SmartEye Care Center - Farming
Dr. Richard J. Smart
651 Reviews
Great service from start to finish. The receptionist is hilarious!!!! The whole team is great!! Very professional but not up tight. The team had me smiling and laughing the whole visit.
Apr 26, 2024
Staff was extremely helpful, including my sudden need for w/c. Dr. Holden was totally terrific as was Optician- ?Ellen?
Apr 26, 2024
Excellent communication and very pleasant interactions.
Apr 26, 2024
Every one was polite and friendly. They apologized for the wait time which was not that long. Dr. Tobynne is very knowledgable and explains procedures clearly.
Apr 25, 2024
I have been to Smart Eyecare for assessments and treatment for several years. I am always impressed with the knowledge and professionalism of the staff in Farmingdale. Dr. Tobyne is attentive to my needs and gracious with her advice and recommendations. I always leave with excellent information for preserving my eyesight.
Apr 25, 2024
Everyone is friendly and the appointments are always on time.
Apr 25, 2024
Great place to have your eye exams, glasses and contacts . Very friendly and professional from the front desk to the doctor and all parts in between.
Apr 25, 2024
Hi everyone at Smart Eye Care!! Thank you for all that you do! Everyone is so wonderful at what they do here. Helpful and professional!!
Apr 22, 2024
Awesome staff! Very friendly and patient with me. Explained everything clearly. Would highly recommend to go to the Farmingdale location. They are the best!
Apr 19, 2024
I have been a patient at Smart Eye Care for many years. I was born with a cataract on my right eye. I was able to see out of it enough where I could still maneuver with that eye. About three weeks ago my eye developed a white film over it where I can only make out light but nothing else and it started putting a major strain on my eye. I called the Augusta office to make an appointment as I do not want to go blind. It took several days to get a call back with an appointment and the appointment was set out three weeks. I called the Farmingdale office the following week to assure them I would want to be called with a cancellation. I then went to my physician and they put an ASAP call into Dr. Gleaton's office. I was told to call Dr. Torbine and tell them this is an emergency situation with possible retina detachment. They got me in that day. My eyes were dialated and had images taken. Dr. Torbine told me that she believes it is just my cataract getting worse. She said it could be detachment or a bleed behind the eye but she can't see behind my cataract. She said she would send info. to Dr. Gleaton's office for opthamologist but they probably can't do anything. She than said that she did not consider this an emergency. I also told her my vision in my good eye has seemed to change. She did a quick exam with still dalated eyes and said it hasn't changed much and I don't need a new prescription unless I am getting new glasses. I believe a patient's sight would be an emergency. I have seen more compassion at the veterinarians office. I am so scared right now about going blind as no explanation was really given to me. I am retiring next year and I still have an 11 year old to raise. I do not want to go blind. I really would love an explanation as to what is or can be going on and maybe shown at least a little compassion.
Apr 18, 2024
As each visit, I am greeted warmly and efficiently. Everyone here is professional, prompt and friendly. I am very satisfied. :-)
Apr 17, 2024
Everyone is nice and that makes you feel welcome - very important.
Apr 17, 2024
Staff is always pleasant and welcoming.
Apr 11, 2024
Always quick and everyone is kind and courteous. Dr Holden is awesome, and knowledgeable and attentive to getting the problem taken care of. Thanks Smart Eye Care!
Apr 2, 2024
Everyone was very professional.
Apr 2, 2024
Everyone was friendly, efficient and informative.
Mar 27, 2024
Even though I will no longer be able to get my glasses at your establishment I will give your business a round of 10 stars on everything. The people you hire and the way they all work together is due to leadership. Unfortunately there is an impass in negotiations with you and my VSP insurance. I am hoping a settlement could be reached in the near future. The thoughts of going someplace else when you already go to the BEST in the business is hard. Nobody measures up to your business. I am glad for now I am allowed to keep my eye exams here as that is through my medical plan. I will be calling VSP to get them back to the table and negotiate, but in the mean time I wanted to thank your business for their very personal care.
Mar 22, 2024
On time, courteous, caring.
Mar 21, 2024
very nicecustomer service and im happy
Mar 19, 2024
THE PROCESS WAS EFFICIENT, STAFF PLEASANT. AT ALL STAGES, KNOWLEDGEABLE AND FRIENDLY. LEFT WITH ALL MY QUESTIONS ANSWERED.
Mar 16, 2024
Very thorough and informative throughout the exam process. Billing process was helpful and informative as well. Overall great experience.
Mar 16, 2024
Knowledgeable and professional eye care specialists.
Mar 15, 2024
Your practice is wonderful! Prompt, courteous, professional and friendly! Easy to talk to doctor with questions and his explanations are very easy to understand. Very nice!
Mar 15, 2024
I find Smart Eye with Dr, James Brewer to be professional and yet very friendly. I am treated with respect and care every time. Guida Libby
Mar 14, 2024
Everyone was super friendly,. HOWEVER, it is impossible to get through to a person to ask a quick question, or even make an appointment. Not sure why as you seem to be adequately staffed. This has happened often and other places that I needed to call for an appointment that your office referred me to say the same thing.
Mar 13, 2024
Always receive great service from all staff in a friendly atmosphere. Trust Dr. Brewer and feel he is very competent as an eye doctor. Would recommend Smart Eye Care to anyone.
Mar 10, 2024
Awesome team with great service and leave feeling well taken care of! Super nice people!
Mar 9, 2024
Everyone was fabulous as usual!! Lily was very personable and made me feel comfortable!
Mar 8, 2024
I have no complaints at all. Awesome place place to go. Great people.
Mar 7, 2024
The visit and exam went smoothly
Mar 7, 2024
The parking lot is easy and safe to enter and exit as is the entrance to the building. The reception area is comfortable and the check-in windows are bright and spacious for easier hearing and privacy. The glasses and frames fitting room is a comfortable distance away from the examining area which makes browsing a more intimate experience. I really appreciate the entire layout.
Mar 6, 2024
I was seen right at my appointment time. The wait time from when the tech was finished with doing the pressure check on my eyes to the time I was seated in the exam room was 40 minutes. This seems to always be a problem.
Mar 6, 2024
Everything was good thank you
Feb 27, 2024
I have been a patient at Smart eye care for several years and will continue as Dr. Brewer is great and does such an excellent job with explanations and my eye care. I saw a new assistant and she was great as well- very personable and explained everything well. Thank you for your ongoing excellent service!
Feb 19, 2024
Everyone was outstanding, overall it was a great experience.
Feb 17, 2024
Respectful of my time, friendly, good explanations of each step in the exam process and good prompts about whether all my questions were answered. The process was made easy!!
Feb 17, 2024
I didn't have to wait long ... and it was relatively fast .... and it's nice to see the same Dr. Very pleasant people especially the young lady that cashed me out .....
Feb 15, 2024
Great staff, positive attitude and experience. Would definitely recommend to others!
Feb 15, 2024
I had a good experience as always at Smart Eye Care. My exam went well and I made my next appointment to be in 6 months. Everyone is always helpful and understanding. My wait time was not long and I appreciated that as well. Will go back in 6 monhts.
Feb 10, 2024
Everyone there is always very professional and polite and I am always seen in a very soon after my arrival.
Feb 7, 2024
Ordered Contacts, they are always drop shipped to our home address. Today we received a call that they were in, at your office. When we questioned and told them they are supposed to come to our address, the lady told us we would need to now pay $15.00. We never escape the Farmingdale office without issues. This is of course not how you should do business when it is your error, but the fact that I am having to write this explains your thoughts on it.
Feb 6, 2024
My last appointment was a very positive experience. I arrived a little early and was in a room within a few minutes. Everyone was friendly and professional. I really enjoy the staff and experience at Smart Eyecare in Farmingdale.
Feb 3, 2024
You guys were great! I got right in, as a new patient, you took me right in, and were very professional and kind! I would highly recommend you! Thank you!
Feb 1, 2024
Great experience and explanation.
Feb 1, 2024
There is no other optometrists better than Smart eye care centers.
Jan 30, 2024
Very pleasant, efficient and knowledgeable.
Jan 29, 2024
I am more than pleased and impressed with the Smart Eye Care team at the Farmingdale office. Everyone from the front office was so helpful in resolving a problem with our insurance card. Thank you so much! And our technician, Lily, was very kind, and knowledgeable. Dr. Tobyne is awesome! She takes the time to explain any problems, and is so professional, but also is warm and friendly. We like the convenience of the Farmingdale office. The fact that is in a small community does not take away from the quality of a first rate eye health care facility- in fact it adds to it.
Jan 25, 2024
People are friendly. Bought expensive glasses that very cheaply made and lenses dont seem right. got better deal on eye buy direct. Contact appointment was rushed and script wasnt even close to what i needed. Cant wear them yet i was suppose to wear them for a week while another order was made. Very unhappy and considering going elsewhere.
Jan 25, 2024
Prompt professional service.
Jan 23, 2024
From the entrance door, to the sign in area, onto the testing area and then to see the eye doctor. From start to finish, easy as can be and appreciate all they do!
Jan 18, 2024
Great place for eye care. Got right in on time and everything was explained and discussed without feeling rushed even though they were very busy.
Jan 18, 2024
They were prompt, pleasant and professional. No "hard sell" for tests or glasses. Very nice.
Jan 13, 2024
Everyone was nice and very helpful they all did what they needed to do and reviewed everything that was going on on a scale I would say a 10 out of 10
Jan 11, 2024
Dr. Tobyne listened, and gave good clear answers to my questions. She's a good one!
Jan 11, 2024
Excellent care from the whole team.
Jan 10, 2024
Over all my visit was a pleasant one. Thinking were explained to me in terms I could relate to. The one negative i would point out is, Are the eye machines, where you put your chin, wiped down between patients.?? We live in uncertain times today ie; COVID,FLU,COLD, general sickness. I think it should be mentioned to patients, or a sign saying machines are sanitized, between uses.
Jan 8, 2024
Everyone was extremely pleasant! They were very patient with me and explained everything carefully. I am very impressed with the Farmingdale staff.
Jan 7, 2024
Great service always. Nice selection of glasses.
Jan 3, 2024
While in the waiting room yesterday morning, your office manager handled a delicate situation that I want to be sure she is recognized for. A patient was at the window when I arrived who seemed like she was confused a little. Your staff member at the window was very kind to her. She was then asked to have a seat in the waiting area. Your office manager came out and with the upmost patience, concern, kindness and apathy, took care of this patient, who I would assume had early dementia going on. She did an amazing job and not once made that patient upset or think she had made the error. Thank you for being such a kind person.
Jan 3, 2024
Very pleasant experience
Dec 28, 2023
Excellent experience per usual. Dr. Brewer and staff are always warm and welcoming.
Dec 28, 2023
had a good visit, and they have a SMART lol team, I needed an exam, and from scheduling my appointment.to the exam room, they were right on, the doc came in right on time and then checkout was quick. been going there for years and they've gotten better all the years.
Dec 16, 2023
The staff was very efficient and thorough. When speaking with them on the phone they scheduled an appointment with ease and expertise.
Dec 15, 2023
Keep doing what you are doing because it works. Everyone is very professional and caring.
Dec 13, 2023
The entire team at Smart Eye Care is wonderful! They are kind and prompt, and always take time to answer any questions that I have.
Dec 13, 2023
I really like Dr. Holden, he always is very kind. The gentleman that I went to for glasses was very helpful. The whole staff was great!!!
Dec 12, 2023
Excellent staff. Very comfortable as a new patient. Everything explained simply and all were very friendly
Dec 10, 2023
I was beyond satisfied with the care I was given. From the moment I walked in, to the time I left. The receptionist, the technician and the Dr herself were all very warm, friendly and very professional. I had all my questions answered and I was very satisfied with the information provided. I highly recommend this office. Suzanne Carey
Dec 7, 2023
First time at the Farmingdale office. Reception was a little drab, but once I got back to the main part of the building I was very impressed. All staff including Dr Tobyne were very helpful and friendly. The office has all of the latest equipment needed to provide a quality eye check appointment.
