Dr. William Andersen
Chantelle Gastinger PA-C
1525 Reviews
This was the first time I had seen Molly, and I was very impressed. She was thorough, friendly, and engaging.
Feb 13, 2024
Great service from every time and in a timely fashion!
Feb 6, 2024
I had a skin cancer procedure performed by Dr Andersen. Dr Andersen was very professional, but also very friendly. He explained the whole procedure and told me what to expect, and what to do after the procedure. His assistant nurse was also very nice and friendly.
Feb 2, 2024
My husband and I were very pleased with your services. Everyone is very friendly and professional.
Jan 31, 2024
on time, quick service in the exam room, very pleasant. Overall excellent.
Jan 31, 2024
I requested a visit to have some spots on my head checked and taken care of, if necessary. All the spots (actinic keratosis) on my scalp were taken care of with Cyrotherapy at my request, except for one spot for which a biopsy was recommended. I agreed to the having the biopsy and a shave biopsy on my scalp was accomplished. I left with the instructions of care for the site of the biopsy. All of this was accomplished within a week of my requested check. Excellent work done promptly. I was notified the I am to return in 3 months for a check on the shave biopsy in order to make sure there is no additional concern. That appointment was scheduled at the conclusion of notification of the biopsy status. Again, excellent procedure and work.
Jan 30, 2024
Went to have a few moles looked at, one specifically I wanted removed. I was in and out in no time and the procedure was painless. Very happy.
Jan 30, 2024
Dr. Anderson, treated my condition with understanding my condition. The medication was a big help.
Jan 29, 2024
Everyone at this practice is sharp, professional, and patient focused. That theme is reflected in the sharp office and medical spaces and the attitude of all who I see during my visits.
Jan 25, 2024
Always professional service with top notch doctors and assistants.
Jan 25, 2024
The visit went well. I had the examination and treatment done in a reasonable amount of time.
Jan 25, 2024
First time being a patient here. I am usually averse to Doctor visits and can be quick to criticize but this was a very good visit, very professional staff and provided great service as well as information.
Jan 25, 2024
Very happy with the level of care I receive at Lancaster Skin Center. Everyone is very professional and helpful from the ladies at the desk to my physician Dr Anderson. I very much appreciated the copy of the study Dr Anderson did on sunscreen, this practice is concerned with preventative care as well as addressing current needs.
Jan 25, 2024
A great experience. A very thorough exam & explanation of my examination & outcome .
Jan 25, 2024
I was disappointed and surprised with my visit. I wasn’t offered a gown and when the NP/Dr came in I had to fumble with my clothes to show the spots/miles I had concerns with. I felt rushed in and out, I thing to worry about. I have to wonder if my experience would have been different if I wasn’t a self-pay.
Jan 24, 2024
Everyone was very helpful and polite!!
Jan 24, 2024
Very pleased with the service that I received on Jan.22nd. The only thing I didn't like was that you don't accept my insurance. Sally Martin
Jan 23, 2024
Molly was wonderful. She is a great diagnostician and a good listener.
Jan 23, 2024
First time I was there and it was a very pleasant experience very informative and glad everything was ok with me . Staff is very nice . See you again next year
Jan 23, 2024
Everyone is always friendly and courteous. I'm aways seen on my scheduled appointment time.
Jan 19, 2024
Disappointed in visit. Did not feel taken seriously. Have black area on toe & toe very painful. Only x-ray & told to put Vaseline on area. Call if gets worse. Msg PCP for better direction.
Jan 19, 2024
Had an appointment with Molly on Jan. 15 to remove some skin cancer cells. She did a great job, was very professional and caring. Took extra time to explain the procedure and what I could expect. I asked her if she had time to look at some other spots that I had concerns over and gladly agreed to review. Also, each appointment I've had was on time and thorough. Very satisfied with my overall experience.
Jan 19, 2024
Staff and doctors are super friendly and explain everything they are going to do
Jan 19, 2024
I believe I'm getting excellent care and any skin issues I developed will be handled quickly and well
Jan 17, 2024
Great medicial attention.
Jan 17, 2024
First class beginning to end.
Jan 16, 2024
The staff is so friendly and helpful. It was nice to meet Ophelia and, as usual, Chantelle and her staff are very thorough and helpful. They answered all of my questions and concerns.
Jan 16, 2024
Molly is always a joy to see!
Jan 16, 2024
professional staff caring staff ,always explained procedures.
Jan 12, 2024
Very friendly and attentive visit.
Jan 12, 2024
Thank you for another great experience. All aspects of my visit went very well.
Jan 11, 2024
Dr Andersen is a wonderful, personable and thorough Dermatologist. I would recommend his practice to anyone!
Jan 11, 2024
The evaluation and treatment went well and I wad pleased with the outcome.
Jan 11, 2024
Staff was courteous and responsive to my concerns.
Jan 11, 2024
You guys do great. No particular suggestions for improvement!
Jan 11, 2024
Was very happy with my appointment. Didn't wait long. Nurse was friendly and nice. I saw Molly and she answered all my questions and told me everything looked good. She also was very nice, friendly and easy to talk to. Overall great appointment.
Jan 10, 2024
The rooms were small and close to front where when door opens people going passed the room could see a patient in room while undressed, etc. Not very private.
Jan 10, 2024
Dr. Anderson and staff take care of my needs on a professional level.
Jan 10, 2024
Got me in early for my appointment. Quick removal of stitches. Professional staff.
Jan 10, 2024
Wonderful PA, very pleased with her. Explains everything.
Jan 10, 2024
My visit for my skin check was thorough and the discussion was easy. Dr. Anderson answered my questions satisfactorily, and took a photo of one area of concern to be watched over the next 6 months. I was very satisfied with the appointment.
Aug 4, 2023
Dr Anderson does a great job!
Jul 28, 2023
5 ⭐️ Called me quickly when they had a cancellation and Molly and her assistant were so nice!
Jul 24, 2023
Good experience with fast and friendly people
Jul 24, 2023
Easy check in. Welcoming and attentive nurse. Doctor Anderson was attentive, and addressed and was very helpful.
Jul 20, 2023
I waited only a brief time before seeing the Dr. I was pleased that she took time asking me pertinent questions RE: my past history of skin issues and listening attentively.
Jul 20, 2023
I have been a patient with the gals from the Lancaster Skin Center for years and I have nothing but praise for al of them. I have known Kathy personally for a long time and you won't find a better person. I have gotten to know Karen and all the other friendly faces up front and they are all wonderful to deal. And since I am not the sharpest person in the drawer when it comes to tech things, they always help me through. And, of course, Chantelle, my doctor. I trust her completely and she has never let me down. And to top it off, she is one of the nicest people I know. So, to sum it up, I would never think of ever going to another office. Not when I have the best with the Lancaster Skin Center.
Jul 20, 2023
I am very comfortable with Dr. Anderson and his staff whenever I have a yearly check-up or a visit with a concern.
Jul 19, 2023
Staff is very efficient, friendly, and thorough.
Jul 14, 2023
This was my first visit and the person who saw me exceeded my expectations. I will definitely come back here when I need to.
Jul 13, 2023
Despite their overwhelming schedule and having to wait a bit, my concerns were addressed and were taken care of.
Jul 13, 2023
Fast service with explanations on the procedure done. Always prepared for the treatments step by step. Pleasant office and nursing employees.
Jul 13, 2023
The appointment was very satisfactory itself. My disatisfaction was they they no longer accept my insurance coverage.
Jul 12, 2023
I was seen on time. The gal who checked me in was very friendly and cheerful.
Jul 12, 2023
Staff was great. The lady at the front desk helped with tablet to check in. Nurse was exceptionally. As always Dr, Anderson was friendly and patient.
Jul 11, 2023
Chantelle was very pleasant, cooperative and understanding of my wishes.
Jun 30, 2023
Beautiful office and friendly ladies at the desk. Thank you for letting my husband get the medical attention he needed. Thank you for the phone call that came in response to my email Joanne Alban for Don
Jun 30, 2023
I am happy I found a practice that has a pulse dye laser, and am looking forward to see if it helps my rosacea and vascular lesions. I will wait a couple of weeks, and if it is helping, I might get another treatment done.
Jun 30, 2023
i was treated quickly, team was very profesional and courtious. I would recomend them to everyone.
Jun 29, 2023
Awesome Team… and, Molly is fantastic.
Jun 28, 2023
Everyone was awesome. Felt very relaxed.
Jun 28, 2023
REALLY LIKED 'MOLLY' AND 'SAVANNAH' ... BOTH TOTALLY PROFESSIONAL (LISTENING TO ME, CARING, KNEW WHAT THEY WERE DOING, COMPETENT), AND WARM AND FRIENDLY LIKE US / REGULAR PERSONS :) - AND THAT'S TOTALLY A COMPLIMENT, WHICH I AM NOT ALWAYS ABLE TO GIVE AFTER VISITING A MEDICAL OFFICE ... THERE ARE MANY OUT THERE WHO NEED TO TAKE SOME LESSONS FROM MOLLY AND SAVANNAH. ♥
Jun 28, 2023
Excellent skin check appointment. Thank you (Molly & nurse) for your help.
Jun 27, 2023
My appointment with Molly went very well. I would definitely recommend your office with my friends.
Jun 26, 2023
Sent me a reminder of my annual appointment in a timely fashion. Doctor was on time for the appointment and very professionally and thoroughly examined my skin for any areas needing attention or care.
Jun 26, 2023
My doctor and nurse were fantastic.. My doctor has beautiful, positive energy. It was like sunshine. She was energetic and filled with joy. They both were very knowledgeable, courteous and there was not much of a wait time which I love. I am looking forward to seeing them again, my rating is 10 out of 10.
Jun 26, 2023
Looking to great results Will be back for more
Jun 22, 2023
Very professional and very friendly. Would recommend.
Jun 21, 2023
Everyone was very professional.
Jun 19, 2023
Always great service and appreciate Dr. Anderson's pleasant personality!
Jun 19, 2023
Appreciate the professionalism
Jun 15, 2023
Office staff and Molly are the best!
Jun 14, 2023
The girls at the front desk were friendly The dr & her nurse were fast & got right to the point, The whole office was calm & nice
Jun 14, 2023
My appointment was perfect - timely, efficient and pleasant.
Jun 14, 2023
Chantelle. Is really great,,, she takes the time to meet your needs and listen. Never feeling rushed very sincere…
Jun 9, 2023
As usuaI, I felt welcomed by the staff . I also found that my examination was thorough and very considerate. Thank you.......
Jun 8, 2023
As always, Dr Anderson reviewed & treated, always through and reassuring. Friendly staff.
Jun 7, 2023
Staff is always courteous and accommodating. Check in is easy with large, clean waiting room facilities. Professional staff is great and would highly recommend services at LSC.
Jun 7, 2023
Very friendly and knowledgeable. Excellent service and help.
May 31, 2023
Great service, knowledgeable and trustworthy!
May 29, 2023
Excellent service, Friendly staff, Very helpful too
May 23, 2023
The quality of service rendered was adequate. I appreciate the time that Dr. Anderson spends with me to examine me carefully. I have reservations about how the finances work for this practice.
May 23, 2023
Smooth visit without much wait and time taken to listen to concerns and answer any questions. Patient for many years receiving great care.
May 20, 2023
Lancaster Skin Center is awesome. I have been going to Dr. Anderson for many years. The staff is always friendly. I highly recommend this practice for your skin care needs.
May 18, 2023
Awesome. On time, pleasant, staff was very good.
May 18, 2023
Thank you---good experience----no waiting---see you again.
May 17, 2023
Large waiting area. Visits are very close to appointment time. Skin assessments are thorough, with adequate opportunity for quesions.
May 17, 2023
The entire staff was friendly and professional. They addressed all of my questions and concerns. This was my first visit and I was very satisfied. Thanks!
May 15, 2023
Was greeted warmly and attended to promptly. I am especially appreciative of the quickness with which I was granted an appointment, upon referral by Dr. Richard Yunginger. Dr. Gastinger assessed my skin lesion assuringly and explained the continuing care clearly.
May 12, 2023
Excellent care, professional team
May 11, 2023
Thank you—lovely staff and Dr. Anderson is a dermatologist I have a lot of faith in
May 10, 2023
Excellent professional service
May 9, 2023
1) Greeted by desk personnel in a friendly manner- 5 stars. 2) Taken to exam room & interviewed re reason for appt. - BP taken - not treated rudely but attitude of “nurse” was perfunctory at best. 3) Saw Chantal next - while not unpleasant communicated an “all business” attitude. Told me that in the future I needed to specify wanting a full body scan appt. when scheduling an appt. - info I’d never known previously. This was puzzling since the waiting area for patients was not occupied when I left & had few (2 others) waiting when I arrived. In general patient “Pleasantries” and “experience” were most evident upon arrival & departure. Services performed by professionals were certainly satisfactory but lacked a professional/pleasant patient experience. - 3 Stars
May 8, 2023
I appreciate the easy of my visit. Everyone was friendly and the visit was timely. I had a good report which was great as well.
May 7, 2023
Very professional atmosphere. Chantelle is excellent.
May 6, 2023
Chantelle is unfailingly welcoming, cheerful, attentive, efficient, and knowledgeable. I also appreciate the capable and caring staff.
May 6, 2023
Excellent thank you feel better
May 3, 2023
Dr Anderson saw me promptly, answered all my questions. Thank you
May 2, 2023
I am always seen at my appointment time. Staff is always pleasant and efficient.
Apr 28, 2023
My name is Gladys V., I highly recommend Lancaster Skin Center.
Apr 28, 2023
Very professional doctor and staff.
Apr 28, 2023
Great staff. Full explanation of the process.
Apr 28, 2023
I have been a patient for the twenty years I've lived in Lancaster County. I have always been happy with the treatment provided by Dr. Anderson and his great staff.
Apr 27, 2023
Very happy, as always, with entire experience!
Apr 27, 2023
I waited over 45 minutes no one came out to say why they were running behind or to apologize. I feel like he was very rushed for time- I was a new patient and he wasnt in the room more than 15-20 minutes. The room was very small. The office was very run down. I had reports sent to them- nothing was prepared- office staff should have called to get results of previous pathology.
Apr 26, 2023
I was carefully checked and all my questions werer
Apr 26, 2023
Friendly, thorough, professional, knowledgeable.
Apr 25, 2023
Every thing was done very well.
Apr 14, 2023
The staff are always friendly and my appointment was right on time. Dr. Anderson is very professional and thorough with my exam. He took great care of my concerns. I feel very comfortable that I am receiving great medical care.
Apr 13, 2023
Pleased with the prompted analysis.
Apr 13, 2023
Was very pleased with the service very effect and friendly office help .love Chantelle.
Apr 10, 2023
Was very pleased with the service provided, check in was quick and the procedure was efficient. Thanks!
Apr 10, 2023
Everybody is friendly and efficient. No wait and Dr. Anderson is attentive to your concerns and answers any questions you may have.
Apr 8, 2023
On time appt. Nurse L. Was very nice. Molly was very nice. Very knowledgeable. Answered all my questions. Gave options and suggestions
Apr 5, 2023
Had a great first experience here! Molly was kind, professional, and answered my questions. All the staff were friendly, and the whole experience was very positive, and also very quick! I was in and out so fast.
Apr 5, 2023
On time, fast in and out appointment. Molly Casey was friendly and professional, she made me feel very at ease.
Apr 5, 2023
Dr. Anderson as usual did a thorough examination. Staff was courteous and helpful. It was a good experience.
Apr 4, 2023
The entire staff is very professional and are very thourough with their diagnosis.
Apr 4, 2023
I had a great visit in the dermatologist was very nice and helpful!
Mar 29, 2023
I hope I have the names right. We first met with the nurse, Savanna. She was delightful and knowledgeable. Then Molly came in and I can say, I never met such a friendly, helpful, knowledgeable LPN. When we return, we will ask to see them both.
Mar 28, 2023
The office staff from the front desk, nurse and doctor are all very professional, friendly and helpful. Office appearances is very pleasant and clean. Dr takes time to explain what she is doing.and any findings.
Mar 27, 2023
Very prompt and professional
Mar 25, 2023
The doctor took care of the issues I had come in for. However, I just felt like she wanted to go as quickly as she could, answer my questions as quickly as she could and move on. It was one of the fastest skin checks I have ever had. I am hoping it was thorough enough. I just felt like she rushed and didn't have time to elaborate on the questions I had for her.
Mar 24, 2023
Great pre-visit communication. Helpful sign-in staff. Appointment with Chantelle Gastinger was courteous, professional and efficient without being too hasty. This was my first visit and I will stay with Chantelle as my dermatology needs are monitored and treated.
Mar 24, 2023
Dr. Andersen and his helper are very competent, and others of the staff were very nice to me.
Mar 24, 2023
The staff is always very friendly and attentive to my dermatological needs. I am confident that my health, comfort, and well-being is their top priority. I trust I am receiving the best skin care possible.
Mar 23, 2023
Great physician and support staff. Always running on time!
Mar 23, 2023
I always feel very cared about in your office.
Mar 23, 2023
An all over positive first visit. Staff warm and friendly and Molly all the good things the friend who sent me there stated.
Mar 21, 2023
Doctors answered all my questions and concerns.
Mar 17, 2023
Diane and Jessica said they were pleased with their visit and would rate it five star. I visited on March 6 and rated my visit five star also but did not receive your survey. However, I wrote a email to you yesterday concerning my experience with your staff after I helped Diane and Jessica into the examination room. Attached is a copy of that memo: Dear Dr Anderson, I drove Jessica and Diane today for their annual exam. I wheeled Jessica into the exam room, and Diane also was there for her own exam. On the way out I mentioned to your Receptionist that I had a procedure last week and the opening was still painful. I stated I would like you to take a one second look at it to make sure it wasn’t getting infected. She said no, and that you were booked up and I would have to make an appointment. I gave her an old New York answer: Forget about it! I’ve been a patient of yours for over 30 years. I know you would not be so cold and rude. I’ll take my chances rather than have to drive another fifty miles for a One second exam. Hope the Mets and Giants make it this year! Regards, Bob Berardi Sent from my iPhone On Mar 15, 2023, at 7:33 AM, Lancaster Skin Center PC <registration@phreesia-mail.com> wrote: Lancaster Skin Center PC 190 North Pointe Blvd Lancaster PA 17601 P 717-560-6444 F 717-569-1044 We're committed to your health and safety during COVID-19. Check in now!
Mar 16, 2023
I was told to wear a mask, but when I got there nobody was wearing one. But then the examining Dr. was wearing a mask, and I thought later, was that where I should have had my mask on?
Mar 14, 2023
Everyone was super nice and care was quick and efficient.
Mar 13, 2023
Your facility is amazing...everyone is very informative and full of knowledge on what they are going to do for me....I loved the whole experience! Thank you!!
Mar 13, 2023
I was seen promptly at my appt. time. The specialist was professional and answered all of my questions.
Mar 11, 2023
Very friendly and efficient office. Chantelle was very nice and explained everything as she was examining me. I would definitely recommend them.
Mar 10, 2023
Dr. Anderson was a referral to me which I explained to him at my appointment. I discussed my history of treatments with another practice and he was very informative about my skin conditions and options for treatment. I was pleased with my first visit to your office.
Mar 10, 2023
I had a good visit and examination of my skin was thorough. All my questions were answered. Molly Casey is an excellent provider and genuinely cares for her patients and what is going on in their lives in an appropriate manner.
Mar 7, 2023
Everybody was very nice and thorough.
Mar 6, 2023
It was my first time there and it went well. Everyone was courteous and informative. My nurse was thorough and the Doctor was very nice and explained everything to me. I was very pleased and look forward to coming back and would definitely refer to others.
Mar 3, 2023
Shantel is very pleasant and makes things less streef
Mar 2, 2023
Everyone at the Lancaster Skin Center were friendly, helpful and professional. Dr. Anderson, as always, was friendly and very professional. I feel confident in his care.
Mar 2, 2023
Molly was great and answered all my questions
Feb 28, 2023
No wait, thorough check of skin. Treatment for suspect areas. All good.
Feb 28, 2023
I felt well cared for as I received a thorough examination. The provider included explanation and education. I especially commend the nurse who went out of her way to provide further education and answered all of my questions. Excellent care !
Feb 24, 2023
Love Chantelle- very knowledgeable. Very efficient, all questions answered. Had back to back appointment with my daughter which was very convenient.
Feb 24, 2023
Very friendly and helpful staff! Great visit, thank you.
Feb 24, 2023
Quick review of what to use for scalp and skin. No visit review given, prescriptions were not called in 2 days after appointment. Directions for skin treatment given on tablet paper with Dr office name-panoxyl not called in. Scalp treatmwnt-DHS zinc shampoo not called into pharmacy Samples were provided.
Feb 23, 2023
Great location, and great supporting staff. Molly, was very thorough and very nice; very easy to talk to. I won't hesitate to come back, if needed and will definitely tell friends about this office.
Feb 23, 2023
Great staff, everyone was super friendly. I had clear instructions upon discharge and I feel like they listened and helped me. Great overall team!!
Feb 22, 2023
Excellent customer service and patient care
Feb 22, 2023
It would have been better if your website had clearly indicated which Blue Cross plan was accepted.
Feb 22, 2023
From the check in to the actual appointment to checking out, everyone was super friendly and helpful. I’m very happy with my visit and got all my concerns addressed!
Feb 22, 2023
Dr.Anderson is very thorough and easy to talk with
Feb 21, 2023
Excellent annual visit. Molly does a good job. The staff is excellent from front desk to medical staff. Kudos to all
Feb 18, 2023
Molly is the best. Appointment went smoothly.
Feb 18, 2023
Really liked Dr. Molly! Great bedside manner and easy to communicate with.
Feb 15, 2023
Front desk staff is amazing. Molly is so attentive to any concerns. Great overall experience.
Feb 15, 2023
It was a very pleasurable visit.
Feb 15, 2023
No discussion about skin tags and how to remove them. These are really bothersome in my arm pits. I wish I knew how to properly remove the skin tags. I have a keratosas patch near my ear that itches yet no willingness to remove it. Exam was fast and fortunately not anything cancerous.
Feb 13, 2023
Chantel answers all my questions and was very professional.
Feb 13, 2023
Everyone was polite, professional, and friendly...and Dr. Anderson is a great doctor. My family has been seeing him through the years. We all value his expert opinion, and “down to earth” warm care.
Feb 11, 2023
Rescheduling due to an injury was easy and pleasantly handled. Wait time at time of appointment was maybe 5 min. I was scheduled to see Chantel. I did not check name tags but assume that is who I saw. She addressed my questions and supplied treatments, one during appointment and the other was something I could pick up at the drug store. I left reassured.
Feb 10, 2023
Short wait, great care. Chantelle is fantastic. Knowledgeable, professional, wonderful manner.
Feb 9, 2023
Always moving you along. In and out quickly and that is good. Clear explanation ref treatment
Feb 8, 2023
The Team is very kind, knowledgeable, and professional. I feel I am in good hands.
Feb 8, 2023
I have been going to Lancaster Skin Center for many years and have never had a complaint. from the staff to the doctors, everyone is very friendly and informative.
Feb 7, 2023
Was very please with. The total exam. Done in a very caring professional manner. Waked out feeling no need to be concerned about anything.
Feb 2, 2023
Molly was thorough, efficient, and friendly. What more can you ask for.
Jan 31, 2023
Molly was attentive and knowledgeable and a pleasure to talk to about my issues.
Jan 31, 2023
I was welcomed by friendly staff and greeted warmly when I first arrived. My nurse also greeted me courteously and as scheduled. Lastly, Molly Casey was friendly and professionally zeroed in on my various skin concerns with respect to other medical changes I had experienced in the past year.
Jan 31, 2023
I have been a patient of Doctor Andersen for over twenty years Doctor A. and Staff have always been efficient professional and personable throughout the years. He and his Staff literally saved my life in the most stressful experience !
Jan 27, 2023
I was called back BEFORE my appointment time, what a nice change from most offices! The nurses and Dr. Andersen were very thorough and kind.
Jan 27, 2023
Registration and check out personnel were prompt and personable. My provider was thorough and pleasant.
Jan 27, 2023
Molly was fantastic! She was personable, thorough and efficient! The person who brought me into the office (petite, dark, curly hair) never introduced herself or mentioned what her role is. She was not friendly…kind of rude. She needs some customer service training. The front desk staff were polite, efficient and friendly.
Jan 25, 2023
Everyone was prompt and professional
Jan 24, 2023
From my initial entry to the Lancaster Skin Center, I was treated professionally with courtesy, knowledge and care. As a new patient, the checking procedure was quick and easy. On schedule I was taken to the examination room where I explained to both the nurse and to the CRNP Molly Casey why I was referred here for a 2nd opinion and a potential biopsy of the problem area. After a thorough examination of the skin rash she took a picture of the rash area. After returning from a consult with Dr Andersen, she did a punch biopsy of the area in question. An appointment for suture removal for next week was set up along with an explanation of how I would be notified about the biopsy results. Therefore, I believe my appointment and services provided by the Lancaster Skin Center rates FIVE STARS!
Jan 24, 2023
They took their time during my appt. They asked questions about my health. and really listened to what I had to say. (I wish they still took my insurance!)
Jan 24, 2023
Was seen by Molly Casey & another girl——they r both so kind, courteous, professional & caring—-have seen Molly before 😁she is wonderful!!!! Definitely a keeper👌LOVE ur office—-all staff r GREAT—-absolutely satisfied with my care
Jan 24, 2023
Personable staff, doctor was thorough and explained my health clearly, and the appointment was prompt and on-time, enabling me to get to back sooner than I expected
Jan 21, 2023
Awesome staff and doctor. Would highly recommend.
Jan 20, 2023
Dr. Anderson is an excellent physician and the office staff is very efficient and professional.
Jan 19, 2023
i always appreciate Dr. Anderson and how he does his examinations doesn't do something unless it is needed. the staff is also very friendly.
Jan 19, 2023
Very pleasant doctor visit.
