Reviews

On time, courteous service.

Aug 25, 2023

Dr. Henteleff listened to my concerns and helped get me a prescription that met my needs. He also showed me exactly what my prescription would look like with a pair of glasses with my exact prescription, and even let me see the difference between having an astigmatism correction and not having it. I never felt rushed and overall I had a great experience. Lastly, Wink had a wide selection of glasses to choose from, and again I never felt rushed into making a decision.

Aug 20, 2023

Very good for eye exam but retina test too difficult and not necessary for me.

Aug 6, 2023

Friendly staff and a professional atmosphere.

Jul 7, 2023

Staff was very nice, and the appointment was smooth

Jun 7, 2023

APPOINTMENT WAS ON TIME. EVERYONE VERY NICE.

May 26, 2023

Dr. Henteleff is so knowledgeable and has such excellent customer service. He instantly knew the problem was defective contact lenses and corrected the situation, insisting that I would not pay for a visit prompted by a defective product. While waiting, the technician/admin staff member adjusted my sunglasses, which had been crooked forever. Two great outcomes in one visit. This is the best Optometry Clinic ever!

May 25, 2023

The office staff were incredibly helpful and took time and effort in helping me find the best fit and look for new glasses. Dr Corben was knowledgeable, courteous and efficient. I will come back!

Mar 31, 2023

I am grateful to the ladies in the front who are very knowledgeable and nice. If it wasn’t for them I would have gone to another Optometry. Doctor was very careful and experienced. I am very happy with their service and I am sure my glasses come in my hand perfect!

Feb 22, 2023

The timing and service were to my satisfaction. Thank you

Feb 9, 2023

Very kind staff and very accommodating . Fee like I received an absolute great and very thorough exam. Neither Starr of Doctor tried to upsell me on additional testing. Highly recommend

Feb 4, 2023

Terrible service and handled my data incorrectly.

Jan 16, 2023

The entire staff was kind and helpful. I would certainly refer people. Thank you to everyone at Wink.

Jan 6, 2023

Excellent service and a fantastic exam - I enjoyed my time in the office and highly recommend a visit to this practice. Highly qualified and friendly staff with a great optometrist.

Jan 2, 2023

I will definitely recommend Dr. Steven Hentaleff to my friends and colleagues. Staff service is poor, dishonest, and full of mistake.

Dec 25, 2022

Fast, efficient and friendly.

Dec 19, 2022

I walked in with an eye problem and they immediately helped me.

Nov 14, 2022

Office is very professional and the staff are incredibly nice to deal with. My doctor is excellent and they are situated in a beautiful shopping area with great parking always available.

Oct 25, 2022

Friendly. and informative

Sep 20, 2022

Everything went really well. Great customer service, professional exam and treatment intervention. Couldn’t be better.

Sep 17, 2022

APPOINTMENT WAS ON TIME. STAFF FRIENDLY

Sep 10, 2022

Staff and Doctor are the best

Aug 27, 2022

The examination was very thorough and all of my questions were fully answered. The staff were very courteous and professional as well.

Aug 20, 2022

Despite the opening hours not very well available, the service is good and stays are friendly.

Aug 15, 2022

Very friendly and professional

Jul 15, 2022

Both the receptionist and the doctor were very helpful. The doctor took time to investigate other eye issues and appeared very knowledgeable. Thank you so much!!

Jul 14, 2022

Excellent customer service. Jasmine goes way beyond the call of duty to assist and provide outstanding care. She’s patient, friendly and helps select glasses that look good on you!

Jul 10, 2022

Dr. Henteleff and staff are excellent!

Jun 23, 2022

Best doctor and staff. Always happy and thankful for such an amazing experience.

Jun 20, 2022

Great staff. Spent as much time with me as needed.

Jun 13, 2022

Amazing all around . The best eye exam I’ve ever had. Front office staff very welcoming knowledgeable . Great experience highly recommend coming here

Jun 3, 2022

Dr. Hentaleff was great! The 2 ladies at the front desk were great! 5 stars!!!

