Hertzog Family Eye Care
Dr. James Hertzog, Dr. Charity Hertzog, Dr. Maci Lewis, Dr. Eva Hudson
838
Reviews
I always love to go to Hertzog! They are always so nice and take their time and answer all of my questions!
Mar 21, 2023
Great eye care! Always friendly and helpful.
Mar 19, 2023
Love your service , your staff and and look forward to my visits. Best in my opinion!
Mar 18, 2023
I feel very informed about issues of my vision after my office visits, know what is done and the plan for future… all my questions are answered and my fears addressed! Grateful.
Mar 18, 2023
I had a great appointment with Dr. Hudson. She fully explained everything so well and excited for my new glasses. Everyone was so professional and efficient from the front to back. Thank you!
Mar 18, 2023
I am new to Cabot. The staff was friendly. I felt comfortable right away.
Mar 8, 2023
always so great with our daughter. she loves seeing the eye doctor. makes her feel comfortable about being young and wearing glasses.
Mar 7, 2023
Went to Jacksonville office for exam with Dr Hertzog after cataract surgery. Office staff very friendly
Mar 4, 2023
friendly staff and knowledgeable
Mar 1, 2023
Hertzog is amazing. We have seen each Dr. in the office and have loved every one of them. They are so good with my kids. Would definitely recommend them!
Mar 1, 2023
Excellent Staff.. My Doc is Caring & the Customer Service is Beyond Amazing.
Feb 24, 2023
The staff was kind, courteous and knowledgeable. I really enjoy my experience when my husband and I get our eyes checked.
Feb 18, 2023
I'm very pleased everytime I am seen by the Hertzog office in Cabot. Each doctor does a thorough examination.
Feb 12, 2023
Flexible Scheduling. Knowledgeable and friendly Staff. Dr. Lewis educates patient as well as treat/prescribe. Felt valued and confident in billing insurance and my part.
Feb 10, 2023
Service very good professional. But you your lens I got for my glasses 550 dollars is outrageous. I got a pair of new frames and lenses for under 200. I can't believe you gouge people for four times the price of other firms you should be ashamed.
Feb 9, 2023
Every staff member was phenomenal. I could not have asked for a better experience.
Feb 8, 2023
Fast and professional service. All my questions were answered thoroughly.
Feb 8, 2023
Everyone there is absolutely wonderful … very helpful and thorough !!!!
Feb 7, 2023
Dr Hudson and staff did a great job! Customer concerns and satisfaction is their primary goal.
Feb 3, 2023
Excellent visit! Dr Hudson was awesome! She was very professional and answered all of my questions!
Jan 31, 2023
Staff is always so kind , welcoming and professional.
Jan 26, 2023
Absolutely amazing staff and care. Thank you so much for being there for me when I needed an emergency visit
Jan 23, 2023
I'm very grateful for the helpful and friendly staff. My healthy appointment turned into a red eye visit, and everyone was polite and patient the entire time. I'm thankful for the kindness shown and great care that I received. Thank you!
Jan 20, 2023
I always rely on the wonderful ladies in the office to pick my frames! My optometrist really does an amazing job! She had to work extra hard and run extra tests on this last visit. I appreciate the hard work of the entire staff. Thank you!
Jan 14, 2023
Everyone's always very friendly and professional, they always try to help with my contact lenses issues and try to get me the best fit and options I can try. Super easy to work with and talk to.
Jan 14, 2023
I always love my yearly visit. Great crew.
Jan 11, 2023
Easy and rapid check in and very short wait time before being screened and seen by Dr. Hertzog
Jan 11, 2023
It's always a good day when I get to come in and see Dr. Hertzog and his staff! Thank you for always taking good care of my eyes! Your office is like sitting down and visiting with old friends! Jackie Fowler
Jan 10, 2023
Very little wait time. Staff is always very professional and friendly. Enjoyed my visit with doctor Hudson. And I look forward to wearing my new glasses.
Jan 7, 2023
The girls here are wonderful! They are comforting and so helpfull! Doubt I'll ever go anywhere else!
Dec 29, 2022
I am so glad that I am being helped with my vision issues.
Dec 23, 2022
We were able to complete the appointment quickly and there was no pressure to purchase products
Dec 23, 2022
I have been using the Hertzog clinic in Cabot and Jacksonville for years. Very pleased with the staff and Dr. James. Always willing to help and explain.
Dec 22, 2022
We love Hertzog! We’ve seen 2 different Doctors and have loved both of them! Very knowledgeable, friendly and amazing with my kids!
Dec 20, 2022
Always a welcoming staff and expert care with Dr Charity
Dec 16, 2022
Everyone is very nice and I love that there are no "surprise" charges.
Dec 16, 2022
First time to get an eye exam and everything was explained to me as it was happening and the staff was friendly and fast.
Dec 14, 2022
Always fast and friendly. Even though I no longer have business in Cabot I will drive as far as need be to see Dr H!
Dec 10, 2022
Entire staff was friendly and helpful. Atmosphere was welcoming.
Dec 9, 2022
Everyone was extremely friendly and helpful. I was a wonderful first visit!
Dec 9, 2022
Always courteous staff, seen promptly, eye Care excellent and questions answered . Always given information on condition of my eyes, Dr. Herzog very concerned about his patients.
Dec 9, 2022
Always friendly, professional and take time to be concerned with your vision questions.
Dec 7, 2022
Very professional but down to earth. They explain everything
Dec 6, 2022
Always receive the best service!!!
Dec 6, 2022
I always feel that Dr.Lewis is very attentive and listens to my concerns.
Dec 5, 2022
Love going to this clinic! Everyone that works there is extremely welcoming and so helpful!
Dec 5, 2022
Have been going here for years. Always friendly and professional.
Dec 5, 2022
I had something in my eye for 2 weeks and was able to be seen the day I called about it in Jville. The ladies were very friendly and prompt out front working around the desk. The eye dr I seen was very knowledgeable and careful with me. I’m a big baby, so I couldn’t have asked for better treatment. Give the Gals a great Christmas Bonus. They deserve it.
Dec 2, 2022
I love this clinic and Dr. Charity! They have always made time to see me and my whole family. Everyone is always so nice and helpful.
Dec 2, 2022
Awesome staff! Great experience every time.
Nov 29, 2022
The folks at this office are wonderful and inviting! Dr. Hudson and her support staff have a great bedside manner, and take the time to listen and help. Won’t go anywhere else, as this is by far the best group I’ve ever seen! I am a diabetic, so I go regularly to the eye doctor. Thanks Dr. Hudson!!!
Nov 19, 2022
Professional service as always
Nov 17, 2022
My visit was professional and very relaxed at the same time. Top notch service and not too stuffy!!
Nov 16, 2022
Excellent practice, excellent care!
Nov 16, 2022
Very good service Both my wife and I are pleased with Dr Hertzog.
Nov 10, 2022
Everyone in the office is always the kindest and extremely helpful!
Nov 10, 2022
I would rate this office and people the highest rating! Everyone was awesome!
Nov 9, 2022
Alexis was super sweet and helpful when I was making my appointment. The two girls (sorry, don't recall their names) who started my exam and took the picture of my eyeballs were really nice and very attentive to all my questions. Dr. Hudson was very thorough and listened to all my concerns. Brittany and Ashley were so sweet and helpful, and patient, when helping me pick out frames, and again when I came in to pick up my glasses. I have already posted my thoughts about Herzog Family Eye Care on my Facebook page, and I will definitely be back for all my eye care needs!
Nov 9, 2022
Great facility and staff! Very patient w my kids and super friendly!
Nov 9, 2022
Wonderful staff!! Always meets our eye needs, super accommodating to service members with service dogs.
Nov 8, 2022
Dr. Hudson is absolutely incredible! Very good in explaining and answers all the questions I had not only this time but other visits too.
Nov 5, 2022
Always friendly and helpful.
Nov 4, 2022
The staff and the doctor are all very friendly and helpful. One of the staff repaired and cleaned my current pair of glasses.
Nov 2, 2022
Great visit, very sweet workers. I always have a great experience with the Hertzog team.
Oct 30, 2022
I have been going to Hertzog for many years. The friendly service and true concern for their patients is why I do not go anywhere else.
Oct 29, 2022
I enjoy going to any visit to a Doctor where everything thing is handled in a timely and professional manner.
Oct 29, 2022
I truly enjoy this offices staff and dr. I highly recommend this location.
Oct 26, 2022
Very helpful and kind was everyone
Oct 25, 2022
I cannot imagine having anyone else take care of my vision needs!!!
Oct 20, 2022
In and out quickly, very professional.
Oct 19, 2022
Excellent service and very friendly staff. Would recommend this office to everyone.
Oct 18, 2022
Great people and very friendly
Oct 14, 2022
Staff are friendly & courteous. Dr. Hudson is very pleasant, knowledgeable, and explains everything. Great group of people.
