Reviews

Short waiting time. Took his time going over my health info and gave pleanty of time for my questions.

Jul 11, 2020

Handled everything in a professional manner, especially during this covid 19

Jul 11, 2020

Dr. Owens is always understanding and caring. Thank you so much!

Jul 10, 2020

Nurse and doctor was very thorough in their respectful duties Doctor took time to answer questions and do a great examination Doctor and nurse was very friendly and put you at ease

Jul 8, 2020

The woman I seen was very kind and understanding. Took her time to listen to all my health concerns. Genuinely cared about my treatment and showed consideration to my entire well being.

Jul 2, 2020

I found the service very convenient since I work in Maryland, close to the West Virginia border. The only complaint is no one told me to wait for the doctor to call me before connecting. This caused me to lose battery life during the tell med visit. However, Dr. Haecker gave me her extension and we finished the visit by phone.

Jun 30, 2020

Telephone conference was successful.

Jun 30, 2020

Keystone has an awesome reputation of caring for their patients....so keep up the great outreach to the community....

Jun 30, 2020

Very thankful to Dr. Haeckler and her nurses for excellent surgery to remove cyst on my back.

Jun 30, 2020

I needed an appointment right away for some time sensitive issues and they got me in to see my Doctor within 2 days, and they took care of all my needs while I was there so I didn't have to make another appointment. They don't rush you out the door if you have questions they spend the extra time with you, and I like that.

Jun 30, 2020

Dr. Owens is great! He listens to my concerns as a parent. Getting an appointment is usually fast and easy and I love that they set aside slots for sick visits for kids to get them seen the same day.

Jun 30, 2020

I like my doctor a lot. She seems thorough and is always friendly.

Jun 30, 2020

Very good. Very respectful and no long waits

Jun 13, 2020

Very efficient considering all conditions

Jun 8, 2020

Once a year I see my Doctor, and she is great! Staff is super too! : )

Jun 6, 2020

The people at Keystone Family Medicine are the best. Pleasant, knowledgeable and professional. Dr. Patterson is the best PCP I have ever had, and I have had quite a few.

Jun 6, 2020

Thank you Dr Owens Very thorough as always

Jun 3, 2020

Everyone is very friendly and personable. The Doctor took her time to explain things to me and answer all of my questions.

Jun 2, 2020

Pleasant staff, excellent physicians, prompt attention and a caring attitude. These are elements sorely lacking in other practices that I've experienced.

Jun 2, 2020

Dr. Choi and the staff have always been kind, professional, and courteous. Dr. Choi takes the time ti listen and help when we have a medical need. I would recommend Keystone Family medicine to others,

May 28, 2020

Great service , very profesional. Good protocols before go in

May 23, 2020

Dr. Chan and the staff are friendly, thorough and professional - thanks.

May 19, 2020

I had a great experience at Keystone Family Medicine! They were very professional and timely.

May 19, 2020

I was new patient treat excellent

May 16, 2020

Dr. Haeckler was very accessible and helpful, as always. The online system is very efficient. We were able to reschedule to a time that worked. Thank you!

May 14, 2020

I was impressed by the care taken to allow me a safe office visit in accordance with the current virus pandemic. The roving nurse taking temperatures in the parking lot and the patient remains in the car until his office visit was a novel approach to the current virus situation.

May 6, 2020

This was my first appointment using the phone, and I'm not very "Techy" it went very smoothly. I felt safer not going to the medical building at this time.

May 5, 2020

Dr Heckler is the best doctor I ever had. She takes the time to listen and does all she can to help. She is a great access to Keystone and to the people.

Apr 28, 2020

Really appreciated the fact that I could have a teleconference with Dr. Steves in lieu of visiting him personally in the office during this time of quarantine.

Apr 24, 2020

dr chan was quite helpful about my medical issue especially since it was a phone appointment.

Apr 23, 2020

I like coming here because Dr. Chan is a very nice and thorough doctor. She’s great!

Apr 22, 2020

I had a bad cyst that had become infected, and the doctors and nurses took care of it very well. They really know their business, and if you are searching for a doctor, you should definitely choose this facility.

