Northside Vision

Dr. Chris Fairborn

Star Star Star Star Star 1014 Reviews

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Reviews

StarStarStarStarStar Professional, friendly staff. —    (Patient since Fri Oct 11 00:00:00 MDT 2019)

Professional, friendly staff.


StarStarStarStarStar They are very diligent, caring, and most of al... —    (Patient since Fri Apr 12 00:00:00 MDT 2019)

They are very diligent, caring, and most of all professional. I love the one on one glasses assistance. Just the best.


StarStarStarStarStar Excellent care and service. —    (Patient since Fri Jul 24 00:00:00 MDT 2020)

Excellent care and service.


StarStarStarStarNo Star Your people are well informed and likable. Dr ... —    (Patient since Tue Nov 27 00:00:00 MST 2018)

Your people are well informed and likable. Dr Fairborn is someone I respect and that is why I come even though I am not covered by my insurance. But too many follow up emails . I feel pressured to participate in something I don’t want,


StarStarStarStarStar Kind ppl and timely.......... —    (Patient since Tue Sep 17 00:00:00 MDT 2019)

Kind ppl and timely..........


StarStarNo StarNo StarNo Star Great service and wonderful staff but prices ha... —    (Patient since Tue May 14 00:00:00 MDT 2019)

Great service and wonderful staff but prices have pushed out a lifelong customer and all of their kids. I am sad to go, but finances are tight.


StarStarStarStarStar Amazing staff and team, so helpful and thankful... —    (Patient since Tue Sep 28 00:00:00 MDT 2021)

Amazing staff and team, so helpful and thankful to have their knowledge and support when figuring out what is best for my health.


StarStarStarStarStar Always a good experience.  —    (Patient since Fri Mar 01 00:00:00 MST 2019)

Always a good experience. Dr. Fairborn and his staff are efficient & thorough. I have been a customer there for about 10 years.


StarStarStarStarStar Friendly, efficient, welcoming.... Simply stell... —    (Patient since Tue Mar 05 00:00:00 MST 2024)

Friendly, efficient, welcoming.... Simply stellar experience.


StarStarStarStarStar Always pleasant and informative. Friendly servi... —    (Patient since Wed Aug 07 00:00:00 MDT 2019)

Always pleasant and informative. Friendly service.


StarStarStarStarStar I had a smooth experience with my eye exam. Ver... —    (Patient since Mon Mar 09 00:00:00 MDT 2020)

I had a smooth experience with my eye exam. Very nice and knowledgeable Dr. My experience with picking out glasses is always a struggle with me. My eye sight is bad. Katie is the best. She is a God send to me. She is caring, and goes beyond her job to help me. Patience and kindness is her demeanor. She makes me coming back every time.


StarStarStarStarStar Staff are polite, professional and efficient —    (Patient since Fri Nov 30 00:00:00 MST 2018)

Staff are polite, professional and efficient


StarStarStarStarStar Reviews are done efficiently by competent and f... —    (Patient since Wed Nov 21 00:00:00 MST 2018)

Reviews are done efficiently by competent and friendly personnel. I feel comfortable that my visits accurately reflect how my eyes are performing.


StarStarStarStarStar I have been going to you guys since we moved to... —    (Patient since Wed Feb 20 00:00:00 MST 2019)

I have been going to you guys since we moved to Spokane 28 years ago. I have always been satisfied.


StarStarStarStarStar  —    (Patient since Wed Feb 07 00:00:00 MST 2024)

I felt comfortable right when I walked in! Everyone there is down to earth and eager to help and make sure you have every opportunity to get what you want and need. I’m happy I got my glasses there!


StarStarStarStarStar Best office staff. —    (Patient since Tue Jan 30 00:00:00 MST 2024)

Took my granddaughter in for her very first eye exam. All the ladies in the office were super helpful ,friendly and made her feel very comfortable. They even gave their opinion on the style of frame she was choosing..helped making her choice alot easier. ! Thank you so much for making naelani feel welcome


StarStarStarStarStar Northside Vision provides personable and cheerf... —    (Patient since Thu Dec 17 00:00:00 MST 2020)

Northside Vision provides personable and cheerful support, and they are always willing to answer any questions I have.


StarStarStarStarStar Very friendly and help —    (Patient since Thu Jan 13 00:00:00 MST 2022)

Very friendly and helpful


StarStarStarStarStar The staff is great and always willing to help. ... —    (Patient since Tue Mar 19 00:00:00 MDT 2019)

The staff is great and always willing to help. Dr Fairborn is polite and very friendly and explains all that he is doing.


StarStarStarStarStar wonderful service and always handle my eyecare ... —    (Patient since Wed Feb 19 00:00:00 MST 2020)

wonderful service and always handle my eyecare needs.


StarStarStarNo StarNo Star  —    (Patient since Mon Mar 04 00:00:00 MST 2019)

my office visit did not go well with seeing the eye tests and working with the vision assistant. the Doctor was fine but I think we had a misunderstanding about the paperwork results.


StarStarStarStarStar Exemplary Service —    (Patient since Fri Aug 21 00:00:00 MDT 2020)

My family and I have been coming to Northside Vision for years and have always received exemplary and friendly service- we would recommend Northside Vision to any of our family and friends.


StarStarStarStarStar Top of the line service very professional I wil... —    (Patient since Mon Nov 20 00:00:00 MST 2023)

Top of the line service very professional I will be a long-term customer.


StarStarStarStarStar Everyone was polite & nice. We progress rapidl... —    (Patient since Wed Dec 16 00:00:00 MST 2020)

Everyone was polite & nice. We progress rapidly. I wioud recommend your services to all my family & friends. Thank you


StarStarStarStarStar I have never had a problem getting an appointme... —    (Patient since Mon Dec 03 00:00:00 MST 2018)

I have never had a problem getting an appointment in a timely manner. The staff is courteous, friendly and efficient. Dr Fairborn is as well. He doesn't make you feel hurried and is very thorough.


StarStarStarStarStar My visit was very pleasant, fast warm and effic... —    (Patient since Mon Nov 06 00:00:00 MST 2023)

My visit was very pleasant, fast warm and efficient. I couldn't have felt more welcome and cared for.


StarStarStarStarStar Great visit, friendly staff —    (Patient since Tue Oct 31 00:00:00 MDT 2023)

Great visit, friendly staff


StarStarStarStarStar Great experience.  —    (Patient since Fri May 17 00:00:00 MDT 2019)

The staff is always friendly and professional.


StarStarStarStarStar Friendly and knowledgeable staff with clear com... —    (Patient since Mon Oct 23 00:00:00 MDT 2023)

Friendly and knowledgeable staff with clear communication. All around a great experience.


StarStarStarStarStar Northside Vision gives great care —    (Patient since Tue Mar 26 00:00:00 MDT 2019)

Northside Vision went out of their way for me this week when I had a problem with my left eye squeezing me into Dr. Fairborn’s schedule. I am so grateful.


StarStarStarStarStar  —    (Patient since Thu Apr 22 00:00:00 MDT 2021)

The staff of Northside Vision are wonderful— great at their jobs, friendly and professional. Dr Fairborn is thorough, and a great explainer. I have been coming here for years and highly recommend this office.


StarStarStarStarStar Great —    (Patient since Wed Sep 06 00:00:00 MDT 2023)

Seen on time, friendly staff, doctor is nice. Felt confident that everybody cared about my eyes and used all the tools available to provide a thorough exam.


StarStarStarStarNo Star Friendly place —    (Patient since Mon Feb 14 00:00:00 MST 2022)

The people there are very friendly. I enjoy the doctor. The only thing that I would ask them to do is lower their price for their optical scan. I would be willing to pay 10 or 15 bucks but 43 bucks for them just to look into my eyeball seems a bit expensive for one minute of service


StarStarStarStarStar  —    (Patient since Tue Oct 15 00:00:00 MDT 2019)

Everyone is professionals. I was done very quickly, I appreciate it.


StarStarStarStarStar like the people and enviroment —    (Patient since Tue Jan 29 00:00:00 MST 2019)

like the people and enviroment


StarStarStarStarStar  —    (Patient since Wed May 05 00:00:00 MDT 2021)

You are a good eye doctor and have a lot of glasses to choose from


StarStarStarStarStar The office staff is always friendly, easy to wo... —    (Patient since Wed Mar 13 00:00:00 MDT 2019)

The office staff is always friendly, easy to work with and laugh at my jokes. For having to see a doctor they make it more comfortable and I have never had long wait times to see the doctor. And Dr. Fairborne is great too in the way he explains things and you don't feel rushed at all.


StarStarStarStarStar Very friendly staff.. doctor was very professio... —    (Patient since Tue Jun 27 00:00:00 MDT 2023)

Very friendly staff.. doctor was very professional and answered all questions


StarStarStarStarStar Self employee  —    (Patient since Wed Oct 27 00:00:00 MDT 2021)

Very timely and professional service.


StarStarStarStarStar Always enjoyable to be there and go through the... —    (Patient since Wed May 22 00:00:00 MDT 2019)

Always enjoyable to be there and go through the procedures involved - no hassle. Kudos to the professional staff!


StarStarStarStarStar I like Dr. Fairborn.  —    (Patient since Wed May 18 00:00:00 MDT 2022)

I like Dr. Fairborn. He is easy to talk to and seems to have my best interests.


StarStarStarStarStar The staff and Doctor is always friendly and eff... —    (Patient since Wed Mar 10 00:00:00 MST 2021)

The staff and Doctor is always friendly and efficient.


StarStarStarStarStar The staff was very kind and inviting. My appoin... —    (Patient since Thu May 18 00:00:00 MDT 2023)

The staff was very kind and inviting. My appointment was very quick, but also thorough. I will definitely recommend to my friends and family.


StarStarStarStarStar the service is quick and the staff is good —    (Patient since Thu May 11 00:00:00 MDT 2023)

the service is quick and the staff is good


StarStarStarStarStar I truly appreciate the care at your office. —    (Patient since Thu Apr 20 00:00:00 MDT 2023)

I truly appreciate the care at your office.


StarStarStarStarStar Everyone is very nice and professional.  —    (Patient since Mon Nov 09 00:00:00 MST 2020)

Everyone is very nice and professional.


StarStarStarStarStar Always enjoy getting glasses here, great staff ... —    (Patient since Thu Oct 14 00:00:00 MDT 2021)

Always enjoy getting glasses here, great staff with awsome attitudes


StarStarStarStarStar Fast & Friendly service —    (Patient since Thu Oct 14 00:00:00 MDT 2021)

Fast & Friendly service. Staff took time to explain the findings of my exam and provide me with a printed prescription so I could get glasses anywhere.


StarStarStarStarStar Friendly staff and good prices —    (Patient since Fri Dec 28 00:00:00 MST 2018)

Friendly staff and good prices


StarStarStarStarStar I have had Northside vision for years. I have ... —    (Patient since Tue Feb 09 00:00:00 MST 2021)

I have had Northside vision for years. I have always been very satisfied with their service. I will miss you folks and again thank you.


StarStarStarStarStar Efficient. Quick yet thorough.  —    (Patient since Fri Mar 01 00:00:00 MST 2019)

Efficient. Quick yet thorough.


StarStarStarStarStar I recommend this place to everyone I work with.... —    (Patient since Mon Mar 13 00:00:00 MDT 2023)

I recommend this place to everyone I work with. They are so quick and accurate. The staff is always friendly and helpful.


StarStarStarStarStar Friendly and professional staff. All of the eq... —    (Patient since Thu Mar 09 00:00:00 MST 2023)

Friendly and professional staff. All of the equipment in the office looked very modern and provided high-quality images the doctor reviewed with me. There was a bit of a wait partially because my wife and I scheduled our appointments at the same time. We really liked Dr Fairborn. This was the first visit for both of us to this office. We will return for future optical needs.


StarStarStarStarStar The staff was very friendly and welcoming.  —    (Patient since Tue Feb 28 00:00:00 MST 2023)

The staff was very friendly and welcoming.


StarStarStarStarStar Great Place:) —    (Patient since Mon Feb 27 00:00:00 MST 2023)

I was very pleased with first eye exam at NorthSide vision. Everyone was very kind and professional. I will definitely be back for my next exam!


StarStarStarStarStar Office is clean and staff is amazing —    (Patient since Tue Feb 01 00:00:00 MST 2022)

Office is clean and staff is amazing


StarStarStarStarStar  —    (Patient since Mon Nov 26 00:00:00 MST 2018)

The staff is always friendly and never have to wait long to be seen by the doctor. It’s nice to go in where the staff stays the same.


StarStarStarStarStar Dr Fairborn spends what time is necessary to co... —    (Patient since Wed Feb 17 00:00:00 MST 2021)

Dr Fairborn spends what time is necessary to complete the appointment and cover any issues.


StarStarStarStarStar Dr Fairborn takes the time to explain where you... —    (Patient since Wed Feb 17 00:00:00 MST 2021)

Dr Fairborn takes the time to explain where you are at with your eyes. He does a great job!


StarStarStarStarStar Full service does excellent testing and glasses... —    (Patient since Tue Jul 21 00:00:00 MDT 2020)

Full service does excellent testing and glasses


StarStarStarStarStar I always have great professional care at Norths... —    (Patient since Wed Apr 24 00:00:00 MDT 2019)

I always have great professional care at Northside Vision.


StarStarStarStarStar Friendly, thorough service. Always willing to l... —    (Patient since Mon Jan 28 00:00:00 MST 2019)

Friendly, thorough service. Always willing to listen and answer questions.


StarStarStarStarStar Katie and Tonya were awesome! Dr. Fairborn is i... —    (Patient since Mon Oct 19 00:00:00 MDT 2020)

Katie and Tonya were awesome! Dr. Fairborn is informative as well.


StarStarStarStarNo Star The organizing of getting the paperwork up to d... —    (Patient since Thu Nov 19 00:00:00 MST 2020)

The organizing of getting the paperwork up to date and reminding me of the appointment was excellent.


StarStarStarStarStar Always on time examinations are very thorough. ... —    (Patient since Mon Dec 17 00:00:00 MST 2018)

Always on time examinations are very thorough.


StarStarStarStarStar The staff is professional and friendly. Very ef... —    (Patient since Tue Jun 08 00:00:00 MDT 2021)

The staff is professional and friendly. Very efficient with short wait times. The provider is thorough, approachable and always willing to address questions and concerns.


StarStarStarStarStar Northside Vision —    (Patient since Thu May 28 00:00:00 MDT 2020)

always a pleasure going to Northside Vision


StarStarStarStarStar Everyone is very nice and efficient —    (Patient since Mon May 24 00:00:00 MDT 2021)

Everyone is very nice and efficient


StarStarStarStarNo Star I was disappointed that the doctor didn't come ... —    (Patient since Mon Oct 31 00:00:00 MDT 2022)

I was disappointed that the doctor didn't come back in to talk.


StarStarStarStarStar  —    (Patient since Mon Oct 31 00:00:00 MDT 2022)

Courtesy and professionalism was displayed during my visit.


StarStarStarStarStar My first review —    (Patient since Mon May 03 00:00:00 MDT 2021)

The fact that I have returned to this office for many years should in and of itself should be ample support for my review rating.


StarStarStarStarStar Very thorough and friendly staff.  —    (Patient since Thu Sep 16 00:00:00 MDT 2021)

Very thorough and friendly staff.


StarStarStarStarStar My first visit and everything was great! —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

My first visit was very comfortable and everyone was very friendly and helpful.


StarStarStarStarStar Quick, kind, and helpful! —    (Patient since Thu Jul 15 00:00:00 MDT 2021)

Quick, kind, and helpful!


StarStarStarStarStar I have been getting my vision care by Northside... —    (Patient since Thu Oct 15 00:00:00 MDT 2020)

I have been getting my vision care by Northside Vision for many years and am very pleased with my care. The staff are professional and kind and knowledgeable.


StarStarStarStarStar Always courteous, thorough and helpful. —    (Patient since Mon Feb 15 00:00:00 MST 2021)

Always courteous, thorough and helpful.


StarStarStarStarStar I have always been happy with my experience and... —    (Patient since Wed Aug 14 00:00:00 MDT 2019)

I have always been happy with my experience and care with Dr. Fairborne and his staff. The doctor and the staff have always been very accommodating, friendly, and kind.


StarStarStarStarStar Staff was friendly, efficient and professional.... —    (Patient since Wed Nov 21 00:00:00 MST 2018)

Staff was friendly, efficient and professional.


StarStarStarStarStar Wide selection of attractive frames and knowled... —    (Patient since Tue Jul 26 00:00:00 MDT 2022)

Wide selection of attractive frames and knowledgeable, friendly staff! Thank you.


StarNo StarNo StarNo StarNo Star You’re explanations are weak. Thought you were... —    (Patient since Thu Jul 15 00:00:00 MDT 2021)

You’re explanations are weak. Thought you were dialating my eyes. You didn’t. You charged me. I most likely will find someone else in Spokane. You need more pictures to refer me…,,


StarStarStarStarStar Great Staff, Great Experience!  —    (Patient since Thu Apr 22 00:00:00 MDT 2021)

I am a long term customer of Northside Vision. I truly appreciate the staff’s and Dr Fairborn’s friendliness, caring, thoroughness and expertise. I always have a good experience there. I highly recommend them.


StarStarStarStarStar Excellent  —    (Patient since Tue Oct 20 00:00:00 MDT 2020)

Everyone was great and very professional. Ive never had an exam that was that comprehensive. I really appreciated them taking Covid precautions seriously


StarStarStarStarStar Katie was great to work with!!! She was very ... —    (Patient since Mon Apr 08 00:00:00 MDT 2019)

Katie was great to work with!!! She was very honest with the way the glasses looked on me!!!


StarStarStarStarStar You all are very helpful and professional,And ... —    (Patient since Tue May 26 00:00:00 MDT 2020)

You all are very helpful and professional, And you have some Quality frames on hand to choose from,


StarStarStarStarStar Staff was kind, professional, very covid safe, ... —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

Staff was kind, professional, very covid safe, and took all my concerns seriously. I would highly recommend this office.


StarStarStarNo StarNo Star Fun and professional eye care. I'm not the kind... —    (Patient since Fri Oct 19 00:00:00 MDT 2018)

Fun and professional eye care. I'm not the kind of person that recommends medical services for several reasons.


StarStarStarStarStar This office team along with Dr. Fairborne is am... —    (Patient since Mon Feb 01 00:00:00 MST 2021)

This office team along with Dr. Fairborne is amazing and so fast and friendly. I enjoy coming here.


StarStarStarStarNo Star I am very happy with the care and services I ge... —    (Patient since Wed May 19 00:00:00 MDT 2021)

I am very happy with the care and services I get here. The doctor and staff are professional, kind and competent. I look forward to coming here each year.


StarStarStarStarNo Star No Frills Care —    (Patient since Tue Mar 17 00:00:00 MDT 2020)

The staff are kind and helpful and Dr. Fairborn is knowledgeable. The office and equipment definitely could use an update. The receptionist who was there during my appointment didn’t quite know what she was doing but otherwise, my visit was good.


StarStarStarStarStar Great with kids, very thorough  —    (Patient since Thu May 19 00:00:00 MDT 2022)

Our daughter was quite anxious for her first optometrist visit and about the prospect of getting glasses. Dr Fairborn put her mind at ease and explained all the steps of the exam, which was very thorough. His staff took time to help her choose frames that made her feel confident. They have a large collection of quality frames. Our daughter said the woman who helped her was very kind and made the process fun. The office is very clean and well appointed. Thank you for making this experience a positive one for her!


StarStarStarStarStar Eye care at it’s best  —    (Patient since Thu Apr 29 00:00:00 MDT 2021)

Great eye care and everyone is so Helpful


StarStarStarStarStar A few days later May 2 a STYE formed on my left... —    (Patient since Thu May 05 00:00:00 MDT 2022)

A few days later May 2 a STYE formed on my left eyelid......ouch


StarStarStarStarStar Love this office very nice and professional to.... —    (Patient since Thu Aug 22 00:00:00 MDT 2019)

Love this office very nice and professional to. They get you in as soon as they can love the machine they have so I don't have to have my eyes dilated.


StarStarStarStarStar Great staff and easy to work with —    (Patient since Thu Oct 11 00:00:00 MDT 2018)

Great staff and easy to work with


StarStarStarStarStar Very nice, clean, Aware Of Covid protocol.  —    (Patient since Thu Apr 14 00:00:00 MDT 2022)

Very nice, clean, Aware Of Covid protocol.


StarStarStarStarStar They are very nice people and i —    (Patient since Thu Apr 14 00:00:00 MDT 2022)

They are very nice people and I like them


StarStarStarStarStar Great staff that made me feel welcome —    (Patient since Tue Apr 12 00:00:00 MDT 2022)

Great staff that made me feel welcome


StarStarStarStarStar Loved everyone at the clinic! I think I have fi... —    (Patient since Mon Apr 11 00:00:00 MDT 2022)

Loved everyone at the clinic! I think I have finally found the right clinic for my eye care.


StarStarStarStarStar Lots of frames to choose... —    (Patient since Tue Feb 12 00:00:00 MST 2019)

The wait time isn't long and everyone there is very friendly.


StarStarStarStarStar Always the nicest office staff! Professional an... —    (Patient since Mon Mar 22 00:00:00 MDT 2021)

Always the nicest office staff! Professional and courteous.


StarStarStarStarStar Was able to get in on short notice.  —    (Patient since Thu Mar 24 00:00:00 MDT 2022)

Was able to get in on short notice.


StarStarStarStarStar The best vision apt I have ever had. The staff ... —    (Patient since Thu Mar 24 00:00:00 MDT 2022)

The best vision apt I have ever had. The staff was just amazing. I have never been to an ophthalmologist that was that thorough and caring. I was in and out and on my way. Can't recommended enough. Thank you Northside Vision! Katie you are just the BEST!


StarStarStarStarStar Great staff! Flexible scheduling and very helpf... —    (Patient since Fri Feb 12 00:00:00 MST 2021)

Great staff! Flexible scheduling and very helpful.


StarStarStarStarStar I had wonderful service. The employee helping m... —    (Patient since Mon Mar 09 00:00:00 MDT 2020)

I had wonderful service. The employee helping me pick out new frames is going above and beyond what I've ever experienced before. She is helping me pick out frames I love, not just what is ok. She helped me 2 years ago, and I was happy to see her again. The MD was very nice and explained what and why on the tests he was doing. Asked me many questions. The front desk receptionist was very nice, and helped me schedule my husband's appt before mine started. I will continue to come back everytime.


StarStarStarStarStar just overall amazing humans. 10/10 —    (Patient since Wed Mar 16 00:00:00 MDT 2022)

Northside vision will always have my business! I live about 25-30 minutes away and it is always worth the drive. I have been seeing them for the last 16 years or so- Ever since I was in middle school! Dr. Fairborn and the ladies in the office are always SO kind and amazing. Kim (?), the gal who helps check you out and pick out glasses is so funny! She always helps me pick out the best specs! They are all so approachable, easy to talk to..just overall amazing humans. 10/10


StarStarStarStarStar Very friendly and professional staff. Dr Fairbo... —    (Patient since Mon Mar 07 00:00:00 MST 2022)

Very friendly and professional staff. Dr Fairborn was thorough and answered all my questions.


StarStarStarStarStar Everyone was so nice and quick!  —    (Patient since Mon Feb 21 00:00:00 MST 2022)

Everyone was so nice and quick!


StarStarStarStarStar I was helped quickly and staff are very friendl... —    (Patient since Tue Sep 17 00:00:00 MDT 2019)

I was helped quickly and staff are very friendly


StarStarStarStarStar Great place for dentistry work —    (Patient since Thu Feb 27 00:00:00 MST 2020)

As always, on time, friendly, knowledgeable, what more could I ask for!


StarStarStarStarStar Everyone is very nice, welcoming and profession... —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

Everyone is very nice, welcoming and professional. Have already told co workers and friends about Northside Vision.


StarStarStarStarStar Very friendly staff! I was in and out in no tim... —    (Patient since Tue Feb 01 00:00:00 MST 2022)

Very friendly staff! I was in and out in no time. The lady who helped me pick out my frames was amazing and very friendly.


StarStarStarStarStar The staff was extremely friendly and helpful. —    (Patient since Tue Feb 01 00:00:00 MST 2022)

The staff was extremely friendly and helpful.


StarStarStarStarStar I've been so satisfied by the staff at Northsid... —    (Patient since Tue Feb 01 00:00:00 MST 2022)

I've been so satisfied by the staff at Northside Vision every time I've gone in. This last time, in particular, Katie helped me choose the most beautiful and fashionable frames that really fit my face. I gladly recommend this business to anyone searching for eye care.


StarStarStarStarStar Great experience! —    (Patient since Mon Jan 31 00:00:00 MST 2022)

They were very flexible when scheduling and very prompt when I arrived. All of the staff was very helpful and they made sure I knew what they were doing while they walked me through the exam. There was very low pressure when asking about interest in frames which I very much appreciated. This was my first exam and it was a very positive experience. I will be going back to get frames from them when I am able to and will be going back for my future exams


StarStarStarStarStar Even if they are low on staff, the wait time is... —    (Patient since Tue Jan 26 00:00:00 MST 2021)

Even if they are low on staff, the wait time is minimal.


StarStarStarStarStar  —    (Patient since Thu Jan 13 00:00:00 MST 2022)

Everyone is friendly and helpful.


StarStarStarStarStar Thank you for the always professional and frien... —    (Patient since Wed Jan 30 00:00:00 MST 2019)

Thank you for the always professional and friendly staff!


StarStarStarStarStar As always, very professional and friendly! —    (Patient since Wed May 22 00:00:00 MDT 2019)

As always, very professional and friendly!


StarStarStarStarStar Five Stars for sure, what a nice place to come,... —    (Patient since Wed Oct 07 00:00:00 MDT 2020)

Five Stars for sure, what a nice place to come, every one is very friendly and helpful in a professional manner. Dr. Fairborn and his staff are very through. He provides great medical information during the visit.


StarStarStarStarStar Outstanding Doctor and staff,  —    (Patient since Tue Jan 22 00:00:00 MST 2019)

Outstanding Doctor and staff,


StarStarStarStarStar I love your facility and the people working the... —    (Patient since Wed Feb 20 00:00:00 MST 2019)

I love your facility and the people working there. I've never had a bad experience and always treated professionally and respectfully.


StarStarStarStarStar very good exam, confident in his results —    (Patient since Tue Nov 16 00:00:00 MST 2021)

very good exam, confident in his results


StarStarStarStarStar  —    (Patient since Thu Nov 08 00:00:00 MST 2018)

I am confident of the optometrist superb knowledge of optometry.


StarStarStarStarStar Excellent service and friendly staff. —    (Patient since Thu Oct 28 00:00:00 MDT 2021)

Excellent service and friendly staff.


StarStarStarStarStar All the people that work there are fabulous.  —    (Patient since Mon Oct 18 00:00:00 MDT 2021)

All the people that work there are fabulous.


StarStarStarStarStar great doctor and great staff —    (Patient since Mon Oct 18 00:00:00 MDT 2021)

great doctor and great staff


StarStarStarStarStar As always, professional friendly staff, Dr Chri... —    (Patient since Thu Oct 14 00:00:00 MDT 2021)

As always, professional friendly staff, Dr Chris Fairborn is my optometrist of choice for his outstanding care.


StarStarStarStarStar Great people, short wait time, easy to get an a... —    (Patient since Tue Oct 12 00:00:00 MDT 2021)

Great people, short wait time, easy to get an appointment.


StarStarStarStarStar Great job., staff was very professional. —    (Patient since Wed Jan 16 00:00:00 MST 2019)

Great job., staff was very professional.


StarStarStarStarStar Received exceptional care —    (Patient since Thu Sep 16 00:00:00 MDT 2021)

Received exceptional care


StarStarStarStarStar Wonderful staff and I like the doctor. —    (Patient since Fri Jul 24 00:00:00 MDT 2020)

Wonderful staff and I like the doctor.


StarStarStarStarNo Star A Little Rushed —    (Patient since Wed Mar 24 00:00:00 MDT 2021)

I felt rushed on the visit (March 2021) before my last appointment. As a result, I required another examination for prescription. The services to buy glasses was poor. On two occasions I had to wait months to receive my purchase. I will not use that service again. I have confidence in the treatment.


StarStarStarStarStar I always look forward to my time in the office.... —    (Patient since Fri Mar 08 00:00:00 MST 2019)

I always look forward to my time in the office. Every step of the way is met with smiles and compassion. Everyone is so kind and genuinely happy to see you. The glasses selection is also AMAZING!


StarStarStarStarStar The staff is very pleasant and professional. —    (Patient since Tue Mar 12 00:00:00 MDT 2019)

The staff is very pleasant and professional.


StarStarStarStarStar  —    (Patient since Wed Aug 11 00:00:00 MDT 2021)

The receptionist, Julie, made an appointment so I didn't have to wait to be helped. Katy showed me lots of frames and helped me make a decision on my favorite. The shop is spotless...a place you really feel safe and comfortable. I would recommend them to all my friends.


StarStarStarStarStar Every one was friendly, efficient and professio... —    (Patient since Wed Nov 21 00:00:00 MST 2018)

Every one was friendly, efficient and professional.


StarStarStarStarStar I recommend Northside Vision to all my family a... —    (Patient since Wed Jul 21 00:00:00 MDT 2021)

I recommend Northside Vision to all my family and friends. They are incredibly friendly, professional and knowledgeable.