Oct 14, 2022
Staff was very friendly and Dr explained what was going on.
Sep 28, 2022
Always treated kindly. Never rushed and always answer any & all questions!!
Sep 23, 2022
Hertzog Family Eye Care is quick to see you if you have a problem & they have the modern equipment & knowledge needed to make sure your eyes stay healthy.
Sep 23, 2022
Staff is friendly and knowledgeable. Dr. Lewis educates on procedure and medication options and considers the whole person in her recommendations. Consistently good experience.
Sep 20, 2022
Very pleased with the service I received. From the receptionist to the doctor to the person that picked out my glasses
Sep 15, 2022
I had very good service, thank you
Sep 8, 2022
Wonderful staff. They are all very patient with my little girl. Always polite and courteous with any needs I call for.
Sep 8, 2022
Friendly service from the front desk to the back. Dr. James Hertzog is the best.
Sep 7, 2022
As always, all staff were amazing! Everyone was super helpful and kind.
Sep 2, 2022
Very knowledgeable and thorough. And everyone is so great!
Sep 1, 2022
Dr. Herzog and his staff are the best!!
Aug 31, 2022
The best optometrists in the business, they treat you well and do what it takes to make you feel special. They are the leader in my opinion
Aug 30, 2022
Very friendly tech. & doc. Very through. All around Very pleasant experience! Recommend them very highly!
Aug 30, 2022
I am very happy with Hertzog Family Eye Care and all the employees there. It is well worth my drive from Searcy and would not want another doctor.
Aug 30, 2022
From the moment I walked in I felt welcome and the exam was very thorough. Dr. Lewis explained everything so that I could understand and answered all of my questions. Would recommend this office and staff to anyone
Aug 26, 2022
Charity is superb at her job. She has the best patient interactions I have experienced. If all were like her, this would be an excellent world to live in.
Aug 23, 2022
As always, I was treated like family by the staff. Dr Lewis is the most thorough, caring, knowledgeable eye doctor I've ever had. I will without a doubt stick with her for as long as I can.
Aug 19, 2022
Had to wait maybe 5 minutes longer than my appointment time. Everyone was professional and curteous. The exam was performed in a timely manner and I didn't have to wait long for the eye doctor.
Aug 12, 2022
Very professional , friendly and courtesy.
Aug 9, 2022
Love, the Hertzog family and staff . Always professional and kind .
Aug 9, 2022
I had a great appointment everyone was very helpful and polite
Aug 8, 2022
Great people and prompt service. Everyone has a friendly attitude and all my appointment times have been honored without waiting past the time scheduled. Charity Hertzog is very professional and very concerned about my vision health. She is well above the average level of care I have experienced from other Optometrists. Her practice is equipped with testing equipment that I've never seen without going to a specialist. I would refer anyone looking for new glasses or any eye care issues to call her without a second thought.
Aug 5, 2022
Staff was very helpful and prepared. Dr. Lewis was great. Answered all my questions without hesitation.
Aug 4, 2022
This is such a wonderful eye care office! The whole staff is always professional and welcoming. This was my first visit with Dr. Hudson and she is great! Professional, warm and detail oriented. I have a genetic mutation that makes me more susceptible to certain cancers, including melanoma of the eye. She knew my history and explained what we would be monitoring. Also, very timely. A great experience all around.
Jul 29, 2022
Everything was taken care of professionally. Dr Hertzog and staff are the best!!
Jul 28, 2022
The Hertzog Family Eye Care team are so fantastic! They are friendly and professional.
Jul 27, 2022
Stopped in unannounced and they got me right in and took care of the situation. very nice and punctual
Jul 19, 2022
Another good appointment. Everyone is cheerful and nice. I was seen on time and easy to talk to. Any questions were answered clearly. Thank you
Jul 16, 2022
Service is absolutely mazing. . I am so glad my daughters feel comfortable going there
Jul 16, 2022
I really liked working with Brittany on the selection of glasses. She was very helpful with a great personality
Jul 14, 2022
First time at Jacksonville clinic, I usually use Cabot , but needed in sooner and Jacksonville had an opening,……Everyone from the time you walk through the front door is so friendly, wonderful staff and Dr., very patient and helpful when picking out frames and discussing and explaining options….The clinic manager should be proud of the staff, Great job, this is why I choose Hertzog and will continue, Great Job Jacksonville clinic your Amazing!!!!!! Appt. 07/07/2022
Jul 9, 2022
I am totally happy with all the services rendered. Everyone is top-notch. So glad I chose Hertzog Family Eye Care.
Jul 7, 2022
Excellent service and staff was very friendly and helpful
Jul 2, 2022
Always easy and painless. The staff here is extremely helpful and compassionate and make every appointment smooth sailing. Always very accommodating. My husband loves them as well
Jun 27, 2022
I really like Dr Lewis. She is very thorough. She listens to your concerns. She discusses issues with you.
Jun 23, 2022
I am always pleased with all the quality of expertise I encounter during my visits to your clinic.
Jun 22, 2022
We have been going here for years! I'm very squeamish about the eye dr and anything with my eyes and they help a lot with that. My kids also love going. Dr. Hertzog made them laugh the whole time we were there yesterday. The staff is excellent and friendly. I couldn't imagine going anywhere else!
Jun 22, 2022
This place is GREAT!! I was looking for a new eye doctor and Dr. Lewis is awesome! The have an awesome scan machine and she took the time to explain my eye scan with me. I'm older and have really bad vision but I have never had a better eye exam!! She is friendly and easy to work with. The office staff was AMAZING! Friendly and helpful. I so appreciated being able to talk through pricing and frames and insurance. They were great at helping me pick out frames. They have MANY cute and affordable frames!! Make your appointment today!!
Jun 17, 2022
Hertzog Family Eye Care is the best you will find! Everyone is kind and helpful from when you check-in to when you leave.
Jun 17, 2022
Dr Lewis and all of the staff I saw were professional, friendly and efficient! Thank you all so much for taking such good care of me.
Jun 15, 2022
It was great. Everyone was so helpful and polite. Will be going back
Jun 14, 2022
I was extremely pleased with the service I was given, everyone was professional. I have another appointment in a month and expect the same service.
Jun 14, 2022
team working together. The team have you in and out quickly. All so friendly. Recommend
Jun 14, 2022
Followed carefully by Dr. Herzog, have all my questions answered, and grateful for the care received.
Jun 13, 2022
I appreciate the right to the point and always so nice ty.
Jun 6, 2022
My experience withHertzog Family Eye Care was just awesome, they were pleasant, thoughtful and Kind. Thank you for all you have done.🌺
Jun 1, 2022
Dr. Mitzi is wonderful and her staff is so kind and supportive
Jun 1, 2022
Excellent service, everything explained in great detail & with clarity!
Jun 1, 2022
Very prompt and very professional. And I got new glasses for less than what I was expecting which was a nice surprise. Thank you.
May 25, 2022
Minimal waiting time, very pleasant staff.
May 25, 2022
Everything went well with my appointment. The employees were friendly and very nice and were well educated in their task. There was very little wait time from my appointment time.
May 18, 2022
fantastic experience, wonderful staff and thoroughly professional doctors.
May 17, 2022
Everyone was friendly and professional. Will come back
May 13, 2022
Dr Lewis was informative and professional. Her explanations were easy to understand. Our glasses tech was also professional and took the time to find out what we wanted in our glasses selection.
May 6, 2022
Excellent , professional and courteous. Follow up scheduled.
May 3, 2022
We always have a wonderful experience such a friendly staff. We appreciate everything y’all do ❤️
May 1, 2022
The staff is great. I had complete instructions during all exams. I received honest help picking out frames and lenses. I won't go anywhere else now.
Apr 30, 2022
Excellent staff & service!!!
Apr 28, 2022
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Always so efficient and no excessive wait time for appointments.
Apr 28, 2022
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My visit was terrific, every one was so nice, and right on time. See you soon to pick up my glass !!
Apr 27, 2022
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First time visit. Everyone was so nice and helpful. We just moved to Arkansas recently, so searching for the Drs we needed to see was hard. I am so glad I found this office. It was definitely the right choice for me!!
Apr 27, 2022
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Always a good experience for us
Apr 26, 2022
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Five star service. I needed an emergency appointment and was seen within a few hours of calling. The staff and doctors are always attentive and friendly. They listened to and addressed every concern I had.
Apr 20, 2022
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Wonderful experience. Great staff and doctors.
Apr 20, 2022
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We ALWAYS have the most caring, knowledgeable, kind staff! From the second you walk in, you feel like family! Keep up the great work!!!!
Apr 20, 2022
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Dr. Hertzog has been the utmost best when it comes to my eye health. He is constantly letting me know if progresses made and down turns… I could not be more pleased with him as my Optometrist!!!!
