Keystone Family Medicine
Leading the way to a healthier community!
1186 Reviews
The staff I interacted with were friendly and professional. My family doctor is wonderful.
Apr 26, 2024
Efficient, knowledgable and friendly
Apr 26, 2024
Have always had dr Owens. Very personal and he is always upfront eith you
Apr 25, 2024
Dr McDermott best dr ever. So caring and thorough
Apr 25, 2024
Everything is efficient, easy to make appointments, appointments are on time, convenient email reminders and online check in. Excellent doctors who listen and suggest options for my healthcare. Have used Keystone several years.
Apr 24, 2024
Candy Moschetti,CRNP is my primary care provider. She is a compassionate, competent professional who listens carefully to my concerns. She answers all questions I have and orders appropriate tests and referrals when needed.
Apr 24, 2024
I wouldn't go anywhere else .from the front office staff to the nurses ,Doctors and in-between are the most caring professionals and I even would call them friends I've been going to keystone for many years and there kindness has never faltered. If there was an 11+I would rate them even higher thank you for the care you all have given me especially my #1 Dr. Barbara Heckler and I can't say enough about Meghan Dr Heckler s assistant she's super amazing.
Apr 22, 2024
I appreciate and completely trust Dr Chan for all my personal health. She is empathetic, knowledgeable and friendly. And she listens to me, which is of paramount importance if one wants to find out what’s wrong.
Apr 21, 2024
Candy Moschetti is an excellent provider. She provides professional, thorough and personal care. The office runs like clockwork.
Apr 21, 2024
All went timely and everyone was very helpful and friendly
Apr 20, 2024
I like my doctor (Dr. Choi). She is always professional and she lets you explain how you feel,whats going on. That's important to me a doctor who will listen.
Apr 18, 2024
Super satisfied with my doctor.
Apr 17, 2024
My doctors actually care about me and my health!! They want what’s best for me and we work together to achieve that goal!
Apr 17, 2024
The doctor and staff were excellent in their knowledge and attention to detail. The office is clean and up to date.
Apr 13, 2024
Dr Chan is personable, knowledgeable and through. She is very much like the family doctor I grew up with. She asks questions, listens and provides suggestions.
Apr 13, 2024
Dr. Haeckler is a very caring physician.
Apr 13, 2024
I feel that Dr. Haeckler is not only is a good listener but really cares. She is also very knowledgeable and communicates well.
Apr 12, 2024
Dr McDermott is the best Dr I've ever had .
Apr 5, 2024
It is good to have a provider that is not only trained in my treatment, but he is also living with it and understands it from a patient's point of view.
Apr 4, 2024
Dr. Haeckler was able to give me answers to questions and information needed to continue my dietary adventure, and printed out a lab test result for me that eventually was delivered in the mail. (I was able to look it over before the "official" copy was delivered, so I was able to get some questions ready for the doctor). Dr. Haeckler's assistant was efficient with her computer skills, and was complimented on them. She anticipated things as we were talking about them, and was able to find, highlight and print them out, just about as quickly as we spoke about them. This was a VERY satisfying appointment.
Mar 31, 2024
No complaints and I was given an answer for every possible question that popped in my head. I was even guided to my follow up on our current concern and will be providing the practice with more information on what is going on with my health. I hope to return for a resolution on what I shall do next with my life. Great staff and a warm welcome from somebody who hasn't been seeing family doctors for a while. The only issue I had was waiting half a year to pay them a visit. That's outside of their control and I will still give the practice a 10 out of 10.
Mar 30, 2024
Dr. Owens always takes time with patients and listens to their concerns. He is a great doctor.
Mar 29, 2024
As usual, another great visit!
Mar 27, 2024
I would highly recommend Dr. Haeckler, but I did not get to see her on this visit.
Mar 24, 2024
I like my Dr very much, I enjoy getting to see her
Mar 24, 2024
The doctor is very good at providing accurate Information on current diagnosis's, & how to treat them!
Mar 23, 2024
Very friendly staff, dr was very professional and understood my feelings.
Mar 21, 2024
The doctor and staff are very friendly and knowledgeable. The wait time was very short.
Mar 21, 2024
Already recommended to others.
Mar 20, 2024
Visit was very timely- in the past, was behind schedule and waiting a long time. this visit i was in and out in 45 minutes..
Mar 20, 2024
Prompt, courteous and friendly service. Dr. Choi is such a wonderful doctor. All of the supporting staff is great as well.
Mar 16, 2024
Luv my Dr Chan. The best caring Dr.
Mar 16, 2024
Check in and out were very quick, efficient and friendly.
Mar 14, 2024
The doctor was willing to listen and help with whatever I needed. The visit wasn't an in and out 10 minute visit like many other doctor visits.
Mar 10, 2024
Friendly, personable, thorough and they make you feel comfortable
Mar 9, 2024
I had a very good appointment. Dr Chan is an excellent physician, Great overall experience
Mar 8, 2024
I have been coming to Keystone for 21 years and have always been treated good. The check in and check out personel are friendly and helpul. My doctor, Dr. Chan is marvelous and listens and makes sure my medications do not mix and she takes her time to try to find out what is wrong with me. Everything is ideal. The waiting room is cosy and has a family friendly tv show running and everyone seems pleased.
Mar 4, 2024
Excellent and fast but througho
Feb 29, 2024
Friendly , caring , employees
Feb 28, 2024
Received excellent care from all.
Feb 28, 2024
I always feel like the staff are friendly, responsive and helpful. They make me feel heard and address problems I bring up.
Feb 24, 2024
Everything went well and I was happy with the information I was provided with.
Feb 18, 2024
I was pleasantly surprised with Dr. Jennifer Chan....She was respectful, professional, informative and a good listener. She spent plenty of time with me and answered my many questions. So glad I am her patient!
Feb 10, 2024
Dr. Owens always takes the time to answer my questions and explain things clearly. Staff is friendly.
Feb 9, 2024
I always get the service that I expect and am satisfied with.
Feb 8, 2024
Staff was friendly, attentive, and supportive.
Feb 8, 2024
I love my doctor and nurses at Keystone.
Feb 7, 2024
Dr Owens was listening too me. He made me feel more confident in the medical field than I have lately. He showed concern & tested for common causes for my issues. He called to see if I got home okay after making me dizzier. He looked for other causes & found something he wanted to follow up on. That gives me confidence.
Feb 4, 2024
Excellent Dr. and excellent care.
Feb 3, 2024
I absolutely love my doctors office. The nurses are always the sweetest and have always been good at making me feel safe and comfortable. They always explain things to where i understand! Usually have a great and safe experience at Keystone.
Feb 2, 2024
Dr. Haeckler is awesome and the staff are great.
Jan 31, 2024
Great and friendly staff and Doctor Choi give the best service possible to the patients.
Jan 28, 2024
I love the friendliness that of all the staff
Jan 28, 2024
Keystone Family Medicine is great.👍
Jan 28, 2024
First time I was seen by this provider and she was excellent!!!! Very patient and explained my problems so I was able to understand. Wonderful, wonderful caring personality.
Jan 28, 2024
DR. Chan very through and supportive. Nurse also.
Jan 20, 2024
Best medical provider for me. Little waiting time, friendly staff, really like Dr K. Thomas. She really listens. Very encouraging to have a supportive doctor.
Jan 19, 2024
Excellent care providers.
Jan 16, 2024
Dr. Thomas and staff responded promptly to my request for help.
Jan 15, 2024
Great care My doctor took the care to explain everything to me during my Medicare wellness visit.
Jan 13, 2024
The personal are very caring and helpful
Jan 12, 2024
Dr. Very caring. Wants to make sure a person understands what is going on.
Jan 10, 2024
Doc Chan is a caring, knowable physician, and I am blessed to have her. She is the third doctor I've seen in you practice. No comparison!!!!
Jan 8, 2024
prompt friendly service and great knowledgeable courteous staff
Jan 7, 2024
fast and friendly employees
Jan 6, 2024
Dr. Thomas is very thorough, makes sure I get my screenings and tests, is very encouraging when it comes to things I need to do to help myself become healthier.
Jan 6, 2024
Prompt, competent, professional, friendly, caring.
Dec 31, 2023
Dr Owen took the time to help educate me on the diabetes education as far as food goes. He is very informative and extremely knowledgeable and pleasant.
Dec 30, 2023
Love Dr Haeckler but took awhile to get an appointment with her. She honest, builds trust and can speak so I understand.
Dec 28, 2023
I received excellent care in a nice setting with friendly people.
Dec 26, 2023
Things go smoothly , staff is very professional/ knowledgeable. Occasionally the Dr is running behind schedule, BUT , I fully understand that is because he is spending extra time with the patients before me , which is comforting to know that no one is being rushed through to stay on a schedule . I would much rather occasionally wait to be seen , than feel rushed through to stay on a schedule.
Dec 20, 2023
Pleasant staff-never have to wait long. Everyone very helpful and professional.
Dec 17, 2023
Dr Owen's is very informative. He listens to my concerns and helps me to find a solution.
Dec 15, 2023
No waiting. Was prompt & took care of my needs.
Dec 15, 2023
The staff at Keystone are very helpfull .
Dec 15, 2023
The group is a solid force helping beyond my expectations
Dec 14, 2023
Listens to concerns and discusses all issues
Dec 14, 2023
Dr. Chan's professionalism and communication skills are second to none. All staff are friendly and proficient.
Dec 14, 2023
Love Candy’s thoroughness and style
Dec 13, 2023
All of my appointments have been very enjoyable. Doctor Owens is very caring listens to my concerns I enjoy coming to Keystone Healthcare
Dec 11, 2023
Extremely nice and courteous, very professional and in and out in a timely manner.
Dec 10, 2023
Your medical, and office staff go above and beyond with patient care. You are personal, and caring. You make the visit pleasant, and explain things in a understanding way. No complaints!
Dec 10, 2023
The staff and Dr. Owen’s were great
Dec 10, 2023
Charlee is an amazing provider. Finally a provider who listens. So sad that she is leaving the group.
Dec 6, 2023
Appointment was on time. Everyone was knowledgeable and pleasant. A very good appointment.
Dec 4, 2023
Nurse and doctor so very kind.
Dec 3, 2023
Doctor Choi is the greatest
Dec 3, 2023
I have been with Keystone for over18 years and have always had all my medical needs taken care. All my physicains over the years have been great. Dr Choi is my current physicain and is phenomenal, very lucky to have her!
Dec 3, 2023
My CRNP is great. Listens to my concerns. Offers suggestions and recommendations. Always thorough. Professional, kind, considerate.
Dec 3, 2023
My nurse, Brianna, was beyond the best I have ever had the pleasure of seeing. She was so kind, friendly, and caring. She made me feel like we were best friends for many years. She is a keeper for your practice. Invest in her because she is what patients need. Dr. Chan was very thorough and answered all my questions.
Dec 1, 2023
MA Anna was very efficient, friendly and personable. She made me feel comfortable. As always, Dr. Haeckler was thorough and efficient. Discussed my concerns and provided a logical plan. Overall a great visit.
Nov 29, 2023
Dr. Owens and his staff are very professional.
Nov 24, 2023
Caring and compassionate provider. Listened with understanding and empathy. Didn’t seem to worry about taking too much time with me, like some providers in another practice. Heard me and is working with me and my medical/emotional needs.
Nov 24, 2023
They were able to get me in quickly. Charlee is always great.
Nov 23, 2023
Great all around . Great staff helpful kind caring. Great doctors.
Nov 23, 2023
Appointment was on time. Doctor is very good at finding out what was wrong with me. Everyone is really polite there.
Nov 22, 2023
Having Charlee as my primary caregiver has been amazing, she's sweet and fun while still getting business done. While I hope to not have to visit frequently, I know I'm being taken care of when I do need to visit.
Nov 18, 2023
Time was well spent since the doctor was on time. All nurses and other employees were helpful and well informed about my concerns
Nov 18, 2023
Dr Thomas is always there for you and explains everything to you. She takes all the time that is needed.
Nov 17, 2023
I’ve been seeing Candy Moschetti for almost 3 years and I am very happy she is my primary. It is very easy to communicate with Keystone Family Health.
Nov 15, 2023
Always nice and helpful
Nov 11, 2023
All went well! and everyone was helpful and friendly.
Nov 10, 2023
The two docs I have seen are so very interested in their patients, take time, and work toward solving issues! This applies to the other staff as well. I don't mind waiting for them!
Nov 9, 2023
I like Dr Owens for his knowledge, experience and honesty
Nov 9, 2023
Everyone is friendly and caring.
Nov 8, 2023
Prompt, courteous and professional service. Doctor provided excellent rationale for recommended treatment.
Nov 8, 2023
I came to the diabetes fair. It was well organized and very professional. All staff were helpful and friendly. I learned many new things about diabetes.
Nov 6, 2023
Always very friendly, .and brutally honest
Nov 6, 2023
I’ve always had good experiences at Keystone.
Nov 4, 2023
Dr. Owens really cares about his patients and is super knowledgeable.
Nov 3, 2023
I like the way the staff and Dr. Thomas treated me.
Nov 3, 2023
Dr. Charlee Smith is a very good primary who listens to ones concerns and provides excellent health care !
Nov 2, 2023
Dr. Owen's was very thorough and respectful.
Nov 1, 2023
Always get my questions answered, and my doctor explains things clearly. Friendly staff.
Oct 29, 2023
Candi got me in for a follow up from hospital quickly. She listened to all concerns and addressed them. She is very pleasant and caring
Oct 27, 2023
Very good service and good doctor
Oct 27, 2023
professional and caring. Charlee Smith takes the time to listen and provides professional medical care in a friendly and professional manner. I always feel that my health concerns are listened to.
Oct 26, 2023
Always get us in quickly. Very professional and caring staff. Follow up on tests was fast and detailed.
Oct 25, 2023
No waiting, very efficient and professional
Oct 22, 2023
My experience was top notch all the way from check in to discharge.
Oct 20, 2023
Dr. Haeckler was knowledgable and really listened to my history and current challenges. Her input and suggestions have been very helpful.
Oct 20, 2023
Dr. Owens is always professional and friendly. He gives great medical advice and is always very concerned with my ongoing health. The majority of the time he very good with time management of his patients. Well done.
Oct 18, 2023
Keystone is always a very welcoming doctors office for me. I find their staff to be friendly and the nurses & doctors are knowledgeable and personable.
Oct 17, 2023
Dr. Chan is excellent. She answers questions so I can understand them. She's a very thorough and personable doctor.
Oct 15, 2023
Barbara Haekler was such a pleasure to work with. She is empathetic and listens attentively. She is truly concerned with her patient’s welfare.
Oct 15, 2023
I got in quickly. I was given very professional care. Thanks to Ann and Amber Rutkowski.
Oct 14, 2023
Dr Thomas is great,I’ve already recommended
Oct 11, 2023
Dr. Choi is a wonderful doctor! I respect her and trust her very much! Also, everyone I came in contact with was superb and very professional!
Oct 9, 2023
I really like Candy, the staff is very kind and pleasant.
Oct 8, 2023
Dr, Chan is a wonder doctor
Oct 7, 2023
Outstanding service from Doctor and all staff that I felt with
Oct 6, 2023
The staff and physician (Dr. Haeckler) are very Knowledgeable and professional. They take the time and Listen to the patient. The waiting time may be longer than normal. But they listen to the patient.
Oct 3, 2023
I appreciate the kindness by the receptionist to the nurses to the Dr's at Keystone. My primary doctor is Dr Chan and I really value the way she takes her time with me and answers all my questions and treats all my concerns with care.
Sep 29, 2023
Candy M is so caring and thorough, For one
Sep 29, 2023
The facility is very good, what makes it great is the medical staff.
Sep 28, 2023
The facility is very good, what makes it great is the medical staff.
Sep 28, 2023
My husband and I are very happy with Dr Choi for our health care. She is caring and understanding.
Sep 27, 2023
Super fast and everyone is nice. Charlie is the best!!
Sep 24, 2023
Never have I had a problem. Place seems to run like it's supposed to : unlike pretty much everything else
Sep 24, 2023
I think Dr. Owen's is the best doctor, and I have recommended him to my friends.
Sep 22, 2023
I have been coming to Keystone for some time. And I really like Dr. Thomas.
Sep 22, 2023
Dr Thomas took her time and discussed test results, and my general health. She made me feel as though I mattered.
Sep 22, 2023
5 stars Great staff ,AND WAITE TIME.
Sep 21, 2023
From the moment you walk in you are welcome by smiles and respect
Sep 21, 2023
I have received detailed care provided by multiple staff members. They make me feel unique and not a number in the system
Sep 18, 2023
Dr. Moschetti is very understanding and I feel I can trust here. She also does well with my child.
Sep 17, 2023
Amber is the best! I have never felt so comfortable with any doctor!!!
Sep 17, 2023
Talks to me and asks me questions.
Sep 16, 2023
She was very enjoyable to talk to and establish a rapport.
Sep 15, 2023
Dr. Haeckler and her staff are the best!
Sep 14, 2023
Always a pleasant experience from the time you enter thr practice till you leave.
Sep 10, 2023
Thorough care received by a physician who takes time to educate his patients.
Sep 9, 2023
Dr. Chan and the office staff are efficient, cheerful, and helpful. They describe each test result and encourage you to have further tests to complete your health wellbeing. Excellent service.
Sep 9, 2023
You all are amazing , I would recommend you to anyone I know
Sep 8, 2023
Great doctor, very nice staff.
Sep 8, 2023
Attentive and caring followed by action.
Sep 7, 2023
Dr Haeckler always takes time to listen to your issues.
Sep 7, 2023
Very friendly staff that makes you feel welcome. Dr. Haeckler is very thorough and takes a sincere interest in your medical issues.
Sep 2, 2023
The physicians and nursing staff are always helpful, knowledgeable, and friendly. Makes unexpected visits easier.
Sep 2, 2023
Very professional, attentive and thorough.
