Optical Expressions PLLC - Hilton
Dr Erika C Wilken
214 Reviews
Everyone is super friendly and nice
May 7, 2024
Appt was on-time, very friendly, happy & professional staff! The gals that did my eye testing were EXCEPTIONAL! And… it’s always a Pleasure to see Barry. He knows our names, greets us and always so Professional! He’s the BEST!
Apr 30, 2024
Great experience, wonderful staff and was able to get me in to see Dr imediately to make sure I did not have a contact lens in my eye! Thank you!
Apr 2, 2024
Always great and Barry was especially helpful
Mar 26, 2024
Friendly staff, answered all my questions and gave me options on glasses
Mar 19, 2024
Optical Expressions is superb. I’ve been with them for years. Great customer service.
Mar 4, 2024
Everyone was great, took the time to explain everything and let me know the health of my eyes. Will be returning for sure.
Jan 9, 2024
Great place and awesome staff a special thanks to Dr Ralston and Hannah for doing my eye exams they are very professional and kind.
Nov 29, 2023
Optical Expressions provides quick friendly service. They stand behind what they sell. I have had glasses where the prescription was not quite right (due to my retinopathy), they replaced the lenses. I have had frames that broke (a couple of years after I bought them), they repaire or replaced the broken parts. Optical Expressions has outstanding people and business practices.
Nov 28, 2023
The staff and doctors are extremely knowledgeable and very helpful. The friendly staff make the office environment relaxed and pleasant. Appointment times are right on time, there is no waiting.
Nov 7, 2023
Greeted by helpful staff. Dr. Chacon was professional and took time answering all my questions during my annual eye exam. He explained my treatment clearly.
Nov 6, 2023
professional...friendly.... competent and on time
Nov 3, 2023
The Doctor was excellent.....She was very thorough and explained everything extremely well.
Sep 12, 2023
I appreciate the personal care, and how they take time to understand my concerns.
Sep 12, 2023
You all fit me in the same morning, when I had concerns. You always are prompt and helpful, and every single person there is great to work with
Sep 4, 2023
Pristine office, professional & friendly staff, and quality products & service.
Aug 31, 2023
Polite, professional,timely with appointments, thorough and good help with selecting eyeglasses.
Aug 29, 2023
You guys have been taking care of my vision needs for years. I can't imagine EVER going anywhere else. The staff is always so very nice, and fun, and Barry is the BEST. I absolutely love this store.
Aug 23, 2023
I love this office & staff! The one & only thing I didn't like was I wasn't informed of the fee and given the option to opt out of the photos for the back of my eyes. It was a surprise expense when I checked out at the end of my appointment.
Aug 18, 2023
The staff is fantastic, and extremely helpful.
Aug 8, 2023
Everyone is very nice and knowlegable
Aug 2, 2023
I have been with Optical Expression for many years, Lots of changes with staff; they always get the good ones. And so glad Barry is still there, he is the best!
Jul 18, 2023
Great service—-been a customer for a long time and get what I need every time! Easy to schedule and on time!! Tommy
Jul 11, 2023
Nice place, clean and very friendly and most professional.
Jun 6, 2023
Reception staff was welcoming and handled an insurance question well. The woman performing the initial testing was competent and persisted in getting an accurate reading on one machine when I had difficulty finding the “target.” The doctor was amazing, taking time to make sure I had the correct prescription strength, showing me the scans of my eyes’ interiors, and answering all my questions. The optician took time to find just the right frames that not only worked best for fit and appearance, but also were within my budget. She also worked with me to make sure my new lenses had the necessary coatings but were still economical. I love this place and will return annually for exams and new glasses.
Apr 25, 2023
excellent care and service
Apr 18, 2023
Excellent service. Thanks.
Mar 14, 2023
Great service and caring doctors. Barry was great helping me pick out the perfect frames.
Mar 7, 2023
Thorough informative and helpful...thanks
Feb 22, 2023
There was no wait time, the Dr. explained the procedures she would be doing and showed me the results. She answered all of my questions. The optician helped me find the perfect pair of glasses. The appointment was a positive experience.
Jan 17, 2023
Quick service, friendly staff!
Oct 25, 2022
I’ve never had a doctor be so attentive, Dr. Ralston took the time to explain the results of my tests and to help me try contact lenses for the first time in 20 years
Sep 26, 2022
I miss the consistancy of seeing the same doctor at each of my visites.
