Richie Eye Clinic
Care You Trust From People You Know
865 Reviews
The Dr was though supportive and really listened!!
Apr 18, 2024
Dr Spending is very thorough in explaining the results of the checkup and always very professional.
Apr 17, 2024
Have always had a great experience until yesterday. The new provider I was assigned had zero social skills and implied there was no need for testing my rheumatologist orders every year because I am “NOT petite”. Also could not communicate with office staff with out stumbling over words . Seemed knowledgeable about the actual eye-, but assume he is “ on the spectrum or neurodivergent” . It was uncomfortable. Will ask to see a different provider next year or go to a different clinic.
Apr 16, 2024
Great doctor and friendly staff!
Apr 16, 2024
I was seen on time. The person doing the exam was friendly, competent, and knowledgeable. Many people are anxious about medical appointments but she has the skills to reduce “white coat syndrome.”
Apr 16, 2024
Great patient care. Explains treatment and procedures. Kind and caring staff!!
Apr 12, 2024
All staff were so supportive and friendly. Knowledgeable.
Apr 11, 2024
It’s a good experience by knowledgeable people.
Apr 10, 2024
On time. Staff very friendly and efficient. Dr. Purfeerst is always concerned about what I need and prefer. She has referred me to a surgeon for consultation. I appreciate how thorough she is.
Apr 9, 2024
Everyone from front desk to Dr. S. were friendly, professional and helpful.
Apr 8, 2024
People were all very nice and caring
Apr 2, 2024
Friendly professional staff.
Mar 23, 2024
This was my first appoint with this doctor and I was impressed. Very relaxed and thorough appointment with him.
Mar 20, 2024
Great experience! Super friendly and knowledgeable staff and Doctors! Thank you!! ❤️
Mar 19, 2024
Everyone very nice and all issue are talked over solved so very happy about my visit!
Mar 16, 2024
Richie Eye Clinic & Laik Center is top notch in their field!!! Professional and friendly staff with the top of the line equipment!!!
Mar 15, 2024
Really liked Angela! Compassionate, personable! Took good time to understand, evaluate, and explain.
Mar 8, 2024
Nice docter. Explained clear all my conditions and treatments
Mar 2, 2024
Always friendly and professional. I feel they are thorough and make my eyes a priority!
Feb 29, 2024
Always efficient and friendly staff.
Feb 28, 2024
Quick process and great results. Everything went smoothly and just as expected. It was great to do a consult and surgery all in one day
Feb 24, 2024
Friendly and knowledgeable staff and a clean facility.
Feb 24, 2024
Everyone is friendly and helpful.
Feb 22, 2024
Accommodation for an emergency appointment. Successful removal of the particle in eye.
Feb 17, 2024
I always leave room for improvement
Feb 11, 2024
Thorough exam and answered all my questions.
Feb 2, 2024
Patient focused. Personal touch with professional direction.
Feb 2, 2024
I felt like I really mattered and that everything that needed to be done or explained was. I now know that I'll receive to best possible care. Thanks for all you do. Ken
Jan 25, 2024
I have always had excellent care at the Richie clinic!
Jan 19, 2024
This was my first time seeing Joshua Spedding. I was very pleased with my exam He made me feel very comfortable and explained everything very well. He also helped me with my dry eye symptoms that I have dealing with for so long!
Jan 17, 2024
I have been really confident & comfortable in Dr. Purfeerst & her team at the eye clinic over the years. Very thorough, & just a pleasing personality!
Jan 13, 2024
Quick and friendly service!
Jan 12, 2024
The doctors and technicians do a great job, very thorough and explain test results and plans very clearly.
Jan 9, 2024
This was the first time I have me with Dr. Angella Schafer. She was very friendly and thorough with my eye exam.
Jan 9, 2024
Everyone I interacted with during my appointment was kind. Our insurance no longer covers Richie Eye Clinic, and I chose to continue returning here for my care. Why? Dr. Purfeerst! She is interested in me as a person and took the time to answer my questions. She is knowledgeable and works to identify solutions that work for my individual needs. I trust her.
Dec 12, 2023
Always professional and friendly. Appointments are kept on schedule and are thorough. Everything is explained to my satisfaction.
Dec 2, 2023
My only complaint is that my appointment ended up to be with a different provider than the one I was scheduled to see. Aside from that, everyone on the staff is friendly and knowledgeable
Dec 1, 2023
I have always liked Richie Eye Clinic. They do a good job in my opinion and I wouldn't go anywhere else.
Nov 29, 2023
My experience was excellent starting with being greeted at the front desk until the moment I left your office. Unfortunately, I cannot remember the names of all four people that helped me but they were all exceptional. Dr. Schaefer was knowledgeable and understanding. She is a great listener and had many options for me addressing my concerns. She was also very optimistic as well as realistic. I will continue to visit your office anytime I'm in need of eye care. Thank You!
Nov 28, 2023
Timely appointments, clear explanations regarding issues with various treatment options discussed.
Nov 24, 2023
Everything was fine. I rarely ever give a 10 because maybe there is something? that can be improved.
Nov 23, 2023
Murray Hanson and staff completed a good exam.
Nov 17, 2023
Very professional staff great
Nov 11, 2023
very pleased with all your employees
Nov 10, 2023
Confidant inn the great care.
Nov 2, 2023
The staff and doctors are very friendly, efficient and professional.
Nov 1, 2023
This was my first meeting with Dr. Spedding and he made me feel comfortable and was so knowledgeable…spending an hour with me explaining in detail my difficult eye issues. Even though there wasn’t much he could do to improve my sight, his ability to make me feel better was so much appreciated.
Oct 26, 2023
On time, pleasant staff, very professional
Oct 18, 2023
Everyone was great. Very friendly and professional.
Oct 18, 2023
Quality Providers and updated technology.
Oct 13, 2023
Very professional and asked all the right questions
Oct 12, 2023
because everyone there is nice and professional!
Oct 11, 2023
Professional, efficient, and friendly environment.
Oct 11, 2023
They were very friendly very thorough
Oct 10, 2023
Very friendly and helpful
Sep 22, 2023
Great facilities. Very clean. Staff is outstanding!
Sep 20, 2023
everyone was very nice informative and concerned no waiting and all questions answered
Sep 17, 2023
Professional, courteous and complete.
Sep 8, 2023
Have been going here for yers and always a positive experience. Thank you.
Sep 6, 2023
Staff is very friendly and professional
Sep 2, 2023
I wonder into this clinic 15 years ago, I had something blow into my eye and was far from home, they took me right in, it was complete relief. My doctor helped to put a contact over the injured eye and healed overnight. My trust for everyone in this clinic helped me to decide that I would drive 45 mins to receive the same care, they have never failed me. Thank you.
Aug 30, 2023
Great staff, quick and easy to get in and out.
Aug 18, 2023
Have no complaints Very satisfied. Please don’t sent any more surveys. I’m happy with your office and service.
Aug 17, 2023
Misty did a great job explaining my vision situation.
Aug 16, 2023
Everyone is very friendly.
Aug 3, 2023
My appointment was prompt and thorough. All my questions were answered and there was no pressure to buy new glasses. (although I did because my old ones were worn out.) Help picking out frames was available, but not annoying. When I decided on frames, all the options for lenses was explained without pressure to get features I did not want. Over all a good experience.
Jul 30, 2023
The staff are courteous and friendly.
Jul 21, 2023
Dr Purfeerst and the staff I am in contact with each year are amazing. Everyone is friendly, knowledgeable and always willing to answer any questions.
Jul 21, 2023
Dr Malmanger took the time so explain everything we needed to know about our eye health. He has a wealth of knowledge on the eye and how prescription drugs affect our health. He was willing to talk to us at length without feeling rushed.
Jul 15, 2023
Your people always so friendly!
Jul 11, 2023
Always had great service and eye care
Jul 9, 2023
This clinic is very well organized and professionally run. The staff are so friendly and patient.
Jul 6, 2023
Friendly staff, enjoyable chatter, given good info, listened to me
Jul 1, 2023
They were pleasant and very thorough.
Jul 1, 2023
Very friendly and knowledgeable assistant . Very Knowledgeable assistant. On time and helpful !
Jun 30, 2023
I appreciated the doctor’s attention and humility by sending me on to a specialist for my issue.
Jun 30, 2023
Thorough and very professional/personal
Jun 27, 2023
Learned new info re: my eyes, very informative Dr.
Jun 22, 2023
Professionals and their assistants are knowledgable, caring and relational too!!!!
Jun 21, 2023
These folks are all very professional, caring, and thorough. They solicit feedback effectively, and are just very easy to work with.
Jun 20, 2023
Very professional! Everyone was friendly and made me feel at ease!
Jun 14, 2023
I always feel confident in the caring hands of your staff and enjoy our banter.
Jun 14, 2023
The staff is so friendly and Dr. Schaefer is just so nice and down to earth!
Jun 13, 2023
Knowledgeable, caring individuals
Jun 9, 2023
The staff is the perfect combination of friendly and professional. They have a schedule, but are very happy to take extra time to make you comfortable and address any concerns. I don't ever feel rushed or ignored.
Jun 7, 2023
Staff very professional and knowledgeable.
Jun 2, 2023
Dr. Malmanger and Staff are top notch eye care specialists!! The best in town!!
Jun 1, 2023
Good experience. Everyone did their job well. I worked for the clinic and left in 2014. It is always nice to come back. Not many staff left that I worked with but it is good to see Barb, Dr Hanson and Theresa.
May 19, 2023
Always on time and friendly.
May 17, 2023
I have the same Doctor for maybe ttwenty five years and no problems, he is the best.
May 11, 2023
appreciate the interpreting service you provided. much more relaxing!!!!
May 3, 2023
I have always received the absolute best care from your facility.
Apr 26, 2023
Everyone is very friendly and caring.
Apr 25, 2023
Dr. Shafer is very thorough. She takes the time to explain any questions you may have. You definitely feel her care and concern for you.
Apr 20, 2023
Friendly and on time for appointment
Apr 15, 2023
Timely, thorough attention to questions/concerns, clear explanations, willing to listen to my preference for treatment versus continued monitoring.
Apr 12, 2023
Friendly, very prossional and extreming thorough!
Apr 8, 2023
I have been a patient of Dr Gustafson for a long time he is always such a great guy and I sure hate to see him retire. I wish him all the best on his retirement.
Apr 7, 2023
I’m always telling people about the services I’m getting and how pleases I am.
Apr 7, 2023
Felt Dr knew my history and gave me positive recommendations to handle vision challenges
Apr 4, 2023
Friendly people and very professional staff. Exam was very thorough and extremely informative. Dr. Spending surpassed my expectations by a long shot. Great experience!
Apr 4, 2023
Thorough exam, questions addressed, considerate service.
Apr 4, 2023
everyone is so nice! Good at what they do!!
Mar 29, 2023
The clinic needs to discuss with the patient their plans for being driven home after dilation. I am 70 years old and drove from Northfield. I was so blinded by the light, even with sunglasses, that I barely made it home. My eyes burned and sight was compromised all the way until after 5 p.m.
Mar 21, 2023
very friendly and very descriptive of procedure
Mar 17, 2023
From check in to finally with M. Hanson, excellent.
Mar 17, 2023
They check your eyes very thoroughly. They are very helpful and friendly.
Mar 16, 2023
Friendly, efficient and thorough.
Mar 15, 2023
Great, very friendly, efficient customer service!
Mar 14, 2023
All staff members friendly, efficient, and good at communicating.
Mar 14, 2023
Very friendly and informative, great service
Mar 8, 2023
This visit was only a brief basic checkup including eye pressure but I was seen very shortly after my arrival and Dr. Hanson was his usual, competent self. More to come in August.
Mar 8, 2023
The staff at Richie Eye Clinic are professional, friendly and efficient. I had some challenges with getting lenses that worked for me. Dr Gustafson and staff have made every effort to work with me to get me fitted with the correct frames and lenses. I would recommend their professional expertise and services to anyone desiring good eye care providers.
Mar 2, 2023
Secured an appointment quickly. Very knowledgeable staff
Mar 2, 2023
Great service , short wait!
Feb 28, 2023
Always on time and friendly efficient staff
Feb 22, 2023
Great experience all around.
Feb 22, 2023
This is a beautiful new facility with great providers.
Feb 18, 2023
Everyone is helpful and kind.
Feb 16, 2023
The staff is friendly and courteous
Feb 15, 2023
Excellent and respectful service.
Feb 14, 2023
Great service. You are treated as a person.
