Katzen Eye Group (Rosedale)
4250 Reviews
I ha v e been coming to katzen for years. I trust what they say and do.
Nov 7, 2023
They answered all my questions.
Nov 4, 2023
Front & back office staff are friendly, knowledgeable and helpful. Wait time was minimal. Dr Zimmerman was wonderful. She explained everything in detail, answered my questions and listened. I didn't feel rushed and was provided a lot of information in advance so I was comfortable making decisions. It was an excellent experience from start to finish.
Nov 1, 2023
From the first contact through the doors to Bree the technician to Dr. Agro, it was about as pleasant as an eye appointment can be. I don't know where you find these people, but I'm glad that they are in this world.
Nov 1, 2023
It's nice when the staff is friendly and work like a well oil machine. My visit was nice.
Nov 1, 2023
The quality of service was second to none. The level of care and attention to detail is impeccable. I would truly recommend The Katzen Eye Group to family and friends.
Oct 30, 2023
Im always comfortable when I visit their office in Rosedale.Its close to where I live now. I was very nervous about my procedure, but soon found out their talent for making me feel at ease..I still having a upcoming procedure for the other eye, but Im confident and expecting for it to go just as well as the first
Oct 30, 2023
I've always received excellent care there.
Oct 30, 2023
Iām very sorry to be leaving KATZEN ,but I no longer will be needing my eye service there. NOT ABLE TO GET MY FREE PAIR OF GLASSES YEARLY DUE TO INS CHANGE: MEDICARE š
Oct 30, 2023
i feel like enerything is handled in an efficient manner
Oct 30, 2023
Staff was pleasant and efficient
Oct 30, 2023
Katzen Rosedale is a very organized office. The staff is welcoming and efficient. Dr. V was very knowledgeable and immediately put me at ease.
Oct 30, 2023
Everyone was very kind and helpful.
Oct 30, 2023
Great care here.friendly staff. Dr Gordon is excellent and I trust him with my eyes. The best team ever.
Oct 30, 2023
Friendly office personnel and really like Dr. G
Oct 27, 2023
Dr. Zimmerman is a very special caring and professional care practicioner. I have been her patient for over twenty years and her care giving and her concern for her patients is exceptional
Oct 27, 2023
Efficient and professional!
Oct 26, 2023
The staff was very friendly and prompt
Oct 26, 2023
THEY ARE ALWAYS ON TIME GETTING ME IN. I AM OUT IN A TIMELY MATTER.
Oct 25, 2023
Dr Zimmerman was great in explaining the details and options for cataract surgery.
Oct 25, 2023
A very pleasant experienced. Staff was professional.
Oct 24, 2023
very satisfied with the services and the staff.
Oct 23, 2023
Everyone of the staff is so warm and welcoming and exhibit a very high sense of professionalism. Always a terrific experience!
Oct 23, 2023
Not a long wait. Very friendly and informative
Oct 23, 2023
Excellent care. . Friendly, courteous staff and physician.
Oct 23, 2023
Very professional with very good service. I like that I am out within an hour of my appointment time.
Oct 23, 2023
Everybody in my family uses Katzen Eye Group. If there is an emergency, they are always able to fit us in. The staff are always helpful and knowledgeable. When my daughter wanted to learn how to use contacts, they set up a training session to teach her how to use them. They don't pressure you to buy glasses from them.
Oct 22, 2023
I was called for after only a short time (a few minutes!) in the lobby. Everyone with whom I was in contact was very pleasant; they all made a effort to make me feel comfortable.
Oct 20, 2023
I LOVE THIS PLACE. MY SISTER AND I HAVE BEEN GOING HERE FOR YEARS. VERY, VERY PROFESSIONAL.
Oct 20, 2023
Staff was very friendly and professional. Dr. Zimmerman was delightful and offered a treatment I was unaware of.
Oct 19, 2023
Always friendly and knowledgeable staff.
Oct 19, 2023
I already have..Robert BOATWRIGHT.. My Doctor Keeps me well informed about my Concerns about my Vision.. I have Multiple thinks going on with my Vision... He assures me that I can call his office ..Should my Vision gets Worse, that He Will make sure I get proper care Right Away..
Oct 18, 2023
Treated efficiently and carefully
Oct 18, 2023
Everyone is very caring and compassionate. Excellent care very professional.
Oct 18, 2023
The staff was very attentive to every one who entered. The day of my visit was very busy. Really enjoyed the friendly-humorous attitude of the doctor.
Oct 18, 2023
My appointment was 8;30 and was taken in the patient room at that time. By 9 A.M. I was home.
Oct 17, 2023
Totally continent in all staff. From the time I walk in the door to THE time I leave.
Oct 16, 2023
Dr Zimmerman is extremely knowledgeable. She explains in layman's terms answers to any questions.
Oct 16, 2023
Everyone was very friendly and helpful.
Oct 16, 2023
The staff at this office are considerate and friendly. Dr Grodin is the best. I trust him with my eyes. They make me feel comfortable and well cared for.
Oct 16, 2023
They have provided excellent and honest service to and family
Oct 13, 2023
Great service from beginning til end.
Oct 13, 2023
Going here is such a pleasure.A perfect example of what medical care should be.Thry were extremely efficient,helpful,friendly and concise.
Oct 12, 2023
Very good staff. Well done
Oct 12, 2023
People were very friendly and helpful. Very knowledgeable and extremely polite.
Oct 11, 2023
Timely courteous service and a doctor who explains everything clearly and offers their best suggestions to help your issues.
Oct 9, 2023
Reception was wonderful, ladies were friendly and handled with ease. Appointment at 2, went back to room about 2 something. Doctor came in at 2:20, I was out the door at 2:24.
Oct 9, 2023
Was taken timely. All involved are always very friendly and welcoming.
Oct 9, 2023
Dr Zimmerman is professional, a good listener and very knowledgeable .
Oct 9, 2023
Iām happy with the medical service they provide !
Oct 7, 2023
I would recommend your service
Oct 6, 2023
I am a new patient with Dr Giannis and he made me feel extremely welcome. And he was very detailed in his explanations and education.
Oct 6, 2023
Pleasant professional front desk staff. Doctors and other staff as well. My eyes are important to me and them.
Oct 5, 2023
Everyone is very professional, caring and knowledgeable! The care is top knotch and I would highly recommend your office š
Oct 5, 2023
The staff is very welcoming as are the technicians. My doctor, Doctor Zimmerman is the very best.
Oct 4, 2023
Used Katzen Group many times. Doctors very helpful and friendly. Excellent service.
Oct 4, 2023
Dr Maner has been very helpful and has listened to my concerns. The staff are always helpful and pleasant.
Oct 4, 2023
The staff is amazing so upbeat and always professional
Oct 2, 2023
Very prompt and friendly
Oct 2, 2023
I got in and out quickly. The doctor was thorough. The staff is friendly and professional
Oct 2, 2023
friendly, CLEAN, efficient, professional
Oct 2, 2023
Very friendly staff and wonderful Drs.
Sep 29, 2023
Dr Zimmerman is the best
Sep 29, 2023
Iāve used Katzen for several years. They have always been professional, courteous and polite. I will continue to use them as long as I need to. I would highly recommend them.
Sep 29, 2023
My first visit but staff is friendly and seems competent.
Sep 27, 2023
Everyone was nice and friendly . They answered all my questions and made me feel comfortable.
Sep 27, 2023
Very nice staff and the doctors are wonderful
Sep 27, 2023
An excellent experience. Doctor and nurses were exceptional.
Sep 25, 2023
Coming in on a Saturday morning was quicker than usual and as always everyone was very nice.
Sep 25, 2023
I've been coming to Katzen since 2017 . I've never had a long wait and always treated with a friendly greeting along with kindness and respect.
Sep 25, 2023
Staff was very helpful. Great experience
Sep 25, 2023
Very kind and profesional
Sep 25, 2023
Everything went smoothly. No problems.
Sep 22, 2023
Everyone is so professional, friendly, and knowledgeable.
Sep 22, 2023
Was my first time here & was late 15min still was able to be seen under a 10min wait.
Sep 22, 2023
Patients have to wait a long time, I don't like that.
Sep 22, 2023
The staff were polite and respectful
Sep 21, 2023
Customer service is great
Sep 21, 2023
I arrived with my daughter 30 mins early for her follow-up to allow time for check-in etc. The techs called her for various screenings in a timely manner and sat us back in the waiting area and were told the doc would be out to call us āin a few minutesā. At almost an hour after the appointment was scheduled for (3:30pm) I walked up to the desk to ask about the status, at this point I was told that they canāt give me a time estimate. We were finally called to see the provider at 4:50pm. The provider rattled off the usual BS āI apologize for your patienceā line and proceeded on with little to no regard for the almost 2 hours we had been waiting. My daughter was in the exam chair/room for less than 5 minutes, so the doc still managed to get her out of the door just prior to closing time. Iāve worked in healthcare for many years, you can tell when a provider is genuine with apologies vs just saying it because they know youāre upset; this provider was definitely not genuine! The worst part is the lack of communication! How about if your know youāre running behind, have staff call to advise that or ask to come in a little later, not just let people check-in and sit. No consideration for those waiting or what else they may have going on, because sheās on the clock and getting paid while other have taken off work, may have came from school and could have made better use of their time rather than sitting in a waiting room for 2 hours! A little consideration can go a long way!
Sep 21, 2023
The genuine care and concern of peoples feelings and fears were embraced, and each person I encountered was so caring and understanding.
Sep 21, 2023
Friendly and professional
Sep 20, 2023
Dr. Harlan and all his staff are very pleasant and helpful.
Sep 20, 2023
Customer service was excellent. Saw Dr at my schedule appointment time.
Sep 18, 2023
Very comfortable office environment. Staff very friendly. Love Dr V
Sep 18, 2023
Feel very comfortable when I receive an eye exam. Staff very courteous
Sep 18, 2023
Everyone was very nice and helpful. They explained all the tests before doing them.
Sep 18, 2023
Everyone is always kind and professional. I have panic attacks. Dr Zimmerman has been understandably and very kind working with me through my cataract surgeries. Many drs have the get over it attitude. Dr Z talks me through procedures and takes time to help me calm down. Many drs can be excellent . Special care for patients with special needs makes Dr Z incredible!!! I would recommend her to everyone!!
Sep 16, 2023
Excellent care Dr. Was very friendly and explained everything to me as she was going to do it very pleased with her.
Sep 15, 2023
Friendly, efficient and professional practice.
Sep 15, 2023
It's a comfortable atmosphere. They treat you nice. The doctors seem to want the best for your eyes...they explain and answer your questions
Sep 15, 2023
Friendly and knowledgeable. Trusted them completely
Sep 14, 2023
Having been coming for a few years Very helpful
Sep 13, 2023
The technicians, and specialists are very professional, helpful kind and caring. They answer all questions and explain everything in a clear and concise understanding manner.
Sep 13, 2023
Love my experience at Katzen. Everyone is always helpful and very friendly.
Sep 13, 2023
Great customer service from the time you walk in the door.Very little waiting time and very professional and polite doctors and assistants
Sep 12, 2023
Patient services exceeds my expectations
Sep 11, 2023
Awesome staff. Friendly, caring, professional
Sep 11, 2023
Excellent service, doctor was very proficient and professional, took time to explain things to me.
Sep 11, 2023
Professional, friendly, efficient service
Sep 11, 2023
Professional yet personable staff. Efficient checking in and out as well as making appointments. Questions answered easily and if cannot answer, I am referred to Dr. Zimmerman. Accepts Medicare and supplemental Medicare insurance per regulations. Dr. Zimmerman is professional, personable and efficient. Dr. Gianoulos is also comforting and exact. Coordination of care is exemplary. No rudeness when I had to reschedule my first cataract surgery. All instructions are printed out and explained clearly.
Sep 11, 2023
The office in Rosedale is very clean and the staff are very friendly. Matthew, Tina and Dr. Ager are very accommodating.
Sep 11, 2023
Friendly efficient and no longer waits at appointment time.
Sep 11, 2023
Macular degeneration is a life altering disease but Dr Grodin has saved my eyesight.
Sep 11, 2023
Everyone is very courteous and helpful and very concerned about their patience. Very pleased with Dr. Katz.
Sep 7, 2023
Seen on time no waiting. Professional all the way. Competent pleasant people
Sep 4, 2023
Everyone was nice and helpful especially when picking out glasses
Sep 4, 2023
Everyone was very friendly, efficient, knowledgeable and clearly explained each step and result of my exam. I recommended to my wife that she should make an appointment for her next eye exam.
Sep 4, 2023
I have always had a good experience at Katzen Eye. The only issue was that the billing was not correct until my insurance company called the billing office to tell them how to bill and code the medical eye issue.
Sep 4, 2023
Very professional and knowledgeable staff. All in all a great experience.
Sep 4, 2023
I go to Dr. Zimmerman and she is awesome. My husband and I have gone to her for many years. The Rosedale Katzen Eye Group are very friendly
Sep 3, 2023
Amy Zimmerman treated my cataracts and my depression as a result.
Sep 2, 2023
Long appointment but mostly spent in waiting rooms.
Sep 2, 2023
I like the Rosedale place better than York road peare more friendly
Sep 2, 2023
I love Dr Giannis. He takes a personal interest in his patients and makes sure you understand his diagnosis.
Sep 2, 2023
Professional staff with a smile and helpful check in on entering the building. Short wait time was great. The doctor and medical staff were very kind and make you feel comfortable.
Sep 2, 2023
Great staff polite and friendly
Sep 1, 2023
Prompt polite quick out standing service by every staff member. Love our doctor
Sep 1, 2023
Dr. Katz is very pleasant, and knowledgeable. Staff is very pleasant. The check in and check out area when you first come in could use some skills on how to talk to people t
Sep 1, 2023
Have had a great experience with cataract surgery twice. Love Dr Zimmerman and Trudy was great as my surgical coordinator. Office visits are efficient and wait time is good.
Sep 1, 2023
Everything was pretty great but it did take a long time to do everything. Took about 2.5 hours from start of appointment to finishing with a lot of waiting.
Sep 1, 2023
Dr. Zimmerman and the other staff members were very helpful and kind to me. Everything was explained perfectly and I wouldn't hesitate to recommend Katzen Eye.
Sep 1, 2023
Everyone who was involved in my appointment was pleasant and knowledgeable.
Aug 25, 2023
Everyone is so friendly and knowledgeable That I would gladly recommend them.
Aug 25, 2023
Love this place everyone knows what they are doing no matter what office they are working at.
Aug 23, 2023
Everyone was knowledgeable.
Aug 23, 2023
Very efficient and friendly
Aug 23, 2023
I could not have asked for better results. Dr. Zimmerman did a perfect job of doing my Cataract surgery.
Aug 23, 2023
Everyone very polite and professional
Aug 23, 2023
Staff was friendly. Very short wait time.
Aug 22, 2023
Dr Zimmerman is the best
Aug 22, 2023
I live in Bel Air but I am a patient of Dr. Argo. Since she doesnāt come up to Harford County anymore, I go to Ridge Road office to see her. I am so satisfied with her, I opt to travel to Baltimore County to have her as my eye doctor! I have been a patient of Katzen Eye for several years now and recommend them highly!
Aug 21, 2023
The doctors and specialist are great and it was a very short wait to be seen.
Aug 21, 2023
I have been a patient at Katzen Eye for over 20 years and have always received excellent care.
Aug 21, 2023
Dr Katz is awesome! Staff very friendly. The only issue was with the rep checking us out. She seemed somewhat wand has others helping her. She was very slow
Aug 18, 2023
The care that I receive from Dr Katz is phenomenal. He is friendly and ensures that I am properly informed about my eye health.Would not consider changing doctors.
Aug 18, 2023
Everyone was so professional and very nice.
Aug 18, 2023
I received an excellent eye exam, customer service, professionalism..
Aug 16, 2023
Place is very clean, staff is very professional and friendly.
Aug 16, 2023
The staff are excellent. The only negative is the length of time that it takes to get an appointment.
Aug 16, 2023
Dr Zimmerman is absolutely the best
Aug 15, 2023
They did not take a long time to see me initiallyj
Aug 14, 2023
All the people who work at Katzen Eye Group are friendly, welcoming and professional.
Aug 14, 2023
Friendliness of the people who work there.. makes a big impact
Aug 11, 2023
Everything and everyone were great.
Aug 10, 2023
Doc was on time, got the full treatment and since it was a medical issue I was seen quickly.
Aug 7, 2023
Very friendly and professional.
Aug 4, 2023
fast check in and quick service right on time for appointment
Aug 4, 2023
Staff professional. Taken for my appointment early. Doctor very thorough.
Aug 4, 2023
Everybody was very helpful and courteous
Aug 3, 2023
It was very nice and professional, but my contacts are in the city so the location is not ideal.
Aug 3, 2023
Very friendly staff, excellent physician ( Dr Neutz). She always explains things so I can understand.
Aug 3, 2023
The service is fantastic and the staff are awesome!
Aug 2, 2023
Was taken on time and the people were very nice and answered all my questions.
Aug 2, 2023
My entire experience was very pleasant. Staff was friendly and pleasant.
Aug 2, 2023
Dr and associates are very nice and professional
Jul 31, 2023
Everyone was so friendly ,patient and professional. When it came down to picking out my glasses I was made sure that I felt comfortable for the frames that I was picking it! The building itself was quiet and very clean I will definitely be coming back especially because itās not too far from home āŗļø
Jul 31, 2023
The Rosedale office is bright and clean and staff is friendly and efficient. I was taken back for my appointment quickly and the doctor was right in to see me. Thank you all!
Jul 31, 2023
Dr. Amy Zimmerman is a caring and very competant care provider. I would have no one but Dr. Zimmerman treat me. I was her patient before she came to Katzen.
Jul 31, 2023
All of the staff is very friendly kind and always willing to help you
Jul 28, 2023
Recomended my daughter make an appointment with Dr. Zimmerman and she did was was happy with her visit.
Jul 28, 2023
Very clean environment, helpful, friendly staff. Short wait time, Dr. Zimmerman is a treasure
Jul 28, 2023
Everyone I met was friendly and professional. My appointment time was respected and I appreciated my time with Dr. Zimmerman.
Jul 28, 2023
Got a last minute appointment and doctor was wonderful, very understanding awesome appointment!
Jul 27, 2023
Friendly staff doctor was wonderful answered all my questions
Jul 27, 2023
Great wait time and staff!!
Jul 26, 2023
From the receptionist to Dr. Harlan everyone is very professional and knowledgeable.
Jul 26, 2023
Both eyes complete! Everything went smooth as silk and couldnāt be happier with the outcome of both surgeries!
Jul 26, 2023
Doctor and staff extremely friendly and knowledgeable all in all a very positive environment great job to everybody
Jul 24, 2023
Always love dealing with you guys
Jul 24, 2023
Everyone is so nice and helpful with everything And I would not go to anyone else but Dr. Zimmerman. Is a great person and Doctor.
Jul 24, 2023
Everyone was friendly and professional.
Jul 24, 2023
Always a good experience from checking in and the examination. The Katzen Eye Group-Rosedale are the best!
Jul 24, 2023
Everyone at Katzen Eye was great. I was very comfortable and happy with the care I received.
Jul 24, 2023
I have always been treated very well and have never had a problem. They are very professional and explain everything that is happening
Jul 21, 2023
All my visit were very positive, services was fast, relaxing atmosphere even the morning all the computers were down in and out in a little over an hour.
Jul 19, 2023
Because both Doctor and support staff all are quite knowledgeable in their respective duties.
Jul 18, 2023
Everything about the appointment went very good. I have been going see doctor Zimmerman for 25 years. She is the best !
Jul 18, 2023
Caring people and knowledgeable people. Also Great doctors
Jul 17, 2023
The staff is efficient and friendly.
Jul 17, 2023
Quick to be seen, very helpful on answering questions.
Jul 17, 2023
Very professional and friendly staff. Dr. Zimmerman is wonderful. Very little wait time.
Jul 17, 2023
Your facility is clean and staff very friendly and respectful.
Jul 17, 2023
First, my surgeon was great! My appointment went as scheduled in a timely and professional manner.
Jul 15, 2023
Everyone was so professional yet friendly and concerned with my well being.
Jul 14, 2023
Waiting in lobby and In appointment room was good . Doctor was really nice & very professional & new what she was talking about Thank You
Jul 14, 2023
Pleasant environment. Very efficient. Friendly staff. Doctor explained procedure and answered any questions.
Jul 14, 2023
The friendliness of the staff is great.
Jul 14, 2023
I was thankful that they could see me due to a cancellation. Or I wouldāve had to wait roughly about three months to see the doctor.
Jul 13, 2023
Even though I was early for my appointment my wait time was minimal
Jul 12, 2023
From the text/email reminders, through pre check in, actual check in, and all the tests, exams etc. Everything was super professional and pleasant! Thank you
Jul 12, 2023
My initial appointment was handled very professionally
Jul 12, 2023
The staffs was very professional and the doctor explained what needed to be done and why it happened. The doctor made me feel more at ease and confident with the treatment plan.
Jul 12, 2023
Really liked my new doctor, Dr. V. She was so kind and knowledgeable.
Jul 11, 2023
The service was excellent
Jul 11, 2023
Everyone is so nice & professional as soon as I walk in the door. Very little wait time, & I usually get a hug on the way out.
Jul 10, 2023
Very friendly customer service on the phone and in office.
Jul 10, 2023
Everyone was so pleasant and professional. From the front desk receptionist to the doctor. My experience was amazing !
Jul 10, 2023
From the front desk to the doctor there is a lot of professionalism
Jul 10, 2023
Have had a great service and results with Katzen in all my years going to Katzen.
Jul 9, 2023
Received an appointment quickly. My appointment was very pleasant and helpful.
Jul 5, 2023
My experience with Katzen has always been one of pleasure. Very professional by all staff and my Dr. Zimmerman. All nice people.
Jul 5, 2023
Katzen Eye Group always gives great attention to its customers. I have full confidence in Dr. Simmerman and all of her staff. The office, itself, is always clean and neat!
Jul 3, 2023
Everything was Great, Respectfully.
Jul 3, 2023
Great service friendly staff.
Jul 3, 2023
I make a practice of not making recommendations to others on any medical service.
Jul 2, 2023
Everyone and everything was handled very professionally
Jun 30, 2023
The people was very nice and polite
Jun 28, 2023
I always have a pleasant visit . The staff is very professional and friendly. My wait time is usually no more than ten minutes. The doctorās are very caring and listen to any concerns I may have at time of my visit.
Jun 28, 2023
The staffis very courteous and knowledgeable
Jun 28, 2023
Very professional and friendly
Jun 28, 2023
Phone call was returned promptly, and I was able to be seen same day. Doctor was extremely thorough and explained results.
Jun 27, 2023
Staff is friendly always trying to help with your concern and needs, give thorough examination and explaining what is wrong and needs to be done . I have recommended to friends and family
Jun 27, 2023
Retina specialist Dr. Groton is very comforting when he explains in details. He teaches you and makes sure you understand prior to leaving his office. I absolutely feel very comfortable with him and Katzen eye Group. Thank You. Nadia
Jun 26, 2023
Katzen has eye care down. The move you through a system of eye care professionals before you end up with the doctor. My doctor is fantastic, he talks to you and not at you.
Jun 22, 2023
This was my first time at Katzen everyone was nice and I was called back promptly I had a good exam and the doctor explained everything to me it was a good experience
Jun 21, 2023
I have found the doctor to be very knowledge and he inspires confidence.
Jun 21, 2023
Everything and everyone was great. Dr Zimmerman and everyone else was very good
Jun 21, 2023
Professional caring services
Jun 19, 2023
Everyone so kind and explained the cataract problems to me. They went over the schedule of preparation very clearly. Because I was nervous not knowing what to expect, but the scheduling person put me at ease. Dr. Zimmerman was great, too. She, too, put my mind at ease.
Jun 19, 2023
Always on time, friendliness
Jun 19, 2023
The practice works well together. I came in for my appointment and had already checked in online so hardly any wait time. I have trusted Dr Giannis for years when he had his office opposite Golden Ring Mall. He took me through the best prescription I ever had, to contacts, to Bi-focal contacts and now Bi-focal no-line glasses. He takes time to explain everything , even drew me a picture of an eyeball and what could happen once.
Jun 18, 2023
Everyone was kind, helpful and did a great job for my daughter that has down syndrome and doesn't communicate well.
Jun 16, 2023
Great staff very friendly and very concerned about patientās needs
Jun 16, 2023
I love the staff and all doctors, although I am partial to Dr. Jonathan Katz. He has performed cataract surgery on both my eyes, removed a pterygium from my right eye and is also controlling my glaucoma. I would recommend everyone to this practice. Starting from coming into the office and leaving you will be treated as family. There are too many to name individually but I will say Connie (front desk) and Michelle ( surgery coordinator), John ( Dr. Katz assistant) are a pleasure to see each visit.
Jun 14, 2023
I've been coming here for years and have always found the staff excellent. Friendly and knowledgeable. Particularly Connie, wonderful person! Also Dr Zimmerman is just the best. Warm, compassionate and and always make you feel comfortable. All in all a great place
Jun 14, 2023
I was seen right away. Everyone friendly. Dr Bernfeld is very friendly and explains everything throughly.
Jun 14, 2023
Staff is friendly and professional. My new doctor is warm and personable. Every test was explained and all my questions were readily answered.
Jun 14, 2023
I always receive good care at Katzen.
Jun 12, 2023
The service was great and the staff treated me very well and with respect. They really care about you.
Jun 12, 2023
I wouldn't hesitate to recommend Dr. Amy Zimmerman to anyone. Just had cataract surgery on my left eye and can't be any happier with the results.
Jun 12, 2023
Staff friendly and informative!
Jun 12, 2023
Everyone was friendly throughout the entire process and my appointment time was kept
Jun 12, 2023
I had a hiccup when I first arrived but it was quickly defused and I appreciate the staff and their professionalism
Jun 12, 2023
Everything went great and on a timely matter
Jun 9, 2023
Great service and Dr. Katz explains everything.
Jun 9, 2023
Several women were at the optical area talking n laughing very loud. I found it disturbing Obviously they were not busy
Jun 8, 2023
Everyoneās friendly and professional at the same time. I highly recommend this place of service to all of my friends and family.
Jun 7, 2023
Did not have to wait in the waiting area too long.
Jun 7, 2023
well frist, i was treated with respect,and felt that they really cared about me and my eye problems,and the tests they did were i felt very carring about my eyes and me,never once said by any one oh don,t be a sisssy when putting the drops in my eyes,i do beleive the eye docters here are going to give me back my indenpence and go on living the rest of my life with seeing the world.thanks katzen eye group-rosedale,md.
Jun 7, 2023
My husband and I both see Dr. Giannas, and I see Dr. Zimmerman. Both doctors are thorough and provide great confidence in diagnosing issues. They are so kind and efficient. We would not go to anyone else. All is the staff is also caring and kind. Thanks Katzen Eye Group!
Jun 7, 2023
Physician And assistant was very nice. Easy to talk to.
Jun 6, 2023
Friends and professional. Saved my eyesight
Jun 5, 2023
Everyone is so kind. It's never a long wait.
Jun 5, 2023
good md and staff. scheduling was good. we'll be back. thank you.
Jun 5, 2023
Dr Zimmerman is very a very good eye specialist she done cataract surgery on me a few years back and now she is my eye doctor do life!
Jun 5, 2023
Efficient,prompt,courteous,cleanliness
Jun 2, 2023
Scheduling and wait time, the staff makes you feel at ease.
Jun 2, 2023
Dr Katz is the best! Always listens and very precise in making sure all your concerns are addressed.
Jun 1, 2023
Very friendly people from when you walk in the door to the doctor.
May 30, 2023
Dr. Amy Zimmerman is a great Dr. and she cares about her patients and is very honest with them.
May 29, 2023
Everyone was doing their jobs and getting people where they needed to be. Weāre very kind to me as my sight is going.
May 29, 2023
My doctor was overbooked. She even came rushing in my room and said oh I bet You thought I forgot about you I said yes I actually thought you forgot about me in one home. I actually felt sorry for her.
May 29, 2023
Dr Afro was great but the front desk was rude and didnāt have a clue
May 26, 2023
Iāve been going toDr. Zimmerman for years and she is just wonderful!
May 26, 2023
The staff and doctor was great! Clean and well-organized office. Close location.
May 24, 2023
The staff and the care of me as a patient were excellent. They make you feel so comfortable, from the people at the front desk to the doctors etc.
May 23, 2023
The staff is helpful and knowledgeable. But it takes forever to be seen. We were there more than 45 minutes after our appointment time and still hadnāt seen the doctor. This wasnāt the first time they have been slow that slow. We ended up leaving and rescheduling. Hopefully Katzen figures something out before we go back.
May 22, 2023
Everyone is friendly and helpful and polite
May 22, 2023
I always feel that my eye health is a priority. The staff is very professional
May 20, 2023
The service was excellent during my cataract surgery and post op exam. Dr Amy Zimmerman was outstanding. Very friendly and easy to talk to. I felt very comfortable with her.
May 19, 2023
Iām very pleased with the time spent in the office.
May 19, 2023
The staff is very friendly and nice. This is the way all staff who work with the public should interact with their patients! Dr. Katz is also nice and friendly. He explains in detail whatās going on if you have any issues.
May 19, 2023
Staff is friendly and professional
May 19, 2023
Like Clockwork, everything worked as expected
May 18, 2023
I nice staff very friendly
May 17, 2023
Dr. Harlan explains what he is doing and answers questions. His assistants are very professional and polite. The staff at the front desk are always polite and courteous.
May 17, 2023
Facility was clean. Staff friendly and informed The Doctor was very nice and she explained everything. Great visit
May 17, 2023
Staff is friendly and helpful.
May 15, 2023
Friendly knowledgeable staff. Dr Grodin is great. He takes the time to explain what is going on and what treatments can be done.
May 15, 2023
Dr Grodin and his staff are very professional, they have saved what little eyesight I have left.
May 15, 2023
Everyone was nice to us and have VRI for us to used
May 13, 2023
The staff is always kind and helpful. Dr Katz is very personable. He takes his time with you, never rushes you. He listens to your thoughts and concerns and addresses them. I am privileged to be a patient at Katzen Eye.
May 12, 2023
Best Doctors around including their staff.
May 12, 2023
Everything went very well
May 12, 2023
The lady at the front desk was so friendly and the lady who took my measurements was very helpful. Dr. Amy Zimmerman is the BEST!
May 12, 2023
Excellent service very satisfied
May 12, 2023
Friendly, professional employees. Answered questions without hesitation. Also explained procedures.
May 11, 2023
Everyone is so caring and Friendly. I feel all the Doctors are excellent.
May 11, 2023
Very professional friendly receptionists. Connie goes about and Beyond.
May 8, 2023
Extremely disappointed in the check in services I received. Associate did not seem to be computer knowledgeable. I was ready to sit down it took so long.
May 8, 2023
About a quarter century of service; Katzen still my eye doctor. Comprehensive service.
May 8, 2023
Everyone is very friendly and helpful. There is no long waiting time for them to start with your examination. Dr. Grodin is very efficient and explains your results in detail.
May 8, 2023
It was a very pleasant visit. Everyone was so nice and reassuring, I'm sticking with this location š
May 8, 2023
Doctors are very good Iām usually seen in a very timely manner
May 8, 2023
Timely on schedule appointments, Dr Giannis very thorough even when I have experienced changes before annual visit, listens and addresses my concerns. Friendly enviorement in all departments.
May 8, 2023
Dr Paul Giannias was very good and spent time giving a great eye exam!
May 5, 2023
Customer service was great and friendly
May 5, 2023
1 1/4 hrs for a routine glaucoma check is entirely too long. Also, having to make a separate appointment for an eye glass correction test is a waste of my time.
May 5, 2023
Great people working there, they have a great sense of humor. I love Dr Katz, he is a wonderful Doctor, very personable!!
May 4, 2023
Dr. Giannis always explains things completely at the appropriate level. I hope for my sake he never retires. He is great.
May 4, 2023
Nice environment. All the staff represented Katzen in a very professional manner.
May 4, 2023
Very professional organization recieed
May 4, 2023
Facility was clean but even though I had the first appointment of the day I felt extremely rushed and unheard by the opthomologist. It has been over a week since I was told my prescription would be ādelivered directly to my house within 24 hoursā, I just called and was told the prescription was never even sent out. That they would āget right on itā. Not a good look for a first time patient. I had my hopes high too as it looks very nice inside. Also their receptionist yells your HIPPA information across the entirety of the main office.
May 3, 2023
Very professional good location good choice of glasses to pick from
May 3, 2023
Great experience. Dr Zimmerman is the best.
May 3, 2023
Everyone was very nice and helpful in taking care of me.
May 3, 2023
I was very pleased with the process including but not limited to check in, waiting time and the overall professionalism and service from all the employees I came in contact with that day
May 2, 2023
Dr. Zimmerman was complete in her examination and demonstrated excellent bedside manners.
May 1, 2023
I have been with Katzen for a long time the people are nice my wait time is good, and I like my doctors.
May 1, 2023
Professional, timely, reliable
Apr 28, 2023
Outstanding services from check to Doctor consultation.
Apr 28, 2023
The service was Excellent, and I will continue to recommend to my friends about it.
Apr 25, 2023
Extremely clean! All members are extremely friendly and informational. Thank you for you kindness!
Apr 25, 2023
Very Satisfied. Have been visiting this facility for quite some time.
Apr 24, 2023
Easy in easy out good system
Apr 24, 2023
Polite and professional staff
Apr 24, 2023
Dr Zimmerman is thee best very attentive and personable, so professional and knowledgeable she is on point
Apr 24, 2023
Curiously of employees Flow of appt.
Apr 23, 2023
Courteous knowledgeable staff. Prompt service.
Apr 21, 2023
Everyone treated me with the upmost respect
Apr 21, 2023
Coming to this location is an easy and stress free environment. You are seen rather quickly and the staff handles you with care and respect.
Apr 20, 2023
I was very pleased with the service and care that I received. The staff was very polite and respectful.
Apr 19, 2023
Great medical center with a professional/ friendly staff and most importantly a superb doctor.
Apr 19, 2023
I came in for appointment and had two tests before I saw my doctor, Dr. Zimmerman. The technician was thorough and very professional. When I saw Dr. Zimmerman, my tests showed that I was ready for cataracts. There was one more test that had to be done prior to Cataract Consult but it was now close to staff lunch time. Our tech said she could do that additional test saving us a long wait. Couldn't be happier that everyone worked together to accomplish this.
Apr 19, 2023
The doctor I see is great Dr Harlan. The front desk person that Checked me in seemed off.
Apr 19, 2023
The appointment was pleasant and efficient. Each staff member was professional and respectful. Iām very appreciative of the treatment I received!
Apr 17, 2023
Staff courteous, efficient, and answered all questions. Dr. Amy Zimmerman was very knowledgeable, helpful, and answered all questions.
Apr 17, 2023
Very short waitt. Most people wore masks Easy process Everyone was great
Apr 17, 2023
Dr. Z was very competent and friendly. Making my time there feel well spent.
Apr 15, 2023
Everyone was kind, caring and professional. The results were as predicted.
Apr 14, 2023
Dr Giannas is great to work with as well as everyone that I have worked with there!
Apr 13, 2023
Itās close to home which makes it very convenient. Everyone was nice to deal with. And I have been going to Dr. Giannas For many years so I will continue with him until he retires.
Apr 13, 2023
DR HARLIN IS AN AMAZING EYE DR. HE TAKES TIME TO ANSWER ANY QUESTIONS YOU MAY HAVE. HE HAS A GREAT SENCE OF HUMER
Apr 12, 2023
Easy to access office and parking. Friendly service nice waiting area.
Apr 12, 2023
I only waited a few minutes to be seen. It was ve
Apr 10, 2023
The service was once again outstanding, professional, pleasant caring staff with a very comfortable atmosphere
Apr 10, 2023
I have been a patient for a few years and I have recommended your service to family. My daughter and grand daughter use your services now.
Apr 10, 2023
This was my 1st visit to the Rosedale location to visit Dr. Grodin and it was as pleasant as my visit to the BelAir location if not better. Theyāre efficient from mobile check in to checking out and scheduling follow ups.. I was there for an extended period of time where there were several steps necessary in the process but my wait time for each step was very minimal, they explained each step and answered all my questions! I left feeling like they really do care about the health of my eyes and I am in good hands with Katzen!
Apr 10, 2023
Doctor was great and great
Apr 10, 2023
The only problem that I experienced was the delay in scheduling an optometrist appointment for some new glasses that I need for correction of my prescription needed for my left eye. First available was not until August.
Apr 10, 2023
Excellent service and great doctor
Apr 7, 2023
Dr Gianas is the best. Very informative and thorough! Thanks!!
Apr 7, 2023
From checking in to the exam and the follow up, everyone was extremely nice and friendly. I have been examined there many times and have always had a nice experience.
Apr 7, 2023
Everyone is friendly and helpful
Apr 7, 2023
Submitted by Harryās Daughter. Very unhappy with a couple of things. It took 2 1/2 hrs to finally see the Dr for 10 mins to do a pressure check. 94 year old patient waited 2o mins to get visual field and optic nerve pics it was very difficult to get good pics of either eye, especially of left eye. Was advised by another tech to skip visual field of left eye. After moving my Dad in a wheelchair from room to room, was taken back to again attempt optic nerve pics. and visual fief of left eye. Eyedrops administered to dilate after. Waited 35 mins then finally asked a tech to track down Dr because Dad was fatigued and thirsty and wanted to leave. After asking twice for the Dr, she finally came to check him. Was then told next visit would just be for a pressure check. Thank goodness! Suggest that elderly patients be given expedited attention and review of medical documentation prior to examination to determine whether certain tests could be effectively administered.
Apr 5, 2023
Everyone is very friendly and efficient. I have always been seen on time but don't feel rushed. Dr. Grodin explains everything so that I understand it. He is very reassuring.
Apr 3, 2023
I think Dr Zimmerman is a wonderful doctor. She had treated other members in my family and all were pleased so I began seeing her. Very satisfied with her care.
Apr 2, 2023
Clean office. Professional and courteous. Dr.Zimmerman and staff supportive and very helpful.
Apr 1, 2023
Friendly professional care. Explained each step.
Mar 31, 2023
Very officiant and friendly service
Mar 31, 2023
The Katzen a group was really great. Great customer service.
Mar 31, 2023
My visit was very pleasant. The staff and the doctor were very professional. My appointment wait time was up to the minute.
Mar 29, 2023
The office staff are professional and friendly.
Mar 29, 2023
Wry professional Exceptional with testing
Mar 27, 2023
Prompt service and a thorough examination was exemplified by your office personnel !
Mar 27, 2023
Everyone is friendly and helpful .
Mar 27, 2023
Everybody is very nice when you enter the building.
Mar 25, 2023
5 stars kudos to all of the staff
Mar 24, 2023
Very satisfied with services
Mar 24, 2023
As always, the staff and doctor are always very professional and courteous.
Mar 24, 2023
Dr. Harlan was great and put me at ease about a potential serious issue with both of my eyes. I have complete confidence in him!
Mar 22, 2023
Sevice was Great would recommend again.
Mar 20, 2023
Staff friendly and efficient,office clean and bright
Mar 20, 2023
Staff friendly, Dr.Katz & Dr. Giannas very informative, excellent care, follow up etc, all questions answered
Mar 19, 2023
People were very polite and courteous and the doctor was very informative about my options and procedures. The wait time was a little long, other than that it was a pleasant experience.
Mar 17, 2023
Courteous & professional!
Mar 17, 2023
The doctor seemed very interested in my eye health and the support of it
Mar 17, 2023
Everyone very friendly and helpful.
Mar 16, 2023
Dr. Zimmerman is an excellent ophthalmologist. Iāve been seeing her for about 8 years now.
Mar 16, 2023
No one should be kept 40 to 50 minutes waiting for their appointment. The mere fact that I was placed back in a room does not excuse the time I waited to see the doctor. Clearly there was a situation which resulted in my wait, but I should have been advised of this. I had another appointment that was 3 hours away.
Mar 16, 2023
Everyone was nice, helpful, and pleasant. It was my first time with Dr Bernfeld. She was very pleasant, attentive, and helpful. I felt very comfortable. I would certainly recommend her to anyone.
Mar 15, 2023
Everyone was extremely friendly. The wait time was great. I would highly recommend your office to everyone.
Mar 15, 2023
Professional medical and administrative staff and services
Mar 15, 2023
Very professional treatment.
Mar 15, 2023
Organized, prompt, professional
Mar 15, 2023
The staff is efficient and pleasant. Dr. Harlan was kind and helpful.
Mar 15, 2023
I was extremely pleased with the care I received and very appreciative of the staff squeezing me in the same day that I called. The doctor and all staff were excellent. As a RN I see all types and this by far was the most pleasant experience I have had in my 63 years š
Mar 15, 2023
everyone is so friendly and professional...
Mar 14, 2023
Very knowledgeable and professional. Dr Zimmerman and staff are great !
Mar 13, 2023
The staff was very professional and informative on every aspect of my eye exam and the questions I had. I'll be using them for all my eye care needs. Thank you for all your help.
Mar 13, 2023
Spotless office space, friendly professional staff from front desk through to dr exam. Mostly on time with my appointment, not too much of a delay.
Mar 13, 2023
Always friendly, helpful staff. Go out of their way to make you feel comfortable. Always seen in a reasonable amount of time.
Mar 13, 2023
All the staff with whom I interacted with were friendly, kind, courteous, and pleasant. The ladies engaged in making sure that I was comfortable, able to reduce my anxiety level while I in the office and experienced a good office visit.
Mar 13, 2023
Very satisfied with the services.
Mar 13, 2023
Like the idea that this group offers optometrist, ophthalmologist and eyeglass selections.
Mar 10, 2023
Very easy, timely, informative, thorough, just an overall pleasant appointment!
Mar 10, 2023
Good service, no complaints
Mar 9, 2023
Every employee with whom I was in contact was pleasant and knowledgeable. If they didn't have an answer they said so and found someone who did. Dr. Katz explained everything so that I understood. He is warm and has a good sense of humor which helped me relax.
Mar 9, 2023
Excellent professional service and speedy service with almost no waiting time in the office.
Mar 8, 2023
Always friendly Staff and I like my new Doctor.
Mar 6, 2023
Doctor Zimmerman and staff are all professional, friendly and encouraging. A very pleasant experience!
Mar 6, 2023
Love that Harlan can sign alittle
Mar 6, 2023
Great customer at all stages of the visit!
Mar 6, 2023
All staff was very professional.Dr Zimmerman awesome
Mar 6, 2023
Service is friendly, efficient, professional and in reasonable time
Mar 6, 2023
Staff were very professional and knowledgeable. Very short wat time.
Mar 6, 2023
always on point with service
Mar 4, 2023
Very friendly staff but the last few times I was in there, had to wait longer than usual to see the Dr.
Mar 3, 2023
Easy check in, everyone friendly and knowledgeable
Mar 3, 2023
I am extremely happy that I chose Katzen Rosedale. for my eye care. All staff are very personable, I felt very confident I was in good hands . Dr Zimmerman is the very best and the other Drs who saw me are too! I would recommend them 100%
Mar 3, 2023
The service was outstanding from the front desk,eye exam doctor and secretary. I was very pleased and felt confident in getting the upcoming cataract surgery done
Mar 1, 2023
Dr V was very professional and thorough
Mar 1, 2023
Dr. Harlan didn't return my phone call about what to expect after having Retinopathy eye needle done on my 1st visit.? He needs to explain to me what to expect?
Mar 1, 2023
The Katzen Eye Group team were very nice, and they answered my questions. I felt comfortable being in their care.
Mar 1, 2023
Always have found the visit most enjoyable with quick check ins and very prompt taking you back to start your exam. Find Dr. Zimmemnan takes time and informs you of your present status. Super Professional. Ronald Wernsdorfer
Feb 27, 2023
After over 30 years as a patient, I am always satisfied with the quality of expertise and service.
Feb 27, 2023
Katzen doctors and staff are the utmost professionals! They address my issues and concerns promptly and expertly. I have the utmost confidence in them.
Feb 27, 2023
The staff members were very professional and polite.
Feb 27, 2023
Well after I got past the front desk it wasn't bad at all everyone was pretty nice and easy to get along with but the woman at the front desk she needs some customer service skills I'm sorry I have to speak my mind she talks at the top of her voice and hollers and pretty much told me I was a liar but that's beside the point yeah once I got pissed her I was good
Feb 27, 2023
I am very comfortable at Katzen. I have confidence in the Doctorsa that I have dealt with.
Feb 24, 2023
Staff is pleasant, helpful and efficient. Dr. Zimmerman is thorough and kind.
Feb 24, 2023
I've been going to this location for a long time and have always felt like I get complete care.
Feb 24, 2023
everyone has different expectations
Feb 24, 2023
The service I received at Katzen is excellent. Eye exam was performed in a professional way. Staff very friendly.
Feb 23, 2023
Very friendly and efficient staff, Convenient locations.
Feb 23, 2023
Great doctor. Took the time to explain things to me in a way I could understand.
Feb 23, 2023
excellent, prompt service very professional
Feb 23, 2023
Everyone was very friendly, efficient and knowledgeable.
Feb 23, 2023
I give 5 stars because I like the personnel that works in Rosedale office, however, I would not give the same rating compared to the Lutherville personnel. They are like night and day comparisons..
Feb 22, 2023
The staff is so friendly and knowledgeable. Dr. Argo was so patient and really listened to your concerns.
Feb 20, 2023
When i walked in was very impressed by look of facility. Everyone at front desk was vwry attentive when i walked was greeted right away.
Feb 20, 2023
Your 2 employees. That took care of me. Did a great job. Explained everything to me
Feb 20, 2023
Dr.Zimmerman was quick , friendly, and straightforward! And she helped my eye stop watering. Iām definitely bringing the rest of my family to Katzen Eye Group.
Feb 19, 2023
Everyone was very professional and helpful.
Feb 18, 2023
Everyone in the office are so kind. The time you spend there for Quality Service that's very short. I appreciate how everyone makes you feel comfortable even if you're going through a procedure.
Feb 17, 2023
Very friendly staff. Optometrist was very thorough and helpful.
Feb 17, 2023
Everyone is very friendly and helpful. Answer questions where you can understand.
Feb 17, 2023
I would recommend Katzen Eye Group to my family and friends. Itās very difficult to find a Drs.Office that is always Prompt and Courteous such as yours.
Feb 17, 2023
At the Katzen Eye Group, I am always treated with the utmost respect and professionalism.
Feb 16, 2023
Professional friendly helpful
Feb 15, 2023
Professional friendly helpful
Feb 15, 2023
friendly and efficient staff. their interactions are personalized and prompt. the technical and medical staff incredible and caring.
Feb 15, 2023
Office was clean friendly staff, good exam,
Feb 15, 2023
Always good customer service
Feb 14, 2023
Friendly staff and attentive technicians and doctors.
Feb 14, 2023
The whole process was seamless from check-in to the end of my visit. My only complaint is that it is extremely difficult to get through to a staff person by phone. I happened to be in the area & was able to make my appointment with the person at the front desk which happened to be the right move. She was able to schedule my appointment for the next day. All members of the staff are friendly, respectful & efficient.
Feb 13, 2023
Staff was very welcoming and kind.
Feb 13, 2023
The waiting time is way too long I got there at 12:55 and was attended to at 1:20pm
Feb 13, 2023
The whole process was very efficient and the staff was very professional and friendly
Feb 13, 2023
Staff were professional and friendly
Feb 12, 2023
Good service, timely, courteous, clean..
Feb 11, 2023
Every step of my visit, I received a very clear explanation of ājust what was going to take placeā and this made me feel very comfortable. The doctors and support staff were explaining themselves and my diagnosis.
Feb 10, 2023
Having problems since my cataract surgery, was referred to a specialist.
Feb 10, 2023
Everyone there provided excellent service
Feb 10, 2023
So far my experience has been great. Everyone is so friendly and professional.
Feb 9, 2023
Friendly staff and short wait time. Very clean facility and staff was knowledgeable about insurance matters.
Feb 6, 2023
Always professional service, from the receptionist through to the completion of the examination.
Feb 6, 2023
Friendly and knowledgable, the folks at Katzen Eye Rosedale are great to work with. Easy to understand, the whoe experience was topnotch.
Feb 4, 2023
Enjoyed the new doctor for eye testing
Feb 2, 2023
always happy with treatment
Feb 2, 2023
Dr Harlen is so professional and thorough
Feb 2, 2023
I was surprised at how well the personnel handled your client's. They answered all of your questions, and was helpful easing your anxiety about surgery.
Feb 2, 2023
I have come here for many years. I tried Americas Best last time and was very disappointed. I will never use them again. So You will see me from now on and will relate this to my friends THANK YOU FOR YOUR WARM AND FRIENDLY SERVICE Joanne Sonntag
Feb 2, 2023
Everyone is very nice. Normally you donāt have to wait for your appointment.
Feb 2, 2023
very precise and supported by written outline
Feb 1, 2023
A very pleasant experience with staff and doctor.
Feb 1, 2023
Everyone at this practice is both friendly, accommodating & professional and the doctors are a-one in my opinion.
Jan 30, 2023
The tech was friendly & encouraging! Loved the new Dr V!
Jan 30, 2023
I have been seeing Dr.Zimmerman for near ly 30 years or more and I would not want anyone else to treat me. She is caring, compassionate and a wonderful caregiver, Physician. She treats me and my family with respect, kindness and dignity. The support staff are also the same.
Jan 30, 2023
Dr Zimmerman was rushing! She didn't ask me if my eye was causing me any discomfort. she literally was in the exam room 2 minutes. Poor services I was very disappointed since she is the reason my husband and I have come to Katzen.
Jan 30, 2023
Service and staff is always great
Jan 30, 2023
Very friendly staff. Answered all my questions thoroughly.
Jan 27, 2023
I had dropped my glasses on the morning of my afternoon appointment and a lens popped out. When I went to my appointment I asked one of the ladies at the optometrist desk if she could put it back in for me and she gladly agreed. Very nice of her. I also trust Dr. Giannis very much.
Jan 27, 2023
Very good service And friendly
Jan 27, 2023
I was interested in prescription to have to keep in case I broke present glasses and needed new ones. Didnāt know I would have to see someone else to get that.. Always had prescription from previous doctor
Jan 27, 2023
DR. V gave the best and most thorough examination I've ever had. She is also just charming.
Jan 26, 2023
friendly, didn't drag it out
Jan 26, 2023
Excellent customer service
Jan 25, 2023
The staff is friendly and Dr. Grodin is great. He takes his time and answers questions even though he is very busy. The wait is never long and each procedure is completed by friendly warm staff.
Jan 25, 2023
Everyone was so friendly and professional. Had a very good experience.
Jan 24, 2023
Staff was friendly and professional.
Jan 23, 2023
Thank you for your great business, attention and support!
Jan 23, 2023
Katzen Eye Group is very professional and friendly. This is the only service my wife Cindy and I use for all our eye care needs. Thanks for providing us a wonderful experience.
Jan 23, 2023
Greetings cordial staff. Seems like it changed. Good advice from Dr. Katz.
Jan 21, 2023
Staff & Doc G are the best
Jan 20, 2023
Dr.Katz is excellent provider. Has helped me with my issues. I would recommend him to anyone needing eye care.
Jan 20, 2023
Good customer service from start to finish
Jan 19, 2023
Everyone is always so nice. You don't feel rushed. Great selection of frames.
Jan 19, 2023
My appointment was as a result of a problem...I was seen same day. Dr Giannas was professional checking out the problem and advising on at home treatment and follow up if needed. The front desk was very attentive and friendly
Jan 19, 2023
I was treated very well. Everyone was very friendly. Thanks to your staff.
Jan 19, 2023
DR. IS ALWAYS ON TIME NEVER OVER CROWDED. PLACE IS ALWAYS CLEAN AND PEOPLE ARE VERY FRIENDLY.
Jan 19, 2023
Friendly staff, very attentive.
Jan 18, 2023
From the time I walked in until the time I left, I felt like I was the most important patient that they have ever had.
Jan 18, 2023
Excellent doctors love them and the staff is amazing
Jan 18, 2023
Convenient location, clean facilities, friendly staff and Dr. Harlan
Jan 18, 2023
Always quick, friendly and competent service.
Jan 17, 2023
I was served very competently and efficiently.
Jan 16, 2023
Opticians and Drs are great, However the front desk is very rude and definitely not customer friendly.
Jan 16, 2023
Very professional and from beginning to end.
Jan 16, 2023
The Katzen Eye Group especially Dr Gordin and Carolyn are very efficient and caring in each case. They go out of their way to make sure that you understand whatās going on with your eyes and explain everything in laymen terms so that you undressed exactly whatās going on. Your staff upfront are courtesy and efficient in scheduling your appointments and getting you out the door as quickly as possible.
Jan 16, 2023
The staff are very helpful and professional and polite.
Jan 15, 2023
Always very polite and answer questions not a long wait
Jan 13, 2023
Great staff, great doctors
Jan 13, 2023
I liked the ease of check-in and my wait time for the actual appointment was very short, less than ten minutes.
Jan 13, 2023
Check-in was quick and easy. Wait time after check-in was very short and the staff was vary friendly.
Jan 13, 2023
thank you dr. zimmerman for all your helpand for all the help the staff provided for me a great group of people very helping in all ways
Jan 13, 2023
Everyone friendly and professional!
Jan 12, 2023
Your doctors were very thoughtful for the problem I was having with my eye. Everyone was very considerable. I would highly recommend you all to Everyone. Thank you very much for your kindness š.
Jan 12, 2023
The front was not greeting with joyful attitude. They act like they didn't want to be at work
Jan 10, 2023
Excellent service Iām amazed at the clarity in my vision.
Jan 9, 2023
I was more than satisfied with my visit to Katzen. Everyone was pleasant. The wait time was nonexistent. I could not have happier with the doctor. She was both pleasant and professional.
Jan 9, 2023
Katzen Eye Group did a good job at my first visit, and I appreciate it so much.
Jan 9, 2023
Friendly atmosphere and they listen to your needs
Jan 9, 2023
I saw Dr. V on my last visit and she is phenomenal. She is thorough, knowledgeable, knows what she is doing. She has the talent of what it takes to be an ophthalmologist plus add. Her humbleness, her friendliness and her great sense of humor. She is my kind of DOC!
Jan 8, 2023
Thanks for all of your special care that you give
Jan 5, 2023
The rating wouldāve been higher, except for the long wait
Jan 5, 2023
The staff is very nice and accommodating,
Jan 5, 2023
excellent professional and friendly service
Jan 2, 2023
Everyone is so kind and does a great job. Would recommend to everyone.
Jan 2, 2023
Because there was no problens
Dec 30, 2022
Been coming to Katzen for many years, and have never been disappointed. Recently been coming to Dr. Neutz, and she is wonderful. So is her team. I love her. Very thorough and great bedside manor.
Dec 29, 2022
Very good care.everyone friendly and medical care done in the time they said it would take and no after effects.
Dec 29, 2022
Went to Rosedale branch and though the interior was basically the same as the other branches the place was very clean as was the restroom. No smells. The staff was friendly, pleasant and helpful. Very organized.
Dec 26, 2022
Everyone is so nice and helpful. Always puts me at ease
Dec 26, 2022
Very clear and professional
Dec 26, 2022
As a new patient with eye issues, they were able to see me quickly. Everyone was professional, pleasant, and so helpful! Kudos to everyone, and especially Dr. Zimmerman! She went above and beyond to call me at 9:30 the following night to answer a question I had called in that day! Thank you so much!
Dec 26, 2022
Everyone was so friendly and couldn't do enough to help!!!
Dec 24, 2022
From the moment that I arrived everyone was very pleasant and all thru my testing each technician explained what was being done
Dec 23, 2022
Excellent customer service and very friendly.
Dec 22, 2022
Dr. G is the best. Awesome staff
Dec 21, 2022
The entire staff was very polite and took the time to explain what was going to happen next. I feel very comfortable and at ease with the next step.
Dec 19, 2022
Waiting to be called was much longer then previous appointments, but the service was great.
Dec 19, 2022
Dr zimmerman & connie at the front desk are wonderful
Dec 19, 2022
Have already recommended others
Dec 19, 2022
Very friendly, thorough in medical information and procedures.
Dec 17, 2022
Staff were knowledgeable and professional.Dr Zimmerman is amazing.
Dec 16, 2022
I came with hope I left and was not told anything about my eye health only prenezone eye drops 3times aday for 7 days my light headedness is still happening etc
Dec 16, 2022
I have been seeing Dr Zimmerman for quite a few years and always enjoyed having that extra time with her to discuss things. Now she seems rushed and I mostly deal with underlings. I suppose that is modern America and she is on a quota, but I miss the way things used to be.
Dec 16, 2022
Excellent service very professional !!!
Dec 15, 2022
Dr. Giannas listens and takes the time to explain what each step he is taking. He describes the screen shots. He offers advice - particularly on things i didn't even think to ask.
Dec 15, 2022
Always on time friendly front desk. Doctor also friendly and professional and explains everything.
Dec 15, 2022
Everyone there is so friendly and really puts you at ease. So glad I picked Katzen for my cataract surgery. Merry Xmas to all.
Dec 14, 2022
Iām very pleased with my appointment with Dr Grodin and his assistant Carolyn they are always so efficient and explain exactly what is going on with my eyes.
Dec 14, 2022
Customer service is pretty bad! Also selection of glasses is slim.
Dec 14, 2022
Very pleased with Dr Harlan and level of care provided. However, it is beyond understanding why I had to wait 35 mins. past my appt. time before being called back to treatment area. Had 10:30 appt., did not get finished until 12!
Dec 14, 2022
Pleasant workers and quick service.
Dec 14, 2022
Everywhere is so friendly and helpful. I'm always seen by my appointment time.
Dec 12, 2022
Friendly , efficient and professional
Dec 12, 2022
Very professional and friendly. Dr. V. made sure I understood everything.
Dec 12, 2022
fast and helpful caring of patients
Dec 11, 2022
Always professional, always friendly. One of the few places I don't mind going to.
Dec 10, 2022
Dr. Katz is a great doctor. He ask questions and is easy to talk to. The whole staff does a great job. Wait time was a little long, but they had several emergencies.
Dec 9, 2022
Service is fast and efficient. Staff is always pleasant.
Dec 8, 2022
Dr Patel is very patient and very understanding and I was VERY PLEASED with my procedures
Dec 8, 2022
Each visit and surgeries were a pleasant experience. Each person was very polite, explained each step, put me at ease.
Dec 8, 2022
Everyone is supportive and friendly.
Dec 7, 2022
Everyone was very friendly & efficient.
Dec 7, 2022
Very professional, minimal wait time.
Dec 7, 2022
The service was excellent and courtesy
Dec 7, 2022
This was the best optometrist that I have seen there. She explained everything in a way that I understood why I was having issues with seeing in the rain and at night. I mentioned her to my daughter and now my daughter wants to see this optometrist at her next visit.
Dec 5, 2022
I love Dr. Zimmerman. She is so thoughtful, professional and personable. She knows her stuff!
Dec 5, 2022
I have been going to Katz and Eye for a long time. The employees are very friendly and helpful. The doctor who treated me was wonderful, I really felt comfortable with her and hope to get her again next year for my eye exam.
Dec 5, 2022
Very professional, courteous, prompt and thorough. Well spoken I didn't miss any of the conversation or instructions because of trying to interpret broken English
Dec 5, 2022
Excellent result from surgery. Very please with Dr. Zimmerman she did a supreme job. Everyone is so friendly.
Dec 2, 2022
Katzen Eye Group is the best all around.
Dec 2, 2022
Staff was very friendly and Knowledgeable.my wait time wasnāt long at all.
Dec 2, 2022
The staff and Dr. V were very helpful, friendly and professional.
Dec 2, 2022
Fast and friendly. Easy to schedule next appointment.
Dec 1, 2022
The staff at Katzen Eye Group were very professional from the moment i walked in for the first time. Their diligence in reaching out to my insurance carrier, to the Dr and her assistant, to picking glasses out was top quality service
Dec 1, 2022
Nice staff ,and they were helpful ,and fast keep it up everyone ....
Nov 30, 2022
Great people Dr Harlan and Dr Groden have helped save my vision twice.
Nov 30, 2022
The Katzen Eye group provided prompt and courteous attention to my emergency eye malady. The staff was affable and professional.
Nov 30, 2022
Best doctor in Dr. Harlan! Staff is excellent.
Nov 30, 2022
Staff is polite and courteous. The doctor is very informative and answers your questions
Nov 30, 2022
Everyone is very nice and friendly to us. We would send all of our family &friends there.
Nov 29, 2022
Everyone in the front office were very helpful
Nov 26, 2022
Intake is always efficient and quick. Attention from medical and clerical staff is professional and friendly,
Nov 25, 2022
Very friendly, professional, and prompt!
Nov 24, 2022
Procedure was done very quickly and efficiently. Next day follow up was also great..
Nov 23, 2022
Dr. Zimmerman is the best doctor!!
Nov 23, 2022
Excellent care and professional staff. Shout out to Dr. Zimmerman with the magical hands.
Nov 22, 2022
I actually brought my wife for a vision exam.
Nov 21, 2022
All staff from start to finish were great. Denise, Kaitlin, Dr. MANER and folks at glass selection.