Dec 6, 2023
Great experience, I have been there before and plan to continue.
Dec 2, 2023
The Farmington office was very noisy and cluttered. I feel that the Augusta office is cleaner and more professional looking. I would prefer to go to Augusta in the future if there is an OD that can treat diabetic patients. I do really like Dr. Tobyne though.
Nov 30, 2023
Asking for a survey/review that can be published "and" changed doesn't seem right By submitting a review with this form (the "Review Content"), (a) You grant Solutionreach, Inc. and its subsidiaries and affiliates (collectively, "Solutionreach") a nonexclusive, royalty-free, perpetual, and fully sublicensable right to use, exploit, reproduce, modify, adapt, publish, distribute, perform, and display such Review Content in any manner it sees fit
Nov 29, 2023
Smart eye care in Farmingdale is the absolute best!! Very professional and very caring.
Nov 28, 2023
I am very pleased with the care and professionalism that everyone displayed at Smart Eye Care, Farmingdale. They were very prompt, pleasant and caring. Looking forward to many more appointments.
Nov 28, 2023
Very caring and kind to a shy 3 year old
Nov 20, 2023
I am very happy with the care I have received at Smart Eye Care. The staff all seem very knowledgable and friendly.
Nov 18, 2023
You are a little difficult to get a hold of, but was very pleased with the help I got.
Nov 17, 2023
Dr. Brewer is the best. Takes his time answered all my questions. Excellent , personable staff.
Nov 16, 2023
Appreciate the professional service with Dr. Tobyne and the Smart Eyecare team.
Nov 15, 2023
Very hard to get a person on the phone, and when leaving a message, no call back.
Nov 13, 2023
Great as always. Thank you!
Nov 10, 2023
A well run office with a pleasant and professional staff. Dr. Brewer is very professional and nice to work with. It’s very convenient to where I live but I would gladly travel to use these folks.
Nov 9, 2023
The staff and provider we saw were exceptional. We received comprehensive and efficient care, which we very much appreciate!
Nov 8, 2023
Dr. Holden explained everything about my eye exam in a manner that I could understand and his personality was friendly and welcoming. He is by far the very best optometrist I have ever had the pleasure of being a patient there of. Thank you.
Nov 7, 2023
I appreciate the several email reminders of my appointment as well as the friendly and knowledgeable staff.
Nov 5, 2023
All the staff I dealt with were welcoming and really knew their stuff.
Oct 27, 2023
Best eye care I have ever had
Oct 27, 2023
Everything about this practice works for me. I am seen at my appointment time (so unusual these days). The doctor and technicians are knowledgeable and friendly. In particular, they take the time to explain things and answer questions. The turn around time for new glasses is very good. Thank you.
Oct 20, 2023
Everyone in this place is so nice. Very polite and professional.
Oct 19, 2023
The doctor I saw was super nice but the guy in the back selling glasses and the fat guy at the desk were beyond rude and made me feel like less of a person all because I had Maine care
Oct 16, 2023
Service was quick and professional. Overall a great experience.
Oct 12, 2023
Staff is very nice, technicians are knowledgeable and take their time with you … docs are great too
Oct 11, 2023
Very pleasant experience! Friendly, knowledgeable staff. Prompt in-and-out for my routine annual eye exam.
Oct 7, 2023
Love Smart Eye Care. Friendly, courteous and keeping me informed of everything happening to my eyes as I age.
Oct 6, 2023
Everyone at Smart Eye Care is very professional and friendly. Dr. Brewer is the best.
Oct 6, 2023
I'm very satisfied with the care and treatment that I get. All of the staff from the receptionists to the techs to the docs are capable, competent, and kind. I sometimes find the various dry eye add-ons that are offered a bit much, but the staff is not high-pressure about them. All of my questions get answered, and sometimes they even laugh at my jokes. I appreciate having opticians and frame choices available on-site.
Oct 4, 2023
Everything at Smart Eye Care has gone smoothly on every visit.
Oct 3, 2023
I suddenly had issues with one of my eyes and I stopped in with my concerns, I didn't know if I was having a stroke or what. they took me in within 20 with no appointment, checked me all out and reassured me it wasn't a stroke, it was an ocular migraine. I've had migraines all my life, all different types but nothing like this, I only had a slight head ache. is was awesome that I could stop in without an appointment and they took me in that quick.. kudos to all of you Smart Eye Care!! and thank you
Sep 13, 2023
I could not be happier with the care and service that are provided. The young woman who took cate of my initial tests was so bubbly, happy, and attentive. As usual Dr Holden shows great concern for my eye sight and my questions. I feel so at ease during and after I see him. The front office is always so pleasant also. Thank you all so much.
Sep 9, 2023
Everyone was very polite and accommodating.
Sep 6, 2023
Always great care at Smart Eye Care!
Aug 30, 2023
Great service caring staff
Aug 29, 2023
Dr Holt is wonderful. I've been going to him for years, and intend to continue doing so. Unfortunately the support staff at the front desk is not great. It was very difficult to make an appointment: I emailed and called and left messages with no response. Finally got a live person on the phone and made the appointment, but it took me about 3 months. They've were also so rude to my husband that he refuses to go back and has switched eye drs.
Aug 24, 2023
Dr. Holden and the tech were both so nice and informative.
Aug 19, 2023
The Farmingdale team with Dr Brewer jumped through hoops to help me clear the hurdle with my new glasses. They were superb!
Aug 12, 2023
Could not have been more pleased!! 👍👍
Aug 10, 2023
Fantastic service from beginning to end!
Aug 10, 2023
Great people! A truly pleasant experience. I had the opportunity to have Nick, (Dr.Holden), as my Optometrist. He is truly an asset to Smart Eye care!!
Aug 8, 2023
I had a great visit yesterday as always ! I am treated with respect and feel that everyone genuinely cares! Everything is explained to me and my questions are answered, and I am always told that should I have any questions or concerns to call anytime. Thanks!
Aug 5, 2023
Friendly staff and they have an extensive selection of eyeglasses and sunglasses. Courteous and knowledgeable.
Aug 5, 2023
Everyone in the office is always very pleasant, efficient and explains all procedures.
Aug 3, 2023
Excellent service from the Doctor and Staff. All my questions were answered, and everyone was very helpful and friendly, as always.
Aug 2, 2023
I arrived early and they still took me right away. The staff is always friendly and helpful.
Aug 1, 2023
Everyone was very pleasant an helpful.
Jul 28, 2023
Great job thank you for your attention to my eyes
Jul 28, 2023
This was my first visit to Smart Eye Care. I was very pleased with the entire staff that worked with me. All were very professional and spent a lot of time on the exam. I would highly recommend this office and Dr. Brewer.
Jul 27, 2023
Great patient care. Frank conversations about my conditions and making sure I understand what is going on with my vision, I truly trust Smart Eyecare
Jul 27, 2023
My visit was fantastic.Everyone was amazing.
Jul 22, 2023
Dr. Holden was amazing with my son! This was his first eye exam and he told me he had a great time! That comment is because Dr. Holden was so amazing with him! I am very appreciative!
Jul 20, 2023
Had an issue with my sight. Got me in quickly and took care of the issue. All the staff were friendly and efficient. Well done!
Jul 12, 2023
The front staff is super nice and personable! The doctor was very nice and he made it easy to go through the appointment. I would recommend! :)
Jul 11, 2023
Dr Holden and staff are very respectful and courteous. One of the few offices that do not pressure you into buying glasses from them.
Jul 7, 2023
The reason I can't give you a 5 is because the hygienist assigned to me was very disheveled, dirty hands, hair was a mess, giving an appearance of just having rolled out of bed.
Jul 7, 2023
Everyone was excellent, thorough and personable 5 stars! From janet Merrill
Jul 7, 2023
Staff is always friendly.
Jul 1, 2023
These guys got me in ASAP! NICEST group of people to work with. Diagnosis was explained in plain English!!
Jun 29, 2023
I am very pleased with the team at Smart Eye Care. From the front door, thru the initial exam by the technician, to Dr Brewer's detailed exam, and thru the selection and fitting of the glasses, I was very pleased with every step. Dr Brewer is great in explaining complicated things in terms I understand, and I have great respect for his knowledge, experience, and professionalism. Ellen, the optician listened to my preferences for a frame, and she made sure I understood the options.
Jun 26, 2023
Had a great appt. Everyone was knowledgeable, helpful and friendly.
Jun 23, 2023
Had an excellent experience and all staff was professional and courteous. Highly recommend this company.
Jun 21, 2023
Smart Eye Care is the best. Nothing more needs to be said.
Jun 17, 2023
Was desperate. Lost my glasses. Front desk got me an spot that day...a cancelation. Short wait time. Doc was great. Front desk oerson...phenomenal. Treating me with great kindness and empathy. Thank u all.
Jun 16, 2023
Very professional, friendly and efficient. No long wait times! I was extremely pleased!
Jun 12, 2023
Very Satisfied Customer! After 10 years of wearing glasses, I decided to give contacts a try. Dr. Brewer and his staff were wonderful. They instructed and helped me practice contact insertion and removal and even let me try 3 different brands and two prescriptions strengths to make sure my new contacts were perfect for me! So happy with my decision to try contacts at Smart Eye Care.
Jun 3, 2023
Amazing customer service!!! I always leave there smiling! :)
Jun 1, 2023
I have enjoyed every visit to Smart Eye Care. The staff are pleasant and very helpful with any questions and have smile at every visit. Dr. Brewer is a great medical professional. He has great incite and cares about patients.
May 23, 2023
Excellent from the moment you step in the door and when you leave! Great receptionists, excellent lab tech, and great eye doc, thank you for a very pleasant and enjoyable eye exam.
May 18, 2023
Great, friendly and efficient service from arrival to exit.
May 17, 2023
Dr Holden saw me and did a great job removing the foreign object imbedded on my right eye. Feels so much better now. Great Job! Thank you
May 17, 2023
my visit was fine. everyone is friendly and efficent!
May 12, 2023
I had no wait prior to my appointment. I had pleasant and friendly greetings by each employee of Smart Eye Care. Each employee asked permission prior to repositioning my head for the eye evaluation or test being administered. Even the eyeglass attendant did not pressure me into purchasing a new pair of glasses. The ladies at check-out were pleasant, as well. The facility was clean and all employees were very professional.
May 12, 2023
Good visit. Everyone was professional and courteous. Dr Holden is always very nice and takes the time to explain my situation.
May 11, 2023
I was surprised how quickly I got in and out to order my glasses on site. All in all an excellent experience!
May 8, 2023
Always friendly and very knowledgeable and explain everything thing clearly.
May 7, 2023
Always great service; from the front desk, to the assistants, to the staff in the optical section and even to Dr. Holden! 😉 All have great personalities that make my time there not only tolerable, but actually enjoyable.
May 6, 2023
I was treated very professionally by everyone.
May 4, 2023
The Farmington Team is the absolute best! Super kind, professional...My appointments are always on time, Dr. Holden is super engaged and invests time and energy into all of his patients.
May 4, 2023
Very efficient and friendly operation. My exam was very thorough and in time. Add to that a very pleasant experience getting my new frames.
May 3, 2023
Everyone is so nice and know their job and have excellent people skills!!
Apr 30, 2023
From check-in to signing out, everything was wonderful. Very friendly and efficient.
Apr 28, 2023
My experience was great from the moment I went into the lobby. The front desk the nurse and the doctor to the glasses specialist. They make you feel cared for and like a person.
Apr 25, 2023
Very pleased with friendliness, professionalism,, knowledge off all I encountered. Will return soon for my new glasses. A friend with me was also pleased and made an appointment for herself.
Apr 22, 2023
great personal service. Very positive visit. All test results explained in detail.
Apr 18, 2023
Pricey but I did get the glasses I wanted!
Apr 16, 2023
The people were very nice ! I get right in didn't have to wait, the doctor listened to me , the sale person was very helpful, they were all awesome
Apr 14, 2023
Friendly and professional staff.
