Reviews

The Experience with the Eye Center was wonderful

Oct 16, 2021

My visit was very prompt and thorough. The doctor spent much time explaining options.

Oct 15, 2021

I always recommend The Eyecare Center of Wheeling.

Oct 14, 2021

Excellent service by everyone as always

Oct 14, 2021

Wonderful office to visit. I felt like I was very important . And they would take as much time as was needed to do my exam.

Oct 9, 2021

Everyone at the Eye Center was kind and friendly. Dr. Happe was especially gracious and helpful with explaining the situation with my eyes so I could make decisions. He patiently answered all my questions. This was my first visit and I’m so grateful friends had recommended him. He’s excellent and I would not hesitate to recommend him. Kudos!!!

Oct 8, 2021

The staff was very helpful and pleasant. Dr. Pockl( not sure of his spelling). Is the best.

Oct 7, 2021

Great Doctors!!!! Just very hard to get an appointment. Lost my glasses and was told I had to wait a month to get in. Not sure the doctors know this is happening!

Oct 7, 2021

So fortunate to have such excellent eye care. Thank you

Oct 6, 2021

The building was clean, staff extremely friendly, process was quick, and Dr. Pockl was excellent!!

Oct 6, 2021

Always a good experience great knowledgeable doctors and friendly staff!

Oct 5, 2021

I was seen without a scheduled appointment due to my concerns with vision problems I was having. The staff was very kind and caring and Dr Pockl was very thorough in checking my eyes and testing for any problems. They are the best!

Oct 5, 2021

The staff are so friendly and my doc is the BEST!! Everyone remembers something about you, making a connection. I get a really thorough eye exam and doc explains everything well. They clearly love their jobs as they are so patient oriented and strive to provide the best services possible. Highly recommend this practice!

Sep 30, 2021

If there is one Doctor and one office I wish every person could go to, it is Dr. Dormas at the Wheeling Eye Care Center. Every person there is friendly and professional. I appreciate the new, updated testing available and left knowing the accurate health of my eyes. Dr. Dormas is easy to relate to and has a wonderful sense of humor. Amanda was great help in choosing new frames and type of lenses. I look forward to seeing her again. Everyone I came in contact with in that office, lifted my spirits! I would mention them each by name, but my memory is't that good. 😀

Sep 30, 2021

Great attention to detail.

Sep 30, 2021

Eye care center is clean and neat. Everyone is very nice and helpful. The atmosphere is very welcoming.

Sep 29, 2021

Staff is very efficient and knowledgeable; instruments and testing is state of the art; doctor is very personable and easy to understand.

Sep 28, 2021

I've been a patient for many years and I have no complaints at all. Great service, great personnel and I love my optometrist.

Sep 28, 2021

Everyone was so friendly and pleasant. Great sgreat service and I would recommend the eye care center to anyone

Sep 28, 2021

Very professional and customer friendly.

Sep 24, 2021

Excellent, friendly, professional

Sep 23, 2021

You all are the best. You got me in when I thought it was probably not a big deal then got me to someone to fix my retinal tear that could have been a really big deal. Thank You!

Sep 23, 2021

I felt like I was treated very well and feel good knowing my eyes are in good shape

Sep 23, 2021

Staff is very friendly and my Doctor is great Always satisfied with your service

Sep 23, 2021

All your staff and physician very courteous and helpful and pleasNt

Sep 21, 2021

Excellent care wonderful service

Sep 20, 2021

Dr Dormas is always so kind and caring. He does such a great job and takes his time and I never feel rushed. Jay is great and kind and helpful with gasses fitting. The whole staff is pleasant

Sep 18, 2021

Friendly service. thorough eye exam and great explanations of expectations. Also bought a pair of sunglasses at a reasonable price.

Sep 17, 2021

Excellent care. Always on time. Pleasant and knowledgeable employees.

Sep 16, 2021

Once I was checked in, there was little waiting for the appointment to begin. The staff are welcoming and professional. I appreciate all they do. Dr. Dormas is knowledgeable, and I have complete trust in his decisions. He answers my questions and explains everything to me completely. Even though they are a very busy practice, I never feel as though I am being rushed through.

Sep 15, 2021

Everyone very nice and professional. They have a machine that looks at the whole eye and do not have to be dilated. This is wonderful

Sep 15, 2021

Love how thorough and friendly the staff are. They always listen to my concerns and take the opportunity to get to know me.

Sep 14, 2021

Dr Dormas thoroughly explains your exam outcomes.