Apr 19, 2022
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When I arrived for my appt I was a little early and the check in process was easy. All my new patient paperwork was completed online and I signed one pice of paper at the office. At that time I took a seat in the lobby, it was super clean and had ample seating. I did not have to wait long before I was taken back to start the exam process. The ladies were super friendly and very thorough with questions and answers. Dr. Hudson was quickly in my room and walked me through the exam and made sure I was comfortable and that I understood everything completely. After my exam they had all of my insurance information and what was my copay and what the insurance paid for, she did call the lab to answer a couple questions and I was pleasantly pleased with the cost of my new glasses. She even used my favorite frames. I would tell everyone to use Hertzog Family Eye Care for all their family eye care.
Apr 12, 2022
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Awesome place and awesome people.
Apr 12, 2022
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Great experience! Was in and out very quickly. Very nice staff, and office.
Apr 7, 2022
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Everything was good but the glasses broke within 3 months
Apr 7, 2022
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Very good experience. Very quick and easy. Really liked the Doctor. Laura is always so nice at the front desk.
Apr 7, 2022
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Awesome place to be seen! Always helpful and they always take care of my kids!
Apr 5, 2022
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Everyone was amazing good answer all questions
Mar 30, 2022
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Greeted upon arrival no wait time and everything was explained from start to finish
Mar 30, 2022
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I have never been so impressed with the level of caring. The technology was very impressive. The selection of eyeglasses is vast. I highly recommend this place!
Mar 29, 2022
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Prompt care. Knowledgeable and friendly staff. Great visit!
Mar 29, 2022
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My appointment was efficient & suited my needs for my check-up. I appreciate the clear & concise information that was given to me.
Mar 28, 2022
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As always, contact fitting and exams are done professionally with plenty of explanation and no rush. Eye sight options are given and discussed. Could not be happier with Hertzog.
Mar 28, 2022
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Always so friendly and helpful!
Mar 23, 2022
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Everybody is very nice and does a good job. The liked my new doctor very much.
Mar 22, 2022
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Staff was knowledge and timely.
Mar 19, 2022
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Professional service with all personel
Mar 18, 2022
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Very Nice staff and Doctor, Quick in and out.
Mar 12, 2022
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Couldn't ask for a better Eye Clinic, everyone there are friendly and you're always smiling and they make you feel like part of the team there
Mar 10, 2022
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I had a slight emergency concerning my vision late in the afternoon. I called the office, answered a few questions, and was told to come on in to be seen. Thankfully, it was nothing serious. But I appreciate the concern and quick response of the Hertzog Clinic. They are the best!!
Mar 10, 2022
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We loved visit the office! We appreciate how friendly, clean, and personal the appointment was. And most of all, it was great to see all the smiling faces!
Mar 3, 2022
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Very caring and helped me and explained the process of the exam.
Mar 2, 2022
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Absolutely amazing staff!! They were so nice and I felt not just like a patient!!
Feb 26, 2022
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Extraordinary care and service!
Feb 24, 2022
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I was very pleased with my experience with Dr. Hudson and the staff.
Feb 23, 2022
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The staff is friendly and helpful as well as effocient. Dr Hertzog was great as usual. I may have been there a total of 25minutes👏👏
Feb 22, 2022
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My first visit was amazing I am very proud to say I have recommended you to my family
Feb 22, 2022
The staff are amazing at the Jacksonville location. When looking for a new eye doctor they were the first I called but Jennifer who answered the phone was so amazing and ready to help I didn't even bother trying to call the other clinics I was considering. I'm so glad I found them I would definitely recommend them to everyone!
Feb 22, 2022
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Great friendly staff. Very helpful with my care after lasik.
Feb 22, 2022
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10/10 recommend! Staff were amazing! Patient, friendly, knowledgeable!
Jan 17, 2022
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Always get in and out very fast. Great attention paid to my aftercare for Lasik and my enhancement.
Dec 21, 2021
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I receive excellant care from all the staff.
Dec 21, 2021
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Best eye care place I’ve ever been to!!!
Dec 16, 2021
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Very helpful and professional.
Dec 2, 2021
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Great visit, friendly staff and everything was on time.
Nov 5, 2021
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Great staff. Very personable. So helpful anytime I’ve been.
Nov 4, 2021
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I always have a great experience here. Everyone is so nice
Oct 29, 2021
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Dr. Hudson and the awesome staff were phenomenal with my 5 year old who came in for his very first yearly eye visit. He was nervous and scared, but they made sure to explain every step to him and reassured him throughout the visit that everything was going to be just fine! I am so grateful for you ladies. Thank you all for making his eye doctor experience a pleasant one! I also had my eye appointment at the same time and they were so helpful with finding a pair of glasses that I felt good about wearing since I am new to wearing glasses. I will 💯 recommend you guys to everyone I know!
Oct 29, 2021
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I’m a long-term client and continue to drive back for appointments even after we moved out of the area. The office is run in a professional and timely manner and everyone who works there is very courteous and helpful.
Oct 26, 2021
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The staff were very friendly and patient. I didn't feel rushed during a first-time contact fitting and had a cheerleader encouraging me throughout the process. The office is well maintained and clean. Definitely recommend!
Oct 22, 2021
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Everyone was so nice and extremely helpful from the time we walked in until we left. Dr. Hertzog was very patient and explained everything as he was doing it and gladly answered all of our questions.
Oct 21, 2021
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Had a great visit while I was there and all the staff were real helpful. Would recommend your service to all
Oct 17, 2021
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Great place, great people to be seen by!
Oct 16, 2021
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Very polite and professional as soon as I walked in the door. Dr. Lewis and her staff are to be commended on cleanliness and pride in their professions. I was impressed with the OptiMap machine and more impressed with Dr. Lewis’ knowledge and skill in working with the latest equipment. Would highly recommend!
Oct 15, 2021
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They’re very friendly and professional staff. I was grateful they got me in quickly.
Oct 15, 2021
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Always a wonderful experience! Everyone is friendly and very professional and very knowledgeable. All questions are answered and waiting time is short.
Oct 13, 2021
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It's always easy to schedule and confirm appointments and the and working with the staff is a pleasure.
Oct 12, 2021
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All the staff at this eye doctors office were very helpful and nice! We will definitely be going back!
Oct 7, 2021
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Everyone is friendly & efficient.
Oct 5, 2021
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We love Hertzog Family Eye Clinic! They are kind, helpful, and they listen to my concerns. They know my kids by their first names and comment on how much they have grown. They have absolutely the best staff ever!
Oct 5, 2021
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So grateful for the Eye care received. I am given clear information re: any issues or concerns about my eye testing and inner eye appearance. I have eye concerns that I want exact info about and I am always informed. My questions are answered and explained, should I have questions. Dr. Herzog and his staff are caring and always make me fee comfortable.
Sep 30, 2021
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Great and extremely professional team of people
Sep 22, 2021
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I wouldn't go anywhere else. The staff at Hertzog is a friendly and caring group of professionals. Best eye care I have ever received. Wholeheartedly recommend.
Sep 15, 2021
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Excellent as always. Always professional and friendly. Goes above and beyond to make sure that your visit and needs are taken care of. MS
Sep 15, 2021
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Enjoyed the visit...Doctor explained my diagnosis and the long range plan...staff very friendly and helpful...
Sep 10, 2021
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First visit with Dr. Lewis, and she was great! Gave lots of info and showed genuine care for us! She spunky and knows her stuff! All staff was great, from beginning to end!
Sep 4, 2021
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This was my first visit to Hertzog Family Eye Care and I loved it! Dr. Lewis told me things about my eyes I had never heard from previous optometrist. Everyone was so helpful and I loved the girls helping me with choosing the best frame! I live in Conway, but definitely worth the drive! I will highly recommend to my friends! Thanks so much!
Sep 3, 2021
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Very wonderful people and service on a 5 star rating would be a 100 star
Sep 1, 2021
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Exceptional from start to finish
Aug 31, 2021
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Awesome experience as always. Love the doctors and staff. So helpful and thorough and also very streamlined!
Aug 25, 2021
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Fantastic visit. Everyone was extremely friendly. Wonderful atmosphere
Aug 21, 2021
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It would be nice to have more affordable frame options in shop. We bought frames from your office only once because we never expected the cost to be as high as they were, almost $600 all in. We normally take the script to vision express or online, but it would be great to have a wall of AFFORDABLE and TRENDY frame options from you. Everything else is excellent!
Aug 20, 2021
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Wonderful service as always
Aug 18, 2021
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The staff and Dr. Lewis were all very friendly, and took time to answer any of my questions. I appreciate the care I received. Thank you
Aug 16, 2021
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I really like this eye care center very friendly staff thank you
Aug 13, 2021
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I wish to thank Maci Lewis. She found a tear in my right eye that my retina doctor had missed. She called my retina doctor, explained what was going on, and made an appointment for me on the same day!! To me, that's going above and beyond patient care!! If not for her, fluid could have leaked through the tear and detached my retina. Even my retina doctor commented on what " a damn good job " she did on finding it. Again, thank you Maci!!!
