Reviews

Everyone including the doctor/practitioner always treat me like a person.

Apr 14, 2021

I recommend Keystone Family Medicine and I highly value the care I receive there.

Apr 13, 2021

I love to see my Doctor, she is the best one I’ve seen.

Apr 9, 2021

I love keystone family medicine. The doctors and nurses are very nice and very willing to help you with what ever you're going through, I wouldn't go anywhere else.

Apr 9, 2021

I actually prefer being able to make appointments online. I like seeing my tests online

Apr 6, 2021

I've always had great personal service from these folks. Fast checkin and relatively fast appointments

Apr 6, 2021

Dr Patterson is attentive, thorough and very kind. I would highly recommend her to others!

Apr 5, 2021

Dr. Thomas was ingauding and compassionate. I had a wonderful visit.

Apr 4, 2021

Vaccination was well managed and very professional

Apr 2, 2021

I enjoyed my experience at Keystone for my physical. Dr. H and all the staff were friendly and knowledgeable

Apr 2, 2021

I am going on my third year of utilizing your practice and pharmacy. I have received great medical care and equally good customer service when using your social services.

Apr 2, 2021

My appointment went smoothly. I was seen in a timely manner. Doctor Owen's listened respectfully to my concerns and responded appropriately.

Mar 31, 2021

I always appreciate the care and thorough attention I receive from Dr. Choi.

Mar 31, 2021

I love Keystone Family Medicine

Mar 30, 2021

Easy check in and a doctor that is very precise and cares about my needs

Mar 30, 2021

Perfect, excellent. Dr. Haecker is wonderful. Lo

Mar 30, 2021

The nurse/MA’s were Awesome such Professional ism, and attentiveness to me as a patient. Keystone Family Medicine is # 1, and would recommend 100%.

Mar 30, 2021

Dr. Chan is easy going and listens to all your needs. She lets you be in control of your care.

Mar 30, 2021

Always friendly and thorough

Mar 27, 2021

Received excellent service from Keystone.

Mar 26, 2021

Dr. Haeckler is the kindest, most concerned and thorough doctor. I would highly recommend her to anyone. I'm blessed to be her patient.

Mar 24, 2021

Appointment was pretty on time considering how many people were there. Staff was always very kind and helpful. Thank you very much!

Mar 24, 2021

This was my first visit to Keystone Family Medicine. I rreceived my first coronavirus vaccine, The procedure was very efficient and professional. The doctor that gave me the shot was very friendly, explained wthe procedure and made me feel very comfortable. Harold

Mar 24, 2021

Excellent customer service from the time you come through the doors and through check out. As a new patient this was a very much appreciated courtesy.

Mar 24, 2021

Everyone was so nice and professional!

Mar 24, 2021

We have not recently been very pleased trying to get in with a new dr since Dr. Steve's left but we accidentally ended up seeing Stacey Diehl this past Tuesday and we liked her very much. We intend to stay with her.

Mar 24, 2021

Dr. Thomas and her staff are very polite and understanding, they listen to your problems and work with you on fixing the problem so that you get better faster.

Mar 23, 2021

Dr Faris and her staff are very easy to work with and always follow-up with me.

Mar 22, 2021

I love Dr Chan she is the BEST

Mar 22, 2021

Staff very friendly and answered all my concerns

Mar 21, 2021

I was especially impressed at the process of getting my two COVID-19 vaccines. The process was speedy and VERY organized. I have been recommending to my friends who haven't gotten the vaccine to try to schedule with you.

Mar 19, 2021

The system in place for COVID vaccine immunizations was excellent

Mar 18, 2021

The procedure was both seamless and professional

Mar 17, 2021

Came for my covid shot... everything ran so smoothly. The staff was extremely helpful and kind!!

Mar 17, 2021

Awesome service and great friendly

Mar 17, 2021

Very nice employees and friendly

Mar 17, 2021

Efficient process for signing in for COVID vaccine. Staff were informative and courteous. Emily, Director of Physician's Services is the best. Dynamic friendly personality. I didn't realize the vaccine was administered, she was that good.

Mar 17, 2021

People were nice helpful and efficient

Mar 17, 2021

COVID vaccine marathon was well orchestrated and all the workers were very helpful, courteous, and spot-on with their mission ... job well done! Thanks!

Mar 17, 2021

Friendly caring nurses and doctors

Mar 17, 2021

The service provided was excellent. It was speedy and the nursing staff were outstanding.

Mar 17, 2021

Outstanding personnel! Very well organized!

Mar 17, 2021

Everyone was very professional, the appointment was organized and on time!!!

Mar 17, 2021

I was impressed with the quickness and politeness of its people working

Mar 17, 2021

Very professional and pleasant group of people.

Mar 17, 2021

People are always nice there.

Mar 16, 2021

Great staff. Love my doctor! Dr Owens is great and has helped me a lot especially over the last year. Thanks! Art

Mar 16, 2021

You guys and girls r awesome keep up the great work

Mar 16, 2021

I love Keystone Family Medicine because they have the most knowledgeable doctors that always take their time with you instead of rushing you out. No matter what the problem, they always listen to your concerns and answer any questions you may have.

Mar 15, 2021

I been coming to keystone fpr about 14 years. I love my doctor Heckler she is amazing im very satisfied

Mar 14, 2021

I was personally made aware, via a personal letter from Keystone, that they had additional Covid-19 vaccine available for any client of theirs over the age of 65; call them if unvaccinated and interested in receiving one.

