Smiles Inc.

Smiles Inc.

Star Star Star Star Star 862 Reviews

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Reviews

StarStarStarStarStar Smiles is Great —    (Patient since 2013)

I love Smiles. I never have to wait. All of my questions are answered immediately. Any fears I have about dental work are diminished because everything is explained to me before it is done. Everyone is very friendly and professional at Smiles.


StarStarStarStarStar  —    (Patient since 2024)

I was pleased with the service that I received.


StarStarStarStarStar Absolutely love Dr. P. He is caring and direct ... —    (Patient since 2018)

Absolutely love Dr. P. He is caring and direct and always wants his patience to feel comfortable. I have had horrible experiences at dentist offices in the past and my anxiety has been high. Dr. P has been the best and I recommend him to all my family and friends.


StarStarStarStarStar Five stars  —    (Patient since 2024)

Five stars I've had a phobia for a couple decades with the dentist. Not something I'm proud off... that said I salute all of the Smiles family. I was so impressed and felt in safe hands during my recent visit. Thank you for your professionalism and kindness.


StarStarStarStarStar I always feel great when leaving Stephanie’s ch... —    (Patient since 2022)

I always feel great when leaving Stephanie’s chair


StarStarStarStarStar  —    (Patient since 2018)

The young lady taking care of the InviInvisalign is awesome.


StarStarStarStarStar Supportive and thorough…. —    (Patient since 2023)

Smiles provides a welcoming and supportive environment that has made engaging in regular visits an easy task. As a fairly new client with a level of anxiety around dental appointments, their willingness to create communication strategies that helped me indicate when I was in distress and needed a break during a procedure was the most supportive experience I have ever had with a service provider. From the screening for anomalies to informing you of the focus of the next appointment, you know that you are in focused, caring hands at Smiles Inc.


StarStarStarStarStar Thank you! —    (Patient since 2022)

Great staff members with always positive and supportive energy. Thank you


StarStarStarStarStar i love lauren she’s very polite always and prof... —    (Patient since 2023)

i love lauren she’s very polite always and professional.


StarStarStarStarStar The staff from front desk to hygienist are all... —    (Patient since 2022)

The staff from front desk to hygienist are all very friendly and profess


StarStarStarStarStar I was very impressed with the professionalism a... —    (Patient since 2023)

I was very impressed with the professionalism and efficiency, from the office staff and dental assistant! The office is peaceful and relaxing. I highly recommend this establishment.


StarStarStarStarStar Love your office your caring and great service —    (Patient since 2024)

Love your office your caring and great service


StarStarStarStarStar Great service! Look after all your dental issue... —    (Patient since 2019)

Great service! Look after all your dental issues.


StarStarStarStarStar Krystal was friendly and efficient and gave my ... —    (Patient since 2011)

Krystal was friendly and efficient and gave my teeth the best cleaning I have had since Dear Alice was with you.


StarStarStarNo StarNo Star Hygienists are always amazing. Dentist availab... —    (Patient since 2012)

Hygienists are always amazing. Dentist availability is zero to none


StarStarStarStarStar Very good service. All staff are kind, competen... —    (Patient since 2020)

Very good service. All staff are kind, competent, knowledgeable, polite, friendly.


StarStarStarStarStar I went to see Ashley for a cleaning this last w... —    (Patient since 2010)

I went to see Ashley for a cleaning this last week. She was quick, thorough did not try to drown me as she cleaned as Ive experienced in the past. Luckily there were no issues with my teeth and I had no pain. I was very happy and my teeth always feel wonderful when she has finished. Thank you Ashley.


StarStarStarStarStar My first ever time at Smiles & I found it to be... —    (Patient since 2024)

My first ever time at Smiles & I found it to be a lovely.


StarStarStarStarStar  —    (Patient since 2010)

In view of the major dental work I've needed recently, I am very happy with the service I received and the end result of a smile that Smiles Inc. provided me!


StarStarStarStarStar Great service!! —    (Patient since 2018)

My dentist and hygienist are always welcoming and informative to keep my dental health at its best!


StarStarStarStarStar Best dental experience I have ever had. Not muc... —    (Patient since 2024)

Best dental experience I have ever had. Not much more to add.


StarStarStarStarStar Exceptional service —    (Patient since 2024)

From the moment I entered the office, I received a warm welcome from the receptionist. The dental hygienist who was assigned to me greeted me warmly. The young lady was professional, and polite and explained everything that she was going to do. I felt at ease and I thoroughly enjoyed my first visit


StarStarStarStarStar Referral —    (Patient since 2024)

it was a very professional and pleasant experience. Everyone was very nice and helpful.


StarStarStarStarStar I was just in hospital with Fungal Pneumonia.Th... —    (Patient since 2024)

I was just in hospital with Funal Pneumonia. The Doctor on the ward recommended that I see Dr. Lightbourn, as I was having issues with my mouth! This problem has been ongoing since I had dental implants two years ago! My dentist was uninterested in trying to help me. Fortunately for me Dr. Lightbourn was recommended by the ward doctor, Dr. Bennett. I'm now happy to say that Dr. Lightbourn has found and diagnosed my problem and he has started a course of treatment. What a godsend Dr. Lightbourn jas been for me. The discomfort has already greatly improved. So, big thank you to Dr. Lightbourn & SmilesInc. What a fabulous dental pratice you have. From a very grateful patient, William Mayo PS: I would like to also mention Dr. Lightbourns assistant Germeeka who was just fantastic!


StarStarStarStarStar Satisfied. —    (Patient since 2011)

I am always nervous when having to go to the dentist but this time I was put at ease "as much as I can be" by Ashley. She was patient and kind.


StarStarStarStarStar I was not happy that it took 45 min to see the ... —    (Patient since 2021)

I was not happy that it took 45 min to see the dentist sitting in the chair


StarStarStarStarStar Very friendly and professional. Made me feel ve... —    (Patient since 2012)

Very friendly and professional. Made me feel very comfortable during my appointment and she did a wonderful job on my teeth.


StarStarStarStarStar This was the best experience that I have ever h... —    (Patient since 2024)

This was the best experience that I have ever had in any dental office. All staff were friendly and professional. The service was the best. Thank you all.


StarStarStarStarStar Staff our professional and pleasant. Appointmen... —    (Patient since 2012)

Staff our professional and pleasant. Appointments are made quite comfortable due to the personal approach and beautiful smiles. Dental care is of high quality with attention to detail while not forgetting the patients best interest.


StarStarStarStarStar Dr. Lightbourne is amazing!!  —    (Patient since 2010)

Dr. Lightbourne is amazing!! The quality of staff also live up to his high standards.


StarStarStarStarStar Always Excellent experiences at Smiles Inc. —    (Patient since 2019)

All staff lovely and friendly, appointments kept on time, Super clean and cautious environment (air filtration, eye protection, etc.), and excellent professional and experienced hygienists and dentists.


StarStarStarStarStar Every time I walk into smiles inc. I feel that ... —    (Patient since 2015)

Every time I walk into smiles inc. I feel that I am in safe hands. The staff are so friendly comma the place is immaculate with beautiful photography on the walls. I hate going to the dentist, but I always feel completely at ease with you.


StarStarStarStarStar Always the best care from you guys.  —    (Patient since 2014)

Always the best care from you guys.


StarStarStarStarStar Enjoy coming to smile. staff is very nice to me... —    (Patient since 2022)

Enjoy coming to smile. staff is very nice to me.


StarStarStarStarStar Lovely people, from reception onwards. Total c... —    (Patient since 2015)

Lovely people, from reception onwards. Total confidence in their services and abilities.


StarStarStarStarStar First visit —    (Patient since 2024)

As soon as I walked in the front door the front desk ladies were fun but professional and helpful. Then I met Jamilah {not sure I spelled correctly} was very informative and worked very hard to find me appointment times within my busy schedule and I felt comfortable talking to her. Dr. Pumalov was also very informative and set my mind at ease involving things that cause me great anxiety.


StarStarStarStarStar I have always had the best of care from your st... —    (Patient since 2013)

I have always had the best of care from your staff and Doctor Pumpalov. So glad they and you took me on as your patient. It was a very long haul for us all but step by step they got me through this with care and patience. Thank-you everyone.


StarStarStarStarStar  —    (Patient since 2024)

Staff was informative and exceptionally pleasant. Would recommend to others. Envjronment very calming.


StarStarStarStarStar I had a great experience. Both the dentist and ... —    (Patient since 2024)

I had a great experience. Both the dentist and assistant worked well as a team.


StarStarStarStarStar Awesome service —    (Patient since 2024)

I love this place! Everyone made me feel right at home and my service was fast and painless.


StarNo StarNo StarNo StarNo Star Dr Lightbourne was great, on the admin side it'... —    (Patient since 2022)

Dr Lightbourne was great, on the admin side it's been terrible. I'm dealing with a goofball sized cyst ( just found out what it was on Wednesday's visit) in my cheek. I was sent for aCT scan. The blood work request was never sent to my GP, they did it anyway luckily, then I get the results call for my appointment for the CT scan they didn't get the referral. Had to call you guys back to send it to the correct fax number as yours was out of date for Burnaby urgent care. Then had to wait 4 days for the scan. 48 hrs later on a Friday I get an email booking me in for the following Friday. On the Monday i get that moved up to Wednesday. Get referred to the plastic surgeon. Dr Lightbourne said call back if I don't hear from the surgeon by Friday, I call smiles on Friday and the referral was only sent over on that day. My 1st appointment was on March 6th it's now the 22nd. No sense of urgency what so ever on your side meanwhile my face is swollen and painful and is now oozing puss!


StarStarStarStarStar James M. O'Connor, Patient —    (Patient since 2012)

A friendly reception staff and efficiently run dental office. The dentists and hygienists have always been professional and experienced.


StarStarStarStarStar It is always a pleasure coming into the serene ... —    (Patient since 2021)

It is always a pleasure coming into the serene friendly atmosphere found by all Staff at Smiles Inc. As always from your frontline to the dentist personal interest is displayed which leaves me as the patient feeling assured that you have my best interest at heart. I will continue to support Smiles Inc not only by remaining as a valuable client, but will recommend perspective clients to come and experience what I have.


StarStarStarStarStar Absolutey everyone I dealt with was friendly, a... —    (Patient since 2024)

Absolutey everyone I dealt with was friendly, attentive and efficient.


StarStarStarStarStar Everything was very good. —    (Patient since 2022)

Everything was very good.


StarStarStarStarStar I enjoy going to smiles I have no complaints it... —    (Patient since 2015)

I enjoy going to smiles I have no complaints it is a good dentist and I get excellent carirene Mello


StarStarStarStarStar Always fantastic Service from start to finish  —    (Patient since 2011)

Always fantastic Service from start to finish


StarStarStarStarStar Exceptional Dental Services —    (Patient since 2022)

Overall I am happy with the treatment meted out to me. All receptionists are very friendly. There is always a warm greeting. Dr. Cardwell is an excellent doctor and is also very personable. Always puts one at ease. His support staff are also excellent as is my hygienist. I am happy to come whenever I have an appointment. And I am happy to have Tamara as my neighbor. How about that?


StarStarStarStarStar Everyone is so nice! —    (Patient since 2024)

Was only in for a few minutes for a consultation but everyone was so nice! from the front desk to Dr.Lightbourne. I look forward to coming back!


StarStarStarStarStar Receptionist (Lorna) was most accommodating in ... —    (Patient since 2024)

Receptionist (Lorna) was most accommodating in her assistance of scheduling my first appointment. My hygienist was very kind and personable. It's evident that she loves her job and genuinely cares about her patients and their oral health. I really look forward to returning!


StarStarStarStarStar Excellent service.  —    (Patient since 2018)

I have always felt that I was well treated at Smiles but I have to say that Crystal’s attention to the minutest details of cleaning my teeth was extra-impressive.


StarStarStarStarStar Great work from customer service to everyone th... —    (Patient since 2020)

Great work from customer service to everyone that represent smiles, it was great


StarStarStarStarStar On time, efficient and friendly. —    (Patient since 2022)

On time, efficient and friendly.


StarStarStarStarStar Consistently great service! —    (Patient since 2011)

As a long time patient of Smiles, I highly recommend them for their consistently high standard of service and pleasantness.


StarStarStarStarStar  —    (Patient since 2024)

I was greeted warmly, and everyone was kind and supportive. I've already recommended Dr. Lightbourne to my friends.


StarStarStarStarStar Smiles is a beautiful modern dental office. The... —    (Patient since 2024)

Smiles is a beautiful modern dental office. The doctor and the dental assistance were very professional, knowledgeable and updated with the most modern technology.


StarStarStarStarStar From trauma to healing ... —    (Patient since 2024)

I can't begin to explain how amazing Stephanie was. With very extreme dentist anxiety and concerning development, I was terrified. She made me feel so comfortable. She managed to make it nearly painless. She was emotionally present and very professional. I'm actually excited to come see her again. It also ended up being a reasonable price!


StarStarStarStarStar I had a 2:00 appointment on the 17th of January... —    (Patient since 2021)

I had a 2:00 appointment on the 17th of January ,I arrived at about 1:40 or maybe earlier, when i arrived I was the only patient in the waiting area, however every arriving patient that came after me (at least 7-8) was allowed to go ahead of me , needless to say I became very frustrated and left ..a little explanation as to why I was not allowed to see my dentist would have probably made a difference..


StarStarStarStarStar Smiles Review rating —    (Patient since 2012)

The appointments are always on time and my dental hygienist, LaVonne, very professional and efficient. She does an excellent job and gives dental advice for future care.


StarStarStarStarStar I believes that SmilesInc teams are really appr... —    (Patient since 2020)

I believes that SmilesInc teams are really appreciative and support me of my teeth care life and big thanks lot!


StarStarStarStarStar Dr. Lightbourne, nurses and team ... —    (Patient since 2024)

Dr. Lightbourne, nurses and team were courteous and friendly. This our first visit with my mother who has dementia. Dr. Lightbourne and his Team were kind, patient and sensitive.


StarStarStarStarStar Very satisfied. The decor is very attractive, ... —    (Patient since 2024)

Very satisfied. The decor is very attractive, the staff professional and courteous and, most importantly, my appointment was ON TIME!! Dr. Lightbourn was professional and friendly and clearly explained my issue. I was a h pay patient. Well done!!


StarStarStarStarStar The dentist and assistants were very good.  —    (Patient since 2022)

The dentist and assistants were very good.


StarStarStarStarStar Great Service! —    (Patient since 2022)

Great Service! Stephanie was great! Friendly staff!


StarStarStarStarStar As usual the team at Smiles, were professional,... —    (Patient since 2015)

As usual the team at Smiles, were professional, warm and very efficient. It was a pleasant experience to be serviced by them .


StarStarStarStarStar From the time I entered and greeted by Dr. Lig... —    (Patient since 2023)

From the time I entered and greeted by Dr. Lightbourne, my first impression was very positive. As bedside manner and a frienldy and positive attitude is very important to me. My mother was also impressed, so much so that she will become a patient as well as my brother.


StarStarStarStarStar A Good Look Forward To —    (Patient since 2018)

Absolutely clean facility, very welcoming staff at all levels. Very efficient service and very informative.


StarStarStarStarStar Best dentist in Bermuda. . —    (Patient since 2022)

Best dentist in Bermuda. All the staff are so caring and helpful and Dr Cardwell & Dr Lightbourne are outstanding they make you feel very special !


StarStarStarStarStar Exceptional Service. Friendly and helpful stall... —    (Patient since 2018)

Exceptional Service. Friendly and helpful stall. Receptionists always pleasant and welcoming


StarStarStarStarStar Staff—very professional yet very pleasant. Atm... —    (Patient since 2023)

Staff—very professional yet very pleasant. Atmosphere very soothing and quite elegant and state of the art dental equipment.


StarStarStarStarStar Referred —    (Patient since 2022)

I had the good fortune of being referred to Smiles as my regular dentist's office was away. I have been thoroughly impressed by their very pro-active and positive attitude every since. The care and attention is making me a loyal patient, and that enjoys talking-you-up to my friends! Dr. Lightbourne is excellent!


