Keystone Family Medicine

Leading the way to a healthier community!

Star Star Star Star Star 240 Reviews

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Reviews

StarStarStarStarStar Great Way to Save the Doctor and the Patient Time —    (Patient since 2021)

I loved it. I had no new health issues and it was wonderful to have the opportunity to have a telephone check up which lasted a total of approximately 45 minutes. Waiting can be stressful for some of the population, which includes me. So much better than sitting in the doctor's office waiting a couple of hours (now behind a mask) to get the basics.


StarStarStarStarStar fast and friendly service. doctor caring and ex... —    (Patient since 2021)

fast and friendly service. doctor caring and experienced


StarStarStarStarStar Awesome staffing and care. —    (Patient since 2020)

Awesome staffing and care.


StarStarStarStarStar Staff is very friedly and am very pleased with ... —    (Patient since 2021)

Staff is very friedly and am very pleased with Dr Owens


StarStarStarStarStar Dr.Thomas is so awesome she was very nice and t... —    (Patient since 2021)

Dr.Thomas is so awesome she was very nice and thorough. And she answered all the questions that I had . I would recommend Dr. Thomas to everyone.


StarStarStarStarStar Very clean, very few people in waiting room, pr... —    (Patient since 2021)

Very clean, very few people in waiting room, practicing covid cleaning


StarStarStarStarStar The doctor and team were so kind and helpful to... —    (Patient since 2021)

The doctor and team were so kind and helpful to me when I was feeling at my worst. Dr Thomas really saved me by sending me for tests. I can't thank you all enough. Your compassion is awesome. Thank you!!!!


StarStarStarStarStar Dr. Choi always takes time to listen and help m... —    (Patient since 2021)

Dr. Choi always takes time to listen and help me. I am very thankful for her.


StarStarStarStarStar My visit yesterday went exceptional well, Dr. T... —    (Patient since 2020)

My visit yesterday went exceptional well, Dr. Thomas is a great doctor. Her new nurse, Karly is very good in fact I gave her a rating of 12


StarStarStarStarStar The doctor I saw spent a lot of time with me an... —    (Patient since 2020)

The doctor I saw spent a lot of time with me and was very kind and nice. She explained things in a very clear way.


StarStarStarStarStar Dr. Haeckler is the absolute best! —    (Patient since 2020)

Dr. Haeckler is the absolute best!


StarStarStarStarStar The nurse called before the doctor and was very... —    (Patient since 2020)

The nurse called before the doctor and was very pleasant and helpful. When Dr. Owens came on he was very pleasant very helpful and very caring. I love Dr. Owens and have told people about him and some are coming to him and some always say you have a very caring doctor. I tell them I know I do and I am very blessed to have Dr. Owens.


StarStarStarStarStar Trusted Medical Oversight.. —    (Patient since 2020)

I rely on Dr. Haeckler to oversee all of my health issues. She is an excellent doctor and obviously cares about her patients.


StarStarStarStarStar Excellent medical care!!! —    (Patient since 2020)

These people are GREAT!!! From the girls who answer the phones to schedule, the nurses like mine Heather, and my doctor Jim Owens. Great service, friendly, informative, and most important to me, they take there time with you as a patient!!! Thank you folks for everything for do. Art


StarStarStarStarNo Star Very Cordial, and prompt.  —    (Patient since 2020)

Very Cordial, and prompt.


StarStarStarStarNo Star Like my doctor. Little bit of a wait because s... —    (Patient since 2020)

Like my doctor. Little bit of a wait because she had a busy day. Great service by caring people.


StarStarStarStarStar Staff was safe and professional - answered all ... —    (Patient since 2020)

Staff was safe and professional - answered all my questions.


StarStarStarStarNo Star The people are great, I just prefer an old fash... —    (Patient since 2020)

The people are great, I just prefer an old fashioned smaller practice.


StarStarStarStarStar I like the telehealth visit. Dr Chan was very h... —    (Patient since 2020)

I like the telehealth visit. Dr Chan was very helpful.


StarStarStarStarStar Always great personal service from these folks ... —    (Patient since 2020)

Always great personal service from these folks


StarStarStarStarStar Dr Chan is truly an Amazing,Caring,Professional... —    (Patient since 2020)

Dr Chan is truly an Amazing,Caring,Professional medical Provider. I have hd Dr. Chan now for 15 yrs. & she has always done eveeything possiable to provide adquate care to my medical needs. I am grateful to have Dr. Chan as my medical care provider & I highly recommend her


StarStarStarStarStar Everyone has always been very polite caring and... —    (Patient since 2020)

Everyone has always been very polite caring and professional. Dr. Heackler is one of the most compassionate and caring doctor that I've ever had. My parents absolutely loved her. My mom passed Dec 27, 2017. She made time out of her busy schedule to attend her service. Dad passed in 2019 Dr. Haeckler took great care of him physically, but his heart was so broken after losing mom that he could never accept her being gone. I myself was now broken and trying to figure out what my purpose in life was without them. She actually helped me tolook at things a little different. It gave me some peace.


StarStarStarStarNo Star Things went well. —    (Patient since 2020)

Things went well. We will miss Dr. Steves but know he’s moving in to bigger things. Looking forward to seeing Dr. Owens


StarStarStarStarStar Everything went as planned . —    (Patient since 2020)

Everything went as planned .


StarStarStarStarStar Very Happy Patient —    (Patient since 2020)

I have been a patient of Keystone Health for many years. I am very happy with my Doctor Jennifer Chan and her staff.


StarStarStarStarStar I had many questions about being new to kidney ... —    (Patient since 2020)

I had many questions about being new to kidney disease. I left knowing I got all my questions answered & am much surer how to handle this new condition. Dr. Haeckler was very thorough & helped me understand what I could do to stop this disease from getting worse. I am so grateful to have Dr. Haeckler & her nurse.


StarStarStarStarStar Awesome Staff!! Very easy to speak to and ask q... —    (Patient since 2020)

Awesome Staff!! Very easy to speak to and ask questions. Very understanding and caring!!


