Dr. William Andersen
Chantelle Gastinger PA-C
1484
Reviews
My visit for my skin check was thorough and the discussion was easy. Dr. Anderson answered my questions satisfactorily, and took a photo of one area of concern to be watched over the next 6 months. I was very satisfied with the appointment.
Aug 4, 2023
Dr Anderson does a great job!
Jul 28, 2023
5 ⭐️ Called me quickly when they had a cancellation and Molly and her assistant were so nice!
Jul 24, 2023
Good experience with fast and friendly people
Jul 24, 2023
Easy check in. Welcoming and attentive nurse. Doctor Anderson was attentive, and addressed and was very helpful.
Jul 20, 2023
I waited only a brief time before seeing the Dr. I was pleased that she took time asking me pertinent questions RE: my past history of skin issues and listening attentively.
Jul 20, 2023
I have been a patient with the gals from the Lancaster Skin Center for years and I have nothing but praise for al of them. I have known Kathy personally for a long time and you won't find a better person. I have gotten to know Karen and all the other friendly faces up front and they are all wonderful to deal. And since I am not the sharpest person in the drawer when it comes to tech things, they always help me through. And, of course, Chantelle, my doctor. I trust her completely and she has never let me down. And to top it off, she is one of the nicest people I know. So, to sum it up, I would never think of ever going to another office. Not when I have the best with the Lancaster Skin Center.
Jul 20, 2023
I am very comfortable with Dr. Anderson and his staff whenever I have a yearly check-up or a visit with a concern.
Jul 19, 2023
Staff is very efficient, friendly, and thorough.
Jul 14, 2023
This was my first visit and the person who saw me exceeded my expectations. I will definitely come back here when I need to.
Jul 13, 2023
Despite their overwhelming schedule and having to wait a bit, my concerns were addressed and were taken care of.
Jul 13, 2023
Fast service with explanations on the procedure done. Always prepared for the treatments step by step. Pleasant office and nursing employees.
Jul 13, 2023
The appointment was very satisfactory itself. My disatisfaction was they they no longer accept my insurance coverage.
Jul 12, 2023
I was seen on time. The gal who checked me in was very friendly and cheerful.
Jul 12, 2023
Staff was great. The lady at the front desk helped with tablet to check in. Nurse was exceptionally. As always Dr, Anderson was friendly and patient.
Jul 11, 2023
Chantelle was very pleasant, cooperative and understanding of my wishes.
Jun 30, 2023
Beautiful office and friendly ladies at the desk. Thank you for letting my husband get the medical attention he needed. Thank you for the phone call that came in response to my email Joanne Alban for Don
Jun 30, 2023
I am happy I found a practice that has a pulse dye laser, and am looking forward to see if it helps my rosacea and vascular lesions. I will wait a couple of weeks, and if it is helping, I might get another treatment done.
Jun 30, 2023
i was treated quickly, team was very profesional and courtious. I would recomend them to everyone.
Jun 29, 2023
Everyone was awesome. Felt very relaxed.
Jun 28, 2023
REALLY LIKED 'MOLLY' AND 'SAVANNAH' ... BOTH TOTALLY PROFESSIONAL (LISTENING TO ME, CARING, KNEW WHAT THEY WERE DOING, COMPETENT), AND WARM AND FRIENDLY LIKE US / REGULAR PERSONS :) - AND THAT'S TOTALLY A COMPLIMENT, WHICH I AM NOT ALWAYS ABLE TO GIVE AFTER VISITING A MEDICAL OFFICE ... THERE ARE MANY OUT THERE WHO NEED TO TAKE SOME LESSONS FROM MOLLY AND SAVANNAH. ♥
Jun 28, 2023
Excellent skin check appointment. Thank you (Molly & nurse) for your help.
Jun 27, 2023
My appointment with Molly went very well. I would definitely recommend your office with my friends.
Jun 26, 2023
Sent me a reminder of my annual appointment in a timely fashion. Doctor was on time for the appointment and very professionally and thoroughly examined my skin for any areas needing attention or care.
Jun 26, 2023
My doctor and nurse were fantastic.. My doctor has beautiful, positive energy. It was like sunshine. She was energetic and filled with joy. They both were very knowledgeable, courteous and there was not much of a wait time which I love. I am looking forward to seeing them again, my rating is 10 out of 10.
Jun 26, 2023
Looking to great results Will be back for more
Jun 22, 2023
Very professional and very friendly. Would recommend.
Jun 21, 2023
Everyone was very professional.
Jun 19, 2023
Always great service and appreciate Dr. Anderson's pleasant personality!
Jun 19, 2023
Office staff and Molly are the best!
Jun 14, 2023
The girls at the front desk were friendly The dr & her nurse were fast & got right to the point, The whole office was calm & nice
Jun 14, 2023
My appointment was perfect - timely, efficient and pleasant.
Jun 14, 2023
Chantelle. Is really great,,, she takes the time to meet your needs and listen. Never feeling rushed very sincere…
Jun 9, 2023
As usuaI, I felt welcomed by the staff . I also found that my examination was thorough and very considerate. Thank you.......
Jun 8, 2023
As always, Dr Anderson reviewed & treated, always through and reassuring. Friendly staff.
Jun 7, 2023
Staff is always courteous and accommodating. Check in is easy with large, clean waiting room facilities. Professional staff is great and would highly recommend services at LSC.
Jun 7, 2023
Very friendly and knowledgeable. Excellent service and help.
May 31, 2023
Great service, knowledgeable and trustworthy!
May 29, 2023
Excellent service, Friendly staff, Very helpful too
May 23, 2023
The quality of service rendered was adequate. I appreciate the time that Dr. Anderson spends with me to examine me carefully. I have reservations about how the finances work for this practice.
May 23, 2023
Smooth visit without much wait and time taken to listen to concerns and answer any questions. Patient for many years receiving great care.
May 20, 2023
Lancaster Skin Center is awesome. I have been going to Dr. Anderson for many years. The staff is always friendly. I highly recommend this practice for your skin care needs.
May 18, 2023
Awesome. On time, pleasant, staff was very good.
May 18, 2023
Thank you---good experience----no waiting---see you again.
May 17, 2023
Large waiting area. Visits are very close to appointment time. Skin assessments are thorough, with adequate opportunity for quesions.
May 17, 2023
The entire staff was friendly and professional. They addressed all of my questions and concerns. This was my first visit and I was very satisfied. Thanks!
May 15, 2023
Was greeted warmly and attended to promptly. I am especially appreciative of the quickness with which I was granted an appointment, upon referral by Dr. Richard Yunginger. Dr. Gastinger assessed my skin lesion assuringly and explained the continuing care clearly.
May 12, 2023
Excellent care, professional team
May 11, 2023
Thank you—lovely staff and Dr. Anderson is a dermatologist I have a lot of faith in
May 10, 2023
Excellent professional service
May 9, 2023
1) Greeted by desk personnel in a friendly manner- 5 stars. 2) Taken to exam room & interviewed re reason for appt. - BP taken - not treated rudely but attitude of “nurse” was perfunctory at best. 3) Saw Chantal next - while not unpleasant communicated an “all business” attitude. Told me that in the future I needed to specify wanting a full body scan appt. when scheduling an appt. - info I’d never known previously. This was puzzling since the waiting area for patients was not occupied when I left & had few (2 others) waiting when I arrived. In general patient “Pleasantries” and “experience” were most evident upon arrival & departure. Services performed by professionals were certainly satisfactory but lacked a professional/pleasant patient experience. - 3 Stars
May 8, 2023
I appreciate the easy of my visit. Everyone was friendly and the visit was timely. I had a good report which was great as well.
May 7, 2023
Very professional atmosphere. Chantelle is excellent.
May 6, 2023
Chantelle is unfailingly welcoming, cheerful, attentive, efficient, and knowledgeable. I also appreciate the capable and caring staff.
May 6, 2023
Dr Anderson saw me promptly, answered all my questions. Thank you
May 2, 2023
I am always seen at my appointment time. Staff is always pleasant and efficient.
Apr 28, 2023
My name is Gladys V., I highly recommend Lancaster Skin Center.
Apr 28, 2023
Very professional doctor and staff.
Apr 28, 2023
Great staff. Full explanation of the process.
Apr 28, 2023
I have been a patient for the twenty years I've lived in Lancaster County. I have always been happy with the treatment provided by Dr. Anderson and his great staff.
Apr 27, 2023
Very happy, as always, with entire experience!
Apr 27, 2023
I waited over 45 minutes no one came out to say why they were running behind or to apologize. I feel like he was very rushed for time- I was a new patient and he wasnt in the room more than 15-20 minutes. The room was very small. The office was very run down. I had reports sent to them- nothing was prepared- office staff should have called to get results of previous pathology.
Apr 26, 2023
I was carefully checked and all my questions werer
Apr 26, 2023
Friendly, thorough, professional, knowledgeable.
Apr 25, 2023
Every thing was done very well.
Apr 14, 2023
The staff are always friendly and my appointment was right on time. Dr. Anderson is very professional and thorough with my exam. He took great care of my concerns. I feel very comfortable that I am receiving great medical care.
Apr 13, 2023
Pleased with the prompted analysis.
Apr 13, 2023
Was very pleased with the service very effect and friendly office help .love Chantelle.
Apr 10, 2023
Was very pleased with the service provided, check in was quick and the procedure was efficient. Thanks!
Apr 10, 2023
Everybody is friendly and efficient. No wait and Dr. Anderson is attentive to your concerns and answers any questions you may have.
Apr 8, 2023
On time appt. Nurse L. Was very nice. Molly was very nice. Very knowledgeable. Answered all my questions. Gave options and suggestions
Apr 5, 2023
Had a great first experience here! Molly was kind, professional, and answered my questions. All the staff were friendly, and the whole experience was very positive, and also very quick! I was in and out so fast.
Apr 5, 2023
On time, fast in and out appointment. Molly Casey was friendly and professional, she made me feel very at ease.
Apr 5, 2023
Dr. Anderson as usual did a thorough examination. Staff was courteous and helpful. It was a good experience.