Mar 14, 2021

My Covid vaccine appointment was smooth from beginning to end.

Mar 14, 2021

Wonderful place and the people are so amazing.

Mar 11, 2021

Keystone is a very good place have your medical needs taken care of. Employees are caring and thoughtful

Mar 11, 2021

Doctor was kind and helpful

Mar 11, 2021

Stacey and her team were great with my daughter(5yo). They have patience and gave her time to share her thoughts.

Mar 10, 2021

Great Drs and staff. Always friendly and always ready to help

Mar 9, 2021

Very good ! For a doctors office i just don't enjoy going to the doctors office

Mar 9, 2021

Very good ! For a doctors office i just don't enjoy going to the doctors office

Mar 9, 2021

Everyone was very nice and helpful during my appointment

Mar 6, 2021

Very thorough and friendly

Mar 6, 2021

The staff at keystone is very helpful and respectful. Dr bowen and Dr Chan are very helpful

Mar 3, 2021

Dr. Barbara Haeckler is an awesome physician who really cares about the welfare of her patients. Keystone Family Medicine is a better organization because she's part of their staff!

Mar 2, 2021

Dr. Pattereson is absolutely awesome!

Feb 26, 2021

Very punctual and caring staff. Great full for their reaching out to provide cocid vaccines.

Feb 24, 2021

All of the staff was very friendly, knowledgeable and helpful.

Feb 24, 2021

Caring and friendly People

Feb 24, 2021

You had a highly professional, very skilled staff for the Covid vaccine clinic you did. I don’t know how I could say enough good things about the experience.

Feb 24, 2021

I've been coming to Keystone for years, very happy with the care from the receptionists to the nurses behind the scene. Dr. Owens is our family doctor and we are very pleased with him and his expertise and care.

Feb 24, 2021

I have been a patient of Dr. Haeckler”s for many years. My husband David also. We are very pleased with the excellent attention we receive with every visit. We consider ourselves to be very fortunate to be patients at Keystone. I have recommended several family members there and they feel the same as we do.

Feb 21, 2021

My provider Dr. Jim Owens is great. at my last appointment he was running a little late. But when I got in to see him, he took his time with me even though I was his last appointment for the day. He is always professional and takes the time to listen to any concerns that I have. Dr. Owens has been my provider for the past 5 years and I would not change.

Feb 20, 2021

The care there is top of the line, so glad I started going there years ago.

Feb 20, 2021

My doctor is the best, he is professional, caring/human, understands patients, thorough and has the ability to break things down...

Feb 18, 2021

Was very pleased with the time and attention that was given to my concerns. She explained everything very well.

Feb 17, 2021

I like my doctor and all the staff are nice and friendly.

Feb 17, 2021

I prefer Keystone over any other facility. Always greeted with a smile. The doctors we have had, we have bonded with. We aren't a number, we are a person.

Feb 16, 2021

Quick reception, good privacy, friendly staff, clear instructions.

Feb 16, 2021

On time professional staff

Feb 16, 2021

I always feel that I get excellent care. My Dr. is Dr. Chan and she is a Great Doctor.

Feb 13, 2021

The check in and check out is professional and the employees are patient and helpful. I like the nurses and my doctor. I rarely have to wait very long in the waiting room. My doctor takes the time needed to take care of my needs and never rushes me.

Feb 13, 2021

Everyone is very nice! Dr. Thomas is very kind. I'm very comfortable with the people that work there.

Feb 13, 2021

Excellent office! Everyone is friendly and helpful. I feel that I have say in my treatment.

Feb 12, 2021

Always friendly and competent.

Feb 12, 2021

So far like doctors staff new to practice. Was tele medicine appointment perfer in person appointment

Feb 12, 2021

Everyone at the clinic was cordial, polite, courteous and professional. Just the way health care should be. Thank you.

Feb 10, 2021

Keystone Family has made it very easy for both my wife and me to get vaccinated. The staff freely communicates what to expect based on their experiences to relieve any apprehensions we may have had. As always, the facilities are immaculately clean and well organized. I would recommend Keystone to anyone who is looking for first class medical care.

Feb 10, 2021

Today's visit I was taken on time, check in was also quick and curious . Got the needle was given with no pain at all. Didn't even feel the pinch, everybody was very professional.

Feb 10, 2021

Great Service !! Doctor was so nice and understanding really listened to my concerns !!!

Feb 9, 2021

Very friendly staff. Drs are knowledgeably and discuss your healthcare concerns and needs .

Feb 9, 2021

The new doctor was kind, polite, caring. She and I looked over my medical records on the computer and asked if everything is correct. We both decided what care I needed instead of my new doctor assuming what care I needed. I needed intermediate assistance from another specialist that I see for care. She tried contacting the other specialist with me right there instead of doing this task later, but unfortunately, the other specialist was not in. She took my concerns very seriously. She did not give me a difficult time about anything; she did not have the know it all attitude like some doctors. She used kind words and was not rude like some doctors.

Feb 9, 2021

Never had a problem with the service

Feb 9, 2021

Dr James Owens is a patient, understanding Dr. who listened and has always been very helpful.

Feb 8, 2021

This visit was for a Covid Shot.

Feb 7, 2021

Everyone is pleasant and helpful.

