Stonebrook Family Medicine
Dr. Mona Chacko
496 Reviews
Absolutely love Amanda NP!
Apr 28, 2024
I'm always able to get in for an appointment within a day or two. I love the staff there. I love the fact that the staff has been there for many many years I'm thinking like 18 years. I love doctor chacko.
Apr 28, 2024
Amanda is great after two days of taking my meds I was back to normal
Apr 24, 2024
The staff is always very friendly and helpful. I believe that Dr Chacko genuinely cares about my health. They always get me in and out as fast as possible to that the visit doesn't take up all of my dad. The nurse-practitioner Amanda is my vote for employee of the year! I would recommend them to everyone that needs a good caring doctor's office
Apr 18, 2024
Great service and care every time!
Apr 18, 2024
I started using Stonebrook Family Medicine since 1999 and continued using it to the present. They are very efficient, courteous and dedicated to all their patients. I would recommend them to anyone.
Apr 17, 2024
During making my appointment, they were very quick and responsive on getting back to me. Very prompt and professional at the counter. Dr. was warm and caring. I hated changing due to an insurance change, but I am sure happy about where I've changed to.
Mar 30, 2024
Love Amanda Wyatt, She is so easy to talk to, thorough and kind. The office is always on time and gets me in and out extremely efficiently.
Mar 28, 2024
Dr Chaco and the nurses are always so friendly and accommodating.
Mar 27, 2024
Professional and courteous service by the staff.
Mar 16, 2024
Amanda has great bedside manners and is a very caring provider. My family and I are in great hands. Also, Dr. Chacko provides excellent care. We are pleased visiting this office
Mar 16, 2024
I am happy with your quick response to issues and flexibility with ti.e
Mar 8, 2024
Keep doing what you are doing
Feb 24, 2024
Dr. Chacko is the perfect combination of personable and professional. I feel well taken care of.
Feb 19, 2024
The service is always the best
Feb 19, 2024
Loved that I was in and out of the Dr.’s office in 15 minutes. Dr. came soon after I was shown to a room. She was very thorough and very helpful. Thank you.
Feb 14, 2024
Dr was great even though my son is hard to deal with
Feb 10, 2024
Professional, caring, and friendly. Takes time to listen and then explains issues clearly.
Feb 10, 2024
Awesome! Doctor's and staff are caring and kind. I have been a patient for 20 years.
Feb 4, 2024
Amanda is great! She took the time to listen to my concerns and her advising me regarding my visit.
Feb 2, 2024
Honest truthful evaluations of your condition. You are asked many questions in order for the Dr Chaco to come to conclusion on your ailment’s . I personally am in monthly due to many things. I appreciate the hard questions and the brutal truth. The advise that I am given I believe is best for my daily life and living a good life with my conditions.
Jan 24, 2024
Always great feedback to help you meet your personal goals.
Jan 21, 2024
Everyone is always friendly and great service
Jan 21, 2024
I’ve been a patient over 15 years. I like Dr. Chacko thorough visits. She takes time with you and is very friendly.
Jan 21, 2024
If you want a personable visit with your doctor you should really go to stonebrook family Medicine. Not only has the doctor and the PA been there as long as I have been going to stonebrook Family medicine their office staff and nurse has been there the entire time like 20 years. Every time Dr Mona Chaco comes in the room she does not rush things she's very personable. She asked me how I'm doing, sometimes how is my husband doing, I really love it. They go above and beyond to make you feel comfortable and at home. And it works!
Jan 20, 2024
Dr. Chacko and staff continue to go the extra steps for you.
Jan 12, 2024
Polite staff, Dr Chacko’s bedside manner is excellent and professional! I’ve been a patient here for over 15 years and have been very satisfied with her services!
Jan 4, 2024
I really think if I am just getting lab drawn every 6 months, my co pay of 45 dollars is way to much. Especially when I have no issues to report.
Dec 28, 2023
Dr. Chacko and her staff are very professional and helpful.
Dec 18, 2023
Dr. Amanda is great. She was very keen to understand each and every detail of my problems and issues that I am dealing with. She patiently was listening to all my questions and giving reasonable answers. I am very impressed with the way she was responding.
Dec 15, 2023
Getting an appointment is very easy, there are not long wait times, the ladies at the desk are so sweet and kind, but I feel like I don't get a lot of time with the doctor to discuss things.
Dec 13, 2023
I had to contact them several times about my prescription. It took 48 hours to receive.
Dec 13, 2023
Great service, friendly staff
Dec 11, 2023
Very professional and caring staff!
Dec 4, 2023
I am very happy and satisfied with the service.
Nov 29, 2023
Easy to makes an appointment And less time waiting
Nov 24, 2023
Everyone was very professional and courteous during my appointment. Doctor Chacko always takes her time asking questions and with her examinations.
Nov 24, 2023
When conversing with Dr. Chacko, she presents herself as very knowledgeable, honest and forthright; I certainly can appreciate that in a doctor.
Nov 16, 2023
Professional, courteous and knowledgable administrative and medical staff.
Nov 3, 2023
Welcoming Office and friendly staff. Doctors are amazing
Nov 1, 2023
Dr chacko is very thorough in her exam and interviews for patients well being. Lisa is always pleasant and personable
Nov 1, 2023
Love this office! Everyone in the front is helpful and friendly. The nurses are great. Thank you for always taking great care of me and my family for the last 10+ years.
Oct 28, 2023
Love Amanda. Been seeing her for years. Excellent bedside manner. Super personable.
Oct 20, 2023
Always a great experience as a patient. Great group of providers.
Oct 19, 2023
Wonderful staff in front office. Great PA and Dr. as a patient I couldn’t ask for better.
Oct 18, 2023
Wonderful Dr. and Team. Very professional and caring. I would highly recommend Stonebrook Family Medicine. My husband and I are both now Patients at Stonebrook Family Medicine.
Oct 6, 2023
I have been coming to Dr Chacko for over 20 years. You never feel rushed and she always has time to listen to you.
Oct 5, 2023
I like Dr. Chacko. I feel that she listens to me and answers my questions. I believe that she cares about her patients.
Sep 13, 2023
Amanda Wyatt is so kind and such a great listener. I never feel rushed when I see her and she provides excellent care. I just recommended a friend to Stonebrook!
Sep 7, 2023
Amanda is awesome as always.
Sep 7, 2023
Always the best care, always on time and the follow up is quick.
Aug 19, 2023
Staff is courteous and helpful. I’ve only ever seen Amanda, and she is patient and listens to my concerns. In and out appointment, just how I like!
Aug 16, 2023
I really appreciate Stonebrook Family Medicine making emergency appointments within a few hours. Very caring and helpful.
Aug 10, 2023
Amanda is always very caring and very knowledgeable
Aug 6, 2023
As over many years of using Stonebrook Family the experience stays has remained the same: professional, friendly, easy to schedule, and courteous.
Aug 5, 2023
Great office staff. Very friendly. Runs smoothly and on time. Saw Amanda for a sick visit. She is amazing, professional, and listens well. Thank you!!!
Jul 20, 2023
I have always been very well taken care of at Stonebrook. Amanda Wyatt is very attentive and takes the time to answer questions, discuss concerns, and provides top of the line quality patient care. I usually get in right away and I don't spend a lot of time waiting to be seen.
Jul 15, 2023
Worked me in to their schedule immediately and was treated quickly and corrected the problem. Couldn't ask for better service all the way round.
Jul 10, 2023
Dr Chaco is always pleasant and runs on time and very knowledgeable on current health care. Gives great health advice
Jul 9, 2023
Too many notifications. While I appreciate reminders and I realize people don’t show up for appointments, between emails and text messages there are just too many notifications leading up to an appointment.
Jul 9, 2023
Stonebrook Family Medicine is always friendly and very informative.
Jun 24, 2023
Dr Mona Chacko has extensive knowledge in medicine. The staff is ready to serve you. We are satisfied with her service.
Jun 22, 2023
On time, less wait to see the doctor.
Jun 18, 2023
Everyone is always very caring
Jun 18, 2023
Very friendly, caring & professional staff.
Jun 16, 2023
Staff very proffessional. Dr. chacko, very attentive and caring. She had a strong desire to assist with my health and come up with solutions.
Jun 9, 2023
Professional staff and very organized. Dr. Chacko truly cares about her patients and always provides the best care. Dr. Chacko is the best. My whole family comes here and I highly recommend this practice.
Jun 8, 2023
Everyone is nice. Dr. Chacko’s nurse is very helpful. Dr. Chacko has taken care of to the best of her ability.
Jun 7, 2023
Personal, objective, and constructive advice given to resolve my high pressure issues.
Jun 5, 2023
Professionalism and time taken buy the whole staff.
Jun 4, 2023
We like the speedy and prompt service, the staff was very friendly and gave us all the information we needed.