Sep 10, 2021

I've been with Dr.Pockle since he started in his practice and he's been nothing but great . And the staff always treats myself and my family really good.

Sep 10, 2021

Excellent - Dr. Dormas is great! In addition to being a wonderful Doctor, he is kind, caring and understanding as well. The staff members are super as well. Eyecare Center is the best!!! Nancy Ellen O'Leary

Sep 10, 2021

No surprises, always professional and friendly.

Sep 9, 2021

It takes to long to get an appointment.

Sep 9, 2021

Dr. Pockle is very kind & spends much time with his patients. He never rushes you or makes you feel that he is in a hurry.

Sep 1, 2021

Pleasant atmosphere and caring personnel.

Sep 1, 2021

Had a great experience! I’ll be taking my glasses down for new lenses!

Aug 31, 2021

Dr. Pockl is always so nice, friendly, and personable. He takes his time and explains everything. Dr. Dormas is also very nice and personable. It makes you feel good when they remember you and ask about vacation, husband, etc. All of the staff are very pleasant and helpful!

Aug 31, 2021

The entire staff was extremely helpful and so friendly. I highly recommend Dr. Pockl and his entire staff!

Aug 26, 2021

I’ve been seeing Dr. Scott Pokol for many years. The staff is always accommodating, friendly and helpful. Dr Pokol is comforting and extremely able in his profession. He has made several important referrals for me to maintain my best vision. I whole heartedly recommend the Eyecare Center for your eye care needs.

Aug 26, 2021

I had little to no waiting time, actually got started before my appointment time. Everyone was extremely efficient and I thought very through. I have no complaints on this or past visits and I'm glad I chose this facility.

Aug 19, 2021

The whole office have always been kind, patient and helpful… so nice to have experts assist in frame selection

Aug 19, 2021

I have been going to the Eyecare Center for at least 20 years. I always tell people that this is a great place to go.

Aug 17, 2021

I recommend you to everyone. Could not have been a better visit.

Aug 13, 2021

Dr. Dormas is very Thorough with his exam. Very professional and friendly.. Opticians r great of what they do . Especially Jay!! Very Experienced!!

Aug 13, 2021

Always friendly, quick, knowledgable, and latest technology. Fully recommended.

Aug 13, 2021

Everyone in the office is very friendly and helpful. Dr. Dormas is the BEST eye doctor I have ever had. He is very thorough and explains every part of testing in detail.

Aug 11, 2021

Very thorough and informative, The tests and the explanation of the results was very good. Highly recommended

Aug 10, 2021

I appreciate the brevity of your communications.

Aug 10, 2021

No issues with Dr Dormas, however selection of frames are crap also nobody even tries to explain anything. It’s all about money

Aug 7, 2021

Fantastic office. Great staff and even better doctors. Big ups to Dr. Pete!

Aug 7, 2021

Everyone there is so personable and professional.

Aug 6, 2021

My doctor took all the time that was needed to give me a very thorough eye exam. It was my first visit to their office and I will definitely return.

Aug 6, 2021

Great service always. Every time I go, I am greeted by a friendly staff and treated courteously from start to finish. Dr Pockl is very thorough and understanding as well as kind.

Aug 6, 2021

The staff is prompt & knowledgeable in their field. I never feel pressured for time. All questions are answered thoroughly.

Aug 5, 2021

Overall, the Eyecare Center is everything one would want to experience. Dr. Pockl and his staff are wonderful. I have been a patient there for many years and always had a easant experience.

Aug 5, 2021

Great service. Everyone is very helpful.

Aug 4, 2021

Staff very professional. Doctor's top notch.

Aug 3, 2021

Was seen at my appointment time. The staff was courteous and professional. Dr. Dormas was informative and direct as always.

Jul 28, 2021

Very professional and efficient office. All personnel were kind, helpful, and friendly.

Jul 21, 2021

Great. Highly recommend. Very knowledgeable and Informative regarding my eyes and follow up

Jul 17, 2021

Addressed my concern promptly😀staff always friendly, knowledgeable, compassionate 👍🏻💙

Jul 16, 2021

Complete eye care from exam to glasses

Jul 15, 2021

Everyone is professional seem to gel each other as needed. Always a pleasant experience.

Jul 14, 2021

Love this place and people friendly helpful

Jul 13, 2021

The best Dr in the valley, an staff always the best. We are lucky to have such professional care in Wherling.

Jul 9, 2021

Everyone in the Office was very friendly and worked to get you taken care of quickly.