Sep 1, 2023
Sheila and Charlee Smith are fantastic! They made me feel as comfortable as someone with a lot of anxiety can feel. Charlee took the time to explain things thoroughly and was empathetic. I normally despise going to a medical appointment, but they made it as pleasant as a Dr visit can be 😊.
Sep 1, 2023
I've been with Keystone for 27 years. Always treated well by doctors and staff. Currently my primary care physician is Dr. KochumalThomas. She is exceptional and always thorough. I highly recommend Keystone Healthcare and especially Dr. Thomas.
Aug 30, 2023
This was my first meeting with Charlee Smith. She was very professional, courteous and respectful throughout this initial meeting. I am very pleased to be registered with Keystone and Charlee Smith for delivery of my ongoing medical care needs!
Aug 30, 2023
Dr. Owens always takes time to answer my questions.
Aug 27, 2023
Dr Chan is great I like how she takes the time to listen and helps me understand things
Aug 27, 2023
Provider is very capable and knowlegdable ,taking enough time to address my needs
Aug 27, 2023
Wonderful program for a patient with multiple health issues.
Aug 26, 2023
extremely through exam...I was so impressed
Aug 24, 2023
Dr Thomas is a special person that I could not do without. She is smart and just plain wonderful. I would not do anything with out asking her first in the medical field.
Aug 24, 2023
Your staff is very friendly and helpful as you enter the office. The professional staff is very friendly and explains to me what is being done to help my medical issues. They are all very professiona.
Aug 24, 2023
Dr. Chan was very helpful and took time to answer my questions . Staff was very professional .
Aug 23, 2023
CNP Stacey. Was outstanding on her approach to reflect my condition and great promises i was achieving to combat my illness ! Awesome personal communication skills big 👍🏻 Up !!!!!
Aug 20, 2023
In times when you are rushed through doctor appointments, I appreciated the care and concern my Dr. took with me.
Aug 16, 2023
Everything was good staff and the Doctor. Everyone provided an excellent service.
Aug 13, 2023
Friendly staff and professional care.
Aug 11, 2023
Very prompt and professional
Aug 11, 2023
No waiting in the lobby to see the provider and the provider is always on time.
Aug 10, 2023
Dr Choi Efficiency of the office
Aug 10, 2023
My appointment was with Dr. Owens. You are fortunate to have him. He takes a sincere interest in the well-being of his patients, he goes out of his way to follow up with questions asked.
Aug 9, 2023
The doctors and staff take good care of you, they listen and make sure your needs are taken care of
Aug 9, 2023
Dr Choi is now our family doctor as she will be seeing my husband also. She is a wonderful doctor.
Aug 6, 2023
Best nurse practitioners in the area
Aug 6, 2023
I like the fact that Dr choi is not in a hurry to get through the appointment and takes ample time to discuss issues.
Aug 6, 2023
Staff is professional and caring. My doctor spends time with me! There is no pushing to get me out of the office. Followups are done well. I am confident that I receive the best care from Keystone. I do not mind waiting if the doc is running behind!
Aug 4, 2023
Scheduling was easy, there was no wait time and the exam was thorough.
Aug 4, 2023
My experience was wonderful and I felt well cared for as always at this practice
Aug 2, 2023
I was given an appoint Trent immediately. Everyone was exceptionally caring. Candy was very knowledgeable and thorough, so was the nurse great treatment.
Jul 31, 2023
Dr.Chan & Staff are Excellent.
Jul 31, 2023
I just seen my new dr charlee Smith and she is by far the best Dr I have ever put my faith in to provide my medical care.
Jul 29, 2023
I like everyone there they are alway friendly and I love my doctor ♥️
Jul 28, 2023
friendly, clean, great staff, helpful, understanding and doctor good listener to my needs, knowledgeable and answers my questions
Jul 28, 2023
Charlee Smith, she takes the time to listen to me about concerns about my health.
Jul 26, 2023
I love my physician, I would recommend her personally
Jul 23, 2023
Everyone one was Awesome
Jul 23, 2023
Dr Choi is wonderful to talk to.
Jul 22, 2023
It was quick n the doctor explained everything the she was doing
Jul 22, 2023
Keystone has many important and innovative programs and a good medical staff.
Jul 21, 2023
Excelente médico y personal
Jul 16, 2023
Just love Charlee and staff. Great provider.
Jul 16, 2023
Dr Charlie Smith is a great dr. She's knowledgeable and listens to you. I would recommend her to anyone.
Jul 15, 2023
I always get the answers to my issues. They are all a very friendly and caring team. Dr. Thomas is both knowledgeable but always accessible too. She will give detailed explanations on problems/issues. It is a pleasant experience each visit.
Jul 15, 2023
I think Dr. Owens is a wonderful doctor. He is very interested in the health and well fare of his patients.
Jul 15, 2023
Very friendly.felt very comfortable and excited to have Amber has my dr.
Jul 14, 2023
Dr. J. Chen is my doctor. She is everything I want my doctor to be. She is a great asset to your organization. Do not lose her or she will be followed. I wholeheartedly respect and trust her.
Jul 13, 2023
From the moment we walk in all you see are smiles
Jul 13, 2023
Dr. Thomas is always thorough, always orders my labs, etc and spends time explaining things.
Jul 12, 2023
I love that Dr. Chan takes the time to go over all the lab work in detail so that when I leave I have a clear cut plan to follow for the year. And she has a wonderful sense of humor!
Jul 12, 2023
They listen, educate and respond with a mutually acceptable health plan.
Jul 8, 2023
Dr. Thomas was very understanding and helpful. Check-in was speedy and courteous.
Jul 8, 2023
Dr Charlee Smith was nothing less then amazing! She listen to my complaints and concerns and gave me a straightforward answers. She explained things very well and was patient with me . I really appreciate her professionalism and time . She was not trying to rush my appointment and for that I want to do a HUGE THANK YOU !
Jul 8, 2023
Close to doctor, friendly. Informative.
Jul 8, 2023
Everyone always treats me in the nicest possible way...
Jul 8, 2023
All questions answered. Visit never rushed.
Jul 4, 2023
5 Stars. It was great over. She is well taking care of the Clint’s.
Jul 2, 2023
5 Stars. It was great over. She is well taking care of the Clint’s.
Jul 2, 2023
Very nice, on time, up to date, and Dr. Owen's is sincere, and cares.
Jul 1, 2023
I love my Dr. She takes the time to hear my concerns and asks questions, she does not try to hurry and get me out.
Jul 1, 2023
Had time to cover all questions, not rushed. Drs'nurse,Amber very professional.
Jul 1, 2023
I was treated very pleasantly from the first person I spoke with upon checking in. I saw Charlee Smith and I felt she seemed to know what she was doing, she was very thorough, she made recommendations for my health, and I very much liked her.
Jul 1, 2023
Everyone was very friendly from the time I checked in to the time I left!
Jun 25, 2023
Dr. Choi does a fantastic job addressing all my needs and concerns! I am very fortunate to have her as doctor.
Jun 24, 2023
My last visit was awesome. I didn’t feel rushed at all, Nurse and Dr. Took their time listening to my every need. I feel appreciated. Thank you
Jun 23, 2023
Candi is the best. Always so caring, supportive and makes me feel at ease.
Jun 23, 2023
Dr. Choi pays attention, listens, and understands my concerns. She ensures that I understand results of tests, and her advice in accordance with them. She makes me a feel to be a full participant in my care. The attending nurse was excellent as well.
Jun 22, 2023
Dr. Choi is the best family practitioner that I have encountered in many years of traveling the world utilizing military health care. She listens, understands, gives understandable choices and recommendations. Both Dr. Choi and the attending nurse were exceptional.
Jun 22, 2023
Dr. Owens is attentive, caring and will do what is best for his patient. He dealt w/an infected abcess I had for numerous days and my wife commented on his attention to cleanliness, both his own and to the infected area.
Jun 18, 2023
You have a gem in Candy Moschetti I am so glad I have her as my Doctor
Jun 18, 2023
Pleasant, helpful staff - everyone we dealt with from the moment of check-in.
Jun 17, 2023
Always kind, always on time, always thorough.
Jun 16, 2023
Builds great rapport with clientele and gives great medical care & advice that lasts long-term. Gives care in a way that actually benefits the patient to the point where it is equivalent and or better than to a specialist's care.
Jun 16, 2023
Great nurse who spoke with me before doctor came in. Very good listener.
Jun 15, 2023
I’m more than a number at Keystone. Dr. Thomas is very thorough, takes her time and answers all your questions. The staff is super nice and thoughtful. I am very happy with my healthcare at Keystone.
Jun 14, 2023
I would highly recommend this office and especially Dr. Chan. From the time you are checked in till you check out everybody is friendly and professional. I love my doctor. She is wise, and knowledgeable, and seems to sincerely care for her patients.
Jun 12, 2023
Very friendly and knowledgeable staff. Dr Haeckler takes her time and listens to all concerns and answers all questions. Large clean facility.
Jun 12, 2023
I love Keystone, but don't like that I have to go outside Keystone for some of my doctors.
Jun 11, 2023
Everyone at Keystone is so friendly, and caring. Dr. Choi has been my PCP for the past 5 years. Always takes the time to listen, and is very comforting when needed. Her expertise and knowledge is above board. I have been with Keystine on and off (off for moving out of state) since 1996. I took my children there when they were young. Best Chambersburg has to offer.
Jun 7, 2023
Excellent Doctor; Excellent staff
Jun 6, 2023
Very personable Dr. Thomas, highly recommend to others.
Jun 5, 2023
Keystone doctors, PA's, nursing staff, receptionists, and all staff do a wonderful and thorough job. I like how patient the receptionists are in helping schedule a time to be seen. I love how the nursing staff, PA's, and doctors take the time to listen to all the symptoms, concerns, and anything that needs to be said from us patients. I also like how we are not just a number, but a patient they know or took time to know when visiting. This makes Keystone Family Medicine the best, and why I continue going there even living in another state!
Jun 4, 2023
I really like Candy, I would recommend her to anybody that's looking for a caring n compassionate health care provider.
Jun 4, 2023
Dr Owen is a remarkable and thorough doctor. I have the utmost confidence in him when I have a situation that I need to see him about, I am so blessed to have him as my doctor.
Jun 3, 2023
Outstanding service. Friendly. Time taken with me was excellent
Jun 2, 2023
Dr Thomas takes the time to listen prior to examination.
Jun 1, 2023
Dr. Chan went over my bloodwork results, my problem with sleep and warts. It was a good visit and didn't have to wait long.
May 30, 2023
I have a great CNRP who .listens to my concerns and takes care of my medical conditions
May 27, 2023
I feel as I am welcomed, respected, and listened to by all of the staff
May 26, 2023
Everyone extremely friendly and they took me on as a new patent without a long wait.
May 26, 2023
I believe that at the moment I have a very thorough CRNP. She is really trying to get to the bottom of what is going on with me. I appreciate that and we do have some good conversations.
May 25, 2023
Candy Moschetti is the best doctor I've ever had. She listens to what I have to say, which is rarer than you'd think. When I leave the office all of my concerns have been addressed completely-- she never brushes off anything I say or treats me as if I'm unimportant.
May 21, 2023
All are very professional and I like getting answers to my problems.
May 20, 2023
Quick appointment was made and follow through.
May 20, 2023
Always on time with end 15 min. Kindness from Dr Thomas. Dr Thomas takes her time with you. I would not do anything before first asking my Dr who is Dr tjomas
May 19, 2023
Courtesy, friendly, and professional. Listens to concerns and explains solutions
May 18, 2023
Stacey and her nurse were outstanding. They are superb professionals. I can’t say enough about how helpful they always are.
May 17, 2023
Totally interested in my health
May 14, 2023
Everyone in the office was nice and caring. Corree is wonderful to work with. Best Dr office I've been to in a while.
May 14, 2023
Dr. Choi is my all time favorite doctor. She's caring, knowledgeable, and even remembers me. The nurses and other staff are friendly, focused, and thorough. I've been treated VERY well on every visit.
May 12, 2023
Dr. Candy is very supportive
May 11, 2023
Dr Thomas is great! I love her!
May 11, 2023
I love my physician and the staff are very helpful & friendly
May 10, 2023
Amber Rutkowski helped me with a delicate situation and made it all better. Thank you Amber!
May 7, 2023
The building is maintained in spotless condition. The staff is friendly yet professional. The nurses are easy to talk with. Dr. Thomas is superb.
May 7, 2023
I was seen on time and treated with utmost respect.
May 6, 2023
Friendly and knowledgable staff.
May 5, 2023
I was pleasantly surprised by how quickly I was seen and the length of time of the appointment. The staff were friendly and efficient.
May 5, 2023
I think it's great the services you are providing. Not only that, your staff is very friending and professional. Keep it up.
May 5, 2023
Everyone was friendly and worked with me with my hearing issues.
May 3, 2023
The staff was great.. Charlee Smith, CRNP did an excellent job. Great personality
May 1, 2023
Candy once again did an excellent job. She is very conscientious and thorough. I also didn’t have to wait too long which I appreciate.
Apr 29, 2023
Kind staff. Friendly provider
Apr 28, 2023
Charlee was great as always. I was able get I'm quickly thanks to the front office staff. The nurse was very friendly and understanding as well.
Apr 28, 2023
I always recommend Dr Haeckler to anyone looking for a new doctor
Apr 28, 2023
I have a Doctor that knows me and my history and listens.I think Dr Chan is amazing. The nurses th at greet us Are very friendly and take the time to have a conversation with you
Apr 27, 2023
very good--answered all questions
Apr 26, 2023
My doctor Barbara H. Is the BEST!
Apr 24, 2023
i feel Charlie knows her stuff
Apr 24, 2023
Very kind people all the way!
Apr 24, 2023
I appreciate the holistic approach to medical visits. checking on immunization state, food mgmt, mood and behavior. All aspects of health covered and doesn't feel rushed.
Apr 23, 2023
Always on time - no long waits! I see Candy M. & she’s great: very thorough, covers everything and never makes me feel rushed. She pays attention to my mental health better than any other medical personal I’ve ever seen.
Apr 21, 2023
On time, listens to your concerns, ask right questions and answers your. Makes time for the patients concerns
Apr 19, 2023
My Dr listens to my concerns & opinions. I have lost a lot of faith in the medical profession, but I do trust her. She is thorough & attentive & professional. My only complaint is the wait time, which was not an issue at all with my last visit.
Apr 17, 2023
Great service. Quick but thorough.
Apr 16, 2023
Dr. Owens is very thorough and professional.
Apr 16, 2023
Charlie was extremely professional,friendly and prompt, as well as her fellow nurses.
Apr 14, 2023
Charlee is wonderful. Funny, listens to concerns and really made me feel like I am not wasting her time
Apr 11, 2023
Charlee is wonderful. Funny, listens to concerns and really made me feel like I am not wasting her time
Apr 11, 2023
Dr Choi was good for me despite not being my pcp.
Apr 10, 2023
Appointment ocurred precisely on time. Doctor was incredibly helpful with advice and took more than enough time to address all of my concerns.
Apr 8, 2023
All staff is very kind and helpful!
Apr 4, 2023
Efficient check in and friendly and caring nurse. Dr spent time and was concerned about my case.
Apr 3, 2023
Very nice people from checkin to checkout including nurse and doctor. Really felt good.
Apr 2, 2023
I have told many people about Keystone. I can not say enough about the attention and care I receive from Dr. Haeckler and her staff. The time that is taken at my office visits is excellent, no question or concern is EVER ignored. The receptionists are always pleasant and any staff member that I have been in contact with are caring and knowledgeable. The rate that my calls and messages are returned is excellent. I totally recommended Keystone family health!
Apr 1, 2023
excellent Doctor and very kind and professional nurses.
Apr 1, 2023
very professional and caring.
Mar 31, 2023
Very clean space and professional people very relatable
Mar 31, 2023
Always good to see my Fr. staff very nice and answers my questions.
Mar 29, 2023
Just a pleasant Dr office
Mar 29, 2023
I got an appointment with Candy Moschetti, my primary care provider, the same afternoon that I called. She was able to quickly and accurately determine the source of my problems, treat them and prescribe medication. She is compentent and caring.
Mar 27, 2023
Caring, listens, knowledgeable, understanding
Mar 23, 2023
My personal doctor Jim Owens is a great doctor and I like the guy. Heather is my check in nurse and she's a great girl. The receptionist girls are always nice too.
Mar 23, 2023
Candy Moschetti as always was very thorough and compassionate during my visit. I always appreciate her knowledge and insight.
Mar 22, 2023
Charlie and staff are amazing. Very comforting. Listens to concerns.
Mar 21, 2023
very friendly and efficient
Mar 21, 2023
Didn’t have to wait long before taken back to an exam room. The admitting nurse was friendly, helpful and competent. The examining doctor was efficient, fast and knowledgeable.
Mar 17, 2023
The staff is usually very nice and considerate and Dr Haeckler is absolutely great
Mar 17, 2023
Pleasant and knowledgeable staff. Clean facility.
Mar 16, 2023
I love Keystone Family Medicine. Dr. Haeckler and the medical assistants are awesome (especially Erin). They are all very kind kind and knowledgeable. I am grateful for them.
Mar 12, 2023
Very good service and friendly
Mar 11, 2023
Getting an appointment is easy and you do not have to wait very long to see the doctor.
Mar 11, 2023
Did not have to wait long in the waiting room. Everyone is polite & treats with respect. Doctor Haeckler always takes time with patient & is always concerned. Willake.sure all.concerns.are addressed.
Mar 10, 2023
Always professional and on top of any health issues I'm having.
Mar 9, 2023
Very friendly staff the visit was very pleasant
Mar 9, 2023
Candy is very receptive to Sandy’s unique needs .
Mar 5, 2023
The doctors and nurses take very good care of you and listen to your issues.
