Sullivan - Ostoich Eye Center
Drs. Sullivan, Ostoich, Shelus, Mata & Esposito
652 Reviews
Well trained and friendly staff particularly examining optometrist. Spent time to explain each step of exam and took personal interest in patient.
Apr 13, 2024
Friendly, efficient staff. Highly knowledgeable practitioners. Technician who did my screening exams was highly professional and efficient.
Apr 10, 2024
Sullivan -Ostoich Eye Center Is always very friendly and professional. I feel very confident that they know what they are doing with my eyes. They run all the necessary tests to make sure my vision is all good.
Apr 9, 2024
Knowledgeable doctors and supportive staff.
Apr 6, 2024
Great experience in this office. Professional, friendly staff and a well run office. Dr. Ostoich is great, very thorough and knowledgeable.
Apr 5, 2024
Friendly and helpful staff. Very timely. Doctor took time to explain the changes in my vision and what he was doing to correct it.
Apr 4, 2024
every single individual with whom I intereacted was highly professional/well educated for their job/warm and helpful.
Mar 31, 2024
Dr. Sullivan is great. Very friendly and professional. My wife and I have been going to him for over 20 years.
Mar 29, 2024
Someone was there to answer the phone. I did not go to voice mail. Every one I spoke to was kind and helpful. You were able to squeeze me in which relieved my on going worry. I liked Dr Kevin Sullivan, he explained things so well. All the techs moved things along. Very organized team.
Mar 24, 2024
Staff is very friendly and helpful. Doctors are great. Easy to make appointments.
Mar 23, 2024
Dr. O is always very pleasant and attentive, giving good advice.
Mar 15, 2024
The staff is always helpful and there is no waiting for appointments or to have adjustments to you glasses.
Mar 8, 2024
Dr Sullivan and staff amazing!!
Feb 29, 2024
Staff highly intelligent and pleasant. The dr takes his time with you
Feb 29, 2024
Diagnosed with Keratoconus in 1987, I have only had 2 eye doctors that could competently fit me with contacts. The first in 1987, and Doc Ostoich since 2010. I am grateful for his passion for working with the challenge of properly fitting contacts over cones, it's been life-changing. Great conversations too. I enjoy the time I spent with Doc Ostoich.
Feb 15, 2024
Everything about the eye center is great from the staff greeting you to the techs and the doctors. They always take you on time and the doctors never rush your exam. They listen and answer all your questions. They always explain the charges to you so you know exactly what you are paying for after the exam.
Feb 13, 2024
Very professional, courteous, and always answers concerns honestly and forthright.
Feb 1, 2024
Fantastic group and excellent service.
Feb 1, 2024
I love Dr. Mata. She explains everything about my eyes to me.
Jan 29, 2024
The team at Sullivan-Ostoich is phenomenal! They are professional, courteous, and respectful of your time. I highly recommend!
Jan 29, 2024
Dr. Mata was very informative and attentive to my concerns, which I appreciated very much! I certainly hope that the prescribed antibiotic and the warm compresses correct the problem. My condition, now three days following my appointment with her and complying to her directives, has not changed. Though I am hopeful.
Jan 26, 2024
The best eye center around! They are always friendly and caring!
Jan 18, 2024
Justin was amazing, knowledgeable, so friendly, an asset to your business !,
Jan 18, 2024
Very hands on caring people
Jan 13, 2024
Professional & caring dr & support staff
Jan 11, 2024
Dr. Ostoich was extremely thorough and professional.
Jan 10, 2024
Had a cataract removed several years ago and Dr Mata noticed I had another film build up in my left eye and she removed it with a laser which made a world of difference in my vision!
Jan 6, 2024
Everyone was very friendly and professional .
Dec 29, 2023
Very friendly, prompt and thorough.
Dec 29, 2023
Great doctors friendly stagg
Dec 29, 2023
Staff always friendly and attentive. Always enjoyed my eye doctor and feel very confident with them.
Dec 28, 2023
Pleasant, thorough and efficient te
Dec 28, 2023
Always friendly, courteous, and timely. No long waiting! Very professional.
Dec 21, 2023
A wonderful practice, the most comprehensive exams by very competent colleagues. I trust them with my sight exclusively.
Dec 20, 2023
Doctor was professional and friendly. The staff was very helpful and nice.
Dec 18, 2023
Efficient, well trained staff, pleasant environment and the upbeat, competent Dr Sullivan make my annual appointment something I look forward to doing each year.
Dec 14, 2023
Great service. Had a problem with one eye and I was able to get in to see Dr Sullivan very timely. He reviewed and explained everything very clearly to me.
Dec 14, 2023
Dr Sullivan and staff are all excellent. I trust them and their professionalism.
Dec 14, 2023
Everyone who works there are friendly and helpful.
Dec 13, 2023
Always a nice experience,everyone there are very nice
Dec 11, 2023
Fabulous patient service and expert treatment.
Dec 9, 2023
The staff is very friendly.
Dec 6, 2023
Easy to obtain an appointment as a new patient. However, the doctor didn’t introduce herself and I had to ask her name half way through the exam
Dec 6, 2023
Quick exam. No waiting for testing and evaluation by doctor.
Nov 30, 2023
The doctors at Sullivan Ostoich provide excellent eye care, and the staff are friendly and knowledgeable.
Nov 23, 2023
Very courteous and friendly staff. All concerns and or issues addressed professionally and privately.
Nov 19, 2023
On time appointment, professional staff, Dr. took time to answer questions and I didn’t feel rushed. I highly recommend them
Nov 17, 2023
Dr. Ostoich is always so friendly and really cares about providing the best possible care. He is patient and answers all my questions. The staff do their best to help in any way they can and are always pleasant. The location is clean and well laid out. I have been going there for many years and have never had a bad experience. In addition, they are one of the few places I've found that are able to adequately treat Keratoconus with scleral lenses.
Nov 16, 2023
Dr. Shelus was amazing! She really took the time to listen and perform a very thorough eye exam. The staff was also very helpful and personable.
Nov 13, 2023
Excellent service every time!
Nov 10, 2023
Very professional and very comfortable about reviewing and discussing any concerns
Nov 8, 2023
Overall a good experience. Staff very good, and I felt Dr. Shelus was very thorough. Have to see yet how insurance goes!
Nov 8, 2023
Great staff,great service!
Nov 6, 2023
Always a pleasant experience: ease of scheduling, nice office atmosphere, and a doctor I’ve trusted for more than ten years following my keratoconus diagnosis.
Nov 4, 2023
Staff was very good professional & very helpful Doctor Christine Mata is a extra doctor Barb Hojnacki
Nov 3, 2023
From the moment you check in, smooth and efficiently, whisked away from one caring specialist to another, until you see the good Doctor, part-time golf pro! Professional and relaxed feeling to go along with a friendly staff, not to mention the seriousness they profess toward making sure your vision and eye health are in proper working order.
Nov 3, 2023
Always a pleasure to see everyone there a smile and greeting makes you glad you chose them for your eye professionals
Nov 2, 2023
Staff is very professional. Efficient check in process. Handles insurance without issue.
Oct 30, 2023
Professional and friendly, appointment times have been accurate with little waiting. Staff seems to enjoy their work, creating an enjoyable environment. Quality selection of frames, I haven't shopped around so I can't speak on price but they seem fairly priced.
Oct 25, 2023
Dr. Shelus and staff are professional, friendly and knowledgeable. 5 stars
Oct 23, 2023
Dr. Esposito was very thorough and helped me with some other symptoms I've been experiencing besides my eye exam.
Oct 23, 2023
Competent and friendly staff. Two qualities I look for in my medical professionals.
Oct 23, 2023
Very friendly and comfortable office.
Oct 21, 2023
great staff, very organized and easy to work with.
Oct 20, 2023
Dr. Sullivan always comprehensive and addresses all questions competently. D Tucker
Oct 19, 2023
Dr Sullivan is very thorough and explains things in a way you can understand. Staff is friendly and attentive.
Oct 19, 2023
Justin was amazing to work with, he explains everything and how much my glasses would cost. Glasses arrived early , fit perfect and the price was right. What more can one ask for?!
Oct 10, 2023
I have been a patient of Dr. Ostoich for 40+ years - that should say it all.
Oct 10, 2023
Excellent care by Dr. Sullivan and professional and experienced staff
Oct 7, 2023
Dr. Mata made me feel comfortable about having eye surgery that I've been putting off for 6 months now. The staff was very friendly here too.
Oct 6, 2023
Dr. Shelus is wonderful. Friendly, thorough, and detailed .
Oct 5, 2023
I really liked the dr and everyone was nice, I just was not explained anything. He just really said you could benefit from glasses the receptionist will have your prescription.
Sep 30, 2023
Sullivan and Ostoich and all their staff are AMAZING!! My daughter was in a car accident and had glass all over her eyelashes. They saw her immediately (Dr.Esposito) to make sure no glass was in her eyes. I can’t thank them enough for getting her in so we didn’t have to go to the ER.
Sep 29, 2023
They was very nice and very understanding. I truly appreciate everything they did for me.
Sep 28, 2023
Staff are very friendly and caring.
Sep 28, 2023
Was treated extremely well from the time I entered till I departed.
Sep 23, 2023
Love the doctors at this office. Plenty of staff and one is nicer than the other.
Sep 22, 2023
Both eyes done, so grateful to be able to use both eyes. I can now see distance and read w/o glasses since I was 11 years old.
Sep 22, 2023
Everyoe is always very nice.
Sep 21, 2023
Everyone was very kind and quick. We liked everyone we saw and are glad we were recommended here and will be back.
Sep 21, 2023
the friendly service was exceptional as well as the technical and professional service,
Sep 18, 2023
Nurses and Doctor were very professional and understanding to my very sensitive eyes.
Sep 18, 2023
Dr. Sullivan was very professional and nice. He put my mind at ease regarding my vision problem. He was the fourth doctor that I had seen and he explained everything in detail and I will be having my procedure done with him.
Sep 16, 2023
The best eye practice ever. We’ve been with Sullivan Ost for 20 years. Many exams, glasses and cataract surgery. They’re the best in every way.
Sep 15, 2023
From checking in for my appointment to checking out, the staff was so friendly. I absolutely loved that Dr. Shelus did the majority of the appointment with me, because at a previous office, the dr. spent not even 5 minutes talking to me. Dr. Shelus was friendly, informative and I felt like she tried to get to know me.
Sep 13, 2023
I travel all the way from Buffalo, New York to see Dr. Ostoich because he is the very best.
Sep 13, 2023
Staff is knowledgeable and friendly. Doctor is very thorough.
Sep 13, 2023
Dr. Mata and her staff are professional and friendly.
Sep 8, 2023
Friendly and professional staff.
Sep 8, 2023
All the staff was excellent, Thank you.
Sep 8, 2023
With my last appointment, I noticed a difference at the front desk. Everyone seem to be much more professional than in the past two years. Kelly always has been professional!