Jul 9, 2021

I have already recommended The Eyecare Center to many of my friends and they love it just as much as I do.

Jul 9, 2021

The take away is that there was virtually no wait time from the time of my scheduled appointment to the time I began the professional services. Very impressive. In addition, your staff were very capable, confident and respectful with their services. Great experience.

Jul 8, 2021

Extremely satisfied. Doctors and staff are excellent

Jul 8, 2021

Very friendly staff and Dr.Happe did a very good exam. He answered all of my questions

Jul 3, 2021

My first impression when I walked in the door was wow this is it really a beautiful place! The staff greeted me and were extremely nice and professional. I had the honor of being Dr. Dormus’s patient whom I thought was actually tops in his profession. I never once felt rushed or like I was just a number or a dollar sign. He answered every single question that I had and he gave professional advice! I would highly recommend this office and staff to anyone. I am extremely impressed!

Jul 2, 2021

Extremely professional in every way!

Jul 1, 2021

Everyone was Efficient and very Friendly

Jul 1, 2021

Staff always helpful and friendly.

Jun 30, 2021

I always enjoy my visits with Dr. Dormas he always makes you feel welcome and informed!

Jun 30, 2021

I felt very comfortable at my visit very professional.

Jun 29, 2021

I think very highly of Dr. Dormas & Jay is so patient & helpful with getting glasses

Jun 29, 2021

I recommended you to my sister. It was a very good experience. Thank you

Jun 25, 2021

Always professional, I feel very comfortable putting my eye care in their hands.

Jun 24, 2021

great visit as usual !!!!

Jun 22, 2021

Very professional 😎 Great choice in frames.

Jun 19, 2021

I recommend your services all the time.

Jun 18, 2021

The doctor and his staff are wonderful here. I absolutely will be going there for any future eye exams. They are very detailed in explaining each test.

Jun 17, 2021

Excellent, professional care. Would highly recommend Dr. Dormas and staff!

Jun 15, 2021

I’ve seen Dr Happe for years. I was so excited to find him practicing here after he retired. He’s the best!

Jun 12, 2021

Fast and friendly service. Great information and complete transparancy

Jun 10, 2021

All the employees I had contact with were very friendly, helpful and caring. They answer questions and provide you with details of what they are doing.

Jun 10, 2021

The doctors and staff are so friendly, helpful and explain everything thoroughly! There is never a wait. My appointments are always on time. I would highly recommend the Eyecare Center of Wheeling!

Jun 9, 2021

I love dr Dormas and his staff. Extremely caring. Thank you for all you do!

Jun 9, 2021

Appointment serviced as scheduled. Very courteous and professional staff . Doctor examination was very thorough.

Jun 8, 2021

Everyone is very pleasant and helpful. The doctor is awesome!!

Jun 8, 2021

Best place for Eye care awesome staff and really good docs as well

Jun 5, 2021

Dr. Pockl; is wonderful and very thorough. This is the only eyecare place that my glasses are never done wrong.

Jun 5, 2021

Welcoming I had documents to fill out and everything was ready to go and explained.In the exam room I was made comfortable and again explained procedure. Dr.was patient and I was given options.Wonderful experience.

Jun 4, 2021

Friendly. Efficient. Comfortable. Professional. Thorough.

Jun 3, 2021

Thorough exam, friendly staff, Doctor Dormas provides details and answers

May 29, 2021

Everyone was beyond nice! Everyone was helpful, and I paid way less for two pair of glasses than I ever did at Lens crafters. Plus they don’t try to upsale. Hopefully, my insurance always allows me to go to Dr. Happe!

May 28, 2021

Professional friendly people

May 20, 2021

The Dr was very friendly, professional and thorough.

May 18, 2021

Everyone is very helpful and offers good advice.

May 15, 2021

Everything was very good as usual, friendly and on time. Great staff I highly recommend you. Thanks again for your service

May 14, 2021

I was seen in a timely manner, everyone was very nice and friendly and helpful.

May 14, 2021

Dr Pockl and the staff are knowledgeable, competent and friendly.

May 12, 2021

The Eyecare Center in Wheeling was very professional, supportive, and caring. I would recommend this service to those in need.

May 12, 2021

I’ve been treated with the utmost respect and kindness ...I’m pleaded with the service I’ve been getting.

May 11, 2021

I always feel like your office is friendly and very organized

May 11, 2021

Great service! would recommend to a friend or family.