Aug 13, 2021
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The whole experience was very pleasant, from setting the appointment to picking out glasses. Glad I switched to you all! Have recommended my daughter do the same!
Aug 5, 2021
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Great customer service. Took the time to explain each stage of the eye exam. Recommend their services.
Aug 5, 2021
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I would recommend Hertzog Eye Care Best Care I found
Jul 30, 2021
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I am so glad I found Hertzog Family Eye Care, I have been driving too far each year for my eye exams. I started searching online when I found them. I was very pleased with everyone there. My eye exam was thorough and done with patience. I was very pleased to have found the glasses I wanted.
Jul 29, 2021
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I was having flashing in my right eye that could have been something serious. I had called a few other places and no one could see me until later in September. HFEC was able to squeeze me in the same day and give me a retinal exam. They also established me as a patient and set up an annual exam. I would highly recommend HFEC for their high level of patient/customer service, professionalism, and kindness.
Jul 29, 2021
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This is the best eye care place hands down. They know you and you would believe that you have known them forever. The care is great from the time you walk in the door till you leave. They are only getting better with age like a fine wine.
Jul 29, 2021
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Always a very pleasant experience when I come in the office. All employees are so very kind and accommodating to my needs.
Jul 28, 2021
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Real good service--the best ever-- fast app. time --nice people close to home--would be nice have list of charges what ins. paid and so on---plan to use you guys from now on--Tommy
Jul 28, 2021
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Everyone was extremely friendly and helpful! We really enjoyed the visit. We were able to get an eye exam and glasses in less than an 30 minutes!!!
Jul 27, 2021
Always get great service but I was disappointed that the staff was not wearing masks since the number of positive covid cases is going up daily.
Jul 21, 2021
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Very polite people fast service. Answered all my questions!
Jul 20, 2021
I was pleased with every aspect of the service I had here.
Jul 17, 2021
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I always have a great experience on my appointments, always a friendly staff and great atmosphere. Dr. Hertzog always takes time to explain your testing and your options of whatever the problem should be ..
Jul 14, 2021
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Staff is great, friendly, very helpful. Great doctor, extremely professional. Ten out of ten for me!
Jul 9, 2021
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Very pleasant visit with Doctor Lewis. All of the staff were nice and helpful.
Jul 8, 2021
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Was great to have an appointment that started on time. The staff and Dr were prompt and I was in and out for my Yearly Eye Exam.
Jul 5, 2021
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So glad My eye health is followed closely and my eye Heath info is given to me at end of visit. With so much to take care due to various eye and health issues it is an issue of concern for me. Grateful that this is handled carefully with excellent feedback.
Jul 1, 2021
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Everyone was helpful and kind.
Jun 30, 2021
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I was impressed with the friendly, professional attitude that I received while I was there.
Jun 25, 2021
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Staff was very nice, professional, and courteous!
Jun 18, 2021
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I always feel comfortable & well cared for at Hertzog Family Eye Care & yesterday was no different.
Jun 18, 2021
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Always treated in a professional manner. Staff helped me pick out my new glasses and always there to answer questions.
Jun 17, 2021
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Super super nice very professional I had to bring my two kids and the entire staff was helpful and understanding
Jun 17, 2021
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Thank you Dr. Lewis and staff at Dr. Hertzog's office for treating my eye emergency with tact and concern. Helping me get over that irritation was a blessing I could not have had better care.
Jun 12, 2021
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Yesterday was my first time to visit Hertzog and they were fabulous. Was completely satisfied from the time I walked in the door until the time I left. The doctor was very thorough and she explained to me in detail exactly what’s going on with my eyesight. Everyone was very friendly and very helpful. I’ve definitely found my hometown optometrist!!!
Jun 11, 2021
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Great doctors. The staff is very helpful. They are friendly and really easy to work with when scheduling or picking out glasses.
Jun 11, 2021
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It was my first visit. Everyone was kind and helpful.
Jun 10, 2021
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The staff were very friendly and helpful. I felt I had the doctors complete attention and she took care to answer my questions! I would highly recommend this clinic.
Jun 8, 2021
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Dr. Hertzog and staff always do a great job. Our entire household uses them.
Jun 6, 2021
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Every time I come here I feel welcomed once I walk through the door. Everyone is so nice the whole time and explains every machine and procedure they will do during my visit. I have had nothing but wonderful visits here.
Jun 4, 2021
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The service I received was excellent. The staff was all outstanding and very professional. I love Dr. Hertzog and his staff. They are prompt and efficient. Thanks.
May 29, 2021
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Dr Maci Lewis and staff were pleasant, answered my questions to my understanding. They take time for you and are personable
May 29, 2021
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Staff is always nice and courteous. Ensures you are getting the best care and products.
May 28, 2021
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Dr. Chase would not look me in the eyes when he was talking to me. He would look away. It made me feel like he didn't care about my appointment, The girl that fitted me for the contacts just told me to put them in and to come to the front desk when finished. I booked my follow up appt and left. I was sitting in the car fixing to leave and had to go back in to ask for a lens case and solution. I also had to ask what I would have to pay for the contacts when I returned after my follow up visit. With this being said, I will probably not return for my next years visit.
May 27, 2021
Very pleased with staff and Dr. Lewis.
May 26, 2021
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Everyone at this office was very courteous and got me in and out very quickly. The Dr. was very thorough and I needed no changes.
May 25, 2021
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Great service!I loved the people here! Everyone was helpful and the staff was knowledgeable.
May 24, 2021
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Dr. Charity and her staff are the best! Friendly every time, and never long wait times!! In and out pretty quick, and they were understanding that I had to bring my 2 year old with me! I always recommend Dr. Hertzog when people ask for eye doctor recommendations.
May 21, 2021
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Very friendly staff & the Dr.‘s Herzog are always friendly & remember you!
May 20, 2021
First time ever coming to this eye care center and they’re were so kind and amazing. We came to get my daughters eyes checked and they made her feel so comfortable! Probably one of the best teams I’ve ever experienced. Will be coming back for sure!
May 14, 2021
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Everyone at Hertzog Eye Care is terrific!
May 14, 2021
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Friendly, well trained and told me just what was being tested and how I was doing. Tests were for a possibility of glaucoma that ran in my family. Very well pleased with all that was done.
May 13, 2021
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Clean and very friendly atmosphere. Also, staff was very patient with a 3 year old.
May 13, 2021
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Wonderful experience. The staff is very friendly and professional, if you have a question they have an answer. I will be a client for life with them because of the level of care the entire staff gave. I highly recommend Hertzog for your whole family’s eye care.
May 12, 2021
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I've seen both Dr James Hertzog and Dr Charity Hertzog. They both take the time to talk and explain everything, and watch things closely based on my medications, etc. I trust them, and glad I found someone I could use long-term.
May 11, 2021
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This was my first visit to Hertzog Family Eye Care in Cabot. All the staff was super nice, friendly, knowledgeable and prompt. Dr. Charity took time to answer questions I had about my eyes and Laser surgery. She explained everything in detail. I look forward to Dr. Charity and her staff to be my eye care professionals for life. I would highly recommend Hertzog Family Eye Care for anyone looking for eye care.
May 11, 2021
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My visit on Thursday was great! Everyone was so friendly which made the exam a breeze. I will recommend Hertzog Family Eye Care from now on!
May 7, 2021
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The most amazing staff I've ever had the pleasure of meeting.
May 7, 2021
I love Hertzog Family Eye Care. They are some of the nicest people and willing to actually listen to their patients needs.
May 4, 2021
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Very awesome and friendly staff. Never felt so comfortable at the eye doctor!
May 4, 2021
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Everyone was fabulous from walking in the door to walking out the door. Couldn't ask for a better experience.
May 3, 2021
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Great friendly service everytime!
May 3, 2021
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I was very pleased with my visit to Hertzog Family Eye Care in Cabot. The staff was friendly and knowledgeable. The eye exam was thorough and performed by a caring, experienced, eye doctor who took time to explain the results of the exam and the state of my vision and eye health. I will definitely return in the future for eyecare when needed.
May 2, 2021
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Very thorough eye exam, friendly and knowledgeable staff took the time to go over every aspect of the exam and make sure that we understood all of the results and suggested care going forward. Absolutely will recommend.
Apr 20, 2021
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I was very impressed. The woman who helped me pick my glasses (sorry) forget name. She more than happily picked out numerous purple frames to try on. She sat with me and explained why certain shapes that fit right or wrong on my nose or for centering. Actually sat w me to see how the frames looked on me. I have never had that kind of service. Especially at Jax office. It was a wonderful visit.