Mar 5, 2023
I'm very pleased with the time Dr Chan takes we me and the staff is very friendly
Mar 4, 2023
Excellent service,listens to me and wait time is pretty quick
Mar 4, 2023
I have never had a problem with any aspect of my visits. Staff are courteous, my CRNP always nice, caring & accommodating to my needs.No unnecessary waiting. No complaints
Mar 4, 2023
My doctor is very knowledgeable, courteous, and personable.
Mar 3, 2023
Superb care and no wait 😊
Mar 3, 2023
She was attentive to my concerns
Mar 2, 2023
Thanks for the great care, Stacey!
Mar 1, 2023
I got the help I needed, the day I called. The help was very much appreciated.
Feb 24, 2023
Always ready to find a solution to patients request!
Feb 24, 2023
Dr. Charlee Smith is an excellent doctor who takes time to listen to her patients and offers great solutions to what their concerns are. I highly recommend her to anyone!
Feb 23, 2023
Friendly and caring nurses and doctors
Feb 23, 2023
I recommend Dr Owens ALL the time, he is the best. Keystone is fortunate to have a doctor of his caliber.
Feb 22, 2023
Very helpful and Dr OWENS is very knowledgeable and new what to do for me.
Feb 22, 2023
Very friendly staff, courteous, friendly, knowledgeable, short wait time, and Dr. Haeckler is a very professional, friendly, knowledgeable physician, I feel thankful to have her as my physician.
Feb 21, 2023
Dr. Haeckler is ALWAYS thorough - she never makes me feel as though she’s in a hurry to get to her next patient. If there’s a delay in seeing her, she’s worth the wait. All staff members are pleasant as well.
Feb 19, 2023
Dr Haeckler has been our family doctor for the last 8-10 years or so. before thT WE WOULD GO TO KEYSTONE Family Medicine clinic. A great clinic.
Feb 16, 2023
The staff’s Caring is obvious
Feb 16, 2023
Candy Moschetti is very knowledgeable and explains in great detail why she recommends certain medications/lifestyles. She is very welcoming and listens to my concerns. Will recommend her to anyone who is looking for a family care provider.
Feb 15, 2023
Stacey and her staff are outstanding, second to none!
Feb 15, 2023
I am so taken by my doctor Heckler at Keystone I just can't imagent haven't anyone else.
Feb 10, 2023
Great treatment. Good people
Feb 10, 2023
Amazing fast and thorough service. Extremely pleasant staff
Feb 9, 2023
Great staff ! Very friendly and professional.
Feb 9, 2023
I have been going to Keystone for a long time. My doctor is great when it comes to my health. She understands and listens to all of my concerns. She addresses every concern I have and always treats me with dignity and respect.
Feb 9, 2023
I would recommend keystone health to everyone everyone who works there are sssoooooo awesome and amazing, they treat you with respect and take the time to listen to your needs
Feb 8, 2023
Great staff and clean office
Feb 6, 2023
One of the best doctors I have ever met in my life.
Feb 4, 2023
Dr. Choi is fantastic. I'm very fortunate to have her as my primary care provider!
Feb 4, 2023
Everyone was kind, efficient, and caring.
Feb 3, 2023
The staff are timely, Dr.Owens is a great PCP
Feb 3, 2023
My doctor is very thorough with keeping me up to date on tests and lab work.
Feb 1, 2023
I love Carol I’ve have been seeing her since I was 19 and she is the sweetest kind woman.
Feb 1, 2023
Everything was done professionally and with concern that need be met.
Jan 29, 2023
I really like Candi. She is very understanding n listens to everything I ask
Jan 28, 2023
I was treated professionally, politely, and efficiently
Jan 27, 2023
The staff is very concern about your well being. The service is outstanding
Jan 27, 2023
Very nice and good people 😌😌😌
Jan 26, 2023
My first visit with Kristin Bert was very pleasant and thorough. Will look forward to follow up and continued care.
Jan 23, 2023
I have received excellent care at keystone family medicine
Jan 22, 2023
Got same day appointment, so thankful . I had UTI and glad I was able to see Dr
Jan 22, 2023
Very professional and concerned about my issues. Always exceeds my expectations on each visit. I trust the medical providers without question!
Jan 22, 2023
I very much like Dr. Chan. Also think the office Staff is very caring,
Jan 22, 2023
Check in easy, short wait times, friendly staff
Jan 22, 2023
Dr Haeckler is a great doctor. She takes her time explaining everything of the questions asked of her.
Jan 15, 2023
Dr Owens is the best doctor I've ever had.
Jan 15, 2023
Everyone was extremely nice. Love Charlie
Jan 15, 2023
Dr. Owens is a great Doctor.
Jan 14, 2023
Dr. Thomas is very thorough and conscientious. The time I hadn’t wait in the exam room (45 minutes) seemed long n
Jan 13, 2023
Candy is always very professional, caring, explaining in detail plans of care, tests, meds ,etc She was able to see me almost immediately for a concern I was having.
Jan 12, 2023
Friendly and professional
Jan 11, 2023
I appreciated that my provider (Candy),consulted my primary provider and called me back. Great care!
Jan 8, 2023
The Keystone facility in Chambersburg is so welcoming. The decor is airy and comfortable and the receptionists are alert and respond immediately to assist!
Jan 7, 2023
I have a DR that listens to my concerns, knows my health history and really cares about my well being. He tells me like it is even if I don't want to hear it.Dr. Owens has been my Dr since coming here and I will continue to see him as long as he is there! #arealdoctorthatcares
Jan 6, 2023
Top notch attention, couldn’t ask for more .
Jan 1, 2023
I didn’t have to wait long. My first visit. They were able to get my lab work done the same day even though I wasn’t scheduled for it.
Jan 1, 2023
Staff was friendly and engaging. I did not have to wait and the service was efficient without feeling rushed.
Jan 1, 2023
Everyone was wonderful, from check-in on through until I checked out. Loved the nurses and couldn't be happier with Charlee Smith, CRNP! She is very thorough and is on top of things. The wait time is sometimes a little more than I would have liked, but I know that most times there is a good reason for that.
Dec 31, 2022
I called got in that day was seen and the nurses and doc was great they knew I had to leave work to be seen and was out and back to work in a hour . I was very pleased the wait time was not long . Thanks so much
Dec 31, 2022
The physicians really care and always provide me with the best care.
Dec 29, 2022
Stacy diehl is one of the best doctors I have ever seen. She listens she helps guide you.
Dec 28, 2022
Excellent and thorough quality of care.
Dec 22, 2022
Dr Barbera Haeckler and her nursing staff are always kind and take their time with their patients. Sometimes I have to wait, but the wait is always worth it because I know Dr. Haeckler will still take the time to address any and all issues I have as well.
Dec 21, 2022
Easy to schedule appointment. Medical staff are friendly and listen to your concerns.
Dec 21, 2022
Very pleasant, wouldn't go any other doctor.
Dec 21, 2022
I receive great personal health care from Dr Barbara Haeckler, who shows a sincere interest in my medical care. The staff are friendly, and helpful. I am well satisfied with Keystone Health.
Dec 21, 2022
The doctor I have listens to my concerns and is very great with caring for my needs for my health.
Dec 19, 2022
Dr. Haeckler and Erin are amazing. I love that they work in my town and I am their patient.
Dec 17, 2022
Dr. Haeckler looks you in the eye, listens to your issues and works to resolve them. I don't mind if there are times she may be running late.....it means she is taking time with her patients and I am glad to be one of them!
Dec 16, 2022
Dr Owens always takes his time with me, explains things in detail, makes sure I understand any instructions.
Dec 16, 2022
Everybody is very friendly, the atmosphere is relaxing. Dr. Haeckler is very knowledgeable,friendly and caring and does not rush you through. I really appreciate Dr. Haeckler.
Dec 16, 2022
No wait. Dr. Owens is fantastic! Easy to talk to. Offered good health recommendations. Answered questions. Attentive to my issues.
Dec 15, 2022
I have to say, I had no waiting time, the staff was wonderful and the services provided were professional and timely. They helped me resolve a problem at the pharmacy very quickly as well, so thank you to everybody!!!
Dec 14, 2022
Dr. Haeckler is knowledgeable, compassionate and listens.
Dec 14, 2022
Great doctor and staff would’ve change a thing
Dec 14, 2022
Very attentive, responsive and allow for open dialogue and discussion. Extremely professional and conscientious
Dec 14, 2022
Everyone is very friendly. When I leave my questions have been answered in a way I understand
Dec 11, 2022
Very professional and kind. Quick service.Thats a plus for a patient!
Dec 9, 2022
The staff is friendly and caring. They listen to my concerns and give me good guidance to improve my health. Dr. Thomas has been my doctor since 2014. She really cares about her patients and gives me the good advice and notifies me when I need vaccinations. I never have to wait a long time.
Dec 8, 2022
Very thorough and takes time to listen to your concerns.
Dec 7, 2022
Always fast, secure, and courteous check in. Nurses are prompt, efficient, caring, and knowledgeable. Dr.s are on top of everything a patient needs, vaccines, testing, medications.
Dec 7, 2022
I trust Dr. Owens with my medical care and each visit confirms that trust that I have placed in him.
Dec 4, 2022
Personable, professional and competent!
Dec 3, 2022
like doctors & their nurses
Dec 3, 2022
Always a pleasure to see Dr H!! She’s caring, compassionate and listens.
Dec 3, 2022
Dr. Jennifer Chan is an absolutely great doctor - very professional and extremely competent.
Dec 2, 2022
I have been very satisfied each visit.
Dec 1, 2022
Charlie was good. I am beginning to wish that there were more Osteopath Dr's I could have access to as well as, an Ayurvedic practitioner to address how I can change in order to not get sick in the first place. I'm thinking of seeking one out actually. Or studying it myself. I realize town is a conservative area for this, however it is changing. Food for thought. :)
Nov 25, 2022
Charlee Smith and her staff are prompt and friendly, wouldnt go anywhere else.
Nov 25, 2022
Dr Heckler always takes time to answer any questions you may have.
Nov 24, 2022
Professional friendly, concerned Doctor and staff.
Nov 21, 2022
The staff is very friendly and each time I go there I never have a bad experience. I never had to wait long in either the waiting room nor the exam rooms.
Nov 20, 2022
Dr. Heackler is always friendly and courteous and takes her time with every patient.
Nov 19, 2022
Dr.Chan is very through.
Nov 18, 2022
Dr. Chan got right to the point regarding my health, reviewed what we had done during previous appointments, and asked pertinent questions.she also displayed a keen sense of humor.
Nov 18, 2022
Everyone is professional and courteous. They know what they are to do and do it well. Dr Choi is very knowledgeable and has a great, “bedside manner”. Thank you all for my care.
Nov 16, 2022
Everyone is amazing but the wait time is long
Nov 11, 2022
I really can't complain. I love my Doctor. She is a great listener and very thorough. She makes you feel like she cares about your well being. If I had to complain, it would only be on time spent in office, but sometimes it's necessary.
Nov 10, 2022
Like that all specialists are within the area.
Nov 10, 2022
Everyone was very helpful, patient and kind
Nov 7, 2022
Keystone Dental is first class.
Nov 7, 2022
The doctor and nurse practitioner
Nov 6, 2022
I would recommend Keystone to all my family and friends. It's a very good and clean facility and my doctor is the best, whether it's virtual or in person. They care very much about your health and progress. They listen to what you have to say as oppose to what they what you to know.
Nov 6, 2022
I love coming to keystone health, charlee Smith is awesome she takes the time to listen and explain things so that you can understand it I would recommend keystone health to everyone
Nov 6, 2022
I’ll like your service so I recommend 100%
Nov 6, 2022
Great staff as always asst. Brooke and Candy Moschetti CRNP.
Nov 5, 2022
The staff and drs are great and you all listen to what we tell you in our appointments
Nov 5, 2022
I like that amber is getting my blood pressure under control where others didn't
Oct 27, 2022
Always treated great from the time I walk in and until I walk back out again.
Oct 27, 2022
I've always had excellent services with Keystone ..
Oct 26, 2022
I have had Dr. Owens for quite a few years now. He is very thorough and a wonderful Dr.
Oct 23, 2022
Staff is very welcoming and friendly, Dr Haeckler is the best! She always takes time to answer and/or explain any questions or concerns I may have and never makes me feel rushed.
Oct 23, 2022
On time. Doesn't keep you waiting for doctor. Doctor takes time to answer any concerns.
Oct 20, 2022
Always like Dr. Chan as she takes such good cRe of me. Also the Nurses and everyone there are great.
Oct 20, 2022
Clean atmosphere, helpful & friendly staff. Instills confidence in excellent care.
Oct 19, 2022
All has gone very well and I have never had an emergency for you to deal with
Oct 15, 2022
Very thorough and courteous
Oct 15, 2022
My doc is sometimes behind, but she is wonderful. She looks at you, she asks questions and is totally interested in what you are there for. I don't mind waiting if she is running behind.....she is well worth the wait.
Oct 15, 2022
Dr Thomas is a great doctor,she has helped me immensely!
Oct 14, 2022
Everyone is courteous and helpful. Dr. Thomas is thorough and caring.
Oct 14, 2022
Dr. Chan is conscientious and really takes time with her patients. I feel fortunate that she is my PCP.
Oct 14, 2022
As always Dr. Haeckler was professional, thorough and friendly. She spent a lot of time listening to my issues. CMA Taylor was efficient and friendly and also listened intently to my issues. A good team!
Oct 14, 2022
Dr listens to concerns. Orders test if needed
Sep 28, 2022
Staff is able to help relax; personable and friendly.
Sep 28, 2022
Had an excellent experience with Doctor Charlee Smith and Nurse Sheila. They are incredible professionals who truly care for their patients.
Sep 25, 2022
Very understanding doctors and nurses very nice people
Sep 23, 2022
Everyone was kind, and very efficient!
Sep 22, 2022
Facility is very clean and up to date. The staff is helpful and friendly. I was able to get a same day appointment when I needed to be seen.
Sep 22, 2022
Dr Haeckler and staff go above and beyond to answer any questions and truly care about their patients!!
Sep 22, 2022
Was able to get things done in the office in a timely manner not like some places you wait for hours after the time for your appointment
Sep 21, 2022
I always get the best service from Dr. Thomas who is very caring and knowledgeable and takes the time to listen to me. Her staff is always friendly and helpful too.
Sep 19, 2022
Met with my new PCP and she seems very nice, articulate and up to date on my medical situation. For a first meeting it went very well. \
Sep 18, 2022
Staff is kind and friendly. My doctor is knowledgeable and I have confidence in her.
Sep 17, 2022
Ms. Charlee Smith is so wonderful and and answered all of my questions
Sep 15, 2022
Personable, knowledgeable, caring
Sep 15, 2022
Really like the prompt attention after test, referring, texting and calls from staff.
Sep 14, 2022
Doctor Haeckler is the most compassionate, knowledgeable, and empathic Doctor I have ever had the privilege of caring for me. As well, Keystone is always updating and improving, to include an inhouse lab. I left the appointment with clear instructions and updated meds and lab work to continue on with. I also have an appointment in 30 days and 2 other appointments to deal with other medical issues. A huge thank you to Doctor Haeckler and Keystone for providing such thorough consistent and kind care.
Sep 11, 2022
Everyone was friendly and courteous and my doctor is great.
Sep 11, 2022
no long wait time .the doctor took her time to talk to me about my issues.
Sep 10, 2022
I continue to be impressed with the professionalism and pride of the staff at Keystone Health Center. I am always treated with kindness and a true concern about my health. Dr. Thomas and her staff are friendly, caring and above all, trustworthy regarding my health. They are exceptional ambassadors for Keystone Health organization.
Sep 10, 2022
Very friendly and efficient doctors and nurses. They take the time to answer all your questions and explain everything so that you can understand.
Sep 9, 2022
Doctor and staff are pleasant and helpful. The doctor takes time with you and talks about available heaalth tests for you!
Sep 5, 2022
The doctor was there on time n was very nice
Sep 4, 2022
My Doctor is Great. She take care of my health pretty good. I don’t have words to thank Her. Rating is Always 5 STARS.
Sep 3, 2022
Dr. Haeckler is amazing!
Sep 3, 2022
Dr Haeckler is very thorough with her patients. She is very professional and nobody could ask if for a better doctor.
Sep 1, 2022
The staff were courteous and helped me quickly.
Sep 1, 2022
Everyone is always pleasant,.
Aug 31, 2022
Dr. Owen is an excellent doctor, he made sure that I understood what was going on with my body.
Aug 28, 2022
Our Doctor is Barbara Haeckler, and we appreciate having her as our support. She gives us good advice to help us feel better and to mend quickly!
Aug 27, 2022
Absolutely wonderful staff. Although it’s a doctors office is does have a comforting atmosphere for me.
Aug 27, 2022
Everybody is very professional.
Aug 26, 2022
Urgently helped me to move in appropriate medical directions and continues to follow up
Aug 24, 2022
One of the great Family doctors in town. Recommended to anyone! Barbara Heckler is the best!
Aug 21, 2022
my family doctor does more than just her job, she really REALLY does care and thats what matters most to me. the staff actually listen to me and make me feel welcome in an organic way
Aug 18, 2022
Dr. Choi is an exceptional PCP. Communication, professional care, and follow-up exceed expectations consistently.
Aug 17, 2022
I never have trouble making an appointment - I can even reach help by phone from a real person. Everyone is friendly and helpful.
Aug 17, 2022
I was very pleased with my service from Keystone Family Practice.
Aug 17, 2022
I always find Dr. Choi very thorough as she takes the time to answer questions and assess all areas of need.
Aug 14, 2022
I like everyone there friendly
Aug 11, 2022
Dr. Choi and her knowledgeable nurse are very professional and are extremely caring while addressing every issue and concern thoroughly.
Aug 10, 2022
Candy Moschetti, CRNP, is my PCP, and I am very pleased with her. She knows more than most doctors. I've been with her for quite some time. I understand the reason Candy was running late that day is because she had to squeeze me into her schedule due to Charlee Smith, CRNP, who I was scheduled with originally, suddenly could not be in the office.
