Roosevelt Vision PLLC
1472 Reviews
I was referred by another doctor to get baseline glaucoma testing done. Initially, your staff tried to set up a complete eye exam for me which my insurance would not have paid as I only get one a year. The front desk acted very put out that I was a referral etc.
Sep 16, 2019
Drs and staff are so thoughtful, kind and helpful
Aug 26, 2019
I am very happy with Roosevelt Vision. I have alway been treated with the utmost respect. They have always been very thorough and dedicated to giving me a through exam and explaining any change I might have to my eyes since my last visit
Aug 26, 2019
Roosevelt Vision has always been a great place to go for eye care.I would recommend it and have to several who also have come there.
Aug 24, 2019
Roosevelt Vision provides a high level of customer service. When their offices moved, I chose to continue my care with them although it is no longer a convenient locale due to the friendliness of the staff, the ease of acquiring/changing appointments and the overall level of service from Dr. Chang.
Aug 24, 2019
Always friendly and professional! The techs put you at ease and explain everything as they go.
Aug 24, 2019
Great service and very friendly, funny and understanding doctor who really listened to my concerns and explained all of the results of my eye examinations so I could fully understand them.
Aug 23, 2019
I was experiencing some flashes in one eye and was able to get in the day I called, which was a huge relief. Dr. Jamieson is fantastic and very experienced, which was an added bonus. It's great to know that the clinic is able to respond to serious issues in a very timely manner.
Aug 22, 2019
Great customer service, great staff, like the online scheduling.
Aug 20, 2019
Always had a good experience. I see Dr. Rachel each time. She has been very good about accommodating my eyeglass needs and preferences even though they differed from what the exam specified.
Aug 19, 2019
I was examined promptly and with personal care and attention. I felt completely at ease. In fact, I felt rather special.
Aug 18, 2019
Always professional with excellent care
Aug 17, 2019
Knowledgable and friendly staff.
Aug 17, 2019
Dr. Yang-Williams and her assistant are the best! Dr. Williams is caring and friendly. She explains everything clearly and is most helpful and encouraging.
Aug 17, 2019
I’ve been seeing Dr. Jamison for 15 years and he is wonderful..very knowledgeable about all things eyes, and unusually personable( for a Doc). I also find all the staff extremely friendly and helpful.
Aug 15, 2019
The staff is so helpful and they really took a lot of time working with me and going over everything throughout the appointment. They are professional and thorough.
Aug 12, 2019
I had a great experience at my first appointment. The doctor was super thorough. I've been struggling with dry eyes for a long time and this was the first time an eye doctor took my issue seriously and helped me find very manageable remedies that have, so far, been working beautifully.
Aug 12, 2019
Always professional and friendly
Aug 11, 2019
Wonderful service and great selection on cool frames.
Aug 10, 2019
I am somewhat biased. Having been a long time patron, I liked your old location better. It was homey and neighborly and easy to get to from NE Seattle. Your new office is big (glad you're expanding) but it's cold (literally and ambience-wise). It's a sterile, corporate design that's UNwelcoming. But great service as always.
Aug 7, 2019
I had a wonderful experience at Roosevelt Vision. The staff were very friendly and welcoming. Dr. Helen Kim was absolutely wonderful. I greatly appreciate that she took great care of me, gave me good recommendations about eye care treatment, prescribed new computer reading lenses for daily wear to reduce eye strain and restasis to keep my eyes healthy. Julie was awesome, she helped me picked/ ordered a new pair of sunglasses and ordered new lenses for my reading glasses and replacedd my worn out sunglasses case. I would highly recommend Roosevelt Vision for their excellent service and care.
Aug 6, 2019
The appointment was extremely thorough, efficient done in a most professional and friendly manner. The results are positive and encouraging.
Aug 2, 2019
I alway leave feeling I was heard and have all my questions and concerns answered.
Aug 2, 2019
I count on Scott Jamieson for great eye care and pretty good jokes.
Jul 31, 2019
From the moment the moment I checked in, everyone was so kind, professional and knowledgeable. Once I got home I had second thoughts about my frame choice. I could not believe how helpful and accommodating the optical dept was to assist me. I came in the next day and everyone was just as friendly—awesome experience at Roosevelt Vision!
Jul 31, 2019
Just a great experience overall.
Jul 27, 2019
What an awesome group of folks who take care of you 100%
Jul 25, 2019
The folks at Roosevelt Vision always make me feel like Helping me is the most important thing they have to do that day! A rare quality in business these days! Thank you!
Jul 24, 2019
Dr. Scott Jamieson is excellent! He truly knows a lot and has an extensive background. He is thorough, never rushed, and patient in answering questions. He also has a great sense of humor!!! With that said, it might take you some time to get an appointment with him. I’ve had a lot of doctors make inappropriate prescriptions for my unique vision and his prescriptions have always turned out perfectly.
Jul 17, 2019
Always the best service and the very best advice and explanations from Dr Jamieson. He really knows everything about me as a patient and what is going on with my current and future vision.
Jul 17, 2019
Great, friendly, professional care.
Jul 15, 2019
Great, professional service and lovely new office. My daughter, son, and I all go here, and we've had great luck with the various services (appointments, glasses fitting, insurance-calling, etc.)
Jul 15, 2019
Very professional and thorough
Jul 14, 2019
I had a great experience at Roosevelt Vision! The facility was state of the art and the staff was kind, knowledgeable and helpful. Awesome!
Jul 13, 2019
I always find the staff friendly and helpful. Lucky to have you all!!!
Jul 3, 2019
The staff and Doctors are very helpful and friendly and take concerns seriously. I appreciated my Dr. taking the time to find a resolution for my dry eye problem.
Jun 29, 2019
Dr. Yang Williams is a glaucoma specialist. From diagnosis, treatment, referral to Dr. Bruce Cameron at NW Eye Surgeons, and back to her care, she was instrumental in saving my vision.
Jun 29, 2019
Roosevelt Vision Clinic and Dr. Jamieson are absolutely wonderful. I have been a patient/client of Dr. Jamieson for many years, and even as I have moved around, I ALWAYS go back to them for the excellent service and the hilarious personality of Dr. Jamieson. I would recommend them to anyone looking for professional and thorough eyecare. Not to mention that their glasses choices are stylish and wide-ranging. Excellent place!
Jun 27, 2019
Great experience. Friendly staff and smooth process
Jun 25, 2019
See last comments. I am impressed with your new facilities and friendliness of all personnel. All present a professional and helpful demeanor.
Jun 23, 2019
I did not get a recommend power for either reading or regular glasses. Do not know if what I am using is correct. But great to be back at Roos. Vision.
Jun 22, 2019
Such a great vision clinic!
Jun 15, 2019
Another great visit. I always appreciate having one of the best optometrist in town.
Jun 15, 2019
Excellent provider, service and follow through!
Jun 14, 2019
New office, same great care and attention. I have been a customer of Roosevelt Vision for 50 years and could never imagine going anywhere else. They are thorough and attentive to my needs and offer solutions to fit my budget.
Jun 7, 2019
I have always had a great experience at Roosevelt Vision. No one else can compare.
Jun 5, 2019
I have been a satisfied customer of both the Jamiesons for over 50 years! That translates into years of excellent service and care and also a few clinic moves. Your new location is great and hopefully will serve well.
Jun 3, 2019
Such a friendly, professional and beautiful office. Enough about the office, it’s the people who made me feel welcome and important❤️ I needed a follow up after a coronal abrasion at home in Phoenix. All of these people helped me.
Jun 3, 2019
Elizabeth Chang is a master contact fitter with amazing knowledge of the products capabilities.
May 31, 2019
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May 22, 2019
I've been seeing Roosevelt for over 10 years. Every aspect of service from the reception desk to the doctors to the glasses department is very professional.
May 19, 2019
Takes the time to answer all my questions from basic eye exam to my special eye problems. They even brought in somebody from their billing staff to talk one on one.
May 19, 2019
Always great customer service. Appointments are quick and thorough. Great glasses options.
May 16, 2019
Always very professional. Rarely kept waiting.
May 15, 2019
Doctor was wonderful, support professionals as well.
May 12, 2019
Terrific, friendly, professional service! Very thorough exams by both the technician and the doctor. I love these folks! Been a patient here for years.
May 11, 2019
Professional, thorough and friendly care.
May 10, 2019
The new location is amazing! I had an exceptional experience!
May 7, 2019
i am not one to write reviews but the care I have received from Roosevelt Vision this past week has been amazing. In the evening I got something in my eye and without thinking I rubbed my eye. Still hurting I aerated with water. Next morning, Saturday, I contacted RV for advise. Immediately I got an appointment and was seen within the hour. With a thorough exam by Dr. Elizabeth Chang on Saturday, Dr. Chang followed up for M-W with 45 min. appointments to make sure that my eye was healing. On Saturday Dr. Scott Jamieson followed up with another very thorough eye exam to make sure my eyes was healed. I have been going to Roosevelt Vision for many years and I am always impressed with the excellent doctors and supportive staff. Thank you Roosevelt Vision for your great care.
May 5, 2019
Dr Jamieson was great, as usual. He explains everything thoroughly and is excellent with my contact lens prescription.
May 2, 2019
Everyone was so kind and helpful. No one pushed me to get new glasses. I will definitely go back.
May 2, 2019
I've been a Roosevelt Vision patient since 1985, and wouldn't go anywhere else!
May 1, 2019
I’ve been a patient at Roosevelt Vision for 20+ years. From the front desk to the techs to the doctors to the frames department, everyone is professional, highly skilled and devoted to their patients. I really like Dr. Yang-Williams and her team.
Apr 30, 2019
Dr Jamison and the whole team is wonderful. Thorough, fun and timely. Been going here for about 15 years and I wouldn’t dream of going anyplace else
Apr 27, 2019
I saw Dr. Kennedy for my annual eye appointment and could not be happier. She was knowledgeable, patient, and kind. I appreciate how easy it was to get an appointment and how smoothly the office is run. The entire staff was super friendly and the new office space is beautiful.
Apr 26, 2019
I luv Roosevelt vision because their customer service is outstanding. Ginny (contact lens) is the best and so knowledgeable.
Apr 25, 2019
...Unless you’re Roosevelt Vision! The technicians are friendly, knowledgeable and informative. Their new offices are beautiful with state of the art equipment. But most awesome of all is Dr. Scott Jamieson.
Apr 23, 2019
Dr. Joe Sifferman was my optometrist since I moved to Seattle in 1984. I was forever impressed with his up to date knowledge and using all of the latest tests to evaluate all aspects of my vision and eye function. I was stressed when Joe retired and I needed to transfer my eye care to one of his associates. I have been equally thrilled with Dr. Rachael Henrie. And over all of the years there have been outstanding staff contributing to the assessments of my eyes and guiding me through the process of selecting new frames. I highly recommend Alyna Phung who has helped select several frames now. She is gifted at determining the best frames for the shape of my face, skin and hair color, etc. I am forever receiving compliments. Now the practice has moved into new offices near Northgate. The physical plant now fits with the quality of care. I am currently confined to a wheelchair and I was fully accommodated in the new space. I'm not sure I would have been able to navigate in the old space. I regularly recommend this practice to others, and no one who has subsequently sought their care has been anything but completely satisfied. The practitioners also know who's who in the Seattle area and make excellent referrals as needed.
Apr 20, 2019
Awesome as always, and love the new office! Ginny is amazing and her help has been so valued to me over the years.
Apr 12, 2019
Dr. Michael Samek is an expert eye doctor yet very down-to-earth in explaining everything to the layperson. The staff is friendly and helpful and got me to the parking garage when I called in lost. The gentleman who helped me select my frames was also professional and helpful.
Apr 6, 2019
Staff was friendly, kind and very helpfully. Dr. Henry was meticulous in her examination and explained everything so I could understand.
Apr 5, 2019
These guys are so awesome- got me in for same day appointment because I thought I had pink eye from my daughter. They gave drops to prevent getting it an extra pair of contacts to swap out and even stayed past close on a Saturday to help adjust my 10 year old pair of glasses. They go the extra mile are insanely friendly and nice. It feels like a little ray of sun in otherwise hostile world!
Mar 29, 2019
Awesome staff from the front desk to the technicians to Dr Samek. I have referred many people to Roosevelt clinic and plan to do so in the future. Keep up the awesome work and fabulous customer service.
Mar 27, 2019
I have been with Roosevelt Vision since I came to Seattle almost 10 years ago and trust them with my eyes 110%. Dr. Samek is very thorough, patient and VERY good. Julie has an eye for picking out frames and color; Jenne is always so helpful. All staff are professional, kind and helpful - I always look forward to going there.
Mar 23, 2019
The dr. Was very good at listening to my concerns and making adjustments to my prescription.
Mar 21, 2019
I think you need to respect people's time. waiting for nearly a half hour for the doctor, after doing all the preliminary stuff isn't good.
Mar 20, 2019
She was fabulous. She explained everything well and made me feel at ease.
Mar 20, 2019
Great doctor and excellent service !
Mar 20, 2019
I always love coming here, been a patient for decades. Excellent customer service, friendly attentive staff. Dr. Jamison is great as well as the other doctors. Love that they are open on Saturday mornings too.
Mar 20, 2019
From the folks up front, to the doctor and every person in between - great care and attentiveness was given at every turn. Can't recommend more highly.
Mar 19, 2019
Always a professionally handled experience
Mar 14, 2019
I think this office is terrific. I appreciate the friendliness. Everyone is so helpful. And Scott Jamieson is the best, in my opinion.
Mar 14, 2019
Dr. Kathy Yang-Williams is very nice, professional and knowledgeable. She always answers questions patiently and explains things in a very clear way. I feel so fortunate that she is in our network and works in our neighborhood.
Mar 14, 2019
Just a routine annual visit but I always look forward to it because of the very high level of professionalism and engagement that you get from the staff. Dr. Jamieson is simply the best and his assistants (from front desk to assistant Heather this time) know their stuff and make your visit less of a chore and more of an event.
Mar 14, 2019
Everyone was wonderful. I especially owe a big thank you to the individual that got me in so quickly for an appointment so I could get my drivers license on time. Thank you so much.
Mar 13, 2019
We have been patients at RV for 25 years and are extremely satisfied with the service. Dr. Samek is thorough and quick to answer questions and recommend things to protect our sight. Greg P. was exceptionally helpful and thorough in helping to not just select the proper frames but additionally found ways to help with expenses. He explained options clearly and has followed up to assure we were happy with our choices. He is an exceptional employee and central to why we're happy with RV.
Mar 13, 2019
After many experiences with other offices I was impressed with the Dr.'s, exam tech's and optical department and will not go anywhere else. They have fit me in when I had an emergency sty episode, have been the very best with glasses I've experienced in 25 years, and guarantee their products ~ I won't buy glasses on line ever again!
Mar 13, 2019
Dr. Yang-Williams is and has always been very interested in our lifestyle in order to find practical solutions to our vision needs. Listens especially well to family history with resultant explanations relevant to treatment plans.
Mar 9, 2019
I love going to my appointments with Dr. Henrie, she makes it fun and interesting and comfortable and I always learn so much
Mar 8, 2019
Everything was excellent, from the lively and professional assistant that did the basic testing to the professionalism of Dr Jamieson. As ever, my eye exam was easy and easy.
Mar 7, 2019
I always feel well cared for at Roosevelt Vision.
Mar 7, 2019
Very kind and knowledgeable staff
Mar 4, 2019
I love this place! The contact lense care is outstanding. She takes care with me, excellent listener and proactive in finding a solution for my dry eyes. And Julie, who fits me with glasses is amazing. She is their secret weapon, she can make every glass fit perfectly.
Mar 1, 2019
Everyone was very friendly and professional. I felt like my needs were met and I was listened to. I was offered solutions for things I was concerned about, and told prices of things that my insurance might not cover (without asking) so I could make an educated decision on whether or not I should tack it on to my visit. I felt like I was in good hands having staff help me find my glasses that would fit my face, be my style, and be within reasonable budget. Best experience I've had at an eye doctor, maybe my whole life.
Mar 1, 2019
Had a pleasant experience here, plus they kindly gave me a complimentary contact lens since I was out and waiting for the new ones to come in.
Feb 28, 2019
Able to get in for next day appt. Caring Doctors.
Feb 28, 2019
I went in for an urgent eye matter at the request of my doctor and I was so thankful for their care. I wasn’t a client but they found time for me same day. The staff and doctora were so understanding and helpful. I highly recommend them, stellar practice. Thank you
Feb 25, 2019
Very Good to see Dr. Samek every time. We trust him very much!
Feb 22, 2019
I have come to Scott for many (oh so many) years for my vision exam. It is always a pleasure. He always finds the right balance between humor and expertise.
Feb 21, 2019
Wonderful eye care! Dr Henrie was very thorough and caring when examining me for a possible detached retina. I have also been seeing Dr Jamieson for years (as does everyone in my family), and we all love him!
Feb 21, 2019
This is the best office ever. I drive 30 miles and I would not even consider going anywhere else. No matter who you see you receive a consistent level of excellence. Great staff great atmosphere just plain great
Feb 20, 2019
I was born with just one working eye—the other is a nice decoration. So of course, ensuring the health of my eye is of major importance. Nearly as important is being able to navigate the financial side of eye care. Roosevelt Vision has me covered both ways. It’s a whole team that takes care of me.
Feb 19, 2019
Love everyone at Roosevelt Vision.
Feb 19, 2019
Dr. Yang-Williams was thorough, took time with me and did not rush my appointment. I appreciated her approach in addressing all of my concerns and questions.
Feb 17, 2019
I had a torn retina repairs a couple of years ago following which I got an eye exam at my usual optometrist and new progressive lens for my glasses, as well as contacts. I've been very unhappy with my vision since and feared the torn retina problem might have damaged my vision permanently, though I'd had many follow ups with the well respected doctor who repaired it. Two days ago I went to Roosevelt Vision on the recommendation of a friend and I got, by far, the most thorough eye examination I have ever received in my life, and I've been wearing glasses for 40 years. Both the technician, Heather, and Dr. Kathy Yang Williams were the ultimate professionals, and fun to work with, as well! And, they kept me thoroughly informed throughout and always asked if I had questions. I got new lenses for my glasses yesterday and, Wow!, I can see, again! My distance vision is much sharper and I can easily read with my glasses again, too, which is a long way from the clouded fuzzy vision I'd had the last two years. I will go back to Roosevelt in a couple of weeks to finalize my contact lens prescription, which I use for sports, and I'm looking forward to another perfect prescription! Thank you very much, Roosevelt! Joe
Feb 14, 2019
Roosevelt Vision staff are always very friendly, helpful and professional. I would highly recommend them to be your vision clinic.
Feb 9, 2019
I think Dr. Henrie is great. (1) She listened to my concerns and addressed/tested for them. (2) She makes me feel comfortable and is inclusive. (3.) I feel like between Dr. Henrie and her assistant, I've been tested/checked over thoroughly.
Feb 8, 2019
I had an emergency and they got me right in and gave great services
Feb 7, 2019
Impressive service and top care for my urgent eye exam. I was out of state on business and called to schedule an urgent eye exam for when my plane arrived. They fit me right in and the doctor was able to immediately determine the problem and recommended the perfect solution to getting my eyes back to excellent health. Thank you so much!
Feb 7, 2019
Glad to be seen with an eye issue . Was not what was brewing with my eye and was pleased with Dr’ s approach,
Feb 5, 2019
Been with them over 40 years
Feb 1, 2019
Great visit with tech and doctor. Felt a little salesy going from doctor straight to optician and glasses fitting.
Jan 31, 2019
I always enjoy my appts at Roosevelt Vision. All the doctors and the staff are very professional as well as friendly and helpful. Everyone also explains everything, which I really appreciate.
Jan 30, 2019
It's great to walk in to your office to be greeted by the friendly personnel at the front office. And from there, after a normal wait, the person who did the "preliminaries" was very efficient and personable. Whenever I see Dr. Henrie, it's such a delight because she's so good at explaining everything in a way that's understandable to the lay person.
Jan 30, 2019
Dr Kennedy is the best! My wife and I share this opinion.
Jan 29, 2019
All service, from check in through examination through fitting was exceptional.
Jan 29, 2019
liked reminders of appointments
Jan 25, 2019
Jeanie listened to my concerns and addressed them successfully.
Jan 25, 2019
When I started experiencing unusual visual symptoms I received super prompt help at Roosevelt Vision. My exam was thorough and reassuring....Thank you so much!
Jan 25, 2019
Great, responsive, friendly staff. Very busy place but not chaotic. Would highly recommend Roosevelt Vision for all eye care needs. Dr Kennedy is the best!
Jan 20, 2019
As always I was vert satisfied with everything during this appointment!
Jan 17, 2019
It was a good experience. I felt very comfortable there. The staff is very helpful and friendly. DM
Jan 13, 2019
Everyone is very friendly yet professional, it’s like catching up with old friends.
Jan 13, 2019
Friendly service, timely though busy, and a nice selection of products. I recommend them!
Jan 11, 2019
I have been seeing Ginny Mercer for my contact lenses for years. She is knowledgeable and has helped me figure out some difficulties with my lenses. She is always positive, remembers our previous conversations. If you wear contact lenses - do yourself a HUGE favor and go see Ginny!
Jan 11, 2019
I've always great service here, from the optometrists and the friendly staff.
Jan 10, 2019
Dr. Jameson is an excellent eye doctor. His team delivers a very thorough example nation. They seem to have the latest technology, covering any and all possible eye problems. Dr. Jameson also goes into detail as to what he is looking for and where the patient is on the spectrum.
Jan 9, 2019
Roosevelt Vision - where you're treated special... Everyone in this place is super nice and accommodating. They take extra care to be sure you understand everything they tell you, and they answer all your questions with understanding and respect. I highly recommend.
Jan 7, 2019
Quite routine without any problems or issues. Plus, plus for Dr Samek. He is willing to take the time to explain issues and answer questions.
Jan 4, 2019
So fortunate to be Dr. Scott Jamieson's patient! I thank my lucky stars that I came to Roosevelt Vision Source 30 years ago (!!) and was initially seen by Dr. Scott Jamieson. He was professional, adept at zeroing in on the best contact prescriptions I had (up until that point) ever had, and accomplishing all the attendant tasks of a vision exam with humor and affability that endears him to the heart. Can anyone blame me for continuing to book appointments with him, year after year? I have learned so much about my eye health from our conversations! He is the best... and I am forever grateful for his care.
Jan 4, 2019
I love Roosevelt Vision. Everyone tries to make the appointments work to your schedule. I have been going to Dr. Scott Jamieson for over 20 years. I live in Issaquah and I make the trip to Seattle just to see him. He takes his time to understand what is going on with your vision. And knows how to help. He is brilliant! I have referred many people to Scott.
Jan 4, 2019
thorough examination, great service!
Dec 31, 2018
I have been coming here for years for eye exams and glasses but I recently had a vision scare and was able to speak with the doctor on call at night and was able to be seen the next day for an emergency appointment. This is a great clinic!
Dec 29, 2018
Always thorough and efficient. 23 years of great care!
Dec 28, 2018
Highly professional and dedicated to serving their customers!
Dec 22, 2018
Always first class service. Superb Eye care.
Dec 20, 2018
As usual, my visit was a pleasure. On time, smooth, efficient.
Dec 20, 2018
I have seen several doctors at Roosevelt Vision, all of whom are knowledgeable, approachable, and super helpful. This visit, I saw Dr. Kennedy for the first time. The visit was fairly quick and totally painless. She explained everything to me, including why we were doing certain tests, and at the end showed me a comparison of my last few prescriptions so that I could see what had changed. I really appreciated that! I had a great check-in experience with Ty(?) and a great workup with Rae (?). I decided not to get glasses this year, but saw some very cute frames!
Dec 19, 2018
The focus is always on the client at RV.
Dec 19, 2018
Kristen is simply the best. I so appreciate her friendly and professional approach. She made for a wonderful experience.
Dec 12, 2018
It's a great office! We have been coming here for years!
Dec 11, 2018
Front desk folks are wonderful. Greg is excellent and great to go through the eye checking steps. Dr. Williams is an excellent professional doctor.
Dec 1, 2018
Professional staff xtremely knowledgeable, caring, to both detail of patient and to personal attention.
Nov 30, 2018
I have been going to Roosevelt Vision for 50 years. Very knowledgeable and friendly doctors and staff.
Nov 29, 2018
I really appreciate the care I receive at Roosevelt Vision and think Dr. Henrie is an incredible eye doctor. She is great at explaining things and always patient in ensuring all of my questions are answered. A great experience every time I visit!
Nov 18, 2018
The staff took more time than I expected and that's OK. I've not been in for a few years and wanted the thorough examination. Both Greg and Rachael deserve pay raises.
Nov 16, 2018
It is always a pleasure to come in to see Dr. Jamieson and have my eyes checked. Almost fun! Jokes always an added bonus.
Nov 15, 2018
I have been a patient here for almost 10 years. I moved out of King county to Kitsap, I make the 90 minute commute to Roosevelt Vision because THEY ARE AMAZING.
Nov 15, 2018
Dr. Liz Chang is incredible... she's friendly, funny, and knowledgeable. She always helps me make the right decisions with regards to my vision and she's always friendly and efficient. I've been going to Roosevelt Vision Source for at least a decade and I've had great experiences with many of the doctors there.
Nov 15, 2018
Very good service. Was impressed with the professionalism and thorough examination.
Nov 14, 2018
I love Roosevelt Vision! Every visit is a positive experience. I feel heard and helped at every turn of health challenges I have that affect my vision. Finding comfortable fitting glasses is important and they've done it. And wow was I happy to find out that I can wear multifocal contacts part time also. I recommend Roosevelt Vision to everyone.
Nov 10, 2018
Roosevelt Vision has been, is, and will be a great clinic to attend! I've been going here around 10 years now and have seen multiple physicians on the team. ALL of them have been very kind and understanding of my needs and concerns. ALL of them are very knowledgeable and know how to explain what's going on medically. ALL of them have gone above and beyond to get to know me personally within our appointments, which makes me feel like a valued patient. I highly suggest Roosevelt Vision to you all!
Nov 6, 2018
I always get wonderful care at Roosevelt Vision. I won't trust my eyesight to anyone else. My whole family goes to this clinic and has for many, many years.
Nov 2, 2018
I -- and I'm also speaking for my husband -- like Dr. Henrie very much. She gives us a running commentary while she's seeing us and she's basically a very friendly person.
Oct 31, 2018
Everyone who works here is very friendly and professional. We've been going to Roosevelt Vision for many years and are so impressed with this facility. Also, they have just amazing high tech equipment to diagnose and then monitor any conditions you may have with your eyes.
Oct 27, 2018
Dr. Jamieson is and has been for years an expert on all there is to know about eyes and their functioning. Costumer relations are perfect,
Oct 16, 2018
Excellent and friendly doctors and staff. Appointments are easy to book and they sent several helpful reminders to make sure you don't miss your appointment. The appointments are thorough and any questions you may have are explained in a simple easy to understand language. I never feel rushed. Have been going for years and will continue to go in the future.
Oct 13, 2018
Dr. Henrie was the first eye doctor I've ever seen who seems to understand the challenges and variety of my vision needs -- to see the computer, piano music, read books, drive, etc. and came up with a solution. I'm so glad Jeanne, optician recommended her. Jeanne is also amazing at helping me figure out which frames will be best for me.
Oct 13, 2018
Great experience. Very little wait time.
Oct 12, 2018
Very friendly and professional staff. Dr. Jamieson is great and always excited about his work and loves explaining everything about the eye and eye health.
Oct 11, 2018
Dr Jamison is amazing - I will follow him to their new digs soon in the Northgate area. Great staff, prompt. And courteous.
Oct 10, 2018
professional and freindly
Oct 8, 2018
Great, thorough, friendly.
Oct 8, 2018
I'm alway very happy with Roosevelt Vision. I love my doctor and the rest of the staff is great, too...so helpful and friendly. My appointments are timely to when I'd like them and generally on-time...and they work with me when I'm running late. Their selection of glasses and ease of ordering contacts online is super convenient. So nice to have a vision place for the last decade that is so reliable and fun to visit!
Oct 5, 2018
I have always received excellent clinical care AND excellent customer service at Roosevelt Vision.
Oct 4, 2018
Great doctors and admins, pretty much everyone in the office is very friendly and helpful. Only reason I am giving 4 stars is because I had to wait a while before I could see Dr. Jamieson but I am sure it is due to his thoroughness with each patient which I always appreciate.
Oct 4, 2018
The staff and doctors have always been very friendly, helpful & clear with information and answering questions.
Sep 30, 2018
Exceptional care and professionalism at Roosevelt Eye Clinic. The assistant who did my pre-tests was thorough and very skilled. The doctor who performed my exam was excellent. She listened carefully, explained everything in detail and gave me many options going forward with my eye care. I would HIGHLY recommend this office to everyone looking for exceptional eye care.
Sep 29, 2018
As always, on time, professional and informative explanations as to my eye health. New young lady performing my eye exam made it an enjoyable experience.
Sep 28, 2018
Thorough eye exam, short wait time, friendly staff, and winderful assistance choosing frames
Sep 27, 2018
Efficient appointment scheduling, great reminder communications, Dr Henrie was on time and explained everything! I definitely recommend.
Sep 26, 2018
the jokes were especially good
Sep 26, 2018
Super helpful and kind front desk, great doctors
Sep 25, 2018
The people are always able to get me in as soon as possible, and are very friendly and helpful.
Sep 22, 2018
Outstanding service from all staff. Dr. was extremely thorough and offered detailed and expert guidance on my 84-year old mother’s vision issues. Vision tech was personable and professional. Will be recommending you to friends for sure!
Sep 19, 2018
When it comes to my health I am very picky. As a former manager in a 5 star resort hotel I know what constitutes quality and this places screams it.
Sep 18, 2018
Always a pleasure to experience your wonderful care. The best! And very happy to meet Dr. Kennedy for the first time. Abe Lillard
Sep 10, 2018
I LOVE RVS! DR. HENRIE IS THE BEST. THANK YOU FOR TAKING THE TIME TO EXPLAIN SOME VERY COMPLEX ISSUES TO ME, I REALLY APPRECIATE YOUR BEDSIDE MANNER!
Sep 7, 2018
Good customer service, love the doctors here. Seems to be popular in the community b/c there were a lot of people when i went.
