Keystone Family Medicine

Leading the way to a healthier community!

Star Star Star Star Star 792 Reviews

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Reviews

StarStarStarStarStar I trust Dr. Owens with my medical care and each... —    (Patient since 2020)

I trust Dr. Owens with my medical care and each visit confirms that trust that I have placed in him.


StarStarStarStarStar Personable, professional and competent! —    (Patient since 2021)

Personable, professional and competent!


StarStarStarStarStar like doctors & their nurses —    (Patient since 2020)

like doctors & their nurses


StarStarStarStarStar Dr. H —    (Patient since 2020)

Always a pleasure to see Dr H!! She’s caring, compassionate and listens.


StarStarStarStarStar Dr. Jennifer Chan is an absolutely great doctor... —    (Patient since 2020)

Dr. Jennifer Chan is an absolutely great doctor - very professional and extremely competent.


StarStarNo StarNo StarNo Star Not a bad family doctor but... —    (Patient since 2021)

Not a bad family doctor but. Every time I arrive on time for an appointment I then have to wait 1-2 HOURS for my doctor to see me. I can't do that. I have work to get to. After getting into an examination room and the nurses take care of the vitals, I have to wait another 20 mins or so to see my doctor. Finally, after all the waiting I only see my doctor FOR 6 MINUTES. I came in to have one topic with questions be answered, I do not want other unnecessary comments on topics I'm not even involved with yet.


StarStarStarStarStar I have been very satisfied each visit. —    (Patient since 2021)

I have been very satisfied each visit.


StarStarStarStarNo Star Charlie was good. I am beginning to wish that ... —    (Patient since 2021)

Charlie was good. I am beginning to wish that there were more Osteopath Dr's I could have access to as well as, an Ayurvedic practitioner to address how I can change in order to not get sick in the first place. I'm thinking of seeking one out actually. Or studying it myself. I realize town is a conservative area for this, however it is changing. Food for thought. :)


StarStarStarStarStar Charlee Smith and her staff are prompt and frie... —    (Patient since 2021)

Charlee Smith and her staff are prompt and friendly, wouldnt go anywhere else.


StarStarStarStarStar Dr Heckler always takes time to answer any ques... —    (Patient since 2020)

Dr Heckler always takes time to answer any questions you may have.


StarStarStarStarStar  —    (Patient since 2022)

Professional friendly, concerned Doctor and staff.


StarStarStarStarStar The staff is very friendly and each time I go t... —    (Patient since 2020)

The staff is very friendly and each time I go there I never have a bad experience. I never had to wait long in either the waiting room nor the exam rooms.


StarStarStarStarStar Dr. Heackler is always friendly and courteous a... —    (Patient since 2021)

Dr. Heackler is always friendly and courteous and takes her time with every patient.


StarStarStarStarStar Dr.Chan is very through. —    (Patient since 2020)

Dr.Chan is very through.


StarStarStarStarStar Dr. Chan got right to the point regarding my he... —    (Patient since 2021)

Dr. Chan got right to the point regarding my health, reviewed what we had done during previous appointments, and asked pertinent questions.she also displayed a keen sense of humor.


StarStarStarStarStar Professional operation.  —    (Patient since 2020)

Everyone is professional and courteous. They know what they are to do and do it well. Dr Choi is very knowledgeable and has a great, “bedside manner”. Thank you all for my care.


StarStarStarStarStar Everyone is amazing but the wait time is long —    (Patient since 2021)

Everyone is amazing but the wait time is long


StarStarStarStarNo Star I really can't complain. I love my Doctor. She... —    (Patient since 2020)

I really can't complain. I love my Doctor. She is a great listener and very thorough. She makes you feel like she cares about your well being. If I had to complain, it would only be on time spent in office, but sometimes it's necessary.


StarStarStarStarStar Like that all specialists are within the area. —    (Patient since 2022)

Like that all specialists are within the area.


StarStarStarStarStar Everyone was very helpful, patient and kind —    (Patient since 2021)

Everyone was very helpful, patient and kind


StarStarStarStarStar Keystone Dental is first class. —    (Patient since 2021)

Keystone Dental is first class.


StarStarStarStarStar The doctor and nurse practitioner are awesome  —    (Patient since 2022)

The doctor and nurse practitioner


StarStarStarStarStar Very good and clean facility! —    (Patient since 2021)

I would recommend Keystone to all my family and friends. It's a very good and clean facility and my doctor is the best, whether it's virtual or in person. They care very much about your health and progress. They listen to what you have to say as oppose to what they what you to know.


StarStarStarStarStar I love coming to keystone health, charlee Smith... —    (Patient since 2021)

I love coming to keystone health, charlee Smith is awesome she takes the time to listen and explain things so that you can understand it I would recommend keystone health to everyone


StarStarStarStarStar I’ll like your service so I recommend 100% —    (Patient since 2021)

I’ll like your service so I recommend 100%


StarStarStarStarStar Great staff as always asst. Brooke and Candy Mo... —    (Patient since 2021)

Great staff as always asst. Brooke and Candy Moschetti CRNP.


StarStarStarStarStar The staff and drs are great and you all listen ... —    (Patient since 2021)

The staff and drs are great and you all listen to what we tell you in our appointments


StarStarStarNo StarNo Star I like that amber is getting my blood pressure ... —    (Patient since 2020)

I like that amber is getting my blood pressure under control where others didn't


StarStarStarStarStar  —    (Patient since 2022)

Always treated great from the time I walk in and until I walk back out again.


StarStarStarStarStar I've always had excellent services with Keysto... —    (Patient since 2020)

I've always had excellent services with Keystone ..


StarStarStarStarStar I have had Dr. Owens for quite a few years now.... —    (Patient since 2020)

I have had Dr. Owens for quite a few years now. He is very thorough and a wonderful Dr.


StarStarStarStarStar  —    (Patient since 2021)

Staff is very welcoming and friendly, Dr Haeckler is the best! She always takes time to answer and/or explain any questions or concerns I may have and never makes me feel rushed.


StarStarStarStarStar On time. Doesn't keep you waiting for doctor. ... —    (Patient since 2021)

On time. Doesn't keep you waiting for doctor. Doctor takes time to answer any concerns.


StarStarStarStarStar  —    (Patient since 2021)

Always like Dr. Chan as she takes such good cRe of me. Also the Nurses and everyone there are great.


StarStarStarStarStar Dr. Haeckler is A1 —    (Patient since 2020)

Clean atmosphere, helpful & friendly staff. Instills confidence in excellent care.


StarStarStarStarStar All has gone very well and I have never had an ... —    (Patient since 2022)

All has gone very well and I have never had an emergency for you to deal with


StarStarStarStarNo Star Very thorough and courteous —    (Patient since 2021)

Very thorough and courteous


StarStarStarStarStar My doc is sometimes behind, but she is wonderfu... —    (Patient since 2020)

My doc is sometimes behind, but she is wonderful. She looks at you, she asks questions and is totally interested in what you are there for. I don't mind waiting if she is running behind.....she is well worth the wait.


StarStarStarStarStar  —    (Patient since 2020)

Dr Thomas is a great doctor,she has helped me immensely!


StarStarStarStarStar Everyone is courteous and helpful. Dr. Thomas i... —    (Patient since 2021)

Everyone is courteous and helpful. Dr. Thomas is thorough and caring.


StarStarStarStarStar Dr. Chan is conscientious and really takes time... —    (Patient since 2022)

Dr. Chan is conscientious and really takes time with her patients. I feel fortunate that she is my PCP.


StarStarStarStarStar As always Dr. Haeckler was professional, thorou... —    (Patient since 2021)

As always Dr. Haeckler was professional, thorough and friendly. She spent a lot of time listening to my issues. CMA Taylor was efficient and friendly and also listened intently to my issues. A good team!


StarStarStarStarStar Dr listens to concerns. Orders test if needed —    (Patient since 2020)

Dr listens to concerns. Orders test if needed


StarStarStarStarStar Staff is able to help relax; personable and fri... —    (Patient since 2021)

Staff is able to help relax; personable and friendly.


StarStarStarStarStar Outstanding care —    (Patient since 2020)

Had an excellent experience with Doctor Charlee Smith and Nurse Sheila. They are incredible professionals who truly care for their patients.


StarStarStarStarStar Very understanding doctors and nurses very nice... —    (Patient since 2020)

Very understanding doctors and nurses very nice people


StarStarStarStarStar Everyone was kind, and very efficient! —    (Patient since 2022)

Everyone was kind, and very efficient!


StarStarStarStarStar Nice doctors office  —    (Patient since 2020)

Facility is very clean and up to date. The staff is helpful and friendly. I was able to get a same day appointment when I needed to be seen.


StarStarStarStarStar Dr Haeckler and staff go above and beyond to an... —    (Patient since 2021)

Dr Haeckler and staff go above and beyond to answer any questions and truly care about their patients!!


StarStarStarStarNo Star Was able to get things done in the office in a ... —    (Patient since 2021)

Was able to get things done in the office in a timely manner not like some places you wait for hours after the time for your appointment


StarStarStarStarStar I always get the best service from Dr. Thomas —    (Patient since 2020)

I always get the best service from Dr. Thomas who is very caring and knowledgeable and takes the time to listen to me. Her staff is always friendly and helpful too.


StarStarStarStarStar Met with my new PCP and she seems very nice, ar... —    (Patient since 2021)

Met with my new PCP and she seems very nice, articulate and up to date on my medical situation. For a first meeting it went very well. \


StarStarStarStarStar Staff is kind and friendly. My doctor is knowle... —    (Patient since 2020)

Staff is kind and friendly. My doctor is knowledgeable and I have confidence in her.


StarStarStarStarStar Ms. Charlee Smith is so wonderful and and answe... —    (Patient since 2020)

Ms. Charlee Smith is so wonderful and and answered all of my questions


StarStarStarStarStar Personable, knowledgeable, caring —    (Patient since 2020)

Personable, knowledgeable, caring


StarStarStarStarStar Really like the prompt attention after test, re... —    (Patient since 2022)

Really like the prompt attention after test, referring, texting and calls from staff.


StarStarStarStarStar Doctor Haeckler is the most compassionate, know... —    (Patient since 2020)

Doctor Haeckler is the most compassionate, knowledgeable, and empathic Doctor I have ever had the privilege of caring for me. As well, Keystone is always updating and improving, to include an inhouse lab. I left the appointment with clear instructions and updated meds and lab work to continue on with. I also have an appointment in 30 days and 2 other appointments to deal with other medical issues. A huge thank you to Doctor Haeckler and Keystone for providing such thorough consistent and kind care.


StarStarStarStarNo Star Everyone was friendly and courteous and my doct... —    (Patient since 2021)

Everyone was friendly and courteous and my doctor is great.


StarStarStarStarStar  —    (Patient since 2022)

no long wait time .the doctor took her time to talk to me about my issues.


StarStarStarStarStar Exceptional Ambassadors for Keystone Health —    (Patient since 2020)

I continue to be impressed with the professionalism and pride of the staff at Keystone Health Center. I am always treated with kindness and a true concern about my health. Dr. Thomas and her staff are friendly, caring and above all, trustworthy regarding my health. They are exceptional ambassadors for Keystone Health organization.


StarStarStarStarStar Very friendly and efficient doctors and nurses.... —    (Patient since 2020)

Very friendly and efficient doctors and nurses. They take the time to answer all your questions and explain everything so that you can understand.


StarStarStarStarStar Doctor and staff are pleasant and helpful. The ... —    (Patient since 2021)

Doctor and staff are pleasant and helpful. The doctor takes time with you and talks about available heaalth tests for you!


StarStarStarStarStar The doctor was there on time n was very nice  —    (Patient since 2021)

The doctor was there on time n was very nice


StarStarStarStarStar My Doctor is Great. She take care of my health —    (Patient since 2020)

My Doctor is Great. She take care of my health pretty good. I don’t have words to thank Her. Rating is Always 5 STARS.


StarStarStarStarStar Dr. Haeckler is amazing!  —    (Patient since 2020)

Dr. Haeckler is amazing!


StarStarStarStarStar Dr Haeckler is very thorough with her patients.... —    (Patient since 2020)

Dr Haeckler is very thorough with her patients. She is very professional and nobody could ask if for a better doctor.


StarStarStarStarStar The staff were courteous and helped me quickly.... —    (Patient since 2021)

The staff were courteous and helped me quickly.


StarStarStarStarStar Everyone is always pleasant,. —    (Patient since 2020)

Everyone is always pleasant,.


StarStarStarStarStar Dr. Owen is an excellent doctor, he made sure t... —    (Patient since 2021)

Dr. Owen is an excellent doctor, he made sure that I understood what was going on with my body.


StarStarStarStarStar  —    (Patient since 2021)

Our Doctor is Barbara Haeckler, and we appreciate having her as our support. She gives us good advice to help us feel better and to mend quickly!


StarStarStarStarStar Great employees —    (Patient since 2022)

Absolutely wonderful staff. Although it’s a doctors office is does have a comforting atmosphere for me.


StarStarStarStarStar Everybody is very professional. —    (Patient since 2021)

Everybody is very professional.


StarStarStarStarStar Urgently helped me to move in appropriate medic... —    (Patient since 2021)

Urgently helped me to move in appropriate medical directions and continues to follow up


StarStarStarStarStar Excellent Services  —    (Patient since 2021)

One of the great Family doctors in town. Recommended to anyone! Barbara Heckler is the best!


StarStarStarStarStar they really put the 'family' in medicine —    (Patient since 2022)

my family doctor does more than just her job, she really REALLY does care and thats what matters most to me. the staff actually listen to me and make me feel welcome in an organic way


StarStarStarStarStar Excellent Care and Followup. —    (Patient since 2020)

Dr. Choi is an exceptional PCP. Communication, professional care, and follow-up exceed expectations consistently.