Aug 10, 2022
Correspondence on line and in the office is very professional. In the office waiting time was very little, and they always take time to address your questions.
Aug 7, 2022
Dr. Haeckler is one of my all time favorite people. She’s extremely understanding and listens to your viewpoints. She is compassionate and down to earth and likes to focus on what the patient feels makes them better based on her clinical judgement and knowledge. Love her and would highly recommend her to anyone.
Aug 5, 2022
Much better service than other medical services in the county .
Aug 5, 2022
Dr. Chan is an absolutely great professional.
Aug 4, 2022
We saw Dr. Thomas following a hospital stay. She is not our regular primary care physician, but found her to be very attentive and caring. She listened to what we had to stay, checked our records, and explained things in a way that was easy to understand.
Aug 3, 2022
Everybody was really nice and helpful.
Aug 3, 2022
Dr Chan is one of the nicest and kindest doctors I’ve ever had. She’s caring and is willing to listen and help. I always feel like I can count on her with my medical questions and can rely on her answers. I’m very thankful for her!
Aug 2, 2022
I have only had pleasant experiences with the staff and provider. Candy is the best. She listens to my specific concerns as an athlete.
Aug 2, 2022
Very happy with the care that I receive from Dr. Haeckler.
Aug 2, 2022
Wonderful new patient appointment experience. Staff were extremely polite and friendly. Would highly recommend to others !
Aug 2, 2022
Always treated nicely & Charlee Smith is a very Compassionate Dr. Listens to all my issues & very Professional how she has been with me. My Favorite Dr Now.
Jul 31, 2022
I feel blessed to have Ms Charlee Smith as my physician. She takes plenty of time with you and is very thorough in making sure all your health needs are addressed and taken care of.
Jul 30, 2022
It was amazing to have my doctor call me when they found out I was sick. It really showed me that they care about me.
Jul 29, 2022
I was treated very well. Was informed of delay as soon as they were aware. Given opportunity to reschedule if preferred. Dr Thomas seemed very accepting of my initial appointment with her due to doctor availability. Was very concerned with my health and well being.
Jul 27, 2022
Staff is friendly and understanding. My doctor Helena Choice is thorough, understanding, knowledgeable, caring and good listener. Clinic is clean and organized.
Jul 27, 2022
Everyone is very nice even though always very busy. Everyone makes you feel like you matter. Caring
Jul 26, 2022
It was friendly and enjoyable and informative speaking with Dr. Owens during my visit, looking forward to next visit
Jul 23, 2022
The virtual video is all okay for people that can't go to the office.
Jul 22, 2022
Service is prompt and Dr. Thomas is throell and has a nice bedside manners.
Jul 21, 2022
I unfortunately had to change doctors after my doctor of many years went to a different practice. I recently had my first appt with CRNP Charlee Smith. She is absolutely wonderful! Friendly, personable, attentive, and easy to talk to. I was initially disappointed that I had to start over with a new doctor but ended up very happy with the change after meeting Charlee. She's just amazing and I'm more than happy to be a patient of hers now.
Jul 18, 2022
I had a same day appointment. My concerns were addressed. I was given suggestions for improving that were easy to follow.
Jul 16, 2022
Easy check in and everyone is very friendly.
Jul 16, 2022
I have always had a good experience with my appointments with Dr. Owens. He is kind, considerate and listens to me and takes an interest in my life and health. The staff is also very friendly and helpful..
Jul 16, 2022
I would recommend keystone health to everyone, this place is awesome, the nurses and doctors are awesome they treat you like your somebody not just a number.
Jul 15, 2022
I’m very happy with the care and professionalism at Keystone Family Medicine. I saw Dr. Thomas for my visit this past week and she was thorough and informative. I was impressed with the time and attention she devoted to my care.
Jul 14, 2022
Friendly staff that really listens to my concerns. They anticipate how to help and make things happen.
Jul 12, 2022
This made it easy to meet and talk with your doctor.
Jul 12, 2022
My doctor always gives me plenty of time, attends to what lab work I need in the future and ensures I get all the tests needed at the right time.
Jul 12, 2022
Like the friendly staff, and personable Doctors. They are always open for questions, take time explaining your concerns and health issues.
Jul 12, 2022
Charlee Smith, N.P. is an excellent addition to the staff.
Jul 12, 2022
Great service. Friendly staff
Jul 8, 2022
Friendly greeting upon arrival. Timely appointment
Jul 7, 2022
Dr. Haeckler is very professional and personable. She is also very knowledgeable as a physician.
Jun 29, 2022
People are very help and pleasant
Jun 28, 2022
I always feel comfortable with Dr Chan. She is one of the best doctors I’ve ever had.
Jun 28, 2022
Efficient, professional, and on time. Glad I have KFM as my PCP. Heather and Dr. Owens are attentive and straightforward - a breath of fresh air!
Jun 28, 2022
am very satisfied with the service I receive at Keystone Family Practice.
Jun 25, 2022
Great visit everyone was so nice and helpful thank you all.
Jun 24, 2022
Patient for many years. I like the location. My doctor takes her time with me, never rushes me in and out.
Jun 24, 2022
Always clean pleasant office with top notch employees
Jun 24, 2022
I have a new doctor doctor Charlie is amazing and I wouldn't trade Keystone for anything
Jun 23, 2022
I appreciate the friendly attitude and courtesy shown by all the staff when routine questioning is being completed at check-in and departure.
Jun 22, 2022
Charlee and her staff were excellent
Jun 18, 2022
The doctor and staff are awesome. They take good care of me and answer all questions.
Jun 18, 2022
Wonderful staff and support staff-very upbeat and personable!
Jun 17, 2022
Dr. Charlee was so nice and kind! I'm blessed to have her as my doctor
Jun 17, 2022
Great service, very polite personnel
Jun 17, 2022
Good general health care services, wait times are manageable. Like everywhere, your LPN care person might be great or it might seem like they hate their jobs, but the doctors do care very much. I'm happy here.
Jun 17, 2022
very well pleased with the time spent by the doctor and asking me if I had anymore concerns
Jun 16, 2022
Very friendly. Listen to my concerns.
Jun 15, 2022
I have been a patient at Keystone, since 1994, when they were off Wayne Ave... I have never had a bad experience. Always courteous and respectful. Appointments are on time. Knowledgeable Doctors, Practitioners, and Nurses in every sector of the clinic. The staff on the front end are very helpful.
Jun 15, 2022
Keystone is a great facility and all the staff are so nice and professional
Jun 14, 2022
Genuine, caring, personal, professional service.
Jun 14, 2022
The PA was friendly and easy to talk to about my life situations. Made me feel good.
Jun 12, 2022
We were very happy with the new Dr.! She "talked to us, not at us" She explained things to us and made us feel very comfortable. My husband has some trust issues with Drs. because when he feels comfortable, they end up leaving. This was my husband's appointment, but it felt good to leave there and know he wasn't confused, she explained everything, and he understood the things she told us, and she didn't push anything like a few have. These answers pertain to Dr, Charlee Smith. I don't normally recommend or not recommend a Dr., but I would recommend her to anyone looking for a Dr.
Jun 11, 2022
Dr Thomas is a wonderful, caring doctor. She’s very thorough, and takes time to answer all my questions.
Jun 11, 2022
I always get friendly service and fast service. My doctor is very thorough with me and does not hold back when she has something to tell me about my health and what treatment is going to be done.
Jun 9, 2022
My doctor is always very thorough
Jun 4, 2022
I highly recommend Dr. Haeckler for her medical knowledge, attention to details, ability to listen and understand.
Jun 3, 2022
Very friendly. Great service
May 31, 2022
Yes I was happy with everything.
May 30, 2022
Dr. Rebecca Patterson not only cares she has great follow-up!
May 30, 2022
I have a pleasant experience from the time i check in and during my appointment. My doctor listens to what i have to say and checks me thoroughly. She goes over all my test results with me and shows me changes I need to make. The nurses are very nice and even if you don't feel well i somehow feel better after leaving.
May 26, 2022
I was given excellent care and attention. The issue was quickly diagnosed and I was able to get the medicine that would help heal the problem. Both the assistant and the doctor Paterson (who was a new one for me) were efficient and caring.
May 23, 2022
was able to get appointment for same day. Dr was caring and listened to my concerns and answered my questions
May 20, 2022
Provider always spends sufficient time with me
May 18, 2022
Nurse practitioner was very kind and knowledgeable.
May 18, 2022
I appreciate the level of care I receive at Keystone.
May 17, 2022
Always prompt and thorough. Personnel are courteous and caring.
May 17, 2022
Dr Owen was very professional and informed of my health needs
May 17, 2022
I always enjoy going to Keystone for my Health issues. They are professional and provide all the necessary means for me to get well. I appreciate their courtesy and caring for my concerns. I will continue to recommend Keystone to friends and family.
May 13, 2022
Dr. Paterson is great. I'm sad that she's leaving.
May 13, 2022
The entire staff, that I have dealt with are fantastic. They're efficient, friendly and kind and make it a pleasure to do business with your organization.
May 12, 2022
Dr. H. Is a good Dr. She is kind and cares about her patience.
May 10, 2022
Love Stacey Always on time. Always on top of my treatment and my needs
May 7, 2022
Always top notch attention to detail. Very friendly staff. Doctors are wonderful and caring
May 7, 2022
I think Dr. Owens is a wonderful doctor. I highly recommend him.
May 6, 2022
I would recommend keystone health to everyone. The doctors and staff there are so caring and take the time to listen to you and answer any questions that you may have, I wouldn't go anywhere else.
Apr 29, 2022
The staff is very friendly and helpful
Apr 27, 2022
Friendly and professional
Apr 27, 2022
Stacy Diehl is always kind, considerate and takes your concerns very seriously. I highly recommend this practice to anyone looking
Apr 27, 2022
Charlie was amazing and my children really liked her. She made the experience amazing.
Apr 27, 2022
Very happy with everything about KFP
Apr 26, 2022
Dr Chan takes her time with me every time I see her
Apr 26, 2022
I usually have a good experience
Apr 24, 2022
Every aspect of Keystone Family Practice is efficient. The entire staff is friendly and knowledgeable. it is a pleasure to be a patient at this practice!
Apr 22, 2022
Dr. Thomas is wonderful. She & her nurse showed to much compassion. She never makes me wait long and really takes her time with me.
Apr 21, 2022
Dependable care by conscientious people
Apr 21, 2022
Staff is friendly and helpful. The Doctor Chan is doing a great job. They are understanding and supportive
Apr 20, 2022
All staff are professional and personable. The providers are thourough and attentive.
Apr 16, 2022
The staff is friendly, and "my" Doctor is the BEST!!
Apr 15, 2022
I've always had good experiences with Keystone.
Apr 14, 2022
I was very pleased with this last visit. DR. KOCHUMOL THOMAS took her time with me and didn't rush me thru like some doctors. DR. HELENA CHOI my primary doctor is the same way. I'm grateful for them both.
Apr 13, 2022
Timely, prompt; and staff provide the time needed to communicate. Dr. Owens, Heather and the entire staff (can't remember everyone's name - my apologies) have been very helpful and professional!
Apr 13, 2022
Everyone that I had contact with was very friendly and helpful. Dr. Haeckler takes the time to listen to you and explains everything in layman's terms.
Apr 9, 2022
I appreciate the short wait time and being informed as to how long the wait would be. My doctor is very thorough and helpful and clear with instruction.
Apr 9, 2022
Everyone friendly and helpful. CRNP thorough and listened.
Apr 9, 2022
Dr. Patterson is tops! She always has time and is patient, friendly and knowledgeable.
Apr 9, 2022
I was able to get an appt the same day I called .
Apr 9, 2022
The staff is very friendly and professional. Candy is my CRNP and am so glad to have her as my medical provider. She is very friendly and explains Things in ways you understand.
Apr 8, 2022
Very pleased-- everyone is very courteous and professional -- very pleasant atmosphere! Thank you!!
Apr 8, 2022
Dr. Thomas is a very trusted physician. She takes time to explain medication and how to take it.
Apr 8, 2022
Candy is such a wondering doctor! Keystone is just a wonderful place to visit overall!
Apr 8, 2022
Doctor Rebecca Patterson is the best and she really cares and listens what her patients have to say
Apr 7, 2022
Dr patterson is the best and she understands my needs
Apr 7, 2022
I received great service from the whole staff. The nurse was very helpful and paid attention to detail. The doctor was very thorough.
Apr 7, 2022
I've been going to Keystone for a long time and my doctor is the best. She's very caring and compassionate and always listens to my concerns.
Apr 7, 2022
Dr. Patterson is an incredible doctor. She is personable and knowledgeable. Her nursing staff is also very helpful and considerate.
Apr 1, 2022
I was pleased with the time that was spent with me. You were very thorough and listened to me and my concerns. Thank you
Mar 30, 2022
I like the responsive actions the medical personnel show. They are proactive about any health concerns I may have.
Mar 29, 2022
The staff and Dr Hackler has always been very nice and helpful.
Mar 26, 2022
love our doctor she is the best and helps us as much as possible. thanks love her/.
Mar 25, 2022
Dr. Barbara Haeckler is a wonderful doctor; she is attentive and empathetic to my needs. She takes the time to actually LISTEN to what patients have to say and genuinely cares.
Mar 25, 2022
They are very friendly, and their doctor take time with you. I will recommend them for you. Don't hesitate to make them your family doctors.
Mar 24, 2022
My doctor is very well connected to what’s going on with me with WellSpan and I’m very happy with her
Mar 23, 2022
Erin is fantastic!!! Empathetic, attentive and professional thank you and Dr Haeckler for the care….. Also want to mention the excellent care I received from Illona on the portal over the past week…….timely response and advice thank you !
Mar 23, 2022
Caring, knowledgeable, patience, while reviewing my medical history, appreciate the advice and the way presented
Mar 22, 2022
Carly Washbaugh was excellent, as well as her assistant, i was in and out very reasonable amount of time, highly reccomended.
Mar 21, 2022
The receptionist girls are very nice to talk to and friendly. My recent experience with Dr Candy Moschetti was the best I've had with any doctor in years. Seriously, what a nice person to talk to about your personal health problems. A true borderline 11 on a scale of 10, would love to meet this person for follow up visits. Thank you! Art
Mar 19, 2022
The wait time wasn't long, the techs were very nice and the doctor is very thorough and very nice.
Mar 17, 2022
Dr. Chan gets behind because she takes the time to listen to her patients and get to know them. She is worth the wait. She always gives me my time and doesn’t make me feel rushed. She is thorough and great at her job.
Mar 17, 2022
Courteous, friendly staff and doctors from sign in to sign out. Knowledgeable doctors.
Mar 16, 2022
Very professional u can tell they really care
Mar 15, 2022
Specifically for Those at “Keystone Family medicine” All were genuinely sympathetic and helpful to my needs and questions This day in age when health care is one the most expensive cost you need it’s at least little less painful financially when you’re treated like a human being
Mar 14, 2022
My office visit was excellent, beginning with the congenial, efficient registration clerk. In a few moments, I was taken into the back area where a very pleasant, professional LPN did a thorough intake process.Stacey Deihl, CRNP conducted a comprehensive review of symptoms and an examination. She was assisted by a student, Kelly. Overall I was very satisfied, will continue to seek their services when needed.
Mar 12, 2022
I've never had a problem with KFP, ever.
Mar 12, 2022
I love my Dr. I never feel rushed or ignored. Dr. Candy Moschetti is the best. The nurses are always pleasant and welcoming.
Mar 12, 2022
Very good service at keystone staff very nice
Mar 12, 2022
I have no problems with my Dr or any of the receptionist. I'm comfortable with my Dr and the check in people. No no problems with for me.
Mar 11, 2022
Everyone at Keystone was very professional and really made me feel welcome
Mar 11, 2022
The staff and Dr.s are amazing!
Mar 11, 2022
The people at Keystone were all friendly, professional and helpful. I'm glad to have Candy Moschetti as my primary physician. I'm a young 70 in good health. She is in sync with my desire to stay healthy using nutrition, vitamin supplements, exercise and physical activity. Not every physician is as attuned to helping patients without resorting to pharmaceutical solutions or invasive procedures as their first treatments.
Mar 10, 2022
Really like the friendlyness of the staff
Mar 10, 2022
This was my first virtual appointment I didn't know what to expect but everything went well the picture was clear and also the Doctors voice was clear
Mar 10, 2022
Check in was very friendly and efficient.
Mar 9, 2022
the dr. took time to answer my questionsw staff was friendly
Mar 8, 2022
I would recommend Keystone very highly, because they give you the best care. They are very compassionate and very thorough. I've been going a lot of years and I wouldn't change. My doctor and her staff are incredible.
Mar 5, 2022
My dr listens to my issues. We discuss options. Very knowledgeable.
Mar 2, 2022
Stacey is always on time. Very thorough and on top of my needs. Very friendly and sociable. Takes her time and addresses all my questions. Love her and her staff
Mar 2, 2022
I like Dr. Thomas. The staff are always friendly. In and out pretty quick.
Mar 2, 2022
Keystone is a family friendly office and I like the atmosphere and ease of checking in and getting called back quickly. I love my doctor and have been coming there for 19 years.
Feb 26, 2022
Never had any problems. Dr Owens is wonderful
Feb 26, 2022
As always, the staff and doctor, were exceptional. I've never had any complaints.
Feb 24, 2022
Dr Chan is very wonderful and the nurses too
Feb 23, 2022
The staff are excellent. Would prefer appt times to be adhered to although understand emergencies happen. Can happily recommend
Feb 23, 2022
Dr. Chan is an excellent provider.
Feb 19, 2022
The staff is always very friendly and helpful. Dr. Barbara Haeckler provides me with excellent health care. She is thorough, answers all of my questions and takes the time to explain everything to me. I could not ask for better medical services.
Feb 19, 2022
Dr. Patterson is very professional and thorough. She reviewed comments and medications from my previous office visits before commenting on my condition. Her analysis makes sense and is well received.
