Paolucci Family Dentists
Paolucci Family Dentists
361 Reviews
It had been years since I went to a dentist, I had to have a root canal , scared to death I did it with no problems, The dentist and Denise were wonderful. Now I come every 6 months for a cleaning with no problems. Everyone there is wonderful. Thank GOD I found Paolucci Dental. Thank you all Andrea And Ernie, Special thanks to my beautiful niece Denise Ricci
Mar 20, 2019
My experience was great, I felt super comfortable.
Mar 8, 2019
Personnel were great and didn’t push me into work I didn’t want yet
Feb 22, 2019
What a great experience, well as nice as a visit to the dentist can be! Everyone is so welcoming and caring.
Feb 16, 2019
After not having going to the dentist for 4 years, and bleeding after I brushed and flossed every time, I scheduled an appointment, and after the appointment when I went home, not a drop of blood!! And really friendly, professional, and knowledgeable staff
Feb 14, 2019
Personal service with a smile good explanation of their procedure and a willingness to be reasonably priced. I have been a satisfied customer for several years and love the professionalism I’m shown
Feb 7, 2019
As always, Stacia did an excellent job.
Feb 6, 2019
Dr. Kaufman & the entire staff made me feel very welcome & as if they were truly interested in me & my dental care.
Feb 1, 2019
Been going there many years will not go any where else. Both staff and service are totally Awesome and professional!
Jan 30, 2019
I had a badly cracked front tooth. Dr. Kaufman and her team did an amazing job of dentistry as well as calming me down.
Jan 30, 2019
Dr. Paolucci and his team truly care about their patients. I have been a patient there for about 10 years and it been great 👍🏼
Jan 26, 2019
It was painless. My kind of visit!!!
Jan 25, 2019
This was my second visit. The staff is very friendly and answered all my questions. The hygienist was thorough and my teeth feel great
Jan 24, 2019
Staff is super friendly. They make me feel welcome and extremely comfortable! They are amazing.
Jan 23, 2019
During the past 30 years my positive feelings have increased due to the excellent staff and service that they provide.
Jan 21, 2019
Always a great experience when coming to your office. It is like visiting family members where everone knows you by your first name. I've been coming to your office for 45+ years which speaks for itself. Looking forward to another 45+ years; God willing.
Jan 20, 2019
Please see below my reason for being unhappy with my first visit to your office.
Jan 13, 2019
Dr Paolucci is the absolute best. He’s thorough, knowledgeable, prompt and compassionate. Top notch!
Jan 12, 2019
Denise was very amicable and although I am a tough patient becuse I need carbocaine and cannot use the water pik, she got my teeth thoroughly cleaned and did a great job‼️
Jan 12, 2019
Rating for this visitor was a 5, Service was on time, well done, with great care and attention to detail, from the front desk, to the hygienist, to the final ok by the dentist.
Jan 11, 2019
Very friendly and professional...
Jan 11, 2019
Emergency visit with excellent results. I have been a patient at this practice for 28 years with great care the whole time. If you need a good dentist, this is the place for you.
Jan 10, 2019
Everyone at this office is professional and very friendly. Marie, Denise, and Dr. Paolucci are fantastic.
Jan 10, 2019
My second visit. Everyone greeted me in a friendly, professional manner. All my questions were addressed. Very happy with this practice.
Jan 10, 2019
I was a bit taken back by the fact that I was not seen by my usual hyg. for my cleaning nor was I told beforehand.
Jan 10, 2019
Excellent dental office. Timely, organized and provide great care with clear communication.
Sep 20, 2018
I LOVE-LOVE-LOVE Dr. Kaufman! She is tremendously skilled and compassionate.
Sep 19, 2018
Staff is friendly and the job is done to perfection. They’re great at this place. I would definitely recommend to family and friends.
Sep 15, 2018
Very friendly environment.. they seem to really care!
Sep 15, 2018
Had a good checkup and cleaning with Denise. Look forward to seeing you again. " One of your oldest patients".
Sep 10, 2018
Excellent practice where you are in good hands. I came to Paolucci Family Dentists because I was new to town and had a dental issue -- I saw both Dr. Kaufman and Dr. Paolucci and both took my issue seriously, took time to talk to me about what was going on, and made me feel like they genuinely wanted to make sure that everything was resolved.
Sep 8, 2018
I actually look forward to my 1/2 yearly cleanings. Stacia is a friendly and intelligent professional, who takes the time to explain procedures and methods. No surprises, just professionalism.
Aug 29, 2018
Thanks for tetting me in on short notice for my issue!
Aug 23, 2018
I receive excellent dental care by Dr. Sepe and my dental hygienist Denise.
Aug 18, 2018
I met with Dr. Anthony Paolucci for a bonding on my front tooth and was exceptionally pleased with the procedure he did on me. He's a sweetheart anyway. I would highly recommend people to this dentist.
Aug 18, 2018
“I’ve had the good fortune of having Dr’s Paolucci and Kaufman as my dentists. They have taken care me & my family over the years. My hygienist Denise D. did an awesome job cleaning my teeth! She is very caring and sweet! I trust their work and their advice completely, and all of their work has been outstanding!!” I highly recommend!! Lynn C. N. Providence, RI 😊 patient
Aug 17, 2018
Great knowledge and service.
Aug 16, 2018
Since I moved to Warwick I still travel to Providence to see the same dentist that I feel most comfortable with. The dental team are very professional and treat their patients with compassion and respect. They all have wonderful smiles too.
Aug 1, 2018
highly recommend, true professionals
Jul 26, 2018
The office welcomed me as a new patient with open arms. Everyone was friendly and the cleaning was excellent.
Jul 20, 2018
I have been going there for nearly 12 years and the staff is always professional, friendly and they are dedicated to their profession.
Jul 19, 2018
The things/ people I love about the office is dental hygienist Denise Delricci best ever never feel pain she pays attention to my squinting eyes. Then there is Dr Hali Kaufman she is always pleasant. I notice how professional she is extremely polite to the techs and always willing to teach them. Both have great chair side manner. As a patient it is so they listen, give me time to explain myself and always willing to accommodate my quirks. Love them both and have my entire family coming there. I do recommend to friends also
Jul 18, 2018
Paolucci Family Dentists have been there for me every time. From Maria, to Dr. Paolucci, to Dr. Kaufman, (and everyone else) the level of care has been outstanding.
Jul 18, 2018
We've been going to this dentist office for the past 15 years, and have never had anything but a positive experience!
Jul 16, 2018
I feel comfortable with everyone who works there and I don’t like going to the dentist. My mother has been going here for years and told me to go. I have been going here now for years, love the fact that I can listen to music and relax.
Jul 9, 2018
Everyone was very friendly!
Jul 4, 2018
It’s always such a warm, friendly, and honest environment.
Jul 4, 2018
Tremendous experience each time I have an appointment. The staff is kind, courteous and professional. I would recommend The Family Dentist to both young, old or in between!
Jun 30, 2018
Everyone in the office was pleasant and efficient. My cleaning went very well and with ease. The doctor checking me at the end was a pleasure as well.