StarStarStarStarStar Pleasant staff and hygienist. She was very atte... —    (Patient since 2022)

Pleasant staff and hygienist. She was very attentive and totally relaxed me


StarStarStarStarStar Satisfied patient  —    (Patient since 2012)

Great job, Dr. Lightbourne!


StarStarStarStarStar I enjoyed my visit everyone was very pleasant. —    (Patient since 2023)

I enjoyed my visit everyone was very pleasant.


StarStarStarStarStar I was made to feel safe and secure! —    (Patient since 2020)

I was riddled with anxiety and I was made to feel safe and secure! The Dr was gentle and informative. I felt she really cared and I have considerable less anxiety going back.


StarStarStarStarNo Star I enjoyed my visit to your Office it was timely... —    (Patient since 2017)

I enjoyed my visit to your Office it was timely professional and efficient with the staff well done. Thanks


StarStarStarStarStar My first time using Smiles Denistry I found th... —    (Patient since 2023)

My first time using Smiles Denistry I found the office to be very clean and bright extremely inviting, Dr Lightbourne and staff polite and professional. Thanks for pleasant visit.


StarStarStarStarStar Smiles review —    (Patient since 2023)

Very professional, clean and friendly staff 10/10


StarStarStarStarStar Very Clean and organized environment.  —    (Patient since 2011)

Very Clean and organized environment. Friendly, professional and caring staff. Dr. Cardwell clearly heard and understood me… and responded with an excellent plan of care for me.


StarStarStarStarStar I have always been treated with respect and und... —    (Patient since 2022)

I have always been treated with respect and understanding


StarStarStarStarStar Pleasant and courteous team members greeted me.... —    (Patient since 2022)

Pleasant and courteous team members greeted me. I received an apology because I had to wait a bit.


StarStarStarStarStar Smiles from entrance to exit —    (Patient since 2020)

Smiles from entrance to exit


StarStarStarStarStar MR —    (Patient since 2011)

Overall staff are friendly and very supportive. I really enjoy my hygienist as she is very friendly and we always have a good chat while sge works and explains any issues. Dr Cardwell is brilliant. Keep it up


StarStarStarStarStar Go with Smiles  —    (Patient since 2023)

Great overall experience I honestly felt like I was in the states . The facilities are state of the art, clean, and comfortable. Staff are very professional and knowledgeable and caring for my well being . I would definitely recommend anyone seeking dental care to visit Smiles . Smiles definitely take a new and different approach to dental care on the island 👍🏽 Keep up the good work


StarStarStarStarStar Absolutely wonderful from the moment I walked i... —    (Patient since 2023)

Absolutely wonderful from the moment I walked in to the treatment to departure! The receptionist & hygienist were very accommodating as I later discovered I had changed the appointment, but had not on my calendar, do they fit me in! Thank you!!!


StarStarStarStarStar The best service yet and keep up the transparen... —    (Patient since 2015)

The best service yet and keep up the transparency.


StarStarStarStarStar I had Ashley as my Hygienist. She is excellent... —    (Patient since 2017)

I had Ashley as my Hygienist. She is excellent and very professional. One of the best I have ever had in Bermuda.


StarStarStarStarNo Star Service and knowledge  —    (Patient since 2023)

Friendly, informative and knowledgeable.


StarStarStarStarStar Excellent dental care, professional and friendl... —    (Patient since 2021)

Excellent dental care, professional and friendly.


StarStarStarStarStar Huey is very inspired to look after his teeth n... —    (Patient since 2023)

Huey is very inspired to look after his teeth now after his visit to the hygienist. Thank you!


StarStarStarStarStar I was extremely pleased with the level of servi... —    (Patient since 2023)

I was extremely pleased with the level of service. I feel confident about my dental journey moving forward and I look forward to my future appointments with Smiles, Inc.


StarStarStarStarStar It was pleasant but this was a one off vist as ... —    (Patient since 2023)

It was pleasant but this was a one off vist as it was connected with the road accident for wired jaw, from hospital


StarStarStarStarStar  —    (Patient since 2023)

Very helpful reception team. The hygienist was friendly and very thorough. It made not very pleasant personal maintenance something I will be happy to do again!


StarStarStarStarStar Everyone was very friendly and made me feel imp... —    (Patient since 2011)

Everyone was very friendly and made me feel important.


StarStarStarStarStar Consult for implants —    (Patient since 2022)

Dr. Lightbourne and staff have given me first class service. I'm very impressed with everyone that I have been in contact with.


StarStarStarStarStar Excellent very quick service and diagnosis. —    (Patient since 2023)

Excellent very quick service and diagnosis.


StarStarStarStarStar First Impressions —    (Patient since 2023)

Firstly, I was impressed with the facility, size, cleanliness and decor. As a new client, from reception throughout, the care was very welcoming, I felt quite comfortable being, and have confidence of the care I will receive. Congratulations SMLee


StarStarStarStarStar Excellent experience —    (Patient since 2013)

Vanda was excellent. She was gentle on my sensitive teeth and she was very thorough. She gave good advice on oral hygiene - what to continue doing and what not to do where my teeth were concerned.


StarStarStarStarStar Coming to Smiles for the first time —    (Patient since 2023)

Coming to Smiles for the first time with my mother was great. It's a very clean, soothing environment and the dentist made me feel so comfortable. I was recommended to them from my dentist Par-La-Ville.


StarStarStarNo StarNo Star  —    (Patient since 2018)

Front desk staff is nice. I do personally feel like the hygienist/dentist make me feel a little disappointed with myself about my dental hygiene. One time I had a hygienist tell me how bad my teeth were as if I was an old man. Yet another said my teeth were fairly normal. As a person with anxiety going to the dentist can be a little over whelming. Sometimes I feel rushed as well like I’m just another patient coming in and ring me up an get me out type of vibe. I do like smiles but small things can be adjusted to make it a little better.


StarStarStarStarStar When i come to Smiles the service is always ter... —    (Patient since 2010)

When i come to Smiles the service is always terrific and i leave happy and with a bigger smile. So thanks for all your hard work.


StarStarStarStarStar Everything was professional and pleasant!  —    (Patient since 2023)

Everything was professional and pleasant!


StarStarStarStarStar I duly appreciate the level of service the staf... —    (Patient since 2023)

I duly appreciate the level of service the staff and dental professionals provide at your establishment. Everything went well at the few appointments I had.


StarStarStarStarStar Consultation with Dr. Lightbourne —    (Patient since 2011)

My consultation with Dr. Lightbourne was good. He did my implant 10 years ago and because of his explanations, treatment, bedside manner per say, I wanted to go back to him. I have had no issues with the implant and preferred to go back to him as I am comfortable and confident with him having already worked on my teeth. Dr. Lightbourne listened to me, answered my questions and has my best interests as a patient to heart. :) Reception was good as well, I was tended to right away. When I called for Dr. Lightbourne, I had no problem making contact with his assistant and when I left a message on the phone, she returned the call and she was also pleasant.


StarStarStarStarStar Excellent service! —    (Patient since 2023)

Excellent service! Since having my wisdom teeth removed in office many moons ago I have been phobic about dental visits. The welcome and care provided by the front desk attendants and hygienist made me feel understood and put me at ease. It is clear that thought has been given to both the environment, standard of care, and engagement with their clients.


StarStarStarStarStar fast friendly and super efficient. —    (Patient since 2011)

fast friendly and super efficient.


StarStarStarStarStar Always a great visit. All staff are friendly an... —    (Patient since 2021)

Always a great visit. All staff are friendly and informative.


StarStarStarStarStar The best Dentist office ever!!!!!! —    (Patient since 2023)

This dentist office is the best!!! Everyone is very kind, happy, and the care is amazing. I would recommend everyone to go to Smiles Inc. You will love it, I know I do.


StarStarStarStarStar Excellent experience! —    (Patient since 2023)

Extremely friendly staff. I felt like a part of the family. And Dr. Lightbourne was awesome!


StarStarStarStarStar Ashley was great. Teeth feel clean. Everything ... —    (Patient since 2023)

Ashley was great. Teeth feel clean. Everything was easy and smooth. See you in six months.


StarStarStarStarStar A painful experience —    (Patient since 2022)

The temporary crown caused a lot of pain as it was catching my tongue. Had to come back the next day to try and ease this but not very successful. Hoping the permanent crown arrives quickly and sorts the problem. Stephen did explain the reasons for the pain.


StarStarStarStarStar Fantastic Experience —    (Patient since 2020)

I had a regular dental hygiene appointment at Smiles, Inc. last week. As usual, my hygienist, Vonda, offered professional, friendly, prompt, efficient, and effective care. The folks at the front desk are also very lovely. Thanks!


StarStarStarStarStar Mary Anne is quite thorough.  —    (Patient since 2012)

Mary Anne is quite thorough.


StarStarStarStarStar Positive dental experience —    (Patient since 2018)

staff are polite and keep me informed of my dental situation and next steps or suggestion to better my dental health


StarStarStarStarStar very good service Dr. Cardwell is the best, —    (Patient since 2022)

very good service Dr. Cardwell is the best,


StarStarStarStarStar  —    (Patient since 2023)

My appointments are always on time, the hygienist was lovely and efficient and the dentist that dealt with my issue explained everything to me in full detail..I would highly recommend Smiles to others looking for a dental practice.


StarStarStarStarNo Star I —    (Patient since 2023)

I received excellent service and treated extremely good by the staff.


StarStarStarStarStar The staff were very courteous and helpful. Ashl... —    (Patient since 2023)

The staff were very courteous and helpful. Ashley was amazing at communicating all steps and put me right at ease, considering I am terrified of dentists. Much appreciated!


StarStarStarStarStar New Patient —    (Patient since 2020)

As a new patient, I really appreciated the thoroughness of the onboarding process, in particular, my interactions with the hygienist and dentist.


StarStarStarStarStar Pregnant During Visit  —    (Patient since 2023)

Don’t skip the dentist appointment just because you’re pregnant. The team at Smiles Inc. will take great care of you and are willing to go at your pace. I was very comfortable during the entire appointment. Highly recommend.


StarStarStarStarStar Amazing service very fast and light that I didn... —    (Patient since 2021)

Amazing service very fast and light that I didn’t noticed that it is done and really felt the difference of my whole teeth, from being a lot of tar tar and how my hygienist explained everything is more clear by elaborating from daily life. Love her she’s so friendly.


StarStarStarStarStar I am quite pleased with the services I have rec... —    (Patient since 2014)

I am quite pleased with the services I have received from SMILES. Thank you so much. b. lynn wade


StarStarStarStarStar Fantastic Service and would recommend —    (Patient since 2023)

Fantastic Service and would recommend


StarStarStarStarStar Had a great first experience. I felt very welco... —    (Patient since 2023)

Had a great first experience. I felt very welcomed on arrival, my dentist was lovely and she spent the time required. Overall I was very happy and will definitely be using for all my appointments.


StarStarStarStarStar Support in a dental crisis —    (Patient since 2022)

I came to the surgery as an 'emergency' - I didn't have an appointment but I was seen straight away and the staff were so lovely and helpful!


StarStarStarStarStar Thanks , great service .  —    (Patient since 2023)

Thanks , great service .


StarStarStarStarStar I give you 5 stars great receptionist, excellen... —    (Patient since 2020)

I give you 5 stars great receptionist, excellent hygienist Vanda gets an A+ Over all I give Smiles 5 STAR +


StarStarStarStarStar Smiles is excellent  —    (Patient since 2019)

All staff are awesome, from front desk to everyone you meet. Excellent facility, and I had a professional, painless visit and that's always a good thing! Hygienist was informative and thorough, and wonderfully pleasant.


StarStarStarStarStar Your staff are always friendly and helpful and ... —    (Patient since 2013)

Your staff are always friendly and helpful and I am always grateful for the kindness and understanding shown by everyone


StarStarStarStarStar competent, professional and friendly service —    (Patient since 2022)

competent, professional and friendly service


StarStarStarStarNo Star Very professional and friendly patient care esp... —    (Patient since 2022)

Very professional and friendly patient care especially the ladies at the front desk


StarStarStarStarStar I wanted to take a moment to express my sincere... —    (Patient since 2018)

I wanted to take a moment to express my sincere gratitude for the exceptional care La-Vawn and Lorna provided during my recent visit to the dental office. Their professionalism, expertise, and kindness made a significant impact on my overall experience. La-Vawn and Lorna are fantastic and a huge asset for Smiles. They ensured everything went smoothly by coming in early to accommodate my appointment. La-vawn always thoroughly explain the procedures and answer any questions I have, which helps in better understanding how to take better care of my teeth. Her attention to detail and thoroughness during the cleaning process were truly remarkable. Lorna's scheduling and coordinating my appointment were exceptional. She went above and beyond to ensure that my visit was as convenient and comfortable as possible. Thanks a lot guys!


StarStarStarStarStar Great to see you all however not the greatest p... —    (Patient since 2012)

Great to see you all however not the greatest place to be visiting!!!! Ha Ha Don't wish to visit frequently. Carole Holding


StarStarStarStarStar I had an excellent service with my hygiene.She... —    (Patient since 2013)

I had an excellent service with my hygiene. She is professionally good and friendly.


StarStarStarStarStar I was treated very well professional I really l... —    (Patient since 2019)

I was treated very well professional I really love it


StarStarStarStarStar Hygienist appointment  —    (Patient since 2014)

5 stars Would mind having Vanda on my next hygiene visit. Thanks


StarStarStarStarStar James M. O'Connor —    (Patient since 2012)

From the moment you approach the reception personnel, they are friendly and helpful. Also, they are very efficient in booking appointments and follow-up reminder e-mails. The hygienist was very pleasant and thorough in performing the procedure. A well run dental office.


StarStarStarStarStar Certainly a great experience to see the profess... —    (Patient since 2023)

Certainly a great experience to see the professionals at work.They really put a meaning on SMILES.


StarStarStarStarStar As always great service from the front desk and... —    (Patient since 2016)

As always great service from the front desk and in the chair!! (This hygienist's first time for me!)


StarStarStarStarStar  —    (Patient since 2013)

Giving you a five star rating is the highest. I have the fullest confidence in Dr. Pumpalov who has been the star from my very sad beginning to the present, I have been under his care for over a year. It has been a slow journey but a very productive one. Many thanks to all of your lovely staff and medical assistants who have been so helpful.


StarStarStarStarStar I was extremely pleased with my service xx —    (Patient since 2022)

I was extremely pleased with my service xx


StarStarStarStarStar Great experience  —    (Patient since 2023)

Great experience all around. From the initial call for an appointment, to the reception staff, as well as the dental assistant and dentist. All were very pleasant, calming and thorough. 5 stars for sure!


StarStarStarStarStar It was very comforting to be welcomed by all st... —    (Patient since 2018)

It was very comforting to be welcomed by all staff with such a warm and pleasent smile. Denny.


StarStarStarStarStar First time experience was awesome. Kudos to all... —    (Patient since 2023)

First time experience was awesome. Kudos to all staff members I dealt with on my first visit.


StarStarStarStarStar Excellent. Everything was great. —    (Patient since 2022)

Excellent. Everything was great.


StarStarNo StarNo StarNo Star Co payments  —    (Patient since 2012)

Co payments are ridiculous


StarStarStarStarStar From start to finish, I felt so welcome with wa... —    (Patient since 2022)

From start to finish, I felt so welcome with warm energy and positive attitudes from every one of the staff I interacted with. I am very particular about who touches my teeth and I felt extreme comfortable with everyone.


StarStarStarStarStar I had my wisdom teeth removed this week for the... —    (Patient since 2023)

I had my wisdom teeth removed this week for the second time so I thought I knew what to expect. However this time I was aware that I wasn’t adequately sedated prior to numbing and eventually extraction. I had alerted the dental nurse and dentist multiple times before that I was not feeling sedated and they preceded with the surgery. I ended up feeling a lot of the pressure this time around and had to really push through while they pulled my teeth out. It was quite a traumatic experience and I cried almost throughout the whole experience. Really not a good memory and wish I was listened to more.


