Vision Art Eye Care
Dr. Paula Mintchell
306 Reviews
Always friendly, nice & helpful Never have to wait too long to be seen Would definitely give office & doctor 5 star rating Will recommend to friends Family already are patients here
Apr 3, 2024
I have had nothing but great service and treatment by Dr. Mintchell and her staff. The only place I go for vision checkups and eyewear.
Mar 12, 2024
having been to different eye care centers in my life time ,, i am real happy with Dr, Mintchell and the way she goes about her business ,,, i feel the knowledge and care is top notch
Feb 27, 2024
Dt Mintchelll provided not only a thorough eye exam, but also clear explanations and directions for my plan of care.
Feb 23, 2024
Loved my first visit to Vision Art Eye Care. I loved the time and care that each associate took to help me. Dr. Mintchell was so caring and professional.
Feb 14, 2024
Dr. Mintchell is very thorough in her exams. She is personable, and professional, and addresses patient questions regarding treatment and care. The office staff are very friendly and helpful.
Feb 14, 2024
This appointment was quick and thankfully my eyes have not changed a whole lot. Dr. Mintchell is personable and nice.
Feb 6, 2024
My daughter and I have been coming to Vision Art Eye Care for ten years now! From the moment that you walk into the office, everyone is very kind and welcoming. Dr Mintchell is professional, knowledgeable, empathetic and very thorough. She surrounds herself with excellent, talented staff members who truly enhance the entire visit. I always leave my visits not only with a comprehensive eye exam but also feeling like I just got to catch up with old friends for an afternoon. I highly recommend this practice for the entire family.
Jan 23, 2024
A doctor who is compassionate about your well-being and cares about her patients.
Jan 18, 2024
Great office! It was my first time there, and everyone was very helpful. My appointment was on time. Dr. Mintchell was very kind, thorough, and personable. I’ll be back next year for sure.
Dec 30, 2023
We’ve been going to Dr Mintchell for a few years. She’s just amazing. My daughter has a rather tough time with her eyes. Dr Mintchell always takes her time with my daughter and listens and helps solve her current issues.
Dec 29, 2023
The best optometrist I've ever met. She is very attentive to my needs and very kind.
Dec 29, 2023
I had a great experience with my eye exam with Dr Mintchell. She was professional and thorough and took the time to answer my questions.
Dec 28, 2023
Great services and great people!
Dec 18, 2023
Dr. Mitchell and her staff are very professional and I am very much pleased with how they treat me.
Dec 18, 2023
Dr. Mitchell is amazing. Great doctor with a wonderful bed side manner
Nov 2, 2023
I have never an issue getting treated at Vision Arts. My reason for staying with Dr Mitchell is because she understands who her patients are.
Oct 24, 2023
Fast and efficient as always, friendly and helpful. Always a pleasant experience.
Oct 10, 2023
Dr. Mintchell and her staff are amazing. They are always friendly helpful and eager to answer all your questions. They will take the time to explain everything they do. They offer very detailed eye exams and discuss each procedure with you. My insurance carrier recently removed Dr. Mintchell from my network. I still made they appointment with Dr. Mintchell since I am more concerned about my eyes than who is the cheapest Doctor around. I recommend Dr. Mintchell and her staff to everyone.
Oct 6, 2023
Dr. Mintchell and her staff were complete professionals. It was my first time having an eye exam. The staff was patient and very helpful in getting me fitted with frames and fielding all questions about the process.
Sep 29, 2023
Dr. Mintchell was wonderful. I felt very listened to and like we were on the same page. Took her time, I never felt rushed. Also wait time was great.
Sep 21, 2023
Dr Minchell and her associates were very though during my eye exam. I would recommend her if you are looking for a new eye doctor.
Sep 19, 2023
Excellent service friendly staff
Sep 17, 2023
excellent service and very friendly staff
Sep 17, 2023
Perfect thank you!!! Took great time with me and explained everything very great!
Aug 29, 2023
My appointment was quick and easy, and Dr Mintchell was very patient and caring.
Aug 8, 2023
Dr. Mintchell and staff are excellent !!!
Aug 7, 2023
Dr. Paula Mintchell was professional, careful, patient and very kind as always. Our son who has FXS is absolutely comfortable doing eye exam with her. Oliver found again a perfectly good-looking eyeglasses from a wide range selection. We highly recommend her to anyone!
Aug 7, 2023
Wonderfully professional, courteous and comfortable atmosphere!
Jul 29, 2023
Great doctor and the staff is amazing too.
Jul 4, 2023
Dr. Mintchell is great! Always a pleasant experience. Highly recommend!
May 29, 2023
I specifically chose this office because it is female staff and they are always so kind and welcoming, and the office is very clean and quiet. Dr. Mintchell is very thorough and explains everything clearly, I would recommend anyone to her!
May 26, 2023
Dr Mitchell is fantastic! She is thorough and gave us exercises to do at home to help my son’s exotropia. So thrilled to have found her!
May 17, 2023
Your office was warm and inviting. I was very much impressed with you and your staff, I found what I was looking for. Thank you!
May 12, 2023
Excellent place to take care of my family vision needs.
Apr 7, 2023
Always friendly and on time. Look forward to my annual appointments
Mar 25, 2023
Always feel so comfortable and taken care of. I’m super indecisive but the staff always helps me to find the right glasses for my face. They are honest and helpful and make me feel safe during my visit!
Mar 17, 2023
Everything awesome……exam, timeliness, explanations, and service.
Mar 14, 2023
Dr. Mintchell is very knowledgeable and thorough. Her staff is efficient and friendly. This is a great eye doctor's office!
Feb 24, 2023
First, the three front end ladies are fabulous. They are fun, thorough, patient and experts in their areas. All of the tests were explained and efficiently completed. Dr. Mintchell was prompt, attentive and a great listener. I had suspicions that my headaches were due to vision issues but also knew they could be from pretty much anything else. She heard me out without judgement, did a thorough investigation and was super patient with me going back and forth between 2 options 50 times so I could figure out what was most comfortable. She asked me about my family and their vision and shared some data and tips on the vision health of my kids. Dr. Mintchell is clearly passionate and invested in improving eye care in her community. Special shout out to Natalie, Marisol and Melanie for their patience and gentle honesty as I took forever to pick out frames.