Sep 5, 2018
I highly recommend Roosevelt Vision. They take the time and explain any eye findings. I don’t feel rushed and my questions are answered.
Sep 3, 2018
Rachael Henrie is thorough and pleasant to have as our doctor.
Sep 1, 2018
I believe Roosevelt Vision is an excellent business to give patients eye care. They are thorough giving many tests to determine any future needs. The staff is professional, friendly and knowledgeable.
Sep 1, 2018
Always a great experience with Dr. Henrie. She sees two of my kids and she's very good with them. She's very thorough so I feel confident we're receiving the most accurate assessment of their vision needs. In addition, she does a great job of connecting with them. Some doctors have no idea how to speak to children; she's not one of them.
Aug 31, 2018
Roosevelt Vision is a complete care clinic for everything eyes! The care I have always received is extraordinary. From taking care of regular eye exams, helping me understand what is going on when I have a problem, or providing me with glasses that are fashionable and come with a guarantee, they do it well and kindly. It is a warm and professional practice.
Aug 30, 2018
Have been a patient here for over 30 years. Dr, Scott Jamison is the best🌟
Aug 30, 2018
Dr. Kennedy was very thorough and personable. I was on a tight schedule for my appointment and everyone was helpful to get me out on time.
Aug 30, 2018
Just a check back for my cataract surgery
Aug 28, 2018
I WAS SO HAPPY THE WAY I WAS TREATED WITH DR YANG SHE WAS SUPER KOOL
Aug 28, 2018
I have been going to Roosevelt Vision since I first needed glasses. The staff and eye doctors have all been courteous and kept the appointments easy going and no stress. The frame selection is nice and has many options of great looking designs, I have not been disappointed by lack of choice at all.
Aug 28, 2018
Excellent, professional service with a friendly manner. All was perfect Dr. Williams is BEST!
Aug 28, 2018
Great service. Love the way they take care of me.
Aug 28, 2018
A timely and professional experience at Roosevelt Vision. All aspects of vision care have been honed to a very professional experience when going to Roosevelt Vision.
Aug 23, 2018
Exceptional attention to vision Issues.
Aug 23, 2018
Dr. Jamieson saw me on an emergency basis when I was visiting Seattle over a long weekend. He was amazing!. He did a thorough workup, started treatment immediately, explained everything carefully and helped with a smooth hand off to my home physician. In addition, a wonderful human being. I am very grateful. Thank you.
Aug 22, 2018
My husband and I were visiting from out of town but ended up having an emergency that required me to see an eye doctor. They were able to get me an appointment for that day. We were beyond impressed with this clinic. The entire staff was friendly and helpful. Everyone was aware of our unique situation being from out of state and was very accommodating. The staff listened and was very thorough in diagnosing what was going on. After the appointment we got local tips of restaurants to eat at and things to do in Seattle. I received a phone call the next day from the doctor checking how I was doing. She even remembered my husband’s name and wished us a great vacation. They were able to turn a bad part of our trip into a great experience.
Aug 18, 2018
A great staff always professional and courteous. I am a loyal customer because they explain every step in the process of having an eye exam and test. I look forward to my visit each year for a check up!
Aug 17, 2018
I've been going to Roosevelt Vision for more than 15 years. I have nothing but good to say about them. From the staff to the doctors, they're friendly, helpful and knowledgeable. You are never pushed to do something but presented all sides and allowed to make your own choice. The have a great selection of frames and will work with you to stay within a certain price range. I highly recommend them!
Aug 15, 2018
Great. Thorough and personal.
Aug 14, 2018
I am very happy with my visit i only wish you had been in my insurance network
Aug 11, 2018
is seeing Dr. Jamieson for my eye care. He is personable, witty and keeps me informed about the health of my aging eyes. I love Roosevelt Vision and Dr. Jamieson. Thank you .
Aug 11, 2018
Excellent customer service, and incredibly thorough exam. I highly recommend!
Aug 10, 2018
The Doctors (Jameson and Samek) gave me an extraordinary amount of time and attention when I came into the office with an infection in my eye. I am very grateful for their care and me eye is quickly returning to normal.
Aug 10, 2018
Dr. Henrie is excellent! She is thorough, careful and caring. She always explains my situation clearly and is very pleasant. She addresses all my concerns in a respectful manner.
Aug 10, 2018
Great service, good people, will return again
Aug 9, 2018
I’ve recently had very painful and frightening eye conditions. Rosevelt vision has been very responsive to my needs. I usually like to see the same practitioner for my care but because of my urgent needs for care I have seen now 4 different professionals. They have all fallowed up carefully and efficiently. It seems unusual in these difficult times in medical care to find such complete and thoughtful care. The office staff and assistants have also been warm and well informed in their field. Thanks for the excellent care! I don’t know what would have become of my vision if you had not been there to help me.
Aug 7, 2018
I will not go anywhere else to get my eye's checked
Aug 6, 2018
Lovely staff. Prompt. Clear instructions for the tests. Receptionists polite and charming. No delays. New glasses and frames perfect!!
Aug 1, 2018
I was having a new-to-me eye problem and was able to get an appointment scheduled promptly and have my issue addressed. Dr. Yang-Williams and the Roosevelt Vision staff are consistently thorough, knowledgeable, friendly (and fun) - which is why my husband and I have had our eye-care needs handled there since moving “in” (to Seattle) 15 years ago.
Jul 31, 2018
Dr. Chang gave me a very thorough eye exam and was delightful through the entire process.
Jul 31, 2018
My physician recommended Roosevelt Vision and i'm glad she did. the doctors and staff are professional, helpful and friendly.
Jul 30, 2018
It was great to be able to get to the Eye Doctor at 7:30. The support team for Dr. Samek did a wonderful job from registering to moving through the initial test. Doctor Samek was a great source of information and answered all my questions. I have been a patient there since the 1980's and will continue to be so.
Jul 30, 2018
Roosevelt Vision always exceeds my expectations!
Jul 25, 2018
The entire staff is friendly and professional. I completely trust them to take care of my eye health.
Jul 25, 2018
Dr. Jamieson is a very awsome caring person. He looks at all items and tells the patient what he is doing and where the patiant fits in with the average person.
Jul 25, 2018
Dr. Rachael Henrie, OD is attentive and informed. Her knowledge, followup, and responses to my questions and concerns is exactly what one would want.
Jul 25, 2018
I recently switched to this office and am getting very good attention and care. I recommend it wholeheartedly.
Jul 20, 2018
It is such a pleasure and a blessing to have Dr. Kathy Yang-Williams as my eye doctor. She has a pleasant and friendly manner, obviously is extremely intelligent. She explains everything as she conducts examinations and takes the time to be sure I understand my eye health situation and that I have the best treatment and best glasses. She is most helpful.
Jul 19, 2018
I have quite a history with my eyes, so I had been hesitant to try a new doctor, but Roosevelt Vision is a great office, with knowledgable staff. I felt like they really took the time to listen to my history and ask pertinent questions. Everyone, from the receptionists and technicians to the doctor were all very happy and easy to talk to. It has a welcoming environment and current technologies for running tests. I was very relieved it was a great experience and definitely recommend them. (I saw Dr. Jessica Kennedy)
Jul 18, 2018
I really love going to this practice. Dr. Henrie is wonderful and very thorough. I've gotten the best RX there and she's helped with problems like dry eyes. Can't say enough good things about the practice. My only negative is that I really wish they had a larger variety of price points with the frames. I've yet to spend less than $300 on a pair (and that's after my insurance covered $150). I've actively mentioned budget but that's the lowest I could find. So maybe having a section of frames that are for the budget minded would be a nice touch.
Jul 14, 2018
Great experience from beginning to end. I felt very comfortable with all members of the staff, from the receptionist to the optometrist to the wonderful woman who helped me pick out my new frames. She immediately asked me what style I was comfortable with and picked out the styles that best suited me. As a person who does not make decisions in a very timely manner, it was very helpful to have the wide selection narrowed down and cherry picked for me to consider. A+
Jul 14, 2018
Amazing staff, good doctors and caring compassionate people. I have been going here for over 35 yrs. consistently fantastic service.
Jul 11, 2018
Wonderfully efficient, kind, helpful and professional
Jul 8, 2018
Friendly and fast service, very knowledgeable, great collection of frames!
Jul 6, 2018
Everyone at the office from front desk to techs to opticians were very helpful and friendly.I observed an older couple arrive. The woman in a wheelchair. The man obviously having a hard time. The optician Julie, was with someone at her desk but immediately jumped up to help the lady and soothe her seating arrangements and angst. I find that kind of care and service very very heartwarming. My exam with Dr Same, found that my vision had changed enough for me to notice it. Now I know what has been bothering me about my sight. Thanks y'all .Great visit!!
Jul 3, 2018
It is always so pleasant to go to Roosevelt Vision.
Jul 2, 2018
I loved the original owner. I was quite disappointed when I found out that he had retired, but I was referred back by people in the industry. I have nothing but praise for how the shop and it’s professional and service staff have managed my eye care. I had a very painful inflammatory process in my eye and I was seen that day and made comfortable right away. The condition is almost gone and I have been monitored closely and carefully. I am a medical professional and I greatly appreciate the service I have received here
Jun 30, 2018
I've been a patient of Dr Jamieson's for several years. He and his staff are pleasant and professional. And pretty damn funny, too! (Only when appropriate, of course.) It's not often you can say you look forward to and enjoy a doctor's appointment, but it's true for my trips to Roosevelt Vision.
Jun 28, 2018
Awesome service and friendly staff I highly recommend this place to all my friends and family.
Jun 28, 2018
Always a pleasant experience. Everyone is so welcoming. I have been a patient of this practice for 25 years and have nothing but good things to say.
Jun 27, 2018
Great Experience One of the most comprehensive eyes exams we have ever had. Service was great and all the staff took its time to explain each step of the exam to my kids.
Jun 26, 2018
I have been a patient of Dr. Jamison for over 30 years and have recommended him and the clinic to a lot of people. Besides Dr. Jamison being a great doctor and very knowledgeable, the staff is excellent. Check-in is quick and the wait time is minimal. The technicians are very good and answer any questions you may have about the tests and their purpose.
Jun 21, 2018
Always a great experience. Great staff and Dr. Jamieson is super.
Jun 21, 2018
Was very impressed with Scott Jamieson and my recent visit. Would give him the top rating ( a 5)
Jun 20, 2018
Roosevelt clinic is exceptional for the health of your eyes. I have been a patient for 20+ years and would highly recommend them. The staff is friendly, professional and very efficient. I am a patient of Dr. Jamieson’s and couldn’t be happier. Thanks to him and his staff for many years pf exceptional service!!!
Jun 20, 2018
Everyone at the clinic is so welcoming and reassuring, calming and...they have a very good sense of being up beat. The clinic side seems in perfect sync with the glasses side, even offering “ professional”? Opinions when you are trying to choose new frames. I will follow you anywhere
Jun 15, 2018
Service with the staff is always excellent. Everyone is very professional and considerate. Can’t say enough good things
Jun 15, 2018
These guys are Great! I keep coming back. What more is there to say
Jun 14, 2018
Scott Jamison is truly the best way n the business in my opinion. He takes the time to explain what is going on and really cares. Also, the doctored he has referred me to for surgery have been top notch as well. Thanks Scott!
Jun 14, 2018
The employees are very helpful and professional.
Jun 14, 2018
It was great experience in the contact lens department.
Jun 14, 2018
Everyone is friendly, capable, and helpful, and, eager to help.
Jun 13, 2018
personalized & professional
Jun 12, 2018
Dr. Kennedy was knowledgeable, great communicator, professional and efficient. Best experience I've had at Roosevelt.
Jun 12, 2018
Kathy Yang-Williams is such an intelligent, thoughtful, meticulous, caring eye doctor. It is so pleasant to spend time with her that I actually look forward to my appointments.
Jun 7, 2018
Such a friendly place. Excellent care, helpful front desk, all over the best!
Jun 5, 2018
Dr. Samek was very thorough in his exam and explanation. He discussed everything with me. He gave me all the time I needed.
Jun 5, 2018
Another great visit to Roosevelt Vision! I have used this clinic for more than 30 years. I was anxious when the optometrist I had seen for all of those years, Joe Sifferman, retired, but he recommended I see his colleague Rachael Henrie, and she has continued to provide the same outstanding care. I have also been very pleased with the technicians who do the testing. They are very user friendly and explain each test. The staff in the optical department are also excellent. They make great recommendations for frames that compliment your facial structure and coloring, and are very honest about frames that wear you rather than you wearing the frames.
Jun 2, 2018
I had missed setting up my appointment for the past year. I called and got an appointment right away. Everyone were very helpful and professional. Thanks to Elizabeth Chang, OD, the front desk staff for taking good care of me.
May 23, 2018
Best place to go bar none. I’ve been seeing Scott Jaimeson since 1984 and he’s great. I have seen other doctors there too when Scott is unavailable and they are all in sinc and great. Wouldn’t go anywhere else.
May 22, 2018
Although I have been coming to Roosevelt Vision for decades it was my first time seeing Dr Kennedy who I found to be very informative and helpful. She confirmed results of tests I've never heard mentioned before and what to be aware of in the future. I will definitely be back next year.
May 22, 2018
I have been a satisfied patient for 20+ years
May 21, 2018
Been going there for 30. Plush years thanks for excellent sevice o g
May 19, 2018
Always a very professional atmosphere and a pleasant place to visit.
May 18, 2018
My coworker recommended Roosevelt Vision for my first eye exam in many years. The staff from the front office to the exam assistants to the doctor were personable and professional. They determined that I do not need glasses at this time, but I will definitely return if and when my vision changes.
May 17, 2018
Have used Roosevelt Vision for many years. Dr Sameck is very caring and professional. I’ve always felt I have gotten excellent advice.
May 12, 2018
I never dread going to an appointment at Rosevelt Vision, in fact I enjoy it. Personnel are friendly, knowledgable, and professional. If I show up early for an appointment sometimes I am even seen early.
May 12, 2018
I was expecting better but it was just average.
May 12, 2018
Long time customer (30+ years). Always a pleasant and professional visit.
May 10, 2018
Still a great OD after all these years
May 9, 2018
had an urgent eye situation…scratched my eyes when planting bulbs. result: corneal abrasion. Called roosevelt vision, within one hour I was in and kindly greeted by front desk, cared for by a gentle, super eye technician and then Dr. Williams having a look. Now, that’s service. I love this place!
May 8, 2018
Referred to Roosevelt Vision as was having issues with contact selections with current eye doctor - nothing seemed to be working. Jenny at Roosevelt Vision not only was extremely thorough throughout the examination, but was very personable and made the visit ..... fun! She notified me of all tests informing of what she found along the way - which was very helpful. The new contacts prescribed were the perfect fit.
May 4, 2018
Consistently great customer service with positive attitudes that go the extra step.
May 4, 2018
Excellent doctors (Dr. Jamieson is awesome), funny, friendly staff - great place to get your eyes checked. They take care of you!
May 2, 2018
The staff is always friendly and helpful. The wait time is short, just minutes, before the client is seen. In and out and always professional.
May 1, 2018
Dr Samik and his staff went out of their way to provide me with a contact prescription and order for contacts in addition to my glasses.
Apr 30, 2018
Long time patient continues to enjoy great care and service
Apr 27, 2018
Have been going to Dr. Jamieson at Roosevelt Vision Source for at least a decade. Love him and all the staff. Truly 5 star. The only thing I don't like is Dr. Jamieson books out months in advance, but that shows how great he is.
Apr 26, 2018
Best eye place in the West! When you to move to the Northgate area, I will follow.
Apr 25, 2018
I had a wonderful experience for the second time now at Roosevelt Vision. Everyone is so nice and knowledgeable.
Apr 18, 2018
The staff was extremely knowledgeable and kind, giving me the information that I needed and being patient with me as I asked questions to make sure that I understood everything that I was signing and allowing them to do. I have been going here for many years and the staff has always been wonderful and accommodating for my family and I. I will continue to go here as long as they continue to provide good service.
Apr 18, 2018
I Love everyone there. Dr. Jamison is great and Julie is so nice and helpful with the glasses. I actually look forward to my eye appointment each year!
Apr 17, 2018
Dr. Brown is great. You should keep her.
Apr 16, 2018
A smooth and pleasant visit! Everyone was helpful and explained things to my daughter in a way that she could understand. Very professional, but with a friendly and personal touch!
Apr 14, 2018
I have been coming here since the 80s, and have always had a great experience. I highly recommend them.
Apr 14, 2018
Everyone at Roosevelt Vision is fantastic. Doctors are top notch as are all support staff. Waiting room times are very reasonable...have never waited more than 10 minutes or so. Every question and procedure/exam was explained and the doctors talk to you, not at you. Highly recommend!
Apr 14, 2018
I have been a patient at Roosevelt Vision for just under a year, and am very happy with both “sides”, with my optometrist and the opticians who sell, fit and adjust eye glasses. Dr. Jessica Kennedy is not only competent and thorough, but is also very personable and friendly, making what can be a both boring and annoying process (“And what about these two, for the 758th time: Which is clearer, one... or two?”) into much less of a drag. She is also very good about answering questions and explaining exactly what she is looking for in terms of diagnosis and prognosis— appreciated by someone with early-stage cataracts. The opticians, and there’s are a number of them, are also cheerful and competent, and unlike some businesses I’ve been to in the past there is no sense that they are trying to steer me to the most expensive frames or lens treatments. I have spent more time there than must be the norm, as a year ago I purchased a pair of titanium frames with flexible earpieces (good choice), and have proceeded to bend them out of shape at least once a month (bad habit), by forgetting to remove them before going to sleep. The opticians re-adjust the frames for free, and have kept me supplied with free lens cleaner and cloths. I normally write reviews with “pros and cons”, but really have no complaints about Roosevelt Vision at all. Highly recommended.
Apr 11, 2018
Roosevelt Vision healed my red, irritating eyes. Dr Samek is a rockstar! He diagnosed my issues related to my contact lenses; and helped me keep my eyes moist and healthy This office has so many unique and sassy eyeglasses! The check-in and check-out process was quick and friendly. Keep up the great work!!
Apr 10, 2018
Very friendly and personable staff.
Mar 27, 2018
The team at Roosevelt picked up where my other optician dropped the ball. Incredibly helpful and professional.
Mar 24, 2018
Every time I go to Roosevelt Vision, I receive great services!!
Mar 22, 2018
Efficient, friendly staff. Dr. Samek is excellent and takes time to fully answer any questions.
Mar 21, 2018
I love Dr. Jameson. He has been my Dr. for 30+ years. Always feel like I am in good hands.
Mar 20, 2018
I had the most amazing experience here. Every person I spoke to was so kind and helpful. Will definitely be continuing care.
Mar 17, 2018
Awesome. Great office with great staff
Mar 17, 2018
Roosevelt Vision has been great in caring for my eyes.
Mar 16, 2018
I have been a Roosevelt Vision customer since my very first eye examination approximately 30 years ago. I appreciate the professionalism of the staff - all of them. As I left my most recent appointment I told Rikka that I will continue to come back to Roosevelt Vision. Thank you for your professionalism and your outstanding care for your clients.
Mar 12, 2018
If you are in need of tri-focals and have had issues getting contacts fitted that work - you MUST go see Dr. Henrie! She is the best.
Mar 12, 2018
I received personal and friendly care at Roosevelt Vision Source. They are my long time go-to for all eye care.
Mar 10, 2018
I never had such a good time having my eyes examined. From the front desk to the way out, everyone was personable, professional, and kind.
Mar 9, 2018
Everything about my long time experience at Roosevelt Vision has been stellar in every way. The people at the front desk, the initial intake people who take you back to the room. I have never had anything but excellent experience with docs, but would single out Dr. Henrie and Dr.Samek...
Mar 8, 2018
This is a great office. The staff are always helpful, pleasant and friendly. The doctors are very professional and put you at ease. A large selection of frames in a variety of costs. And they stand behind them!! Will always tighten, repair or whatever at no cost.
Mar 8, 2018
Dr Samik is a great one to care for your eyes.
Mar 7, 2018
I had a slight medical emergency (turned out to be an eye lash growing INTO my eye). I was seen the very same day I needed to come in, and after a quick, 5 minute visit and removal of my impeding eye lash, I was good as new. I really appreciate the service and care I receive from Roosevelt Vision!
Mar 7, 2018
No long wait time, everyone at very friendly and cheerful.
Mar 7, 2018
The reception staff was not friendly. I wasn’t greeted for minutes and there were 3 people at the front desk. I understand if they needed to finish a previous task, but a simple “Welcome, we’ll be with you in a moment” would have made all the difference. The doctor and medical assistants met expectations.
Mar 3, 2018
Excellent eye appointment and the glasses person deseree was great!
Mar 3, 2018
I really appreciated being able to quickly get an appointment to check out a possible eye problem. I was concerned about a possible retinal detachment. Comprehensive tests were done quickly and Dr. Yang-Williams was able to ensure there was not a problem, as well as provide some explanation and education on the situation. She assured me that if there was a severe issue, I could call at any time of day or night to discuss it. I was really impressed with her expertise and friendly manner.
Mar 1, 2018
Dr. Jessica Kennedy is competent, professional, charming... it's (almost) a pleasure to get bad news from her! The rest of the staff, both in optical and behind the desk, is equally personable. A remarkable amount of competent friendliness (or is that friendly competence?). Highly recommended.
Feb 28, 2018
Have been a patient of Dr. Scott Jamieson for 25 years and highly recommend him and the staff at Roosevelt Vision.
Feb 28, 2018
I am always very impressed with Dr. Henrie's ability to communicate with me in a manner which I can understand.
Feb 28, 2018
Love this place! Everyone is always friendly and helpful.
Feb 26, 2018
The service flowed very smoothly, staff was service oriented
Feb 26, 2018
I loved Dr. Semek and the nice man who did all the previsit testing, (sorry, I don't remember his name), but the rest of the visit was upsetting. My son and I both had appts there and as we pulled out of the lot he said, "could we not go there anymore mom?" It was an unfortunate experience because we have all really enjoyed and always recommended Roosevelt to everyone. What is happening up there?
Feb 26, 2018
Love Roosevelt Vision! The front desk to the doctors, they are all smart and friendly and helpful!
Feb 20, 2018
Great Customer Service at front desk and appointment with Doctor
Feb 17, 2018
Eye doctor is outstanding. Staff who helped with sun glass selection only as I was in transition from having cataract surgery seem rushed. Seems like many new staff members
Feb 16, 2018
Scott Jamieson has been my OD for decades. He's exceedingly competent, thorough, and approachable. Selfishly, I hope he never retires.
Feb 15, 2018
In the last few years I have had to visit a couple different vision clinics and I have never been so impressed! I was nervous to have my eyes reviewed once again but this team made me feel so comfortable. They were able to explain things very clearly to me and welcomed questions. When I went to check out my insurance wasn’t working and the eye specialist could tell how embarrassed I was. So she spent 20 minutes chatting with me about my up coming wedding while the receptionist worked tirelessly on getting the claim through. I’m moving to sultan this coming year but I will always find time to make a trip to Roosevelt Vision when needed. I won’t go anywhere else now that I’ve had this exsperience!
Feb 13, 2018
Nice, friendly, competent people.
Feb 9, 2018
Personable supporting and professional staff. Easiest eye exam and most thorough ever.
Feb 7, 2018
Over the top service. Very friendly.
Feb 7, 2018
It was a great experience! I have even recommended Roosevelt Vision and Jessica Kennedy to several people!
Feb 6, 2018
My first visit on a recommendation and was pleasantly surprised by the care and attention to detail. Much more personable than I was expecting. I was referred by a vendor of ours and would have no trouble recommending your company both for exams and a great selection of frames.
Feb 6, 2018
You are over the top, the best ever in my book Dr Jamison, is an excellent Dr., and all the other Eye Dr's think so. I do too. He is a total kick and which makes it fun to see him, and the best part is He really knows His stuff.
Feb 1, 2018
It was my first visit to Roosevelt Vision and I was very much impressed by their friendliness and efficiency.
Feb 1, 2018
Amazing people, amazing clinic!
Feb 1, 2018
Both Dr. Henry and the technician were very friendly and professional, and were ready to answer any questions that I had. I also appreciate the fact that I was seen promptly. Lucille Alexander
Jan 31, 2018
Love coming here, the staff are very accommodating, professional and really care about you.
Jan 31, 2018
Because of the high quality of the vision services provided by the excellent vision health professionals and dedicated staff at Roosevelt Vision, I have been for many years, and intend to remain, a loyal client of Roosevelt Vision.
Jan 31, 2018
Great service and great products!
Jan 29, 2018
Dr. Jamieson was awesome - so thorough, so knowledgeable, so professional, and also so funny. I can't recommend this practice enough. The office staff was also excellent - scheduling was easy, wait time was short. Really exceptional practice.
Jan 29, 2018
Have been a happy patient at this location for over 10 years. Professional and friendly office group. Love my eye doc.
Jan 25, 2018
I've been going to Roosevelt Vision for nearly 40 years and really like how thorough the exams are. Dr. Scott is great and the staff is friendly.
Jan 25, 2018
Super Clean Great Service
Jan 25, 2018
Scott Jamieson and the staff at Roosevelt vision were spectacular. I was/am dealing with a two-year long eye issue and have been to multiple clinics, optometrists, vision care facilities, etc. to try and solve the problem. Not only do I feel confident that we might be on track to solving my issues, but I also felt supported and attended to all along the way. Scott's professionalism and experience has been unprecedented and he shares knowledge in accessible ways - through anecdotes and stories along with blunt communication when needed. He inspires confidence of him and his staff. I'll be returning here for all my eye issues from now on.
Jan 24, 2018
After a few years away it is great to be back in Seattle and with Roosevelt Vision. I find the staff to be warm, personable and informative. I trust these folks....that’s the highest compliment I can give a health care provider.
Jan 24, 2018
The People at Roosevelt care about your eye health. Torn retina they were all over it immediately
Jan 21, 2018
I have been with Sears Optical for years but I partner highly recommended that I switch to Roosevelt Vision. Roosevelt Vision is a very short distance from our residence so I decided to give them a try. My initial experience could not have been more friendly or professional. I was treated exceptionally well by Ginny Mercer, who fitted me for my new contacts. She explained the various options I had and was very thorough and pleasant. I would recommend anyone who is in need of contacts or eyewear to contact Roosevelt. Being a professional and business owner it is gratifying to see this level of expertise and genuine care.
Jan 20, 2018
Excellent service I highly Recommend Scott Jamison and his staff
Jan 18, 2018
I felt very comfortable with my visit.
Jan 18, 2018
The best, most comprehensive, and value I have experienced regarding my eyes. Everyone at Roosevelt are qualified, pleasant, and actually make a fun experience. Thank you!
Jan 16, 2018
Both Dr. Henrie and the rest of the staff are always well informed and professional.
Jan 15, 2018
Best place to get your eyes checked!
Jan 15, 2018
My family always gets great service at Roosevelt Vision. Last year I had brain surgery and they worked with me to help me be able to see better while I recovered.
Jan 12, 2018
Dr. Yang-Williams is the best! Her assistant (man with dark hair who wears glasses) is most helpful and efficient.
Jan 11, 2018
Roosevelt Vision was recommended to me by my good friend. This past week's exam was my second. Bailey and the eye doctor were so friendly and knowledgeable! I got in on time (maybe like 5 mins late, but that's on time to me) and everything was quick yet thorough.
Jan 9, 2018
The folks at Roosevelt Vision are fun, friendly and efficient. And they really know their stuff!
Jan 8, 2018
Dr. Scott Jameson is so thorough and interesting in his explanation of how the eyes function. I have seen him for fifteen years and am so glad I've had his assistance with my eye care.
Jan 6, 2018
All staff were prompt, polite, and friendly. Technician explained what she were doing and what would be happening next. Dr Kennedy was informative, gentle and through. Scheduled the next appointment and told me what to expect at the next visit.
Jan 4, 2018
Best. Office. EVER. If I could go higher with my rating I would give them a thousand stars. I left feeling well taken care of with my self esteem higher just from the expert care and attention given even at a busy time of year
Dec 30, 2017
Our extended family has been going to Roosevelt Vision for many, many years. My father-in-law convinced me to give them a try. My kids now go there for all their vision needs. We’ve found their friendly, seamless and professional services to be top notch. Once while in Hawaii I had a serious eye concern and called them. They made me feel calm and reassured and referred me to a local specialist who treated me right away. Everything went smooth. I was so glad Roosevelt Vision knew of such a great local care provider. I’m hooked on their great service.
Dec 28, 2017
From scheduling appointments to check-in and vision tests through to eyeglass selection, the staff are friendly, knowledgeable and thorough. I recommend Roosevelt Vision to everyone looking for eye care and/or filling a prescription for glasses or contacts.
Dec 21, 2017
Roosevelt Vision Clinic and particularly Dr. Scott Jamieson are outstanding and give me great care (eye disease prevention diagnostics and analyses and personal detailed attention by Dr. Jamieson). I have been seeing Dr. Jamieson for many years now and have recommended/referred him and the Roosevelt Vision Clinic to all of our friends and colleagues. Their attention and care are truly remarkable.
Dec 21, 2017
I received excellent care and a very careful and thorough assessment to determine what was causing the problem that originated the appointment. I am very pleased with Dr. Henrie's care.
Dec 19, 2017
Great customer service, and respect for customer space.
Dec 19, 2017
Had developed an eye issue on a Sunday, Called first thing Monday morning and the staff worked to get me in to make sure there was nothing seriously wrong. It was a physical issue and I had been sent immediately to a Retina Specialists from the optometrist to the retina consultant. With the immediate medical care they saved my site! Thank you Roosevelt Vision!
Dec 19, 2017
Whether I am here with my kids or myself, the experience and service is always first class.
Dec 16, 2017
Excellent eye care! I've never been happier with my eye doctor!
Dec 15, 2017
We recently moved to the neighborhood and this was my first visit to this clinic. The staff were very helpful and managed to get my husband and I in for an exam on short notice. The technician, Kirstin (?), made me feel comfortable in the office and she explained what all the preliminary tests were for as she conducted them. Dr. Kennedy was professional, but friendly. She explained the results of the tests and was willing to answer any questions that I had. The most interesting visit to an eye doctor ever. I needed a prescription for a snorkeling mask and haven't purchased new eyeglasses yet so I don't have any comments on the optical department yet.
Dec 15, 2017
I forget my doctor's name. But she is great!