StarStarStarStarStar I never have trouble making an appointment - I ... —    (Patient since 2021)

I never have trouble making an appointment - I can even reach help by phone from a real person. Everyone is friendly and helpful.


StarStarStarStarStar I was very pleased with my service from Keyston... —    (Patient since 2021)

I was very pleased with my service from Keystone Family Practice.


StarStarStarStarStar Dr. Choi is very thorough... —    (Patient since 2021)

I always find Dr. Choi very thorough as she takes the time to answer questions and assess all areas of need.


StarStarStarStarStar I like everyone there friendly  —    (Patient since 2020)

I like everyone there friendly


StarStarStarStarStar Dr. Choi and her knowledgeable nurse are very p... —    (Patient since 2020)

Dr. Choi and her knowledgeable nurse are very professional and are extremely caring while addressing every issue and concern thoroughly.


StarStarStarStarStar I am very pleased with my PCP —    (Patient since 2021)

Candy Moschetti, CRNP, is my PCP, and I am very pleased with her. She knows more than most doctors. I've been with her for quite some time. I understand the reason Candy was running late that day is because she had to squeeze me into her schedule due to Charlee Smith, CRNP, who I was scheduled with originally, suddenly could not be in the office.


StarStarStarStarStar Office visit review. —    (Patient since 2021)

Correspondence on line and in the office is very professional. In the office waiting time was very little, and they always take time to address your questions.


StarStarStarStarStar Dr. Haeckler is one of my all time favorite people —    (Patient since 2022)

Dr. Haeckler is one of my all time favorite people. She’s extremely understanding and listens to your viewpoints. She is compassionate and down to earth and likes to focus on what the patient feels makes them better based on her clinical judgement and knowledge. Love her and would highly recommend her to anyone.


StarStarStarStarStar Much better service than other medical services... —    (Patient since 2020)

Much better service than other medical services in the county .


StarStarStarStarStar Dr. Chan is an absolutely great professional.  —    (Patient since 2020)

Dr. Chan is an absolutely great professional.


StarStarStarStarStar Dr. Thomas is excellent! —    (Patient since 2020)

We saw Dr. Thomas following a hospital stay. She is not our regular primary care physician, but found her to be very attentive and caring. She listened to what we had to stay, checked our records, and explained things in a way that was easy to understand.


StarStarStarStarStar Everybody was really nice and helpful. —    (Patient since 2022)

Everybody was really nice and helpful.


StarStarStarStarStar Checkup —    (Patient since 2021)

Dr Chan is one of the nicest and kindest doctors I’ve ever had. She’s caring and is willing to listen and help. I always feel like I can count on her with my medical questions and can rely on her answers. I’m very thankful for her!


StarStarStarStarStar Best PCP in town —    (Patient since 2020)

I have only had pleasant experiences with the staff and provider. Candy is the best. She listens to my specific concerns as an athlete.


StarStarStarStarStar Very happy with the care that I receive from Dr... —    (Patient since 2020)

Very happy with the care that I receive from Dr. Haeckler.


StarStarStarStarStar Wonderful staff and great experience.  —    (Patient since 2022)

Wonderful new patient appointment experience. Staff were extremely polite and friendly. Would highly recommend to others !


StarStarStarStarStar Always treated nicely & Charlee Smith is a very... —    (Patient since 2021)

Always treated nicely & Charlee Smith is a very Compassionate Dr. Listens to all my issues & very Professional how she has been with me. My Favorite Dr Now.


StarStarStarStarStar Great nurse practitioner  —    (Patient since 2020)

I feel blessed to have Ms Charlee Smith as my physician. She takes plenty of time with you and is very thorough in making sure all your health needs are addressed and taken care of.


StarStarStarStarStar  —    (Patient since 2020)

It was amazing to have my doctor call me when they found out I was sick. It really showed me that they care about me.


StarStarStarStarStar I was treated very well. Was informed of delay ... —    (Patient since 2020)

I was treated very well. Was informed of delay as soon as they were aware. Given opportunity to reschedule if preferred. Dr Thomas seemed very accepting of my initial appointment with her due to doctor availability. Was very concerned with my health and well being.


StarStarStarStarStar staff is friendly and understanding,  —    (Patient since 2021)

Staff is friendly and understanding. My doctor Helena Choice is thorough, understanding, knowledgeable, caring and good listener. Clinic is clean and organized.


StarStarStarStarStar Everyone is very nice even though always very b... —    (Patient since 2022)

Everyone is very nice even though always very busy. Everyone makes you feel like you matter. Caring


StarStarStarStarStar  —    (Patient since 2021)

It was friendly and enjoyable and informative speaking with Dr. Owens during my visit, looking forward to next visit


StarStarStarStarStar The virtual video is all okay for people that c... —    (Patient since 2020)

The virtual video is all okay for people that can't go to the office.


StarStarStarStarNo Star Service is prompt and Dr. Thomas is throell and... —    (Patient since 2020)

Service is prompt and Dr. Thomas is throell and has a nice bedside manners.


StarStarStarStarStar I unfortunately had to change doctors after my ... —    (Patient since 2020)

I unfortunately had to change doctors after my doctor of many years went to a different practice. I recently had my first appt with CRNP Charlee Smith. She is absolutely wonderful! Friendly, personable, attentive, and easy to talk to. I was initially disappointed that I had to start over with a new doctor but ended up very happy with the change after meeting Charlee. She's just amazing and I'm more than happy to be a patient of hers now.


StarStarStarStarStar I had a same day appointment. My concerns were ... —    (Patient since 2021)

I had a same day appointment. My concerns were addressed. I was given suggestions for improving that were easy to follow.


StarStarStarStarStar Easy check in and everyone is very friendly.  —    (Patient since 2021)

Easy check in and everyone is very friendly.


StarStarStarStarStar . —    (Patient since 2020)

I have always had a good experience with my appointments with Dr. Owens. He is kind, considerate and listens to me and takes an interest in my life and health. The staff is also very friendly and helpful..


StarStarStarStarStar I would recommend keystone health to everyone, ... —    (Patient since 2021)

I would recommend keystone health to everyone, this place is awesome, the nurses and doctors are awesome they treat you like your somebody not just a number.


StarStarStarStarStar I’m very happy with the care and professionalis... —    (Patient since 2021)

I’m very happy with the care and professionalism at Keystone Family Medicine. I saw Dr. Thomas for my visit this past week and she was thorough and informative. I was impressed with the time and attention she devoted to my care.


StarStarStarStarStar Friendly, helpful staff. —    (Patient since 2021)

Friendly staff that really listens to my concerns. They anticipate how to help and make things happen.


StarStarStarStarStar Easy access, in a good way to meet with your doct. —    (Patient since 2021)

This made it easy to meet and talk with your doctor.


StarStarStarStarStar My doctor always gives me plenty of time, atten... —    (Patient since 2020)

My doctor always gives me plenty of time, attends to what lab work I need in the future and ensures I get all the tests needed at the right time.


StarStarStarStarStar Like the friendly staff, and personable Doctors... —    (Patient since 2020)

Like the friendly staff, and personable Doctors. They are always open for questions, take time explaining your concerns and health issues.


StarStarStarStarStar Charlee Smith, N.P. is an excellent addition to... —    (Patient since 2021)

Charlee Smith, N.P. is an excellent addition to the staff.


StarStarStarStarNo Star Great service. Friendly staff —    (Patient since 2020)

Great service. Friendly staff


StarStarStarStarStar Friendly greeting upon arrival. Timely app —    (Patient since 2020)

Friendly greeting upon arrival. Timely appointment


StarStarStarStarStar Dr. Haeckler is very professional and personabl... —    (Patient since 2020)

Dr. Haeckler is very professional and personable. She is also very knowledgeable as a physician.


StarStarStarStarNo Star People are very help and pleasant —    (Patient since 2020)

People are very help and pleasant


StarStarStarStarStar Appreciative  —    (Patient since 2021)

I always feel comfortable with Dr Chan. She is one of the best doctors I’ve ever had.


StarStarStarStarStar Efficient, professional, and on time. Glad I h... —    (Patient since 2020)

Efficient, professional, and on time. Glad I have KFM as my PCP. Heather and Dr. Owens are attentive and straightforward - a breath of fresh air!


StarStarStarStarStar Satisfaction —    (Patient since 2020)

am very satisfied with the service I receive at Keystone Family Practice.


StarStarStarStarStar Great visit everyone was so nice and helpful th... —    (Patient since 2022)

Great visit everyone was so nice and helpful thank you all.


StarStarStarStarStar  —    (Patient since 2020)

Patient for many years. I like the location. My doctor takes her time with me, never rushes me in and out.


StarStarStarStarStar Always clean pleasant office with top notch emp... —    (Patient since 2021)

Always clean pleasant office with top notch employees


StarStarStarStarStar I have a new doctor doctor Charlie is amazing a... —    (Patient since 2021)

I have a new doctor doctor Charlie is amazing and I wouldn't trade Keystone for anything


StarStarStarStarStar friendly attitude .. —    (Patient since 2021)

I appreciate the friendly attitude and courtesy shown by all the staff when routine questioning is being completed at check-in and departure.


StarStarStarStarStar Charlee and her staff were excellent —    (Patient since 2021)

Charlee and her staff were excellent


StarStarStarStarStar The doctor and staff are awesome. They take goo... —    (Patient since 2021)

The doctor and staff are awesome. They take good care of me and answer all questions.


StarStarStarStarStar Wonderful staff and support staff-very upbeat a... —    (Patient since 2021)

Wonderful staff and support staff-very upbeat and personable!


StarStarStarStarStar Dr. Charlee was so nice and kind! I'm blessed t... —    (Patient since 2020)

Dr. Charlee was so nice and kind! I'm blessed to have her as my doctor


StarStarStarStarStar My Keystone Visit  —    (Patient since 2021)

Great service, very polite personnel


StarStarStarStarNo Star Good general health care services, wait times a... —    (Patient since 2021)

Good general health care services, wait times are manageable. Like everywhere, your LPN care person might be great or it might seem like they hate their jobs, but the doctors do care very much. I'm happy here.


StarStarStarStarStar very well pleased with the time spent by the do... —    (Patient since 2020)

very well pleased with the time spent by the doctor and asking me if I had anymore concerns


StarStarStarStarStar Very friendly. Listen to my concerns. —    (Patient since 2021)

Very friendly. Listen to my concerns.


StarStarStarStarStar Great place for your health care —    (Patient since 2021)

I have been a patient at Keystone, since 1994, when they were off Wayne Ave... I have never had a bad experience. Always courteous and respectful. Appointments are on time. Knowledgeable Doctors, Practitioners, and Nurses in every sector of the clinic. The staff on the front end are very helpful.


StarStarStarStarStar Keystone is a great facility and all the staff ... —    (Patient since 2021)

Keystone is a great facility and all the staff are so nice and professional


StarStarStarStarStar Genuine, caring, personal, professional service... —    (Patient since 2020)

Genuine, caring, personal, professional service.


StarStarStarStarStar The PA was friendly and easy to talk to about m... —    (Patient since 2021)

The PA was friendly and easy to talk to about my life situations. Made me feel good.


StarStarStarStarStar We were very happy with the new Dr.! She "talk... —    (Patient since 2020)

We were very happy with the new Dr.! She "talked to us, not at us" She explained things to us and made us feel very comfortable. My husband has some trust issues with Drs. because when he feels comfortable, they end up leaving. This was my husband's appointment, but it felt good to leave there and know he wasn't confused, she explained everything, and he understood the things she told us, and she didn't push anything like a few have. These answers pertain to Dr, Charlee Smith. I don't normally recommend or not recommend a Dr., but I would recommend her to anyone looking for a Dr.


StarStarStarStarStar Dr Thomas is a wonderful, caring doctor. She’s ... —    (Patient since 2020)

Dr Thomas is a wonderful, caring doctor. She’s very thorough, and takes time to answer all my questions.


StarStarStarStarStar I always get friendly service and fast service.... —    (Patient since 2022)

I always get friendly service and fast service. My doctor is very thorough with me and does not hold back when she has something to tell me about my health and what treatment is going to be done.


StarStarStarStarStar My doctor is always very thorough —    (Patient since 2020)

My doctor is always very thorough


StarStarStarStarStar Dr. Barbara Haeckler & staff: Excellent! —    (Patient since 2020)

I highly recommend Dr. Haeckler for her medical knowledge, attention to details, ability to listen and understand.


StarStarStarStarStar Very friendly. Great service  —    (Patient since 2022)

Very friendly. Great service


StarStarStarStarNo Star Yes I was happy with everything. —    (Patient since 2021)

Yes I was happy with everything.


StarStarStarStarStar DR. REBECCA PATTERSON IS THE BEST! —    (Patient since 2021)

Dr. Rebecca Patterson not only cares she has great follow-up!


StarStarStarStarStar I have a pleasant experience from the time i ch... —    (Patient since 2021)

I have a pleasant experience from the time i check in and during my appointment. My doctor listens to what i have to say and checks me thoroughly. She goes over all my test results with me and shows me changes I need to make. The nurses are very nice and even if you don't feel well i somehow feel better after leaving.


StarStarStarStarStar I was given excellent care and attention. The ... —    (Patient since 2020)

I was given excellent care and attention. The issue was quickly diagnosed and I was able to get the medicine that would help heal the problem. Both the assistant and the doctor Paterson (who was a new one for me) were efficient and caring.


StarStarStarStarStar was able to get appointment for same day. Dr wa... —    (Patient since 2020)

was able to get appointment for same day. Dr was caring and listened to my concerns and answered my questions


StarStarStarStarStar Provider always spends sufficient time with me —    (Patient since 2020)

Provider always spends sufficient time with me


StarStarStarStarStar Nurse practitioner was very kind and knowledgea... —    (Patient since 2021)

Nurse practitioner was very kind and knowledgeable.