Nov 21, 2022
Staff was very outgoing, friendly and professional. Doctor Zimmerman is amazing.
Nov 21, 2022
The staff very friendly and helpful, make me feel welcome
Nov 21, 2022
Waited too long in exam room before anyone came in.
Nov 21, 2022
I have been with Katzen Eye since I was a young Lady and now I am a old Lady. And that's 59 years. They are the best of best. Just lost my father in January 94 years old and Lord only knows how long he was going to Katzen.
Nov 18, 2022
Very pleased with the service. Very short wait time and the staff is very professional.
Nov 18, 2022
Everyone is very friendly and helpful.
Nov 17, 2022
Every one was kind and extremely efficient. I wasn't kept waiting at all. I was greeted promptly and the additional forms I needed to sign were explained.. Dr. Agro was amazing. I had a few questions and she was thorough in her answers to me. I then met with Michelle and again everything was professional. I look forward to my next several appointments. Thank you!
Nov 16, 2022
Dr Zimmerman is the best !
Nov 16, 2022
The "front" staff is not very friendly. That includes the front desk and 2 of the optical ladies. The "back" staff or clinical staff was lovely. I am inclined top avoid that office in the future.
Nov 16, 2022
Very pleasant Atmosphere very Thorough
Nov 16, 2022
EVERTHING WAS DONE IN A VERY NICE MANNER THANK YOU DR. AMY FOR YOUR SERVICEAND THANK YOUR STAFF FOR HELPING ME I FELT VERY COMFORTABLE MEETING ALL TY COURTNEY CHANEY
Nov 16, 2022
I received a very good service. The people were very nice and helpful.
Nov 14, 2022
I have had excellent care in the 10 plus yrs. that I have been going here.
Nov 14, 2022
n/a I have nothing to add.
Nov 14, 2022
Check in and scheduling appointments were very efficient. My appointment with Dr. Amy Zimmerman was on time. She is efficient and answered my questions. She is a good surgeon, too.
Nov 12, 2022
Great service. Great customer service.
Nov 12, 2022
I like that they stick pretty close to one's appointment time. Front desk people, techs and doctors are friendly and very professional. I trust that they know what's best for me.
Nov 11, 2022
Staff was kind and courteous.
Nov 11, 2022
Really thorough, great bedside manner and friendly!
Nov 11, 2022
Every one was very polite and professional. Keep up the good work. I will be back. Happy Holidays.
Nov 10, 2022
Love my dr and the staff is very nice
Nov 10, 2022
Great sign in. Testing before my appt was thorough and the tech was friendly. My appt with Dr. Amy who was happy with results of optic nerve numbers and checking my eyes told me the cateracts still weren't ready yet. Next appt in five months.
Nov 9, 2022
Katzen has the most responsive and courteous staff and their new optometrist is fabulous.
Nov 9, 2022
There is a "caring feeling" that I noticed from every employee. My doctor was caring and had a good "chair side manor". Every detail was layed out at the picking and measuring my new glasses for me. Great job.
Nov 8, 2022
Punctual service, organized office arrangement, knowledgeable optometrist & administrators
Nov 7, 2022
The doctor who had examine me was argumentative. Explained that I saw a lady at White Marsh mall Katzen eye group, and recommended to follow up with the ophthalmologist due to the pterygium disease and cataract. this was during the pandemic event. Receptionist was pleasant and was greeted with bubbling personality.
Nov 7, 2022
As a first-time patient, I was very pleased with what I found when I walked into the service. The receptionist's warm welcome proved to be encouraging and helpful as I progressed through of the required intake information. The overall pleasantness of the office personnel and as well as the professionalism of the medical side proved to be a delightful first encounter.
Nov 7, 2022
We had a wonderful experience. We arrived almost 2hrs early and was still seen and accommodated in a fast and efficient manner. Definitely our go to for eye care.
Nov 7, 2022
Everyone was very professional, very courteous, very friendly.
Nov 7, 2022
Excellent place to have your eyes examine. They examine your eyes very well. Wouldnāt get k Mkmim
Nov 5, 2022
The people checking us in and could have been friendly. Barely made eye contact, did not have friendly demeanors. More importantly, when my appointment was moved, i tried to ask what to expect during the appt because it was for my daughter who is 2.5 who is not great around strangers. I was assured that Dr Neutze was great with children and not to worry. What i wasnt warned about was the nurse that would check us in first does initial exams first. I was not expecting this. She came on a little strong without letting my daugther warn up first. While I understand it's mostly the stage my daughter is in, I thought they would've had more experience approaching kids. My daughter spent the rest of the visit crying, and thus the doc was not able to do a full exam and sent us home. I was originally told the visit would take 1.5 hours, we saw the doc for maybe 3 mins although i drove over 45 mins, spent 10 mins checking in 20 mins waiting. Overall it was a big waste of my time and I'm sure I'll get billed for this visit I'll need to repeat in 6 months.
Nov 4, 2022
STILL WAITING for my TRIAL PAIR OF CONTACTS ?
Nov 4, 2022
Too much wait time between exam elements. I wanted a vision correction test for new glasses but was told I had to make another appointment with an optometrist. In the past 20+ years I have always had this done as part of my regular exam. Could this be that Dr Katz is a glaucoma specialist and Dr Lapinski was an ophthalmologist/surgeon?
Nov 3, 2022
Friendly staff and very informing of what I needed. Never had any issue at that location
Nov 3, 2022
I have been with the Katzen Eye Group Rosedale since moving to Maryland 3 yrs. ago. Everyone at this office have done their best to help me every time I have inquired/or called and said I have a problem they have seen me. Everyone is courteous and kind, as well as providing an efficiently run office to get you seen and out as soon as possible.
Nov 2, 2022
Everyone was so patient and kind especially when my eyelids wouldnāt cooperate!
Nov 2, 2022
My wife and I were both told several times that my Medicare would cover the cost of my new glasses. We were told that all I would have to do is pay $60 for the exam. I'm on a very limited income and I really didn't have the $60 but I went ahead and paid it anyway. Just to find out that we were lied to. I will not recommend you to anyone.
Oct 31, 2022
The front desk is so friendly, has what you need all the time, to check in!
Oct 31, 2022
5 stars. I have only great things yo say about Katzen Eye Group
Oct 31, 2022
Professional in every way.
Oct 31, 2022
Wonderful staff, very efficient and organized with your examination. Everything is explained completely with their findings.
Oct 31, 2022
Staff is friendly and efficient. Dr's are very nice and helpful answering questions and providing you with information to put your mind at ease
Oct 30, 2022
Everyone there is so kind and helpful.
Oct 29, 2022
Dr. Crichton is the focus of my review. Iām aware that heās leaving the practice.
Oct 28, 2022
They were very courteous and professional and experienced in my care
Oct 28, 2022
Welcoming -- from the reception area to exam technicians and the primary provider -- all were appropriately asking questions about my reason for being there. No emergency but just a routine/follow up. They were all on target with the mode of inquiry.
Oct 28, 2022
Staff is always friendly and professional. Dr Zimmerman is warm friendly and of course professional as well. I am always made to feel very comfortable by everyone there.
Oct 28, 2022
All of the doctors we've seen here have been patient and informative. Connie at the front desk is AWESOME! When I had an emergency, I was able to come right in.
Oct 27, 2022
Dr. Zimmerman is the bestā¦super informative, professional & personable!!!
Oct 27, 2022
Staff is pleasant patient and informative
Oct 27, 2022
Great service and friendly staff
Oct 27, 2022
Still having the same problem. Think i was misdiagnosed
Oct 27, 2022
As I've stated before when you first walk in all the young ladies are very helpful and very kind and then when you go back and you're greeted buy one of Dr Zimmerman's assistance they are also very kind they wipe everything down they make sure you feel safe and of course Dr Zimmerman herself is so conscientious and making you feel like she's doing her best and that if you are having issues she will get to the bottom of them what a beautiful group of people or should I say women. Would recommend them highly
Oct 26, 2022
Friendly courteous and professional
Oct 25, 2022
Very Professional and I felt so well cared for .
Oct 24, 2022
Very good service did not wait long for my appointment always been satisfied with katzen looking forward to my next visit
Oct 24, 2022
registration/waiting for eye exam time was very timely
Oct 24, 2022
Very friendly staff. I love the way the process works so efficiently, from the time you walk in, thru the time you leave. Wait time is never long.
Oct 23, 2022
Concern caring answered questions
Oct 21, 2022
Staff is very friendly, great doctors, and very clean
Oct 21, 2022
Dr. Crichton and staff were professional and thorough pertaining to my needs. A+ Service
Oct 20, 2022
Friendly courteous staff. Experienced technician Thorough exam with complete explanation
Oct 20, 2022
Excellent service and very short waiting time.
Oct 19, 2022
Great place, feels like family.
Oct 19, 2022
Everything is great. Dr Hanlon is terrific along with all of his staff.
Oct 19, 2022
Very professional. Process clearly explained.
Oct 19, 2022
ALL PERSONELL WERE VERY FRIENDLY AND VERY KNOWLEGEABLE IN THE JOB THAT WERE DOING
Oct 19, 2022
People were very nice and helpful with my questions
Oct 19, 2022
Dr Zimmerman and her staff were all very professional and courteous! Thank you for helping me!
Oct 18, 2022
Denise was pleasure and very helpful to me. Kudus!!
Oct 18, 2022
I liked the doctor. She was knew what she was doing and was understanding.
Oct 17, 2022
Customer Service Skills Were Outstanding
Oct 17, 2022
Dr. Zimmerman very professional. Pleased with the outcome of my cataract surgery.
Oct 17, 2022
I am very happy for the honest service I received from you all. Thanks for your honest service.
Oct 17, 2022
Satisfied with the services.
Oct 17, 2022
I think Dr.Zimmerman is the best Dr. I have ever been to. She is such a caring dr.
Oct 17, 2022
The entire staff is friendly and courteous. I feel well taken care of at this office.
Oct 17, 2022
I appreciate not having to wear a mask, kudos to this office.
Oct 17, 2022
I've been going to Katzen Eye Group-Rosedale for a number of years, and I have never had a problem with any of their Services or Staff.
Oct 16, 2022
The staff was Very courteous and sympathetic about my need Dr Zimmerman is wonderful caring Amazing and straight to the point much love ā¤ļø ā¤ļøā¤ļøā¤ļøā¤ļøā¤ļøā¤ļøā¤ļøā¤ļøā¤ļøā¤ļøā¤ļøā¤ļøā¤ļø
Oct 14, 2022
Everyone is friendly, I like the doctor!
Oct 14, 2022
Everyone was very nice and friendly. Everything was explained to me.
Oct 14, 2022
I was checked in at 10 for my 10am appointment and was still waiting at 10:33am and wasnāt even called back so I decided to cancel and leave
Oct 14, 2022
Good service, friendly employees, short waiting time.
Sep 29, 2022
The level of customer service from start to finish is exceptional. All staffers are kind and warm and explain all aspects of your visit thoroughly.
Sep 29, 2022
I had to drive over so I could speak to a person. I could not leave a message because the voice mail box was full.
Sep 28, 2022
All of the staff at the Rosedale office that has assisted me so far have been very knowledgeable and kind.
Sep 28, 2022
Service was prompt. Everyone was courteous and understanding.
Sep 28, 2022
Very kind, pleasant and informative staff.
Sep 27, 2022
Esther and Amanda were very helpful ... made me feel at ease.
Sep 26, 2022
I have always been treated with the utmost kindness. Dr Grodin is the best .
Sep 26, 2022
They are very professional and explains everything.
Sep 26, 2022
I have always been happy with the service, expertise, and overall caring treatment that I get at Katzen.
Sep 26, 2022
Staff is friendly and efficient- Doctor is SUPER!
Sep 26, 2022
Friendly and efficient staff
Sep 26, 2022
My visit went very smoothly. Didnāt have 2 wait very long. My exam was very thorough, and I had good news.
Sep 24, 2022
If you keep going there!!!
Sep 24, 2022
Staff is so pleasant and Dr is amazing.
Sep 23, 2022
I have a great experience every time I come here! The arrival at the check in is quick and the staff is so efficient and friendly! I see two amazing Doctors here, Dr Amy Zimmerman and Dr Grodin. They are wonderful and I am so glad my friends recommended them to me!
Sep 23, 2022
They take you very close to your appointment. Dr.Katz is ver thorough and listens to my concerns. He is a wonderful doctor.
Sep 23, 2022
Everyone is friendly and helpful. It is a cheerful environment. Dr. Giannas is the best. He explains everything and is knowledgeable and approachable and has the best bedside manner.
Sep 23, 2022
Dr Giannis was great to deal with and his assistant was very capable and kind
Sep 22, 2022
I was able to get a emergency appointment immediately.
Sep 22, 2022
Dr. Harlan is very knowledgeable and does a wonder job of explaining everything and making me feel comfortable.
Sep 21, 2022
Very friendly, knowledgeable, and on time.
Sep 19, 2022
Everything was OK. The office was very clean and neat.
Sep 19, 2022
The entire staff was pleasant and professional. Dr Agro was very thorough and took the time to answer all of my questions, and I had a lot of those. I was lucky enough to get an early appointment because someone had canceled the day I called. My appointment was just for an annual eye exam and she found some issues that needed addressing right away. I'm 100 percent satisfied with the entire visit.
Sep 19, 2022
Thank you all for being so nice to me. I enjoy coming to my appointment. I like your new systems. I Got to meet some nice patients.
Sep 17, 2022
Everyone is friendly and professional
Sep 16, 2022
Setting was very nice everyone was very kind and helpful and all questions were answered service was great
Sep 16, 2022
Dr. Zimmerman is awesome. Sheās kind and very understanding. Great chair side manners. Caitlyn was so supportive when I was fearful scheduling my cataract surgery. The surgery team were caring and handled my panic attacks with kindness. I was fearful of having eye surgery. The Katz team supported me the entire way through both cataracts surgeries.
Sep 16, 2022
I think the staff is very professional and efficient. I have really appreciated Dr. Patel and I am sorry that he is moving on.
Sep 15, 2022
I appreciate how kind everyone at katzen Eye Center is. But disheartened that there were no masks being worn by the staff or at least very few of them or the patients in the waiting room
Sep 14, 2022
Through professional and very informative
Sep 14, 2022
Upon entering I was greeted, the staff friendly I arrived early and was seen right away clean building
Sep 14, 2022
Efficient professional staff.
Sep 14, 2022
ALWAYS FRIENDLY WHEN YOU WALK IN THE DOOR. THEY GET YOU BACK TO WHERE YOU NEED TO BE LICKITY SPLIT. DRS. NURSE'S ARE ALWAYS FRIENDLY AND ASK IF THERE ARE ANY CONCERNS YOU MIGHT HAVE. OVER GREAT PEOPLE TO VISIT.
Sep 14, 2022
The team of professionals are excellent. Everything runs smoothly from the front desk to the final check out. The doctors, technologists and others are so very well trained and excellent communicators.
Sep 12, 2022
Thumbs Up to all Doctors and staff.
Sep 12, 2022
The check in was prompt and the Doctor was thorough.
Sep 12, 2022
I really thought that Dr. Zimmerman has a great personality and does. great work.
Sep 12, 2022
Loved the doctor. She was so sweet and kind. She made me laugh.
Sep 12, 2022
This was my 1st visit to this office and I will return. Check in was great, the staff was pleasant, and the Dr. was Awesome!
Sep 12, 2022
They staff and Dr. Zimmerman are very kind and considerate.
Sep 12, 2022
From the first time I came in the service was exceptional, and everyone was pleasant and accommodating.
Sep 11, 2022
They are great I give them a plus five
Sep 11, 2022
Everyone is so friendly and courteous. Very professional and explain what they are doing and how you are progressing.
Sep 8, 2022
Satisfied with services received.
Sep 6, 2022
Kay zen is great like French fries and gravy always treated well
Sep 6, 2022
The appointment was fast and the nurse and doctor were nice ,and the attendent was fast ,keep it up ....
Sep 6, 2022
It is easy to get an appointment. They are polite and friendly and your appointment is always on time. They take their time with the evaluation
Sep 5, 2022
quick easy no pain examine. Everyone polite and friendly.
Sep 5, 2022
Everyone is friendly and and professional, explained everything they were doing and findingās
Sep 5, 2022
Staff and doctor were great. Wait time was brief.
Sep 5, 2022
Very professional and knowledgeable. Answered all my questions and the staff was very nice .
Sep 4, 2022
Iāve been a patient at Katzen Eye Group for over 30 years. The doctors are very caring & professional.
Sep 3, 2022
Terrible phone system. Could not get through to the offices for assistance. Only got an answering service who took messages and could give appointments.
Sep 3, 2022
I was seen on time and everything was explained very well.
Sep 2, 2022
The whole crew was great along with Dr Zimmerman. I can clearly see now.
Sep 2, 2022
Everyone was pleasant and the Dr.Creighton was excellent.
Sep 1, 2022
I've been a patient for a few years now. The Dr's. and Staff are wonderful. They're all pleasant and helpful, and take the time to explain and answer any questions.
Sep 1, 2022
Everyone was fabulous to deal with. I couldnāt ask for better service. It started from the minute I walked in until I left. Beth was especially helpful. Please follow the paper trail to find those that were involved. They deserve a Pat on the back and kudos all the way around. I look forward to my next visit. -Patrick
Sep 1, 2022
I was very impressed with the service I received. The staff was very polite and professional. They kept me informed as to what tests were going to be performed and what to expect. I will be returning next year.
Aug 31, 2022
Staff is always friendly and helpful
Aug 31, 2022
Nice folks, efficient and surgery was hassle free
Aug 31, 2022
Katzen eye group was very professional and got me in and out in no time
Aug 29, 2022
The stuff was really excellent and the doctor.
Aug 29, 2022
Dr. Karp and his team are second to none. Their care is fantastic and they get you in and out.... no waiting around!!!!
Aug 29, 2022
Everyone is very nice and efficient.
Aug 29, 2022
Katzen Eye Group has been a lifesaver for me for numerous years. My eyes and overall vision care health have greatly benefited from the expertise and knowledge of its entire professional staff! Thanks K.E.G
Aug 27, 2022
I am satisfied with my eye care that Katzen Eye Group in Rosedale graves to me.
Aug 26, 2022
This is a very efficient office - Always friendly
Aug 26, 2022
Convenient parking, appointment wait time is pretty decent once checked in. Doctor did not rush but took time to listen and advise.
Aug 25, 2022
Thank you for your kind and courteous attention for a nervous old lady! I didnāt know what to expect and certainly wasnāt expecting the bad news I received, but weāll see what happens at my follow up appt.
Aug 25, 2022
Everyone there was so helpful and very professional and kind .
Aug 24, 2022
always courteous and very thorough.
Aug 24, 2022
Iāve always enjoyed the professionalism of the staff at Katzen and how the Doctors are able to communicate results and recommendations.
Aug 24, 2022
Attentive and reliable staff, quick appointment set up, excellent facility. The best eye clinic our family had been into. Extremely pleased!
Aug 22, 2022
Great customer service and felt very comfortable.
Aug 22, 2022
I was very pleased with my first visit with Dr Patel and the staff that I had contact with. Very professional and caring
Aug 22, 2022
Polite and knowledgeable of the services.
Aug 22, 2022
Great staff, very pleasant, amazing nurse and doctor, helped relax me, awesome.
Aug 22, 2022
everyone was soooooooo nice . was happy to go there .
Aug 22, 2022
everyone was very professional and very polite
Aug 19, 2022
The best around very professional
Aug 19, 2022
I was taken on time and all questions answered. Very patient oriented.
Aug 18, 2022
I had problems with my eyes & was able to see a doctor the same day I called.
Aug 18, 2022
Check in very smooth. Wait time to start appointment very short.
Aug 18, 2022
Excellent service, pleasant staff and Dr Harlan is a great
Aug 17, 2022
GREAT PEOPLE AND PLACE. I Even Sent a Friend Boatwright and He was able to get his Eye Exam and New Glasses in a very REASONABLE Time Frame.. THANK YOU! D. HARRIS
Aug 15, 2022
Good and compassionate service.
Aug 15, 2022
I've been seeing Dr. Amy Zimmerman For A little over 20 years now. She Is caring and compassionate With a great personality. She takes her time to explain things in a manner that you understand and are comfortable with. In this day and age that's a hard thing to find. She truly is a Rare Gem. I wouldn't want to see anyone else. I am Grateful and Blessed to have her as my doctor.
Aug 15, 2022
I have been totally pleased with the care and service that they have provided each and every I have been in there! Their staff are fanr5
Aug 15, 2022
The staff and Dr. Argo were wonderful.
Aug 15, 2022
All of the staff were very professional and friendly. This is always a welcome feeling .
Aug 15, 2022
Very friendly and professional staff.
Aug 15, 2022
Best eye care ever. Thank you!
Aug 15, 2022
Everyone is very kind and caring. I was afraid of the cataract surgery. Dr Zimmerman and Kaitlin were a wonderful support. I have bad veins and my IV tech was amazing!! I would highly recommend you to ever!!ā
Aug 12, 2022
Start to finish, the Katzen Eye Group is excellent.
Aug 12, 2022
Very thorough,responsive to questions.
Aug 10, 2022
Excellent service performed very professionally.
Aug 10, 2022
nothing additional to add.
Aug 9, 2022
I have already told everyone that has inquired how things went that it was very organized and I experienced no pain or discomfort with the exception on the needle put in for my IV. Wonderful experience and everyone was very friendly and professional.
Aug 9, 2022
Love this place for eye care.
Aug 8, 2022
Like the reminders and friendly personnel.
Aug 8, 2022
No complaints. Friendly and efficient service. Doctor was pleasant and thorough.
Aug 8, 2022
I was taken back to begin the āinitialā screening and then left to wait for the doctor. It took the doctor over 30 MINUTES to come in the exam room to complete my visit. I was so out of sorts by this time I did not even stay to choose glasses.
Aug 8, 2022
Staff as well as Dr were very nice.
Aug 8, 2022
I was in the office on Thursday for a follow-up from my surgery on Wednesday for Cataract and glaucoma surgery. The staff is amazing there Dr Zimmerman is so sweet and she seems like she always has a student with her which makes me smile because that means she is willing to teach others all her skills. The only thing that threw me a little bit was no one in her office was wearing a mask except for the patients and the last two times I was there they were wearing masks.
Aug 7, 2022
Was waiting over an hour n 15 mins for my appt (I even arrive 10 mins early-so if u include that then almost an hour n a half) and still was not seen and another patient that came WAY after me was seen while I was still waiting. I had to leave because I had other commitments-appts to get to and could no longer wait. So I wasted a lot of gas and was made to feel like I donāt matter as a patient. If I was 15 mins late I would not be able to keep my appt and my insurance could still be billed, but yet there is no consideration for my time or money I have to use to get there
Aug 5, 2022
Everybody is very friendly and willing to help in any way they can
Aug 4, 2022
very good experience. taken on time and treated very courteously. Have to remember next time to use electonic sign in for faster service
Aug 3, 2022
Everyone was professional , courteous, polite, I felt at ease and relax very comfortable at my appointment. Thank you very much
Aug 2, 2022
Great Experience ... The staff are very professional and very friendly. Would love to recommend friends in the future.
Aug 1, 2022
I have been seeing Dr. Amy Zimmerman as well as my wife for close to thirty years and she is onr of the most professional and caring Health Care providers that I have ever met.Dr. Zimmerman works diligently for the best outcomes for her patients.
Aug 1, 2022
Very professional, friendly and explained everything
Aug 1, 2022
On time and very friendly
Aug 1, 2022
Dr. Andrew was very nice, very patient. Great doctor to see every time I come.
Aug 1, 2022
Five Stars. Will come back.
Jul 30, 2022
Your staff is always very polite and my eye doctor has always very carefully explained everything about my eyes
Jul 30, 2022
Good customer service. Prompt appointment
Jul 29, 2022
Very professional, and accommodating.
Jul 29, 2022
Dr. Crichton is a great doctor. Unfortunately, some of the staff isnāt so pleasant. They need to work on their people skills especially the techs.
Jul 29, 2022
This is an amazing group of people, they make your experience very pleasant and they truly care for you. I am truly grateful.
Jul 29, 2022
I am so pleased with the attention and wonderful service I receive from Katzen, from the time I walk in the door until I leave, the staff and Dr. Harlan are so caring and completely professional. I would recommend them to everyone and I do.
Jul 28, 2022
Excellent Doctors and staff, especially Amy Zimmerman and Jonathan Katz
Jul 28, 2022
Prompt check in. Friendly atmosphere.
Jul 28, 2022
The entire staff, and of course Dr. Harlan are fantastic. You are always greeted with smiles and professionalism.
Jul 28, 2022
So far, so good. I came in for my post-op evaluation after cataract surgery the preceding day. I was greeted by the receptionist when I arrived and checked in and directed to the waiting area. I was only there a few minutes when I was called back and a technician called me back and gave me a preliminary evaluation. About 10 or 15 minutes the doctor came in and checked my eye and said everything looked OK so far. Overall, a nice clean facility and and friendly patient experience. Well done.
Jul 28, 2022
The Dr. was very kind and took care of my problem quickly.
Jul 28, 2022
From beginning to end Great experience, Establishing appointment easy and seamless. Experienced professionals during appointment. Excellent customer-service during eye glasses consultation.
Jul 27, 2022
Very pleasant and courteous staff. Nice clean facility
Jul 27, 2022
My appointment was at 10:00 am and when I left, it was 11:42 am. You have to sit in the exam room waiting far too long for the doctor to come and exam you while you hear him and the patient in the next room happily chit-chatting. The process is entirely too long.
Jul 25, 2022
Annual visit review - employees were great. Unfortunately the doctor was slightly behind schedule so there was more waiting time in between activities. He tried to make up for it when he came into the exam room. Thanks
Jul 25, 2022
The entire staff was great to deal with. It was my first time to this location and I will continue to go there.
Jul 25, 2022
Staff is great.. I love this office.
Jul 25, 2022
My dr is great - the eye glasses area is subpar - I had to go to the dr 3 times to get them to figure out I could not wear progressive lenses - I had to pay $60 additional for the dr to tell me this - this is something the eye glasses staff should have been able to take care of - $400 and weeks later no glasses - donāt get your glasses here - only get your eye exam
Jul 25, 2022
The staff is so kind. They're prompt and professional but so pleasant to work work
Jul 25, 2022
Everyone was so nice and when I had to order my glasses they were very helpful.
Jul 24, 2022
This practice has the best Doctors ( Jonathan Katz and Amy Zimmerman). Also the staff is great and everyone is willing to help and answer any questions.
Jul 24, 2022
I was able to get an emergency visit the next. Thank you
Jul 24, 2022
Friendly and helps patients get done quickly with their appointments. Very nice doctors.
Jul 23, 2022
100% completely satisfied throughout entire process. Everyone I came in contact with at Katzen were professional, courteous and dedicated to give the best outcome for the cataract surgery
Jul 22, 2022
Dr crinchton and his assistants always do a great job. I actual changed to him because of how well he was with all 4 of my children. Him and his assistant even was able to get my son with autism to answer his questions because their demeanor is so warm and inviting. He is very thorough in his work. And I left pleased and happy that he was able to get me good after more than two years of having an eye appointment. I am so happy I made the switch and so are my children. We appreciate all that you do.
Jul 22, 2022
I love the way Britney at the Eyeglass Center helped me she made me feel like family I love her
Jul 22, 2022
I am happy with my services from Katzen eye group because I like my Doctor and the staff is nice. I go once a year unless I am having a problem and they send you out a letter letting you know when it is time for your next appointment.
Jul 21, 2022
I would likely recommend my friends to use Katzen Eye Group-Rosedale.
Jul 21, 2022
I appreciate the time and patience the Dr took making sure everything was covered
Jul 20, 2022
The best very professional!!!
Jul 18, 2022
Everyone there is so professional, helpful and friendly. I always have a good experience at my appointments.
Jul 18, 2022
The name Katzen means everything from the founder of Katzen Eye group
Jul 18, 2022
Very professional. Dotted every I and crossed every T. Job well done.
Jul 18, 2022
Very friendly and professional staff.
Jul 18, 2022
Everyone is pleasant and professional.
Jul 18, 2022
Great service and Dr. Katz was excellent in explaining condition.
Jul 15, 2022
Service is very professional and staff is really friendly. Office has a nice environment aspect about it.
Jul 15, 2022
The Staff was very helpful and courteous when checking in.
Jul 14, 2022
Overall I like this group, however at my latest visit, a survey was sent to my emergency contact on his phone.This should not have happened. I was asked to pay my co-pay on exiting when I had paid it when I entered.
Jul 13, 2022
Dr.Zimmerman and the staff are very caring and took great care of me. I have never been to a dr. That cares as much as she does!
Jul 13, 2022
Very pleasant and professional. They made you feel welcomed.
Jul 13, 2022
I felt all staff members were professional and dedicated to providing excellent service.
Jul 13, 2022
Dr.Zimmerman is a great doctor I would recommend her to anyone.
Jul 12, 2022
The entire process was very easy, Everyone was professional and friendly which made the process easier. I would recommend Dr, Zimmerman. her staff and the entire staff at Dulaney Eye Institute to anyone looking to have cataract surgery. Their friendliness will put you mind at ease. You will know you have made the best decision for the procedure.
Jul 12, 2022
My Doctor Amy Zimmerman was very kind and caring. She sure has a gift from God to restore sight. Amazing how my operation went. I sure am pleased and grateful to her always. Sincerely, Gladys Wooters
Jul 11, 2022
Great eye care professionals. Dr Zimmerman is the best. Thank you !
Jul 11, 2022
Everyone was so pleasant made you feel very comfortable
Jul 11, 2022
Very good and friendly people excellent service
Jul 11, 2022
Always efficient and customer friendly
Jul 11, 2022
I come in Nevous everyone puts me at ease, Dr Grodin always explains everything that is happening with my eyes.
Jul 11, 2022
Completed online request, only issue is when insurance changes.
Jul 7, 2022
Katzen Eye Group? The best of the best. Don't need too many words.
Jul 7, 2022
Efficient,friendly and concise
Jul 7, 2022
Thanks to Dr.Zimmerman and her staff for an amazing two procedures that have me seeing so much clearly now.I appreciate the care and compassion that was shown to me from day one. I did my homework on determining who I thought would be skilled enough to do a procedure on my eyes and I must say Dr.Zimmerman did a fantastic job! Thanks to the all of the staff of Katzen for making me feel comfortable in your care. Debra Harris
Jul 6, 2022
I was very pleased with my visit. God Bless
Jul 4, 2022
The service was provided efficiently, effectively, and quickly with full explainations during the process.
Jul 4, 2022
They are always able to give you an emergency appointment!
Jul 4, 2022
Great service! Dr. Crichton is terrific in explaining my condition. Highly recommend him. Eye glasses are fairly priced.
Jul 4, 2022
Great place to have your eyes examined
Jul 1, 2022
As usual everything went the way it's suppose to go never disappointed
Jul 1, 2022
Great assessment. I just wish you can get glasses same day or one week instead of waiting two weeks.
Jun 30, 2022
Staff and Dr Harlan are very pleasant and professional. Highly recommend Katzen to friends and family. Thank you for everything you do.
Jun 29, 2022
It was such a pleasure meeting Dr Zimmerman and all her I think they're called technicians they are all so friendly. They made the visit very easy and calming. I appreciate it so much their friendliness
Jun 29, 2022
I have always been Dr. Zimmerman.
Jun 29, 2022
Dr Harlan and his team continue to impress me
Jun 29, 2022
I was truly impressed with the level of service that I received at the Rosedale office. The staff and Dr. Zimmerman made me feel totally at ease. I would recommend Katzen to everyone.
Jun 24, 2022
I will be more than happy to recommend people to attend this establishment, everyone that works there are kind, friendly,caring, and very polite.
Jun 23, 2022
I have never had a bad experience at the eye doctor. Check in was smooth, and I like they have the x-ray option instead of dilate your pupils.
Jun 23, 2022
EVERYTHING WENT SMOOTHLY, DOCTOR VERY INFORMATIVE ABOUT PRODUCT AND EYES.
Jun 23, 2022
Friendly, thorough, and efficient patient care.
Jun 23, 2022
Doctor and staff are very polite and patient
Jun 23, 2022
I can't remember the names of everyone that worked with me, but from the moment I walked into the office, I felt at ease, welcomed, and important. Everyone was friendly, professional and caring!
Jun 22, 2022
I think everything goes according to plans when I have an appointment. I was very satisfied with the way everything moved, the day I was t here. I have no complaints. Everything was satisfactory Nina Goodman
Jun 20, 2022
I highly recommend Katzen Eye Group.
Jun 20, 2022
Dr. Katz is an excellent, caring physician. Staff is friendly, attentive and apologize if there's a wait, though it is never long.
Jun 18, 2022
Dr, Zimmerman IS a WONDERā¦
Jun 17, 2022
Although I was happy with the service at my recent appointment I am extremely disappointed that I can no longer schedule my annual exam with Dr. Zimmerman. I have been seeing Dr. Zimmerman for many years and followed her to Katzen from her prior office. Being unable to schedule with Dr. Zimmerman will have me re-consider scheduling my next appointment. I am sure one pt is not a great loss to a practice as huge as Katzen but, .....
Jun 17, 2022
I think that Dr. Giannas is the very best most caring Dr. in my area. I saw him for years starting in the '90s lost my insurance for a few years and now I am delighted to be able to see him again.
Jun 16, 2022
You good folks always take good care of me. Thank You
Jun 16, 2022
Always impressed with the staff and service here
Jun 16, 2022
Friendly and professional. As a patient there is a feeling that you are in good hands.
Jun 15, 2022
I was called back at my appointment time. Everyone was very friendly.
Jun 13, 2022
From the moment I stepped into the place I was greeted warmly. Dr Crichtonās assistants were friendly, knowledgeable and professional as was the doctor. I can actually say I enjoyed the whole experience from beginning to end. The optical assistants were also helpful and did not rush any of my decisions as I was the last patient at 5:00 and they remained open while I was there. Very pleased.
Jun 13, 2022
When checking in, it was very hard to hear the receptionist because the woman working in the middle was SOOOOOO loud. She was violating HIPAA because I easily overheard medical information of other patients.
Jun 13, 2022
Great Doctors, Great Staff A+
Jun 13, 2022
Dr Zimmerman was a very nice doctorā¦.at first I felt rushedā¦but she knew her diagnosis and since the prescription she ordered was 154.99 ā¦.she worked with me. For an alternative prescription and called me to let me know the name and will call my drugstoreā¦Thank You Dr Zimmermanā¦.
Jun 13, 2022
Prompt and Excellent service
Jun 13, 2022
I had a really great experience in all aspects except one. Your procedures (mainly around simple things like forms) are not set up to be trans friendly. The ability to collect a patientās preferred name, pronouns (he, she, they, and other), and honorifics (Mr, Mrs, Ms, Mx, and other) would go such a long way towards being welcoming towards trans people ā as would be staff training in identifying this information in oneās chart and correctly using them (like donāt address people as he, she, sir and maāam if they donāt identify as male or female). Being addressed by incorrect names and pronouns can make trans people uncomfortable at best and traumatized at worst (depending on their personal experiences). Itās awkward to bring up in person with every doctor who steps into the room, too. Literally even this form forces a female or male selection ā why? And why canāt it have AT LEAST an āotherā option?
Jun 12, 2022
Everyone is polite, professional, and Efficient
Jun 12, 2022
Iāve been very happy with Katzen. The exams are very thorough and the staff is so friendly. Office location is close to home.
Jun 12, 2022
Very efficient and friendly staff
Jun 10, 2022
I'm very pleased with your service.
Jun 10, 2022
Very happy with the service. Everyone was courteous.
Jun 9, 2022
The experience at this office was very pleasant.
Jun 9, 2022
Great customer service wait times are reasonable Doctor was very knowledgeable and definitely will be coming back
Jun 9, 2022
I rate you at five stars your personal are professional all the way through very personable and polite and very knowledgeable we were very satisfied.
Jun 6, 2022
Exceptional service every time and convenient appointments. Patients are seen very soon upon arrival.
Jun 6, 2022
quick appointment for emergency, little wait time, great comfort with doctors and staff, showed concern and able to resolve problem and exanation to satisfy me.
Jun 6, 2022
Dr. Zimmerman was fantastic. Would definitely recommend her.
Jun 6, 2022
Glad we chose this one. Good eye doctor visit
Jun 3, 2022
Everyone was very professional and friendly and Dr. Giannas was excellent!
Jun 3, 2022
The front staff are very helpful and efficient. They make you feel welcome.
May 30, 2022
Staff was friendly, knowledgeable and professional.
May 27, 2022
My daughter and I switched eye doctors last year, which brought us to Katzen Rosedale. Her first appointment was fine. This past week she and I both went on consecutive days. I spent every bit of 2 hours in the facility, which was a bit much. For my daughterās appointment we spent approximately 1hr 45 minutes and that did not include choosing new frames for her as we did not have the time for that by the time her appointment was over. It appears thereās only one provider and he is rushed from patient to patient. Most of our time was spent waiting in the waiting area where HGTV was blaring on the tv and once in the exam room we spent an equal amount of time waiting and listening to others have their appointments through the terribly thin walls. I like this doctor but there isnāt much else.
May 26, 2022
The Katzen Eye Group is a great place to go with outstanding service.
May 25, 2022
The whole team at Rosedale is absolutely the best. When you walk thru the door, you see the smiling face of Connie, the most gracious person you could have ever gotten for the job. She is absolutely amazing at first impressions, with who ever she meets, and the best fit for being the first face you see! Then once you wait to be seen, you see the many friendly faces in optical, as Brittney! Then the people in the back... they are a great team! If you are seeing Doctor G. and his amazing tech Esther, or if you are getting a test done, and Annie is being that calm person on the other end of the machine and walking you thru everything and reassuring that all is going to be okay. Or you are going to see Doctor Zimmerman and her Techs, Kaitlin and the other wonderful young lady, i did not get her name but she has long hair and cute glasses! They are all so wonderful! The whole team is great, makes you feel at ease, especially when you have already been thru so much, and you're nervous as ever coming in for a consult! Thanks Rosedale for being great!
May 25, 2022
Very pleasant staff and the appointment waiting time is short.
May 25, 2022
Effect all the way. Never have to sit over 5/10 minutes to get taken back. Better than waiting over a hour or more just to be called back.
May 23, 2022
Excellent and compassionate staff
May 23, 2022
My last visit to Katzen Eye Group was an excellent experience.
May 23, 2022
My husband and I both are treated at Katzen Eye Group. We are extremely satisfied with doctors, staff. Professional, friendly and has taken great care of both of us
May 23, 2022
very courteous and professional would recommend to anyone.
May 21, 2022
I was very happy with my appointment. I was brought back almost as soon as I got there. The 2 technicians were very friendly and nice. Dr. Katz was also very informative and nice. I am happy that I go to Katzen Key for my eye needs!
May 20, 2022
I am very pleased with your sevices & Dr Patel. My cataract surgery went very well, my vision is the best it's been in many years. You have made this a very pleasent experience.
May 20, 2022
Excellent service. Prompt. Staff friendly.
May 20, 2022
Staff was helpful and Dr. was.
May 20, 2022
Everyone was very friendly and professional.
May 19, 2022
Katzen Eye Group have a group of professional people. They provide excellent service and try to accommodate you. Dr. Giannas and his staff are wonderful.
May 19, 2022
All services excellent except check in/out desk. We stood and stood and stood, then finally the two staff observed doing nothing decided to raise there head and give service just as another staff member came from the back with questions to one of the check out person. and we had to wait again while the second staff decided not to check us out but instead get involved with the other staff. By the way neither where on the phone or helping anyone else. Maybe someone out there will appreciate a job.
May 19, 2022
Maria at check in was great. Dr. Patel answer all my questions, at completion I felt completely informed of my eye health. Will recommend Dr. Patel highly.
May 19, 2022
Worth the trip to travel to go to Katzen. Dr. Amy Zimmerman is the best.
May 19, 2022
I was impressed with the short wait from arrival to being taken back for preparation. The technology was fantastic. And Dr. Harlan is very good at doing a thorough exam, explaining his findings, and recommending treatment options. I felt heard and understood.
May 18, 2022
Staff and Dr. Zimmerman amiable, courteous, professional and efficient. I was waited on right away. Questions were asked to gather sufficient information. Questions were clearly answered. Diagnosis and plan of treatment also clearly explained. My Eye Physicians for over two decades.
May 18, 2022
Very friendly, great service plus Dr Zimmerman is the best!
May 16, 2022
Patient service was good.
May 16, 2022
I love the practice in general. Staff is amazing very professional
May 16, 2022
Everything went smoothly from the time I checked in till my visit was complete!!! Everyone cordial overall great visit!!
May 16, 2022
I am so happy Dr Creighton is expressing much concern and care to his patients. He has come a very long way as a young physician and should be recognized for doing an excellent job. I'm happy to have him as my physician. One thing I would recommend is perhaps a bit more teaching to the patients. Thank You.
May 16, 2022
This is a well run and professional staff.
May 16, 2022
Excellent office staff. Appointment started right on time
May 14, 2022
Friendly, great customer service and clean atmosphere
May 13, 2022
Professional and friendly
May 13, 2022
Staff was friendly and wait time was minimal.
May 13, 2022
Always prompt and courteous. Take my eye health very serious.
May 13, 2022
Very organized which made the process of going from each room and test flow and smooth.. which made my visit fast. No long wait!
May 13, 2022
Staff & Doctor Patel is absolutely wonderful!!
May 12, 2022
The doctors and staff at Katzen Eye Group are ALWAYS kind, professional, informative, patient and accommodating!
May 12, 2022
Friendly and professional
May 12, 2022
I highly recommend the Katzen Eye Group. The staff is friendly and competent. They value your time yet you don't feel rushed. The location is convenient for me and there is ample parking a few steps away from the door at the Rossville location.
May 12, 2022
The technician who tested the pressure in my eyes could not explain how the expelled burst of air affects said pressure, after admittedly having worked with the practice for a year or so. The lack of technical knowledge and unconcerned attitude regarding same gave the impression that she does not know, value or like the work she is doing every day. Is this an individual whom one should entrust with eyecare and the precious gift of sight? Probably not.
May 12, 2022
Best professional services. Pleasant atmosphere. Very pleased with the results of the cataract surgery. Thank you, Dr. Zimmerman.
May 12, 2022
As always, the staff at the Katzen Eye Group were friendly and professional. The fast pace of service assures in and out quickly; hardly any wait time.
May 12, 2022
Dr. Pavan and the Katzen Eye group did an outstanding job.
May 12, 2022
The staff is always nice and friendly especially the eyeglasses department they make you feel like family.
May 12, 2022
Great service and friendly staff . Dr. Giannis answered my questions wlthout hesitation.
May 12, 2022
Excellent service and genuine care!
May 12, 2022
You are doing fine treating your customers like family.
May 12, 2022
Everyone was very friendly and the doctor answered all my questions and I would definitely reccomend them to friends and family.
May 12, 2022
I was a patient at Americaās Best before switching over to Katzen Eye Group and I am incredibly glad I chose Katzen! The environment was very clean and the staff were friendly, knowledgeable, and warm. They listened to any concerns I had and made sure to service me according to my wants and needs. I would highly recommend going to Katzen!
May 12, 2022
Dr. Harlan is the best. I trust him and his referrals. He answers all my questions. I never have to wait long to be seen.
May 12, 2022
Thorough exam. I had mentioned that I didnāt feel like I was seeing as well as I could be. I was not given the test where different lenses are changed to see which one improves your vision the best. I was told that since my glasses were several years old āthe factory coating of the lenses may have worn offā. Seems far fetched. Your comment?
May 11, 2022
Thank you Dr.Amy Kimmerman and staff.You were awesome!I appreciate your amazing way of putting me at ease.I can truly say āI can see clearly now that the cloud is goneāI canāt wait to get my other eye done.The experience was wonderful!
May 11, 2022
The staff was friendly and able to answer any questions that I had. It was a great experience.
May 11, 2022
I was treated very well and with much consideration.
May 11, 2022
I was greater and welcomed when I arrived, Friendly, knowledgeable and helpful
May 11, 2022
DRS. ACTUALLY TAKE TIME TO TALK TO YOU. MAKE SURE MY NEEDS WERE MET.
May 11, 2022
Loretta at the Rosedale office is super awesome. However the Lutherville office personnel need some happy training. They are not customer friendly. Rosedale office is great
May 11, 2022
The services that Katzen provide was outstanding. They was very caring and willing to help in any way they can. Dr. Zimmerman and her staff was AMAZING. Thank you šššššššš
May 11, 2022
Very professional and I tremendous change in my eye sight.
May 11, 2022
Everything from beginning to end went very smooth
May 11, 2022
I waited over 20 minutes to be called for my 10:15am appointment that I arrived at 10:07am for. I have to wait another 20 minutes for an available treatment room. I didn't finish my appointment until 1:00pm. I think 2:45 minutes is an hour and forty-five minutes too long. Totally unacceptable. I had my 75 yr old driver waiting for what is usually an hour appointment. There was also a coughing maskless woman in the waiting room as well adding to my concerns about my health. Not a good visit at all!
May 11, 2022
Excellant from check in, exam, fitting
May 11, 2022
Great service and friendly staff š
May 11, 2022
Very nice and welcoming office , staff was super nice ! Dr.Katz made me feel completely comfortable. He showed he cared
May 11, 2022
Everyone that works at Katzen from check in to checking was helpful and very pleasant. Doctor Harlan is amazing very up beat personality, explains everything clearly, makes you feel comfortable for my eye injection. I highly recommend your company and Doctor Harlem.
May 11, 2022
Very well satisfied, excellent service!
May 11, 2022
Pleasant surroundings. On time. Employees make you feel very comfortable. Highly recommend.
May 11, 2022
Every single person on staff was friendly and communicated clearly. I felt cared for at all times.
Sep 24, 2021
You ask for an online review but not feedback? How are you going to improve your service if you donāt leave space for explanations of ratings we give? When I made my appointment, it was with the understanding that I would have my eyes photographed instead of dilated. That information was not communicated or notated, so the camera had already been turned off for the day. Really? You lost points with me for that. The refraction I got was no more advanced than the ones offered at eyeglass stores, but it costs a whole lot more.
Sep 22, 2021
Real professional, the dr really seem to take the time to examine my eyes , and talked to me about what was going on with them . I did not have to ask any questions. He was very very thorough.
Sep 20, 2021
Excellent customer service, friendly and courteous staff .
Sep 20, 2021
All Staff were professional, courteous, and helpful- offices were clean and Covid 19 protocols were observed by all.
Sep 20, 2021
I am very confident that my eyes are in the best of hands from the doctors in this practice. I would highly recommend this practice for total eye care.
Sep 17, 2021
Very clean, receptionist very friendly and quick.
Sep 17, 2021
Well organized, informative, pleasant staff and thorough.
Sep 16, 2021
sstaff friendly, courteousand knowledgeable
Sep 16, 2021
Very professional and friendly.
Sep 16, 2021
Dr. Kimberly Neutze was super nice and confident. I will return next year as long as she is the doctor. thanks
Sep 16, 2021
Each contact with staff was exceptional. Everyone is very professional, polite and friendly. Outstanding treatment.
Sep 16, 2021
Everyone very friendly and efficient. From the reception staff to the doctor.
Sep 15, 2021
ALWAYS ON TIME FOR APPOINTMENTS THEY ARE ON POINT. FRIENDLY STAFF MEMBERS SINCE YOU WALK IN THE DOOR TILL THE TIME YOU LEAVE.
Sep 15, 2021
Your services are very professional and courteous, the only challenge is a long waiting list to get an appointment
Sep 15, 2021
Everyone very nice and very friendly
Sep 13, 2021
Usually a good experience but this time a field of vision test and quick pressure check took over two hours which is totally unacceptable. Most visits were very timely but not this time.
Sep 10, 2021
My reception, testing, pre-screening and doctor visits were right on schedule. Everyone was extremely professional.
Sep 10, 2021
The staff is very friendly. The doctor my kids seen was very impatient and expressed that to my children, making them feel bad which is the second time he has done this to them. I donāt believe my children will see him again. I feel if you are a pediatric provider you should know how to deal with children and have patience.
Sep 10, 2021
You don't have to text me twice you don't have to email me more than one time which you want up doing three times and then you get a phone call to confirm when I do a confirm text or email should be only one time which I did you wasted all the texts and emails
Sep 10, 2021
Dr. Zimmerman is the best!!!
Sep 10, 2021
I am very pleased with everything at Katzen Eye Group- Rosedale. Awesome Dr. and staffand atmosphere!
Sep 8, 2021
I was impressed with the cleanliness of the offices and the employees were very professional and accomodating.
Sep 7, 2021
Have been a patient for many years. Terrific practitioners, efficient staff, and appointments are on time.
Sep 7, 2021
Everyone from this location was very nice and helpful.
Sep 6, 2021
Great Doctors and very efficient. Never have to wait very long at all.
Sep 6, 2021
Entire staff is just great, professional yet friendly and welcoming, especially Connie at front desk and Dr Zimmerman who treat me like family. Thank you all!
Sep 6, 2021
This was my first visit since I am a new patient for Dr. Grodin. I was very impressed with everything. Dr. Grodin came highly recommended from several sources. I so happy I chose Dr. Grodin and the Katzen Eye Group.
Sep 6, 2021
Feel confident in Dr. Zimmerman professional ability.
Sep 6, 2021
I felt very comfortable and pleased with the thorough exam and diagnosis of my eye condition and glad there was no serious damage to my eye. Thanks to Katzen Eye Group and Dr. Grobin.
Sep 6, 2021
Everyone was very friendly and helpful
Sep 6, 2021
Wonderful office, great examination, very thorough. Dr. Giannas explained everything and answered all my questions.
Sep 5, 2021
Very quick. No waiting time, friendly staff and medical team. Explains all my concerns.
Sep 3, 2021
Best customer service and did not have to wait long to see DR. Giannis, best doctor and very thorough
Sep 3, 2021
They fit me in on spur of the minute .My eyes were hurting because of the virus I hadn't been there in over almost two years and I have glaucoma and you need to keep a close check on it
Sep 3, 2021
Staff was friendly and very professional
Sep 3, 2021
I am continually impressed by the care and professionalism at Katzen Eye. They have our best interest at heart, always. My journey through cataract surgery has been incredible. I would highly recommend them.
Sep 3, 2021
Very pleased with my eye exam.
Sep 2, 2021
Friendly and professional staff. Very thorough in their exam.
Sep 2, 2021
Everyone pleasant, efficient. Hardly any waiting time to start appointment.
Sep 1, 2021
The young doctor was cordial personable and made me feel comfortable with his diagnosis.
Aug 31, 2021
Appointment kept to exact time scheduled. Very professional staff.
Aug 30, 2021
Always on time and very professional
Aug 30, 2021
Dr. Crighton is very nice and thorough
Aug 30, 2021
Efficient and courteous.
Aug 29, 2021
Katzen in Rosedale is a very organized, clean facility with very competent and friendly staff on the clinical side as well as the optical side.
Aug 29, 2021
Good experience clean and friendly office. Very professional staff.
Aug 29, 2021
Dr. Zimmerman is a great doctor - very friendly, concise with information and always answers questions. The assistants and front staff are also very friendly and courteous.
Aug 28, 2021
Great company and the employees are friendly. The doctors bare pleasant and knowledgeable
Aug 28, 2021
Professional and friendly staff. They make me feel valued as a patient.
Aug 28, 2021
Service is timely and efficient.
Aug 27, 2021
Dr. Jonathan Katz is awesome at what he does. Very warm and welcoming, Seems to genuinely care about his patients eye Health.
Aug 27, 2021
Love the personable and not rush pace of the office. Willingness to answer your questions.
Aug 27, 2021
Prompt, professional and friendly service.
Aug 26, 2021
Very friendly staff, greeted as soon as I entered. All my questions answered and my net appointment scheduled before I left the premises. Dr.Harlan and his team very efficient and courteous.
Aug 25, 2021
Your receptionist in Rosedale office is beyond professional and excellence, I have 6 receptions personnel I n 6 differs states and can only say yours is beyond the best
Aug 25, 2021
Excellent Hospitality,, Excellent customer service,,
Aug 25, 2021
The staff is friendly knowledgeable and efficient. My physician is excellent.
Aug 25, 2021
Very nice atmosphere. Friendly staff. Knowledgeable dr.
Aug 23, 2021
I am very pleased with the surgery. Was very nervous at the time,they was very friendly and put my fears to ease. Not over yet,still have to get my right eye done. I come in prayed up and God to guide the doctor.
Aug 23, 2021
I have recommended several of my friends to your business, the staff are friendly and very professional.
Aug 22, 2021
Very pleasant experience with the total process for the surgery and follow up.
Aug 19, 2021
All of the staff were friendly and professional. Both receptionists helped me with the sign in and setting up my next appointment. The young lady who did the screening was very beautiful and did an excellent job in preparation for the doctor. The doctor did a thorough examination and answered all my questions.
Aug 19, 2021
Friendly, professional and reliable.
Aug 19, 2021
Fantastic no nonsense staff. I wouldn't trust my eyesight to anyone else.
Aug 18, 2021
Very professional and personable.
Aug 16, 2021
Doctor and Technicians were very knowledgeable. Answered all my questions.
Aug 16, 2021
The only issue my husband and I had was the long wait !!! Appointment was scheduled for 2 pm- did not get seen till 2:25. My husbands appointment was the same thing - he has a bad back so sitting in those chairs were uncomfortable. We were there for 2 hours total.
Aug 16, 2021
Excellent service and friendly staff. The office has a pleasant atmosphere.
Aug 15, 2021
Service was fast and friendly I will definitely be coming backš
Aug 13, 2021
Very pleasant people to be with.
Aug 13, 2021
Very long wait time to see Dr, over an hour waiting to be seen. My time is just as valuable as the DIRās.
Aug 13, 2021
Excellent service. Friendly associates. Love Dr. Zimmerman, thereās no one better!
Aug 13, 2021
Friendly, clean environment with excellent professionals and superior care.
Aug 13, 2021
Katzen Eye Group- Rosedale is a very friendly, competent, and professional service.
Aug 13, 2021
VERY FAST SERVICE NO WAIT TIME FRIENDLY PEOPLE.
Aug 12, 2021
THE STAFF AT ROSEDALE WERE AWESOME. SPECIFICALLY AMANDA AND CARLA. THEY WERE KNOWLEDGEABLE, PATIENT, CARING, AND PERSONABLE. I FELT LIKE I WAS IMPORTANT AND MY NEEDS WERE MET. I AM SWITCHING FROM TOWSON TO ROSEDALE
Aug 12, 2021
dr. Harlan makes me feel comfortable with my visit. He is very professional which I like.
Aug 12, 2021
Excellent Service! Dr. Giannas and his staff were wonderful. I'm happy with my choice to change providers and move to Katzen Eye Group!
Aug 11, 2021
office staff/doctors always pleasant, professional and thorough.
Aug 11, 2021
I thought the staff was great. I will definitely be back.
Aug 11, 2021
Great office staff. Dr Harlan is the best.
Aug 11, 2021
Kind & compassionate doctor and very thorough!
Aug 9, 2021
The offices was clean and the staff were friendly.
Aug 9, 2021
Very pleased with Dr. Zimmermans treatment with my treatment
Aug 9, 2021
I was impressed with how thorough the eye exam was. The gentleman conducting the exam was extremely knowledgeable as well as considerate and polite.
Aug 6, 2021
Always ahead of me with info and instructions
Aug 6, 2021
Experienced no issues or concerns, I highly recommend Katzen Eye Group.
Aug 6, 2021
I would definitely refer a friend
Aug 6, 2021
Staff was friendly and helpful Dr took his time and answered my questions
Aug 6, 2021
everyone is courteous and knowledgeable..
Aug 5, 2021
great with one or two day appointments
Aug 5, 2021
Job well done , everyone was very professional.
Aug 5, 2021
Attentive office,good communication between the technician,doctor to client.
Aug 4, 2021
Great service and great people
Aug 2, 2021
All of the staff is helpful and friendly. I have never had a bad experience when going there. I also canāt say enough about Dr. Zimmerman and her staff. Very knowledgeable and professional. I highly recommend them.
Aug 2, 2021
Excellent customer service from Dr. Zimmerman and the staff.
Aug 1, 2021
Friendly staff, convenient location
Jul 31, 2021
Doctor and staff professional and friendly. I feel my exams and treatments are very thorough and beneficial to my condition.
Jul 30, 2021
I am very pleased with the service at Katzen eye group.
Jul 30, 2021
Great experience , staff is awesome , building very clean and little to no wait to be seen
Jul 30, 2021
Felt rushed. Dr didn't didn't explain my choices of lens for my cataract surgery and neither did the girl he sent me to. Ended up not getting what I wanted.
Jul 29, 2021
Professional, knowledgeable staff. Convenient parking. Dr. Katz was informative & open to questioning.
Jul 28, 2021
Excellent service and feedback
Jul 28, 2021
I had an issue on Thursday and I could not get an emergency appointment with my rock star dentist till Monday morning!
Jul 28, 2021
Every body is helpfull and kind. Dr. Christin made me feel that he really cared about my vision problem. Can't wait for new glasses!
Jul 27, 2021
Don't like offering medical recommendations.
Jul 26, 2021
Friendly & professional atmosphere.
Jul 26, 2021
Very professional, curious staff. Everyone, my doctor, staff at Dulaney Eye Institute, and the staff at Rosedale, all were pleasant and seemed to really care. The initia assortment at Lutherville was a little overwhelming. I left with my head spinning even after watching 3 videos prior to the visit.
Jul 26, 2021
Never a long wait all employees very nice
Jul 25, 2021
The best professional service.
Jul 23, 2021
Everything has been great with Katzen from appt reminders to wait time to assistance, doctors and surgery. I canāt imagine a better experience with anyone else.
Jul 22, 2021
My examination was great! However when my glasses came in I could not see out if them. After 2 visits fir an adjustment I was directed to see the dr again. Dr G listened to my problem took my glasses & came back in & they were perfect. Thanks to him
Jul 22, 2021
I have an unpleasant infection in my eyelid. But my entire experience with Katzen-Rosedale was great, from scheduling to the front desk to the techs. and Dr. Patel was wonderful. Everyone was polite, friendly, and professional.
Jul 22, 2021
I have been a patient of Dr. Amy Zimmerman for over twenty years as has my wife. Dr. Zimmerman is a caring compentent professional, patient friendly, very accurate and I would not want to see any other. I followed her to Katzen when she moved from her prior practice.
Jul 21, 2021
Dr. Harlan was very helpful and kind
Jul 21, 2021
The staff was very nice and helpful. Dr. Gordon was friendly and knowledgeable
Jul 19, 2021
The staff is very friendly great experience
Jul 19, 2021
Awesome Eye Doctor very friendly and helpful knowledgeable staff
Jul 19, 2021
Easy appt. short wait. Very efficient.
Jul 16, 2021
I Catherine is very appreciative for all the support from the workers taking care of my eyes thanks very much
Jul 15, 2021
Friendly staff, thorough exam, convenient location.
Jul 15, 2021
Dr. Harlan is wonderful. I had an immediate health issue and was able to get an appt within the hour. The place was very clean and the staff were very professional and helpful. I cant say enough good things about Dr. Harlan. I would highly recommend him to anyone.
Jul 14, 2021
Prompt and courteous service. Plenty of parking in an easy to access location.
Jul 12, 2021
Friendly and professional staff!
Jul 9, 2021
The visit was helpful and creative to meet my needs with eye drop issues. Pleasant, courteous staff.
Jul 9, 2021
I was impressed with staff. Everyone was courteous and eager to help.
Jul 9, 2021
Excellent, I really recommend š
Jul 8, 2021
Dr.Giannas is a Fantastic Eye Doctor I always try to schedule my appointments with him
Jul 7, 2021
The doctor was very informative and staff very pleasant, I finally found a place where I know I will continue to go to.
Jul 5, 2021
Great staff and Dr. Katzen is super!
Jul 2, 2021
So happy with the surgery and all of the employees that work for you are GREAT Good for your team
Jul 2, 2021
The staff was professional and answer all my concerns, they let me know about any additional services and fees. I like the eye xray instead of the drops.
Jul 2, 2021
From the time you walk in you are greeted, made to feel like you are very welcome, then when they call your name you are greeted with courtesy and very professional staff members. I love Katzen eye group in Rosedale.
Jul 1, 2021
When I arrived it took about 5 minutes to check in and then I waited ten minutes to be seen fir my testing before seeing the Doctor. It was truly friendly and the staff was great!!!
Jul 1, 2021
Nice, friendly and pleasant atmosphere!!!
Jul 1, 2021
Everyone is pleasant and efficient.
Jul 1, 2021
Always a good experience. Dr Z is an awesome doctor.
Jul 1, 2021
Everyone was polite and professional
Jul 1, 2021
The staff was very friendly and professional
Jul 1, 2021
Great place and friendly staff will definitely be coming back and will recommend.
Jun 30, 2021
Great patient care very professional
Jun 30, 2021
Dr. Zimmerman is the greatest! Thank you to Connie at the Rosedale office for always being so professional and helping me to get an appt. ASAP because of an urgent matter I was having with my eyes.