Feb 2, 2023
Exceptional service Dr. Mintchell was very informative and helpful.
Feb 1, 2023
Extremely polite, knowledgeable, and prompt! By far the best vision provider I've been to.
Jan 17, 2023
Dr. Mintchell is very passionate about her work. She is very attentive and kind. So happy that we have found her.
Jan 13, 2023
Was very pleasent everyone was very nice. She listened and was very informative. I give 5 stars
Jan 11, 2023
Everyone was wonderful! I called because my son suddenly started experiencing difficulty seeing clearly and Dr. Mintchell’s office was able to get us in the same day! I highly recommend this group of caring and professional individuals.
Nov 18, 2022
Dr. Paul is terrific and very thorough. The only thing I didn’t like was waiting for 45 minutes for my appointment - I could’ve stayed at work.
Nov 12, 2022
As always Dr. Mintchell and her staff are very professional. She always addresses any concerns we have and is very pleasant. We have been patients for a couple of years now and have no plans of going anywhere else. Their prices are also very reasonable.
Oct 28, 2022
Excellent Service and great environment.
Oct 16, 2022
Best eye doctor with great bed side manner. Totally remembers her patients. Takes time to talk business and personal.
Sep 23, 2022
Dr. Mintchell is wonderful! Not only does she take the time to listen to my concerns, but she genuinely is interested in making sure you’re comfortable. She doesn’t upsell expensive products that don’t work and I never question when she tells me about a product she loves. Her office staff is WONDERFUL, always friendly. Super clean. And FANTASTIC with kids. Highly recommend!
Sep 16, 2022
Great doctor, took time and patience to understand our needs and concerns. Especially us older folks.
Sep 10, 2022
Always a fantastic experience!
Sep 9, 2022
I appreciate the kindness and clear explanation of the results of exam.
Sep 2, 2022
Great doctor and friendly staff
Aug 31, 2022
After searching many different eye clinics, I was very happy that I chose Dr. Mintchell at Vision Art Eye Care. Dr. Mintchell and all the staff are very welcoming, friendly and helpful. I did not feel rushed and Dr. Mintchell and the staff took time to address and answer all my questions and concerns. I will definitely be returning to Vision Art Eye Care for all my eye care needs.
Jul 23, 2022
Nice clinic Dr. Paula very detailed and taken care my kid.
Jul 13, 2022
A patient since 2021 and I feel my health and wellbeing are important to Dr Mintchell.
Jul 13, 2022
Excellent. She listened to my concerns and spent the time to make the correct lenses.
Jul 11, 2022
I've been a patient of Dr. Mintchell for a few years now and could not have asked for a better most caring doctor that actually cares about your well-being (eyes). Thank you!
May 18, 2022
Dr. Mintchell is awesome! Very thorough and professional. I learned more about my eyes than I have in my entire life and I have been visiting optometrists since 2nd grade! I was bummed out when my eye doctor's office closed but now I am glad that I found Dr. Mintchell. She made an experience I was not looking forward to into an outstanding experience.
May 14, 2022
Dr. Mintchell is very caring and knowledgeable. What I like the most is her individual attention, she took her time to talk and examine me.
May 5, 2022
Dr Mintchell and her staff were wonderful. The atmosphere was pleasant. They were thorough, professional and helpful. Dr Mintchell was very friendly and explained next steps for me for my eye care. I highly recommend this team.
Apr 22, 2022
Excellent service excelente atención al paciente
Mar 7, 2022
Outstanding services and excellent staff members
Mar 1, 2022
It is always pleasure to go the office Dr Paula Mintchell and have all the great people working there. The service and look of the office is so nice. Dr. Mintchell is a true professional where I can say that any all eye matters I have had have been worked with by her office and referrals. I feel like know the current state of my eyes and with yearly exams I am in great eyes and hands
Feb 28, 2022
I absolutely recommend Vision Art for your eye care. Dr. Mintchell is very thorough in her eye exam and continues to stay up to date with the newest technology. One of my sons needed vision therapy (which we had been unfamiliar with) and Dr. Mintchell took plenty of time in explaining why he needed it, how it would help, etc...At the end of the therapy she showed us the results of eye tests he had done before therapy vs after therapy and the results were amazing! It is a great office!
Feb 28, 2022
Dr. Mintchell took my appointment within one hour when i called explaining my vision problem. Took a lot of time with me and discovered I had a detached retina. Referred to a surgeon later that day and now recovering. Really appreciative of her and the staff! Ryan
Feb 12, 2022
I don’t wear glasses, but was having trouble reading at night. So I am not experienced getting my eyes tested. This was a Great experience. Everyone at the office was amazing and very helpful. Dr Mintchell listened and asked questions and gave great advice.
Feb 11, 2022
Dr. Mintchell was great. She let me walk in as an emergency patient even though I’m not her regular (my kids are). She was so gracious to answer my personal call and return the call also immediately. Thank you for your loyalty to your job!
Jan 31, 2022
Dr. Mintchell is such a courteous, patient-oriented and extraordinary person. She's extremely knowledgeable, inquisitive, kind, efficient yet professional at every visit and would recommend her services to all.
Jan 23, 2022
I love taking my kids to Vision Art Eye Care with Dr.Mintchell. She's really nice and always has the best attitude and she is also really patience with the kids.
Jan 21, 2022
Dr. Paula is great at her work & the staff too is easy to deal with. Highly recommend this facility!
Jan 13, 2022
Dr Mintchell is most professional and thorough. My kids feel very comfortable with her and so do I. She is definitely recommended for emergency eye appointments and vision issues.