Feb 14, 2023
Have time to talk n discuss thank u
Feb 9, 2023
I was nervous about what was happening with my eye. Treasa was able to get me right in. I was treated so nice by the nurse and the doctor.
Feb 3, 2023
I have been a patient here for years and have always had great eye care along with great staff helping with choosing frames
Feb 3, 2023
Always have been informative and caring when I've had eye appointments. Dr Gustavson has taken care of my eyes for years and he will be missed when he retires.. Thankyou for years of excellent care.
Jan 27, 2023
This was a very worthwhile appointment! The Optomap camera was great--I could see what is happening in my eyes, and without dilation! Dr. Purfeerst was wonderful, and took as much time as we needed. We will be back!
Jan 25, 2023
Love Dr Schaefer! She's so awesome and the staff is fantastic!
Jan 25, 2023
My wife and I have used a number of Richie Eye Clinic services, including cataract and also day-outpatient surgeries, in recent years. The entire staff is knowledgeable, cordial, and supportive. The facilities are excellent; modern, and spotless. Appointment times are as accurate and prompt as can be expected in a fluid time setting. Procedures are explained in a professional and thorough manner in lay persons language. The comfort level as a client here is wonderful. We have been recommending this clinic for 3-4 years.
Jan 24, 2023
cataract surgery was the best thing ever. and now understanding about the wrinkle on the left retina explains my reading problem. good people at every step. new person doing the preliminary eye test was likewise excellent.
Jan 19, 2023
A courteous and throughly professional business!
Jan 14, 2023
Everyone is so kind and helpful.
Jan 12, 2023
Knowledgeable & prompt service.
Jan 4, 2023
Kind and friendly staff. Scheduling made easy!
Dec 31, 2022
All of the employees are friendly, professional and knowledgeable.
Dec 31, 2022
Very professional and great service, timely and met my needs!
Dec 29, 2022
Friendly, and Welcoming :)
Dec 28, 2022
Dr Misty Purfeerst is an excellent doctor. She is professional, helpful and very pleasant.
Dec 26, 2022
Loved coming here. Was much more professional than. My visit at lasik plus.
Dec 17, 2022
I have been very pleased with Dr. Purfeerst & her team. Very professional & educational.
Dec 17, 2022
Consistent care and service regardless of team member. Always great!
Dec 16, 2022
Thank you for fitting me in and then even calling me because you had a cancelation. I appreciate your team of thoughtful, and caring professionals
Dec 15, 2022
I had an appointment and was able to get in and out quickly. However, I’m awaiting (2 days later) for a call for a laser procedure in which I was told I would be called to set up.
Dec 15, 2022
First time seeing this practitioner. Reviewed my past medical records prior to my visit to identify current changes.
Dec 14, 2022
I truly appreciate the timeliness of the assistant and Dr. Also, they don't seem rushed and are willing to take time to answer questions and explain the findings. Very professional. Also, getting prompt help with glasses adjustment and frame selection is appreciated. NO sitting and waiting.
Dec 13, 2022
I appreciate the care, the time my doctor took with me in checking my eyes and presenting some new options with me. She was very personable which I really appreciated.
Dec 12, 2022
My appointment was mixed up after I had signed in.
Dec 5, 2022
Fast and friendly great place
Dec 2, 2022
Very helpful and explained procedure
Dec 1, 2022
They answered any questions and any concerns I had. They did a good exam.
Nov 26, 2022
I have always liked Richie Eye Clinic. Best I've gone to.
Nov 24, 2022
Would really like to find out if I could have some treatment to at least get partial eye sight back .
Nov 22, 2022
LOVE Theresa and Bruce!!!!
Nov 18, 2022
Staff is knowledgeable and courteous.
Nov 17, 2022
I have had excellent care here.
Nov 15, 2022
My appointment was handled in a friendly, professional way.
Nov 1, 2022
Even though I was mistakenly given an appointment for an optometrist, Katie made sure I was able to see Dr. Richie.
Oct 25, 2022
The visit went very well. The staff was very professional, kind, and considerate. The doctor was absolutely fabulous.
Oct 25, 2022
The staff is friendly, knowledgeable and ready to help with whatever. Is there any other place to go!!? No. There isn’t.
Oct 21, 2022
Very professional and top notch!
Oct 20, 2022
Prompt service and efficient.
Oct 15, 2022
Very good experience ! Thank you ! Barry A Cummand
Oct 15, 2022
I would definitely recommend for the eye visit. Wasn’t to happy with lady helping me with glasses or contacts. Very rude
Sep 23, 2022
Everyone I encountered was very professional and great customer service.
Sep 23, 2022
Dr. Purfeerst is amazing. She’s always so helpful and takes her time with me. Our visits never feel rushed and I come away with so much knowledge for how to best support my eyes and what my options are. I’ve had a very difficult time finding doctors that I feel I can trust and who I feel actually care about me, and Dr. Purfeerst checks all the boxes. I highly recommend her! I appreciate her care very much.
Sep 22, 2022
Customer Service, treated like "family"
Sep 13, 2022
Very professional and very friendly staff.
Sep 9, 2022
Every person is so nice and helpful! Its actually fun to go!!
Sep 7, 2022
Sarah Christenson was a great pre-post nurse. Informative and personal. Great job
Aug 26, 2022
I had a very good experience with the employees at Richie Eye Clinic and would return.
Aug 18, 2022
The staff at Richie Clinic are very professional, friendly and courteous. As a patient of Dr Gustafson’s for many years, my vision care has always been exceptional. He is honest, caring and knowledgeable about cutting edge vision/eye care. The clinic provides vision care services from routine eye exams to diagnose and treatment of issues.
Aug 12, 2022
the assistant was very nice and explained things the doctor was excellent very thorough
Aug 9, 2022
Always great chairside manners and fantastic customer service!!! Dr. Spedding was also a huge help when trying to pick out the right frames for me! :)
Aug 5, 2022
Everyone was very respectful
Aug 4, 2022
I have been going to the Richie Eye Clinic for many years and am always impressed with their expertise and professionalism and up-to-date service that make it worth the drive from Northfield.
Aug 2, 2022
Appointment with a on time. Eye measurements done in Profesional and friendly manner. Dr Purfeest explained clearly all the findings from my tests and what the next steps would be.
Jul 26, 2022
Very pleasant. Very informational. Explained so that I could understand everything.
Jul 21, 2022
Richie Eye Clinic is the place to go if you have any questions or concerns about your eyes. State of the art machines for testing and knowledgeable as well as friendly professionals.
Jul 19, 2022
I am pleased with my experiences with Dr. Purfeerst. I was not completely satisfied with the choice of eyewear I had to choose from. Otherwise, I have always been satisfied with my service.
Jul 18, 2022
Best in eye care and best customer service.
Jul 16, 2022
Very happy and satisfied with Richie Eye Clinic! My eye doctor lost his position during the pandemic. I was forced to get a new one, so Richie Eye Clinic was much closer and decided to try them. Very happy I found them. I like all the doctors I see there! I got my contacts and some new glasses and sunglasses and am very happy wih them!
Jul 9, 2022
Dr. Miller was professional and very thorough.
Jul 9, 2022
Always have good care here. This is why I switch from the other place.
Jul 7, 2022
Love the clinical side of it the provider and assistant where amazing with my son would bring my kids here every time! . The retail side.. the person who assisted me with picking out my child’s glasses was rude, impatient, and snarky. Would recommended for eye exam 110% for retail I would bring the prescription somewhere else.
Jul 6, 2022
Professional & friendly service
Jul 6, 2022
5 stars, very knowledgeable, explanation of all procedures very explicate
Jul 3, 2022
Always a good experience. The staff and Dr Malmanger are always efficient and ready to explain what they are doing and why.
Jul 1, 2022
Your clinic is well organized, well run and attractive. Your greatest asset is an extremely well trained and professional staff who are kind, patient and fun to work with!
Jun 28, 2022
Staff listened to concerns and answered all questions.
Jun 24, 2022
Everyone isvery knowledgable and so nice. Very prompt
Jun 17, 2022
Extremely professional and very congenial!
Jun 14, 2022
very knowledgeable and professional staff
Jun 11, 2022
Excellent service and reliability!
Jun 8, 2022
I walked in to schedule an appointment with Dr. Ritchie after leaving my regular eye doctor with a referral. Because my eyes were already dilated the staff found a way to work me in immediately rather than come back for that process again. I have an appointment set for next week to take care of a laser treatment necessary to correct my vision problem. I call that SERVICE!
Jun 3, 2022
The staff is courteous, professional and helpful.
May 26, 2022
Very friendly,helpful. Didn't have to wait long.
May 25, 2022
Dr. Purfeerst is an awesome person and eye doctor.
May 22, 2022
On time and friendly nice efficient people!
May 18, 2022
Excellent service and care!
May 14, 2022
Friendly knowledgeable staff easy check in
May 13, 2022
Very professional and personable. Great service including appointment setting, check in, and all other. DR. was great!
May 4, 2022
Everything was done well for my consultation appointment.
May 4, 2022
Friendly people that work there.
Apr 29, 2022
Always professional people who seem to like their job and treats everyone with respect!
Apr 25, 2022
I am extremely impressed with this clinic. Everyone was friendly, professional, and knowledgeable. I will definitely be going back for future appointments and recommending them to family and friends.
Apr 21, 2022
Dr.Hanson and all the staff were very friendly and helpful!
Apr 20, 2022
I have confidence the Dr has my best interest at hear.
Apr 13, 2022
Excellent staff, very professional and polite
Apr 12, 2022
This was just an awesome 1st visit with Richie Eye Clinic. Everyone was professional, courteous, and helpful. I left with a new set of glasses ordered and a smile on my face from the positive experience.
Apr 11, 2022
Friendly, personal, and professional. I always feel listened to.
Apr 1, 2022
It’s always great meeting with Bruce he does a great job
Mar 29, 2022
Always the most friendly environment you can expect. Knowledge by all is remarkable. Just a pleasure
Mar 25, 2022
Very professional and 1st class operation.
Mar 25, 2022
A a wonderful place to visit, with wonderful and caring doctors.
Mar 18, 2022
My appointment is always on time. The procedure is monitored and rechecked as it proceeds. DR. Ritchie is prompt and thorough.
Mar 11, 2022
I have recommended many people that need cataract surgery to Dr. Richie.
Mar 4, 2022
TERRIBLE follow up. Was told needed surgery and scheduler would be calling to get scheduling done. Has been over 2 weeks and have heard nothing yet, despite calling several times and leaving message. Makes me think doctors don’t want to do surgeries. Don’t know if I should even go back.
Feb 24, 2022
Outstanding Customer Service in every category!
Feb 17, 2022
Always fast friendly service. Very through exam, and Dr. Murray is friendly, fast and straight forward with his consultation.
Feb 9, 2022
Friendly, efficient, knowledgeable
Feb 8, 2022
The first nurse was very patient to listen to my story. All my questions were answered. Where you try on glasses that gal sneezed and I am not sure she cleansed your hands. It made me a little nervous when I was trying on the Peepers. I like to see anyone touching my eyes have used a hand cleaner.
Feb 5, 2022
Fast efficient and accurate diagnosis. Good staff interaction
Jan 29, 2022
All they're testing is amazing and so comprehensive Doctor Hansen actually takes the time to listen to me to me and also Katie spent a long time grabbing all different frames for me to make my final selection
Jan 26, 2022
Staff is very knowledgeable and up-to-date with history of patient and also very friendly and kind! Love this place!
Jan 25, 2022
Very short wait, everyone friendly and did a good exam
Jan 21, 2022
Staff are all friendly and so helpful.
Jan 21, 2022
I am so thankful for having you do cataract surgery on both my eyes. I never suspected that it was needed, but now can see so much better. Your entire team made the process easy and even joyful.
Jan 13, 2022
I experienced thorough, friendly, efficient, and professional service from the minute I walked into the clinic. It began with Barb's warm greeting and assistance with insurance updates. Both Carrie and Dr. Hansen professionally examined my eyes. I then was in the care of friendly Katie who promptly assisted me in choosing "just the right frames" and ordered the lenses. I appreciate the care I received and I walked knowing I was appreciated too. Thank you Barb, Carrie, Dr. Hanson, and Katie!
Jan 13, 2022
Highly recommend Dr Misty! Always have an amazing experience! Love you guys!