StarStarStarStarStar Everyone is very friendly and personable. Dr. F... —    (Patient since Thu Apr 11 00:00:00 MDT 2019)

Everyone is very friendly and personable. Dr. Fairborn is very thorough and shows genuine concern for his patients.


StarStarStarStarStar  —    (Patient since Wed Jul 14 00:00:00 MDT 2021)

Awesome experience as usual!


StarStarStarStarStar Very friendly, clean and professional.  —    (Patient since Mon Jul 12 00:00:00 MDT 2021)

Very friendly, clean and professional.


StarStarStarStarStar  —    (Patient since Thu Jul 08 00:00:00 MDT 2021)

I was very pleased with everything about my visit! I did not have to wait very long. My children were allowed to wait in the waiting area, and we were all treated very well by all of the staff. I look forward to receiving my glasses in a couple weeks.


StarStarStarStarStar Everyone was very friendly and helpful  —    (Patient since Tue Jul 06 00:00:00 MDT 2021)

Everyone was very friendly and helpful


StarStarStarStarStar Very timely and great customer service. Asked g... —    (Patient since Mon Jul 05 00:00:00 MDT 2021)

Very timely and great customer service. Asked great questions and exceeded my expectations!


StarStarStarStarStar My wife and I found Dr. Fairborn and his staff ... —    (Patient since Tue Jun 08 00:00:00 MDT 2021)

My wife and I found Dr. Fairborn and his staff highly professional, very informative, with highly positive attitudes. We felt welcomed and in highly capable hands.


StarStarStarStarStar Wonderful visit as always...lovely people and v... —    (Patient since Tue Oct 30 00:00:00 MDT 2018)

Wonderful visit as always...lovely people and very competent and professional...


StarStarStarStarStar Outstanding Service. —    (Patient since Mon May 10 00:00:00 MDT 2021)

Outstanding Service. My specialized competition glasses were made and fitted in record time. I am definitely going back for all my optometry needs.


StarStarStarStarStar The scheduling is easy, the COVID safety precau... —    (Patient since Tue Apr 27 00:00:00 MDT 2021)

The scheduling is easy, the COVID safety precautions are well above standard and as always the staff is highly professional yet down to earth and always provide outstanding care for their patients.


StarStarStarStarStar Wonderful eye clinic... —    (Patient since Thu Apr 29 00:00:00 MDT 2021)

Wonderful eye clinic- nice people, professional and thorough.


StarStarStarStarStar The staff at Northside Vision are very welcomin... —    (Patient since Thu Apr 29 00:00:00 MDT 2021)

The staff at Northside Vision are very welcoming and helpful. I never have to wait long to see the doctor.


StarStarStarStarStar Very professional friendly service. I couldn't ... —    (Patient since Tue Apr 20 00:00:00 MDT 2021)

Very professional friendly service. I couldn't be more happy.


StarStarStarStarStar Friendly and Professional —    (Patient since Mon Apr 12 00:00:00 MDT 2021)

Very friendly and professional staff. Katie took the time to help me find the right glasses after my exam.


StarStarStarStarNo Star Great place for eyecare. Only problem is I subm... —    (Patient since Thu Sep 26 00:00:00 MDT 2019)

Great place for eyecare. Only problem is I submitted the paperwork online but they had no record that I did. That should be looked into.


StarStarStarStarStar Great visit —    (Patient since Tue Dec 04 00:00:00 MST 2018)

Friendly efficient and prompt


StarStarStarStarStar Momentarily changed provider, who was not up t... —    (Patient since Fri Sep 20 00:00:00 MDT 2019)

Momentarily changed provider, who was not up to stuff. Just returned and I will not leave again! New frame lines are awesome, covid19 precautions are meticulously observed. Thanks!


StarStarStarStarStar very professional, friendly and helpful. Great... —    (Patient since Thu Mar 11 00:00:00 MST 2021)

very professional, friendly and helpful. Great selection of glasses


StarStarStarStarStar outstanding establishment, employees, and servi... —    (Patient since Tue Mar 09 00:00:00 MST 2021)

outstanding establishment, employees, and service


StarStarStarStarStar Great Experience —    (Patient since Thu Mar 04 00:00:00 MST 2021)

Great experience. Friendly, clean environment, quick and hospitable service.


StarStarStarStarStar I have been a patient at for quite a few year... —    (Patient since Mon Mar 01 00:00:00 MST 2021)

I have been a patient at Northside Vision for quite a few years now, and the thought of having to find another vision care practice would be aweful. I'm glad that I won't have to look for someplace else.


StarStarStarStarStar Very professional. I was impressed by the techn... —    (Patient since Thu Feb 25 00:00:00 MST 2021)

Very professional. I was impressed by the technology they had so I didn't have to get my eyes dilated for a routine eye exam.


StarStarStarNo StarNo Star The hours open for operation were incorrect. Wh... —    (Patient since Mon Feb 25 00:00:00 MST 2019)

The hours open for operation were incorrect. When I went in to my appointment to obtain me glasses, I was not greeted in a friendly manner nor was I was not helped in a professional way. A technician, merely followed me around and made the experience miserable. She had no recommendations. I felt I was being rushed out. Sorry I decided to give you my business. Additionally, Many of the survey questions are obsolete and there was no option to reply, “non-applicable”. Your star rating is inaccurate.


StarStarStarStarStar Excellent judge of characters. —    (Patient since Tue Feb 09 00:00:00 MST 2021)

Warm people and happy people makes the day go by better.


StarStarStarStarStar Always helpful, informative, prompt, and friend... —    (Patient since Mon Feb 15 00:00:00 MST 2021)

Always helpful, informative, prompt, and friendly.


StarStarStarStarStar The staff is very friendly and kind, and put me... —    (Patient since Thu Jan 30 00:00:00 MST 2020)

The staff is very friendly and kind, and put me at ease. I felt welcome there. The eye doctor was professional and knowledgeable and answered all my questions.


StarStarStarStarStar 5 star wounderful people  —    (Patient since Wed Feb 10 00:00:00 MST 2021)

5 star wounderful people


StarStarStarStarStar Friendly staff. Nice doctor.  —    (Patient since Mon Jan 28 00:00:00 MST 2019)

Friendly staff. Nice doctor.


StarStarStarStarStar Very friendly staff —    (Patient since Tue Jan 26 00:00:00 MST 2021)

Very friendly staff. Hardly any wait time after checking in. Kind doctor who explains things so I understand.


StarStarStarStarStar  —    (Patient since Mon Jan 11 00:00:00 MST 2021)

Great atmosphere, professional and friendly staff, very clean office. Dr Fairborn is very thorough in his exams, as well as explaining or answering questions.


StarStarStarStarStar It’s always nice to see the Dr. I definitely fe... —    (Patient since Mon Jan 11 00:00:00 MST 2021)

It’s always nice to see the Dr. I definitely feel like I’m in good hands. I had a very nice girl help me with my new glasses I think her name is Lisa??? Short brown hair with beautiful brown glasses. She was so helpful and sweet. Hope to have her again sometime.


StarStarStarStarStar Dr Fairborn and his staff are outstanding!  —    (Patient since Tue Dec 22 00:00:00 MST 2020)

Dr Fairborn and his staff are outstanding! Best eye care in Spokane.


StarStarStarStarStar Very professional and efficient.  —    (Patient since Mon Nov 12 00:00:00 MST 2018)

Very professional and efficient. Top of the line equipment for thorough testing. Use extremely safe practices for COVID prevention. No waiting, wasting time, or overbooking.


StarStarStarStarStar It was a pleasant experience visiting your offi... —    (Patient since Wed Dec 16 00:00:00 MST 2020)

It was a pleasant experience visiting your office. Thank you


StarStarStarStarStar Very friendly and professional staff. Very pos... —    (Patient since Wed Aug 28 00:00:00 MDT 2019)

Very friendly and professional staff. Very positive experience with helpful and informative associates.


StarStarStarStarStar The service I received was friendly, accurate a... —    (Patient since Thu Nov 19 00:00:00 MST 2020)

The service I received was friendly, accurate and timely. Great customer service.


StarStarStarStarStar Employees all friendly and Doctor is clear and ... —    (Patient since Fri Mar 08 00:00:00 MST 2019)

Employees all friendly and Doctor is clear and thorough.


StarStarStarStarStar Excellent service excellent people.  —    (Patient since Fri Nov 09 00:00:00 MST 2018)

Excellent service excellent people.


StarStarStarStarStar Long time clients. —    (Patient since Thu Dec 27 00:00:00 MST 2018)

As a family we have been going to see Dr. Fairborn for years. Staff are excellent.


StarStarStarStarStar Had great service, technicians are wonderful. V... —    (Patient since Wed Oct 21 00:00:00 MDT 2020)

Had great service, technicians are wonderful. Very friendly atmosphere.


StarStarStarStarStar Great experience! First impressions are so imp... —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

Great experience! First impressions are so important and the customer service from initial contact Charlotte I believe ,of setting my appointment ,to Tonya , Chris n Katie was a perfect reminder of how an office should be ran. Kudos!


StarStarStarStarStar I appreciate Northside Vision. The staff and d... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I appreciate Northside Vision. The staff and doctor are great.


StarStarStarStarStar Richard Evans —    (Patient since Mon May 03 00:00:00 MDT 2021)

Great doctor, office & staff


StarStarStarStarStar Excellent . ... —    (Patient since Thu Mar 11 00:00:00 MST 2021)

Staff was friendly and service was fantastic.


StarStarStarStarStar All safety guidelines followed. Customer servi... —    (Patient since Tue Oct 05 00:00:00 MDT 2021)

All safety guidelines followed. Customer service 5 star.


StarStarStarStarStar I WAS VERY PLEASED. —    (Patient since Thu Oct 22 00:00:00 MDT 2020)

I WAS VERY PLEASED WITH THE SERVICE. ALL STAFF MEMBERS WERE VERY POLITE. DOCTOR AND HIS STAFF EXPLAINED EVERYTHING VERY CLEARLY. WHEN IT CAME TO CHOOSING A FRAME AND LENSES THEY WERE VERY HELPFUL AND EXPLAINED ALL MY OPTION. ITS BEEN A LONG TIME SINCE I HAVE HAD SUCH GOOD PEOPLE TO WORK WITH. I WOULD VERY HIGHLY RECOMMEND.


StarStarStarStarStar In the last 6 years I have visited many, many m... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

In the last 6 years I have visited many, many medical facilities. I have experienced good, mediocre and some bad. You rank at the top of my list of really great offices to visit. Everyone is upbeat and friendly. Keep up the great work!


StarStarStarStarStar Always super friendly  —    (Patient since Tue Sep 20 00:00:00 MDT 2022)

Always super friendly. Loved the precautions they’ve taken in light of the Covid crisis. Everyone is super friendly and helpful when picking out frames.


StarStarStarStarStar First rate service  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

First rate service - Most pleasant and very professional


StarStarStarStarStar Great service, followed great protocol for COVI... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great service, followed great protocol for COVID guidelines. Quick service, knowledgeable and very friendly. Overall great experience with all 4 individuals I interacted with, to include the Dr.


StarStarStarStarStar Everyone was friendly. Fast exam. Clean areas.... —    (Patient since Tue Jun 11 00:00:00 MDT 2019)

Everyone was friendly. Fast exam. Clean areas. Would always recommend service.


StarStarStarStarStar The people were fantastic, but the cost was qu... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The people were fantastic, but the cost was quite high.


StarStarStarStarStar Friendly and professional! —    (Patient since Thu Jul 15 00:00:00 MDT 2021)

Friendly and professional staff! I always feel comfortable and they took every precaution for COVID.


StarStarStarStarStar Very thorough and professional. —    (Patient since Thu May 02 00:00:00 MDT 2019)

Very thorough and professional.


StarStarStarStarStar Friendly, professional, detailed care! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Friendly, professional, detailed care! I felt valued and well-taken care of. The staff was friendly, clean, and thorough with my eye exam. I appreciate Northside Vision and refer whenever I can. I appreciate they do offer a self-pay for eye exams as I don't have vision coverage, but it is affordable and of great value for the services they provide.


StarStarStarStarStar A very lovely experience all around! Thank you ... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

A very lovely experience all around! Thank you so much for your care and attention to me and my health and well being especially during this COVID crisis.


StarStarStarStarStar Excellent Vision Center  —    (Patient since Wed Jul 21 00:00:00 MDT 2021)

This was my first time in the office and they exceeded my expectations. From start to finish everyone was welcoming, informative and accommodating. Northside Vision is where I’ll be bringing my family and recommending to my friends. Charlene, Tanya, Katie and Dr Fairborn are all wonderful! Thank you !!


StarStarStarStarStar Everyone was so friendly, made me feel very wel... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was so friendly, made me feel very welcome!


StarStarStarStarStar always excellent and professional service —    (Patient since Fri Jan 08 00:00:00 MST 2021)

always excellent and professional service


StarStarStarStarStar Everyone is always so nice and friendly. Very p... —    (Patient since Mon Jun 24 00:00:00 MDT 2019)

Everyone is always so nice and friendly. Very professional however. Trust them very much.


StarStarStarStarStar Great service and took all the precautions to m... —    (Patient since Wed Jul 14 00:00:00 MDT 2021)

Great service and took all the precautions to make me feel safe and feel comfortable!


StarStarStarStarStar Your friendly way of greeting each customer and... —    (Patient since Mon Oct 08 00:00:00 MDT 2018)

Your friendly way of greeting each customer and the excellent way the staff does one on one is fantastic.


StarStarStarStarStar Kudos —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Missed a couple forms but easily fixed. Very impressed with the clear extra effort of safety with lil bins wrapped in plastic, staff wiping things down the second folks moved area to area. A CLEAR effort for safety and health!! Hard times for sure and although staff must have been tuckered out, you would never know as they ALL had the best attitudes for end of shift appointments. A perfect example of grace under pressure!! Kudos Northside Vision!!


StarStarStarStarStar From the moment I walked in I felt comfortable.... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

From the moment I walked in I felt comfortable. The Technician which worked with me was very kind and understood of MY needs. Customer service goes along way and this place truly goes beyond.


StarStarStarStarStar Great service!  —    (Patient since Wed May 19 00:00:00 MDT 2021)

I am new to Northside Vision and loved the service I received from them. Both of my appointments were quick and easy. They are being very cautious with everyone’s health and safety during this time. Employees are very nice and easy to communicate with. Definitely would recommend.


StarStarStarStarStar Thanks to a great staff! —    (Patient since Thu Feb 27 00:00:00 MST 2020)

Very friendly, competent employees. My order came in on time and they replaced my lens that day. Except I found the old lens today!!! Guess I have an extra for next time! Thanks to all of the staff


StarStarStarStarStar everyone is polite and professional and timely!... —    (Patient since Fri Nov 30 00:00:00 MST 2018)

everyone is polite and professional and timely!


StarStarStarStarStar Easy to work with, friendly, helpful and no sal... —    (Patient since Mon Mar 28 00:00:00 MDT 2022)

Easy to work with, friendly, helpful and no sales push.


StarStarStarStarStar Always enjoyable and prof —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Always enjoyable and professional


StarStarStarStarStar Great people make a great business.  —    (Patient since Wed Jun 08 00:00:00 MDT 2022)

Great people make a great business. Northside's staff is made up of honest and helpful people that take a genuine interest in the customers. Highly recommended!


StarStarStarStarStar Best eye clinic in Spokane  —    (Patient since Fri Mar 15 00:00:00 MDT 2019)

The friendliest eye clinic I have ever been to. The entire staff makes us feel like we are part of their family. Everyone does their best to ensure your satisfaction.


StarStarStarStarStar Quick and professional in a difficult time.Th... —    (Patient since Wed Jan 16 00:00:00 MST 2019)

Quick and professional in a difficult time. Thank you


StarStarStarStarStar Very Caring Staff —    (Patient since Tue Mar 17 00:00:00 MDT 2020)

Everyone at Northside Vision is very kind, friendly and professional. Dr. Fairborn seems to genuinely care about his patients; he took the time to listen to my concerns and answer my questions. The facility isn't fancy but I prefer quality care over aesthetics any day.


StarStarStarStarStar Staff was very friendly, and explained everyth... —    (Patient since Thu Jun 03 00:00:00 MDT 2021)

Staff was very friendly, they explained everything as this was my first eye exam. No pressure and great atmosphere! I will definitely be back and I can’t wait to go pick out a new pair of glasses! I highly recommend Northside Vision! You won’t be disappointed!


StarStarStarStarStar Northside Vision is AMAZING. 10/10 Recommend!  —    (Patient since Wed Mar 16 00:00:00 MDT 2022)

Northside Vision is AMAZING. I live almost 30 minutes away, and it is well worth the drive for me! Every 👏🏻 Single 👏🏻 Staff Member treats me with respect and kindness. They are so personable, timely and friendly- I’ve never had to wait or meet someone there that I didn’t like.


StarStarStarStarStar Thorough sensible...  —    (Patient since Fri Mar 01 00:00:00 MST 2019)

Thorough sensible approach to vision care. Good doctor, and the support staff is helpful. Well equipped practice..


StarStarStarStarStar Northside was super easy to work with, great at... —    (Patient since Tue Mar 03 00:00:00 MST 2020)

Northside was super easy to work with, great atmosphere and I can't wait to get my glasses!


StarStarStarStarStar Very thorough and explain the tests well.  —    (Patient since Thu Sep 16 00:00:00 MDT 2021)

Very thorough and explain the tests well.


StarStarStarStarStar  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Dr. Fairborn and the entire staff clearly explain all procedures and purposes. If I ask a question regarding a specific procedure I always receive a concise and thorough answer.


StarStarStarStarStar I Love this place! —    (Patient since Wed Feb 06 00:00:00 MST 2019)

I love coming to Northside Vision just to talk to the staff! (Dr. Fairborn is also very nice and good at his job!) This is the friendliest place I go. The staff is so friendly and caring.


StarStarStarStarStar Have always liked it here. Just sad to see some... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Have always liked it here. Just sad to see some of the old staff has moved on. Glad the receptionist is still there. She is great


StarStarStarStarStar All around great place —    (Patient since Tue Feb 09 00:00:00 MST 2021)

We’ve been coming here since we moved to Spokane and will never go anywhere else! The atmosphere is very welcoming and the whole team is fantastic.


StarStarStarStarStar Best optical in Spokane —    (Patient since Tue Jan 22 00:00:00 MST 2019)

Kelly was knowledgeable, very helpful and amazingly accommodating in getting my glasses fixed..


StarStarStarStarStar Friendly staff had enough product to choose fro... —    (Patient since Thu Oct 21 00:00:00 MDT 2021)

Friendly staff had enough product to choose from.


StarStarStarStarStar Courteous, thorough, professi& efficient —    (Patient since Tue Dec 18 00:00:00 MST 2018)

Courteous, thorough, professional & efficient


StarStarStarStarStar  —    (Patient since Tue Jan 26 00:00:00 MST 2021)

Very friendly staff from reception through all phases of eye exam


StarStarStarStarStar Knowledgeable, helpful, and friendly staff. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Knowledgeable, helpful, and friendly staff.


StarStarStarStarNo Star It was a lovely office setting very sweet peopl... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

It was a lovely office setting very sweet people and with my anxiety i did really well... however they did not tell me that they could only do the testing for my daughters eyes and we needed to go somewhere else to fill her script. They did tell me they didnt take my insurance. I also had another appointment and it took an hour to get into our appointment so i tried going down the road real quick but because my daughter is 16 i was not ok to leave.


StarStarStarStarStar Very nice people and the service is very good. —    (Patient since Wed Jan 20 00:00:00 MST 2021)

Very nice people and the service is very good.


StarStarStarStarNo Star GREAT teeth cleaning —    (Patient since Mon Oct 18 00:00:00 MDT 2021)

The lady who cleans my teeth there and does my X-Rays is fantastic. She never hurts me. That said, I have no dental insurance and the requirement to pay for X-rays every year before my teeth will be cleaned is extremely hard on me. I just don't have the budget for it. Wish they would just let me get my teeth cleaned without the cost of the X-Rays.


StarStarStarStarStar I was very pleased of how I was treated and als... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I was very pleased of how I was treated and also awesome curiosity..


StarStarStarStarStar Had an amazing first experience —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Had an amazing first experience with this office. Every staff meme we I talked to was so nice and welcoming. Glad I found a great place that I will definitely be coming back every year for my exams. Great stay of frames to choose from, and just a great, warm environment.


StarStarStarStarNo Star Great experience, doctor, and environment minus... —    (Patient since Tue Nov 06 00:00:00 MST 2018)

Great experience, doctor, and environment minus the pressure to buy and sales feel at the end.


StarStarStarStarStar They were great, fast and awesome in every sing... —    (Patient since Tue May 30 00:00:00 MDT 2023)

They were great, fast and awesome in every single way possible.


StarStarStarStarStar The staff could not have been more friendly if ... —    (Patient since Thu Oct 29 00:00:00 MDT 2020)

The staff could not have been more friendly if they tried! From scheduling my appt, having trouble looking up my insurance and my exam and pickup two weeks later for my new eyewear, everyone in this facility was so friendly and welcoming to make sure I got the best service! I have worked in customer service for 9 years, and it really means a lot to me to get that kind of service when I am out! Thank you so much!


StarStarStarStarStar To the receptionist to the doctor everyone was ... —    (Patient since Thu Nov 19 00:00:00 MST 2020)

To the receptionist to the doctor everyone was so professional and organized.


StarStarStarStarStar Incredible. I've been going here for years and ... —    (Patient since Wed Nov 06 00:00:00 MST 2019)

Incredible. I've been going here for years and it truly is such an amazing place. They help me with every question I've ever had about insurance or anything. They are so friendly. I have not met anyone who didn't make me feel so welcomed there. The customer service is absolutely incredible. I truly truly love this place and recommend it to anyone who needs an eye clinic to go to.


StarStarStarStarStar I love this office. Everyone is always so polit... —    (Patient since Mon Nov 01 00:00:00 MDT 2021)

I love this office. Everyone is always so polite and courteous!


StarStarStarStarStar Have had a good experience. —    (Patient since Wed Oct 21 00:00:00 MDT 2020)

Have had a good experience.


StarStarStarStarStar Everyone in the office is helpful and professio... —    (Patient since Tue Oct 15 00:00:00 MDT 2019)

Everyone in the office is helpful and professional.


StarStarStarStarNo Star Friendly and professional staff but wait longer... —    (Patient since Fri Oct 11 00:00:00 MDT 2019)

Friendly and professional staff but wait longer than I’ve experienced before


StarStarStarStarStar Fast, friendly, and very helpful service. —    (Patient since Fri Oct 11 00:00:00 MDT 2019)

Fast, friendly, and very helpful service.


StarStarStarStarStar Always professional and helpful. Dr. J was grea... —    (Patient since Tue Mar 29 00:00:00 MDT 2022)

Always professional and helpful. Dr. J was great.


StarStarStarStarStar Above and beyond care —    (Patient since Wed Oct 02 00:00:00 MDT 2019)

The moment I arrived at Northside Vision it felt comfortable. After checking in I was offered a selection of different beverages. The staff I interacted with, about 4 which includes Dr. Fairborn, were all awesome. I highly recommend Northside Vision on Francis.


StarStarStarStarStar Superb team! —    (Patient since Thu Sep 26 00:00:00 MDT 2019)

Thoughtful, attentive and professional care by Dr Fairborn and his team.


StarStarStarStarStar Northside Vision is the friendliest vision cent... —    (Patient since Mon Mar 01 00:00:00 MST 2021)

Northside Vision is the friendliest vision center I have ever used. They are a full service establishment and really care about the health of my eyes as well as my vision. Plus, they thoroughly explain everything so you can understand what the treatment plan is going to be and why it is necessary.


StarStarStarStarStar Great staff. Knowledgeable and very friendly. I... —    (Patient since Thu Sep 12 00:00:00 MDT 2019)

Great staff. Knowledgeable and very friendly. I enjoy going in for my exams.


StarStarStarStarStar the staff at Northside, both the physician and ... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

the staff at Northside, both the physician and his ancillary staff, always make me feel welcome and valued. Lynn is totally wonderful especially, I have dealt with her for frames and optics many times over the years, and she is someone I completely trust to give good advice and care. I love this office, i wish all medical offices were like this!!


StarStarStarStarStar This place will leave you feeling taken care of! —    (Patient since Thu Sep 05 00:00:00 MDT 2019)

This business is amazing! I went in as a brand new patient due to having horrible experiences elsewhere. I felt a bit gun shy and didn’t know what to expect when I came in. To my delight, every employee and doctor I came into contact with checking in, during my exam, and even choosing frames made me feel important, taken care of, and I left feeling empowered with the knowledge everyone shared about my eye health. I will never go anywhere else for my vision needs, and I’m so glad I’ve found Northside Vision.


StarStarStarStarStar Northside Vision was prompt and professional. T... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Northside Vision was prompt and professional. They put my daughter as ease, as it was her first visit to the optometrist. The front desk was friendly, welcoming and answered all of our questions with patience and consideration.


StarStarStarStarStar 4 year old with first eye appointment —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My 4 year old was referred for a vision exam from her pediatrician. This office was flexible and accommodating to our family. I have 3 other kids that all come here and there is a quiet play room for kids with toys and books. The staff was so thoughtful and interacted well with my 4 year old (who is usually shy around strangers). They did a very thorough exam to make sure all the results were accurate and presented them well. Very good with explaining and answering questions. My daughter also got glasses through the office. Picking out glasses was difficult on a 4 year old, but the staff took lots of time to find the best ones and measure accurately for the right fit. I really couldn't have asked for a better office.


StarStarStarStarStar Very friendly staff —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly staff. Always have a smile on their faces.


StarStarStarStarStar Highly recommended by a coworker. Did not disap... —    (Patient since Wed Aug 07 00:00:00 MDT 2019)

Highly recommended by a coworker. Did not disappoint!


StarStarStarStarStar The exams are thorough and the staff are well t... —    (Patient since Thu Jul 29 00:00:00 MDT 2021)

The exams are thorough and the staff are well trained, efficient and friendly.


StarStarStarStarStar Got my contacts in a few days and they were com... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Got my contacts in a few days and they were complicated...who does that!! And I can see where I’m going again...great office


StarStarStarStarStar It is always a pleasure to visit your office. —    (Patient since Wed Jan 02 00:00:00 MST 2019)

It is always a pleasure to visit your office.


StarStarStarStarStar  —    (Patient since Wed Jul 21 00:00:00 MDT 2021)

The staff is friendly and knowledgeable.


StarStarStarStarStar As always a wonderful experience with folks tha... —    (Patient since Mon Jul 26 00:00:00 MDT 2021)

As always a wonderful experience with folks that know what they are doing and very honest with their assessments of what is needed and what is not.


StarStarStarStarStar Very friendly, professional and knowledgeable e... —    (Patient since Thu May 02 00:00:00 MDT 2019)

Very friendly, professional and knowledgeable employees. Dr. Fairborn is great. I will continue to go there.


StarStarStarStarStar Wonderful from start to finish. Attention to de... —    (Patient since Tue Jun 18 00:00:00 MDT 2019)

Wonderful from start to finish. Attention to detail is very important and they have it mastered. Highly recommend.


StarStarStarStarStar All the staff are so kind and knowledgeable. I ... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

All the staff are so kind and knowledgeable. I felt at ease, and didn’t feel pressured or unsure like I have before at other offices. I’m so glad I found this office!


StarStarStarStarStar nothing surprising, the same great service, and... —    (Patient since Mon Dec 07 00:00:00 MST 2020)

nothing surprising, the same great service, and friendliness


StarStarStarStarStar Best experience in my 40 years of wearing glasses —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I have worn glasses and contacts for 40 years. Northside Vision was the most professional experience that I have had to date.


StarStarStarStarStar Title? Like my work title?  —    (Patient since Tue May 04 00:00:00 MDT 2021)

Always friendly staff who goes the extra mile to help patients get immediate care when needed.


StarStarStarStarStar Northside Vision is full of friendly and knowl... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Northside Vision is full of friendly and knowledgeable employees. They work hard to serve the customer and get the most out of their vision benefits. I appreciate their hard work and the positive experience that I have always had at Northside Vision


StarStarStarStarStar Very thorough, very friendly, very professional... —    (Patient since Thu Apr 08 00:00:00 MDT 2021)

Very thorough, very friendly, very professional. Would not go anywhere else.


StarStarStarStarStar I love coming to Northside Vision because I am ... —    (Patient since Fri Apr 12 00:00:00 MDT 2019)

I love coming to Northside Vision because I am confident that my vision is as important to this staff, as it is to me.


StarStarStarStarStar Awesome office!  —    (Patient since Tue Aug 15 00:00:00 MDT 2023)

Very kind and gentle with my 9 year old. She said everyone was very nice to her. Very welcoming environment! The front desk lady was so very kind as well.


StarStarStarStarStar  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Staff was nice!! Offered me some tea which I thought was very polite


StarStarStarStarStar  —    (Patient since Tue Jun 29 00:00:00 MDT 2021)

Everything was handled very well.


StarStarStarStarStar The service I recieved was amazing! My husband ... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The service I recieved was amazing! My husband even joked that the staff must be robots because no one is that nice!


StarStarStarStarStar Customer Service was immaculate —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Customer Service was immaculate. As soon as you walk in you are greeted with an friendly welcome and smiles! I loved the atmosphere. Child friendly, my son was able to play in the playroom while I was doing my exam and the front desk lady even kept an eye out for him for me. Definitely refreshing to have people that provide such great customer service.