Apr 20, 2020

Everything that is usually covered in a face to face appointment was covered. I had questions answered and received some needed info.

Apr 15, 2020

Love the patient focus the amability of nurses and knowledge of Dr. I recently brought my mom from PR I pick keystone hospital for her and she live it. Not forgetting that she love that got translators or Spanish talking services. Thank you for everything in this time.

Apr 15, 2020

I love both of my Dr. Patterson and Dr. Gaudiose. They really listen to what going on with me and they give me honest feed back. I would recommend Keystone Family Medicine.

Apr 8, 2020

Easy and convenient great service and fast.

Apr 7, 2020

Very professional & attentive.

Apr 3, 2020

DRS AND NURSES ARE SOME OF THE BEST THERE ARE AROUND

Mar 31, 2020

Dr Haeckler is the best physician I have ever been to. She cares for her patients - everything about them and not just the problem they presented. She treats the whole person, takes time to listen and gives good advice. Wonderful!!

Mar 31, 2020

The service was excellent and our doctor explained everything to us

Mar 24, 2020

This is great doctor thank

Mar 18, 2020

my doctor is very polite and also takes the time to explain all items and answer any questions I have

Mar 13, 2020

As long as you schedule in the early AM it’s not a hassle. I love that Dr Haeckler takes her time an LISTENS TO U an what is going on !!! She reminds me of my childhood Dr back-in the day, Dr’s Davis & Dr Barton when Drs weren’t so rushed an took their time!!

Mar 12, 2020

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Mar 9, 2020

Doctors and nurses are great and take good care of there patients

Feb 19, 2020

I am pleased to be a patient of Dr. Barbara Haeckler at Keystone Health. The facility is nice, and the staff is friendly and helpful. I have complete confidence in Dr. Haeckler and appreciate her kindness and thorough attention to her patients.

Feb 18, 2020

It was my first visit with Dr. Patterson and I was very thankful to be able to share with her some health concerns and find that she was willing to listen and not wanting to rush through the appointment. I was treated with kindness and respect and that has not always been my experience at the doctor's office. Thank you so much.

Feb 15, 2020

I am always happy with the care Dr. Choi provides for me. She is very caring and always explains clearly what procedures I need.

Feb 14, 2020

Always great fast service quick appointments

Feb 7, 2020

Dr./ Haecker is the best!

Jan 26, 2020

professional , timely , competent , on all levels

Jan 14, 2020

Never have to wait, everyone is so friendly and the facility is clean and orderly.

Jan 10, 2020

Dr. David Steves is an important part of Keystone Health. He listens to his patients carefully answering questions with obvious knowledgeable answers. Always polite and very easy to work with. My wife and I are very happy using Keystone Health.

Jan 4, 2020

always a pleasant experience.

Dec 24, 2019

It’s been along time since I’ve had a doctor sit down, listen to me, and respond to me as an intelligent person. Most are eager to get through the time allotted by the organization, which barely gives the doctor time to reorder medications much less listen to new complaints or concerns, especially if you’re a complicated patient with multiple problems. Thank you Dr. Haekler (sp?), it’s good to know that some doctors still listen.

Dec 19, 2019

Great staff. Excellent doctor.

Dec 12, 2019

Dr.Choi Best,kind Good advise...

Dec 5, 2019

very friendly staff you don't have to wait long

Dec 4, 2019

Dr. Patterson is a caring, young doctor who listed to my concerns, and offered advise. I would recommend her to anyone needing a primary physician.

Nov 27, 2019

Keystone has been my health care provider for many years. I like that it's clean, people are professional and friendly and I especially like Dr. Barbara Haeckler. She is the BEST physician anywhere. She's been my PCP for 11 years!

Nov 27, 2019

Always look forward to go to Keystone. Everyone is so pleasant. My doctor is wonderful. Never would change from going there.

Nov 24, 2019

The reception staff were courteous and professional. The medical assistant was wonderful. I am so happy with Dr. Thomas. She’s extremely knowledgeable, easy to talk with, and has a calming presence. I’m feeling very happy with my decision to change my family care provider.

Nov 22, 2019

Dr. Chan and her staff are professional, pleasant, and thorough - outstanding.