StarStarStarStarStar I appreciate the level of care I receive at Key... —    (Patient since 2021)

I appreciate the level of care I receive at Keystone.


StarStarStarStarStar Always prompt and thorough. —    (Patient since 2020)

Always prompt and thorough. Personnel are courteous and caring.


StarStarStarStarStar Dr Owen  —    (Patient since 2020)

Dr Owen was very professional and informed of my health needs


StarStarStarStarStar I always enjoy going to Keystone for my Health ... —    (Patient since 2020)

I always enjoy going to Keystone for my Health issues. They are professional and provide all the necessary means for me to get well. I appreciate their courtesy and caring for my concerns. I will continue to recommend Keystone to friends and family.


StarStarStarStarStar Dr. Paterson is great.  —    (Patient since 2020)

Dr. Paterson is great. I'm sad that she's leaving.


StarStarStarStarStar The entire staff, that I have dealt with are fa... —    (Patient since 2021)

The entire staff, that I have dealt with are fantastic. They're efficient, friendly and kind and make it a pleasure to do business with your organization.


StarStarStarStarStar Dr. H. Is a good Dr. She is kind and cares abou... —    (Patient since 2020)

Dr. H. Is a good Dr. She is kind and cares about her patience.


StarStarStarStarStar Love StaceyAlways on time.Always on top of my... —    (Patient since 2020)

Love Stacey Always on time. Always on top of my treatment and my needs


StarStarStarStarStar Always top notch attention to detail. Very frie... —    (Patient since 2021)

Always top notch attention to detail. Very friendly staff. Doctors are wonderful and caring


StarStarStarStarStar I think Dr. Owens is a wonderful doctor. I high... —    (Patient since 2020)

I think Dr. Owens is a wonderful doctor. I highly recommend him.


StarStarStarStarStar I would recommend keystone health to everyone. ... —    (Patient since 2021)

I would recommend keystone health to everyone. The doctors and staff there are so caring and take the time to listen to you and answer any questions that you may have, I wouldn't go anywhere else.


StarStarStarStarStar The staff is very friendly and helpful  —    (Patient since 2020)

The staff is very friendly and helpful


StarStarStarStarNo Star Frendly and professional —    (Patient since 2022)

Friendly and professional


StarStarStarStarStar Excellent Practice —    (Patient since 2021)

Stacy Diehl is always kind, considerate and takes your concerns very seriously. I highly recommend this practice to anyone looking


StarStarStarStarStar Charlie was amazing and my children really like... —    (Patient since 2020)

Charlie was amazing and my children really liked her. She made the experience amazing.


StarStarStarStarStar Very happy with everything about KFP —    (Patient since 2020)

Very happy with everything about KFP


StarStarStarStarStar Dr Chan takes her time with me every time I see... —    (Patient since 2020)

Dr Chan takes her time with me every time I see her


StarStarStarStarNo Star I usually have a good experience —    (Patient since 2020)

I usually have a good experience


StarStarStarStarStar Every aspect of Keystone Family Practice is eff... —    (Patient since 2021)

Every aspect of Keystone Family Practice is efficient. The entire staff is friendly and knowledgeable. it is a pleasure to be a patient at this practice!


StarStarStarStarStar Dr. Thomas —    (Patient since 2021)

Dr. Thomas is wonderful. She & her nurse showed to much compassion. She never makes me wait long and really takes her time with me.


StarStarStarStarStar Dependable care by conscientious people —    (Patient since 2020)

Dependable care by conscientious people


StarStarStarStarStar Staff is friendly and helpful. The Doctor Chan... —    (Patient since 2020)

Staff is friendly and helpful. The Doctor Chan is doing a great job. They are understanding and supportive


StarStarStarStarStar All staff are professional and personable. The ... —    (Patient since 2020)

All staff are professional and personable. The providers are thourough and attentive.


StarStarStarStarStar The staff is friendly and "my" Doctor is the BE... —    (Patient since 2020)

The staff is friendly, and "my" Doctor is the BEST!!


StarStarStarStarStar I've always had good experiences with Keystone.... —    (Patient since 2020)

I've always had good experiences with Keystone.


StarStarStarStarStar I was very pleased with this last visit. DR. KO... —    (Patient since 2021)

I was very pleased with this last visit. DR. KOCHUMOL THOMAS took her time with me and didn't rush me thru like some doctors. DR. HELENA CHOI my primary doctor is the same way. I'm grateful for them both.


StarStarStarStarStar Timely, prompt; and staff provide the time need... —    (Patient since 2020)

Timely, prompt; and staff provide the time needed to communicate. Dr. Owens, Heather and the entire staff (can't remember everyone's name - my apologies) have been very helpful and professional!


StarStarStarStarStar Everyone that I had contact with was very frien... —    (Patient since 2021)

Everyone that I had contact with was very friendly and helpful. Dr. Haeckler takes the time to listen to you and explains everything in layman's terms.


StarStarStarStarNo Star Great doctor. —    (Patient since 2020)

I appreciate the short wait time and being informed as to how long the wait would be. My doctor is very thorough and helpful and clear with instruction.


StarStarStarStarStar Everyone friendly and helpful. CRNP thorough an... —    (Patient since 2022)

Everyone friendly and helpful. CRNP thorough and listened.


StarStarStarStarStar Dr. Patterson is tops!She always has time and ... —    (Patient since 2020)

Dr. Patterson is tops! She always has time and is patient, friendly and knowledgeable.


StarStarStarStarStar Quick Appointment.. —    (Patient since 2020)

I was able to get an appt the same day I called .


StarStarStarStarStar The staff is very friendly and professional. Ca... —    (Patient since 2021)

The staff is very friendly and professional. Candy is my CRNP and am so glad to have her as my medical provider. She is very friendly and explains Things in ways you understand.


StarStarStarStarStar  —    (Patient since 2021)

Very pleased-- everyone is very courteous and professional -- very pleasant atmosphere! Thank you!!


StarStarStarStarStar Dr. Thomas is a very trusted physician. She ta... —    (Patient since 2021)

Dr. Thomas is a very trusted physician. She takes time to explain medication and how to take it.


StarStarStarStarStar Candy is such a wondering doctor! Keystone is j... —    (Patient since 2021)

Candy is such a wondering doctor! Keystone is just a wonderful place to visit overall!


StarStarStarStarStar Doctor Rebecca Patterson is the best and she re... —    (Patient since 2021)

Doctor Rebecca Patterson is the best and she really cares and listens what her patients have to say


StarStarStarStarStar Dr patterson is the best and she understands my... —    (Patient since 2020)

Dr patterson is the best and she understands my needs


StarStarStarStarStar I received great service from the whole staff. ... —    (Patient since 2022)

I received great service from the whole staff. The nurse was very helpful and paid attention to detail. The doctor was very thorough.


StarStarStarStarStar Keystone is the best! —    (Patient since 2021)

I've been going to Keystone for a long time and my doctor is the best. She's very caring and compassionate and always listens to my concerns.


StarStarStarStarStar Dr. Patterson is an incredible doctor. She is p... —    (Patient since 2020)

Dr. Patterson is an incredible doctor. She is personable and knowledgeable. Her nursing staff is also very helpful and considerate.


StarStarStarStarStar I was pleased with the time that was spent with... —    (Patient since 2022)

I was pleased with the time that was spent with me. You were very thorough and listened to me and my concerns. Thank you


StarStarStarStarStar I like the responsive actions the medical perso... —    (Patient since 2021)

I like the responsive actions the medical personnel show. They are proactive about any health concerns I may have.


StarStarStarStarStar ... —    (Patient since 2021)

The staff and Dr Hackler has always been very nice and helpful.


StarStarStarStarStar love our doctor she is the best and helps us as... —    (Patient since 2021)

love our doctor she is the best and helps us as much as possible. thanks love her/.


StarStarStarStarStar Dr. Barbara Haeckler  —    (Patient since 2021)

Dr. Barbara Haeckler is a wonderful doctor; she is attentive and empathetic to my needs. She takes the time to actually LISTEN to what patients have to say and genuinely cares.


StarStarStarStarStar They are very friendly, and their doctor take t... —    (Patient since 2021)

They are very friendly, and their doctor take time with you. I will recommend them for you. Don't hesitate to make them your family doctors.


StarStarStarStarStar  —    (Patient since 2020)

My doctor is very well connected to what’s going on with me with WellSpan and I’m very happy with her


StarStarStarStarStar Erin is fantastic!!! Empathetic, attentive and ... —    (Patient since 2020)

Erin is fantastic!!! Empathetic, attentive and professional thank you and Dr Haeckler for the care….. Also want to mention the excellent care I received from Illona on the portal over the past week…….timely response and advice thank you !


StarStarStarStarStar Caring,knowledgeable, patience  —    (Patient since 2021)

Caring, knowledgeable, patience, while reviewing my medical history, appreciate the advice and the way presented


StarStarStarStarStar Carly Washbaugh was excellent, as well as her a... —    (Patient since 2021)

Carly Washbaugh was excellent, as well as her assistant, i was in and out very reasonable amount of time, highly reccomended.


StarStarStarStarStar Really friendly nice people!!! —    (Patient since 2020)

The receptionist girls are very nice to talk to and friendly. My recent experience with Dr Candy Moschetti was the best I've had with any doctor in years. Seriously, what a nice person to talk to about your personal health problems. A true borderline 11 on a scale of 10, would love to meet this person for follow up visits. Thank you! Art


StarStarStarStarStar The wait time wasn't long, the techs were very ... —    (Patient since 2020)

The wait time wasn't long, the techs were very nice and the doctor is very thorough and very nice.


StarStarStarStarStar  —    (Patient since 2020)

Dr. Chan gets behind because she takes the time to listen to her patients and get to know them. She is worth the wait. She always gives me my time and doesn’t make me feel rushed. She is thorough and great at her job.


StarStarStarStarStar Courteous, friendly staff and doctors from sign... —    (Patient since 2020)

Courteous, friendly staff and doctors from sign in to sign out. Knowledgeable doctors.


StarStarStarStarStar Very professional u can tell they really care —    (Patient since 2022)

Very professional u can tell they really care


StarStarStarStarStar Specifically for Those at “Keystone Family medi... —    (Patient since 2022)

Specifically for Those at “Keystone Family medicine” All were genuinely sympathetic and helpful to my needs and questions This day in age when health care is one the most expensive cost you need it’s at least little less painful financially when you’re treated like a human being


StarStarStarStarStar Excellent, professional staff —    (Patient since 2022)

My office visit was excellent, beginning with the congenial, efficient registration clerk. In a few moments, I was taken into the back area where a very pleasant, professional LPN did a thorough intake process.Stacey Deihl, CRNP conducted a comprehensive review of symptoms and an examination. She was assisted by a student, Kelly. Overall I was very satisfied, will continue to seek their services when needed.


StarStarStarStarStar I've never had a problem with KFP, ever. —    (Patient since 2021)

I've never had a problem with KFP, ever.


StarStarStarStarStar I love my Dr. I never feel rushed or ignored. D... —    (Patient since 2021)

I love my Dr. I never feel rushed or ignored. Dr. Candy Moschetti is the best. The nurses are always pleasant and welcoming.


StarStarStarStarStar Dr visit good service and friendly  —    (Patient since 2020)

Very good service at keystone staff very nice


StarStarStarStarStar I have no problems with my Dr or any of the rec... —    (Patient since 2020)

I have no problems with my Dr or any of the receptionist. I'm comfortable with my Dr and the check in people. No no problems with for me.


StarStarStarStarStar Everyone at Keystone was very professional and ... —    (Patient since 2021)

Everyone at Keystone was very professional and really made me feel welcome


StarStarStarStarStar The staff and Dr.s are amazing!  —    (Patient since 2021)

The staff and Dr.s are amazing!


StarStarStarStarNo Star The people at Keystone were all friendly, profe... —    (Patient since 2021)

The people at Keystone were all friendly, professional and helpful. I'm glad to have Candy Moschetti as my primary physician. I'm a young 70 in good health. She is in sync with my desire to stay healthy using nutrition, vitamin supplements, exercise and physical activity. Not every physician is as attuned to helping patients without resorting to pharmaceutical solutions or invasive procedures as their first treatments.


StarStarStarStarStar Really like the friendlyness of the staff —    (Patient since 2020)

Really like the friendlyness of the staff


StarStarStarStarStar This was my first virtual appointment  —    (Patient since 2021)

This was my first virtual appointment I didn't know what to expect but everything went well the picture was clear and also the Doctors voice was clear


StarStarStarStarStar Check in was very friendly and efficient.  —    (Patient since 2021)

Check in was very friendly and efficient.


StarStarStarStarStar the dr. took time to answer my questionsw staff... —    (Patient since 2020)

the dr. took time to answer my questionsw staff was friendly


StarStarStarStarStar The best care given here! —    (Patient since 2021)

I would recommend Keystone very highly, because they give you the best care. They are very compassionate and very thorough. I've been going a lot of years and I wouldn't change. My doctor and her staff are incredible.


StarStarStarStarStar My dr listens to my issues. We discuss options.... —    (Patient since 2020)

My dr listens to my issues. We discuss options. Very knowledgeable.


StarStarStarStarStar Stacey is always on time. Very thorough and on ... —    (Patient since 2020)

Stacey is always on time. Very thorough and on top of my needs. Very friendly and sociable. Takes her time and addresses all my questions. Love her and her staff


StarStarStarStarStar Great experience. —    (Patient since 2020)

I like Dr. Thomas. The staff are always friendly. In and out pretty quick.


StarStarStarStarStar Keystone is a family friendly office and I like... —    (Patient since 2021)

Keystone is a family friendly office and I like the atmosphere and ease of checking in and getting called back quickly. I love my doctor and have been coming there for 19 years.