Dec 13, 2017
Great service as always. Love Dr. Jamieson.
Dec 13, 2017
Very professional and great atmosphere.
Dec 12, 2017
Dr. Jamison and staff always provide great support, follow up, as well as great care. I fully recommend Roosevelt Vision!
Dec 8, 2017
Excellent service. Very friendly staff.
Dec 7, 2017
I see Dr. Yang-Williams. She is professional, pleasant, brilliant, and very helpful. I thought her time and attention was very personal to me and I recommend her to everybody.
Dec 1, 2017
I am happy with the service I receive at Roosevelt Vision.
Dec 1, 2017
Dr. Williams is the best fit for me. She’s an educator and as complex a situation may be, she takes the time to break it down and step you through it. She presents the options clearly and comparatively.
Nov 30, 2017
The front desk staff was warm and personable and did a good job making me feel comfortable. And of course, Dr Jamieson is awesome:
Nov 29, 2017
Always professional and thorough. Very nice staff!
Nov 29, 2017
Always a pleasure to visit Roosevelt Vision! Excellent customer service and the doctors are wonderful.
Nov 29, 2017
As a long time patient, I appreciate the kind, professional support I always enjoy at Roosevelt Vision. My doctor knows me well but if I need to see another member of the team, I know I am in good hands. The folks at the front desk are friendly and efficient, thank you.
Nov 27, 2017
I was called into a meeting that was going to run late and so I called to ask if it was okay if I was about 10 minutes late (this was a few hours ahead of my appointment) and they were very curt in telling me that if I was more than 10 minutes late that my appointment could not be guaranteed and I would be charged. I was able to make it to my appointment on time and after seeing the initial assistant for my tests I was asked to wait for the optometrist. I waited over a half hour with no apology and no time frame given. The optometrist and assistant were both good at talking me through what was going on as we were doing tests, etc. and the optometrist was able to answer all of my questions clearly but she seemed to be rushing a bit. This was not a good first impression and I don't think that I'll be coming back.
Nov 27, 2017
As always, good care from the doctor and staff in a fun environment.
Nov 25, 2017
We live in Gig Harbor and make the long drive because Roosevelt Vision is the best. We have tried others and they don't compare. Dr Jamieson, our physician, is friendly, welcoming, professional, explains everything in detail with my visual pictures from past and present to educate, tell fun silly jokes, and always improves my vision. Ginny is so good at finding the latest and greatest in contacts each time I see her. She has given me tips and tricks in managing them successfully each time. The customer service from each and every person (front desk, intake exams, choosing glasses) is friendly and positive. They truly put you into a good mood just being there.
Nov 24, 2017
I was pleased with the service I recieved! Thank you!
Nov 21, 2017
Been going here for several years now - never had a bad experience. Would and do recommend them to anyone looking for excellent doctors who don't rush you and an exceptionally nice support staff.
Nov 21, 2017
I always enjoy going to Roosevelt Vision.
Nov 20, 2017
I’ve been coming here for probably 30 years and always a great experience and the best eye care!!
Nov 19, 2017
I always enjoy my visits there. Staff are friendly and professional. Dr. J should have a hand-out with today’s jokes so I can remember and re-tell them later.
Nov 16, 2017
I am very confident that I am getting excellent eye care at Roosevelt Vision.
Nov 10, 2017
Annual eye exam. I was a bit nervous because my regular doctor had retired and I was seeing a different doctor for the first time. I was more than pleased. All support staff were professional and efficient. My time was not wasted for a second. Dr. Chang was thorough, amiable, knowledgeable and very professional. I feel very confident going forward.
Nov 1, 2017
Very professional and helpful
Oct 31, 2017
Excellent customer service as always.....Roosevelt Vision staff really cares about their patients.......
Oct 31, 2017
Dr. Jamieson listened carefully as I described my symptoms before he presented 3 possible scenarios/causes. Then he explained why he would rule out 2 of the 3 possibilities. I felt heard, respected, reassured, and well-treated. All with a smile!
Oct 31, 2017
As always, Dr. Jamieson and the staff of Roosevelt Vision Clinic were above and beyond in their service, attentiveness, and professionalism. I've been coming to Roosevelt Vision Clinic for fourteen years, even after I moved 20 miles away, because Dr. Jamieson is just the best. He's upfront, thoughtful, not to mention exceptionally funny. I always have a good eye visit, which makes driving to the U-District / Green Lake area worth the time and trouble. And thank goodness for your little parking lot...it'd be a deal-breaker if I had to do street parking there.
Oct 27, 2017
Doctors and staff were very helpful for my particular needs and payment options.
Oct 22, 2017
I feel like I get the A+ treatment at my eye appointments from all the staff and especially from Dr. Scott Jamieson. Scott makes the eye exam informative and put in layman's terms interjected with a little humor. Alaways recommend Roosevelt Vision and in particular Dr. Jamieson. Robert (Rick) Fackler
Oct 20, 2017
Had a glasses problem so I called went over and they set up an appointment to see what's up and are currently having my new glasses adjust. All is good so far.
Oct 20, 2017
I have been going to Roosevelt Vision Clinic for over ten years. I have never been disappointed with the professionalism of their competent staff. I would refer anyone to the clinic in a heartbeat!
Oct 20, 2017
Friendliest and most knowledgeable staff of any business I've ever been to. Strongly recommend this place to everyone I know.
Oct 18, 2017
I was referred to Roosevelt Vision by my boyfriend who has been going there for many years (and his son and ex-wife too!). Nice group of people. Great customer service.
Oct 17, 2017
10 Stars! Comments below are our review. Service and quality of care are superb. We feel no changes are necessary.
Oct 17, 2017
This team is the best. I want to say thanks to the team at Roosevelt Vision. Always a pleasant experience.
Oct 13, 2017
Felt I was in competent knowledgeable hands
Oct 13, 2017
Fantastic, professional and supportive service
Oct 13, 2017
Great team of professionals
Oct 13, 2017
Dr. Jamieson has made getting my eyes checked an enjoyable experience. Who knew eye exams could actually be fun?
Oct 11, 2017
My appointment was scheduled for 3:15 PM. I left work early to get here on time. The doctor was running late and didn't get me in until 4PM. I felt rushed. I'm afraid to fill the prescription as I'm not sure it will work. I'm considering getting a second opinion. Sad since I used to have faith in this clinic. Maybe an off day?
Oct 10, 2017
I had a problem with my medical plan coverage before so I went in to be sure it would be covered this time. The staff was very helpful and I learned my new plan includes Roosevelt Vision as an in network provider. Dr.. Rachel Henrie is knowledgeable and thorough and has always made sure all my questions are answered. As a diabetic vision care is important and I could not be in better hands.
Oct 10, 2017
Many thanks from John and Mary
Oct 7, 2017
Everyone was pleasant and the service was provided in a timely professional manner. What more can you ask for?
Oct 7, 2017
I saw Dr Lee and she was very knowledgeable and personable. I felt both comfortable and in competent hands. The technician was great as well. I will be back!
Oct 5, 2017
The crew at Roosevelt Vision are always friendly and helpful. Dr. Henry is great with kids and explained things clearly and patiently to him.
Oct 5, 2017
Treated well as usual. The Dr, was on time and I got in and out in less than 2 hours. I did seem to have some problem reacting to the eye drops to dilate my eyes. Maybe that stuff has some type of Rx that is related to caine drugs. Jeanie and her troops followed through and as far as I know the glasses are on their way.
Oct 4, 2017
Great friendly & efficient staff
Sep 30, 2017
Patient for over 20 years.
Sep 29, 2017
My appointment was timely, thorough, educational, personal and as usual with Dr. Jamieson and staff, a whole lot of fun! Would never even think of going any where else.
Sep 29, 2017
Roosevelt is the best. Best service, best glasses, best people.
Sep 28, 2017
My entire family has used Roosevelt Vision for our all of our eye care needs for over a decade. They are trusted, knowledgeable and caring professionals. They really are fantastic!
Sep 27, 2017
The Best I have ever had.
Sep 26, 2017
Dr. Williams was fantastic ! Very thorough and caring. took as much time for my questions as needed.
Sep 23, 2017
always a wonderful experience
Sep 21, 2017
Super friendly service. Very helpful staff.
Sep 19, 2017
have been going there for 30 years dr sifferman was my eye dr till retired never been happier prices have gone up so what I now see dr henrie very happy with her
Sep 16, 2017
I had great care before and after cataract surgery. My vision is now great!!
Sep 15, 2017
My spouse and I were overwhelmed by the thoroughness of our eye exam and eye glass fitting. We knew we were in the hands of experts.
Sep 14, 2017
Much more relaxed atmosphere than other clinics I have been to. Took their time to make sure I received care needed.
Sep 14, 2017
The new doctor was great and very personable. I would return to see her again.
Sep 14, 2017
Dr. Kathy Yang-Williams and her staff are simply the greatest. I always look forward to my appointments with them. Dr. Yang-Williams is thorough, friendly, concerned and explains my "eye issues" so I am not overly concerned.
Sep 14, 2017
All was good as usual. I always feel that I'm getting the best help.
Sep 7, 2017
My husband and I have both been going to Roosevelt Vision for at least a decade. I am so grateful to have this office relatively close to our home, because I think they must be among the best in the city. I have lots of eye issues for a middle-age person, including early-onset glaucoma and one eye damaged from a retinal occlusion (blood clot) while overseas years ago. Not only are they fantastic with testing and presenting options for treatment, they always seem to be able to get me in to the best specialists in the area for surgery, etc, when needed. Their front desk people are SO good at scheduling and moving people through the waiting area--super efficient and very friendly, which I really appreciate because that is not the case at so many medical offices. Also, they are fantastic at record-keeping, which is important when tracking trends and treatments in a case as involved as mine. I see Dr. Williams for my glaucoma and Dr. Jamieson for refractions (Dr Williams could do the refraction but I hate to give up my annual visit with Dr. J. because I love his sense of humor). Both are incredible professionals who stay at the top of their game. This office is always investing in the latest technology and training. Oh, and I love their optical department. A great selection and the gals who work there are so good and honest about what works for my face. Oh, and a parking lot! Important in this otherwise congested neighborhood. I can't say enough about this office. I think Dr. Jamieson inherited the practice from his father, and it is clear that he takes pride in it personally and wants to maintain the highest standards. I spend a lot of time at various medical practices, and this one gets more stars from me than any of the others.
Sep 6, 2017
Everyone was professional, friendly, and efficient!
Sep 5, 2017
I've always been pleased with Roosevelt Vision, the service is complete, the people are very nice and helpful and there is a great selection of eye-ware .
Sep 4, 2017
I am always greeted warmly and feel welcomed. I also appreciate the transparency regarding the cost of various tests, I never feel like I am caught unaware with the cost. The care is top notch and I feel as though my doc takes the time to know what is going on for my eyes!
Sep 2, 2017
Full complement of services. Friendly staff. Helpful optical staff.
Aug 28, 2017
Everyone that I come in contact with in your office is kind and courteous. Dr. Jamison is helpful. and makes me feel comfortable and at easel. It is a pleasure to visit Roosevelt Vision
Aug 27, 2017
Very pleased with the outcome of my appointment! Dr. Chang is a very friendly doctor with a good sense of humor!! Will definitely come back here for my next appointment!!
Aug 25, 2017
Dr.Scott Jamieson is very professional and well informed with a nice chair side manner! Highly recommend this clinic!
Aug 25, 2017
The best! Excellent care! Knowledgeable and caring.
Aug 25, 2017
From registration, pre-exam through examination, it was god experience. Great staff.
Aug 24, 2017
You can use my comment below!
Aug 21, 2017
My husband and I have been going to Roosevelt Vision for over 30 years. Staff is friendly and helpful and the docs are great and always have been. We have been fortunate to have them for all of these years.
Aug 16, 2017
Excellent, professional care and enough time allowed to cover everything.
Aug 12, 2017
Superb Service - friendly and efficient
Aug 11, 2017
Eye doctor gave helpful detailed information and advice.
Aug 11, 2017
Great experience as always. I appreciate having the history with Roosevelt Vision from year to year so I can be confident I understand any changes that occur with my eyes. I wouldn't have that same confidence if I went to more than one vision clinic year to year. Thank you
Aug 10, 2017
I am now getting some much needed relief. My appointment with Dr. Samek was marvelous. He took a lot of time with me, and I have some products and meds to try to help my stinging, burning eyes. Marvelous experience.
Aug 7, 2017
Roosevelt vision has been my vision care choice since I moved to Seattle 4 years ago. Last year we had an issue with the lab concerning my lenses as they fit the frames I purchased, which went on for several months. Ultimately it was resolved, and Roosevelt Vision offered me a free pair of lenses and frames for the trouble with the lab. Throughout they were very professional and kept me informed as to the progress with my glasses. I just recently returned for my annual eye exam and the optometrist noticed a scratch on my retina that had gone undetected before. He took extra care to examine the area from several angles to verify his diagnosis. Once again, I was impressed by the thoroughness and professionalism all the way through. I strongly recommend Roosevelt Vision for your optical needs.
Aug 5, 2017
I have gone to Dr.Jamieson for many years and have always found him and the support staff at Roosevelt Vision to be top notch. Eye exam tools and techniques are always the latest. For medical eye evaluation and treatment as well as optometric prescriptions I have not found better.
Aug 3, 2017
I have been going to Roosevelt Vision for over 20 years. I have complicated eye issues and feel like the Doctors at RV are most qualified to keep my eyes healthy and get me the right prescription. I always recommend them!
Aug 3, 2017
Dr. Jameson managed to quickly diagnose the cause of my eye discomfort, provide medication that immediately eased the problem, told me two jokes and gave me a book recommendation, all in less than a half hour. What a Doc!!
Aug 3, 2017
Joe Sifferman had been my eye specialist for as long as I needed since my moving to Seattle many years ago. This has been a seamless transition and I couldn't be happier that he left his practice in exceptionally good hands. Thank you!
Aug 3, 2017
Friendly, competent service. Always pleasant.
Aug 2, 2017
Great customer care and service!
Aug 1, 2017
After a poor experience at another vision clinic a few months ago, I have to say that I'm grateful that Dr. Jamison is still seeing patients and that I won't have to find a new doc. Please don't let him retire!
Jul 28, 2017
So grateful to be seen the day I called--and, on a Saturday no less.
Jul 25, 2017
Roosevelt vision got me in for a same-day appointment after a weekend yardwork incident left me thinking I had gotten something in my eye. Turned out to be an age-related eyelash stuck - removed with immediate results and then counseled to drink more water / stay better hydrated. Very impressed with their care!
Jul 19, 2017
Jessica Kennedy and Amy made me feel very comfortable at my very first eye exam. I do not (see) myself going anywhere else.
Jul 18, 2017
My last visit was no exception. Initial greeting was friendly, the tech who did the pre-exam was pleasant and efficient- making sure he had all the info about my vision issue. Dr. Jamieson is always fun to visit - he's excellent at his profession and fully explained my vision issue. Best optometrist I've ever been to.
Jul 18, 2017
A+ ALL staff members as well as physical facility. Always recommend to anyone having optical needs. It goes without saying...Dr. Williams the BEST :)
Jul 17, 2017
I was able to see a dr the same day because of distress with my eyesight. Dr found extremely dry eyes causing my contacts not be able to float as they should causing the poor blurry vision.
Jul 16, 2017
I met with Ginny Mercer for a contact lens fitting and she was a delight. Very professional and competent, but not overwhelming with too much information. She explained everything thoroughly and carefully. It was one more occasion when Roosevelt Vision exceeded my expectations.
Jul 14, 2017
Very knowledgeable and professional. Everyone is very friendly and quick to know your needs.
Jul 13, 2017
Always look forward to my annual appointment at Roosevelt Vision. Everyone there is super friendly and professional. Highest quality services!
Jul 13, 2017
I pay a little more here for nice frames and they last for years. Everyone knows what they are doing, and it's a well run operation. The optometrists always help me pick what looks good on me and they make it work.
Jul 12, 2017
I have been going to Roosevelt Vision since 1991. Originally, it was conveniently located near my kids' school. Even after my kids started attending a different school, I continued to go there for my vision care. The staff is helpful, friendly and warm. I had a great relationship with my provider, who unfortunately, retired last year. I now see Rachel Henrie who is great, too. I highly recommend Roosevelt Vision Source.
Jul 12, 2017
Dr Henrie is great! She is walking me through cataract surgery on the left eye and soon the right eye. The time between is awkward, but gonna be OK. THANK YOU.
Jul 10, 2017
My eye doctor healed my red eye issue!! I look refreshed and people dont think I am tired.
Jul 6, 2017
Everything went smoothly. I was provided good information about why to change to a new kind of contact lenses that would help my eye health, which I appreciated. I also always appreciate how up front and helpful they are when it comes to the billing process.
Jul 6, 2017
Doctors and staff are all delightful. Fantastic practice
Jul 4, 2017
I have been going to Roosevelt Vision for over thirty years. All the Doctors and staff have been wonderful every single time
Jul 2, 2017
I have always had wonderful service at Roosevelt Vision. Very professional and friendly.
Jun 29, 2017
The thoroughness with my exam was excellent.
Jun 29, 2017
I have been going to Roosevelt Vision for years and they just keep getting better!
Jun 25, 2017
Roosevelt vision has always been helpful to me and the people are always pleasant to deal with
Jun 24, 2017
Caring and knowledgeable staff. I felt welcomed and important.
Jun 24, 2017
Dr. Scott tells great jokes and made my eyesight nearly perfect.
Jun 21, 2017
You are Always top-notch!
Jun 20, 2017
Everything went according to schedule and I receive top-notch care.
Jun 20, 2017
I've recently moved to Federal Way. Yet I still go to Roosevelt Vision... Coincidence? I think not. Great doctor, wonderful techs, fantastic office workers, the familiarity with modern office eyeball fatigue, hands down the best eye care facility I've ever been to, and I've been wearing glasses since I was 8.
Jun 20, 2017
I would give the Dr. 10 stars; he is fantastic.
Jun 15, 2017
I have had nothing but fantastic experiences at Roosevelt Vision from the time spent with the doctor to perusing their stacked frame department. The entire staff seems to enjoy being at work and there is a general lightness, and humor to the whole experience of visiting the clinic. My Doctor is Kathy Yang-Williams and I find her to be very easygoing, friendly and professional. This is hands down, best vision clinic I have ever been to.
Jun 15, 2017
I had an issue with my eye and need to see someone about it right away. Even though it I was a new patient, the scheduling staff were very understating and were able to get me into an appointment that morning. Dr.Chang was extremely thorough throughout my exam to get to the root of the problem and ensure further damage wasn't done. She prescribed medication to help my affliction and my eyes felt great the next day! I would definitely trust the staff here with my vision and hope for future visits!
Jun 15, 2017
Prices are way more expensive than other companies, and doctors will attempt to change contact prescription yearly so that you need to pay extra for fittings that other optometrists usually don't charge for
Jun 14, 2017
Great staff and physicians in this office. A real pleasure to visit.
Jun 12, 2017
Best place. Best service. Everyone is great
Jun 8, 2017
I can't recommend Roosevelt Vision highly enough! Very professional, very thorough, and very informative! Thank you so much!
Jun 8, 2017
Great personalized service and thoroughness. I had loved these guys 15 years ago before I moved out of state. I just moved back to the NW and looked them up and my visit didn't disappoint. Dr. J. took the time to answer my questions, discuss new research and really helped explain what I should be looking for when asked: "one or two, two or three, two or four."
Jun 7, 2017
I came in for a recheck on my prescription because I was having trouble with my glasses and they were as nice and helpful and gave me the time I needed to feel like they were really concerned about my issues.
Jun 7, 2017
I've been going to Roosevelt Vision since before I had Lasik surgery in 1999. Dr. Jamieson is passionate about eye health and always up on the latest developments in his field. My wife and I always exchange stories about the cool things we learned from Dr. Jamieson at our last eye checkup. I also appreciate that the clinic has top of the line equipment and friendly knowledgeable staff to run the tests and keep the office running smoothly and on time.
Jun 6, 2017
The care is great but the wait is too long.
Jun 4, 2017
I've been going to Roosevelt Vision Source for over 25 years! Dr. Scott Jamieson is the best EVER; I cannot gush enough. My appointments always have the same elements: I learn about the health of my eyes through the best that technology may boast. Dr. Jamieson perfects my current contact lens prescription (he is AMAZING at pinpointing it: my contact lenses are exceedingly comfortable and my vision sharp wearing them... this from someone who has astigmatism). Notably, and exceptionally, I delight in the wit and charm of this personable doctor. He makes me laugh and I definitely feel he cares about my well-being (which is a huge achievement, given that one usually only visits an optometrist every other year). He is the BEST, as you can tell from my longevity as his patient.
Jun 2, 2017
Felt like a very thorough exam, they did tests I hadn't done at previous doctors.
May 31, 2017
I have been coming here for years, but the service and customer experience are no longer acceptable. My original appointment was cancelled, day of and I was forced to reschedule. The reschedule was with a doctor who wasn't my regular optometrist. The interaction with that optometrist was less than ideal. That individual spent most of the eye exam trying to sell me various eye drops instead of talking to me. Next, the optical professional I was sent to was rude. She couldn't find my patient history and kept telling me I was a new patient. She then tried to overcharge me for new lenses, but I walked out. I came back a few days later and on the same pair of frames received a lower quote for lenses. When I came back to pick up the frames, the lenses were correct, but they gave me a different pair of frames from the ones I dropped off. It was a color variation, but it was noticeable. No explanation on why they switched my frames.
May 30, 2017
I received exceptional service at my visit. Thorough, easy to understand and friendly. Worth the trek across town every time!
May 29, 2017
Long time client. Dr Jamieson is the reason I come. He's all-knowing and I know my eyes are getting the best care and I'm getting the best information possible. I really appreciate the appt reminders that are sent and the professionalism provided by the office. It is usually really crowded at the offices which for me isn't as pleasant but clearly testament to how great Roosevelt Vision is.
May 25, 2017
I have been going to Roosevelt Vision clinic for over 30 years and have only good things to say about the clinic, Dr. Jamison and staff, hence the reason I have been going there for so long. I would highly recommend their service to anyone who needs eye care.
May 24, 2017
Dr. Kathy Yang-Williams is an outstanding optometrist!!! She is very friendly and incredibly gifted at her craft! I really appreciate how she skillfully answers all my questions, and explains everything in such a way that I completely understand what is going on with my eye health!! I highly recommend her to anyone seeking an exceptional optometrist!!
May 23, 2017
My time there was fantastic! My doctor honestly wanted to get to know me and they made the eye exam as quick and painless as possible!
May 23, 2017
Always get amazing service for everyone.
May 22, 2017
Dr Yang Williams delivers comprehensive care, timely referrals as needed and has a great "bedside manner"
May 20, 2017
Everyone did a great job. That said work needs to be done on time management from the patient point of view. I spent almost 2 hours in my visit where MAYBE 35 minutes was actually spent in actual examinations or tests.
May 20, 2017
I love the staff at Roosevelt Vision from the administrative staff, the techs and especially my doc, Dr. Jamison. You can't find a more professional and friendly place to meet your vision needs.
May 17, 2017
I've been a patient here for more than 10 years. They are professional and courteous and I highly recommend them!
May 15, 2017
Am always confident in Doctor Samek's attentive and competent support/treatment/diagnosis incidental to my eye care. At present am enduring an unusually difficult siege of irritation to which he has prescribes a therapeutic program. This condition in essence was first experienced in February. It has been almost two days since my last appointment Thursday at 4:00, yet there is no easing or relief from my discomfort and symptoms.
May 13, 2017
I liked Dr. Henrie a lot. My wait time was long, however
May 13, 2017
Very nice staff that are all efficient,caring and competent.
May 12, 2017
I've been a patient for many years, and on every visit I am reminded how I always get excellent care from the doctors and the staff.
May 11, 2017
I have been to Roosevelt Vision many times for eye exams. The staff there has always been professional and friendly. They are very thorough in their eye exam and did not pressure me into buying glasses from their shop. Dr. Chang was very thoughtful in explaining to me everything she was doing and what it meant of my prescription as well as overall eye health.
May 11, 2017
Professional, smart, with a sense of humor, everything I llike in a visit.
May 11, 2017
You provide exceptional service. I think it is nearly 30 years that I have been a customer and I have been consistently delighted by the service, staff and care.
May 9, 2017
I have been going to Roosevelt Vision since the mid 80's. I have always felt you were top notch in every area. Great people that are truly concerned with you.
May 6, 2017
Have found all Roosevelt Vision staff to be very professional and knowledgeable. Definitely recommend them - if you just need simple reading glasses or have complex eye issues as I do.
May 5, 2017
After cataract operations my eyes were "seeing double." Dr. Henrie spent a lot of time testing and rechecking my eyes. That was very greatly appreciated by me.
Apr 28, 2017
Dr. Kennedy is awesome. She provided me with enough time and answered all of my questions. I highly recommend her!
Apr 26, 2017
My spouse and I have been clients of Roosevelt Vision for over thirty years, and have had excellent care and service. Scott Jamieson has always given me outstanding professional eye care advice and treatment for my needs and condition. And, his concern and counselling before, during, and after my corrective (cataract) surgery is nothing short of superior. Scott is not only an excellent doctor of optometry, he is a great friend.
Apr 26, 2017
I have been Scott's patient for many years! At this visit, and every visit, he is a consummate professional. And in addition his ongoing education of my eyes is greatly appreciated. I have nothing but the highest regard for him and for the staff that surrounds his practice.
Apr 25, 2017
Roosevelt is the BEST. I appreciate their positive attitude. They always make me feel welcome when I go there!
Apr 25, 2017
Very professional and knowledgeable
Apr 23, 2017
Ginny is the best optician: she takes great care of me and my funky, need-a-new-fitting-every-six-months eyes. Roosevelt Vision has been taking care of me since I was 12 and I'll be joining AARP soon. I can't recommend them highly enough.
Apr 23, 2017
My eye appointment went well.
Apr 22, 2017
Dr. Jamieson is an excellent optometrist and very personable to boot. I've been seeing him for over 20 years, find him very knowledgeable and keeps current on both education and technology.
Apr 21, 2017
Have been going here for years and have always had a good experience. They offer a 35% discount for those of us who do not have full vision coverage through insurance.
Apr 21, 2017
I've been a fan of Roosevelt Vision since 2001. Dr. Jameison is wonderful!
Apr 20, 2017
I saw Dr. Yang-Williams for a short medical appointment and loved her! She is so patient and took the time to explain everything to me and even suggested what the next step should be. I felt better after I left. Her assistant (Greg) was great too.
Apr 20, 2017
You guys are the best! Thank you for being so thorough and professional and for making me laugh as well!
Apr 18, 2017
Everyone at the clinic was professional, helpful, and friendly. I received exceptional service and a thorough eye exam.
Apr 15, 2017
I have been a customer of Roosevelt Vision Services for many years and have always appreciated the high quality of consideration and care that I receive there.
Apr 13, 2017
I was pleased to meet Dr. Rachael Henrie. Dr Sifferman has been my Dr for over 20 years, so I was concerned about a new OD. I was pleased with the tests DR Henrie did and her very personable manner. Looks like I'll stay another 20 years!
Apr 11, 2017
Great professional and helpful staff from start to finish!
Apr 10, 2017
The team is very proactive, reaching out to remind me it was time for an exam. They checked my prescription on my existing frames and let me know that it was not necessary to change my existing lenses. Very knowledgeable and thorough doctors and staff. :)
Apr 10, 2017
Great Service as usual! I always feel confident in the treatment I receive.
Apr 9, 2017
Great clinic! The doctors and staff are very knowledgeable, helpful, and personable.
Apr 7, 2017
I always look forward to my appointments at Roosevelt Vision. The staff is so friendly and helpful and my doctor always has some wonderful new jokes to share.
Apr 7, 2017
I've been going to Roosevelt Vision for a few years now, and they are by far the best eye doc I've ever been to - and I've been wearing glasses/contacts for many, many years. The staff are all super knowledgeable, provide outstanding customer service and always make my experience pleasant and easy. I've seen Ginny the past several times for contact fittings, and she's THE BEST. I know that my eyes are in good hands with her, plus, she's a lovely person all-around. If you want a place where you feel like they care about you as a human being, as well as a patient, this is the place for you!
Apr 6, 2017
Great staff and doctors! Friendly and knowledgeable!!
Apr 6, 2017
Caring, professional, preventive, cutting edge practice. As a musician and avid reader, I depend on my eyes. My wife and I have complete confidence in Roosevelt Vision. As we age, this is ever more vitally important to our quality of life.
Apr 6, 2017
Dr Jameson and the front desk were so nice to accommodate me for an urgent visit! I'm feeling so much better. Thank you!
Apr 4, 2017
Everyone at Roosevelt Vision was wonderful! Very comfortable atmosphere and personable staff while still maintaining a high level of professionalism.
Apr 3, 2017
I am so impressed with the customer service at Roosevelt Vision! From the front desk carefully explaining to me my benefits and options I had to the kindest people every step of the way... wow. I felt very cared for and taken care of. I had contacts fitted and was given great tips and pointers on eye care. I had a wonderful exam where my doctor answered a million of my questions and concerns. Very friendly and helpful and totally patient. I never felt rushed. I had a great experience also getting fitted for glasses, found very quality frames that fit my budget. I am so impressed with every interaction I had with a very helpful staff, maybe 8 different people I came in contact with and every one had a smile and willingness to help out. Wonderful! This is what health care looks like at its best. Thank you so much!
Apr 1, 2017
Always top of the line professional, friendly service. I wouldn't go any where else.
Apr 1, 2017
Very friendly yet professional service! Longtime patient and will keep coming back!
Apr 1, 2017
Excellent experience with Roosevelt Vision. I came in for new contact lenses. After 50 years of wearing them, getting the prescription right can sometimes be challenging. But the staff was very thorough; the equipment seemed very up-to-date and they were absolutely committed to getting the prescription right. I would recommend Roosevelt Vision with no hesitation.
Mar 30, 2017
My experience was totally pleasant from check in all the way through picking out new frames. Everyone in the office was so friendly and professional.
Mar 27, 2017
I live over 30 miles away and this office is so professional compentent and just plain great it is totally worth it. I would not go anywhere else
Mar 23, 2017
I was given a very thorough exam, and as always enjoyed my time with Dr Jamison, whom I have great confidence in.