Jun 3, 2023
Keep doing what you are doing
May 31, 2023
The staff and professional is always courteous.
May 30, 2023
Excellent Dr. Awesome staff and great service
May 30, 2023
I was able to make a same day appointment. Great service!!
May 24, 2023
The office staff are helpful and friendly. The nursing staff are caring and they make sure that you are comfortable. Dr Chacko listens to you and she is very insightful. I would recommend to anyone looking for a great doctor and doctor's office experience.
May 18, 2023
The entire staff is fabulous
May 14, 2023
Amanda is so caring and spends time to answer any questions.
May 3, 2023
Easy to schedule and really friendly staff.
Apr 29, 2023
Everyone was very professional, kind, and helpful. They took the time with you. They didn't rush you through.
Apr 27, 2023
Very professional nice friendly
Apr 3, 2023
Very caring and treat you like family. Listen to all your concerns and give you good feedback on them. Best and painless blood draw ever.
Apr 1, 2023
Dr Chacko is a caring and knowledgeable doctor. Always diagnoses my symptoms and prescribes what is needed to correct my ailments.
Apr 1, 2023
The Staff is very helpful and the service is excellent.
Mar 31, 2023
I have been going to Dr Chacko for over 10 years and will continue to do so. She has a great bedside manner, extremely personable and takes real good care of me. Her staff is friendly and makes it easy to schedule appointments. I would recommend her to my friends and family
Mar 30, 2023
All are Amazing super nice, feel like in home, like family thank you
Mar 23, 2023
The building was very nice and clean as well as the bathroom. Dr. Chacko and the front staff for check-in/out were very kind and understanding! Due to my significant hearing loss and not always able to understand speech, they were very accommodating when I mentioned my disability. A special thanks to everyone!
Mar 23, 2023
Excellent service and very patience and knowledgeable. Waiting time is very short.
Mar 18, 2023
Dr. Chacko always takes great care of me. She never makes me feel rushed and thoughtfully answers any questions I have.
Mar 13, 2023
Always kind. Nurse is super helpful. Very efficient office. Place is super clean.
Mar 9, 2023
Great staff, not only very professional but very caring as well.
Mar 9, 2023
The courteous, professional and efficiency of the office personnel.
Mar 8, 2023
Thank you for the great support and a place to that is honestly concerned about their patients!
Mar 4, 2023
Friendly, clean and professional staff.
Feb 28, 2023
Doctor mona listen your concerns and she is good.
Feb 27, 2023
The doctor I saw was so kind and thorough
Feb 23, 2023
Doctor seemed rushed and not providing a lot of information
Feb 19, 2023
Always super care,friendly and professional
Feb 18, 2023
I'm always seen by the Dr on time and with great care blood draw was smooth and easy. Very professional staff .
Feb 10, 2023
Always available when needed w time to truly listen and provide advise and care.
Feb 10, 2023
Everyone is so nice and professional and empathetic. I feel heard and at ease.
Feb 4, 2023
Dr. Chackco wasn't particularly friendly or warm. As I began to explain any health concerns she consistently interrupted or talked over me. How can you support full wellness if you're not listening. On multiple occasions she insisted other doctors would be unlikely to accept my insurance - I'm not sure why considering that I have insurance provided by my employer. This seemed to be steeped in an assumption. Nevertheless, I don't see this being a long term care provider/wellness provider. As I exited and stated "Nice to meet you" she just grunted and kept along her path without eye contact. I found her staff to be warm but I'm there for medical care and advice.
Feb 3, 2023
I have recommended this office to multiple people. I am very appreciative of the time Amanda spends with me each time I visit. I have never felt so respected as a patient. I am so grateful that she takes time to answer all of my questions and time to make me feel at easy about anything I am dealing with.
Jan 17, 2023
Very professional and accurate to get me an appointment.
Jan 13, 2023
They are always willing to help.
Jan 12, 2023
The whole point of my last visit (telemedicine) was to deal with a persistent cough brought on by Covid that wasn’t being successfully managed using over the counter cough medication and I’m told to take NyQuil? What’s the point? Look, the *only* reason I schedule an appointment with Dr Chacko is because I have to, either because of a need to refill a maintenance medication or because whatever ails me is more severe than what I can treat through self medication. I’m neither a lightweight when it comes pain tolerance nor a hypochondriac, so if I take time out and spend the money, I expect my medical concerns to be treated seriously and prescribed a course of treatment that I can’t undertake on my own because I’ve already gone the OTC or common sense route. Since that hasn’t been the case on more than one occasion, I’m looking for a new provider. Note that Dr Chacko’s PA, nurses and staff are all very good; my dissatisfaction is solely with Dr Chacko.
Jan 5, 2023
Exceptional care and wonderful staff.
Dec 31, 2022
Great people. They have been taking care of me for 17 years.
Dec 27, 2022
Can be seen quickly in most situations
Dec 24, 2022
I’ve been going to Stonebrook Family Medicine for over 12 years. Always the best care and wouldn’t go anywhere else.
Dec 21, 2022
Easy to schedule when needed between regular scheduled appointments, professional, competent, friendly staff that takes sincere interest in care givenl
Dec 17, 2022
Easy to make appointments. Staff is very friendly. I felt listened to and I'm happy with the care I got.
Dec 16, 2022
Dr. Chacko is great to work with and staff is also great.
Dec 16, 2022
Friendly and short wait time to be seen
Dec 15, 2022
I always have great visit with concerned and dedicated staff.
Dec 14, 2022
Doctor Chacko is always kind and caring. Really takes care of me.
Dec 11, 2022
Dr.Mona takes her time with you. She listens to what you have to say. Good quality to have in a Doctor.
Dec 4, 2022
Dr. Chacko has been my PCP for 5 years now. I’ve been a nurse for 10 years and am now a provider myself as a Psychiatric NP. You don’t find a physician everyday who has her bedside manner or genuine care. She always listens, never rushes, and I love how she sits so you feel free to describe what’s going on. I’ve moved several times, but always make the drive because I don’t want to be seen by anyone else.
Dec 2, 2022
Amanda is always attentive and asks s as all necessary questions regarding my health.
Dec 1, 2022
They are the best in the business I love everything about the place
Dec 1, 2022
Dr Chacko always listens and never feel rushed.
Nov 23, 2022
I like less waiting time and the staffs are professional.
Nov 16, 2022
I am a very healthy female. I have only one concern that I talked to the doctor about- hair loss. I was told that spironolactone is to prevent hair growth- something I have been taking for a year to regrow my hair. I looked it up- not accurate.6) Female pattern hair loss Female pattern hair loss is characterized by thinning on the crown. In a 2005 British Journal of Dermatology study, 44% of women treated with 200 mg of spironolactone daily had regrowth of hair, while another 44% had no change. I was also told, since I take a hormone bioidentical cream with testosterone, that women really dont need testosterone. Not accurate. I am not living my life to just exist. I am living it to excel and thrive. I want a doctor who is not just treating disease but who is engaged in helping me live my best life by being current on science and health.
Nov 16, 2022
Very nice service; Excellent Staff!
Nov 13, 2022
I have been sick for 7 days now and I felt like the doctor ignored that. Wouldn’t even give me antibiotics, which I have never experienced before. I felt like she brushed me off and ignored me. I “only” have a sever cold so I wasn’t worth her time.
Nov 12, 2022
Caring staff, can usually get an appointment the same day when you call.
Nov 11, 2022
Every one is kind and helpful. I feel Dr. Chacko is a very good and concerned doctor. The nurses are wonderful and the office is run well with receptionists.
Nov 9, 2022
All people are friendly and Dr. Mona attend our problems efficiently.
Nov 3, 2022
Wonderful care! Entire staff is friendly and helpful always!!
Oct 26, 2022
Fantastic service! Everyone at this office always greets me with a smile and puts me at ease. I trust this office with mine and my entire family's health needs. I'm not a fan of getting a shot but Lisa made it a positive experience. Thank you as always, Stonebrook Family Medicine!
Oct 19, 2022
Always have felt confident that I've received the best medical attention and care upon visiting a medical facility.
Oct 14, 2022
Great staff & very nice doctor
Sep 17, 2022
I feel totally at home at Stonebrook family ! There is little to no wait time in the waiting room, and all the staff know me and are very comforting. They take their time to listen and discuss and know you personally. I recommend to anybody who asks for a local doctor.
Sep 16, 2022
Phenomenal service.......................................................................
Sep 11, 2022
Have been using Stonehrook Family Medicine for upwards of approximately 15-20 years. Staff are very professional, friendly, easy to work with and provide a caring environment.
Sep 1, 2022
Dr Chacko is a caring and knowledgeable doctor. She has been my PCP for about 20 years. I highly recommend her to anyone needing a wonderful family doctor. She and her staff are the best !
