Hertzog Family Eye Care

Dr. James Hertzog, Dr. Charity Hertzog, Dr. Maci Lewis, Dr. Eva Hudson

Star Star Star Star Star 960 Reviews

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Reviews

StarStarStarStarStar As always the most amazing people ever!  —    (Patient since 2021)

As always the most amazing people ever!


StarStarStarStarStar Fast, efficient and friendly!! —    (Patient since 2019)

Fast, efficient and friendly!!


StarStarStarStarStar Very laidback atmosphere but professional.  —    (Patient since 2019)

Very laidback atmosphere but professional.


StarStarStarStarStar As always It is wonderful to have such great la... —    (Patient since 2021)

As always It is wonderful to have such great ladies taking care of something that is very important. Your eyes,, Saw a New Dr. She’s great!! Thank you!!


StarStarStarStarStar Would recommend to anyone!! —    (Patient since 2023)

The treatment I received was excellent. Dr. Hertzog answered all my questions regarding my eyesight, cataracts, health issues and made sure I understood what I was being told. My only complaint had nothing to do with the service I received, but I wasn't prepared for the increase in the cost of glasses, especially the lenses I require. However, to be fair, I have not seen Dr. Hertzog in almost 10 years, so maybe that rate of inflation isn't that unrealistic.


StarStarStarStarStar The staff is always VERT friendly and Dr. Hertz... —    (Patient since 2022)

The staff is always VERT friendly and Dr. Hertzog is thorough and always explains what they are looking for and at. The use state-of-the-art equipment and believe me, not having to have my eyes dilated is a BIG thing for me. I leave knowing that my eyesight was their number one concern. I highly recommend them for your eyecare needs.


StarStarStarStarStar Always a great experience! Staff is very patien... —    (Patient since 2017)

Always a great experience! Staff is very patient and personable. I can’t imagine going elsewhere.


StarStarStarStarStar  —    (Patient since 2021)

I was seen and taken care of quickly and efficiently. Thank you.


StarStarStarStarStar Dr. Hertzog is a wonderful optometrist. His Jac... —    (Patient since 2017)

Dr. Hertzog is a wonderful optometrist. His Jacksonville staff is so pleasant and kind. It’s always a great experience.


StarStarStarStarStar All the staff members are efficient, cordial, a... —    (Patient since 2019)

All the staff members are efficient, cordial, and helpful.


StarStarStarStarStar Very professional and caring people. They liste... —    (Patient since 2020)

Very professional and caring people. They listen and work with you. Make you feel like you are more than just a patient.


StarStarStarStarStar Hertzog Family Eye Care is great! —    (Patient since 2022)

Hertzog Family Eye Care is great! The staff is very friendly and helpful. They use equipment that makes your visit quick and painless. Dr. Hudson takes her time to get to know you, and assess your needs. I 100% recommend this clinic!


StarStarStarStarStar Great visit! Very prompt and professional. Very... —    (Patient since 2017)

Great visit! Very prompt and professional. Very good job of explaining things.


StarStarStarStarStar Girls at front desk were all very friendly and ... —    (Patient since 2017)

Girls at front desk were all very friendly and accommodating. Dr. Hudson was very kind and knowledgeable and helpful in addressing my issues with singles.


StarStarStarStarStar Doctor and all the staff are always friendly an... —    (Patient since 2021)

Doctor and all the staff are always friendly and professional.


StarStarStarStarStar Courteous and Professional —    (Patient since 2020)

I was able to get an appointment in the Jacksonville office within a few days.The staff and Dr. Eva Hudson were very sweet and professional. The gals even helped me find the right glasses in the style I preferred.. Also appreciated getting in and out pretty quickly to move on with my day! Thanks to all the ladies!


StarStarStarStarStar Dr Hertzog is the Best in eye care. —    (Patient since 2023)

Dr Hertzog is the Best in eye care. I was way overdue on my eye exam. I ended up having to purchase my first pair of eye glasses at age 53. I completely trust him and his team with my eye care. I would recommend them to all my family & friends.


StarStarStarStarStar Dr Charity is very thorough and communicates su... —    (Patient since 2019)

Dr Charity is very thorough and communicates superbly. I feel I’m getting the very best treatment possible at Hertzog eye care. The selection of glasses is awesome


StarStarStarStarStar Great staff, always a pleasant experience! —    (Patient since 2018)

Great staff, always a pleasant experience!


StarStarStarStarStar Hertzog has great service figured out!!! —    (Patient since 2022)

As always, everyone treated me like gold. I had a scheduled appointment and they were able to bump me up due to a cancellation, which made it so much more convenient for me! I love the staff and Dr. Hudson is wonderful to deal with and explains everything so well! Definitely never leaving. Our whole family goes here! Thanks Hertzog Family Eye Care!!!


StarStarStarStarStar I trust Charity Hertzog with my eyes! I am sor... —    (Patient since 2021)

I trust Charity Hertzog with my eyes! I am sorry I forgot the name of the woman who helped me pick my glasses. She actually participated in what fit my face, my nose, and the position of my eyes. No one has ever spent that much time making sure I was getting a good fit. Not just someone grabbing a pair of glasses just because they like them. It was a great experience!!!


StarStarStarStarStar Great exam. Dr Hudson did an outstanding job ve... —    (Patient since 2022)

Great exam. Dr Hudson did an outstanding job very good in explaining everything. I will me back.


StarStarStarStarStar Love my eye doctor and all the staff is very ni... —    (Patient since 2020)

Love my eye doctor and all the staff is very nice!


StarStarStarStarStar  —    (Patient since 2017)

I am always assured that I am cared for at this clinic! Gratefu!


StarStarStarStarStar The staff was as always very professional. I wa... —    (Patient since 2020)

The staff was as always very professional. I was made to feel like an important customer. My time was respected.


StarStarStarStarStar Everyone is so professional and pleasant. Thank... —    (Patient since 2021)

Everyone is so professional and pleasant. Thanks for everything


StarStarStarStarStar I do like the clinic and the staff members are ... —    (Patient since 2023)

I do like the clinic and the staff members are great. I felt comfortable with everyone that was involved in my care. THank you.


StarStarStarStarStar Efficient and friendly - best eye doctor and cl... —    (Patient since 2021)

Efficient and friendly - best eye doctor and clinic I’ve ever used


StarStarStarStarStar  —    (Patient since 2017)

Everything was good I was very pleased with my visit


StarStarStarStarStar Great eye doctors, great staff. They are great ... —    (Patient since 2017)

Great eye doctors, great staff. They are great at there job and love to help with any questions you have. We have been going here for years because they are so kind.


StarStarStarStarStar Timely courteous and professional  —    (Patient since 2017)

Timely courteous and professional


StarStarStarStarStar Everybody here is very friendly and happy. Alw... —    (Patient since 2020)

Everybody here is very friendly and happy. Always treats me great every time.


StarStarStarStarStar Best eye doctor I've ever been to.  —    (Patient since 2020)

I enjoy coming to Hertzog. I have always been treating as a valued patient. Dr. Lewis is the best and very attentive.


StarStarStarStarNo Star I’ve been a long time client and have always re... —    (Patient since 2017)

I’ve been a long time client and have always received quality care and service.


StarStarStarStarStar We like our eye doctor great atmosphere  —    (Patient since 2019)

We like our eye doctor great atmosphere


StarStarStarStarStar Awesome as always Top notch  —    (Patient since 2019)

Awesome as always Top notch


StarStarStarStarStar I was very satisfied with my appointment Friday... —    (Patient since 2020)

I was very satisfied with my appointment Friday. I was seen on time and was explained exactly how my eyes are doing and all my questions and request were taken care of. Your staff are doing an excellent job. Don’t change anything.


StarStarStarStarStar Great staff. Great selection and great service.... —    (Patient since 2019)

Great staff. Great selection and great service. Called to make an appointment in jville, there were no openings that day, the kind lady was able to set up an appt at thier alternative location in Cabot. My opinion that's service... she straight up told me they couldn't take me there but took the time to dig deeper within the company to help me as well as keep that business within the company


StarStarStarStarStar Dr. Hudson is the best —    (Patient since 2021)

Dr. Hudson is the best. As well as is the rest of the staff. We really appreciate the extra time, and effort everyone takes to see to out vision care.


StarStarStarStarStar Always great, timely and professional. —    (Patient since 2021)

Always great, timely and professional.


StarStarStarStarStar I like using Hertzog Family Eye Care. I feel th... —    (Patient since 2019)

I like using Hertzog Family Eye Care. I feel that they always do a good job.


StarStarStarStarStar Dr Hertzog is great and his staff is so kind an... —    (Patient since 2020)

Dr Hertzog is great and his staff is so kind and friendly! I trust Dr Hertzog completely with his care and treatment of my glaucoma. And, his refractions are always right on when needing a new prescription for glasses.


StarStarStarStarStar Everyone is so nice and helpful! —    (Patient since 2019)

Everyone is so nice and helpful!


StarStarStarStarStar  —    (Patient since 2017)

Confident after each visit that my eyes at 79 are in a safe place and what changes occur etc. grateful


StarStarStarStarStar Everything went great, give them 5 stars —    (Patient since 2019)

Everything went great, give them 5 stars


StarStarStarStarStar Very Good Experience at Hertzog Family Eye Care —    (Patient since 2017)

I have always had a very good experience while visiting your offices. All of your assistants are welcoming and very capable. I definitely give you and your staff a 5-Star rating.


StarStarStarStarStar Always a pleasant experience to go to Hertzog ... —    (Patient since 2022)

Always a pleasant experience to go to Hertzog . Everyone is very nice to deal with.


StarStarStarStarStar Excellent care and service  —    (Patient since 2017)

Excellent care and service


StarStarStarStarStar They are always on time, kind and polite. Dr. H... —    (Patient since 2021)

They are always on time, kind and polite. Dr. Hudson is absolutely outstanding! Probably the best one I have ever had!


StarStarStarNo StarNo Star Some staff seemed less interested having to wor... —    (Patient since 2019)

Some staff seemed less interested having to work on a Friday afternoon. Body language kept looking at watches for time or messages. Some were great (Ashley with getting my contacts) some were not (Brittany seemed irritated).


StarStarStarStarStar They are great.Very professional and friendly. —    (Patient since 2021)

They are great.Very professional and friendly.


StarStarStarStarStar very good service Always enjoy seeing Dr Herzo... —    (Patient since 2016)

very good service Always enjoy seeing Dr Herzog.


StarStarStarStarStar Visit with Dr. James Hertzog —    (Patient since 2020)

Very thorough exam from Dr. James Hertzog. He explained what he was seeing in relation to my eye scans as well as exam. Everyone in the office was very professional.


StarStarStarStarStar  —    (Patient since 2019)

Every person at Hertzog’s is friendly and cooperative. They answer questions quickly and help with anything I need. Very pleasant place for eye exams and getting glasses .


StarStarStarStarStar Always a great experience. Everyone is professi... —    (Patient since 2022)

Always a great experience. Everyone is professional and friendly.


StarStarStarStarStar Wonderful office and care. Caring staff and pr... —    (Patient since 2016)

Wonderful office and care. Caring staff and professional care.


StarStarStarStarStar I appreciate Dr Lewis seeing me within a couple... —    (Patient since 2021)

I appreciate Dr Lewis seeing me within a couple of days. The office and Dr Lewis are always so professional anc thorough


StarStarStarStarStar Outstanding Friendly Service  —    (Patient since 2017)

I love the friendly punctual service. The staff members are a 12/10! Appointments are punctual and very little wait if any pass your appointment time. I recommend Hertzog’s to everyone who desires too rate quality care.


StarStarStarStarStar As always was a fantastic and informative visit... —    (Patient since 2016)

As always was a fantastic and informative visit. Service was great.