Apr 4, 2023
The entire staff is very professional and are very thourough with their diagnosis.
Apr 4, 2023
I had a great visit in the dermatologist was very nice and helpful!
Mar 29, 2023
I hope I have the names right. We first met with the nurse, Savanna. She was delightful and knowledgeable. Then Molly came in and I can say, I never met such a friendly, helpful, knowledgeable LPN. When we return, we will ask to see them both.
Mar 28, 2023
The office staff from the front desk, nurse and doctor are all very professional, friendly and helpful. Office appearances is very pleasant and clean. Dr takes time to explain what she is doing.and any findings.
Mar 27, 2023
Very prompt and professional
Mar 25, 2023
The doctor took care of the issues I had come in for. However, I just felt like she wanted to go as quickly as she could, answer my questions as quickly as she could and move on. It was one of the fastest skin checks I have ever had. I am hoping it was thorough enough. I just felt like she rushed and didn't have time to elaborate on the questions I had for her.
Mar 24, 2023
Great pre-visit communication. Helpful sign-in staff. Appointment with Chantelle Gastinger was courteous, professional and efficient without being too hasty. This was my first visit and I will stay with Chantelle as my dermatology needs are monitored and treated.
Mar 24, 2023
Dr. Andersen and his helper are very competent, and others of the staff were very nice to me.
Mar 24, 2023
The staff is always very friendly and attentive to my dermatological needs. I am confident that my health, comfort, and well-being is their top priority. I trust I am receiving the best skin care possible.
Mar 23, 2023
Great physician and support staff. Always running on time!
Mar 23, 2023
I always feel very cared about in your office.
Mar 23, 2023
An all over positive first visit. Staff warm and friendly and Molly all the good things the friend who sent me there stated.
Mar 21, 2023
Doctors answered all my questions and concerns.
Mar 17, 2023
Diane and Jessica said they were pleased with their visit and would rate it five star. I visited on March 6 and rated my visit five star also but did not receive your survey. However, I wrote a email to you yesterday concerning my experience with your staff after I helped Diane and Jessica into the examination room. Attached is a copy of that memo: Dear Dr Anderson, I drove Jessica and Diane today for their annual exam. I wheeled Jessica into the exam room, and Diane also was there for her own exam. On the way out I mentioned to your Receptionist that I had a procedure last week and the opening was still painful. I stated I would like you to take a one second look at it to make sure it wasn’t getting infected. She said no, and that you were booked up and I would have to make an appointment. I gave her an old New York answer: Forget about it! I’ve been a patient of yours for over 30 years. I know you would not be so cold and rude. I’ll take my chances rather than have to drive another fifty miles for a One second exam. Hope the Mets and Giants make it this year! Regards, Bob Berardi Sent from my iPhone On Mar 15, 2023, at 7:33 AM, Lancaster Skin Center PC <registration@phreesia-mail.com> wrote: Lancaster Skin Center PC 190 North Pointe Blvd Lancaster PA 17601 P 717-560-6444 F 717-569-1044 We're committed to your health and safety during COVID-19. Check in now!
Mar 16, 2023
I was told to wear a mask, but when I got there nobody was wearing one. But then the examining Dr. was wearing a mask, and I thought later, was that where I should have had my mask on?
Mar 14, 2023
Everyone was super nice and care was quick and efficient.
Mar 13, 2023
Your facility is amazing...everyone is very informative and full of knowledge on what they are going to do for me....I loved the whole experience! Thank you!!
Mar 13, 2023
I was seen promptly at my appt. time. The specialist was professional and answered all of my questions.
Mar 11, 2023
Very friendly and efficient office. Chantelle was very nice and explained everything as she was examining me. I would definitely recommend them.
Mar 10, 2023
Dr. Anderson was a referral to me which I explained to him at my appointment. I discussed my history of treatments with another practice and he was very informative about my skin conditions and options for treatment. I was pleased with my first visit to your office.
Mar 10, 2023
I had a good visit and examination of my skin was thorough. All my questions were answered. Molly Casey is an excellent provider and genuinely cares for her patients and what is going on in their lives in an appropriate manner.
Mar 7, 2023
Everybody was very nice and thorough.
Mar 6, 2023
It was my first time there and it went well. Everyone was courteous and informative. My nurse was thorough and the Doctor was very nice and explained everything to me. I was very pleased and look forward to coming back and would definitely refer to others.
Mar 3, 2023
Everyone at the Lancaster Skin Center were friendly, helpful and professional. Dr. Anderson, as always, was friendly and very professional. I feel confident in his care.
Mar 2, 2023
Molly was great and answered all my questions
Feb 28, 2023
No wait, thorough check of skin. Treatment for suspect areas. All good.
Feb 28, 2023
I felt well cared for as I received a thorough examination. The provider included explanation and education. I especially commend the nurse who went out of her way to provide further education and answered all of my questions. Excellent care !
Feb 24, 2023
Love Chantelle- very knowledgeable. Very efficient, all questions answered. Had back to back appointment with my daughter which was very convenient.
Feb 24, 2023
Very friendly and helpful staff! Great visit, thank you.
Feb 24, 2023
Quick review of what to use for scalp and skin. No visit review given, prescriptions were not called in 2 days after appointment. Directions for skin treatment given on tablet paper with Dr office name-panoxyl not called in. Scalp treatmwnt-DHS zinc shampoo not called into pharmacy Samples were provided.
Feb 23, 2023
Great location, and great supporting staff. Molly, was very thorough and very nice; very easy to talk to. I won't hesitate to come back, if needed and will definitely tell friends about this office.
Feb 23, 2023
Great staff, everyone was super friendly. I had clear instructions upon discharge and I feel like they listened and helped me. Great overall team!!
Feb 22, 2023
Excellent customer service and patient care
Feb 22, 2023
It would have been better if your website had clearly indicated which Blue Cross plan was accepted.
Feb 22, 2023
From the check in to the actual appointment to checking out, everyone was super friendly and helpful. I’m very happy with my visit and got all my concerns addressed!
Feb 22, 2023
Dr.Anderson is very thorough and easy to talk with
Feb 21, 2023
Excellent annual visit. Molly does a good job. The staff is excellent from front desk to medical staff. Kudos to all
Feb 18, 2023
Molly is the best. Appointment went smoothly.
Feb 18, 2023
Really liked Dr. Molly! Great bedside manner and easy to communicate with.
Feb 15, 2023
Front desk staff is amazing. Molly is so attentive to any concerns. Great overall experience.
Feb 15, 2023
It was a very pleasurable visit.
Feb 15, 2023
No discussion about skin tags and how to remove them. These are really bothersome in my arm pits. I wish I knew how to properly remove the skin tags. I have a keratosas patch near my ear that itches yet no willingness to remove it. Exam was fast and fortunately not anything cancerous.
Feb 13, 2023
Chantel answers all my questions and was very professional.
Feb 13, 2023
Everyone was polite, professional, and friendly...and Dr. Anderson is a great doctor. My family has been seeing him through the years. We all value his expert opinion, and “down to earth” warm care.
Feb 11, 2023
Rescheduling due to an injury was easy and pleasantly handled. Wait time at time of appointment was maybe 5 min. I was scheduled to see Chantel. I did not check name tags but assume that is who I saw. She addressed my questions and supplied treatments, one during appointment and the other was something I could pick up at the drug store. I left reassured.
Feb 10, 2023
Short wait, great care. Chantelle is fantastic. Knowledgeable, professional, wonderful manner.
Feb 9, 2023
Always moving you along. In and out quickly and that is good. Clear explanation ref treatment
Feb 8, 2023
The Team is very kind, knowledgeable, and professional. I feel I am in good hands.
Feb 8, 2023
I have been going to Lancaster Skin Center for many years and have never had a complaint. from the staff to the doctors, everyone is very friendly and informative.
Feb 7, 2023
Was very please with. The total exam. Done in a very caring professional manner. Waked out feeling no need to be concerned about anything.
Feb 2, 2023
Molly was thorough, efficient, and friendly. What more can you ask for.
Jan 31, 2023
Molly was attentive and knowledgeable and a pleasure to talk to about my issues.
Jan 31, 2023
I was welcomed by friendly staff and greeted warmly when I first arrived. My nurse also greeted me courteously and as scheduled. Lastly, Molly Casey was friendly and professionally zeroed in on my various skin concerns with respect to other medical changes I had experienced in the past year.
Jan 31, 2023
I have been a patient of Doctor Andersen for over twenty years Doctor A. and Staff have always been efficient professional and personable throughout the years. He and his Staff literally saved my life in the most stressful experience !
Jan 27, 2023
I was called back BEFORE my appointment time, what a nice change from most offices! The nurses and Dr. Andersen were very thorough and kind.
Jan 27, 2023
Registration and check out personnel were prompt and personable. My provider was thorough and pleasant.
Jan 27, 2023
Molly was fantastic! She was personable, thorough and efficient! The person who brought me into the office (petite, dark, curly hair) never introduced herself or mentioned what her role is. She was not friendly…kind of rude. She needs some customer service training. The front desk staff were polite, efficient and friendly.
Jan 25, 2023
Everyone was prompt and professional
Jan 24, 2023
From my initial entry to the Lancaster Skin Center, I was treated professionally with courtesy, knowledge and care. As a new patient, the checking procedure was quick and easy. On schedule I was taken to the examination room where I explained to both the nurse and to the CRNP Molly Casey why I was referred here for a 2nd opinion and a potential biopsy of the problem area. After a thorough examination of the skin rash she took a picture of the rash area. After returning from a consult with Dr Andersen, she did a punch biopsy of the area in question. An appointment for suture removal for next week was set up along with an explanation of how I would be notified about the biopsy results. Therefore, I believe my appointment and services provided by the Lancaster Skin Center rates FIVE STARS!
Jan 24, 2023
They took their time during my appt. They asked questions about my health. and really listened to what I had to say. (I wish they still took my insurance!)