Apr 16, 2021
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it' always an enjoyable time when i have an appointment with Dr. James The staff are great people and are always friendly and helpful
Apr 14, 2021
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l was very pleased with how helpful the clinic was. I felt Dr Lewis was very thorough.
Apr 13, 2021
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Very personable and professional
Apr 8, 2021
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Great customer service from beginning to end of visit.
Apr 7, 2021
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I just had the best experience with Herzog!! My Dr was wonderful, staff was friendly and bubbly and everything just went perfectly! Thanks Herzog! A+ experience.
Apr 6, 2021
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Great staff, Doctor was great at explaining everything. Overall a fantastic experience!
Apr 4, 2021
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Everyone was so nice and attentive!
Apr 3, 2021
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I recently moved to Austin and needed to find an optometrist. I contacted Hertzog Eye Care and they scheduled me promptly. I was impressed by the friendliness and professionalism during my examination. I was seen at my appointed time and all my expectations were satisfied. Dr. Micki and all the staff did a great job! I would highly recommend.
Mar 31, 2021
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Dr. Lewis was very professional and informative. Her eye exam seemed thorough and she answered all of my questions. Brittany was friendly and helped me pick out the frames I need that best fit my prescription.
Mar 30, 2021
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Everyone is so nice and helpful.
Mar 30, 2021
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Clean friendly environment, professional fast service. I was surprised that they saw me the day I called. I was referred by another Doctor who was on vacation, I intend to stay with the Hertzog team. Thanks!
Mar 26, 2021
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Great and friendly staff!
Mar 25, 2021
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Very good service. Very friendly people.
Mar 25, 2021
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Dr.Lewis was amazing. She passed my expectations. Stephanie was also terrific!
Mar 23, 2021
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Everyone at Hertzog Family Eye Care is friendly and helpful! There is very little "waiting in the waiting room" time. You get right in for your appointment time.
Mar 19, 2021
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Everything was fantastic thank you all for you all’s help
Mar 18, 2021
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Thank you all for wonderful service my cousin she is one you all customers. Lorene Hopper.
Mar 18, 2021
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Very kind and welcoming. I was a squeeze in because of an injury which I’m sure lead to my wait. Was pleased they saw me since I had a work injury and my normal guy was out of town. Would highly recommend.
Mar 17, 2021
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Always Kind, listens to your concerns & needs.. Offer options and are very detailed!!
Mar 17, 2021
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Everyone was nice, smiling, helpful, and took time to answer questions.
Mar 17, 2021
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Triple A+ service! Staff is very knowledgeable and I would recommend them to anyone looking for an eye exam, glasses and contacts! Prices are very reasonable!
Mar 16, 2021
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Absolutely amazing staff members! These ladies welcomed me as if I have been a patient for years! And not just friendly but on a personal level. Highly recommend to anyone searching for a new eye doctor.
Mar 13, 2021
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Dr. Charity Hertzog and her team are the best. I’ve had very uncomfortable and dry eyes due to an autoimmune disease I have, thus causing some issues with my contacts. Dr, Hertzog took my complaint seriously and listened to me very intentionally. She did some testing and saw how dry and inflamed my eyes are. She immediately switched me to daily contacts that are more suitable for dry eyes, as well as prescribed me special eye drops. So thankful for her help and expertise! Her staff is all exceptionally kind and helpful too.
Mar 12, 2021
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Hertzog is full of great compassionate people. I'm thankfully for all they do.
Mar 12, 2021
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Fast and thorough. Great customer service.
Mar 11, 2021
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They were very polite and Dr. Hertzog answered my questions fully. I had no trouble choosing new frames from all the ones available. They cleaned the equipment in front of you, which during these time is very important.
Mar 10, 2021
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I love Hertzog Family Eye Care Clinic. It is such a beautiful office. So clean and organized. Patient rooms are the same. The front office staff is awesome and nurse Christy, she is a doll. My eye doctor, doctor Harter is great. So knowledgeable and friendly. He knows the best avenue for his patient's to take and he makes sure they know what they are to do once they leave his care. Overall rating on a scale from1-10? 110!!!!!
Mar 6, 2021
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Everyone was so nice, and explained what was going on with my eyes.
Mar 6, 2021
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Very courteous & professional. Dr.’s are very friendly & respectful as is all the staff. Thank you very much for your help
Mar 5, 2021
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Completely professional/ friendly/ knowledgeable and makes you feel right at home. I love you guys and will be sending everyone i can yo y'all for them to get to experience what great services should be!!!
Mar 4, 2021
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Was my first time at the eye doctor in years!!! Made everything so easy! From the appointment to the paperwork to ordering glasses. I would definitely recommend going here. Loved it!!!
Mar 3, 2021
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Outstanding service and experience. Very professional.
Mar 1, 2021
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Wonderful experience. My 8 year old was very nervous about her first eye exam and the whole staff was warm and welcoming.
Feb 28, 2021
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Great office. We always enjoy the treatment we receive
Feb 26, 2021
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Always a very pleasant experience..Brittany was a great help in deciding on a frame.. Dr. Hertzog does a complete exam and informs you of what he is doing ..
Feb 26, 2021
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Hertzog Family Eye Care is the best. The staff is always so nice, friendly, and helpful. Dr. Hertzog has been taking care of the eyes of my family for more than 15 years. Excellent care and service.
Feb 26, 2021
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My first visit I was nervous but from the moment I entered the eye clinic everyone was very pleasant.
Feb 24, 2021
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Charity is always meticulous in her work. Been bring my kids to her for 7 plus years.
Feb 23, 2021
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I had a very good experience with my eye exam and looking at options for new glasses. The staff and doctor were very nice, knowledgeable and professional.
Feb 11, 2021
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The service was wonderful, and the ladies were so kind! They made sure it was a welcoming environment, as well as keep everything clean and sanitized. Everything was neat and tidy, and my appointment went well without any issues. I would definitely recommend this to a friend.
Feb 9, 2021
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The Dr. Was great, most of the staff was helpful and friendly. Glad we switched.
Feb 9, 2021
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I never mind my Annual Eye Exam appointment. The office staff is always very personable and efficient.. and Dr. Charity is always punctual and helpful as well. Super thankful to have the Hertzog’s caring my family.
Feb 5, 2021
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Hands down the best eye clinic I have been to, they are so accommodating and go out of their way to provide the best services. Super friendly staff, great prices.
Feb 5, 2021
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Great experience on my first visit! Friendly staff, Dr. James is very knowledgeable and really worked with making sure I have the right prescription.
Feb 4, 2021
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Friendly staff and very helpful.
Jan 27, 2021
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Very nice and friendly staff...
Jan 26, 2021
I have been going here over 10 years and the Dr and staff are great!!!
Jan 23, 2021
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Great experience,... I walked in the door and was greeted promptly by the receptionist. I arrived 30 minutes before my appointment to check out the selection of frames. They do have a large selection to choose from. I was instructed to feel free to try anything on, they just asked due to covid that you give the frames that you tried on back to them for cleaning. I chose the frames to hold until my after my appointment. Dr Harter was prompt to the visit and was very pleasant and knowledgeable . He explained everything to me in detail and answered all my questions. After the visit, I was helped with any questions regarding the lenses, frames and insurance/cost. There was never any type of sales pressure from the optician. She advised me on my insurance coverage and the options to I could choose from. I was quite pleased with everything from start to finish.
Jan 23, 2021
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BEST EXPERIENCE EVER It was my first time there and last time I ever got my eyes exam was when the machine blew air in your eye. So from not going in such a long time they made me not being annoyed every time I have to go get my eyes checked. The staff was super FRIENDLY and HELPFUL !!!!! I love them, hands down I highly recommend them!
Jan 22, 2021
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The staff at Hertzog Family Eye Care is very friendly and accommodating!
Jan 21, 2021
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Great staff. Dr. James Hertzog is very personable and one on one with his patients.
Jan 21, 2021
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Everything went smooth like normal. A little trouble with the billing, but that happens alot with my insurance. In and out fairly quick.
Jan 20, 2021
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So much more than I was expecting. The Admin staff is awesome. Nurse Beard is fabulous and Dr. Harter is very nice. He is full of knowledge. He took his time and explained everything to me. The issue I was having with my eye is so much better thanks to him. I am so glad I chose Hertzog Family Eye Care.
Jan 19, 2021
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Very nice and friendly staff.
Jan 19, 2021
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Everyone was very professional. Definitely recommend this office!!
Jan 17, 2021
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Great visit! All the staff were courteous and friendly. The facilities are bright and inviting.
Jan 17, 2021
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Very professional and prompt. Took time to explain things. Staff was very courteous and friendly.
Jan 15, 2021
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Good in every way you could expect. I am sold on Hertzog.
Jan 13, 2021
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Great job on all steps of the exam. Wonderful people
Jan 13, 2021
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Great, caring and informative.