Dec 1, 2021
Quick and Amazing service from everyone there
Nov 12, 2021
Great professional service and staff, very happy with everything
Oct 31, 2021
Everyone in the office is so friendly and professional. Also, they all helped me pick out glasses when I was super indecisive :)
Oct 12, 2021
Excellent!!! Wonderful experience!The office staff is very professional, friendly and supportive.Dr.Mintchell is extremely knowledgeable and always answers to questions.
Oct 12, 2021
La Dr.Paula Mintchell excelente doctora excelente atención a los pacientes
Sep 28, 2021
pleasantly surprised how quickly i was able to get in for an appointment on a minor issue (same day) and Paula was straight forward and courteous i had been going to my old eye care center way the heck down in river forest and will switch to this local naperville location
Sep 28, 2021
Staff is wonderful and friendly. Appointments are quick and Dr Mitchell is so knowledgable. Grateful we found this place!
Sep 17, 2021
Dr. Mintchell is fantastically knowledgeable & personable!
Sep 17, 2021
Great team at Vision Art Eye Care
Sep 14, 2021
Never had an issue when it comes to Vision Arts.
Sep 12, 2021
Has always been a good client with obvious results. Working graciously to support the community.
Sep 12, 2021
Always love coming in! Friendly and clean environment
Sep 3, 2021
Very pleased with my experience at Vision Art Eye Care! Dr. Mintchell was caring and thorough and the staff was all friendly making it a positive experience overall!
Aug 25, 2021
Dr. Mintchell Is very caring
Aug 21, 2021
My family and I have seen Dr. Mintchell for many years. We look forward to our annual eye exams! Dr. Mintchell is thorough and detailed while genuinely caring about her patients.
Aug 20, 2021
Dr. Mintchell and her staff are beyond accommodating, helpful and thorough!
Aug 10, 2021
Dr. Paula was great with our whole family. She was patient, and discussed everything with us thoroughly. It was nice to be able to fill out all of the paperwork ahead of time online to speed up the process on the day we had our appointments.
Jun 15, 2021
My daughter has astigmatism and myopia from as a toddler. Dr Mintchell is the best eye doctor we have visited. She introduced us to ortho k and it worked amazingly for her. She is really skilled in her field and the way she tends to her patients are excellent! The staff is also very courteous and helpful.
Jun 12, 2021
Great experience for me and my family!
Jun 1, 2021
Dr MINTCHELL is very considerate and explain things in detail. My whole family go there for eye check ups. Office is very clean and they strictly take care of SOPs
May 11, 2021
Always a very friendly professional visit with a special needs adult receiving services.
Apr 19, 2021
Very professional and friendly, both doctor and staff.
Apr 13, 2021
This place is amazing! During the pandemic last year Dr. Paula herself delivered my eyeglasses in my mailbox. Above and beyond what was expected or necessary under the circumstances.
Apr 11, 2021
My experience was fantastic! The Dr. was friendly, attentive and very knowledgeable. I would highly recommend her to others.
Apr 10, 2021
I keep going back...Very pleasant,very little waiting Dr.Mintchell was as she always has been very nice and easy. Five stars if you have to go then go here you won't be sorry... MC
Apr 9, 2021
Liked that I didn't have to wait a long time to see the doctor. Kind, professional, provided information.
Mar 10, 2021
My son is a longtime patient of Dr. Mintchell and so when it came time for me to get my readers upgraded to progressives, I did not consider any other provider. From the calm, clean, and professional front staff, to the COVID protocols being followed, I was immediately at ease. Dr. Mintchell enquired as to my now college son, and her personal interaction and our conversation were delightful and put me at ease immediately. Yet this in no way distracted her from what she was doing. I felt that my examination was being done efficiently and with excellent technologies used, I felt confident in my eye examination. Dr. Mintchell explained my vision diagnosis clearly. The staff was so helpful when it came time to choose the frame, offering suggestions and crunching the numbers before I needed to commit to buying. This allowed me to make an informed financial decision. The online appointment booking and online paperwork was a real bonus and in not having to 'waste' time filling our forms.
Mar 2, 2021
I was recommended to Dr. Minthchell by another optometrist because of her expertise in vision therapy. Dr. Mintchell has been providing quality care to my daughter since August and I am so thankful for the recommendation. Dr. Minthchell is knowledgeable, professional and truly cares about her patients. Her staff is also very pleasant and welcoming. We are highly satisfied every time we visit. Will recommend Dr. Mintchell to everyone!
Mar 1, 2021
I have been seeing Dr. Mintchell for a few years. She always takes time to ensure my prescription is correct. She is extremely patient focused and takes time to get to know her patients. She remembers my kids and other facts about me every time I see her. I had to get new glasses on my last visit and she personally helped me find the right pair. She is also great with my kids for their exams. Highly recommend Dr. Mintchell!
Mar 1, 2021
Dr. Mintchell is great and so is her staff! Very patient and helpful.
Feb 26, 2021
Just frustrated I wasn’t let in until I filled out that questionnaire about contacts and an additional eye test. I couldn’t find the old email and had to call twice to have the email resent. Just felt mistreated fir as long as I been going there.
Jan 29, 2021
It was a pleasant experience. Dr. Mitchell was thorough, very prompt and has a professional and awesome demeanor...strongly recommend her for your eye care needs!
Jan 13, 2021
Dr. Mintchell really is the best our family has been in her care for nearly 8yrs. She's friendly, great with kids, extremely knowlegable and she is undoubtedly passionate about vision. Excellent!
Jan 8, 2021
Dr. Mintchell really is the best our family has been in her care for nearly 8yrs. She's friendly, great with kids, extremely knowlegable and she is undoubtedly passionate about vision. Excellent!
Jan 8, 2021
Dr. Mintchell was extremely thorough in her testing and exam. She took the time to listen to my concerns and ultimately corrected a problematic contact prescription from my previous eye doctor, fixing several of my vision issues. I'm so glad I found her and plan to stay with her practice for all of my eye care needs.
Dec 10, 2020
Very thorough, quick exam. Dr. Mintchell and the staff were very friendly. I highly recommend this practice.