StarStarStarNo StarNo Star Have not been in person to the office since Cov... —    (Patient since 2020)

Have not been in person to the office since Covid. But everyone is more than helpful on the telephone. Dr. Choi does an excellent job of helping me understand. Leslie works hard with my husband Dave and I with anything we might need done concerning Madison.thank you


StarStarStarStarStar Wish I had come to you months ago when I was in... —    (Patient since 2020)

Wish I had come to you months ago when I was in pain. Dr. Thomas spent a lot of time with me to determine the best course of action. I am very grateful.


StarStarStarStarStar Dr Haeckler and her staff are always there to h... —    (Patient since 2020)

Dr Haeckler and her staff are always ready to help me no matter how minor or major my health issues. So good to know they have my back.


StarStarStarStarStar Quality healthy care —    (Patient since 2020)

Professional and friendly staff. Dr. James Owens is top notch.


StarStarStarStarStar Always happy with my medical care —    (Patient since 2020)

Always happy with my medical care


StarStarStarStarStar Dr. Steve's and his staff are excellent —    (Patient since 2020)

Dr. Steve's and his staff are excellent


StarStarStarStarStar Prompt, professional office. Dr. Owens is very... —    (Patient since 2020)

Prompt, professional office. Dr. Owens is very thorough and takes time to listen.


StarStarStarStarStar Appointment made sameda —    (Patient since 2020)

Appointment made same day


StarStarStarStarStar friendly associates, , easy check in —    (Patient since 2020)

friendly associates, , easy check in


StarStarStarStarStar Great docs wait time in exam room way too long ... —    (Patient since 2020)

Great docs wait time in exam room way too long and then rushed with me


StarStarStarStarStar Friendly, knowledgeable and attentive staff —    (Patient since 2020)

My entire experience was positive. The receptionist was friendly. I did not wait long to be seen. The nurse was kind and spent a good amount of time listening and noting what I was telling her. Dr. Patterson also seemed able to take her time with me and was knowledgeable about the issues that I was describing. I was very pleased with the visit.


StarStarStarStarStar Everyone I came in contact with was professiona... —    (Patient since 2020)

Everyone I came in contact with was professional and friendly - absolutely great! Dr. Chan is perhaps the best doctor in South-central Pennsylvania. Thanks.


StarStarStarStarStar Very nice to all who talked with me. —    (Patient since 2020)

Very nice to all who talked with me.


StarStarStarStarNo Star I love the providers at Keystone Family Medicin... —    (Patient since 2020)

I love the providers at Keystone Family Medicine.


StarStarStarStarStar This is a great practice, I have always felt co... —    (Patient since 2020)

This is a great practice, I have always felt comfortable with the doctors here.


StarStarStarStarStar Rating is 5 plus stars. Everyone who I dealt w... —    (Patient since 2020)

Rating is 5 plus stars. Everyone who I dealt with were knowledgeable and nice


StarStarStarStarStar Short wait, nice staff, great Doctor. —    (Patient since 2020)

Short wait, nice staff, great Doctor.


StarStarStarStarStar You have physicians who listen to what is bothe... —    (Patient since 2020)

You have physicians who listen to what is bothering you.


StarStarStarStarStar I have already submitted a review in the past. ... —    (Patient since 2020)

I have already submitted a review in the past. Five stars. BUT, I want you to know, I have NO PROBLEM waiting for Dr. Haeckler no matter how long it takes. I know when I make the appt that I will likely have to wait. I know that she is compassionate and thorough, which is why I wait. She treats all of her patients this way, so I will not be impatient as she gives awesome care to others. I told her one day that she doesn't have to apologize to me when she enters the exam room because she's late. The first time she did that my smile was huge because I'm so grateful for her. I never minded waiting when I saw Dr. Varkey either. I had a super doctor before I moved to this area 16 years ago, Dr. Toren. I also waited for him. "Good things come to those who wait."


StarStarStarStarStar my respect for Dr. David Steves has been unwave... —    (Patient since 2020)

my respect for Dr. David Steves has been unwavering over the years of our doctor/patient relationship. It is because of him that I have stayed with Keystone Family Medicine.


StarStarStarStarNo Star Liked the short wait and professional service. —    (Patient since 2020)

Liked the short wait and professional service.


StarStarStarStarStar Everyone Listened at my appointment and took ca... —    (Patient since 2020)

Everyone Listened at my appointment and took care of my needs


StarStarStarNo StarNo Star Waited for 45 min. Had me confused with another... —    (Patient since 2020)

Waited for 45 min. Had me confused with another patient. Had to end up rescheduling my appt.


StarStarStarStarStar All my health needs have been met by competent ... —    (Patient since 2020)

All my health needs have been met by competent and efficient team members!


StarStarStarStarStar You all are absolutely awesome mostly prompt wi... —    (Patient since 2020)

You all are absolutely awesome mostly prompt with appt time I enjoy my visits with Dr Chan


StarStarStarStarStar Prompt, professional and friendly.  —    (Patient since 2020)

Prompt, professional and friendly.


StarStarStarStarStar I was pleased with every aspect of my visit and... —    (Patient since 2020)

I was pleased with every aspect of my visit and the care I received at Keystone Family Medicine. I was taken in at my appointment time and thoroughly examined by Dr. Gaudiose. It was determined that a referral to an ophthalmologist and Dr. G help arrange that consult. I did not feel rushed at anytime. Very thankful for the great service.


StarStarStarStarStar  —    (Patient since 2020)

I’m not really a go to the doctors type of person. I have always had problem with pain for as long as I can remember. I’ve went to several doctors throughout my years and given up multiple times because no one was willing to do all I was asking for, until I met Dr. Owens. He listened to me and for that I can not thank him enough. He seems as if he genuinely cares about my issues and concerns and taking the correct steps to get me answers. The front of staff members as well as the nurses are also very inviting and informative and make you feel that you’re welcomed from check-in to check-out. Top notch service all around !


StarStarStarStarStar the staff is grat and the doctor is caring and ... —    (Patient since 2020)

the staff is grat and the doctor is caring and very thourough.