Jun 29, 2018
I am always satisfied when I have my appointments. I have had Denise as my hygienist since she came to work for Dr. A. Paolucci. I have been coming to this dentist since I was seventeen (17) years old. My age as of this date is 77 yrs. young. I started with Dr. Buonomano.. I have an appt. on Thurs., August 2, with Dr. Paolucci to repair a tooth. I am looking forward for him to work on my tooth. Virginia DiLullo
Jun 29, 2018
Everone from office staff to hygenists to Doctors are first rate! I have been coming here for around twenty years and have always received great care .
Jun 27, 2018
It has a convenient location and long waits but that’s to be expected from a dentist office
Jun 23, 2018
I don't think anyone really enjoys visiting the dentist's office, but it is a necessity to maintain good oral hygiene...and this office is the place to go! Patient, helpful office staff; knowledgeable, efficient hygienists; and caring docs who keep up with the latest techniques in oral care.
Jun 21, 2018
The online service is helpful and not intrusive of my time.
Jun 21, 2018
Great visit !!! Thank you and all the staff for the quality care you provide!!!
Jun 21, 2018
The best dentistry in RI. Dental hygienist was out standing.
Jun 14, 2018
My 4 year old daughter, Lily, goes here along with the rest of our family and we always have a good experience. Lily did very well. She started out a little nervous but Denise was very good at making Lily feel comfortable about everything. She was very cooperative and at the end of the visit, Lily was very proud of herself and I was too. Thank you for a very pleasant visit!
Jun 10, 2018
I don't really know him so I can't really rate him one way or the other.
Jun 9, 2018
Great care in a friendly and professional setting!
Jun 6, 2018
The customer service is top notch from reception To staff
Jun 6, 2018
It's great to be able to say 'I like going to the Dentist!' Everyone is so nice and very professional. I've never had any issues with the staff or any of the procedures that have been done by the Dentists or the Dental Assistants.
Jun 1, 2018
I have been a patient of Dr. Anthony Paolucci and his colleagues for maybe 25 years. Although the practice is not geographically convenient to where I live, I would never leave this practice. There is always someone on call. One time I had an abscess and Dr. Paolucci contacted a surgeon on off hours and I was promptly treated. I see Dr. Kaufman on a regular basis and she is amazing. The dental hygienists are great, the office staff are pleasant and efficient. Marie has everything running like a fine tuned clock!
May 23, 2018
Denise,as always, was super.
May 19, 2018
THE BEST dental office in RI.
May 18, 2018
👍👍👍👍👍👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
May 16, 2018
Excellent staff and exceptional care. I always enjoy visiting Paolucci Family Dentists and recommend them to friends. In particular, my cleanings are always thorough and done with care (little to no discomfort). I've also never had trouble scheduling an appointment or remembering it due to their thorough digitized scheduling system.
May 9, 2018
I love this practice and I love my dentist Dr Kauffman! Every one in the building is friendly and kind. I would highly recommend this dentist practice to my friends and family. Dr Paolucci himself is a kind and experienced dentist with a good heart and hight skilled. He took care of a difficult tooth with such loving skill he memtioned that he would treat me as he would his wife.
May 4, 2018
Every experience with Stacia has always been amazing, shes been cleaning my teeth for over 8yrs. Great to talk to. Very professional. Always looking out for her patients best interest!
May 3, 2018
I was late and appreciated being seen anyway.
May 3, 2018
I am very grateful to be a patient since 1992. Dozens of times the Paolucci staff have been a great comfort during many routine and many emergency visits.
May 2, 2018
Excellent on line notification
Apr 20, 2018
Love this office. Denise the hygienist is the best!
Apr 7, 2018
I am usually nervous at a dental appointment. The receptionist made me feel welcomed. The dental hygienist was wonderful. The doctor was informative. I was made to feel comfortable. I believe I have found a great place for my dental needs.
Apr 6, 2018
It was an AWESOME Experience! I found this Dental Practice when i searched Google for the Best Dentists in RI and Paolucci kept coming up so i chose the. The person who cleaned my teeth was great and went into detail about what my x-rays said and explained the process of what she was going to do. The Dr was very professional and explained everything that she saw and spelled out the treatment of care she suggested.
Mar 31, 2018
I always get great service at Paolucci Family Dentists.
Mar 29, 2018
As usual it was a positive experience. Everyone friendly, professional and efficient.
Mar 26, 2018
Great service, never a problem!
Mar 21, 2018
Nothing to change here, all is excellent !
Mar 14, 2018
Everyone is pleasant and professional.
Mar 12, 2018
filling went better than I expected.. Doc Ratel and her assistant were very good...
Mar 10, 2018
I cannot believe that I received THREE text message reminders and THREE email reminders before this office visit. Is this REALLY necessary??? In my opinion, it is overkill! One reminder (which, for me is not necessary) is more than enough.
Mar 2, 2018
As usual, everyone was most friendly and polite.
Mar 1, 2018
I went in for a filling replacement and the dentist accidentally stabbed my muscle while putting the Novocain in. Naturally, I jumped, making the dentist jump and they stabbed themselves with the needle. Everyone was a little tense for the whole procedure after that.
Feb 28, 2018
This is the best dental team anywhere. The kindness, care and professionalism of the whole office makes any experience at the dentist a joy. We are blessed to have this team working on our teeth and gums.
Feb 22, 2018
I always have an excellent experience. I have full confidence in Dr. Kaufman and appreciate her focus, experience, caring explanation and careful, thoughtful approach to what is otherwise an unpleasant experience to learn that more dental work is needed.
Feb 14, 2018
Dr. Kaufman is always friendly and takes her time. She thoughtfully checks into make sure I'm doing okay and feeling no pain.
Feb 9, 2018
Dr. Paolucci is awesome and his staff is outstanding
Feb 9, 2018
The staff at Paolucci Family Dentist have always shown great care and concern for me and my family. This was especially true at my latest bi-annual cleaning. My hygienist, Denise, gave me lots of good advice and Dr. Kaufman was caring and helpful in guiding me with an issue I have been having.
Feb 9, 2018
I love my hygienist. This why I returned.
Feb 8, 2018
Hi, this is Pam Maisano. I am always completely happy after leaving your office.
Feb 2, 2018
I have been going there for over 20 years and amazing people, very attentive timely, make you feel like n extended part of a family
Feb 1, 2018
Professional, curteous, friendly
Feb 1, 2018
Always a pleasant visit! My dental hygienist is always gentle with me.
Jan 31, 2018
After arriving, wait time was minimal. Cleaning (scheduled) was done, and a minor cavity fix was scheduled in the near future. Visit was quick and comfortable.
Jan 26, 2018
my daughter was seen right on time and the Dr was very pleasant.
Jan 25, 2018
Everything was excellent, as always!
Jan 5, 2018
As always, the office staff greeted me promptly and I was 'in the chair' within 10 minutes. My appointment was for my 6 month cleaning. Denise was her usual professional and attentive self!! The process went quickly, and fortunately, there were no issues...we simply made an appointment for the next 6 month cleaning, and I was on my way. I have been a patient at this office for many, many years, and I have never had anything but the VERY BEST treatment and care.