Jan 17, 2023
I had not been to Lancaster Skin Center for quite a few years, but I remembered immediately why I chose them. Everyone is nice and helpful and I couldn’t believe I was able to see the same associate as years ago. This does not happen often! She remembered what she treated me for years ago and was so pleasant!
Jan 17, 2023
Pleasant professional office. Great Doctor and nurse.
Jan 16, 2023
Always appreciate Kathy's reception at the front desk. She is a terrific asset to the office!!!
Jan 13, 2023
I was extremely pleased with all aspects of the service!!!
Jan 13, 2023
No waiting. People friendly. Problem totally resolved. Thank you.
Jan 12, 2023
Very friendly, professional staff that takes good care of me.
Jan 10, 2023
Molly Casey is WONDERFUL!!! Very thorough and listens!
Jan 10, 2023
Molly was very thorough and I was please with the exam. She explained any areas of concern and recommended treatment. She removed 3 spots at that time.
Jan 10, 2023
The providers at your institution have always been very kind, and the receptionists have been stellar! However, I was very disappointed in the number of prescription medication advertisements I had to endure throughout my experience. On the E-check-in, I was bombarded by a scrolling ad as well as a video for plaque psoriasis. I was asked to take a survey about whether or not I would be interested in this medication (even though I do not have psoriasis). When I came to the office, the waiting room was plastered with advertisements for other treatments and medications. Even my receipt had an ad printed on the bottom that looked like a coupon. However, I noticed that in a smaller font beneath, it read "a paid advertisement". Finally, I was coming for an appointment to discuss acne, but towards the end of my visit, the provider mentioned offhand that I might have psoriasis? This comment was confusing and disturbing after all of the psoriasis ads I had to watch on my E-check in. I am a registered nurse, and the organization I work for has taken a stand against these paid ads/drug reps because they can easily interfere with honest care. I am unsure of the legality of your practice's actions, but it is certainly a slippery slope, and I believe it should be delicately navigated. Please contact me if you would like to discuss this further.
Jan 6, 2023
This was a very good appointment for me. The staff and doctor got me right in within a couple minutes of my appointment and were very attentive to my comments and concerns about my skin issues. After explaining the procedure we agreed on, the doctor proceeded and did a masterful job of getting me taken care of. I couldn’t be happier with the staff and the doctor here. I would recommend them to everyone.
Jan 5, 2023
Always pleasant, timely and efficient.
Jan 4, 2023
Everyone is very pleasant and professional
Dec 25, 2022
I was very satisfied with the service provided
Dec 23, 2022
Personable, efficient and professional. What else could anyone ask for!
Dec 22, 2022
Really appreciated seeing Dr. Anderson. His professional attention to my concerns was excellent.
Dec 22, 2022
5 stars to Dr Andersen, I have been dealing with Melanoma since 1999 and Dr Andersen is the 4th doctor I have had due to moving from Chester county to Lancaster county. He is the most thorough of all 4. He has made me very comfortable at every visit.
Dec 22, 2022
Very prompt and professional service
Dec 20, 2022
I am unhappy that you will not be accepting my insurance in the future
Dec 20, 2022
Molly Casey did an outstanding job with my skin exam and checkup. She was very professional and friendly and answered all my questions! The receptionists in the office were also efficient and courteous. I highly recommend Lancaster Skin Center.
Dec 20, 2022
Explained what looking at on ski
Dec 20, 2022
Friendly staff, no waiting, professional and thorough exam.
Dec 19, 2022
Very disappointed to learn that you will no longer using Highmark. We are to old to be doing are own paper work. If you don't change your mine we will need to find a Doctor that does accept Highmark. We have not be disappointed in anything at your facility from how clean every thing us to the friendliness of the staff and the satisfaction from the Doctor
Dec 19, 2022
Everyone was professional, but friendly. The wait was not long.
Dec 14, 2022
I was very pleased with all interactions with personnel—very professional yet considerate!
Dec 13, 2022
Molly was very professional, polite, helpful and explained everything to me so I could understand it. Always a pleasure having an appointment with her. Karen Boughton
Dec 13, 2022
Molly was very professional, polite, helpful and explained everything to me so I could understand it. Always a pleasure having an appointment with her. Karen Boughton
Dec 13, 2022
It was refreshing to be seen by a supportive office who listens to the patient. I have struggled for so long and finally feel I have a positive path forward. Thank you Kathy P
Dec 9, 2022
Very professional helpful staff. I felt comfortable during my visit rather than rushed. My treatment was explained well and easily understood. Thank you all for your care!
Dec 8, 2022
Positive Reaction to Visit
Dec 8, 2022
Prompt with appointment time. Very short wait time when you registrar online. I felt I was given a through exam. Answered my questions, & explained in layman terms. I would recommend to others
Dec 6, 2022
My appointment was called very quickly. The employees are very friendly and knowledgeable. The procedure was fast and I was leaving the office within 15 minutes or so.
Dec 4, 2022
Prompt. Smiling. Cheerful. Thorough in skin check, which counts the most!
Nov 30, 2022
Everyone was professional and courteous.
Nov 30, 2022
Staff and physician were polite, knowledgeable, and gentle.
Nov 29, 2022
I had Molly as my provider. She was excellent! She took her time and thoroughly examined my skin. She patiently answered all my questions. I felt like she was really listening to me. She was friendly and professional.
Nov 29, 2022
Professional and answered all questions.
Nov 29, 2022
Professional and knowledgeable staff. Very thorough. Prompt with answering questions via their portal. I highly recommend the practice.
Nov 23, 2022
Molly and your staff are wonderful. My only complaint is how difficult it was to get an appointment. I had to wait a long time!
Nov 23, 2022
Thank you that you got me and my husband in on the same day/ at the same time! Really appreciated that!
Nov 23, 2022
Simple sun damage on face was taken care of by Molly. In and out about 15 minutes.
Nov 22, 2022
From start to finish, I received courteous care and support. The professional I saw took the time to listen, and to explain things to me. I appreciated the ability to be seen faster due to a cancellation.
Nov 22, 2022
If you want to have a cosmetic why wouldn't you see an MD? I know I'm being treated by a professional who knows how and where to inject for the best outcome based on his advanced knowledge and experience!
Nov 22, 2022
Sorry for a REALLY late response. Happy with Molly. Unfortunately a melanoma was found and I'm working through that right now. I have a follow up from a surgery 11/23 and will work on coordinating schedules to have two more basal cell carcinomas removed. This melanoma is obviously a priority and would rather have that scheduled vs moving dates and times around.
Nov 21, 2022
Chantelle is excellent. She is great to interact with and also listens to any concerns.
Nov 21, 2022
Dr. Anderson is very thorough when checking my skin. When a procedure is required, it's done skillfully and painlessly.
Nov 18, 2022
People and doctor were very kind and helpful
Nov 18, 2022
Every one was very friendly and helpful
Nov 17, 2022
This was my first visit and I was very pleased with my experience. Everyone from the clerical and nursing staff was helpful, pleasant and professional.
Nov 16, 2022
Very impressed with the thoroughness of the exam. Dr. Anderson is very responsive to any concerns you might have.
Nov 15, 2022
Always excellent welcome and treatment.
Nov 15, 2022
Everyone was very friendly, helpful and knowledgeable .
Nov 14, 2022
Molly has to be one of the best dermatologist. She is caring and listened to all my concerns. If I have a another skin problem I will be ask to be treated by Molly
Nov 14, 2022
I was extremely pleased with the expediency, efficiency and professionalism exhibited.
Nov 10, 2022
Staff are excellent. Very friendly and physicians are great.
Nov 10, 2022
Molly Casey is a very caring and respectful doctor who listens intently and explains all steps in any process. She is always very happy and genuinely involved in answering all questions and concerns. Molly makes a visit to the Lancaster Skin Center a very positive experience.
Nov 8, 2022
the BEST skin doctor, great service took her time to check me. explain everything she did..
Nov 8, 2022
the BEST skin doctor, great service took her time to check me. explain everything she did..
Nov 8, 2022
All of the staff, especially Molly Casey, are friendly, professional and helpful.
Nov 8, 2022
I always feel this facility is so well organized to Provide efficient care from the front desk to the exam rooms. Everybody is so pleasant and always willing to help in anyway they can. Excellent care.
Nov 4, 2022
I just had my yearly skin check with Dr. Anderson. He saw me on time and completed the scan with efficient care. We enjoyed a few moments of conversation and he was off to see his next patient. I am thankful for his expertise and professionalism.
Nov 4, 2022
I had a sample taken from my face and molly was very gentle in performing the scraping. The other people were very kind and thoughtful as well as effciient.
Nov 3, 2022
I was very impressed with the entire experience.
Nov 3, 2022
My first visit to Lancaster Skin center was timely and very professional. Molly was very friendly and was easy to talk to .I felt very comfortable and knew I was in good hands .
Nov 2, 2022
I’ve been coming here for quite a few years now. Seeing Dr. Anderson and the rest of staff is always nice and pleasant. They are a great team!
Nov 1, 2022
All great very happy experience
Nov 1, 2022
Always superior service.
Oct 30, 2022
I always have a pleasant experience at my annul visit. Chantelle, like all the staff, is knowledgeable, friendly and professional. The appointment times are spot on as I have never had to wait.
Oct 30, 2022
I had a few questions and a few issues which were taken care of by the doctor, and I am pleased with that I have found another dermatologist that I like.
Oct 29, 2022
Always politely and professionally treated by Doctor and staff.
Oct 28, 2022
It was a very good appt withDrAndersen who always seems caring and knowledgeable.
Oct 27, 2022
Everyone was very thorough, pleasant and prompt. No waiting at all.
Oct 27, 2022
I'M VERY PLEASED WITH CHANTELLE AND THE SERVICE I RECEIVE.
Oct 26, 2022
Each staff member is kind, courteous and respectful. Our appointment was on time, actually a bit ahead of schedule. Chantelle is thorough and very nice.
Oct 26, 2022
Appointment time is always kept by LCS so little to no wait time past appointment time. Chantelle is always chipper and willing to discuss my concerns.
Oct 25, 2022
Thanks for answering my questions and taking a good look at me!!!
Oct 25, 2022
Not happy that you don’t accept my Aetna insurance.
Oct 21, 2022
I was very pleased with my appointment. Chantelle was very efficient and spoke to me about all of the moles she found during my yearly skin check.
Oct 19, 2022
Kindness and compassion for patients
Sep 27, 2022
Very professional and thorough visit. Also on time!
Sep 27, 2022
Personal touch. Pleasant informed staff. doctor offered me a lotion just approved by FDA to treat a skin condition. She was right up yo date. Thorough exam was reassuring. Have my appointment for next year already.
Sep 22, 2022
Personal touch. Pleasant informed staff. doctor offered me a lotion just approved by FDA to treat a skin condition. She was right up yo date. Thorough exam was reassuring. Have my appointment for next year already.
Sep 22, 2022
Everything went well. All I had done was whiteheads removed from my forehead. The doctor’s nurse did a fantastic job and I was in and out in perfect timing. I do like Dr. Andersen a lot and missed seeing him while I was there.
Sep 22, 2022
Staff are polite, caring, and I felt very comfortable with all I talked to. Molly explained clearly what she would be doing which I appreciated. I will recommend others to go there
Sep 21, 2022
Molly was super nice and answered all my questions. She was very knowledgeable
Sep 19, 2022
Very friendly staff, efficient service. Treated me quickly and thoroughly.
Sep 19, 2022
Appointment was kept on time, Dr. explained things thoroughly, receptionists were very helpful.
Sep 18, 2022
I was very happy for the treatment I received for my poison ivy reaction. I'm not itching near as much, which is wonderful! It's been a long 3 weeks! Thank you! :)
Sep 17, 2022
Previous to my last appointment, I experienced an infected cyst. This occurred prior to my scheduled stem cell transplant. I called for an appointment to have this taken care of prior to my transplant as the healing needed to take place. The individual that answered the phone stated that they had no appointments available. They never said they would put me on a waiting list or even offered to try to do something. Extremely disappointing.
Sep 8, 2022
Because I was previously diagnosed with skin cancer, I return annually for a full body exam. Dr Andersen is courteous and thorough. He answered any questions that I had. He provided recommendations for continuing personal care.
Sep 6, 2022
I was carefully examined. My questions were answered,
Sep 4, 2022
No waiting. Everyone pleasant and professional
Sep 2, 2022
Great care and extra friendly staff!
Sep 1, 2022
I just had another excellent medical appointment with Dr. Anderson. Exam and minor surgery. Job very well done!
Aug 31, 2022
Staff was very friendly and they took me at my appointment time. I did not wait long in the exam room. Chantelle was awesome and answered all of my questions.
Aug 25, 2022
I am very happy to be back at the Lancaster Skin Center, even though I have to pay more (because you no longer carry the insurance I have). Everyone one was kind, friendly, helpful and professional. Hopefully, the problem with my leg will now be resolved, due to the expert care I received.
Aug 25, 2022
My husband and I had back to back appointments. He has Alzheimers Disease. My appointment was first then I was going to get my husband and take him to the exam room. The staff had already gotten him in an exam room and started getting him ready for his exam. I appreciated this so much. It may have seemed like a little thing to the staff but it was a big help to me. thank you
Aug 25, 2022
I’m very happy with Dr Anderson and I have complete confidence in his care of both myself and spouse. The staff is professional and friendly.
Aug 25, 2022
Everyone was very friendly and professional.
Aug 24, 2022
Very pleased with services provided
Aug 24, 2022
I have been going to Dr. Anderson for many years now and would not have continued this long if not completely satisfied .
Aug 24, 2022
After two months of waiting, I finally was able to get an appointment. It was worth the wait. Molly( the CRNP) was super. She addressed all of my concerns and found a few other area that needed attention.
Aug 24, 2022
Molly was great! She is very knowledgeable and pleasant. Don had his yearly skin check and all is well. Thank you to all the staff! So nice and helpful
Aug 23, 2022
Lancaster Skin Center is definitely a high "State of the Art" facility! Very professional and patient oriented.
Aug 23, 2022
Great people. Treated with professionalism and very attentive.
Aug 23, 2022
Molly was amazing. Thorough, pleasant and kind. Definitely recommend her.
Aug 22, 2022
For years, I have been a patient referred by a doctor friend and the staff at LSC are seasoned, mature and project they enjoy what they do. They do indeed! CJ
Aug 21, 2022
Service was prompt, courteous,and efficent. well satisfied.
Aug 19, 2022
Have been going to LSC for the last three years. Very friendly and very efficient.
Aug 18, 2022
I have no complaints, Everyone I had contact with were very nice. I felt very comfortable starting with check in and through the exame and check out. Thank You!
Aug 17, 2022
Everyone was very nice, explained everything thoroughly. I was glad to have a biopsy the same day and I didn't feel a thing!
Aug 16, 2022
It was worth the 60 mins. drive from Havre de Grace. I found the staff to be personable, helpful and very friendly. Dr. Anderson was professional and thorough taking the time necessary to understand what I wanted. I have booked a service and am looking forward it.
Aug 12, 2022
Was charged $50 for a 10 min appointment for a cyst that they would not remove. Did not provide referral to to other facility that they gave me a number for. I’m still in pain, no treatment at all was given.
Aug 11, 2022
As always, I appreciate your efficiency and professionalism. Cathy Appel
Aug 10, 2022
Always very pleased with Lancaster Skin Care. Providers are very conscientious and respectful. Office and exam rooms always very clean. Reception staffing very friendly andhelpful.
Aug 10, 2022
Very well run office. From the reception to the PA, everything was great
Aug 10, 2022
Very well run doctor's office, on time and efficient. They were able to get me in quickly when someone cancelled an appointment.
Aug 9, 2022
Everything was efficient!! From check-in, being taken to an exam room on time & minimal wait time to being seen by Molly. She answered all my questions and did a thorough body check for skin cancer. Nolly was also efficient and attentive.
Aug 9, 2022
Everyone was so kind. Very friendly and all smiles.Dr. Anderson is so good and understanding.He keeps a calmness about himself which is very good for the patient.
Aug 9, 2022
This was my first vest to Lancaster Skin Center and I could not have been more pleased!
Aug 8, 2022
Everyone is great makes and enjoys le Office is great friendly and professional
Aug 2, 2022
My check in at the office was very professionally done. Quickly done without hassle. My waiting in the off ice waiting room was not long and I was taken into examining room. Questioned about the things I had to be looked at and soon after the person to do the work arrived. The whole experience was a good one and I would not hesitate to return.
Aug 1, 2022
Dr. Andersen is always professional, prompt and patient. Lancaster County is fortunate to have his services offered by Lancaster Skin Center.
Jul 29, 2022
Overall pretty smooth experience. Doctor was great and answered any questions I had. If I have one complaint it’s having to wait three months for an appointment. Maybe that’s because it was a referral from my doctor but that wait time is insane.
Jul 28, 2022
The staff were all very congenial and helpful during the check-in process, and the clinical staff were efficient and focused on my issue. Wait times were minimal.
Jul 28, 2022
Amazing experience. Very thorough a d answered ally questions!
Jul 28, 2022
Felt my exam was excellent.
Jul 28, 2022
I appreciate the fast diagnose of my skin problem. I expect cure.
Jul 26, 2022
Every single person there is very friendly & professional. They make it so easy to pre-check in to save time and somehow I’ve never had to wait. I love it when my appointment is on time! The doctor never makes you feel rushed & is patient in answering questions. I don’t want to go anywhere else for dermatology needs!
Jul 23, 2022
I been seeing Dr. Andersen for almost 30 years on a routine basis. I would not consider going anywhere else. Along with Dr. Andersen, the staff has always been very friendly and helpful. The care provided is always a joint effort allowing me to participate in the treatment plan.
Jul 22, 2022
The entire staff were very friendly and made me feel comfortable
Jul 21, 2022
The office staff were super friendly and accommodating. All of the medical professionals were helpful and informative. Great visit!
Jul 21, 2022
Very good experience. They were quick to diagnose the growths on my scalp, a small spot on my forehead was quickly frozen to prevent future problems, they seem knowledgeable, and friendly.
Jul 20, 2022
Office staff at check in were very courteous and welcoming. The young lady who walked me back to the room was very pleasant. The PA-C was very thorough and listened to my concerns. On my check out, I asked for some water. The caring woman behind the area took it upon herself to get me water which I greatly appreciated.
Jul 18, 2022
My doctor was fantastic. I've been to several dermatologists in the area and this is by far the best one. My questions were answered well, my concerns were cared about, and the level of care was the best I've had where dermatology is concerned. My only concern was that during my visit a male doctor walked in without knocking and left the door wide open while I had my shirt lifted to have an area examined. I highly recommend Chantelle. She handled the situation extremely well.
Jul 15, 2022
Making the appointment and the online check-in were easy. The reception staff was friendly, caring, and professional. Dr. Anderson and his assistant saw me at my appointed time and my concerns were taken care of in a courteous and professional manner.
Jul 15, 2022
A very positive visit.. Everyone was very professional and courteous
Jul 1, 2022
My daughter and I felt Chantel was very polite but your nurse not. She made me. feel uncomfortable and no help getting on and off table
Jul 1, 2022
First visit. Very short wait time. Doctor and staff were professional, courteous and friendly.
Jun 30, 2022
Excellent care. I am hard of hearing and they spoke loudly and clearly. They identify two skin lesions and they froze them. They took care of my wife when she had a Mela noma and I believe she is alive today because of their care.
Jun 24, 2022
Great people and was in and out promptly.
Jun 24, 2022
I've seen Dr Anderson for several decades and I have a lot of confidence in him. This is important, because I've had more than a hundred basal cell cancer spots removed as well as one melanoma.
Jun 23, 2022
I was treated by a PA. She was professional and efficient, but took time to make sure my questions were answered. Every step of the examination and treatment was explained ahead. Injection technique was flawless, which I--a needlephobe--really appreciated.
Jun 23, 2022
Always friendly and on time. Dr Anderson is the best.
Jun 17, 2022
Always pleasant and professional. Would highly recommend to everyone including my family.
Jun 16, 2022
Receptionist very helpful
Jun 16, 2022
I have been a patient for years. Wouldn't go anywhere else.
Jun 16, 2022
All staff was warm and welcoming! This was the most efficient appointment I've ever been to! (And it even included a procedure for my daughter)!
Jun 9, 2022
Very pleased with treatment
Jun 9, 2022
Very happy with the office staff and physicians
Jun 8, 2022
5 star. Professional, confident, considerate.
Jun 7, 2022
Efficient and knowledgeable! Thanks
Jun 7, 2022
The best dermatologist in town by far.
Jun 7, 2022
Listened to and responded to my questions and concerns. Thank you!
Jun 2, 2022
Being out-of-state is never easy to find a doctor to treat your concerns but Lancaster Skin was happy to work me in to see the PA. They followed up with emails and text reminders. Courtesy, no wait, and professional. Recommend.
Jun 1, 2022
Always have an annual skin check-up and appreciate the ease of securing, the staff, and accommodations. The staff is friendly and courteous while being professional. I always ask for Molly. She is the CRNP. She is very welcoming, engaging, and puts you at ease for your visit.
Jun 1, 2022
Wonderful customer service from checking in and departure. Pleasant and courteous staff and attentive.
May 31, 2022
I love Chantelle. She is so warm and caring and so knowledgeable.
May 24, 2022
Dr. Anderson is an excellent dermatologist who is very conscientious and professional. I have been going there for 3 years and can’t say enough about the kind and caring staff as well. I highly recommend Lancaster Skin Center for medical and cosmetic care.
May 23, 2022
GOOD EXPERIENCE ! STAFF WAS VERY COURTEOUS! DOCTOR EXPLAINED EVERYTHING TO ME !!
May 20, 2022
I could not have been more pleased. Everyone was so kind and caring.
May 19, 2022
Wonderful practice. Excellent care from all staff. Dr Andersen very attentive and detail oriented.
May 19, 2022
Lancaster Skin Center Survey
May 19, 2022
Office meticulously clean - refreshing. Staff most friendly - such a plus. Will recommend to my friends.
May 19, 2022
Always courteous, caring and understanding. Nothing but great and excellent care.
May 17, 2022
All staff pleasant, helpful. Physical exam complete, educating regarding sun protection.
May 14, 2022
Everyone was pleasant, helpful and professional.
May 14, 2022
Fantastic service from the front desk throughout the office . Dr Anderson is very thorough, skilled, professional and personable!!! I highly recommend this skin center.
May 12, 2022
I experienced subsequent bleeding at the site of the bandage which was inadequate to support the healing of the skin
May 11, 2022
I always get the best service here. Chantel takes her time and explains things in a way you can understand
May 10, 2022
I had a fantastic experience. Molly was excellent. She answered all of my questions and put me at ease!!
May 10, 2022
I love that I did not wait long in the waiting room or in the procedure room to see my provider. She was kind and patient and asked if I had any other questions or concerns.
May 10, 2022
I just like your presentation with a pt.
May 6, 2022
I appreciate that Lancaster Skin Center cares about your concerns. Dr. Anderson never seems rushed and in addition to providing great care, he takes the time to answer questions and listen.
May 5, 2022
Online check in is great and a very professional and courteous staff.
May 5, 2022
I was treated promptly and with courtesy. The nurse practitioner was knowledgeable and thorough.
May 4, 2022
I appreciate being seen at my appointment time. Very rare at medical office. Your office is very well run.
May 4, 2022
I had a very comfortable feeling being examined by the physician yesterday; She was very thorough & explained satisfactorily what type of moles I had & reassured nothing abnormal In detecting a small lesion on my nose she also made me aware that it may be precancerous but not to worry, just watch & then keep n touch if anything changes or it does not disappear.
May 4, 2022
As always, once a year Dr. Anderson looked me over with thumbs up results, looking forward to next years visit.
May 4, 2022
I was seen at my appointment time without delay. My only complaint is that it took two months to schedule an appointment.
May 3, 2022
Very professional atmosphere. Appointments are normally right on time. Chantelle listens carefully to everything said.
May 1, 2022
Examination was thorough. Waiting time minimal.
Apr 29, 2022
- Too many reminder emails and texts! Once a person says they are coming, take their word for it. You have a "No-Show" billing policy... - Doc seemed in a BIG hurry to get in and get out! I felt like he didn't really look me over! This was, after all, an annual visit and I feel like I should have been provided more attention and time. - Get rid of the MASK mandate and policy! SCIENCE has already proven they are virtually worthless, especially the paper/non-N95 versions!
Apr 28, 2022
Efficient, personable & pleasant. All questions answered. You are listened to & treated as a person. A rarity these days.
Apr 28, 2022
I trust Dr. Anderson to find all my cancers. This time it was a basal cell on my shoulder. He saved my life by finding a melanoma very early. Thanks, Dr. A
Apr 27, 2022
Appointments are on time. Staff are pleasant. Chantelle is efficient, cheerful, easy to talk to, and always willing to answer questions.
Apr 27, 2022
Appointment was on time. All of the staff is very friendly and professional. The examination was very thorough and everything explained to me in an understandable way. I really like being able to check-in on line and fill out all paperwork and questions ahead of time. Definitely, five stars by me!
Apr 22, 2022
Professional, understandable, and easy.
Apr 22, 2022
Dr Anderson was most pleasant and helpful. Staff friendly. Gave me an appointment in excellent time
Apr 22, 2022
Excellent and efficient visit. The staff were polite. Dr. Andersen was great. He was able to take care of my skin lesions at the time of my skin check.
Apr 21, 2022
Always satisfied with my skin checkups. Make you feel very comfortable.
Apr 20, 2022
Efficient, informative, patient friendly.
Apr 19, 2022
I like online checking but dislike the included commercials. Since I have an appointment annually it is convenient to update my medications and other things ahead of the appointment. I have issues with my old eyes and the microscopic text used in this survey however.
Apr 19, 2022
This was our first visit. Everyone was very friendly. We really liked Dr. Andersen.
Apr 19, 2022
The staff is cordial, efficient and knowledgeable. The office is clean and neat. I always get seen on time or no longer than a 10 minute wait.