StarStarStarStarStar 5/ 5 stars —    (Patient since Wed Mar 27 00:00:00 MDT 2019)

The staff was incredibly friendly and knowledgeable. The clinic is bright and welcoming.


StarStarStarStarStar I love Northside Vision! They treat you like fa... —    (Patient since Tue Mar 19 00:00:00 MDT 2019)

I love Northside Vision! They treat you like family and always call you by name


StarStarStarStarStar Everyone is so polite and courteous  —    (Patient since Fri Mar 15 00:00:00 MDT 2019)

Everyone is so polite and courteous


StarStarStarStarStar I love coming in for exams, to pick up glasses,... —    (Patient since Fri Mar 08 00:00:00 MST 2019)

I love coming in for exams, to pick up glasses, or any other reason, really. The entire staff is always smiling and friendly. It feels like they really care about me and my needs. I will be a patient for life!


StarStarStarStarStar Exceptional service —    (Patient since Thu Apr 22 00:00:00 MDT 2021)

Fast, friendly, courteous service. These people are the most competent in their field!


StarStarStarStarStar Dr Fairborn and staff were very friendly and th... —    (Patient since Wed Mar 06 00:00:00 MST 2019)

Dr Fairborn and staff were very friendly and thorough.


StarStarStarStarStar Complete care —    (Patient since Fri Oct 30 00:00:00 MDT 2020)

Completeness in eye care in regards to exam as well as options for treatment. Also, staff took the time to discuss best options in regards to cost and reviewed insurance coverage. Friendly, clean and professional. One recommendation for patient is knowing if appt time is appt or arrival. I assumed it was appointment and arrived 10min early. Then they had 15min window that was for any ppwk needed which I did ahead of time so I waited for ~25min prior to start of appointment.


StarStarStarStarStar Terrific service all the way around. I was gre... —    (Patient since Fri Mar 01 00:00:00 MST 2019)

Terrific service all the way around. I was greeted promptly, checked in, and everyone I saw was pleasant/helpful.


StarStarStarStarStar Very organized and thorough staff -- the Dr. s... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very organized and thorough staff -- the Dr. seemed very knowledgeable and able to answer all of my questions. I was referred by a friend, and will continue to visit your office as needed.


StarStarStarStarStar Go elsewhere at your own risk... —    (Patient since Mon Oct 18 00:00:00 MDT 2021)

Recently, my wife had a terrible experience at another vision center, where she was excessively overcharged and treated poorly. At about the same time, I was being treated very well at Northside; costs were discussed up front, staff was outstanding and Doctor Fairborn was informative and professional. They nailed my new prescription and gave me various trials to determine which brand and type works best for me. My wife already has an appointment with Northside.


StarStarStarStarStar 5 star. Love the staff very friendly and knowl... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

5 star. Love the staff very friendly and knowledgable.


StarStarStarStarStar I know excellent is over used, but my visit to... —    (Patient since Wed Mar 24 00:00:00 MDT 2021)

I know excellent is over used, but my visit to Northside Vision Center was, in deed, excellent. I felt well looked after. Thanks to everyone who greeted and treated me.


StarStarStarStarStar Very friendly with my eye care the top priority... —    (Patient since Wed Jan 05 00:00:00 MST 2022)

Very friendly with my eye care the top priority.


StarStarStarStarStar Knowledgable, professional and personal to all.... —    (Patient since Mon Jan 04 00:00:00 MST 2021)

Knowledgable, professional and personal to all.


StarStarStarStarNo Star Office is very nice. Staff are friendly.  —    (Patient since Thu Apr 22 00:00:00 MDT 2021)

Office is nice. Staff are friendly.


StarStarStarStarStar Excellent service,professional people ,nice env... —    (Patient since Wed Jan 02 00:00:00 MST 2019)

Excellent service,professional people ,nice environment.


StarStarStarStarStar amazing care team, would highly recommend.  —    (Patient since Thu Jul 22 00:00:00 MDT 2021)

amazing care team, would highly recommend.


StarStarStarStarStar Best in Spokane —    (Patient since Tue Dec 22 00:00:00 MST 2020)

Northside Vision is the best eye clinic in Spokane! Dr Fairborn is fantastic and his staff is outstanding!


StarStarStarStarStar Always professional. Merry Christmas. —    (Patient since Tue Jan 19 00:00:00 MST 2021)

Always professional. Merry Christmas.


StarStarStarStarStar Well trained and friendly staff. The eye Docto... —    (Patient since Tue Nov 27 00:00:00 MST 2018)

Well trained and friendly staff. The eye Doctor is thorough and takes time to explain any problems he sees. I feel very comfortable and confident in my eye care.


StarStarStarStarStar Northside Vision is the BEST!!! The staff is am... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Northside Vision is the BEST!!! The staff is amazing! It was quick and painless. Got myself a new pair of glasses and I LOVE them!


StarStarStarStarNo Star Amazing experience  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very fast and efficient work from all staff members. Definitely one of the better places I have been too. And a great selection of frames.


StarStarStarStarStar Very nice friendly staff. —    (Patient since Thu Dec 17 00:00:00 MST 2020)

Very nice friendly staff.


StarStarStarStarStar From start to finish, this visit was awesome! ... —    (Patient since Tue Nov 06 00:00:00 MST 2018)

From start to finish, this visit was awesome! As I checked in, I was offered coffee, tea, cocoa or water and made comfortable and welcome as I waited. Throughout the exam, everyone was thorough and welcoming and professional. Then when I chose my glasses, everyone came out to see how great they looked! They really made me feel special and welcome. I'm very glad I found them!


StarStarStarStarStar Dr. FAREBOURNE is very freindly, helpful and ve... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Dr. FAREBOURNE is very freindly, helpful and very knowledgeable.


StarStarStarStarStar Very friendly and they were able to get me in r... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly and they were able to get me in right away for an eye exam when other places were week's out. I also found everyone very helpful and knowledgeable in regards to my insurance and if they could not help me they referred me to other places who could. Yes I would recommend them to anyone in need of vision help!


StarStarStarStarNo Star My only complaint is the cost of the products. ... —    (Patient since Tue Oct 09 00:00:00 MDT 2018)

My only complaint is the cost of the products. Very expensive to get glasses even with great Insurance.


StarStarStarStarStar New customer Staff are very friendly and helpf... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

New customer Staff are very friendly and helpful. I had issues with a pair of prescription sunglasses I got somewhere else and staff worked together to find a solution


StarStarStarStarStar I arrived slightly early and was greeted by ver... —    (Patient since Mon Apr 19 00:00:00 MDT 2021)

I arrived slightly early and was greeted by very friendly staff, waiting room was very clean. They had amazing and clean machines. And the most up to date procedures and machines.


StarStarStarStarStar Excellent first visit. Staff and OD were inform... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent first visit. Staff and OD were informative, answered my questions and built a plan of care around my needs. Northside vision is my vision place.


StarStarStarStarNo Star Appointments  —    (Patient since Wed Feb 24 00:00:00 MST 2010)

Appreciate the reminders of upcoming appointments.


StarStarStarStarStar Everyone is very pleasant and efficient. —    (Patient since Tue Mar 12 00:00:00 MDT 2019)

Everyone is very pleasant and efficient.


StarStarStarStarStar The staff at Northside Vision are very pleasant... —    (Patient since Mon Jan 31 00:00:00 MST 2022)

The staff at Northside Vision are very pleasant, courteous and helpful. Each of those who worked with me knew exactly what to do and what tests were required for my situation. The doctor was also friendly, knowledgeable and helpful in explaining procedures and answering my questions. The optical assistant was very knowledgeable about glasses, frames, sizing and prescription needs. Overall, my experience with this office was excellent.


StarStarStarStarStar From the time I arrived, the staff greeted me w... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

From the time I arrived, the staff greeted me with a smile. Very friendly and courteous. All my questions were answered.


StarStarStarStarStar I have always been happy with the decision to c... —    (Patient since Thu Oct 25 00:00:00 MDT 2018)

I have always been happy with the decision to come to Northside Vision . They are a wonderful company that will take care of all your vision needs. The staff is very friendly and Dr Fairborn is top notch. You can not go wrong if you are considering coming here.


StarStarStarStarStar Always enjoyable to be greeted as an old friend... —    (Patient since Fri Dec 08 00:00:00 MST 2006)

Always enjoyable to be greeted as an old friend when I have an appointment for my eyes.


StarStarStarStarStar Very friendly and helpful. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly and helpful.


StarStarStarStarStar Friendly, courteous and thoughtful. —    (Patient since Mon Feb 15 00:00:00 MST 2021)

Friendly, courteous and thoughtful.


StarStarStarStarStar Very nice staff. Charlene at front desk is awes... —    (Patient since Thu Feb 18 00:00:00 MST 2021)

Very nice staff. Charlene at front desk is awesome at greeting clients and making them feel welcome.


StarStarStarStarStar The staff is professional and personable —    (Patient since Wed Jul 21 00:00:00 MDT 2021)

The staff is professional and personable


StarStarStarStarStar  —    (Patient since Thu May 02 00:00:00 MDT 2019)

Everyone there is friendly and professional. Obviously the patient is top priority.


StarStarStarStarStar great place —    (Patient since Tue Jun 11 00:00:00 MDT 2019)

Everyone is very friendly. Office is clean. Exams move right along.


StarStarStarStarStar I enjoyed visiting Northside Vision with the pl... —    (Patient since Wed May 18 00:00:00 MDT 2022)

I enjoyed visiting Northside Vision with the pleasant receptionist who I reviewed the information packet with, the technician who conducted the first tests and Dr. Fairborn who conducted the eye exam. It is always a pleasant experience. Thanks again.


StarStarStarStarStar Great first visit. Everyone was polite and pro... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great first visit. Everyone was polite and professional. Got to admit, I like the efficient layout. Good design and provides for a good use of my time and the staffs.


StarStarStarStarStar Great staff and the doc and nurses are wonderfu... —    (Patient since Mon Oct 18 00:00:00 MDT 2021)

Great staff and the doc and nurses are wonderful


StarStarStarStarStar Friendly, thorough service.  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Friendly, thorough service. I’m pretty sure that this is the most thorough exam I’ve ever received. The staff was very friendly, and made you feel as though you were the only patient in the office.


StarStarStarStarStar Very professional great staff —    (Patient since Thu May 24 00:00:00 MDT 2018)

Very professional great staff


StarStarStarStarStar Good people, good display of expertise. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Good people, good display of expertise.


StarStarStarStarStar Such a great place to go for contacts and eye c... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Such a great place to go for contacts and eye care! The staff is wonderful and so helpful!


StarStarStarStarStar Staff was very friendly and knowledgeable and m... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Staff was very friendly and knowledgeable and made me and my toddler feel very comfortable during the exam. Thank you


StarStarStarStarStar Awesome Staff —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Every person I came in contact with was so nice and fun. Everything went really quickly and was easy.


StarStarStarStarStar Cheerful, hospitable, and thorough; A pleasant ... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Cheerful, hospitable, and thorough; A pleasant appointment.


StarStarStarStarStar  —    (Patient since Mon Mar 22 00:00:00 MDT 2021)

Friendly staff. The Doctor was engaged the whole time. Took time to explain the equipment. Complete exam and frames were picked out in a very timely fashion.


StarStarStarStarNo Star Fast, efficient eye care that featured a retina... —    (Patient since Thu Oct 29 00:00:00 MDT 2020)

Fast, efficient eye care that featured a retinal scanner. Reasonable price for service.


StarStarStarNo StarNo Star Fast and efficient but need info from past doct... —    (Patient since Thu Apr 01 00:00:00 MDT 2021)

Fast and efficient but need info from past doctor to make future decisions.


StarStarStarStarStar Everyone is always a joy to work with. If somet... —    (Patient since Mon Apr 22 00:00:00 MDT 2019)

Everyone is always a joy to work with. If something is ever not right they fix it right away. The frame specialist really know their stuff and have been a great help in the past!


StarStarStarStarStar Family friendly!!  —    (Patient since Mon Apr 26 00:00:00 MDT 2021)

The waiting area is roomy. Especially because they have a separate area for kids. A movie was playing, books, doll house, car track thingy and toys. My toddler wasn’t miserable waiting for my appointment and waiti with my husband for me to finish my appointment. When she did get a little ansey they were super nice and directed them to me. Then didn’t get frustrated when she wanted to go back. That speaks volumes about them not only as professionals but as human beings.


StarStarStarStarStar as soon as I came through the door I felt safe ... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

as soon as I came through the door I felt safe and taken care of.from the receptionists to the very gracious doctor


StarStarStarStarNo Star staff was friendly and courteous, enjoyed my vi... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

staff was friendly and courteous, enjoyed my visit


StarStarStarStarStar Great place to get glasses. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Super friendly and courteous staff.


StarStarStarStarStar Excellent customer from start to finish. Great ... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent customer from start to finish. Great selection and options.


StarStarStarStarStar Best clinic/doctor I've been to in a very long ... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Best clinic/doctor I've been to in a very long time. Was such a fun atmosphere to be in and the staff was so helpful and kind.


StarStarStarStarStar Good experience at NS Vision —    (Patient since Mon Oct 25 00:00:00 MDT 2021)

Everything went well--the exam, etc. I just didn't realized how costly a pair of eyeglasses were even with insurance! It's unbelievable!


StarStarStarStarStar Wonderful, caring staff to work with - always l... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Wonderful, caring staff to work with - always looking out for your best interests!


StarStarStarStarStar Best service, friendly, helpful, kind, ... You... —    (Patient since Tue Mar 19 00:00:00 MDT 2019)

Best service, friendly, helpful, kind, ... You can't go wrong when you go to Northside Vision!


StarStarStarStarStar Wonderful staff, friendly, knowledgeable and ea... —    (Patient since Tue May 18 00:00:00 MDT 2021)

Wonderful staff, friendly, knowledgeable and easy to work with.


StarStarStarStarStar Professional and kind —    (Patient since Thu Jul 15 00:00:00 MDT 2021)

Everyone at Northside Vision was professional and kind. They made me feel valued and well taken care of.


StarStarStarStarStar The staff and doctor were always very nice, on ... —    (Patient since Wed Mar 13 00:00:00 MDT 2019)

The staff and doctor were always very nice, on time, and the waiting room was very comfortable. Love the help I get in choosing my next pair of glasses and how they have all the information of what your insurance will cover or not cover. Your office Rocks!!


StarStarStarStarStar Excellent office —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I was very satisfied from the time I made the appointment online through. I had issues scheduling online and accidentally scheduled 2 appointments. They texted right away to confirm which appointment I wanted. Everyone at the office was very friendly and helpful and they had an awesome play area for children that my so loved. Great staff! Thank you!


StarStarStarStarStar I love Northside Vision!!! —    (Patient since Mon May 20 00:00:00 MDT 2019)

I love Northside vision! The staff are all so friendly and the environment is so clean and welcoming.


StarStarStarStarStar Lovey staff and office setting for the entire f... —    (Patient since Tue Feb 12 00:00:00 MST 2019)

Lovey staff and office setting for the entire family. My kids love going to the eye doctor!


StarStarStarStarStar All of your staff were very professional and at... —    (Patient since Fri Nov 20 00:00:00 MST 2020)

All of your staff were very professional and at the same time lotsa fun!


StarStarStarStarStar Great staff, Dr Fairborn is great! —    (Patient since Thu Nov 12 00:00:00 MST 2020)

Great staff, Dr Fairborn is great!


StarStarStarStarStar Outstanding customer service!  —    (Patient since Mon Oct 14 00:00:00 MDT 2019)

Outstanding customer service! The doctor and all the staff were amazing. North side vision goes above and beyond for their customers. I was surprised with the honesty and caring nature of the facility and how fast they were!!! I would highly recommend seeing them and using them as your vision care facility!


StarStarStarStarStar I've been trusting Northside Vision with my eye... —    (Patient since Fri Feb 12 00:00:00 MST 2021)

I've been trusting Northside Vision with my eyes for over two decades. My experiences have always been ones of superior care. Understanding has always been given to my financial situation, because through the years sometimes I've needed you go as low as possible in my glasses purchases, and I've never felt pressured to do anything I couldn't afford. On the flip side when I have had the funds to splurge on my eyewear the options are numerous. No matter what Northside Vision has always been the best choice for me, and now my family as well.


StarStarStarStarStar They treat you like family —    (Patient since Tue Apr 13 00:00:00 MDT 2021)

They welcome you like your coming to their home...and treat you like family!


StarStarStarStarNo Star I was very impressed with your level of custome... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I was very impressed with your level of customer service you provided. However, as a first time customer I was disappointed in having to wait over an hour to be seen by the doctor. Our appointment was at 11am and I got to the appointment around 10:40 to fill out paperwork and still had to wait that long.


StarStarStarStarStar Doctor and support staff are excellent! —    (Patient since Fri Mar 01 00:00:00 MST 2019)

Friendly, attentive staff. They made a good "first impression", since it was my first visit. I was very pleased with the doctor's skills and demeanor. He was personable, conscientious, and provided a thorough yet concise explanation of things affecting my eye. I felt confident in his assessment. There was no excessive wait time. This was much appreciated. Regarding the question about "Urgent Appointments", I have never tried, so the rating should be N/A.


StarStarStarStarStar Dr. Fairborn provides excellent care, and his s... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Dr. Fairborn provides excellent care, and his support staff are professional and helpful.


StarStarStarStarNo Star Very friendly and efficient office.  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly and efficient office.


StarStarStarStarStar Great customer service! Gal at front deserves a... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great customer service! Gal at front deserves a good pay! I’m sure she is part of what brings people back!


StarStarStarStarStar I found everyone at Northside Vision to be frie... —    (Patient since Thu Nov 19 00:00:00 MST 2020)

I found everyone at Northside Vision to be friendly and professional. Kelley, the optician, was so helpful. She made trying on frames fun. I can't wait for my new glass to arrive.


StarStarStarStarStar Friendly staff and environment - highly recommend! —    (Patient since Tue Dec 08 00:00:00 MST 2020)

Everyone was fantastic! It was a very comfortable and easy process. I appreciated the option to schedule by text when I accidentally missed my first appointment (sorry!). Each person I interacted with made sure I was comfortable and had what I needed even offering water for the road. I went back a few days after my exam and picked out some glasses and I'm very excited for them to come in!


StarStarStarStarStar Little confusing. My appointment was at 0845 b... —    (Patient since Thu Oct 15 00:00:00 MDT 2020)

Little confusing. My appointment was at 0845 but office didn't open until 0900.


StarStarStarStarStar Fabulous Team! —    (Patient since Tue Dec 22 00:00:00 MST 2020)

It is always an easy appointment at this clinic. Top notch Dr and employees.


StarStarStarStarStar Everything about my experience was perfect —    (Patient since Tue Oct 20 00:00:00 MDT 2020)

Everything about my experience was perfect. This was my very first time going to the Eye Dr in my life. I was greeted with exceptional warmth, checked in, and offered a drink and cookie while I waited. Everyone was in a joyful mood. The service was fast, efficient, all my questions were answered with expertise, and I was not pressure sold at the end of my visit. I came back the next day when my eyes were not dilated to purchase two pairs of glasses and I can't wait for them to arrive. I would recommend anyone go to them. I wish more places had this level of customer service. Thank you.


StarStarStarStarStar You receptionist, and the women that assisted m... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

You receptionist, and the women that assisted me were bright, kind, and helpful.


StarStarStarStarStar Very nice and professional  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very nice and professional


StarStarStarStarStar I give five stars plus for the service, atmosph... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I give five stars plus for the service, atmosphere and staff. This is the first medical office I have been to that is very family friendly and makes it very homey an welcoming and the staff is superb. Thank you all again and again and always keeping the client top priority


StarStarStarStarNo Star Doctor and Staff are friendly, professional. —    (Patient since Mon Jan 04 00:00:00 MST 2021)

Doctor and Staff are friendly, professional.


StarStarStarStarStar  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone so helpful and nice. Service very prompt. Plus I like Dr


StarStarStarStarStar Timely, all employees very friendly and profess... —    (Patient since Mon Aug 25 00:00:00 MDT 2014)

Timely, all employees very friendly and professional..


StarStarStarStarStar The staff is excited and full of knowledge. Fri... —    (Patient since Mon Oct 04 00:00:00 MDT 2021)

The staff is excited and full of knowledge. Friendly and engaging. You cannot go wrong coming here.


StarStarStarStarStar First Impressions  —    (Patient since Fri Mar 08 00:00:00 MST 2019)

I recently had my first appointment with this clinic. As soon as I came in, I was welcomed with a smiling face and a cup of coffee. Charlene, at the front desk was so sweet and cheerful, and she treated every patient that way. The support staff was great, as well. The doctor was really nice, and explained tests and results with me in detail. Picking my frames was so fun. Lynn was awesome to work with, and helped me pick the perfect frame. I am so glad I chose this clinic to serve my vision needs.


StarStarStarStarStar Northside Vision is Where to Find Quality Care —    (Patient since Tue Apr 27 00:00:00 MDT 2021)

Northside Vision has some of the best quality care for its patients. Its starts with the sophisticated notification system which makes it almost impossible to forget ones current appointments as well as the recommended annual checkups. From the time one walks in the door, they are met by one of the professional staff. The patient care and quality service is experienced throughout the appointment and knowing that you are in caring hands makes it time well spent. The time management in the exam process is highly proficient and yet not rushed, as each staff is always willing to answer questions and explain what is occurring at the time. All in all, this is the best eye clinic in Spokane.


StarStarStarStarStar We LOVE this place! —    (Patient since Thu Oct 25 00:00:00 MDT 2018)

Northside Vision is absolutely the BEST eye clinic! The staff is super friendly and very helpful--the kind of people who love their job and provide excellent customer service. They have a great waiting area for children. Also a big selection of eyewear. Highly recommended Northside Vision!


StarStarStarStarStar 5 stars everyone was efficient and polite and o... —    (Patient since Thu Oct 29 00:00:00 MDT 2020)

5 stars everyone was efficient and polite and outgoing


StarStarStarStarStar I was happy to complete the survey. Please not... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I was happy to complete the survey. Please note that I've not required an urgent appointment but wouldn't hesitate to make one if necessary.


StarStarStarStarStar Great customer service and friendly staff--both... —    (Patient since Wed Feb 06 00:00:00 MST 2019)

Great customer service and friendly staff--both in person and on the phone.


StarStarStarStarStar 5 stars. I walked in a burst blood vessel in m... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

5 stars. I walked in a burst blood vessel in my right eye. I was really concerned, and the receptionist was fantastic! Got me the paperwork right away had a trauma tech take a look. Got me looked and into a room very quickly. Waited about 20 mins. For the doctor but I figured that good as I was a walk in. Everyone was caring and friendly. Great Job!!!


StarStarStarStarStar Very friendly and helpful staff. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly and helpful staff.


StarStarStarStarStar  —    (Patient since Tue Nov 20 00:00:00 MST 2018)

Northside Vision treat me more like family than a patient or customer. I am very pleased and satisfied with their patience and helpful nature every time I am in their care. Thank-you for providing the Very best eye care available anywhere. You have a wonderful team! Homer


StarStarStarStarStar  —    (Patient since Wed Mar 06 00:00:00 MST 2019)

Kind and professional employees as well as Dr. Fairborn.


StarStarStarStarStar They Earned My Business! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I'm not one to often participate in surveys or rating experiences with businesses, but there are those times when I just feel compelled to share with others when I experience an extraordinary, outstanding, and pleasant retail experiences with a local business that provided great customer service. That is exactly what occurred during my recent encounter with Northside Vision. This was the first time I had ever set foot into this business. I just happened to stop by on a whim as I was driving by and happened to be in desperate need of new glasses. From the moment I first walked in, I was impressed by every step of their process. I was pleased with the friendliness, helpfulness, and professionalism of the staff. They personalized every step of the way for me, which underpinned why I felt very at ease in giving them my business and becoming a loyal customer. Every component of their procedure was exceptional; they researched my insurance plan to tell me exactly what my benefit was prior to moving forward, they scheduled me for an appointment for a vision exam in just a couple of days (I didn't have to wait weeks or months for an appointment like other places), the actual vision exam was thorough and competent, and then they spent a good chunk of time with me to give me assistance in finding the right frames that met my needs and that fit my taste. The only minor suggestions I can make is to provide patients with a written explanation of any eye conditions noted in the exam to help them understand better, and to have a wider selection of frames in different price levels. I am anxiously waiting for my glasses to arrive, but I expect the same high caliber professionalism, helpfulness, and friendliness in the last portion of the process. Thank you Northside Vision! Keep up the great work.


StarStarStarStarStar Northside Vision's staff are very professional ... —    (Patient since Mon Nov 09 00:00:00 MST 2020)

Northside Vision's staff are very professional and courteous. They also have a great selection of eye glasses. I highly recommend Northside Vision.


StarStarStarStarStar Staff friendliness. —    (Patient since Wed Feb 08 00:00:00 MST 2023)

I appreciate the friendliness of the staff and doctor. Everyone makes me feel comfortable even though some procedures are not easy to like, i.e. blinding flashes from pictures taken of the eyes. Everyone is courteous and does much to make the patient feel comfortable during all required procedures.


StarStarStarStarStar Great team. Fast/Efficent  —    (Patient since Wed Oct 21 00:00:00 MDT 2020)

Great team. Fast/Efficient


StarStarStarStarStar  —    (Patient since Thu Jul 29 00:00:00 MDT 2021)

Friendly and professional


StarStarStarStarStar Great timely, friendly service. includes fresh ... —    (Patient since Wed Jan 16 00:00:00 MST 2019)

Great timely, friendly service. includes fresh coffee.


StarStarStarNo StarNo Star Helpful, friendly staff... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff was friendly and helpful, but I felt like the doctor rushed through to the exam and I didn't feel like all of my concerns were taken seriously or even discussed. They were great about figuring out what my insurance would cover and letting us know what our options were. Also, the front counter was very high and didn't make the entry feel very welcoming, I am not very tall and could not see over it to the person on the other side.


StarStarStarStarStar Friendly and right on time.They were able to ex... —    (Patient since Wed Jul 28 00:00:00 MDT 2021)

Friendly and right on time.They were able to expedite follow-up and very clear about what was going to be done and explaining the results.


StarStarStarStarStar Always super friendly and helpful!! —    (Patient since Tue Sep 20 00:00:00 MDT 2022)

Always super friendly and helpful!!


StarStarStarStarStar Dr and staff are always very nice and professio... —    (Patient since Thu Jun 03 00:00:00 MDT 2021)

Dr and staff are always very nice and professional.


Reply

Thank you so much!

StarStarStarStarStar Everyone there is courteous, knowledgeable and ... —    (Patient since Mon Feb 15 00:00:00 MST 2021)

Everyone there is courteous, knowledgeable and conscientious.


Reply

Thank you so much for your kind review!

StarStarStarStarStar I would definitely recommend Northside vision.  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff were very professional. The ophthalmologist was not rushed and answered all of my questions. I needed to be seen the same day that I called due to a possible retinal tear.


Reply

Thank you so much!

StarStarStarStarStar Everyone has always been very friendly and help... —    (Patient since Wed Mar 23 00:00:00 MDT 2022)

Everyone has always been very friendly and helpful. It is also wonderful how knowledgeable the staff is on the equipment they are using.


Reply

We love that our staff is passionate about every aspect of eye care, thank you so much!

StarStarStarStarStar  —    (Patient since Wed Jul 06 00:00:00 MDT 2022)

Staff was very professional and friendly. I was seen promptly and my exam was detailed. Everyone was knowledgeable and explained the procedures every step of the way. Really pleased with my service.


Reply

Thank you so much for trusting us with your eye care needs and for your kind review!

StarStarStarStarStar This location is excellent. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

This location is clean and full of friendly and lively staff. It had a variety of options to choose from and they helped me select a suitable pair of glasses complementary to my face, and not simply the most expensive pair they could get out of the door.


Reply

We love creating custom eyewear for each patient's specific needs! We are so glad that you enjoyed your visit to our office!

StarStarStarStarStar Everything about Northside Vision is great. Exc... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everything about Northside Vision is great. Excellent staff. My glasses Rx is always perfect, and the lenses are high quality. Great selection on frames, and highly personalized assistance. Best optometrist and optical shop I have ever used.


Reply

Thank you so much, we are so happy to hear that you enjoyed your experience at our office!

StarStarStarStarStar I loved this place they are very friendly and k... —    (Patient since Tue Jan 17 00:00:00 MST 2023)

I loved this place they are very friendly and knowledgeable. Very supportive and really worked hard to get us what we needed and wanted!!!!


Reply

That's the experience we aim for -Thank you so much for your kind review!

StarStarStarStarStar Very pleased with the service.  —    (Patient since Tue Jan 19 00:00:00 MST 2021)

Very pleased with the service.


Reply

Thank you!

StarStarStarStarStar I have every confidence in Dr Fairborn providin... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I have every confidence in Dr Fairborn providing excellent vision care.


Reply

Thank you so much for trusting us with your eye care needs!

StarStarStarStarStar Everyone was really friendly and helpful!! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was really friendly and helpful!!


Reply

Thank you very much!

StarStarStarStarStar I thoroughly enjoy going to North side Vision. ... —    (Patient since Wed May 18 00:00:00 MDT 2022)

I thoroughly enjoy going to North side Vision. The staff is professional and friendly.


Reply

Thank you for your kind review!

StarStarStarStarStar I have always had a great experience at this of... —    (Patient since Tue Oct 23 00:00:00 MDT 2018)

I have always had a great experience at this office.