Feb 6, 2021

The staff is friendly and very helpful. They treated me with respect and concern for my well-being. I feel confident in the care they provide.

Feb 6, 2021

Arrived checked in and got paperwork, before I completed it a nurse brought be back to a room, more paperwork to reed and then the vaccine in my left arm, I waited the 15 minutes and left. The vaccination spot was a little tender the next day no other reaction. I feel relieved to have been able to get the shot.

Feb 6, 2021

Was very happy with the service very well organized. The nurse was very efficient and courteous

Feb 6, 2021

I was able to be seen the same day, very well pleased with the services I received

Feb 6, 2021

I am always pleased with the care I receive from Dr. Choi; she is thorough and considerate. The entire staff is very upbeat and professional.

Feb 6, 2021

The office staff are professional, friendly, and respectful. Very easy to get an appointment. Our doctor (Dr. Thomas) is amazing. I’m so glad we found Keystone!!!

Feb 6, 2021

you are a remarkable Team. I am very thankful.

Feb 6, 2021

Excellent, professional care!

Feb 6, 2021

Friendly, caring, highly skilled care givers make visits easy and low stress.

Feb 6, 2021

Excellent care while I received my covid vaccine. I hardly felt the injection. I was watched carefully afterwards.

Feb 6, 2021

Great staff. Especially, with the pandemic—very exceptional care.

Feb 5, 2021

From the time you enter the front door you are always made to feel as though your concerns and issues about your health are important. My recent visit was for a Covid-19 vaccine. The staff has made getting the vaccine a very easy appointment. Other areas should watch how this practice does it.

Feb 3, 2021

Everyone is very friendly and caring and don’t rush me in and out

Feb 2, 2021

Everyone is friendly, knowledgeable and kind. Dr. Barb Haeckler is above all other Dr's I've ever ever seen in my 74 years!!

Feb 2, 2021

It was a great visit! Everyone is so kind!

Feb 1, 2021

Appointment was to receive the (1st) Covid vaccine shot. The nurse took me back almost before I had completed the check-in sheet. The longest wait was 30inutes after the shot because I am on a blood thinner and they wanted to monitor me for bleeding. The appointment for the 2nd shot was scheduled while I waited.

Feb 1, 2021

The day I received by 1st shot everything went smoothly and even a few minutes ahead of schedule. Everyone knew what to do and explained everything to me.

Feb 1, 2021

Always answers calls concerning problems with my problems. Gives me appointment as needed

Jan 30, 2021

I was stress free in seeing my doctor. In and out in a timely manner.

Jan 30, 2021

All of your employees were so care and comforting. I like before they do anything they explain the pros and cons, and all questions are answered.

Jan 30, 2021

excellent service, responsive

Jan 29, 2021

Dr Patterson is a great physician, she listens and time to answer any questions. I would recommend her to anyone needs a physician.

Jan 29, 2021

Dr. Haeckler is exactly what I look for in a doctor. She is kind, thorough, and she listens to her patients. She remembers you and talks to you like a friend while remaining professional. It's true that you often have to wait a while during your appointment, but she is well worth the wait. I appreciate her very much.

Jan 29, 2021

My husband and I have received thorough attention to all medical needs, appropriate referrals, and proactive recommendations and education. It was wonderful to be notified of COVID-19 vaccine availability and to be able to receive it in such an efficient manner.

Jan 26, 2021

Very timely. Treatment provided for problem provided

Jan 26, 2021

I appreciate Dr Thomas, she is very thorough and listens closely. Her address very pleasant as well.

Jan 23, 2021

Efficient. Knowledgeable.

Jan 21, 2021

I loved it. I had no new health issues and it was wonderful to have the opportunity to have a telephone check up which lasted a total of approximately 45 minutes. Waiting can be stressful for some of the population, which includes me. So much better than sitting in the doctor's office waiting a couple of hours (now behind a mask) to get the basics.

Jan 18, 2021

fast and friendly service. doctor caring and experienced

Jan 17, 2021

Awesome staffing and care.

Jan 17, 2021

Staff is very friedly and am very pleased with Dr Owens

Jan 15, 2021

Dr.Thomas is so awesome she was very nice and thorough. And she answered all the questions that I had . I would recommend Dr. Thomas to everyone.

Jan 13, 2021

Very clean, very few people in waiting room, practicing covid cleaning

Jan 12, 2021

The doctor and team were so kind and helpful to me when I was feeling at my worst. Dr Thomas really saved me by sending me for tests. I can't thank you all enough. Your compassion is awesome. Thank you!!!!

Jan 8, 2021

Dr. Choi always takes time to listen and help me. I am very thankful for her.

Jan 8, 2021

My visit yesterday went exceptional well, Dr. Thomas is a great doctor. Her new nurse, Karly is very good in fact I gave her a rating of 12

Jan 7, 2021

The doctor I saw spent a lot of time with me and was very kind and nice. She explained things in a very clear way.

Jan 2, 2021

Dr. Haeckler is the absolute best!

Jan 2, 2021

The nurse called before the doctor and was very pleasant and helpful. When Dr. Owens came on he was very pleasant very helpful and very caring. I love Dr. Owens and have told people about him and some are coming to him and some always say you have a very caring doctor. I tell them I know I do and I am very blessed to have Dr. Owens.

