Sullivan | Ostoich Eye Center

Drs. Sullivan, Ostoich, Klesken, Shelus, & Mata

Star Star Star Star Star 638 Reviews

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Reviews

StarStarStarStarStar No One Knows Keratoconus Like Doc Ostoich!!! —    (Patient since 2022)

Diagnosed with Keratoconus in 1987, I have only had 2 eye doctors that could competently fit me with contacts. The first in 1987, and Doc Ostoich since 2010. I am grateful for his passion for working with the challenge of properly fitting contacts over cones, it's been life-changing. Great conversations too. I enjoy the time I spent with Doc Ostoich.


StarStarStarStarStar Everything about the eye center is great from t... —    (Patient since 2024)

Everything about the eye center is great from the staff greeting you to the techs and the doctors. They always take you on time and the doctors never rush your exam. They listen and answer all your questions. They always explain the charges to you so you know exactly what you are paying for after the exam.


StarStarStarStarStar Very professional —    (Patient since 2022)

Very professional, courteous, and always answers concerns honestly and forthright.


StarStarStarStarStar Fantastic group and excellent service. —    (Patient since 2022)

Fantastic group and excellent service.


StarStarStarStarStar I love Dr. Mata. She explains everything about ... —    (Patient since 2022)

I love Dr. Mata. She explains everything about my eyes to me.


StarStarStarStarStar Great team and service —    (Patient since 2024)

The team at Sullivan-Ostoich is phenomenal! They are professional, courteous, and respectful of your time. I highly recommend!


StarStarStarStarNo Star Dr. Mata was very informative and attentive to ... —    (Patient since 2024)

Dr. Mata was very informative and attentive to my concerns, which I appreciated very much! I certainly hope that the prescribed antibiotic and the warm compresses correct the problem. My condition, now three days following my appointment with her and complying to her directives, has not changed. Though I am hopeful.


StarStarStarStarStar The best eye center around! They are always fri... —    (Patient since 2023)

The best eye center around! They are always friendly and caring!


StarStarStarStarStar Justin was amazing, knowledgeable, so friendly,... —    (Patient since 2022)

Justin was amazing, knowledgeable, so friendly, an asset to your business !,


StarStarStarStarStar Very hands on caring people  —    (Patient since 2024)

Very hands on caring people


StarStarStarStarStar Professional & caring dr & support staff  —    (Patient since 2024)

Professional & caring dr & support staff


StarStarStarStarStar Dr. Ostoich was extremely thorough and professi... —    (Patient since 2024)

Dr. Ostoich was extremely thorough and professional.


StarStarStarStarStar Had a cataract removed several years ago and Dr... —    (Patient since 2022)

Had a cataract removed several years ago and Dr Mata noticed I had another film build up in my left eye and she removed it with a laser which made a world of difference in my vision!


StarStarStarStarStar Everyone was very friendly and professional . —    (Patient since 2022)

Everyone was very friendly and professional .


StarStarStarStarStar Very friendly, prompt and thorough.  —    (Patient since 2023)

Very friendly, prompt and thorough.


StarStarStarStarStar Great doctors friendly stagg —    (Patient since 2022)

Great doctors friendly stagg


StarStarStarStarStar  —    (Patient since 2022)

Staff always friendly and attentive. Always enjoyed my eye doctor and feel very confident with them.


StarStarStarStarStar Pleasant, thorough and efficient te —    (Patient since 2022)

Pleasant, thorough and efficient te


StarStarStarStarStar Always friendly, courteous, and timely. No l... —    (Patient since 2022)

Always friendly, courteous, and timely. No long waiting! Very professional.


StarStarStarStarStar A wonderful practice, the most comprehensive ex... —    (Patient since 2023)

A wonderful practice, the most comprehensive exams by very competent colleagues. I trust them with my sight exclusively.


StarStarStarStarStar Doctor was professional and friendly. The staff... —    (Patient since 2022)

Doctor was professional and friendly. The staff was very helpful and nice.


StarStarStarStarStar Efficient, well trained staff, pleasant environ... —    (Patient since 2022)

Efficient, well trained staff, pleasant environment and the upbeat, competent Dr Sullivan make my annual appointment something I look forward to doing each year.


StarStarStarStarStar Great Service —    (Patient since 2023)

Great service. Had a problem with one eye and I was able to get in to see Dr Sullivan very timely. He reviewed and explained everything very clearly to me.


StarStarStarStarStar Dr Sullivan and staff are all excellent. I trus... —    (Patient since 2022)

Dr Sullivan and staff are all excellent. I trust them and their professionalism.


StarStarStarStarStar Great office! —    (Patient since 2022)

Everyone who works there are friendly and helpful.


StarStarStarStarStar Always a nice experience,everyone there are ver... —    (Patient since 2022)

Always a nice experience,everyone there are very nice


StarStarStarStarStar Fabulous patient service and expert treatment. ... —    (Patient since 2023)

Fabulous patient service and expert treatment.


StarStarStarStarStar The staff is very friendly. —    (Patient since 2022)

The staff is very friendly.


StarStarStarStarNo Star Easy to obtain an appointment as a new patient.... —    (Patient since 2023)

Easy to obtain an appointment as a new patient. However, the doctor didn’t introduce herself and I had to ask her name half way through the exam


StarStarStarStarStar Quick exam. No waiting for testing and evaluati... —    (Patient since 2023)

Quick exam. No waiting for testing and evaluation by doctor.


StarStarStarStarStar Quality Eye Care Experience —    (Patient since 2022)

The doctors at Sullivan Ostoich provide excellent eye care, and the staff are friendly and knowledgeable.


StarStarStarStarStar Very courteous and friendly staff. All concerns... —    (Patient since 2022)

Very courteous and friendly staff. All concerns and or issues addressed professionally and privately.


StarStarStarStarStar On time appointment, professional staff, Dr. to... —    (Patient since 2023)

On time appointment, professional staff, Dr. took time to answer questions and I didn’t feel rushed. I highly recommend them


StarStarStarStarStar Dr. Ostoich is the best! —    (Patient since 2022)

Dr. Ostoich is always so friendly and really cares about providing the best possible care. He is patient and answers all my questions. The staff do their best to help in any way they can and are always pleasant. The location is clean and well laid out. I have been going there for many years and have never had a bad experience. In addition, they are one of the few places I've found that are able to adequately treat Keratoconus with scleral lenses.


StarStarStarStarStar Dr. Shelus was amazing! She really took the ti... —    (Patient since 2023)

Dr. Shelus was amazing! She really took the time to listen and perform a very thorough eye exam. The staff was also very helpful and personable.


StarStarStarStarStar Excellent service every time! —    (Patient since 2023)

Excellent service every time!


StarStarStarStarStar Very professional and very comfortable about re... —    (Patient since 2022)

Very professional and very comfortable about reviewing and discussing any concerns


StarStarStarStarNo Star Overall a good experience. Staff very good, and... —    (Patient since 2023)

Overall a good experience. Staff very good, and I felt Dr. Shelus was very thorough. Have to see yet how insurance goes!


StarStarStarStarStar Great staff,great service!  —    (Patient since 2022)

Great staff,great service!


StarStarStarStarStar 20/20 with Lenses —    (Patient since 2022)

Always a pleasant experience: ease of scheduling, nice office atmosphere, and a doctor I’ve trusted for more than ten years following my keratoconus diagnosis.


StarStarStarStarStar Staff was very good professional & very helpful... —    (Patient since 2023)

Staff was very good professional & very helpful Doctor Christine Mata is a extra doctor Barb Hojnacki


StarStarStarStarStar From the moment you check in ... —    (Patient since 2022)

From the moment you check in, smooth and efficiently, whisked away from one caring specialist to another, until you see the good Doctor, part-time golf pro! Professional and relaxed feeling to go along with a friendly staff, not to mention the seriousness they profess toward making sure your vision and eye health are in proper working order.


StarStarStarStarStar Always a pleasure to see everyone there a smile... —    (Patient since 2022)

Always a pleasure to see everyone there a smile and greeting makes you glad you chose them for your eye professionals


StarStarStarStarStar Staff is very professional. Efficient check in... —    (Patient since 2021)

Staff is very professional. Efficient check in process. Handles insurance without issue.


StarStarStarStarStar Professional and friendly —    (Patient since 2023)

Professional and friendly, appointment times have been accurate with little waiting. Staff seems to enjoy their work, creating an enjoyable environment. Quality selection of frames, I haven't shopped around so I can't speak on price but they seem fairly priced.


StarStarStarStarStar Dr. Shelus and staff are professional, friendly... —    (Patient since 2023)

Dr. Shelus and staff are professional, friendly and knowledgeable. 5 stars


StarStarStarStarStar Dr. Esposito was very thorough and helped me wi... —    (Patient since 2022)

Dr. Esposito was very thorough and helped me with some other symptoms I've been experiencing besides my eye exam.


StarStarStarStarStar  —    (Patient since 2023)

Competent and friendly staff. Two qualities I look for in my medical professionals.


StarStarStarStarStar Very friendly and comfortable office. —    (Patient since 2023)

Very friendly and comfortable office.


StarStarStarStarStar great staff, very organized and easy to work wi... —    (Patient since 2022)

great staff, very organized and easy to work with.


StarStarStarStarStar Dr. Sullivan always comprehensive and addresses... —    (Patient since 2022)

Dr. Sullivan always comprehensive and addresses all questions competently. D Tucker


StarStarStarStarStar Dr Sullivan is very thorough and explains thing... —    (Patient since 2023)

Dr Sullivan is very thorough and explains things in a way you can understand. Staff is friendly and attentive.


StarStarStarStarStar I'll be back  —    (Patient since 2023)

Justin was amazing to work with, he explains everything and how much my glasses would cost. Glasses arrived early , fit perfect and the price was right. What more can one ask for?!


StarStarStarStarStar I have been a patient of Dr. Ostoich for 40+ ye... —    (Patient since 2022)

I have been a patient of Dr. Ostoich for 40+ years - that should say it all.


StarStarStarStarStar Excellent care by Dr. Sullivan and professional... —    (Patient since 2022)

Excellent care by Dr. Sullivan and professional and experienced staff


StarStarStarStarStar Dr. Mata made me feel comfortable about having ... —    (Patient since 2023)

Dr. Mata made me feel comfortable about having eye surgery that I've been putting off for 6 months now. The staff was very friendly here too.


StarStarStarStarStar Dr. Shelus is wonderful. Friendly, thorough, a... —    (Patient since 2022)

Dr. Shelus is wonderful. Friendly, thorough, and detailed .


StarStarStarStarNo Star I really liked the dr and everyone was nice, I ... —    (Patient since 2023)

I really liked the dr and everyone was nice, I just was not explained anything. He just really said you could benefit from glasses the receptionist will have your prescription.


StarStarStarStarStar Gina Luby —    (Patient since 2023)

Sullivan and Ostoich and all their staff are AMAZING!! My daughter was in a car accident and had glass all over her eyelashes. They saw her immediately (Dr.Esposito) to make sure no glass was in her eyes. I can’t thank them enough for getting her in so we didn’t have to go to the ER.


StarStarStarStarStar They was very nice and very understanding. I tr... —    (Patient since 2023)

They was very nice and very understanding. I truly appreciate everything they did for me.


StarStarStarStarStar Staff are very friendly and caring. —    (Patient since 2022)

Staff are very friendly and caring.


StarStarStarStarStar Was treated extremely well from the time I ente... —    (Patient since 2022)

Was treated extremely well from the time I entered till I departed.


StarStarStarStarStar Love the doctors at this office. Plenty of st... —    (Patient since 2022)

Love the doctors at this office. Plenty of staff and one is nicer than the other.


StarStarStarStarStar  —    (Patient since 2022)

Both eyes done, so grateful to be able to use both eyes. I can now see distance and read w/o glasses since I was 11 years old.


StarStarStarStarStar Everyoe is always very nice. —    (Patient since 2023)

Everyoe is always very nice.


StarStarStarStarStar Everyone was very kind and quick. We liked ever... —    (Patient since 2023)

Everyone was very kind and quick. We liked everyone we saw and are glad we were recommended here and will be back.


StarStarStarStarStar the friendly service was eceptional as well as ... —    (Patient since 2022)

the friendly service was exceptional as well as the technical and professional service,


StarStarStarStarStar Nurses and Doctor were very professional and un... —    (Patient since 2023)

Nurses and Doctor were very professional and understanding to my very sensitive eyes.


StarStarStarStarStar Dr. Sullivan was very professional and nice. He... —    (Patient since 2023)

Dr. Sullivan was very professional and nice. He put my mind at ease regarding my vision problem. He was the fourth doctor that I had seen and he explained everything in detail and I will be having my procedure done with him.


StarStarStarStarStar The best eye practice ever! —    (Patient since 2023)

The best eye practice ever. We’ve been with Sullivan Ost for 20 years. Many exams, glasses and cataract surgery. They’re the best in every way.


StarStarStarStarStar  —    (Patient since 2023)

From checking in for my appointment to checking out, the staff was so friendly. I absolutely loved that Dr. Shelus did the majority of the appointment with me, because at a previous office, the dr. spent not even 5 minutes talking to me. Dr. Shelus was friendly, informative and I felt like she tried to get to know me.


StarStarStarStarStar Excellent Eye Center —    (Patient since 2022)

I travel all the way from Buffalo, New York to see Dr. Ostoich because he is the very best.


StarStarStarStarStar Staff is knowledgeable and friendly. Doctor is ... —    (Patient since 2022)

Staff is knowledgeable and friendly. Doctor is very thorough.


StarStarStarStarStar Excellent eye care —    (Patient since 2022)

Dr. Mata and her staff are professional and friendly.


StarStarStarStarStar Friendly and professional staff. —    (Patient since 2023)

Friendly and professional staff.


StarStarStarStarStar All the staff was excellent, Thank you. —    (Patient since 2022)

All the staff was excellent, Thank you.


StarStarStarStarStar Doing Business in a Professional Way!... —    (Patient since 2022)

With my last appointment, I noticed a difference at the front desk. Everyone seem to be much more professional than in the past two years. Kelly always has been professional!


StarStarStarStarStar Quality people. Great experience. —    (Patient since 2023)

Quality people. Great experience.


StarStarStarStarStar Great experience  —    (Patient since 2022)

Efficient friendly and competent Doctor and staff. Wish I had seen doctor sooner.


StarStarStarStarStar technician was great and Dr. O is alwaays excel... —    (Patient since 2022)

technician was great and Dr. O is alwaays excellant !!!!!!