Jan 4, 2018
Everyone that works here is friendly and accommodating, professional and excellent at customer service.
Jan 4, 2018
Dr. Steven Brown referred me to Dr. Kauffman due to jaw & lower teeth being removed due to a jaw tumor. My first impression of the staff and Dr. Kauffman caught me off guard! I was nervous, forgot to take my antibiotic, and I immediately went into anxiety!. Dr. Kauffman assured me they would reschedule the cleaning for next week, everything was ok, and she would complete her evaluation today. This is the first stress-free appointment with a dentist I have ever experience. Thank you to Dr. Kauffman and staff. :-) Pam Ware
Dec 31, 2017
Went for my cleaning and was told there was a charge of $20, never paid for a cleaning before, I was told I am out of network, My wife and 2 daughters go to another dentist and did not have to pay the additional $20. Was not told when I recieved the call to confirm my appt, that there was a rate increase and I would be responsible for the cost not covered, After 15 years of being a patient I will be going to another dentist in the future.
Dec 27, 2017
I love going to this dentist office. They are always so courteous and professional. Plus they really know what they are doing!
Dec 22, 2017
The office staff is most courteous and sensitive to their patients concerns and dental issues.
Dec 22, 2017
Paolucci Family dentist is professional, pleasant and offers good service. Denise is my dental hygienist. she is helpful with any issues I have, pleasant, and good at what she does. I have also had dental work, including the dreaded root canal. All a good experience, free from pain and quality work and outcome.
Dec 19, 2017
Very friendly, competent people. Very homelike atmosphere.
Dec 16, 2017
They are the best! Had a root canal and had ZERO pain. Everyone is super friendly and helpful!
Dec 14, 2017
Great care in a professional atmosphere
Dec 11, 2017
I look forward to going to see my dentist.
Dec 9, 2017
I love the online reminder system. It helps in confirming my appointment with your office. Very helpful.
Dec 9, 2017
Awesome as usual!!! I really enjoy going to the dentist. The services there are awesome. The staff is friendly and welcoming. It’s a great place!!
Dec 6, 2017
Nice staff really friendly and understanding
Dec 6, 2017
Everyone is so friendly and nice Always on time with appt
Dec 6, 2017
I love dr.Paolucci dentist office it is very comfortable and they treat you like family. I never left there in pain or uncomfortable I love the dental assistance they are humble and give you the best treatment. All my family members go there and love it.
Dec 4, 2017
Great dentists - intelligent, professiona and honest - and extremely prompt service. All in all: a fantastic practice!
Dec 2, 2017
Once again the staff at Dr. Kaufman's office provided excellent service, from Denise to Marie to the Dr. herself.
Nov 30, 2017
The best dental team I have ever been to. My whole family now goes there too.
Nov 29, 2017
As always excellent patient care & prompt service. Dr. Kaufman continues to be thorough, gentle and knowledgeable. Add to that, she's friendly as is the entire staff. Highly recommend this dental practice!
Nov 28, 2017
Dr.Hali Kaufman has always exceeded my expectations both professionally and personally.
Nov 24, 2017
good service and nice, friendly and professional staff
Nov 23, 2017
Always friendly staff and thorough service.
Nov 18, 2017
As always taken in right away. Love these guys
Nov 17, 2017
very good appointment on time and well done very satisfied.
Nov 16, 2017
I'm very satisfied with my dental care. My family and I have been patients for over 25 years. Dr. Kaufman is an extraordinary dentist and Denise is a phenomenal hygienist.
Nov 13, 2017
I live in Boston now but still drive back to Providence for the best dental care I have ever ever gotten (and I have gotten a lot).
Nov 12, 2017
Quick, professional service.
Nov 9, 2017
I've been a patient at this office for a little over a year. I have had nothing but positive experiences with this practice. The staff are all friendly and have done a great job of putting me at ease and making sure I'm comfortable. The front office staff even took it upon themselves to do some research on my insurance coverage and discovered that I can in fact have a much-needed implant covered, and referred me to Dr. Livson (part of their practice in a different office), who is excellent and will be providing the implant early next year. The hygenists are fantastic... thorough, personable, and not TOO aggressive. Dr. Kaufman is kind an inspires great confidence. I also very much appreciate that they offer appointments late in the afternoon, as this means I don't have to take time off from work. After a number of very negative experiences with other Rhode Island dentists, I am so thankful that I found Paolucci Family Dentistry!
Nov 8, 2017
Pleasant experience from beginning through the end.
Nov 6, 2017
Everyone was extremely accommodating and helpful. More than ever I'm pleased I switched to Paolucci a few years ago.
Nov 5, 2017
My wife grew up in RI and we moved here a few years ago. I needed a dentist and she had a friend that worked at one. We asked her where to go and she said Paolucci Family Dentist rather than the office she worked for. Her reason was they could take care of any need I would have from cleanings to root canals. Been going there for 7 years now...
Nov 2, 2017
I have been a patient with Dr. Anthony Paolucci for 30 years. His staff of dentists and assistants including the office led by Maria are extremely competent and friendly.
Nov 1, 2017
Excellent Professional Service.
Oct 14, 2017
I was told that I needed some work on my crown. I was given an appointment. I was called to change the appointment, I did. Then I was called again to change the appointment, I did. I took time off work to go to the appointment and when I got there the dentist who looked at my tooth said, its fine. So the jerking around with appointment times was not bad enough. The scheduling and rescheduling of taking of time off work after getting jerked around was not enough. Then your office had the BALLS to charge me over $60 for telling me that there was nothing wrong. Yes I'm Pissed ! And very seriously thinking about changing dental professionals. A refund for such convoluted service would be the least that is expected.
Oct 13, 2017
I love this dentist office. The people are friendly and knowledgeable. I have already recommended it to friends and family. Recently, I had to cancel an appointment and they were able to squeeze me in earlier so I did not have to cancel. This kind of customer service is not found everywhere. Highly recommend!
Sep 29, 2017
It's a great team from visit from follow up. They help you avoid needing procedures but the ines I've had have been painless and highly effective.
Sep 28, 2017
I am fairly new to this practice. I located them through the one of the Rhode Island Monthly best lists. So far they have been fine. There has been no aggravation, no headaches; & no unpleasantness. They are always polite and I have already referred someone who also had a good first experience.
Sep 27, 2017
The staff at Paolucci Family Dentists always makes you feel welcome and my hygienist, Denise, is the greatest. Always a pleasant experience at this office.
Sep 24, 2017
I completed the survey and added a comment at the end seems a waste of time to be required to leave a narrative review..
Sep 23, 2017
Received great service, care and help!
Sep 14, 2017
I think Stacia and Dr Kaufman are excellent. Very professional and I have recommended my friends to them and they have been very happy
Sep 1, 2017
All went well. Dr. Kaufman saw to it that I left with (1) more teeth than I came in with. Can't beat that!