Jan 1, 2021

I rely on Dr. Haeckler to oversee all of my health issues. She is an excellent doctor and obviously cares about her patients.

Dec 29, 2020

These people are GREAT!!! From the girls who answer the phones to schedule, the nurses like mine Heather, and my doctor Jim Owens. Great service, friendly, informative, and most important to me, they take there time with you as a patient!!! Thank you folks for everything for do. Art

Dec 29, 2020

Very Cordial, and prompt.

Dec 27, 2020

Like my doctor. Little bit of a wait because she had a busy day. Great service by caring people.

Dec 24, 2020

Staff was safe and professional - answered all my questions.

Dec 23, 2020

The people are great, I just prefer an old fashioned smaller practice.

Dec 16, 2020

I like the telehealth visit. Dr Chan was very helpful.

Dec 16, 2020

Always great personal service from these folks

Dec 16, 2020

Dr Chan is truly an Amazing,Caring,Professional medical Provider. I have hd Dr. Chan now for 15 yrs. & she has always done eveeything possiable to provide adquate care to my medical needs. I am grateful to have Dr. Chan as my medical care provider & I highly recommend her

Dec 12, 2020

Everyone has always been very polite caring and professional. Dr. Heackler is one of the most compassionate and caring doctor that I've ever had. My parents absolutely loved her. My mom passed Dec 27, 2017. She made time out of her busy schedule to attend her service. Dad passed in 2019 Dr. Haeckler took great care of him physically, but his heart was so broken after losing mom that he could never accept her being gone. I myself was now broken and trying to figure out what my purpose in life was without them. She actually helped me tolook at things a little different. It gave me some peace.

Dec 11, 2020

Things went well. We will miss Dr. Steves but know he’s moving in to bigger things. Looking forward to seeing Dr. Owens

Dec 9, 2020

Everything went as planned .

Dec 7, 2020

I have been a patient of Keystone Health for many years. I am very happy with my Doctor Jennifer Chan and her staff.

Dec 6, 2020

I had many questions about being new to kidney disease. I left knowing I got all my questions answered & am much surer how to handle this new condition. Dr. Haeckler was very thorough & helped me understand what I could do to stop this disease from getting worse. I am so grateful to have Dr. Haeckler & her nurse.

Dec 6, 2020

Awesome Staff!! Very easy to speak to and ask questions. Very understanding and caring!!

Dec 6, 2020

Have not been in person to the office since Covid. But everyone is more than helpful on the telephone. Dr. Choi does an excellent job of helping me understand. Leslie works hard with my husband Dave and I with anything we might need done concerning Madison.thank you

Dec 5, 2020

Wish I had come to you months ago when I was in pain. Dr. Thomas spent a lot of time with me to determine the best course of action. I am very grateful.

Dec 4, 2020

Dr Haeckler and her staff are always ready to help me no matter how minor or major my health issues. So good to know they have my back.

Dec 4, 2020

Professional and friendly staff. Dr. James Owens is top notch.

Dec 2, 2020

Always happy with my medical care

Nov 30, 2020

Dr. Steve's and his staff are excellent

Nov 28, 2020

Prompt, professional office. Dr. Owens is very thorough and takes time to listen.

Nov 28, 2020

Appointment made same day

Nov 26, 2020

friendly associates, , easy check in

Nov 25, 2020

Great docs wait time in exam room way too long and then rushed with me

Nov 25, 2020

My entire experience was positive. The receptionist was friendly. I did not wait long to be seen. The nurse was kind and spent a good amount of time listening and noting what I was telling her. Dr. Patterson also seemed able to take her time with me and was knowledgeable about the issues that I was describing. I was very pleased with the visit.

Nov 22, 2020

Everyone I came in contact with was professional and friendly - absolutely great! Dr. Chan is perhaps the best doctor in South-central Pennsylvania. Thanks.

Nov 20, 2020

Very nice to all who talked with me.

Nov 20, 2020

I love the providers at Keystone Family Medicine.

Nov 20, 2020

This is a great practice, I have always felt comfortable with the doctors here.

Nov 17, 2020

Rating is 5 plus stars. Everyone who I dealt with were knowledgeable and nice

Nov 17, 2020

Short wait, nice staff, great Doctor.

Nov 13, 2020

You have physicians who listen to what is bothering you.

Nov 12, 2020

I have already submitted a review in the past. Five stars. BUT, I want you to know, I have NO PROBLEM waiting for Dr. Haeckler no matter how long it takes. I know when I make the appt that I will likely have to wait. I know that she is compassionate and thorough, which is why I wait. She treats all of her patients this way, so I will not be impatient as she gives awesome care to others. I told her one day that she doesn't have to apologize to me when she enters the exam room because she's late. The first time she did that my smile was huge because I'm so grateful for her. I never minded waiting when I saw Dr. Varkey either. I had a super doctor before I moved to this area 16 years ago, Dr. Toren. I also waited for him. "Good things come to those who wait."

Nov 12, 2020

my respect for Dr. David Steves has been unwavering over the years of our doctor/patient relationship. It is because of him that I have stayed with Keystone Family Medicine.

Nov 12, 2020

Liked the short wait and professional service.

Nov 11, 2020

Everyone Listened at my appointment and took care of my needs

Nov 11, 2020

Waited for 45 min. Had me confused with another patient. Had to end up rescheduling my appt.

Nov 9, 2020

All my health needs have been met by competent and efficient team members!