Jan 11, 2022
First of all the initial welcome at the front desk is wonderful. The staff puts one at ease by their approachability. Secondly, Dr. Ritchie is one of the best Ophthalmologists ever. I trust him with very sensitive eye problems. Andrea, his Assistant is so personable and professional. They make what could be a stressful experience rather pleasant.
Jan 8, 2022
All staff are courteous and knowledgeable. They care about our experience as well as our health.
Jan 7, 2022
La experiensa que tuve con los doctores fue de maravilla! Estos doctores me dieron toda la confianza para que pudiera ver mejor.
Jan 4, 2022
Always a good experience when I have an eye exam with Dr. Gustafson. He answered all my questions and offers options for my care. The tech did a great job with her part of the exam, also.
Dec 26, 2021
It was on time and appointment done in a timely manner. Really like my eye doctor.
Dec 17, 2021
I have received excellent care from Dr Miller, Dr Gustafson and staff. I just purchased 3 pairs of glasses, the staff were very helpful, and I am well pleased with my glasses. Overall great service!
Dec 7, 2021
I have been going to Richie Eye Clinic for many years and am completely satisfied with their thoroughness and professionalism.
Nov 23, 2021
very knowladgable and friendly explained every process.
Nov 22, 2021
Staff and Dr always very kind and helpful, Always answering questions I have. Thank you
Nov 21, 2021
Very professional and hardly any wait for appointment
Nov 21, 2021
Staff is very helpful and answered any questions I had
Nov 18, 2021
I have gone to Richie Eye for years and have always liked it. They do a good job and staff is very friendly and efficient.
Nov 18, 2021
Friendly, professional and timely exam from Doctor and Staff. Very satisfied.
Nov 12, 2021
The staff are very friendly.
Nov 11, 2021
Check in/reception person was very pleasant. Brianna was great with the preliminary stuff. Dr. Purfeerst did a very thorough eye exam and explained everything very well and answered all my questions and concerns. Everyone was very nice.
Nov 10, 2021
As always, the exam was pleasant and well done. I was taken in on time and the exam was efficient and very satisfactory.
Nov 10, 2021
Very friendly employees. Nurse very knowledgeable.
Nov 4, 2021
Everyone at the center was very friendly, kind and considerate. Every step of the exam was explained well and directions were clear.
Nov 3, 2021
I was very informed with Dr Richie
Oct 29, 2021
Very enjoyable experience with the whole staff
Oct 28, 2021
Richie Eye Clinic provides excellent care. I appreciated Dr. Malmanger’s excellent care in finding an appointment for further testing before we leave for Florida. Thanks also to staff for such great care!
Oct 22, 2021
Good service. Got in right away
Oct 21, 2021
I had a very positive experience. I hadn't been in for a check up for 9 years. Everyone was friendly and professional. Thanks.
Oct 19, 2021
long time relationship. Treated as a person by name and not just a number. Friendly staff. Easy check in procedure. Not long wait before being calle in.
Oct 17, 2021
Great service, great employees!
Oct 15, 2021
RICHIE EYE CLINIC staff are ALL VERY FRIENDLY, courteous, informative professionals. Looking forward to MUCH better vision, post cataract surgery, on BOTH eyes, VERY soon! 👀👍😁
Oct 14, 2021
Very friendly and knowledgeable at their jobs.
Oct 13, 2021
Friendly staff. I formative and caring.
Oct 13, 2021
Great service and great doctors!!!
Oct 13, 2021
The staff is friendly and very knowledgeable.
Oct 9, 2021
Great service quick easy checkin and Great people
Oct 6, 2021
Scheduling and appointment reminders are great. Misty is a joy to work with. Very pleasant, thorough and answers my questions.
Oct 4, 2021
Helpful, professional and knowledgeable! Good to see Dr Purfeest. She explains everything to me! Barb at the front desk is wonderful!
Oct 1, 2021
Alway nice to walk into richie eye clinic and be greeted with a smile and a hello.
Sep 30, 2021
Dr. Purfeerst was excellent, my exam was thorough and I didn’t feel rushed or dismissed. She answered all my questions and made some recommendations for my dry eye syndrome. Katie was also excellent in helping me to choose a frame that would work best for my needs. She also answered all my questions and tried to find me the best price for what I wanted.
Sep 29, 2021
Very through job. Professional . State of the art equipment and friendly staff make this your one stop eye care
Sep 24, 2021
I think Dr. Hanson found issues with my eyes no one had previously found, and I am looking forward to the improvements he is making in my lenses so I can see & read better.
Sep 22, 2021
Friendly Staff. I have a complicated issue. The Doctor is working hard to make things better.
Sep 21, 2021
Great service and professionalism. Dr Richie was very knowledgeable and communicated the procedures extremely well. Great experience
Sep 16, 2021
The clinic has very friendly staff and the doctors are extremely knowledgeable. My eye issues were explained thoroughly bu Dr. Gustafson. I have been very pleased with the care I have received..
Sep 16, 2021
Always friendly and efficent!
Sep 5, 2021
Good visit learned lot about what all was going on with my eyes thanks alot
Aug 22, 2021
Dr Hanson was very kind and informative.
Aug 19, 2021
Professional and went out of their way to accommodate my limited mobility. Explained everything thoroughly.
Aug 17, 2021
I am extremely pleased with the service I receive from Richie eye clinic.
Aug 13, 2021
I was brought into the exam room at my appointment time. That was great! Dr. Schafer did an exam and I did not need to have my eyes dilated. Yeah! Doctor Schafer is so nice. She has such an easy way of talking with me. I really will come in to my eye appointments regularly, because Dr.Schafer is outstanding!
Aug 10, 2021
The initial wait was excessive, once my appt got going it was efficient with no additional waiting between providers. Dr Richie has an exceptional gift of explaining a complex medical condition in an easy to understand package
Jul 23, 2021
Such nice helpful people there. Dr. Gustafson and his assistant are the best. Ienjoy my visit each and every year.
Jul 23, 2021
Great as always, thank you
Jul 23, 2021
I am always treated with kindness and respect at Richie Eye Clinic and my needs are met with concern and efficiency. Dr. Purfeerst is thorough in approaching my special needs.
Jul 14, 2021
Everyone who helped me with the various stages of my eye exam was very friendly, courteous and professional. I have put my optical care in Dr Gustafson’s care for over 25 years and would recommend the Richie Eye Clinic.
Jul 11, 2021
I was very comfortable with the service that I received. Helpful in deciding my choices.
Jul 8, 2021
I have always had good caring service from Richie eye clinic. It the best place to go for your eye care.
Jul 2, 2021
Dr. Gustafson is awesome and Dick Brick rocks!
Jul 2, 2021
Very honest and I trust her completely.
Jul 2, 2021
My lasik experience was amazing! Dr. Richie is so genuine and makes all the fears go away. I was most afraid of the actual procedure. They had a nurse in the room that her sole job was to focus on me, remind me to breath, and held my hand. The surgery was quick and painless. Richie Eye Clinic had such a clean process and procedures that I felt at ease the entire time I was there. They spent quality time answering all my questions and did not rush me through the process. The entire team is so caring and genuine that I cannot say enough amazing things about Richie Eye Clinic!
Jul 1, 2021
Staff is always friendly and very welcoming.
Jul 1, 2021
Grateful for having an experienced professional here in Rice County to care for eye emergencies. Fully trust Dr Richie with diagnosing and treating my vision issues. Early detection is key in macular degeneration and I was able to get in to see him within hours of initial diagnosis. Even with receiving bad news concerning my eyes, I can rest easy knowing I am getting the best care.
Jun 28, 2021
Loved everything about this procedure. Everyone was so helpful and supportive. I highly recommend Richie Eye Clinic for all eye health care.
Jun 25, 2021
Dr. Ritchie is very conscientious and knowledgeable about my condition. I trust him to provide the best possible care for me. Eyesight is precious and not to be taken for granted so I want to see someone I trust. He is that provider. Also, Jill, the Technician was fabulous as well. She is personable, competent, thorough and I loved working with her. Those tests can be stressful but she put me at ease right away. Front office staff is always welcoming.
Jun 25, 2021
Everyone is always nice a very professional
Jun 23, 2021
Great people, do great work.
Jun 23, 2021
Everyone very pleasant and helpful
Jun 19, 2021
Dr. Malmanger and his team did an excelent job checking my vision. One recommedation. It is really time to end the mask requirement.
Jun 18, 2021
Dr. Schafer is so kind, patient and warm. She’s a joy to work with and has great communication skills.
Jun 15, 2021
All the personal were very helpful a knew what had to be done!! I was very confident that my condition would be treated probably and I would get the correct eye glasses!
Jun 15, 2021
I was very pleased with the great staff and Drs. Richie and Hanson explained everything to me about my eyes. I am very excited to have my surgery. They took away my fears about the surgery. Thank you!
Jun 15, 2021
Very friendly and helpful, can answer all questions.
Jun 10, 2021
The staff at Richie Eye Clinic are always very cordial, professional, and thorough. I’ve never had anything other than an excellent experience with them.
Jun 8, 2021
Everyone at Richie Eye Clinic was very nice and professional and made me feel welcome. The Dr. was very easy to understand and spent as much time as needed with me. High recommend. Cliff Christenson
Jun 4, 2021
Only place I will go to. True professionals. Dr. Malmanger is very thorough and top notch.
May 31, 2021
Love going there cause they all are very friendly & help you out in anyway possible.
May 30, 2021
Very satisfied with my visit/exam.
May 28, 2021
Wet happy with entire staff and Misty.
May 26, 2021
Dr. Purfeerst is very knowledgeable and competent, and does an excellent job of explaining my situation clearly. Her assistants are always positive and friendly.
May 25, 2021
Arrived early only waited about 10 minutes friendly, polite, thorough exam. Explanations and history of monitoring conditions easy to understand and feel confident in their professional evaluation.
May 14, 2021
Great staff, super friendly and helpful, best eye exam I’ve ever had!
May 4, 2021
Staff is pleasant and efficient. Process is easy and explained.
May 4, 2021
I have seen Dr. Richie for many years. With underlying health issues that are associated with my eyes, i believe I may not have my eyesight if I had not been seeing Dr. Richie . I am so grateful to have found him and his awesome and professional staff! At Richie Eye Clinic you are not just a patient, you are a friend!
May 1, 2021
Friendly n good access for Deaf people ..
May 1, 2021
Ok good service.wait time very soon
Apr 28, 2021
Very friendly and professional.
Apr 24, 2021
Very friendly and professional. Explained everything very well.
Apr 21, 2021
In truth, I was not treated well by the man who was assigned to help me with glasses. The OD was great, but the experience after that? Not so much. A friend had found frames for me elsewhere, and so I asked for the script. The numbers he wrote are nonsensical. He rudely pushed the paper at me with my dismissal. Never more.
Apr 17, 2021
Very professional. I received a most thorough exam.
Apr 16, 2021
Very thorough and knowledgeable!
Apr 14, 2021
Very competent providers. Courteous assistants
Apr 13, 2021
Dr. Hanson and his staff are so wonderful!
Apr 13, 2021
professional staff and friendly and helpful.
Apr 9, 2021
No review but I like Richie Eye Clinic.
Apr 9, 2021
Very friendly and professional staff.
Apr 9, 2021
on time and professional friendly staff
Apr 7, 2021
It was very plesant. It was fast and easy.
Apr 6, 2021
Always get great service and a thorough exam from this clinic. Always a friendly smile!
Apr 3, 2021
they have always been very good!
Apr 1, 2021
Dr. Gustafson and staff are always a pleasure to work with. They do a great job.
Apr 1, 2021
Grand daughter was very scared of her eye exam. Staff was super helpful to ease her fears. All went well.
Mar 31, 2021
Appointment was on time, staff and physician friendly and efficient. Answered all my questions and return visit scheduled. Perfect!
Mar 31, 2021
Welcoming atmosphere, receptionists plus Mrs Perferst is very knowledgeable and thorough
Mar 30, 2021
Great Overall Experience! Booking an appointment was simple. Time spent in the waiting room was short. The staff was friendly and knowledgeable. The environment was clean and felt safe. This is truly a one-stop-shop for eye care needs. My wife and I had our exams and then were able to choose and order glasses that same day from the high variety and stylish selection of eyewear. A few days later we even received a baby book since they knew we are expecting! An Exceptional, Goes-the-extra-mile, Eye Care Clinic
Mar 23, 2021
Richie Eye clinic staff are ALL HIGHLY professional! Personally, I totally TRUST them with a highly vital facet of my life, my eyesight.
Mar 20, 2021
Everyone was prompt, friendly and very professional. Answered all my questions with answers easily understood.