Jan 12, 2021
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Very relaxing environment. Everyone is professional and polite. Customer service is exceptional.
Jan 12, 2021
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The staff of Hertzog Eye Clinic are professional in every way. The techniques and equipment is current and cutting edge. From the first day I entered their lobby forward I have been met with friendly, helpful staff. My husband and I are very happy with the services we have received and would not hesitate to recommend this clinic to our friends and family.
Jan 9, 2021
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Thank you to Hertzog Family Eye Clinic for seeing me in a timely manner. You have a wonderful staff that is helpful and friendly, yet efficient.
Jan 9, 2021
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I had a very good experience at Hertzog Famiky Eye Care. The exam process began promptly at my appointment time. Everyone was very courteous and professional.
Jan 6, 2021
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The staff were all friendly and wonderful to work with as well as informative to help me make my contact lenses decision. Thank you!
Jan 6, 2021
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The appointment was prompt and efficient, the staff is friendly, the doctor answers any questions and I felt safe in the current COVID environment. We have been going here for years and i would definitely recommend
Jan 6, 2021
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Thanks for being be nice and supportive!!!
Jan 5, 2021
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Very friendly staff. Very welcoming as well. They took joy in my 3 year old running out to say hi to them. We will continue to come when need to to this office in Cabot.
Jan 3, 2021
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I had the best experience here. I felt like my exam was thorough and the staff was very friendly.
Dec 29, 2020
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Very professional and prompt with their service! I would recommend!
Dec 29, 2020
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Love all the staff at Hertzog! They take of me and all my kiddos and if something comes up they get us right in. They are the best!
Dec 22, 2020
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Hertzog has excellent customer service and their doctors are very thorough and great at explaining things. I would recommend them to anyone!
Dec 19, 2020
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Always have felt secure Regarding my eye health, as a RA patient, and other eye issues from past.
Dec 17, 2020
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This was my first visit to Hertzog Family Eye Care and I was so impressed with the Dr. and the staff. I will use them for all my eye care needs.
Dec 11, 2020
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Dr. Harter gave the most thorough eye exam that I have ever had. He was very professional and explained everything to me as he preformed the exam.
Dec 11, 2020
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Everyone was so sweet down to earth and respectful. Everyone left a great impression on me !! I loved going in there. I didn’t get scolded for waiting 6 years. They understood and was willing to help and make sure I looked good in my new glasses. Love love love Hertzog Family Eye Care. Fast efficient and caring service.
Dec 10, 2020
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From the time I walked in the door until the time I walked out the door I was greeted, tested and assessed by caring professionals. I recommend Hertzog Family Eye Care on South Pine Street.
Dec 9, 2020
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Fast service and all staff were wearing masks.
Dec 9, 2020
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Friendly and helpful people.
Dec 9, 2020
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Very kind and friendly staff and I was very impressed with Dr. Hertzog. I felt he was kind, competent and professional, yet friendly. At first, I was hesitant to find an eye doctor in Jacksonville rather than Little Rock, as I am from a big city. But, the nice office, sophisticated equipment/instruments, and friendly and competent staff made me very comfortable being there. Also, I believe the doctor made the right decision to put me on glaucoma meds. I am happy I chose Dr. Hertzog.
Dec 6, 2020
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I always feel so welcomed and well taken care of when I come into the office. Everyone is so personable and it feels like you’re talking to friends
Dec 5, 2020
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Our family enjoys the care the we receive at Hertzog. The staff is always so kind and helpful.
Dec 4, 2020
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Quick, professional and thorough. Great use of technology while still being personable. Highly recommend!
Nov 27, 2020
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Very efficient & knowledgeable with services provided.
Nov 19, 2020
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I was so thankful that you were able to fit me in so quickly that day when I came in with a concern about me eye. I was in and out so fast and felt so cared for. Thank you for your kindness!
Nov 18, 2020
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Very professional and efficient, super friendly and great eye wear brands.
Nov 18, 2020
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Dr hertzog is so awesome. She is a great person
Nov 17, 2020
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Love the personal and professional care that is provided.
Nov 13, 2020
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Fabulous service, efficient a very good experience overall!
Nov 13, 2020
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Outstanding service, all the ladies working there are friendly and very informative on what will happen during the service. Dr. Charter explained every thing after the service, couldn't ask for any better place to go.
Nov 12, 2020
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Hertzog Family Eye Care has a very caring, professional staff. I would recommend them to anyone.
Nov 12, 2020
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The people are super friendly and put you right at ease. Dr. Lewis will put you right at ease and will explain everything to you. I felt like I'd been going there forever and this was my first time. I will recommend Hertzog Eye Care to everyone I know.
Nov 9, 2020
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Great family of eye care. Treat you and your health seriously.
Nov 6, 2020
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The staff was amazing. Will definitely come back for the eye exam. The only thing was the Lens and frames was way out of my budget.
Nov 5, 2020
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Superb staff, Chase Harter very detailed and takes time to go over all the details for your care. After purchase support is great and I always receive the best service despite the Covid 19 pandemic. Don’t put off your eye care the do a great job in sanitizing and distancing for clients.
Oct 31, 2020
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Very professional and caring about your vision. I definitely recommend them. They have great staff that will walk you everything you need to know about getting your first pair of glasses and how to adjust to wearing them.
Oct 30, 2020
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Great, friendly, helpful service!
Oct 29, 2020
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The staff was very friendly and the doctor very professional. It was as pleasant as possible.
Oct 23, 2020
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Great business. Everyone was super nice and very informative. Made sure every need I had for my visit was met. Fantastic experience.
Oct 23, 2020
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Love Hertzog Family Eye Care!! Everyone is so nice and helpful... Dr. Maci Lewis is wonderful. Very thorough, took time to answer all of my questions.
Oct 22, 2020
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everyone was so nice the dr was great didnt sell me what i didnt need ran some test really great
Oct 22, 2020
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My visit was very informative and I will be looking forward to a visit in the future.
Oct 16, 2020
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Amazing! The Team bent over backwards to make my appointment work and the customer service is so personalized and above and beyond!
Oct 14, 2020
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I was very impressed by the facility, the technology they have employed, and the selection of the glasses to choose from. What I appreciated the most was the friendliness of the staff, from the front door, to the Doctor, and back out! Customer service and a solid comfort level with the folks I choose to see means the most. There was a small error on the bill I paid, and I was contacted before I left the parking lot to make it right. You don't find that level of honesty, ethical, and moral business practices in too many places nowadays, and this is one relationship I choose to keep for a long time! On top of all of this, we scheduled three (3) of us at once, and they continually moved us all through different levels of the appointment at the same time, saving us a ton of time! Thanks again for a great experience!
Oct 13, 2020
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Excellent staff, goes above and beyond to ensure customers are taken care of.
Oct 13, 2020
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I have been seen by this office multiple times and am impressed each time I visit. The customer service is top notch and the eye care is unmatched. Thank you Hertzog Family Eye Care for your devotion to excellence.
Oct 13, 2020
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The team are always very helpful; they have patience with both of my boys!! We have been going to the Cabot location for years now and highly recommend them!
Oct 12, 2020
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Hertzog Family Eye Care worked with me to get myself and my daughter scheduled for our first eye exams. They eased my worries and were very helpful, prompt, and friendly. I would recommend them highly!
Oct 11, 2020
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We received a very thorough exam from Dr. Maci Lewis. She took her time and explained every step of the exam. She told us things about our eyes we had not explained before. The office staff were very helpful and friendly and accommodating.
Oct 6, 2020
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Dr. James Hertzog is an amazing optometrist who really takes time to take care of his patients.
Oct 6, 2020
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Everyone was very friendly and helpful. Short wait time.
Oct 6, 2020
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Friendly, business professionals and get the job done.
Oct 1, 2020
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The staff was absolutely amazing. I was seen quickly. They were very informative. I was given samples in case the pharmacy didn’t have my eye drops that day. Would definitely recommend.
Sep 27, 2020
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Great service felt like family even with COVID -19
Sep 26, 2020
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This is the greatest eye clinic I have ever been to. They stay up to date on everything and have the newest equipment
Sep 18, 2020
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Wonderful Clinic. Very friendly staff. Short wait time.
Sep 18, 2020
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This is one of the most well ran clinics I have ever seen. They are patient, kind and caring and you can see it in all they do. Great experience and would def recommend.
Sep 18, 2020
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Excellent service from the staff and Dr. Lewis is amazing !! She took her time and explained everything and answered any questions I had. I highly recommend the clinic to whoever needs great eye care !!
Sep 18, 2020
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Great staff and great Dr. I would definitely recommend to anyone seeking new eye care.
Sep 15, 2020
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Love Hertzog Family Eye Care! They are always so nice and quick to get me in and out for my appointments.
Sep 12, 2020
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This was my first time visiting and it was by far the best experience I have ever had.
