Los Gatos Optometric Vision Care

Star Star Star Star Star 32 Reviews

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Reviews

StarStarStarStarStar .Solid Performance —    (Patient since 2018)

You guys do a great job from start to finish. You guys are on time and kept things moving. I enjoyed Dr. Conner who I met for the 1st time. He was very thorough and took the time to tell you why he was doing the test he was doing.


StarStarNo StarNo StarNo Star Disappointed —    (Patient since 2018)

After all the years with an optometrist that understood my severe vision impairment, it was very disappointing to meet with a young optometrist that was literally talking out loud to himself about the steps to take in my exam to make sure it was all done correctly. He was obviously educated and qualified, but going through the steps of an exam with no patient connection. I'm disappointed this practice was purchased by a vision company instead of an individual.


StarStarStarNo StarNo Star Change of management ok, but treat long-time... —    (Patient since 2018)

Change of management ok, but treat long-time customers differently. When I walked in, I was immediately asked a barrage of questions by the receptionist -- all information which my prior doctor already had on file. An introduction about what's needed to assist transfer of records to the new company or a simple greeting/ acknowledgement that I hadn't been there since the new management -- would have helped. then the first tech didn't know what she was doing. She had to get up multiple times to ask someone in the back room about the machines. And even after that, she had to re-do, and still got one wrong (the one reading the current Rx in existing glasses.) The optometrist caught the error and sent her back to redo it. The optometrist himself seemed good. Likewise the optician was experienced and good. One complaint about the new lenses -- where the lenses were inserted into the frames, they were rimmed with something very hard to get off with soap or the standard Crizal cleaner. These should have been cleaned up by the optician or tech before they were handed to me.


StarStarStarStarStar Really nice experience.The most thorough eye e... —    (Patient since 2018)

Really nice experience. The most thorough eye exam I have had in years.


StarStarStarStarStar Great staff! Excellent optometrist! —    (Patient since 2018)

Great staff! Excellent optometrist!


StarStarNo StarNo StarNo Star The exam was fine but you didn't follow up and ... —    (Patient since 2018)

The exam was fine but you didn't follow up and send me an invoice as promised. I would have preferred that you print and give it to me while I was there but agreed because it seemed easier for you. Please send it to billepling@mac.com. William Epling


StarStarStarStarStar First meeting with the new team. They were plea... —    (Patient since 2018)

First meeting with the new team. They were pleasant and professional.


StarStarStarStarStar Dr Pan was very thorough and took the needed ti... —    (Patient since 2018)

Dr Pan was very thorough and took the needed time with me.


StarStarStarStarNo Star Very nice people made feel welcome and at home.... —    (Patient since 2019)

Very nice people made feel welcome and at home.👍🏾


StarStarStarStarStar A very friendly place. Lots of staff to help. V... —    (Patient since 2022)

A very friendly place. Lots of staff to help. Very efficient . Dr Costos was amazing .


StarStarStarStarStar Great place! —    (Patient since 2020)

I love the service! Everyone is super nice, punctual and know what they’re doing. Totally recommend it.


StarStarStarStarStar Technology and exam process was stellar. Everyo... —    (Patient since 2022)

Technology and exam process was stellar. Everyone was very attentive and supportive. Thank you!


StarStarStarStarStar Super friendly staff. Dr. Jim is great and Kim ... —    (Patient since 2020)

Super friendly staff. Dr. Jim is great and Kim always picks the best frames for me!


StarStarStarStarStar Love the service at The Los Gatos Optometric Vi... —    (Patient since 2019)

Love the service at The Los Gatos Optometric Vision Care Office as well as their selection of eye ware! GORGEOUS!!


StarStarStarStarStar Dr. Jim is always a thorough and concerned doct... —    (Patient since 2018)

Dr. Jim is always a thorough and concerned doctor. When there is a problem he does not handle, he refers to one of the best specialists available and I appreciate that.


StarStarStarStarStar Always friendly and professional. Been going h... —    (Patient since 2018)

Always friendly and professional. Been going here many years, Dr Jim and staff are great!


StarStarStarStarStar Great Service and High Tech! —    (Patient since 2022)

Always dreading getting my eyes dilated. My last doctor didn’t have space until May so I went looking elsewhere and so glad I did. Dr. Contos was excellent and their technology made it so much easier than it used to be. Really friendly and high quality service.


StarStarStarStarStar Good visit —    (Patient since 2019)

Good visit… staff very friendly and staff easy to work w


StarStarStarStarStar Dr contros was amazing. I’m so grateful for his... —    (Patient since 2018)

Dr contros was amazing. I’m so grateful for his help in fitting me in for eye issue


StarStarStarStarStar Dr. Jim —    (Patient since 2018)

He is always patient and kind, explaining all the procedures and discussing options with me.


StarStarStarStarStar Efficient and knowledgeable.  —    (Patient since 2018)

Friendly and professional staff. Dr. Pietrantonio has always provided excellent care. He has been able to perscribe corrective lenses to solve my very poor vision.


StarStarStarStarNo Star Caring thoughtful service —    (Patient since 2019)

I have been coming here for 4 years now. Have found the service to be professional and caring. They work within the parameters of your insurance to find the most optimal cost structure for your glasses.


StarStarStarStarStar Rock Solid 2020 —    (Patient since 2018)

Good experience - except using laptop to input purchase seemed to take a longer than usual


StarStarStarStarStar Great advice and everyone is very nice. —    (Patient since 2019)

Great advice and everyone is very nice.


StarStarStarStarStar The team at LGVC is better than perfect! They ... —    (Patient since 2018)

The team at LGVC is better than perfect! They treat me like family, and, of course, Dr. Jim is the very best on the planet. He has been taking care of my eyes for at least 40 years and I feel confident with his guidance moving me in the right direction. (I can see every step of the way.) Thank you, Dr. Jim!!!!!!!


StarStarStarStarStar Solid Services —    (Patient since 2021)

I was happy with my comprehensive eye exam and felt like the staff and optometrists were knowledgeable, thorough, and polite. They took extra cares to keep things covid-safe. While I was in the waiting room prior to my appointment I watched a “Karen” who was very late for her appointment demand to be seen and I was impressed with how the front desk staff handled the misbehavior sternly but also courteously.


StarStarStarStarStar Dr Contos is efficient, friendly, informative -... —    (Patient since 2018)

Dr Contos is efficient, friendly, informative - answers any questions well. The front desk and eyewear sales specialists are also very friendly and excellent at assisting in finding styles that suit.


StarStarStarStarStar My family have been coming to Dr. Jim for many ... —    (Patient since 2018)

My family have been coming to Dr. Jim for many years now. Dr. Jim and staff are always very professional and courteous. I always enjoy coming to Los Gatos Optometric Vision Care.


StarStarStarStarNo Star The care and service is great every time. Thei... —    (Patient since 2019)

The care and service is great every time. Their management of covid-19 issues was very good and still ongoing. Their prices for glasses are pretty high even with the VSP insurance discounts, but the quality is very good.


StarStarStarStarStar Eye Care with a Vision —    (Patient since 2019)

The LGOVC is a very comfortable office of dedicated employees who make every appointment a pleasure to visit. The wide selection of eye frames allows you to know you have the latest choices available.


StarStarStarStarStar Dr. Pietrantonio is proactive about medical con... —    (Patient since 2019)

Dr. Pietrantonio is proactive about medical concerns and I appreciate that. The staff is helpful and pleasant.


StarStarStarNo StarNo Star I don’t like recommending any services to my fr... —    (Patient since 2018)

I don’t like recommending any services to my friends or colleagues.