Sep 6, 2023
Quality people. Great experience.
Aug 31, 2023
Efficient friendly and competent Doctor and staff. Wish I had seen doctor sooner.
Aug 31, 2023
technician was great and Dr. O is alwaays excellant !!!!!!
Aug 30, 2023
Everyone was lovely & all my questions and concerns were addressed & answered. Fun times piking out the new frames too
Aug 28, 2023
Everyone I dealt with, from my first phone call to my thorough office visit, was friendly, professional, helpful and kind. I am dealing with serious vision issues and have been incredibly uncomfortable and stressed out. Other offices/doctors have not helped as I've attempted to find answers and solutions. Dr. Shelus and the entire staff are wonderful, kind, informative and thorough. Every staff member was responsive, helpful and kind as well. I wholeheartedly recommend this practice!
Aug 27, 2023
Dr. Sullivan is an excellent communicator and shows a great deal of concern.
Aug 26, 2023
Dr Shellus was fabulous! Thorough, patient, encouraging. Best Optometrist I’ve ever had!
Aug 26, 2023
Everyone is always welcoming and helpful. Dr. Shelus is one of the best doctors I have ever had!
Aug 25, 2023
Ease of getting an appointment, staff friendly and professional.
Aug 25, 2023
Professional Staff. Busy office. Pleasurable experience.
Aug 25, 2023
Everything you would expect in a top notch eye center. Efficient, kind, attentive and very thorough. Dr. Sullivan is at the top of his game.
Aug 24, 2023
Facility is well laid out, everyone was friendly and The Dr was amazing. I was made to feel comfortable and valued from the moment I walked in. Justin is awesome and definitely an asset. I have always hated eye exams since I was a child , this visit made me not mind it so much.
Aug 21, 2023
Highly satisfied with my visit to Sullivan-Ostoich eye center. Had to find new eye doctor after moving and am so pleased with care and service.
Aug 21, 2023
Dr. Thomas Esposito was excellent. I appreciated his professionalism and efficiency.
Aug 21, 2023
Appointments always on time. Friendly staff. Doctor Sullivan is an expert in his field.
Aug 19, 2023
The doctor was great and informative
Aug 19, 2023
Very professional And Organized
Aug 19, 2023
Dr. Ostoich went above and beyond the call of duty!
Aug 15, 2023
Great communication from the front office staff, appointments are on time, and Dr. Shelus is fantastic in answering all of your questions while showing genuine concern for any issues you may have!
Jul 29, 2023
Everyone was very courteous and helpful
Jul 22, 2023
Outstanding Eye Doctors at this site. Elizabeth Shelus an amazing Optometrist. She works with you completely and answers your questions clearly.
Jul 19, 2023
As a long time patient of the practice I was very disappointed in the wait time in the past we have always been seen promptly. We have to wait about a half hour to be taken in the back. Then was even more surprised while I was waiting to pick out glasses 3 employees were socializing loudly in the hall while there were several people waiting. A patient asked one of them for help and he said he couldn’t help her that she had to wait for someone else.Also Sydney had to leave me several times to go help others.
Jul 16, 2023
Very friendly staff with great doctors!
Jul 15, 2023
Dr. Sullivan is a very knowledgeable kind professional. He takes time to explain and really appreciate his support staff.
Jul 13, 2023
For many years I have used the Sullivan-Ostoich Eye Center for my annual eye examination And will continue to use them due to the expertise and professionalism of all staff.
Jul 12, 2023
Very professional and knowledgeable staff especially Dr O. Kim was very helpful with my eye test. Love this place
Jul 12, 2023
Everyone here is very friendly and explains things clearly. I had a longer-than-expected wait for the ophthalmologist, but I guess she was busy. I waited for about twenty minutes. It would be nice if someone just came in to give me an update or there were magazines to read .
Jul 5, 2023
Every person and every visit has always been a great experience for us. I find that every time I am in there I think about how amazing it is there. They are so friendly and helpful!
Jul 3, 2023
I like that Dr Mata took the time to understand my eye problem and thoroughly examined my eye for what was the cause of all the crude and grit in my eye. She has my respect, wish all the doctors listen to their patients like she does. Hopefully the antibiotic she prescribed does the trick, so far so good with that.
Jul 3, 2023
I have been going to the office for 19 years and have always gotten great service from friendly staff . I tried the orthoK contacts as I couldn’t keep my contacts in longer then a few hours as I was getting older. This was a game changer and I can see 20/20 during day with only wearing contacts to bed. I’m so glad they do what seems like a little known option for contacts.
Jun 28, 2023
Sullivan -Ostoich is very professional, competent and relational . They are the only eye care location to which we go.
Jun 27, 2023
My appointment started at the scheduled time. Dr. Shelus and the staff were very pleasant, patient and thorough. Dr. Shelus explained test results very well and answered all of my questions. I never felt like I was being rushed through the appointment. Overall, my appointment was a very good experience.
Jun 24, 2023
Dr. Shelus is amazing. Her expertise is incomparable and she takes the time to thoroughly explain the exam and treatment plan. I can't recommend her highly enough.
Jun 17, 2023
Everyone at SOE is always so friendly and helpful. Thank you! My first appointment with Dr. Shelus and she was tremendous! Was struggling with the right contacts moving forward and she guided me through the options to best suit my needs.
Jun 17, 2023
God care, very friendly, take into account the patient's opinions and explain all the details of the consultation.
Jun 15, 2023
Great group of employees.
Jun 15, 2023
Great Service with excellent attention to details. I am a return customer here for past couple of years, Francesca was a great help for me and my wife for choosing the right frames . She listens attentively, and goes over and beyond to understand the requirements and provides various options to choose from. It great that this office has experienced and customer centric professionals . would come back again !
Jun 12, 2023
The doctors and staff are knowledgeable and friendly. I look forward to my eye exam
Jun 10, 2023
…The entire staff was courteous and professional…
Jun 9, 2023
The entire staff was courteous, friendly and very helpful.
Jun 7, 2023
Beth was very good and accommodating. I would return to see Beth again. Thank you.
Jun 6, 2023
Very thorough examination. All personnel courteous, & professional. Dr. Sullivan alleviated my worst fears, & feel my condition was correctly diagnosed.
May 27, 2023
I really appreciate Dr Mata seeing me on Wednesday to get new prescription for glasses prior to leaving on trip, thank you very much
May 19, 2023
Francesca did an amazing job finding me frames. She has a good eye!
May 17, 2023
I was very impressed by the doctor and your staff
May 15, 2023
Every person at this eye center is kind, friendly and thoroughly professional.
May 13, 2023
First time user, my wife and I are going to continue your services. Very pleased
May 12, 2023
The staff and Dr. Ostoich in particular are professional, courteous, and informative about your care and individual situations. They are personable and take time to answer questions and explain your situation.
May 10, 2023
Dr. Shelus is exceptional. She is a kind doctor, listens to the patient, provides clear and understandable feedback, and is very thorough with each exam. I'm glad she is my optometrist.
May 6, 2023
On 4/24/2023 I saw Dr. Christine M. Mata. She was professional, caring, and compassionate. She is knowledgeable and well versed in her field. She listened to my concerns and answered all of my questions. She made me feel comfortable. I was scared because I worry about GVHD whenever something goes wrong. Dr. Mata reassured me that it was not GVHD. She gave me an eye drop name blink which I am currently using for my dry eye. Thank you Dr. Mata for checking my eyes. Thank you for listening, and addressing my concerns. A. Lewis
Apr 30, 2023
Everyone that I encountered was very pleasant and helpful. My exam went well and was not rushed.
Apr 28, 2023
Everyone was very nice and ready to help. It was not a long wait and the Dr. was very informative and wonderful...
Apr 21, 2023
The entire staff is is very pleasant and helpful.
Apr 19, 2023
Not sure if anyone really reads this feedback or if anyone cares enough to contact me to explain. Maybe I did not understand my prescription, but when I received my written prescription during my visit, to me it looked different from what the doctor told me verbally. When I talked to one of the staff members, she was not able to explain to me the reason. She had to talk to Doctor Sullivan to see what happened. When I received my new prescription via email, it was written per what the doctor told me. Again, maybe I did not understand the original prescription, but if it was a mistake, wouldn't that have been a major problem? Hoping someone takes these surveys serious enough to contact me to explain. Thank you. Javad Safari
Apr 10, 2023
Everyone was so nice and willing to help me. I will definitely recommend it to friends and family!
Apr 7, 2023
Organized, Timely, professional, friendly.
Apr 7, 2023
Wonderful staff, doctors that take time to understand your needs and work with you, and a nice selection of frames.
Mar 31, 2023
Dr. Klesken is the best! Everyone in your practice is very friendly and always very welcoming. Thank you for the great experience!
Mar 31, 2023
Dr. Shelus explains what she is doing very well and is excellent in educating me about my vision and providing me options to consider for progressive glasses and contact lens. She listens very well, takes her time to explain and answer all my questions. My sister and family also sees her. We love her!
Mar 29, 2023
All staff were very competent and friendly and Dr. Sullivan explained what he found very well and answered all my questions patiently and fully.
Mar 25, 2023
Everyone was so kind, helpful and professional!
Mar 22, 2023
Great feeling when enter to the store.
Mar 22, 2023
always greeted with a smile and never a long wait to see the doctor.
Mar 21, 2023
Good fast service friendly staff good environment
Mar 21, 2023
I received a detailed eye exam by doctor Shelus, trying to find the source of my eye irritation and blurred vision. She helped me understand the possible causes, and provided some solutions to prevent a reoccurrence. Pat K
Mar 20, 2023
Always prompt when arriving, not too long of a wait time. Office girls always friendly and helpful.
Mar 20, 2023
Great and timely service with the doctor.
Mar 16, 2023
Staff is very professional and excellent care from the doctors.
Mar 16, 2023
Very friendly staff and doctor.
Mar 15, 2023
Everyone was so professional and knowledgeable.
Mar 9, 2023
It was nice to have a Dr listen to instead of saying I have old eyes and in 6 months, he will try to rweek it to another script to see if we can find the script I need and not one close enough.
Mar 1, 2023
We enjoyed our visit and experience at the center. Dr. Beth is excellent and was thorough with our exams, including offering suggestions for possibly looking into Ortho K treatment for my son. Every staff team members were great and provided excellent feedback and support in making eyewear selections.
Feb 27, 2023
Everyone in the office is professional. They keep you informed on every procedure they are going to preform. Making your eye exam a very pleasant expereince.
Feb 26, 2023
5.0 Very professional service ! Pleasant attitude!
Feb 20, 2023
Very much satisfied not only by Doctor but also all other staff in the office! Rating is 5.00
Feb 20, 2023
I always look forward to visiting Dr. Shelus every year. She is kind, compassionate, patient, gentle, and personable. She remembers the littlest details despite only visiting once a year. I never feel rushed, my questions are answered in depth, and I feel heard. Dr. Shelus has my best interest in mind, is open minded, and is willing to try new things based on my needs and her plethora of knowledge and research. If only my other doctors took her holistic and caring approach!