StarStarStarStarStar Everyone was lovely & all my questions and conc... —    (Patient since 2023)

Everyone was lovely & all my questions and concerns were addressed & answered. Fun times piking out the new frames too


StarStarStarStarStar EXCELLENT Practice —    (Patient since 2023)

Everyone I dealt with, from my first phone call to my thorough office visit, was friendly, professional, helpful and kind. I am dealing with serious vision issues and have been incredibly uncomfortable and stressed out. Other offices/doctors have not helped as I've attempted to find answers and solutions. Dr. Shelus and the entire staff are wonderful, kind, informative and thorough. Every staff member was responsive, helpful and kind as well. I wholeheartedly recommend this practice!


StarStarStarStarStar Dr. Sullivan is an excellent communicator and s... —    (Patient since 2022)

Dr. Sullivan is an excellent communicator and shows a great deal of concern.


StarStarStarStarStar Dr Shellus was fabulous! Thorough, patient, enc... —    (Patient since 2022)

Dr Shellus was fabulous! Thorough, patient, encouraging. Best Optometrist I’ve ever had!


StarStarStarStarStar Everyone is always welcoming and helpful. Dr. S... —    (Patient since 2022)

Everyone is always welcoming and helpful. Dr. Shelus is one of the best doctors I have ever had!


StarStarStarStarStar Ease of getting an appointment, staff friendly ... —    (Patient since 2022)

Ease of getting an appointment, staff friendly and professional.


StarStarStarStarStar Professional Staff. Busy office. Pleasurable e... —    (Patient since 2022)

Professional Staff. Busy office. Pleasurable experience.


StarStarStarStarStar Everything you would expect in a top notch eye ... —    (Patient since 2023)

Everything you would expect in a top notch eye center. Efficient, kind, attentive and very thorough. Dr. Sullivan is at the top of his game.


StarStarStarStarStar Facility is well laid out, everyone was friendl... —    (Patient since 2023)

Facility is well laid out, everyone was friendly and The Dr was amazing. I was made to feel comfortable and valued from the moment I walked in. Justin is awesome and definitely an asset. I have always hated eye exams since I was a child , this visit made me not mind it so much.


StarStarStarStarStar Highly satisfied with my visit to Sullivan-Osto... —    (Patient since 2023)

Highly satisfied with my visit to Sullivan-Ostoich eye center. Had to find new eye doctor after moving and am so pleased with care and service.


StarStarStarStarStar  —    (Patient since 2023)

Dr. Thomas Esposito was excellent. I appreciated his professionalism and efficiency.


StarStarStarStarStar Appointments always on time. Friendly staff. D... —    (Patient since 2022)

Appointments always on time. Friendly staff. Doctor Sullivan is an expert in his field.


StarStarStarStarStar The doctor was great and info —    (Patient since 2022)

The doctor was great and informative


StarStarStarStarStar  —    (Patient since 2023)

Very professional And Organized


StarStarStarStarStar Dr. Ostoich went above and beyond the call of du.. —    (Patient since 2022)

Dr. Ostoich went above and beyond the call of duty!


StarStarStarStarStar Outstanding in all aspects! —    (Patient since 2022)

Great communication from the front office staff, appointments are on time, and Dr. Shelus is fantastic in answering all of your questions while showing genuine concern for any issues you may have!


StarStarStarStarStar Everyone was very courteous and helpful —    (Patient since 2022)

Everyone was very courteous and helpful


StarStarStarStarStar Outstanding Overall Staff —    (Patient since 2022)

Outstanding Eye Doctors at this site. Elizabeth Shelus an amazing Optometrist. She works with you completely and answers your questions clearly.


StarStarStarStarNo Star As a long time patient of the practice I was ve... —    (Patient since 2022)

As a long time patient of the practice I was very disappointed in the wait time in the past we have always been seen promptly. We have to wait about a half hour to be taken in the back. Then was even more surprised while I was waiting to pick out glasses 3 employees were socializing loudly in the hall while there were several people waiting. A patient asked one of them for help and he said he couldn’t help her that she had to wait for someone else.Also Sydney had to leave me several times to go help others.


StarStarStarStarStar  —    (Patient since 2023)

Very friendly staff with great doctors!


StarStarStarStarStar Highly Recommend Dr. Sullivan  —    (Patient since 2021)

Dr. Sullivan is a very knowledgeable kind professional. He takes time to explain and really appreciate his support staff.


StarStarStarStarStar My Annual Eye Examination —    (Patient since 2022)

For many years I have used the Sullivan-Ostoich Eye Center for my annual eye examination And will continue to use them due to the expertise and professionalism of all staff.


StarStarStarStarStar Christopher De —    (Patient since 2022)

Very professional and knowledgeable staff especially Dr O. Kim was very helpful with my eye test. Love this place


StarStarStarStarNo Star Everyone here is very friendly and explains thi... —    (Patient since 2022)

Everyone here is very friendly and explains things clearly. I had a longer-than-expected wait for the ophthalmologist, but I guess she was busy. I waited for about twenty minutes. It would be nice if someone just came in to give me an update or there were magazines to read .


StarStarStarStarStar Consistently Great! —    (Patient since 2022)

Every person and every visit has always been a great experience for us. I find that every time I am in there I think about how amazing it is there. They are so friendly and helpful!


StarStarStarStarStar Dr Mata took the time to understand my problem —    (Patient since 2022)

I like that Dr Mata took the time to understand my eye problem and thoroughly examined my eye for what was the cause of all the crude and grit in my eye. She has my respect, wish all the doctors listen to their patients like she does. Hopefully the antibiotic she prescribed does the trick, so far so good with that.


StarStarStarStarStar I have been going to the office for 19 years an... —    (Patient since 2022)

I have been going to the office for 19 years and have always gotten great service from friendly staff . I tried the orthoK contacts as I couldn’t keep my contacts in longer then a few hours as I was getting older. This was a game changer and I can see 20/20 during day with only wearing contacts to bed. I’m so glad they do what seems like a little known option for contacts.


StarStarStarStarStar Sullivan -Ostoich is very professional, compete... —    (Patient since 2022)

Sullivan -Ostoich is very professional, competent and relational . They are the only eye care location to which we go.


StarStarStarStarStar My appointment started at the scheduled time. ... —    (Patient since 2023)

My appointment started at the scheduled time. Dr. Shelus and the staff were very pleasant, patient and thorough. Dr. Shelus explained test results very well and answered all of my questions. I never felt like I was being rushed through the appointment. Overall, my appointment was a very good experience.


StarStarStarStarStar Highly Recommend —    (Patient since 2022)

Dr. Shelus is amazing. Her expertise is incomparable and she takes the time to thoroughly explain the exam and treatment plan. I can't recommend her highly enough.


StarStarStarStarStar  —    (Patient since 2022)

Everyone at SOE is always so friendly and helpful. Thank you! My first appointment with Dr. Shelus and she was tremendous! Was struggling with the right contacts moving forward and she guided me through the options to best suit my needs.


StarStarStarStarStar God care, very friendly, take into account the ... —    (Patient since 2023)

God care, very friendly, take into account the patient's opinions and explain all the details of the consultation.


StarStarStarStarStar Great group of employees. —    (Patient since 2022)

Great group of employees.


StarStarStarStarStar Great Service with excellent attention to detai... —    (Patient since 2022)

Great Service with excellent attention to details. I am a return customer here for past couple of years, Francesca was a great help for me and my wife for choosing the right frames . She listens attentively, and goes over and beyond to understand the requirements and provides various options to choose from. It great that this office has experienced and customer centric professionals . would come back again !


StarStarStarStarStar The doctors and staff are knowledgeable and fri... —    (Patient since 2022)

The doctors and staff are knowledgeable and friendly. I look forward to my eye exam


StarStarStarStarNo Star Robert S. —    (Patient since 2023)

…The entire staff was courteous and professional…


StarStarStarStarStar Great experience. —    (Patient since 2023)

The entire staff was courteous, friendly and very helpful.


StarStarStarStarStar Beth was very good and accommodating. I would r... —    (Patient since 2023)

Beth was very good and accommodating. I would return to see Beth again. Thank you.


StarStarStarStarStar Very thorough examination. All personnel court... —    (Patient since 2023)

Very thorough examination. All personnel courteous, & professional. Dr. Sullivan alleviated my worst fears, & feel my condition was correctly diagnosed.


StarStarStarStarStar I really appreciate Dr Mata seeing me on Wednes... —    (Patient since 2022)

I really appreciate Dr Mata seeing me on Wednesday to get new prescription for glasses prior to leaving on trip, thank you very much


StarStarStarStarStar Francesca did an amazing job finding me frames.... —    (Patient since 2022)

Francesca did an amazing job finding me frames. She has a good eye!


StarStarStarStarStar I was very impressed by the doctor and your sta... —    (Patient since 2023)

I was very impressed by the doctor and your staff


StarStarStarStarStar Excellent Care —    (Patient since 2023)

Every person at this eye center is kind, friendly and thoroughly professional.


StarStarStarStarStar  —    (Patient since 2023)

First time user, my wife and I are going to continue your services. Very pleased


StarStarStarStarStar The staff and Dr. Ostoich in particular are pro... —    (Patient since 2022)

The staff and Dr. Ostoich in particular are professional, courteous, and informative about your care and individual situations. They are personable and take time to answer questions and explain your situation.


StarStarStarStarStar Dr. Shelus is exceptional. She is a kind docto... —    (Patient since 2022)

Dr. Shelus is exceptional. She is a kind doctor, listens to the patient, provides clear and understandable feedback, and is very thorough with each exam. I'm glad she is my optometrist.


StarStarStarStarStar  —    (Patient since 2022)

On 4/24/2023 I saw Dr. Christine M. Mata. She was professional, caring, and compassionate. She is knowledgeable and well versed in her field. She listened to my concerns and answered all of my questions. She made me feel comfortable. I was scared because I worry about GVHD whenever something goes wrong. Dr. Mata reassured me that it was not GVHD. She gave me an eye drop name blink which I am currently using for my dry eye. Thank you Dr. Mata for checking my eyes. Thank you for listening, and addressing my concerns. A. Lewis


StarStarStarStarStar Everyone was great! —    (Patient since 2023)

Everyone that I encountered was very pleasant and helpful. My exam went well and was not rushed.


StarStarStarStarStar Everyone was very nice and ready to help. It wa... —    (Patient since 2023)

Everyone was very nice and ready to help. It was not a long wait and the Dr. was very informative and wonderful...


StarStarStarStarStar  —    (Patient since 2023)

The entire staff is is very pleasant and helpful.


StarStarNo StarNo StarNo Star Not sure if anyone really reads this feedback o... —    (Patient since 2022)

Not sure if anyone really reads this feedback or if anyone cares enough to contact me to explain. Maybe I did not understand my prescription, but when I received my written prescription during my visit, to me it looked different from what the doctor told me verbally. When I talked to one of the staff members, she was not able to explain to me the reason. She had to talk to Doctor Sullivan to see what happened. When I received my new prescription via email, it was written per what the doctor told me. Again, maybe I did not understand the original prescription, but if it was a mistake, wouldn't that have been a major problem? Hoping someone takes these surveys serious enough to contact me to explain. Thank you. Javad Safari


StarStarStarStarStar Everyone was so nice and willing to help me. I ... —    (Patient since 2023)

Everyone was so nice and willing to help me. I will definitely recommend it to friends and family!


StarStarStarStarStar Organized, Timely, professional, friendly. —    (Patient since 2023)

Organized, Timely, professional, friendly.


StarStarStarStarStar Wonderful staff, doctors that take time to unde... —    (Patient since 2021)

Wonderful staff, doctors that take time to understand your needs and work with you, and a nice selection of frames.


StarStarStarStarStar Thank you! —    (Patient since 2022)

Dr. Klesken is the best! Everyone in your practice is very friendly and always very welcoming. Thank you for the great experience!


StarStarStarStarStar Dr. Shelus explains what she is doing very well... —    (Patient since 2022)

Dr. Shelus explains what she is doing very well and is excellent in educating me about my vision and providing me options to consider for progressive glasses and contact lens. She listens very well, takes her time to explain and answer all my questions. My sister and family also sees her. We love her!


StarStarStarStarStar All staff were very competent and friendly and ... —    (Patient since 2023)

All staff were very competent and friendly and Dr. Sullivan explained what he found very well and answered all my questions patiently and fully.


StarStarStarStarStar Everyone was so kind, helpful and professional... —    (Patient since 2023)

Everyone was so kind, helpful and professional!


StarStarStarStarStar Great feeling when enter to the store. —    (Patient since 2023)

Great feeling when enter to the store.


StarStarStarStarStar always greeted with a smile and never a long wa... —    (Patient since 2022)

always greeted with a smile and never a long wait to see the doctor.


StarStarStarStarStar Good fast service friendly staff good environme... —    (Patient since 2023)

Good fast service friendly staff good environment


StarStarStarStarStar  —    (Patient since 2023)

I received a detailed eye exam by doctor Shelus, trying to find the source of my eye irritation and blurred vision. She helped me understand the possible causes, and provided some solutions to prevent a reoccurrence. Pat K


StarStarStarStarStar Always prompt when arriving, not too long of a ... —    (Patient since 2022)

Always prompt when arriving, not too long of a wait time. Office girls always friendly and helpful.


StarStarStarStarStar Great and timely service with the doctor. —    (Patient since 2022)

Great and timely service with the doctor.


StarStarStarStarStar Great Job —    (Patient since 2022)

Staff is very professional and excellent care from the doctors.


StarStarStarStarStar Very friendly staff and doctor. —    (Patient since 2022)

Very friendly staff and doctor.


StarStarStarStarStar Everyone was so professional and knowledgeable.... —    (Patient since 2023)

Everyone was so professional and knowledgeable.


StarStarStarStarStar A Dr that listens and wants the best for the patie —    (Patient since 2023)

It was nice to have a Dr listen to instead of saying I have old eyes and in 6 months, he will try to rweek it to another script to see if we can find the script I need and not one close enough.


StarStarStarStarStar We enjoyed our visit and experience at the cent... —    (Patient since 2023)

We enjoyed our visit and experience at the center. Dr. Beth is excellent and was thorough with our exams, including offering suggestions for possibly looking into Ortho K treatment for my son. Every staff team members were great and provided excellent feedback and support in making eyewear selections.