Aug 29, 2022
Staff and physician are excellent.
Aug 29, 2022
Great first visit experience. Friendly staff.
Aug 29, 2022
Great office! I have not waited more than 5 minutes to been called back to the rooms. The doctor and staff listen to your concerns and are caring individuals.
Aug 22, 2022
Dr. Chacko and her staff are always so helpful and friendly.
Aug 22, 2022
have always gotten quick care for 21yrs
Aug 14, 2022
Great Staff!! Very personable and kind. Great Customer Service!!
Jul 29, 2022
Always responsive when issues arise. Always professionals and friendly.
Jul 28, 2022
No waiting time and staff were friendly.
Jul 19, 2022
They are always available to help, the entire staff is incredibly kind and professional.
Jul 16, 2022
Friendly staff and doctors. Very neat and. Clean environment. Listens to your problem patiently and help you answer all your questions
Jul 10, 2022
Everyone is always very friendly and helpful
Jul 3, 2022
I love the services and all the staff are very friendly.
Jul 3, 2022
Thank you for being able to see me the same day (as an existing patient). The medicine helped greatly.
Jun 30, 2022
Love everyone here! Always make me feel welcome and ready to help with my concerns. :)
Jun 22, 2022
Great staff. Friendly, thorough, efficient.
Jun 20, 2022
Everyone was so kind and friendly. Made going to the doctor more enjoyable.
Jun 19, 2022
Fantastic treatment, solved my issue and I’m happy
Jun 17, 2022
I really appreciate how organized the staff works to ensure my appointment needs are met. Dr. Chacko makes me feel comfortable and at ease during my visits. She is personable and wise, I trust her advice. I never feel rushed. The whole staff is welcoming.
Jun 13, 2022
Stonebrook Family Medicine makes it easy to get a fast, safe telemed appointment when you're sick.
Jun 13, 2022
Always amazing and have loved getting to be around them every time I have to go see the doctor
Jun 12, 2022
The staff is always friendly and caring. I love coming to Stonebrook because I know my health is important to them. I would recommend this doctor's office to everyone.
Jun 4, 2022
This practice is excellent! They provided me an excellent medical care.
Jun 2, 2022
Very friendly staff, nurse and doctor. It was my 1st visit and I definitively will go again.
May 27, 2022
Excellent Customer service!
May 13, 2022
It was my 4th visit to this office and also the worst one. Staff was friendly but Doctor Mona Chaco wasn't. She asked me so many questions that wasn't related to my health. She asked me why I don't have Insurance, who give me disability and why, why I see Urologist and many more. She knows I am Chronic Kidney disease patients and the doctor I see us a Kidney specialist. She acted totally inappropriate and I won't ever going back to this place and also I won't recommend to anyone. She didn't listen for my reason to be there in first place. It just was like I did something wrong and my ant was mad on me. So buy to this "Doctor" but I still hope she will release how and where she did wrong and learn from her mistakes.
May 12, 2022
My husband and I appreciate Dr. Chacko's wisdom, listening ear, and warm energy. We never feel rushed or taken advantage of. We soon will be switching our child's pediatrician to instead have our daughter come to see Dr. Chacko. 🙂
May 12, 2022
Front desk and nurses are very nice and pleasant.
May 9, 2022
Great people!! Always very helpful with scheduling and with any question.
May 2, 2022
The people are very nice and understanding. They are ready at the appointed time and I have not had to wait. The greatest thing has been they are able to draw blood without poking me to death several times. This is the best thing they can do for me and I appreciate them for it.
Apr 15, 2022
Stonebrook Family Medicine has been my family physician for over 20 years and has taken great care of all of my family.
Apr 6, 2022
The doctor is very knowledgeable, listens to you, and provides the best care available. My whole family goes here and is the best PCP in Frisco. I highly recommend this practice.
Apr 3, 2022
love how quick and fast each appt is for me
Mar 24, 2022
Friendly, professional, staff & Doctor
Mar 18, 2022
Great visit, all questions answered. Amanda is always awesome!
Mar 14, 2022
Looking for another doctor
Mar 7, 2022
Great staff, very professional. Quick appointment. I will definitely refer customers
Mar 4, 2022
Phenomenal...............
Feb 24, 2022
Family health care at its finest ! Been coming here for over 20 yrs … always been treated with respect and care.
Feb 22, 2022
My visit was a very good experience, everyone was very professional and courteous. The doctor took her time with me and answered all of my questions.
Feb 18, 2022
Dr. Chacko is the only doctor I’ve had that I actually get excited to see. She definitely makes sure that my overall health is good
Feb 18, 2022
My doctor and her clinic are always prompt, friendly, accommodating and always ask questions and listen. All in all, I don’t believe I could ask for more 😃
Feb 16, 2022
Dr. Mona Chako and her team are excellent . They have fantastic bedside manners. Cater to our urgent needs and always manage to see us even during their busy times! Dr.Chako is thorough with her examination and her treatment plans have always worked effectively . Very lucky to have her as our GP.
Feb 16, 2022
Always a pleasure to come to your office with everyone as they are always friendly and very professional
Feb 10, 2022
Expedient and professional service.
Feb 5, 2022
Dr Chacko is my husbands and my doctor for 20 yrs or so …. She is kind and patient. Great with preventative and medical care. We trust her knowledge and advice.
Jan 20, 2022
Grateful for all of the precious women that keep this clinic alive. They are so wonderful. It is such a pleasant event to visit them for my treatments. It is just a lovely experience each time. All of my annoying medical issues including COVID never deter them from addressing the needs for connecting for better outcomes. It is one of the nicer moments in my life to come here.
Jan 18, 2022
Everyone was very professional and courteous, as well as, knowledgeable in their profession. The doctor took her time with me and answered all of my questions. She showed concern for my problem and medical issues.
Jan 15, 2022
Love this Doctor and staff. Very friendly and welcoming.
Dec 26, 2021
I always loved being there...
Dec 24, 2021
Great staff, great atmosphere, and clean environment I’ll be back in three months for a follow up appointment.
Oct 29, 2021
Personable service & sincere interest in your well being & health.
Oct 29, 2021
When you go see Dr. Chacko you are treated special every time. Everyone working there is so kind.
Oct 28, 2021
I was in pain when i walked in before i could see the Dr I was told to go to the hospital It was a terrible experience. even to get a not for PT she refused
Oct 20, 2021
I was not happy with the doctor's refusal to check my blood for antibodies. The doctor stated she had her opinion on the subject and she was no longer doing testing for antibodies. Last I checked, I was the customer. My blood was already drawn and I had mentioned my desire for antibody testing from my first contact with office staff. Now I need to go to a separate facility, taking more blood and more time. What an inconvenience!!!!
Oct 18, 2021
Great place, very clean. The nurse who took care of me was very nice and Dr. Chacko is great to talk to.
Oct 10, 2021
Great doctor and fantastic staff. I have been a patient for 17 years.
Oct 6, 2021
Excellent! Service and kindness
Sep 23, 2021
Amanda has excellent beside manner, very caring and attentive
Sep 9, 2021
I was very very disappointed with the rude response and behavior of the front office staff especially the lady who sits in the room adjoining the front office she vehemently refused to give me an appointment for collection of my annual physical blood work and a subsequent appointment with the Dr. once my blood report arrived so I could discuss any concerns I had with the Dr. personally rather then through a nurse calling up and reading the report to me which I can very well do myself The strange unusual excuse given was the Insurance company does not permit that WHEREAS all my friends go through the same procedure that I had requested above with their PCP’s
Sep 5, 2021
No sure what "online presence" means but for as service provided by Stonebrook Family Medicine is very professional, courteous, friendly, and caring. Have relied on Dr Chacko and staff for upwards of 20 years and have always felt I was in very competent hands.
Sep 3, 2021
Good staff Took time to answer questions and explain in detail.
Sep 1, 2021
Amanda was awesome. I had a list of concerns over past year and we reviewed each item in depth without a feeling of being rushed. I feel very comfortable with their knowledge and recommendations.
Aug 22, 2021
Dr. Chacko is always has time to listen and always answers all my questions.
Aug 12, 2021
They are not Doctors, they say they no longer service or see sick people!
Aug 12, 2021
Y’all were amazing !!! So personable and very understanding. Loved the provider and the staff.
Aug 5, 2021
All employees are kind ,friendly, and seem to have the best interest of the patient at heart.
Jul 30, 2021
Front desk staff and nurses are extremely friendly, but I have not had a great experience with the FNP. I will be switching doctors.
Jul 28, 2021
Me dio mucha confianza la doctora es muy amable y escucha con atencion lo que uno dice ,las personas amables ,espero que sea mi doctora 🤩
Jul 24, 2021
very professional and kind.