Jan 24, 2023
Was seen by Molly Casey & another girl——they r both so kind, courteous, professional & caring—-have seen Molly before 😁she is wonderful!!!! Definitely a keeper👌LOVE ur office—-all staff r GREAT—-absolutely satisfied with my care
Jan 24, 2023
Personable staff, doctor was thorough and explained my health clearly, and the appointment was prompt and on-time, enabling me to get to back sooner than I expected
Jan 21, 2023
Awesome staff and doctor. Would highly recommend.
Jan 20, 2023
Dr. Anderson is an excellent physician and the office staff is very efficient and professional.
Jan 19, 2023
i always appreciate Dr. Anderson and how he does his examinations doesn't do something unless it is needed. the staff is also very friendly.
Jan 19, 2023
I had not been to Lancaster Skin Center for quite a few years, but I remembered immediately why I chose them. Everyone is nice and helpful and I couldn’t believe I was able to see the same associate as years ago. This does not happen often! She remembered what she treated me for years ago and was so pleasant!
Jan 17, 2023
Pleasant professional office. Great Doctor and nurse.
Jan 16, 2023
Always appreciate Kathy's reception at the front desk. She is a terrific asset to the office!!!
Jan 13, 2023
I was extremely pleased with all aspects of the service!!!
Jan 13, 2023
No waiting. People friendly. Problem totally resolved. Thank you.
Jan 12, 2023
Very friendly, professional staff that takes good care of me.
Jan 10, 2023
Molly Casey is WONDERFUL!!! Very thorough and listens!
Jan 10, 2023
Molly was very thorough and I was please with the exam. She explained any areas of concern and recommended treatment. She removed 3 spots at that time.
Jan 10, 2023
The providers at your institution have always been very kind, and the receptionists have been stellar! However, I was very disappointed in the number of prescription medication advertisements I had to endure throughout my experience. On the E-check-in, I was bombarded by a scrolling ad as well as a video for plaque psoriasis. I was asked to take a survey about whether or not I would be interested in this medication (even though I do not have psoriasis). When I came to the office, the waiting room was plastered with advertisements for other treatments and medications. Even my receipt had an ad printed on the bottom that looked like a coupon. However, I noticed that in a smaller font beneath, it read "a paid advertisement". Finally, I was coming for an appointment to discuss acne, but towards the end of my visit, the provider mentioned offhand that I might have psoriasis? This comment was confusing and disturbing after all of the psoriasis ads I had to watch on my E-check in. I am a registered nurse, and the organization I work for has taken a stand against these paid ads/drug reps because they can easily interfere with honest care. I am unsure of the legality of your practice's actions, but it is certainly a slippery slope, and I believe it should be delicately navigated. Please contact me if you would like to discuss this further.
Jan 6, 2023
This was a very good appointment for me. The staff and doctor got me right in within a couple minutes of my appointment and were very attentive to my comments and concerns about my skin issues. After explaining the procedure we agreed on, the doctor proceeded and did a masterful job of getting me taken care of. I couldn’t be happier with the staff and the doctor here. I would recommend them to everyone.
Jan 5, 2023
Always pleasant, timely and efficient.
Jan 4, 2023
Everyone is very pleasant and professional
Dec 25, 2022
I was very satisfied with the service provided
Dec 23, 2022
Personable, efficient and professional. What else could anyone ask for!
Dec 22, 2022
Really appreciated seeing Dr. Anderson. His professional attention to my concerns was excellent.
Dec 22, 2022
5 stars to Dr Andersen, I have been dealing with Melanoma since 1999 and Dr Andersen is the 4th doctor I have had due to moving from Chester county to Lancaster county. He is the most thorough of all 4. He has made me very comfortable at every visit.
Dec 22, 2022
I am unhappy that you will not be accepting my insurance in the future
Dec 20, 2022
Molly Casey did an outstanding job with my skin exam and checkup. She was very professional and friendly and answered all my questions! The receptionists in the office were also efficient and courteous. I highly recommend Lancaster Skin Center.
Dec 20, 2022
Friendly staff, no waiting, professional and thorough exam.
Dec 19, 2022
Very disappointed to learn that you will no longer using Highmark. We are to old to be doing are own paper work. If you don't change your mine we will need to find a Doctor that does accept Highmark. We have not be disappointed in anything at your facility from how clean every thing us to the friendliness of the staff and the satisfaction from the Doctor
Dec 19, 2022
Everyone was professional, but friendly. The wait was not long.
Dec 14, 2022
I was very pleased with all interactions with personnel—very professional yet considerate!
Dec 13, 2022
Molly was very professional, polite, helpful and explained everything to me so I could understand it. Always a pleasure having an appointment with her. Karen Boughton
Dec 13, 2022
Molly was very professional, polite, helpful and explained everything to me so I could understand it. Always a pleasure having an appointment with her. Karen Boughton
Dec 13, 2022
It was refreshing to be seen by a supportive office who listens to the patient. I have struggled for so long and finally feel I have a positive path forward. Thank you Kathy P
Dec 9, 2022
Very professional helpful staff. I felt comfortable during my visit rather than rushed. My treatment was explained well and easily understood. Thank you all for your care!
Dec 8, 2022
Prompt with appointment time. Very short wait time when you registrar online. I felt I was given a through exam. Answered my questions, & explained in layman terms. I would recommend to others
Dec 6, 2022
My appointment was called very quickly. The employees are very friendly and knowledgeable. The procedure was fast and I was leaving the office within 15 minutes or so.
Dec 4, 2022
Prompt. Smiling. Cheerful. Thorough in skin check, which counts the most!
Nov 30, 2022
Everyone was professional and courteous.
Nov 30, 2022
Staff and physician were polite, knowledgeable, and gentle.
Nov 29, 2022
I had Molly as my provider. She was excellent! She took her time and thoroughly examined my skin. She patiently answered all my questions. I felt like she was really listening to me. She was friendly and professional.
Nov 29, 2022
Professional and answered all questions.
Nov 29, 2022
Professional and knowledgeable staff. Very thorough. Prompt with answering questions via their portal. I highly recommend the practice.
Nov 23, 2022
Molly and your staff are wonderful. My only complaint is how difficult it was to get an appointment. I had to wait a long time!
Nov 23, 2022
Thank you that you got me and my husband in on the same day/ at the same time! Really appreciated that!
Nov 23, 2022
Simple sun damage on face was taken care of by Molly. In and out about 15 minutes.
Nov 22, 2022
From start to finish, I received courteous care and support. The professional I saw took the time to listen, and to explain things to me. I appreciated the ability to be seen faster due to a cancellation.
Nov 22, 2022
If you want to have a cosmetic why wouldn't you see an MD? I know I'm being treated by a professional who knows how and where to inject for the best outcome based on his advanced knowledge and experience!
Nov 22, 2022
Sorry for a REALLY late response. Happy with Molly. Unfortunately a melanoma was found and I'm working through that right now. I have a follow up from a surgery 11/23 and will work on coordinating schedules to have two more basal cell carcinomas removed. This melanoma is obviously a priority and would rather have that scheduled vs moving dates and times around.
Nov 21, 2022
Chantelle is excellent. She is great to interact with and also listens to any concerns.
Nov 21, 2022
Dr. Anderson is very thorough when checking my skin. When a procedure is required, it's done skillfully and painlessly.
Nov 18, 2022
People and doctor were very kind and helpful
Nov 18, 2022
Every one was very friendly and helpful
Nov 17, 2022
This was my first visit and I was very pleased with my experience. Everyone from the clerical and nursing staff was helpful, pleasant and professional.
Nov 16, 2022
Very impressed with the thoroughness of the exam. Dr. Anderson is very responsive to any concerns you might have.
Nov 15, 2022
Always excellent welcome and treatment.
Nov 15, 2022
Everyone was very friendly, helpful and knowledgeable .
Nov 14, 2022
Molly has to be one of the best dermatologist. She is caring and listened to all my concerns. If I have a another skin problem I will be ask to be treated by Molly
Nov 14, 2022
I was extremely pleased with the expediency, efficiency and professionalism exhibited.
Nov 10, 2022
Staff are excellent. Very friendly and physicians are great.
Nov 10, 2022
Molly Casey is a very caring and respectful doctor who listens intently and explains all steps in any process. She is always very happy and genuinely involved in answering all questions and concerns. Molly makes a visit to the Lancaster Skin Center a very positive experience.
Nov 8, 2022
the BEST skin doctor, great service took her time to check me. explain everything she did..
Nov 8, 2022
the BEST skin doctor, great service took her time to check me. explain everything she did..
Nov 8, 2022
All of the staff, especially Molly Casey, are friendly, professional and helpful.
Nov 8, 2022
I always feel this facility is so well organized to Provide efficient care from the front desk to the exam rooms. Everybody is so pleasant and always willing to help in anyway they can. Excellent care.
Nov 4, 2022
I just had my yearly skin check with Dr. Anderson. He saw me on time and completed the scan with efficient care. We enjoyed a few moments of conversation and he was off to see his next patient. I am thankful for his expertise and professionalism.
Nov 4, 2022
I had a sample taken from my face and molly was very gentle in performing the scraping. The other people were very kind and thoughtful as well as effciient.
Nov 3, 2022
I was very impressed with the entire experience.
Nov 3, 2022
My first visit to Lancaster Skin center was timely and very professional. Molly was very friendly and was easy to talk to .I felt very comfortable and knew I was in good hands .
Nov 2, 2022
I’ve been coming here for quite a few years now. Seeing Dr. Anderson and the rest of staff is always nice and pleasant. They are a great team!
Nov 1, 2022
All great very happy experience
Nov 1, 2022
I always have a pleasant experience at my annul visit. Chantelle, like all the staff, is knowledgeable, friendly and professional. The appointment times are spot on as I have never had to wait.
Oct 30, 2022
I had a few questions and a few issues which were taken care of by the doctor, and I am pleased with that I have found another dermatologist that I like.
Oct 29, 2022
Always politely and professionally treated by Doctor and staff.
Oct 28, 2022
It was a very good appt withDrAndersen who always seems caring and knowledgeable.
Oct 27, 2022
Everyone was very thorough, pleasant and prompt. No waiting at all.
