Reviews

Dr Patterson listens to all concerns and questions. Very helpful with my health care.

Jan 20, 2022

Always treated with the upmost respect.

Jan 19, 2022

Wonderful nurse (Erin) and Dr. Haeckler.

Jan 15, 2022

I would recommend keystone health to everyone. The doctors there take the time to listen to any questions you may have and answer them so that you understand their answer.

Jan 13, 2022

I really like my doctor, she is cheerful and thorough. Gets me tested for things, makes results clear to me and we have a friendly chat in between the business of health concerns.

Jan 11, 2022

Doctor Owen's, makes me feel like I'm the only patient.

Jan 8, 2022

That’s very nice caring nurse’s and doctors

Jan 8, 2022

Friendly, good and caring people.

Jan 6, 2022

I was impressed with every person in the office. They were all courteous and helpful.

Jan 5, 2022

The staff was wonderful and treated me with respect. They were very helpful and got me in to see the doctor as soon as they could.

Jan 5, 2022

Service and care was superb!

Jan 3, 2022

I enjoy my visits with Dr. Thomas as she is always attentive and listens to my health issues and has suggestions that are helpful. Her assistants are friendly and helpful too.

Jan 3, 2022

+The staff at the Keystone Family Medicine facility are friendly and courteous. They make you feel comfortable as a patient.

Dec 30, 2021

Prompt response and follow through. Compassionate staff

Dec 24, 2021

I find Dr. Owens to be an excellent provider. He is thorough and at the same time he teaching me how to become more healthy. He cares about my health. Hang on to him.

Dec 22, 2021

I am always very pleased with the care I receive at Keystone Health. Dr.Thomas is very thorough and pleasant. The staff is also very nice and helpful which includes both the nurses and receptionist. I feel fortunate to have good health care and I truly appreciate the care I receive.

Dec 21, 2021

I love my CRNP! She's good.

Dec 21, 2021

We are very well pleased with our Keystone Family experience. They are always thoughtful and caring.

Dec 16, 2021

Everyone is so nice and make u feel comfortable.

Dec 14, 2021

It was a very good time. I enjoyed the fast service. Every thing was fine !!!

Dec 11, 2021

Candy is awesome. She is very supportive and comforting to talk with.

Dec 11, 2021

It was helpful, and quick. Thank you!

Dec 10, 2021

I was very happy with my appointment with Dr Barbara Haeckler. She seems genuinely interested in helping me to do better.

Dec 10, 2021

My initial appt with Candy Moschetti CRNP was very satisfactory. She was thorough , professional and pleasant. PRS

Dec 9, 2021

Always on time. Very thorough and stays on top of my care and needs! Love em!

Dec 8, 2021

The staff is very courteous, Dr. Thomas is fantastic would not replace her.

Dec 7, 2021

Personal attention and friendly staff.

Dec 7, 2021

Dr Thomas was very attentive and listened to any concerns I had in reviewing my annual physical results. Medical facility was very clean and staff and nurses were fantastic!

Dec 4, 2021

I very much enjoyed my video conference with Helena Choi.

Dec 4, 2021

The staff and doctors at keystone are excellent! The staff and doctors are excellent. They take their time with you, answer your questions, and tell you about your health! t

Dec 2, 2021

Organized, efficient, and friendly.

Nov 29, 2021

Dr. Chan is a great physician in every regard. She explains problems and treatment and demonstrates her concern for her patients.

Nov 27, 2021

Staff was very friendly and knowledgeable. Great customer service.

Nov 26, 2021

I have been coming to this practice for over 25 years and for the most part I have always been satisfied. A few doctor changes occurred over the years as some leave the practice. My current provider is GREAT. The only downside is the wait time when I'm at my appointment. But I contribute this to my Doctor being concerned more with her patients health and questions as opposed to rushing us through a visit. From start to finish, all of the Keystone staff, have been wonderful to work with.

Nov 23, 2021

Dr Owens is phenomenal Physician he is extremely patient and makes sure to explain to my son so he understands everything about his appointment..

Nov 22, 2021

I really like my Dr. I just hope that she doesn't leave, like all the other good Dr. I have had

Nov 12, 2021

Dr. Choi is great! I have been seeing her for 4 years and have always had a great experience.

Nov 6, 2021

Professional and caring staff. Very attentive.

Nov 6, 2021

I am quite happy with the care I received at Keystone Health. The staff is always pleasant, kind and helpful. Dr. Patterson always takes the time to listen, which I consider important,

Nov 5, 2021

The appointment process was efficient and went smoothly. I was called in to see the doctor on time and. again, all went smoothly. Very professional and efficient.

Nov 5, 2021

Well pleased with service

Nov 5, 2021

I like the staff, the place is very clean, and I love my doctor.

Nov 3, 2021

Dr Thomas is a very caring dr. She goes over all my bloodwork results and medication. When a problem comes up we discuss it and figure out the best course to take.

Nov 3, 2021

Dr. HEACKLER has been our family doctor for many years. Yes, you do have to wait to see her all of the time but when you see her you know why. She gives her full attention.

Nov 3, 2021

They care about the whole person and not the almighty dollar sign.

Nov 3, 2021

Keystone has a nice sign in windows who are friendly and professional. It was a short wait to go back to a room to see the doctor and not much of a wait until the doctor comes in.

