Wilken Family Eye Care
Drs. Bret and Stephanie Wilken
1204 Reviews
Dr. Brett is always so easy to talk to. He listens, asks questions and provides effective solutions. I trust Wilken Family Eye Care to provide the best care for my eyes. Thank you!
Apr 25, 2024
The staff is sweet and the Doctor was very kind. He was great with my 7 and 10 year old who have never been to the eye doctor before. All around wonderful experience.
Apr 22, 2024
Another good checkup. Dr. Brett is very thorough and answered all my questions. My wife and I both enjoy their business.
Apr 22, 2024
Great customer service
Apr 19, 2024
Very friendly, professional, and knowledgeable staff. My appointment was at 12:45, and after I checked in I think I only waited a minute to be seen. The whole process was very quick! Dr. Wilken was very helpful in helping me understand what I need and don’t need.
Apr 18, 2024
Very Professional Operation
Apr 17, 2024
I felt they really cared for me.
Apr 16, 2024
Friendly and very personable. Pleasant experience throughout the complete process; from beginning to end. Dr. Vickers was very open and friendly. Provided recommendations with an interactive touch. Thank yo
Apr 5, 2024
Everyone was friendly & very helpful. LT really gave good feedback when picking out my glasses.
Apr 3, 2024
Quick and easy appointment.
Apr 2, 2024
They are the best around.
Mar 29, 2024
I always enjoy coming here. Wonderful staff, terrific service, warm and calm atmosphere. A nice break from my day. - Dave Williams
Mar 29, 2024
I have been coming to this office for several years, always a great experience! Very easy to make appointments and very little wait time when you arrive.
Mar 28, 2024
Wonderful staff. Dr. Stephanie is very knowledgeable and personable.
Mar 27, 2024
Facilities and doctor experience were great as always.
Mar 7, 2024
Dr. Stephanie Wilkens is very kind and informative. I truly like that she actually listens to all my concerns. The staff is wonderful! I enjoyed speaking with Long, who was extremely helpful in helping me choose my frames. Visiting with him was pleasant!
Mar 6, 2024
Love the Wilken Family! Always friendly -- always helpful! Appreciate the service I receive.
Mar 6, 2024
Great examination. Always look forward to seeing you. Very professional eye information.
Mar 4, 2024
Wilken Family Eye Care are great. They are nice and professional. They also take the time to talk to you about your eyes and exam and answer any questions you have. I highly recommend them.
Mar 1, 2024
Always very friendly and explains everything very easily
Feb 23, 2024
Friendly and professional. I was treated with care and respect.
Feb 21, 2024
Our family has been with Wilken Family Eye Care for 5 years. The doctors and staff are AMAZING! My daughters are very shy, but when they visit Dr. Vickers they become very chatty. He is great with kids! We love him very much. He is very thorough during the exam. He explains everything in detail. He sets a safe and comfortable environment for the kids and even the adults. I highly recommend Wilkens Family Eye Care to anyone looking for an optometrist and wanting to feel like they are part of a family.
Feb 17, 2024
I have been coming here for 4 years now and every time it is a pleasure. I look forward to seeing you again next year! Thank you again for treating all of your patients with such great care!
Feb 15, 2024
Dr Brett and Dr Stephanie both provide high quality, centered care. Highly recommended.
Feb 14, 2024
I was very pleased with my eye appointment. Everyone was very professional and nice.
Feb 9, 2024
Mr.Vickers & staff were very friendly & helpful. The ladies at the front desk helped me decide which frames looked the best on me! Lol
Feb 9, 2024
Absolutely enjoyed my first visit. The staff was very nice and welcoming and Dr. Vickers is a genius (insider).
Feb 7, 2024
Dr. Stephanie always does a great job! I'm always happy to see her.
Feb 2, 2024
Thank you very much for your service. Very happy with everything you provided for me. Friendly staff and patient with me. I highly recommend!
Feb 2, 2024
Everyone is professional and wants to help make sure you are completely satisfied. Dr. Stephanie Wilken is very thorough and answered all my questions with good suggestions.
Jan 31, 2024
Always been so good to see Dr. Brett with his commendable service & his staff. Was quick and accurate guidance you will get . Never ever disappointed! Thank you for your service.
Jan 29, 2024
I trust this office completely with my vision.
Jan 25, 2024
Always enjoy coming here. “Nice and knowledgeable’ is tough to beat!
Jan 25, 2024
Dr. Stephanie and her staff was amazing and thorough about the vision exam. She explained everything nicely and get me few eye drop to test before I buy any.
Jan 25, 2024
As a new parent, Dr. Wilken took a good amount of time with me as I’m difficult to fit for contact lenses. I was very pleased with him. The office staff is very nice as well.
Jan 15, 2024
Extremely friendly and all-around a good experience.
Jan 8, 2024
Excellent from beginning to end. Easy to make an appointment, good reminders, friendly check in staff, wonderful technician, and thorough exam by Dr. Vickers. I'm older and have had issues misdiagnosed by several ophthalmologists. While I still see specialists, Dr. Vickers provides me the confidence that nothing is being missed. Thank you!
Jan 5, 2024
Great customer service and excellent professional eye care. Thank you Dr Stephanie.
Jan 4, 2024
Always friendly and helpful. The staff is great and Dr Wilken is thorough and spends plenty of time answering questions. Never rushed. Highly recommend.
Jan 1, 2024
They do a great job explaining each test and procedure.
Jan 1, 2024
First time to visit. Great experience. I was right on time for appointment. Waited 4 minutes in lobby before taken in to start my exam.
Dec 31, 2023
It was a wonderful experience. I was pleased with the doctor and the staff. I would strongly recommend your office to anyone.
Dec 29, 2023
I've been a patient for ~12 years and will find a new location next year because it's such a hassle. 1.) Appt was at 10 am, got there 10 mins early as asked and the office wasn't open yet. The front desk wanted me to fill out new patient form (paper or online). I'm happy to confirm my info or give my ID, but not OK to ask for everything every time. I'll find new office next year to not deal with the hassle. One exception is David. In 12 years I rarely see the same Dr, and the front desk and techs are always different, but the David is the one person who's always there. Appreciate him and will miss his expertise.
Dec 29, 2023
Friendly and caring service.
Dec 27, 2023
From the moment I walked into the eye center and exited after I was done was an outstanding experience!
Dec 18, 2023
Very professional and painless
Dec 14, 2023
The staff was Great !!! Everyone was a smiling face which made my visit a Great experience.
Dec 14, 2023
Highly recommend this eye care.
Dec 8, 2023
Great visit as always! Thank you!
Dec 5, 2023
I recently had my annual eye exam on 11/30/2023 and I couldn't be more delighted with the level of care and expertise provided. From the moment I walked in, the staff was welcoming, and acknowledged me. The Wilkin Family appear to use advanced diagnostic equipment that I hadn't encountered in the past. I felt as if I was receiving the most accurate and comprehensive eye care.
Dec 4, 2023
Excellent care!! From start (setting appointment) to finish (getting glasses), the process was super smooth and professional. When I got there, the receptionists greeted me with smiles all around and checked me in quickly. The lady who did the testing, Lala, was very helpful and took great care throughout the entire testing process. Dr. Vickers was extremely nice, explained everything in depth, and made sure I understood options. He was a wealth of knowledge and experience. Next was the optician who was outstanding. Discussed options and did not try to upsell or sell me something I did not need as I have experienced elsewhere. He did a great job as well. Overall a truly professional and impressive experience. I highly recommend Wilken Family Eye Care.
Dec 1, 2023
Always friendly and wonderful staff as well as doctors. Very efficient, but spends the time necessary to answer any and all of your questions!
Nov 30, 2023
Dr Stephanie took great care of me. I was on a time limit as had to go to work in the afternoon and she got everything taken care of so I was not late for work.
Nov 24, 2023
I always receive great care, from front desk staff, Dr. Wilken and the team who fits me with my glasses. Well done Wilken team!
Nov 23, 2023
It was a very pleasant experience! I have a family member who works there so I expected her to be lovely as always and she was but it wasn't just her who had a wonderful attitude. Everyone who assisted me was very kind and helpful. They did the everything they could to give me the best experience and best set of corrective lenses for my eyes! I would definitely recommend!
Nov 16, 2023
Always very friendly, great staff, and excellent eye care!!!
Nov 12, 2023
Very friendly, no sales pressure. Very pleasant experience.
Nov 11, 2023
I was extremely satisfied with exam and consult; it was very thorough and precise using great technology I had not seen before. Everyone was very nice, and they made me feel very comfortable.
Nov 10, 2023
Great experience as always!
Nov 9, 2023
Amazing staff. Always make my annual visit a pleasure.
Oct 18, 2023
The personnel are professional and courteous. The testing procedure is thorough. The doctors always answers any questions I may have.
Oct 11, 2023
Dr Vickers is the BEST!!! The entire staff and other doctors are also AMAZING!!!
Oct 6, 2023
Staff is always very friendly and helpful.
Oct 5, 2023
A very professional and competent eye exam. Very happy with the services I received. And also with the glasses I purchased. I will definitely be back when the time comes ..
Oct 5, 2023
Great people and great customer service Totally deserve a 5 star in my opinion , my gratitude to the staff and Doctor.
Sep 21, 2023
Bret Wilken is positive, smart and an asset to the community of Coppell, TX.
Sep 17, 2023
Always a pleasant experience. Thanks for doing what you do!
Sep 13, 2023
The doctor and the staff were amazing, they are so nice and so helpful.
Sep 12, 2023
Excellent service. The staff are very friendly.
Sep 4, 2023
Always nice always willing to answer questions about my eyes or glasses. Really appreciate the emails or notifications they send out telling what's going on with the business.
Sep 4, 2023
Had a thorough exam and didn't feel rushed. Will recommend Wilken.
Sep 4, 2023
Dr Stephanie was wonderful as usual.
Aug 30, 2023
Wilken Family Eye Care is truly a pleasure to work with, the doctors are very attentive, explain everything in good detail, and are always putting the patient first. the optometrist is also very helpful and goes over all options, they truly are a pleasure to go see each year.
Aug 28, 2023
All staff is always helpful and informative. Dr. Brett is great.
Aug 24, 2023
Great service as always. Top notch in suggesting the best options for me and also which frames look good and which type of lenses would work best for me.
Aug 14, 2023
Everyone kind and exam was very thorough.
Aug 10, 2023
Thanks a lot for providing us with an appointment on short notice. Dr. Bret was wonderful as always. The optician made the experience of ordering contacts a breeze. Friendly & professional staff. Thanks a lot
Aug 7, 2023
The staff is supportive and knowledgeable. Dr. Wilkens is thorough and takes the time to review and explain things to me.
Aug 4, 2023
Doctor Bret - Excellent as always. Been with him for 10 years
Aug 3, 2023
I love doing business with you. You are very professional and attend to my needs. Gina-you’re the best!! Thank you!!
Aug 2, 2023
The whole office is very nice and helpful. Dr Bret is great. Spends time with you and is not in a hurry.He explains the answers to your questions and is very nice. Good selection of frames - David and Long are great opticians! Highly recommend this office for vision care.
Jul 24, 2023
Great place to go. They are always friendly and welcoming. Doctor is very informative and explains things in a way that you can understand the anatomy of the eye.
Jul 22, 2023
Customer Service at Wilken Family Eye Care is exceptional! I recently went in for my annual eye exam and am so excited to report that my vision has been restored! I did not realize how much my prescription had changed until Dr. Wilken suggested multifocal contact lenses. I LOVE not having to rely on reading glasses to see. My contacts allow me to see everything so clearly. The entire team at the office worked with me to ensure that I felt confident inserting and removing the lenses. I am so grateful for the care I receive at Wilken Family Eye Care!
Jul 21, 2023
Dr S. Wilkins - professional, courteous and exam was fast/easy. Office staff also friendly and professional and keeps everyone informed! Love this Wilken Family Eye Care!
Jul 20, 2023
Superb eye care . I’m so glad to be a patient here. Dr Brett Wilken is so knowledgeable and kind. Entire staff is always wonderful!!
Jul 20, 2023
Show Dr Vikas for the first time and was really pleased. He is just as thorough as Dr Brett Wilken.
Jul 19, 2023
Everyone is friendly and professional.
Jul 19, 2023
Thank you for squeezing me in to take care of my infected eye.
Jul 17, 2023
It was great the people were nice as always it’s a great eye doctor place! 10/10 would definitely recommend
Jul 17, 2023
Nicely done. We always enjoy the visit. Can't wait to do business again! 😁 By, Henry Arevalo
Jul 15, 2023
The office was great with getting me in at the last moment. I was in Dallas visiting family and had an eye issue that warranted a visit to the optometrist. Everyone was great and I felt heard and in safe hands.
Jul 12, 2023
BEST place in DFW area. My years of getting an eye exams and purchasing glasses, I have never found a more caring and supportive team as I have found in Wilken Family Eye Care team. You never feel rushed and the support is endless. Thank you for helping me get see without readers.
Jul 1, 2023
Awesome staff. Always has updated frame styles. The doctors take an interest in our eye care. Very personable and makes you feel like family.
Jun 28, 2023
The staff is so kind and friendly and knowledgeable!!! They take such good care of me and it is just a joy going to see them! Dr. Stephanie is a sweetheart and just so pleasant to be around!!!!
Jun 28, 2023
Dr. Vickers is amazing along with the whole staff!
Jun 26, 2023
Awesome experience. I’ve been going to Wilken for over 10 years now, and they have always taken care of me.
Jun 23, 2023
Professional and caring eye care. The doctors and staff are remarkable.
Jun 23, 2023
When I had a concern, they saw me same day even though I had no appointment and spent time explaining exactly what my issue was and assured me my eye was okay.
Jun 21, 2023
Awesome practice! Efficient and friendly.
Jun 20, 2023
Exceptional staff and service. I finally found an eye doctor that has taken care of my needs. Thank you so much!
Jun 5, 2023
Five stars. Very kind doctor and staff.
May 30, 2023
Been going here for years! They have always been wonderful and informative. They truly give every one the time to ask questions and get the best out the appointment.
May 29, 2023
Highly professional; knowledgeable; takes the time to focus on your needs and issues. Front desk, techs, doctors all 100%.
May 24, 2023
Very courteous and professional office from the front desk all the way to Dr. Wilken.
May 19, 2023
My exam was a great experience from beginning to end. The office is comfortable & well designed, the selection of frames & options are abundant, & the staff is amazing! Every person I had contact with was friendly, knowledgeable & made me feel right at home. These folks care about their patients more than their bottom line & it shows!
May 15, 2023
This was my first time ever seeing an eye doctor. I called for an appointment and I got in within 5 days. The front office lady was awesome. The Doctor was very knowledgeable. The gentleman that help me with my glasses was awesome. Great experience.
May 11, 2023
We've been coming to WFEC for years and wouldn't think of going anyplace else. Even when my company changed vision insurance and our exam wasn't covered, we still chose WFEC.
May 11, 2023
So appreciate the Drs Wilken and the almost 20 years of quality service! We moved from coppell but still drive to the Wilkens for eye care! 100% recommend!
May 10, 2023
Staff so very nice and helpful.
May 9, 2023
Dr Wilken is amazing. He correctly measured for my glasses each time.
May 9, 2023
Dr. Wilken always goes above and beyond for his patients!
May 9, 2023
Good, easy & informative appointment
May 1, 2023
Wilken Family Eye Care has always treated me with proffessionalism and respect. I will keep going back.
Apr 27, 2023
The best eye doctor I ever had
Apr 26, 2023
Great service and Team! I know them many years and they are always on the top patients service!👍
Apr 24, 2023
Everyone in the office was great and very professional!! Dr Brett Wilken was very attentive to my needs and easy to talk with.
Apr 24, 2023
Seeing Dr.Bret since we moved to DFW in 2015, he is always through and spends time explaining findings. Office is clean, beautifully decorated and staff are welcoming.
Apr 19, 2023
Dr Bret and Dr Stephanie always make my visits very pleasurable. Their office is aways so clean and a they have a great staff.
Apr 14, 2023
A very professional experience. From setting my appointment to my eye exam, everyone is professional and nice. The administrators made me feel welcome and the Doctor was professional and explained everything in easy to understand terminology. The best Doctor experience, ever.
Apr 14, 2023
Staff and doctor have always been extremely polite and helpful. My entire family uses this clinic. Highly recommended.
Apr 13, 2023
Professional and courteous experience. Very friendly and knowledgable staff.
Apr 13, 2023
Terrific place, always takes care of me!
Apr 13, 2023
I made 1 phone call to the Wilken center as a new/urgent patient; in under 30 minutes from dialing to driving I was in the chair with Dr. Wilken. Every single person I encountered treated me as if I had been a patient my entire life! Each one engaging with me in personality, care and comfort they made me know that while I was a new patient today, I am family from now on!
Apr 12, 2023
Bret & Stephanie are the ultimate professionals. They up to date on all the latest information and products to help ensure you get the best care possible. The office staff is warm & welcoming. I'd highly recommend this office to anyone, including family & friends.
Apr 7, 2023
Dr. Bret is very helpful to answer any questions you have. He checks your eyes for any and all problems you have. He is a great doctor and I would recommend it to anyone. Great checkup.
Apr 5, 2023
It was a very good experience, after not having my eyes checked for 5 years. Everyone was very professional and I felt like my health was their first concern.
Apr 5, 2023
Pleasant staff and ambiance. Very professional service, from both "the back of the house" and "the front of the house." My prior optometrist in Flower Mound was okay but his sales staff was too aggressive for my liking. Wilken checks all the boxes. I plan to be a patient here as long as they will take me.
Apr 3, 2023
Have been seeing Dr Brett for 15 yrs or so. That should say a lot about how I feel going to his practice. Easy to talk to. Explains things really well
Apr 3, 2023
Great service, very professional. I am very satisfied with all aspects of my visit.
Mar 31, 2023
After not getting check-ups for some years, I was concerned about how it would go. From the receptionist to Dr. Vickers all was handled professionally and kindly.
Mar 31, 2023
I always have a positive experience. Dr Brett is so detail oriented, I know I’ve had a very thorough eye exam each time I see him. I feel this practice provides excellent care and service.
Mar 27, 2023
We have used Wilken for several years and have always had Great care.
Mar 24, 2023
Both Doctors are great!! They are caring and spend time to explain all facets of your eye health. Being Diabetic this is very important to me.
Mar 23, 2023
Great service and thorough evaluation of my eyes.
Mar 23, 2023
Great atmosphere Friendly staff Vickers is awesome Loved him
Mar 10, 2023
Dr. Wilken and his team deliver excellent customer service and adequate time to new patients. Thank you, Team Wilken!
Mar 6, 2023
Dr Wilken is always thorough and explains everything well. He takes time to go over all concerns. He truly cares for his patients.
Mar 6, 2023
Dr Wilken and his staff are really great. I moved away and tried a local Dr but it just wasn't the same. It's worth the drive to go see Dr Wilken.
Mar 2, 2023
Friendly staff and I was treated with kindness and respect. Appointment went quickly but not rushed.
Mar 1, 2023
Fantastic experience for myself and my family. Highly recommend.
Feb 27, 2023
Dr Wilkes was professional and caring, especially towards our 8-yr old son. She explains everything in detail and provides options for continued eye care. The staff is amazing and courteous. We enjoy coming to get our eyes examined at this facility, which is 45 minutes from our residence.
Feb 25, 2023
My husband & I have been going to Wilken Family Eye care for years. Highly recommend!
Feb 14, 2023
Good service friendly employees and doctors are good going for five years nice office nice environments
Feb 14, 2023
Always a comfortable visit
Feb 10, 2023
Our family are long time patients of Dr Brett and Dr Stephanie. Wouldn’t consider going to another provider as long as they are practicing.
Feb 9, 2023
Complete and thorough eye care with a friendly staff and doctors. Informative and easy understandable explanations.
Feb 9, 2023
Very good Dr office. Highly recommend
Jan 26, 2023
Great service. Friendly and very helpful.
Jan 23, 2023
I received a very professional and thorough eye exam and was very pleased with the wide range of choices I had to pick from for my frames. The frames I picked were definitely within my budget.
Jan 19, 2023
Awesome place, friendly staff. I have found my Dr for my eyes. Dr Bret was very thorough and knowledgeable. He made me feel very comfortable while answering every question I had. They have definitely found a lifelong patient.
Jan 16, 2023
My daughter's saw Dr. Vickers. We love Dr. Vickers. He was great with my daughters. He made them feel comfortable during their exam and after. He made sure they felt like their voice was being heard. That meant a lot to them. He made them laugh. I would definitely recommend Wilken Family Eye Care to anyone one looking for an optometrist with knowledge, compassion, and treats you like your one of the family. All of the doctors are amazing!
Jan 15, 2023
Dr. Wilken and his staff are terrific. Appointments always go smoothly and follow up is excellent.
Jan 13, 2023
Professional and personal eye exam by Dr Bret Wilken. Honest assessment of what he saw with my glaucoma and specific treatment.
Jan 9, 2023
we love the visit everyone was so nice the doctor really amazing and professional everyone question he answer so nice and explain everything good definitely will be coming every time for our glasses!
Jan 8, 2023
Love the place, staff and the doc. Very good at explaining and clarifying the questions or concerns.