Oct 27, 2022
I'M VERY PLEASED WITH CHANTELLE AND THE SERVICE I RECEIVE.
Oct 26, 2022
Each staff member is kind, courteous and respectful. Our appointment was on time, actually a bit ahead of schedule. Chantelle is thorough and very nice.
Oct 26, 2022
Appointment time is always kept by LCS so little to no wait time past appointment time. Chantelle is always chipper and willing to discuss my concerns.
Oct 25, 2022
Thanks for answering my questions and taking a good look at me!!!
Oct 25, 2022
Not happy that you don’t accept my Aetna insurance.
Oct 21, 2022
I was very pleased with my appointment. Chantelle was very efficient and spoke to me about all of the moles she found during my yearly skin check.
Oct 19, 2022
Kindness and compassion for patients
Sep 27, 2022
Very professional and thorough visit. Also on time!
Sep 27, 2022
Personal touch. Pleasant informed staff. doctor offered me a lotion just approved by FDA to treat a skin condition. She was right up yo date. Thorough exam was reassuring. Have my appointment for next year already.
Sep 22, 2022
Personal touch. Pleasant informed staff. doctor offered me a lotion just approved by FDA to treat a skin condition. She was right up yo date. Thorough exam was reassuring. Have my appointment for next year already.
Sep 22, 2022
Everything went well. All I had done was whiteheads removed from my forehead. The doctor’s nurse did a fantastic job and I was in and out in perfect timing. I do like Dr. Andersen a lot and missed seeing him while I was there.
Sep 22, 2022
Staff are polite, caring, and I felt very comfortable with all I talked to. Molly explained clearly what she would be doing which I appreciated. I will recommend others to go there
Sep 21, 2022
Molly was super nice and answered all my questions. She was very knowledgeable
Sep 19, 2022
Very friendly staff, efficient service. Treated me quickly and thoroughly.
Sep 19, 2022
Appointment was kept on time, Dr. explained things thoroughly, receptionists were very helpful.
Sep 18, 2022
I was very happy for the treatment I received for my poison ivy reaction. I'm not itching near as much, which is wonderful! It's been a long 3 weeks! Thank you! :)
Sep 17, 2022
Previous to my last appointment, I experienced an infected cyst. This occurred prior to my scheduled stem cell transplant. I called for an appointment to have this taken care of prior to my transplant as the healing needed to take place. The individual that answered the phone stated that they had no appointments available. They never said they would put me on a waiting list or even offered to try to do something. Extremely disappointing.
Sep 8, 2022
Because I was previously diagnosed with skin cancer, I return annually for a full body exam. Dr Andersen is courteous and thorough. He answered any questions that I had. He provided recommendations for continuing personal care.
Sep 6, 2022
I was carefully examined. My questions were answered,
Sep 4, 2022
No waiting. Everyone pleasant and professional
Sep 2, 2022
Great care and extra friendly staff!
Sep 1, 2022
I just had another excellent medical appointment with Dr. Anderson. Exam and minor surgery. Job very well done!
Aug 31, 2022
Staff was very friendly and they took me at my appointment time. I did not wait long in the exam room. Chantelle was awesome and answered all of my questions.
Aug 25, 2022
I am very happy to be back at the Lancaster Skin Center, even though I have to pay more (because you no longer carry the insurance I have). Everyone one was kind, friendly, helpful and professional. Hopefully, the problem with my leg will now be resolved, due to the expert care I received.
Aug 25, 2022
My husband and I had back to back appointments. He has Alzheimers Disease. My appointment was first then I was going to get my husband and take him to the exam room. The staff had already gotten him in an exam room and started getting him ready for his exam. I appreciated this so much. It may have seemed like a little thing to the staff but it was a big help to me. thank you
Aug 25, 2022
I’m very happy with Dr Anderson and I have complete confidence in his care of both myself and spouse. The staff is professional and friendly.
Aug 25, 2022
Everyone was very friendly and professional.
Aug 24, 2022
Very pleased with services provided
Aug 24, 2022
I have been going to Dr. Anderson for many years now and would not have continued this long if not completely satisfied .
Aug 24, 2022
After two months of waiting, I finally was able to get an appointment. It was worth the wait. Molly( the CRNP) was super. She addressed all of my concerns and found a few other area that needed attention.
Aug 24, 2022
Molly was great! She is very knowledgeable and pleasant. Don had his yearly skin check and all is well. Thank you to all the staff! So nice and helpful
Aug 23, 2022
Lancaster Skin Center is definitely a high "State of the Art" facility! Very professional and patient oriented.
Aug 23, 2022
Great people. Treated with professionalism and very attentive.
Aug 23, 2022
Molly was amazing. Thorough, pleasant and kind. Definitely recommend her.
Aug 22, 2022
For years, I have been a patient referred by a doctor friend and the staff at LSC are seasoned, mature and project they enjoy what they do. They do indeed! CJ
Aug 21, 2022
Service was prompt, courteous,and efficent. well satisfied.
Aug 19, 2022
Have been going to LSC for the last three years. Very friendly and very efficient.
Aug 18, 2022
I have no complaints, Everyone I had contact with were very nice. I felt very comfortable starting with check in and through the exame and check out. Thank You!
Aug 17, 2022
Everyone was very nice, explained everything thoroughly. I was glad to have a biopsy the same day and I didn't feel a thing!
Aug 16, 2022
It was worth the 60 mins. drive from Havre de Grace. I found the staff to be personable, helpful and very friendly. Dr. Anderson was professional and thorough taking the time necessary to understand what I wanted. I have booked a service and am looking forward it.
Aug 12, 2022
Was charged $50 for a 10 min appointment for a cyst that they would not remove. Did not provide referral to to other facility that they gave me a number for. I’m still in pain, no treatment at all was given.
Aug 11, 2022
As always, I appreciate your efficiency and professionalism. Cathy Appel
Aug 10, 2022
Always very pleased with Lancaster Skin Care. Providers are very conscientious and respectful. Office and exam rooms always very clean. Reception staffing very friendly andhelpful.
Aug 10, 2022
Very well run office. From the reception to the PA, everything was great
Aug 10, 2022
Very well run doctor's office, on time and efficient. They were able to get me in quickly when someone cancelled an appointment.
Aug 9, 2022
Everything was efficient!! From check-in, being taken to an exam room on time & minimal wait time to being seen by Molly. She answered all my questions and did a thorough body check for skin cancer. Nolly was also efficient and attentive.
Aug 9, 2022
Everyone was so kind. Very friendly and all smiles.Dr. Anderson is so good and understanding.He keeps a calmness about himself which is very good for the patient.
Aug 9, 2022
This was my first vest to Lancaster Skin Center and I could not have been more pleased!
Aug 8, 2022
Everyone is great makes and enjoys le Office is great friendly and professional
Aug 2, 2022
My check in at the office was very professionally done. Quickly done without hassle. My waiting in the off ice waiting room was not long and I was taken into examining room. Questioned about the things I had to be looked at and soon after the person to do the work arrived. The whole experience was a good one and I would not hesitate to return.
Aug 1, 2022
Dr. Andersen is always professional, prompt and patient. Lancaster County is fortunate to have his services offered by Lancaster Skin Center.
Jul 29, 2022
Overall pretty smooth experience. Doctor was great and answered any questions I had. If I have one complaint it’s having to wait three months for an appointment. Maybe that’s because it was a referral from my doctor but that wait time is insane.
Jul 28, 2022
The staff were all very congenial and helpful during the check-in process, and the clinical staff were efficient and focused on my issue. Wait times were minimal.
Jul 28, 2022
Amazing experience. Very thorough a d answered ally questions!
Jul 28, 2022
Felt my exam was excellent.
Jul 28, 2022
I appreciate the fast diagnose of my skin problem. I expect cure.
Jul 26, 2022
Every single person there is very friendly & professional. They make it so easy to pre-check in to save time and somehow I’ve never had to wait. I love it when my appointment is on time! The doctor never makes you feel rushed & is patient in answering questions. I don’t want to go anywhere else for dermatology needs!
Jul 23, 2022
I been seeing Dr. Andersen for almost 30 years on a routine basis. I would not consider going anywhere else. Along with Dr. Andersen, the staff has always been very friendly and helpful. The care provided is always a joint effort allowing me to participate in the treatment plan.
Jul 22, 2022
The entire staff were very friendly and made me feel comfortable
Jul 21, 2022
The office staff were super friendly and accommodating. All of the medical professionals were helpful and informative. Great visit!
Jul 21, 2022
Very good experience. They were quick to diagnose the growths on my scalp, a small spot on my forehead was quickly frozen to prevent future problems, they seem knowledgeable, and friendly.
Jul 20, 2022
Office staff at check in were very courteous and welcoming. The young lady who walked me back to the room was very pleasant. The PA-C was very thorough and listened to my concerns. On my check out, I asked for some water. The caring woman behind the area took it upon herself to get me water which I greatly appreciated.
Jul 18, 2022
My doctor was fantastic. I've been to several dermatologists in the area and this is by far the best one. My questions were answered well, my concerns were cared about, and the level of care was the best I've had where dermatology is concerned. My only concern was that during my visit a male doctor walked in without knocking and left the door wide open while I had my shirt lifted to have an area examined. I highly recommend Chantelle. She handled the situation extremely well.
Jul 15, 2022
Making the appointment and the online check-in were easy. The reception staff was friendly, caring, and professional. Dr. Anderson and his assistant saw me at my appointed time and my concerns were taken care of in a courteous and professional manner.
Jul 15, 2022
A very positive visit.. Everyone was very professional and courteous
Jul 1, 2022
My daughter and I felt Chantel was very polite but your nurse not. She made me. feel uncomfortable and no help getting on and off table
Jul 1, 2022
First visit. Very short wait time. Doctor and staff were professional, courteous and friendly.
Jun 30, 2022
Excellent care. I am hard of hearing and they spoke loudly and clearly. They identify two skin lesions and they froze them. They took care of my wife when she had a Mela noma and I believe she is alive today because of their care.
Jun 24, 2022
Great people and was in and out promptly.