Jun 29, 2021
everyone there is so kind friendly and caring for the patient
Jun 28, 2021
A very efficient and Speedy work office
Jun 28, 2021
The staff at katzen are great people I had a problem after my surgery. I called them and within minutes they had me an appointment with Dr Z, I was in her office within 30 minutes. Problem solved.....
Jun 27, 2021
Everything was good other the when it was time to choose my glasses. THIS WAS THE FIRST TIME NOT GETTING MY PD READ. I hope my glasses work. The lady wasn't nice like everyone else. She seemed irritated because I tried on 4 pair of glasses.
Jun 25, 2021
It was a great experience.
Jun 23, 2021
Prompt and thorough examination and explanation by Dr Zimmerman. Felt very at ease with her opinion and skill.
Jun 23, 2021
You guys always treat me like a king when l have appointment .
Jun 22, 2021
I am very pleased with this facility and with the medical personnel. The administrative staff is excellent too.
Jun 21, 2021
I really liked Dr. Patel. He was very thorough and spent time answering my questions. The staff were very friendly and accommodating as well.
Jun 21, 2021
Competent effective and efficient process for quality eye health care. Every expectation was met or exceeded. Historically, and with aging eyes Katzen Eye Group doctors have been professional and talented to support my needs. Thank you
Jun 21, 2021
The staff who helped me are so professional..
Jun 21, 2021
Everyone was polite and professional. I genuinely felt cared for and all my questions were answered. Enjoyed everyone who assisted in my evaluation and procedure. First time in my 62 years that a doctor was waiting for my arrival to an appointment. Dr Haman greeted me at the checkin desk. Dr Leiten and Dr Zimmerman kept me at ease and exuded confidence in my surgery. They put my mind at ease and I really enjoyed talking with them. Great experience
Jun 21, 2021
Dr. Chricton is very thorough and has a wonderful bedside manner.
Jun 21, 2021
The wait time was minimal and the doctor and staff were very professional and explained everything to my satisfaction and ability to understand.
Jun 19, 2021
Amazing staff!! They went above and beyond to help me:).
Jun 19, 2021
Everyone in the office is very friendly!
Jun 18, 2021
The staff and doctors were wonderful. Everything they did was explained in detail.
Jun 18, 2021
Seen on time. Really liked the dr. The staff is friendly & knowledgeable.
Jun 18, 2021
From my first appointment through two cataract surgeries had the very best treatment. Every thing was explained every step of the processes. Each person was very patient, caring and professional. Would recommend everyone one to come to Katzen.
Jun 18, 2021
Dr Zimmerman provides superior service and I always am very satisfied with her explanations and advice.
Jun 17, 2021
I really like the last two doctors I have had. Doctor Sportelli. And Doctor Crichton. The staff is always friendly and niceā¦ My only criticism is that I show up 15 minutes before my appointment but end up waiting 45 minutes to be seenā¦ I really think that is unacceptable. Please try to do a better job of getting your patients in on time. I realize that the doctors are trying to be thorough with patients ahead of me but I really think waiting for 45 minutes just to get called to the back is too much. What I plan to do in the future is to schedule my appointment as the first appointment of the day so that I do not have to wait. Thank you very much for listening to my Feedback.
Jun 15, 2021
Very efficient process and good techs. Doctor is cold.
Jun 14, 2021
A little bit of a wait but not to bad. Everyone was kind and helpful.
Jun 14, 2021
I am always pleased with the service. I waited about 10 minutes, and I was seeing Dr. Grodin's staff,and then I saw Dr. Grodin. I am pleased with the service, the cleanliness etc.
Jun 14, 2021
Front staff is phenomenal; wait time is bad.
Jun 13, 2021
fast and excellent response to my emergency
Jun 11, 2021
This is the most professional organization
Jun 11, 2021
I had a lovely visit with Dr Zimmerman this week. Her staff was very professional and couldnāt have been more accommodating.I would highly reccomend this center to anyone in need of eye care.
Jun 9, 2021
Great staff aways courteous and friendly
Jun 9, 2021
On time. No delays. Technicians and doctor knew what they were doing and did a nice job explaining what they were doing and what to expect in the future. Very easy to work with the scheduler for all future appointments.
Jun 9, 2021
Very satisfied with the services to date, sometimes the waiting time is longer than expected which should be looked into,
Jun 8, 2021
The office was very efficient yet thorough!
Jun 7, 2021
My visit at Rosedale Katzen was a wonderful experience.
Jun 4, 2021
I love Dr. Katz and all of the staff. They are very friendly and enjoyable to talk with, plus very knowledgeable.
Jun 4, 2021
I think that I was taken good care of, I was told what the problem was and how it was best taken care of and what I can expect.
Jun 2, 2021
Thanks for the extra effort regards COVID.
May 31, 2021
Handled an emergency situation with great care. Treated me promptly and respectfully. Didnāt have insurance but offered a discount if paid in full. Would recommend and visit again.
May 31, 2021
This is a very professional and friendly office. They were able to fit me in which was much appreciated.
May 28, 2021
Love the staff and doctors.
May 28, 2021
The staff is very friendly and considerate.
May 27, 2021
The staff was very friendly, nice and kind. Great experience
May 27, 2021
Very professional, Dr. took time to explain everything and addressed my concerns.
May 25, 2021
It was my 7 year-oldās first eye exam. The experience would have been more positive if the room/ set-up was more kid friendly and staff were more skilled in helping a child struggling with his first eye exam.
May 25, 2021
Friendly and professional staff. Some wait time, but not horribly long.
May 24, 2021
Everyone was kind, welcoming and knowledgeable of their service. The young man that performed my prelim exam as so pleasant and professional. And Dr. Crichton was equally as pleasant and made my experience comfortable.
May 24, 2021
Everyone was very helpful, friendly and courteous.
May 24, 2021
The staff at Katzen are awesome, from the ladies at the front, to the technicians to Dr. Grodin, they all have taken very good care of me. Dr. Grodin is amazing, I can't thank him enough. I would highly recommend Katzen Eye Group to anyone and have!
May 23, 2021
I was rushed to choose glasses cause of Covid-19 and I am not so satisfied without wearing the mask.
May 22, 2021
My experience was very good.. Everything went along as planned. Everyone was very helpful and kind. Thank you
May 22, 2021
No long waits answer all questions very courteous
May 22, 2021
All your staff was quite professional.
May 21, 2021
I am always seen in a timely manner. Iām very happy with the care I receive.
May 21, 2021
My visit were very well taken care off . My eye can see long distance now. Thanks
May 20, 2021
Everyone is very nice and efficient
May 20, 2021
Dr. Zimmerman is awesome. She explains every well.
May 20, 2021
The entire staff at Katzen Eye Group was friendly and professional. They seemed to anticipate what questions I may have had. Everyone was very informative about the procedures. Dr. Zimmerman was very thorough. Her demeanor was very relaxed and approachable.
May 19, 2021
I always wait past my appointment time and I waited an hour once I was in the room
May 19, 2021
I'm very satisfied with Katzen Eye Group . Me and my wife has diabetes. Katie Eye Group personal always take very good care of us.
May 18, 2021
They made me feel at ease, explained everything. Very professional. Getting second eye surgery with Dr. Patel in seven days.
May 17, 2021
Waited in the full waiting room for 50 minutes before being called back to exam room. Then, waited another 20 minutes before seeing the doctor.
May 14, 2021
Had a visit for the first time with Dr. Giannis since Dr. Zimmerman was no longer doing routine eye exams and I have to say, he was amazing. I always struggle with the part of the exam that involves flipping the different magnification glasses and having to pick, and it's been a few years since the actual doctor did it all rather than just following up on the tech doing the test. He made it the easiest it's ever been. He's was very patient and thorough....an "old school" optometrist and I'm so glad I choose him.
May 14, 2021
The team is wonderful and dedicated to give each client the attention they need and deserve.
May 14, 2021
Very prompt service and friendly efficient staff
May 13, 2021
āAllā Staff polite and professional. 5 Star
May 13, 2021
I have had nothing but great experiences and interactions with Katzen Eye Group - Rosedale. The staff from the front reception to the Annie doing the testing to Dr. Patel are the best.
May 13, 2021
I have been seeing Dr. Zimmerman for many years. She is just great! She got to the bottom of my high eye pressures using a new instrument she had (a number of years ago). It was determined that I have an unusually thick cornea. I had never heard of such a thing and made me feel better about NOT having glaucoma! Thank you Drm Zimmerman!
May 12, 2021
Every was very professional and kind.. Love Dr. Giannis, the staff could not have been any nicer and accommodating. Al my questions were answered. All in all a very pleasant visit.
May 12, 2021
Everyone there at the clinic are wonderful and very pleasant and helpful also.
May 12, 2021
Was pleased with the care concerning Covid. I felt safe. The appointment was on time and the care with the staff was very good.
May 10, 2021
If you need help with maintaining excellent vision, then your choice should be Katzen Eye Group-Rosedale. I have trusted my vision to these excellent professionals, since I moved to Maryland. I have never looked back as these people are professionals, with kind hearts, and set you at ease at every appointment!
May 10, 2021
Only because I don't like to recommend anyplace to anyone, but am always willing to share my experience.
May 10, 2021
Very professional.Great job at explaining procedure. DR Katz probably saved my eyesight with the surgery he performed.. Easy appointment scheduling
May 7, 2021
great people and wonderful service.
May 7, 2021
All of the Katzen Eye Group-Rosedale Staff are pleasant and helpful; especially Drs Zimmerman and Giannas.
May 6, 2021
they gave me the best eye care I have ever had, they were very thrugh an took there time doing a pricise eye exam, an the prices are better then anyother eye doctor I have been to
May 6, 2021
I love Dr. Giannas because he speaks Greek and makes it easier for me to understand
May 5, 2021
Dr. Giannas took time to explain everything I asked.
May 5, 2021
Excellent service from the moment you walk in.
May 5, 2021
Everyone was friendly and had respect
May 5, 2021
Dr. Zimmerman is a treasure. The associates could not be nicer. You cannot put a price on eye care and this practice is the best.
May 3, 2021
Located in a quiet out of the way location, this is a really nice place. Awesome service and a nice bohemian vibe.
May 1, 2021
Been going to Dr Zimmerman for years. She's always treated me as her #1 patient and treats my family the same. The staff as well are excellent-professional and friendly
Apr 30, 2021
Everyone was efficient and friendly.
Apr 30, 2021
Doctors and staff are very kind and helpful.
Apr 30, 2021
Visited Rosedale office. While a location is closer to me, I continue to go there because of the professionalism along with their patience as well as the concern and care provided for your medical issue.
Apr 30, 2021
Katzen did a very thorough exam and I have full confidence it was done correctly.
Apr 29, 2021
All my visits to Katzen are wonderful. Staff all friendly and informative. The building is very clean and neat.
Apr 29, 2021
Visit took over 1 1/2 hours!
Apr 29, 2021
Everyone was welcoming and happy when serving the patients.
Apr 29, 2021
Very pleased with the examination
Apr 28, 2021
Katzen Eye Group-Rosedale is an excellent eye place to go.I recently went there for an appointment and the office staff were very nice and professional. The doctor I seen was wonderful.
Apr 26, 2021
Very welcoming and friendly environment
Apr 26, 2021
My visit was good the customer / receptionist ok and the exam doctor was through to the point. I'm happy with the over due eye visit.
Apr 23, 2021
Very pleasant experience.
Apr 23, 2021
The Rosedale location is the best office I've been to. The Doctors go beyond expectations of eye exams. Dr. Giannas is the best ! The office personnel is so friendly and helpful. The Optical employees are helpful also. I have been to other Katzen locations throughout the years and I prefer Rosedale and won't go anywhere else.
Apr 22, 2021
Very pleasant staff. Thorough exam
Apr 21, 2021
Easy for appt schedule. Consult was pleasant and very knowledgeable
Apr 21, 2021
The people that work there are very nice and make you feel comfortable the talk about your eyes
Apr 20, 2021
First and foremost they accepted my insurance. The hospitality with the services are great, I'm happy with my doctor and the staff at this facility. Prices for prescription glasses and contacts are very comparable. Love the style of the glasses and the turnaround time for pickup is very short.
Apr 20, 2021
The attention given to me was very efficient and very comfortably and pleasantly done. Professional, knowledgeable and caring are good descriptors.
Apr 19, 2021
Love coming to Katzen eye group. Very professional and friendly.
Apr 19, 2021
I was very impressed by the quality and professionalism of your staff. Made me feel like i was in good hands. While i did not need glasses and cannot rate that area of service, i could see the area and choices were well represented. I will have no problem returning for anyfuture needs.
Apr 19, 2021
Very good at what they do. Changed out my lens in my glasses and adjusted the frames without charging me!
Apr 19, 2021
Everything great every one in office were outstanding, made me feel very comfortable,
Apr 18, 2021
Great Doctor and support staff that operate with empathy and compassion!
Apr 17, 2021
All of the people that works at catch were professional and very helpful
Apr 17, 2021
It just did not seems very professional
Apr 16, 2021
My visit was thoroughly satisfying. I felt that safety precautions were in place for the protection of everyone. The wait was short , the exam was inclusive and the staff was very accommodating.
Apr 15, 2021
No waiting people friendly and helpful Doctor could take a little more time. Didnāt get to ask more questions
Apr 15, 2021
Many thanks to Brittany for all her help!!
Apr 15, 2021
Great staff. No surprises. Won't go anywhere else.
Apr 15, 2021
Love Dr. Bernfeld, she is friendly & professional. I never have to wait long to be seen.
Apr 14, 2021
Dr Zimmerman was very nice and was seen on time Great service by Dr and so was the person on give me my eye exam
Apr 14, 2021
The wait was reasonable and the staff was very professional.
Apr 14, 2021
the doctors and people are great. There was a mix up on the appointment and names. a person name was almost like mine and He went in my place on my appointment. They were very sorry about the mix up. I know this happens sometimes in businesses. The Doctor addressed the issue .I suggest that when the people call out the names that they say the whole name and not just the last name.Thank you so much. Marjorie Foor
Apr 14, 2021
Dr. Zimmerman was top notch. Would recommend her to anyone, anywhere.
Apr 12, 2021
Just don't understand why I have to see two specialists. Suppose the retina doctor can s fix my eye problem. Why would I have to see a neuo-ophthalmology??
Apr 12, 2021
All went great Service, Staff
Apr 12, 2021
Dr. Grodin takes very good care of me. He watches close to see nothing bad happens.
Apr 12, 2021
I have been to Dr. Giannis for over 26 years.
Apr 10, 2021
Katzen Eye are on the ball, kind and considerate group of workers. Appointments are required, wait times are favorable.
Apr 10, 2021
Very nice place. Always clean and the sraff there are so nice and very helpful. I like the doctors also.
Apr 9, 2021
Only complaint is that there are so many reminders. Seems one system does not interact with another. Have heard same comment from others.
Apr 9, 2021
Short wait time, but comprehensive examinations
Apr 9, 2021
The staff is very caring and efficient. They listen to your concerns and answer all questions in a professional manner.
Apr 8, 2021
Very nice people that take care of you
Apr 8, 2021
Everyone was very nice and very helpful
Apr 5, 2021
Iāve been with Doctor Zimmerman for more than a decade. She has trusted staff and is available for her patients.
Apr 5, 2021
Very friendly, efficient, clean, and fast! Thank you !
Apr 5, 2021
Very professional. The doctor takes the time to emphasize whatās important and listen to your concerns.
Apr 5, 2021
It was a great fu to my recent surgery. Best.
Apr 3, 2021
As a rule I don't recommend doctors to my friends or family!
Apr 2, 2021
I felt that staff at Katzen Eye Group were quite cordial and dedicated to providing excellent service.
Apr 2, 2021
Friendly and Professional Staff, Techs., and Doctor. Made a first time patient feel welcome and relaxed. Thank You!
Apr 2, 2021
Very good to work with, and they did a very good job.
Apr 1, 2021
Wait time was good and my doctor was very nice
Apr 1, 2021
Nice people ,Very Professional. Vey happy with outcome
Apr 1, 2021
Dr Giannis has been my eye doctor for over 30 years. It has always been a pleasure to meet with him for my exam. Always professional and in good spirit. He has also been helpful with my mom's appointments. Esther makes a good assistant as well! Always friendly and with a smile and very personable to me and my mom when I bring her. Very happy with cats and I group
Apr 1, 2021
Iāve never had an issue with optical until this year. New male worker at optical was extremely rude, rushed us, and did not have his mask covering his nose. We are in a pandemic and I have a newborn at home I was extremely upset. The doctors were all nice, great, and correctly using their masks.
Apr 1, 2021
The staff was courteous and very knowledgeable.
Mar 31, 2021
Short wait tine. Very knowledgable.
Mar 31, 2021
I had an emergency with my eye and I was able to get an appointment the same day. I thought that I had pink eye. The doctor that examined me was very professional and thorough!!! I m so glad I did not stay home and self- diagnosed. In turned out tt is was allergies. The over the counter medication that was suggested was phenomenal. I highly recommend this facility. I failed to mention, I got my time mixed up on that day and they were still able to fit me in. I was very appreciative. The staff were professional and the facility was immaculate. COVID guidelines were practiced...
Mar 30, 2021
My recent appointment with the Katzen Eye Group in Rosedale went extremely smooth from check in to check out. My doctor and the various assistants and techs I encountered each performed their roles knowledgeablly and professionally, and kept everyone's appointments flowing in a timely manner. After my appointment, I left knowing I had been well taken care of and had been to the right place. On top of all that - I have some mobility issues, and the parking is super convenient.
Mar 29, 2021
I am taken on time. Everyone is so nice and knowledgeable.
Mar 28, 2021
Polite helpful staff. Dr's are great and take time to talk to you and answer your questions
Mar 28, 2021
My first time at Katzen Eye Group and it was a great experience. I was very pleased.
Mar 24, 2021
The service was excellent.
Mar 23, 2021
A message for Dr. Grodin: I had considerable pain and sensitivity in the treated eye for 1-1/2 days after the treatment and blurred vision for another day after that. This has never happened with prior treatments. Your thoughts?
Mar 23, 2021
I like Katzen Eye group. Convenient locations. Check in goes smoothly, staff is friendly.
Mar 22, 2021
Quick and to the point. Did not have to wait long for an appointment. Did not have to wait long in the waiting room. Evaluated and sent on my way.
Mar 22, 2021
Since, weāre in a pandemic. The chairing is very spaced out and I like that. It didnāt take long for me to go back this time either. Last time, wasnāt to long neither. The service was well and my doctor is very helpful and good at explaining. I appreciate his honesty and taking care of my eyes. I recommend Dr. Adrian Crichton.
Mar 22, 2021
Excellent customer service.
Mar 22, 2021
Appointment was on time. In and out in no time
Mar 22, 2021
Very professional pleasant azad z
Mar 22, 2021
Professional courteous staff from start to finish of my visit extremely helpful
Mar 21, 2021
Everying was great thank you
Mar 21, 2021
This office is a well oiled machine. It's run efficiently and the staff is knowledgeable and friendly.
Mar 19, 2021
I see nothing to complain about. my visits are n the whole enjoyable.
Mar 18, 2021
I woke up with a terrible pain in my left eye and after googling my symptoms was convinced I was going blind. I called Katzen and they were able to fit me in within hours. Everything from scheduling to checking in to checking out was very easy and I was pleased with how thorough Dr. Patel was even when they seemed to be very busy.
Mar 18, 2021
The building is clean. Receptionist were kind and friendly. My visit was just as pleasant as always. Great job
Mar 18, 2021
I showed up for the appointment and was seen within an hour. Great service, and the staff was very helpful answering my questions of concern.
Mar 18, 2021
Friendly courteous staff and expert medical attention.
Mar 18, 2021
You guys are great! Very professional and very friendly.
Mar 17, 2021
My visit was professional, and took an appropriate amount of time. The staff was courteous.
Mar 17, 2021
Very professional and courteous staff. Their process is like a well oiled machine. In the Covid-19 world where everyone makes excuses for poor service, they have raised the bar to the exceptional level. Great job everyone.
Mar 16, 2021
Appointment was quick and easy. Dr and staff very helpful and explain what to expect for next appointment.
Mar 15, 2021
From the moment you walk in the door itās like being at home with family and friends. Comfort and compassion for all from the doctors to all staff. Love you guysš„°
Mar 15, 2021
Every time I have gone to this particular group EVERYONE has been courteous, respectful, and professional. They all take the time to answer questions and thoroughly explain things in an understandable manner.
Mar 14, 2021
Nice and knowledgeable people!
Mar 13, 2021
Place is fantastic staff very nice and they make you feel comfortable..
Mar 12, 2021
Appointment scheduling and visit was a 10. My only complaint is the multiple appointment reminders sent via phone, text and email, even AFTER completing the pre-check in. It was absolutely over the top; too, too many. I have canceled electronic notifications. One or two reminders is fine; mine were definitely in double digits !!!
Mar 12, 2021
Dr Katz and his staff are amazing. Think you for saving my eyes!
Mar 12, 2021
Everyone was very patient and friendly putting me as ease. Extensive testing was a plus knowing they would have all information needed to make proper evaluation,. Dr. Patel was very nice and explained everything so I understood the process.
Mar 11, 2021
Confusion regarding emergency rescheduling of appointment with Connie. I was informed Dr. Harlan had emergency surgery necessitating rescheduling of my appointment via voicemail. I immediately called back within 5 minutes and accepted an earlier time option. Connie returned my call 2 hours later informing me she'd rescheduled me following 1 week hence. I shared had she checked her voicemail she'd known I'd accepted the earlier appointment. She finally demurred stating I could come in at 8:15. I arrived at 7:45 on Monday 3/8. I understand emergencies occur but care should be taken to follow-up with oatients who have adjusted their commitments to honor scheduled appointments.
Mar 10, 2021
The service, staff and the doctor's are great
Mar 10, 2021
The office is very knowledgeable and has great prices to any patient. However, on more than one occasion employee professionalism has not been up to par
Mar 10, 2021
Dr Amy is the most qualified eye doctor I know and her staff is courteous and caring with patients.
Mar 8, 2021
I do not recommend any service to any other person as a matter of policy. It has nothing to do with my opinion regarding service quality. It is all about not really wanting to hear feedback from others who have a differing set of expectations..
Mar 8, 2021
Iāve been to many places to get glasses in my 62 years of wearing them and Iām very happy with Katzen. I need cataract surgery and instead of telling me I needed new glasses right now,the doctor said to wait until after the surgery. Not all places would do that, they would want you to spend money on a new pair you might only need for a few months. I appreciated that.
Mar 5, 2021
My husband and I have been very pleased over the years with our experiences at Katzen Eye group. We appreciate all of you.
Mar 5, 2021
Everybody was just wonderful
Mar 5, 2021
Katzen, professional, great work,....... I trust them...
Mar 4, 2021
Katzen is very good at what they do, which is everything eyes-related. Very friendly and attentive to your needs.
Mar 4, 2021
Friendly and professional staff throughout the office
Mar 4, 2021
Folks are friendly, courteous and professional!
Mar 4, 2021
VERY POOR BODY LANGUAGE, AND COMMUCATION SKILLS. I WOULD APPRECIATE A PHONE CALL FROM MANAGEMENT. I CAME IN WITH A PROBLEM, AND LEFT WITH A PROBLEM, WITH NO SATISFACTION, OR RESULATION. WHY? 443 559 0890
Mar 2, 2021
The Doctor was so friendly likewise all the staffs,I do recommend them to families & friends. Their service were timely & vert efficient.
Mar 1, 2021
Every thing was great from beginning to end
Mar 1, 2021
everyone is so kind and makes you feel comfortable. the staff and doctor keeps you informed of every procedure so there are no surprises.
Mar 1, 2021
I have been impressed with both the medical staff and people who help with glasses. They are all very profession and don't hesitate to answer questions.
Mar 1, 2021
Always receive the most updated care. All staff are so friendly. Dr. Zimmerman is the best. She makes sure you are informed of everything about your eyes. I feel very comfortable in asking any questions that I have. My visits are very enjoyable.
Mar 1, 2021
Very professional and sympathetic
Mar 1, 2021
Katzen eye group was very prompt and courteous.
Feb 27, 2021
The numerous parts of my diagostic evaluation were administered by a team of staff who specialized in that particular test, machine, or procedure and culminatied with the doctor' presenting optiions, explanations, and even a demo. Wow. The practice was busy but I was treated in a professional yet caring way. The office experience was confidence-inspiring, especially since surgery would be needed.
Feb 27, 2021
I was registered promptly upon arrival. The wait time for services was less than ten minutes. The tech was friendly and professional. When the doctor arrived, I was examined thoroughly.
Feb 26, 2021
I am very satisfied have been using Katzen for many years.
Feb 26, 2021
Excellent customer service
Feb 26, 2021
Everyone was very nice and helpful. Answered all questions
Feb 26, 2021
Very nice people to deal with. They know what they are doing.
Feb 26, 2021
Great place great work. I recommend any and everyone to go to Katzen for their eye needs and procedures. Many Thanks Katzen, i had know idea how much i was missing and not seeing until i came to you!!!
Feb 25, 2021
You guys are the best. Doctors are the best, staff is the best, office staff is great, but the billing department isn't perfect. I have been double billed for office visits I already paid for. I wish you weren't located so far away from my house.
Feb 24, 2021
All of the Staff at Rosedale Katzen Eye Group are friendly and helpful. I've been a patient of Dr Zimmerman for 10+ years. I have recommended this group to others.
Feb 24, 2021
Dr. Giannas was excellent!
Feb 24, 2021
Very welcoming, personable, and efficient.
Feb 22, 2021
I am always greeted with a smile and a helpful attitude. The dr is gentle and informative. The office is always clean. And the Covid-19 processes are clear and adhered to.
Feb 22, 2021
Everyone was so nice and helpful from the time I walked in the door. I had a very pleasant experience at Katzen. I didnāt have to wait long for my appointment they took me right on time.and answered all my questions. Dr. Crichton was very thorough and explained everything to me. I would highly recommend them to anyone.
Feb 21, 2021
I am always treated politely at the front desks , then the assistants are equally polite and friendly. I was seen at a prompt time and I feel my doctor Dr, Grodin is very careful to look at all the films and info and he is of course, glad when i don't have to have extra treatment.
Feb 21, 2021
What I really appreciate is when I do have a problem with my eyes they are right on it and get me in there soon as possible. Everyone is so nice. And dr. Zimmerman I really love the way she explains everything to me and takes her time. I am very satisfied.
Feb 20, 2021
Staff is very friendly and helpful
Feb 19, 2021
Everyone was extremely friendly and helpful. The doctor was wonderful explaining every step along the way.
Feb 19, 2021
Everyone was very friendly and very professional. I did not feel rushed and was very impressed with Dr Katz.
Feb 19, 2021
Very professinal and organized
Feb 19, 2021
Always feel safe and welcome. Know I am getting the best care possible!
Feb 17, 2021
I am happy with the e-mails reminding me of the appointment. Dr Amy is the best.
Feb 17, 2021
Appointment was on scheduled time and the staff was accommodating and efficient.
Feb 17, 2021
Everyone at Rosedale is very nice and takes the time with you.
Feb 17, 2021
I have already recommended my Daughter's & other Family members to get their appt. for eye check-ups.
Feb 17, 2021
Excellent service. Office staff professional and extremely helpful
Feb 17, 2021
Knowledgeable, Professional and Friendly, Dr Harlan, and ,Staff...
Feb 17, 2021
Everything was well done from contact to follow up instructions. Communication was well done throughout the process. My examinations were thorough and all my questions were answer comprehensively.
Feb 17, 2021
Doctors are great the representatives are even better great work
Feb 15, 2021
very quick I got there sat down they called me
Feb 15, 2021
Excellent service. No long waits. Very pleasant staff & wonderful doctors.
Feb 15, 2021
Great place. Staff is very friendly. They follow covid-19 safety guidelines to a T. Overall, I felt very welcome and safe.
Feb 14, 2021
Everyone needs are met. People are always friendly and happy to help you
Feb 10, 2021
You made me feel so comfortable because I was really nervous
Feb 8, 2021
I feel like my appointment was rushed and that I was not told what my vision status was. The Dr. came in and spent more time in the computer than talking to me about my eyes and my concerns.
Feb 7, 2021
Every one was pleasant friendly & professional. Dr & staff seemed to be very thorough & caring of the (me) the patient. Would def recommend Katzen Eye Group
Feb 7, 2021
Clean office friendly staff and knowledgeable doctors.
Feb 5, 2021
This is a wonderful center for eye health. The facility is very clean and the associates sanitize equipment fight in front of you! I had cataract surgery and it went very well. I do not think there is a better doctor anywhere than Dr. Zimmerman.
Feb 5, 2021
Good Covid practices. Seen in a timely manner.
Feb 5, 2021
The office is very punctual and knowledgeable
Feb 5, 2021
Ev was great. No problems. Smooth process
Feb 5, 2021
I have always had a good experience
Feb 5, 2021
Appointments are always on time never a kind wait. Staff is very professional
Feb 5, 2021
Good service and employees were efficient, very pleasant and helpful.
Feb 4, 2021
I love going to Katzen eye group
Feb 4, 2021
Friendly, welcoming staff, doctor listened to my concerns, full exam and provided plan for follow up
Feb 4, 2021
I've been a patient for 3 years and the staff has been phenomenal every time in every way.
Feb 3, 2021
Friendly staff and explain all the steps to patients.
Feb 2, 2021
Ashley was wonderful.......great personality......Super friendly......I felt she loves her job and it shows. I enjoyed working with her!!!
Feb 1, 2021
This was the second time I have been to this office I need to go back once my glasses come in but I can give them a 10 on the exam.
Feb 1, 2021
Dr. Pranav Patel is a good doctor. Very attentive, friendly and knowledgeable.
Jan 31, 2021
Check in process leaves a lot to be desired. Too many areas to go to. Computer check in has screens that are not clear on what to do. Annoyed w/process. Not senior friendly. Distance from check in to waiting area is not handicap friendly. Rest of visit flowed smoothly. Doctor fantastic.
Jan 30, 2021
I am very pleased with everything.
Jan 30, 2021
Very professional and friendly.
Jan 29, 2021
My experience with cataract surgery a cats and eye center has been phenomenal. I felt very comfortable and I was treated professionally and with compassion for something that tends to be a little scary. I am looking forward to having my left eye done in the next two weeks and could not be happier with the services I've been provided at cats and eye center and also the Delaney surgicenter. Thank you Donna Hall
Jan 29, 2021
I was very pleased with the way the CDC recommendation were handled in the group. Staff were friendly, courteous and professional.
Jan 29, 2021
Fast, efficient and friendly staff
Jan 29, 2021
I love the service I received, very caring people
Jan 28, 2021
I love this office. I travel 25 min just to come to this Rosedale location. I literally have an office 5 min from my home & pass another office on the way to Rosedale. My visits with Dr. Giannas are always great. Iāve been with him prior to him joining Katzen. The tram members are always pleasant at the Rosedale office. And theyāve stepped up their frame wear šš¾šš¾šš¾šš¾
Jan 28, 2021
Great doctor and excellent treatment and medical review.
Jan 27, 2021
very efficient, professional
Jan 25, 2021
The wait time was a little longer than I like.
Jan 23, 2021
Extremely in depth examination and great report from Doctor very pleased and have already recommended Dr Harlon
Jan 22, 2021
Very informative the doctor was excellent staff was very nice safe environment
Jan 22, 2021
Everyone is very helpful. And Dr. Harlan is top notch. He made my husband very comfortable while performing treatment on his eye.
Jan 21, 2021
Katzen team is professional in all aspects.... I'm very satisfied with my eye surgery ..... I highly recommend Katzen.....
Jan 21, 2021
The on-line notice of appointments are greatly appreciated, as well as the reminders. This is a well run, efficient and clean office; also greatly appreciated.
Jan 21, 2021
Very clean and covid-19 ready kept with the appointment time
Jan 20, 2021
Dr. Zimmerman was very thorough in explaining my upcoming procedure.
Jan 20, 2021
Doctor and staff were very cordial.
Jan 20, 2021
Great treatment by everyone on the staff.
Jan 20, 2021
Dr. Amy Zimmerman and the staff at the Rosedale office have given me the best eye care experience of the 55 years I've been dealing with my eye care. They actually listened to my issues as I had a complicated situation and cared about how to correct my vision. Rather than encouraging me to get the so called Cadillac lenses, Dr. Zimmerman suggested the perfect procedure and lenses to restore my eyesight! Their system is helpful because you're assigned a staff person to assist you through the process. I had some questions and the doctor called me back to answer them. How often does that happen? I have recommended the Katzen Eye Group and Dr. Zimmerman to a number of people and will continue to do so. They are the best! I can't thank them enough for restoring my sight! Kathy
Jan 18, 2021
Moved to this area a 1 1/2 yrs ago. I needed a specialist to treat my eyes. I saw they had good reviews and credentials. I made an appointment and have no complaints. II have visited 4 times thus far, and have trust in my doctor's eyecare.
Jan 18, 2021
Love Katzen eye group and have been a patient for many years. However, why arenāt doctors wearing gloves during exams? Is the use of hand sanitizer enough to kill germs between patients? They have also touched doors, shared charts, shared computers and then examine patientsā eyes. I was uncomfortable with doctor touching my eyes without gloves during this pandemic.
Jan 18, 2021
Great customer service. The was very thorough.
Jan 18, 2021
The vacility was clean and set up for social distancing. The staff is very proffesional and friendly.
Jan 18, 2021
I WAS NOT SATISFIED. AFTER THE GENTLEMAN ADJUSTED MY GLASSES TWICE, I TOLD HIM THEY STILL FELT CROOKED AND HE ASSURED ME OVER AND OVER THAT THEY WERE ALIGNED CORRECTLY. NEEDLESS TO SAY I HAVE NOT BEEN ABLE TO WEAR MY NEW GLASSES YET BECAUSE THEY ARE CROOKED ON MY FACE! I TOOK OFF OF WORK AN HOUR AND A HALF EARLY FOR THAT APPOINTMENT. IT WAS A WASTE OF MY TIME AND MONEY. WHAT DO I DO NOW? I CANNOT TAKE OFF EARLY AGAIN TO HAVE THEM ADUSTED. I REALLY NEED TO WEAR MY NEW RX GLASSES.
Jan 18, 2021
I would recommend Dr.Zimmerman to anyone that needed a great doctor.
Jan 16, 2021
My doctor is always polite and explains everything and very courteous
Jan 15, 2021
Everyone is so friendly and helpful. Such a well run operation!
Jan 15, 2021
The service I received at Katzen Rosedale was superior from the moment I walked in the door. I was greeted and checked in using their COVID 19 protocol. The assistant that examined my eyes prior to the doctor's examination was pleasant and professional. She was very attentive and knowledgeable. Dr. Creighton is always caring and informative. The assistant working with him was focused on my past examines and provided essential feedback to the doctor that helped assess with administering the proper prescription and she offered me feedback that helped me rationalize my concerns. The Optical team was amazing. Devrin was patient with me while I selected my eyewear, and he explained my insurance options for contacts and eyewear. The optical assistants at the desk were very professional and they worked well together as a team to assure that I understood my options and selected eyewear that I would be happy with for the next two years. A++ Service!
Jan 14, 2021
Felt I was in very capable hands, great doctor and assistants. Totally at ease. Highly recommend to anyone.
Jan 14, 2021
Very professional and knowledgeable
Jan 14, 2021
Everyone provided excellent care.
Jan 14, 2021
Dr Zimmerman, is a true professional and incredibly knowledgeable with the practice. She explains everything in detail and Iām completely comfortable after my visit!
Jan 13, 2021
Dr. Zimmerman and all the staff are fantastic!
Jan 13, 2021
Great service great doctor, and safe environment fantastic service thank you
Jan 11, 2021
I would recommend for the doctors and backroom staff. However, not feeling the same about the front office staff. I was made to feel uncomfortable because I came in to pick up information regarding myself. Mostly, by one person that appeared to be the senior of the group.
Jan 11, 2021
The office was veru straight to the point. All of the covid regulations were followed to the letter. This made me feel better along with overall care and cleaning of all of the exam rooms. The personnel were very helpful with answering any questions that I had and the Doctor explained all of the things that were important to me
Jan 11, 2021
What a wonderful group of people. Quick, friendly and very efficient. I was out in less than an hour. Highly recommended.
Jan 11, 2021
You guys are the best. I am glad I choose you.
Jan 11, 2021
Your services are top of the line. Very professional eye care services. The very best available.
Jan 11, 2021
I was pleased as always at my Katzen eye appointment. Everyone was helpful and pleasant.
Jan 11, 2021
Excellent staff! Dr. Zimmerman and staff are very professional, adhering to the safety and care of their patients. Always, a pleasant visit.
Jan 11, 2021
Everyone in the office is nice. Very friendly and welcoming.
Jan 10, 2021
Excellent service from the beginning to the end! Thank you for your care, safety and service.
Jan 10, 2021
Need a written review of the visit. It is difficult to remember what was discussed. It would be helpful if there was something to review later, such as the type of eye problem and the prognosis.
Jan 8, 2021
Being older I wish my husband could have been in with me to have his concerns about my upcoming cataract operation . Other then that I love this place.
Jan 6, 2021
We have been seeing Dr. Zimmerman for over twenty years and when she left her former practice we followed her to Katzen.
Jan 6, 2021
thank you for taking such good care of me ! & in a timely manner
Jan 6, 2021
Courteous, punctiomsl, knowledgeable
Jan 6, 2021
I am very pleased and so much happy with your reception and the medical team attendance, especially the Doctors.
Jan 4, 2021
Staff were very pleasant and my visit was professional and prompt!! Dr Zimmerman was very friendly and made me feel comfortable!!
Jan 4, 2021
I was very pleased with the professionalism And courteous way all the employees and doctors Treated their patients.
Jan 4, 2021
Friendly staff, great doctors.
Jan 4, 2021
Very thorough, knowledgeable and professional
Jan 1, 2021
Extremely thorough and professional.
Jan 1, 2021
Dr. Zimmerman and her staff are the BEST ever!
Jan 1, 2021
I just had a cataract removed from my left eye. Dr. Zimmerman is my doctor. She is wonderful - an absolute miracle worker! She made my experience so positive. Everyone at the Dulaney Eye Center was wonderful. The facility was more than clean.
Jan 1, 2021
The Staff was very Courteous and knowledgeable.
Dec 31, 2020
Everyone in the office is courteous and professional and Dr. Giannas is professional and explains everything in layman's terms. He is top notch.
Dec 31, 2020
Very easy 2 do people are very friendly n like to help with what is needed
Dec 29, 2020
Thank you for my wonderful eye care. Dr Zimmerman is such a proficient surgeon and is a wonderful person. She goes out of her way to ensure you are comfortable yet you know you are in the finest hands.The staff is extremely friendly and professional. I highly recommend the practice.
Dec 25, 2020
Everyone was great. I had surgery on both eyes & am so very excited about the outcome. I love Dr. Patel, he's great. He explained everything in detail & handled my nervousness with finesse. The staff in the surgery center were great & the receptionists at Katzen at Rosedale were very professional.Dr. Patel's staff were great, easy to talk to & made everything go smoothly while you waited for Dr. Patel. Dr Patel, expained everything in detail regarding your surgery to help you understand what he was going to do & what to expect afterwards. I would highly recommend Katzen & Dr. Patel to anyone intetested in eye surgery.
Dec 24, 2020
Very thorough evaluation and my options were fully explained.
Dec 23, 2020
The people that work at katzen eye group are very nice and good with people
Dec 23, 2020
Very nice and professional.
Dec 21, 2020
I really like my doctor. She is tops
Dec 21, 2020
Does share information about your eyes you gave to ask
Dec 21, 2020
Very Helpful and understandable staff! Thanks for all the help!
Dec 20, 2020
All the people there were very polite and pleasant.
Dec 17, 2020
great service, and Dr..Giannas is great !
Dec 17, 2020
Everyone there is always so helpful and patient. The doctor was terrific! He answered all of my questions and took his time. And I never feel rushed when choosing my frames.
Dec 17, 2020
Waiting room set up for easy social distancing. Did not have to wait long, everyone wore masks and equipment was cleaned before using. Also, as usual, staff and doctors were very nice and explained everything that needed explaining.
Dec 16, 2020
Great staff and great Dr Zimmerman - Physician. Being a physician myself, known her for 25 years - same excellant service. My entire family and close friends have been seeing her for a long time. She deserves a rating more than 5 STAR
Dec 16, 2020
Dr. Zimmerman is clear, responsive, efficient and very helpful. Answered all my questions patiently in plain language. She's the best!
Dec 16, 2020
Even think was great no problems see you all next year
Dec 16, 2020
Because of the very courteous reception and excellent examination I received.
Dec 16, 2020
My visits have always presented me with friendly staff and fairly speedy service.
Dec 14, 2020
Love Connie at the front desk. All personnel were friendly, courteous and above all proficient at their respective tasks.
Dec 14, 2020
It's always pleasant coming here.
Dec 14, 2020
Very satisfied with the services to date.
Dec 11, 2020
Always have to wait 30 minutes or more in waiting room. Appointment times never mean anything. Patient appointment times scheduled too close. Even during COVID!
Dec 11, 2020
Just straight up good service
Dec 11, 2020
Everyone was extremely friendly and knowledgeable. The entire process was quick and easy.
Dec 10, 2020
I felt very safe from the virus at this office.They had you 6 feet apart ..They took you temp and ask you three questions referring about the virus..Then i sat down and was call in the office for my eye exam within 5 mins .It was a great experience..Thank you
Dec 9, 2020
Great experience kind and patient care
Dec 9, 2020
Dr. Zimmerman is excellent
Dec 7, 2020
The medical care received at Katzen is excellent. Staff are friendly and professional. The premise is clean and healthy.
Dec 4, 2020
Very professional and kind.
Dec 4, 2020
We were taken back promptly and given our exams in a timely manner. Staff was friendly as always.
Dec 4, 2020
Good environment, nice and professional staff.
Dec 4, 2020
The service is great.... the text messages to confirm an Spot are way over done. I must have received at least 15 test msg to acknowledge my appt. I responded to the very first text it was over kill to get so many alerts!! I shared this with Dr Katz
Dec 4, 2020
Very friendly, professional, and safety cautious! Love Dr.Giannis, gives you a thorough examination!
Dec 3, 2020
Everything was fine except the wait time. My appointment was for 11:00 and told to come in 15mins. early. after checking in, it wasn't long I was taken back and a young lady done several things and then put me in a room for the doctor to see me. i thought they forgot about me. I actually dosed off waiting. The Dr. came in around lunch time!! After my exam and ordering my glasses, I headed back to work but, when I got in my car, it was 1:16!! That's just crazy.
Dec 3, 2020
Saw Dr, Giannas this week and he was great!
Dec 3, 2020
The service was quick and professional. I think I' should switch from the York Road office.
Dec 2, 2020
Friendly, Knowledgeable & helpful picking out glasses.
Dec 2, 2020
Dr. Harlan was very personable and extremely well versed in his practice. He put me right at ease and attended to my eye problem with a sure and steady hand. The other staff members were also quite congenial and professional. I would definitely return.
Dec 2, 2020
I was very satisfied with the service I received and the added steps taken to protect my health and wellness.
Dec 1, 2020
Excellent care with devoted professionals.
Dec 1, 2020
The staff was friendly and I was in and out! Great job with taking temperatures when you walk in!
Nov 29, 2020
My appointment was timely. Within 5 minutes of my arrival I was ushered in by the first staff who thoroughly examined my eyes and invariably sent me to another room where a young professional lady checked my eyes and diluted same. The speed with which the whole was done was very impressive.
Nov 28, 2020
Dr Zimmerman is a wonderful physician and an excellent surgeon. I love coming to the Rosedale office. Everyone is personable and friendly. ( from the front desk to the technicians to the optical group)
Nov 28, 2020
The people who work there are all so nice and professional. I didn't have a long wait time and Dr. Creighton was very thorough and friendly.
Nov 27, 2020
On time appointments. Hardly wait. All staff are great and very helpful. Keeping everyone safe during this pandemic
Nov 27, 2020
Docs and staff great and usually in time.
Nov 26, 2020
the staff and customer service here is OUTSTANDING...everyone is so professional yet friendly...I don't see me ever going any where else...thank you for all you do...
Nov 26, 2020
I have every faith in Katzen as a whole but I feel There are many add on expenses that I was not told about upfront while making appointments. I knew I had a specialty co-pay but then I got there and had to pay an additional $60 for refraction. Scheduled my cataract surgery and then was told I also had to pay $200 to get measured. While I understand it is a business, there are more fees that I canāt afford at this time so Iām really on the fence about what to do.
Nov 25, 2020
The staff was very knowledgeable and keep me calm and informed about the process.
Nov 23, 2020
Kayden Eye Group in Rosedale is the best. Everyone is very friendly and helpful. Very professional. Doctor takes his time and explains what he finds. I recommend this group.
Nov 23, 2020
You were very helpful. 10 +.
Nov 23, 2020
The professionalism is superb from the staff as well as the doctors.
Nov 23, 2020
I always feel like the people at Katzen really care about me. They seem to remember who I am and I'm happy for that.
Nov 22, 2020
I already recommended someone to Katzen Eye, I always have a great experience when I go there, and everyone is always very helpful
Nov 21, 2020
Everyone was very nice and personable.
Nov 20, 2020
I was recommended to you by several friends and Doctors and have been very glad they did. I feel very comfortable and feel I am getting excellent care. I have told people I know about Katzen Eye Group.
Nov 20, 2020
This business it's very professional and everyone that works there, very safe when you move they wipe everything down, I love this business. Thank you for taking care of my eyes
Nov 20, 2020
Love Dr Harlan. He is very thorough in his examinations, and I trust his work. His staff are professional and thorough also.
Nov 20, 2020
Never have a problem when I come to the office.
Nov 18, 2020
Best doctor' Dr. Harlan. Professional staff and very covid conscious. Appointment time was perfect and I was seen as soon as I registers.
Nov 18, 2020
My husband and I both have doctors at Katzen and we love the service we get there. I just had my yearly checkup at Katzen, Rosedale with Dr. Patel.
Nov 16, 2020
Everyone is friendly & helpful. I'm so excited that I can see out of my left eye now without the help of glasses. I've never been able to do that since my early teens. My right eye is getting operated on next Monday & I'm so excited to see how that one comes out.
Nov 16, 2020
Very organized. Very professional. Very knowledgeable. Dr. Zimmerman and her staff were outstanding.
Nov 16, 2020
The facility was very clean. The protocols are very organized and efficient. I really like the associates! They are so pleasant. I like the thoroughness of the eye exam too. Dr. Zimmerman could not have been nicer. I am having cataract surgery. Dr. Zimmerman explained everything to me. I feel I am in excellent hands.
Nov 16, 2020
everyone was super friendly!
Nov 16, 2020
I am very pleased with Katzen -- primarily for my physician, Dr. Amy Zimmerman. She has been point on with taking care of me. She treats me like family.
Nov 16, 2020
Very well organized and great quality service delivery. The Ophthalmologist is the best in Maryland and arguably beyond. Thank you
Nov 15, 2020
Dr Giannis and Dr Zimmerman are Great! They both helped me Navigate my journey to have Cataract surgery. I chose the pan optic trifocal lens. First eye done. Hope to be ready for the other eye in 2 weeks. Vision is much improved in the operative eye already.
Nov 13, 2020
I was very pleased with the service I received from the Katzen Eye Group-Rosedale. Everyone was very friendly and put me at ease. The doctor was great and answered all my questions. I would definitively recommend Katzen Eye Group-Rosedale to my friends.
Nov 12, 2020
Very nice staff, safe setup for COVID , nice office, very thorough
Nov 12, 2020
Excellent staff and service.
Nov 12, 2020
Everyone was courteous and friendly. Dr. Crichton was knowledgeable and patiently provided the time to address my concerns.
Nov 12, 2020
The staff is really friendly.
Nov 11, 2020
Everyone I came into contact with was very polite, professional and efficient. Everyone was in mask and floor was properly marked for COVID-19 distancing. Waiting time was very short.
Nov 11, 2020
They were very accommodating for appts.helpful.knowledgeable
Nov 11, 2020
Always a great appointment.everybody so helpful
Nov 11, 2020
Very curteous, prompt , informative and professional, enjoyed the caring experience!!!!
Nov 10, 2020
Yes ,would recommend this place.
Nov 9, 2020
Professional, And Dr Zimmerman is great
Nov 9, 2020
Dr Amy has been my doctor for over 30 yrs she is great also staff is to
Nov 9, 2020
Dr. Zimmerman is the greatest!
Nov 9, 2020
Staff are so p professional, the place follows the CDC guidelines regarding Covid but most of all my doctor is so professional friendly and answers any concerns. Thank you Dr. Zimmerman ššš j
Nov 9, 2020
The staff there are courteous and professional. The place is clean and they practice COVID-19 safety precautions. Last but not least I like the results from treatment I received.
Nov 9, 2020
Excellent staff and great cudtomervservice
Nov 9, 2020
very efficient even with the covid
Nov 7, 2020
I ordered glasses and so far Iāve been in twice to pick up my glasses, having to make an appointment each time and my glasses still arenāt right. Iām waiting and will have to go in a third time!
Nov 6, 2020
DrZimmerman is very thorough and knowledgeable. She has always made me feel my issues were important to be resolved.
Nov 6, 2020
I have referred my family to the practice
Nov 2, 2020
The office is clean. The check in staff was pleasant. The optical assistant was helpful and the doctor was good. I didn't particularly care for the person that helps pick out the glasses. She was loud and pushy and I felt like she was rushing my grandmother to pick something.
Nov 2, 2020
No waiting. Friendly personal. Safety measures enforced. Great service.
Nov 2, 2020
This visit to Katzen was fairly quick. The staff was professional.
Nov 2, 2020
All staff are very professional and follow proper safety procedures.
Nov 2, 2020
Excellent. Job was well done everyone was very friendly everyone was very helpful thank you so much you have my eyes 100% again thank you very much aloha
Nov 1, 2020
Had an appointment. Was called back to room. Very pleasant assistant then.....waited in room over 45 minutes until doctor came in!
Oct 30, 2020
Nothing but good things to say about Katzen Eye Group On Rossville Blvd.
Oct 30, 2020
Dr. Zimmerman and her team are excellent providers and are also very friendly and efficient. I was in and out within 1 hour!
Oct 30, 2020
I am pleased with dr. Patel with his Persistence of finding why the inflammation inflammatory is always affecting my eyes he's working closely with my rheumatologist. Dr. Landis and with the both of them hopefully they will figure it out.....
Oct 29, 2020
Dr. Bernfeld and her medical team have been spectactular! Friendly, always informative and efficient! I am not thrilled with the way your company administrates. Between redundancies and repetitious notifications, there is a huge time suck!
Oct 29, 2020
Staffs and Doctor are amazingly friendly and helpful.
Oct 29, 2020
Completely satisfied with the quality of service
Oct 28, 2020
Excellent care and service. Thank You!
Oct 28, 2020
Very patience with older people and to the ones with disability.
Oct 27, 2020
Can I have the name of the eye drop that was used on me during my visit it was more effective than the one I use Thanks
Oct 26, 2020
Extremely friendly and excellent staff
Oct 26, 2020
Friendly Staff, Safety Measures in Place - My Go To Practice!
Oct 26, 2020
My first visit and I was very pleased with the professional and efficient service.
Oct 26, 2020
I am very thankful for the wonderful care provided by Dr. Zimmerman - she has provided my eye care for over two decades and is an outstanding clinician, surgeon and person. And, the staff at Katzen in Rosedale and Parkton is very competent, and always puts me at ease.
Oct 24, 2020
Very satisfied with the last check-up.
Oct 23, 2020
Friendly very safe atmosphere
Oct 23, 2020
I really appreciate how Katzen sends me reminders and asks for me to confirm that I will be at my appointment
Oct 23, 2020
Loved Dr. Zimmerman. She did a great job improving my vision by cataract surgery when my eyes were complicated by previous lasik surgery. She was patient and answered my questions in a clear and complete way. I would highly recommend her.
Oct 22, 2020
Everyone is always so nice, profession, and most of all efficient with their job, especially in these unprecedented times, great there, Dr Zimmerman is the best, and, trust what she/they recommend.
Oct 22, 2020
very quick,very courteous,very professional
Oct 21, 2020
Organized, caring, on time and great COVID-19 Protocols.
Oct 21, 2020
Friendly knowledgeable staff
Oct 21, 2020
Great service I would recommend A lot of my friends I appreciate the job you all doing
Oct 21, 2020
have often recommended in the past.
Oct 19, 2020
Everything was very nice and clear to understand.
Oct 19, 2020
The place is now an assembly line. No personal service. No time spent with patient. Just IN and OUT
Oct 19, 2020
Dawn was extremely professional and courteous.
Oct 19, 2020
The receptionist was super kind and helpful!
Oct 19, 2020
I enjoy receiving the reminders with appointment dates through text and emails. I also am a great fan of the check in process offered through text and online as well. It is convenient and easy.
Oct 18, 2020
The staff and doctors are great, A+++ service
Oct 16, 2020
Fantastic care and service!
Oct 15, 2020
I went there without an appointment and the white lady on the front counter was so kind enough to accommodate me. Sorry I did not get her name.
Oct 11, 2020
great service from the staff
Oct 10, 2020
Great staff and doctors. Very timely.
Oct 10, 2020
All staff was helpful, pleasant and friendly.
Oct 9, 2020
Friendly and caring staff.
Oct 9, 2020
I was treated very well during the whole procedure.
Oct 9, 2020
Very professional and efficient office. Friendly staff. Dr. Zimmerman is an excellent doctor.
Oct 9, 2020
I have been coming there for some time now and I like the service the peoples that work there are very helpful and nice
Oct 8, 2020
I would recommend Dr. Zimmerman , and have , to anyone . I have actually had several people become her patients, however some of the support leave a lot to be desired.
Oct 8, 2020
Every one there was friendly, helpful and just a pleasure to be around
Oct 7, 2020
Always have a very good experience. Everyone is very friendly and helpful. All my questions are answered in a very professional way. They don't rush you through your appointment they take there time to make sure you get the correct eye prescription and with no pressure to buy glasses at there office. But I did on my last visit...
Oct 7, 2020
On my last appt dr came 45 min late. He did exam my eyes and did not explain about his findings.
Oct 7, 2020
The staff are friendly and helpful. Its a nice peaceful and calm environment. The service is great.
Oct 7, 2020
Highly professional (and polite)
Oct 5, 2020
Katzen Eye Group-Rosedale office greeted me, they are friendly. The office is convenient. I was called to see my doctor within 15 minutes after I arrived. The procedures are clean and cautious. The office staff was well protected. I was pleased with the service.
Oct 5, 2020
Staff is friendly and pleasant. Physician took his time. I didnt not feel rushed. He answered my questions and ensured I understood.
Oct 5, 2020
I was very happy with my eye exam and information I received in regard to getting readers. I would refer friends to come to see doctors at your facility thank you
Oct 2, 2020
Physicians and staff are knowledgeable and professional; very courteous and helpful.
Oct 2, 2020
Friendly, professional service. Clean environment. Dr. Zimmerman is a kind, professional doctor.
Oct 1, 2020
All the staff and Dr. Harlan were excellent healthcare personnel.
Sep 30, 2020
I felt very welcomed. I had a thorough examination. And I found out what the issue was. Everybody was genuinely caring. Kudos to the staff! Dr. Bernfeld explained everything perfectly to me. She was very personable and I felt at ease with her.
Sep 30, 2020
The employees were helpful, friendly, and personal.
Sep 30, 2020
Everything was good but they didnāt call in my script
Sep 28, 2020
Very rude and rushed through the whole eye exam.
Sep 28, 2020
Everyone was great. Made me feel very comfortable.
Sep 25, 2020
Staff was very pleasant and competent. I waited maybe a minute before I got called back for my appointment. The techs who did the preliminary tests were knowledgeable, friendly and respectful. I really like Dr. Harlan...he listens to my concerns, addresses them and lets me know how they impact my condition. I feel he is extremely competent and knows about any new procedures that may help with my condition. I like that everyone there was just so friendly and helpful. I left my last doctor because they overscheduled patients and I would typically spend 1-1/2 hrs at his office. At Katzen, I was in and out in about 45 minutes! I'm extremely happy with them.
Sep 23, 2020
I have been coming to this location for the last two years and I have always a positive experience. Staff is excellent and very efficient and carry out all the guidelines for safety and distance to make u feel comfortable--the doctors and staff are the best!
Sep 23, 2020
I was very pleased with my recent visit to Katzen Eye Group. Dr. "G" was very good and answered all of my questions. The entire staff were friendly and very professional.
Sep 22, 2020
The doctors/assistants are professionals and provide an excellent service.
Sep 21, 2020
Staff are courteous,respectful.
Sep 21, 2020
Great services outstanding knowledgeable employees very professional
Sep 21, 2020
Dr. Giannas is an expert. He respectable, very knowledgeable and answered my questions.
Sep 19, 2020
Again !!! another outstanding visit !!!!!!! beginning with the Health coverage which included a screening prior to my appointment and the social distancing was excellent !! Eye testing was completed prior to seeing the Doctor by a technician. A real Team Effort !! Excellent Job !!!!!!
Sep 18, 2020
I was happy with my visit to Katzen. As always, treatment was top notch and knowledgeable. With the very latest models in equipment. Staff as always extremely professional, friendly, polite and empathetic. My visit left me very satisfied that I was being the best of care from the best there is. Thank you.
Sep 18, 2020
Wonderful people with excellent service.
Sep 18, 2020
I was very happy for the examination they did on my eyes and the results. I recommend everyone to visit the Hospital. They will thank me later .
Sep 17, 2020
Excellent service. Caring doctor. Spotless facility
Sep 17, 2020
Everyone was very professional and courteous. Thank you!
Sep 16, 2020
Professional and efficient even with COVID-19 precautions.
Sep 16, 2020
Love my doctor and the place is so friendly
Sep 14, 2020
Great Place. Professional Staff.
Sep 14, 2020
Dr. GIANNAS is great, very thorough.
Sep 14, 2020
Professional courteous efficient
Sep 13, 2020
Good exam,and thank you for dry eye samples.
Sep 13, 2020
This was my second year getting an exam and glasses from Katzen Eye Group I highly recommend this company
Sep 11, 2020
I love my doctors. I've been coming to Katzen Eye Group for well over 2 years because my doctor merged with them and I am very happy.
Sep 11, 2020
It is great having a doctor that you love and, at the same time, office staff who really care that you are there. Dr. Zimmerman goes above and beyond for her patients and, today, that is rare! I wouldn't go anywhere else now.
Sep 11, 2020
Thanks good Service and I will be back my next appointment.
Sep 10, 2020
feel confident with the information I'm given by Dr, Patel.
Sep 10, 2020
My 1st visit was very good. Pre-admittance went well and the wait to see the doctor was minimal. Tech's were vary helpful and the doctor was great. I need cataract surgery. It has been a week since my visit and the person who is the surgical coordinator (Loretta Legg) has not yet returned any of my my calls so that I can schedule my surgery. The lack of response from the surgical coordinator concerning..
Sep 10, 2020
I saw Dr. Crichton and he explained everything quite well and was thorough in his examination.
Sep 7, 2020
My mother was not allowed to go in to the office with my father. He's 89 yrs old and what the doctor said to him he didn't remember or understood it because he can't hear all that well. The policy need to allow other people to come in with the patient that's being seen when they need help.
Sep 7, 2020
Clean, Quick, kind, spacious, kiosk for fast check in.
Sep 6, 2020
Great experiences, everyone was nice from the front desk to the assisted and doctor. Well go to this location even thou it's further from where I live just for the friendliness.
Sep 5, 2020
The doctor was very thorough with my exam
Sep 5, 2020
Staff is very courteous and friendly. It is very clean.
Sep 5, 2020
Dr Patel is very caring and thorough. As a uveitis specialist, he is taking my condition seriously and finding me the best route of care.
Sep 5, 2020
Dr. Katz is always very through and takes his time and listens,and everyone that works there are very helpful, Meg at the front desk was very helpful with any questions i had asked. it was a pleasure to have her wait on me.
Sep 4, 2020
They make you feel very comfortable
Sep 3, 2020
I see Dr Groden every six months for a retina issue. The staff at Katzen has al ways been friendly with great sense of humor which make each visit pleasurable.
Sep 3, 2020
After leaving I a shared with my family that the entire staff from the lobby to the specialist, were all exceptional pleasant Thank you
Sep 2, 2020
Had great service and a very pleasant place to go.
Aug 31, 2020
The techs were very professional and helpful when explaining what they were doing.
Aug 31, 2020
Everything ran smoothly, and on time.
Aug 31, 2020
Cordial, informative, clean all around nice experience
Aug 30, 2020
Dr.Zimmerman is a great surgeon and I appreciate everything that she has done for me.
Aug 30, 2020
I have always been happy with Katzen eye and highly recommend them.
Aug 29, 2020
Everyone was very thorough and extremely helpful.
Aug 29, 2020
Everyone at Katzen was professional yet friendly. Dr. Zimmerman was especially professional in the manner in which she took the extra time to explain what was going on with my eyes and what the future held as to surgery etc. She was very thorough.
Aug 29, 2020
Dr Zimmerman gave me the impression that she was too budy to even see me. She did not answer any questiond. She just dissmissed me. I know I am not important like a doctor but I am a man and deserve that respect.