Feb 20, 2023
Everyone is so nice. I actually want to come.
Feb 18, 2023
The reception staff was very welcoming ! The intake nurse was very friendly and the doctor was fabulous! I would definitely recommend your business ! Thank you !
Feb 16, 2023
Everyone who work there are polite and experienced.. The optometrist I saw was great
Feb 11, 2023
I always feel that I will get excellent eye care in a timely fashion at this facility. Even tho they are not in my insurance I value the care I get enough to pay out of pocket. The staff here will listen to your concerns and explain whatever needs to be done to follow up. I highly recommend this office.
Feb 10, 2023
Everything was ok up to the standards Nothing exceptional
Feb 8, 2023
I always feel like a get a thorough examination when coming here. The staff are knowledgeable, all my questions are answered and the details of the exam are explained from the start to finish. The office and exam rooms are clean and organized. The staff is polite and friendly. I've been coming this office for at least a decade.
Jan 30, 2023
Everyone from the office staff to the assistants to the doctors are friendly and a pleasure to work with. They make sure that any and all questions are answered to your satisfaction. They are very professional.
Jan 28, 2023
We love your office! The staff is so wonderful.
Jan 28, 2023
Quick and very professional
Jan 27, 2023
My wife and I just completed our third annual exam at Sullivan Ostoich Eye Center. We continue to be impressed with your professionalism, efficiency and courteousness. All the staff we've interacted with are very friendly and knowledgeable. Dr. Shelus is excellent at explaining the exams and test results. She is friendly and makes us totally comfortable with the exam process. I also recently saw Dr. Sullivan for an ophthalmology exam. He also displayed a caring attitude. The entire office just has a very professional atmosphere. I rarely give all excellent ratings in surveys, but these are definitely deserved.
Jan 24, 2023
Has always been a pleasant experience.
Jan 22, 2023
Has always been a pleasant experience...
Jan 22, 2023
Wonderful experience! Very thorough exam. Staff and Doctor are so nice.
Jan 20, 2023
Everyone was friendly. Explain everything great
Jan 19, 2023
My brother and sister in law have an appointment new patients 2/2:2023.
Jan 19, 2023
Please inform the staff of my complete satisfaction. Thank you.
Jan 14, 2023
As a dentist who strives to stay up to date with the latest technology to benefit my patients, I believe that this office is the cleanest, most professional, and sophisticated office that exists in the Chicago area. I would travel to come hear as the examination process is beyond my expectations and the information that was provided helped me understand my choice of eye glasses and also for my surgical loupes.
Jan 14, 2023
Always outstanding care and service!
Jan 14, 2023
Dr. Deborah klesken did a great job from diagnosing my vision correctly to suggesting that I need to follow up with Dr. Mata ( eye specialist) . Front desk ladies did great Job explaining everything that I needed to know. What can I say, Great Job and I am completely satisfied with yours services. Thanks
Jan 9, 2023
First time they’re very nice experience
Jan 7, 2023
Office staff was very polite. Dr. Sullivan spent time explaining the purpose of the test and the results after that. Very professional.
Jan 5, 2023
I felt really comfortable that Dr Shelbus was able to fit me for contacs
Jan 5, 2023
Very friendly and professional staff. Dr took time to explain everything. Very pleased with my experience.
Jan 2, 2023
Very professional staff, everyone knows what they are doing.
Dec 31, 2022
Friendly and knowledgeable staff. Clean facility.
Dec 30, 2022
The staff members are amazing. They are very professional and kind.
Dec 30, 2022
Very friendly staff! Nice quality selection of glasses and contacts. Very professional atmosphere.
Dec 25, 2022
Everything was done with great care
Dec 24, 2022
I had my annual eye exam and Dr Ostoich was very thorough and spent the time to answer all my questions. Staff members were all polite and professional.
Dec 23, 2022
I have been a long time patient and have always been very pleased with both Dr. Ostoich and all of the staff who are very polite and professional in a very friendly manner. I would not go anywhere else for my eye care.
Dec 23, 2022
Always very accommodating
Dec 23, 2022
Dr. Klesken is fantastic as was the girl who tested my eyes before my visit with Dr. Klesken and the lady who assisted with choosing frames for me. The entire staff is always very friendly.
Dec 22, 2022
Very great staff and doctors
Dec 21, 2022
On time Professional staff Courteous
Dec 17, 2022
My wife and I came in without an appointment and we were promptly taken care of. Dr. Mata, as always was professional and treated both mine and my wife’s problems perfectly. Exceptional experience.
Dec 15, 2022
Excellent professional people. Appointment time was met Very efficient.
Dec 14, 2022
I’m a new patient with Dr. Mata at Sullivan-Ostoich. My first appointment experience was terrific. No mask wearing required, totally optional. I really appreciate that. The office staff is efficient, very friendly and professional. The lobby area and examination rooms are immaculate and comfortable. My exam was thorough and my options were well explained. All questions were answered without hurry and with consideration. I’m looking forward to a long relationship with Sullivan-Ostoich. If I live a long time…..
Dec 10, 2022
I got great service and was done in an hour and a half.
Dec 10, 2022
Deborah K. is very knowledgeable and caring. Friendly and courteous staff as well.
Dec 8, 2022
Always such a pleasure when we come in!! You have a top notch staff!!!
Dec 5, 2022
I didn't have to wait for my appointment. The staff was friendly and helpful. The doctor was easy to talk to and very knowledgeable.
Dec 5, 2022
They are very friendly and helpful. They spell everything ouit up front no surprises and they are very professional.
Dec 4, 2022
Dr Sullivan is an excellent listner and very informative.
Dec 3, 2022
The folks at Sullivan are always friendly and wonderful. Shout out to Dr. Debra. Been seeing her for years.
Dec 3, 2022
Staff is cheery and friendly. Doctors are professional and will take the time to explain things to you. I have had no trouble making appointments. I've been a patient for many many years.
Dec 3, 2022
Drs Ostoich and Sullivan are the best!!
Dec 2, 2022
Not sure why appt. For retinal specialist could not be made with me in the room.
Nov 30, 2022
Never have to wait more that 10 minutes to be called into a patient examination room. I have trust in my eye doctor and the staff is always welcoming and courteous.
Nov 25, 2022
Excellent service and support with my eyecare.
Nov 25, 2022
I’ve been going to Dr. Sullivan for a long time, and trust him completely. He’s very competent, answers all my questions. I don’t feel rushed, and he is friendly and kind. The staff is also very friendly and nice.
Nov 19, 2022
Great staff! Love the place!
Nov 14, 2022
Never have an issue. Things always run smoothly. I have utmost confidence in Dr. Ostrich.
Nov 12, 2022
Team at Sullivan-Ostoich is both efficient and personable. They provide a thorough exam but also ensure you are both comfortable and have your questions answered.
Nov 7, 2022
I was very satisfied with the staff and Dr. Sullivan at my last visit
Nov 6, 2022
Professional, knowledgeable and pleasant staff and doctors -
Nov 5, 2022
Everyone was so nice. And seen me right away with my emergency. I was pretty happy with outcome. When I need glasses I’m coming here now. Again thank you.
Nov 4, 2022
I’m always happy with the service I get at Sullivan Ostoich. I really enjoy Dr. Klesken- been going to her for years and so does my son and I’ve referred my mom too. Seeing her is like catching up with an old friend! Very personable and quality work. The girls at the front desk are super friendly and very helpful. They will spend as much time as you need picking out glasses. Love this place
Nov 4, 2022
Very professional atmosphere.. Dr explained everything in detail about my prescription for my glasses as well as contacts.. courteous staff explained benefits and out of pocket costs.
Oct 28, 2022
Very professional and listening skills were outstanding!
Oct 27, 2022
Great care, great service!!
Oct 24, 2022
Dr Kleskin is awesome. And her staff is a joy to work with.
Oct 23, 2022
Your team did a great job with my care Amelia Nieves was especially helpful when there was a change in Dr Sullivan’s schedule. She was able to maintain my complex schedule involving 3 Doctors and 2 surgeries Her assistance was key to completing the work on my right eye
Oct 20, 2022
The care that I received was outstanding and the directions I received for home care worked great! I would highly recommend this facility for eye care.
Oct 17, 2022
We love Dr Ostoich. He is great with our son who has been through a lot with his eye.
Oct 14, 2022
I have been a patient for several years. This office runs like clockwork. I’ve never had to wait for my scheduled appointment like you do at many other practices. And their selection of frames is fantastic.
Sep 29, 2022
Had a small emergency on a Saturday and they fit me in. Not even a current patient. All so kind!
Sep 26, 2022
We had what I thought was an emergency situation for my son, sudden onset vision loss. I called the office as a new patient and they were willing to squeeze him in for an appointment within the hour. I was impressed by the office staff's professionalism and with Dr Sullivan who was extremely helpful in addressing our concerns. We will be making the switch to their office for the rest of our family's vision needs.
Sep 24, 2022
Dr Mata checked me over for my yearly checkup & explained everything when I had questions.
Sep 23, 2022
Everything from the moment you walk in till you leave is an excellent experience. Wait time is minimal, people are friendly, caring, and helpful. All staff are interested in you, explain all your questions and are very respectful. Whether you just want a pair of readers to extensive surgery, Sullivan & Ostoich are there for you!
Sep 17, 2022
Got me in for my appointment promptly
Sep 16, 2022
Very thorough exam. Great fitting of gas permeable lenses.
Sep 15, 2022
Had a great experience from checking in till I left.
Sep 10, 2022
Always prompt. professional service!!
Sep 8, 2022
The visit was overall very pleasant. My only suggestion would be for the tech that I started the visit with. It would be a good idea for her to introduce herself and maybe wear a name tag. I really had no idea if she is a tech or the doctor.
Sep 8, 2022
Highly recommend, great service and patient care
Sep 5, 2022
Everyone and everything about this practice is the best. Very thorough exam and so much time taken to help pick out new glasses.
Sep 3, 2022
I've been seeing Dr. Sullivan for a few years now and he also took care of my Mom and is always is always in a good mood and very compassionate which is very uplifting for a patient. He is also has a lot of experience and does what's best for his patients.
Sep 2, 2022
I have always had good experiences here from doctors and staff.
Aug 31, 2022
very professional staff.... very effecient....very professional Dr. Ostoich is "the best" !!!!!!!!
Aug 17, 2022
The staff is very helpful and professional. I was checked in and quickly started my visit. The equipment is very modern as well as the facility. Dr. Shelus once again gave me a very thorough eye exam and explained everything in the process making me very comfortable and confident that I was getting the best of care.
Aug 14, 2022
Dr. Klesken has been my optometrist for years now and I love seeing her and the rest of the team there every year. They are professional, they are respectful, they are resourceful. I cannot say enough about them. Love the practice.