Nov 7, 2020

You all are absolutely awesome mostly prompt with appt time I enjoy my visits with Dr Chan

Nov 7, 2020

Prompt, professional and friendly.

Nov 5, 2020

I was pleased with every aspect of my visit and the care I received at Keystone Family Medicine. I was taken in at my appointment time and thoroughly examined by Dr. Gaudiose. It was determined that a referral to an ophthalmologist and Dr. G help arrange that consult. I did not feel rushed at anytime. Very thankful for the great service.

Nov 4, 2020

I’m not really a go to the doctors type of person. I have always had problem with pain for as long as I can remember. I’ve went to several doctors throughout my years and given up multiple times because no one was willing to do all I was asking for, until I met Dr. Owens. He listened to me and for that I can not thank him enough. He seems as if he genuinely cares about my issues and concerns and taking the correct steps to get me answers. The front of staff members as well as the nurses are also very inviting and informative and make you feel that you’re welcomed from check-in to check-out. Top notch service all around !

Nov 2, 2020

the staff is grat and the doctor is caring and very thourough.

Nov 2, 2020

everyone is courteous and nice

Nov 1, 2020

Nurse, staff, and Dr. Steve's are always polite, considerate, take their time, and listen to your concerns.

Oct 31, 2020

Appreciate how in depth your appointments are. All questions are answered to the best of your knowledge. You all care about your patients care!

Oct 30, 2020

Even when I have been unable to schedule with my pcp, I have had very good experiences with KFP.

Oct 29, 2020

very thorough !! good healthcare!!!

Oct 26, 2020

very kind staff and doctor

Oct 21, 2020

I was in and out very quickly. My needs were addressed and the staff was very pleasant.

Oct 19, 2020

Doctors really listen and spend time with you getting to the root of the issue to find the best treatment. They trust you know yourself and take your opinion of what you need into consideration. The nurses have great bedside manner.

Oct 17, 2020

I've been a patient for 3 years, and have always received friendly and professional service. Dr. Haeckler is a very caring and efficient doctor.

Oct 13, 2020

Always happy with my visits. My doctor cares and is always helpful.

Oct 3, 2020

It was a good visit ,for the first time ,will se the next time.

Oct 3, 2020

We are super satisfied with Keystone Family and Dr. Chan.

Sep 29, 2020

Thank you for the care and attention I received as a new patient. I have already referred Keystone Family Medicine to some friends. I felt very comfortable with my doctor and nurse. The staff from the outside in were very pleasant and helpful. Thanks to all.

Sep 23, 2020

The staff and our doctor is wonderful, we were in and out very quickly

Sep 22, 2020

Dr Haeckler is awesome. Wouldn't think of going to another PCP. She listens and takes time with her patients. She's very thorough. The office is always clean and everyone is professional and friendly.

Sep 18, 2020

Nurses and my doctor are nice and very friendly.

Sep 10, 2020

Dr Chan takes her time, goes threw everything with me. Happy with her.

Sep 10, 2020

Very straightforward and is genuinely concern about his patient’s well-being. He is very particular with proper diet and exercise which is vital to obesity prevention. You need someone who will you steer you in the right direction!

Sep 7, 2020

I AM VERY SATISFIED WITH THE SERVICE MY GIRLS RECEIVED. I APPRECIATED THE CURBSIDE TEMPERATURE TAKING. THE RECEPTIONIST WAS VERY FRIENDLY. THE NURSE WAS POLITE , FRIENDLY , AND VERY PROFESSIONAL. DR PATTERSON IS AWESOME. MY GIRLS SAID THAT THEY REALLY LIKED THE DR PATTERSON.

Sep 4, 2020

Always great service and easy to get appointment.Practitioners are very knowledgeable and efficient

Sep 4, 2020

Very professional and kind at a very embarassing time. Will definitely stay with them and recommend them to others.

Sep 3, 2020

This was my initial appointment with C Moschetti. She was amazing. The staff is very friendly and helpful.

Aug 25, 2020

I was very pleased with the time that was taken with me by the Dr and she listened to everything I said to her and tried to help

Aug 20, 2020

I love Stacy! These people are super friendly and are always great!

Aug 19, 2020

I find keystone staff to be efficient and professional. I am above pleased with Dr Rebecca Patterson. She listens to my concerns and is very proactive with addressing my health issues.

Aug 15, 2020

Very quick on my visit. In and out, thank you

Aug 3, 2020

With covid a ever present threat We appreciate. The video visit. It helps us feel connected. Seeing u on video Is almost as good as in person

Jul 28, 2020

Always liked seeing Dr Steves, he's always more then pleasant and is very thorough and understanding. You can tell he cares and is a Dr for all the right reasons. He will give you understandable facts and reasons for any questions you may have

Jul 25, 2020

Short waiting time. Took his time going over my health info and gave pleanty of time for my questions.

Jul 11, 2020

Handled everything in a professional manner, especially during this covid 19

Jul 11, 2020

Dr. Owens is always understanding and caring. Thank you so much!

Jul 10, 2020

Nurse and doctor was very thorough in their respectful duties Doctor took time to answer questions and do a great examination Doctor and nurse was very friendly and put you at ease

Jul 8, 2020

The woman I seen was very kind and understanding. Took her time to listen to all my health concerns. Genuinely cared about my treatment and showed consideration to my entire well being.