Aug 29, 2020
Friendly staff. Explained all procedures and results. Good job at COVID Precautions.
Aug 29, 2020
Soon as you come in the door you feel welcome and safe. I'm very satisfied with the staff. Thanks yall!!!
Aug 29, 2020
The staff is friendly and efficient the Doctors are top notch in their field.
Aug 28, 2020
This was my first eye exam ever. They were very nice a patient with me so yes I would recommend to anyone.
Aug 28, 2020
I enjoy coming to the office and Have am treated pretty well. Excited to get my new peepers
Aug 28, 2020
I have been coming to Katzen for about 30 years. Always the best care.
Aug 28, 2020
I am very happy with Katzen Eye Group. The service is amazing. There is no wait time and all issues are addressed with professionalism and thoroughness. Thank you Katzen Eye Group!
Aug 28, 2020
Was a great experience ! It was my 1st time there and they were very professional and Dr. Giannas explained everything in great detail and in terms you could understand. This will definitely be the place I will continue to go.
Aug 28, 2020
Dr Zimmerman is quick and efficient
Aug 28, 2020
I was a new patient & the front desk walked me through the process of registration, step by step. The staff was very friendly & helpful. I was really impressed with Dr. Zimmerman & her team. I was a little nervous, but they put me at ease.
Aug 28, 2020
I arrived for my appointment and was greeted by staffed, in a friendly professional manner. Staff assisted me with registration and instructed where to sit for the next step. The waiting room was well organized ( 6 ft. safe distancing.). the wait to see the doctor was not long. We saw the doctor, chose frames for her glasses and was out of the clinic in about a hour..
Aug 27, 2020
Everyone at Katzen Eye Group In Rosedale examplified caring helpfulness, Dr. Pateil is so calm kind and knowledgable as well as his team at Dulaney Eye Institute i was totally relaxed at the cataract surgery he preformed on my left eye which left me with vision so clear and bright again .
Aug 27, 2020
People were great and I got in to see the doctor very quickly. after the exam He told me that He would like to see me in a month for a follow up and to keep check on my condition . I was very happy about the whole experience . Thank you so much. Marjorie Foor
Aug 27, 2020
You all have been great. And I am not the easiest person to work with my eyes. I mostly wear contacts but have a hard time seeing close and far, so I appreciate your patience. The only thing for improvement would be getting the sample contacts. I waited over 2 weeks the first time, only to get expired contacts. The second time it was a week 2 days ago and Iām still waiting. Iām just glad I have extra old contacts. Thanks for everything
Aug 26, 2020
I Donāt have no answer to this review
Aug 26, 2020
Very caring,personal and Professional.
Aug 26, 2020
People very friendly. Did not have to wait long. Doctor toke her time
Aug 26, 2020
Very Professional Staff
Aug 26, 2020
Always a pleasure to visit your location the staff are very pleasant and helpful
Aug 26, 2020
In all my years of experience with eye doctors, Katzen Eye Group well exceeded any visits with many other eye care professionals. Groom the time I walked in the door, until the time I left, every employee was friendly and helpful. After my visit there other friends told me they had similar wonderful experience with this group and highly recommend them to anyone in need of eye care
Aug 26, 2020
Like dealing with KATZEN pleasant people and doctors
Aug 26, 2020
Katzen Eye is terrific! Dr. Zimmerman is the best eye doctor! Treats you like family. Absolutely have every confidence in her.
Aug 26, 2020
The doctor was great. But the people at the first desk are rude as can be.
Aug 26, 2020
Very efficient and caring office. My visit was a pleasant one.
Aug 26, 2020
Everything went perfectly, from sign in to scheduling next year's appt!
Aug 26, 2020
Great service Always professional
Aug 26, 2020
Luckily, the problem that I encountered with my prescription was rectified. All is well and the Doctor made sure that I was satisfied with correction..Thank you
Aug 26, 2020
I was very pleased with my appointment especially Doctor Chrichton.
Aug 26, 2020
Pleasant and knowledgeable staff
Aug 26, 2020
Very thorough examination, explained results of testing. Very courteous and rooms were very clean.
Aug 26, 2020
Dr recommend a eye doctor for a eye exam and at check out was told that they were changing it to someone else.She told me that he was wrong.A free that I walked out.(with no appointment)
Aug 17, 2020
Love the entire staff and Dr. Harlan is excellent!
Aug 15, 2020
Best Eye Care Ever šššš¹
Aug 14, 2020
Very informative, and helpful
Aug 14, 2020
Dr Giannas and his assistants were great however, front desk and optical department were not friendly, and makes me feel rushed and they are quite impatient. For instance, wonāt let me finish talking before responding. Also the front desk clerk said that I need to pay $10 fee from last year? When asked why she said āthatās what the computer tells me and I am just relaying the message. I can vividly remember paying much more than that amount last year and have a receipt but obviously did not bring it to my appointment. Made it sound like I had no Choice. I did not understand but if you send me a bill explaining what this is for- I will Be happy to pay you. Pls provide customer service training to your staff and inlclude diversity and cultural competency if possible. Thanks.
Aug 14, 2020
Your optical department takes too long for ordering my glasses Visionworks does it in one week
Aug 14, 2020
The technicians were professional and very friendly. Dr. Patel is an excellent ophthalmologist. He answered all of my questions. He's very considerate.
Aug 13, 2020
The staff was very acomadating and helpful. Following all protocols for safety!
Aug 12, 2020
I feel the doctors are amazing but the optical staff needs a course in customer service. Iām thinking about switching providers due to this and letting others know.i would like to discuss my recent visit on 8/11 with management. When I call the office it takes forever to connect. They truly wasted my time and Kirsten has an attitude problem!
Aug 12, 2020
Always nice and very professional
Aug 11, 2020
My first visit was wonderful. From the moment I walked in I felt welcomed and important. I was helped with the check in on the computer. The staff was so courteous. I was happy with my care and came out happy that my concerns were addressed.
Aug 7, 2020
Need more help. Other than that. I would not go any place else. Very clean.
Aug 7, 2020
I thought that the whole staff did a great job with everything thing that is going on these days. They where curtis and friendly we me and my wife it was quick but didn't feel like we were rushed in any way.
Aug 7, 2020
everyone was friendly and helpful
Aug 7, 2020
The wait was a little long but overall the quality of service was very professional. I have no problems recommending Katzen Eye Group.
Aug 5, 2020
Everyone was very nice and helpful
Aug 5, 2020
Providers and staff are very friendly and efficient at what they do.
Aug 4, 2020
Usually prompt & courteous/ very clean
Jul 31, 2020
Very nice staff and respectful
Jul 31, 2020
Everyone is Extremely friendly I see them once a year they still know your name and face They help me pick the right glass that fit you make sure you are satisfied I would never change I have recommend people to come there
Jul 31, 2020
Dr. Crichton was excellent, took time to explain everything and listen to my questions and concerns. Stressed that if my cataracts become bothersome or changes in my sight for me to contact the office right away.
Jul 30, 2020
Friendly and knowledgeable staff. Really liked the doctor - efficient and explained well.
Jul 30, 2020
Sweet employees very helpful
Jul 30, 2020
Staff was so helpful and friendly
Jul 29, 2020
Dr Harlan is extremely professional, and knowledgeable and just a nice person too, makes you feel very comfortable that you are in his excellent care for your eye's. The staff is also wonderful and personable as well as efficient and professional. Extremely satisfied with Dr Harla, Katzen, and, my our other Katzen eye care specialist.
Jul 29, 2020
I am very satisfied with the service you provide
Jul 27, 2020
Service was courteous and very professional
Jul 27, 2020
Easy to get appointment. Clean waiting room. Everyone polite
Jul 27, 2020
Dr. Giannas has been my eye doc for over 15 years and is Great! The staff are the Rosedale location are wonderful too.
Jul 27, 2020
Professional and timely service, as well as being very informative
Jul 24, 2020
Nice office friendly people.
Jul 24, 2020
Great Doctors and staff. Very friendly. Dr G rocks.
Jul 23, 2020
Dr. Zimmerman is the greatest. She was spot on for my diagnosis and am already feeling so much better with my eye problem. She is worth her weight in gold and I couldn't be happier with this visit.
Jul 23, 2020
Moved from Michigan to Maryland August of 2019. Was diagnosed with glaucoma and macular degeneration shortly before moving to area. Was pertinent that I find a good eye doctor a stat to provide for my care in my new location. Had to choose a doctor who accepted my insurance at the time. I'm very happy thus far. Just so happened when I went to my first appointment with my primary care physician I chose, he asked who my eye doctor was. When I stated Dr. Zimmerman he said, she's mine also. I knew I was in good hands for sure upon his statement to me. Quite satisfied, thus far. Only had three visits thus far.
Jul 23, 2020
Most professional staff,also extremely kind and helpful. Office and exam rooms are spotless. Scheduling appointments are always accommodating. Ordering of lenses and glasses are always expedited. Doctors are very thorough and second to none. Best choice!
Jul 22, 2020
Excellent Service for all the office procedures
Jul 22, 2020
Always a pleasure to visit your office.
Jul 22, 2020
I was very impressed with Dr. Crichton and Navindi (spelling??). I could not have asked for better care and they answered every question.
Jul 22, 2020
I have never had to wait long to be seen. Everyone is so nice and explains every procedure.
Jul 22, 2020
Friendly, quick, helpful, and efficient service both at the front desk and with the Dr.
Jul 22, 2020
Very good experience starting with scheduling, staff, measures in the current situation. The provider is very knowledgeable , explains well and also trains residents. Thank you
Jul 21, 2020
I like the doctor and staff but always have to wait a long time, even when we have an early appointment.
Jul 21, 2020
This is a lovely office with great staff. My whole family comes here.
Jul 20, 2020
The staff and doctors were very nice and cooperative in my care and I would recommend them to my family and friends
Jul 20, 2020
Everyone is so nice and friendly.
Jul 20, 2020
I was very impressed on how everybody worked to get me the best service in a short time. I was safe and felt very comfortable and was finished with my appointment and on my way home. Great service....good job....
Jul 20, 2020
The office felt very safe because of covid 19. and the staff was very helpful. the exam was excellent.
Jul 20, 2020
Thank you so much my doctor.
Jul 20, 2020
Katzen Eye group observed health protocol.
Jul 18, 2020
Very friendly and pleasant staff Very attentive to Sanitization
Jul 17, 2020
When it comes to my eyes Iām a very picky person, I must say my exam at this office was very comfortable and pleasant , the staff was very friendly
Jul 17, 2020
Your online presence is very good. I am having problems filling out my patients portal. Overall great job!
Jul 17, 2020
Everyone was excellent.. making someone feel very comfortable at a time they are quite nervous..very friendly..caring..and understanding..
Jul 17, 2020
Everyone was absolutely wonderful !!
Jul 16, 2020
The office and its staff were exceptional despite the COVID-19 restrictions. Dr. Harlan, his staff & everyone at Katzen are fantastic to deal with. Have recomended your office to my friends.
Jul 15, 2020
Everyone one is very helpful and professional.
Jul 15, 2020
Everyone was professional and took great care during these hard times. The ladies couldn't do enough for you. They answered all questions and put my mind at ease for the upcoming surgery Thanks to everyone. Dr. Zimmerman thank you for explaining all the options.
Jul 13, 2020
Nice staff and very professional
Jul 13, 2020
Verry good everything went smooth no problems.
Jul 11, 2020
always professional, and friendly a great value and very competitive with the large franchises
Jul 10, 2020
Excellent overall customer service, already have 5 members of my family as clients
Jul 10, 2020
Dr.Patel is the most informative, kind and trustworthy doctor a cataract patient could ask for. Shannon's presence in the office was almost unnoticed as she quietly took very important and informative notes for Dr.Patel, and the yound lady processing my paperwork up front honored in a snap my request for a copy for my Endocrinologist.
Jul 10, 2020
I have been seeing Dr. Zimmerman for years. She is always, caring, professional and knowledgeable.
Jul 10, 2020
Great place with fantastic staff who are very knowledgeable. Highly recommend!
Jul 10, 2020
Customer Service was very good.
Jul 9, 2020
Dr. Critchton and everyone was great! Thank you for the excellent care! The only bad part of the visit was the 40 minute wait to be seen.
Jul 9, 2020
I rate Katzen 5 stars for their personnel, covid guidelines, cleanliness, very efficient technicians, and courteous demeanor.
Jul 9, 2020
Outstanding doctors & staff!! Everyone is professional, pleasant, & caring. Always a good experience!!
Jul 8, 2020
Donāt mind answering questions on mine it shows me that the business is paying attention
Jul 6, 2020
Am always pleased with provider and staff members at every visit
Jul 6, 2020
Very pleasant experience, staff was very helpful and pleasant. The young lady who checked us in was quite helpful and Kirstin who helped us with our glasses was awesome.
Jul 6, 2020
Everyone was great. Explained everything so I could understand it. Thanks for all your help and can't wait to get my new glasses.
Jul 3, 2020
Wait was short. Waiting area was set up nice do to Convic19.
Jul 3, 2020
The entire staff at the Rosedale location were very pleasant. Everything went smoothly!
Jul 3, 2020
The staff very polite & professional Detail oriented.
Jul 2, 2020
Mask social distance all precautions
Jul 2, 2020
The service was outstanding from the beginning of the visit to the end. Thank you!
Jul 2, 2020
They kept nice and clean. Everybody was wearing mask and gloves who work there. They helped me with my problems. I was very satisfied.
Jul 2, 2020
Great experience, Dr. Zimmerman is the best !!
Jul 1, 2020
I receive intra-ocukar injections for my ADM. In order for the lidocsibe cream to numb my eye sufficient time must be allowed. I was given two applications not allowing the lidocaine to tske effect. I felt rushed through my appointment. I remarked to the assistant that two appki ations weren't ususlky applief. One right after thr other. She proceeded to do it again. My eye was still sore on Tuesday. This is not usually the case. Eye injections are daunting enough without one feeling rushed through a numbing procefure.
Jul 1, 2020
Dr. Harlan is fantastic! He's not only a professional who knows everything you ever wanted to know about the eye, but were afraid to ask, but he is also really kind!
Jul 1, 2020
Quick, professional, Accurate.
Jun 30, 2020
I was very pleased with my recent visit to Katzen on Ridge Road Rosedale. All the staff gave excellent care and the eye doctor was very thorough. I will definitely return next year. Thank you
Jun 29, 2020
Social distancing was good; waiting area clean; staff helpful, however, the doctor seemed irritated I had been referred to him
Jun 29, 2020
Great service, friendly staff! I recommend Katzen Eye Group.
Jun 29, 2020
Clean and safe on time very knowable friendly service
Jun 26, 2020
Many thanks to Esther and Anne for their kindness and great personalities!!
Jun 26, 2020
Esther and Anne were amazing!
Jun 26, 2020
Esther and Anne were so much fun!
Jun 26, 2020
Very friendly and professional
Jun 26, 2020
Everyone seemed efficient and pleasant.
Jun 26, 2020
Very thorough and they made it a pleasant experience for my sons first visit
Jun 25, 2020
AMAZING!! The staff was professional, polite and amazing!! They were my super heroes!!
Jun 25, 2020
Everyone was very nice and polite to me.
Jun 24, 2020
Very professional eye care center. Very polite people. They are taking all precautions necessary to deal with Covid. And very thorough eye testing. I highly recommend the eye retinal scan to see the back and health of the eye. Your eyes are important and they deserve the best care. I recommend Katzen!
Jun 24, 2020
It is nice to have online in easy way.
Jun 24, 2020
The office is very clean and the staff is quick and efficient. Wait time is minimal, and the expertise and trust in the professionals is of the highest standard.
Jun 24, 2020
Dr. Crichton is amazing. Very knowledgeable, personable and friendly. When I first started with Katzen Eye, I went to Dr. Baziz. Had issues with my new glasses and I couldn't get nothing resolved. I put my new glasses away and wore my old glasses until one day my friend told me to contact someone (sorry I cannot remember her name but she was a manager). I told her how many times I went to Lutherville office to get the problem solved and it never was. She finally sent me to Dr. Crichton and he resolved it immediately - the lens was not placed in the frame properly. If it was for Dr. Crichton, I wouldn't be dealing with Katzen Eye Group!
Jun 23, 2020
Everyone is so polite and helpful
Jun 22, 2020
Love the Katzen Eye Group & have been a patient for several years, dealing with trained professional, whom are very caring. I have dealt with many phases of the group from eye examines, glasses and even cataract surgery on both eyes, and have been very satisfied with all of them, so much so I have referred my sister to them for her eye care ! Great Group & Great Service.
Jun 22, 2020
Staff is always friendly & efficient even in COVID-10 times. I trust Dr. Zimmerman totally.
Jun 22, 2020
Your Staff was awesome, very nice.
Jun 21, 2020
I felt very comfortable with all the health/ safety precautions put in place due to Covid-19 virus pandemic. Employees were courteous and friendly as usual.
Jun 20, 2020
Dr. Katzen in the team Oh absolutely wonderful very pleasant
Jun 20, 2020
Prompt, professional caring staff and an extremely gifted doctor!
Jun 20, 2020
Very nice and friendly people. Always willing to help and answer your questions.
Jun 19, 2020
All the employees and my Doctor is so nice and Friendly. Dr. Giannis is the greatest.
Jun 19, 2020
Everyone at Katzen is so nice and knowledgeable. This makes my appointment a pleasant experience.
Jun 19, 2020
Dr Zimmerm came well recommeced. She was awesome!!!
Jun 18, 2020
Great people, From the receptionist to the Honorable Doctor
Jun 17, 2020
Friendly helpful staff with amazing Doctors!
Jun 17, 2020
Very organized during this pandemic and was able to be seen on time, no long wait time. The staff and doctor were very friendly and helpful.
Jun 17, 2020
It was my first time going to The Katzen Eye Center. They were very professional and everything ran smoothly. I will be going back!
Jun 16, 2020
I love that the wait time is awesome and the service was great.
Jun 15, 2020
Stopped by early(10:00am) from an earlier appointment(elsewhere) with a concern for my left eye got an appointment the same day at 12:45pm! Thank you so much..
Jun 15, 2020
I see Dr. Grodin, he is very pleasant, answers my questions, and is very thorough. The staff is friendly and helpful
Jun 15, 2020
Everyone on the team was awesome..they make you feel very comfortable in your not so comfortable situation..
Jun 15, 2020
Very clean and professional staff ,awesome Doctor
Jun 14, 2020
This new way of checking in because of cocid 19 is new and different
Jun 12, 2020
As always, Dr. Zimmerman is wonderful!
Jun 12, 2020
Katazen Eye is great. I haven't been to an eye doctor in about 5 years and have been very concerned about my vision. The doctor assured me my eyes haven't changed that much, just slightly. Had a great experience. Thanks Dr. Gianna and staff.
Jun 12, 2020
Very good in all aspects
Jun 11, 2020
The eye exam was extremely thorough. The technicians were detail oriented, professional and very personable. I would recommend them to anyone.
Jun 11, 2020
The doctor was the best that I have ever experienced.
Jun 10, 2020
The staff and my eye doctor were polite and very caring
Jun 8, 2020
The staff very pleasant ,detailed oriented, effective, overall excellence service
Jun 5, 2020
The office is run very cautiously and organized.
Jun 5, 2020
everyone is very nice and professinal
Jun 5, 2020
My wait time was long but there was an emergency patient that came in before me. Staff was very apologetic.
Jun 4, 2020
They were very friendly and efficient and they took all precautions for dealing with Corona Virus!
Jun 3, 2020
Caring staff and Dr Amy is tops
Jun 1, 2020
Followed all guidelines to keep me safe. No problems.
Jun 1, 2020
Due to COVID-19 everything has gone āsideways,ā Including health care. When I entered the practice I felt like I was being rushed, to hurry up and finish my visit. That made me somewhat uncomfortable, but when I summed up the entire visit, I felt that Dr. Zimmerman and ancillary Employees really cared about my well-being. I also felt that way when I contacted the office later with an issue to which Dr. Zimmerman replied very quickly to put me at ease, about an issue that I had with my eyes.
May 31, 2020
The staff and Dr. Zimmerman are great! I was having a problem with my eye and they fit me in the same day.
May 29, 2020
the staff was friendly and i like Dr Giannis he is informative and friendly only thing the staff needs to wipe machines head rest parts as well as chin areas for safety
May 29, 2020
Everything was done professionally and all health issues were specified. Each patient was made sure they were protected from the virus.
May 29, 2020
Great staff and comfortable environment. Dr. Cochrean great doctor. Thanks for taking care of me.
May 28, 2020
I arrived for my scheduled time, I was greeted in friendly manner,filled out check in on computer,the woman at the desk helped me. After that I sat to be called in the back to check my eyes.waited for the doctor to come in, she checked me out to see if IMY eyes were healthy, they were. I think the whole time from start to the end tookmaybe 40 minutes.
May 25, 2020
Everyone at Katzen Rosedale is always so nice and helpful!
May 25, 2020
As always, a very short wait (no wait this time) and professional and to the point and questions answered before they were asked.
May 24, 2020
Safeguards at the Rosedale office were well thought out and enforced regarding Covid 19. I just want to thank you for keeping your patients safety foremost.
May 22, 2020
Very professional and friendly.
May 22, 2020
All are friendly and professional!
May 21, 2020
Everyone there @ the Rosadale location courteous, polite, extremely efficient and on point with their services regards - Michael L. Valcourt Sr. 05/21/2020 11:04 EDST.
May 21, 2020
Everyone was very friendly and eager to help. I didn't have to wait very long. After my examination I was seeing right away so I can pick out my new glasses. Thank you to the doctors and staff a katzen eye group
May 21, 2020
Really felt comfortable speaking with the receptionist and the doctor and her associates, made me rest at ease knowing I need surgery. All the paperwork and Being so organized was so amazing. Looking forward to future visits
May 20, 2020
Love Dr. Giannis. He is very thorough and clear in his communication with me.
May 20, 2020
Everyone as always friendly & polite. Very good experience
May 18, 2020
I continue to take my business to you good folks because I have been satisfied with the service I have always received.
May 18, 2020
Dr. John Katz is excellent.
May 18, 2020
I am very happy with Katzen Eye Group. Dr. Zimmerman is fantastic and I give her a 10 as well. They went above and beyond during this covid-19 time in order to make it safe and comfortable for me to have my procedure. A special thanks to Trudy for all of her help.
May 15, 2020
The front desk personnel are courteous and imbibe a good vibes to every patients coming in for their appointment!
May 15, 2020
I like Dr Chrighten. Very warm, personal. Facility clean. All over good experience
May 14, 2020
Dr. Bernfeld saved my eye. All infection is gone and my vision continues to improve. I am very pleased with Katzen Eye Group and highly recommend them.
May 14, 2020
Love Dr Zimmerman. Excellent care.
May 13, 2020
Great timely care and very nice and helpful staff.
May 13, 2020
They made it a good overall experience.
May 11, 2020
Everyone was very helpful and organized. They made things easy and made me feel relaxed
May 11, 2020
Everyone was so friendly there and welcoming . The customer service was amazing
May 11, 2020
In a emergency you gave me appointment. Thank you
May 10, 2020
Everyone is always friendly and professional. Very short wait time to see your doctor. Doctors and staff very knowledgeable.
May 8, 2020
my yearly check-up was great! thank you
May 6, 2020
Everyone was very informative about what they were doing during appointment. All questions were answered. Everyone was very friendly..
May 5, 2020
ty dr, grodin and staff for keeping my appt. I got good news that made my day.
May 1, 2020
Everyone has been extremely nice and helpful.
May 1, 2020
1st visit to Rosedale office & was favorably impressed. I experienced an unplanned issue and staff was able to get into the office and quickly seen by my Doctor (M. Grodin). In COVID environment I also felt safe and appropriate precautions taken.
May 1, 2020
I had emergency service; the staff was efficient & friendly.
Apr 24, 2020
Dr. A. Zimmerman was attentive to my questions and concerns.
Apr 17, 2020
Starting out with the receptionists. Very polite and professional when you call in or go in Connie canāt do enough for us. Very personal, always smiling, professionals she treats us like family.. We have been going to Dr Zimmerman for more than 20 years and she is wonderful. My husband just had cataract surgery on both eyes and we wouldnāt go anywhere else. We also go to Dr Harlan, very caring, gentle especially when he gives a shot in eye.. Everyone is super...
Apr 15, 2020
The experience I had at the Katzen eye eye group was exceptional. Everyone was extremely professional and made me feel very confident that I had little to be concerned about,
Apr 13, 2020
prompt, curteous, efficient.
Apr 10, 2020
Staff was very friendly and courteous. They were willing and able to see me during the Coronageddon and took all the recommended precautions of the day. I would not hesitate to see them again.
Apr 2, 2020
Everyone was very friendly and courteous.
Mar 23, 2020
Your company service to the community is impeccable and we are always well informed in advance when we have an appointment, your office areas are clean and comfortable along with the staff who are caring and knowledgeable.
Mar 23, 2020
I was the 2nd person to arrive at 757 Friday morning. 3 people arrived after me, in which they all were called before me. I waited 35 minutes to be seen. When the nurse called me, she had a noticeable attitude she wasn't friendly at all and I noticed the other nurses in a room laughing with her as I walked pass. The whole time she assisted me before the doctor came in she had major attitude which made me feel uncomfortable. The doctor was pretty cool and the young lady that fitted me for my glasses was awesome. Overall, once I get my glasses, I'll be seeking another place for eye care.
Mar 23, 2020
The staff was pleasant and joyful. The front desk staff was friendly and funny to talk to. My Scheduled Doctor was nice and efficient with my prognosis and quite fast.
Mar 23, 2020
Everyone is very friendly and answer any questions i might have.
Mar 20, 2020
The Katzen Eye Group is the BEST IN THE WORLD! Just got some readers and music/ computer . My Eyes thank you!
Mar 20, 2020
Friendly Professional on time
Mar 20, 2020
Dr Katz is very professional and an outstanding doctor. His tech MS. Tina Reedy is very knowledgeable and her patient service is outstanding. Thanks for your continued support.
Mar 20, 2020
The staff are nice, friendly and courteous and the time frame is always within half hour of your visit
Mar 20, 2020
The office is being kept very clean and the people who work there are very helpful
Mar 19, 2020
Great staff. All are friendly and know their job. Very professional.
Mar 19, 2020
Dr. Zimmerman is an excellent doctor and the service I receive is excellent at the center
Mar 19, 2020
Professional and friendly staff ... I would recommend Dr. Patel to family and friends...
Mar 16, 2020
I was very happy with my examination.
Mar 13, 2020
Friendly, courteous & knowledgeable staff.
Mar 13, 2020
The ophthalmologist was nice but he needs to be careful how he speaks. He can almost come off as being condescending even if itās unintentional. Assistants donāt wash their hands they donāt wear name badges and donāt introduce themselves.
Mar 13, 2020
love this place the staff is friendly and is very clean they are all very sterile..which i love..and the dr. harlen is very caring and explains everything tht hes doin and he quick. i get injections in my eye an i dont even know hes done hes excellent.
Mar 13, 2020
Staff is wonderful. It was my first time i was nerves and the staff and doctors helped calm me down and explained things to me .
Mar 13, 2020
They staff worked according to their degree of knowledge in the subject! Friendly and they make the patient feel comfortable!
Mar 13, 2020
Excellent care. Doctor tells you what he is going to do and when and what to expect
Mar 11, 2020
I was extremely satisfied when I went to Katzen & saw Dr Zimmerman with my blocked tear duct!!
Mar 9, 2020
Very professional. Was very informative
Mar 9, 2020
The entire Katzen group was outstanding for my cataract surgery. From the first visit,there was detailed instructions that made a smooth surger.y. The staff at Dulaney Eye have this process down to a science and provide excellent care.
Mar 9, 2020
I have been a patient of Dr. Zimmerman for many years and I feel she is a wonderful doctor.
Mar 9, 2020
Doctors are great. The policy of paying for glasses in full upfront is unacceptable. That's why I get my prescription glasses elsewhere.
Mar 7, 2020
My experience with Katzen Eye Group and particularly Dr Zimmerman has been very satisfactory and pleasant. Two cataract surgeries and follow up have gone very smoothly and I attribute that to the well organized approach provided by staff. I would not hesitate to recommend them.
Mar 6, 2020
I have already recommend someone.
Mar 6, 2020
Kathy S. Was amazing! The staff was courteous, kind and very professional! I would recommend Katzen eye group to anyone with eye concerns! Thank you so much for providing me with an excellent experience!
Mar 6, 2020
Not happy being 20 min. After appointment time and than waiting another 20 min. After the being checked by assistant before seeking Dr. KATZ.
Mar 6, 2020
All aspects of getting the surgery were orderly as well as the follow ups.
Mar 6, 2020
I have a great deal of trust in my doctor (Dr. Amy Zimmerman) and in the associates at Katzen.
Mar 6, 2020
Medical Staff very professional, very good people skills.
Mar 4, 2020
The professionals are great but I believe the facility is over-booked. There is a lot of waiting for the relatively short exams.
Mar 4, 2020
I have been waiting over a week for the surgery department to return my call for scheduling my cataracts surgery. I've left multiple messages and been assured the department and its manager would be contracting me.. Still haven't heard anything.
Mar 4, 2020
The staff is very friendly and professional. I have anxiety and the staff was understanding and patient with me and my nerves.
Mar 4, 2020
I am diabetic and was kinda nervous but the staff was very good with my tests and telling me my results
Mar 2, 2020
Very professional and nice staff.
Mar 2, 2020
Dr. Grodin is the very best. I have experienced a vision loss in my left eye and keeping the vision that I do have is as important to him as it is to me.
Mar 2, 2020
I was never told Dr Zimmerman did not take my vision insurance. My insurance said Katzen Eye was accepted. I found out if I saw Dr G i would have to only pay 10 compared to 50 for Dr Zimmerman.
Mar 2, 2020
My appt. was at 2:15pm and didn't leave til 4:50pm
Mar 1, 2020
Great experience. Everyone is so nice. Dr. Katz was very knowledgeable and made me feel very confident in his care.
Feb 28, 2020
Post op visit. Great check up. Friendly professional staff.
Feb 28, 2020
I rarely recommend any place to anyone, but I had such a great experience here. I'm very sensitive when anyone is near my eyes, and both Dr. Zimmerman and Helena were wonderful.
Feb 27, 2020
It was a pleasant visit..the staff was very friendly and warm..made you feel very comfortable..
Feb 27, 2020
Patient friendly the well knowledge wait time Neal to nonePrice is a great doctor is a very well knowledge
Feb 26, 2020
The exam was very thorough. The staff is very knowledgeable and professional.
Feb 26, 2020
The office was very friendly.
Feb 26, 2020
excellent place to have your eyes checked very qualified to repair any issues with your eyes excellent staff 5 stars from me thank you.
Feb 25, 2020
We waited 1/2 hour to be seen and the waiting room was terrible. Please post a sign saying no cell phone or steps out side to talk. Then there was a foreigner that continued to speak in so LOUD and never stopped. We could even hear him in the exam room.
Feb 24, 2020
The whole procedure is very quick and easy, and the staff are great.
Feb 24, 2020
Great experience. Friendly and professional
Feb 22, 2020
Employees are friendly and well informed about their jobs
Feb 22, 2020
I am overall satisfied with my latest visit, however it would had been better if I don't have to make another appointment for the contact lens eval.
Feb 22, 2020
The staff were very professional, but courteous and friendly.
Feb 20, 2020
Dr. Zimmerman was very good at listening to me about my vision issues. She understands what I am seeing and what the next step is.
Feb 20, 2020
I have always had a great experience. I was greeted warmly by Halena and had a thorough assessment. She was pleasant and did her job with a smile! Dr Zimmerman is always so friendly and makes you feel at ease. She is very patient oriented and always is concerned about not only what brings you to see her, but always inquires about your family as well. I was grateful that she agreed to see my 91 yr old mother too. My husband had bilateral cataract surgery performed in the past. She did a wonderful job! We travel from Delaware to see Amy- she is definitely worth the trip!!
Feb 20, 2020
I like the convenience of this location. The employee are always friendly. The doctors have been great, explaining everything clearly, and they are knowledgeable.
Feb 19, 2020
Every time I go there has been the best of service all around.
Feb 19, 2020
Everyone was very helpful especially Kirstyn helping me to pick out frames
Feb 18, 2020
My husband and I would like to especially acknowledge Connie at the reception desk and Brittany M. in the optical department for their outstanding service.
Feb 17, 2020
Felt rushed by provider Took almost an hour to get checked out. Great office but wait time too long, Will never book a Sat appt,.
Feb 17, 2020
Taken on time. Made you feel comfortable and informed me of the procedure that would be done.
Feb 15, 2020
Felt rushed in and out didnāt really hear my concerns and problems was to busy and rushing to see me and get me out.
Feb 14, 2020
Dr. Zimmerman is a great doctor to me very pleasant
Feb 12, 2020
Very professional. I was in and out quickly but never felt rushed. Dr. Grodin inspires confidence.
Feb 11, 2020
The wait time was extremely long to see the optometrist. Also one of the front desk receptionists was extremely rude. I would not want her as a representative.
Feb 10, 2020
sorry don't like being on line
Feb 10, 2020
The staff aren't the warmest, and sometimes not the most personable individuals.
Feb 10, 2020
Great staff,excellent doctor
Feb 10, 2020
My first visit I was last about 30 and 45 min,because I went to the wrong location.The staff was very friendly and helpful when I arrived to my visit it went smooth and being late was never mentioned. I was very pleased with my visit.
Feb 9, 2020
I was given another patients prescription in error. Did not realize until a few days later. They need to be more careful. Otherwise I really like my doctor
Feb 8, 2020
Everyone is efficient and friendly ( actually even more important)
Feb 7, 2020
Dr Katz was amazing. I have seen ophthalmologist for a long time but his simple recommendation helped me the most. My eyes burn less and vision is improved.
Feb 7, 2020
From the moment I walked in I was greeted by the ladies at the receptionist desk with friendly smiles until I left, being escorted to the main area. everyone was professional, friendly and explained what was going on at all times. The wait time to see the dr was short. the visit was pleasant.
Feb 7, 2020
Friendly and professional
Feb 6, 2020
Easy to get appointments that fit my schedule, prompt service, wonderful Dr. Zimmerman and staff
Feb 6, 2020
Rachel is a young adult with special needs. Dr. Doyle was great with Rachel. Thanks
Feb 5, 2020
Staff is exceptional, kind, and so helpful. It truly is a pleasure.
Feb 5, 2020
Extremely friendly and very thorough.
Feb 5, 2020
Friendly informative n helpful staff... questions answered, advise given
Feb 3, 2020
Service A class as usual, I always have a great experience there my technician Esther was excellent as always. Thank you Judith Arrindell.
Feb 3, 2020
As always them are very nice and helpful an explain everything to you when asked
Feb 3, 2020
Special shout out to Sarah M for her professionalism and friendly manner.
Feb 3, 2020
I'm pleased with Katzen Eye Group. The doctors are now very accommodating and friendly. I felt comfortable. The optometrist was very nice. She helped me pick out my glasses. However, the assistant who did my initial test was not very hospitable. She did the tests quickly. Poured the eyedrops on my eyes quickly when I wasn't ready. I hope this change.
Feb 2, 2020
Excellent services was received .
Jan 31, 2020
Dr Zimmerman is awesome! She listened to my concerns before the operation and has addressed them promptly. I am lucky to have dr Zimmerman! Thank you dr Zimmerman!
Jan 31, 2020
Excellent care with Courteous friendly service.
Jan 29, 2020
The Dr was great. But the person checking me was not. Very rude. Having trouble with my glasses that I just got. Tell if I donāt like I should go to Walmart
Jan 29, 2020
Always prompt and courteous during visit.
Jan 27, 2020
The Doctor was very helpful in explaining my problem and referred me to another Doctor in Towson which I have an appointment on Feb. 3.
Jan 27, 2020
Awesome doctors and staff, very friendly and knowledgeable.
Jan 24, 2020
Always a great experience at Rosedale. Front Desk girls are great n Dr. Zimmerman n her assistants are the best
Jan 23, 2020
Had a great visit as usual. Dr. Zimmerman is just great. She always takes the time to answer your questions with a full explanation, not just yes or no.
Jan 23, 2020
I had a very comfortable experience at my visit on 01/20/2020. Helena did my testing and she was just great. What an exam. She spoke clearly and was very patient. She made me feel like it was more important to get my prescription done right, then to be in a hurry to see her next patient. Of course Dr. Zimmerman was wonderful as well. S he always comes in with a smile and answers. patient.
Jan 23, 2020
Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jan 23, 2020
love coming here, Dr. Zimmerman is the best and so friendly and welcoming
Jan 23, 2020
Extremely pleased with my cataract consultation. Everything was explained and all my question were answered. The staff is very helpful and knowledgeable. Even when I called the next day with a few more questions these were answered happily. I would highly recommend Katzen!
Jan 22, 2020
I have already recommended Katzen Eye to many people. Including my family members. Very happy and satisfied. Thank you
Jan 22, 2020
My appointment really helped me notice that I in fact had a problem with my vision.
Jan 22, 2020
Would come back here to be seen wonderful staff and clean facility.
Jan 22, 2020
While I am completely satisfied with Dr. Giannas and the majority of the staff I must say that I was not happy with the staff member who scheduled my follow up appointment. I questioned whether or not I was going to have a test that Dr. G spoke of during my visit and she responded with, "well it is scratched out so he probably changed his mind". I asked that she check please since I did require a follow up visit with another Dr. I did not want to waste a visit if I did indeed need to have the test. She said well okay I can go ask. She seemed as though this was a bother to her. Not that this requires any enthusiasm, but I would think that any of the staff members would want to make the patients feel at ease and offer to see if there had been a change without having to he asked. Then when it came time to schedule the appointment with the new Dr. she scheduled me further out then the 1 to 2 months that Dr. G had requested. When I said wow, that far out? She said, "well it can't be that important if he wrote 1 to 2 months". I took the appointment that she originally scheduled and after returning to work called and spoke with someone else who scheduled me a sooner appointment that falls within the 1 to 2 month period that Dr. G had requested. Again, completely satisfied otherwise and don't recall ever having an issue like this in the past.
Jan 22, 2020
Top notch professional care from Doctors Zimmerman and Grodin as well as their support staff. I'd like to especially recognize Rosedale receptionist, Connie. She is a superb problem solver for any and all issues.
Jan 21, 2020
Very efficient and Friendly.
Jan 21, 2020
Friendly, respectful, caring and knowledgeable staff. Doctors are skilled and have outstanding medical skills and behavior.
Jan 20, 2020
The staff st the front desk is very friendly and knowledgeable. The support staff is also very good. Dr Crighton is a great listener, takes his time and is very supportive.
Jan 20, 2020
Very quick and timely services
Jan 20, 2020
Great doctor he knew the problem the cause and solution right away. Came back in for follow-up, eyes have improved, can see better. No scratching or gritt in eyes anymore. And appointment wentt quick!
Jan 20, 2020
pleased with the entire appt.
Jan 17, 2020
My visit was pleasant under the circumstances. The staff was courteous and professional. No complaints
Jan 17, 2020
All the staff are great and dr Zimmerman is WONDERFUL
Jan 17, 2020
Excellent Service. It will also be better if there is access to a person, and not the voicemail to talk to a person for scheduling appointments.
Jan 17, 2020
Fantastic customer service, clean, organized atmosphere, great docs who explain EVERYTHING you need to know.
Jan 16, 2020
The staff was very professional and the doctor explaibedeverything he was doing in words that I could understand
Jan 16, 2020
We found everybody at Katzen very professional and kind.
Jan 16, 2020
Dr. Giannis, Esther and Stacy were absolutely great. Dr. Giannis explained everything in layman terms so that you could understand everything he was talking about. I recommend Katzen Eye Group. This is the second Doctor I have seen at this business and can honestly say that I am completely satisfied.
Jan 15, 2020
Dr. Doyle was fantastic with our toddler!
Jan 15, 2020
Dr Zimmerman is fantastic
Jan 15, 2020
Katzen Eye Group was extremely professional. The whole staff are assets to your organization. Joe Donnelly Jr (443) 255-2601
Jan 15, 2020
You have a very knowledgeable support staff.
Jan 15, 2020
Great service, friendly people. Efficient and attentive.
Jan 13, 2020
Excellent service and great quality
Jan 13, 2020
All who treat me are friendly and conscientious. Dr. Zimmerman is caring and highly professional.
Jan 13, 2020
Fast, friendly, thorough.
Jan 13, 2020
People were very courteous, polite and welcomed me to the group. Service was very thorough.
Jan 13, 2020
Great customer service and fast and clean environment nice doctors
Jan 13, 2020
Dr. Crichton was very thorough in his exam. He detailed different options to provide knowledge regarding my decision options. Navindi was sweet, warm, caring and genuine. Both had great exam-room manners and actively listened to my concerns and needs.
Jan 12, 2020
Very professional atmosphere and reps are very courteous and know their jobs
Jan 12, 2020
I do not do your online chart for appointments or results.
Jan 12, 2020
your treatment with your patient's is most excellent
Jan 9, 2020
Very professional and a great location!
Jan 9, 2020
Everyone was friendly and professional it was a good experience
Jan 6, 2020
doctor was wonderful i would give him a 10, not so much reception person. if your able and calls are recorded please review my call made today at 11.57am 1/6/2020. the call made me feel like i was a dishonest person trying to get over on your company about trial contact lenses. I've been with you for a while now and never leave bad reviews. emorphet@gmail.com eric morphet 11-16-1969 if you want my feedback.
Jan 6, 2020
Dr. Giannis is patient, very thorough, and answers every question.
Jan 6, 2020
What is great is that you aren't stuck there hour after hour waiting. It runs like a well oiled machine.
Jan 6, 2020
Quick efficient and very friendly.
Jan 6, 2020
Very satisffed and everything went well.
Jan 3, 2020
A pleasant atmosphere and very professional
Jan 3, 2020
Doctor very experienced and efficient. Receptionist very kind. I had an emergency on a holiday and they put me on schedule and Iwas taken care of right away.
Jan 2, 2020
Full examination. Explained what they were doing as well as clearly explaining the results.
Jan 2, 2020
Dr. Grodin saw me immediately for an eye emergency and was very thorough and compassionate.
Dec 31, 2019
Everyone from front desk staff to the assistants to the providers have a true interest in their patients. It is a comfortable environment.
Dec 30, 2019
Friendly and helpful staff. Timely manner in which my appt. was met! Very knowledgeable Dr.Casey! Assistant Jamie, was thorough and explained what she was doing. Dr. Casey, offered a better routine for me to follow for greater relief of my dry eyes. Good prices on package deal for people who don't have insurance for new glasses.
Dec 30, 2019
The doctor and his assistant were excellent. He spent time explaining things to me and was very nice. The other services were less than stellar. The lady to sell me glasses didnt explain anything other than my limit for frames. When I picked out a pair she gave me a crazy total and didnt explain the hidden fees. My husband was scheduled for an appointment as well and they forgot about him. They had a bunch of people whose appointments were later than his back there ( we looken on the computer that wasnt shut down in the room) then juggled him between rooms. We heard a female doctor having a fit she refused to see him so he got moved again to another doctor. My appointment was 920 his was 10 so he was there early for his but wasnt taken back until almost 11 to be treated horribly. We are not happy with the experience at all.
Dec 26, 2019
Did not have a long wait. The staff was very knowledgeable and very polite. The Doctor was very thorough and answered all my questions. I was made to feel like my issue was important, not just to me. I really like the atmosphere at Katzens.
Dec 25, 2019
Katzen is very prepared for your appointment. There is minimal waiting and they are very flexible with scheduling.
Dec 23, 2019
Very helpful staff when information requested. They followed up with my request. I would definitely suggest this provider to family and fr, as I already have.
Dec 23, 2019
Appointment on time, Excellent service! Friendly & courteous!
Dec 23, 2019
I am usually in and out within 40 minutes or less
Dec 23, 2019
Excellent experience. Doctor Chreighton is very knowledgeable and I never have to wait. I've worn glasses and contacts for 20 years and this is the most thorough eye exam I've ever received.
Dec 23, 2019
Very Quick and efficient.
Dec 21, 2019
Was satisfied with my visit.
Dec 20, 2019
The young lady Marie was wonderful. She made me feel very comfortable.
Dec 20, 2019
Wonderful group and so professional! Excellent care!
Dec 20, 2019
Top notch first class thanks Katzen
Dec 19, 2019
Did not like the impersonal check in process
Dec 19, 2019
Friendly knowledgeable staff
Dec 18, 2019
Very prompt appointment lived the new doctor they gave me.
Dec 16, 2019
I think the service at Katzen Eye Group work together to facilitate the visit. The physician is prompt and thourough.
Dec 16, 2019
Great experience, patient care, preparation, and follow up. No surprises
Dec 15, 2019
Personable staff and knowledgeable and kind -- from the support staff -- to the technicians -- to the doctors.
Dec 15, 2019
Was able to get an appointment quickly. Dr. Patel put my mind at ease of my concern.
Dec 12, 2019
everything was fine, although wait time was longer than past visits, however, things happen.
Dec 9, 2019
My visit was perfect from beginning to end. The entire staff was professional courteous and very helpful. My Dr. listenedto everything I had to say and was very accommodating to my specific needs. I have recommended them to friends already. I can't wait to pick up my new glasses.
Dec 9, 2019
Great doctors and associates! Very friendly and welcoming
Dec 9, 2019
Extremely pleasant employees. Doctor was extremely helpful
Dec 9, 2019
Need to take patients on their appointment times not arrival times. I was on time and the person who had a later appointment was taken first. I was 15 mins early for my appointment
Dec 9, 2019
Very comfortable settings people are very easy going make you feel relaxed
Dec 9, 2019
Pleasant employees, clean rooms
Dec 9, 2019
I found the office staff very helpful and. Very friendley
Dec 9, 2019
I was very happy with my visit, I walk in at 925 and asked if I could be seen with out an appointment and to my advantage there was a 930 cancellation. They were able to fit me right in.
Dec 6, 2019
Very friendly. Dr Katz very knowledgeable about your eyes and very friendly and nice. All the people are.
Dec 6, 2019
No, waiting. Actually took me before my appointment schedule. Very nice, reassuring staff.
Dec 6, 2019
It's always a pleasure to go to my eye appt.
Nov 30, 2019
They fit me in. Always professional. Would not go anywhere else.
Nov 29, 2019
Everyone is always very friendly and professional.
Nov 28, 2019
your staff are excellent in every way
Nov 28, 2019
Wonderful staff! Very efficient and friendly
Nov 28, 2019
I'm so glad that you have a doctor Amy Zimmerman that takes I have so much compassion for her patients she goes beyond more you would ever know I'm grateful to have her as my eye doctor she is a credit to your organization
Nov 27, 2019
Everyone was very professional and pleasant
Nov 27, 2019
Dr Critchen was a gem! So friendly! Very thorough and understanding of my problem! I give him and the staff 5 stars!
Nov 27, 2019
Dr Garuss was excellent! Staff was very patient with me, and very helpful! Definitely a 5 āļø āļø āļøāļøāļø!
Nov 27, 2019
I did not like the front desk reception area. There were four people sitting there. None of which assisted; two of which were talking. I had to wait for someone to be done using the one computer so that I could register myself. One person helped by copying my license and ID card. I did not want to touch that computer since I don't know who touched it and if they had cold/flu germs. Why have four receptionists when they don't register you...they make you use one computer...if that computer is in use, you have to wait. The whole registration did not make sense to me. Appeared to be a waste of your resources and a waste of my time. The provider was excellent and helped me immensely.
Nov 27, 2019
I drive 2 hours from Northern Virginia to continue seeing Amy Zimmerman. She is the best!
Nov 27, 2019
My only point of discontent is the people in the call center. With the exception of the initial person I spoke with who was very understanding of my need to get in, the other 2 people lacked customer service skills and the last person was borderline rude.
Nov 27, 2019
The care i received was top notch. The staff is caring and friendly.
Nov 25, 2019
Wait times are to long, the computer system is down every time I have had an appointment. The employees are great.
Nov 25, 2019
The wait time for both my first and follow up appointment was over an hour. Iāve never experienced anything like this in all my years going to Katzen.
Nov 22, 2019
Very happy with the service received, the technicians and the doctor were very thorough in examining and explaining the problem.
Nov 22, 2019
The service was very quick and thorough .I felt well informed.
Nov 20, 2019
The Dr. And staff are great I give them a 5 star rating.
Nov 20, 2019
I would recommend both Dr. Zimmerman and Dr. Giannas. They answer any questions I have and explain everything. And all the staff are friendly and helpful.
Nov 20, 2019
Everyone in this office is always friendly and courteous.
Nov 20, 2019
Always treated kindly and with courtesy.
Nov 19, 2019
The staff at Katzen are friendly and professional. Dr. Grodin speaks in laymen terms and truly listens to his patients. He made me feel at ease.
Nov 18, 2019
Efficient office and procedure of tests.
Nov 18, 2019
I love the fact that that you are online. It makes me feel that you are just that close.
Nov 18, 2019
Can't say enough about your organization. From the staff that greets you when you sign in to the technicians that prepare you for your doctor are personal and professional. Doctor Zimmerman is outstanding and she is who I would tell my friends to seek out.
Nov 18, 2019
This office is well-run and very courteous. I felt each staff member was helpful and extremely competent.
Nov 18, 2019
My overall experience was a pleasant one. No wait time. Everyone was super friendly and knowledgeable. My only concern is when I scheduled my appointment (new patient) I was not asked what type of contacts I wear. I was scheduled an appointment with a doctor who doesnāt handle my type of contacts which now causes me to have to return for an additional visit to be fitted for contacts. Had I been asked about my contacts during the scheduling I could have been scheduled with the correct doctor. Thankfully they are able to get me in quickly for the additional appointment and on a Saturday.
Nov 18, 2019
It was crowded and I wasn't used to that. It felt like an assembly line. I was used to friendly neighborhood doctor with the couple of patients
Nov 18, 2019
everyone is so friendly and compassionate.
Nov 17, 2019
staff is kind, respectful and professional. timely service
Nov 17, 2019
The compassion that the staff gives truly is indescribable, they were sure that I was comfortable even when I had to wait after my laser treatment to ensure that the iop didn't increase. I didn't know that there was no stores close to grab a drink while waiting and the lady at the desk came over and gave me a bottle of water. Its truly the small things that make the difference.
Nov 16, 2019
Very friendly, excellent service
Nov 16, 2019
Don't understand the question.
Nov 15, 2019
I always have a great experience with the doctors and also the staff.
Nov 15, 2019
Monday night I felt something in my eye. The next day it was worse and very irritating so I called the office to see if I could see someone. The person who answered the phone took my concern seriously and arranged for me to come in right away. I was seen about 10 minutes after getting to the office. Dr. Creighton immediately diagnosed my problem, gave me eye drops, and the next morning I was fine. It is reassuring to know that help is available if I need it.
Nov 14, 2019
My service was excellent, everybody was very patient with me.
Nov 14, 2019
Knowledgeable staff, warm and inviting atmosphere
Nov 14, 2019
Professional. Friendly. Great service not a long wait
Nov 11, 2019
I was very pleased with the service at Katzen Eye Group Rosedale and never waited past my appointment time . I always felt informed about my treatment and was very comfortable with the staff..
Nov 11, 2019
Everything was wonderful with the exception of when I entered the facility. Many people were standing behind the counter but no one immediately directed me where to go. Also the receptionist's desk is off to the side and not readily apparent. When someone finally asked if I had an appointment I couldn't tell who had asked because of my poor vision.
Nov 11, 2019
Very short wait, friendly service.
Nov 11, 2019
Front desk employees- stood there for a few seconds, them walked around to someone. If they see me standing there, they should ask if I need help. They need to promote a friendly and helpful atmosphere.
Nov 9, 2019
Everyone in the office very friendly!
Nov 8, 2019
Very friendly and helpful, very professional great. Would recommend to everyone
Nov 8, 2019
On a scale of one to ten Katzen is a twelve!
Nov 7, 2019
I give the staff Rosedale location 10 they service my special needs son with tender care,it wasnāt easy lol. even the starchiest staff there was melting from good service. I am grateful they took real good car of both of us that day. Godās Angel was present there..!!! Keep up good work. DrGioannia great and Dr Zimmerman awesome too..!!!
Nov 7, 2019
Nice office and efficient
Nov 6, 2019
I was taken quickly and received help with the computer information that needed to be filled out.
Nov 6, 2019
I'm very happy with my experience there they check me out told me what needed to be done for my safety and their concern I just really appreciate everything they did in my visit there thank you for all your help.
Nov 6, 2019
I love Dr.Zimmerman she is very thorough kind and would prefer her work to anyone I know that's in need the staff at katzen Eye Group are very courteous and treat you with the utmost profession of any facility I've been to
Nov 6, 2019
They run on time which is very important to me.
Nov 5, 2019
Much better service with optician She took the time to remeasure Ask questions The doc worked to find the reason for the headaches Turns out the bifocal line was to high or too low ... cannot remember
Nov 5, 2019
I was able to get a visit with a dr. On an emergency basis immediately.
Nov 4, 2019
We finally found our new eye clinic.
Nov 4, 2019
The entire staff was great from signing in to check out. I enjoyed meeting Dr. G. He is a great doctor I appreciated his complete examination and detailed explanations of everything. Well worth waiting to see him.
Nov 4, 2019
Good quick service. Friendly staff.
Nov 4, 2019
Did online checkin ahead of arrival. Had to go to front desk after waiting for 25 minutes to be called.
Nov 4, 2019
very professional people comfortable place to go to
Nov 1, 2019
I referred my sis. She just had her second eye done too. Thanks dr z and your friendly staff are
Nov 1, 2019
Fast and efficient and friendly!
Nov 1, 2019
The Katzen Eye group is excellent!!!
Nov 1, 2019
everyone there is very good.
Nov 1, 2019
Very professional Everyone was very friendly and I was seen on time.
Nov 1, 2019
Very friendly and professional.
Oct 31, 2019
Loved Dr Crichton!! He was patient with my child and took his time explaining everything.
Oct 30, 2019
Satisfied with staff and service received. Always courteous and professional
Oct 30, 2019
Great experience..people were helpful and experienced.
Oct 30, 2019
Everyone did excellent job from start to finish.
Oct 30, 2019
Everyone is friendly and proactive with your case.
Oct 26, 2019
Great place for an eye exam.
Oct 25, 2019
very pleased. all staff very nice first time visit liked Dr.Katz
Oct 25, 2019
Staff courteous and knowledgeable. Drs wonderful.
Oct 25, 2019
Prompt, friendly, professional service
Oct 24, 2019
Professional,friendly,and caring.
Oct 24, 2019
Really a friendly environment with professional employees.
Oct 24, 2019
Very happy with Dr. Zimmerman and her staff.
Oct 23, 2019
Excellent service from a top laser doctor.
Oct 23, 2019
The kindest and most professional staff and doctor. Always a pleasant visit and know I am at the best place.
Oct 23, 2019
Very professional staff. Everyone is always so friendly and helpful.
Oct 22, 2019
The office is clean. The staff are friendly, courteous and knowledgeable. Dr. Zimmerman is great. She is gentle, understanding and answers any questions.
Oct 21, 2019
I have recommended Katzen in the past. A couple of your clients came from me.
Oct 21, 2019
Option department Were unfriendly Abrupt and rude ( calling to say glasses were in and when I picked my glasses Bad bad attitude
Oct 19, 2019
The provider did not even say my name, or verified if i was the right patient.
Oct 17, 2019
i like the appointment reminders and confirmation emails.
Oct 17, 2019
The staff was very courteous and helpful.The treatment for my eye injury was prompt and effective. I will go to Katzen exclusively for all eye care.
Oct 17, 2019
I feel that the people that are working at Katzen Eye group in Rosedale are the best, caring and most thorough group of medical professionals. They are wonderful, from the check in person to the retina specialists. Thanks for the chance to praise these people.
Oct 16, 2019
Dr. Doyle was great with my son... made him feel comfortable and at ease.
Oct 16, 2019
I was very pleased in my visit with Dr. Zimmerman. I was not pleased that I was informed by Katzen scheduler less than 24 hours before my scheduled appointment that I would have to provide proof of a recent refraction or be charged $50.00 for one at Katzen. As I recently had a refraction I had to visit that establishment to pick a copy of the procedure. It was an unnecessary inconvenience.
Oct 15, 2019
Staff was very friendly; however, I had two concerns. First, the entire visit took almost 2 hours. Was not expecting that. Second, as expected, the eye doctor was the last segment of the visit. By this time I had received drops in my eyes to dilate the pupils. This made my vision somewhat "cloudy". When the doctor asked me to read several lines on the chart, I did the best I could under the circumstances. He subsequently prepared a prescription for glasses. Since I had multi-focal lenses implanted in 2014, I was very surprised. I elected to leave without getting glasses and am considering (despite the cost) of getting a second opinion.
Oct 15, 2019
CLEAN FAST AND KNOWLEDGEABLE
Oct 14, 2019
Your location is very close to home and the staff are always courteous, friendly and professional.
Oct 14, 2019
Dr Crichton recognized my problem and knew how to resolve same quickly.
Oct 13, 2019
I am happy with staff & Doctors. The only thing I really dislike with a passion is their Patient Portal on NextMD.com. My account on there keeps disconnecting. Getting it reconnected is a major pain in the butt because you have to go through too many different odd steps & it requires the office to send you links that never work! The staff person who handles it is never around and never returns messages to fix the problem account. At this present time, itās disconnected again and requires the office to approve it AGAIN! I will have to go through steps again to reconnect and open it like a new account AGAIN! I gave up, so I have just went back to calling & handling account billing, appointments & RXs on the phone.
Oct 12, 2019
I loved your facility! Very clean and very organized. Everyone had a smile for me. It is a very pleasant office.
Oct 11, 2019
This is not to detract from the level of care, but as with many medical practices, the accountants have accelerated face time with patients to an assembly line pace. It is a balancing act between patient care and the bottom line. If you don't speak up fast with your thoughts and questions, the Dr. is gone and you are being lead or directed out to the front desk for further processing.
Oct 11, 2019
Very friendly and professional
Oct 11, 2019
Everyone was very professional they took me in the back and my laser surgery was done and I was taken very good care of
Oct 11, 2019
I had to wait too long after my scheduled appointment to be seen. I arrived on time for my appointment, had already done the pre-check in and still had to wait 35 minutes to be seen. No apologies from the staff person who took me back for my test.
Oct 7, 2019
Short waiting time and very friendly and courteous staff. The office is clean and well organized. The doctor is thorough and was sure to follow up on any concerns.
Oct 7, 2019
Great doctor Amy is the best
Oct 5, 2019
The doctors here are very competent.
Oct 4, 2019
Your front desk personnel were very friendly and helpful. I also needed glasses and the lady who helped me was very good with helping me find new frames and helping with my insurance card. Dr. Z is awesome. Sheās very friendly and I enjoy going to her. The lady who did my exam before I saw Dr. Z answered my questions. All in all is was a great visit and I didnāt wait more than 10 minutes for my appointment.
Oct 4, 2019
I had fast immediate service for infected eye..I got an appointment immediately...with a wonderful Dr Zimmerman....thank you....
Oct 3, 2019
Everyone was friendly and professional!
Oct 3, 2019
Fire Connie. Nasty woman.
Oct 3, 2019
Check in self service tablet was confusing for seniors as I sat there watching . Office help had to feed information in for all the seniors. This took them from their duties.should have something more senior friendly.
Oct 3, 2019
Friendly staff, don't have to wait very long. Had cataracts removed last year, and eyes are bothering me more now than before. Dry eye - not getting much help. Thinking of changing doctor or going elsewhere for another opinion.
Oct 2, 2019
Everyone was very nice and efficient.
Sep 30, 2019
Rosedale office is fair. Doctor was running late. Office has a sign in waiting area to notify reception if wait time is 20 minutes past appointment time. We waited 25 minutes past appointment time. No apology or explanation of delay.
Sep 30, 2019
Always a comfortable and reassuring experience.
Sep 30, 2019
A pleasure,as always. The staff are kind and professional,and always treat me an individual
Sep 27, 2019
Efficient and nice. The staff were very patient with helping me to check in. Phone staff could have office directions at the phone to help with questions .
Sep 27, 2019
Very warm a friendly atmosphere people are very concerned with getting your eyes taken care of would recommend
Sep 26, 2019
Good people good service what do u need
Sep 25, 2019
I always leave feeling satisfied with staff, providers, and service.
Sep 23, 2019
Dr. Crichton was very efficient courteous and understanding. Appriciated the fact that he listened to me and explained things to me.
Sep 20, 2019
Dr. Cassey is very thorough. She explained everything to me. My visit was pleasant and I got out in a timely fashion.
Sep 18, 2019
Everyone are very nice and professional.
Sep 16, 2019
They took me on time and completed what had to be done the same day
Sep 16, 2019
Very friendly office personnel. The doctor was very thorough.
Sep 14, 2019
I think Dr Gianis is excellent and takes time to explain everything he is doing and is fabulous at his job
Sep 13, 2019
Very friendly staff and very clean office. Me and my whole family go here.
Sep 13, 2019
Five star I like dr harlan very good
Sep 11, 2019
I had a 10:30 appt and had wait more than 30 minutes. An hour visit ended up taking 2 hours.