Jan 8, 2023
The very best vision center ever
Jan 6, 2023
Great service and customer friendly.
Jan 2, 2023
Dr. Stephanie is great! She takes her time making sure everything is ok! Highly recommend Dr. Stephanie Wilken for you eye care needs!
Dec 27, 2022
Dr Brett Wilken is exceptional. Very knowledgeable , kind, and caring. Everyone in the office is extremely kind. I would highly recommend!!!
Dec 13, 2022
Been going for years and have always had a pleasant visit. Never had any issues and would recommend.
Dec 12, 2022
Dr. Vickers, Elizabeth, and the young lady that helped me pick out frames were awesome! Thanks to the entire staff for a wonderful experience.
Dec 12, 2022
Thankful for such great and kind doctors!
Dec 9, 2022
Our family have been patients of the Wilkins for years! Their practice has always provided outstanding care and services.
Dec 2, 2022
I appreciate the amount of time Dr. Stephanie took in really finding out what the issues were after the 6 surgeries on my left eye, and SOLVING what others couldn't. I feel like, while my vision is not 100% fixed (no one will do that), she found the perfect mix to improve BOTH eyes. I also appreciate how she and her staff took what seemed to be a worthless insurance policy, and give me good news about coverage. Thanks Y'all!
Nov 30, 2022
The office looks great, the staff is friendly, the equipment is top notch, and the drs are very patient and accommodating with your questions. The selection of eye ware is very nice. Great work by the team and it shows.
Nov 21, 2022
I love this staff, their kindness and attention to detail at every level!
Nov 18, 2022
This office runs like a well oiled machine. I love it. I know that I will get in on time for my appointment. They get you in quickly and get to work immediately. I appreciate this so much. They are courteous, knowledgeable and the place is spotless. Dr. Stephanie has the best personality and explains any and all questions in an easy to digest manner. Paying out upon check out is seamless. If all doctor offices ran this way, I wouldn't put off going.
Nov 16, 2022
Top notch. Top of the line equipment. Great explanation of results.
Nov 16, 2022
Great service. Everyone is so nice and they taker great care of each person.
Nov 11, 2022
Everything about the Wilken experience is awesome! Friendly staff and doctors you can trust. Highly recommend Wilken Family Eye Care!
Nov 10, 2022
Enjoyable experience visiting Wilken Family Eye Care. The staff were friendly and always ready to help. The facility has all the latest equipment, inventory and everything was very clean. Dr. Wilken provided excellent care and answer all of our questions thoroughly.
Nov 9, 2022
Very friendly atmosphere & Professional.
Nov 7, 2022
Amazing team who is always compassionate & extremely helpful!
Nov 7, 2022
Dr. Vickers easily explained difficult issues in plain language, taking time to make sure I understood. I suffered several recent conditions impacting my vision in each eye differently, so getting the prescription correct was not easy feat. He had come highly recommended and I am thrilled with the results!
Nov 2, 2022
Simply put - Dr. Vickers & Staff are the BEST!
Oct 31, 2022
Wonderful experience. My son was nervous and Dr. Stephanie did an amazing job explaining everything to him and making him feel comfortable. Seriously, the sweetest thing to watch.
Oct 20, 2022
Great experience always with Dr Bret. Dr Bret takes the time to talk and explain to you. I have never felt rushed through any appointments. Shaema
Oct 14, 2022
I really love the care and long term outlook for my vision needs.
Oct 14, 2022
Professional and caring describes Wilken Family Eye Clinic. I am glad that I found them 10 ears ago.
Sep 28, 2022
Dr Bret is the best I could ask for in an eye doctor. As the daughter in law of an awesome and amazing eye surgeon, Dr Bret gives his best when it comes to giving eye care for me and my family. Love Dr Bret and his precious family and the entire staff/ team and their precious families!!!
Sep 28, 2022
Wilken Family Eye Care is very professional in every way! All of the staff are very knowledgeable and do a great job! I see Dr. Montgomery Vickers and all I can say is he is the BEST! I have 100% confidence in him and trust his judgement completely! Thanks so much for all you do for me! Randy Jones
Sep 23, 2022
Excellent customer service from the moment you walk in the door. Very kind and friendly staff. Dr. Bret Wilken always takes whatever time a patient needs to make sure all your questions are addressed. I’ve never felt rushed.
Sep 22, 2022
Staff were super friendly and helpful to get the most from our vision insurance. Much appreciated ;)
Sep 22, 2022
Wilken Family Eye Care was professional and Friendly. The appointments are timely and cleanliness is one the the things that’s at the top of their list.
Sep 19, 2022
Great people...they took the time to explain everything. Thank you
Sep 16, 2022
We have been with Wilken Family Eyecare for almost 20 years and have always been treated with excellence. Bret and Stephanie Wilken are the greatest and their entire staff rocks!!!
Sep 15, 2022
Excellent service, thank you!
Sep 6, 2022
Every single person at Wilken is amazing! Appointments are on time and fast. Def my fave doc appointment!
Aug 29, 2022
I appreciate Dr Wilken and staff tremendously - he has been my eye doctor for several years. Every question that I ask he answers thoughtfully and thoroughly - he explains in simple terms and as much detail as I want. The staff are friendly and courteous, just as they have been in the past. I highly recommend Wilken Family Eye Care.
Aug 24, 2022
Wilken Family Eye Care has been taking care of my whole family for many years now. I’m so grateful when one of us are having an issue they work to get us in. This week I somehow scratched my cornea and was having some real vision issues. They worked to get me in so I could get started on treatment. The next morning I was having a lot of pain in the eye and they were able to get me in and get my eye taken care of. Amazing staff who are always friendly and greet me by name. Thank you Dr. Bret and Dr. Stephanie for always taking such great care of me and my family! We so appreciate you!
Aug 20, 2022
We have been going to Wilken Family Eye Care and have been extremely happy with the care and service from the staff.
Aug 13, 2022
Always a great experience using Wilken Family Eyecare. Dr. Vickers and entire staff are excellent. Highly recommend
Aug 12, 2022
Dr Stephanie is great as she always is. So thankful to have a competent eye doctor in my hometown, Coppell,
Aug 10, 2022
Dr. Stephanie is fantastic! She is personable and thorough. She is definitely the best eye doctor I have ever had.
Aug 4, 2022
I had THE MOST AMAZING first visit with Dr. Wilken!! Entire staff was wonderful, had super positive vibes and office/appointment ran really smooth with zero wait time!!! Wonderful experience … THANK YOU!!!
Aug 4, 2022
Dr. Bret Wilken is an amazing optometrist, he takes his time, patiently answers questions and is so precise in his findings. Highly recommend!!!
Aug 1, 2022
Love the staff and service of Wilken Family Eye Care. Dr. Vickers really is so personable and makes the experience so comfortable.
Jul 30, 2022
Dr. Wilken always takes time to listen and explain any concerns you might have regarding your vision. I never feel rushed, and he always has a sincere concern for all his patients. All my family vision needs are covered by Dr. Wilken. His staff are always nice and caring. I definitely recommend Dr. Wilken to all friends and family.
Jul 29, 2022
It was a very good visit and pleased with the experience.
Jul 22, 2022
Always a great experience, top of the line equipped and alway fell welcoming.
Jul 21, 2022
Excellent service as soon as you enter the building....always a pleasure seeing Dr. Wilken as he is so easy to visit with or ask questions of.
Jul 18, 2022
Doctor is very patient and knowledgeable.
Jul 13, 2022
Dr. Wilken great! Gina was very helpful patient and knowledgeable.
Jul 1, 2022
We've been going to Dr. Bret for years and won't go to anyone else. We've even moved from the Dallas area and still drive just to see him. A great place for your eye care and eye glasses!
Jun 29, 2022
I am very happy that I tried contacts again. My experience when I first tried them back in 2018 , didn’t go so well. So I thought I would never wear them again. However, on my recent visit, Dr. Mrs. Wilkens, introduced me to a daily pair, that was amazing on the second pair I tried. It feels good to be able to transition from eye glasses to contacts. I am very pleased with my care at Wilkens Eye Clinic.
Jun 23, 2022
My family have been served by Drs. Bret and Stephanie Wilken for over ten years now. We have lived in Coppell for over 30 years. We consider ourselves blessed to live in Coppell which is a wonderful community because of people like Drs. Wilken and their staff. We highly recommend Wilken Family Eye Care. If you care about your eyesight, see them: They Care.
Jun 22, 2022
Had the pleasure of having Dr. Vickers check my eyes. He was awesome! Very informative and helpful. Plus they got me an appt asap! Thank you!
Jun 18, 2022
A very thorough and professional eye exam with great engagement from the optometrist and it continued with good assistance choosing new frames and ordering lenses.
Jun 17, 2022
Outstanding service and a very friendly and professional office.
Jun 16, 2022
Great Staff, Great Doctors and Great People make for awesome Service!!!!
Jun 10, 2022
I've been going to Wilken for the past 7 years, and always gotten great service from them. Today was my daughter's first visit, and they were very attentive and through. A marked difference from service they've received elsewhere. Kudos to Wilken eye care.
Jun 8, 2022
My usual doctor is Dr. Vickers, but he was out so Dr. Wilkens did my examination. Very professional, friendly and compassionate. No complaints whatsoever.
Jun 3, 2022
Dr Brett was very helpful to me on my last visit. He provided a lot more information on shingles than my Physician Assistant and helped me form a treatment plan,
May 30, 2022
As usual, my visit was efficient and pleasant. Check-in was easy, forms were filled in electronically... use of technology is incredible. The Optomap imaging eliminates that pesky dilation and gives a very detailed eye mapping. This was compared to last year and a potential problem that we were watching was to compare year over year. Completely satisfied with my eye care here!
May 26, 2022
Very timely and thorough exam. Walked me through all my options and help me to make a decision. No pressure environment and friendly staff. You can’t ask for more than this office gives to its patients.
May 25, 2022
As always, could not be more happier with the Wilken's. Year after year continued great service. I have been to other eye care facilities and that just doesn't match up to the great service this team brings. I drive almost an hour just for my yearly check up. This team of doctors and staff really show just how much they value you and your family as a patient.
May 23, 2022
It was easy to get an appointment, the doctor and staff were very kind and professional, and most important, for the first time in 40 years I’ve bought computer glasses that were not correct. These were very promptly and very courteously adjusted and now they are perfect. It was a great experience all around!
May 20, 2022
Your office came highly recommended by my colleagues, the services you offered were exceptional, and the office visit was a very nice experience. Thank you for providing exceptional service!
May 19, 2022
I have been coming to Wilken Family Eye Care for several years because the are compassionate, state of the art professionals who give excellent care. Their team of associates are well trained , welcoming and also professional. I highly recommend the Wilkens Family Eye Center.
May 18, 2022
Fantastic service as usual. Feels like family and lots of smiles. They really know what they are doing and how to make clients feel at home
May 11, 2022
Kind and caring professionals at Wilken Eye Care.
May 6, 2022
As always Dr, Wilken and the staff provide a friendly, helpful, and knowledgeable experience that provides me with the care and solutions I trust.
May 2, 2022
Everyone is helpful and courteous.
May 2, 2022
Excellent service experience
Apr 29, 2022
I've been going to Dr. Bret Wilkin for several years. During this time, I have watched his business grow into a quality well run practice, with associates to match. The staff's presence just adds to his quality of customer service. I visited Dr. Wilken a couple of days ago. He found such a slight change from last visit, he opted to keep my prescription as it was. His comment then was a choice ... new glasses if I wanted, but vision wise, it was unnecessary. Needless to say, I was pleased with his diagnosis!
Apr 27, 2022
I love this office- Dr. Wilken was so professional, knowledgeable, and caring. The system in so efficient- there is no wait time. The entire office is very efficient and friendly.
Apr 21, 2022
Great service for several years now. We always go back because of the excellent care and services.
Apr 21, 2022
Always love coming here as they are very patient & have up to date equipment
Apr 14, 2022
Always great to see Dr. Stephanie - office staff always friendly and professional. Thank you!!
Apr 14, 2022
Awesome team and experience! Extremely efficient and thorough. Thank you Gina for helping with my new frames and lenses!
Apr 6, 2022
Was in to get a piece of a torn contact removed. It was irritating my eye. They got me in quickly and took care of it. Very professional and efficient.
Apr 1, 2022
Dr. Bret is great! He took the time to answer all of my questions, which I really appreciated!
Mar 25, 2022
Wilken Family Eye Care has been so involved and helpful with being a new patient, not to mention how caring they've all been!
Mar 18, 2022
Courteous, professional, friendly staff! Very thorough exam -- with explanations along the way. Exactly the way patients like to be treated!
Mar 11, 2022
My visit was pleasant and thorough. My husband and I are very pleased with the service we receive each time we have eye exams.
Mar 4, 2022
Great and informative appointment!
Mar 4, 2022
My entire family are long-time patients of Drs Brett and Stephanie. Extremely pleased with our care and service.
Feb 25, 2022
Great staff. Friendly and very efficient. I felt well cared for. I am pleased with the options and costs.
Feb 22, 2022
I was impressed the moment I walked into the office. The staff is professional, warm, and friendly. Every step of the process, including the testing and the appointment with Dr. Bret, was the absolute BEST. I have finally found an eye Dr. I can freely recommend and keep for life!
Feb 21, 2022
Excellent eye care—Dr. Stephanie Wilken diagnosed my need for cataract surgery! Dr. Stephanie and her staff were very patient and understanding of my needs and concerns! I highly recommend them!!!
Feb 10, 2022
The staff is helpful and prompt. The doctors are thorough and have your best interest in mind. Doctors are also very personable.
Feb 9, 2022
Amazing doctors and very helpful staff!!
Feb 3, 2022
Best eye doc I have seen in many years. She took her time with me and no rush at all. I truly appreciate the doctor as well as the team.
Feb 3, 2022
Everyone who works in this office is professional, pleasant, friendly and very competent. I always get excellent service from the glasses and contact lens technicians, and the doctors are all excellent. Highly recommend!
Feb 1, 2022
This was my first time at Wilken Family Eye Care. The office is beautiful! I had almost no wait time before they called me back. Dr. Bret Wilken was thorough with his examination of my eyes and patiently answered all of my questions. I ordered new eyeglasses after my appointment, which was an enjoyable experience. The staff is great with checking your insurance benefits so that you can get the best discounts possible!
Jan 31, 2022
The experience was very nice, quickly called in and the nurse was very efficient in the Pre-Test room. and the eye Dr, Dr. Vickers was awesome!!
Jan 21, 2022
I have been going to Wilken Family Eye Care for over about 15 years, and was SO disappointed when our insurance changed (the company tried a 'budget' insurance plan), and it didn't include Wilken! I tried other recommended places 'in network' and Wilken's just set the bar too high for others to match. Last year, our insurance changed again, BACK TO BETTER insurance, that included Wilken again, and that made me SOOOO HAPPY! I went back, and they're just better than ever. Every staff member I've dealt with is kind, knowledgeable, patient with questions, friendly, and well versed in the art of customer service. I HIGHLY recommend Wilken Family Eye Care for the ENTIRE family!
Jan 14, 2022
Was looking for a good eye care center......
Jan 9, 2022
Everything was great, from the convenient check in to the nurse who did my exams to the doctor who saw me! Will definitely recommend Wilken to friends and family!!
Jan 7, 2022
Great professional service and personal care.
Jan 3, 2022
They were able to scheduled me same day to advise on eye infection. Dr. Wilken was professional, informative and throughly discussed my condition. I will be returning to the practice for general eye care.
Dec 13, 2021
Since moving to Texas 2 years ago I have struggled to replace all my doctors, dentist and so on. I am happy to say I have found my eye doctor at Wilken.
Dec 10, 2021
I continue to get great service from the staff and doctors.
Dec 8, 2021
Very friendly & professional! Very thorough & accurate exam! Listened and diagnosed my problem!
Dec 2, 2021
As always. The staff is extremely helpful and professional
Dec 1, 2021
Great and friendly service, no waiting!
Nov 22, 2021
Excellent care and very helpful
Nov 22, 2021
Dr. Brett Wilken is absolutely amazing. The staff is very courteous and professional. Can’t wait to get my new glasses.
Nov 22, 2021
We love Dr. Stephanie and the WIlken Family Eye Care staff!
Nov 18, 2021
Thanks for the friendly expert vision review.
Nov 17, 2021
Very pleasant visit. Everyone is friendly and helpful
Nov 8, 2021
Dr. Stephanie is the best
Nov 8, 2021
Very professional staff and nice atmosphere .
Nov 3, 2021
Able to get in quickly when I had an issue. Everyone is great so friendly.
Nov 2, 2021
I love Dr. Brett Wilkin. He is knowledgeable, thorough and answers all of my questions. My family have been patients for years. We highly recommend Wilkin Eye Care!
Oct 28, 2021
Every aspect of my annual visit was handled with respect and professionalism.
Oct 28, 2021
Nice office setting. Friendly staff.
Oct 27, 2021
Love this place dr Brett is the best! So is the entire staff. I have been going there for years and am never disappointed 🤓
Oct 25, 2021
This was my first appointment and I was very impressed with the thoroughness of my eye exam by Dr. Wilkins. The staff was also very friendly and knowledgeable.
Oct 25, 2021
I enjoyed my time there and the staff were very nice, I had fun :)
Oct 20, 2021
I do not believe that anyone could ask for kinder, more charming, people and service as well as a more comfortable and esthetic environment.
Oct 20, 2021
Excellent service and staff. My family has been visiting Wilken for many years.
Oct 20, 2021
Excellent service with a smile. Thank you!
Oct 20, 2021
Very thorough! Very polite and professional. I have been going to Wilken Eye now foe about 10 years. The staff is so nice and helpful. The doctors always have the perfect prescription for both glasses and contacts.
Oct 14, 2021
Great experience every time.
Oct 7, 2021
Wilken Family Eye Care was very patient with me in explaining all of my options for multi focal contact lenses and also did a very thorough job examining my eyes and understanding my current prescription as I was transferring from another eye care facility. I am a new contact user and received thorough training before I left. Everyone was super helpful and kind. Also I really liked the office look, feel and decorations.
Sep 27, 2021
I have been a patient with Wilken Family Eye Care for many years. The doctor’s have all shown genuine interest in my eye health and answered any questions. David, the certified optometrist, is always so knowledgeable and helpful with lenses and frames. So grateful for the whole team.
Sep 19, 2021
Wilken Family Eye Care is professional, caring, and efficient. Having suffered an eye injury, they fit me in immediately and performed a successful procedure. I not only recommend them to family and friends, I would encourage anybody who has a vision concern to give them a call.
Sep 9, 2021
Dr Vickers & Staff are the BEST!!
Sep 7, 2021
5 Stars - always a pleasure. Wouldn’t have my annual eye exam anywhere else.
Aug 27, 2021
Great visit to Wilken Family eyecare. Got an eye exam and the consultation was friendly and helpful. Prices for exams and contact lenses were normal. I have and will continue to recommend them. Fast but thorough exam.
Aug 26, 2021
I love to come to Wilken Family Eye Care. They have a wonderful and pleasant employees, that they have an extraordinary patient care. Thank you to all of you at WFEC and May God Blessed you always.
Aug 25, 2021
LaLa was very informative and helpful during the pre-exam. Dr Wilken always educates me on the examination procedures and findings. I love Dr Brett WIlken and will continue to recommend him.
Aug 18, 2021
Thorough exam, clean and comfortable office, friendly staff, frames shop on site is very convenient.
Aug 14, 2021
Excellent experience, everyone was friendly and very helpful.
Aug 13, 2021
Always professional and personal attention
Aug 11, 2021
I have been seeing the Wilkens for almost 20 years and now live out of state. When I come back to visit family I still go out of my way to make an appointment all these years later! They both have amazing bedside manner and explain things very well. The office staff is great too.
Aug 2, 2021
First experience with your company and it was amazing. I moved from Illinois and the experience with your company was better than any I have had with my previous providers. Friendly, fast, and didn’t try to sell me anything I didn’t need. I will definitely be back.
Jul 29, 2021
Our first visit was great! Everything was explained to us in detail during the visit. We are now waiting for my daughter’s eye glasses so we hope that will also be a positive experience.
Jul 22, 2021
I wish I had came here long ago. From the min I walked in to the last step out the door. This team was so professional. Dr.Vickers is amazing, he listens, he suggests not intimidate.
Jul 16, 2021
I love Wilken Family Eye Care. Their staff is always nice and friendly.
Jul 9, 2021
Good explanations of all tests and exams. Great support of patient needs.
Jul 5, 2021
Always receive a great and thorough exam. Great knowledgeable staff.
Jun 21, 2021
Awesome staff and doctor! They tended to me in an emergency and did a great job for which I am grateful!
Jun 20, 2021
Both doctors, all the staff, and the office environment are pleasant and professional. I appreciate being seen in a timely manner, having all my concerns addressed, and knowing our family records are maintained year after year. They also have a great selection of eyewear and sunglasses.
Jun 9, 2021
Good visit, great doctor, short wait time takes medicare.
Jun 8, 2021
Very happy with your services!
Jun 7, 2021
Thank you for seeing me on such short notice. Due to my emergency, I was given your warm family care with my issue. Everyone was friendly and open to assist me with my dilemma. Thanks to everyone at Wilken Family Eye Care for taking care of me.