Aug 24, 2017
From the front desk to the dentist chair and after, you get the family treatment. You're listened to and given the best treatment and suggestions. I'm so glad I chose them.
Aug 23, 2017
Maybe a few too many reminders....
Aug 9, 2017
Staff was excellent, very professional. Denise always does a fantastic job with my cleanings.
Jul 28, 2017
Excellent service. I love my dentist. She actually talks to me and gets to know me as a person!
Jul 13, 2017
All are Friendly, informative, and always sowing how much they care about you !
Jun 25, 2017
Support staff is always friendly and helpful!
May 27, 2017
The most Friendly people I have ever had to deal with !
Apr 21, 2017
I have been going to Paolucci family dentist for many years. I enjoy going there because they give best services. professional and knowledgeable.
Apr 20, 2017
My family has been going to Paolucci Family Dentist for over 40 years. We would go no where else. Best service, care, and staff anywhere. Thank you for taking care of my wife and I as well as our four boys.
Apr 19, 2017
Visit went well, and was taken with minimal wait time. Excellent filling procedure and review.
Apr 15, 2017
My wife and I have been going to your practice for over forty years and we always find you prompt, friendly and professional.
Apr 15, 2017
Visit was fine, as usual.
Apr 14, 2017
Excellent staff, receptionist very helpful and the doctors very friendly.
Apr 11, 2017
I have been a faithful and loyal patient of Dr. Paolucci for almost 40 years. He has provided wonderful dental service to me, my husband, Walter, and our four sons, Damian, Adam, Ryan and Michael.. Dr. Paolucci's sons were just young boys when I started going to him and now they are dentists like their dad. We now live in Cumberland and could select a local dentist but would never leave Dr. Paolucci's practice!
Apr 10, 2017
No more free toothbrush,or floss, like other dentists, just thought of that,...lol
Apr 8, 2017
Your staff is always so wonderful. Not a big fan of going to the dentist. But I always feel relaxed when going. Thanks for caring so much about your patience.
Apr 1, 2017
I love this dentist ! They are very friendly and personable!
Mar 30, 2017
Great staff great docs so accomadating. Love them
Mar 30, 2017
The reminders of appointments is very beneficial, it was also nice receiving the "Happy Birthday" message yesterday.
Mar 29, 2017
Great visit as always and great staff interaction. Denise is always professional and knowledgable and a great asset to your business.
Mar 26, 2017
Best staff, hygienist and dentists!
Mar 25, 2017
Everything was great, as usually
Mar 25, 2017
Every time I have had a dental problem the office has responded to my need. I grateful to how quickly they respond Dr. Kaufman is the best!
Mar 19, 2017
My dentists and hygienists have been taking care of me forever. I have sent my family members to Paolucci Family Dentists as well as referring friends. I actually enjoy my dental visits because I believe good dental hygiene and dental care keeps me healthy and unlike other appointments, I feel pretty after my visits! The staff and receptionists are wonderful, warm, friendly, and prompt.
Mar 13, 2017
As always, I receive the best care that I can get, never disappointed.
Mar 9, 2017
I enjoyed my visit with Denise Adamo, for my cleaning she was polite and did her job well.
Mar 9, 2017
I know like to go to see my dentist
Mar 4, 2017
Always , a pleasure to go to your office, everyone is so nice and pleasant. You have very good help . An a very well run office
Mar 3, 2017
My experience was extraordinary. My hygienist Was caring and EXTREMLY gentle with my cleaning
Mar 2, 2017
I had not seen a dentist in many years. I have always been very apprehensive having my teeth examined, often leading me to avoid it at all costs! My experience at Dr. Paolucci's office was wonderful! It was a pleasure to have such competent, professional, friendly and thoughtful staff work on my teeth. Dr. Paolucci's great sense of humor and his compassionate dental hygienist that worked on my teeth, made me feel so at ease, that I can't wait to return for my second cleaning! The comfortable and caring environment that they provide has given me the confidence I need to continue to maintain healthy teeth.
Mar 2, 2017
The associates were very pleasant which made me feel very comfortable in that dreaded chair
Mar 2, 2017
I have been seeing Dr. Paolucci and staff for several years and must admit they provide a quality service, love and care sums it up, thank you and please keep up the good work.
Mar 2, 2017
It took me years to go to a dentist, I broke a tooth and Paolucci Dental was given to me by a co-worker. They put me at ease and I had a root canal and I love going to the Dentist now.
Mar 2, 2017
I was very upset. This is the second appointment in a row where the wait was not acceptable.Alexis had a 310 appt at 350 she was still in waiting room. The appt before that one was even worse. When we got there we were told doctor was running late and the wait would be more than 1 hour. Both times I got her out of school early. For nothing! Plus it takes us 45 minutes to get there! But one time we were late because of an accident on the freeway and I called on our way that we would be late. Well when we got there we were 15 minutes late and they would not take her! I guess my time is not valueable!
Feb 16, 2017
I love this office, which is why I have been coming for 20+ years. Staff is always pleasant, listens to the patient (me), And, I have also recommended it to co-workers who have been equally happy with this office.
Feb 16, 2017
The staff here are always friendly and welcoming. I feel that I am seen quickly and am givenow the time needed to address my problems or concerns. The hygienists and dentists are always very good at communicating and making me feel comfortable.
Feb 10, 2017
Every trip to Paolucci Family Dentists is a great one. They are always kind and pleasant, and they take excellent care of my teeth.
Feb 10, 2017
Very satisfied with Dr. Kaufman and staff.
Feb 9, 2017
The service was very good at my appointment for the cleaning and exam. I would like a better idea of the crown procedure and out-of-pocket costs to me. After much deliberation, and a follow-up phone call, I was told a pre-treatment estimate would be submitted. This is very important as this could be a significant cost for me and I may have to consider other options.
Feb 8, 2017
I am so happy I choose this Dental practice. Everyone is professional and its very nice experience.
Feb 8, 2017
From day one when I started with Paolucci Family Dentist, I have felt all my experiences have been positive ones.
Feb 6, 2017
Hali Kaufman fitted a crown for me. The temporary fit perfectly and the permanent replacement required alittle glue and it fit like a glove. She is terrific!
Feb 4, 2017
Gentle, caring and very friendly. Most importantly the dentists and hygenist are simply great at what they do from explanatiion to completion. Dr. Kaufman, Stacia and Marie I owe you a debt of gratitude on behalf of my family.
Feb 4, 2017
love that I get text messages and emails about everything
Jan 26, 2017
Very highly skilled practice that always puts tge patient first
Jan 25, 2017
We have been patients@ family dentist for many, many years. They are the best!!!
Jan 25, 2017
Paolucci Family Dentist has been my dentist for several years now. The staff are great at their jobs, very polite, and helpful with questions about medical coverage/cost. I always recommend them to my family and friends because they do their best to make a trip to the dentist a happy and easy one! Going to the dentist always sucks, but at Paolucci, it sucks way less than normal! -Alex
Jan 23, 2017
Friendly and excellent attention to my needs!