Mar 12, 2021
The staff are very friendly and make you fell comfortable. I have always had a great experience and would recommend to friends and family. Thank you!
Mar 12, 2021
Nice group of people to work with. Very friendly and answered my questions. Very helpful in finding the right glasses to fit me.
Mar 11, 2021
I have always had a good experience with the Richie Eye Clinic. They are very attentive.
Mar 10, 2021
Very friendly, professional. Explained everything perfectly. Thank you.
Mar 9, 2021
Good service right to the point and easy for me to understand.
Mar 7, 2021
The personnel at the Richie eye clinic are all top notch! Dr Schaefer and her nurse were both so kind and understanding of my headaches!
Mar 2, 2021
well pleased with all facets of the clinic
Mar 2, 2021
Doctor talked a little bit too fast for me
Feb 28, 2021
Very impressed with Richie Eye Clinics professionalism and took the time to explain everything so I understood. They have new state of the art equipment and test that I have never seen before at previous clinics. I will be back.
Feb 26, 2021
Excellent Customer Service.
Feb 26, 2021
No long wait, exam was very thorough and all employees were really knowledgeable and professional.
Feb 25, 2021
All the optometrists I have had here have been great.
Feb 24, 2021
Professional and personable care from everyone I saw during my appointment. Thanks to the Richie Eye Clinic team.
Feb 23, 2021
best crew from check in to good bye!! Everything was explained wonderful!
Feb 19, 2021
The staff at Richie Eye Clinic keeps me informed of exactly how my eyes are health wise as well as vision wise. The staff are knowledgeable. friendly and informative.
Feb 18, 2021
Staff and doctors provide excellent care and I appreciate that they are located in Faribault!
Feb 18, 2021
Very friendly, punctual, and clean! Dr. Hanson was very informative and found answers to my eye problems!
Feb 18, 2021
The Richie Eye Clinic is a great choice for your eye care needs. Dr Purfeerst is very knowledgeable and takes the necessary time to hear her patients concerns, as well as goals. Top notch customer service!!!
Feb 17, 2021
Very clean and staff is friendly and professional
Feb 16, 2021
I have had ,except for last year, regular eye check ups when I have my annual physical. So information was not available for you to have information. I was very surprised when an apptointment.for a year from now was made. I was not given a copy of my prescription. I was not asked if I wanted to pick out new glasses, but was assumed. I spent my time there and everyone was polite. In my past experience I have felt very comfortable with procedures that were going to happen.
Feb 12, 2021
I had tests done that I never knew existed. Very thorough. Employees very friendly yet professional
Feb 11, 2021
Great service friendly take time with their patients.
Feb 11, 2021
Very professional staff. Short wait time.
Feb 10, 2021
Staff are very friendly, helpful, courteous, kind and educating. I appreciate the care and explanations. Thank you! I do look forward to my check-up!
Feb 6, 2021
Very professional and helpful
Feb 6, 2021
Friendly, knowledge staff. Welcoming atmosphere.
Feb 3, 2021
This is a fine practice. Dr. Malmanger, and all others I have dealt with, are professional, accomplished, and courteous.
Feb 3, 2021
All of the staff are so friendly and helpful. Care is well organized with great attention to details. Appreciated the follow up call later in the day after a procedure. Great team!
Feb 2, 2021
Loved how everyone treated me when I first stepped through the doors! Quick and amazing warm-hearted workers!
Jan 27, 2021
Very polite and professional
Jan 26, 2021
Friendly staff and friendly doctor!
Jan 23, 2021
5 star, answered all my questions and were courteous and respectful. Very professional.
Jan 22, 2021
Everything went very good! Hardly any waiting at all!!
Jan 19, 2021
No waiting everyone was nice
Jan 15, 2021
Teresa and Bruce do a great work and I recommend them for anybody to get glasses and appointments for eyecare
Jan 14, 2021
Everyone is so nice. Great service.
Jan 13, 2021
Dr. Purfeerst and her assistant were very professional helpful. Made the appointment fun
Jan 13, 2021
Most people I know already have their chosen eye doctor so I would not be reommending a differnt one.
Jan 12, 2021
fantastic employees minimal wait time attractive atmosphere what else can I say, a total very good experience
Jan 10, 2021
Excellent service and staff.
Jan 9, 2021
Everyone is helpful & friendly. I have been coming to Dr. Gustafson since he took over the practice from Dr. McKeeby. So it's nice to come to someone who knows me well & I'm comfortable with
Jan 8, 2021
Courteous, friendly and knowledgeable staff
Jan 8, 2021
Excellent care,, Everyone is efficient, respectful, caring, and welcoming. I trust the knowledge of the doctors and feel that I am getting the best care possible.
Jan 7, 2021
All the staff I dealt with at Ritchie Clinic were exceptionally accommodating, knowledgeable and friendly at all my appointments for cataract surgery.
Jan 1, 2021
All the tests were thoroughly explained and I had tests that my previous clinic had never done. Very timely exam process and personable staff.
Jan 1, 2021
I thought everything went very well.
Dec 23, 2020
My appointment went very smoothly. Thank you so much to Patty, Carrie, Dr. Hanson and Gretchen. Everyone was very friendly, informative and knowledgeable. Thank you for making me feel comfortable and welcome.
Dec 19, 2020
I always feel welcome at Richie Eye Clinic. I’ve been going there for quite a number of years. I recommend Dr. Misty Purfeerst!
Dec 4, 2020
Dr. Pufeest was wonderful and kind, and very concerned with my problems.
Dec 2, 2020
I'm very happy with the results of the surgery and now I can see!
Dec 1, 2020
Always friendly professional and thorough
Dec 1, 2020
Everyone was very helpful and answered all questions.
Dec 1, 2020
Theresa puts you at ease while she professionally conducts her tasks. Dr. Gustafson clearly explains everything. All staff are very friendly and the excellent care they provide is greatly appreciated!
Nov 29, 2020
My experience with dr richie is always a great one. He always explains exactly what he is about to do he is very comforting!
Nov 20, 2020
Very professional, kind and helpful 😊
Nov 19, 2020
From the time I walked through the doors everyone there was warm and welcoming!
Nov 19, 2020
Very clean inside and friendly staff
Nov 7, 2020
Wonderful experience! Everyone is friendly, helpful and professional!
Nov 7, 2020
Friendly staff, quick to help you and answer quwstions6
Nov 3, 2020
Everyone was very respectful, kind, and helpful.
Nov 3, 2020
I would give your eye clinic a five star review.
Oct 28, 2020
They provided ASL interpreter for us. That was much appreciated.thank you
Oct 24, 2020
Very happy with the service I received. The Dr. Was very thorough and all very courteous and helpful.
Oct 21, 2020
Great customer service and great selection of glasses.
Oct 14, 2020
Dr. Schaffer was wonderful, I couldn't have asked for better care.
Oct 6, 2020
Excellent service and staff! So glad we switched from Mayo Clinic to Richie Eye Clinic!
Oct 5, 2020
The appointment was very good.
Sep 24, 2020
Had a problem, they got me in same day. Great Job!!
Sep 19, 2020
Very good experience. I was looking for a new eye doctor and I really like Dr. Schaefer.
Sep 17, 2020
I am very appreciative of the attempts after cataract surgery to correct astigmatism in one of my eyes. All in all, I am very satisfied with the results of the surgery and the care I received afterward..
Sep 17, 2020
This is my first time at this clinic and the staff and the Dr were wonderful.
Sep 12, 2020
Very warm place and helpful
Sep 9, 2020
Everyone is kind and knowledgeable.
Sep 5, 2020
Walked in and I was greeted with a smile and was able to be taken care off immediately what a treat thank you so much
Sep 5, 2020
I was very pleased with the service I received every one was so helpful!!
Sep 2, 2020
Everyone was so kind, helpful and informative!
Aug 28, 2020
I have seen Dr. Bruce Gustafson for 40 years. He is the best eye doctor around. He is very thorough and knowable. When I lived out of state, I still came back here because of him!
Aug 26, 2020
very efficient and friendly staff, did not feel rushed with any staff.
Aug 19, 2020
Good and prompt service. Exam results explained well
Aug 13, 2020
I appreciate the time you gave my husband and I., answering our questions, and giving us your opinion. Thank you.
Aug 12, 2020
I am always treated kindly and with respect at the Richie Eye Clinic. I appreciate the professional manner of everyone.
Aug 1, 2020
I like the Richie Clinic in Faribault, because they are always friendly and take good care of me.
Jul 29, 2020
Dr Gustafson is very detailed person and explains things very well.
Jul 24, 2020
Richie Eye Clinic is THE BEST!!!
Jul 23, 2020
When I was notified my annual exam needed to be rescheduled and discovered it was pushed out for two months I was not pleased. Nancy, who called me was not pleasant at all. She was very curt and snippy with me. I then knew I had to take it into my own hands and contact a close friend who has worked there for many years.
Jul 18, 2020
Dr Piller is amazing. My visits with her are always comfortable, very through in explaining every aspect of my conditions even showing the pictures of my eyes.
Jul 18, 2020
Dr. Gustafson and his staff are great. Just so friendly and easy to understand.
Jul 17, 2020
Very thorough with eye exam.
Jul 17, 2020
Great care from everyone, many thanks
Jul 16, 2020
I had the same good service and appointment with Dr Pillar as I always do in spite of the covid mess and mask.
Jul 10, 2020
Excellant custom care and friendly staff!
Jul 10, 2020
Having my eyesight checked and questions answered gives me a chance not to forget to rest my eyes more frequently.
Jul 9, 2020
Dr .Murray and his assistance were very pleasant and cordial. Excellent eye exam.
Jul 8, 2020
I am always impressed with the expediency and professionalism of the clinic.
Jul 7, 2020
I always feel like the entire team is so competent.
Jul 7, 2020
Having just returned to the Richie Eye Clinic after a 7 year absence and during the "mask requirements" I was really impressed with the thoroughness of the testing and that Dr. Hanson remembered some unique characteristics about my eyes. Everyone with whom I met was especially conscious of sanitizing and all were very pleasant
Jul 1, 2020
Dr. Malmanger and Katie the optician were excellent as always. Pleased with my new frames and new lenses. Very pleasant visit.
Jun 27, 2020
Dr. Hanson could use my assistance is picking out his ties.
Jun 26, 2020
Great people who know what there doing and very helpfull in all ways.
Jun 26, 2020
I was very satisfied with my eye exam and the helpful hints that Misty gave me.
Jun 26, 2020
Dr Angela Schaefer is so friendly and thorough. Really focuses on the whole person’s well being not just the eye.
Jun 26, 2020
Very friendly staff. Very personable and welcoming. I rarely have to wait and the staff know you by name. Thank you so much for taking the time with me and your staff is amazing!
Jun 26, 2020
I met with Dr. Ritchie regarding possible eye surgery. He told me what my options were in detail and what the results would probably be if I had the surgery done. He answered all my questions and did not pressure me to make a decision right away. The office also practiced covid 19 procedures to protect the patients. As always, I was very pleased with the care that I got.
Jun 17, 2020
Everything was done very promptly and professionally, and the entire staff was extremely cordial.
Jun 15, 2020
Everyone is professional and helpful.
Jun 12, 2020
I like the relationship. Takes time to explain things and keep me informed
Jun 10, 2020
Was upset when I arrived for my appointment and was told the card I received from Humana,illuminating my out of pocket expense wasn't valid at Ricjie Eue Clinic and left but received a call saying there was a mistake,which was fine.The eye doctor found it strange that there hadn't been any images of my eyes done previously.
Jun 7, 2020
I feel that my visit with you was great.
Jun 6, 2020
The staff is very friendly & helpful and I have experienced very little wait time. Dr. Pillar is always very personable, answers all my questions and I never feel she is rushed.
Jun 6, 2020
Glad to see the clinic had procedures in place to protect clients during the covid 19 out break. Every thing went as scheduled with my appointment and exam was performed with no issues.
Jun 6, 2020
Very caring every last one of the workers dr ritchey very professional he did a great job on my eye ty
Jun 4, 2020
Dr. Malmanger is the ultimate professional. The only people I trust for eye care. Katie was excellent with helping me when my new glasses came.
Jun 3, 2020
Dr. Richie and his staff are fabulous. Everyone makes you feel comfortable and welcome. They take the time to listen and never seem rushed to get onto the next patient. The surgical team is just as wonderful. They make you feel comfortable, relaxed and will answer any questions or concerns. I highly recommend this clinic, you won't be disappointed.
