Reviews

Staff is very friendly and helpful with papetwok.

Mar 27, 2023

Very professional and also dress professional. Excellent customer service skills.

Mar 23, 2023

The staff is always pleasant and makes my daughter feel comfortable during her exams.

Mar 18, 2023

They were very good with my 9 year old son

Feb 27, 2023

Everyone was very helpful and supportive in my journey to get new glasses and picking out the right frames that fit my face

Jan 13, 2023

The staff were friendly, and professional and took their time with me and my daughter

Jan 6, 2023

Excellent staff and very quality work.

Dec 1, 2022

Just had another follow up with Dr. Odion with another great experience OptiWorld VISION Center has been my place for eye care for years thank you so much for taking such good care of me Vera Walton

Nov 11, 2022

Terrible no help will never come back they tell you one prices then change it less then a hour.

Sep 26, 2022

The staff was very professional and polite.

Sep 1, 2022

Excellent and very professional service

Aug 19, 2022

The appointment was quickly scheduled and did not take long. My complaints are that I need glasses, UGH! LOL. and the doctor did not speak to me or my mom about my specific problem, only that I had to wear glasses at all times. and my right eye was my weaker eye. This was my first appointment for eye problems, so I would have appreciated more details. overall though it was a good appointment.

Aug 19, 2022

I have not received my contacts it’s been almost a month

Aug 6, 2022

Very courteous respectful. Kind helpful

Jul 15, 2022

The doctor is rude! I had to pay twice in less than 6 months for a contact lense exam.

Jul 4, 2022

Too high/ didn’t explain pricing

Jun 23, 2022

Very great customer service from the moment i stepped in the door till the moment i walked out. Very clean location. And the people were very patient and sweet. The Doctors are awesome!

Jun 20, 2022

IT'S my go to eye doctor for my yearly exam....wouldn't go anywhere else

Jun 15, 2022

I love that I was seen in a timely manner. Dud not have to wait a hour or so

Jun 10, 2022

Everyone always makes me feel so comfortable in this office, I’ve never had a bad experience!

Jun 6, 2022

Disappointed on out of pocket cost for new pair of glasses on paying twice as much since last year

May 19, 2022

There were to many patients in the waiting area.

Apr 15, 2022

Janice Coe It was refreshing to arrive at Opti World Decatur, feeling secure and taken care of with Expert and Trained Individuals. Kudos to the Staff!

Mar 29, 2022

The setting was very professional, the staff was very polite and the doctor was great and provide detail information about my services.

Mar 25, 2022

The gentleman that help fit you for your glasses is so professional and nice thank you.

Mar 10, 2022

I am very please with OptiWorld Doctor was patient professional and caring

Mar 3, 2022

The doctor was very rude to me

Feb 28, 2022

Not a friendly atmosphere

Feb 23, 2022

The desk clerk was very rude. She tried to up charge for services that my insurance has always covered. I explained to her that I have been coming there for years. She responded with a really bad attitude. So I left because I know that I didn’t have to pay out of pocket. Then 2 or 3 minutes after I left. She called me back and said oh you don’t have to pay extra. But I didn’t and will not ever come back to Opti World.

Feb 22, 2022

Optiworld Medical & Vision Center went over and beyond to help me and my daughters, especially taking last minute walk-ins before closing Thank You all so much!!!!!!

Nov 5, 2021

I feel like I would have got my money worth at Americans best eyeglasses

Oct 25, 2021

Very nice staff. I had a problem with my insurance and they were very helpful. The problems were fixed and I was able to get my eye exam.

Oct 4, 2021

This is a very nice place as soon as got there I felt I’m in good hands . Thank you so much to everyone there . Specialty to the Doctor.

Oct 1, 2021

The consultation was very informative, I had not received that kind of info, not evrn from my primary care physician.

Sep 27, 2021

The staff are very welcoming,The wait time was short,The process was very easygoing.The building is secured.Social distancing is also being practiced.

Sep 7, 2021

I found the office to be clean and organized,the staff professional. It was a pleasant experience.

Aug 5, 2021

My visit to Opti-World in August 2021 was an expedient and efficient experience. I actually stopped in on a whim as I was in the area. I had only intended to set an appointment. To my pleasant surprise, they were able to see me right then! (Do not expect that to happen every time; that was just my experience that day.) The waiting area was clean, bright, and comfortable. The doctor and staff were friendly. Eye exam confirmed issues that I suspected; recommendations and treatments were sufficient. Overall good experience. I appreciate the care I received that day.

Aug 5, 2021

Everyone was so nice and made the experience professionally fun, if you can fathom such a thing from a trip to the optometrist! Would highly recommend the good people of OptiWorld.

Jul 9, 2021

Office was clean. However, door blinds are broken, needs to be replaced. I had to wait 45 minutes before seeing the doctor. The exam only took 10 to 15 minutes. Seemed a little rushed. I ordered glasses from there. Will not in the future. Frames were very expensive.

Jun 28, 2021

Crim Dela creme , awesome 😎 thank you

Jun 24, 2021

Professional friendly staff and clean environment.