Jan 21, 2017
Staff is always friendly, knowledgeable and my appointment is on time
Jan 21, 2017
As always Dr.Kaufman was excellent! My new tooth looks and feels perfect!
Jan 20, 2017
As always, a wonderful experience.
Jan 18, 2017
Very family oriented Caring understanding and kind staff
Jan 18, 2017
As usual, an informative and supportive visit.
Jan 14, 2017
As always Dr. Kaufman is a great person to have as a dentist. Her assistant on this day was one of the nicest and best I have experienced in my 48 years of being a patient at this facility. Dr. Buonomano must be proud of what he had started and watched built.
Jan 14, 2017
As always, the appointment time was prompt and the cleaning was very thorough. It is always a friendly office visit.
Jan 11, 2017
I'm always impressed by the care and patient service at Paolucci Family Dentists. The doctors, hygienists, and support staff are absolutely wonderful, provide excellent care, and are always so pleasant. I highly recommend this practice to anyone looking for a dentist. They are thorough and accommodating.
Jan 11, 2017
I have been going to this office since the late 70's, three generations of this family practice, I would not go anywhere else.
Dec 27, 2016
Dr. Kaufman has consistently provided excellent and gentle care. She always takes the time to inform me of my choices. When I have dental work I never feel anxious. As a person with lots of old dental work needing treatment, I feel totally confident in the Paolucci team! All of them are friendly and professional and value me as a patient. What a relief!!!!!!
Dec 22, 2016
I am always satisfied with the attention and service received here.
Dec 16, 2016
I love Paolucci Dentist because every one is efficient and friendly.
Dec 15, 2016
Very nice staff and doctors.
Dec 8, 2016
I met with many office people at this office. They were all pleasant and my procedure was painless compared to previous root canal's I had had. Thank you so much for all your services that you do. I would definitely return for future procedures.
Dec 8, 2016
I really enjoy the warm hospitality and professionalism and quality dental care you provide. That is one of the reasons I stayed with Palucci even after I moved from the area.
Dec 7, 2016
I love coming here, all of the staff is so welcome and friendly and it's always been a pleasant experience!
Dec 3, 2016
I've been a patient for 25 years and would not think of going anywhere else. The doctors, hygienists, and staff are all friendly, courteous and professional. If you need dental care, this is the best you can get.
Dec 1, 2016
Have been going to this office for more than 20 years. Always very pleased with the service.
Dec 1, 2016
I am constantly impressed with the level of care and attention I receive.
Dec 1, 2016
Have been s patient for many years. Wouldn't go anyplace else
Nov 19, 2016
For a person who has bad anxiety. Coming to your office is AMAZING!! Always asking if your OK!! Thank you to you and your staff. They are all wonderful. Thanks for having an amazing staff.
Nov 12, 2016
Always excellent service. Professional service!
Nov 10, 2016
I have been attended by this practice for nearly 30 years. The office staff is amazing. Dr. Paolucci made sure I was treated on weekend. He spent his entire Saturday lining up a surgeon to see me for an for a terrible infection. Dr. Kaufman is terrific and an "artist" whether it's fixing a broken tooth or making a new crown. I would never go anywhere else!
Nov 10, 2016
Denise is wonderful she is one reason I keep coming back. Very professional and nice.
Nov 6, 2016
Always a pleasure being treated by a topnoch team of dentists. I am one of your oldest patients going all the way back to being treated by Dr. Buonomano! Everyone at your office has my highest regards for their professionalism. Happy Holidays to All.
Oct 31, 2016
Everyone is fantastic there. I've never had a bad experience. Thank you!!!!
Oct 29, 2016
LOVE my hygienist and Dr. Kaufmann! Both are very professional and personable! I look forward to my visits!
Oct 23, 2016
Exceptional customer service and patient care
Oct 23, 2016
All the staff were great!!
Oct 23, 2016
The services are great 👍
Oct 21, 2016
The staff is always friendly and professional. They are thorough and professional and make going to the dentist and enjoyable experience.
Oct 20, 2016
Family-friendly dentistry in a clean, comfortable environment
Oct 9, 2016
I had to come in at the last minute to get my retainer re-attached because there was a loose wire floating around in my mouth. They got me an appointment the next day and got me out of there in time for my hair cut I had scheduled for the next hour!
Oct 8, 2016
Always happy with the care I get.
Oct 8, 2016
5 star rating as far as I'm concerned
Sep 29, 2016
It was great!! Everyone was very nice and helpful!
Sep 28, 2016
My last appointent was great beside the weekend secretary.
Sep 28, 2016
Best dentist I've been to. Excellent service.
Sep 22, 2016
A great team that has helped to keep my teeth healthy, and when I've needed it, they've taken care of me for a variety of procedures in their usual professional manner with outstanding results.
Sep 15, 2016
Have always felt great about the service I received from the Paolucci Family Dentists. Have been a patient for over 20 years and have had regular cleanings and a root canal and crown just recently. The Dentists are very kind and explain the procedures completely. Also, the office staff is wonderful helping me understand what my plan does and doesn't cover. I've always felt comfortable and have recommended them to many people.
Sep 15, 2016
The best dental practice in the State!!
Sep 15, 2016
My visit was exceptional and the staff was very friendly. My dental hygienist explained everything to me and was a great help!
Sep 10, 2016
Always a pleasure to visit the practice for my dental needs. Pleasant staff and good dentists and hygienists.
Sep 8, 2016
I have been a patient at Paolucci Family Dentist for many years and would recommend anyone to visit for their dental needs. I have sent my Mom, my husband, and my son when he was a baby- he is 9 yrs old now and teeth very healthy and happy! The office staff and hygienists wonderful, knowledgeable, and very friendly and most of all, they make any patient feel comfortable.
Sep 8, 2016
I am very apprehensive about going to the dentist. Dr. Kaufman and Denise were friendly, comforting and simply amazing. They understand that taking care of their patients goes beyond dental care, it includes delivering their patients a phenomenal experience and they went above and beyond.
Sep 5, 2016
Always a nice experience. Pleasant receptionist, pleasant hygienist and doctors.
Sep 1, 2016
Everyone is always so pleasant and professional.
Aug 26, 2016
As always, Dr. Kauffman was wonderful. The staff is as well!
Aug 25, 2016
I am usually satisfied with the procedures at this dental office; affordability is an issue and with or without insurance they are fair
Aug 20, 2016
An incredible dental team. From start to finish a great experience and top-rate care.
Aug 18, 2016
Hygienists at Dr Paolucci are EXTREMLY gentle and caring
Aug 17, 2016
A trustworthy and professional team treats their patients with genuine concern and respect.
Aug 17, 2016
As usual Dr Kaufman made me feel very comfortable and at ease. I love her. And I particularly want to thank Dawn who walked me to my car; at 89 years old, I am a little shaky on my feet, so I appreciate all the help I can get.