Jun 3, 2020
I am always grateful when I can get to see someone because of my multiple eye issues.
Jun 3, 2020
very pleasant staff. Quick service and the doctors are amazing!
Jun 3, 2020
In my experience at the clinic, everyone was very courteous and friendly. Another thing important to me, everything was on time. Great experience.
Mar 18, 2020
Very friendly and caring.
Mar 17, 2020
Very welcoming and considerate. Dr Ritchie explained everything very well and didn't "talk down" to me.
Mar 12, 2020
I am very happy with Richie Eye Clinic. The staff is very personable, yet professional, as needed. Excellent customer service !! Thanks!
Mar 11, 2020
Nice friendly employees.
Mar 9, 2020
The service is great as is. I could not wish for it to be any better. Thank you.
Mar 6, 2020
Loved it everyone was so helpful and friendly
Mar 4, 2020
I just loved the feel of the office! Professional but personal. I felt like my decisions and care were important to everyone and I received help from multiple people on choosing glasses.
Mar 4, 2020
Appreciate seeing a knowledgeable, competent, and thorough female optometrist and scribe that could relate to my concerns, and increased my comfort and trust level. Thank you Dr Pillar!
Feb 29, 2020
Richie Eye Clinic is a up to date, modern medical practice with exceptional customer service.
Feb 28, 2020
Dr. Murray Hanson was available to check my Dad’s vision, and see if any changes were needed. My Dad still seems to have a hard time focusing on what he is trying to read by raising his eye glasses, and squinting. I did not get to talk to Dr. Hanson, after the appointment, by the nurse assistant said it was age related.
Feb 28, 2020
Excellent care! Staff does very professional.
Feb 23, 2020
Totally efficient, friendly, and professional.
Feb 21, 2020
Everyone was very knowledgeable and friendly. Stephanie was amazing at helping me pick out just the right frame for me. I will be sending all my friends and family to them from now on.
Feb 17, 2020
As always I had nothing but a great experience. They are always friendly and very professional. Thank you!
Feb 12, 2020
They were so friendly and really took care of me. Thank you.
Feb 12, 2020
I felt like the exam was thorough, and I understood the condition of my eyes better after it was explained to me. There was no pressure to buy more than I wanted, but recommendations were made that would benefit my eyes.
Feb 12, 2020
Friendly, professional service
Feb 11, 2020
Excellent service by Dr. Hanson and Courtney.
Feb 7, 2020
I felt extremely well taken care of!
Feb 7, 2020
Wonderful, friendly, caring staff!
Feb 4, 2020
Waiting area is open and bright and staff is very friendly. Exam rooms are clean and comfortable. Doctor and assistants are friendly and professional. This was my first eye exam in over 10 years so I probably had a few more questions than most, but I never felt rushed and they answered all my questions thoroughly. Very enjoyable experience, would recommend to anyone.
Jan 31, 2020
We were a little late and they managed to take care of both of us in the time remaining. Thanks
Jan 29, 2020
Courteous and conscientious staff. Extensive array of eyeglass frames.
Jan 29, 2020
Richie Eye Clinic is one of the reasons to take pride in our community of Faribault. Friendly and down-to-earth employees make eye care convenient and focused on the patient. I wouldn't consider going anyplace else.
Jan 29, 2020
Professional and thorough. Explain things well.
Jan 22, 2020
My exam was very thorough. Everything was explained very well.
Jan 15, 2020
I would highly recommend the professional and friendly staff at Richie eye clinic.
Jan 2, 2020
Very nice and great location. The staff and ey Dr.s are very pleasant and explain everything very thoroughly in terms you can understand. Will be "my eye clinic" forever!
Dec 21, 2019
Fantastic service and professionalism
Dec 18, 2019
everyone was efficient and friendly thank you
Dec 14, 2019
I was asked to create a profile for the online portal, but the information that I most wanted, my prescription, was unavailable. I find this to be extremely odd. I will not create a profile because of this. The woman who started out my visit was very good and friendly. She explained things very well. The Doctor, Dr. Malmanger spoke very quickly, seemed to be upset with me for asking questions, didn't practice active listening, and in the end, I left feeling as though I didn't get my questions answered, and do not feel comfortable that my prescription is even correct. Very frustrating. I will not come back to this clinic.
Dec 10, 2019
Always have a good experience at Richie Eye Clinic.
Dec 7, 2019
Very good place. I've always liked it there.
Nov 22, 2019
I didn't have to wait to be taken back. The entire staff was very personable and professional. The entire exam went well. It's great to have a great office right here in town.
Nov 5, 2019
Great service with professional eye exam. All the staff and Dr. were excellent.
Nov 1, 2019
Great people and great service
Oct 29, 2019
I have always been happy with the Clinic and the staff.
Oct 24, 2019
Very efficient, friendly service.
Oct 23, 2019
Timely, pleasant staff, easy to converse with doctor.
Oct 20, 2019
Ritchee Clinic serves my eye Care needs very well.
Oct 16, 2019
Excellent service. On time appts. Dr gives ample time for questions. Never rushed through.
Oct 15, 2019
Professional, thorough and caring!
Oct 9, 2019
Everyone is polite and efficient. Appointments are always on time which is appreciated.
Oct 9, 2019
Very friendly and very thorough.
Oct 6, 2019
I was very satisfied with Dr.Pillar,she is friendly and easy fo talk to and I thank her for getting a second opinion from Dr.Richie,who is also very easy to converse with and is very professional.All my questions were answered,Thank you
Sep 27, 2019
Doctor was very thorough with my eyes and nurse was very thorough.
Sep 25, 2019
Very thorough and friendly
Sep 22, 2019
I was so scared going in because I thought I had a major problem with my eye. Dr Ritchie was calm, kind, informative and reassuring. Was so grateful I went there ❤️
Sep 19, 2019
I went to the wrong location and they figured a way to fit me in. This was very helpful.
Sep 13, 2019
Good people and good service.
Sep 6, 2019
Great service wonderful clinic
Sep 4, 2019
I really appreciated meeting Dr. Pillar. She and her assistant were very thorough in helping me understand my eye issue. Really liked her.
Aug 24, 2019
Everyone was very cordial. Misty is very honest and gave me great advice which I truly appreciate
Aug 23, 2019
15 minute wait. Staff was courteous, and pleasant.
Aug 22, 2019
I love Richie eye clinic, I am always treated with respect and expertise from everyone there.
Aug 21, 2019
Everyone I encountered in my visit was friendly and welcoming. Dr Gustafson explains any of his concerns or tests that he does.
Aug 16, 2019
Dr. M completes very thoural exams, giving me the right prescription for my eye. The sales associates are very helpful in helping me to select a pair of glasses. Thank you!
Aug 15, 2019
Loved it here! I definitely recommend this eye clinic!!!!
Aug 14, 2019
every onne was polite and took their time with me ..
Aug 7, 2019
Warm welcome; gentle, professional care and absolutely immaculate facility.
Aug 6, 2019
I happened into the clinic much by accident, I was working in the area, something flew into my eye I needed attention immediately. I was driving around town happened on this clinic, they were kind and amazing. This was over 10 years ago, I do not trust anyone else with my eyes. Small town friendly! Love all the staff. Thank you.
Aug 4, 2019
Everyone .I saw was efficient, professional and answered questions. No waiting. See you next year. Thanks
Aug 3, 2019
Everything went very well during my visit yesterday; I was pleased. Please don't misunderstand the "5" I gave you above. It's just my personal policy not to recommend any service or product to other people unless they specifically ask.
Jul 27, 2019
I don't like the fact that one appointment can cost $350.00 after a 20% discount. I didn't even see the optomemoligest
Jul 25, 2019
Awesome job by the entire team!! Barb started it all off. Dr Hanson was great. Richard then helped me with the purchase of my new glasses, with great assistance from Katie and Jessica. Thank you all!!
Jul 25, 2019
Don't understand the request.
Jul 23, 2019
Friendly, efficient staff
Jul 18, 2019
The exam they give you is very thorough.
Jul 12, 2019
I called and said I didn’t think I needed to be seen and she talked me into coming in...boy am I glad t did
Jul 12, 2019
My entire visit to the Richie Eye Clinic was very positive. All of the employees were so friendly, knowledgeable, and helpful. I especially had a good experience with the assistance I received in picking out new eye glasses.
Jul 5, 2019
I was a new patient in for a basic checkup. Care was taken to be sure I was comfortable and taken through the battery of tests at and questions at a reasonable pace. Richie Eye Clinic will be my eye clinic from now on!
Jun 26, 2019
Pleasant and efficient. Gave me back vision that I didn't know that I was missing!
Jun 24, 2019
Everything went great and felt like they did a great job making sure my eyes were good to go!
Jun 20, 2019
I have so much confidence in the Drs there knowing I am getting good service. But do not order my glasses there because they are triple the price of other places.
Jun 19, 2019
The whole office is awesome!!
Jun 19, 2019
Everything went well. Dr. Malmanger and his professional associates always make me very comfortable - and do excellent work - on time and on point..
Jun 13, 2019
The staff was very friendly, organized, and thorough.
Jun 11, 2019
I love how you leave a reminder for appointments! Thank you!
Jun 11, 2019
Extremely supportive; listen, really listen to concerns and offer informative suggestions. Excellent demeanor on both. thank you so much!!
Jun 7, 2019
The staff is very friendly and professional. They made me feel very comfortable. The staff explains what they are doing during each step of the exam.
Jun 5, 2019
I wouldn't trust my eyes to anybody else! They know what they're doing, and they care about each patient.
May 30, 2019
I am always pleased with the service I receive from Dr. Gustafson and the whole staff. I recommend this clinic to everyone.
May 25, 2019
I thought everyone at Richie Eye Clinic was very professional and answered every question I had. I'm so happy with the results of my eye surgery.
May 24, 2019
Dr. Pillar is very professional, courteous, and knowledgeable. The entire support staff provides excellent customer service.
May 21, 2019
Numerous friends have been very happy and satisfied with the services given by Richie Eye Clinic. I have not met a person in Southern Minnesota who has not heard about Richie. We have encouraged many to consider Richie.
May 17, 2019
The four staff members I spoke with from the time I checked in to the time I left were all really nice and fun to deal with.
May 16, 2019
Helpful, curious, friendly and informational
May 14, 2019
Always find office support people to be cordial and helpful. Appointments are personal and include conversation that's pleasant - goes beyond just the basic information needed and given. Professionalism from all staff and doctors.
May 8, 2019
Dr Hanson completed a very complete and efficient examination. He arranged a prescription for my eyelids before I knew it. His conclusions were given to me so I could arrange my own source of lenses.
May 7, 2019
Everybody that I came in contact with during my visit for my eye exam were very professional, friendly and knew and answer my questions to my satisfaction. Thank you
May 4, 2019
I would not go anywhere else for eye care
May 1, 2019
Thanks to the entire staff for your continued commitment to my well being.
Apr 18, 2019
Always very professional and nice to explain everything
Apr 5, 2019
All of the personnel are very professional, yet warm and helpful.
Apr 4, 2019
I feel like family when I go to get my eye exam. Every part of my check up is top notch!!
Mar 22, 2019
Everyone is very friendly and professional.
Mar 20, 2019
Very satisfied with my appointment.
Mar 13, 2019
The assistant and the eye doctor were both fantastic. Both personable, yet professional !!
Mar 6, 2019
This experience has left me with a good feeling about the clinic and its personnel. Personnel seem to work together for the patient;s best interests.
Mar 1, 2019
Everyone was very friendly and helpful
Feb 24, 2019
Everyone and everything was excellent
Feb 21, 2019
The equipment that is used for checking retinas and pressures has really built capacity. My appointment was very quick, probably twice as fast as it has been in the past. Staff is professional and Dr Richie is an utter pro.
Feb 19, 2019
Richie Eye Clinic - all personnel very courteous and helpful. Get the best service.
Feb 14, 2019
Great people and service, always smiling and personalities always cheerful
Feb 14, 2019
Very complete exam and they were friendly staff who took ample time with me.
Jan 30, 2019
excellent service by all staff and doctor Pillar
Jan 26, 2019
Dr Hanson and his associate did a great job with my eyes. He found some different problems and got me going on meds to take care of it.
Jan 24, 2019
Always great and professional service!
Jan 18, 2019
Everyone is very friendly and helpful
Jan 18, 2019
I like the procedure of waiting behind the sign if someone is checking in, is for privacy. Staff is always smiling, they enjoy caring on a conversation.