Nov 3, 2021

Doctors are very personable and knowledgeable.

Oct 27, 2021

Dr. Owens is a very knowledgeable and professional doctor. I would recommend him to anyone. He is thorough.

Oct 26, 2021

I am very pleased with Keystone Family Medicine and my family physician Dr. Barbara Haeckler. I would highly recommend her to others as well as Keystone.

Oct 26, 2021

Questions are always answered the first tim

Oct 22, 2021

Dr. James Owens has been my family physician for several years now. He is the first primary care physician in the Chambersburg area that I feel 100% confident about. You never feel just like another patient to him. He truly cares, is very thorough, and gives honest advice for retirees how to keep their bodies in shape. He is a very good listener and answers any concerns you may have. You are never under the impression he is in a rush to get you out of his office to make room for the next patient. The nursing staff is equally competent and friendly. I get my vaccinations done at Keystone Health as well, usually don't even feel the prick of the needle.

Oct 21, 2021

Service I received was professional and addressed every issue I had.

Oct 21, 2021

Doctor and staff are good listeners, caring, friendly and helpful and I thank my doctor and nurses for the good care they provide.

Oct 16, 2021

I love the fact that the Dr. takes time for the patient.

Oct 15, 2021

Everyone is so nice and helpful

Oct 15, 2021

Dr. Thomas has my complete confidence as a primary care doctor.

Oct 15, 2021

My visit was conducted promptly, professionally and courteously by LPN and my primary care doctor.

Oct 14, 2021

The care I have received from the staff at Keystone Family Medicine has been a major contributing factor to the excellent quality of life I have enjoyed for the last 15 years. From the admissions desk to the check out desk, on the phone and in person, the care and professionalism has been top notch. I want to particularly recognize Dr. James Owens, my physician since my arrival in Chambersburg. He is a wonderful doctor, a good counselor and a warm human being who makes a "trip to the doctors" far more pleasant than it would be otherwise. I highly recommend Keystone Family Medicine and Dr. James Owens.

Oct 13, 2021

Great staff, very friendly, on time. Candy is fantastic....very easy to talk to, took time with me and very knowledgeable!

Oct 13, 2021

Keystone Medicine has been my health provider for over 15 years. The facility is always clean, the receptionists friendly and knowledgeable. Dr. Haeckler has been my physician since she started working at Keystone. I always feel I am being well cared for. She considers her patients as a whole and makes sure that all is well, physically and emotionally. She is very intuitive and can often sense when things are "off". She patiently listens to all concerns, gives good advice and is the most caring Dr. I have ever known. The only reason that there can be a long wait time in the exam room is that she takes total care of others' needs and doesn't consider her patients just a number. She is WORTH waiting for!!

Oct 12, 2021

Good quality service fast and reliable

Oct 8, 2021

Im glad we have this in Chambersburg

Oct 7, 2021

As always my visit was thorough and professional. The staff and doctors are always pleasant and friendly. They give me a copy of the visit and anything that I have scheduled in the future.

Oct 7, 2021

I really like Keystone because the receptionists are great and friendly. My doctor has done a great job taking care of me because my blood results are great.

Oct 2, 2021

Like dr patterson.very helpful.

Oct 2, 2021

Everyone is so understanding

Sep 29, 2021

DR PATERSON WAS GREAT VERY HELPFUL AND SHE LISTENED,

Sep 25, 2021

The staff, nurse and doctor who saw me last were attentive to my needs, answered all my questions and treated me with respect. Dr. Patterson is fantastic.

Sep 23, 2021

Dr Patterson is an amazing Dr. I am so blessed to have found her years ago.

Sep 23, 2021

I dont like going to the doctor's but everyone really cares obut you at dr Thomas's office

Sep 22, 2021

I have been coming to keystone health for many years and I'm really pleased with the doctors there they Treat you with respect and make you feel at home and they are willing to answer any and all questions that you may have.

Sep 21, 2021

Ir was very nivel, Thank you all!

Sep 17, 2021

Dr. Thomas is the best. She supports me and does her best to keep me well.

Sep 15, 2021

It is easy to get an appointment. The staff are very knowledgeable and considerate.

Sep 14, 2021

Dr. Patterson is the best. And the staff at Keystone are professional and attentive.

Sep 9, 2021

I like Keystone Family Medicine. The employees are consistently friendly and professional. My doctor is the best, too.

Sep 8, 2021

Dr. Patterson and her nurse are thorough, professional and personable. I appreciate the service I receive.

Sep 4, 2021

The wait was a little long, but the attention and personal service I received from Dr. Haeckler was great. More than made up for the wait.

Sep 3, 2021

I've been going to Keystone Family Medicine for 15 years or so.

Sep 2, 2021

Dr. Patterson is wonderful. She is always on time, pleaseant, responsive and a very good listener and a great practitioner.

Sep 2, 2021

Over the years that I've been a patient of Dr. Choi at Keystone I've received help and care better than any other in my 71 years. She and the staff are extremely thorough, friendly, and caring. I look forward to every visit. I can't say enough.

Sep 1, 2021

I was in rough shape and needed a next day appointment. They fit me in and have me headed in the right direction towards a solution.

Aug 25, 2021

I love Dr. Chan. She is very thorough, and knowledgeable. Her nurse is really nice, as well.