StarStarStarStarStar 5 stars! I highly recommend this team. —    (Patient since 2021)

5 stars! I highly recommend this team. Everyone in the office is very friendly, knowledgeable and helpful.


StarStarStarStarStar 5 stars! They were very helpful with Jason. —    (Patient since 2021)

5 stars! They were very helpful with Jason.


StarStarStarStarStar Didn't have to wait long and was in and out in ... —    (Patient since 2020)

Didn't have to wait long and was in and out in no time. Love the service and the staff


StarStarStarStarStar as always, went to great lengths to explain pos... —    (Patient since 2020)

as always, went to great lengths to explain possible problems. Very friendly and straight forward with her concerns.


StarStarStarStarStar Barbara Holleman —    (Patient since 2017)

A very professional and pleasurable experience. Entire staff was very friendly and accommodating.


StarStarStarStarStar Professional people all the way short wait time... —    (Patient since 2021)

Professional people all the way short wait time and courteous personnel.


StarStarStarStarStar I can see; heaven sent! Angels at work!! —    (Patient since 2021)

All staff is courteous, helpful, & prompt. So grateful that my procedure could be completed in house instead of driving into Little Rock. Always treated like family!!


StarStarStarStarStar Professional and Caring. —    (Patient since 2020)

Very professional and caring Dr. And staff. Easy to talk to and helpful with all my questions. Takes care of the patients.


StarStarStarStarStar Great service. Everyone is friendly —    (Patient since 2020)

Great service. Everyone is friendly


StarStarStarStarStar Great experience and many frames to choose from... —    (Patient since 2021)

Great experience and many frames to choose from. Everyone is friendly


StarStarStarStarStar Great experience. Everyone is friendly.  —    (Patient since 2021)

Great experience. Everyone is friendly.


StarStarStarStarStar I had what could have been an emergency situati... —    (Patient since 2018)

I had what could have been an emergency situation and called just after 8 am. The receptionist was very friendly said they would see me as soon as I could get there.


StarStarStarStarStar Always friendly, courteous, caring, professiona... —    (Patient since 2021)

Always friendly, courteous, caring, professional and make you feel like family. Great options and informative. Awesome!!!!


StarStarStarStarStar very friendly and professional —    (Patient since 2021)

very friendly and professional


StarStarStarStarStar All of the staff and the Dr. were super friendl... —    (Patient since 2023)

All of the staff and the Dr. were super friendly! I would recommend this eye clinic!


StarStarStarStarStar Everyone here rocks it out!!! —    (Patient since 2022)

From walking in to final checkout, everyone here is so friendly and professional! Dr. Hudson is great to talk to and listens to my concerns and answers questions with confidence based on knowledge and experience! I love this Doctor’s office and have no intention of changing. I work in Louisville and it’s difficult to get back sometimes. Dr. Hudson offered to send my information to a Doctor closer to where I work, and would rather come to see her regardless of the travel. They’re the greatest and can’t say enough! Thanks Dr. Hudson!


StarStarStarStarStar  —    (Patient since 2018)

Professional, helpful, and Dr. Hudson was AMAZING. I’m so glad I was able to come back


StarStarStarStarStar The staff at the eye clinic was friendly and he... —    (Patient since 2017)

The staff at the eye clinic was friendly and helpful. Dr. Lewis was very professional and has a bubbly personality.


StarStarStarStarStar All went well with my appointment. —    (Patient since 2016)

All went well with my appointment.


StarStarStarStarStar Always a pleasant experience at Hertzog Family ... —    (Patient since 2022)

Always a pleasant experience at Hertzog Family Eye Care in Jacksonville!


StarStarStarStarStar Always helpful, friendly, and thorough. Love m... —    (Patient since 2022)

Always helpful, friendly, and thorough. Love my glasses!


StarStarStarStarStar I really like Dr Lewis. She is very thorough an... —    (Patient since 2021)

I really like Dr Lewis. She is very thorough and listens to what you have to say. I feel confident with her. I highly recommend her


StarStarStarStarStar Everyone is so nice and there is never a long w... —    (Patient since 2020)

Everyone is so nice and there is never a long wait


StarStarStarStarStar Great group of people. They explain the result... —    (Patient since 2015)

Great group of people. They explain the results to my understanding. Helped me pick out my glasses and determine what I might want the lenses to include. Been going to them for years and am always please by their customer service.


StarStarStarStarStar Friendly, efficient and helpful —    (Patient since 2021)

Friendly, efficient and helpful


StarStarStarStarStar Everyone was friendly and helpful! —    (Patient since 2019)

Everyone was friendly and helpful!


StarStarStarStarStar Great and pretty professiinal —    (Patient since 2016)

Great and pretty professional ssiinal


StarStarStarStarStar Competent, thorough, friendly —    (Patient since 2021)

Competent, thorough, friendly


StarStarStarStarStar I love Dr. James and all his staff. So friendly... —    (Patient since 2017)

I love Dr. James and all his staff. So friendly and professional.


StarStarStarStarStar Hertzog Eye Care provides tests & screenings to... —    (Patient since 2017)

Hertzog Eye Care provides tests & screenings to ensure my eyes are healthy. The staff listens to me & they are knowledgeable & competent. I feel confident that they are providing me with the best care possible.


StarStarStarStarStar I am always very pleased with all staff for the... —    (Patient since 2015)

I am always very pleased with all staff for their professionalism, their attention to detail and how they work with me.


StarStarStarStarStar Great experience! My appointment was quick, eve... —    (Patient since 2018)

Great experience! My appointment was quick, everyone was really professional and the doctor was super nice and answered all my questions.


StarStarStarStarStar Great place! —    (Patient since 2017)

Dr. Hertzog’s office is always very thorough with my eye exam. The entire office staff is nice and friendly from check-in to check-out!


StarStarStarStarStar outstanding all around - I have so enjoyed bein... —    (Patient since 2020)

outstanding all around - I have so enjoyed being your patient for the last three years and look forward to many more years to come.


StarStarStarStarStar I was very pleased with my exam. Very helpful!!... —    (Patient since 2021)

I was very pleased with my exam. Very helpful!!


StarStarStarStarStar Dr Lewis is wonderful and her explanation is de... —    (Patient since 2022)

Dr Lewis is wonderful and her explanation is detailed.


StarStarStarStarStar Always a welcoming, knowledgeable place.  —    (Patient since 2019)

Always a welcoming, knowledgeable place.


StarStarStarStarStar Our family has had a lot of experience with man... —    (Patient since 2020)

Our family has had a lot of experience with many different doctors. Dr. Lewis always treats us like family. She's always prompt, treats us well and clearly knows what she's talking about. She will always be my eye doctor!


StarStarStarStarStar This office is special to me. I walked in with ... —    (Patient since 2017)

This office is special to me. I walked in with issues about my glasses from a fall and they were taken and completely cared for.. before I saw Dr Herzog. They checked me thoroughly! Dr. Herzog, always lets me know what is being checked and how it compares to past and what plan is according to outcomes of tests, ck up findings etc. Feel safe and assured when get check up like that.


StarStarStarStarStar definitely a 5 star rating —    (Patient since 2022)

definitely a 5 star rating


StarStarStarStarStar All were so nice and professional. You could t... —    (Patient since 2020)

All were so nice and professional. You could tell their hearts were in the right place. Great place you can trust.


StarStarStarStarStar Best of the best! —    (Patient since 2018)

As always, y’all knocked it out of the park! Best of the best!!!! We always feel welcomed and everyone is always so nice and helpful!


StarStarStarStarStar Dr James Hertzog is an outstanding optometrist.... —    (Patient since 2021)

Dr James Hertzog is an outstanding optometrist.


StarStarStarStarStar Great experience!  —    (Patient since 2020)

Staff was friendly, quick, and super helpful when I was picking out glasses.


StarStarStarStarStar Great Service. I wouldn't change anything......... —    (Patient since 2021)

Great Service. I wouldn't change anything.......wait, you could pay me instead of me paying you.


StarStarStarStarStar I really am thankful I found Dr. Lewis and Hert... —    (Patient since 2020)

I really am thankful I found Dr. Lewis and Hertzog Eye Care. Very professional and explains everything on my level. I appreciate they are time sensitive to patients and we do not have to wait a long time.


StarStarStarStarStar This team is amazing from the moment I open the... —    (Patient since 2021)

This team is amazing from the moment I open the door until I pick up my glasses!


StarStarStarStarStar Hertzog Family Eye Care is awesome!  —    (Patient since 2016)

Hertzog Family Eye Care is awesome! They have taken care of our eyes for years. They are personable, helpful, and very accomodating. I would not trust my eyes to anyone else.


StarStarStarStarStar I highly recommend Hertzog Family Eye Care in Cabo —    (Patient since 2023)

I came in to the Hertzog Family Eye Care in Cabot to have an eye exam and to replace my old, seen-better-days glasses. From the moment my son and I entered the door, we were greeted by a friendly staff. I filled out some paperwork and was helped within 5 mins. I had a great experience and was very pleased with everyone's professionalism. They have a good selection of frames but keep in mind that they might be a bit pricier since they carry mostly popular brands. Nonetheless, I was a happy customer. I highly recommend Hertzog in Cabot!


StarStarStarStarStar Customer service and clinical personnel are alw... —    (Patient since 2022)

Customer service and clinical personnel are always very professional and personable.


StarStarStarStarNo Star ;r is always friendly observant and answers que... —    (Patient since 2019)

;r is always friendly observant and answers questions.


StarStarStarStarStar  —    (Patient since 2018)

It was great, got me in quickly and then took care of problem. Everyone was kind


StarStarStarStarStar Great place! B —    (Patient since 2020)

All the doctors and staff that I have encountered have been friendly , patient and professional. I would recommend hertzog in Cabot to ANYONE!


StarStarStarStarStar The staff was amazing, very helpful, kind, and ... —    (Patient since 2017)

The staff was amazing, very helpful, kind, and sensitive to the needs of my son. I love Hertzog Eye Clinic! Thank you for a good experience!


StarStarStarStarStar Always friendly and seen in a timely manner and... —    (Patient since 2017)

Always friendly and seen in a timely manner and always professional and helpful


StarStarStarStarStar Everyone is extremely friendly and the doctors ... —    (Patient since 2021)

Everyone is extremely friendly and the doctors are the best …


StarStarStarStarStar Caring Staff —    (Patient since 2017)

The staff greeted us and was so friendly while answering questions. Dr. Hertzog spent a lot of time with us and really explained our situation.


StarStarStarStarStar A+ —    (Patient since 2020)

Hertzog was not our first stop in Cabot for eye care but they’re our last. Have 4 kiddos, 3 in glasses/contacts. Love that they’ll double up appointments and help it along as well as having everything in house so we don’t have to go shopping elsewhere to make sure glasses are correct. They have a great selection of glasses to pick from. They spent the time the oldest needed to get comfortable with her contacts and that they fit well. Definitely recommend.


StarStarStarStarStar Survey  —    (Patient since 2022)

Y'all did amazing you're awesome fantastic and my youngest daughter makayla and my oldest daughter Jillian's loves this clinic


StarStarStarStarStar I am very happy with my service each step of th... —    (Patient since 2022)

I am very happy with my service each step of the way.


StarStarStarStarStar  —    (Patient since 2021)

Great staff. Doesn’t get any better than this.


StarStarStarStarStar Top rate customer service! Awesome medical care... —    (Patient since 2016)

Top rate customer service! Awesome medical care! Thank you!


StarStarStarStarStar Dr Hertzog is professional, down-to-earth, and ... —    (Patient since 2020)

Dr Hertzog is professional, down-to-earth, and kind. I believe he truly cares about his patients. I trust his expertise with my vision in general and in treating my glaucoma. He takes the time to explain and listens well. HIs office is nice and it appears like all modern testing equipment is used. The staff is always friendly and knowledgeable. I am very happy overall with Dr. Hertzog and his staff.