Jan 9, 2019
Dr. Malmanger was oncall, and diagnosed my detached retina on a Sunday night. He was kind, patient, empathetic and arranged for the surgery the next day.
Dec 27, 2018
I was running late for my appointment and thank you for taking me in ❤️ Janine
Dec 22, 2018
There is easy access to the facility and ample parking. There has been some staff turnover in the last year but all the "new" people have become experienced quite quickly. I am always greeted warmly, reminded of my next appointment and treated like a valuable patient.
Dec 18, 2018
The staff and the doctors at Richie eye clinic are helpful and friendly. They answer my questions, explain the difference tests I need to have done and always make sure I understand the results. The doctors always explain in terms I understand what is going on with my eye health and send letters to my primary care doctor to keep her in the loop. I wouldn't go anywhere else.
Dec 16, 2018
I’ve seen Bruce for eye care for 40+ years. Perfectly satisfied with the services of a trusted provider!
Dec 12, 2018
everyone is wonderful at your clinic. Makes me feel special!
Dec 12, 2018
Always happy with appointments at this clinic. Friendly & knowledgeable staff, up to date technology. Dr. Gustafson always answers my questions and addresses any concerns I have with my eyes. I feel I get a better examination than I have gotten at other clinics I have gone to in the past.
Dec 6, 2018
I am relieved to know that the equipment and knowledge is there. Otherwise if I had gone back to Walmart and other places doing eye tests, the changes in my eyes would not have found. I am impressed. Probably worth the 300$ it costs.
Dec 5, 2018
Everyone is helpful and friendly.
Dec 5, 2018
My Dad is 92 and really felt he did not need new prescription glasses Where he is going.... Every staff member was kind and thorough, and tried to communicate loader for him to be able to hear.
Dec 5, 2018
always a pleasure to come to the eye clinic. Very friendly and professional.
Nov 20, 2018
Excellent and professional personnel. All are very friendly.
Nov 19, 2018
Everyone was very helpful for it was my first time in that location and I was rushing and forgot my glasses
Nov 8, 2018
Very friendly staff. Employees looked happy at work.
Oct 31, 2018
I love your clinic and the doctors or else I would to drive 3 hours to see them. I did not appreciate waiting over a hour today to see doctor but he did do my laser treatment, which I ws very thankful for.
Oct 24, 2018
All the staff was very helpful and pleasant.
Oct 20, 2018
Very pleasant at front desk and asst. Was very very pleasant Dr. Was kind and explain thing in an understandable manner.
Oct 17, 2018
I am pleased with the care my doctor takes during my visits and the detailed attention she pays to make sure my needs are met. I also appreciate the effort shown by the staff in assisting me with the purchase of new eyewear. The courteous and friendly staff at Richie Eye Clinic always makes my visit a pleasant experience.
Oct 10, 2018
Staff is courteous and friendly and Dr. Gustavsson is thorough and explains to you what needs to be done. There is no pressure to purchase eyeglasses every time.
Oct 4, 2018
Always professional, always efficient, always friendly too.
Oct 3, 2018
Good service. Very efficient.
Sep 29, 2018
I have been going to Ritchie Eye clinic for 12 years. Awalys excellent service and cheerful personal. Highly recommend to all.
Sep 29, 2018
Very professional when I ordered glasses
Sep 19, 2018
Everyone, from the receptionist to the opticians, were professional. The experience was a good one. I do wish you carried the Essilor brands, and not an off brand. And I do hope I will be happy with the new glasses.
Sep 13, 2018
Great visit always happy when I leave.
Sep 13, 2018
Very good people and provide good level of service.
Aug 30, 2018
I give Dr. Gustafson and his staff a 5 Star rating.
Aug 17, 2018
Very happy with the service.
Aug 15, 2018
DR. MALMANGER does an excellent and thorough job with his exams. He is very personable.
Aug 9, 2018
Everybody in the office makes you feel welcome and are genuinely concerned about your eyes. I’ve been going to Dr. Gustafson since the 1970’s and he is great!
Aug 8, 2018
Always a great visit. Everyone is professional and kind. Picking out new glasses was painless, the support of the team made this daunting task fun. Thank you for always taking care of me. It was kind of funny how I found this clinic, while working in the area I scratched my eye. Desperate to find relief, Crossroads was not for from the job site. In less then 10 mins I was no longer in pain. I have continued to drive 40 mins to be seen at this clinic.
Aug 2, 2018
Great news good job recommendations for your service wonderful!!
Jul 25, 2018
Dr. Hanson is very thorough and his bed side manner is pleasant. I would recommend him or any of the Dr's at this clinic.
Jul 18, 2018
I love going to the eye doctor. Everyone is so helpful.
Jul 3, 2018
Friendly, on time and thorough
Jul 3, 2018
The appointment went well from the waiting room to the exit. NO waiting, all questions answered so I understood. Hard to think of anything that needs to be changed.
Jun 21, 2018
There when you need them and very pleasant staff.
Jun 17, 2018
I felt like you saved my live I was scared I was having stroke. Thank you misty from the bottom of my heart. Appreciate all the time you spent with me
Jun 16, 2018
Great service every time.
Jun 15, 2018
Always very professional and friendly. Worth the looong drive from Northfield.
Jun 13, 2018
Nice place and very friendly staff
Jun 13, 2018
Friendly caring staff. Information from Dr. clear and easy to follow.
Jun 8, 2018
So expensive for someone who hasn’t met their deductible in a high deductible plan.
Jun 8, 2018
Very professional very helpful very pleased with every thing
Jun 7, 2018
Very short wait time in the lobby. Friendly and professional staff.
Jun 5, 2018
It is a very nice eye clinic and everyone is so friendly. I am moving out of state and needed my records and they got them to me so quickly it was very nice of them.
Jun 1, 2018
Very helpful, clear and informative.
May 23, 2018
Intake technician who did the initial screenings never introduced herself or what she was going to do.
May 22, 2018
I loved the attention Anna gave me. I like all the styles to choose from
May 12, 2018
Your staff were very courteous, knowledgeable and professional during my visit. They were patient during difficult procedures and I appreciate their kindness.
May 10, 2018
I am pleased with the Richie Eye Clinic and especially Dr. Hanson. I have chronic dry eye syndrome and there is not much they can do for that but he always tries to come up with something that will help.
May 8, 2018
I have been going to Richie Eye Clinic for years and have trust in them.
May 3, 2018
I am pleased with my doctor.
May 3, 2018
Great staff from secretaries to doctors
Apr 25, 2018
I loved getting my reminders via text and email.. helps a lot!
Apr 19, 2018
I have always been and continue to be impressed with the professionalism and personal interest in my annual visits to Richie Eye Clinic.
Apr 11, 2018
I was very impressed with the thoroughness and care given by both Dr. Piller and the technician I worked with and pleased with their evaluation.
Mar 27, 2018
Very good . I am happy select this for servic
Mar 16, 2018
I needed to come in same day and had not problem. Staff are friendly and helpful!
Feb 28, 2018
Top rate from front desk through the entire exam. Very polite,courteous, and thorough. Going above and beyond to make sure I understand exactly what is going on with my eyes and what the next steps will be.
Feb 27, 2018
My experience at Richie eye clinic was excellent in every way.
Feb 17, 2018
4 1/2 stars very good people here!
Feb 16, 2018
Well organized, competent, friendly.
Feb 15, 2018
Love Dr Piller, she is always so nice and professional.
Jan 31, 2018
I have gone to this clinic for several years. I am very happy with their service.
Jan 27, 2018
This is a great place - I have had cataract surgery here, and have been treated also for dry eye, and of course regular exams. Everyone is professional and friendly. You promptly get into your appointment, and everyone treats you with respect and are easy to get along with. I have recommended Richie Eye Clinic to others.
Jan 26, 2018
Wonderful service with very friendly and knowledgeable staff!
Jan 11, 2018
Always appreciate the excellent care and quality of service at Richie Eye Clinic! Thank you!
Jan 6, 2018
On time appointment, friendly and knowledgeable staff, great Doctor. All exceeded my expectations.
Jan 5, 2018
GREAT place and WONDERFUL staff
Dec 14, 2017
As always, very pleased with my annual eye exam. All staff is professional and knowledgeable. Dr. Gustafson does a great job of getting the right strength for my contact lenses so I can see using mono vision.
Dec 8, 2017
Very friendly reminder about appt and get me sign language interpreter
Nov 23, 2017
I had appointment this week at 8:10 AM, I walked out at 10:27. I waited and waited in the room for Dr. Richie. I would have appreciated someone to tell me or apologize the morning was running behind. You can't cover up the clock. I have always had a on time not waiting. I know unexpected can come up. Keep your patience informed.
Nov 17, 2017
Very thorough review of my vision as conducted by staff and Dr Pill4er. A followup visit with Dr Weisbrod at the helm leaves some doubts about future visits. His delivery system left a few doubts about the condition of my eyes.
Nov 7, 2017
Everyone working at Richie Eye Clinic is extremely knowledgeable, friendly and professional. I always know I'm in good hands. The front desk ladies are always pleasant, the technicians very thorough and Dr. Gustafson is wonderful. Optical department is also great with adjustments and sells excellent quality frames and lenses. I won't go anywhere else!
Nov 3, 2017
Great appointment except sat in the room waiting way tooooo long for Doctor to come in for exam. Great doctor
Oct 27, 2017
I was taken care of right away and everyone was very polite. It was a great experience.
Oct 20, 2017
Always a pleasure to come to Richie Eye Clinic.
Oct 11, 2017
Excellent service, knowledgeable and friendly.
Oct 10, 2017
At 65, I have worn glasses for 62 years. Ever since Dr. Gustafson came to Faribault, he has been my optometrist. When he joined Richie Eye Clinic, I followed. The clinic is a fine extension of his services. Now in need of cataract surgery, I will have what I am certain is another wonderful experience with the quality care services of Richie Clinic,
Oct 7, 2017
Very much on time, excellent service
Oct 6, 2017
Satisfied with Richie Eye Clinic, however, company operating this survey could make it easier to complete this survey.
Sep 13, 2017
The online reminders are excellent especially when making an appointment a year in advance.
Sep 13, 2017
Excellent care and wonderful people.
Sep 12, 2017
Was happy with the professionalism of personell. Highly recommend.
Sep 6, 2017
Dr. Pillar and Stephanie were great! They answered all my questions and concerns without overwhelming me with information. I couldn't of asked for better
Aug 29, 2017
Everyone from Barb at checkin to Stacy for pre appt to Doctor Hanson were very pleasant, efficient and professional.
Aug 24, 2017
Wonderful associates with positive & friendly attitudes. Makes you feel relaxed.
Aug 3, 2017
Good news great exam appreciate the fairness of results. Thx
Jul 21, 2017
Very pleased with everybody at this clinic.
Jul 6, 2017
My wife and I were able to set an appointment on the same day. It was our first visit to Richie Eye Clinic. The flexible hours were helpful in setting our appointments. We were both impressed with the professional office setting and quality of service. The staff was great; they were thoro, very warm and helpful. They answered questions and explained things as they went through the exam. We would highly recommend this clinic to anyone.
May 25, 2017
Very thorough eye exam. Efficient and friendly.
May 11, 2017
Dr Pillar is very thorough when dealing with my eyes/vision. The staff is knowledgeable and helpful. The location is great!
Apr 29, 2017
VERY GOOD EXAM CHECKING EYES
Apr 26, 2017
I've been a customer of Richie Eye Clinic since having Lasik surgery in 1998. Still pleased with my Lasik surgery and Richie Eye Clinic.
Apr 15, 2017
This was my first visit to Richie Eye Clinic, I was impressed with the people the facilty.
Apr 13, 2017
Excellent, 5 Star plus!! I would recommend and have recommended Richie Eye Clinic to others. Please thank the staff for their excellent care.
Apr 8, 2017
The best eye clinic ever!
Apr 8, 2017
In on time for appointment and very informative from my Doctor?
Mar 24, 2017
In and out very fast. My eye dr and his nurses are very efficient.
Mar 24, 2017
The three people that took care of my needs were just great and professional!
Mar 10, 2017
I had a very nice eye exam, the staff was excellent. I would refer the clinic to all my friends and family.
Mar 7, 2017
No opinion, didn't use online functions
Mar 2, 2017
Great place to go, the entire team is awesome!!!
Mar 1, 2017
thank you for getting me in so quickly.
Feb 21, 2017
Always very prompt and attentive service.
