Westheimer Vision Associates
Dr. Christopher Simank, Dr. Mallory Thornton, Dr. Heidi Barin
272 Reviews
Very clear communication, and clear explanation by the support staff on what was covered by insurance and what wasn’t. The doctor seemed genuinely interested in providing good eye care.
Apr 27, 2018
Dr Thornton is the best optometrist in town! So smart, competent, thorough, kind, calm, and accurate.
Apr 20, 2018
Friendly service. Great staff. Convenient location. What more can you ask?
Apr 19, 2018
I wouldn’t trust my vision to anyone else!
Apr 19, 2018
Dr. Thornton has been my doctor for many years now. I find her to be very thorough and knowledgeable.
Apr 16, 2018
I have always been very satisfied with my visits to Westheimer Vision. The courtesy, comfort, promptness and cleanliness has always exceeded my expectations.
Apr 16, 2018
Professional and helpful staff. Great location and selection of eyeglasses.
Apr 16, 2018
Great staff, and excellent service
Apr 12, 2018
The office was clean and staff was very professional.
Apr 6, 2018
Westheimer Vision Associates have superb modern equipment and their skilled staff have taken great care of my eye problems. The eye glasses they prescribed and provided have been perfect for both reading and driving.
Apr 5, 2018
I cannot say enough about how much I like this practice. I have been a patient for years of Dr. Simank. He is professional, intelligent, personable and truly cares!! I definitely refer my friends & aquaitances to him(my family already are patients)!! His office staff has always been kind & professional too.
Apr 2, 2018
Westheimer Vision provides outstanding personal focus and care. Dr. Simank takes a genuine interest in his patients and is a very knowledgeable individual.
Mar 26, 2018
The Westheimer Vision Associates staff is very professional and courteous. I would highly recommend them.
Mar 26, 2018
Friendly and professional service. Accuracy in diagnostics and prescriptions.
Mar 26, 2018
The service was excellent. It was a very clean office, friendly people at the office. Dr. Heidi was very kind and explained each test that was done. I will certainly refer my friends and family to your office.
Mar 21, 2018
Dr. Thorton quickly got me in when I had a case of conjunctivitis a few years back and generally can schedule me for an eye exam within a reasonable time period. The practice has the latest equipment, enabling a thorough eye exam. They have greatly improved the upfront explanation of charges and what might be covered by any insurance prior to performing the exam.
Mar 20, 2018
Whole staff is friendly and helpful - the Doctors are professional and friendly.
Mar 16, 2018
Professional and friendly, quality eye care.
Mar 8, 2018
I only see Dr. Mallory Thornton and the staff at Westheimer Vision once a year for my annual check up....but, they are all marvelous. Professional, thorough,dedicated, cheerful and very attentive to my needs I have enjoyed having Westheimer Vision as my eye professionals for many years and am grateful for their talent and expertise.
Mar 2, 2018
I was completely happy with your service
Feb 26, 2018
Every person I spoke were friendly and helpful.
Feb 22, 2018
The employees and doctors at Westheimer Vision are there to help their patients in any way possible. They are great.
Feb 22, 2018
I am always pleased with my experience at Westheimer Vision. The Doctors and staff are courteous and thorough.
Feb 16, 2018
I can't imagine using anybody else for my eye care!!
Feb 15, 2018
They always treat me with the best care and professional knowledge!
Feb 9, 2018
Clear explanation of your problems. Punctual.
Feb 7, 2018
My appointment went very smoothly. My questions were satisfactorily answered.
Feb 6, 2018
Over the years I have come to expect a pleasant visit to WV and they never disappoint. They are always friendly, helpful and professional throughout my appointment.
Jan 31, 2018
Easy to schedule appoints and have access to all you medical data
Jan 29, 2018
Didn't have to wait, quick and straightforward service
Jan 29, 2018
Everyone in the office is extremely helpful and Dr. Simank goes above and beyond with his patients! He personally follows up if there have been any messages left for him. He works extremely hard to find the best solution for challenging vision issues. He found a way to greatly improve my vision which previous doctors had not been able to do.
Jan 27, 2018
Great service...great people--as good as it gets!
Jan 26, 2018
Attention to detail, friendly and compassionate staff. Will work with my busy schedule. Respectful and outstanding customer service skills.
Jan 25, 2018
This was my first visit. WVA/Dr. Simank came highly recommended and I can see why. I never felt rushed. Dr. Simank spent a great deal of time to fit me with the right prescription, including scheduling a follow up in 2 weeks to make sure everything is on track with my lenses. Dr. Simank and staff made sure I left with a good understanding of my situation and options. This is a quality, professional practice. Thank you!
Jan 24, 2018
I've been going to Westheimer Vision Associates for around 20 years and have been very happy with Dr. Thornton.