Mar 23, 2017
Extremely pleased to find Roosevelt Vision! Excellent, extremely friendly staff. The doctors are top notch, and pleasant, and willing to take the time to thoroughly address my questions and needs. So grateful to find such excellent eye care in my new city!
Mar 22, 2017
From booking my appointment through to picking out glasses, I was super impressed with how kind and helpful all the staff are at Roosevelt Vision! Dr. Yang-Williams takes time to get to know her patients and their needs. Julie in optical has helped me pick out three consecutive pairs of glasses and I ALWAYS get compliments on them! Super happy with Roosevelt Vision as my eye care specialists!
Mar 22, 2017
Roosevelt Vision is my go to place for my annual eye exam and whenever I need new frames. They get your appointments scheduled quickly, Dr. Samek is awesome. The employees over on the frames side are also very knowledgeable and honest when making those tough frame decisions!
Mar 20, 2017
The team at Roosevelt Vision are awesome! Friendly, helpful and knowledgeable. I would not trust my eye health to anyone else!
Mar 16, 2017
The Jamieson Family have been beautifully supplying all my eye care needs since the early 1960s, and also those of my parents beginning in the 1950s. That is a long history of annual exams, the best doctoring, new lenses, new frames, etc. I have been willingly loyal through all the moves, changes, etc., because of the great service, the good staffing, the expertise, and the genuine caring of Scott Jamieson and his father.
Mar 16, 2017
I have been coming to Roosevelt Vision for eye care and eye wear for fifty-two years and have always been delighted with the efficient, friendly, and excellent service. And for the humor and compassionate care! I recommend Roosevelt Vision to anyone who asks. I wear soft contact lenses and my vision stabilized and has required no change in prescription in decades. Roosevelt Vision helps me keep my eyes healthy and useful. My wish is for them to continue to thrive and provide such good care forever.
Mar 15, 2017
The Dr I saw was great super informative
Mar 9, 2017
Great people and a great practice!!
Mar 9, 2017
Expert eye care. I have been a patient for years.
Mar 8, 2017
I was traveling from out of town and had an eye emergency and the office fit me in at the last minute on a Saturday. Everyone was so friendly and Dr. Chang and the technician were very thorough!
Mar 8, 2017
Our family has been going to Roosevelt Vision for over 20 years, and have continued to remain with Roosevelt Vision even though we moved to the Eastside 16 years ago. We've always had a great experience with the staff, and with Dr. Jamison. Thanks for taking such great care of our family's eye care!
Mar 8, 2017
High-quality, professional care
Mar 7, 2017
All of the people working here are extremely helpful and friendly. It was my first there and they made me feel welcomed and gave me good advice and service for both my contacts and glasses. I will be going back for my next eye exam.
Mar 4, 2017
You spelled.my name wrong! It is Lawrence
Mar 4, 2017
I scheduled my appointment by phone. The Confirmation by text and email was thorough and good. When I arrived, the staff was helpful with my mobility needs and allowed me to 'park' my wheelchair in the lobby while I was seen by Dr. Henrie. I have seen her before so I know she is the greatest.
Mar 3, 2017
Another great experience at Roosevelt Vision! Always thorough, professional and friendly service. They cover all aspects of your eye health. This remains the best vision care facility I have ever been to!
Mar 3, 2017
Dr. Scott A. Jamieson gave me a very thorough eye examination. He was the first optometrist to fit me well for contact lenses. Good to know my prescription hasn't changed much in more than 7 years. My cataracts have changed slightly for worse. Probably no risk of glaucoma ever. My eye health is good! The young woman who I met with and did the preliminary testing was good as well. I seem to have forgotten her name. Prices for eyeglasses are expensive. I have never bought a pair of eyeglasses as expensive as the pair I just ordered. The optician who helped me was very good and I believe her name was Amy...hope this is right! I believe the eyeglasses and frame perfectly fit my facial features.
Mar 2, 2017
On time appointment with friendly, knowledgeable staff!
Mar 2, 2017
The clinic staff was exceptional! I've never had such a thorough eye exam and feel like I understand my eyes so much better after my visit. The staff was friendly and knowledgeable and had lots of enjoyably cheesy jokes to share. I felt a little pressured by the optician to purchase glasses I wasn't excited about but in the end chose not to and it didn't color my experience of the medical care I received or my overall experience.
Mar 1, 2017
Great people. Really seem to enjoy and care about their jobs. My doctor was informative, personable and honestly pretty funny. I learned a lot about taking care of my eyes in a way that didnt feel like brow-beating or over bearing. Great atmosphere with informative and kind reception staff, nurses, and glasses specialist. 10/10 experience.
Mar 1, 2017
Always love visiting Roosevelt Vision!
Mar 1, 2017
Excellent service, very pleasant staff, and a thorough exam!
Feb 28, 2017
THE BEST in all categories, nothing else needs to be said!!!
Feb 24, 2017
Very pleased with service. Professional, responsive, and very client-focused.
Feb 22, 2017
I have been coming there seeing dr sifferman since I was 30 never have I had a bad experence
Feb 19, 2017
Exceptional personalized service. No one better than Scott Jamieson.
Feb 15, 2017
In the wake of Dr. Sifferman's retirement the service remains excellent. The staff is engaging, knowledgeable, and efficient. I left with a greater understanding of my eyes and glasses than I came in with. An unexpected followup call was both informative and useful. I've been a patient for nearly thirty years, and am completely satisfied.
Feb 11, 2017
Very thorough exam, friendly and relaxed atmosphere yet professional staff and Dr Henrie is wonderful-she explained everything and answered my questions as the exam progressed! Great selection of frames and knowledgeable and helpful opticians! I would definitely recommend RVS to my family and friends!
Feb 10, 2017
My review is in the detailed comments I left below.
Feb 9, 2017
I have had my eye exams and resulting eyeglass prescriptions from Roosevelt Vision for more than 20 years. I keep going back because the results are positive. Clearly things are going well since it can take months to get an appointment with some of the partners in the practice.
Feb 6, 2017
totally recommend going to RV - super nice people!
Feb 2, 2017
Roosevelt Vision is always a great visit.
Jan 30, 2017
I've been going to Roosevelt Vision for at least 15 years. They are always friendly, professional and give excellent information regarding my choices.
Jan 30, 2017
5 Stars for Dr.Kennedy, Great Bedside manner, very knowledgeable on many medical topics. I enjoyed hearing what she had to say, her explanations and learned lots. Would have liked to hear more about the $40 eye picture, seems like Dr. should be asking a patient after the exam if they want it not before hand.
Jan 29, 2017
The staff is always very professional, friendly and welcoming. They can be counted on for their efficiency and excellent service and rarely fail to please! Keep up the great work Roosevelt team!
Jan 24, 2017
Ginny was great to work with. She helped me with my contact lens prescription and did so with a smile and a caring attitude.
Jan 23, 2017
I have been going to Roosevelt Vision Source for almost 20 years. Wouldn't go anywhere else!
Jan 23, 2017
Excellent group of specialists and very kind. I have two Cornea transplants. They checked my eyes thoroughly. The head of finance accounting office is very knowledgeable. This reduced my difficulties with my insurance company. I know Jeanne who is the contact lenses specialist from many year ago. She is very patient and wonderful at her work. I have visited many medical offices due to problems with my eyes. I recommend to every one visiting this office before deciding other places.
Jan 22, 2017
Overall great experience. Everyone was friendly and took the time to fully explain the purpose for all tests.
Jan 18, 2017
Excellent care and wonderful staff.
Jan 17, 2017
I have been going to Dr. Samik for years and have always gotten the best of care.
Jan 16, 2017
and performs all the tests to determine the health of one's eyes and optic nerve. As an aging person I find comfort in Dr. Jamieson's knowledge and caring approach. He is very thorough and tries to offer the best adjustment to vision possible. His ability to assess the possible hazards to eye health and how long before one might have to deal with the issue. I feel confident in the care I receive at Roosevelt Vision.
Jan 15, 2017
Wonderful service, as always! Dr. Sifferman had always been our go-to eye doctor, so I was worried about how his retirement might impact our visits to Roosevelt Vision. The technicians were just as upbeat and helpful as always, and Dr. Chang was wonderful at explaining all of the procedures to my wary 10 year old as the appointment went along. Like Dr. Sifferman, they made the appointment informative, educational, and actually--fun!
Jan 13, 2017
I had a great experience at Roosevelt Vision. Even though I was a new customer and was from out of town, they treated me like I was a long-time member. I would recommend them to anyone, and certainly plan to return.
Jan 12, 2017
I had 2 visits in a week. The 1st and a follow-up. The 1st was pretty food. The 2nd was fantastic because she explained to me my condition very well. Better than previous doctors.
Jan 6, 2017
No waiting, competent and pleasant service, thorough exams and clear explanations with time taken to answer my questions.
Dec 31, 2016
This is a busy place, but still highly efficient. I like every staff member I've worked with. I highly recommend Roosevelt Vision.
Dec 30, 2016
They were able to accommodate a same-day appointment for a medical issue. When I arrived, the staff was very friendly. The technician took my information quickly, and the doc was in within a few minutes. She explained everything to me - the medical reasons for what I was experiencing, what the treatment was, and what to expect in the next few days - in layman's terms, but with great detail. This will be my new doc going forward.
Dec 27, 2016
The staff at Roosevelt Vision is friendly, helpful and rarely keep you waiting to see who you came to see more than a couple of minutes. This will be my fourth pair of glasses from them and I have found all of the staff very professional and good at what they do. I will definitely keep coming back for more glasses in the future.
Dec 26, 2016
Awesome as always...happy retirement to Dr. Sifferman! We will miss you greatly!
Dec 23, 2016
As usual, everything was great. Love the staff at Roosevelt Vision
Dec 22, 2016
It was pleasant as usual. I enjoyed the staff. And as always it was a good visit with Dr. Joe Sifferman... both professionally and personally.
Dec 21, 2016
I have considered changing vision providers since RV is not "in network"; but, I am always reminded why I haven't left each time I visit. The service, from the time I walk in to Reception, through my "pre-checks/tests", my exam with my doctor, the help in the "store" - and now RV will submit my out-of-network claim? The extraordinary care and feeding, every single visit, every single year? THIS is why I've stayed.
Dec 15, 2016
Staff and Dr. Jamieson always courteous, helpful, friendly, knowledgeable and completely trustworthy.
Dec 12, 2016
Very professional and thorough as usual. I enjoy my visit with Dr Jamieson and his staff!
Dec 8, 2016
A great staff at Roosevelt Vision.
Dec 8, 2016
I always feel valued as a patient and as a person the minute I walk in the door at Roosevelt Vision. I have been seeing practitioners here for almost 20 years and don't anticipate leaving any time soon!
Dec 7, 2016
Always great Don't know why I stopped going for a while - All the doctors there take their time with you the techs that check you in and do the precursory eye exams are professional too.
Dec 5, 2016
Nice people, friendly staff. Lots of choices in frames.
Dec 5, 2016
This office and the doctors here are very personable and very professional in their examination, explanations, and expertise. Not sure how long I have been coming to this office but I am extremely happy with the service i have received.
Dec 3, 2016
My first time at this clinic- and I loved it. People were professional and friendly. Also, their attention to detail isnamazing. Never had a more comprehensive exam.
Dec 3, 2016
Roosevelt Vision is the most technologically updated vision services provider I've ever encountered! People are friendly, helpful, and are experts in their profession.
Dec 3, 2016
My husband has been going to Roosevelt Vision for several years and I started last year. We have been very happy with our care and with the doctors and all of the staff. I highly recommend them!
Nov 24, 2016
Roosevelt Vision is awesome--I wouldn't go anywhere else! Last week they squeezed me in when I was having eye issues and they resolved my problems and immediately put me at ease.
Nov 24, 2016
Excellence at each step. Very personable, thorough, and professional. Fun too!
Nov 23, 2016
It was my first time visit seeing Dr
Nov 18, 2016
Your building and closeness to where I live is very important to me--no traffic and lots of parking. It is a five star business and I will continue to come for my complete eye wear always.
Nov 18, 2016
I feel like I get the best care possible at Roosevelt Vision Source and I wouldn't change providers for anything. A couple of years ago I had a very serious issue that was diagnosed immediately with a quick referral for surgery. At my appointments I never feel rushed; always feel like they spend enough to time to thoroughly explain everything.
Nov 15, 2016
This was a very good experience. The technician who did my initial assessment was very polite and explained all the procedures as he did them. Dr. Samek was very helpful, answered my questions, and recommended a specialist for my particular issue (amblyopia). He did not push any products on me that weren't necessary and was very kind and fun to work with. The space was very inviting and the staff were friendly.
Nov 15, 2016
I went in for a new contact prescription. She was very thorough. She helped me get what I needed and took notes on what we will check when I come back. Thank you very much
Nov 11, 2016
On both of my visits in the past few years, I felt your team was hurrying me through and trying to make a sale. The place was packed with customers - it felt like a processing plant rather than a medical/vision facility. More importantly, out of all of the people working none of your staff knew that your office is a Group Health Member. Several times your staff looked up my name and "confirmed" I was a member of VSP (not true). When I called them later to confirm I was with Group Health they told me they had record of me being with a different GHO policy than I really am and continued to tell me my benefits were much lower than they were, driving up the cost of my exam and frames/lenses to almost $600. Finally I had my benefit broker contact your billing department to educate you, that yes, you ARE a member of group health. Your team should already know this. I felt because your team tried to tell me I was under two different policies (neither of which was true) that I was somehow getting screwed, to put it frankly. I won't be back.
Nov 11, 2016
Seeing Dr Jamieson is never just an eye exam. To say he makes it fun is a bit of an understatement. It's kind of like a refresher course in some subject you really liked. Or like an excellent episode of NatGeo or the History Channel. And the actual testing part is kind of like a game show.
Nov 9, 2016
Wonderful experience. Received my glasses quickly
Nov 5, 2016
nice staff, facility and location with free parking.
Nov 4, 2016
The best review I can write about Roosevelt Vision is that I travel a long way to come to the clinic and book weeks in advance so I can get a coveted Saturday appointment. Classy, clean, professional, amazing all around!
Nov 1, 2016
I love Roosevelt Vision. We are loyal customers despite moving to Bothell three years ago. They have treated my 10yo son since he was two and we won't take him anywhere else. Julie is amazing - she always helps us find the perfect frames!!!
Nov 1, 2016
A great experience. Great staff and excellent doctors!!! Very pleased with my experience.
Oct 24, 2016
Roosevelt Vision is my go-to source for eye care. The staff is courteous and professional while treating me like a friend. Throughout the years they have kept pace with the very latest in technology and training. I've been a very satisfied client for over 40 years.
Oct 24, 2016
We love it at Roosevelt Vision!
Oct 22, 2016
I had a sudden episode of blurred vision, called the clinic, and got an appointment with an optometrist at the end of the same business day. I ended up finishing with the exam after the place had emptied out, but the doctor and staff were cheerful and attentive--didn't make me feel as I'd put them out at all. This was prompt, courteous, competent, and highly professional service. I would recommend Roosevelt Vision to anyone.
Oct 21, 2016
I've been a patient for 21 years. Very happy with Dr. Jamieson and the products offered.
Oct 20, 2016
Very friendly staff, always on time, good contact support.
Oct 20, 2016
I consider it a positive experience so far.
Oct 14, 2016
All the people at Roosevelt Vision are top notch! I know that I am receiving great optical care so I have been a patient for many, many years.
Oct 14, 2016
Dr Jamieson is the best eye doctor I have ever been seen by. He is thorough, knowledgeable and makes the appointment fun and interesting. My contact lense and glasses prescriptions are spot on so my vision is perfectly corrected. The selection of eyewear is very good as well and fitting folks very knowledgeable and helpful.
Oct 13, 2016
Dr. Savic (sp) talked about his son's wedding almost nonstop during the visit. Why was I there, to get my eyes checked. I was shocked by his lack of professionalism. I may not be coming back to Roosevelt Vision since it is so hard to get an appointment with Dr. Jamison since his partial retirement.
Oct 12, 2016
The best eye care team around
Oct 10, 2016
Always positive and helpful. Great selection of glasses and knows their inventory! Not too long waiting for appointments.
Oct 7, 2016
I've been a regular and immensely satisfied patient at Roosevelt Vision for more than 25 years. The doctors here are the best around.
Oct 6, 2016
My appointment with Dr. Samek was thorough.
Oct 4, 2016
Always warm and welcoming professionalism. Love Dr Chan
Oct 4, 2016
Wonderful experience with Dr. Yang-Williams -- really appreciated the time and care she took to explain what's going on with my aging eyes. Kudos to all the staff for rolling with the punches when the computers went down.
Oct 3, 2016
I love this place! The people are friendly, the venue is clean, and I always get in and out quickly -- even if sometimes it's so fun I want to stay longer!
Oct 3, 2016
Wonderful experience as usual! Kind and conscientious docs and techs. Thank you!
Oct 1, 2016
Service continues to be outstanding from Roosevelt Vision. Dr Samick and his staff were courteous, explained procedures and were ready for me at the appointment time we set.
Sep 30, 2016
I will miss Dr. Joseph Sifferman, but wish him well on his retirement. He has been my doctor for more years then I can remember. His staff has always been friendly and helpful. Ethel Ros eShea
Sep 29, 2016
Very professional and thorough, great hospitality and service. I felt included in the process and left feeling cared for. I love the vibe.
Sep 26, 2016
As a new graduate trying to adult in this world, I'm so happy that I went to this clinic! They make everything easy to understand (billing and insurance info), fast (appointments, communication), and customer friendly!
Sep 21, 2016
I was pleased with my overall experience and believe that the staff was professional and helpful. Thank you.
Sep 20, 2016
The staff is professional and courteous. They took the time to explain our choices and options with care. There is a great selection of frames and we received expert help both in the exam and in the choice of frames, as well as with the explanation of what our insurance would cover. My 12 year old daughter and I were very pleased with our experience and love Dr. Yang Williams especially.
Sep 19, 2016
Great to be back and see Dr. Samek once again and I am very satisfied with the amount of time he devoted explaining to me what I need to make my life comfortable and my driving safe with regards to my vision problem.
Sep 17, 2016
I have been going here for years, love the attention I get and the in depth information regarding my eyes. Front desk folks are so friendly and make you feel good. Picking out frames and going over insurance coverage was a breeze, I actually had fun.
Sep 17, 2016
Upon experiencing unusual symptoms in one of my eyes RVC was able to fit me in the same day I called. I arrived early, and they actually started my exam early as well. The whole staff was friendly and professional. The MA was extremely fast, efficient, and knowledgeable. Dr. Henrie did my exam. Again what really stuck out in my mind was the efficiency, knowledge, and then telling me in a clear and concise way exactly what she diagnosed. Then what I thought was exceptional was that Dr.Henrie herself called me and left a message the next day to see if the referral she had set up was successful. She asked me to call back and confirm that the referral was in the works, and that she would call me again if she didn't hear back from me. Unbelievable. Pretty cool.
Sep 14, 2016
I have been going to Roosevelt for 20 years. The staff is always helpful, and the doctors are great. They have always worked with me to ensure my prescriptions and contacts/glasses provided me with excellent vision.
Sep 13, 2016
I had some lint stuck in my upper eyelid and Dr. Sifferman got it out quickly and painlessly. Adriane worked me up before I saw the Dr. and she was great as well. It was a quick and painless appointment, exactly how it should be. :)
Sep 9, 2016
I was there at the end of the day and the person in the glasses department didn't want to be bothered with me I could tell she wanted to leave for the day. And the fact that I was wanting the least expensive frames might have made her less available also
Sep 8, 2016
Scheduled appointment was on time. Studies performed efficiently and advice Given professionally.
Sep 8, 2016
I hadn't updated my prescription for a while so decided to check out Roosevelt Vision. Everyone there was really friendly and professional. I had a really easy and efficient time getting my eye exam, trying on some new contacts for trial and ordered my new set of glasses in a very timely manner! Everyone was great!
Sep 7, 2016
Always a pleasure to visit Roosevelt Vision.
Sep 5, 2016
We feel so lucky to be near Roosevelt Vision and their welcoming, very professional eye care. We highly recommend them to anyone.
Sep 4, 2016
I was very impressed with the friendliness of the Dr.'s and help of selecting glasses and the honest opinions and feedback that I got about each step of the process
Sep 1, 2016
These people are true professionals! Outstanding service. Caring people. Very thorough!
Aug 31, 2016
This was a very pleasant experience. All staff up to and including Dr Chang were engaged, friendly and efficient.
Aug 30, 2016
Super friendly and helpful and thorough exams. I highly recommend Dr. Henrie.
Aug 27, 2016
Rachael Henrie is always pleasant and does a very thorough examination. All of the staff as well as the eye glass department are a pleasure to work with.
Aug 26, 2016
I look forward to my yearly trip to Roosevelt Vision because not only do I get a thorough exam but I feel that I leave knowing how I am doing and any information I need to take the best care of my eyes as I can.
Aug 24, 2016
I love Roosevelt Vision. I love it here so much that I continue to go here even though I have moved 45 miles South to Enumclaw. Dr. Henry is amazing and always goes above and beyond with her care. She is not only knowledgeable but she is conscientious of my unique situation. She is also very personable. The office as a whole is a very well oiled machine. I have purchased frames here with no regrets. They have a great selection. They have very nice frames at many different price points.
Aug 24, 2016
decades of five star service
Aug 19, 2016
On time, friendly, great service.
Aug 19, 2016
A wonderful place and so so many caring people! One is so relaxed AT YOUR office. I LOVE IT!
Aug 18, 2016
Dr. Jamieson is the best ophthalmologist I've ever had. He and his staff are very knowledgable and thorough in their examinations and in answering any questions you may have. He listens and takes as much time as you need for questions to be answered. Plus, he's hilarious!
Aug 17, 2016
Prompt appointment, caring service, detailed explanations, all questions answered. I've been a patient for 20 years.
Aug 16, 2016
I'm rather dazed by this visit. I guess I had never experienced this level of professionalism before, so I didn't know what I was missing. Everyone I dealt with from start to finish was remarkable, literally delightful; reminders, reception, the tech, the doctor, and the individual, who helped me choose and select my new glasses. Every detail was addressed and handled. How refreshing!!!
Aug 10, 2016
I've been a patient at Roosevelt Vision clinic for many years. They are consistently kind and professional. The front office staff is friendly and efficient. Appointments are on time and the doctors are always improving their technology to better assess my eye needs.When I need some additional procedure like cataract surgery they refer to others as skillful and kind as they are.
Aug 9, 2016
I was recently at Roosevelt Vision and I received first class care! A little background info...It appeared that I may have not communicated my needs for this visit clearly when I first made the appointment a couple of months ago; however, Dr. Yang-Williams and her team managed to work out an extended appointment in an already busy morning schedule to ensure my needs were met. They were all very professional, and everything was explained to me in great detail so that I fully understand my current state and condition. What I like most about the care that I always receive from Dr. Yang-Williams is that she's tells you like it is (very direct yet very respectful), what to expect and then states your options as well as, giving you the opportunity to ask all your questions. I always leave feeling educated about my choices or a choice I will need to decide upon in the future regarding my eye health.
Aug 7, 2016
I was referred to Dr. Henrie at Roosevelt Vision after seeing a nurse practitioner at a walk-in clinic. Luckily Dr. Henrie had had a cancellation that day and I was able to be seen right away. Even without the cancellation, they would've been able to get me in that afternoon. After completing my new patient paperwork, it was only minutes before I was called. The tech that took me back to the exam room was extremely friendly, personable, and professional. She let me know that Dr. Henrie was a great doctor and that I would be well cared for. My appointment with Dr. Henrie went extremely well. She diagnosed my problem after spending an appropriate amount of time looking at my eye and asking questions about my symptoms. It wasn't too long but I wasn't rushed out the door, either. I felt that I had been well cared for. That's a pretty rare thing when it comes to medical care these days! I highly recommend Dr. Henrie!
Aug 5, 2016
Great service and Dr Jamieson is the best
Aug 3, 2016
Everyone was very friendly and helpful.
Aug 3, 2016
At Roosvelt Vision, you know you are getting the best care possible. Everyone from the receptionist to the technican to my doctor to the optician (Julie) was exceptional.
Jul 31, 2016
Warm, knowledgable and friendly staff.
Jul 31, 2016
I thought everyone was helpful, explained things very well, and I was particularly grateful for their understanding and accommodation for my husband who has cognitive issues. They were very supportive and handled that situation with great compassion.
Jul 28, 2016
Dr. Jamieson knows me, my eyes, my work, my family and even my politics because he cares about each patient as an individual.
Jul 28, 2016
Dr. Jamieson knows me, my eyes, my work, my family and even my politics because he cares about each patient as an individual.
Jul 28, 2016
We feel blessed to have had eye and vision care from Dr. Jamiesen at Roosevelt Vision Clinic all these years. He remains enthusiastic about his work, stays current in his field and has exemplary interpersonal skills--can't say enough about his contribution in our lives.
Jul 27, 2016
Efficient and courteous front staff. No wait time. Technical staff are pleasant.
Jul 27, 2016
It was my first time at Roosevelt Vision and I was really impressed with everything. It's a busy clinic but the whole entire process was really quick and smooth. I have been to several eye clinics now and I have to say by far this is the best place! Dr. Yang-Williams was friendly, knowledgeable, and thorough. They have a wide variety of frames to choose from. I highly recommend it.
Jul 24, 2016
I've used Roosevelt Vision for over 20 years and they are always excelllent, prompt, and fair. It's great not having to worry about your eye care practitioner.
Jul 24, 2016
These people are awesome from start to finish. However, the eyeglass frames are very expensive.
Jul 24, 2016
emphasis is on timely, comprehensive exam; not selling eye wear.
Jul 21, 2016
The woman who helped me was super nice and helpful. I did not appreciate having to come back in for this visit, as pleasant as it was. I came in the first time I assumed I'd get an eyeglasses and a contact RX and they only did the one so I had to come back in.
Jul 18, 2016
Dr.Chang and the staff at Roosevelt were courteous, knowledgeable and very thorough during my recent eye exam. While the store is busy, the employees do a nice job keeping everything running smoothly and on time!
Jul 17, 2016
The people at Roosevelt Vision are very thorough and kind. They show and explain all the tests results as they are happening. Very open and easy to deal with!
Jul 14, 2016
Roosevelt Vision has been in charge of the health of my peepers for 5 years now, and will be for as long as they continue providing absolutely stellar service across the board. The entire team works in concert to make you feel welcome and educated about your vision. I genuinely look forward to my eye appointments, which is not a statement I thought I'd ever make.
Jul 14, 2016
I appreciate the clear communication and useful advice I get at Roosevelt Vision from both the optometrists and opticians.
Jul 11, 2016
Good exam, new Doctor and he taught me some new things
Jul 2, 2016
Dr. Williams was outstanding. She did not give the impression of being "hurried" but was very thorough, taking time to answer questions, explaining clearly and doing more tests than I have had previously. The person who did the pre-tests was friendly, patient, and explained each test clearly
Jul 2, 2016
I had great service from everyone there. Very professional staff . They did an exceptional job with checking my contacts to helping me find the right frames for my face shape. They are friendly and very helpful. Kudos to Dr. Henrie and the entire staff!
Jul 1, 2016
extremely friendly and helpful
Jun 30, 2016
Roosevelt Vision Did a great job of getting me in for my yearly checkup. It was a professional and efficient experience.
Jun 24, 2016
It would be helpful to have some chairs with arms in the waiting room and also in the eyeglasses area. Some of us need the arm support to stand from sitting. There were none. Thank you.
Jun 24, 2016
I thought Dr. Williams was great. Very thorough. But I was a bit confused (and surprised) when Julie came in the exam room without any warning and escorted me to the frames area, which told me she and the doctor assumed I wanted to get my lenses there and on that day. I love Julie (so not her fault), but I felt manipulated. I still think your service is great, if a bit on the pricey side.
Jun 23, 2016
Always appreciate the excellent care of Dr. Yang Williams
Jun 18, 2016
It's painful to trvel to you, but worth it!
Jun 16, 2016
I called these guys on short notice. I explained my situation and they were kind enough to fit me on a Saturday morning. The doctor and his assistant were very clear about the tests that they were performing and the reasons for doing them. They did a better job of explaining than my own personal physician did!
Jun 15, 2016
Your service was great, you do a good job with teaching. Thanks Mary
Jun 14, 2016
I learned more and felt better taken care of in one visit here than the last 18 years of eye doctor visits.
Jun 13, 2016
Professional friendly and right on time appointment. Answered all of my questions
Jun 12, 2016
Timely service, great facilities, doctors and staff
Jun 10, 2016
Fantastic office! Friendly staff, great Doctors, and the coolest frames!
Jun 4, 2016
Very friendly and knowledgeable staff. Very happy with the thoroughness of the exam and product selections. I'll be back again!
Jun 3, 2016
RV is great ... otherwise I wouldn't be coming back for years, would I? What is REALLY are the stupid, obnoxious surveys! This is the LAST one I'll ever do for y'all.
Jun 2, 2016
Ginny Mercer met with my daughter for a contact lens fitting (first time trying contacts after a failed attempt at Target). Ginny explained every step and was very patient. She took rally good care of us.
May 27, 2016
Great staff, great service. Definitely coming back.
May 26, 2016
Pleasant and helpful reception staff, efficient support staff and Dr. Jamieson is beyond good.
May 25, 2016
Overall, a pleasant experience.
May 20, 2016
I am so happy that Dr. Jamieson is my doctor and that I have found Roosevelt Vision. Every person I have ever encountered there is exceptional. Thank you for all your efforts! They are noticed and appreciated.
May 19, 2016
Friendly, efficient and thorough
May 19, 2016
I really appreciated the education needs of my eyes with my health conditions from Dr. Williams. Also, the attention that was given by both the doctor and optical department on keeping costs down since I don't have vision coverage.
May 18, 2016
You guys are awsome!!!!!!!
May 17, 2016
Friendly, professional, effective eye care.
May 16, 2016
Fantastic, as always! I was warmly greeted upon arrival. My wait time was minimal. The technician was thorough and professional while still being friendly. Dr. Sifferman was, as always, the consummate professional and still managed to carry on a friendly conversation. Never felt rushed. My concerns and questions were treated with respect and genuine interest. Very pleasant overall experience.