StarStarStarStarStar I always love to go to Hertzog! They are always... —    (Patient since 2015)

I always love to go to Hertzog! They are always so nice and take their time and answer all of my questions!


StarStarStarStarStar Great eye care! Always friendly and helpful.  —    (Patient since 2021)

Great eye care! Always friendly and helpful.


StarStarStarStarStar Love your service , your staff and and look for... —    (Patient since 2017)

Love your service , your staff and and look forward to my visits. Best in my opinion!


StarStarStarStarStar I feel very informed about issues of my vision ... —    (Patient since 2017)

I feel very informed about issues of my vision after my office visits, know what is done and the plan for future… all my questions are answered and my fears addressed! Grateful.


StarStarStarStarStar I had a great appointment with Dr. Hudson. She ... —    (Patient since 2022)

I had a great appointment with Dr. Hudson. She fully explained everything so well and excited for my new glasses. Everyone was so professional and efficient from the front to back. Thank you!


StarStarStarStarStar  —    (Patient since 2021)

Great service friendly employees


StarStarStarStarStar I am new to Cabot. The staff was friendly. I ... —    (Patient since 2023)

I am new to Cabot. The staff was friendly. I felt comfortable right away.


StarStarStarStarStar mrs —    (Patient since 2019)

always so great with our daughter. she loves seeing the eye doctor. makes her feel comfortable about being young and wearing glasses.


StarStarStarStarStar  —    (Patient since 2019)

Went to Jacksonville office for exam with Dr Hertzog after cataract surgery. Office staff very friendly


StarStarStarStarStar friendly staff and knowledgeable —    (Patient since 2023)

friendly staff and knowledgeable


StarStarStarStarStar Amazing!  —    (Patient since 2022)

Hertzog is amazing. We have seen each Dr. in the office and have loved every one of them. They are so good with my kids. Would definitely recommend them!


StarStarStarStarStar Excellent Staff.. My Doc is Caring & the Custom... —    (Patient since 2022)

Excellent Staff.. My Doc is Caring & the Customer Service is Beyond Amazing.


StarStarStarStarStar Hertzog Family Eye Care (Cabot) —    (Patient since 2015)

The staff was kind, courteous and knowledgeable. I really enjoy my experience when my husband and I get our eyes checked.


StarStarStarStarStar I'm very pleased everytime I am seen by the Her... —    (Patient since 2021)

I'm very pleased everytime I am seen by the Hertzog office in Cabot. Each doctor does a thorough examination.


StarStarStarStarStar Flexible Scheduling. Knowledgeable and friendly... —    (Patient since 2020)

Flexible Scheduling. Knowledgeable and friendly Staff. Dr. Lewis educates patient as well as treat/prescribe. Felt valued and confident in billing insurance and my part.


StarStarStarStarStar Service very good professional. But you your le... —    (Patient since 2016)

Service very good professional. But you your lens I got for my glasses 550 dollars is outrageous. I got a pair of new frames and lenses for under 200. I can't believe you gouge people for four times the price of other firms you should be ashamed.


StarStarStarStarStar Every staff member was phenomenal. I could not ... —    (Patient since 2015)

Every staff member was phenomenal. I could not have asked for a better experience.


StarStarStarStarStar Great place for eye exams. —    (Patient since 2017)

Fast and professional service. All my questions were answered thoroughly.


StarStarStarStarStar Everyone there is absolutely wonderful … very ... —    (Patient since 2021)

Everyone there is absolutely wonderful … very helpful and thorough !!!!


StarStarStarStarStar Annual Eye Check Up —    (Patient since 2017)

Dr Hudson and staff did a great job! Customer concerns and satisfaction is their primary goal.


StarStarStarStarStar Excellent visit! Dr Hudson was awesome! She wa... —    (Patient since 2015)

Excellent visit! Dr Hudson was awesome! She was very professional and answered all of my questions!


StarStarStarStarStar Staff is always so kind , welcoming and profess... —    (Patient since 2021)

Staff is always so kind , welcoming and professional.


StarStarStarStarStar Absolutely amazing staff and care. Thank you so... —    (Patient since 2023)

Absolutely amazing staff and care. Thank you so much for being there for me when I needed an emergency visit


StarStarStarStarStar I'm very grateful for the helpful and friendly ... —    (Patient since 2018)

I'm very grateful for the helpful and friendly staff. My healthy appointment turned into a red eye visit, and everyone was polite and patient the entire time. I'm thankful for the kindness shown and great care that I received. Thank you!


StarStarStarStarStar Love them all! —    (Patient since 2015)

I always rely on the wonderful ladies in the office to pick my frames! My optometrist really does an amazing job! She had to work extra hard and run extra tests on this last visit. I appreciate the hard work of the entire staff. Thank you!


StarStarStarStarStar Everyone's always very friendly and professiona... —    (Patient since 2020)

Everyone's always very friendly and professional, they always try to help with my contact lenses issues and try to get me the best fit and options I can try. Super easy to work with and talk to.


StarStarStarStarStar I alway love my yearly visit. Great crew.  —    (Patient since 2016)

I always love my yearly visit. Great crew.


StarStarStarStarStar Easy and rapid check in and very short wait tim... —    (Patient since 2020)

Easy and rapid check in and very short wait time before being screened and seen by Dr. Hertzog


StarStarStarStarStar It's always a good day when I get to come in an... —    (Patient since 2017)

It's always a good day when I get to come in and see Dr. Hertzog and his staff! Thank you for always taking good care of my eyes! Your office is like sitting down and visiting with old friends! Jackie Fowler


StarStarStarStarStar Very little wait time. Staff is always very pro... —    (Patient since 2016)

Very little wait time. Staff is always very professional and friendly. Enjoyed my visit with doctor Hudson. And I look forward to wearing my new glasses.


StarStarStarStarStar The girls here are wonderful! They are comforti... —    (Patient since 2021)

The girls here are wonderful! They are comforting and so helpfull! Doubt I'll ever go anywhere else!


StarStarStarStarStar Efficient service! —    (Patient since 2020)

I am so glad that I am being helped with my vision issues.


StarStarStarStarStar We were able to complete the appointment quickl... —    (Patient since 2021)

We were able to complete the appointment quickly and there was no pressure to purchase products


StarStarStarStarStar Excellent Team to work with… —    (Patient since 2021)

I have been using the Hertzog clinic in Cabot and Jacksonville for years. Very pleased with the staff and Dr. James. Always willing to help and explain.


StarStarStarStarStar .. —    (Patient since 2021)

everyone there was very professional and courteous


StarStarStarStarStar We love Hertzog! We’ve seen 2 different Doctors... —    (Patient since 2021)

We love Hertzog! We’ve seen 2 different Doctors and have loved both of them! Very knowledgeable, friendly and amazing with my kids!


StarStarStarStarStar Always a welcoming staff and expert care with D... —    (Patient since 2019)

Always a welcoming staff and expert care with Dr Charity


StarStarStarStarStar Everyone is very nice and I love that there are... —    (Patient since 2021)

Everyone is very nice and I love that there are no "surprise" charges.


StarStarStarStarStar First time to get an eye exam and everything wa... —    (Patient since 2022)

First time to get an eye exam and everything was explained to me as it was happening and the staff was friendly and fast.


StarStarStarStarStar Always fast and friendly.  —    (Patient since 2016)

Always fast and friendly. Even though I no longer have business in Cabot I will drive as far as need be to see Dr H!


StarStarStarStarStar Professional & friendly staff —    (Patient since 2022)

Entire staff was friendly and helpful. Atmosphere was welcoming.


StarStarStarStarStar Great Customer Service  —    (Patient since 2022)

Everyone was extremely friendly and helpful. I was a wonderful first visit!


StarStarStarStarStar Always courteous staff, seen promptly, eye Care... —    (Patient since 2017)

Always courteous staff, seen promptly, eye Care excellent and questions answered . Always given information on condition of my eyes, Dr. Herzog very concerned about his patients.


StarStarStarStarStar  —    (Patient since 2017)

Always friendly, professional and take time to be concerned with your vision questions.


StarStarStarStarStar Very professional but down to earth. They expl... —    (Patient since 2021)

Very professional but down to earth. They explain everything


StarStarStarStarStar Always receive the best service!!! —    (Patient since 2016)

Always receive the best service!!!


StarStarStarStarStar I always feel that Dr.Lewis is very attentive a... —    (Patient since 2020)

I always feel that Dr.Lewis is very attentive and listens to my concerns.


StarStarStarStarStar Love going to this clinic! Everyone that work... —    (Patient since 2021)

Love going to this clinic! Everyone that works there is extremely welcoming and so helpful!


StarStarStarStarStar Exceptional Eye Care —    (Patient since 2016)

Have been going here for years. Always friendly and professional.


StarStarStarStarStar I had something in my eye for 2 weeks and was a... —    (Patient since 2020)

I had something in my eye for 2 weeks and was able to be seen the day I called about it in Jville. The ladies were very friendly and prompt out front working around the desk. The eye dr I seen was very knowledgeable and careful with me. I’m a big baby, so I couldn’t have asked for better treatment. Give the Gals a great Christmas Bonus. They deserve it.


StarStarStarStarStar I love this clinic and Dr. Charity! They have a... —    (Patient since 2016)

I love this clinic and Dr. Charity! They have always made time to see me and my whole family. Everyone is always so nice and helpful.


StarStarStarStarStar Awesome staff! Great experience every time. —    (Patient since 2021)

Awesome staff! Great experience every time.


StarStarStarStarStar You need to be seen here! Staff is wonderful! —    (Patient since 2022)

The folks at this office are wonderful and inviting! Dr. Hudson and her support staff have a great bedside manner, and take the time to listen and help. Won’t go anywhere else, as this is by far the best group I’ve ever seen! I am a diabetic, so I go regularly to the eye doctor. Thanks Dr. Hudson!!!


StarStarStarStarStar Professional service as always —    (Patient since 2019)

Professional service as always


StarStarStarStarStar Great place to take your eyes!! —    (Patient since 2019)

My visit was professional and very relaxed at the same time. Top notch service and not too stuffy!!


StarStarStarStarStar Excellent practice, excellent care! —    (Patient since 2017)

Excellent practice, excellent care!


StarStarStarStarStar Very good service Both my wife and I are please... —    (Patient since 2016)

Very good service Both my wife and I are pleased with Dr Hertzog.


StarStarStarStarStar Everyone in the office is always the kindest an... —    (Patient since 2020)

Everyone in the office is always the kindest and extremely helpful!


StarStarStarStarStar I would rate this office and people the highest... —    (Patient since 2022)

I would rate this office and people the highest rating! Everyone was awesome!


StarStarStarStarStar Alexis was super sweet and helpful when I was m... —    (Patient since 2022)

Alexis was super sweet and helpful when I was making my appointment. The two girls (sorry, don't recall their names) who started my exam and took the picture of my eyeballs were really nice and very attentive to all my questions. Dr. Hudson was very thorough and listened to all my concerns. Brittany and Ashley were so sweet and helpful, and patient, when helping me pick out frames, and again when I came in to pick up my glasses. I have already posted my thoughts about Herzog Family Eye Care on my Facebook page, and I will definitely be back for all my eye care needs!


StarStarStarStarStar Great facility and staff! Very patient w my kid... —    (Patient since 2017)

Great facility and staff! Very patient w my kids and super friendly!


StarStarStarStarStar Wonderful staff!! —    (Patient since 2020)

Wonderful staff!! Always meets our eye needs, super accommodating to service members with service dogs.


StarStarStarStarStar Dr. Hudson is absolutely incredible! Very good ... —    (Patient since 2021)

Dr. Hudson is absolutely incredible! Very good in explaining and answers all the questions I had not only this time but other visits too.


StarStarStarStarStar Always friendly and helpful.  —    (Patient since 2015)

Always friendly and helpful.