StarStarStarStarStar I felt very comfortable right from the time I e... —    (Patient since 2023)

I felt very comfortable right from the time I enter, staff made me feel so welcomed. Dr. Lightbourne not only spoke with me on a perfessonional level ,he spoke to me man to man in regards to the violence in Bermuda and also he gave me so good advice. This I really admired I felt as if I had known him for years. Thanks Dr.Lightbourne .


StarStarStarStarStar Service is great nice clean facilities —    (Patient since 2022)

Service is great nice clean facilities


StarStarStarStarStar Top Notch! —    (Patient since 2022)

Very professional, immaculate facilities, knowledgable staff!


StarStarStarStarNo Star Lavonne is my dental hygienist and is excellent... —    (Patient since 2012)

Lavonne is my dental hygienist and is excellent at what she does. Also, the service is prompt and the staff cordial.


StarStarStarStarStar I love going to Smiles they always make me feel... —    (Patient since 2016)

I love going to Smiles they always make me feel welcomed everytime I go there... They are so friendly and make you feel like family


StarStarStarStarStar Great Service and Care —    (Patient since 2012)

Always expect to receive fantastic and friendly services by all at Smiles Inc.


StarStarStarStarStar Always a pleasant experience! —    (Patient since 2018)

Start with the most important thing: it’s a dentist’s office and I don’t mind going there!!! The staff are all always cordial. The hygienists provide tips where they think they will be helpful. All of the work I have had done there has been successful. The offices themselves are pleasant and bright. We’ll done!


StarStarStarStarStar Stephanie's care —    (Patient since 2014)

I came to my appointment feeling fragile and unwell due to a chronic illness I live with. Stephanie was kind and caring during our time together and even did less than usual during the hour as it was too much for me. That's the awesome customer service I expect and receive with Smiles.


StarStarStarStarStar Thank you! —    (Patient since 2022)

Thank you for making my experience comfortable. I felt reassured and appreciated the light-hearted conversation to keep me at ease. I truly appreciated being told exactly what was happening during my procedure, and I was grateful that I only experienced mild discomfort for a short moment (a mild prick of the first needle). Beyond that, I am thankful for the fast, yet still thorough, and pain-free experience. I am following the post-surgery instructions and healing well. Thank you!


StarStarStarStarStar ... —    (Patient since 2010)

A good clean with a very good technician, Ashley. Actually enjoyed the hour. She didnt water board me either so very happy. What more can I say. She didnt find any issues to Im fortunae at 85.!!


StarStarStarStarStar I received great service.  —    (Patient since 2019)

I received great service.


StarStarStarStarStar Excellent service and amazing staff  —    (Patient since 2022)

The organization was efficient, supportive, understanding and even very knowledgeable of my current medical condition. The staff was very friendly and eager. As a first timer, I was really impressed with the professionalism and promptness. I felt welcomed.


StarStarStarStarStar I had a very bad experience with my last dentis... —    (Patient since 2022)

I had a very bad experience with my last dentist and consequently lost confidence in dentists, however Ashley, who is dekightful is restoring it again. Thank you


StarStarStarStarStar The staff is excellent; no worries. —    (Patient since 2021)

The staff is excellent; no worries.


StarStarStarStarStar So pleased with your facilities, availability,... —    (Patient since 2022)

So pleased with your facilities, availability, personnel and professional attitude: my own dentist's was closed, so you were their recommendation: it might be their loss!!


StarStarStarStarStar Amazing experience  —    (Patient since 2022)

I was exquisitely happy with the service. I had an emergency and they were able to give me a last minute appointment. I was made to feel welcome, the ambiance was beautiful and the service was excellent.


StarStarStarStarNo Star Friendly professional service —    (Patient since 2022)

Friendly professional service


StarStarStarStarNo Star Hygenist appointment was great - I do find it d... —    (Patient since 2022)

Hygenist appointment was great - I do find it distressing the obsession with xrays - I have just read an article which looked at every study done in the last decade or more of over 2500 studies and the overwhelming results were not positive - the fact that dental professionals not only push xrays so much every time we go, but try to shame us when we say we are not keen, and state misinformation about their harmlessness is upsetting. Please just put in our files that we are not keen. Feel free to offer, but save the spiel about safety. If you want to send a similar study with assesses all the studies, then feel free, but until then, we love your practice, but not the pushing of the xrays.


StarStarStarStarStar Very inviting and made you feel at home. Friend... —    (Patient since 2021)

Very inviting and made you feel at home. Friendly and pleasant service


StarStarStarStarNo Star I was please with the service from your staff -... —    (Patient since 2022)

I was please with the service from your staff - Hygienist was very professional kind caring & gentle. I’m grateful & honored to be a patient of this establishment continue to keep up the good work & service provided


StarStarStarStarStar Excellent service and very friendly and caring ... —    (Patient since 2021)

Excellent service and very friendly and caring staff. Many thanks. I am looking forward to starting Invisalign very shortly.


StarStarStarStarStar Consultation about Invisalign  —    (Patient since 2022)

Staff very professional and kind ,and very nice warming from first entering " Smile" front desk staff . I was very happy to visit "Smile",and will recommend to my friend. Thank you ,see you soon ))


StarStarStarStarStar Excellent service. I was welcomed and received ... —    (Patient since 2022)

Excellent service. I was welcomed and received great support from all of the staff.


StarStarStarStarStar I find the staff to be very attentive. They are... —    (Patient since 2010)

I find the staff to be very attentive. They are very professional and very good at distracting nervous patients and putting them at ease.


StarStarStarStarStar Hygiene visit —    (Patient since 2020)

I am not fond of having my teeth cleaned. Vonda was EXCELLENT!


StarStarStarStarStar Consultation By Dr Stephen Cardwell —    (Patient since 2019)

Thank You for meeting with me Dr Stephen Cardwell. Your approach towards my concerns were very compassionate. Due to my condition, i am grateful you gave me your time to explain my next step. Also the advantages and disadvantages with any on going procedure. Certainly put your patient first and your caring nature would make anyone feel comfortable, having treatment by you.


StarStarStarStarStar  —    (Patient since 2012)

All I can say is that I left Smiles short of a tooth but long on satisfaction. The good Dr. Lightbourne's unparalleled skill made short work of the extraction, a procedure to which I was certainly not looking forward. And the renovation of the surgery is second to none. No one relishes going to a dentist, but in my case coming to Smiles left me with , you guessed it, smiles.


StarStarStarStarStar Very happy with the service provided. Called t... —    (Patient since 2022)

Very happy with the service provided. Called the wonderful ladies in reception and gave them my distressed story of broken capped tooth and that my Dentist was off the island. They very kindly fitted me in at the end of the day. S /B Dr Cardwell who worked a miracle and put the offending tooth back in place. Afterwards he discussed treatment going forward. I have now become a patient of Smiles, couldn’t be happier. Thank you.


StarStarStarStarStar Dr Lightbourne and Smiles Inc. —    (Patient since 2022)

I am pleased I connected with Dr Lightbourne and I'm confident I made the choice in sharing my dental concerns with him. I look forward to progressing this and resolving it with Dr Lightbourne.


StarStarStarStarStar Dr.Caldwell is definitely the best dentist I ha... —    (Patient since 2017)

Dr.Caldwell is definitely the best dentist I have ever been to. His assistant Angelica I believe her name is should also be recognized as she is excellent at her job. I would recommend smiles Inc to anyone looking for a dentist.


StarStarStarStarStar Well received by the team at Smiles Inc.and enj... —    (Patient since 2022)

Well received by the team at Smiles Inc.and enjoyed my visit in a welcoming environment.


StarStarStarStarStar Smiles provides a warm state of the art service... —    (Patient since 2022)

Smiles provides a warm state of the art service, from the private rooms, to gentle staff. I was very comfortable and was given all the information to maintain healthy teeth.


StarStarStarStarStar My whole visit was very good, i was impressed w... —    (Patient since 2022)

My whole visit was very good, i was impressed with state-of-the-art equipments you have + the clinic set up and ambiance were beautiful.


StarStarStarStarStar Having recently joined the Smiles family I have... —    (Patient since 2019)

Having recently joined the Smiles family I have nothing but positive comments on the experience had - the staff are both professional and friendly they make you feel comfortable and are very considerate in ensuring that you understand each step of the procedure. Going to the dentist now is a joy (well almost) and not one of dread.


StarStarStarStarStar Comfortable. —    (Patient since 2011)

I feel very comfortable there, and like everyone that works there and the hygenist, and ofcourse Dr Caldwell!!!!. I recommend you guys to everyone so I need a commission!!!!!!!!


StarStarStarStarStar Very pleasant first visit, reception welcoming ... —    (Patient since 2022)

Very pleasant first visit, reception welcoming and technician exceptionally friendly.


StarStarStarStarStar As always my experience at Smiles Inc. was exce... —    (Patient since 2011)

As always my experience at Smiles Inc. was exceptional and the dentist is not one of my favorite places.


StarStarStarStarStar I choose Smiles because of the convenience of y... —    (Patient since 2021)

I choose Smiles because of the convenience of you being open on Saturdays. The staff are so friendly, caring and knowledgeable. Gr8 facilities as well.


StarStarStarStarStar Smiles is so aptly named! —    (Patient since 2021)

Smiles is so aptly named! Not only is the care thoroughly professional, but all involved -- both "front" and "back of house" -- bring to every interaction with their patients a feeling of accommodation, support and involvement. And always done with -- how shall I put it? -- a smile. Thanks!


StarStarStarStarStar Professionalism  —    (Patient since 2018)

Staff always friendly and professional. Dr. Lightbourne is absolutely the cat’s meow! Would highly recommend!


StarStarStarStarStar Great service and great treatment - absolute cr... —    (Patient since 2022)

Great service and great treatment - absolute credit to the dental profession


StarStarStarStarStar Always MAKES ME FEEL COMFORTABLE. —    (Patient since 2013)

Always MAKES ME FEEL COMFORTABLE.


StarStarStarStarStar Easy to book as a new patient, personnel are ve... —    (Patient since 2022)

Easy to book as a new patient, personnel are very courteous and dental team will make you at ease for almost pain free treatment.


StarStarStarStarStar As a referral patient and as someone in the t... —    (Patient since 2022)

As a referral patient and as someone in the top 4 group of locals terrified of dentists I was naturally uneasy having to go to yet another 'dentist' I didn't know . Even probably underestimating my terror Dr Lightbourne was exceptional . He was quick to make lighthearted comments and in this post pandemic age he still extended a warm handshake at every meeting . He is obviously a very smart and talented guy and I just wished that he was around when I started going to the dentist back in the early 60s. Maybe I wouldn't have the hang ups that I do now ! I can assure you that if his name ever comes up in the future he'll get glowing reports from me . ps/ only 3 visits but never have I seen a dental clinic so punctual with appointment times .


StarStarStarStarStar Dr Pumpalov was great —    (Patient since 2021)

Dr Pumpalov was great, made me feel right at ease.


StarStarStarStarStar It was my first appointment  —    (Patient since 2022)

It was my first appointment after a very long time, plus I have a fear at the dentist, but I was made to feel comfortable even though I still had the fear. Thank You.


StarStarStarStarStar .... —    (Patient since 2015)

My dental hygienist provides excellent service. Front desk administrator is also friendly and helpful. Smiles office presence is high tech and an awesome dental office.


StarStarStarStarNo Star Manner spoken to when trying to ask a question —    (Patient since 2020)

I have had Mary as my Hygenist since I started at your practice. This time I found her responses not pleasant. When I was trying to ask a question, she said I am saying this. So basically answer my question. I am 70 years old and not a child. I just decided the next time that I was coming, if her response was the same way, I would ask for another person.


StarStarStarStarStar Excellent, excellent dentists and staff. I hig... —    (Patient since 2022)

Excellent, excellent dentists and staff. I highly recommend them to ALL of my friends and family. Professional, highest quality dentistry, personable. First time ever in my life that I do not have nightmares before a visit.


StarStarStarStarStar I was disappointed to hear that Crystal had lef... —    (Patient since 2011)

I was disappointed to hear that Crystal had left, but I am delighted to have Stephanie again as I remember her from Duncan Moran's practice.


StarStarStarStarStar My experience at Smiles Inc is always professio... —    (Patient since 2022)

My experience at Smiles Inc is always professional. The only thing I have to get use to is the changing of my hygienist, but we can’t control persons returning home. Each on I have had and the current one Angilee are phenomenal


StarStarStarStarStar Helpful and knowledgeable dentists and nurses —    (Patient since 2022)

Helpful and knowledgeable dentists and nurses


StarStarStarStarStar SMILES is great. —    (Patient since 2020)

Front desk staff pleasant and courteous. My Hygienist, Ashlee, delightful. Very happy to be their client. Oh, and the piped in music is really good!


StarStarStarStarStar Very prompt, professional, and friendly. Highly... —    (Patient since 2021)

Very prompt, professional, and friendly. Highly recommend!


StarStarStarStarStar . —    (Patient since 2013)

My husband, daughter, and I are very satisfied. The staff is always efficient, friendly, and welcoming as well as taking the time to explain any questions you might have.The atmosphere is very pleasant as is the beautiful decor. We have recommended the office to many people. We also appreciate the reminder calls. Keep up the good work.


StarStarStarStarStar Prompt and efficient service in a friendly env... —    (Patient since 2022)

Prompt and efficient service in a friendly environment


StarStarStarStarStar Exceptional service —    (Patient since 2019)

From the receptionist, to the hygienist to Dr. Pumpalov, the dentist, my experience at Smiles was efficient, friendly and professional.


StarStarStarStarStar Fantastic —    (Patient since 2022)

Fantastic Able to get short notice first time emergency appointment, talked me through the situation and potential options. Was able to do a quick repair on the spot. Super nice Dentist who was very considerate.


StarStarStarStarStar The first impression when walking in, was very ... —    (Patient since 2022)

The first impression when walking in, was very impressive. The facility is first class. The staff very welcoming and professional.


StarStarStarStarStar The cleaning was thourough and took a bit longer.. —    (Patient since 2012)

The cleaning was thourough and took a bit longer. Asked for a dentist visit who stopped by and will need a filling. As usual service was friendly.


StarStarStarStarStar Friendly, bright and prompt with wonderful conv... —    (Patient since 2017)

Friendly, bright and prompt with wonderful conversation from Angie with an experienced, caring approach to dental hygiene.


StarStarStarStarStar Everything was easy, and well done. I didnt hav... —    (Patient since 2016)

Everything was easy, and well done. I didnt have to wait. The ONLY thing I missed were old magazines to look at, but thought maybe there were none cuzz of Covid???


StarStarStarStarStar  —    (Patient since 2014)

The best hygienist appointment I've ever had - Ashlee was gentle but thorough and friendly. Would highly recommend.


StarStarStarStarStar Amazing service!!! Highly recom —    (Patient since 2022)

Amazing service!!! Highly recommend


StarStarStarStarStar I had a surprisingly pleasant experience at Smi... —    (Patient since 2022)

I had a surprisingly pleasant experience at Smiles from when I first walked in, to before I left. The front staff were respectful and welcoming. The technician who cared for my teeth was professional, helpful with information to care for my teeth, and welcoming. I would definitely recommend this business from my first experience there.


StarStarStarStarStar The dental surgery went well. However, the af... —    (Patient since 2012)

The dental surgery went well. However, the after care left much to be desired. My visit on on Tuesday March 15 and by Saturday March 18, I developed an abscess. I was prescribed antibiotics by my GP on Monday March 21. He told me to contact the dental office to let them know what was going on, which I did. The receptionist said that someone would have contacted me that day, No one did. I called back again on the morning of Wednesday March 23 and told the receptionist that I would come in to see anyone because I was still experiencing pain and discomfort, even though I was trying to take the antibiotics. Again she said that "someone" would call me back. I called the afternoon and was put through to "someone", that is after, I strongly expressed dissatisfaction and disappointment, with the service. Terika took the time to explain certain things and said what I was experiencing was "normal".