StarStarStarStarStar Everyone in the office is professional.  —    (Patient since 2022)

Everyone in the office is professional. They keep you informed on every procedure they are going to preform. Making your eye exam a very pleasant expereince.


StarStarStarStarStar 5.0Very professional service ! Pleasant attitu... —    (Patient since 2023)

5.0 Very professional service ! Pleasant attitude!


StarStarStarStarStar Very much satisfied not only by Doctor but also... —    (Patient since 2023)

Very much satisfied not only by Doctor but also all other staff in the office! Rating is 5.00


StarStarStarStarStar  —    (Patient since 2022)

I always look forward to visiting Dr. Shelus every year. She is kind, compassionate, patient, gentle, and personable. She remembers the littlest details despite only visiting once a year. I never feel rushed, my questions are answered in depth, and I feel heard. Dr. Shelus has my best interest in mind, is open minded, and is willing to try new things based on my needs and her plethora of knowledge and research. If only my other doctors took her holistic and caring approach!


StarStarStarStarStar Everyone is so nice. I actually want to come. —    (Patient since 2022)

Everyone is so nice. I actually want to come.


StarStarStarStarStar The reception staff was very welcoming ! The in... —    (Patient since 2023)

The reception staff was very welcoming ! The intake nurse was very friendly and the doctor was fabulous! I would definitely recommend your business ! Thank you !


StarStarStarStarStar Great place —    (Patient since 2023)

Everyone who work there are polite and experienced.. The optometrist I saw was great


StarStarStarStarStar Always helpful and professional  —    (Patient since 2022)

I always feel that I will get excellent eye care in a timely fashion at this facility. Even tho they are not in my insurance I value the care I get enough to pay out of pocket. The staff here will listen to your concerns and explain whatever needs to be done to follow up. I highly recommend this office.


StarStarStarStarNo Star Everything was ok up to the standards Nothing ... —    (Patient since 2023)

Everything was ok up to the standards Nothing exceptional


StarStarStarStarStar I always feel like a get a thorough examination... —    (Patient since 2023)

I always feel like a get a thorough examination when coming here. The staff are knowledgeable, all my questions are answered and the details of the exam are explained from the start to finish. The office and exam rooms are clean and organized. The staff is polite and friendly. I've been coming this office for at least a decade.


StarStarStarStarStar Everyone from the office staff to the assistant... —    (Patient since 2023)

Everyone from the office staff to the assistants to the doctors are friendly and a pleasure to work with. They make sure that any and all questions are answered to your satisfaction. They are very professional.


StarStarStarStarStar We love your office! The staff is so wonderful.... —    (Patient since 2023)

We love your office! The staff is so wonderful.


StarStarStarStarStar Quick and very proffesanal  —    (Patient since 2022)

Quick and very professional


StarStarStarStarStar Another Great Experience! —    (Patient since 2022)

My wife and I just completed our third annual exam at Sullivan Ostoich Eye Center. We continue to be impressed with your professionalism, efficiency and courteousness. All the staff we've interacted with are very friendly and knowledgeable. Dr. Shelus is excellent at explaining the exams and test results. She is friendly and makes us totally comfortable with the exam process. I also recently saw Dr. Sullivan for an ophthalmology exam. He also displayed a caring attitude. The entire office just has a very professional atmosphere. I rarely give all excellent ratings in surveys, but these are definitely deserved.


StarStarStarStarStar Has always been a pleasant experience. —    (Patient since 2023)

Has always been a pleasant experience.


StarStarStarStarStar Has always been a pleasant experience... —    (Patient since 2023)

Has always been a pleasant experience...


StarStarStarStarStar Wonderful experience! Very thorough exam. Sta... —    (Patient since 2023)

Wonderful experience! Very thorough exam. Staff and Doctor are so nice.


StarStarStarStarStar Everyone was friendly. Explain everything great... —    (Patient since 2023)

Everyone was friendly. Explain everything great


StarStarStarStarStar My brother and sister in law have an appointmen... —    (Patient since 2023)

My brother and sister in law have an appointment new patients 2/2:2023.


StarStarStarStarStar Please inform the staff of my complete satisfac... —    (Patient since 2023)

Please inform the staff of my complete satisfaction. Thank you.


StarNo StarNo StarNo StarNo Star As a health professional, SO is beyond my expectat —    (Patient since 2023)

As a dentist who strives to stay up to date with the latest technology to benefit my patients, I believe that this office is the cleanest, most professional, and sophisticated office that exists in the Chicago area. I would travel to come hear as the examination process is beyond my expectations and the information that was provided helped me understand my choice of eye glasses and also for my surgical loupes.


StarStarStarStarStar Always outstanding care and service! —    (Patient since 2023)

Always outstanding care and service!


StarStarStarStarStar Dr. Deborah klesken did a great job from diagno... —    (Patient since 2023)

Dr. Deborah klesken did a great job from diagnosing my vision correctly to suggesting that I need to follow up with Dr. Mata ( eye specialist) . Front desk ladies did great Job explaining everything that I needed to know. What can I say, Great Job and I am completely satisfied with yours services. Thanks


StarStarStarStarStar  —    (Patient since 2023)

First time they’re very nice experience


StarStarStarStarStar Office staff was very polite. Dr. Sullivan spen... —    (Patient since 2023)

Office staff was very polite. Dr. Sullivan spent time explaining the purpose of the test and the results after that. Very professional.


StarStarStarStarStar I felt really comfortable that Dr Shelbus was a... —    (Patient since 2022)

I felt really comfortable that Dr Shelbus was able to fit me for contacs


StarStarStarStarStar Very friendly and professional staff. Dr took t... —    (Patient since 2022)

Very friendly and professional staff. Dr took time to explain everything. Very pleased with my experience.


StarStarStarStarStar Very professional staff, everyone knows what th... —    (Patient since 2022)

Very professional staff, everyone knows what they are doing.


StarStarStarStarStar Friendly and knowledgeable staff. Clean facilit... —    (Patient since 2022)

Friendly and knowledgeable staff. Clean facility.


StarStarStarStarStar The staff members are amazing. They are very pr... —    (Patient since 2022)

The staff members are amazing. They are very professional and kind.


StarStarStarStarStar Very friendly staff! Nice quality selection of ... —    (Patient since 2022)

Very friendly staff! Nice quality selection of glasses and contacts. Very professional atmosphere.


StarStarStarStarStar Everything was done with great care —    (Patient since 2022)

Everything was done with great care


StarStarStarStarStar First eye exam  —    (Patient since 2022)

I had my annual eye exam and Dr Ostoich was very thorough and spent the time to answer all my questions. Staff members were all polite and professional.


StarStarStarStarStar Very Pleased —    (Patient since 2022)

I have been a long time patient and have always been very pleased with both Dr. Ostoich and all of the staff who are very polite and professional in a very friendly manner. I would not go anywhere else for my eye care.


StarStarStarStarStar Always very accommodating.  —    (Patient since 2022)

Always very accommodating


StarStarStarStarStar My December Visit —    (Patient since 2022)

Dr. Klesken is fantastic as was the girl who tested my eyes before my visit with Dr. Klesken and the lady who assisted with choosing frames for me. The entire staff is always very friendly.


StarStarStarStarStar Very great staff and doc —    (Patient since 2022)

Very great staff and doctors


StarStarStarStarStar On time Professional staff Courteous —    (Patient since 2022)

On time Professional staff Courteous


StarStarStarStarStar My wife and I came in without an appointment an... —    (Patient since 2022)

My wife and I came in without an appointment and we were promptly taken care of. Dr. Mata, as always was professional and treated both mine and my wife’s problems perfectly. Exceptional experience.


StarStarStarStarStar Excellent professionals —    (Patient since 2022)

Excellent professional people. Appointment time was met Very efficient.


StarStarStarStarStar  —    (Patient since 2022)

I’m a new patient with Dr. Mata at Sullivan-Ostoich. My first appointment experience was terrific. No mask wearing required, totally optional. I really appreciate that. The office staff is efficient, very friendly and professional. The lobby area and examination rooms are immaculate and comfortable. My exam was thorough and my options were well explained. All questions were answered without hurry and with consideration. I’m looking forward to a long relationship with Sullivan-Ostoich. If I live a long time…..


StarStarStarStarStar I got great service and was done in an hour and... —    (Patient since 2022)

I got great service and was done in an hour and a half.


StarStarStarStarStar Deborah K. is very knowledgeable and caring. F... —    (Patient since 2022)

Deborah K. is very knowledgeable and caring. Friendly and courteous staff as well.


StarStarStarStarStar Always such a pleasure when we come in!! You ha... —    (Patient since 2022)

Always such a pleasure when we come in!! You have a top notch staff!!!


StarStarStarStarStar Good service —    (Patient since 2022)

I didn't have to wait for my appointment. The staff was friendly and helpful. The doctor was easy to talk to and very knowledgeable.


StarStarStarStarStar They are very friendly and helpful. —    (Patient since 2022)

They are very friendly and helpful. They spell everything ouit up front no surprises and they are very professional.


StarStarStarStarStar Dr Sullivan is an excellent listner and very i... —    (Patient since 2022)

Dr Sullivan is an excellent listner and very informative.


StarStarStarStarStar The folks at Sullivan are always friendly and w... —    (Patient since 2022)

The folks at Sullivan are always friendly and wonderful. Shout out to Dr. Debra. Been seeing her for years.


StarStarStarStarStar Staff is cheery and friendly. Doctors are profe... —    (Patient since 2022)

Staff is cheery and friendly. Doctors are professional and will take the time to explain things to you. I have had no trouble making appointments. I've been a patient for many many years.


StarStarStarStarStar Drs Ostoich and Sullivan are the best!! —    (Patient since 2022)

Drs Ostoich and Sullivan are the best!!


StarStarStarStarNo Star Not sure why appt. For retinal specialist could... —    (Patient since 2022)

Not sure why appt. For retinal specialist could not be made with me in the room.


StarStarStarStarStar Prompt care! —    (Patient since 2022)

Never have to wait more that 10 minutes to be called into a patient examination room. I have trust in my eye doctor and the staff is always welcoming and courteous.


StarStarStarStarStar Excellent service and support with my eyecare. —    (Patient since 2022)

Excellent service and support with my eyecare.


StarStarStarStarStar I’ve been going to Dr. Sullivan for a long time... —    (Patient since 2022)

I’ve been going to Dr. Sullivan for a long time, and trust him completely. He’s very competent, answers all my questions. I don’t feel rushed, and he is friendly and kind. The staff is also very friendly and nice.


StarStarStarStarStar Great staff! Love the place!  —    (Patient since 2022)

Great staff! Love the place!


StarStarStarStarStar  —    (Patient since 2022)

Never have an issue. Things always run smoothly. I have utmost confidence in Dr. Ostrich.


StarStarStarStarStar Team at Sullivan-Ostoich is both efficient and ... —    (Patient since 2022)

Team at Sullivan-Ostoich is both efficient and personable. They provide a thorough exam but also ensure you are both comfortable and have your questions answered.


StarStarStarStarStar Yearly exam  —    (Patient since 2022)

I was very satisfied with the staff and Dr. Sullivan at my last visit


StarStarStarStarStar Professional, knowledgeable and pleasant staff ... —    (Patient since 2022)

Professional, knowledgeable and pleasant staff and doctors -


StarStarStarStarNo Star  —    (Patient since 2022)

Fast friendly and professional


StarStarStarStarStar Everyone was so nice. And seen me right away wi... —    (Patient since 2022)

Everyone was so nice. And seen me right away with my emergency. I was pretty happy with outcome. When I need glasses I’m coming here now. Again thank you.


StarStarStarStarStar Highly recommend  —    (Patient since 2022)

I’m always happy with the service I get at Sullivan Ostoich. I really enjoy Dr. Klesken- been going to her for years and so does my son and I’ve referred my mom too. Seeing her is like catching up with an old friend! Very personable and quality work. The girls at the front desk are super friendly and very helpful. They will spend as much time as you need picking out glasses. Love this place


StarStarStarStarStar Very professional atmosphere.. Dr explained eve... —    (Patient since 2022)

Very professional atmosphere.. Dr explained everything in detail about my prescription for my glasses as well as contacts.. courteous staff explained benefits and out of pocket costs.


StarStarStarStarStar Very professional and listening skills were out... —    (Patient since 2022)

Very professional and listening skills were outstanding!


StarStarStarStarStar Great care, great service!! —    (Patient since 2022)

Great care, great service!!


StarStarStarStarStar Dr Kleskin is awesome. And her staff is a joy t... —    (Patient since 2022)

Dr Kleskin is awesome. And her staff is a joy to work with.


StarStarStarStarStar Your team did a great job with my careAmelia N... —    (Patient since 2022)

Your team did a great job with my care Amelia Nieves was especially helpful when there was a change in Dr Sullivan’s schedule. She was able to maintain my complex schedule involving 3 Doctors and 2 surgeries Her assistance was key to completing the work on my right eye


StarStarStarStarStar The care that I received was outstanding and th... —    (Patient since 2022)

The care that I received was outstanding and the directions I received for home care worked great! I would highly recommend this facility for eye care.


StarStarStarStarStar We love Dr Ostoich. He is great with our son wh... —    (Patient since 2022)

We love Dr Ostoich. He is great with our son who has been through a lot with his eye.


StarStarStarStarStar I have been a patient for several years. This o... —    (Patient since 2022)

I have been a patient for several years. This office runs like clockwork. I’ve never had to wait for my scheduled appointment like you do at many other practices. And their selection of frames is fantastic.


StarStarStarStarStar Had a small emergency on a Saturday and they fi... —    (Patient since 2022)

Had a small emergency on a Saturday and they fit me in. Not even a current patient. All so kind!


StarStarStarStarStar Very impressed!. —    (Patient since 2022)

We had what I thought was an emergency situation for my son, sudden onset vision loss. I called the office as a new patient and they were willing to squeeze him in for an appointment within the hour. I was impressed by the office staff's professionalism and with Dr Sullivan who was extremely helpful in addressing our concerns. We will be making the switch to their office for the rest of our family's vision needs.


StarStarStarStarStar Dr Mata checked me over for my yearly checkup &... —    (Patient since 2022)

Dr Mata checked me over for my yearly checkup & explained everything when I had questions.


StarStarStarStarStar Everything from the moment you walk in till you... —    (Patient since 2022)

Everything from the moment you walk in till you leave is an excellent experience. Wait time is minimal, people are friendly, caring, and helpful. All staff are interested in you, explain all your questions and are very respectful. Whether you just want a pair of readers to extensive surgery, Sullivan & Ostoich are there for you!