Feb 8, 2017
Very pleased. I didn't have to wait. Dr Malmanger is very thorough. Everyone is very nice and efficient.
Jan 30, 2017
I was very impressed and pleased with my experience.
Jan 29, 2017
great visit learned a lot
Jan 22, 2017
I always feel like I received the best care possible when I go to Richie Eye Clinic. I have been going to Dr. Gustafson since I was a child and would not go anywhere else. Staff is always friendly and helpful.
Jan 6, 2017
The staff are friendly and clearly have an upbeat, professional approach to eye care.
Jan 5, 2017
Appointment was on time. Everyone was friendly.
Dec 29, 2016
Everyone is friendly and heloful. Very professional.
Dec 28, 2016
Great Experience. On time and pleasant staff.
Dec 20, 2016
Richie Eye Clinic is the only place I will go for my eye exams!!
Dec 17, 2016
very friendly, helpful, caring staff
Dec 9, 2016
I received my appt. on time, and Mr. Hanson and his assistants were courteous and I got my results right there, and got suggestions as to help make my eye health better.
Dec 7, 2016
The service at the clinic is excellent, everyone is so kind and professional. I am only disappointed that I was not told before I had cataract surgery that it could cause dry eyes. I would give my experience a four star rating.
Dec 6, 2016
Appointment availability works with my schedule, good location and doctors
Dec 4, 2016
I am delighted due to the referral by a true Decorated War Vet and American Patriot! Trusting his advice, with delight, disclosed a most impressive Office decor and the Staff of excellence to detail and courtesy at Richie Eye Clinic. Nancy welcoming, Loren special tech, Tracy detailed, and patient comprehensive Dr. David Malmanger are undeniably the most punctual enduring, offering counsel to personalized options sustaining curative natural healing, complete my experience which validates this true combat decorated Veterans testimony!!!
Dec 2, 2016
The staff here at dr. Ritchie is just fantastic. I highly recommend anyone that needs any type of work or just going in for check-ups this is the place.
Nov 29, 2016
I had a good experience at the eye clinic.
Nov 25, 2016
As always, the care I experienced was exceptional. I feel I am in an atmosphere of the most knowledgeable and caring professionals.
Nov 11, 2016
I was very pleased with the care I received at the Richie Eye Clinic.The staff was very attentive and informative.Dr. Richie explained the procedure I will be having and made me feel at ease.
Nov 11, 2016
thanks for having a Sign Language Interpreter.
Nov 9, 2016
Amazing. Kind, thoughtful and informative staff. Very courteous
Nov 5, 2016
Thank you so much, everyone is so professional and helpful!
Oct 28, 2016
I have always found the Richie Eye Clinic personnel to be professional, friendly, and eager to help.
Oct 28, 2016
Excellent customer service. The health of my eyes is taken very seriously.
Oct 27, 2016
I can't say enough about Richie Eye Clinic, the staff and Drs. are all so wonderful and take time with every patient walking in. I looked around and listened when I came into the clinic and the people checking patients in to the people helping with glasses was a very calming atmosphere. Thank You to Dr. Misti who wanted to get another Dr. for a 2nd opinion, I am always comfortable walking into this office. I have recommended this eye clinic to many people. Thank You Dr. Richie for the visit today and his professionalism and knowledge of eyes that gave me comfort knowing I was in good hands. Thank You everyone!
Oct 26, 2016
Friendly and helpful staff
Oct 24, 2016
I have made comment below in the feedback area. Hope this is correct..See below
Oct 19, 2016
Very nice freindly ladys at front desk .Doctor knew her stuff .
Oct 11, 2016
Had annual eye exam. Everyone was very professional and courteous.Highly recommend.
Oct 10, 2016
Very efficient staff from reception to exams. I will recommend this clinic.
Oct 8, 2016
Receptionist friendly and helpful. Exam professional and timely. I give all of them a thumbs up.
Oct 5, 2016
very detailed information sent home with patient for sucessful surgical recovery.
Sep 15, 2016
Continue contacting me online or text.
Sep 8, 2016
I've always liked Richie Eye Clinic. Excellent service and everyone is so nice & helpful and they really know what they're doing.
Sep 7, 2016
Support staff and doctor were very efficient. Did not wait long in waiting room. Had good appointment.
Aug 31, 2016
My visit was professional, courteous and timely.
Aug 25, 2016
From Barb at the front desk to Erin in my preliminary appt to my doctor Murray Hansen to picking out new glasses, you are treated with the utmost of professionalism.
Aug 20, 2016
I was very impressed with this clinic!! Very nice staff and helpful!!
Aug 17, 2016
I had an 11:00 appointment and thought I might need to wait - NOT - I was greeted promptly, the prep for my service was efficient and the treatment was nearly painless. Good Job!
Aug 12, 2016
Awesome care, everyone was very knowledgeable of their jobs and all my questions were answered.
Aug 11, 2016
I like how wonderful I'm treated when I come here
Aug 5, 2016
I will never see anyone but Dr. Hanson!
Aug 4, 2016
I will never see anyone but Dr. Hanson!
Aug 4, 2016
Richie Eye Clinic has the best customer service and professional staff in the area. It is always a pleasure to have any eye needs taken care of by their team.
Jul 21, 2016
Excellent staff and facility
Jul 20, 2016
A good experience overall ..pleasant, helpful staff as well as thorough comfortable exam.
Jul 16, 2016
Very easy to find online a lot of good information can be found there
Jul 14, 2016
5 star....just want to check, what is the gray area in the back of my left eye is call.
Jul 11, 2016
My appt. Went good got in and out no time.
Jul 2, 2016
Thanks so much for the great customer service and medical care!
Jun 28, 2016
Everyone was so pleasant and helpful
Jun 21, 2016
Everyone was so pleasant and helpful
Jun 21, 2016
The Richie Eye Clinic is the BEST!! That's why I will continue to go there even after I move to Rochester!!
Jun 8, 2016
Great care and Richie delivered as promised the care for my eyes. Would definitely recommend them.
Jun 7, 2016
Please see comments below
May 28, 2016
It was GREAT; I walked in (early) and they got me right away and I was seen by the nurse first and then by the doctor.
May 28, 2016
Outstanding and friendly service
May 19, 2016
Everything went off very smoothly, all of ur personnel were very courteous. My rating A+
May 18, 2016
Richie Eye Clinic has always been on top of my medical issues and medications. The Docs are well educated and I can trust that they know what to watch for. The staff is also trained to run the equipment and is very nice.
May 17, 2016
Richie Eye Clinic has always been on top of my medical issues and medications. The Docs are well educated and I can trust that they know what to watch for. The staff is also trained to run the equipment and is very nice.
May 16, 2016
Doctor Richie and his entire staff was professional and thorough during my visit. Everyone I encountered was kind and courteous. I feel very fortunate to have such a level of service so close to home.
May 13, 2016
I miss the personal interaction> I received an email & a text requesting that I confirm my appointment. The automated telephone system is disappointing as well. Seems like you are trying to be like the large clinics from the city, that isn't what small town people really want. Not the Richie eye Clinic that it used to be! Theresa & Dr. Gustafson were great but I did not feel very welcomed or appreciated by any other staff.
May 11, 2016
All the staff with Richie Eye Clinic makes your visit comfortable, from consults, concerned matters, check ups or surgery. They are the proof of Tender Loving Care! And Dr. Richie is always color coordinated. Cool!
May 10, 2016
As always professionals! So kind and friendly, a family environment. Thank you for your continued care!!!
May 7, 2016
Richie Eye Clinic was very timely and professional. I would go there any time I needed.
May 6, 2016
Great Visit!! Really enjoyed Misty, glad I had the opportunity to be seen by her.
May 6, 2016
The best eye clinic in the area.
Apr 24, 2016
I especially appreciated the technician saying, "Now I am going to--" and "Next we will--"
Apr 21, 2016
Everyone is very kind and professional.
Apr 16, 2016
I was very pleased with all of the staff. The are very helpful and know their profession very well thank you very much
Apr 13, 2016
You guys do a great job! Everything was perfect, the people are both casual and social along with being professional. Its a really good combination and makes the appt not seem so intimidating. Bruce is a fantastic doctor and really makes the whole process easy and fun.
Apr 13, 2016
It's a pleasure to go to your office. Everyone seems to like their job. The girls are friendly with a smile and very helpful. They are relaxed and don't hurry through the exam. Thank you girls!!
Apr 9, 2016
The effort your staff makes to be pleasant, efficient and effective shine through all you do. Thank you all for taking care of my precious eyes.
Apr 8, 2016
Staff is always very friendly & helpful. I was referred here & will continue to share the good word as well
Apr 7, 2016
I was treated very well by receptionist , nurse and from Dr. Purfeerst. No complaint about any of them.
Apr 2, 2016
The eye glass store had trouble pinning down a price on new glasses and when they did seemed exhorbitantly high. Will price my prescription at another facility.
Apr 2, 2016
I always feel safe and valued as a patient here. Also I have great confidence in their skill level.
Apr 1, 2016
I was asked "do you want new glasses" and i said no, and evidently that determined whether i needed new glasses or not, or if i needed an eye exam or not????
Mar 30, 2016
The staff and Dr. Purfeerst were extremely courteous and professional. I did not wait at all-very thorough. I'm a new patient and I wanted to establish care in the area. I have found it!!
Mar 29, 2016
Want to say thanks for allowing have sign language interpreter si I can understand between me and eye doctor
Mar 23, 2016
Dr. Hanson is great and is always helpful. He listens, answers questions and is patient as well. He works well with myself and my son in explaining things about our eyes.
Mar 23, 2016
My exam was thorough and gave me an understanding of my eyes' health. Staff was friendly and courteous. Very nice office environment.
Mar 16, 2016
Just want to let you know my email address is changed, it is now ernaque0607 please send mail to my new address, thanks erna
Mar 10, 2016
The exam and total visit were very thorough and helpful. Explanations were in depth and easy to understand. All my questions were answered.
Mar 8, 2016
The staff is always great every time I go there. Dr. Gustafson takes the time with me. He always explain things. Would highly recommend Richie Eye Clinic. I always have a great experience every time I go there
Mar 4, 2016
Very satisfied with service so far, hope glasses work as planned.
Mar 4, 2016
Pleasant and friendly staff. Professional staff and respectful.
Mar 4, 2016
Charging $1700.00 for two pair of glasses is alot of money! I will have to wait till the glasses come in to evaluate fully if I got my monies worth. I don't know what the Drs visit will cost.
Mar 1, 2016
From the first call to make an appointment to the end of the visit, I appreciated the professionalism and friendliness of the staff. There is a definite pride as well as high level of skill at this clinic. The staff went over billing costs and options and really worked with my situation. I am very happy that I switched clinics.
Feb 29, 2016
When making appointments, employees are pleasant on phone. I did not have to wait for my appointment time. Eye exams are efficient and doctor is on time. I like the glasses they have displayed. And my questions were answered by the doctor and nurses.....
Feb 26, 2016
Dr. Gustefson did a wonderful job of explaining things so I fully understood.
Feb 24, 2016
Everyone from the receptionists to the technician and the doctor were great to my daughter and I. We even had an extra young girl along as they had a family emergency and everyone was really nice and helpful.
Feb 18, 2016
It was a great experience. The whole staff was very professional and friendly. Dr. Richie explained my needs and options so very well and I was impressed with my visit . impressed
Feb 16, 2016
The Doctors and staff always listen to and take time to respond to my questions and/or concerns.
Feb 12, 2016
Everyone was great. No problems.
Feb 6, 2016
Dr. Gustafson was very friendly and thorough, answered all of my questions and provided a number of options for my situation. And Gretchen was very helpful in assisting me in picking out frames. Very impressed.
Feb 4, 2016
These folks make very sure you are satisfied and stand behind their work
Feb 4, 2016
My apt was on time, pleasant people and all went very smoothly; especially as I do not have any issues at this time! Thank you!
Jan 29, 2016
I've been going to the Richie Eye Clinic for over 12 years, the entire staff are wonderful & my doctor, excellent.
Jan 20, 2016
The staff members were very receptive to my questions. Very understanding of my situation. Helpful in setting me at ease with my diagnosis.
Jan 16, 2016
I am always very pleased with my visits to Richie Eye clinic. Dr. Richie treats me gently and explains my condition thoroughly. He is very competent and caring. I appreciate him and his staff. Thank you, Harold
Jan 14, 2016
Everybody was very friendly very talkative I enjoyed the experience always do answered all my questions
Jan 13, 2016
Great people great care really like coming here!