Dec 7, 2020
The exam went great. I'm excited for my new glasses. Thanks....
Dec 1, 2020
So thorough and kind. I would highly recommend seeing Dr. Mintchell. She listened to all of my issues and helped me so much.
Nov 24, 2020
Great service. Very friendly and kind doctor.
Nov 21, 2020
Very safe covidwise. Efficient and helpful.
Nov 7, 2020
Amazing staff and amazing doctor, she answered all my questions and even came out to the waiting area to help us find a pair of glasses with the perfect fit for our faces.
Oct 21, 2020
Another great visit! I have been going to Vision Art Eye Care for several years. Dr. Mintchell and her staff are always amazing to work with! Would highly recommend Vision Art Eye Care!
Sep 23, 2020
Dr. Mintchell is a wonderful and competent eye doctor. I highly recommend to anyone looking for a new eye doctor.
Sep 12, 2020
Great service, very efficient and effective.
Sep 9, 2020
A very warm and inviting environment. Everyone treats you with respect and pays attention to every detail to make your vision care experience smooth.
Aug 29, 2020
I was very graciously welcomed and treated by Dr. Mintchell and her staff.
Aug 26, 2020
Dr. Mitchell is great! She is excelled with children, knowledgeable and patient. We are very comfortable with putting our children's eye health in her hands.
Aug 15, 2020
I was seen yesterday and needed an emergency visit as a first time patient. I woke up with a very swollen eye and unsure of what it was. I first went to a minute clinic and was told I need to go to the ER. My mom highly recommended this office and I’m so glad I did came here instead. Everyone was so nice and accommodating! Dr. Mintchell did a thorough exam and answered all my questions. I felt a lot more at ease after seeing her. Thank you!
Aug 14, 2020
Very Professional and great experience,
Aug 7, 2020
Dr. Paula was amazing! It was my son’s first time at the eye doctor and she was so gentle and caring with my 5 yr old! Excellent service with a warm staff and a doctor that made my child feel safe and cared for!
Jul 30, 2020
Staff is helpful and friendly. Doctor is very patient and takes the time to listen and cares
Jul 17, 2020
Dr. Mintchell works well with young children. She has variety of techniques she utilizes with them to ensure she gets the most accurate reading. She went out of her way to call me following the appointment to answer questions I had forgotten to ask while there. Truly appreciate her!
Jul 5, 2020
Dr. Mintchell is knowledgeable, friendly, and took the time to answer all my questions. Dr. Mintchell and the staff at Vision Art are amazing!
Jul 2, 2020
Exceptional Doctor and staff. Answers all questions freely and with very knowledgeable.
Jul 2, 2020
Dr. Mintchell is very through and is always kind. She always explains in detail whats going on with my childrens eyes and recommends products that will be best suited for them. They never pressure you to purchase anything. I absolutely love everyone from Marisol to Natalie. They are amazing!
Jun 26, 2020
I've been visiting Vision Art for the last seven years. Dr. Paula and her staff have always been very good in taking care of me. Great and quick service!
Jun 26, 2020
Excellent patient care provided by Dr. Mintchell and her staff. Always friendly, prepared, and efficient.
Jun 15, 2020
Always friendly, professional and on time
Jun 14, 2020
The service provided was outstanding. The office was very clean and the staff went above and beyond to provide an excellent service.
Jun 13, 2020
Quick, professional and easy!
Jun 11, 2020
Thank you Dr Mintchell and Natalie for your extreme care in social distancing, hand sanitizer, only one patient at a time, etc. I felt so safe. Very much appreciate it!
May 15, 2020
We love Dr. Mintchell! She's so kind and patient even with the most nervous and reticent child!
Mar 16, 2020
I live pretty far away from the office about 45 minutes but I'd take the commute any day! The staff is friendly and extremely helpful and Dr.Mintchell is the best she has the patience with my son and is great with me also!
Feb 24, 2020
Great Staff! Thorough and exam. Doctor was patient and took great care.
Feb 15, 2020
Dr. Mintchell is absolutely amazing. She’s caring and very thorough. I would highly recommend her. Her staff is wonderful, too.
Feb 12, 2020
Deals with kids in the best way possible. And gave my son the perfect glasses he needed
Jan 27, 2020
All the staff was very professional and nice! It was my kids first eye appointment and they were very patient and did a great job making sure the exam was completed.
Jan 18, 2020
I appreciated the courtesy of the staff, along with their attentiveness! I have a plethora of vision issues, so it's very reassuring to have a great team tending to my needs & listening to my concerns.
Jan 6, 2020
I REALLY LOVE THIS PLACE EVERYONE SO NICE & VERY PROFESSIONAL. I LOVE THE CLEAN ENVIRONMENT. MD VERY PERSONAL TO PATIENTS, AWESOME!!!
Nov 2, 2019
5 out of 5 stars for Dr. Mintchell.
Oct 31, 2019
I was very well taken care of and highly recommend going back to there thanks so much . James Hatton
Oct 28, 2019
The entire office is very nice and helpful!
Oct 21, 2019
Overall good visit with complete satisfaction of the testing, analysis and results provided. Pleasantly surprised at the end there was no sales pressure of lenses or frames👍
Oct 8, 2019
My experience with Dr. Mintchell was great. She was kind and knowledgeable. After my visit, I was able to get a print out of my prescription.
Oct 8, 2019
Dr. Mintchell takes the time to listen to me for any questions I might have for her, I am very comfortable asking questions or just sharing how my eyes have been, Her staff is very knowledgeable, will help answer questions. I like this office, feel at ease and grateful to have found this doctors office.
Sep 25, 2019
Very pleased! Service is excellent and Dr.Mintchell is very caring.
Sep 21, 2019
Excellent service with state of the art equipment. Dr. Mitchell is very proficient.
Sep 2, 2019
Great service, experience. Great doctor.