StarStarStarStarStar Got me in for my appointmepromptly  —    (Patient since 2022)

Got me in for my appointment promptly


StarStarStarStarStar Very thorough exam. Great fitting of gas permea... —    (Patient since 2022)

Very thorough exam. Great fitting of gas permeable lenses.


StarStarStarStarStar Had a great experience from checking in till I ... —    (Patient since 2022)

Had a great experience from checking in till I left.


StarStarStarStarStar Always prompt. professional service!! —    (Patient since 2022)

Always prompt. professional service!!


StarStarStarStarStar  —    (Patient since 2022)

The visit was overall very pleasant. My only suggestion would be for the tech that I started the visit with. It would be a good idea for her to introduce herself and maybe wear a name tag. I really had no idea if she is a tech or the doctor.


StarStarStarStarStar Highly recommend, great service and patient car... —    (Patient since 2022)

Highly recommend, great service and patient care


StarStarStarStarStar Great practice  —    (Patient since 2022)

Everyone and everything about this practice is the best. Very thorough exam and so much time taken to help pick out new glasses.


StarStarStarStarStar Great Dr. Great Care —    (Patient since 2022)

I've been seeing Dr. Sullivan for a few years now and he also took care of my Mom and is always is always in a good mood and very compassionate which is very uplifting for a patient. He is also has a lot of experience and does what's best for his patients.


StarStarStarStarStar  —    (Patient since 2022)

I have always had good experiences here from doctors and staff.


StarStarStarStarStar very professional staff.... very effecient....v... —    (Patient since 2022)

very professional staff.... very effecient....very professional Dr. Ostoich is "the best" !!!!!!!!


StarStarStarStarStar The staff is very helpful and professional. I ... —    (Patient since 2022)

The staff is very helpful and professional. I was checked in and quickly started my visit. The equipment is very modern as well as the facility. Dr. Shelus once again gave me a very thorough eye exam and explained everything in the process making me very comfortable and confident that I was getting the best of care.


StarStarStarStarStar Sullivan-Ostoich is where is at! —    (Patient since 2022)

Dr. Klesken has been my optometrist for years now and I love seeing her and the rest of the team there every year. They are professional, they are respectful, they are resourceful. I cannot say enough about them. Love the practice.


StarStarStarStarStar Clean and professional clinic... —    (Patient since 2022)

Clean and professional clinic and the staff are friendly, helpful and professional.


StarStarStarStarStar Absolutey wonderful. Finally someone listened, ... —    (Patient since 2022)

Absolutey wonderful. Finally someone listened, understood,and has the knowledge and passion for treatment. Thank you very much!


StarStarStarStarStar Very Knowledgeable and Nice Doctor —    (Patient since 2022)

Dr. Ostoich is very knowledgeable and corrected my daughter’s vision (which was not corrected in a different office in a year) within 3 months of OrthoK lens design. He’s also very patient in explaining technical terms to us and provided undivided personal attention at each visit.


StarStarStarStarStar Knowledgeable, friendly and prompt —    (Patient since 2022)

Knowledgeable, friendly and prompt


StarStarStarStarStar Everyone is nice and friendly. Very professiona... —    (Patient since 2022)

Everyone is nice and friendly. Very professional and knowledgeable.


StarStarStarStarStar Highly recommended Eye Doctor —    (Patient since 2022)

Sullivan Ostoich Eye Center had the most friendly staff and talented eye doctors. The doctors are very knowledgeable and give you all the insight you need to know about your eye, how to protect them, and what type of changes I can expect as I am aging and what can I do to ensure I best protect my eye as I am aging. Highly recommended to anyone who is new to the neighborhood or seeking a new eye doctor.


StarStarStarStarStar Very nice professional people. —    (Patient since 2022)

Very nice professional people.


StarStarStarStarStar Very professional and friendly staff. Dr. Sulli... —    (Patient since 2022)

Very professional and friendly staff. Dr. Sullivan is fabulous. No wait time for my appointment, was actually taken early. Great office environment. Very clean and welcoming.


StarStarStarStarStar Thank you for taking such good care of even the... —    (Patient since 2022)

Thank you for taking such good care of even the smallest of patients. It was a great experience.


StarStarStarStarStar Appointment east to make. Staff friendly and k... —    (Patient since 2022)

Appointment east to make. Staff friendly and knowlegable. Dr. Meha was friendly and thorough.


StarStarStarStarStar Its not easy finding a place where every single... —    (Patient since 2022)

Its not easy finding a place where every single employee you intact with is personable and professional. Dr. Shelus is amazing.


StarStarStarStarStar Dr. Shelus in amazing! She takes the time and r... —    (Patient since 2022)

Dr. Shelus in amazing! She takes the time and really works hard to find the best solution for my crazy eyes! My daughter goes to her now and loves her too!


StarStarStarStarStar Nice doctors. Very professional. Very clean fac... —    (Patient since 2022)

Nice doctors. Very professional. Very clean facility


StarStarStarStarStar The service here is very top notched. The staff... —    (Patient since 2022)

The service here is very top notched. The staff is very helpful with selecting and recommending frames. The exam itself is so thorough and explained well.


StarStarStarStarStar I been seeing DR. Sullivan for a long time now ... —    (Patient since 2022)

I been seeing DR. Sullivan for a long time now and he is very good.


StarStarStarStarStar Been going to Dr Sullivan since his practice op... —    (Patient since 2022)

Been going to Dr Sullivan since his practice opened in Hoffman Estates which is about 20 years ! The Drs and staff are the best !


StarStarStarStarStar Amazing!  —    (Patient since 2022)

As always, Dr. Klesken was awesome! She is so responsive to any questions I have about my changing vision. Thank you!


StarStarStarStarStar Terrific Eye Center —    (Patient since 2022)

This eye center is the best around. They have a variety of Eye docs to fit your need. Dr. Elizabeth Shelus has done an outstanding job with our families eye needs. The overall staff is exceptional to meet your needs. I highly recommend this eye center for any family.


StarStarStarStarStar Great place and fri —    (Patient since 2022)

Great place and friendly staff


StarStarStarStarNo Star Excellent staff and doctors , but wait too long... —    (Patient since 2022)

Excellent staff and doctors , but wait too long in the chair for doctor. Glad you are busy, but you over schedule and that leads to patient frustration.


StarStarStarStarStar Great visit. Caring, conscientious staff.  —    (Patient since 2022)

Great visit. Caring, conscientious staff.


StarStarStarStarStar An enjoyable experience —    (Patient since 2022)

All the personnel from the first person you encounter at the desk, to BeGee, to Dr. Sullivan are welcoming, friendly and professional. I always feel that I am well taken care of.


StarStarStarStarStar I think that Sullivan-Ostoich Eye Center is one... —    (Patient since 2022)

I think that Sullivan-Ostoich Eye Center is one of the best eye centers I’ve encountered in years. I went to two other eye centers and was told that I needed cataract surgery. I had questions about that diagnosis because my far vision was not blurry or marred. I went to Sullivan-Ostoich for another opinion. My doctor there was Dr. Mata. She examined my eyes carefully. I told her that my main issue was double vision, something I had told the previous two doctors. She informed me that while I did have some minor issues with cataracts, my problem was something called strabismus. It’s primarily a child’s problem but older adults can experience it. It has to do with the muscles surrounding the eye where the eye starts to fall out of alignment with the other eye. In my day, I believe it was called “lazy eye”. She referred me to a number of surgeons who can perform this procedure. To make a long story short, I had trouble finding a surgeon who could perform this. I called Sullivan-Ostoich back and left a message for Dr. Mata for her help. She called me back and recommended three surgeons who could do it. I’m delighted that I went to them. Otherwise I would have had cataract surgery and the problem of double vision would have persisted. I’m so grateful to Dr. Mata for diagnosing me correctly, probably saving thousands of dollars and the problem still not fixed. The entire staff at this office were nothing short of wonderful! I would recommend them to anyone with eye issues. Simply the best.


StarStarStarStarStar Outstanding service and care!!!! —    (Patient since 2022)

Outstanding service and care!!!!


StarStarStarStarStar I saw Dr Shelus and she was amazing. She patien... —    (Patient since 2022)

I saw Dr Shelus and she was amazing. She patiently listened to my concerns and answered all my questions. Highly recommend Dr.Shelus


StarStarStarStarStar Great Vision Center —    (Patient since 2022)

The office staff and doctors are always professional, kind and courteous. We never have an issue getting an appointment and they are always conscientious of insurance dates and coverage. The office itself is clean, welcoming and beautifully decorated. I would highly recommend this office!


StarStarStarStarStar  —    (Patient since 2022)

Very professional eye care. The doctors are very thorough, and all the staff are concerned about the health of my vision.


StarStarStarStarStar Staff is very friendly and professional, doctor... —    (Patient since 2022)

Staff is very friendly and professional, doctor is willing to answer any questions thoroughly, office is clean and up to date.


StarStarStarStarStar Everything was very satisfactory! —    (Patient since 2022)

Everything was very satisfactory!


StarStarStarStarStar Annual Eye Examination —    (Patient since 2022)

I had my annual eye exam and, as usual, was pleased with the service and from Dr Christine Mata, who I highly recommend. Every staff member I came in contact with was pleasant, courteous and very helpful.


StarStarStarNo StarNo Star The optometrist was great but I would have pref... —    (Patient since 2022)

The optometrist was great but I would have preferred all staff to wear masks as it is a healthcare facility and I have an infant at home who is not able to be vaccinated yet.


StarStarStarStarStar Best in my book  —    (Patient since 2022)

Professional and friendly doctors and staff


StarStarStarStarStar I drive from Bridgeport/Chgo for an appmt —    (Patient since 2022)

Decided to try another eye care center closer to home, but came back to Sullivan. The care, and the technology is first class. I feel so much more comfortable here than any other optical practice.


StarStarStarStarStar Kim and Dr. Mata we’re terr —    (Patient since 2022)

Kim and Dr. Mata we’re terrific


StarStarStarStarStar  —    (Patient since 2022)

Staff is very friendly. Dr. Shelus takes time to explain everything and you always feel you can trust her to give you the best care.


StarStarStarStarNo Star My ophthalmologist and optometrist were great. ... —    (Patient since 2022)

My ophthalmologist and optometrist were great. The helper for the ophthalmologist seemed very unhappy and unfriendly.


StarStarStarStarStar Very nice team. Little to no wait. Dr was ver... —    (Patient since 2022)

Very nice team. Little to no wait. Dr was very professional and thorough.


StarStarStarStarStar Friendly staff / Dr expertise —    (Patient since 2022)

Friendly staff / Dr expertise


StarStarStarStarStar Always friendly and provides good service you a... —    (Patient since 2022)

Always friendly and provides good service you are not waiting all day for. I have trusted them for over 20 years with my family. I love having convenience of being so close and prices are same as any other eye practice if not better.


StarStarStarStarStar Friendly, courteous, and helpful  —    (Patient since 2022)

Front desk staff are very helpful, friendly, and courteous. Nurses and doctors are also friendly and explain what they are doing.


StarStarStarStarNo Star I was very pleased with my visit. Everyone was ... —    (Patient since 2022)

I was very pleased with my visit. Everyone was very polite and efficient. Hopefully when I go to the Niles location the services will be equally as professional.


StarStarStarStarStar Very professional and organized services —    (Patient since 2022)

Very professional and organized services


StarStarStarStarStar . —    (Patient since 2022)

Dr. Shelus is wonderful. Very professional, knowledgeable and thorough.


StarStarStarStarStar I so depend on my yearly eye exam.  —    (Patient since 2022)

I so depend on my yearly eye exam. I know I will be professionally cared for by all staff The staff, plus of course, Dr. Sullivan, are so deligent, kind and I trust their feedback. Eyes are so important, that I dont trust just anybody. They have guided me over maybe 20 years. I also like that each professional includes me in theeir observations eg., the growth of my macular degeneration. Im not looked upon as "you're too old to understand" phenomenon many of us experience in our aging process.


StarStarStarStarStar Highly recommend  —    (Patient since 2022)

The front office staff are all so friendly and welcoming. The office is beautiful. Dr. O is personable and professional. My only complaint is it’s hard to get an appointment, but I guess that’s not a bad thing for the practice!


StarStarStarStarStar WOW! I am so impressed by your practice, I've a... —    (Patient since 2022)

WOW! I am so impressed by your practice, I've already told several friends about my experience. Your front desk staff was very welcoming and helpful. Your tech was so kind, especially when I had trouble with the bright lights and the Dr. was kind and professional, answering my questions without an attitude. Thanks for the positive experience and I look forward to my new eye practice.


StarStarStarStarStar Physicians and support staff are always very pr... —    (Patient since 2022)

Physicians and support staff are always very professional, supportive and patient in explaining problems and answering questions. Office operations are very efficient and friendly.


StarStarStarStarStar My wife and I both had a very pleasant visit. T... —    (Patient since 2022)

My wife and I both had a very pleasant visit. There was a very short waiting time and it appears this eye center is very well organized.


StarStarStarStarStar Great service. Was in and out. Setup to have m... —    (Patient since 2022)

Great service. Was in and out. Setup to have my cateracs taken care of we quckly.


StarStarStarStarStar Dr. Shelus is so professional and kind. The off... —    (Patient since 2022)

Dr. Shelus is so professional and kind. The office is modern and clean.


StarStarStarStarStar Very professional and helpful  —    (Patient since 2022)

Very professional and helpful


StarStarStarStarStar Very nice people to do business with. I'm very... —    (Patient since 2022)

Very nice people to do business with. I'm very happy with the service provided


StarStarStarStarStar A highly satisfactory visit.  —    (Patient since 2022)

Everyone was friendly, helpful and efficient. My eye exam was comprehensive. I have great confidence in Dr Klesken and all the other staff who helped me. My insurance questions were answered also.


StarStarStarStarStar Very please with the results —    (Patient since 2022)

Very please with the results


StarStarStarStarStar Friendly on time service. thorough exam. —    (Patient since 2022)

Friendly on time service. thorough exam.


StarStarStarStarStar Michael Gallivan —    (Patient since 2022)

Dr. Sullivan has a real talent for putting patients at ease.


StarStarStarStarStar My Visit to Sullivan-Ostoich Eye Center.... —    (Patient since 2022)

From the moment I walked in the front door, I felt welcomed. The staff was friendly and professional. The doctor put me at ease and explained my care. The office was comfortable. I am glad that I decided to receive my eye care with Sullivan-Ostrich.