Jul 9, 2021
Very friendly staff and the doctor is excellent
Jun 30, 2021
Very professional and kind
Jun 28, 2021
Dr. Chacko always has time for you.
Jun 26, 2021
Dr. Chacko and the staff are very friendly. Dr. Chacko was very thorough, did not rush, and answered all my questions. I'm very satisfied with my visit.
Jun 23, 2021
I have been going to this practice for years, as it is close to where I work. Recently (the last two years perhaps) I find that my refills are not authorized when I run out of them. This often means missing out on my medication for a week as I discover the refill has been denied, which usually means calling the pharmacy. Then I find out the pharmacy request was denied as well, and I am expected to call the office and schedule an appointment. I have even been told that I should just "know" that I am expected to come in "if it has been a while". Then I have to schedule an appointment, drive 45 min both ways, pay a co-pay, and be sent on my way to then wait for another day or two before the refill auth is sent to the pharm. I should not have my medication (for depression and anxiety... thanks!) withheld in order to force me to make an appointment, take a huge chunk of my day, only to then be 'allowed' to continue on the treatment my brain needs. This most recent time, after a week of the pharmacy requests being ignored, and a week of my own calls and messages being ignored, I transferred to a more local practice. The last I had heard, both my request and theirs for records had also been unfulfilled.
Jun 21, 2021
Easy visit in and out everyone was helpful.
Jun 12, 2021
Fast, friendly and efficient.
Jun 8, 2021
Fast friendly service. I go nowhere else for medical treatment. Dr. Chaco is the best
Jun 3, 2021
Dr. Chacko takes the time to listen and does not make you feel rushed. During my appointment, she asked 3x if I had anything else of concern - in a world that's so rushed and impersonal, no other doctors that I've been to have taken that much time and concern to care for my health needs. Thank you very much Dr Chacko.
May 30, 2021
The doctors, nurses and office team are always helpful!
May 27, 2021
Happy with the over all visit. Got called in on time and all the members of the facility were professional and very helpful. Happy with the physical appointment and got my blood work results promptly
May 20, 2021
I'm a new patient. The office manager made my appointment. She was super helpful answering my questions and didn't make me fill rushed. At my appointment, all the staff were nice. They made me feel welcome. Dr. Chacko answered all my questions. She was very personable.
May 19, 2021
Got recommended by my colleague few years back about Dr. Mona Chacko and since then I have been recommending her and the team to others. Amazing service and always available for any concerns or advices.
May 9, 2021
Very friendly and efficient
May 7, 2021
Dr. Chacko is very attentive and tries her best to help in any way possible.
May 5, 2021
Very friendly Great staff am comfortable at their office
May 4, 2021
Dr. Mona is very professional and makes you feel good. Her care fot the patient and knowledge are recognizable.
Apr 25, 2021
I've been to Stonebrook Family Medicine for years , I've never had a problem with this clinic. DR Chacko the nurses and all the staff are very friendly, its not just your a patient , they want to help their patient to be in good health and more better.
Apr 24, 2021
Dr. Checkout is so very patient and has a listening ear and attentive to your needs. Thank you
Apr 24, 2021
Dr. Chacko isn't particularly friendly. She's not unfriendly, but she's not friendly. I went in for a prescription refill on a Friday and they didn't send the prescription in until I called and reminded them to on Monday.
Apr 22, 2021
Very attentive and informative.
Apr 18, 2021
Excellent staff & Dr.; prompt, professional and office staff strives to solve any paperwork/insurance bumps in the road. Highly recommend!
Apr 14, 2021
Dr Chacko is always so friendly and personable and listens to you.
Apr 7, 2021
Amanda is the best. Always has plenty of time to answer any questions no matter how insignificant I think they are.
Apr 4, 2021
Great practice with caring staff.
Mar 28, 2021
Dr. Mona Is very nice she listens to what you have to say . The front staff and nurse are nice as well. I like that she takes time with you and not rushing you off. It’s good to have a Doctor who listens.
Mar 27, 2021
Very friend staff! Everyone is very caring making sure I was comfortable
Mar 27, 2021
Staff are very friendly and patient. They Explain what to expect next and Dr. Chacko takes her time explaining treatment that may need.
Mar 12, 2021
The ladies at the front desk were very nice and helped me through all of my concerns. The doctor was very friendly and encouraging. I really enjoyed my visit.
Mar 12, 2021
Great staff, very friendly & pleasant
Mar 8, 2021
Very friendly and courteous staff. Would definitely recommend them
Mar 6, 2021
Have been a Stonebrook Family Medicine patient forover 25 years and have always felt I've gotten the best of care. From checking to check out all are everyone treats you professionally, courteously, and spending time to make sure you understand the info that is being presented.
Mar 5, 2021
Upon scheduling the appointment, I inquired about whether the facility had equipment to perform the X-ray on site. I was told yes and this was not true. This is the only complaint I have. Other than that, my experience was pleasant.
Feb 3, 2021
Very professional and caring operation.
Feb 1, 2021
Staff was very professional and were very courteous.
Jan 25, 2021
Dr. Chaco and all who work in the office are very helpful and patient and work hard to help.
Jan 11, 2021
I have been seeing Dr. Chacko as my PCP for many years now. She is an amazing doctor and a very kind person. Her office is run very efficiently. I highly recommend Dr. Chacko and her staff!
Jan 11, 2021
Always good service and friendly.
Dec 30, 2020
Was thorough with nurses prior to office visit with doctor. Doctor answered all questions.
Dec 20, 2020
I truly love my experience at Stonebrook family medicine. Amanda is always comforting, warm, knowledgeable, and takes her time to understand any issue I have. I never wait for a very long and I am always put at ease.
Dec 16, 2020
I didn’t feel comfortable talking to the doctor I felt she was more concerned judging me than taking care of my needs.I felt so uncomfortable talking to her I did not discuss everything I planned on discussing with her I just wanted my visit to be over The front office staff was great they made me feel comfortable
Dec 14, 2020
Very friendly office and staff.
Dec 10, 2020
Exemplary Service!! My Doctor was very knowledgeable and informative. I felt like I was in great hands. The staff was absolutely amazing!!
Nov 27, 2020
The staff at Stonebrook Family Medicine has always been professional and have always address any concerns I have. Amanda is awesome.
Nov 26, 2020
The doctor did not send the prescription, and it has been almost a week since the visit, and I have not received results from the visit. I was looking for a new PCP. I am sure this is not the doctor I was looking to find.
Nov 17, 2020
Always a great experience. Dr. Chakko is professional and her staff is wonderful.
Nov 8, 2020
Dr Mona and Dr Amanda Wyatt are great. Helping with the proper treatment for my health issues. Very friendly staff and professional.
Oct 25, 2020
Front office staff were nice and courteous. Medical assistant was extremely friendly and calming. Dr. Chaco was pleasant, caring and honest.
Oct 21, 2020
Dr Chacko is amazing. She is answered all my concerns and she is right to point .
Oct 18, 2020
Love going there,wish it were closer to where I live but it’s a nice drive well done. Thanks
Oct 13, 2020
Dr. Chacko is very good about listening to my concerns and I appreciate that tremendously. She also helped cure a rash that I have been fighting with for years. No one else had solved it for me. I feel comfortable with her and her staff is great. They are very friendly and helpful. Thank you Dr. Chacko for being my doctor.
Oct 12, 2020
Fast service. Doctor is approachable. Staff are friendly.
Oct 12, 2020
Everyone is so nice. I have been using Dr check and Amanda for more than 10 years. They are like family! They are always prompt!
Sep 11, 2020
Great customer service. In and out within 30 min.
Sep 10, 2020
Have been using Dr Chacko forover ten (10) years at least. She and the Stonebrook Family Medicine are very friendly, professional, extremely to work with, and competent. Dr Chacko takes time to listen to your problem but also learns more about you in general.
Sep 7, 2020
Friendly service and staff takes time to listen to concerns and questions. Do not feel I was being rush out.
Sep 1, 2020
Dr Chacko has been our PCP for over 20 years. She and her staff provide excellent & Knowledgeable care
Aug 7, 2020
Dr. Chacho is always someone you can talk to, you never feel she is in a rush to leave the room you’re been seen in.
Jul 29, 2020
The doctors and the staffs are very professional and the service was awesome.
Jul 16, 2020
The staff if great! Place is nice and clean and Dr. Chacko communicates with her patience verbally as well and technically.
Jul 8, 2020
This was my first visit with Dr. Chacko & I felt comfortable with the practice from my first phone call to set up my appointment. Stacey was kind, efficient & very pleasant to speak with by phone. The medical assistant Lisa was sweet & reassuring. Dr. Chacko was thorough & helped me to relax as the appointment progressed. She seems to be very health oriented, as opposed to passing out prescriptions to get me out of the office as quickly as possible. My best friend had recommended Dr. Chacko to me & she was right: the practice is friendly, health oriented & efficient. I had left a MD I had been with for over 15 years & Dr. Chacko & staff had big shoes to fill. They excelled at everything I had hoped for & if they'll have me, I'll be a loyal patient for many years to come.