StarStarStarStarStar everyone is courteous and nice —    (Patient since 2020)

everyone is courteous and nice


StarStarStarStarStar Nurse, staff, and Dr. Steve's are always polite... —    (Patient since 2020)

Nurse, staff, and Dr. Steve's are always polite, considerate, take their time, and listen to your concerns.


StarStarStarStarStar Appreciate how in depth your appointments are. ... —    (Patient since 2020)

Appreciate how in depth your appointments are. All questions are answered to the best of your knowledge. You all care about your patients care!


StarStarStarStarStar Even when I have been unable to schedule with m... —    (Patient since 2020)

Even when I have been unable to schedule with my pcp, I have had very good experiences with KFP.


StarStarStarStarStar very thorough !! good healthcare!!!  —    (Patient since 2020)

very thorough !! good healthcare!!!


StarStarStarStarStar very kind staff and doctor —    (Patient since 2020)

very kind staff and doctor


StarStarStarStarStar I was in and out very quickly. My needs were ad... —    (Patient since 2019)

I was in and out very quickly. My needs were addressed and the staff was very pleasant.


StarStarStarStarStar Doctors really listen and spend time with you g... —    (Patient since 2019)

Doctors really listen and spend time with you getting to the root of the issue to find the best treatment. They trust you know yourself and take your opinion of what you need into consideration. The nurses have great bedside manner.


StarStarStarStarStar I've been a patient for 3 years, and have alway... —    (Patient since 2018)

I've been a patient for 3 years, and have always received friendly and professional service. Dr. Haeckler is a very caring and efficient doctor.


StarStarStarStarStar Always happy with my visits. My doctor cares an... —    (Patient since 2019)

Always happy with my visits. My doctor cares and is always helpful.


StarStarStarNo StarNo Star It was a good visit ,for the first time ,will s... —    (Patient since 2020)

It was a good visit ,for the first time ,will se the next time.


StarStarStarStarStar We are super satisfied with Keystone Family and... —    (Patient since 2018)

We are super satisfied with Keystone Family and Dr. Chan.


StarStarStarStarStar Thank you for the care and attention I received... —    (Patient since 2020)

Thank you for the care and attention I received as a new patient. I have already referred Keystone Family Medicine to some friends. I felt very comfortable with my doctor and nurse. The staff from the outside in were very pleasant and helpful. Thanks to all.


StarStarStarStarStar The staff and our doctor is wonderful, we were... —    (Patient since 2019)

The staff and our doctor is wonderful, we were in and out very quickly


StarStarStarStarStar Dr Haeckler is awesome.  —    (Patient since 2020)

Dr Haeckler is awesome. Wouldn't think of going to another PCP. She listens and takes time with her patients. She's very thorough. The office is always clean and everyone is professional and friendly.


StarStarStarStarStar Nurses and my doctor are nice and very friendly... —    (Patient since 2019)

Nurses and my doctor are nice and very friendly.


StarStarStarStarStar Dr Chan takes her time, goes threw everything w... —    (Patient since 2020)

Dr Chan takes her time, goes threw everything with me. Happy with her.


StarStarStarStarStar Very straightforward and is genuinely concern a... —    (Patient since 2020)

Very straightforward and is genuinely concern about his patient’s well-being. He is very particular with proper diet and exercise which is vital to obesity prevention. You need someone who will you steer you in the right direction!


StarStarStarStarStar I AM VERY SATISFIED WITH THE SERVICE MY GIRLS R... —    (Patient since 2019)

I AM VERY SATISFIED WITH THE SERVICE MY GIRLS RECEIVED. I APPRECIATED THE CURBSIDE TEMPERATURE TAKING. THE RECEPTIONIST WAS VERY FRIENDLY. THE NURSE WAS POLITE , FRIENDLY , AND VERY PROFESSIONAL. DR PATTERSON IS AWESOME. MY GIRLS SAID THAT THEY REALLY LIKED THE DR PATTERSON.


StarStarStarStarStar Always great service and easy to get appointmen... —    (Patient since 2020)

Always great service and easy to get appointment.Practitioners are very knowledgeable and efficient


StarStarStarStarStar Very professional and kind at a very embarassin... —    (Patient since 2020)

Very professional and kind at a very embarassing time. Will definitely stay with them and recommend them to others.


StarStarStarStarStar This was my initial appointment with C Moschett... —    (Patient since 2020)

This was my initial appointment with C Moschetti. She was amazing. The staff is very friendly and helpful.


StarStarStarStarStar  —    (Patient since 2020)

I was very pleased with the time that was taken with me by the Dr and she listened to everything I said to her and tried to help


StarStarStarStarStar I love Stacy! These people are super friendly a... —    (Patient since 2018)

I love Stacy! These people are super friendly and are always great!


StarStarStarStarStar  —    (Patient since 2019)

I find keystone staff to be efficient and professional. I am above pleased with Dr Rebecca Patterson. She listens to my concerns and is very proactive with addressing my health issues.


StarStarStarStarStar Very quick on my visit. In and out, thank y —    (Patient since 2020)

Very quick on my visit. In and out, thank you


StarStarStarStarStar With covid a ever present threatWe appreciate.... —    (Patient since 2020)

With covid a ever present threat We appreciate. The video visit. It helps us feel connected. Seeing u on video Is almost as good as in person


StarStarStarStarStar Always liked seeing Dr Steves. —    (Patient since 2019)

Always liked seeing Dr Steves, he's always more then pleasant and is very thorough and understanding. You can tell he cares and is a Dr for all the right reasons. He will give you understandable facts and reasons for any questions you may have


StarStarStarStarStar Short waiting time. Took his time going over my... —    (Patient since 2020)

Short waiting time. Took his time going over my health info and gave pleanty of time for my questions.


StarStarStarStarStar Handled everything in a professional manner, es... —    (Patient since 2020)

Handled everything in a professional manner, especially during this covid 19


StarStarStarStarStar Dr. Owens is always understanding and caring. T... —    (Patient since 2019)

Dr. Owens is always understanding and caring. Thank you so much!