Jan 24, 2018
Everything was fine until I went to pick out glasses. I have vsp, and there was an extra discount for Nike and Lacoste. This place didn't carry these brands for women. That by itself is okay. What I REALLY didn't like was how pushy the woman was who was setting up the glasses order. I feel like she wasn't very clear when I asked if I absolutely NEEDED an upgrade. She made it seem like I did , and I felt pressured to get it. Later I researched the upgrades and found out that I didn't need all of that extra stuff. I could have easily bought perfectly good lenses for 150 dollars less. Most places go through each upgrade, explain what it does and I say whether I want that specific upgrade or not. This woman didn't do any of that. She had already picked everything out and rushed the process. Now I regret buying my glasses from there.
Jan 22, 2018
Have message from HALLIE saying to check "porand" whatever that is! I called today for explanation. Never received,answer! Although vision was supposed to be thorough, I paid an additional $40 and need to\pay another $50 for mac-degen check. Could not wait for dilation so may return.
Jan 19, 2018
Dr. Thornton is the best optometrist I've ever had.
Jan 12, 2018
Very professional staff! Dr. Simank is great! Always friendly and helpful.
Dec 19, 2017
Staff was friendly and helpful Dr is great
Dec 18, 2017
I honestly have to to say that these are tge nicest, most professional people ever!
Dec 16, 2017
My visit was Great doctors that actually care and are Thorough with exams.. amazing doctor
Dec 15, 2017
Westheimer Vision is awesome! The staff is very supportive and customer friendly! I have been a client of theirs for several years and have no reason to change!
Dec 4, 2017
I love Westheimer Vision Associates! Doctors and staff are professional and nice!
Dec 2, 2017
Dr Simank is awesome & every one on the staff is friendly & professional.
Nov 29, 2017
I had a great experience at Westheimer Vision! I am going there from now on.
Nov 24, 2017
Professionally run. Courteous, attentive and friendly staff. Thorough examination. Nice selection of eyewear. Clean facility.
Nov 15, 2017
Both doctors that I have seen this week have been thorough and took time with me. Making an appointment was super easy and I was able to get into the office in 15 minutes from my initial call! I'm moving my entire family's vision needs to this practice.
Nov 8, 2017
I like the service from all of the personnel I have encountered at WVA. Visit was fine. Dr. Thornton is very good. I am however not completely satisfied with my new prescription. The distance correction for my progressive lenses is not as sharp as my previous glasses and not better than my uncorrected distance vision.
Oct 29, 2017
Great people offering great service. I felt welcome and comfortable through the whole process. Have been to many optometrists and can absolutely recommend Westheimer Vision.
Oct 11, 2017
Thanks to the staff for being so friendly and professional
Oct 11, 2017
Dr. Thorton and her staff are so positive and kind. I felt like I had known them forever and it was my first time. They are very efficient and the wait time is the shortest I've ever experienced with any doctor!
Oct 11, 2017
Longevity. I have been coming here for over 35 years since the days of Dr. Romano.
Oct 4, 2017
Love this office! Everyone is very professional and courteous. 1st class care.
Oct 4, 2017
Dr. Thornton and her team are top-notch! The staff at Westheimer Vision Associates is courteous, kind and efficient at all steps of the appointment process. New technology and equipment is always great to see as it indicates that the office is committed to continuing education and bringing those new ideas and preventative care measures to their patients.
Oct 2, 2017
Dr. Simank spent a lot of time with me to make sure I was in the best type of contact lense. He is terrific!
Oct 2, 2017
I love going to Westheimer Vision, where I receive professional and courteous service.
Sep 29, 2017
Dr Barin is very knowledgeable and professional.
Sep 28, 2017
Westheimer Vision is an established vision care practice and everybody at is very friendly, knowledgable and professional. The optometrists and staff there takes all the time necessary to thoroughly understand and act on my own individual eye care needs. Westheimer Vision uses the latest in technological equipment to detect and diagnose any hint of potential vision problems and Dr. Simank consults with me on excellent eye care. I trust the doctors and staff at Westheimer Vision and I recommend them to everybody.
Sep 14, 2017
I am a long term client of Westheimer Vision. Even though I moved from West Houston to Pearland area, I make the drive because of the quality of care. The care does not just include testing and prescribing. Its consultative. This includes various phases associated with my aging and levels of activity, especially sports. My history includes contact lenses and the various advances in technology, progressive lens glasses, single vision glasses for sports, historical tracking of my eye health, including just the beginnings of cataract development. I trust WVA and as long as optometry and eyewear are an important part of my vision care, I will be with them.
Aug 21, 2017
Great place❗️Friendly staff and excellent profesional care
Aug 19, 2017
I have been going to Westheimer Vision for over 15 years. The doctors are great and so is the staff. We never have to wait long for our appointment which is rare for a doctor's office!
Aug 18, 2017
The doctors are very professional, knowledgeable, and spend as much time with you as you need.