StarStarStarStarStar The staff and the doctor are all very friendly ... —    (Patient since 2020)

The staff and the doctor are all very friendly and helpful. One of the staff repaired and cleaned my current pair of glasses.


StarStarStarStarStar Great visit, very sweet workers. I always have ... —    (Patient since 2016)

Great visit, very sweet workers. I always have a great experience with the Hertzog team.


StarStarStarStarStar Best Eye Drs in Central Arkansas  —    (Patient since 2018)

I have been going to Hertzog for many years. The friendly service and true concern for their patients is why I do not go anywhere else.


StarStarStarStarStar I enjoy going to any visit to a Doctor where ev... —    (Patient since 2021)

I enjoy going to any visit to a Doctor where everything thing is handled in a timely and professional manner.


StarStarStarStarStar Great staff !  —    (Patient since 2021)

I truly enjoy this offices staff and dr. I highly recommend this location.


StarStarStarStarStar Very helpful and kind was everyone  —    (Patient since 2018)

Very helpful and kind was everyone


StarStarStarStarStar I cannot imagine having anyone else take care o... —    (Patient since 2017)

I cannot imagine having anyone else take care of my vision needs!!!


StarStarStarStarStar In and out quickly, very professional.  —    (Patient since 2017)

In and out quickly, very professional.


StarStarStarStarStar Excellent service and very friendly staff. Wou... —    (Patient since 2019)

Excellent service and very friendly staff. Would recommend this office to everyone.


StarStarStarStarStar Great people and very friendly —    (Patient since 2020)

Great people and very friendly


StarStarStarStarStar Dr. Hudson & Staff —    (Patient since 2021)

Staff are friendly & courteous. Dr. Hudson is very pleasant, knowledgeable, and explains everything. Great group of people.


StarStarStarStarStar Staff was very friendly and Dr explained what w... —    (Patient since 2021)

Staff was very friendly and Dr explained what was going on.


StarStarStarStarStar Always treated kindly. Never rushed and always ... —    (Patient since 2019)

Always treated kindly. Never rushed and always answer any & all questions!!


StarStarStarStarStar Quick to see you if you have a problem... —    (Patient since 2017)

Hertzog Family Eye Care is quick to see you if you have a problem & they have the modern equipment & knowledge needed to make sure your eyes stay healthy.


StarStarStarStarStar  —    (Patient since 2020)

Excellent staff and Dr. Lewis is phenomenal.


StarStarStarStarStar  —    (Patient since 2020)

Staff is friendly and knowledgeable. Dr. Lewis educates on procedure and medication options and considers the whole person in her recommendations. Consistently good experience.


StarStarStarStarStar Excellent customer service  —    (Patient since 2022)

Very pleased with the service I received. From the receptionist to the doctor to the person that picked out my glasses


StarStarStarStarStar I had very good service, thank you —    (Patient since 2016)

I had very good service, thank you


StarStarStarStarStar Wonderful staff. They are all very patient wit... —    (Patient since 2020)

Wonderful staff. They are all very patient with my little girl. Always polite and courteous with any needs I call for.


StarStarStarStarStar Friendly service from the front desk to the bac... —    (Patient since 2019)

Friendly service from the front desk to the back. Dr. James Hertzog is the best.


StarStarStarStarStar Great visit —    (Patient since 2021)

As always, all staff were amazing! Everyone was super helpful and kind.


StarStarStarStarStar Very knowledgeable and thorough. And everyone i... —    (Patient since 2021)

Very knowledgeable and thorough. And everyone is so great!


StarStarStarStarStar Dr. Herzog and his staff are the best!! —    (Patient since 2015)

Dr. Herzog and his staff are the best!!


StarStarStarStarStar The best optometrists in the business —    (Patient since 2016)

The best optometrists in the business, they treat you well and do what it takes to make you feel special. They are the leader in my opinion


StarStarStarStarStar Very friendly tech. & doc. Very through. All ar... —    (Patient since 2020)

Very friendly tech. & doc. Very through. All around Very pleasant experience! Recommend them very highly!


StarStarStarStarStar I am very happy with Hertzog Family Eye Care an... —    (Patient since 2017)

I am very happy with Hertzog Family Eye Care and all the employees there. It is well worth my drive from Searcy and would not want another doctor.


StarStarStarStarStar Great experience! —    (Patient since 2022)

From the moment I walked in I felt welcome and the exam was very thorough. Dr. Lewis explained everything so that I could understand and answered all of my questions. Would recommend this office and staff to anyone


StarStarStarStarStar Excellent  —    (Patient since 2022)

Excellent customer service


StarStarStarStarStar Charity is superb at her job. She has the best ... —    (Patient since 2016)

Charity is superb at her job. She has the best patient interactions I have experienced. If all were like her, this would be an excellent world to live in.


StarStarStarStarStar As always, I was treated like family by the sta... —    (Patient since 2020)

As always, I was treated like family by the staff. Dr Lewis is the most thorough, caring, knowledgeable eye doctor I've ever had. I will without a doubt stick with her for as long as I can.


StarStarStarStarStar A O K —    (Patient since 2020)

Had to wait maybe 5 minutes longer than my appointment time. Everyone was professional and curteous. The exam was performed in a timely manner and I didn't have to wait long for the eye doctor.


StarStarStarStarStar Very professional , friendly and courtesy.  —    (Patient since 2021)

Very professional , friendly and courtesy.


StarStarStarStarStar Love, the Hertzog family and staff . Always pro... —    (Patient since 2017)

Love, the Hertzog family and staff . Always professional and kind .


StarStarStarStarStar I had a great appointment everyone was very hel... —    (Patient since 2019)

I had a great appointment everyone was very helpful and polite


StarStarStarStarStar Great people and prompt service. Everyone has a... —    (Patient since 2017)

Great people and prompt service. Everyone has a friendly attitude and all my appointment times have been honored without waiting past the time scheduled. Charity Hertzog is very professional and very concerned about my vision health. She is well above the average level of care I have experienced from other Optometrists. Her practice is equipped with testing equipment that I've never seen without going to a specialist. I would refer anyone looking for new glasses or any eye care issues to call her without a second thought.


StarStarStarStarStar Great Visit! —    (Patient since 2021)

Staff was very helpful and prepared. Dr. Lewis was great. Answered all my questions without hesitation.


StarStarStarStarStar Great Experience! —    (Patient since 2017)

This is such a wonderful eye care office! The whole staff is always professional and welcoming. This was my first visit with Dr. Hudson and she is great! Professional, warm and detail oriented. I have a genetic mutation that makes me more susceptible to certain cancers, including melanoma of the eye. She knew my history and explained what we would be monitoring. Also, very timely. A great experience all around.


StarStarStarStarStar Everything was taken care of professionally. Dr... —    (Patient since 2019)

Everything was taken care of professionally. Dr Hertzog and staff are the best!!


StarStarStarStarStar The Hertzog Family Eye Care team are so fantast... —    (Patient since 2020)

The Hertzog Family Eye Care team are so fantastic! They are friendly and professional.


StarStarStarStarStar Stopped in unannounced and they got me right in... —    (Patient since 2022)

Stopped in unannounced and they got me right in and took care of the situation. very nice and punctual


StarStarStarStarStar Another good appointment. Everyone is cheerful ... —    (Patient since 2021)

Another good appointment. Everyone is cheerful and nice. I was seen on time and easy to talk to. Any questions were answered clearly. Thank you


StarStarStarStarStar Service is absolutely mazing. . I am so glad my... —    (Patient since 2021)

Service is absolutely mazing. . I am so glad my daughters feel comfortable going there


StarStarStarStarStar I really liked working with Brittany on the sel... —    (Patient since 2018)

I really liked working with Brittany on the selection of glasses. She was very helpful with a great personality


StarStarStarStarStar First time at Jacksonville clinic, I usually us... —    (Patient since 2022)

First time at Jacksonville clinic, I usually use Cabot , but needed in sooner and Jacksonville had an opening,……Everyone from the time you walk through the front door is so friendly, wonderful staff and Dr., very patient and helpful when picking out frames and discussing and explaining options….The clinic manager should be proud of the staff, Great job, this is why I choose Hertzog and will continue, Great Job Jacksonville clinic your Amazing!!!!!! Appt. 07/07/2022


StarStarStarStarStar  —    (Patient since 2022)

I am totally happy with all the services rendered. Everyone is top-notch. So glad I chose Hertzog Family Eye Care.


StarStarStarStarStar Excellent service and staff was very friendly a... —    (Patient since 2022)

Excellent service and staff was very friendly and helpful


StarStarStarStarStar Great service, in and out. —    (Patient since 2015)

Great service, in and out.


StarStarStarStarStar Always easy and painless. The staff here is ext... —    (Patient since 2022)

Always easy and painless. The staff here is extremely helpful and compassionate and make every appointment smooth sailing. Always very accommodating. My husband loves them as well


StarStarStarStarStar I really like Dr Lewis. She is very thorough. S... —    (Patient since 2021)

I really like Dr Lewis. She is very thorough. She listens to your concerns. She discusses issues with you.


StarStarStarStarStar I am always pleased with all the quality of exp... —    (Patient since 2015)

I am always pleased with all the quality of expertise I encounter during my visits to your clinic.


StarStarStarStarStar Excellent office —    (Patient since 2015)

We have been going here for years! I'm very squeamish about the eye dr and anything with my eyes and they help a lot with that. My kids also love going. Dr. Hertzog made them laugh the whole time we were there yesterday. The staff is excellent and friendly. I couldn't imagine going anywhere else!


StarStarStarStarStar This place is GREAT!! I was looking for a new ... —    (Patient since 2022)

This place is GREAT!! I was looking for a new eye doctor and Dr. Lewis is awesome! The have an awesome scan machine and she took the time to explain my eye scan with me. I'm older and have really bad vision but I have never had a better eye exam!! She is friendly and easy to work with. The office staff was AMAZING! Friendly and helpful. I so appreciated being able to talk through pricing and frames and insurance. They were great at helping me pick out frames. They have MANY cute and affordable frames!! Make your appointment today!!


StarStarStarStarStar Hertzog Family Eye Care is the best you will fi... —    (Patient since 2017)

Hertzog Family Eye Care is the best you will find! Everyone is kind and helpful from when you check-in to when you leave.


StarStarStarStarStar Dr Lewis and all of the staff I saw were profes... —    (Patient since 2022)

Dr Lewis and all of the staff I saw were professional, friendly and efficient! Thank you all so much for taking such good care of me.


StarStarStarStarStar  —    (Patient since 2022)

It was great. Everyone was so helpful and polite. Will be going back


StarStarStarStarStar Great Service. ... —    (Patient since 2020)

I was extremely pleased with the service I was given, everyone was professional. I have another appointment in a month and expect the same service.


StarStarStarStarStar Great team working together.  —    (Patient since 2021)

team working together. The team have you in and out quickly. All so friendly. Recommend


StarStarStarStarStar  —    (Patient since 2018)

You folks do a very good job very nice people


StarStarStarStarStar Followed carefully by Dr. Herzog, have all my ... —    (Patient since 2017)

Followed carefully by Dr. Herzog, have all my questions answered, and grateful for the care received.


StarStarStarStarStar Right to the point —    (Patient since 2022)

I appreciate the right to the point and always so nice ty.


StarStarStarStarStar My experience with Hertzog Family Eye Care was —    (Patient since 2022)

My experience withHertzog Family Eye Care was just awesome, they were pleasant, thoughtful and Kind. Thank you for all you have done.🌺


StarStarStarStarStar  —    (Patient since 2020)

Dr. Mitzi is wonderful and her staff is so kind and supportive


StarStarStarStarStar Excellent service, everything explained in grea... —    (Patient since 2022)

Excellent service, everything explained in great detail & with clarity!


StarStarStarStarStar Very prompt and very professional. And I got n... —    (Patient since 2015)

Very prompt and very professional. And I got new glasses for less than what I was expecting which was a nice surprise. Thank you.