Aug 28, 2019
Dr. Mintchell is tremendous! I have been be a patient of hers for 7ish years now and her bedside manner is great! Thorough in explaining various diagnoses and options. She is always knowledgeable about the “new” practices to help maintain/monitor eye health. Her staff is wonderful as well! Always patient with my questions and quick processing for those days i am on a tight schedules.
Aug 1, 2019
I was comfortable during the visit and got the frames I wanted even though they weren't on display. Dr. was gentle and kind.
Jul 27, 2019
I always have a good experience here I would highly recommend going here to anyone
Jul 23, 2019
Love Dr. Mintchell. She is down to earth, approachable, professional and practical. Can't go wrong with her as your eye doctor 😀
Jun 27, 2019
Dr Mintchell is very progressive as well as professional. She is a true asset to her profession and patients.
Jun 19, 2019
When I found myself in need of urgent care of an unusual eye emergency I fortunately made an appointment with Dr Mintchell.She got me in without delay. The office and her staff are top notch.Dr Mintchell was great at addressing my medical needs and I will definitely use her for my routine Eye care needs.
Jun 18, 2019
Dr. Mintchell is great, and my annual appointment went smooth as usual!
Jun 17, 2019
Excellent customer service and a very knowledgeable optometrist!
Jun 6, 2019
Dr. Mintchell and her staff are great people. I love the office and the way they treat each individual
Jun 5, 2019
Excellent service I feel more than happy I'm so grateful for my improvement. Thank you Dr. Mintchell for the quality of work and the nice person you are. Thanks to the great stuff members any time I need something they are very helpful I feel great in this place. 100% recommended.
Jun 5, 2019
Its always a pleasure to deal with the entire Vision Art staff.
May 15, 2019
excellent as always. all employees seem kind and helpful
Apr 18, 2019
Service was excellent as usual. Really satisfied with my glasses
Apr 15, 2019
Everyone in the office is knowledgeable and friendly. Always a pleasure! Dr. Mintchell works with me to get a perfect result.
Apr 8, 2019
Excelente servicio, trato amable y profesional!
Mar 26, 2019
Dr. Mintchell is great! I am always pleased when I come here - I am treated with great care and my questions and concerns are always answered. I highly recommend this office!
Mar 21, 2019
Very pleasant visit.Dr.Paula is awesome. All the staff are very helpful..
Mar 18, 2019
Always an excellent experience here. Dr. Mintchell is very personable and punctual. The front desk staff are great explaining any questions you might have. By far the best experience I’ve had with optometrists.
Mar 14, 2019
Dr. Mintchell is wonderful. Very thorough and very personable.
Mar 4, 2019
Efficient and pleasant experience. Lovely office environment.
Feb 20, 2019
The staff are extremely friendly but the frames and lens are extremely expensive, even with my awesome VSP insurance. I will not return because of this.
Feb 17, 2019
At least one or two more brands that offer extended sizes would be helpful for us. Excellent service.
Feb 5, 2019
The staff was very friendly, and helpful. They were able to fit me in last minute and took great care of me.
Jan 30, 2019
Great experience in the office; very knowledgeable and caring doctor! Highly recommend! Dr. Clinton Sexton
Jan 28, 2019
Very professional and courteous, yet Dr Mintchell keeps her personal touch. Love taking my son to her. Her entire office is friendly and courteous and answer all my questions. I had an inquiry from my son’s Neuro about his vision and Dr Mintchell voluntarily offered to send the Neuro a note.
Dec 25, 2018
Best eye doc around. Super nice and personable and knowledgeable. I had to go to her after having LASIKs,and I loved her so much that my husband and daughter now go to her too.
Dec 11, 2018
Excellent experience. Would highly recommend. Everything from making an appointment through to the end was such a great experience! I will continue seeing Dr. Mintchell on an annual basis!
Nov 23, 2018
Dr. Mintchell was wonderful. She was very kind and patient with my twin boys. I highly recommend Dr. Mintchell snd I’m very glad I was referred to Vision Art!!😁
Nov 21, 2018
She's friendly and explained everything .My whole family go there and we are very happy with her.
Oct 29, 2018
Thank you all for taking so much time with me!
Oct 19, 2018
Absolutely love Dr. Mintchell and her office staff! I first came to here for my son’s first pair of eyeglasses and now I have gotten mine! Everyone is friendly and definitely patient! Couldn’t have asked for a better office experience both times I and my family have come into this office.
Oct 17, 2018
Very nice office, clean, staff is extremely nice & helpful, and did not have to wait at all to get in. Doctor explains everything fully, always asks if we had questions, and answered them. Glad we found her she is great!!
Oct 16, 2018
I highly recommend Dr Mintchel she is careing thorough and is willing to come in on off hours if you have an emergency.
Oct 6, 2018
Dr. Mintchell is very professional and has a very caring manner towards her patients. I would recommend her highly.
Sep 19, 2018
Fabulous Doctor and staff. Dr. Mintchell is very knowledgeable and has an exceptional personality. I wouldn't go to any other doctor for my vision needs.
Sep 14, 2018
This was my first visit to an eye doctor in years. Dr. Mintchell gave me a thorough exam and made sure I understood what she was doing with each test. I was very pleased with my visit and will be back for future exams! Thank you!
Jul 30, 2018
My daughter visited Dr. Mintchell for her kindergarten eye exam. She is typically nervous in new situations, but Dr. Mintchell made her feel comfortable right away. She made the exam fun, so my daughter felt like they were just playing games and having fun the whole time. Everyone in the office was very nice and welcoming to us.
Jul 30, 2018
I was very pleased with the care my six year old daughter received. From the beginning where we registered, to the assistant, and lastly to the doctor who was amazing and made my child feel comfortable. My six year old loved this place.
Jul 17, 2018
You all have a online service that actually works.🙂
Jun 27, 2018
Dr. Mitchell was very knowledgeable and immediately had answers for problems I was having. Very friendly staff, great eye doctor!
Jun 22, 2018
Dr. Mintchell is always prompt and professional. Courteous and friendly. She takes the extra time to make you feel comfortable and important.