Jul 2, 2020

I found the service very convenient since I work in Maryland, close to the West Virginia border. The only complaint is no one told me to wait for the doctor to call me before connecting. This caused me to lose battery life during the tell med visit. However, Dr. Haecker gave me her extension and we finished the visit by phone.

Jun 30, 2020

Telephone conference was successful.

Jun 30, 2020

Keystone has an awesome reputation of caring for their patients....so keep up the great outreach to the community....

Jun 30, 2020

Very thankful to Dr. Haeckler and her nurses for excellent surgery to remove cyst on my back.

Jun 30, 2020

I needed an appointment right away for some time sensitive issues and they got me in to see my Doctor within 2 days, and they took care of all my needs while I was there so I didn't have to make another appointment. They don't rush you out the door if you have questions they spend the extra time with you, and I like that.

Jun 30, 2020

Dr. Owens is great! He listens to my concerns as a parent. Getting an appointment is usually fast and easy and I love that they set aside slots for sick visits for kids to get them seen the same day.

Jun 30, 2020

I like my doctor a lot. She seems thorough and is always friendly.

Jun 30, 2020

Very good. Very respectful and no long waits

Jun 13, 2020

Very efficient considering all conditions

Jun 8, 2020

Once a year I see my Doctor, and she is great! Staff is super too! : )

Jun 6, 2020

The people at Keystone Family Medicine are the best. Pleasant, knowledgeable and professional. Dr. Patterson is the best PCP I have ever had, and I have had quite a few.

Jun 6, 2020

Thank you Dr Owens Very thorough as always

Jun 3, 2020

Everyone is very friendly and personable. The Doctor took her time to explain things to me and answer all of my questions.

Jun 2, 2020

Pleasant staff, excellent physicians, prompt attention and a caring attitude. These are elements sorely lacking in other practices that I've experienced.

Jun 2, 2020

Dr. Choi and the staff have always been kind, professional, and courteous. Dr. Choi takes the time ti listen and help when we have a medical need. I would recommend Keystone Family medicine to others,

May 28, 2020

Great service , very profesional. Good protocols before go in

May 23, 2020

Dr. Chan and the staff are friendly, thorough and professional - thanks.

May 19, 2020

I had a great experience at Keystone Family Medicine! They were very professional and timely.

May 19, 2020

I was new patient treat excellent

May 16, 2020

Dr. Haeckler was very accessible and helpful, as always. The online system is very efficient. We were able to reschedule to a time that worked. Thank you!

May 14, 2020

I was impressed by the care taken to allow me a safe office visit in accordance with the current virus pandemic. The roving nurse taking temperatures in the parking lot and the patient remains in the car until his office visit was a novel approach to the current virus situation.

May 6, 2020

This was my first appointment using the phone, and I'm not very "Techy" it went very smoothly. I felt safer not going to the medical building at this time.

May 5, 2020

Dr Heckler is the best doctor I ever had. She takes the time to listen and does all she can to help. She is a great access to Keystone and to the people.

Apr 28, 2020

Really appreciated the fact that I could have a teleconference with Dr. Steves in lieu of visiting him personally in the office during this time of quarantine.

Apr 24, 2020

dr chan was quite helpful about my medical issue especially since it was a phone appointment.

Apr 23, 2020

I like coming here because Dr. Chan is a very nice and thorough doctor. She’s great!

Apr 22, 2020

I had a bad cyst that had become infected, and the doctors and nurses took care of it very well. They really know their business, and if you are searching for a doctor, you should definitely choose this facility.

Apr 20, 2020

Everything that is usually covered in a face to face appointment was covered. I had questions answered and received some needed info.

Apr 15, 2020

Love the patient focus the amability of nurses and knowledge of Dr. I recently brought my mom from PR I pick keystone hospital for her and she live it. Not forgetting that she love that got translators or Spanish talking services. Thank you for everything in this time.

Apr 15, 2020

I love both of my Dr. Patterson and Dr. Gaudiose. They really listen to what going on with me and they give me honest feed back. I would recommend Keystone Family Medicine.

Apr 8, 2020

Easy and convenient great service and fast.

Apr 7, 2020

Very professional & attentive.

Apr 3, 2020

DRS AND NURSES ARE SOME OF THE BEST THERE ARE AROUND

Mar 31, 2020

Dr Haeckler is the best physician I have ever been to. She cares for her patients - everything about them and not just the problem they presented. She treats the whole person, takes time to listen and gives good advice. Wonderful!!

Mar 31, 2020

The service was excellent and our doctor explained everything to us

Mar 24, 2020

This is great doctor thank

Mar 18, 2020

my doctor is very polite and also takes the time to explain all items and answer any questions I have

Mar 13, 2020

As long as you schedule in the early AM it’s not a hassle. I love that Dr Haeckler takes her time an LISTENS TO U an what is going on !!! She reminds me of my childhood Dr back-in the day, Dr’s Davis & Dr Barton when Drs weren’t so rushed an took their time!!

Mar 12, 2020

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Mar 9, 2020

Doctors and nurses are great and take good care of there patients

Feb 19, 2020

I am pleased to be a patient of Dr. Barbara Haeckler at Keystone Health. The facility is nice, and the staff is friendly and helpful. I have complete confidence in Dr. Haeckler and appreciate her kindness and thorough attention to her patients.