StarStarStarStarStar Excellent services throughout! —    (Patient since 2019)

Excellent services throughout!. Thank you. Front desk always welcoming, friendly and efficient. Mary Anne is the best -professional, efficient and personable.


StarStarStarStarStar I enjoy my visits with my hygenist —    (Patient since 2018)

I enjoy my visits with my hygienist


StarStarStarStarStar Again you have failed with the financial part o... —    (Patient since 2015)

Again you have failed with the financial part of your practice. Last year I was advised 3months after my appoint that there was an outstanding bill $1.8k bill this year I gave the benefit of the doubt and paid the required deposit up front and what I thought was a the final billing amount of $600k plus dollars now only to find that I have overpaid the account which was January 2022 and no one contacted me to advise, until I visited your office I would not have known, your accounting support need to pay attention to communication and what people owe or have a credit on account - this is appalling finance reporting.


StarStarStarStarStar TOP NOTCH —    (Patient since 2022)

I don't think there is another dental office that's better. If there is, I must be in heaven.


StarStarStarStarStar Not too sure what "Online presence " is all abo... —    (Patient since 2022)

Not too sure what "Online presence " is all about , but the actual experience of being present in the clinic , being worked on , charged and dis-charged , was the smoothest dental experience I have had , ever since the school dental clinic forgot to insert a jaw-opening device when being laughing gassed , resulting in gas- mask being removed , spring inserted and the 12 year old , namely myself waking up much later in a bed , with surrounded by anxious dental staff and a furious Mother .


StarStarStarStarStar Dr. Cardwell & his team always provide excellen... —    (Patient since 2023)

Dr. Cardwell & his team always provide excellent services......always very competent, efficient, friendly, & caring!


StarStarStarStarStar Exceptional service —    (Patient since 2016)

Lovely experience from everyone at the front desk and the service delivery.


StarStarStarStarStar MarryAnn was fantastic. So friendly, knowledgea... —    (Patient since 2022)

MarryAnn was fantastic. So friendly, knowledgeable and made me feel very comfortable. It was such a pleasant surprise to enjoy coming to the dentist!


StarStarStarStarStar Excellent, professional service and courteous s... —    (Patient since 2020)

Excellent, professional service and courteous staff at all times! Highly recommended!


StarStarStarStarStar My dental hygienist was very nice and helpful. ... —    (Patient since 2021)

My dental hygienist was very nice and helpful. I really enjoyed going to her and she made me feel really well taken of and it was judgement free!! She also done a really good job with answering all of the questions/concerns I had.


StarStarStarStarStar All of my experiences at Smiles have been good.... —    (Patient since 2022)

All of my experiences at Smiles have been good. However my previous experience prior to the most recent one (March 1), which involved fillings, was exceptional, and the sequence to my most recent visit gives me hope that I shall be more comfortable with my dentures in the future.


StarStarStarStarStar Great atmosphere! This was my first time at Sm... —    (Patient since 2022)

Great atmosphere! This was my first time at Smiles Inc, the staff were very friendly and made me feel comfortable. I would definitely recommend them to friends and family.


StarStarStarStarStar  —    (Patient since 2015)

I went for a cleaning and for her to check a tooth that was bothering me. I have no complaints and thought the appt went well. My hygienist is very good and friendly which makes me feel at ease. Thanks.


StarStarStarStarStar Ms. Brenda Simons —    (Patient since 2022)

My hygenist appointment was Wed Feb 23 @ 12 noon with Ms Angelique. Checked in and pleasant receptionist asked me to have a seat and shortly thereafter Ms Angelique came and collected me for my appointment. She was her usual cordial self, and proceeded with cleaning my teeth, after we made my next appointment. I always feel ‘cared for’ at my appointment with my hygenist.


StarStarStarStarStar  —    (Patient since 2014)

Good Day, On arrival at Smile I'm greeted with a friendly smile a polite hello. The time in the waiting area is not long before I'm take into the hygienist chairs. Their service is thorough and professional.


StarStarStarStarStar Dental hygienist Ashley was attentive and effic... —    (Patient since 2018)

Dental hygienist Ashley was attentive and efficient with my cleaning. She listened to my concerns and exercised delicate care around sensitive areas. All in all, I was pleased with my experience.


StarStarStarStarStar Stephanie provided excellent service  —    (Patient since 2011)

Stephanie provided excellent service


StarStarStarStarStar Friendy and professional staff. —    (Patient since 2017)

Greeted by the friendly staff at the front desk and La-Vawn treated me very well and in her usual professional, friendly manner. She was very understanding and efficient in taking my x-rays, which I really don't like, and explained the issues I have and the best way to take care of my mouth.


StarStarStarStarStar I love to see my hygienist Steph! ... —    (Patient since 2020)

I love going to see my dental hygienist Steph! She puts me at ease and I love how clean my teeth feel after my visit with her! She’s the best!


StarStarStarStarStar I am very happy with my hygienist Lavone and al... —    (Patient since 2016)

I am very happy with my hygienist Lavone and all at Smiles


StarStarStarStarStar My visit was awesome from start to finish. Ever... —    (Patient since 2022)

My visit was awesome from start to finish. Everyone is always courteous and efficient.


StarStarStarStarStar Excellent service always. Second to none. I wi... —    (Patient since 2022)

Excellent service always. Second to none. I will refer Smiles Inc to all my friends.


StarStarStarStarNo Star I have had many dental problems over the years ... —    (Patient since 2018)

I have had many dental problems over the years and developed a true phobia of goin to “the dentist”. When I first started going to Smiles I was still fearful of dentists. I have been getting my dental needs done at Smiles for the past 3 years and have every confidence in their team of dentists. I would recommend them to anyone. They work with you on payment, appointment time AND their staff is friendly yet professional.


StarStarStarStarStar I had a very professional hygienist appointment... —    (Patient since 2011)

I had a very professional hygienist appointment. Crystal was very thorough in removing the stains from my teeth.


StarStarStarStarStar I had an emergency visit and everything was han... —    (Patient since 2018)

I had an emergency visit and everything was handled with the outmost care and professionalism. Thank you kindly!


StarStarStarStarStar Best dentist ever —    (Patient since 2022)

Smile service was excellent was comfortable with the dentist that take care of my tooth very quick and neat thank for the good service from smile dentist


StarStarStarStarStar Staff is great, helpful and friendly. Very good... —    (Patient since 2022)

Staff is great, helpful and friendly. Very good hygienist and gentle. Made me feel at ease.


StarStarStarStarStar Visiting my dental hygienist... —    (Patient since 2014)

I thoroughly enjoy visiting my dental hygienist as she is very kind and gentle and always point out what I need to do so that I can have healthy teeth.


StarStarStarStarStar Smiles personnel are always pleasant and knowle... —    (Patient since 2011)

Smiles personnel are always pleasant and knowledgable. The atmosphere is friendly, relaxing and comfortable and in my biased opinion, Dr. Cardwell and Lavonne are the best! In my 50+ years of dental cleaning, Lavonne has been the most thorough hygienist I've encountered.


StarStarStarStarStar excellent clarity —    (Patient since 2012)

Excellent clarity throughout our appointment. Lauren and Dr Cardwell are a wonderful team!


StarStarStarStarStar My overall experience was a 5 star —    (Patient since 2011)

My overall experience was a 5 star


StarStarStarStarStar 1st class front to backthank you —    (Patient since 2012)

1st class front to back thank you


StarStarStarStarStar If you care about your teeth then move to Smiles —    (Patient since 2013)

Moving to Smiles a few years ago was the best thing I did...For my teeth anyway. Sparkly clean premises, friendly staff and very professional.


StarStarStarStarStar Had a nice experience and hygienist was knowled... —    (Patient since 2014)

Had a nice experience and hygienist was knowledgeable and polite.


StarStarStarStarStar The staff are always very friendly and show you... —    (Patient since 2012)

The staff are always very friendly and show you that they care for your wellbeing. I never have to wait very long to be seen and am always seen within the expected timeframe. Thank you Smiles Inc. for a great experience.


StarStarStarStarStar excellent service................................. —    (Patient since 2017)

excellent service.................................................


StarStarStarStarStar I give five stars because i always feel i get e... —    (Patient since 2016)

I give five stars because i always feel i get excellent service.


StarStarStarStarStar My experience with your organization was a very... —    (Patient since 2021)

My experience with your organization was a very good one.


StarStarStarStarStar Milana had an emergency visit to the dentist o... —    (Patient since 2014)

Milana had an emergency visit to the dentist office (Smiles) where I accompanied her, and it was a great experience, simply because she did not have a scheduled appointment, still the service was impeccable, we had three staff members had come in and everyone of them were personable. We thank you, Milana and Nana.


StarStarStarStarStar Very positive visit —    (Patient since 2021)

Coming highly recommended from friends and needing to change dentists, I signed up to be a patient at Smiles. I was delighted. They made me very comfortable, were knowledgeable and efficient at the same time being polite, friendly and professional. I needed emergency dental work, which was explained carefully, and I was given price options, which are important even with dental insurance. Emergency work, was done and dusted in 20 minutes, pain management was discussed carefully, although in truth I never had any pain. Highly recommend this dental practice.


StarStarStarStarNo Star Jermiah steede - If you, as a company, can focu... —    (Patient since 2021)

Jermiah steede - If you, as a company, can focus a little on insuring that your clients are comfortable. Especially “first time clients”. Other than that, I am completely certified with my first appointment and can’t wait to move forward as a client. I AM EXCITED 😊


StarStarStarStarNo Star My Hygenist Crystal is awesome,the company only... —    (Patient since 2021)

My Hygenist Crystal is awesome,the company only got a 4 start due to the expensive co pay


StarStarStarStarStar Great First Impression —    (Patient since 2022)

This was our family's first encounter with SMILES Inc. We were pleasantly surprised! The appt started on time. Dr. Lightbourne was professional, calming, and provided great information. The check-in and check-out process was smooth.


StarStarStarStarStar It really was a pleasure to attend the Smiles c... —    (Patient since 2013)

It really was a pleasure to attend the Smiles clinic for my dental care, I always get kind attentive service and this weeks visit was no different. I really appreciate the staff there, its hard in these times to work in any form of health care and as a health care professional I felt I was in safe hands.


StarStarStarStarStar ****** Exemplary Service!! —    (Patient since 2021)

First and foremost from leaving a message the night before and being contacted at 7:38 am to acknowledge receipt of my concern and to invite me to come to this practice was heartwarming. I truly enjoyed my entire experience from the time I walked in the door. Your frontline staff made me feel at home and assured me despite my bing in excruciating pain that my needs would be met. Keisha and the girls in the back were exemplary in the way in which they executed my needs in preparation for my visit with Dr P who came in took away my pain and went out of his way to assure me that he would meet my medical needs. I was well taken care of left painless and in high spirits eagerly awaiting my next appointment in three weeks. As a result of this fine service I am choosing to become a part of your family 😊 I look forward to doing business with you SmilesInc. Warmest regards, Jackie Taylor


StarStarStarStarStar Appreciate the time spent with the team at Smil... —    (Patient since 2021)

Appreciate the time spent with the team at Smile Inc.


StarStarStarStarStar Great customer service from Beverley at the fro... —    (Patient since 2021)

Great customer service from Beverley at the front desk, professional and courteous. Also , the hygienist Angilee Tyrell was very patient with me and professional . 😊😊😊😊


StarStarStarStarStar Top Tier Service —    (Patient since 2021)

This was my first time at Smiles and I had a fantastic experience. My hygienist Ashley was incredible, very engaging and made me feel at ease.


StarStarStarStarStar The service was absolutely amazing and staff wa... —    (Patient since 2021)

The service was absolutely amazing and staff walk me through every step of the way.


StarStarStarStarStar Five Star Service  —    (Patient since 2021)

The service provided by your staff was excellent. I was very comfortable and pleased with my experience. I will definitely return . Thank You


StarStarStarStarStar First Class! —    (Patient since 2021)

This dental office not only looks good, but the service matches the aesthetics. When I walked in I was impressed with the design and look of the place. Then I was pleasantly surprised by the kind, friendly service.


StarStarStarStarStar Go! Dental Hygienist hands up... —    (Patient since 2017)

actually I had a great experience with my dental hygienist....she made me feel so comfortable great personality thanks for that!!!


StarStarStarStarStar JaKobi Albuoy’s review  —    (Patient since 2021)

Dr. Lightbourne was a great person. He made sure that I was comfortable today and the meeting Wednesday. Would definitely recommend other persons to go to him if they have any troubles with dental situations.


StarStarStarStarStar The Smiles Inc. facility is modern, clean and q... —    (Patient since 2020)

The Smiles Inc. facility is modern, clean and quiet. The staff are patient, accommodating and pleasant. Dr Lightbourne's calm bedside manner and attention to detail leave me feeling confident and well taken care of.


StarStarStarStarStar I'm normally uncomfortable at dentists offices ... —    (Patient since 2021)

I'm normally uncomfortable at dentists offices due to past bad experiences. From I entered this location I started to feel so at ease. The warm receptionist, the comfortable surroundings to the professionals who attended to me. I was 100% impressed.


StarStarStarStarStar Excellent service and patient care  —    (Patient since 2021)

Excellent service and patient care


StarStarStarStarStar it was first time seeing a hygienist I hadn't h... —    (Patient since 2017)

it was first time seeing a hygienist I hadn't had before. I had a very good experience. She was excellent.


StarStarStarStarStar Dental consultation.  —    (Patient since 2021)

Patient Satisfaction: Covid restrictions observed, skilled staff, kind caring manner, friendliness, efficient, time taken to discuss my queries and answer questions. Protocol and safety was displayed by both dentist and assistant. I would definitely refer to friends and family.


StarStarStarStarStar From reception to the hygienist chair, I felt w... —    (Patient since 2021)

From reception to the hygienist chair, I felt welcomed and cared for.


StarStarStarStarStar My dentist made sure I was comfortable through ... —    (Patient since 2021)

My dentist made sure I was comfortable through the whole process.


StarStarStarStarStar Very professional and helpful —    (Patient since 2020)

Staff are always so friendly and helpful. Dental services are also top notch.


StarStarStarStarStar Great first visit!! —    (Patient since 2021)

From entering the building I felt a good vibe. Everyone was pleasant and helpful. Patient relationships seemed very personal to the staff. I felt very welcomed and look forward to my next visit.


StarStarStarStarStar Excellent service by everyone at Smiles. Tota... —    (Patient since 2021)

Excellent service by everyone at Smiles. Totally satisfied and a happy customer.


StarStarStarStarStar Enjoyed my first visit. Stephanie was awesome! —    (Patient since 2021)

Enjoyed my first visit. Stephanie was awesome!


StarStarStarStarStar THIS WAS A PLEASANT AND STRESS FREE FIRST VISI... —    (Patient since 2021)

THIS WAS A PLEASANT AND STRESS FREE FIRST VISIT FOR ME . THE TECHNICIAN TWHO TOOK XRAYS PUT ME AT MY EASE. MY DENTIST WAS CHARMING AND LISTENED TO MY CONCERNS AND ADVISED ME ABOUT FOLLOW UP PROCEDURES. THE FRONT DESK STAFF WERE WELCOMING AND HELPFUL.


StarStarStarStarStar You guys are great. Appluse all around! —    (Patient since 2011)

You guys are great. Doing excellent work and providing top end professional service in a very trying time.


StarStarStarStarStar The Best.  —    (Patient since 2019)

Professional. Excellent service. Friendly. I wouldn’t go anywhere else.


StarStarStarStarStar I am please to be a patient here.  —    (Patient since 2019)

I am please to be a patient here. I am very apprehensive about being vulnerable, but I feel comfortable and relaxed when in the chair. Especially when with Ms. Krystal Williams. Thanks for the service.