Reply

that is so wonderful to hear, thank you!

StarStarStarStarStar Very professional and friendly. 5 stars  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very professional and friendly. 5 stars


Reply

Thank you so much!

StarStarStarStarStar The support staff from the time you enter the f... —    (Patient since Mon Oct 15 00:00:00 MDT 2018)

The support staff from the time you enter the front door and all the way back is excellent. Very friendly and courteous. The doctor explains everything in detail, I like him a lot!!!


Reply

Thank you for your wonderful review!

StarStarStarStarStar What a great staff! From walking in the front ... —    (Patient since Thu Nov 05 00:00:00 MST 2020)

What a great staff! From walking in the front door to walking back out (dialated of course!), it was just pleasant, and informative.


Reply

Thank you so much for your kind review!

StarStarStarStarStar An amazing group of caring & knowledgeable peop... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

An amazing group of caring & knowledgeable people.


Reply

Thank you so much!

StarStarStarStarStar Great staff, pleasant atmosphere and really lik... —    (Patient since Wed Oct 21 00:00:00 MDT 2020)

Great staff, pleasant atmosphere and really like the doctor.


Reply

Thank you so much for your kind review!

StarStarStarStarStar  —    (Patient since Thu Feb 27 00:00:00 MST 2020)

As always, very friendly and knowledgeable staff and Dr


Reply

Thank you!

StarStarStarStarStar 5-Year Patient-Best medical eye care I've ever had —    (Patient since Mon Oct 18 00:00:00 MDT 2021)

Everyone at Northside Vision, from the doc, through his assistants, to the receptionist have always been extremely friendly, professional, and knowledgeable with me.....and they bend over backwards to make sure I am happy with their services and products. I couldn't ask for better medical help. I don't really know what my results would be in the case of a request for an "urgent" appt, as I've never needed one .... so I just filled it out as "very good". But everything else was Excellent.


Reply

Thank you so much for your nice review about our office and staff! We aim to please and do our best to make sure you're always taken care of. Thanks again for trusting us with your eye care needs!

StarStarStarStarStar Northside Vision is an organized and happy plac... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Northside Vision is an organized and happy place; best service in my opinion.


Reply

Thank you so much for your kind review! It's easy to be happy when you have wonderful patients!

StarStarStarStarStar High Quality Care with a Friendly Smile —    (Patient since Tue May 11 00:00:00 MDT 2021)

I was recently looking for a new eye doctor so my best friend recommended that I see Dr Fairborn. As soon as I entered the office, I was greeted with an energetic and friendly smile from the receptionist. She assisted me with all of my forms and offered refreshments while I waited. My entire office visit was very thorough with the latest in optical technology. They even have a special machine that takes a picture of your eyes without the need to dilate them every time!! Dr Fairborn is very personable and his medical staff is friendly and knowledgeable. At a later time, I went back to select new frames. Even though I was a walk-in for this, the staff took the time necessary to assist me in selecting frames that flattered my face, offering advice and information on all my options. I have gotten many compliments on my new glasses. I have been to many vision offices and Northside Vision is by far the best for customer service and quality care!


Reply

We are so pleased you had such a good experience and that you LOVE your new eyewear! Thank you so much for your feedback, we look forward to taking care of all your eye care needs for years to come.

StarStarStarStarStar Northside Vision Rocks! —    (Patient since Fri Sep 06 00:00:00 MDT 2019)

Very friendly and courteous staff. Very professional as well.


Reply

Thank you so much for your kind review, you rock!

StarStarStarStarStar Highly recommend Northside Vision —    (Patient since Mon Feb 01 00:00:00 MST 2021)

Dr Fairborne and his staff are very efficient, kind and knowledgeable. As a patient for 10+ yrs, I have watched as this practice has advanced along with technology to provide patients the most innovative and quality care.


Reply

We are honored you have been a patient of ours for so long and we look forward to having you as a patient for many years to come! Thank you SO much for your kind review!

StarStarStarStarStar Friendly and professional.. —    (Patient since Mon Mar 01 00:00:00 MST 2021)

Friendly and professional. It's actually a pleasure to visit this doctor appointment. And they make great coffee too.


Reply

We are so happy you enjoy your visits to our office and our coffee! Come visit us anytime for an adjustment and a cup of coffee.

StarStarStarStarNo Star ok your service are good and prompt and courtio... —    (Patient since Thu Dec 17 00:00:00 MST 2020)

ok your service are good and prompt and courtiose


Reply

Thank you for your review, let us know if you have any feedback on how to improve!

StarStarStarStarStar Everyone is always warm and friendly. Always greet you with a smile. Efficient and professionsl. —    (Patient since Wed Feb 20 00:00:00 MST 2019)

Everyone is always warm and friendly. Always greet you with a smile. Efficient and professionsl.


StarStarStarStarStar Received prompt and courteous service. The diagnosis was explained to my satisfaction. Will be return —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Received prompt and courteous service. The diagnosis was explained to my satisfaction. Will be returning when the time comes.


StarStarStarStarStar Good folks here - from point of entry on, follow-thrus I personal touches. Very professional state-of —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Good folks here - from point of entry on, follow-thrus I personal touches. Very professional state-of-the-art exam. I SEE them in my future eye care!


StarStarStarStarStar Staff very helpful and enjoyable to work with. Good knowalge of eyewear. Only part that I thought was —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Staff very helpful and enjoyable to work with. Good knowalge of eyewear. Only part that I thought was lacking is glass fitting skills need some practice. Not to worry you guys will get them. Thanks


StarStarStarStarStar Gtrat —    (Patient since Fri Jan 18 00:00:00 MST 2019)

Great


StarStarStarStarStar Great experience. Very professional staff. They did not rush you in and out. They spent time with you —    (Patient since Thu Feb 18 00:00:00 MST 2021)

Great experience. Very professional staff. They did not rush you in and out. They spent time with you to make sure your needs were met and that you understood everything. Highly recommend this business.


StarStarStarStarStar Great staff and customer service! We were very pleased with our experience! —    (Patient since Mon Oct 26 00:00:00 MDT 2020)

Great staff and customer service! We were very pleased with our experience!


StarStarStarStarStar Excellent eye doctor!! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent eye doctor!!


StarStarStarStarStar Everyone was very nice and helpful! They were upbeat and educational and very thorough in their exam  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was very nice and helpful! They were upbeat and educational and very thorough in their exam and utilized state of the art equipment. Very good eye exam and help finding my new glasses was great!


StarStarStarStarStar Everyone was so caring and really listened. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was so caring and really listened.


StarStarStarStarStar Lynn was so sweet and helpful, as ALWAYS!!! Lynn, thanks for getting my glasses here fast and adjusti —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Lynn was so sweet and helpful, as ALWAYS!!! Lynn, thanks for getting my glasses here fast and adjusting them! I really love them! I'll miss you guys! :-)))


StarStarStarStarStar The staff was warm and friendly and apologized for making me wait a short while since they were short —    (Patient since Mon Jan 28 00:00:00 MST 2019)

The staff was warm and friendly and apologized for making me wait a short while since they were short-staffed that day. Dr. was professional yet friendly and discussed my cataract issues at length with me. I had several questions, and he answered them all to my satisfaction. Not much had changed with my vision, so he didn't recommend I get new glasses. My overall impression was very positive.


StarStarStarStarStar Very caring and professional, and always has a good cup of coffee and cookie. I have been using this  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very caring and professional, and always has a good cup of coffee and cookie. I have been using this office for approximately 5 years and would recommend them to my friends and family.


StarStarStarStarNo Star Prompt, thorough care. —    (Patient since Wed Feb 03 00:00:00 MST 2021)

Prompt, thorough care.


StarStarStarStarStar My latest visit was great. This is a wonderful place to have your eyes taking care of. Everyone is ve —    (Patient since Thu Oct 25 00:00:00 MDT 2018)

My latest visit was great. This is a wonderful place to have your eyes taking care of. Everyone is very friendly and they truly care about your eyes. They make you feel right at home. You can not go wrong coming here for all your eye care.


StarStarStarStarStar I ALWAYS get great help at N.Side Vision! Lynn is wonderful and helped me pick out a good pair of gla —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I ALWAYS get great help at N.Side Vision! Lynn is wonderful and helped me pick out a good pair of glasses (TWICE!!) All of the staff is great :-)) There is a huge selection and prompt service - they also take my insurance plan, which is cool! A++++


StarStarStarStarStar Friendly, hospitable and took the time to explain all of the tests and results. Also very helpful wit —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Friendly, hospitable and took the time to explain all of the tests and results. Also very helpful with frame selection and explaining options and costs!


StarStarStarStarStar Very courteous and friendly staff! The optometrist has the most up to date equipment and found congen —    (Patient since Wed Jan 05 00:00:00 MST 2022)

Very courteous and friendly staff! The optometrist has the most up to date equipment and found congenital cataracts in my sons eyes missed by another optometrist. I appreciate the thorough and detailed exam done by Dr. Fairborn!


StarStarStarStarStar They are always professional and very kind. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

They are always professional and very kind.


StarStarStarStarStar All the ladies are great to work with, We had a toddler with is and the play room was very accommodat —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

All the ladies are great to work with, We had a toddler with is and the play room was very accommodating. Quick and great service. Thank you Northside Vision team.


StarStarStarStarStar Northside Vision is a warm and friendly place to visit! The staff is friendly, knowledgeable and very —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Northside Vision is a warm and friendly place to visit! The staff is friendly, knowledgeable and very helpful!


StarStarStarStarStar Most friendly staff in Spokane —    (Patient since Tue Jan 22 00:00:00 MST 2019)

Most friendly staff in Spokane


StarStarStarStarStar I came in without an appointment to pick out frames. I was having a hard time finding the right frame —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I came in without an appointment to pick out frames. I was having a hard time finding the right frame for me but a technician came to my aid and we found just the right ones. I was in and out quickly. Service was great and personalized.


StarStarStarStarStar Very efficient —    (Patient since Mon Feb 15 00:00:00 MST 2021)

Very efficient


StarStarStarStarStar the people were very friendly and the got everything done nicely —    (Patient since Tue Mar 09 00:00:00 MST 2021)

the people were very friendly and the got everything done nicely


StarStarStarStarStar Very friendly and professional staff and Doctor. Seamless process from exam through picking up and fi —    (Patient since Thu Apr 08 00:00:00 MDT 2021)

Very friendly and professional staff and Doctor. Seamless process from exam through picking up and final fitting of eye ware.


StarStarStarStarStar My experiences with Northside Vision have always been a pleasure. The minute you walk in the door, yo —    (Patient since Tue Dec 22 00:00:00 MST 2020)

My experiences with Northside Vision have always been a pleasure. The minute you walk in the door, you are greeted by smiling faces and happy attitudes. All of the staff is superior! Great job Doctor Fairborn! Lynn was very helpful in assisting me when choosing frames. I highly recommend this office!


StarStarStarStarStar Great service and very professional! —    (Patient since Thu Nov 12 00:00:00 MST 2020)

Great service and very professional!


StarStarStarStarStar Very efficient and helpful, plus friendly. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very efficient and helpful, plus friendly.


StarStarStarStarStar Very friendly staff! Loved the friendly environment. Felt very comfortable the entire time. Very happ —    (Patient since Mon May 20 00:00:00 MDT 2019)

Very friendly staff! Loved the friendly environment. Felt very comfortable the entire time. Very happy with my first experience there. Thank you all.


StarStarStarStarStar Staff was friendly and helpful. Appointment went smoothly. Dr was very knowledgeable —    (Patient since Tue Nov 06 00:00:00 MST 2018)

Staff was friendly and helpful. Appointment went smoothly. Dr was very knowledgeable


StarStarStarStarStar staff was friendly and informative, the exam seemed quite thorough and was explained in detail. Be ha —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

staff was friendly and informative, the exam seemed quite thorough and was explained in detail. Be happy to recommend friends and family.


StarStarStarStarStar Cannot believe how great of an experience I had! From the front office and checking in, to the assist —    (Patient since Tue Feb 16 00:00:00 MST 2021)

Cannot believe how great of an experience I had! From the front office and checking in, to the assistant who helped, to the Doctor himself and the person who helped me choose my frames! This place is wonderful and I seriously found it difficult to leave! Everyone was amazing! The doctor actually took time to show me and explain to me everything he was looking for and at in my eye! They're the best!


StarStarStarStarStar I have always received excellent service from everyone every time. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I have always received excellent service from everyone every time.


StarStarStarStarStar I always have received excellent service from everyone every time. Johnny B. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I always have received excellent service from everyone every time. Johnny B.


StarStarStarStarStar The entire visit was timely and all employees are very professional. My new lenses work great. —    (Patient since Mon Aug 25 00:00:00 MDT 2014)

The entire visit was timely and all employees are very professional. My new lenses work great.


StarStarStarStarStar All staff was very friendly helpful. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

All staff was very friendly helpful.


StarStarStarStarStar The staff at Northside Vision is always helpful and extremely friendly. SmIles when you walk in the d —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff at Northside Vision is always helpful and extremely friendly. SmIles when you walk in the door, professional help whIle you're there, and a sense of complete care as you walk out the door. Thanks Northside!


StarStarStarStarStar I am always treated like a King at Northside Vision. From the bubbly enthusiastic greeting to always  — 

I am always treated like a King at Northside Vision. From the bubbly enthusiastic greeting to always the smartest people in Spokane helping me with my requests. I'm moving soon and feel poorly, I can't take you with me.


StarStarStarStarStar Always friendly, caring, considerate, professional. You're the best!!!!! —    (Patient since Mon Mar 01 00:00:00 MST 2021)

Always friendly, caring, considerate, professional. You're the best!!!!!


StarStarStarStarStar Because I'm in wheelchair going places are sometimes awkward but not at Northside Vision. As always  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Because I'm in wheelchair going places are sometimes awkward but not at Northside Vision. As always they treat you with respect and are very helpful. Plus besides being very professional the staff has a great sense of humor. Thanks


StarStarStarStarNo Star Helping me get the correct setting for glasses. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Helping me get the correct setting for glasses.


StarStarStarStarStar very friendly and professional staff - i felt cared about and welcome, and the extent of services off —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

very friendly and professional staff - i felt cared about and welcome, and the extent of services offered is the best. Important to me as well is emphasis on cleanliness, they wiped down all machines that would touch my face or had sterile cloths that were changed for my visit. I am so impressed with everything and their prices are so reasonable.


StarStarStarStarStar You guys are awesome —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

You guys are awesome


StarStarStarStarStar amazing customer service —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

amazing customer service


StarStarStarStarStar Hello This was the first time I have been to Northside Vision and the staff and service was excellent —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Hello This was the first time I have been to Northside Vision and the staff and service was excellent! Very friendly and knowledgeable.


StarStarStarStarStar Your receptionist is sincerely friendly & helpful. Lynn & Tonya are helpful, so kind, great to work w —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Your receptionist is sincerely friendly & helpful. Lynn & Tonya are helpful, so kind, great to work with. We're new to Sokane & glad to have found an optical shop we really like.


StarStarStarStarStar timely and efficient. —    (Patient since Wed Oct 17 00:00:00 MDT 2018)

timely and efficient.


StarStarStarStarStar Great first experience at an eye doctors office. Very knowledgeable and helpful employees. They had t —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great first experience at an eye doctors office. Very knowledgeable and helpful employees. They had the exact frames I wanted from looking online at different models. I would recommend them to anyone looking for glasses or contacts.


StarStarStarStarStar All employees were their usual beat. Can not fix that is not broken.c —    (Patient since Wed Mar 06 00:00:00 MST 2019)

All employees were their usual beat. Can not fix that is not broken.c


StarStarStarStarStar Everyone was friendly and professional. Good atmosphere. —    (Patient since Wed Oct 21 00:00:00 MDT 2020)

Everyone was friendly and professional. Good atmosphere.


StarStarStarStarStar Excellent —    (Patient since Tue Oct 09 00:00:00 MDT 2018)

Excellent


StarStarStarStarStar Lynn helped me decide what style of glasses I wanted and was patient , She ordered some glasses that  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Lynn helped me decide what style of glasses I wanted and was patient , She ordered some glasses that were not in stock for me to try. Very relaxed, mellow atmosphere and a great selection of eyewear! :-)))


StarStarStarStarStar Wonderful experience. Very friendly and informative. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Wonderful experience. Very friendly and informative.


StarNo StarNo StarNo StarNo Star Because my children are on state medical I have to now find a place to get them glasses. Can't affor —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Because my children are on state medical I have to now find a place to get them glasses. Can't afford to buy them elsewhere, that's the eye glass place. Wish I would have known or I wouldn't have scheduled my children's appointments. Now I'm left with prescription papers and no where I know can help. Thanks.


StarStarStarStarStar Great place, staff is very friendly and helpful in selecting new glasses! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great place, staff is very friendly and helpful in selecting new glasses!


StarStarStarStarStar Coming to the office is like getting together with our friends, it's fun and you can bet Tom & I wil —    (Patient since Tue Feb 12 00:00:00 MST 2019)

Coming to the office is like getting together with our friends, it's fun and you can bet Tom & I will be patients for a long time. Can't imagine going anywhere else.


StarStarStarStarStar The girls there are awesome. They always greet you with a smile and make you feel totally welcomed. T —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The girls there are awesome. They always greet you with a smile and make you feel totally welcomed. The doctor is also amazing!


StarStarStarStarStar Very friendly and efficient staff. —    (Patient since Thu Feb 27 00:00:00 MST 2020)

Very friendly and efficient staff.


StarStarStarStarStar Very nice Doctor and staff!! A professional, yet comfortable atmosphere! —    (Patient since Tue May 25 00:00:00 MDT 2021)

Very nice Doctor and staff!! A professional, yet comfortable atmosphere!


StarStarStarStarStar Great —    (Patient since Fri Jan 18 00:00:00 MST 2019)

Great


StarStarStarStarStar I've been seen by NSV since 1982. The staff and optometrists have been very friendly and they are me —    (Patient since Tue May 18 00:00:00 MDT 2021)

I've been seen by NSV since 1982. The staff and optometrists have been very friendly and they are meticulous on my exams. My contacts and glasses fittings have been superb! I'm sold on their eye care!


StarStarStarStarStar Need glasses but can not afford them —    (Patient since Thu May 28 00:00:00 MDT 2020)

Need glasses but can not afford them


StarStarStarStarStar Dr. Fairborn and his staff are very knowledgeable in the tasks at hand. The staff is exceptionally fr —    (Patient since Tue Feb 12 00:00:00 MST 2019)

Dr. Fairborn and his staff are very knowledgeable in the tasks at hand. The staff is exceptionally friendly and it's actually fun to be in the office. We have been Dr. Fairborn's patients since 2004 so that tells you we are more then satisfied.


StarStarStarStarStar great Place. Love the care you receive here. —    (Patient since Thu Oct 25 00:00:00 MDT 2018)

great Place. Love the care you receive here.


StarStarStarStarNo Star Great staff and selection. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great staff and selection.


StarStarStarStarStar This office full of fun people. The staff are all friendly and engaged. I felt very well taken care o —    (Patient since Mon Oct 04 00:00:00 MDT 2021)

This office full of fun people. The staff are all friendly and engaged. I felt very well taken care of. If you have ever been to an office that doesn't seem to know or care if you are there, then give Northside Vision a try. They are the best!


StarStarStarStarStar Amazing people feels very welcoming and they still remembered my kids even though we haven't been th —    (Patient since Wed May 11 00:00:00 MDT 2022)

Amazing people feels very welcoming and they still remembered my kids even though we haven't been there in a year! Love you guys!


StarStarStarStarStar Always a pleasure to go. The staff is always cheerful and helpful, and everyone seems to truly enjoy  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Always a pleasure to go. The staff is always cheerful and helpful, and everyone seems to truly enjoy not only their job, but providing help for their patients!


StarStarStarStarStar Excellent experience. We are previous customers but the service remains excellent. From initial greet —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent experience. We are previous customers but the service remains excellent. From initial greetings (plus delicious coffee), to the eye exam process was very professional, The selection of glasses and the cost explanation for various "additional s" was well done. Exceptional staff.


StarStarStarStarStar It was right to the point,every one was nice and good giving me information I need to know,as a matte —    (Patient since Tue Mar 09 00:00:00 MST 2021)

It was right to the point,every one was nice and good giving me information I need to know,as a matter of fact my daughter -n-law comes to you for her eye needs to


StarNo StarNo StarNo StarNo Star Great staff. Very knowledgeable, friendly, and professional. —    (Patient since Tue Dec 31 00:00:00 MST 2019)

Great staff. Very knowledgeable, friendly, and professional.


StarStarStarStarStar Dr. Fairborn has state of the art equipment and always takes the time to answer my questions The staf —    (Patient since Wed Jan 30 00:00:00 MST 2019)

Dr. Fairborn has state of the art equipment and always takes the time to answer my questions The staff is superb and gives great customer service.


StarStarStarStarStar Everyone is so kind and patient with the clients.... —    (Patient since Mon Aug 05 00:00:00 MDT 2019)

Everyone is so kind and patient with the clients....


StarStarStarStarStar As always, your customer service is excellent, and it's why we will only go to Northside vision. The —    (Patient since Wed Apr 03 00:00:00 MDT 2019)

As always, your customer service is excellent, and it's why we will only go to Northside vision. The staff is always courteous and accommodating, with the customer's needs coming first. even if I could get the glasses cheaper somewhere else, I wouldn't!


StarStarStarStarStar My experience with Northside Vision was simply outstanding! Jana went to great lengths to find just t —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My experience with Northside Vision was simply outstanding! Jana went to great lengths to find just the right frame for my face, and changing colors was a breeze. After shopping around in the city for the last two years, it was such a relief to find a dispensary that would custom order frames for me because with my small face I could not wear many of the latest styles. I thank Northside Vision from the bottom of my heart!


StarStarStarStarStar As always the office was clean and organized, the ladies were efficient and so very pleasant and the  —    (Patient since Wed Jan 09 00:00:00 MST 2019)

As always the office was clean and organized, the ladies were efficient and so very pleasant and the provider was thoughtful, efficient and very personable. Also the coffee was delicious. Thank you again NSV!


StarStarStarStarStar awesome!!! 5 stars —    (Patient since Mon Mar 01 00:00:00 MST 2021)

awesome!!! 5 stars


StarStarStarStarStar Excellent friendly as always —    (Patient since Mon Dec 07 00:00:00 MST 2020)

Excellent friendly as always


StarStarStarStarStar We loved the visit and the staff was so friendly and helpful! My kids didn't want to leave! =) The c —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

We loved the visit and the staff was so friendly and helpful! My kids didn't want to leave! =) The care we received was excellent and comprehensive! We will be back!


StarStarStarStarStar I had a wonderful experience with Northside. Very friendly and helpful staff. They went above and bey —    (Patient since Wed Oct 20 00:00:00 MDT 2021)

I had a wonderful experience with Northside. Very friendly and helpful staff. They went above and beyond to make sure my questions were answered, and that I found the glasses that worked best for me.


StarStarStarStarStar All of the staff were quite friendly and professional. In particular the employee that was helping me —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

All of the staff were quite friendly and professional. In particular the employee that was helping me select a frame and making recommendations for my lens was exceptionally courteous and knowledgeable. She deserves special commendation. Overall a well-run clinic. Thanks!


StarStarStarStarStar Friendly and helpful staff. They helped me with any questions or concerns I had. And we're patient w —    (Patient since Thu Feb 25 00:00:00 MST 2021)

Friendly and helpful staff. They helped me with any questions or concerns I had. And we're patient with me when it came to picking out the right pair of glassession frames for me. I will definitely recommend Northside Vison to everyone.


StarStarStarStarStar Love the staff & they have the cutest glasses. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Love the staff & they have the cutest glasses.


StarStarStarStarNo Star Courteous and professional staff. No problems at all. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Courteous and professional staff. No problems at all.


StarStarStarStarStar Staff is always super to work with - very friendly and knowledgeable.The gal that helped me pick out  —    (Patient since Thu Feb 27 00:00:00 MST 2020)

Staff is always super to work with - very friendly and knowledgeable.The gal that helped me pick out new glasses was awesome. There was no rush and lots of good input. Dr explained changes in my eyes in detail, but so that I could understand it.


StarStarStarStarStar Ladies were very friendly and efficient. They were helpful and the doctor was likeable and profession —    (Patient since Wed Oct 21 00:00:00 MDT 2020)

Ladies were very friendly and efficient. They were helpful and the doctor was likeable and professional


StarStarStarStarStar Every time I come in it's like visiting a friend kara the front desk planner is always friendly and  —    (Patient since Mon Jun 03 00:00:00 MDT 2019)

Every time I come in it's like visiting a friend kara the front desk planner is always friendly and remembers us.it's great coming and knowing there is more than just a client connection which makes it easier to relax and come in.


StarStarStarStarStar Northside Vision is consistently professional and helpful. They do a great job explaining what is goi —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Northside Vision is consistently professional and helpful. They do a great job explaining what is going on and understanding what to do. Appreciate the time they take by not making me rush my decisions.


StarStarStarStarStar Employees are very professional and are very friendly. —    (Patient since Wed Mar 06 00:00:00 MST 2019)

Employees are very professional and are very friendly.


StarStarStarStarStar I would highly recommend Northside Vision and have always had incredible customer service. Their atte —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I would highly recommend Northside Vision and have always had incredible customer service. Their attention to detail and follow up is above and beyond! All the staff is very friendly and Dr. Fairborn takes time to answer all your questions and thoroughly explain all the details. I enjoyed their great selection of glasses, latest contact options, and a very modern and advanced facility.


StarStarStarStarStar I have once again been given great care by the doctor and staff at Northside Vision. I am paying for  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I have once again been given great care by the doctor and staff at Northside Vision. I am paying for all of my vision here needs rather than use my insurance because the results at this clinic are superior to any other vision place I have been in the past. It's worth it.


StarStarStarStarStar I had a late appt. They helped me even though they were closed until I had my glasses picked out. Ver —    (Patient since Mon Mar 09 00:00:00 MDT 2020)

I had a late appt. They helped me even though they were closed until I had my glasses picked out. Very friendly, and helpfull.


StarStarStarStarStar Alway friendly and helpful! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Alway friendly and helpful!


StarStarStarStarStar It is always a friendly atmosphere with very nice employees. —    (Patient since Wed Mar 13 00:00:00 MDT 2019)

It is always a friendly atmosphere with very nice employees.


StarStarStarStarStar Very professional and friendly staff- it was a pleasure to work with Northside Vison and they went ab —    (Patient since Fri Aug 21 00:00:00 MDT 2020)

Very professional and friendly staff- it was a pleasure to work with Northside Vison and they went above and beyond to ensure customer satisfaction.


StarStarStarStarStar This is the best optometry department in the entire country. I would recommend it to anyone who needs —    (Patient since Wed Jan 20 00:00:00 MST 2010)

This is the best optometry department in the entire country. I would recommend it to anyone who needs eye care. The staff here is unbelievable friendly courteous prompt. I thank you for the care you have given me and I look forward to my next visit.


StarStarStarStarStar The staff made me feel very comfortable! They were very accommodating. —    (Patient since Tue Jul 06 00:00:00 MDT 2021)

The staff made me feel very comfortable! They were very accommodating.


StarStarStarStarStar The staff is the type of staff we would wish were at every Dr. Office. Efficient, Courteous, Friendly —    (Patient since Mon Feb 22 00:00:00 MST 2021)

The staff is the type of staff we would wish were at every Dr. Office. Efficient, Courteous, Friendly, Concerned, and Professional.


StarStarStarStarStar I love Northside Vision. Their policy is 100% satisfaction and they not only say it with a smile, but —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I love Northside Vision. Their policy is 100% satisfaction and they not only say it with a smile, but fulfill it. I always feel welcome and honored. I can't imagine ever taking my business elsewhere.


StarStarStarStarStar The staff was amazingly helpful and friendly. I will really recommend. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff was amazingly helpful and friendly. I will really recommend.


StarStarStarStarStar Awesome! Very helpful —    (Patient since Wed Nov 27 00:00:00 MST 2019)

Awesome! Very helpful


StarStarStarStarStar I was so impressed with everyone there, they were friendly helpful and nice to talk to. This was my f —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I was so impressed with everyone there, they were friendly helpful and nice to talk to. This was my first eye appointment and they were extremely informative and I felt comfortable every step of they way.


StarStarStarStarStar If you are looking for an opti-mill, then look elsewhere. If you are looking for an eye doctor and st —    (Patient since Tue Apr 20 00:00:00 MDT 2021)

If you are looking for an opti-mill, then look elsewhere. If you are looking for an eye doctor and staff that care enough to remember your name, this is the place. The quality of care and service is exceptional by today's standards. Staff will go out of their way to ensure you get the best value for your dollar and maximum benefit from your insurance plan(s). As a Northside Vision "family member", for 15 years, I highly recommend this business.


StarStarStarStarStar I was in a state of depression after looking for glasses for over two years. Then, I came into your o —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I was in a state of depression after looking for glasses for over two years. Then, I came into your office and ordered just what I wanted! Working closely with me, Jana listened to what I had to say, and then found the perfect frames for me. It was fabulous! You don't find great customer service like that any more. I have to comment too that your staff was always upbeat and happy when I came into the office, and it was a pleasure being there. THANK YOU!