May 11, 2021

Best & easiest eye exam I ever had & at 82 I've had many! 👍

May 7, 2021

Best eye exam I have had.

May 5, 2021

Everything was extremely clean and social distancing was practiced. It had been 18 months since my last appointment, due to Covid, and I was very appreciative to get an appointment since I had some slight changes in my eyeglass prescription.

May 4, 2021

The service is great and very nice people.

May 4, 2021

Very satisfied. Very friendly and courteous staff at the front desk as well as the other staff including the physician

May 1, 2021

Appreciated Dr Pockl giving me time to ask questions and his careful examination.

Apr 30, 2021

Wouldn’t go anywhere else. The entire staff are professional and make you feel comfortable. They answer any questions you nay have.

Apr 30, 2021

The best in the business!

Apr 30, 2021

Super nice people, only waited around 5 minutes in the waiting room. Very professional

Apr 29, 2021

The only reason I didn't rate a 10 is because they do not take my insurance.

Apr 29, 2021

Dr. Dormas is an excellent doctor, takes time with his patients, very honest, and he makes sure you understand everything during your appointment. I have been going to this office for almost eight years and I recommend everyone to go to this office. Great staff, clean environment

Apr 29, 2021

All staff and Dr. Scott Pockl top notch. Very friendly, helpful and knowledgeable.

Apr 29, 2021

The entire staff was very friendly and helpful. I had debris in my eyes and Dr. Happi flushed my eyes out and eliminated my irritation! Definitely a successful visit!!

Apr 28, 2021

Everyone was very nice and helpful

Apr 24, 2021

Everyone was very friendly and helpful. I wish I would have came here a long time ago. 1st visit and Dr Happe got my contacts perfect where others have failed

Apr 24, 2021

Everyone was so nice. I love this place! Would definitely recommend!

Apr 23, 2021

I find the Eye Care Center the best eye care I have ever had. You guys are the best!😉

Apr 23, 2021

Very quick! Everyone was very friend as always!

Apr 23, 2021

Dr Dormas and staff are the best! Great experience!

Apr 22, 2021

Excellent staff and doctors. Friendly and clean environment.

Apr 22, 2021

Scott is the man to "SEE"!

Apr 19, 2021

Felt very comfortable with your covid policy and guidelines

Apr 18, 2021

Excellent care and service as always.

Apr 16, 2021

I like the eye care center, but they seem to be pricey!

Apr 16, 2021

Very professional always treat me great

Apr 15, 2021

Very caring and tried to be accommodating

Apr 14, 2021

The staff are very helpful and friendly.

Apr 13, 2021

The office is very covid safe. The coworkers are very nice and helpful. They took me back right away and made sure that I was satisfied with my eyes and answered all the questions.

Apr 9, 2021

Great staff, love Dr. Dormas.

Apr 8, 2021

Fast great personnel in on time

Apr 7, 2021

Everyone here is courteous, friendly, and professional. They put the patient’s needs first!

Apr 2, 2021

Everyone was very professional, polite and prompt. Was on time and did not have to wait.

Apr 1, 2021

Very pleasant people courteous and very little wait time

Apr 1, 2021

Very professional staff. Jay made me look so good in my new glasses!

Apr 1, 2021

they are very professional and accurate and knowledgeable people, who are courteous and caring about the individual

Mar 30, 2021

Always enjoy my visit, such a nice group of people!

Mar 27, 2021

Everyone was warm and welcoming. I had a great visit and will be back.

Mar 26, 2021

Staff is wonderful and attentive. The only negative is since the doctor comes so highly recommended that appointments book quickly.

Mar 25, 2021

Everyone at the Eyecare center is friendly and helpful! In addition, appointments are always on time. Great place to work with!

Mar 25, 2021

I took a chance that I could be seen as a walk-in patient because I had an acute problem with my left eye. They were very kind, concerned, and helpful. I was never made to feel like an inconvenience.

Mar 21, 2021

I have been going there for years and have no desire to seek another option.

Mar 19, 2021

The staff and Dr.’s are top notch.

Mar 18, 2021

Great staff! Very friendly and courteous! Ty Dr Happe!

Mar 15, 2021

From the moment I walked in, everyone was extremely welcoming, great at their roles, and extremely knowledgeable! I had an awesome experience and a great appointment!

Mar 11, 2021

Great experience. Professional and caring. Always a personalized experience from a friendly staff.

Mar 2, 2021

Absolutely everyone that I encountered was so helpful and friendly. I love going to the Eyecare Center.