Sep 11, 2019
AS USUAL FRONT DESK VERY POLITE AND EFFICENT DR ZIMERMAN FANTASTIC GIRS IN BACK GREAT
Sep 6, 2019
Everyone was very friendly while while professional.
Sep 5, 2019
Staff rude and condesending Dr did not listen to anything I said and problem NOT SOLVED!
Sep 5, 2019
Urgent, my employer changed ins retired. They say due to No Doctor saying if I am ABLE TO DRIVE AT THIS TIME. Not your Fault. Please call.
Sep 3, 2019
It was my first time visiting the office and everyone was very professional and kind. The doctor and the assistant was very patient and took care me very well.
Sep 3, 2019
everyone is always so friendly and helps make the visit a little less stressful
Sep 2, 2019
Dr. Zimmerman and everyone at the Rosedale office is awesome! Dr. Zimmerman picked up on the diagnosis in seconds.
Sep 2, 2019
It was a very pleasant experience everyone makes you feel calm all of my questions were answered
Aug 30, 2019
I came in not seeing scared hurting. ..!!! Thanks too God mercy and grace with sending my DrZimmerman she a blessing too me. I not only came out seeing more clearer I can now see & drive At night..!!!
Aug 30, 2019
Your staff and Dr. Zimmerman area VERY professional and kind
Aug 30, 2019
Excellent service with a smile
Aug 30, 2019
Dr. Patel is wonderful. He is very knowledgable, kind and communicates his findings. We appreciate him very much. However, it appears that the technicians struggle maintaining the schedule. On Tuesday my appointment was at 9:45am. At 10:25 I was still sitting in the waiting room, so I went to the front desk to complain. A technician then did one test and put me into a 2nd waiting room where I waited 20 more minutes before being seen for the 2nd part of my appointment. I left the office at 11:25. Today we had a very similar experience with my daughter. Her appointment was 9am. At 9:25 we were taken back and then put into a 2nd waiting room for 20 minutes. Wait time is way too long. Both appointments were early morning, so there should not have been such backlogs.
Aug 29, 2019
Always enjoy the service like the reminders!
Aug 29, 2019
THE DOCTOR PRESCRIBED A MEDICATION.WHEN I WENT TO THE PHARMACY THAT DAY, THE PRECRIPTION HAD NOT ARRIVED YET. THE NEXT MORNING I CALLED THE PHARMACYAND THEY HAD NOT YET RECEIVED THE PRESCRIPTION. I CAY UUESTION TO YOULLED KATZEN AND AFTER THREE CALLS, I GOT A RECEPTIONIST TO LEOOK IT UP. SHE REPORTED THAT IT HAD NEEN SENT BUT DID NOT GO THRU. SHE SAID THAT SHE WOULD SEND IT OVER TO THE PHARMACY.. I FINALLY PICKED IT UP THREE DAYS LATER. MY QUESTION TO YOU IS: WHY WAS IT NOT RESENT WHEN IT CAME BACK?.
Aug 29, 2019
Very nice very pleasant and answered all my questions I had I will recommend him to everyone I know
Aug 27, 2019
The staff is professional and efficient.
Aug 27, 2019
The staff at the Rosedale location is very professional and friendly.
Aug 26, 2019
Like family to me. I always enjoy coming to the Rosedale office.
Aug 26, 2019
I like that you care enough to ask if I had any complaints. You guys are like familyvto me, You CARE!
Aug 26, 2019
The staff was very helpful with checking in and through the eye exam.
Aug 24, 2019
I have recommended a few people and they are very happy
Aug 24, 2019
Love the staff and doc is very thorough
Aug 24, 2019
Dr. Amy Zimmerman is the BEST!
Aug 23, 2019
Itās very good keep doing everything good and good luck ! My Rating is 5 stars
Aug 23, 2019
I've been coming to katzen for several years I'm very pleased how friendly the staff is and with dr. Amy Zimmerman she's a credit to your company I love coming to see her I know she takes my eyesight very seriously I would recommend her very much to my friends and family
Aug 22, 2019
They are always fast and friendly
Aug 22, 2019
Everyone was so pleasant and professional. Felt I was in great hands
Aug 21, 2019
To me the whole Katzen Eye Group are the best collection of people to help you with your eyes. I am 77 years old and trust my sight to Katzen. If I need and type of eye problem, they would be the only one's I would call.
Aug 20, 2019
It is always a pleasant experience when at Katzen Eye Group. I feel so at home now on my third visit. Staff is friendly and ready to serve with a smile. Prompt, efficient service.
Aug 20, 2019
Dr Zimmerman is wonderful. She listened to my concerns and helped.
Aug 19, 2019
Dr. G is awesome. He really takes the time with each patient.
Aug 19, 2019
Everyone was very friendly. Dr. Giannas was especially good at explaining where my vision level was at, and what to expect.
Aug 19, 2019
I like my doctor a lot because he is caring about his patients very well.
Aug 18, 2019
Your team is efficient about the work that you do.
Aug 16, 2019
Great service and great doctors! Everyone takes pride in their work and puts the patients as the top priority. Dr. Gianis has excellent bedside manner, and is very knowledgeable about the eyes.
Aug 16, 2019
I love Dr. Zimmerman. She is an excellent doctor.
Aug 16, 2019
Efgivient friendly,accommodating
Aug 16, 2019
Pretty good! It was easy too filling up information
Aug 15, 2019
Very good! Everyone was nice and friendly. I was seen efficiently. My only criticism is that I wish I was told to bring my contacts. I was being seen to get a new contact prescription so I wore my glasses. The doctor had a lot of questions about my current contacts. Luckily I had taken a photo of the box, but it would have been easier if he could have seen them on my eyes. Now I have to return for a separate appointment.
Aug 15, 2019
The staff and doctors are always very nice and helpful. They try and get you in ASAP when you have a problem. I love going to the Rosedale office.
Aug 7, 2019
The staff was very professional and courteous. I was looked at on time and without any delay between my tests.
Aug 7, 2019
Loved, loved, loved Dr. Giannas! I've already given his name to a friend.
Aug 7, 2019
have already told my friends about Katzen Eye Care Group being over-the-top regarding any issues with your eyes; I have been extremely impressed with the wonderful results of the treatment provided to me by Katzen. All of the staff that I came in contact with were outstanding and very competent as well. Dr. Grodin is very knowledgeable and explained everything that I should expect to happen as far as pre-treatment concerns, procedure, and home care. His personal hands-on patient care is excellent, thorough, and exacting and on-point. He is very informative and matter-of-fact in providing information and what to expect. His competence is assuring. I am so relieved and amazed at the high quality and standard of excellence of care that I have received. My eye condition is much improved and on the way to being restored.
Aug 6, 2019
Awesome Very good service
Aug 5, 2019
Doctor Grodin and staff were wonderful
Aug 5, 2019
Would not go to any other doctor than Dr. Zimmerman.
Aug 2, 2019
Quality service and care.
Jul 31, 2019
Very pleased with everything
Jul 31, 2019
Love Dr. Zimmerman and her staff
Jul 31, 2019
Very concerned and thorough!
Jul 31, 2019
I really appreciated with the service.
Jul 29, 2019
From your front desk staff, to the MA who took care of me, to seeing Dr. Crichton..always a wonderful experience. Thank you!
Jul 29, 2019
I came with inflammation on the eye issue. The front desk booked the appointment on the same day and were very courteous.
Jul 29, 2019
I have recommended people to katzen ,I would not go to any one else
Jul 27, 2019
Dr. Amy Zimmerman is the BEST! All the staff at the Rosedale office that I came in contact with also excellent in their positions.
Jul 27, 2019
Nothing can be done over the phone everything is online or in person. Jump through a million hoops just to get a copy of your prescription settings. Crazy.
Jul 27, 2019
as always, the best,everything was as we would have wanted.
Jul 26, 2019
Quick, thorough, knowledgeable. Highly recommend!
Jul 25, 2019
The eye technicians are so pleasant and friendly. The doctor seemed to take his time and answer any questions I had. I really felt important during my visit and not like just another insurance payment. It was wonderful.
Jul 25, 2019
prompt friendly and clean
Jul 25, 2019
Dr Harlan & the Katzen staff are extremely conscientious & they make being a customer a breeze. Am a very loyal customer & direct others to use your services.
Jul 24, 2019
Everyone there is very Kind and the doctor was very personal.
Jul 24, 2019
The doctor and staff were very thorough in explaining the test to me and what I needed to have done and why. It was a very relaxing environment.
Jul 24, 2019
The entire process was amazing. I wanted to try contact lens and they answered every question I had. Friendly and welcoming staff!!
Jul 22, 2019
Professional and friendly staff
Jul 22, 2019
Very very friendly staff and helpful.
Jul 22, 2019
Customer service is excellent. Staff are friendly and very professional on doing their assigned tasks.
Jul 22, 2019
Everyone was very cordial and very professional
Jul 18, 2019
Friendly staff, knowledgeable, make you feel comfortable and at ease, also have a sense of humor.
Jul 18, 2019
They was very nice and she was happy and not scared at all
Jul 18, 2019
I am happy to be able to write that the doctor and his crew were the greatest ,friendly,professional people I have had the honer of meeting in my life.Everyone was friendly in the place, even with me !
Jul 18, 2019
Sometimes the staff can be a bit loud. I like people being happy at work, but if its too loud it's annoying.
Jul 17, 2019
Dr Creighton could have been a little less in his feelings and more sensitive to my finances
Jul 16, 2019
I have had both eyes done for cataract surgery and the results were amazing. Currently being treated for diabetic retinopathy and also an amazingly good experience. Dr. Katzen is an amazing surgeon. Dr. Grodin is excellent in treating my Retinopathy. All were very friendly and explained to me my treatment every step of the way.
Jul 15, 2019
Very pleased with my visit. The staff was wonderful as usual. Dr was very attentive. Keep it up.
Jul 15, 2019
Appointment times are always spot on. Never have to wait too long. The receptionists & assistants are fantastic. Always friendly!
Jul 12, 2019
The doctor was very informative and helpful. The service to purchase the glasses was extremely kind and patient.
Jul 12, 2019
Everyone was so kind to me there thank you for your help
Jul 11, 2019
I was 5 minutes early, took me back 20 minutes after appointment time for first test and than Doctor was 20 ish minutes later after that appointment time.
Jul 10, 2019
Awesome and friendly staff
Jul 8, 2019
4.5 stars. The office was clean and I did not have to wait beyond my schedule time. All the staff were polite and professional.
Jul 8, 2019
The staff was amazing. They were very kind and efficient. I didnāt feel like any of them were strangers. The completed what was required with ease, making me feel comfortable.
Jul 8, 2019
The procedures fowled were well coordinated so the process flow well. I never felt rushed to participate.
Jul 7, 2019
Thoughtful service and great ambiance.
Jul 5, 2019
Was seen within 20 mins. Professional staff. Doctors are great w/ kids & adults.
Jul 5, 2019
Quick professional service
Jul 5, 2019
I was pleased with the young lady who helped. She did not rush me. she was thorough.
Jul 5, 2019
Provide the most thorough and complete eye care with follow up in the industry.
Jul 4, 2019
am so pleased. I was very nervous and everyone helped me to calm down I will continue to come there.
Jul 2, 2019
Everyone there is so friendly and patient.
Jul 1, 2019
Excellent reminders/ notices when appointments/appointment is nearing there date. Staff excellent in resolving any issues I may have when checking in, and expedient service from beginning to end.
Jul 1, 2019
I really like your online sign in, it was great since you all know me so welll anyway..
Jul 1, 2019
Dr Zimmerman and her team were great, professional, knowledgable and excellent at what they do!
Jul 1, 2019
Great and knowledgeable staff, clean facility
Jul 1, 2019
I was in and out in about and hour total. Fast and courteous staff. Excellent recommendations.
Jul 1, 2019
Friendly and efficient staff. Getting and out was a breeze!
Jun 28, 2019
The doctor was right on the ball . He stay longer just to see me as it was emergency. I love Katzen eye group. He put me at ease every time he saw me.
Jun 27, 2019
Staff was very nice Office wits and exam less then an hour
Jun 24, 2019
I am writing this for William. We have confidence in the doctors there.
Jun 24, 2019
Service is great the wait time was a problem for this appointment.
Jun 24, 2019
Everyone is very nice u donāt have to wait long I would recommend a friend or family
Jun 24, 2019
Connie is awesome.gets appointments set up as soon as possible
Jun 24, 2019
I highly recommend Katzen Eye, awesome doctors and staff
Jun 24, 2019
Very professional, expert examination and care. My visit was completed with ease. Hey! I can see again! šš
Jun 23, 2019
The service and the personnel at Katzen's are outstanding. I am never left waiting for an excessive amount of time, and they never hurry me through my appointment. Any questions I have are answered to my satisfaction. I am very pleased with Katzen Eye Group.
Jun 23, 2019
The wait here is ridiculous. My wait time here has been from 1 to 2 hours after my appointments and no apologies are offered u less you complain or point out the fact. The most annoying thing is that they start billing you from the moment you check in thus billing your insurance for 1hr.30mins to 2:30mins when your face to face time with the provider was jus for 30 to 45 mins. This is simply an āAbuseā.
Jun 22, 2019
I love my apts @ Katzen Eye Group. The office is so clean and inviting. The staff customer service is excellent. They're very attentive with so much compassion. Yes, I recommend them to anyone. Did I say...you don't have to wait long.
Jun 21, 2019
Love the easy access and digital capabilities within the practice.
Jun 21, 2019
In my case I did need someone to drive me home but understand every patient is different.
Jun 20, 2019
I suddenly started with floaters and light flashes in my left eye. I knew it was cause for concern, I called your after hours number and was connected with Dr Booth. she explained what might be my issue and confirmed I needed to see a specialist. Dr. Booth said she would contact via email to get me an appointment. First thing Monday morning I was called promptly at 8 Am was given a appointment for that very afternoon. Extremely grateful for Dr Booths prompt attention and the prompt service I received from Katzen staff.
Jun 19, 2019
Excellent customer service
Jun 19, 2019
I felt rushed several times.
Jun 19, 2019
Amy Zimmerman is a GEM. She first saw my husband in 1995 when he had some unusual and difficult eye problems. She sent us to Howard Perell and he requested her to accompany the surgery at Union Memorial.
Jun 18, 2019
Always a great experience at my appointments here. The turn around time for new glasses is excellent!!
Jun 17, 2019
Friendly, Professional service & convenient location. Also great selection of glasses.
Jun 17, 2019
Overall great experience. The staff was friendly and prompt. All tests were explained every step of the way and all costs were explained for both the exam and the eyeglasses. It was nice to be able to immediately pick out glasses and discuss my prescription after my eye exam was completed. I did not have much wait time and I will definitely continue my eye care at this office with the Katzen Eye Group.
Jun 17, 2019
Appointment on time and exam well done
Jun 16, 2019
Great staff Thank you for taking care of me so quickly.
Jun 14, 2019
Provider was great! The Nurse However wasnāt friendly. She gushed the drops in my eyes not puring it genlty. And the worst thing was the wait time. Over 45 minutes that too i had to go and ask then they called me in the back.
Jun 13, 2019
Friendly, professional quality care
Jun 13, 2019
Everyone was pleasant and helpful. I was explained each procesd.
Jun 13, 2019
Fast and thorough care, even though I had to wait a while to get in to see the doctor. Her assistants were kind, professional, and competent, and didn't waste any time with their tasks. Dr. Zimmerman was, as always, marvelous!! I recommend her and her assistants to everyone, always!
Jun 10, 2019
The staff was very friendly and i only had to sit in the waiting room about five minutes.
Jun 10, 2019
The staff was friendly, helpful, and professional.
Jun 9, 2019
Well the service was excellent
Jun 7, 2019
Excellent from start to finish!
Jun 7, 2019
I was very impressed on my visit of how friendly and helpful all the staff was. Made this process of getting eyeglasses not stressful at all. So scheduled my wife to get her eye examine and glasses there too.
Jun 7, 2019
Knowledgeable, friendly, put patient at ease
Jun 7, 2019
My visit was an emergency and they received me the same day, did surgery the same day and there wasn't a long wait
Jun 6, 2019
I love that the office is not forcing people to use the tablet
Jun 6, 2019
I love both the friendliness and the service provided. You never wait long to be seen and the doctors are very thorough.
Jun 5, 2019
The waiting time was unreasonably long fot an established appointment. 20 minutes following check-in.
Jun 5, 2019
I drive from Virginia to Maryland to continue to see Dr. Zimmerman. She's a great doctor and person.
Jun 5, 2019
Technician was very thorough and kind. And all I can say is I love Dr. Zimmerman she really works hard to make me feel better and have the prescription that I need because my eyes are kind of weird!
Jun 3, 2019
Outstanding services, consummate professionals
Jun 3, 2019
the doctor and the nurse explained to me thoroughly what was going to happen, what i had going on, and how it was going to be fixed. everyone there made me super comfortable and i cant wait to come back for my glasses!
Jun 2, 2019
very very friendly,super efficient,awesomely knowledgeable and fantastically thorough.
May 31, 2019
Excellent attitude and service
May 31, 2019
Dr. Zimmerman and the entire Ridge Road staff is awesome.
May 31, 2019
You have the most amazing friendly helpful group
May 31, 2019
All the good people working at Katzenās, made me feel like a VIP. Been coming here for years with my family, and we will continue. These folk are our eye care professionals.
May 30, 2019
Everyone was very helpful. The doctor was thorough and polite.
May 28, 2019
while appt did start a bit later than scheduled, and I do understand how it could run a lil behind with the time spent with each patient; everything else was very coordinated and very professional, and very thorough . I left feeling very comfortable about my diagnosis.
May 28, 2019
The guy that checked me in and go over my basics was ok but forgot to give me a kleenex after he put eye drops to check my pressure.
May 27, 2019
Have been seeing Dr. Giannas for many years. Always easy to talk with and answers all my questions. He seen an issue I had a few years ago and referred me to Dr. Groden for a retina tare, Will continue to see them both.
May 27, 2019
Was very pleased with my visit to Katzen Eye Group. Iāve never had an eye exam so thorough as I received by Dr Crichton and his staff. Very pleased and comfortable with the discussions
May 27, 2019
Staff was very friendly. We have never had a thorough eye exam as we did at Katzen Eye Group. Dr Crichton was very thorough and explained everything that we could understand
May 27, 2019
Great Doctor with a great staff. Always courteous & professional. I have been a patient for 20+ years. Eye exams are a bit pricey if you don't have insurance.
May 27, 2019
The wait time is terrible and the staff doesn't communicate well. As a referral coordinator I would never refer anyone here.
May 27, 2019
Your service was wonderful.
May 27, 2019
Everyone that helped me was very friendly, and patient
May 25, 2019
Satisfied with the services.
May 24, 2019
Top notch very professional services! Very courteous and helpful friendly as well.
May 20, 2019
Your staff is friendly, I didnāt feel like just another number.
May 17, 2019
Everything went through smoothly. A tech guided me from one test to another. No waiting at all. Very nice people!
May 17, 2019
I filled out the online check-in information, including taking a photo of my license and sending it in, and when I arrived at the office, I had to do everything all over again. What was the point of signing in online? Then I sat in the waiting room over a half an hour. I do not appreciate having to wait that long, when I've shown up ahead of my appointment. I worked from home so that I could make it to this appointment in the middle of my work day, and I lost a half an hour I could have worked, because the office was running behind.
May 17, 2019
From the front desk through each step of the visit you are greeted and treated by friendly folks throughout. With Dr. Amy Zimmerman, things are explained well and all questions get addressed well. I only wish they had capability of performing services in northern A.A. Co. as well.
May 15, 2019
My ophthalmologist was very professional and never in a hurry to reach a conclusion concerning the type of glasses for my double vision.
May 14, 2019
Our appointment was scheduled and we were seen on time, I received all information of the exam and am very satisfied with the glasses selection and order.
May 13, 2019
Excellent service from when you walk in the door. Dr. Zimmerman is friendly and very efficient. Highly recommend her.
May 13, 2019
each visit is very pleasant staff makes you feel comfortable
May 10, 2019
My granddaughter Justice Ghim and I were very pleased, with Dr. Apostolos Giannaās & the staff at the Rosedale Katzan Eye Group.
May 10, 2019
Dr. Z is the absolute best. The office staff are all great and friendly too. Office is clean. I was taken back to my appointment on time. The doctor took the time to sit down and go over everything and I did not feel rushed at all. Would recommend this office and especially Dr. Z to anyone.
May 9, 2019
Taken back quickly and seen by Dr. Z. Out in 15 minutes
May 9, 2019
Dr. Giannas was very thorough with my exam and advised its now time to have my Cataract surgery. I plan a follow up with Dr Zimmerman for that.
May 7, 2019
Very friendly , clean, really spent time checking my eyes
May 6, 2019
Friendly and professionally.
May 6, 2019
My waiting time was very long. Other people forgot call back before me that got there after I did. I sure that had other doctors but it is frustrating when your waiting.
May 6, 2019
everyone friendly and respectful
May 3, 2019
I have been going to Katzen for several years and I have found the staff to be very knowledgeable, friendly and more than willing to help in any way they can. Any and all questions or concerns were addressed and I have never felt rushed.
May 3, 2019
The staff is knowledgeable, friendly and professional.
May 2, 2019
My appointment was at 1:00 and I was not called until 1:47. Not seen by Doctor until close to 3 PM. Front desk said that a testing machine malfunctioned. I lost my work due to machine malfunction that is not under my control. I believe at least I should be compensated by waiving my copay.
May 2, 2019
I am very satisfied with everyone
May 1, 2019
Besides Dr. Zimmerman and Dr. Giannas, all of the Staff are pleasant and helpful. I would and I have recommended Katzen Eye Group.
May 1, 2019
Friendly and knowledgeable staff . I did not wait long maybe 15 of my appointment time.
May 1, 2019
i HAVE A RULE AGAINST RECOMMENDING ANYTHING TO ANYONE. I DON'T WANT THEIR FEEDBACK IF THEY ARE NOT PLEASED.
Apr 29, 2019
Very satisfied with the service to date. The staff and the assistants are professionals and provide excellent services.
Apr 29, 2019
I love the fact that you send me a reminder of my appointment and I'm able to sync to my google calendar no problem.
Apr 29, 2019
Everyone was very courteous.
Apr 29, 2019
A very nice receptionist greeted me helped me out I only waited under five minutes to be called back to see the doctor and he was extremely nice and answered all my questions and spent a lot of time with me I would definitely recommend this group to all my friends and family
Apr 25, 2019
Everyone at Katzen is nice and professional. I never feel rushed.
Apr 25, 2019
Excellent service over all
Apr 24, 2019
Dr. Zimmerman and her team provided excellent care and service from the initial examination to post-op.
Apr 24, 2019
people were courteous and helpful
Apr 23, 2019
very knowledgeable prompt and friendly service.
Apr 23, 2019
I have always been pleased with my visits - the quickness in being seen & the respect given by the staff & Dr.'s
Apr 22, 2019
The front desk was very nice, the doctor was not friendly and the man who should have helped me order my glasses was an asshole. I ordered my glasses from a different place and I will not come back next year for a eye exam. My son goes to the towson office and that office is way better then the Rosedale office!!!
Apr 22, 2019
Easy reminders. Friendly people check you in fast. Everyone is very professional .
Apr 22, 2019
Katzen Eye Group in Rosedale are wonderful. When I walked in I was greeted from the receptionist and registered right away. The staff that does the eye tests are very nice and thorough. And Dr. Zimmerman is just wonderful. Made me feel very comfortable and explained everything that she would be doing during my cataret surgery. I call her my miracle worker. I was almost blind in my right eye and couldnt see 2 feet in front of me with glasses. Now I can see clearly far away and that is without glasses. They are a great group of people.
Apr 19, 2019
Dr. Zimmerman is the best. Staff is friendly and efficient.
Apr 19, 2019
Outstanding from registration to wonderful care provided in a friendly and professional manner.
Apr 19, 2019
Amy Zimmerman has been my doctor for more than 25 years. I could not get any better treatment from anyone else. I live on the Eastern Shore of Maryland and travel (except in bad weather) to her specifically.
Apr 18, 2019
The staff was very friendly
Apr 18, 2019
Your premises are clean and modern and the staff friendly and professional. I liked having the camera vs the drops. I would go any where else. We have been with you for many years.
Apr 17, 2019
Workers are very friendly and Dr. Giannas knows what he is talking about.
Apr 15, 2019
The office and waiting area are comfortable. The staff is very pleasant. Dr. Grodin is thorough and explains the tests my condition in a way that I can understand.
Apr 15, 2019
The service I received and the professionalism of the staff was great. I was very satisfied with my visit.
Apr 14, 2019
Dr. Zimmerman is the BEST! The staff are very professional and really involved in my over all care.
Apr 12, 2019
Satisfied customer. the services provided are professional and congenial.
Apr 12, 2019
My personal rule is to not make recommendations. I do not wish the feedback from others if they encounter some problem. it just is not rewarding. This practice is like all the other medical practices. Production line through processing with the bare minimum of professional face time with the customer. it is all economics driven.
Apr 12, 2019
Friendly service and Dr. Amy is wonderful
Apr 10, 2019
Nice staff and terrific experience with Doctor.
Apr 10, 2019
The entire crew is very professional and timely.
Apr 10, 2019
The office personal are the most pleasant and courteous staff I have encountered. Dr. Zimmerman is such a wonderful and friendly professional. She explained everything so clearly.
Apr 8, 2019
Great online presence! The website is very easy to follow. Information is clear and concise. Office staff was friendly and helpful.
Apr 8, 2019
Great front stafd, enlightening techs & Dr.
Apr 8, 2019
I had a eye infection and was seen very quickly.
Apr 7, 2019
Everyone I came in contact with was friendly, efficient and professional, during my visit.
Apr 5, 2019
I have always had very good experiences with Katzen. I only problem this time was the wait time in the exam room.
Apr 5, 2019
Ester was very friendly and informative and explained everything to me. And I have forgotten the lady at the front desk( it was her birthday 4/2 she has always been excellent.
Apr 4, 2019
Good people and good service...
Apr 3, 2019
Always treat patients with kindness and welcoming! From routine eye Care to cataract surgery, they provide outstanding services!
Apr 1, 2019
I loved having the picture taken of my eyes, so that I didn't have to get the drops in my eyes. It made my time there shorter, yet my exam was very thorough.
Apr 1, 2019
Very professional and prompt group. Dr Zimmerman is VERY GOOD . she is exact and to the point and doesnt rush you. she make you feel comfortable as she goes thru the procedures.
Mar 29, 2019
As always I was treated with courtesy land careful medical attenton.
Mar 28, 2019
Service was fast and friendly
Mar 28, 2019
This appliesto the ROSEDALE office only... I was her for a followup for Cataract surg ery the previous day. I found this location much more relaxed,the staff was pleasant, and the Doctor took more time to talk with me. Also, I felt an effort was made to explain things a lot better.
Mar 28, 2019
Excellent staff and doctor
Mar 28, 2019
My wife and I have been patients of Dr. Zimmerman for many years, and have followed her from office to office. She is an exceptional and highly professional physician in whom we have total confidence in her management of our vision care/health. Additionally, she is a warm and caring healthcare provider who focuses on her patients. Dr. Zimmerman goes above and beyond to explain results, and answers all questions/concerns, She is a 10 out of 10!
Mar 27, 2019
Great place!!! Folks were super friendly, gracious, and professional.
Mar 27, 2019
This was my first visit to Katzen. Patient check-in was fast and efficient and I was seen in timely fashion according to my scheduled appointment.
Mar 26, 2019
I was given an appt date and time with an email to confirm the appt. I called the office for another reason and was told I had no appt on that date. I was coming from another state and had I not called I would never have know that the office messed up! I asked for feedback as to how this happened in an email and no on ever responded.
Mar 25, 2019
Dr Zimmerman is great. She is very professional and knowledgeable.
Mar 25, 2019
The office was very clean. The entire staff from the front desk person all the way to the doctor was very friendly and professional. I will definitely be back.
Mar 25, 2019
Excellent. Staff was great the service was great. Waiting time is always a factor. They passed with flying colors. From the time I arrived from the front desk to the nurse it was extremely great. The doctor was patient and explained the surgery from beginning to end. Excellent facility.
Mar 25, 2019
Dr Zimmerman and staff are always there when you need them. I got excellent care from the time I called to make the appointment!
Mar 25, 2019
Great service! Text reminders are very helpful!
Mar 23, 2019
Ok itās good to check back with your patience to see how the appointment went. So times things donāt always go like you planned. I am over all please.
Mar 22, 2019
Dr. Crichtan and his assistant was wonderful! Everyone was so friendly. I highly recommend this practice! Lynda S.
Mar 21, 2019
Couldn't have went better, especially considering it was a same day appointment for a first time consultation / treatment.
Mar 20, 2019
Check in . I didn't want to learn to do the check-in so, it was done for me "thank you" some of us like a little personal service!
Mar 20, 2019
I had a very pleasant appointment at the office . The staff is friendly and very accommodating.
Mar 20, 2019
The new location and office is very nice, the staff is very professional, we were happy to see Dr. Crichton. I brought my granddaughter and greatly appreciated the children's service; I forgot to ask what her vision actually is as far as 20/20.
Mar 20, 2019
I was able to schedule an emergency visit on Saturday to be seen on Monday! Front staff excellent ..very helpful. Back room staff the same...very thorough visit by doctor. She was even training someone. I was very pleased that I had chosen this place!
Mar 20, 2019
Awesome staff and pleasant staff.
Mar 20, 2019
Every one is very courteous and kind as they take you from room to room.
Mar 19, 2019
I would Recommend Katzen Eye Group, but only the Rosedale location. If you do go to the other sight, take breakfast and lunch with you and whip out a chest board. You'll have time to finish the game with those wait times. The doctors, at both sights are good though. My other answers will be specific to Rosedale only.
Mar 18, 2019
the staff was great, especially Dr. Amy Zimmerman, she was fantastic.
Mar 18, 2019
The appointment was timely I was meet with a friendly face and the service was great all of my questions were answered and each precedure was explained clearly.
Mar 18, 2019
One of the few places your appointment time means something.
Mar 15, 2019
I am always in and out in a timely manner. They are so thorough.
Mar 15, 2019
Love the Rosedale facility! Very orderly, organized, and clean. Staff on duty very courteous and professional techs good as well.
Mar 14, 2019
Only problem was waiting way too long to see the Dr.
Mar 13, 2019
Dr Zimmerman and staff are wonderful. Professional, caring, and knowledgable group. Dr. Zimmerman while going over her notes noticed that i had asked a question at my appointment that i had forgot about. This busy doctor called me to answer that question at around 8pm that night. Outstanding doctor and staff. Doctors just do not do that anymore.
Mar 13, 2019
Great experience, successful surgery, friendly staff.
Mar 13, 2019
Friendly atmosphere and easy assess. Love all the doctors
Mar 13, 2019
EXCENT SERVICE Best eye exam. I have had in a long time. Dr. explained everything in a way I understood what he was talking about. Answered any questions I had.
Mar 12, 2019
1 hour and 1/2 wait! Said the computers were done. I was there just for contact wear
Mar 12, 2019
I was not very happy with this appointment! I had a 9:30 appointment and was not seen by the doctor until 11:15! That is much too long of a wait! I also had problems the next day! My right eye was still dilated when I awoke on Saturday morning! More than 24 hours after the dilation! I was seeing prisms and was very off balance! My eye was running with a thick discharge! I called the emergency number at Mercy and left a message for the on call doctor! I never received a call back! I called the Ridge Road office and left a message for Dr. Grodin and never received a call back! My eye remained dilated and filled with discharge until Sunday afternoon! This is unacceptable to place a call and never receive a call back! I am not happy with how this was handled!
Mar 12, 2019
Prompt,thorough,&pleasant experience
Mar 12, 2019
everyone was very helpful and friendly
Mar 12, 2019
any one with children should go here
Mar 12, 2019
had a problem with insurance, but connie took care of the problem and I was able to get the treatment needed. thank you connie
Mar 8, 2019
The staff is wonderful. Dr. Zimmerman is the best and the wait time is Minimal
Mar 6, 2019
It was a great experience.
Mar 6, 2019
Friendly, clean and helpful. Most of the people are very friendly, Had a couple who need to learn to deal better with patient.
Mar 5, 2019
staff are friendly & professional
Mar 5, 2019
Every time I have an encounter with Connie M., it is uncomfortable and abrupt. When I arrived a the office, I signed in. Another woman came behind me and signed in. She waited on the woman after me. Luckily I waited in a chair close by. She never looked a the log in sheet. Finally, she asked me why I was there. She is VERY terse when she waits on me. God forbid if she get busy and flustered..... If I did not like the practice and the physicians so much, Connie M. would cause me to change physicians.
Mar 4, 2019
I would absolutely recommend Dr. Giannas to a friend, but unfortunately the Katzen Eye Group is not so impressive. The wait time was horrible during my last visit. I was told that my appointment time was much later than when I had arrived. I told that girl at the front desk that I had an email reminder and a phone call reminder providing the time of my appointment as well as my appointment card. She didn't seem to care and said that someone must have given me the wrong time. She said that someone had made an error in scheduling and that there wasn't anything that could be done. I find it hard to believe that an appointment card, email reminder and phone call reminder all had the incorrect appointment time. Although, very frustrated I chose to stay since I had left work early for my appointment and knew that getting another appointment scheduled soon would be impossible. I was not the only one that had to wait either. Fellow patients were complaining, out loud! One in particular shared that on his previous visit he had been left in an exam room for over 2 hours only to learn that he had been forgotten. I personally would never have waited 2 hours without saying something. During this visit though his wife, the patient, had been forgotten or her record misplaced because it was only after saying something did they learn that she would not have been called if they had not inquired. I too inquired after waiting for quite a while and watching patients who came in after me get called in before me. The person that I asked said she would check and after I was told that it shouldn't be too much longer before I was called. She wasn't sure what had happened. I even complained to Dr. G and he apologized. Not his fault, but it certainly makes you think twice about coming to this office. I am told that the other Katzen Eye Group office, I believe in Towson, is run completely differently and wait times are very low.
Feb 28, 2019
They have amazing workers
Feb 28, 2019
Very thorough examination.
Feb 27, 2019
As a customer for some time now I find just a very good overall professional presence with my visits to your office. I like the staff and come away with a complete feeling of people looking out for me.
Feb 27, 2019
Very Efficient. I was taken back within 5 minutes of my appointment time. This is always a plus for me. Everyone was friendly and efficient.
Feb 27, 2019
The assists seemed very lost. The young lady Who felt with my initial assessment was excellent. Unfortunately there was a second older assistant that entered my waiting room door on two separate occasions attempting to place another patient in my room while I was patiently waiting to see the doctor. Rather than asking if I were still waiting for the doctor, she began loudly complaining in the hallway about me still sitting in there.I think she was under the impression I had already seen the doctor and just wasnāt leaving. In actuality, I had been waiting in the dark room for 35 min at this point. When the doc came in he was friendly and nice, but do not go if you are on any time of schedule. Appointment was at 3, got out of the room 5:15.
Feb 25, 2019
Everyone was very friendly and efficient the facilities is very nice
Feb 24, 2019
Great people make you feel like you are important
Feb 22, 2019
Perfect service on a snowy day.
Feb 22, 2019
I am extremely happy I go to Katzen. I find the front desk people friendly, the techs are adorable and professional, and my doctor, Dr Patel, is the sweetest most wonderful man. I am very happy with the results of my cataract surgery that he performed. I can't wait for the other eye to need the surgery and I hate surgery. That's how good the experience was.
Feb 21, 2019
very friendly, accommodating, and professional
Feb 21, 2019
The staff is awesome, wait time limited. Your concerns are addressed and explained in terms that are easy to understand.
Feb 21, 2019
friendly, thorough and fast
Feb 21, 2019
I found my experience to be very pleasant ...Staff very professional, very pleasant office, seen immediately once signed in...education and explanation re my exam and findings...I will certainly continue to use Katzen Eye for my optical needs...
Feb 21, 2019
The Katzen Eye Group is a great group of people to work with. From the moment We walk in the door until we leave everyone was very friendly and helpful.
Feb 20, 2019
Well oiled system, Drās & staff are great, everything goes very smoothly
Feb 20, 2019
Everyone is extremely friendly and professional.5 stars.
Feb 20, 2019
People were nice and i didnt have to wait long
Feb 20, 2019
Dr. Zimmerman is very very nice everyone that works there is very cordial
Feb 20, 2019
This time I did not had to wait very long. I only had to wait for my eye drops to effect. My eyes.
Feb 18, 2019
Fast, courteous, professional service. Dr. Giannas is great!
Feb 18, 2019
The quality of service is great. But to spend 2 hours to get your eyes examined is just too much. My appt was at 11, and did not leave the office till 1pm. I did spend any time at getting eye glasses. I had to leave .
Feb 18, 2019
I never offer such recommendations.
Feb 16, 2019
It has always been a great experience in coming there . You are in and out so quickly.
Feb 15, 2019
I had the best exam I have ever had everyone was very courteous I knew what theyāre talking about I would definitely recommend their services to anyone
Feb 13, 2019
Dr Harland in the Retina Center and his staff are the best, as are, all of our Kartzen eye doctors and staff, and, at several locations, we have been to Rosedale, Towson and Belair, great professionalism, help and courtesy.
Feb 13, 2019
All staff members we came in contact with acted in a pleasant and professional manner, treated my wife and I very well, and explained the details of what was about to occur, which put us at ease and made our visit a pleasant experience. They supplied us with printouts of our RX results rather than a prescription RX that only doctors can interpret. We decided to purchase our eye glasses from them and found their prices very competitive. I highly recommend Katzen - Rosedale for any of your eye problems.
Feb 7, 2019
It was really nice on how smoothly this operation works on going from one person to another and especially in a timely fashion
Feb 7, 2019
I love this new eye doctor team.They're very professional and take caring for you as if you're a family member.I'll definitely will be back.
Feb 7, 2019
MY APPT WAS 3:20 AND I DIDNT GET SEEN UNTIL ABOUT 3:45. THEN THE DR SAW ME AND DID SOME TEST BUT THEN PUT DROPS IN MY EYES AND SAID HE WOULD BE BACK IN ABOUT 10 MIN. WELL, NEEDLESS TO SAY HE DIDNT COME BACK FOR AN HOUR!!!!! I COULD HEAR HIM SEEING ANOTHER PATIENT. WHEN HE FINALLY CAME BACK HE LOOKED AT MY EYES FOR 2 MIN. AT THIS TIME IT WAS 5:15! I TOLD HIM MY TIME IS JUST AS VALUABLE AS HIS!!!!!. WHAT SHOULD OF TAKEN ABOUT AN HOUR TOOK OVER TWO HOURS. NEEDLESS TO SAY I WILL NOT BE GETTING MY GLASSES FROM KATZEN.
Feb 7, 2019
Dr. Giannas was very professional and explained to me with every detail all the tests he did. I am really satisfied.
Feb 6, 2019
The service was very good. I was very satisfied.
Feb 3, 2019
I was exceptionally pleased that I was seen quickly and given a thorough and detailed exam. Dr Grodin is a calming presence and he explains everything very well. The office staff is friendly and ready to help. Overall excellent experience.
Feb 1, 2019
Great staff they are very friendly. Never had a bad experience at all.
Feb 1, 2019
Everyone here was so nice! Waiting room, exam room and bathroom were clean too! Great place & great staff!
Jan 31, 2019
My visit was awesome! I was super nervous because I'm just not a big fan of medicine especially in my eyes! I wish I could remember her name, but the young lady that went in the room with me who also administered those scary foreign drops for dilation lol...she was so good to me she was patient while I talked about my fears, she answered all my questions without the usual irritation that you get from staff members when the patients ask questions (as if we don't have the right to be fearful or have questions concerning our health, our eyes and what goes in them)....I wish it was in my power to give her a raise for her kindness, thoroughness and patience toward me.. Dr. Patele ( forgive me if I'm spelling it wrong) he was good to me as well. He was soft spoken, gentle with handling my eyes and also throughly answered my questions concerning the initial reason for my visit. I have left doctors offices crying because of terrible service so I wouldn't miss the opportunity to praise a company demonstrating excellent people skills, professionalism and an overall love and care for what they do...
Jan 31, 2019
Great doctor, great staff in all aspects, timely appt
Jan 31, 2019
Everyone was very pleasant and professional.
Jan 29, 2019
5 stars. Everything was great.
Jan 28, 2019
Front staff was great. The Doctor was easily irritated.
Jan 28, 2019
People friendly and helpful - took time to answer any wuestions
Jan 26, 2019
The office visit went well. The staff was friendly and the doctor seemed knowledgeable.
Jan 25, 2019
I had a good experience at the office. Everyone I encountered was pleasant. I did not have to wait to be seen and the doctor came into the exam area quickly. The doctor was thorough and explained everything that was being done.
Jan 25, 2019
I'm always seen on time. Everyone is nice and easy to talk to. Dr. Zimmerman is a very caring physician and I would recommend to anyone.
Jan 23, 2019
I like that Katzen offers everything you need for your eye care.
Jan 23, 2019
All the doctors I have seen at the Katzen are extremely kind, friendly and professional.
Jan 23, 2019
The staff was super friendly!!!
Jan 23, 2019
Friendly, efficient service. Very knowledgeable and helpful.
Jan 21, 2019
Very friendly and professional people.
Jan 21, 2019
Efficient and nice. Everything was fine. Really like Dr. Zimmerman.
Jan 17, 2019
Love this office everyone is so kind and friendly ans very professional this is one of the best offices i visited and so glad i switched drs
Jan 16, 2019
I always get a very thorough eye exam here.
Jan 14, 2019
Dr.Zimmerman is very nice and understands how u feel the staff is very pleasant also and Amy was very helpful going over the procedure I have to have
Jan 14, 2019
The doctor was excellent. The technician was awkward and spilled fluorescein on my leather jacket.
Jan 14, 2019
Always attentive to my needs. Friendly and supportive team. Highly trained staff.
Jan 14, 2019
Dr. Zimmerman is the best!
Jan 11, 2019
Katzen eye group is an excellent place to go to. They are very good at what they do.
Jan 11, 2019
Doctors have been great. The others are what they are. Unimpressed
Jan 10, 2019
I love Katzen's Rosedale location. Everyone is so friendly and the office is so run so efficiently.
Jan 9, 2019
Everyone at the Katzen Group is helpful and courteous and goes out of their way to assist you. Dr Giannas is an amazing doctor. We drive 40 minutes to go to this office for Dr G and the rest of the staff is great too.
Jan 8, 2019
I can not tell you how much appreciate Dr. Grodin working so hard to save my vision means to me.
Jan 6, 2019
Dr. Zimmerman is very caring, comforting, professional, and personable. I highly recommend her.
Jan 5, 2019
Dr. Giannas was very thorough with his examination and explained to me things no eye doctor had explained tome in the past. I am very thankful
Jan 4, 2019
I was very pleased with the prompt, professional service I received. Everyone was helpful and efficient.
Jan 4, 2019
Everyone was very helpful
Dec 31, 2018
Kind, friendly and professional staff from beginning to the end.
Dec 28, 2018
Was very impressed Katzen Eye Group. Will very likely recommend to others. Intend to make this my permanent eye dr.
Dec 28, 2018
Reply
Received extremely thorough/complete eye exam from Dr. Casey and her assistant, left office confident eye exam was complete and acccurate. Package price for new glasses reasonable.
Dec 27, 2018
Very happy with the service at Katzen!
Dec 23, 2018
Did not have to wait. Dr. Patel is a great doctor. I have a lot of faith in him.
Dec 20, 2018
A prescript that I needed was not ready and I needed to go out of town. One of the ladies went above and beyond and helped me by finding a pharmacy near the hotel I was staying at so that I could pick them up once I got in town. Thank you so much for all your assistance.... All of there staff is always very helpful.
Dec 20, 2018
Always a pleasant experience.
Dec 20, 2018
Dr. Giannas is the best!!! He is vert thorough and takes the time to educate the patient.
Dec 19, 2018
Friendly people and very competent doctors
Dec 14, 2018
The only optical office that requires full payment up front when ordering glasses. Would give a 10 if not for this.
Dec 13, 2018
very friendly, very clean, staff very knowledgeable
Dec 10, 2018
very courteous very helpful
Dec 8, 2018
Always friendly and competent service by all contacts at the office.
Dec 7, 2018
Everyone is very pleasant and helpful.
Dec 6, 2018
Dr. Zimmerman is an excellent doctor and my eye sight is great. I would recommend her to others.
Dec 5, 2018
A visit to Katzen Eye Group-Rosedale is always a pleasure.
Dec 3, 2018
Doctor and entire Staff from signing in to getting glasses made you feel welcomed and were all professional. Short waiting period.
Dec 3, 2018
I always have a great experience when going to the rosedale location.
Nov 29, 2018
Dr Zimmerman has always been great. Office staff as well.
Nov 28, 2018
Been trusting Dr. Zimmerman with my eyes for a long time. My wife and I love her.
Nov 23, 2018
Short wait time (if any) and the doctor and staff are always professional, courteous, thorough, and knowledgeable regarding any and all aspects of the examination and other existing conditions.
Nov 23, 2018
Very professional and all are fantastic!
Nov 21, 2018
I always feel well taken care of at Katzen, Rosedale, office.
Nov 19, 2018
Timely check in, courteous front desk, friendly staff
Nov 19, 2018
Everyone is friendly and courteous. The process from registration through initial evaluation by an optical assistant to the final assessment by the MD is very efficient.
Nov 19, 2018
Satisfied with the services to date.
Nov 16, 2018
Excellent Doctors and service.
Nov 16, 2018
Dr. Zimmerman is the best! Nothing else to say!
Nov 16, 2018
very organized. very attentitive
Nov 16, 2018
Staff are wonderful. Dr. Patel is the Best.
Nov 15, 2018
The service at Katzen and Eye was expeditious, thorough and friendly. The doctor make me feel comfortable even though he found something of concern and was not satisfied until he got a commitment from a specialist to see me immediately. This eased my tension, greatly. If there are errors in my review, please excuse them as I still have blurred vision.
Nov 14, 2018
Appreciate all the care provided by everyone
Nov 12, 2018
I have never had anything less than a great experience at Katzen. The reception and check in makes you feel like you are very important to them. Your care is given with the utmost care and concern from beginning to end. Doctor Grodin takes the time to explain every aspect of your carer in an easy to understand manner.
Nov 12, 2018
My nurse , and my Dr. Zimmerman was very nice
Nov 10, 2018
Everyone that work there is very polite with positive attitudes. Very clean. Dr. Crichton explained everything to me which I liked.
Nov 9, 2018
Dr. Giannis is the best and the staff there are very helpful and courteous.
Nov 8, 2018
Katzen staff took the time to check me in and it was fast. From the beginning to the end it was extremely great experience and I appreciate the staff and the dr for the great service.
Nov 8, 2018
I do not recommend to others as a personal rule. Hence the level 5 selection.
Nov 7, 2018
everyone is always so professional and helpful .
Nov 7, 2018
Very prompt service with courteous staff
Nov 5, 2018
Excellent staff from top to bottom
Nov 2, 2018
The people are prompt, knowledgeable and friendly. My visits are always enjoyable..
Nov 1, 2018
I have been at other Eye places and I find that Katzen Eye group has the fastest service.
Nov 1, 2018
Very professional and informative
Oct 31, 2018
All the workers were professional and courteous very very very nice people
Oct 31, 2018
Highly pleased with service provided
Oct 31, 2018
I never experienced the level of knowledge and care like Iāve had at Katzen. With extreme myopia and other conditions I finally feel like my care will be properly handled.
Oct 31, 2018
Dr. Zimmerman and the staff are professional, kind, courteous and on time. Dr. Zimmerman is an excellent surgeon.
Oct 31, 2018
Great service! Nice doctors and staff!
Oct 29, 2018
Pleasant and very organized staff.
Oct 29, 2018
Greatly appreciate giving me a same day appointment.
Oct 29, 2018
Always very good experience I highly recommend this location
Oct 29, 2018
I always get professional service and will continue to come there.
Oct 29, 2018
Prompt and courteous service with plenty of parking.
Oct 29, 2018
Everyone was so professional. Fantastic!
Oct 27, 2018
Dr Amy Zimmerman is the best. When I came in to check my cataracts, she noticed after the eye exam that Dr Amy Zimmerman is the best. my angle of vision was closing and it was necessary to perform a Perpheral Iridetomy on my left eye. She performed the procedure and told me to make an appointment for 4 to 6 weeks for the right eye. Had the cataracts been ready for removal this would not have been a problem. When she found out my husband was coming the next week for an annual exam she told the appointment clerk to make me an appt before his so that the second eye could be done to save us another trip because we lived away. 45 minutes away.
Oct 27, 2018
Great Service Excellent Doctor
Oct 26, 2018
I found the doctor to be very thorough and tested my eyes with techniques I haven't seen before.
Oct 26, 2018
Quick, friendly, and thorough.
Oct 25, 2018
Excellent service and medical check up by Doctor Harlan.
Oct 24, 2018
The whole moment that I was there, I was seen and found the problem with my eyes. I was out of the office in a short time.
Oct 24, 2018
The service & staff is very nice
Oct 22, 2018
My retina tore on a Wednesday evening and by Thursday afternoon the wonderful doctors at Katzen had seen me and repaired the tear with a laser. So quick and painless - even for someone like me, who is completely terrified of anything near my eyes. Thank you for everything!
Oct 22, 2018
Dr.Crightin was excellent. He answered all of my questions and made me feel very relaxed. Great bedside manners.
Oct 22, 2018
Everyone was super. Will not hesitate to recommend family members.
Oct 22, 2018
Very professional and speedy service@
Oct 19, 2018
The staff is always friendly, knowledge and patient- needs oriented. Outstanding care and service!
Oct 18, 2018
I am thoroughly impressed with the quality of service provided at Katzen Rosedale. Everyone is courteous and kind and make clients comfortable. Dr. Patel is awesome in his explanation of what he sees and and changes from prior visits. Thank you all for making my visit there a comfortable one. Keep up the awesome work!!!
Oct 18, 2018
Excellent eye care in a friendly and efficient office.
Oct 18, 2018
I love how sweet and caring everyone is here. I never feel afraid when getting my exams done with Dr.Zimmerman
Oct 17, 2018
Dr Harlan, a Retina Specialist, is Absolutely The Best, knowledgeable, professional and soo friendly, as is his staff at 3 convenient locations.
Oct 17, 2018
Timely, friendly and courteous service. Spaciois environment.
Oct 15, 2018
If you need help with your vision this is the place to go.
Oct 15, 2018
Dr. Patel saved my eye sight by casting a wide net of testing to find out what caused my sudden eye condition. For that I am very grateful!
Oct 15, 2018
Dr. Giannas has always been very helpful.
Oct 13, 2018
Dr Zimmerman and the staff are awesome! Great surgeon with a fantastic way of making patients feel comfortable.
Oct 12, 2018
I've had positive experiences as have family members with physicians, staff and opitucal department.
Oct 8, 2018
Very comfortable eye examination by Dr. Patel at Katzen Eye Group. I had a broken blood vessel that circled in the whites of my eye, Dr. Patel kindly asked me medical questions, then explained the diagnosis to me after looking into the center of my eye, reassured me that my eye will be ok. I also received this appointment within a couple of days. I really like Dr. Patel and his associates and the associates up front who made my appointment at Katzen Eye Group very relaxing.
Oct 8, 2018
I always have a great experience at Katzen Eye Group and would recommend to everyone.
Oct 8, 2018
Everyone was courteous, mannerly and knowledgeable
Oct 5, 2018
The doctor was very ice and calm. He informed me of everything he needed to do and told me what I could expect.
Oct 5, 2018
very efficient exam and friendly staff
Oct 5, 2018
Service was prompt and fast. Can't go wrong with Katzen eye
Oct 1, 2018
I appreciate the doctor taking the time to show me on the computer the pictures they took of my eye. He explained everything thoroughly.
Sep 27, 2018
Great customer service and I love Dr. GIANNAS
Sep 27, 2018
Very happy with my care at Katzen Eye!
Sep 26, 2018
I really like the online reminders of appts they help me keep my appt and time straight
Sep 26, 2018
I've been seeing doctors at Katzen for years. I find Dr. Zimmerman's office close to home, convenient and easy to get to.
Sep 24, 2018
The staff is wonderful and everyone is caring and have great bed aide manners.
Sep 22, 2018
Excellent care is provided each time
Sep 21, 2018
Excellent facility and staff
Sep 20, 2018
I was late for my appointment but the staff was still willing to fit me in.
Sep 20, 2018
Besides being very professional and friendly, I was taken right in at my appointment time (same experience earlier this year). Dr. Patel was not rushed and explained everything in detail.
Sep 20, 2018
The office staff was very nice and efficient. The Doctor was very good and thorough.
Sep 19, 2018
Excellent Doctors, great courteous service.
Sep 19, 2018
Staff were very professional and friendly.
Sep 19, 2018
Dr. Patel and his staff was extremely friendly and professional. This was the first time I needed eye surgery and I was a bit concerned. This office was recommended to me so I had to choose a doctor. Once I had my first visit the staff made me feel at ease and explain everything they were doing and the procedure I need. I am extremely satisfied with my choice and would recommend this office to anyone. That needed surgery or glasses.
Sep 17, 2018
Well organized front end. THorough exam andd explanations.
Sep 15, 2018
Excellent group eye practice
Sep 15, 2018
Love dr Zimmerman and the group at Rosedale office
Sep 15, 2018
My husband and I love Dr. Zimmerman!!! We cannot think of going to any other eye doctor. She is always such a pleasure to see , very knowledgeable and treats us like family!
Sep 15, 2018
Super efficient and caring staff
Sep 14, 2018
I always have a pleasant visit and everyone is always eager to assist you
Sep 14, 2018
Staff are friendly and respectful.
Sep 14, 2018
Very professional and friendly.
Sep 12, 2018
Very professional. Love Dr Zimmerman.
Sep 11, 2018
Very grateful you were able to see me though I was 45 minutes late due transportation issues.
Sep 10, 2018
Dr. Zimmerman was excellent. My eye site is excellent in the eye she did. I will recommend her to my friends and family.
Sep 10, 2018
Quick service but moved around from one room to another.
Sep 9, 2018
Love dealing with dr Zimmerman and Katzen
Sep 6, 2018
The online service is very good.
Sep 5, 2018
The support staff is very helpful, friendly, and efficient. The care received from the providers is top notch.
Sep 3, 2018
Dr. Gianni is the greatest.
Sep 3, 2018
Dr. Gianni is great. He is very thorough and knows his stuff. Excellent customer service.
Sep 3, 2018
Love dr Zimmerman she is great with her patients
Aug 31, 2018
Employees very kind and pleasant.
Aug 31, 2018
First time at this office with my daughter and I was very pleased. Office staff was friendly and very helpful. The office waiting area was very clean and gave me a at home feeling. Would definitely recommend to family and friends.
Aug 31, 2018
People are very professional and we'll trained enjoyed the visit
Aug 30, 2018
Was seen promptly, everyone was very professional.
Aug 29, 2018
Dr. Amy is a trusted, caring and efficient doctor. I especially appreciate her listening skills and recommendations. She is the BEST! The only (minor?) comment that keep Katzen from a 5-star rating is that the person preparing me for the examination was overly businesslike and showed not even the smallest sign of a smile. We older patients like being treated with a pleasant demeanor. And not as a simply a "bother".
Aug 29, 2018
You were all accommodating and made me feel relaxed and cared for.
Aug 29, 2018
Have been coming to Katzen for many years. Love the service of staff and doctors. Have been treated with care and respect.
Aug 27, 2018
It was a good experience. Very professional
Aug 24, 2018
Very extensive exam. Great techs and Dr. Amy is awesome at explaining everything you need to know.
Aug 23, 2018
I love this office the staff is very friendly and respectful and the doctors are awesome
Aug 22, 2018
Dr.Grodin, Dr Zimmerman and staff are great! Never wait more then 10 minutes. The three facilities that I have been in are always clean. I would not trust my eyes to anyone else!
Aug 20, 2018
very friendly people very knowledgeable enjoyed the visit
Aug 19, 2018
The staff are very friendly helpful and understanding
Aug 17, 2018
I love Katzen eye group, I might not refer a friend only because I don't want the practice to get too busy to see me ;-)
Aug 17, 2018
The service is great and the Dr. was excellent and caring.
Aug 17, 2018
Very efficient checkin, check out, friendly staff, good doctors, wi-fi
Aug 16, 2018
Always a pleasure going in for an appointment at the Rosedale office. The staff treats you like you were family, not just a patient. Warm and caring environment.
Aug 15, 2018
The technicians are very nice. They all have great personalities and they let you know exactly what they are going to do so you aren't surprised with what they are doing. Dr. Casey is very knowledgeable and explains in detail if you have any eye issues.
Aug 15, 2018
Thank you, For a job well Done all you do for each patient .
Aug 13, 2018
Clean office. Friendly, very capable staff. Always a pleasant experience for me even when my eyes and nerves are being bad.
Aug 13, 2018
Everything on time and professional
Aug 13, 2018
Everyone from the check in desk to the exam room to the glasses station were super helpful and kind!! Looking forward to my next visit.
Aug 12, 2018
I was very satisfied with my care and my son's care my only suggestion would be to have a bigger variety and more selective section of glasses I was able to find the pair but it took me awhile because I feel like all of the glasses or the same other than that top-notch care
Aug 11, 2018
EXCELLENT SERVICE!!! VERY pleasant and efficient staff!!
Aug 9, 2018
Iām only giving a 2 due to the front desk staff. I thought she was very rude and I felt like I was inconvenience. My son has been coming there for years and this is the first time we have ever encountered this problem.
Aug 8, 2018
Dr. Zimmerman is the best and most thorough eye doctor and surgeon I have ever met.
Aug 1, 2018
Both Dr. Giannas and Dr. Zimmerman are tops. They take the time to listen and to answer and explain any questions I have. All the Staff at Katzen Eye Group-Rosedale are pleasant, friendly and helpful. I have recommended KEG-Rosedale.
Jul 30, 2018
Staff was friendly and helpful. Wait time wasn't too long. Doctor Patel was very nice and his pre-check assistant was also.
Jul 30, 2018
Never rushed and always feel that the doctors are there to give a thorough exam and answer all my questions and explain everything they are doing
Jul 30, 2018
Doctors that I have dealt with are excellent. Overall, the service is good. On occasion, the wait time is a little long. My last visit, I was scheduled for a 10 a.m. appt. and wasn't called back until 10:45. That aside, I was satisfied over all.
Jul 30, 2018
I've been going to Katzen for over 20 years. I started out going to the Mercy location for years, then eventually using the Lutherville which I think is the fanciest optical office and now I've been using the Rosedale since they opened their doors. Everyone from the call center (in which one of daughters worked there) to the front desk through to the optical center are always friendly, nice, very accommodating to my large family, helpful and knowledgeable about insurance issues.
Jul 30, 2018
Awesome group, very friendly and helpful. I had every question answered before I even had to ask! Thank you
Jul 26, 2018
Had a great appointment. I don't like getting drops in my eyes, the technician did it in a way that didn't stress me out!!
Jul 26, 2018
Professional and friendly staff. Pleasant atmosphere. Short wait time. Thorough eye exam and great selection of frames.
Jul 24, 2018
Friendly & efficient staff. Dr Zimmerman is great. I am very comfortable about my impending procedure
Jul 23, 2018
Staff very nice and helpful efficient services on both of my visits wait time is minimal
Jul 23, 2018
Everyone at Katzen was great! I received a very thorough examination.
Jul 20, 2018
Great place with friendly people
Jul 20, 2018
Katzen Rosedale online presence is great. It provides many services such as online payment, convenient access to information, and so on.
Jul 17, 2018
I needed to be seen right away and I was given an appointment that same day I called.
Jul 17, 2018
Excellent staff. I very much like the doctor I saw. Very thorough.
Jul 16, 2018
Staff is very organized.
Jul 16, 2018
Everyone was great. Made you feel like they cared for you as a person.
Jul 13, 2018
This service has been very helpful.
Jul 11, 2018
Assistant called my name, Sharon, within 3 minutes of signing in; thought this was extremely quick. After having my eyes tested for pressure, the assistant said she had to ask me many questions since I was a new patient. I told her I was not a new patient, that I had cataracts removed by Dr. Zimmerman in March. She then checked the computer and my SS#, to note that I was the wrong Sharon. There was another Sharon waiting in the waiting room. The problem was, she didn't ask for Sharon Lastname. She just asked for Sharon. I don't know if the correct Sharon answered the call the first time, but I feel that the assistants should start calling both names, even if the names are not pronounce-able. The next assistant called for both my names, even though she didn't pronounce my last name correctly. At least I knew she wanted me.
Jul 9, 2018
Katzen is a very professional organization. Dr, Amy Zimmerman is very personable and she has a great bedside manner. I recommend her highly.
Jul 9, 2018
I have been coming to Katzen for my regular check up and the service has been exceptional every time I have been over the years. The staff are very friendly and always eager to help.
Jul 9, 2018
The staff and doctors are excellent. Without their help and guidance I may not be able to see. The doctors and surgeon's are exceptional and the staff in all positions, reception, billing, glasses, surgical, etc have been, not only, professional but considerate, compassionate, and caring to myself and my family as well. Thank you!!!!!!!!!