StarStarStarStarStar very thorough —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

very thorough


StarStarStarStarStar Friendly staff who know their trade well and treat you like family, a doctor who really listens and t —    (Patient since Tue Oct 05 00:00:00 MDT 2021)

Friendly staff who know their trade well and treat you like family, a doctor who really listens and takes his time to provide the best eye care, great up to date facility and tons of choices for glasses! I won't go anywhere else.


StarStarStarStarStar Every time you walk through the doors, you are treated with professionals that truly know their jobs  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Every time you walk through the doors, you are treated with professionals that truly know their jobs and take the time to make your visit very memorable and pleasant. The quality care and products have made my family customers for life! We would like to thank the Northside Vision staff for another great appointment! Cannot wait for my new glasses, yeah.


StarStarStarStarStar Friendly, helpful, professional service. —    (Patient since Tue Apr 20 00:00:00 MDT 2021)

Friendly, helpful, professional service.


StarStarStarStarStar Always get me in soon, always friendly, always knowledgeable! —    (Patient since Thu Feb 27 00:00:00 MST 2020)

Always get me in soon, always friendly, always knowledgeable!


StarStarStarStarStar Excellent service! Staff warm and welcoming. Thank you! —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

Excellent service! Staff warm and welcoming. Thank you!


StarStarStarStarStar Everytime that I go into Northside vision all the staff is very nice and outgoing. They treat you lik —    (Patient since Tue Jun 01 00:00:00 MDT 2021)

Everytime that I go into Northside vision all the staff is very nice and outgoing. They treat you like you have been going there for years, even if it is your first visit.


StarStarStarStarStar Awesome staff, very friendly and professional. Answered any questions I had and explained t he benefi —    (Patient since Tue Sep 20 00:00:00 MDT 2022)

Awesome staff, very friendly and professional. Answered any questions I had and explained t he benefits of different options as far as lenses go


StarStarStarStarStar Staff is always great and a great selection of glasses —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Staff is always great and a great selection of glasses


StarStarStarStarStar I have been going to Northside Vision for 11 years. Each time I come in, they are friendly and welcom —    (Patient since Mon Jan 28 00:00:00 MST 2019)

I have been going to Northside Vision for 11 years. Each time I come in, they are friendly and welcoming. The staff is very helpful and quick to solve any problems. I enjoy every time I go in, and I would recommend them to my friends and family.


StarStarStarStarStar Very pleasant and thorough eye care. I've been receiving my eye care at NS Vision since age 11 and I —    (Patient since Tue May 18 00:00:00 MDT 2021)

Very pleasant and thorough eye care. I've been receiving my eye care at NS Vision since age 11 and I'm now 45. My prescriptions have always been perfect.


StarStarStarStarStar excellent —    (Patient since Mon Mar 01 00:00:00 MST 2021)

excellent


StarStarStarStarStar Outstanding, short wait and Dr Fairborn was over professional, without rushing. Took time to answer m —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Outstanding, short wait and Dr Fairborn was over professional, without rushing. Took time to answer my question clearly.


StarStarStarStarStar I loved the enthusiastic staff, the warm, welcoming environment, the educated and personal doctor, an —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I loved the enthusiastic staff, the warm, welcoming environment, the educated and personal doctor, and that a staff member helped me shop for my (now favorite) pair of glasses!


StarStarStarStarStar Your entire staff are the best. I wish everyone I deal with was just like you!!! —    (Patient since Wed Jan 20 00:00:00 MST 2010)

Your entire staff are the best. I wish everyone I deal with was just like you!!!


StarStarStarStarStar Dr. Fairborne and staff are great! It is always a pleasure to visit this office! —    (Patient since Wed Jan 30 00:00:00 MST 2019)

Dr. Fairborne and staff are great! It is always a pleasure to visit this office!


StarStarStarStarStar Always so friendly and welcoming! This is one check up my girls actually like going to! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Always so friendly and welcoming! This is one check up my girls actually like going to!


StarStarStarStarStar Everyone was friendly and helpful. Cara and Jana are wonderful!!! —    (Patient since Thu Apr 22 00:00:00 MDT 2021)

Everyone was friendly and helpful. Cara and Jana are wonderful!!!


StarStarStarStarStar Very friendly and professional staff, appointment times were kept no waiting, Thank you for great car —    (Patient since Mon Aug 25 00:00:00 MDT 2014)

Very friendly and professional staff, appointment times were kept no waiting, Thank you for great care and service.


StarStarStarStarStar Personnel were professional, but also friendly and welcoming. —    (Patient since Thu Nov 15 00:00:00 MST 2018)

Personnel were professional, but also friendly and welcoming.


StarStarStarStarStar Very helpful and friendly staff —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very helpful and friendly staff


StarStarStarStarStar The staff is so friendly and welcoming. They are very knowledgable too. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff is so friendly and welcoming. They are very knowledgable too.


StarStarStarStarStar Northside Vision is by far the best vision care experience I have ever had. The staff are incredibly  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Northside Vision is by far the best vision care experience I have ever had. The staff are incredibly friendly and professional and the care is excellent. I highly recommend Northside Vision. You will love them!


StarStarStarStarStar Loved this office from the moment I walked in! Very clean and updated. They have an amazing frame sel —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Loved this office from the moment I walked in! Very clean and updated. They have an amazing frame selection and some of the trendiest sunglasses available a in Spokane! All of the staff is very friendly and Dr. Fairborn takes the time to explain everything being done.


StarStarStarStarStar Such a great experience! Everyone in the office is very friendly and knowledgable. Dr. Fairborn goes  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Such a great experience! Everyone in the office is very friendly and knowledgable. Dr. Fairborn goes over all the tests being done and why. Would highly recommend Northside Vision!


StarStarStarStarStar I tend not to do recommendations but Northside Vision has been extremely helpful and patient with my  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I tend not to do recommendations but Northside Vision has been extremely helpful and patient with my circumstances. Wish i would have seen them about a year ago when I had my last eye exam, life would have been so much better for me.


StarStarStarStarStar Thank you for the time and for the help in selecting glasses. And thank you for taking the time to li —    (Patient since Thu Nov 08 00:00:00 MST 2018)

Thank you for the time and for the help in selecting glasses. And thank you for taking the time to listen to me and be concerned about my heart, not just my eyes and $. --Gail


StarStarStarStarNo Star you all provide excellent service and are very upbeat and helpful. thank you ab :) —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

you all provide excellent service and are very upbeat and helpful. thank you ab :)


StarStarStarStarStar Great frames selection, and highly personalized help in finding the best looking ones for my face sha —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great frames selection, and highly personalized help in finding the best looking ones for my face shape. Jana was amazingly patient with my trying on numerous pairs and comparing them over and over again. She was always giving helpful, honest, very specific feedback about the different styles and lens options. I am very happy with what I finally bought. The vision exam services are great there too. All around great place to get an eye exam and glasses! I have gone there for several years and have always had an excellent experience.


StarStarStarStarStar Great frames selection, and highly personalized help in finding the best looking ones for my face sha —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great frames selection, and highly personalized help in finding the best looking ones for my face shape. Jana was amazingly patient with my trying on numerous pairs and comparing them over and over again. She was always giving helpful, honest, very specific feedback about the different styles and lens options. I am very happy with what I finally bought. The vision exam services are great there too. All around great place to get an eye exam and glasses! I have gone there for several years and have always had an excellent experience.


StarStarStarStarStar Exceptional and friendly service- everything was a wonderful experience and I would recommend Northsi —    (Patient since Fri Aug 21 00:00:00 MDT 2020)

Exceptional and friendly service- everything was a wonderful experience and I would recommend Northside Vision to anyone.


StarStarStarStarStar My experience was amazing! From the latest technology to the super friendly team I will keep going ba —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My experience was amazing! From the latest technology to the super friendly team I will keep going back for my eye care needs!


StarStarStarStarStar Very helpful and professional. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very helpful and professional.


StarStarStarStarStar Very patient friendly and helpful. They provided care that was very thorough and informative. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very patient friendly and helpful. They provided care that was very thorough and informative.


StarStarStarStarStar The people here are really great. They have all the top notch equipment and do a very thorough job. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The people here are really great. They have all the top notch equipment and do a very thorough job.


StarStarStarStarStar Very patient friendly and helpful. They provided care that was very thorough and informative. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very patient friendly and helpful. They provided care that was very thorough and informative.


StarStarStarStarStar The staff is always very friendly, and they have gone far and beyond to help me find the right glasse —    (Patient since Thu Jun 15 00:00:00 MDT 2023)

The staff is always very friendly, and they have gone far and beyond to help me find the right glasses that fit my needs


StarStarStarStarStar Friendly place to receive eye care and great place to purchase eye ware. Very large selection of fram —    (Patient since Tue Dec 31 00:00:00 MST 2019)

Friendly place to receive eye care and great place to purchase eye ware. Very large selection of frames.


StarStarStarStarStar staff extremely friendly and helpful, I always feel appreciated and welcomed there. They are genuinel —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

staff extremely friendly and helpful, I always feel appreciated and welcomed there. They are genuinely caring and go above and beyond


StarStarStarStarStar Everyone was so nice and helpful. Dr. Fairborn did such an excellent and thorough job I would definit —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was so nice and helpful. Dr. Fairborn did such an excellent and thorough job I would definitely be back.


StarStarStarStarStar Always helpful —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Always helpful


StarStarStarStarNo Star All staff were extremely friendly and knowledgeable. My only complaint was near the end of the appoin —    (Patient since Thu Nov 10 00:00:00 MST 2022)

All staff were extremely friendly and knowledgeable. My only complaint was near the end of the appointment doctor fairborn Said he was going to check on something and never came back in, a staff member did. Overall a great experience!


StarStarStarStarStar Very courteous and timely. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very courteous and timely.


StarStarStarStarStar Excellent staff extremely helpfull —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent staff extremely helpfull


StarStarStarStarStar Staff is extremely friendly, engaging, helpful and knowledgeable. The office has always been spotless —    (Patient since Thu Oct 22 00:00:00 MDT 2020)

Staff is extremely friendly, engaging, helpful and knowledgeable. The office has always been spotless and well organized. Wait times don't really exist. Very professional and a great place to go to get advanced quality eye care.


StarStarStarStarStar Fast and friendly. Lots of choices and hands on customer service the whole way! I tell everyone of my —    (Patient since Mon Jul 12 00:00:00 MDT 2021)

Fast and friendly. Lots of choices and hands on customer service the whole way! I tell everyone of my friends about this place. It takes me almost 4 hours to get here and it's worth every mile traveled!


StarStarStarStarStar Super friendly staff —    (Patient since Thu Oct 25 00:00:00 MDT 2018)

Super friendly staff


StarStarStarStarStar I was very pleased with my experience with Northside Vision. The staff was very nice and attentive to —    (Patient since Mon Dec 17 00:00:00 MST 2018)

I was very pleased with my experience with Northside Vision. The staff was very nice and attentive to my optical needs. My prescription was perfect and I love my new glasses. I've decided to make Northside Vision my future choice for eye care.


StarStarStarStarStar Everyone was very friendly and they payed attention to the details. Fantastic experience was a solid  —    (Patient since Thu Feb 25 00:00:00 MST 2021)

Everyone was very friendly and they payed attention to the details. Fantastic experience was a solid selection of glasses. Thanks!


StarStarStarStarStar Very friendly but professional @ the same time —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly but professional @ the same time


StarStarStarStarStar Fantastic customer experience!!! The whole team will make sure you are happy with the product. —    (Patient since Tue Dec 01 00:00:00 MST 2020)

Fantastic customer experience!!! The whole team will make sure you are happy with the product.


StarStarStarStarStar Very friendly staff. —    (Patient since Tue Dec 31 00:00:00 MST 2019)

Very friendly staff.


StarStarStarStarStar Everyone I worked with was friendly and professional. I would highly recommend this business. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone I worked with was friendly and professional. I would highly recommend this business.


StarStarStarStarStar Excellent as always. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent as always.


StarStarStarStarNo Star Very friendly and professional staff. Was never rushed and left with what I needed and wanted. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly and professional staff. Was never rushed and left with what I needed and wanted.


StarStarStarStarStar Outstanding!! The staff is very friendly and helpful. The care I received was top notch —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Outstanding!! The staff is very friendly and helpful. The care I received was top notch


StarStarStarStarStar The office staff is great. Very helpful and efficient. The Dr. is great too. The procedures are up to —    (Patient since Tue Oct 05 00:00:00 MDT 2021)

The office staff is great. Very helpful and efficient. The Dr. is great too. The procedures are up to date. A very clean establishment.


StarStarStarStarStar Very helpful and knowledgeable about product. Excellent patient contact. —    (Patient since Thu Mar 18 00:00:00 MDT 2021)

Very helpful and knowledgeable about product. Excellent patient contact.


StarStarStarStarStar The staff and doctor are always very friendly and professional. They go above and beyond to help you  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff and doctor are always very friendly and professional. They go above and beyond to help you with your exam, insurance billing and picking out eyewear. I highly recommend them on all aspects!


StarStarStarStarStar Wonderful experience. Great service. Friendly and professional staff. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Wonderful experience. Great service. Friendly and professional staff.


StarStarStarStarStar Had a great experience. Can wait to get new glasses, so I can see better. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Had a great experience. Can wait to get new glasses, so I can see better.


StarStarStarStarStar The staff at Northside vision is wonderful! They are very professional as well as fun and kind. I wou —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff at Northside vision is wonderful! They are very professional as well as fun and kind. I would recommend this clinic to anyone. Dr. Fairborne is knowledgeable and professional. The choice of eyeware remarkable and practical. Always a positive experience.


StarStarStarStarStar very friendly employees and as well as professional. they all know how to do their jobs and how to tr —    (Patient since Wed Mar 06 00:00:00 MST 2019)

very friendly employees and as well as professional. they all know how to do their jobs and how to treat their patients.


StarStarStarStarStar Everyone was very friendly and competent. —    (Patient since Fri Apr 12 00:00:00 MDT 2019)

Everyone was very friendly and competent.


StarStarStarStarStar So friendly and informative. Call me by name without looking me up. Just an all around great place to —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

So friendly and informative. Call me by name without looking me up. Just an all around great place to go.


StarStarStarStarNo Star We are still new and only had two quick appointments but so far, we love Northside Vision. The staff  —    (Patient since Wed Feb 24 00:00:00 MST 2021)

We are still new and only had two quick appointments but so far, we love Northside Vision. The staff was so friendly and welcoming and the Dr was great. Very professional and kind. Thank you for a great appointment, we look forward to seeing you again when we bring in all of our children.


StarStarStarStarStar Very good care. My appointment was done in a timely manner with friendly people to take care of you.. —    (Patient since Thu Sep 07 00:00:00 MDT 2006)

Very good care. My appointment was done in a timely manner with friendly people to take care of you.. A pleasant place to go. I highly recommend Dr. Fairborn and group. Deena Phipps


StarStarStarStarStar Friendly, professional staff. I will be back for all my optometry needs . —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Friendly, professional staff. I will be back for all my optometry needs .


StarStarStarStarStar Wow,all the girls were fantastic, they made me feel right at home and three service was excellent. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Wow,all the girls were fantastic, they made me feel right at home and three service was excellent.


StarStarStarStarStar Wow,all the girls were fantastic, they made me feel right at home and three service was excellent. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Wow,all the girls were fantastic, they made me feel right at home and three service was excellent.


StarStarStarStarStar Very friendly and helpful staff Each staff member in every step of the process explained what was hap —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly and helpful staff Each staff member in every step of the process explained what was happening and why, eager to answer any questions. Thank you!


StarStarStarStarStar I love my Northside Vision family which includes everyone on the staff that makes me smile every day  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I love my Northside Vision family which includes everyone on the staff that makes me smile every day as well as all of our fun and amazing patients. We are very happy that this family keeps growing. There is no other optical boutique in all of Spokane as great as Northside Vision. I have been an optician for 20+ years and have never seen such a perfect optical team. I am so happy I got a survey and the opportunity to share a perspective from the staff's point of view. Thank you to everyone who is a valuable part of my Northside Vision career!! We love our patients very much!!!


StarStarStarStarStar I love the staff and Doctor here. They make you feel like a queen. It is a great atmosphere. —    (Patient since Tue Mar 19 00:00:00 MDT 2019)

I love the staff and Doctor here. They make you feel like a queen. It is a great atmosphere.


StarStarStarStarStar Wonderful service. They were able to schedule my appointment same day I called. They were easy to wor —    (Patient since Tue Dec 28 00:00:00 MST 2021)

Wonderful service. They were able to schedule my appointment same day I called. They were easy to work with and willing to put lenses in my grandfathers rimless frames from 1952. They are helping me create a classic set of eye wear.


StarStarStarStarStar The staff is extremely friendly and knowledgeable! They know all the insurance stuff and help me unde —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff is extremely friendly and knowledgeable! They know all the insurance stuff and help me understand exactly what is covered and they make sure we get everything that we are entitled to receive. It is always a great visit and we always get the most for our money.


StarStarStarStarStar Staff is exceptionally helpful and informative. Exam thorough and well-explained. And-great selection —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Staff is exceptionally helpful and informative. Exam thorough and well-explained. And-great selection of frames.


StarStarStarStarNo Star I always have a really good experience at my appointments with you. Courtesy, friendliness, thoroughn —    (Patient since Mon Mar 01 00:00:00 MST 2021)

I always have a really good experience at my appointments with you. Courtesy, friendliness, thoroughness, promptness and expert analysis. You truly care.


StarStarStarStarStar The staff were welcoming, the doctor was kind, and I LOVED that every test was explained to me- I kne —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff were welcoming, the doctor was kind, and I LOVED that every test was explained to me- I knew why they were doing what and what to expect before it happened. Thank you for treating me like a person as well as a patient!


StarStarStarStarStar Beautiful office Courteous staff professional & informative Doctors. Very pleased and would highly re —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Beautiful office Courteous staff professional & informative Doctors. Very pleased and would highly recommend.


StarStarStarStarNo Star Front desk was fantastic. Great first impression. Technician was very professional. Doctor keep me wa —    (Patient since Mon Oct 18 00:00:00 MDT 2021)

Front desk was fantastic. Great first impression. Technician was very professional. Doctor keep me waiting, but what's new, his time is more valuable than mine. Haha Thanks


StarStarStarStarStar pleasant staff. every one seemed to be looking out for my best interest. dr. Fairborn was very helpfu —    (Patient since Mon Dec 04 00:00:00 MST 2023)

pleasant staff. every one seemed to be looking out for my best interest. dr. Fairborn was very helpfull. I appreciate all the help and helpfull service.


StarStarStarStarStar U crashed my glasses. When I went in, they fixed them enough to wear while they order the replacement —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

U crashed my glasses. When I went in, they fixed them enough to wear while they order the replacement pair. Great people. Cynthia Eady-Paulson


StarStarStarStarStar Always professional, friendly and awesome-quality care. Thank you Northside Vision Staff —    (Patient since Mon Feb 01 00:00:00 MST 2021)

Always professional, friendly and awesome-quality care. Thank you Northside Vision Staff


StarStarStarStarStar I have referred two teacher friends yo you. One if them has an appointment on Friday! Everyone in the —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I have referred two teacher friends yo you. One if them has an appointment on Friday! Everyone in the office including the doctor deserve a 10!!! You are all so welcoming and kind! I appreciate being offered a beverage right away. The exams are thorough and I can tell everyone is educated in eye health and testing . Thank you all for truly caring! Jane McIver


StarStarStarStarStar Great! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great!


StarStarStarStarStar Everyone was so genuinely friendly and made sure I had coffee or water. I was blown away by the "serv —    (Patient since Wed Nov 25 00:00:00 MST 2020)

Everyone was so genuinely friendly and made sure I had coffee or water. I was blown away by the "service" and care I received by all support staff. I texted my husband while I was waiting to see the doctor that I wish he needed to go to the eye doctor because this place is amazing!


StarStarStarStarStar My daughter and I both had appointments here. They were great! Everyone in the office was very friend —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My daughter and I both had appointments here. They were great! Everyone in the office was very friendly and professional!


StarStarStarStarStar Outstanding service from the first moment I stepped into the office to selection of frames! I felt ve —    (Patient since Thu Jul 07 00:00:00 MDT 2022)

Outstanding service from the first moment I stepped into the office to selection of frames! I felt very comfortable and not rushed through the exam.


StarStarStarStarStar As always, the service was excellent. Thank you so much for taking care of me —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

As always, the service was excellent. Thank you so much for taking care of me


StarStarStarStarNo Star I appreciate a well run clinic. It does seem the front desk is quite a busy place, it would be nice i —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I appreciate a well run clinic. It does seem the front desk is quite a busy place, it would be nice if there were a bit more space and room for the ladies to work. At least 2 computer systems so they are not waiting on each other. But all in all a good experience. (Still hate having my eyes dilated).


StarStarStarStarStar We are always treated well and we are very pleased with our experiences here. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

We are always treated well and we are very pleased with our experiences here.


StarStarStarStarStar You guys are Awesome! I had a great time talking with everyone and you all new how to answer any of m —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

You guys are Awesome! I had a great time talking with everyone and you all new how to answer any of my questions.


StarStarStarStarStar You people rock. Love my appointments with you. —    (Patient since Wed Jan 20 00:00:00 MST 2010)

You people rock. Love my appointments with you.


StarStarStarStarStar I have been going to Northside Vision for several years. They are very friendly, attentive to your co —    (Patient since Tue Jan 03 00:00:00 MST 2023)

I have been going to Northside Vision for several years. They are very friendly, attentive to your concerns and needs, have state-of-the-art equipment, are very knowledgeable, and offer the BEST up-to-date eye glass products and a wide selection of frames for all budgets.


StarStarStarStarStar Excellent friendly professional family-like service! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent friendly professional family-like service!


StarStarStarStarStar Very happy with my glasses buying experience there. Jana really took a lot of time explaining what ea —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very happy with my glasses buying experience there. Jana really took a lot of time explaining what each feature of what my insurance did and did not cover. I'll definitely go back.


StarStarStarStarNo Star As a new patient I felt very welcome. I appreciate the smooth transition from my previous doctor. —    (Patient since Tue Jun 29 00:00:00 MDT 2021)

As a new patient I felt very welcome. I appreciate the smooth transition from my previous doctor.


StarStarStarStarNo Star As a new patient I felt very welcome. I appreciate the smooth transition from my previous doctor. —    (Patient since Tue Jun 29 00:00:00 MDT 2021)

As a new patient I felt very welcome. I appreciate the smooth transition from my previous doctor.


StarStarStarStarStar Everyone was professional and helpful. —    (Patient since Tue Oct 15 00:00:00 MDT 2019)

Everyone was professional and helpful.


StarStarStarStarStar Always a fun experience. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Always a fun experience.


StarStarStarStarStar Nice friendly and very competent staff. Thanks for taking care of us. Vonda and Clif Caldwell —    (Patient since Mon Nov 23 00:00:00 MST 2020)

Nice friendly and very competent staff. Thanks for taking care of us. Vonda and Clif Caldwell


StarStarStarStarStar Nice friendly and very competent staff. Thanks for taking care of us. Vonda and Clif Caldwell —    (Patient since Mon Nov 23 00:00:00 MST 2020)

Nice friendly and very competent staff. Thanks for taking care of us. Vonda and Clif Caldwell


StarStarStarStarNo Star The exams were fairly quick and painless. Ordering my lens was painful financially. Perhaps I could h —    (Patient since Wed Oct 13 00:00:00 MDT 2021)

The exams were fairly quick and painless. Ordering my lens was painful financially. Perhaps I could have taken my prescription elsewhere and got a better price,but these guys addressed my fitting issues easily and quickly 3 years ago.


StarStarStarStarStar Everyone was very courteous and friendly. I ordered computer lenses and will definitely go back for f —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was very courteous and friendly. I ordered computer lenses and will definitely go back for future exams and glasses.


StarStarStarStarStar I went in to order some glasses at the recommendation of a friend. I met Jana who made the process ve —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I went in to order some glasses at the recommendation of a friend. I met Jana who made the process very easy and explained all my options thoroughly. Everyone was very efficient and professional. I will definitely continue to do business there.


StarStarStarStarStar Such an AMAZING staff. Everyone is so welcoming, and they all do their best to make sure that you are —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Such an AMAZING staff. Everyone is so welcoming, and they all do their best to make sure that you are taken care of, and feel at ease. I will be sure to recommend Northside Vision to anyone who is searching for an AWESOME Optometrist!


StarStarStarStarStar have had an excellent time I have ever been n your business —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

have had an excellent time I have ever been n your business


StarStarStarStarStar Kara is always upbeat,friendly, professional and willing to help with anything that I need. I have be —    (Patient since Tue Oct 23 00:00:00 MDT 2018)

Kara is always upbeat,friendly, professional and willing to help with anything that I need. I have been a patient there for a number of years and I have always had great customer service with everyone at Northside vision.


StarStarStarStarStar Even after moving away from the area, they helped me out with some contacts that weren't working at  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Even after moving away from the area, they helped me out with some contacts that weren't working at all for me. They mailed samples for me to try and then also let me return the ones that didn't work for me. I was very grateful for how great and willing they were to work with!


StarStarStarStarStar As always, my experience at Northside was perfect. Not only are they cheerful, kind, knowledgeable, q —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

As always, my experience at Northside was perfect. Not only are they cheerful, kind, knowledgeable, quick, and respectful, but they feel like family. The atmosphere there is so caring and homey, yet clean and professional. I don't know how they get that perfect balance. It just must be the combination of awesome people. Getting in for an appointment isn't a chore or an item on the to do list. It is something I look forward to, because the entire appointment just makes me happy. They were so very accommodating to my schedule and got me in exactly as I had asked. They make sure about what your insurance covers and let you know. No hidden charges or fees, and very great about working with getting you affordable, great quality hardware. There is absolutely nothing I would change.


StarStarStarStarStar In my owns words hmmmm .. Pass... But theses girls were amazing and yes put up with my stomping aroun —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

In my owns words hmmmm .. Pass... But theses girls were amazing and yes put up with my stomping around cuz " I don't need glasses" .. I would highly recommend Northside Vision..


StarStarStarStarStar The best eye appointment I have ever been to. I don't have time to fill out surveys, but had to make —    (Patient since Mon Oct 04 00:00:00 MDT 2021)

The best eye appointment I have ever been to. I don't have time to fill out surveys, but had to make time for this one. Great job, I am a forever client now.


StarStarStarStarStar These women made the whole getting glasses thing fun. I would highly recommend Northside Vision for t —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

These women made the whole getting glasses thing fun. I would highly recommend Northside Vision for the exceptional eye care they provide in a comfortable and clean setting.


StarStarStarStarStar I really enjoyed my appointment. My questions were answered knowledgably and the positive attitudes w —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I really enjoyed my appointment. My questions were answered knowledgably and the positive attitudes were reassuring. I look forward to seeing you again.


StarStarStarStarStar I always have the best care at Northside Vision. I have referred many people for services and they ha —    (Patient since Wed Sep 08 00:00:00 MDT 2021)

I always have the best care at Northside Vision. I have referred many people for services and they have all mentioned how happy they are with the customer care Northside Vision provides. Whether you are a first time patient or revisiting, you know you are valued and appreciated for your business.


StarStarStarStarStar I have never received such great service as I did at Northside Vision. They are very friendly and ver —    (Patient since Tue Mar 19 00:00:00 MDT 2019)

I have never received such great service as I did at Northside Vision. They are very friendly and very professional.


StarStarStarStarStar Very friendly staff! Love my new prescription sunglasses! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly staff! Love my new prescription sunglasses!


StarStarStarStarStar Customer service beyond the best:) —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Customer service beyond the best:)


StarStarStarStarStar I will always refer my friends and family to Northside Vision! They never fail to treat me like royal —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I will always refer my friends and family to Northside Vision! They never fail to treat me like royalty in the front office and a very important person in the exam rooms. Love this place!


StarStarStarStarStar I love you guys....always friendly and makes everything work smoothly. Thanks for caring —    (Patient since Thu Jan 31 00:00:00 MST 2008)

I love you guys....always friendly and makes everything work smoothly. Thanks for caring


StarStarStarStarStar Your staff is always friendly and very helpful. It's such a pleasant environment. I have stopped in  —    (Patient since Wed Apr 03 00:00:00 MDT 2019)

Your staff is always friendly and very helpful. It's such a pleasant environment. I have stopped in often for little adjustments, and everyone always drops everything to take care of the issue. Always a great experience!!


StarStarStarStarStar Vey polite, professional , courteous, and caring. —    (Patient since Mon Mar 01 00:00:00 MST 2021)

Vey polite, professional , courteous, and caring.


StarStarStarStarStar This place is not only the best optometrist I've been to but probably the best medical practice. The —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

This place is not only the best optometrist I've been to but probably the best medical practice. They seem really good at finding very friendly and professional staff. They go above and beyond in treatment, support, and just being a great group of people. Absolutely recommend 1000%!


StarStarStarStarStar great staff, great service —    (Patient since Tue Jan 22 00:00:00 MST 2019)

great staff, great service


StarStarStarStarStar Professional and friendly! Highly recommended. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Professional and friendly! Highly recommended.


StarStarStarStarStar Very knowledgeable. A genuine pleasure. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very knowledgeable. A genuine pleasure.


StarStarStarStarStar Everyone is so nice and pleasant to be around. Makes going to see the eye doctor an easy time. —    (Patient since Mon Jun 07 00:00:00 MDT 2021)

Everyone is so nice and pleasant to be around. Makes going to see the eye doctor an easy time.


StarStarStarStarStar Staff is very kind and helpful! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Staff is very kind and helpful!