Feb 18, 2020

It was my first visit with Dr. Patterson and I was very thankful to be able to share with her some health concerns and find that she was willing to listen and not wanting to rush through the appointment. I was treated with kindness and respect and that has not always been my experience at the doctor's office. Thank you so much.

Feb 15, 2020

I am always happy with the care Dr. Choi provides for me. She is very caring and always explains clearly what procedures I need.

Feb 14, 2020

Always great fast service quick appointments

Feb 7, 2020

Dr./ Haecker is the best!

Jan 26, 2020

professional , timely , competent , on all levels

Jan 14, 2020

Never have to wait, everyone is so friendly and the facility is clean and orderly.

Jan 10, 2020

Dr. David Steves is an important part of Keystone Health. He listens to his patients carefully answering questions with obvious knowledgeable answers. Always polite and very easy to work with. My wife and I are very happy using Keystone Health.

Jan 4, 2020

always a pleasant experience.

Dec 24, 2019

It’s been along time since I’ve had a doctor sit down, listen to me, and respond to me as an intelligent person. Most are eager to get through the time allotted by the organization, which barely gives the doctor time to reorder medications much less listen to new complaints or concerns, especially if you’re a complicated patient with multiple problems. Thank you Dr. Haekler (sp?), it’s good to know that some doctors still listen.

Dec 19, 2019

Great staff. Excellent doctor.

Dec 12, 2019

Dr.Choi Best,kind Good advise...

Dec 5, 2019

very friendly staff you don't have to wait long

Dec 4, 2019

Dr. Patterson is a caring, young doctor who listed to my concerns, and offered advise. I would recommend her to anyone needing a primary physician.

Nov 27, 2019

Keystone has been my health care provider for many years. I like that it's clean, people are professional and friendly and I especially like Dr. Barbara Haeckler. She is the BEST physician anywhere. She's been my PCP for 11 years!

Nov 27, 2019

Always look forward to go to Keystone. Everyone is so pleasant. My doctor is wonderful. Never would change from going there.

Nov 24, 2019

The reception staff were courteous and professional. The medical assistant was wonderful. I am so happy with Dr. Thomas. She’s extremely knowledgeable, easy to talk with, and has a calming presence. I’m feeling very happy with my decision to change my family care provider.

Nov 22, 2019

Dr. Chan and her staff are professional, pleasant, and thorough - outstanding.

Nov 22, 2019

Dr Haeckler is great! Very thorough and wise. Staff is efficient and helpful.

Nov 19, 2019

Everyone was friendly and Dr Chan was thorough and addressed all my questions

Nov 16, 2019

I love my PCP Dr. Steves, he and his staff take the best care of me. He coordinates all my issues and gets me in to see any special provider I might need. Everyone is so friendly.

Nov 15, 2019

Doctor Owens has been our family doctor for years. He is a very detailed and caring provider. we are very pleased with him. the staff at keystone family medicine is very helpful. Thank you all.

Nov 15, 2019

very humane and my doctor is very attentive

Nov 13, 2019

I think the staff at Keystone Family Medicine are very patient oriented, friendly and always pleasant to work with! If they don't have the answer.they will get it for you. They take their time with you at each appt andale sure you fully understand everything.

Nov 7, 2019

I just moved to the area a couple months ago and the staff at Keystone are very welcoming, knowledgeable, and caring. They even covered issues that I had never seen before and feel very safe taking my health care issues to.

Nov 4, 2019

was taken back to operatory earlier than apt time. no wait time....Always on time with previous appts. Stacey always patient and willing to listen to any concerns and explain what is needed. LOVE HER and her Nurse

Nov 4, 2019

So professional and polite. I feel secure knowing my health is in your hands.

Oct 30, 2019

Nice, clean office with professional and friendly staff. I brought two children in and their needs were addressed within 2 hours. I barely got the paperwork finished before they called us back. Very nice doctor, informative and courteous.

Oct 27, 2019

i THOUGHT DR OWENS WAS AS PRESCRIBED. TO THE POINT, THOROUGH, AND ALL BUSINESS. NO SUGAR COATING FROM THE DOCTOR LIKE YOU GET FROM MANY DOCTORS . MADE SOME GOOD COMMENTS ABOUT MY MEDICAL PROBLEMS AND OFFERED SOME DETAILED INSTRUCTIONS THAT SHOULD IMPROVE MY CURRENT CONDITIONS. WELL PLEASED WITH MY FIRST VISIT.

Oct 14, 2019

I never wait a long time to get into my appointment w/ my doctor.

Oct 11, 2019

Everyone was very nice upon my arrival all the way through my entire visit. Questions were answered and genuine concern was felt from the staff.

Oct 10, 2019

Very friendly and efficient staff. They take their time to explain everything. I never feel rushed when I go there.

Oct 8, 2019

Always great service and fast appointments

Oct 8, 2019

From check in to checkout all of the staff are kind,understanding,helpful,and professional. It is rare today to find a close knit group like those at keystone and they make you feel a part of that family. I would highly recommend them to anyone for your health needs . Danny

Oct 4, 2019

Dr. Choi is the most caring and compassionate doctor, am lucky to be her patient!

Oct 4, 2019

Every time I come, I am more impressed with the facility, the professionalism and pleasantness of everyone I deal with from check in, appt. and check out

Oct 4, 2019

good doctor get in and out quick

Oct 4, 2019

Everyone, from the doctor to the support staff, is pleasant and caring.