Apr 15, 2022
I'm impressed with the efficiency experienced regarding my recent apt. The only snag was the online registration as the computer program wouldn't accept a change in telephone numbers.
Apr 15, 2022
Appreciate filling out questionnaire pre visit,format easy to follow. Dr. Anderson always addresses all the skin issues thoroughly.
Apr 14, 2022
Everything and everyone were excellent!
Apr 14, 2022
Excellent service from Molley
Apr 12, 2022
I've been a patient at LS Care for years! When I compare the services I receive to others going to different dermatology offices, LSC is definitely the most thorough dermatology care facility in the area.
Apr 12, 2022
The from office staff was kind. The wait time was not long at all. The nurse and doctors are Professional.
Apr 12, 2022
I am always very pleased with the care and professional treatment I receive. Many thanks to all staff and C. Gastinger.
Apr 8, 2022
As always, a very pleasant experience with Chantelle. She is very knowledgeable and is always able to solve my issue.
Apr 7, 2022
Great visit, everyone very pleasant and professional. Very thorough exam .
Apr 7, 2022
The Doctor and staff are always helpful and friendly. However, the pre-appointment check in process could use improvement. I didn't like the sales pitch i was directed to at the end of the registration process.
Mar 31, 2022
Very professional and friendly.
Mar 31, 2022
I felt in good hands with Dr Anderson. He was very kind in his delivery. Staff was very helpful. No complaints. I would recommend lancaster Skin Centet
Mar 30, 2022
Staff is very efficient and friendly. Took care of all my concerns in the appointment and discussed possible reasons and outcomes for changes. Very professional.
Mar 29, 2022
Everyone was very nice and professional. Was seen in a very timely manner.
Mar 23, 2022
I was happy with the results. They resolved the issue
Mar 22, 2022
Great service. Nice staff/practitioners. Always nice and friendly.
Mar 18, 2022
It would be nice if Lancaster Skin Center could store the check-in paper work so that patients don't have to repeatedly fill out the exact same information for every appointment. Just let us review it, make any changes, and add a checkbox verifying that the information has been reviewed. Otherwise, great service. Thank you.
Mar 16, 2022
Thank you for a thorough examination and your guidance.
Mar 10, 2022
Very accommodating and very professional service. Communication was exceptional. Thank you.
Mar 9, 2022
PLEASANT VISIT TO REMOVE A GROWTH WHICH THANKFULLY WAS NOT CANCER.
Mar 8, 2022
Dr Anderson and his staff are the Best. My only complaint is the pre information requested on line, prior to visit. Confusing, long and requires you to have a password text to you so you can complete. Too much. Prefer to go 15 minutes earlier to my appointment and complete any up dates in less than 5 minutes. Guess I am old fashion.
Mar 4, 2022
Great service and very helpful finding a resolution to my problem.
Mar 2, 2022
Molly Casey was very kind, caring, personable, and informative throughout my entire visit. I left the appointment feeling confident the medication Molly prescribed would work, and it definitely did. I would highly recommend Molly, and this practice, to anyone looking for skin care treatment.
Mar 1, 2022
As usual Dr Anderson did a great job looking at problem areas and found 3 areas to address.
Feb 24, 2022
As always I received VG treatment
Feb 17, 2022
I liked Molly. She gave a quick diagnosis and thorough treatment.
Feb 15, 2022
I had a very good initial visit to the skin care center. The staff was very pleasant and efficient. I look forward to pursuing my care with them.
Feb 15, 2022
Easy, reasonable registration (online from home). No "repeat" check-in at the office. Quick and timely into the doctor's care. Great technician and doctor. Personable, friendly and great environment.
Feb 15, 2022
My professional was friendly and talked directly to ne
Feb 10, 2022
I can always depend on a good experience when I come to get a check up from Dr Anderson. He is professional, yet engaging.
Feb 10, 2022
Excellent. The appointment was on time. Milky & Zulie we’re professional, friendly & answered all my questions. The receptionist was very friendly & helpful.
Feb 9, 2022
I am so pleased with the care and attention I receive when coming for an appointment. The front staff are excellent as is the nurse and provider of service.
Feb 9, 2022
Thank you for the wonderful care you provide. Molly is the best at doing the exam and taking care of any issues. She explains everything and gives options on what to do. Wonderful Job!!
Feb 8, 2022
Molly Casey, CRNP is personable, knowledgeable, efficient, and performs a thorough examination. I look forward to my annual visit! She addresses all your concerns and provides treatment as needed. All of the staff are friendly and efficient. They provide a clean and safe environment as well.
Feb 8, 2022
Always great, professional, courteous, friendly, competent service.
Feb 7, 2022
The doctor and this team are great. There's never a long wait and especially this time as I was early and still only waited a few minutes before being called. This time was a routine check and 99.9% of the time I've been seen by Dr, Anderson. He's quick, efficient, thorough and just as important he takes time to answer my questions.
Feb 4, 2022
Very impressed for my 1st appointment: --- Very Professional --- Office staff friendly and helpful --- Dr. Anderson was direct, to the point, and knowledgeable Robert D.
Feb 3, 2022
Everyone was very kind and informative. I received the results of my blood test but I have no idea what it means. Will Dr. Anderson be getting back to me, letting me know what it means and what do we do going forward. Katy Conlin
Feb 3, 2022
Lancaster Skin Center is always professional and courteous.
Feb 2, 2022
I had a great appointment on January 25, 2021 with Molly the Nurse practitioner. She was extremely professional yet very kind and patient focused. In addition the staff was very pleasant and helpful. You guys are the Best!
Jan 26, 2022
I found the entire staff to be very friendly and helpful.
Jan 25, 2022
Very professional and friendly visit. Good directions for the path forward. Thanks!
Jan 21, 2022
5. Professional. No delays Attentive
Jan 18, 2022
Professional, friendly and efficient. And the summary of my visit was posted overnight on the Penn State portal. Perhaps you could mark my files that only one reminder is necessary. If I commit to an appointment I will be there.
Jan 18, 2022
I was very pleased with the entire experience - from scheduling, scheduling reminders, professionalism of the staff and the thoroughness, knowledge and professionalism of the doctor.
Jan 15, 2022
The staff was very friendly. I was seen promptly. It was my first appt. and I felt very comfortable.
Jan 6, 2022
Everyone was courteous and professional
Jan 5, 2022
Everyone was very professional & friendly.
Jan 5, 2022
Very pleased with my appointment
Dec 30, 2021
Hi, Dr Andersen gave me a 2ml sample of Jublia but I forgot to take it with me. Office shut down due to Covid so could not return to get it. Can I still get it when you open up? As usual, great service from Doc and staff.
Dec 30, 2021
Very thorough, very prompt, very distanced healthy visit. Good suggestions for how to address my issues.
Dec 29, 2021
Very thorough exam. Dr. Anderson and staff were great as always.
Dec 28, 2021
Due to my flexible schedule I was able to take a cancellation which enabled me to see Dr Anderson in a few days. He was able to diagnose my condition and make a decision on treatment. Easy procedure which was done at this appointment. Great doctor and an excellent staff.
Dec 27, 2021
Mother was treated with kind respect and care.
Dec 25, 2021
This was my first time going to a dermatologist and everyone from the front desk to nursing staff was awesome. My provider Chantelle was super informative and made me feel very comfortable. She explained everything in a way I could understand. I even got to meet the doctor in passing who was friendly and welcoming.! Highly recommend!
Dec 24, 2021
Courteous and professional service
Dec 23, 2021
Helpful, courteous staff. Medical staff friendly, listened and addressed all concerns. Clearly explained procedure and follow up care. Set clear expectations for results.
Dec 16, 2021
Great staff, all around.
Dec 15, 2021
Dr Andersen and his staff are outstanding! I have recommended him to friends.
Dec 14, 2021
Great interaction with staff. Appointment was on time. My concerns were addressed.
Dec 12, 2021
Nice place, nice people who all treat everyone with care.
Dec 9, 2021
It was a very good experience well organized friendly and explained what they were doing.
Dec 7, 2021
Molly was excellent. Very thorough & professional.
Dec 6, 2021
Very pleased with service.
Dec 3, 2021
Great visit. Really put at ease by nurse and Ms Casey. They were both so professional and knowledgeable
Dec 1, 2021
Very professional and very informative
Dec 1, 2021
Good visit from front desk personnel to doc Wm and his assistance. All were professional and informative.
Nov 30, 2021
I LOVE Dr. Andersen! I'd trust him with my life, let alone my skin. He's been my go-to Dermatologist since he first got his practice underway. . . and before he was a big star in Lancaster's sky.
Nov 29, 2021
Friendly, Professional people Including Dr. Gastinger, Nurses and office staff. Appointment was right on time.
Nov 23, 2021
Very nice practice. Staff professional and friendly.
Nov 22, 2021
Good experience, I am a new patient. Everyone was very professional and thorough. My appointment was taken on time.
Nov 22, 2021
I am always satisfied with everything about this practice. The people, the office, everything.
Nov 17, 2021
I felt my exam was thorough and addressed several issues I had. Slicing a small cyst for a biopsy was done without pain.
Nov 16, 2021
I have always had first class service from the Lancaster Skin Center. They have saved me from some serious possible complications because of their care and concern.
Nov 16, 2021
Great experience as always. Mollie & Danielle we’re both very professional & personable. It takes the stress off ones concerns.
Nov 16, 2021
Very pleased with the attention to detail. The Staff and Dr. were exceptional.
Nov 12, 2021
Excellent organized practice and the doctor was terrific. Glad I joined. Keep up the good work Mike s
Nov 11, 2021
VERY PLEASED! IMMEDIATELY HAD ANSWERS AND THOUGHTS OF POSSIBILITIES. CHANGED MEDICATIONS.
Nov 9, 2021
I have seen Dr. Gastinger three times since visiting your practice and she is always pleasant, very professional and thorough.
Nov 3, 2021
I truly appreciate the prompt and very professional care I am receiving from Dr. Anderson and his staff. They are consistently on time, thorough, and friendly. I am very happy to have them watch over my skin health.
Nov 1, 2021
I was very pleased with my last visit to Lancaster Skin Care. My wait time was minimal to see my Physician. Every one was very pleasant to me. My exam was thorough and my concerns were addressed by Chantel.
Oct 26, 2021
Highly recommend Lancaster Skin Center and Chantelle Gastinger. She is very personable and clearly cares for her patients.
Oct 25, 2021
I am very pleased with Dr Anderson and his staff. My only issue is that although I have Medicare my supplemental insurance is Highmark Blue Shield. Since you no longer accept Highmark and based on what my out of pocket will be I am unsure if I will have to change providers. I am still making a determination in this regard.
Oct 22, 2021
My visit with Dr. Andersen as always went well starting with the check in process. Dr. Andersen is very understand and is sure to explain everything throughout the visit. I highly recommend Dr. Andersen.
Oct 22, 2021
I can say absolutely the best! All personnel when above and beyond to help with my appointment scheduling and actual care.
Oct 22, 2021
The office staff was very efficient and pleasant and I waited a very short time to be taken into an exam room. The PA was very thorough and detailed and answered all my questions. She is unbelievably warm and cheerful, but very professional.
Oct 21, 2021
Excellent group of Dermatologists and staff. Thorough, short waiting time and great attitudes from everyone!
Oct 21, 2021
Chantelle is an excellent PA and she gave me a thorough exam on 10/19/21.
Oct 20, 2021
CHANTELLE IS GREAT AND I LOVE SEEING HER EVERY YEAR,
Oct 20, 2021
This was an annual skin exam, it was short and to the point. An immediate treatment was applied where needed. Just what I was looking for.
Oct 20, 2021
Always treated with care and respect during my yearly skin exam. A well run medical practice!
Oct 19, 2021
Molly Casey was my provider for the visit and she is thorough in every aspect of the visit, answers all questions cheerfully and provides knowledge if you are interested in knowing more. I would recommend her to anyone who is interested in quality care from a provider who serves her patients well.
Oct 18, 2021
Office staff is very professional, efficient, and patient. Very helpful as I switched insurance because of retirement. Schedule runs on-time.
Oct 8, 2021
Easy registering, little wait and quick but efficient clinical appointment
Oct 7, 2021
I love this practice. My appointments are always on time and Chantelle is wonderful a provider.
Oct 7, 2021
Friendly, courteous, and professional. Excellent care and attention to condition.
Oct 5, 2021
Impressed with the friendliness and efficiency of this practice. Also appreciate their care in handling Covid protocols.
Oct 4, 2021
I had a very good appointment at Lancaster Skin Care. The receptionist was very friendly and professional. Molly Casey and her assistant were fantastic. I love have Molly as my provider. She is also friendly and professional and answers all my questions when I have them.
Oct 4, 2021
5 star. I've always been satisfied with service and treatment. My questions have always been answered and were honest. Everyone is cordial and helpful. Keep it up. 7th
Oct 1, 2021
Happy with the service I needed.
Sep 30, 2021
I have always been happy with your promptness and the Drs have always been pleasant and helpful.
Sep 30, 2021
5 star ...everyone is pleasant and helpful. I have confidence in the Doctors.
Sep 28, 2021
Always feel that I receive a complete exam.
Sep 27, 2021
I was graciously and professionally welcomed to the desk for check-in and then very kindly treated by "my good friend" Dr. Anderson and his very helpful attendant.
Sep 26, 2021
Dr Anderson was quick but thorough with my exam, and he went through the options for treatment
Sep 24, 2021
Appointment was on time. Staff is always friendly and patient. Online check-in is convenient but a little time consuming, so allow for that. Wait time in the room was short.
Sep 23, 2021
I was pleased with everything— office stuff and of course, the doctor ( and his assistant).
Sep 23, 2021
I saw Molly yesterday and she is so sweet and answered my question... what is on my face!!!!
Sep 22, 2021
Every one was very nice and friendly. Thank you
Sep 22, 2021
I am very happy with Lancaster Skin Center. Everyone there is very friendly and the doctors are very knowledgeable. I would recommend them to anyone.
Sep 22, 2021
Quick, friendly and professional service.
Sep 21, 2021
As always, Dr William Anderson listens and gives good professional advice. I always feel confident with his judgement.
Sep 20, 2021
I appreciate the patient, convenient, cheerful, and knowledgeable care at the Lancaster Skin Center. Thank you!
Sep 20, 2021
Not the most user friendly.
Sep 20, 2021
Excellent care and concern for my well-being
Sep 18, 2021
The Lancaster Skin Center is a very friendly and caring office. I did not have to wait long to be seen. Chantelle is extremely professional and personable. I always feel a little anxious before appts and she made me feel at ease. Would recommend this office to any of my friends.
Sep 17, 2021
Very professional service.
Sep 6, 2021
I would recommend Lancaster Skin Center to my family and my friends. The staff is very professional, knowledgeable and explain everything to you.
Sep 1, 2021
Had very short wait ! Staff was helpful and were knowledgeable about my skin condition!
Aug 31, 2021
Excellent care with every being very helpful & friendly. The PA who evaluated & treated me was excellent.
Aug 31, 2021
My annual checkup was very thorough, on time and any issues well explained.
Aug 29, 2021
Very professional and eager to help
Aug 27, 2021
Everyone in the office was very friendly and helpful
Aug 27, 2021
I certainly support Dr. William Anderson and his staff for a five star rating for this recent and previous medical visits!
Aug 26, 2021
Great experience. The office is well organized and everyone is pleasant.
Aug 26, 2021
Very happy with everyone. Plus the samples I was given really helped.
Aug 24, 2021
Went to the practice to have a mold on my forehead looked at. The PA Molly was very attentive and engaging. I'm going back to have the mold removed and expect to have a similar experience. My husband has gone to the practice for years and highly recommended them.
Aug 23, 2021
I am sure Dr Anderson’s examination was thorough. He asked to see the spot a suspect cancer was removed a few months ago. We were both pleased that it was difficult to find as it was removed and healed well.
Aug 22, 2021
Pleased with my visit; glad the provider was able to address my issues.
Aug 18, 2021
Very Professional pleasant Operation. Staff to include Doctors and receptionists.
Aug 16, 2021
The staff was very friendly, attentive and professional. Dr. Andersen was as always fantastic. I was seen right at my appointment time, which was great.
Aug 14, 2021
I was seen promptly, had ample time to discuss my issues and concerns with the doctor’s assistant who was knowledgeable and answered a lot of my questions. Dr. Anderson subsequently came in, listened to me carefully and actually seemed interested. I did not feel like I had to hurry or like I was wasting anyone’s time. He examined the area and discussed treatment options and a plan that made sense to me. Since Dr. Anderson is also aboard certified in pathology he is able to review specimens and has more insight and this gives me added confidence in the care I am receiving.
Aug 14, 2021
I am pleased! Your office is organized and professional, on time, and very friendly. Thank you for your excellent service to our community!
Aug 12, 2021
It’s hard to get an appointment. That’s because they are the BEST
Aug 8, 2021
I was seen quickly and had all my questions answered.
Aug 6, 2021
I would have appreciated a bit more thorough review of skin and scalp conditions by Dr. Anderson. Questions of dry skin on legs and scaling on scalp. Treatment of senile purpora. That would have been the last 10% of a first-rate consult.
Aug 6, 2021
First time visit. Very clean office & surroundings. Pleasant and courteous office staff. Consulting PA & associates were through & professional.
Aug 5, 2021
I found everyone to be very professional and friendly, and made you feel comfortable and that they appreciated your business. I was also very impressed on the flow and how on time everything was.
Aug 5, 2021
Very professional and organized service. I' am glad to be in their care
Aug 4, 2021
Best experience, as always....professional, yet friendly - never feel rushed
Aug 4, 2021
The nurse practitioner did a good job explaining things to me.
Jul 29, 2021
I felt very informed and up to date after our talk and the biopsy. I think the options that were explained to me were very understandable and as I left very confident that the right decisions that were made were correct.
Jul 29, 2021
Everyone in the office was very friendly. I was taken back about the same time that I was scheduled. My condition was explained to me.
Jul 28, 2021
Not sure what you really want here. On-line communications are clear and useful, very good.
Jul 28, 2021
Everyone I ever dealt with was great -- professional, friendly, knowledgeable and just great. Kathy and Karen are the best and always enjoy talking with them when I come in for my visit. They don't get any nicer and the same goes for Chantelle. So nice and great at what she does. Overall, it doesn't get any better. They are the best.
Jul 27, 2021
Kaitlyn was great and took the time to explain everything that i wanted to know in great detail. I would refer her greatly!!
Jul 27, 2021
The session was ok, except for having the mirror falling on my leg. It is now bruised and I don't appreciate it.
Jul 27, 2021
Everything went very well.The entire staff was competent and friendly.
Jul 27, 2021
Very efficient and friendly
Jul 26, 2021
We were very pleased with our visit to PA Chantelle Gastinger yesterday. We had lots of questions and she answered them very professionally and didn’t make us free dumb that we ask . She was speedy but felt confidently she knows the right answers.
Jul 23, 2021
Great experience - front desk was very friendly - had completed entry forms electronically so check in took 1 minute. Procedure went very well - virtually painless. "Anticipation was much worse than the actual event !"
Jul 22, 2021
Very pleasant and professional staff. I was unhappy that my wife was not allowed to join me when I met with the Dr. I feel it is important to have spouses/partners along during the consultation to hear what the Dr. has to say and/or advise. We are both fully vaccinated and I feel that she should have been allowed to join me.
Jul 20, 2021
Excellent service as always.
Jul 19, 2021
Well pleased. Molly and nurse were both pleasant and efficient.
Jul 15, 2021
I was very satisfied with my visit. Everyone was pleasant and helpful.
Jul 15, 2021
As usual the skill & care provided me by LSC was excellent. All my questions & issues were explained in a way that was very understandable. Again a big thanks to Molly & the LSC staff.
Jul 14, 2021
My experience was great. Molly was wonderful.
Jul 14, 2021
I felt listened to. My issues were taken care of and my questions answered. Very knowledgeable.
Jul 13, 2021
Thanks for getting my daughter in so quickly. Online form was great and easy to fill out. Online text reminders are very helpful. Dr. was very knowledgeable and offer treatment options.
Jul 2, 2021
DR. ANDERSON IS UP ON EVERYTHING, HE CAN ANSWER ALL THE QUESTIONS. I FEEL CONFIDENT WHEN I GO THERE AND I TRUST HIM, HIS STAFF IS WONDERFUL.., LOIS SAM
Jul 1, 2021
I always enjoy my visits withDrAndersen and his staff.
Jun 29, 2021
Dr was on time tested me briefly, and dis- Charged me. Very efficient.
Jun 29, 2021
Everyone was very pleasant. Molly was awesome. She put me at ease immediately.
Jun 29, 2021
Very nice staff and office. Everything was efficient and all procedures well explained. Thank you for seeing me.
Jun 25, 2021
Simply put I was nothing short of absolutely impressed with Chantel Gastinger And Danielle. They did an amazing job checking my moles and hearing my concerns I went in there with anxiety I may have another spot of concerned that need to be removed and potentially be cancerous as is common in my genetics and family history. After a thorough examination and a thoughtful conversation that was very efficient despite my being tardy to my appointment which I am very sorry about Kathy and Kim at the front desk for also very very accommodating and firm but fair and also friendly which is important as well I was able to get in and get out very quickly but not feel rushed so thank you to everybody from the bottom of my heart. I also had a concern about a condition on my hands that has bothered me severely for the past 20 years that I potentially now have hope for I will need bloodwork and follow up appointments with a specialist but that’s why there are specialists and that’s why it takes amazing doctors like those at Lancaster skin Center to refer to those specialists and some doctors are not humble enough nor self-aware enough to refer to those specialists and that can frustrate me with those professionals in the medical field. So thank you again I would highly recommend Lancaster skin Center to anyone out there!
Jun 24, 2021
This was my first time at the Lancaster Skin Center. I was greeted as soon as I walked in the door and didn’t wait very long at all for my appointment. Everybody was very friendly and professional.
Jun 23, 2021
Called the day before my appointment and I was able to get to see Dr. Anderson the very next day, assume due to last minute cancellation. Dr. Anderson and his staff are top notch from entry to leaving and throughout the appointment. Treatment plan concise, with options given. As always, Dr. Anderson is so personable and such a great practitioner. Always feel that he is so skilled and confident.
Jun 21, 2021
This was my first visit and I was pleased with how nice everyone was.
Jun 16, 2021
I was taken care of from the time I went to your office till I left in a very professional way. You made me very aware of my problem and proceeded to take care of me and constantly asking if I was OK.
Jun 16, 2021
Dr. Andersen is an excellent dermotogist! Excellent staff also!!!
Jun 15, 2021
Lancaster Skin Center is a great place for dermatology services. Dr. Andersen is a great dermatologist, very good and very efficient at what he does. And every staff member is caring and considerate.
Jun 13, 2021
Everyone was helpful BUT it would have even more helpful if the instructions for my medicines and wound follow up had been written out and given to me. It is hard for us old folks to remember everything! Thanks
Jun 11, 2021
I always feel comfortable when I am at Lancaster Skin Center. Every one is easy to talk to and I am greeted with smiles.
Jun 11, 2021
Dr. Anderson and his staff are very caring and thorough. He is personable and does a great job of ecplaining any concerns.
Jun 10, 2021
Skin check was specific and very complete. Professional and very detailed. Very satisfied.
Jun 8, 2021
Great staff, very prompt yet thorough! Friendly office with lots of smiles!
Jun 8, 2021
Excellent experience. Very efficient, friendly staff!
Jun 2, 2021
Very helpful and knowledgeable staff!
Jun 2, 2021
The staff is kind, considerate, and have been helpful with any questions I have had. Molly is amazing.
May 28, 2021
My visit was the easiest, most professional and most comfortable I’ve ever had at a medical office. The people were friendly while still doing their tasks. They explained things and listened to my questions and concerns. Most important, they left me knowing that I was in the right place.
May 25, 2021
My first time with this dermatologist. He was thorough and professional.
May 21, 2021
This was my first biopsy. It was handled well. Questions were answered and the process moved without delay. I felt that my concern was respected. I left feeling that this was time well spent.
May 20, 2021
Appointment was on time, efficient and resolved my problem. Thanks to Kimber and Dr Anderson
May 20, 2021
This is the second visit I've had and was pleased this time as I was 3 years ago. I did not have to wait long. I was treated in a friendly, professional and respectful manner.
May 19, 2021
I had a great experience as a new client at Lancaster Skin Center. Everyone was very helpful. Molly Casey was very thorough, kind, and provided me the education I needed.
May 8, 2021
Thank you for scheduling my appoint. at the same time I brought my 103 Mother in for surgery with Dr. Anderson. Your staff is very prompt and organized.
May 7, 2021
I was recommended to Dr. Andersen by my family doctor and by my best friend. Even though I moved to Delaware I still travel to the Lancaster Skin Center for my annual skin check. Everybody at this practice is professional and personable and help you to feel comfortable. That's important to me because I get anxiety when I go to any doctor. Dr. Andersen has a terrific "bedside manner" and comments while he examines me which I find very reassuring. During the pandemic they did everything possible to keep their patients safe. Lancaster Skin Center has earned my highest rating.
May 5, 2021
I was very pleased with how everyone was so friendly and that my PA was able to tell me exactly what is going on with my skin issues. Also, I had a choice of what action as to how my pre-cancers could be treated.
Apr 30, 2021
Excellent visit. The protocols in place are very safe and very efficient. Great process to check in online. I love the ability to stay in my car until it was time to see the doctor. This should be considered VIP service. Also my doctor is very knowledgeable and constantly looking for better solutions. Thanks
Apr 29, 2021
Pleased! From the time I arrived I was treated wonderfully and I was seen within a few minutes. I was comfortable with everyone that I encountered and I felt that I was in good hands.
Apr 29, 2021
Chantelle is an excellent dermatologist. She is brilliant, extremely knowledgeable, very thorough, kind and compassionate. I recommend her to everyone that is looking for a dermatologist.
Apr 27, 2021
Was pleased with Dr. Anderson evuation and suggestion for treating a fungus
Apr 21, 2021
I liked the fact that everyone there is so covid conscience.