May 26, 2021
The service was great, and Dr. Wilkes was very friendly in answering any questions I had in detail! Everything was done quickly as well.
May 24, 2021
Everyone from the front office to the sales person were amazing!
May 21, 2021
Fantastic Facility and Staff. If you don't go here already you are missing out on a quality experience and affordable pricing.
May 20, 2021
Friendly staff and doctors, quick and efficient. The doctor and the technician fully explained everything they were doing and went over the results in a thorough way.
May 19, 2021
Wilken Eye Center is the BEST! Great service, friendly atmosphere and wonderful doctors!
May 17, 2021
Excellent client service and complete evaluation
May 15, 2021
Quick, professional care.
May 14, 2021
I really enjoyed the visit. High tech tools and friendly staff made it a great investment of my time and set a great baseline for future visits!
May 14, 2021
I took my elderly and wheelchair-bound mother to Wilkin. She has A very complex vision history and Dr Vickers took great care of her. Everyone went out of their way to accommodate her and I so appreciate them. I will say it would be nice if some of the machines were more adaptable for patients using wheelchairs but overall it was just an amazing visit
May 12, 2021
Wilken Family Eye Care staff are awesome!
May 5, 2021
We have been going to the Wilkins for 5-6 years and are extremely happy!
Apr 28, 2021
Will not be seeing you anymore. Was diagnosed with macular degeneration and told if I was a vitamin person I could take eye vitamins. No referral to retinal specialist given. I visited a specialist and was told I have intermediary AMD. Told eye vitamins not a choice but a must and a grid to monitor vision. Can not trust Wilkins to competently take care of my vision needs.
Apr 27, 2021
Super happy with Wilken Family Eye Care. Everyone was so friendly and helpful, Dr. Bret, La-La, Jeana, David, and the rest of the crew all collaborated to take care of me and find a fashionable GQ solution for my 2XX head. I recommend them to anyone.
Apr 26, 2021
Absolutely the best eye doctors around!
Apr 21, 2021
Great service . Just a year prescription. Thanks
Apr 12, 2021
Always a great experience!
Apr 5, 2021
My visit was awesome as usual! I was greeted with friendly receptionists. Dr. Stephanie always takes a personal interest in her patients and is very thorough in her examination and assessment of the eyes. Dr. Brett is always friendly and willing to assist even though I usually see Dr. Stephanie. And David was helpful with glasses, as usual. A great office and a great experience!
Mar 18, 2021
Dr. Stephanie Wilken is a GREAT optometrist!! I have been to several over the years -- and she is my favorite! She took the time to answer questions and I received very thorough eye care! She is my "go to" eye doctor!
Mar 17, 2021
Such a caring facility. From the front desk gals to the doctor, everyone is so nice and helpful. :) DR took the time to answer my questions instead of a 5 minute in & our visit.
Mar 16, 2021
Was very thorough with examination and changed my prescription to a single vision. Was very impressed with Dr Wilken examination.
Mar 15, 2021
I love Wilken My eyes have changed considerably. I have love Wilken for years
Mar 13, 2021
Silken eye care I give 5 Stars ⭐️ t⭐️⭐️⭐️⭐️ The Dr. The optometrist, the entire staff are really Awesome !
Mar 12, 2021
Wilken Family Eye Care has always been a very well run optical care facility. They generally run on time, the staff is very professional and friendly. If anyone ask me for my thoughts, I always recommend they go to Wilken Family Eye Care.
Mar 11, 2021
My visit was amazing ! The team at Wilken Family Eye Care are nice and professional.
Mar 11, 2021
I like it, it allows me to get in there at a all hours.
Mar 6, 2021
As always great service by Dr. Stephanie and David!
Feb 24, 2021
very knowledgeable. Takes time to answer many questions. Efficient service. No sales pressure.
Feb 10, 2021
We’ve been patients of Dr Brett and Dr Stephanie for over 20 years. They are thorough and professional but also personable and pleasant. Highly recommended.
Feb 8, 2021
Efficient, personable, caring, thorough. Great experience at Wilken Family Eye Care.
Feb 5, 2021
Great office. Friendly, helpful staff!
Feb 5, 2021
Excellent service! Doctor Wilken took the time to explain my eye vision and the exam was thorough and high tech. My contacts were perfect vision when I walked out. Staff is friendly too. I highly recommend them for your next eye exam.
Feb 3, 2021
I have been going to Wilken Family Eye Care for over 15 years. Dr. Stephanie and Dr. Bret are great. I wear very strong contacts and Dr. Stephanie is always looking for the best lenses for me. Their staff is always very friendly and helpful. David has been with Wilken as long as I have and is so helpful with glasses and sunglasses. Love working with him
Jan 28, 2021
I've been doing here since I was 12 and now I am 25. This family practice is so great. I love Dr. Bret and Dr. Stephanie and their attentiveness and care. Everyone in the front is so welcoming and I truly enjoy every visit.
Jan 27, 2021
I had a great first appointment at Wilken Family Eye Care. The staff was friendly, prompt, and made me feel comfortable. I had a nice conversation with the doctor about my eye health. He answered all of my questions and I left knowing what my next steps should be.
Jan 22, 2021
First time visit, everyone was great from walking in the building to the end of my appointment. Doctor was very informative and gave me great recommendations to try with my contacts.
Jan 22, 2021
I have been going to Wilken Family Eye Care for 17 years. They are the best in the business.
Jan 21, 2021
Very satisfied with Dr. Wilken and staff.
Jan 21, 2021
Dr Wilken was Great! He spent a lot of time helping me. Thanks so much! Randy Jones
Jan 20, 2021
Dr Bret Wilken and his staff are just the greatest. If you have an issue other than regular eye appts they work with you to get you in just ASAP to take care of the issues. I have been going to Dr Wilken for 7 years and I would recommend them and have to friends and family.
Jan 18, 2021
Staff and Dr. very attentive and professional . Referred me to a specialist and sent me all information and followed up with me in a timely manner.
Jan 17, 2021
I have seen every doctor at Wilken Family Eye Care and highly recommend their practice. The staff is courteous and professional and exams are streamlined, with very little wait time. A special shout-out to Dr. Vickers, who always explains things well and is so friendly.
Jan 15, 2021
My family and I had gone for years to an eye care center we really liked. However, we recently moved out of that area and I was looking for a vision center near my new home. My sister had gone to Wilken Family Eyecare and highly recommended them. Dr. Bret was great. He took the time to explain what he was doing, results of the vision exam, etc. Overall, a great and kind doctor. David who assisted me with my readers was awesome as well. I always go to Sam's, Target for prescription readers but decided to give this place a try. David was never pushy and when I told him I wanted to go the most economical route, he was able to do that. Front desk personnel were very professional and sweet. I highly recommend Wilken Family Eyecare.
Jan 14, 2021
I went in for an eye exam. The office is following COVID-19 procedures and I very much appreciate their commitment to those precautions. The staff was courteous and professional. Dr. Wilken answered my questions in detail. I am a long time customer and I highly recommend this practice to others with no hesitation.
Jan 8, 2021
Absolutely was refreshed. The staff was kind and prompt. The atmosphere was welcoming. Dr. Vickers was very thorough and took plenty of time to explain everything.
Jan 8, 2021
Great services by the whole team and a very safe and efficient process!
Dec 22, 2020
I have recently moved to Texas and struggled to find an eye doctor. Well, I can say my struggle is over! Walking in I instantly felt welcome and was certain I had found the place that would take care of my eyes! Dr Vickers is the first eye doctor who explained everything in detail about the shape of my eyes. I am confident this is the beginning of a great relationship.
Dec 11, 2020
Always have good service from these nice people. Exam was thorough, doc was good to talk with, no pressure to buy new stuff. I highly recommend them.
Dec 11, 2020
I highly recommend Wilken Family Eyecare. I took my teenage son to have his eyes checked due to frequent headaches. The exam was very thorough and the doctor sat with us for a while to explain the affects of screens on our eyes. My son felt comfortable there and the staff was friendly.
Dec 3, 2020
Dr. Wilkes is amazing at eye care and is also very kind, polite and caring!! He is the best eye doctor I have ever been too!!
Nov 18, 2020
The Wilken's and all their staff are always welcoming, attentive, and professional. Our family has been seeing them for over 10 years for glasses, contacts, routine eye exams, and the occasional eye problem. They have a great selection of eyeglass frames and sunglasses.
Nov 13, 2020
My first visit to Wilken Family Eye Care was great. I chose them after having one to many bad experiences at one of those chain places. The office is warm and inviting. Entire staff from front to back were friendly, attentive, and very knowledgeable. I will definitely be back again.
Nov 12, 2020
Very friendly and detailed in explaining what is going on with my eyes....
Nov 6, 2020
Being going to Wilken for years now. Always a pleasant experience. Dr. Brett is very easy to speak with and wants to provide you with the best eye care available
Oct 24, 2020
Dr. Wilken spent time with me to hear all my issues. He was patient, understanding, very knowledgeable and very helpful.
Oct 20, 2020
Wilken Family Eye Care provides great customer service from a staff of friendly individuals. I really enjoyed my appointment.
Oct 9, 2020
Dr. Vickers at Wilken Family Eye Care is fantastic, he is knowledgeable, very detailed during the exam process and best of all explained everything in a clear and concise manner. He's the best!
Oct 5, 2020
I had such an amazing experience at Wilken Family Eye Care. I’m always nervous going to new places for anything health/vision related. Especially not being originally from Texas. The staff was so friendly and made me feel so comfortable. I will definitely be back for my next eye exam.
Sep 30, 2020
I have always been more than pleased with the quality service I receive. Their genuine care from the office support, through pre-testing and ending with ordering glasses are all excellent. I have been going there for years, and even though I've moved and have to drive farther - it's worth it.
Sep 28, 2020
David has gone out of his way to help me find frames that fit me. I truly appreciate the attention and help!
Sep 25, 2020
The staff was very welcoming and understanding as I told them my worries about the issues I'd been having with my vision - all turns out to be allergies - and I left feeling like a huge weight was off my shoulders. Everything was very clean and sanitary, everyone was wearing masks, I felt very safe.
Sep 24, 2020
Everyone from the front desk to the fitting of glasses was great but Dr. Wilkens was exceptional! He went above and beyond to make sure I had correct glasses and contacts!
Sep 21, 2020
Wonderful friendly staff! The Dr is very kind and treats you as if your and old friend!
Sep 18, 2020
Excellent service from the moment I arrived until leaving. Everyone was professional and extremely courteous.
Sep 17, 2020
I always feel valued as a patient.
Sep 17, 2020
Great people. Very professional and caring. Will definitely recommend thwm
Sep 14, 2020
I took my 7 year old daughter to Wilken family care for the first time. Dr Bret checked her eye and thoroughly explained all my questions and concerns. I am glad that I have found our family’s eye physician. The doctor and his team are amazing.
Sep 10, 2020
Love Wiken Family Eye Care. Stephanie and the entire Staff that I interacted with were absolutely awesome!
Aug 31, 2020
Very professional in every regard. All safety precautions are in place to allow for a smooth delivery of services available, and Dr. Wilken is awesome, taking time to talk with you as a patient to be sure you fully understand everything about your eyes and your eye health.
Aug 27, 2020
This office is the BEST OF THE BEST! Employees are very professionals and courtesy. As soon you get into the office you can feel welcome from all employees at all the times. Thank you and God Bless Wilken Family.
Aug 20, 2020
Terrific family owned and operated business. Wonderful service and very friendly staff.
Aug 16, 2020
I have been going to the Wilken's for years. Love their service and care.
Aug 14, 2020
Great people to work with.
Aug 13, 2020
Hands down the best place my husband and I have been to, they make sure you have the best experience, and are well taken care of. Also, they have many options for frames, different styles and brands. We love it here and will continue to give them our business!
Aug 13, 2020
I just need a new pair of glasses. A general change is needed. Age is 84 and that is old. Presently at Rosewood in F. M. and will get released next week. Have to stay here foe 14 days after getting the VIROUS exam. I was negative and that is OK but 14 day isolation is part of their plan. Will call you when I can get there, after 8/25. Bob Linker
Aug 12, 2020
This was the first eye exam in my life - after 66 years! Therefore, I did not know what to expect. I was amazed at the professionalism of the Wilken staff, their adherence to COVID-19 protection and friendliness. The exam was quick and easy and Dr. Wliken took time to thoroughly explain everything they had learned about my eyes. Overall, a wonderful experience and I would highly recommend Wilken Family Eye Care. They are NOT a major chain, just out to sell glasses. They are a family-owned and operated business providing high-quality, honest eye care!
Aug 10, 2020
Enjoyable first-time visit - looking forward to more!
Aug 6, 2020
Excellent eye care provider. The staff was super friendly and worked great with my daughter. They made it a pleasant experience. They use cutting edge technology and provide ample time to speak with doctor and.m not feel like a dollar sign . The office and equipment was clean and staff were wearing masks during our visit. I took my 8yo daughter for her first comprehensive visit and I’ll be going myself next month. Their eye selection was small. yet modest with a lot of variety and brands. I personally don’t like to be overwhelmed with hundreds of frames that are essentially based off te same basic design. I plan to become a lifetime client!
Aug 1, 2020
Great staff for kind and skilled nurse and doctor !!!
Jul 31, 2020
Excellent care, customer service and detail to attention of your eye are health!
Jul 30, 2020
Excellent service and good advice from the doctor. The staff is friendly and helpful! Nice practice!!
Jul 29, 2020
The greatest place to get an eye exam and glasses. They know their stuff. They make you feel like family
Jul 22, 2020
This eye doctor is the first one that truly took the time to explain things about my eyes in terms I could understand. I was so happy with all of the staff. You will not be sorry you choose the Wilken Family!
Jul 20, 2020
Dr. Stephanie been handling my eye care since they moved their practice to Coppell. Hard to believe, but I look forward to going to the eye doctor.
Jul 9, 2020
I have had some awesome visits to many places, but Dr. Wilken's and his staff was undeniably NUMBER ONE, from making my appointment to the eye exam to choosing the right pair of glasses. I would recommend his office... ***** 5 stars.
Jul 8, 2020
Dr. Vickers is the BEST!!!
Jul 6, 2020
Wilken Family Eye Care has great service and the employee there are very nice. The prices of glasses are very reasonable. It is always great to see Dr. Vickers. Wilken Family Eye Care is the best..
Jul 6, 2020
Amazing customer service! I've been a patient for about 3 years and I haven't had one bad experience.
Jul 4, 2020
I really appreciate that Dr. Wilken was able to see me on such short notice. The staff is always very polite, and Dr. Wilken quickly resolved my issue!
Jun 29, 2020
Excellent service. A very professional group. I appreciated the doctor answering my questions about possible eyecare requirements. This is my eyecare group and I will return.
Jun 26, 2020
I was so satisfied with my exam. I thought everyone was great!
Jun 26, 2020
Everyone was so friendly and knowledgeable. The transition from technician, doctor, and optician was seamless and I really enjoyed working with each of them. The office is bright, up-to-date, and very clean. My entire experience was first class.
Jun 26, 2020
Very good customer service! From the moment I called to the moment I left from my appointment, have all good things to report! I am a new patient and am very impressed with the entire staff. I did not feel rushed through my appointment and found Dr. B. Wilkins to be the most thorough eye doctor that I’ve ever scene. This is after 57 years and living in multiple states. Bravo.
Jun 22, 2020
Wow! My electronic records there show that I’ve been visiting Dr. Bret and Stephanie for at least 12 years. Amazing how The Wilkens always keep up with the latest education and tech. Always a great result!
Jun 19, 2020
Dr Wilken is awesome. Been seeing him last 10 years and will going to him next 10.
Jun 17, 2020
I enjoyed my visit to Wilken Family Eye Care. Everyone was very helpful and nice. The nurses and doctors explained everything in an easy to understand way.
Jun 16, 2020
Great customer service and highly knowledgeable.
Jun 15, 2020
As always, visiting Wilken Family Eye Care Staff makes you feel like family. They take great care in making sure you are comfortable with your vision and the glasses you will be purchasing. They are professional, friendly, and courteous.
Jun 14, 2020
Best service ever!! My Kids and my husband are so happy to have a doctor who they can trust !!
Jun 12, 2020
I started seeing Dr. Vickers a couple of years ago. He is very personable. The staff is excellent.
Jun 12, 2020
Wilken Family Eye Care is the best. Family owned, the doctors are amazing, staff is very friendly, and they make you very comfortable through your eye exams and educate you along the way. They really care about their patients! Also very clean facilities which is always nice.
Jun 1, 2020
Excellent service during eye exam and knowledgable staff as well. Staff were masks and the office was clean and equipment was sanitized prior to use. I definitely recommend the Wilken Family eye care team. They are awesome!
May 29, 2020
I really appreciate the kindness and courtesy your office staff gives. The service is awesome and I love my glasses. Thank you, Kerry Braxton
May 25, 2020
Was always leery of not going to an ophthalmologist but this time..... I had an informative good eye checkup.
May 25, 2020
Everyone was welcoming and friendly. The Optometrist was very informative. His information was helpful in my choosing of the brand of contacts and glasses that would be best for me.
May 13, 2020
Office is super clean. They are taking great care to keep you covered for the Covid-19 requirements.
May 8, 2020
Thank you for calling me back and making an appointment for my mom, we didn't have to wait to be seen in between appointments. I was to thank Roxane for being so patience with my mom and the girl up from sorry I didn't get her name, very nice when we walked it and made us feel welcomed.
May 8, 2020
Always beyond and above excellent care and service. Dr W is always kind and very professional and knowledgeable. This is a great office I love this place! The staff is always so awesome and kind as well. I’m very thankful to them.
May 6, 2020
I felt very safe, everyone was do friendly. The exam was thorough and I feel my glasses will work great for work. Thank you for not rushing me through the process and asking questions to give me the best exam possible.
Apr 30, 2020
Very pleased with the services I received especially considering the precautions taken for social distancing.
Apr 2, 2020
Great service friendly staff. They treat you like family!!
Mar 28, 2020
Great experience, excellent, friendly and knowledgeable staff.
Mar 23, 2020
Wow this was the best eye exam I ever had. The staff was very welcoming and during the eye exam the staff was friendly and we talked about life. The doc was awesome he listened to my concerns and made adjustments. He also was honest with me about contacts and the solution the i should or shouldn’t be using. So I like trying new things out here and there.
Mar 16, 2020
Stephanie is great, but I'm not completely satisfied.
Feb 24, 2020
My appointment was great! Everybody was super nice, and I’ll definitely come back.
Feb 24, 2020
Very professional and super friendly staffed
Feb 23, 2020
Excellent service from the second you walk in the door! I highly recommend Wilken for your family's eye care needs.
Feb 21, 2020
The office is really nice and they have a large variety of frames to choose from. The office staff greeted with me with a smile and made me feel welcomed Dr Wilken is friendly and knowledgeable. I’d recommend this office to everyone
Feb 19, 2020
Love my doctors here and the staff. Always so polite and extremely thorough and helpful
Feb 17, 2020
Mr. Vickers was such a nice man and friendly. Made me feel welcomed and comfortable. Thank you.
Feb 14, 2020
I hadn't been to the eye doctor in over 15 years. The staff at Wilken Eye Care we so amazing that I can guarantee that I'll be back to see them next year. They were courteous, knowledgeable and professional. They allowed me to try on a wide variety of glasses until I found the shape and color that was perfect for me. They now have a customer for life.
Feb 13, 2020
Our family has used Wilken Family Eye Care for over 10 years.
Feb 11, 2020
My frames broke (after 6 years and I was trying to bend the wire frame) but Wilken got me in very quickly, I picked out replacement frames, got my eyes examined to get a new RX and my new glasses are now on order. Great job by Stephanie and the team!
Feb 7, 2020
Excellent customer service. The doctor explained my condition to me in a way I could understand. The entire staff was great and very helpful.
Feb 3, 2020
It was my first time going to the eye doctor and the entire experience was pleasant from beginning to end. Everyone I spoke with was kind and helpful.
Jan 28, 2020
Staff was very friendly and punctual, location is easy to find and the Doctor was very knowledgeable and genuinely seemed to have my best interest in mind.
Jan 24, 2020
Just met with Dr. Bret Wilken. As with earlier examinations, Bret walked through the process, clearly explaining the tests he performed. I am at the age (65) where I am planning to make the transition from "task glasses" to full progressive lenses. I understand I'll have to get used to this change. I am very satisfied with how he handles his eye appointment explanations.
Jan 23, 2020
Everyone's always very friendly and helpful. I've had a repeat problem with contact lens fitting, and Dr. Bret keeps at it trying to help me find a better feel.
Jan 10, 2020
Everyone in the office are very professional. The doctors are excellent and explain everything really well. I and my family have gone to the Wilken Family Eye Care center for over 10 years and we are extremely happy with our care. we
Jan 10, 2020
I did not feel rushed. The Dr. took the time to address all of my questions.
Dec 30, 2019
I couldn't be happier with the excellent care and service I received from the staff at Wilken Family Eye Care. I highly recommend them to anyone looking for top notch eye care. Thank you all for making my experience so great!
Dec 18, 2019
Good friendly service Would have been five stars but my appointment started 20 minutes late for an 830am
Dec 18, 2019
Very professional from start to finish. Thank you for taking time to answer and explain each step of the way.