Sep 21, 2022
My eye exam was scheduled at 1 pm, when I arrived I was greeted with a genuine Welcome in. I waited perhaps one minute before the Doctor came out personally to took me back for my exam. The equipment is state of the art, resulting in a very informative health care exam of my eyes. I've been coming here for the past eight years and Berry knowledge of eyeware, not to mention his memory of all of my prior purchases is exceptional. I have recommended Optical Expression to numerous people for all of these reasons. They provide Trust Customer service.
Aug 3, 2022
I’ve been to Optical Expressions twice in the past two weeks. I saw two separate doctors, they were kind, caring and professional. I’ve been a patient at optical since the 1980’s. I’m hoping the medication that I received on my last visit will help my situation in my right eye. Everyone in the office was very kind and I had no problem getting in for my second emergency appointment.
Aug 3, 2022
Office staff and doctor very friendly and thorough. Thank you!
Jul 25, 2022
I always have a great experience. Staff is very helpful and knowledgable.
Jun 29, 2022
Extremely satisfied. Happy to send referrals as service personalities questions answered. Entire staff extremely helpful and cordial
May 24, 2022
Always a good experience when I visit. They are prompt, polite and professional
May 17, 2022
Very professional, courteous and knowledgeable . Would recommend to anyone
Apr 13, 2022
First dr to take my dry eye seriously
Mar 15, 2022
My optometrist was wonderful.. her expertise is outi
Mar 8, 2022
Great customer service and overall environment!
Feb 22, 2022
The team, from the doctor to the sales staff to the front desk are excellent.
Feb 18, 2022
I have been coming to Optical Expressions for 20+ years. They have always been top of the line in testing and analyzing my eye issues! Barry has been the best hands-on Manager, and always addressed my issues immediately!
Feb 18, 2022
An outstanding team of doctors and the front desk staff is so friendly and nice. A great eye exam experience!
Jan 27, 2022
I was impressed with the level of care regarding my visual issues. Everything was explained to me in a way that I could understand.
Nov 30, 2021
Been coming here for years. Always 100% happy with my experience, and with my glasses. Fabulous staff, great selection of frames. I love Optical Expressions.
Nov 19, 2021
Outstanding personal and professional service
Oct 19, 2021
Very friendly and professional office.
Oct 19, 2021
I had an amazing experience at Optical Expressions. From the second I walked in, the front desk staff warmly welcomed me. I didn’t have to wait at all. I was immediately taken back to begin my eye exam. The exam didn’t last more than 20 minutes. And after, I found a beautiful pair of Oliver People’s sunglasses that I had been looking for! Everyone was incredibly professional and friendly. I am very glad that I chose Optical Expressions for my eye care needs.
Oct 19, 2021
I always get a through exam and feel comfortable with the doctors and staff.
Oct 12, 2021
Quick, efficient and helpful!
Oct 4, 2021
My husband and I were pleased with the treatment we received by everyone we met at Optical Expressions.
Aug 17, 2021
Always helpful, professional and knowledgeable. We will always go here for our eye exams and their variety of fun frames
Jul 14, 2021
Professional, friendly...prompt.
Jun 17, 2021
Optical Expressions always does a nice job. Appointments are made quickly and staff and providers do a great job providing information and assisting with wonderful glass choices. .
Jun 15, 2021
One of the few optical centers left that has a customer centered strategy. There was no waiting or typical nonsense you might see at mall chains. I received an eye exam and located a pair of glasses in under an hour with a high level of service and attention. I highly recommend!
May 26, 2021
Staff was extremely friendly and offices clean.
May 12, 2021
Staff knowledgeable, professional, fast, efficient, business like, personable to inform, explain and the exam equipment appears to be very up to date. Not unfriendly, rather all on a strictly business level, and all are great at their jobs in this business. A pleasure dealing with you all ⭐⭐⭐⭐⭐
May 11, 2021
Service is great! Employees are both competent & friendly! Love Dr. Reynolds!
Apr 27, 2021
The team was great! Huge thank you to everyone there.
Mar 23, 2021
Everyone was very nice and the doctor surprised me with such great service.
Mar 22, 2021
Excellent service! Can always get in when I need to. Friendly staff and doctors! Thank you
Mar 16, 2021
Dr Ralston was able to diagnose and recommend treatment very quickly. I appreciate her professionalism.