StarStarStarStarStar Nurse and doctor was very thorough in their res... —    (Patient since 2020)

Nurse and doctor was very thorough in their respectful duties Doctor took time to answer questions and do a great examination Doctor and nurse was very friendly and put you at ease


StarStarStarStarStar The woman I seen was very kind and understandin... —    (Patient since 2021)

The woman I seen was very kind and understanding. Took her time to listen to all my health concerns. Genuinely cared about my treatment and showed consideration to my entire well being.


StarStarStarStarNo Star I found the service very convient since I work ... —    (Patient since 2020)

I found the service very convenient since I work in Maryland, close to the West Virginia border. The only complaint is no one told me to wait for the doctor to call me before connecting. This caused me to lose battery life during the tell med visit. However, Dr. Haecker gave me her extension and we finished the visit by phone.


StarStarStarStarStar Telephone conference was successful. —    (Patient since 2019)

Telephone conference was successful.


StarStarStarStarStar Keystone has an awesome reputation of caring fo... —    (Patient since 2018)

Keystone has an awesome reputation of caring for their patients....so keep up the great outreach to the community....


StarStarStarStarStar Very thankful to Dr. Haeckler and her nurses fo... —    (Patient since 2019)

Very thankful to Dr. Haeckler and her nurses for excellent surgery to remove cyst on my back.


StarStarStarStarStar Best Doc's Ever —    (Patient since 2018)

I needed an appointment right away for some time sensitive issues and they got me in to see my Doctor within 2 days, and they took care of all my needs while I was there so I didn't have to make another appointment. They don't rush you out the door if you have questions they spend the extra time with you, and I like that.


StarStarStarStarStar Dr. Owens is great! He listens to my concerns a... —    (Patient since 2018)

Dr. Owens is great! He listens to my concerns as a parent. Getting an appointment is usually fast and easy and I love that they set aside slots for sick visits for kids to get them seen the same day.


StarStarStarStarStar Good care here. —    (Patient since 2020)

I like my doctor a lot. She seems thorough and is always friendly.


StarStarStarStarStar Very good. Very respectful and no long waits  —    (Patient since 2021)

Very good. Very respectful and no long waits


StarStarStarStarNo Star Very efficient considering all conditions —    (Patient since 2021)

Very efficient considering all conditions


StarStarStarStarStar Always happy! : ) —    (Patient since 2020)

Once a year I see my Doctor, and she is great! Staff is super too! : )


StarStarStarStarStar Great Place for Family Practice Medicine  —    (Patient since 2021)

The people at Keystone Family Medicine are the best. Pleasant, knowledgeable and professional. Dr. Patterson is the best PCP I have ever had, and I have had quite a few.


StarStarStarStarStar Thank you Dr Owens  —    (Patient since 2019)

Thank you Dr Owens Very thorough as always


StarStarStarStarStar  —    (Patient since 2020)

Everyone is very friendly and personable. The Doctor took her time to explain things to me and answer all of my questions.


StarStarStarStarStar Pleasant staff, excellent physicians, prompt at... —    (Patient since 2019)

Pleasant staff, excellent physicians, prompt attention and a caring attitude. These are elements sorely lacking in other practices that I've experienced.


StarStarStarStarStar Dr. Choi and the staff have always been kind, p... —    (Patient since 2021)

Dr. Choi and the staff have always been kind, professional, and courteous. Dr. Choi takes the time ti listen and help when we have a medical need. I would recommend Keystone Family medicine to others,


StarStarStarStarStar Great service , very profesional. Good protocol... —    (Patient since 2021)

Great service , very profesional. Good protocols before go in


StarStarStarStarStar  —    (Patient since 2020)

Dr. Chan and the staff are friendly, thorough and professional - thanks.


StarStarStarStarStar I had a great experience at Keystone Family Med... —    (Patient since 2020)

I had a great experience at Keystone Family Medicine! They were very professional and timely.


StarStarStarStarStar  —    (Patient since 2020)

I was new patient treat excellent


StarStarStarStarNo Star Dr. Haeckler was very accessible and helpful, a... —    (Patient since 2019)

Dr. Haeckler was very accessible and helpful, as always. The online system is very efficient. We were able to reschedule to a time that worked. Thank you!


StarStarStarStarStar The Jarhead —    (Patient since 2020)

I was impressed by the care taken to allow me a safe office visit in accordance with the current virus pandemic. The roving nurse taking temperatures in the parking lot and the patient remains in the car until his office visit was a novel approach to the current virus situation.


StarStarStarStarStar  —    (Patient since 2019)

This was my first appointment using the phone, and I'm not very "Techy" it went very smoothly. I felt safer not going to the medical building at this time.


StarStarStarStarStar Dr Heckler is the best doctor I ever had. She ... —    (Patient since 2018)

Dr Heckler is the best doctor I ever had. She takes the time to listen and does all she can to help. She is a great access to Keystone and to the people.


StarStarStarStarStar Teleconference Visit —    (Patient since 2020)

Really appreciated the fact that I could have a teleconference with Dr. Steves in lieu of visiting him personally in the office during this time of quarantine.


StarStarStarStarStar  —    (Patient since 2021)

dr chan was quite helpful about my medical issue especially since it was a phone appointment.


StarStarStarStarStar I like coming here because Dr. Chan is a very n... —    (Patient since 2020)

I like coming here because Dr. Chan is a very nice and thorough doctor. She’s great!


StarStarStarStarStar Quick and Professional Service —    (Patient since 2019)

I had a bad cyst that had become infected, and the doctors and nurses took care of it very well. They really know their business, and if you are searching for a doctor, you should definitely choose this facility.


StarStarStarStarStar Everything covered .. —    (Patient since 2021)

Everything that is usually covered in a face to face appointment was covered. I had questions answered and received some needed info.


StarStarStarStarStar Love the patient focus the amability of nurses ... —    (Patient since 2019)

Love the patient focus the amability of nurses and knowledge of Dr. I recently brought my mom from PR I pick keystone hospital for her and she live it. Not forgetting that she love that got translators or Spanish talking services. Thank you for everything in this time.