StarStarStarStarStar Minimal waiting time, very pleasant staff. —    (Patient since 2021)

Minimal waiting time, very pleasant staff.


StarStarStarStarNo Star My first time with Hertzog.  —    (Patient since 2022)

Everything went well with my appointment. The employees were friendly and very nice and were well educated in their task. There was very little wait time from my appointment time.


StarStarStarStarStar fantastic experience, wonderful staff and thoro... —    (Patient since 2022)

fantastic experience, wonderful staff and thoroughly professional doctors.


StarStarStarStarStar  —    (Patient since 2020)

Everyone was friendly and professional. Will come back


StarStarStarStarStar Dr Lewis was informative and professional. Her... —    (Patient since 2022)

Dr Lewis was informative and professional. Her explanations were easy to understand. Our glasses tech was also professional and took the time to find out what we wanted in our glasses selection.


StarStarStarStarStar Excellent , professional and courteous. Follow ... —    (Patient since 2016)

Excellent , professional and courteous. Follow up scheduled.


StarStarStarStarStar We always have a wonderful experience such a fr... —    (Patient since 2021)

We always have a wonderful experience such a friendly staff. We appreciate everything y’all do ❤️


StarStarStarStarStar The staff is great.  —    (Patient since 2022)

The staff is great. I had complete instructions during all exams. I received honest help picking out frames and lenses. I won't go anywhere else now.


StarStarStarStarStar Outstanding! (As always) —    (Patient since 2015)

Outstanding! (As always)


StarStarStarStarStar Excellent staff & service!!!  —    (Patient since 2022)

Excellent staff & service!!!


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Thank you for the review!

StarStarStarStarStar Always so efficient and no excessive wait time ... —    (Patient since 2021)

Always so efficient and no excessive wait time for appointments.


Reply

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StarStarStarStarNo Star My visit was terrific, every one was so nice, a... —    (Patient since 2018)

My visit was terrific, every one was so nice, and right on time. See you soon to pick up my glass !!


Reply

Thank you for the review!

StarStarStarStarStar First time visit. Everyone was so nice and help... —    (Patient since 2022)

First time visit. Everyone was so nice and helpful. We just moved to Arkansas recently, so searching for the Drs we needed to see was hard. I am so glad I found this office. It was definitely the right choice for me!!


Reply

Thank you for the review!

StarStarStarStarStar Always a good experience for us —    (Patient since 2021)

Always a good experience for us


Reply

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StarStarStarStarStar Five star service —    (Patient since 2019)

Five star service. I needed an emergency appointment and was seen within a few hours of calling. The staff and doctors are always attentive and friendly. They listened to and addressed every concern I had.


Reply

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StarStarStarStarStar Wonderful experience. Great staff and doctors.... —    (Patient since 2019)

Wonderful experience. Great staff and doctors.


Reply

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StarStarStarStarStar We ALWAYS have the most caring, knowledgeable, ... —    (Patient since 2018)

We ALWAYS have the most caring, knowledgeable, kind staff! From the second you walk in, you feel like family! Keep up the great work!!!!


Reply

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StarStarStarStarStar  —    (Patient since 2021)

Very professional, friendly and caring people.


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StarStarStarStarStar Great professional service —    (Patient since 2019)

Great professional service


Reply

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StarStarStarStarStar Dr. Hertzog has been the utmost best when it co... —    (Patient since 2017)

Dr. Hertzog has been the utmost best when it comes to my eye health. He is constantly letting me know if progresses made and down turns… I could not be more pleased with him as my Optometrist!!!!


Reply

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StarStarStarStarStar Superior service and care... —    (Patient since 2022)

When I arrived for my appt I was a little early and the check in process was easy. All my new patient paperwork was completed online and I signed one pice of paper at the office. At that time I took a seat in the lobby, it was super clean and had ample seating. I did not have to wait long before I was taken back to start the exam process. The ladies were super friendly and very thorough with questions and answers. Dr. Hudson was quickly in my room and walked me through the exam and made sure I was comfortable and that I understood everything completely. After my exam they had all of my insurance information and what was my copay and what the insurance paid for, she did call the lab to answer a couple questions and I was pleasantly pleased with the cost of my new glasses. She even used my favorite frames. I would tell everyone to use Hertzog Family Eye Care for all their family eye care.


Reply

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StarStarStarStarStar Awesome place and awesome people.  —    (Patient since 2022)

Awesome place and awesome people.


Reply

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StarStarStarStarStar  —    (Patient since 2022)

Great family atmosphere! Very knowledgeable staff!


Reply

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StarStarStarStarStar Great experience! —    (Patient since 2022)

Great experience! Was in and out very quickly. Very nice staff, and office.


Reply

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StarStarStarStarStar Everything was good but the glasses broke withi... —    (Patient since 2021)

Everything was good but the glasses broke within 3 months


Reply

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StarStarStarStarStar Very good experience. Very quick and easy. Real... —    (Patient since 2021)

Very good experience. Very quick and easy. Really liked the Doctor. Laura is always so nice at the front desk.


Reply

Thank you for the review!

StarStarStarStarStar Awesome place to be seen! Always helpful and t... —    (Patient since 2018)

Awesome place to be seen! Always helpful and they always take care of my kids!


Reply

Thank you for the review!

StarStarStarStarStar Everyone was amazing good answer all questions —    (Patient since 2022)

Everyone was amazing good answer all questions


Reply

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StarStarStarStarStar Greeted upon arrival no wait time and everythin... —    (Patient since 2021)

Greeted upon arrival no wait time and everything was explained from start to finish


Reply

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StarStarStarStarStar I have never been so impressed with the level ... —    (Patient since 2022)

I have never been so impressed with the level of caring. The technology was very impressive. The selection of eyeglasses is vast. I highly recommend this place!


Reply

Thank you for the review!

StarStarStarStarStar Trustworthy eye care  —    (Patient since 2021)

Prompt care. Knowledgeable and friendly staff. Great visit!


Reply

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StarStarStarStarStar Great staff & clear information  —    (Patient since 2022)

My appointment was efficient & suited my needs for my check-up. I appreciate the clear & concise information that was given to me.


Reply

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StarStarStarStarStar Contacts, glasses, and exams! Oh my! —    (Patient since 2021)

As always, contact fitting and exams are done professionally with plenty of explanation and no rush. Eye sight options are given and discussed. Could not be happier with Hertzog.


Reply

Thank you for the review!

StarStarStarStarStar Always so friendly and helpful! —    (Patient since 2021)

Always so friendly and helpful!


Reply

Thank you for the review!

StarStarStarStarStar Everybody is very nice and does a good job. Th... —    (Patient since 2015)

Everybody is very nice and does a good job. The liked my new doctor very much.


Reply

Thank you for the review!

StarStarStarStarStar Staff was knowledge and timely.  —    (Patient since 2017)

Staff was knowledge and timely.


Reply

Thank you for the review!

StarStarStarStarStar Professional service with all personel —    (Patient since 2019)

Professional service with all personel


Reply

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StarStarStarStarStar Very Nice staff and Doctor, Quick in and out.  —    (Patient since 2019)

Very Nice staff and Doctor, Quick in and out.


Reply

Thank you for the review!

StarStarStarStarStar Couldn't ask for a better Eye Clinic, everyone ... —    (Patient since 2016)

Couldn't ask for a better Eye Clinic, everyone there are friendly and you're always smiling and they make you feel like part of the team there


Reply

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StarStarStarStarStar Appreciate the concern and care of this clinic! —    (Patient since 2017)

I had a slight emergency concerning my vision late in the afternoon. I called the office, answered a few questions, and was told to come on in to be seen. Thankfully, it was nothing serious. But I appreciate the concern and quick response of the Hertzog Clinic. They are the best!!


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StarStarStarStarStar We loved visit the office!We appreciate how f... —    (Patient since 2022)

We loved visit the office! We appreciate how friendly, clean, and personal the appointment was. And most of all, it was great to see all the smiling faces!


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Thank you for the review!

StarStarStarStarStar Very caring and helped me and explained the pro... —    (Patient since 2019)

Very caring and helped me and explained the process of the exam.


Reply

Thank you for the review!

StarStarStarStarStar Absolutely amazing staff!! They were so nice an... —    (Patient since 2022)

Absolutely amazing staff!! They were so nice and I felt not just like a patient!!


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StarStarStarStarStar Extraordinary care and service! —    (Patient since 2022)

Extraordinary care and service!


Reply

Thank you for the review!

StarStarStarStarStar I was very pleased with my experience with Dr. ... —    (Patient since 2022)

I was very pleased with my experience with Dr. Hudson and the staff.


Reply

Thank you for the review!

StarStarStarStarStar The staff is friendly and helpful as well as e... —    (Patient since 2019)

The staff is friendly and helpful as well as effocient. Dr Hertzog was great as usual. I may have been there a total of 25minutes👏👏


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Thank you for the review!

StarStarStarStarStar My first visit was amazing I am very proud to s... —    (Patient since 2022)

My first visit was amazing I am very proud to say I have recommended you to my family


StarStarStarStarStar So glad I found this clinic! —    (Patient since 2022)

The staff are amazing at the Jacksonville location. When looking for a new eye doctor they were the first I called but Jennifer who answered the phone was so amazing and ready to help I didn't even bother trying to call the other clinics I was considering. I'm so glad I found them I would definitely recommend them to everyone!


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Thank you for the review!

StarStarStarStarStar Great friendly staff. Very helpful with my car... —    (Patient since 2021)

Great friendly staff. Very helpful with my care after lasik.


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Thank you for the review!

StarStarStarStarStar 10/10 recommend! Staff were amazing! Patient, f... —    (Patient since 2021)

10/10 recommend! Staff were amazing! Patient, friendly, knowledgeable!


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Thank you for the review!

StarStarStarStarStar Excellent care! —    (Patient since 2021)

Always get in and out very fast. Great attention paid to my aftercare for Lasik and my enhancement.


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Thank you for the review!

StarStarStarStarStar I receive excellant care from all the staff. —    (Patient since 2020)

I receive excellant care from all the staff.


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Thank you for the review!

StarStarStarStarStar Best eye care place I’ve ever been to!!! —    (Patient since 2021)

Best eye care place I’ve ever been to!!!


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Thank you for the review!

StarStarStarStarStar Very helpful and professional. —    (Patient since 2021)

Very helpful and professional.


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Thank you for the review!

StarStarStarStarStar Last annual visit —    (Patient since 2016)

Great visit, friendly staff and everything was on time.


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Thank you for the review!

StarStarStarStarStar Great staff. Very personable. So helpful anytim... —    (Patient since 2019)

Great staff. Very personable. So helpful anytime I’ve been.


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Thank you for the review!

StarStarStarStarStar I always have a great experience here. Everyon... —    (Patient since 2018)

I always have a great experience here. Everyone is so nice


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Thank you for the review!

StarStarStarStarStar  —    (Patient since 2021)

Dr. Hudson and the awesome staff were phenomenal with my 5 year old who came in for his very first yearly eye visit. He was nervous and scared, but they made sure to explain every step to him and reassured him throughout the visit that everything was going to be just fine! I am so grateful for you ladies. Thank you all for making his eye doctor experience a pleasant one! I also had my eye appointment at the same time and they were so helpful with finding a pair of glasses that I felt good about wearing since I am new to wearing glasses. I will 💯 recommend you guys to everyone I know!


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Thank you for the review!

StarStarStarStarStar They did a fabulous job!!  —    (Patient since 2016)

They did a fabulous job!!


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Thank you for the review!

StarStarStarStarStar  —    (Patient since 2015)

I’m a long-term client and continue to drive back for appointments even after we moved out of the area. The office is run in a professional and timely manner and everyone who works there is very courteous and helpful.


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Thank you for the review!