Jun 24, 2022
I've seen Dr Anderson for several decades and I have a lot of confidence in him. This is important, because I've had more than a hundred basal cell cancer spots removed as well as one melanoma.
Jun 23, 2022
I was treated by a PA. She was professional and efficient, but took time to make sure my questions were answered. Every step of the examination and treatment was explained ahead. Injection technique was flawless, which I--a needlephobe--really appreciated.
Jun 23, 2022
Always friendly and on time. Dr Anderson is the best.
Jun 17, 2022
Always pleasant and professional. Would highly recommend to everyone including my family.
Jun 16, 2022
I have been a patient for years. Wouldn't go anywhere else.
Jun 16, 2022
All staff was warm and welcoming! This was the most efficient appointment I've ever been to! (And it even included a procedure for my daughter)!
Jun 9, 2022
Very pleased with treatment
Jun 9, 2022
Very happy with the office staff and physicians
Jun 8, 2022
5 star. Professional, confident, considerate.
Jun 7, 2022
Efficient and knowledgeable! Thanks
Jun 7, 2022
The best dermatologist in town by far.
Jun 7, 2022
Listened to and responded to my questions and concerns. Thank you!
Jun 2, 2022
Being out-of-state is never easy to find a doctor to treat your concerns but Lancaster Skin was happy to work me in to see the PA. They followed up with emails and text reminders. Courtesy, no wait, and professional. Recommend.
Jun 1, 2022
Always have an annual skin check-up and appreciate the ease of securing, the staff, and accommodations. The staff is friendly and courteous while being professional. I always ask for Molly. She is the CRNP. She is very welcoming, engaging, and puts you at ease for your visit.
Jun 1, 2022
Wonderful customer service from checking in and departure. Pleasant and courteous staff and attentive.
May 31, 2022
I love Chantelle. She is so warm and caring and so knowledgeable.
May 24, 2022
Dr. Anderson is an excellent dermatologist who is very conscientious and professional. I have been going there for 3 years and can’t say enough about the kind and caring staff as well. I highly recommend Lancaster Skin Center for medical and cosmetic care.
May 23, 2022
GOOD EXPERIENCE ! STAFF WAS VERY COURTEOUS! DOCTOR EXPLAINED EVERYTHING TO ME !!
May 20, 2022
I could not have been more pleased. Everyone was so kind and caring.
May 19, 2022
Wonderful practice. Excellent care from all staff. Dr Andersen very attentive and detail oriented.
May 19, 2022
Lancaster Skin Center Survey
May 19, 2022
Office meticulously clean - refreshing. Staff most friendly - such a plus. Will recommend to my friends.
May 19, 2022
Always courteous, caring and understanding. Nothing but great and excellent care.
May 17, 2022
All staff pleasant, helpful. Physical exam complete, educating regarding sun protection.
May 14, 2022
Everyone was pleasant, helpful and professional.
May 14, 2022
Fantastic service from the front desk throughout the office . Dr Anderson is very thorough, skilled, professional and personable!!! I highly recommend this skin center.
May 12, 2022
I experienced subsequent bleeding at the site of the bandage which was inadequate to support the healing of the skin
May 11, 2022
I always get the best service here. Chantel takes her time and explains things in a way you can understand
May 10, 2022
I had a fantastic experience. Molly was excellent. She answered all of my questions and put me at ease!!
May 10, 2022
I love that I did not wait long in the waiting room or in the procedure room to see my provider. She was kind and patient and asked if I had any other questions or concerns.
May 10, 2022
I appreciate that Lancaster Skin Center cares about your concerns. Dr. Anderson never seems rushed and in addition to providing great care, he takes the time to answer questions and listen.
May 5, 2022
Online check in is great and a very professional and courteous staff.
May 5, 2022
I was treated promptly and with courtesy. The nurse practitioner was knowledgeable and thorough.
May 4, 2022
I appreciate being seen at my appointment time. Very rare at medical office. Your office is very well run.
May 4, 2022
I had a very comfortable feeling being examined by the physician yesterday; She was very thorough & explained satisfactorily what type of moles I had & reassured nothing abnormal In detecting a small lesion on my nose she also made me aware that it may be precancerous but not to worry, just watch & then keep n touch if anything changes or it does not disappear.
May 4, 2022
As always, once a year Dr. Anderson looked me over with thumbs up results, looking forward to next years visit.
May 4, 2022
I was seen at my appointment time without delay. My only complaint is that it took two months to schedule an appointment.
May 3, 2022
Very professional atmosphere. Appointments are normally right on time. Chantelle listens carefully to everything said.
May 1, 2022
Examination was thorough. Waiting time minimal.
Apr 29, 2022
- Too many reminder emails and texts! Once a person says they are coming, take their word for it. You have a "No-Show" billing policy... - Doc seemed in a BIG hurry to get in and get out! I felt like he didn't really look me over! This was, after all, an annual visit and I feel like I should have been provided more attention and time. - Get rid of the MASK mandate and policy! SCIENCE has already proven they are virtually worthless, especially the paper/non-N95 versions!
Apr 28, 2022
Efficient, personable & pleasant. All questions answered. You are listened to & treated as a person. A rarity these days.
Apr 28, 2022
I trust Dr. Anderson to find all my cancers. This time it was a basal cell on my shoulder. He saved my life by finding a melanoma very early. Thanks, Dr. A
Apr 27, 2022
Appointments are on time. Staff are pleasant. Chantelle is efficient, cheerful, easy to talk to, and always willing to answer questions.
Apr 27, 2022
Appointment was on time. All of the staff is very friendly and professional. The examination was very thorough and everything explained to me in an understandable way. I really like being able to check-in on line and fill out all paperwork and questions ahead of time. Definitely, five stars by me!
Apr 22, 2022
Professional, understandable, and easy.
Apr 22, 2022
Dr Anderson was most pleasant and helpful. Staff friendly. Gave me an appointment in excellent time
Apr 22, 2022
Excellent and efficient visit. The staff were polite. Dr. Andersen was great. He was able to take care of my skin lesions at the time of my skin check.
Apr 21, 2022
Always satisfied with my skin checkups. Make you feel very comfortable.
Apr 20, 2022
I like online checking but dislike the included commercials. Since I have an appointment annually it is convenient to update my medications and other things ahead of the appointment. I have issues with my old eyes and the microscopic text used in this survey however.
Apr 19, 2022
This was our first visit. Everyone was very friendly. We really liked Dr. Andersen.
Apr 19, 2022
The staff is cordial, efficient and knowledgeable. The office is clean and neat. I always get seen on time or no longer than a 10 minute wait.
Apr 15, 2022
I'm impressed with the efficiency experienced regarding my recent apt. The only snag was the online registration as the computer program wouldn't accept a change in telephone numbers.
Apr 15, 2022
Appreciate filling out questionnaire pre visit,format easy to follow. Dr. Anderson always addresses all the skin issues thoroughly.
Apr 14, 2022
Everything and everyone were excellent!
Apr 14, 2022
Excellent service from Molley
Apr 12, 2022
I've been a patient at LS Care for years! When I compare the services I receive to others going to different dermatology offices, LSC is definitely the most thorough dermatology care facility in the area.
Apr 12, 2022
The from office staff was kind. The wait time was not long at all. The nurse and doctors are Professional.
Apr 12, 2022
I am always very pleased with the care and professional treatment I receive. Many thanks to all staff and C. Gastinger.
Apr 8, 2022
As always, a very pleasant experience with Chantelle. She is very knowledgeable and is always able to solve my issue.
Apr 7, 2022
Great visit, everyone very pleasant and professional. Very thorough exam .
Apr 7, 2022
The Doctor and staff are always helpful and friendly. However, the pre-appointment check in process could use improvement. I didn't like the sales pitch i was directed to at the end of the registration process.
Mar 31, 2022
Very professional and friendly.
Mar 31, 2022
I felt in good hands with Dr Anderson. He was very kind in his delivery. Staff was very helpful. No complaints. I would recommend lancaster Skin Centet
Mar 30, 2022
Staff is very efficient and friendly. Took care of all my concerns in the appointment and discussed possible reasons and outcomes for changes. Very professional.
Mar 29, 2022
Everyone was very nice and professional. Was seen in a very timely manner.
Mar 23, 2022
I was happy with the results. They resolved the issue
Mar 22, 2022
Great service. Nice staff/practitioners. Always nice and friendly.
Mar 18, 2022
It would be nice if Lancaster Skin Center could store the check-in paper work so that patients don't have to repeatedly fill out the exact same information for every appointment. Just let us review it, make any changes, and add a checkbox verifying that the information has been reviewed. Otherwise, great service. Thank you.
Mar 16, 2022
Thank you for a thorough examination and your guidance.
Mar 10, 2022
Very accommodating and very professional service. Communication was exceptional. Thank you.
Mar 9, 2022
PLEASANT VISIT TO REMOVE A GROWTH WHICH THANKFULLY WAS NOT CANCER.
Mar 8, 2022
Dr Anderson and his staff are the Best. My only complaint is the pre information requested on line, prior to visit. Confusing, long and requires you to have a password text to you so you can complete. Too much. Prefer to go 15 minutes earlier to my appointment and complete any up dates in less than 5 minutes. Guess I am old fashion.
Mar 4, 2022
Great service and very helpful finding a resolution to my problem.
Mar 2, 2022
Molly Casey was very kind, caring, personable, and informative throughout my entire visit. I left the appointment feeling confident the medication Molly prescribed would work, and it definitely did. I would highly recommend Molly, and this practice, to anyone looking for skin care treatment.
Mar 1, 2022
As usual Dr Anderson did a great job looking at problem areas and found 3 areas to address.
Feb 24, 2022
As always I received VG treatment
Feb 17, 2022
I liked Molly. She gave a quick diagnosis and thorough treatment.
Feb 15, 2022
I had a very good initial visit to the skin care center. The staff was very pleasant and efficient. I look forward to pursuing my care with them.
Feb 15, 2022
Easy, reasonable registration (online from home). No "repeat" check-in at the office. Quick and timely into the doctor's care. Great technician and doctor. Personable, friendly and great environment.