StarStarStarStarStar Never had any problems.  —    (Patient since 2020)

Never had any problems. Dr Owens is wonderful


StarStarStarStarStar As always, the staff and doctor, were exceptio... —    (Patient since 2020)

As always, the staff and doctor, were exceptional. I've never had any complaints.


StarStarStarStarStar Dr Chan is very wonderful and the nurses too —    (Patient since 2020)

Dr Chan is very wonderful and the nurses too


StarStarStarStarStar The staff are excellent. Would prefer appt tim... —    (Patient since 2020)

The staff are excellent. Would prefer appt times to be adhered to although understand emergencies happen. Can happily recommend


StarStarStarStarStar Dr. Chan is an excellent provider. —    (Patient since 2020)

Dr. Chan is an excellent provider.


StarStarStarStarStar The staff is always very friendly and helpful. ... —    (Patient since 2020)

The staff is always very friendly and helpful. Dr. Barbara Haeckler provides me with excellent health care. She is thorough, answers all of my questions and takes the time to explain everything to me. I could not ask for better medical services.


StarStarStarStarStar  —    (Patient since 2021)

Dr. Patterson is very professional and thorough. She reviewed comments and medications from my previous office visits before commenting on my condition. Her analysis makes sense and is well received.


StarStarStarStarStar Always great service,provider isn't afraid to s... —    (Patient since 2020)

Always great service,provider isn't afraid to spend some time with patient


StarStarStarStarStar Keystone Family Medicine is absolutely 100% org... —    (Patient since 2021)

Keystone Family Medicine is absolutely 100% organized, friendly and knowledgeable starting with the sweet gals in the front office to the providers. I have been with Rebecca Patterson since she came to Keystone. SHE IS FABULOUS!!!


StarStarStarStarStar Physical  —    (Patient since 2021)

Candy Moschetti very professional! I HIGHLY recommend Candy if you do not have a doctor!


StarStarStarStarStar Timeliness —    (Patient since 2022)

I called with my health issue and was worked in on same day as I called. Dr. Chan is one of my favorites.


StarStarStarStarStar Everyone was so friendly and helpful. —    (Patient since 2022)

Everyone was so friendly and helpful.


StarStarStarStarStar Staff —    (Patient since 2021)

The entire staff, that I dealt with were pleasant and professional.


StarStarStarStarStar Luv Dr. Chan. She is the best. Don’t mind the... —    (Patient since 2021)

Luv Dr. Chan. She is the best. Don’t mind the wait because she is worth waiting for


StarStarStarStarNo Star My provider spends a lot of time with each pati... —    (Patient since 2021)

My provider spends a lot of time with each patient and listens well. She has good judgement and I am a partner in my own health care decisions.


StarStarStarStarStar I was pleasantly surprised with my experience w... —    (Patient since 2022)

I was pleasantly surprised with my experience with Candy and the entire staff at Keystone. Candy was very thorough and concerned with my medical needs. I am quite pleased with my visit and the professionalism of the entire staff!


StarStarStarStarStar I get an appointment, whenever needed.  —    (Patient since 2020)

I get an appointment, whenever needed.


StarStarStarStarStar The doctors and staff are very friendly and hel... —    (Patient since 2021)

The doctors and staff are very friendly and helpful, explain everything to me so they know I understand. Look after me totally.


StarStarStarStarStar Dr. Patterson and her nurses rock. Best Doctor ... —    (Patient since 2021)

Dr. Patterson and her nurses rock. Best Doctor I have ever had


StarStarStarStarStar Very polite and really tried to make sure all m... —    (Patient since 2021)

Very polite and really tried to make sure all my medical issues were answered.


StarStarStarStarStar Dr. Haeckler Is A One-In-A-Million Physician  —    (Patient since 2020)

Dr. Haeckler is a one-in-a-million doctor. She is awesome. Thorough, patient, kind, friendly and very knowledgable. She usually runs behind because she doesn't rush through the appointment or treat her patients like they're just a number. She truly cares!


StarStarStarStarStar Very happy with Keystone! —    (Patient since 2021)

Very happy with Keystone!


StarStarStarStarNo Star Straightforward  —    (Patient since 2020)

Doctor is very straightforward and says it like it is.


StarStarStarStarNo Star My favorite physician  —    (Patient since 2021)

I see Dr. Thomas at Keystone Family Medicine. I really like her and her common sense approach with her patients. I can talk to her about anything ! She makes me feel comfortable and in good hands. Thank you!


StarStarStarStarStar Great visit —    (Patient since 2020)

Everyone was so attentive


StarStarStarStarStar I really like Dr. Choi, she listened to me & ne... —    (Patient since 2020)

I really like Dr. Choi, she listened to me & never cut it short, she is a great Dr. the nurses there were very kind & caring the one short blonde hair nurse that saw me last time I Was there, I forget her name tho.sorry! She is really nice & very through. I give all of them a 10!


StarStarStarStarStar Il Like the tele vision. That way I can see my... —    (Patient since 2020)

Il Like the tele vision. That way I can see my Dr.


StarStarStarStarStar everyone is great Dr. Thomas goes far beyond in... —    (Patient since 2020)

everyone is great Dr. Thomas goes far beyond in telling you and explaining your health condition. she is a 5 star family doctor and at the age of 67 im very fortunate to have her!


StarStarStarStarStar Exceptional service —    (Patient since 2020)

Whether in person, via Zoom or via telephone, Dr. K. Thomas conducts herself with professionalism and sincere caring for me. She remembers me, my husband and daughter by name and knows them more than just a patient. I have been and continue to be pleased with the questions she asks and is always there to listen to any concerns.


StarStarStarStarStar Dr. Choi —    (Patient since 2021)

I've trusted Dr Choi for years! Thank you, Dr Choi!


StarStarStarStarStar You are treated as though you are important to ... —    (Patient since 2020)

You are treated as though you are important to them. They are very thorough and professional not to mention they are caring both inwardly you as a person and outwardly what they can do to help you. They simply are the best in my opinion!


StarStarStarStarStar Dr Patterson listens to all concerns and questi... —    (Patient since 2020)

Dr Patterson listens to all concerns and questions. Very helpful with my health care.


StarStarStarStarStar Always treated with the upmost respect. —    (Patient since 2020)

Always treated with the upmost respect.


StarStarStarStarStar Wonderful nurse (Erin) and Dr. Haeckler. —    (Patient since 2021)

Wonderful nurse (Erin) and Dr. Haeckler.


StarStarStarStarStar I would recommend keystone health to everyone. ... —    (Patient since 2021)

I would recommend keystone health to everyone. The doctors there take the time to listen to any questions you may have and answer them so that you understand their answer.


StarStarStarStarStar good doctor —    (Patient since 2020)

I really like my doctor, she is cheerful and thorough. Gets me tested for things, makes results clear to me and we have a friendly chat in between the business of health concerns.


StarStarStarStarStar Doctor Owen's, makes me feel like I'm the only ... —    (Patient since 2020)

Doctor Owen's, makes me feel like I'm the only patient.


StarStarStarStarStar That’s very nice cari nurse’s and doctors  —    (Patient since 2021)

That’s very nice caring nurse’s and doctors


StarStarStarStarStar Friendly, good and caring people. —    (Patient since 2021)

Friendly, good and caring people.


StarStarStarStarStar I was impressed with every person in the office... —    (Patient since 2022)

I was impressed with every person in the office. They were all courteous and helpful.


StarStarStarStarStar The staff was wonderful and treated me with res... —    (Patient since 2021)

The staff was wonderful and treated me with respect. They were very helpful and got me in to see the doctor as soon as they could.


StarStarStarStarStar Service and care was superb! —    (Patient since 2020)

Service and care was superb!


StarStarStarStarStar I enjoy my visits with Dr. Thomas... —    (Patient since 2020)

I enjoy my visits with Dr. Thomas as she is always attentive and listens to my health issues and has suggestions that are helpful. Her assistants are friendly and helpful too.


StarStarStarStarStar +The staff at the Keystone Family Medicine fac... —    (Patient since 2021)

+The staff at the Keystone Family Medicine facility are friendly and courteous. They make you feel comfortable as a patient.


StarStarStarStarStar Prompt response and follow through.Compassiona... —    (Patient since 2021)

Prompt response and follow through. Compassionate staff


StarStarStarStarStar I find Dr. Owens to be an excellent provider. H... —    (Patient since 2020)

I find Dr. Owens to be an excellent provider. He is thorough and at the same time he teaching me how to become more healthy. He cares about my health. Hang on to him.


StarStarStarStarStar  —    (Patient since 2020)

I am always very pleased with the care I receive at Keystone Health. Dr.Thomas is very thorough and pleasant. The staff is also very nice and helpful which includes both the nurses and receptionist. I feel fortunate to have good health care and I truly appreciate the care I receive.


StarStarStarStarStar I love my CRNP! She's good.  —    (Patient since 2021)

I love my CRNP! She's good.


StarStarStarStarStar We are very well pleased with our Keystone Fami... —    (Patient since 2020)

We are very well pleased with our Keystone Family experience. They are always thoughtful and caring.


StarStarStarStarStar Everyone is so nice and make u feel comfortable... —    (Patient since 2021)

Everyone is so nice and make u feel comfortable.


StarStarStarStarStar Wonderful !! —    (Patient since 2021)

It was a very good time. I enjoyed the fast service. Every thing was fine !!!


StarStarStarStarStar Candy is awesome. She is very supportive and c... —    (Patient since 2021)

Candy is awesome. She is very supportive and comforting to talk with.


StarStarStarStarNo Star It was helpful, and quick. Thank you!  —    (Patient since 2021)

It was helpful, and quick. Thank you!


StarStarStarStarStar I was very happy with my appointment with Dr B... —    (Patient since 2021)

I was very happy with my appointment with Dr Barbara Haeckler. She seems genuinely interested in helping me to do better.


StarStarStarStarStar My initial appt with Candy Moschetti CRNP was v... —    (Patient since 2021)

My initial appt with Candy Moschetti CRNP was very satisfactory. She was thorough , professional and pleasant. PRS


StarStarStarStarStar Always on time.Very thorough and stays on top ... —    (Patient since 2020)

Always on time. Very thorough and stays on top of my care and needs! Love em!


StarStarStarStarStar The staff is very courteous, Dr. Thomas is fant... —    (Patient since 2020)

The staff is very courteous, Dr. Thomas is fantastic would not replace her.


StarStarStarStarStar Personal attention and friendly staff. —    (Patient since 2021)

Personal attention and friendly staff.


StarStarStarStarStar Excellent office visit —    (Patient since 2021)

Dr Thomas was very attentive and listened to any concerns I had in reviewing my annual physical results. Medical facility was very clean and staff and nurses were fantastic!


StarStarStarStarStar I very much enjoyed my video conference with He... —    (Patient since 2021)

I very much enjoyed my video conference with Helena Choi.


StarStarStarStarStar The staff and doctors at keystone are excellent... —    (Patient since 2021)

The staff and doctors at keystone are excellent! The staff and doctors are excellent. They take their time with you, answer your questions, and tell you about your health! t


StarStarStarStarStar Organized, efficient, and friendly.  —    (Patient since 2021)

Organized, efficient, and friendly.


StarStarStarStarStar Dr. Chan is a great physician in every regard. ... —    (Patient since 2020)

Dr. Chan is a great physician in every regard. She explains problems and treatment and demonstrates her concern for her patients.


StarStarStarStarNo Star Staff was very friendly and knowledgeable. Gre... —    (Patient since 2020)

Staff was very friendly and knowledgeable. Great customer service.


StarStarStarStarStar I have been coming to this practice for over 25... —    (Patient since 2020)

I have been coming to this practice for over 25 years and for the most part I have always been satisfied. A few doctor changes occurred over the years as some leave the practice. My current provider is GREAT. The only downside is the wait time when I'm at my appointment. But I contribute this to my Doctor being concerned more with her patients health and questions as opposed to rushing us through a visit. From start to finish, all of the Keystone staff, have been wonderful to work with.


StarStarStarStarStar Dr Owens is phenomenal Physician he is extreme... —    (Patient since 2020)

Dr Owens is phenomenal Physician he is extremely patient and makes sure to explain to my son so he understands everything about his appointment..


StarStarStarStarStar My Dr. —    (Patient since 2021)

I really like my Dr. I just hope that she doesn't leave, like all the other good Dr. I have had


StarStarStarStarStar Dr. Choi is great! I have been seeing her for 4... —    (Patient since 2020)

Dr. Choi is great! I have been seeing her for 4 years and have always had a great experience.


StarStarStarStarStar Professional and caring staff. Very attentive. —    (Patient since 2020)

Professional and caring staff. Very attentive.


StarStarStarStarStar I am quite happy with the care I received at Ke... —    (Patient since 2021)

I am quite happy with the care I received at Keystone Health. The staff is always pleasant, kind and helpful. Dr. Patterson always takes the time to listen, which I consider important,


StarStarStarStarStar The appointment process was efficient and went ... —    (Patient since 2020)

The appointment process was efficient and went smoothly. I was called in to see the doctor on time and. again, all went smoothly. Very professional and efficient.


StarStarStarStarNo Star Well pleased with service —    (Patient since 2021)

Well pleased with service


StarStarStarStarStar jpg —    (Patient since 2020)

I like the staff, the place is very clean, and I love my doctor.


StarStarStarStarStar Dr Thomas is a very caring dr. She goes over al... —    (Patient since 2020)

Dr Thomas is a very caring dr. She goes over all my bloodwork results and medication. When a problem comes up we discuss it and figure out the best course to take.


StarStarStarStarStar Recommend Dr. Heackler —    (Patient since 2021)

Dr. HEACKLER has been our family doctor for many years. Yes, you do have to wait to see her all of the time but when you see her you know why. She gives her full attention.