Aug 25, 2021

Love Dr. Thomas! She always takes the time to address all my concerns. I'm always pleased when I visit. Overall, Keystone has been great. Service is prompt and employees are courteous. I've been going there for over 20 years.

Aug 24, 2021

Dr Owen's is an excellent doctor

Aug 24, 2021

Dr. Heckler is wonderful.

Aug 21, 2021

Very easy to make appointments and get an unscheduled appt for poison ivy treatment.

Aug 19, 2021

Very pleased with the timing of my appointment-on time, just as scheduled.

Aug 13, 2021

Friendly staff and great service.

Aug 13, 2021

Stacey waz very kind n very helpful.

Aug 12, 2021

I have been coming to Keystones for 5 years now or longer and never had a problem. Always clean and professional, I have never had an health issue that wasn't taken care of..

Aug 11, 2021

The doctor spends quality time with you.

Aug 8, 2021

Five Stars! Dr.Haeckler is very professional, very knowledgeable and a very good physician. She cares about her patients, listens to the concerns, is very personable and is someone you can trust with your physical ailments.

Aug 7, 2021

Has been approximately 15 months since my last phone visit appointment with Dr. Patterson but seems like things went accordingly for the visit.

Aug 6, 2021

Both Dr. Haeckler and the nurse whom I initially met with were friendly, personable and highly competent. Unfortunately I did not get the nurse’s name but she was there serving Dr. Haeckler’s patients at 1:15 pm on 5 August. My wait time in the waiting room was short however my wait time for the physician was close to 45 minutes. I believe it is time to hire additional physicians and/or PAs. I do not mind waiting on Dr. Haeckler as she is a fine doctor who is thorough and professionally, and I know she takes the time necessary to serve all her patients extremely well. I’m sure the wait time is impacted by a lack of physicians and probably the virus issues as well.

Aug 6, 2021

Very on the job with appointments, reminders, information, and follow up. Very helpful.

Aug 4, 2021

Very friendly environment!!

Aug 2, 2021

The doctor and nurse I had were very kind.

Jul 30, 2021

First time here as a new patient. Candy listened to me, and took the time to hear me about my issues I am dealing with and has already helped me a great deal.

Jul 29, 2021

Sevice was very efficient and friendly!...

Jul 28, 2021

Went well, but needed to ask a lot of questions to get further clarification. I will continue to see the same provider.

Jul 24, 2021

From the check in, to the nurse, to the doctor and then the check out everyone was so pleasant. Not one of them seemed as though it was an unhappy place to work. I appreciate seeing the smiles on their faces upon walking in. Such a great staff!!

Jul 24, 2021

Staff is friendly and helpful. Dr Thomas is very thorough.

Jul 24, 2021

I received an EKG in the office and the staff was wonderful throughout.

Jul 21, 2021

Dr. Chan provides excellent, personalized patient care. Her time with a patient is flexible and keyed to the patient’s current needs. She is future oriented, looking to how her patient might progress. She proposes options.

Jul 20, 2021

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Jul 18, 2021

Following guidelines of masking and distancing, no crowding in waiting areas makes one feel safe.

Jul 17, 2021

Dr Heackler is the best… confident in her and I don’t want to go to the Docs. She speaks English and American… translated from Medical speak.

Jul 13, 2021

When you walk into keystone health it is very clean and doesn't smell, the doctor and staff are awesome they treat you like family.

Jul 13, 2021

Dr Patterson explained test results and involved me in planning what is necessary for the next six months until I’m seen again

Jul 12, 2021

Have not used your online services

Jul 11, 2021

I have been going to Keystone Health for 18 years now. I have always been treated with respect and everything from checking in to seeing the doctor is a smooth transition. I feel like my doctor listens to me and I have been satisfied with the care I am given.

Jul 10, 2021

I have a knee injury and I was able to have a phone appointment! Very easy and Dr. Chan was very patient in reviewing my record and lab results!

Jul 10, 2021

Staff is always friendly and helpful. I needed an unexpected appointment and Keystone was able to accommodate me in a timely fashion.

Jul 10, 2021

Saw Stacey Diehl for the first time. I was seeing another Doctor at your practice but my husband sees Stacey, so I switched to her. Like her very much.

Jul 9, 2021

The best doctors and staff! Especially Dr. Owen

Jul 8, 2021

I had an early appointment. The check in nurse was great. She had me checked in in no time. The nurse who weighed me and took me to Dr. Choy`s section. Took my vitals, ask about my meds She was awesome. Dr. Choy came in checked me out. I was in pretty good shape. Heart rate was normal, My breathing was really good. Then we walked threw my meds and got that all taken care of. I will be back in 3 months. Great team work. No complaints. Just a lot of praise.

Jul 7, 2021

I love Dr Candy Moschetti she is the best. The nurses and receptionist are always polite and helpful.

Jul 7, 2021

The scheduling and confirmation process was excellent. The nursing staff are friendly, knowledgeable and efficient. Dr Owens is a straight shooter and quite refreshing during these times of mis-information and lack of sound federal leadership. Allowed me the right to manage my life and did not impose group think and socialistic ideals. My body - my right works for men too…..

Jul 7, 2021

Great service and personal attention to a patient

Jul 7, 2021

My doctor took the time to go over everything, explained how he would treat my problem and answered all of my questions. I did not feel rushed.