StarStarStarStarStar Very nice courteous staff  —    (Patient since 2018)

Very nice courteous staff


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Thank you for the review!

StarStarStarStarStar Wonderful staff and great location! —    (Patient since 2021)

The staff were very friendly and patient. I didn't feel rushed during a first-time contact fitting and had a cheerleader encouraging me throughout the process. The office is well maintained and clean. Definitely recommend!


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Thank you for the review!

StarStarStarStarStar Everyone was so nice and extremely helpful from... —    (Patient since 2021)

Everyone was so nice and extremely helpful from the time we walked in until we left. Dr. Hertzog was very patient and explained everything as he was doing it and gladly answered all of our questions.


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Thank you for the review!

StarStarStarStarStar Had a great visit while I was there and all the... —    (Patient since 2017)

Had a great visit while I was there and all the staff were real helpful. Would recommend your service to all


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Thank you for the review!

StarStarStarStarStar Great place, great people to be seen by!  —    (Patient since 2021)

Great place, great people to be seen by!


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Thank you for the review!

StarStarStarStarStar Exceptional  —    (Patient since 2021)

Very polite and professional as soon as I walked in the door. Dr. Lewis and her staff are to be commended on cleanliness and pride in their professions. I was impressed with the OptiMap machine and more impressed with Dr. Lewis’ knowledge and skill in working with the latest equipment. Would highly recommend!


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Thank you for the review!

StarStarStarStarStar They’re very friendly and professional staff. I... —    (Patient since 2021)

They’re very friendly and professional staff. I was grateful they got me in quickly.


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Thank you for the review!

StarStarStarStarStar Always a wonderful experience! Everyone is fri... —    (Patient since 2020)

Always a wonderful experience! Everyone is friendly and very professional and very knowledgeable. All questions are answered and waiting time is short.


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Thank you for the review!

StarStarStarStarStar It's always easy to schedule and confirm appoin... —    (Patient since 2015)

It's always easy to schedule and confirm appointments and the and working with the staff is a pleasure.


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Thank you for the review!

StarStarStarStarStar All the staff at this eye doctors office were v... —    (Patient since 2021)

All the staff at this eye doctors office were very helpful and nice! We will definitely be going back!


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Thank you for the review!

StarStarStarStarStar Everyone is friendly & efficient.  —    (Patient since 2016)

Everyone is friendly & efficient.


Reply

Thank you for the review!

StarStarStarStarStar We love Hertzog Family Eye Clinic! They are kin... —    (Patient since 2019)

We love Hertzog Family Eye Clinic! They are kind, helpful, and they listen to my concerns. They know my kids by their first names and comment on how much they have grown. They have absolutely the best staff ever!


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Thank you for the review!

StarStarStarStarStar So grateful for the Eye care received. —    (Patient since 2017)

So grateful for the Eye care received. I am given clear information re: any issues or concerns about my eye testing and inner eye appearance. I have eye concerns that I want exact info about and I am always informed. My questions are answered and explained, should I have questions. Dr. Herzog and his staff are caring and always make me fee comfortable.


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Thank you for the review!

StarStarStarStarStar Great and extremely professional team of people... —    (Patient since 2015)

Great and extremely professional team of people


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Thank you for the review!

StarStarStarStarStar I wouldn't go anywhere else. The staff at Hertz... —    (Patient since 2020)

I wouldn't go anywhere else. The staff at Hertzog is a friendly and caring group of professionals. Best eye care I have ever received. Wholeheartedly recommend.


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Thank you for the review!

StarStarStarStarStar Excellent as always. Always professional and fr... —    (Patient since 2018)

Excellent as always. Always professional and friendly. Goes above and beyond to make sure that your visit and needs are taken care of. MS


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Thank you for the review!

StarStarStarStarStar Enjoyed the visit...Doctor explained my diagnos... —    (Patient since 2016)

Enjoyed the visit...Doctor explained my diagnosis and the long range plan...staff very friendly and helpful...


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Thank you for the review!

StarStarStarStarStar Friendly and nice people. —    (Patient since 2020)

Friendly and nice people.


Reply

Thanks you for the review!

StarStarStarStarStar First visit with Dr. Lewis, and she was great! ... —    (Patient since 2020)

First visit with Dr. Lewis, and she was great! Gave lots of info and showed genuine care for us! She spunky and knows her stuff! All staff was great, from beginning to end!


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Thank you for the review.

StarStarStarStarStar Great! —    (Patient since 2021)

This was my first visit to Hertzog Family Eye Care and I loved it! Dr. Lewis told me things about my eyes I had never heard from previous optometrist. Everyone was so helpful and I loved the girls helping me with choosing the best frame! I live in Conway, but definitely worth the drive! I will highly recommend to my friends! Thanks so much!


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Thank you for the review.

StarStarStarStarStar Great great —    (Patient since 2016)

Very wonderful people and service on a 5 star rating would be a 100 star


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Thank you for the review.

StarStarStarStarStar Exceptional from start to finish —    (Patient since 2021)

Exceptional from start to finish


Reply

Thank you for the review.

StarStarStarStarStar Awesome experience as always. Love the doctors ... —    (Patient since 2018)

Awesome experience as always. Love the doctors and staff. So helpful and thorough and also very streamlined!


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Thank you for the review.

StarStarStarStarStar Fantastic visit. Everyone was extremely friendl... —    (Patient since 2016)

Fantastic visit. Everyone was extremely friendly. Wonderful atmosphere


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Thank you for the review.

StarStarStarStarStar It would be nice to have more affordable frame ... —    (Patient since 2021)

It would be nice to have more affordable frame options in shop. We bought frames from your office only once because we never expected the cost to be as high as they were, almost $600 all in. We normally take the script to vision express or online, but it would be great to have a wall of AFFORDABLE and TRENDY frame options from you. Everything else is excellent!


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Thank you for the review.

StarStarStarStarStar Wonderful service as always —    (Patient since 2017)

Wonderful service as always


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Thank you for the review.

StarStarStarStarStar The staff and Dr. Lewis were all very friendly,... —    (Patient since 2019)

The staff and Dr. Lewis were all very friendly, and took time to answer any of my questions. I appreciate the care I received. Thank you


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Thank you for the review.

StarStarStarStarStar I really like this eye care center very friendl... —    (Patient since 2021)

I really like this eye care center very friendly staff thank you


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Thank you for the review.

StarStarStarStarStar I wish to thank Maci Lewis. She found a tear in... —    (Patient since 2021)

I wish to thank Maci Lewis. She found a tear in my right eye that my retina doctor had missed. She called my retina doctor, explained what was going on, and made an appointment for me on the same day!! To me, that's going above and beyond patient care!! If not for her, fluid could have leaked through the tear and detached my retina. Even my retina doctor commented on what " a damn good job " she did on finding it. Again, thank you Maci!!!


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Thank you for the review.

StarStarStarStarStar  —    (Patient since 2021)

The whole experience was very pleasant, from setting the appointment to picking out glasses. Glad I switched to you all! Have recommended my daughter do the same!


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Thank you for the review.

StarStarStarStarStar Great customer service. Took the time to explai... —    (Patient since 2017)

Great customer service. Took the time to explain each stage of the eye exam. Recommend their services.


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Thank you for the review.

StarStarStarStarStar I would recommend Hertzog Eye CareBest Care I ... —    (Patient since 2016)

I would recommend Hertzog Eye Care Best Care I found


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Thank you for the review.

StarStarStarStarStar I am so glad I found Hertzog Family Eye Care, I... —    (Patient since 2021)

I am so glad I found Hertzog Family Eye Care, I have been driving too far each year for my eye exams. I started searching online when I found them. I was very pleased with everyone there. My eye exam was thorough and done with patience. I was very pleased to have found the glasses I wanted.


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Thank you for the review.

StarStarStarStarStar I was having flashing in my right eye that coul... —    (Patient since 2021)

I was having flashing in my right eye that could have been something serious. I had called a few other places and no one could see me until later in September. HFEC was able to squeeze me in the same day and give me a retinal exam. They also established me as a patient and set up an annual exam. I would highly recommend HFEC for their high level of patient/customer service, professionalism, and kindness.


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Thank you for the review.

StarStarStarStarStar This is the best eye care place hands down.The... —    (Patient since 2016)

This is the best eye care place hands down. They know you and you would believe that you have known them forever. The care is great from the time you walk in the door till you leave. They are only getting better with age like a fine wine.


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Thank you for the wonderful review!

StarStarStarStarStar  —    (Patient since 2017)

Always a very pleasant experience when I come in the office. All employees are so very kind and accommodating to my needs.


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Thank you for the review!

StarStarStarStarStar Real good service--the best ever-- fast app. ti... —    (Patient since 2021)

Real good service--the best ever-- fast app. time --nice people close to home--would be nice have list of charges what ins. paid and so on---plan to use you guys from now on--Tommy


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Thank you for the review!

StarStarStarStarStar Everyone was extremely friendly and helpful!  —    (Patient since 2020)

Everyone was extremely friendly and helpful! We really enjoyed the visit. We were able to get an eye exam and glasses in less than an 30 minutes!!!


StarStarStarStarStar Always get great service but I was disappointed... —    (Patient since 2015)

Always get great service but I was disappointed that the staff was not wearing masks since the number of positive covid cases is going up daily.


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Thank you for the review. We are all vaccinated.

StarStarStarStarStar Very polite people fast service. Answered all m... —    (Patient since 2021)

Very polite people fast service. Answered all my questions!


StarStarStarStarStar I was pleased with every aspect of the service ... —    (Patient since 2021)

I was pleased with every aspect of the service I had here.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar I always have a great experience on my appointm... —    (Patient since 2017)

I always have a great experience on my appointments, always a friendly staff and great atmosphere. Dr. Hertzog always takes time to explain your testing and your options of whatever the problem should be ..


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Thank you for the review. Glad you had a wonderful visit.

StarStarStarStarStar Staff is great, friendly, very helpful. Great ... —    (Patient since 2019)

Staff is great, friendly, very helpful. Great doctor, extremely professional. Ten out of ten for me!


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Thank you for the review. 10 out of 10! Wow!

StarStarStarStarStar Very pleasant visit with Doctor Lewis. All of ... —    (Patient since 2021)

Very pleasant visit with Doctor Lewis. All of the staff were nice and helpful.


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Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Fantastic a staff and time management  —    (Patient since 2021)

Was great to have an appointment that started on time. The staff and Dr were prompt and I was in and out for my Yearly Eye Exam.


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Thank you for the review. We try to get you in and out quickly while completing a comprehensive and thorough exam.

StarStarStarStarStar So glad My eye health is followed closely and ... —    (Patient since 2017)

So glad My eye health is followed closely and my eye Heath info is given to me at end of visit. With so much to take care due to various eye and health issues it is an issue of concern for me. Grateful that this is handled carefully with excellent feedback.


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Thank you for the review. Glad you had a great visit. It's always great to see you!

StarStarStarStarStar Everyone was helpful and kind. —    (Patient since 2021)

Everyone was helpful and kind.


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Thank you for the review. Glad you had a great visit!

StarStarStarStarStar I was impressed with the friendly, professional... —    (Patient since 2021)

I was impressed with the friendly, professional attitude that I received while I was there.


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar Staff was very nice, professional, and courteou... —    (Patient since 2021)

Staff was very nice, professional, and courteous!


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar I always feel comfortable & well cared for at H... —    (Patient since 2016)

I always feel comfortable & well cared for at Hertzog Family Eye Care & yesterday was no different.


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Thank you for the review. Glad we are taking great care of you!

StarStarStarStarStar  —    (Patient since 2016)

Always treated in a professional manner. Staff helped me pick out my new glasses and always there to answer questions.


Reply

Thank you for the review. Glad you had a wonderful visit!