Jun 20, 2018
Very pleased with Dr. Mintchell and her staff.
Jun 18, 2018
Always excellent, professional service for kids and adults as well
Jun 17, 2018
I have seen eye doctors for over 50 years, Doctor Mintchell is one of the best!
May 23, 2018
I was very pleased with the courteous manner of all the staff. Dr Mitchell was thorough and answered all my questions. I'm glad to have to have found Vision Art.
May 23, 2018
Always get great professional eye care and the staff is amazing!
May 12, 2018
This was my first visit at this office. I was actually treated like a human being and not just a number. Front staff was very welcoming. Dr was very caring and was very accurate as well as a pleasure to talk to. I highly recommend this office. Lots of great glasses to choose from . Janet k lederer
May 1, 2018
First time seeing Dr. Mintchell and we are very happy we found her. She was very friendly and made my daughter feel very comfortable during her appointment! Very knowledgeable and would recommend her to all our family and friends!
Apr 28, 2018
Very friendly and attentive staff! I initially had trouble finding a new eye doctor after moving but extremely happy with my experience here and would definitely recommend!
Apr 17, 2018
As always a pleasure to go there! Very thorough!
Apr 14, 2018
Dr. Paula is so friendly and professional. I'd highly recommend her for your eyecare. My son also is a patient. We've had the best experience here of all of the eye doctors we've ever seen.
Apr 5, 2018
great help the dr is amazing at location I visited
Mar 18, 2018
My companies vision plan changed, so decided to switch eye doctors. The clinic is clean and organized, and Dr. Mintchell did a very good exam. I also purchased my lens/glasses there, and the staff helped me narrow down choices. My overall experience was excellent, and would recommend the clinic to friends and family.
Mar 15, 2018
I truly appreciate how helpful the doctor and her staff are. So much so that I chose this practice even though they do not accept my vision insurance. I look forward to picking up my new glasses this week.
Mar 11, 2018
As always super nice and very accommodating with my son’s anxiety.
Mar 6, 2018
Dr Mintchell, you are great with my children! Thanks again!
Mar 6, 2018
Love my visits with Dr. Mintchell. She loves what she does which is so transparent during the exam process. She takes the time to listen & address concerns.
Feb 24, 2018
I’ve been seeing Dr. Mintchell for a few years now and she is just wonderful! I recently went to see her to confirm I had pink eye. She didn’t just take a quick look and sent me off with a prescription. She truly took the time to thoroughly examine my eyes. She’s a great doctor and has such a warm personality. I wish I could give her more than 5 stars!
Feb 18, 2018
Dr. Mintchell was recommended to me by a neighbor and I can’t say enough great things about my experience with her. The office was clean, organized, the staff was incredibly friendly and Dr. Mintchell was fabulous. She’s easy to talk to, thorough in her exam, and very friendly. The appointment was quick and easy and I left with my contacts ordered and everything correctly submitted to my insurance.
Feb 17, 2018
Very nice office, great staff, great with kids!
Feb 2, 2018
Wonderful eye practice! Entire staff is very friendly, helpful, and patient; especially with small children!! We would definitely recommend!!
Feb 1, 2018
I am very pleased with service at dr. Mintchell Office. She made me understand the real problem with my 7 year old daughter. She gave me a thorough explanation of the situation and provided options of solutions. Staff was helpful too.
Jan 27, 2018
Our family has been seeing Dr. Mintchell for two years and we continue to be so happy with every visit! She is extremely knowledgeable, friendly, and she and her staff have gone above and beyond to help with insurance questions, glasses repairs and adjustments, and anything else we have needed. We are so happy we found this office!
Jan 14, 2018
It was a very good, efficient experience. I did not have to wait long, or at all, and everything was explained thoroughly and made clear. Dr. Mintchell is very personable and a good doctor and she really seems to care about her patients.
Jan 9, 2018
Dr. Mintchell is fabulous! She takes the time to listen, she is patient and kind. She always makes sure I understand every test and procedure and her office staff is great too, especially Natalie!
Jan 7, 2018
Always friendly and efficient.
Jan 5, 2018
Dr. Mintchell is an outstanding doctor. She is compassionate and caring while delivering the best personal professional care. We are incredibly grateful to have found her. Her support staff has always treated us wonderfully as well. We highly recommend Dr. Mintchell.
Dec 27, 2017
this was a great place to go very pleased and it was so nice to be able to see again so much clearer thank you and I highly recommend this doctor 👩⚕️ she was great thank you
Dec 25, 2017
We love Vision Art Eye Care! They are very professional and help make my kids feel very comfortable.
Dec 5, 2017
The care and attention from each person for every minute of the visit was excellent ... you weren't just the next person in the door, you were a specific person with specific needs and treated as a specific, special person.
Nov 18, 2017
Excellent service very pleased with DR mintchell have already recommended her
Nov 11, 2017
Nice office and love Dr. Mintchell.
Oct 31, 2017
It was my first visit and it was a very pleasant experience. Very professional and knowledgeable.
Oct 31, 2017
Excellent service, wonderful supportive kind staff! Thank you!
Oct 14, 2017
Very pleasant staff and great doctor. I always have a great experance here, and the doctor takes her time to explain to me in simple terms what she is looking for and what she found.
Oct 10, 2017
Staff was friendly, atmosphere was relaxing, and the doctor answered all our questions. She was great with our daughter. Thanks.
Sep 22, 2017
I had a wonderful experience at Vision Art Eye Care. The staff is very friendly and I was taken right on time. Dr Mintchell was professional and yet very personable. She took time to explain everything to me and didn't seem rushed.
Sep 19, 2017
My family and I love going to see Dr. Mintchell!! She is always so nice and remembers each of our names. He staff as well is extremely nice and remembers all of our names.
Sep 16, 2017
Great eye care and I was very pleased. Thank you!
Sep 15, 2017
Dr Paula Mitchell is great with my son. She's very patient and kind to him.