Aug 11, 2016
The staff at Family Dentist is very courteous and professional. I had a teeth cleaning with Stacia and she was very knowledgeable and helpful with explaining my Dental coverage. Dr. Kaufman is excellent and cares about her patients. She makes you feel very comfortable which is a big plus in a Dentist's Office.
Aug 1, 2016
Always a good experience at The Family Dentist. Friendly staff that is helpful and willing to accomodate.
Jul 31, 2016
Mr. Mark has helped me so much getting my teeth to where they needed to be! Over the last three months he has bent over backwards to get everything taken care of & not make me fear the dentist and needles anymore. Everyone in the office is great! Cheryl is also fantastic. Everyone is friendly and they all make the visit enjoyable!
Jul 23, 2016
Great friendly staff. Clean office. The dentist isn't my favorite place but this office makes me feel more comfortable.
Jul 22, 2016
I am always happy with my experience at Paolucci Family Dentists! I get excellent care in a friendly environment.
Jul 20, 2016
Always satisfied with the service there. Never had any complaints in the many years my family has been going there.
Jul 18, 2016
Hi. My first time at your office. I thought everyone was very pleasant, professional, and refreshingly candid - about what could happen with my mouth and what may or may not happen. I appreciate that approach. Stacie was quite great - asking if I was OK during the cleaning and keeping me in the know as to what was next and how much longer etc. All in all, a nice experience for me. I can see why your doors are always swinging out to Smith Street. That's what brought me in in the first place. Thank you.
Jul 16, 2016
100% satisfied... as always.
Jul 14, 2016
Friendly office! Takes time to explain dental care and discuss options.
Jul 8, 2016
I love Dr. A. Paolucci, DMD! He recently saved a badly broken tooth and restored it to full use. I have no problems with it not even cold sensitivity. My last visit was for a cleaning. I love my dental assistance, Stacia. She educates me about how to keep my teeth clean. I always find her suggestions helpful.
Jul 2, 2016
Very professional staff,made me feel good about my visit and wanting to go back even watched my kids for me while I was seeing the doctor,thanks for that...
Jun 29, 2016
The service is great and thank you for being part of my dental care!
Jun 25, 2016
Friendly, quick and excellent work. Seamus
Jun 23, 2016
Mark Paolucci was the most thorough and prepared doctor that I have ever encountered. Dr. Mark and Cheryl performed my procedure, flawlessly. Each step was explained to me until completion. I was totally comfortable throughout. I am totally satisfied by the great work of Dr. Mark and Cheryl. Vin Salzillo
Jun 22, 2016
I completely trust the Paolucci family with all my dental needs. They and their hygienist team are the best. I can't imagine going elsewhere.
Jun 18, 2016
Always good. Very fine and professional people. Five out of five stars,
Jun 17, 2016
Stacia is awesome.The hygienists and dentists are caring and friendly and they never keep you waiting around for your appointment. I have been a patient here my entire life and have always had a good experience.
Jun 11, 2016
Dr. Kauffman is the best!
Jun 10, 2016
Great as usual! For the first time ever, I don't really mind going to the dentist!
Jun 7, 2016
Love coming here! Everyone is so nice and the care is wonderful!
Jun 3, 2016
Denise does a great job cleaning my teeth, I never walk out feeling any discomfort. Everyone is super friendly.
May 28, 2016
Always a pleasure visiting MY dentists. I have always received excellent professional care from your office. As you know I am one of your LONGEST attending patients; (40+years)? My dental assistant, Denise, always takes a personal interest in her patients and is a plus for your great service.
May 27, 2016
FAMILY DENTISTS has always done right by my standards since first going to them around 1989...I for one do not have "Dental Fear" and FAMILY DENTISTS have strengthened my comfort levels...The Dentists , along with any other "hiring voices" have chosen good teams of Technicians and Administrative help...The FAMILY DENTISTS general "philosophy of dentistry" indeed has a large space for the genuine care and concern for the patients.
May 27, 2016
I am a new patient and I really appreciated being assisted promptly! I love that they have late hours, and I'm thrilled that's it is super close to home. The office is small compared to other sites I've been to, but that doesn't change the quality, small can be nice too!
May 25, 2016
Staff was very friendly and professional, as always. There was some software training going on when I arrived and several patients were waiting to check in, but these things happen.
May 25, 2016
Great care every time! I've been a patient here for 25 years and always receive excellent care and advice. It' a super team.
May 19, 2016
This electronically challenged Grandma has no problems!
May 19, 2016
Great professional work by both the hygenist and Dr. Kaufman.
May 18, 2016
As always, Denise is great and a true professional.
May 18, 2016
Always a very pleasant time at Pailucci's! Everyone is so personable & kind.
May 14, 2016
Very personable, felt very welcome. The office is clean and the staff is very professional
May 13, 2016
Everything was great as usual!
May 10, 2016
Every doctor and every hygienist are great. They are compassionate and friendly. Maria is a doll; I am so comfortable with her.
May 5, 2016
pleasant atmosphere. everyone has been very nice and helpful anytime I visit your dental clinic. I got an excellent dental care
May 2, 2016
I have been a patient at Paolucci Family Dentists for about 10 years and I have always found them to be professional, punctual, and very knowledgeable answering any questions I may have. The front desk staff are polite and the hygienists do an excellent job. My dentist is Dr. Kaufman whom I trust implicitly and have referred many other patients to over the years. I strongly recommend Paolucci Family Dentists.
Apr 29, 2016
This dental practice is superb. Upon entering the office, you are greeted by the wonderful Marie who is friendly, smiling, pleasant and helpful with your booking upon entering and leaving. The hygenists are personable and skilled at what they do. Each of the dentists from Dr. Paolucci Senior, Dr. Paolucci Jr. to Dr' G are calming, engaging, tactful and best of all talented in what they do. I have been a patient for over 15 years. Great group of people.
Apr 28, 2016
I had an amazing experience with Stacia, my hygienist. My standards are very high, as a patient coming from one of the country's best and the most clinically advanced and prestigious dental practice in Boston. Stacia was thorough, conscientious and obsessed with making sure she got my teeth 100% clean. Everyone was devoted, fun, friendly and accommodating. I have no dentist experience yet with Dr. P yet, but I was recommended to this practice by a family that has multiple members and three generations of experience with the practice and have great teeth. The practice also came recommended from some folks in the general area who can pretty much go wherever they want for services. I read up on the dentists. I like the Tufts Dental School fiber of the practice, and that is what led me there to evaluate it in the first place. I am a dental nut. I was very impressed with the history of the practice, the profiles of the dental staff, my experience and the setting itself.
Apr 27, 2016
Love Dr. Kaufman! Always feel I am well taken care of. She is an expert professional while being a caring and considerate health care provider.
Apr 27, 2016
Was very pleased with my last visit. Excellent work by Dr. Kaufman. Everybody very pleasant and professional. John Crouse
Apr 20, 2016
She(Dr. Kaufman) rushed through the job and didn't bother to check and see if the fillings were done properly. I now can't floss between two teeth. I took time off from work for this and now have to take more time off for this to get fixed. Horrible!!!!