Sep 29, 2019

We see Dr Steves- he’s awesome!

Sep 28, 2019

Very professional in all areas. Pleasant, friendly people from scheduling to check-out.

Sep 28, 2019

It was a good experience.

Sep 26, 2019

Dr Choi is amazing and truly cares about her patients.

Sep 25, 2019

Dr Steve's is the best doctor I've ever had. He listens and explains things well and his bedside manner is awesome. He is very thorough and I never feel like I missed anything when I get home. My husband sees him too which is nice because he knows both of us and our health. If I ever have kids, they will be patients of his in the future.

Sep 25, 2019

Been coming here for years. Always professional and friendly.

Sep 20, 2019

Always treated with respect and kindness

Sep 20, 2019

I have been a patient of Dr. Owens for over five years and have been very satisfied with the excellent care and concern he has had for me. The staff at Keystone has always been very helpful in every way. Thank you for the quality care you provide for your patients.

Sep 11, 2019

YOU TAKE YOUR TIME WITH EVERYONE AND ANSWER QUESTIONS QUICKLY

Sep 11, 2019

The staff is wonderful and helpful, the nurse friendly and thorough and I love Doctor Owens 💚💚

Sep 5, 2019

Great place and service great staff

Sep 1, 2019

I got into my appointment relatively quickly. Dr. Steves was friendly, listened to my concerns, and addressed them all.

Aug 29, 2019

The people are all very friendly at Keystone. The admitting nurse was prompt and friendly doing the preliminaries. Dr. Chan was very thorough with her exam. I would recommend her to everyone!

Aug 29, 2019

Dr. Patterson is the perfect balance of professional and personable; She is knowledgeable on a broad range of topics and well verses in both traditional and alternative therapies. We highly recommend her!

Aug 26, 2019

My family and I have been going to this facility for years and love it. Dr. Owens is a great guys and terrific doctor, and all of the staff are very friendly and helpful.

Aug 18, 2019

5 star service was excellent will advise more people to check you out.

Aug 15, 2019

Neat environment, friendly nurses and workers

Aug 8, 2019

Great staff clean office almost always on time

Aug 8, 2019

I enjoy my visits with Dr. Steves. He is very personable. He takes his time with me and asks me if I have any questions, and what my thoughts are concerning my care.

Aug 6, 2019

All ways good fast service

Aug 3, 2019

Excellent appt. with Dr. Haechler

Jul 30, 2019

Dr.Steves is phenomenal and truly takes time to invest and encourage his patients.

Jul 27, 2019

Keystone is one of the only medical establishments that I have ever gone to where it is obvious that patients are their most important priority. After being in the ER at Waynesboro hospital I would rather visit Keystone if I have future problems. Dr. Chan is my regular Doctor. Doctor Gadiose is her vacation stand-in. Both doctors are easy to deal with. I felt cared for by both.

Jul 25, 2019

Efficient...caring...knowledgeable

Jul 23, 2019

Very professional and thoroughly took care of my medical needs

Jul 23, 2019

The visit was great. Dr. Chan always does a great job.

Jul 19, 2019

Always great,fast service

Jul 18, 2019

Each person I encountered from beginning to end of my appointment was very friendly and professional.

Jul 10, 2019

Dr Thomas was very attentive and made me feel hopeful she would be an excellent primary physician.

Jul 9, 2019

I love Dr. Thomas. She takes the time to talk to me and find some solutions to help me. She listens to me.

Jul 9, 2019

Keystone has patients care as a priority.

Jul 3, 2019

Dr. Steves is wonderful and very attentive. He is sure to listen to all concerns and makes your feel like you are a person not just a patient chart.

Jun 29, 2019

your service is excellent, highly recommended

Jun 28, 2019

We receive good service at Keystone Family Medicine...from check-in, to doctor's appointment, to check-out.

Jun 19, 2019

Very friendly staff. On time and had a thorough visit. Felt well-cared for in a professional environment.

Jun 19, 2019

The staff are friendly and professional, would definitely recommend

Jun 12, 2019

I just love Dr. Patterson!! She is very personable and is willing to listen to me!!

Jun 11, 2019

I was very pleased with my first visit to Keystone Family Medicine. Check-in and check-out was easy. I did not have to wait a long time to be called to see the doctor. The nurse and Dr. Chan were very pleasant and thorough with their exams. I would recommend this office to all who need a family doctor!

Jun 8, 2019

Dr Patterson was perfect!’ Connected with Kacie. Addressed modern day teen issues. Discussed everything with her and not me as the parent which is so important to her.

Jun 6, 2019

Dr.Choi She is great family doctor.

Jun 5, 2019

Dr. Owens is an amazing doctor. He is great with our children, most recently our new baby, always explaining everything and taking his time. We were extremely impressed by his visits everyday to the hospital to check on our son in his first few days of life and continued follow up afterwards!

May 17, 2019

I have never had a bad experience with Keystone Family Medicine. Excellent care from professional, caring staff members.

May 14, 2019

the RN was very nice I think her name was Rosie and she was very friendly with me and my mom and she give me great advice and my DOCTOR her name is Patterson she was very friendly and she listening to what I had to say I got to give you guys two thumbs up KEEP UP THE GOOD WORK!!!!!!!!!!!!!

May 10, 2019