Jul 8, 2018
I'm always happy when I see Dr. Zimmerman, I've seen her for years and wouldn't change a thing. It's always a great experience from the e time you walk in till you leave , staff is great. Thanks, Jeanne
Jul 5, 2018
Super friendly and accommodating on short notice appointment needed. Much calmer environment compared to Timonium, York Rd., location and less feeling like I was in a strip mall
Jun 30, 2018
I have Katzen Eye Group - Rosedale to several of my friends who are looking for great eye doctors. The staff is very friendly, the waiting room is spacious and relaxing. There are many eye glasses to look at while you wait. The staff who conduct the exams are very friendly and relateable. They take their time with you, answer all of your questions, and make you feel very relaxed. I definitely enjoy going to get my eyes checked!
Jun 29, 2018
I love love love Katzen Eye Group!!! I've worn glasses since the 4th grade. My mom credits them with saving her eyesight after a terrible viral eye infection when I was younger. She took my sister and me to get our eyes checked regularly. We started at the Mercy office, then Lutherville, now Rosedale. Could not be more pleased with the service I received every time! I used to see Dr. Sportelli, but now see Dr. Creighton because Dr. Sportelli transferred. I saw Dr. Creighton for the first time last week and he was so friendly and knowledgeable. Cannot say enough good things about this place!! Definitely the best when it comes to your eyesight!
Jun 26, 2018
Pulling up to the clinic, I was not expecting much. However, when I entered the facility, I was amazed by everything from the customer service to the presentation. My husband and I, were looking for the best optical option for our insurance coverage. And as a medicare customer, you sometimes don't get the best. We would like to thank you for giving us an experience that made us feel great. Thank you.
Jun 25, 2018
The woman that took me to my room and did the initial exam could not have been any nicer and more knowledgeable very pleased with her
Jun 25, 2018
From the time you walk in the door and are greeted by the receptionist - to the time you walk out the door, you feel like the only person in this office. Very attentive, friendly and polite and knowledgeable. We are blessed and fortunate to be working with Dr. Patel.
Jun 23, 2018
I am very satisfied with the medical and administrative services. The staff is very knowledgeable and has the latest equipment for testing/evaluation.
Jun 21, 2018
Everything was done in excellence from beginning to the end of my appointment. Friendly and courteous staff. No better place to go for eyecare!
Jun 21, 2018
Dr. Harlan is the best. He has a great personality and we just love him.
Jun 20, 2018
The best professional care
Jun 18, 2018
Very efficient and courteous.
Jun 18, 2018
Very friendly, professional and welcoming environment. Always a good experience, the staff are all wonderful and kind.
Jun 14, 2018
Six in our family are seen at Katzen Eye Group in Rosedale. All the staff are cheerful, helpful, and efficient. Health professionals give thorough exams and explanations of conditions, needed tests, and procedures.
Jun 12, 2018
Everyone was friendly, helpful & knowledgeable. During my (transgender) son's appointment, he was treated with respect, and his chosen name & correct pronouns were used (a very big deal to a trans teen- and he was very relieved!). During my appt, Dr Zimmerman squeezed me in at the last moment, helped with my allergy eyes effectively and with kindness, and even called the pharmacy twice, when my first prescription was unavailable. Thank you, Katzen Eye Group: you are all the best!!
Jun 11, 2018
Quick, easy, painless. Overall great experience
Jun 11, 2018
very nice people. Put you at ease right away. Explains to you each step as they do it. Do a great job. If you ever need anything done for your eyes, this is the place to go
Jun 7, 2018
I drive all the way from Loudoun County Virginia to see Amy Zimmerman
Jun 4, 2018
Reply
Great people! And I just love Dr Zimmerman
Jun 4, 2018
Very happy with Dr. Zimmerman. Very much appreciated being seen within a few minutes of my arrival.
Jun 4, 2018
Wow, the new office and location is beyond comparison. Absolutely accommodating with a friendly staff. They aim to please and they do.
May 31, 2018
I have to say from the bottom of my heart, I canāt thank you enough for trying to save my vision. I came to you in a bad situation and Dr. Patel and Dr. Gordon made my vision better
May 31, 2018
Because thatās the best place they care for their patients
May 28, 2018
I wouldnāt trust my care anywhere else
May 28, 2018
Staff very kind and helpful
May 27, 2018
I am very grateful for all your doctors. They are very knowledgeable and professional!! They have saved my sight on more than one occasion and I am so happy I can come here and highly recommend this practice!! Thank you, Mrs. Toft
May 27, 2018
Dr. Gianni was amazing. Very thorough and explained everything
May 25, 2018
The Staff members were excellent and professional
May 25, 2018
I have had very good experiences with all the personnel at Katzen.
May 21, 2018
The service at Katzen is always great.
May 21, 2018
This was the fastest appointment I've ever had. Called back before my appointment time and minimal wait time between treatment and exam,
May 21, 2018
Office is orderly and clean. I didnāt have to wait for my appointment and every detail went smoothly from my contact fitting, to my glasses order. Everything was perfect. Staff are professional, organized and polite. Doctor was very knowledgable. Mary Lou was kind and pleasant.
May 20, 2018
Very pleasant people with excellent service. I felt healed from just been talk to by this people. I was treated like a baby in my mother's arm. Thanks Katzen eye group in Rosedale.
May 17, 2018
Great experience. The staff was extremely curtious and helpful. The doctor was thorough and took care with the examination. Then a staff member, named Mike, did an amazing job helping me pick the correct frames.
May 16, 2018
I love Dr. Zimmerman she is the best. and her staff is always on the ball
May 16, 2018
Everyone is very efficient and Dr. Zimmerman is the greatest.
May 16, 2018
My son is 7 years old and the staff made him feel very comfortable. He is counting down the days til his first glasses arrive!
May 16, 2018
All of the people who work at Katzen are very curteous and knowledgeable. I never wait long to be seen by the doctor. They are professional with a personality.
May 14, 2018
Excellent service every time I come.
May 14, 2018
I haven't been to an eye doctor for a very long time. Everyone that I had to deal with at Katzen Eye Group (receptionist, eye doctor, people who helped me get glasses) were very friendly and very professional. I will highly recommend Katzen Eye Group to my friends and family.
May 11, 2018
Dr. Giannas and his staff, were a pleasure, to work with. My grandaughter, Justice Ghim, had an enjoyable experience, at Katzan Eye.
May 11, 2018
Staff was really polite. The wait wasnāt too long either!
May 10, 2018
Nice friendly place, staff is great
May 10, 2018
Everyone was very friendly and helpful. Dr. G was nice and explained everything clearly.
May 9, 2018
Print and excellent service
May 7, 2018
Great people friendly and helpful
May 7, 2018
The staff is always professional and friendly. The office is well managed, customer oriented. Dr Zimmerman is wonderful!
May 3, 2018
Timely and professional service
May 3, 2018
Staff is so professional. Everything went very smoothly.
Apr 30, 2018
Received the OK for cataract surgery in late March and it's mid-April and everything is done! Dr. Zimmerman is the cataract Wizard and I'll be forever grateful to be able to see again. Thank you all for the professional and kind service awarded to me during the procedure. Sharon
Apr 28, 2018
I had surgery on both eyes. you. Each time I went I got excellent service. Dr Zimmerman has a great staff they treat you very well. she also gives you great service.
Apr 27, 2018
From start to almost finished, my cataract surgery has been so much better then I anticipated. All of the staff at the Rosedale office and Dulaney Eye Clinic have been very professional and reassuring during all of my visits. Dr. Zimmerman is tops in my book and I would recommend her in a heartbeat. Thank you all.
Apr 27, 2018
The entire staff was very professional and friendly. The doctor was super nice and did a fantastic job! I love my new glasses! I love that my glasses were finished super quick.
Apr 24, 2018
Dr. Zimmerman and staff were very friendly and professional.
Apr 23, 2018
Very professional. Aaaaaaaaaaaaaaaaaaa Bbbbbb bbb. Bbbbbbbbbbbnnnnbbbnbbb Cc. Cccc cc ccc
Apr 23, 2018
I love the services i receive its always a pleasent and professional visit when i come to my appointment
Apr 23, 2018
Dr. Patel and his team are fantastic. He saved my right eye and I am very grateful.
Apr 22, 2018
Every time I go there I always receive great service.
Apr 20, 2018
All the services rendered to me was very good.
Apr 20, 2018
Very patient friendly. Very attentive to their patients.
Apr 20, 2018
Dr.Hartman is an excellent retina surgeon.
Apr 18, 2018
Very nice, professional, and most importantly Medically knowledgeable of the eyes. 2nd to none in the Eye treatment business. Thanks very much. Tim
Apr 18, 2018
Excellent care. Dr told how I could save money on my drops. Wjimy
Apr 17, 2018
Excellent staff, doctors are great and their selection of frames is more than adequate.
Apr 16, 2018
GREAT place to go for your eyes
Apr 16, 2018
Great service! Caring and courteous.
Apr 16, 2018
The surgery went very well. Every one was very thoughtful and friendly.
Apr 16, 2018
Katzen Eye Group is awesome! The staff is always friendly and Dr. Marcic is very detailed and caring.
Apr 16, 2018
Nervous due to the surgery, I was treated kindly and intelligently (not talked down to). Even after finding out I dilated the wrong eye, the nurses were very assuring that everything was OK! Thankful I found Katzen when I needed them.
Apr 16, 2018
Nice place, fast friendly service.
Apr 15, 2018
Very well organized, on time and efficient.
Apr 12, 2018
exam was done in a timely manner - Dr. and intern were extremely nice and did a great eye exam - was explained every exam that was being done & why - also informed of results :)
Apr 12, 2018
Dr Harlan, one of Katzen's retina specialist and his staff are the absolute best, a 100% plus... Always professional, knowledgeable and so nice to see on every visit.
Apr 11, 2018
Everyone was very helpful, nice and friendly.
Apr 11, 2018
Everyone is very nice and just love dr. Zimmerman!
Apr 11, 2018
Great doctors and great service!
Apr 11, 2018
Check in fast. First examine fast. Waiting for doctor or final examine wait was to long.
Apr 11, 2018
We just love Dr. Harlan and all the employees that work under him. Great group of people!
Apr 11, 2018
Very happy with my visit
Apr 11, 2018
Friendly staff and doctor.āļøāļøāļøāļøāļø
Apr 11, 2018
From the very first cataract surgery thru the second...I was treated respectfully and attentively. The information I received both before and after my surgery was extremely helpful and put me very much at ease regarding my healing and progress. The staff was well trained and informative.
Apr 11, 2018
Great doctors and surgeons. I trust them completely.
Apr 11, 2018
Excellent service provided. Dr. Zimmerman is the best! I highly recommend her to anyone. I will remain a patient!
Apr 11, 2018
Was seen at my scheduled appt. time. No long wait times. Dr Giannias and staff was very thorough and friendly. Love the sign in kiosk.
Apr 11, 2018
Everyone was sooo accommodating and professional
Apr 11, 2018
Service was excellent as usual.
Dec 7, 2017
Dr. Patel and his assistant are very pleasant to work with and he has a great sense of humor. Everyone in the office is very friendly and helpful. I would recommend Katzen Eye Group without hesitation.
Dec 6, 2017
During my entire visit, i was treated with courtesy and respect. The assistant who worked with me was professional and friendly. Dr. G(?) was also very courteous, informative, and responsive to my questions and needs. I look forward to having Katzen take care of my eyes for a long time!
Dec 4, 2017
we were treated very good, our appointments were right on time and everyone made the girls feel very comfortable. the staff and the doctor knew just how to get a very good eye exam for them. jedda and spring greer and great grandmom doris
Dec 1, 2017
I would like to tell the staff and my awesome Dr.Zimmerman. THANK YOU THANK YOU THANK YOU LIFE CHANGING EXPERIENCE. I CAN SEE LIKE HD NOW!!!
Dec 1, 2017
A very pleasant experience
Nov 29, 2017
I am overall very pleased with the care and treatment that I receive at Katzen, however, on my visit on Monday, I was not happy with the way the young lady that took me back to the exam room. I was there for a glaucoma test and her initial exam lead me to know that she was prepping me for an eye exam and not a glaucoma test. When I asked questions, she was very, very vague and just said I was have "further testing", couldn't explain what that was and then was going to dilate my eyes! When she took me to the room for the glaucoma test, I was with a young man who clearly knew what he was doing. When I told him I needed to have some questions answered before we went any further, he answered the questions and doubled checked on the eye dilation for me. I did not need to have dilation!! He made me feel much more comfortable and took complete control of the situation!
Nov 28, 2017
I was very impressed by the promptness in which I was seen. The tech could not have been nicer and the doctor was very professional and friendly.
Nov 28, 2017
I had a great experience and visit!
Nov 27, 2017
Had to wait 40 minutes for Doctor to come to see me for about 10 minutes. Although tech was pleasant I really feel Doctor should be doing complete exam and am not comfortable with this visit. I feel Doctor is receiving payment even though she isn't doing the actual exam. She reads what tech did, seems to concur with tech's notes and concludes my visit.
Nov 22, 2017
No wait. Personable staff. First time seeing this doctor, (don't remember name) He is very young yet very knowledgeable. I feel content that my eyes were thoroughly examined. Will return and recommend.
Nov 19, 2017
3 months ago I was sent to see Dr. Marcic for my chronic high eye pressure. 3 months later I was dismissed because she could no longer help me after surgery she preformed and many complications I suffered. When I left her office on Friday 11/17, my eye pressure was 55. So after all I endured I was leaving much, much worse that I started 3 months ago. I was referred to another doctor at GBMC but the way I was treated by Dr. Marcic was very uncaring and thoughtless.
Nov 19, 2017
I was waited on timely. My Doctor visit was excellent. She answered all my questions and put me at ease. Thank you.
Nov 18, 2017
Always Great - Professional and Personal Service
Nov 18, 2017
Stop over booking your appointments.
Nov 18, 2017
I had an eye that was irritated and felt it best to get it checked. I called in the morning and was able to get a same day appointment. The front dedk staff was extremely pleasant on the phone as well as face to face. I did have to wait a long time to see the doctor, but that was understandable since they really were not expecting to see me that day. The doctor did a thorough exam and I left with a diagnosis and instructions.
Nov 18, 2017
I have no criticisms except for the lack of handicap parking outside and the layout of the reception area(s) as noted previously. The staff people that I have met have been very kind, pleasant and professional.
Nov 16, 2017
Very friendly, yet professional.
Nov 15, 2017
I give this office five stars
Nov 15, 2017
I love the smaller office. is so nice and funny too. Dr Patel is such a nice man and a great Dr.
Nov 15, 2017
I liked da place , da doctor & staff were really friendly .
Nov 8, 2017
Very friendly. Nice checking in service. Nice facility.
Nov 8, 2017
I have gotten my eye exams from Dr. Giannas for a number of years and was hesitant when I heard about him joining another eye place. My two visits were excellent. The staff when you first register are so friendly and pleasant. The other medical staff who completed some eye tests were very patient, especially with me, since I kept blinking my eye. Dr. Giannas did a thorough exam and then brought me back for more tests and explained everything so I could understand what is going on with my eyes.
Nov 8, 2017
Always greeted very friendly call back rather quickly and moved right along five-star treatment !!!
Nov 6, 2017
Very, very pleasant experience
Nov 6, 2017
I've been very happy with my experiences at Katzen Eye Group. Everyone was very helpful and made my experience pleasant.
Nov 4, 2017
As usual, the professional eye service given was absolutely perfect for its intended examination. The Katzen Eye Group, in general, and the services of their staff; namely, Marie, who did my preliminary examination and preparation and Dr. Grodin who did a thorough examination concerning my recent eye surgery made me absolutely positive that my vision health is now where it should be Thanks to all!!
Nov 4, 2017
I always feel like Iām in the best hands when I come in for my appointment! Everyone is very friendly and attentive, thank you for taking great care of me.
Nov 4, 2017
I am a senior citizen with difficulty walking. I have 2 "complaints"/suggestions: 1. The parking lot lacks sufficient handicap parking spaces and the two that are there are quite far from the doors and check-in desk. More handicap parking spaces are needed. 2. The check in desk is too far away from the waiting area to see one's doctor. In other words, the layout of the reception area needs to be reconfigured. The check in desk should be located adjacent to the waiting area. Bottom line: Although my doctor is wonderful, the physical impediments outside and inside the building make it difficult to navigate if the patient is handicapped or unwell.
Nov 2, 2017
Good staff and visit was very timely. Kudos to your on call center who directed me to the center.
Oct 31, 2017
not since seeing Dr. Zimmerman have we had such a wonderful experience having during our appt, thank you Adrian Crichton!
Oct 29, 2017
My daughter and I have been long time patients of Katzen Eye Group we recently had to change doctors, Dr. Adrian Crichton was AMAZING! He was patient, informative, and easy to talk to. He took time to answer our questions, and was able to get us in and out quickly.
Oct 29, 2017
The optometrist was rude and acting like he was the ophthalmologist; I would like to see the right eye care professional at the right time.
Oct 27, 2017
Excellent, prompt care as always!
Oct 25, 2017
I always have a pisitive experience
Oct 23, 2017
Very helpful, I truly was happy with the reminder that was sent for our appointment.
Oct 20, 2017
This organization runs like a well oiled machine. Various employees see you on time and do some work up so that when the doctor comes into the room all of the preliminary work is sitting there for the doctor to review and continue with the part of the exam that the doctor needs to do. Little or no wasted time and the doctor does the high end part of the exam.
Oct 18, 2017
Everything was fine. The staff and the Doctor were great.
Oct 17, 2017
Great service, no wait time, doctor was very thorough in his examination. Staff was very friendly and professional. This was my first visit, definitely will go back and make this my new eye doctor.
Oct 15, 2017
Five Star Visit. Thank you.
Oct 13, 2017
Dr. Giannis and Janette are wonderful to work with. I have been seeing them, as has my whole family, for over 20 years. The staff is exceptional, and we are very pleased with everything. Thank you.
Oct 13, 2017
Awesome staff so friendly and patient!!!
Oct 12, 2017
My experience as a new patient at Katzen Eye Group was a pleasant one.
Oct 10, 2017
The service at Katzen is always exemplary. From the time you enter the office until you exit everyone is so attentive and caring. The doctors and technicians are very kind and efficient making sure their patient understand each procedure. Thank you Katzen Eye Group. Please consider getting the electronic door opener for people who are wheelchair bound. My daughter struggles to manually get my wheelchair into your Ridge Ave location. An electronic door opener would be greatly appreciated by me and other wheelchair bound customers. Thanks again.
Oct 10, 2017
Excellent Service at this new location - Ridge Road
Oct 10, 2017
Waited too long before the exam was finished
Oct 10, 2017
This visit was much better than the first visit.
Oct 8, 2017
Katzen Eye Group doctors exceed expectations. Everyone from the entrance to the exit were very efficient! Thank you for taking care of everything from insurance to my eyes.
Oct 7, 2017
I am very satisfied with the excellent service at Katzen Eye Group! They have wonderful People there!
Oct 7, 2017
Walter Pleasant experience
Oct 6, 2017
Second appointment since original doctor didnāt deal with bifocal contacts. This was one of the worst doctor appointments I have ever experienced. My wait was over an hour. First thing asked to sign form that I am aware of contact fitting fee. First I had heard of any kind of fee just to explore contacts and whether I could wear them. When I asked how much is it, the person asking me to sign said price varies. Isnāt there a standard fee? Then saw doctor #2 who specializes in contacts and being new to contacts needed information both on types and costs to make an informed decision. He knew nothing about costs. Then icing on cake was when I found out I would need to make a third appointment for fitting. I thought that was what this appointment was about. At that point gave up leaving disappointed and felt my time and patience were wasted. Patients should be able to get pricing information on various products before trying to make a choice. I also feel they should have check my insurance in advance to see what would be covered and how much I would be responsible for.
Oct 5, 2017
New doctor and new patient at this location, so I would say the staff had their hands full. They did a wonderful job and I would say they were very professional and qualified for the job from start to finish.
Oct 4, 2017
The front desk person, Connie M. has a very nasty attitude toward some patients and is very disrespectful. I didn't want to deal with her because I know it would not have been very nice in front of others who were present but she needs to conduct herself on a more professional manner.
Oct 4, 2017
Excellent eye care organization.
Oct 4, 2017
Excellent service e and everyone was very gracious, including the Doctor!!!!!!
Sep 30, 2017
I was seen on time. Everyone was courteous and knowledgeable. My Dr. answered all my questions.
Sep 26, 2017
They are AMAZING...WONDERFUL...!!!
Sep 23, 2017
Employees were super pleasant, offices were very clean and the wait was quick.
Sep 23, 2017
Excellent eye exam, the doctor took his time and gave Morgan a meticulous exam, I was very pleased with his knowledge, professionalism and friendliness.
Sep 23, 2017
Excellent eye exam, the doctor took his time and gave Horace a meticulous exam, I was very pleased with his knowledge, professionalism and friendliness.
Sep 23, 2017
The doctor and assistant were excellent; however the person who assists for eyeglass fitting could use some cultural awareness. Did not care for his demeanor or customer services.
Sep 22, 2017
Great experience in a professional atmosphere. Friendly staff makes sure you move right along from arrival to exit. Was seen within a few minutes of appointment time even with a full waiting room. Recommend to all.
Sep 21, 2017
Katzen Eye Group has professional employees always willing to listen and work with their patients.
Sep 20, 2017
This was one of the best experiences that I've ever had especially knowing that this was my first time visiting this facility. The person that registered me was pleasant and processed me in a timely manner as well as assisted me with the portal and explained in detail all I needed to know. The person who waited on me before the doctor saw me also did an excellent job checking my eye pressure etc. The Doctor was so thorough and also did an excellent job explaining in details everything I needed to know about my eyes and the examination being done. The examination was the most extensive one ever done on my eyes by any optician or opthomologist.
Sep 18, 2017
Minimal wait time, thorough, friendly & professional staff.
Sep 17, 2017
Great! Professional, friendly and very knowledgeable!
Sep 15, 2017
I would highly recommend this practice. All are professional, caring, and pleasant. Procedures are explained to you before performed. They also take time to listen to you and answer any questions you may have. Kudos to all who work in the Rosedale office!
Sep 15, 2017
My experience was great, usually is. The "receptionist" is very friendly and nice and and very helpful. The ladies behind the glass counter were just as friendly and helpful with choosing glasses. They helped me narrow down my options which made the decision making process easier and faster. The tech was very imformative when I asked a question, and the dr was very patient. I am crazy about things being near or in my eyes. It really was a good experience although a long one. From 5:30 to 7:00 but I didn't wait long for anything.
Sep 15, 2017
It was an average office visit. I can't really say anything really stuck out as excellent. I love the Saturday office hours.
Sep 10, 2017
I was hurting a lot and you saw me very quickly and I thank you for that. As it turned out my right eye had a very painful stye and the doctor treated me for it. I am grateful for the prompt care but when I got the small tube of eye salve from Costco ,it cost $94.00. I'm happy that my eye feels better but I did suffer from sticker shock. I said as much at the pharmacy and he told me that without ins. it would have been $177.00. My wife just retired yesterday and all our eye care now will be out of pocket.
Sep 6, 2017
5 star rating everything was done professionally and like being with family.
Sep 5, 2017
Always a great experience!
Sep 5, 2017
Great with children, clean. Wait time was long.
Sep 1, 2017
I really like the newer office space and everyone is very nice and professional.
Aug 25, 2017
I Called the office twice and left a message for someone to call me back so I could make my appointment. No one called me back. When I did get threw to make my appointment the operator didn't tell me that the Dr would dilate my eyes. I called just to make sure two days before my appointment if they were going to dilate my eyes. I talked to Mike and he told that he was so I had to find someone to drive me.
Aug 18, 2017
Pleasant and Helpful Staff - Professional all the way. Very easy to work with. Very nice location as well.
Aug 18, 2017
This was the most pleasant group i have ever worked with . from the receptionist, to the technician, to the Doctor
Aug 17, 2017
The services by the Katzen Group from the receptionists up to the Doctors and Surgeons have always been and continue to be nothing but "top shelf".
Aug 16, 2017
It's nice to be able to communicate online for somethings..Staff is very nice and Dr. Zimmerman is fantastic.
Aug 15, 2017
Everyone at Karen is very professional.
Aug 14, 2017
Convenient & excellent service
Aug 13, 2017
I had a good experience at Katzen Eye Group yesterday! Everyone was courteous and helpful! Thanks, Mark
Aug 9, 2017
This is my second time going to Katzen Eye Group and I loved my experience. It is very clean, great glasses styles to choice from, and friendly staff. I think I have found my eye doctor!
Aug 6, 2017
I am always very happy with my visits with Dr. Zimmerman. Everyone is always very helpful and kind to me.
Aug 3, 2017
Great experience. Everyone one at the Rosedale office is very pleasant, professional and thorough. Would recommend to everyone
Aug 3, 2017
This was my first visit to this office. Everyone was very nice and professional. The receptionist, Connie, was so helpful. Then the technician, Edith (think that was her name) was also very nice and efficient. Then Dr. Giannas came in and made me feel very comfortable. He was extremely thorough. The gentleman who filled my glass script was very helpful also. Thanks to all at that office. It was a pleasure dealing with them.
Aug 3, 2017
Staffing very nice, but since you moved, I wasn't told and had an extremely hard time finding the new office.
Aug 1, 2017
I was impressed with the facility, the staff and the doctor.
Jul 28, 2017
My entire visit with the personnel and Dr Giannas was excellent minus the time looking and thinking about purchasing the actual glasses. I would recommend Dr Giannas and consider him my only eye doctor
Jul 26, 2017
Great services and friendly staff !
Jul 26, 2017
wonderful that you can go online and see what services are offered and the doctors available.
Jul 25, 2017
First time at Katzen Eye Group to see Dr. J. Harlan. The entire experience from A - Z displayed exceptional concern and care for your customers. Everyone was kind, courteous, helpful and explained each step of the procedure. I was referred to Dr. Harlan by the optometrist at Vision Works (after a routine exam for new glasses) and was nervous about a potential problem with my left eye. Dr. Harlan thoroughly examined my x-rays and assured me that I had nothing to be concerned about. His comment was to follow-up with a yearly exam. How do you spell relief...."DR. HARLAN AT KATZEN EYE GROUP". Thank you all from the bottom of my heart!!!
Jul 25, 2017
Dr. Grodin is very compassionate and is trying to save my vision. My vision is so important to me although the treatment are painful, I appreciate everything he is doing for me.
Jul 22, 2017
Great experience. Been coming to Katzen for over 30 years and visited the Rosedale location for the first time and will go there from now on!
Jul 22, 2017
As always the staff is present and very w
Jul 22, 2017
The quality of the visit was overall very good. The only thing I had a problem with was the receptionist station wasn't immediately clear. Once I figured that out everything was smooth as silk
Jul 20, 2017
It is nice that you allow people the opportunity to respond on line.
Jul 19, 2017
next time i would like the prescription, explained to me ?
Jul 18, 2017
I love the office staff and the doctors
Jul 16, 2017
Excellent group of pleasant, efficient doctors and staff. And considerate of the needs of us senior citizens. Good work, friends! And than you all - AGAIN!
Jul 13, 2017
We switched to Katzen after having too many negative experiences with the employees at Wal-Mart. Katzen accepts both our vision and health insurance. We love Dr. Sportelli and were sad to hear she transferring, but it was definitely bittersweet. Dr. Giannis is awesome with children. My girls adored him. He's funny and patient. They look forward to eye exams. What more could a Mama ask for?! āŗ
Jul 12, 2017
Awesome office and staff. My eye exam was thorough and the staff was very helpful.
Jul 12, 2017
Always pleasant, professional, and helpful!
Jul 11, 2017
Everyone here is kind and courteous. The techs and doctor are very thorough and explain everything.
Jul 7, 2017
Prompt and courteous staff. Very professional. Dr. Patel is a great doctor. Thorough exam and explains everything step by step.
Jul 7, 2017
Friendly, very competent personnel. I was impressed .
Jul 6, 2017
Everyone was very pleasant. I did not wait long to be seen. I thought they were very efficient also.
Jul 5, 2017
My whole experience for my cataract surgery for both eyes was amazing. Dr. Zimmerman is wonderful and did an amazing job even with my aniridia she was able to use the Toric lenses. From the first time I called to set up my first appointment everyone I have delt with at Katzen has been outstanding.
Jul 3, 2017
I'm glad I found this message
Jul 2, 2017
Excellent service I would highly recommend.
Jul 1, 2017
Knowledgeable doctors who can be trusted. Every member of the staff with whom I interacted was pleasant and friendly.
Jun 30, 2017
Not only do I like the online presence, I like being texted the appointment reminder. Thank you!
Jun 25, 2017
I am so happy I found Katzen, couldn't feel any better about being cared about by everyone.
Jun 24, 2017
Very disappointed. I have seen three doctors and have the same problem. I wS told on my last visit there was new doctor coming on board in August that might help. Well you sure took my money and no I won't be back!
Jun 20, 2017
I had the very best of excellent service and quality and was very very pleased of the way they take care of you greatly appreciate what you've done for me
Jun 17, 2017
Very pleased with the professional manner of your staff from beginning to end.
Jun 17, 2017
The staff and Doctors are very professional always making you feel that the customers come first.
Jun 16, 2017
Dr. Giannas is a fantastic optometrist. He is patient, great people skills, explains what he is doing and why. The best optometrist I have ever known and I'v work glasses for over 40 years.
Jun 15, 2017
I love the whole experience at Katzen Eye Group! From the scheduling on the phone to the check in to the eye testing to the eye doctors to the staff that helps you pick out your glasses, they are all top notch and friendly and so organized. I saw a different Dr this time Dr Giannis, who was very nice and explained everything and he had a machine that took pictures of basically the whole inside of your eye instead of doing the dilating eye drops which I am not fond of. I love the staff there, I love the new spacious office. I would recommend this office to anyone!
Jun 13, 2017
The time wait has been reduced. Everything went smoothly from checking in, Field Vision test, Dr Marcic visit & checking out. Questions & concerns answered.
Jun 10, 2017
Great care from check in to check out!
Jun 10, 2017
I was greeted promptly, check in was easy, everyone was so kind, even at the end of the day!!! A+++
Jun 9, 2017
Very pleased with service!
Jun 8, 2017
I was so happy that I could be fit in as an emergency for my eye hemorrhage.
Jun 7, 2017
Katzen provides excellent service. Everything is explained thoroughly.
Jun 7, 2017
My name is Kathleen Neuman. 11-13-1949. I was in your office June, 6, 2017. I looked into what a refraction examination is from 2 optometrist and medicare. I was tld it is when they use the machine and see if you can see things better this way or that way, changing lenses in the machine to see what your prescription would be for eye glasses. They NEVER did that examination on me. If I am billed 50 dollars for a refraction fee. I WILL NOT PAY IT, AND IF I AM SENT A BILL I WILL NEVER COME BACK THERE AGAIN. I think Dr. Zimmerman is a wonderful doctor, but I am not playing games, when I am billed for things that I never got. The reason medicare will not pay this, is because they feel this exam. if you have it is part of a normal eye exam. Again, I never had this exam, and I am not paying for it.
Jun 6, 2017
Dr. Amy Zimmerman always provides excellent care. The staff are all very professional and knowledgeable.
Jun 6, 2017
I would highly recommend Katzen Eye to others. Great doctors & staff!!
Jun 3, 2017
MY WIFE AND I HAVE THE PLEASURE OF HAVING DR. SPORTELL FOR OUR EYE DOCTOR FOR YEARS.SHE IS GREAT.WE WILL ALWAYS GO TO HER.
Jun 2, 2017
every thing went will but I needed help with my choice of frames it is very hard to see when your eyes are dilated... thanks :)
Jun 2, 2017
The staff, each dear lady I had the pleasure of interacting with was just wonderful, kind, considerate, informative! I was so impressed. Then I met Dr. Zimmerman. She was the icing on the cake! Professional to a T, kind, thoughtful, thorough, everything you would hope to find in your doctor! She was all that I had been told she was and so very much more. I am so very glad I made that appointment!!
Jun 2, 2017
As has been my experience with Katzen, I was taken 5 minutes before my appointment time. The staff is courteous and answers any questions to make you feel at ease. Doctor Grodin is "top notch" and I always feel that I am getting the best care possible.
May 27, 2017
My appointment for my eyes went wonderful .... my scheduled appointment was right on time! Everything went smoothly.
May 27, 2017
Perfect excellent would definitely recommend it to all my friends a relatives
May 25, 2017
Doctor and staff always a pleasure to see. Never having to wait to long and to the point.
May 25, 2017
Very impressed with the service from everyone!
May 24, 2017
Everyone was professional from the front desk to the doctor to the eye specialist ,thank u all for all your help.
May 24, 2017
Upon arrival we were greeted by the one at the desk and she explained everything thoroughly to my wife and I! All were very welcoming!
May 23, 2017
Although I believe Dr. Zimmerman is an excellent doctor I was very disappointed to be told by her that she had checked with my insurance company and that they would pay for the procedure she had recommended only later to receive a $435 bill!!!! I attempted to call multiple times to ask about the bill and was never able to get through to anyone. I then attempted to leave a message for them to call me back and the voice mailbox was full! This issue has still not been resolved. I'm very upset about being told that insurance would cover the procedure and then get such a high bill. Even the most excellent doctors need a strong support staff and office managers to make a pleasant experience. I have not decided if I will return to the Katzen group or not. I know that I would seriously suggest, if asked, that my friends look into someone else for their eye care.
May 21, 2017
There is nothing that I would recommend at this other than keep up the excellent service you provide.
May 21, 2017
As always, at Katzen, my visit was smooth and handled couteously.
May 20, 2017
On time, efficient and thorough and the Dr. very good!
May 20, 2017
Dr. Sportelli brought me to Katzen. The staff was awesome!
May 19, 2017
It was a fantastic experience. A real eye opener.
May 19, 2017
The front desk staff was friendly and welcoming. Dr. Giannas was very thorough and spot on with my eye glass prescription. I normally have difficulty seeing clearly after I get new glasses, and this is the first time I can see clearly. What a great feeling! Thank you!
May 19, 2017
I was very pleased with my eye exam. The technician was very pleasant and explained well everything she was doing. Dr Sportelli was great. I had the most thorough eye exam and felt like my concerns were valid and addressed. In fact I told my husband he needs to have his next eye exam here.
May 19, 2017
I am always able to get in the same day that I call with a problem. The entire staff is very professional, knowledgeable and helpful. I always receive excellent care.
May 18, 2017
Outstanding Care, Outstanding Service
May 17, 2017
The doctor and technicians were kind, caring, and competent professionals. Scheduling was very accommodating, and check in was a breeze!
May 17, 2017
Very good doctors and everyone was helpful
May 17, 2017
We received great service from your organization. We were really pleased.
May 12, 2017
Very good customer service. Great doctor
May 11, 2017
I was totally satisfide with the service I received from Katze clinic .The people were very friendly and courteous and made me feel very comfortable through the whole procedure . Would highly recommend their services.
May 11, 2017
Everyone one there gave me a [pleasant
May 11, 2017
Excellent! Losing Sportelli hurts. My family and I will probably be moving on.
May 10, 2017
EXCELLENT! Quality Experience!
May 6, 2017
Arrived 15 mins early; called in 30 mins after appointment time; total stay was about an hour and a half.
May 6, 2017
Was very happy with everyone from the front desk and especially the doctor.
May 6, 2017
Dr Zimmerman is the Best! She is professional, caring, and a superb surgeon. Our family has been going to her practice for years šššš
May 5, 2017
Dr. Zimmermanā is a great doctor and shows a lot of compassion. Everyone was courteous.
May 5, 2017
This was my first time visiting the office and I had a wonderful experience. Every one of the staff members I encountered went above and beyond to assist me. I will definitely be making this group my choice for all my eye care needs.
May 5, 2017
The best eye exam experience ever for me.
Apr 29, 2017
Everyone was very nice and treated me professionally. A very nice experience!
Apr 27, 2017
We were left waiting in the reception area 45 minutes. I just think someone should have said something to us other patients were serviced before us.
Apr 27, 2017
I have been a patient of Dr. Zimmerman for 20 years. Her expertise combined with compassion is always appreciated. Dr. Zimmerman is very thorough in explaining your options in a way that the patient can comfortably understand.
Apr 25, 2017
The ABSOLUTE BEST care available, GREAT staff and State of the Art equipment
Apr 21, 2017
It was a great first experience. The staff was very cordial and helpful. Felt at ease. Dr Zimmerman was very pleasant and efficient.
Apr 18, 2017
I like the process of the exam. It is very organized through all the areas that one goes through. A very smooth process.
Apr 15, 2017
I had a very good visit with Dr. Zimmerman and staff. No waiting time and my visit was good.
Apr 14, 2017
Professional, friendly, knowledgeable, and timely.
Apr 12, 2017
Great professional staff that made us feel comfortable at my daughter's first eye exam
Apr 12, 2017
I experienced an issue over a weekend and Dr Z was able to work me in on Monday morning even thought she had a full schedule. Thank you Dr Z
Apr 11, 2017
Everyone was very nice and made you feel at ease.
Apr 9, 2017
Very professional and explained issue very clearly
Apr 7, 2017
all went very well staff was prompt and friendly
Apr 5, 2017
all employees are great and helpful and informative. The young lady at the surgical center was so nice and put me at ease before surgery.And Dr. Zimmerman is a wonderful and informative doctor. One more eye to go.
Apr 5, 2017
Thank you for all your help with my vision needs. Dr. Zimmerman and her assistant were greatly efficient and very cordial.
Apr 4, 2017
I'm very Pleased with the outcome of my eye surgery. I can seeeeeeeee!
Mar 31, 2017
Everyone was very friendly helpful and knowledeable, very pleasant experience
Mar 31, 2017
The visit with Dr. Zimmerman was excellent and everyone from the staff to the physician was professional and efficient. They were thorough and answered any questions as well as being friendly and assuring.
Mar 31, 2017
Friendly staff, capable of answering any and all questions giving the patient a thorough exam.
Mar 29, 2017
Pleasant and positive experience!
Mar 29, 2017
The staff and dr.zimmerman are the best! I have been going there for a long time and have referred a lot of family and friends.
Mar 28, 2017
my over all review is great for all of the visit, but I need help getting a copy of my eye exam.
Mar 24, 2017
I love Dr. Giannas, he is wonderful, his staff is very kind also.
Mar 24, 2017
Everything is very professional
Mar 23, 2017
Very good group and love Dr Zimmerman.
Mar 17, 2017
Dr. Patel was great Jennifer and the receptionist at the front desk or great, but I'm having a little problem with Kimberly The tech for Dr Patel. Was a little rude and rough around the edges passive aggressive, almost speaking to me like she is a "bully". Everything else was great I love coming to the Roseville office
Mar 17, 2017
I think it would be a great atmosphere if people were a little friendlier. When you walk in the door people should say ,"Hello how are you today?" You are never greeted that way. It only takes a minute and a smile on the face is nice also. I am writing this as I have heard other people say this also. However people will take it outside and talk. I believe you tell the right people
Mar 16, 2017
The staff is really nice and its close to home
Mar 10, 2017
I go to Katzen because that's where Dr Zimmerman is.
Mar 9, 2017
Everybody was very pleasant and my appointment was on time.
Mar 9, 2017
Very happy with Dr. Marcic and staff.
Mar 9, 2017
I was nervous and scared when I arrived, and put off having my eye checked. But when I left I didn't know why I waited. The staff made me feel comfortable and at ease,they are the best. After my surgery was scheduled I felt safe and in good hands. Thank you Dr Zimmerman.
Mar 9, 2017
Kim was terrific, Kerstyn was helpful and very pleasant. Dr. Sportelli is a dr. I would certanly refer my family and friends to.
Mar 8, 2017
Seeing Dr. Zimmerman again was a pleasant experience, just it has always been since she became a doctor. Her office is always run efficiently and staff are always courteous and show respect for her patients.
Mar 8, 2017
I thought Katzen was extremely competent when it comes to eye care. I was treated with the utmost respect and kindness from the check-in to check-out. The techs we very patient with me and Dr Zimmerman was outstanding and don't let me forget Loretta! Thank You All!
Mar 2, 2017
Dr. Zimmermen and everyone involved in eye surgery program should be very proud of themselves. THANK YOU!!!!!
Mar 2, 2017
I finally got my new contacts but it took some time to be fitted correctly, I was harassed several times by mail and on the phone about paying for them before i even actually getting my new pair. Ever tine I got a bill I told them and they said they would let the billing office know, but I still got phone calls about it!!
Feb 28, 2017
I changed eye care last year to avoid long waits. I was impressed with the location and the friendly staff and overall professionalism. Dr. Giannas is great. I would recommend them to my family and friends
Feb 25, 2017
everyone was courteous and professional
Feb 24, 2017
Very efficient appointment. Very little wait time.
Feb 24, 2017
Very pleasant and friendly staff. Up to date and beautiful office and Dr. Zimmerman was amazing as always!
Feb 23, 2017
Very clean staff very professional recommend Katzen Eye Group to my family
Feb 23, 2017
I can in as an emergency, within the hour, referral from Dr Amy Zimmerman - post cataract vison was worse because of fluid under the retina. The entire team was: understanding, thorough, professional, friendly. Dr. Harlin has now become my retinal specialist. I have a follow up exam with him. I have asked NRI to forward my medical records to you.
Feb 23, 2017
I recommend your staff completely.
Feb 22, 2017
Excellent service and care provided in a friendly atmosphere.
Feb 20, 2017
Very friendly staff from the front office to the back office. Loved the doctor, very personable and explained everything in detail. Optical staff was very helpful. Highly recommend this office.
Feb 17, 2017
always prompt and pleasant
Feb 17, 2017
everyone I have met on my visits to the Katzen Eye Center on Ridge Rd have be very pleasant and smiling.
Feb 17, 2017
Dr. Marsic is wonderful, as is the staff of Katsen's Rosedale Office.
Feb 16, 2017
Laser procedure done on my right eye.
Feb 16, 2017
Working with the employees and particularly Dr. Z was a pure pleasure. I can see well again!!!
Feb 16, 2017
Everyone is so friendly, and Dr. Sportelli is so kind, and explains everything in a way that is easy to understand.
Feb 10, 2017
I have been seeing Dr. Zimmerman for 23 years, Sad to leave Moving to Flordia
Feb 7, 2017
excellent service, couldn't ask for any better. very professional, very courteous, very minimal waiting time.
Feb 5, 2017
Very pleased with Dr. Gordon and staff.
Feb 5, 2017
Everyone is always so pleasant and helpful.
Feb 4, 2017
I found my visit to be friendly, timely and efficiently conducted by a professional group of people.
Feb 3, 2017
The Katzen Eye Group is our family's favorite practice. Dr. Zimmerman is thorough in her diagnosis while explaining your treatment in kind and understanding terms.
Feb 3, 2017
Everyone was just great. John my Prep Tech, Always Love Dr Amy, the ladies at the desk. Thanks so much.
Feb 2, 2017
Katzen Eye Group is an exceptional group of people. All who work there could not be more caring, helpful and friendly. Thank you "all"
Feb 2, 2017
I was a bit nervous going in but quickly felt assured by the friendly staff. I would recommend this place to everybody.
Feb 1, 2017
Very positive experience!
Feb 1, 2017
I am most happy getting my eye care from the Katzen Group. Specifically Dr. Zimmerman and the entire staff are friendly, kind and considerate. My wait time was very minimal. I am most satisfied with the entire process. James C . Dietsch
Jan 31, 2017
I give this place 5 stars! Wonderful staff and Drs.
Jan 30, 2017
This happens to be my first visit to Katzen Eye Group and it was nothing but phenomenal! I honestly have nothing bad to say. I've had eye problems my entire life and for Dr. Giannas to get my prescription correct on the first try is truly I believeable. I incourage everyone to try them out!! I wil never visit any other eye doctor. Thanks Katzen Eye Group!
Jan 26, 2017
I was seen when scheduled which is great. All employees and the doctor were kind and explained everything being done. Great customer service!
Jan 25, 2017
The staff we very Friendly Courteous and timely!
Jan 23, 2017
Not at all happy with the wait time.
Jan 21, 2017
Excellent staff and quality care . I've been going here for a long time and frequently for retinopathy. I wouldn't go anywhere else !
Jan 21, 2017
I love coming to Katzen they are very friendly and they really do an awesome job to make sure that you receive the best eye cate.
Jan 21, 2017
The staff was very helpful and friendly. When I first walked into the door I was greeted by a very friendly lady at the front desk. She sat at the front right. She was very nice and helped me check in. When picking out my glasses I received very personalized attention and the felt very comfortable. She went out of her way to help me! Thank you all.
Jan 20, 2017
Great experience!! Everyone was friendly and professional.
Jan 19, 2017
This office is both friendly and professional, I would never give up Dr Zimmerman.
Jan 18, 2017
Always excellent care given
Jan 12, 2017
I had a great experience. The staff could not have been more accommodating.
Jan 11, 2017
I was very satisfied with the care I was given on my last visit your staff was very helpful and made sure that when I left all of my questions had been answered.
Jan 10, 2017
Courteous and very professional staff!
Jan 10, 2017
Love coming to Katzen, Dr.Sportelli is very thorough with her patients as well as the other employees. The customer service is excellent!
Dec 31, 2016
I was extremely pleased with all the staff and would recommend you to anyone who has need of your services.
Dec 28, 2016
Dr Patel and all staff were wonderful
Dec 23, 2016
The doctors and staff of the Katzen Eye Group were top notch. They were all very friendly, courteous and knowledgeable. I will definitely recommend Katzen Eye Group at the Rosedale office.
Dec 16, 2016
Professional staff and great Doctor
Dec 14, 2016
At every eye appointment and recent surgery I have received excellent service the staff is very caring. Keep up the excellent customer service.
Dec 13, 2016
You are GREAT just the way you operate now. You do not have to change anything
Dec 10, 2016
The Front Desk Receptionist, Connie M is an incompetent, dispicable excuse for a so called front desk receptionist. She can't even process a receipt properly and she has too much mouth. She should know her place and stay in it.
Dec 9, 2016
Horrible - For a high end eye group, the service was completely horrible.
Dec 9, 2016
I'm always treated so well by all your staff.
Dec 8, 2016
I could not have been more pleased with my visit to Dr. Zimmerman. The front desk staff were very pleasant and helpful. It was my first time there and they helped me to get logged in. The wait time was very minimal. The "prep tech" appeared to be knowledgeable and she too was very pleasant. I feel that Dr. Zimmerman gave me an excellent eye exam and I will be coming back.
Dec 8, 2016
Everyone that I came in contact with did an excellent job in making me feel comfortable and important.
Dec 7, 2016
Dec.1, I called about a notice of a $425.00 bill. I was told I did not owe anything since insurance would pay it. I asked what I owe and was told my balance was $0.00. on De. 2, the day of this visit I was told I owe $6.63. I paid that but questioned it when the billing rep. checked and said no I did not, and was given the $6.63 back and that she saw it and checked and I in fact I owed nothing. Today I received a bill for $6.63. I call and left a message and have not received one back. What is up? Other than this everything was good with the visit.
Dec 6, 2016
Prompt and on time. Staff and doctor a pleasure to deal with.
Dec 5, 2016
That r great people to work with tk for all u do
Dec 3, 2016
Service was excellent everyone is so polite and helpful
Dec 2, 2016
Great employees & docs! I was impressed with the care that they showed. They were ontime and took care of my eye issues quickly!
Dec 2, 2016
Loved this place. Saw another Eye Doctor before going to Katzen Eye Group. I will never see anyone other than Katzen again.
Dec 1, 2016
Professional, knowledgeable staff. Courteous and pleasant.
Dec 1, 2016
Everyone there was so nice, they walk you through every step of the way. I, had the cataracts removed from both of my eyes with no problems. Dr. Zimmerman is highly recommended. L.Williams
Nov 25, 2016
I am so pleased with Dr. McQuaid and the staff at Katzen Eye. The staff are friendly, assist quickly and the wait time is hardly noticeable. Thanks to you all.
Nov 23, 2016
Everything was good and professional except someone forgot to call in my prescription leaving my eye to swell even more. The girl I checked out with said it would be sent.
Nov 23, 2016
Staff courteous and professional Facility organized clean appropriate decor Restroom facilities convenient Parking convenient
Nov 23, 2016
Dr. Amy Zimmerman and all of her staff are the best! Always friendly and professional. Very flexible!
Nov 20, 2016
Amy Zimmerman has been my doctor for about 20 years(?). She is fantastic. The staff I have met could not be more helpful or professional. I real joy.
Nov 18, 2016
Always a pleasant experience
Nov 16, 2016
I received excellent care.
Nov 15, 2016
Staff is knowledgeable, congenial and accommodating. I adore Dr. Zimmerman
Nov 15, 2016
I am very pleased with the Dr. Patel & his assistant, who have been with me throughout my glaucoma diagnosis, testings and treatments. I find the Rosedale staff to be courteous, knowledgeable and efficient.
Nov 15, 2016
As always, the staff was courteous and made you feel that you were very important to them. Doctor Grodin makes me feel at ease and answers any questions in a manner that is easy to understand.
Nov 12, 2016
Was very comfortable with the people service was great
Nov 11, 2016
I would say that Katzen eye group was very good at the service they gave me and I would tell others to give them a try if they were having eye problems,the service was great, the waiting time was short and everyone was professional and helpful. thanks so much .
Nov 5, 2016
I went for my first time to do my annual eye exam. My tech and doctor were professional and extremely knowledgeable. The representative for eyewear was professional and amazing. My glasses came in less than a week and the fit and prescription was perfect.
Nov 5, 2016
Very professional, prompt, short wait time, thorough check up, comfortable. Friendly customer service.
Nov 4, 2016
very good care taken & to explain process .
Nov 4, 2016
I would not trust my eyes to anyone else
Nov 1, 2016
Unhappy that our requests were not honored by staff. Unhappy with how we were treated by the vision center staff member. Unhappy that our polite requests were ingnored and/or argued with.
Oct 28, 2016
I told a friend about Dr. Zimmerman, and she operated on him already.
Oct 27, 2016
Dr. Giannas always explains everything that's going on in detail and is very thorough.
Oct 27, 2016
Excellent service. 5 stars.
Oct 22, 2016
Everyone is always so pleasant.
Oct 21, 2016
I am very pleased with my visit on 10/19/2016. I had to cancel and reschedule several times due to work and the registration staff was very patient and understanding.
Oct 20, 2016
The team at Katzen is well organized, coordinated, friendly, professional, and thorough. Katzen will be my regular provider for vision services because they do everything right.
Oct 18, 2016
Everything went well. I was seen on time which was wonderful!
Oct 18, 2016
The Katzen Eye Group office in Rosedale is staffed with courteous, professional staff that take care of their patients from start to finish.
Oct 17, 2016
I was able to get an emergency appointment that was quick and convenient.
Oct 14, 2016
Optometrist took an hour and half to see my two children. Did a very thorough job, no rushing, explained everything in great detail. I was very pleased with this appointment!
Oct 14, 2016
The ladies did a great job and were very patient with my 6-year-old when he was having the pressure measured in his eyes. It took two of them, because he was scared of the puff of air, but they got him through it.
Oct 13, 2016
This was my second to visit to Katzen. Last year I saw Dr Patel. He and the opth tech had a heated disagreement in the hallway about my prescription. I was told it was one Rx, it was written as another. Never filled the Rx. Wasted visit. This year, I saw Dr Giannas--Loved him. He explained everything to me... Told me my far vision was 20/20 near vision +125 R, +150 L. ok. When I get the Rx, it shows -.25 on R(far) and +1.50 R and +1.50 L....hmmm AGAIN a different Rx than I was told by the Dr. I have lost all faith in Katzen and will advise everyone I know not to use them. Cancelling husband's appointment. Please be consistent. Now lets talk about insurance. I have BCBS with vision included. I called the insurance company to find out what my benefits were. I called Katzen and told them because they could not figure out to call the PROVIDER number on the back of the card. I made sure 2 people at Katzen knew what my coverage was AND that they were to call the provider number. When I arrived their first words to me were "We don't know anything about your insurance" That is funny, because I did the legwork for them.
Oct 13, 2016
5 stars. Every thing was fine.
Oct 12, 2016
Very professional, friendly, timely, and doctor was informative.
Oct 7, 2016
Staff were professional and courteous.
Oct 5, 2016
It's always a great experience at Katzen in Rosedale! Dr Giannas is very nice and very thorough and takes his time with you. and his assistant, Esther, is wonderful!! :)
Oct 5, 2016
Doctors and staff are fantastic. Couldn't ask for a better experience.
Oct 4, 2016
In and out for my appointment quickly
Sep 28, 2016
Professional and caring...quite unusual in the health services of today
Sep 28, 2016
I was in and out in no time.
Sep 24, 2016
The service provided was excellent
Sep 24, 2016
Very thorough exam. Was pleased.
Sep 23, 2016
The staff at Katzen is always pleasant and answers all your questions. Everyone is very professional I would recommend this place to anyone.
Sep 22, 2016
It is always a pleasure coming to your clinic. Everyone is always pleasant. The only problem I have is appointment times. Both times I had been scheduled for a 1:30 laser procedure, I had almost an hour over my time to wait. Other than that, everything is great.
Sep 22, 2016
Excellent staff. Friendly. Makes me feel important.
Sep 22, 2016
Great! Easy, Fast and Friendly Staff...Great first experience with them!
Sep 22, 2016
Everyone in the office was very nice and professional with the exception of one person. Alicia. Alicia was like a robot, and a little rude with no regard to how the patient was feeling. for example, I had neck pain from a previous injury and she insisted that I bend my neck down for the test instead of acknowledge my issue. Dr Patel is so nice. I think he is the best doctor that I have had.
Sep 16, 2016
I am very pleased with the way the staff is professional and respectful during my visits. And the doctor is great.I wouldn't consider going any where else.
Sep 16, 2016
Wonderful experience with Katzen Eye Group. Everyone is very professional. Love Dr. Zimmerman. She is the best
Sep 15, 2016
Great service by doctor and assistant.they are the best
Sep 14, 2016
Due to past operations on my eyes, Dr. Sportelli is the only doctor I trust to examine me.
Sep 13, 2016
The staff was very friendly and professional.
Sep 8, 2016
It was a great experience
Sep 7, 2016
My experience put back caring into the medical profession...very impressed that the staff saw a problem and instead of blowing it off sought to make me comfortable and my physician there prescribed excellent medication which has started to help me and also tried to show me a way to save money on it. Thank you KEG! Willard Kravitz
Sep 3, 2016
Very nice staff !!! Great with children !!!!
Sep 2, 2016
I had an excellent experience at Katzen. The staff was very friendly and informative. Kirstyn was very helpful with my insurance coverage and frame selection. I will definitely recommend Katzen!
Sep 2, 2016
As always, I was treated with dignity and respect at Katzen. Dr Marcic has the "magic touch" when it comes to my glaucoma treatment. She has not only saved me money, but has also put my mind more at ease than I have been since my diagnosis.
Sep 1, 2016
I enjoyed the staff, they got me in and out quickly. Dr. Giannis was very knowledgeable and explained everything in a way that was easy to understand. The girl who helped me put in my contacts was great, very friendly, and also very knowledgeable about my insurance. My only complaint is that when I tried to make an appointment, no one answered so I left a message. My call was returned a few hours later.
Sep 1, 2016
The online reminders are very great.
Aug 31, 2016
My visit to your office 8/30/16 was very pleasing and I was satisfied with all the details I received getting me ready for my cataract surgery.
Aug 31, 2016
Dr Zimmerman is excellant as a surgeon and Doctor full of compassion. How Lucky I was to have her do my surgery. Everyone there is so kind and know how to take good care of you
Aug 25, 2016
I really liked the office and staff.
Aug 21, 2016
I have always have the best experience here . From the wonderful ladies at the front desk that always greet me with a smile to the frendly and helpful staff in optical that always let me know about the latest and greatest in frames and contacts ! I definatly don't want to leave out Dr. Sportelli and her lovely technician Sarah always so friendly and helpful !
Aug 20, 2016
Doctor Patel is one your best doctor for me since I have been a patient at Katzen. Can't say that about others with whom I have been in contact. Dr. Patel is very calm, professional and very mannerly. His "bedside" manners are exemplary. This is a strong personality I respect in a doctor and it is one I think all doctors should possess regardless of specialty. Becoming a doctor, I know is no small feat but it must not allow one to become arrogant and "simple-minded", as though without knowledge.
Aug 19, 2016
Very great staff love this place and Amy is the best šÆ
Aug 19, 2016
The staff is awesome at Katzen. A very caring staff. Very thorough and found the problem.
Aug 17, 2016
Connie the lady at the front desk was a little rude. I thought I was there for a follow up from my surgery done in July. When I came up to the front desk she asked me for my refural. I told her that I didn't know that I need one. No one told me to bring one with me. She said " Well if the Dr codes it that way you want need one". So I gave her my Drs number. I asked Dr Patel if this was a follow up and he said yes. I told Connie what Dr Patel said and she said "That is not what he told me ". So I had to pay 50.00 copay for today and 50.00 copay from the last time. Everyone at the Rosedale office are very professional. Today was the first time I had someone be rude. She could of been a little nicer about it.
Aug 16, 2016
Friendly, helpful staff. Doctor spent time with me and explained everything clearly.
Aug 16, 2016
Great experience as always.
Aug 11, 2016
This is a professional, well-trained staff and the physician, Dr. Marcic, is superb. I am the son of a physician and grew up working at a 13 doctor practice so I am quite aware of the dynamics of a well-run practice. The staff is friendly, courteous and knows how to run the equipment perfectly. The waiting rooms are clean and the transition from waiting to interacting with the patient is done efficiently. The primary nurse, Kathy S, was friendly and supportive as she began a preliminary exam. She explained what she was doing and was attentive to any needs, such as tissues for eye drops. Dr. Marcic is clearly at the top of her field. Her credentials are amazing, especially the extra year of glaucoma training. She is reassuring to the patient about her ability to treat any disease and that is a skill which is so important to the practice of medicine.
Aug 11, 2016
Very nice girl who helped me with choosing glasses and pricing made it easy for me and Dr.G very nice
Aug 7, 2016
Prompt courteous service. Dr. Giannas is not only thorough and professional but will explain technical issues in a way that the anyone can understand.
Aug 7, 2016
My experience with the staff of Katzen Eye Group has always been a positive one. When you arrive, the clerical staff greets you in a very pleasant manner.You are always seen on time. Everyone on the medical staff treats you as if you are the only patient there. Doctor Grodin always takes the time to explain your condition to you and answers any questions in a way that is easy to understand. When your visit is completed, the clerical staff is very accommodating in scheduling your follow up.
Aug 6, 2016
The staff was very pleasant and polite. The doctor was very thorough in his explanation of the test results.
Aug 5, 2016
First time at your facility and was quite impressed from start to finish.
Aug 5, 2016
The online presence was great.
Aug 5, 2016
My experience with Dr. Zimmerman and the entire staff at Katzen was tremendous!!! At each visit I marveled at the staff who seemed to enjoy their jobs as evidenced by the kind and comprehensive way that I was treated. This is their vocation, not just a job. I would recommend, and I have, Katzen to family and friends. Thank you for an awesome experience.
Aug 3, 2016
The service and care were outstanding. Many thanks to Dr. Zimmerman for her manors and surgical skills. Sincerely, Jose S Perez
Aug 3, 2016
I did not have a long wait. Everyone was nice and professional.
Aug 2, 2016
I was not disappointed in your services but disappointed with the insurance through my job. Yes I would recommend others to your establishment.
Jul 31, 2016
Excellent care and skills!
Jul 27, 2016
a very good staff .was a pleasure coming in
Jul 27, 2016
Pleasant and professional staff and a Doctor that was the same. I have no complaints. I am so glad that I went to Katzen and have been given the ok for a year.
Jul 24, 2016
Dr. Marcic is absolutely wonderful. Would highly recommend her. The staff is very friendly and make sure you are aware of everything that is taking place. Would highly recommend Katzen Eye Group.
Jul 23, 2016
I was seen fairly quick and was treated very well. very courteous and respevtful.
Jul 21, 2016
Everyone is so pleasant and willing to help you. The employees that I encountered seem to really like their jobs. I didn't have to wait at all to be helped.
Jul 21, 2016
Very impressed and you guys were right on time with my appointment
Jul 21, 2016
We arrived early but were seen by the physician right away. The outcome of exam showed near 20/20 vision in eye that the cataract had been removed. All are warm and gracious including the Doctor.
Jul 21, 2016
Excellent team of professionals
Jul 19, 2016
Friendly nice efficient great care from Dr. Amy
Jul 15, 2016
As familiar as I am with computers, the sign in computer was unexpected and somewhat intimidating.
Jul 14, 2016
Although it is out of my way, the Ridge Road office is so much better than you other locations which are noisy, slow and crowded. Dr. Marcic is wonderful and I will travel anywhere to see her for my glaucoma treatment.
Jul 14, 2016
Very nice Vision place to go to . employees very pleasant and dr storelli was very nice and explain your eyes session thorough .
Jul 13, 2016
EXCELLANT FRIENDLY ATMOSPHERE, FELT COMFORTABLE
Jul 13, 2016
I think everyone at Katzen eye Group is amazing! Thank you for all your services.