Nov 22, 2019

Dr Haeckler is great! Very thorough and wise. Staff is efficient and helpful.

Nov 19, 2019

Everyone was friendly and Dr Chan was thorough and addressed all my questions

Nov 16, 2019

I love my PCP Dr. Steves, he and his staff take the best care of me. He coordinates all my issues and gets me in to see any special provider I might need. Everyone is so friendly.

Nov 15, 2019

Doctor Owens has been our family doctor for years. He is a very detailed and caring provider. we are very pleased with him. the staff at keystone family medicine is very helpful. Thank you all.

Nov 15, 2019

very humane and my doctor is very attentive

Nov 13, 2019

I think the staff at Keystone Family Medicine are very patient oriented, friendly and always pleasant to work with! If they don't have the answer.they will get it for you. They take their time with you at each appt andale sure you fully understand everything.

Nov 7, 2019

I just moved to the area a couple months ago and the staff at Keystone are very welcoming, knowledgeable, and caring. They even covered issues that I had never seen before and feel very safe taking my health care issues to.

Nov 4, 2019

was taken back to operatory earlier than apt time. no wait time....Always on time with previous appts. Stacey always patient and willing to listen to any concerns and explain what is needed. LOVE HER and her Nurse

Nov 4, 2019

So professional and polite. I feel secure knowing my health is in your hands.

Oct 30, 2019

Nice, clean office with professional and friendly staff. I brought two children in and their needs were addressed within 2 hours. I barely got the paperwork finished before they called us back. Very nice doctor, informative and courteous.

Oct 27, 2019

i THOUGHT DR OWENS WAS AS PRESCRIBED. TO THE POINT, THOROUGH, AND ALL BUSINESS. NO SUGAR COATING FROM THE DOCTOR LIKE YOU GET FROM MANY DOCTORS . MADE SOME GOOD COMMENTS ABOUT MY MEDICAL PROBLEMS AND OFFERED SOME DETAILED INSTRUCTIONS THAT SHOULD IMPROVE MY CURRENT CONDITIONS. WELL PLEASED WITH MY FIRST VISIT.

Oct 14, 2019

I never wait a long time to get into my appointment w/ my doctor.

Oct 11, 2019

Everyone was very nice upon my arrival all the way through my entire visit. Questions were answered and genuine concern was felt from the staff.

Oct 10, 2019

Very friendly and efficient staff. They take their time to explain everything. I never feel rushed when I go there.

Oct 8, 2019

Always great service and fast appointments

Oct 8, 2019

From check in to checkout all of the staff are kind,understanding,helpful,and professional. It is rare today to find a close knit group like those at keystone and they make you feel a part of that family. I would highly recommend them to anyone for your health needs . Danny

Oct 4, 2019

Dr. Choi is the most caring and compassionate doctor, am lucky to be her patient!

Oct 4, 2019

Every time I come, I am more impressed with the facility, the professionalism and pleasantness of everyone I deal with from check in, appt. and check out

Oct 4, 2019

good doctor get in and out quick

Oct 4, 2019

Everyone, from the doctor to the support staff, is pleasant and caring.

Sep 29, 2019

We see Dr Steves- he’s awesome!

Sep 28, 2019

Very professional in all areas. Pleasant, friendly people from scheduling to check-out.

Sep 28, 2019

It was a good experience.

Sep 26, 2019

Dr Choi is amazing and truly cares about her patients.

Sep 25, 2019

Dr Steve's is the best doctor I've ever had. He listens and explains things well and his bedside manner is awesome. He is very thorough and I never feel like I missed anything when I get home. My husband sees him too which is nice because he knows both of us and our health. If I ever have kids, they will be patients of his in the future.

Sep 25, 2019

Been coming here for years. Always professional and friendly.

Sep 20, 2019

Always treated with respect and kindness

Sep 20, 2019

I have been a patient of Dr. Owens for over five years and have been very satisfied with the excellent care and concern he has had for me. The staff at Keystone has always been very helpful in every way. Thank you for the quality care you provide for your patients.