Jul 4, 2021

Dr. Thomas was very pleasant, gather a lot of info and made sure I had no questions or concerns.

Jul 1, 2021

I have and will always. I find the care and Professionalism Of all I interact with a joy. I’m always happy I’ve come for follow up or a problem. I feel when I leave cared for.

Jun 30, 2021

Dr listens to issues. Goes over medication and any problems. Makes sure I am getting all my test and vaccinations up to date.

Jun 30, 2021

Dr Thomas is outstanding doctor

Jun 30, 2021

The visit with Dr. Owens was great. My wife and I always get along with Dr. Owens.

Jun 29, 2021

All questions were answered. Was given a doctor who can help me with my knees after a bad fall. Was given my covid shot, wasn't ready for it until then. was scared getting it any earlier, but feel so confident now that I've gotten it.

Jun 28, 2021

Visit went well. Check in folks were friendly and doctor was thorough.

Jun 25, 2021

Me gusta mucho Buen servisio

Jun 24, 2021

Dr and nurses are always so friendly.

Jun 24, 2021

Dr. Owens is the best doctor! He takes time to listen to me and address my concerns. He is extremely knowledgeable. He speaks the truth even when at times it is difficult to hear. I understand that he has my best interest at heart. Thank you Dr. Owens.

Jun 24, 2021

I am very pleased with the care I receive at Keystone. Dr Thomas is very thorough with my health concerns and goes above and beyond. The staff is very friendly and I feel very relaxed when going to my appointment. I never have to wait and the receptionist are also very pleasant and helpful.

Jun 23, 2021

my visit was very plesant

Jun 23, 2021

Spends time unselfishly Dr. Haeckler always takes the time to explain everything in a thorough and understandable way appreciate her so much as a doctor and as a person

Jun 22, 2021

I really enjoy being a patient of Dr. Thomas. She is very thorough, professional, knowledgeable and personable.

Jun 22, 2021

We have always been very happy at this practice.

Jun 19, 2021

Everything went ok . as expected .

Jun 18, 2021

Dr. Owens is the best, he is honest and to the point.

Jun 18, 2021

Friendly staff fast service great doctors.

Jun 18, 2021

I am very pleased with the services I get at Keystone Family Medicine. My doctor, Dr. Thomas is very good and kind. The other staff too are great people. I am very happy with Keystone Family Medicine. Thank you so much. God bless you all.

Jun 17, 2021

Dr M was very nice informative and professional he asked alot of questions and found out all he needed to make a definitive decision in my care

Jun 16, 2021

Keystone is a good Dr office

Jun 15, 2021

Routine visit, on time.

Jun 15, 2021

You really do take care of the whole person

Jun 12, 2021

Great folks and great care

Jun 10, 2021

Doctor takes the time to cover all your needs. I never feel like just another patient.

Jun 10, 2021

My doctor is very competent and my health is very important to her.

Jun 4, 2021

All staff were kind, considerate and professional. Very different from NJ medical persons.

Jun 2, 2021

The staff is friendly and helpful, everything is clean and Dr. Haeckler is the BEST!! Every medical establishment needs to have at least one Dr just like her!! She is very thorough, considering the whole person and not just the ailment presented. She takes time with each patient, makes diagnosis clear, and answers questions presented to her. A ONE!!

May 31, 2021

I have recommended Dr Haeckler to several people. She is easy to talk to and I feel very thorough.

May 29, 2021

Got in very promptly. My questions were addressed.

May 27, 2021

Dr. Barbara Haeckler and her staff are professional, courteous, knowledgeable and efficient. I have complete confidence in their medical expertise.

May 27, 2021

Dr. Jennifer Chan is an absolutely outstanding doctor - she explains things when needed and is clear with her diagnoses and recommendations. A great nurse, but I neglected to get her name! Additionally, the staff is also excellent - pleasant and efficient.

May 25, 2021

As usual, check-in was easy and appointment took place as scheduled. Facility was extremely clean. Doctor and staff were very professional and took time to understand my concerns.

May 23, 2021

Great doctors office, everyone is always nice.

May 23, 2021

Support staff (Erin and Teresa) were absolutely wonderful to work with. Erin is a beautiful ball of energy and can no doubt light up any room she steps into! Teresa was very friendly and efficient and a pleasure to work with as well. Check-out was fast and efficient, with a very friendly staff member (sorry-didn't see her name badge), but my experience was absolutely wonderful (for a doctor visit, that is :) ). Dr. Haeckler is ALWAYS available to answer any and all questions, even to the point of asking ME what I wanted to cover in particular. Everyone was very pleasant and upbeat; something not found in all offices any more. They saw me as a person, not just a number and a paycheck. I was very comfortable and at ease.

May 23, 2021

I absolutely love my Nurse and my doctor. Keystone Family really cares about their patients and tries to do everything they can for them.

May 22, 2021

Appt with Stacey Deihl following my discharge from the hospital from Covid complications. We had a lot of things to discuss, such as medication changes, follow up with therapies, follow up appts with other Doctors etc. She is extemely knowledgeable. I left the office having all of my concerns addressed and I did not feel like she was in a rush to move on to the next patient.

May 21, 2021

I really like Dr chan she is so Thorough never misses anything been meny years Sense i had a good Dr i really appreciate her

May 20, 2021

Dr,Owens is very professional and to the point

May 19, 2021

I already have recommended KFM to family members. I don't mind waiting because I know that the patients are getting good care. It is important to me that I have enough time to go over my health concerns and they are being addressed.