Feb 15, 2022
My professional was friendly and talked directly to ne
Feb 10, 2022
I can always depend on a good experience when I come to get a check up from Dr Anderson. He is professional, yet engaging.
Feb 10, 2022
Excellent. The appointment was on time. Milky & Zulie we’re professional, friendly & answered all my questions. The receptionist was very friendly & helpful.
Feb 9, 2022
I am so pleased with the care and attention I receive when coming for an appointment. The front staff are excellent as is the nurse and provider of service.
Feb 9, 2022
Thank you for the wonderful care you provide. Molly is the best at doing the exam and taking care of any issues. She explains everything and gives options on what to do. Wonderful Job!!
Feb 8, 2022
Molly Casey, CRNP is personable, knowledgeable, efficient, and performs a thorough examination. I look forward to my annual visit! She addresses all your concerns and provides treatment as needed. All of the staff are friendly and efficient. They provide a clean and safe environment as well.
Feb 8, 2022
Always great, professional, courteous, friendly, competent service.
Feb 7, 2022
The doctor and this team are great. There's never a long wait and especially this time as I was early and still only waited a few minutes before being called. This time was a routine check and 99.9% of the time I've been seen by Dr, Anderson. He's quick, efficient, thorough and just as important he takes time to answer my questions.
Feb 4, 2022
Very impressed for my 1st appointment: --- Very Professional --- Office staff friendly and helpful --- Dr. Anderson was direct, to the point, and knowledgeable Robert D.
Feb 3, 2022
Everyone was very kind and informative. I received the results of my blood test but I have no idea what it means. Will Dr. Anderson be getting back to me, letting me know what it means and what do we do going forward. Katy Conlin
Feb 3, 2022
Lancaster Skin Center is always professional and courteous.
Feb 2, 2022
I had a great appointment on January 25, 2021 with Molly the Nurse practitioner. She was extremely professional yet very kind and patient focused. In addition the staff was very pleasant and helpful. You guys are the Best!
Jan 26, 2022
I found the entire staff to be very friendly and helpful.
Jan 25, 2022
Very professional and friendly visit. Good directions for the path forward. Thanks!
Jan 21, 2022
5. Professional. No delays Attentive
Jan 18, 2022
Professional, friendly and efficient. And the summary of my visit was posted overnight on the Penn State portal. Perhaps you could mark my files that only one reminder is necessary. If I commit to an appointment I will be there.
Jan 18, 2022
I was very pleased with the entire experience - from scheduling, scheduling reminders, professionalism of the staff and the thoroughness, knowledge and professionalism of the doctor.
Jan 15, 2022
The staff was very friendly. I was seen promptly. It was my first appt. and I felt very comfortable.
Jan 6, 2022
Everyone was courteous and professional
Jan 5, 2022
Everyone was very professional & friendly.
Jan 5, 2022
Very pleased with my appointment
Dec 30, 2021
Hi, Dr Andersen gave me a 2ml sample of Jublia but I forgot to take it with me. Office shut down due to Covid so could not return to get it. Can I still get it when you open up? As usual, great service from Doc and staff.
Dec 30, 2021
Very thorough, very prompt, very distanced healthy visit. Good suggestions for how to address my issues.
Dec 29, 2021
Very thorough exam. Dr. Anderson and staff were great as always.
Dec 28, 2021
Due to my flexible schedule I was able to take a cancellation which enabled me to see Dr Anderson in a few days. He was able to diagnose my condition and make a decision on treatment. Easy procedure which was done at this appointment. Great doctor and an excellent staff.
Dec 27, 2021
Mother was treated with kind respect and care.
Dec 25, 2021
This was my first time going to a dermatologist and everyone from the front desk to nursing staff was awesome. My provider Chantelle was super informative and made me feel very comfortable. She explained everything in a way I could understand. I even got to meet the doctor in passing who was friendly and welcoming.! Highly recommend!
Dec 24, 2021
Courteous and professional service
Dec 23, 2021
Helpful, courteous staff. Medical staff friendly, listened and addressed all concerns. Clearly explained procedure and follow up care. Set clear expectations for results.
Dec 16, 2021
Dr Andersen and his staff are outstanding! I have recommended him to friends.
Dec 14, 2021
Great interaction with staff. Appointment was on time. My concerns were addressed.
Dec 12, 2021
Nice place, nice people who all treat everyone with care.
Dec 9, 2021
It was a very good experience well organized friendly and explained what they were doing.
Dec 7, 2021
Molly was excellent. Very thorough & professional.
Dec 6, 2021
I appreciated that all the staff & Molly were professional & friendly.
Dec 2, 2021
Great visit. Really put at ease by nurse and Ms Casey. They were both so professional and knowledgeable
Dec 1, 2021
Very professional and very informative
Dec 1, 2021
Good visit from front desk personnel to doc Wm and his assistance. All were professional and informative.
Nov 30, 2021
I LOVE Dr. Andersen! I'd trust him with my life, let alone my skin. He's been my go-to Dermatologist since he first got his practice underway. . . and before he was a big star in Lancaster's sky.
Nov 29, 2021
Friendly, Professional people Including Dr. Gastinger, Nurses and office staff. Appointment was right on time.
Nov 23, 2021
Very nice practice. Staff professional and friendly.
Nov 22, 2021
Good experience, I am a new patient. Everyone was very professional and thorough. My appointment was taken on time.
Nov 22, 2021
I am always satisfied with everything about this practice. The people, the office, everything.
Nov 17, 2021
I felt my exam was thorough and addressed several issues I had. Slicing a small cyst for a biopsy was done without pain.
Nov 16, 2021
I have always had first class service from the Lancaster Skin Center. They have saved me from some serious possible complications because of their care and concern.
Nov 16, 2021
Great experience as always. Mollie & Danielle we’re both very professional & personable. It takes the stress off ones concerns.
Nov 16, 2021
Very pleased with the attention to detail. The Staff and Dr. were exceptional.
Nov 12, 2021
Excellent organized practice and the doctor was terrific. Glad I joined. Keep up the good work Mike s
Nov 11, 2021
VERY PLEASED! IMMEDIATELY HAD ANSWERS AND THOUGHTS OF POSSIBILITIES. CHANGED MEDICATIONS.
Nov 9, 2021
I have seen Dr. Gastinger three times since visiting your practice and she is always pleasant, very professional and thorough.
Nov 3, 2021
I truly appreciate the prompt and very professional care I am receiving from Dr. Anderson and his staff. They are consistently on time, thorough, and friendly. I am very happy to have them watch over my skin health.
Nov 1, 2021
I was very pleased with my last visit to Lancaster Skin Care. My wait time was minimal to see my Physician. Every one was very pleasant to me. My exam was thorough and my concerns were addressed by Chantel.
Oct 26, 2021
Highly recommend Lancaster Skin Center and Chantelle Gastinger. She is very personable and clearly cares for her patients.
Oct 25, 2021
I am very pleased with Dr Anderson and his staff. My only issue is that although I have Medicare my supplemental insurance is Highmark Blue Shield. Since you no longer accept Highmark and based on what my out of pocket will be I am unsure if I will have to change providers. I am still making a determination in this regard.
Oct 22, 2021
My visit with Dr. Andersen as always went well starting with the check in process. Dr. Andersen is very understand and is sure to explain everything throughout the visit. I highly recommend Dr. Andersen.
Oct 22, 2021
I can say absolutely the best! All personnel when above and beyond to help with my appointment scheduling and actual care.
Oct 22, 2021
The office staff was very efficient and pleasant and I waited a very short time to be taken into an exam room. The PA was very thorough and detailed and answered all my questions. She is unbelievably warm and cheerful, but very professional.
Oct 21, 2021
Excellent group of Dermatologists and staff. Thorough, short waiting time and great attitudes from everyone!
Oct 21, 2021
Chantelle is an excellent PA and she gave me a thorough exam on 10/19/21.
Oct 20, 2021
CHANTELLE IS GREAT AND I LOVE SEEING HER EVERY YEAR,
Oct 20, 2021
This was an annual skin exam, it was short and to the point. An immediate treatment was applied where needed. Just what I was looking for.
Oct 20, 2021
Always treated with care and respect during my yearly skin exam. A well run medical practice!
Oct 19, 2021
Molly Casey was my provider for the visit and she is thorough in every aspect of the visit, answers all questions cheerfully and provides knowledge if you are interested in knowing more. I would recommend her to anyone who is interested in quality care from a provider who serves her patients well.
Oct 18, 2021
Office staff is very professional, efficient, and patient. Very helpful as I switched insurance because of retirement. Schedule runs on-time.
Oct 8, 2021
Easy registering, little wait and quick but efficient clinical appointment
Oct 7, 2021
I love this practice. My appointments are always on time and Chantelle is wonderful a provider.
Oct 7, 2021
Friendly, courteous, and professional. Excellent care and attention to condition.
Oct 5, 2021
Impressed with the friendliness and efficiency of this practice. Also appreciate their care in handling Covid protocols.
Oct 4, 2021
I had a very good appointment at Lancaster Skin Care. The receptionist was very friendly and professional. Molly Casey and her assistant were fantastic. I love have Molly as my provider. She is also friendly and professional and answers all my questions when I have them.
Oct 4, 2021
5 star. I've always been satisfied with service and treatment. My questions have always been answered and were honest. Everyone is cordial and helpful. Keep it up. 7th
Oct 1, 2021
Happy with the service I needed.
Sep 30, 2021
I have always been happy with your promptness and the Drs have always been pleasant and helpful.
Sep 30, 2021
5 star ...everyone is pleasant and helpful. I have confidence in the Doctors.
Sep 28, 2021
Always feel that I receive a complete exam.
Sep 27, 2021
I was graciously and professionally welcomed to the desk for check-in and then very kindly treated by "my good friend" Dr. Anderson and his very helpful attendant.
Sep 26, 2021
Dr Anderson was quick but thorough with my exam, and he went through the options for treatment
Sep 24, 2021
Appointment was on time. Staff is always friendly and patient. Online check-in is convenient but a little time consuming, so allow for that. Wait time in the room was short.