StarStarStarStarStar Great atmosphere and customer service. —    (Patient since 2022)

Great atmosphere and customer service.


StarStarStarStarStar This is the best eye practice! Everyone is prof... —    (Patient since 2022)

This is the best eye practice! Everyone is professional. The doctors are warm, kind, intelligent, and patient. The receptionists and optometry assistants are always friendly and smiling. I highly recommend this practice.


StarStarStarStarStar Absolutely everyone is friendly and good at wha... —    (Patient since 2022)

Absolutely everyone is friendly and good at what they do. Best operating eye practice I’ve ever been to.


StarStarStarStarStar Love your practice, but I waited over 40To see... —    (Patient since 2022)

Love your practice, but I waited over 40 To see the doctor.


StarStarStarStarStar Highly recommend —    (Patient since 2022)

I had Dr. Shelus for 3 years. She is GREAT. She is very thoughtful and caring. The office is clean and nicely decorated and the other staffs are friendly and helpful also. I highly recommend this place.


StarStarStarStarStar Excellent service and care. —    (Patient since 2022)

Excellent service and care.


StarStarStarStarStar This was the best experience —    (Patient since 2022)

This was the best experience I had in a long time. I really appreciate when the doctor allows me to make a decision on my care and that they listen to me. Everyone at this place was so helpful and patient, I will definitely be back.


StarStarStarStarStar Everyone at Sullivan-Ostoich is extremely profe... —    (Patient since 2022)

Everyone at Sullivan-Ostoich is extremely professional and friendly. They make you feel comfortable throughout the entire eye exam. Plus, they are punctual with the appointment times.


StarStarStarStarStar Rose Behney, RN —    (Patient since 2022)

I have been seeing Dr Ostoich for 10 plus years! He and this office are 5 star plus! Carmen is phenomenal and Christine is excellent! My family feels these people are family!!!! My Mother sees Dr Sullivan and feels he is the kindest man ever with a great bedside manner! We drive her over an hour to see him! As a nurse, I will say the care given in this office touches my heart!


StarStarStarStarStar pleasant and helpful  —    (Patient since 2022)

Always pleasant and more than helpful when choosing the right glasses.


StarStarStarStarStar  —    (Patient since 2022)

All staff are great here! From the beginnings for your eye exam, to the end. Everyone that works here genuinely listens to your concerns, questions and needs. They are more than happy to help you find a great pair of glasses as well as friendly and thorough during your entire visit.


StarStarStarStarStar Had an enjoyable visit. Everyone was friendly ... —    (Patient since 2022)

Had an enjoyable visit. Everyone was friendly and professional.


StarStarStarStarNo Star Office staff were fabulous. Not as impressed wi... —    (Patient since 2022)

Office staff were fabulous. Not as impressed with optometrist who did a cursory exam. The tech who did my preliminary testing should be the person paid for this exam. She spent way more time with me.


StarStarStarStarStar Very good service to refer. —    (Patient since 2022)

Very good service to refer.


StarStarStarStarStar Always Great and Friendly Service and Support. ... —    (Patient since 2022)

Always Great and Friendly Service and Support. Top technology, clean and helpful!


StarStarStarStarStar Great place and the people are the best. I got ... —    (Patient since 2022)

Great place and the people are the best. I got in on time. The doctor took the time to answer all my questions until I had no more.


StarStarStarStarStar Great doctors, good service - convenient locati... —    (Patient since 2021)

Great doctors, good service - convenient location.


StarStarStarStarStar Professional and thorough care. Everyone alway... —    (Patient since 2021)

Professional and thorough care. Everyone always carefully listens to my concerns. Warmly welcomed and cared for at each visit. Recently recommended to a friend with an eye injury who agreed that the care, service and professionalism was exemplary. I love Dr. Ostoich and all of his support staff.


StarStarStarStarStar Everyone at the eye clinic is very friendly and... —    (Patient since 2021)

Everyone at the eye clinic is very friendly and professional!


StarStarStarStarStar Staff up front are the best definition of great... —    (Patient since 2021)

Staff up front are the best definition of great Customer Service! The equipment is top notch too. I feel I'm getting topnotch eye exam, from the doctor and technician-tests done before Dr appt.


StarStarStarStarStar Treatment —    (Patient since 2022)

Dr. Sullivan explained my condition and what was best.


StarStarStarStarStar A very professional, yet friendly environment. ... —    (Patient since 2022)

A very professional, yet friendly environment. I would not go anywhere else.


StarStarStarStarStar Recommended Service —    (Patient since 2022)

Every staff member is very focused on their clients. Dr. Sullivan and Dr. Ostoich are excellent -very thorough!


StarStarStarStarStar Very pleasant and sharp staff who get you in an... —    (Patient since 292269055)

Very pleasant and sharp staff who get you in and out without any waiting, but at the same time they are very thorough and they make sure you get the right prescription.


StarStarStarStarStar Great staff and clean, efficient office. —    (Patient since 2024)

Great staff and clean, efficient office.


StarStarStarStarStar Best Eye Care Center on the Planet! —    (Patient since 2022)

Dr. Ostoich is a good friend and recommended his partner Dr. Sullivan to me. As soon as I met Dr. Sullivan I felt an instant connection and felt completely comfortable. I can't wait to have my cataracts removed. So glad I found this practice for my eye care. I will be bringing in my wife to have them take care of her as well. Thanks!


StarStarStarStarStar I like coming here the staff and doctors are gr... —    (Patient since 2022)

I like coming here the staff and doctors are great


StarStarStarStarStar Dr. Shelus and the office very pleasant! —    (Patient since 2022)

Dr. Shelus and the office very pleasant!


StarStarStarStarStar Been going to Sullivan-Ostoich Eye Center for y... —    (Patient since 2022)

Been going to Sullivan-Ostoich Eye Center for years and will continue. The staff is friendly, knowledgeable, and attentive. All techs and doctors are thorough and will take the time to explain anything.


StarStarStarStarStar Friendly staff and great competent Dr. Sullivan... —    (Patient since 2022)

Friendly staff and great competent Dr. Sullivan whom I trust completely, also very friendly. Trust your eye care here!


StarStarStarStarStar  —    (Patient since 292269055)

Getting new lens for my glasses, and everyone was very helpful.


StarStarStarStarStar Experience was pleasant and efficient all the w... —    (Patient since 2022)

Experience was pleasant and efficient all the way. Special effort was made to help me get a ride back to the Garlands, which was very pleasant and I am very grateful. The big blunder of the visit was made by me. I meant to ask Dr. S. if it was evident that my degeneration (one eye or both) is gaining ground. If he had any sign of it, I'd be grateful for a follow-up judgment from the EXPERT -- possibly making use of this email as well!


StarStarStarStarStar The Benchmark of Eye Centers —    (Patient since 2022)

Dr. Ostoich has many attributes that deliver more than a 10 rating. He is highly competent, very relational, and takes the time necessary to cover all questions. He is also supported by a very competent staff. Kristy, the optician, enhanced the experience. Congratulations to an excellent team.


StarStarStarStarStar The Sullivan-Ostich Team demonstrates a high le... —    (Patient since 2022)

The Sullivan-Ostich team delivers a high level of care, kindness and customer service that is truly appreciated as a customer. The entire team works together serve customers effectively.


StarStarStarStarStar Visit was efficient, professional and thorough.... —    (Patient since 2022)

Visit was efficient, professional and thorough.


StarStarStarStarStar Have had good service over the many years I’ve ... —    (Patient since 2023)

Have had good service over the many years I’ve been coming here


StarStarStarStarStar Every one on staff was super friendly. It was r... —    (Patient since 2022)

Every one on staff was super friendly. It was really easy and nice appointment.


StarStarStarStarStar I have been a patient of Dr. Ostoich for over 2... —    (Patient since 2022)

I have been a patient of Dr. Ostoich for over 20 years. He is the only one who was able to fit me with contacts. He is personable and professional. The office staff is very friendly and they are great when you need help picking out frames.


StarStarStarStarStar Great experience  —    (Patient since 292269055)

All of the people I saw were Very efficient and very helpful. They explained everything during the process.


StarStarStarStarStar Outstanding customer service in every area! Al... —    (Patient since 2022)

Outstanding customer service in every area! All are experienced and if someone doesn't know something then they will track down the answer for us. Appreciate the attention to details, thank you!


StarStarStarStarStar Best eye doctor practice! —    (Patient since 2022)

Best eye doctor practice! I have been a patient for over 35 years and have recommend numerous family and friends who all have been very satisfied. I would NOT trust my eyes to anyone else.


StarStarStarStarStar Dr Ostoich took time with me to answer all of m... —    (Patient since 2022)

Dr Ostoich took time with me to answer all of my questions and explained exam results and his suggestions as for treatment


StarStarStarStarStar Frank Skorski Sr —    (Patient since 2022)

Never disappointed with the great service I always receive when visiting your office.


StarStarStarStarStar The service is unbeatable. The staff is friend... —    (Patient since 2022)

The service is unbeatable. The staff is friendly and the atmosphere in the office is upbeat and comfortable. Great selection. Take their time to get you the correct eyewear - no rushing. Won't trust anyone else with my eye care.


StarStarStarStarStar Very helpful and friendly staff.  —    (Patient since 292269055)

Very helpful and friendly staff.


StarStarStarStarStar Been with Dr. Sullivan for over 15 years and am... —    (Patient since 2022)

Been with Dr. Sullivan for over 15 years and am totally satisfied with the medical expertise and front-office operations for all of those years. Highly recommend for all eye issues, problems, and services. D. Tucker


StarStarStarStarStar Excellent eye center services. —    (Patient since 2022)

The practice is up to date and efficient in every aspect.


StarStarStarStarStar This is truly the best eye doctor our family ha... —    (Patient since 2022)

This is truly the best eye doctor our family has seen in twenty years. Everyone is knowledgeable, helpful and very responsive.


StarStarStarStarStar Professional service and great care. —    (Patient since 2022)

Professional service and great care.


StarStarStarStarStar Staff was very friendly they were able to accom... —    (Patient since 2023)

Staff was very friendly they were able to accommodate both me and my 5 year old at the same time they made him feel comfortable with the all aspects of the exam Thank you to the staff


StarStarStarStarStar Awesome staff and doctor.  —    (Patient since 2022)

Awesome staff and doctor.


StarStarStarStarStar Professional and thorough —    (Patient since 292269055)

Professional and thorough, seeing the inside of my eyes was pretty neat.


StarStarStarStarStar Everyone was friendly and professional. —    (Patient since 292269055)

Everyone was friendly and professional.


StarStarStarStarStar Doctor Shelus is just plain awesome.  —    (Patient since 2022)

Doctor Shelus is just plain awesome.


StarStarStarStarStar So thankful for your help! In just minutes, DR... —    (Patient since 2022)

So thankful for your help! In just minutes, DR. OSTOICH removed the foreign body from my eye and immediately the pain was gone! He explained everything so clearly and prescribed medication to heal my injured cornea. He also gave me drops for pain if necessary. The staff is so friendly, patient, and attentive to the patient too. I had been in pain for a couple days, trying home remedies, but in just minutes, Dr. Ostoich solved the problem. And very thorough, as he checked the eye for any possible additional problems. And you can't beat the close parking when you're walking in with an eye condition. Heard great things about this clinic from parishioners at Holy Family. And so true! My brother's cataract surgery was done by Dr. Sullivan and he was so pleased with his care too and now refers folks to him. I will be coming soon for my cataracts. Thank you all again!


StarStarNo StarNo StarNo Star Why were CDC guidelines for a healthcare facili... —    (Patient since 2022)

Why were CDC guidelines for a healthcare facility not being followed at the Hoffman Estates location on August 11, 2021? Staff with one exception were not wearing masks.


StarStarStarStarStar Very good service and best doctor —    (Patient since 2022)

Very good service and best doctor


StarStarStarStarStar Making an eye Appointment an enjoyable experience  —    (Patient since 2023)

As a person with very bad eyes the eye Dr can be a fairly discouraging event. Between Dr Sullivan’s expertise and personality and the support staffs energy. It ends up being an actually enjoyable experience.


StarStarStarStarStar Has always been a pleasant experience. —    (Patient since 2023)

Has always been a pleasant experience.


StarStarStarStarStar As soon as we entered the office, I knew I woul... —    (Patient since 292269055)

As soon as we entered the office, I knew I would like this place. The office staff were very friendly and efficient. The office was nice and clean.


StarStarStarStarStar Dr.Sullivan is always kind and I feel great sat... —    (Patient since 2023)

Dr.Sullivan is always kind and I feel great satisfaction from all staff. They are really professional!


StarStarStarStarStar Easy, friendly and very competent!  —    (Patient since 2023)

Easy, friendly and very competent!


StarStarStarStarStar Dr. Shelus is amazing and takes a fantastic car... —    (Patient since 2022)

Dr. Shelus is amazing and takes a fantastic care of my eyes.


StarStarStarStarNo Star The technical service is always excellent but I... —    (Patient since 292269055)

The technical service is always excellent but I was uncomfortable with the amount of people in the facility. There were probably close to 20 people in the office. Last year it seemed to be 2 or 3 people MAX during office times mid-day. Next time I will need to call to find out when the office is the LEAST busy. I still prefer social distancing in these trying times even though I am fully vaccinated!


StarStarStarStarStar The staff at Sullivan-Ostoich Eye Center are to... —    (Patient since 2022)

The staff at Sullivan-Ostoich Eye Center are top notch! They care for their customers well. I have been a patient for about five years, and each visit has been excellent!


StarStarStarStarStar Love my annual visits! —    (Patient since 2022)

Love my annual visits! Service is always great, I feel like I get to visit family once a year.


StarStarStarStarStar Best eye doc all round!  —    (Patient since 2022)

Best eye doc all round….starting with the front desk staff, ease of making an appointment, friendly and knowledgeable and very helpful front desk staff, then the great very knowledgeable Optomoligist and helpful staff and technicians in back of house and coming back around to the choices of eye wear and help fitting them and checking out and if you have insurance they are all very knowledgeable in that area too, making sure your getting the right coverage. Thank you Ostich and Sullivan!


StarStarStarStarStar Dr. Shelus and the staff are always so helpful ... —    (Patient since 2022)

Dr. Shelus and the staff are always so helpful and kind. We really enjoy going here.


StarStarStarStarStar Everyone is professional and pleasant —    (Patient since 2022)

Everyone is professional and pleasant


StarStarStarStarStar Great Eye Center —    (Patient since 2022)

Great Eye Center. Staff is very friendly and courteous. Dr Ostoich is an experienced and knowledgeable eye Dr.