May 18, 2021

Keystone is neat and i love my doctor

May 16, 2021

Dr. Chan is a caring and understanding doctor.

May 15, 2021

Very easy to make appointments, speedy check-in, professional staff. Dr. Choi takes time to listen to my concerns with no rushing.

May 12, 2021

Candy was right on top of my labs and my medications. She made some changes which is fine with me.

May 9, 2021

I wanted to say the tech working for Dr. Owens name ( Heather ) was the best. She greeted me with a happy tone. She was very kind and friendly. She made made visit to see Dr Owens great. Very customer friendly. Wish all Keystone employees were like her.

May 7, 2021

Dr. Owens is the best. The staff was great also. Heather the nurse was great also.

May 6, 2021

Love the nurses and my doctor. All staff from the he beginning to the end are very nice and friendly.

May 5, 2021

The doctors, nurses, and staff at Keystone are top notch! Efficient scheduling, clean waiting rooms, and exam rooms. Dr. Chan, my doctor, appears to be a really good doctor. She listens to me and takes notes while I am talking to her. She asks questions, to clarify, while listening to me describe why I made the appointment.

May 5, 2021

Staff are very friendly & courteous. Doctor spends an ample amount of time discussing any concerns or questions that I might have.

May 3, 2021

As usual our visit was outstanding!!

May 2, 2021

I was in and out of the doctor office in 30 minutes. Great visit.

May 1, 2021

The staff is very polite and very knowledgeable about their work..The PA and the RUSSIAN is truly good at their work and very proud to be thorough and helped make my appointment speedy but professional and I actually got to be comfortable with the staff which is a blessing...

Apr 24, 2021

This was my first visit with Dr. Patterson. I appreciated her patience, concern, and caring manner.

Apr 23, 2021

Buen serbicio gracias bendiciones

Apr 20, 2021

I can’t express enough how grateful I am for Keystone Family Practice. Going trough health issues can be scary but having the right team on your side makes all the difference . Dr. Candy is the best!

Apr 20, 2021

Dr Choi is very thorough. She takes time to answer questions and explains so you understand.

Apr 17, 2021

Everyone including the doctor/practitioner always treat me like a person.

Apr 14, 2021

I recommend Keystone Family Medicine and I highly value the care I receive there.

Apr 13, 2021

I love to see my Doctor, she is the best one I’ve seen.

Apr 9, 2021

I love keystone family medicine. The doctors and nurses are very nice and very willing to help you with what ever you're going through, I wouldn't go anywhere else.

Apr 9, 2021

I actually prefer being able to make appointments online. I like seeing my tests online

Apr 6, 2021

I've always had great personal service from these folks. Fast checkin and relatively fast appointments

Apr 6, 2021

Dr Patterson is attentive, thorough and very kind. I would highly recommend her to others!

Apr 5, 2021

Dr. Thomas was ingauding and compassionate. I had a wonderful visit.

Apr 4, 2021

Vaccination was well managed and very professional

Apr 2, 2021

I enjoyed my experience at Keystone for my physical. Dr. H and all the staff were friendly and knowledgeable

Apr 2, 2021

I am going on my third year of utilizing your practice and pharmacy. I have received great medical care and equally good customer service when using your social services.

Apr 2, 2021

My appointment went smoothly. I was seen in a timely manner. Doctor Owen's listened respectfully to my concerns and responded appropriately.

Mar 31, 2021

I always appreciate the care and thorough attention I receive from Dr. Choi.

Mar 31, 2021

I love Keystone Family Medicine

Mar 30, 2021

Easy check in and a doctor that is very precise and cares about my needs

Mar 30, 2021

Perfect, excellent. Dr. Haecker is wonderful. Lo

Mar 30, 2021

The nurse/MA’s were Awesome such Professional ism, and attentiveness to me as a patient. Keystone Family Medicine is # 1, and would recommend 100%.

Mar 30, 2021

Dr. Chan is easy going and listens to all your needs. She lets you be in control of your care.

Mar 30, 2021

Always friendly and thorough

Mar 27, 2021

Received excellent service from Keystone.

Mar 26, 2021

Dr. Haeckler is the kindest, most concerned and thorough doctor. I would highly recommend her to anyone. I'm blessed to be her patient.

Mar 24, 2021

Appointment was pretty on time considering how many people were there. Staff was always very kind and helpful. Thank you very much!

Mar 24, 2021

This was my first visit to Keystone Family Medicine. I rreceived my first coronavirus vaccine, The procedure was very efficient and professional. The doctor that gave me the shot was very friendly, explained wthe procedure and made me feel very comfortable. Harold

Mar 24, 2021

Excellent customer service from the time you come through the doors and through check out. As a new patient this was a very much appreciated courtesy.

Mar 24, 2021

Everyone was so nice and professional!

Mar 24, 2021

We have not recently been very pleased trying to get in with a new dr since Dr. Steve's left but we accidentally ended up seeing Stacey Diehl this past Tuesday and we liked her very much. We intend to stay with her.

Mar 24, 2021

Dr. Thomas and her staff are very polite and understanding, they listen to your problems and work with you on fixing the problem so that you get better faster.

Mar 23, 2021

Dr Faris and her staff are very easy to work with and always follow-up with me.