May 9, 2016
I feel very happy with my first work wit you. My wife has been a patient for some time and is also very happy
May 9, 2016
The most comprehensive exam I have ever had. I live in Los Angeles and I visit Roosevelt Vision each time I'm in Seattle.
May 9, 2016
Very thorough exam with nice, up-to-date equipment that was painless to use and helpful for my evaluation. The Dr. explained his findings clearly and was easy to converse with.
May 7, 2016
When I asked my ophthalmologist 30 years ago what my vision was, 20/what? he said, we don't measure extreme nearsightedness that way. I pressed him and with great discomfort he told me, well maybe 20/800. It's far worse now. For years I was told I couldn't expect to have 20/20 vision. I had to accept a certain amount of blur and distortion. I lived in fear of what it would become. I am an artist, a painter and an art teacher. I feared the end of my career. Thank goodness that I was lost on Roosevelt one day and walked into Roosevelt Vision for directions. It impressed me. I called them for an appointment when I lost a contact. Two weeks later, because of the talented and patient Ginny Mercer LDO and the equally caring and skilled Dr. Joseph Sifferman, I have 20/20 distance vision, and 20/15 reading vision. As my mother would say, I have a new "leash" on a life that sparkles with joy. Thank you Roosevelt Vision, every person I encountered there was lovely, absolutely the best!
May 6, 2016
Dr. Jamieson is great and thoroughly explains everything he is doing and the importance of it. The technician was equally as thorough.
May 5, 2016
Always a friendly and helpful staff. Everyone is upbeat and personable. Dr. J is thorough and explains everything. I highly recommend them for your eye checkup.
May 5, 2016
As usual, everything was organized, everyone was friendly and I got may appointment taken care of. Thanks!
May 3, 2016
Always a great and quality experience.
May 2, 2016
Artist long time patient . Fly from Sedona when I need an exam, they are the best !
Apr 30, 2016
I so much appreciate Dr. Samek's knowledge, kindness and special care to help me pick out a frame that fits a positive image of myself - thank you Jeanne and thank you Dr. S
Apr 29, 2016
I see Dr. Yang-Williams, but all the staff takes so much time to make sure you are taken care of and answer all your questions. I would definitely recommend Roosevelt Vision.
Apr 28, 2016
This was my first experience with Roosevelt Vision and I was pleasantly surprised! I generally hate going to any doctors appointment but I actually kind of enjoyed this one. The staff were all very welcoming and friendly and provided me with all the information I needed. They had a great selection of frames to choose from as well! I would recommend Roosevelt Vision to anyone who is looking for a great optometrist!
Apr 26, 2016
five stars see comments below. Mary Pat Lord
Apr 25, 2016
Ginny Mercer is incredible. She is the only person I have found to fit me with contact lenses and she is so professional and kind. The girls at the front desk are also very helpful. I would recommend Roosevelt Vision hands down over any other eye car office.
Apr 22, 2016
I really was impressed with the service, friendliness, competence, and professionalism of the staff and doctors at the clinic. It was a first class experience. I felt supported and valued by each member of the team. I also was impressed with the time that the the staff and doctors took to address my concerns and queries.
Apr 21, 2016
My wife and son have used Roosevelt Vision for years, but this was my first time. I rarely see optometrists, so don't know if I can make a good comparison. However, the whole experience was very pleasant and worked well for me. The doc I saw was very personable, we chatted about Seahawks and he took a moment to get to know me. The staff and facilities seem "right-sized" to accommodate their patients, and the system for transitioning from one test to another worked well with minimal waiting time. The optician didn't try to "up-sell" features I didn't need or want. All in all, I highly recommend them!
Apr 20, 2016
Appreciate staff and doctors. Obviously focussed on patients
Apr 14, 2016
Everyone I encountered from the receptionist who checked me in through the optician who helped me select my new glasses was friendly, helpful and professional. A good experience for all around!!
Apr 14, 2016
Would not change anything
Apr 14, 2016
Everybody was wonderful. I decided to get frames and lenses elsewhere as my insurance coverage for such was skimpy and even with 15% off it wasn't cost effective for my single-vision needs.
Apr 14, 2016
All staff were excellent at their particular jobs. I was impressed!
Apr 14, 2016
Dr. Chang is incredible. She's so thorough and very friendly. I always feel like she's offering me options and giving me great advice.
Apr 14, 2016
Jeanie is very knowledgeable and delightful to work with.
Apr 13, 2016
I've been going to see Dr. Jamison since 1993. Because of not having vision insurance, I could not go there for the past 4 years. I am so grateful to be able to go back. Dr. Jamison isa wonderful eye doctor & all the staff are really great. Adrienne, in the glasses department was especially helpful and sweet.
Apr 13, 2016
Dr. Jamieson's expertise is broadly evident as he shares his reasoning around decisions you have to make. His up-to-date knowledge of eye issues and eye care/vision technologies ensures you're making the best choices for your eyes and your needs.
Apr 12, 2016
Dr Yang is awesome! She saw me the same day I called in about something in my eye.
Apr 12, 2016
Better parking of course.
Apr 10, 2016
The doctors and service at Roosevelt are exceptional, but eyeglasses are just very expense compared to other places.
Apr 10, 2016
My back was very sore after the visit. I have a bad back to begin with and the stools did not help.
Apr 8, 2016
Always informative and friendly!
Apr 7, 2016
Always love seeing Dr Jamieson!
Apr 7, 2016
I enjoyed my stay there. It was very nice.
Apr 6, 2016
fine, except people were late.
Apr 6, 2016
Excellent service! Dr. Jamieson is always so well-informed and I learn so much about my eye health when I visit with him. I'm so glad you're in the neighborhood!
Apr 5, 2016
I was concerned because I woke to a very bloodshot eye. I called Roosevelt Vision and they scheduled me for an ER visit that afternoon. Kathy Yang-Williams, OD checked my eye & vision. Thanks for the great care.
Apr 5, 2016
Glad that you have survey. I was these way back, feel that my doctor was/is conceptional but her support team was there waiting for lunch. Not looking for four season treatment but services that seem to care about customers.
Apr 3, 2016
Outstanding practice. Glasses have always been correctly made and adjusted, and re-adjusted if necessary. Thanks,
Apr 2, 2016
Dr. Henry was very thorough and spent a great deal of time going over the various options with me.
Apr 1, 2016
All staff were sincerely interested and helpful regarding care and providing options. In addition to a meticulous examination, Dr. Samek was very helpful in recommending supplements and washes for good vision maintenance.
Apr 1, 2016
I love the staff. They are efficient, friendly, warm, and have an excellent sense of humor. I do wish the cost wasn't so high.
Apr 1, 2016
I was very satisfied with my appointment. Only thing I can think of to add is that I would have been even more so if I had been provided, up front, with an estimate of what my appointment will end up costing me.
Mar 31, 2016
Dr. Jamieson is great. Explains everything; taking his time with each patient.
Mar 31, 2016
Really appreciated how I was given time to talk through needs and questions and provided with a number of options o meet my needs.
Mar 31, 2016
Janice was amazing!!! She even gave me sticker :)
Mar 31, 2016
I met with Dr. Chang, she was wonderful. Very friendly, very knowledgeable, and reassured me about the changes in my vision over time. My appointment was very quick but I didn't feel at all shortchanged or hurried. They are just really efficient! Highly recommend.
Mar 30, 2016
I had a wonderful first time experience at Roosevelt Vision! The staff was incredibly nice and helpful, they were wonderful! Also great selection of eye glasses. I can't wait to come back!
Mar 29, 2016
Very helpful and efficient.
Mar 25, 2016
Dr. Jamieson, Kristin and the rest of the staff were exceptionally good at all aspects of their jobs. It's the first office I've been to in ages that read my chart ahead of time and had knowledge of my situation. Thank you all.
Mar 24, 2016
Very helpful and friendly.
Mar 24, 2016
The Irish jokes need work. :)
Mar 22, 2016
The visit was fine, but the follow up wasn't great. I got a note my glasses or contacts are ready, but just my contacts were done. I was told they left a message but never received it. Then, I actually didn't get a call, text or email when my glasses were ready
Mar 22, 2016
My eye was already better with just one application of the drops that Dr. Sifferman prescribed. I'm so thankful!
Mar 22, 2016
As always, outstanding patient care - would always highly recommend to friends and family!
Mar 20, 2016
Maybe a few more frame options since I seem to be way to picky. Thanks
Mar 19, 2016
I had a great experience everyone was very helpful and friendly!
Mar 18, 2016
Very professional and provided a detailed explanation of the tests and results.
Mar 18, 2016
Really great service & explanations to patients. That is why I drive from probably 35 miles, despite numerous eye care businesses being much closer.
Mar 18, 2016
We're 40 year patients! Hard to believe! We've always had good care and service at Roosevelt Vision!
Mar 18, 2016
Aside from washing my car while I have my eyes checked, I can't think of anything that could make my visit any better!
Mar 17, 2016
Excellent, professional and personal service as always.
Mar 17, 2016
Both assistant and doc were very personable, professional.
Mar 16, 2016
I am pleased with the service at Roosevelt Vision. Everyone was very friendly, helpful and answered my questions. But Dr. Jamieson and I forgot to talk about the status of my cataracts. I know he intended to say something, but we got sidetracked in our conversation. So I would still like to know what is happening with my cataracts.
Mar 15, 2016
I have been a patient for nearly 30 years and have stayed even though I am not local. Great Place
Mar 14, 2016
Wow! Dr Samek provided an amazing service!! I am so grateful for all of his expertise and time he shared with me!!
Mar 13, 2016
Always pleasant people attending to my needs during my appointment. I recommend your company often.
Mar 12, 2016
Dr. Sifferman and the fine staff at Roosevelt Vision Source has been providing my vision care and eyewear for a couple of decades now. This visit was, as usual, a pleasure.
Mar 11, 2016
You are perfect! Thank you!!
Mar 10, 2016
I have been going to Roosevelt Vision Source for a lot of years. Every time I get new frames, I invariably decide on the first option the optician shows me. They're great. Staff go out of their way to be helpful and I really appreciate it!
Mar 10, 2016
Dr. Scott Jamisen is great!
Mar 9, 2016
Wonderful quality service, I'll be back.
Mar 9, 2016
Great overall experience. I always appreciate the time the doctor spends going over the test results and what they mean to my eye health.
Mar 9, 2016
Before our visit I was interested in having my 9yo try on frames.I had my 6yo with me. 2 staff on computers offered no hello etc I had to go over and ask them to comfirm where kids frames are. Still no offer or acknowledgment-I will never buy frames from Roosevelt
Mar 9, 2016
Dr. Chang was hands-down, the best eye doctor I have ever been to! My experience was fun and very informative. The staff too was amazing. Thanks for a perfect "new patient" introduction your clinic, I'll be coming back for years to come!
Mar 9, 2016
The Front was quite busy when I arrived and the receptionist tried to check me in while talking on the phone(hold) she did accidentally erase my insurance info and I did not have my card to back in up. I suggest a greeter on busy mornings not answering phones, just checking people in.
Mar 7, 2016
I don't want you all to become complacent, but you do a terrific job, starting at the front desk. And Dr. Jamieson is terrific. Totally dialed in to the patient as an individual and explains everything in a lot of clear helpful detail. And does it with a sense of humor.
Mar 6, 2016
Dr. Yang-Williams is a very caring Doctor that has the concerns of her patients foremost in her care. Barbara Dey and her staff helped me through the insurance mess with smiles on their faces and had me laughing over the stituation too.
Mar 6, 2016
Visit was great, the staff was helpful and were able to provide new lenses and magnetic clip on attachments for sun and night driving. Did not need to buy new frames.
Mar 5, 2016
Extremely pleasant & professional Suggestive and not pushy in any way Highly recommend their services to anyone requiring visual assistance
Mar 5, 2016
Everyone from the front desk to the medical assistance to the providers display excellent customer care. I always leave feeling well taken care of and with all of my questions answered.
Mar 4, 2016
Ginny Mercer is the best. Dr. Henrie and Kacie were amazing! Had a great experience.
Mar 4, 2016
everyone is very friendly, definitely worthwhile for my eye health
Mar 4, 2016
Opticians: Keep an eye on correct spelling of names. It is frustrating to get home and see name spelled wrong on receipt even though it was correct on file when checked.
Mar 3, 2016
My visits are always 4 star. The staff members are always helpful and happy making your visit a pleasant one.
Mar 3, 2016
I was satisfied dealing with all the personnel and the selection of frames.
Mar 3, 2016
Would have been great if I could have been put in the que to see opticians upon completion of eye exam. Was too long a wait so now have to make second trip to find glasses & is difficult to get in during the week.
Mar 2, 2016
Very happy with care and ease. Maybe add cheater sunglasses to offerings. thx
Mar 2, 2016
Great experience and wonderful staff, thank you!
Mar 1, 2016
i was there longer than expected due to the thorough evaluation. That is a good thing!
Feb 28, 2016
The selection of frames was better, but very expensive.
Feb 28, 2016
1. The woman who answered the phone was unable to give me my current insurance benefits, even after asking for SS #s for me & my wife. Another scheduler got the info nearly instantly. I have never experience that before. 2. Yes, you have frames that fit me, but the styles often seem to be somewhat stale and boring.
Feb 27, 2016
I had more of an emergency eye visit, and was not there for an exam or eye wear review. So it was a little atypical, but I found everyone helpful and fun, and I always love spending time with Dr. Jamieson.
Feb 26, 2016
Roosevelt Vision Source has been my place for over 10 years. I am always extremely happy with the service.
Feb 26, 2016
I am grateful for the thorough care I receive at Roosevelt Vision.
Feb 26, 2016
The whole staff is outstanding. Dr. Sifferman is outstanding.
Feb 25, 2016
I already saw new services offered. I have never seen the photos of the back of my eyes. I have not had the quadrant peripheral vision test before either. It was very interesting and informative.
Feb 24, 2016
When buying glasses, the blonde woman with longer hair was very pushy and didn't really let me make my own decision. She gave unsolicited opinions about fashionable lenses and it really bothered me. I felt bullied into buying a frame and I felt like she got me in and out of the chair as quickly as possible without thinking over my options. The doctor care was exceptional. The sales was NOT.
Feb 23, 2016
I was very pleased with the time spent with me. I hadn't expected such good care, tests and information.
Feb 20, 2016
I came in several weeks prior to my appt. on a referral. On finding that the dr. I was referred to wasn't taking new clients, I decided to Se Rachel Henrie. She was wonderful and totally professional an pleasant to spend time with. However, when I left to pay, my bill exceeded the estimate on my first visit from $150.00 and change to a total of $236.00. That's a sizable difference. When I alerted the desk of this, she said that the person who gave me the estimate probably didn't realize I was a first time patient. That wasn't true as I made it quite clear that I'd never been in before even, to telling her where I'd previously gone. I don't know why a first time patient is charged more, but the lady at the desk kind of shrugged it off in an oh well kind of fashion and gave me no further explanation. I thought it a little curt! I was happy with my Dr. And am planning on returning at the appropo time, however I think your desk needs a little communication lesson.
Feb 20, 2016
I felt rushed by the optician while I was selecting my frames. She kept insisting I come back at a later date. She just didn't seem too honest, I felt she was there just to sell. I was happy she didn't help me when I came back to pick up my glasses.
Feb 20, 2016
Great staff - so friendly and exceptional customer service!
Feb 20, 2016
Overall great experience!
Feb 19, 2016
An open bar would be very helpful to see if a few Mai Tai drinks would affect my eyesight.
Feb 18, 2016
Efficient and easy. I enjoyed the conversation I was able to have with Dr Yang while picking between settings 1 and 2. The staff was all friendly and made the morning a nice start to the day. Thanks.
Feb 16, 2016
Appreciate the fact that you are open on Saturday for exams. Also appreciate the fact that you do not give a sales pitch for buying lens/contacts/frames with you. Staff is great--especially Dr. Scott Jamieson and Bailey in reception
Feb 16, 2016
Don't let Dr. Sifferman retire!
Feb 15, 2016
I am happy with the care I get from Dr. Sifferman. He and the staff are friendly, knowledgeable and efficient, yet take the time to listen to my concerns.
Feb 13, 2016
Roosevelt Vision was recommended by my co-worker. When I went, I received prompt service, staff was very welcoming, and Dr. Jamieson was exceptional! He was so helpful, funny and explained the results of my eye exams very well!
Feb 12, 2016
What a great experience, great people make this place wonderful. Seems to be run efficiently with great technology making things easier and cutting down on paperwork.
Feb 11, 2016
Kept waiting....put into a room, then taken out for eye field, &puff test, then back to waiting room for a long time. ...Dr. Chang is great....but the person who did the rest wasn't happy....she got the job done but wasn't a good reflection on your practice.
Feb 11, 2016
I've come to Roosevelt Vision for years and always have positive experience--staff are helpful, and Scott Jamieson is a great provider.
Feb 10, 2016
reminders on next appointments and follow ups
Feb 10, 2016
The whole staff was extremely pleasant, friendly and knowledgeable.
Feb 10, 2016
My visit took longer than expected but I also had a lot more tests than I expected. I was very pleased with all the staff and Dr Jamison was great - very specific,very personable, and I felt well taken care of…
Feb 9, 2016
The staff at Roosevelt Vision is wonderful! They are always available to answer my questions and are very accommodating with appointment times. I also love the optical dept- they have the best frames!!
Feb 9, 2016
I was under time constraints and the staff was awesome in making accommodation to get me to my next appointment.
Feb 9, 2016
This provider has given good me care for many years
Feb 5, 2016
Do you give Starbucks cards for LIKING you on Yelp or Facebook, like my dentist does? Let me know! Joe Diehl
Feb 4, 2016
The reception staff was excellent in assisting with the Medicare billing.
Feb 4, 2016
Much better office experience--better sense of helpfulness from front desk staff.
Feb 3, 2016
I've been a patient for about 20 years; I feel like "one of the family".
Feb 3, 2016
I love Roosevelt Vision, the docs - particularly Dr Jamieson - and the staff. Highly recommended.
Feb 2, 2016
I was being evaluated for lasik. During the visit the staff and Dr. Jamieson were more than precession and knowledgable. I felt as if the Dr. Jamieson truly had my best interest and genuinely concerned about my questions. Would definetly recommend!!
Feb 2, 2016
Love, love, love you, Dr. Jamieson. Thank you for all your help and care over the years I have been coming to your clinic.
Feb 2, 2016
ALWAYS a very pleasant experience friends m the receptionist to Dr Sifferman.
Jan 28, 2016
Reception area is pretty noisy, and not typical of a medical waiting area for that reason.
Jan 28, 2016
Really thoughtful service and pleasant staff. Dr Henrie was very knowledgeable and helpful. Best trip to an eye doctor in my 30 years of going to them
Jan 27, 2016
As a new patient to your clinic, I found the staff very friendly and efficient. Thoroughly enjoyed my first visit. Very thorough exam.
Jan 26, 2016
Had a great experience looking at my unique needs, highly recommend RVS for anyone looking to understand choices in eyewear.
Jan 24, 2016
The people who work at Roosevelt Vision from the assistants and receptionists to the optometrist and contact lens specialist are all very professional, knowledgeable and nice. They educate their customers, answer questions and offer the most up to date solutions. Great experience!
Jan 23, 2016
Every staff member was exceptional!!! Professional, yet fun atmosphere! Great selection of eyeglasses! Can't wait till mine come in!
Jan 22, 2016
I appreciate that I was able to get in the same day I called, as I had a concern about a possible infection in my eye. The front office staff were kind and efficient. When I checked out, they were very busy and doing an awesome job remaining positive and supporting everyone. Dr. Sifferman was personable, had a calming presence (especially since I was worried about the condition of my eye), carefully explained the condition and next steps, and ensured that I left with all the supplies I needed to be successful (a few extra disposable contacts). Also the scheduler at the end of the appointment was very helpful in finding a time for a follow-up appointment and made the process very easy! It was great to have the ability to schedule the appointment before I walked out the door. My first impression of Roosevelt Vision was a positive one! Thank you!
Jan 21, 2016
I greatly appreciated the time that Dr. Yang-Williams spent with me and her patience in helping me with my prescription after listening carefully to my story. Thank you!
Jan 19, 2016
Outstanding staff, from receptionist to Dr. to eyewear technicians. Very thorough eye exam.
Jan 19, 2016
Great customer service all around.
Jan 17, 2016
I without any reservation would and will recommend Roosevelt Vision to anyone taking care of their eye health and/or seeking new glasses. LOVE Dr. Samek and all of the staff.
Jan 15, 2016
My appt. was for 7:55. I was there five minutes early, but not taken to the back until 8:15. How can you be 20 minutes behind schedule for the second (?) appt. of the day. I like Dr. Henry very much, but dislike the pressure to direct my frame/lens business to that department.
Jan 15, 2016
It's a pleasure to come to your office because everyone is so welcoming & competent. I always give top recommendations to anyone in the market for excellent eye care. Thanks!
Jan 15, 2016
Dr. Henry is outstanding.
Jan 14, 2016
I have tried other places but they just aren't as thorough. Love the care. Wish they had more funky glass frames.
Jan 10, 2016
Thank you to the front desk staff for helping my mother figure out the new benefit system now that Boeing has changed providers. Roosevelt Vision is out of network, but three of us in our family really like going to Roosevelt Vision and her help to my mother really helped her. This is my first appointment and pair of glasses. I really enjoyed Dr. Rachael and Andie for choosing frames! Thank you!
Jan 10, 2016
I can better report on this section of the survey after my follow up visit is a couple of weeks.
Jan 9, 2016
Excellent exam, but when I get to the ordering new glasses and paying part, I don't care for that. Everything is expensive and all the "discounts" seem needlessly complex. Just charge a fair price.
Jan 9, 2016
Saw what looked mostly like designer type frames. Will need to look at a catalog for a style more suited to me. I am 63 years old.
Jan 9, 2016
I followed Dr. Henry from NORTHWEST and she what Dr. should be. thanks Kim
Jan 8, 2016
Dr. Jameson is fantastic! He was so kind and helpful, and he explained everything in clear and accessible terms. His passion is evident in his care.
Jan 7, 2016
Dr. Yang-Williams is terrific
Jan 4, 2016
Might be good idea to say at the time of scheduling: "new visit, that's usually about 30 minutes, and an extra 20 minutes if you will need to select frames"
Dec 31, 2015
Everything was perfect. Do not change. Everyone was exceptional.
Dec 29, 2015
Best eye appointment ever!! this office was out of my network but I will pay what ever the out of pocket cost as this is an exceptional office with and exceptional staff. I drove 30 miles and I will keep coming back. You don't get service like this every day. Thank you I am a very satisfied patient.
Dec 27, 2015
The entire staff was wonderful from start to finish. Dr. Jamison and his assistant were beyond wonderful with their professional demeanor and providing information, but more importantly, treating both myself and my mother with kindness and respect. I am completely impressed with the treatment my mother and I received at Roosevelt Vision.
Dec 25, 2015
All of the staff at Roosevelt Vision are of the highest caliber of professional service. I feel very well cared for whenever I go there and would recommend them to anyone.
Dec 25, 2015
Dr Jamison and Roosevelt Vision are the gold standard for optometry. You simply cannot find more competent, efficient and friendly people to deliver world class eye care.
Dec 25, 2015
I was extremely happy with my exam experience. The O.D. was friendly and had a good way of explaining what he was looking at and what it meant. I came back later to try on frames, and found it frustrating how long that process took. We waiting probably 30 minutes just to see the optician, and then it took another 30 minutes to go over the lens details, insurance, etc. It would be nice to be able to book an appointment for that part of the process.
Dec 23, 2015
I would like to see more eyewear design options. Many of the frames are of a similar design.
Dec 23, 2015
The doctor has the patience of a saint! I am not an easy person to deal with at times and yet he sat there answering every one of my inane questions. He's a little stubborn but I guess it's because he knows his stuff (after like 30 years of doing this or whatever). I read reviews beforehand warning about how expensive this place is and was pretty worried when I got in. We have amazing coverage and still paid about $120 out of pocket for a complete eye exam (including contact exam and pupil dilation [I'm not even sure why I needed this...]).
Dec 17, 2015
Super doctor and super staff... thank you for your help!
Dec 17, 2015
It was an urgent situation and you got me in immediately and were great.
Dec 17, 2015
Roosevelt Vision is the best eye care business I have ever been to. I will recommend them to everyone. Wait time was much less than I expected and the staff and doctors are very professional and friendly. A very positive experience.
Dec 16, 2015
As always, y'all are the BEST! :-) Thank you.
Dec 16, 2015
Everyone in your office is ALWAYS kind to me and so efficient. I believe that I had a young woman named Virginia that did my tests. She was so upbeat and easy going and made my visit so very pleasant. I have always recommended your office because you have always been so friendly and conservative. My children go to you as well! Thank you for your consistency of excellence! Diane Schooley
Dec 16, 2015
I've been coming here since the mid '60s and can't imagine going anywhere else. The doctors and staff are always friendly and attentive.
Dec 15, 2015
The office was very busy and impersonal. All the testing involved being shuffled from one room to the next. Although the staff were all friendly and professional I still felt very much like I was just another person to get through. That's fine as I didn't have any real issues that needed to be adressed. If I had an uncomfortable issue to be addressed I'm fairly certain I wouldn't have felt comfortable bringing it up or feel very heard.
Dec 13, 2015
Your selection of glasses is great but I decided to go elsewhere as your prices are quite high.
Dec 12, 2015
Everyone was great, from the front desk to the assistant, dr and the optical dept. Everyone was professional, informative and courteous. a very productive and enjoyable visit.
Dec 12, 2015
My Ophthalmologist, Dr. Henry (sp?) was very helpful and courteous, Plus, she took the time to answer all of my questions in detail.
Dec 11, 2015
I really appreciated that such an effort was made to get me in at the last minute for a specialized eye exam before the end of the year.
Dec 10, 2015
This was the 4th visit for me in under 2 months due to some eye issues, and the 2nd for my daughter - I have not gotten in on time for ANY of these visits. Yesterday was almost 30 minutes behind and when I scheduled, it was with the intent that I could get her to school on time. Bc the exam ran behind, I couldn't complete our visit and will have to return again. Once is okay. Five times is a problem.
Dec 10, 2015
I got a new pair of contacts to try, and after leaving thought of several questions I could have asked to help my understanding of what was changing. I wish how my prescription was changing was described in more detail, and maybe what other options were. Other than that, it was over all a very good visit.
Dec 9, 2015
Dr. Scott Jameison is great.
Dec 9, 2015
This was my first time to the eye doctor and all went as expected! I felt welcomed by all the staff and had confidence in their abilities.
Dec 6, 2015
I hadn't had my eyes examined for 2-3 years, and this was my first appointment at your clinic. It was very thorough, pleasant and informational. I'll definitely return, and will tell friends and workmates about your clinic. Best wishes, Maggie Kim
Dec 6, 2015
Ginny was so wonderful. Her professional care was exceptional. In addition, she was very kind on a personal level, as I was very emotional that day.
Dec 6, 2015
Thank you Dr Henrie for your awesome professional care. I very much appreciated your careful and thoughtful approach. Thank you for explaining everything. I am lucky and thankful to have you as my doctor.
Dec 5, 2015
I love this place. Customer service is excellent from the moment you walk into the office. The doctors always explain the results of your exam and what it means. Great selection of frames and the staff will spend as long as it takes to get you the right glasses and frames. I always refer people to Roosevelt Vision, even strangers who inquire where I got my glasses! Thanks!
Dec 5, 2015
Adrienne helped me with my new lenses and she was extremely patient, friendly and helpful. Great employee!
Dec 4, 2015
I love Roosevelt Vision and have been a patient for many years!
Dec 4, 2015
I always have a pleasant experience with my eye exams at Roosevelt Vision Clinic. Would highly recommend it to anyone looking for a new clinic.
Dec 3, 2015
I have been a patient at Roosevelt Vision for 40 years. Through the years, R.V. has stayed on the cutting edge of the industry, setting the gold standard for customer service and quality of care.
Dec 3, 2015
Great ODs and support staff. Good selection of frames. Friendly all around.
Dec 2, 2015
love working with Dr Jameson
Dec 2, 2015
Dr. Henrie and the other staff that I interacted with were all friendly and helpful. There was little wait time and all of my needs for my initial visit were met. All of my questions were answered to my satisfaction and I walked out the door with a clear understanding of my current eye health, a new prescription and glasses ordered.
Dec 1, 2015
Staff is always friendly and professional. Dr. Jamieson is also very professional and also a great friend.
Dec 1, 2015
I brought my daughter in for her first eye exam and it turns out she needed glasses. Everyone that worked with us helped make the experience super positive for my daughter. Thank you!
Nov 30, 2015
Everyone in your business is fantastic - the receptionists, clinicians and eye-wear specialists. The ONLY complaint is the inadequate parking lot! My anxiety builds as I approach because you never know it there will be a spot - or if your car will fit.
Nov 29, 2015
Dr. Sifferman and his staff did a wonderful job testing and evaluating my eye care. I appreciate their expertise and enjoy their quality service. Thank you!
Nov 28, 2015
Good with routine eyecare, medical issues and emergency care ; easy to schedule.
Nov 28, 2015
Dr. Henrie is great. The gal who checked me out at the end (she sat in the office next to the front desk) was also very nice and professional.
Nov 27, 2015
I keep returning year after year. Drs. Sifferman and Chin have been extremely patient and thorough; I am grateful for detailed attention and overall excellence. Thank you.
Nov 27, 2015
#3 is not applicable. Every experience: from my phone call, to each interaction with everyone in your office was excellent. AND - thank you for seeing me on an emergency basis. I was very impressed you could do that. I know I'm in the BEST of hands.
Nov 25, 2015
Each time I visit the place is hopping--it seems business is booming. There's a long lead-time to get an appointment. It would be great for the consumer to see you lengthen your hours somewhat and add more evening and weekend availability. I know that is a big ask.
Nov 22, 2015
The only negative comment I have is that the music is loud in the waiting area. With all the hubbub of people coming and going and conversations happening, background music is completely unnecessary. It would be more peaceful without the music. Otherwise, as far as your staff and care, y'all were outstanding.
Nov 21, 2015
The wait was reasonable, the people working there were all very pleasant, and the picking glasses went very well. Bob
Nov 20, 2015
Coming off a bad experience at the last place I had an eye exam, it was refreshing to have the time taken and care given to ensure I would receive the Rx I needed for my specific needs. I never felt rushed or as if I needed to make way for the next income source. I really appreciated the care taken.