Aug 18, 2017
Dr. Simank was great - helpful and kind. Excellent experience other than finding the building.
Aug 17, 2017
I would highly recommend Westheimer Vision Associates. The check in and check was quick and efficient. The optometrist was on time. The exam was thorough. I felt very well taken care of.
Aug 10, 2017
Very friendly, clean, professional environment.
Aug 10, 2017
I have been a patient for close to 20 years. They are the best!
Jul 27, 2017
Dr Symank is excellent practitioner and am pleased to have his services for over 20 years.
Jul 27, 2017
Both Dr. Barin and optician (Janet) listened and spent a great deal of time with me to address my concern for my eyes health and my particular need for using my glasses. Now I have glasses that help me see, read, and fit me very well. Thanks!
Jul 27, 2017
The staff was very friendly and accommodating. The wait time was short and after my visit the specialist help me find the perfect frames.
Jul 26, 2017
Dr. Barin is awesome! She is very thorough and she makes sure that her customers are well taken care of! I would recommend her and Westheimer Vision to anyone looking for exceptional customer service! Btw, kudos to the entire staff, job well done.
Jul 25, 2017
The service is great but, the prices are a little high for what you provide. I would love to see the price for lenses and frames to decrease.
Jul 21, 2017
Awesome experience! Staff was professional! No wait time! Very thorough! Process from start to finish was quickly and professionally expedited. Great selection of frames!
Jul 20, 2017
By far the best vision clinic I've been to. Heidi and her staff are super friendly, professional and don't hesitate to explain any questions in detail. I was in-and-out quickly without feeling rushed, and there was no pressure to buy their frames (though I will be) or anything else.
Jul 13, 2017
Prompt and professional service. Great location.
Jul 12, 2017
Good follow-up, however the first email message came through with a warning about it being malware
Jul 12, 2017
Been going to Westhiemer Vision Associates for probably 20 years. Care is always prompt, thorough and friendly.
Jul 10, 2017
Nice environment. Fantastic doctor,lovely staff.
Jul 10, 2017
Excellent service, kind and friendly staff!
Jun 30, 2017
I was very impressed with the staff professionalism, knowledge, concern and attentiveness during my visit. Dr. Heidi Barin was absolutely amazing, friendly and very professional, along with down to earth.
Jun 26, 2017
Malory Thornton is the best. The colleges who assist her are also tops. Bruce
Jun 24, 2017
Great staff and wonderful, attentive doctors!
Jun 21, 2017
I enjoyed my visit. Everyone was super nice. Dr. Barron was great! The office is very nice
Jun 19, 2017
The folks at Westheimer vision are professional, personable and very thorough. They offer very clear explanations and options to fit the patient's needs and desires. I've been a patient here since 1988 and have always been extremely satisfied. They have embraced recent changes in the science ad well as technology to make all aspects of my relationship with them more productive and convenient. Their fees, while not rock bottom, are very reasonable for the quality and attention to detail they offer. I highly recommend them!
Jun 15, 2017
The staff was very polite and was promptly seen at appointment time.
Jun 14, 2017
Other than having to wait forty minutes to be seen when I had an appointment, the service was good; I appreciate Dr. Simank and his way of communicating with his patients is always very caring and informative.
Jun 14, 2017
Very thorough, professional and helpful.
Jun 12, 2017
I have been going to Westheimer Vision for close to 17 years, The only doctor that I have allowed to treat me is Dr. Christopher Simank. He is wonderful. He takes his time and explain what is being done to improve your eye health. I refereed one of my co-workers to Dr. Simank and she has now been seeing him for several years as well. I also have very favorable relationship with the optician department. I have seen see several over the years. My most recent optician was Cindy Akbar. She is very personable and professional. I hope the practice last for many years to come and I highly recommend the eye care professionals there.
Jun 2, 2017
I have been patient of Dr. Simank for many years. I cannot imagine going some place else. I always recommend Dr. Simank and Westheimer Vision Assoc. on my neighborhood message board when someone asks for recommendation on eye care.
Jun 1, 2017
I have gone to Dr. Simank at Westheimer Vision for the last 20 years, and would not trust my or my families vision to anyone else! His exams are always thorough (he found a hole in my retina that was in a very difficult location to see), he welcomes questions and is a doctor that will return your call himself. He goes above and beyond in making sure his patients have the best care. The staff at Westheimer Vision is always professional, prompt and caring.
May 25, 2017
great service everyone was nice
May 22, 2017
I saw Dr. Heidi Barin and she was amazing. Wonderful customer service & she educated on what she was doing and why she was doing it. Considering my vision is awful, I imagine I will be seeing her for years to come. Everyone else on the staff seemed really sweet too. I did drop a pretty penny on my appointment, my contacts, & my glasses. But that's okay, it was worth it.