Feb 25, 2021

The facility is one of the best I have been to in a long time. The Staff was great and the doctor wonderful. They where very efficient and knew what they were doing.

Feb 25, 2021

Easy access. Everyone is professional. COVID safe

Feb 19, 2021

Dr. Dormas and staff are exceptional!!

Feb 19, 2021

I've had visits to over a half dozen locations in the past twenty plus years and I feel like this was the most extensive, thorough exam I've ever had. I was more that pleased with the visit.

Feb 18, 2021

Was a pleasant, quick and to the point visit. Straightforward and all my questions were answered.

Feb 6, 2021

The Eye Care Center of Wheeling is a great business! Dr. Dormas is very professional, friendly, and informative. I wouldn't have my vision checked anywhere else!

Feb 4, 2021

Dr. Pockl is great! I've been seeing him for years, and I'm very happy. They have a new machine to take photos of your eyes, so they don't need to dilate them. I would say that a larger selection of womens frames would be nice, but I'm lucky I've been able to choose something from what they have.

Feb 4, 2021

I feel that I get a thorough exam and great explanation of the tests given. In this time of Covid, safety precautions and cleanliness are evident.

Feb 3, 2021

Always a pleasure to come to the Eye Care Center. The ladies are all helpful and Dr. Dormas is the best! He answered all my question and very professional.

Jan 31, 2021

Eye Care Center has the Best Staff & Dr’s !! Always professional and helpful. Great organization to deal with

Jan 22, 2021

Great customer service and knowledgeable staff.

Jan 22, 2021

Everyone was friendly and I could sense their smiles behind their masks! Wonderful experience!

Jan 20, 2021

VERY CLEAN FAST AND PROFESSIONAL TWO THUMBS UP

Jan 14, 2021

I’ve always recommended the Eye Care Center to anyone who is looking for great eye care

Jan 13, 2021

The staff is always extremely kind and easy to talk to. They have a good system for checking in and everything moves quite quickly. I always recommend the Eyecare Center of Wheeling to co workers or friends who are looking for a new eye doctor.

Jan 12, 2021

Dr Happe was very nice and easy to chat with during my exam. The receptionists were very friendly and quick with getting people in and then checked out. All around positive experience!

Jan 9, 2021

Friendly staff, up to date with technology, they go over everything with you. They let you pick your own glasses out rather than give you limited options.

Jan 9, 2021

Dr Pockl is wonderful. Explains clearly any questions and informs you what and why he is doing.

Jan 8, 2021

The staff is very personable and kind. They are always willing to go the extra mile to ensure you are completely satisfied.

Jan 8, 2021

The people at the eyecare center are fantastic + they are thorough and fast.I have recommended all my friends to go .

Dec 30, 2020

Very thorough, professional, and kind.

Dec 24, 2020

Great team. Everyone is very friendly. I highly recommend.

Dec 17, 2020

The Eye Care Center is just great. I have received nothing but superb care and help from everyone there. And Dr. Dormas makes sure that I fully understand things before telling me he will see next time. Wouldn’t go anywhere else.

Dec 11, 2020

Dr. Dormas and his staff are my favorite! Everyone in the office is personable and very helpful. Dr. Dormas is always happy and talkative. He walks you through everything during the appointment and answers every question. I always look forward to my yearly appointment!

Dec 11, 2020

VERY PROFESSIONAL AND KIND STAFF. ALWAYS HAPPY TO COME FOR AN APPOINTMENT.

Dec 11, 2020

I called with an eye issue, and Dr. Pockl called me that evening to schedule an appointment for the following day. He and Dr Dormas both examined my eye and came up with a treatment plan. Great office staff, too!

Dec 4, 2020

Avery had a great experience. Maggie and Dr. Pockl were wonderful to her!

Nov 19, 2020

Professional and caring staff. Dr. Dormas was very professional and thorough in his exam. Glasses fitting: staff was very knowledgeable and helpful.

Nov 19, 2020

You guys are amazing! I really appreciated the kind and professional service! Dr. Dormas and Dallas are the best! See you in February.

Nov 12, 2020

Very thorough examination Dr Pockl very kind and very knowledgeaable

Nov 10, 2020

Always on time and appts go smoothly

Nov 7, 2020

Best place I’ve ever gotten my eyes looked at. Everyone that works there is nice and in depth. Answered all my questions and made me feel calm.

Nov 4, 2020

Thank you Dr. Dormas! I had a great experience, great eye exam and wonderful service by all there...( :

Nov 2, 2020

Dr. Dormas is the best! He was so patient and wonderful with my son! He says he loves the eye doctor! Thank you.