Jul 13, 2016
Appointment was on time. Staff was courteous and professional
Jul 11, 2016
Staff and Dr. Zimmerman have always been the best! Recommend them highly
Jul 9, 2016
As I was making my decision, Dr. Grodin was very helpful and positive. My decision to use Dr. Zimmerman was influenced by Dr. Grodin's recommendation. I am very comfortable and happy with the way that I was treated in the office by the receptionist and the medical assistants.
Jul 9, 2016
Great people, great care.
Jul 7, 2016
everyone is always so kind and helpful.
Jul 2, 2016
I am so happy to have a doc who takes the time with me.
Jul 1, 2016
Everyone that helped me with my exam were great. They explained everything so I could understand what was happening. Dr. Sportelli explained my problem with my eyes so I could understand what was going on. She made me feel at ease. Thank you for all your help!
Jul 1, 2016
The entire experience with my eye operation was outstanding. Everyone from the doctor to the nurse were extremely polite and professional. I will make it a point that if I know someone that needs corrective eye surgery that I would recommend your group.
Jun 30, 2016
I was disappointed with the long wait. I never waited this long at tha York Road office
Jun 29, 2016
I was disappointed with the long wait. I never waited this long at tha York Road office
Jun 29, 2016
The receptionist or whoever responded to the tel did not make efforts to solve the problem besides referring to rules. I urgently need my results which were ready immediately after the visit yesterday. The physician actually promised to have them posted by the end of the day. 24h later they not available. After requesting for them on the portal, I got an irrelevant response: my demographic information and and reason for visit.
Jun 29, 2016
Staff was very professional and attentive. Registered in immediately.
Jun 25, 2016
I am always treat very good here! Everyone was welcoming and nice!
Jun 24, 2016
The office staff were all so pleasant and welcoming! Everybody was patient and they made me feel extra comfortable. I'll definitely be recommending to family and friends
Jun 23, 2016
Pleasat professional experience. Dr. Giannas was very good and I'd recommend him.
Jun 22, 2016
I was very pleased with the professionalism and friendliness of the staff.
Jun 18, 2016
My visit to Katzin Eye Group was pleasantly professional with minimal wait time. I appreciate this since I'm usually coming from working over night. Thank you and I look forward to my next appointment.
Jun 16, 2016
The Doctors & Staff of Katzen Eye Group are treating every visitor with respect, regardless of his or her age, sex, or race. Plus, touch-screen kiosk is very easy to use and follow the directions.
Jun 14, 2016
Great experience! All the staff was kind, courteous and competent. Dr. Sportelli was awesome! Her exam was very thorough and she had a great chair side manner. I will definitely go back for all of my eye care needs!
Jun 9, 2016
I NEVER GIVE 5 STARS BUT VISIT WAS VERY CLOSE., WAITING TIME MUCH BETTER.
Jun 7, 2016
Great service. Doctor took time to explain all the procedures
Jun 5, 2016
I would recommend Kate eye group to everyone they take there time with you and make sure they do the best job that can be done
Jun 1, 2016
I was very disappointed to find that Katzen no longer has a late evening. Originally they were open a little later for us 9 to 5ers to be able to get to, but then they changed that and each weekday it closes at 5. Also the glasses I purchased are uncomfortable on my nose, so I am using my old glasses (that I bought from Giannas Eyecare), because they are more comfortable. I had Katzen change the noseguards but the glasses are still uncomfortable. Katzen sent me a bill for $40, which I didn't understand. I stopped in and they took care of it, but I still had to take the time to stop, which was inconvenient.
May 30, 2016
I would recommend Katzen to all of my family and friends. The staff is efficient and friendly and there is very little wait time. Marlene Wawrzyniak
May 27, 2016
I have seen Dr. Paul for over 25 years. I am thrilled he has joined your practice.
May 27, 2016
It was my 1st time to this new location for Dr. Giannis. It was a pleasant environment (waiting area and exam rooms) and EVERYONE there is so nice. My husband and I both went together and we both love Dr. Giannis. If you are looking for a new eye doctor, this is the place to come!
May 26, 2016
Dr. Zimmerman was outstanding and solved my eye problem instantly. It was an emergency and all the staff were so hospitable. Susan Engel
May 24, 2016
My vision is great after surgery. No discomfort.
May 22, 2016
Each visit gets better with respect to patient / doctor relationship.
May 21, 2016
Great staff, good experience.
May 20, 2016
I am happy to have found the Katzen Eye Group! The entire staff is professional, courteous and thorough!!!!
May 20, 2016
Staff was friendly and courteous, wait was short, was thorough with the examination.
May 20, 2016
Loved the Ease of Kiosk Registration. Made everything quick and easy.
May 19, 2016
All went well. The staff was cordial, especially Kathy...The lone negative would be Dr Marcic who was unfriendly, unpersonable and responded to my questions as if annoyed. She spoke as if she was on a higher level than me and told me I had glaucoma in a very terse manner. Her personality in the presence of a patient is deplorable.
May 14, 2016
The staff was very professional and knowledgeable. They greeted you at the door when you arrived and greeted you again when you departed. Dr. Spotella was very personable and took her time with my exam.
May 13, 2016
Receptionist are friendly. Dr Sportelli is great! Give me her time and is very pleasant A special thanks to Meg in the Rosedale office who took her time to resolve my problem with signing up on line. She also gave me her phone number with ext if I had any additional issues. Wonderful customer service.
May 13, 2016
Everyone was very friendly. They made me feel comfortable from the moment I arrived until I left 1 1/2 hours later. They were very professional but didn't make me feel silly or stupid when I asked questions.
May 13, 2016
Best Doctor, Best Equipment,Great Facilities & Satisfied Results
May 12, 2016
Very friendly and professional. Wish I would have started coming here sooner.
May 12, 2016
Everyone with whom I came in contact was extraordinarily nice as well as completely competent,
May 12, 2016
Both my wife and I are very satisfied with the care we receive at Katzen. We love Dr. Sportelli.
May 11, 2016
The BEST Doctors and staff in the state. They all go above and beyond at every visit.
May 10, 2016
The staff was very pleasant and professional. Wait time very short. Dr Sportelli was great.
May 10, 2016
Karen is amazing, caring, and very knowledgeable! The staff is friendly and courteous. The best Eye Doctor for your eye care.
May 8, 2016
Incredible customer service. I left feeling like I was a top priority
May 7, 2016
From the moment you walk in the door until the moment you leave you are treated by the entire staff with respect and made to feel relaxed and assured that you are getting the best care possible.
May 7, 2016
I was very happy with my visit, wait time over 15 minutes. Very susprised how fast the lazer part was.
May 5, 2016
Courteous and efficient service from the Entire Staff!
May 3, 2016
Physicians, staff and facility are wonderful.
May 3, 2016
I have gone to numerous eye doctors in search of an explanation for my recurrent eye infections & chronic tearing. Struggling with this for nearly to 2 years. Dr Zimmerman diagnosed it within the 1st 10 minutes of my appointment!! She's wonderful!!! I'm so relieved to know the problem. We discussed the solution & I'm able to move toward ending the pain & discomfort for good!
May 3, 2016
Amy Zimmerman was a pleasure to see and very helpful in explaining the needed surgery I would recommend her to anyone
Apr 30, 2016
The office operates very efficiently. They are quick and and polite. The patients move through the system with such ease. I was very impressed
Apr 30, 2016
Very satisfied with the services.
Apr 29, 2016
I was a prior patient of Dr. Sportinelli and went to Katzen because of her. She and the staff were very, very helpful and patient with me in testing different contacts.
Apr 27, 2016
Thanks ..Dr paul and your great staff for a well done job from the front desk to being fitted for eye glasses A.J.STOCKMAN
Apr 27, 2016
Great experience from the moment I walked in with very friendly and outgoing girl at the desk through and including interacting with the optical department. Dr. Sportelli is wonderful. She explains everything in words I can understand.
Apr 27, 2016
New office is outstanding very clean and fresh.
Apr 25, 2016
I was told when I made my appointment that I could no longer see dr. Zimmerman. I was scheduled with another doctor. I waited in the exam room for almost an hour because he was running behind. I asked a very nice girl what was going on twice. I thought the doctor forgot about me. She was dr zimmermans assistant. I asked if I could please see her instead this one time. Dr. Zimmermancame right in and made me feel at ease. She did my eye exam and dials red them. Then the doctor I was supposed to see came in and was so incredibly rude! He told me I was getting my eye exam for "free" and that things happen that made him run behind. Then he walked out of the room. I was very very upset! I refer a lot of patients to your office. I work in a dental office and tell patients often about Dr. Zimmerman. The dentist I work for is a patient of Dr. Z. I will not be back to your office if I can't see Dr. Zimmerman. This man was horrible!
Apr 23, 2016
your staff is very courteous and professional...Dr Sportelli is awesome...Jessica (tech) was very knowledgeable, friendly and professional as well...I'll certainly return as scheduled...thank you
Apr 21, 2016
VERY SATISFIED WITH THE SERVICE I RECEIVED FROM KATZEN. Dr. Zimmerman made me feel very confortable.
Apr 20, 2016
Thank you to the wonderful staff for excellence service!
Apr 20, 2016
As always, I was treated with dignity & respect.
Apr 16, 2016
been seeing dr. Zimmerman for years and as always she has shown interest in my eye care.Service has always been excellent.
Apr 16, 2016
Entire staff was friendly and easy/fun to talk to.
Apr 14, 2016
DR.LORI SPORTELLI SHE IS GREAT. SHE TAKE THE TIME AND EXPLAINS EVERYTHING TO YOU. MAKES YOU FEEL VERY GOOD ABOUT THE VISIT. 5 GOLDEN STARS ALL THE WAY.
Apr 14, 2016
how wonderful the staff were! Dr. Giannas and Esther couldn't have helped any more then they did! they went above and beyond and I couldn't wait to tell all my friends at work with my same insurance where to go. Dr.Giannas & Esther took a lot of time explaining to me what was going on with my Eyes and I can't thank them enough!
Apr 13, 2016
Service was prompt, the staff were nice, and Dr. Giannis explained everything in detail so I could understand. Thank you!!!!
Apr 13, 2016
Moving ahead with my treatment.
Apr 13, 2016
The team was pleasant and friendly. I was afraid going to a big group that I would be just another patient and would be rushed through my appointment. But, I felt heard and cared for. I appreciated that greatly.
Apr 12, 2016
I was told I did not have to pay anything for the exam. A month later, I was billed 50.00 because I needed a prescription for glasses. I have made two attempts, and left my phone number. Still NO return phone call. Is that customer service???
Apr 10, 2016
Doctor needs to volunteer explanations of medical terminology. I am too embarrassed to ask.
Apr 10, 2016
My doctor she is super kool and she no's her patients.
Apr 9, 2016
I would have to say the way I was welcomed. The receptionist/secretary (I wish I remembered her name) made me feel so comfortable, we got to joking around, like I knew her for along time.
Apr 8, 2016
The professionalism but friendliness exhibited by all.
Apr 8, 2016
I would rate my visit 4 out 5
Apr 8, 2016
The process was quick and smooth and everyone was very friendly
Apr 8, 2016
The process was quick and smooth. Everyone was very friendly
Apr 8, 2016
The self check in scanner
Apr 7, 2016
The employees---ALL of them were pleasant and kind....which matters to me..being a bit nervous and not knowing what to expect...everything was explained to me beforehand which put me at ease. Thank you all!
Apr 5, 2016
The 3 technicians who performed the tests were very nice. Dr. Marcic has zero people skills and needs remedial training in how to treat patients with compassion.
Apr 5, 2016
When my doctor explained how my perscriptions can cause my eyes to change. She also gave me alot of insight on any question I did ask , and was warm and caring. It felt very personal and really like she genuinely cared.
Apr 4, 2016
Juanita, Megan, and dr. Sported li were friendly, personal, and helpful. Great visit guys!
Apr 2, 2016
Wait time in lobby and wait time in exam room (for physician) after tech finishes initial exam
Apr 2, 2016
Getting my eye problems resolved. Thanks to Dr Zimmerman!!
Apr 1, 2016
everyone was nice & professional. great visit!
Apr 1, 2016
I did not have to wait past my appointment time.
Apr 1, 2016
Excellent care and interacting with staff members
Apr 1, 2016
Seeing Dr.Sportelli again.
Mar 31, 2016
The efficiency of getting in and out.
Mar 31, 2016
I absolutely adore Dr. Sportelli. If my experience was based off the front desk and the young man that helped me with contacts I wouldn't return; however, I love Dr Sportelli too much to leave.
Mar 30, 2016
Rosedale office: no wait time. Friendly, excellent.
Mar 29, 2016
I really liked Dr. G. And his eye machine that took a picture of my whole eye.
Mar 28, 2016
All the personal interaction
Mar 28, 2016
Techs were great, spending time with Dr. Z, and she quickly followed up with my neurologist. Impressive
Mar 27, 2016
Appointment went very well. On this e-maIL I received to take the survey it is dated Decenber 31 1969 7:00 pm
Mar 25, 2016
Being told I dont need surgery this time.
Mar 25, 2016
I especially like Dr. Zimmerman. She is very professional; as well as personable. Her assistants were all helpful & pleasant.
Mar 25, 2016
Dr Giannas is a wonderful doctor. He is truly caring and gives 100% to get you the best prescription for your eyes. I wish he was still at his old office.
Mar 25, 2016
The professionalism of the staff and the interaction with my kids to make their first eye exam a wonderful experience
Mar 25, 2016
All of it. The guy who sizes the glasses was a huge help. I had a ton of questions and he helped me a ton and I got exactly what I needed. I got the right grey tint to help my the sensitivity in my eyes and a set of awesome looking frames.
Mar 24, 2016
Professionalism of Dr Sportelli. She is very focused on providing great care
Mar 23, 2016
Seems like a "well oiled" professional operation, yet friendly atmosphere.
Mar 23, 2016
I was surprised by the difference in my prescription from just three months ago. On OS the sphere was -1.00 now -0.25, the Cyl was +1.25 now +.50, AXIS 168 now 160. Is there any reason to be concerned about this? Please reply.
Mar 22, 2016
Very clean and organized facility. Been going to Dr Zimmerman company years and would recommend her.
Mar 22, 2016
Arrived early for appointment and was taken immediately for tests.
Mar 20, 2016
My glasses are going to match my 5 year old grandson's
Mar 19, 2016
The staff and doctor were excellent with my 4 year old who was having her eyes checked.
Mar 19, 2016
My favorite was entering the office. It was very nice, which is what I expect from the Katzen eye group.
Mar 19, 2016
Great staff and location. One of the best visits I have experienced in my entire life.
Mar 18, 2016
have always had a good experience when I see Dr. Patel and your office. I have no complaints.
Mar 18, 2016
No waiting time. Great service.
Mar 18, 2016
Knowing that my pressure was still be controlled.
Mar 18, 2016
After I checked in and was told to wait in the far area and someone would be out to get me as soon as possible but before I even reached that area I was already being called that was fast.
Mar 18, 2016
How friendly your front end was
Mar 12, 2016
Katzen is a well run facility and I will definitely use them in the future just like most of my family does.
Mar 12, 2016
exam for medical monitoring
Mar 12, 2016
When both the technician and Dr. Patel told me my eye pressure numbers were down.
Mar 11, 2016
Dr. Sportelli! She is the best doctor that we have ever been to. Remarkable and very thorough.
Mar 10, 2016
I did a post op after Cataract Surgery and I was in and out. I tell everyone about Katzen. Thanks so much for giving me my vision back.
Mar 9, 2016
Dr. Grodin and everyone there are so kind and understanding - thanks
Mar 7, 2016
The pleasure of seeing all of the happy smiling faces that greet you.
Mar 7, 2016
Friendly staff, great facility and friendly staff
Mar 6, 2016
Understanding more about my eyes and vision.
Mar 6, 2016
The bedside manner of the physician I saw (for the second time now) is an unpleasant combination of arrogance and disinterest. There was no greeting, no sign of any actual interest or concern, no smile or eye contact, minimal-to-no explanation, and, as an added bonus, she clearly thought I was stupid. Thoroughly unpleasant.
Mar 5, 2016
Everyone was friendly and helpful with the patients! Very pleasant experience!!
Mar 5, 2016
Seeing my eye dr Dr Giannas
Mar 4, 2016
My favorite part was when the Dr.showed me my eyes on the laptop. He was a very nice guy! Everyone was so nice. Thanks
Mar 2, 2016
Seeing Dr. Sportelli again. I found her on google and followed her there because of the time, patience and care she gave me at Walmart.
Mar 2, 2016
Kiosk makes registering very easy. I would rate my visit 4 Stars!!!!
Mar 2, 2016
Everyone was friendly and professional. Awesome.
Mar 1, 2016
Patient bring responsible for copying ins and is cards on the kiosk. Less risk of anyone else getting hold of personal info.
Feb 28, 2016
Meeting Dr. Zimmerman. She's just wonderful; She's made me not dread the procedure. It might be common to be afraid, but I'm not overly-anxious, anymore. Her staff loves her, and "Scheduling" person, Loretta,(I don't know her title) told me that if her parents needed this, Dr. Zimmerman would be the ONE to do it. I now feel very lucky. Also, every single one of the people attending me were so very caring, nice, polite and patient. After my visit, I felt my fear and anxiety decreased incredibly.
Feb 27, 2016
The personal service afforded me onsite.
Feb 27, 2016
The enthusiastic physician
Feb 26, 2016
I arrived very early and did not have to wait until my appointment time.
Feb 24, 2016
Doctor explains everything so that I understand. Never really understood everything before but now I do.
Feb 24, 2016
Would give no stars if I could. Very rude to me and my friend that I brought in to get glasses. Didn't seem to know what they were doing. Was given access to a patient portal which 3 weeks later is entirely empty.
Feb 22, 2016
doctor's report on my progress was excellent and thorough
Feb 19, 2016
Would recommend to family and friends.
Feb 19, 2016
I've been wearing glasses/contacts since high school. Therefore, have had many eye exams with different groups. But, no one has ever sat down and explained to me (with drawings & eye ball example) what was going on with my eyes and why I was having problems with redness and irritation like Dr. G did. Not only did he draw and explain to me, I understood everything, it all made sense. Thank you Dr. G, I am so glad to have met you!
Feb 18, 2016
Great service. The receptionist Connie and Dr. Amy Zimmerman were fantastic!
Feb 18, 2016
Able to know that my eye sight is still functional.
Feb 16, 2016
Getting in and out in a timely manner always a courteous staff
Feb 16, 2016
so convenient between work and home, never overly crowded.
Feb 14, 2016
The interaction with the actually doctor.
Feb 14, 2016
The technician who did the initial screening was great and the doctor did a wonderful job explaining everything that was being done.
Feb 14, 2016
Doctor was very through and explained everything.
Feb 13, 2016
Meeting with the doctor, she put me at ease, very nice and understanding .
Feb 12, 2016
The tech was very friendly and the office was comfortable as far as seating and cleanliness
Feb 11, 2016
Leaving the facility hoping all went well and looking forward to the left eye laser procedure.
Feb 10, 2016
To see my old doctor there Dr. G
Feb 10, 2016
Everything and everyone was very professional
Feb 9, 2016
The Doctor had a wonderful!!!! Bed side manner, she explained things to me spoke to me not at me even drew a picture to help reinforce info given,, I was a Wilmer Pt But, I WILL NOT BE GOING BACK
Feb 9, 2016
I was told about the portal on my previous visit
Feb 8, 2016
The visit went well overall but the organization needs work.
Feb 8, 2016
Both the staff member Juanita and Dr. S were professional and just great!
Feb 6, 2016
Dr. Zimmerman is a wonderful physician. She is patient and explain everything very well.
Feb 6, 2016
meeting Dr. Sportelli- first time seeing her
Feb 4, 2016
The knowledge and personal concerns and care of me as a patient.
Feb 2, 2016
Timeliness, friendliness, thoroughness
Jan 31, 2016
I have moved with Dr. Sportelli to Katzen eye group because she gives my family and I a very professional and thorough exam. we have been to some real lulu eye doctors.
Jan 29, 2016
Getting to know all of you.
Jan 25, 2016
How professional and clean the office was.
Jan 23, 2016
My eye problem was diagnosed and treatment started.
Jan 23, 2016
Always talking to Dr. Zimmerman about my job in the OR.
Jan 23, 2016
Really can't answer that
Jan 21, 2016
THE PROFESSIONALISM OF THE DOCTOR AND STAFF FROM ENTRANCE TO EXIT.
Jan 21, 2016
The hug from Dr. Zimmerman! KUDOS TO HER FOR A JOB WELL DONE!
Jan 21, 2016
I'm afraid I didn't catch her name, although she did tell me, but the young lady that I saw first was awesome! She was super friendly, explained everything and answered all of my questions.
Jan 21, 2016
Everything. Everyone in the waiting room were very nice to me. The ladies in the back were very nice and the doctor explained everything I needed to know.
Jan 21, 2016
I've been a patient at KEG for over thirty years, with cataract surgery on both eyes. Never a problem or issue. And even if there were, I'm sure it would be resolved properly.
Jan 21, 2016
The eye doctor was great and new her dtuff.
Jan 19, 2016
Have we really arrived at the day when we can't speak with a receptionist upon arriving at our doctor's office.
Jan 19, 2016
the atmosphere was very friendly
Jan 15, 2016
The Ridge Road office. The other Katzen offices are zoos, especially the Lutherville office. This was a professional setting.
Jan 15, 2016
Seeing Dr Zimmerman is always a pleasant experience.
Jan 14, 2016
Seeing my doctor Amy Zimmerman. She is the greatest.
Jan 14, 2016
my favorite part of the visit was the wonderful way everyone was, it felt very comfortable and every one seemed knowledgeable...
Jan 13, 2016
The good news I received from Dr. Grodin.
Jan 11, 2016
How nice everyone was. I Am sure that it was Friday had something to do with that.
Jan 9, 2016
Doctor was very through very good at explaining test results,making sure I understood every word
Jan 8, 2016
It was all very professional and all was explained though
Jan 8, 2016
The pleasantness of all personnel.
Jan 6, 2016
Too aggravated to think of any at this time!
Jan 4, 2016
Dr. Sportelli is the best eye doctor I've ever had. I've been seeing her for many years and have followed her to Katzen eye groupj
Jan 1, 2016
No more glasses after my surgery!
Dec 31, 2015
Every aspect of the visit was exceptional. The staff up front was friendly, helpful and professional. Connie helped me work through an insurance issue and went the extra mile to be certain that I could keep my appointment. The Technician was friendly, competent and made certain I understood the tests she performed as well as giving me insight about my FITBIT, and the beneifts I could receive from actually using it. Dr. Zimmerman inspired confidence in her skills by her professional, caring manner and the quick and competent way she performed her work. Even the medical student took a minute to explain and reiterate the future possibilites and answer last minute questions I thought of on the way out. I would recommend this practice to anyone eeding eye care.
Dec 31, 2015
Dr Sportelli was very friendly and helpful. Reception staff is also welcoming and helpful.
Dec 30, 2015
When the tech made my son feel comfortable as well as showed patience with him.
Dec 29, 2015
The young lady the took me back and began my visit prior to the doctor seeing me, sorry I forgot her name. Also, the OPTOS that took the picture of my eyes
Dec 27, 2015
Just love Dr. Zimmerman and staff
Dec 25, 2015
The doctor went over and above in explaining procedures as well as the pa.
Dec 20, 2015
Explaining very well the procedure , the cause of the probkem, the next plan and choosing the eye glasses.
Dec 18, 2015
Staff at the Rosedale Office extremely friendly and pleasant. Dr. Zimmerman is great.
Dec 17, 2015
The staff at Katzen Eye are great. They really make you feel comfortable.
Dec 16, 2015
Dr Zimmerman. Tech Krisitine (I hope I remembered her name correctly). I am a returning patient so no mention of insurance or portal.
Dec 15, 2015
The eye pressure test. Never liked that device being put into my eyes.
Dec 15, 2015
Everyone was very friendly and super helpful.
Dec 14, 2015
Reconnecting with Dr. Sportelli!!!!
Dec 12, 2015
Everyone is very friendly and nice.
Dec 12, 2015
Just knowing I would be taken care of properly. Dr. Grodin is extremely nice and caring and knowledgeable, and patient to understand my concerns.
Dec 12, 2015
The office is really nice. And the wait wasn't that long.
Dec 11, 2015
The employees were very friendly
Dec 11, 2015
Woman at check out was extremely helpful. She had excellent customer service skill.
Dec 10, 2015
Getting good news from Dr Sportelli!!
Dec 9, 2015
The service was complete and done well.
Dec 9, 2015
Getting an understanding of what was happening to my eyes.
Dec 9, 2015
FEELING CONFIDENT ABOUT PROCEDURE
Dec 8, 2015
Dr. Zimmerman's enthusiasm.
Dec 7, 2015
Talking with Dr Zimmerman
Dec 6, 2015
I always feel like part of the family. Always a warm welcome and great service. Thanks for the wonderful service and fast appointment!
Dec 3, 2015
The tech really made me feel comfortable.
Dec 2, 2015
Seeing my doctor. If not for her, I would not return!
Dec 1, 2015
The way the staff takes care of you
Dec 1, 2015
Everyone is very professional and friendly.
Dec 1, 2015
Everything except for the glasses dept.
Nov 27, 2015
The wonderful staff made the experience pleasant and I apprecite them for that.
Nov 22, 2015
The medical assistant was very friendly and explained everything clearly.
Nov 19, 2015
Being accepted the first time I arrived, THANKS AGAIN
Nov 19, 2015
TJ was able to assist me and fix the problem that I had with my glasses. He went over and beyond.
Nov 19, 2015
Everything being explained to me, everyone being courteous and everything being handled in a professional way.
Nov 18, 2015
Actually my favorite part was making the appointment. I can't remember who I spoke with but she was wonderful!!!
Nov 18, 2015
Seeing everyone at the office & having Dr. Zimmerman as my doctor. She is always so nice, very enthusiastic, & very interested in me as if I were her only patient. The receptionist was wonderful & the techs were very good. I always feel welcome & secure in knowing I am getting an excellent eye exam by a top doc! Thanks to all for the outstanding work you do. Thanks also for great magazines to read.
Nov 17, 2015
efficiency , responses to questions, explanation of procedures, time spent with Dr.
Nov 15, 2015
The doctor's assistant! She was GREAT! :)
Nov 13, 2015
I would not hesitate to recommend them based on my experience as well as those of my family.
Nov 12, 2015
The Doctor and staff are always pleasant, knowledgeable, and make the patient feel at ease. I've never had a long wait, and the new location is much more accommodating when it comes to parking, location, and space-wise.
Nov 12, 2015
Not having to have my eyes dialated was awesome! Being able to see clear pictures of my eyes and knowing that in future visits they can be compared to previous pictures is reassuring.
Nov 12, 2015
i love my dr. i wound follow her to any faciliy to be seen
Nov 10, 2015
Not really a part of my visit, but the instructions I was given for pre surgery and after care are contradictory when it concern when to start eye drops. One paper says start 5 days prior to surgery another says start 4 days prior. One says start right after surgery another says start the next day.
Nov 8, 2015
the whole crew that at the clinic they were just great
Nov 8, 2015
The care I received from Doctor Grodin has always been my favorite part of the visit. He takes the time to explain everything and even shows me the pictures on the computer. He patiently answers my questions and never makes me feel rushed.
Nov 7, 2015
WHEN IT WAS OVER. JOHN AND HIS EXAM. WE HAD A GOOD LAUGH.
Nov 6, 2015
Watching my daughter get excited about picking out frames
Nov 6, 2015
It was my first time seeing Dr Giannas and he was wonderful. He explained the photos of my eye and what he was looking for. Everyone I interacted with at the office was very helpful and friendly.
Nov 6, 2015
Dr. Giannis was very thorough and spent the time needed to be sure I understood everything.
Nov 4, 2015
checking in and out, the kinds ladies were nice and helpful with questions that I needed answer and meeting my new eye Dr. that I will be now seeing at this location.
Nov 4, 2015
The large variety of frames
Nov 2, 2015
it went about as i expected, very courteous,very profesional
Nov 1, 2015
I was impressed with how courteous all the staff were.
Oct 31, 2015
Everything, can say one thing, I couldn't as for anything better.
Oct 30, 2015
Nothing in particular stands out, but, overeall experience was fine.
Oct 30, 2015
The camera that takes pictures of the inside of your eye so you don't have to get your eyes dilated.
Oct 29, 2015
My favorite parts of the recent visit were the new facilities & free parking.
Oct 29, 2015
Speaking and having the doctor explain all that was going on during the visit.
Oct 27, 2015
The doctor took his time to explain to me what was going on.
Oct 24, 2015
Helpful & pleasant attitude of staff. Like the new big office on Ridge Rd
Oct 24, 2015
Dr. was was nice and professional
Oct 23, 2015
Seeing all of the smiling faces of the staff and Dr. Zimmerman.
Oct 22, 2015
The doctors helped me and had great patience because I had my 10 month old son with me and they interacted with him so we could get my eye exam done it was very helpful and just overall a great visit
Oct 22, 2015
Feeling very comfortable in the care I received from Dr. Zimmerman and meeting the very friendly and helpful staff.
Oct 21, 2015
Knowing that my eyes were in pretty good shape, and I got a prescription for new glasses.
Oct 21, 2015
From the woman from the front desk to the lady that took me to the back to the eye docto . Was all very professional and friendly. I been to other places and they was ratchet and unprofessional so wen I say I loved this place its cuz I truly do I recommend anyone to come there.
Oct 21, 2015
Dr. Zimmerman is always great. The glasses frames selection was good and the gentleman who helped me with that was efficient. The tech was great. A good experience.
Oct 20, 2015
I love the sense of humor of the doctor as well as the assistants.
Oct 18, 2015
Super Doc! He takes the time to explain all about my eye care and puts me at ease.
Oct 16, 2015
I think we might have been there at slower time. This allowed the promptness to be exceptional. I love the new space and location.
Oct 16, 2015
I found the entire staff to be very professional thru my exam to selecting glasses.
Oct 15, 2015
no one specific thing. all around excellent experience.
Oct 15, 2015
Dr. Sportelli gives me the best and most accurate exam for my prescription I've ever had.
Oct 14, 2015
I have always been impressed on how thorough Doctor Marcic and her assistant Kathy is about explaining the process of each exam.
Oct 14, 2015
Understanding what was going on with my eyes.
Oct 14, 2015
the young lady who took care of me...instead of leaving me for the next tech she did all the measurements herself because I waited so long.
Oct 10, 2015
Dr. Zimmerman's pleasant welcoming manner. I recognize that she is a highly skilled professional and appreciate the way she causes me to feel that I am the object of her work rather than an interruption of her day.
Oct 9, 2015
When I got try on my colored contacts. But over all the hole visit was GREAT.........My rate is all the stars you have.
Oct 9, 2015
All of the above..Honestly its a very nice place and I will be referring others to go there.
Oct 8, 2015
Everyone was nice made me feel at ease.
Oct 8, 2015
The honest & friendly staff!
Oct 7, 2015
Section 8 covers my review.
Oct 7, 2015
An 8 O'clock appointment with Dr.Grodin is really appreciated. Gives me almost a full day for my needs.
Oct 3, 2015
I enjoyed every's cheery attitude, and i enjoyed seeing my doctor, Dr. Zimmerman again.
Oct 2, 2015
Not happy with service at optical dept
Oct 2, 2015
Talking to the staff especially Connie! They are all great!
Oct 2, 2015
All the staff were kind, patient and efficient.
Oct 1, 2015
I'm very impressed with Dr. Lori, and her techs. My feeling is that I'm in the 'best of hands'!
Oct 1, 2015
No long wait. Every step in the process, including choosing new frames, went smoothly.
Oct 1, 2015
Dr. Zimmerman is wonderful.
Sep 30, 2015
Everything was great from entering to leaving.
Sep 30, 2015
The staff from entering the building until you leave are friendly and talk with you.
Sep 30, 2015
I loved that we do not have to fill out paperwork š
Sep 29, 2015
Being a long time client of yours, it was like seeing old time friends. almost family, with mutual respect and professional care. Thank You All Doctor Amy Zimmerman and Connie expressed their happiness to see me again. The new members were polite and professional. Every one asked the right questions about my eye care and gave this elderly man, time to respond.
Sep 29, 2015
Just the friendly faces but still being very professional
Sep 28, 2015
The technician.She worked as if she was the doctor. She did extremely well.
Sep 25, 2015
I got called back right away, I was in and out, a great service.
Sep 25, 2015
I am amazed at my new lens
Sep 24, 2015
Dr. Sportelli was very informative about my diagnosis and future care.
Sep 23, 2015
Everyone I came in contact with were very pleasant and quick to answer my questions and concerns.
Sep 23, 2015
This was a follow up to my surgeries. I felt the examination was very through and my results were explained.
Sep 22, 2015
Not sure how to write a review
Sep 18, 2015
The first assistant who helped me- she was very patient and kind. And, of course, as ALWAYS it goes without saying ~> Dr. Grodin is THEEE BEST!!!!!
Sep 16, 2015
Excellence of the treatment.
Sep 12, 2015
Dr. Grodin is very understanding and kind and helpful and explains things so you understand.
Sep 12, 2015
Dr Zimmerman was very friendly and highly professional
Sep 11, 2015
All of it , the staff and Dr , very good
Sep 11, 2015
The concern that lady at front desk showed before I left.*(One who checked me out).
Sep 11, 2015
Not having to wait tons past my appointment time. Only a couple of minutes.
Sep 9, 2015
Good report and good glasses repaired for free.
Sep 9, 2015
Tech was very good and Dr. Zimmerman is FABULOUS!!!!!!!
Sep 6, 2015
Doctor Zimmerman is the best eye doctor you could have.
Sep 6, 2015
Dr. Patel was very thorough and not at all in a hurry to rush the exam.
Sep 4, 2015
There was no wait I barely sat down when They called me back. Also everyone I saw was very nice and courtious and professional.
Sep 4, 2015
The kindness and efficiency of everyone.
Sep 3, 2015
Friendliness of the staff.
Sep 2, 2015
The sytle glass that was available
Sep 2, 2015
My eye exam with Juanita was very good! As always Dr Zimmerman is professional, friendly and a joy to see!
Sep 1, 2015
The new office space is wonderful. The waiting area is significantly improved as is the bathroom. Thank you for the improvements.
Sep 1, 2015
Good results from my annual exam
Aug 28, 2015
The administrative assistances and technicians.
Aug 26, 2015
Everything. It was great to find a service provider with such great customer service and pleasant staff . I was watching other customers being served and they received the same outstanding service.
Aug 26, 2015
When Dr Zimmermen said my eyes are fine. See you in one year.
Aug 25, 2015
The best thing I liked was the speedy time in which it took. From the check in to the time it took to see the Dr.
Aug 25, 2015
How quickly and efficiently I was served.
Aug 25, 2015
Everyone is helpful and the prices for materials are affordable!
Aug 24, 2015
Great new office and location. Connie is great and Dr. Casey is a pleasure to have as my doctor.
Aug 24, 2015
I waited almost 40 minutes (9:30 AM appointment) to see the optometrist who was fine. He seemed rushed (probably because he was running behind). And then I waited another 15 min for him to come back with a prescription. Things seemed a bit chaotic. It could have just been a bad day, but it seemed like this was normal because no one apologized that they were running behind schedule or mentioned that it was a particularly hectic day, etc.
Aug 21, 2015
How friendly the staff was and the doctor explaining things to me in a way that was easy to understand.
Aug 21, 2015
Dr. Zimmerman is an amazing, kind, thorough physician. She is an asset to the practice
Aug 20, 2015
I am impressed y Dr. Zimmerman
Aug 19, 2015
the 4 hours I wasted,what do you think
Aug 19, 2015
The excellent care I receive.
Aug 17, 2015
I was greeted and seen with smiling faces in five minutes.
Aug 15, 2015
The new location is nice and bigger, but I still have trouble seeing clearly and I'm told there's nothing more that can be done.
Aug 15, 2015
Seeing DrGiannas. He is always a pleasure to meet with as well as he explains everything in easy to understand terms.
Aug 14, 2015
Feeling free to ask questions of Dr. Patel. :o) While I expected him to be knowledgeable, he was also kind, compassionate, and approachable. Not all specialists have that particular mix of competency and social skills and it was refreshing to experience!
Aug 14, 2015
Picking my glasses through fuzzy vision
Aug 11, 2015
How friendly the doctor is and she really makes sure your visit is successful. I really like that she walked me right out to optical to pick up my Rx.
Aug 11, 2015
The doctor and staff were good to work with as they all were efficient and courteous, particularly Angie T.
Aug 7, 2015
Your team is great. I love them and would go no where else.
Aug 4, 2015
I liked Dr. Zimmerman very much.
Aug 2, 2015
Moving ahead to get my eye fixed.
Aug 1, 2015
Dr Sportelli is the most pleasant person to get an eye exam from. She takes her time and you thoroughly get a good exam. I would recommend her to anyone.
Jul 31, 2015
Helped me pick out my new glasses!!!!!!!!!!!!!
Jul 31, 2015
Esther and Dr. Giannas were wonderful. Dr. Giannas was very thorough and explained every procedure and outcome to me. He has an excellent bedside manner.
Jul 30, 2015
The lady over in optical was a huge help
Jul 30, 2015
no favorite...all was great!
Jul 30, 2015
Doctor saying, "The infection in my eye was gone."
Jul 29, 2015
Dr. Sportelli was patient and explained my light sensitivity that other doctors haven't.
Jul 29, 2015
I love Dr. Giannas and Jeanette! They are simply wonderful!
Jul 25, 2015
The promptness in which my visit was handled.
Jul 25, 2015
Question #3 not necessary to explain, I'am on medicare.
Jul 25, 2015
New location. Large waiting area. Good parking. Great care and service as always.
Jul 25, 2015
Being treated so great by everyone
Jul 25, 2015
Getting help with my eye.
Jul 24, 2015
Everything was great. I liked not having to have drops put in my eyes, so I could play golf later in the day!
Jul 24, 2015
Everything was great....from the moment I walked through the door. All the gals I spoke with were very nice and I really like Dr. Giannas. The new machine (that is an additional cost) which avoids the eye drops, is terrific! Sincerely, Jeanne
Jul 24, 2015
Dr. Zimmerman is very personable
Jul 24, 2015
The doctors were great although the receptionist was a little difficult. Please remember the have all your paperwork ready when you arrive or expect some difficulty.
Jul 24, 2015
Coming to a better understanding of my vision health.
Jul 23, 2015
Meeting Dr Sportelli. I loved her.
Jul 23, 2015
The doctor and nursing staff was very patient.
Jul 22, 2015
Everything was great! Dr. Zimmerman is so nice and knowledgable. She made me feel so at ease and I felt confident with her care and concern. She even called my daughter when I missed an appointment due to an emergent hospital stay to find out what happened and see how I was doing. There arenāt enough praises for her!
Jul 19, 2015
The kindness and warm concern from the staff.
Jul 17, 2015
Dr. Lori was great and I hope to visit her again. I will be coming back and staying with her long term.
Jul 17, 2015
The ease transitioning from area to area.
Jul 16, 2015
My chat with the lady that examined my eyes, before the doctor arrived.
Jul 15, 2015
Dr. Sportelli was very thorough and professional!
Jul 15, 2015
My First Visitā¦Excellent service! Enjoyed seeing Dr. Zimmerman. Touched base with five people in all. Everyone was efficient and friendly. Looking forward to a good surgery with great results.
Jul 14, 2015
I felt like my exam was thorough and done in a timely manner. The technician was very friendly and knowledgeable, and helped me to relax. The front desk staff were very friendly and efficient.
Jul 11, 2015
finding a new pair of glasses that I really really like!
Jul 8, 2015
Very friendly and the beautiful smile
Jul 8, 2015
The new location is great,less cramped waiting room,very clean.
Jul 7, 2015
When Dr. Zimmerman said that my eyes hadn't changed much; that cataracts weren't affecting my vision, and that eyeglasses weren't necessary at this time.
Jul 5, 2015
getting good news re my glaucoma
Jul 3, 2015
Do not have a favorite part. Everything was fine.
Jul 2, 2015
everyone has a nice positive attitude and an enjoyable personality
Jul 2, 2015
I like Dr. Sportelli. Shaking hands is a nice touch.
Jul 1, 2015
It was great not having to have my eyes dialated. Being able to use the Optus machine.
Jun 27, 2015
The friendliness of the front desk staff and everyone I came in contact during my visit.
Jun 25, 2015
I was really impressed with Kathy (Doctor Marcic) assistant. I had questions pertaining to checking to see if my mail Oder prescription had been filled. She took the time to track down this information with Doctor Marcic's assistants. Awesome job. Doctor Marcic is the best. She pays some much attention to detail.
Jun 25, 2015
Seeing the new office, it's much larger, very nice.
Jun 22, 2015
Talking to Dr. Zimmerman -
Jun 19, 2015
Dr. Amy Zimmerman and her staff!
Jun 19, 2015
I submitted multiple requests via the patient portal to have an appointment. All of them were ignored until I had to follow up with another department, Billing, to get a simple appointment made. The patient portal serves no purpose if it's not being viewed by staff.
Jun 19, 2015
My Doctor came out and escorted me back, that was so precious.
Jun 18, 2015
Better parking & bigger waiting room
Jun 18, 2015
that they had alot of pretty frames to pick from with my insurance.
Jun 17, 2015
Rubin was a quiet calming presence and made me feel very comfortable!
Jun 16, 2015
Interactions with the kind staff and great services
Jun 15, 2015
I like that Dr. Takes enough time to answer any questions I may have, she answers all my questions and freely gives me her recommendations and shares her point of view about issues I may have. Also, and this is a biggie, even though I am 70 I am treated as a full functioning adult with my intellegiance in tact. Not all Doctors have that insight.
Jun 13, 2015
doctor explained everything about eye appt. he did a good job.
Jun 11, 2015
Seen on time Dr. Zimmerman was wonderful Staff and technicians very friendly!
Jun 11, 2015
the waiting room was impressive, plenty of room, and beautifully decorated, and it smelled like a new car. All the staff were great, and Dr. Zimmerman always treats me more as a friend then a patent.
Jun 11, 2015
Knowing I had no major condition
Jun 11, 2015
Dr. Zimmerman has a wonderful way with elderly people. She's so patient and obviously loves what she does!
Jun 11, 2015
The reception area was very friendly , all the staff members were professional and explained all the procedures that were taking place for my eye examine.
Jun 10, 2015
The reception personel and those providing test were professional and friendly.
Jun 10, 2015
The positive way i was treated! Very professional and made me feel very comfortable Thank you to all who were pay off my experience! :)
Jun 10, 2015
That everyone was friendly. I felt so comfortable. Thank you all!
Jun 10, 2015
Getting a positive eye exam....no problems.....that's a relief when you are a diabetic.
Jun 8, 2015
Dr Lori Sportelli and her Assistant Ashley. They made me feel welcomed. Like I belonged there. And Ms Evaneski was so kind to me. The receptionist in the Optical dept was nice as well.
Jun 6, 2015
The courtesy of your front desk in getting me in to see a Dr as early as possible. The girls work very hard in accommodating patients and it is only right to recognize the hard work they do. Thank you very much . I will refer people to come in to see an ophthmologist because having some vision is very important for daily life.
Jun 4, 2015
Really like Dr. Patel. Easy to be confident with him.
Jun 3, 2015
The attitudes and professionalism of the staff was/is important and having the details of the procedure explained puts me at ease.
Jun 3, 2015
everyone is always friendly
Jun 3, 2015
I don't know if I have a favorite part, however, I did like and trust the doctor. She asked me to come back next year and I'm pretty sure that I will.
Jun 2, 2015
Dr Zimmerman is always very friendly.
Jun 2, 2015
The first technician I saw was wonderful, personable, compassionate, and an excellent listener. She conducted the visual field test with expertise and was encouraging about the process. I am sorry that I do not know her name.
Jun 2, 2015
Everyone. Very gracious and funny at times. Katzen Eye Group has been my family's eye care for years.
May 31, 2015
the entire visit was very good
May 30, 2015
I finally like my eye doctor. Dr. Zimmerman she is the greatest and really explains everything an work with you problems. She is the best in Md.
May 29, 2015
Everyone was very friendly and polite.
May 29, 2015
Connie the receptionist was sorry that the person that switched the appointment never did. She made sure that I was going to get seen , and was extremely helpful in getting the botched mission under control. Within 10 minutes of arriving I was taken care of, and also thanks to Dr Zimmerman for seeing me on no notice. I found all the employees friendly, responsive , and personable in performing their assignments. Thanks to all they made a bad start an excellent finish.
May 28, 2015
Seeing the new office which is beautiful.
May 28, 2015
Dr. Zimmerman's nice personality.
May 28, 2015
i should have stayed until eyes were less dilated
May 27, 2015
My favorite part was dealing with the secretary Janet. She wasn't at the front desk when I came into the building but came out shortly after I came in. She was very pleasant and truly the best part of my experience with this company.
May 24, 2015
Was made to feel very comfortable.
May 23, 2015
Doctor and staff all professional nice knowl
May 22, 2015
It's all about your eyes and they care.
May 21, 2015
Seeing Doctor Zimmerman!! :-)
May 19, 2015
My entire visit was absolutely GREAT, from the time I entered the door the receptionist was extremely nice, warm, and helpful. And then Reuben, the tech was nice; and as always, Dr. Zimmerman was amazing. I've been her patient for many, many years.
May 18, 2015
I only had to wait 3 days to receive my new glasses.
May 16, 2015
I think Dr Sportelli is great!
May 15, 2015
Kindness of staff and doctor
May 14, 2015
No favorite part. The whole examination met my highest expectations.
May 14, 2015
DR Zimmerson she is great
May 14, 2015
seeing Dr. Giannas again. was great, but the admin / office was not acceptable.
May 13, 2015
It's always a pleasure to see Doctor Zimmerman.
May 12, 2015
Based on my first visit to your new location I would give you five stars!
May 12, 2015
Meeting with Dr. Zimmerman
May 11, 2015
The people were very friendly. The doctor was excellent.
May 11, 2015
That everyone was so nice and friendly.
May 9, 2015
Dr.Sportelli as always :-)
May 9, 2015
Technicians and doctor were great - very professional, thorough and personable.
May 8, 2015
The feel and appearance of the new facility felt very conducive to your needs.
May 7, 2015
I love that it's only 5 minutes away from my house. I was also very impressed with how well the visit went since that office had just opened the day before.
May 6, 2015
The new office is 5 minutes away from my house. They were so organized and on schedule which was surprising since that office had just opened the day before.
May 6, 2015
interacting with the staff and Dr Zimmerman
May 5, 2015
The fact that a diagnosis was made and the problem can be corrected.
May 5, 2015
Dr. Zimmerman is the best!
May 5, 2015
The woman who did my initial tests is so very friendly, she makes you feel right at home and the doctors are always excellent as well!
May 5, 2015
The attention they gave me. Answered all questions in a good way. I felt like I wasn't a bother and treated greatly.
May 4, 2015
doctor told me the procedure went well
May 4, 2015
I was taken care of right away. I appreciate the care and concern.
May 4, 2015
The courteous and friendly staff.
May 2, 2015
everyone was friendly and polite.
Apr 30, 2015
All in all...a good experience.
Apr 30, 2015
Everyone was very pleasant.
Apr 30, 2015
Seeing the Doctor on time and the explanation of the procedure.
Apr 30, 2015
getting in and out in less than a hour
Apr 28, 2015
The way the entire staff was very professional and polite. Not just the personnel I was in contact with, every employee was very courteous.
Apr 24, 2015
The general staff was nice. The portal enrollment did not work (surprise!)
Apr 23, 2015
very friendly, quality of care
Apr 23, 2015
Apt was quick and I got to see Dr Zimmerman again. She was my dr a few years ago.
Apr 22, 2015
Your staff was friendly and very professional.
Apr 22, 2015
overall service and visit was excellent
Apr 21, 2015
Getting a good report from the doctor that my condition was being managed well wit medication.
Apr 21, 2015
The friendly and courteous staff also includes the Doctor. The gentlemean that took my eye glass order was very helpful in helping me to choose my frame.
Apr 18, 2015
The friendly and courteous staff! I was so pleased with everything!
Apr 18, 2015
Dr Sportelli Juanita Janet and Loretta !
Apr 18, 2015
Good to see Dr. Zimmerman.
Apr 17, 2015
My conversation with Dr. Zimmerman.
Apr 17, 2015
friendly, prompt, zimmerman is wonderful
Apr 17, 2015
Dr. Sportelli is fantastic. I really enjoyed talking with her .
Apr 16, 2015
always good to see Dr Zimmerman
Apr 16, 2015
Eye glasses selection process and assistance.
Apr 16, 2015
Everyone was very pleasant and explained everything very well.
Apr 14, 2015
Seeing Dr. Amy Zimmerman.
Apr 13, 2015
I Have No Complaints .. Everyone Is Very Helpful & Joyful
Apr 12, 2015
The time that Dr Zimmerman took to thoroughly explain things to me.
Apr 10, 2015
All personel were friendly and professional
Apr 8, 2015
The young African-American male staff at the Optical Department was more friendly than the ones I met before. That made me feel better.
Apr 8, 2015
Talking to the doctor. She didn't rush me when I wanted to ask questions. She was really nice. Loved my visit. Thank You
Apr 6, 2015
The fact that I did not have to spend along time sitting in the office before I could be seen.
Apr 6, 2015
Dr. Grodin of course! He works well with me and makes me feel that he is truly looking out for my well being. If something is not working, he seeks other ways to work on the problem. The staff is always great and it is so nice to feel like a part of a team and family.
Apr 4, 2015
Gr8 appt:-) was in and out in no time:-)
Apr 3, 2015
over all, the entire visit was good
Apr 1, 2015
How nice and friendly everyone was. The doctor took her time to explain my condition and did not rush.
Apr 1, 2015
Dr.Zimmerson is a great doctor and I highly recommend her.
Mar 31, 2015
knowing that Dr Zimmerman and her staff had me in there care also congrats on your front desk staff they are 5 star rated on there own.thank you again august stockman....
Mar 28, 2015
Dr. Zimmerman, pleasant, friendly, knowledgible
Mar 28, 2015
The way Dr. Groden explained my situation was clear, concise and easily understood.
Mar 28, 2015
I really like Dr. Zimmerman. She is very friendly and thorough.
Mar 27, 2015
hearing the news that the healing was in progress.
Mar 27, 2015
My time spent with Dr. Marcic who is very professional, knowledgeable, and fantastic!!! She always takes the time to greet you personally, answer questions, and explain everything thoroughly.
Mar 26, 2015
Everyone was very friendly as well as professional.
Mar 24, 2015
The entire visit was great.
Mar 24, 2015
the excellent exam by the dr
Mar 23, 2015
My favorite part of the visit was the friendly staff. It is the best quality in a business besides prompt service.
Mar 23, 2015
Dr Zimmerman took time to explain cataract surgery.
Mar 20, 2015
The secretary at the front desk. She is always so cheerful and makes you feel so welcome. Huge asset to the office.
Mar 20, 2015
The friendliness of the staff was awesome and Dr. Zimmerman is the best!
Mar 19, 2015
all of it. everyone was so nice and friendly.
Mar 19, 2015
the people in the back are very friendly
Mar 19, 2015
Picking out and trying on all the nice glasses
Mar 16, 2015
The staff was very friendly and courteous!!
Mar 16, 2015
Love Dr. Sportelli, she's awesome!
Mar 14, 2015
Everyone was nice and on time.
Mar 14, 2015
Seeing Amy Zimmerman again.
Mar 13, 2015
I am always treated with kindness and this is important to me, especially when I am having a yet to be resolved problem.
Mar 12, 2015
The Kindness of Everyone from the time you walk in the door until you leave!!!
Mar 12, 2015
Learning that you are moving to a new office. It's about time. You outgrew your space years ago.
Mar 11, 2015
The short wait time to be seen.
Mar 11, 2015
This is always a pleasant visit thanks to the friendly professionals involved.
Mar 10, 2015
Lots of parking and friendly staff
Mar 10, 2015
I love the fact that doctor was thorough with her exam.
Mar 10, 2015
Very friendly staff and efficient. Dr. Zimmerman is terrific.
Mar 4, 2015
Finding out I didn't have glaucoma
Mar 4, 2015
Limited waiting time and detailed explanation of prognosis by Dr. Zimmerman.
Feb 27, 2015
Dr. MacQuaid made me feel very at ease. She was very professional and took her time to explain the procedures that may have to been done in order to help me with my dropping eye lids.
Feb 27, 2015
Doctor Marcic was awesome in explaining the process and procedures of the eye test.
Feb 26, 2015
HOW I WAS GREETED AND THE HELP THAT I RECEIVED FROM EVERYONE THERE.
Feb 24, 2015
Dr. Sportelli , of course ! SHE IS THE BEST !!
Feb 24, 2015
Dr Sportelli is really nice and took her time to explain my eye condition.
Feb 20, 2015
Every body was friendly and professional.
Feb 20, 2015
Interacting with other pat
Feb 20, 2015
Identifying the cause of my problem.
Feb 20, 2015
Amy Zimmerman- nice lady, and nice to look at
Feb 20, 2015
Seeing Dr. Zimmerman, always a treat.
Feb 19, 2015
Everyone was very helpful and cooperative.
Feb 18, 2015
The best part of the visit was the laid-back atmosphere. The staff was thorough and very pleasant. I was especially impressed that Dr. Zimmerman not only spent time with me professionally, but also chatted with me personally. I would highly recommend making an appointment and seeing for yourself.
Feb 17, 2015
The best part of the visit was the laid-back atmosphere. The staff was thorough and very pleasant. I was especially impressed that Dr. Zimmerman not only spent time with me professionally, but also chatted with me personally. I would highly recommend making an appointment and seeing for yourself.
Feb 17, 2015
Tried to get right contacts for almost a year after paying 200 plus dollars out of pocket. Never did get right contacts and just felt like it was my fault instead of working the problem out. Have cancelled my yearly exam and will not be back. Hopefully have better luck at new eye doctor.
Feb 14, 2015
Talking with Dr. Zimmerman. She takes her time and explains everything thoroughly.
Feb 13, 2015
Meeting my eye doctor. She was very considerate and friendly.
Feb 13, 2015
Meeting my eye doctor. She was very considerate and friendly.
Feb 13, 2015
As always, it was a pleasure to see Dr. Zimmerman again. Her demeanor, warm personality, and thoroughness a testament to the great work she does. The technicians are extremely competent and it's clear they know what they're doing. I recommend them highly.
Feb 12, 2015
i am really telling the truth i can't choose every one was give us excellent customer service thanks for everyone
Feb 12, 2015
Overall a good experience.
Feb 11, 2015
Seeing Dr. Zimmerman. She is fantastic Dr!
Feb 9, 2015
Excellent service and friendly people
Feb 9, 2015
The whole visit was great. I felt respected, Dr. Grodin always is sure that I am ok and understands everything that is going on with my vision. I also really love that they try to give me trial size medications to help keep the cost down on my prescriptions. I love going to Katzen. I highly recommend them to everyone who asks me about my visits.
Feb 7, 2015
dr zimmerman, sat and talked to me,and made me comfortable.
Feb 7, 2015
Finding out my condition was no as bad as I tbought it and the knowledge of the professional staff
Feb 6, 2015
Friendly and knowledgeable staff and Dr. Zimmerman
Feb 6, 2015
I was experiencing light flashes in my right eye. I called and the person that answer the phone was very helpful...and got me in to see Dr. Zimmerman that afternoon. Dr. Zimmerman was very nice and explained what was going on with my eye. My office visit experience was wonderful. Rarely have I ever had an office visit as nice as this one. I would change a thing.
Feb 6, 2015
I think the meeting with Dr. Zimmerman...who was very complete in her explanation of the diagnosis and the plan for treatment. Support staff were very thorough in their explanation of the procedures ....both Dawn and Lauren were helpful in this discussion.
Feb 4, 2015
Meeting my receptionist and Doctor, both very professional and courteous!
Feb 4, 2015
It was a great experience.
Feb 3, 2015
Dr. Zimmerman!!!! She is so personal with me and I just love her!!!
Feb 2, 2015
The great care that I received.
Feb 1, 2015
the fact that i was shown a picture of the problems in my eyes.so i could visualize the problem as it was explained to me which made me understand the problem
Jan 31, 2015
Being Treated So Kind! My Doctor is excellent. Dr. Grodin I thank you from the bottom of my heart for being so kind.
Jan 31, 2015
Doctor was very thorough with a lot of questions answered
Jan 30, 2015
Talking with my Eye Doctor and the tech.
Jan 30, 2015
The clinical staff was very pleasant and knowledgeable.
Jan 28, 2015
I believe the Doctor I saw tried to sell me surgeries that I did not need.
Jan 27, 2015
Dr. Zimmerman's friendly face!
Jan 26, 2015
Not the eye drops that blind me for the day.
Jan 24, 2015
Being able to walk there from home.
Jan 24, 2015
Being treated so kind by the staff!
Jan 24, 2015
The people were all pleasant.
Jan 22, 2015
The Provider Amy Zimmerman
Jan 22, 2015
Discussing the medical procedure with Dr. Zimmerman.
Jan 21, 2015
Once I was taken back, everything went smoothly and efficiently.
Jan 21, 2015
Diana M and Dr. Zimmerman were both so pleasant and explained everything as they went along. I was so dissatisfied with my previous optical group (Wilmer). Everything at Katzen went so well, it was such a remarkable surprise. Thank you!
Jan 21, 2015
My favorite part was when the doctor came and examined my eyes, she was courteous and friendly and also when two staff first came and examined my eyes, they were real professional individuals also friendly.
Jan 18, 2015
Lori sportelli was very professional and courteous snd explained everything.
Jan 16, 2015
Everything was exceptional!
Jan 15, 2015
Dialog with Dr. Zimmerman.
Jan 15, 2015
I like the fact that I was seen on time. There was not a long wait and the service was great!
Jan 15, 2015
I appreciate the patience of everyone, my son is 5years old and I know it was difficult but everyone was so kind
Jan 14, 2015
The entire staff was extremely positive they gave me excellent attention and made sure to explain my eye problem. I picked a great katzen group to join!
Jan 13, 2015
THE reassurance of if I had any problems, I could get a hold of him
Jan 12, 2015
THE reassurance of if I had any problems, I could get a hold of him
Jan 12, 2015
The doctors and associates.
Jan 12, 2015
All staff were friendly and polite. Doc Zimmerman is the greatest. I wouldn't go anywhere else. I even drove up to where you all are moving just to check it out. Thanks Jimmy Dietsch
Jan 10, 2015
Getting to see Dr. Zimmerman. She is a great doctor.
Jan 9, 2015
How quick, efficient, and pleasant everyone is.
Jan 9, 2015
Taking the time to answer all my concerns and questions.
Jan 9, 2015
Really like Dr. Sportelli
Jan 9, 2015
The detailed explanations of my concerns & the one on one with the doctor.
Jan 9, 2015
Talking to Dr. Amy Zimmerman where she always ask about the staff she has worked with in the past from Franklin Square.
Jan 8, 2015
The professional & friendliness of all of the employess.
Jan 8, 2015
I always enjoy talking to the doctors and staff. Small talk helps patients to relax
Jan 8, 2015
Interaction with Dr. Zimmerman is always the best part of the visit. Her support staff is friendly, engaging, and professional
Jan 7, 2015
The exam was very comprehensive.
Jan 6, 2015
The doctor explain my condition very
Jan 6, 2015
I did not have a favorite other than the personnel were very nice and made me feel comfortable.
Jan 6, 2015
staff and techs and the doctor was great
Jan 2, 2015
Seeing Dr Zimmerman again
Jan 1, 2015
hearing that there was no change to my eyes.
Dec 31, 2014
It was quick! Every technician and Dr. were efficient and got the job done. Very friendly and helpful!
Dec 26, 2014
It was quick! Every technician and Dr. were efficient and got the job done. Very friendly and helpful!
Dec 26, 2014
It was quick! Every technician and Dr. were efficient and got the job done. Very friendly and helpful!
Dec 26, 2014
The friendliness of everyone involved in my procedure.
Dec 24, 2014
How frindly the staff was!!!
Dec 23, 2014
Once the exam was started it did not take too long to complete.
Dec 23, 2014
very professional and friendly staff.
Dec 23, 2014
Visiting with staff and Amy
Dec 19, 2014
Getting a detailed eye exam.
Dec 18, 2014
It was a pleasure to deal with the staff, especially Dr. Sporatelli. Her bedside manner was great and recommended the perfect pair of lenses.
Dec 18, 2014
Interaction with Dr Zimmerman
Dec 17, 2014
Confidence instilled by professionalism.
Dec 17, 2014
Everything was great. The staff was very professional and Dr. Zimmerman was wonderful. Thanks to all of you.
Dec 16, 2014
all aspects of the visit were great except the wait for the doctor.
Dec 16, 2014
Would not recommend. I do not plan to return.
Dec 15, 2014
Having an excellent examination and picking out my glasses.
Dec 10, 2014
Speaking with Dr. Zimmerman
Dec 7, 2014
Talking with the employees-so friendly!
Dec 4, 2014
getting started on my cataract surgery process
Nov 26, 2014
Didn't have to wait too long this time.
