Reviews

The people that work at the Charleroi office are a 10+ in my book

Jan 9, 2023

Dr.Gipson and his staff are EXCELLENT!!!

Nov 9, 2022

Very caring and thoughtful treatment of my vision needs. The best of care that goes far beyond purchasing eyewear. Great medical attention to my vision concerns.

Nov 9, 2022

Dr. Gibson is very personable and explains the procedure in detail.

Oct 15, 2022

The team at Neovision has always been top notch. We never have a wait and the care provided is exceptional.

Oct 14, 2022

Very nice staff, clean environment, limited to no wait time. Dr. Is extremely knowledgeable about eyes and eye care. I would highly recommend an appointment with the doctor.

Aug 30, 2022

Highly agreeable and efficient group of professionals. We’ve been seeing them for years and they make eye care easy.

Aug 23, 2022

I am not happy with having to do the two appointments for a regular eye exam. It should be all done at one visit.

Jul 1, 2022

Fast service professional

Jun 8, 2022

Wonderful staff and care given to me as a new patient.

Jun 6, 2022

The receptionist is very friendly, clear and decisive. The doctor was very nice and I did not feel pain at all. I will come back.

Mar 17, 2022

Staff is friendly and there was hardly a wait time. Dr.Gibson is so friendly.

Mar 10, 2022

Everyone that helped me during my appointment was very nice. The doctor answered all of my questions very thoroughly. The rest of the staff was very helpful.

Feb 28, 2022

Very nice and loved the MD

Feb 4, 2022

Excellent doctor! Been seeing him for quite a few years. Very knowledgeable and will advise with common sense for any procedure, rather than for money making. That's the biggest thing i like about him. A very meticulous doctor!

Jan 20, 2022

Even though there were a lot of people being treated and quite a few handicapped the staff was efficient,friendly and saw to all of our tests and treatment

Jan 3, 2022

Everyone is so kind, Dr Gibson is the best!

Dec 20, 2021

As always service was number 1 Top Service Thank you.

Dec 20, 2021

Wonderful and thoughtful doctor and staff. They took the time that I needed to be clear and comfortable with the examination and choice of frames and lenses.

Dec 6, 2021

Dr. Gipson, thorough, patient, and answers all questions as he always does. Heather makes the patient feel comfortable and welcome, and keeps things moving. Excellent people and place.

Dec 1, 2021

they got me in to see the doctor within an hour of me calling. they were all very nice and took care of my eyes.

Nov 3, 2021

Dr.Gipson and his staff are OUTSTANDING!!

Nov 3, 2021

Reliable eye care from caring professionals.

Nov 1, 2021

The doctor and his staff are very helpful

Sep 14, 2021

From the front office up to Dr. Gibson are professional and knowledgeable been going to Neo vision for years for my optical needs.

Sep 2, 2021

So glad I found Dr. Gipson! It's always a very pleasant experience visiting his office. The office is extremely CLEAN which I like and the staff is very nice. I highly recommend!

Sep 1, 2021

NeoVision is always there for me. Great and helpful staff and Dr. Gipson is fantastic!

Mar 20, 2020

I have been a patient for several years. Dr. Gipson and his staff are very professional.

Feb 24, 2020

Dr. Gipson, Heather, and staff couldn't be better.

Feb 19, 2020

I worked with Dr Gipson and Dr Pathan in the past and always appreciated their professionalism and kindness with their patients. I was happy with all aspects of my visit. I havent gotten my glasses yet, but I cant imagine I'll be disappointed!

Feb 12, 2020

Dr. Gipson is the epitome of an excellent doctor! He is kind, prompt, and very good!

Jan 13, 2020

The staff was really great in getting me ready for my first time Botox .

Dec 20, 2019

Everyone associated with this facility is fantastic!!

Nov 28, 2019

Dr. Gipson and staff were so friendly and thorough, which I did not experience at my last doctor. He made you feel comfortable and welcome. I can't wait to go back.