Apr 21, 2021
Excellent, stress-free experience! Wait was a bit excessive, but then all doctor-related appointments seem to make you wait excessively long times in the waiting ro.
Apr 20, 2021
Pre check nurse was pleasant and professional. PA who froze a small wart on my upper arm was very pleasant and caring.
Apr 20, 2021
Excellent care. Great staff.
Apr 18, 2021
It was a great appointment with Dr Gastinger
Apr 17, 2021
My almost 103 yr. old Mother was treated very kindly during her visit.
Apr 16, 2021
My review is at bottom of page.
Apr 13, 2021
Everyone was very nice and professional. Appointment was on time as scheduled. Dr. Anderson gave me a diagnosis and his honest opinion in easy to understand language. Very satisfied.
Apr 10, 2021
I had great care and Molly answered all my questions!
Apr 9, 2021
I was pleased with my 4/7/2021visit and the service I received. It was a 75% improvement over my experience last summer year.
Apr 8, 2021
I felt that you provided a very safe atmosphere regarding covid. The staff were very courteous and friendly. The doctor & assistant, listened to why I came, explaining everything with their procedures & very caring about my well fair. Very impressed with your practice,
Apr 8, 2021
Chantelle is the kindest, very knowledgeable, gentle provider! She is excellent!! In regard to Covid—was made to feel very safe from the minute I got there!
Apr 8, 2021
Very pleased with the covid protection!
Apr 8, 2021
I really enjoyed my visit and everyone was professional and very nice. Excellent customer care.
Apr 7, 2021
While it was all a little too quick for me to absorb everything the Dr. said, my daughter helped me to understand what I need to do. I think he needs to take a little more time explaining things.
Apr 1, 2021
I have had an issue for years. I have seen several dermatologist and finally after many many years,I am going to try a treatment. Thank you, Dr.Anderson
Mar 31, 2021
Very good! Office was clean and staff was efficient. I did mind the front door being locked and having to call the office to get in even though they were expecting me, but also know that is due to COVID.
Mar 31, 2021
Dr. Anderson does a sincerely excellent job. Having had several issues due to a malignant melanoma 25 yrs ago, I’ve been through an army of dermatologists. This man is thorough, respectful, patient, reserved & somewhat soft spoken in nature, admirable qualities of a true professional. I’m obviously satisfied! —Jeff Hoenshell
Mar 31, 2021
I was treated fairly and quickly
Mar 30, 2021
Very friendly PA and staff that make you feel comfortable.
Mar 28, 2021
My visit went smoothly, as usual. I was seen in an acceptable amount of time. Everyone was very professional. My annual skin exam went quickly and any questions I had were answered. The desk staff also helped me with a follow my health issue I had.
Mar 26, 2021
Like doing annual paperwork online. Appreciate your phone and online reminders
Mar 25, 2021
Staff extremely caring and thoughtful. Through checkup and answering all questions
Mar 24, 2021
As always it was a great experience from start to finish. The front office staff, assistant and doctor all did a great job. The covid precautions in the waiting room were perfect.
Mar 24, 2021
As soon as I called to make a New Patient appointment at the Lancaster Skin Center I was warmly greeted by Kathy. She made the process of schedule seamless and walked me through what to expect at my first appointment. She was friendly, welcoming, and a great first impression of the practice. When I was able to meet Molly Casey, she came in with a smile (yes, you can tell even when she had a mask on) which eased my anxiety right off the bat. She listened to my concerns and would reflect back on them as we talked through my plan of care. Molly was sensitive to my needs and answered all my questions. I’m looking forward to my next appointment, and while my skin has been a frustrating journey, I feel as if I’m on the right path with Molly and everyone at the Lancaster Skin Center.
Mar 22, 2021
Very friendly atmosphere and the doctor was very knowledgeable!!
Mar 18, 2021
I just love Chantelle! She is great at her profession, and she is just the sweetest person. I always look forward to my yearly skin check and I feel confident in how thorough she is for looking for any suspicious spots. I highly recommend her for any of your skin needs! All of the support staff is wonderful too!!!
Mar 18, 2021
Appointment wait time was customarily 10-15 minutes later than scheduled. Staff is courteous and helpful. I am so pleased I work with Molly as she is receptive to what I have to say and is a good listener while not jumping in until I am finished taliking. She is warm, cheerful, and takes the time to explain any issues and provides the remedy to such.
Mar 14, 2021
I would recommend this center to everyone I know. The staff are friendly, helpful, and care about the patients.
Mar 13, 2021
The young ladies I dealt with were kind, caring and very knowledgeable
Mar 11, 2021
Excellent service from Molly as always. Thank you very much. 5 stars. Jacqueline McKinney
Mar 10, 2021
Very safe office environment during pandemic. Friendly. Courteous. On schedule.
Mar 10, 2021
Great experience. Always professional knowledgeable and friendly.
Mar 10, 2021
Very pleased with the services I receive from Lancaster Skin Center. Everyone is very professional and friendly, and the Covid protocols allowed my visit to be a comfortable one.
Mar 9, 2021
so organized. on time. no wait. following all covid protocol. Dr. Chantelle Gastinger is just lovely and so was her nurse/assistant. The ladies at the front desk also accommodating. Would recommend this practice to anyone.
Mar 8, 2021
Very friendly, efficient staff. My scheduled appointment was on time and got resolutions for my issues.
Mar 6, 2021
Very satisfied as usual. The staff got me scheduled without a problem.
Mar 4, 2021
on time great appointment
Mar 4, 2021
My visit was awesome! Everyone was so friendly and i was even taken in before my scheduled visit!...Very thorough .....
Mar 4, 2021
I like the o-line service very much. Checking in is so much easier for me as I am legally blind it is better for me to see on a device where I can enlarge everything.
Mar 2, 2021
From start to finish everyone was professional, knowledgeable and friendly! Very pleased 😀
Mar 2, 2021
Molly Casey and staff were wonderful! As a senior citizen, I’m so appreciative of a gentle and caring event. Thank you ! Marlene
Feb 24, 2021
I'm not asking you to treat this anonymously. I am happy for YOU ALL to know who is submitting this review. However, I do not generally permit my name to be associated with public statements about a business. So, you may feel to quote me, but not identify me to the public. Thank you. [By the way, when I am on Zoom conference with a meeting, Sunday School class, choir get-together, etc., I always display a pseudonym to prevent my visual face appearing along with my real name. So if you need a name, I have sometimes used William Jones, Tyrone Henderson, Phillip Rhodes, etc.] As with every previous visit, I was well pleased with this trip. I was in contact with - I believe - four of your people. They were all professional, agreeable, and patient with me. I felt that all were responsibly looking out for me and for each other with regard to the spread of SARD-CoV-2 and other health concerns.
Feb 24, 2021
Everyone was very nice, and very professional. The PA "Molly," that did my skin check was very personable, and also thorough. She explained things to me as she did her exam. Luckily nothing serious found, but I have no hesitation about using practice again.
Feb 23, 2021
Dr Anderson is the greatest skin doctor. Never feel hurried and always answers my questions.The staff is also great.
Feb 21, 2021
It was a good experience, every one was very friendly and knowledgeable, I was very happy you were able to get me in so quickly. Thank you
Feb 16, 2021
Very professional. Patient centered.
Feb 12, 2021
Very supportive and friendly
Feb 12, 2021
All wonderful: skill, courtesy, and warmth of staff; promptness of being seen; and, of course, attentiveness of Dr. A. Thank you all.
Feb 12, 2021
Very happy with my appointment.
Feb 11, 2021
My experience with Lancaster Skin Center has always been very professional and straight forward with the observations and suggested approach to successful results.
Feb 11, 2021
The pre-registration works great. And the visit for my annual exam was handled effeciently and on schedule. Thank you to Lanc Skin Ctr
Feb 11, 2021
I saw Molly and Julie. They were both friendly, knowledgeable and very efficient. I appreciated their taking the time to answer my questions. Kudos to them and their colleagues at the front desk. All were helpful and courteous.
Feb 8, 2021
Overall excellent professional staff.
Feb 6, 2021
Very friendly and polite staff. They always take me on time. Communication is excellent. I leave with a good understanding of my condition(s).
Feb 5, 2021
Thorough exam and questions addressed
Feb 5, 2021
Very professional and thorough
Feb 4, 2021
My trip to the Lancaster Skin Center was as pleasant an experience as I could hope for. From the beginning, the front office staff made sure I was well taken care of, in terms of safety in regards to COVID-19 and comfortable with how I would be accommodated while waiting for my appointment. The professional staff made sure I was aware of everything that would take place during my visit and again, I could see that my safety was of utmost importance to them. All the while, their interactions with me demonstrated that I was valued both as a patient and as a person. In these tough times, with so much of the precautions of COVID-19 having been politicized, I was very happy to see that Lancaster Skin Center took the necessary precautions to ensure my safety. I am sure some people would say they went overboard, but I'd rather be too safe than too sorry. I know a number of people who have contracted this disease and unfortunately I know a few who have passed away because of it, so seeing how seriously the people at Lancaster Skin Center are treating this disease made me feel safe.
Feb 4, 2021
Very pleasant and professional visit. Helpful staff and thorough examination
Feb 3, 2021
Appreciate the online check in process
Jan 31, 2021
Good visit with competent and pleasant staff.
Jan 28, 2021
While I have been fortunate enough to never need serious treatment, I have been pleased with each experience. Both Chantelle (PAC) and Molly (CRNP) were friendly, knowledgeable and made me feel at ease during my visits. Although I did not feel rushed during my exams, I appreciated a speedy check up!
Jan 28, 2021
Lancaster Skin Center continues to provide personable and professional care with every visit! This was my first time seeing Molly (Nurse Practitioner). She was very thorough, caring, and invested in my areas of concern. Previously, I was seen by Dr. Andersen and my kids were seen by the Chantelle (P.A.). Without exception, we have all been pleased with the care and attention that we received.
Jan 28, 2021
Friendly and efficient care. Thanks
Jan 28, 2021
Always a pleasant experience to see the staff for my needs.
Jan 28, 2021
Timely appointment. Limited patients in wating room. Love the all the check -in questions prior to appointment and confirmation at door checking that patience has no temperature or exposure tp Covid Virus. Dr Anderson was great as always.
Jan 28, 2021
I was very pleased with my visit and the doctor I saw. She knew what my condition was immediately and as a 2nd opinion, saved me from a previous misdiagnosis. I have a new dermatologist after this visit.
Jan 28, 2021
Thank you for keeping me safe at this time of pandemic in your office. Thank you Chantelle for a good visit. Thank to your office staff. All well done
Jan 28, 2021
I felt very listened to by the nurse and Chantel. Very thorough examination with attention paid to areas I had concern with.
Jan 28, 2021
My recent visit with Dr. Anderson was, as in the past, very informative, and helpful as to what I should be concerned about with my skin problems. Dr. Anderson and his entire staff are very cordial, considerate, and appear to be interested in my concerns. I highly recommend him to all I meet here at Garden Spot Village; and if ever would love to have him come to visit us and do some discussion about the aging skin, its works, etc. Carol A. Wendel
Jan 24, 2021
The online portal does have value. Before my recent visit to Dr Andersen, I received notification to go into their portal and complete the requested information. There was a substantial amount of information they had asked for. I spent around 20mins completing the requested information. I was glad to do it because I knew that if I checked in at the office I would have to complete the paperwork. Much easier and more comfortable completing the information at home.
Jan 24, 2021
Very pleased. Dr. Cassinger was very thorough.
Jan 23, 2021
Dr. Andersen, along with his staff are excellent! They’re always very professionally cordial, and are extremely competent in what they do. I have always been pleased with my treatment results in the past, as I am now with my latest visit!
Jan 22, 2021
Excellent, Dr. Anderson and staff were so understanding. Would recommend to anyone. Thank you for the care.
Jan 21, 2021
Friendly staff. Doctor Anderson's attention to my needs. Everything explained to me in easy to understand layman terms.
Jan 21, 2021
Very professional staff and examination was excellent and thorough.
Jan 21, 2021
It was almost painless and very efficient
Jan 20, 2021
Dr. Anderson first said, "We will take the time to address all your concerns." And he did. As an old guy, I left with helpful skin care information. He addressed current skin issues wonderfully.
Jan 18, 2021
Great doctor, great office staff. Super friendly and helpful.
Jan 8, 2021
Easily got an appointment for a skin check. Was able to do check-in paperwork online and pay my deductible online before the appointment. Everyone was very positive and welcoming.
Jan 7, 2021
Appreciate Dr. Anderson's thorough examinations and pleasant personality. Dr. Anderson is a wonderful Skin Doctor!
Jan 2, 2021
Very pleased with the care I received from the entire team and their expertise.
Jan 1, 2021
I had not been seen for a few years, and I appreciated that you did not dismiss me but kept sending me information about the practice. The staff is very helpful and friendly.
Jan 1, 2021
This was our 1st visit. Nice office, pleasant front end staff and assistants. Although, I, we didn't feel well informed about our visit. What we can do to assist with treatment. It wasn't clear if we were to follow up with an appointment but when we went to check out one wasn't made/recommended by the staff. I feel like the service and extra money I spent to see a specialist was not worth it. I could have seen our pcp for a fraction of the price and have gotten better service to be honest.
Dec 31, 2020
Very prompt and skin surgery done with minimal pain.
Dec 31, 2020
On time appointment. Respect the professional opinion. Easy to make appointment for future months.
Dec 30, 2020
Bill, a quick question. Do, I need to be concerned about the spot on the right side of my nose (bridge)? Take care, Tom
Dec 24, 2020
On each visit to the Lancaster Skin Center do i receive much needed advice and evaluations. I am very pleased with their approach for myself as well as my wife.
Dec 24, 2020
I am very satisfied with the treatment and care I’ve received from the doctor and office staff.
Dec 24, 2020
Professional, friendly and accommodating, not to mention very knowledgeable and competent.
Dec 23, 2020
Great people at LSC. Molly and Dr Anderson, the only two providers I have worked with, are super. the staff is very helpful and concerned about my well being.
Dec 22, 2020
Everyone was nice &helpful to me.
Dec 21, 2020
It was easy to do and helps when coming to the office
Dec 21, 2020
My experience was great. Everyone very friendly and the Chantel was very thorough and answered all my questions.
Dec 21, 2020
always friendly and Dr Anderson is very knowledgeable.
Dec 17, 2020
My visit was rewarding, I recieved a rebate coupon which I was unable to use on line ????
Dec 16, 2020
very nice and understanding
Dec 11, 2020
As always, I was very pleased with the time Dr. Andersen took to do my annual skin check. He answered my questions and took care of two moles are bothering me.
Dec 11, 2020
Always a very nice experience! Staff is always very friendly!
Dec 10, 2020
Very nice and sweet PA. Was in and out of there in a timely manner. She explained things well
Dec 10, 2020
Chantelle is friendly, skilled, and helpful. Thank you.
Dec 10, 2020
LSC is a well thought out Medical office. Run very efficiently (especially in these trying times). All staff treats the patient courtesly and that includes all phone interaction. Only complaint is the online registration is a bit much. I could do without the ads etc.
Dec 10, 2020
Excellent service from lovely ladies! Outstanding doctor!4
Dec 4, 2020
I had a terrible experience at another facility and was a bit of a wreck at my first appointment with Lancaster Skin Center as a result...so it was a comfort to have the Doctor at Lancaster Skin take the time to LISTEN to my concerns, and make suggestions in a professional yet compassionate manner. She was very kind and I didn't feel rushed out the door. Also the recepionist was incredibly warm and understaning, so from the start it was a pleasent experience. I would fully reccommend.
Dec 4, 2020
The office visit was very professional, however it is not professional to have you fill out the previsit check-in forms, and then have advertisements relative to medications that might be used for your health conditions.
Dec 3, 2020
Always a professional and informative visit with Dr. Anderson.
Nov 28, 2020
Fast appointment Low waiting time Great staff Attention to virus protection for visitors and staff Just felt comfortable at this Doctor Visit
Nov 27, 2020
Excellent care. Very professional and efficient.
Nov 26, 2020
I did the on-line pre-registration and from the time my temperature was taken at the front door, it was less than 5 minutes until I was in the exam room having my vitals checked. Dr. Andreson arrived almost immediately thereafter and spent the needed time for my exam and treatment of a few areas. I could not have received a higher and more professional level of treatment. The checkout process was equally well handled.....This was medical care at the highest level, thank you!
Nov 26, 2020
Effectively managed my visit in the midst of the pandemic. Great communication throughout. Kind and courteous, yet efficient. The doctor was professional, thorough, and did a good job in explaining my condition and options for addressing it.
Nov 25, 2020
The staff and medical team are always polite and helpful. The Dr and screeners pay attention to questions and take their time to explain what they are looking for/doing. I am comfortable with the procedures and manner of interaction.
Nov 24, 2020
Excellent patient care and knowledgeable, courteous staff. Dr. Anderson is very thorough and clearly explains everything during the examination.
Nov 23, 2020
very pleased with my concerns about my body. everything was tended to right away.
Nov 23, 2020
Great doctor and great team.
Nov 20, 2020
Very satisfied after other practice misdiagnosed my condition
Nov 19, 2020
Skin physicals are very though. The check every area of the body
Nov 19, 2020
Very happy with the ease of quickly being seen, the short wait on property and the professional treatment the moment I stepped inside.
Nov 19, 2020
Thank you for your kindness when I was a little late because my ride took me to the wrong office. I was really upset but you were nice enough to hold my appt. This was my first time here so thank you and the staff.
Nov 19, 2020
Dr. Andersen and his staff at Lancaster Skin Center are expert and professional along with being caring and kind, and took the time to explain and be sure that I understood about my condition and treatment. I couldn't ask for anything more than that. Thank you Dr. Andersen and the staff at Lancaster Skin Center.
Nov 19, 2020
Professional, safe and clean environment not to mention I love Dr. Anderson!
Nov 18, 2020
This was my first appointment with LSC and everyone was wonderful! From the front desk, to the doctor, and nurse.
Nov 18, 2020
Staff and doctors are always pleasant and helpful
Nov 18, 2020
doctor and staff very helpful and friendly
Nov 15, 2020
I have been coming here for many years. The staff has always been friendly and helpful. I have full confidence in Dr. Andersen. My other doctors have commented on what a beautiful job he has done stitching my face with no visible scars after removing skin cancers. This was my first visit since Covid-19 and they took every precaution. I have full confidence in the office and the doctors
Nov 13, 2020
Professional staff who listen and are attentive and thorough.
Nov 13, 2020
A great place and all were extremely pleasant.
Nov 13, 2020
Everything handled very well & very efficiently. Just disappointed that when I got to make my Appt. For 2021, Dr Andersen so booked that I have to see an associate
Nov 12, 2020
Very professional and everyone was polite and super nice.
Nov 12, 2020
Prompt and very professional experience. Doctor explained my skin conditions in detail. Suggested treatments where needed and alleviated my concerns of possible precancerous spots.
Nov 11, 2020
The staff are amazing. Kind, responsive and knowledgeable.
Nov 10, 2020
Although I haven't been to this office in 4 years, I have always felt the office staff, along with Dr. Anderson always have your best interest in mind. Always treated with respect.
Nov 9, 2020
Excellent service! My condition was explained very thoroughly and I was given clear instruction verbally and in writing as to how to treat it.
Nov 9, 2020
The Skin Center has always gone the extra mile for me - squeezing in appointments, taking biopsies on parts of me that are being manipulated by other hospitals (Hershey, Johns Hopkins) and my all time favorite, two mohs procedures of 6 hours. Dr. Andersen and the nurse stayed till late evening hours in one case to complete the procedure. But most important, it was Dr. Andersen who recommended I go to Hershey for a lesion that was too close to my eye. I did and it was the start of my cancer adventure. I will forever be grateful to him for that care and concern.
Nov 8, 2020
Everything related to the office visit went very well. All communications were timely and clear in advance of the appointment. The staff and doctor were very friendly and professional. My health was explained clearly. in addition, they used great care during the pandemic to assure safety, which was much appreciated.
Nov 7, 2020
The staff was friendly, helpful and thorough.
Nov 6, 2020
Excellent experience. Everyone was friendly, professional, made me feel at ease.
Nov 5, 2020
Very pleased with my visit. Prompt, courteous service. Molly did a fine job in explaining my condition and treatment options. Thanks for asking
Nov 4, 2020
The staff and service at Lancaster Skin Center are outstanding. I have great confidence in Chantelle and find a reassuring "peace of mind" after receiving my skin cancer screening. The only negative comment is that I was very disappointed to learn that Lancaster Skin Center no longer includes Highmark Blue Shield as an in-network medical provider.
Nov 2, 2020
Wonderful COVID precautions. Felt very safe. Super friendly staff
Oct 31, 2020
Thank you. I appreciate the short period of time between entering and leaving. It is remarkably short and still knowing I am in good hands. Phil
Oct 31, 2020
Always a good experience. Quick but thorough. Great feedback and conversation.
Oct 31, 2020
Since moving to Lancaster, I have had incredible experiences with all my new healthcare providers, and Lancaster Skin didn’t disappoint. I felt cared for and respected, and I left with relief and good spirits.
Oct 30, 2020
Always very pleased with the professionalism and attention to detail.....
Oct 29, 2020
The dermatologist did a great job and was very gracious.
Oct 28, 2020
I had a very good experience, I was made comfortable. The atmosphere is warm and friendly.
Oct 27, 2020
Very friendly and helpful staff!
Oct 26, 2020
This was my first visit and I was extremely impressed with the practice. I found it to be very efficient and friendly. I had checked in online so there was minimal wait time. Danielle my nurse could not have been more pleasant and Chantelle was very thorough. They both answered all my questions and addressed my concerns. I will definitely be back for a return visit. I thank this staff for a great first experience.
Oct 24, 2020
I was seen on time. Had a couple of spots treated and had the reason for such treatment explained to me. This is a very professional and well run office.
Oct 23, 2020
Excellent and professional service from check in to check out.
Oct 23, 2020
Excellent and professional service from check in to check out.
Oct 23, 2020
I am always impressed how well everything is explained to me.
Oct 22, 2020
Acquiring an office visit slot was excellent. My check-in over your website was most aggravating, with a lot of commercials, which I detest. The whole process should be streamlined. Check-in and waiting in the reception area was fine. My time with Dr. Anderson was quite satisfactory, as has been the case in the past.
Oct 22, 2020
Extremely friendly staff and very helpful!
Oct 21, 2020
Always a positive experience with the Lancaster Skin Care Center staff.
Oct 20, 2020
Appreciate the explanation of papular urticuria.
Oct 20, 2020
My first visit and I was extremely pleased. Everyone is very friendly and professional. Very nice decor and well maintained. Adequate number of appointment reminders. I did the precheck-in online. Upon arrival I only had to have my temp taken. I highly recommend this practice.
Oct 20, 2020
I had a WONDERFULL experience. Doctor was very personable and sympathetic to my "pain" and discomfort!! Very pleasant doctor! Giving me treatment choices that were doable to my "no insurance" status was very helpful!
Oct 20, 2020
Sensitive and attentive to my needs. A painless experience!
Oct 20, 2020
Great staff, friendly, knowledgeable and professional.
Oct 19, 2020
I felt very safe in the office, with distancing and masking. Dr. Andersen took the necessary time, answered questions to my satisfaction, and we set on a plan. The nurse who anesthetized my cheek was gentle, and the procedure was relatively painless, making the biopsy Dr. Andersen did also painless. I am happy with my care here.
Oct 16, 2020
Had a very pleasant visit with the doctors and nurses there,and I would probably recommend them to a friend. But in all honesty I feel for my visit there all the doctors did was look at my leg feel around it and told me they couldn’t do anything to help me. Therefore, I feel I should be entitled to a refund of my $40 And whatever insurance money would pay for my visit there, theL. The most at the doctors did was refer me to another doctor over in Hershey
Oct 16, 2020
Was seen right away as a new patient. When we came in everyone was so nice we were seen right away we didn't have to wait more then 5 minutes to get in a room. Once we were in a room we were seen by the provider right away. Chantele was amazing with my son and she listened to all my concerns and answered all my questions. Never felt like we were being rushed at all. Would recommend for anyone.
Oct 16, 2020
The staff members at The Lancaster Skin Center are very nice and helpful. Always enjoy coming for my appts. due to their professional and kind care and attention.
Oct 15, 2020
It's always a great experience going to this practice. They are very thorough, they spend the time with you and always make it about the patient.
Oct 14, 2020
Time spent with Medical staff is very worthwhile and informative. Trust is hugely important to me, medical staff has earned it one visit at a time. I didn't give 5 stars only because of my struggle with sitting in the parking lot, trying to get through on the phone, letting people know I was there waiting for the next instructions.
Oct 14, 2020
I was very pleased with the staff.
Oct 13, 2020
Chantelle is just awesome! I love her...she's so bubbly and happy every time I'm in there!
Oct 13, 2020
Nice, involved, caring, inquisitive professionals!
Oct 13, 2020
As always I have nothing but praise. I am always treated with kindness and efficiency. Thank you so much.
Oct 12, 2020
Friendly staff. Very knowledgeable doctor. I was seen on time and I felt comfortable with the precautionary measures taken.
Oct 8, 2020
I was check by PA-C Gastinger and was impressed by her professionalism and friendliness, she was very informative as she checked for moles in my body. I Will be back next year God willing.
Oct 8, 2020
Very pleased.... the treatment is working wonderful
Oct 7, 2020
Very professionally done and I felt comfortable. Pat Heisey 10/5/20
Oct 6, 2020
I was seen by Molly Casey, nurse practitioner. She was thorough in her examination and answered all my questions giving sound advice. She is a caring individual with energy to spare. I recommended her to my wife who is seeking a new practice.
Oct 6, 2020
I appreciate treatment and follow-up via Molly Casey and the Lancaster Skin Center Staff. Everyone was professional and courteous.