Feb 18, 2022
Always great service,provider isn't afraid to spend some time with patient
Feb 18, 2022
Keystone Family Medicine is absolutely 100% organized, friendly and knowledgeable starting with the sweet gals in the front office to the providers. I have been with Rebecca Patterson since she came to Keystone. SHE IS FABULOUS!!!
Feb 18, 2022
Candy Moschetti very professional! I HIGHLY recommend Candy if you do not have a doctor!
Feb 18, 2022
I called with my health issue and was worked in on same day as I called. Dr. Chan is one of my favorites.
Feb 15, 2022
Everyone was so friendly and helpful.
Feb 14, 2022
The entire staff, that I dealt with were pleasant and professional.
Feb 12, 2022
Luv Dr. Chan. She is the best. Don’t mind the wait because she is worth waiting for
Feb 12, 2022
My provider spends a lot of time with each patient and listens well. She has good judgement and I am a partner in my own health care decisions.
Feb 11, 2022
I was pleasantly surprised with my experience with Candy and the entire staff at Keystone. Candy was very thorough and concerned with my medical needs. I am quite pleased with my visit and the professionalism of the entire staff!
Feb 11, 2022
I get an appointment, whenever needed.
Feb 11, 2022
The doctors and staff are very friendly and helpful, explain everything to me so they know I understand. Look after me totally.
Feb 10, 2022
Dr. Patterson and her nurses rock. Best Doctor I have ever had
Feb 8, 2022
Very polite and really tried to make sure all my medical issues were answered.
Feb 5, 2022
Dr. Haeckler is a one-in-a-million doctor. She is awesome. Thorough, patient, kind, friendly and very knowledgable. She usually runs behind because she doesn't rush through the appointment or treat her patients like they're just a number. She truly cares!
Feb 4, 2022
Very happy with Keystone!
Feb 4, 2022
Doctor is very straightforward and says it like it is.
Feb 1, 2022
I see Dr. Thomas at Keystone Family Medicine. I really like her and her common sense approach with her patients. I can talk to her about anything ! She makes me feel comfortable and in good hands. Thank you!
Jan 30, 2022
Everyone was so attentive
Jan 29, 2022
I really like Dr. Choi, she listened to me & never cut it short, she is a great Dr. the nurses there were very kind & caring the one short blonde hair nurse that saw me last time I Was there, I forget her name tho.sorry! She is really nice & very through. I give all of them a 10!
Jan 28, 2022
Il Like the tele vision. That way I can see my Dr.
Jan 28, 2022
everyone is great Dr. Thomas goes far beyond in telling you and explaining your health condition. she is a 5 star family doctor and at the age of 67 im very fortunate to have her!
Jan 27, 2022
Whether in person, via Zoom or via telephone, Dr. K. Thomas conducts herself with professionalism and sincere caring for me. She remembers me, my husband and daughter by name and knows them more than just a patient. I have been and continue to be pleased with the questions she asks and is always there to listen to any concerns.
Jan 27, 2022
I've trusted Dr Choi for years! Thank you, Dr Choi!
Jan 21, 2022
You are treated as though you are important to them. They are very thorough and professional not to mention they are caring both inwardly you as a person and outwardly what they can do to help you. They simply are the best in my opinion!
Jan 21, 2022
Dr Patterson listens to all concerns and questions. Very helpful with my health care.
Jan 20, 2022
Always treated with the upmost respect.
Jan 19, 2022
Wonderful nurse (Erin) and Dr. Haeckler.
Jan 15, 2022
I would recommend keystone health to everyone. The doctors there take the time to listen to any questions you may have and answer them so that you understand their answer.
Jan 13, 2022
I really like my doctor, she is cheerful and thorough. Gets me tested for things, makes results clear to me and we have a friendly chat in between the business of health concerns.
Jan 11, 2022
Doctor Owen's, makes me feel like I'm the only patient.
Jan 8, 2022
That’s very nice caring nurse’s and doctors
Jan 8, 2022
Friendly, good and caring people.
Jan 6, 2022
I was impressed with every person in the office. They were all courteous and helpful.
Jan 5, 2022
The staff was wonderful and treated me with respect. They were very helpful and got me in to see the doctor as soon as they could.
Jan 5, 2022
Service and care was superb!
Jan 3, 2022
I enjoy my visits with Dr. Thomas as she is always attentive and listens to my health issues and has suggestions that are helpful. Her assistants are friendly and helpful too.
Jan 3, 2022
+The staff at the Keystone Family Medicine facility are friendly and courteous. They make you feel comfortable as a patient.
Dec 30, 2021
Prompt response and follow through. Compassionate staff
Dec 24, 2021
I find Dr. Owens to be an excellent provider. He is thorough and at the same time he teaching me how to become more healthy. He cares about my health. Hang on to him.
Dec 22, 2021
I am always very pleased with the care I receive at Keystone Health. Dr.Thomas is very thorough and pleasant. The staff is also very nice and helpful which includes both the nurses and receptionist. I feel fortunate to have good health care and I truly appreciate the care I receive.
Dec 21, 2021
I love my CRNP! She's good.
Dec 21, 2021
We are very well pleased with our Keystone Family experience. They are always thoughtful and caring.
Dec 16, 2021
Everyone is so nice and make u feel comfortable.
Dec 14, 2021
It was a very good time. I enjoyed the fast service. Every thing was fine !!!
Dec 11, 2021
Candy is awesome. She is very supportive and comforting to talk with.
Dec 11, 2021
It was helpful, and quick. Thank you!
Dec 10, 2021
I was very happy with my appointment with Dr Barbara Haeckler. She seems genuinely interested in helping me to do better.
Dec 10, 2021
My initial appt with Candy Moschetti CRNP was very satisfactory. She was thorough , professional and pleasant. PRS
Dec 9, 2021
Always on time. Very thorough and stays on top of my care and needs! Love em!
Dec 8, 2021
The staff is very courteous, Dr. Thomas is fantastic would not replace her.
Dec 7, 2021
Personal attention and friendly staff.
Dec 7, 2021
Dr Thomas was very attentive and listened to any concerns I had in reviewing my annual physical results. Medical facility was very clean and staff and nurses were fantastic!
Dec 4, 2021
I very much enjoyed my video conference with Helena Choi.
Dec 4, 2021
The staff and doctors at keystone are excellent! The staff and doctors are excellent. They take their time with you, answer your questions, and tell you about your health! t
Dec 2, 2021
Organized, efficient, and friendly.
Nov 29, 2021
Dr. Chan is a great physician in every regard. She explains problems and treatment and demonstrates her concern for her patients.
Nov 27, 2021
Staff was very friendly and knowledgeable. Great customer service.
Nov 26, 2021
I have been coming to this practice for over 25 years and for the most part I have always been satisfied. A few doctor changes occurred over the years as some leave the practice. My current provider is GREAT. The only downside is the wait time when I'm at my appointment. But I contribute this to my Doctor being concerned more with her patients health and questions as opposed to rushing us through a visit. From start to finish, all of the Keystone staff, have been wonderful to work with.
Nov 23, 2021
Dr Owens is phenomenal Physician he is extremely patient and makes sure to explain to my son so he understands everything about his appointment..
Nov 22, 2021
I really like my Dr. I just hope that she doesn't leave, like all the other good Dr. I have had
Nov 12, 2021
Dr. Choi is great! I have been seeing her for 4 years and have always had a great experience.
Nov 6, 2021
Professional and caring staff. Very attentive.
Nov 6, 2021
I am quite happy with the care I received at Keystone Health. The staff is always pleasant, kind and helpful. Dr. Patterson always takes the time to listen, which I consider important,
Nov 5, 2021
The appointment process was efficient and went smoothly. I was called in to see the doctor on time and. again, all went smoothly. Very professional and efficient.
Nov 5, 2021
Well pleased with service
Nov 5, 2021
I like the staff, the place is very clean, and I love my doctor.
Nov 3, 2021
Dr Thomas is a very caring dr. She goes over all my bloodwork results and medication. When a problem comes up we discuss it and figure out the best course to take.
Nov 3, 2021
Dr. HEACKLER has been our family doctor for many years. Yes, you do have to wait to see her all of the time but when you see her you know why. She gives her full attention.
Nov 3, 2021
They care about the whole person and not the almighty dollar sign.
Nov 3, 2021
Keystone has a nice sign in windows who are friendly and professional. It was a short wait to go back to a room to see the doctor and not much of a wait until the doctor comes in.
Nov 3, 2021
Doctors are very personable and knowledgeable.
Oct 27, 2021
Dr. Owens is a very knowledgeable and professional doctor. I would recommend him to anyone. He is thorough.
Oct 26, 2021
I am very pleased with Keystone Family Medicine and my family physician Dr. Barbara Haeckler. I would highly recommend her to others as well as Keystone.
Oct 26, 2021
Questions are always answered the first tim
Oct 22, 2021
Dr. James Owens has been my family physician for several years now. He is the first primary care physician in the Chambersburg area that I feel 100% confident about. You never feel just like another patient to him. He truly cares, is very thorough, and gives honest advice for retirees how to keep their bodies in shape. He is a very good listener and answers any concerns you may have. You are never under the impression he is in a rush to get you out of his office to make room for the next patient. The nursing staff is equally competent and friendly. I get my vaccinations done at Keystone Health as well, usually don't even feel the prick of the needle.
Oct 21, 2021
Service I received was professional and addressed every issue I had.
Oct 21, 2021
Doctor and staff are good listeners, caring, friendly and helpful and I thank my doctor and nurses for the good care they provide.
Oct 16, 2021
I love the fact that the Dr. takes time for the patient.
Oct 15, 2021
Everyone is so nice and helpful
Oct 15, 2021
Dr. Thomas has my complete confidence as a primary care doctor.
Oct 15, 2021
My visit was conducted promptly, professionally and courteously by LPN and my primary care doctor.
Oct 14, 2021
The care I have received from the staff at Keystone Family Medicine has been a major contributing factor to the excellent quality of life I have enjoyed for the last 15 years. From the admissions desk to the check out desk, on the phone and in person, the care and professionalism has been top notch. I want to particularly recognize Dr. James Owens, my physician since my arrival in Chambersburg. He is a wonderful doctor, a good counselor and a warm human being who makes a "trip to the doctors" far more pleasant than it would be otherwise. I highly recommend Keystone Family Medicine and Dr. James Owens.
Oct 13, 2021
Great staff, very friendly, on time. Candy is fantastic....very easy to talk to, took time with me and very knowledgeable!
Oct 13, 2021
Keystone Medicine has been my health provider for over 15 years. The facility is always clean, the receptionists friendly and knowledgeable. Dr. Haeckler has been my physician since she started working at Keystone. I always feel I am being well cared for. She considers her patients as a whole and makes sure that all is well, physically and emotionally. She is very intuitive and can often sense when things are "off". She patiently listens to all concerns, gives good advice and is the most caring Dr. I have ever known. The only reason that there can be a long wait time in the exam room is that she takes total care of others' needs and doesn't consider her patients just a number. She is WORTH waiting for!!
Oct 12, 2021
Good quality service fast and reliable
Oct 8, 2021
Im glad we have this in Chambersburg
Oct 7, 2021
As always my visit was thorough and professional. The staff and doctors are always pleasant and friendly. They give me a copy of the visit and anything that I have scheduled in the future.
Oct 7, 2021
I really like Keystone because the receptionists are great and friendly. My doctor has done a great job taking care of me because my blood results are great.
Oct 2, 2021
Like dr patterson.very helpful.
Oct 2, 2021
Everyone is so understanding
Sep 29, 2021
DR PATERSON WAS GREAT VERY HELPFUL AND SHE LISTENED,
Sep 25, 2021
The staff, nurse and doctor who saw me last were attentive to my needs, answered all my questions and treated me with respect. Dr. Patterson is fantastic.
Sep 23, 2021
Dr Patterson is an amazing Dr. I am so blessed to have found her years ago.
Sep 23, 2021
I dont like going to the doctor's but everyone really cares obut you at dr Thomas's office
Sep 22, 2021
I have been coming to keystone health for many years and I'm really pleased with the doctors there they Treat you with respect and make you feel at home and they are willing to answer any and all questions that you may have.
Sep 21, 2021
Ir was very nivel, Thank you all!
Sep 17, 2021
Dr. Thomas is the best. She supports me and does her best to keep me well.
Sep 15, 2021
It is easy to get an appointment. The staff are very knowledgeable and considerate.
Sep 14, 2021
Dr. Patterson is the best. And the staff at Keystone are professional and attentive.
Sep 9, 2021
I like Keystone Family Medicine. The employees are consistently friendly and professional. My doctor is the best, too.
Sep 8, 2021
Dr. Patterson and her nurse are thorough, professional and personable. I appreciate the service I receive.
Sep 4, 2021
The wait was a little long, but the attention and personal service I received from Dr. Haeckler was great. More than made up for the wait.
Sep 3, 2021
I've been going to Keystone Family Medicine for 15 years or so.
Sep 2, 2021
Dr. Patterson is wonderful. She is always on time, pleaseant, responsive and a very good listener and a great practitioner.
Sep 2, 2021
Over the years that I've been a patient of Dr. Choi at Keystone I've received help and care better than any other in my 71 years. She and the staff are extremely thorough, friendly, and caring. I look forward to every visit. I can't say enough.
Sep 1, 2021
I was in rough shape and needed a next day appointment. They fit me in and have me headed in the right direction towards a solution.
Aug 25, 2021
I love Dr. Chan. She is very thorough, and knowledgeable. Her nurse is really nice, as well.
Aug 25, 2021
Love Dr. Thomas! She always takes the time to address all my concerns. I'm always pleased when I visit. Overall, Keystone has been great. Service is prompt and employees are courteous. I've been going there for over 20 years.
Aug 24, 2021
Dr Owen's is an excellent doctor
Aug 24, 2021
Dr. Heckler is wonderful.
Aug 21, 2021
Very easy to make appointments and get an unscheduled appt for poison ivy treatment.
Aug 19, 2021
Very pleased with the timing of my appointment-on time, just as scheduled.
Aug 13, 2021
Friendly staff and great service.
Aug 13, 2021
Stacey waz very kind n very helpful.
Aug 12, 2021
I have been coming to Keystones for 5 years now or longer and never had a problem. Always clean and professional, I have never had an health issue that wasn't taken care of..
Aug 11, 2021
The doctor spends quality time with you.
Aug 8, 2021
Five Stars! Dr.Haeckler is very professional, very knowledgeable and a very good physician. She cares about her patients, listens to the concerns, is very personable and is someone you can trust with your physical ailments.
Aug 7, 2021
Has been approximately 15 months since my last phone visit appointment with Dr. Patterson but seems like things went accordingly for the visit.
Aug 6, 2021
Both Dr. Haeckler and the nurse whom I initially met with were friendly, personable and highly competent. Unfortunately I did not get the nurse’s name but she was there serving Dr. Haeckler’s patients at 1:15 pm on 5 August. My wait time in the waiting room was short however my wait time for the physician was close to 45 minutes. I believe it is time to hire additional physicians and/or PAs. I do not mind waiting on Dr. Haeckler as she is a fine doctor who is thorough and professionally, and I know she takes the time necessary to serve all her patients extremely well. I’m sure the wait time is impacted by a lack of physicians and probably the virus issues as well.
Aug 6, 2021
Very on the job with appointments, reminders, information, and follow up. Very helpful.
Aug 4, 2021
Very friendly environment!!
Aug 2, 2021
The doctor and nurse I had were very kind.
Jul 30, 2021
First time here as a new patient. Candy listened to me, and took the time to hear me about my issues I am dealing with and has already helped me a great deal.
Jul 29, 2021
Sevice was very efficient and friendly!...
Jul 28, 2021
Went well, but needed to ask a lot of questions to get further clarification. I will continue to see the same provider.
Jul 24, 2021
From the check in, to the nurse, to the doctor and then the check out everyone was so pleasant. Not one of them seemed as though it was an unhappy place to work. I appreciate seeing the smiles on their faces upon walking in. Such a great staff!!
Jul 24, 2021
Staff is friendly and helpful. Dr Thomas is very thorough.
Jul 24, 2021
I received an EKG in the office and the staff was wonderful throughout.
Jul 21, 2021
Dr. Chan provides excellent, personalized patient care. Her time with a patient is flexible and keyed to the patient’s current needs. She is future oriented, looking to how her patient might progress. She proposes options.
Jul 20, 2021
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Jul 18, 2021
Following guidelines of masking and distancing, no crowding in waiting areas makes one feel safe.
Jul 17, 2021
Dr Heackler is the best… confident in her and I don’t want to go to the Docs. She speaks English and American… translated from Medical speak.
Jul 13, 2021
When you walk into keystone health it is very clean and doesn't smell, the doctor and staff are awesome they treat you like family.
Jul 13, 2021
Dr Patterson explained test results and involved me in planning what is necessary for the next six months until I’m seen again
Jul 12, 2021
Have not used your online services
Jul 11, 2021
I have been going to Keystone Health for 18 years now. I have always been treated with respect and everything from checking in to seeing the doctor is a smooth transition. I feel like my doctor listens to me and I have been satisfied with the care I am given.
Jul 10, 2021
I have a knee injury and I was able to have a phone appointment! Very easy and Dr. Chan was very patient in reviewing my record and lab results!
Jul 10, 2021
Staff is always friendly and helpful. I needed an unexpected appointment and Keystone was able to accommodate me in a timely fashion.
Jul 10, 2021
Saw Stacey Diehl for the first time. I was seeing another Doctor at your practice but my husband sees Stacey, so I switched to her. Like her very much.
Jul 9, 2021
The best doctors and staff! Especially Dr. Owen
Jul 8, 2021
I had an early appointment. The check in nurse was great. She had me checked in in no time. The nurse who weighed me and took me to Dr. Choy`s section. Took my vitals, ask about my meds She was awesome. Dr. Choy came in checked me out. I was in pretty good shape. Heart rate was normal, My breathing was really good. Then we walked threw my meds and got that all taken care of. I will be back in 3 months. Great team work. No complaints. Just a lot of praise.