Oct 27, 2020

Great service. Great people. Great place!!

Oct 24, 2020

Everyone is very friendly and helpful. They have a large selection of frames and the prices are affordable.

Oct 23, 2020

We visit for all of our eye needs. The best in the valley.

Oct 17, 2020

I was very pleased with the staff. I was also very happy to see the importance they placed on sanitizing and protection against COVID 19.

Oct 17, 2020

Excellent staff , they always treat me well and pay attention to every detail

Oct 17, 2020

Professional and wonderful service

Oct 16, 2020

Very nice staff / friendly & took good care of me . Thank you .

Oct 16, 2020

Everyone I dealt with in that office was very professional, caring, and prompt. I was treated with the utmost respect. John Triveri

Oct 13, 2020

very friendly , and helpful

Oct 12, 2020

Wonderful care during this difficult time- Thank you to Dr. Dormas and the staff.

Oct 6, 2020

I love this office! Everyone is so nice and helpful!

Oct 5, 2020

Staff very friendly, helpful and professional. Glad I started coming to this eyecare center

Sep 28, 2020

Very nice office friendly workers and Dr Dormas is great

Sep 25, 2020

I was impressed with office and Dr. Dormas

Sep 24, 2020

Always professional and friendly!!

Sep 17, 2020

Great as always. Very clean and fast during this pandemic

Sep 16, 2020

Everyone was super friendly, helpful and very knowledgeable!

Sep 12, 2020

Dr. Dormas is always very personable and takes the time to explain things. He makes the process so easy and comfortable!

Sep 11, 2020

The service is amazing. My doctor took the time to explain everything and answer all my questions. Would HIGHLY recommend.

Sep 4, 2020

Dr. Pockl and the staff are great. The are personabl and make a point to engage in conversation with you. From the Pre exam tests, exam, eyeglass fitting, and checkout, everyone is warm and professional. I’ve been going to The Eyecare Center for years and have recommended them to many.

Sep 3, 2020

Everyone very efficient and friendly. Also, helpful.

Sep 3, 2020

Love everyone at the Eyecare Center! They are always so kind and helpful.

Sep 2, 2020

excellent safety protocols in place. top notch explanations from Dr. Pockl and staff. Using the latest technology.

Sep 1, 2020

Dr. Dormas is the adsolute best eye doctor!!!! He is very, very thorough and explains every detail about your exam. He will answer any and all questions. I'm so glad they are back with our insurance.

Aug 26, 2020

As always, the whole staff in the office are friendly and professional. I was impressed at the efforts to keep everyone safe during Covid 19 (every other chair marked off; one-time-use stylus provided for check in; floor marked off at reception desk; hand sanitizer at each window of reception desk).

Aug 14, 2020

Everyone there is so nice!

Aug 14, 2020

We love Dr Dormas and Jay Paulus at the Eyecare center—exceptional care! Thanks for all the care over the years!!! I wouldn’t go anywhere else!

Aug 8, 2020

Excellent and professional service!

Aug 7, 2020

The entire staff is always very friendly, knowledgable, and accommodating. Dr Dormas is excellent.

Aug 6, 2020

Everyone was very pleasant and I felt that their office was very clean.

Aug 6, 2020

Everyone is very friendly, kind, and helpful!

Aug 5, 2020

I have been a patient here for 7 years, and every visit is superb. I am treated with respect, everyone is polite, they all listen to my needs and do everything to help me. This is definitely one of the best offices and practices I have ever been to.

Aug 4, 2020

Top Notch Customer Service! Showing concern for a new patient and fitting someone new in during the pandemic is just unheard of. Kudos to everyone at The Eyecare Center of Wheeling - everyone was wonderful and I am very appreciative that I was able to put my concern for my eye to rest!

Jul 31, 2020

Everyone was very pleasant and friendly didn’t make you feel like they were hurrying you along. Dr. Pockel was very nice. Didn’t have to wait. A nice office

Jul 30, 2020

This office has my confidence. Their technology is up to date and offers accurate and complete optical diagnostics. Every member of the staff is helpful and patient. Dr. Dormas examines and explains everything completely and understandably. I am very pleased with my eye health care.

Jul 22, 2020

Always a great vision experience here.

Jul 18, 2020

Every time I go there I feel very comfortable. They are very professional and helpful. The Dr. took time and answered all my questions. I had to go to another eye care center because of insurance and knew when I walked out of there I'd be going back to Wheeling Eye Care.