Jan 13, 2016
Very professionable and friendly.
Jan 12, 2016
This was my first experience with your clinic. Very comfortable atmosphere. Very professional. Very secure feeling as well. Made me feel that my eye would be handled in the same way professional and "SAFE".
Jan 3, 2016
I aways feel I am getting top notch care at Richie Eye Clinic. I am treated like a friend not a "number." Dr Gustafson and Theresa Clark are always kind and caring, adding that home-town feel. Please don't ever change that. No matter how much a business grows, keeping that personal touch with patients is so important! Thank you for that!
Jan 1, 2016
Everyone is friendly and professional and I feel very welcome when I come to the office Happy New Year Ginny Tuma
Dec 30, 2015
Very friendly and good help.
Dec 30, 2015
the surgery I had there was great
Dec 30, 2015
Excellent, Professional, Friendly Staff! State of the art office and equipment!
Dec 29, 2015
Dr. Hanson is great as well as all other staff. The eye glass/frame area was nice; however, could use a bit more training on what glasses they have in stock relative to Motorcycle protection. Thanks
Dec 22, 2015
Dr. Purfeerst was very pleasant to work with! She answered all of my questions and I was very happy!
Dec 22, 2015
Always friendly service and they try hard to get both our schedules to be convenient.
Dec 18, 2015
Couldn't ask for better service or friendlier staff.
Dec 17, 2015
As I mentioned to Dr. Misty, I've had nothing but excellent experiences with her and the clinic. I have complete trust in you. Jerry Davis
Dec 12, 2015
I wouldn't go to any other eye doctors. They give you the best of care and are extremely thorough. I've heard horror stories about other eye clinics. I'm so happy that I chose Richie Eye Clinic for my eye care needs. I have MS and it's very important to have excellent eye care.
Dec 10, 2015
The doctors and staff are very professional and caring.
Dec 8, 2015
Dr. Ritchie was awesome. I am very disappointed with Dr. Purferrest. We spoke with her on the weekend, and by her input we did not go in until Monday morning, this was Saturday at 1100am. My son had a detached retina. My husband said my son mentioned a yellow color in the field of his vision. She noted that this was probably his lens passing in the way. When Dr. Ritchie noted on Moday that this was the viterius leaking. So the ophthalmologist is great, concerned about on call service. I know there is always the emergency room here, but I have reservations about the care in the ER.
Dec 8, 2015
I do appreciate it when the providers are punctual and they really were. Yet I didn't feel rushed.
Dec 3, 2015
It is always a pleasure to see Dr Hansen and staff.
Dec 2, 2015
We drive in from Burnsville, Mn to the Richie Eye clinic.
Nov 28, 2015
My cataract surgery was handled in a very professional manner by all.
Nov 26, 2015
Dr. Purfeerst was fantastic, as well as the support staff. (And even the intern/trainee was amazing) For someone like me, who ignored their eye health for too long, I couldn't have asked for more!! Thank you
Nov 21, 2015
For ? #4, when I arrived the one receptionist was on the phone and it did take a while for the other receptionist to come out from the back. No big deal. I have always seen Dr. Hanson and enjoy a good rapport with him. Optical was also quite busy and 3 or 4 people were waiting for help.
Nov 19, 2015
I was very thankful that the office staff were able to schedule me in on the same day to take care of the sty on my right eye lid.
Nov 17, 2015
I wish that I was given my prescription. I left with nothing in hand, sample contacts were ordered and will be delivered so that is nice. I will need to followup a week later to check the contacts. I should be given a signed copy of my prescription. It was nice to get a coupon for $50 off glasses purchased at their office.
Nov 13, 2015
Very good and nice doctors.
Nov 12, 2015
I referred my parents to you & my mother has referred another lady to you. We all are really pleased with the great service & caring friendly attitude from all your staff. Thank you, Wanda K. Hanson
Nov 9, 2015
Dr. Purfeerst is an excellent doctor. She explained everything, gave me great advice with options and has a good sense of humor. What more could I ask for?!
Nov 6, 2015
Thank you for being very professional and helping me feel better.
Nov 5, 2015
Dr. Gustafson explained every thing in detail and answered all my questions. Staff was very professional. Overall a good experience.
Nov 4, 2015
The clinic exudes competence. They helped me understand what options I had, as well as the cost and probable consequences of those options. There was no pressure one way or another.
Nov 3, 2015
All went well! Thank you!!!
Nov 1, 2015
I had a corneal abrasion . The doctor was knowledgeable as to how to relieve the pain and the best way to treat it.
Oct 31, 2015
My experience at the Richie's has always been very professional yet personal. I have the faith and trust in them that they know what they are telling you is for your best interest.
Oct 28, 2015
Looking forward to next visit
Oct 26, 2015
I received the most complete and attentive exam that I could of. All my concerns and questions were not only answered, but I felt genuine concern for my eye health!
Oct 22, 2015
Good care and friendly atmosphere.
Oct 22, 2015
I alwaya leave with a good feeling knwing that things are stable.
Oct 21, 2015
It is comforting to know that we have a very good eye clinic located in our city where we can visit once a year and know that we are being taken care of.
Oct 15, 2015
Both the doctor and nurse were very thorough and professional in my examination.
Oct 15, 2015
I was very pleased with the care and service I received at my appointment.
Oct 14, 2015
Very good experience. Staff and Dr. Richie very knowledgeable and explained my eye situation very well.
Oct 14, 2015
Thanks for making my 3 year olds first time a success!
Oct 10, 2015
I though I was treated very we'll everyone was very professional an knowable I hope the futures visits can help my vision as much as possible these eye problem are really wearing on me
Oct 10, 2015
Thank you so much for getting me in to see Dr. Purveest (sp?) so quickly. She was great as was her assistant.
Oct 9, 2015
I was very satisfied with my yearly eye exam. All concerns wee addressed.
Oct 7, 2015
i felt very good about my experience. I left with the feeling my concerns will be taken care of in a very professional manner.
Oct 6, 2015
Everyone was very friendly and very helpful.
Oct 5, 2015
Dr. Purfeerst & her team were great to work with. It was a great education. Eyes are amazing.
Oct 3, 2015
Great service,fast appointment time
Oct 2, 2015
I would rate Richie Clinic over Mayo Clinic for giving eye injections.
Sep 30, 2015
I have known a number of the doctors and team members at Richie Eye Clinic for some time, but never been a client. I knew what great people they had, but this was backed up with impressive technology and fantastic service at every turn. I highly recommend visiting Richie Eye Clinic!
Sep 28, 2015
All of the staff that were involved in my appointment were very helpful. Dr. Malmanger answered my questions concerning chemo and radiation on the eyes so I could easily understand.
Sep 25, 2015
I get a feeling of confidence from my visit.
Sep 25, 2015
Professional treatment - knowledgeable staff
Sep 19, 2015
Everybody is so friendly and makes you comfortable
Sep 19, 2015
Everyone was very friendly and helpful in regards to any questions or concerns I had. It was a very enjoyable visit.
Sep 18, 2015
I have seen DR. Hanson for a number of years and am always pleased with his concern and care of my eyesight.
Sep 17, 2015
Staff was there to take me back for my appointment before i even finished checking in. everyone was friendly and very helpful! Thanks!
Sep 16, 2015
I have no complaints. Staff friendly and courteous. Exam very thorough and professional. Would definitely recommend to others.
Sep 15, 2015
Excellent,professional,friendly service! Thank You!
Sep 15, 2015
Felt very welcomed, staff all very friendly.
Sep 14, 2015
Dr. Malmanger answered all my questions in a manner I could understand. He did a great job !!
Sep 12, 2015
Everyone is friendly and smiling. Dr. Purfest is a treat!
Sep 11, 2015
Team very caring and explained everything clearly and in detail in easy to understand terminology.
Sep 5, 2015
The drops Dr. Gustafson used to dilate my eyes this time were MUCH BETTER than they've ever been. Not only was I better able to drive home but my eyes were back to normal in 3 hrs. whereas it usually takes all day. I hope he uses them from now on.
Sep 4, 2015
They explain everythink ineeded
Sep 1, 2015
Dr. Hanson has been my doctor for years. He is always thorough and answers my questions. Everyone at Ritchie Clinic is friendly and helpful.
Aug 28, 2015
Love the people and service here. Thank you for taking care of my eyes.
Aug 28, 2015
The only thing I took away was that I needed to spend around $1,000.00 on a pair of new lenses and a frame to put them in. I don't know how much my visit cost and I have nothing to bring with me to compare price at another business.
Aug 28, 2015
Dr. Richie clearly explained my medical condition.
Aug 23, 2015
Prompt, professional, helpful staff. Clean inviting waiting room. Repair for glasses was fast and accommodating.
Aug 20, 2015
I came in for a consultation for refractive surgery. I was pleased with the professional staff and by the fact that they figured out that my previous lens prescription was too strong. They had me come back for an additional test a week after the initial just to be sure. That's the kind of attention to detail and to my eye health that I appreciate.
Aug 19, 2015
My visit to Dr. Richie was a follow-up to my stop at Mayo Clinic Emergency Room. Both of which I have great admiration. Both excel in getting you in and out in the minimal time and with complete explanation of your complaint with your eye(s). I would recommend him to anyone who needs a very expert and caring eye doctor.
Aug 15, 2015
Very professional. Was able to relax because of the feeling that the doctor knew what needed to be done.
Aug 15, 2015
Doctors bed side manor is severely lacking! and it's to bad as he comes highly recommended!
Aug 12, 2015
At my last visit, my dr. suggested some things for me to do that would cut some cost out of future visits, as my meds are real expensive!!
Aug 11, 2015
I am very happy with Dr. Purfeerst. She took the time to explain my condition and what I could do to improve my eye problems.I felt very comfortable with her and will continue to see her at the clinic.
Aug 4, 2015
A bigger selection of kids frames would be great. We found a pair but didn't have many to choose from
Jul 30, 2015
I asked for first appt because I needed to be at work and the person visited with staff instead. This has never happened to me here before. I didn't say anything but they should know it's bothersome.
Jul 26, 2015
Dr. Gustafson is the best. And so is the staff. Very helpful and accommodating.
Jul 24, 2015
I appreciate the special service I receive for my eye issue. The care recommended has work very successfully.
Jul 24, 2015
It was great seeing all the staff people again and getting caught up a little on their lives. Thanks for all the great service. :)
Jul 23, 2015
I was very satisfied with my visit. I will refer this office to my friends for their eye care needs.
Jul 23, 2015
Grateful to have sign language interpreter to help me understand what is going with my eyes Thanks for that
Jul 18, 2015
Excellent in all expectation. I really appreciate the personal attention the staff shows. You are not just another patient.
Jul 16, 2015
It's always a good experience when I go to Richie Eye Clinic. I've been with Dr Malmanger for years and followed him from his own practice out to his present location.
Jul 15, 2015
Friendly, curteous staff... Always on time!
Jul 15, 2015
I feel confident that I receive the best treatment for my eyes possible. Dr Richie and his staff are well qualified and very professional. Thank you for your concern for my eyes. Harold J Spitzack
Jul 14, 2015
Greated immediately with a smile. Wait time was less than 5 minutes. All staff was friendly, helpful and made me feel welcome. Thanks
Jul 14, 2015
I found everything to be first class, from the nurses and rcceptionists to the care in surgery.I have never been so impressed with a doctor as I was with Dr. Richie.
Jul 10, 2015
The only problem I have is, they seat you in the pt. rm. too soon, when the Dr. is busy with other pts. I believe I waited over 25 min. with no magazines to read. Perhaps, they could time it a little better when the Dr.is ready. Otherwise, everyone is wonderful.
Jul 9, 2015
I am pleased to see you have some new staff on the optical side. Dr Purfeerst is awesome, takes her time and knows her stuff!
Jul 9, 2015
I feel that I am getting the best attention for my eyes by going to Richie Eye Clinic.
Jul 8, 2015
All the employees were pleasant and knowledgeable. Dr Richie explained everything so i could you understand what was going on.
Jul 8, 2015
You have friendly, helpful staff, who took the tme to teach me what they were testing and what the results meant.
Jul 8, 2015
Dr. Purfeerst and her optical staff were very professional and courteous. They always treat me very kind.
Jul 7, 2015
I am so very glad that I had my eye surgery at your clinic . I am very happy to see so good again!
Jul 7, 2015
Was 10 min late for appt and had to reschedule. I know it is not respectful to be late but sometimes out of a person's control.
Jul 7, 2015