StarStarStarStarStar I love both of my Dr. Patterson and Dr. Gaudios... —    (Patient since 2019)

I love both of my Dr. Patterson and Dr. Gaudiose. They really listen to what going on with me and they give me honest feed back. I would recommend Keystone Family Medicine.


StarStarStarStarStar Easy and convenient great service and fast.  —    (Patient since 2020)

Easy and convenient great service and fast.


StarStarStarStarStar Very professional & attentive.  —    (Patient since 2019)

Very professional & attentive.


StarStarStarStarStar DRS AND NURSES ARE SOME OF THE BEST THERE ARE A... —    (Patient since 2018)

DRS AND NURSES ARE SOME OF THE BEST THERE ARE AROUND


StarStarStarStarStar Dr Haeckler Is The Best Physician I Know —    (Patient since 2020)

Dr Haeckler is the best physician I have ever been to. She cares for her patients - everything about them and not just the problem they presented. She treats the whole person, takes time to listen and gives good advice. Wonderful!!


StarStarStarStarStar The service was excellent and our doctor explai... —    (Patient since 2019)

The service was excellent and our doctor explained everything to us


StarStarStarStarStar This is great doctor tha —    (Patient since 2018)

This is great doctor thank


StarStarStarStarStar my doctor is very polite and also takes the tim... —    (Patient since 2021)

my doctor is very polite and also takes the time to explain all items and answer any questions I have


StarStarStarStarStar AM early Scheduling WORKS!!😉 —    (Patient since 2019)

As long as you schedule in the early AM it’s not a hassle. I love that Dr Haeckler takes her time an LISTENS TO U an what is going on !!! She reminds me of my childhood Dr back-in the day, Dr’s Davis & Dr Barton when Drs weren’t so rushed an took their time!!


StarStarStarStarStar 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 —    (Patient since 2021)

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍


StarStarStarStarStar Doctors and nurses are great and take good care... —    (Patient since 2019)

Doctors and nurses are great and take good care of there patients


StarStarStarStarStar Satisfied Patient Recommends Keystone —    (Patient since 2021)

I am pleased to be a patient of Dr. Barbara Haeckler at Keystone Health. The facility is nice, and the staff is friendly and helpful. I have complete confidence in Dr. Haeckler and appreciate her kindness and thorough attention to her patients.


StarStarStarStarStar Thank you —    (Patient since 2020)

It was my first visit with Dr. Patterson and I was very thankful to be able to share with her some health concerns and find that she was willing to listen and not wanting to rush through the appointment. I was treated with kindness and respect and that has not always been my experience at the doctor's office. Thank you so much.


StarStarStarStarStar Happy with the care I receive! —    (Patient since 2019)

I am always happy with the care Dr. Choi provides for me. She is very caring and always explains clearly what procedures I need.


StarStarStarStarStar Always great fast service quick appontments  —    (Patient since 2020)

Always great fast service quick appointments


StarStarStarStarStar Dr./ Haecker is the best! —    (Patient since 2021)

Dr./ Haecker is the best!


StarStarStarStarStar professional , timely , competent , on all leve... —    (Patient since 2018)

professional , timely , competent , on all levels


StarStarStarStarStar Never have to wait, everyone is so friendly and... —    (Patient since 2020)

Never have to wait, everyone is so friendly and the facility is clean and orderly.


StarStarStarStarStar Long time satisfied patients. —    (Patient since 0001)

Dr. David Steves is an important part of Keystone Health. He listens to his patients carefully answering questions with obvious knowledgeable answers. Always polite and very easy to work with. My wife and I are very happy using Keystone Health.


StarStarStarStarStar always a pleasant experience. —    (Patient since 2020)

always a pleasant experience.


StarStarStarStarNo Star It’s been along time since I’ve had a doctor si... —    (Patient since 2019)

It’s been along time since I’ve had a doctor sit down, listen to me, and respond to me as an intelligent person. Most are eager to get through the time allotted by the organization, which barely gives the doctor time to reorder medications much less listen to new complaints or concerns, especially if you’re a complicated patient with multiple problems. Thank you Dr. Haekler (sp?), it’s good to know that some doctors still listen.


StarStarStarStarStar Great staff. Excellent doctor. —    (Patient since 2020)

Great staff. Excellent doctor.


StarStarStarStarStar Dr.Choi Best,kindGood advise... —    (Patient since 2019)

Dr.Choi Best,kind Good advise...


StarStarStarStarStar very friendly staff you don't have to wait long... —    (Patient since 2018)

very friendly staff you don't have to wait long


StarStarStarStarStar Dr. Patterson is a caring young doctor... —    (Patient since 2019)

Dr. Patterson is a caring, young doctor who listed to my concerns, and offered advise. I would recommend her to anyone needing a primary physician.


StarStarStarStarStar Keystone has been my health care provider for m... —    (Patient since 2020)

Keystone has been my health care provider for many years. I like that it's clean, people are professional and friendly and I especially like Dr. Barbara Haeckler. She is the BEST physician anywhere. She's been my PCP for 11 years!


StarStarStarStarStar Always look forward to go to Keystone... —    (Patient since 0001)

Always look forward to go to Keystone. Everyone is so pleasant. My doctor is wonderful. Never would change from going there.


StarStarStarStarStar The reception staff were courteous and professi... —    (Patient since 2019)

The reception staff were courteous and professional. The medical assistant was wonderful. I am so happy with Dr. Thomas. She’s extremely knowledgeable, easy to talk with, and has a calming presence. I’m feeling very happy with my decision to change my family care provider.


StarStarStarStarStar Dr. Chan and her staff are professional, pleasa... —    (Patient since 2020)

Dr. Chan and her staff are professional, pleasant, and thorough - outstanding.


StarStarStarStarStar Dr Haeckler is great! Very thorough and wise. S... —    (Patient since 2021)

Dr Haeckler is great! Very thorough and wise. Staff is efficient and helpful.


StarStarStarStarStar Everyone was friendly and Dr Chan was thorough ... —    (Patient since 2020)

Everyone was friendly and Dr Chan was thorough and addressed all my questions


StarStarStarStarStar I love my PCP Dr. Steves, he and his staff take... —    (Patient since 2020)

I love my PCP Dr. Steves, he and his staff take the best care of me. He coordinates all my issues and gets me in to see any special provider I might need. Everyone is so friendly.