Nov 27, 2019
The very Best Service with the most experienced people in the field
Nov 21, 2019
Dr. Bret Wilken does excellent eye evaluations.
Nov 13, 2019
I love Wilken Family Eye Care. Both Dr. Bret and Dr. Stephanie are so personable as well as their staff. They explained everything in detail and helped me pick out the perfect pair of work and driving glasses.
Nov 13, 2019
It was a pleasant experience from the get-go! I found out more about my eyes in 15 minutes than I had in 30 years!
Nov 11, 2019
The entire staff was very professional and treated me with great care.
Nov 6, 2019
Dr. Brett was great! Personable and gave me a lot of information regarding eye health. He made the exam effortless. Answered all of my questions.
Oct 17, 2019
Excellent service, appealing eyewear selection, fabulous follow-up service are why I come back to Dr Stephanie’s office each year!
Oct 10, 2019
Very professional staff and the newest up to date equipment to check vision and any possible eye problems . I appreciate the thorough explanations of the tests in terms I can understand. Highly recommend this office!
Oct 9, 2019
Excellent business, service and professional staff
Oct 3, 2019
Always impressed with the doctors and staff. Very thorough exam, huge selection of frames, quick turn around.
Sep 20, 2019
Super professional, respects your rights as a patient.
Sep 13, 2019
I was totally pleased with my first visit to Wilken Family Eye Care. The Staff was friendly, engaged, thorough and professional. I was very impressed with the professionalism of Dr. Wilken. My wife has been using Wilken Family Eye Care for some time and and she is thoroughly please with them also. From the Brady family to the Wilken Family, thank you!
Sep 12, 2019
We have been going there for over 7 years now and we will not change. They are great!
Sep 9, 2019
Very Friendly and Professional. In and out in a timely matter. Feel very comfortable with their knowledge
Sep 3, 2019
You guys are the best. Super patient, thorough, and always willing to sit and spend time instead of rushing to see as many people as possible.
Sep 1, 2019
I have been a patient of Dr. Wilken for 4 years now and am very pleased with their service and attention to detail. The Team is very polite and knowledgeable and take their time to answer any questions. Dr. Wilken is very informative during the exam by how he explains all of the tests and what he is looking for while reviewing my chart. I really appreciate that he takes the time to do that because I learn so much from him. I highly recommend Dr. Wilken and his team.
Aug 30, 2019
Dr Stephanie is a great eye doctor. She listens to your concerns and explains things in a language you can understand.
Aug 22, 2019
‘‘This was my first visit. The doctor was amazing. I didn’t feel rushed or like she had somewhere else to be. Will defiantly be back.
Aug 22, 2019
I enjoy seeing Dr. Bret because I think he's very knowledgeable and is willing to answer your questions frankly.
Aug 18, 2019
Everyone here is friendly, flexible, and super pleasant to interact with!
Aug 16, 2019
The staff is always professional and courteous. This is one dr’s visit I look forward to. Great selection of frames and services as well. Thanks Dr’s Wilken!!
Aug 14, 2019
My experience is always great from check in, to my thorough exam to selecting eyewear - I moved from Coppell years ago and still return so that I can go to Wilken!
Aug 11, 2019
Staff is always very friendly. The doctor is very friendly and informative.
Aug 10, 2019
Very happy and please with my visit. Dr Stephanie went over and above to help me get the lowest price for my prescription. Very thankful for her help. Dr Stephanie and Dr Bret are wonderful.
Aug 1, 2019
Professional & knowledgeable
Jul 27, 2019
Dr. Wilken took the time to address all my concerns. He is very nice and patient. My whole family uses this practice and are very happy with the care and service!
Jul 26, 2019
Loved how Dr Vickers made the appointment easy and stress free very personable and professional. Selecting the glasses was easy and great with no pressure. They provided just the right amount of direction and then stepped back to let us look at our pace.
Jul 19, 2019
Extremely polite and efficient staff. Dr. Wilken is extremely knowledgeable and very patient friendly. Shared in both medical and layman’s terms so that I was fully aware of all that was going on with my vision.
Jul 18, 2019
Great doctors and staff members, doctor answers all your questions and makes you very comfortable. They have new technology equipments to check the eyes. Office is lovely. I would recommend this to everyone!
Jul 5, 2019
Dr. Wilken is fantastic and explains everything well. The gentleman that helped with my glasses knew what he was talking about and helped me use my benefits to my advantage. I've always felt that eye places try to take advantage of patients but it felt nothing like that here. They made sure I understood my benefits and how to use them.
Jul 3, 2019
awesome staff, very helpful and welcoming!
Jun 28, 2019
My recent eye exam was great! Everyone in the office made me feel welcome and comfortable.
Jun 28, 2019
outstanding service. Your office demonstrates attention to detail. Very calming environment. and Caring by all doctors.
Jun 21, 2019
Very friendly staff. Office is bright and cheerful.
Jun 13, 2019
Thank you for seeing me so quickly and solving my eye issue so well. Thanks so much for your professional service. Customer for life!
Jun 10, 2019
I really liked dr. Vickers. Very personable and nice. Did well with my noisy kids being distracting.
May 24, 2019
I typically see Dr. Stephanie but she wasn’t in the office that day. I am going out of town soon so I saw Dr. Vickers for this appointment. He quickly put me at ease & the appt. went well. The entire staff is always friendly. I originally met Dr. Stephanie at another vision practice near my work location. When Wilken Family Eye Care opened I continued w/Dr. Stephanie and my husband began seeing Dr. Bret. We are extremely pleased with their service and staff.
May 24, 2019
The entire team was very professional and helpful. I will definitely come back.
May 22, 2019
Our family loves the staff at Wilken Family Eye Care. Friendly, knowledgeable, and caring doctors— we wouldn’t trust anyone else with our vision needs!
May 20, 2019
I've been going here for years. My profession requires that I have great eyesight and I trust in Wilken Family Eye Care to keep me in great shape. Prompt, thorough, personalized and caring!
May 13, 2019
I've been going to Wilken Eye Clinic for ~15 years and have always found the experience to be exceptional in terms of professionalism, courtesy, and service.
May 13, 2019
I absolutely love Wilken Family Eye Care! They make you feel so welcome and the care I receive while there is truly above and beyond. I can’t say enough great things about them and would highly recommend them to anyone needing vision care.
May 12, 2019
We love Wilken Family Eye Care!
May 10, 2019
The Optometrist was really good, but the sell man “optician” try to charge me 80 dollars for my cl fitting, he said because I want color contacts. It’s the first time I heard something like this, he have many years in this place how he don’t kno the right info? I don’t like him.
May 6, 2019
The entire staff is always great! Dr. Vickers is the BEST!!! I have 100% confidence in him. I have recommended Wilken Family Eye Care to many people.
Apr 26, 2019
My Optometrist appointed was with a family-owned business that was so awesome!! The assistant and the doctor explained every step thoroughly. Will be making this my family Optometrist!
Apr 25, 2019
Great staff, cutting edge equipment, friendly smart Doctor.
Apr 18, 2019
great experience... prior vision was 20/400. After Lasik, 20/15 :) ... Things are literally in HD now compared to wearing glasses
Apr 18, 2019
I think my office visit was extremely great. I am so pleased with the Dr that took care of me.
Apr 12, 2019
Great service and thorough exam. No pushy sales people just great Drs and assistants. I recommend the Wikens.
Apr 8, 2019
Great service and staff. Very efficient and friendly
Mar 30, 2019
Very friendly, helpful and knowledgeable staff!
Mar 25, 2019
My experience was very positive. From the girls at the front desk, pre exam and meeting with Dr. Wilken every part was a very good experience. One thing I appreciate is how Dr. Wilken makes you feel like he has all the time in the world for you and you never feel like you are being rushed through.
Mar 21, 2019
Always a perfect appt with Dr. Bret Wilken. Love this place!
Mar 20, 2019
I am a repeat customer and am very pleased with the staff and Doctor Wilken! They are very professional and efficient. They are friendly as well!! I highly recommend this office for vision care!!
Mar 20, 2019
I really enjoyed my visit and the time spent with the Dr. and his patience me.
Mar 17, 2019
Excellent care & excellent service!! 5 Star all the way!!!
Mar 14, 2019
I came in for a recheck on a receipt prescription change. Dr. Bret was great! He took care of the issue and I will have new lenses soon. I love the staff and doctors at Wilken Eye Care.
Mar 11, 2019
The whole staff and doctors were very knowledge and helpful through the entire process from consultation to post surgery needs.
Mar 8, 2019
Its always a pleasure coming back every year. They are very trustworthy, my whole family comes here and is satisfied. They make everything easy (hours to come in, picking anything up, they'll order everything for you). One time I had an eye infection and they sent me home with 2-3 weeks worth of dailies for free. They just recently gave me three different brands to try out for a few weeks.
Mar 7, 2019
No wait, friendly, answered all questions.
Mar 4, 2019
Very professional! They took their time and made sure they covered every scenario! I highly recommend Wilken Family Eye Care.
Feb 28, 2019
First time visit went very well. Appreciated the thorough, non rushed approach on my diagnosis. Nice, clean, and orderly office with a great staff.
Feb 25, 2019
Dr. Wilken was great, very informative, front office was pleasant but the gentlemen who helps with finding glasses/ pricing made me feel like we shouldn’t have been in there. I understand glasses are expensive but I told David that I was not going to pay $300 for my 10 yr old sons glasses. He then went to the “bargain draw” and pulled out two sets of glasses and told us these were the glasses for people who only needed to wear them few times a day....he made me feel terrible and poor. It’s not that I can’t afford them, I was just looking for other options. This was the second time we’ve come there and the first time I felt the same exact way....
Feb 22, 2019
Everyone was Great especially Dr. Vickers!!! He went through everything and explained it all very clearly. Just a great experience!
Feb 18, 2019
It was a pleasant experience.
Feb 18, 2019
Great doctors, great staff, great place for eye care!
Feb 15, 2019
I was recommended by a friend to try Wilken Family Eye Care and I was so happy I did! All staff, including drs. worked hard to give me the best contact fit for my aging eyes. Really appreciated their time and patience.
Feb 14, 2019
The Dr never made me feel rushed and answered all my questions.
Feb 12, 2019
Always a pleasure to be treated here.
Feb 1, 2019
Love seeing the wonderful people at Wilken Family Eye Care. They treat you like family. Always professional and listens to youreye care needs and helps with any daily issues I’m having
Jan 30, 2019
I always love my appointments. I feel like I get a good exam and I like that time is taken to discuss my options as far as contacts, glasses, etc. And everyone is always soooo nice!
Jan 23, 2019
Dr. Wilken is awesome and the entire staff is top notch. They make it fun to come in and I love how quick they get you back and seen. Love this place!
Jan 23, 2019
Dr. Brett took the time to thoroughly explain his findings and we had a nice conversation about my particular situation.
Jan 21, 2019
First rate Facility, Doctor's, and Staff - When you are having your eyes examined, you want a detailed exam and information about the health of your eyes. With the multiple top of the line pieces of equipment - you can be assured your eyes are getting the most in depth analysis. From the front desk staff, the eye technicians, to the doctor's - everyone is highly trained and everyone has a friendly and professional attitude... such a great place!
Jan 21, 2019
Dr. Wilken was thorough and helpful as always. Wait time was only a few minutes. Staff was pleasant.
Jan 21, 2019
Great experience. So calm and takes the time to visit with you You know you’re I. Good hands.
Jan 16, 2019
The facility was clean, staff was friendly and welcoming. Definitely recommend.
Jan 10, 2019
Finding a good doctor of any type is highly important to me. Since the retirement of my previous favorite eye doctor, I have been on the search for a good eye clinic and I have finally found it. The first thing I noticed when I walked in was how welcoming it was. The office is decorated beautifully and the staff are friendly and professional. There is a children's play area as well. I also noticed that they had a lot of newer, cutting edge equipment, which I really liked. The doctor made eye contact while answering and explaining all of my questions, of which I had many. This is something my previous doctor did that I really appreciated. I felt like I walked away from my appointment with more knowledge than when I walked in. I truly feel that each patient is important to Dr. Wilken.
Dec 28, 2018
We have been going to Bret and Stefanie for many years now. They are top notch doctors. I would highly recommend them. Very honest and would only do what is right for the patient. Front office service is also awesome.
Dec 14, 2018
When you walk in you are greeted by a friendly staff. The office is warm and inviting.
Dec 10, 2018
Dr. Bret Wilken is awesome! He takes his time answering all your questions. He does not make you feel rushed and that he has to be done with you so he can get on to his next appointment.
Dec 3, 2018
Wilken Family Eye Care is a great example of how to run a business. Period. Personal attention, attention to detail, relationship oriented.
Nov 30, 2018
Great team. I never feel rushed with my appointment. They can get me in if I need to see someone quickly. Very positive experience
Nov 29, 2018
Very professional and courteous Dr’s and Staff!
Nov 12, 2018
Everything about the experience was so positive for my 88 year old mom. Everyone was so patient, kind, and knowledgeable.
Nov 5, 2018
professional, friendly, courteous, answers questions in a way that all can understand, very in depth analysis of situation
Oct 28, 2018
This visit was my first real eye exam and I’m over 40. The technician and the doctor were great at explaining everything to me and answering any questions I had. I would definitely recommend this office to anyone looking for quality eye care! I also liked having the Optomap as an option!
Oct 26, 2018
Very friendly and helpful service. Staff was knowledgeable with the information I asked about my insurance.
Oct 22, 2018
So helpful and knowledgeable. Always friendly and provides wonderful customer service.
Oct 22, 2018
This was a great visit! It was my first time getting an eye exam and Stephanie and her team walked me through the process. It could not have been easier. The team was extremely professional, and Stephanie did a great job explaining my next steps. I even picked up an awesome set of frames as I headed out. Thanks a lot!
Oct 18, 2018
Great experience! Had not been in a number of years but it was just as friendly as ever.
Oct 11, 2018
Great team to work with. !
Oct 8, 2018
Professional, Friendly and great service!
Oct 7, 2018
My 8 year old daughter saw Dr. Vickers and our experience was wonderful. The entire team was professional, kind and helpful. I brought my other kids with me and was happy to see they had a small play area for the younger ones to be distracted with. Dr. Vickers was personable and very thorough. He took time to explain everything about my daughter’s test and results. Thank you so much for the excellent service!
Sep 28, 2018
Everyone was very friendly, from the front desk all the way to checking out. The guy showing me the frames was not too pushy about getting the more expensive frames, and I really appreciate that. Even when I asked to see the frames covered 100% by my insurance, he was cool about it! I will definitely be back here!
Sep 27, 2018
Wonderful Experience. Everyone was very nice and professional. The doctor was extremely knowledgeable and friendly. I had hardly any wait time and my exam was thorough and quick.
Sep 26, 2018
Everyone was very nice and professional.
Sep 21, 2018
I was greeted immediately upon entering the office. The exam was easy and they were very thorough with answers to my every question. I would recommend Wilken to my friends and will return.
Sep 14, 2018
Loved my experience with y'all. It was a stress-less one, everyone and everything was bright and cheerful. Definitely coming back next year.
Sep 11, 2018
Doc Wilken is always good. His staff is friendly and they get me in & out in a timely fashion. Highly recommend
Sep 10, 2018
Great practice and service. All are curtious and with service in kindness disposition.
Sep 10, 2018
Always feels like home when we come here. Everyone is friendly and attentive.
Sep 6, 2018
Great experience, everyone was professional, thorough and friendly. Did not have to wait long.
Sep 5, 2018
Excellent service . I recently moved from NY to TX , and was really worry about finding a new Eye doctor and now am really happy I found the Wilken family . The service is excellent, fast , very professional and explained every little detail about my eye health and what should I do an don’t . If you need an eye Doctor , this is the best place you could go 100%.
Aug 31, 2018
Dr. Bret Wilken is a perfectionist and took his time explaining everything about the current state of my eye health. It was the most thorough and informative exam I've ever had. I'd recommend him 1000x over.
Aug 28, 2018
Great Experience! Doctor was very knowledgeable and informative. Staff was very friendly and welcoming.
Aug 24, 2018
Everyone in this office is great! From the front office staff that know's my name when I walk in, to the rest of staff along the way until my checkout. Very kind and efficient.
Aug 23, 2018
As always Dr Stephanie was very attentive to my needs and provided great eye care. Hope I never have to change eye doctors.
Aug 21, 2018
The staff always makes me feel comfortable and are so helpful when choosing a pair of glasses.
Aug 17, 2018
Always a great experience when visiting Wilken Family Eye Care.
Aug 17, 2018
Great customer serve, for friendly and professional. Staff was helpful and knowledgeable.
Aug 10, 2018
LOVE Wilken Family Eye Cafe!
Aug 8, 2018
thank you for working me in for an appointment.
Jul 30, 2018
Moms first time there and she has now found her new eye care doctor. Dr. Wilken was very thorough and took the time to talk to her and explain everything. Very comfortable office and exam rooms. Front desk staff very friendly and helpful also. So glad we found this Dr. !
Jul 24, 2018
I love and appreciate Dr Wilken. He is very thorough and explains the examination results clearly. And his staff is super friendly.
Jul 23, 2018
Best optometrist appointment I have ever had. Dr. Wilken and his staff were extremely courteous and helpful with answering all of my questioons and concerns!
Jul 19, 2018
I had my first ever eye "emergency" and I was able to schedule an appointment immediately. When I arrived I was seen right away. It was a great experience. Everyone was just as wonderful as when I go in for my regular exams.
Jul 18, 2018
I have been going to Wilken Family Eye Care for a very long time. We recently moved from Coppell to McKinney but I would never think about changing my eye care. I will gladly make the drive back to Coppell to use Dr. Stephanie. She and her staff are always very friendly and professional. David is always very helpful with eyewear
Jul 18, 2018
Loved my first visit! They took the time to explain each test and the science behind it. After my exam, I was walked through several options ranging from affordable over the counter options to more holistic choices like supplements to treat my dry/ itchy eyes. I loved that the doctor approached each topic from a scientific and educational standpoint. Lastly, so refreshing to have a doctor that listens and does not discount that each patient is unique and should listen to their body.
Jul 13, 2018
Visiting Wilken Family Eye Care is always a very pleasant experience. Dr. Stephanie, Dr. Brad and the staff make you feel like "one of the family".
Jul 6, 2018
The office is comfortable and clean. Staff is friendly and helpful. Dr is kind, patient and willing to explaun everything and answer all questions.
Jun 28, 2018
This is a great office with exceptional doctors and an excellent support team. The office as the latest equipment to evaluate your eye health and vision. The optical has a great frame selection including sunglasses and a team to make sure the frame looks great and fits well too. This office is about personable care with great products.
Jun 26, 2018
Always great to see the WFEC team!!
Jun 26, 2018
Everyone is so nice and helpful, I have absolutely no complaints!
Jun 14, 2018
The staff is always friendly & helpful!
Jun 14, 2018
Appreciate Dr Vickers. Very thorough exam and explanation of my particular eye care.
Jun 10, 2018
Amazing detail and thoroughness in addressing my issues.
Jun 8, 2018
We have been very happy with the level of customer care received at Wilken for years now. Love everyone from from office staff, opticians and doctors. Wonderful place with wonderful people!
Jun 7, 2018
I always have a wonderful experience at Wilkin Family Eye Care. The employees are always so friendly and easy to talk to.
Jun 1, 2018
Love this place! Always professional and friendly.
May 29, 2018
I am always treated properly here. I believe I get the best possible exam.
May 26, 2018
Our entire family visits Drs. Wilken. We are thankful to have found such caring and knowledgeable eye care doctors.
May 25, 2018
My first visit. Staff was very friendly and Dr. Wilken was great. Didn't feel rushed and the Dr. spent a good deal of time with me discussing my options for corrective lenses.
May 25, 2018
Best eye doctor ever. I hope they never leave!
May 23, 2018
This was by far my best experience with a vision exam. Will definitely return. Friendly staff, on-time appointment, and amazing care with the doctor.
May 23, 2018
Wilken Family Eye Care gives excellent service and information.
May 4, 2018
Great service. The doctor took time to listen to what I had been through with my eyes this past year and explained any issues to be addressed. I leave with glasses ordered.
May 4, 2018
Comfortable, trustworthy...thought possibly different, glad I was wrong...great place
May 3, 2018
I love all the State of the Art equipment you have. Getting my eyes checked was fast and painless. Andrea is Awesome!!! She was sweet and kind....and listened to me. The 2 girls at the front desk.....sorry...I don't remember your names.....they are Fantastic!!! They are a well oiled machine...when it comes to their jobs. Cara.....she is just down right Gorgeous!!!!
May 3, 2018
I felt like I got a very good exam. The dr was very pleasant and of course I will return!!!!!
Apr 28, 2018
I highly recommend Wilken Family Eye care. Everyone at the office is professional and personable.
Apr 24, 2018
The doctor spend over 30 minutes with us to be sure he understood exactly what was going on with my teenager's eyes. Then, he spent more time just explaining it to both myself and my son. It was extremely kind of him to spend that much time with us, and I was very grateful. Will definitely be recommending this practice to others!
Apr 17, 2018
Dr. Vickers is very thorough
Apr 16, 2018
Excellent customer service!