Jul 7, 2021
I love Dr Candy Moschetti she is the best. The nurses and receptionist are always polite and helpful.
Jul 7, 2021
The scheduling and confirmation process was excellent. The nursing staff are friendly, knowledgeable and efficient. Dr Owens is a straight shooter and quite refreshing during these times of mis-information and lack of sound federal leadership. Allowed me the right to manage my life and did not impose group think and socialistic ideals. My body - my right works for men too…..
Jul 7, 2021
Great service and personal attention to a patient
Jul 7, 2021
My doctor took the time to go over everything, explained how he would treat my problem and answered all of my questions. I did not feel rushed.
Jul 4, 2021
Dr. Thomas was very pleasant, gather a lot of info and made sure I had no questions or concerns.
Jul 1, 2021
I have and will always. I find the care and Professionalism Of all I interact with a joy. I’m always happy I’ve come for follow up or a problem. I feel when I leave cared for.
Jun 30, 2021
Dr listens to issues. Goes over medication and any problems. Makes sure I am getting all my test and vaccinations up to date.
Jun 30, 2021
Dr Thomas is outstanding doctor
Jun 30, 2021
The visit with Dr. Owens was great. My wife and I always get along with Dr. Owens.
Jun 29, 2021
All questions were answered. Was given a doctor who can help me with my knees after a bad fall. Was given my covid shot, wasn't ready for it until then. was scared getting it any earlier, but feel so confident now that I've gotten it.
Jun 28, 2021
Visit went well. Check in folks were friendly and doctor was thorough.
Jun 25, 2021
Me gusta mucho Buen servisio
Jun 24, 2021
Dr and nurses are always so friendly.
Jun 24, 2021
Dr. Owens is the best doctor! He takes time to listen to me and address my concerns. He is extremely knowledgeable. He speaks the truth even when at times it is difficult to hear. I understand that he has my best interest at heart. Thank you Dr. Owens.
Jun 24, 2021
I am very pleased with the care I receive at Keystone. Dr Thomas is very thorough with my health concerns and goes above and beyond. The staff is very friendly and I feel very relaxed when going to my appointment. I never have to wait and the receptionist are also very pleasant and helpful.
Jun 23, 2021
my visit was very plesant
Jun 23, 2021
Spends time unselfishly Dr. Haeckler always takes the time to explain everything in a thorough and understandable way appreciate her so much as a doctor and as a person
Jun 22, 2021
I really enjoy being a patient of Dr. Thomas. She is very thorough, professional, knowledgeable and personable.
Jun 22, 2021
We have always been very happy at this practice.
Jun 19, 2021
Everything went ok . as expected .
Jun 18, 2021
Dr. Owens is the best, he is honest and to the point.
Jun 18, 2021
Friendly staff fast service great doctors.
Jun 18, 2021
I am very pleased with the services I get at Keystone Family Medicine. My doctor, Dr. Thomas is very good and kind. The other staff too are great people. I am very happy with Keystone Family Medicine. Thank you so much. God bless you all.
Jun 17, 2021
Dr M was very nice informative and professional he asked alot of questions and found out all he needed to make a definitive decision in my care
Jun 16, 2021
Keystone is a good Dr office
Jun 15, 2021
Routine visit, on time.
Jun 15, 2021
You really do take care of the whole person
Jun 12, 2021
Great folks and great care
Jun 10, 2021
Doctor takes the time to cover all your needs. I never feel like just another patient.
Jun 10, 2021
My doctor is very competent and my health is very important to her.
Jun 4, 2021
All staff were kind, considerate and professional. Very different from NJ medical persons.
Jun 2, 2021
The staff is friendly and helpful, everything is clean and Dr. Haeckler is the BEST!! Every medical establishment needs to have at least one Dr just like her!! She is very thorough, considering the whole person and not just the ailment presented. She takes time with each patient, makes diagnosis clear, and answers questions presented to her. A ONE!!
May 31, 2021
I have recommended Dr Haeckler to several people. She is easy to talk to and I feel very thorough.
May 29, 2021
Got in very promptly. My questions were addressed.
May 27, 2021
Dr. Barbara Haeckler and her staff are professional, courteous, knowledgeable and efficient. I have complete confidence in their medical expertise.
May 27, 2021
Dr. Jennifer Chan is an absolutely outstanding doctor - she explains things when needed and is clear with her diagnoses and recommendations. A great nurse, but I neglected to get her name! Additionally, the staff is also excellent - pleasant and efficient.
May 25, 2021
As usual, check-in was easy and appointment took place as scheduled. Facility was extremely clean. Doctor and staff were very professional and took time to understand my concerns.
May 23, 2021
Great doctors office, everyone is always nice.
May 23, 2021
Support staff (Erin and Teresa) were absolutely wonderful to work with. Erin is a beautiful ball of energy and can no doubt light up any room she steps into! Teresa was very friendly and efficient and a pleasure to work with as well. Check-out was fast and efficient, with a very friendly staff member (sorry-didn't see her name badge), but my experience was absolutely wonderful (for a doctor visit, that is :) ). Dr. Haeckler is ALWAYS available to answer any and all questions, even to the point of asking ME what I wanted to cover in particular. Everyone was very pleasant and upbeat; something not found in all offices any more. They saw me as a person, not just a number and a paycheck. I was very comfortable and at ease.
May 23, 2021
I absolutely love my Nurse and my doctor. Keystone Family really cares about their patients and tries to do everything they can for them.
May 22, 2021
Appt with Stacey Deihl following my discharge from the hospital from Covid complications. We had a lot of things to discuss, such as medication changes, follow up with therapies, follow up appts with other Doctors etc. She is extemely knowledgeable. I left the office having all of my concerns addressed and I did not feel like she was in a rush to move on to the next patient.
May 21, 2021
I really like Dr chan she is so Thorough never misses anything been meny years Sense i had a good Dr i really appreciate her
May 20, 2021
Dr,Owens is very professional and to the point
May 19, 2021
I already have recommended KFM to family members. I don't mind waiting because I know that the patients are getting good care. It is important to me that I have enough time to go over my health concerns and they are being addressed.
May 18, 2021
Keystone is neat and i love my doctor
May 16, 2021
Dr. Chan is a caring and understanding doctor.
May 15, 2021
Very easy to make appointments, speedy check-in, professional staff. Dr. Choi takes time to listen to my concerns with no rushing.
May 12, 2021
Candy was right on top of my labs and my medications. She made some changes which is fine with me.
May 9, 2021
I wanted to say the tech working for Dr. Owens name ( Heather ) was the best. She greeted me with a happy tone. She was very kind and friendly. She made made visit to see Dr Owens great. Very customer friendly. Wish all Keystone employees were like her.
May 7, 2021
Dr. Owens is the best. The staff was great also. Heather the nurse was great also.
May 6, 2021
Love the nurses and my doctor. All staff from the he beginning to the end are very nice and friendly.
May 5, 2021
The doctors, nurses, and staff at Keystone are top notch! Efficient scheduling, clean waiting rooms, and exam rooms. Dr. Chan, my doctor, appears to be a really good doctor. She listens to me and takes notes while I am talking to her. She asks questions, to clarify, while listening to me describe why I made the appointment.
May 5, 2021
Staff are very friendly & courteous. Doctor spends an ample amount of time discussing any concerns or questions that I might have.
May 3, 2021
As usual our visit was outstanding!!
May 2, 2021
I was in and out of the doctor office in 30 minutes. Great visit.
May 1, 2021
The staff is very polite and very knowledgeable about their work..The PA and the RUSSIAN is truly good at their work and very proud to be thorough and helped make my appointment speedy but professional and I actually got to be comfortable with the staff which is a blessing...
Apr 24, 2021
This was my first visit with Dr. Patterson. I appreciated her patience, concern, and caring manner.
Apr 23, 2021
Buen serbicio gracias bendiciones
Apr 20, 2021
I can’t express enough how grateful I am for Keystone Family Practice. Going trough health issues can be scary but having the right team on your side makes all the difference . Dr. Candy is the best!
Apr 20, 2021
Dr Choi is very thorough. She takes time to answer questions and explains so you understand.
Apr 17, 2021
Everyone including the doctor/practitioner always treat me like a person.
Apr 14, 2021
I recommend Keystone Family Medicine and I highly value the care I receive there.
Apr 13, 2021
I love to see my Doctor, she is the best one I’ve seen.
Apr 9, 2021
I love keystone family medicine. The doctors and nurses are very nice and very willing to help you with what ever you're going through, I wouldn't go anywhere else.
Apr 9, 2021
I actually prefer being able to make appointments online. I like seeing my tests online
Apr 6, 2021
I've always had great personal service from these folks. Fast checkin and relatively fast appointments
Apr 6, 2021
Dr Patterson is attentive, thorough and very kind. I would highly recommend her to others!
Apr 5, 2021
Dr. Thomas was ingauding and compassionate. I had a wonderful visit.
Apr 4, 2021
Vaccination was well managed and very professional
Apr 2, 2021
I enjoyed my experience at Keystone for my physical. Dr. H and all the staff were friendly and knowledgeable
Apr 2, 2021
I am going on my third year of utilizing your practice and pharmacy. I have received great medical care and equally good customer service when using your social services.
Apr 2, 2021
My appointment went smoothly. I was seen in a timely manner. Doctor Owen's listened respectfully to my concerns and responded appropriately.
Mar 31, 2021
I always appreciate the care and thorough attention I receive from Dr. Choi.
Mar 31, 2021
I love Keystone Family Medicine
Mar 30, 2021
Easy check in and a doctor that is very precise and cares about my needs
Mar 30, 2021
Perfect, excellent. Dr. Haecker is wonderful. Lo
Mar 30, 2021
The nurse/MA’s were Awesome such Professional ism, and attentiveness to me as a patient. Keystone Family Medicine is # 1, and would recommend 100%.
Mar 30, 2021
Dr. Chan is easy going and listens to all your needs. She lets you be in control of your care.
Mar 30, 2021
Always friendly and thorough
Mar 27, 2021
Received excellent service from Keystone.
Mar 26, 2021
Dr. Haeckler is the kindest, most concerned and thorough doctor. I would highly recommend her to anyone. I'm blessed to be her patient.
Mar 24, 2021
Appointment was pretty on time considering how many people were there. Staff was always very kind and helpful. Thank you very much!
Mar 24, 2021
This was my first visit to Keystone Family Medicine. I rreceived my first coronavirus vaccine, The procedure was very efficient and professional. The doctor that gave me the shot was very friendly, explained wthe procedure and made me feel very comfortable. Harold
Mar 24, 2021
Excellent customer service from the time you come through the doors and through check out. As a new patient this was a very much appreciated courtesy.
Mar 24, 2021
Everyone was so nice and professional!
Mar 24, 2021
We have not recently been very pleased trying to get in with a new dr since Dr. Steve's left but we accidentally ended up seeing Stacey Diehl this past Tuesday and we liked her very much. We intend to stay with her.
Mar 24, 2021
Dr. Thomas and her staff are very polite and understanding, they listen to your problems and work with you on fixing the problem so that you get better faster.
Mar 23, 2021
Dr Faris and her staff are very easy to work with and always follow-up with me.
Mar 22, 2021
I love Dr Chan she is the BEST
Mar 22, 2021
Staff very friendly and answered all my concerns
Mar 21, 2021
I was especially impressed at the process of getting my two COVID-19 vaccines. The process was speedy and VERY organized. I have been recommending to my friends who haven't gotten the vaccine to try to schedule with you.
Mar 19, 2021
The system in place for COVID vaccine immunizations was excellent
Mar 18, 2021
The procedure was both seamless and professional
Mar 17, 2021
Came for my covid shot... everything ran so smoothly. The staff was extremely helpful and kind!!
Mar 17, 2021
Awesome service and great friendly
Mar 17, 2021
Very nice employees and friendly
Mar 17, 2021
Efficient process for signing in for COVID vaccine. Staff were informative and courteous. Emily, Director of Physician's Services is the best. Dynamic friendly personality. I didn't realize the vaccine was administered, she was that good.
Mar 17, 2021
People were nice helpful and efficient
Mar 17, 2021
COVID vaccine marathon was well orchestrated and all the workers were very helpful, courteous, and spot-on with their mission ... job well done! Thanks!
Mar 17, 2021
Friendly caring nurses and doctors
Mar 17, 2021
The service provided was excellent. It was speedy and the nursing staff were outstanding.
Mar 17, 2021
Outstanding personnel! Very well organized!
Mar 17, 2021
Everyone was very professional, the appointment was organized and on time!!!
Mar 17, 2021
I was impressed with the quickness and politeness of its people working
Mar 17, 2021
Very professional and pleasant group of people.
Mar 17, 2021
People are always nice there.
Mar 16, 2021
Great staff. Love my doctor! Dr Owens is great and has helped me a lot especially over the last year. Thanks! Art
Mar 16, 2021
You guys and girls r awesome keep up the great work
Mar 16, 2021
I love Keystone Family Medicine because they have the most knowledgeable doctors that always take their time with you instead of rushing you out. No matter what the problem, they always listen to your concerns and answer any questions you may have.
Mar 15, 2021
I been coming to keystone fpr about 14 years. I love my doctor Heckler she is amazing im very satisfied
Mar 14, 2021
I was personally made aware, via a personal letter from Keystone, that they had additional Covid-19 vaccine available for any client of theirs over the age of 65; call them if unvaccinated and interested in receiving one.
Mar 14, 2021
My Covid vaccine appointment was smooth from beginning to end.
Mar 14, 2021
Wonderful place and the people are so amazing.
Mar 11, 2021
Keystone is a very good place have your medical needs taken care of. Employees are caring and thoughtful
Mar 11, 2021
Doctor was kind and helpful
Mar 11, 2021
Stacey and her team were great with my daughter(5yo). They have patience and gave her time to share her thoughts.
Mar 10, 2021
Great Drs and staff. Always friendly and always ready to help
Mar 9, 2021
Very good ! For a doctors office i just don't enjoy going to the doctors office
Mar 9, 2021
Very good ! For a doctors office i just don't enjoy going to the doctors office
Mar 9, 2021
Everyone was very nice and helpful during my appointment
Mar 6, 2021
Very thorough and friendly
Mar 6, 2021
The staff at keystone is very helpful and respectful. Dr bowen and Dr Chan are very helpful
Mar 3, 2021
Dr. Barbara Haeckler is an awesome physician who really cares about the welfare of her patients. Keystone Family Medicine is a better organization because she's part of their staff!
Mar 2, 2021
Dr. Pattereson is absolutely awesome!
Feb 26, 2021
Very punctual and caring staff. Great full for their reaching out to provide cocid vaccines.
Feb 24, 2021
All of the staff was very friendly, knowledgeable and helpful.
Feb 24, 2021
Caring and friendly People
Feb 24, 2021
You had a highly professional, very skilled staff for the Covid vaccine clinic you did. I don’t know how I could say enough good things about the experience.
Feb 24, 2021
I've been coming to Keystone for years, very happy with the care from the receptionists to the nurses behind the scene. Dr. Owens is our family doctor and we are very pleased with him and his expertise and care.
Feb 24, 2021
I have been a patient of Dr. Haeckler”s for many years. My husband David also. We are very pleased with the excellent attention we receive with every visit. We consider ourselves to be very fortunate to be patients at Keystone. I have recommended several family members there and they feel the same as we do.
Feb 21, 2021
My provider Dr. Jim Owens is great. at my last appointment he was running a little late. But when I got in to see him, he took his time with me even though I was his last appointment for the day. He is always professional and takes the time to listen to any concerns that I have. Dr. Owens has been my provider for the past 5 years and I would not change.
Feb 20, 2021
The care there is top of the line, so glad I started going there years ago.
Feb 20, 2021
My doctor is the best, he is professional, caring/human, understands patients, thorough and has the ability to break things down...
Feb 18, 2021
Was very pleased with the time and attention that was given to my concerns. She explained everything very well.
Feb 17, 2021
I like my doctor and all the staff are nice and friendly.
Feb 17, 2021
I prefer Keystone over any other facility. Always greeted with a smile. The doctors we have had, we have bonded with. We aren't a number, we are a person.
Feb 16, 2021
Quick reception, good privacy, friendly staff, clear instructions.
Feb 16, 2021
I always feel that I get excellent care. My Dr. is Dr. Chan and she is a Great Doctor.
Feb 13, 2021
The check in and check out is professional and the employees are patient and helpful. I like the nurses and my doctor. I rarely have to wait very long in the waiting room. My doctor takes the time needed to take care of my needs and never rushes me.
Feb 13, 2021
Everyone is very nice! Dr. Thomas is very kind. I'm very comfortable with the people that work there.
Feb 13, 2021
Excellent office! Everyone is friendly and helpful. I feel that I have say in my treatment.
Feb 12, 2021
Always friendly and competent.
Feb 12, 2021
So far like doctors staff new to practice. Was tele medicine appointment perfer in person appointment
Feb 12, 2021
Everyone at the clinic was cordial, polite, courteous and professional. Just the way health care should be. Thank you.
Feb 10, 2021
Keystone Family has made it very easy for both my wife and me to get vaccinated. The staff freely communicates what to expect based on their experiences to relieve any apprehensions we may have had. As always, the facilities are immaculately clean and well organized. I would recommend Keystone to anyone who is looking for first class medical care.
Feb 10, 2021
Today's visit I was taken on time, check in was also quick and curious . Got the needle was given with no pain at all. Didn't even feel the pinch, everybody was very professional.
Feb 10, 2021
Great Service !! Doctor was so nice and understanding really listened to my concerns !!!
Feb 9, 2021
Very friendly staff. Drs are knowledgeably and discuss your healthcare concerns and needs .