StarStarStarStarStar Very satisfied! Thank u. —    (Patient since 2022)

Very satisfied! Thank u .


StarStarStarStarStar They got me in on short notice, on a booked da... —    (Patient since 2023)

They got me in on short notice, on a booked day, to check my eyes based on my description of my problem to ease a concern.


StarStarStarStarStar Felt confident that I was receiving excepted ey... —    (Patient since 2022)

Felt confident that I was receiving excepted eye care.


StarStarStarStarStar New Patient  —    (Patient since 2022)

Dr Sullivan was great. He listened and was very patient and thorough in explaining what’s wrong and what needs to be done. I highly recommend him. Friendly staff as well. Makes you feel welcomed and makes you comfortable.


StarStarStarStarStar Everyone in the office are professional and fri... —    (Patient since 2022)

Everyone in the office are professional and friendly. Dr. Sullivan and Dr. Ostoich are excellent doctors. I highly recommend this practice.


StarStarStarStarStar Visit —    (Patient since 2023)

Always great. Been coming to you for a lot of years.


StarStarStarStarStar Wonderful office to walk into! Greeted by smil... —    (Patient since 292269055)

Wonderful office to walk into! Greeted by smiling, cheerful staff! From my exam to picking out my prescription glasses, everyone was informative and very helpful!! VERY pleasant experience!!


StarStarStarStarStar Friendly clean office! Never have to wait long.... —    (Patient since 2022)

Friendly clean office! Never have to wait long.


StarStarStarStarStar Very nice atmosphere, very good doctors. —    (Patient since 292269055)

Very nice atmosphere, very good doctors.


StarStarStarStarStar Very professional and friendly staff. —    (Patient since 292269055)

Very professional and friendly staff.


StarStarStarStarStar Great staff —    (Patient since 2023)

The staff was very caring and professional.


StarStarStarStarStar Everyone is friendly, helpful and professional.... —    (Patient since 2023)

Everyone is friendly, helpful and professional. Great Doctors and staff.


StarStarStarStarStar We found our eye doctor!! —    (Patient since 292269055)

Very nice patient people work there. All very knowledgeable and Dr Marina Shepelenko is very thorough and took all the time we needed to explain all the procedures and reasons for them. Just what we needed now and in the future A+


StarStarStarStarStar Great Place —    (Patient since 292269055)

Great customer service! Super friendly and warm staff!


StarStarStarStarStar Masks or no masks? —    (Patient since 2022)

Despite the CDC reccommendations, I was surprised that few of your workers (I saw one) and none of your patients (except me) were masked. I am assuming those unmasked have all been vaccinated. While I am vaccinated, I felt uncomfortable in your setting.


StarStarStarStarStar  —    (Patient since 2022)

Very professional and friendly


StarStarStarStarStar Have been going to Dr. Sullivan for many years.... —    (Patient since 2022)

Have been going to Dr. Sullivan for many years. I was a patient way back in the original Chicago office. I trust him and his staff with my sight.


StarStarStarStarStar Dr. Sullivan and staff are the best. I trust t... —    (Patient since 2022)

Dr. Sullivan and staff are the best. I trust them with my sight!


StarStarStarStarStar Dr. Sheilus is the best!  —    (Patient since 2022)

Dr. Sheilus is the best!


StarStarStarStarStar The amount of time the dr took with my mom was ... —    (Patient since 2022)

The amount of time the dr took with my mom was amazing! He was kind, explained everything in a very easy to understand way, and she felt really comfortable. 10/10 she was really pleased . Staff was also awesome!


StarStarStarStarStar Terrific service and expertise! —    (Patient since 2022)

Terrific service and expertise!


StarStarStarStarStar  —    (Patient since 2022)

I had a complete eye examination. Everything was professional. Very friendly.


StarStarStarStarStar Very professional and prompt. —    (Patient since 292269055)

Very professional and prompt.


StarStarStarStarStar Great! Couldn't ask for better service. —    (Patient since 2022)

Great! Couldn't ask for better service.


StarStarStarStarStar Exceeded my expectations! —    (Patient since 292269055)

My vision insurance recently changed and I needed to find a doctor that accepted my new insurance. I was happy to find a facility so close to home. From my initial contact with the office in setting up my new patient appointment to the actual appointment itself, everything exceeded my expectations! The staff is friendly and very knowledgeable. My eye exam was more thorough than any I have had in the 20+ years I have been wearing glasses. This office truly makes you feel like they care about you. So glad I found them!!!!


StarStarStarStarStar I’ve been coming to Sullivan -Ostrich for many ... —    (Patient since 2022)

I’ve been coming to Sullivan -Ostrich for many years. I am always happy with the expert care I receive. The office is clean updated and the staff is excellent.


StarStarStarStarStar Great people here! —    (Patient since 2022)

Great people here! Really nice office with friendly, helpful, and efficient staff. Best I’ve experienced in the eye care space.


StarStarStarStarStar Very friendly professional service! —    (Patient since 292269055)

Very friendly professional service!


StarStarStarStarStar Everyone in the practice is friendly, supportiv... —    (Patient since 2022)

Everyone in the practice is friendly, supportive and does a little bit extra to make certain I am comfortable with my eye-wear and with any diagnostic procedures that are required during my annual visit.


StarStarStarStarStar Great experience. Cheery staff. ... —    (Patient since 292269055)

Great experience. Cheery staff. Very proffessuonal


StarStarStarStarStar  —    (Patient since 2022)

We have been seeing Dr. Ostoich for years and he is great!


StarStarStarStarStar I drive all the way from Chicago's Bridgeport t... —    (Patient since 2022)

I drive all the way from Chicago's Bridgeport to Hoffman Estates because of the service. The doctors are friendly and more importantly, very good. Probably cost more than an eyeglass chain, but I will not skimp on health or eye care.


StarStarStarStarStar warm, friendly, efficient and professionally ex... —    (Patient since 2022)

warm, friendly, efficient and professionally excellent


StarStarStarStarStar Eye Center Review —    (Patient since 292269055)

The staff was friendly, courteous, and very professional. Dr. Christine Mata took the time to explain and answer my questions. The office is very clean, spacious, and very organized. I have been to several eye centers but this is the best one I have seen.


StarStarStarStarStar Dr Shelus and all the staff that we’ve met so f... —    (Patient since 2022)

Dr Shelus and all the staff that we’ve met so far has been amazing. Came here for eye exams, glasses and potential OrthoK. Professional, Very friendly and efficient. Thanks for allowing us to entrust our family eye health at this wonderful, clean clinic


StarStarStarStarStar Dr Sullivan’s entire office staff is always ki... —    (Patient since 2023)

Dr Sullivan’s entire office staff is always kind and patient ... and on time too. I do appreciate their help in choosing glasses with me. My eye issues makes it difficult for me to see without my prescription glasses, so their assistance is essential. My many thanks for Dr Sullivan and his staff.


StarStarStarStarStar Friendly, convenient location for me and profes... —    (Patient since 2022)

Friendly, convenient location for me and professional service. I had an urgent problem and they fit me into to their schedule that day and when I arrived there was no waiting.


StarStarStarStarStar Providers evaluation was very thorough. —    (Patient since 292269055)

Providers evaluation was very thorough.


StarStarStarStarStar Always satisfied with the exp —    (Patient since 2022)

Always satisfied with the experience


StarStarStarStarStar Excellent care —    (Patient since 2022)

Dr. Mata helped me so much with an eye infection. She was very thorough, explained the problem and the treatment very clearly, and provided written instructions for home care. I am very thankful for her help.


StarStarStarStarStar I always have a good experience every time I vi... —    (Patient since 292269055)

I always have a good experience every time I visit the office. It’s a beautiful, inviting environment, and the staff are welcoming, professionals don’t efficient in taking care of my questions and needs. This practice is definitely very focused on providing great customer service to their patients - Thank you!


Reply

Thank you for your kind words, David! Patients like you make our job just that much easier!

StarStarStarStarStar Great experience, thank you! —    (Patient since 2022)

Great experience, thank you!


StarStarStarStarStar Highly professional- very nice people, so much ... —    (Patient since 2022)

Highly professional- very nice people, so much that I look forward to my annual visit! John James, Arlington Heights, Il


StarStarStarStarStar People are very professional and nice. —    (Patient since 292269055)

People are very professional and nice.


StarStarStarStarStar  —    (Patient since 2022)

Great doctors and staff.Always friendly and helpful


StarStarStarStarStar Happy patients! —    (Patient since 2022)

We've been with Dr. Ostoich for 4 years -- ever since our younger one started near-sighted. And her prescription stays for the past FOUR years! Dr. Ostoich is always nice and informative, ask questions and he will answer all!


StarStarStarStarStar I received a very thorough exam, the dr. spent ... —    (Patient since 2022)

I received a very thorough exam, the dr. spent as much time with me to answer all my concerns.


StarStarStarStarStar Great place for the whole family. —    (Patient since 2022)

Excellent optometrist. Dr. S. Is so knowledgeable and kind, Office is clean, modern, and inviting.


StarStarStarStarStar Friendly, professional people. Very nice lighti... —    (Patient since 2022)

Friendly, professional people. Very nice lighting and displays.


StarStarStarStarStar outstanding service from the checkin thru check... —    (Patient since 2022)

outstanding service from the checkin thru checkout please change my email from ctiritilli@aol.com to cjtiritilli@gmail.com thankyou


StarStarStarStarStar Beautiful office, excellent service and medical... —    (Patient since 2022)

Beautiful office, excellent service and medical care.


StarStarStarStarStar Fantastic! —    (Patient since 2022)

We had an absolutely wonderful experience at Sullivan & Ostoich; my son was very nervous, but the staff made him feel so comfortable and cared for. He says the eye doctor is his new favorite doctor! Thank you so much for caring so well for my sweet boy.


StarStarStarStarStar Everyone in the office is so nice and professio... —    (Patient since 2022)

Everyone in the office is so nice and professional. Dr. Mata is great and the staff is fabulous.


StarStarStarStarStar Dr. Shelus is very thorough and takes time to t... —    (Patient since 2022)

Dr. Shelus is very thorough and takes time to talk with patients. She also makes sure to follow up regarding any prior issues that we mention. I would highly recommend Dr. Shelus .


StarStarStarStarStar  —    (Patient since 2022)

It was our first time at this office and we had a great experience. Even my teen daughter agrees. Dr Shelus was amazing...very friendly, thorough and efficient. She explain things clearly and gave trustworthy recommendations. The technicians and staff are also wonderful and the office is in top notch, clean condition. We are excited to bring the rest of our family back and continue our eye care here. Thank you!!!


StarStarStarStarStar On time for my appointment and very efficient s... —    (Patient since 2022)

On time for my appointment and very efficient staff.


StarStarStarStarStar Fantastic Caring Dr’s —    (Patient since 292269055)

Easily schedule an appointment. Greeted with professional staff at desk. The Dr.’s take the time to explain your condition to you, no matter how many questions you ask.😉


StarStarStarStarStar First Appointment Exceptional —    (Patient since 2022)

My first appointment was exceptional. All the way from the front desk staff to working with the Optometrist (Elizabeth Shelus). They all showed that they cared about my eyesight needs.


StarStarStarStarStar You guys are great for fitting me for an appoin... —    (Patient since 2022)

You guys are great for fitting me for an appointment at the last minute.


StarStarStarStarStar Fantastic Service! —    (Patient since 292269055)

Dr. Sullivan and the staff were phenomenal. I went to the office to have specific testing recommended by an optometrist based on medication I take and high pressures in my eyes. The staff made me feel right at home from the moment I walked in to the office. After some basic tests, I had to wait 20 minutes. During that time, multiple staff passed and Dr. Sullivan greeting them each and was genuinely inquisitive about how each was doing. Then it came time for his exam & testing. He was super nice, explanatory, and assured me that everything was ok. His bedside manner should be the example for every doctor, as well as his treatment of staff! Definitely 5 stars!!!


StarStarStarStarStar My family has been going there for years! They ... —    (Patient since 292269055)

My family has been going there for years! They are truly top notch! Great care and service! Highly recommend!


StarStarStarStarStar 53 years and counting ....... ... —    (Patient since 2022)

Three generations of our family have been going to the office (originally on Milwaukee Ave.) for 53 years and have never even thought of going to another doctor's office. Every conversation about eye doctors I've always recommended this office, especially if people are very upset or disgusted with their current doctor or if something has gone drastically wrong .


StarStarStarStarStar Wonderful staff and the best doctors! Always r... —    (Patient since 2022)

Wonderful staff and the best doctors! Always reachable on phones and in returning calls! Carmen’s and Christine’s personalities should be duplicated! Dr. Ostoich is personable and classy! The best people!!!


StarStarStarStarStar Professional and thorough. —    (Patient since 292269055)

Professional and thorough.


StarStarStarStarStar Great visit. I received patient explanations an... —    (Patient since 292269055)

Great visit. I received patient explanations and a thorough exam that left me feeling comfortable.


StarStarStarStarStar Very pleased  —    (Patient since 2022)

My husband and I both love Sullivan-Ostoich eye center. Everyone is so helpful and friendly and goes out of their way to accommodate our needs. Can't imagine going anywhere else. Thanks!


StarStarStarStarStar Sullivan-Ostoich Eye Center —    (Patient since 2022)

Both Doctors Sullivan and Ostoich are not only competent with excellent "bedside manners," but I am always extremely confident in their medical skills. I have been a patient for over 20 years and will continue to be one as long as they are in business.


StarStarStarStarStar Sullivan Ostoich eye center consistently provid... —    (Patient since 2022)

Sullivan Ostoich eye center consistently provides professional and efficient service when examining my eyes or recommending ancillary eye related matters.


StarStarStarStarStar Thorough eye exam and friendly service.  —    (Patient since 292269055)

Thorough eye exam and friendly service.


StarStarStarStarStar Dr Ostoich and staff were wonderful as always! ... —    (Patient since 2023)

Dr Ostoich and staff were wonderful as always! Christine is amazing at helping people find their ideal glasses and I always trust her opinion. :-) Dr, Ostoich has fitted me for hybrid contact lenses and they have been a godsend for me as I cannot have LASIX and my astigmatism makes it really hard to get clarity with regular soft lenses.


StarStarStarStarStar  —    (Patient since 2022)

Very caring office staff and Dr. Sullivan is definitely THE BEST!