Apr 12, 2018
As usual, desk staff very courteous, personable and professional. Recently remodeled, much improved waiting area. Eye testing tools are state of the art and comprehensive. Doctor Wilken leaves no stone unturned with his examination.
Apr 11, 2018
Having sight problems for a long time, I finally had a professional be candid with me and confirm that there is nothing to do to correct a situation at 82 years old. Thank you.. Bob Linker
Apr 11, 2018
I have been a patient of the Wilken's since '13. I only went to them initially due insurance allowance and location. Even after my last visit I'm still glad I'm a patient. Dr. Brett and his wife work as a team. I love that. Dr. Brett is very knowledgeable and patient. I never feel rushed at my appointments. He will go through the vision chart options (Which is better? 1 or 2?) five times if you need him to. He understands how allergies affect the eyes and seeks to provide you relief along with optiomal vision. My entire family gets eye care with the Wilken's and we have no plans to go anywhere else.
Apr 8, 2018
Best folks around! Friendly, honest and prompt. Will be going here until Dr(s). Wilken retire!
Apr 5, 2018
I was very impressed with the time Dr. Wilken took to answer all my questions and give a thorough and detailed examination of my eyes. I'm starting to wear contacts again now after mostly wearing glasses for the past year because Dr. Wilken helped me realize that the previous brand of specialty contacts I had been wearing wasn't appropriate for my astigmatism level. I've never had such a pleasant and informative experience at an optometrist and I'm happy that my office is so close to this location, as I will definitely be returning.
Apr 5, 2018
We were so happy to call and get a same day appointment!
Mar 30, 2018
Everyone is very nice! The place was recently remodeled and is super cute and clean. Staff is knowledgeable and helpful! And cara was really patient with me when I was taking forever to pick a pair of glasses. I’ve been going here for a couple years and I really like them!
Mar 30, 2018
Staff was very friendly and informative. Visit was quick but thorough. Loved my visit here and I would highly recommend giving them a try.
Mar 30, 2018
This is my second year SEEING Dr Wilken and have never received anything but the best eyecare. Dr Wilken and his team are awesome! I would definitely recommend!
Mar 30, 2018
I love this practice! Everyone is professional, polite, and friendly. I won't go anywhere else.
Mar 28, 2018
I love this place! I came here, new to Texas, in 2017. I found Wilken Family Eye Care through my insurance and once I read the reviews, decided to book with them. It was a great decision. They handle me and my oldest daughter's eyes and needs! The cost is great. The Doctor is amazing! She is great with kids and hearts you out as well! I will continue to keep this facility as my family eye care location so long as they are open! The new remodeling looks great as well!
Mar 27, 2018
Wonderful staff and doctor. They explained everything to me
Mar 22, 2018
I have had retinal surgery so I am very particular when choosing my eye doctor. I totally trust Dr. Bret Wilken. He caught my son's retinal detachment early so the intervention was minimal compared to mine. The staff is always friendly and helpful. Definitely 5 stars from me!
Mar 17, 2018
First time seeing (pun intended) Dr Vickers. He was very personable and very knowledgable. All in all a great experience
Mar 9, 2018
Great team. Always friendly and great service. Good prices and exams are great. Never feel rushed
Mar 8, 2018
The staff is always so knowledgeable and friendly.
Mar 8, 2018
Very nice place! Very friendly and helpful. They explain everything to you.
Mar 7, 2018
all very helpful great place
Mar 7, 2018
My daughter is 5 and recently had her first eye exam. The doctor was super considerate about a child's first eye exam so he suggested a digital exam vs the traditional dilation so she won't feel traumatized on her very first experience. Also, he offered it for free! What a gem. The staff were great and really sweet which made us all feel really well cared for and at home. I will keep this place for my family's eye care for as long as I live in the area. Also, the facility's equipment are pretty high tech compared to my last optometrist. It's very clean and well equipped.
Mar 2, 2018
Wouldn’t go anywhere else. Dr. Brett is the best
Feb 5, 2018
I’ve been going to the Wilken’s for 13 years. I wouldn’t go to any other place..they’re great.
Feb 4, 2018
I Really recommend the Wilken family eye care I love the staff they answer all my questions
Feb 3, 2018
Great experience. Great staff... Knowledgeable staff...
Feb 1, 2018
Love every piece of my day. Dr. Brent was wonderful and the staff was so friendly. The lady who helped me with my glasses was amazing. Thank you!
Jan 22, 2018
I walked in completely frustrated with my eye sight and contact lense comfort. I left very happy with the changes the doctor made after listening to my issues and examining my eyes.
Jan 19, 2018
Excellent appointment! I appreciated Dr Wilkins approach to care. Thanks!
Jan 17, 2018
It is a pleasure to come to Wilken Family Eye Care. Everyone is cheerful, caring, and thorough, and takes the time to explain things you may not understand and answer all of your questions. I've been coming here for quite a long time, and will continue to do so in the future.
Jan 16, 2018
The customer service is amazing. Everyone at Wilken is very friendly and very personable.
Jan 11, 2018
Wilken Family Eye Care provides outstanding service. Dr. Stephanie Wilken and Dr. Brett Wilken are the finest eye doctors in DFW. My family has been with Dr. Stephanie for 20 years. We drive 40 minutes to continue our association with WFEC!
Jan 10, 2018
Wilken Family Eye Care is simply the best. The staff is friendly, and Drs. Wilken listen, and truly do what is best. i wouldn't go anywhere else!
Jan 8, 2018
I really enjoyed the staff & the overall experience!
Jan 5, 2018
The appointment was pretty much what I expected. I had delayed ordering new eyeglasses until 2018 when the new year benefits were available. The selection of frames were as expected. Since I haven't tried the new lenses but have experienced the fit of new frames, I expect all to go well as it has in the past.
Jan 4, 2018
Setting up the appointment was great, the Doctor I saw was great and gave me a very nice experience, however the immediate after service was horrible. I was ordering my contacts and was told to wait to receive clearance....ummmm no ma’am the doctor is right there let’s reconfirm and the doctor frankly said order them. Even though everything was written down the lady Ms.G said me what my request for contacts were and the power...hmmmm. Once we made it through this hurdle I was informed that my contacts was be available the next day. I called two days later only to be informed that they were NEVER ordered and needed approval/clearance from the doctor, once this was settled AGAIN I was asked what was I ordering...WTFirecracker. Once they were finally available my daughter picked them up and wasn’t greeted, but just handed my contacts...sad part for her brief experience was that the lady that came in afterwards was treated totally different.
Dec 28, 2017
I have been going here since 2010. Very friendly staff and Dr. Wilken is the best. I have had to meet the other doctors as well, and Dr. Vickers is good too! As ophthalmologists they really take the time to check on the health of your eyes, and will definitely by unhurried unlike the store fronts you see in malls or department stores.
Dec 23, 2017
Fantastic staff!!! Loved meeting everyone in this office. They were all very kind and welcoming to both my children.
Dec 21, 2017
Wilken is a very professional and caring staff. My first time ever having an eye exam and had such a positive experience. They have the latest technology that did not require me to get my eyes dilated. Dr. Stephanie has a very thorough approach in explaining everything and in a timely manner. Highly recommend.
Dec 21, 2017
Love the staff & service at Wilken Eye Care!
Dec 12, 2017
If I could give this place a 10 star rating, I would. I believe his name was David, opened the door for my family and I, welcoming us in from the cold into the nice warm atmosphere of friendly people. It smelled like Christmas everywhere. I had to fill out a forum and when I did not understand a question the lady at the front desk was kind of enough to break it down for me. The service I received at Wilken Family Eye Care is indeed the best, no overcrowding, no long waits (which is great, because I had my 10 month old with me) and I was in and out to enjoy the rest of my day! I am extremely excited to be receiving my glasses this week, it has been more than three years since I last had my eyes checked and with the new glasses, I am sure to see way better and stop having to squint. Thanks you guys for making my family and I feel welcomed, my wife will soon be setting up an appointment for herself, she is in need for new glasses too!
Dec 11, 2017
Love the staff and Dr. Vickers - very friendly and attentive. Dr. Vickers didn't assume that I knew everything - he walked me through everything and provided great feedback and allowed for questions.
Dec 7, 2017
I had a home accident that required an emergency visit to Dr Wilken. The staff got me in first thing in the morning and Dr Wilken inserted a contact band aid and gave me antibiotic drops. The relief was instant. When I share about my accident, I make sure everyone knows it was Dr Bret Wilken that came to my rescue.
Dec 4, 2017
Absolutely the best doctors and staff! Everyone is so nice and very helpful.
Dec 1, 2017
Great team. Very friendly and takes great care of you.
Nov 30, 2017
Dr. Stephanie is so sweet and caring. My daughter was nervous about her appointment and Dr. Stephanie had her smiling and laughing right away. Their entire office staff is highly skilled and provide excellent service and care!
Nov 29, 2017
Fabulous experience!! Dr. Wilkin listened to my frustrations and needs and helped me with a better alternative within my budget. I appreciate that there was no up-selling in any way. I am extremely happy with the overall experience, training with my new contact ( monovision), and follow up care and concern. I highly recommend Wilken Family eye care!
Nov 29, 2017
Dr. Stephanie and Staff are so friendly. You feel like you are their only patient. She is so genuine and takes the time to get to know your personally and your family...
Nov 29, 2017
As always the staff was great and friendly. Dr. Vickers was very informative and nice.
Nov 27, 2017
My recent visit was great! I called at about 2:50pm needing an appointment for an eye problem that had just started, and they asked me to come over and they would work me in as soon as possible. I was in a room within 5 min of being there! Dr. Stephanie was wonderful! She made me feel like a friend, and I left with a clear plan to treat my eye condition. Thanks to Dr. Stephanie and the whole staff!
Nov 22, 2017
Excellent experience from start to finish. Staff and doctor are incredibly friendly and do whatever they can to make you feel at ease.
Nov 22, 2017
Doctor is very thorough and detailed, I appreciate that!
Nov 21, 2017
Always love going to see Dr. Wilkens - both of them!! They are excellent at what they do and make sure I'm well taken care of every time I come!
Nov 20, 2017
Fabulous care. They identtided my situation as an emergency and got me in to see the doctor as soon as I could arrange it. They billed it under my medical insurance and only collected my copay. My eye is doing great now that Dr. Wilken took the foreign body out of it.
Nov 20, 2017
Professional and knowledgeable staff, clean facility and just enough toys to keep the young ones occupied. Really love that Roxanne Reuter. Thank you for an excellent visit!
Nov 15, 2017
Great experience for both myself and my son. Did not feel rushed, all questions answered and staff is very friendly.
Nov 7, 2017
professional, courteous, very helpful-explaining all processes & procedures, very knowledgeable
Oct 31, 2017
From beginning to end, the entire experience was amazing. The doctors and staff go out of their way to make sure you well taken care of!
Oct 24, 2017
Just like to thank Rachel & Angie, really nice & kind to work with
Oct 20, 2017
Very friendly and professional.
Oct 16, 2017
Very caring, professional office!
Oct 10, 2017
As usual, staff were all professional, friendly & efficient.
Oct 7, 2017
I'm always treated kindly with great service. Wouldn't go anywhere else for eye care.
Oct 6, 2017
I would recommend any body . As matter of fact , my best friend Abouby Abdel , RT, is going to see you soon , because of high standard and professionalism you do. Moussa H.
Oct 3, 2017
I've been seeing Stephanie and team at Wilken Family Eye Care for 10+ year and will continue to do for years to come. I don't live in the Coppell/Lewisville area anymore but it's worth the drive for me because of their amazing patient care and services. Thanks you to the whole team!
Oct 2, 2017
The staff at Wilken Family Eye Care was professional and friendly. I saw the doctor within minutes of my appointment time, and the entire appointment for my eye exam took under 45 minutes. The doctor explained every step of the process, and I received great care and attention from the whole staff.
Sep 30, 2017
After seeing the sane dr from age 5-18 and then switching several times between 19-27, I thought I wasn't going to find that personable dr relationship again like I had growing up. Dr. Wilken definitely made me feel at ease and like she truly cared about my concerns. I never thought at almost 28 years old I would need progressive glasses, but due to the cataracts I found out about just a few years ago, here I am. She answered every question I had with great detail that made me understand my eye conditions better than any other dr had. She truly treats you as a close friend and actually listens instead of brushing you off like the corporate style offices there are now. I will definitely be choosing her and her office from now on.
Sep 29, 2017
Great staff, polite and kept me informed on status and what to expect. I LOVE being able to book online!
Sep 28, 2017
Dr. Stephanie referred me to Dr. George for my Lasik and he did a great job. Follow up appointment with Dr. Bret went well and would recommend them to anyone needing help with their eyes. Great experience from the entire staff!
Sep 25, 2017
This place is great. They fit me in on the day I called when I had an ulcer. Super friendly, very welcoming place. This is my place now :)
Sep 24, 2017
It's always a great experience when I visit the office. I definitely feel they are looking out for my best interest and providing the info I need to make decisions necessary for current and future treatment.
Sep 21, 2017
I have always been very pleased with Wilkens. They caught a problem with one of my eyes that turned into something very serious but thanks to them catching it my eye was saved.
Sep 15, 2017
Very thorough and professional exam.
Sep 11, 2017
As always, it was wonderful to see you all and have my eye health under your care. You are all very competent in eye care and very kind in you patient dealings. See you next year, God willing.
Sep 9, 2017
I was very happy with the exam that I got. Thank you very much!!!
Sep 2, 2017
I love this place! The Wilkens and staff are very friendly, and I always leave there knowing I got a thorough exam and analysis. Their selection of glasses is great, which makes Wilken a one stop shop.
Sep 1, 2017
The staff was friendly and prepared. The initial paperwork was simple and they weren't overly concerned when I forgot minor details. Dr Wilken was knowledgeable and took the time to explain topics I asked about without making me feel stupid. The Nurse that first brought me back was attentive and personable, engaging me personally while not losing sight of the purpose of the visit. Overall, this was one of the best eye exam visits I've ever experienced.
Aug 31, 2017
Can not say enough, they caught my retina tear and detachment which saved my vision and they are very friendly and professional using the latest eye measuring equipment.
Aug 30, 2017
I always have a great experience everytime I come for my annual exams. A lot of information and education on maintaining good eye health.
Aug 30, 2017
They worked in an appointment in their last hour of business on a Friday evening and prescribed the correct medication with personal service. Amazing!
Aug 28, 2017
Great experience! Everything went smoothly and all of my questions were answered. Very modern office and equipment. Retina mapping without dilation was well worth the extra cost for me.
Aug 26, 2017
Great staff! Very professional. Dr. Wilken was very very thorough and I was extremely impressed.
Aug 25, 2017
Always super nice and helpful.
Aug 25, 2017
I always love going to Wilken's and have been going for years. Well I know have a little one and it was the first time having to go in with him with me. Well the nurses were excellent and held him and played with him while I had my appointment. She also asked for his toys and stead of letting him just put the office toys in his mouth (he's teething :)). Dr. Bret is always efficient and up to date in the new technology.
Aug 24, 2017
Staff was very nice and helpful. Dr. Stephanie was is very professional, but also personable. Office was clean and well kept. Would recommend coming here for lasik consultation and general check ups.
Aug 11, 2017
I had some eye irritation and needed to see the eye doctor as quickly as possible. They fit me in right away and explained to me clearly what the issue was. The service and care was great!
Aug 3, 2017
My eye was swelling and red and itchy and I called Dr Wilken's office and they were able to see me in the same day. My issue was diagnosed and medications written and one of the over the counter wipes I was given a sample and a $2.00 off coupon how great is that. Dr. Wilken is my regular eye Dr. and I have refereed him to co-workers, Family and friends.
Jul 27, 2017
Love Wilken Family Eye Care! Always have a great experience there.
Jul 25, 2017
All of the staff here were really amazing, and the doctor was more than willing to answer any questions that I had. I would definitely recommend them.
Jul 24, 2017
Everyone at this office is always so pleasant.
Jul 21, 2017
Great working with you guys. Dr. Wilken took the time to explain some random eye questions I had and educate me a little bit!
Jul 18, 2017
The exam was thorough. I like that the Doctor answered and explained all my questions/concerns
Jul 18, 2017
Dr. Wilken is very patient and understanding. He took the time to answer all my questions and made sure that he was giving me the correct prescription.
Jul 15, 2017
Everyone that works here is super nice and helpful! The best eye doctor I've seen in my life! :)
Jul 15, 2017
Always very friendly, beautiful office and timely.
Jul 12, 2017
Always a good experience, thank you!!
Jun 23, 2017
I've been going to Wilken Family Eye Care for several years. The staff and Doctors are very friendly. I've never had to wait for my appointment time and if I've ever had to leave a message, I've received a prompt return call. I like how they are open late some days. It makes it very convenient when my contacts come in and I'm busy and can't make it over there until after work. I highly recommend them!
Jun 17, 2017
Everyone was very friendly and I feel as though Dr. Wilken took his time to explain everything to me. I was a new patient but I will make this my regular eye dr!
Jun 15, 2017
Great care and great staff.
Jun 8, 2017
I was greeted promptly and my waiting time was brief.The staff at Wilken Family Eye Care is very professional and friendly.
Jun 7, 2017
Very friendly, professional, and knowledgeable.
Jun 2, 2017
Great office, easy to schedule.
May 25, 2017
As always for many years, great customer service.
May 24, 2017
your office is great, good customer service, cant wait to return
May 24, 2017
Excellent Service! Friendly Staff! Always Greeted with a Smile! They talk to you like you are a human being not just a number walking through the door! Love this place!
May 18, 2017
Dr. Wilken was super friendly and explained everything he could about how my vision is working and whether or not I needed to get a prescription filled or could continue to use reading glasses. I liked that he was honest and didn't push buying glasses. The whole staff was very friendly and helpful as well as this was my first visit and I will definitely continue to come back!
May 15, 2017
My husband and I have been going to Dr. Wilken's office for about 12 years and have always appreciated how well they have worked with us through insurance changes. The staff is always friendly, and everyone is always organized and efficient.
May 11, 2017
I enjoyed my visit and was very well taken care of during my stay! Dr. Wilken is so good at what he does and he is such a gentleman! The support staff is friendly and courteous and I thank all of them for their care!
May 5, 2017
Very accommodating and flexible schedule. They try very hard to take of your eye needs.
Apr 28, 2017
We are new to the area so this was our 1st time in this office.We was greeted by a very friendly staff. Everyone was so friendly and made us feel very welcome. The Dr. was very nice and made you feel comfortable though the whole exam. The gentleman that worked with us on getting us new frames was very patience and very helpful in finding the right frame to fit our face. We will defiantly be going back.
Apr 27, 2017
Very friendly environment! They were extremely accommodating! I called late in the evening and was able to be seen first thing the next morning.
Apr 20, 2017
I can see!! It was the first time in this office and I have found my new eye doctor! Every aspect from the greeting to my fitting for contacts and glasses was professional and carried out in a timely manner. Dr. W. had a great personality and it was just a positive experience all the way around.
Apr 20, 2017
Very nice people and great service
Apr 19, 2017
Thank you again for a wonderful experience. Everything went smoothly and the care you provided was great. The doctor and assistants provided excellent feedback and let me know what was going on during the entire process.
Apr 19, 2017
Awesome atmosphere with an amazing staff!
Apr 14, 2017
Great, professional and personal service all around...scheduling, reminders, exam and follow up! Love WFEC! Highly recommend!
Apr 13, 2017
I really appreciate the office making time for me on a fully booked day when I had an injury to my eye. I felt like I got the attention and treatment I needed quickly and efficiently!
Apr 10, 2017
Perfect Visit. Everyone was very nice and professional, no one tried to upsell me anything which was awesome.
Apr 10, 2017
Excellent service for a fair price. Would recommend to all.
Apr 7, 2017
I have not seen the gang in about a year but I noticed so personal changes. The great thing I noticed was nothing has changed. They are still great to work with.
Apr 4, 2017
I've been going to the same eye doctor for 15 years. When I moved away from home none of the doctors I saw gave me that "home" feeling, but Dr.Wilken did! He was so nice and thorough with my exam. He listened as I talked and was sure to address all of my concerns. I would highly recommend him to anyone!
Mar 23, 2017
I just moved to Coppell and found Wilken Eye Care. Everyone was so nice, and Dr. Wilken seemed to be very happy to help me. This will be my permanent eye doctor! Thank you Dr. Wilken!
Mar 21, 2017
Everyone was so friendly, and the doctor was very thorough and knowledgeable. All of my questions were answered well, and I never felt rushed. I would definitely recommend them to all of my friends and family. Overall, it was a great experience!
Mar 15, 2017
The lady who helped me check out was very helpful and did not make me feel rushed. Really liked her.
Mar 14, 2017
Was a really good experience, all staff was very friendly.
Mar 13, 2017
Professional, efficient, caring. All the things you want in a medical professional.
Mar 13, 2017
First time here. I was amazed. They have a nice comfortable office. Clean and organized. You can even look at frames while you wait!!!
Mar 8, 2017
Everyone was so nice and explained everything in understanding terms. From the moment of making the first appointment to actually going to the appointment. I was new there but was treated like I'd been going there regularly. Was very impressed with how well I was treated. Then when I found out I was in need of glasses, they explained everything to me, the cost, and showed me what all my insurance covered and what I'd pay it was just an overall pleasant experience. Definitely would recommend this place to my friends and family!