May 19, 2017
I found this office through the Infant-see program and it was a great experience. I have a set of 7 month old twins and everyone was so great and very nice. I would defiantly recommend this office to not only family and friends but others in need of an optometrists office as well.
May 19, 2017
Staff is very friendly, courteous, & always eager to attend patients' needs. Dr. Simank is very patient and explains all procedures and the reasons for them.
May 19, 2017
Friendly, Thorough and it's a pleasure to be their customer..
May 12, 2017
Everyone here is super friendly! Will always be a patient here!
May 11, 2017
Excellent service and a great examination
May 10, 2017
I would not hesitate to recommend WVA to anyone seeking top notch professional vision care. All of my expectations have been met or exceeded by this fine organization. As a long time patient of WVA, they are incomparable when it comes to patient care.
May 10, 2017
westheimer vision is great........
May 4, 2017
Been seeing this firm for a number of years. Always professional, always friendly.
May 2, 2017
The staff at Westheimer Vision are professional, friendly and pleasant. Dr. Simak \s quick , accurate, and a very nice young man. He is thorough and gives suggestions when needed to improve vision.
Apr 27, 2017
have been going to Westheimer Vision for years
Apr 24, 2017
Very professional and prompt
Apr 21, 2017
I would check your insurance plan before going... they do not accept all insurance plans.
Apr 21, 2017
I am always completely satisfied with the way this group treats me as a patient and I have high regards and confidence in Dr. Smank's thoroughly discussing my tests and examination. Thank you.
Apr 17, 2017
The staff is very courteous and welcoming.
Apr 10, 2017
I love Westheimer Vision. I've been a patient for almost 10 years and Dr. Thornton is the best.
Apr 10, 2017
very clean space and the staff as well as the doctor's are very nice and helpful.
Apr 3, 2017
Excelente atención, Gracias!
Apr 3, 2017
Absolutely love Dr. Simank and the entire staff!
Mar 22, 2017
I have complete trust in Dr. Mallory Thornton and Westheimer Vision Associates. They are the very best in Houston and would not trust my eye care to any one else.
Mar 22, 2017
Trust your eyes to these highly professional and caring people.
Mar 20, 2017
Friendly staff and a great environment.
Mar 17, 2017
Westheimer Vision really takes the time to listen and resolves your vision needs. Very efficient and hospitable
Mar 13, 2017
Doctor Simank is great (5 Stars), however his staff and ophthalmology store are horrible. His staff lacks customer focus and don't give me a very comfortable feeling that they know what they are doing. I thought maybe I was being too critical, but my wife, told me that she feels the same way. I've been a patient for many years and every visit things get worse.
Mar 9, 2017
The doctor was very thorough in his examination and was very patient in answering all of my question. His staff was very friendly and helpful.
Mar 6, 2017
Outstanding staff ( May ) Dr.'s asst. well versed, and knowledgeable.
Mar 6, 2017
A very professional office staff who attends to their customers in a timely manner. Doctors on staff who are interested in their patients well being. No one is treated like a number in this establishment! Thanks for the great job over the last 20 years!
Feb 28, 2017
All of the staff from beginning to end, and the doctor have an excellent positive attitude.
Feb 28, 2017
Dr. Heidi Barin was great. The visit was smooth and would definitely recommend the doctor. Keep up the good work.
Feb 27, 2017
Was called in on time for my appointment, all test were handled in an efficient manner, and had a nice exam and visit with Dr. Barin.
Feb 16, 2017
Super friendly staff and awesome doctor. Would love to recommend this eye care center to everyone. Thank you for a wonderful experience. Thanks
Feb 9, 2017
Dr Simank is great, very professional and very good at explaining what is going on with your eyes
Feb 6, 2017
I feel very good when Dr. Simank takes the time to explain my eye condition. He always does a complete eye exam and covers everything.
Feb 2, 2017
Staff is extremely cordial
Jan 30, 2017
The only problem i had was the long waiting time but it was the first time that happened to me.
Jan 27, 2017
If you want to keep your eyes healthy, WVA is the place to go. Years ago, my mother told me she received here the most thorough eye exam she had ever had. For me, that continues to be the case. Dr. Albert, Dr. Gerry and now Dr. Chris have both excellent training and personable manner. And the doctors at WVA know when a situation needs a specialist and are happy to refer when required.
Jan 26, 2017
I appreciate the professionalism of Dr. Simank and the staff. I always feel well taken care of when I leave from my visit. His optometry staff is first class.
Jan 23, 2017
We have been with WVA for close to 20 years and have been very happy with the service provided.
Jan 18, 2017
My family has been part of the practice for many years and we love all of you guys!
Jan 13, 2017
I've seen Dr. Simank in the past...and he is great!...as is Dr. Barin whom I've seen most recently. Outstanding service!
Jan 6, 2017
I have always been treated with courtesy and respect by everyone at Westheimer Vision. They are everything you want a health care provider to be.