Jul 17, 2020

Great office with friendly staff. Very clean and they follow guidelines for COVID safety. Dr. Dormas always explains procedures and takes his time to answer questions.

Jul 14, 2020

Always a pleasure to see this group of people , Maggie is awesome- love her

Jul 14, 2020

Dr. Happe and all of the staff were very friendly and helpful. Their safety procedures for the current situation were easy to follow and very thorough. They had a very large selection of frames and the latest technology to keep eyes healthy!

Jul 10, 2020

Super quick and easy. I love the new eye imaging. The staff is very professional.

Jul 9, 2020

Great staff and I was pleased with the care I received.

Jul 8, 2020

Great staff, comfortable environment. Great quality and choices of frames.

Jul 7, 2020

Staff is very nice and helpful. Dr Dormas always is concerned for your health.

Jul 4, 2020

Dr Dormas is one excellent doctor!!

Jul 3, 2020

Everyone was so nice. The Dr. didn't rush to get through the appointment.I felt very informed and safe.

Jul 2, 2020

The office was very clean and staff was very efficient.

Jun 28, 2020

very nice people, clean cheerful atmosphere, Dr. takes time and answers your questions!

Jun 27, 2020

Very enjoyable visit from start to finish; Paula and Dr. Happe were fantastic! I was also very impressed with the new eye imaging technology used.

Jun 26, 2020

This was my first visit to an eye doctor in 53 years and I was pleasantly surprised. Everything was explained well and everyone made me feel at home like I was visiting an old friend. I learned quite a bit and felt very comfortable with the layman's explanation of everything that was discovered. All in all, job well done!

Jun 25, 2020

Prompt, kind, great eye care!

Jun 25, 2020

Excellent. Knowledgeable. Friendly staff

Jun 24, 2020

I had a great experience thank you!

Jun 20, 2020

This was my first time at The Eyecare Center. All of the staff were very friendly and I am grateful for the time that Dr. Happe spent with me answering my questions and for a thorough eye exam.

Jun 20, 2020

Dr. DORMAS ROCKS!! Very pleased with service and lenses

Jun 19, 2020

This was my first visit to The Eyecare Center and l was very impressed with everyone there. From the first person l met at the reception desk, to the person who went over my information and administered various screenings, to the doctor, to the person who helped me pick out new glasses, everybody was courteous, friendly, helpful, and professional. I left feeling l had been treated like their only patient! When l moved back to Wheeling, l asked a friend to recommend an eye doctor and she raved about The Eyecare Center. After my visit, l see why!

Jun 18, 2020

I had a fantastic experience at the Eyecare Center of Wheeling. I recently had to find a new eye doctor and am so glad I chose them. From the receptionist to Dr. Dormas and everyone in between were very friendly and knowledgeable.

Jun 18, 2020

Appointments are prompt. The doctors and staff are very friendly and personable. Great with my daughter who is new to glasses and exams.

Jun 11, 2020

Staff are very courteous, knowledgeable and efficient. Dr. Dormas is thorough and explains all issues very clearly.

Jun 11, 2020

Dr. Pockl and staff are knowledgeable and friendly--exam is thorough and the added benefit of the new vision screen for the retina truly shows this office's commitment to providing the best care to their patients. There is no one better in the eye care industry!

Jun 9, 2020

Only place I never have issues with glasses. Dr. Pockl is fantastic.

Jun 7, 2020

Dr Happy is very professional I was disappointed when the lady who fits glasses was not interested in helping me after the woman who took my payment told her I wanted to look at glasses. She needs customer service lessons I will not but glasses thru you bc of her

Jun 6, 2020

Very nice personnel. Efficient and honest.

Jun 5, 2020

Efficient, friendly, and professional. Couldn't be more pleased.

Jun 2, 2020

Most pleasant experience!!Staff and doctors are so personable!

May 20, 2020

I was very impressed with all the changes you have made!...and the addition of new equipment you have added!!!

May 16, 2020

Everybody in there has always been nothing but nice. Very friendly atmosphere and they are always smiling and always willing to help

May 13, 2020

I was very pleased with the services at Wheeling Eye Care Center. The staff was helpful and friendly, and the Doctor's were kind and helpful when explaining what was going on with my vision and what my options were as to glasses. they also had a very nice selection of glasses to choose from. I was very happy to see that they were looking out for the safety of their patients with new check in procedures. They had an array of stylus's set up to check in on the ipad and a collection cup set up for the ones that had already been used so that each patient could tell which ones had been sanitized for their protection. Thank you for looking out for us! I will definitely recommend Wheeling Eye Care Center to all my friends.