Apr 14, 2023
All the staff are great and dr Brewer is wonderful.
Apr 13, 2023
The folks at Smart Eye Care are very friendly, courteous, knowledgeable and helpful. I would recommend their service very much!
Apr 13, 2023
The staff was very welcoming, supportive, and caring. They listened well to my concerns and made me feel comfortable.
Apr 8, 2023
Amazing visit - was treated by very caring, knowledgeable staff!!!
Apr 7, 2023
The doctor who cared for me was exceptionally friendly, articulate and detailed. I had absolute confidence in his expertise and insights.
Apr 7, 2023
Excellent service. Friendly staff
Apr 5, 2023
Wicked fast and wicked good and in Mainah, that is the highest compliment.
Apr 4, 2023
Always great service.
Mar 29, 2023
Great group of people to deal with! Definitely will be going back for my yearly exam. Very friendly and knowledgeable. Highly recommend them at the Farmingdale office!!
Mar 29, 2023
Everyone is so friendly and supportive. I never feel rushed when talking to a professional at this practice. They always listen to my problems. I would neve think of leaving for another eye care practice.
Mar 27, 2023
Once again my appointment with Smart Eyecare was a great experience. The knowledge possessed by all there is amazing. Any questions or concerns I have are always listened to and responded to. It is always a positive experience there. Thank you!
Mar 22, 2023
Once again my appointment with Smart Eyecare was a great experience. The knowledge possessed by all there is amazing. Any questions or concerns I have are always listened to and responded to. It is always a positive experience there. Thank you!
Mar 22, 2023
Great service and was able to get an appointment the same day I called
Mar 19, 2023
The staff was very friendly. I love Dr Brewer. He always listens to you.
Mar 17, 2023
Good service and nice people
Mar 10, 2023
I always get good care but I do think the cost of your frames and lenses are quite high.
Mar 9, 2023
I was very pleased with my visit. The staff was very friendly service was very quick and professional. I would definitely recommend them to others.
Mar 7, 2023
Very good quick service and evey one was nice and professional
Feb 18, 2023
Everyone is very nice and helpful. Doctor always goes over everything with me.
Feb 17, 2023
Typically I would not fill out a survey. I’ve ever had a poor experience in my many years at Smart Dr Brewer is and always has been a fantastic provider to me. The incident yesterday with the insurance still blows my mind. I had spoken with the office manager and had seemingly had things worked out. The receptionist was quick to brush off what I was saying, claiming she had no idea what I was referring to and stating the person who might know simply “wasn’t there” to ask. She seemed eager to get me to simply go along with her brush off, whether leave or agree to her side of the insurance issue rather than actively seeking assistance. It wasn’t until a tech popped in that she seemed to get that maybe the patient did have a better understanding of what was going on. I work in medicine, in the same role she is in, and I can’t imagine not trying my hardest to get to the bottom of an issue rather than “sorry that’s just how it is”. I apologize my part in any scene that happened but the receptionist is the first impression and the face of the office. Treating a patient the way I was treated is ridiculous. I appreciate the tech, the doctor and Wendy for helping me solve the problem and allow me to have my exam.
Feb 16, 2023
I was very impressed with Smart Eye Care. Everyone was friendly and I feel that my exam was very Indepth. I'll be going back for my annual exam next year.
Feb 16, 2023
It was great customer service they found what I wanted
Feb 15, 2023
Everything went great and everyone was very professional
Feb 3, 2023
Dr Brewer was amazing as always, taking all the time he needed to make sure that I got the correct prescription for my needs.
Jan 31, 2023
All were wonderful- I called for an appointment and got one for the next day- staff were on time and pleasant
Jan 29, 2023
everyone was very polite and very professional which makes my time at your facility comfortable
Jan 27, 2023
Dr. HOLDEN is AWESOME!! I feel he listens and answers my questions.
Jan 21, 2023
They do not rush anyone through an appointment. They take time asking and answering questions making you feel welcome and at ease. They are thorough and patient with their patients
Jan 14, 2023
I’ve never been there. Stop sending me emails.
Jan 12, 2023
Everyone was welcoming and very kind! Highly recommend!
Jan 5, 2023
Everyone was extremely pleasant and professional. I felt confident in the services. Thanks!
Jan 4, 2023
Friendly staff, clean and professional. New high tech equipment.
Dec 21, 2022
Smart eye care is excellent.
Dec 21, 2022
I am never disappointed at Smart Eye Care. From the staff at the front desk to Dr. Holden, they are all great! Would certainly recommend them, and do, May you all have a very Merry Christmas!
Dec 15, 2022
First time there, I found everyone so friendly. And very thorough i thought. I'd recommend them for sure.b
Dec 11, 2022
the receptionist was very professional, kind knowledgeable, very personable.
Dec 8, 2022
Everyone was very friendly and was very helpful. I need a question answered and they figured it all out for with patience and professionalism.
Dec 8, 2022
Smart eye care was fantastic. My son wanted contacts and they were so patient with him getting them in and he was able to do it his first time. I was so happy for him being able to see for the first time in a long time. I'd recommend them to anyone.
Dec 7, 2022
Think you have two very pleasant, efficient, & good humored receptionists. However, I haven't yet been able to spot a name tag for either one of them. Think being able to call them by their names would be very nice & practical. Just a suggestion for what I see otherwise as the most well staffed & professional operation I've ever run into in my 91 years.
Dec 2, 2022
The service is always excellent when I have an appointment. My only issue was trying to contact an actual person this year. In previous years, someone has always answered the phone, but now it is automated. Nobody answered my e-mail request for an appointment and a call wasn't returned until my second message was left. However, the staff is always super friendly, helpful with questions and curteous. Dr. Brewer is always super friendly and helpful with different ideas for trying new contacts.
Nov 30, 2022
My appointment was right schedule, I did not have to wait. Everyone was please informative and willing to help. All my questions were answered and check out was a breeze.
Nov 24, 2022
I always have a positive experience at Smart Eye Care. The staff are friendly, prompt, and helpful. Dr. Brewer is awesome and makes every appointment engaging and supportive. I love Smart Eye Care!
Nov 16, 2022
Everyone is so nice, professional and you can tell that they love what they do. Thanks you
Nov 15, 2022
I've ALWAYS liked going to the eye doctors for some strange reason, hahaa, but I really love Smart Eye Care in Farmingdale, Maine! Their front office person is just delightful, both the medical assistant/nurse who originally checks you in and runs a few tests and the doctor himself are knowledgeable, take their time with you, fully explain any prescriptions or eye issues you may have and answer all your questions to the fullest without the slightest bit of annoyance! They make sure they're up to date with any overall health issues you may have that could be affecting or could be being caused by your eyes. The woman in the glasses dept who showed me what they had for frames took well over a half an hour with me and helped me find the best possible fit to stop the indents I had started getting above my ears, and was very personable to boot! I just love this place; I'm glad I chose them to be my new eye care after Hallowell lost Dr. Nuzzo's office to retirement!! Them being literally a minute down the street is just an EXTRA bonus!! 😁 To top it all off they participate with & donate to their community's children; I know because I sit on one of the boards they contribute to!! I/We appreciate it greatly, and the kids certainly couldn't do it without their sponsors!! Thank you for providing excellent service, great eye care & for making a patient feel like a friend (I'm telling you, that girl in the front, she is top notch)!! Never lose her! Lol!! Take care all, and thanks again!
Nov 10, 2022
Amazing group of professionals, I felt heard and taken care of. Thank you.
Nov 9, 2022
It makes me upset that daily contacts are pushed so hard versus monthly contacts. Daily contacts are more than five times more expensive than monthly contacts after my insurance. And to try to sell them to me by telling me I make up for it because I would have to buy solution for the monthlies is nonsense. Solution cost is very cheap compared to the extra cost of daily. And then to say that if I want to try the monthlies I have to make yet another appointment (lost time at work) and yet have another expense for said appointment for a “new fitting” session.
Nov 8, 2022
Dr Holden was great as was all the staff. Very friendly, helpful and efficient.
Nov 4, 2022
This was my first eye visit in 20 years everybody was very pleasant appointment was on time and both the technician and doctor explained everything about my exam. Great team thank you
Oct 31, 2022
Had to wait a short time for my scheduled appointment but other than that everything was great
Oct 27, 2022
Every time I visit the eye doctor I am very please with the way I have been treated they are very profesional and I have been taken care of in a timely manner
Oct 25, 2022
Prompt, courteous pleasant and cheerful all around! I didn’t see anyone who o reflux looked like they didn’t want to be there… very uncommon these days. Glad to be a patient there!
Oct 21, 2022
I appreciate that I was seen at my appointment time. Friendly , efficient, and knowledgeable staff. Given options that fit my circumstances.
Oct 19, 2022
The staff is always eager to help ensure you get the care you deserve and the products you need.
Oct 18, 2022
I was very impressed with my care. My eye doctor Noah awesome guy. Erin very pleasant person
Oct 16, 2022
Felt listened to and respected. Thanks for the support!
Oct 14, 2022
I was so impressed with the appointment and can't wait to gi back and pick out my new glasses.
Sep 28, 2022
Excellent staff, great facility. Really like the individual care given, especially by Dr. Holden and his accuracy and dilegence in his treatment.
Sep 27, 2022
Great professional care.Thank you.
Sep 23, 2022
My appointment was great!! Receptionists were great, my nurse was super friendly and very informative, and my doctor, as always was really awesome!!
Sep 17, 2022
Once again , great service !! Front desk staff is professional & friendly. The technician performing my tests was friendly and patient . And Dr Brewer is the best . Always cheerful !
Sep 16, 2022
Dr Holden and the optical center were amazing! Great service
Sep 16, 2022
Great office with great people! I always have a good experience there!
Sep 15, 2022
Great service! Very please with my care from the Smart eye care team 😊
Sep 10, 2022
I love this office. Always friendly and professional. I have recommended this place to several of my friends. Dr Brewer is fantastic.
Sep 2, 2022
Love these folks! Quality care, efficient, warm, responsive, dependable. Thanks for what you do!
Aug 24, 2022
Friendly and helpful staff help create a calm environment for eye exams and choosing new eyewear. I personally stress over any health appointment I have. I've never had a bad experience here in the years I've been a patron. I have even brought my children here as well.
Aug 19, 2022
Pleasant experience for annual eye exam
Aug 18, 2022
You send way too many reminders!!!!
Aug 17, 2022
I was attended to immediately Everyone was friendly and very helpful The doctor was thorough and explained things clearly i was very satisfied with my visit
Aug 6, 2022
Very friendly, lots of smiles, and extremely helpful
Aug 2, 2022
Love the new building. It is more private at the check in. Staff seems happy to be there (wonderful!). Service was excellent- kind, informative, and thorough. Thank you.
Jul 26, 2022
We both thought you did very well even if we need to come back
Jul 20, 2022
Staff was friendly, courteous and efficient. Felt confident about the care I was receiving. Would recommend business highly to anyone.
Jul 20, 2022
Wasted half my god damn work day just to be told the same fucking bullshit I’ve been told every time I’ve been there. I will never use smart eye care in Farmingdale, Maine ever again
Jul 19, 2022
Doctor was great. The only eye doctors office that did not try to sell me something. Definitely recommend.
Jul 16, 2022
Very professional staff. Very pleasant. Dr Holden is so good. I really think he cares about me and takes the time to explain.
Jul 16, 2022
The staff are all professional but friendly. They readily answer any questions without condescending or too much technical jargon. I would recommend Smart Eye Care to anyone.
Jul 16, 2022
I just had my annual eye exam at Smart Eyecare at their Farmingdale location. Excellent, professional and efficient service by everyone! I highly recommend them to everyone.
May 26, 2022
As always appointments on time. Friendly, takes time to answer questions, and explain the process. Very happy with this office.
May 25, 2022
As always the staff and Dr. Brewer were great! Answered all my questions and were both friendly and efficient.