StarStarStarStarStar They care about the whole person and not the al... —    (Patient since 2020)

They care about the whole person and not the almighty dollar sign.


StarStarStarStarStar Keystone has a nice sign in windows who are fri... —    (Patient since 2021)

Keystone has a nice sign in windows who are friendly and professional. It was a short wait to go back to a room to see the doctor and not much of a wait until the doctor comes in.


StarStarStarStarStar Appointment/Doctors —    (Patient since 2021)

Doctors are very personable and knowledgeable.


StarStarStarStarStar Dr. Owens is a very knowledgeable and professio... —    (Patient since 2020)

Dr. Owens is a very knowledgeable and professional doctor. I would recommend him to anyone. He is thorough.


StarStarStarStarStar I am very pleased with Keystone Family Medicine... —    (Patient since 2020)

I am very pleased with Keystone Family Medicine and my family physician Dr. Barbara Haeckler. I would highly recommend her to others as well as Keystone.


StarStarStarStarStar Questions are always answered with words I unde —    (Patient since 2021)

Questions are always answered the first tim


StarStarStarStarStar Compassionate care —    (Patient since 2021)

Dr. James Owens has been my family physician for several years now. He is the first primary care physician in the Chambersburg area that I feel 100% confident about. You never feel just like another patient to him. He truly cares, is very thorough, and gives honest advice for retirees how to keep their bodies in shape. He is a very good listener and answers any concerns you may have. You are never under the impression he is in a rush to get you out of his office to make room for the next patient. The nursing staff is equally competent and friendly. I get my vaccinations done at Keystone Health as well, usually don't even feel the prick of the needle.


StarStarStarStarStar Service I received was professional  —    (Patient since 2021)

Service I received was professional and addressed every issue I had.


StarStarStarStarStar Doctor and staff are good listeners, caring, fr... —    (Patient since 2021)

Doctor and staff are good listeners, caring, friendly and helpful and I thank my doctor and nurses for the good care they provide.


StarStarStarStarStar I love the fact that the Dr. takes time for the... —    (Patient since 2021)

I love the fact that the Dr. takes time for the patient.


StarStarStarStarStar Everyone is so nice and helpful —    (Patient since 2021)

Everyone is so nice and helpful


StarStarStarStarStar Dr. Thomas has my complete confidence as a prim... —    (Patient since 2021)

Dr. Thomas has my complete confidence as a primary care doctor.


StarStarStarStarStar very pleased —    (Patient since 2020)

My visit was conducted promptly, professionally and courteously by LPN and my primary care doctor.


StarStarStarStarStar The care I have received from the staff at Keys... —    (Patient since 2020)

The care I have received from the staff at Keystone Family Medicine has been a major contributing factor to the excellent quality of life I have enjoyed for the last 15 years. From the admissions desk to the check out desk, on the phone and in person, the care and professionalism has been top notch. I want to particularly recognize Dr. James Owens, my physician since my arrival in Chambersburg. He is a wonderful doctor, a good counselor and a warm human being who makes a "trip to the doctors" far more pleasant than it would be otherwise. I highly recommend Keystone Family Medicine and Dr. James Owens.


StarStarStarStarStar Great staff, very friendly, on time. Candy is f... —    (Patient since 2021)

Great staff, very friendly, on time. Candy is fantastic....very easy to talk to, took time with me and very knowledgeable!


StarStarStarStarStar Dr. Barbara Haeckler is AWESOME!! —    (Patient since 2020)

Keystone Medicine has been my health provider for over 15 years. The facility is always clean, the receptionists friendly and knowledgeable. Dr. Haeckler has been my physician since she started working at Keystone. I always feel I am being well cared for. She considers her patients as a whole and makes sure that all is well, physically and emotionally. She is very intuitive and can often sense when things are "off". She patiently listens to all concerns, gives good advice and is the most caring Dr. I have ever known. The only reason that there can be a long wait time in the exam room is that she takes total care of others' needs and doesn't consider her patients just a number. She is WORTH waiting for!!


StarStarStarStarStar Good quality service fast and reli —    (Patient since 2020)

Good quality service fast and reliable


StarStarStarStarStar Im glad we have this in Chambersburg —    (Patient since 2020)

Im glad we have this in Chambersburg


StarStarStarStarStar  —    (Patient since 2021)

As always my visit was thorough and professional. The staff and doctors are always pleasant and friendly. They give me a copy of the visit and anything that I have scheduled in the future.


StarStarStarStarStar Great people  —    (Patient since 2020)

I really like Keystone because the receptionists are great and friendly. My doctor has done a great job taking care of me because my blood results are great.


StarStarStarStarStar Like dr patterson.very helpful.  —    (Patient since 2020)

Like dr patterson.very helpful.


StarStarStarStarStar Everyone is so unde —    (Patient since 2020)

Everyone is so understanding


StarStarStarStarNo Star DR PATERSON WAS GREAT VERY HELPFUL AND SHE LIS... —    (Patient since 2021)

DR PATERSON WAS GREAT VERY HELPFUL AND SHE LISTENED,


StarStarStarStarStar Excellent Care —    (Patient since 2020)

The staff, nurse and doctor who saw me last were attentive to my needs, answered all my questions and treated me with respect. Dr. Patterson is fantastic.


StarStarStarStarStar Dr Patterson is an amazing Dr. I am so blessed ... —    (Patient since 2021)

Dr Patterson is an amazing Dr. I am so blessed to have found her years ago.


StarStarStarStarStar I dont like going to the doctor's but everyone ... —    (Patient since 2021)

I dont like going to the doctor's but everyone really cares obut you at dr Thomas's office


StarStarStarStarStar I have been coming to keystone health for many ... —    (Patient since 2021)

I have been coming to keystone health for many years and I'm really pleased with the doctors there they Treat you with respect and make you feel at home and they are willing to answer any and all questions that you may have.


StarStarStarStarStar Ir was very nivel, Thank you all! —    (Patient since 2021)

Ir was very nivel, Thank you all!


StarStarStarStarStar Dr. Thomas is the best.  —    (Patient since 2021)

Dr. Thomas is the best. She supports me and does her best to keep me well.


StarStarStarStarStar It is easy to get an appointment. The staff ar... —    (Patient since 2021)

It is easy to get an appointment. The staff are very knowledgeable and considerate.


StarStarStarStarStar Dr. Patterson is the best! —    (Patient since 2021)

Dr. Patterson is the best. And the staff at Keystone are professional and attentive.


StarStarStarStarStar I like Keystone Family Medicine. The employees... —    (Patient since 2020)

I like Keystone Family Medicine. The employees are consistently friendly and professional. My doctor is the best, too.


StarStarStarStarStar Great service —    (Patient since 2020)

Dr. Patterson and her nurse are thorough, professional and personable. I appreciate the service I receive.


StarStarStarStarStar Great personal attention —    (Patient since 2021)

The wait was a little long, but the attention and personal service I received from Dr. Haeckler was great. More than made up for the wait.


StarStarStarStarStar I rely on Keystone Family Medicine.. —    (Patient since 2020)

I've been going to Keystone Family Medicine for 15 years or so.


StarStarStarStarStar Dr. Patterson  —    (Patient since 2021)

Dr. Patterson is wonderful. She is always on time, pleaseant, responsive and a very good listener and a great practitioner.


StarStarStarStarStar I am and have been very happy. —    (Patient since 2021)

Over the years that I've been a patient of Dr. Choi at Keystone I've received help and care better than any other in my 71 years. She and the staff are extremely thorough, friendly, and caring. I look forward to every visit. I can't say enough.


StarStarStarStarStar I was in rough shape. —    (Patient since 2021)

I was in rough shape and needed a next day appointment. They fit me in and have me headed in the right direction towards a solution.


StarStarStarStarStar I highly recommend this Doctor. —    (Patient since 2021)

I love Dr. Chan. She is very thorough, and knowledgeable. Her nurse is really nice, as well.


StarStarStarStarStar Good service. I recommend Keystone Health! —    (Patient since 2021)

Love Dr. Thomas! She always takes the time to address all my concerns. I'm always pleased when I visit. Overall, Keystone has been great. Service is prompt and employees are courteous. I've been going there for over 20 years.


StarStarStarStarStar  —    (Patient since 2021)

Dr Owen's is an excellent doctor


StarStarStarStarNo Star Dr. Heckler is wonderful. —    (Patient since 2021)

Dr. Heckler is wonderful.


StarStarStarStarStar Very easy to make appointments and get an unsch... —    (Patient since 2020)

Very easy to make appointments and get an unscheduled appt for poison ivy treatment.


StarStarStarStarStar Very pleased with the timing of my appointment-... —    (Patient since 2021)

Very pleased with the timing of my appointment-on time, just as scheduled.


StarStarStarStarStar Friendly staff and great service. —    (Patient since 2020)

Friendly staff and great service.


StarStarStarStarStar Stacey waz very kind n very helpful.  —    (Patient since 2020)

Stacey waz very kind n very helpful.


StarStarStarStarStar I have been coming to Keystones for 5 years now... —    (Patient since 2021)

I have been coming to Keystones for 5 years now or longer and never had a problem. Always clean and professional, I have never had an health issue that wasn't taken care of..


StarStarStarStarStar The doctor spends quality time with you.  —    (Patient since 2020)

The doctor spends quality time with you.


StarStarStarStarStar Five Stars! Dr.Haeckler is very professional,... —    (Patient since 2020)

Five Stars! Dr.Haeckler is very professional, very knowledgeable and a very good physician. She cares about her patients, listens to the concerns, is very personable and is someone you can trust with your physical ailments.


StarStarStarStarNo Star Has been approximately 15 months since my last ... —    (Patient since 2021)

Has been approximately 15 months since my last phone visit appointment with Dr. Patterson but seems like things went accordingly for the visit.


StarStarStarStarStar Both Dr. Haeckler and the nurse whom I initiall... —    (Patient since 2021)

Both Dr. Haeckler and the nurse whom I initially met with were friendly, personable and highly competent. Unfortunately I did not get the nurse’s name but she was there serving Dr. Haeckler’s patients at 1:15 pm on 5 August. My wait time in the waiting room was short however my wait time for the physician was close to 45 minutes. I believe it is time to hire additional physicians and/or PAs. I do not mind waiting on Dr. Haeckler as she is a fine doctor who is thorough and professionally, and I know she takes the time necessary to serve all her patients extremely well. I’m sure the wait time is impacted by a lack of physicians and probably the virus issues as well.


StarStarStarStarStar  —    (Patient since 2021)

Very on the job with appointments, reminders, information, and follow up. Very helpful.


StarStarStarStarStar Very friendly environment!! —    (Patient since 2021)

Very friendly environment!!


StarStarStarStarStar  —    (Patient since 2020)

The doctor and nurse I had were very kind.


StarStarStarStarStar First time here as a new patient. Candy listene... —    (Patient since 2021)

First time here as a new patient. Candy listened to me, and took the time to hear me about my issues I am dealing with and has already helped me a great deal.


StarStarStarStarStar Sevice was very efficient and friendly!... —    (Patient since 2020)

Sevice was very efficient and friendly!...


StarStarStarStarNo Star Went well, but needed to ask a lot of questions... —    (Patient since 2020)

Went well, but needed to ask a lot of questions to get further clarification. I will continue to see the same provider.


StarStarStarStarStar From the check in, to the nurse, to the doctor ... —    (Patient since 2021)

From the check in, to the nurse, to the doctor and then the check out everyone was so pleasant. Not one of them seemed as though it was an unhappy place to work. I appreciate seeing the smiles on their faces upon walking in. Such a great staff!!


StarStarStarStarStar Staff is friendly and helpful. Dr Thomas is ve... —    (Patient since 2021)

Staff is friendly and helpful. Dr Thomas is very thorough.


StarStarStarStarStar I received an EKG in the office and the staff w... —    (Patient since 2020)

I received an EKG in the office and the staff was wonderful throughout.


StarStarStarStarStar Dr. Chan provides excellent, personalized patie... —    (Patient since 2021)

Dr. Chan provides excellent, personalized patient care. Her time with a patient is flexible and keyed to the patient’s current needs. She is future oriented, looking to how her patient might progress. She proposes options.


StarStarStarStarStar 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 —    (Patient since 2021)

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍


StarStarStarStarStar Safe environment. —    (Patient since 2020)

Following guidelines of masking and distancing, no crowding in waiting areas makes one feel safe.


StarStarStarStarStar Dr Heackler is the best… confident in her and I... —    (Patient since 2021)

Dr Heackler is the best… confident in her and I don’t want to go to the Docs. She speaks English and American… translated from Medical speak.


StarStarStarStarStar When you walk into keystone health it is very c... —    (Patient since 2021)

When you walk into keystone health it is very clean and doesn't smell, the doctor and staff are awesome they treat you like family.


StarStarStarStarStar  —    (Patient since 2021)

Dr Patterson explained test results and involved me in planning what is necessary for the next six months until I’m seen again


StarStarStarStarStar Have not used your online services  —    (Patient since 2020)

Have not used your online services


StarStarStarStarStar I have been going to Keystone Health for 18 yea... —    (Patient since 2021)

I have been going to Keystone Health for 18 years now. I have always been treated with respect and everything from checking in to seeing the doctor is a smooth transition. I feel like my doctor listens to me and I have been satisfied with the care I am given.


StarStarStarStarStar  —    (Patient since 2020)

I have a knee injury and I was able to have a phone appointment! Very easy and Dr. Chan was very patient in reviewing my record and lab results!


StarStarStarStarStar Staff is is friendly and helpful. —    (Patient since 2021)

Staff is always friendly and helpful. I needed an unexpected appointment and Keystone was able to accommodate me in a timely fashion.