Sep 12, 2020
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Always super friendly staff and patient with me picking out glasses. Good covid precautions.
Sep 11, 2020
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Great place for your vision care. The staff is very friendly and professional. I had very minimal waiting time (3 minutes top), and their equipment is top-notch. No where else have I been given a retinal imaging scan without having to dilate my pupils, Seriously, this is just an example of their high tech and up-to-date equipment. I highly and sincerely recommend Hertzog Family Eye Care.
Sep 10, 2020
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My first trip to an eye doctor and they were all real nice. They all helped me through the process.
Sep 8, 2020
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Awesome eye clinic! Had LASIK and awesome treatment!
Sep 5, 2020
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The eye care of patients In this clinic is excellent!
Sep 3, 2020
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I love this clinic. Everyone is so wonderful and accommodating. Anything we need they do and I love that! They are quick and efficient. They have seen me when I just walked in with an eye emergency!!!! They are the best!!!
Sep 3, 2020
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Very satisfied and will definitely recommend to others.
Sep 3, 2020
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They weren't very friendly and didn't tell me how much I would have to pay before they got started and I was a new patient.
Aug 31, 2020
Just the best service ever!
Aug 21, 2020
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The staff were all incredibly friendly, personable and awesome with my children. It was a great experience.
Aug 21, 2020
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Very friendly staff! Our doctor was very nice and explained everything he was doing. Will definitely be going back for future eye exams!
Aug 19, 2020
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Thank you for your awesome care. Your staff was very attentive, efficient, and kind. I loved how quickly I got in to be seen and how wonderful you staff was.
Aug 15, 2020
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Loved the Doctor and service
Aug 9, 2020
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Quick friendly service as always
Aug 1, 2020
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Loved my visit. Have heard nothing but good thing About Hertzog eye care.
Jul 31, 2020
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I give Hertzog Family EyeCare a five star rating. They provided excellent service and fulfilled all of my eye care needs. Just awesome!
Jul 30, 2020
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I always have a pleasant eye experience at Hertzog eyes are. The girls are all so sweet and Dr. James Hertzog always takes his time telling me what the test showed ! It just feels like family there ! 😊
Jul 29, 2020
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My visit was very pleasant. i felt I was treated like a family member and not just another customer. Thanks
Jul 26, 2020
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Dr. Lewis was very thorough with explaining the change of my prescription and welcoming to answer any questions regarding the change. The Jacksonville staff was exceptional! Highly recommended
Jul 24, 2020
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Everone was very nice great staff
Jul 21, 2020
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Staff was friendly and helpful, very professsional, I felt safe. Dr explained on my level so i was able to understand.
Jul 16, 2020
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Good staff, friendly, willing to answer questions. Very fast to find an appointment same day! Doctor was quick and friendly offering good feedback and advice. I asked for my PD but was told unless I was purchasing glasses from them, there was a $50 fee (turn off, minus 1 star). I'd recommend Hertzog only if a patient was planning on buying glasses here.
Jul 15, 2020
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I was very impressed! Every person wore a mask and made sure that social distancing protocols were in place.
Jul 15, 2020
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A wonderful support team! We appreciate the level of detail Dr. James Hertzog provided to our family! We have never felt such care for our family.
Jul 15, 2020
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Dr. Maci Lewis answered all my questions & the whole team is very professional.
Jul 9, 2020
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Office clean and disinfected - staff was wiping down all surfaces that were touched. Staff kept masks on at all times. The doctor was professional as always, and I was in and out very quickly. My son's appointment was a different day, but he was happy with everything and very relaxed.
Jul 6, 2020
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Always feel great when I leave! I know my eyes have had a good check-up and I can see better with new contacts!
Jul 3, 2020
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Love Hertzog Eye Care! Great people and great care!
Jul 2, 2020
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The overall experience went very will, all of the people I met were quite nice and I felt the exam itself was one of the best I have ever had. The doctor explained all of the results from the test and I felt very satisfied with the visit.
Jul 2, 2020
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Excellent, caring staff. Detailed explanation of issues with my vision and available treatments. Reasonably priced and good selection of frames.
Jul 1, 2020
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was very please with the service.
Jun 27, 2020
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We love Hertzog Family Eye Care! They did 5 family members exams at same time which is fantastic.
Jun 25, 2020
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Saw Dr. Harter for the first time as my regular appointment with one of the Dr. Hertzog (I don't remember which one it was) was cancelled during the pandemic. Dr. Harter was awesome, he reviewed my chart and asked relevant questions to my history and made some nice suggestions. Brittany was also very helpful getting my new classes ordered Highly recommend!
Jun 25, 2020
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If you haven't gotten new glasses in a while I recommend Hertzog Family Eye Care! My exam was on time, the staff were professional and all wore masks. The best part was the "modern" exam. They use the latest technology so I feel my prescription will be very accurate! They also have a large selection of frames to choose from.
Jun 25, 2020
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I was in need of an eye appointment and I found Hertzog Family Eye Care online. I called thinking it would be a week before they could get me in. It just so happen that they were able to get me in that day. The staff was very professional and helpful when choosing my frames. I would like to say that they followed all of the CDC regulations and they should be proud to be a small business. 100% would recommend to anyone. Thanks so much Barbara
Jun 22, 2020
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Staff is efficient and cheerful. And Dr. Herzog is wonderful. He is always encouraging.
Jun 20, 2020
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Stephanie is the best. She remembers me and asked me if I had every thought about red glasses, which I had. The first pair she picked was the one after going there several pairs.
Jun 19, 2020
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Extremely friendly and informative
Jun 18, 2020
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Visit to evaluate my eyes and the condition of as take RA meds that require frequent f/u. Also placed an order for new trifocals glasses. Educated on how my eyes and vision are now. All went very well during visit, per usual. Why I am glad to be a pt at this clinic.
Jun 18, 2020
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Absolutely love it here! The staff and doctor are so friendly and very helpful. Will definitely be back!
Jun 10, 2020
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online experience was outstanding and extremely easy to u se
Jun 8, 2020
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Glad to be back with Hertzog Eye Care. Insurance forced me to go elsewhere but now I'm back and they are great. Fast speedy service, Lots of smiles all around and the exam seemed less painless than my last exam at other place. I have recommended people to this clinic even when I couldn't go. Great place.
Jun 6, 2020
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Very satisfied. Everyone was very informative and made you feel comfortable.
Jun 3, 2020
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Great Visit Always Treated Respectfully and Friendly
May 29, 2020
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Everything was explained in detail so I know what to expect if I have another appointment some time in the future
May 24, 2020
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The Cabot office is always friendly as well as patient.
May 22, 2020
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Everyone was very pleasant and helpful I would recommend this establishment to anyone who needs it
May 21, 2020
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Everyone at Hertzog are friendly and professional. Everything is explained completely. They talk to you, not at you.
May 21, 2020
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Awesome place! Very professional friendly staff!
May 19, 2020
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I rec'd an ample text to remind me of my appt The older you get, the nicer that is. Everyone at Hertzog in Jacksonville we very friendly, and efficient. My first visit was effortless, and thorough. Excellent efficient yet rapid business. That is nice for workday appointments. .
May 19, 2020
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Friendly staff, Dr. Hertzog is great!
May 16, 2020
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Excellent Business - Very friendly and accommodating staff - Wheelchair accessible - Would recommend to anyone.
May 16, 2020
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Great staff and Dr is great
May 15, 2020
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The staff is really nice and treats customers with respect..it’s like you are walking into a warm and nice place with all the friendly faces.
May 14, 2020
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I was very impressed on my first visit. Very technologically advanced in approach to treatment I will remain a patient with Dr Hertzog.
May 14, 2020
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Easy to deal with, very clean and professional.
May 13, 2020
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Awesome place have been going there several years!
May 12, 2020
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Thanks got the metal out and eye doing great
May 8, 2020
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I enjoyed my visit very much .The staff was wonderful very pleasant experience..
May 7, 2020
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Very friendly staff and the doctor was easy to talk with.
Apr 29, 2020
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I always feel taken care of at Hertzog Family Eye Care. Dr. James is friendly and his staff is wonderful!
Apr 23, 2020
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The front desk staff were amazing! They squeezed me in due to medical eye issues. Dr. Hertzog was great on explaining everything he was doing and what I needed to do as a follow up. Will definitely be back!
Apr 16, 2020
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It was amazing to see how they kept the facility clean and safe during this time of concern. We were in and out with no waiting. We felt all our issues were heard, they listened and we walked out feeling better about our son’s eye concern.
Apr 16, 2020
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I was well pleased with the yearly eye exam I received and will have a follow-up visit in two months to order a pair of scratch-proof lens glasses with regular bifocals for reading which I believe will be the last pair I will need . Thanks to Dr. Harter and the other employees who helped me. Thomas
Mar 21, 2020
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As a new patient with Hertzog Family Eye Care, I was very impressed with their professionalism and the level of treatment they provided. I was even more impressed that they were able to get me taken care of on such short notice. Everyone was extremely nice and knowledgeable. I highly recommend them and can’t see me going anywhere else for my eye care issues.
