Reviews

Excellent service, very professional and thorough. Highly recommend.

Sep 23, 2017

Exemplary Vision Care - Dr. Olivia Carleo is a fabulous optometrist and I am fortunate to have found her for my eye care as well as for my husband and my son. The office and all the staff are professional, courteous and extremely helpful with glasses and contact selections. They all go above and beyond to help their patients.

Sep 23, 2017

Awesome doctor and Facility.

Sep 22, 2017

Staff was friendly and professional. Tphey answered all my concerns during the paperwork process which was a great relief to me. They gave me a $50 gift card for someone that I would refer to their office. Great idea! I will be referring more patients to Dr. Kamila. Thank you for a great painless experience! Mike Hirtriter

Aug 30, 2017

Trust the reviews! I needed to find a new eye doctor and Vision Veritas kept coming out on top of the reviews across several sites. They have it all! Beautifully decorated, great selection of frames, and amazing staff!! Special thanks to Denise for patiently helping me pick out a pair of frames!!

Aug 17, 2017

They were very thorough and took their time . I felt like a VIP customer.

Aug 8, 2017

The visit was very pleasant and the staff were very nice and Dr. Anita was great, pleasant and very nice,

Jul 7, 2017

I told my family yesterday that my visit to Vision Veritas was the BEST 'doctor visit' I had every experienced in my 70+ years. Having awakened with a quick-onset eye problem, I was scheduled in immediately (first visit) and treated with great respect and care. Every person on staff was equally attentive and professional. Dr Olivia Carleo took great caution to diagnose my problem and give careful instructions. I left reassured. Wonderful experience under a trying circumstance on a rainy Monday morning...my gratitude runs deep!

Jun 28, 2017

I'd like to thank everyone in the office on Thursday the 22nd ..... I had an emergency due to a cement rock flew up and hit me in the eye , The doctor was great everyone one was so polite, a wonderful place for anyone needing eye care .... I recommend this eye center if you are looking for a very caring doctor . Thanks again Javier.....

Jun 23, 2017

I enjoyed my visit they have the latest technology to make sure you get the highest level of service great place

Jun 12, 2017

The people at Vision Veritas were very courteous and professional. The office is beautiful and it is very refreshing going into it. They have the best and most current equipment available and I know my eyes are taken care of very well.

Jun 2, 2017

Staff was welcoming, helpful, and engaging. Dr. Anita Carleo was thorough, explained my options, and gave me the pros and cons of each.

May 18, 2017

I really love Dr. Anita Carleo. She is very personable and very knowledgeable about her business. I have followed her from her Hurst location to her current Dallas location. I would highly recommend her.

May 10, 2017

It was my first time visiting the vision clinic and i must say it was great. Anita explained things i did not know from my past visits at other clinics, which was great.

May 8, 2017

Doc was great! Helped me out with a cheaper eye drop and that helped a ton.

May 6, 2017

I really enjoyed my visit, Dr Carleo was very personable. She explained in detail why I was having certain issue with my eyes. I will recommend other members of my family to visit her. Thank you for caring. Best Regards, Veronica Harris

Apr 28, 2017

Everyone was so helpful and friendly. You made my day!

Apr 1, 2017

Love coming here, very professional atomosphere, friendly staff and beautiful office.

Mar 29, 2017

Beautiful office, friendly staff and knowledgeable/professional Dr! They took great effort from the check-in to the examination to picking out a great pair of glasses! I would highly recommend Vision Veritas for the care of your eyes! #visionveritas

Mar 29, 2017

The staff is very professional, caring & informative all throughout the vision screening.

Mar 16, 2017

Great experience and a very professional eye examination. Love this practice.

Mar 14, 2017

Dr was very professional and thorough. The entire staff was friendly and cared for my needs.