Mar 9, 2021
I ask Barry to be completely honest. He will not let me purchase eyeglasses that do not look good on me. Thank you Barry for not letting me waste time or money!
Nov 24, 2020
Dr. and staff are very helpful.
Nov 23, 2020
Everyone was extremely helpful! When someone is taking care of a loved one it is nice that everyone concerns where of the most.
Aug 21, 2020
Always professional, clean, organized and timely.
Aug 21, 2020
I fly back to Scottsdale every year for my annual appointments due in large part to the acumen and care of this team. Dr. Wilken is knowledgeable and gracious. Worth every penny to go out of my way to have peace of mind.
Aug 6, 2020
Have gone for years...first to Dr. Shapiro, now to Dr. Sophie Robertson. Like them and the staff. Convenient to home.
Jul 3, 2020
Dr Robinson is wonderful, very knowledgable and personal.
Jun 15, 2020
Francisco is awesome. Professional, pleasant and I've never had better experience with my vision. The guy knows his stuff. Barry has always been there for me and even has taken care of out of town visitors for me on short notice.
Jun 15, 2020
The Optical Expressions Staff in Scottsdale were very nice, professional, and cleanliness was optimum. They all took the safety precautions necessary during this cautionary time. I look forward to my next eye exam with them.
May 16, 2020
We have been going to Optical Expressions for years. Everyone is very friendly and caring and if your prescription hasn't changed that much they totally leave it up to the patient to decide if they want to get "NEW" glasses! No Pressure from anyone. They are also great about getting you in if you have any problems with your eyes. Barry is outstanding and would recommend him to everyone.
May 14, 2020
Dr. Wilkins and the entire staff are great. Very helpful and informative. Having a couple choices of offices has been useful through the years.
Mar 19, 2020
I have been coming to this office for many years and have always found the Drs. and staff to be very professional and helpful. I have had two eye conditions which needed attention and they have quickly accommodated my need for appointments. I always have my yearly exams and prescriptions refilled here and have total confidence in both the Drs. and staff that they have my best interests at heart. I highly recommend Optical Expression at Hilton Plaza and will continue to recommend to friends and family.
Mar 18, 2020
Optical Expressions singlehandedly gave me the best optical experience I have ever had. The staff is outstanding their kindness and willingness to help radiates when you walk into the office.
Mar 10, 2020
Best eye doctor I’ve been to in ages! Knowledgeable, friendly, and great pricing. I will only visit here moving forward.
Jan 13, 2020
I have been a patient here for over 25 years and wouldn't go anywhere else. I have complete confidence in Dr Wilken(and previously Dr Shapiro) ,and Barry Crabtree who have been there for years. They are like family and of course provide outstanding eye care for my family!
Jan 8, 2020
Doctor and staff are awesome!
Dec 17, 2019
Always helpful. Great staff.
Nov 9, 2019
Everyone was very accommodating and pleasant. Thank you
Oct 21, 2019
Everyone in the office is so amazing!
Oct 15, 2019
The staff at the Hilton office are great, very friendly. Erica explains everything so clearly during the eye exam and always ask if I have any questions.
Oct 9, 2019
Certainly appreciate you working me in to your schedule on Saturday wouldn’t have made it thru weekend Really liked the doctor that I saw Very informative and easy to understand GREAT experience
Sep 10, 2019
Everyone was friendly and knowledgeable
Sep 4, 2019
Easy scheduling, polite, courteous and efficient front-office, great doctor-patient interaction.
Jul 15, 2019
Friendly staff, very professional. Can’t wait to get my glasses!
Jul 12, 2019
Office staff was most accommodating and friendly. The optometrist was very professional, informative and nice.
Jul 10, 2019
Very knowledgeable and professional service, highly recommend for anybody who needs a eyes care!!!
Jul 2, 2019
I would have to say Dr. Nappi is the best doctor that I've had in my lifetime where he really cares about you, figures it out, and is very detailed on his solutions and recommendations. I would recommend him to anybody and really appreciate him.
Jun 24, 2019
Everyone was awesome ! Treated me like a queen. Dr. Nappi was phenomenal! Front desk even scheduled my appointment with cataract surgeon! Would absolutely recommend!!
Jun 12, 2019
I have always appreciated the convenient location (for me) and the superb medical advice and attention at the Hilton Village Optical Expressions but my visit yesterday was the best of all. I got superb advice and attention going forward for my eye health and even got some wonderful new sunglasses...