Sep 11, 2019

YOU TAKE YOUR TIME WITH EVERYONE AND ANSWER QUESTIONS QUICKLY

Sep 11, 2019

The staff is wonderful and helpful, the nurse friendly and thorough and I love Doctor Owens 💚💚

Sep 5, 2019

Great place and service great staff

Sep 1, 2019

I got into my appointment relatively quickly. Dr. Steves was friendly, listened to my concerns, and addressed them all.

Aug 29, 2019

The people are all very friendly at Keystone. The admitting nurse was prompt and friendly doing the preliminaries. Dr. Chan was very thorough with her exam. I would recommend her to everyone!

Aug 29, 2019

Dr. Patterson is the perfect balance of professional and personable; She is knowledgeable on a broad range of topics and well verses in both traditional and alternative therapies. We highly recommend her!

Aug 26, 2019

My family and I have been going to this facility for years and love it. Dr. Owens is a great guys and terrific doctor, and all of the staff are very friendly and helpful.

Aug 18, 2019

5 star service was excellent will advise more people to check you out.

Aug 15, 2019

Neat environment, friendly nurses and workers

Aug 8, 2019

Great staff clean office almost always on time

Aug 8, 2019

I enjoy my visits with Dr. Steves. He is very personable. He takes his time with me and asks me if I have any questions, and what my thoughts are concerning my care.

Aug 6, 2019

All ways good fast service

Aug 3, 2019

Excellent appt. with Dr. Haechler

Jul 30, 2019

Dr.Steves is phenomenal and truly takes time to invest and encourage his patients.

Jul 27, 2019

Keystone is one of the only medical establishments that I have ever gone to where it is obvious that patients are their most important priority. After being in the ER at Waynesboro hospital I would rather visit Keystone if I have future problems. Dr. Chan is my regular Doctor. Doctor Gadiose is her vacation stand-in. Both doctors are easy to deal with. I felt cared for by both.

Jul 25, 2019

Efficient...caring...knowledgeable

Jul 23, 2019

Very professional and thoroughly took care of my medical needs

Jul 23, 2019

The visit was great. Dr. Chan always does a great job.

Jul 19, 2019

Always great,fast service

Jul 18, 2019

Each person I encountered from beginning to end of my appointment was very friendly and professional.

Jul 10, 2019

Dr Thomas was very attentive and made me feel hopeful she would be an excellent primary physician.

Jul 9, 2019

I love Dr. Thomas. She takes the time to talk to me and find some solutions to help me. She listens to me.

Jul 9, 2019

Keystone has patients care as a priority.

Jul 3, 2019

Dr. Steves is wonderful and very attentive. He is sure to listen to all concerns and makes your feel like you are a person not just a patient chart.

Jun 29, 2019

your service is excellent, highly recommended

Jun 28, 2019

We receive good service at Keystone Family Medicine...from check-in, to doctor's appointment, to check-out.

Jun 19, 2019

Very friendly staff. On time and had a thorough visit. Felt well-cared for in a professional environment.

Jun 19, 2019

The staff are friendly and professional, would definitely recommend

Jun 12, 2019

I just love Dr. Patterson!! She is very personable and is willing to listen to me!!

Jun 11, 2019

I was very pleased with my first visit to Keystone Family Medicine. Check-in and check-out was easy. I did not have to wait a long time to be called to see the doctor. The nurse and Dr. Chan were very pleasant and thorough with their exams. I would recommend this office to all who need a family doctor!

Jun 8, 2019

Dr Patterson was perfect!’ Connected with Kacie. Addressed modern day teen issues. Discussed everything with her and not me as the parent which is so important to her.

Jun 6, 2019

Dr.Choi She is great family doctor.

Jun 5, 2019

Dr. Owens is an amazing doctor. He is great with our children, most recently our new baby, always explaining everything and taking his time. We were extremely impressed by his visits everyday to the hospital to check on our son in his first few days of life and continued follow up afterwards!

May 17, 2019

I have never had a bad experience with Keystone Family Medicine. Excellent care from professional, caring staff members.

May 14, 2019

the RN was very nice I think her name was Rosie and she was very friendly with me and my mom and she give me great advice and my DOCTOR her name is Patterson she was very friendly and she listening to what I had to say I got to give you guys two thumbs up KEEP UP THE GOOD WORK!!!!!!!!!!!!!