Feb 9, 2021
The new doctor was kind, polite, caring. She and I looked over my medical records on the computer and asked if everything is correct. We both decided what care I needed instead of my new doctor assuming what care I needed. I needed intermediate assistance from another specialist that I see for care. She tried contacting the other specialist with me right there instead of doing this task later, but unfortunately, the other specialist was not in. She took my concerns very seriously. She did not give me a difficult time about anything; she did not have the know it all attitude like some doctors. She used kind words and was not rude like some doctors.
Feb 9, 2021
Never had a problem with the service
Feb 9, 2021
Dr James Owens is a patient, understanding Dr. who listened and has always been very helpful.
Feb 8, 2021
This visit was for a Covid Shot.
Feb 7, 2021
Everyone is pleasant and helpful.
Feb 6, 2021
The staff is friendly and very helpful. They treated me with respect and concern for my well-being. I feel confident in the care they provide.
Feb 6, 2021
Arrived checked in and got paperwork, before I completed it a nurse brought be back to a room, more paperwork to reed and then the vaccine in my left arm, I waited the 15 minutes and left. The vaccination spot was a little tender the next day no other reaction. I feel relieved to have been able to get the shot.
Feb 6, 2021
Was very happy with the service very well organized. The nurse was very efficient and courteous
Feb 6, 2021
I was able to be seen the same day, very well pleased with the services I received
Feb 6, 2021
I am always pleased with the care I receive from Dr. Choi; she is thorough and considerate. The entire staff is very upbeat and professional.
Feb 6, 2021
The office staff are professional, friendly, and respectful. Very easy to get an appointment. Our doctor (Dr. Thomas) is amazing. I’m so glad we found Keystone!!!
Feb 6, 2021
you are a remarkable Team. I am very thankful.
Feb 6, 2021
Excellent, professional care!
Feb 6, 2021
Friendly, caring, highly skilled care givers make visits easy and low stress.
Feb 6, 2021
Excellent care while I received my covid vaccine. I hardly felt the injection. I was watched carefully afterwards.
Feb 6, 2021
Great staff. Especially, with the pandemic—very exceptional care.
Feb 5, 2021
From the time you enter the front door you are always made to feel as though your concerns and issues about your health are important. My recent visit was for a Covid-19 vaccine. The staff has made getting the vaccine a very easy appointment. Other areas should watch how this practice does it.
Feb 3, 2021
Everyone is very friendly and caring and don’t rush me in and out
Feb 2, 2021
Everyone is friendly, knowledgeable and kind. Dr. Barb Haeckler is above all other Dr's I've ever ever seen in my 74 years!!
Feb 2, 2021
It was a great visit! Everyone is so kind!
Feb 1, 2021
Appointment was to receive the (1st) Covid vaccine shot. The nurse took me back almost before I had completed the check-in sheet. The longest wait was 30inutes after the shot because I am on a blood thinner and they wanted to monitor me for bleeding. The appointment for the 2nd shot was scheduled while I waited.
Feb 1, 2021
The day I received by 1st shot everything went smoothly and even a few minutes ahead of schedule. Everyone knew what to do and explained everything to me.
Feb 1, 2021
Always answers calls concerning problems with my problems. Gives me appointment as needed
Jan 30, 2021
I was stress free in seeing my doctor. In and out in a timely manner.
Jan 30, 2021
All of your employees were so care and comforting. I like before they do anything they explain the pros and cons, and all questions are answered.
Jan 30, 2021
excellent service, responsive
Jan 29, 2021
Dr Patterson is a great physician, she listens and time to answer any questions. I would recommend her to anyone needs a physician.
Jan 29, 2021
Dr. Haeckler is exactly what I look for in a doctor. She is kind, thorough, and she listens to her patients. She remembers you and talks to you like a friend while remaining professional. It's true that you often have to wait a while during your appointment, but she is well worth the wait. I appreciate her very much.
Jan 29, 2021
My husband and I have received thorough attention to all medical needs, appropriate referrals, and proactive recommendations and education. It was wonderful to be notified of COVID-19 vaccine availability and to be able to receive it in such an efficient manner.
Jan 26, 2021
Very timely. Treatment provided for problem provided
Jan 26, 2021
I appreciate Dr Thomas, she is very thorough and listens closely. Her address very pleasant as well.
Jan 23, 2021
Efficient. Knowledgeable.
Jan 21, 2021
I loved it. I had no new health issues and it was wonderful to have the opportunity to have a telephone check up which lasted a total of approximately 45 minutes. Waiting can be stressful for some of the population, which includes me. So much better than sitting in the doctor's office waiting a couple of hours (now behind a mask) to get the basics.
Jan 18, 2021
fast and friendly service. doctor caring and experienced
Jan 17, 2021
Awesome staffing and care.
Jan 17, 2021
Staff is very friedly and am very pleased with Dr Owens
Jan 15, 2021
Dr.Thomas is so awesome she was very nice and thorough. And she answered all the questions that I had . I would recommend Dr. Thomas to everyone.
Jan 13, 2021
Very clean, very few people in waiting room, practicing covid cleaning
Jan 12, 2021
The doctor and team were so kind and helpful to me when I was feeling at my worst. Dr Thomas really saved me by sending me for tests. I can't thank you all enough. Your compassion is awesome. Thank you!!!!
Jan 8, 2021
Dr. Choi always takes time to listen and help me. I am very thankful for her.
Jan 8, 2021
My visit yesterday went exceptional well, Dr. Thomas is a great doctor. Her new nurse, Karly is very good in fact I gave her a rating of 12
Jan 7, 2021
The doctor I saw spent a lot of time with me and was very kind and nice. She explained things in a very clear way.
Jan 2, 2021
Dr. Haeckler is the absolute best!
Jan 2, 2021
The nurse called before the doctor and was very pleasant and helpful. When Dr. Owens came on he was very pleasant very helpful and very caring. I love Dr. Owens and have told people about him and some are coming to him and some always say you have a very caring doctor. I tell them I know I do and I am very blessed to have Dr. Owens.
Jan 1, 2021
I rely on Dr. Haeckler to oversee all of my health issues. She is an excellent doctor and obviously cares about her patients.
Dec 29, 2020
These people are GREAT!!! From the girls who answer the phones to schedule, the nurses like mine Heather, and my doctor Jim Owens. Great service, friendly, informative, and most important to me, they take there time with you as a patient!!! Thank you folks for everything for do. Art
Dec 29, 2020
Very Cordial, and prompt.
Dec 27, 2020
Like my doctor. Little bit of a wait because she had a busy day. Great service by caring people.
Dec 24, 2020
Staff was safe and professional - answered all my questions.
Dec 23, 2020
The people are great, I just prefer an old fashioned smaller practice.
Dec 16, 2020
I like the telehealth visit. Dr Chan was very helpful.
Dec 16, 2020
Always great personal service from these folks
Dec 16, 2020
Dr Chan is truly an Amazing,Caring,Professional medical Provider. I have hd Dr. Chan now for 15 yrs. & she has always done eveeything possiable to provide adquate care to my medical needs. I am grateful to have Dr. Chan as my medical care provider & I highly recommend her
Dec 12, 2020
Everyone has always been very polite caring and professional. Dr. Heackler is one of the most compassionate and caring doctor that I've ever had. My parents absolutely loved her. My mom passed Dec 27, 2017. She made time out of her busy schedule to attend her service. Dad passed in 2019 Dr. Haeckler took great care of him physically, but his heart was so broken after losing mom that he could never accept her being gone. I myself was now broken and trying to figure out what my purpose in life was without them. She actually helped me tolook at things a little different. It gave me some peace.
Dec 11, 2020
Things went well. We will miss Dr. Steves but know he’s moving in to bigger things. Looking forward to seeing Dr. Owens
Dec 9, 2020
Everything went as planned .
Dec 7, 2020
I have been a patient of Keystone Health for many years. I am very happy with my Doctor Jennifer Chan and her staff.
Dec 6, 2020
I had many questions about being new to kidney disease. I left knowing I got all my questions answered & am much surer how to handle this new condition. Dr. Haeckler was very thorough & helped me understand what I could do to stop this disease from getting worse. I am so grateful to have Dr. Haeckler & her nurse.
Dec 6, 2020
Awesome Staff!! Very easy to speak to and ask questions. Very understanding and caring!!
Dec 6, 2020
Have not been in person to the office since Covid. But everyone is more than helpful on the telephone. Dr. Choi does an excellent job of helping me understand. Leslie works hard with my husband Dave and I with anything we might need done concerning Madison.thank you
Dec 5, 2020
Wish I had come to you months ago when I was in pain. Dr. Thomas spent a lot of time with me to determine the best course of action. I am very grateful.
Dec 4, 2020
Dr Haeckler and her staff are always ready to help me no matter how minor or major my health issues. So good to know they have my back.
Dec 4, 2020
Professional and friendly staff. Dr. James Owens is top notch.
Dec 2, 2020
Always happy with my medical care
Nov 30, 2020
Dr. Steve's and his staff are excellent
Nov 28, 2020
Prompt, professional office. Dr. Owens is very thorough and takes time to listen.
Nov 28, 2020
Appointment made same day
Nov 26, 2020
friendly associates, , easy check in
Nov 25, 2020
Great docs wait time in exam room way too long and then rushed with me
Nov 25, 2020
My entire experience was positive. The receptionist was friendly. I did not wait long to be seen. The nurse was kind and spent a good amount of time listening and noting what I was telling her. Dr. Patterson also seemed able to take her time with me and was knowledgeable about the issues that I was describing. I was very pleased with the visit.
Nov 22, 2020
Everyone I came in contact with was professional and friendly - absolutely great! Dr. Chan is perhaps the best doctor in South-central Pennsylvania. Thanks.
Nov 20, 2020
Very nice to all who talked with me.
Nov 20, 2020
I love the providers at Keystone Family Medicine.
Nov 20, 2020
This is a great practice, I have always felt comfortable with the doctors here.
Nov 17, 2020
Rating is 5 plus stars. Everyone who I dealt with were knowledgeable and nice
Nov 17, 2020
Short wait, nice staff, great Doctor.
Nov 13, 2020
You have physicians who listen to what is bothering you.
Nov 12, 2020
I have already submitted a review in the past. Five stars. BUT, I want you to know, I have NO PROBLEM waiting for Dr. Haeckler no matter how long it takes. I know when I make the appt that I will likely have to wait. I know that she is compassionate and thorough, which is why I wait. She treats all of her patients this way, so I will not be impatient as she gives awesome care to others. I told her one day that she doesn't have to apologize to me when she enters the exam room because she's late. The first time she did that my smile was huge because I'm so grateful for her. I never minded waiting when I saw Dr. Varkey either. I had a super doctor before I moved to this area 16 years ago, Dr. Toren. I also waited for him. "Good things come to those who wait."
Nov 12, 2020
my respect for Dr. David Steves has been unwavering over the years of our doctor/patient relationship. It is because of him that I have stayed with Keystone Family Medicine.
Nov 12, 2020
Liked the short wait and professional service.
Nov 11, 2020
Everyone Listened at my appointment and took care of my needs
Nov 11, 2020
Waited for 45 min. Had me confused with another patient. Had to end up rescheduling my appt.
Nov 9, 2020
All my health needs have been met by competent and efficient team members!
Nov 7, 2020
You all are absolutely awesome mostly prompt with appt time I enjoy my visits with Dr Chan
Nov 7, 2020
Prompt, professional and friendly.
Nov 5, 2020
I was pleased with every aspect of my visit and the care I received at Keystone Family Medicine. I was taken in at my appointment time and thoroughly examined by Dr. Gaudiose. It was determined that a referral to an ophthalmologist and Dr. G help arrange that consult. I did not feel rushed at anytime. Very thankful for the great service.
Nov 4, 2020
I’m not really a go to the doctors type of person. I have always had problem with pain for as long as I can remember. I’ve went to several doctors throughout my years and given up multiple times because no one was willing to do all I was asking for, until I met Dr. Owens. He listened to me and for that I can not thank him enough. He seems as if he genuinely cares about my issues and concerns and taking the correct steps to get me answers. The front of staff members as well as the nurses are also very inviting and informative and make you feel that you’re welcomed from check-in to check-out. Top notch service all around !
Nov 2, 2020
the staff is grat and the doctor is caring and very thourough.
Nov 2, 2020
everyone is courteous and nice
Nov 1, 2020
Nurse, staff, and Dr. Steve's are always polite, considerate, take their time, and listen to your concerns.
Oct 31, 2020
Appreciate how in depth your appointments are. All questions are answered to the best of your knowledge. You all care about your patients care!
Oct 30, 2020
Even when I have been unable to schedule with my pcp, I have had very good experiences with KFP.
Oct 29, 2020
very thorough !! good healthcare!!!
Oct 26, 2020
very kind staff and doctor
Oct 21, 2020
I was in and out very quickly. My needs were addressed and the staff was very pleasant.
Oct 19, 2020
Doctors really listen and spend time with you getting to the root of the issue to find the best treatment. They trust you know yourself and take your opinion of what you need into consideration. The nurses have great bedside manner.
Oct 17, 2020
I've been a patient for 3 years, and have always received friendly and professional service. Dr. Haeckler is a very caring and efficient doctor.
Oct 13, 2020
Always happy with my visits. My doctor cares and is always helpful.
Oct 3, 2020
It was a good visit ,for the first time ,will se the next time.
Oct 3, 2020
We are super satisfied with Keystone Family and Dr. Chan.
Sep 29, 2020
Thank you for the care and attention I received as a new patient. I have already referred Keystone Family Medicine to some friends. I felt very comfortable with my doctor and nurse. The staff from the outside in were very pleasant and helpful. Thanks to all.
Sep 23, 2020
The staff and our doctor is wonderful, we were in and out very quickly
Sep 22, 2020
Dr Haeckler is awesome. Wouldn't think of going to another PCP. She listens and takes time with her patients. She's very thorough. The office is always clean and everyone is professional and friendly.
Sep 18, 2020
Nurses and my doctor are nice and very friendly.
Sep 10, 2020
Dr Chan takes her time, goes threw everything with me. Happy with her.
Sep 10, 2020
Very straightforward and is genuinely concern about his patient’s well-being. He is very particular with proper diet and exercise which is vital to obesity prevention. You need someone who will you steer you in the right direction!
Sep 7, 2020
I AM VERY SATISFIED WITH THE SERVICE MY GIRLS RECEIVED. I APPRECIATED THE CURBSIDE TEMPERATURE TAKING. THE RECEPTIONIST WAS VERY FRIENDLY. THE NURSE WAS POLITE , FRIENDLY , AND VERY PROFESSIONAL. DR PATTERSON IS AWESOME. MY GIRLS SAID THAT THEY REALLY LIKED THE DR PATTERSON.
Sep 4, 2020
Always great service and easy to get appointment.Practitioners are very knowledgeable and efficient
Sep 4, 2020
Very professional and kind at a very embarassing time. Will definitely stay with them and recommend them to others.
Sep 3, 2020
This was my initial appointment with C Moschetti. She was amazing. The staff is very friendly and helpful.
Aug 25, 2020
I was very pleased with the time that was taken with me by the Dr and she listened to everything I said to her and tried to help
Aug 20, 2020
I love Stacy! These people are super friendly and are always great!
Aug 19, 2020
I find keystone staff to be efficient and professional. I am above pleased with Dr Rebecca Patterson. She listens to my concerns and is very proactive with addressing my health issues.
Aug 15, 2020
Very quick on my visit. In and out, thank you
Aug 3, 2020
With covid a ever present threat We appreciate. The video visit. It helps us feel connected. Seeing u on video Is almost as good as in person
Jul 28, 2020
Always liked seeing Dr Steves, he's always more then pleasant and is very thorough and understanding. You can tell he cares and is a Dr for all the right reasons. He will give you understandable facts and reasons for any questions you may have
Jul 25, 2020
Short waiting time. Took his time going over my health info and gave pleanty of time for my questions.
Jul 11, 2020
Handled everything in a professional manner, especially during this covid 19
Jul 11, 2020
Dr. Owens is always understanding and caring. Thank you so much!
Jul 10, 2020
Nurse and doctor was very thorough in their respectful duties Doctor took time to answer questions and do a great examination Doctor and nurse was very friendly and put you at ease
Jul 8, 2020
The woman I seen was very kind and understanding. Took her time to listen to all my health concerns. Genuinely cared about my treatment and showed consideration to my entire well being.
Jul 2, 2020
I found the service very convenient since I work in Maryland, close to the West Virginia border. The only complaint is no one told me to wait for the doctor to call me before connecting. This caused me to lose battery life during the tell med visit. However, Dr. Haecker gave me her extension and we finished the visit by phone.
Jun 30, 2020
Telephone conference was successful.
Jun 30, 2020
Keystone has an awesome reputation of caring for their patients....so keep up the great outreach to the community....
Jun 30, 2020
Very thankful to Dr. Haeckler and her nurses for excellent surgery to remove cyst on my back.
Jun 30, 2020
I needed an appointment right away for some time sensitive issues and they got me in to see my Doctor within 2 days, and they took care of all my needs while I was there so I didn't have to make another appointment. They don't rush you out the door if you have questions they spend the extra time with you, and I like that.
Jun 30, 2020
Dr. Owens is great! He listens to my concerns as a parent. Getting an appointment is usually fast and easy and I love that they set aside slots for sick visits for kids to get them seen the same day.
Jun 30, 2020
I like my doctor a lot. She seems thorough and is always friendly.
Jun 30, 2020
Very good. Very respectful and no long waits
Jun 13, 2020
Very efficient considering all conditions
Jun 8, 2020
Once a year I see my Doctor, and she is great! Staff is super too! : )
Jun 6, 2020
The people at Keystone Family Medicine are the best. Pleasant, knowledgeable and professional. Dr. Patterson is the best PCP I have ever had, and I have had quite a few.
Jun 6, 2020
Thank you Dr Owens Very thorough as always
Jun 3, 2020
Everyone is very friendly and personable. The Doctor took her time to explain things to me and answer all of my questions.