StarStarStarStarStar My hygienist is simply awesome and I have no he... —    (Patient since 2022)

My hygienist is simply awesome and I have no hesitation in recommending her to my friends and family. Thank you Angelique.


StarStarStarStarStar Thoroughly professional in all aspects from arr... —    (Patient since 2013)

Thoroughly professional in all aspects from arrival to departure. Greeted with a smile and called by name upon arrival and my procedure explained and carried out by the Doctor in a professional manner. A visit to the dentist is not what some people think it is as it was somewhat enjoyable. No qualms about revisiting Smiles next time.


StarStarStarStarStar Consistently awesome —    (Patient since 2019)

From arrival to departure, all staff are welcoming and professional. Great office space.


StarStarStarStarStar  —    (Patient since 2021)

You need to provide privacy if a patient feels uncomfortable without a door to the room


StarStarStarStarStar Excellent service —    (Patient since 2013)

I have been going to SmileInc for a while now and it is a really great place. Great attention, great service and fantastic results. Everyone from Dr. Cardwell to the staff are very friendly, respectful and caring! I highly recommend SmilesInc if you’re looking for a dentist office.


StarStarStarStarStar Nothing less from the best! —    (Patient since 2017)

Always look forward to visiting Smiles Inc. Good people. Good ambiance. Service with a smile. Thanks for being good at what you do best- providing exceptional dental service. Keep it up. Cheers, Kemar


StarStarStarStarStar Implants  —    (Patient since 2021)

I went to dr. Lightbourne and he was amazing. I immediately felt at ease. He has wonderful bedside manner. I would recommend him to anybody, any day!!


StarStarStarStarStar Great friendly service Hats off to the recept... —    (Patient since 2021)

Great friendly service Hats off to the receptionist Beverly. She was amazing, courteous and kind. Others can take notes from her on how to answer a phone professionally.


StarStarStarStarStar Simply Amazing! —    (Patient since 2018)

Most people do not look forward to heading into the dentist office but for me l actually look forward to it! The experience from beginning to end is so pleasant and the people you come into contact with are the best of the best!


StarStarStarStarStar Angie is a keeper... —    (Patient since 2022)

Angie is very professional and she does a fantastic job. I was very happy to have her as my hygienist. To put it bluntly. After her treatment my mouth felt really good not sore from flossing and the drill. She's a keeper" I


StarStarStarStarNo Star Excellent service from Lavonne as usual! —    (Patient since 2016)

Excellent service from Lavonne as usual!


StarStarStarStarStar Pleasant, attentive and thorough at Smiles Inc.... —    (Patient since 2019)

Pleasant, attentive and thorough at Smiles Inc.


StarStarStarStarNo Star  —    (Patient since 2018)

My visit to Smiles was a pleasant one. I am one that does not enjoy dental visits, but the staff was friendly and efficient. I was comfortable and not overly stressed. While my fear of dentists may never subside, the Smiles staff and my hygienist did their best. I look forward to meeting my new dentist as Dr. Betts has left the practice and discussing what further treatments will be required.


StarStarStarStarStar Everyone is always so friendly and professional... —    (Patient since 2020)

Everyone is always so friendly and professional and Smiles is always super clean!


StarStarStarStarStar Crystal is the Best! —    (Patient since 2011)

I love Crystal - she is the best hygienist I have ever had. She has a lovely personality and is very thorough, but still makes you feel at ease. For someone like me who was terrified of dentists having survived UK dentistry as a child, both Crystal and of course Dr. Cardwell, have made all the difference in the world.


StarNo StarNo StarNo StarNo Star Always pleased with the service at Smiles inc. ... —    (Patient since 2022)

Always pleased with the service at Smiles inc. keep up the awesome work


StarStarStarStarStar Bermuda’s Best —    (Patient since 2018)

Smiles is the absolute best place to get dental service. The staff is awesome! There is almost no wait time, they fit you in whenever possible and do not harass you about outstanding bills. Not to mention the dental work is painless and on point. What more can a client want?


StarStarStarStarStar Smiles Inc is awesome, they have great customer... —    (Patient since 2019)

Smiles Inc is awesome, they have great customer service and the staff is friendly. My Hygienist is professional, conversational and helpful when discussing my options for dental health. I recommend Smiles Inc whenever anyone is looking for a dentist. ps: the piped in music is good too :)


StarStarStarStarStar Thank you very much for taking me so quickly —    (Patient since 2021)

Thank you very much for taking me so quickly


StarStarStarStarStar I always have a good experience with Smiles Inc... —    (Patient since 2010)

I always have a good experience with Smiles Inc. and its Staff. I did tick that I had to wait to be seated, but it was probably no more than 7 - 10 minutes. Do not think anyone expects to be seated right at the time of their appointment, so no worries.


StarStarStarStarStar Excellent care, lovely clean and welcoming envi... —    (Patient since 2014)

Excellent care, lovely clean and welcoming environment!


StarStarStarStarStar The service was great and the staff were excell... —    (Patient since 2016)

The service was great and the staff were excellent!


StarStarStarStarStar Amazing Service. —    (Patient since 2021)

Amazing Service. Highly recommended


StarStarStarStarStar Relaxed atmosphere, spotless appearance and pro... —    (Patient since 2023)

Relaxed atmosphere, spotless appearance and professional, friendly and efficient staff.


StarStarStarStarStar Great experience! Enjoyed the visit —    (Patient since 2021)

Great experience! Enjoyed the visit


StarStarStarStarStar Smiles Inc. are always friendly and effecient! ... —    (Patient since 2015)

Smiles Inc. are always friendly and effecient! I never feel like I am just "another Patient"!


StarStarStarStarStar My Experience at Smiles Inc. —    (Patient since 2020)

The minute I walked in I was greeted. The receptionist took my information and asked me to take a seat. All professionally done. When my name was called I was escorted into a room and waited for the Dr. who was very very pleasant, saw to why I came, gave me his verbal diagnosis of my follow up and I was on my way. All very professional and so pleasant.


StarStarStarStarStar Dentist AppointmentI had a very good experienc... —    (Patient since 2022)

Dentist Appointment I had a very good experience , didn't have to wait to long. The Hygienist was very good, pleasant, knew what she was doing and explained everything which I really appreciated. She was very Professional.


StarStarStarStarStar Doctor lightbourne and his assistance were very... —    (Patient since 2021)

Doctor lightbourne and his assistance were very helpful and answered my questions. Both have a great bedside manner.


StarStarStarStarStar Always a thorough dental hygiene appoint. —    (Patient since 2022)

Always a thorough dental hygiene appoint.


StarStarStarStarStar Top Notch Service —    (Patient since 2023)

I am always pleased with the professional and efficient manner of the staff. Always very clean facilities.


StarStarStarStarStar I'm extremely satisfied with Smile Dentistry!F... —    (Patient since 2018)

I'm extremely satisfied with Smile Dentistry! Friendly helpful staff and fantastic knowledgeable doctors. Very clean, modern and bright!


StarStarStarStarStar Clean, Professional, Knowledgeable, State-of-th... —    (Patient since 2022)

Clean, Professional, Knowledgeable, State-of-the-art Dental Practice.


StarStarStarStarStar They did a great job and the staff were very fr... —    (Patient since 2021)

They did a great job and the staff were very friendly!


StarStarStarStarStar Amazing service and a pain free experience!!!!... —    (Patient since 2022)

Amazing service and a pain free experience!!!!


StarStarStarStarStar Choosing Smiles as my dental care provider was ... —    (Patient since 2011)

Choosing Smiles as my dental care provider was certainly one of the best decisions I have made regarding my health. Over the years you have demonstrated that that you are conscientious and sensitive to the needs of your clientele. My dental hygienist is incredibly professional and skilled. It is a real pleasure doing business.


StarStarStarStarStar Hygiene appointment  —    (Patient since 2021)

My teeth feel so clean ! Thanks Stephanie ! 😁


StarStarStarStarStar Excellent service, as always —    (Patient since 2011)

Excellent service, as always


StarStarStarStarStar Great Service —    (Patient since 2018)

Great customer service in a warm and friendly environment.


StarStarStarStarStar Accommodating and professional —    (Patient since 2021)

Although not scheduled for Emergency dental work, Smiles took me in, after my frustrating call-around to various practices who were allegedly on the Emergency list but passed me along to someone else. Smiles were super organized; very pleasant reception staff; an excellent dental assistant; and a most professional Dr. Hypolite who triaged my dental situation in conjunction with the Patient. The facilities are top-notch and high-tech. My normal dentist was off-island at the time and would need to quarantine on his return.


StarStarStarStarStar I was very pleased that Smiles remembered me an... —    (Patient since 2022)

I was very pleased that Smiles remembered me and were willing to set up an appointment with the dental hygienist. I received excellent care on my visit for which I am very grateful


StarStarStarStarStar Excellence service from the receptionists to th... —    (Patient since 2020)

Excellence service from the receptionists to the dentist and his assistant.


StarStarStarStarStar The minute I walked in, I felt very safe (given... —    (Patient since 2020)

The minute I walked in, I felt very safe (given these Covid times). My dental assistant and Dentist were prompt and very kind. Both had a lovely sense of humor...definitely needed when visiting the Dentist! Very impressed with my first visit. Maria


StarStarStarStarStar I have been very satisfied with the greeting an... —    (Patient since 2022)

I have been very satisfied with the greeting and professional service so far provided.


StarStarStarStarStar Awesome place Very friendly and very professio... —    (Patient since 2020)

Awesome place Very friendly and very professional in my opinion


StarStarStarStarStar I enjoy my visits, with exception of extraction... —    (Patient since 2017)

I enjoy my visits, with exception of extractions!!! Everyone is so pleasant and helpful... Merry Xmas to you all!


StarStarStarStarStar I am totally satisfied with your clean environm... —    (Patient since 2020)

I am totally satisfied with your clean environment and the feeling of safety especially with Covid19. Also the hygienist, Mary Anne, that did my cleaning especially since I had the same one for 30 years. I had asked if there was any senior rates and Ms. Richardson, receptionist, said she would follow that up with her boss. I am waiting for a response. I was with dentist Dyer for over 40 years until he retired. I only went to the office every six months for the hygienist. I was paying more for insurance coverage then what I was using so stopped that coverage. I know I probably had a special rate from Dr. Dyer since I was his first patient. The women who took over the practice had me paying 400% more for a cleaning. The second time I was not happy with that, hence my cleaning had gone over 6 months.


StarStarStarStarStar Professional, fantastic & friendly —    (Patient since 2014)

Professional, fantastic & friendly


StarStarStarStarStar I want to say congrats to Smiles for their cont... —    (Patient since 2013)

I want to say congrats to Smiles for their continued professionalism during these very trying times. Dr Hypolite did my procedure and I want to thank her and her assistant for an excellent handling of my extraction. Well done!


StarStarStarStarStar This was a no wait visit and excellent service —    (Patient since 2010)

This was a no wait visit and excellent service


StarStarStarStarStar Smiles is a great dentist office. They take t... —    (Patient since 2020)

Smiles is a great dentist office. They take time to explain all the steps of your procedure. 😁


StarStarStarStarStar Very professional, pleasant and polite! —    (Patient since 2018)

Very professional, pleasant and polite!


StarStarStarStarStar Best dentist ever —    (Patient since 2013)

I am so glad I found you guys


StarStarStarStarStar Dr. Lightbourne is the best...hands down! —    (Patient since 2024)

Dr. Lightbourne is the best...hands down!


StarStarStarStarStar Professional Friendly and Sterile Environment —    (Patient since 2020)

Came to Smile Inc Monday. All Covid protocols were in place and heeded. People were professionally kind and it was warm and sterile environment. Made me want to change my dentist. Dr Lightbourne ...I think broke everything down to a fine science. The nurse was so cool.


StarStarStarStarStar As usual the reception staff were welcoming. .. —    (Patient since 2010)

As usual the reception welcoming. I did not have to wait more then a couple of minutes before I was taken to the dental room. .The technician chatty and explained everything. Dr Cardwell, his first morning back, was professional. I had an anaesthetic which was pain free, and the procedure went extremely smoothly. I left with a new bridge which felt very comfortable in my mouth, and it was all a very stressless experience. Highly recommended.


StarStarStarStarStar .Beverly Daniels —    (Patient since 2022)

My first visit was very encouraging as I was treated with ta high level of professionalism and respect. My return visit was equally as rewarding. Very good customer service.


StarNo StarNo StarNo StarNo Star Not satisfied. —    (Patient since 2020)

I went to smile for regular clean up and they asked me I should get a full Xray done When I asked for cost they said its a very normal fees, but it was more than the cost of clean up.They also could not finish the clean up in one sitting and asked me to come again and that is separately chargeable. I do not think I will ever revisit the clinic. Sanity wise the clinic was really clean.


StarStarStarStarStar Bryan Rose —    (Patient since 2022)

First time experience with Smiles. Very pleasant staff and Dr. Lightbourne was extremely accommodating.


StarStarStarStarStar Very friendly staff and a modern, clean environ... —    (Patient since 2020)

Very friendly staff and a modern, clean environment.


StarStarStarStarStar From the receptionist to meeting the Dr and ass... —    (Patient since 2020)

From the receptionist to meeting the Dr and assistant. Great service and professional, very friendly.


StarStarStarStarStar Excellent service provided —    (Patient since 2015)

Excellent service provided.


StarStarStarStarStar Excellent service, from all the staff.  —    (Patient since 2010)

Excellent service, all the staff members are very friendly easy to talk and they always give a wonderful warm greeting when you enter the building. They go over and above for the customers. I am so glad I switched and came to Smiles Inc. Thank you Smiles Inc staff.


StarStarStarStarStar This was my first appointment and I was very im... —    (Patient since 2020)

This was my first appointment and I was very impressed with the detailed attention that I received. Also, the way that Dr. Cardwell explained each step of what to expect. The service was excellent indeed, and I felt very comfortable. I look forward to my next appointment. Thank you very much.


StarStarStarStarStar I always have a pleasant experience with my hyg... —    (Patient since 2013)

I always have a pleasant experience with my hygienist. She is excellent, especially when there are no problems with my mouth. I don't wish to change her for anything.


StarStarStarStarStar It is a pleasure to visit and the warm greeting... —    (Patient since 2015)

It is a pleasure to visit and the warm greetings and professionalism is an assest..Also the decor is soothing to the eye.


StarStarStarStarStar Excellent! —    (Patient since 2019)

Modern and clean facilities. Krystal was very gentle and thorough.


StarStarStarStarStar I’ve just had my first consult, and I thought i... —    (Patient since 2020)

I’ve just had my first consult, and I thought it went really well. Very friendly staff.


StarStarStarStarStar I’m very comfortable with the service you provi... —    (Patient since 2011)

I’m very comfortable with the service you provide, the staff are friendly, and courteous. I’d like to thing you deal with your patience in a timely fashion


StarStarStarStarStar Staff is amazing. Friendly and helpful. They as... —    (Patient since 2011)

Staff is amazing. Friendly and helpful. They assist in any way possible.


StarStarStarStarStar Angielee is the best hygienist I’ve had. —    (Patient since 2011)

Angielee is the best hygienist I’ve had. Thank you so much for an excellent job! Also the ladies at front desk are great. I love smiles.


StarStarStarStarStar Appointment - Monday, 10th February @ 8:30 —    (Patient since 2014)

Excellent service as always. Dr. Akbar Lightbourne is a gem.


StarStarStarStarStar I have always hated the dentist. However during... —    (Patient since 2020)

I have always hated the dentist. However during my first ever visit with Smiles I've never felt more comfortable. I still don't fully like having to go to the dentist but I'm definitely not as afraid about my procedure to come.


StarStarStarStarStar I found the staff very friendly and they made m... —    (Patient since 2020)

I found the staff very friendly and they made me feel quiet comfortable .