Jun 4, 2019
Knowledgeable and courteous staff! Barry and Dr. Nappi are both awesome at the Scottsdale location. Ashley is awesome at the McDowell location. I will continue to come here for all of my eye care needs.
May 29, 2019
I’ve been coming to Optical Expression’s since I was 15, I’m now 26. I love everything about this place! They have an amazingly vast selection of designer frames, they have the kindest staff, and all the doctors take time to get to know you, and make you feel so welcomed and comfortable!
May 27, 2019
Dr. Erika Wilkins was very kind! She had a great talk with me about my lifestyle and sent me with two types of contacts to try out when I explained I have itchy allergy eyes. She had great “chair side” manner. I would highly recommend this office to anyone.
May 27, 2019
Dr Robinson was great, staff is very helpfull.
May 23, 2019
Best Eye Dr. Appointments I have had in years. It was quick... thorough and professional. Painless in every way.
May 21, 2019
Really like how detailed my doctor was on explaining everything. Very good overall experience.
May 9, 2019
very nice, couldn’t ask for better service—highly recommended
May 6, 2019
Friendly, professional staff. Well versed in eye exam components and eye glass fittings.
May 2, 2019
The staff in the front may need customer service review. I recall the last staff that was employed few years ago were approachable, helpful, and made you feel welcomed. Barry’s knowledge and willingness to answer any questions is the main reason I give a very likely to recommend to the Optical Expression at Hilton Village.
May 1, 2019
Very good. Great overall sincerity and interest and care of an unusual condition. Very pleased with the care. Ron Nachtwey
Apr 30, 2019
5 stars for sure. The doctor was awesome and all the staff were polite and courteous.
Apr 26, 2019
I have been going to optical expressions for over 10 years and I live out of state. Their staff is very efficient, professional, friendly and the frame selections are the best!
Mar 28, 2019
Friendly competent staff.
Mar 20, 2019
Optical Expressions has been my goto store for prescriptions and glasses for years. They are easy to do business with. They get me in and out quickly and deliver vision with few to no problems. They stand behind the glasses that they sell.
Mar 19, 2019
Technicians, doctor, and everyone I interacted with were very professional and helpful. Pleasant atmosphere and my questions were answered.
Mar 14, 2019
Everyone was very helpful. She was very personal and helpful with the choice of the new frames . Took her time to help me and make sure I got the right choice.
Feb 27, 2019
My daughter has some anxiety issues and is not always the most cooperative patient; however, her appointment was a success thanks to the doctor’s efficiency.
Feb 27, 2019
I have been a patient for over 20 years. They are a quality team of professionals.
Feb 25, 2019
Got right in to my appt in time. Friendly staff great eye doc!
Feb 21, 2019
Up to date equipment/technology for routine eye exam. Would have appreciated an offer to clean my eyeglasses from office staff 😊
Feb 13, 2019
I found your services, by each person there, to be pleasant , professional and caring. Thank you for the time spent and the information and exams given at my request.
Jan 24, 2019
Examination was given efficiently and on time; everything was explained and my questions were answered. All assistants treated me with courtesy and wrwere very helpful.
Jan 17, 2019
I felt the exam was very thorough and I like that the doctor was willing to explain things to me.
Jan 4, 2019
The atmosphere, staff knowledge and professionalism are great.
Dec 31, 2018
Great customer service from the front desk, very courteous, and knowledgeable. Dr Robinson is an exemplary health care provider as she is well prepared knowing the details of my case during my office visit. She also is able to answer questions and concerns especially in detail when I asked for more information. The office itself is clean and modern looking.
Dec 13, 2018
I have been a very satisfied patient and customer of Optical Expressions for several years and have and will continue to recommend them to anybody looking for quality eye care with an amazing staff and selection of eyewear. Their entire team is very customer friendly, professional, prompt, honest, thorough and always putting your eye health and needs at the forefront.
Dec 5, 2018
This is great. I was going to write a note of thanks today to Dr. Wilkins. I feel that this is a good fit for me after searching for three years. I appreciated her time and special attention to my needs. Thank you.
Dec 3, 2018
Great experience!everyone was very nice & professional here.
Nov 30, 2018
Dr. Wilkins is awesome! Very thorough!