StarStarStarStarStar Super super nice very professional I had to bri... —    (Patient since 2021)

Super super nice very professional I had to bring my two kids and the entire staff was helpful and understanding


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Even in an emergency —    (Patient since 2015)

Thank you Dr. Lewis and staff at Dr. Hertzog's office for treating my eye emergency with tact and concern. Helping me get over that irritation was a blessing I could not have had better care.


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Thank you for the review. Glad you are feeling better.

StarStarStarStarStar  —    (Patient since 2021)

Yesterday was my first time to visit Hertzog and they were fabulous. Was completely satisfied from the time I walked in the door until the time I left. The doctor was very thorough and she explained to me in detail exactly what’s going on with my eyesight. Everyone was very friendly and very helpful. I’ve definitely found my hometown optometrist!!!


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Thank you for the review. Glad you had a great first visit!!!

StarStarStarStarStar Great doctors. The staff is very helpful. They ... —    (Patient since 2017)

Great doctors. The staff is very helpful. They are friendly and really easy to work with when scheduling or picking out glasses.


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Thank you for the review. Our staff is great!

StarStarStarStarStar It was my first visit. Everyone was kind and he... —    (Patient since 2021)

It was my first visit. Everyone was kind and helpful.


Reply

Thank you for the review. Glad you had a great first visit.

StarStarStarStarStar The staff were very friendly and helpful. I fel... —    (Patient since 2021)

The staff were very friendly and helpful. I felt I had the doctors complete attention and she took care to answer my questions! I would highly recommend this clinic.


Reply

Thank you for the review. Thanks for the recommendations!

StarStarStarStarStar Dr. Hertzog and staff always do a great job. Ou... —    (Patient since 2015)

Dr. Hertzog and staff always do a great job. Our entire household uses them.


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Thank you for the review. Thanks to you and your family.

StarStarStarStarStar Every time I come here I feel welcomed once I w... —    (Patient since 2021)

Every time I come here I feel welcomed once I walk through the door. Everyone is so nice the whole time and explains every machine and procedure they will do during my visit. I have had nothing but wonderful visits here.


Reply

Thank you for the review. Thank you for the kinds words!

StarStarStarStarStar The service I received was excellent. The staf... —    (Patient since 2015)

The service I received was excellent. The staff was all outstanding and very professional. I love Dr. Hertzog and his staff. They are prompt and efficient. Thanks.


Reply

Thank you for the review. Thanks for the kind words.

StarStarStarStarStar Dr Maci Lewis and staff were pleasant, answered... —    (Patient since 2020)

Dr Maci Lewis and staff were pleasant, answered my questions to my understanding. They take time for you and are personable


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Staff is always nice and courteous. Ensures you... —    (Patient since 2020)

Staff is always nice and courteous. Ensures you are getting the best care and products.


Reply

Thank you for the review. Glad you had a great visit!

StarStarNo StarNo StarNo Star  —    (Patient since 2021)

Dr. Chase would not look me in the eyes when he was talking to me. He would look away. It made me feel like he didn't care about my appointment, The girl that fitted me for the contacts just told me to put them in and to come to the front desk when finished. I booked my follow up appt and left. I was sitting in the car fixing to leave and had to go back in to ask for a lens case and solution. I also had to ask what I would have to pay for the contacts when I returned after my follow up visit. With this being said, I will probably not return for my next years visit.


StarStarStarStarStar New patient  —    (Patient since 2021)

Very pleased with staff and Dr. Lewis.


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar Everyone at this office was very courteous and ... —    (Patient since 2020)

Everyone at this office was very courteous and got me in and out very quickly. The Dr. was very thorough and I needed no changes.


Reply

Thank you for the review. That's our goal: quick, thorough, comprehensive care!

StarStarStarStarStar Great service! —    (Patient since 2021)

Great service!I loved the people here! Everyone was helpful and the staff was knowledgeable.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Dr. Charity and her staff are the best! Friendl... —    (Patient since 2017)

Dr. Charity and her staff are the best! Friendly every time, and never long wait times!! In and out pretty quick, and they were understanding that I had to bring my 2 year old with me! I always recommend Dr. Hertzog when people ask for eye doctor recommendations.


Reply

Thank you for the review. Thanks for the recommendations!

StarStarStarStarStar Great professional service —    (Patient since 2019)

Great professional service


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Very friendly folks! —    (Patient since 2017)

Very friendly staff & the Dr.‘s Herzog are always friendly & remember you!


StarStarStarStarStar Best experience ever!!  —    (Patient since 2021)

First time ever coming to this eye care center and they’re were so kind and amazing. We came to get my daughters eyes checked and they made her feel so comfortable! Probably one of the best teams I’ve ever experienced. Will be coming back for sure!


Reply

Thank you for the review. Glad you first visit was great!

StarStarStarStarStar Everyone at Hertzog Eye Care is terrific! —    (Patient since 2015)

Everyone at Hertzog Eye Care is terrific!


Reply

Thank you for the review. Our staff is great!

StarStarStarStarStar . —    (Patient since 2020)

Friendly, well trained and told me just what was being tested and how I was doing. Tests were for a possibility of glaucoma that ran in my family. Very well pleased with all that was done.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Very happy. Will come back again if needed.  —    (Patient since 2020)

Clean and very friendly atmosphere. Also, staff was very patient with a 3 year old.


Reply

Thank you for the review. We love our pediatric patients!

StarStarStarStarStar Wonderful experience. The staff is very friendl... —    (Patient since 2021)

Wonderful experience. The staff is very friendly and professional, if you have a question they have an answer. I will be a client for life with them because of the level of care the entire staff gave. I highly recommend Hertzog for your whole family’s eye care.


Reply

Thank you for the review. Glad you had a great visit and thank you for the recommendation!

StarStarStarStarStar Great Long Term Provider —    (Patient since 2018)

I've seen both Dr James Hertzog and Dr Charity Hertzog. They both take the time to talk and explain everything, and watch things closely based on my medications, etc. I trust them, and glad I found someone I could use long-term.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar This was my first visit to Hertzog Family Eye C... —    (Patient since 2021)

This was my first visit to Hertzog Family Eye Care in Cabot. All the staff was super nice, friendly, knowledgeable and prompt. Dr. Charity took time to answer questions I had about my eyes and Laser surgery. She explained everything in detail. I look forward to Dr. Charity and her staff to be my eye care professionals for life. I would highly recommend Hertzog Family Eye Care for anyone looking for eye care.


Reply

Thank you for the review. Glad you had a great visit. Dr. Charity is awesome!

StarStarStarStarStar My visit on Thursday was great! Everyone was so... —    (Patient since 2021)

My visit on Thursday was great! Everyone was so friendly which made the exam a breeze. I will recommend Hertzog Family Eye Care from now on!


Reply

Thank you for the review. Glad you had a great visit and thanks for the recommendations!

StarStarStarStarStar The most amazing staff I've ever had the pleasu... —    (Patient since 2021)

The most amazing staff I've ever had the pleasure of meeting.


StarStarStarStarStar I love Hertzog Family Eye Care. They are some ... —    (Patient since 2020)

I love Hertzog Family Eye Care. They are some of the nicest people and willing to actually listen to their patients needs.


Reply

Thank you for the review. Thanks for the kind words!

StarStarStarStarStar Very awesome and friendly staff. Never felt so... —    (Patient since 2021)

Very awesome and friendly staff. Never felt so comfortable at the eye doctor!


Reply

Thank you for the review. Our staff is amazing!

StarStarStarStarStar Amazing place  —    (Patient since 2021)

Everyone was fabulous from walking in the door to walking out the door. Couldn't ask for a better experience.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great friendly service everytime!  —    (Patient since 2019)

Great friendly service everytime!


Reply

Thank you for the review. That is our goal: superior customer service!

StarStarStarStarStar Very pleased with my visit! —    (Patient since 2021)

I was very pleased with my visit to Hertzog Family Eye Care in Cabot. The staff was friendly and knowledgeable. The eye exam was thorough and performed by a caring, experienced, eye doctor who took time to explain the results of the exam and the state of my vision and eye health. I will definitely return in the future for eyecare when needed.


Reply

Thank you for the review. Glad you had a great visit. We are honored to have you as a patient!

StarStarStarStarStar Very pleased  —    (Patient since 2021)

Very thorough eye exam, friendly and knowledgeable staff took the time to go over every aspect of the exam and make sure that we understood all of the results and suggested care going forward. Absolutely will recommend.


Reply

Thank you for review. Glad you had a great visit, and thank you for the recommendations!

StarStarStarStarStar I was very impressed. The woman who helped me p... —    (Patient since 2021)

I was very impressed. The woman who helped me pick my glasses (sorry) forget name. She more than happily picked out numerous purple frames to try on. She sat with me and explained why certain shapes that fit right or wrong on my nose or for centering. Actually sat w me to see how the frames looked on me. I have never had that kind of service. Especially at Jax office. It was a wonderful visit.


Reply

Thank you for the review. Glad Nicole took great care of you!

StarStarStarStarStar .. —    (Patient since 2015)

it' always an enjoyable time when i have an appointment with Dr. James The staff are great people and are always friendly and helpful


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar l was very pleased with how helpful the clinic ... —    (Patient since 2021)

l was very pleased with how helpful the clinic was. I felt Dr Lewis was very thorough.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Male  —    (Patient since 2017)

The staff was very friendly. Ty.


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar Very personable and pro —    (Patient since 2016)

Very personable and professional


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Quality service —    (Patient since 2021)

Great customer service from beginning to end of visit.


Reply

Thank you for your review. You confirmed our goal of superior customer service!

StarStarStarStarStar I just had the best experience with Herzog!! My... —    (Patient since 2021)

I just had the best experience with Herzog!! My Dr was wonderful, staff was friendly and bubbly and everything just went perfectly! Thanks Herzog! A+ experience.


Reply

Thank you for the review. Glad you had an A+ experience!

StarStarStarStarStar Great staff, Doctor was great at explaining eve... —    (Patient since 2021)

Great staff, Doctor was great at explaining everything. Overall a fantastic experience!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Everyone was so nice and attentive! —    (Patient since 2021)

Everyone was so nice and attentive!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Impressed by my first visit. —    (Patient since 2021)

I recently moved to Austin and needed to find an optometrist. I contacted Hertzog Eye Care and they scheduled me promptly. I was impressed by the friendliness and professionalism during my examination. I was seen at my appointed time and all my expectations were satisfied. Dr. Micki and all the staff did a great job! I would highly recommend.


Reply

Thank you for the wonderful review. You confirmed all of our goals as an eye care provider. Superior, efficient, quick, comprehensive eye care.

StarStarStarStarStar Friendly and professional! —    (Patient since 2021)

Dr. Lewis was very professional and informative. Her eye exam seemed thorough and she answered all of my questions. Brittany was friendly and helped me pick out the frames I need that best fit my prescription.


Reply

Thank you for the review. Glad Dr. Lewis and Brittany took good care of you!

StarStarStarStarStar Everyone is so nice and helpful. —    (Patient since 2019)

Everyone is so nice and helpful.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Eye care —    (Patient since 2021)

Clean friendly environment, professional fast service. I was surprised that they saw me the day I called. I was referred by another Doctor who was on vacation, I intend to stay with the Hertzog team. Thanks!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great and friendly staff! —    (Patient since 2021)

Great and friendly staff!


Reply

Thank you for the review. Our staff is amazing!

StarStarStarStarStar Very good service. Very friendly people. —    (Patient since 2020)

Very good service. Very friendly people.


Reply

Thank you for the review. We pride ourselves in superior customer service!

StarStarStarStarStar Dr.Lewis was amazing —    (Patient since 2021)

Dr.Lewis was amazing. She passed my expectations. Stephanie was also terrific!


Reply

Thank you for your review. They are great, all our team is great!

StarStarStarStarStar Everyone at Hertzog Family Eye Care is friendly... —    (Patient since 2020)

Everyone at Hertzog Family Eye Care is friendly and helpful! There is very little "waiting in the waiting room" time. You get right in for your appointment time.