Oct 5, 2020
Easy access, quick check in and fast accommodation to appointment. Thorough and informative appointment
Oct 2, 2020
Very professional in all regards. Pleasant personnel and thorough procedures.
Oct 1, 2020
As always, I felt very good about my appointment. It’s so nice that Chantelle makes me feel that she has the time to answer any questions I have.
Sep 29, 2020
Excellent COVID-19 protection measures.
Sep 25, 2020
Staff is very pleasant and accommodating. Would refer anyone there.
Sep 25, 2020
After poor skin care at another local Dermatology office, having Dr. Anderson and his staff care for me is a relief. A First Class experience in every way. I know I'm in capable, conscientious hands!
Sep 24, 2020
Great experience. Dr. Anderson is the best.
Sep 24, 2020
Excellent experience, as always.
Sep 24, 2020
Have been with Chantelle as my skincare provider for a number of years and couldn't be more pleased with her professionalism, expertise and thoroughness.
Sep 23, 2020
The visit went very smoothly. Thank you for your concern.
Sep 23, 2020
Totally professional and careful care. One of the few doctor's I look forward to seeing!
Sep 23, 2020
I was very happy with ur service !!!
Sep 21, 2020
All personnel were good listeners, patient with our questions and helpful.
Sep 18, 2020
Everyone there is very knowledgeable, very accommodating recommend this office highly.
Sep 18, 2020
Outstanding service as usual from everyone @ Lancaster Skin Center!
Sep 18, 2020
Service was prompt and efficient. Handling covid-19 issues very well. My appointment was for 10 am. i arrived erly and was out of the office at 10:10.
Sep 18, 2020
The staff at Lancaster Skin Center is fabulous. Professional,kind and caring.
Sep 15, 2020
Service was great. Understood what they were communicating to me. Glad i don't have to come back for another year. Life is good
Sep 11, 2020
Dr. Anderson, Molly, and Chantelle are wonderful doctors who are thorough, caring, and respectful. They listen to all the questions a patient may have and provide professional patient-friendly explanations. In a concerning health situation, they work to accommodate the patient so that a procedure may be timely completed to help alleviate the waiting anxiety. The staff, too, is exceptionally efficient and helpful in completing forms, setting up appointments, and answering general questions. I would highly recommend Lancaster Skin Center practice for medical and surgical needs. ( I have not had experience with the cosmetic component as of this date.)
Sep 10, 2020
I received a text message reminder a day prior, and another text allowing me to register online prior to visit. Arrived at appointment time to find a sign in window saying to return to car and call for instructions to get in. Called, and took 4 calls to get a person ("person being called is busy. Try again later.") They offered to let me come into waiting room since there was room to be socially distant or wait in car for phone call when they would be ready for my appointment. I opted to wait in car, and received call shortly thereafter. Nurse met me at door, took my temperature, and walked me straight to my exam room. Examiner (Molly) came in very shortly after for a thorough exam, asking lots of questions. She was very pleasant and answered all of my questions. My only suggestion would be to notify people in the reminder text message that they should stay in car and call when they arrive. If it's a stormy day, would be frustrating to walk into the building only to have to return to car... Otherwise, I'm thoroughly satisfied!
Sep 10, 2020
Professional and friendly staff.
Sep 8, 2020
Dr. Andersen is an amazing doctor and we cherish our visits with him. Staff are very friendly and supportive. Only suggest....feel your computer is more complicated that it needs to be....must be overwhelming for many patients. Thank you, Chuck Reynolds
Sep 4, 2020
Very thorough. Everyone was kind and considerate.
Sep 3, 2020
Lancaster Skin Center efficiently handled my appointment with expertise and caution during the current pandemic. My wait time was only a few short minutes. "Molly" explained skin conditions to me with perfect clarity. Kathy scheduled my next appointment with ease and speed. I highly recommend the practice.
Sep 2, 2020
Great experience as always. Very help staff. Thank you.
Sep 2, 2020
I attended a visit with my son. The staff is kind and thorough. Answered my 13 year old’s questions and made sure he had clear understanding of procedure. Also appreciate that the staff/office had excellent procedures in place for social distancing/Covid safety.
Sep 2, 2020
I am extremely pleased with the treatment given by Molly and her nurse. It is very professional and positive in spirit. My questions are answered fully and with explanations I understand. I would strongly recommend her to anyone needing a skin specialist.
Aug 30, 2020
Visit was very satisfying and all concerns were met. Very professional and protective of my safety and theirs.
Aug 28, 2020
I had a very good experience in your office yesterday! From the minute I entered your office, all the girls were friendly and very upbeat! ( their positive attitude is very important at this time). I felt very good with my visit with Chantelle .
Aug 27, 2020
Would like more detailed inspection: between toes, behind ears, thru hair w fingers, Inspect both arms+legs in detail. I usually provide list of concerns but I can not see my body from behind. Also was hoping for possibly applying some topical to pre cancerous growths but not sure they exist.
Aug 26, 2020
Was told to be there 15 minutes early and then was not seen until 30 minutes after my scheduled time.
Aug 26, 2020
Such nice people! All incredibly helpful and efficient!
Aug 26, 2020
I have no opinion on your online presence.
Aug 26, 2020
received service on schedule. Very efficient
Aug 26, 2020
Great service and care. Efficient and pain-free.
Aug 25, 2020
I prefer to do surveys online.
Aug 25, 2020
A little longer wait than previous appointments.
Aug 25, 2020
Everything went well, timely and every one was polite.
Aug 24, 2020
Excellent. Dr. Andersen is a professional who provides the very best of care.
Aug 21, 2020
It's a wonderful professional operation.
Aug 20, 2020
The staff is always informed, professional, and very pleasant. Dr. Anderson sees to my needs and takes care of any skin problems I may have as well as checking on my overall health.
Aug 20, 2020
I felt very safe with all your Covid protocols in place.
Aug 20, 2020
Never a problem. Good service
Aug 20, 2020
Very professional. Diagnosed the issue quickly and prescribed treatment,
Aug 19, 2020
Enjoy all your staff. All are very polite/courteous and professional.
Aug 19, 2020
Lancaster Skin Center is a very professional and people friendly business. Great care is taken to make every patient feel safe that every precaution was taken to ensure they're protected from covid -19.
Aug 17, 2020
Excellent staff and care.
Aug 17, 2020
Lancaster Skin Center has taken every precaution to keep me safe!
Aug 13, 2020
Friendly, competent, caring staff, even though coronavirus has made scheduling, logistics and clear communication more difficult and cumbersome.
Aug 13, 2020
Appreciate the exam being conducted with patient's modesty in mind: i.e., underwear can remain in place, paper gown only removed in quandrants for skin inspection. Very appreciative of the Covid mask wearing and social distancing in the waiting room. And very comfortable with the less is more approach of Dr. Anderson - start with the least complicated solution to an issue before jumping to more technical approaches.
Aug 12, 2020
Had a great experience felt safe and everyone were very friendly and nice
Aug 10, 2020
Everyone was so pleasant and kind and answered all my questions and explained everything. Dr. Anderson reminds me of the GP I went to as a kid - no hurry and he too explained everything. I have an appt in Feb. Thanks for seeing me so soon.
Aug 7, 2020
I feel I just wasted my time and money
Aug 6, 2020
I very much appreciate the kind friendly services rendered to me by the personnel at Lancaster Skin Center. Procedures for the examination were commendably well prepared and pursued with respect and clarity.
Aug 6, 2020
I had a great customer experience. The staff from Receptionists to the Dermatologist were kind, patient and helpful. Would recommend them to anyone.
Aug 6, 2020
I always love the people that work there.They are so kind and friendly.i will keep coming back.
Jul 31, 2020
Great experience! I was very pleased with my visit. Dr. Anderson was wonderful. The office was very clean and the staff courteous. They took great precautions to ensure my safety.
Jul 31, 2020
First time patient and had a fantastic appointment. Not only was the facility incredibly clean, the staff was well educated in COVID prevention and sterilization. Additionally, the doctor and assistant were extremely professional and were able to diagnose and help me very quickly. Thank you!
Jul 29, 2020
Excellent staff and well maintained process for social distancing and protection
Jul 29, 2020
I appreciated all Covid prevention measures taken.
Jul 29, 2020
Thorough exam with relaxed conversation.
Jul 28, 2020
I sincerely appreciate the obvious and multiple effort to assure a clean and safe environment throughout my visit and treatment. The timeliness of the entire process was remarkably efficient but thorough and detailed.
Jul 27, 2020
My recent appointment consisted of freezing various skin irritations. The staff was very professional and Chantelle was knowledgeable and efficient with removing these irritations. I will continue to use their services for all future needs as I feel very comfortable and confident with this office.
Jul 27, 2020
Courteous and friendly staff! The provider I have seen is very gracious and courteous!
Jul 24, 2020
Clean as always and appreciated the protocol they are following for covid 19. Love my doctor and I'm glad she is able to help me.
Jul 24, 2020
Chantelle provided me with a very safe and complete examination. I have great faith in her knowledge as well as her advice. She is a very practical health care provider as well.
Jul 23, 2020
Everyone at my visit was very professional and personable. I was taken on time and all procedures were totally explained
Jul 22, 2020
My appointment was with Chantelle, Physician Assistant. She diagnosed and treated a lump on my face. I found her to be very cheerful and polite. Chantelle skillfully treated a cyst, while clearly explaining what she was doing during each stage of the process. Staff took me in at the appointed time and followed CDC guidelines with additional precautions that made me feel safe during this current pandemic time. I highly recommend Lancaster Skin Center.
Jul 22, 2020
I am not a real fan of surveys. If I was not happy with the office, I would not come back and would probably write a letter to let the office know about the situation. That is not the case with your office.
Jul 21, 2020
Dr. Anderson is a great doctor. He explained my condition in detail and even wrote down the medical terms. The staff is friendly and professional. I highly recommend this practice.
Jul 21, 2020
When you arrived at Lancaster Skin Center you are u ar
Jul 21, 2020
I love the online appointment! It was so easy for me, and everything my doctor has recommended for me with my acne has worked completely. It's crazy to look back on old pictures and see the transformation! Also, you have awesome customer service!
Jul 18, 2020
I am always very happy with the service I receive here. Dr Anderson always finds things that I never notice. He is #1 in my book!
Jul 17, 2020
You were on time (actually early). Very very professional staff and a very friendly environment. The office is immaculate and I never felt rushed. Your staff is fabulous, understanding and very attuned to the patient’s needs.
Jul 16, 2020
During the Covid season the team was very helpful and efficient in scheduling my tele-exam as well as scheduling my treatment. On the day of the treatment, their procedures were very clear and well implemented. They couldn’t have done any better. Dr. Chantelle Gastinger and her assistant were very professional and kind. The front desk team was very thorough and quick. Well Done Everyone!
Jul 16, 2020
I appreciate the personal care and all the safety practices for Covid.
Jul 16, 2020
The PA and her assistant were terrific in every way. Excellent care.
Jul 15, 2020
With the virus such a concern there was no waitng inside, and once inside the skin check and procedure went very quickly. I was treated and baco outside quickly without even a check out moment. I do eosh O had received some sort of paperwork. I have no idea about charges at all
Jul 14, 2020
Everyone in the office - the women at the desk and the RN - was kind. I absolutely loved Chantille G. who gave me my exam. She was thorough and was most pleasant. I would recommend this office to anyone seeking dermatological assistance.
Jul 13, 2020
Everyone from the time on the phone in the parking lot through to when I left the building were WONDERFUL!
Jul 13, 2020
THIS WAS MY FIRST VISIT AND I WAS VERY PLEASED WITH THE CARE I RECEIVED. EVERYONE WA MOST KIND AND CARING. MARCY PASKOWITZ
Jul 13, 2020
All aspects of my visit we’re superior. Matt
Jul 13, 2020
Appointment was very well addressed. Great time.
Jul 10, 2020
You're thorough examination and advice were greatly appreciated.
Jul 10, 2020
Staff is always pleasant and professional.
Jul 8, 2020
I so deeply appreciated the personal care, expert help and tender way in which Dr. Anderson and Danielle served me yesterday. They are very personable; very knowledgeable and also I especially valued Dr. Anderson's willingness to seek to help financially since I don't carry insurance which Lancaster Skin Center accepts.
Jul 3, 2020
Rating my visit as a 5 star.
Jul 2, 2020
My visit was as always professional, efficient and problem free.
Jul 2, 2020
Dr. Andersen is an amazing doctor, very knowledgeable, and has a great bedside manner when discussing skin health and alleviating any anxiety or concerns his patients may have. The office is very clean and well run, and they have instituted considerable precautions due to the COVID-19 pandemic. Wonderful, friendly and helpful staff. Very please with every visit.
Jul 1, 2020
I was treated well and everyone was very careful and safe.
Jun 30, 2020
as a new client referred by my family doctor I was expecting a thorough exam by the dr and an in depth discussion about my condition; I had not more than 5 minutes with the dr. left feelin stunned at the lack of substance to my appointment
Jun 29, 2020
knowledgeable staff, quick in and out. overall a great experience.
Jun 25, 2020
I was very pleased with my online appointment with Dr. Anderson!
Jun 22, 2020
Treated professionally. Appreciated scheduling me on short notice to treat my skin problem. On the mend. Back in July for additional treatment.
Jun 22, 2020
Extremely helpful and friendly front desk staff ! Fabulous practice!
Jun 12, 2020
A breath of fresh air to see you all again.
Jun 11, 2020
Promptly received and felt like precautions were taken
Jun 9, 2020
Dr Anderson and his staff are the best. I am very confident in my care at the Lancaster Skin Center!
Jun 8, 2020
In these times when we must do things differently, everyone at The Skin Center was very friendly and pleasant, while still observing covid-19 guidelines.
May 22, 2020
Dr Anderson is a caring, top-notch Physician. His staff is also great.
May 21, 2020
Dr. Anderson and his staff were very kind. Thank you for the wonderful caring way. It was much appreciated. Jean
May 21, 2020
Always 5 stars . Top notch service and explanations by Chantelle and prompt after call when I had a question Also , thanks for covid safety shown yo me and your staff
May 21, 2020
Care and concern shown by the personnel at the Center was welcome
May 19, 2020
Thank you for the excellent care I received on Thursday from Chantelle and her assistant.
May 17, 2020
Had a great experience the staff was so friendly and helpful.
May 14, 2020
THERE ARE NO WORDS TO ADEQUATELY DESCRIBE THE TOTAL TRUST I HAVE IN DR, ANDERSON. THE EMPLOYEES ARE CAREFUL AND CONSCIENTIOUS AND SO PLEASANT.
May 14, 2020
Excellent care via telehealth appointment - Dr. Anderson was attentive and responsive and facilitated a new prescription being ordered very efficiently. The visit exceeded my expectations. Office staff were friendly and very helpful/supportive.
May 13, 2020
All necessary precautions were taken by Dr. Andersen and his staff to make my appt. very safe. Procedure was done with great care. As always, the Dr. is personable and professional.
May 12, 2020
Just a wonderful dermatology office. Clergy, support staff, and office staff, are the best. I used to go somewhere else when my Dr. left the practice. I needed to see someone new, and totally left the other practice. I am glad I did. My kids have used this practice, as well as me! I won't be leaving this office!!!
Mar 16, 2020
My appointment went very smoothly and I received good news
Mar 13, 2020
The online check-in was extremely helpful. Very little time waiting to see the doctor. The doctor provided a detailed diagnosis and treatment alternatives. Checkout was effortless.
Mar 12, 2020
Everybody is so nice and professional and easy to talk to from the receptionist to the Doctor. Thank you for an unstressed appointment.
Mar 12, 2020
Very professional and pleasant staff. Updated and digital info make for timely interactions
Mar 11, 2020
Excellent care by friendly staff.
Mar 11, 2020
Excellent service, very friendly staff.
Mar 10, 2020
I did the online check-in which made things much easier. When I got to the office I did need to update a few things and the front desk made all the changes. They were friendly and efficient. The nurse I had was also friendly and efficient and answered some questions I had. She made me feel very at ease. Chantelle Gastinger, the PA-C addressed my concerns and fully explained the procedure she needed to do. She listens and answered all my questions. I feel very confident to have all my dermatological concerns taken care of by this office.
Mar 6, 2020
Exceptional staff took the time to perform a thorough full body skin check. Chantelle answered all my questions and gave me the treatment options when called for. I highly recommend Lancaster Skin Center.
Mar 5, 2020
Molly is a gem! Always very thorough, I never feel rushed. Highly recommend this practice.
Mar 4, 2020
What a WONDERFUL PLACE...!! Very kind, patient people at the desk. Dr. Anderson and staff are EXCELLENT..!! I am absolutely satisfied with how Dr. and his nurse handled my needs. Will continue on with them because I feel I WILL RECEIVE THE BEST CARE POSSIBLE. I HIGHLY RECOMMEND "LANCASTER SKIN CENTER" TO ALL...DON'T WAIT UNTIL IT'S TOO LATE...!!! THANKS TO ALL.
Mar 3, 2020
Very satisfied with Dr. Andersons exam
Feb 21, 2020
Great doctor and office staff. Thank you
Feb 21, 2020
Always experience informed and pleasant employees at Lancaster Skin Center. Dr. Anderson’s demeanor leads the employees to provide complete service in a timely manner.
Feb 20, 2020
Very timely! I was in and out very quickly and Dr Anderson addressed my problem very quickly.
Feb 18, 2020
They are always professional and friendly.
Feb 16, 2020
Very Professional, will return when needed
Feb 14, 2020
I changed practices because I was very unhappy. I loved the PA and got a very through exam.
Feb 13, 2020
Suggestion..have the survey written in black type not gray. It is hard to read to read in gray type.
Feb 11, 2020
Comfortable atmosphere where staff is very congenial and helpful. Been gong for some years but started wth Molly last year and glad I had the opportunity to work with her. She is very thorough, insightful, and listens to your concerns and questions. She has a geat personality that exudes confidence in your conversations with her. I have rebooked my time with her for next year.
Feb 10, 2020
Was treater very nice by everyone.
Feb 7, 2020
Absolutely awesome office and staff, I’ve been seeing Dr. Anderson for years. I’ve never felt like my appointment was unnecessary. He has always said you fine something new on your body call.. do not wait ..I would give this office more stars then provided.
Feb 7, 2020
I am well pleased with the care received at Lancaster Skin Center.
Feb 6, 2020
I have been going to Dr. Andersen for 25 years. Would not go anywhere else. The entire staff is very professional and friendly.
Feb 6, 2020
Everybody in this office was so pleasant !!!
Feb 5, 2020
My experience was very good. Front desk staff were very polite and helpful. Dr Anderson and his nurse were kind and professional.
Feb 4, 2020
First time visit here: everybody was great and I’m headed for repeat visits. Nice offices too.
Jan 31, 2020
Great staff and everything was explained throughly.
Jan 30, 2020
Dr Anderson is always polite, on time, thorough. He explains any concerns so I can understand them.
Jan 24, 2020
Very timely service by nurse and doctor! Doctor did a thorough review of all areas of body. Nurse did a very thorough job preparing chest for skin specimen by doctor.
Jan 23, 2020
This was my first visit having recently moved to the area. I have had a long history with dermatologists due my skin cancer issues. Lancaster Skin Center was a pleasant surprise. I was able to schedule an appointment literally the next day where my prior doctor was nearly 4 months. Dr Anderson was efficient and clear in explaining what he found and in recommending treatment. I did not feel rushed or pressed into some exotic treatment or impractical protocoal to control my sun exposure.
Jan 23, 2020
Yesterday was my first appt there and I was nervous but from check in to my exam with Molly I was very pleased with my visit .. Molly is so friendly and upbeat as well as professional..I would def recommend this practice..
Jan 22, 2020
I was pleased with the examination. Molly was cordial and professional. She respected my privacy and answered my questions. I look ahead to the results of the single biopsy. rob
Jan 22, 2020
Very good care received. Got me in on short notice too.
Jan 21, 2020
the staff is always pleasant and professional. Always at ease around Dr. Anderson and staff.
Jan 17, 2020
LSC is always attentive, professional and takes good care of you.
Jan 16, 2020
Dr Anderson is always pleasant and alleviates any apprehension of the concern taking me to office.
Jan 16, 2020
Patience with me was shown and my questions addresses well.
Jan 15, 2020
I would highly recommend this office for your dermatology needs.
Jan 15, 2020
Was seen by CRNP Molly and her assistant. Both were very knowledgeable and friendly. I arrived early and was seen early.
Jan 14, 2020
Lancaster Skin Center was in touch with me as soon as I was referred by my primary physician. They called and provided a time for my appointment within a week of my referral.
Jan 13, 2020
The professional staff is always cordial and courteous. Dr. Anderson is first-rate, pleasant, attentive, and reassuring.
Jan 10, 2020
I was very impressed with the professional manner in which my visit went. I thought the staff was very friendly and the Doctor very thorough.
Jan 10, 2020
I always appreciate Dr. Anderson's advice and opinions as well as the capable & cheerful assistance from staff.
Jan 9, 2020
Very courteous, prompt, and professional service.
Jan 8, 2020
Dr. Anderson and the entire staff of Lancaster Skin Center set the gold standard for patient care. From the cleanliness of the waiting rooms and exam rooms, the friendliness and efficiency of the registration ladies to the clinical care, there could not be a more competent, caring practice. Thank you all for your efforts. They do not go unnoticed!
Jan 4, 2020
My appointment was done in a timely fashion, all was good!
Jan 3, 2020
My recent annual skin check with Chantelle Gastinger was a positive one. I was seen quickly and the skin check was thorough. Chantelle listened to all my concerns and answered questions patiently. I appreciate the professionalism of everyone in this office. I feel confident I am very well cared for at Lancaster Skin Center.
Jan 1, 2020
Friendly and very professional
Dec 20, 2019
Great work! Very professional but friendly and interested in what you have to say.
Dec 18, 2019
My visit on Dec 13 was successful and everyone was very nice!!!
Dec 16, 2019
Dr Anderson is always professional and listen to my concerns.I trust him with all my treatments.
Dec 16, 2019
I am very satisfied with the service I receive from Lancaster Skin Center. I appreciate all the people who work there.
Dec 13, 2019
Everyone in the office is very helpful.
Dec 11, 2019
I was very impressed with time and attention given to me
Dec 7, 2019
Very enjoyable experience. The PA knew what needed o be done and how to do it. Very satisfied.
Dec 4, 2019
I have been a patient of this practice for many years now, have first used Dr. Anderson's services for a nasal basil cell surgery on referral from a local plastic surgeon. Since i have found it necessary to avail myself of this over the years due to a propensity for developing or evolving skin cancers, I have been treated promptly, professionally and with respect by the doctor and all staff at this practice.
Dec 4, 2019
I only had two appointments @ LSC. Unfortunately, LSC will no longer be in the network of my insurance company.
Nov 30, 2019
Always a pleasure! to come to Lancaster Skin Center's, outstanding & pleasant personnel
Nov 15, 2019
I must contact Highmark to see if I can afford to continue with y’all ! Bob Crosby
Nov 14, 2019
I was cheerfully greeted and thanked for completing the advance electronic questionnaire. .
Nov 14, 2019
Everyone was courteous. The doctor was k oooh nd and efficient.
Nov 11, 2019
I was treated very professionally.
Nov 9, 2019
Excellent care! Caring. Very timely. Dr. Anderson and his nurse Camille were very efficient and gentle.
Nov 7, 2019
Molly Casey was Great and gave my husband and I an excellent body check! Listened to all of our concerns!
Nov 5, 2019
I had a wonderful experience at your office
Nov 1, 2019
I had a great appointment. I was disappointed that I was not a good candidate for the procedure I was asking about, but I appreciated very much Dr. Anderson's explanation as to why. I felt like he was looking out for my best interests.
Nov 1, 2019
Wonderful experience from check-in to check-out!
Nov 1, 2019
From entering the building for my appointment to leaving afterward, I was treated with respect and in a VERY timely manner! A VERY caring doctor and her nurse...love them!
Oct 30, 2019
I so much appreciate your office staff and providers. Staff is kind, courteous and helpful (unlike experience I've had at other local derm offices. Thank you for always providing a pleasant experience. I have referred two relatives who changed to your office and are much happier. Keep up the good work!
Oct 22, 2019
Everyone working there was extremely efficient, professional and so helpful! Molly is a gem!
Oct 22, 2019
Always super professional and caring staff!!
Oct 21, 2019
I recently have seen both Chantelle and Molly, and as always am completely satisfied.
Oct 21, 2019
Best service and professional care I have ever experienced.
Oct 20, 2019
First impression of walking with the split entrance is odd. The waiting room is huge and you walk around counter to get to the check in. The staff are fine, do their job but that’s about it. Would like to see guest wi-fi added and a mirror in the exam rooms would be nice. I had to disrobe and then get dressed, it would be nice if I could check my hair before leaving. Would also love if the providers cooks speak English not medical jargon the whole time. I have no idea scientific names for moles, lesions, birthmarks are. They are excellent t at their job, just don’t have a good understanding of what they are looking at.
Oct 17, 2019
Pleasant facility, competent affable support staff, and a very qualified medical team headed by Dr.Andersen that has successfully treated me for many years.
Oct 15, 2019
I was unable to update my personal information using your online program because I was not able to confirm my “electronic” signature. The program seemed to work at your office however.
Oct 15, 2019
Everthing was great service with this office. I like that the dr explains everthing to you as she was going a long thank you
Oct 15, 2019
Thank you Dr. Andersen. Your professionalism and thorough inspection is very appreciated. See you in a year. The staff was courteous, efficient and professional as well.
Oct 15, 2019
The entire staff is organized, great customer service. The nurse and doctor are both very kind and thorough!
Oct 14, 2019
9 month check-up, was impressed by the through exam I received.
Oct 10, 2019
I am always pleased with the Lancaster Skin Center from the moment I walk into the door through my exam. The atmosphere is pleasant, the people pleasant and the doctors are very caring and interested in your well being.
Oct 10, 2019
Everyone is friendly and knowledgeable. They make you feel at ease every visit.