Aug 6, 2022
Clean and professional clinic and the staff are friendly, helpful and professional.
Aug 5, 2022
Absolutey wonderful. Finally someone listened, understood,and has the knowledge and passion for treatment. Thank you very much!
Aug 3, 2022
Dr. Ostoich is very knowledgeable and corrected my daughter’s vision (which was not corrected in a different office in a year) within 3 months of OrthoK lens design. He’s also very patient in explaining technical terms to us and provided undivided personal attention at each visit.
Aug 3, 2022
Knowledgeable, friendly and prompt
Jul 30, 2022
Everyone is nice and friendly. Very professional and knowledgeable.
Jul 28, 2022
Sullivan Ostoich Eye Center had the most friendly staff and talented eye doctors. The doctors are very knowledgeable and give you all the insight you need to know about your eye, how to protect them, and what type of changes I can expect as I am aging and what can I do to ensure I best protect my eye as I am aging. Highly recommended to anyone who is new to the neighborhood or seeking a new eye doctor.
Jul 25, 2022
Very nice professional people.
Jul 24, 2022
Very professional and friendly staff. Dr. Sullivan is fabulous. No wait time for my appointment, was actually taken early. Great office environment. Very clean and welcoming.
Jul 23, 2022
Thank you for taking such good care of even the smallest of patients. It was a great experience.
Jul 23, 2022
Appointment east to make. Staff friendly and knowlegable. Dr. Meha was friendly and thorough.
Jul 22, 2022
Its not easy finding a place where every single employee you intact with is personable and professional. Dr. Shelus is amazing.
Jul 21, 2022
Dr. Shelus in amazing! She takes the time and really works hard to find the best solution for my crazy eyes! My daughter goes to her now and loves her too!
Jul 18, 2022
Nice doctors. Very professional. Very clean facility
Jul 14, 2022
The service here is very top notched. The staff is very helpful with selecting and recommending frames. The exam itself is so thorough and explained well.
Jul 14, 2022
I been seeing DR. Sullivan for a long time now and he is very good.
Jul 12, 2022
Been going to Dr Sullivan since his practice opened in Hoffman Estates which is about 20 years ! The Drs and staff are the best !
Jul 9, 2022
As always, Dr. Klesken was awesome! She is so responsive to any questions I have about my changing vision. Thank you!
Jul 8, 2022
This eye center is the best around. They have a variety of Eye docs to fit your need. Dr. Elizabeth Shelus has done an outstanding job with our families eye needs. The overall staff is exceptional to meet your needs. I highly recommend this eye center for any family.
Jul 7, 2022
Great place and friendly staff
Jul 4, 2022
Excellent staff and doctors , but wait too long in the chair for doctor. Glad you are busy, but you over schedule and that leads to patient frustration.
Jul 4, 2022
Great visit. Caring, conscientious staff.
Jul 3, 2022
All the personnel from the first person you encounter at the desk, to BeGee, to Dr. Sullivan are welcoming, friendly and professional. I always feel that I am well taken care of.
Jul 3, 2022
I think that Sullivan-Ostoich Eye Center is one of the best eye centers I’ve encountered in years. I went to two other eye centers and was told that I needed cataract surgery. I had questions about that diagnosis because my far vision was not blurry or marred. I went to Sullivan-Ostoich for another opinion. My doctor there was Dr. Mata. She examined my eyes carefully. I told her that my main issue was double vision, something I had told the previous two doctors. She informed me that while I did have some minor issues with cataracts, my problem was something called strabismus. It’s primarily a child’s problem but older adults can experience it. It has to do with the muscles surrounding the eye where the eye starts to fall out of alignment with the other eye. In my day, I believe it was called “lazy eye”. She referred me to a number of surgeons who can perform this procedure. To make a long story short, I had trouble finding a surgeon who could perform this. I called Sullivan-Ostoich back and left a message for Dr. Mata for her help. She called me back and recommended three surgeons who could do it. I’m delighted that I went to them. Otherwise I would have had cataract surgery and the problem of double vision would have persisted. I’m so grateful to Dr. Mata for diagnosing me correctly, probably saving thousands of dollars and the problem still not fixed. The entire staff at this office were nothing short of wonderful! I would recommend them to anyone with eye issues. Simply the best.
Jun 29, 2022
Outstanding service and care!!!!
Jun 29, 2022
I saw Dr Shelus and she was amazing. She patiently listened to my concerns and answered all my questions. Highly recommend Dr.Shelus
Jun 29, 2022
The office staff and doctors are always professional, kind and courteous. We never have an issue getting an appointment and they are always conscientious of insurance dates and coverage. The office itself is clean, welcoming and beautifully decorated. I would highly recommend this office!
Jun 16, 2022
Very professional eye care. The doctors are very thorough, and all the staff are concerned about the health of my vision.
Jun 15, 2022
Staff is very friendly and professional, doctor is willing to answer any questions thoroughly, office is clean and up to date.
Jun 11, 2022
Everything was very satisfactory!
Jun 11, 2022
I had my annual eye exam and, as usual, was pleased with the service and from Dr Christine Mata, who I highly recommend. Every staff member I came in contact with was pleasant, courteous and very helpful.
Jun 11, 2022
The optometrist was great but I would have preferred all staff to wear masks as it is a healthcare facility and I have an infant at home who is not able to be vaccinated yet.
Jun 10, 2022
Professional and friendly doctors and staff
Jun 8, 2022
Decided to try another eye care center closer to home, but came back to Sullivan. The care, and the technology is first class. I feel so much more comfortable here than any other optical practice.
Jun 5, 2022
Kim and Dr. Mata we’re terrific
Jun 3, 2022
Staff is very friendly. Dr. Shelus takes time to explain everything and you always feel you can trust her to give you the best care.
May 31, 2022
My ophthalmologist and optometrist were great. The helper for the ophthalmologist seemed very unhappy and unfriendly.
May 28, 2022
Very nice team. Little to no wait. Dr was very professional and thorough.
May 20, 2022
Friendly staff / Dr expertise
May 20, 2022
Always friendly and provides good service you are not waiting all day for. I have trusted them for over 20 years with my family. I love having convenience of being so close and prices are same as any other eye practice if not better.
May 18, 2022
Front desk staff are very helpful, friendly, and courteous. Nurses and doctors are also friendly and explain what they are doing.
May 13, 2022
I was very pleased with my visit. Everyone was very polite and efficient. Hopefully when I go to the Niles location the services will be equally as professional.
May 12, 2022
Very professional and organized services
May 12, 2022
Dr. Shelus is wonderful. Very professional, knowledgeable and thorough.
May 3, 2022
I so depend on my yearly eye exam. I know I will be professionally cared for by all staff The staff, plus of course, Dr. Sullivan, are so deligent, kind and I trust their feedback. Eyes are so important, that I dont trust just anybody. They have guided me over maybe 20 years. I also like that each professional includes me in theeir observations eg., the growth of my macular degeneration. Im not looked upon as "you're too old to understand" phenomenon many of us experience in our aging process.
Apr 28, 2022
The front office staff are all so friendly and welcoming. The office is beautiful. Dr. O is personable and professional. My only complaint is it’s hard to get an appointment, but I guess that’s not a bad thing for the practice!
Apr 25, 2022
WOW! I am so impressed by your practice, I've already told several friends about my experience. Your front desk staff was very welcoming and helpful. Your tech was so kind, especially when I had trouble with the bright lights and the Dr. was kind and professional, answering my questions without an attitude. Thanks for the positive experience and I look forward to my new eye practice.
Apr 22, 2022
Physicians and support staff are always very professional, supportive and patient in explaining problems and answering questions. Office operations are very efficient and friendly.
Apr 21, 2022
My wife and I both had a very pleasant visit. There was a very short waiting time and it appears this eye center is very well organized.
Apr 21, 2022
Great service. Was in and out. Setup to have my cateracs taken care of we quckly.
Apr 21, 2022
Dr. Shelus is so professional and kind. The office is modern and clean.
Apr 3, 2022
Very professional and helpful
Apr 2, 2022
Very nice people to do business with. I'm very happy with the service provided
Mar 18, 2022
Everyone was friendly, helpful and efficient. My eye exam was comprehensive. I have great confidence in Dr Klesken and all the other staff who helped me. My insurance questions were answered also.
Mar 17, 2022
Very please with the results
Mar 17, 2022
Friendly on time service. thorough exam.
Mar 16, 2022
Dr. Sullivan has a real talent for putting patients at ease.
Mar 14, 2022
From the moment I walked in the front door, I felt welcomed. The staff was friendly and professional. The doctor put me at ease and explained my care. The office was comfortable. I am glad that I decided to receive my eye care with Sullivan-Ostrich.
Mar 9, 2022
Great atmosphere and customer service.
Mar 7, 2022
This is the best eye practice! Everyone is professional. The doctors are warm, kind, intelligent, and patient. The receptionists and optometry assistants are always friendly and smiling. I highly recommend this practice.
Mar 4, 2022
Absolutely everyone is friendly and good at what they do. Best operating eye practice I’ve ever been to.
Feb 26, 2022
Love your practice, but I waited over 40 To see the doctor.
Feb 25, 2022
I had Dr. Shelus for 3 years. She is GREAT. She is very thoughtful and caring. The office is clean and nicely decorated and the other staffs are friendly and helpful also. I highly recommend this place.
Feb 23, 2022
Excellent service and care.
Feb 21, 2022
This was the best experience I had in a long time. I really appreciate when the doctor allows me to make a decision on my care and that they listen to me. Everyone at this place was so helpful and patient, I will definitely be back.
Feb 21, 2022
Everyone at Sullivan-Ostoich is extremely professional and friendly. They make you feel comfortable throughout the entire eye exam. Plus, they are punctual with the appointment times.
Feb 16, 2022
I have been seeing Dr Ostoich for 10 plus years! He and this office are 5 star plus! Carmen is phenomenal and Christine is excellent! My family feels these people are family!!!! My Mother sees Dr Sullivan and feels he is the kindest man ever with a great bedside manner! We drive her over an hour to see him! As a nurse, I will say the care given in this office touches my heart!
Feb 2, 2022
Always pleasant and more than helpful when choosing the right glasses.
Jan 31, 2022
All staff are great here! From the beginnings for your eye exam, to the end. Everyone that works here genuinely listens to your concerns, questions and needs. They are more than happy to help you find a great pair of glasses as well as friendly and thorough during your entire visit.
Jan 31, 2022
Had an enjoyable visit. Everyone was friendly and professional.
Jan 28, 2022
Office staff were fabulous. Not as impressed with optometrist who did a cursory exam. The tech who did my preliminary testing should be the person paid for this exam. She spent way more time with me.
Jan 26, 2022
Very good service to refer.
Jan 24, 2022
Always Great and Friendly Service and Support. Top technology, clean and helpful!