May 12, 2022
I always feel welcomed and taken care of at the Farmingdale Smart Eye Care. Front desk ladies are always friendly and speedy. Dr. Brewer is the man! I will never go anywhere else! My eyes are in the best hands here.
May 10, 2022
Quick, efficient service. I am a new client and have had a few "emergency" eye situations and they have taken me right in. I really like the service and kindness I have received there.
May 9, 2022
Excellent service and very thorough. Customer service was excellent! Thank you!!!
May 6, 2022
Treated like a person. I felt all the staff and doctors really cared about my health/eyes! Very good coordination and communication with my eye surgeon.
May 4, 2022
This location is fabulous, very friendly and knowledgeable. I may continue to use this office rather than the Augusta office. thanks.
Apr 21, 2022
Everyone at Smart Eye is very professional and courteous. Dr Holden is a very good at making clearon your eye exam.
Apr 20, 2022
Great care and positive customer service.
Apr 16, 2022
Everyone was very professional, prompt and helpful.
Apr 14, 2022
This is the best eye care center around. The staff are always pleasant and go out of their way to make things comfortable . They will work with you for a time and date for your appointment that fits your needs. The office staff, techs and doctors are great.
Apr 9, 2022
As usual, my annual visit with Dr. Brewer was smooth and informative. He is always very professional and provides good useful information.
Apr 8, 2022
Appointment was on time, services were good, got new glasses ordered with information about insurance coverage and out of pocket costs.
Apr 7, 2022
Very good visit! The entire staff was very helpful and courteous. Our new eye care place from now on!
Apr 3, 2022
Was great visit. Friendly, clean and great eye doctor
Oct 10, 2020
great team and visit . love doctor brewer and staff
Sep 29, 2020
Very friendly and knowledgeable.
Sep 19, 2020
All safety measures were in place from entry, through testing and exam, up to and including checkout, while maintaining a professional and personable atmosphere.
Sep 18, 2020
AS ALWAYS, EVERYONE AT YOUR FACILITY IS VERY GRACIOUS AND HELPFUL.
Sep 17, 2020
Unfortunately this review can't match with my expectations of a great eye care option. While the Doctor was great and I was very happy with his care, the final fitting of my glasses left something to be desired. Handing me a pair of glasses, asking if they fit and taking the balance of a $600 pair of glasses, then saying good-bye. Is so not good customer service, especially for such a great shop. I guess I should not compare this to a simple Walmart walk-in glass center. At least after the woman checked the arms, the nose piece and general placement, I was to actually wear my glasses for a full day without a sore RED nose bridge, after I went there. Please review the most simple way of fitting procedures to your employees. I will be back for my yearly exam, but will double think about getting my glasses there.
Sep 12, 2020
i was told the selection of eye ware was greatly improved from the old location. This was not the case...yes, the area is bigger, bur the selection was poor
Sep 3, 2020
I love all of you all I will keep you alhel right there. And the one who put a smil on my face ever time I see him this is Mr.Wil😍
Aug 26, 2020
Everything done at Smart Eye Care is done in a friendly and professional way. From the time you enter and until the time you leave you are taken care of and all your questions are answered.
Aug 26, 2020
Precautions for my safety and staff safety were spot on. Made me feel safe and secure. The techs were sweet and very nice and helpful. The doc was nice and answered my questions and helped me decide on what I wanted to do. Overall great experience and the new facilities are so amazing! You have me for life.
Aug 15, 2020
Very friendly staff and was seen on time. I was also impressed with the sanitizing after each patient, both in the exam room and when getting fitted for new glasses.
Aug 7, 2020
Excellent service. Friendly staff. The Smart Eyecare in Augusta is closer to where I live now, but I’ll drive the extra distance to Farmingdale because Of the excellent staff and doctors. Also, the new office is sharp.
Jul 27, 2020
Great visit.Staff is outstanding.
Jul 26, 2020
service was exceptional and friendly and all precautions were taken. every one was friendly and my old glasses were fixed (I thought they were unfixable) and my new ones ordered.
Jul 19, 2020
Great service and always friendly and helpful. New equipment and fast turnaround. Very satisfied.
Jul 11, 2020
Will take great care of you.Wonderful service.
Jul 11, 2020
This was my first eye appointment in the new building!! Everything went smoothly and I always leave so grateful for the friendly and informed team there.
Jul 10, 2020
I want to thank Carrie at SmartEye in Farmingdale. We were having family pics done and at the last minute I realized that both my husband and I had transition lenses. I called SmartEye and Carrie told us to come right in and she took out lenses out and gave us a pair of extra frames - hence no sunglasses in the pics. The next morning she immediately put our lenses back in. All done with a smile and without hesitation! Thank you Carrie!
Jul 8, 2020
Great place. Staff was very courteous and friendly.
Jul 4, 2020
Employees are courteous and efficient. I came to have lenses cut to fit my frames. Regretfully I still cannot get the glasses to set right so that I can see to read. They were unable to touch them on me I guess at this time which is understandable but frustrating for me not to have a problem fixed.
Jul 3, 2020
This was my first time visiting this office. I was very happy with all associates with their pleasant personalities and the service I received.
Jun 29, 2020
A bit of a wait after arriving (20 minutes), but all employees I interacted with were personable and knowledgeable. A good experience overall.
Jun 22, 2020
Prompt, caring, and professional
Jun 18, 2020
Thank you for getting me in so quickly! Dr Holden was very attentive!
Jun 12, 2020
It was very comfortable to come in the building and see the distanting. The staff was friendly and very helpful.
Jun 12, 2020
I went in to order new sunglasses. Lots of glasses to pick from. Quick and easy service.
Jun 11, 2020
Everyone was very friendly, nice and helpful.
Jun 3, 2020
Your team is very nice,everyone there are super nice.I enjoy going to Dr.Brewer.
Jun 2, 2020
This is my first pair of glasses and it was such a positive experience! Everyone from the front office hero's to the person helping me decide on frames was wonderful. The doctor was relaxed and it felt like I was his only patient. I appreciated the education on my eyes and explaining my options along with recommendations. I would not hesitate to recommend this practice!
May 29, 2020
I really appreciate you getting me in so quickly to order my new pair of glasses!
May 29, 2020
I felt very safe and comfortable during my appointment. Everyone was following safety precautions appropriately. Would recommend to anyone.
May 28, 2020
They did a good job with keeping everything clean. They took my safety from covid 19 seriously. Much appreciated!
May 15, 2020
Given the circumstances with the CCP virus, the staff were very professional in their approach to receive me as a customer at my car and then inside. Their new facility is spacious and clean. Upon each visit the exam rooms are thoroughly cleaned to compliment the next incoming customer/patient. I'm very pleased with their services from beginning to end.
May 13, 2020
I recently had an appointment as Smart Eye Care reopened during the COVID-19 crisis. The staff took all of the necessary precautions to ensure my safety. They were incredibly professional and friendly. Thank you for always meeting my eye care needs.
May 11, 2020
As always, the team were great and caring. Virus procedures in place. Thanks a lot for your caring attitude to all.
May 8, 2020
Always a great experience at Smart Eye Care. They are so helpful and make everything in the office seem so simple and easy. I am very thankful for all that they have done for me.
May 6, 2020
Smart eye care was so wonderful to see me right off because of eye irritation . You are the best!
Mar 9, 2020
Dr Brewer is by far my favorite eye doctor that I have ever been to. He always listens to my concerns and answers my questions. I actually enjoy my visits unlike other doctors where I would avoid them.
Mar 5, 2020
From the moment I entered the door I was treated with professionalism and cheerfulness by everyone I saw. I left feeling happy and taken care of. This office at Smart Eyecare is example of "what the best service and care" should look like everywhere. Thank You.
Mar 4, 2020
Provider are good thank you
Mar 4, 2020
The doctor and the staff were very polite.Very helpful. My visit was pleasant. I will refer my friends and family to Smart Eye Care in Farmingdale Maine.
Mar 4, 2020
I am very happy with the staff at Smart Eye. The tech who did my eye tests was patient with me when I blinked several times. Dr. Brewer was awesome as usual. He takes the time to explain the test results and answer questions. One thing to note regarding the new facility is that the walls are really thin. I could hear everything being said by the patient in the room across from me.
Mar 2, 2020
Thanks for the great appointment. I learned some new things. Barb Loken
Feb 24, 2020
I was surprised that after seeing Dr. Brewer for a few years, my son was not rescheduled with him and we were scheduled with Dr. Holden.. He was excellent but there is a breakdown with your scheduling team. I also found your front desk receptionist making multiple errors with looking at the wrong people on the screen, short and rude at check in and checking out. The customer is always wrong and she is not a good representation of the normal wonderful care of your Smart Eye care team. Please feel free to call me personally to explain. Kandra Ayotte-Foster
Feb 23, 2020
Great place,Dr. Holden my favorite.
Feb 21, 2020
I am alwaYS PLEASED WITH THE SERVICE i RECEIVE..tHE RECEPTIONISTS ARE VERY FRIENDLY AND HELPFUL AND DR.BREWER IS GREAT.
Feb 20, 2020
Was very impressed with the service great experience I think you very much Mary
Feb 16, 2020
Great experience, very professional staff. Sam on the phone was very nice and pleasant. Their staff is amazing, I am physician myself and felt happy with my experience at the Farmingdale clinic.
Feb 15, 2020
Great people. Great service. I arrived about 15 minute ahead of my appointment time. I settled into the waiting area and picked up a magazine. I had not even opened the cover when I was called to begin the exam process. I was finished my exam about 15 minutes after my scheduled appointment time. Very efficient use of time...theirs and mine. Thank you.
Jan 31, 2020
I meet you guys the first time and I had the best experience ever. Everyone is super professional but still so very nice and pleasant. Thank you so much.
Jan 25, 2020
Nice new building. I wish you were within my insurance network, Martin's Point. I may need to switch to a service that is in the network. During first exam before doctor's, I mentioned floaters (now) and a feeling of something in an eye, but not now but this wasn't addressed at all during the doctor exam. I was also given mixed messages about which eye drops I should use.
Jan 23, 2020
The entire team was great! Will was engaging and helpful, the doctor was willing to discuss my optical options. A great experience!
Jan 22, 2020
Everyone there is top notch! From the receptionist to the doctor, all were cheerful, professional and kind.
Jan 16, 2020
friendly and helpful nice clean new office
Jan 13, 2020
Very pleasant staff and and an enjoyable experience.
Jan 6, 2020
Very easy to find, great location, very friendly and professional
Dec 30, 2019
Dr is amazing ! wouldn't wanna see anyone else.
Nov 23, 2019
Very professional and excellent service. I like the new faciilites and parking lot. Art
Nov 22, 2019
I have had my diabetic eye exams at Smart Eye Care for a number of years now, Everyone is professional and knowledgeable and yet make me feel like a valued customer. Each time I come in for my annual they have added upgraded so they have the latest in diagnostic equipment.are I highly recommend Smart Eye Care for any eye care needs.
Nov 20, 2019
I've been looking for a new eye care provider and Smart Eye Care came highly recommended by a couple of friends. Making an appointment was easy and I was pleased of how I was treated by the entire staff. They were all professional and personable. During the exam I was kept informed of what they were doing and welcomed and answered all my questions. Everything done within the time scheduled. I'm very pleased of my choice of eye care provider.
Nov 11, 2019
As always, my visit to this office was very pleasant, professional and informative. The staff did an excellent job making me feel comfortable and leading through a variety of tests designed to provide a baseline for the future. Thank you so much to everyone for making this a wonderful experience. The new facility is beautiful!
Nov 10, 2019
Took my 3 year old daughter for her first eye appointment with DR. Holden and he was very patient with her along with taking time explain everything to her and myself.
Nov 8, 2019
Good eye exam, folks are competent and friendly. a pleasant experience.
Nov 7, 2019
I've been going to Smart Eye Care for years and love it. The staff is so nice and their new location is amazing!