StarStarStarStarStar very pleasant and nice staff and employees —    (Patient since 292269055)

very pleasant and nice staff and employees


StarStarStarStarStar Dr. Mata and her staff made me feel very comfor... —    (Patient since 292269055)

Dr. Mata and her staff made me feel very comfortable and at ease throughout my appointment, thank you so much


StarStarStarStarStar Very helpful and friendly staff. Doctor was ver... —    (Patient since 292269055)

Very helpful and friendly staff. Doctor was very knowledgeable and professional.


StarStarStarStarStar  —    (Patient since 292269055)

Very pleased from the moment I walked in. Friendly staff and the doctor could not have been kinder. So glad I was encouraged to go here!


StarStarStarStarStar Great place —    (Patient since 2022)

As always, the eye exam was very thorough. Everyone in the office is professional and friendly.


StarStarStarStarStar  —    (Patient since 2022)

They listen to your symptoms and do a very thorough exam


StarStarStarStarStar Very impressed —    (Patient since 292269055)

This was the first time I hVe seen Dr. Sullivan. He was very professional. The staff took their time with me and and gave me the tests I needed. I have Already sent a friend to see him and she was very happy too.


StarStarStarStarStar Great Service —    (Patient since 2022)

Very timely and good service as always at my last visit.


StarStarStarStarStar Good service and detailed information after the... —    (Patient since 292269055)

Good service and detailed information after the eye exam , the doctor took her time to explain it to me after Vikram’s eye test was done . Thanks !


StarStarStarStarStar Everyone is really friendly. No wait times and ... —    (Patient since 2022)

Everyone is really friendly. No wait times and answered every question I had. Best experience I’ve had.


StarStarStarStarStar The staff at Sullivan-Ostoich Eye Center is alw... —    (Patient since 2022)

The staff at Sullivan-Ostoich Eye Center is always very friendly, helpful, & knowledgeable!


StarStarStarStarStar Professional, efficient and helpful staff and d... —    (Patient since 2022)

Professional, efficient and helpful staff and doctors!


StarStarStarStarStar Front desk is always friendly & helpful. I have... —    (Patient since 2022)

Front desk is always friendly & helpful. I have been seeing Dr. Klesken and she is the absolute best. Always very friendly & feel very comfortable with her. Trust what she says.


StarStarStarStarStar Fantastic service.. do not hesitate to come her... —    (Patient since 2022)

Fantastic service.. do not hesitate to come here. Highly recommend!!


StarStarStarStarStar Reliable and professional service —    (Patient since 2022)

Reliable and professional service


StarStarStarStarStar Very professional service —    (Patient since 292269055)

Very professional service


StarStarStarStarStar Highly recommend —    (Patient since 292269055)

I felt the exam was very thorough. I liked Dr. Mata. Enjoyed working with Carrie. She has an excellent eye for selecting just the right frames.


StarStarStarStarStar Professional and pleasant staff.. Dr Ostoich i... —    (Patient since 2022)

Professional and pleasant staff.. Dr Ostoich is excellent


StarStarStarStarStar Very professional and quick service. Love the ... —    (Patient since 2022)

Very professional and quick service. Love the office staff!


StarStarStarStarStar Dr. Klesken knows you and adds a personal touch... —    (Patient since 2022)

Dr. Klesken knows you and adds a personal touch to her professionalism. Always on time and thorough


StarStarStarStarStar I did do the survey once already! But, yes, I ... —    (Patient since 292269055)

I did do the survey once already! But, yes, I was taken care of with ease and kindness by a lovely young lady! I’m sorry to say, at this time, I cannot remember her name!! I’ll remember it later, sorry!! Antoinette Ludkowski


StarStarStarStarStar The entire staff, and the doctor was outstandin... —    (Patient since 2021)

The entire staff, and the doctor was outstanding!!


StarStarStarStarStar Excellent service, very professional and everyo... —    (Patient since 2022)

Excellent service, very professional and everyone was helpful and courteous.


StarStarStarStarStar Sullivan-Ostoich Eye Center is a professional g... —    (Patient since 2022)

Sullivan-Ostoich Eye Center is a professional group of caring employees. Each department (reception, billing, exam, eyeglasses, etc) provides experienced and caring staff to help every step of the way. I appreciate the thoroughness and explanation during my routine eye exam by Dr. Ostoich and trust his guidance and experience.


StarStarStarStarNo Star service in a timely fashion was appreciated —    (Patient since 292269055)

service in a timely fashion was appreciated


StarStarStarStarStar Very friendly staff great doctors —    (Patient since 2022)

Very friendly staff great doctors


StarStarStarStarStar Very good experience! —    (Patient since 2022)

Very good experience! Appreciated the in-depth detail and help with showing how to get contacts in and out.


StarStarStarStarStar Everyone was very helpful and understanding..Al... —    (Patient since 2022)

Everyone was very helpful and understanding..Also open to all my questions :)


StarStarStarStarStar  —    (Patient since 2022)

It was very nice to see the people who have taken care of me for years. Everyone is always so nice.


StarStarStarStarStar I was able to purchase the perfect frames with ... —    (Patient since 2022)

I was able to purchase the perfect frames with the assistant of Christy. She was extremely accommodating, pleasant and professional.


StarStarStarStarStar Nice friendly staff and Doctors.  —    (Patient since 292269055)

Nice friendly staff and Doctors.


StarStarStarStarStar Great place, great service and friendly stff —    (Patient since 292269055)

Great place, great service and friendly staff


StarStarStarStarStar I had a foreign object stuck on my eyeball. I ... —    (Patient since 2022)

I had a foreign object stuck on my eyeball. I was not a patient but was offered an immediate appointment. The admission process was quick as was the actual procedure to remove the object. Doctor Mata was professional,accurate and perfect. I will return for more services and I would highly recommend them to anyone.


StarStarStarStarStar First time visit with Dr. Mata - Great experience! —    (Patient since 2022)

Last Saturday I visited with Dr. Mata for the first time... I was very pleased with the attention I received from the staff and Dr. Mata. I felt as though the exam was thorough and all of my questions were addressed.


StarStarStarStarStar Hospitality/Great service. Professional Doctor ... —    (Patient since 2023)

Hospitality/Great service. Professional Doctor


StarStarStarStarStar Pleasant and friendly place —    (Patient since 2022)

Friendly and efficient. Kim was easy to talk to and very nice and Dr Mata is very good, she takes the time to talk with you not only about your eyes but your family..appreciate that. Front desk staff very friendly as well. Pleasant to go there.


StarStarStarStarStar Dr. Klesken is just the best! She is so kind an... —    (Patient since 2022)

Dr. Klesken is just the best! She is so kind and down to earth. I wish all my doctors were like her!


StarStarStarStarStar My annual visits are always thorough and inform... —    (Patient since 2022)

My annual visits are always thorough and informative.


StarStarStarStarStar Thorough examine, friendly staff  —    (Patient since 2023)

Thorough examine, friendly staff


StarStarStarStarStar ... —    (Patient since 2022)

Dr. Shelus and the entire staff were extremely professional and provided excellent services.


StarStarStarStarNo Star Dr. Mata and the staff are very competent. The... —    (Patient since 2022)

Dr. Mata and the staff are very competent. The office is clean and comfortable. The exam goes smoothly. Dr. Mata takes the time to answer all questions.


StarStarStarStarStar 👍👍👍👍👍 —    (Patient since 2022)

Great staff, thorough testing and great explanations from the results. The team is very knowledgeable and I’d recommend them to anyone!!


StarStarStarStarStar  —    (Patient since 2022)

The staff and doctors are courteous and professional.


StarStarStarStarStar Visit 9/26 —    (Patient since 2023)

Arrived at the appointed time, was greeted warmly. Was tested several ways, Glaucoma, Retina and pictures of eyes for Optic Nerve and Vein & Artery issues. All explained in terms I could understand.


StarStarStarStarStar  —    (Patient since 292269055)

The staff and Dr are very thorough a d address all questions and concerns


StarStarStarStarStar Dr Sullivan is very knowledgeable and has a gre... —    (Patient since 292269055)

Dr Sullivan is very knowledgeable and has a great manner with patients.


StarStarStarStarStar The appointment was easy to schedule and execut... —    (Patient since 2022)

The appointment was easy to schedule and executed on time. Dr. Sullivan is friendly and spends time explaining my questions. I am a long-time returning patient.


StarStarStarStarStar  —    (Patient since 2022)

We have been a pt ever since you your office in HoffmanEstates and have refer many people to your practice..


StarStarStarStarStar Great people and facility —    (Patient since 292269055)

I enjoyed my entire visit and found the staff to be friendly and knowledgeable and the facility is top-notch and clean.


StarStarStarStarNo Star Recommend Dr Shelus; however, your prices have ... —    (Patient since 2023)

Recommend Dr Shelus; however, your prices have gotten extremely high. Haven’t seen Sullivan & Ostoich in the office for years.


StarStarStarStarStar Your office is very clean...Everyone was very p... —    (Patient since 2022)

Your office is very clean...Everyone was very pleasant & helpful Dr Mata made me feel very comfortable & explained & asked questions regarding my yearly eye exam.


StarStarStarStarStar Loyal Customer  —    (Patient since 2022)

I found Sullivan-Ostoich several years ago, when I lived a mile away from their office. Now, I drive 51 miles. I wouldn’t think of going elsewhere. The quality of care and service I’ve always received has earned my loyalty. The reception desk employees are friendly and helpful, And, the doctors are professional, friendly, and generous with their time. I always feel as if I surely must be their favorite patient. I recommend Sullivan Ostoich to everyone I know.


StarStarStarStarStar My visit to the Sullivan-Ostoich Eye Center —    (Patient since 292269055)

I cannot imagine being treated any better than the way I was treated recently as I went to Dr. Sullivan's office for my eye exam. Everyone was most attentive and professional for my visit and I cannot imagine being treated any better than I was during this visit!


StarStarStarStarStar Extremely friendly and inviting staff and envir... —    (Patient since 292269055)

Extremely friendly and inviting staff and environment. 5 stars!!


StarStarStarStarStar Excellent Service —    (Patient since 2022)

I think Dr. Ostoich is excellent, very courtesy, helpful, answers all my questions. I'm grateful for his help and expertise when it comes to my eyes and contacts.


StarStarStarStarStar I have been going to Dr. Brent Ostoich for a lo... —    (Patient since 2022)

I have been going to Dr. Brent Ostoich for a long time and would not want anyone else. He is funny, kind and a great eye doctor! I hope he never retires!!!


StarStarStarStarStar Excellent —    (Patient since 2022)

Best eye doctor and office staff I’ve been to in years. Professional, friendly, competent, state of the art equipment; they’ve got it all!


StarStarStarStarStar Very professional- doctors were great! —    (Patient since 2022)

Very professional- doctors were great!


StarStarStarStarStar My exam was not rushed. My contact options were... —    (Patient since 2022)

My exam was not rushed. My contact options were explained thoroughly. I was able to get trial lenses for my options to determine what works best for me.


StarStarStarStarStar Staff was timely, professional and polite. I w... —    (Patient since 2023)

Staff was timely, professional and polite. I was told by a different doctor at another practice that I needed a procedure. It turned out I didn't. So glad I got an honest diagnosis from Dr. Mata.


StarStarStarStarStar great experience, felt very well taken care of.... —    (Patient since 2023)

great experience, felt very well taken care of. easy in and out of the office


StarStarStarStarStar Very helpful, caring and professional —    (Patient since 292269055)

Very helpful, caring and professional


StarStarStarStarStar Courteous and Professional —    (Patient since 2024)

The office staff, technicians and doctors are all very friendly and knowledgeable. They do not rush thru any appointments and an office visit is always a welcoming experience.


StarStarStarStarStar This is a very competent professional organizat... —    (Patient since 2022)

This is a very competent professional organization, and new additions to staff have outstanding credentials so the future looks bright.


StarStarStarStarStar Friendly staff, open, professional office space... —    (Patient since 2022)

Friendly staff, open, professional office space, caring Doctors. Spent the time I needed to review all my options clearly. I had moved away and was in town - needed an exam and contacts. My records were still in the system. They were able to fit me in and meet all my needs. Thanks!!!


StarStarStarStarStar  —    (Patient since 2022)

Dr. Sullivan and his staff are very pleasant and give a very thorough examination.


StarStarStarStarStar Dr. Deb is the real deal. Also super staff! —    (Patient since 2022)

Dr. Deb is the real deal. Also super staff!


StarStarStarStarStar The staffs were friendly. The place was spacio... —    (Patient since 2022)

The staffs were friendly. The place was spacious, clean and very comfortable. Staffs were professional. Highly recommend.


StarStarStarStarStar Great experience.  —    (Patient since 2022)

Dr Ostoich is very thorough. Staff, especially Kelly, go above and beyond with help in picking glasses and the insurance process.


StarStarStarStarStar Good service —    (Patient since 292269055)

My optometrist was very knowledgeable and friendly. She made it a comfortable experience as usual.


StarStarStarStarStar Always helpful and friendly staff and technolog... —    (Patient since 2022)

Always helpful and friendly staff and technology that makes it painless.


StarStarStarStarStar Great group of Doctors and Staff. —    (Patient since 2023)

Wonderful experience from the initial call for an appointment, the thorough exam and explanation of frame / lens options. Highly recommend this office for eye care. Very convenient for me as I live in the area, but worth the drive if you live outside of Barrington, Hoffman Estates, Inverness, Palatine area.


StarStarStarStarStar That was my first visit at your place and I was... —    (Patient since 0001)

That was my first visit at your place and I was very happy with the services I received. I needed a special eye-exam to be performed in addition to a prescription check, and my whole experience was great. In addition, the extremely friendly opticians staff, helped pick some really cool frames for my new prescription. Very pleased indeed and I plan to visit them again as needed.


StarStarStarStarStar Excellent staff and physician —    (Patient since 2022)

Excellent staff and physician


StarStarStarStarStar Knowledgeable staff and great atmosphere! —    (Patient since 2022)

Knowledgeable staff and great atmosphere!


StarStarStarStarStar A Happy place —    (Patient since 2022)

Everyone is happy and pleasant. You are taken care of in a timely fashion and with a smile. Everyone knows their job and is very efficient.


StarStarStarStarStar Everyone was so great and accommodating and pro... —    (Patient since 2022)

Everyone was so great and accommodating and professional. Great experience.