Jan 24, 2022
Great place and the people are the best. I got in on time. The doctor took the time to answer all my questions until I had no more.
Jan 21, 2022
Great doctors, good service - convenient location.
Jan 6, 2022
Professional and thorough care. Everyone always carefully listens to my concerns. Warmly welcomed and cared for at each visit. Recently recommended to a friend with an eye injury who agreed that the care, service and professionalism was exemplary. I love Dr. Ostoich and all of his support staff.
Jan 3, 2022
Everyone at the eye clinic is very friendly and professional!
Dec 28, 2021
Staff up front are the best definition of great Customer Service! The equipment is top notch too. I feel I'm getting topnotch eye exam, from the doctor and technician-tests done before Dr appt.
Dec 26, 2021
Dr. Sullivan explained my condition and what was best.
Dec 19, 2021
A very professional, yet friendly environment. I would not go anywhere else.
Dec 17, 2021
Every staff member is very focused on their clients. Dr. Sullivan and Dr. Ostoich are excellent -very thorough!
Dec 16, 2021
Very pleasant and sharp staff who get you in and out without any waiting, but at the same time they are very thorough and they make sure you get the right prescription.
Dec 16, 2021
Great staff and clean, efficient office.
Dec 11, 2021
Dr. Ostoich is a good friend and recommended his partner Dr. Sullivan to me. As soon as I met Dr. Sullivan I felt an instant connection and felt completely comfortable. I can't wait to have my cataracts removed. So glad I found this practice for my eye care. I will be bringing in my wife to have them take care of her as well. Thanks!
Nov 20, 2021
I like coming here the staff and doctors are great
Nov 19, 2021
Dr. Shelus and the office very pleasant!
Nov 3, 2021
Been going to Sullivan-Ostoich Eye Center for years and will continue. The staff is friendly, knowledgeable, and attentive. All techs and doctors are thorough and will take the time to explain anything.
Nov 3, 2021
Friendly staff and great competent Dr. Sullivan whom I trust completely, also very friendly. Trust your eye care here!
Nov 1, 2021
Getting new lens for my glasses, and everyone was very helpful.
Oct 30, 2021
Experience was pleasant and efficient all the way. Special effort was made to help me get a ride back to the Garlands, which was very pleasant and I am very grateful. The big blunder of the visit was made by me. I meant to ask Dr. S. if it was evident that my degeneration (one eye or both) is gaining ground. If he had any sign of it, I'd be grateful for a follow-up judgment from the EXPERT -- possibly making use of this email as well!
Oct 25, 2021
Dr. Ostoich has many attributes that deliver more than a 10 rating. He is highly competent, very relational, and takes the time necessary to cover all questions. He is also supported by a very competent staff. Kristy, the optician, enhanced the experience. Congratulations to an excellent team.
Oct 25, 2021
The Sullivan-Ostich team delivers a high level of care, kindness and customer service that is truly appreciated as a customer. The entire team works together serve customers effectively.
Oct 23, 2021
Visit was efficient, professional and thorough.
Oct 21, 2021
Have had good service over the many years I’ve been coming here
Oct 20, 2021
Every one on staff was super friendly. It was really easy and nice appointment.
Oct 19, 2021
I have been a patient of Dr. Ostoich for over 20 years. He is the only one who was able to fit me with contacts. He is personable and professional. The office staff is very friendly and they are great when you need help picking out frames.
Oct 18, 2021
All of the people I saw were Very efficient and very helpful. They explained everything during the process.
Oct 13, 2021
Outstanding customer service in every area! All are experienced and if someone doesn't know something then they will track down the answer for us. Appreciate the attention to details, thank you!
Oct 11, 2021
Best eye doctor practice! I have been a patient for over 35 years and have recommend numerous family and friends who all have been very satisfied. I would NOT trust my eyes to anyone else.
Oct 11, 2021
Dr Ostoich took time with me to answer all of my questions and explained exam results and his suggestions as for treatment
Oct 7, 2021
Never disappointed with the great service I always receive when visiting your office.
Oct 6, 2021
The service is unbeatable. The staff is friendly and the atmosphere in the office is upbeat and comfortable. Great selection. Take their time to get you the correct eyewear - no rushing. Won't trust anyone else with my eye care.
Sep 29, 2021
Very helpful and friendly staff.
Sep 25, 2021
Been with Dr. Sullivan for over 15 years and am totally satisfied with the medical expertise and front-office operations for all of those years. Highly recommend for all eye issues, problems, and services. D. Tucker
Sep 25, 2021
The practice is up to date and efficient in every aspect.
Sep 23, 2021
This is truly the best eye doctor our family has seen in twenty years. Everyone is knowledgeable, helpful and very responsive.
Sep 18, 2021
Professional service and great care.
Sep 2, 2021
Staff was very friendly they were able to accommodate both me and my 5 year old at the same time they made him feel comfortable with the all aspects of the exam Thank you to the staff
Sep 2, 2021
Awesome staff and doctor.
Sep 1, 2021
Professional and thorough, seeing the inside of my eyes was pretty neat.
Aug 30, 2021
Everyone was friendly and professional.
Aug 19, 2021
Doctor Shelus is just plain awesome.
Aug 17, 2021
So thankful for your help! In just minutes, DR. OSTOICH removed the foreign body from my eye and immediately the pain was gone! He explained everything so clearly and prescribed medication to heal my injured cornea. He also gave me drops for pain if necessary. The staff is so friendly, patient, and attentive to the patient too. I had been in pain for a couple days, trying home remedies, but in just minutes, Dr. Ostoich solved the problem. And very thorough, as he checked the eye for any possible additional problems. And you can't beat the close parking when you're walking in with an eye condition. Heard great things about this clinic from parishioners at Holy Family. And so true! My brother's cataract surgery was done by Dr. Sullivan and he was so pleased with his care too and now refers folks to him. I will be coming soon for my cataracts. Thank you all again!
Aug 15, 2021
Why were CDC guidelines for a healthcare facility not being followed at the Hoffman Estates location on August 11, 2021? Staff with one exception were not wearing masks.
Aug 12, 2021
Very good service and best doctor
Aug 11, 2021
As a person with very bad eyes the eye Dr can be a fairly discouraging event. Between Dr Sullivan’s expertise and personality and the support staffs energy. It ends up being an actually enjoyable experience.
Aug 9, 2021
Has always been a pleasant experience.
Aug 6, 2021
As soon as we entered the office, I knew I would like this place. The office staff were very friendly and efficient. The office was nice and clean.
Aug 2, 2021
Dr.Sullivan is always kind and I feel great satisfaction from all staff. They are really professional!
Jul 31, 2021
Easy, friendly and very competent!
Jul 31, 2021
Dr. Shelus is amazing and takes a fantastic care of my eyes.
Jul 28, 2021
The technical service is always excellent but I was uncomfortable with the amount of people in the facility. There were probably close to 20 people in the office. Last year it seemed to be 2 or 3 people MAX during office times mid-day. Next time I will need to call to find out when the office is the LEAST busy. I still prefer social distancing in these trying times even though I am fully vaccinated!
Jul 28, 2021
The staff at Sullivan-Ostoich Eye Center are top notch! They care for their customers well. I have been a patient for about five years, and each visit has been excellent!
Jul 28, 2021
Love my annual visits! Service is always great, I feel like I get to visit family once a year.
Jul 27, 2021
Best eye doc all round….starting with the front desk staff, ease of making an appointment, friendly and knowledgeable and very helpful front desk staff, then the great very knowledgeable Optomoligist and helpful staff and technicians in back of house and coming back around to the choices of eye wear and help fitting them and checking out and if you have insurance they are all very knowledgeable in that area too, making sure your getting the right coverage. Thank you Ostich and Sullivan!
Jul 26, 2021
Dr. Shelus and the staff are always so helpful and kind. We really enjoy going here.
Jul 26, 2021
Everyone is professional and pleasant
Jul 22, 2021
Great Eye Center. Staff is very friendly and courteous. Dr Ostoich is an experienced and knowledgeable eye Dr.
Jul 21, 2021
Very satisfied! Thank u .
Jul 20, 2021
They got me in on short notice, on a booked day, to check my eyes based on my description of my problem to ease a concern.
Jul 19, 2021
Felt confident that I was receiving excepted eye care.
Jul 19, 2021
Dr Sullivan was great. He listened and was very patient and thorough in explaining what’s wrong and what needs to be done. I highly recommend him. Friendly staff as well. Makes you feel welcomed and makes you comfortable.
Jul 18, 2021
Everyone in the office are professional and friendly. Dr. Sullivan and Dr. Ostoich are excellent doctors. I highly recommend this practice.
Jul 17, 2021
Always great. Been coming to you for a lot of years.
Jul 17, 2021
Wonderful office to walk into! Greeted by smiling, cheerful staff! From my exam to picking out my prescription glasses, everyone was informative and very helpful!! VERY pleasant experience!!
Jul 16, 2021
Friendly clean office! Never have to wait long.
Jul 7, 2021
Very nice atmosphere, very good doctors.
Jun 28, 2021
Very professional and friendly staff.
Jun 19, 2021
The staff was very caring and professional.
Jun 18, 2021
Everyone is friendly, helpful and professional. Great Doctors and staff.
Jun 14, 2021
Very nice patient people work there. All very knowledgeable and Dr Marina Shepelenko is very thorough and took all the time we needed to explain all the procedures and reasons for them. Just what we needed now and in the future A+
Jun 12, 2021
Great customer service! Super friendly and warm staff!
Jun 7, 2021
Despite the CDC reccommendations, I was surprised that few of your workers (I saw one) and none of your patients (except me) were masked. I am assuming those unmasked have all been vaccinated. While I am vaccinated, I felt uncomfortable in your setting.
May 27, 2021
Very professional and friendly
May 26, 2021
Have been going to Dr. Sullivan for many years. I was a patient way back in the original Chicago office. I trust him and his staff with my sight.
May 15, 2021
Dr. Sullivan and staff are the best. I trust them with my sight!
May 15, 2021
Dr. Sheilus is the best!
May 13, 2021
The amount of time the dr took with my mom was amazing! He was kind, explained everything in a very easy to understand way, and she felt really comfortable. 10/10 she was really pleased . Staff was also awesome!
May 5, 2021
Terrific service and expertise!
May 5, 2021
I had a complete eye examination. Everything was professional. Very friendly.
Apr 29, 2021
Very professional and prompt.
Apr 23, 2021
Great! Couldn't ask for better service.
Apr 21, 2021
My vision insurance recently changed and I needed to find a doctor that accepted my new insurance. I was happy to find a facility so close to home. From my initial contact with the office in setting up my new patient appointment to the actual appointment itself, everything exceeded my expectations! The staff is friendly and very knowledgeable. My eye exam was more thorough than any I have had in the 20+ years I have been wearing glasses. This office truly makes you feel like they care about you. So glad I found them!!!!