StarStarStarStarStar Doctor Owens has been our family doctor for yea... —    (Patient since 2019)

Doctor Owens has been our family doctor for years. He is a very detailed and caring provider. we are very pleased with him. the staff at keystone family medicine is very helpful. Thank you all.


StarStarStarStarStar very humane and my doctor is very attentive  —    (Patient since 2020)

very humane and my doctor is very attentive


StarStarStarStarStar I think the staff at Keystone Family Medicine a... —    (Patient since 2020)

I think the staff at Keystone Family Medicine are very patient oriented, friendly and always pleasant to work with! If they don't have the answer.they will get it for you. They take their time with you at each appt andale sure you fully understand everything.


StarStarStarStarStar I just moved to the area a couple months ago an... —    (Patient since 2020)

I just moved to the area a couple months ago and the staff at Keystone are very welcoming, knowledgeable, and caring. They even covered issues that I had never seen before and feel very safe taking my health care issues to.


StarStarStarStarStar  —    (Patient since 2020)

was taken back to operatory earlier than apt time. no wait time....Always on time with previous appts. Stacey always patient and willing to listen to any concerns and explain what is needed. LOVE HER and her Nurse


StarStarStarStarStar So professional and polite. I feel secure knowi... —    (Patient since 2020)

So professional and polite. I feel secure knowing my health is in your hands.


StarStarStarStarStar Nice, clean office with professional and friend... —    (Patient since 2019)

Nice, clean office with professional and friendly staff. I brought two children in and their needs were addressed within 2 hours. I barely got the paperwork finished before they called us back. Very nice doctor, informative and courteous.


StarStarStarStarNo Star i THOUGHT DR OWENS WAS AS PRESCRIBED. . —    (Patient since 2020)

i THOUGHT DR OWENS WAS AS PRESCRIBED. TO THE POINT, THOROUGH, AND ALL BUSINESS. NO SUGAR COATING FROM THE DOCTOR LIKE YOU GET FROM MANY DOCTORS . MADE SOME GOOD COMMENTS ABOUT MY MEDICAL PROBLEMS AND OFFERED SOME DETAILED INSTRUCTIONS THAT SHOULD IMPROVE MY CURRENT CONDITIONS. WELL PLEASED WITH MY FIRST VISIT.


StarStarStarStarStar I never wait a long time to get into my appoint... —    (Patient since 2020)

I never wait a long time to get into my appointment w/ my doctor.


StarStarStarStarStar Everyone was very nice upon my arrival all the ... —    (Patient since 2020)

Everyone was very nice upon my arrival all the way through my entire visit. Questions were answered and genuine concern was felt from the staff.


StarStarStarStarStar Very friendly and efficient staff. They take th... —    (Patient since 2021)

Very friendly and efficient staff. They take their time to explain everything. I never feel rushed when I go there.


StarStarStarStarStar Always great sevice and fast appointments —    (Patient since 2020)

Always great service and fast appointments


StarStarStarStarStar From check in to checkout all of the staff are ... —    (Patient since 2020)

From check in to checkout all of the staff are kind,understanding,helpful,and professional. It is rare today to find a close knit group like those at keystone and they make you feel a part of that family. I would highly recommend them to anyone for your health needs . Danny


StarStarStarStarStar Dr. Choi is the most caring and compassionate d... —    (Patient since 2019)

Dr. Choi is the most caring and compassionate doctor, am lucky to be her patient!


StarStarStarStarStar Every time I come, I am more impressed with the... —    (Patient since 2020)

Every time I come, I am more impressed with the facility, the professionalism and pleasantness of everyone I deal with from check in, appt. and check out


StarStarStarStarStar good doctor get in and out quick  —    (Patient since 2020)

good doctor get in and out quick


StarStarStarStarStar Everyone cares. At least they seem to. :)  —    (Patient since 2019)

Everyone, from the doctor to the support staff, is pleasant and caring.


StarStarStarStarStar We see Dr Steves- he’s awesome!  —    (Patient since 2019)

We see Dr Steves- he’s awesome!


StarStarStarStarStar Very professional. —    (Patient since 0001)

Very professional in all areas. Pleasant, friendly people from scheduling to check-out.


StarStarStarStarStar It was a good experience. —    (Patient since 2021)

It was a good experience.


StarStarStarStarStar Dr Choi is amazing and truly cares about her pa... —    (Patient since 2020)

Dr Choi is amazing and truly cares about her patients.


StarStarStarStarStar Dr Steve's is the best doctor I've ever had. He... —    (Patient since 2019)

Dr Steve's is the best doctor I've ever had. He listens and explains things well and his bedside manner is awesome. He is very thorough and I never feel like I missed anything when I get home. My husband sees him too which is nice because he knows both of us and our health. If I ever have kids, they will be patients of his in the future.


StarStarStarStarStar Been coming here for years. Always professional... —    (Patient since 2020)

Been coming here for years. Always professional and friendly.


StarStarStarNo StarNo Star Always treated with respect and kindness —    (Patient since 2019)

Always treated with respect and kindness


StarStarStarStarStar I have been a patient of Dr. Owens for over fiv... —    (Patient since 2019)

I have been a patient of Dr. Owens for over five years and have been very satisfied with the excellent care and concern he has had for me. The staff at Keystone has always been very helpful in every way. Thank you for the quality care you provide for your patients.


StarStarStarStarStar YOU TAKE YOUR TIME WITH EVERYONE AND ANSWER QUE... —    (Patient since 2018)

YOU TAKE YOUR TIME WITH EVERYONE AND ANSWER QUESTIONS QUICKLY


StarStarStarStarStar Keystones Family Practice —    (Patient since 0001)

The staff is wonderful and helpful, the nurse friendly and thorough and I love Doctor Owens 💚💚


StarStarStarStarStar Great place and service great staff —    (Patient since 2018)

Great place and service great staff


StarStarStarStarStar I got into my appointment relatively quickly. ... —    (Patient since 2019)

I got into my appointment relatively quickly. Dr. Steves was friendly, listened to my concerns, and addressed them all.