Sep 23, 2021
I was pleased with everything— office stuff and of course, the doctor ( and his assistant).
Sep 23, 2021
I saw Molly yesterday and she is so sweet and answered my question... what is on my face!!!!
Sep 22, 2021
Every one was very nice and friendly. Thank you
Sep 22, 2021
I am very happy with Lancaster Skin Center. Everyone there is very friendly and the doctors are very knowledgeable. I would recommend them to anyone.
Sep 22, 2021
Quick, friendly and professional service.
Sep 21, 2021
As always, Dr William Anderson listens and gives good professional advice. I always feel confident with his judgement.
Sep 20, 2021
I appreciate the patient, convenient, cheerful, and knowledgeable care at the Lancaster Skin Center. Thank you!
Sep 20, 2021
Excellent care and concern for my well-being
Sep 18, 2021
The Lancaster Skin Center is a very friendly and caring office. I did not have to wait long to be seen. Chantelle is extremely professional and personable. I always feel a little anxious before appts and she made me feel at ease. Would recommend this office to any of my friends.
Sep 17, 2021
I would recommend Lancaster Skin Center to my family and my friends. The staff is very professional, knowledgeable and explain everything to you.
Sep 1, 2021
Had very short wait ! Staff was helpful and were knowledgeable about my skin condition!
Aug 31, 2021
Excellent care with every being very helpful & friendly. The PA who evaluated & treated me was excellent.
Aug 31, 2021
My annual checkup was very thorough, on time and any issues well explained.
Aug 29, 2021
Very professional and eager to help
Aug 27, 2021
Everyone in the office was very friendly and helpful
Aug 27, 2021
I certainly support Dr. William Anderson and his staff for a five star rating for this recent and previous medical visits!
Aug 26, 2021
Great experience. The office is well organized and everyone is pleasant.
Aug 26, 2021
Very happy with everyone. Plus the samples I was given really helped.
Aug 24, 2021
Went to the practice to have a mold on my forehead looked at. The PA Molly was very attentive and engaging. I'm going back to have the mold removed and expect to have a similar experience. My husband has gone to the practice for years and highly recommended them.
Aug 23, 2021
I am sure Dr Anderson’s examination was thorough. He asked to see the spot a suspect cancer was removed a few months ago. We were both pleased that it was difficult to find as it was removed and healed well.
Aug 22, 2021
Pleased with my visit; glad the provider was able to address my issues.
Aug 18, 2021
Very Professional pleasant Operation. Staff to include Doctors and receptionists.
Aug 16, 2021
The staff was very friendly, attentive and professional. Dr. Andersen was as always fantastic. I was seen right at my appointment time, which was great.
Aug 14, 2021
I was seen promptly, had ample time to discuss my issues and concerns with the doctor’s assistant who was knowledgeable and answered a lot of my questions. Dr. Anderson subsequently came in, listened to me carefully and actually seemed interested. I did not feel like I had to hurry or like I was wasting anyone’s time. He examined the area and discussed treatment options and a plan that made sense to me. Since Dr. Anderson is also aboard certified in pathology he is able to review specimens and has more insight and this gives me added confidence in the care I am receiving.
Aug 14, 2021
I am pleased! Your office is organized and professional, on time, and very friendly. Thank you for your excellent service to our community!
Aug 12, 2021
It’s hard to get an appointment. That’s because they are the BEST
Aug 8, 2021
I was seen quickly and had all my questions answered.
Aug 6, 2021
I would have appreciated a bit more thorough review of skin and scalp conditions by Dr. Anderson. Questions of dry skin on legs and scaling on scalp. Treatment of senile purpora. That would have been the last 10% of a first-rate consult.
Aug 6, 2021
First time visit. Very clean office & surroundings. Pleasant and courteous office staff. Consulting PA & associates were through & professional.
Aug 5, 2021
I found everyone to be very professional and friendly, and made you feel comfortable and that they appreciated your business. I was also very impressed on the flow and how on time everything was.
Aug 5, 2021
Very professional and organized service. I' am glad to be in their care
Aug 4, 2021
Best experience, as always....professional, yet friendly - never feel rushed
Aug 4, 2021
The nurse practitioner did a good job explaining things to me.
Jul 29, 2021
I felt very informed and up to date after our talk and the biopsy. I think the options that were explained to me were very understandable and as I left very confident that the right decisions that were made were correct.
Jul 29, 2021
Everyone in the office was very friendly. I was taken back about the same time that I was scheduled. My condition was explained to me.
Jul 28, 2021
Not sure what you really want here. On-line communications are clear and useful, very good.
Jul 28, 2021
Everyone I ever dealt with was great -- professional, friendly, knowledgeable and just great. Kathy and Karen are the best and always enjoy talking with them when I come in for my visit. They don't get any nicer and the same goes for Chantelle. So nice and great at what she does. Overall, it doesn't get any better. They are the best.
Jul 27, 2021
Kaitlyn was great and took the time to explain everything that i wanted to know in great detail. I would refer her greatly!!
Jul 27, 2021
The session was ok, except for having the mirror falling on my leg. It is now bruised and I don't appreciate it.
Jul 27, 2021
Everything went very well.The entire staff was competent and friendly.
Jul 27, 2021
We were very pleased with our visit to PA Chantelle Gastinger yesterday. We had lots of questions and she answered them very professionally and didn’t make us free dumb that we ask . She was speedy but felt confidently she knows the right answers.
Jul 23, 2021
Great experience - front desk was very friendly - had completed entry forms electronically so check in took 1 minute. Procedure went very well - virtually painless. "Anticipation was much worse than the actual event !"
Jul 22, 2021
Very pleasant and professional staff. I was unhappy that my wife was not allowed to join me when I met with the Dr. I feel it is important to have spouses/partners along during the consultation to hear what the Dr. has to say and/or advise. We are both fully vaccinated and I feel that she should have been allowed to join me.
Jul 20, 2021
Excellent service as always.
Jul 19, 2021
Well pleased. Molly and nurse were both pleasant and efficient.
Jul 15, 2021
I was very satisfied with my visit. Everyone was pleasant and helpful.
Jul 15, 2021
As usual the skill & care provided me by LSC was excellent. All my questions & issues were explained in a way that was very understandable. Again a big thanks to Molly & the LSC staff.
Jul 14, 2021
My experience was great. Molly was wonderful.
Jul 14, 2021
I felt listened to. My issues were taken care of and my questions answered. Very knowledgeable.
Jul 13, 2021
Thanks for getting my daughter in so quickly. Online form was great and easy to fill out. Online text reminders are very helpful. Dr. was very knowledgeable and offer treatment options.
Jul 2, 2021
DR. ANDERSON IS UP ON EVERYTHING, HE CAN ANSWER ALL THE QUESTIONS. I FEEL CONFIDENT WHEN I GO THERE AND I TRUST HIM, HIS STAFF IS WONDERFUL.., LOIS SAM
Jul 1, 2021
I always enjoy my visits withDrAndersen and his staff.
Jun 29, 2021
Dr was on time tested me briefly, and dis- Charged me. Very efficient.
Jun 29, 2021
Everyone was very pleasant. Molly was awesome. She put me at ease immediately.
Jun 29, 2021
Very nice staff and office. Everything was efficient and all procedures well explained. Thank you for seeing me.
Jun 25, 2021
Simply put I was nothing short of absolutely impressed with Chantel Gastinger And Danielle. They did an amazing job checking my moles and hearing my concerns I went in there with anxiety I may have another spot of concerned that need to be removed and potentially be cancerous as is common in my genetics and family history. After a thorough examination and a thoughtful conversation that was very efficient despite my being tardy to my appointment which I am very sorry about Kathy and Kim at the front desk for also very very accommodating and firm but fair and also friendly which is important as well I was able to get in and get out very quickly but not feel rushed so thank you to everybody from the bottom of my heart. I also had a concern about a condition on my hands that has bothered me severely for the past 20 years that I potentially now have hope for I will need bloodwork and follow up appointments with a specialist but that’s why there are specialists and that’s why it takes amazing doctors like those at Lancaster skin Center to refer to those specialists and some doctors are not humble enough nor self-aware enough to refer to those specialists and that can frustrate me with those professionals in the medical field. So thank you again I would highly recommend Lancaster skin Center to anyone out there!
Jun 24, 2021
This was my first time at the Lancaster Skin Center. I was greeted as soon as I walked in the door and didn’t wait very long at all for my appointment. Everybody was very friendly and professional.
Jun 23, 2021
Called the day before my appointment and I was able to get to see Dr. Anderson the very next day, assume due to last minute cancellation. Dr. Anderson and his staff are top notch from entry to leaving and throughout the appointment. Treatment plan concise, with options given. As always, Dr. Anderson is so personable and such a great practitioner. Always feel that he is so skilled and confident.
Jun 21, 2021
This was my first visit and I was pleased with how nice everyone was.
Jun 16, 2021
I was taken care of from the time I went to your office till I left in a very professional way. You made me very aware of my problem and proceeded to take care of me and constantly asking if I was OK.
Jun 16, 2021
Dr. Andersen is an excellent dermotogist! Excellent staff also!!!
Jun 15, 2021
Lancaster Skin Center is a great place for dermatology services. Dr. Andersen is a great dermatologist, very good and very efficient at what he does. And every staff member is caring and considerate.
Jun 13, 2021
Everyone was helpful BUT it would have even more helpful if the instructions for my medicines and wound follow up had been written out and given to me. It is hard for us old folks to remember everything! Thanks
Jun 11, 2021
I always feel comfortable when I am at Lancaster Skin Center. Every one is easy to talk to and I am greeted with smiles.
Jun 11, 2021
Dr. Anderson and his staff are very caring and thorough. He is personable and does a great job of ecplaining any concerns.
Jun 10, 2021
Skin check was specific and very complete. Professional and very detailed. Very satisfied.
Jun 8, 2021
Great staff, very prompt yet thorough! Friendly office with lots of smiles!
Jun 8, 2021
Excellent experience. Very efficient, friendly staff!
Jun 2, 2021
Very helpful and knowledgeable staff!