Apr 19, 2021
I’ve been coming to Sullivan -Ostrich for many years. I am always happy with the expert care I receive. The office is clean updated and the staff is excellent.
Apr 15, 2021
Great people here! Really nice office with friendly, helpful, and efficient staff. Best I’ve experienced in the eye care space.
Apr 12, 2021
Very friendly professional service!
Apr 9, 2021
Everyone in the practice is friendly, supportive and does a little bit extra to make certain I am comfortable with my eye-wear and with any diagnostic procedures that are required during my annual visit.
Apr 8, 2021
Great experience. Cheery staff. Very proffessuonal
Apr 7, 2021
We have been seeing Dr. Ostoich for years and he is great!
Apr 7, 2021
I drive all the way from Chicago's Bridgeport to Hoffman Estates because of the service. The doctors are friendly and more importantly, very good. Probably cost more than an eyeglass chain, but I will not skimp on health or eye care.
Apr 5, 2021
warm, friendly, efficient and professionally excellent
Apr 2, 2021
The staff was friendly, courteous, and very professional. Dr. Christine Mata took the time to explain and answer my questions. The office is very clean, spacious, and very organized. I have been to several eye centers but this is the best one I have seen.
Mar 31, 2021
Dr Shelus and all the staff that we’ve met so far has been amazing. Came here for eye exams, glasses and potential OrthoK. Professional, Very friendly and efficient. Thanks for allowing us to entrust our family eye health at this wonderful, clean clinic
Mar 29, 2021
Dr Sullivan’s entire office staff is always kind and patient ... and on time too. I do appreciate their help in choosing glasses with me. My eye issues makes it difficult for me to see without my prescription glasses, so their assistance is essential. My many thanks for Dr Sullivan and his staff.
Mar 20, 2021
Friendly, convenient location for me and professional service. I had an urgent problem and they fit me into to their schedule that day and when I arrived there was no waiting.
Mar 20, 2021
Providers evaluation was very thorough.
Mar 18, 2021
Always satisfied with the experience
Mar 17, 2021
Dr. Mata helped me so much with an eye infection. She was very thorough, explained the problem and the treatment very clearly, and provided written instructions for home care. I am very thankful for her help.
Mar 17, 2021
I always have a good experience every time I visit the office. It’s a beautiful, inviting environment, and the staff are welcoming, professionals don’t efficient in taking care of my questions and needs. This practice is definitely very focused on providing great customer service to their patients - Thank you!
Mar 15, 2021
Reply
Great experience, thank you!
Mar 9, 2021
Highly professional- very nice people, so much that I look forward to my annual visit! John James, Arlington Heights, Il
Mar 6, 2021
People are very professional and nice.
Mar 5, 2021
Great doctors and staff.Always friendly and helpful
Mar 4, 2021
We've been with Dr. Ostoich for 4 years -- ever since our younger one started near-sighted. And her prescription stays for the past FOUR years! Dr. Ostoich is always nice and informative, ask questions and he will answer all!
Mar 4, 2021
I received a very thorough exam, the dr. spent as much time with me to answer all my concerns.
Mar 2, 2021
Excellent optometrist. Dr. S. Is so knowledgeable and kind, Office is clean, modern, and inviting.
Feb 25, 2021
Friendly, professional people. Very nice lighting and displays.
Feb 24, 2021
outstanding service from the checkin thru checkout please change my email from ctiritilli@aol.com to cjtiritilli@gmail.com thankyou
Feb 22, 2021
Beautiful office, excellent service and medical care.
Feb 22, 2021
We had an absolutely wonderful experience at Sullivan & Ostoich; my son was very nervous, but the staff made him feel so comfortable and cared for. He says the eye doctor is his new favorite doctor! Thank you so much for caring so well for my sweet boy.
Feb 19, 2021
Everyone in the office is so nice and professional. Dr. Mata is great and the staff is fabulous.
Feb 17, 2021
Dr. Shelus is very thorough and takes time to talk with patients. She also makes sure to follow up regarding any prior issues that we mention. I would highly recommend Dr. Shelus .
Feb 15, 2021
It was our first time at this office and we had a great experience. Even my teen daughter agrees. Dr Shelus was amazing...very friendly, thorough and efficient. She explain things clearly and gave trustworthy recommendations. The technicians and staff are also wonderful and the office is in top notch, clean condition. We are excited to bring the rest of our family back and continue our eye care here. Thank you!!!
Feb 14, 2021
On time for my appointment and very efficient staff.
Feb 11, 2021
Easily schedule an appointment. Greeted with professional staff at desk. The Dr.’s take the time to explain your condition to you, no matter how many questions you ask.😉
Feb 11, 2021
My first appointment was exceptional. All the way from the front desk staff to working with the Optometrist (Elizabeth Shelus). They all showed that they cared about my eyesight needs.
Feb 8, 2021
You guys are great for fitting me for an appointment at the last minute.
Jan 22, 2021
Dr. Sullivan and the staff were phenomenal. I went to the office to have specific testing recommended by an optometrist based on medication I take and high pressures in my eyes. The staff made me feel right at home from the moment I walked in to the office. After some basic tests, I had to wait 20 minutes. During that time, multiple staff passed and Dr. Sullivan greeting them each and was genuinely inquisitive about how each was doing. Then it came time for his exam & testing. He was super nice, explanatory, and assured me that everything was ok. His bedside manner should be the example for every doctor, as well as his treatment of staff! Definitely 5 stars!!!
Jan 21, 2021
My family has been going there for years! They are truly top notch! Great care and service! Highly recommend!
Jan 20, 2021
Three generations of our family have been going to the office (originally on Milwaukee Ave.) for 53 years and have never even thought of going to another doctor's office. Every conversation about eye doctors I've always recommended this office, especially if people are very upset or disgusted with their current doctor or if something has gone drastically wrong .
Jan 16, 2021
Wonderful staff and the best doctors! Always reachable on phones and in returning calls! Carmen’s and Christine’s personalities should be duplicated! Dr. Ostoich is personable and classy! The best people!!!
Jan 16, 2021
Professional and thorough.
Jan 13, 2021
Great visit. I received patient explanations and a thorough exam that left me feeling comfortable.
Jan 9, 2021
My husband and I both love Sullivan-Ostoich eye center. Everyone is so helpful and friendly and goes out of their way to accommodate our needs. Can't imagine going anywhere else. Thanks!
Jan 8, 2021
Both Doctors Sullivan and Ostoich are not only competent with excellent "bedside manners," but I am always extremely confident in their medical skills. I have been a patient for over 20 years and will continue to be one as long as they are in business.
Jan 7, 2021
Sullivan Ostoich eye center consistently provides professional and efficient service when examining my eyes or recommending ancillary eye related matters.
Jan 2, 2021
Thorough eye exam and friendly service.
Dec 23, 2020
Dr Ostoich and staff were wonderful as always! Christine is amazing at helping people find their ideal glasses and I always trust her opinion. :-) Dr, Ostoich has fitted me for hybrid contact lenses and they have been a godsend for me as I cannot have LASIX and my astigmatism makes it really hard to get clarity with regular soft lenses.
Dec 21, 2020
Very caring office staff and Dr. Sullivan is definitely THE BEST!
Dec 21, 2020
very pleasant and nice staff and employees
Dec 19, 2020
Dr. Mata and her staff made me feel very comfortable and at ease throughout my appointment, thank you so much
Dec 18, 2020
Very helpful and friendly staff. Doctor was very knowledgeable and professional.
Dec 16, 2020
Very pleased from the moment I walked in. Friendly staff and the doctor could not have been kinder. So glad I was encouraged to go here!
Dec 11, 2020
As always, the eye exam was very thorough. Everyone in the office is professional and friendly.
Dec 9, 2020
They listen to your symptoms and do a very thorough exam
Dec 8, 2020
This was the first time I hVe seen Dr. Sullivan. He was very professional. The staff took their time with me and and gave me the tests I needed. I have Already sent a friend to see him and she was very happy too.
Dec 8, 2020
Very timely and good service as always at my last visit.
Dec 7, 2020
Good service and detailed information after the eye exam , the doctor took her time to explain it to me after Vikram’s eye test was done . Thanks !
Dec 4, 2020
Everyone is really friendly. No wait times and answered every question I had. Best experience I’ve had.
Dec 4, 2020
The staff at Sullivan-Ostoich Eye Center is always very friendly, helpful, & knowledgeable!
Dec 3, 2020
Professional, efficient and helpful staff and doctors!
Dec 3, 2020
Front desk is always friendly & helpful. I have been seeing Dr. Klesken and she is the absolute best. Always very friendly & feel very comfortable with her. Trust what she says.
Nov 20, 2020
Fantastic service.. do not hesitate to come here. Highly recommend!!
Nov 14, 2020
Reliable and professional service
Nov 12, 2020
Very professional service
Nov 12, 2020
I felt the exam was very thorough. I liked Dr. Mata. Enjoyed working with Carrie. She has an excellent eye for selecting just the right frames.
Nov 9, 2020
Professional and pleasant staff.. Dr Ostoich is excellent
Nov 4, 2020
Very professional and quick service. Love the office staff!
Nov 4, 2020
Dr. Klesken knows you and adds a personal touch to her professionalism. Always on time and thorough
Nov 1, 2020
I did do the survey once already! But, yes, I was taken care of with ease and kindness by a lovely young lady! I’m sorry to say, at this time, I cannot remember her name!! I’ll remember it later, sorry!! Antoinette Ludkowski
Oct 30, 2020
The entire staff, and the doctor was outstanding!!
Oct 28, 2020
Excellent service, very professional and everyone was helpful and courteous.
Oct 26, 2020
Sullivan-Ostoich Eye Center is a professional group of caring employees. Each department (reception, billing, exam, eyeglasses, etc) provides experienced and caring staff to help every step of the way. I appreciate the thoroughness and explanation during my routine eye exam by Dr. Ostoich and trust his guidance and experience.
Oct 26, 2020
service in a timely fashion was appreciated
Oct 24, 2020
Very friendly staff great doctors
Oct 23, 2020
Very good experience! Appreciated the in-depth detail and help with showing how to get contacts in and out.
Oct 23, 2020
Everyone was very helpful and understanding..Also open to all my questions :)
Oct 21, 2020
It was very nice to see the people who have taken care of me for years. Everyone is always so nice.
Oct 21, 2020
I was able to purchase the perfect frames with the assistant of Christy. She was extremely accommodating, pleasant and professional.
Oct 18, 2020
Nice friendly staff and Doctors.
Oct 14, 2020
Great place, great service and friendly staff
Oct 14, 2020
I had a foreign object stuck on my eyeball. I was not a patient but was offered an immediate appointment. The admission process was quick as was the actual procedure to remove the object. Doctor Mata was professional,accurate and perfect. I will return for more services and I would highly recommend them to anyone.