Jun 29, 2020
I was in and out for an annual physical in less than 15mins total. The NP Amanda was caring and asked repeatedly if I had any concerns and allowed me to babble on :)
Jun 29, 2020
The wait time is not long at all. The staff and nurses are kind and the doctor is thorough and takes her time to listen, understand and address all your concerns. Some doctor’s offices will only let you talk about n number things, but Dr. Chacko will address any and all concerns you have.
Jun 22, 2020
This office is really nice and concerned about what you there for. Very professional.
Jun 10, 2020
Very personal, great professional team
Jun 5, 2020
Easy to schedule appointments. Prompt and professional service by Dr. Chacko.
Jun 4, 2020
Very efficient & everyone was following covid-19 guidelines.
May 28, 2020
Everyone was very nice to
May 24, 2020
Great experience. Everyone at your office was wonderful!
May 14, 2020
I like the kindness of the Doctor and staff!
May 13, 2020
I've been a patient since Dr. Chacko started her practice at Stonebrook Family Medicine and have always relied on her. It was great to see her at the telemedicine appointment. It was a successful meeting and I am recovering from my bout with stomach and intestinal problems. I received the same care and good results that I would have had with a personal visit to the office.
May 7, 2020
I have been a patient since Dr. Chacko started her practice in Frisco. The care and concern from both Dr. Chacko and her staff are consistently of the highest quality! I recommend Stonebrook Family Medicine to anyone who is looking for the highest quality of medical care!
May 1, 2020
Always pleasant atmosphere front desk and back office.
Apr 20, 2020
I needed to see Dr. Chacko to treat a medical condition. I was pleasantly surprised on how fast I was able to see Dr. Chacko and how professional her services were. It gives me a good feeling knowing that my Doctor is readily available in times of need.
Apr 18, 2020
Dr. Chacko is wonderful and so is the ENTIRE staff. I'm so happy that I found them.
Apr 15, 2020
I like the fact that is nice short waiting to be call into the room. Also the doctor comes to see me shortly, that’s what I like the most.
Apr 13, 2020
Always curious and friendly
Apr 8, 2020
I love Stonebrook Family Medicine everyone from the receptionist, Nurses, and Dr.’s are amazing they are helpful.
Mar 27, 2020
Tele med/video chat excellent
Mar 26, 2020
Have been using Stonebrook Family Medicine for approximately 15 years or more as my "family" medical source and have always felt the medical support was the best I could receive. The staff is friendly, professional, and easy to work with if one needs to be worked in outside of regular six month regular checkup. Dr Mona Chacko takes time to understand what is going on with your general activities as well as tending to the reason for the visit. Have had to have a referral for one problem and felt very comfortable with the recommended service. Highly recommend Stonebrook Family Medicine.
Mar 14, 2020
We highly recommend Stonebrook Family Medical. The staff is friendly, professional and thorough.
Mar 12, 2020
One of my student’s s parents recommend Stonebrook Family Medicine to me and I now know why, everyone was so pleasant, the atmosphere was positive energy, and my doctor was vet attentive!
Mar 7, 2020
Dr. Mona Chacko was attentive and answered my questions. What was important to me is that she showed concern. My testing was done quickly to my surprise. Never had that done so quickly which I found super satisfying. The nurse was very kind and the receptionist staff were also very nice. Overall, I am very pleased to have chosen Dr. Mona Chacko.
Mar 5, 2020
All the staff at Stonebrook Family Medicine is friendly and helpful. Dr. Chacko always takes time with her patients.
Feb 9, 2020
Amanda impressed me on the first visit when I was looking for a new provider. I have been returning for 5 years. Much Thanks
Feb 8, 2020
Very kind ppl there Always helpful
Jan 23, 2020
I have been a patient at Stonebrook family Medicine since the 1980"s ( wow .. can't believe it's been 30 yrs!) -- even before Dr. Chacko took over the practice. My husband and myself feel she is an excellent PCP and continue to see her for all of our medical issues. Her staff is friendly, helpful and makes you feel comfortable. If anyone is needing a Primary Care doctor .. I highly recommend Dr. Chacko.
Jan 20, 2020
Dr. Mona Chacko was very accommodating for seeing me on a short notice and giving me the care and guidance I needed. Lisa was very helpful too. I am Very thankful to have a doctor who cares.
Jan 15, 2020
Very friendly and always prompt.
Jan 10, 2020
Doctors usually make me uncomfortable and nervous. Since going to Stonebrook, that has completely changed. The nurse practitioner is the kindest, most patient person I’ve ever met and I truly cannot day enough kind things about her or the other staff I’ve interacted with!!!
Jan 9, 2020
Friendly front line staff. Recommendation: Schedule doctor visit after bloodwork. I hate not meeting with my doctor to discuss my lab results. I would rather go in quickly for blood withdrawl and then schedule a doctor's visit to discuss blood work and my condition. I hate talking to a nurse over the phone to discuss bloodwork and condition, very inpersonal and I don't feel like I have the opportunity to ask questions that I need regarding lab results, plus nurses are hard to get a hold of. Thank you!
Jan 8, 2020
Sweet staff and great doctor!
Dec 19, 2019
This is my first time in Stonebrook Family Medicine. All staff very professional, amazing service.
Dec 18, 2019
Great service get u in and out
Dec 17, 2019
The Doctor and Staff is great. They listen on what you have to say about your health. Love them!!!!!
Dec 13, 2019
I can’t love this office more. I feel so heard, and supported. There is never a long wait. I’ve been going for years and don’t plan to leave!
Dec 11, 2019
Doctor literally spent 2 minutes in my room, and just wrote a script for antibiotics without testing or even evaluating.
Nov 20, 2019
Great staff. Super friendly in kind. Thank you
Nov 16, 2019
Dr.Mona Chacko and Amanda are the best. There’s never along wait upon arrival. I would definitely recommend for any medical needs etc. 👍
Oct 21, 2019
Always a short wait to see the doctor.
Oct 14, 2019
Love, love Amanda!!! Always greet me with a smile!
Oct 13, 2019
Dr. Chacko has a pleasant demeanor and her staff is very helpful and skilled.
Oct 3, 2019
I had a very professional experience right from the time I checked in to my exit the staff was extremely courteous and friendly
Sep 15, 2019
Very helpful front staff were excellent
Sep 6, 2019
Everyone is so nice to me at the doctor office
Aug 29, 2019
This was my first time at Dr. Chacko's office. It was a wonderful experience. Everyone was courteous and helpful. My questions were answered and I felt cared for in a very friendly and professional manner.
Aug 25, 2019
Thank you for taking good care of me and for everything you do.
Jul 21, 2019
Stonebrook Medical has provided my family excellent medical care for almost 20 years! I am truly grateful for their expertise and attention to details.
Jul 19, 2019
Fast in and out...very little wait and doctor got right to diagnosis and treatment. Can't be much easier or faster! Great service!
Jul 2, 2019
Great Doctor and staff alike. The doctor explains everything in detail and spends appropriate time with patients for diagnosis. I highly recommend this practice.
Jun 28, 2019
I’m a long-time patient, very comfortable and happy with Dr. Chacko and the staff.
Jun 26, 2019
Amanda is amazing! She’s the best PCP I’ve ever had, and I feel like she truly cares about me.
Jun 22, 2019
They know what they are doing both the doctors and the nurses.
Jun 19, 2019
Although it's an older office, I was treated very well. My questions were answered with kindness and knowledge. I was able to get referrals for the things that were out of their reach. I am appreciative of Dr.Chacko and MA. Thank You!
Jun 12, 2019
Not used it yet but most probably most effective one because your phones only work when you need the patient yourselves.my experience with trying to return or get to speak to you is to say the least not one of the best considering you are dealing with peoples lives.why then have a phone that I can reach a member of your staff
Jun 8, 2019
The dr was very nice, but the front desk ladies and nurse practitioner that saw me weren’t friendly. It wasn’t a welcoming atmosphere.
Jun 6, 2019
Amanda is so sweet! She sat down to talk to me, just made me feel very cared for. And the nurse who took my vitals and blood was very pleasant as well. I didn’t feel rushed whatsoever. The front desk staff was very nice as well, greeted me with a smile right away. Thank you all.
Jun 5, 2019
The best patient care you will get from a doctor and the staff. Always spend time with patients is a kind a caring manner. Concerned for the patient's overall well being.
May 30, 2019
I get great service here everyone is very friendly
May 20, 2019
Amanda the NP is the Bombdotcom
May 11, 2019
great staff great Doctor little wait time
Apr 30, 2019
It was really good first time experience!