Mar 22, 2021

I love Dr Chan she is the BEST

Mar 22, 2021

Staff very friendly and answered all my concerns

Mar 21, 2021

I was especially impressed at the process of getting my two COVID-19 vaccines. The process was speedy and VERY organized. I have been recommending to my friends who haven't gotten the vaccine to try to schedule with you.

Mar 19, 2021

The system in place for COVID vaccine immunizations was excellent

Mar 18, 2021

The procedure was both seamless and professional

Mar 17, 2021

Came for my covid shot... everything ran so smoothly. The staff was extremely helpful and kind!!

Mar 17, 2021

Awesome service and great friendly

Mar 17, 2021

Very nice employees and friendly

Mar 17, 2021

Efficient process for signing in for COVID vaccine. Staff were informative and courteous. Emily, Director of Physician's Services is the best. Dynamic friendly personality. I didn't realize the vaccine was administered, she was that good.

Mar 17, 2021

People were nice helpful and efficient

Mar 17, 2021

COVID vaccine marathon was well orchestrated and all the workers were very helpful, courteous, and spot-on with their mission ... job well done! Thanks!

Mar 17, 2021

Friendly caring nurses and doctors

Mar 17, 2021

The service provided was excellent. It was speedy and the nursing staff were outstanding.

Mar 17, 2021

Outstanding personnel! Very well organized!

Mar 17, 2021

Everyone was very professional, the appointment was organized and on time!!!

Mar 17, 2021

I was impressed with the quickness and politeness of its people working

Mar 17, 2021

Very professional and pleasant group of people.

Mar 17, 2021

People are always nice there.

Mar 16, 2021

Great staff. Love my doctor! Dr Owens is great and has helped me a lot especially over the last year. Thanks! Art

Mar 16, 2021

You guys and girls r awesome keep up the great work

Mar 16, 2021

I love Keystone Family Medicine because they have the most knowledgeable doctors that always take their time with you instead of rushing you out. No matter what the problem, they always listen to your concerns and answer any questions you may have.

Mar 15, 2021

I been coming to keystone fpr about 14 years. I love my doctor Heckler she is amazing im very satisfied

Mar 14, 2021

I was personally made aware, via a personal letter from Keystone, that they had additional Covid-19 vaccine available for any client of theirs over the age of 65; call them if unvaccinated and interested in receiving one.

Mar 14, 2021

My Covid vaccine appointment was smooth from beginning to end.

Mar 14, 2021

Wonderful place and the people are so amazing.

Mar 11, 2021

Keystone is a very good place have your medical needs taken care of. Employees are caring and thoughtful

Mar 11, 2021

Doctor was kind and helpful

Mar 11, 2021

Stacey and her team were great with my daughter(5yo). They have patience and gave her time to share her thoughts.

Mar 10, 2021

Great Drs and staff. Always friendly and always ready to help

Mar 9, 2021

Very good ! For a doctors office i just don't enjoy going to the doctors office

Mar 9, 2021

Very good ! For a doctors office i just don't enjoy going to the doctors office

Mar 9, 2021

Everyone was very nice and helpful during my appointment

Mar 6, 2021

Very thorough and friendly

Mar 6, 2021

The staff at keystone is very helpful and respectful. Dr bowen and Dr Chan are very helpful

Mar 3, 2021

Dr. Barbara Haeckler is an awesome physician who really cares about the welfare of her patients. Keystone Family Medicine is a better organization because she's part of their staff!

Mar 2, 2021

Dr. Pattereson is absolutely awesome!

Feb 26, 2021

Very punctual and caring staff. Great full for their reaching out to provide cocid vaccines.

Feb 24, 2021

All of the staff was very friendly, knowledgeable and helpful.

Feb 24, 2021

Caring and friendly People

Feb 24, 2021

You had a highly professional, very skilled staff for the Covid vaccine clinic you did. I don’t know how I could say enough good things about the experience.

Feb 24, 2021

I've been coming to Keystone for years, very happy with the care from the receptionists to the nurses behind the scene. Dr. Owens is our family doctor and we are very pleased with him and his expertise and care.

Feb 24, 2021

I have been a patient of Dr. Haeckler”s for many years. My husband David also. We are very pleased with the excellent attention we receive with every visit. We consider ourselves to be very fortunate to be patients at Keystone. I have recommended several family members there and they feel the same as we do.

Feb 21, 2021

My provider Dr. Jim Owens is great. at my last appointment he was running a little late. But when I got in to see him, he took his time with me even though I was his last appointment for the day. He is always professional and takes the time to listen to any concerns that I have. Dr. Owens has been my provider for the past 5 years and I would not change.

Feb 20, 2021

The care there is top of the line, so glad I started going there years ago.

Feb 20, 2021

My doctor is the best, he is professional, caring/human, understands patients, thorough and has the ability to break things down...

Feb 18, 2021

Was very pleased with the time and attention that was given to my concerns. She explained everything very well.

Feb 17, 2021

I like my doctor and all the staff are nice and friendly.

Feb 17, 2021

I prefer Keystone over any other facility. Always greeted with a smile. The doctors we have had, we have bonded with. We aren't a number, we are a person.

Feb 16, 2021

Quick reception, good privacy, friendly staff, clear instructions.