Oct 9, 2019
TV was good without the talking heads
Oct 9, 2019
Molly was very kind & professional & seemed to know right away what my problem is. The 2 receptionists & Zuly were also very nice.
Oct 9, 2019
I was quite pleased with the experience, how quickly I was seen and the detail of the what wwas going to be done and why.
Oct 4, 2019
I had an excellent experience at your office. The staff was super friendly, on time, and had a solution to my persistent rash problem. I felt very comfortable with Molly and would like to see her again.
Oct 4, 2019
Love the friendly staff, very helpful and take all the apprehension away.
Sep 24, 2019
I was very satisfied with my visit .
Sep 20, 2019
You guys are all just great! I feel like I can ask any question, dumb or not, and Chantel answers me. The receptionists are always so nice and the nurses are so friendly.
Sep 19, 2019
No issues no problems happy with service
Sep 19, 2019
All staff at Lancaster Skin Center are professional and courteous.
Sep 19, 2019
great service, helpful and caring people
Sep 18, 2019
I checked in on-line which saved time when I arrived at the office. The front desk ladies were very welcoming and even thanked me for checking in early.
Sep 17, 2019
I don't know how you could improve!
Sep 17, 2019
Great service, extremely efficient, and very knowledgeable. This was my first visit to Lancaster Skin Center and I was very very pleased.
Sep 17, 2019
Very friendly and efficient
Sep 17, 2019
Always prompt and very accommodating.
Sep 17, 2019
Everyone was friendly and made me feel comfortable. Exam was thorough and to the point.
Sep 10, 2019
Acknowledging your email.Happily will take the survey.
Sep 6, 2019
I was pleased with my appointment. I felt Dr. Anderson gave me a thorough skin check.
Sep 2, 2019
I love the new option of confirming your appointment online. Its fast, convenient and you can also pay for your visit online. While this might eliminate receptionists jobs, your opinion on whether that is a good thing or not, the process of answering all medical questions, filling out all medical conditions you have and paying for your visit all before you enter the facility is a great new option and a time saver. You just say to the receptionist filed on line and go to the waiting room. I was taken back 5 min. before my actual appt. time. I believe this gives you more doctor time, which is actually what you should be paying for, and when your finished, you just walk out the door unless you have to make a follow up appt. I like the new process and I hope it continues.
Aug 30, 2019
Friendly and efficient sign in and a quick wait until I was called back. Compassionate care from doctor and staff! Thank you so much!
Aug 30, 2019
Always a friendly welcome from the entire staff. Very supportive of my dermatological needs and great at answering all of my questions.
Aug 23, 2019
I had a wonderful experience at the Lancaster Skin Center. Easy to get an appointment, short wait in waiting room and in the office, and I really felt like I was listenef to when I was speaking with the doctor. Overall I am completely satisfied.
Aug 19, 2019
This was probably the best experience visiting a medical office that I have ever had. Every person I interacted with from the check in staff, to the nurse to the doctor were very professional, courteous and efficient. It was a very pleasant experience. My appointment was for 11:30 and I was complete and walking out the door at 11:45.
Aug 19, 2019
I always receive fantastic and friendly help here!
Aug 16, 2019
Great place! Organized and professional staff.
Aug 15, 2019
It was so easy to pre-register for my appointment online - both efficient and timely.
Aug 15, 2019
KUDOS TO ALL THE STAFF AT LANCASTER SKIN CENTER
Aug 14, 2019
Friendly, no wait, great experience.
Aug 14, 2019
Excellent on time service!!!
Aug 7, 2019
I need to find another dermatologist I can't believe he could not spend more than 2 minutes with me in the room unbelievable
Aug 6, 2019
Always pleased with prompt and effective attention
Aug 5, 2019
Great experience for skin
Aug 5, 2019
Lancaster Skin Center was a Great experience ! The moment I called to book the appointment for my son to have his mole removed they were extremely polite and helpful getting us an appointment right away . The staff is extremely organized at the desk and the Doctors were very patient and helpful with all their information. My son said he didn’t even feel it when he had a very large troublesome mole removed from his neck . The office is really nice too very open and clean with rest rooms very close by . I Highly recommend Lancaster Skin Center .
Aug 3, 2019
Great professional, friendly staff.
Aug 2, 2019
I have had very good experiences at Lancaster Skin Center. Dr. Anderson did an excellent job of removing two basal skin cancer spots. They were on my face so it was scary for me. But now I cant even see the place where the first was removed. The second was just done and I felt no pain at all beyond the anesthesia. Everything was explained carefully and with time for my questions. On visits before my surgery, Chantal, the nurse practitioner was also excellent with finding and eliminating other pre-cancerous spots that I hadn’t noticed. They are thorough and do excellent work. The entire staff was very friendly and kind to me!
Aug 1, 2019
The office staff was outstanding and the care provided by Chantelle was 5 star.
Aug 1, 2019
terrific skin care office
Jul 31, 2019
The consult was quick and efficient. I was surprised that Dr Anderson did not check my armpits - routine for a three-time melanoma patient
Jul 31, 2019
Had a great experience they were on time and did a thorough exam. 😀😀
Jul 30, 2019
The staff was super friendly and helpful! I felt like they really cared about me and answered all the questions I had, making my first visit a wonderful experience!
Jul 29, 2019
I was treated with respect and felt very comfortable with the entire staff that I came in contact with, Dr. Andersen took my concerns very seriously and I would recommend this practice to all of my friends who need or want skin care!
Jul 27, 2019
On line pre-visit information proccess is an effective tool to expedite sign in. Services were provided on time in a very professional manner.
Jul 25, 2019
Overall experience was good.
Jul 23, 2019
Wouldn’t go anywhere else.They are very caring and puts you at ease ,Dr. Anderson so very good at what he does.Bottom line they are great.
Jul 23, 2019
Dr. Andersen is an extremely compassionate and competent physician. We always feel confident we are getting the best care available anywhere.
Jul 23, 2019
Very timely and diagnosed and treated promptly. Very friendly and professional.
Jul 22, 2019
Dr staff and nurse all pleasant and courteous. Only thing I would change is the long questioner that is computer generated. If your not computer literate it’s long and frustrating. The world is changing I guess
Jul 22, 2019
Had my cancer removed on Friday. Staff and all are very friendly.
Jul 22, 2019
We are indeed fortunate to be in the care of Dr. Anderson and his staff!!!
Jul 22, 2019
LSC is a wonderful office to obtain dermatological care! Everyone I have encountered there has been friendly and courteous! Thank you to all! Gregg A. Fulmer
Jul 19, 2019
Great as always. Love the relationships I make with everyone there from the receptionists to the nurses/assistants to the doctors themselves. I always leave feeling like I got the best care possible
Jul 18, 2019
My husband and I had some skin concerns. We were given a very thorough body exam by Molly. She was professional, kind and informative. We were extremely pleased with our visit.
Jul 16, 2019
Dr. Andersen and his staff are amazingly supportive, friendly, respectful and professional. It was my first visit and I was very anxious and nervous about a pathology result. Dr. Andersen understood my fears and immediately secured the information he needed so that treatment could begin right away. I cannot share enough thanks to him and his staff whose helpfulness made all the difference.
Jul 16, 2019
I’m pleased with the service I’ve received, from the receptionists to the nurses. And Dr. Anderson is excellent! Thorough, sensible and personable. (I’m also more at ease with a male dermatologist — he is the consummate professional).
Jul 12, 2019
Welcoming, helpful front desk staff in an attractive office. Physician Assistant Chantelle Gastinger is a miracle of upbeat energy and good humor combined with knowledge, efficiency, and honesty.
Jul 11, 2019
the visit was professional, as usual. I appreciate the online checking, prompt attention, and short waiting period. I am continually irritated by the "hurry up and wait" situations I have encountered.with overbooked medical providers.
Jul 9, 2019
As stated below, service is very professional and thorough
Jul 9, 2019
The staff was helpful and doctor so nice. Had a pleasant experience.
Jul 1, 2019
I always appreciate the friendly medical and office staff at Lancaster Skin Center. I am consistently treated in a concerned and timely manner. It's no surprise that I never have any reservations referring friends and family to Lancaster Skin Center.
Jun 29, 2019
Wonderful experience. Friendly and knowledgeable staff.
Jun 28, 2019
Overall experience was very good. Short wait in waiting area,short wait in room, and doctor was very professional and answered all of my questions!
Jun 27, 2019
Chantelle is so personal, knowledgeable and kind.
Jun 27, 2019
We l, who have skin problems, are most fortunate to have the Lancaster Skin Center in our area. Dr. Andersen and his staff are First Class in caring, compassion and competency. As a patient I know I am cared about in this office. My questions are answered and my feelings matter whether it be the Doctor, nurse or office staff working with me. We are Blessed to have this office at our doorstep.
Jun 25, 2019
Friendly staff, doctors are very willing to work with you. Clean facility, overall great facility that helped me clear my acne for good!
Jun 24, 2019
I was very pleased with my first visit to the Lancaster Skin Center.
Jun 21, 2019
Entire visit was a pleasant experience. Very nice staff.
Jun 20, 2019
Very pleased with the complete service I received
Jun 19, 2019
Professional, courteous, and efficient. Thank you!
Jun 19, 2019
Dr. Andersen answered all of my questions clearly and thoroughly - I would highly recommend him.
Jun 18, 2019
We needed a good, reliable, trustworthy skin care doctor. We searched online - read reviews, asked others...most said it takes forever to get an appointment. We liked what we saw on the website and called Lancaster Skin Care - when we were able to get an appointment within a reasonable time - we decided to give them a try. We are so impressed with the friendliness and professionalism. The doctor thoroughly explained details and took time for us. We do not need to look anywhere else. Thanks!!
Jun 17, 2019
As always. I am pleased with my yearly visit.
Jun 14, 2019
My appointment went very well. Check in could of been a problem because of my recent health problems and medication changes. The check in staff was very helpful.
Jun 12, 2019
Everyone is very friendly and Dr. Anderson has helped me tremendously.
Jun 11, 2019
This office is one of the best offices I have ever visited. Top notch, every office should run as well as yours. Please tell Dr. Anderson he is very good but his office staff is great!!!!
Jun 10, 2019
Very good experience at your office.
Jun 8, 2019
It’s with great assurance that I can say as a patient of Dr. Anderson, I am treated respectfully, any concerns I relate about my skin are addressed, examined and discussed with me in a way I can understand. My husband and I have been patients for several years, and we are very grateful for the excellent care we have received.
Jun 7, 2019
Very professional, thorough and pleasant!
Jun 7, 2019
Dr Anderson is extremely thorough and a good listener! Very clear with his answers to my questions.
Jun 7, 2019
Of all the medical establishments that I frequent, there are none better than the girls at the Lancaster Skin Center.Not only are they professional but also they take care of all the little things and take the time to make you feel important and listen to all your questions. I know they have gone beyond the call of duty for me over the years and I will be forever grateful. I deal with Kathy and Karen and they both are the best. And so caring. I've known them for many years (especially Kathy) and I hope they stay with the Lancaster Skin Center for a long time. As for Chantelle, what can I say. She always greets me with a smile and is so knowledgeable that I really feel great after I leave knowing that she is so thorough. A very special person. So thanks again for your great service. I know I am always in good hands. Sincerely, Dale Kopp
Jun 6, 2019
I was able to get an appointment in less than two weeks. The staff at the desk were pleasant and welcomed me to the practice. My wait time was relatively short. My examination was thorough and a pleasant experience. If I had to find something to complain about, it would be that you could hear all the staff conversations in the waiting room. While that didn't bother me. it might bother some people.
Jun 6, 2019
As usual, office visit was handled efficiently.
Jun 5, 2019
My experience was very positive and I enjoyed my appt with Molly, thorough and friendly !
May 30, 2019
A professional and very thorough approach. Everyone was helpful! They made sure I completely understood my concerns and the way forward.
May 17, 2019
First time experience was very favorable.
May 16, 2019
Lancaster Skin Center is outstanding! Chantelle is kind & caring & so professional! She does an awesome job... simply exemplary!
May 16, 2019
Molly was so friendly and made me feel at ease the minute she walked into the room. Additionally, she did a thorough scan of my body for anything that looked abnormal, and was very knowledgeable with her information and advice. Hopefully, I will not need to return to Lancaster Skin Center, however, if I do, I would ask for Molly again.
May 14, 2019
Everyone at Lancaster Skin Center is great. Very friendly staff.
May 11, 2019
Dr Anderson and his staff are great! I have had psoriasis all my life, and now under his care, Im almost 100% psoriasis free. I probably would have 100% clear skin if my prescription plan would cooperate more with my medication refills. Dr Anderson and his staff went the extra mile to reach out to the drug rep for help with this issue. Hopefully my prescription plan gets their stuff together.
May 10, 2019
Molly was really thorough and wonderful!! Everyone was very helpful!
May 8, 2019
From the front desk helping with registration to the time with the professional, it was a well-coordinated visit.
May 8, 2019
Overall happy with Lancaster Skin Center
May 8, 2019
Great place there are so nice and helpful there
May 2, 2019
Appreciated the entire appointment....from the check throughout the examination. Great atmosphere....friendly.
May 2, 2019
My second experience there, always informative and thorough. Dr. Anderson educated me on my condition, which was troubling in itself, but he was thorough in the diagnosis. I recommend LSC highly.
May 1, 2019
Very professional, knowledgeable, personable. Superior in every way.
Apr 30, 2019
I was glad I was given options... last time I visited, I wasn't given much ni the ways of any solutions. I am hoping this last visit and the immediate action taken leads to a solution for my chronic problem.
Apr 28, 2019
Great care, very understanding, Staff took time to answer my questions and explain procedures.
Apr 26, 2019
All went well! We arrived on time (more than 15 minutes) before appointment. All staff were excellent and was well pleased with Dr. Anderson.
Apr 26, 2019
Molly and her assistant were great!
Apr 23, 2019
Fantastic practice! Kind and caring professionals.
Apr 22, 2019
Very pleased with my experience at Lancaster Skin Center. Friendly and courteous staff. I was seen promptly and given unrushed and compassionate care. I will be going back for any and all of my dermatology needs.
Apr 20, 2019
Dr . Andersen is very thorough but at the same time, he has a great bedside manner. He takes his time and you don't feel rushed. And he does an excellent job explaining different conditions.
Apr 19, 2019
My visit was very nice. The reception folks are very nice and accommodating. The nurses and the doctor were very amiable and knowledgeable. I actually enjoy coming to the doctors.
Apr 17, 2019
Everyone was exceptionally nice and made me feel so welcome. I also liked filling out paperwork online so it was done. I loved the doctor and her assistant.
Apr 16, 2019
The only reason I come to Dr. Anderson and his staff yearly and sometime sooner, is their sincere concern for my health. They always display competency, knowledge, and guidance concerning my most recent surgery and overall wellbeing.
Apr 16, 2019
Dr. Andersen and his staff have always provided excellent, competent and professional services.
Apr 16, 2019
Molly is such a pleasure and made my trip in to get a mole removed so easy, in and out in 15 minutes. Great
Apr 16, 2019
This was my first visit to the center, and I was very pleased with the professionalism, timeliness, and friendliness of your team. They made me feel very comfortable. I was especially impressed by the efficiency of the time spent in the office. The wait time at each phase was very brief, which was awesome!
Apr 12, 2019
LSC is easy to find, the appointment was relatively easy to get, all the information was requested and provided online in advance so the wait was minimal. The exam was thorough and Chantelle was friendly and professional. I am returning for a treatment in 2 weeks and the appointment was very easy to schedule.
Apr 11, 2019
Excellent, professional, knowledgeable.
Apr 11, 2019
My appt w/Chantelle went very smoothly and in record time. Chantelle is a dear lady and a pleasure to work with. I would appreciate receiving info on how to open a patient portal.
Apr 10, 2019
Lancaster Skin Center is the best! Everyone is so nice, and they genuinely care about your health.
Apr 10, 2019
super friendly healthcare professionals and a quick procedure!
Apr 9, 2019
My appointment was 11:00 a.m. and I was seen right away. No waiting. It was great!
Mar 27, 2019
Wow, Molly and her assistant were just incredible. Took the time to explain everything and were in no hurry to rush me through. Great experience. Would recommend Molly to everyone.
Mar 26, 2019
Very impressed. Assistant was very nice and knowledgeable!
Mar 25, 2019
Lancaster Skin Center experience was a good one. On line registration made the visit check in go much faster, that's a nice option. They always seem to be as accommodating as possible to my needs and schedule as well.
Mar 21, 2019
I’ll give a 5, everyone was very nice. Dr. Anderson is great, I have been coming there for a few years now.
Mar 19, 2019
Dr. Anderson, Kimber, and staff were patient and attentive, explained all options, and answered all my questions. Visit was completely satisfactory in all regards.
Mar 15, 2019
Everyone was nice and helpful. I very happy I decided to switch doctors
Mar 9, 2019
Chantal was such a sweet person and made me feel very comfortable. She answered all of my questions and helped develop a great game plan for attacking my skin issues. I cannot wait to see the results!
Mar 8, 2019
Always very personal, answer all questions, easy check in process, always on time!
Mar 7, 2019
My experience at the Skin Center was excellent.
Mar 4, 2019
very kind staff and very professional physician...will return back to this group in 1 year!
Mar 1, 2019
Dr. Andersen and his staff are the epitome of professional care.
Mar 1, 2019
I appreciated Dr Anderson stating, “we have plenty of time”. That is very refreshing.
Mar 1, 2019
I was very impressed with Dr. Chantell Doctor Anderson's physician's assistant.She was well informed, very nice and listened to what I had to say and acted on it..I have total confidence in her and would definitely go back to see her and recommend her to others.
Feb 28, 2019
Several years ago my friend & I had an itching issue. After being treated unsuccessfully by our family physician, I saw Dr Anderson and he made the correct diagnosis within minutes.
Feb 28, 2019
I have been going to Lancaster Skin Center for several years and every time I need to have a procedure done, they are always friendly, professional and compassionate.
Feb 22, 2019
Excellent and professional
Feb 20, 2019
Great care, efficiency and customer service
Feb 9, 2019
It would have been helpful if I would have received a printout of the visit for my records, since it was cancer. The findings are useful for going forward. Thank you
Feb 8, 2019
Chantelle is always great!
Feb 6, 2019
Very friendly staff. Didn't have to wait a long time to see doctor. Scheduling very accommodating to work with my needs.
Feb 6, 2019
I have been an am a patient of DR Anderson for years, I highly recommend the practice. clean and friendly easy check in before appointment at home or in office
Feb 5, 2019
This is a very professional and clean office. All staff were friendly too. I didn’t have to wait long either.
Feb 4, 2019
I have been coming to Lancaster Skin Center for a number of years, primarily for an annual skin check-up. This year I had the opportunity to work with Molly and can say I enjoyed the appointment. I actually booked next year's follow-up with her as well. She was very thorough and informative, answering all questions I had to my satisfaction.
Feb 3, 2019
Always get great and friendly service here
Feb 1, 2019
everyone is very nice at your office.However I would like to know more about your skin products and procedures but i am always told i have to make another appointment just to get any information
Feb 1, 2019
appointment on time and every thing went very well
Jan 31, 2019
I have been seeing Dr. Andersen for over 20 years (twice a year). He is very dependable and his staff are always professional. If you are looking for a trustworthy dermatologist, visit Lancaster Skin Center
Jan 31, 2019
Everyone was very professional and courteous. Everything was easily explained.
Jan 31, 2019
I was referred by my Primary Care and she was right,,,the care was excellent. Molly quickly determined that the spot I was concerned about was benign and would not require removal. There was no push to perform unnecessary procedures. Everyone from the receptionist to the PA was delightful!
Jan 31, 2019
I rely on Dr. Andersen and his friendly, professional staff to hear my concerns and address them as they always have in the past. This includes diagnosis, sharing suggestions when applicable that benefits me and timely treatment. This has been both my expectation and experience with each visit over the years.
Jan 31, 2019
Everyone was efficient and friendly Our first appointment went great
Jan 31, 2019
I had CoolSculpting with Ophelia. She gave me a clear and definite description of the process. All went as described and I appreciated her professionalism and kindness.
Jan 20, 2019
I was impressed with how easy things were, very personable staff and a direct response to the concern that I had. Overall a great visit.
Jan 16, 2019
Very thorough. My experience was a good one. Mipolly does an excellent job and answered all my questions.
Jan 15, 2019
Your staff is always professional and friendly.
Jan 15, 2019
I found the check in process to be rather tedious.
Jan 11, 2019
Had a good experience at your center.
Jan 11, 2019
I felt very comfortable with the staff. All were helpful and professional
Jan 10, 2019
I was very pleased with the professionalism of all staff and felt confident in their knowledge
Jan 10, 2019
all my concerns were addressed, I was very impressed.
Jan 9, 2019
The office staff was nice and Dr. Chantelle was warm, caring and friendly. She made me feel at ease.
Jan 9, 2019
The appointment went very well. I was in at the correct time, was seen by the doctor within minutes and the short procedure was over within s few minutes. I am extremely satisfied with the visit.
Jan 8, 2019
My appointment went very well. the check in and check out went very smoothly.There was no wait time. The nurse and the Chantelle was very pleasant and explained everything very well
Jan 7, 2019
Staff is friendly and service is good.
Jan 3, 2019
Much appreciated the friendly and professional staff.
Dec 30, 2018
Very good dermatologist appointment
Dec 29, 2018
very professional--welldone
Dec 28, 2018
Everyone was very professional and friendly
Dec 20, 2018
The staff was very pleasant and helpful. The exam and treatment provided the outcome I was looking for. The PA is skilled, knowledgeable,and friendly. From my experience the practice deserves an excellent review. Does this one qualify?
Dec 19, 2018
Great atmosphere, friendly staff. I highly recommend Lancaster Skin Center
Dec 18, 2018
I have no comments. I was very pleased with my office visit.
Dec 14, 2018
Very professional service when needed and also annual exams.
Dec 14, 2018
I did not appreciate how rush my appointment was and I left confuse on what my next steps were.
Dec 14, 2018
I always feel comfortable with Chantelle during my examination. She explains everything to me
Dec 12, 2018
Annual skin assessment was done promptly and professionally. A biopsy was sent for evaluation. In about a week I received a call with the results.
Dec 5, 2018
I was pleased with Holly. She was pleasant and cordial. She was interested in my needs and getting my problems taken care of. She froze off some skin tags which I needed dealt with, I hope the results of the biopsy are favorable or manageable.
Dec 5, 2018
Excellent and prompt attention to my situation. Molly Casey was very professional and addressed my concern and evaluation.
Dec 5, 2018
Everything went smoothly from the online update of medical information, confirmation of the appointment, checking in, wait time for the provider and check out
Dec 4, 2018
The person that's sits on the right side closest to the door at the front desk is ALWAYS pleasant and friendly. The white noise machine drives me nuts but I am assuming it is there for the privacy of people checking in/out. Makes me feel like I am about to take off on an airplane.
Dec 3, 2018
Having utilized the services of Dr. Anderson at Lancaster Skin Center for the last 14 years, I can readily recommend his skill and professional approach to the several bouts of cancer and other skin issues I have experienced over the years. I couldn't ask for better treatment than provided by the doctor and his staff....every time!
Dec 1, 2018
Wonderful staff and Molly was awesome!
Nov 28, 2018
Fastest I ever got in and out of a specialist. Online registration was great.
Nov 27, 2018
Molly (CRNP) was very knowledgeable and super nice! One of my best visits year to date. Wonderful "bed side" manner, easy to talk to and had lots of great ideas to help me.
Nov 27, 2018
I was pleased with my initial appointment.
Nov 26, 2018
I was glad to come in for a checkup as I haven't seen the Doctor for the past 6 Years. Good I did as I found out I have a Precancerous condition on my scalp that was Frozen off. Another area on my back was biopsied . I'm confident all will be fine. Thank you Chantelle Gastinger.
Nov 15, 2018
I completely trust & respect Dr.Anderson & feel much better after a checkup.
Nov 13, 2018
Dr. Andersen was very attentive and thorough as usual. I appreciate the text updates and the ability to pre-register for the appointment with any medical updates.
Nov 13, 2018
Dr. Anderson is very comfortable and thorough during our time together. In addition, the entire staff has been very professional.
Nov 13, 2018
My 2nd visit, and staff makes you feel important and comfortable, explaining everything clearly, making sure you understand everything.
Nov 8, 2018
Lancaster Skin Center is awesome. The staff is friendly to deal with and Dr. Anderson was excellent! Top notch! Mark - Strasburg Pa
Nov 5, 2018
My doctor was very attentive to my overall skin condition and made me feel very comfortable in explaining my concerns. She is a true professional and I look forward to using this practice in the future for my overall skin health.
Nov 3, 2018
Your staff does an excellent job at making the patient comfortable and confident that he/she is getting the best possible care.
Oct 25, 2018
Very pleased with staff and service.
Oct 19, 2018
Love Dr. Anderson, he's personalable, kind & approachable.
Oct 18, 2018
On time, efficient, everything explained completely.
Oct 18, 2018
My experience with the Lancaster Skin Center was a very positive one. Everyone was so very nice. They made me feel at ease and like I was the most important patient there. A really good group the whole way around from the office staff to the doctors. Thanks.
Oct 17, 2018
Beautiful office with the largest selection of magazine I have ever seen in an office. Greeted with a smile. Kimber was thorough in her ?? Dr Anderson pleasant and knowledgeable
Oct 16, 2018
Chantelle was just wonderful. She took her time and explained what my skin condition was and what I needed to do to improve it.
Oct 16, 2018
From pre check in to leaving office - the staff was impeccable! friendly, helpful, and speedy and Dr. A with great attention to detail, what more can you ask thank you!
Oct 14, 2018
Pleasant experience ; friendly staff and on time
Oct 11, 2018
short wait time, very good appointment, every thing completed in one appointment.
Oct 11, 2018
I have been going to the Lancaster Skin Center for a few years and will continue. Their knowledge base is strong, attention to detail high and great customer service from the time you walk in until you walk out.