Oct 13, 2020
Last Saturday I visited with Dr. Mata for the first time... I was very pleased with the attention I received from the staff and Dr. Mata. I felt as though the exam was thorough and all of my questions were addressed.
Oct 12, 2020
Hospitality/Great service. Professional Doctor
Oct 12, 2020
Friendly and efficient. Kim was easy to talk to and very nice and Dr Mata is very good, she takes the time to talk with you not only about your eyes but your family..appreciate that. Front desk staff very friendly as well. Pleasant to go there.
Oct 9, 2020
Dr. Klesken is just the best! She is so kind and down to earth. I wish all my doctors were like her!
Oct 8, 2020
My annual visits are always thorough and informative.
Oct 3, 2020
Thorough examine, friendly staff
Sep 30, 2020
Dr. Shelus and the entire staff were extremely professional and provided excellent services.
Sep 30, 2020
Dr. Mata and the staff are very competent. The office is clean and comfortable. The exam goes smoothly. Dr. Mata takes the time to answer all questions.
Sep 30, 2020
Great staff, thorough testing and great explanations from the results. The team is very knowledgeable and I’d recommend them to anyone!!
Sep 29, 2020
The staff and doctors are courteous and professional.
Sep 29, 2020
Arrived at the appointed time, was greeted warmly. Was tested several ways, Glaucoma, Retina and pictures of eyes for Optic Nerve and Vein & Artery issues. All explained in terms I could understand.
Sep 28, 2020
The staff and Dr are very thorough a d address all questions and concerns
Sep 26, 2020
Dr Sullivan is very knowledgeable and has a great manner with patients.
Sep 23, 2020
The appointment was easy to schedule and executed on time. Dr. Sullivan is friendly and spends time explaining my questions. I am a long-time returning patient.
Sep 23, 2020
We have been a pt ever since you your office in HoffmanEstates and have refer many people to your practice..
Sep 23, 2020
I enjoyed my entire visit and found the staff to be friendly and knowledgeable and the facility is top-notch and clean.
Sep 23, 2020
Recommend Dr Shelus; however, your prices have gotten extremely high. Haven’t seen Sullivan & Ostoich in the office for years.
Sep 22, 2020
Your office is very clean...Everyone was very pleasant & helpful Dr Mata made me feel very comfortable & explained & asked questions regarding my yearly eye exam.
Sep 17, 2020
I found Sullivan-Ostoich several years ago, when I lived a mile away from their office. Now, I drive 51 miles. I wouldn’t think of going elsewhere. The quality of care and service I’ve always received has earned my loyalty. The reception desk employees are friendly and helpful, And, the doctors are professional, friendly, and generous with their time. I always feel as if I surely must be their favorite patient. I recommend Sullivan Ostoich to everyone I know.
Sep 17, 2020
I cannot imagine being treated any better than the way I was treated recently as I went to Dr. Sullivan's office for my eye exam. Everyone was most attentive and professional for my visit and I cannot imagine being treated any better than I was during this visit!
Sep 16, 2020
Extremely friendly and inviting staff and environment. 5 stars!!
Sep 15, 2020
I think Dr. Ostoich is excellent, very courtesy, helpful, answers all my questions. I'm grateful for his help and expertise when it comes to my eyes and contacts.
Sep 15, 2020
I have been going to Dr. Brent Ostoich for a long time and would not want anyone else. He is funny, kind and a great eye doctor! I hope he never retires!!!
Sep 14, 2020
Best eye doctor and office staff I’ve been to in years. Professional, friendly, competent, state of the art equipment; they’ve got it all!
Sep 13, 2020
Very professional- doctors were great!
Sep 11, 2020
My exam was not rushed. My contact options were explained thoroughly. I was able to get trial lenses for my options to determine what works best for me.
Sep 10, 2020
Staff was timely, professional and polite. I was told by a different doctor at another practice that I needed a procedure. It turned out I didn't. So glad I got an honest diagnosis from Dr. Mata.
Sep 10, 2020
great experience, felt very well taken care of. easy in and out of the office
Sep 10, 2020
Very helpful, caring and professional
Sep 10, 2020
The office staff, technicians and doctors are all very friendly and knowledgeable. They do not rush thru any appointments and an office visit is always a welcoming experience.
Sep 10, 2020
This is a very competent professional organization, and new additions to staff have outstanding credentials so the future looks bright.
Sep 10, 2020
Friendly staff, open, professional office space, caring Doctors. Spent the time I needed to review all my options clearly. I had moved away and was in town - needed an exam and contacts. My records were still in the system. They were able to fit me in and meet all my needs. Thanks!!!
Aug 31, 2020
Dr. Sullivan and his staff are very pleasant and give a very thorough examination.
Aug 28, 2020
Dr. Deb is the real deal. Also super staff!
Aug 27, 2020
The staffs were friendly. The place was spacious, clean and very comfortable. Staffs were professional. Highly recommend.
Aug 26, 2020
Dr Ostoich is very thorough. Staff, especially Kelly, go above and beyond with help in picking glasses and the insurance process.
Aug 25, 2020
My optometrist was very knowledgeable and friendly. She made it a comfortable experience as usual.
Aug 21, 2020
Always helpful and friendly staff and technology that makes it painless.
Aug 19, 2020
Wonderful experience from the initial call for an appointment, the thorough exam and explanation of frame / lens options. Highly recommend this office for eye care. Very convenient for me as I live in the area, but worth the drive if you live outside of Barrington, Hoffman Estates, Inverness, Palatine area.
Aug 19, 2020
That was my first visit at your place and I was very happy with the services I received. I needed a special eye-exam to be performed in addition to a prescription check, and my whole experience was great. In addition, the extremely friendly opticians staff, helped pick some really cool frames for my new prescription. Very pleased indeed and I plan to visit them again as needed.
Aug 12, 2020
Excellent staff and physician
Aug 11, 2020
Knowledgeable staff and great atmosphere!
Aug 7, 2020
Everyone is happy and pleasant. You are taken care of in a timely fashion and with a smile. Everyone knows their job and is very efficient.
Aug 4, 2020
Everyone was so great and accommodating and professional. Great experience.
Aug 4, 2020
Always enjoy seeing Dr. Sullivan! Very professional operation.
Aug 1, 2020
Friendly staff.....excellent service.
Jul 31, 2020
I feel like my appointment was rushed.
Jul 31, 2020
I can’t imagine an eye care practice that is more thorough or more up to date. The staff is awesome.
Jul 29, 2020
Dr. Klesken is great to work with and the entire staff is very attentive. The office area is clean and spacious which is especially great these days.
Jul 29, 2020
Excellent quality and courteous service every visit! Great professionals.
Jul 24, 2020
Excellent staff and great customer service. Would not trust my eyes to anyone else.
Jul 23, 2020
Awesome place! Super friendly! Highly recommend!
Jul 23, 2020
Excellent people, easy and safe check in process. Always appreciate Dr. Sullivan's advice and guidance with respect to my eyes.
Jul 22, 2020
Dr. Shelus was very knowledgeable, kind, and helpful.
Jul 20, 2020
Dr was great and staff was very professional and friendly.
Jul 17, 2020
Dr Elizabeth Shellus is thorough and knowledgeable and explains each step in perfect detail.
Jul 13, 2020
My husband suffers from dementia an stroke. Our appointment was on time technician was patient and cheerful The Doctor was on time and as always vert friendly and efficient Thank you
Jul 13, 2020
Kind patient thorough and professional
Jul 13, 2020
Poor rating for friendliness because Cary was exceptionally rude during my visit. If she was my employee I would fire her.
Jul 13, 2020
Very friendly and customer service is great! Always seen in a timely manner.
Jul 13, 2020
I have been going to Sullivan-Ostoich for years and always feel like I receive the best care possible. It's like visiting family once a year!
Jul 6, 2020
Great safe visit- out in less than an hour!
Jul 1, 2020
As usual everyone was wonderful. Dr. Sullivan is excellent!
Jun 28, 2020
Very friendly staff there
Jun 27, 2020
Great Doctors and staff, always helpful and friendly.
Jun 27, 2020
Dr Sullivan is the best eye doctor. Staff is friendly and helpful. Kelly is wonderful to work with.
Jun 27, 2020
I had my eyes tested during the pandemic and Sullivan-Ostoich were very well prepared and organized. The doctor and staff were great, very friendly, and explained what they were doing as we went along.
Jun 27, 2020
It is always a pleasure seeing Dr. Ostoich and the excellent staff at Sullivan - Ostoich Eye Center.
Jun 16, 2020
Always impressed by the professionalism of the medical service. I noticed the upfront and initial take-in staff were a bit uptight and not as courteous and friendly as usual. I attribute this to dealing with COVID-19 protocol; that said, I was still disappointed.
Jun 15, 2020
It is truly a pleasure to be a patient of the Sullivan=Ostoich Eye center. They are friendly and efficient and most professional. Even with all the restrictions of the Covid 19 issue, I was seen quickly and all went very smoothly and I felt like I was in a safe area.
Jun 12, 2020
excellent help with my problem
Jun 9, 2020
I appreciated that you were able to make a last minute appointment for me. Dr. Mata was very professional, helpful and informative.
Jun 9, 2020
Very professional and thorough.
Jun 8, 2020
VERY clean and organized facility. Everyone knows their job. They are all nice, professional and take their time to make sure you understand 100% of the services they are performing.
Jun 7, 2020
I've been seeing Dr. Ostoich for over 20 years and he's just great! He's extremely knowledgeable, warm and efficient.The entire staff is always friendly and professional. You never feel rushed and any questions or concerns are answered. The office is beautiful with a large selection of eyewear. The Sullivan-Ostoich Eye Center is a terrific place for your eye care needs.
Jun 6, 2020
Everybody was friendly and professional.Everybody did their job very well
Jun 5, 2020
I had a very pleasant experience at my appointment yesterday. All Covid precautions were taken very seriously, and I felt very safe. At the same time, everyone was SO friendly and helpful and through and professional. The doctor took the extra time for all of my questions and concerns.
Jun 3, 2020
drove up from Chicago because I love the office!
Jun 2, 2020
Very efficient and friendly staff. Clean environment with extra precautions in place to keep everyone healthy. Beautiful frames. Two teens for exams and choosing glasses were in and out in a little over an hour! Both were happy!
Jun 2, 2020
Because of the professional overall experience, I have already recommended the office to others !
May 30, 2020
Very clean and both eye doctors are great!
May 30, 2020
I was treated like royalty----in spite of Pritzkers draconian BS rules/regulations which are destroying America !!!
May 12, 2020
The staff is great and my appointments go smoothly
Apr 23, 2020
Great service. Very friendly.
Apr 20, 2020
Very helpful, the doctor treated me as a person instead of a patient and have a conversation with me. The person helping me pick out my glasses was very knowledgeable and knew what she was dooing
Mar 13, 2020
Dr. Mata has provided excellent care. I rated office environment fair because staff continues to use scented products which trigger my allergies and can cause respiratory failure. A member of the front desk team also licked her finger to turn pages of a document. Please reinforce sanitation and allergic response training. That is the only factor that needs work.