Jun 2, 2021
The staff is kind, considerate, and have been helpful with any questions I have had. Molly is amazing.
May 28, 2021
My visit was the easiest, most professional and most comfortable I’ve ever had at a medical office. The people were friendly while still doing their tasks. They explained things and listened to my questions and concerns. Most important, they left me knowing that I was in the right place.
May 25, 2021
My first time with this dermatologist. He was thorough and professional.
May 21, 2021
This was my first biopsy. It was handled well. Questions were answered and the process moved without delay. I felt that my concern was respected. I left feeling that this was time well spent.
May 20, 2021
Appointment was on time, efficient and resolved my problem. Thanks to Kimber and Dr Anderson
May 20, 2021
This is the second visit I've had and was pleased this time as I was 3 years ago. I did not have to wait long. I was treated in a friendly, professional and respectful manner.
May 19, 2021
I had a great experience as a new client at Lancaster Skin Center. Everyone was very helpful. Molly Casey was very thorough, kind, and provided me the education I needed.
May 8, 2021
Thank you for scheduling my appoint. at the same time I brought my 103 Mother in for surgery with Dr. Anderson. Your staff is very prompt and organized.
May 7, 2021
I was recommended to Dr. Andersen by my family doctor and by my best friend. Even though I moved to Delaware I still travel to the Lancaster Skin Center for my annual skin check. Everybody at this practice is professional and personable and help you to feel comfortable. That's important to me because I get anxiety when I go to any doctor. Dr. Andersen has a terrific "bedside manner" and comments while he examines me which I find very reassuring. During the pandemic they did everything possible to keep their patients safe. Lancaster Skin Center has earned my highest rating.
May 5, 2021
I was very pleased with how everyone was so friendly and that my PA was able to tell me exactly what is going on with my skin issues. Also, I had a choice of what action as to how my pre-cancers could be treated.
Apr 30, 2021
Excellent visit. The protocols in place are very safe and very efficient. Great process to check in online. I love the ability to stay in my car until it was time to see the doctor. This should be considered VIP service. Also my doctor is very knowledgeable and constantly looking for better solutions. Thanks
Apr 29, 2021
Pleased! From the time I arrived I was treated wonderfully and I was seen within a few minutes. I was comfortable with everyone that I encountered and I felt that I was in good hands.
Apr 29, 2021
Chantelle is an excellent dermatologist. She is brilliant, extremely knowledgeable, very thorough, kind and compassionate. I recommend her to everyone that is looking for a dermatologist.
Apr 27, 2021
Was pleased with Dr. Anderson evuation and suggestion for treating a fungus
Apr 21, 2021
I liked the fact that everyone there is so covid conscience.
Apr 21, 2021
Excellent, stress-free experience! Wait was a bit excessive, but then all doctor-related appointments seem to make you wait excessively long times in the waiting ro.
Apr 20, 2021
Pre check nurse was pleasant and professional. PA who froze a small wart on my upper arm was very pleasant and caring.
Apr 20, 2021
Excellent care. Great staff.
Apr 18, 2021
It was a great appointment with Dr Gastinger
Apr 17, 2021
My almost 103 yr. old Mother was treated very kindly during her visit.
Apr 16, 2021
My review is at bottom of page.
Apr 13, 2021
Everyone was very nice and professional. Appointment was on time as scheduled. Dr. Anderson gave me a diagnosis and his honest opinion in easy to understand language. Very satisfied.
Apr 10, 2021
I had great care and Molly answered all my questions!
Apr 9, 2021
I was pleased with my 4/7/2021visit and the service I received. It was a 75% improvement over my experience last summer year.
Apr 8, 2021
I felt that you provided a very safe atmosphere regarding covid. The staff were very courteous and friendly. The doctor & assistant, listened to why I came, explaining everything with their procedures & very caring about my well fair. Very impressed with your practice,
Apr 8, 2021
Chantelle is the kindest, very knowledgeable, gentle provider! She is excellent!! In regard to Covid—was made to feel very safe from the minute I got there!
Apr 8, 2021
Very pleased with the covid protection!
Apr 8, 2021
I really enjoyed my visit and everyone was professional and very nice. Excellent customer care.
Apr 7, 2021
While it was all a little too quick for me to absorb everything the Dr. said, my daughter helped me to understand what I need to do. I think he needs to take a little more time explaining things.
Apr 1, 2021
I have had an issue for years. I have seen several dermatologist and finally after many many years,I am going to try a treatment. Thank you, Dr.Anderson
Mar 31, 2021
Very good! Office was clean and staff was efficient. I did mind the front door being locked and having to call the office to get in even though they were expecting me, but also know that is due to COVID.
Mar 31, 2021
Dr. Anderson does a sincerely excellent job. Having had several issues due to a malignant melanoma 25 yrs ago, I’ve been through an army of dermatologists. This man is thorough, respectful, patient, reserved & somewhat soft spoken in nature, admirable qualities of a true professional. I’m obviously satisfied! —Jeff Hoenshell
Mar 31, 2021
I was treated fairly and quickly
Mar 30, 2021
Very friendly PA and staff that make you feel comfortable.
Mar 28, 2021
My visit went smoothly, as usual. I was seen in an acceptable amount of time. Everyone was very professional. My annual skin exam went quickly and any questions I had were answered. The desk staff also helped me with a follow my health issue I had.
Mar 26, 2021
Like doing annual paperwork online. Appreciate your phone and online reminders
Mar 25, 2021
Staff extremely caring and thoughtful. Through checkup and answering all questions
Mar 24, 2021
As always it was a great experience from start to finish. The front office staff, assistant and doctor all did a great job. The covid precautions in the waiting room were perfect.
Mar 24, 2021
As soon as I called to make a New Patient appointment at the Lancaster Skin Center I was warmly greeted by Kathy. She made the process of schedule seamless and walked me through what to expect at my first appointment. She was friendly, welcoming, and a great first impression of the practice. When I was able to meet Molly Casey, she came in with a smile (yes, you can tell even when she had a mask on) which eased my anxiety right off the bat. She listened to my concerns and would reflect back on them as we talked through my plan of care. Molly was sensitive to my needs and answered all my questions. I’m looking forward to my next appointment, and while my skin has been a frustrating journey, I feel as if I’m on the right path with Molly and everyone at the Lancaster Skin Center.
Mar 22, 2021
Very friendly atmosphere and the doctor was very knowledgeable!!
Mar 18, 2021
I just love Chantelle! She is great at her profession, and she is just the sweetest person. I always look forward to my yearly skin check and I feel confident in how thorough she is for looking for any suspicious spots. I highly recommend her for any of your skin needs! All of the support staff is wonderful too!!!
Mar 18, 2021
Appointment wait time was customarily 10-15 minutes later than scheduled. Staff is courteous and helpful. I am so pleased I work with Molly as she is receptive to what I have to say and is a good listener while not jumping in until I am finished taliking. She is warm, cheerful, and takes the time to explain any issues and provides the remedy to such.
Mar 14, 2021
I would recommend this center to everyone I know. The staff are friendly, helpful, and care about the patients.
Mar 13, 2021
The young ladies I dealt with were kind, caring and very knowledgeable
Mar 11, 2021
Excellent service from Molly as always. Thank you very much. 5 stars. Jacqueline McKinney
Mar 10, 2021
Very safe office environment during pandemic. Friendly. Courteous. On schedule.
Mar 10, 2021
Great experience. Always professional knowledgeable and friendly.
Mar 10, 2021
Very pleased with the services I receive from Lancaster Skin Center. Everyone is very professional and friendly, and the Covid protocols allowed my visit to be a comfortable one.
Mar 9, 2021
so organized. on time. no wait. following all covid protocol. Dr. Chantelle Gastinger is just lovely and so was her nurse/assistant. The ladies at the front desk also accommodating. Would recommend this practice to anyone.
Mar 8, 2021
Very friendly, efficient staff. My scheduled appointment was on time and got resolutions for my issues.
Mar 6, 2021
Very satisfied as usual. The staff got me scheduled without a problem.
Mar 4, 2021
My visit was awesome! Everyone was so friendly and i was even taken in before my scheduled visit!...Very thorough .....
Mar 4, 2021
I like the o-line service very much. Checking in is so much easier for me as I am legally blind it is better for me to see on a device where I can enlarge everything.
Mar 2, 2021
From start to finish everyone was professional, knowledgeable and friendly! Very pleased 😀
Mar 2, 2021
Molly Casey and staff were wonderful! As a senior citizen, I’m so appreciative of a gentle and caring event. Thank you ! Marlene
Feb 24, 2021
I'm not asking you to treat this anonymously. I am happy for YOU ALL to know who is submitting this review. However, I do not generally permit my name to be associated with public statements about a business. So, you may feel to quote me, but not identify me to the public. Thank you. [By the way, when I am on Zoom conference with a meeting, Sunday School class, choir get-together, etc., I always display a pseudonym to prevent my visual face appearing along with my real name. So if you need a name, I have sometimes used William Jones, Tyrone Henderson, Phillip Rhodes, etc.] As with every previous visit, I was well pleased with this trip. I was in contact with - I believe - four of your people. They were all professional, agreeable, and patient with me. I felt that all were responsibly looking out for me and for each other with regard to the spread of SARD-CoV-2 and other health concerns.
Feb 24, 2021
Everyone was very nice, and very professional. The PA "Molly," that did my skin check was very personable, and also thorough. She explained things to me as she did her exam. Luckily nothing serious found, but I have no hesitation about using practice again.
Feb 23, 2021
Dr Anderson is the greatest skin doctor. Never feel hurried and always answers my questions.The staff is also great.
Feb 21, 2021
It was a good experience, every one was very friendly and knowledgeable, I was very happy you were able to get me in so quickly. Thank you
Feb 16, 2021
Very professional. Patient centered.
Feb 12, 2021
Very supportive and friendly
Feb 12, 2021
All wonderful: skill, courtesy, and warmth of staff; promptness of being seen; and, of course, attentiveness of Dr. A. Thank you all.
Feb 12, 2021
Very happy with my appointment.
Feb 11, 2021