Feb 16, 2021

On time professional staff

Feb 16, 2021

I always feel that I get excellent care. My Dr. is Dr. Chan and she is a Great Doctor.

Feb 13, 2021

The check in and check out is professional and the employees are patient and helpful. I like the nurses and my doctor. I rarely have to wait very long in the waiting room. My doctor takes the time needed to take care of my needs and never rushes me.

Feb 13, 2021

Everyone is very nice! Dr. Thomas is very kind. I'm very comfortable with the people that work there.

Feb 13, 2021

Excellent office! Everyone is friendly and helpful. I feel that I have say in my treatment.

Feb 12, 2021

Always friendly and competent.

Feb 12, 2021

So far like doctors staff new to practice. Was tele medicine appointment perfer in person appointment

Feb 12, 2021

Everyone at the clinic was cordial, polite, courteous and professional. Just the way health care should be. Thank you.

Feb 10, 2021

Keystone Family has made it very easy for both my wife and me to get vaccinated. The staff freely communicates what to expect based on their experiences to relieve any apprehensions we may have had. As always, the facilities are immaculately clean and well organized. I would recommend Keystone to anyone who is looking for first class medical care.

Feb 10, 2021

Today's visit I was taken on time, check in was also quick and curious . Got the needle was given with no pain at all. Didn't even feel the pinch, everybody was very professional.

Feb 10, 2021

Great Service !! Doctor was so nice and understanding really listened to my concerns !!!

Feb 9, 2021

Very friendly staff. Drs are knowledgeably and discuss your healthcare concerns and needs .

Feb 9, 2021

The new doctor was kind, polite, caring. She and I looked over my medical records on the computer and asked if everything is correct. We both decided what care I needed instead of my new doctor assuming what care I needed. I needed intermediate assistance from another specialist that I see for care. She tried contacting the other specialist with me right there instead of doing this task later, but unfortunately, the other specialist was not in. She took my concerns very seriously. She did not give me a difficult time about anything; she did not have the know it all attitude like some doctors. She used kind words and was not rude like some doctors.

Feb 9, 2021

Never had a problem with the service

Feb 9, 2021

Dr James Owens is a patient, understanding Dr. who listened and has always been very helpful.

Feb 8, 2021

This visit was for a Covid Shot.

Feb 7, 2021

Everyone is pleasant and helpful.

Feb 6, 2021

The staff is friendly and very helpful. They treated me with respect and concern for my well-being. I feel confident in the care they provide.

Feb 6, 2021

Arrived checked in and got paperwork, before I completed it a nurse brought be back to a room, more paperwork to reed and then the vaccine in my left arm, I waited the 15 minutes and left. The vaccination spot was a little tender the next day no other reaction. I feel relieved to have been able to get the shot.

Feb 6, 2021

Was very happy with the service very well organized. The nurse was very efficient and courteous

Feb 6, 2021

I was able to be seen the same day, very well pleased with the services I received

Feb 6, 2021

I am always pleased with the care I receive from Dr. Choi; she is thorough and considerate. The entire staff is very upbeat and professional.

Feb 6, 2021

The office staff are professional, friendly, and respectful. Very easy to get an appointment. Our doctor (Dr. Thomas) is amazing. I’m so glad we found Keystone!!!

Feb 6, 2021

you are a remarkable Team. I am very thankful.

Feb 6, 2021

Excellent, professional care!

Feb 6, 2021

Friendly, caring, highly skilled care givers make visits easy and low stress.

Feb 6, 2021

Excellent care while I received my covid vaccine. I hardly felt the injection. I was watched carefully afterwards.

Feb 6, 2021

Great staff. Especially, with the pandemic—very exceptional care.

Feb 5, 2021

From the time you enter the front door you are always made to feel as though your concerns and issues about your health are important. My recent visit was for a Covid-19 vaccine. The staff has made getting the vaccine a very easy appointment. Other areas should watch how this practice does it.

Feb 3, 2021

Everyone is very friendly and caring and don’t rush me in and out

Feb 2, 2021

Everyone is friendly, knowledgeable and kind. Dr. Barb Haeckler is above all other Dr's I've ever ever seen in my 74 years!!

Feb 2, 2021

It was a great visit! Everyone is so kind!

Feb 1, 2021

Appointment was to receive the (1st) Covid vaccine shot. The nurse took me back almost before I had completed the check-in sheet. The longest wait was 30inutes after the shot because I am on a blood thinner and they wanted to monitor me for bleeding. The appointment for the 2nd shot was scheduled while I waited.

Feb 1, 2021

The day I received by 1st shot everything went smoothly and even a few minutes ahead of schedule. Everyone knew what to do and explained everything to me.

Feb 1, 2021

Always answers calls concerning problems with my problems. Gives me appointment as needed

Jan 30, 2021

I was stress free in seeing my doctor. In and out in a timely manner.

Jan 30, 2021

All of your employees were so care and comforting. I like before they do anything they explain the pros and cons, and all questions are answered.

Jan 30, 2021

excellent service, responsive

Jan 29, 2021

Dr Patterson is a great physician, she listens and time to answer any questions. I would recommend her to anyone needs a physician.

Jan 29, 2021

Dr. Haeckler is exactly what I look for in a doctor. She is kind, thorough, and she listens to her patients. She remembers you and talks to you like a friend while remaining professional. It's true that you often have to wait a while during your appointment, but she is well worth the wait. I appreciate her very much.