Nov 20, 2015
Everything was great! every one that helped me did an excellent job...I'm very satisfied. ..thank you so much.
Nov 19, 2015
When I pick up my new lenses, I will bring a flash drive for my eyeball photos per offer
Nov 19, 2015
Thank you for the outstanding service.
Nov 18, 2015
Surgery after care was excellent. Had a problem, called in the morning and was seen in the afternoon. Different Dr than I usually see, but she was excellent.
Nov 18, 2015
Rose and the doctor that examined me were helpful and pleasant. I appreciated their affability.
Nov 16, 2015
Friendly staff, I have never felt hurried. That's nice.
Nov 14, 2015
I look forward to my visits. My visits are educational, patient care is wonderful and I have the opportunity to visit with friends and catch up. I have way too much fun with Dr. Jameson and his staff.
Nov 12, 2015
Very much enjoyed my visit as a first time patient. Everyone was exceptionally nice, helpful and knowledgeable. Glad to be a patient of the practice. Thanks!
Nov 12, 2015
excellent care! Thank you!
Nov 8, 2015
It was a very efficient visit; I didn't have to wait long. My only suggestion is to offer a wider variety of eyeglass styles.
Nov 6, 2015
Everyone was so nice and patient with my 89 yr old mother. Thank you all!
Nov 5, 2015
Such an amazing office. I can't wait to get my new glasses!
Nov 3, 2015
My visit was great and I really felt like the care was exceptional. I'm very sad that my new insurance will not cover RVS services!
Nov 1, 2015
I noticed that the personnel dressed funny.......of course it was Halloween, hee, hee.
Oct 31, 2015
I have been a patient of Dr Sifferman for years and also have benefitted from the talents of Ginny, contact lens specialist extraordinaire. This time I saw Dr. Chang and Ginny to get my needs met and am satisfied. There was however, some confusion with scheduling which resulted in a cancellation and having to wait nearly a month from my first appointment to get in. I was also asked to change my appointment a second time to meet with Ginny. My original request was to update my contacts and Dr. Chang was recommended (loved her!), however she ended up referring me to Ginny which was my original request. At the end of the day, I got what I needed but it wasn't quite as smooth as usual. Things happen and I have received nothing but good eye care at the Vision Source over the years.
Oct 31, 2015
no frames of interest were in stock, we did order several, nice to have that option, but the non-refundable deposit fee for every two frames ordered seems unreasonable, what's a customer supposed to do but shop around at other stores for frames in stock. Also, the opticians seem to work independently, the gal I worked with after my appointment was great-shared information and options and a plan formed I would come back later that afternoon with my son (who is also looking for new frames), I came back later that day to look at - on line- some frames for my son and to order some frames for him to look at, my gal passed me on to someone else who didn't have a clue why I was there and was telling me she didn't have anything to show my son except what was in his tray. That they'd have to order some as if I didn't want to do that. Never offered to show me options on line and seemed reluctant to do so after I insisted. Very unsatisfying.
Oct 29, 2015
More frames to choose or maybe a way to choose online or something??? Easier way to select new glasses. Dr sifferman best eye Dr out there.
Oct 29, 2015
Visit was great, but overall I spent about 45 minutes in the waiting room which was far longer than in the past.
Oct 29, 2015
I have been going to Roosevelt Vision for many years and have never had a bad experience. I highly recommend them. They have good selection of frames too.
Oct 29, 2015
Everyone did an exceptional job, from the young lady at the front desk, the very nice and very professional tech/assistant to Dr. Jamieson. I recommend Roosevelt Vision Source very highly and have been a satisfied patient for many years.
Oct 28, 2015
Excellent and very, very professional
Oct 28, 2015
I am a long term patient at your clinic. I have always enjoyed the experience, but I think it has actually gotten better over the years. The whole staff, front desk to doc was easy, cheerful and positive. Good job!
Oct 27, 2015
great experience. I saw DR Henry for the first time and she was very knowledgeable and helpful. answered all my questions.
Oct 27, 2015
Ginny is AWESOME!!! Her thorough exam, delightful personality and kindness are fantastic! All the ladies up front are friendly & very helpful!!
Oct 24, 2015
Had a good experience. I feel like I understand my eyesight better. Although it was concluded that I don't need glasses, it definitely feels worthwhile to go in and get it checked out. Thank you!
Oct 24, 2015
My first visit was wonderful. Thank you for making me feel so welcome.
Oct 24, 2015
We really appreciated Craig assisting my daughter at the beginning of our visit. He was so patient with my 10 year old. Charlotte even commented how nice he was. Dr. Samek was great too! His exam was very age appropriate.
Oct 23, 2015
Great Optometrists. and exceptional and friendly Administrative assistants, and Opticians
Oct 23, 2015
Greg was outstanding he explained everything to me...Alea, hopefully thats her name, in the frames area, was awesome, she was so helpful
Oct 22, 2015
As I walked in I was early so I decided to look at some glasses. One of the gals sitting down there stopped me in my tracks - "do you have an appointment?". "Yes, I do but I'm early and wanted to check out some glasses" "Well, you need to check in before you can come over here and look!" She was short. Not sure why you would care if someone just came in and bought some glasses from your shop.
Oct 22, 2015
Very professional well run operation
Oct 22, 2015
While I didn't find any frames I liked,I got clear information and will come back to have the lenses made since I have specific needs around the lense itself.
Oct 20, 2015
I was nervous to try a new eye clinic after my beloved optometrist left town because I am very picky with my healthcare, so I was relieved to have such a great experience here. The receptionists were exceptionally friendly and helpful in answering questions about insurance and billing. Dr. Kathy Yang-Williams did a thorough exam and happily answered my questions. I am a diabetic and she helped me understand more about how the disease affects the eye. She is very personable and a good listener. Overall a great experience. I will definitely be going back next year for my annual exam.
Oct 19, 2015
Always get very good service from all at Roosevelt Vision. Dr. Jamison was thorough as usual, and the optician was very helpful in selecting new frames.
Oct 18, 2015
The staff were excellent - very friendly and helpful. I was disappointed that I had booked an appointment first thing Monday morning, but that my appointment started late and it was almost 90 minutes before I was out of the office. Otherwise, I am excited to come back to pick out glasses and I will refer others to this office.
Oct 15, 2015
Excellent service, friendly, informative. I will return for future needs and will recommend to others.
Oct 14, 2015
I already do refer people to this clinic. have for years!
Oct 10, 2015
I consistently sit and wait at least half the time I visit your office. It's usually 1.5 hours for a routine exam which I think is ridiculous. I am considering taking my business elsewhere because this. The eye care I get is fine, but the excessive waiting is not.
Oct 9, 2015
Have been going here for years. Dr. Sifferman and staff are the best I've ever seen.
Oct 9, 2015
friendly and fast service
Oct 8, 2015
In my opinion, Ginny is the best in the city.
Oct 8, 2015
Always a pleasure to see my dear friends at Roosevelt Vision.
Oct 7, 2015
if every business offered the level of service Roosevelt Vision provides, the world would be a better place. The level of courtesy and professionalism is exceptional.
Oct 7, 2015
I love the provider I saw. She was excellent, and informative. I brought my son with me and she included him in the visit and showed him my eye. She was so kind and patient, it made my day so much easier!
Oct 6, 2015
Dr Jamieson is the best. Everyone is great.
Oct 5, 2015
Customer service is great and you made me feel very comfortable.
Oct 5, 2015
I love Dr Jamieson, and everyone in the office was very helpful and answered all my questions. I appreciate how helpful and friendly and thoughtful all the staff is; I enjoy my eye visits!
Oct 1, 2015
The doctor I saw was excellent.
Sep 30, 2015
I appreciate how staff say hi when you walk in the door. Dr. Jamieson and his staff are always friendly and knowledgeable.
Sep 30, 2015
Great reception, excellent dr and great eyeglass help. We recommend you to everyone. Thank you!
Sep 27, 2015
I always find Dr. Jamieson wonderful...a brilliant man and very perrsonable.the whole office appears friendly and as if everyone knows this is a very positive environment.
Sep 24, 2015
The staff and the providers are wonderful. I have been a patient there since 1991.
Sep 23, 2015
As always, I was very pleased with all the staff and always enjoy seeing Joe Sifferman
Sep 23, 2015
I can't think of anything. I like the text reminder
Sep 23, 2015
The doctor, I think his name started with a J and ended in a "n" had very bad jokes and wouldn't listen to my screaming about my ex wife, not to mention his little room made me claustrophobic and the colors on the wall were very boring. There were no refreshments and I really like to have my 2:00 latte. these were just the good thing about my experience. do you want to know the bad things too? An d, where are the Penthouse magazines?
Sep 23, 2015
I Love Dr. Jamieson. Very in depth and uses the appointment as a teaching for eye health with lots of humor.
Sep 21, 2015
All your staff are professional, personable, and very helpful. You are an excellent group. Thank you.
Sep 21, 2015
customary friendly professional service.
Sep 20, 2015
We've been patients for 30 years! Dr. Jamieson is awesome. Extremely professional and friendly staff.
Sep 19, 2015
There were OK glasses to choose from but nothing that " wowed" me
Sep 18, 2015
Very nice office. Everyone friendly & professional.
Sep 17, 2015
First off, it's always a pleasure getting to see Dr. Jamieson. He answers all of my questions and makes sure I understand each answer. Very nice and fun guy to see. Also need to say how helpful Alyna Phung was with my new glasses! GREAT customer service and very knowledgeable. A big THANK YOU to everyone at Roosevelt Vision!
Sep 17, 2015
As always I was treated with respect efficiency and thoughtfulness by Dr. Sifferman and his staff. He is thorough and accurate in diagnosing my eye prescription. But, in addition, he is friendly and caring in his approach. Quite simply, he is the best in town.
Sep 17, 2015
I thought my last visit was far less shorter than this visit considering I took an early appointment thinking I was the first patient at 8 am
Sep 15, 2015
The front desk staff was amazing and the doctor took all the time I needed to answer questions and provide eyecare options.
Sep 15, 2015
I said No to #5 because appointment was longer than I expected. It was a good thing though in that it was very thorough. Only suggestion would be that when someone is scheduling appointment, maybe the scheduler could mention "these appointments typically take 1.25 hours" or however long the type of appt is.
Sep 12, 2015
There was a discrepancy between how the doctor interpreted my results and that of the eyewear specialist.
Sep 11, 2015
LOVE Roosevelt Vision. I am a patient for over 30 years.
Sep 10, 2015
I had to wait 2 months to get an appointment with Dr Williams. I was told I was on the wait list, but never got a call. When I told Dr Williams this she was surprised as she has had cancellations. I have no restrictions as I am retired and yet received no calls. I find the administrative staff more focused on their processes and give a feel that they could not be bothered with customers. I like Dr Williams but can't recommend the office staff.
Sep 8, 2015
I had a wonderful appointment. A young woman volunteered her recommendations for frames and I loved her taste! I found one that I will get when I can. The doctor was really warm and I absolutely love the woman who coached me on wearing contacts. Too bad it was her last day. Great office vibe.
Sep 8, 2015
I wouldn't change a thing. I feel comfortable and happy coming in for all my eye care needs.
Sep 7, 2015
thank you for all your help
Sep 6, 2015
I have been a patient of Dr. Jamison for over 20 years and, despite his being out of my insurance network, I choose to continue coming to Roosevelt Vision.
Sep 6, 2015
I need my prescription to take with me when I travel.
Sep 4, 2015
I need my prescription to take with me when I travel.
Sep 4, 2015
I love the frames I bought from you and I would make use of even more frame options, please!
Sep 3, 2015
I am a very challenging eye patient due to failed RK surgery many years ago. The patience and expertise of Dr. Henry and Ginny, the contact specialist, has resulted in improvements in my vision that I never thought possible.
Sep 3, 2015
Roosevelt Vision has been my vision clinic for around 25 years, and my visits are always been a pleasure and an education. I know it sounds strange to say a visit to have your eyes checked is a pleasure, but Dr. Scott Jamieson is... well... FUN! He is funny and interesting, just conversationally. More importantly, he teaches me about the health of my eyes, and I've learned so much about eye health and how it relates to overall health throughout the years. I am deeply appreciative of this element of the exam. Dr. Jamieson is truly gifted in fitting contact lenses and getting the PERFECT ones for clear sight. Previous to my finding Dr. Jamieson, I never had this experience of vision, and it is a wonderful gift. It may sound like rhapsodizing, but there is a reason that I've been a patient for almost a quarter of a decade. With gratitude.... ~ Diane Schulstad
Sep 3, 2015
Dr. Jamison is excellent - full of information.
Sep 2, 2015
The Doc was very thorough and very personable. The whole staff was very nice. I would highly recommend their service.
Sep 1, 2015
I have been going to Rrosvelt Vision for 25 years plus. I tried a couple other offices during that time. Nothing compares to the exceptional customer service and the professional always cutting edge care I receive Dr Samek and the staff.
Aug 31, 2015
I am a little frazzled that everything seems to have an additional cost.
Aug 30, 2015
Dr Jamison makes getting an eye exam easy adn fun, even when one's eyes are failing.
Aug 30, 2015
My visit was great- I felt the exam was very thorough and the doctor explained the options available to me to meet my various needs.
Aug 27, 2015
Dr. Henrie is second to none. Great service, expert knowledge, friendly. The front desk however, disappointed me this time. They asked if I wanted a contact evaluation (which I had already discussed when I made my appointment) but they told me my prescription would not expire until next year. I asked if I could wait for the contact eval until after my appointment to see if my prescription changed and was told that I could not (unless I wanted to come back another day) because the contact eval is done before the eye exam. I declined as this made no sense. Why would I pay extra for a contact eval if I did may need one? I inquired later as to why the contact eval had to be done before the eye exam and was told that they get a better reading when you've been wearing your contact lenses for at least a few hours. I was wearing GLASSES, so why would it have made any difference at all?? For the first time I did not leave Roosevelt vision with a good feeling about my experience.
Aug 25, 2015
I was very impressed with the professionalism, knowledge and information shared with everyone from the receptionist, technician and physician. This office is far superior to any other vision center I have visited. I will continue to get my vision needs taken care of here.
Aug 24, 2015
Everyone was so very attentive and my waiting time was minimal. Customers are treated like family here. I'm happy to refer my friends. Thanks for the complimentary lens cloths in the optical.
Aug 22, 2015
Was in an out in good time with minimal waiting.
Aug 21, 2015
Great front desk people! Acted real glad to see me when I walked in and it was my first time! Gal who did all my prep was very thorough and kind. Chatted with me too. Ok Dr S. was Top Notch!!No wonder he has no more room on his walls for plaques! Loved him and he made everything easy to understand. Great experience! Lynn
Aug 21, 2015
Dr. Scott Jamieson is hilarious and by far my favorite doctor!
Aug 20, 2015
Overall very satisfied. Don't change anything.
Aug 20, 2015
It was an enjoyable and helpful experience, as it always is!!! Thanks for you wonderful care!!
Aug 20, 2015
Figure out a way to keep Boeing employees (and spouses) in the fold after Boeing changes vision insurance in Jan 2016! :-)
Aug 20, 2015
I have never had a bad experience from eye exams, eye problems, or choosing a new pair of glasses. What a user friendly place.
Aug 19, 2015
...but also very casual, easy to talk to, very helpful and a positive experience.
Aug 18, 2015
Dr we were seeing did not introduce himself to us when he entered room. We are patients of Dr Jamison but coudn't co ordinate our appointment with our time in Seattle. We now live in Wenatchee.
Aug 16, 2015
I felt the wait time was too long and often. I first saw a technician then waited a second time for the doctor then waited for the optical service rep. All in all I was there close to 2 hours.
Aug 16, 2015
answer to question 5 would have been "No, I anticipated there somewhat less time" if that were an option.
Aug 14, 2015
We had a great experience. The Doctor was very good at explaining what was going on with the eyes and explaining what he was looking at when looking at the x-rays.
Aug 13, 2015
Great and friendly staff, and really appreciated the perspective and depth of knowledge of the doctor. Your team has taken consistently good care of me these last 5+ years. I appreciate that the extra wait time at the beginning of the appointment was because you're also extending exceptional care to your other patients. Well done!
Aug 12, 2015
My provider does not cover Roosevelt Vision and so I pay out my pocket in order to continue to receive my eye care needs at your facility. Exceptional service and thank you to your docs, techs and all other staff.
Aug 11, 2015
Dr. Williams is outstanding!
Aug 10, 2015
Wish you had more Silouette frames on display. Had to go elsewhere to see colors in person, so found what I wanted elsewhere.
Aug 8, 2015
Dr. Sifferman is an excellent and I highly recommend his as an optometrist.
Aug 8, 2015
None - everyone and everything is great at Roosevelt Vision
Aug 7, 2015
The Dr's and staff at RV are extremely friendly and professional. Dr. Jamieson has served my family for 20 years, and I give my highest recommendation to him and his team.
Aug 7, 2015
I have been visiting Dr. Zifferman since the 1980's and feel Roosevelt Vision is the best around.
Aug 7, 2015
I am a long time patient of Dr. Sifferman and trust my vision care to his expertise and advice. Roosevelt Vision is easy to recommend to others given its high standard of care.
Aug 7, 2015
keep doing what your doing
Aug 6, 2015
I have been seeing Scott Jamieson for decades! He does a wonderful job, not only with my eye exam, but is fantastic at fitting contacts. Plus he is a great educator.
Aug 6, 2015
I have been a patient for over 30 years. Even with moving further away I still make the trip to see Dr Sifferman and feel it is well worth the time and effort.
Aug 6, 2015
Do not understand extra fee for contacts evaluation in appt.... Did not notice any extra evaluation during appt and I think it should be included in general exam
Aug 4, 2015
Always a perfect visit from start to finish and this was no exception. Outstanding service and staff.
Aug 3, 2015
It is always a joy to have my annual vision checkup. Every single person I encounter is warm, welcoming, and professional. I can't imagine the necessity of any additional services as I was given many tests as well as excellent explanations and reviews of the health of my eyes. Roosevelt Vision Rocks!
Aug 2, 2015
- My husband and I are covered through Group Health for all vision services, however we choose to continue to pay out of pocket for those services at Roosevelt Vision because there is simply no comparison to the quality of care we have always received at Roosevelt Vision.
Jul 30, 2015
Thanks! I always enjoy coming to your office. Everyone is helpful and friendly. I always look forward to my annual appointment with Dr. Jamison. The only thing I can think to suggest is a bigger parking lot :-).
Jul 29, 2015
I am in the process of looking for a new eye doctor. Dr. Samek always seems a bit disorganized during my visit, spends a huge amount of time trying to figure out the electronic data system, and has a habit of asking me to come back for a second visit when we could easily have accomplished things in one visit. He also often runs behind schedule. I think he has fit me excellently for glasses, so I am hesitant to change, but I am looking
Jul 27, 2015
Everyone was very friendly and helpful. The doctor took lots of time explaining options to me. I never felt rushed or that anyone was annoyed by my questions. I definitely recommend Roosevelt Vision!
Jul 27, 2015
Melissa is 5 yrs old, and was both excited and scared about seeing an eye dr for the 1st time. Dr Samek made her feel so at ease, and gave me good information regarding her eyesight and regarding the results of the exam, I was very pleased. Melissa was happy at the end, and so therefore so was I!
Jul 26, 2015
My doctor was the most advanced visit I had. Extreme insight to my conditions. She took the time to explain what I could do to help and really had a personable approach. I was comfortable and the visit was great.
Jul 26, 2015
Dr. Jameson is very thorough and explains the testing so I have clear understanding. The lady who helped me in optical dept. did good job also.
Jul 26, 2015
I felt that the were professional and attentive.
Jul 26, 2015
Overall it ws a great experience...Thank you
Jul 25, 2015
The doctors and staff at Roosevelt vision are great. I'd be more inclined to shop for glasses here but the selection is overall on the high-end side. I don't mind having some out-of-pocket expenses but since I need several pair of glasses to function in my job, the prices here are rather high.
Jul 24, 2015
Very competent and cheerful staff
Jul 24, 2015
I recommend decreasing wait time and more affordable lenses.
Jul 23, 2015
I have a history of glaucoma in my family. The dr. Was unable to access my entire file during my appointment so that I don't know how my eye pressure is trending over time. This is critical information given my family history. Please make the whole patient file accessible to the dr. And the
Jul 23, 2015
There were additional charges that were not covered by my insurance that I experienced that I was not made aware of until the end of the appointment.
Jul 22, 2015
The nurse and doctor were exceptionally good at customer service and hospitality in addition to being very knowledgeable. It may just be that this will be my first pair of glasses and I am not familiar with the choices out there but the frames in the shop all felt too small for my face.
Jul 20, 2015
Exceptional. Very thorough discussion.
Jul 19, 2015
thanks again for a great visit -- always good to come and know that what i receive from you all -- when i am home in the states - is the best product and best eye care. thanks
Jul 19, 2015
Dr. Samek was great! He took his time and was genuinely concerned with my vision.
Jul 18, 2015
I feel that Dr Sifferman is outstanding over the years, and is a big help in helping me take care of my eyeseach visit.
Jul 17, 2015
Excellent service. Everything well explained.
Jul 17, 2015
I would prefer being given the option of deciding whether or not to use your optical services. Having an optician come into the room at the end of your visit with the doctor and leading you to the optical department is very awkward for the patient. It is a hard sell on your part and feels very uncomfortable.
Jul 16, 2015
Over the many years I have only had to park off the limited parking area once. This is a testament to good management.
Jul 15, 2015
Overall a great experience. Knowledgeable and friendly staff
Jul 15, 2015
I appreciated the changes made over the last year in terms of customer experience. I especially liked that the person who helped me with my glasses selection tuned into what I was interested in! Thanks!
Jul 15, 2015
Always a pleasure when I see Dr.Scott Jamison, as was his father when he was my Dr. This last visit I was seen by Dr. Kathy C. Yang-Williams... just as pleasant as Dr. Jamison but without the bad jokes. Always a joy to visit Roosevelt Vision and any of their staff. Also, the reception staff are the best.
Jul 12, 2015
Perhaps a briefing of the tests that will be used during the exam,their purpose and a trial run on the machines to show how the tests will proceed. I think Techs assume the client remembers the various machines and tests which isn't always the case.
Jul 11, 2015
I had a very positive experience. I am bringing my father in for an eye checkup.
Jul 10, 2015
Thank you SO much for working me in on Wednesday when Dr. Jamieson was out. I am pretty terrified of macular degenertion and Dr. Samek was very thorough! Pat Davis
Jul 10, 2015
Both my doctor (Dr. Yang-Williams) and the optician (I'm sorry, I did not get her name) were great and took good care of me, explained my options, etc. In the end I ordered new lenses for my existing frames, and they fit perfectly the first time. They are also better than my old lenses.
Jul 9, 2015
Almost a two hour appointment for my first visit was way too long (30 minutes waiting in lobby with dilated eyes). Follow up contact lenses visit took about 30 and was told it should take 10-15 minutes.
Jul 8, 2015
I drive from Arlington I could have changed clinics and dr but I value my eyesight and I want the best so I will continue to drive down each year and insist my daughter goes every year
Jul 5, 2015
Consistently offering excellent customer service and professional eye care.
Jul 4, 2015
Love dr Henrie very thorough and very caring
Jul 3, 2015
This is the best eye doctor facility I've been too since I'v started wearing contacts.
Jun 30, 2015
Staff are great. I love my optometrist. Sometimes it's a wait to see the optical care folks if you haven't just had an appt.
Jun 30, 2015
Dr. Henrie is an excellent Optometrist and I have already referred her to my neighbor.She explains your options thoroughly and is both friendly & professional.
Jun 29, 2015
20 minute plus in waiting room before initial tests comprehensive and thorough eye exam; responsive to questions knowledgable optician
Jun 28, 2015
I was ten minutes early to my appointment, but did not see the doctor until nearly an hour after my appointment time. I'm pretty sure if I was an hour late my appointment it would have been cancelled and I would have been charged.
Jun 27, 2015
Ability to have email correspondence with my doctor as I was unsuccessful in being able to talk with him regarding an issue when I was out of the country. Front desk would not arrange a time to talk to doctor via phone, so would it be possible to contact by email?
Jun 26, 2015
Timing was excellent. I arrived early and was taken almost right away by Dr Sifferman. He's a gem! Everything following went faster with no wait in between. The whole experience was perfect and front desk friendly, warm and efficient.
Jun 25, 2015
Professional yet personal. I appreciate that I always learn something more about my vision and eye health/care from Dr. J. Ordering new glasses was very straightforward and pleasant. Great help, no confusion. Looking forward to trying this new (to me) solution.
Jun 24, 2015
I was planning to write to Roosevelt Vision's clinic director/manager before I got this survey. Dr. Samek is gentle and kind but he does not explain what he is doing. 3/4 of my time with him was spent with him fiddling with the software. I wish he would interact with me more than the PC. The person who did the initial tests was FANTASTIC!. She explained every procedure. She was kind and competent. Dr. Samek on the other hand, failed to tell me what he was instilling in my eyes until later, after I asked him. When you put any medicine in someone's eyes, it would be helpful to tell them before you do that. Dr. Samek asked me to come back for a Glaucoma "base reading" but did not explain why since the first person who checked my pressures told me that my pressures were normal. I would like to cancel that appointment on 7/27 at 4:15pm. I am not coming back to RV unless I am allowed to change to a different provider. Thank you for asking for my feedback.
Jun 24, 2015
Dr. Chang was very informative and Desire was great in helping find something that fit me right. Great customer service!
Jun 24, 2015
Been seeing Dr. Jamieson for about 28 years and every year he and the services at RVC have gotten better and I would highly recommend him and this clinic to anyone who wants high quality eye care services! I love coming there and this last time I ordered glasses too and the girl who help me was very helpful too. I can't wait to come back and get my new glasses. Thanks for such a great experience! Plus, Dr.Jamieson always has some cheesy joke or story to tell when I am there so it's entertaining too!
Jun 23, 2015
Please ask about preferred method of contact.
Jun 23, 2015
To be honest, I did not see as many frames that I liked as I had hoped. I did make a selection and then spent the weekend having second thoughts. The frames were very expensive so we'll see how I feel when I get them! The appointment was 2 hours total which was longer than expected but everyone here is GREAT.
Jun 22, 2015
Always greeted and taken care of by a very friendly and professional staff!
Jun 22, 2015
Additional information on what you are looking for or what you are seeing in the photos and other tests would be great. I did receive some information, but would like to know how to find out more.
Jun 21, 2015
You folks operate a terrific ship there on Roosevelt. Keep your sails up and running!
Jun 19, 2015
Ginny was awesome! She pinpointed my problem immediately and we collectively developed a plan. The office staff was so friendly and helpful!
Jun 19, 2015
Both the technician and Dr. Yang Williams were wonderful and very personable. Both of them talked to me in a way that I understood everything. I left feeling that I knew what was happening in my vision.
Jun 18, 2015
I cant think of any changes. I believe Dr Jamieson is great and provides additional information. Greg was great and patient with the testing. Thanks for a great visit.
Jun 18, 2015
You guys are the best! thank you!!
Jun 17, 2015
Very nice experienc (my first visit)!
Jun 16, 2015
I was early for my appointment (1/2 hour) but, had to wait past the appointment time. Not cool.
Jun 16, 2015
I like everything. Especially Dr. Jamieson. :)
Jun 15, 2015
The Dr was very thorough and spent a lot of time with us. Staff is very friendly. Excellent care!
Jun 14, 2015
Very pleased with all aspects of service which includes a bit of humor. Dr. Jamieson always turns a visit into a very pleasant event!
Jun 12, 2015
Dr Sifferman was great. The front desk staff very friendly and helpful. The Assistant/nurse checking me in to do the pre-tests was not very friendly. Going through the motions. Not engaging. The Optician was also only ok. Didn't work super hard to try to find a solution for my hard to fit narrow face. Seemed like she was trying to sell me something fast....telling me everything look good on me. Not sure if i really saw everything. Wasn't sure what colors frames came in. Maybe she was new? Not the greatest experience at the eye wear counter. tons of choices elsewhere with more helpful/friendly staff.
Jun 11, 2015
RVC is always a pleasurable experience. the staff is knowledgeable, informative and friendly.
Jun 11, 2015
Your senior receptionist is great! Very helpful,great personality
Jun 10, 2015
you guys and gals are great!
Jun 10, 2015
Outstanding team of people! Thanks for a great experience.
Jun 9, 2015
i felt I had the best eye exam ever. I am so glad I chose you guys.
Jun 9, 2015
I didn't find many frame options in my price range.
Jun 9, 2015
# 3 Question really was not applicable with my injury to my eyeball. I can not think of anything at this point in time. Maybe on my next visit. Your have wonderful caring staff at your clinic. Thank you and enjoy !!!!
Jun 8, 2015
Dr Jamieson was exceptionally informative relative to my own needs. I appreciated the time, assessment, and information he provided!
Jun 8, 2015
I can think of absolutely nothing that would have improved my visit. Everyone is always so helpful and I never have the feeling I'm being rushed through to get to the next patient.
Jun 8, 2015
Always a GREAT experience at Roosevelt Vision!
Jun 8, 2015
The contact lense exam is very expensive. I was quoted a range of $75-$100 & that took me by surprise. I wish it had been mentioned when I was scheduling my appointment. My last exam (at a different office) cost $35.
Jun 7, 2015
I hate these types of appointments but I must say this was a great experience
Jun 5, 2015
Great service! I would recommend this place to anyone looking for contacts! They went out of the way to work with me and my specific timeline and insurance options. I appreciate your help and am happy to finally have my first contacts!
Jun 5, 2015
All staff very friendly, efficient and helpful. Greg very competent and pleasant. Dr. Jamieson very thorough and helpful.
Jun 5, 2015
I was so grateful for the extra care given my husband, who suffers with Alzheimer's disease. They were so understanding and kind.
Jun 4, 2015
For my current vision needs, your services have always sufficed, and I can't think of any particular improvements or changes at this stage of my eye health. As a self pay patient, I particularly appreciate your same day payment discount!
Jun 4, 2015
only challenge is having to come back for a contact lens check before I can order the contacts. just not convenient living in federal way now but I understand
Jun 4, 2015
I appreciate when staff who are performing tests take a moment to introduce themselves. I understand they have a memorized speech introducing equipment to patients and have little time to relate to patients as individuals but it would be nice to know their name, a little personal interaction.