Mar 21, 2020
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My visit was pleasant as always.
Mar 14, 2020
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Great service. I arrived 20 minutes early and was done 10 minutes after my scheduled appointment. Very good service. Thanks.
Mar 13, 2020
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The front desk staff were extremely nice. The tech that got me ready to see the doctor was nice and very professional and answered any questions I had. The doctor was so nice and helped me understand the entire exam and made sure I didn't leave with any questions. 100% recommend this place!!
Mar 13, 2020
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The staff are very friendly and helpful. Good customer service.
Mar 6, 2020
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Friendly, timely and attentive to our vision concerns!
Mar 6, 2020
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Everyone was exceptional...from the ladies at the front desk, to the doctor, and the ladies that helped me choose my new frames...they were knowledgable regarding insurance and helped me with the best options that would benefit me....I will definately return for future visits and will not hesitate to recommend your services...
Mar 4, 2020
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I was welcomed warmly. I was a little early for my appointment so they said I could have a seat in the waiting area or look at their selection of frames. I browsed through the many choices of glass frames and I found my new frames before I had my exam. Everyone was very nice and did an excellent job. All my questions were answered fully and completely. They took the time to get my new glasses and measurements for the bi-focals properly. Their prices were competitive with most other shops, in selection. I highly recommend Hertzog Family Eye Care.
Mar 3, 2020
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Thanks for the great check up with virtually no wait and quick exam and fitting of new contacts
Feb 25, 2020
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Dr Harter was awesome very thorough.
Feb 21, 2020
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I love that no matter what it is we are always treated right away and with such compassion. We have never left an appt feeling confused, or without all our questions answered.
Feb 19, 2020
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Everything about my appointment was exactly what I've come to expect...….Friendly & courteous folks, quick in and out visit! It is much appreciated because unlike other medical "appointments", I was in at the time of my appointment, and on my way back to work in a very timely manner.
Feb 14, 2020
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My appointment at Hertzog Family Eye Care was my first eye appointment ever. I have to say the service that I received from everyone who took part in my care was great. I ended up having to get glasses and the lady who helped me picked them out had so much patience (I'm indecisive), and explained things to be thoroughly. Overall I had a great experience and I definitely recommend visiting this clinic.
Feb 13, 2020
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I always have a great visit with Dr. Hertzog and his staff. Timely, pleasant and very professional!
Feb 12, 2020
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Always treated good by a good bunch of people
Feb 8, 2020
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As always- a great visit. Very punctual and knowledgeable to give you the best options and experience.
Feb 5, 2020
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I had an eye urgent visit And they were able to see me the same day Many thanks to the caring staff and Dr Harder
Feb 4, 2020
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All doctors are wonderful. The staff is always friendly. Best service I have ever received from a medical office.
Feb 4, 2020
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Thank you to the doctor and staff at Hertzog Family Eye Care for a pleasant experience during my recent appointment. I took a friend with me in anticipation of having my eyes dilated. Instead, the doctor used the Optomap Retinal Exam technology to get an up close and personal view inside my eyes. It was great! Very easy, quick and painless. Plus, I didn't have to wear those ridiculous looking black plastic glasses out of the clinic.
Jan 31, 2020
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Hertzog Family Eye Care is AWESOME! We have always had a POSITIVE EXPERIENCE HERE!.
Jan 24, 2020
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Great experience! Would love to go back but our insurance is not accepted here. Great staff!
Jan 22, 2020
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Everyone was very polite and helpful. I didn’t have to wait long at all to be seen by the doctor and he was very thorough.
Jan 21, 2020
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The best eye exam ever! Everyone was so polite and courteous.
Jan 9, 2020
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I am impressed with the new equipment and technology being used. Very helpful in detailed examination and making the visit faster and more pleasant. Keep up the good work.
Jan 7, 2020
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Professional and friendly service begins at registration and continued with exam and ended with eyewear selection. The selection of new glasses was fun. She was patient and helpful.
Dec 21, 2019
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The whole team was very impressive in the way they handled my four-year-old son. The ladies are always polite and helpful! They all took their time with us and were exceptional in their determination in answering all of our questions and concerns.
Dec 21, 2019
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Everyone was so nice and helpful.
Dec 20, 2019
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The whole visit was great. I have no complaints very professional.
Dec 19, 2019
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5 Stars. If there was an option for 10 that'd be right where they are at. They are always so friendly. Fast service, but take the time to really listen to any of your concerns. Brittany is awesome, so sweet and patient. But all over awesome staff!
Dec 18, 2019
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Friendly staff and exceptional care!!
Dec 17, 2019
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I left my old eye clinic 2 years ago for Hertzog, and I will never regret it! I love the doctors and their staff. They’re always so friendly and extremely helpful. I tell everyone I can about this place!
Dec 17, 2019
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Outstanding group at the Jacksonville clinic. Professional, fun, easy to understand the whole process. Couldn't ask for a better group of people! I walked in the door 15 minutes early, and they were getting things done for my appointment before it actually began. What an awesome place!
Dec 15, 2019
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Staff was very friendly. They have a nice supply of glasses to choose from. The doctors are also very friendly and answered my questions.
Dec 14, 2019
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Trust your vision to this local team. Prompt, considerate and quality vision care.
Dec 13, 2019
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First time visit with Hertzog Family Eye Care. The staff was very friendly and I only had to wait a few minutes to go back for my appointment. Dr James Hertzog was great! Definitely recommend this eye care team.
Dec 13, 2019
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Great staff, great Doctor...very nice office and everyone makes you feel so comfortable and welcomed. I highly recommend!
Dec 12, 2019
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Awesome place! Friendly staff. Would highly recommend!!
Dec 11, 2019
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Awesome people and made the experience enjoyable.
Dec 6, 2019
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I have been so pleased with the care you give my 94 yr old daddy and myself. I drive in from Searcy and it is worth the drive. I give you a 5 star rating!
Dec 4, 2019
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Staff is very perceptive to needs. They immediately help with ADL's if needed without having to be asked. Waiting time is almost nil. Doctor is awesome, takes time with exam, makes patients comfortable, gives very informative directions and all information.
Dec 2, 2019
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Excellent customer service! Hertzog Family Eye is always going above and beyond to ensure a positive appointment experience. Every staff member is pleasant and helpful from check-in to check-out! Highly recommend Hertzog Family Eye!
Nov 25, 2019
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As always a very quick and friendly appointment. I love the atmosphere and vibe of the staff. 😁
Nov 19, 2019
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Very knowledgeable, and always answers any questions a patient might have
Nov 18, 2019
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Exceeded my expectations, fast professional services filled with humor. Our 7 year old granddaughter Skyler was smiling when we left. Thank you!!
Nov 14, 2019
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cant imagine what else u cud do to be better at ur jobs, all was just great.
Nov 8, 2019
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Great office support and whole office is very professional.
Nov 7, 2019
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Great! I was nervous it wouldnt go good because of how young he is but you guys made it an awesome experience
Nov 6, 2019
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Friendly staff, and respected my time.
Nov 5, 2019
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Your clinic has always provided excellent care to our family. All employees are very kind, caring and helpful.
Oct 31, 2019
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My appointment was awesome. I was seen promptly and everyone was so nice and helpful.
Oct 29, 2019
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Awesome place. The girls upfront are courteous and the drs are great
Oct 24, 2019
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Facilities were neat, clean and well-ordered. Staff was polite, efficient and communicated well. I particularly liked to see the tech clean the machines, tools, and surfaces in my presence, before I came in contact. Dr. was professionally pleasant, efficient; explanations were cogent. Sense of humor was salient - come-backs were quick and pensive. As might be expected, Kim was especially delightful, brilliant, and appropriately bossy.
Oct 19, 2019
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I was just thinking about the fact that when insurance can be applied, that is automatically taken care of, and I appreciate that. Dr Charity is thorough and professional.
Oct 11, 2019
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I would definitely and have recommended you. You have an amazing group of people that work there. They aren't only professional but you feel comfortable with them helping you. Thank you for your kindness during my visits. I appreciate yall.
Oct 6, 2019
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Great communication from the staff
Sep 28, 2019
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Awesome experience- 5 stars
Sep 27, 2019
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They take care of us like family. The best eye care hands down! Mark, Myra ,Kalem and Layke
Sep 20, 2019
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Awesome drs. Staff great. Good eye care
Sep 20, 2019
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They worked with me to get me scheduled and were very helpful.
Sep 14, 2019
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Dr. Harter was great! He will listen to your concerns and make you feel comfortable and apart of your eye care. I would highly recommend him.
Sep 11, 2019
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