Mar 7, 2017
Great place. Great staff. Great frames, Great service, Great equipment.
Mar 7, 2017
Wilken's Family Eye Care provides excellent customer service. The personnel in the office are all friendly and helpful. Dr. Wilken's informs you exactly what he is doing as he performs your eye examination. He makes you feel comfortable and answers all questions you may have regarding your eyes. Pleasant and professional Dental Office.
Mar 4, 2017
So glad you started taking my insurance again. Always a pleasant and helpful staff!
Mar 3, 2017
Very smooth process. Was seen quickly, no waiting, and the doctor took the time to answer all my questions.
Mar 1, 2017
They are quick and yet thorough. Staff highly friendly and well trained. Clean, too. Nothing bad to say, really...
Feb 20, 2017
Stephanie, David and the entire staff are tip notch professional and do a fantastic job walking you through every process. I would recommend Wilken Family Eye Care to anyone.
Feb 14, 2017
Wilkens family eye center was hands down the best doctors office I have been to.
Feb 14, 2017
Everyone in the office is so pleasant. Appointment is prompt, no long wait time. Great selection of glasses and the staff is very helpful in making the right pick.
Feb 10, 2017
You have a friendly, competent, courteous staff. And I was pleased by their performance.
Feb 9, 2017
My Grandfather (Italian Catholic) Prayed "Good Food Good Meat Let's Eat" Now I have to say "Good Test Good Eyes Let's See" In General Thanks!!!!
Feb 8, 2017
Friendly fast service. Modern office.
Feb 8, 2017
Clean, modern, friendly and knowledgeable! From the moment i made my appointment and the remainder for it to the checking out and leaving the building i felt welcomed and at ease.
Jan 26, 2017
My family of 2 adults and 2 kids have been seeing the Wilkens for at least 5 years now for glasses and contacts, and even one time for a minor eye injury. We have had great experiences there. They try to work with our insurance policies (which have changed several times) and usually have great luck getting the maximum coverage benefits for us. They can get busy during the before-school-starts summer rush but other wise seem to accommodate our scheduling needs very well. Both Dr's Wilken are kind and patient and sweet. I feel they definitely keep up with modern technology there and have lots to offer. They have very low staff turn-over, which always seems like a good sign to me that people are happy there. I will definitely be a patient there for years to come.
Jan 20, 2017
I have had a few eye problems and this office has always been extremely helpful and has always been able to help me with ALL of my needs. I'm so glad that I found this clinic. When it comes to my eyes I WILL NOT go anywhere else.
Jan 19, 2017
I generally do not write reviews but my heart compelled to write for this doctor. I never met a doctor like him who explains the things to patient very patiently. I really felt appreciating him with some reward.
Jan 19, 2017
Great office . Excellent doctor. Helpful staff.
Jan 18, 2017
I have been a long time customer of Wilken Family Eye Care. The front desk office staff is courteous, professional, and knowledgeable with regard to any insurance related questions, or any other inquiries. Doctor Brett and Doctor Stephanie are excellent at their craft, and provide an professional and personable experience. They have the latest in facilities and equipment. My entire family are patients of Wilken Family Eye Care, and I would recommend them to anyone.
Jan 13, 2017
Great experience! My first visit was excellent.
Jan 13, 2017
Great care from fabulous doctors!
Jan 6, 2017
I was so impressed with the time that Dr. Wilken spent with me. When he changed the sizes of my contacts he brought me the new contact and made sure it fit correctly. Everyone was so kind and I felt so welcome. It was well worth the money I spent and I saved money as well. I will stay with the clinic.
Jan 5, 2017
Always a pleasure to visit for eye appointment. Everyone is kind and courteous. Love that everyone takes the time to interact with the patients that come in, both professionally and personally. All questions addressed and explanations are clear and thorough. I appreciate that!
Dec 29, 2016
Dr B. Wilken is always very patient and answers my questions thoroughly
Dec 29, 2016
Everyone at Wilken Eye Care is friendly and professional. I am very satisfied with the level of care and service I received.
Dec 8, 2016
I've been going to Wilken Family Eye Care since about 2010, and I followed them in their move. They're a lovely group of people, and I've always received very good care. I would, and have, recommended them others!
Dec 3, 2016
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I highly recommend Wilken Family Eye Care. Superior service, knowledgeable staff, and warm friendly atmosphere. Dr Stephanie is amazing
Dec 2, 2016
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We were very pleased with MaryKathyns eye visit and glasses we purchased.
Dec 1, 2016
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I had an Awesome experience 👍
Nov 30, 2016
I was very pleased with my appointment. Dr. Wilken took time to explain the results of my exam, and it resulted in getting eye glasses for driving and eventually I will be getting some glasses for my computer at work.
Nov 8, 2016
What an amazing team of professionals to work with. I highly recommend this practice for all your vision needs.
Nov 2, 2016
Great staff! Very friendly!
Oct 28, 2016
I was very pleased with the whole treatment at Wilken Family Eye Care. From the front office staff, assistants, Dr. Wilken and check out staff, they were all wonderful with my 5 year old daughter. She can be very opinionated and the staff did wonderfully to make her feel comfortable and to cooperate while doing the eye exams. If my daughter is happy, then I'm happy.
Oct 19, 2016
I needed a last minute appointment and they squeezed me in; it was painless and everyone seemed happy to help!
Oct 19, 2016
Introduced by a friend to Wilken Family Eye Care for my daughter's first checkup since she failed her vision test at school. Everyone at Wilken Family Eye care was nice, patient and helpful. Especially it was not an easy job to work with my 5 years old daughter. And Dr. Bret Wilken was very professional and experienced in giving explanation and suggestions. We felt we've been treated like a family. Thank you all for everything...
Oct 9, 2016
they take very good care of you the staff are the best
Oct 7, 2016
Always happy with my exams! My family has been coming here since they opened.
Oct 3, 2016
Great experience as usual.
Sep 28, 2016
Great experience as usual.
Sep 28, 2016
Everybody at Wilken Family Eye Care are AWESOME! My family and I have been serviced by Drs. Wilken and their terrific staff for years. We will continue to see them for years to come! I highly recommend them to everyone -- especially those who care about their eye sight.
Sep 23, 2016
Excellent care & very friendly knowledgeable staff!
Sep 14, 2016
Friendly and professional...thank you!
Sep 14, 2016
I felt that Wilken family eyecare were very efficient and thorough with my eye exam. I would recommend them to anyone.
Sep 12, 2016
As the title indicates, my rambunctious 70 lb dog and I were playing and her head struck me forcefully in the eye. I called Wilken Eye Care and was told to come in and they would fit me in. Within the hour I had been seen, cared for, and on my way home. From the initial phone call, to the visit, to the treatment, I was treated with courtesy and empathy.
Sep 7, 2016
You guys have a very professional office!
Sep 2, 2016
Amazing staff here; they even kept an eye on my newborn while I went through my eye tests! Very attentive; all around great eye care team. I felt very comfortable and confident in the Doctor and I love the new technology they have where they don't have to dilate your eyes and leave you blurry and light sensitive for 4 hours!! They can now "digitally map" your eye.
Aug 31, 2016
Excellent reception, service and knowledge.
Aug 29, 2016
Greatly appreciate Dr. Wilken's thorough and honest assessment and advice
Aug 29, 2016
The staff was amazing!!! Helping, informative, and friendly!
Aug 26, 2016
Excellent reception, service and knowledge.
Aug 26, 2016
Easy appointment process, in and out fast plus great advice every time. I showed up an hour early by accident and appointment went on without a hitch. Feel comfortable and confident of all advice provided and skills for in all employees, not just the doctors.
Aug 19, 2016
A friend recommended Dr Wilkins and I couldn't be more pleased and amazed that they are as good as she said. Friendly, efficient, and reasonably priced.
Aug 19, 2016
Dr Stephanie and staff are very friendly and competent.
Aug 18, 2016
Excellent service and care. Had to bring my toddler this time and they were so awesome with him. Have been coming here for years and even drove back here after we moved an hour away because they are honest, trustworthy and great eye docs.
Aug 17, 2016
I absolutely love both Dr. Bret and Dr. Stephanie. They call their practice "family" eye care and they truly make you feel like family. Their staff is professional and kind. My husband and I have been patients for years, but our elementary aged child recently got her first pair of eyeglasses. They made, what could possibly be a scary and upsetting situation for a small child, very relaxing and reassuring. She is excited about her glasses.
Aug 14, 2016
I absolutely love both Dr. Bret and Dr. Stephanie. They call their practice "family" eye care and they truly make you feel like family. Their staff is professional and kind. My husband and I have been patients for years, but our elementary aged child recently got her first pair of eyeglasses. They made, what could possibly be a scary and upsetting situation for a small child, very relaxing and reassuring. She is excited about her glasses.
Aug 14, 2016
This was my 3rd eye exam at Wilken Eye Center and I will be back for any more. The staff is friendly and very helpful. I've met with both doctors and feel they are both extremely professional and knowledgable.
Aug 6, 2016
Great service and nice atmosphere!
Aug 4, 2016
Dr. Stephanie and the entire office team are fabulous to work with. Very helpful and friendly.
Aug 2, 2016
Always a very pleasant experience
Jul 30, 2016
Courteous and professional staff. Thorough eye exam with explanation and time for questions. I never feel rushed!
Jul 30, 2016
All of the staff were kind and friendly and personable! My first visit there and I felt very welcome! There's even a play room for the kids, how COOL!
Jul 21, 2016
You and your whole staff are highly efficient, personable and cordial.
Jul 15, 2016
I was very happy with the service and expertise. Dr. Wilken and staff were very knowledgeable & professional.
Jul 13, 2016
Always very professional and personable. I look forward to my visit, which is hard to say about many medical professionals.
Jul 13, 2016
My first visit was for a contact fitting, and the doctor got it right the first time. He also recommended a new brand of contacts that are much more comfortable. The staff was very friendly and professional.
Jul 7, 2016
Love both Dr. Brett and Dr. Stephanie. They are always so helpful and considerate. Staff is great too! My family has used Wilken Family Eye Care for years!
Jul 2, 2016
Wilken Family Eye Care is an amazing place for the care of your eyes. I have been a patient of both doctors for over 5 years and always leave assured that the health of my eyes is their first priority. The support staff is just as equally caring and extremely professional. I consider myself blessed and call them my eye care family! I have known Racheal the longest and she has consistently always provided top care. Gillen does an amazing job of taking care of insurance as well as David making sure I have the latest eyeglasses. Thank you Wilken Eye Care!!!
Jun 30, 2016
Excellent & thorough service. I would definitely recommend Wilken Family Eye Care.
Jun 30, 2016
The entire staff at Wilken Family Eye Care were very professional, friendly and helpful. They provided excellent care for both myself and my husband. We feel very lucky to have found them.
Jun 29, 2016
Great atmosphere, staff are very attentive and helpful and the doctors are very knowledgeable. I have been going here for several years and have always been very confident in the doctors and happy with my decision to have chosen them.
Jun 24, 2016
Wilken Family Eye Care personnel have always been friendly and courteous. I have been going to Wilken Eye Care for many years and have never had a bad experience. I would highly recommend anyone looking for a new Eye care professional to give Wilken’s a call and see why they are above the rest.
Jun 23, 2016
6-year old Hazel was treated as a perfect patient. Everything was explained to her in terms she could understand. It was a great experience.
Jun 22, 2016
Very Professional and very warm and friendly office. Was very please how my appointment went
Jun 17, 2016
Dr. WIlken is always honest and straight forward. I appreciate that! Everyone at the office was very professional.
Jun 15, 2016
They were nice and helpful from the moment I arrived for my appontment. Doctor Wilken was professional and very knowledible about anything I needed to know about when I asked.
Jun 15, 2016
Excellent doctor and nurse. They were very helpful and courteous. I didn't feel overwhelmed and they were patient with my questions.
May 20, 2016
Great experience - Professionalism at its best
May 16, 2016
Great experience - Professionalism at its best
May 16, 2016
My experience was very informative and very professionally handled
May 6, 2016
I was very pleased with the service and how they took the time to answer my questions.
May 2, 2016
We love Wilkens Eye Care! Superior customer service....they treat you like family and genuinely care. My family would never go anywhere else! We are so glad they are here for us.
May 1, 2016
Outstanding experience again and again! Wilken eye doctors are the best! Prompt care with excellent results!
Apr 30, 2016
Very professional and friendly team at Wilken Family Eye Care. I would highly recommend Wilken Family Eye Care.
Apr 28, 2016
The staff is friendly and kind. I filled out my paperwork and was taken right into my appointment. The Dr. took his time and answered all my questions. I was given medicine and I'm getting better!
Apr 25, 2016
Great visit as always. Dr. Brett and the staff had all three of our family members checked up and fitted in less than an hour. Get place to take care of your eyes. Big thanks to Angie who has helped my son go from a "No glasses! Ever!!" mentality to loving his eye visits in the space of just a couple of years. :)
Apr 25, 2016
This was my first visit with this location. I will definitely be back. Dr. Wilkien made me feel comfortable. The appointment was quick and painless. Angie the Optician was very sweet and helpful. The office was CLEAN and very welcoming!
Apr 14, 2016
professional doctor and staff and really listened to my questions and needs
Apr 11, 2016
Dr. Wilkin and her staff rock!
Apr 11, 2016
I enjoy the personal attention and sincere desire to do the best job possible for maintaining the good health of my eyes. Very professional, courteous, and attentive.
Apr 11, 2016
I started going to this offfice when we lived in Coppell. We moved to McKinney several years ago. I still come see the Drs. because I am treated so well and have complete trust in both of the Drs. Wilken. Love your office staff too. Great experience, as usual!
Apr 9, 2016
So nice and the patience for my questions was excellent. I really appreciated everyone's time. I look forward to seeing better!!! Thank you.
Apr 3, 2016
Caring people plus no wait time - can't beat that!
Mar 31, 2016
Everyone is great. I don't feel rushed. I feel everyone listens to me as well
Mar 28, 2016
Very approachable, knowledgable and friendly!
Mar 24, 2016
very impressed, love the attention to detail, customer service was fantastic, I showed up a few minutes later than "early" but was seen on time. Any wait I had was measured in seconds, not minutes. Love this place, my new eyeball care home!
Mar 22, 2016
Have already referred my daughter and son-in-law, Caroline and Mickey Vassey. You all ROCK.....
Mar 21, 2016
I hate to be ugly but I was dreading my appointment because I would have to deal with Carla! But Rachel is a great change!!
Mar 18, 2016
Just continue giving your patients the great service you do today.
Mar 10, 2016
Awesome doctor and staff! Thanks for a great initial first experience!
Mar 3, 2016
Staff is always very friendly and informative on insurance options and how to get the most out of the coverage. Also, I believe I've been provided with rebates for contact lenses every year...who doesn't like to save a little money? Never a long wait, always am able to see doctor at my scheduled appointment time.
Feb 29, 2016
Me and my wife have been coming to Dr. Bret for a few years now. We have always been taken care of. Please continue to provide this same service to all your patients in the years to come and your practice will do well. Your staff is courteous and smiling.
Feb 22, 2016
Always a great experience here. Great job by all! Thanks
Feb 22, 2016
This was my son's first time getting an exam and I was very happy with the service. Everyone we met with was so nice and made us feel very comfortable. The examination was very thorough and detailed. I was very happy with the examination and overall appointment.
Feb 21, 2016
Professional and Caring individuals who made our move to Texas easier. Scheduling an appointment was easy and there was no significant wait time.
Feb 21, 2016
I really enjoyed my visit great great great staff
Feb 21, 2016
Dr. Wilken made me feel very comfortable. He was honest and didn't try to sell me anything I didn't need.
Feb 18, 2016
Very nice place. The employees are very nice and knowledgeable.
Feb 12, 2016
My wife and I have been doing business with the same eye care practice in Lees Summit, MO for years and moved to TX just about a year ago. We currently live in Coppell and after great reviews from fellow Coppellians we decided to make Wilken our new eye care. It was great to feel at home & welcome to Wilken. Thanks for a great experience.
Feb 12, 2016
Thanks for all the help and laughs!
Feb 9, 2016
Great service professional -
Feb 8, 2016
You keep emailing the wrong email address for your patient Shuchandra - please refer to patient for correct contact details.
Feb 8, 2016
This is my first experience at Wilken Family Eye Care. I must say Dr. Stephanie Wilken is one of the best optometrists I've known. Professional, kind, accurate. The staff is also super helpful. Great experience overall! I am recommending everyone I know to come here.
Feb 3, 2016
I had an excellent visit!
Feb 1, 2016
great customer service, felt so comfortable and all my questions were answered.
Jan 30, 2016
The staff is friendly from the first person you meet to the doctors! People don't care how much you know until they know how much you care and you will feel cared for here! The equipment is state of the art and what an awesome optical shop selection! Top of the line eye care!
Jan 25, 2016
I was very pleased with the services offered at Wilken Family Eye Care. From calling to setup an appoitment to getting several thorough screenings. 5 stars!
Jan 15, 2016
I really appreciated that they could work me in as is was they last day of the year and I had an eye infection that needed to be addressed.
Jan 12, 2016
I'm always satisfied with my visit. I really like the wait list opportunity.
Jan 8, 2016
Thank you for your kind, courteous and professional service.
Jan 3, 2016
Trusting you enough to examine my daughter is excellent rating results in my book! Love you guys!
Jan 1, 2016
State of the art equipment.
Jan 1, 2016
Thanks for getting me in so quickly and for the great service and treatment!
Dec 24, 2015
Great service answers all your questions
Dec 22, 2015
I love seeing you guys for my vision needs. Thanks for professional treatment!
Dec 21, 2015
Great group of people. Enjoy stopping by and having my eyes checked.
Dec 20, 2015
The staff is friendly and knowledgable. They are respectful of my time.
Dec 19, 2015
Loved the doctor! She was so personable while also taking care of business.
Dec 17, 2015
I enjoyed visiting the Wilken Family Eye Care. I've never waited for a long time to see my doctor and they really did what it was needed to be done. Thank you so much. Andrea was a wonderful staff, she really tried to help to take care of the paperwork for me, so I don't need to deal with it as much.
Dec 14, 2015
No wait time! In and out with lots of attention! Thank you!
Dec 13, 2015
we appreciate the excellent care we get from you
Dec 7, 2015
I love coming to Wilken Family Eye Care. Everyone is always friendly and helpful!
Dec 6, 2015
Everyone in the office was very friendly as always. Dr Bret took the time to fully discuss and address my concerns.
Dec 4, 2015
Outstanding service every time! Love coming here! Doctors are great and team members too! Angie is my favorite person to work with picking new glasses. Trust her recommendations: I always get compliments on glasses she helped me with :-)!!!
Nov 28, 2015
Everyone is so nice and made me feel really comfort
Nov 23, 2015
A little more variety in kids glasses please.
Nov 20, 2015
Angie and David were both very knowledgeable and helpful in placing orders for my prescriptions. You entire staff is always very welcoming and helpful anytime I have come in. Thank you.
Nov 20, 2015
Very friendly staff and helpful with choosing frames.
Nov 19, 2015
Very unhappy with the long wait, I requested my doctor to be Mr.Wilkens and that didn't happen. Scheduled showed me with Mrs. Wilkins . So, I decided to leave and not come back. Very sad!
Nov 13, 2015
Excellent treatment. Told me things I did not know.
Nov 13, 2015
The staff was friendly, especially the lady who helped us order our glasses. She goes out of her way to make the kids smile!
Oct 31, 2015
Both Bret and Stephanie are simply awesome!!! Friendly, professional and fun. Beautiful location with the most up-to-date equipment and technique. Staff is super friendly and helpful. I'll continue trusting both Drs. Wilken for many years to come. Great job!!
Oct 25, 2015
Love you guys! Recommend you to all our neighbors :)
Oct 23, 2015
Wonderful staff; excellent doctor;very through and understandable. Truly cares about the patient.
Oct 22, 2015
This is a great staff! Makes me feel so welcome and taken care of.
Oct 20, 2015
Everyone is so nice and professional makes choosing glasses simple fast and very informative. Thanks for a wonderful exp
Oct 11, 2015
i would recommend my friends & family come to your place of business for help with their eyesight. My husband had a problem with his lense falling out & you got him in very quickly. Thank you for your help & support.
Oct 8, 2015
I broke my glasses and they got me in right away
Oct 8, 2015
Everyone expressed genuine concern and provided great care, from the front desk to the back offices. You all understand service with a smile and working by the golden rule!!!!
Oct 8, 2015
I couldn't ask for better service.
Oct 3, 2015
Everyone is super friendly and helpful! I'm so glad my friend referred me to the Wilkins!
Oct 1, 2015
Always a pleasure going to your office. Appreciate you all!
Sep 28, 2015
Very courteous staff and excellent knowledgeable doctor. Felt very comfortable and after a few days started seeing improvement in my eyes.
Sep 24, 2015
Dr. Wilken and her office staff rock!
Sep 13, 2015
The whole staff is friendly and the doctor himself is extremely thorough and explains everything!!!! We love it here!!!!
Sep 12, 2015
The staff is very professional and solve all your questions. I highly recommend Wilken Family eye care docs.