May 20, 2022

Nice staff and doctor in this optometry.

May 12, 2022

Five star optometrist indeed! Excellent professional and highly experience

Apr 16, 2022

I was having an issue with the glasses I had done elsewhere after my initial exam done here...Dr. took the time to nail down the issue with them on a re-exam provided at no additional cost...took all the time necessary so I give them a 10+

Mar 19, 2022

Friendly team and knowledgeable doctors.

Feb 10, 2022

The staff is amazing! The Doc was very thorough. This was my first visit and I found my new place for all my Optometry needs. Extremely Satisfied 🌻

Feb 1, 2022

I had a great experience working with everyone from appointment to pick-up. The team was very courteous and professional, and it was a very nice experience from start to finish.

Jan 11, 2022

The nicest eye doctor’s office I have ever been to. It was not a factory like I was used to. Very professional and I was not rushed.

Apr 5, 2021

I was in for my son to get fitted for contacts. From the moment we got in the doctor kept questioning My so. if he was ready to get contacts. Then he proceeded to say that he would put the contacts in for my son. My son hesitated to keep his eye open during the first two times the doctor tried. The doctor said that he didn’t know what to do and that my son just wasn’t ready. My son walked out disappointed. If you try putting a foreign object into a child’s eye, they are going to hesitate. No different approach was used. We went to a different place and the patience displayed there plus the friendly interaction of the doctor made all the difference.

Apr 1, 2021

Everyone is very accommodating. When I had a problem with my contact lens, they were able to squeeze me in that very day. Also, everything went very smoothly during my yearly exam.

Mar 18, 2021

Great place all around. The only thing that would make it better is if they had a broader selection of frames and had rimless options.

Mar 18, 2021

The front desk staff are amazing! They are friendly and very helpful. The glasses to select from are very nice and offer a wide variety for your lifestyle. The office is comfortable and parking ample. The doctor is knowledgeable and thorough with eye exam.

Mar 11, 2021

Everyone was friendly and helpful!

Feb 17, 2021

Friendly, professional, great service.

Jan 19, 2021

The staff at Wink Optometry is always friendly, helpful, and knowledgeable!

Jan 14, 2021

If you want a knowledge optometrist and a precise prescription, see Dr. Henteleff. Deborah is great at helping with glasses and lenses.

Dec 19, 2020

The front desk lady is very nice and helpful. The doctor is honest and straight forward.

Dec 17, 2020

Great staff, terrific doctor.

Nov 30, 2020

Dr. Smith ( I believe that is her name) goes above and beyond. She listens to her patients and really tries to help them the best way she can. She is a great doctor with access to great resources and will strategize how to best help her patients. Also front staff is extremely helpful and kind. They clean everything and wear their masks correctly which is another plus!

Nov 11, 2020

Excellent attention, we are very satisfied to have had Dr. Smith attending our son's eye condition, she did follow through with us during 3 weeks, until she was sure that he was doing alright.

Nov 3, 2020

Deb and Christie are so helpful and friendly, and Dr. Henteleff is really patient and thorough. You are in good hands from start to finish!

Nov 2, 2020

Excellent as usual, very comfortable recommending.

Oct 16, 2020

Amazing service! Everyone was so nice and very helpful. It was the easiest process and I would recommend the practice to everyone.

Oct 12, 2020

friendly service. knowledgeable team. nice office.

Oct 1, 2020

Everyone at Wink was very friendly and helpful. I had an awesome experience and plan on bring my wife in for an appointment and telling others about Wink - Westlake Village.

Sep 29, 2020

The best of the best! I highly recommend this place. Everyone is so nice and knowledgeable. Not to mention they have been very patient teaching me how to put contacts in.

Sep 11, 2020

All a very detailed examination

Sep 4, 2020

My appointment was great. Other than the use of a mask, as is necessary, it was business as usual. Everyone was very nice and it was great to see Dr. Henteleff again. So, I'll be back!

Sep 4, 2020