Jun 2, 2020
Pleasant staff, excellent physicians, prompt attention and a caring attitude. These are elements sorely lacking in other practices that I've experienced.
Jun 2, 2020
Dr. Choi and the staff have always been kind, professional, and courteous. Dr. Choi takes the time ti listen and help when we have a medical need. I would recommend Keystone Family medicine to others,
May 28, 2020
Great service , very profesional. Good protocols before go in
May 23, 2020
Dr. Chan and the staff are friendly, thorough and professional - thanks.
May 19, 2020
I had a great experience at Keystone Family Medicine! They were very professional and timely.
May 19, 2020
I was new patient treat excellent
May 16, 2020
Dr. Haeckler was very accessible and helpful, as always. The online system is very efficient. We were able to reschedule to a time that worked. Thank you!
May 14, 2020
I was impressed by the care taken to allow me a safe office visit in accordance with the current virus pandemic. The roving nurse taking temperatures in the parking lot and the patient remains in the car until his office visit was a novel approach to the current virus situation.
May 6, 2020
This was my first appointment using the phone, and I'm not very "Techy" it went very smoothly. I felt safer not going to the medical building at this time.
May 5, 2020
Dr Heckler is the best doctor I ever had. She takes the time to listen and does all she can to help. She is a great access to Keystone and to the people.
Apr 28, 2020
Really appreciated the fact that I could have a teleconference with Dr. Steves in lieu of visiting him personally in the office during this time of quarantine.
Apr 24, 2020
dr chan was quite helpful about my medical issue especially since it was a phone appointment.
Apr 23, 2020
I like coming here because Dr. Chan is a very nice and thorough doctor. She’s great!
Apr 22, 2020
I had a bad cyst that had become infected, and the doctors and nurses took care of it very well. They really know their business, and if you are searching for a doctor, you should definitely choose this facility.
Apr 20, 2020
Everything that is usually covered in a face to face appointment was covered. I had questions answered and received some needed info.
Apr 15, 2020
Love the patient focus the amability of nurses and knowledge of Dr. I recently brought my mom from PR I pick keystone hospital for her and she live it. Not forgetting that she love that got translators or Spanish talking services. Thank you for everything in this time.
Apr 15, 2020
I love both of my Dr. Patterson and Dr. Gaudiose. They really listen to what going on with me and they give me honest feed back. I would recommend Keystone Family Medicine.
Apr 8, 2020
Easy and convenient great service and fast.
Apr 7, 2020
Very professional & attentive.
Apr 3, 2020
DRS AND NURSES ARE SOME OF THE BEST THERE ARE AROUND
Mar 31, 2020
Dr Haeckler is the best physician I have ever been to. She cares for her patients - everything about them and not just the problem they presented. She treats the whole person, takes time to listen and gives good advice. Wonderful!!
Mar 31, 2020
The service was excellent and our doctor explained everything to us
Mar 24, 2020
This is great doctor thank
Mar 18, 2020
my doctor is very polite and also takes the time to explain all items and answer any questions I have
Mar 13, 2020
As long as you schedule in the early AM it’s not a hassle. I love that Dr Haeckler takes her time an LISTENS TO U an what is going on !!! She reminds me of my childhood Dr back-in the day, Dr’s Davis & Dr Barton when Drs weren’t so rushed an took their time!!
Mar 12, 2020
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Mar 9, 2020
Doctors and nurses are great and take good care of there patients
Feb 19, 2020
I am pleased to be a patient of Dr. Barbara Haeckler at Keystone Health. The facility is nice, and the staff is friendly and helpful. I have complete confidence in Dr. Haeckler and appreciate her kindness and thorough attention to her patients.
Feb 18, 2020
It was my first visit with Dr. Patterson and I was very thankful to be able to share with her some health concerns and find that she was willing to listen and not wanting to rush through the appointment. I was treated with kindness and respect and that has not always been my experience at the doctor's office. Thank you so much.
Feb 15, 2020
I am always happy with the care Dr. Choi provides for me. She is very caring and always explains clearly what procedures I need.
Feb 14, 2020
Always great fast service quick appointments
Feb 7, 2020
Dr./ Haecker is the best!
Jan 26, 2020
professional , timely , competent , on all levels
Jan 14, 2020
Never have to wait, everyone is so friendly and the facility is clean and orderly.
Jan 10, 2020
Dr. David Steves is an important part of Keystone Health. He listens to his patients carefully answering questions with obvious knowledgeable answers. Always polite and very easy to work with. My wife and I are very happy using Keystone Health.
Jan 4, 2020
always a pleasant experience.
Dec 24, 2019
It’s been along time since I’ve had a doctor sit down, listen to me, and respond to me as an intelligent person. Most are eager to get through the time allotted by the organization, which barely gives the doctor time to reorder medications much less listen to new complaints or concerns, especially if you’re a complicated patient with multiple problems. Thank you Dr. Haekler (sp?), it’s good to know that some doctors still listen.
Dec 19, 2019
Great staff. Excellent doctor.
Dec 12, 2019
Dr.Choi Best,kind Good advise...
Dec 5, 2019
very friendly staff you don't have to wait long
Dec 4, 2019
Dr. Patterson is a caring, young doctor who listed to my concerns, and offered advise. I would recommend her to anyone needing a primary physician.
Nov 27, 2019
Keystone has been my health care provider for many years. I like that it's clean, people are professional and friendly and I especially like Dr. Barbara Haeckler. She is the BEST physician anywhere. She's been my PCP for 11 years!
Nov 27, 2019
Always look forward to go to Keystone. Everyone is so pleasant. My doctor is wonderful. Never would change from going there.
Nov 24, 2019
The reception staff were courteous and professional. The medical assistant was wonderful. I am so happy with Dr. Thomas. She’s extremely knowledgeable, easy to talk with, and has a calming presence. I’m feeling very happy with my decision to change my family care provider.
Nov 22, 2019
Dr. Chan and her staff are professional, pleasant, and thorough - outstanding.
Nov 22, 2019
Dr Haeckler is great! Very thorough and wise. Staff is efficient and helpful.
Nov 19, 2019
Everyone was friendly and Dr Chan was thorough and addressed all my questions
Nov 16, 2019
I love my PCP Dr. Steves, he and his staff take the best care of me. He coordinates all my issues and gets me in to see any special provider I might need. Everyone is so friendly.
Nov 15, 2019
Doctor Owens has been our family doctor for years. He is a very detailed and caring provider. we are very pleased with him. the staff at keystone family medicine is very helpful. Thank you all.
Nov 15, 2019
very humane and my doctor is very attentive
Nov 13, 2019
I think the staff at Keystone Family Medicine are very patient oriented, friendly and always pleasant to work with! If they don't have the answer.they will get it for you. They take their time with you at each appt andale sure you fully understand everything.
Nov 7, 2019
I just moved to the area a couple months ago and the staff at Keystone are very welcoming, knowledgeable, and caring. They even covered issues that I had never seen before and feel very safe taking my health care issues to.
Nov 4, 2019
was taken back to operatory earlier than apt time. no wait time....Always on time with previous appts. Stacey always patient and willing to listen to any concerns and explain what is needed. LOVE HER and her Nurse
Nov 4, 2019
So professional and polite. I feel secure knowing my health is in your hands.
Oct 30, 2019
Nice, clean office with professional and friendly staff. I brought two children in and their needs were addressed within 2 hours. I barely got the paperwork finished before they called us back. Very nice doctor, informative and courteous.
Oct 27, 2019
i THOUGHT DR OWENS WAS AS PRESCRIBED. TO THE POINT, THOROUGH, AND ALL BUSINESS. NO SUGAR COATING FROM THE DOCTOR LIKE YOU GET FROM MANY DOCTORS . MADE SOME GOOD COMMENTS ABOUT MY MEDICAL PROBLEMS AND OFFERED SOME DETAILED INSTRUCTIONS THAT SHOULD IMPROVE MY CURRENT CONDITIONS. WELL PLEASED WITH MY FIRST VISIT.
Oct 14, 2019
I never wait a long time to get into my appointment w/ my doctor.
Oct 11, 2019
Everyone was very nice upon my arrival all the way through my entire visit. Questions were answered and genuine concern was felt from the staff.
Oct 10, 2019
Very friendly and efficient staff. They take their time to explain everything. I never feel rushed when I go there.
Oct 8, 2019
Always great service and fast appointments
Oct 8, 2019
From check in to checkout all of the staff are kind,understanding,helpful,and professional. It is rare today to find a close knit group like those at keystone and they make you feel a part of that family. I would highly recommend them to anyone for your health needs . Danny
Oct 4, 2019
Dr. Choi is the most caring and compassionate doctor, am lucky to be her patient!
Oct 4, 2019
Every time I come, I am more impressed with the facility, the professionalism and pleasantness of everyone I deal with from check in, appt. and check out
Oct 4, 2019
good doctor get in and out quick
Oct 4, 2019
Everyone, from the doctor to the support staff, is pleasant and caring.
Sep 29, 2019
We see Dr Steves- he’s awesome!
Sep 28, 2019
Very professional in all areas. Pleasant, friendly people from scheduling to check-out.
Sep 28, 2019
It was a good experience.
Sep 26, 2019
Dr Choi is amazing and truly cares about her patients.
Sep 25, 2019
Dr Steve's is the best doctor I've ever had. He listens and explains things well and his bedside manner is awesome. He is very thorough and I never feel like I missed anything when I get home. My husband sees him too which is nice because he knows both of us and our health. If I ever have kids, they will be patients of his in the future.
Sep 25, 2019
Been coming here for years. Always professional and friendly.
Sep 20, 2019
Always treated with respect and kindness
Sep 20, 2019
I have been a patient of Dr. Owens for over five years and have been very satisfied with the excellent care and concern he has had for me. The staff at Keystone has always been very helpful in every way. Thank you for the quality care you provide for your patients.
Sep 11, 2019
YOU TAKE YOUR TIME WITH EVERYONE AND ANSWER QUESTIONS QUICKLY
Sep 11, 2019
The staff is wonderful and helpful, the nurse friendly and thorough and I love Doctor Owens 💚💚
Sep 5, 2019
Great place and service great staff
Sep 1, 2019
I got into my appointment relatively quickly. Dr. Steves was friendly, listened to my concerns, and addressed them all.
Aug 29, 2019
The people are all very friendly at Keystone. The admitting nurse was prompt and friendly doing the preliminaries. Dr. Chan was very thorough with her exam. I would recommend her to everyone!
Aug 29, 2019
Dr. Patterson is the perfect balance of professional and personable; She is knowledgeable on a broad range of topics and well verses in both traditional and alternative therapies. We highly recommend her!
Aug 26, 2019
My family and I have been going to this facility for years and love it. Dr. Owens is a great guys and terrific doctor, and all of the staff are very friendly and helpful.
Aug 18, 2019
5 star service was excellent will advise more people to check you out.
Aug 15, 2019
Neat environment, friendly nurses and workers
Aug 8, 2019
Great staff clean office almost always on time
Aug 8, 2019
I enjoy my visits with Dr. Steves. He is very personable. He takes his time with me and asks me if I have any questions, and what my thoughts are concerning my care.
Aug 6, 2019
All ways good fast service
Aug 3, 2019
Excellent appt. with Dr. Haechler
Jul 30, 2019
Dr.Steves is phenomenal and truly takes time to invest and encourage his patients.
Jul 27, 2019
Keystone is one of the only medical establishments that I have ever gone to where it is obvious that patients are their most important priority. After being in the ER at Waynesboro hospital I would rather visit Keystone if I have future problems. Dr. Chan is my regular Doctor. Doctor Gadiose is her vacation stand-in. Both doctors are easy to deal with. I felt cared for by both.
Jul 25, 2019
Efficient...caring...knowledgeable
Jul 23, 2019
Very professional and thoroughly took care of my medical needs
Jul 23, 2019
The visit was great. Dr. Chan always does a great job.
Jul 19, 2019
Always great,fast service
Jul 18, 2019
Each person I encountered from beginning to end of my appointment was very friendly and professional.
Jul 10, 2019
Dr Thomas was very attentive and made me feel hopeful she would be an excellent primary physician.
Jul 9, 2019
I love Dr. Thomas. She takes the time to talk to me and find some solutions to help me. She listens to me.
Jul 9, 2019
Keystone has patients care as a priority.
Jul 3, 2019
Dr. Steves is wonderful and very attentive. He is sure to listen to all concerns and makes your feel like you are a person not just a patient chart.
Jun 29, 2019
your service is excellent, highly recommended
Jun 28, 2019
We receive good service at Keystone Family Medicine...from check-in, to doctor's appointment, to check-out.
Jun 19, 2019
Very friendly staff. On time and had a thorough visit. Felt well-cared for in a professional environment.
Jun 19, 2019
The staff are friendly and professional, would definitely recommend
Jun 12, 2019
I just love Dr. Patterson!! She is very personable and is willing to listen to me!!
Jun 11, 2019
I was very pleased with my first visit to Keystone Family Medicine. Check-in and check-out was easy. I did not have to wait a long time to be called to see the doctor. The nurse and Dr. Chan were very pleasant and thorough with their exams. I would recommend this office to all who need a family doctor!
Jun 8, 2019
Dr Patterson was perfect!’ Connected with Kacie. Addressed modern day teen issues. Discussed everything with her and not me as the parent which is so important to her.
Jun 6, 2019
Dr.Choi She is great family doctor.
Jun 5, 2019
Dr. Owens is an amazing doctor. He is great with our children, most recently our new baby, always explaining everything and taking his time. We were extremely impressed by his visits everyday to the hospital to check on our son in his first few days of life and continued follow up afterwards!
May 17, 2019
I have never had a bad experience with Keystone Family Medicine. Excellent care from professional, caring staff members.
May 14, 2019
the RN was very nice I think her name was Rosie and she was very friendly with me and my mom and she give me great advice and my DOCTOR her name is Patterson she was very friendly and she listening to what I had to say I got to give you guys two thumbs up KEEP UP THE GOOD WORK!!!!!!!!!!!!!
May 10, 2019
This was my first visit to this office. Everyone was friendly and professional.
May 10, 2019
My doctor is very personable and listens to what i have to say. The staff is great and i have never had to wait more than 10 minutes to get in!!
May 3, 2019
Provider exceptional and takes his time discussing health issues!!
May 1, 2019
I love dr Owen's! My children like him, he is very patient and great at answering all my questions and explaining things clearly to me. I never feel rushed, and his nurses are awesome also.
Apr 30, 2019
My visit with Dr. Owens and staff at Keystone Health was pleasant, welcoming, and professional. Everyone was patient and thorough - spending over an hour with me, rather than rushing through in 10 minutes.
Apr 30, 2019
Dr. Haeckler is very dedicated to the care her patients.
Apr 24, 2019
Dr. Patterson truly spends the time and gives thorough care for each patient she sees. My children just started seeing her and she is very kind and delivers care with the patience needed. She also listens to ALL of my concerns. I know, as a mother, little things can be stessful. Dr. Patterson always takes the time to listen and explain anything that I worry over or have concerns about. I am so happy to call her our family’s primary care physician!
Apr 12, 2019
I extremely happy with my provider, I would recommend him to everyone.
Apr 8, 2019
Sometimes the wait is a little longer but I never mind because I know the care and attention I receive when Dr. Haeckler is in the exam room with me. I feel heard and understood and never rushed. I feel as if she goes above and beyond for my care.
Apr 5, 2019
Everyone was very pleasant and helpful. Everyone made me feel warm and welcomed.
Apr 4, 2019
Dr.Thomas is very helpful, she takes her time with you.
Apr 2, 2019
Dr. Chen is an excellent doctor, will always answer all your questions and spent as much time as she needs. Her recommendations are always on target.
Mar 30, 2019
I love ❤️ Keystone Family Medicine, good 👍 provider so far... Neat bathroom, neat environment.
Mar 30, 2019
Great place for treatment. Friendly staff.
Mar 28, 2019
Dr. David Steves is excellent with respect to his knowledge and practice of his profession. He listens and responds to my concerns. Always upbeat and ready to help. All of the people at the front desk(s) are courteous and helpful.
Mar 23, 2019
highly recommend ,excellent service,friendly
Mar 22, 2019
Dr. Haeckler is the best!
Mar 16, 2019
I was treated appropriately, professionally, and with respect.
Mar 9, 2019
My first visit was a pleasant experience. Both the office staff and Dr Patterson very professional.
Mar 1, 2019
great service, timely, and very helpful
Feb 16, 2019
Wonderful staff and doctors
Feb 16, 2019
Dr Heckler is the best doctor in there. She really takes time with her patients and she listens to them.. It is hard to find a doctor that will do that... I really appreciate how she treats you..
Feb 12, 2019
I love my doctors at Keystone Family Medicine. I always receive the best service and I feel that the doctors really listen to their patients. I’ve been a patient for 16 years and trust them with my healthcare.
Feb 12, 2019
I’ve been going to Keystone Health for 29yrs. The staff are courteous and friendly. Dr. Steves is wonderful and thorough. I never feel as though I’m being rushed out the door.
Feb 10, 2019
I have been a patent of Dr. Choi ever since I moved to this area 12 years ago. She has been very effective prescribing the right medication to help me maintain good blood pressure even as my requirements have changed. She also helped see me through recovery following a bad car accident in 2012. I am always comfortable with what she suggests for me at my appointments. I also appreciate her warm and friendly personality.
Feb 9, 2019
My family and I have been going to Keystone Family Medicine for years, now, and are always treated well by everyone. Dr. Owens really knows his stuff, and always takes care of us. I see no reason to go anywhere else.
Feb 7, 2019
I am glad I have Dr Steves as my Doctor. He makes me feel comfortable. He pays attention and listens,, also very good at sharing his knowledge.
Feb 7, 2019
Everyone was friendly and I did not feel rushed
Feb 6, 2019
Very prompt, helpful and compassionate!!!
Feb 6, 2019
i appreciate the way it is all set up with check in and check out, the girls are all so friendly and easy to talk with
Feb 6, 2019