Nov 4, 2019
Had a great appointment! The receptionist were polite and organized! Had a 2:45 appointment and actually got in a minute or 2 early! The dr. Was easy to talk with and very great explaining my tests! I will be going back again!
Oct 31, 2019
I like my doc. Very thorough. Explains things well.
Oct 24, 2019
Great, friendly staff and the new location is very nice!
Oct 17, 2019
Please keep doing what you’re doing...I always feel like my business is valuable to your company, and all staff treats me with respect and courtesy. Thank you!
Oct 10, 2019
Keep doing what you do because it is working.
Oct 10, 2019
Smart eye care is always very professional and a very nice staff
Sep 18, 2019
Wes able to get a quick appointment. Had my eye exam and picked out my frames within an hour. A quick 5 days later they were ready. I had to go back a couple of times to get my frames adjusted. Each time they were glad to see me and took care of it right away without an appointment and totally free, I like that. I would recommend smart Eye Care to all of my friends.
Aug 31, 2019
The folks at the Farmingdale office are kind, caring, and very customer friendly. Dr. Brewer and the team are thorough and dedicated to patient-centered care. Thank You, SEC Farmingdale!
Aug 29, 2019
My recent visit at Smart Eye Care was my first experience with an eye care center. I really had no idea what to expect, and felt a little anxious. The staff were all quick and very professional. Dr. Holden provided me with the answers to my questions, and helped me understand the process, my diagnosis, and my options for care. After my appointment with Dr. Holden, I was taken care by Eden, the optician who helped me choose my frames and lenses. She was incredibly helpful as she explained what my insurance covered, helped me compare various lense options, and was so patient while I took time to make my choice. I also had my seven year old son with me through the whole visit, for which the staff was very kind to. It was a great overall experience, and I will certainly continue my care with this business!
Aug 16, 2019
Always a pleasant experience. From a cheerful greeting at the front desk, to prompt, professional attention during the appointment.
Aug 12, 2019
Friendly and helpful staff. Prompt service with a large eyewear selection.
Aug 5, 2019
Dr Brewer is the best! Knowledgeable, professional, thorough, approachable, a really great guy! Had an excellent appointment. Always leave my appointments with all my questions answered. Often having learned something new from the good doctor. He is an excellent representative of the practice.
Jul 27, 2019
The team is always very polite and respect my appointment time. I was in and out and got great service!
Jul 26, 2019
excellent customer service and quality professional exam
Jul 24, 2019
I have always been happy with the doctor (Brewer) and the assistants, and the women at the front desk, and the opticians out back., I really have no complaints about the manner in which I am treated.
Jul 24, 2019
I have complete confidence in leaving my eye care in the hands of Smart Eye Care!
Jul 22, 2019
Staff is always friendly, and got me in quickly when I called with a problem. I even showed up to the wrong office, so they called to let the other office know I was on my way!
Jul 22, 2019
Always feel at home with the courtious and kind personalities of the staff at Smart Eye Care .
Jul 20, 2019
I have filled out the form, below, with some comments. That should suffice.
Jul 20, 2019
I have never had an issue with Smart Eye Care. Everyone is always professional and I'm always seen without a long wait.
Jul 10, 2019
Dr Brewer gave me the most comprehensive eye examination that I've ever had and he was a wealth of information when I asked questions or had concerns.
Jul 3, 2019
Great staff. Dr. Brewer is knowledgeable and friendly.
Jul 2, 2019
My visit was very good and right on time for me to be able to head to work in a timely manner.
Jun 28, 2019
I was very pleased with my eye appt last Friday. Dr Holden was very nice pleasant. Explained everything very well took his time. Technician was also very nice & explaining all test she was taking.
Jun 24, 2019
Full service eye doctor with all the bells and whistles. It's nice to be able to get an exam and glasses in one place.
Jun 24, 2019
I've been going to Smart Eye Care for 3 years now and they are wonderful! The doctor is super friendly and everyone is so nice!
Jun 20, 2019
Excellent experience, as usual!
Jun 19, 2019
The staff was courteous, kind and professional at my recent visit. The wait time was minimal. All things considered, a good experience.
Jun 14, 2019
The Smart Eye Care team get 5 stars and a high-five for excellent service!
Jun 10, 2019
Excellent service from entering to exiting.
May 30, 2019
Dr. Nick Holden was very kind, helpful, and informative.
May 29, 2019
The office was very efficient and courteous every step of the way. The banter was even humorous, I like that. Its shows good character along with their concern to make your visit a pleasant one. Thank you.
May 26, 2019
The staff was very friendly.
May 6, 2019
My most recent appointment at Smart Eyecare was prompt, professional, timely, and friendly staff.
Apr 20, 2019
Excellent service from the outer lobby personell and the procedure done by Dr. Brewer
Apr 10, 2019
A Team dedicated to ensuring your vision is a Top Priority!
Apr 8, 2019
I really enjoy the Smart Eye Care Team. Been going to them for years.
Mar 28, 2019
Absolutely wonderful staff and customer service! They were helpful in helping pick out glasses and answering any questions that we had. Definitely recommend them.
Mar 25, 2019
Went above and beyond to get me in when I had an issue with my eye. Called to talk with them and 45 minutes I was in a chair being helped/ y
Mar 22, 2019
I have been coming to Smart Eye Care in Farmingdale for many years and I have always had a positive experience when I visit. The staff are friendly and courteous.
Mar 19, 2019
Staff are very friendly and easy to understand, they make sure I know what is going on with my treatment and I am involved. Love going here.
Feb 16, 2019
Appreciate the electronic reminders of my appointment
Feb 7, 2019
I think your online is a great idea !!
Jan 30, 2019
Only thing is not enough parking.
Jan 25, 2019
Great, professional staff.
Jan 5, 2019
Excellent service I am very satisfied.
Jan 4, 2019
My Smart Eyecare appointment went well and the individuals that worked with me were professional and efficient. However, I found out during my appointment that they do not work with EyeMed (my vision insurance provider) and as a result, I will be looking services elsewhere going forward.
Jan 1, 2019
Dr.Holden was amazing with my daughter who normally has very high anxiety over seeing doctors or having drops in her eyes. He was very good with her and she actually wants to see him again.
Dec 8, 2018
Excellent customer service and care!
Dec 7, 2018
Great visit. Very professional. I really like Dr Brewer
Dec 6, 2018
Smart Eye Care in Farmingdale was very professional as well as friendly and courteous. My options were well explained, and procedures not covered by insurance were pointed out before being performed, along with the cost to the patient if you opted for the procedure. No surprises at billing!
Dec 6, 2018
Excellent, on time, caring and efficient.
Dec 3, 2018
Staff was very professional and the Establishment was very clean.
Nov 21, 2018
A+ on service, friendly staff, and no waiting.
Nov 16, 2018
All the people I encountered from the check-in desk to the one who did the pre-testing and the Dr.
Nov 11, 2018
I found my eye exam to be through and stress free. I have had many eye exams in my life and I think this was the best exam I have ever had.
Nov 10, 2018
The staff are always friendly and the office is spacious and comfortable. The best part is being able to get appointments later in the day.
Nov 10, 2018
Employees and doctors are always very efficient, polite and professional.
Oct 29, 2018
Top notch eye Care! Great super friendly team! Will go back definitely!
Oct 27, 2018
Dr brewer and staff were great
Oct 3, 2018
Everybody is professional, pleasant and caring. It is a pleasure to come to your office.
Sep 26, 2018
Staff are always pleasant and do their best to make your appointments when you want them. Dr. Brewer is the best . Have been going to Smart Eye Care for awhile. They always meet my expectations.
Sep 24, 2018
The ofice staff is very friendly and dr. Brewer is very informative and open to question. Comfortable atmosphere
Sep 22, 2018
No problems with it ! AAA+++
Sep 19, 2018
I was very pleased with Dr. Brewer - he was most informative about the results of the testing that was done. He explained everything thoroughly and was most gracious. I would recommend him to my family or friends.
Sep 12, 2018
I am completely satisfied with not only a good medical analysis and assessment of my vision but the consideration shown by Dr. Brewer as well as other staff members when addressing the cost.. As a senior citizen.
Sep 8, 2018
This was my first visit. I was taken into the exam room very quickly. The staff was personable and professional... they put me right at ease. I am definitely recommending Smart Eye Care to my friends and family.
Sep 8, 2018
I have always liked the staff. Always have received good service
Aug 31, 2018
Both Erin and Dr Holden were pleasant, friendly, informative and efficient. I was more than happy with my entire visit.
Aug 25, 2018
Routine eye exam. In and out quickly.
Aug 23, 2018
It is always a pleasure to visit Smart Eye Care. Every person is professional and pleasant.
Aug 22, 2018
With an unknown eye issue presenting itself, I called my eye doctor's office to explain my eye situation.. The receptionist was professional and kind and referred my issue to my doctor who then said he would like to see me.. They promptly fit me in.. A most caring, thoughtful, and highly skilled eye care practice.. G. Lake
Aug 18, 2018
Great place to support eye health and function.
Aug 16, 2018
Love the customer service in Farmingdale. Excellent service, quick and easy scheduling, amazing customer service.
Aug 13, 2018
I was seen promptly. My doctor was pleasant and professional. He answered all of my questions.
Aug 10, 2018
The office is lovely. The staff are welcoming, kind, and helpful. I enjoy coming to this office for my eye appointments.
Aug 6, 2018
First appointment for a new patient. The front-office staff took my personal and insurance information promptly and efficiently. Erin handled the clinical preliminaries and Dr Holden handled the professional part. Everyone was first-rate.
Aug 4, 2018
Having just moved to Maine and making my first eye appointment I found the Smart Eyecare Center to be professionally helpful and exceptionally competent.
Aug 2, 2018
Friendly atmosphere and excellent patient care. Very thorough and extra care to answer all my concerns!
Aug 1, 2018
I always love coming in for my eye exams. The entire staff is friendly and respectful and always answer any questions you might have.
Jul 30, 2018
Best service and attention ! ThNk you so much! Highly recommend!!!! N
Jul 30, 2018
I had a great experience at my appointment. No long waits, the staff was very friendly and helpful, the facility was clean and tidy. Overall i had a great appointment. The doctor was nice explained things and answered all my questions. He even did and explained things that no doctor had done before. Ive had glasses for 20+ years and this is honestly the best appointment i have had. I will be here from now on.
Jul 28, 2018
I would not recommend doing business with this office. I asked ahead of time if there would be a charge and was told no but then when I went to leave they said I owed $39!
Jul 26, 2018
I find these people to be very knowledgeable, proactive of any medical concerns, and concerned as to best treatment for medical issues..not only glasses. Thank you.
Jul 14, 2018
Had an excellent visit with Dr Brewer. He was professional, patient, listened to me, familiar with my patient profile, asked questions, and provided me with quality care.
Jul 13, 2018
Erin was a 10/10 technician. Very patient and understanding!
Jul 11, 2018
Got me in the day I called to look at my eye and provided treatment that day. Excellent customer service.
Jul 4, 2018
This was my first visit. I recently moved into the Gardiner Area. I was concern that my experience would not match the expectation of my previous provider. I was pleasantly surprised. I was informed of any choices in the care that I received along with the cost and benefits. I am confident that my eyes and sight are in good hands.
Jul 1, 2018
Not only do the people who work at Smart EyeCare know what they are doing, they do it well and they are very nice and personable.
Jun 25, 2018
Excellent Service. Quick and easy and helpful staff.
Jun 21, 2018
Excellent as always. The front desk was very helpful. Dr. Brewer was excellent as usual. The whole staff always makes me feel like a valued patient. Thank you.
Jun 15, 2018
Excellent service, thank you for treating me so well! Office staff were super friendly and helpful. Did not have to wait at all to be seen. We'll be back!
Jun 14, 2018
The doctor was amazing friendly and actually remembered me and my last analysis from a few years ago.
Jun 8, 2018
New Patient and had a great appointment
Jun 7, 2018
Fast and efficient. Great with adults and children.