Jun 2, 2015
We have been coming to you for decades. We are very happy with you. Thanks
Jun 2, 2015
Dr. Chang is amazing. Super knowledgeable and thorough.
Jun 1, 2015
I was able to get in on an emergency and I was satisfied with the results. What more can I say! Thanks.
Jun 1, 2015
Absolutely wonderful, as always!
Jun 1, 2015
The experience was excellent in every way! My prescription was right on. I appreciate that insurance will be billed directly.
May 31, 2015
Excellent "chairside" manner!
May 30, 2015
I've been a patient of Dr. Joe Sifferman for many years. I've always been happy with his care. I also find the staff and opticians to be exceptional. The variety and price range is excellent.
May 30, 2015
Very happy with all the staff and quality of care I received.
May 29, 2015
I have referred a lot of people to your office. You are the best and always have all the super frames!
May 29, 2015
Would like to know more about my condition. What caused it, will it return once I finish my eye drops, what can I do to prevent it in the future?
May 29, 2015
Every time I visit Roosevelt Vision I get wonderful care. I wouldn't go anywhere else.
May 27, 2015
I was very grateful for the appoints you save for "emergency" situations.
May 25, 2015
Nothing ! Thanks for the warm and welcoming staff! I had such a great experience.
May 23, 2015
Dr. Henrie is exceptional - caring attitude, patient with questions, easy to understand explanations, have confidence in her technical ability. Desk squeezed me in immediately for something I was concerned about! thank you for being there for me. Julie
May 22, 2015
I would prefer to not pay the contact lense fitting fee at $75. I didn't have a change to my contacts and didn't feel that the charge was warranted.
May 22, 2015
My friends and family all go to Roosevelt Vision. A 35 year customer!
May 21, 2015
I've been going to Roosevelt Vision since it had a different name and my doctor was Dr.Jamieson, the father of the now-Dr. Jamieson. I wouldn't go anywhere else, trust the staff completely, and am always happy to go to my appointment each year.
May 20, 2015
I have already referred 2 people to your office. I appreciate the timely and knowledgeable service, the kind staff and the overall environment. It's a great clinic!
May 20, 2015
I really like the office & the staff & doctors are great. Recently, I have gotten to know more of the doctors on staff & everyone makes me feel comfortable. I have never had a bad visit.
May 19, 2015
I was very satisfied witfh the service.
May 18, 2015
This was my first time seeing Scott Jamieson, and I was impressed. I feel like that was the most comprehensive and well-explained eye exam I've ever had!
May 18, 2015
A larger selection of women's frames would be helpful. Staff was great from start to finish.
May 17, 2015
The OD provider (eye DR) I saw was the best I have ever had there. He explained everthing in detail. I hope he stays around as I would request him at my next visit.
May 17, 2015
Dr. Williams is the most astute, most knowledgeable eye doctor I've every known. She is able to explain, and takes the time to explain, what is going on with my eyes, and why, when other doctors could not explain or were not willing to take the time to explain. She is both brilliant and very personable!
May 16, 2015
Very good. Younger employee did not understand my great insurance but she consulted Cheryl who knew it. She was very polite and rather than disbelieve me, looked into it. I appreciated that. Good service! Thank you!
May 16, 2015
I've been visiting Roosevelt Vision since the early 1990s. My family and I have always experienced consistent, thorough, and professional care. From the reception staff, doctors and associates, and the optical shop staff - terrific! Highly recommended!
May 16, 2015
Parking is usually a problem but luckily someone was leaving as I drove in.Forgot to take the eye drops I purchased,hope they'll be there when I come back to pick up my new lenses.Everyone was friendly and informative,no complaints.
May 16, 2015
I work for costco so that's where I get my glasses though I enjoy looking at the frames there and there seems to be a good selection!
May 16, 2015
Short wait time, pleasant staff, knowledge caring docs
May 15, 2015
I was so comfortable because the staff was so sweet and thoughtful, very happy
May 14, 2015
Scott needs to learn some Cougar jokes.
May 14, 2015
Dr Jamison is the best! I live in Port Townsend now and do not want to change to a local doc because I value this clinic so much!
May 14, 2015
Always appreciate Dr. Jaimeson's informative manner. As always, interactions with rest of staff were good also.
May 14, 2015
just to let Dr. Jameson know it is always an plesant and educational visit. I enjoy his personal comments and evaluation on my vision needs
May 12, 2015
Outstanding in all areas as always.
May 10, 2015
Tell patients in your reminder to bring sunglasses because their eyes may be dilated! It would be nice to be able to talk to a real person when calling Roosevelt Vision; I understand the need for recordings but maybe I could push "0" at some point and get a human being. Otherwise, happy with the care I receive at RV.
May 9, 2015
Friendly Staff. And the wait time was to long.
May 9, 2015
It's always a pleasure coming for visit. Everyone is so knowledge and friendly. It has been the same for years and years. I can always count on a nice visit. Thank you so much.
May 8, 2015
This was a medical appointment and I was quite satisfied with the doctor's explanations and recommendation. I also appreciated being able to purchase the eye drops and eyelid cleaner that he recommended from you at a good price.
May 8, 2015
Keep a larger stock of "not in fashion" or "classic" frame styles. Other than frames being almost all "in fashion" frames the selection of other than trendy is difficult. But the staff is very helpful and I wouldn't call it a 'deal breaker" on the place. they are great.
May 6, 2015
Dr Jamison and staff are always very friendly and professional.I never feel hurried, my questions are always answered.Would highly recommend.
May 6, 2015
The doctor and opticians are fine but, from my initial exam and optical consultation, it took eight weeks to finally receive the correct lenses. This is the second consecutive time Roosevelt Vision has had problems completing my order correctly and in a timely fashion. This whole process should only take two visits, one for the exam and ordering lenses and frames and another to pick them up. Last time it took two extra visits to get the frame order right, wrong color and then the wrong size. This time it took four extra visits to get the lenses right.
May 5, 2015
Dr. Yang-Williams seems very knowledgeable and competent, as well as friendly and approachable. The other staff were all friendly and helpful. I had a very positive experience.
May 5, 2015
It took a little time to get checked in but once I was checked in things went smoothly.
May 3, 2015
I currently live in Ohio but when I come back to visit family I always try to get an appointment with Dr Jamison. They put me on the waiting list and if there is a cancellation I get my eyes checked. I've not gotten eyeglasses at Roosevelt Vision because I am rarely in Seattle long enough to do that. I highly recommend Roosevelt Vision and Dr Jamison.
May 3, 2015
I have been a patient for many years and I have always had a good experience with the doctors. I really appreciate Dr. Samek's knowledge and passion for vision health.
May 2, 2015
I was completely satisfied with all aspects of my visit.
May 2, 2015
I have worn the soft monthly contacts prescribed by a different provider. I had a great deal of of itchiness by the 3rd week of wear. When I asked to go with a daily prescription, I was told I needed to clean them better and was given a different cleaner. This cleaner made no difference and was having problems within the first week of wear. Ginny Mercer lilistened carefully, and found I had a moderate irritation on the inside of my eynelids,most likely due to some type of allergy. She prescribed daily contact lenses and explained why I had problems with the monthly lenses. The daily contacts are a joy, and her excellent listening skills much appreciated. Julie was also wonderful to work with in picking out the glasses I got as well. The total experience and all of your staff gets an A+++ from me! Marilyn Nault
May 1, 2015
Was there for an eye injury, so the eyewear, etc. questions are not applicable. But... you guys rock!
May 1, 2015
Dr. Jamieson is very thorough and professional and educated me as he does each visit. I am fortunate to have him take care of my visual health
May 1, 2015
Always treated right - professional, friendly, all around great experience.
Apr 30, 2015
I didn't look for frames in your optical store because I like to buy them elsewhere.
Apr 29, 2015
I just think Dr Jamison is the best and would definetly refer him to all my friends!!
Apr 28, 2015
there was a wait for my appointment which I was on time for, as well as a wait afterwards to talk with someone about frames. Overall I think the experience was very good. Doctor Samek is great. I don't recall anyone telling me if I had any vision changes, I had to ask.
Apr 27, 2015
I was the unfortunate patient who was delayed due to an emergency. Totally out of your control. Just kept me there a longer than expected.
Apr 26, 2015
I was expecting 30-45 minutes and it was right about an hour. Only suggestion is to know at the appointment time how long it might take. It was very good friendly service. If you want a good time for this sort of thing, this is the place to go!
Apr 24, 2015
While the quality of care is excellent, it would be hard to refer people because even as a patient of 20 years, it took me two months to get an appointment.
Apr 24, 2015
I felt like I was in very good, knowledgable, professional hands the whole way thru'. Jenny in the contacts dept. couldn't have been nicer or more reassuring. She let me know that I was getting the right thing for my eyes and that she will work with me as long as it takes to get things right. She's adorably cute and genuinely nice. I had one previous visit to try to make contacts work for me and didn't quite quite as helpful of an instructor as Jenny has been, and walked away frustrated and contact-less. I just didn't think they were going to work for me. But all that was dispelled since I came back and got Jenny this time. She's awesome! And so far so good with my trial contacts!!! I'm happy and hopeful this time around! :)
Apr 23, 2015
As a new visitor I was greatly impressed with how quickly everything was taken care of. Two days ago I was stuck with my old glasses, and I already have contact lenses that are working well.
Apr 22, 2015
I always look forward to my visits. Every aspect proceeds at a good pace, and I feel I have been given personal time as well. It is helpful to get a feeling for the future issues I may face. Dr. Scott covers this as part of my visit. Keep up the great work. Colleen
Apr 22, 2015
Very friendly people, helpful, easy to talk with. Dr. Jamieson is wonderful. He creates the sense that I am the only one he is seeing that day, like he has all the time to take care of me.
Apr 22, 2015
All staff were helpful and friendly with good skills and exceptional equipment.
Apr 20, 2015
Service was excellent and the staff were very helpful.
Apr 20, 2015
Dr. Jamieson is the best!
Apr 20, 2015
I was surprised that my follow up visit cost the same as my initial visit.
Apr 19, 2015
I was surprised that my follow up visit cost the same as my initial visit.
Apr 19, 2015
Dr. Henrie was great. I just didn't get in to see her until about 45 minutes after my appointment was supposed to start.
Apr 18, 2015
I would highly recommend your office. My only concern was being kept waiting for what seemed like a really long time between 15-20 minutes.
Apr 18, 2015
Dr. Yang-Williams is the best! The optician I saw (don't know her name) was most helpful, knowledgeable and friendly.
Apr 18, 2015
I have been a patient with Roosevelt Vision Services for many years. As the years go by and I have moved to Everett I still get my eye care needs checked at Roosevelt. It is always a friendly place, and the office itself has a very calming and relaxing atmosphere. They also have a great selection of frames and a great staff to help pick out something that will work for me.
Apr 17, 2015
I felt welcome and valued from the moment I walked in. The receptionist was courteous and capable. The preliminary examination was conducted in a very kind and attentive way. I have a hearing problem and the nurse was exceptionally patient with me. Responding to her tests was a pleasure. Then Dr. Sifferman examined my eyes. He inspires 100% confidence. I ordered a pair of glasses and left feeling that I had been under the eyes of a top quality professional team.
Apr 17, 2015
Dr Kathy Yancy-Williams was awesome. She provided answers to my vision concerns.
Apr 9, 2015
I did not look for new frames, hence my answer to question 4. I chose to reuse my existing frames.
Apr 9, 2015
Excellent as usual, however a deeper selection of Mens frames would be desired.
Apr 9, 2015
My visit was way above expectations. Have been a client for many years and see a whole new staff. While I loved the previous staff, it seemed like my visit this time was much more streamlined and efficient. My doctor was awesome. She dressed a bunch of lifestyle issues that effect my eyesight, I just felt like my exam was much more "holistic". I picked out my own new frames and enjoyed my time with the frame tech. You guys are awesome and thats why I send my kids to you for their eyesore needs. Regards, John Miller
Apr 8, 2015
I received a phone call and text message reminder of my appointment. I would prefer not to receive the text message reminders.
Apr 8, 2015
Eye glass frames tend to lean heavily on trends, and since I rarely follow trends, the selection of things I liked was pretty small.
Apr 7, 2015
Dr Jameson is THE BEST! I recommend him and Roosevelt Vision all the time to my friends. Thank you for taking such good care of me and my eyes :)
Apr 6, 2015
Dr. Jamieson is very personable. I just wish it were easier to get in to see him. Three months is an awful long wait. How about giving priority to long term return patients?
Apr 5, 2015
I appreciated the time that Dr. Samek spent on explaining his observations to me. Julie and Desiree were very helpful, patient and kind. I was referred to you by one of my coworkers. Thanks again!
Apr 4, 2015
I didn't need frames or glasses, so none we're recommended.
Apr 3, 2015
I have been a patient at Roosevelt Vision Source for > 20 yrs, and am very pleased with the quality of care and customer service they provide. Dr. Samek is always thorough and courteous, and Desiree in the optical department has been abundantly helpful whenever I have had any issues with my lenses or frames. The office can get very busy, and occasionally the wait can be a little long. But when it is your turn, you always get 100% of their attention.
Apr 3, 2015
Appt with Dr Samick only did not have time to pick out new frames withy new perscrption
Apr 3, 2015
Front desk staff provided excellent customer service. The optician helping me with eye contact lenses was friendly and knowledgeable. I felt welcome and comfortable throughout the whole process.
Apr 3, 2015
I have referred friends and family because of the great service and trendy eyewear, although the eyeglasses are quite expensive.
Apr 2, 2015
I like the office and the staff, my biggest complaint is it takes so long to get an appointment. Three months is a long time to wait.
Apr 1, 2015
I feel very well cared for! Thank you. sk
Apr 1, 2015
Scott takes such good care of me and has for many years, he must never retire! Steve Anderson
Apr 1, 2015
I hadn't been in over ten years, but you treated me like family. It was one of the best customer service experiences I've ever had. You were welcoming, efficient, knowledgeable, and compassionate. I would definitely recommend you to anyone who would listen. Thank you!
Apr 1, 2015
This office is like a well oiled machine. I was impressed with the professional friendly staff and the doctor examination was very thorough. It was fun for my son to pick out his frames, everyone was wonderful. Definitely recommend.
Mar 29, 2015
The entire staff is helpful and friendly. I learn something new every visit as all staff take the time to educate you on what the tests are looking for and what the results mean. I actually look forward to my visits as I always leave feeling great, and know I have the best team helping me to care for my eyes. No one else compares. (Only wish my primary care doctor/staff were as great!)
Mar 29, 2015
my eye exam was the MOST thorough eye exam I have ever had. The whole visit was very professional and personable
Mar 28, 2015
This is the only time in 20 some years I've had to wait longer than anticipated. Very unusual.
Mar 28, 2015
I appreciated the detailed explanations given by the doctor about both testing & results. Julie worked with my daughter to find her just the right glasses for a 13 year old. She gave her great advice but left the decision to my daughter. Perfect!
Mar 26, 2015
I have a very high correction and the staff totally made me feel normal and understood my concerns.
Mar 25, 2015
Always a pleasure to make my yearly visit to Roosevelt vision. Staff and Doctors are wonderful
Mar 25, 2015
I would love to see a wider selection of lower priced frames.
Mar 24, 2015
keep up the good work! Dr. Henry loves her occupation and it shows. Very informative and understanding of patient feelings.This visit was a very comfortable experience.
Mar 24, 2015
Dr. Jamieson was great! He made the experience, which was my first at Roosevelt Vision, a great and friendly one. I would recommend my family and friends to Roosevelt Vision.
Mar 24, 2015
A reminder was sent to me via email and via text message a week before the appointment. I confirmed via email as soon as I received it. However, the day before the appointment, I received another text message askign me to confirm again. I'm not sure 2 confirmations are needed, or if you just didn't get my email confirmation, but you might want to check into that as I was slightly annoyed by being asked to confimr twice.
Mar 22, 2015
I'm very satisfied with the care my eyes get at Roosevelt Vision. This time I found a frame I like at Costco but I wouldn't be surprised if my next pair of glasses are from your optical people. I've always had good service at Roosevelt Vision.
Mar 21, 2015
I had to wait quite a while to be seen by the doctor but I was picking out frames so this was not a problem for me. If I have not been looking at frames I might have found this to be more of an inconvenience. It was difficult for me to make a final decision about frames and the women were very patient/helpful!
Mar 20, 2015
Best eye care in the world!
Mar 20, 2015
This was my first meeting with Dr. Jameson and I was delighted with what he had to offer! I have already referred him to a couple of my friends.
Mar 19, 2015
Did not have any eye wear discussions or frame selection. Appreciated getting a same-day appointment and having my concerns about an eye-related problem addressed.
Mar 19, 2015
The front desk receptionist was absolutely wonderful...Definitely a 5 star employee! As always Dr. Jamieson was very informative and a delight to spend time with. He answered all my questions to my satisfaction.
Mar 19, 2015
I thought the woman (sorry I can't remember her name) with my glasses was FANTASTIC. She knew the inventory and picked out frames that I loved. I am not easy to please so I was delighted to work with her. I will make a note to get her name when I come back in for glasses. She deserves KUDO's.
Mar 18, 2015
WiFi access. Less expensive (less mark up, not less quality) eye wear/lenses
Mar 18, 2015
I keep coming back year after year because the doctors & staff provide such great service.
Mar 17, 2015
I was very happy with my experience. It's been 6 years since I was there and the doctor was great as was the super nice person (Julie?) who helped me check out.
Mar 16, 2015
Doctors and staff were right on time.Staff was knowledgeable about their job and Dr. Jamieson went out of his way to explain all procedures
Mar 15, 2015
new contact lenses are great. thank you
Mar 15, 2015
The service at Roosevelt vision is great, and my exam was very thorough.
Mar 15, 2015
I'd like to be reminded when my insurance coverage waiting period is up. Can that be done?
Mar 14, 2015
I have known Scott for years and he is the only Dr. I would see.
Mar 13, 2015
Optical found the clip-ons that fit my glasses on their first try. It was great! As always, Dr Sifferman was wonderful.
Mar 13, 2015
Please attempt to keep the personal conversations to less than 30 minutes - my appt takes an hour of which active time is less than 15 minutes as the doc is a chatter box
Mar 13, 2015
My prescription didn't change, so eyeglasses were a moot point, but Dr. Samek did say I might see just a little better if I replaced my lenses, although it was not a necessity. My call. I always feel as if I have had the most thorough exam I could get anywhere.
Mar 13, 2015
My experiences with you folks are always terrific.
Mar 13, 2015
Great as usual. No parking spot for the very first time in 20+ years.
Mar 12, 2015
I always enjoy my visits with Dr. Jameson. His genuine enthusiasm for his field of endeavor is contagious
Mar 12, 2015
I was very pleased and relieved. Thank you
Mar 11, 2015
The only aspect of my visit that did not exceed my expectations was my time in the Optical department after my vision exam. I had already picked out frames earlier in the day and the sales attendant was positive with me as I gave her the frames, but as soon as I mentioned that I would be filling the lens prescription elsewhere, her attitude quickly changed. She became very short and outwardly uninterested in helping me. She simply packed the frames in a case and folded up my paperwork and said good bye. I was not impressed by her attitude at all and very quickly felt like a nuisance, and felt rushed to leave.
Mar 10, 2015
Would like to see a few more brand options for eyewear. Overall, a great experience.
Mar 8, 2015
Dr. Henrie is excellent. She diagnosed a condition missed by others. I trust her with my eyes.
Mar 7, 2015
Really enjoy working with Dr Jameson and his staff,several members of our family also receive eye care there.
Mar 7, 2015
I've been coming to Roosevelt Vision since I moved to Seattle, except for last year. I thought I would try a place a little closer to home, but I'm back and I'm staying. Dr.Michael Samek is the best! He's very informative and he knows his stuff; he's nice and very down to earth. Everyone at the clinic is very nice and very helpful.
Mar 7, 2015
I was surprised and delighted with how much time and attention I got.
Mar 7, 2015
The wait times involved with seeing the doctor were as expected but I had to wait a rather long time just to have my eyeglass frame tightened by the optical staff.
Mar 6, 2015
Nothing - perfectly happy with service, staff and office
Mar 6, 2015
My mommy is the best eye doctor ever! And I really liked the "other doctor" (Kristin W.). I can't wait to get my glasses!
Mar 5, 2015
Ginny was great! She was helpful, honest, informative, and fun to talk to as well. And she didn't make me feel too badly about my negligence with my eye care! I asked a lot of questions, and she answered all of them patiently. In my 35-plus years as a client at Roosevelt Vision, I have had the BEST service every single time, from every single person who works there! Thank you!
Mar 5, 2015
I came in for contacts last spring,and had my exam done by Ginny Mercer and Dr Chang.I do not have optical insurance so I paid out of pocket. I understood it to be a certain set price which was quoted over the phone, but was a little thrown off by the extra charge for $150-lens fitting. Unfortunately, I was never completely happy with my final prescription after a second ajustment.I just recently contacted Ginny as I needed to order more contacts and really didn't want to invest the money in more lens's/prescription that was not working for me.It has been @ 10 months since the initial exam.She was very accomadating and had me come in for a re-evaluation.Again,the prescription is not working for me, and I was charged a $50- fee. I have now paid @$350-and my prescription is not working for me! Not sure where to go from here.....
Mar 4, 2015
More frames, especially lightweight options other than sillouhette.
Mar 4, 2015
Ginny is great! Even though we had a tricky time finding the best lens fitting, she was optimistic and patient.
Mar 4, 2015
This was the most detailed eye exam I have ever had. New equipment to me also! will be getting new glasses and experiencing the results! Thanks. R. streater
Mar 4, 2015
The services are excellent. The shortage of parking places is a problem. I discussed this and was told a satellite clinic might be opened to accommodate more patients.
Mar 4, 2015
I appreciated Dr. Jamieson adjusting his schedule to see us! He's a great doctor!
Mar 3, 2015
Consider streamlining different portions if exam: I got dizzy getting up and down and walking to different rooms for different parts of exam. Perhaps there is a way to minimize transitions?
Mar 1, 2015
Great overall first experience. Would highly recommend it to friends and family.
Mar 1, 2015
You guys are all great and that's why I keep coming back.
Feb 28, 2015
Roosevelt Vision Source I love going here. The Dr and Staff are up beat and they make the visit fun. Even the clinicians do an outstanding job. I have never been disappointed. They always address your needs.
Feb 27, 2015
I have been a patient for over 30 years and regularly recommend you to friends and colleagues.
Feb 27, 2015
I did not respond to $4 because it was not relevant to my visit. It was a great visit. Dr. Chang was very thorough and had wonderful thoughts for me to act upon.
Feb 26, 2015
The professionalism of your staff is always great, however, I had to wait longer than I should have to see the Dr. because of a chatty patient next door. I wish the Dr. had just said, "I'm enjoying chatting with you, but I have another patient waiting."
Feb 25, 2015
I am content with the prescription I received, however, I would have preferred to be clearly offered the option to purchase my glasses elsewhere instead of immediately taken to pick them out at this office. I left with an unanswered question that I asked. I would have liked to be asked for consent prior to having my eyes dilated. I felt more understood by the assistant than the doctor himself. I was unsure if the doctor had looked at any of the information I shared with the assistant first. Overall positive experience but would have appreciated more thorough communication regarding what we did and why and how that addressed my eye concerns.
Feb 25, 2015
I'd really like for Roosevelt Vision to be able to offer Lasik procedures. They did recommend a place in Bellevue, but Roosevelt Vision is a lot more convenient for me, and I like working with the staff there.
Feb 24, 2015
Very friendly and informed staff. Very efficient use of time and good support in choosing options for eyewear.
Feb 23, 2015
I wouldn't change ANYTHING. Staff is courteous, friendly and prompt. Dr. Henry id great in all respects and I have confidence in putting so precious eyesight in her care.
Feb 23, 2015
frames wildly expensive, eyes dilated and technician repeatedly ignored my request to stay within my insurance budget -- she won -- i went way over budget out of exhaustion
Feb 23, 2015
I have been going to the same eye doctor for 20 years and it was good to see that this clinic does some new things. E.G. my old doctor did not take a picture of my eye nor did he diagnose the one problem I had. I like that the emphasis is on more natural types of medications and very honest info on the options. Also, I was very happy that the people in the frames side of the operation did not try to sell me new frames. Very refreshing.
Feb 21, 2015
Great doctors and great customer service.
Feb 20, 2015
I don't need to wear glasses because I have 20-20 vision.
Feb 19, 2015
The staff always does a terrific job. Friendly and helpful. I tell friends to check out Roosevelt Vision.
Feb 18, 2015
This place is great. Has parking. Thought the glasses selection was a nice size but on the expensive side
Feb 18, 2015
I must admit... I will be using a different technician. Your prices are incredibly high. I can get two pairs of lenses and frames for what you charge just for lenses. You're very expensive.
Feb 17, 2015
Love this place. Wish it weren't so popular though :-)!
Feb 17, 2015
Everyone is friendly and professional!
Feb 17, 2015
Scott Jamison has been serving our family's eye-care and vision wear needs forever. He is simply the Best Eye Doc in Seattle, in our opinion. Hope this Review helps you see him quite clearly!
Feb 17, 2015
Overall, I was very pleased. Dr Wiliams was fine as usual in explaining things. The tech who did my tests (Ken ?) was personable and knowledgeable. And the same for the optician (Desiree) - she was very knowledgeable and helpful in choosing eyeglasses and all the various options. Very satisfied.
Feb 16, 2015
The Doctor was 50 minutes late. Maybe a sign saying if you are not called within 30 minutes ask the staff. The person who showed me glasses I said I'd like to spend $150 for frames, she immediately showed me framed that were $200.00. Not good, even if she does get a commission.
Feb 15, 2015
I felt the exam was the most thorough examination I have ever had. I was very pleased!
Feb 15, 2015
I feel that your frames are far too expensive. It would be nice to have more affordable options.
Feb 14, 2015
I so enjoyed my visit and assessment. Everyone is incredibly friendly and knowledgeable. I can't think of any thing to change.
Feb 13, 2015
Since I've been coming here it's been a very positive,friendly & professional experience.
Feb 13, 2015
Jenny is fabulous and i look forward to working with her more.
Feb 12, 2015
I won't be using your eye wear department again, but I do love the desk staff and the vision side of the practice. The staff changes in the past couple of years in the eye wear department have left me cold. If my glasses don't work correctly, it is my issue. I don't think they help w/ fit or function, their customer service is lackluster at best and snarky at worst. It is really sad, as I have felt well cared for and referred many people in the past. I will still recommend the docs, but I am done with the eye wear department. Third time was my unlucky charm with poor customer service.
Feb 12, 2015
My experience at Roosevelt Vision has always been exceptional. Doctors & Staff are professional, knowledgeable and friendly.
Feb 12, 2015
As usual, takes too long to get in to see the eye doctor, which is why I stopped coming before. I think I had to wait 45-60 minutes extra. However, I appreciate that there is always a doctor there and that I could get in that day.
Feb 12, 2015
As a new patient the process from eye exam to getting new glasses was not smooth. I stood around for about 20 minutes before assistance.
Feb 12, 2015
I was there to get help with an eye infection so eyewear was not part of this appointment. Dr Jamieson did an excellent job.
Feb 11, 2015
Thank you for being an excellent eye clinic and eye-wear shop. Your staff make a potentially (and often) frustrating experience both easy and enjoyable.
Feb 11, 2015
Dr. Scott was awesome. Great sense of humor and the staff was so kind to fit me into their schedule as I had an incident that needed immediate attention. Thank you!!!!
Feb 9, 2015
I appreciated Dr. Chang's care & time she took to explain options to me. She was very informative & I plan to return for my next exam.
Feb 9, 2015
The dr is great but the waiting time is ridiculous. I had a 7:35am appt and still had to wait over 25 minutes. I think it's riduclous that I have to wait that long when I had one of the first appt. I was done doing the initial evaluation and medical assistant told me the doctor was not available for 10 minutes but that 10 minutes turned into 20 then an additional 5 minutes waiting in the exam room. I was there from 7:30 till 9:18. If a person has lots of time to waste than this is a great place but if you have other things to get done than steer clear.
Feb 8, 2015
Dr. Williams is great! I like that you text and send emails to remind me of my appointment. I am always happy with my glasses selection.
Feb 8, 2015
Everything was up to expectations.
Feb 8, 2015
I came in 3 times and each time you were late by more than 20 minutes. This is extremely frustrating when I have a schedule of my own I am trying to be on time for.
Feb 7, 2015
The office sent an appointment 'invitation' directly to my electronic planner. The invitation indicated that the appointment would last an hour. I accepted the one hour estimate at face value and even planned my work day around a 90 minute appointment in case it ran late. But the appointment lasted closer to two hours. It would have been helpful to have a more accurate / conservative estimate up front. Other than that, I really like Roosevelt Vision and feel very fortunate to have been referred to Rachael Henrie. She is an outstanding eye doc.
Feb 6, 2015
The office is in my neighborhood and I was hired by Dr. R.F. Jamieson--worked for them for 15 years-I love the place and do refer everyone there I know!! The are outstanding.
Feb 6, 2015
My entire family goes here and this was the first time for me. Great service, felt relaxed and very professional.
Feb 6, 2015
Thank you so much for making a "same day appt" for me to see Dr Sifferman. He was reassuring and gave me an effective plan for heaing. My eye is now healed.
Feb 5, 2015
The staff was absolutely fantastic. I was impressed with all aspects of my visit. I had a difficult billing situation and the staff went beyond my expectations in being flexible and helpful. Really like the way you folks do business. I felt that the selection of frames for my face were somewhat limited. I found a few that I liked. It's entirely possible that I just have a difficult face for frames or I'm being overly picky, but would like to see more inventory on-hand.
Feb 5, 2015
Dr. Chang is incredible. I really appreciate the care she puts into getting the prescription right, including ordering a pair of "test" contacts before committing to a whole batch.
Feb 5, 2015
Everyone is always friendly and professional. I always look forward to my annual visit.
Feb 5, 2015
I love the atmosphere....trust me not all offices have this
Feb 3, 2015
I was in a rush in the morning when I picked out my frames that would cost $351. I asked if I could come in to have one last look around before the order went out. The person who helped me was not helpful. She did not get up from her chair or assist me in any way. It was clear that she did not want to waste anymore time with me.