Nov 27, 2019

The staff was very pleasant and knowledgeable. There was very little wait time.

Nov 20, 2019

Very friendly staff, Dr. Gipson is very knowledgeable and made me feel at ease!

Nov 18, 2019

Absolute professionals and was quick to calm My nerves and educate me on the entire process for injections.

Oct 23, 2019

I absolutely love the doctor and the staff very comfortable environment and I felt at ease! I highly recommend!

Oct 10, 2019

Everyone at the office was super friendly and helpful. Would definitely recommend

Sep 30, 2019

I have been here 2 times and both times all staff was very nice and welcoming. The one lady was a big help with me picking my out glasses. I was called about my glasses order was ready for pick up. My glasses only took 4 days to come in. She knew a lot about the selection of glasses they have to offer. I will definitely be back when the time comes and I recommend to others.

Sep 29, 2019

Very professional and no pressuring for you to do more than what you intended

Sep 25, 2019

Great service, friendly staff.

Sep 23, 2019

I was extremely pleased with Dr. Gibson. He made me feel very comfortable, and went above and beyond with my procedure. His services are exceptional. I will definitely return.

Sep 15, 2019

I am very pleased with the care, but I was seen on Thursday, September 5,am for cornea abrasion after ER visit, paid 30 dollar co-pay. Doctor stated he wanted to check me again next day. I am being billed for another co-pay when I feel that it should not be another co-pay. Thank you.

Sep 9, 2019

Dr Gipson was able to provide a specific treatment plan for my eye condition - blepharitis. He is the third doctor/practice that I have been to in the past four months. I have been frustrated from dealing with chronic eye infections and chalazions. Dr. Gipson was patient, listened carefully, did a thorough eye exam and wrote out directions on how to manage the blepharitis. The previous doctors were only treating it with surgery and steroid injections, no written answers or information about how to manage and prevent blepharitis. I feel hopeful that Dr. Gipson can help me.

Aug 23, 2019

I liked the workflow that the office had from check in to check out. The support staff seemed to work well together and communicated.

Aug 8, 2019

Dr. Gipson’s skill, patience and devotion to his patients and clients is unsurpassed!!....you will not be disappointed in your results!!

Jul 31, 2019

Always a great appointment! Dr Gipson makes sure to take care of any issues and explains everything! And all the ladies working there are amazing!

Jun 21, 2019

Been going to Neovision for a couple years now for various Botox and filler. Dr. Gipson does a great job. Very knowledgeable, friendly and never a long waiting time.

Jun 19, 2019

Love Dr. Gipson & staff. This doctor is always in, is personable & professional. He & his staff have created a beautifully welcoming space which transmits warmth, welcome & care for their patients.

Jun 17, 2019

Always a pleasant experience. Dr Gipson takes his time and explains everything to his patients. Office is clean and staff very friendly.

Jun 17, 2019

Excellent environment, everyone is very friendly and helpful. I never have to wait a long time to get taken care of. Dr. Pathan is very easy to talk to, patient and genuinely cares about my well being.

Jun 5, 2019

Love this place they r very friendly and very good service.

May 27, 2019

The staff at Neovision was very supportive. Myself being a woman I suffered from coarse hair growth my entire life on my face and chin. They gave me my life and my confidence back, I am forever grateful to them!

May 8, 2019

Excellent service, friendly and professional staff and an extremely knowledgeable and patient doctor. The doctor answered all of my questions, gave me excellent advice (which worked) regarding my issue and gave me several options for my allergic eyes. Finally, they have a wonderful selection of frames to choose from.

Apr 22, 2019

Dr.Gipson and staff are EXCELLENT and extremely professional!

Apr 18, 2019

GREAT Experience! The Dr. was so kind and incredibly informative. The cost was much lower than expected. He was happy to kindly point out the areas I may want treatment as well as cost, timeframe and expectations. I decided to go with all of his recommendations and am looking forward to the results.