Oct 11, 2018
Courteous and helpful staff. Spacious waiting room. Dr. treated my mother-in-law with honor and thorough explanations.
Oct 10, 2018
They went out of their way to make sure we were taken care of.
Oct 8, 2018
This was my first visit. I have to say, everyone I interacted with was very nice and helpful. I really liked the way you register when you are a new patient. Very, very pleasant experience. Dr. Anderson is very kind.
Oct 5, 2018
I was impressed with Dr. Anderson's focus on the patient and how attentive and engaged he was.My only question was answered to my satisfaction and I have nothing but positive comments as to my experience at LSC.
Oct 4, 2018
Quick easy and painless check in process Everyone was happy and outgoing
Oct 2, 2018
I feel that Dr Andersen is thorough, but seems hurried. I wish they would schedule appointments farther apart so as a patient, I didn’t feel hurried through. Also, why would you not accept the very insurance you use for yourself?
Oct 1, 2018
I was very pleased with the appointment. They received me well and I was treated quickly and efficiency. Best of all I received a diagnosis which I felt was good.
Oct 1, 2018
Dr Anderson is always so warm and kind. He always makes me feel at ease. The medical office assistant was very sweet who roomed me.
Sep 28, 2018
Understanding office. Late for appointment but still fit me in their busy schedule.
Sep 27, 2018
Had Mohs surgery on skin cancer. Excellent staff and Physician. Could not be more satisfied.
Sep 26, 2018
Easy to Attend Skin Check. Quick check in and short wait until Chantelle arrived. Efficient check up with open dialogue and sufficient time for comments.
Sep 24, 2018
The office staff was very cold and “milatant” The Dr is already booked out till next year already and they treat people as if they don’t need your business. What the “office”needs to remember is that people usually don’t remember what you did for them, but they always remember how they made you feel. I didn’t have a good feeling leaving this despite receiving great medical news
Sep 24, 2018
Loved Chantelle and her assistant. She made both me and my husband with dementia feel at ease while be examined. I would highly recommend Chantelle to others.
Sep 20, 2018
First time patient here and I was very impressed. They utilize electronic tablets to get your medical history instead of filling in tiny dots. Saves paper work. I didn't wait long at all to see the doctor. Very bubbly and caring personality. Staff overall was friendly. I felt at ease.
Sep 20, 2018
Always clean, professional, friendly, caring service.
Sep 20, 2018
Minimal to no wait time. Friendly staff and respectful. Dignity of patient is maintained throughout visit. Dr Anderson is intelligent, thorough, and not quick to “cut”. Pragmatic approach is appreciated.
Sep 19, 2018
Thank you!! You were all so friendly but especially the Dr. She was so informative. I came to you from a very bad experience from another Dr. You were great !
Sep 17, 2018
The staff are very friendly and professional. Great experience!
Sep 15, 2018
The entire staff is wonderful. I really appreciate their kindness and professionalism!
Sep 14, 2018
Chantelle makes me feel comfortable and relaxed while she examines my aged and decaying body.
Sep 14, 2018
Everyone from the staff to the physician were very professional
Sep 14, 2018
loved the staff and the doctor they answered all my concerns and were very proffecional
Sep 13, 2018
On line messaging is very prompt and professional
Sep 13, 2018
Quiet efficient office. Dr Anderson personable and helpful! WHS
Sep 11, 2018
Dr, Andersen is a terrific physician who has a wonderful demeanor and is extremely competent. I was impressed with the professionalism of the staff, their courtesy and friendliness. what is very impressive about the Lancaster Skin Center is the ability to analyze a specimen and in many cases remove the lesion if necessary without having to wait several days or weeks for the test results,
Sep 11, 2018
Very talanted and nice ppl.
Sep 3, 2018
Great service and pleasant staff.
Aug 31, 2018
I am very pleased with the care I received from Dr. Andersen.
Aug 30, 2018
The office visit was great and my provider was extremely nice and personable. I did have to wait about 45 minutes for my appointment in the waiting room.
Aug 30, 2018
Hello, replying to your survey
Aug 29, 2018
My husband and I were taken to the examination room at the appointed time. Things were explained to us cleary and the procedures were done quicklt.
Aug 29, 2018
Everyone I had contact with during my appointment was extremely friendly and professional. Job well done!!
Aug 25, 2018
Very thorough and appreciated as always.
Aug 24, 2018
no complaints, reasonable time there, Doctor and staff excellent
Aug 23, 2018
I had a good experience with my first visit.
Aug 23, 2018
Excellent and every efficient staff. Dr. Anderson is very kind, professional and takes his time with you.
Aug 18, 2018
personal & friendly ... sharp as a tack too!
Aug 17, 2018
Such a friendly staff and excellent customer service!! :)
Aug 15, 2018
Thorough, friendly, great service and clinical quality
Aug 15, 2018
Always treated with great care and respect
Aug 14, 2018
Dr. Anderson and the entire staff are excellent!
Aug 10, 2018
Good practice, on time, courteous, thorough.
Aug 10, 2018
Friendly professional office.
Aug 9, 2018
Lancaster Skin Center has done a very fine job for me.
Aug 9, 2018
I had an excellent check up. Dr. Andersen found a spot that looked suspicious, so he took care of it right then and there.
Aug 8, 2018
I always have nothing but good service at my appointments.
Aug 7, 2018
EVERYTHING was SUPER !!! Kelly was GREAT and Asst. Doc Calliente was EVERYTHING I expected !!!! Thank you Much. See y’all in October. Bob. C
Aug 3, 2018
The staff at LSC are always very friendly and professional . I always leave there feeling like I was the only patient there at the time.
Aug 3, 2018
Great and gentle comfort care given as usual!
Aug 3, 2018
Four star only because I had to wait almost 30 minutes beyond my appointment time to be taken to an exam room; not the best way to make a first impression. After that everything was fantastic. Both Dr. Andersen and his nurse were knowledgeable, helpful, and courteous. They answered all my questions. I didn't feel rushed at all.
Aug 2, 2018
I enjoyed filling my information on the tablet rather than paper. I was seen in a timely mann3r and 5he prov8der was respectful and attentive.
Aug 1, 2018
The Doctor and staff were very professional, complete and informative. I couldn't ask for more. Very good visit. Thanks.
Jul 26, 2018
You have a wonderful practice - efficient and timely service...kind, caring, and friendly personnel, great central office location, and most of all, reliable clinical results. Keep up the good work, and thanks, Cathy Appekl
Jul 26, 2018
I highly recommend Lancaster Skin Center - the front desk girls are always, polite, courteous, professional, and friendly. Dr. Andersen treats you as a person and cares about your skin condition however small or large it is. I am very grateful I was referred to him a few years ago.
Jul 26, 2018
On-line check in was awesome - quick and to the point - no follow up appointments and dragging things out - a great experience
Jul 17, 2018
the service was very nice, little waiting time, great with the concerns and the smiles go a long way...thanks
Jul 12, 2018
I have been going to Dr. Anderson for awhile and love everything about it.Dr. Anderson is so friendly and very approachable. All the office employees are so wonderful.Thats why I will keep going back.I have so much confidence in Dr. Anderson. That’s half the battle.
Jul 11, 2018
Everyone is so pleasant and helpful.
Jul 11, 2018
My recent visit to the Skin Crnter in Lancaster was very good. All the employees were very helpful & I felt very comfortable. Chantelle was amazing & very thorough. She has a very gentile & caring way about her. Thank you.
Jul 4, 2018
I was pleased with my visit to your office as a first time patient. My wait was acceptable and problem treated.. Very nice staff!
Jul 4, 2018
The check--in process was very easy and each person I had contact with was very welcoming and kind.
Jul 1, 2018
As a new patient, I appreciated the time spent with me.
Jun 29, 2018
I was so pleased with the personal attention to me and my needs. Grateful, too, that I did not spend too much time sitting in the waiting room. Impressed with the professionalism, kindness and thoroughness of Dr. Anderson and his assistant.
Jun 28, 2018
Very friendly staff, great experience. I would definitely recommend this practice.
Jun 22, 2018
Everything qa great. I have no suggestion on how to improve a visitation visits.
Jun 21, 2018
I appreciated to on-line check-in process. A well designed web site that allowed me to fill out all required forms at home, rather than trying to fill out paper forms when checking in--all I had to do upon arrival was let them scan my insurance cards.
Jun 21, 2018
Appointment was on time which is important to me. Exam was thorough
Jun 20, 2018
Dr. Andersen along with the entire staff are excellent! They are both friendly and competent, and regardless of my skin condition, I have always come away with positive results!
Jun 19, 2018
I arrived early and was taken in early which was great. I feel that all my questions were answered and problems addressed.
Jun 14, 2018
Fast and courteous service. Everyone was friendly, from the receptionists to the doctor.
Jun 14, 2018
Very friendly, exuberant staff.
Jun 14, 2018
I was very pleased with my visit. My thanks go to Kimber and Chantal for their professional service.
Jun 9, 2018
I had my first visit to Lancaster Skin Center recently. I was extremely pleased with the experience. Starting with the receptionist who helped me check in, to the nurse who settled me in and stayed with me through the visit, everyone was so friendly and kind! And Chantelle Gastinger, PA-C was all smiles. She was informative, patient, and professional. It’s a very unsettling experience to bare all for a full skin check but I was made to feel comfortable and at ease. Would recommend to anyone!
Jun 7, 2018
This was my first time coming to the Lancaster Skin Center to help solve my acne problems. The doctor, nurse, and receptionist were very happy and friendly. This was definitely one of the most pleasant doctors appointment experiences I've had!
Jun 7, 2018
The staff was professional, courteous and very knowledgeable. I cant believe how fast i was in and out of there. I appreciated how jolly and fun the staff was, helps to calm any fears.
Jun 7, 2018
The staff was very professsional, kind and compassionate. They were pleasant and genuine concerned with my situation. I would recommend this group.
Jun 6, 2018
Very attentive staff, quick processing of visit documentation and excellent professional medical care.
Jun 5, 2018
I feel so fortunate to have Dr. Andersen as my skin doctor. He is so thorough and competent in his work. His office staff is most friendly and professional. The folks in this area are Vlessed to have such an outstanding skin specialist to call on. Thank you for all you do for me and your patients. Dr. Andersen is THE BEST!!!
Jun 5, 2018
Excellent appointment - person who checked me in very nice and efficient. I didn’t have to wait more than a couple of minutes. RN who took me to room kindly gave instructions. Dr. Anderson - friendly - seemed happy to see me - asked about our daughter who is also a patient - and answered a question I had and after exam, assured me all was fine. Great news!
Jun 1, 2018
Excellent service by Doctor Andersen and his nurses.
May 31, 2018
Love all of the staff here!
May 31, 2018
Very friendly and professional service!
May 31, 2018
The Lancaster Skin Center was very gracious and pleasant--especially since I got stuck in traffic and was late!!! Everyone was very nice and supportive. Dr. Anderson is great. Pleasant, to the point, informative and very reassuring. I feel in good hands with him and the staff.
May 30, 2018
Appointment on schedule. Much Appreciated.
May 30, 2018
Well, I indicated that I would like access to the patient portal, but haven't heard or seen an invitation. So, I notice that you put this satisfaction survey before giving me access to the patient portal. Hmmm.
May 25, 2018
Dr. Anderson is very good and takes his time.
May 25, 2018
Everyone goes over and above to make your experience a good one
May 24, 2018
I enjoyed the very pleasant staff who registered me promptly and explained the computer check in system. I was called back for my appointment on time, and Dr. Anderson was friendly and informative. Afterward, I was set up for my next appointment. I was expecting a long wait, but was pleasantly surprised how efficient the practice worked together to make my visit comfortable. Thanks for your consideration!
May 24, 2018
I was well pleased with all aspects of the visit.
May 11, 2018
Was great annual overall skin chkup except my scalp was not examined and I think that is a must do! I did not think of the omission until I was at home following the appt
May 11, 2018
Professional. Clean. Friendly.
May 11, 2018
After going thru several melanoma surgeries, the staff makes it a point to address any concerns I have seriously. They do not dismiss my worries; rather put me at ease. Dr. Anderson is extremely knowledgeable and stays current with medical advances. His staff is very professional and pleasant. I would recommend Lancaster Skin Center and give them a five (5) star rating.
May 10, 2018
Great experience with a king provider and staff.
May 4, 2018
Great Staff! Everyone at Lancaster Skin Center was kind and professional. Truly appreciate everyone's professionalism.
May 3, 2018
Lancaster Skin Center has the best communication from start to finish - I was very impressed with both their office staff and the Dr./PA. They were running on time, and I never felt rushed, even though we had a lot of issues to discuss. All of our treatment options were explained to us, and we never felt pressured into higher-cost treatments. We would highly recommend this practice!
May 2, 2018
Best medical visit ever,others should follow your lead
Apr 26, 2018
New Patient that will definitely return!
Apr 24, 2018
Dr Anderson examined all skin conditions/areas of concern to me, and concisely explained the conditions to me in terms I understood. He then recommended treatment for two of the four, which, after my approval, performed the treatment. One condition was a small area that required no treatment; the last area required a cream that I already had, and he explained the proper application to be made to correct the condition. I'm completely satisfied.
Apr 22, 2018
Pleasant and knowledgeable staff, made me feel very welcome.
Apr 20, 2018
After many years of unprotected sun exposure, Dr. Anderson and his wonderful office staff take very good care of me!
Apr 18, 2018
My skin check at your office was a very good experience. Everyone was friendly and respectful.
Apr 18, 2018
pleased with appointment.
Apr 17, 2018
quick diagnosis and very effective treatment for both minor and serious problems.
Apr 16, 2018
Staff was very welcoming and friendly.
Apr 10, 2018
Excellent service, very pleasant and efficient staff. Everyone seems to enjoy working there and it shows. Reminds me a lot of how my staff interacted with our patients when II was in practice. Almost sorry that I don’t need to return ( well, amber not really)
Apr 8, 2018
I had little to no wait time before being seen by Dr Anderson
Apr 8, 2018
I was well pleased with the whole procedure yesterday, from the orderly check-in to the final check-out. The secretaries are well-versed in what they are doing and I had only completed about three-fourths of the info page until I was asked to transfer to the checking room. The assistant was pleasant and took my BP and asked about my medication. I had just updated that and had an extra copy to give to her. She then explained carefully the details of what didn't need to be removed for the body-scan and how to wear the paper gown. I was ready and had time to wait. Dr. Andersen and she returned soon and he checked carefully and explained about my concerns, etc. The surprise was that he evaluated my skin to be better than before and the pulse in my feet was very good (2+). He gave me info about metal buckles at the waistline in case there is nickel causing the rash there and explained what to do including clear fingernail polish on the buckle to keep the nickel from expanding.
Apr 3, 2018
Check in on line was easy and made my appointment simple. Check in lady was very efficient and the doctor was on time. Doctor was understandable and while he wasted no time, there was not a feeling of rush.
Apr 3, 2018
I was very pleased with everything at my visit
Mar 29, 2018
Comfort in knowing your doctor takes the time to know you and any that needs to be checked out brings me back year to year. Professional skills along with complete explanations leave little doubt "you are in good hands".
Mar 29, 2018
Efficiently run office, welcoming staff and doctor with a great bedside manner!
Mar 28, 2018
Doctor Anderson and staff are absolutely the best. Very efficient but also very caring. Always calm and radiate confidence during exams.
Mar 27, 2018
Was pleased with office visit and the PA I saw. Everyone in the office was pleasant and helpful and I appreciated the samples I received to see if the salve would solve the problem.
Mar 26, 2018
Dr was extremely informative, friendly and prompt. It it is A LOT of information and to NOT receive a appointment summary is poor. There should absolutely be papers that can easily given to the patient/care giver to assist in absorbing information. Diagnosis of skin conditions is not common terminology and again, diagnosis cause/effect rx, etc could easily be issued
Mar 23, 2018
Happy to receive a good report.
Mar 20, 2018
Excellent staff, professional, courteous and caring.
Mar 20, 2018
I really like and trust Lancaster Skin Center. I am an outdoor girl so taking care of my skin is important to me. My sister and I both use this facility.
Mar 15, 2018
I had a very informative discussion with Dr Anderson and I’m pleased with the steps we are taking
Mar 12, 2018
Fantastic care warm friendly staff!
Mar 12, 2018
My visit was pleasant as it always is. The staff is always accommodating and friendly.
Mar 9, 2018
I love your office! Chantelle is awesome!
Mar 8, 2018
staff was very pleasant and I got right in...nice not to have to wait!
Mar 8, 2018
Everyone was knowledgeable, cheerful and on time. What more could you ask for?
Mar 7, 2018
Every person I interacted with was pleasant and helpful.
Mar 7, 2018
Excellent, excellent physician. Very Professional and kind. Keep up the good work Liliana Jonas
Mar 7, 2018
spots on arms,both. spot near groin.
Mar 5, 2018
The entire visit went very well. No waiting, simple check in, friendly staff and doctor. Dr. Anderson was helpful and did a great job. He answered allmyquestins and discussed future things to monitor. Nursing staff was very helpful and explained everything and always monitored my comfort level.
Mar 1, 2018
This was the most thorough and personable dermatology visit we have ever had.
Mar 1, 2018
Chantelle is awesome and all the staff at front office and nurses are efficient and friendly.
Feb 26, 2018
I felt the office was very well organized and private.
Feb 26, 2018
The staff are friendly and helpful. Dr. Anderson is thorough, knowledgeable, and personable.
Feb 23, 2018
Very friendly, helpful and courteous with short wait times. Very thorough and intent on providing all information necessary.
Feb 23, 2018
I have been going to Lancaster skin center for a few years now , was have been greeted friendly , the appointment’s have kept on time .
Feb 22, 2018
It's a vey nice office and the staff is so nice and knowledgeable and kind
Feb 22, 2018
I was very pleased with the Lancaster Skin Center practice. The staff was very professional and answered all of my questions. I would highly recommend them to friends or family.
Feb 22, 2018
Thank you for your excellent service. I appreciated the information shared with me. Now I will know what to look for and what not to panic over....
Feb 15, 2018
As always, I was treated with great courtesy and was told everything that I needed to know
Feb 15, 2018
The office staff was obviously working on a problem, but were still very polite and helpful. The PA was very knowledgeable, listened carefully and and satisfactorily answered my questions. Everyone was helpful and caring.
Feb 14, 2018
Dr Andersen always explains, in terms I can understand, any medical condition I am concerned about. He is always thorough, and he has the best “bedside manner”! I always know I’m in good hands with Dr Andersen.
Feb 9, 2018
The patient care was superior in every respect.
Feb 8, 2018
It was a great appointment..i needed to see them sooner rather then my original appt. and just so happens someone cancelled the day after i called and they saw me right away..Doctors and staff are truly friendly and knowledgeable and are very helpful taking care of your issue. Thank you very much.
Feb 7, 2018
VERY GOOD VISIT TO THINK MY NEXT APPOINTMENT IS A YEAR AWAY.
Feb 6, 2018
Staff is excellent, timing as well as can be, Dr. Andersen is very caring and meticulous with his skill. Yes, the "waiting room" is welcoming. Thank you.
Feb 6, 2018
i have a very successful, pleasant visit.
Jan 26, 2018
I was very comfortable being at the Skin Center, I had a full body check and was taken care of with great respect.
Jan 24, 2018
I have been coming to see Dr Andersen for over 10 years, I have nothing to say but praise, he totally takes time to examine me from head to toes. Awesome staff very friendly.
Jan 23, 2018
Very pleasant experience. Dr. Anderson is very thorough.
Jan 23, 2018
I'm glad I am a patient at LSC but I came into the office on the 19th and had 6 items froze and here it is 3 days later and the only thing that has changed is three of the 6 has bled but no color change or got any closer to coming off.. I will give it a week then I will call to see what must be done...These are just stubborn..
Jan 22, 2018
Everyone at Lancaster Skin Care was very courteous and helpful! Thanks to you all!
Jan 19, 2018
As I grow older I realize the importance of a facial or body exam yearly to ensure no cancerous growths are showing up The PA here did a wonderful job of allaying my fears
Jan 19, 2018
They were able to get me in on the day I called due to a weather cancellation. Although I wasn't able to see Dr. Anderson I saw his PA, Chantelle. She was awesome. She answered all my questions and was very honest about the prognosis.
Jan 18, 2018
Good visit with the doctor, the nurse was exceptionally pleasant.
Jan 16, 2018
Excellent experience for our first visit to this doctor. Office personnel very professional and helpful with initial registration. Nursing personnel were very knowledgeable and professional while assisting the physician. Definitely a 5 Star experience.
Jan 15, 2018
Very pleasant and efficient first visit!
Jan 12, 2018
The team at Lancaster Skin Center is incredible. The staff is friendly and welcoming and the doctors are talented and knowledgeable. I would recommend them to anyone who needs some input on their skin, from a standard checkup to something more serious and everything in between. For me, it was something more serious. Finding out you have cancer is a terrifying experience. For me, it was made far less terrifying by the staff at Lancaster Skin Center. I got lucky and, thanks to them, I am cancer-free.
Jan 12, 2018
It was everything I though it would be. The people were very nice and informative.
Jan 9, 2018
As always, the visit went well - nice, friendly staff, and Dr. Andersen was amiable and efficient.
Jan 9, 2018
Easy and clear online registration
Jan 7, 2018
Your office is well organized, friendly and willing to assist. Dr. Anderson always gives the time needed to address any concerns and answers questions completely.
Jan 6, 2018
I am a new patient so this my first experience. It was very positive and I've made my appointment for next year. I switched practices because it was impossible to get an appointment with my doctor and I felt like I wasn't really valued as a patient.
Jan 6, 2018
Very good appointment with Dr. Anderson, very congenial. Office was very polite and helpful.
Jan 4, 2018
Staff and doctor were very helpful and thorough. I'm pleased to have been referred to Dr. Andersen.
Jan 3, 2018
The office was very professional and I was pleased with my first visit there.
Jan 2, 2018
It was all good 👍🏼 The staff is friendly and professional, I didn't have to wait a long time, my exam was thorough and Dr. Anderson took his time and asked if I had any questions or concerns.
Dec 27, 2017
Way too many emails about the appointment prior to. Some are redundant. I completed the registration on line; yet was asked to register when I arrived. Recommend front office staff checking to see if patients has already registered before they are asked to complete.
Dec 26, 2017
Staff was quick, fabulous and friendly on my office visit. The doctor ensure I understood everything and was extremely helpful in explaing things in simple terms and answering questions.
Dec 22, 2017
What an easy and pleasant process to register for my initial appointment with this firm through the use of the latest technology. The staff was wonderful and helpful, and the doctor was knowledgeable and explained everything clearly. I was totally happy and look forward to a continued relationship with this firm.
Dec 20, 2017
I was disappointed with the amount of time I had to spend in the examining room, in the paper gown, waiting to see Dr Anderson (20min)
Dec 20, 2017
This was my first visit, for I left another practice after 30 years. I was able to register on line, was greeted cordially and professionally and was seen within five minutes of my appointment time. Dr. Anderson conducted a complete skin exam, treated one questionable spot and made several helpful comments about skin care.
Dec 19, 2017
Appointment was easy to get in the time frame needed. The waiting room is generous in size and comfortable. All employees were helpful, cheerful, and outgoing. The Medical staff was patient oriented leaving no questions unanswered.
Dec 15, 2017
Review i by Otis Kitchens attached..
Dec 11, 2017
Excellent care from staff
Dec 10, 2017
I was very pleased with the entire process of my first skin exam! Very efficient and professional service.
Dec 4, 2017
Easy registration. Friendly staff. Dr. Anderson excellent provider. explains everything.
Dec 1, 2017
Staff always very helpful
Dec 1, 2017
I was well received and seen promptly.
Dec 1, 2017
I had a wonderful experience. everyone was very nice.
Nov 30, 2017
Skin Check done by Chantelle
Nov 22, 2017
I was very satisfied with my visit.
Nov 21, 2017
Very smooth registration, professional and pleasant staff
Nov 18, 2017
Everything went very smoothly. I appreciated the courteous attention.
Nov 17, 2017
Dr Anderson and team are warm, friendly, professional and accommodating. You can tell they truly care about their patients. Appointments always run on time too. I am moving out of state next month but will miss this practice and the team at Lancaster Skin Center.
Nov 17, 2017
I had a great experience.
Nov 16, 2017
Appointment ran right on time. Checking ng in was a breeze. Courteous staff. All in all i would definately recommend.
Nov 16, 2017
I was very impressed with the way my treatment was handled.
Nov 13, 2017
Improving index finger with nightly use of clobetasol nod Saran Wrap.
Nov 10, 2017
Friendly staff. On-time appointment. Efficient. Thorough.
Nov 9, 2017
I think the doctor was very good at diagnosing my conditions but I left there a little confused. I was told I have a yeast infection on my arm and neck but I'm not sure if that is the condition of my whole neck or just one spot. If it is my whole neck than should I be putting Lotramin all over my neck and is it possible that I have a yeast infection in my groin area? I did apply some there and it seemed to help.
Nov 9, 2017
Over the years, Dr Andersen and PA-C Chantelle Gastinger have demonstrated their true professionalism and expertise in providing their skin care services.
Nov 6, 2017
The online contacts are very proactive helping us to be sure to schedule our appointments
Nov 2, 2017
Dr Anderson is always VERY thorough and interested in me as a patient. His staff is very pleasant as well.
Oct 31, 2017
I was pleasantly surprised at the efficiency of this well-run office. Office personnel was very pleasant. The doctor was on time, and scheduling my next appointment was a piece of cake.
Oct 28, 2017
Very efficient getting me in and out. Thorough exam with good explanations and answers to questions.
Oct 27, 2017
Everyone was lovely, from the front desk to the nursing to the doctor. Everyone made my daughter and I feel comfortable and relaxed. Cate was especially pleased that the nurse and doctor talked to her and asked her questions instead of treating her like a child or ignoring her input. (She is 15.)