Jun 22, 2021

I've never walked away from an eye appointment anxious, frustrated, and worried about the quality of my care until this one, and I've been through a lot of eye doctors because I move a lot. By the end, I didn't trust this place and will not be moving forward with them in the future. Let's start with the good: friendly staff that really try to help you, and they were understanding of all the traffic that caused me to be late. And that's about where my compliments end. A big complaint I have is with communication. I struggled to get my questions answered, and I had to repeat myself in different words a few times before I was understood. He tended to rush ahead, assuming what I meant, instead of listening to what I was saying the first time. My biggest complaint by far, however, was that by the end of the visit, I didn't feel like I could trust the physician with my eyes. This started when he was doing the eye pressure test, in which a burst of air is blown into the eyes. He did this for one eye, but when the machine struggled to line itself up for the second eye, he just skipped it entirely. Also, other places I've gotten my eyes checked at would either dilate my eyes or do an Optomap Retinal Exam. This process was missing entirely from this exam. Lastly, when looking at color contacts, the physician told me that 1) The brands they had there in-store were the only brands that made color eye contacts (and yes, he said this explicitly), and 2) that only one of those brands sold dailies for color contacts. Two minutes on Google proved both of these statements false, and so either this physician is very uninformed, or lying to me to get me to buy contacts from them, and I'm not okay with either option. Good eye doctors are out there, but this isn't it.

May 25, 2021

Been a patient for years and love the services received from the entire staff.

May 24, 2021

Excellent service and very prompt. I’ve been going here for years and highly recommend to others and hat great service I get every time!

May 9, 2021

The staff is great! However the store needs more inventory. There is not much of a selection.

May 6, 2021

Great service from the entire team.

Apr 6, 2021

I intentionally searched for a new black owned establishment and felt let down. The front desk customer services is about a 4 (four). They were short and made me feel as though I was bothering them just for being there. I will not go back or recommend a friend to this establishment. The wait was entirely too long. The person that fitted my glasses, did eventually come around, and he was quite friendly in the end. Also, if you decide to purchase the more expensive frames, you will not be able to use the amount your insurance gives you towards your frames. They said this was a decision made by the doctor because many times the insurance will not send him the full amount?. I felt discriminated against and they were black. I also called and asked for my prescription, they informed me I had to come in to get it. My other doctors simply emailed it to me. It's Covid-19 out there seem as if they would change that policy.

Apr 2, 2021

The appt was easy to make. The service was great. I was in and out within a hour

Mar 25, 2021

Great!! Spot for perfect vision

Mar 16, 2021

I've been seeing Dr. Odom over 4 year's and I'm still a patient of his because he's a great, professional, friendly person and so is his employees. I have no complaints thus far. I plan to stay with his dentistry. I would recommend him to all my friends and family.

Mar 14, 2021

I was in and out nice service❤️

Mar 4, 2021

Did not have to fill out a form everthing was done for me. Every one was so nice and very caring.

Mar 4, 2021

My second visit here I will be coming back. The staff very friendly and patient.

Feb 16, 2021

I have been going to Optiworld for several years now and they are very professional and take safe precautions and measures due to COVID19.

Feb 8, 2021

I was very pleased, my appointment was for 11:45. I left between12:30 & 12:45. I was explain my bill or the breakdown what my Insurance was paying for. Just all around Atmosphere. Friendly and Clean.

Dec 29, 2020

Friendly service. I felt like a valued customer.

Dec 22, 2020

There was not a long wait for my exam. The Dr. addressed my concern with my contacts. We came to a mutual change to the type of contacts. It’s nice to be listened to.

Dec 21, 2020

I have been going to this Eye doctor for several years. He is very good at what he does. I could not find a doctor who could get my vision right until I started coming to Optiworld because they have all the right kind of equipment. And now I have been going there ever since.What a difference it makes when you can see. Thanks to Optiworld.

Dec 15, 2020

Excellent experience! Will services again in future.

Nov 23, 2020

Visit seemed kind of rushed and unorganized

Nov 11, 2020

The Doctor.was good, he was very nice and I liked him, but after I my exam, I was seen by a young lady name Allyson she was so knowledgeable patient, and understand. She help me choose the right glasses for shape of my face. She made me feel as if I had my daughter there with me. And I left feeling good about myself as will as my purchase.

Nov 2, 2020

My experience was great! The doctor and his staff were all friendly and very efficient. Impressive professionalism! I highly recommend this establishment.

Oct 27, 2020

I was not pleased with the staff. I was asked for a payment as soon as I arrived I had not even filled out my paperwork yet. I was told to follow a link because they were paperless Half way through it, the staff member told me there was no need to fill out a portion. It would have been nice to know before I got half way through it. After I saw the Dr, it was time to place the order for my contact lenses and I had to pay again. Why couldn’t they collect the total payment all at once. Also I am not satisfied with the fitting fee that I am charged yearly. I had to ask for an explanation of what I am being charged for in front of all of the waiting customers. I have been a customer for over 10 years and they have officially lost me.

Oct 26, 2020

I have been coming to your officce for over 7 years. I have never had any problems. Everyone has always been so nice and kind.

Oct 23, 2020

I feel that Seniors" on Fixed incomes, with Insurance" should not have to be told after going through all the motions. That we have out of Pocket Fees to pay.

Oct 20, 2020

My visit was great, I was in and out 30 minutes wow!

Oct 13, 2020

The serve was excellent and staff was professional.

Oct 6, 2020

Can work on customer services, offer Eyeglasses accessories.

Oct 1, 2020

I have been coming to Optiworld Medical and Vision Center on Candler Road for about 7 years and i do not have a complaint. they are taking the correct measures for the COVID-19 outbreak and that makes me happy.

Sep 28, 2020

They did not ask for my insurance card.

Sep 22, 2020

Professional, prompt, courteous

Sep 13, 2020

Called for same day appointment and was seen mid afternoon for eye infection. Social distancing was maintained and sanitation was top priority. Very satisfied with service!

Aug 28, 2020

the service I received was exceptional

Aug 20, 2020

My experience was great. Everyone was so pleasant and was transparent with information regarding my benefits. Dr. Odium was right on point and excellent! I hight recommend Opti-World.

Aug 13, 2020

The service was great. And I didn't have to wait to long for service.

Aug 12, 2020