Jan 29, 2021

My husband and I have received thorough attention to all medical needs, appropriate referrals, and proactive recommendations and education. It was wonderful to be notified of COVID-19 vaccine availability and to be able to receive it in such an efficient manner.

Jan 26, 2021

Very timely. Treatment provided for problem provided

Jan 26, 2021

I appreciate Dr Thomas, she is very thorough and listens closely. Her address very pleasant as well.

Jan 23, 2021

Efficient. Knowledgeable.

Jan 21, 2021

I loved it. I had no new health issues and it was wonderful to have the opportunity to have a telephone check up which lasted a total of approximately 45 minutes. Waiting can be stressful for some of the population, which includes me. So much better than sitting in the doctor's office waiting a couple of hours (now behind a mask) to get the basics.

Jan 18, 2021

fast and friendly service. doctor caring and experienced

Jan 17, 2021

Awesome staffing and care.

Jan 17, 2021

Staff is very friedly and am very pleased with Dr Owens

Jan 15, 2021

Dr.Thomas is so awesome she was very nice and thorough. And she answered all the questions that I had . I would recommend Dr. Thomas to everyone.

Jan 13, 2021

Very clean, very few people in waiting room, practicing covid cleaning

Jan 12, 2021

The doctor and team were so kind and helpful to me when I was feeling at my worst. Dr Thomas really saved me by sending me for tests. I can't thank you all enough. Your compassion is awesome. Thank you!!!!

Jan 8, 2021

Dr. Choi always takes time to listen and help me. I am very thankful for her.

Jan 8, 2021

My visit yesterday went exceptional well, Dr. Thomas is a great doctor. Her new nurse, Karly is very good in fact I gave her a rating of 12

Jan 7, 2021

The doctor I saw spent a lot of time with me and was very kind and nice. She explained things in a very clear way.

Jan 2, 2021

Dr. Haeckler is the absolute best!

Jan 2, 2021

The nurse called before the doctor and was very pleasant and helpful. When Dr. Owens came on he was very pleasant very helpful and very caring. I love Dr. Owens and have told people about him and some are coming to him and some always say you have a very caring doctor. I tell them I know I do and I am very blessed to have Dr. Owens.

Jan 1, 2021

I rely on Dr. Haeckler to oversee all of my health issues. She is an excellent doctor and obviously cares about her patients.

Dec 29, 2020

These people are GREAT!!! From the girls who answer the phones to schedule, the nurses like mine Heather, and my doctor Jim Owens. Great service, friendly, informative, and most important to me, they take there time with you as a patient!!! Thank you folks for everything for do. Art

Dec 29, 2020

Very Cordial, and prompt.

Dec 27, 2020

Like my doctor. Little bit of a wait because she had a busy day. Great service by caring people.

Dec 24, 2020

Staff was safe and professional - answered all my questions.

Dec 23, 2020

The people are great, I just prefer an old fashioned smaller practice.

Dec 16, 2020

I like the telehealth visit. Dr Chan was very helpful.

Dec 16, 2020

Always great personal service from these folks

Dec 16, 2020

Dr Chan is truly an Amazing,Caring,Professional medical Provider. I have hd Dr. Chan now for 15 yrs. & she has always done eveeything possiable to provide adquate care to my medical needs. I am grateful to have Dr. Chan as my medical care provider & I highly recommend her

Dec 12, 2020

Everyone has always been very polite caring and professional. Dr. Heackler is one of the most compassionate and caring doctor that I've ever had. My parents absolutely loved her. My mom passed Dec 27, 2017. She made time out of her busy schedule to attend her service. Dad passed in 2019 Dr. Haeckler took great care of him physically, but his heart was so broken after losing mom that he could never accept her being gone. I myself was now broken and trying to figure out what my purpose in life was without them. She actually helped me tolook at things a little different. It gave me some peace.

Dec 11, 2020

Things went well. We will miss Dr. Steves but know he’s moving in to bigger things. Looking forward to seeing Dr. Owens

Dec 9, 2020

Everything went as planned .

Dec 7, 2020

I have been a patient of Keystone Health for many years. I am very happy with my Doctor Jennifer Chan and her staff.

Dec 6, 2020

I had many questions about being new to kidney disease. I left knowing I got all my questions answered & am much surer how to handle this new condition. Dr. Haeckler was very thorough & helped me understand what I could do to stop this disease from getting worse. I am so grateful to have Dr. Haeckler & her nurse.

Dec 6, 2020

Awesome Staff!! Very easy to speak to and ask questions. Very understanding and caring!!

Dec 6, 2020

Have not been in person to the office since Covid. But everyone is more than helpful on the telephone. Dr. Choi does an excellent job of helping me understand. Leslie works hard with my husband Dave and I with anything we might need done concerning Madison.thank you

Dec 5, 2020

Wish I had come to you months ago when I was in pain. Dr. Thomas spent a lot of time with me to determine the best course of action. I am very grateful.

Dec 4, 2020

Dr Haeckler and her staff are always ready to help me no matter how minor or major my health issues. So good to know they have my back.

Dec 4, 2020

Professional and friendly staff. Dr. James Owens is top notch.

Dec 2, 2020

Always happy with my medical care

Nov 30, 2020

Dr. Steve's and his staff are excellent

Nov 28, 2020