StarStarStarStarStar My husband and I have each ordered glasses and sunglasses and have never been happier with the help a —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My husband and I have each ordered glasses and sunglasses and have never been happier with the help and friendliness of the staff. The expert help with fitting our faces and personalities was key. We'll definitely go back.


StarStarStarStarStar The staff and Doctor are top rated. They greet you as a friend. Inquire if you would like something t —    (Patient since Mon Feb 22 00:00:00 MST 2021)

The staff and Doctor are top rated. They greet you as a friend. Inquire if you would like something to drink or need anything. I really appreciate their efforts.


StarStarStarStarNo Star Very friendly staff and very clean environment. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly staff and very clean environment.


StarStarStarStarStar always great —    (Patient since Fri Jan 18 00:00:00 MST 2019)

always great


StarStarStarStarStar The service and care I receive from Northside Vision is the finest I have the right answers for me. I —    (Patient since Mon Jul 31 00:00:00 MDT 2006)

The service and care I receive from Northside Vision is the finest I have the right answers for me. I was refered to the Pacific Cataract and Laser Institute. What great service and results. I was a true winner. Gary Baskett


StarStarStarStarStar all employees great —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

all employees great


StarStarStarStarStar The best customer service and Ieye ware selection in town —    (Patient since Tue Mar 09 00:00:00 MST 2021)

The best customer service and Ieye ware selection in town


StarStarStarStarNo Star Friendly and very helpful! Any questions I had were thoughtfully answered. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Friendly and very helpful! Any questions I had were thoughtfully answered.


StarStarStarStarStar I don't recall or I didn't hear when my glasses will be ready. I'm very happy with the service I r —    (Patient since Wed May 04 00:00:00 MDT 2022)

I don't recall or I didn't hear when my glasses will be ready. I'm very happy with the service I received and I will recommend you to others


StarStarStarStarStar Very efficient, friendly, and helpful —    (Patient since Thu Feb 27 00:00:00 MST 2020)

Very efficient, friendly, and helpful


StarStarStarStarStar I called Northside Vision after developing a sudden and painful eye condition. They got me in within  —    (Patient since Tue Feb 09 00:00:00 MST 2021)

I called Northside Vision after developing a sudden and painful eye condition. They got me in within the hour and I recieved excelnt care. Thank you!


StarStarStarStarStar The entire staff is completely accommodating and friendly... A very nice experience! —    (Patient since Tue Jul 06 00:00:00 MDT 2021)

The entire staff is completely accommodating and friendly... A very nice experience!


StarStarStarStarStar Great staff. —    (Patient since Tue Dec 31 00:00:00 MST 2019)

Great staff.


StarStarStarStarStar Always professional service -- on time -- efficient -- very comfortable and accomodating!! Superior t —    (Patient since Thu Jan 31 00:00:00 MST 2008)

Always professional service -- on time -- efficient -- very comfortable and accomodating!! Superior testing and treatment.


StarStarStarStarStar Dr. Fairborn, and his staff are truly excellent at what they do at Northside Vision Center. My wife a —    (Patient since Wed Mar 03 00:00:00 MST 2021)

Dr. Fairborn, and his staff are truly excellent at what they do at Northside Vision Center. My wife and I have trusted our eye care to them for quite some time and will continue to do so. Dr. Fairborn is very easy to talk to and answers all our questions and concerns in an unhurried, easy to understand manner.


StarStarStarStarNo Star Staff is very friendly and professional. My eye care is in good hands. —    (Patient since Mon Jan 04 00:00:00 MST 2021)

Staff is very friendly and professional. My eye care is in good hands.


StarStarStarStarStar Each time we have gone in to Northside Vision we have received friendly, professional and state-of-th —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Each time we have gone in to Northside Vision we have received friendly, professional and state-of-the-art service. I feel confident that there is no better vision service in the Inland Northwest, and I have done my homework... I would highly recommend Northside Vision to anyone.


StarStarStarStarStar I was treated very well and the whole experience was positive. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I was treated very well and the whole experience was positive.


StarNo StarNo StarNo StarNo Star As always, staff and Dr Fairborn were friendly, knowledgeable and efficient —    (Patient since Thu Feb 27 00:00:00 MST 2020)

As always, staff and Dr Fairborn were friendly, knowledgeable and efficient


StarStarStarStarStar so many friendly employees work at Northside Vision. They are the best. —    (Patient since Wed Mar 06 00:00:00 MST 2019)

so many friendly employees work at Northside Vision. They are the best.


StarStarStarStarStar My new glasses are the best I have ever had. Even though I was struggling healthwise, the doctor and  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My new glasses are the best I have ever had. Even though I was struggling healthwise, the doctor and all ladies on staff treated me with great respect. THANK YOU!!


StarStarStarStarStar Always wonderful to be seen at this office. I have been several times over the last couple of years.  —    (Patient since Tue Jan 05 00:00:00 MST 2021)

Always wonderful to be seen at this office. I have been several times over the last couple of years. I just took all of my kiddos in for their exams/check-ups.. Two of them had never seen an eye Dr. previously... Staff is always over and above friendly and fun. My 4 year old even managed to get his full check up.. Thanks to help and patience of the staff. We will always go back!!


StarStarStarStarStar Very friendly and helpful! —    (Patient since Thu Nov 05 00:00:00 MST 2020)

Very friendly and helpful!


StarStarStarStarStar The staff at Northside vision is so amazing! They provide an environment so happy,that it's contagio —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff at Northside vision is so amazing! They provide an environment so happy,that it's contagious! Thank you for the great survive! I love my new glasses, your selection is fanastic! Thank you!


StarStarStarStarStar Nicest staff ever! I've yet to be a repeat patient to any optometrist office but I am confident I wi —    (Patient since Mon Nov 30 00:00:00 MST 2020)

Nicest staff ever! I've yet to be a repeat patient to any optometrist office but I am confident I will return to this office again and again.


StarStarStarStarStar I have been a patient of Northside Vision for many years now, since before Dr. Fairborn purchased the —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I have been a patient of Northside Vision for many years now, since before Dr. Fairborn purchased the practice from Dr. Phinney. I have nothing but the highest respect for Dr. Fairborn AND his staff. They are friendly, careing, and professional. They always make me feel special.


StarStarStarStarStar Love the staff and the way you are treated as family. —    (Patient since Mon Oct 08 00:00:00 MDT 2018)

Love the staff and the way you are treated as family.


StarStarStarStarStar Best eye exam I have ever had! I had my husband schedule his next exam that same day. Great staff and —    (Patient since Tue Mar 09 00:00:00 MST 2021)

Best eye exam I have ever had! I had my husband schedule his next exam that same day. Great staff and experience.


StarStarStarStarStar Great new location, all that light —    (Patient since Tue Dec 05 00:00:00 MST 2006)

Great new location, all that light


StarStarStarNo StarNo Star The staff was very friendly and outgoing. We had a lot of trouble getting my husband's eyeglasses ta —    (Patient since Thu Jul 28 00:00:00 MDT 2022)

The staff was very friendly and outgoing. We had a lot of trouble getting my husband's eyeglasses taken care of. Each time we picked them up the prescription for them was wrong. The longest time it has ever taken to get some glasses.


StarStarStarStarStar Great customer service —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great customer service


StarStarStarStarStar Great office space, professional and clean. All the staff was very helpful and friendly. Hands down t —    (Patient since Tue Apr 09 00:00:00 MDT 2019)

Great office space, professional and clean. All the staff was very helpful and friendly. Hands down the best eye clinic I've ever been to.


StarStarStarStarStar Staff is always very friendly, accommodating and helpful! Excellent customer service! —    (Patient since Tue Jan 12 00:00:00 MST 2021)

Staff is always very friendly, accommodating and helpful! Excellent customer service!


StarStarStarStarStar Best eye clinic in town! How many doctors are willing to meet a patient at the office in the middle o —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Best eye clinic in town! How many doctors are willing to meet a patient at the office in the middle of the night, not many.


StarStarStarStarStar My family and I have been loyal customers for 11 years now and would not think of going anywhere else —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My family and I have been loyal customers for 11 years now and would not think of going anywhere else. The entire staff is friendly, professional and extremely helpful! They take as much time as needed to answer all of your questions and it is like going to see special friends each and every visit. Thank you Northside Vision.


StarStarStarStarStar Very professional but fun at the same time! The whole staff is friendly & knowledgeable. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very professional but fun at the same time! The whole staff is friendly & knowledgeable.


StarStarStarStarStar Just a great bunch of very knowledgeable people who make you feel at home. —    (Patient since Mon Feb 01 00:00:00 MST 2021)

Just a great bunch of very knowledgeable people who make you feel at home.


StarStarStarStarStar Friendly, caring & helpful going above & beyond. —    (Patient since Tue Dec 22 00:00:00 MST 2020)

Friendly, caring & helpful going above & beyond.


StarStarStarStarStar I appreciate that they are giving me free trial contacts to make sure my vision gets as clear as poss —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I appreciate that they are giving me free trial contacts to make sure my vision gets as clear as possible. I am on my 3rd set and have 2 more to try.


StarStarStarStarStar Extremely professional and friendly, as always! —    (Patient since Tue Apr 30 00:00:00 MDT 2019)

Extremely professional and friendly, as always!


StarStarStarStarStar Great, friendly service. Excellent help and care for a wide range of individual needs! —    (Patient since Wed Feb 03 00:00:00 MST 2021)

Great, friendly service. Excellent help and care for a wide range of individual needs!


StarStarStarStarStar Everyone was very pleasant —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was very pleasant


StarStarStarStarStar The best place to get your eyes examined in sookane —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The best place to get your eyes examined in sookane


StarStarStarStarStar I always enjoy my visit, and everyone is very friendly. Dr. Fairborn is kind and very informative, an —    (Patient since Tue Jun 15 00:00:00 MDT 2021)

I always enjoy my visit, and everyone is very friendly. Dr. Fairborn is kind and very informative, and the ladies are all very helpful, even when I take forever to pick out frames. I tell everyone I know to see you guys. Thanks for another great visit!


StarStarStarStarStar Very friendly staff and since my son had to come along, I love the playroom. My first set of contacts —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly staff and since my son had to come along, I love the playroom. My first set of contacts weren't working out so well so Dr. changed it a bit. I appreciate the time he is taking so I am comfortable.


StarStarStarStarNo Star The atmosphere and welcoming feeling when you walk in is amazing! Not to mention how knowledgeable an —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The atmosphere and welcoming feeling when you walk in is amazing! Not to mention how knowledgeable and kind and clean the staff is! The nurse even helped me find a stellar pair of glasses that not only met my price range, but they look beautiful on me! It was the most informative and pleasant optometrist appointment I've ever had! The only issues I had (and they were small in comparison) is that they continually spelled my name wrong, even after showing them my ID, and that they input my address incorrectly in the system.


StarStarStarStarStar The ladies are always so friendly. They worked hard To help my son find the perfect pair of glasses!  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The ladies are always so friendly. They worked hard To help my son find the perfect pair of glasses! Ty


StarStarStarStarStar This office literally has the nicest staff of any doctor of any type I have ever seen. They legitimat —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

This office literally has the nicest staff of any doctor of any type I have ever seen. They legitimately remember you, and make you feel comfortable during your visit. My friends also go here and even though the office isn't the most convenient location because of where they live, they make the special trip because of the fantastic staff. It is in a fantastic location for me, but should I move, I will continue going here!


StarStarStarStarStar I really love all the state of the art equipment and the people there are outstanding! —    (Patient since Mon Feb 01 00:00:00 MST 2021)

I really love all the state of the art equipment and the people there are outstanding!


StarStarStarStarStar Very good experience. The young lady that did the testing was professional and engaging. —    (Patient since Tue Oct 27 00:00:00 MDT 2020)

Very good experience. The young lady that did the testing was professional and engaging.


StarStarStarStarStar A good experience thruout with courteous staff and a doc who was both knowledgeable and helpful in ex —    (Patient since Mon Jul 26 00:00:00 MDT 2021)

A good experience thruout with courteous staff and a doc who was both knowledgeable and helpful in explaining what he did and what he looks for. Would definitely recommend the office.


StarStarStarStarStar The office personnel, technicians, and the Doctor were very friendly, efficient and provided a great  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The office personnel, technicians, and the Doctor were very friendly, efficient and provided a great atmosphere. I was very happy with my experience.


StarStarStarStarStar It was very professional! Very knowledgeable, friendly, and best of all no waiting my appointment was —    (Patient since Fri Mar 29 00:00:00 MDT 2019)

It was very professional! Very knowledgeable, friendly, and best of all no waiting my appointment was at 9 and that's when my exam started.


StarStarStarStarStar I thought I had pink eye and there were no open appointments, but their wonderful receptionist got me —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I thought I had pink eye and there were no open appointments, but their wonderful receptionist got me in that day anyways. Turned out that there was actually metal in my eye! They got me in and out quick as always and are always friendly.


StarStarStarStarStar Friendly and professional.. They work hard to make sure you get exactly what you need for eye health  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Friendly and professional.. They work hard to make sure you get exactly what you need for eye health and glases/lenses. Highly recommend


StarStarStarStarStar Great services and the doctor is very professional! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great services and the doctor is very professional!


StarStarStarStarStar Excellent Professional Folks, —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent Professional Folks,


StarStarStarStarStar This was my first visit to Northside Vision since they moved to their new location. I don't know wha —    (Patient since Thu Nov 10 00:00:00 MST 2022)

This was my first visit to Northside Vision since they moved to their new location. I don't know what this experience cost me but it was truly pleasurable. The customer service and attention to detail were excellent. The tech who performed the testing talked me through each step and was efficient and friendly. The doctor took his time with me and answered all my questions. The best part was the person who helped me choose the best options for my replacement glasses. She informed me without pushing any certain product or options. I left thinking that I got exactly what I wanted. You should give Jana a raise. She put a bow on the experience.


StarStarStarStarStar The staff are very knowledgeable, professional, and friendly!! No complaints! —    (Patient since Wed Oct 31 00:00:00 MDT 2018)

The staff are very knowledgeable, professional, and friendly!! No complaints!


StarStarStarStarStar You guys are always so helpful and flexible and tolerant of my crazy work schedule and i appreciate t —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

You guys are always so helpful and flexible and tolerant of my crazy work schedule and i appreciate that a lot.


StarStarStarStarStar My son broke his glasses and we were in a pinch for time. Not only did we receive wonderful customer  —    (Patient since Wed Jan 20 00:00:00 MST 2021)

My son broke his glasses and we were in a pinch for time. Not only did we receive wonderful customer service from the front desk, we received all around care. I ended up switching my whole family to Northside Vision for their exceptional care! Thank you!


StarStarStarStarStar I was very impressed with the kindness, professionalism, and expertise that clearly exist in your off —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I was very impressed with the kindness, professionalism, and expertise that clearly exist in your office. the digital eye scan is amazing, Congratulations on your well-run, state-of-the-art practice and thank you for the excellent service.


StarStarStarStarStar Professional and friendly office. Very satisfied with the handling of everything from start to finish —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Professional and friendly office. Very satisfied with the handling of everything from start to finish.


StarStarStarStarNo Star always loved northside vision, great dr's and customer service. they always take their time w you an —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

always loved northside vision, great dr's and customer service. they always take their time w you and answer all your questions. THANK YOU


StarStarStarStarNo Star I called and got an appointment the same day! Staff is great, very helpful. The only problem I had wa —    (Patient since Thu Jan 20 00:00:00 MST 2022)

I called and got an appointment the same day! Staff is great, very helpful. The only problem I had was your charge for a contact "fitting" fee. I didn't change the type of my contacts or the rx. So I do not understand why a charge for "fitting" the exact pair of contacts I have worn for many years. You should consider not having that fee.... I will call around next time to see if other places don't charge a "fitting" fee.


StarStarStarStarNo Star I would say that overall my appointment was good. The girl at the front desk was very nice and helpfu —    (Patient since Wed Apr 14 00:00:00 MDT 2021)

I would say that overall my appointment was good. The girl at the front desk was very nice and helpful and so was the girl that took me back to start my exam. The only thing that I would say that was disappointing was that the doctor didn't explain to me about what was wrong with my eyes. He just said that there was the starting of cataracs on both eyes. I just felt that he could have explained more and helped with my worries more.


StarStarStarNo StarNo Star Great Staff and very friendly. The only complaint I have was there bad selection of glasses and extra —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great Staff and very friendly. The only complaint I have was there bad selection of glasses and extra high prices for there glasses, so I got my eye exam there and then went down the street to Walmart and got my glasses for $38.00, when I would have payed $200.00 at Northside Vision.


StarStarStarStarStar Northside vision is by far the best vision center I and my wife have ever been to and I have been to  —    (Patient since Wed Mar 03 00:00:00 MST 2021)

Northside vision is by far the best vision center I and my wife have ever been to and I have been to a lot in my 63yrs. I was going to a specialist for my glaucoma here in Spokane, which proved to be months out to get an appointment and hours in the waiting room when I got there. Northside vision has been just the opposite, with all and more updated equipment than my ex-specialist had. Dr. Chris Fairborn takes the time to explain every detail of my eye examination to me until I fully understand. I and my wife have been going to northside vision for at least 7 to 10 yrs. and highly recommend them to our family and friends.


StarStarStarStarStar great visit and very good help —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

great visit and very good help


StarStarStarStarNo Star wish I would have known I was having my eyes dilated —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

wish I would have known I was having my eyes dilated


StarStarStarStarStar Ihad a small emergency with my right eye. Called and was in the office within 45 minutes. Treated imm —    (Patient since Wed Jan 20 00:00:00 MST 2010)

Ihad a small emergency with my right eye. Called and was in the office within 45 minutes. Treated immediately! Everyone was wonderful, got me coffee and a cookie. I am so glad that Northside Vision is there for me.


StarStarStarStarStar outstanding —    (Patient since Fri Jan 18 00:00:00 MST 2019)

outstanding


StarStarStarStarStar Amazing staff, extremely helpful and friendly. —    (Patient since Thu Jun 24 00:00:00 MDT 2021)

Amazing staff, extremely helpful and friendly.


StarStarStarStarStar Such a great staff. Fun and professional at the same time! Love the new office. Always get the best t —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Such a great staff. Fun and professional at the same time! Love the new office. Always get the best treatment here and have respect and confidence in Dr. Fairborne.


StarStarStarStarStar Always a pleasure dealing with staff. Positive, can-do attitudes. Willing to step outside the box to  —    (Patient since Tue Apr 20 00:00:00 MDT 2021)

Always a pleasure dealing with staff. Positive, can-do attitudes. Willing to step outside the box to meet my needs. Thank you.


StarStarStarStarStar What a wonderful group of people! They all were super great! —    (Patient since Mon May 22 00:00:00 MDT 2023)

What a wonderful group of people! They all were super great!


StarStarStarStarStar Great experience, everyone was friendly and informative!! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great experience, everyone was friendly and informative!!


StarStarStarStarStar The doctor and staff are amazing! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The doctor and staff are amazing!


StarStarStarStarStar We had a wonderful experience! That is why we have been clients for going on ten years! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

We had a wonderful experience! That is why we have been clients for going on ten years!


StarStarStarStarStar Love the digs; very nice! Staff as usual were very nice and professional!! —    (Patient since Wed Jul 14 00:00:00 MDT 2021)

Love the digs; very nice! Staff as usual were very nice and professional!!


StarStarStarStarStar I ordered my contacts with Kara over the phone and within an hour they were ready for me and were at  —    (Patient since Fri Jan 18 00:00:00 MST 2019)

I ordered my contacts with Kara over the phone and within an hour they were ready for me and were at the front desk. I have been a patient for several years the staff is nothing but professional courteous and the dr is amazing. I would highly recommend Northside vision center! Sincerely , Dody B.


StarStarStarStarStar The whole experience was very professional and the people were very friendly and helpful. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The whole experience was very professional and the people were very friendly and helpful.


StarStarStarStarStar You have the nicest young ladies working at Northside Vision. They are very friendly and helpful and  —    (Patient since Wed Mar 06 00:00:00 MST 2019)

You have the nicest young ladies working at Northside Vision. They are very friendly and helpful and KNOW their duties and are very professional.


StarStarStarStarStar Awesome staff...The new building is amazing with lots if room —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Awesome staff...The new building is amazing with lots if room


StarStarStarStarStar I dont remember the name of the lady who helped me, but shes just an outstanding employee. Not only d —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I dont remember the name of the lady who helped me, but shes just an outstanding employee. Not only does she know her product very well, but she has an amazing memory regarding the last time i came in months ago. I wouldnt think of going anywhere else just because the customer service there and the knowledge of the products in which they provide is hands down the best. There could be a better place out there somewhere, but i dont care. I'm a customer for life. I've referred my wife and mother in-law and they agree.


StarStarStarStarStar I'm always treated like someone special and the staff is not only friendly but well qualified for th —    (Patient since Mon Oct 08 00:00:00 MDT 2018)

I'm always treated like someone special and the staff is not only friendly but well qualified for their job.


StarStarStarStarStar Every appointment has been very thorough and all facets of my existing eye problems and possible futu —    (Patient since Mon Dec 17 00:00:00 MST 2018)

Every appointment has been very thorough and all facets of my existing eye problems and possible future problems have been professionally addressed. All of the support staff have been friendly and administered all the tests professionally.


StarStarStarStarStar My son and I had a most excellent experience at Northside Vision. We plan on having a long relationsh —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My son and I had a most excellent experience at Northside Vision. We plan on having a long relationship with Dr Fairborn as our eye doctor and bringing other family members as well


StarStarStarStarStar This is the first optometrist out side of the VA system I had seen in over thirty years, so my compar —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

This is the first optometrist out side of the VA system I had seen in over thirty years, so my comparison isn't up to date. That said, staff was friendly, courteous and knowledgeable. Office was very clean and equipment up to date. The doctor was very thorough and took his time to explain any issues with me. Very pleasant experience and I will recommend them to friends.


StarStarStarStarStar Dr. Fairborn's cutting edge technology literally saved my vision! I cannot thank him and his devoted —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Dr. Fairborn's cutting edge technology literally saved my vision! I cannot thank him and his devoted staff enough! I would recommend any and everyone to this office. The level of care is superior! You will not be disappointed.


StarStarStarStarStar This practice is staffed the way all should be. All of the staff were friendly and helpful. The exper —    (Patient since Fri Jun 28 00:00:00 MDT 2019)

This practice is staffed the way all should be. All of the staff were friendly and helpful. The experience is always one in which I leave knowing they were focused on my needs. Thanks!


StarStarStarStarStar The techs and dr. were excellent! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The techs and dr. were excellent!


StarStarStarStarStar Everyone was helpful from looking up my insurance and helping pick out the best eyewear for me. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was helpful from looking up my insurance and helping pick out the best eyewear for me.


StarStarStarStarStar Fantastic care with value added practices! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Fantastic care with value added practices!


StarStarStarStarStar Great, great Staff! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great, great Staff!


StarStarStarStarStar Great Experience! Wonderful Staff! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great Experience! Wonderful Staff!


StarStarStarStarStar Dr. Fairborn and his staff make you feel very welcomed and valued as a patient and strive to give you —    (Patient since Wed Jan 23 00:00:00 MST 2019)

Dr. Fairborn and his staff make you feel very welcomed and valued as a patient and strive to give you the best experience possible. There is an extensive selection of frames to choose from for your glasses. They have up to date technology to map your eyes for any problems. I must compliment Dr. Fairborn's staff again. They are amazing. After working in the dental field for more than 20+ years I have seen a lot of staff people and know a winning team when I see one and his is top notch.


StarStarStarStarStar Very accommodating. Thank you. —    (Patient since Thu Sep 07 00:00:00 MDT 2006)

Very accommodating. Thank you.


StarStarStarStarStar Everyone was so nice and personable! I had a great experience! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was so nice and personable! I had a great experience!


StarStarStarStarStar I love this place. Everyone really seems to love their job and it shows in the way that they treat yo —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I love this place. Everyone really seems to love their job and it shows in the way that they treat you.


StarStarStarStarStar Everyone was very kind and patient with my kids. My daughter isn't great with her letters yet but th —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was very kind and patient with my kids. My daughter isn't great with her letters yet but they adapted and made it fun with shapes and pictures. They are kid friendly and have a waiting room dedicated to them, seperate from the adults.


StarStarStarStarStar Everyone was very kind and patient with my kids. They are kid friendly and have a waiting room dedica —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was very kind and patient with my kids. They are kid friendly and have a waiting room dedicated to them, seperate from the adults.


StarStarStarStarStar I really like the new facility and state of the art testing equipment. It also was great that minor g —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I really like the new facility and state of the art testing equipment. It also was great that minor glasses repair could be done on the spot, Staff was delightful too.


StarStarStarStarNo Star I would appreciate an explanation of what the various tests measured and revealed as compared to what —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I would appreciate an explanation of what the various tests measured and revealed as compared to what is normal/desirable, etc. My overall experience in your office was a positive one. You appeared to be dedicated to doing a thorough exam of my eyes and addressing my concerns regarding allergies affecting my eyes. Also macular degeneration. Care is provided in a friendly atmosphere.


StarStarStarStarStar I am very pleased with my last experience. Everyone who worked there was very pleasant and helpful. I —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I am very pleased with my last experience. Everyone who worked there was very pleasant and helpful. It's great knowing that some places still care about their customers and their experiences!


StarStarStarStarStar The staff is amazing! We are always treated like family. My son accidentally stepped on his glasses.  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff is amazing! We are always treated like family. My son accidentally stepped on his glasses. Not only did they order him a new pair with no hesitations but they temporarily fixed his broken glasses until the new ones arrive!!


StarStarStarStarStar High quality in all my dralings. I am impressed with your helpfulness and attitudes . Thanks so much. —    (Patient since Mon Jul 31 00:00:00 MDT 2006)

High quality in all my dralings. I am impressed with your helpfulness and attitudes . Thanks so much. Gary


StarStarStarStarStar I broke my glasses and they were nice enough to give me a sample frame until my new ones came in. The —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I broke my glasses and they were nice enough to give me a sample frame until my new ones came in. They also straightened my old prescription pair in case something happens to these. Thank you!!


StarStarStarStarStar Everyone was very nice and efficient. —    (Patient since Tue Oct 15 00:00:00 MDT 2019)

Everyone was very nice and efficient.


StarStarStarStarStar I was quite surprised how wonderful my experience was. I had to bring my daughter in with me and you  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I was quite surprised how wonderful my experience was. I had to bring my daughter in with me and you all went out of your way to keep her entertained while I was being tested. I can't imagine anyplace being better or more professional. You people are experts! I would highly recommend you to anyone.


StarStarStarStarStar Very friendly staff. Comfortable atmosphere . —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly staff. Comfortable atmosphere .


StarStarStarStarStar I always enjoy my doctor's appointments at Northside Visiom. They have the nicest, most professional —    (Patient since Thu Jan 31 00:00:00 MST 2008)

I always enjoy my doctor's appointments at Northside Visiom. They have the nicest, most professional and nfriendly staff I've ever encountered in a doctor's office. The coffee is the best on the north side and the treatment and sevice by staff and Dr. Fairborne are just outstanding! I actually look forward to my next appointment.


StarStarStarStarStar Very professional and friendly. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very professional and friendly.


StarStarStarStarStar Excellent friendly staff! They shuffled me from place to place very quickly and kindly. I was in cont —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent friendly staff! They shuffled me from place to place very quickly and kindly. I was in contact with 4 different people and each were cheerful and knew what they were doing!!


StarStarStarStarStar My experience at Northside Vision was amazing! I have never received such great customer service and  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My experience at Northside Vision was amazing! I have never received such great customer service and care about finding the best possibilities for my insurance and my wallet to work together to obtain the best possibilities to correct my vision.


StarStarStarStarNo Star Everyone at Northside Vision is so friendly and helpful. The doctor is being so patient working on my —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone at Northside Vision is so friendly and helpful. The doctor is being so patient working on my eye problems. I am grateful I found Northside Vision for my eye needs.


StarStarStarNo StarNo Star The glasses weren't what I asked for. Focus for left eye was 8" further out than for the right. Will —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The glasses weren't what I asked for. Focus for left eye was 8" further out than for the right. Will have to wait another month now.


StarStarStarStarStar Awesome awesome staff! Quick to get me in and out. Not so easy on my pocket book, but boy will I be r —    (Patient since Fri Apr 12 00:00:00 MDT 2019)

Awesome awesome staff! Quick to get me in and out. Not so easy on my pocket book, but boy will I be rockin' it in my new frames!


StarStarStarStarNo Star Had to wait awhile but everyone in your office is very friendly and helpful. —    (Patient since Mon Nov 25 00:00:00 MST 2019)

Had to wait awhile but everyone in your office is very friendly and helpful.


StarStarStarStarStar Excellent service in every position. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent service in every position.


StarStarStarStarStar I did not have an appointment but had a problem that i felt was urgent, i was quickly worked in and s —    (Patient since Mon May 13 00:00:00 MDT 2019)

I did not have an appointment but had a problem that i felt was urgent, i was quickly worked in and seen the same day! Everyone in the office is wonderful! Very friendly, i would and have recommended Northside vision to friends and family!


StarStarStarStarStar Great experience would reccommend it to anyone! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great experience would reccommend it to anyone!


StarStarStarStarStar I loved the new building and total new look and feel of the place. Happy for you hey happy for me! —    (Patient since Fri Mar 05 00:00:00 MST 2021)

I loved the new building and total new look and feel of the place. Happy for you hey happy for me!