Sep 7, 2015
Loved Dr. Stephanie and Rachel... So personalable and sweet..
Sep 3, 2015
I highly appreciate the warm and friendly staff and doctor. They are professional and very good at what they do. They do accommodate special requests when needed. I have learned so much about my eyes and its reaction to certain medications as well as the problems when I leave my contacts in too long.
Aug 31, 2015
Office staff is always great. A last minute appointment. Had to see Brett instead of Stephanie, who I usually see, no biggie, I like him too!
Aug 31, 2015
I wish your glasses were not SO expensive!
Aug 30, 2015
Dr and staff were extremely polite and friendly. Dr. Wilken was very patient with my 5 year old and made him feel comfortable. Thank you everyone!
Aug 28, 2015
Great service! Great People! I've already referred a couple of people who love it as well!
Aug 24, 2015
The exam was very thorough and the care was professional. Every one is very friendly.
Aug 23, 2015
I've been in 3 times I think and each time had a very short wait time. Each time I felt I was listened to was happy with the explanation that I received to my questions.
Aug 18, 2015
I have been using Wilken Family Eye Care for several years now and have always received excellent service. Even though I have moved farther away from their office I will continue to go to them rather than switch doctors.
Aug 17, 2015
Always friendly, on time, and thorough!!
Jul 30, 2015
Both doctors are very friendly, experienced, and very willing to spend as much time as needed to answer all questions. The office is also run very well, and appointments are on time.
Jul 23, 2015
I must say I was more pleased with the service I received this time around. I almost didn't come back after the service I received the year before. I was not pleased at all, but I thought I would give Wilkens another try. When my son and I were there a year ago, we were seen by an elderly lady who did my sons eye test and she reprimanded me. I was really upset about it. But i let it go because I didn't want to go off on her. My suggestion please make sure that when the Wilkens are not in town please have staff there who are respectiful.
Jul 20, 2015
Thank you for your professional service
Jul 20, 2015
All of the folks there have been extremely helpful and nice.
Jul 20, 2015
Very happy that you got me in immediately. I will continue to use your services. Thank you so much!
Jul 18, 2015
As always, it is a pleasure having my eyes examed at your fascility and visiting with you all.
Jul 17, 2015
I just like the way everyone conducts themselves. I think it's amazing to have a husband and wife team. Both doctors have helped me so much. I greatly appreciate it.
Jul 13, 2015
Thanks for seeing me on such short notice with pain in right eye.
Jul 10, 2015
Dr. Stephanie Wilken is such a nice doctor and is very knowledgeable. We are very happy with her.
Jul 9, 2015
I found Dr. Stephanie very pleasant and thorough with the exam. I was really happy with the visit.
Jul 6, 2015
I really liked and appreciate the no rush service. I feel like this is the place for my whole family and friends.
Jul 2, 2015
Great service, great selection of frames.
Jun 30, 2015
Stephanie is super friendly and listened to my needs. Much different than other experiences I've had with eye doctors. I've already referred one person. Great experience!
Jun 26, 2015
So professional, yet friendly. Very thorough and the staff made you feel comfortable. Highly recommend to others!
Jun 22, 2015
First class service from the beginning and all the way through until the end.
Jun 22, 2015
Friendly, courteous and a pleasure.
Jun 21, 2015
Very professional people here and evaluated my eyes effectively
Jun 21, 2015
Very friendly and very professional office
Jun 20, 2015
Dr. Royal is kind and clearly explains test results. She patiently answered my questions and I look forward to seeing her again. Angie will recommend the best frame for the customers face profile. She's personable and must be an excellent addition to your staff. These professionals are the reason I have no reservations about returning or referring others to Wilken Family Eye Care.
Jun 16, 2015
I would have liked her to go up on my prescription . I might need to go to a opthamologist .also, I would have liked to continue the drops other eye Dr gave me for conjunctivitis .
Jun 12, 2015
Both doctors are brillant and nice. The staff is friendly and efficient. The cost for products & services are quite fair.
Jun 11, 2015
Doctors are knowledgeable and kind. The staff is friendly and efficient. Cost is competitive and fair.
Jun 11, 2015
Great service! I highly r
Jun 11, 2015
Extremely nice office and staff. Very efficient and willing to help. Excellent care.
Jun 9, 2015
The experience was good. The lady called me the next day, which was confusing since I wasn't supposed to receive a call until a week after my contact appointment. Also, Dr. Wilken seemed knowledgable enough.
Jun 5, 2015
The staff was extremely helpful in getting me in to an early appointment and I felt Dr. Wilken really took time to not only provide great care but also the education on eyecare and options for the future. Great Experience. Justin
Jun 5, 2015
The eye exam portion was both thorough and informative. One of the best experiences that I've had for an eye exam. When it came for lenses and frames, I felt like I was being sold more than I either wanted or needed. Once the person realized that I was looking for basic reading glasses, her attitude turned from being enthusiastic and helpful to being annoyed that she had to help me. It was an uncomfortable situation.
Jun 5, 2015
Really appreciate the office working me into the schedule at late notice.
Jun 2, 2015
Great prompt service, we will definitely recommend and probably be back - we just moved to Highland Village so if you guys have an office in that area, that would be most convenient going forward. Let me know.
Jun 1, 2015
Outstanding service, the staff is amazing and the doctor took all time needed to explain my questions.
May 31, 2015
Friendly accommodating office staff. Dr. Wilken was thorough and explained every test to me and what he was looking for.
May 26, 2015
A great office, works well with kids
May 25, 2015
Everybody extremely friendly and helpful!
May 21, 2015
Better eye glass selection, didn't find any that I liked. Dr. S. Wilken was very nice and took her time. I will return!
May 17, 2015
Dr. Stephanie was excellent and her staff were very accommodating too. My wife and I loved her sense of humor and professional manner. Thank you Wilken Family Eye Care.
May 14, 2015
Dr Wilken offers very thorough explanation on everything
May 7, 2015
I have always enjoyed Dr, Wilken. He is very friendly and makes people feel comfortable.
Apr 30, 2015
I have taken my girls and myself there since 2004.
Apr 30, 2015
Thank you for a great experience from the moment I walk in the door. EVERYONE is friendly and does a fantastic job of customer service.
Apr 28, 2015
Love doctors and the entire staff! Wouldn't want to go anywhere else for my eye care needs!
Apr 27, 2015
The staff is extremely nice, friendly and knowledgable. From the moment you walk in until you walk out you get excellent service. Dr. Bret Wilken spends a great deal of time to ensure you understand everything.
Apr 27, 2015
Very friendly. Great services
Apr 26, 2015
Love the doctor. Love Angie! In the immortal words of Arnold, "I'll be Bach!" -Cory
Apr 20, 2015
Everyone was very professional and friendly. Appreciate all the time spent with me to get the correct RX
Apr 19, 2015
Referred Andrea Garcia last night! Hope she makes it in!
Apr 17, 2015
She gets to know you and makes you feel very comfortable. She keeps you informed on any changes going on with your eyes.
Apr 16, 2015
The wait to see Dr. Wilken took a little longer than expected but she was wonderful and very thorough with my exam and analysis. Being my first time having to pick out glasses, David was very patient and honest with his view points on style and comfort and how I felt with my final choice of eyewear.
Apr 16, 2015
Dr. Bret always takes the time to show me what's going on inside my eyes. He is never in a hurry and is genuinely concerned that I understand the details in layman's terms. My family has been patients since they opened.
Apr 6, 2015
The staff and overall experience was great! Very warm environment!
Apr 2, 2015
Found answer to a question is had about my eyes for years. I'll be back!
Mar 29, 2015
I just recommended you to a friend today.
Mar 28, 2015
Everyone was so helpful and understanding.
Mar 26, 2015
We are recommend you guys to everyone!
Mar 22, 2015
Dr. Wilken and his staff were courteous and professional. Dr. Wilken took the time to answer my questions and went beyond a typical eye exam.
Mar 20, 2015
Dr. Wilken is great. I will definitely come back to this office.
Mar 16, 2015
Wilken Family Eye Care is first class! The entire process from beginning to end was a breeze. Honesty and integrity are evident in this family business.
Mar 15, 2015
Very professional and friendly!
Mar 10, 2015
Thanks for always being in a great mood when I'm in your office. :) This is why I've been a returning client for the past five years.
Mar 8, 2015
I appreciate Dr. Wilken's time spent to answer questions, explain various conditions and solutions as well as understanding my personal needs. Always a pleasure to come for my annual exam!
Mar 7, 2015
I appreciate the human touch. As usual, I will see you in my next appointment. Thank you all, everybody did provided excellent service.
Mar 5, 2015
My price was double from last time going through your girl attendant. I really didnt appreciate that. The guy last time really took an extra step to help me.
Feb 19, 2015
Wish you took our insurance, but you gave me a discount on my glasses, so I really appreciated that!
Feb 19, 2015
All of the staff, especially the doctors, were very friendly. The doctor I saw was very good at what she does and and helped with my eyesight a lot despite have cataracts in both eyes. They even provided free coffee (that was actually good, surprisingly) and snacks for waiting customers. The nice lady that helped us with our final lens options and payment was very good at her job and pleasant to do business with. I would give this place a 10/10 but I did find the frame options a little on the lacking side. I've been in many places that easily have twice the selection. That being said I would gladly give up the selection size for the competence shown at this business.
Feb 12, 2015
They are very thorough and helpful.
Feb 8, 2015
great visit. short wait time to be seen, learned about the overall health of my eye. very friendly staff, feel at home.
Feb 5, 2015
Really appreciated you fitting me in for an appointment without much notice so I could use up my FSA.
Feb 4, 2015
I only chose 9 on the satisfaction because I haven't ordered my new glasses yet (for insurance reasons). Love Dr. Stephanie!!
Feb 3, 2015
Excellent service and friendly staff!!!
Jan 26, 2015
Very happy with my visit to Wilkin Eye Care. Everyone is always friendly and helpful. I am very comfortable when I visit. Looking forward to my new glasses too!
Jan 26, 2015
Loved the building and how clean it was. Everyone was very professional.
Jan 25, 2015
I have referred friends to Wilken in the past.
Jan 19, 2015
I love the Wilkens family and the staff. Great customer service!
Jan 17, 2015
Everyone that I came into contact with greeted me with a smile on their face! I received fantastic care while I was there!
Jan 11, 2015
My husband and I are happy with our visit to Dr. Wilken. He is very nice and explained things well. We are glad we found a good eye doctor in the area.
Jan 8, 2015
Dr. Wilkins was Awesome! He answered all my questions and explained each test/results. Will be back for sure! Loved the staff, especially the lady, who fit us for glasses. I forgot her name but my daughter and I loved her and had a great time!
Jan 5, 2015
Love You All. Great Service. Felt Like I Was Visiting Family. You All Took Time To Get To Know Me, My Needs And Made It Happen. Thank You, Happy New Year.
Jan 3, 2015
I was very impressed with the level of professionalism as well as their patience for my newbie questions and concerns. I left feeling cared for and all of my issues were addressed. They also file insurance for me.
Jan 2, 2015
Pleasant visit! Thank you!
Jan 1, 2015
Wonderful first time visit. Dr. Wilken provided good information on the impact of diabetes and my eye health. A confident, assuring and friendly style of health care.
Dec 25, 2014
The atmosphere was awesome and very friendly. I was very impressed with everyone from the receptionist to the doctor and the vendors. all in all a great experience.
Dec 24, 2014
Staff is very personable.
Dec 18, 2014
My first time visit with Dr.Wilken and her associates went really well, they were friendly, professional and informative. I will return again next year.
Dec 18, 2014
Great Customer Service, friendly staff
Dec 15, 2014
Dr. Wilkens took the time to explain everything about my vision to me. He very patiently worked with me to come up with the best solution for my specific vision needs.
Dec 14, 2014
Everyone was very friendly and provided outstanding service. I have already recommended your office to several co-workers.
Dec 13, 2014
Everyone in the office including Dr. Brett is so kind and helpful.
Dec 13, 2014
I went in with a few questions about bi-focal contacts and walked out with a sample pair. Now I can't live without them!
Dec 13, 2014
Everyone was very nice & knowledgeable, but it was frustrating that after being called back to the room, I had to wait for 30minutes to see the specialist.
Dec 5, 2014
Was able to see me the same morning I called with a severe eye infection. I would have been disappointed and would gave gone else where if I was not seen.
Dec 1, 2014
already have recommended y'all to my in-laws who relocated here from college station
Nov 30, 2014
Friendly, kind, knowledgeable. Both doctors are beyond excellent. Rachael is so friendly, efficient and just plain nice. A great person to start ones visit.
Nov 27, 2014
I just found out you will no longer accept our insurance. I'm a little unhappy with that since we just moved to the area and established our eye care needs there.
Nov 23, 2014
Dr. Stephanie is a great. Staff is very friendly.
Nov 21, 2014
I really enjoyed my experience at your offices. It was convenient to my work and the staff was very nice. If my family lived closer I woulh recommend you guys. David was especially great to work with.
Nov 20, 2014
Dr. Stephanie Wilkin provides a great service and is thorough - from the welcome to our practice all the way through ordering of glasses or contacts, the staff is friendly and pays attention to the details!
Nov 20, 2014
All staff are friendly and professional. Atmosphere is attractive and
Nov 20, 2014
Everything about my visit to Wilken Family Eye Care was exceptional. I appreciate the friendliness of the staff and the professionalism of each person who took care of me. Dr Stephanie was great in performing my eye exam and was willing to take time to answer the questions I had. Ordering new glasses and frames was an easy process.
Nov 10, 2014
Since I have been a client of Wilken I have ALWAYS recommended Wilken. Best service EVER!!! Dr. Steph and Dr. Bret are phenomenal in their ability to assess and contribute to resultions to resolve issues with their clients. Praise is an understatement of their abilities.
Nov 10, 2014
Everyone was friendly, quick and easy to check in, doctor was easy to talk to and explained what we were looking at
Oct 27, 2014
Great job! The reviews I read prior to my appointment were true! Nice and friendly staff and nice facility!
Oct 27, 2014
Stephanie really listened to me about my struggle with reading and gave me different options to try - so far the monovision is working very well
Oct 26, 2014
Disappointed that my insurance is being dropped & I will no longer be able to come here.
Oct 26, 2014
Always friendly and welcoming. Already referred two friends!
Oct 19, 2014
Dr. Wilken was great and spent a lot of time discussing eye health with me and answering my questions. The optician was also very friendly and helpful.
Oct 18, 2014
I appreciate staff working me in when I had no appointment. Great doctor. I will be back.
Oct 17, 2014
It would be nice to have a little more selection of frames of eye glasses and Wi-Fi internet connection.
Oct 17, 2014
Friendly staff. Pleasant and informative interaction w Dr.
Oct 11, 2014
I was very pleased with the quality of care provided, the ease in which it was to get to you office and overall professionalism.
Oct 6, 2014
I was impressed with Dr. Wilkin and his staff. They were thorough, knowledgeable and gave me undivided attention and time.
Sep 28, 2014
It is my pleasure to introduce my eye Dr. to friends and family.
Sep 28, 2014
Great experience. Doctors are personable and very good at giving you options without pushing more than you need.
Sep 27, 2014
Great service, as usual!
Sep 25, 2014
The Dr was delightful. The man who assisted me with the purchase of my glasses was very helpful with insurance etc.
Sep 25, 2014
THank you for accommodating my last minute request for an appointment as I was having an allergic reaction in my eyes.
Sep 15, 2014
Dr. Wilken's and his staff are both friendly and professional. I have already recommended them to several family members and friends.
Sep 15, 2014
Customer service is great and I always feel taken care of when I leave my appointments.
Sep 15, 2014
I always feel well cared for by Drs. Wilken.
Sep 14, 2014
I ALWAYS feel comfortable and get fantastic service from everyone at your office.!
Sep 5, 2014
When it comes to the patient experience your office has raised the bar for us. I love that from the receptionists to the doctors your service & care is exceptional. Both Dr. Wilken's take the time to fully inform & educate us throughout the examination and it never feels rushed - even when you have squeezed us in between appointments. You guys rock!
Sep 1, 2014
I was happy with the professionalism and courtesy of the staff.
Aug 25, 2014
The front desk lady was nice to me thanks ,
Aug 18, 2014
You will love the staff and especially the eye doctors! They care about us clients and it shows in they way they talk to us and treat us.
Aug 12, 2014
The secretary was butting into my mom and i's conversation and telling me to complain to HR since they don't cover my contacts. My my mom works in anHR department, and told her that isn't necessary to complain, but she continued to argue with my mother. It ended what I thought would be a wonderful experience.
Aug 11, 2014
Both Doctors are great and so is the staff!
Aug 10, 2014
Well done! On time, friendly, informative, professional.
Aug 5, 2014
Ereyone was so helpful and friendly. Beautiful facility and professional yet relaxed atmosphere. Thank you for caring.
Aug 4, 2014
I was very afraid that I had a serious eye problem, and grateful that Dr Wilken was able to see me immediately and calm my fears.
Aug 3, 2014
Great! Especially with respect to selection of eyewear (my least favorite thing to do on the planet). Happy customer here.
Jul 29, 2014
I usually go to Dr. Stephanie...she is so warm and friendly she makes you feel like she has known you forever...the whole staff is always very accomadating and very professional..Dr is always very patient and answers any questions that you might have..
Jul 21, 2014
Office is clean and up to date. Frames selection is alright. Overall pleasant experience.
Jul 21, 2014
The only issue is that Joann is not my name. It is Joanne. Thanks! I appreciated the detailed information on glaucoma from the doctor and the insurance check made by the staff. Very thorough, kind and helpful!
Jul 20, 2014
I appreciate your help in working with me and finding a suitable solution while I re-instate my vision insurance.
Jul 14, 2014
Everyone was extremely friendly and helpful.
Jul 13, 2014
I thought the doctor was through, however I didn't like feeling reprimanded because my child had not seen the eye doctor in awhile. Nevertheless thanks for your service.
Jul 13, 2014
Because this was our twelve year old son's first visit to the eye doctor, he was a little nervous. As soon as Dr. Wilken walked through the door, she immediately made him feel at ease. She has a wonderful ability to explain everything that she is doing both professionally and combined with a great sense of humor. I appreciated was that she was conservative about my son's slight astigmatism. She said that he was on the cusp of needing glasses, but if he were her son, she would wait. That's what we decided to do. Not only will we continue to go to Wilken's Family Eye Care for our son, but my husband is also a patient, and I will be making my appointment there, too. Thanks!!
Jul 13, 2014
Impressed that both Dr. Wilkins and David (Optician) took a LOT of time to work with me regardign my questions around free-form lenses - at 6:00 PM before a holiday weekend no less.
Jul 7, 2014
Love coming over and catching up with Stephanie! Kid stories are the best!
Jul 6, 2014
Everyone was very friendly and professional. I was offered some solutions for my eye questions/problems that seem to be more effective for my needs.
Jul 2, 2014
The doctor was detailed, and well explained every questions I asked. He was friendly, and easy to talk to. Switching contact lense for my problem as eye opener for me, as I didn't know it could be done. I'm now waiting for a new contact lense, and looking forward for trying them!
Jun 30, 2014
No other eye care places for me. You all are the best and always very friendly.
Jun 30, 2014
Doctors are great. Front desk staff could be friendlier.
Jun 29, 2014
As usual, Stephanie is awesome!
Jun 27, 2014
I loved how quickly I was in and out
Jun 27, 2014
Excellent visit! Thankful they took me in between appointments. A lot was explained to me by the Dr. re: my problem.
Jun 24, 2014
Staff is friendly and courteous.l am happy With the care doctor provided.
Jun 23, 2014
Everyone that work there is great sweet people love going there.
Jun 23, 2014
It was an enjoyable visit. The Ladies at the front desk are very nice and easy to talk to. Thanks
Jun 16, 2014
All the staff members at Wilken's are extremely pleasant and efficient. I like the fact that they have the latest technology and that Bret Wilken takes the time to explain what he is doing. A great all around experience.
Jun 12, 2014
We waited for more than 1 hour to see the doctor. Others who came in after with appts after ours were seen prior to Domininc. That is pretty sad. Staff is always nice, but my time is valuable and it was not respected. The negative in this situation outweighs the positive.
Jun 11, 2014
state of the art technology available , nice selection of frames, friendly staff
Jun 9, 2014
As always, the appointment was timely, detailed and very detailed.
Jun 8, 2014
Everything was well handled.
Jun 8, 2014
Both Bret & Stephanie provide wonderful eye care for my wife, my two kids and myself. Great family practice!
Jun 2, 2014
The Very Best - both doctors, service, selection, staff!
Jun 2, 2014
We do not have any issue with the Doctors. The front desk girls are very rude and un professional. I do not recommend for anyone.
Jun 1, 2014
Excellent everything. Doctors, staff, selection of eyewear and contact lenses, appointment availability. If I've left anything off, then know that it's the best.
Jun 1, 2014
Everyone from the front desk to all behind the scenes is wonderful!
Jun 1, 2014
Dr. Wilken is a good man in many ways, and I liked him at once.
May 31, 2014
all at the eye practice are very efficient, kind and serviceable. Thank you all so kidly.
May 29, 2014
I had a little difficulty in making an appointment via email. Dr. Wilkin really knows his profession and David Hilario was very helpful in discussing frame options.