May 10, 2019

This was my first visit to this office. Everyone was friendly and professional.

May 10, 2019

My doctor is very personable and listens to what i have to say. The staff is great and i have never had to wait more than 10 minutes to get in!!

May 3, 2019

Provider exceptional and takes his time discussing health issues!!

May 1, 2019

I love dr Owen's! My children like him, he is very patient and great at answering all my questions and explaining things clearly to me. I never feel rushed, and his nurses are awesome also.

Apr 30, 2019

My visit with Dr. Owens and staff at Keystone Health was pleasant, welcoming, and professional. Everyone was patient and thorough - spending over an hour with me, rather than rushing through in 10 minutes.

Apr 30, 2019

Dr. Haeckler is very dedicated to the care her patients.

Apr 24, 2019

Dr. Patterson truly spends the time and gives thorough care for each patient she sees. My children just started seeing her and she is very kind and delivers care with the patience needed. She also listens to ALL of my concerns. I know, as a mother, little things can be stessful. Dr. Patterson always takes the time to listen and explain anything that I worry over or have concerns about. I am so happy to call her our family’s primary care physician!

Apr 12, 2019

I extremely happy with my provider, I would recommend him to everyone.

Apr 8, 2019

Sometimes the wait is a little longer but I never mind because I know the care and attention I receive when Dr. Haeckler is in the exam room with me. I feel heard and understood and never rushed. I feel as if she goes above and beyond for my care.

Apr 5, 2019

Everyone was very pleasant and helpful. Everyone made me feel warm and welcomed.

Apr 4, 2019

Dr.Thomas is very helpful, she takes her time with you.

Apr 2, 2019

Dr. Chen is an excellent doctor, will always answer all your questions and spent as much time as she needs. Her recommendations are always on target.

Mar 30, 2019

I love ❤️ Keystone Family Medicine, good 👍 provider so far... Neat bathroom, neat environment.

Mar 30, 2019

Great place for treatment. Friendly staff.

Mar 28, 2019

Dr. David Steves is excellent with respect to his knowledge and practice of his profession. He listens and responds to my concerns. Always upbeat and ready to help. All of the people at the front desk(s) are courteous and helpful.

Mar 23, 2019

highly recommend ,excellent service,friendly

Mar 22, 2019

Dr. Haeckler is the best!

Mar 16, 2019

I was treated appropriately, professionally, and with respect.

Mar 9, 2019

My first visit was a pleasant experience. Both the office staff and Dr Patterson very professional.

Mar 1, 2019

great service, timely, and very helpful

Feb 16, 2019

Wonderful staff and doctors

Feb 16, 2019

Dr Heckler is the best doctor in there. She really takes time with her patients and she listens to them.. It is hard to find a doctor that will do that... I really appreciate how she treats you..

Feb 12, 2019

I love my doctors at Keystone Family Medicine. I always receive the best service and I feel that the doctors really listen to their patients. I’ve been a patient for 16 years and trust them with my healthcare.

Feb 12, 2019

I’ve been going to Keystone Health for 29yrs. The staff are courteous and friendly. Dr. Steves is wonderful and thorough. I never feel as though I’m being rushed out the door.

Feb 10, 2019

I have been a patent of Dr. Choi ever since I moved to this area 12 years ago. She has been very effective prescribing the right medication to help me maintain good blood pressure even as my requirements have changed. She also helped see me through recovery following a bad car accident in 2012. I am always comfortable with what she suggests for me at my appointments. I also appreciate her warm and friendly personality.

Feb 9, 2019

My family and I have been going to Keystone Family Medicine for years, now, and are always treated well by everyone. Dr. Owens really knows his stuff, and always takes care of us. I see no reason to go anywhere else.

Feb 7, 2019

I am glad I have Dr Steves as my Doctor. He makes me feel comfortable. He pays attention and listens,, also very good at sharing his knowledge.

Feb 7, 2019

Everyone was friendly and I did not feel rushed

Feb 6, 2019

Very prompt, helpful and compassionate!!!

Feb 6, 2019

i appreciate the way it is all set up with check in and check out, the girls are all so friendly and easy to talk with

Feb 6, 2019