Mar 5, 2017

I had a great experience with Dr. Olivia and her staff at Vision Veritas. I am into costuming, so I wear crazy color/style contacts which now require a prescription to order. These usually make eye doctors shutter, but we were able to talk about it, I gave them the site information from which I was trying to order (Wicked Eyez), and then over the next few days Dr. Olivia researched the manufacturer (Orion Vision Group) and found they are FDA approved and she is open to me ordering any of their contacts. I ordered them to her office and then she did a fitting to make sure they did not suction on my eyes (in other words she wanted to make sure they weren't too tight), and she was please with how they looked on my eyes when they did come in. I am very thankful for her openness and detailed research into these contacts/this company, and that she cares enough to make sure they fit correctly once they came in as well.

Feb 23, 2017

I was really impressed with everyone at Vision Veritas, they were so patient and kind even though we were trying to keep our out of pocket expenses down. They worked with our budget and did not try and hard sell us. They also took their time to explain everything properly so when we walked out we knew what we were getting and why. I really feel grateful for such a good experience and Dr Anita has South African heritage so that made me so happy.

Feb 8, 2017

Very professional and knowledgeable

Jan 25, 2017

The doctors and the staff here really care about their patients. I had a health issue and they made sure I was able to see a eye specialist as soon as possible during the busy Christmas period. They also followed up with the other doctors I had to see to explain the situation and make sure everything was ok with me. Definitely went above and beyond. In the end I was able to get a cool pair of glasses and they have a customer for life. Great customer service highly recommend.

Jan 21, 2017

This practice has become the new standard of what a good experience is. I will continue to come back. Highly recommended

Jan 14, 2017

I love Vision Veritas. Every one who works there is kind and great at what they do. I look forward to visiting each year.

Jan 11, 2017

Excellent customer service from Dr to optician. They took the time to try to get to know me. The tech was very straight laced w no interaction, besides that it was an excellent experience for my first eye exam. I look forward to seeing them once a year.

Jan 1, 2017

Minimal wait time. Most thorough eye exam I have ever had and at a very reasonable cost

Dec 29, 2016

This is one of the nicest Dr's office I have ever been. The exterior looks like an Tuscan Villa and the inside is elegant to match. The staff is courteous and helpful and ever-so nice. The Doctors are sweet, understanding and charismatic making this place a truly wonderful experience. The eye wear selection is large and tasteful. They use some of the latest equipment to provide accurate assessments and solutions. They also help you to decipher your insurance benefits. Make an appointment and see for yourself.

Dec 29, 2016

Outstanding facility, both doctors and support staff. I had my vision exam with Dr. Anita Carleo who was thorough, personable, accommodating, and explained everything clearly and in detail. I also purchased a pair of designer prescription frames and lenses. Ms. Denise Gomez helped me with the frames. She was wonderful and very knowledgeable, pulled my benefits and offered me a good deal. Finally, Alex at the front desk was very helpful and nice, as well. Overall, a great first experience in a relaxed environment where you feel people want to take care of your needs. I will definitely stick with Vision Veritas in the long run.

Dec 28, 2016

Very pleasant experience, staff was very professional yet friendly and approachable!

Dec 24, 2016

Your office is so beautiful. The staff is professional and so friendly. And of course the Drs are pretty special!!

Dec 11, 2016

I just love this place!!! Everyone is so nice and always take good care of my eyes!

Dec 6, 2016

Very satisfied with the eye care I have received.

Nov 12, 2016

Friendly and professional staff. It was great!

Nov 6, 2016

Staff and doctors were amazing! Very pleasant and welcoming! Definitely will recommend to friends and family.

Oct 29, 2016

Always a delight, to come in for a appt.! Courteous & professional service!

Oct 2, 2016

Fast Service, very comfortable, the ladies are drop dead gorgeous, frames were kinda though.

Sep 28, 2016

I haven't had an eye exam in years, but recently my body was telling me that it's time...My husband has gone to Dr. Olivia for years and won't go to anyone else for his astigmatism and strong prescription, and he raved about the new office. So, I went last week and had a really wonderful experience - the staff was so helpful and relaxed, and even though I was the last patient of the day, they spent extra time with me to explain what they were doing and assist with selecting my first eyeglass frames and progressive lenses. They make it all easy but tell you what's important and answer all your questions patiently. They are on the VSP plan, too, so that (and CareCredit) helped me focus on what I need instead of just what I can afford. I'll be back soon for sunglasses and maybe even some extra eyeglasses to mix things up. Thank you Dr. Olivia and Team VV!