Jan 2, 2017
Always appreciate the professionalism and thorough work. Have been a client at Westheimer Vision for many many years. I trust them completely.
Dec 26, 2016
This is a great eye clinic. I love my doctor, Dr. Heidi,. and the office staff. My husband and i have been coming to the clinic sine the early 70's.
Dec 14, 2016
Dr Barin was great and everyone was friendly and helpful. I felt like I got a really in depth exam.
Dec 14, 2016
WV are always very friendly and professional. They moved me through the various tests and rooms very efficiently.
Dec 14, 2016
Upon arriving I was greeted, signed in and quickly got in for my appt. everyone was professional, helpful and friendly. My dr and woman who helped me pick out my glasses were both fabulous!
Dec 9, 2016
4 Stars and this is primarily because I waited over 45 minutes from the time I was examined by the nurse to the time the Doctor finally came in. No communication to let me know the doctor was running late and he would get to me as soon as possible.
Dec 8, 2016
Fantastic experience! My appointment was @ 11:15 on a Saturday and I barely had time to look at displayed frames before being called for my exam. Office/exam rooms were immaculate. Staff was friendly and knowledgeable. Dr. Simank was outstanding - very thorough exam and spent way more time than I expected explaining the results of my exam. I now have a new Optometrist. Highly recommended! Richard
Dec 5, 2016
Great service and very responsive to my needs.
Nov 27, 2016
Dr. Simank and his staff are very good at providing additional supporting information about why and how your eyes are performing as they are, and what you can do to improve your quality of vision. Thank you. pc
Nov 27, 2016
very attentive, friendly, and professional
Nov 26, 2016
This is the 3rd year I see Dr Barin for my annual check up. The visits are never rushed, and she takes the time to listen and explain all concerns. Anything extra (i.e. not covered by insurance) is clearly communicated before. I would definitely recommend her service to colleagues.
Nov 25, 2016
Everyone at the office is very friendly. The wait times are nominal. The doctors are top notch.
Nov 23, 2016
Had to come in without appt and was treated very well. Doctor was very thorough and explained what had happened and what to watch for in the future. Answered all my questions. Thanks
Nov 21, 2016
By far the best eye doctor and service I have had in a long time
Nov 21, 2016
Never a long wait at my appointment time.
Nov 20, 2016
Friendly people. We here love Dr. Thornton. And all who work with her are friendly and helpful.
Nov 18, 2016
I have always had pleasant experiences at Westheimer Vision. You never wait too long and the doctors and staff do a great job.
Nov 18, 2016
Thank you for seeing me on such short notice. I was not sure what was going on with my left eye and was very concerned. I appreciate you seeing me and putting my mind at ease.
Nov 14, 2016
My experience at Westheimer Vision was excellent as always. Only rated 4 stars becauae I'm unable to set up portal account because it tells me im entering invalid email when I'm using same email that WV sends me emails from. Not really happy with that.
Nov 7, 2016
On time, great care, happy folks!
Nov 6, 2016
5 stars as the entire appoint was done efficiently and courteously.
Nov 4, 2016
I give your wonderful team a 5 for excellent. Thank you!
Oct 30, 2016
Wonderful treatment of Dr Chris.
Oct 30, 2016
I feel the glasses store associates should be more friendlier..should tell us about the offers and promotions..help us in glass selection in our budget
Oct 29, 2016
Reply
The examination was impressive and the glasses were excellent but all a little more time consuming than I am used to.
Oct 28, 2016
My family have been long-time customers of Westheimer Vision and highly recommend them for their expertise, friendliness, and efficiency. The overall user experience is exceptional.
Oct 27, 2016
I've been coming to this location for 6 years and always have a great experience. The staff is very friendly and Dr. Mallory is one of the nicest people you will ever meet. Definitely recommend coming here!
Oct 25, 2016
This office is exceptional for vision care. They will take care of all of your vision needs.
Oct 24, 2016
I've been going to Westheimer Vision for almost 40 years and have always been very pleased with the doctors and overall experience.
Oct 21, 2016
I appreciate that everyone takes time...no sense of being rushed.
Oct 19, 2016
Started going to Dr. Albert in 1982 (I think...) and have returned to Westheimer Vision ever since. Superb attention, quality care, and the most down-to-earth professionals I've ever dealt with. The doctors and staff always take the time and interest to discuss any and all aspects of your vision care, as well as asking how the kids are! My family are now all patients as well.
Oct 14, 2016
My husband and I made the mistake of going to another eye doctor after years of going to Westheimer Vision Associates. We could not wait to be able to go back. After your visit with WVA you feel like you have actually gotten a thorough vision checkup. Great doctors and staff.
Oct 12, 2016
Everything was was great.
Oct 7, 2016
Friendly, informative staff - always a pleasure to visit Westheimer Vision
Oct 5, 2016
Excellent professional, friendly staff. I have been a patient for years, and will continue to be one.