StarStarStarStarStar Always enjoy seeing Dr. Sullivan! Very profess... —    (Patient since 2022)

Always enjoy seeing Dr. Sullivan! Very professional operation.


StarStarStarStarStar Friendly staff.....excellent service. —    (Patient since 0001)

Friendly staff.....excellent service.


StarStarStarStarNo Star I feel like my appointment was rushed. —    (Patient since 2022)

I feel like my appointment was rushed.


StarStarStarStarStar  —    (Patient since 2022)

I can’t imagine an eye care practice that is more thorough or more up to date. The staff is awesome.


StarStarStarStarStar Dr. Klesken is great to work with —    (Patient since 2022)

Dr. Klesken is great to work with and the entire staff is very attentive. The office area is clean and spacious which is especially great these days.


StarStarStarStarStar Excellent quality and courteous service every v... —    (Patient since 2022)

Excellent quality and courteous service every visit! Great professionals.


StarStarStarStarStar Excellent staff and great customer service. Wou... —    (Patient since 2022)

Excellent staff and great customer service. Would not trust my eyes to anyone else.


StarStarStarStarStar Awesome place! Super friendly! Highly recommen... —    (Patient since 0001)

Awesome place! Super friendly! Highly recommend!


StarStarStarStarStar Excellent people, easy and safe check in proces... —    (Patient since 0001)

Excellent people, easy and safe check in process. Always appreciate Dr. Sullivan's advice and guidance with respect to my eyes.


StarStarStarStarStar Dr. Shelus was very knowledgeable, kind, and he... —    (Patient since 2022)

Dr. Shelus was very knowledgeable, kind, and helpful.


StarStarStarStarStar Dr was great and staff was very professional an... —    (Patient since 2022)

Dr was great and staff was very professional and friendly.


StarStarStarStarStar Dr Elizabeth Shellus is thorough and knowledgea... —    (Patient since 2022)

Dr Elizabeth Shellus is thorough and knowledgeable and explains each step in perfect detail.


StarStarStarStarStar My husband suffers from dementia an stroke. —    (Patient since 2022)

My husband suffers from dementia an stroke. Our appointment was on time technician was patient and cheerful The Doctor was on time and as always vert friendly and efficient Thank you


StarStarStarNo StarNo Star Dr Sullivan praises —    (Patient since 2022)

Kind patient thorough and professional


StarStarStarStarStar Poor rating for friendliness because Cary was e... —    (Patient since 2022)

Poor rating for friendliness because Cary was exceptionally rude during my visit. If she was my employee I would fire her.


StarStarStarStarStar Very friendly and customer service is great! A... —    (Patient since 2022)

Very friendly and customer service is great! Always seen in a timely manner.


StarStarStarStarStar Absolutely Love Sullivan-Ostoich! —    (Patient since 2022)

I have been going to Sullivan-Ostoich for years and always feel like I receive the best care possible. It's like visiting family once a year!


StarStarStarStarStar Great safe visit- out in less than an hour! —    (Patient since 2022)

Great safe visit- out in less than an hour!


StarStarStarStarStar As usual everyone was wonderful. Dr. Sullivan ... —    (Patient since 2022)

As usual everyone was wonderful. Dr. Sullivan is excellent!


StarStarStarStarStar Very friendly staff there —    (Patient since 2022)

Very friendly staff there


StarStarStarStarStar Great Doctors and staff, always helpful and fri... —    (Patient since 2022)

Great Doctors and staff, always helpful and friendly.


StarStarStarStarStar Dr Sullivan is the best eye doctor. Staff is f... —    (Patient since 2022)

Dr Sullivan is the best eye doctor. Staff is friendly and helpful. Kelly is wonderful to work with.


StarStarStarStarStar I had my eyes tested during the pandemic and Su... —    (Patient since 2022)

I had my eyes tested during the pandemic and Sullivan-Ostoich were very well prepared and organized. The doctor and staff were great, very friendly, and explained what they were doing as we went along.


StarStarStarStarStar It is always a pleasure seeing Dr. Ostoich and ... —    (Patient since 2022)

It is always a pleasure seeing Dr. Ostoich and the excellent staff at Sullivan - Ostoich Eye Center.


StarStarStarStarStar Always impressed by the professionalism  —    (Patient since 2022)

Always impressed by the professionalism of the medical service. I noticed the upfront and initial take-in staff were a bit uptight and not as courteous and friendly as usual. I attribute this to dealing with COVID-19 protocol; that said, I was still disappointed.


StarStarStarStarStar Excellent professional service by all. —    (Patient since 2022)

It is truly a pleasure to be a patient of the Sullivan=Ostoich Eye center. They are friendly and efficient and most professional. Even with all the restrictions of the Covid 19 issue, I was seen quickly and all went very smoothly and I felt like I was in a safe area.


StarStarStarStarStar excellent help with my problem —    (Patient since 2022)

excellent help with my problem


StarStarStarStarStar I appreciated that you were able to make a last... —    (Patient since 2022)

I appreciated that you were able to make a last minute appointment for me. Dr. Mata was very professional, helpful and informative.


StarStarStarStarStar Very professional and thorough. —    (Patient since 2023)

Very professional and thorough.


StarStarStarStarStar Excellent Professional Services —    (Patient since 0001)

VERY clean and organized facility. Everyone knows their job. They are all nice, professional and take their time to make sure you understand 100% of the services they are performing.


StarStarStarStarStar Customer for over 20 years ... —    (Patient since 2022)

I've been seeing Dr. Ostoich for over 20 years and he's just great! He's extremely knowledgeable, warm and efficient.The entire staff is always friendly and professional. You never feel rushed and any questions or concerns are answered. The office is beautiful with a large selection of eyewear. The Sullivan-Ostoich Eye Center is a terrific place for your eye care needs.


StarStarStarStarStar Awesome Staff —    (Patient since 2022)

Everybody was friendly and professional.Everybody did their job very well


StarStarStarStarStar I had a very pleasant experience at my appointm... —    (Patient since 292269055)

I had a very pleasant experience at my appointment yesterday. All Covid precautions were taken very seriously, and I felt very safe. At the same time, everyone was SO friendly and helpful and through and professional. The doctor took the extra time for all of my questions and concerns.


StarStarStarStarStar drove up from Chicago because I love the office... —    (Patient since 0001)

drove up from Chicago because I love the office!


StarStarStarStarStar Lisa Altenbach —    (Patient since 0001)

Very efficient and friendly staff. Clean environment with extra precautions in place to keep everyone healthy. Beautiful frames. Two teens for exams and choosing glasses were in and out in a little over an hour! Both were happy!


StarStarStarStarStar Because of the professional overall experience,... —    (Patient since 2022)

Because of the professional overall experience, I have already recommended the office to others !


StarStarStarStarStar COVID-19 Cautious - Felt very safe —    (Patient since 2023)

Very clean and both eye doctors are great!


StarStarStarStarStar I was treated like royalty----in spite of Pritz... —    (Patient since 2022)

I was treated like royalty----in spite of Pritzkers draconian BS rules/regulations which are destroying America !!!


StarStarStarStarStar The staff is great and my appointments go smoot... —    (Patient since 0001)

The staff is great and my appointments go smoothly


StarStarStarStarStar Great service. Very friendly.  —    (Patient since 2022)

Great service. Very friendly.


StarStarStarStarStar Very helpful —    (Patient since 2022)

Very helpful, the doctor treated me as a person instead of a patient and have a conversation with me. The person helping me pick out my glasses was very knowledgeable and knew what she was dooing


StarStarStarStarNo Star Dr. Mata has provided excellent care. I rated o... —    (Patient since 292269055)

Dr. Mata has provided excellent care. I rated office environment fair because staff continues to use scented products which trigger my allergies and can cause respiratory failure. A member of the front desk team also licked her finger to turn pages of a document. Please reinforce sanitation and allergic response training. That is the only factor that needs work.


StarStarStarStarStar  —    (Patient since 0001)

Dr, Sulivan is obviously an excellent Doctor. However, what impresses me the most is the excellence of his staff and how well-managed they seem to be.


StarStarStarStarStar Dr Sullivan, who served our country as an Army ... —    (Patient since 2022)

Dr Sullivan, who served our country as an Army Captain, is a caring,compassionate, and thorough eye doctor is as good as it gets. His staff is wonderful, too. I've been a patient for 15 years, and I look forward to every appointment. John James, Inverness, Illinois


StarStarStarStarNo Star Great exam. Spent an appropriate amount of ti... —    (Patient since 0001)

Great exam. Spent an appropriate amount of time with me.


StarStarStarStarStar This was my second visit and way much bettet —    (Patient since 292269055)

This was my second visit and way much better


StarStarStarStarStar "SUPPORT OUR ONLINE PRESENCE" phrase puzzles me... —    (Patient since 2022)

"SUPPORT OUR ONLINE PRESENCE" phrase puzzles me. Can you explain what sort of review it requests?


StarStarStarStarStar appointment started on time, staff were friendl... —    (Patient since 2022)

appointment started on time, staff were friendly and knowledgeable


StarStarStarStarStar My first time at your establishement and I felt... —    (Patient since 0001)

My first time at your establishement and I felt comfortable with the staff and doctor, Christine Mata. In fact I was impressed with her when she discussed the medicinal options I had to treat my dry eyes. I learned some valuable information. Everyone was very professional and courteous.


StarStarStarStarStar Very professional and up to date on the latest ... —    (Patient since 2022)

Very professional and up to date on the latest products


StarStarStarStarStar Friendly & welcoming  —    (Patient since 292269055)

All staff are very welcoming and helpful. Very knowledgeable about glasses and what styles would suit each individual. Found my perfect pair !


StarStarStarStarStar Excellent professional staff and a relaxed happ... —    (Patient since 292269055)

Excellent professional staff and a relaxed happy atmosphere


StarStarStarStarStar Well organized process. Good communication , ... —    (Patient since 2022)

Well organized process. Good communication , listens to the patient and offers appropriate information . High degree of technical proficiency for a very specialized field. Personable doctor and staff . Well kept office space , well decorated , clean and equipped with the necessary devices.


StarStarStarStarStar I always feel that my eyes are thoroughly check... —    (Patient since 2022)

I always feel that my eyes are thoroughly checked. Dr. Ostoich takes time to explain any changes and clearly explains all of my options for contact lenses. The staff is very friendly and knowledgeable. They also have a great selection of frames.


StarStarStarStarStar Dr. Shelus took excellent care of me.The girls... —    (Patient since 2023)

Dr. Shelus took excellent care of me. The girls in the front office are very professional and provided me with useful information and fixed my glasses while we talked. I am very pleased to have found such a capable practice so close to my home. I was referred by a friend and have not been disappointed. Thank you very much.


StarStarStarStarStar My last routine appt I was there for 1 hour and... —    (Patient since 2022)

My last routine appt I was there for 1 hour and 20 minutes, most of it was sitting alone, just waiting for the doctor. I realize this does happen occasionally due to unforeseen situations. This was my only disappointment for this specific visit.


StarStarStarStarStar This place is fantastic. The people are great ... —    (Patient since 292269055)

This place is fantastic. The people are great and Dr. Ostich is wonderful.


StarStarStarStarStar Professional, nice staff and great Doctor! —    (Patient since 2022)

Professional, nice staff and great Doctor!


StarStarStarStarStar Excellent. Dr. Klesken and staff are wonderful.... —    (Patient since 2022)

Excellent. Dr. Klesken and staff are wonderful.


StarStarStarStarStar This is the place to go.  —    (Patient since 2022)

This is the place to go.


StarStarStarStarStar Both my boys are fairly new to Sullivan-Ostoich... —    (Patient since 2022)

Both my boys are fairly new to Sullivan-Ostoich Eye Center. A friend of our refereed us. The staff is so nice, caring, genuine....It's a great place! We have been seeing Dr. Klesken and she is the best! Seriously! The level of care and concern can only come from an awesome Doctor who is also a loving mother! We started my 9 year old on Ortho K and it's been a complete success! We are now looking at Ortho K for my 7 year old. Thanks to all for making the eye Doctor a fun visit!


StarStarStarStarStar I arrived at 2:40 for a 245 appointment. It wa... —    (Patient since 2023)

I arrived at 2:40 for a 245 appointment. It was 410 when I left the office. After the dilation I had time for a good nap before my final examination. 🥴


StarStarStarStarStar Only doctors I would trust with my eyes  —    (Patient since 2022)

Only doctors I would trust with my eyes - honest - personable - have been coming to these offices since 1963 - which should tell you something.


StarStarStarStarStar Dr. Mata continues to impress me.  —    (Patient since 292269055)

Dr. Mata continues to impress me. I greatly appreciate the attention she provides to her patients. She explains things thoroughly, and takes time with her patients. I would highly recommend her.


StarStarStarStarStar New patients - Excellent Experience —    (Patient since 2022)

This was our first visit as new patients. I rarely rate an establishment with all "excellent" ratings in any survey, but this is one of those times I felt I just had to. Our total experience from our initial call for an appointment to ordering new glasses was great. The staff are very friendly and courteous. The technicians and doctor were informative and performed the most thorough eye exams my wife and I have ever had. We then spent time with another staff member selecting new glasses. She was very helpful in selecting the right style and size for our facial features. What a great overall experience! We highly recommend this eye center


StarStarStarStarStar Everyone is so helpful and friendly.  —    (Patient since 2022)

Everyone is so helpful and friendly.


StarStarStarStarStar My entire family loves Dr. Shelas she treats us... —    (Patient since 2022)

My entire family loves Dr. Shelas she treats us all so well and remembers things about my kids from year to year. She’s trustworthy and amazing.


StarStarStarStarStar Very professional and nice office and staff. —    (Patient since 0001)

Very professional and nice office and staff.


StarStarStarStarStar I've always had great services at Sullivan-Osto... —    (Patient since 2022)

I've always had great services at Sullivan-Ostoich. I highly recommend it for your eye needs.


StarStarStarStarStar I can’t say enough good things. We won’t go any... —    (Patient since 2022)

I can’t say enough good things. We won’t go anywhere else. The time each doctor takes with us is outstanding. In a time of rushing things along to get to the next task, the staff takes their time to make sure all of our questions are answered and that we are comfortable with whatever decisions we make.


StarStarStarStarStar Dr. Ostoich is the best —    (Patient since 292269055)

Dr. Ostoich and team are knowledgeable, friendly and informed.


StarStarStarStarStar Professional.Latest equipment; technology.Fri... —    (Patient since 2022)

Professional. Latest equipment; technology. Friendly. Great frame selection. Long-time customer.