May 12, 2020

Everyone was friendly & very helpful.

May 8, 2020

The staff was very friendly and professional. The overall service was exceptional! Very highly recommended!

Mar 1, 2020

Your service was great. Your eye Doctors were very good. They took the time to explain things about my eyes.

Feb 1, 2020

Everyone was really nice and so helpful

Feb 1, 2020

Everyone was kind and explained everything that was being done to me.

Jan 30, 2020

Clean, professional, staff and physician very nice.

Jan 25, 2020

Everyone was very kind. The doctor took the time to explain the optomap images they took in detail. I'd reccomend them to anyone

Jan 18, 2020

Staff and Dr. Dormas are timely, and good listeners. They genuinely care about the health of my eyes.

Jan 14, 2020

I feel like I am the most important patient when I am at the Eyecare Center of Wheeling. Doesn't get better than that.

Jan 12, 2020

Everyone was so nice and friendly made me feel welcome for my first visit

Jan 6, 2020

Great customer service from the moment I walked in . Staff very friendly and knowledgeable

Nov 14, 2019

I couldn't be more pleased. The doctor was very thorough, he explained everything well and was professional and courteous. The staff was fantastic. My only regret is not finding you earlier.

Oct 24, 2019

First time patient- Very professional- made to feel comfort

Oct 6, 2019

prompt, quick and friendly appointment

Sep 12, 2019

Love it here was very helpful and explained everything to perfection

Sep 7, 2019

Everything about this office is excellent! I was able to submit my new patient paperwork online which is a huge time saver. My appointment started on time without me having to wait extra in the waiting room like is common for other offices. All staff were friendly and professional. Dr. Dormas was personable and took the time to get to know me and patiently explain his answers to any of my questions. I never felt like he was in a hurry to move on to the next patient. The selection of frames in the lobby is wide and high quality. The techs there were also helpful in narrowing down the selection and informing me of other color options as well. They even mentioned that if I don’t end up liking the color of frames I ordered that they could replace them with the color I tried on free of charge. Such a seamless and stress free experience. I couldn’t be happier with Wheeling Eyecare Center!

Sep 6, 2019

Very impressed from start to finish

Aug 24, 2019

Great Experience for first time at the Eyecare Center

Aug 24, 2019

very good business made a scary appointment relaxed you do a great job

Aug 10, 2019

Very professional doctors and staff.

Jul 16, 2019

Wait time was very low. Everyone was friendly and attentive. The service and care were great.

Jun 16, 2019

Dr. Pockl and staff were very nice. The appointment was pretty laid back and straight forward. I appreciate Dr. Pockl's willingness to try different approaches regarding my dry eye. The experience was informative and professional but also friendly.

May 30, 2019

Everyone was extremely helpful and nice during my visit.

May 3, 2019

We were extremely pleased with everyone in the office. We had 3 appointments that day. Myself and 2 of my children. Dr. Happe was thorough and patient with all of us, he engaged with my younger son that was with me. When it came time to pick out glasses Amanda was very helpful as the 3 of us were trying on glasses and she made sure the kids stayed within my budget. My kids had their glasses back in less than a week. Definitely recommend the Eye Care Center and Dr. Happe.

Apr 16, 2019

I felt that the eye exam I received at the Eyecare Center of Wheeling was very thorough. I feel confident that my eyes are healthy.

Apr 3, 2019

Very professional, staff friendly, clean rooms

Mar 2, 2019

I’m very satisfied with everything that was done for me

Jan 5, 2019

Dr. Pockyl was wonderful. A true care giver! Thank you

Dec 14, 2018

Extremely friendly, courteous, compassionate. Highly recommend.

Dec 6, 2018

First time there and was very satisfied with the service. Everyone was very friendly and did their job very professionally. I have all intentions of using this place from now on.

Dec 2, 2018

So love it there, my entire family goes there.....special thanks to the staff.

Oct 12, 2018

I was very impressed with the staff and Dr. Dormus at Eye Care Center of Wheeling. They were so great with my 7 year old son! Very thorough and friendly. I highly recommend them! And I am switching to them for myself, as well!

Oct 4, 2018

Dr. Happe was extremely thorough and precise.

Aug 25, 2018

Great care and staff is awesome.

Jun 26, 2018

Friendly staff, excellent care and service.

May 12, 2018