Apr 15, 2019

I plan on bringing my 9 year old here!

Apr 3, 2019

Dr. Gipson and his staff are WONDERFUL! I go there for both my eye care and Botox/dermal fillers. I have always been pleased with every result and the quality of Dr. Gipson's work is the best I've ever seen!

Mar 29, 2019

I had an appointment at 1:30 pm. I arrived at 1:24 pm and signed in only because I saw the clipboard and had a seat. I made eye contact with a couple of the staff members but unfortunately, nothing was said to me at all until around 2:00 pm. A simple. "Hello, we will be right with you," I realize now, goes a long way. I just sat there for a half hour wondering what was going on and if anyone was going to say something to me. I think one of the staff members were "filling in" for the day but still, it would have been nice to at least have been acknowledged and maybe given a heads up that they may be behind today would have been stellar! Once they announced my name the staff were extremely friendly. The doctor was very friendly too and answered all of my questions. However, I think because they were behind he was a bit distracted too. At the end of my appt. he asked me to follow him. Put my chart on the front desk and walked away. I had to turn to him as he left to say thank you and he turned back and returned the thank you and quickly walked away. Overall, the staff were extremely friendly but I have to give a low rating simply because I wasn't greeted upon arriving or given any updates as I waited around 30 minutes past my appointment time.

Mar 25, 2019

I purchased a Groupon 2 years ago and have been back for treatment many times. They have a beautiful office with warm welcoming staff. Dr Lawrence Gibson is Awesome! He takes his time and patiently explaines everything. He is professional and thorough and I highly recommend him.

Mar 21, 2019

The office staff are very professional.

Feb 5, 2019

Excellent staff. Heather and Jessica make you feel at ease and are highly competent. Dr. Gipson, reassuring, professional, compassionate as always.

Jan 16, 2019

I've been going to Dr. Gipson since I moved to Pgh. in 2006. He and his staff are just great- very friendly and helpful. I trust Dr. Gipson's care and advice to the max!

Jan 9, 2019

Dr. G. is so polite and is very efficient. Fantastic at his work!

Jan 7, 2019

Extreme appreciation for explaining what was going on in my eyes in terms I understand and encouragement during exam.

Jan 6, 2019

Dr. Gipson and the staff have always been great! He always makes sure you’re happy with your results and isn’t just money hungry. He is very knowledgeable about anatomy and how to get appropriate, attainable results. They are all very kind and caring. I wouldn’t want to go anywhere else.

Dec 21, 2018

Both Drs. Gipson and Pathan are very knowledgeable and friendly.

Dec 18, 2018

Excellent service. Very satisfied. Friendly staff.

Dec 6, 2018

I had a wonderful experience at Neovision. Everyone was very accommodating and gracious.

Nov 7, 2018

Customer service seems to be very high on the list for the staff here. They are friendly and courteous and explain everything in a manner that can be easily understood. They do their jobs effectively and efficiently. It makes you feel comfortable and confident going to The Eyesight Center

Nov 5, 2018

First time for Botox....Everyone was so nice and helpful...answered all my questions without hesitation ...great experience!!

Oct 9, 2018

Everyone was professional and exceptional, kind and thoroughly explained all procedures to me.I was very pleased with the results.

Oct 6, 2018

I was very happy with how attentive, nice and friendly Dr.Gipson and his staff are.

Sep 10, 2018

Very friendly, comfortable

Jul 17, 2018

Very professional, knowledgeable and friendly staff. Been going to them for many years. An enjoyable visit always.

Jun 19, 2018

The doctor and his office staff were all very professional, courteous, and helpful. I am looking forward to my next appointment

Jun 4, 2018

Very fast service and they were capable of providing all the OSHA required baseline tests that other eye care providers could not support. The doctor was very willing to explain what the tests were and how they worked when asked. I was able to schedule an appointment on a Thursday for that Friday.