StarStarStarStarStar Survey. —    (Patient since 2021)

Saw Stacey Diehl for the first time. I was seeing another Doctor at your practice but my husband sees Stacey, so I switched to her. Like her very much.


StarStarStarStarStar The best doctors and staff! Especially Dr. Owen... —    (Patient since 2020)

The best doctors and staff! Especially Dr. Owen


StarStarStarStarStar I had an early appointment. The check in nurse ... —    (Patient since 2021)

I had an early appointment. The check in nurse was great. She had me checked in in no time. The nurse who weighed me and took me to Dr. Choy`s section. Took my vitals, ask about my meds She was awesome. Dr. Choy came in checked me out. I was in pretty good shape. Heart rate was normal, My breathing was really good. Then we walked threw my meds and got that all taken care of. I will be back in 3 months. Great team work. No complaints. Just a lot of praise.


StarStarStarStarStar I love Dr Candy Moschetti she is the best. The ... —    (Patient since 2021)

I love Dr Candy Moschetti she is the best. The nurses and receptionist are always polite and helpful.


StarStarStarStarStar The scheduling and confirmation process was exc... —    (Patient since 2020)

The scheduling and confirmation process was excellent. The nursing staff are friendly, knowledgeable and efficient. Dr Owens is a straight shooter and quite refreshing during these times of mis-information and lack of sound federal leadership. Allowed me the right to manage my life and did not impose group think and socialistic ideals. My body - my right works for men too…..


StarStarStarStarStar Great service and personal attention to a patie... —    (Patient since 2020)

Great service and personal attention to a patient


StarStarStarStarStar My doctor took the time to go over everything,... —    (Patient since 2021)

My doctor took the time to go over everything, explained how he would treat my problem and answered all of my questions. I did not feel rushed.


StarStarStarStarNo Star Dr. Thomas was very pleasant, gather a lot of i... —    (Patient since 2021)

Dr. Thomas was very pleasant, gather a lot of info and made sure I had no questions or concerns.


StarStarStarStarStar I have and will always. I find the care and Pro... —    (Patient since 2020)

I have and will always. I find the care and Professionalism Of all I interact with a joy. I’m always happy I’ve come for follow up or a problem. I feel when I leave cared for.


StarStarStarStarStar Dr listens to issues. Goes over medication and ... —    (Patient since 2020)

Dr listens to issues. Goes over medication and any problems. Makes sure I am getting all my test and vaccinations up to date.


StarStarStarStarStar Dr Thomas is outstanding doctor —    (Patient since 2021)

Dr Thomas is outstanding doctor


StarStarStarStarStar Doctor Visit —    (Patient since 2021)

The visit with Dr. Owens was great. My wife and I always get along with Dr. Owens.


StarStarStarStarStar All questions were answered. Was given a doctor... —    (Patient since 2020)

All questions were answered. Was given a doctor who can help me with my knees after a bad fall. Was given my covid shot, wasn't ready for it until then. was scared getting it any earlier, but feel so confident now that I've gotten it.


StarStarStarStarNo Star Friendly Staff/Great Visit —    (Patient since 2020)

Visit went well. Check in folks were friendly and doctor was thorough.


StarStarStarStarStar Me gusta mucho Buen servisio —    (Patient since 2021)

Me gusta mucho Buen servisio


StarStarStarStarStar Dr and nurses are always so friendly. —    (Patient since 2020)

Dr and nurses are always so friendly.


StarStarStarStarStar The best doctor.  —    (Patient since 2021)

Dr. Owens is the best doctor! He takes time to listen to me and address my concerns. He is extremely knowledgeable. He speaks the truth even when at times it is difficult to hear. I understand that he has my best interest at heart. Thank you Dr. Owens.


StarStarStarStarStar I am very pleased with the care I receive at Ke... —    (Patient since 2020)

I am very pleased with the care I receive at Keystone. Dr Thomas is very thorough with my health concerns and goes above and beyond. The staff is very friendly and I feel very relaxed when going to my appointment. I never have to wait and the receptionist are also very pleasant and helpful.


StarStarStarStarStar my visit was very plesant —    (Patient since 2021)

my visit was very plesant


StarStarStarStarStar Spends time unselfishly Dr. Haeckler always t... —    (Patient since 2020)

Spends time unselfishly Dr. Haeckler always takes the time to explain everything in a thorough and understandable way appreciate her so much as a doctor and as a person


StarStarStarStarStar  —    (Patient since 2020)

I really enjoy being a patient of Dr. Thomas. She is very thorough, professional, knowledgeable and personable.


StarStarStarStarStar We have always been very happy at this practice... —    (Patient since 2020)

We have always been very happy at this practice.


StarStarStarStarStar Everything went ok . as expected . —    (Patient since 2021)

Everything went ok . as expected .


StarStarStarStarStar Dr. Owens is the best, he is honest and to the ... —    (Patient since 2021)

Dr. Owens is the best, he is honest and to the point.


StarStarStarStarStar Friendly staff fast service great doctors. —    (Patient since 2020)

Friendly staff fast service great doctors.


StarStarStarStarStar Awesome center!! —    (Patient since 2021)

I am very pleased with the services I get at Keystone Family Medicine. My doctor, Dr. Thomas is very good and kind. The other staff too are great people. I am very happy with Keystone Family Medicine. Thank you so much. God bless you all.


StarStarStarStarStar Dr M was very nice informative and professional... —    (Patient since 2021)

Dr M was very nice informative and professional he asked alot of questions and found out all he needed to make a definitive decision in my care


StarStarStarStarStar Keystone is a good Dr office  —    (Patient since 2021)

Keystone is a good Dr office


StarStarStarStarStar Routine visit, on time. —    (Patient since 2020)

Routine visit, on time.


StarStarStarStarStar You really do take care of the whole per —    (Patient since 2020)

You really do take care of the whole person


StarStarStarStarStar Great folks and great care  —    (Patient since 2021)

Great folks and great care


StarStarStarStarStar Doctor takes the time to cover all your needs. ... —    (Patient since 2021)

Doctor takes the time to cover all your needs. I never feel like just another patient.


StarStarStarStarStar My doctor is very competent and my health is ve... —    (Patient since 2020)

My doctor is very competent and my health is very important to her.


StarStarStarStarStar All staff were kind, considerate and profession... —    (Patient since 2021)

All staff were kind, considerate and professional. Very different from NJ medical persons.


StarStarStarStarStar Dr. Haeckler is the BEST physician I have EVER had —    (Patient since 2020)

The staff is friendly and helpful, everything is clean and Dr. Haeckler is the BEST!! Every medical establishment needs to have at least one Dr just like her!! She is very thorough, considering the whole person and not just the ailment presented. She takes time with each patient, makes diagnosis clear, and answers questions presented to her. A ONE!!


StarStarStarStarStar  —    (Patient since 2021)

I have recommended Dr Haeckler to several people. She is easy to talk to and I feel very thorough.


StarStarStarStarNo Star Got in very promptly. My questions were address... —    (Patient since 2021)

Got in very promptly. My questions were addressed.


StarStarStarStarStar Dr. Barbara Haeckler & staff: Excellent! —    (Patient since 2020)

Dr. Barbara Haeckler and her staff are professional, courteous, knowledgeable and efficient. I have complete confidence in their medical expertise.


StarStarStarStarStar Dr. Jennifer Chan is an absolutely outstanding ... —    (Patient since 2020)

Dr. Jennifer Chan is an absolutely outstanding doctor - she explains things when needed and is clear with her diagnoses and recommendations. A great nurse, but I neglected to get her name! Additionally, the staff is also excellent - pleasant and efficient.


StarStarStarStarStar Great Doctor Appointment —    (Patient since 2020)

As usual, check-in was easy and appointment took place as scheduled. Facility was extremely clean. Doctor and staff were very professional and took time to understand my concerns.


StarStarStarStarStar Great doctors office, everyone is always nice. ... —    (Patient since 2021)

Great doctors office, everyone is always nice.


StarStarStarStarStar Support staff (Erin and Teresa) were absolutely... —    (Patient since 2021)

Support staff (Erin and Teresa) were absolutely wonderful to work with. Erin is a beautiful ball of energy and can no doubt light up any room she steps into! Teresa was very friendly and efficient and a pleasure to work with as well. Check-out was fast and efficient, with a very friendly staff member (sorry-didn't see her name badge), but my experience was absolutely wonderful (for a doctor visit, that is :) ). Dr. Haeckler is ALWAYS available to answer any and all questions, even to the point of asking ME what I wanted to cover in particular. Everyone was very pleasant and upbeat; something not found in all offices any more. They saw me as a person, not just a number and a paycheck. I was very comfortable and at ease.


StarStarStarStarStar Best Medical Practice I've ever been to —    (Patient since 2020)

I absolutely love my Nurse and my doctor. Keystone Family really cares about their patients and tries to do everything they can for them.


StarStarStarStarStar Appt Feedback. —    (Patient since 2020)

Appt with Stacey Deihl following my discharge from the hospital from Covid complications. We had a lot of things to discuss, such as medication changes, follow up with therapies, follow up appts with other Doctors etc. She is extemely knowledgeable. I left the office having all of my concerns addressed and I did not feel like she was in a rush to move on to the next patient.


StarStarStarStarStar I really like Dr chan she is so Thorough never ... —    (Patient since 2020)

I really like Dr chan she is so Thorough never misses anything been meny years Sense i had a good Dr i really appreciate her


StarStarStarStarStar Dr,Owens is very professional and to the point ... —    (Patient since 2021)

Dr,Owens is very professional and to the point


StarStarStarStarStar I already have recommended KFM to family member... —    (Patient since 2021)

I already have recommended KFM to family members. I don't mind waiting because I know that the patients are getting good care. It is important to me that I have enough time to go over my health concerns and they are being addressed.


StarStarStarStarStar Keystone is neat and i love my doctor  —    (Patient since 2021)

Keystone is neat and i love my doctor


StarStarStarStarStar Dr. Chan is a caring and understanding doctor. ... —    (Patient since 2020)

Dr. Chan is a caring and understanding doctor.


StarStarStarStarStar Very easy to make appointments, speedy check-in... —    (Patient since 2020)

Very easy to make appointments, speedy check-in, professional staff. Dr. Choi takes time to listen to my concerns with no rushing.


StarStarStarStarStar Candy was right on top of my labs and my medica... —    (Patient since 2020)

Candy was right on top of my labs and my medications. She made some changes which is fine with me.


StarStarStarNo StarNo Star I wanted to say the tech working for Dr. Owens ... —    (Patient since 2020)

I wanted to say the tech working for Dr. Owens name ( Heather ) was the best. She greeted me with a happy tone. She was very kind and friendly. She made made visit to see Dr Owens great. Very customer friendly. Wish all Keystone employees were like her.


StarStarStarStarStar  —    (Patient since 2020)

Dr. Owens is the best. The staff was great also. Heather the nurse was great also.


StarStarStarStarStar Love the nurses and my doctor. All staff from t... —    (Patient since 2021)

Love the nurses and my doctor. All staff from the he beginning to the end are very nice and friendly.


StarStarStarStarStar THE KIND OF TEAM YOU WANT TAKING CARE OF YOU  —    (Patient since 2021)

The doctors, nurses, and staff at Keystone are top notch! Efficient scheduling, clean waiting rooms, and exam rooms. Dr. Chan, my doctor, appears to be a really good doctor. She listens to me and takes notes while I am talking to her. She asks questions, to clarify, while listening to me describe why I made the appointment.


StarStarStarStarNo Star Staff are very friendly & courteous. Doctor s... —    (Patient since 2020)

Staff are very friendly & courteous. Doctor spends an ample amount of time discussing any concerns or questions that I might have.


StarStarStarStarStar As usual our visit was outstanding!! —    (Patient since 2020)

As usual our visit was outstanding!!


StarStarStarStarStar I was in and out of the doctor office in 30 min... —    (Patient since 2020)

I was in and out of the doctor office in 30 minutes. Great visit.


StarStarStarStarNo Star The staff is very polite and very knowledgeable... —    (Patient since 2021)

The staff is very polite and very knowledgeable about their work..The PA and the RUSSIAN is truly good at their work and very proud to be thorough and helped make my appointment speedy but professional and I actually got to be comfortable with the staff which is a blessing...


StarStarStarStarStar . —    (Patient since 2021)

This was my first visit with Dr. Patterson. I appreciated her patience, concern, and caring manner.


StarStarStarNo StarNo Star Buen serbicio gracias bendiciones —    (Patient since 2021)

Buen serbicio gracias bendiciones


StarStarStarStarStar I can’t express enough how grateful I am for Ke... —    (Patient since 2021)

I can’t express enough how grateful I am for Keystone Family Practice. Going trough health issues can be scary but having the right team on your side makes all the difference . Dr. Candy is the best!


StarStarStarStarStar Dr Choi is very thorough. She takes time to ans... —    (Patient since 2021)

Dr Choi is very thorough. She takes time to answer questions and explains so you understand.


StarStarStarStarStar Treat me like a person. —    (Patient since 2021)

Everyone including the doctor/practitioner always treat me like a person.


StarStarStarStarStar I recommend Keystone Family Medicine  —    (Patient since 2020)

I recommend Keystone Family Medicine and I highly value the care I receive there.


StarStarStarStarStar I love to see my Doctor, she is the best one I’... —    (Patient since 2021)

I love to see my Doctor, she is the best one I’ve seen.


StarStarStarStarStar I love keystone family medicine. The doctors an... —    (Patient since 2021)

I love keystone family medicine. The doctors and nurses are very nice and very willing to help you with what ever you're going through, I wouldn't go anywhere else.


StarStarStarStarStar I actually prefer being able to make appointmen... —    (Patient since 2020)

I actually prefer being able to make appointments online. I like seeing my tests online


StarStarStarStarStar I've always had great personal service from the... —    (Patient since 2020)

I've always had great personal service from these folks. Fast checkin and relatively fast appointments


StarStarStarStarStar Visit  —    (Patient since 2021)

Dr Patterson is attentive, thorough and very kind. I would highly recommend her to others!