Apr 13, 2016
Stacia is always pleasant and explains things very well. She is very attentive and has a warm personality.
Apr 10, 2016
The temp that did my cleaning was very nice, Dr.Koffman and the rest of your staff are always pleasant and helpful.
Apr 9, 2016
I lucked into a very good dental care office, having picked this practice because it is near my home. The office is great with a high level of customer care and excellent dental care. Highly recommended.
Apr 6, 2016
I'm more than thankful the way we were treated. It was like a nice welcoming to a new home and everyone was very understanding. Very happy there's people who want to help each other and are so kind and friendly. Will make sure to let everyone I know about my new dent
Apr 6, 2016
Greater than all my expectations.
Mar 30, 2016
My dental hygienist is my friends daughter. Her name just escaped me but she is great. I enjoy every visit. I also think Dr. Paolucci and his family are genuinely nice people who care about thier patients.
Mar 25, 2016
I always have a great experience.
Mar 25, 2016
Your team does a wonderful job. Always pleasant, professional and efficient.
Mar 25, 2016
I have been a patient since the late 80s.You are not going to lose me.
Mar 19, 2016
The appointment reminders sometimes are overwhelming. Most times I get several text messages, an e-mail, and a phone call from staff, even after confirming. It would be good if this could be co-ordinated. It can cause angst to confirm and then to keep getting text messages and phone calls after that to keep confirming. Thanks, Bretton Williams.
Mar 17, 2016
This was my first root canal, and being a biologist, I would have enjoyed Dr. Marucki explaining each step of what he was doing. I'm sure some folks would HATE that and prefer utter silence (neither Dr. Marucki or the assistant said a word during the whole hour). The assistant answered all my questions afterwards (what was he doing with this, what was he doing when this was happening, etc.) Probably for most folks, "Silence is Golden" however....
Mar 17, 2016
Stacia does an amazing job every time I meet with her. She is kind, courteous and I wouldn't want anyone else to work on me except her!
Mar 10, 2016
As always, Denise is a jewel. She keeps me coming back visit after visit. Job well done Denise!!!!!
Mar 5, 2016
Dr Mirucki is an excellent endodontist. During the procedure, I felt totally taken care of, and could tell that he was a true craftsman. He was great at explaining everything to me as he worked on my root canal, and saying things to keep me relaxed. After the procedure, he went over everything and patiently answered all my questions. My only feedback is that I was so nervous about the shot that I would have preferred a more calm environment in the room (no rock music on the radio). Also, Dr Mirucki was at first very high energy when he introduced himself, so that made me more nervous. But he was great at listening and we got through it fine. In spite of this, I would definitely go back to Dr Mirucki. He knows his profession and did an excellent job! I'd also like to add that Evelyn was my hero as well. She held my hand while I got the shots and was very comforting. I know she was there to assist Dr Mirucki, but she helped me keep it together too.
Mar 5, 2016
The whole staff is top notch and I look forward to visiting my dentist because I know I'm in good hands who are putting my well being first.
Mar 3, 2016
the front desk and my dental hygienist
Feb 26, 2016
Everyone, is great there.
Feb 20, 2016
I have my full trust in Dr. Kaufman
Feb 19, 2016
Stacia, who took care of my cleaning. She is professional, kind, and above all else, thorough. My teeth feel EXCELLENT when she is done!
Feb 19, 2016
Everything was fine as always
Feb 17, 2016
My son and I both enjoy going to the dentist...need I say more? :) Great place, wonderful people! Thank you!
Feb 16, 2016
I would like to thank Stacia for her gentleness and compassion as I was working thru a panifull experience at my last visit. Very professional and appreciated.
Feb 15, 2016
I came in for a cleaning with Stacia. She always thoroughly explains what the plan is for my teeth, and obviously knows what she is doing. She is very friendly, and greets me with a smile, as does the whole staff at this office. Keep up the good work.
Feb 14, 2016
The female assistant from Barrington was very pleasant and nice. Dr Kaufman was also very professional and polite also. She did a great job putting the filings in my teeth and recommended these filings on my upper and lower front teeth that my previous 2 dentists never recommended but should have!
Feb 13, 2016
Dr. Kaufman is wonderful and I always have a good visit. As it turns out the young dentist, who saw me for the most recent post-cleaning check-up and said I needed to come in to see Dr. K to have a filling re-done, was wrong. So I ended up scheduling time off of work for no good reason (other than to have a nice chat with Dr. K. So, not a TOTAL loss). Still, that was weird and a waste of my afternoon but...I hope my insurance isn't charged for the visit.
Feb 11, 2016
Everyone is always so nice and professional.
Feb 9, 2016
Marie is very helpful in explaining my insurance coverage and payments. She does her best to accommodate my schedule, when I make appointments. Dr Kaufman takes the time to answer all my questions respectfully and patiently. I do get frustrated with the frequency of cavities in my mouth; especially since I take good care of my teeth and since I haven't experienced any discomfort, but Dr Kaufman had me look at the x-ray and explained that we can wait to fill the cavity, but it's better to fill it when it's small, before it has a chance to spread to the root. She is a great dentist! Her assistant on 2/3/2016 was considerate and took the time to explain what was to take place on that visit, which I really liked.
Feb 5, 2016
When rescheduling appointments let the patient know the new appointment will be with a different staff person.
Feb 5, 2016
Dr. Kaufman and Stacia are excellent. Always cover all information needed to proceed with my dental work. Friendly, affable and comforting. Also, I would be remiss if I left out Marie. She is amazing at what she does. You've got a great staff and I am lucky to have you as my dental provider.
Feb 4, 2016
Stacia is a fabulous hygienist--quick but thorough and pleasant to be with. She takes care of everything and helps me understand any issues I may be having. Going to the dentist isn't one of my favorite things, but she makes it *almost* enjoyable!
Feb 4, 2016
I have nothing but praise for Dr. Paoluci and his team. I have been going to this dentistry for 50 years and I love them all.
Feb 1, 2016
Excellent care and staff.
Jan 28, 2016
Stephanie is awesome. A true professional as well as friendly and kind. Always explains things well. The same goes for Marie and Dr. Kaufman.
Jan 28, 2016
I like the friendly atmosphere and how your greeted when you come in the office and sometimes they know you by name. lol I give Paolucci Family Dentist 5 stars!
Jan 28, 2016
Great job! Not many people can say they love their dentist office, but I can!
Jan 27, 2016
Front desk,hygenist and doctor
Jan 27, 2016
Love Tara and Dr. P. Always made to feel comfortable and welcome. No fear!
Jan 27, 2016
I met with Denise, Dr Mark, and Maria each one of them were professional,polite,and made me feel at ease. I appreciate this because the dentist office is not my favorite place to be.
Jan 23, 2016
The lady who did my cleaning, I forget her name, was very nice and welcoming. I appreciate how she explained my dental situation very well.
Jan 22, 2016
When I first came the this practice, what was really appealing to me was that home feel and face to face one on one. Now for something reason something shifted, I do enjoy the text message reminders of my appointments but I used to actually like when someone called me, the easy of maybe switching my appointment right there was more convenient. I also see that the practice has a Facebook page which it didn't before and this I think separated human interaction even more. I see that you are trying to stay up in technology and such, but at what cost?