StarStarStarStarStar Amazing service... Efficient, great team dynamic atmosphere.. totally customer centric! —    (Patient since Wed Feb 01 00:00:00 MST 2023)

Amazing service... Efficient, great team dynamic atmosphere.. totally customer centric!


StarStarStarStarStar Staff was amazing with my daughter. She was so nervous. Thank you all for making it such a great expe —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Staff was amazing with my daughter. She was so nervous. Thank you all for making it such a great experience.


StarStarStarStarStar Always friendy, informed, competent- great team! —    (Patient since Thu Feb 27 00:00:00 MST 2020)

Always friendy, informed, competent- great team!


StarStarStarStarStar All staff were very friendly and answered all my questions. —    (Patient since Wed Jan 17 00:00:00 MST 2007)

All staff were very friendly and answered all my questions.


StarStarStarStarStar Nice & friendly, plus you know they care about your eye health! —    (Patient since Tue Dec 22 00:00:00 MST 2020)

Nice & friendly, plus you know they care about your eye health!


StarStarStarStarStar I could not ask for better treatment!!!!. Thank you one and all. Earl —    (Patient since Fri Nov 16 00:00:00 MST 2018)

I could not ask for better treatment!!!!. Thank you one and all. Earl


StarStarStarStarStar The staff gave us a bottle of water upon arrival and we were so thirsty! The staff was smiling and he —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff gave us a bottle of water upon arrival and we were so thirsty! The staff was smiling and helped my children feel very comfortable! They are very thorough at explaining every detail and gave me a comprehensive understanding of all our options. They give very complete exams as well as guide you through finding just the right glasses and contacts. I highly recommend Northside Vision!


StarStarStarStarStar The best of the best are employed at Northside Vision. Staff are very friendly. —    (Patient since Wed Mar 06 00:00:00 MST 2019)

The best of the best are employed at Northside Vision. Staff are very friendly.


StarStarStarStarStar This place rocks!! Great doctor and awesome staff. I couldn't have asked for a better experience, es —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

This place rocks!! Great doctor and awesome staff. I couldn't have asked for a better experience, especially for the first time getting/needing glasses!!!


StarStarStarStarStar The process of choosing frames took me a while.Northside Vision gave me many choices and ordered in f —    (Patient since Wed Jan 18 00:00:00 MST 2023)

The process of choosing frames took me a while.Northside Vision gave me many choices and ordered in frames to try. I'm looking forward to getting my new glasses!


StarStarStarStarStar I love this place. I love everybody there. Surprisingly fun experience. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I love this place. I love everybody there. Surprisingly fun experience.


StarStarStarStarStar My entire first visit as well as the ones that followed were professional, friendly, knowledgable, an —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My entire first visit as well as the ones that followed were professional, friendly, knowledgable, and the entire staff went above and beyond to make me feel welcomed and all of my questions and concerns were answered . I highly recommend NorthSide Vision for the entire family!


StarStarStarStarStar The service was great. I was immediately offered coffee and taken back very promptly. Once back the o —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The service was great. I was immediately offered coffee and taken back very promptly. Once back the office and equipment were set up in a very efficient manner, keeping my visit short, but very thorough. My glasses also arrived sooner than they had told me, which mad it a great experience overall.


StarStarStarStarStar The service is amazing from start to finish! My children look forward to going. We will never go anyw —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The service is amazing from start to finish! My children look forward to going. We will never go anywhere else for our family's eye care.


StarStarStarStarStar Annie and Kara were wonderful! We had been searching for glasses for a month and when we walked in to —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Annie and Kara were wonderful! We had been searching for glasses for a month and when we walked in to your shop Kara met us and immediately took to Amy. She made her hot chocolate and hooked us with Annie. A different approach than any other place we had been. What a refreshing place! Annie was wonderful with Amy. She was kind, listened to her, realizing that she was shy, and treated her ( she is 10) like her opinion mattered. It was Amy's first pair of glasses and both Annie and Kara acknowledged that it was a difficult step for Amy. Our subsequent visits were just as nice. Amy didn't mind going to your shop at all. She even got excited about getting glasses and that had been a complete change from when we were visiting other shops. We really appreciate your kindness. North side vision is lucky to have you as employees. Thank you Elizabeth Bosch ( Amy's mom)


StarStarStarStarStar I actually look forward to going to the eye Dr. every year. The Dr. is very knowledgable and so kind. —    (Patient since Tue Jan 05 00:00:00 MST 2021)

I actually look forward to going to the eye Dr. every year. The Dr. is very knowledgable and so kind. The staff is extremely helpful and efficient.


StarStarStarStarStar Very friendly staff! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly staff!


StarNo StarNo StarNo StarNo Star Really like Dr Fairborne. All the staff were very friendly. Jana was very knowledgable. I know my gla —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Really like Dr Fairborne. All the staff were very friendly. Jana was very knowledgable. I know my glasses will be perfect.


StarStarStarStarStar Personnel was so helpful and kind...and they attend to you ASAP....Irene —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Personnel was so helpful and kind...and they attend to you ASAP....Irene


StarStarStarStarStar Everyone was friendly and helpful. They were professional and knowledgeable about everything they did —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was friendly and helpful. They were professional and knowledgeable about everything they did. I look forward to coming back in a year for my next appointment. I normally don't like getting my eyes examined even though it is necessary but the employees at this place most certainly make me look forward to coming to get my eyes looked at.


StarStarStarStarStar The staff is absolutely wonderful! They were so helpful and patient. I also appreciated how thorough  —    (Patient since Tue Nov 08 00:00:00 MST 2022)

The staff is absolutely wonderful! They were so helpful and patient. I also appreciated how thorough the exam was and that I can go back as many times as I need until the fit is right (for contact lenses). I will never go anywhere else.


StarStarStarStarStar the staff were wonderful! great service! very clean, and even a place for children to play. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

the staff were wonderful! great service! very clean, and even a place for children to play.


StarStarStarStarStar I appreciate how friendly and helpful everyone is at Northside Vision. Dr.Fairborn is professional an —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I appreciate how friendly and helpful everyone is at Northside Vision. Dr.Fairborn is professional and thorough. If my problem wasn't fixed the first time, they are happy to make sure everything is right the next time.


StarStarStarStarStar Very helpful friendly office staff!! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very helpful friendly office staff!!


StarStarStarStarStar Each employee was friendly and efficient. The person that performed the preliminary testing explained —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Each employee was friendly and efficient. The person that performed the preliminary testing explained what each test was measuring and what I needed to do to make it successful. The doctor was professional and explained things well. I had lots of help picking out new frames and it actually turned out to be a fun experience. After picking out the frames, it was interesting seeing how the curve of my eye was measured for lens.


StarStarStarStarStar The staff always goes out of their way to make you comfortable and see if you need anything. —    (Patient since Mon Oct 08 00:00:00 MDT 2018)

The staff always goes out of their way to make you comfortable and see if you need anything.


StarStarStarStarStar My whole family went here for our appointment. We have a 6 and 4 year old. The staff was wonderful to —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My whole family went here for our appointment. We have a 6 and 4 year old. The staff was wonderful to the kids (it was their first exam) and the waiting area had a children's area. The doctor was kind, patient, and intelligent, which I appreciate as a nurse. I recommend this office.


StarStarStarStarStar As always my visit was great. Everyone was so polite. I will be sure to refer my coworkers and family —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

As always my visit was great. Everyone was so polite. I will be sure to refer my coworkers and family and friends to you. I really like the new location and it looks awesome


StarStarStarStarStar Welcoming, friendly staff. Feel confident that my exam is thorough. Choosing glasses is always a prob —    (Patient since Fri Jan 04 00:00:00 MST 2019)

Welcoming, friendly staff. Feel confident that my exam is thorough. Choosing glasses is always a problem since I can't see without my glasses. Technician was very patient and guided me through the process using her phone to take photos to show me the different options. Overall a very positive experience.


StarStarStarStarStar Great experience Great new space, lots of windows Great parking —    (Patient since Tue Dec 05 00:00:00 MST 2006)

Great experience Great new space, lots of windows Great parking


StarStarStarStarStar Dr. Fairborn & staff are our favorite group. The staff is beyond compare to any other group of doctor —    (Patient since Tue Feb 12 00:00:00 MST 2019)

Dr. Fairborn & staff are our favorite group. The staff is beyond compare to any other group of doctors.


StarStarStarStarStar Fantastic people, service, facility, and doctor! We won't go anywhere else. We love Northside Vision —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Fantastic people, service, facility, and doctor! We won't go anywhere else. We love Northside Vision!


StarStarStarStarStar great staff-very comfortable with doctor-took time to explain in detail my exam —    (Patient since Thu Aug 15 00:00:00 MDT 2019)

great staff-very comfortable with doctor-took time to explain in detail my exam


StarStarStarStarStar Had a pleasant visit with the employees at Northside Vision —    (Patient since Wed Mar 06 00:00:00 MST 2019)

Had a pleasant visit with the employees at Northside Vision


StarStarStarStarStar All of the employees treat you as a Queen. Friendly, know their jobs an all around fun environment. —    (Patient since Wed Mar 06 00:00:00 MST 2019)

All of the employees treat you as a Queen. Friendly, know their jobs an all around fun environment.


StarStarStarStarStar Great staff, very friendly and helpful, especially when picking out new eyewear - I think I had help  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great staff, very friendly and helpful, especially when picking out new eyewear - I think I had help from at least three different people who work there. In addition, they seemed to have all of the newest technology; compared to where I'd gone before, it seemed very cutting edge....


StarStarStarStarStar Excellent staff. Excellent doctor. Excellent patient care. I am so glad I found this office. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent staff. Excellent doctor. Excellent patient care. I am so glad I found this office.


StarStarStarStarStar Excellent, excellent, excellent!!! —    (Patient since Tue Oct 12 00:00:00 MDT 2021)

Excellent, excellent, excellent!!!


StarStarStarStarStar Great personal service and love my glasses. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great personal service and love my glasses.


StarStarStarStarStar Yoiur staff could not be any better. Thank you —    (Patient since Tue Feb 09 00:00:00 MST 2021)

Yoiur staff could not be any better. Thank you


StarStarStarStarStar The staff are all very friendly and willing to help. Great place to get an exam and/or new glasses! T —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff are all very friendly and willing to help. Great place to get an exam and/or new glasses! Thank you Northside Vision!


StarStarStarStarStar Janna was awesome and SO helpful. Your front desk gal was super friendly too. —    (Patient since Thu Nov 12 00:00:00 MST 2020)

Janna was awesome and SO helpful. Your front desk gal was super friendly too.


StarStarStarStarStar What a great place. I feel like we are getting top quality care. Thanks so much for taking us back! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

What a great place. I feel like we are getting top quality care. Thanks so much for taking us back!


StarStarStarStarStar Excellent friendly staff! Top of the technology stack with equipment! —    (Patient since Tue Apr 30 00:00:00 MDT 2019)

Excellent friendly staff! Top of the technology stack with equipment!


StarStarStarStarStar Great doctor and staff, knowledgeable, caring and friendly. —    (Patient since Mon Nov 15 00:00:00 MST 2021)

Great doctor and staff, knowledgeable, caring and friendly.


StarStarStarStarStar I came in (from 2 hours away - Kettle Falls), with an older set of Silhouette glasses, part of the no —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I came in (from 2 hours away - Kettle Falls), with an older set of Silhouette glasses, part of the nose bridge of the frame was broken in a recent car accident. I was there to see if they might repair or replace that part. That was not possible, with a Silhouette part, but the technician was tenacious and remembered a single odd set she had looked at from another brand, that fit the drill of my lenses. The frames were less than 1/2 the price I would have paid for the Silhouettes, but made of similar feather light material. Great staff in front and back, worth the 4 hour round trip drive. My wife and I will be back, and send friends.


StarStarStarStarStar Can't say enough about the care and great staff provided at Northside vision! Always a great experie —    (Patient since Tue Dec 22 00:00:00 MST 2020)

Can't say enough about the care and great staff provided at Northside vision! Always a great experience and I highly recommend it!


StarStarStarStarStar My wife, Denise, & I both had eye exams last week. As usual Jana worked her magic with adjusting my f —    (Patient since Fri Dec 08 00:00:00 MST 2006)

My wife, Denise, & I both had eye exams last week. As usual Jana worked her magic with adjusting my frame for better alignment and sharper vision. Clara was very instructive as Denise was tested on all the eye exam machines. Every time we visit Northside Vision we are treated like old friends. Thank you for years of personal service. Tom


StarStarStarStarStar Everyone was very friendly, helpful and professional. —    (Patient since Tue Dec 11 00:00:00 MST 2018)

Everyone was very friendly, helpful and professional.


StarStarStarStarStar I always receive amazing customer service!! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I always receive amazing customer service!!


StarStarStarStarStar Best eye care in Spokane! Nicest, most professional, yet fun, staff ever! Great coffee in the morning —    (Patient since Thu Jan 31 00:00:00 MST 2008)

Best eye care in Spokane! Nicest, most professional, yet fun, staff ever! Great coffee in the morning, and excellent treatment all through the testing, frame selection and fitting sequences! Try 'em...you'll love 'em!!!


StarStarStarStarStar Love the new office building, very professional and modern. Everyone was very helpful. —    (Patient since Wed Aug 17 00:00:00 MDT 2022)

Love the new office building, very professional and modern. Everyone was very helpful.


StarStarStarStarStar Love the caring way I'm treated and the friendly way the employee's are toward you. —    (Patient since Mon Oct 08 00:00:00 MDT 2018)

Love the caring way I'm treated and the friendly way the employee's are toward you.


StarStarStarStarStar The staff made me feel welcome and they are knowledgeable which put me at ease. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff made me feel welcome and they are knowledgeable which put me at ease.


StarStarStarStarStar EVERYBODY at the clinic was amazing. Patient, hospitable, honest, and present in a very authentic way —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

EVERYBODY at the clinic was amazing. Patient, hospitable, honest, and present in a very authentic way. I got all my concerns addressed with useful solutions, and lots of support in selecting new glasses. Thanks for the incredible help with explaining the insurance possibilities too!


StarStarStarStarStar The people there are awesome!! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The people there are awesome!!


StarStarStarStarStar I am so impressed with how nice everyone is! I love the coffee Great way to start out! I appreciate t —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I am so impressed with how nice everyone is! I love the coffee Great way to start out! I appreciate the kindness and professional attitude! Thank you! My husband will be switching to your office!


StarStarStarStarStar Another great experience! Quick yet thorough visit and lots of great help picking out frames that sui —    (Patient since Tue Jun 15 00:00:00 MDT 2021)

Another great experience! Quick yet thorough visit and lots of great help picking out frames that suited me well. Very impressed and really like the new office. Thank you to the whole team :)


StarStarStarStarStar Your staff are extremely friendly, helpful and excellent at their work. Beautiful new office, cheerfu —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Your staff are extremely friendly, helpful and excellent at their work. Beautiful new office, cheerful and comfortable.Dr. Fairborn has always been 10- out of 10. Thank you - great experience.


StarStarStarStarStar Great fast and friendly service especially for first time ! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great fast and friendly service especially for first time !


StarStarStarStarStar Nicest place I've been to in a long time. They were so helpful and caring. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Nicest place I've been to in a long time. They were so helpful and caring.


StarStarStarStarStar The greeting was great and then: "Are you thirsty? Would you like a coffee or hot chocolate?" The hot —    (Patient since Fri Jan 25 00:00:00 MST 2019)

The greeting was great and then: "Are you thirsty? Would you like a coffee or hot chocolate?" The hot chocolate made the wait for my partner more enjoyable...although HOT. I was process through in such a way no minutes were wasted. Thank you for great service which I see as a great choice following Dr Bumgarner. I have been having care from one Bumgarner or another since 1956. I call that a loyal customer and hope to be one for you. Enjoyable upbeat staff and beautiful new location.


StarStarStarStarNo Star Northside vision was professional and very friendly. We had 3 members of our family try them for a fi —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Northside vision was professional and very friendly. We had 3 members of our family try them for a first time visit and each came away happy and satisfied.


StarStarStarStarStar Dr. Fairborn is one of those rare doctors who talks with you about your vision and eye care, and answ —    (Patient since Wed Sep 15 00:00:00 MDT 2021)

Dr. Fairborn is one of those rare doctors who talks with you about your vision and eye care, and answers questions thoroughly and without making one feel rushed. His new facility has obviously had a tremendous positive reaction on him and his staff, and for me as a patient. Accessibility is no longer an issue. Nancy Williams


StarStarStarStarStar The entire staff is thoughtful and pleasant. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The entire staff is thoughtful and pleasant.


StarStarStarStarStar Friendly the minute you walk in the door. A comfortable atmosphere & very professional. They made sur —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Friendly the minute you walk in the door. A comfortable atmosphere & very professional. They made sure all my questions were answered and let me know exactly what each test was. Great cup of coffee too :-)


StarStarStarStarStar Everyone is very helpfull. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone is very helpfull.


StarStarStarStarStar Thank you for taking such good care of me! Even though my situation ended up being a very minor probl —    (Patient since Wed Nov 07 00:00:00 MST 2018)

Thank you for taking such good care of me! Even though my situation ended up being a very minor problem, you still attended to my concerns with great care. Thank you!


StarStarStarStarStar Very friendly and I didn't have to wait a long time. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly and I didn't have to wait a long time.


StarStarStarStarStar The staff went above and beyond to make sure my husband found a pair of frames that he loved. —    (Patient since Wed Jul 03 00:00:00 MDT 2019)

The staff went above and beyond to make sure my husband found a pair of frames that he loved.


StarStarStarStarStar I always have a positive visit when I come to you for my eyes ;0).. Thank you ;0).. Roy Bingaman... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I always have a positive visit when I come to you for my eyes ;0).. Thank you ;0).. Roy Bingaman...


StarStarStarStarStar My complete eye exam was over and I was wearing dark glasses before I knew it;;;It could not have gon —    (Patient since Thu May 16 00:00:00 MDT 2019)

My complete eye exam was over and I was wearing dark glasses before I knew it;;;It could not have gone better if I had planned it myself.....There really isn't anything more to say, it was Great.....


StarStarStarStarStar Very professional all the way; the handling of the insurance glitch, the service of staff and doctor  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very professional all the way; the handling of the insurance glitch, the service of staff and doctor and even the coffee was great. I wouldn't consider anywhere else.


StarStarStarStarStar Got same day appt for eye problem. Wonderful, friendly staff —    (Patient since Thu Feb 27 00:00:00 MST 2020)

Got same day appt for eye problem. Wonderful, friendly staff


StarStarStarStarStar Wow! What an experience! Super sweet and friendly staff. Recommending all family and friends go here  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Wow! What an experience! Super sweet and friendly staff. Recommending all family and friends go here from now on.


StarStarStarStarStar Everyone was awesome! Especially Cara at the front desk. Thank you —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was awesome! Especially Cara at the front desk. Thank you


StarStarStarStarStar I recently was examined and fitted for contacts. The staff was amazing! They were their for me every  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I recently was examined and fitted for contacts. The staff was amazing! They were their for me every step. Annie with her remarkable lessons,taking out and putting in my contacts. Jessica with her unselfish learned tips and how too care for my contacts. And Cara,making sure my appointments were always clear,and finding workable solutions for my care! And Dr. Fairborn,right their for me through all my trials,listening and refining my prescription so I could make a good consumer choice for my contacts!


StarStarStarStarStar Super fast and friendly service. Knowledgable staff. They are great with my kids. :) —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Super fast and friendly service. Knowledgable staff. They are great with my kids. :)


StarStarStarStarStar Always friendly and professional! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Always friendly and professional!


StarStarStarStarStar Great service and prices. Nice to hear that they match online competitors for contact lenses pricing. —    (Patient since Mon Sep 30 00:00:00 MDT 2013)

Great service and prices. Nice to hear that they match online competitors for contact lenses pricing.


StarStarStarStarStar Fast and thorough, dealt with the problem promptly! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Fast and thorough, dealt with the problem promptly!


StarStarStarStarStar The staff was the best. The experience was exceptional from the moment I walked in. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff was the best. The experience was exceptional from the moment I walked in.


StarStarStarStarNo Star Great experience. Staff was very friendly and knowledgeable. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great experience. Staff was very friendly and knowledgeable.


StarStarStarStarStar Like the new facilities. Staff was on the ball and immediately had the handicaped entrance opened so  —    (Patient since Mon Feb 22 00:00:00 MST 2021)

Like the new facilities. Staff was on the ball and immediately had the handicaped entrance opened so I didn't have to walk around the building. Appt time was kept and everything was efficient.


StarStarStarStarStar Wonderful service very friendly staff and very helpful. thanks —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Wonderful service very friendly staff and very helpful. thanks


StarStarStarStarStar I always receive great service here, and everyone is super friendly! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I always receive great service here, and everyone is super friendly!


StarStarStarStarStar Jana readjusted both pairs of my new glasses. That improved my vision & decreased my eye aches. There —    (Patient since Fri Dec 08 00:00:00 MST 2006)

Jana readjusted both pairs of my new glasses. That improved my vision & decreased my eye aches. There are more floaters & blurring moments in my left eye so an exam was scheduled for that day. Dr. Fairborn & staff examined my eyes with OPTOS to determine condition of retina. Results were good & calmed my concern.


StarStarStarStarStar Very friendly and accommodating. State of the art equipment. Great selection in eye glasses. Loved th —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly and accommodating. State of the art equipment. Great selection in eye glasses. Loved that the staff was familiar with my insurance process.


StarStarStarStarStar thorough, and efficient. Did not waste any of my time. Did not try to push any services or products o —    (Patient since Wed Oct 17 00:00:00 MDT 2018)

thorough, and efficient. Did not waste any of my time. Did not try to push any services or products on me that I only might have needed.


StarStarStarStarStar It was great! Very helpful pleasant staff —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

It was great! Very helpful pleasant staff


StarStarStarStarStar Everyone is super friendly, willing to help, quick to get you seen even if you don't have an appoint —    (Patient since Wed Jan 20 00:00:00 MST 2010)

Everyone is super friendly, willing to help, quick to get you seen even if you don't have an appointment. Facilities are clean, modern and user friendly. Your personal attention to your patients is the best ever. Thanks!*!*!


StarStarStarStarStar Very friendly staff. Thanks. Vonda Caldwell —    (Patient since Mon Nov 23 00:00:00 MST 2020)

Very friendly staff. Thanks. Vonda Caldwell


StarStarStarStarStar Great staff from start to finish! Why we hadn't come here sooner I will never know. Dr. Fairborn was —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great staff from start to finish! Why we hadn't come here sooner I will never know. Dr. Fairborn was fast, personable and patiently answered all of my questions. Anyplace that can deal with my three kids (two teens and a husband) has earned my business. Happy patients!!


StarStarStarStarStar I am comfortable with your service and professionalism. Thank you! —    (Patient since Thu Feb 11 00:00:00 MST 2021)

I am comfortable with your service and professionalism. Thank you!


StarStarStarStarStar Wonderful employees and Dr. Fair borne is very thorough and caring —    (Patient since Tue Jan 22 00:00:00 MST 2019)

Wonderful employees and Dr. Fair borne is very thorough and caring


StarStarStarStarStar Really nice people. Everyone friendly and helpful. A good experience. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Really nice people. Everyone friendly and helpful. A good experience.


StarStarStarStarStar Fantastic experience! Everyone was helpful and friendly. Will definitely recommend to anyone I know l —    (Patient since Fri Oct 30 00:00:00 MDT 2020)

Fantastic experience! Everyone was helpful and friendly. Will definitely recommend to anyone I know looking for glasses or contacts! I was extremely impressed.


StarStarStarStarNo Star had a fun time with the staff. —    (Patient since Wed Mar 06 00:00:00 MST 2019)

had a fun time with the staff.


StarStarStarStarStar all went well, great service, nice people, great doctor, great coffee, receptionist is one of the ebs —    (Patient since Wed Jul 31 00:00:00 MDT 2013)

all went well, great service, nice people, great doctor, great coffee, receptionist is one of the ebst


StarStarStarStarStar They were very friendly, curtious and professional! We love the new office, it is very welcomeing. Ha —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

They were very friendly, curtious and professional! We love the new office, it is very welcomeing. Had both my girls there and they were very happy after the appointment.


StarStarStarStarNo Star was a fun visit. —    (Patient since Wed Mar 06 00:00:00 MST 2019)

was a fun visit.


StarStarStarStarStar My husband and I were impressed with the new office, it is so open and easy to navigate. We loved the —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My husband and I were impressed with the new office, it is so open and easy to navigate. We loved the professional and personnel attention we received.. We are anxious to get our new prescriptions. As always we love ther staff.


StarStarStarStarStar Courteous staff and doctor! We were offered water and or coffee while we waited. Very knowledgeable d —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Courteous staff and doctor! We were offered water and or coffee while we waited. Very knowledgeable doctor with state of the art equipment. I also received a card in the mail, thanking me for my business. A refreshing change from most offices. Will definitely return!


StarStarStarStarStar professional, courteous, —    (Patient since Wed Jul 31 00:00:00 MDT 2013)

professional, courteous,


StarStarStarStarStar I was very pleased with the staff and their cheerful and helpful customer service. They were very fri —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I was very pleased with the staff and their cheerful and helpful customer service. They were very friendly, as was Dr. Fairborn who answered all my questions thoroughly. I would recommend Northside Vision to anyone.


StarStarStarStarStar Always a pleasant experience; treated very professionally each time I go there. —    (Patient since Wed May 22 00:00:00 MDT 2019)

Always a pleasant experience; treated very professionally each time I go there.


StarStarStarStarStar Front desk very professional and friendly. Staff was also friendly, professional and listened to pati —    (Patient since Wed Jul 31 00:00:00 MDT 2013)

Front desk very professional and friendly. Staff was also friendly, professional and listened to patient. DR was great!


StarNo StarNo StarNo StarNo Star Nicer new office, people very nice and the staff very good. Txs GAYle —    (Patient since Tue Feb 09 00:00:00 MST 2021)

Nicer new office, people very nice and the staff very good. Txs GAYle


StarStarStarStarStar Great service and love the new office! —    (Patient since Wed Jan 30 00:00:00 MST 2019)

Great service and love the new office!


StarStarStarStarStar My 6 year old son was at his first eye appt ever. There are just too many wonderful things to say abo — 

My 6 year old son was at his first eye appt ever. There are just too many wonderful things to say about Dr. Fair born, his entire staff and his office. As a parent the experience was wonderful to watch. My husband and I will definitely be going to Dr. Fairborns office for all of our eye care needs in the future. I would and already have referred friends and family to North side Vision Care. As my son said when we left his appt., "Mom that was awesome"!


StarStarStarStarStar Beautiful new location. Personable and friendly staff. Very helpful. —    (Patient since Tue Dec 04 00:00:00 MST 2018)

Beautiful new location. Personable and friendly staff. Very helpful.


StarStarStarStarStar The gals in the office were patient and extremely helpful in helping me choose the frames for my new  —    (Patient since Thu Apr 20 00:00:00 MDT 2023)

The gals in the office were patient and extremely helpful in helping me choose the frames for my new glasses. By the time I was done I had all of them voicing their opinion. It was a lot of fun.


StarStarStarStarStar Very courtious, helpfull, and knowagable staff... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very courtious, helpfull, and knowagable staff...


StarStarStarStarStar Rapid, thorough and professional response to a problem. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Rapid, thorough and professional response to a problem.


StarStarStarStarStar Very friendly and helpful. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly and helpful.


StarStarStarStarStar Fantastic and friendly staff! —    (Patient since Tue Nov 20 00:00:00 MST 2018)

Fantastic and friendly staff!


StarStarStarStarStar Northside was very polite and professional seeing to my needs while keeping a warm and friendly envir —    (Patient since Wed Dec 06 00:00:00 MST 2023)

Northside was very polite and professional seeing to my needs while keeping a warm and friendly environment. I would recommend them to my friends.


StarStarStarStarStar Very good service Thank you —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very good service Thank you


StarStarStarStarStar The staff is always professional and cordial. The morning coffee is excellent. The doctor is attentiv —    (Patient since Thu Jan 31 00:00:00 MST 2008)

The staff is always professional and cordial. The morning coffee is excellent. The doctor is attentive and fully explains everything so the patient has total confidence is the exam and the results!


StarStarStarStarStar Love everything about this doc and staff; filed insurance for me, very reasonable prices and knowledg —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Love everything about this doc and staff; filed insurance for me, very reasonable prices and knowledgeable person fit the new glasses. Ready in one week instead of 2.


StarStarStarStarStar Very professional, fun, friendly and courteous staff. I was so impressed. Everyone was so willing to  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very professional, fun, friendly and courteous staff. I was so impressed. Everyone was so willing to help and made the whole visit comfortable and casual.


StarStarStarStarStar Awesome experience at Northside Vision Center. Everyone was so friendly and really came across to how —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Awesome experience at Northside Vision Center. Everyone was so friendly and really came across to how much they love their jobs. The doctor's were awesome and had the latest equipment to show the most advanced screening of the eye. Highly recommended!


StarStarStarStarStar Best overall experience ive ever had at any doctors office let alone an eye doctor. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Best overall experience ive ever had at any doctors office let alone an eye doctor.


StarStarStarStarStar I was very satisfied. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I was very satisfied.