Apr 20, 2019
Never a long wait, usually just a 5 minutes.
Apr 11, 2019
Office is always helpful and cheery!
Apr 3, 2019
Love the stuff and Dr Chacko & Amanda Been a patient for 15+years does that say something about how we feel about these people. Thanks for taking care of me and my family.
Mar 27, 2019
Good service but waiting time is a lot
Mar 22, 2019
Dr. Mona Chacko is very patient and personable. She has always given our little daughter a lot of attention during my check ups which makes me feel comfortable bringing her with me. She doesn't push medicine on me like some doctors who just want your money. Very genuine and wise. Our visits are never rushed.
Mar 21, 2019
It's nice not having to wait long.
Mar 7, 2019
I see the doctor only a couple times a year for checkups, yet every time Dr. Chacko walks in she remembers me and what we had talked about previously! The front desk staff are helpful and friendly and I have had nothing but a wonderful experience.
Feb 25, 2019
I felt she took her time addressing my concerns and did not feel rushed or in a hurry.
Feb 23, 2019
OFFICE STAFF WAS VERY FRIENDLY AND WAITING TIME WAS MINIMAL. EXCELLENT SERVICE.
Feb 20, 2019
Capable and friendly staff. Sociable and caring Doctor. They respect your time and actually listen. I don't feel rushed like I'm just a number.
Feb 15, 2019
You owe it to yourself to come visit!This Dr and her staff are sincerely interested in you and your health . They take time to listen, they explain why things are the way they are .
Feb 13, 2019
Dr. Chacko and staff are very sweet and caring. The Dr. Was willing to see my son same day and his issues were resolved quickly. Dr. Chacko answered all of our questions and explained everything in detail. We are very happy with her practice.
Feb 10, 2019
All the women at this doctors office are wonderful. I have a zero wait time on most occasions and I am treated very kindly by the staff. I have recommended others to this office multiple times.
Feb 8, 2019
Very attentive. Appointments were on time
Jan 17, 2019
Timely manner was great! In and out as I expected! Awesome staffs and doctor
Jan 17, 2019
Bad service. Not returning.
Jan 9, 2019
Very pleasant and helpful finding out that they tale my ins. And was good about calling me back in a timely manner.
Jan 4, 2019
I love that it is always easy to get an appointment at the last minute. Once I arrive, it is always less than 5 minutes before I am seen. Thank you for valuing my time.
Jan 2, 2019
Great Dr. with and absolutely wonderful staff members.
Dec 26, 2018
five star friendly inverment
Dec 23, 2018
Dr. Chacho and her entire staff are so caring.
Dec 19, 2018
Very little waiting time, in and out.
Dec 10, 2018
Excellent 1st. Time doctor visit . Wait time was minimal. Employees were friendly, courteous and attentive in addressing any concerns. And that speaks for itself. Thank you
Dec 10, 2018
Everyone was so nice and friendly!
Nov 21, 2018
Excellent staff and a very competent, caring doctor! A rare combination.
Nov 17, 2018
Dr. Chaco is one of the nicest people I have ever met. She not only helped me with my asthma but other issues I had as well.
Nov 14, 2018
Loved the fact that Dr. Chaco took the time to talk to me and answer all my questions.
Nov 10, 2018
As always, outstanding care with the best family care provider west of the Mississippi.
Nov 10, 2018
I called on Friday morning at 9 AM and they were able to work me in at 1:45 after lunch.
Oct 31, 2018
Amanda is always so kind and caring and she listens to her patients. I would highly recommended her!!!
Oct 30, 2018
The care is excellent. Dr. Chacko and her staff take time to listen to you. You are definitely treated like you are family when you use this doctor and her staff.
Oct 29, 2018
Dr Chacko is a very kind and personable doctor. I truly believe she cares about my health and well being and that is important to me. All of the nurses that she employs are excellent at what they do and very helpful and knowledgeable. My overall experience has been very positive and I feel like I a being well taken care of...
Oct 11, 2018
Love all of the options for getting results and viewing info.
Oct 10, 2018
The office staff is very friendly. I was called in to see the doctor in a short time after my arrival. Dr. Chacko is always nice and ready to listen to any comments or concerns.
Oct 1, 2018
Pleasant service and in a timely manner!
Sep 27, 2018
Never have issues getting last minute appointments or prescription refills, it's a pleasure and always a relief being under the care of Amanda and Dr. Chacko. Great team of providers and staff working at Stonebrook Family Medicine. Thank you for all you do!
Sep 24, 2018
It was a physical, not much to write home about.
Sep 19, 2018
Front desk staff were very warm and friendly!
Sep 11, 2018
Love the NP Amanda!! Always friendly and professional. Really appreciate her care
Sep 10, 2018
It was my first time going to Stonebrook Family medicine and I am so glad I chose to do so ! The nurses in the front are very sweet, and the nurses who took care of me are great also! They listened to my symptoms and took very good care of me ! Will definitely be referring family members and friends here!
Sep 7, 2018
I wish I knew the name to the nurse that I always see but she is amazing and so helpful!!!! Love your entire office staff!!
Aug 29, 2018
Excellent service and everyone are very friendly
Aug 23, 2018
Always prompt, professional and frienfly
Aug 16, 2018
Dr Chacko takes time with me individually, talks to me, listens to me and empathizes, Lisa is phenomenal , returns phone calls, solves prescription issues . Entire staff organized , friendly and genuinely concerned. I wholeheartedly recommend this practice!! Sue Allen In Frisco since the population was 8700 people
Aug 15, 2018
Dr.Chacko and her team provide me with excellent health care. They care for me as a person and also give me great support.
Aug 10, 2018
I am consistently very pleased with my provider Amanda Wyatt. I trust in her care and fully trust her medical advice.
Aug 5, 2018
Dr. Chacko really cares about people. She is very concerned about my health. Lately, I have been cavalier about what I eat...she has told me before, but it really hit home this time! Dr. Chacko treats the whole person. Not only is she good with physical ailments, she is concerned about people's emotional well-being, too. I feel very thankful that a friend referred me to Dr. Chacko. Her staff of nurses and office workers are terrific, too...very cheerful!
Aug 4, 2018
The past few times I have come in the wait has been an hour + long. People have things to do instead of waiting around for over an hour to be seen. It’s ridiculous. Time to find a new Dr.
Aug 1, 2018
Good customer service with friendly office staff. I felt like Dr Chacko gave me her undivided attention during my appointment and addressed all my concerns.
Jul 28, 2018
I am very pleased with Dr Chako's patient hearing and diagnosis of the problem
Jul 25, 2018
this office is so close to our new home here in frisco and I thought we got lucky finding a new doctor because of the experiences we had at our old location but this office hasn’t made things better. The only nice person that talks to you is the nurse that pulls you to the back to get your weight and pulse. When I go in the front staff never says hello and I have to go up to them and they don’t greet. I sign in and sit down. Also last visit I was really upset I spend the last $30 I had as I stay at home with my son and I had a really bad cough but no fever and Dr.Chacko said I didn’t need any medicine. Didn’t test me once for strep or flu or bronchitis. It bothered me that she only checked for 1 second the inside of my throat and said I was fine and my cough is actually still an issue but I’d rather suffer with it then go back and have her say nothing is wrong.
Jul 12, 2018
Found the office,to be neat & comfortable and the staff very friendly. As a new patient Dr Chacko did not rush my appt. took time to review previous tests and listen to my concerns. She also seemed quite knowledgeable about my disorder which makes me more comfortable knowing she will not recommend anything that would be counterproductive to my disorder treatment.
Jul 6, 2018
I love that this office and Dr. Chacko takes the time to sit down and talk to me bout my health. I never feel rushed and I leave the appointment knowing that they heard everything, understand what’s happening and treat me professionally and accurately.
Jul 2, 2018
What a great atmosphere and they are genuinely concerned about you and for me that makes all the difference in the world
Jun 21, 2018
This is the most efficient physicians office of any I have ever been to. The doctor and nurse practitioner are both knowledgeable and compassionate! Love all of the staff. I have been a patient with them for 6 years
Jun 9, 2018
Love the staff and Doctor. Everyone welcomes you there.
Jun 6, 2018
Came in as new patient Friday before Memorial Day and was in and out at pretty decent time and staff was friendly
May 30, 2018
I have never met a single person in this office who wasn't friendly, polite and a pleasure to deal with. In addition, Dr. Chacko always takes her time during my appointment and shows a genuine interest in my health.
May 24, 2018
My overall experience was great. The wait was short. The Doctor took time to understand my concerns
May 17, 2018
Felt very comfortable being there for my appointment an not scared
May 17, 2018
Dr. Chacko and Amanda are amazing! They listen and take the time needed. The front office staff are so nice and helpful. I have been going here for more than 10 years and will never change doctors.