May 25, 2014
Both doctors are very good. I have always seen Mr Doctor Wilken and this time saw Mrs Dr Wilken. I was just as satisfied with her manner and time spent. She took the time to answer my questions and explain things fully. I did have to wait a long time for my scheduled appointment. The receptionist Jillian was not very friendly in person or over the phone.
May 25, 2014
Very courteous staff!!!
May 24, 2014
I had a good appointment. Everyone was informative and helpful.
May 23, 2014
I trust the doctors and staff to take care of my and my family's vision needs.
May 19, 2014
Everyone was so helpful. Thank you!
May 18, 2014
In office early and was seen right away. Great office staff
May 12, 2014
Everything not only met my expecations, but exceeded them! Very warm, friendly, welcoming and peaceful atmosphere. I wouldn't change a thing, and I'll definitely be back.
May 12, 2014
We are very satisfied with Wilkens Family Eye Care!
May 11, 2014
Had a great first visit - thanks!
May 11, 2014
I was heading out of town so was squeezed in to see the doctor within 15 minutes of calling for an appointment!
May 10, 2014
Great visit all around. Very pleased with experience of working with all that I met.
May 9, 2014
Extremely satisfied with the service from all the people I worked with. Will return.
May 9, 2014
I've always had good visits. Everyone is friendly, knowledgeable and helpful.
May 6, 2014
I'm very allergic to penicillin yet Dr. Wilken prescribed Keflex for me. If not for vigilant pharmacist I would have taken it and ended up in the hospital or worse - I was told I should not ever take it again by my internal medicine MD after a prolonged bad reaction from taking amoxicillin in 1988.
May 5, 2014
I like Doc Stephanie approach, she is very patient, methodical in her thinking and pushes to get the best solution tailored to your medical needs.
May 4, 2014
Thanks for great service. Love the machine that allows you to look at the retina without drops! Great!!
May 4, 2014
The doctor spent a lot of time with me, making sure we had the correct prescription for my contacts. I am new to contacts, and he was very good at explaining everything to me. I never felt rushed at all! I also left the office knowing that we might need to make more adjustments and that I would be taken care of until we got the prescription correct. The customer service and bedside manner by this doctor was wonderful!
May 4, 2014
The doctor spent plenty of time with me to insure I was getting the correct contacts. I never felt rushed at all. And I left feeling that he truly cared and would be very helpful adjusting my contacts, no problem. He also spent alot of time explaining everything. I was very happy with the service!!
May 4, 2014
If you have few good frames with lower price to choose from it would be nice.
May 4, 2014
great job nice friendly staff
May 1, 2014
Nice setting, quick and friendly. Hope the glasses come in when expected.
Apr 28, 2014
I got too many reminders for my appt. I would have preferred I only one reminder.
Apr 28, 2014
Everyone was very friendly. Dr. Wilken was very through in my exam and took time to explain the results and answer all my questions.
Apr 27, 2014
Awesome staff, extermly knowledgable doctors. Highly recommend!
Apr 27, 2014
Everyone was professional, helpful and extremely friendly. I actually had fun on my visit. Plus I found another fellow Husker fan down here. Go Big Red!!!!
Apr 26, 2014
Friendly, professional, informative and efficient. Could't ask for more.
Apr 24, 2014
I remain, as always, perfectly satisfied.
Apr 24, 2014
Would like more time to ask questions.
Apr 20, 2014
I was very impressed with the office. The staff was nice and friendly. Dr. Bret was very very knowledgable and took the time to explain things to me. I would definitely recommend him to anyone looking for a professional, warm and inviting atmosphere!
Apr 20, 2014
Excellent selection, friendly staff. Keep up the good work.
Apr 19, 2014
Have been a customer for years and will continue to be for many more. Excellent place with good selection and service.
Apr 19, 2014
Overall I had a good experience. I liked that coffee was available. The staff was very helpful with my insurance. The doctor was kind and explained things well. I didn't have to wait long at all. I found glasses that I liked, but there could have been a few more styles.
Apr 8, 2014
I'm so glad that the blond lady who brings you back from the seating area has gotten friendly, much nicer experience than last time
Apr 7, 2014
Visit was awesome as always! Love the service and the willingness to go above and beyond. Very rare to find!
Apr 7, 2014
This was an emergency visit so I was appreciative of getting a last minute appt. I always enjoy my visits here. I feel like I am listened to and heard and I always feel appreciated for being a patient. I wouldn't hesitate to refer family and friends.
Apr 3, 2014
I was having issues with a newly developed allergy to my contacts which resulted in multiple visits to Wilken Family. Dct Stephanie was great at diagnosing my issue, explaining the problem and giving me options. I am happy again with contacts!
Apr 3, 2014
Best eye appointment I've had in years!
Apr 1, 2014
I thought the number of texts and email reminders were a little too much. I started getting texts and email reminders one week in advance.
Mar 30, 2014
Best eye doc visit ever! Dr Wilkins is very knowledgable and personable. He will be servicing my family from now on. Both my son and I had a great experience. They have a great team.
Mar 25, 2014
Overall great visit, doctor was very nice and patient. Very good with my daughter. I would refer this doctor to friends and family
Mar 24, 2014
I think phone voice skills could improve. When making an appointment. Seemed not interested in me. Nice but kind of robotic.
Mar 22, 2014
Very professional service.
Mar 21, 2014
Wish you took Davis vision.
Mar 20, 2014
Everyone here knows what they are doing and they all are very easy to work with and can easily explain what is happening with my eyes and how to make my vision better. Great job!
Mar 19, 2014
Doctor and back office staff are great! Very helpful and friendly. Front office staff was not very friendly on the phone at the time I scheduled my appointment, nor on the day of my actual visit.
Mar 17, 2014
Great overall experience
Mar 15, 2014
Excellent service, really like it the doctor was very helpful and explain everything about my eyes.
Mar 15, 2014
I enjoy the services provided my this facility. Thank you!
Mar 14, 2014
The office is very nice and welcoming. The doctor was great and really spent the time needed to help me find the correct prescription for my lenses. I would recommend them to anyone.
Mar 12, 2014
I had a great first visit. No changes should be made.
Mar 12, 2014
I have come to expect nothing less than a great experience. I consider Drs Stephanie and Brett as friends.
Mar 6, 2014
As always, excellent visit
Mar 6, 2014
Everything was excellent. My expectations were exceeded!
Feb 21, 2014
I always enjoy my visits- your front desk is fab and David is awesome!
Feb 20, 2014
As wonderful as my first visit. I already have my entire household coming to see Stephanie.
Feb 17, 2014
The staff was great, the young lady who helped us get our frames was fantastic.
Feb 11, 2014
Everything was fine, no suggestions.
Feb 9, 2014
Excellent customer service
Feb 7, 2014
Dr. Bret and Dr. Stephanie are awesome!!!
Feb 3, 2014
Things seem fine to me I am happy with your services.
Feb 3, 2014
It was somewhat difficult choosing frames with drops in my eyes. It does'nt seem ideal, although David was extremely helpful.
Feb 3, 2014
Dr. Stephanie made my transition from no vision problems to first time Rx readers very smooth and as enjoyable as being told you are getting old as that can be! (insert big smiley face here) I enjoyed the appointment very much. Since I'm very new to the glasses wearing community (and haven't picked frames yet) I don't have any suggestions at this time.
Feb 3, 2014
All good. Just very thankful you got me in while I was working in Coppell. Thanks!
Feb 2, 2014
Everything was great and the new digs are great, too!
Jan 31, 2014
Dr. Wilken was friendly and went above and beyond to explain things to me. Considering I am 77 years old and this new technology is amazing and he explained everything in great detail.
Jan 28, 2014
Excellent service with s friendly atmosphere.
Jan 26, 2014
The front desk was very friendly and helpful. I was glad that the last visit they took pictures of both eyes as I had a problem with the right eye and it was easy for them to find out what was going on immediately
Jan 26, 2014
My appt. was on time, Dr Stephanie was very thorough and explained everything. My vision did not change much at all and appreciate her honesty and letting me know I do not hav to get a different RX. She could have tried to sell or pressure me into new glasses, but she was honest! All of my family come here.
Jan 25, 2014
Great visit, Dr. Brett is very helpful and took the time to thoroughly answer all my questions.
Jan 25, 2014
Being a first time visitor I found the people were friendly, helpful and professional. The doctor was very knowledgeable and informative. All questions were answered and I understood what was happenings.
Jan 25, 2014
My husband and I have seen Dr. Bret since 2009 and are very happy with him. He is nice, patient (I have astigmatism in both eyes) and always gets me in on time. In fact, most often, I get in early. We have two boys and when it's time, I will have them see Dr. Bret, too!!!
Jan 25, 2014
Both Doctors took the time to explain everything.
Jan 24, 2014
Great team of professionals that were helpful.
Jan 23, 2014
Appoint went great. Just what I was expecting from Wilken family eye care staff.
Jan 23, 2014
Quality care. Dr. Bret took a good amount of time explaining my test results. Always friendly.
Jan 23, 2014
Very pleased with the visit. Stephanie shared info about RA that was helpful to me.
Jan 22, 2014
My son will make an appointment in the next several months!
Jan 18, 2014
Friendly, informative, little wait time, what I was looking for.
Jan 17, 2014
Everything was wonderful. Your staff is super nice!
Jan 16, 2014
Barely had time to make my free coffee before they were ready to see me! Dr. saw me very quickly too.
Jan 15, 2014
The friendliest facility. I would recommend this facility to anyone!
Jan 13, 2014
They make you feel welcome and at ease. Also very prompt and quick!
Jan 13, 2014
Wait was longer than I expected, even considering that I didn't see another patient leave when I was called back. However, the doctors was very thorough and explained everything very well.
Jan 11, 2014
I was disappointed that your office cannot file for Medicare coverage for senior citizens.
Jan 11, 2014
Get more big mirrors for trying on frames. I found myself at times walking back and forth too much.
Jan 10, 2014
I really enjoyed my eye exam. The Dr was welcoming, friendly and informative. If I lived closer, I would have my husband come to your office!
Jan 10, 2014
The overall experience was great!
Jan 6, 2014
I felt very comfortable as a new patient and look forward to seeing Stephanie for years to come :)
Jan 6, 2014
The doctor was extremely knowledgeable and personable. I am extremely excited to have found a
Jan 5, 2014
Always a pleasure. Friendly and efficient.
Jan 2, 2014
I really appreciated the time that Dr. Bret spent with me explaining things to me especially regarding contacts. I also appreciate the time that (I think Carla) spent with me teaching me how to put my new contacts in. This was my first time to try contacts and you were all very patient with me. Thank you and see you next time!
Jan 2, 2014
Everyone was friendly and helpful!
Dec 26, 2013
I appreciate how quick you see your patients and value their time. The doctors are helpful and take the time to answer questions. I have recommended this office on more than one occasion.
Dec 26, 2013
A+ service and will recommend to my friends and family
Dec 23, 2013
Dr and staff were excellent. Highly recommend!
Dec 21, 2013
I was very happy with my visit. I was seen quickly and Dr. Stephanie was great! David was very friendly and helpful. He was very patient as I tried on many frames and answered my many questions I couldn't be happier.
Dec 19, 2013
Love Dr. Stephanie. Love them both. Just end up seeing her. She is so friendly and warm. Fun to see her. Just like the girl next door, but a competent professional as well!
Dec 19, 2013
Very helpful and always friendly
Dec 16, 2013
No recommended changes. Always enjoy my visits.
Dec 16, 2013
Dr. Stephanie was great as always.
Dec 16, 2013
I was very impressed with the doctor. He took time to show me information I needed. He explained answers to my questions thoroughly.
Dec 14, 2013
excellent exam and service
Dec 14, 2013
The front staff were okay. The doctor was excellent and both staff that helped with the glasses were excellent! Very happy
Dec 13, 2013
Everything went as expected.
Dec 13, 2013
I came for the Holiday Party to look at glasses for the next time I was scheduled for and appointment. The staff was very helpful and come to find out I was able to be seen immediately and picked out new glasses that day.
Dec 13, 2013
May be if possible offer copy of eye exam papers specially of images to patent for patient own record.
Dec 8, 2013
Clean, lovely office. The young lady helping with the glasses was helpful. Without having received the glasses yet my only critic would be the loud voices and laughing at the front desk fairly often. The noise really carries in the front area.
Dec 6, 2013
Staff and service was excellent.
Nov 25, 2013
The new location is very nice.
Nov 25, 2013
From the moment I walked in I was greeted from two friendly ladies sitting at the front desk. It took about 5 min from the time I walked in for the doctor to see me. The doctor was very friendly and informative. Overall great experience.
Nov 25, 2013
On time, friendly, and thorough
Nov 24, 2013
Great Dr and Staff. Highly reccomended.
Nov 24, 2013
Dr. Bret was very quick in diagnosing my issue and providing a solution.
Nov 19, 2013
Thank you for fitting me in before my vacation so my eyes weren't burning.
Nov 18, 2013
I arrived late and was still seen very quickly, loved Dr. Wilken, he as great
Nov 18, 2013
Everything was fantastic. I wouldn't change a thing.
Nov 18, 2013
Through exam, understandable explanations and friendly atmosphere.
Nov 17, 2013
Dr. Bret was very informative and thorough. Enjoyed the visit.
Nov 17, 2013
I have gone to Dr.Wilken for 20 years. He identified the cataracts in my eyes and the cause ( prednisone) to which I am grateful. My only complaint is the office hours make it difficult to get in to be seen.
Nov 17, 2013
I was completely satisfied with my visit. Excellent exam an good fit for my contact lens. I would highly recommend her to anyone.
Nov 9, 2013
Dr. Stephanie Wilken is great, she takes her time to make sure you get a good exam an excellent fit for my contact lens. I would highly recommend her.
Nov 9, 2013
Very happy with the services at your office. Have already recommended several friends. :)
Nov 8, 2013
Friendly service in a relaxing atmosphere.
Nov 5, 2013
This is a great office. The staff is very friendly and helpful. The Doctor was very friendly, very knowledgeable and made sure all my questions were answered.
Nov 3, 2013
Would recommend as very good in service and knowledge.
Oct 31, 2013
I was completely satisfied with my visit. Everyone was very friendly and helpful.
Oct 30, 2013
Overall, a great experience Felt like I was annoying the younger receptionist, tech was more pleasant Appreciated Dr's humor with my son
Oct 28, 2013
Really like your practice!!! :)
Oct 25, 2013
You guys are great. Had to wait a little bit too long this time.
Oct 24, 2013
front desk help very friendly and helpful
Oct 20, 2013
Drs. Bret and Stephanie are amazing. They always make me feel at home. David is very helpful also. He literally compiled about 50 pair of glasses for me to try on, and was very patient while I tries all 50 on. Superb service! Thank you all so much!
Oct 17, 2013
Fantastic service, terriffic staff, knowledgable, exlain everyhing, highly recommended!!!!!
Oct 14, 2013
The past couple of years I had a time crunch to get in and you were booked. I am glad to be back, everything about Wilken is the best. Thanks
Oct 14, 2013
It's always a pleasant experience whether I'm just picking up contacts, calling with a question or having my eye exam.
Oct 11, 2013
The visit was good. I did get frustrated and disappointed with the lens process. The person helping was very nice but I was first quoted over $400 to replace my lens. After a series of discussion and questions, the price, for the same lens, came down to $272.30. It seems had I not asked the right questions I would have paid quite a bit more for the same product. I would like to know that I am getting the best offer up front.
Oct 11, 2013
I appreciated the Doctor's very frank view of my child's eyesight. I felt like we were on the same page, and she was very good with my daughter.
Oct 7, 2013
I have always enjoyed coming to the office. I travel over an hour to come see Stephanie. I was with her when she was in the Dallas area.
Oct 6, 2013
It's always very pleasant to go to the eye doctor at Wilken.
Oct 5, 2013
Pleasant staff, fast, efficient and accurate exams. Good frame selection. Convenient location and late appts on certain days.
Oct 5, 2013
I really enjoyed my visit! Dr. Wilken was very personable and easy to talk to. She made me feel comfortable to ask questions and took time to get to know me and my specific needs.
Oct 4, 2013
Everything was great. The equipment you use is very high-tech and the staff was great!
Oct 4, 2013
It was great. The facility was nice and clean. Very welcoming enviornment.
Oct 3, 2013
Very pleased with your services, as always!
Sep 30, 2013
I don't know the name of every person but every one were friendly and courteous Thanks
Sep 28, 2013
I loved the technology you had at the office. I feel good about my eye health.
Sep 27, 2013
Love the office, service and Dr.s
Sep 27, 2013
Staff was quick and friendly. In and out on my lunch break.
Sep 26, 2013
Friendly, easy to make an appointment, helpful and had me in and out quickly. Thank you so much!
Sep 25, 2013
excellent job-keep up the good work
Sep 25, 2013
For some reason they had no record of my appointment but saw me anyway!!! That is huge when you rearrange your work schedule for an appointment.
Sep 23, 2013
I can't think of anything related to this practice that needs changing or that would make the experience better. I think you are all doing a good job.
Sep 21, 2013
I found the staff to be friendly and helpful. The pretests were quick and easy and I found the technology used impressive. The doctor saw me quickly and made sure I understood my exam.
Sep 21, 2013
The Wilken family has a great practice with friendly employees. I'm glad to put my eye health in thiers hands. I know that they have my best interest when it comes to my needs.
Sep 16, 2013
Positive experience. Brett took the time to answer all my questions and explained things very clearly. Thanks.
Sep 15, 2013
We like the doctors very much. But the front end service need to be improved. Be more professional when talking to the customers and be patient. Provide any requested insurance and break down of fee and pricing (such as comparing the costs going with insurance vs. out of network etc..)
Sep 12, 2013
Friendly and informative-just what the dr ordered!
Sep 8, 2013
I didn't feel rushed during the exam, nice. Angie was pleasant/helpful when choosing new frames for glasses.
Sep 7, 2013
The best experience I've ever had at the eye Dr in my life! Friendly, great listener to my issue, and gave suggestions for my problem. Thank you for making this Doctors visit not a hassle!
Sep 3, 2013
I have always felt comfortable with Dr. Bret. I do not live close to the office now, but he is worth the drive. I have referred my friends to him, and they would very pleased also.
Aug 31, 2013
I enjoyed my nurse/technician and my interaction with Dr. Wilken. He was thorough and spent time conversing with me as a new patient. I would highly recommend him, and see why several friends recommended this office. However, while I found the front office to be friendly, I was very unimpressed by the service level provided by Gillian. I thought she was a little rude when asked a question and after saying she would follow up with something later that day, I had to call the office the next day only for her to originally tell me it wasn't she I spoke to. I have seen front-ends run extremely well and also seen it deter clients (my chiropractor had this issue), so hopefully she is coached on patient interactions. She's the last impression of the office and was certainly not the best one I could have had. Overall, I'd still recommend Dr. Wilken.
Aug 30, 2013
Stephanie Wilken is knowledgable AND she has great bedside manner. I will highly recommend your practice to anyone I know! It is exactly what all healthcare practices should be - friendly, inviting, professional, and with state-of-the-art equipment.
Aug 30, 2013
I was never ask for insurance nor was I given any direction as to how I could get any type of reimbursement from my insurance. All I was ask is to pay for the lenses.
Aug 26, 2013
My glasses were a little higher priced than I expected.
Aug 25, 2013
Excellent service always. I live in Fort Worth I could easily change eye doctors but I won't. Stephanie is great.
Aug 24, 2013
Great and friendly doctors!
Aug 24, 2013
My annual visits are always met with friendly and courteous staff.
Aug 22, 2013
I was extremely happy with Stephanie and the team at Wilken. I've been to several other places, and enjoyed my experience more here than any other place. The staff was so friendly and welcoming!
Aug 19, 2013
Thanks for getting me an appt. at last minute.
Aug 19, 2013
Love the beautiful new building. Doctor and staff were wonderful.
Aug 15, 2013
I drive 45 minutes just to come to your office. The excellent service and timely attention keeps me coming back. David (frames) was very professional and helpful in working with me to get just what I wanted.
Aug 12, 2013
Excellent staff and doctors. Highly recommended!
Aug 11, 2013
Our whole family has been under your care for several years now, and we have been very happy with our care.
Aug 10, 2013
TOLD ME THINGS ABOUT MY EYES I NEVER KNEW TEST WAS VERY GOOD
Aug 10, 2013
Always pleased with the level of service. This is why our whole family comes to this office.
Aug 9, 2013
ONLY drawback is if I get glasses I have to wait 3 weeks to get them. Everything and everyone else was great!!
Aug 9, 2013
Reply
Dr. Wilken was very helpful and took the time to give me all the information on all the types of contacts. The office was very thoughtful and helpful in getting my prescription emailed so I could order the lenses on line.
Aug 9, 2013
I appreciated you getting me in so quickly. I am feeling so much better. Thank you!
Aug 8, 2013
I ended up not purchasing eyeglasses that I needed b/c the selection of frames was too limited. Also, the prescription for allergy eye drops promised during my appointment was never given.
Aug 8, 2013
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Dr. Wilkens takes the time to explain options. He is very professional, kind and understanding.
Aug 8, 2013
Really happy with your business! Have referred my husband to you.
Aug 7, 2013