StarStarStarStarStar Review of office visit... —    (Patient since 2020)

For the brief time I was in the office all interaction with staff was good. It was a first visit and i was a bit put off by how much of a clinic atmosphere it was. Like a hospital. Only because I'm used to smaller, intimate, dentist setting. Will hold further comment for a time when I need to return for longer period and service.


StarStarStarStarStar Excellent review —    (Patient since 2022)

I phoned Smiles on Mon., Jan. 27 as I had a chipped front tooth. Beverly fit me in with Dr. Cardwell on Wed. which was greatly appreciated. :)


StarStarStarStarStar First visit —    (Patient since 2020)

It was a good first visit from the receptionists to my hygenist. She was very thorough and explanatory. I was very comfortable.


StarStarStarStarStar Excellent Service and Customer Care —    (Patient since 2019)

We really enjoyed our visit. The staff were so friendly and welcoming. They really made us feel comfortable. Additionally, the office decor was very inviting. It made our experience enjoyable.


StarStarStarStarStar  —    (Patient since 2020)

I was very impressed with the fact that Dr. Lightbourne was willing to do research on my atypical facial pain and that he would contact other specialists to try to shed some light on my condition. It made me feel that I was important enough to do this. I was made to feel comfortable by all the team at Smiles Inc.


StarStarStarStarNo Star La-Vawn is top notch I will follow her to the e... —    (Patient since 2019)

La-Vawn is top notch I will follow her to the ends of the earth!


StarStarStarStarStar Simply the Best —    (Patient since 2018)

Even the tooth fairy would be impressed. Always exceptional services from the minute you walk in the door to the time you leave.


StarStarStarStarStar Great service.E mail reminders are great. —    (Patient since 2013)

Great service. E mail reminders are great.


StarStarStarStarStar Bermuda's Best Dental Office! —    (Patient since 2011)

Everyone at Smiles is enthusiastic about what they do. They are friendly, professional and actually make my experience at the dentist an enjoyable one.


StarStarStarStarStar Great job! —    (Patient since 2013)

I really enjoyed my cleaning, especially the friendly chit chat during the session. You have the best staff!


StarStarStarStarStar The experience with Smiles Inc. has been superb... —    (Patient since 2022)

The experience with Smiles Inc. has been superb from start to finish! From an employee giving up her own appointment to the "knowledge" that was so graciously given by Dr. Lightbourne, it has been awesome and we look forward to building a relationship over the years to come.


StarStarStarStarStar I was referred to Dr. Samuels for a consultatio... —    (Patient since 2019)

I was referred to Dr. Samuels for a consultation by my Dentist, Dr. Maybury and I must say I was very impressed from the moment I entered the door until I left. Everyone I came into contact with was very professional and helpful. I’m not sure I’m spelling her name correctly but Lana was very helpful and any question I had for her before the Dr. Samuels arrived was answered in a way I understood. Dr. Samuels was very straightforward and gave option that I could talk over with my primary dentist. Thank you for a great experience. Sharon Elaine Peets


StarStarStarStarStar Very encouraging —    (Patient since 2019)

Everyone was welcoming and inspired trust


StarStarStarStarStar Love my new Hygienist. She explained everything... —    (Patient since 2022)

Love my new Hygienist. She explained everything to me in reference to my teeth cleaning. Hope she is still there when I come back again.


StarStarStarStarStar Taken my wife Erna to Smiles was the best thing... —    (Patient since 2019)

Taken my wife Erna to Smiles was the best thing that could have happen With the Dentist and nurse being very professional plus there receptions the way we were handle. I would recommend Smiles to anyone that asks.


StarStarStarStarStar  —    (Patient since 2013)

Changing our family dentist to Dr. Cardwell and staff was the best thing I have done in relation to my families dental care!!! Dr. Cardwell and my hygienist Levon are wonderful at what they do. The level of care is exemplary. Dr. Cardwell and staff are all highly professional as well as very pleasant and welcoming. The front desk staff is the nicest we have come across in any office we attend. If one can say a trip to the dentist is pleasant one could say that about Smiles.


StarStarStarStarStar Weekend broken tooth fixed —    (Patient since 2010)

Had a tooth break on the weekend and got a different Dr to repair it on Monday morning.. Can't remember her name but her assistant and her were both Amazing.. Well not the needle.. They were both friendly, professional and knowledgeable.


StarStarStarStarStar Great atmosphere, everyone greets you and smil... —    (Patient since 2017)

Great atmosphere, everyone greets you and smiles. Very professional and clean establishment.


StarStarStarStarStar All your staff are charming starting at the Rec... —    (Patient since 2016)

All your staff are charming starting at the Reception all the way through. Dr Francis and Di make a Dream Team and are very attentive as is Dr David. The Office and Surgery are spotlessly clean and very well equipped.


StarStarStarStarStar I’m a nervous person at the dentist after a bad... —    (Patient since 2016)

I’m a nervous person at the dentist after a bad experience when I was younger,I am so glad a have started using smiles as my dentist especially Dr Betts


StarStarStarStarStar Amazing atmosphere and facility - was very impr... —    (Patient since 2019)

Amazing atmosphere and facility - was very impressed.


StarStarStarStarStar Great customer service. Everyone was energetic,... —    (Patient since 2019)

Great customer service. Everyone was energetic, I felt at home and comfortable. They facility is amazing. I’d definitely recommend this place to someone!


StarStarStarStarStar Great place , great dentist! —    (Patient since 2017)

Great place , great dentist!


StarStarStarStarStar Immediately on arrival, the Reception staff are... —    (Patient since 2022)

Immediately on arrival, the Reception staff are cordial with a refreshing smile.


StarStarStarStarStar Do not wish to do a rewiew —    (Patient since 2011)

Do not wish to do a review


StarStarStarStarStar Very professional from the beginning to the end... —    (Patient since 2019)

Very professional from the beginning to the end of the appointment, I felt valued and informed.


StarStarStarStarStar Always helpful and friendly. —    (Patient since 2022)

Always helpful and friendly.


StarStarStarStarStar Penny watlington —    (Patient since 2013)

I found crystal to be excellent, technique, personality, and explanations of teeth Conditions and what to do about it 5 stars!


StarStarStarStarStar I love the people and think Smiles does a great... —    (Patient since 2022)

I love the people and think Smiles does a great job


StarStarStarStarStar Excellent professional service from Crystal. Pe... —    (Patient since 2014)

Excellent professional service from Crystal. Personable and helpful.


StarStarStarStarStar Smiles is the perfect name —    (Patient since 2019)

I was booked from my dentist office to come to get a service my doctor didn’t provide. My appointment was moved but the lady who called me was so nice about moving my appointment to later. When I got there the dental assistant was warm when she greeted me and Dr. Lightbourne came in and exceeded my expectations on his bedside manner and the whole experience was made the service so much easier. I’m ever grateful


StarStarStarStarStar New customer —    (Patient since 2019)

It was my first visit and I felt at ease and I was looked after very well.


StarStarStarStarStar Wonderful visit! —    (Patient since 2019)

Staff at Smiles are friendly, prompt and knowledgeable. I had a very enjoyable visit though the reason for the visit was not the best. I left the appointment armed with knowledge and a plan of treatment to address the concern. Dr. Lightbourne's calm, reassuring demeanor and confidence put me at ease. I would recommend this dental office to anyone!


StarStarStarStarStar All good as usual, smiling faces and pleasant p... —    (Patient since 2014)

All good as usual, smiling faces and pleasant people.


StarStarStarStarStar I normally enjoy coming to visit smiles with my... —    (Patient since 2014)

I normally enjoy coming to visit smiles with my Granddaughter, however my last visit was not so welcoming. I had one of the hygienist tell me when I walked in with my grand that the seat there was not for me... not in a nice manner either. She proceeded to tell me that my grand needed some x-rays I said what would that be for, she said her teeth!!! I am sure it would not have been for her leg.. however I was asking because I was not sure the purpose of the x-rays.. Then she told me I am going to need you to go out in the hallway until the x-rays are finished, I went straight to the waiting area.. it's just her tone which was a turn off.. finally Dr. Betts came in, thank god, because I was sure about to leave..


StarStarStarStarStar Great environment helpful and friendly staff. —    (Patient since 2019)

Great environment helpful and friendly staff.


StarStarStarStarStar I'm pleased with my service at Smiles.  —    (Patient since 2018)

I'm pleased with my service at Smiles. Never had to wait long for dentist. Always greeted professionally, explained to what will take place on day of service and what needs to happen with next visit. Overall pleasant experience.


StarStarStarStarStar I was not impressed with the hygienist. She ru... —    (Patient since 2019)

I was not impressed with the hygienist. She rushed the appointment was spraying water all over my face. I was not happy with the level of service received and she did not thoroughly clean my teeth. Overall, very disappointed and the huge co-pay at the end was unexpected and although I paid for the services rendered I was not happy with result.


StarStarStarStarStar Excellent professional service. —    (Patient since 2019)

Excellent professional service.


StarStarStarStarStar Great First Time Experience, Great Practice —    (Patient since 2019)

Very Impressed with the service, professionals and whole practice was so clean and amazing staff, overall fantastic really.


StarStarStarStarStar Very uplifting environment, very helpful staff —    (Patient since 2019)

Very uplifting environment, very helpful staff


StarStarStarStarStar  —    (Patient since 2019)

Generally excellent experience


StarStarStarStarStar Great staff, great doc, wonderful experience. —    (Patient since 2019)

Great staff, great doc, wonderful experience.


StarStarStarStarStar I am extremely impressed with Smiles and the st... —    (Patient since 2019)

I am extremely impressed with Smiles and the staff and technicians could not have been more engaging and helpful. I am looking forward to my next visit! I have already recommended you!


StarStarStarStarStar Great dental care and friendly staff —    (Patient since 2011)

Great dental care and friendly staff


StarStarStarStarStar New hygienist (Crystal) —    (Patient since 2014)

I’m very happy with my new hygienist (Crystal) who is efficient, communicates in a very effective way, and is a pleasure to talk with.


StarStarStarStarStar Always good to get reminders and messages from ... —    (Patient since 2010)

Always good to get reminders and messages from Smiles and especially nice when birthdays are remembered and on those occasions,when we are told about what Smiles may be doing to help the Community. Also good to receive the Survey.


StarStarStarStarStar Highly Recommend Smiles!  —    (Patient since 2019)

Crystal, the hygienist, was METICULOUS!! I am kinda nervous about going to the dentist ordinarily, my past experiences with other dentists have been less than positive. She was incredibly pleasant, VERY knowledgeable, and really took her time with every tooth in cleaning it. I am so impressed. And it didn't hurt once- not even a little, which for me was a first. My teeth are very crowded, so it's a challenge to get in between and around where they need to, and usually I wind up with bleeding gums immediately afterward. Not this time. Gentle, thorough- I can't say enough about how pleasant this experience was. And, they have state-of-the-art equipment- x-ray machines are digital, everything sparkling clean and tidy. We just switched dentists out of convenience, and I was really impressed! From start to finish, from the second I walked in the door, I felt cared for and professionally handled. I would recommend them to anyone- especially if you're afraid of the dentist!!!


StarStarStarStarStar I always get professional service from Smiles I... —    (Patient since 2013)

I always get professional service from Smiles Inc. The ladies at the front desk are always helpful and pleasant. Jasmine my hygienist is always professional and does her job well. Dr Betts is the best! We followed her to this practice she was so wonderful. You can't go wrong all around with Smiles Inc.


StarStarStarStarStar Your new hygienist, Crystal, is a lovely lady. ... —    (Patient since 2011)

Your new hygienist, Crystal, is a lovely lady. Thorough, friendly and puts you at ease.


StarStarStarStarStar The team at Smiles are all professional, caring... —    (Patient since 2011)

The team at Smiles are all professional, caring and generally outstanding. Dr. Lighthouse is simply the best and I am thankful to have him.


StarStarStarStarStar I continually to enjoy my visits to smiles. Dr... —    (Patient since 2013)

I continually to enjoy my visits to smiles. Dr. Cardwell is delightful.


StarStarStarStarStar Smiles Inc. staff have always been friendly, pr... —    (Patient since 2010)

Smiles Inc. staff have always been friendly, professional and available to answer any questions and/or concerns I've had. Their location affords me to simply walk over from the office, not driving to park and their facility is top notch, clean, open and decor contemporary, not stuffy like most Dr offices. I have been a client for many years and would highly recommend them without a thought! Julie McRonald


StarStarStarStarStar Honestly, this is the best dental practice I've... —    (Patient since 2013)

Honestly, this is the best dental practice I've ever been to.


StarStarStarStarStar Kudos to everyone at Smiles! . —    (Patient since 2023)

Kudos to everyone at Smiles! The whole experience, albeit quite drawn out because of the nature of the procedure, was professional and friendly.


StarStarStarNo StarNo Star Was a 5 until my last visit with a new hygienist  —    (Patient since 2012)

I’ve been going here to Catia for years, LOVED her! I always left feeling good when I left. My last appointment I had someone new, only asked for a cleaning and got that, my gums were hurting for 3 days after. The new person kept scrapping my gums, my teeth didn’t feel clean after like usual either. I had to come home and scrub them again for them to feel clean. Loved here until catia left. I’ll have to try another hygienist next time or go somewhere else. The front desk didn’t ask how was the new last either, just told me I had to pay just under $300.


StarStarStarStarStar All of the staff were very pleasant and profess... —    (Patient since 2019)

All of the staff were very pleasant and professional with a welcoming attitude.


StarStarStarStarStar Always pleased with the service!  —    (Patient since 2015)

Always pleased with the service!


StarStarStarStarStar I recommend this .... Smilesinc is very modern,... —    (Patient since 2019)

I recommend this .... Smilesinc is very modern, up to date and very clean yet exceptionally friendly staff make you feel welcome and comfortable. I am so happy to have been recommended to this dentist practice


StarStarStarStarStar At Smiles Inc. is the best.  —    (Patient since 2019)

At Smiles Inc, I had the best experience in a long time at the dentist. The staff were so helpful and put me at ease. I actually left with a smile on my face. Would recommend them to everyone.


StarStarStarStarStar It is very convenient and helpful —    (Patient since 2019)

It is very convenient and helpful


StarStarStarStarStar Smiles is a great dental office —    (Patient since 2014)

When visiting Smiles dental office I am always greeted by my name and this makes it very personal to me. The staff are very pleasant


StarStarStarStarStar Professional yet friendly and accommodating sta... —    (Patient since 2012)

Professional yet friendly and accommodating staff all around. Expensive but the service is second to none. Both myself and my 2 kids use this Practice. Very short few minutes wait time.


StarStarStarStarStar Clean facility friendly knowledgeable staff —    (Patient since 2019)

Clean facility friendly knowledgeable staff


StarStarStarStarStar My experience at Smiles Inc. —    (Patient since 2019)

The service was great. The staff was very polite and courteous. The atmosphere is pleasant and the environment is clean and comfortable.


StarStarStarStarStar Amazing professional top notch service —    (Patient since 2019)

Amazing professional top notch service


StarStarStarStarStar Another good cleaning appointment and good advi... —    (Patient since 2014)

Another good cleaning appointment and good advice as always on maintaining healthy teeth.


StarStarStarStarStar  —    (Patient since 2019)

My time was very efficient, the whole staff very friendly and helpful. Had a good consult with Dr. Lightbourn. Will recommend Smiles Inc. any day.


StarStarStarStarStar Friendly, quick, efficient service at Smiles In... —    (Patient since 2018)

Friendly, quick, efficient service at Smiles Inc.


StarStarStarStarStar I greeted from the time I walked in. I felt we... —    (Patient since 2024)

I greeted from the time I walked in. I felt welcomed. The customer service was first class the entire time I was there.


StarStarStarStarStar Smiles provided me with the very best service a... —    (Patient since 2018)

Smiles provided me with the very best service and care, couldn’t ask for more.


StarStarStarStarStar Well-appointed office. Comfortable. Staff extre... —    (Patient since 2018)

Well-appointed office. Comfortable. Staff extremely pleasant and friendly. Very professional.