StarStarStarStarStar I highly recommend north side Vision Center to all my friends Dr. Fairborn and his staff are not only —    (Patient since Wed Mar 03 00:00:00 MST 2021)

I highly recommend north side Vision Center to all my friends Dr. Fairborn and his staff are not only thorough and skilled professionals but also make their patients feel welcome and comfortable. The equipment at North Side Vision Center is state of the art and setting up an appointment doesn't take weeks to get in. I have the start of AMD and glaucoma and used to go to a specialist which took months to get an appointment, since the past few years I have been going to Northside Vision Center I feel I received more attention to my eye health than ever before. Thank you Northside Vision Center.


StarStarStarStarStar I appreciate the people at the clinic, they are friendly and interested in my life when I come in. Th —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I appreciate the people at the clinic, they are friendly and interested in my life when I come in. The staff is efficient and professional. Thank you for the great service and helping me to take care of my eyes, without you I would not be seeing the future so well. :) Jessi


StarStarStarStarStar Good service, very nice people. —    (Patient since Tue Nov 20 00:00:00 MST 2018)

Good service, very nice people.


StarStarStarStarStar I think the staff at Northside Vision are very nice and very professional. Doctor Fairborn is a great —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I think the staff at Northside Vision are very nice and very professional. Doctor Fairborn is a great doctor too. I'm very pleased to have them as my eye care professionals.


StarStarStarStarStar I have been a patient here for years. Always a great experience. No waiting, staff very courteous and —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I have been a patient here for years. Always a great experience. No waiting, staff very courteous and professional:)


StarStarStarStarStar Very helpful, friendly staff. —    (Patient since Thu May 02 00:00:00 MDT 2019)

Very helpful, friendly staff.


StarStarStarStarStar Excellent. All with whom I had contact were professional and made me feel they were truly interested  —    (Patient since Mon Apr 22 00:00:00 MDT 2019)

Excellent. All with whom I had contact were professional and made me feel they were truly interested in my eye health.


StarStarStarStarStar I have always been treated Very well with them, and Im so gad to be back with Northside Vision... Van —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I have always been treated Very well with them, and Im so gad to be back with Northside Vision... Vaness Ransier


StarStarStarStarStar This was my first time here and I loved how courteous the staff and doctor was. Defiantly a great exp —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

This was my first time here and I loved how courteous the staff and doctor was. Defiantly a great experience. Highly recommended.


StarStarStarStarStar This was my first time here and I loved how courteous the staff and doctor was. Defiantly a great exp —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

This was my first time here and I loved how courteous the staff and doctor was. Defiantly a great experience. Highly recommended.


StarStarStarStarNo Star Everyone was friendly and helpful. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was friendly and helpful.


StarStarStarStarStar Very friendly crew. The full exam in was comprehensive and thorough. I look forward to having my fami —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very friendly crew. The full exam in was comprehensive and thorough. I look forward to having my family checked.


StarStarStarStarStar I enjoyed seeing all of you. Very pleased with the appointment. —    (Patient since Wed Feb 20 00:00:00 MST 2019)

I enjoyed seeing all of you. Very pleased with the appointment.


StarStarStarStarStar I always have a wonderful experience with the staff at Northside Vision Center. They are so helpful a —    (Patient since Wed Sep 08 00:00:00 MDT 2021)

I always have a wonderful experience with the staff at Northside Vision Center. They are so helpful and knowledgeable about the services they provide. I was able to choose from a variety of frames with great feedback on which one was just right for me!


StarStarStarStarStar Pampering treatment, relaxing atmosphere, very thorough exam. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Pampering treatment, relaxing atmosphere, very thorough exam.


StarStarStarStarStar It's wonderful that they go out of their way to make sure everything works perfectly, if it doesn't —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

It's wonderful that they go out of their way to make sure everything works perfectly, if it doesn't they fix it for you immediately. Thank you , thank you


StarStarStarStarStar I was impressed with the modern testing equipment... very up to date. Staff and Doctor knowledgeable, —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I was impressed with the modern testing equipment... very up to date. Staff and Doctor knowledgeable, friendly and helpful. I felt I received a very thorough exam, and had all of my questions answered.


StarStarStarStarStar Great group! The staff is warm and very professional. My wife and I continue to go annually. The Doct —    (Patient since Thu Mar 27 00:00:00 MDT 2008)

Great group! The staff is warm and very professional. My wife and I continue to go annually. The Doctor takes time to explain all findings.


StarStarStarStarStar Everybody was very friendly and made my son comfortable. We are looking forward to our other children —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everybody was very friendly and made my son comfortable. We are looking forward to our other childrens appointments. We won't go anywhere else.


StarStarStarStarStar I give NSVC a 5 star rating from the minute you walk in the office. The staff and dr's are very cour —    (Patient since Mon Feb 01 00:00:00 MST 2021)

I give NSVC a 5 star rating from the minute you walk in the office. The staff and dr's are very courteous and professional and I feel confident with the state of the art exam equipment, that I am getting the best and most accurate care.


StarNo StarNo StarNo StarNo Star Excellent explanations and assistance in buying new glasses. —    (Patient since Thu Feb 27 00:00:00 MST 2020)

Excellent explanations and assistance in buying new glasses.


StarStarStarStarStar Friendliest and most professional staff I've ever had the pleasure of being a patient with; the doct —    (Patient since Thu Jan 31 00:00:00 MST 2008)

Friendliest and most professional staff I've ever had the pleasure of being a patient with; the doctor is the perfect physician--calm, thorough, soft-spoken, yet direct and authoritative. A pleasure to visit this office -- and they have excellent coffee and a "barista extraordinaire"!!


StarStarStarStarStar My visit was great. I had all my questions answered. The staff was awesome. Very polite. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My visit was great. I had all my questions answered. The staff was awesome. Very polite.


StarStarStarStarStar My whole appointment from the moment I stepped in the front door was excellent!! I was offered coffe  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My whole appointment from the moment I stepped in the front door was excellent!! I was offered coffe or water then went through my exam the. To fitting glasses everyone was very professional and very nice! I deffinanetly spread the word! Actually I already have :-) Thank you!!


StarStarStarStarStar On time appointments, excellent service. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

On time appointments, excellent service.


StarStarStarStarStar Friendly staff and doctor. Up-to-date equipment and professional service. —    (Patient since Thu Oct 14 00:00:00 MDT 2021)

Friendly staff and doctor. Up-to-date equipment and professional service.


StarStarStarStarStar Very enjoyable visit to your office. Thank you for taking such great care of my eyes! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very enjoyable visit to your office. Thank you for taking such great care of my eyes!


StarStarStarStarStar Great service upon checking in. Dr Fairborne is awesome, great bedside manner! Techs helped me find a —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great service upon checking in. Dr Fairborne is awesome, great bedside manner! Techs helped me find a pair of glasses that fit and looked good! I will definitely go back...I highly recommend this facility!


StarStarStarStarStar OMG I've already told everyone how great this company is. Thank you for such a great experience. My  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

OMG I've already told everyone how great this company is. Thank you for such a great experience. My daughter really enjoyed the Angry birds and snacks, I have never been to such a nice office...of any sort. I am on Medicaid and usually recieve less than amiable service, this was not the case here. Everyone was so nice. Thank you


StarStarStarStarStar Best experience at a Dr.s office ever! Had a last minute change of plans and had my 4 yr old. The sta —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Best experience at a Dr.s office ever! Had a last minute change of plans and had my 4 yr old. The staff was amazing with her providing snacks and stuff to do! ....she is pretty sure they are all her friends now i think :) Quick to help or answer questions, knowledgeable and amazing customer / patient service. Though i was not happy about needing glasses they made the visits far more bearable! Thank you so much!


StarStarStarStarStar Have been happy with service. Even though you were short handed the day I called due to eye pain, you —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Have been happy with service. Even though you were short handed the day I called due to eye pain, you were able to see me and alleviate my concern. Thanks


StarStarStarStarStar great staff —    (Patient since Mon Oct 29 00:00:00 MDT 2018)

great staff


StarStarStarStarStar It was a pleasure to visit. The young lady that helped with the initial exam not only was nice, very  —    (Patient since Thu Feb 04 00:00:00 MST 2021)

It was a pleasure to visit. The young lady that helped with the initial exam not only was nice, very honest and shared some personal experiences with me. I felt as if I were talking to one of my close friends. The young lady that helped with frame choices went above and beyond to help me make a great choice. The Dr. was also very nice. Thank You!!!!!


StarStarStarStarStar I haven't seen the eye doctor since I was very young and my experience with Eye care specialists was —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I haven't seen the eye doctor since I was very young and my experience with Eye care specialists was that of torture. I disliked getting the drops in my eyes. Their team is gentle and kind from the moment you walk in. I enjoyed the experience so much I recommend it to all I know.


StarStarStarStarStar Excellent service. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent service.


StarStarStarStarStar Didn't wait long, pleasent experience. —    (Patient since Tue Jul 14 00:00:00 MDT 2020)

Didn't wait long, pleasent experience.


StarStarStarStarStar Didn't wait long, pleasent experience. —    (Patient since Tue Jul 14 00:00:00 MDT 2020)

Didn't wait long, pleasent experience.


StarStarStarStarStar Thanks! You were all very helpful and friendly! —    (Patient since Tue Aug 17 00:00:00 MDT 2021)

Thanks! You were all very helpful and friendly!


StarStarStarStarStar Very courteous and nice group of people that are very professional. Top notch doctors and assistants. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very courteous and nice group of people that are very professional. Top notch doctors and assistants.


StarStarStarStarStar everyone is extremely helpful and curtious,Doctor takes time to explain things so you can understand  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

everyone is extremely helpful and curtious,Doctor takes time to explain things so you can understand what is going on with your eye exam. I would defently recommend this eye clinic, Thanks to the intire staff.


StarStarStarStarStar This was our first time. The staff was very nice and helpful. They offered my son and I a warm bevera —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

This was our first time. The staff was very nice and helpful. They offered my son and I a warm beverage and a snack. The doctor and assistant were very sensitive to my sons sensativity to light and made him feel comfortable. I am very satisfied with the thorough exam they gave my son and will definitely recommend to anyone.


StarStarStarStarStar I had the BEST visit to the eye doctor in my adult life. I was treated with warmth and respect from t —    (Patient since Wed Sep 08 00:00:00 MDT 2021)

I had the BEST visit to the eye doctor in my adult life. I was treated with warmth and respect from the moment I arrived. I would recommend Northside Vision Center to my friends, family and anyone looking for quality eyecare professionals. Thank you!


StarStarStarStarStar polite , helpful staff so far, working with me to get glasses —    (Patient since Mon Dec 06 00:00:00 MST 2021)

polite , helpful staff so far, working with me to get glasses


StarStarStarStarStar My six-year-old was nervous for her first eye exam, but everyone made her feel at ease. Patient care  —    (Patient since Thu Sep 17 00:00:00 MDT 2020)

My six-year-old was nervous for her first eye exam, but everyone made her feel at ease. Patient care was excellent, and Natalia was very helpful when it came to finding the right frames for Mackenzie. I'm happy we made the switch to this office.


StarStarStarStarStar Great service, friendly upbeat staff, and excellent Doctor!! Perfect vision center!! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great service, friendly upbeat staff, and excellent Doctor!! Perfect vision center!!


StarStarStarStarStar In a word COMPETENT —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

In a word COMPETENT


StarStarStarStarStar Very good customer service, pleasant and helpful staff. —    (Patient since Wed Apr 03 00:00:00 MDT 2019)

Very good customer service, pleasant and helpful staff.


StarStarStarStarStar It is wonderful that you don't over schedule like many doctor offices do. It is nice to be taken in  —    (Patient since Mon Nov 12 00:00:00 MST 2018)

It is wonderful that you don't over schedule like many doctor offices do. It is nice to be taken in at the scheduled appointment time, seen promptly and dismissed in a timely manner. Thank you for valuing my time.


StarStarStarStarStar Great!! —    (Patient since Fri Nov 16 00:00:00 MST 2018)

Great!!


StarStarStarStarStar I would for sure reccomend Northside Vision to anybody that needs your services!! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I would for sure reccomend Northside Vision to anybody that needs your services!!


StarStarStarStarStar Everyone is so kind and helpful! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone is so kind and helpful!


StarStarStarStarStar Excellent customer service. The employee with long dark hair is wonderful! Very helpful and knowledga —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent customer service. The employee with long dark hair is wonderful! Very helpful and knowledgable. Give that worker a raise she keeps customers coming back!!!


StarStarStarStarStar I am extremely happy with the service given and Dr. Fairborn's patience and commitment to being thor —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I am extremely happy with the service given and Dr. Fairborn's patience and commitment to being thorough. I have always had a good experience with your office and with Dr. Fairborn. Thank you


StarStarStarStarStar Everyone was very helpful and friendly. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was very helpful and friendly.


StarStarStarStarStar Very Satisfied —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very Satisfied


StarStarStarStarStar Excellent experience as usual! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent experience as usual!


StarStarStarStarStar Your service has always been friendly, prompt, kind and gentle. I would recommend your office to anyo —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Your service has always been friendly, prompt, kind and gentle. I would recommend your office to anyone. I also appreciate your friendly reminders of updates for exam. etc. Thank you


StarStarStarStarStar I had an emergency situation and was asked to come right in. The staff was friendly and made me very  —    (Patient since Wed Sep 08 00:00:00 MDT 2021)

I had an emergency situation and was asked to come right in. The staff was friendly and made me very comfortable as I waited to see the Doctor. I was then treated so kindly by the staff as they assured me they could help me see, by allowing me to borrow a frame until mine came in. I am so very grateful!! i will recommend you to everyone in need of a great place to see to their eyecare needs!


StarStarStarStarStar I was greeted promptly on entering and was seen by the optical technician very quickly. Northside Vis —    (Patient since Tue Dec 18 00:00:00 MST 2018)

I was greeted promptly on entering and was seen by the optical technician very quickly. Northside Vision uses the latest in diagnostic equipment, and I feel confident that my eye health is their primary concern. Dr. Fairborn is extremely knowledgeable, and he carefully explains each step of the exam process.


StarStarStarStarStar 5 stars —    (Patient since Wed Oct 31 00:00:00 MDT 2018)

5 stars


StarStarStarStarStar Excellent service and the most respectful staff. Always helpful and friendly. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent service and the most respectful staff. Always helpful and friendly.


StarStarStarStarStar This vision center has taken care of us. When the eye care products were not right they made it right —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

This vision center has taken care of us. When the eye care products were not right they made it right. Got me in right away.


StarStarStarStarStar Very Good Service —    (Patient since Mon Nov 30 00:00:00 MST 2020)

Very Good Service


StarStarStarStarStar The visit was excellent. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The visit was excellent.


StarStarStarStarStar Fabulous!! Great service and very knowledgeable. The entire staff was on the ball. Really appreciate  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Fabulous!! Great service and very knowledgeable. The entire staff was on the ball. Really appreciate verifying my insurance. It was a little tricky to find my benefits. The time taken to find these was very helpful for me to make sure the visit was covered. I will be back. Thanks to the entire staff. Merry Christmas


StarStarStarStarStar Friendly and attentive. Dr. explains clearly what is happening and encourages questions. —    (Patient since Wed Nov 20 00:00:00 MST 2019)

Friendly and attentive. Dr. explains clearly what is happening and encourages questions.


StarStarStarStarNo Star Friendly staff. Was seen a little late, but not too late like some places. Did a great job of listeni —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Friendly staff. Was seen a little late, but not too late like some places. Did a great job of listening to me and helping me.


StarStarStarStarStar On time, courteous and to the point while remaining pleasant. Liked the experience even if i did leav —    (Patient since Wed Oct 17 00:00:00 MDT 2018)

On time, courteous and to the point while remaining pleasant. Liked the experience even if i did leave with my eyes dialated........thanks. john


StarStarStarStarStar Good visit, thanks again. —    (Patient since Wed Sep 15 00:00:00 MDT 2021)

Good visit, thanks again.


StarStarStarStarStar Great service. Very professional and it was all done quickly with no waiting. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great service. Very professional and it was all done quickly with no waiting.


StarStarStarStarNo Star It was fine. The only problem was that the office didn't have a frame in colors that I like and the  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

It was fine. The only problem was that the office didn't have a frame in colors that I like and the person didn't have more time for checking other frames. Then now I need to schedule another time for going again to select another frame.


StarStarStarStarStar Treated both my husband and I and we received the very best care. Staff was very courteous and helpfu —    (Patient since Tue Dec 22 00:00:00 MST 2020)

Treated both my husband and I and we received the very best care. Staff was very courteous and helpful


StarStarStarStarStar Very professional services with modern equipment! My exam was thorough and all my questions and conce —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very professional services with modern equipment! My exam was thorough and all my questions and concerns about my eyes were answered. The staff was very friendly and guaranteed my happiness with the glasses I chose.


StarStarStarStarStar The staff are very courteous, knowledgeable, and efficient! I didn't even have to wait 5 minutes bef —    (Patient since Wed Oct 31 00:00:00 MDT 2018)

The staff are very courteous, knowledgeable, and efficient! I didn't even have to wait 5 minutes before I was taken back for my exam!


StarStarStarStarStar I have been a patient for I believe 5 years. The Doctors and staff are great. I would highly recommen —    (Patient since Fri Jan 18 00:00:00 MST 2019)

I have been a patient for I believe 5 years. The Doctors and staff are great. I would highly recommend this office to my friends and family. Dody B.


StarStarStarStarStar Pleasant folks, professional. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Pleasant folks, professional.


StarStarStarStarStar Great service, welcoming staff, wonderful experience. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great service, welcoming staff, wonderful experience.


StarStarStarStarStar all ways good —    (Patient since Wed May 22 00:00:00 MDT 2019)

all ways good


StarStarStarStarStar Always good! —    (Patient since Wed May 22 00:00:00 MDT 2019)

Always good!


StarStarStarStarStar 10's all the way! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

10's all the way!


StarStarStarStarStar From the time I walked in the door to the time I left, every employee was kind and courteous and very —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

From the time I walked in the door to the time I left, every employee was kind and courteous and very helpful They were always smiling and eager to help. I like the way they helped my son with his frame selection while I was having my exam done. When we left, my son also commented on how nice the girls were there. Thanks for being so wonderful!! :)


StarStarStarStarStar love everyone there!I recommend northside to all my friends. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

love everyone there!I recommend northside to all my friends.


StarStarStarStarStar I had a great visit for my eye exam. Rachel was very informative and treated me great. The doctor was —    (Patient since Wed Apr 14 00:00:00 MDT 2021)

I had a great visit for my eye exam. Rachel was very informative and treated me great. The doctor was also very knowledgable. Thank you for a very pleasent experience.


StarStarStarStarStar 5 stars! Started with excellent service from the front desk gal. She was so nice. The tech who ran al —    (Patient since Mon Dec 20 00:00:00 MST 2021)

5 stars! Started with excellent service from the front desk gal. She was so nice. The tech who ran all the tests on my eyes was super great and Dr. Fairborn was so wonderful! I will definitely be coming back!


StarStarStarStarStar Everyone was professional and did a great job making me feel comfortable. Everyone was well trained a —    (Patient since Tue Oct 05 00:00:00 MDT 2021)

Everyone was professional and did a great job making me feel comfortable. Everyone was well trained and did a great job of explaining all the eye test that I went through. I would recommend Northside Vision Center to everyone.


StarStarStarStarStar I appreciate the personal attention of all the staff, from Dr, front desk and especially Annie for he —    (Patient since Tue Dec 29 00:00:00 MST 2020)

I appreciate the personal attention of all the staff, from Dr, front desk and especially Annie for her enthusiasm & interest in helping me pick out a new pair of glasses. I was amazed to find a new staff. Sometimes change is good, and it was a good choice. thank you, Marcia Tesarik


StarStarStarStarStar Great staff, modern and clean surrounds, top of the line diagnostics. Friendly and competent, an enjo —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great staff, modern and clean surrounds, top of the line diagnostics. Friendly and competent, an enjoyable experience!


StarStarStarStarStar The service was fast (no waiting for anything) and was done in a very professional manner. I felt lik —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The service was fast (no waiting for anything) and was done in a very professional manner. I felt like the health of my eyes was important to them. Thanks.


StarStarStarStarStar Treatment is always professional and pleasant--coffee and biscotti for the early morning patient. Won —    (Patient since Thu Jan 31 00:00:00 MST 2008)

Treatment is always professional and pleasant--coffee and biscotti for the early morning patient. Wonderful warm smiles and polite treatment from th doctor to each staff member!!


StarStarStarStarStar Thorough, efficient, and friendly. The only downside is it takes almost an hour to drive there, but I —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Thorough, efficient, and friendly. The only downside is it takes almost an hour to drive there, but I will continue to make the drive because it is hard to find good care...


StarStarStarStarNo Star Was excellent I was treated so kindly!!! I was able to get has a new patient on a whim I was so impre —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Was excellent I was treated so kindly!!! I was able to get has a new patient on a whim I was so impressed will be leaving my old eye place and using your facility... Thank you soooooo much, Loved all of your staff Dr was super sweet also!!!!


StarStarStarStarStar Excellent exam and in a timely manner. Felt the staff was compassionate with our financial situation  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Excellent exam and in a timely manner. Felt the staff was compassionate with our financial situation of 6 boys and not having eye coverage covered under current Humana VCP Ins. Good discount given. Willing to give the contact and glasses prescription upon request.


StarStarStarStarNo Star I had a wonderful first visit at Northside Vision Center. The staff is wonderfully friendly, and I'm —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I had a wonderful first visit at Northside Vision Center. The staff is wonderfully friendly, and I'm very happy with my new contacts. Thanks!


StarStarStarStarStar I noticed down below that my name has an extra letter, an s at the end that does not belong there. An —    (Patient since Tue Feb 12 00:00:00 MST 2019)

I noticed down below that my name has an extra letter, an s at the end that does not belong there. Anyway, everyone at the office are attentive to my needs beside being fun to talk to with whatever comes to mind.


StarStarStarNo StarNo Star I have not been to happy with the orders I've put in they have forgot to put in a couple of orders a —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I have not been to happy with the orders I've put in they have forgot to put in a couple of orders and i've tried several pairs of contacts so finally i'm tired of having to go back so i'm just taking the last pair to end it.


StarStarStarStarNo Star I have always had a good experience with your office. Thank you —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I have always had a good experience with your office. Thank you


StarStarStarNo StarNo Star Only wished we would have known about the frames sooner. When you live 60 miles from spokane, taking  —    (Patient since Tue Dec 22 00:00:00 MST 2020)

Only wished we would have known about the frames sooner. When you live 60 miles from spokane, taking the time to do this kinda puts a kink in our schedule. Otherwise, we were very satisfied with the service.


StarStarStarStarStar They got all of us done in the sametime! Also very good with my son who is five and very energetic... —    (Patient since Mon Jun 03 00:00:00 MDT 2019)

They got all of us done in the sametime! Also very good with my son who is five and very energetic... They don't make you feel rushed through the choosing of frames and very knowledgeable with sizing and color options. They are suppose to close at 5 pm but stayed til 5:30 so we could look around at other items. Very friendly! Also amazing selection of cute stylish frames from an array of designers. My husband is strictly an Oakley man and they are one of the only Oakley authorized retailer! Been a customer for almost five years!


StarStarStarStarNo Star Courteous, efficient, friendly,understanding,and thorough. Thank you. —    (Patient since Thu Apr 11 00:00:00 MDT 2019)

Courteous, efficient, friendly,understanding,and thorough. Thank you.


StarStarStarStarStar I was very pleased with my experience. It was my first eye exam ever and I was a little nervous but e —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I was very pleased with my experience. It was my first eye exam ever and I was a little nervous but everyone at the clinic was incredibly nice. I will definitely recommend this place to my friends and co-workers.


StarStarStarStarStar As always, very individual attention, good eyecare information, very helpful with questions after rec —    (Patient since Thu Feb 27 00:00:00 MST 2020)

As always, very individual attention, good eyecare information, very helpful with questions after receiving new glasses.


StarStarStarStarNo Star The title about sums it up. Dr. Fairborn and staff provide excellent, competent, state-of-the art ser —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The title about sums it up. Dr. Fairborn and staff provide excellent, competent, state-of-the art service when it comes to eye exams and billing. I wear glasses, and noticed their prices seemed a bit high. Not to worry, though, if cost is a factor, you can always get your prescription and take it to LensCrafters or some other less expensive outfit. I would continue to use Northside vision for exams and highly recommend them.


StarStarStarStarStar This was my first time visiting Northside vision and I was very happy with the care and service I rec —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

This was my first time visiting Northside vision and I was very happy with the care and service I received. I was also very impressed with their prices for frames. I would recommend Northside vision to my family and friends.


StarStarStarStarStar This was my first time visiting Northside vision and I was very happy with the care and service I rec —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

This was my first time visiting Northside vision and I was very happy with the care and service I received. I was also very impressed with their prices for frames. I would recommend Northside vision to my family and friends.


StarStarStarStarStar As always, very friendly, knowledgeable staff. Dr was quite thorough. —    (Patient since Thu Feb 27 00:00:00 MST 2020)

As always, very friendly, knowledgeable staff. Dr was quite thorough.


StarStarStarStarNo Star Dr Fairborn and his staff are always smiling upon coming into the clinic. They are consideraste of my —    (Patient since Wed May 18 00:00:00 MDT 2022)

Dr Fairborn and his staff are always smiling upon coming into the clinic. They are consideraste of my needs. And they show true concern for your eyecare issues.


StarStarStarStarStar The staff was polite and courteous and very helpful and considerate when answering questions and perf —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff was polite and courteous and very helpful and considerate when answering questions and performing the exam. I would definitely recommend this office to friends and family.


StarStarStarStarStar Great meeting everyone for the first time and I look forward to seeing you (better!) again! :-) —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great meeting everyone for the first time and I look forward to seeing you (better!) again! :-)


StarStarStarStarStar I love going here they answered all of my questions and went above and beyond —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I love going here they answered all of my questions and went above and beyond


StarStarStarStarStar The entire staff is knowledgeable and caring.I had to make a last minute appt for an eye emergency an —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The entire staff is knowledgeable and caring.I had to make a last minute appt for an eye emergency and they got me in within 20 minutes.They are always willing to go that extra mile and very patient to explain to my full understanding.I recommend them to all my family and friends with pride knowing they will be well taken care of.


StarStarStarStarStar It had been several years since I had been to the eye Dr. Not only were the Dr. and staff thorough bu —    (Patient since Thu Feb 04 00:00:00 MST 2021)

It had been several years since I had been to the eye Dr. Not only were the Dr. and staff thorough but pleasent. I was not rushed to make a quick choice on the frames while they stood by patiently. Thanks for the help!!!


StarStarStarStarStar thank you for the sevice —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

thank you for the sevice


StarStarStarStarStar Always a pleasure to see all of you at the Northside Vision Center--from the receptionist to the doct —    (Patient since Thu Jan 31 00:00:00 MST 2008)

Always a pleasure to see all of you at the Northside Vision Center--from the receptionist to the doctor and eyeglass adjuster, everyone is positive, professional and fun to be around!!


StarStarStarStarStar The staff was more than willing to work around my scheduling needs and I was able to correct a mistak —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff was more than willing to work around my scheduling needs and I was able to correct a mistake in my prescription from one of those budget places. I'm never going to substitute a cheap deal for the real thing again!


StarStarStarStarNo Star It's always a good experience at your office. Thank you for the great service. —    (Patient since Fri Apr 19 00:00:00 MDT 2019)

It's always a good experience at your office. Thank you for the great service.


StarStarStarStarStar I was treated well, and think the Dr. and staff are professional and well-mannered. It is an office t —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I was treated well, and think the Dr. and staff are professional and well-mannered. It is an office that has all the amenities of any high end eye clinic. the diagnosis was quick and thorough.


StarStarStarStarStar Great staff,I like them and highly recommend. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great staff,I like them and highly recommend.


StarStarStarStarNo Star The service I received was great! Very friendly staff and understanding of my crazy school/work sched —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The service I received was great! Very friendly staff and understanding of my crazy school/work schedule!


StarStarStarStarStar Very satisfied with all aspects of my appointment. Very friendly and helpful staff! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very satisfied with all aspects of my appointment. Very friendly and helpful staff!


StarStarStarStarStar Great place to get exam and glasses. Will not go anywhere else from now on. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great place to get exam and glasses. Will not go anywhere else from now on.


StarStarStarStarStar very happy...will come back. good job —    (Patient since Wed Oct 21 00:00:00 MDT 2020)

very happy...will come back. good job


StarStarStarStarStar I stopped in with out an appointment and yet they were ale to fit me in. Dr. Fairborn is very thoroug —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I stopped in with out an appointment and yet they were ale to fit me in. Dr. Fairborn is very thorough and the staff were very welcoming.


StarStarStarStarStar Thank you Dr. Fairborn and staff for your excellent service. Here is an extra hug for Brook, you make —    (Patient since Mon Mar 01 00:00:00 MST 2021)

Thank you Dr. Fairborn and staff for your excellent service. Here is an extra hug for Brook, you make me feel at home.


StarStarStarStarStar It's nice to arrive on time for an appointment and go right in. —    (Patient since Tue Jul 14 00:00:00 MDT 2020)

It's nice to arrive on time for an appointment and go right in.


StarStarStarStarStar Friendly exam and customer service. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Friendly exam and customer service.


StarStarStarStarStar Friendly exam and customer service. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Friendly exam and customer service.


StarStarStarStarStar A great group, always very helpful and informitive. —    (Patient since Thu Mar 27 00:00:00 MDT 2008)

A great group, always very helpful and informitive.


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