StarStarStarStarStar The people are all very friendly at Keystone. ... —    (Patient since 2019)

The people are all very friendly at Keystone. The admitting nurse was prompt and friendly doing the preliminaries. Dr. Chan was very thorough with her exam. I would recommend her to everyone!


StarStarStarStarStar Dr. Patterson is the perfect balance of profess... —    (Patient since 2019)

Dr. Patterson is the perfect balance of professional and personable; She is knowledgeable on a broad range of topics and well verses in both traditional and alternative therapies. We highly recommend her!


StarStarStarStarStar My family and I have been going to this facilit... —    (Patient since 2019)

My family and I have been going to this facility for years and love it. Dr. Owens is a great guys and terrific doctor, and all of the staff are very friendly and helpful.


StarStarStarStarStar 5 star service was excellent will advise more p... —    (Patient since 2019)

5 star service was excellent will advise more people to check you out.


StarStarStarStarStar Neat environment, friendly nurses and workers  —    (Patient since 2021)

Neat environment, friendly nurses and workers


StarStarStarStarStar Great staff clean office almost always on time ... —    (Patient since 2019)

Great staff clean office almost always on time


StarStarStarStarStar I enjoy my visits with Dr. Steves. He is very p... —    (Patient since 2020)

I enjoy my visits with Dr. Steves. He is very personable. He takes his time with me and asks me if I have any questions, and what my thoughts are concerning my care.


StarStarStarStarStar All ways good fast service —    (Patient since 2021)

All ways good fast service


StarStarStarStarStar Excellent appt. with Dr. Haechler —    (Patient since 2020)

Excellent appt. with Dr. Haechler


StarStarStarStarNo Star Dr.Steves is phenomenal! —    (Patient since 2020)

Dr.Steves is phenomenal and truly takes time to invest and encourage his patients.


StarStarStarStarStar Keystone is one of the only medical establishme... —    (Patient since 2020)

Keystone is one of the only medical establishments that I have ever gone to where it is obvious that patients are their most important priority. After being in the ER at Waynesboro hospital I would rather visit Keystone if I have future problems. Dr. Chan is my regular Doctor. Doctor Gadiose is her vacation stand-in. Both doctors are easy to deal with. I felt cared for by both.


StarStarStarStarStar Efficient...caring...knowledgeable —    (Patient since 2020)

Efficient...caring...knowledgeable


StarStarStarStarStar  —    (Patient since 2019)

Very professional and thoroughly took care of my medical needs


StarStarStarStarStar  —    (Patient since 2018)

The visit was great. Dr. Chan always does a great job.


StarStarStarStarStar Always great,fast service —    (Patient since 2020)

Always great,fast service


StarStarStarStarStar Each person I encountered from beginning to end... —    (Patient since 2020)

Each person I encountered from beginning to end of my appointment was very friendly and professional.


StarStarStarStarStar Dr Thomas  —    (Patient since 2019)

Dr Thomas was very attentive and made me feel hopeful she would be an excellent primary physician.


StarStarStarStarStar I love Dr. Thomas.  —    (Patient since 2019)

I love Dr. Thomas. She takes the time to talk to me and find some solutions to help me. She listens to me.


StarStarStarStarStar \  —    (Patient since 2019)

Keystone has patients care as a priority.


StarStarStarStarStar Dr. Steves is wonderful and very attentive. —    (Patient since 2020)

Dr. Steves is wonderful and very attentive. He is sure to listen to all concerns and makes your feel like you are a person not just a patient chart.


StarStarStarNo StarNo Star your service is excellent, highly recommended —    (Patient since 2020)

your service is excellent, highly recommended


StarStarStarStarStar We receive good service at Keystone Family Medi... —    (Patient since 2020)

We receive good service at Keystone Family Medicine...from check-in, to doctor's appointment, to check-out.


StarStarStarStarStar Very friendly staff. On time and had a thorough... —    (Patient since 2020)

Very friendly staff. On time and had a thorough visit. Felt well-cared for in a professional environment.


StarStarStarStarStar Friendly and Professional Environment —    (Patient since 2020)

The staff are friendly and professional, would definitely recommend


StarStarStarStarStar I just love Dr. Patterson!! She is very persona... —    (Patient since 2021)

I just love Dr. Patterson!! She is very personable and is willing to listen to me!!


StarStarStarStarStar First Visit to Keystone Family Medicine —    (Patient since 2019)

I was very pleased with my first visit to Keystone Family Medicine. Check-in and check-out was easy. I did not have to wait a long time to be called to see the doctor. The nurse and Dr. Chan were very pleasant and thorough with their exams. I would recommend this office to all who need a family doctor!


StarStarStarStarStar Dr Patterson was perfect!’ Connected with Kaci... —    (Patient since 2019)

Dr Patterson was perfect!’ Connected with Kacie. Addressed modern day teen issues. Discussed everything with her and not me as the parent which is so important to her.


StarStarStarStarStar Dr.Choi She is great family doctor. —    (Patient since 2019)

Dr.Choi She is great family doctor.


StarStarStarStarStar Dr. Owens is an amazing doctor. He is great wit... —    (Patient since 2019)

Dr. Owens is an amazing doctor. He is great with our children, most recently our new baby, always explaining everything and taking his time. We were extremely impressed by his visits everyday to the hospital to check on our son in his first few days of life and continued follow up afterwards!


StarStarStarStarStar I have never had a bad experience with Keystone... —    (Patient since 2020)

I have never had a bad experience with Keystone Family Medicine. Excellent care from professional, caring staff members.


StarStarStarStarStar the RN was very nice I think her name was Rosie... —    (Patient since 2019)

the RN was very nice I think her name was Rosie and she was very friendly with me and my mom and she give me great advice and my DOCTOR her name is Patterson she was very friendly and she listening to what I had to say I got to give you guys two thumbs up KEEP UP THE GOOD WORK!!!!!!!!!!!!!