Nov 28, 2018
Very professional and accommodating. Recommend highly
Nov 20, 2018
Dr. Nappi always takes the time to completely explain the results of the eye examination. I sincerely appreciate his caring attitude and helpful suggestions. He provides his patients outstanding care. Many thanks!
Nov 1, 2018
Extremely detailed eye exam
Oct 26, 2018
Excellent customer service. Was able to get an appointment within 24 hours
Sep 28, 2018
I love Dr Wilken. She is so personable, caring , knowledgeable and professional! I feel very well taken care of!
Sep 26, 2018
I have been a patient of Optical Expressions - Scottsdale for years as their patient services are top notch. They diagnosed my glaucoma years ago and have been able to manage its progress. I highly recommend Optical Expressions - Scottsdale. Barry is a fantastic manager and has continued to support patients with their eye health.
Sep 14, 2018
From the time we walked in to the time we walked out staff was so amazing and friendly.
Sep 10, 2018
Everyone is very nice. Clean Place.
Aug 30, 2018
Easy to make appointments, fast service, great docs, cool eyeware, all around fantastic provider!
Aug 15, 2018
Great customer service. Dr. Robinson is terrific.
Aug 5, 2018
Dr. Wilken does an excellent job of getting me the right contacts to give me the best vision possible.
Jul 30, 2018
My experience at this office was positive and professional!
Jul 5, 2018
Our family has been patients of Optical Expressions for almost 40 years. My kids had their 1st eye appointment this week and it was wonderful. They actually enjoyed it and can’t wait to go back. Thank you for caring for 3 generations of our family.
Jun 27, 2018
Great customer service and very helpful
Jun 18, 2018
Friendly staff and knowledgeable doctors made this an easy experience.
Jun 18, 2018
Optical Expressions has been my choice of eye services for over 15 years. They always give me the best service, and always "make things right" if for some reason I need a change or something isn't working like it should be. I would never leave this environment and the staff that works there. They are "stuck" with me !:-)
May 21, 2018
The staff at Optical Expressions are all extremely professional and helpful. I saw Dr. Wilkens and I appreciate the time she takes to explain the outcome of the exam. Barry has assisted me with glasses for years and he is great! I have recommended both to family and friends.
Apr 25, 2018
Always great service. Dr. Wilken is the best.
Apr 19, 2018
Wait time, optometrist technician and optometrist were all great! Felt like I was in good hands, friendly, and provided great service. The front desk lady on the other hand, who probably should make the most effort in terms of customer service as the first point of contact, was not friendly at all and made me feel like an inconvenience. I’m glad the rest of the appointment went well, otherwise I would not go back.
Mar 29, 2018
Dr. Erika Wilken is so knowledgeable, professional and thorough. I enjoy my exams.
Mar 21, 2018
We have been going to Optical Expressions for years. The front office team and Barry very friendly, knowledgeable and caring.
Mar 21, 2018
The staff is friendly and explains everything very thoroughly. I really enjoy the experience!
Mar 14, 2018
I love the staff at this location! Always pleasant and helpful. I've been coming here for years and highly recommend the doctors.
Mar 7, 2018
Great experience, i really felt like i was important to the doctor and my concerns were addressed.
Feb 26, 2018
Very professiopn and comfortable plus on time and quick.
Feb 21, 2018
Dr. Sophie Robinson is a super dedicated Physician, who cares deeply about doing a superb job for her patients... without her diligence recently at my annual exam, I may have lost my sight in my left eye... I am deeply indebted to her and the staff at Optical Expressions!!!
Feb 17, 2018
A very pleasant appointment yesterday - so stress free. Would recommend others, for sure!!
Jan 11, 2018
I've been going to Optical Expressions since I was a kid and they have provided a consistent, quality service for years.
Jan 10, 2018
Great that they now subscribe to my insurance
Jan 6, 2018
Barry is friendly reliable and an asset ...thanks
Dec 12, 2017
Excellent! Great visit. Would highly recommend this place to anyone.
Dec 11, 2017
The office girls are friendly and professional. Dr Robinson is the ultimate professional!
Dec 8, 2017
The Hilton Village office staff goes above and beyond. I could not recommend Dr. Wilken and everyone any more than I do. Make an appointment, you will be totally satisfied.
Nov 24, 2017
Have been seeing physicians here for many years. Wonderful care. Professional and attentive. Excellent assistance with eyewear. Highly recommend.