May 11, 2018
Everyone is very friendly and helpful. I feel heard and understood which is critical in times of diagnosing health issues.
Mar 16, 2018
Always friendly and helpful staff that goes above to make sure all questions are answered and visit is great. Doctor actually cares spending extra time in the room with you trying to get on personal level instead of the usual "NEXT"
Mar 1, 2018
Always professional service
Feb 27, 2018
Always professional service
Feb 27, 2018
I'm in and out, never have to wait long.
Feb 27, 2018
Let's face it, being sick can be challenging. Amanda Wyatt, FNP, is my all time favorite Practitioner. She is on the ball with modern medicine, and is well versed in alternative holistic options as well. My entire family has been pleased with her personable yet professional approach when dealing with tuff issues. Go see her!
Feb 26, 2018
I waited nearly 45 minutes to get a shot.
Jan 9, 2018
Very helpful in discussing my symptoms and addressing them. Feel much better. NP spent a good deal of time and I did not feel like she was rushed or in a hurry (like I have felt at other places).
Jan 8, 2018
Honestly I just wouldn't recommend this to anyone
Jan 7, 2018
Everyone was very friendly and the environment was calmly soothing.
Dec 18, 2017
I have used Dr. Mona Chacko as my primary care physician for the last 15 years, and have confidence in her ability to diagnose and treat my illnesses. I can usually get in within 48 hours, and sooner if I'm really sick. The nurses are very friendly and efficient, and Dr. Chacko always takes time to ask how my whole life is going, not just my illness.
Dec 14, 2017
Always the most considerate staff. It is rare to feel like you are visiting family when you visit a doctor's office. Here I always feel like family.
Dec 11, 2017
Office staff was nice and nurse was very pleasant. Had a little bit of a wait time but otherwise good visit.
Dec 7, 2017
I am beyond pleased with Amber Wyatt. Her professionalism, and knowledge when addressing my concerns and care is above and beyond the call of duty. I will continue to see her as my medical provider.
Nov 15, 2017
I had a great experience- called to schedule a flu shot and was able to be seen right away by a nurse- the process was quick and efficient! Thanks!
Nov 10, 2017
Greatest staff ever what a great place to go
Nov 8, 2017
I LOVE your staff Dr. Chacko! Everyone is so nice right from the time you enter. Shout out to Amanda and Jamie!
Nov 2, 2017
Everyone was really nice and made me feel very welcome. One of the best experiences I've had going to the doctor. Looking forward for my next visit.
Oct 29, 2017
I give 5 out of 5 stars. Excellent! Dr. Chacko is very attentive to patients. The staff is also very concerned about patients!
Oct 27, 2017
Excellent service and very accommodating. Can make appointment at a moments notice.
Oct 23, 2017
always takes time to answer and help in everyway
Oct 14, 2017
Excellent bed side manner. Amanda Wyatt is awesome. She takes the time to listen and answer all questions. No hurry up I have another patient attitude. She makes you feel very comfortable through everything. She explains everything to your level of understanding. I Highly recommend her!!!!! Everyone else there was very friendly as well. Office and all common areas where clean. Five (5) star rating. Thanks. Keep up the good work, excellent care and great service.
Oct 11, 2017
Fantastic place. Been coming here for over a decade.
Oct 4, 2017
I've only been once, but everyone was great and Dr. Chacko was very attentive.
Sep 28, 2017
i have been going there for the past 15 years love 5 stars from me
Sep 25, 2017
very good people very smooth process and they explain it so nice.
Sep 20, 2017
Office staff are very friendly and accommodating and everything is very clean. They were quick to get me back, Dr. Chacko was on-time and took her time with me, and the nurse was back in a flash for a blood draw.
Sep 18, 2017
As a new patient, I was pleasantly surprised at how efficient the front office staff operated to ensure that I was seen at my scheduled appointment time (of course, arriving a little early helped achieve this as well). The clinical staff treated me as if I were family, and took the up most care to explain every detail of my treatment and future plan of care. Everyone in the office is SUPER friendly, knowledgeable and accommodating- I will definitely be making Dr. Chacko's office, my Family Medicine "Home"....
Sep 18, 2017
Great staff and the doctor were just awesome.
Sep 16, 2017
Everyone was professional and helpful.
Sep 16, 2017
Everyone in the office was very friendly. I will definitely tell everyone about this office.
Sep 14, 2017
I can't say enough about Mona Chacko and her staff. They are friendly, responsive, and most importantly, they know their business and care for their patients. I may not always like the news I hear, but have confidence that my best health is their foremost concern. I've been a patient for about 15 years, and intend on remaining so!
Sep 12, 2017
I felt welcome from the first moment I arrived. All of the staff was first class.
Sep 9, 2017
The staff is great and Dr. Chacko very helpful.
Sep 2, 2017
willing to meet the needs of everyone and can meet with patient at a moments notice. Very accommodating and thoughtful. Have been with this clinic over 15 years and would recommend to anyone.
Aug 28, 2017
Great atmosphere in the office. Service fantastic, was being helped within 5 minutes of appointment time.
Aug 26, 2017
Always friendly and helpful - all staff
Aug 21, 2017
Everyone makes you feel that they care about you. Very friendly environment. Doctor listen to you. I am happy that I found this place.
Aug 20, 2017
Great staff and experienced doctor.
Aug 18, 2017
The wait was incredibly long. I would appreciate if they stayed true to my appointment time, escpecially if I arrive early.
Aug 16, 2017
Amanada,PA for Stonevrook family Medicine, has been my personal physician assistant for over 5 years. She has workedxwith my desire to include herbs and natural remidies along with traditional medicine. My health has improved dramatically. I fully recommend Stonebrook!
Aug 16, 2017
I had been searching for a new doctor. I am not from the area so I was nervous about finding the right healthcare provider. From my very first visit, the staff is nothing but courteous, professional and welcoming. I met her Nurse Practitioner whose manner is professional, I did not feel rushed about my concerns and she was very detailed.
Aug 16, 2017
Front desk staff and lab assistant were very professional and equally kind and personable. Dr. Chacko is very knowledgeable and approachable which is of most importance to me.
Aug 14, 2017
This is the best, most compassionate doctor 's office I have ever had. There is always time given to each patient. The staff is not only friendly and compassionate, but also very competent. You will receive excellent care from Dr. Chacko and her entire staff.
Aug 10, 2017
As an established, low maintenance patient, I felt that the office could have taken better care of me when I was ill. I called the morning after I was seen by Dr. Chacko, to tell them my symptoms were worse-including a bad headache. My headache started the morning prior, but Dr. Chacko said to continue Mucinex (with acetaminophen), and I was taking ibuprofen as well. The office didn't get back with me for several hours and I wasn't any better so I called again. The receptionist said "well they typically call before they leave for the day after they've seen patients." I don't feel like that is very good patient care, so I told her...my symptoms started before my visit yesterday can I please talk to the nurse. She obliged, and the nurse gets on the phone, and says "Dr. Chacko said she can call you in naproxen." The same drug class as the ibuprofen I was taking that wasn't helping ? Also no need for a script, you can purchase over the counter. Then, she said , "well I'll talk to dr. Chacko again and call you back." She calls back, at this time it's 3pm...I'm sick, head hurts, and she gives me the same response- "take naproxen." I honestly couldn't believe how little they cared about me, my time, or my symptoms. After 2 years, I'll be finding another primary care provider.
Jul 29, 2017
Amanda is always through in her examinations, asking questions regarding your current health symptoms to ensure she treats her patient accurately. She explains what and why she is doing a procedure or prescribing a treatment, which makes me feel comfortable in knowing what to expect. I am very appreciative my family and I can go to Stonebrook Family Medicine and trust that our medical needs will be met with professionalism, compassionate and accurate care. Dr. Chacko, Amanda and the staff are of the highest caliber in professional and compassionate care. Respectfully Submitted,
Jul 24, 2017
Very nice and helpful people, we feel so comfortable.
Jul 21, 2017
I truly like the customer services/bedside manner I get from Jaime and Amanda! They make me feel like a actually person and not just a patient or a number.
Jul 14, 2017
Very punctual. Efficient staff. Keep me posted with all results. Very happy with the service.
Jul 14, 2017
love everyone there :)
Jul 13, 2017
Great health care professionals! The staff is extremely friendly and the diagnosis and treatment of what I went in for was accurate and prompt. Expertise at it's finest!