StarStarStarStarStar First visit —    (Patient since 2019)

This was my first visit to this office. Everyone was friendly and professional.


StarStarStarStarStar Great staff —    (Patient since 2020)

My doctor is very personable and listens to what i have to say. The staff is great and i have never had to wait more than 10 minutes to get in!!


StarStarStarStarStar Provider exceptional and takes his time discuss... —    (Patient since 2020)

Provider exceptional and takes his time discussing health issues!!


StarStarStarStarStar I love dr Owen's! My children like him, he is v... —    (Patient since 2018)

I love dr Owen's! My children like him, he is very patient and great at answering all my questions and explaining things clearly to me. I never feel rushed, and his nurses are awesome also.


StarStarStarStarStar Thank you for a great experience.  —    (Patient since 2019)

My visit with Dr. Owens and staff at Keystone Health was pleasant, welcoming, and professional. Everyone was patient and thorough - spending over an hour with me, rather than rushing through in 10 minutes.


StarStarStarStarStar Dr. Haeckler is very dedicated to the care her ... —    (Patient since 2021)

Dr. Haeckler is very dedicated to the care her patients.


StarStarStarStarStar Dr. Patterson is a great provider!  —    (Patient since 2020)

Dr. Patterson truly spends the time and gives thorough care for each patient she sees. My children just started seeing her and she is very kind and delivers care with the patience needed. She also listens to ALL of my concerns. I know, as a mother, little things can be stessful. Dr. Patterson always takes the time to listen and explain anything that I worry over or have concerns about. I am so happy to call her our family’s primary care physician!


StarStarStarStarStar I extremely happy with my provider, I would rec... —    (Patient since 2020)

I extremely happy with my provider, I would recommend him to everyone.


StarStarStarStarStar Sometimes the wait is a little longer but I nev... —    (Patient since 2021)

Sometimes the wait is a little longer but I never mind because I know the care and attention I receive when Dr. Haeckler is in the exam room with me. I feel heard and understood and never rushed. I feel as if she goes above and beyond for my care.


StarStarStarStarStar Everyone was very pleasant and helpful. Everyon... —    (Patient since 2019)

Everyone was very pleasant and helpful. Everyone made me feel warm and welcomed.


StarStarStarStarNo Star Dr.Thomas is very helpful, she takes her time w... —    (Patient since 2020)

Dr.Thomas is very helpful, she takes her time with you.


StarStarStarStarNo Star Dr. Chen is an excellent doctor, will always an... —    (Patient since 2020)

Dr. Chen is an excellent doctor, will always answer all your questions and spent as much time as she needs. Her recommendations are always on target.


StarStarStarStarStar I love ❤️ Keystone Family Medicine, good 👍 pro... —    (Patient since 2021)

I love ❤️ Keystone Family Medicine, good 👍 provider so far... Neat bathroom, neat environment.


StarStarStarStarStar Great place for treatment. Friendly staff. —    (Patient since 2019)

Great place for treatment. Friendly staff.


StarStarStarStarStar Long time patient. —    (Patient since 0001)

Dr. David Steves is excellent with respect to his knowledge and practice of his profession. He listens and responds to my concerns. Always upbeat and ready to help. All of the people at the front desk(s) are courteous and helpful.


StarStarStarStarStar highly recommend ,excellent service,friendly  —    (Patient since 2020)

highly recommend ,excellent service,friendly


StarStarStarStarStar Dr. Haeckler is the best! —    (Patient since 2021)

Dr. Haeckler is the best!


StarStarStarStarStar  —    (Patient since 2021)

I was treated appropriately, professionally, and with respect.


StarStarStarStarStar My first visit was a pleasant experience. Both ... —    (Patient since 2019)

My first visit was a pleasant experience. Both the office staff and Dr Patterson very professional.


StarStarStarStarStar great service, timely, and very helpful —    (Patient since 2019)

great service, timely, and very helpful


StarStarStarStarStar Wonderful staff and doc —    (Patient since 2020)

Wonderful staff and doctors


StarStarStarStarStar Dr Heckler is the best doctor in there. She re... —    (Patient since 2019)

Dr Heckler is the best doctor in there. She really takes time with her patients and she listens to them.. It is hard to find a doctor that will do that... I really appreciate how she treats you..


StarStarStarStarStar I love my doctors at Keystone Family Medicine. ... —    (Patient since 2019)

I love my doctors at Keystone Family Medicine. I always receive the best service and I feel that the doctors really listen to their patients. I’ve been a patient for 16 years and trust them with my healthcare.


StarStarStarStarStar I highly recommend Keystone Health! —    (Patient since 2019)

I’ve been going to Keystone Health for 29yrs. The staff are courteous and friendly. Dr. Steves is wonderful and thorough. I never feel as though I’m being rushed out the door.


StarStarStarStarStar Patient of Dr. Choi —    (Patient since 2019)

I have been a patent of Dr. Choi ever since I moved to this area 12 years ago. She has been very effective prescribing the right medication to help me maintain good blood pressure even as my requirements have changed. She also helped see me through recovery following a bad car accident in 2012. I am always comfortable with what she suggests for me at my appointments. I also appreciate her warm and friendly personality.


StarStarStarStarStar My family and I have been going to Keystone Fam... —    (Patient since 2019)

My family and I have been going to Keystone Family Medicine for years, now, and are always treated well by everyone. Dr. Owens really knows his stuff, and always takes care of us. I see no reason to go anywhere else.


StarStarStarStarStar ..Dr Steves —    (Patient since 2019)

I am glad I have Dr Steves as my Doctor. He makes me feel comfortable. He pays attention and listens,, also very good at sharing his knowledge.


StarStarStarStarStar Everyone was friendly and I did not feel rushed... —    (Patient since 2020)

Everyone was friendly and I did not feel rushed


StarStarStarStarStar Very prompt, helpful and compassionate!!! —    (Patient since 2019)

Very prompt, helpful and compassionate!!!


StarStarStarStarStar i appreciate the way it is all set up with chec... —    (Patient since 2020)

i appreciate the way it is all set up with check in and check out, the girls are all so friendly and easy to talk with