Sep 30, 2016
I have been going to Westheimer Vision for many years, and will highly recommend them.
Sep 29, 2016
I was greeted and welcomed by the staff. My visit was very pleasant.
Sep 27, 2016
Westheimer Vision is professional, courteous, and most importantly, extremely knowledgeable and competent. We drive out well out of our way to go here!
Sep 27, 2016
Dr. Thornton is thorough and explains her examinations findings well.
Sep 26, 2016
Great service! Dr. Thornton is a professional and compassionate person. The staff are friendly and helpful.
Sep 26, 2016
I am very pleased with Dr. Thornton and your services.
Sep 26, 2016
My appt was moved do 4/11/13 at 11AM. Thanks, Jesus Villanueva
Apr 5, 2013
Great eye care, excellent selection of fashionable eyewear
Jul 27, 2012
Love, love, love Dr. Mallory Thornton!!! She's the BEST!
Jun 13, 2012
I was in pain but Doc was so cheerful and chatty I was at ease and had the eye problem cleared up quickly. Great visit.
Jun 1, 2012
Dr. Jerry Romano is not only a very long time friend he is also been providing me with very good eye care for several years. He is always on time and I have never had to wait to be taken care of. He tells me what I need to know regarding my eye care and not what I want to hear.
May 31, 2012
Doctor was excellent. I thought that 2 hours was too long for completion of the appointment. There was several minutes of "wait" time between exams.
May 31, 2012
I rate Westheimer Vision as 4 stars - very good. Office cleanliness, and set-up; staff; procedures; quality of glasses and contacts. One suggestion: Get The Broken Chairs Repaired - They are not comforable, and could cause someone to loose their balance and become injured.
May 28, 2012
You are always respectful, friendly - but beside that you are thorough, communicate clearly, and answer questions. All of which leads me to feel confident and appreciative about your practice.
May 27, 2012
Dr. jerry I love how you explain everything to me. I never feel afraid with you and ou help me to see great!!!
May 26, 2012
Dr. Jerry Romano is my absolute favorite. He is always nice to me and he explains everything. He makes me see everything perfect!!!!
May 26, 2012
Dr. Jerry I love you! You are always on time, courteous, and you explain everything to me. Your the BEST!!!
May 26, 2012
Dr. Jerry Romano as always is the best. He is very thorough and takes the time to explain things. The staff was courteous and kind.
May 26, 2012
I have been a client for over 20 years and have the staff has always been pleasant and helpful. Appointments have been easy to schedule and after arrival, it has never taken long to be seen. The doctors have been professional, understanding and friendly.
May 26, 2012
I've been a client for at least 20 years and have always had a positive experience with everyone in this office. Appointments have always been easy to schedule and after arrival I have never had to wait very long to be seen. The support staff has been friendly and helpful and the eye doctors have always been professional and caring.
May 26, 2012
I've been patient at Westheimer Vision since 1990. The Doctors are exceptional!
May 25, 2012
Overall patient care and service was excellent. But you loose point for the billing portion.
May 25, 2012
service was on time staff and doctors were thorough and caring
May 25, 2012
Always a pleasant experience. Doctor Jerry is the best. Would not trust any other doctor with my eyes. Have sent my family to him and recommend him to others frequently. Just the best in eye care.
May 24, 2012
I have been a patient since 1974. The service has always been professional and caring. Years ago, when I moved to Ft. Worth I retained Dr. Jerry as my eye doctor becasue of the excelleant care. I would give a rating of 5 stars.
May 24, 2012
We have always had a great experience at Westheimer Vision. My younger children are relaxed and feel comforted by the staffs friendliness and patience.
May 23, 2012
I have been a client of Westheimer Vision associates since I moved to Houston in 1999. They are very friendly and thorough. My most recent visit included trying on contact lenses for the first time in 20 years. The staff was very patient and helpful in showing me how to install and care for the contacts.
May 21, 2012
Dr. Jerry has been my doctor for the last 19 years. He takes the time to find the best correction for my vision, even when it takes 45 minutes or more. He is also personable, friendly and someone I trust.
May 19, 2012
I've been going there for 30 years, so, obviously, I think it is a great place!
May 19, 2012
As much as I like coming to this practice for my examinations, I am unhappy about the consequential problem. My number one issue with Westheimer Vision Associates is the ordering of contact lenses. I DO NOT understand why there is so much confusion and problems in the communications, ordering, and delivery of my order. I am disappointed to say that this is not the first time that there has been a problem. Of course, Kacey is aware of the problem. I am sure that she is working on a solution.
May 19, 2012
Reply
Most thorough exam I have ever had. Dr. Thornton when over process and explained which lens would be best for me and why. I most will return again.
May 17, 2012
Everyone is really professional. The optician was very helpful in guding me in the appropriate choice of frames.