Jun 4, 2018

Both Dr. Gipson and Dr. Paton seem to excel in their knowledge about ophthalmology. I feel that they are the best and genuinely seem to care about each and every person who enters through their doors.

May 31, 2018

very nice doctor explains everything easy to translate to you

May 29, 2018

This was my first Botox appt and definitely one of many more to follow. While I’m a medical professional Dr Gibson was so thorough in explaining what was needed to the point he named muscles around my eyes that I have never heard of! Honestly. I’m impressed with his professionalism and caring attitude , wanting to the the best for me to achieve the best look. I left feeling so elated. Also the staff ,especially his assistant was extremely professional and sweet to offer running out to my car to prevent getting a ticket.... I had 3 hrs so that wasn’t necessary however just the fact she offered.... who does that ? Again. Above and beyond in service. And most importantly seemingly genuine service

May 25, 2018

Timely review. Professional treatment. Thanks

May 18, 2018

Upon arrival, what a kimd soul working the front! She was upbeat and answered all my questions thoroughly and never hesitated... Next , Dr. Gibson explains everything to you- he has a gentle and calm demeanor and i trusted him from the moment we met-and because if this I booked my blepharoplasty thru his office as well! So a hige Thank You to everyone in the Charleroi office and Dr. Gibson!

May 17, 2018

I always have a great experience at both Neovision office locations. I completely trust Dr. Gipson's care.

May 17, 2018

Excellent service. Everyone is very helpful and friendly which makes for a pleasant and relaxing atmosphere.

May 9, 2018

Lenka was awesome. She was transparent in informing me that the machine used for my procedure is not designed for pigmented skin and therefore it has a small chance of not working. She also reassured me that her clients who are people of color have had successfully results. I gave it a try and liked the results and I plan to continue my sessions.

May 7, 2018

Professional, friendly, and caring staff!

May 4, 2018

I have been going to the Eyesight Center for years, since I had an eye injury that Dr. Gipson healed for me.

May 3, 2018

The office is hospitable and attractive, and the doctor's proficiency invoked my confidence.

May 2, 2018

very professional, appointment on time, fun experience

May 2, 2018

The eye doctor was great, but the wait was horrible. I was there for over an hour and actually being with the doctor lasted ten minutes.

Apr 17, 2018

VERY nice people very happy with the service

Apr 5, 2018

My visit was very welcomeing staff are very genirious and the Dr is wonderful I recommend to everyone.

Apr 2, 2018

Between the Dr. and the staff, you are always welcomed as you walk in the door, and you are treated amazingly. I would recommend anyone looking for an eye doctor to go to this place.

Mar 16, 2018

I received Botox with Dr. Gibson and he was amazing! This was easily my best experience with getting Botox. He took the time to answer all questions and thoroughly explained what he was doing and why. I will definitely be back!

Mar 8, 2018

Office staff was very professional. I believe that because I purchased thru a Groupon offer, I was given less Botox than 20 units OR it was mixed with water. I have had Botox twice in the past and had immediate results. After getting Botox at NeoVision, I’ve noticed no change at all. Hopefully customers that do pay full price get what they pay for.

Feb 28, 2018

A pleasant experience. Doctor and aid both very nice and very informative.

Feb 26, 2018

The office is very nice. The people were friendly. They made me feel very comfortable. I've found a new eye doctor.

Feb 20, 2018

The online support appears disjointed. I make appointments (cancelled twice by your office) then receive e-mails telling me to please schedule an appointment that I'm overdue despite having an appointment coming up in a few days.

Feb 19, 2018

very pleased as a new patient

Feb 12, 2018

Neovision always has the frames I like (Iyko-Inyake) and it is always hassle free scheduling. Dr Gipson is the board certified staff Ophthalmologist. It's comforting to have an actual medical doctor conducting your eye exams instead of the typical optician. Neovision has been my place to go for all my glasses and eye health needs. I've worn glasses all my life and understand how important healthy vision is......I don't fool around when it comes to my eyes.....nobody should.