Jun 4, 2018
Farmingdale office Rocks. I was very impressed with the doctor I saw and think that in the future I will make Farmingdale my eyecare center of choice. Even though it is further for me to travel, the excellent care and less wait time to be seen makes it a much more pleasurable experience. In addition to that, I was told that they can get appointments within 2 weeks or so. Important in todays busy life. I had cataracts i didnt know about and was put off for a month to get an appointment even though i could see street sign anymore. I just figured i needed glasses. Now iam going to see a surgeon and i could have been over a month ahead of schedule if my appointment wasnt canceled after waiting a month at the augusta office. The only thing they could get me was at Farmingdale......if a way they did me a favor. I will go there from now on.
Jun 2, 2018
I always get top notch service here. Friendly and fast.
May 31, 2018
I recently injured my eye and was so relieved that your office was able to follow up from my visit to the ER. Then continued to follow up with me with several visits within 2 weeks. I felt heard, cared for and appreciate the time spent answering my multiple questions. I am on the mend and so very grateful for the care I received at your office. Thank you.
May 31, 2018
I experienced prompt and courtious service. Dr. Holden explained everything I needed and more. Excellent experience
May 30, 2018
Excellent, down home service. Prompt, precise, terrific care and service across the board.
Apr 6, 2018
I'm comppletely satisfied.
Mar 3, 2018
When I arrived everything was in order as always, you have always been prompt. I was seen early, as I arrived early, and my exam went forth without a hitch. From eye pressures and pictures through the exam with Dr. Brewer, all went real well. I ordered new lens's and the whole procedure was both informative and went smoothly. Thanks much, to all at Smart Eye Care, Farmingdale!
Feb 12, 2018
Very professional from start to finish.
Feb 12, 2018
Dr Brewer is always very thorough and never rushes.
Feb 5, 2018
Smart Eyecare Center is one of the best eye care places I have ever been to. They are always friendly and very pleasant. I would highly recommend them to anyone that needs to have their eyes checked.
Feb 1, 2018
I am always treated well by all personnel at the Gardiner Office. Dr. Brewer is a nice young man, and very caring about my eye problems.
Jan 27, 2018
Please change her last name, its now Bartlett. The Augusta office has this information.
Jan 24, 2018
Always prompt and courteous.
Jan 24, 2018
Great service and a friendly staff. I would recommend to my family and friends.
Jan 20, 2018
Excellent! Helpful staff and a knowledgeable and friendly doctor.
Jan 20, 2018
From the Administrative folks to the actual Doctor, to picking out new glasses, friendly, courteous and HELPFULL staff members each and everyone!
Jan 18, 2018
Thanks to Dr. Brewer’s patience and persistence .... I can see again! What I needed a magnifying glass for before I can now see perfectly with my new multi-focal contact lenses. Thank you so much 😊
Jan 8, 2018
Professional, knowledgeable and friendly are all attributes of staff at smart eye care. Whether it is our children or ourselves they have always taken care of us well.
Dec 30, 2017
The staff at the Farmingdale office is super friendly and ALWAYS go above and beyond to put a smile on my face.
Dec 23, 2017
Awesome office in Farmingdale! Friendly, caring, very helpful.
Dec 18, 2017
I loved the way I was treated here will be sending my family there also!!!
Dec 16, 2017
My family has been going to Smart Eye Care since they opened their office in Augusta. The staff has always been professional, caring, kind, and great with children. They were quick to get me in when I had an emergency situation. I have been to the Farmingdale office as well. Both facilities are always neat and clean. Definitely a 5 star rating from me!
Dec 11, 2017
Excellent customer service and professionalism. I was fit in last minute, and was very satisfied with the new dr I had. I would definitely recommend to friends and family.
Dec 2, 2017
I was very satisfied with my recent appointment. I was waited on quickly. I recommend your office to all of my friends and family
Nov 29, 2017
The staff are nice and friendly. Dr. Brewer is the best! Always feel all my questions are answered and my exam and tests are performed in a very accurate and professional manner.
Nov 17, 2017
I've had nothing but a great experience at Smart Eye Care. The staff are friendly, professional and very helpful. I love the text message reminders.
Nov 17, 2017
The staff always does a fantastic job making me feel like I am important and so is my time.
Nov 13, 2017
On time and very professional.
Nov 2, 2017
examination on 10/31/17 5 Stars!!!
Nov 2, 2017
My daughter was made to feel completely comfortable at the Farmingdale office in Maine and everyone was very friendly with her. They were very helpful in ensuring that we understand exactly what was being done and what was expected, and why. I would definitely recommend their services to anyone.
Nov 1, 2017
Every one in the office was great the front desk lady’s were very friendly... Erin was great with the intake process... Mike the optometrist was very helpful and knowledgeable... and the dr was great.
Oct 28, 2017
It was a great experience, they told me more about my eyes than the last eye check l had in Illinois
Oct 26, 2017
It was a very simple checkup, and the staff where very nice.
Oct 12, 2017
Keep doing what you are doing because it works. Everyone is very polite and professional.
Oct 4, 2017
The staff in the Farmingdale are just wonderful. They are always pleasant even when the office is crazy busy.
Oct 2, 2017
The eye doctor was wonderful and we were seen in a timely manner, but the assistant was a little short and not very pleasant to be around
Sep 29, 2017
Good service. Knowledgeable and friendly staff.
Sep 25, 2017
Excellent process, very efficient with minimal hassle
Aug 25, 2017
EXCELLENT Visit! Graciously, Ms. Shirl A. James
Aug 25, 2017
From the front desk to the checkout; this store does customer service with an outstanding staff! I'll definitely recommend this business to friends.
Aug 25, 2017
Great professional team, from the warm reception at the front desk to the medical assistant to the doctor. Best service and attention ever.
Aug 24, 2017
The staff are very friendly and answered all my questions except the ones that had to be answered by the Dr.. They have a very well organized system so there is very little wait time and they have very up to date equipment.
Aug 19, 2017
Everything was great, keep doing what you do because it works.
Aug 18, 2017
Always pleased with all aspects of my visit, from the friendly receptionists, the tech doing the pre tests and of course Dr. Brewer.
Aug 10, 2017
5 Star rating would recommend to others.
Aug 7, 2017
It was a very nice visit. Everyone was friendly and accommodating.
Aug 4, 2017
Very friendly fast service. I would defiantly recommend Smart EyeCare to anyone.
Jul 19, 2017
Good initial visit, appropriate wait time, friendly staff, professional demeanor, efficient.
Jun 30, 2017
I saw Dr. Quint and love her. She is very attentive to my concerns and answers all my questions. I had a very successful visit, it was my annual with lots of checking of the eyes. Dr. Quint explained what she was seeing and reported back her findings. Hoorah for Dr. Quint.
Jun 30, 2017
Dr Brewer has such patience with me He answers all my questions with out hesitation and explains what he is doing and why i am a shy and a nervous person to have such a Caring Dr means so much to me As all of the staff on my last visit all were just wonderful l
Jun 28, 2017
As always, the staff and the provider were friendly, professional, and prompt. The expertise and honest feedback when choosing new frames makes an onerous task much easier. Thanks, Smart EyeCare!
Jun 27, 2017
I called your office prior to making my appointment to make sure you accepted Tri-care Prime and was told by the billing person that you did and all she would need was my ssn. On June 12th I received a bill in the mail for $170 and was told I had to pay it because your office doesn't accept Tri-care Prime. This is unacceptable. Ed Campbell
Jun 21, 2017
I highly recommend this practice to those seeking eye care.
Jun 14, 2017
Front desk greeting and appointment check-in were nicely managed, and the wait was brief for the first screenings by Noel, who was bright, warm, and informative about the optical scan and preliminary exam. Dr. Quint was solicitous for my understanding around vision change, floaters, and other potential concerns. We reviewed and discussed the test results to mutual satisfaction. She is a knowledgeable, attentive, and genial professional, patient-centered and eager to be of service.
Jun 9, 2017
Nice, friendly, helpful staff. Great place to do local business. Very pleased in the quality of care and product offered. Thank you.
Jun 5, 2017
Dr. Brewer always looks out for me...he checks the progress of age-related macular degeneration, and always lets me know if I need additional care that he cannot provide by Dr. Daniels, my eye surgeon. The staff is always pleasant and accommodating to this old gal.
May 24, 2017
During the last year have realized first hand how important my eyesight is and how quickly it can change. With the caring and thorough fast actions of Dr. Brewer and staff in the Farmingdale office of Smart Eyecare, my eye sight is actually improving! Whenever I need to see Dr. Brewer, from scheduling the appointment , to follow-up treatment or fixing glasses for appearance, I feel truly respected, cared for, and much appreciated. This is a rare occurrence in the medical field today! Want to thank you for the follow-up treatment but most important, for recognizing medical situations and making the referrals happen as needed! I thank you all!
May 22, 2017
We have 3 crazy kids and it is hard to fit the family in for an eye appointment. Smart EyeCare worked with us to get us all in and seen by the provider. Despite our young children playing with toys and making noise the staff answered our questions and treated us like human beings. It was a profound first impression and I suspect all our future appointments will be equally as pleasant. I highly recommend!
May 22, 2017
I really like Dr Brewer and the staff.
May 22, 2017
I really like the Optometrist that I had. The male Optician was "snarky" and very rude. I would never buy glasses for this very reason from Smart Eye Care. My 19 yo told me after I told this man if he was irritated with me, she was about to take my arm and pull me out of the office this is how rude he was to us.
May 11, 2017
My daughter is four years old and yesterday I took her to her first eye appointment. It could not have gone better, both the technician and Dr. Quint were fantastic at working with her and making the check-up fun! My daughter left wanting to "go again next week"! :) Excellent experience for both of us!
May 11, 2017
Took me right in on time. Staff very courteous. Fitted me in contacts that are working great and comfortable.
Apr 30, 2017
the office was very clean and comfortable and the staff was very friendly
Apr 27, 2017
I love everything about how your office is run, from the text messages for reminders of appointments to the cleanliness of your office to the friendliness of your staff. Jessilin is an outstanding optometrist!!! I love her personality and her genuine kindness.
Apr 22, 2017
I like this communication software. You service has always been exceptional!
Apr 17, 2017
Great and friendly staff.
Apr 15, 2017
The staff and doctor I saw were very professional and friendly. I had never felt so comfortable going to the eye doctors and will only go to this office and doctor from now on! Amazing service!
Apr 14, 2017
My experience was that personnel were all courteous and professional while offering options to satisfy our needs.
Apr 13, 2017
Eye Appointment at Smart Eyecare in gardiner. The staff were extremely polite and pleasant. Very helpful with my eye care and glasses selection.
Apr 8, 2017
I'd gone to Smart Eyecare for glasses not long ago and was very pleased. Recently, I had an incident with my eye that frightened me..it just clouded over. I was able to see Dr. Quinnt right away...the testing was so thorough and her diagnostic skills superb. So much of what goes on in our body is seen through the eye. At her recommendation, I pursued additional testing from my physician. About 36 hours after seeing her I was able to recognize the fact that I was having a slight stroke and got immediate treatment. Dr. Quinnt is far more than 'just getting glasses'~!!!! My compliments to the entire staff.
Mar 25, 2017
It is a five star, never have to wait, pleasant atmosphere. Great doctor, I feel very comfortable there.
Mar 13, 2017
I was very happy with my recent visit to Smart EyeCare in Farmingdale. Each staff member was conscientious and helpful. I appreciated that they asked my permission before doing anything and also took the time to explain what they were about to do. I don't have insurance, so I appreciated that I was given the option to do certain tests and made aware of what they would cost upfront. Also when buying frames, the woman helping made suggestions that would save me money.
Feb 26, 2017
Everyone was very pleasant, I was greeted with a smile by each and every staff member! A complete 360 degree turn from my last visit! (Just prior to my appointment, I lost one of my best friends (my doggie) and was not in the best of spirits when I went in.) Thank YOU ALL! KUDOS!!!