May 13, 2012
I have been going to Westheimer Vision, Dr. Jerry and Vanessa, in the optical shop, for well over a decade; every visit is like seeing Family and Vanessa always makes sure you don't leave with the wrong eyewear - she can make you look trendy!
May 13, 2012
I have been using WVA for over 30 years. I have always been given friendly, courteous service and made to feel almost like family by the doctors and staff.
May 11, 2012
The staff is very friendly and accommodating. I feel very comfortable and am well taken care of.
May 10, 2012
I have been coming to Westheimer Vision for many years, and recommend you to friends. I have always been pleased with the attention that I have received.
May 9, 2012
I got very efficient service. Even the trainee or new person seemed knowledgeable and competent.
May 9, 2012
There cannot be a more thorough and professional vision care office in Houston, Tx.
May 7, 2012
The office staff was great! I waited no longer than 5 minutes in the waiting room, Everyone was very helpful I would recommend this office to anyone like the way I was reffered to it as well.
May 7, 2012
Fast and friendly service. Doctor takes the time to explain your situation and recommend a healthy "eyestyle"
May 5, 2012
My visit was excellent, the staff was courteous and pleasant. The doctor was thorough and cordial. He explained my vision situation to me, in layman terms, and we discussed my options. I will definitely come back and would refer a friend.
May 4, 2012
As has been the same for the last 30 some years our appointment with Dr. Jerry and the gang was great.
May 4, 2012
Love Dr. Simank and crew!
May 3, 2012
I do appreciate the great service that had been provided with the staff at the westheimer vision center.
May 3, 2012
Efficient, friendly, thorough.
May 3, 2012
Friendly, quick and make sure you understand everything before you leave
Apr 30, 2012
Highly recommend this practice
Apr 29, 2012
I love your staff! Everyone is friendly and helpful and kind. Dr. Thornton is top notch!
Apr 29, 2012
My appointment was a lot longer than I anticipated. I was very satisfied with your services. I would like to opt out of the glaucoma test if possible instead of being forced to dilate!
Apr 28, 2012
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I've been a very satisfied customer for over 30 years. The WVA team is a great value.
Apr 28, 2012
I've been a client for 15+ years. I always receive a very thorough eye exam, and any eye issues are addressed promptly and professionally. I highly recommend .
Apr 28, 2012
I have been a patient there so many years with the best respectful staff, and doctors in my lifetime, and hope to contineue. I would not go anywhere else. Lula Blake
Apr 26, 2012
I don't live in Houston and I still drive in to Westheimer Vision for my eye checkups. The doctors really care about my vision, and the staff in the optical shop are so helpful and take the time to get your frames done right. Always a pleasure going to visit. Every referral i've sent there keeps going back.
Apr 26, 2012
The nicest and most helpful staff that I've ever encountered at a Doctor's office. I feel that I've finally found a practice that makes me feel at home.
Apr 25, 2012
Dr Simamk is a real professional and makes my visit interesting and relaxing.
Apr 25, 2012
I had a great experience. I have an astigmatism and have never been able to go in and walk out the same day with a new pair of contacts. The fact that they have my prescription in stock will keep me going back.
Apr 25, 2012
Didn't wait, came in as soon as i got there. The exam went well. the staff and doctor were very knowledgeable and friendly.
Apr 25, 2012
Very pleasant overall experience every time.
Apr 24, 2012
Excellent service! It does not feel like a fast food restaurant service. Everyone take their time to make sure you understand all procedures and that you get the frames that best fits you! I would highly recommend.
Apr 23, 2012
Jerry is a LIFE LONG friend as well as being an excellent doctor. His father, Mr. Romano, made my first glasses, then Buck. The Romanos have made every pair of glasses I have ever had. 5 for the staff. Cecilia Mazzola
Apr 21, 2012
My appointment went well. I just forgot to get sun shields to cover my eyes that had been dialated. I had to drive back I-10 to my house facing the sun to get my sun glasses before going back to work.
Apr 21, 2012
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Going to the eye doctor has never been a fun experience for me but Dr. Thornton and her staff make it bearable! They are extremely polite, humorous, knowledgable and professional!! I recommend their office to everyone I know!
Apr 20, 2012
I had an appointment at 9:30 and left at noon. I ordered glasses which could have influenced the timing.
Apr 19, 2012
Everyone is this office is wonderful. I have been a patient for 42 years and have always had good experiences.
Apr 19, 2012
I think they are the best. Very professional and friendly. I've been going to Westheimer Vision since 1992 and plan to continue for as long as I live in the area and need eye care.
Apr 19, 2012
Dr. Thornton is wonderful: always thorough and explains everything very well, including various options and the pros and cons of each. Thanks!
Apr 17, 2012
Our family has been going to Dr. Jerry for many years now and we have always been pleased with him and all the folks at Westheimer Vision - we wouldn't go anywhere else!