StarStarStarStarStar The staff were personable but professional and ... —    (Patient since 2022)

The staff were personable but professional and very friendly. Dr Lightbourne clearly explained what he found and made me feel at ease with my own concerns as related to the consultation. A very efficient and pleasant experience !!! Thanks much Smiles Inc. family


StarStarStarStarStar From the time I walk in to the time I leave. Yo... —    (Patient since 2010)

From the time I walk in to the time I leave. You staff are friendly polite and professional. Dr. Betts and her assistant are phenomenal. Not to often anyone is comfortable with the dentist. I have also recommended a few people and they are happy. Hats off to all the staff I've encountered.


StarStarStarStarStar Professional and friendly —    (Patient since 2011)

Smiles Inc. is a very professional and friendly dental office. The dentists and their assistants have always explained what is being done and why. I have been able to view xrays and discuss insurance coverage. Both Dr. Betts and Lauren, her assistant have phoned me after surgery to check on me.


StarStarStarStarStar WAS GREETED AND TREATED THE WAY WAY IT SHOULD H... —    (Patient since 2011)

WAS GREETED AND TREATED THE WAY WAY IT SHOULD HAVE BEEN . VERY PROFESSIONAL


StarStarStarStarStar  —    (Patient since 2018)

My first time visiting a dentist on Bermuda and wow, what an experience! The staff were so friendly and helpful from beginning to end. The hygienist was professional, explaining everything as she went along and the cleanliness was second to none. A totally different experience from any dentist I’ve visited in the UK, I’m impressed.


StarStarStarStarStar Best dental practice I’ve ever used! —    (Patient since 2017)

Best dental practice I’ve ever used!


StarStarStarStarStar Extremely grateful. —    (Patient since 2011)

Extremely grateful to be given an appointment so quickly


StarStarStarStarStar  —    (Patient since 2010)

Very professional. But very expensive. Fortunately I can afford it.


StarStarStarStarStar Great facility, very nice and friendly staff, e... —    (Patient since 2019)

Great facility, very nice and friendly staff, explained everything thoroughly. Will definitely go back.


StarStarStarStarStar  —    (Patient since 2016)

LEvawn does an excellent job and always is sympathetic to my requests.Louise Blake


StarStarStarStarStar Five stars always. Sorry we a losing Katie. She... —    (Patient since 2022)

Five stars always. Sorry we a losing Katie. She gave the best service.


StarStarStarStarStar Best Dentist Group in Bermuda —    (Patient since 2013)

Always friendly, knowledgable and anxiety reducing going to SMILES. Jane was brilliant. The ladies on reception are always smiling.


StarStarStarStarStar Great and Consistant Service —    (Patient since 2012)

I had a great experiences as is normal. I wish there was more to say but when service is consistently great there is not much else to add.


StarStarStarStarStar Tooth extraction —    (Patient since 2017)

I was nervous about a tooth extraction but there was no need to be! Dr. Hall and Cal were very professional, kind and helpful. The procedure was expertly carried out and I was comfortable. I have great trust in Dr Hall! Thanks so much for your care!


StarStarStarStarStar 10 out of 10 what more can I say? —    (Patient since 2011)

10 out of 10 what more can I say?


StarStarStarStarStar Awesome . I had a great experience as always. —    (Patient since 2014)

Awesome . I had a great experience as always.


StarStarStarStarStar Love "Smiles" love the doctors, the dental assi... —    (Patient since 2022)

Love "Smiles" love the doctors, the dental assistants, hygenists, receptionists. The reminder system - very happy!


StarStarStarStarStar The service at Smiles always spot on. Ms. Simmo... —    (Patient since 2015)

The service at Smiles always spot on. Ms. Simmons is an excellent and professional hygienist.


StarStarStarStarStar look... —    (Patient since 2015)

thank you for your good & caring service I look forward call to let me know when can deal with the other tooth that needs attension my thanks always roland


StarStarStarStarStar Lavonne is the best hygienist I’ve ever had. Sh... —    (Patient since 2016)

Lavonne is the best hygienist I’ve ever had. She’s thorough, gentle, and so warm and friendly.


StarStarStarStarStar Excellent service —    (Patient since 2017)

I was very impressed with the service and level of care. I also appreciated that the dentist personally called the day after my appointment to check on me.


StarStarStarStarStar Smiles Inc truly live up to their name!  —    (Patient since 2013)

Smiles Inc truly live up to their name. I used to hate going to the dentist and would work myself into an anxiety frenzy several days before the appointment and sometimes cancel at the last minute. Since joining the SMILES family, I don't mind at all going in to see the dentist. Dr. Betts and her team are amazing! She explains everything before, during and after the process ... in real people terms not 'doctor speak'.


StarStarStarStarStar The most personal, gentle and welcoming dental ... —    (Patient since 2018)

The most personal, gentle and welcoming dental experience for my daughter Sedona particularly after having had a really bad dental experience and she was terrified of dentists. Thank you


StarStarStarStarStar Very friendly and knowledgeable Doctors and Sta... —    (Patient since 2022)

Very friendly and knowledgeable Doctors and Staff. I am always very satisfied with their professional service.


StarStarStarStarStar I very much enjoy going to the dentist and that... —    (Patient since 2016)

I very much enjoy going to the dentist and that was not always the case until I discovered smiles


StarStarStarStarStar Dr Cardwell and his team are competent and prof... —    (Patient since 2022)

Dr Cardwell and his team are competent and professional. They're also approachable and know how to show empathy to their clients in urgent situations .


StarStarStarStarStar Smiles Inc, always Service with a smile —    (Patient since 2012)

Smiles Inc, always Service with a smile


StarStarStarStarStar I enjoy going to the dentist —    (Patient since 2013)

Smiles has friendly and professional staff, prompt service, the newest technology, is conveniently located, and can take care of all your dental needs.


StarStarStarStarStar Caring, competent professionals. Always a good ... —    (Patient since 2010)

Caring, competent professionals. Always a good experience.


StarStarStarStarStar The Best Dental Practice!  —    (Patient since 2018)

Friendly staff, great service and very thorough!


StarStarStarStarStar Visit with hygienist —    (Patient since 2012)

On behalf of my wife I commend the hygienist who worked with her on Tuesday. Very pleasant and accommodating. She appreciated the fact that my wife is ill and she worked accordingly. Thoroughly pleasant afternoon. No post visit side effects/complaints. Clayton for Marie.


StarStarStarStarStar Alice and Jane —    (Patient since 2010)

I really missed Alice. She is great and knew exactly how to treat me, but then I have been going to her for a very long time. Jane has only been there a few weeks and she handled me different than Alice but that is expected to be the case. She was very good for the first time of dealing with me.


StarStarStarStarStar Good experience as always. —    (Patient since 2011)

Good experience as always.


StarStarStarStarStar Very professional and pleasant. This attention ... —    (Patient since 2012)

Very professional and pleasant. This attention and service in good humour makes you smile!


StarStarStarStarStar 5 stars everything was perfect  —    (Patient since 2017)

5 stars everything was perfect


StarStarStarStarStar In general, you guys are fantastic - especially... —    (Patient since 2011)

In general, you guys are fantastic - especially Dr. Cardwell and his assistant.


StarStarStarStarStar very good service with friendly staff from the ... —    (Patient since 2018)

very good service with friendly staff from the receptionist through the hygienist who was excellent as I am a somewhat nervous patient. Wouldn't normally say I am looking forward to a second session with a hygienist but I actually am and it is tomorrow!


StarStarStarStarStar It was a real great experience, the attendant w... —    (Patient since 2018)

It was a real great experience, the attendant was so friendly and nice person, love to be there again and to recommend my friends


StarStarStarStarStar I am very pleased with the care I get from Dr. ... —    (Patient since 2015)

I am very pleased with the care I get from Dr. Bettes and her assistant


StarStarStarStarStar On entering smile inc I was greeted by Beverley... —    (Patient since 2014)

On entering smile inc I was greeted by Beverley who always has a smile and it was her birthday. My hygienist was very pleasant and friendly she asked if. I wanted to rebook with her for next time, I did.


StarStarStarStarStar Appointment was changed to sooner —    (Patient since 2011)

I received call to come in sooner because of a cancellation which I was very happy about because my appt was in July


StarStarStarStarStar Timely attention —    (Patient since 2016)

Pleasant staff, quick service and attention and always on time!


StarStarStarStarStar Everything about the appointment was handled in... —    (Patient since 2023)

Everything about the appointment was handled in a timely and professional manner


StarStarStarStarStar Great Experience —    (Patient since 2015)

Everything was very professional and each step was explained so that I felt comfortable. Space is pleasing and clean


StarStarStarStarStar Very professional environment and people. —    (Patient since 2021)

Very professional environment and people.


StarStarStarStarStar Dr. Lightbourne and Jo —    (Patient since 2018)

Dr. Lightbourne and his assistant Jo where very helpful and reassuring when they did my consult regarding my wisdom teeth extraction. I was initially extremely nervous going in but after speaking with them I can say I think the level of nervousness I now have is at a more than acceptable level before surgery. They were both wonderfully kind and thorough in explaining my situation and the process that would occur during my extraction. I am very happy with my situation and how it will be handled.


StarStarStarStarStar  —    (Patient since 2014)

Well organized, very clean and efficient.


StarStarStarStarStar Put your money where your mouth is —    (Patient since 2013)

Pleasant reception staff. Friendly, confident and professional dentist and assistant willing to take the time to explain things in an articulate manner. I don't know why I didn't move sooner.


Reply

Good morning, I am very happy to hear you visit was all you expected it should be. Feedback is always greatly received, and we use this at our monthly office meetings to always work to improve our services. Thank you again, and "Welcome to Smilesinc!" Carol Palmer (Office Manager)

StarStarStarStarStar Comfortable,relaxing environment,  —    (Patient since 2020)

Comfortable,relaxing environment, Lovely,knowledgeable staff. Efficient service.Would recommend to anyone. Overall 5 stars.


StarStarStarStarStar Professional and reliable. —    (Patient since 2012)

Professional and reliable.


StarStarStarStarStar Its always a pleasure to have an appointment at... —    (Patient since 2012)

Its always a pleasure to have an appointment at Smiles. Administrative staff are polite and professional, my dental assistant is the best, and Dr. Cardwell is patient, gentle, and explains everything to you.


StarStarStarStarStar The staff were very courteous and professional.... —    (Patient since 2018)

The staff were very courteous and professional. They made me feel comfortable and made sure I understood what was going on.


StarStarStarStarStar Lovely, clean, modern-looking offices; attentiv... —    (Patient since 2018)

Lovely, clean, modern-looking offices; attentive and helpful staff; Dr Lightbourn is both friendly and impressive.


StarStarStarStarStar Amazing Service For Invisalign —    (Patient since 2011)

I've nothing but positive things to say about Dr. Cardwell and his staff, and I haven't even gotten my first set of aligners yet. Firstly, they are genuinely excited to see me through my Invisalign journey, and it shows. That kind of positive energy goes a long way for someone like myself who put off getting Invisalign for so long due to unwarranted skepticism. Secondly, Dr. Cardwell is hilarious; his lighthearted bedside manner and energy genuinely makes me look forward to going back for my next appointment. I have a weird sense of humour, and he riffs with me without batting an eyelash. Big respect for that. Lastly, and most importantly, they effectively explained the whole Invisalign process in layman's terms so that even a hapless bozo like myself could fully understand the journey I'd be undertaking over the next year or so. The technology involved is utterly fascinating, and knowing exactly how it works makes me feel more invested in and confident about the whole thing. TOP MARKS for Smiles Inc. Literally not one complaint. I would recommend them in a heartbeat!


Reply

Good morning, Thank you for your feedback, and who would have thought you would enjoy dental visits! We do get excited for every Invisalign journey, as the end results can be mind blowing! Many times patients ask "why did I not do this before!??" If you are interested please feel free to add your feedback to Facebook and or Google Many thanks, Carol Palmer (Office Manager)

StarStarStarStarStar Great Service! —    (Patient since 2018)

Was very impressed from the first step in the door until I walked out. Kept me informed all through the appointment and was pleased with new techniques making the appointment more pleasurable.


Reply

Good morning, Thank you for your positive feedback. I will share this with my staff at our next office meeting. Thanks again, Carol Palmer (Office Manager)

StarStarStarStarStar Excellent and friendly service. —    (Patient since 2015)

Excellent and friendly service.


StarStarStarStarStar My time there was amazing. from the time I step... —    (Patient since 2018)

My time there was amazing. from the time I stepped in the door to the time I left. The staff there are very sweet and knowledgeable and make you feel like you are important.


StarStarStarStarStar  —    (Patient since 2015)

Katya is highly professional and considerate. While a dental cleaning isn't high on my list, Katya and the rest of the staff make it as comfortable as possible.


StarStarStarStarStar First class service all around. —    (Patient since 2011)

I highly recommend Smiles for their professionalism, organisation, atmosphere, information systems and appointment reminders by email and overall friendly service. My hygienist, Lavonne, is so efficient at cleaning my teeth and has made great recommendations on their upkeep. I love that she can see, on the computer in her office, her notes from my last visit and we can make the next appointment from there too. Dr. Cardwell is fantastic too and I am one of his happy Invisalign clients, which I would also recommend to anyone who is having tartar issues from overlapping crooked teeth, like I had. Flossing is a breeze now! Thank you Smiles.


StarStarStarStarStar Great visit as always. —    (Patient since 2014)

Great visit. My Hygienist is always good with tips for better Oral care and pointed out a chip on a tooth that I didn't know was there.


StarStarStarNo StarNo Star Very friendly and clean practice- felt that the... —    (Patient since 2018)

Very friendly and clean practice- felt that the hygienist was quite aggressive with the flossing and cleaning and could be a bit more gentle


StarStarStarStarStar  —    (Patient since 2018)

Very welcoming. Extremely friendly, fast and efficient, looked after my dental problems promptly and professionally. I have just recently moved to Bermuda and I would gladly recommend Dr. Cardwell and his assistant Sharon to anyone looking for a new dentist who would look after all your needs is a professional caring manner.They were definitely all the above and so I would not hesitate to give them a five star rating.


StarStarStarStarStar My experience was positive. The staff are alway... —    (Patient since 2010)

My experience was positive. The staff are always friendly and professional. :) Happy New Year! !


StarStarStarStarStar I thoroughly enjoy visiting my dental hygienist... —    (Patient since 2014)

I thoroughly enjoy visiting my dental hygienist who makes the visit very pleasant and painless.


StarStarStarStarStar Excellent service and staff. I love the fancy d... —    (Patient since 2014)

Excellent service and staff. I love the fancy decor and warm welcoming when you enter.


StarStarStarStarNo Star Great services. —    (Patient since 2011)

Reception area is comfortable and pleasant looking. I like the layout of rooms. Everywhere always clean.


StarStarStarStarStar On time, professional and courteous. All questi... —    (Patient since 2017)

On time, professional and courteous. All questions answered, never felt rushed.


StarStarStarStarStar Your name exemplifies your profession.... —    (Patient since 2010)

Your online support is excellent, reminders in good time and easy to confirm.


StarStarStarStarStar Review —    (Patient since 2010)

Let me say that I hesitant because of my age, but I feel so relaxed and comfortable from the receptionist to Dr. Betts...Donreath and any one that I've encountered walking through. Please keep up the good work. The friendliness and extra comfort goes a long way. Doreath not sure of the spelling sorry.


StarStarStarStarStar See my comments below!!!! —    (Patient since 2011)

See my comments below!!!!


StarStarStarStarStar Very friendly and professional. —    (Patient since 2017)

Very friendly and professional.


StarStarStarStarStar Smiles offers first class dental care in very p... —    (Patient since 2011)

Smiles offers first class dental care in very pleasant surroundings.


StarStarStarStarStar Excellent service and attention. I never mind ... —    (Patient since 2013)

Excellent service and attention. I never mind going to the dentist now!!!