Aug 18, 2017
Dr. Mintchell and her staff are very kind and show personal interest in each patient
Aug 16, 2017
We love Vision Eye Art Care. Dr. Mintchell is kind and patient. My daughter loves visiting. Natalie is extremely helpful with picking out eyeglass frames!
Aug 9, 2017
Dr Mintchell is very thorough. Her office is well run.I had a great experience.
Jul 29, 2017
A very awesome and professional staff. Both of my boys enjoy coming to Dr. Mitchell office .
Jul 29, 2017
I have complete confidence in the care my entire family receives from Dr. Mintchell. I also like the convenient hours and ease of getting an appointment.
Jul 25, 2017
I've tried many different eye care places, but nothing comes close to how well Paula made me feel comfortable even with the most basic evaluation. My last experience was great because it encouraged habits for proper eye care. It incorporated a better solution for my contacts and routines that will prevent any cause for future concerns. Her staff are polite and pleasant both on the phone and in person. Thanks!
Jul 12, 2017
It was a wonderful expirience my 5 year old was very scare and starting from the front desk receptionist and finishing with Dr. Paula Mintchel they were very friendly and sweet with my son it was a great visit.
Jun 11, 2017
Upon arriving I was greated by a great customer service. Shortly after Dr Paula Mintchell took me in and with great detail examined both of my eyes; I felt welcomed and with everything being done in a timely fashion I would highly recommend this to everyone else!
Jun 3, 2017
I am very pleased with the treatment I received. The entire staff are great and so nice. Dr. Paula is such a sweetheart. I felt comfortable at both visits and with both exams..
May 17, 2017
I hihgly recommend this place. I choose this place based in other people reviews and they were right. I'm really thankful for me and my family with the great services. Dr. Paula was very nice she explained everything and what is the best for me.
May 16, 2017
2nd year in a row we've gone back to Dr. Paula. Extremely professional, knowledgeable, easy to have a conversation with, and genuinely cares for her patients eyes. Hands down, one of Naperville's premier Optometrist.
May 12, 2017
Thank you for your patience with Julia and the eye drops.
Apr 30, 2017
Dr. Mintchell is fantastic! Incredibly professional and friendly. Appointments are thorough and quick.
Apr 26, 2017
You guys are already doing a good job. Keep up the good work.
Apr 13, 2017
Excellent Dr. that's gives you a full explanation of what's going on.
Apr 8, 2017
Dr. Mintchell was really nice and kind. She really takes time to get to know you better and answer all your questions and concerns. I highly recommend her. I felt she treats you like a unique person and not like a number as many other doctors does.
Mar 24, 2017
Excellent customer service, little to no wait time, Doctor is very personable and explains everything as well as answers all questions thoroughly. Clean office, great eyewear selection in style and price-range. Plenty of parking.
Mar 23, 2017
The doctor is awesome. She really has a rapport with the kids and makes them feel very comfortable. The staff is also excellent.
Mar 15, 2017
Vision Art Eye Care is a very clean, very professional office. The staff and doctor are very polite, friendly and knowledgeable. They take the time to get to know their clients. I am very happy to have found this eye care center.
Feb 28, 2017
I was very happy with the way I was treated.The staff very helpful and knowledgeable.The doc (Paula) was, absolutely wonderful and very knowledgeable and answering my questions.
Feb 25, 2017
Always supper friendly and explain everything to him thoroughly to help ease his anxiety.
Feb 21, 2017
Just returned from my annual vision exam with Dr. Mintchell.
Feb 15, 2017
I found my visit exemplary. The staff supporting Dr. Mintchell is courteous and helpful. Dr. Mintchell is professional, friendly and knowledgeable. One is simultaneously at ease and reassured about the level of care at this office. Would recommend Dr. Mintchell to anyone looking for top-tier eye care.
Feb 11, 2017
Very satisfy with the Doctor and the services
Feb 6, 2017
Dr Mintchell is always very accurate and systematic in her approach to eye care. She listens well and diagnoses your eye care issues promptly.
Feb 1, 2017
I was extremely happy that I decided to see Dr. Mintchell. She is absolutely wonderful. She clearly answered all of my concerns and what the tests showed. I will definitely continue to see Dr. Mintchell on a regular basis.
Jan 31, 2017
Dr. Mintchell is everything you expect from a doctor. She establishes a rapport with her patient; performs a thorough exam; and ensures that your glasses are not just the correct prescription, but that the frames are appropriate for you and fit you. Furthermore, her staff is professional and pleasant. They spend the time with you that is necessary to ensure a quality exam and they are happy to help guide you through the insurance maze. Overall, it was fantastic first experience. I will not only return to Dr. Mintchell's office, but I will also recommend her to family and friends.
Jan 7, 2017
Had a very good experience during my annual eye exam!
Dec 19, 2016
The staff was so welcoming, and Dr. Mintchell is very knowledgable, personable and professional! I would strongly recommend her as your eye doctor!
Dec 17, 2016
Dr. Mintchell is a great doctor. She determined that my son needed vision therapy (which I had never heard of). We completed the therapy and the changes in his vision are amazing. She explains everything very well and typically runs on time. I would definitely recommend her!
Dec 12, 2016
Dr. Mintchell is an excellent eye doctor. She is kind and has a wonderful way about her which puts you at ease immediately. She treated my daughter for a persistent condition and helped us find answers. Dr. Mintchell is patient, caring, explains things thoroughly, and makes herself available for her patients. My other daughter and I are also patients of Dr. Mintchell. Her office staff has always treated us with kindness. We are so grateful to have found Dr. Mintchell.
Dec 9, 2016
Dr. Mintchell was very professional and took time to answer my questions.
Nov 16, 2016
Hi Dr. Mintchell, and staff,it was a pleasure to be in the company of great eye care professionals. The services you all provided were great,as well as painless to my children. Continue to help those whose vision fall short of the 20/20 guidelines.
Nov 11, 2016
Excellent Dr. Excellent Staff. Excellent Service. I highly recommend Dr. Mintchell and her team at Vision Art Eye Care. They are very thorough and efficient and have all the necessary tools and equipment to provide full eye care service.