Oct 27, 2017
I just had my first appointment with Dr. Andersen and could not have been more pleased with the experience. The entire staff including the receptionists and the assistant who worked with the doctor were personable, efficient, and professional. Having never had a full body exam by a dermatologist before I had some anxiety about the procedure but was put entirely at ease by the staff. Dr. Andersen explained what he found and answered all my questions. I'm very happy to be a patient at the Lancaster Skin Center.
Oct 27, 2017
Everyone was very friendly! After I checked in I was seen within 5 minutes. The doctor provided me with different solutions to help the issue I was being seen for.
Oct 25, 2017
Everyone at the office is really nice and professional.
Oct 6, 2017
50 years of dermatology you are 4 stars
Oct 5, 2017
Very friendly and professional practice.
Oct 5, 2017
The Lancaster Skin Center is an outstanding practice for all dermatology issues. The staff is friendly and helpful and my appointment was right on time. Dr. Anderson is a thorough physician and cares about his patient's skin issues by answering my questions with ease and took care of my examination expertly. Lauren was my nurse and she also had the same caring manner and worked efficently. I would recommend this practice 100%!
Sep 28, 2017
The professionals at Lancaster Skin Center made my visit easy, convenient, and satisfactory in every way. I really feel that I was treated with the greatest of respect and received the very best care at their hands.
Sep 27, 2017
Over all pleased with visit. Dr explained different skin conditions to me. I'm happy with the results.
Sep 23, 2017
I had a very good experience with all staff and I will definitely return in the future. Thanks to everyone for taking great care of me!
Sep 22, 2017
Appointments always on time or early. Exams seem to be thorough. Leave exam with confidence.
Sep 21, 2017
Friendly, professional service!!
Sep 21, 2017
My appointment required some record updates but everything went very smooth and I basically had no wait time! The dermatologist was very professional, courteous and explained all treatment options thoroughly. Thank you very much!
Sep 21, 2017
I think Dr. Anderson is good at what he does and I trust his judgment.
Sep 18, 2017
As a long time patient of Dr Andersen's, I have always been very happy with the care I've received by Dr Andersen and his staff. To give an example: Any physician that breaks his finger, and then elects to have a pin surgically placed through it to heal instead of a cast, cares about his patients! (A cast would have prevented him from operating). He was great when our son was a 3 yr old patient having a wart removed as well. He has great bedside manners and is a very thorough physician who explains everything in detail. I would never see nor recommend anyone else!
Sep 18, 2017
Always a great office visit here! Everyone professional, compassionate and caring.
Sep 17, 2017
What a fantastic experience. From the welcome I got at the front desk to the thorough exam. I was very hesitant about going but I am so glad I did. Chantelle Gastinger, PA-C was so great, spent time on me, and explained everything she was doing/finding. SO much different than my past dermatologist where I felt like a number at the deli counter.
Sep 14, 2017
Very friendly and efficient. In and out with no problems, but didnt rush thru appointment
Sep 13, 2017
This is the second time I have needed LCS. In both instances I have been impressed with their efficiency, caring and knowledge.
Sep 6, 2017
I was very pleased with my first visit . All staff members were welcoming, friendly and seemed to work well together. Dr and Nurse help explain all of the options available. I was pleased to receive a list of services and the cost to take home and review before scheduling an appointment. Even though it is further for me to travel, I will come back to Lancaster Skin Center due to staff and Dr Andersen.
Sep 4, 2017
Everyone was courteous and patient. From the receptionist to the PA, everyone took their time to answer my many questions and to be patient in explaining my concerns.
Sep 3, 2017
As someone who Loves technology, i was impressed with the emails received before my scheduled appointment. The ability to complete the pre registration was very efficient. The staff was friendly with smiles and positive attitudes. Dr was very pleasant and professional. He took time to educate as well. As a registered nurse, I appreciated that.
Sep 2, 2017
Great group of people 😀
Sep 1, 2017
Excellent office experience. Smiling faces, helpful people. Everything was explained so i would understand. Great nurse and doc.
Aug 31, 2017
Wonderful service. Very pleasant environment
Aug 29, 2017
I always have a positive experience at the Lancaster Skin Center. The staff is friendly, helpful, informed. Dr. Andersen's credentials are very impressive. I trust Dr. Andersen and I know I get a good, thorough check-up when I see him. He listens and responds to my questions. Dr. Andersen also has a lovely "beside" manner. He is courteous, he is not condescending, he takes his time, and he listens. What more can a patient ask for in a doctor?
Aug 29, 2017
Everyone was extremely helpful and pleasant. I did not have a long wait and my exam was conducted very efficiently and professionally.
Aug 29, 2017
Found everybody friendly and helpful. Everyone had a smile
Aug 25, 2017
Staff was friendly, courteous and efficient. Waiting room was clean and comfortable. This was a annual visit. Short wait and thorough exam. I am very satisfied.
Aug 24, 2017
very happy with my experience with lancaster skin. The physican was great she was so nice and explained everything very well.
Aug 21, 2017
Great staff! Very helpful and informative! Thanks!
Aug 21, 2017
My appointment time was 3:45 I was back in the exam room by 3:50 and the practitioner was in less than 5 minutes later. I liked the willingness to work with me to get my next visits in. Everyone was very professional and friendly.
Aug 17, 2017
I am very pleased with my visit. Staff is very polite and helpful. My doctor listened to my concerns, explaining what it was and possible treatment.
Aug 16, 2017
If you need dermatology care, you can't do better!
Aug 15, 2017
Very good experience, from office staff, to nurses to Dr. Anderson, himself, very professional and helpful.
Aug 15, 2017
I elect to travel an hour pluls to visit Dr. Anderson and his team for seveal reasons. I am an advanced practice nurse and recognize good hands on assessment skills. There are many Dermatologists who were less adept as clinicians, or not as up to date in the field. Dr. Anderson is very kind, thorough, and knowledgable. I also appreciate explanation of what's new or challenging in the industry when I visit. His staff are supportive and like working for him as well. Enough said. Kudos Dr. Anderson!!
Aug 10, 2017
Very professional office,,didn't have to wait for appointment,personnel knows what they are doing.
Aug 7, 2017
I checked in online a few days in advance of my appointment by answering a few questions. Then, upon arrival at the appointment, I was asked to fill out a medical history form. Could have been done with the online check-in. Save some time.
Aug 7, 2017
As always pleased with everything there.
Aug 4, 2017
Dr. Anderson was very personable. He explained what he was going to do. Always asked permission before doing something. I liked him very much.
Aug 2, 2017
It was fine as always. Dr . Andersen is great very thorough!
Jul 28, 2017
When I made my appointment I believed I was making an appointment for a consult. However I paid $50 to come in for them to tell me I had to make another appointment for a consult. This was misleading and a not an efficient use of time for patients.
Jul 27, 2017
Doctor Anderson explains everything very well. Gave me options for my treatment.
Jul 25, 2017
This, along with your switch to electronic patient information check-in, have brought your practice into the 21st Century! Most patients including my wife and I applaud you for making these important changes. This greatly improves our ability to maintain closer contact with Dr. Andersen and the staff. Thank You.
Jul 24, 2017
It was my first visit. I was very happy and liked Dr. Anderson. He was very thorough and gentle and extremely professional. Dr. Westgate referred him and I am very grateful.
Jul 18, 2017
Very tech savvy and friendly office. Molly, Dr. Andersen's assistant, is a true gem. Wait time was minimal. Examination was efficient but thorough. Thanks very much.
Jul 18, 2017
The visit was very smooth and pleasant. Chantelle was very professional as well as pleasant. The whole experience was refreshing in it's efficiency.
Jul 14, 2017
Professional and personable. Always a pleasant experience.
Jul 13, 2017
Very satisfactory visit. Did not think much of the computer sign up
Jul 13, 2017
Good appointment once I got taken back but was waiting 25 mins past my appointment time in the lobby
Jul 3, 2017
I am happy to receive my messages online from the practice.
Jul 2, 2017
Good initial office visit. I enjoyed meeting Dr. Andersen and reconnecting with Beth.
Jun 30, 2017
Friendly and professional staff were very welcoming. Was very impressed and didn't feel rushed.
Jun 30, 2017
I have no problems with my visit. Everyone is very professional from start to finish.
Jun 29, 2017
Courteous staff and efficient procedure for my appointment
Jun 29, 2017
EVERYTHING WENT VERY WELL
Jun 27, 2017
We had been to this office before. We had forgotten how nice Dr Anderson and the staff were until we needed them again. The entire staff are welcoming, warm and efficient. their attention to the patient...and spouse..lis greatly appreciated.
Jun 26, 2017
All personnel were helpful and competent.
Jun 23, 2017
My visit was very pleasant. The physician's assistant explained my skin issue very clearly and offered samples. She and her assistant also made recommendations for sun care products. Excellent service and treatment. The office staff was also very pleasant.
Jun 22, 2017
My visit was on time. The people who assisted me were professional and made the experiece a good one..
Jun 19, 2017
Caring and efficient. I've visited twice now and am impressed.
Jun 19, 2017
appointment was on time, doctor is very knowledgeable, staff is very pleasant - great doctor's office experience overall!
Jun 14, 2017
Both my wife and I visited Dr. Anderson for our first visits. We were both impressed by him and his staff. Dr. Anderson has exceptional credentials and is very personal. His staff was very helpful as well.
Jun 14, 2017
I received excellent care and everyone was friendly helpful.
Jun 14, 2017
I was very impressed with the friendly, professional treatment.
Jun 9, 2017
Excellent, professional care!
Jun 5, 2017
Left feeling confident that I was given the best care one could expect. The persons I came in contact were friendly and seemed knowledgeable.
Jun 2, 2017
My experience here was very positive. Very friendly and helpful staff.
Jun 2, 2017
Very pleased with professional office. very prompt and friendly
Jun 2, 2017
I am so grateful that I have the care offered by the Lancaster Skin Center. I followed the recommendation of my son-in-law, Dr. Jonathan Sneller who directed me to this facility, and I have been very pleased since coming last year after moving to this area.
May 31, 2017
A very positive experience....5 star as it was easy to schedule an appointment and the staff are all so friendly and welcoming. I learned about the moles on my body and also what to look for. At my age, I need reminders!
May 25, 2017
I liked being able to complete documents on line in advance.
May 12, 2017
dr anderson was very professional, caring and quick. I felt very confident with his work.
May 11, 2017
I like this practice very much. Dr Andersen is very nice and caring. Always take his time I never feel rushed through
May 11, 2017
I had a 2:15pm appt yesterday, and arrived right at 2:00 as requested. The tablet was impressive and so much better (as new patient) than the old clipboards. Enjoyed my experience even though my insurance was out of network. Staff from front desk, to Beth & Dr. Chantelle were all so welcoming.
May 11, 2017
Treated kindly and graciously.
May 10, 2017
Lancaster Skin Center is relatively easy to get to; and I have complete confidence in Dr. Anderson's examination and opinion and/or treatment.
May 10, 2017
The people at the front desk, the doctor's assistant, and the doctor himself were all pleasant and professional
May 6, 2017
Everyone was very helpful. Given plenty of time to enter initial information and did not feel rushed. The two ladies that were with me were highly friendly and very helpful. They answered all my concerns and questions.
May 5, 2017
After 9 visits at a different Lancaster dermatologist and 9 prescribed topical ointments and still no diagnosis, I went to the Lancaster Skin Center and Dr. Anderson was able to diagnose in one visit! I was encouraged by his diagnosis and suggestion of treatment which did not involve another topical treatment!
May 4, 2017
Thank you so much for finding a reason for my skin discoloration, and also a cure. I was so very happy, I was in tears my mom was in tears and the nurse was in tears. I have been dealing with this issue for a long time and now there is hope in sight that it will soon be gone.
May 2, 2017
Five star service. Love the tablet check in.
Apr 29, 2017
LSC has a very pleasant atmosphere. Waiting room is roomy and calming. Staff is friendly and very helpful. As a first time patient I was a bit nervous, but the staff put me at east immediately.
Apr 28, 2017
My visit was went great. Had a very short wait in the waiting room, the nurse who took me back (Molly) was super friendly and upbeat and Chantal explained everything to me in a way that was easy to understand.
Apr 27, 2017
My whole family are patient's of Lancaster Skin Center. I love this practice. I like the small size of it. It doesn't feel so impersonal as the larger practices do. I have a lot of respect for Dr. Andersen and his background in Pathology. I met Chantelle Gastinger, PA-C for the first time this visit and found her to be very friendly and professional. I felt very comfortable with her expertise. I will continue to recommend your practice to family and friends. Great Job!
Apr 24, 2017
I really appreciate how efficiently this office is run. I take time away from work for my appointments; therefore, I really value them staying on schedule.
Apr 21, 2017
Setting up the new pads is fine, but it would expedite the process if you had someone in the lobby helping the old people in stead of interrupting your receptionist and irritating other patients. The rest of the service was fine.
Apr 20, 2017
An excellent first impression.
Apr 14, 2017
They staff was good also the doctor was very understanding about the problem....
Apr 14, 2017
Great visit. Had a very good experience.
Apr 14, 2017
No problems but I don't need to fill forms that haven't changed since my last visit.! Thanks
Apr 14, 2017
friendly efficient staff great doctor good experience all around
Apr 14, 2017
Very friendly. Met all my needs.
Apr 12, 2017
I am the luckiest person in the world to have a physician of Dr. Andersen's stature!!!
Apr 11, 2017
The staff is wonderful - efficient - courteous - and helpful and Dr. Andersen is the best!
Apr 6, 2017
Everyone was very pleasant and professional.
Apr 5, 2017
Very professional, but not engaging beyond the procedure. No discussion about future skin care in general especially with a diagnosis of basal skin cancer.
Apr 1, 2017
I found the office to be very helpful and my experience with the doctor was informative and the suggested treatment is working well.
Mar 31, 2017
Hi, I give 5 stars to Lancaster Skin Center. the personnel are great. so friendly and caring from the welcome in, nurses taking care of you in the room and of course Dr. Andersen.
Mar 30, 2017
Very professional atmosphere!
Mar 30, 2017
My wife Eileen told me about your center. She liked everyone and said you all are very professional. I went to your facility several days ago. I agree with her .
Mar 29, 2017
The Lancaster Skin Center are both professional and courteous! The front office and nursing staff are awesome. Dr. Anderson always does a complete skin check and explains all he finds!
Mar 29, 2017
Excellent experience with friendly and helpful medical and support staff!
Mar 24, 2017
Very organized, quick in/out. Direct, clear conversations
Mar 23, 2017
Every one was polite and knowledgeable. I was very satisfied with the explanation of my condition and the recommended treatment.
Mar 22, 2017
Excellent experience-Dr. Andersen and his staff provide personable, professional care, I am very pleased to have access to such a great dermatology practice. I have recommended Lancaster Skin Center to family and friends
Mar 20, 2017
I've been a patient of Dr. Anderson for a number of years now and have been very satisfied for all that time. The reception area is exceptional, the staff is extremely professional, I've never had to wait long to be seen and Dr. Anderson is very thorough.
Mar 16, 2017
Everything went well. Thank You. Daniel Bert
Mar 10, 2017
Great first visit! Comfortable all around.
Mar 10, 2017
The office feels more like a family then Dr's office.
Mar 6, 2017
Dr. Andersen and the staff are all great! I'm very comfortable with their competence, and have always recieved positive results from his treatments and surgeries!
Mar 3, 2017
Awesome experience from start to finish!
Mar 1, 2017
My appointment was at 9:00AM and at 9:00Am I was called into a room. The doctor saw me in about 10 minutes and I left the area before 9:30.
Feb 28, 2017
Dr. Anderson and his staff our a pleasure to work with! Courteous, helpful, and on top of everything! I wouldn't go anywhere else!
Feb 9, 2017
Friendly, competent, on time service. Great.
Feb 3, 2017
Dr. Anderson and his staff are always courteous, professional and thorough in the way they handle and treat my concerns. They are efficient and yet do not make you feel "rushed" as they deal with your questions and concerns. This is a pleasant office to visit!
Feb 1, 2017
Lancaster Skin Center is a very good practice. I have been a patient for a few years and Dr Anderson has really solved my acne condition
Feb 1, 2017
Always a well run, organized and efficient office.
Jan 31, 2017
Great experience love Dr Chantelle she was great! The front desk personnel were pleasant and friendly. Nurse molly was also very sweet and helpful. I was able to be taken back on time and was done with my appointment quickly with a solution for my issue.
Jan 27, 2017
Great visit. Chantelle and Betsy were great.
Jan 27, 2017
I have always received compassionate and timely service at Lancaster Skin Center
Jan 26, 2017
I like the using of tablets instead of paperwork! That feature made things flow a lot better and I think more efficient. The waiting room is very nice and a varied array of magazines for all tastes. The medical staff was very good and polite and they really knew what they were doing. I had a very good visit and I would recommend you to anyone.
Jan 26, 2017
Pleasant atmosphere, professional staff and no waiting. I was very pleased with my appointment experience at Lancaster Skin Center.
Jan 26, 2017
Had excellent care and would recommend your office to anyone
Jan 25, 2017
Dr. Henderson is so nice and down to earth. My wife and I both like him. He is so very caring. I couldn't ask for a better doctor. He is very thorough.
Jan 24, 2017
Definite 5 star 1st appointment
Jan 24, 2017
I was will please with everyone the OFFICE, Thank You.
Jan 23, 2017
had great time in your office
Jan 19, 2017
I love the online check in. Wait time was brief. Staff was friendly. Dr was thorough and unrushed.
Jan 19, 2017
Wonderful experience! The entire staff is friendly and helpful and Dr A is always warm, honest and efficient!
Jan 18, 2017
Love this center, keep up the great professionalism
Jan 17, 2017
Had a great experience. Dr. Anderson was thorough and timely.
Jan 17, 2017
Very friendly staff, the Dermatologist is great she spends time to explain things to u and also gives quality care. I will recommend them any day.
Jan 16, 2017
Always enjoy coming to Dr. Anderson's office. Everyone is always very friendly and helpful. I like the new computer to use instead of using a pen. It was very easy to use.
Jan 14, 2017
It was a pleasure to be seen at Lancaster Skin Center. Everyone is pleasant and professional.
Jan 13, 2017
Great practice - everyone's very friendly & professional!
Jan 6, 2017
Great experience as always
Jan 6, 2017
Chantel was great and very pleasant.
Jan 5, 2017
Lancaster Skin Center's online functionality is great It provides the opportunity to review all my health care information and provide updated information as applicable. Additionally, it provided me the opportunity to update my personal information prior to office visits. this allows me to do the updating at my convenience from my home rather than waiting to update sheets of information prior to my office visit. It also provides for a convenient way to provide the information to the Lancaster Skin Center. I appreciate Lancaster's Skin Center's effort to provide this platform for the patient. Thank you.
Jan 4, 2017
Absolutely wonderful. Staff treated me with respect which you don't often see in practices these days. Very positive experience.
Jan 4, 2017
Lancaster Skin Center office is definitely the most efficient medical office in the area! Staff is helpful and friendly. Chantelle is very good, informative and not rushed.
Dec 30, 2016
the office was very friendly and thorough. I appreciate being able to complete the new patient paper work online. everything moved along smoothly and quickly. thanks!
Dec 30, 2016
When I asked friends to recommend a good dermatologist, no less than four separate people recommend Dr. Andersen at the Lancaster Skin Center. I'll be adding my recommendation to the list. My encounter with the entire staff was wonderful. I wish all doctor/patient interactions were so efficient and informative.
Dec 24, 2016
Able to get in fairly quickly and always prompt and on time.
Dec 23, 2016
As a first time patient I felt welcomed and received excellent care.
Dec 22, 2016
What an efficient and friendly doctor and staff!!! Good to be able to immediately schedule next 12-month appointment.
Dec 22, 2016
First of all, thank you for keeping this survey short. I was very satisfied with everything at my recent visit. The office staff were most gracious. Entering information on the "tablet" was not as troubling as I thought. I did not have a long wait, and Chantelle and the nurse who accompanied her were friendly and efficient.
Dec 22, 2016
Positive experience. There was only a very short waiting time. The nurse was personable and competent. The doctor was kind and very thorough.
Dec 16, 2016
Should be 5 STARS always get accurate explanations- for me I feel that you are open in your discussion and you cover everything that pertains to my condition.
Dec 15, 2016
Waited 6 min beyond appt time, not bad! Waited in exam room another few minutes after the nurse had signed me in. The PAC saw me , pleasant, knowledgable, promptly recommended and carried out treatment, and I was on my way. No problems.
Dec 15, 2016
Office staff was very efficient and pleasant.
Dec 14, 2016
The staff are all pleasant and efficient. Dr. Anderson is terrific, both personally and professionally--thorough, skilled, capable, and amiable.
Dec 13, 2016
staff and provider were very nice, accommodating, and professional. on line registration and check-in are great
Dec 12, 2016
My appointment yesterday was just fine. Everyone is very personable and professional. My care and treatment were pleasant - I would highly recommend them to anyone.
Dec 8, 2016
SERVICE WAS ON TIME AND VERY PERSONAL
Dec 7, 2016
From the moment I arrived until till the conclusion of my appointment, everything was handled courteously and professionally. All my questions were answered and the procedure I required was completed promptly. Especially liked your use of technology from the paperless new patient registration to the pre appointment check in.
Dec 6, 2016
First experience. Everything was favorable except the 45 minute to see Dr. Andersen. However, he was very apologetic about the delay.
Dec 3, 2016
Their employees at the front desk, whether checking you in/out are so totally awesome. My first time use of the Tablet for "check in" information. This was explained very well.
Dec 2, 2016
I'm always pleased with Dr Andersen's attention to detail.
Dec 1, 2016
Great medical care by wonderful medical professionals!
Dec 1, 2016
My appointment yesterday was a very pleasant experience. I left there satisfied that my questions were answered and it was a pleasure to meet Dr. Anderson and your staff. I feel fortunate to be a patient in your office.
Nov 29, 2016
Your staff was top notch! I would recommend your practice to anyone!
Nov 25, 2016
Terrific clinic. Each and every person were proffesional, friendly, and efficient. Started feeling better immediately.
Nov 24, 2016
Five stars. What more can I say!
Nov 22, 2016
As usual, my visit to the Lancaster Skin Center was handled very professionally by the staff, by Dr. Anderson's assistant and by Dr. Anderson himself.
Nov 22, 2016
This was my first visit. Everything went extremely well. Initial wait was not long. Electronic entering of my data was interesting and effective but some older persons may not do well. overall practice gets an "A" from me for this visit.
Nov 22, 2016
It was a terrific experience. Chantal (I hope I spelled that correctly) is wonderful to deal with.
Nov 21, 2016
I had gone to another Dermatologist for a few months and was very disappointed with their work. I called my insurance company and found out that Lancaster Skin Center was in my network and back in 2003 I had Dr. Anderson remove a basil cell from my back and I've never had any problem with sense.
Nov 19, 2016
Excellent Dr and care. Chantelle is very thorough and kind. I never have to wait long and she takes great care to explain every step!
Nov 17, 2016
Prompt efficient Professional and Administrative Service.
Nov 17, 2016
Awesome Service. Will return when needed.
Nov 16, 2016
Dr. Anderson and his staff handled all things in a courteous professional manner. As always I am happy I chose Lancaster Skin Center for my dermatological needs.
Nov 7, 2016
Always accommodating and friendly. I love this practice!
Nov 6, 2016
Always a good experience. Efficient, caring and mindful of my time. Kathy at the desk, Molly and Chantelle know what they're doing and make me feel as comfortable as you can in a doctor's office.
Nov 4, 2016
I just had my first appointment and could not be happier I choose this office. I was kindly greeted and taken care of so well. The entire staff there was amazing and absolutely love Chantelle! I am still so thrilled about my experience at Lancaster Skin Center! Thank you!!
Nov 3, 2016
To enter the waiting room is an aesthetic pleasure. Would not mind a longer waiting time since I feel good and relaxed in your surroundings. Dr. Andersen and his staff have a calming influence and I know I am in best care for my problem. Healing will progress.
Oct 28, 2016
Great office! Amazing staff! Everyone is friendly and available to help you at all times. The providers are knowledgeable and work with you to find the best treatment option for you. I have recommended this office and will continue to recommend Lancaster Skin Center!!!!
Oct 25, 2016
Always on time, prompt, efficient and reassuring.
Oct 24, 2016
My experience has always been very positive for both Dr. Andersen and his staff. The new check in is an annoyance but because it can be done on line it takes some of complexity out of it.
Oct 20, 2016
Very Efficient and Professional!
Oct 20, 2016
Over the years, as a golf course superintendent, because my duties kept me outside, it was reassuring to have Dr. Anderson monitor the condition of my skin. When treatments were recommended, the results were always sucessful. Now retired, and because of my continued outside activities, it is reassuring to have Dr. Anderson's expertise during my yearly reviews. I highly recommend this practice.
Oct 19, 2016
The staff is so friendly and helpful!
Oct 19, 2016
It did take a some time to get an appointment but I feel it was worth the wait
Oct 19, 2016
On time Everything went fine
Oct 19, 2016
I can't review your online presence. Don't know anything about it. Sentence doesn't make sense to me.
Oct 19, 2016
Truly enjoy my visits at your office....Courteous staff, lovely waiting room with plenty of reading material, restroom facilities and very clean. Dr. Andersen and his nursing staff are so courteous and make one feel so comfortable. I appreciate all that is done to make a patient feel comfortable and worry free.
Oct 19, 2016
Dr. Anderson is a very nice doctor & very young looking for the amount of years he said he has been a doctor.
Oct 19, 2016
As always; I appreciate the friendliness of both staff and Dr. Anderson, as well as his expertise. I'm grateful for being able to keep my skin healthy with your office's help.
Oct 19, 2016
I was seen promptly for my appointment without undue wait time in the waiting room or in the examination room. My questions and concerns were discussed and explained without the feeling of being rushed.
Oct 19, 2016
Go to multiple appoints a week and it's so convenient to check in online ahead of time.
Oct 19, 2016