StarStarStarStarStar I love it at Smiles Inc.... —    (Patient since 2017)

I love it at Smiles Inc. The decor is exceptional and you are met with a warm greeting and a smile. There's comfort all around and that makes even the worst situations feel so much better. I'd recommend Smiles inc. And the staff to any and everyone.


StarStarStarStarStar I think you are a superb practice and show so m... —    (Patient since 2010)

I think you are a superb practice and show so much care for your patients.


StarStarStarStarStar Thank you  —    (Patient since 2017)

I was treated so kindly. I was grateful that the hygienist and the dentist both provided me with details on what they were doing and why. The whole office was clean and the staff we kind and professional.


StarStarStarStarStar Dr. Caldwell was exceptional repairing a badly ... —    (Patient since 2012)

Dr. Caldwell was exceptional repairing a badly damaged tooth.


StarStarStarStarStar We always have a good experience when we visit ... —    (Patient since 2013)

We always have a good experience when we visit Smiles Inc. Dr Betts is very gentle when she works on your teeth and works with clients who are afraid of the dentist like my mother and goes at a pace the patient is happy with. Alice is wonderful also and you always leave with a firm understanding of where you stand with your oral care. If you're terrified of the dentist go to Dr Betts you won't be disappointed! I wouldn't hesitate to recommend Smiles Inc for all your dentist needs.


StarStarStarStarStar Asking for me to do a survey in these circumsta... —    (Patient since 2017)

Asking for me to do a survey in these circumstances is actually ridiculous. There was a mis-communication. I understood the appointment was for 2pm on the Wednesday and the clinic had me down for 2pm on the Tuesday. So I didn't keep the appointment which I thought was scheduled for the following day.


StarStarStarStarStar You guys are awesome.  —    (Patient since 2012)

You guys are awesome. The reminders are perfect : e-mail followed by phone calls: impossible to miss. Always on time, always helpful and courteous. Maybe the only hiccup is to get an appointment 'early' when I have to re-schedule. Like I cancelled with Katia 2 weeks in advance and could't get another until 5 months later. Although : your waiting list works : I got one phone call in between for possible 'early appointment' unfortunately couldn't take that one either. In general you guys are 10/10


StarStarStarStarStar  —    (Patient since 2016)

Very happy with the way things are at this point! Everyone is very polite and helpful throughout from the front desk to the staff at the back!


StarStarStarStarStar Excellent service. Looking forward to an extend... —    (Patient since 2014)

Excellent service. Looking forward to an extended relationship


StarStarStarStarStar A model of a modern dentistry practice. On top ... —    (Patient since 2011)

A model of a modern dentistry practice. On top of that every individual was caring and was really pleasant in their work & interactions.


StarStarStarStarStar Excellent service so far looking forward to sor... —    (Patient since 2017)

Excellent service so far looking forward to sorting out all my problems at last.


StarStarStarStarStar Welcoming first visit —    (Patient since 2017)

This was our first visit and it was very welcoming and pleasant


StarStarStarStarStar Great Team! —    (Patient since 2014)

A visit to the dentist is never on the top of my list for things to do. The team at Smiles however always makes my visit/experience a good one. From the personable greeting provided by the reception team to the professionally and well versed dentistry team, my visits are always good ones.


StarStarStarStarStar A very professional, capable and pleasant team.... —    (Patient since 2011)

A very professional, capable and pleasant team.


StarStarStarStarStar I had never been in Smiles Inc before but I fou... —    (Patient since 2017)

I had never been in Smiles Inc before but I found the atmosphere very happy and comfortable. Everything was fully explained to me and I found everyone very cheerful and professional


StarStarStarStarStar Cleaning —    (Patient since 2019)

The system used for reminding customers anout appointments is really useful.


StarStarStarStarStar The service is great and I'm very please with h... —    (Patient since 2016)

The service is great and I'm very please with how you take the time to explain what you doing and thank you very much for the birthday greetings you send a lot more company's should think of there customers like you do.


StarStarStarStarStar Excellent x 20. I recommend Smiles to everyone ... —    (Patient since 2022)

Excellent x 20. I recommend Smiles to everyone that I know.


StarStarStarStarStar The usual 5 Star Service by Alice. —    (Patient since 2011)

The usual 5 Star Service by Alice.


StarStarStarStarStar Thank you so much for making me feel comfortabl... —    (Patient since 2017)

Thank you so much for making me feel comfortable on my first visit . The staff were very friendly and Dr Lightbourne put me at ease immediately with his warm and professional approach. I feel confident that after the options that he gave me regarding my dental problem that the right one was chosen and I am in safe hands!


StarStarStarStarStar Drs Cardwell and Lightbourne are 2 of the most ... —    (Patient since 2022)

Drs Cardwell and Lightbourne are 2 of the most amazing dentists. For the first time in my 60 years I do not have nightmares and stress about my dental appointments. I highly recommend Smiles to Everyone.


StarStarStarStarStar Routine Cleaning & X-rays —    (Patient since 2014)

Excellent , professional and thorough service, as always. Always pleased with my visits.


StarStarStarStarStar Smiles Inc certainly lives up to it's name! N... —    (Patient since 2013)

Smiles Inc certainly lives up to it's name! Nobody likes going to the dentist (well nobody that I know), but the staff at Smiles make you feel comfortable, relaxed and welcome. They are extremely knowledgeable and professional and make sure that you understand everything they are doing. Dr. Bett's and Lauren are superstars. The reception staff and financial assistance team are very friendly and patient. Thanks to you and the team.


StarStarStarStarStar My experience with smiles  —    (Patient since 2016)

I give smiles five stars for the quality and professional treatment


StarStarStarStarStar From the time of the appointment to the day I g... —    (Patient since 2016)

From the time of the appointment to the day I got there it was great service.


StarStarStarStarStar Always a professional and friendly atmosphere. —    (Patient since 2016)

Always a professional and friendly atmosphere.


StarStarStarStarStar The staff that I met was very informative,fread... —    (Patient since 2017)

The staff that I met was very informative,freadly and professional . That's what makes the name 😀SMILES😀speaks for its self.


StarStarStarStarStar Excellent and friendly service from Dr. Lightbo... —    (Patient since 2016)

Excellent and friendly service from Dr. Lightbourne


StarStarStarStarStar Wonderful staff, very informative, facility is ... —    (Patient since 2022)

Wonderful staff, very informative, facility is immaculate. Would recommend to others.


StarStarStarStarStar Beautiful office space and friendly staff —    (Patient since 2017)

Very friendly and informative staff! Was made to feel comfortable. Questions are welcomed.


StarStarStarStarStar Benefit(s) of an online presence. —    (Patient since 2022)

It is beneficial; your reminders ( online ) help to make sure appointments are kept...beneficial for both the caregiver and the patient.


StarStarStarStarStar Hygienist Kathia —    (Patient since 2017)

I found my first visit to Smiles to be quite pleasant. I greatly appreciated the professional and knowledgeable approach my hygienist Kathia provided during my visit.


StarStarStarStarStar Excellent service and staff. They all make you... —    (Patient since 2019)

Excellent service and staff. They all make you feel welcome upon arrival. Always on time if they say 1230p for your appointment they come to get you hardly any waiting time


StarStarStarStarStar N/A...I have no comments ......... —    (Patient since 2013)

N/A...I have no comments .........


StarStarStarStarStar The staff was professional and very helpful. My... —    (Patient since 2011)

The staff was professional and very helpful. My Hygienist Alice was excellent and would not want to see anyone else.


StarStarStarStarStar I never looked forward to a dentist visit but s... —    (Patient since 2022)

I never looked forward to a dentist visit but since being a patient of Smiles Inc. I no longer dread going to the dentist. The staff are welcoming, courteous and always make me feel at ease. They are attentive to your needs - and explain everything. My dentist appointments are an enjoyable experience.


StarStarStarStarStar  —    (Patient since 2022)

great idea to ask patients to rate their visit.


StarStarStarStarStar The only place i have seen with staff all smile... —    (Patient since 2017)

The only place i have seen with staff all smiles.. the service from dentist to the front desk is impeccable.. just feeling at home as soon a you get in..


StarStarStarStarStar The Staff were courteous helpful, empathetic, p... —    (Patient since 2017)

The Staff were courteous helpful, empathetic, professional, to sum it up Sweet! and the surroundings was clean.


StarStarStarStarStar Excellent! top of the class service in Bermuda.... —    (Patient since 2017)

Excellent! top of the class service in Bermuda.


StarStarStarStarStar I am wholly satisfied with the overall friendli... —    (Patient since 2013)

I am wholly satisfied with the overall friendliness and professional treatment that I always receive .


StarStarStarStarStar Alice etc. —    (Patient since 2010)

As usual Alice is very thorough and very friendly- which is much appreciated when she is digging in your mouth. She talks a lot and I like this - but I can't speak back unless I stop what she is doing and I don't want to do that. The Front Desk Staff are always very pleasant. I really can't complain about anything.


StarStarStarStarStar Great service, friendly staff, very professiona... —    (Patient since 2017)

Great service, friendly staff, very professional.


StarStarStarStarStar excellent service. no complaints. —    (Patient since 2015)

excellent service. no complaints.


StarStarStarStarStar The service I have received iver the past two y... —    (Patient since 2015)

The service I have received iver the past two years has been great. I really appreciate the work that has been done on my teeth.


StarStarStarStarNo Star Absolutely fantastic service and care. —    (Patient since 2010)

Absolutely fantastic service and care.


StarStarStarStarStar My experience at Smiles. —    (Patient since 2014)

Well since Milana has been going to Smiles, we have had nothing but great experiences, she likes when she has an appointment, not like some dentist office you visit, this one make you feel comfortable, from the reception to the services.


StarStarStarStarStar Amazing service! Mr Caldwell and Sharon were ve... —    (Patient since 2016)

Amazing service! Mr Caldwell and Sharon were very informative regarding the invisalign procedure!


StarStarStarStarStar  —    (Patient since 2012)

I had Monica - very experienced and helpful, especially with my post chemo sensitive teeth.


StarStarStarStarStar Great service —    (Patient since 2011)

I'm impressed with how you use computer technology to book appointments, send appointment reminders requesting confirmation, and now a thank you with a survey to get feedback! You also seem to be very up-to-date on latest computer-aided equipment like the camera wand that lets the patient see what YOU see.


StarStarStarStarStar  —    (Patient since 2022)

The service was very good. The ambience was idyllic and tranquil. Nice color combo


StarStarStarStarStar A great first time experience. —    (Patient since 2017)

I had an excellent first time experience with everyone that served me at Smiles Inc. Dr. Betts and her assistant, Lauren were caring and informative and I was very comfortable and pleased with the experience they provided. I did not feel rushed and had an hour's appt. and left feeling very pleased with my experience and plan to have Smiles Inc.as my new dentist.


StarStarStarStarStar Nobody enjoys a dental visit, but Smiles Inc al... —    (Patient since 2022)

Nobody enjoys a dental visit, but Smiles Inc always leaves me satisfied. I receive first class service from the receptionists through to the dentist, who listen to me and include me in decisions and treat me like a human, not a commodity. They are warm, friendly and professional. Smiles Inc uses the most up to date technology which is impressive, beneficial and accurate which makes the entire visit successful.


StarStarStarStarStar  —    (Patient since 2015)

my last appointment was a cleaning. I would like to say that she is great. Very polite helpful and does a great job telling me what I need to do with getting my teeth and gums healthy. My last appointment my gums are good. Yeah!!


StarStarStarStarStar Excellent friendly and professional. Advice giv... —    (Patient since 2012)

Excellent friendly and professional. Advice given proactively and questions answered.


StarStarStarNo StarNo Star Pleased with the service but not really.. —    (Patient since 2011)

I was very pleased with the service I had but disappointed that I didn't get to see a dentist. After the young lady finished with me I actually sat there thinking the dentist was going to come in. I know I haven't been to a dentist in years but whatever happened to the days of getting your teeth cleaned and the dentist coming in to look at your mouth as well even if it was briefly.. I wasn't too impressed with finding out I have to make 2 separate appointments and pay twice a much to do so.


StarStarStarStarStar Usually Petrified of Dentists —    (Patient since 2011)

As someone who was introduced to British dentistry in the 1950's and therefore is basically petrified of dentists, I have to say that these guys are great!


StarStarStarStarStar A professional experience as always —    (Patient since 2016)

A professional experience as always


StarStarStarStarStar I think the customer service and the actual den... —    (Patient since 2013)

I think the customer service and the actual dental treatment is of the highest standard I feel that it is understood I am busy and so my appointments are always on time which is very important to me


StarStarStarStarStar  —    (Patient since 2013)

I had my teeth cleaned by my regular hygienist. She is so very pleasant and helpful with suggestions for good care. I enjoy my visits and I find the care both professional and so very helpful. I have implants and her suggestions were most appreciated.


StarStarStarStarStar I have been going to the same Hygienist for yea... —    (Patient since 2010)

I have been going to the same Hygienist for years at Smiles Inc. I find her to be very friendly and above all very professional! All the staff at Smiles Inc. are very friendly and they take the time to answer any of my questions. I find their online appointment schedule very useful and user friendly. All areas in their build are very clean and I just love the décor. I would highly recommend Smiles Inc.


StarStarStarStarStar Over all everything was presented good, and peo... —    (Patient since 2017)

Over all everything was presented good, and people very polite.


StarStarStarStarStar Great practice —    (Patient since 2013)

I have seen several dentists over the course of many years and my satisfaction has not always been as expected. This practice has met and exceeded my expectations on all fronts. My personal dentist (Dr Cardwell) is not only an amazing dentist, he is also extremely professional as well as kind and caring. My hygenist Katya is also womderful. The office is beautiful and spotless. All the staff are very professional, helpful and pleasant. I would highly recommend the practice.


StarStarStarStarStar 1st Visit To Smiles Inc. —    (Patient since 2017)

The staff from the front desk to Monica my hygienist were very professional and pleasant...what a great experience that I had....Thank You....Mr. Unray O. Waldron


StarStarStarStarStar The Smiles staff were very efficient and pleasa... —    (Patient since 2011)

The Smiles staff were very efficient and pleasant


StarStarStarStarStar Ms. Linda Smith  —    (Patient since 2022)

I have been very happy with the service and care I have received at Smiles Inc. Everyone is friendly and supportive and the treatment is professional and first class. I have recommended others to Smiles Inc. including my family


StarStarStarStarStar Service and staff were excellent. Would highly ... —    (Patient since 2017)

Service and staff were excellent. Would highly recommend Smiles Inc. To anyone.


StarStarStarStarStar 5-star service —    (Patient since 2014)

Both Katya and Dr. Betts were wonderful, as always.


StarStarStarStarStar Very impressed with my first first visit today ... —    (Patient since 2017)

Very impressed with my first visit today with Lovonne. My pearly whites are glowing. She was very friendly &Informative. Office was very airing and clean. I will be back.


StarStarStarStarStar Excellent Dentists, Staff, Decor, Treatment —    (Patient since 2013)

I love Smiles! I love the on-line appointment reminders. I love that Smiles takes surveys. Everyone at Smiles is very professional. I always have a great experience when I go for my dental appointments.


StarStarStarStarStar  —    (Patient since 2014)

very friendly hygienist and felt like a very good job done on cleaning my teeth!


StarStarStarStarStar The staff great! Very clean and open space. Dr.... —    (Patient since 2017)

The staff great! Very clean and open space. Dr. Hipolite great! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️


StarStarStarStarStar the office very clean and the staff very nice. —    (Patient since 2016)

the office very clean and the staff very nice.


StarStarStarStarStar Great service and always on time.  —    (Patient since 2013)

Great service and always on time.


StarStarStarStarStar I was impressed with the overall facility and f... —    (Patient since 2017)

I was impressed with the overall facility and felt very welcomed. Everything was state of the art and all staff are kind and professional. I left feeling like I was in very good hands.


StarStarStarStarStar Excellent visit as always.  —    (Patient since 2014)

Excellent visit as always.