Jan 22, 2016
The amount of texts, phone calls as reminders is rediculous. It's very unprofessional. I will stop answering them bc it's redundant.
Jan 20, 2016
I really appreciate that every time I go, they all genuinely ask how I am doing and ask about school. Everyone there is very nice and it is obvious they really care about their patients and are good at following up with any issues that come up during a routine dental exam.
Jan 16, 2016
Stacia - very friendly and professional
Jan 13, 2016
I hope I am not expected to do this every time I come to the dentist!
Jan 10, 2016
you finally went all computer!!!
Jan 8, 2016
I will recommitment to my friend it very excellent dentist
Jan 7, 2016
Everything was wonderful, as always!
Jan 7, 2016
I have been a patient at this practice for over 20 years and always expect and receive wonderful care.
Jan 7, 2016
Reply
no problems...just was unaware that I was to make a payment on the day of service. The bill used to show up in the mail after it was submitted to Blue Cross and Delta Dental and payment(s) were made.
Jan 2, 2016
Sorry but everyone is wonderful , love dr Haley and my cleaning person is the best, love her, I won't say whom is not nice as she prob. Reviews these, so that's all!
Jan 1, 2016
Denise and Marie are excellent. Even though I was early for an appointment they took me in right away.
Dec 28, 2015
Dr Kaufman is the best!!!
Dec 28, 2015
My dental hygienest was excellent
Dec 28, 2015
I love my dentist and my hygiienist Daniielle
Dec 17, 2015
Really really really appreciate Dr Mark and Cheryl. Thanks guys!!
Dec 17, 2015
Great service, whole family goes to them
Dec 16, 2015
I truly like the friendly, and professional environment, also like the fact that you keep the Office more as a family Dentist rather than just a business office!! Makes more comfortable for me and my family!! Thank you for striving hard to maintain that atmosphere. That takes the fear away from visiting your Dentist!! Enjoyable experience. Thank you!!! Beside that every member of the Accaoui's love the Paolucci 's
Dec 12, 2015
Office manager could speak nicer to the receptionist and the hygienist. The receptionist seemed to be learning about billing and the office manager was not patient at all with her I felt bad for her to be spoken to that way.
Dec 12, 2015
Denise did my cleaning. She's the best!
Dec 12, 2015
I really like the text message reminder for the appointment; Denice, hygenist, was thorough, quick and professional! Office Mgr,Marie, was prepared to answer my questions for benefit options next year. Must have heard me speaking to Denice and had everything ready for me when i came out to speak with her... GREAT customer service on all ends, even Dr. Kaufman - very pleasant
Dec 11, 2015
The front desk is very friendly and helpful. Everyone has always answered my questions in as much detail as I needed. I love Dr Kaufman – she's been very attentive, caring and committed to my wellbeing, and it's obvious she is a master in her profession. Tara was very good with my cleaning and explained things clearly to me. However, I felt she could have spent more time polishing my teeth. With my former dental hygienist, I always left feeling that my teeth were sparkly clean and super smooth. I didn't get that with this cleaning. Also, I think the level of activity and energy in the exam rooms is too high. Lots of noisy chatter and the rock music is not appropriate for a situation that is already stress-inducing for patients. I would feel better about my visits if it was calmer in the exam rooms and the music was soothing. Maybe even teach the nurses to instruct us in some calming exercises.
Dec 9, 2015
Great visit and good cleaning by denice
Dec 6, 2015
Love Denise my hygienist. Everyone always pleasant. Love Dr Kaufman always puts me at ease.
Dec 6, 2015
told how to keep teeth clean.
Dec 4, 2015
I've been a patient for decades now, and the level of service has continued to expand over time, always for the better. I'm very pleased with the staff -- Marie in the office, Denise the dental hygienist, and Drs. Paolucci, Kaufman and Mirucki are all especially noteworthy. I always receive terrific professional care, delivered with compassion, courtesy, humor, and the highest standards of excellence.
Nov 28, 2015
I like your team. Everyone makes us feel like family. It's refreshing to experience such a caring, courteous, and professional environment. Please keep up the good work.
Nov 27, 2015
My visits to your office are always a good experience.
Nov 19, 2015
Dr.Paolucci and Louise, 11/19/2015 I first would like to thank both of you; for helping me during this year. Your staff is outstanding in so... many way, very professional,meets and exceeds my expectations. Sincerely, Everett A.Studley III
Nov 19, 2015
I'm not the biggest fan of going to the dentist, which I think you know, but you do as well as a dentist is going to do, always on time, polite, and professional. Systems are clear, I particularly enjoy the texting, and I've referred you to a number of people. You might be able to hear WXIN, btw, 90.9FM from where you are, if you're in need of a change. If you're in need of new business, send some promotional flyers to RIC's HR office. We hire about 2 dozen people a year, and you work well with our dental insurance.
Nov 18, 2015
Everything was fine, as usual.
Nov 18, 2015
Maria is the best! Always explains services and costs. As you know extremely personable. My biggest complaint is that the practice is getting even larger, causing it to become harder to get an appointment. Although, to be fair, I recently had an emergency, and was seen the next day. Now for a small complaint, I think you should give out samples. My husband always comes home from his dentist with a bag of new products.
Nov 14, 2015
My appointment was changed without explanation and had nothing to do with my hygienist's schedule - I checked with her. I was changed to another hygiene without being told and then changed a third time so I could get my regular hygienist back. I never knew what that was about nor do I wish it to happen again.
Nov 14, 2015
Everyone did a great job. Made me feel very welcome and comfortable.
Nov 14, 2015
I love my time with The Family Dentist!
Nov 13, 2015
My experience at your office is always terrific!
Nov 13, 2015
The only complaint I have is with the financial division I am always over charged and always wind up with a credit. If you know the insurance is paying 80% you need to go back to billing for the remainder. I have to call after every visit to make sure my credit is applied as it has not been done in the past
Nov 13, 2015
Dr. Kaufman and her assistant did a great job replacing my crown. I felt comfortable and well cared for during the two visit process 1
Nov 13, 2015
I was there for a cleaning with Stacia; she is always amazing and does a wonderful job! I also met with Dr. Kaufman. She is the best dentist, bar none, that I have ever been to! I followed her to this office from Newport and I couldn't imagine having another dentist. She is the most professional and personable dentist and has the best manner with patients that I have ever seen. She is very reassuring, which is something I value highly, as I am quite a nervous patient. I have complete trust in her professional opinion. I am beyond thankful to be her patient!
Nov 13, 2015
I like that she showed me my x-rays and explained what the cavities look like and what she's seeing so I'll know what to look for in the future and have a better understanding of what the doctor is saying.
Nov 13, 2015
Great service, wonderful team.
Nov 13, 2015
Just keep doing what you're doing. Been a patient there for over 30 years, always satisfied.
Nov 13, 2015