StarStarStarStarStar Last appointment —    (Patient since 2021)

Dr. Thomas was ingauding and compassionate. I had a wonderful visit.


StarStarStarStarStar Vaccination was well managed and very professional —    (Patient since 2021)

Vaccination was well managed and very professional


StarStarStarStarStar I enjoyed my experience —    (Patient since 2021)

I enjoyed my experience at Keystone for my physical. Dr. H and all the staff were friendly and knowledgeable


StarStarStarStarStar Great experience  —    (Patient since 2020)

I am going on my third year of utilizing your practice and pharmacy. I have received great medical care and equally good customer service when using your social services.


StarStarStarStarStar Appointment  —    (Patient since 2020)

My appointment went smoothly. I was seen in a timely manner. Doctor Owen's listened respectfully to my concerns and responded appropriately.


StarStarStarStarStar I always appreciate the care and thorough atten... —    (Patient since 2020)

I always appreciate the care and thorough attention I receive from Dr. Choi.


StarStarStarStarStar I love Keystone Family Medicine —    (Patient since 2020)

I love Keystone Family Medicine


StarStarStarStarStar Easy check in and a doctor that is very precise... —    (Patient since 2021)

Easy check in and a doctor that is very precise and cares about my needs


StarStarStarStarStar  —    (Patient since 2020)

Perfect, excellent. Dr. Haecker is wonderful. Lo


StarStarStarStarStar The nurse/MA’s were Awesome such Professional i... —    (Patient since 2021)

The nurse/MA’s were Awesome such Professional ism, and attentiveness to me as a patient. Keystone Family Medicine is # 1, and would recommend 100%.


StarStarStarStarStar Dr. Chan is easy going and listens to all your ... —    (Patient since 2020)

Dr. Chan is easy going and listens to all your needs. She lets you be in control of your care.


StarStarStarStarStar Always friendly and thorough —    (Patient since 2021)

Always friendly and thorough


StarStarStarStarStar Received excellent service from Keystone.  —    (Patient since 2021)

Received excellent service from Keystone.


StarStarStarStarStar  —    (Patient since 2020)

Dr. Haeckler is the kindest, most concerned and thorough doctor. I would highly recommend her to anyone. I'm blessed to be her patient.


StarStarStarStarStar  —    (Patient since 2021)

Appointment was pretty on time considering how many people were there. Staff was always very kind and helpful. Thank you very much!


StarStarStarStarStar This was my first visit to Keystone Family Medi... —    (Patient since 2021)

This was my first visit to Keystone Family Medicine. I rreceived my first coronavirus vaccine, The procedure was very efficient and professional. The doctor that gave me the shot was very friendly, explained wthe procedure and made me feel very comfortable. Harold


StarStarStarStarStar Excellent customer service from the time you co... —    (Patient since 2021)

Excellent customer service from the time you come through the doors and through check out. As a new patient this was a very much appreciated courtesy.


StarStarStarStarStar Everyone was so nice and professional! —    (Patient since 2021)

Everyone was so nice and professional!


StarStarStarStarStar Finally found a new dr —    (Patient since 2021)

We have not recently been very pleased trying to get in with a new dr since Dr. Steve's left but we accidentally ended up seeing Stacey Diehl this past Tuesday and we liked her very much. We intend to stay with her.


StarStarStarStarStar Dr. Thomas and her staff are very polite and un... —    (Patient since 2020)

Dr. Thomas and her staff are very polite and understanding, they listen to your problems and work with you on fixing the problem so that you get better faster.


StarStarStarStarStar Dr Faris is the best psychiatrist I ever had. —    (Patient since 2020)

Dr Faris and her staff are very easy to work with and always follow-up with me.


StarStarStarStarStar I love Dr Chan she is the BEST —    (Patient since 2021)

I love Dr Chan she is the BEST


StarStarStarStarStar Staff very friendly and answered all my concern... —    (Patient since 2021)

Staff very friendly and answered all my concerns


StarStarStarStarStar  —    (Patient since 2020)

I was especially impressed at the process of getting my two COVID-19 vaccines. The process was speedy and VERY organized. I have been recommending to my friends who haven't gotten the vaccine to try to schedule with you.


StarStarStarStarStar The system in place for COVID vaccine immunizat... —    (Patient since 2021)

The system in place for COVID vaccine immunizations was excellent


StarStarStarStarStar Covid 19 Vaccination —    (Patient since 2021)

The procedure was both seamless and professional


StarStarStarStarStar Came for my covid shot... everything ran so smo... —    (Patient since 2021)

Came for my covid shot... everything ran so smoothly. The staff was extremely helpful and kind!!


StarStarStarStarStar Awesome service and great fr —    (Patient since 2021)

Awesome service and great friendly


StarStarStarStarStar Very nice employees and freindly —    (Patient since 2021)

Very nice employees and friendly


StarStarStarStarStar process  —    (Patient since 2021)

Efficient process for signing in for COVID vaccine. Staff were informative and courteous. Emily, Director of Physician's Services is the best. Dynamic friendly personality. I didn't realize the vaccine was administered, she was that good.


StarStarStarStarStar People were nice helpful efficient —    (Patient since 2021)

People were nice helpful and efficient


StarStarStarNo StarNo Star COVID vaccine clinic —    (Patient since 2021)

COVID vaccine marathon was well orchestrated and all the workers were very helpful, courteous, and spot-on with their mission ... job well done! Thanks!


StarStarStarStarStar Friendly caring nurses and doc —    (Patient since 2021)

Friendly caring nurses and doctors


StarStarStarStarStar Excellent Service  —    (Patient since 2020)

The service provided was excellent. It was speedy and the nursing staff were outstanding.


StarStarStarStarStar Outstanding personnel! Very well organized! —    (Patient since 2021)

Outstanding personnel! Very well organized!


StarStarStarStarStar Everyone was very professional, the appointment... —    (Patient since 2021)

Everyone was very professional, the appointment was organized and on time!!!


StarStarStarStarStar I was impressed with the quickness and politene... —    (Patient since 2021)

I was impressed with the quickness and politeness of its people working


StarStarStarStarStar Very professional and pleasant group of people.... —    (Patient since 2021)

Very professional and pleasant group of people.


StarStarStarStarStar People are always nice there.  —    (Patient since 2021)

People are always nice there.


StarStarStarStarStar Great staff. Love my doctor! Would recommend ! —    (Patient since 2020)

Great staff. Love my doctor! Dr Owens is great and has helped me a lot especially over the last year. Thanks! Art


StarStarStarStarNo Star You guys and girls r awesome keep up the great ... —    (Patient since 2021)

You guys and girls r awesome keep up the great work


StarStarStarStarStar Very knowledgeable Doctor's! —    (Patient since 2021)

I love Keystone Family Medicine because they have the most knowledgeable doctors that always take their time with you instead of rushing you out. No matter what the problem, they always listen to your concerns and answer any questions you may have.


StarStarStarStarStar I been coming to keystone fpr about 14 years. I... —    (Patient since 2021)

I been coming to keystone fpr about 14 years. I love my doctor Heckler she is amazing im very satisfied


StarStarStarStarStar I was personally made aware, via a personal let... —    (Patient since 2021)

I was personally made aware, via a personal letter from Keystone, that they had additional Covid-19 vaccine available for any client of theirs over the age of 65; call them if unvaccinated and interested in receiving one.


StarStarStarStarStar Covid Vaccine #1 —    (Patient since 2020)

My Covid vaccine appointment was smooth from beginning to end.


StarStarStarStarStar Wonderful place and the people are so amazing. ... —    (Patient since 2021)

Wonderful place and the people are so amazing.


StarStarStarStarStar Keystone is a very good place have your medical... —    (Patient since 2020)

Keystone is a very good place have your medical needs taken care of. Employees are caring and thoughtful


StarStarStarStarStar Doctor was kind and help —    (Patient since 2020)

Doctor was kind and helpful


StarStarStarStarStar Stacey and her team were great —    (Patient since 2021)

Stacey and her team were great with my daughter(5yo). They have patience and gave her time to share her thoughts.


StarStarStarStarStar Great Drs and staff. Always friendly and always... —    (Patient since 2020)

Great Drs and staff. Always friendly and always ready to help


StarStarStarStarStar Very good ! For a doctors office i just don't e... —    (Patient since 2021)

Very good ! For a doctors office i just don't enjoy going to the doctors office


StarStarStarStarStar Very good ! For a doctors office i just don't e... —    (Patient since 2021)

Very good ! For a doctors office i just don't enjoy going to the doctors office


StarStarStarStarStar Everyone was very nice and helpful during my ap... —    (Patient since 2021)

Everyone was very nice and helpful during my appointment


StarStarStarStarStar Very thorough and friendly  —    (Patient since 2021)

Very thorough and friendly


StarStarStarStarStar The staff at keystone is very helpful and respe... —    (Patient since 2021)

The staff at keystone is very helpful and respectful. Dr bowen and Dr Chan are very helpful


StarStarStarStarStar Dr. Haeckler —    (Patient since 2020)

Dr. Barbara Haeckler is an awesome physician who really cares about the welfare of her patients. Keystone Family Medicine is a better organization because she's part of their staff!


StarStarStarStarStar Dr. Pattereson is absolutely awesome! —    (Patient since 2021)

Dr. Pattereson is absolutely awesome!


StarStarStarStarStar Very punctual and caring staff. —    (Patient since 2020)

Very punctual and caring staff. Great full for their reaching out to provide cocid vaccines.


StarStarStarStarStar All of the staff was very helpful. —    (Patient since 2021)

All of the staff was very friendly, knowledgeable and helpful.


StarStarStarStarStar Caring and friendly People  —    (Patient since 2020)

Caring and friendly People


StarStarStarStarStar Great experience.  —    (Patient since 2021)

You had a highly professional, very skilled staff for the Covid vaccine clinic you did. I don’t know how I could say enough good things about the experience.


StarStarStarStarStar  —    (Patient since 2021)

I've been coming to Keystone for years, very happy with the care from the receptionists to the nurses behind the scene. Dr. Owens is our family doctor and we are very pleased with him and his expertise and care.


StarStarStarStarStar  —    (Patient since 2021)

I have been a patient of Dr. Haeckler”s for many years. My husband David also. We are very pleased with the excellent attention we receive with every visit. We consider ourselves to be very fortunate to be patients at Keystone. I have recommended several family members there and they feel the same as we do.


StarStarStarStarStar  —    (Patient since 2021)

My provider Dr. Jim Owens is great. at my last appointment he was running a little late. But when I got in to see him, he took his time with me even though I was his last appointment for the day. He is always professional and takes the time to listen to any concerns that I have. Dr. Owens has been my provider for the past 5 years and I would not change.


StarStarStarStarStar The care there is top of the line, so glad I st... —    (Patient since 2021)

The care there is top of the line, so glad I started going there years ago.


StarStarStarStarStar My doctor is the best, he is professional, cari... —    (Patient since 2021)

My doctor is the best, he is professional, caring/human, understands patients, thorough and has the ability to break things down...


StarStarStarStarStar Was very pleased with the time and attention th... —    (Patient since 2020)

Was very pleased with the time and attention that was given to my concerns. She explained everything very well.


StarStarStarStarStar I like my doctor and all the staff are nice and... —    (Patient since 2020)

I like my doctor and all the staff are nice and friendly.


StarStarStarStarStar Respect and professionalism —    (Patient since 2020)

I prefer Keystone over any other facility. Always greeted with a smile. The doctors we have had, we have bonded with. We aren't a number, we are a person.


StarStarStarStarStar Quick reception, good privacy, friendly staff, ... —    (Patient since 2021)

Quick reception, good privacy, friendly staff, clear instructions.


StarStarStarStarStar  —    (Patient since 2020)

On time professional staff


StarStarStarStarStar  —    (Patient since 2021)

I always feel that I get excellent care. My Dr. is Dr. Chan and she is a Great Doctor.


StarStarStarStarStar Professional, Kind, Clean. —    (Patient since 2021)

The check in and check out is professional and the employees are patient and helpful. I like the nurses and my doctor. I rarely have to wait very long in the waiting room. My doctor takes the time needed to take care of my needs and never rushes me.


StarStarStarStarStar Everyone is very nice!  —    (Patient since 2020)

Everyone is very nice! Dr. Thomas is very kind. I'm very comfortable with the people that work there.


StarStarStarStarStar Five Stars! —    (Patient since 2020)

Excellent office! Everyone is friendly and helpful. I feel that I have say in my treatment.


StarStarStarStarStar Always friendly and competent. —    (Patient since 2021)

Always friendly and competent.


StarStarStarStarStar So far like doctors staff new to practice. Was ... —    (Patient since 2020)

So far like doctors staff new to practice. Was tele medicine appointment perfer in person appointment


StarStarStarStarStar Everyone at the clinic was cordial, polite, cou... —    (Patient since 2021)

Everyone at the clinic was cordial, polite, courteous and professional. Just the way health care should be. Thank you.


StarStarStarStarStar CoVid Vaccination —    (Patient since 2020)

Keystone Family has made it very easy for both my wife and me to get vaccinated. The staff freely communicates what to expect based on their experiences to relieve any apprehensions we may have had. As always, the facilities are immaculately clean and well organized. I would recommend Keystone to anyone who is looking for first class medical care.


StarStarStarStarStar Today's visit I was taken on time, check in was... —    (Patient since 2021)

Today's visit I was taken on time, check in was also quick and curious . Got the needle was given with no pain at all. Didn't even feel the pinch, everybody was very professional.


StarStarStarStarStar Great Service !! Doctor was so nice and underst... —    (Patient since 2021)

Great Service !! Doctor was so nice and understanding really listened to my concerns !!!