Sep 19, 2016

I had a good feeling from the moment I walked into the Vision Veritas office and I was not disappointed once I walked out. From the friendliest smile at the reception desk to pleasant visit with the doctor and the picking out my new pair of glasses. I really am quite pleased with the fact that I chose them to care for eyes and will certainly be recommending them to my friends and colleagues

Sep 15, 2016

This was by far a great place! Everyone was very kind and attentive. Dr. Anita was great. She was so sweet and explained things very clearly. I will be recommending my friends here! Picking out my glasses took some time but the lady helping me was very patient and gave me great feedback.

Aug 12, 2016

It was my second visit at Vision Veritas and I was impressed the second time as I was the first. The level of proffecionalism and support to customer was amazing. The office appearance is a Very clean atmosphere and well put together. I will definitely continue going back.

Aug 5, 2016

I was very pleased with my visit.....well not pleased with some of the news . Dr. Olivia was wonderful and explained everything in detail. My referral was done within the day and that is a big plus. Thank you all for your care.

Jul 29, 2016

Yes I was very happy with your services and have already told several people and you already saved me so much money on the eye gel and I've never known a Dr. that would give you there home no I've bragged about you to everyone thanks for your concern see you Tuesday and I'm feeling better Thanks June Lindley

Jul 3, 2016

Outstanding staff and facilities. Best optometry experience I have had. Attention was paid to my concerns, both vision and financial when it came to selecting lenses. Would not hesitate to recommend to friends and family.

Jun 28, 2016

Friendly atmosphere. Good customer service. The doctor took her time to go over every little detail with me. She was patient and friendly.

Jun 25, 2016

Very great experience, as I was not referred by anyone, just handpicked due to your location. t was a great experience from start to finish -- very friendly and professional staff. The entire staff met and exceeded my expectations.

May 8, 2016

Everyone at Vision Veritas is wonderful. I loved the quality of service along with the warm smiles.

Apr 26, 2016

I would like to see digital eye chart and an eye paddle to put over right eye then left instead of your hand. All people who are up close to the patient should use a breath mint before each appt.

Apr 5, 2016

Always a delight to see you all! The exam is so thorough with honest feedback. The staff is very sweet and professional. I feel that my eyes are in very good hands with the Carleo doctors and their team. See you next year.

Mar 15, 2016

Super friendly staff that greeted me, apologized for the delay, made me feel comfortable and welcomed. Doctor was great and thorough. I would recommend them.

Mar 8, 2016

Everything was great and really simple!

Feb 18, 2016

The entire staff was professional and friendly. I loved the selection of frames -- just wish there were more options because I usually try on dozens of pairs! I did find a beautiful pair though, and can't wait to get them in. Thanks again for the wonderful visit.

Feb 17, 2016

Larger frame selection would be nice. Having a smaller face it is difficult to find proper sized frames. Everyone was very nice, helpful and I felt very comfortable with Dr. Anita. I am having my husband make an appointment soon.

Feb 17, 2016

The only drawback was the expense of the glasses. Seemed overpriced.

Feb 15, 2016

THE VERY BEST CARE AND EXAM POSSIBLE...THANK YOU

Feb 15, 2016

I couldn't have been more pleased with me experience. The staff was very attentive. Every aspect of my visit was explained to keep me informed of the procedures.

Feb 13, 2016

Everything was wonderful! I will be back for sure.

Feb 10, 2016

Nice atmosphere and very pleasant staff.

Feb 9, 2016

I had such a fantastic experience!

Jan 26, 2016

Great service. Very professional and helpful.

Jan 26, 2016

From the moment I arrived everyone was courteous and attentive. My annual checkup was very professional and thorough. I definitely recommend Vision Veritas.