Feb 10, 2018

Dr. Gipson was very friendly and kind. But also professional. Staff was excellent also.

Feb 10, 2018

Dr. Gibson and staff were wonderful! I received the Botox special and got great results. I told him what I was trying to achieve and Dr. Gibson listened to everything! I will be back and even looking into other procedures to get done. Very honest and trustworthy.

Feb 7, 2018

Very professional atmosphere. Flexible hours

Jan 29, 2018

I though the doctor was very good. He listened, answered questions and took the time to be very thorough.

Jan 28, 2018

The doctor was very good. He took the time to talk and explain things. Very thorough.

Jan 28, 2018

Outstanding!!! Walked in off the street with a major eye problem, and was provided with an immediate appt. The office staff was kind, courteous, and genuinely caring. The doctor was thorough and explained the seriousness of my issue and helped me make a plan. Office staff got me an appt. with a surgeon for the next morning. I cannot say enough about the level of care I received at the Charleroi office. I will be forever grateful to the entire staff, and will recommend them to my family and friends!

Jan 17, 2018

Dr. Gipson is, by reputation, more honest and direct than most when it comes to treating adult patients. His lack of bedside manner should not deter a person from seeking his service, which is exceptional. A rare gem who will tell a person the truth and what they need to know is better than a C student who just wants your $$$. I respect this man - also his level of education, experience and expertise. I was delighted with his kind treatment of my child (I really didn't know if the brutal honesty with my husband was an 'attitude' at first!) If you want a true, talented professional (and no BS) - he is your champion.

Jan 16, 2018

I was very pleased with Dr Gipson's eye exam & thorough explanation of the findings. The young woman who assisted me in selecting eyeglass frames was very helpful.

Dec 20, 2017

I loved my experience at neovison. The front office staff was very friendly and smiled the whole time. The waiting area is clean and they show videos of other procedures and things to keep you preoccupied. The testing was quick and painless . The doc came in within 5-7 mins of me being in the room. The glasses were reasonable and the staff helps you pick the best fit for your face. They offer payment plans on glasses and you don't have to worry. I will recommend this doc to anyone and plan on bringing my son to this provider.

Dec 17, 2017

Great service. Very attentive to or needs. Friendly and knowledgeable staff.

Dec 1, 2017

everyone was great and the doc was fine and listen to what you wanted

Oct 18, 2017

excellent idea! Environment was clean and professional,expansion made the environment a place that's hard to leave,this site allows praise of you service.

Oct 16, 2017

Dr. Gibson was great, explained everything thoroughly. He and the staff were kmowledgable and friendly.

Oct 16, 2017

Office staff friendly, courteous. Dr. Pathan great addition.

Oct 11, 2017

Friendly staff and they take the time with their patients....

Oct 2, 2017

All of the employees are always so kind and friendly, including Dr. Gibson. I always recommend Dr. Gibson to family and friends who are looking for an eye doctor. Thank You

Oct 2, 2017

The physican was very thorough and explains everything before he does it. takes his time and and offers to answer any questions. prices for BOTOX are affordable.

Oct 2, 2017

So far, very satisfied. Got in same day that I called.

Sep 27, 2017

The staff and Doctor's are very friendly and knowledgeable and are always looking for ways to do things better for their patients. I highly recommend them.

Sep 20, 2017

The staff were very helpful and very informative on what would need to be done.

Sep 19, 2017

Appointment was on time and the staff was very friendly. The doctor was fantasitic and very polite. I am very pleased with the results and i would recommed NeoVision to anyone. Very professional!!

Sep 18, 2017

Dr Gipson is extremely personable, professional, and willing to do all that he can to live up to the patient's expectations! I would definitely recommend him.

Sep 9, 2017

My experiences with Dr. Gipson and his staff are always excellent. I feel welcome and cared for there.

Aug 30, 2017

Dr. Gipson is extremely knowledgeable and very personable.

Aug 30, 2017