StarStarStarStarStar  —    (Patient since 2020)

Very friendly staff. Drs are knowledgeably and discuss your healthcare concerns and needs .


StarStarStarStarNo Star New Doctor —    (Patient since 2020)

The new doctor was kind, polite, caring. She and I looked over my medical records on the computer and asked if everything is correct. We both decided what care I needed instead of my new doctor assuming what care I needed. I needed intermediate assistance from another specialist that I see for care. She tried contacting the other specialist with me right there instead of doing this task later, but unfortunately, the other specialist was not in. She took my concerns very seriously. She did not give me a difficult time about anything; she did not have the know it all attitude like some doctors. She used kind words and was not rude like some doctors.


StarStarStarStarStar Never had a problem with the se —    (Patient since 2020)

Never had a problem with the service


StarStarStarStarStar Dr James Owens is a patient, understanding Dr. ... —    (Patient since 2021)

Dr James Owens is a patient, understanding Dr. who listened and has always been very helpful.


StarStarStarStarStar  —    (Patient since 2021)

This visit was for a Covid Shot.


StarStarStarStarStar Everyone is pleasant and helpful. —    (Patient since 2020)

Everyone is pleasant and helpful.


StarStarStarStarStar The staff is friendly and very helpful. They tr... —    (Patient since 2020)

The staff is friendly and very helpful. They treated me with respect and concern for my well-being. I feel confident in the care they provide.


StarStarStarStarStar Covid vaccine —    (Patient since 2021)

Arrived checked in and got paperwork, before I completed it a nurse brought be back to a room, more paperwork to reed and then the vaccine in my left arm, I waited the 15 minutes and left. The vaccination spot was a little tender the next day no other reaction. I feel relieved to have been able to get the shot.


StarStarStarStarStar Was very happy with the service very well organ... —    (Patient since 2020)

Was very happy with the service very well organized. The nurse was very efficient and courteous


StarStarStarStarStar I was able to be seen the same day, very well p... —    (Patient since 2020)

I was able to be seen the same day, very well pleased with the services I received


StarStarStarStarStar Always a positive experience —    (Patient since 2021)

I am always pleased with the care I receive from Dr. Choi; she is thorough and considerate. The entire staff is very upbeat and professional.


StarStarStarStarStar The office staff are professional, friendly, an... —    (Patient since 2021)

The office staff are professional, friendly, and respectful. Very easy to get an appointment. Our doctor (Dr. Thomas) is amazing. I’m so glad we found Keystone!!!


StarStarStarStarStar you are a remarkable Team.I am very thankful. —    (Patient since 2021)

you are a remarkable Team. I am very thankful.


StarStarStarStarStar Top Notch —    (Patient since 2020)

Excellent, professional care!


StarStarStarStarStar Friendly, caring, highly skilled care givers ma... —    (Patient since 2021)

Friendly, caring, highly skilled care givers make visits easy and low stress.


StarStarStarStarStar  —    (Patient since 2021)

Excellent care while I received my covid vaccine. I hardly felt the injection. I was watched carefully afterwards.


StarStarStarStarStar Great staff. Especially, with the pandemic—very... —    (Patient since 2021)

Great staff. Especially, with the pandemic—very exceptional care.


StarStarStarStarStar From the time you enter the front door you are ... —    (Patient since 2021)

From the time you enter the front door you are always made to feel as though your concerns and issues about your health are important. My recent visit was for a Covid-19 vaccine. The staff has made getting the vaccine a very easy appointment. Other areas should watch how this practice does it.


StarStarStarStarStar Everyone is very friendly and caring and don’t ... —    (Patient since 2020)

Everyone is very friendly and caring and don’t rush me in and out


StarStarStarStarStar Keystone Health has quality staff.  —    (Patient since 2020)

Everyone is friendly, knowledgeable and kind. Dr. Barb Haeckler is above all other Dr's I've ever ever seen in my 74 years!!


StarStarStarStarStar It was a great visit! Everyone is so kind! —    (Patient since 2021)

It was a great visit! Everyone is so kind!


StarStarStarStarStar Covid vaccine shot..  —    (Patient since 2021)

Appointment was to receive the (1st) Covid vaccine shot. The nurse took me back almost before I had completed the check-in sheet. The longest wait was 30inutes after the shot because I am on a blood thinner and they wanted to monitor me for bleeding. The appointment for the 2nd shot was scheduled while I waited.


StarStarStarStarStar The day I received by 1st shot everything went ... —    (Patient since 2021)

The day I received by 1st shot everything went smoothly and even a few minutes ahead of schedule. Everyone knew what to do and explained everything to me.


StarStarStarStarStar Always answers calls concerning problems with m... —    (Patient since 2020)

Always answers calls concerning problems with my problems. Gives me appointment as needed


StarStarStarStarStar NO problem —    (Patient since 2020)

I was stress free in seeing my doctor. In and out in a timely manner.


StarStarStarStarStar All of your employees were so care and comforti... —    (Patient since 2021)

All of your employees were so care and comforting. I like before they do anything they explain the pros and cons, and all questions are answered.


StarStarStarStarStar excellent service, responsive —    (Patient since 2021)

excellent service, responsive


StarStarStarStarStar Dr Patterson is a great physician, she listens ... —    (Patient since 2021)

Dr Patterson is a great physician, she listens and time to answer any questions. I would recommend her to anyone needs a physician.


StarStarStarStarStar Dr. Haeckler is exactly what I look for in a do... —    (Patient since 2021)

Dr. Haeckler is exactly what I look for in a doctor. She is kind, thorough, and she listens to her patients. She remembers you and talks to you like a friend while remaining professional. It's true that you often have to wait a while during your appointment, but she is well worth the wait. I appreciate her very much.


StarStarStarStarStar Pleased with attention to care.  —    (Patient since 2020)

My husband and I have received thorough attention to all medical needs, appropriate referrals, and proactive recommendations and education. It was wonderful to be notified of COVID-19 vaccine availability and to be able to receive it in such an efficient manner.


StarStarStarStarStar Very timely. Treatment provided for problem pro... —    (Patient since 2021)

Very timely. Treatment provided for problem provided


StarStarStarStarStar I appreciate Dr Thomas, she is very thorough an... —    (Patient since 2021)

I appreciate Dr Thomas, she is very thorough and listens closely. Her address very pleasant as well.


StarStarStarStarStar Effecient. Knowledgeable. —    (Patient since 2020)

Efficient. Knowledgeable.


StarStarStarStarStar Great Way to Save the Doctor and the Patient Time —    (Patient since 2021)

I loved it. I had no new health issues and it was wonderful to have the opportunity to have a telephone check up which lasted a total of approximately 45 minutes. Waiting can be stressful for some of the population, which includes me. So much better than sitting in the doctor's office waiting a couple of hours (now behind a mask) to get the basics.


StarStarStarStarStar fast and friendly service. doctor caring and ex... —    (Patient since 2021)

fast and friendly service. doctor caring and experienced


StarStarStarStarStar Awesome staffing and care. —    (Patient since 2020)

Awesome staffing and care.


StarStarStarStarStar Staff is very friedly and am very pleased with ... —    (Patient since 2021)

Staff is very friedly and am very pleased with Dr Owens


StarStarStarStarStar Dr.Thomas is so awesome she was very nice and t... —    (Patient since 2021)

Dr.Thomas is so awesome she was very nice and thorough. And she answered all the questions that I had . I would recommend Dr. Thomas to everyone.


StarStarStarStarStar Very clean, very few people in waiting room, pr... —    (Patient since 2021)

Very clean, very few people in waiting room, practicing covid cleaning


StarStarStarStarStar The doctor and team were so kind and helpful to... —    (Patient since 2021)

The doctor and team were so kind and helpful to me when I was feeling at my worst. Dr Thomas really saved me by sending me for tests. I can't thank you all enough. Your compassion is awesome. Thank you!!!!


StarStarStarStarStar Dr. Choi always takes time to listen and help m... —    (Patient since 2020)

Dr. Choi always takes time to listen and help me. I am very thankful for her.


StarStarStarStarStar My visit yesterday went exceptional well, Dr. T... —    (Patient since 2020)

My visit yesterday went exceptional well, Dr. Thomas is a great doctor. Her new nurse, Karly is very good in fact I gave her a rating of 12


StarStarStarStarStar The doctor I saw spent a lot of time with me an... —    (Patient since 2020)

The doctor I saw spent a lot of time with me and was very kind and nice. She explained things in a very clear way.


StarStarStarStarStar Dr. Haeckler is the absolute best! —    (Patient since 2020)

Dr. Haeckler is the absolute best!


StarStarStarStarStar The nurse called before the doctor and was very... —    (Patient since 2020)

The nurse called before the doctor and was very pleasant and helpful. When Dr. Owens came on he was very pleasant very helpful and very caring. I love Dr. Owens and have told people about him and some are coming to him and some always say you have a very caring doctor. I tell them I know I do and I am very blessed to have Dr. Owens.


StarStarStarStarStar Trusted Medical Oversight.. —    (Patient since 2020)

I rely on Dr. Haeckler to oversee all of my health issues. She is an excellent doctor and obviously cares about her patients.


StarStarStarStarStar Excellent medical care!!! —    (Patient since 2020)

These people are GREAT!!! From the girls who answer the phones to schedule, the nurses like mine Heather, and my doctor Jim Owens. Great service, friendly, informative, and most important to me, they take there time with you as a patient!!! Thank you folks for everything for do. Art


StarStarStarStarNo Star Very Cordial, and prompt.  —    (Patient since 2020)

Very Cordial, and prompt.


StarStarStarStarNo Star Like my doctor. Little bit of a wait because s... —    (Patient since 2020)

Like my doctor. Little bit of a wait because she had a busy day. Great service by caring people.


StarStarStarStarStar Staff was safe and professional - answered all ... —    (Patient since 2020)

Staff was safe and professional - answered all my questions.


StarStarStarStarNo Star The people are great, I just prefer an old fash... —    (Patient since 2020)

The people are great, I just prefer an old fashioned smaller practice.


StarStarStarStarStar I like the telehealth visit. Dr Chan was very h... —    (Patient since 2020)

I like the telehealth visit. Dr Chan was very helpful.


StarStarStarStarStar Always great personal service from these folks ... —    (Patient since 2020)

Always great personal service from these folks


StarStarStarStarStar Dr Chan is truly an Amazing,Caring,Professional... —    (Patient since 2020)

Dr Chan is truly an Amazing,Caring,Professional medical Provider. I have hd Dr. Chan now for 15 yrs. & she has always done eveeything possiable to provide adquate care to my medical needs. I am grateful to have Dr. Chan as my medical care provider & I highly recommend her


StarStarStarStarStar Everyone has always been very polite caring and... —    (Patient since 2020)

Everyone has always been very polite caring and professional. Dr. Heackler is one of the most compassionate and caring doctor that I've ever had. My parents absolutely loved her. My mom passed Dec 27, 2017. She made time out of her busy schedule to attend her service. Dad passed in 2019 Dr. Haeckler took great care of him physically, but his heart was so broken after losing mom that he could never accept her being gone. I myself was now broken and trying to figure out what my purpose in life was without them. She actually helped me tolook at things a little different. It gave me some peace.


StarStarStarStarNo Star Things went well. —    (Patient since 2020)

Things went well. We will miss Dr. Steves but know he’s moving in to bigger things. Looking forward to seeing Dr. Owens


StarStarStarStarStar Everything went as planned . —    (Patient since 2020)

Everything went as planned .


StarStarStarStarStar Very Happy Patient —    (Patient since 2020)

I have been a patient of Keystone Health for many years. I am very happy with my Doctor Jennifer Chan and her staff.


StarStarStarStarStar I had many questions about being new to kidney ... —    (Patient since 2020)

I had many questions about being new to kidney disease. I left knowing I got all my questions answered & am much surer how to handle this new condition. Dr. Haeckler was very thorough & helped me understand what I could do to stop this disease from getting worse. I am so grateful to have Dr. Haeckler & her nurse.


StarStarStarStarStar Awesome Staff!! Very easy to speak to and ask q... —    (Patient since 2020)

Awesome Staff!! Very easy to speak to and ask questions. Very understanding and caring!!


StarStarStarNo StarNo Star Have not been in person to the office since Cov... —    (Patient since 2020)

Have not been in person to the office since Covid. But everyone is more than helpful on the telephone. Dr. Choi does an excellent job of helping me understand. Leslie works hard with my husband Dave and I with anything we might need done concerning Madison.thank you


StarStarStarStarStar Wish I had come to you months ago when I was in... —    (Patient since 2020)

Wish I had come to you months ago when I was in pain. Dr. Thomas spent a lot of time with me to determine the best course of action. I am very grateful.


StarStarStarStarStar Dr Haeckler and her staff are always there to h... —    (Patient since 2020)

Dr Haeckler and her staff are always ready to help me no matter how minor or major my health issues. So good to know they have my back.


StarStarStarStarStar Quality healthy care —    (Patient since 2020)

Professional and friendly staff. Dr. James Owens is top notch.


StarStarStarStarStar Always happy with my medical care —    (Patient since 2020)

Always happy with my medical care


StarStarStarStarStar Dr. Steve's and his staff are excellent —    (Patient since 2020)

Dr. Steve's and his staff are excellent


StarStarStarStarStar Prompt, professional office. Dr. Owens is very... —    (Patient since 2020)

Prompt, professional office. Dr. Owens is very thorough and takes time to listen.


StarStarStarStarStar Appointment made sameda —    (Patient since 2020)

Appointment made same day


StarStarStarStarStar friendly associates, , easy check in —    (Patient since 2020)

friendly associates, , easy check in


StarStarStarStarStar Great docs wait time in exam room way too long ... —    (Patient since 2020)