Jul 11, 2017
I really appreciated that when I explained the symptoms I was concerned about, that they worked me in THAT afternoon. I was prepared to wait for a couple of days or a week, but without me asking, the receptionist was concerned enough that she worked me in right away. The office staff was very nice and the lady who performed my EKG was very personable and mentioned that she had worked for the previous dr. that owned the practice and she stayed when dr. Chacko took over. As a previous medical receptionist and being privy to medical office environments (veterinary and human)- that speaks volumes when you can keep staff around that long. I thought Dr. Chacko was very thorough and I appreciated that she wasn't trying to cram 50 prescriptions down my throat. Again, being someone who has had experience working in doctor's offices- I know that there are some (NOT ALL) doctors who have no problem endorsing medication that isn't always necessary because their weekly office lunches and annual Christmas party are being paid for by a certain big pharma company.
Jul 10, 2017
Very friendly and knowledgeable staff
Jun 28, 2017
Great staff and Dr. Tye is excellent with the kids.
Jun 14, 2017
The front staff weren't very friendly, but the nurse and Doctor made up for this. They were both knowledgeable and personable. Along with very helpful and understanding. I had a lot to discuss and I never felt rushed. This is important to me. It was a short wait time, they took me right back and after a quick check of my history, the nurse left and the Dr came in immediately. I've never had that happen before. Usually I'm sitting in the room waiting longer then I did in the waiting room. I was anxious about my appt and they definitely helped!
Jun 12, 2017
Love Dr. Chaka and Amanda. They listen, they take their time and I never feel rushed.
Jun 8, 2017
always takes time to listen and to help.
Jun 8, 2017
Always a pleasant environment.
May 25, 2017
First time visit and hope to become a regular patient.
May 24, 2017
I've been coming to Stonebrook Family Medicine for over 15 years, and the practice has always been excellent. Even after moving away from Frisco, I continue to return here for both primary and urgent care needs. The office is comfortable and inviting with minimal wait time. All of the staff are very friendly, capable, and attentive to personal needs. I usually see the nurse practitioner, who is very thoughtful and always spends time answering all of my questions. I recommend this practice to anyone looking for attentive primary care in a relaxed environment.
Apr 28, 2017
My doctor prescribed me some cough medication with hydrocodone in it. My file says I'm allergic to hydrocodone. I've been throwing up for 3 days now.
Apr 15, 2017
Professional staff- Dr Chacko is wonderful!
Apr 15, 2017
always takes time to listen and help with problem
Apr 14, 2017
It was good the nurses and doctor were helpfully and knowable in her diagnose.
Apr 13, 2017
Great first time experience! Short waiting time in the office, and Dr. Chacko was great! She was diligent and took the time to make sure she addressed all of my concerns.
Apr 13, 2017
very pleasant atmosphere and staffing.
Apr 10, 2017
Appointment schedule very well maintained. Excellent care at the clinic. Thanks for your care.
Apr 10, 2017
I have been going to Dr. Chacko since I was a little girl. She is absolutely amazing and I wouldn't pick anyone else. She looks at you beyond a patient and wants to know you beyond why you're there for your visit. She's awesome!
Mar 29, 2017
Always had great service .
Mar 29, 2017
I am in town briefly for business and they were able to get me in right away. The staff at Stonebrook Family Medicine were friendly and professional. I didn't have to wait hardly at all to be taken back, or for the Dr. to see me. I also didn't feel rushed while talking to the Dr., which is the case at a lot of offices.
Mar 23, 2017
Have been a patient of Stonebrook Family Medicine for appx 15 years and have always felt that my health issues are always dealt with in the most professional manner yet the environment created by Dr Chacko and Staff is so friendly that any and all topics can be discussed with complete confidentiality. The patient portal is convenient for getting results and provides an easy way to compare results over time.
Mar 18, 2017
Great people giving great service.
Mar 9, 2017
I did not have to wait; I was seen on time.
Mar 8, 2017
Everything was awesome. Everyone was courteous and friendly. Not a long wait time and mines was due to insurance. No fault of theirs. Amanda is super. She listens well. Explains all your questions to your satisfaction and understanding. Great bed side manner.
Mar 2, 2017
Very flexible and willing to help patients.
Feb 15, 2017
My wife recommended Stonebrook Family Medicine and she was right - a professional and caring staff was what I experienced.
Feb 6, 2017
The Office Staff are very Friendly and Caring. Your always Welcome with an Open Heart ❤. I Recommend StoneBrook Family Medicine any time.
Feb 4, 2017
love everyone there!!!!!!!!!
Feb 3, 2017
Visited the clinic for 1st time and very satisfied the was all the process & procedures was so easy. Definitely i can recommend this to others and stick around with Dr. Mona Chacko.
Jan 23, 2017
Love Amanda. She really takes time with you and listens to your concerns. Very rare these days. Doesn't rush u out.
Jan 21, 2017
great personal atmosphere and caring
Jan 18, 2017
Great safe. Very friendly. Makes you feel comfortable.
Dec 29, 2016
5 stars they are very friendly and i have fun with them.
Dec 26, 2016
Y'all are the best! Been a patient for 17 years!!
Dec 21, 2016
The staff and doctor is a great place.
Dec 21, 2016
I was looking for a Family physician for a while and found Dr Mona Chacko. I went with her thinking that I had a flu and would have some blood work or scans and have to take some heavy dosage. I was scared as I was pregnant and did not have a flu shot yet. I had a huge sigh of relief when she told me it was only some allergies. I had also taken my flu shot (non preservative) immediately. She listened to my issues with utmost patience. Also liked the office environment and their staff a lot.
Dec 20, 2016
The staff is always friendly. Dr. Chacko always checks on the whole family.
Dec 17, 2016
I switched doctors so tjis was my first visit. Everyone was just wonderful. Amanda took so much time with me going over things. Did not feel rushed at all. Had amanda for my visit but Dr. C came in to introduce herself. I was very impressed. Glad i found a doctor office that i very at ease with everyone.
Dec 17, 2016
Mona Chacko and Amanda are the best. They care about you and listen. I never feel like I am being rushed through a predetermined appointment time. I wouldn't go anywhere else!
Dec 4, 2016
Dr. Chacko and the team here are always very nice, accommodating to request and last minute schedule changes (within reason). One great thing about Dr. Chacko is she isn't a prescription-writing machine; she assesses your condition and gives you frank advice on what to do. Too many doctors now try to rush their visit and write a whole host of prescriptions, Dr. Chacko takes her time and answers all questions you have before leaving. Am happy!
Dec 1, 2016
The staff is friendly and the doctors listen and are very kind.
Nov 24, 2016
Dr. Chacko's and each of her office staff are professional and very personable.
Nov 17, 2016
Professional Environ and Happy Reception. The Doctor takes time to explain conditions and reviews. Nurses are very Professional in handling patients and give encouragement.
Nov 16, 2016
Dr. Chacko is amazing, she is always 100% attentive and never rushes through an appointment. She is great at prompting patients for additional information that helps make appropriate clinical decisions. I appreciate that my plan of care consistently feels like a team effort.
Nov 14, 2016
We were going to Stonebrook for our family medical care even before Dr. Chacko became a physician there. Even though we have moved out of Frisco now, this is the practice we are comfortable with and continue to go to.
Nov 13, 2016
Love the staff there they have always taken great care of me. I have been going there about 15 years.
Nov 9, 2016
I did advise one of my friends to your office but you told her you weren't taking Medicare patients.
Nov 5, 2016
I was very satisfied with my visit. The staff was very friendly and helpful. I was able to finish my visit very quickly and get all my questions answered. Very important for someone busy who tries to schedule those types of visits during working days. Thanks again!
Oct 14, 2016
Dr. Chacko cares about her patients. She is willing to take the time to listen to their concerns and helps however she can. I have been using her as my doctor for years and have no complaints.
Oct 13, 2016
No smile. I am sorry to say but nobody in office greeted with a smile. I could not establish a good relationship with the provider. They had sent incorrect prescription to my pharmacy and upon questioning did not even have the current medication dose that I am currently taking. I am reluctant to trust such a facility where you cannot maintain correct patient records.
Sep 28, 2016
The Nurses were great and knowledgeable. They treated me with respect and made me comfortable. i had a lower Level of trust in provider's decisions than excellent because this was my first time with the provider. i will come back to update as my confidence increases.
Sep 23, 2016
The online access does make it convenient to obtain lab results but it would be great if there was a print option such a hard copy could be generated for filing. Have been using Stonebrook Family Medicine ever since it opened (many, many years ago) and have always felt completely comfortable with the the services. Dr Chacko and staff take the time to know you so you feel like part of a family not just a "number" passing thru.
Sep 23, 2016
Love Dr Chaco and her Staff. Dr Chaco gives it to straight and always honest love that about her.
Sep 21, 2016
Stonebrook was once again a great experience. I went for my physical and well woman exam. I like the efficiency of the process, covering everything from my vision test to my blood work! Amanda was great and I felt she listened to my concerns, and didn't just brush over them! Thanks!
Sep 21, 2016
Great staff! Made a new patient seem welcome!
Sep 21, 2016