Nov 6, 2016
The wait was not that long while I was there so that was pretty good. Also the doctor and assistants treated me very well. I very muchas enjoyed my time there.
Nov 1, 2016
Dr. Mintchell is a great eye doctor. Always a pleasure seeing her and she explains everything really well.
Oct 19, 2016
I really enjoyed the quick scheduling the same day!
Oct 13, 2016
Clean office, friendly staff, minimal wait time. Dr. Mintchell was kind, thorough, and a good communicator. She proposed a plan of care but empowered me to make the decision. Highly recommend.
Oct 8, 2016
Everything was fantastic excelente service
Oct 2, 2016
Dr. Mintchell and her staff are incredibly qualified, professional, and friendly! I would highly recommend her office. 5 out of 5 stars!
Sep 20, 2016
Dr. Mintchell is a very pleasant doctor and she thoroughly explains what she is doing and what the results mean. The whole staff in the office are friendly and helpful. I recommend this care provider.
Sep 14, 2016
Dr. Mintchell has the perfect blend of patience, kindness and professionalism needed to accommodate the special needs of my son. Thanks to her and the staff, our visit was stress-free.
Aug 22, 2016
Dr. Paula Mintchell is exceptional! Great with kids, friendly, and informative. Office is clean. Staff is cheery and helpful. Will continue coming back!
Aug 16, 2016
The staff was very patient and kind. My daughter loved it!
Aug 6, 2016
Friendly and fast. I was impressed with the web presence and filling out forms online. When I got to the office they were friendly and fast. They explained everything in a way that made sense. Also when I was asked about how often I change my contacts or how long it had been since my last appointment (it has been a long time) I wasn't shamed. They spoke to me with respect which was nice even though I wasn't smart about my eyes.
Aug 2, 2016
Everything was great. I'll be telling my whole family to come here without a doubt.
Feb 29, 2016
Love Dr. Mintchell!! She and the staff at Vision Art are friendly, knowledgeable and professional! I've already referred my sister and will continue to refer friends/family.
Feb 27, 2016
She is very professional and knowledgeable. She is great with children and adults.
Feb 25, 2016
The receptionist(s) and the doctor were very polite and helpful. I did like the service we got.
Feb 20, 2016
I worked in optics for a decade, so I tend to be picky. This office surpasses my expectations in service, professionalism, and knowledge. Dr. Mintchell and her team walk you through the entire process. We drive an hour to see this team. Nobody compares!
Feb 6, 2016
Everything was explained very well. Did not feel like the Dr. rushed at all. She did a great job explaining everything.
Feb 1, 2016
Just to have front staff smile when greeted!:)
Jan 22, 2016
I'd like to see more frames on display if possible.
Jan 19, 2016
Dr. Mintchell and the staff are exceptional. I appreciate that the examination is meticulous and thorough. And excellent suggestions are made when it comes to contact lenses. The only suggestion I can make is for you to please change your lab that makes eyeglasses. As you are aware, my husband and I had a really terrible experience with two pairs of unusable glasses that cost hundreds of dollars - one pair just didn't work out and the other pair was incorrect even after three tries - all lab errors that I have to live with.
Dec 30, 2015
She was very good with oliver and did an awesome job relating to oliver by having him feel confortable with her. I would definetly recommend her to anyone!
Dec 12, 2015
Great experience. Will refer.
Dec 9, 2015
Fantastic visit! Dr. Mintchell was wonderful with my daughter and made her feel very comfortable. The doctor was able to keep her entertained and performed the eye exam quickly. She took time to ask if I had any questions and explained any next steps and follow up needed.
Dec 9, 2015
Very professional and friendly staff!
Dec 8, 2015
I have twice had to call Dr. Minchell on her cell with a bit of an emergency. Both times it was outside of her regular hours but made time to see me. I was impressed that she referred me to a specialist just to verify her diagnosis. She was correct and followed up with me on the treatment. I really appreciate the way she cares and makes herself available.
Nov 28, 2015
The personnel at the front desk is not welcoming. She seems very unhappy with her job for some reason.
Nov 26, 2015
Thank you for being so thorough and explaining everything. Everyone is very friendly and knowledgable.
Nov 22, 2015
Maybe have things around the office that show best practices for good eye health.
Nov 17, 2015
The experience was excellent!!
Oct 31, 2015
Respectful receptionist and a knowledgeable doctor, took care of my problem/pain and educated me about the eye. Thank You!
Oct 26, 2015
I had a great visit start to finish. I will refer my friends happily and bring my family in, too.
Oct 24, 2015
Doctor was very thorough with eye exam and even with medical history. She also took information on my other eye doctors to contact them .
Oct 15, 2015
This was my first visit and I was beyond pleasantly surprised. The staff was very friendly and helpful. Dr. Mintchell was adorable as can be. She was very sweet and approachable. She made me feel very comfortable. I will definately refer my friends and family. I can see why patients would keep coming back!
Oct 10, 2015
It was great visiting your facility
Oct 10, 2015
I was very pleased overall..nothing at the moment that would need improvement..
Oct 9, 2015
Possibly more options for Payments.. Especially if you are commited to help your child but financially a little difficult to give at once
Oct 3, 2015
Everything was amazing. I do wish my insurance would of covered a wider selection and options of glasses.
Sep 29, 2015
Dr. Mintchell is an excellent professional eye doctor. During my visit I enjoy speaking and discussing with her since she explains the problem scientifically and in clear way. Dr. Mintchell is also very friendly, kind doctor, and nice Person. I am really happy that she is my eye doctor. I would like to say only: "Thank you, Dr. Mintchell ..."
Sep 12, 2015
It was a great visit. Dr.Mitchell is great.
Sep 11, 2015
Great Doctor, great with my child and uses state of the art equipment. Very thorough. I was very pleased!
Sep 4, 2015
It would be great if appointments were on time. It is not unusual for them to be 10-15 min late.
Sep 3, 2015