Jan 25, 2016

Dealt with 4 staff members and all we excellent. All smiled and spoke to me, not above me. The facility is very open and inviting. I felt very comfortable during ever step of the process.

Jan 24, 2016

The wrong type of appointment was set. The he thought I was there for eye screening but was there for glaucoma screening. It took a few minutes but the problem was resolved immediately. I wasn't able to see my DR but was seemed by her sister. I really appreciated her making time for me because I live an hour and a half away. Dr. Anita called me the next day and apologized again. I loved the way the handled everything.

Jan 23, 2016

The doctors and staff of Vision Veritas are personable, easy to work with and truly care about their patients. I would highly recommend them.

Jan 17, 2016

Everyone was welcoming, friendly, knowledgeable, and kind. I had fun picking out my glasses, and even enjoyed the examination itself. I highly recommend Vision Veritas.

Jan 6, 2016

Excellent and knowledgeable staff kept me informed through the entire appointment. The office environment is elegant yet relaxing. I would recommend this place to anyone looking for glasses or needing eye exams.

Dec 8, 2015

I love this place greatly. Best staff around.

Dec 8, 2015

My visit was extremely pleasant and my mind was put at ease immediately. Dr. Corlea explained everything in detail and was so very professional. Thanks you her and her staff.

Dec 1, 2015

Called after visit to get more information and an emailed copy of my records and didn't hear back. Would love to talk more about my options as far as contacts and glasses.

Nov 23, 2015

My experience was stellar. The staff is great and super friendly. The facility is clean and very well kept...not to mention delicious refreshments. Dr. Anita was very thorough and I appreciate her attention to detail with me. I will refer as many people as I can to Vision Veritas. Love this place!

Nov 19, 2015

I was informed that I would have to pay for glasses and could not only purchase contacts when I do not need more glasses. When I talk to other people who have contacts,they state that with their optometrist, they are not required to purchase glasses as well. I prefer to not pay for things I do not need. If this is true, I wouldn't return or refer others. Other than that,the service was great. I enjoyed everyone that I interacted with at this location. Excellent service.

Nov 15, 2015

Everyone I met with and spoke to was very friendly, helpful and informative. My only concern is that I had a question about the HIPPA form I was asked to fill out, that the front desk person wasn't able to answer for me. The top two options on that form read almost identical - I would have preferred not to allow my information to be shared and used for various reasons, and as I understood it the 2nd options on that form said that I don't want to have my information shared but I will still be able to receive treatment if I mark it. The person at the front desk said that she didn't know the difference but she thought that I couldn't receive treatment if I chose option 2. For something as significant as HIPPA, I expected a more thorough explanation of what legal rights I was signing away.

Nov 8, 2015

I am glad I chose Vision Veritas, I loved how everyone was concerned for my well being and eyes, I didn't know I was going to come in with eye issue, but I did and the Dr's took concern so fast with medication and checked on me after hours, I highly recommend Vision Veritas to everyone, I have recommended them to my daughter and friends. I am here to stay. Great job Team.

Oct 26, 2015

Love this place. It's so clean and elegantly put together and Mrs. Dr. knows her stuff. She's great!

Oct 19, 2015

Super friendly staff and comfortable environment.

Oct 1, 2015

Very professional staff and office environment.

Sep 18, 2015

I would have liked to be shown a more affordable line of frames.

Sep 9, 2015

Excellent service. Most through exam I have ever had. Loved the fact that the Doctor took her time and explained each procedure. I apologize that I was in a bit of a hurry at the end of the appointment, but my fault for scheduling things too close together. Thanks for great customer service and eye care. Very friendly and kind from the minute i called to make an appointment. Thank you.

Jul 5, 2015

Very friendly,personable,informative,would highly recommend.

Jul 4, 2015

Service was too fast, I never was able to even look at my phone for the time. Just kidding, everything was great!

Jul 2, 2015

You guys were awesome! Thanks for being patient and walking me through my contact lens options.

Jul 1, 2015