Mar 13, 2020
Dr, Sulivan is obviously an excellent Doctor. However, what impresses me the most is the excellence of his staff and how well-managed they seem to be.
Mar 12, 2020
Dr Sullivan, who served our country as an Army Captain, is a caring,compassionate, and thorough eye doctor is as good as it gets. His staff is wonderful, too. I've been a patient for 15 years, and I look forward to every appointment. John James, Inverness, Illinois
Mar 6, 2020
Great exam. Spent an appropriate amount of time with me.
Mar 5, 2020
This was my second visit and way much better
Mar 4, 2020
"SUPPORT OUR ONLINE PRESENCE" phrase puzzles me. Can you explain what sort of review it requests?
Mar 4, 2020
appointment started on time, staff were friendly and knowledgeable
Feb 22, 2020
My first time at your establishement and I felt comfortable with the staff and doctor, Christine Mata. In fact I was impressed with her when she discussed the medicinal options I had to treat my dry eyes. I learned some valuable information. Everyone was very professional and courteous.
Feb 20, 2020
Very professional and up to date on the latest products
Feb 18, 2020
All staff are very welcoming and helpful. Very knowledgeable about glasses and what styles would suit each individual. Found my perfect pair !
Feb 13, 2020
Excellent professional staff and a relaxed happy atmosphere
Feb 13, 2020
Well organized process. Good communication , listens to the patient and offers appropriate information . High degree of technical proficiency for a very specialized field. Personable doctor and staff . Well kept office space , well decorated , clean and equipped with the necessary devices.
Feb 7, 2020
I always feel that my eyes are thoroughly checked. Dr. Ostoich takes time to explain any changes and clearly explains all of my options for contact lenses. The staff is very friendly and knowledgeable. They also have a great selection of frames.
Feb 4, 2020
Dr. Shelus took excellent care of me. The girls in the front office are very professional and provided me with useful information and fixed my glasses while we talked. I am very pleased to have found such a capable practice so close to my home. I was referred by a friend and have not been disappointed. Thank you very much.
Feb 1, 2020
My last routine appt I was there for 1 hour and 20 minutes, most of it was sitting alone, just waiting for the doctor. I realize this does happen occasionally due to unforeseen situations. This was my only disappointment for this specific visit.
Jan 31, 2020
This place is fantastic. The people are great and Dr. Ostich is wonderful.
Jan 25, 2020
Professional, nice staff and great Doctor!
Jan 25, 2020
Excellent. Dr. Klesken and staff are wonderful.
Jan 22, 2020
This is the place to go.
Jan 17, 2020
Both my boys are fairly new to Sullivan-Ostoich Eye Center. A friend of our refereed us. The staff is so nice, caring, genuine....It's a great place! We have been seeing Dr. Klesken and she is the best! Seriously! The level of care and concern can only come from an awesome Doctor who is also a loving mother! We started my 9 year old on Ortho K and it's been a complete success! We are now looking at Ortho K for my 7 year old. Thanks to all for making the eye Doctor a fun visit!
Jan 16, 2020
I arrived at 2:40 for a 245 appointment. It was 410 when I left the office. After the dilation I had time for a good nap before my final examination. 🥴
Jan 16, 2020
Only doctors I would trust with my eyes - honest - personable - have been coming to these offices since 1963 - which should tell you something.
Jan 10, 2020
Dr. Mata continues to impress me. I greatly appreciate the attention she provides to her patients. She explains things thoroughly, and takes time with her patients. I would highly recommend her.
Jan 6, 2020
This was our first visit as new patients. I rarely rate an establishment with all "excellent" ratings in any survey, but this is one of those times I felt I just had to. Our total experience from our initial call for an appointment to ordering new glasses was great. The staff are very friendly and courteous. The technicians and doctor were informative and performed the most thorough eye exams my wife and I have ever had. We then spent time with another staff member selecting new glasses. She was very helpful in selecting the right style and size for our facial features. What a great overall experience! We highly recommend this eye center
Jan 4, 2020
Everyone is so helpful and friendly.
Jan 3, 2020
My entire family loves Dr. Shelas she treats us all so well and remembers things about my kids from year to year. She’s trustworthy and amazing.
Jan 3, 2020
Very professional and nice office and staff.
Jan 3, 2020
I've always had great services at Sullivan-Ostoich. I highly recommend it for your eye needs.
Dec 30, 2019
I can’t say enough good things. We won’t go anywhere else. The time each doctor takes with us is outstanding. In a time of rushing things along to get to the next task, the staff takes their time to make sure all of our questions are answered and that we are comfortable with whatever decisions we make.
Dec 28, 2019
Dr. Ostoich and team are knowledgeable, friendly and informed.
Dec 27, 2019
Professional. Latest equipment; technology. Friendly. Great frame selection. Long-time customer.
Dec 23, 2019
Professional, friendly, great service and doctor
Dec 23, 2019
Very helpful to get my eye exam done. Doctor took the time to explain things to me.
Dec 23, 2019
I’m always very pleased with my visits here. Every one of the staff are great, they are very timely, and I have never had an unpleasant experience here.
Dec 19, 2019
Staff is so nice and friendly. They were able to get me in for a medical issue quickly. Dr Mata took her time with me and was very throughout
Dec 19, 2019
Very thorough and complete in their exam process. Once exam was finished, doctor counseling was very easy to understand. All questions were answered.
Dec 5, 2019
Great place and the Doctors are first rate
Dec 4, 2019
Personal and professional service.
Dec 4, 2019
Love it here. Everyone is so nice and always answer any questions I have.
Dec 4, 2019
Conveniently located, professional and efficient staff and doctors.
Dec 3, 2019
Staff is friendly. Doctor is very nice and knowledgeable. Spends good amount of time with patients, explains patiently and in detail.
Dec 2, 2019
My entire appointment, from being welcomed when I entered the office, to everyone that I dealt with, was both personable and professional. I would not go anywhere else.
Dec 1, 2019
Dr. Mata, Kelly, and Christine all provided outstanding service. When the pharmacy couldn't find the medication prescribed they went above and beyond to help me acquire it. Very impressive customer service
Nov 28, 2019
Patients receive personalized care and advice, unlike chains that provide a production line atmosphere.
Nov 27, 2019
I have already referred two people, one of which already had cataract surgery. Dr Sullivan has taken care of all my family members. I have a lot of confidence in him.
Nov 27, 2019
Always helpful and professional
Nov 27, 2019
staff both professional & friendly. a through exam relieved any apprehension I might have.
Nov 23, 2019
Excellent service. Friendly nice staff. Clean office. Knowledgeable staff.
Nov 21, 2019
This place has the friendliest staff who make you feel very welcomed!! Service is very thorough and Dr. Mata is the best; takes time to explain things and I never feel rushed!!
Nov 11, 2019
Dr, Ostoich is amazing. He takes the time to explain things and he is thorough with the eye exam. When I was being fitted for glasses, the person who was helping me was patient with me as I tried on many glasses until I found the right one. This is a great place!
Nov 11, 2019
Everyone is very friendly and knowledgeable. I'm happy I chose this optometrists office.
Nov 8, 2019
It was a great visit to the eye doctor. Every person was professional, they all knew their jobs. The Doctor was excellent. I will go back.
Nov 7, 2019
Staff is very warm and welcoming and the doctors are caring and knowledgeable.
Nov 7, 2019
Very happy dealing with Dr Klesken!!
Oct 30, 2019
Very friendly staff and excellent service.
Oct 29, 2019
Excellent place for eye appointments. But the guest WiFi needs to be repaired.
Oct 28, 2019
I have been very happy with the care I get from Dr. Sullivan, also his staff is great, friendly and courteous. Dr. Sullivan is an expert at his craft. I have been a patient of his for 40 years.
Oct 23, 2019
Beautiful office with professional staff. Friendly service . Great knowledgeable doctor in Dr. Sullivan
Oct 23, 2019
I like how throurough this eye clinic, all the techs and doctors are. I hope my insurance does not change so I can use them as long as I need glasses?
Oct 21, 2019
Very good. On time and thorough.
Oct 17, 2019
Great Doctors and Staff - very friendly and efficient
Oct 14, 2019
I am very happy to have Dr Kevin Sullivan as my eye doctor. The staff at his off are all very professional and very pleasant.
Oct 11, 2019
Professional and personal, all in one.
Oct 11, 2019
Very professional and friendly staff
Oct 11, 2019
Everyone is very helpful, friendly and happy to assist you.
Oct 10, 2019
Dr Sullivan is amazing. Was able to get us in at a moments notice. Very personable and took the time to figure out what was going on with my daughter. Facility was immaculate and customer service was great. Highly recommend.
Oct 9, 2019
Professional, friendly and great eye care!
Oct 4, 2019
Wait time was 0! Dr. Klesken was very patient and thorough. Kelly was very helpful with picking out frames.
Oct 3, 2019
My first time for a full eye exam they made it easy and comfortable
Oct 1, 2019
Dr. Mata and staff are competent and friendly.
Sep 26, 2019
Dr. Shelus provides excellent care. The technician was very efficient and friendly as was the front desk staff. I would definitely recommend this practice to receive outstanding optical care and service.
Sep 18, 2019
I love Dr. Kleskin! She's so personable and down to earth!
Sep 18, 2019
Professional atmosphere with a large selection of eyeglasses. Efficient and extremely competent.
Sep 13, 2019
everyone was so nice and hlpful
Sep 11, 2019
As I mentioned to Dr. Sullivan, the lady who did the activities (tests, etc.) was VERY good! Very nice welcoming and professional attitude, etc.
Sep 11, 2019
and Have ! friend Tom Rowan of Barrington had cataract surgery w Dr :)
Sep 10, 2019
Great service and very knowledgeable staff
Sep 9, 2019
Dr Kleskin is the best. The whole family adores her and we look forward to our appts with her! She’s wonderful.
Sep 5, 2019
Up-to-date facility and equipment, skillful doctor doublecheck any machine mistakes.
Sep 2, 2019
An outstanding practice in every way!
Sep 1, 2019
Awesome , they treat us like a family members
Aug 31, 2019
Wonderful Doctor and staff. Everyone is so kind, efficient , caring , and knowledgeable! Thank you
Aug 30, 2019
Very professional, modern, customer service oriented practice!
Aug 29, 2019
I really like going to this place. I wish I found it sooner. Very professional doctor's and staff.
Aug 28, 2019
Quick and easy. Very knowledgeable
Aug 28, 2019
I am only 5 years old and my dad thought maybe I should go to a pediatric optometrist. He was wrong. The ladies at Sullivan - Ostoich Eye center made my visit fun!
Aug 28, 2019
Very helpful staff. Nice office. Good dr
Aug 28, 2019