Feb 13, 2017
Amazing customer service and the doctor had a great sense of humor. Great experience, although wish there was a larger selection of glasses .S.Z Augusta ,Me
Feb 11, 2017
Everyone is always very nice and helpful! I've been going to smart eye care for 18 years and have always been happy
Feb 5, 2017
Very prompt and professional, best eye exam I ever had.
Feb 4, 2017
Very professional and knowledgeable.
Feb 1, 2017
Dr. Quint did my eye exam.. I found her very capable, professional and warm. I complement the entire staff as well as the cleanliness of the facility in Farmingdale.
Jan 19, 2017
They were great, very prompt and helpful with the explanation of benefits and they what they were doing.
Jan 19, 2017
I started with Dr. Brewer back when I was pharmacy resident. His office had the earliest appointment that I could get in to be seen by someone in the area. As it turns out, he is also the best eye doctor that I have ever had. He speaks to you as a person and not as anyone better than you and he takes the time to explain what is happening in your eye. I like him so much that I'd pay out of my pocket if my insurance ever didn't cover Smart Eye Care.
Jan 11, 2017
Very curiosity staff and very prompt service.
Dec 31, 2016
Lack of adequate training and people skills of one technician spoiled the visit.
Dec 26, 2016
This was the first time in many years I did not see Dr. Smart. I was very happy with the doctor I did see. She was very personable and, in spite of a clearly busy day, took the time to answer all my questions and explain things in detail. While Dr. Smart is truly excellent and been my eye doctor of choice for me and my family, in the future I would gladly see the doctor I saw today.
Dec 22, 2016
Friendly staff and very professional.All up to date equipment . excellent experience.
Dec 15, 2016
Hi. I called in the AM....had an appointment that same morning. Thank you.
Dec 12, 2016
PROMPT, FRIENDLY PROFESSIONAL PERSONABLE STAFF
Nov 27, 2016
The entire staff at Smart Eye Care is extremely kind, professional, and most importantly knowledgeable about eye care. The exam very comprehensive and Dr. Brewer took the time to answers any questions that I had..
Nov 26, 2016
Great eye experience. From the friendly staff, to the state-of-the-art equipment, I am very happy with my appointment. The frame selection was nice as well. Will definitely return for myself and my family.
Nov 26, 2016
Great customer service. . Doctor able to answer questions that I had. Need to enlarge parking space.
Nov 24, 2016
The entire team is wonderful from the receptionist, tech and proivder. They were all very helpful and professional. Even though the wrong contacts were ordered, they quickly corrected the error and ordered the correct ones without any hassle. I had an emergency situaion and the team worked their magic to get me in right away. Thank you for all of your efforts.
Nov 4, 2016
This last appointment was one of the most thorough eye exams I have ever had. Thank you.
Sep 29, 2016
Friendly, knowledgeable staff. Great place to get a New pair of glasses or contacts.
Sep 19, 2016
Still can't get into your site.
Sep 15, 2016
Very Happy with Smart eye care! Everyone was very friendly from the moment I arrived. Compared to my last eye doctor this was a great! I really liked the personal time they took with me to find new frames and they had a variety of prices on frames where as my last place seemed to carry very high priced frames and were less than happy when I asked for any frames under $200. Smart eye care helped with me discounts and explained the prices of lens and frames with my insurance.
Sep 9, 2016
I am very comfortable with Smart Eye Care; the clinical and support staff are terrific!!
Sep 1, 2016
Everyone at the office were awesome! Don't change a thing. "If it ain't broke don't fix it"
Aug 29, 2016
My visit was very pleasant as it always is. Eden did a great job helping me select my glasses and she made the whole experience very nice!
Aug 18, 2016
Always enjoy going, your staff is wonderful. Excellent listeners and always take time to answer my questions.
Aug 17, 2016
The appointment Went good! The people were nice, I was in and out very quickly! Didn't have to wait long for anything!
Aug 11, 2016
Love Dr. Brewer! Gave a very thorough exam and was very kind.
Aug 8, 2016
Everything was done very well. I was very satisfied!
Aug 5, 2016
Great job. I was taken care of promptly and professionally. I really appreciate your service
Aug 5, 2016
Service was great, but prices are a little high for a 15 to 20 minute eye examine. Being on SS, there is no way I could afford actually buying new eye-wear from this center.
Aug 3, 2016
I had a very good exam time. I was not pleased at the way the glasses technician did not seem to want to help me find glasses that I could afford or programs that could assist me.
Aug 2, 2016
Staff was friendly patient and the dr explained everything great! Positive experience and would recommend to anyone!!!
Aug 2, 2016
From beginning to end my appoint was timely, curtious and professional. Staff were friendly and knowledgeable. The Farmingdale office location is on my way to work and extremely convenient.
Aug 2, 2016
Could not ask for better and Proffessional office great doctors I meet with dr brewer on time Smart Eye Care a name you can trust 😀
Jul 15, 2016
Eminently knowledgeable, polite, patient-focused: Genuine professionals all the way, while approachable and cordial. This is what care should be like everywhere.
Jul 15, 2016
I showed up on time they took me in right away, very nice people, informative to my needs! Great place! In and out under 1/2hr! Thank you for your service!
Jul 7, 2016
I enjoy coming to Smart Eyecare.
Jun 25, 2016
As in the past, I was treated in a friendly, yet professional, manner by all.
Jun 23, 2016
Excellent service as always!
Jun 16, 2016
Third time i have been to an eye office in thirty plus years. I give an excellent grade. Thanks.
Jun 14, 2016
You have one of best places I have ever been to when it comes to Eye Care. Thank you and your staff for caring so much about your patient's vision!
Jun 9, 2016
Pleasant visit/exam as always, everything from check in to exam to check out went smoothly and timely. Thank you!
Jun 4, 2016
I'd give 5 stars I like getting a reminder by e=mail and being able to handle most business online these days.
Jun 4, 2016
I loved the entire staff especially Dr. Quint. I thought it was a wonderful experience and cannot wait to get my new Oakley sunglasses!
Jun 3, 2016
Everybody was polite and prompt
May 27, 2016
wonderful service and on time with the appointment. I could not ask for more.
May 20, 2016
Dr Brewer was great...very thorough and personable
May 20, 2016
It was a good experience. Very nice staff
May 13, 2016
I appreciate the entire staff. I feel welcome and comfortable during the exam process.
May 13, 2016
Smart Eyecare makes me feel important and well cared for. I always get clear concise explanations of what is going on with my vision and options to address any issues. Thanks to everyone at the Farmingdale office your great service. I love your reminder system. In today's world it is extremely important.
Apr 30, 2016
I have always been treated very well at Smart Eye Care!
Apr 24, 2016
I had Dr. James Brewer who I found to be excellent in his manner and his explanations of what was going on with my vision. The woman who brought me into the room and tested me was pleasant and helpful as well. I'm sorry I forget her name but she has been with you for a short time. Your front office staff leave a lot to be desired as far as friendliness and being welcoming to someone coming into the office. Neither of them could look at my face when I came in or when I left. Not because they were all that busy because they were discussing their preferred pizza establishment in the community and the office was not that busy. That was my first experience with your office in Farmingdale.
Apr 14, 2016
After I was taken to a room and the initial assessment was done I waited 30 minutes for the doctor to come in and that was after I went to the front to remind them I was waiting in the room.
Apr 13, 2016
The staff are always professional, helpful and answer all questions. I have recommended them often.
Apr 8, 2016
First time seeing James Brewer and he was great.
Mar 31, 2016
This appt. was a do over for issues with two pair of recently purchased glasses at the Augusta store.Last minute scheduled appt. was handled very quickly and professionally.
Mar 22, 2016
Everything was fine and I'm very happy with staff. Keep up the great job!
Mar 18, 2016
Everyone was very pleasant and professional. Thank you for the excellent treatment and care. Very knowledgeable staff! It was a wonderful visit from beginning to the end! Thank you!
Feb 27, 2016
This is the 1st time I saw anyone at SEC other than Dr.Sobek. I had an urgent need to be seen, I was fit into Farmingdale schedule, that morning. Dr. Brewer was professional, kind and knowledgeable. Everyone at that location was great. (Very welcoming Reception area.) Thank you for the great service, Smart EyeCare.
Feb 24, 2016
You are all so friendly. It was a totally relaxed visit. You sure know how to make a girl feel welcome!
Feb 20, 2016
Still like Smart Eye Care though and will make an appointment in February 2017.
Feb 12, 2016
The doctor took the time to explain answers to my questions, which I appreciated
Feb 11, 2016
First time meeting Dr. Quint ... loved her!
Feb 5, 2016
You're doing great at the Gardine/Farmingdale location! My previous visit to the Augusta was a good one, too; however, the administrative staff could be more customer/patient friendly.
Jan 25, 2016
I had 2 appointments with smart eye care one for myself, and one for my 7 year old son. I would rate my visit excellent! The staff was a pleasure to deal with. For my son on the other hand I have complaints, His Dr (Dr. Brewer) we LOVE, he is wonderful with Jack. My complaint is the technician beforehand. Jack does not like the "puffs" of air in his eyes at all! I understand it can be hard to deal with children's sensitvities, but this woman really seemed put off by the whole ordeal. I typically never complain, I can't even remember the last time I did, but I eel like she could have been WAY better with children if she is going to work around them. Maybe it was a long day for her, who knows. But due to her reactions I would rate her overall performance Poor. Thank you
Jan 22, 2016
no suggestions at this time.
Jan 21, 2016
Thought everything went great. Everyone was friendly from the Doctor, technician and the receptionist. Even the girl that assisted me with new glasses.
Jan 16, 2016
Service was quick and everyone was very friendly!
Jan 14, 2016
I am a current client and I called at 2:45 seeking advice. The receptionist told me that I needed a refraction check and tried to schedule me with my primary Optometrist. My schedule wouldn't flex enough but I really needed to be seen. Very quickly she got me a 5:15 that afternoon in Farmingdale with another Optometrist. I arrived at 4:30 and was seen immediately. Front desk personnel, the optometry tech, Dr. Brewer, and Eden were all friendly, knowledgeable, and efficient. Thanks Smart Eye Care for taking such great care of me and my eyesight needs.
Jan 1, 2016
I was impressed by Dr. Quint's professional examination, and personality. I intend to request her services in the years ahead, as my primary eye care provider.
Dec 13, 2015
Service has improved since last visit. Old glasses repaired, I was pleased and impressed with her ability.
Dec 12, 2015
A little high priced on options like frame selections & glare-free coating. But very friendly, competent staff!
Dec 11, 2015
Thank you for your wonderful and complete service. Greatly appreciated.
Dec 9, 2015
excellent service for short-notice visit for medical need
Dec 7, 2015
I found everyone to be very nice, pleasant and very friendly. I felt very cared for. I am glad that I switched to SmartCare.
Dec 7, 2015
I was early to my appointment thats why I waited 15 minuets
Dec 4, 2015
Very nice experience... Staff was very cordial.
Nov 15, 2015
I was very pleased to meet Dr. Quint. She was both professional and friendly.
Nov 9, 2015
I have always been pleased with all my appointments at Smarts. Thank you all
Nov 6, 2015
better selection of frames in Farmingdale
Nov 1, 2015
The people there are very nice and they all know what they are doing. It is not too big though, which means they can only see so many patients at a time. It also seemed to cost a little bit more than other opticians.
Nov 1, 2015
My problem was diagnosed quickly and treatment assessed.
Oct 23, 2015
This was my first ever eye exam, and they made it very easy for me. The staff is very friendly, and treats you like family. You're not just another set of eyes. I will certainly recommend them to friends and family.
Oct 22, 2015
The Systane Ultra lubricant eye drops that were given to me at the Farmingdale office were out dated, stamped with an expiration date of august 2015.
Oct 18, 2015
It took a long time to get an appt.
Oct 17, 2015
Dr. Brewer's knowledge was professionally and warmly shared. I was very pleased with my first visit with him. The Farmingdale office was welcoming and helpful.