Nov 22, 2017
Excellent doctors and staff-------for over 20 years we have experienced EXCELLENCE---------Dr. De Mel is a Superior doctor-Barry runs the office with his expertise -the whole group at Optical Expressions is knowledgable-friendly and respectiful
Nov 9, 2017
Excellent service, great doctors and friendly staff.
Oct 24, 2017
Outstanding in every regard. I live in NY and had an exam with my optometrist in NY in May. However, when I knew I was coming to AZ in October, I set up an exam with Optical Expressions during my visit because when I lived in Scottsdale 2013-2015, Optical Expressions provided me with a far superior exam than what I received in NY.
Oct 23, 2017
Staff is very friendly, helpful and competent. I've been a patient here for over 10 years. Dr. Shapiro's legacy lives on!
Oct 14, 2017
Friendly place , been here for years
Oct 10, 2017
Everyone was professional and I would not hesitate to recommend your location to friends or colleagues.
Oct 9, 2017
Dr. Wilken is always professional and caring. And the staff at Optical Expressions is always helpful and courteous. I've been going to them for many years.
Oct 4, 2017
The entire team from the ladies at the front desk to Dr. Robinson were amazing. Very professional and helpful. Thank you.
Sep 21, 2017
I just visited Optical Expressions and was impressed with the process... they knew who I was and they were ready for me at the front desk, in the pre-exam area and in the exam room. Although the office was busy, I didn't have to wait. As usual, the doctor seemed genuinely interested in me as an individual. My family wouldn't think of going anywhere else. Margi Levitt, Paradise Valley, AZ
Sep 18, 2017
Always an enjoyable experience! Pleasant staff and doctors.
Sep 12, 2017
Great service from setting the appointment through to a really thorough eye exam
Sep 8, 2017
I had a wonderful visit with Dr. Robinson. She listened attentively to my struggles finding a good prescription for contacts that did not strain my eyes after a few hours. This was the first time in years I left the office feeling confident about my eye exam, as most exams when asked if one or two is more clear they always seem so close to the same I worried that I gave the wrong answers and messed up my own prescription. With one or two exceptions, there was no hesitation on my end about which one was more clear, and not surprising that the lenses she put me in do not cause me any strain.
Aug 24, 2017
I have already sent my fiancé and his brother to you
Aug 21, 2017
eye exam very good, appointments easy to make, personal attention, selection of frames, a style for everyone.
Aug 18, 2017
Everyone was so friendly and helpful!
Aug 16, 2017
I really like the environment with the new doctors. Happy that a few of the staff have been around awhile and recognize me and my family. The environment felt happy.
Aug 13, 2017
Everyone was great. extremely welcoming!
Aug 11, 2017
It was easy to get an appointment, the eye check was thorough, and all my questions were answered. I found and ordered frames I liked. Everyone was courteous.
Aug 9, 2017
Dr. Wilken is eminently qualified and the non-professional staff is always great to work with.
Aug 7, 2017
Friendly staff and Dr Wilken always takes great care of me!
Aug 3, 2017
Thorough, friendly, knowledgeable service.
Aug 2, 2017
Staff was really nice and the doctor was fantastic!
Aug 2, 2017
The staff were very kind & knew their stuff. I always feel like iiin good hands.
Jul 21, 2017
Impressive care and impressive staff! Both keep me coming back--year after year.
Jul 20, 2017
Great job conducting the exam and providing recommended next steps for me.
Jul 7, 2017
Excellent customer service and treatment. Thanks for the flexible scheduling!
Jun 26, 2017
Friendly, knowlegable staff who were very helpful.
May 28, 2017
Called on Monday, there was a available appointment on Tuesday...I adjusted my work schedule so I could take the appointment. There are lots of options, but I ultimately TRUST Optical Expressions to ensure I maintain proper long term eye care and appreciate the professionalism of the entire team.
May 5, 2017
answered previously and then accidentally hit "send" too soon.
Apr 28, 2017
The front desk and Dr. Robinson were very nice to work with. They were professional and kind, and I enjoyed my visit with them.
Apr 27, 2017
Excellent staff. Very caring and helpful. Love Dr. Wilkin!
Apr 26, 2017
I am always happy to come to your office. I feel that because I am an 11 year client I really feel Armando what is the best person that dealt with me and my husband. I wish he was back at the Scottsdale location. Please bring him back !!!