Nov 26, 2014
Everyone was very friendly and professional. I was greeted by name as soon as I walked in the door.
Nov 22, 2014
Dr. Zimmerman and her staff are always polite and very helpful.
Nov 22, 2014
Everything moved smoothly and the wait time was appropriate.
Nov 21, 2014
Seeing everyone....and getting a good exam...
Nov 21, 2014
Dr. Sportelli was terrific. she was extremely helpful and explaining everything in layman's terms so that I would understand. She is a shining star of you staff
Nov 21, 2014
We got in n out with in 1hr for two people
Nov 20, 2014
How wonderful Dr. Sporelli was. This was my first visit. She made sure to explain everything to me. it was a great experience. I made my son an appt to come see her as well :)
Nov 19, 2014
Talking with your stuff.
Nov 15, 2014
talking directly to surgeon after the surgery
Nov 14, 2014
Trying on color contacts for the first time
Nov 14, 2014
TALKING WITH ALL STAFF, VERY GOOD, EVERYBODY & EFFICIENT!
Nov 12, 2014
Optometrist was very nice and informative. Tech was helpful.
Nov 12, 2014
Confirmation that my eyes are healthy.
Nov 11, 2014
Everyone answered all of my questions.
Nov 7, 2014
The tech was very nice, professional, and personable. She made the wait for the doctor seem like a lot less, and she was great at getting the drops into my eyes.
Nov 7, 2014
My first visit to Rosedale office. I had been going to Abingdon office which there is no comparison...sorry
Nov 6, 2014
The staff is very caring and friendly.
Nov 5, 2014
The treatment I received and the courteous professionalism of Dr. Zimmerman and the desk staff and the techs who assisted validate my choosing of Dr. Zimmerman and this group for my eye health needs and those of my family.
Nov 5, 2014
Your personnel were friendly, courteous and professional...
Nov 4, 2014
Your personnel were friendly, courteous and professional...
Nov 4, 2014
My girls were able to get their teeth clean .
Nov 3, 2014
my daughter always felt comfortable
Nov 2, 2014
Both the tech and Dr. Sportelli were very thorough and professional.
Nov 1, 2014
Seeing Dr. Zimmerman. Just wanted to thank her for helping me see again. Our family loves hes so much . I know she is just doing her job. But she goes out of her way . Why because she cares. Thanks again for the whole team ,That's what it's all about
Oct 31, 2014
I just loved the Patient Portal! I feel this is a wonderful way to maintain patient confidentially. Kim Christine with Rosedale Optical were wonderful. He was very patient with me and Christine helped me pick a pair of frames that I just love!!
Oct 31, 2014
Dr. Zimmerman is always excellent doing her work.She is easy to talk to and has made my life better with her treatment. Thanks Amy
Oct 31, 2014
My doctor-Dr. Zimmerman and staff. Everyone was friendly. I didn't feel rushed. Got good guidance and advice and options explained,
Oct 31, 2014
Dr Zimmerman is wonderful !
Oct 28, 2014
Got the right prescription for my contact lenses, as always :-) Dr Sportelli has never misdiagnosed my prescription.
Oct 24, 2014
The positive outcome of my surgery
Oct 23, 2014
I 'm always impressed on how Doctor Marcic takes her time to explain everything to me. Awes
Oct 23, 2014
I had to ask for my reciept two times, before it was given.
Oct 20, 2014
The personal attention from every staff member
Oct 19, 2014
Talking to the doctor after the exam
Oct 17, 2014
have to see what the results are
Oct 17, 2014
Very thorough professional service. Plenty of time to review history, ask questions and review slides taken by the physician. Thank you so much Dr. Casey for your care at a very frightening time for me.Bonnie Dickson
Oct 15, 2014
The friendly greeting I got when I came gin.
Oct 11, 2014
Seeing Dr. Zimmerman's smiling face.
Oct 11, 2014
I'm satisfied with the service I receive at Katzen, and very happy with my doctor.
Oct 7, 2014
How they listened to the problems I'm experiencing.
Oct 6, 2014
Dr Zimmerman answering all of my questions.
Oct 6, 2014
got to see Dr. Amy Zimmerman again....great personality
Oct 4, 2014
Friendly attentive customer service
Oct 3, 2014
Very professional staff. They were very friendly and efficient. The exam was very thorough and everything was explained. Dr. Zimmerman was wonderful.
Oct 1, 2014
Great place close to our home. Courteous Staff
Oct 1, 2014
How pleasant Dr Zimmerman was. I travel from South Carolina to see her for my yearly check up.
Oct 1, 2014
the check in kiosk is a pain!!
Sep 30, 2014
I had an earlier appointment time and the waiting room and lot were not crowded. What a relief.
Sep 30, 2014
It was a nice visit. Everyone seemed pleasant and even a little jovial. There is nothing worse than a grumpy staff.
Sep 29, 2014
Talking with DR. Amy Zimmerman..
Sep 26, 2014
Great service and friendly staff
Sep 24, 2014
During the course of this check in procedure I not only had to hear the constant unprofessional behavior of the front office staff but also the use of profanity in front of my child. I never would have imagined that a professional organization such as yours would keep employees that would use profanity at all in an open office area never the less 2 feet from a child. The person who set me up in the back and did the initial part of my exam was very nice. Especially to my daughter who was full of questions and excitement in learning about new science stuff. The doctor was also very nice.
Sep 20, 2014
Seeing a nice lady with whom I had met before. Plus I got to talk directly to her when I needed followup instructions the following week. Thank you Amy!
Sep 18, 2014
I found out what my problem is.
Sep 17, 2014
Professional,yet warm and friendly
Sep 17, 2014
the whole team was very friendly, helpful and explained everything!
Sep 14, 2014
I love Dr. Zimmerman. I follow her to your organization.
Sep 13, 2014
having the good doctor tell me " no changes required - all is good - see you in 12 months - enjoy your cruise -
Sep 13, 2014
The care and cheerfulness of Dr. Zimmerman.
Sep 13, 2014
You need to be able to get the office you want to talk to.
Sep 5, 2014
Learning new things about my contacts. Very informative.
Sep 3, 2014
Nice people working working there.
Sep 3, 2014
Everyone does a good job. An ounce of kindness goes a long way!
Sep 2, 2014
Not having to wait more than 20 minutes to be seen.
Aug 29, 2014
the pre exam and finding glasses those two ladies were the best they kept me laughing so that I would be comfortable not nervous and they explained everything in detail they were great
Aug 25, 2014
Love Dr. Zimmerman. She is the best doctor there. She helped me when I needed it and was understanding of my situation.
Aug 22, 2014
good news about my eyes from Dr. Sportelli.
Aug 22, 2014
Good news about eye health!
Aug 14, 2014
THAT EVERYONE WAS VERY KIND AND COSIDERATE
Aug 14, 2014
Dr. Sportelli is the only reason I return to this office. I've been going to this office for over 3 years, and am still treated like a new patient at every visit. It's cumbersome and frustrating.
Aug 13, 2014
Care and depth of condition explanation
Aug 8, 2014
waiting less than 15 min to be seen. thanks Katzen !!
Aug 8, 2014
Great atmosphere. Employees very attentive. Doctor thorough with exam and explaining what I need to do. I am awaiting a call concerning another appt with a different specialist due to my sight problems.
Aug 5, 2014
Dr. Zimmerman, she is an amazing physician, she had treated me at her previous practice for almost 20 years, I would go wherever she is for treatment regardless of how unprofessional her staff may be.
Aug 3, 2014
assistant & doctor have no problems answering all questions that I had.
Aug 1, 2014
I was scheduled for the york rd office in error and did not know it until I showed up at the office on Philadelphia Rd. All of the staff were very friendly and attentive to my needs. They allowed me to stay and be seen at that location. For me this was great because it was my only day off. I thank the staff at this location for making my experience memorable.
Aug 1, 2014
The technician was very pleasant and Dr. Sportelli took time to do the exam and explain things.
Jul 31, 2014
I think Dr Zimmerman is excellent however,I am always glad visit is over
Jul 31, 2014
Visiting wit Dr Sportelli
Jul 31, 2014
quick and easy to get glasses
Jul 28, 2014
Dr Amy Zimmerman's greeting.she is wonderful person;
Jul 27, 2014
Dr. Sportelli is fantastic! She is the only reason I continue to return to Katzen.
Jul 26, 2014
Speaking with Dr Zimmerman. She made me feel very comfortable. Did not leave dissatisfied. Look forward to return visit! Thank You! Sherry Bastress
Jul 16, 2014
Getting to see Dr. Amy Zimmerman again. I am not only a patient but also a nurse. I worked in the OR many years with her and she is the best!
Jul 15, 2014
The personal interaction with the staff
Jul 10, 2014
Getting waited on promptly
Jul 9, 2014
having a dr who particpates with medstar
Jul 7, 2014
Dr. Zimmerman was explicitly clear with my eye issues, and she explained them to me in a way that was very easy to understand.
Jul 2, 2014
The care I received from Brandi and Doctor Zimmerman.
Jul 1, 2014
Dr. Zimmerman is awesome as well as the staff.
Jun 30, 2014
All were very courteous and thorough. Dr grodin explained in detail what the procedures we going to be and why they were necessary
Jun 28, 2014
Examination process was very efficient. The tech was fantastic!
Jun 25, 2014
I can't say I had a favorite part. However, I especially liked how friendly (but business like) everyone was.
Jun 24, 2014
Everyone was nice and pleasant
Jun 20, 2014
The treatment from arrival to departure; friendly but yet professional by staff
Jun 19, 2014
The entire visit was great
Jun 18, 2014
My favorite part of my visit was being made to feel at ease and the friendliness of the staff and Doctor.
Jun 18, 2014
How everyone cared about you
Jun 18, 2014
I LKE COMEING TO KATZEN EVARYONE IS FRIENDLY !
Jun 17, 2014
Dr. Zimmerman is great. Was promptly seen and instructions were explained well.
Jun 15, 2014
Everyone is always pleasant.
Jun 12, 2014
Everyone puts you at ease.
Jun 10, 2014
The Rosedale office provides a fantastic experience!
Jun 5, 2014
Dr. Sportelli is awesome and great love her
Jun 4, 2014
Can't wait to see you all again!
Jun 4, 2014
Dr. Sportelli was friendly, knowledgeable and helpful.
Jun 4, 2014
The Doctor and all the people in the office are wonderful to work with!
Jun 2, 2014
relaxing in your waiting room.
May 30, 2014
Great visit, Dr Sportello was very nice and did an extensive exam and then explained my condition. She made sure I underdstood the treatment. Thanks for being so kind.
May 28, 2014
I was definitely impressed by the pleasantry of the staff and the equipment and knowledge of all involved who were there for my husband's diagnosis. I am really considering changing doctor's to your facility and telling all my friends/relatives about the Rosedale office also.
May 24, 2014
Having the doctor listen to me, check out my concern and then explain it to me.
May 22, 2014
Everyone is friendly and they seem to really like their jobs
May 21, 2014
Love them there!! Great place
May 20, 2014
Receptionist, assistant and doctor were all very helpful and compassionate. Dr. Zimmerman is first class!
May 20, 2014
Dr zimmerman being so patient, as always.
May 19, 2014
The Doctors & Staff of Katzen Eye Group are excellent. Everyone in my family goes to Katzen, from my 65yo father on down to my son who has been being seen there since he was about 6yo. The staff is very friendly and they always make you feel welcome. We love it there!
May 16, 2014
The confidence that they install in you with their care and knowledge that they use during your visit like I alway tell everyone Amy has to be An Angel
May 16, 2014
Seeing Dr. Zimmerman, we have been coming to her for years and she's always a ray of sunshine.
May 15, 2014
Dr. Casey is extremely knowledgeable and patient. She explains everything very clearly to me and listens to my concerns.
May 15, 2014
I will definitely be returning to the optamologist I saw. She was wonderful.
May 14, 2014
Staff is always wonderful. The new kiosk is amazing.
May 14, 2014
Dr. Marcic is very caring
May 13, 2014
Don't have a favorite. My favorite would be NOT TO HAVE TO GO.
May 9, 2014
Quality service and friendly atmosphere
May 8, 2014
My visit went smooth, I was very pleased.
May 8, 2014
SEEING STAFF AND DR. ZIMMERMAN
May 8, 2014
THE HONESTY OF Dr.Tania S. Marcic,M.D she was straight forward she made feel she was there to help tackle the problem and my needs she seemed very concerned that was great to know someone cares.Thank You Again Robert C. Dillard
May 7, 2014
dr zimmerman & elaine were an absolute pleasure, made the visit great.
May 2, 2014
the tech (think her name is elaine) & dr zimmerman were so nice & friendly
May 2, 2014
Friendly staff; very clean facility.
May 1, 2014
my exam went perfectly. Thank you for your kind service.
Apr 25, 2014
visit was a good experience
Apr 24, 2014
All of the staff are very friendly and accomodating!
Apr 23, 2014
Your front desk staff and techs were wonderful people who treat you so great.
Apr 20, 2014
Didn't have a favorite
Apr 19, 2014
Everyone was very patient and explanatory to my twelve year old!
Apr 16, 2014
The entire group was courteous and very friendly.
Apr 15, 2014
Nothing except meeting a nice older man in the waiting room, we passes time waiting for our delayed appointments talking about fishing!
Apr 10, 2014
First of all you a whole day to have an appointment,I end choosing another clinic for that reason.Second the receptionist she's old and seemed not happy at her job,not welcoming seemed to hate a costumer. Its such a shame because the place is really convenient and I love the doctor.
Apr 10, 2014
getting the medicine for my eyes
Apr 10, 2014
Dr Sportelli is always very caring and does everything she can to help me. I have several issues that have surfaced in the past few months and she has done everything she can to fix them.
Apr 9, 2014
A post-cataract problem was diagnosed which had worried me for months. After Laser treatment @ Dulaney performed less than one week later, my vision has much improved!
Apr 9, 2014
Have to give excellent rating to the "tech", Juanita, that gave me the vision test and dispensed the drops. She was very pleasant, professional and engaged.
Apr 9, 2014
My 1st apt was in early Jan. for my checkup with Dr.Sportelli. She said my prescription has changed. I have two pairs of glasses,1 for computer and 1 for distance and reading. I decided to only get the prescription filled for the distance/reading pair. Which I gave them my glasses to replace the new ones in my frame. It was hard without them. After the 8-10 days I went back and the glasses were not correct. Long story short, my glasses were made three times and were not correct. And remind you that I have done without those glasses for about 3 weeks at this point. The last visit, Dr. Sportelli was blunt and not nice like she usually is. She said she would have to just put the prescription back to the original when I first came in. Dr. Sportelli acted as this was all my fault and also said my eyes are almost perfect. If that's the case why would I be getting new glasses made or have glasses to begin with. They were made a fourth time and I still can't see correctly. They were better before Katzen touched my glasses. I am very disappointed and deserve a complete refund. I will also call my insurance company to tell them as well so they can get refunded.
Apr 9, 2014
My 1st apt was in early Jan. for my checkup with Dr.Sportelli. She said my prescription has changed. I have two pairs of glasses,1 for computer and 1 for distance and reading. I decided to only get the prescription filled for the distance/reading pair. Which I gave them my glasses to replace the new ones in my frame. It was hard without them. After the 8-10 days I went back and the glasses were not correct. Long story short, my glasses were made three times and were not correct. And remind you that I have done without those glasses for about 3 weeks at this point. The last visit, Dr. Sportelli was blunt and not nice like she usually is. She said she would have to just put the prescription back to the original when I first came in. Dr. Sportelli acted as this was all my fault and also said my eyes are almost perfect. If that's the case why would I be getting new glasses made or have glasses to begin with. They were made a fourth time and I still can't see correctly. They were better before Katzen touched my glasses. I am very disappointed and deserve a complete refund. I will also call my insurance company to tell them as well so they can get refunded.
Apr 9, 2014
Friendly, courteous and high energy staff with a truly compassionate and personal touch.
Apr 9, 2014
Felt conforable with staff
Apr 8, 2014
Felt conforable with staff
Apr 8, 2014
I called in the morning and they fit me right in thst same mot morning. Ii have been going to Katsen for many years and they are the best.
Apr 5, 2014
Leaving. After finally speaking with dr zimmerman who explained everything in detail. If not for her competence & professional courtesy I definitely would not return.
Apr 4, 2014
Talk with my eye doctor.
Apr 3, 2014
I love the electronic check in - with the scanning of cards and checking information! The staff was very kind and helpful and most had smiles on their faces :) I just wish the waiting area and parking area were larger!
Apr 1, 2014
Visit for yearly eye exam went well
Apr 1, 2014
everyone was Great with a Happy face .
Mar 28, 2014
I just love Dr. Zimmerman
Mar 27, 2014
attention given by Dr. Zimmerman. Very personable. Genuinely concerned about my condition.
Mar 27, 2014
I appreciated that I did not have to wait. My appointment was for 3:45 and I was seen on time. The entire staff was friendly and helpful. Everything was explained. I did not feel rushed and Dr. Sportelli explained things to me. She was friendly,professional, and I felt the quality of the exam was excellent.
Mar 26, 2014
Dr. Zimmerman of course she's the best. And the friendly staff.
Mar 26, 2014
My daughter is 6 and the dr. and staff made her feel very comfortable with everything. I would highly recommend katzen eye group.
Mar 24, 2014
How everyone was so nice.
Mar 20, 2014
dr. sportelli is very informative and helpful. she takes the time with you and checks everything out. she also talks with you to help understand things!
Mar 19, 2014
Always a pleasure to see Amy, the group was very kind in dealing with my recent eye problems
Mar 18, 2014
Office visit was a pleasant experience
Mar 15, 2014
The staff was friendly and nice. Dr. was very nice, understanding, honest and easy to communicate with.
Mar 14, 2014
The doctor was very professional and explained my situation is terms that were easily understood. He also gave me the time and opportunity for any questions I might have and was precise on when I should make another appointment.
Mar 12, 2014
pretty good for my child to go back
Mar 10, 2014
I liked the Kiosk check in. User friendly, fast and easy check in.
Mar 10, 2014
Excellent "CUSTOMER SERVICE"
Mar 9, 2014
I had called for a appt. and received an appt. quickly and then it snowed/roads bad and many closings/Katzen closed. The very next day early I received a phone call to reschedule and was offered an appt for that day or next two days. So I was happy to get in so quickly and complete my exam. (Was having problems with my current glasses) Then I looked at glasses and given all the information about the glasses and came in next day and ordered.
Mar 7, 2014
THE STAFF AT ROSDALE ARE VERY HELPFUL AND FRIENDLY.
Mar 6, 2014
My favorite part of the visit was when the doctors were explaining to me my different options, but were also giving me sugggestions as to how to continue.
Mar 5, 2014
The doctor was excellent in explaining the conditions and what we need to achieve in the future.
Feb 27, 2014
DR. Zimmerman, Shes great, she talks to u like a friend, not a patient.
Feb 24, 2014
The friendlyness of everyone while doing their job.
Feb 24, 2014
everything was explained to me about what was wrong with my eyes.
Feb 22, 2014
I like the new customer sign in/kiosk where you can scan your ID card and insurance card. It was faster than filling out several pages of paperwork by hand and some of my information was already in because someone had taken my address and insurance ID number when I called to set up appointment. I liked that very much.
Feb 21, 2014
Everyone was very nice and helpful throughout the experience.
Feb 20, 2014
My eye appointment went well.
Feb 19, 2014
Everything, staff great, doc wonderful, prices ok
Feb 19, 2014
Everyone is so pleasant and competent.
Feb 11, 2014
Our yearly visit with Dr. Zimmerman. My wife and I have been going to her since the very beginning of her practicing medicine. As always, she was cheerful and gave us the feeling that she was happy to see us. Her expertise always shows through. Not to lessen their impact, but the two young ladies who assisted in the exam also provided outstanding service.
Feb 7, 2014
Exam personnel were great
Feb 6, 2014
Dr. Zimmerman is consistently welcoming, thorough, and helpful. The entire staff is very efficient and professional. I always feel well cared for.
Feb 5, 2014
The doctor's patience and friendliness
Feb 4, 2014
Dr. Sportelli was wonderful at walking me through my first eye exam by explaining what she was doing and why.
Jan 31, 2014
The front desk, intial eye exam and the lady who helps me choose my glasses. They are equally excellent.
Jan 31, 2014
The staff was very friendly to everyone that came in.
Jan 29, 2014
When I first arrived a staff member was very helpful in helping me through the process of signing in. I was very grateful for her assistance.
Jan 28, 2014
The staff is very friendly, helpful and answer any and all questions I had.
Jan 28, 2014
Dr. Zimmerman always makes us feel special. We love her.
Jan 24, 2014
Excellent customer service
Jan 24, 2014
The staff at Katzen is so friendly and pleasant. Dr. Marcic is awesome. She explains everything and is a great doctor.
Jan 21, 2014
Dr. Sportelli's excitement that she likely figured out what contact lens would work best for me. So nice to see how she loves helping her patients.
Jan 19, 2014
I do not like to comment on that the whole service was pathetic . I will never go there .
Jan 18, 2014
The two optical people were great and the dr Zimmerman was outstanding the techs also were knowledgable and did a terrific job
Jan 16, 2014
Everyone was so pleasant. Doctor Marcic is awesome. She takes the time to explain my diagnosis.
Jan 7, 2014
Speaking to Dr. Zimmerman. It's very nice to speak to a clinician to summarize the findings of the Eye exam. This is the reason I choose Katzen instead of Optometry Services.
Dec 31, 2013
Kind of rude to force a review when you've asked for comments above.
Dec 27, 2013
A very nice & productive visit...
Dec 26, 2013
I LOVE THE SERVICE I GET FROM MY DR. AND NO MATTER THE TECH THERE ALL VERY PERFESSIONAL
Dec 19, 2013
Friendly and professional care.
Dec 18, 2013
Being treated like I was important to the Doctor and taking the time to be sure I was clear on what needed to be done and WHY.
Dec 18, 2013
being in the hands of people who know what they are doing and is is more than just a job to them you know your in thehands of professional it is a great feeling
Dec 17, 2013
Dr. Zimmerman is the best.
Dec 17, 2013
Pleasant experience. The staff was very professional and kind.
Dec 17, 2013
My apt was simply to check the basis eye health. (I hadn't had a good exam in several years.) Dr. Sportelli discovered a tear in the retina. Deeply concerned because I couldn't see a specialist immediately, she had the office call the next day with further instructions/cautions. Many thanks!
Dec 17, 2013
Dr. Zimmerman's thoroughness and demeanor throughout the process and the politeness of all office personnel.
Dec 5, 2013
I like that Dr Lisa takes the time to answer all my questions.
Dec 4, 2013
As always, my favorite part of the visit was seeing and talking with Dr. Zimmerman. She is the most caring doctor or specialist, surgeon that I have ever met. I could not ask for a better doctor. She is the best!
Dec 3, 2013
My pressure check was good.
Dec 3, 2013
I just had cataract surgery done and Dr. Zimmerman and her staff were so friendly and professional it was a great experience from start to now.
Nov 29, 2013
Laughing and chatting with the staff. They made me feel very comfortable. They all were very professional as well.
Nov 28, 2013
Friendliness of the staff.
Nov 27, 2013
Friendliness of the staff
Nov 23, 2013
Dr. Sportelli is such a great doctor! I went to her before she came to Katzen Eye and followed her there. She is very thorough and explains everything in depth. She's also very personable!
Nov 22, 2013
My awesome doctor Sportelli
Nov 22, 2013
My favorite part was the self check-in using the kiosk. First time I've experienced that and it was nice to be able to see all of your information being entered correctly just by reading my cards.
Nov 21, 2013
Dr. Lori was wonderful and everyone was so friendly. Thank you!
Nov 20, 2013
Waited 1/2 hour to see Dr seemed very chaotic
Nov 19, 2013
I called the office and was able to get a same day appointment!
Nov 19, 2013
As always, Dr. Marcic is excellent. Reuban, the technician who prepped me was also excellent.
Nov 19, 2013
Dr. Zimmerman was very professional and very assuring.
Nov 13, 2013
busy but efficient office, kind staff, top notch care
Nov 11, 2013
got good explanations of what was going on during the exam
Nov 10, 2013
The courteous way everyone treated me.
Nov 9, 2013
Felt Dr Zimmerman and Kristin were caring but also overwhelmed with patient volume
Nov 8, 2013
Seeing Dr. Amy Zimmerman, love her.
Nov 5, 2013
I still have no issues with my eyes other than reading glasses.
Nov 5, 2013
The whole staff was excellent to my daughter and myself and Dr. Zimmerman went beyond her duty as a doctor. She showed real compassion and also let me know she would be available if I needed her.
Nov 3, 2013
Dr. Grodin and his team are top notch and I would recommend them to everyone.
Nov 1, 2013
Dr. Grodin explaining to me that my vision issue with the left eye is not uncommon and it takes time to see the results from this surgery. He makes me feel better. I would always recommend Dr. Grodin and I do whenever anyone asks me about my eyes and the issues I have been having.
Nov 1, 2013
I received a discount prescription card! Hopefully CVS will homer the savings
Oct 31, 2013
I had a Dr. That listened to me, answered my questions, and was very welcoming
Oct 31, 2013
Everything was going good
Oct 30, 2013
Everyone was very helpful and friendly.
Oct 24, 2013
More explanation of insurance coverage.
Oct 23, 2013
I was seen @ my appointment time
Oct 22, 2013
Dr. Sportelli was a very informative Doctor She made me feel very comfortable and explained all the information thoroughly after my exam.
Oct 22, 2013
Dr. Sportelli was a very informative Doctor She made me feel very comfortable and explained all the information thoroughly after my exam.
Oct 22, 2013
I was seen at my scheduled time, the exam went quickly, all of my questions were answered, and I didn't feel like I was being rushed.
Oct 20, 2013
It was a great visit with friendly staff as usual I wouldn't change anything.
Oct 19, 2013
The office was very well organized and the staff was very friendly. I was seen promptly and the visit was pleasant.
Oct 18, 2013
Everyone nice and friendly!
Oct 18, 2013
Dr. Zimmerman very personal and thorough. You felt valued and cared for--staff very good also.
Oct 17, 2013
Luv dr Zimmerman Feel I get a thorough exam
Oct 16, 2013
As always seeing Dr. Zimmerman and my professional exam.
Oct 15, 2013
My favorite part was the actual eye exam.
Oct 12, 2013
The knowledge of knowing I'll be able to see better eventually. Favorite isn't the word I'd use.I was walking around BLIND the whole time. The entire process was great.
Oct 12, 2013
seeing my favorite eye doctor lori s.
Oct 12, 2013
Very timely getting an appt and then being seen.
Oct 11, 2013
having air blown into eyes
Oct 10, 2013
My favorite part was talking to Amy Zimmerman.
Oct 10, 2013
office of the redundancy office.
Oct 8, 2013
Your staff - EVERYONE I dealt with was super!
Oct 8, 2013
Wait time was too long. No parking when I got there. Staff was friendly but it feels like an assembly line. Get in, get out.
Oct 8, 2013
Staff concern and communication are great Treatment and care are excellent
Oct 5, 2013
Staff is helpful, concerned, knowledgeble and everything is explained thoroughly
Oct 5, 2013
The courtesy. Everyone made me feel like I was the only patient there. Very important. Thank you
Oct 4, 2013
The fact that you are referred right in the office if you need glasses. When you decide to purchase glasses,you are informed what your insurance will pay. I have purchased a pair glasses last year and was and have been very pleased with everything.
Oct 1, 2013
The greetings. The Doctor.
Sep 28, 2013
The professionalism of your staff in answering any question that I had.
Sep 26, 2013
The friendliness and understanding of staff.
Sep 24, 2013
Finding some relief as to why my eyes & head always hurt during my exam. No onw wants to wear glasses but when the doctor is working with you while you're looking through the equipment they have in the back and you're able to see clearly is the best feeling in the world !
Sep 22, 2013
Dr. Zimmerman explained everything she was doing during the exam and gave me excellent feedback on my vision concerns.
Sep 17, 2013
The additional information the DR's gave me was above and beyond what my PCP gave me and was all around a better experience. I left there feeling much more confident in the diagnosis and treatment.
Sep 16, 2013
I am very happy Amy Zimmerman is on stall. Dr. Katzen took care of me and my sons--many years age. Very satisfied.
Sep 13, 2013
This is the first time a provider checked to see how fast my tears dry up and gave direction on how to keep my tear ducts unclogged.
Sep 11, 2013
Dr. Zimmerman is the best! The staff is courteous and respectful of EVERYONE. Treated wonderfully by everyone involved in my procedure!
Sep 11, 2013
That you didn't have to wait for hours to be seen
Sep 10, 2013
The exam and the consultation.
Sep 9, 2013
I don't really like doctor appointments and spending more money. So I can't really said I had a favorite part. Sorry.
Sep 8, 2013
The friendly, professional atmosphere.
Sep 6, 2013
Excellent service as always!!
Sep 5, 2013
The treatment by the assistant and Doctor
Sep 4, 2013
Surpassed my expectations.
Sep 4, 2013
My recent visit was very good. The staff was very friendly and professional. I would recommend anyone to Katzen Eye Group.
Sep 4, 2013
I am very happy with my appointment at Katzen. I love have Amy as my doctor
Sep 1, 2013
Really liked the retina specialist doctor
Sep 1, 2013
we have a discount vision program now, so we can get glasses here, that helps.
Sep 1, 2013
The retina specialist was wonderful and the woman who initially waited on me as well
Aug 31, 2013
Did not have to wait at all even though I was early they took me early
Aug 30, 2013
Everyone is very friendly and personable
Aug 30, 2013
Everyone is always friendly and they take good care of me.
Aug 28, 2013
Talking with Dr. Zimmerman!
Aug 27, 2013
using the the machine for information instead of doing all that writting.
Aug 26, 2013
The hygenist was very professional and answered all the questions I asked.
Aug 22, 2013
I was pleased with my visit and I was especially pleased with how everyone treated my daughter during her visit. She was nervous but she enjoyed her visit too.
Aug 20, 2013
Staff is friendly and I trust the Doctors. Clean and homely.. Love it
Aug 18, 2013
Friendlyness of everyone, made my appointment seem to fly. Everyone was so experienced and told you every step.
Aug 16, 2013
The exam itself. Doctor and assistant were very knowledgeable.
Aug 16, 2013
the doctor was wounderful &so was the staff thank you for being so kind
Aug 13, 2013
Everyone was very nice and helpful. Dr. Grodin explained everything in terms that I could understand instead of the medical terms.
Aug 10, 2013
During my appt time, I was really taken care of by staff and Dr. Zimmerman. Thank you all so much for being so friendly and helpful. I wish all my Doctor's visits with other specialists was this nice!! You really know how to take care of your patients. Thank you!!
Aug 9, 2013
The whole experience was professional, painless and swift!
Aug 8, 2013
Seeing Dr. Zimmerman. She is always so pleasant and welcoming. She feels more like a friend.
Aug 7, 2013
No part was a favorite.
Aug 6, 2013
Dr. Sportelli and everyone at the Rosedale office are wonderful, very professioanl!
Aug 1, 2013
The friendly greetings and warmth of the staff who took very good care of me.
Jul 31, 2013
Dr. Sportelli is thorough and professional
Jul 31, 2013
The staff are very kind, no doubt about it. But Dr. Zimmerman is the best. I have full confidence in her to do her best. She doesn't act like she above her patient. Instead she listens and discusses. I was encouraged to go her by another patient and I am very glad that I did.
Jul 30, 2013
The eye pressure check is always tough for me. It's painless but I have a ridiculous blink reaction every time making it tough to get a reading much less an accurate one. The tech who checked pressures this time gave me some hints which I had never been advised of and made the whole process much easier. Plan to use iher recommended techniques in the future.
Jul 30, 2013
We like it there very much
Jul 29, 2013
The supporting staff is very cordial and helpful.
Jul 25, 2013
The confirmation from Dr. Zimmerman knowing her advice and direction provided me the reassurance that everything is ok!
Jul 25, 2013
Everyones promptness and professionalism
Jul 24, 2013
They took me on time, that's a HUGE bonus when it comes to doctors these days!
Jul 24, 2013
Chatting with the friendly people.
Jul 21, 2013
The friendly service and attitude
Jul 20, 2013
How well the ladies helped my daughter overcome her anxiety when it came to part of the eye exam. Everyone was very nice and respectful.
Jul 19, 2013
I was in and out quickly. Everyone was very nice.
Jul 12, 2013
Dr. Zimmerman's bedside manner is great. She always makes me feel welcome & relaxed. She explains thoroughly.
Jul 11, 2013
Doctor being on time and no wait time
Jul 11, 2013
How quickly I was seen by the doctor.
Jul 9, 2013
I have been seeing Dr. Marcic for years. She and the Katzen Group as a whole are outstanding clinically.. I have had to wait long times (more than an hour in the past on several occasions) but the Rosedale office seems to have fixed this issue as waits have been minimal for the last three visits. Staff is warm and pleasant.
Jul 9, 2013
I ALWAYS carry a book to read when I go to an appointment with a doctor. I needed NO book here!
Jul 4, 2013
The Eye Doctor demeanor. She made me feel very, very comfortable. And that a plus. A+++ for her.
Jul 3, 2013
Everyone was pleasant and helpful.
Jul 2, 2013
The fact that I felt like the only patient. Doctor Zimmerman took time to answer my questions. I am diabetic and care of my eyes is very important. I felt confident that I was in the best hands possible.
Jun 27, 2013
Having my eyes checked so well, and having my glasses repaired.
Jun 25, 2013
Eye Exam showed that my vision had improved.
Jun 25, 2013
I am very happy with Dr. Marcic
Jun 18, 2013
How friendly everyone was.
Jun 14, 2013
The excellent care I receive from your techs and Dr. Grodin.
Jun 14, 2013
i was told my Eyes did not change
Jun 6, 2013
My original appointment was for 11a.m., and when the secretary called to confirm my appointment I asked could it be moved up to 10a.m. and they fit me right in with no problems.
Jun 6, 2013
The favorite time was of course talking to Dr. Zimmerman about my vision. She has given me a great gift that few people have at my age...the gift of clear site. Nothing can take the place of that. I feel truly blessed that I found Katzen eye group.
Jun 5, 2013
Knowing the office is easy to find and close to work.
Jun 4, 2013
the friendliness of the staff
Jun 1, 2013
Seeing Dr. Zimmerman -- She is terrific.
May 30, 2013
the fact that I might be able to actually get contacts!
May 30, 2013
Getting in and out and not having to wait for hours. Great job.
May 24, 2013
Everyone was very friendly.
May 23, 2013
When my doctor presented a clinical study that could prove beneficial to my case.
May 23, 2013
How fast I was seen. You do not get that very often in a doctor's office. Was impressed.
May 22, 2013
Everyone are always friendly.I always tell people how great this team is.I wish the hospital I work at was like this :-)
May 17, 2013
Everyone is so nice, I enjoyed the people the most
May 13, 2013
Not having to wait for extended periods of time for the Dr. to see me, after the drops have been instilled in my eyes. Really, really appreciate that.
May 10, 2013
The friendly treatment was nice. All employees were smiling. The entire visit was perfect. The Doctor is #1. I left feeling good about my sight. Thanks to everyone there. And u can tell folks how happy I am about your treatment. Jimmy Dietsch
May 9, 2013
The exam by Dr Zimmerman who makes you feel like your meeting with a friend who cares about you.
May 7, 2013
Everyone is pleasant and friendly
May 6, 2013
My last visit was wonderful.
May 3, 2013
When I was told that my eye sight had improved alot.
May 2, 2013
Everyone in the office is very friendly. They all make it a pleasurable experience.
Apr 30, 2013
Being cared for by Kind and Considerate Staff.
Apr 25, 2013
The staff and doctors were very polite and explained everything to me before it was done. I would recommend this group to anyone.
Apr 24, 2013
A very talented group of professionals you know your in good hands from the time you walk in the door
Apr 19, 2013
I really liked Dr. Zimmerman and I think she will have some answers to give me for my problem.
Apr 18, 2013
i love Katzen eye group great people clean place
Apr 16, 2013
everyone was friendly and wasn't a long wait.
Apr 16, 2013
Very friendly and professional service by all of the medical and support staff!!
Apr 13, 2013
Friendly staff, prompt treatment
Apr 12, 2013
Professionalism of the staff
Apr 12, 2013
Dr. Sportelli was simply amazing. She has a friendly, outgoing personality. She clearly communicated what kind of eye regimen I needed and after two weeks of doing what she told me to do, I was good to go. I have a lot of confidence in her and will most definitely see her again.
Apr 9, 2013
Encounter with Dr. Zimmerman,a true professional
Apr 5, 2013
Having a chance to hear good news about the progress of my eyes improving and healing.Speaking with my doctor is always a pleasure.
Apr 4, 2013
The Katzen Eye Group office located in Rosedale is a convenient location. From the moment I walked in everyone is professional and efficient. Dr. Zimmerman is fantastic and her friendly manner makes the eye exam a pleasant experience. I recommend the Dr. Zimmerman and the Katzen Eye Group.
Apr 4, 2013
Being able to see clearly again.
Mar 27, 2013
The staff and service are Always excellent.
Mar 27, 2013
Everyone in the office was very friendly and professional. Minimal waiting time in both the waiting room and exam room.
Mar 19, 2013
Meeting with my doctor and discussing positive progress.
Mar 19, 2013
The office was much closer to us!
Mar 12, 2013
I would recommend Katzen to anyone needing eye care. The staff and doctors are professional yet friendly.
Mar 9, 2013
I loved the care I received from Dr Zimmerman
Mar 8, 2013
The doctor took her time with me, explained the issues and gave me information on surgery and problems related to me eyes.
Mar 6, 2013
The people are friendly and explain everything
Mar 6, 2013
Friendly and professional staff. I felt that they were all well trained and knew what they were doing.
Mar 6, 2013
Seeing Dr. Zimmerman is always enjoyable, she rocks!
Mar 5, 2013
Seeing Dr Zimmerman again, She is an excellent physician. I have worked with her for over 15yrs when I worked as an ICU nurse at Franklin Square Hospital.
Mar 1, 2013
The Doctor was very good with my 7 year old daughter.
Feb 28, 2013
The checkout was uncomfortable since I was unprepared to pay; I was under the motivational stimulation to show up since the Blue Cross/Blue Shield PPO covered the Deal. Otherwise everything was Grand up to and including that Point of checking out No return.
Feb 27, 2013
The professionalism and friendly attitude of everyone on the staff, especially Dr.immerman
Feb 27, 2013
The convenmience of the Rosedale Office - I have been there 3 times in the past week.
Feb 22, 2013
The ma rachael was excellent!
Feb 21, 2013
The Dr. double checked my results.
Feb 21, 2013
less than 10 minute walk from my house
Feb 18, 2013
Seeing the "new" office for Dr Sportelli and all the wonderful staff that works there.
Feb 17, 2013
Feeling relief from a foreign object being removed from my eye.
Feb 17, 2013
Seeing DR. Sportelli again. I've been seeing her for over 10 years and she recently came to work for Katzen.
Feb 17, 2013
Dr. Sportelli and the entire staff are extremely friendly and helpful. The explanations are clear, and they patiently answered all my questions.
Feb 16, 2013
Feeling like Dr. Sportelli really cared about my well being
Feb 14, 2013
Quality of the surgeon and staff.
Feb 8, 2013
The entire staff is wonderful and very professional.
Feb 7, 2013
I had no problems with the way I was treated at your faclities.
Feb 6, 2013
Having problem with an irritated red eye.
Feb 4, 2013
The people who worked with me on the exam and spent time talking to me.
Feb 1, 2013
When I told Dr. Zimmerman, I had picked out some frames, after my eye exam, she even walked out with me and gave me her opinion. Could not believe she took the time to do this. I will continue to return to this office
Jan 31, 2013
The doctor was very thorough - amazing!
Jan 30, 2013
Dr. Zimmerman is wonderful!
Jan 29, 2013
Dr. Zimmerman is an outstanding doctor. She has kept our eyes in great shape from the time when she first got her license. She and her partner, Dr. Sportelli, always treat you with respect and take the time to discuss your case. Their staff make you feel at home as well.
Jan 28, 2013
Dr. Sportelli was very nice. I asked her general questions about my granddaughter who wears glasses and she explained things to me very easy terms that I could understand.
Jan 27, 2013
The professional manner all of the employee's displayed.
Jan 26, 2013
My favorite part of my visit is always talking and catching up with my doctor Dr.Amy Zimmerman, it's always a pleasure to see and talk to her. I love it.
Jan 24, 2013
I had a thorough exam by a very friendly staff. I would recommend Katzen.
Jan 22, 2013
Friendly personel.Good thorough exam. Could use wider selection of frames.
Jan 22, 2013
At Check in the woman was very friendly and helpful
Jan 21, 2013
It was all favorite. I could not pick out one thing that was any better than the next.
Jan 16, 2013
I found Dr. Zimmerman to be very personable. I really liked her.
Jan 16, 2013
Katzen Eye group is always wonderful whenever I come in for an appointment.
Jan 14, 2013
How friendly and cheerful everyone was.
Jan 12, 2013
The whole experiance was good and just what I wanted
Jan 11, 2013
right eye ichy and swollen.blurry vision ect.
Jan 10, 2013
The doctors I've seen at Katzen have always been thorough and answer all my questions.
Jan 8, 2013
Dr. Amy Zimmerman is GREAT!
Jan 8, 2013
Minimal waiting time & great doctor. Would recommend; will also be purchasing glasses from Katzen.
Dec 28, 2012
The entire staff and doctors are so friendly and helpful. Everyone makes you feel comfortable and secure about your eye care.
Dec 27, 2012
Dealing dirctly with my eye physician, Dr. Emily McQuaid. She is very knowledgeable with Dry Eye condition and she is personable and after the exam and solution explained at the time of the visit, asks if I have any questions. The Rosedale Branch in particular is by far the more attentive office to it's patients. At Mercy and York Road, I have felt the waits have been too long to be seen and the staff is over burdened at these offices with phone calls and scheduling.
Dec 27, 2012
Dr. Zimmerman listened to my concerns and explained the treatment.
Dec 26, 2012
I was able to have my exam and get new glass in one stop
Dec 18, 2012
Everything was well done and I was very satisfied with my appointment.
Dec 18, 2012
Everything was great. The clinical staff is very professional and thorough.
Dec 18, 2012
for me as a parent it was the way they conducted thereselves and work together you can see that it was a well oiled machine
Dec 15, 2012
Fast, professional, & courteous
Dec 14, 2012
Dr. Sportelli and Rachel were outstanding. Great frame selection as well
Dec 14, 2012
When it was all over. I do like Dr. Zimmerman, but other staff needs to learn some customer service skills.
Dec 13, 2012
when you a needle shot in your eye,it is favorable thing my doctor does agood job
Dec 10, 2012
Staff- Sherrell made the visit human! She is kind, polite and very professional. Front staff is great. Dr Zimmerman is A+ asset to Katzen!!!!
Dec 9, 2012
All of the staff and doctors at Katzen provided excellent service.
Dec 6, 2012
Always seeing my favorite opthamologist, Dr. Z!!!!
Dec 6, 2012
How friendly the staff was and that I really didn't have to wait very long for my appointment.
Dec 6, 2012
everyone is friendly and service is excellent.
Dec 3, 2012
Dr. Zimmerman and knowing that my surgery went well
Nov 30, 2012
Very comfortable waiting area.
Nov 29, 2012
The staff,front & back office are fantastic ! So cordial, friendly, and caring.
Nov 29, 2012
See above and can't erase stars
Nov 29, 2012
Appt kept on time and questions answered.
Nov 28, 2012
Having dr. Sportelli tell me no need to return, my Iritis had cleared up!
Nov 28, 2012
The high quality of care and the friendly, highly professional staff was my favorite part of all my visits.
Nov 28, 2012
Very positive experience was had by my wife and I. We were taken in right at our scheduled time. The exam was very thorough and all questions that I had were explained well. Will definitely use Katzen eye again.
Nov 28, 2012
Gettiong the good news that my vision was OK - no problems!
Nov 28, 2012
It is very professional and I never fell like I am being rushed through the appointment, If I have a question the staff takes time to completely awnser the questions that I have.
Nov 28, 2012
Love Dr. Zimmerman, she is the best.
Nov 28, 2012
The promptness of my appointment
Nov 2, 2012
service was fast and efficient
Oct 21, 2012
Having my eye discomfort explained and meds to make it better
Oct 19, 2012
Fast and efficient. All members of staff are pleasant to deal with.
Oct 18, 2012
everything was great the lady in the front could be a little more pleasent...
Oct 17, 2012
convenient location; love Dr Zimmerman
Oct 12, 2012
seeing Dr. Zimmerman. She never changes and is always warm and cordial
Oct 10, 2012
I had some questions regarding the effects of cataract surgery on the retina and Dr. Groden explained it is detail so I had no problem understanding.
Sep 30, 2012
TALKING WITH THE ASSISTANT AND TALKING TO DR. ZIMMERMAN.
Sep 29, 2012
The staff and Dr. Zimmerman are the greatest.
Sep 28, 2012
Everyone was very friendly and everything that was done was explained
Sep 26, 2012
the patience of the doctor and the way my questions were answered in terms i could understand.
Sep 23, 2012
Dr. Zimmerman is so pleasant and easy to deal with
Sep 20, 2012
Talking to Dr. Sportelli, she explained everything perfectly and made me feel very comfortable during the examination.
Sep 19, 2012
Of course the favorite part of my visit was when Dr. Grodin said everything was stable for now!
Sep 19, 2012
I totally trust Dr. Zimmermanwith my eye care.
Sep 16, 2012
Everyone was very friendly
Sep 14, 2012
I like the friendliness of all the staff in the office. It's important.
Sep 14, 2012
The whole experience was pleasant
Sep 9, 2012
Not much explained to me. However, Dr. Zimmerman was very pleasant.
Sep 7, 2012
Pleasant and efficient staff and wonderful doctor.
Sep 6, 2012
Doctors Sportelli and Zimmerman are excellent doctors. They are always pleasant and their treatments and examinations are spot on.
Sep 6, 2012
Seeing Dr. Zimmerman is always a pleasure. Because of her I can see clearly again.
Aug 23, 2012
Everyone was very friendly.
Aug 23, 2012
I was glad to see an office added in the Rosedale area. But as stated in No. 7 the wait is too long to be seen. This has been with every appt. I've had with Dr. Marcic.
Aug 22, 2012
not waiting long after appointment time
Aug 22, 2012
Dr. Zimmerman is the BEST! and the girls in the optical area were so nice.
Aug 22, 2012
Everyone was friendly and made me feel important!
Jun 4, 2012
That I was treated so nicely by everyone but especially dr sportelli. She thanked me for choosing her that was refreshing she made me feel like I was important and told me I could call anytime and I knew she meant it.
Jun 2, 2012
Knowing that my eyes were alright!
Jun 1, 2012
This was an excellent visit. I have already referred 2 others to your office.
May 25, 2012
Discussing condition with Dr. Zimmerman.
May 24, 2012
Being able to have my eyes checked by a wonderful Optomologist, and ordering my glasses on sight.
May 23, 2012
The Dr. and the staff were great.
May 23, 2012
I was very pleased with my visit to Katzen Eye Clinic.
May 18, 2012
The Doctor (Dr. Amy Zimmerman). She is a warm and personable individual and still the ultimate professional. I was happy to learn of her joining lthe Katzen Group.
May 16, 2012
My first eye exam with Katzen was a great experience. My family highly recommended Dr. Zimmerman and I can see why.
May 11, 2012
the detailed way the doctor and staff met all of my concerns about my situation and making sure I left with professional advice and relief of the problem I had. everyone was helpful and made sure i received the necessary help with a solution.
May 7, 2012
Polite employees greeted with a smile and a hello. Dr. is friendly and informative and helpful.
May 5, 2012
Knowing that there was a foreign object and knowing it had been removed.
May 5, 2012
Everyone was friendly and courteous. Dr. Sportelli was down to earth and engaging.
May 4, 2012
talking with Dr. Zimmerman
May 2, 2012
No new tearing of the retina.
Apr 29, 2012
My visit to Katzenjammer eye group was excellent. The staff was friendly and knowledgeable and the doctor was friendly, and very good at explaining things. I would recommend to friends and family.
Apr 28, 2012
Dr. Zimmerman is an excellent doctor and always explains everything to me.
Apr 27, 2012
The enthusiasm and high energy that Dr. Sportelli has is awesome.
Apr 23, 2012
Length of time of visit and the doctor's personality.
Apr 19, 2012
The caring nature and concern of the doctor
Apr 17, 2012
Very impressed on how updated everything was
Apr 11, 2012
Seeing Dr. Zimmerman and her staff. Everyone is so pleasant and friendly.
Apr 4, 2012
Front Desk Staff reminded me of my staff at the hotel. Friendly as could be and informitive, while speaking at a level I could understand without being a doctor.
Apr 1, 2012
Dr. very personable,explained everything in common terms. Enjoyable visit.
Mar 31, 2012
Always have a nice experience with Katzen.
Mar 30, 2012
Seeing Dr. Zimmerman--she is incredibly competent, professional, friendly and wonderful! Thank you!
Mar 28, 2012
Dr. Sportelli is the best. She always show personal interest in her patients. It speaks volumes of her personality.
Mar 27, 2012
Dr. Zimmerman is the reason that we switched and we are glad we did. the office staff were very friendly and helpful
Mar 26, 2012
Came to Katzen Eye Group for Dr. Sporatelli. Very impressed by office and staff glad to make the switch
Mar 23, 2012
Nice, clean, and professional environment.
Mar 19, 2012
The respect I was given and the welcoming atmosphere. I was a groupon customer and did not know how I would be received.
Mar 18, 2012
how everyone treated me. they were concern about what was going on with my eyes.
Mar 16, 2012
Seeing Dr Zimmerman again, she is very reassuring, and comforting. She also explains exacting what to expect.
Mar 14, 2012
Dr. Zimmerman has a wonderful bedside manner. Everyone that I saw was very pleasant.
Mar 14, 2012
I really liked everyone's professionalism and friendliness. All the staff members I dealt with were very nice and genuinely wanted to help me. Dr. Grodin is the best eye doctor I've ever had. He explains everything in detail and always answers all of my questions.
Mar 11, 2012
I had a very pleasant visit at Katzen Eye Group. I especially appreciated the free sunglasses to help me drive home!
Mar 9, 2012
I enjoyed how everyone in the office was friendly and treated me as a "friend", not just patient that they had to handle and just to get to end of the day.
Mar 8, 2012
DUNDALK WHERE I SAW HER LAST. yOU SHOULD HAVE A PRIVATE ROOM OR SECTION TO PICK OUT YOUR GLASSES. tHERE IS TO MUCH COMOTION THE WAY IT IS SET UP. PUT UP A WALL
Mar 7, 2012
When I first went back and met with the assistant, prior to the doctor coming in.
Mar 7, 2012
I was very pleased with my visit. I felt like the staff and doctor took time to talk to me instead of pushing me off. Everything was clear and understanding.
Mar 5, 2012
Seeing Dr. Zimmerman. She is always so friendly, compasionate and willing to answer any questions I have. Super doc.....
Mar 2, 2012
Dr. Zimmerman was very nice and put me at ease. I really liked her.
Mar 2, 2012
Seeing Dr Zimmerman.Really impressed with the choices of frames and options. Kristin did a great job!
Feb 29, 2012
great treatment by a great doctor Amy Zimmerman
Feb 27, 2012
Very nice staff. Doctors at all locations visited are GREAT!!!
Feb 26, 2012
Your Staff was very helpful and answered all my questions.
Feb 25, 2012
The time spent; fast and effient but not hurried. The location has a very caring staff.
Feb 24, 2012
Meeting Dr. Zimmerman. I always heard wonderful things about her.
Feb 23, 2012
The time that the Doctor took explaining her evaluation
Feb 23, 2012
Not having to PAY for parking ... New location is on route to work
Feb 22, 2012
Seeing Dr. Sportelli and picking out my new glasses.
Feb 20, 2012
i chose katzen eye group in rosedale since it was right down the street. I was thoroughly impressed with the my entire experience.
Feb 19, 2012
The best of care amd knowledge that can be found
Feb 16, 2012
text reminders very nice feature
Feb 15, 2012
the staff. everyone was so ntce.
Feb 15, 2012
This was my first visit to your office, and I came specifically to see Dr Zimmerman. Your facility was clean, and your staff was nice and attentive.
Feb 13, 2012
Talking with Dr Zimmerman and the resident from Franklin Square
Feb 11, 2012
everything was very well done.
Feb 11, 2012
Would highly recommend this Katzen Eye Group Facility. Staff is friendly and professional, delivering state of the art care.
Feb 11, 2012
Getting to see the staff again. They are always so pleasant.
Feb 10, 2012
A long wait for good news.
Feb 8, 2012
Meeting different workers
Feb 8, 2012
the service and how nice the place look.
Feb 3, 2012
The friendly staff and physician
Feb 2, 2012
The whold visit was a very plesant experience. Thank you!
Feb 2, 2012
Dr. Zimmerman and the minimal waiting time.
Feb 1, 2012
Dr Zimmerman- she just has a great way about her!
Feb 1, 2012
i was very please with the service rendered to me
Feb 1, 2012
I didn't have a good experience. The entire process was humiliating. Regardless of what type of insurance someone is using everyone should be treated the same. What discrimination...
Jan 31, 2012
make sure receptionist on phone makes apt at most convenient place for client
Jan 29, 2012
Everyone was very good and professional.. I especially like the girls in the eyeglass department. They were extremely helpful to me with picking out glasses that looked good on me since I can't see without my glasses.
Jan 29, 2012
Was impresssed with the care and information that was givin to me.
Jan 27, 2012
Dr. Sportelli never makes me feel like I'm being rushed and takes time to explain things and answers all of my questions no matter how insigificant she may think those questions are....very special doctor.
Jan 26, 2012
Everyone at katzen was professional, caring,and wonderful!
Jan 25, 2012
Everyone at katzen was professional, caring, and very wonderful!
Jan 25, 2012
the professionsl and caring attitude from technicians and Dr.Zimmerman......She's fantastic!
Jan 25, 2012
All the people were super friendly there.
Jan 23, 2012
It was one of the best doctor's visits I've ever had.
Jan 22, 2012
Dr. Zimmerman always finds time to see you on the spot, if needed, and takes time to explain things to you. She is a very careing person.
Jan 19, 2012
The service was wonderful and the staff was helpful and the answered all of my questions so I could fully understand.
Jan 18, 2012
No favorite part - all good.
Jan 15, 2012
My experience during my recent visit to Katzen Eye Group was very good. My doctor and other staff members answered all of my questions to my complete satisfaction.
Jan 12, 2012
Probably would not go to that office if it weren't for Dr Zimmerman
Dec 30, 2011
100% cant get any better
Dec 30, 2011
Everyone was very helpful. Dr. Zimmerman was awesome.
Dec 29, 2011
Everything was wonderful. I'm waiting on someone to contact me with regards to a LASIK consultation.
Dec 29, 2011
Dr. Z is the best
Dec 22, 2011
The office was very accomodating to see me on an urgent basis. I will now be a patient at your office for routine visits.
Dec 21, 2011
Very professional, prompt and courteous.
Dec 21, 2011
couldn't be better
Dec 21, 2011
The staff was professional yet fun to work with. Everything was explained in easy to understand terms. Would recommend to family and friends.
Dec 16, 2011
Dr. Zimmerman. As always she is delightful to see and talk to.
Dec 14, 2011
Very good. Efficient and timely.
Dec 13, 2011
My first experience was great!!!!!!
Dec 9, 2011
How friendly and informative everyone was
Dec 8, 2011
excellent place right down the street from me. took a little time to get apointemt but okay with with the serive
Dec 7, 2011
friendliness and professionalism of all staff!
Dec 7, 2011
Meeting the nicest people in this office and getting to see our favorite opthomalogist, Dr. Zimmerman!
Dec 7, 2011
Her excellent service and an excellent team of experts, especially Dr. Sportelli.
Dec 6, 2011
Greeted upon arrival. Took a little while to be taken to the back and front desk was unsure about my insurance. I still have to go back for my contact fitting once they order them.
Dec 5, 2011
Seeing Dr. Zimmerman. She always takes the time to answer any questions I might have and she is always very professional yet she always makes you feel very comfortable. I just love her!
Dec 4, 2011
Doctor was great - made me feel comfortable and was very professional and knowledgeable.
Dec 3, 2011
I would not change anything, ladies at the front desk are friendly, and the doctors are friendly
Dec 1, 2011
Outstanding!!!!
Nov 27, 2011
How fast and professional the visit was
Nov 27, 2011
Everything about the office, personnel and of course Dr. Zimmerman was terrific
Nov 24, 2011
Dr. Zimmerman. She's the best!
Nov 24, 2011
Excellent customer service.
Nov 22, 2011
Dr. Zimmerman & Staff are the BEST!!! Thanks for caring & for seeing me immediately
Nov 21, 2011
The people were really nice at this location.
Nov 18, 2011
Dr. Zimmerman is a favorite of ours and it was good to see her again.
Nov 16, 2011
Staff were very knowledgeable and courteous
Nov 16, 2011
My appt was at 11:20 and I waited until after 12:30 to be seen. Everyone coming in after me was taken first so I finally said something. After I was seen everything was great!
Nov 14, 2011
When I went to pick up my prescription form I was informed that I had a vision coverage that I did not realize was that good. My original intention was to get my prescription and take it to to a low cost group. I ended up purchasing my glasses at Katzen. This not only made things more convenient for me but made me feel more confident that the product I would be getting will be top quality with service to support me in the future.
Nov 13, 2011
I'm so happy to have such a nice office to come to for my office visits. It is easy to see that the office is updated in both its furnishings and eye equipment, the staff is wonderful, and you now have the best eye physician on board! LOL (Love you Dr. Zimmerman).
Nov 10, 2011
A very kind and friendly staff, most helpful and efficient.
Nov 9, 2011
This was my first visit with Katzen Eye Group & my experience was very pleasent. I highly recommend them.
Nov 6, 2011
The technician who started my appointment was very friendly & personable.
Nov 6, 2011
Nice location. Like the small office, personal feel that you don't get with the larger offices.
Nov 6, 2011
This was my first meeting with Dr. Zimmerman, and I found what I was looking for in the immmediate sense I got of her professional competence.
Nov 4, 2011
Seeing Doctor Zimmerman again
Oct 25, 2011
Location is more convienent with my work travel
Oct 22, 2011
This was my first visit to Katzen Eye Group. The staff was very pleasant, professional and helpful. I have been seeing Dr. Zimmerman for my eye exams for several years and am pleased that she is with a well known and trusted opthamology group.
Oct 21, 2011
Dr. Zimmerman and the staff are great. My husband will also soon be making an appt., as a new patient. Thank you.
Oct 21, 2011
Overall, I was very pleased with the care I received and will recommend the docotr and facility to many of my friends and family.
Oct 21, 2011
My wife & I were very pleased with our visit.
Oct 19, 2011
In a day when customer service isn't always at its finest, the staff at Katzen-Rosedale were great!
Oct 17, 2011
Pleasant experience. Look forward to follow-ups.
Oct 14, 2011
How personal, kind, professional and efficient the team was. The group is definitely a great team!
Oct 12, 2011
i had a great first visit and i cant wait for my son to be able to come if he needs glasses in the future!
Oct 11, 2011
Excellent service and explanations.
Oct 9, 2011
FRIENDLY ENVIRONMENT, TIMELY
Oct 8, 2011
I give an excellant rating.
Oct 6, 2011
Could not ask for better care ...
Oct 6, 2011
Waited over 1 hour past my appointment time. Was not aware that a contact exam would cost more until after it was complete.
Oct 5, 2011
Nice location and I like the new office
Oct 3, 2011
All was great; i waited a little longer than usual to get in, but they are still getting the office together so it wasnt a big deal. Dr. Sportelli always took good care of me before and I look forward to continuing with her!
Oct 2, 2011
Talking to Dr. Zimmerman again and her explanation of me eye problem. She assured me that everything was fine.
Oct 1, 2011
Im not sure what I am supposed to do in this section.
Sep 29, 2011
Dr. Zimmerman and a very friendly staff. Nice people.
Sep 29, 2011
Nice environment/staff. Dr. Sportelli is great. Very thorough. Takes the time to answer questions-didn't feel rushed even though it was at the end of the day and close to closing.
Sep 29, 2011
...are very pleasant and a pleasure to work with. The care and concern for their patients' whole health is a comfort. I love the new office!
Sep 23, 2011
Nice office with friendly professional employees, willing to assist you and answer any questions you have. I'll be back again.
Sep 19, 2011
I was verey relax doing my exam.
Sep 16, 2011
I am very happy with me experience at Katzen. The new office location is great and the Staff was exceptionally friendly.
Sep 12, 2011
Great location. Very nice on the inside with great updated equipment. The staff was helpful and Dr. Sportelli is top notch. would hope for an expanded sports eyewear selection as soon as possible.
Sep 11, 2011
I was impressed with Dr. Zimmerman and her assistants. The group worked well as a team. I will recommend this office to family and friends.
Sep 9, 2011
Finally getting to meet & talk with Dr. Zimmerman!
Sep 8, 2011
Nice new office and efficient staff
Sep 8, 2011