Apr 17, 2012
Once again my annual eye checkup was an informative and pleasant experience!
Apr 17, 2012
It was on Saturday, and I had to be checked for a torn retina. I was taken right away and everyone couldn't have been nicer. It was wonderful to have someone there to help me. Star rating is a 5.
Apr 16, 2012
The staff is knowledgable and courteous. I would highly recommend their services.
Apr 16, 2012
Invest some time on "no chewing gum", speaking clearly and enthusiastically with clients.
Apr 16, 2012
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As usual every facet of my recent visit was excellent with professional, efficient, courteous service.
Apr 14, 2012
Very professional and friendly staff. My only slight dissapointment is the not so great selection of frames.
Apr 13, 2012
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Number #1, First Class, a Cut Above are just a few I can think of now. They examplify professionalisn, friendliness, thoughtfulness and courtesy. We fell in love with them on our first visit. Our problem was solved!
Apr 13, 2012
since i have been coming to the office for more years that i remember I think that speaks for itself. I have brought mu husband there and also my children when they lived in Houston. So all i can say is it's a great practice and i love going in and visiting and getting my eyes checked.
Apr 13, 2012
5 star rating - Appreciate Dr Thornton's willingness to work with me to find the best solution for my changing vision problems. Also her knowledge of the latest visual correction lens.
Apr 13, 2012
I have been a patron of Westheimer Vision for 9 years and love this office. They are always timely, professional and friendly. I have used their exam services, optical shop and I order my contacts from them. I highly recommend them.
Apr 13, 2012
The appointment was great.
Apr 13, 2012
We have been going to this office for 15 years and would not consider going elsewhere.
Apr 13, 2012
My latest visit was a positive visit. Dr Simank spent the time to answer any and all my questions, and in lauguage I could understand.
Apr 12, 2012
I was seen for a possible allergic/viral conjuctivitis. Dr. Simank was excellent, and gave me the needed eye drops to correct the situation. The staff were courteous and prompt in their actions. I would rate them all a 5.
Apr 12, 2012
I did refer you to a friend and she has been in to see you.
Apr 12, 2012
Thank you for letting Dr. Gerry go on Mission. When are some of your other Dr's. going??
Apr 12, 2012
I have been a patient of Westheimer Vision Associates since 1994 and have been exceedingly happy with the professionalism and service I have received. I have entrusted my family's vision and we have not been disappointed in the preventative care we have received over the years.
Apr 12, 2012
I had a painful eye condition and the staff worked me into the appointment schedule on the same day that I called. The doctor saw me promptly and solved my problem. The staff and doctors are very caring and professional.
Apr 12, 2012
I have been a patient of Dr. Jerry's for several years and find him to be the most professional and thorough doctor. I hope he does not retire any time soon!
Apr 12, 2012
Everyone is so friendly and courteous. I know I am in good hands.
Apr 12, 2012
I have come here since about 1985! Even when I lived out of the country for 3 years, I scheduled appointments around my trips home. I have ALWAYS found the team there to be 100% professional and warm and friendly - a rare combination! I have referred friends and family and will continue to do so when I have the chance. Blessings to you all!
Apr 12, 2012
I am still waiting for the dr to call me back regarding the issues I'm having with the Duetted lens clouding. I am out of town all next week but need to have this addressed.
Apr 12, 2012
I had not had an eye exam in almost 20 years & was so happy with the thorough exam & professional staff.
Apr 12, 2012
Best exam and best staff cant' be beat
Apr 12, 2012
I've been coming to Westheimer Vision Associates since the late 80's. My optometrist retired a few years ago, and I was concerned about the transition, but my new optometrist is just as good as the last. She is very patient and I always feel like she genuinely cares about my vision and the comfort of my contact lenses. I've referred several people over the years and none of them have been disappointed. I can't recommend WVA enough.
Apr 12, 2012
Highly qualified professionals and friendly staff make this office a 5 star practice.
Apr 12, 2012
I highly recommend Westheimer Vision and Dr. Simank. I have been going there for 16 years and have always had a good experience. I have referred my co-workers and family and all of them have had a good experience. They take the time to explain everything and they file with my insurance so I don't have to.
Apr 12, 2012
Everyone is very friendly & concerned with the patients well being. The office staff keeps the flow moving, so appointments are kept on schedule, which is very important to me in addition to good vision.
Apr 12, 2012
Thanks! My whole family has been going here for years. Always leave there knowing more about how how the eyes work.
Apr 12, 2012
Dr. Gerry is great. I have been going to Westheimer Vision for about 30 years and have never been disappointed. They are always on time or very close to it. Friendly atmosphere.
Apr 12, 2012
I love all the girls that work there. They will tell you the truth if a pair of glasses doesn't fit your face...I love that..They are great and I love going there.
Apr 12, 2012