Apr 26, 2017
Barry is the greatest. All personnel took the time to answer my questions. I will never go anywhere else
Apr 20, 2017
This office is fabulous in every way. It is staffed with friendly and first rate professionals.. The equipment is state of the art. Dr. Erika Wilken (including assistants) was thorough, explained the function and health of the eyes simply and clearly, and was very likeable. On top of that, the office has a great selection of frames and experienced personnel who provide great advice about the correct fit and style suited to your personal needs. I would not go anywhere else.
Apr 19, 2017
We have been going to Optical Expressions since we moved here ten years ago! The staff is always professional and courteous.
Apr 17, 2017
Dr. wilkes is very informative, knowledgeable about various kinds of contacts and reordered a different pair than the trial ones. Unfortunately, the first pair is still giving me similar problems as my old pair (protein deposits) and it was she that made the suggestion to order again. She is very warm and understanding.
Apr 11, 2017
The people at OE have ALWAYS been the best.
Apr 9, 2017
As always, my visit to the Hilton Village location was excellent. Ashley, Dr. Chicone and Kayla were professional, knowledgeable and helpful. Ashley helped me pick out a pair of frames that are stylish and make me feel beautiful! Thanks Optical Expressions!
Mar 31, 2017
They are very friendly, professional, and on time.
Mar 27, 2017
Excellent Service in all aspects.
Mar 24, 2017
Everyone was very helpful
Mar 21, 2017
Great service. Prompt. Helped me figure out the best lens for my needs
Mar 18, 2017
Professional, friendly office. Dr Wilkins was very thorough and explained everything she did as well as the results.
Mar 15, 2017
From the front office staff to the Doctors the experience is always professional and pleasant.
Feb 23, 2017
This was my first appointment with Dr. Robinson. She very much impressed me with her knowledge, interest in me as a patient, and fully answering/explaining my questions to the extent I understood them. I loved her friendliness and great smile.
Feb 23, 2017
We have been a customer of Optical Expressions for 20 years and have never received a completed pair of glasses that was not perfectly fitted. Barry is a genius at making sure glasses are properly fitted. When you have tri-focals this is critical! The exam is always completed thoroughly and everyone in the office is friendly and professional! They are also wonderful about follow-up care of the glasses you buy. I fell down and broke my frames and they fixed them without a charge!
Feb 22, 2017
Great and friendly service.
Feb 20, 2017
The staff is VERY friendly. They were also most accommodating on getting me an appointment for an eye exam, with rather short notice. I also like that the office is close to where I work.
Feb 17, 2017
Thank you for being so friendly and helpful. I arrive for my appointment and they offered to fix my old glasses without my even asking them. The staff was courteous and professional. It was a pleasure.
Feb 8, 2017
Love the staff. Everyone is extremely helpful.
Feb 7, 2017
This has always been one of the best experiences I've had when it comes to taking care of my vision needs. This location, specifically, has the friendliest people, great customer service, selection, and there is a lot of parking available and lunch options to boot.
Feb 2, 2017
I went to see Sophie Robinson and she was fantastic! Very helpful and explained everything she was doing. Kayla was great too as well as the man who helped me figure out how to put my contacts in. They were kind and patient as well as very knowledgeable. I would highly recommend :)
Feb 2, 2017
We have been patients at Optical Expressions for over 20 plus years and wouldn't consider a change. The loss of Dr Shapiro was terrible but the practice has kept right on. The staff is friendly, knowledgeable and we consider them family. Dr Wilken is fantastic and has continued the excellent tradition of Optical Expressions. We are very confident in her and her expertise.
Jan 25, 2017
I have been a patient for several years and have and continue to be impressed with their services, professionalism, quality, knowledge and attitude of their entire staff and overall experience. Optical Expressions has an amazing selection of glasses and go above and beyond to ensure complete satisfaction for their customers. Quality business with quality people!
Jan 24, 2017
Dr. Chacon will provice you with the best care, advice, options and follow up. Dr; Chacon took the time to go over my eye care history, explain to me in detail my current state of eye health and my vision needs. The staff that support Optical Expressions PLLC operation are a team of top notch friendly eye care professionals. Optical Expressions also has a great selection of new eyeglasses too!
Jan 19, 2017
Efficient and friendly. minimal wait time a must in my world.
Jan 19, 2017
I loved the Dr. She explained everything so well and she was so friendly. She had a beautiful smile on her face the whole time. For my glasses Barry is fantastic. He is my go to guy
Jan 18, 2017