Oct 11, 2015
Dr. Brewer and the team were amazing. I was a little nervous and when all was done, I was absolutely thrilled. I am definately recommending Smart EyeCare.
Oct 8, 2015
I asked about your promotion for the VISA gift card - I saw it posted on the wall but no one mentikoned it so I asked. They gave me a care. When I got home the card said use the user name and password the office gave me. I called and asked about it and this email is supposed to be my response. Did someone miss the boat on this whole deal? Otherwise, my appt went very well and I was pleased with the service for my eye exam. Thank you.
Oct 6, 2015
The young woman who took my eye measurements, did some initial vision testing, took pictures of the back of my eyes, blood pressure etc. was great. Sweet, asked if I understood everything, explained everything. Dr. Brewer was great too except he forgot to explain the pictures of behind the eyes, that was an extra $30 charge and I forgot to ask. $200 for a routine eye exam seems expensive.
Sep 27, 2015
I got confused about my appt and went to the Farmingdale office. They were able to see me due to a cancellation. Everyone was very nice. Dr Quint was great. I would definitely recommend Smart Eyecare.
Sep 25, 2015
I hope Dr Quint remains on your staff till my next visit in 2 years. That would be my only complaint, the fact that I see a different doctor every time. I liked Dr Neron but now she is gone. But I like Dr Quint too! She explained things well.
Sep 24, 2015
It was a good visit. All who helped me were great. I felt very comfortable. Thank you. Carol Moffatt.
Sep 16, 2015
all went well, got in before appointment time. No waiting. Thanks for the great job!!
Sep 14, 2015
The lighting in the exam room was too dim and the tech provided insufficient additional lighting to replicate normal light for reading.
Sep 13, 2015
I would have liked more conversation about the discomfort I have with contact lenses, and possible options to try for greater comfort. I left wanting to know more about Lasix (?) laser treatment besides "wait until you have cataracts." Frames are TOO EXPENSIVE.
Sep 11, 2015
professional,curteous on their game crew and doctor.
Sep 10, 2015
Would like to see the glaucoma testing done in Gardiner. Sometimes it is hard for seniors to get rides.Otherwise things were great. Really like Dr. Brewer. He is very informative and patient.Seems to always have the answer or can find it.
Sep 4, 2015
I scratched my eye and when I called your office, I was able to make an immediate appointment. I so appreciated this. And when I had a question about how my eye was progressing a few days later, someone called me back to discuss this. And I also was very appreciative of my follow-up visit. Excellent eye care!
Sep 3, 2015
Everyone was helpful, pleasant & courteous.
Aug 26, 2015
This appointment was to rectify an earlier appointment during which I was given the wrong prescription. Although I felt good about this final outcome I have been setback or several
Aug 25, 2015
My wait time was owing to my last-minute request for an appointment. I was very happy to get in. Waiting 15-20 minutes was not a complaint; being accommodated so quickly was much appreciated.
Aug 25, 2015
Typical professional interaction from staff; Tech I saw was very sharp and Dr. Brewer is always very approachable and explains things very well. Thank you!
Oct 4, 2014
I know the cost of eye glasses and am not complaining but the expence is a big one, could you offer discounts for seniors??
Oct 3, 2014
the front office staff wasn't very friendly they had just gotten back from lunch.. rest of staff outstanding..
Sep 30, 2014
I found Danielle to be very polite, professional, and helpful. Excellent service.
Sep 30, 2014
I was not happy with the fact that I got cards in the mail saying I was due for eye exam and I called and set up a time, BUT the lady NEVER told me that Maine Care had changed their approval to every 3 years. I would NEVER had come in if I knew that. I don't have $145 just sitting around. Now I have to try to come up with that kind of money. That is NOT fair to me.
Sep 19, 2014
It was a great appointment and I wouldn't have changed anything!
Sep 18, 2014
I really like Dr. Pelletier and feel she gives an excellent exam. Eden eyeglass adjustments are super. My last pair of glasses have hurt for months and she got them perfect. No sore ears now.
Sep 8, 2014
I got to my appointment on time, but the receptionist said I was an hour early. I was certain my appt was at 11:15. I double checked the automated text message and it also agreed it was 11:15. They were able to get us after a short wait. The appointment went well, but I thought I would mention the misunderstanding so others won't experience it in the future.
Sep 8, 2014
Excellent care and a great job . Thank you
Sep 6, 2014
All the staff was friendly and answered all of my questions, even the ones about the machines.
Aug 30, 2014
I love working for Smart Eye Care and working with both the staff in Augusta as well as my office which is Farmingdale. Would recommend anyone to our offices.
Aug 29, 2014
The printed statement was a bit confusing and had to call for help understanding the reason for the amount of co-pay and what service applied to what service.
Aug 11, 2014
Very nice to meet the staff at Farmingdale
Aug 10, 2014
Everything went well. Office is professional.
Aug 4, 2014
The doctor was very nice - explained to me about eye disease. Good educational for me to be aware of my eyes. great services!
Jul 28, 2014
My visit was great. The staff was very welcoming and made me feel comfortable.
Jul 28, 2014
nice crew. very busy when i was there. love my new eye doctor, he was very good. Dr Brewer
Jul 25, 2014
This was my first visit with and I am very pleased with Dr. brewer, and feel very confident with him being my new eye doctor.
Jul 24, 2014
Impressed with the fact that your office is technically advanced and follow up surveys are offered. Your Farmingdale office is great!
Jul 20, 2014
I called to try to get an appointment on short notice. A cancellation made that possible. It was my first appointment here. The staff explained what they were doing and were thorough. I did not purchase my glasses there because of time constraints on my part and the need to get them sooner than they could be available. All in all - a good experience and I definitely would go back.
Jul 13, 2014
very good service and super helpful people
Jul 11, 2014
very satisfied with everything
Jul 11, 2014
It was quick, professional, and staff was very helpful.
Jul 2, 2014
This was an emergent situation and there was no waiting and we were very pleased with the outcome and follow up visit. Thank you Dr. Brewer and staff!
Jun 29, 2014
My daughter absolutely loved Sara. She really made her feel important and the visit was all about her.
Jun 27, 2014
The physician that examined myself and my two children was incredibly talented and very kind. He took the time to thoroughly evaluate all three of us and this is especially helpful when both children are on the autism spectrum and require extra time to respond to questions. This doctor actually took the time to really listen to my concerns regarding my children. That is a rare and treasured thing in healthcare today. The optometry tech was also so kind and careful with my children and I. She really has a heart for caring and it came through in her expertise and her open, warm personality. Better care could not be received anywhere else!
Jun 26, 2014
I love the services and staff but I think your prices are too high for glasses.
Jun 26, 2014
Great eye doc and technician. As I told them, much as I hate to, I have to buy my new glasses elsewhere. Last time about broke the bank at Smart Eyewear. Thanks. Barb
Jun 19, 2014
Very friendly, prompt and courteous.
Jun 15, 2014
I called on Tuesday with a bright red eye. I couldn't be seen until Thursday afternoon. That seemed like a long time to wait for an appt when I had a concerning eye issue. Once I arrived, I waiing nearly 30 minutes for my appt that took a total of 10 minutes. This was not my best experience at Smart.
Jun 14, 2014
Thank you for squeezing in both kids. I am disappointed that you didn't have my vsp info..... I think we have been overpaying for services for a while....
Jun 13, 2014
Can't say enough about the experience!
Jun 7, 2014
I was very impressed with Sarah and Dr. Brewer.
Jun 5, 2014
My daughter visit was very informative.
May 30, 2014
Dr. Pelletier shared information with me concerning my contacts and my vision that I found very helpful. The staff was friendly and knowledgeable and I will be back. Thank you!
May 30, 2014
Great Service. Nice people.
May 29, 2014
Everything was great. I do wish there was a better selection of Oakley glasses.
May 25, 2014
My visit went very well. Sorry but I do not remember the ladys name that took the time with me and did the testing , but she was very very good with me. Thank you Anne Coffey
May 22, 2014
I always use Smart Eyecare. Easy to get to, nice people.
May 18, 2014
Receptionist had difficulty scheduling appointment and was unprofessional when I arrived for my appointment. She was very annoyed and would show her annoyance with callers. Nurse had to assist her with a fax while I waited on my lunch break to be taken to a room. I was in the office for 90 minutes without even having time to shop for glasses. Dr was great once she came into the room however. Nurse as well was professional.
May 17, 2014
excellent care. Took time to explain my situation. thanks
May 16, 2014
Keep doing what you do, it is working very well.
May 15, 2014
I arrived 20 mins early and they took me right in. I was very pleased since they had the opening that I was able to be seen earlier. Thank you.
May 15, 2014
It was my first time going to the Farmingdale office and found them to be very professional. The only thing I would change would be the face that I have worn the same contacts for almost 25 years and the office still charges me a 'contact lense fitting fee' and will not give me a trial pair while waiting for my order to come in. Loyalty should be appreciated with these small favors.
May 15, 2014
Every one i saw was committed to their job
May 15, 2014
It was great, they made jaxon feel very comfortable and they explained everything to him. Thank you!
May 15, 2014
Always great service. The office manager was filling in for a tech and did a fantastic job like she had done it all her life. Very efficient and kept the flow of patients moving.
May 15, 2014
Vey good visit. Polite & professional staff. The appt. was on time and did not take a long time. Very satisfied
May 15, 2014
Very nice & professional.
Apr 20, 2014
A better selection of lower priced frames for men.
Apr 19, 2014
i knew more about my insurance than the counter person did. it took a long time for her to figure out what the payment would be and then told me that i needed to pay a 35 contact fee. My insurance covers the complete visit. This was the Augusta office last year when i went to the Famingdale office they were perpared and even offered rebates the Augusta office has never mentioned rebates for my contacts.
Apr 16, 2014
My visit was prompted by flashes of light in my left eye which could have indicated a retina problem. When I called, I was told to come immediately to the office and was seen within minutes. Great office.
Apr 11, 2014
Dr. Pelletier was very pleasant and informative. Devon is so good at what she does that I would be willing to pay a slightly higher fee to ensure that she receives a raise immediately! All of the staff were great and I am happy to return as a patient of Smart Eye care.
Apr 11, 2014
I get that costs are set and will not be reduced for the uninsured etc. However, I think the front desk staff could relax when they break that news to us clients; even if they think it stinks. Relax and smile, "We would sure love to discount it for you, but that cannot happen, so sorry". Something like that being real and move on. Getting turned down so awkwardly was my only moment of tension throughout. Thanks for asking!
Apr 9, 2014
Your new reminder system is excellent and very much appreciated. Dr. Pelletier is genuine and very able to explain the situation in laymen's terms. Thank you
Apr 4, 2014
I would definitely tell all of my friends.recommend this Dr.Smarts office on Farmingdale Maine! Smarts office to all
Apr 4, 2014
I was very pleased with my appt. and Dr. Pelletier was very helpful in showing me any concerns she had. Your staff was friendly and I did not feel rushed.
Apr 4, 2014
All staff during my vist were helpful and Curtis. I will definitely use them again.
Apr 2, 2014
They were awsome Thanks for getting me in in such short notice.
Apr 2, 2014
The doctor was awesome. I would recommend him to everyone
Mar 28, 2014
I would like to see more of a variety of kids glasses to choose from
Mar 27, 2014
My only complaint was the parking situation. There was literally no place to park! Others were having the same problem that day.
Mar 27, 2014
My appointment was great. I had Dr. Brewer and he was so nice and he's a funny guy. Very helpful and informative. The woman that helps select glasses was not very friendly or personable. Other than that I enjoyed my visit and look forward to the next one.
Mar 27, 2014
I felt like the staff was timely, I did not have to wait long. I have been there 3 times in the last month and everyone has been pleasant and very helpful. The tech I had I think was Devan, and she was very patient and helpful with my contact fitting as well.
Mar 27, 2014
You have always done so well and such excellent service, it makes a person feel right at ease. Thanks so much!
Mar 27, 2014
Thorough exam, friendly and outgoing staff, the experience was pleasurable.
Mar 27, 2014