Feb 1, 2015
I was very impressed with everything from the quality of care I received to how thorough the exam was. I did not feel rushed, and felt I could ask questions as needed. I appreciated the Thank You card I received from the Doctor. So thoughtful.
Feb 1, 2015
I have been a patient for over 10 years and will continue to use RVC as long as I live in Seattle. They staff and doctors are friendly, professional and take true interest in both my eye health and me as a person. Extraordinary service - Always!
Jan 31, 2015
Nice people and pretty quick wait before my appointment. Got bounced around to different doctors in different rooms, all with good advice.
Jan 31, 2015
Dr. Yang was fantastic with my 8 yo son, and because of her welcoming nature, he opened up and was less anxious than expected.
Jan 29, 2015
Professional, polite, courteous and overall exceptional experience.
Jan 27, 2015
Excellent visit. Glad I found Dr. Samek at Roosevelt Vision Clinic!
Jan 25, 2015
I loved it (but I'm only 8 ) 😃
Jan 24, 2015
My service was excellent. I will definitely recommend Roosevelt Vision to friends and family.
Jan 24, 2015
Thank you so much for your help and your accommodation! You will definitely be recommended to ALL of my friends/family for future business!
Jan 23, 2015
As always, Dr. Sifferman was very congenial and helpful.
Jan 23, 2015
The noise factor was distracting during the specialty readings of eye pressure and the retina.
Jan 23, 2015
Very thorough examination. The staff was great!
Jan 23, 2015
I did not need to look for new lenses or frames this time so there was no need to recommend anything
Jan 22, 2015
Sherrill is the best! Thank you guys for always taking such great care of me and my blindness! I wouldn't trust my vision to anybody else.
Jan 22, 2015
I cannot respond to the frame choices because I didn't need a new RX at this time -- My experience in the past has been great choices.
Jan 22, 2015
I was very happy to be back with Roosevelt vision and the staff. Everyone was very courteous and helpful.
Jan 22, 2015
This review does not include our new glasses, which we haven't received yet. WE will be getting shortly.
Jan 20, 2015
Didn't have time to look at frames.
Jan 19, 2015
I am truly appreciative of Dr. Jamieson and his staff. I feel appreciated and cared for. It is comforting to know that Dr. Jamieson gives his full attention and problem solving skills to his patients. Very well done.
Jan 18, 2015
Both Dr. Williams and Greg were fantastic.
Jan 17, 2015
Drs. Sifferman, Komcroft, and Henrie are absolutely amazing. Through the years, they have generously provided of their time and offer exceptional, dedicated care. At my recent visit, Dr. Henrie made me feel welcome and relaxed. Despite my "problem eyes" due to a prior surgery, I left feeling hopeful we were on track for a solution. I am grateful for this exceptional team.
Jan 17, 2015
There was a little longer wait time than I expected. Three people came after me and were taken so after 15 minutes (after my appointment was to start) I asked the receptionist to check for me. After that it was fine. There was also a misunderstanding about getting the medical part of the exam with the eyeglasses part but I understand why they are not combined. I do plan to return. I like the atmosphere and the care given.
Jan 16, 2015
There was a little longer wait time than I expected. Three people came after me and were taken so after 15 minutes (after my appointment was to start) I asked the receptionist to check for me. After that it was fine. There was also a misunderstanding about getting the medical part of the exam with the eyeglasses part but I understand why they are not combined. I do plan to return. I like the atmosphere and the care given.
Jan 16, 2015
Most thorough eye exam I've ever received. Dr Jamison is wonderful.
Jan 14, 2015
I always find Dr. Jamieson to be full of useful and entertaining information.
Jan 14, 2015
Dr. Yang Williams is the best. She is always open and offers good education and suggestions.
Jan 13, 2015
Felt that I was pressured into buying frames which price was quite excessive for my budget. Recommend your representatives in that department be less sales oriented.
Jan 12, 2015
I have had 2nd thoughts about Roosevelt Vision the last times that I have been there: both regarding the testing by Dr S and the costs of the glasses. The contact testing and service that I had last week was very good, indirectly hi-lighting the problem that I had with my last visits...
Jan 12, 2015
great service and expertise, thank you!
Jan 12, 2015
As for my answer to #5, I was expecting to be there less time -- but that is mostly because the customer service was excellent and thorough. It actually took more time because I have been used to being shuttled through with little communication at previous vision providers. This took more time because it was better quality. I am very happy with my experience at Roosevelt Vision -- I should have gone there sooner.
Jan 11, 2015
great - just atay as friendly and hepful as you are!
Jan 11, 2015
I always enjoy seeing Dr. Jamieson. Don't change him. I don't care for the music in the waiting room. It's usually too loud (for me)and the quality is tinny.
Jan 11, 2015
Ginny was exceptionally helpful and friendly
Jan 10, 2015
I thought the care by Dr. Henrie was outstanding. The cost of the glasses was to be $780, though, and I ended up getting the exact same pair at Costco for $250. Since Costco is still making money on that deal, it suggests to me the profit margin at Roosevelt is very much too high. For this reason I'd recommend the doctors, but not the glasses.
Jan 10, 2015
Everyone very nice and professional. Would not go anywhere else. I drive about an hour just to go there instead of some place close to the house.
Jan 10, 2015
We've recommended MANY folks to you over the years - we have always been impressed with the service and attention we get.
Jan 9, 2015
My visit was about an eye infection. As such, some of the questions above do not apply.
Jan 8, 2015
I was so pleased with everything and everyone at the Office. I was grateful to be taken care by such a wonderful staff.
Jan 8, 2015
I feel that the care and knowledge is always great, but the wait time usually feels longer than I appreciate.
Jan 8, 2015
He has a friendly professional manner and carefully explains all details of the eye exam. I will always refer friends for care. Bobbie Leonard
Jan 7, 2015
One thing--I neglected to get a written copy of my new prescription. Would you kindly email it to me at stacy.carter@seattle.gov?
Jan 7, 2015
Everyone on the staff was friendly and helpful. The young lady who helped me pick out frames was especially helpful. I love the frames she helped me pick and can't wait to get my new glasses.
Jan 6, 2015
Friendly, courteous staff. A nice experience.
Jan 5, 2015
Maybe let us know that there is parking in the back and how to get to it.
Jan 4, 2015
Great experience, my appointment exceeded my expectation.
Jan 2, 2015
Options for people with no insurance like a sliding scale based on income.
Jan 1, 2015
I was very pleased with the customer service at the Front Desk, along with the optician assistant and physician. I was referred to your office by two others and would definitely recommend to others. This is the most thorough eye exam that I have ever experienced.
Dec 28, 2014
I had to wait way to long. If the doctor was run I g late, I should have been called, texted or email. You certainly communicated in all those methods to remind me of my appointment. Then, I waited to order glasses to no avail. No help or acknowledgement. I finally left. My time is valuable. I deserve better treatment
Dec 28, 2014
I was not looking at glasses but addressing eye health issue and it was a positive experience
Dec 28, 2014
I was very impressed with the thoroughness on the check-up, and all the people who worked with us were nice, in spite of the fact on Dec. 24, they all had some last-minute Xmas things to do.
Dec 27, 2014
Dr. Jamison was amazing. I had 3 kids with back to back appointments. We had some trouble getting there and were very late. He got all three kids in and seen with his usual fun personality!
Dec 25, 2014
As always, the staff and Dr. Jamieson did a great job.
Dec 22, 2014
My only complaint is that your doctors are all so hard to get an appointment with!
Dec 21, 2014
Am planning on referring an acquaintance.
Dec 20, 2014
Was a fantastic experience
Dec 19, 2014
I just wondered about the "fitting fee" charge. My son didn't need any change in the type of lens, and so I wondered what the charge was for. Otherwise everything was great.
Dec 19, 2014
I had a great visit with Dr. Sifferman. I was a little disappointed with the selection of frames, but maybe what I like is out of style.
Dec 19, 2014
Wonderful, friendly staff.
Dec 19, 2014
This is the best visit I've had at an optometrist I've ever had, wonderful doctor, nice and caring. Actually listened to my needs and concerns. Wonderful frame selections. I wasn't pressured into buying something out of my budget, and the glasses came back in a week! I will be going back for contacts and for every eye visit in the foreseeable future.
Dec 18, 2014
I love Dr. Jamieson and the staff there, everyone is so nice.
Dec 18, 2014
Maybe arrange frames according to face type? Or at least have a selection of frames arranged by face type? For example, 20 or so frames that are good for a woman with a round face, or a long, thin face, or a heart-shaped face. You see what I mean.
Dec 18, 2014
This was just a different kind of visit. One that hasn't occurred in the 38 years of my coming to the clinic. I wasn't offered the opportunity to look at new frames. My contacts did not get initially ordered. Then they were order backwards (switched colors) so when I got them I didn't know this had happened and they didn't work. On both occasions that I came to pick up contacts, they were just handed to me over the counter--no one checked to see if they 'worked'. That would have eliminated at least one extra visit. Don't know what is happening in the office--some new front desk help? It's worked out now. I've had great care since I got a chance to talk with Ginny. She's great.
Dec 18, 2014
My situation not applicable this time for items #3,4 so could not answer.
Dec 18, 2014
I would love if you took my insurance United Healthcare.
Dec 18, 2014
things were a bit backed up and so appt was delayed but a pleasant environment so it was not a problem. the offset to the wait is in the knowledge that the staff takes their time with each patient as needed and does not rush and insures that all the patients needs are met
Dec 18, 2014
I have no complaints and I have been going to Roosevelt Vision my whole life!
Dec 17, 2014
The staff is always friendly and helpful. Dr. J is the best!!
Dec 17, 2014
I should have asked, but I feel like staff should have given me paperwork with results of the eye exam and a receipt for the glasses we ordered.
Dec 17, 2014
Doctor Jamieson is great as is Alena (sp)
Dec 17, 2014
Number 4 above, I was not at Roosevelt Vision for a prescription change. It was a eye health check.
Dec 17, 2014
I have been to your office twice, almost 3 years apart. I was very happy on my first visit. This time, I felt like I was walking back and forth between exam spaces and the waiting room more than necessary. I also felt like products and services were being offered to me enough that I felt a bit like there was some kind of sales pressure. All staff were professional and pleasant, which I appreciated.
Dec 15, 2014
Everyone was super nice, Dr. Jamieson is great!
Dec 14, 2014
I really appreciate Dr. Williams' willingness to meet my diverse visual needs for computer, reading and near-sightedness. Her prescriptions and analysis are the best of any eye doctor I have ever seen.
Dec 14, 2014
I really like it. Very professional and clean.
Dec 13, 2014
I was impressed with the amount of time given to me as a patient...I did not feel like I was rushed in nor that my apt was too long...I felt cared for as a patient. There was ample time for me to ask questions and simply listen to the doctor and the assistant's advice for me. I felt like they both understood my needs and the reason for my visit. Thank you so much for a very pleasant experience.
Dec 12, 2014
Been coming for,years. Have always been very satisfied. Even brought Mama here when she was alive and they accomodated her very well.
Dec 12, 2014
I liked the assistant that helped me this time (I think her name was Janice.) Many times, the assistants are border-line rude or don't seem to care about what they do. Also, they don't always seem to know much. Janice was a great exception!
Dec 11, 2014
I always look forward to seeing Dr. Jamieson. He makes every visit fun and educational.
Dec 10, 2014
Am a long time patient, having been referred by my boss who is also a long time patient (I've worked for him for 31 years). I frequently refer people to Roosevelt Vision Source, especially to Scott Jamieson!
Dec 10, 2014
you are spot on for what you do.
Dec 10, 2014
We had a miscommunication about my appointment date: I had asked that it be scheduled around last year's visit (for insurance purposes) - and afterwards learned not only was I "early", so was my spouse. And that my insurance doesn't cover anything. For either of us.
Dec 8, 2014
There was a clear misunderstanding and I was left in the dr.'s room for over 20 minutes, which made my total visit in excess of 1 hr 15 min. While I appreciate the careful care being taken, I think it ought to be sped up just a bit. In addition, I'm feeling a bit "had" with all of the additional fees - contact lense exam, Optomap, etc. Frames are TOOO expensive here now :(
Dec 7, 2014
I always really enjoy my visits, whether in the optometry or optical department. Staff and service are always excellent. My only complaint is that I did not see any frames I liked (I have a smaller face and adult frames were too big for me and child frames were too small). I had to special order frames from Modo the last time I came, and this time around that model was discontinued so I opted to just use my old frame and replace the lenses. I would love to see more frame options that look a bit more standard (regular black rectangular frames) as opposed to the "unique" and design oriented.
Dec 6, 2014
As always, exceptional care and treatment by all staff
Dec 6, 2014
I have been a client for several years and I think your location & service are top notch. As a matter of fact, I have referred several years to RVS.
Dec 6, 2014
Everything went well. Please tell Dr Henrie it was great seeing her again and I look forward to seeing her again in the next couple of years. Regards
Dec 5, 2014
Thank you again for lovely appointment.
Dec 4, 2014
I liked that people were so nice.
Dec 4, 2014
I would highly recommend Roosevelt Vision. Professional, friendly, timely and a neat, orderly office.
Dec 4, 2014
I have been coming for years and I am always happy with the service.
Dec 4, 2014
The contact lens specialist was great, gave me suggestions that are very helpful.
Dec 1, 2014
Every effort was made to accommodate my 94 year old mother's infirmaties.
Nov 30, 2014
I really like Dr. Rachael Henrie. My prescription was not quite right when I got my new glasses and she was able to discover the problem quickly and adjusted my prescription accordingly. As a busy mom, I wasn't able to get my prescription filled right away and b/c my old glasses were still working fine. So, it was 8 months later that I finally got around to ordering new glasses and when they came in I discovered that the prescription wasn't working for me. But, when I called the office to tell them the situation, the receptionist told me first thing that it would cost $50.00 to have her see me since it had been more than 3 months since my exam. It's good that they were honest but I didn't exactly feel it was my responsibility to pay to have it corrected and I didn't know about the 3 month limit. So, I asked the receptionist if she could ask the Dr. to see me free of charge, so she did and Dr. Henrie agreed and I am overall happy with the visit.
Nov 28, 2014
Parking can be a real issue
Nov 25, 2014
The staff is always wonderful & Dr. Jamison is amazing.
Nov 23, 2014
Great visit, needed an emergency consult and got in right away. Thanks again folks!
Nov 21, 2014
Ginny was patient and understanding. She demonstrated a desire to help me.
Nov 20, 2014
I thought I had to wait for the new calendar year to get new reading glasses. The person assisting me informed me my plan changed and I could get reading glasses now. A woman in optical heard this and told me she was available to help me immediately. I picked new frames and was on my way in ten minutes. Great customer service!
Nov 20, 2014
I went in for a routine eye exam and mentioned I was curious about contact lenses. Dr. Williams took the time to listen to me. I am a very happy customer....I walked out of the office wearing my new contacts!! Thank you Roosevelt Vision and your wonderful staff!
Nov 20, 2014
I appreciate the service that allows me to buy glasses online and get them fitted properly. I'm still not quite sure why I have to pay about $100 out-of-pocket to tell me the contacts I've been using for the last 3 years are still okay, when I could have told you that - I have no complaints about my vision, and my eyes are healthy, a large part due to the great care from Dr. Jamieson.
Nov 20, 2014
I liked completing the paperwork at home and brining it with me. Seemed to be a much shorter wait.
Nov 19, 2014
The people at Roosevelt are the best: friendly, knowledgeable, and efficient. I've been going there for years and sending friends, too.
Nov 19, 2014
Everyone was very professional. We were happy with the Medical help we were given by Dr. Henry, et al.
Nov 19, 2014
not sure what next step is for glasses
Nov 19, 2014
best experience getting glasses ever
Nov 18, 2014
never had a better experience getting glasses
Nov 18, 2014
My appointment was not for optical solutions - I was having an optical migraine. The team got me in quickly, stayed late, and did a thorough exam that eased my anxiety. I truly appreciate the excellent care I received. Thank you!!
Nov 17, 2014
Dr. Henrie is that rare mix medicine. Very knowledgable and very personable. So happy I switched.
Nov 15, 2014
My family has been coming to Roosevelt Vision for 28 years and have always had great, professional and competent service - I have referred many people over the years and everyone has been pleased. Thank you !
Nov 15, 2014
I was given an early morning appointment so I didn't have to wait to long, while there was no TV (which I was thankful for) there were plenty of magazines to read. When I was sent back everything went pretty smooth, except for one of the check up items that you had to look into a light were it would flash a light in your eyes, it took several times on each eye only because I have a tendency to blink. The rest of the check up went smoothly and I was out pretty fast with a "clean bill of health" so to speak for my eyes and enough time to do a couple other things for the day. I can say the eye exam was quick and easy and everyone there was friendly as usual. I find that I am never disappointed when I go to Rosavelt Vision for my eye exams.
Nov 15, 2014
Ginny Mercer is amazing.
Nov 14, 2014
You are by far the best office in town, we love coming back!
Nov 13, 2014
You people are the BEST. I lived in San Fran for the last 5+ years and never found decent care (surprisingly! One doc even added a prism to my Rx, which I'd never had, and my glasses have never been right! Dr Jamieson did his usual amazing stuff, and I'm really excited to get my new Rx filled).
Nov 13, 2014
Doctor Jamison is the best!
Nov 13, 2014
My appointment was for a medical problem. I am most satisfied with the treatment. I am having a positive response to the prescribed medication. I look forward to my follow-up appointment.
Nov 12, 2014
I've always found the doctors and staff to be very helpful.
Nov 12, 2014
I think you should try to bill my insurance for that $35 fee. I have very good insurance.
Nov 12, 2014
Seems like the lead time before you see the doctor could be reduced, but it is a very thorough appointment and we just know it will take a few hours.
Nov 11, 2014
Great experience and most comphrehensive. Dr Samek was a gem as well as the patient assistants. I would refer frinds and family.
Nov 10, 2014
Everything was perfect. Excellent staff. Very friendly atmosphere.
Nov 9, 2014
Excellent! Very knowledgeable, courteous staff.
Nov 9, 2014
It's always a pleasure to see Dr. Henrie. Not only is she very friendly and personable, but she always explains my eye situation very thoroughly. And if I don't understand something the first time, she will very patiently explain it again. In short, a very delightful person.
Nov 8, 2014
More parking would be great.
Nov 7, 2014
The blanks in this survey are because my appointment was not for vision evaluation.
Nov 7, 2014
The staff is always so friendly and helpful. They answered all my geeky questions about my eyes. Most remarkable was Alyna (not sure on spelling), she gave me advice/opinion on my new frames that helped me pick the perfect pair. That's a high-pressure decision...will be wearing them for a long time. I am very excited to get my new glasses!
Nov 6, 2014
Everyone is cheerful and helpful! Dr.Sifferman (sp?) was understanding and helpful.
Nov 6, 2014
Great customer service, as always!
Nov 5, 2014
The only reason I marked #5 as "no" is because Dr. Chang gave me a thorough eye exam and spent a lot of time with me trying to provide me with good solutions for my vision & vision needs. I appreciate her attentiveness to my needs and the thoroughness of my exam. She seemed genuinely interested in optimizing my vision.
Nov 5, 2014
My Doctor was fantastic.
Nov 5, 2014
I appreciate the quality of service and concern for the patient, expressed by the staff and doctors there. Joe Diehl
Nov 5, 2014
Dr. Williams was thorough and prompt. Her skill and excellent communication skills made my diagnosis easier to hear and I have complete confidence in her care. She is the best!
Nov 4, 2014
A few more frame options would be nice. I was looking for Raybans but understand you won't be getting them until next year.
Nov 3, 2014
A broader range of frame options for adults - male with narrow face and eyes closer together than most men.
Nov 3, 2014
I thought the service provided by the doctor and the lady helping with my glasses was great. I found the front desk not as receptive and far too busy with other things to give me attention, i.e. continuing personal conversations with other works while taking my paperwork and telling me to wait.
Nov 3, 2014
It WAS longer than anticipated, but that was just fine. I'd been used to much shorter, less informative and complete exams. So happy to be back!
Nov 3, 2014
The eye exam from the doctor was great and informative, but buying the glasses was expensive. I think I'll start just obtaining my prescription and get glasses elsewhere.
Nov 2, 2014
Dr. Williams takes exceptional care of our family!
Nov 2, 2014
I think your service is as good as it gets
Nov 1, 2014
a bigger selection of frames might be helpful but then it may mean a harder decision, maybe more variety. Staff was very friendly and professional, Dr was great. I like coming to Roosevelt for my eye care needs. Happy Holidays!
Nov 1, 2014
Dr Jamieson and Dr Williams are fantastic
Oct 31, 2014
3 and 4 n/a-did not shop there for frames
Oct 31, 2014
Ginny is awesome!! My son looks forward to his visits with her~ updated contacts are a bonus too!!!
Oct 31, 2014
I did not need to fill a new prescription at the moment, so though I do wear glasses, I did not look at options for frames this appointment.
Oct 31, 2014
staff is super friendly - Ginny is wonderful with my daughter
Oct 30, 2014
I wish you carried a wider selection of lower price frames. There were only a handful of choices under $200. Thanks!
Oct 26, 2014
I always feel well taken care of by the Doctors and Staff. I appreciate the excellent service.
Oct 26, 2014
Have been going to RV for 15 years. They are great c
Oct 26, 2014
I would have liked to have left with a print out of my eye exam results and a detailed receipt of what I paid for.
Oct 26, 2014
The reception and service was outstanding.
Oct 25, 2014
Easy with great customer service.
Oct 24, 2014
I appreciated the thoroughness of Dr. Henrie's exam and the help from Jeannie in the optical department. A very good experience!
Oct 24, 2014
Thank you for the great service. I always feel that I get the most knowledgeable service at Roosevelt Vision with Dr. Jamison.
Oct 23, 2014
It's always a pleasure to visit Roosevelt Vision and to see Dr. Sifferman. Thanks!
Oct 23, 2014
Everyone is always more than just pleasant, but come across as truly caring. I do wish eyeware wasn't SO EXPENSIVE!
Oct 23, 2014
I don't think I really needed two email and two text reminders of my appointment, especially since I confirmed on both the first email and first text.
Oct 23, 2014
There was a bit of a back-up so I think I was there about 10-15 minutes longer than I might have been, but not bad at all. I didn't leave time to look at frames, and if I had been told to, I might have scheduled that way. Overall it was great and I really liked Dr.Chang!!
Oct 22, 2014
Exceptional service from beginning to end!!!! Would highly refer Roosevelt Vision Source!!
Oct 22, 2014
I want to thank the staff for their exceptionally warm and welcoming presence. Everyone I dealt with was kind, helpful, knowlegable and efficient. Thank you!
Oct 22, 2014
Everyone was great to work with from reception all the way through the selection of my new frames. Thank you! Sheryl
Oct 21, 2014
I've been coming here with my family for over 40 years, and have always been satisfied with this office.
Oct 20, 2014
Virginia was great and efficient throughout the testing leading up to my exam.
Oct 20, 2014
The patient files are disorganized, especially due to the transition from manual files to electronic. In addition, there is always extra wait time past the appointment time.
Oct 19, 2014
We had a very long wait time, and confusion about our insurance, but the billing person was very helpful. The opticians do a great job of customer service, but the frames and lenses are very expensive compared to other vendors. The last time I bought single correction leneses, it cost me $400! The next time I went to Costco ans spent $150 for the same features.
Oct 19, 2014
Dr. Yang-Williams is always exceptional; personal and professional at the same time. Patty in the eye glass section was so patient and honest when asked for her opinion. Rose was very nice too.
Oct 19, 2014
Dr. Sifferman is so warm and personable. However, I thought it was weird that he escorted me to the store area and didn't even say good-bye! I appreciated the time spent with me in the optical store. I do think the lens prices are higher than some of the surrounding optical stores.
Oct 17, 2014
Could you please email me a copy of the prescriptions and a report of the visit? Thanks
Oct 16, 2014
I called first thing in the am to see if I could get a same day appointment as I had an infection in my eyes. I arrived 10 minutes before my appointment but waited for 50 minutes before being taken in by an assistant. After another 15 minutes finally was seen by a doctor. I know it was busy and I know I was a last minute appointment (though over the phone they said we have several appointments available) but the long wait was ridiculous no matter what type of an appt. No one ever said so sorry for the wait I had to go up and ask. I like going there, it's convenient and prior to this visit was good service. Hope it was just one of those days.
Oct 15, 2014
Have been coming here for over 10 years, wouldn't go anywhere else!
Oct 10, 2014
Do not think the test person, the person I saw before seeing Scott, introduced herself. I like it when they do.
Oct 10, 2014
The service is very good and personable, from the front desk thought the appointment.
Oct 10, 2014
Kathy Yang Williams has provided excellent guidance to me regarding managemnt of glaucoma and cataracts. I feel I am in very good hands.
Oct 10, 2014
The only improvement I could suggest would be more parking...sadly, there is no additional space available.
Oct 9, 2014
Always enjoy "seeing" Dr. Jamieson--the jokes remain a consistent highlight of the visit--who never seems rushed and appreciate the comprehensive exam and assessments I receive.
Oct 8, 2014
Dr. Chang was wonderful. Also, your front desk team is quite impressive!
Oct 8, 2014
I didn't have time to look at eye glasses, which is why I left questions 3 and 4 blank.
Oct 8, 2014
I arrived on time for an 11:35am appointment for a contact lens refitting, did not see Dr. Jamieson until 11:55am. First time in 30 years I have seen him running so far behind his appointments. Once with him, my experience was great, as always, so I must assume he was overbooked. Thanks
Oct 8, 2014
I emailed Dr. Yang-Williams via electronic health records system, and she forwarded my query to Ashley to respond. Ashley did respond via EHR system, but when I tried responding to her to ask for my RX and to order my contact lens then my email did not go through. Very confusing.
Oct 8, 2014
The entire staff at Roosevelt Vision is professional, courteous and make you feel welcome and attends to all your needs.
Oct 7, 2014
My new glasses did not fit correctly, and I was having trouble with my vision. Ireturned within three days for an adjustment, and review of the prescription. Desiree assisted me, and provided a very thorough examination of my new glasses, and a detailed description of what needed adjusting and why. She made some corrections and asked me to follow up with her in a few days, which I have done.
Oct 6, 2014
The assumption that glasses will be purchased in house, at the time of the eye appt., I find to be a bit on the "pushy" side. I was not asked if I would be purchasing glasses that day, but rather escorted from the eye doctor directly to the optical department without expecting it. While everyone there is VERY pleasant to work with, I did not set aside time for the additional service of selecting eye wear, nor was it the right time from a household budget standpoint. While I communicated this, it's uncomfortable being place in the situation.
Oct 6, 2014
First time visit and Dr. Chang was wonderful in explaining my exam. Uping the dose of Flaxseed oil has worked measurably!
Oct 6, 2014
Always a great experience! Thanks to all.
Oct 6, 2014
Overall Awesome! I did not have time to look for frames, so I can't comment on that, and though I was there longer than anticipated, it was because you are so thorough, which is great. I would definitely recommend your group. Everyone I met was knowledgable and friendly!
Oct 6, 2014
Thank you for all your help - it's much appreciated.
Oct 6, 2014
Thank you for getting me in right away for a much needed exam to find out what had happened unexpectedly to my vision the last 2 days. My usual Dr. was unavailable but I was expertly examined by another Dr.
Oct 5, 2014
The main visit for the exam and choosing glasses was fine. The return visit to pick up my glasses was not. I had to wait over 20 minutes for someone in optical, even though there was only one patient visibly getting service. When I said something to the reception desk, it was not received well, but someone came over to get my glasses. That took all of 5 minutes and I left. But, I still have a negative feeling about the entire experience.
Oct 5, 2014
I find Kathy Williams to be an exceptional and knowledgeable doctor. I will request her any time I may have optical needs.
Oct 5, 2014
Overall, very helpful for working with our 5 year old. Thanks very much!
Oct 4, 2014
I have sometimes waited longer than expected to be seen.
Oct 4, 2014
Came in barely able to open eye. Super informative, way nice staff, affordable even without health insurance. Left last appointment right as rain, 20/20, and fairly confident I had complete knowledge of my eye issues and how to prevent them from happening again.
Oct 4, 2014
The visit with Dr. Jamieson was terrific. The optical store was a disappointment.
Oct 4, 2014
I will see you in a week or so for a follow up on the left eye
Oct 4, 2014
It was strange that your website made it seem like I could schedule an appointment on line but I couldn't. I don't mind calling in to set up appointments but felt like there were 2 steps to do so instead of one. Then I received 4 reminder texts and a few emails. One would have have been enough. That being said I feel very well taken care of and do recommend friends.
Oct 4, 2014
Just that the glasses were sooo expensive!
Oct 4, 2014
everyone friendly, helpful, coordinated. I never dread coming to Roosevelt Vision.
Oct 4, 2014
Overall, fantastic experience. However, the cost of eyewear is excessive -- but, that is everywhere, not just at Roosevelt Vision. It seems to cost way too much for a few bits of plastic... But, then, precision lenses are what make it possible for me to see my world clearly. Worth the cost? I guess...
Oct 4, 2014
Some less expensive frames!
Oct 4, 2014
Feels very formal and weird going from room to room and staff is great but very impersonal. Ni am still frustrated because of my last experience purchasing sunglasses there so would go somewhere if they take my insurance. Feels more like a mill than personal.
Oct 4, 2014
I've been a patient for several years and can honestly say that it always takes longer than I expect. On this most recent visit, the person who ran the eye tests forgot to take pictures of my eyes (after I declined the retina test). That's never happened before. The doctor was wonderful, though!
Oct 4, 2014
I've been wearing glasses since I was 8 and contacts since 13. Moving around the country and experiencing many different ODs, opticians and office staff I have NEVER had such a wonderful experience as I have had here! Dr. Chang--what a professional!! And sooo friendly! Cheryl is great and made special accommodations for me in lieu of time constraints (despite the office policies)--that made me feel special and important!! Julie was outstanding and helpful expediting my fitting and incredibly sweet! What a great personality! I'm lucky to have found this place!
Oct 4, 2014
This was my first visit to Roosevelt Vision, and I'll definitely be back. Dr. Jamison was very knowledgable and personable, ans the staff was excellent. Great customer service and an overall great experience all around.
Oct 4, 2014
Everyone at your office is friendly and professional. I feel well taken care of. Keep up the food work!
Oct 4, 2014