Reply

Thank you for the review. It is our goal to provide comprehensive, efficient (quick) care. Glad you had a great visit with very little wait!

StarStarStarStarStar Everything was fantastic thank you all for you ... —    (Patient since 2021)

Everything was fantastic thank you all for you all’s help


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Thank you all for wonderful service my cousin s... —    (Patient since 2021)

Thank you all for wonderful service my cousin she is one you all customers. Lorene Hopper.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Jsk —    (Patient since 2021)

Very kind and welcoming. I was a squeeze in because of an injury which I’m sure lead to my wait. Was pleased they saw me since I had a work injury and my normal guy was out of town. Would highly recommend.


Reply

Thank you for the review. Glad we got you taken care of!

StarStarStarStarStar Always Kind, listens to your concerns & needs..... —    (Patient since 2019)

Always Kind, listens to your concerns & needs.. Offer options and are very detailed!!


Reply

Thank you for the review and kind words.

StarStarStarStarStar Nice people nice place.  —    (Patient since 2021)

Everyone was nice, smiling, helpful, and took time to answer questions.


Reply

Thank you for the review. Glad you had a great visit and got all your questions answered!

StarStarStarStarStar Everything went very well —    (Patient since 2019)

Everything went very well


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Triple A+ service! Staff is very knowledgeable ... —    (Patient since 2020)

Triple A+ service! Staff is very knowledgeable and I would recommend them to anyone looking for an eye exam, glasses and contacts! Prices are very reasonable!


Reply

Thank you for the review. Glad you had a wonderful visit!

StarStarStarStarStar Outstanding staff! —    (Patient since 2021)

Absolutely amazing staff members! These ladies welcomed me as if I have been a patient for years! And not just friendly but on a personal level. Highly recommend to anyone searching for a new eye doctor.


Reply

Thank you for the review. Our staff is awesome!

StarStarStarStarStar Dr. Charity Hertzog and her team are the best. ... —    (Patient since 2017)

Dr. Charity Hertzog and her team are the best. I’ve had very uncomfortable and dry eyes due to an autoimmune disease I have, thus causing some issues with my contacts. Dr, Hertzog took my complaint seriously and listened to me very intentionally. She did some testing and saw how dry and inflamed my eyes are. She immediately switched me to daily contacts that are more suitable for dry eyes, as well as prescribed me special eye drops. So thankful for her help and expertise! Her staff is all exceptionally kind and helpful too.


Reply

Thank you for the review. Glad you had a great visit and Dr. C was able to get your problems solved!

StarStarStarStarStar Hertzog is full of great People —    (Patient since 2021)

Hertzog is full of great compassionate people. I'm thankfully for all they do.


Reply

Thank you for the review. Thanks for the kind words!

StarStarStarStarStar Fast and thorough. Great customer service.  —    (Patient since 2019)

Fast and thorough. Great customer service.


Reply

Thank you for the review. That's our goal: quick, thorough exam with superior customer service!

StarStarStarStarStar A very pleasant visit —    (Patient since 2020)

They were very polite and Dr. Hertzog answered my questions fully. I had no trouble choosing new frames from all the ones available. They cleaned the equipment in front of you, which during these time is very important.


Reply

Thank you for the review. We thoroughly clean between every patient!

StarStarStarStarStar Patient  —    (Patient since 2022)

I love Hertzog Family Eye Care Clinic. It is such a beautiful office. So clean and organized. Patient rooms are the same. The front office staff is awesome and nurse Christy, she is a doll. My eye doctor, doctor Harter is great. So knowledgeable and friendly. He knows the best avenue for his patient's to take and he makes sure they know what they are to do once they leave his care. Overall rating on a scale from1-10? 110!!!!!


Reply

Thank you for the review. Glad you had a great visit and thanks for the wonderful rating!

StarStarStarStarStar Everyone was so nice, and explained what was go... —    (Patient since 2021)

Everyone was so nice, and explained what was going on with my eyes.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar  —    (Patient since 2021)

Very courteous & professional. Dr.’s are very friendly & respectful as is all the staff. Thank you very much for your help


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Robert Birdwell —    (Patient since 2021)

Completely professional/ friendly/ knowledgeable and makes you feel right at home. I love you guys and will be sending everyone i can yo y'all for them to get to experience what great services should be!!!


Reply

Thank you for the review. Glad you had a great visit and thanks for the referrals!

StarStarStarStarStar Was my first time at the eye doctor in years!!!... —    (Patient since 2021)

Was my first time at the eye doctor in years!!! Made everything so easy! From the appointment to the paperwork to ordering glasses. I would definitely recommend going here. Loved it!!!


Reply

Thank you for the review. Glad you first appointment in a long time went well!

StarStarStarStarStar The Best and experienced staff. Very thorough. —    (Patient since 2016)

Outstanding service and experience. Very professional.


Reply

Thank you for the review. Glad you had an outstanding experience!

StarStarStarStarStar Wonderful experience. My 8 year old was very ne... —    (Patient since 2021)

Wonderful experience. My 8 year old was very nervous about her first eye exam and the whole staff was warm and welcoming.


Reply

Thank you for the review. We love our children!

StarStarStarStarStar Great office. We always enjoy the treatment w... —    (Patient since 2021)

Great office. We always enjoy the treatment we receive


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar  —    (Patient since 2020)

Always a very pleasant experience..Brittany was a great help in deciding on a frame.. Dr. Hertzog does a complete exam and informs you of what he is doing ..


Reply

Thank you for the review. Glad you had a great visit. Brittany is awesome!

StarStarStarStarStar Best Eye Doctor! —    (Patient since 2016)

Hertzog Family Eye Care is the best. The staff is always so nice, friendly, and helpful. Dr. Hertzog has been taking care of the eyes of my family for more than 15 years. Excellent care and service.


Reply

Thank you for the review. Thanks for 15 years of patronage!

StarStarStarStarStar 5 star staff —    (Patient since 2021)

My first visit I was nervous but from the moment I entered the eye clinic everyone was very pleasant.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Family friendly  —    (Patient since 2016)

Charity is always meticulous in her work. Been bring my kids to her for 7 plus years.


Reply

Thank you for the review and being a patient for 7+ years!

StarStarStarStarStar  —    (Patient since 2017)

Everyone was great!!! Especially Lisa!!!!


Reply

Thank you for the review. Lisa IS awesome!

StarStarStarStarStar Lynn —    (Patient since 2021)

I had a very good experience with my eye exam and looking at options for new glasses. The staff and doctor were very nice, knowledgeable and professional.


Reply

Thank you for the review. Glad you had a very good experience.

StarStarStarStarStar Wonderful! —    (Patient since 2021)

The service was wonderful, and the ladies were so kind! They made sure it was a welcoming environment, as well as keep everything clean and sanitized. Everything was neat and tidy, and my appointment went well without any issues. I would definitely recommend this to a friend.


Reply

Thank you for the review. Thanks for the recommendations!

StarStarStarStarStar Very helpful. —    (Patient since 2021)

The Dr. Was great, most of the staff was helpful and friendly. Glad we switched.


Reply

Thank you for the review. Glad you switched too!

StarStarStarStarStar I never mind my Annual Eye Exam appointment.☺️Th... —    (Patient since 2015)

I never mind my Annual Eye Exam appointment. The office staff is always very personable and efficient.. and Dr. Charity is always punctual and helpful as well. Super thankful to have the Hertzog’s caring my family.


Reply

Thank you for the review. Glad you had a great visit, and we are glad we are caring for your family too!!

StarStarStarStarStar Thumbs up —    (Patient since 2021)

Hands down the best eye clinic I have been to, they are so accommodating and go out of their way to provide the best services. Super friendly staff, great prices.


Reply

Thank you for the review. You confirmed our goal of superior customer service!

StarStarStarStarStar Great experience on my first visit! Friendly st... —    (Patient since 2021)

Great experience on my first visit! Friendly staff, Dr. James is very knowledgeable and really worked with making sure I have the right prescription.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Friendly staff and very helpful. —    (Patient since 2015)

Friendly staff and very helpful.


Reply

Thank you for the review. Our staff is awesome!

StarStarStarStarStar Very nice and friendly staff... —    (Patient since 2020)

Very nice and friendly staff...


StarStarStarStarStar Great place —    (Patient since 2015)

I have been going here over 10 years and the Dr and staff are great!!!


Reply

Thank you for the review. You are one of our first patients. Thank you for your many years visiting our clinic!!!

StarStarStarStarStar Great Experience... —    (Patient since 2021)

Great experience,... I walked in the door and was greeted promptly by the receptionist. I arrived 30 minutes before my appointment to check out the selection of frames. They do have a large selection to choose from. I was instructed to feel free to try anything on, they just asked due to covid that you give the frames that you tried on back to them for cleaning. I chose the frames to hold until my after my appointment. Dr Harter was prompt to the visit and was very pleasant and knowledgeable . He explained everything to me in detail and answered all my questions. After the visit, I was helped with any questions regarding the lenses, frames and insurance/cost. There was never any type of sales pressure from the optician. She advised me on my insurance coverage and the options to I could choose from. I was quite pleased with everything from start to finish.


Reply

Thank you for the review. I am pleased you had a great experience!

StarStarStarStarStar BEST EXPERIENCE EVER!!!!! —    (Patient since 2021)

BEST EXPERIENCE EVER It was my first time there and last time I ever got my eyes exam was when the machine blew air in your eye. So from not going in such a long time they made me not being annoyed every time I have to go get my eyes checked. The staff was super FRIENDLY and HELPFUL !!!!! I love them, hands down I highly recommend them!


Reply

Thank you for the review. Glad you had a great visit! Thanks for the recommendations!

StarStarStarStarStar  —    (Patient since 2021)

The staff at Hertzog Family Eye Care is very friendly and accommodating!


Reply

Thank you for the review. Our staff is awesome!

StarStarStarStarStar  —    (Patient since 2019)

Great staff. Dr. James Hertzog is very personable and one on one with his patients.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Everything went smooth like normal. A little t... —    (Patient since 2017)

Everything went smooth like normal. A little trouble with the billing, but that happens alot with my insurance. In and out fairly quick.


Reply

Thank you for the review. Glad we got your insurance figured out!

StarStarStarStarStar So much more than I was expecting. The Admin s... —    (Patient since 2022)

So much more than I was expecting. The Admin staff is awesome. Nurse Beard is fabulous and Dr. Harter is very nice. He is full of knowledge. He took his time and explained everything to me. The issue I was having with my eye is so much better thanks to him. I am so glad I chose Hertzog Family Eye Care.


Reply

Thank you for the review. Glad you had a great visit and glad you chose us too!

StarStarStarStarStar Very nice and friendly staff.  —    (Patient since 2018)

Very nice and friendly staff.


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar Everyone was very professional. Definitely rec... —    (Patient since 2021)

Everyone was very professional. Definitely recommend this office!!


Reply

Thank you for the review. Glad you had a great visit and thank you for the recommendation!

StarStarStarStarStar  —    (Patient since 2019)

Great visit! All the staff were courteous and friendly. The facilities are bright and inviting.


Reply

Thank you for the review. Glad you had a great visist!

StarStarStarStarStar Prompt and professional  —    (Patient since 2021)

Very professional and prompt. Took time to explain things. Staff was very courteous and friendly.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Good in every way you could expect. I am sold ... —    (Patient since 2021)

Good in every way you could expect. I am sold on Hertzog.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great job on all steps of the exam. Wonderful ... —    (Patient since 2018)

Great job on all steps of the exam. Wonderful people


Reply

Thank you for the review. Thanks for the kind words.

StarStarStarStarStar Great, caring and informative.  —    (Patient since 2016)

Great, caring and informative.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar  —    (Patient since 2015)

Very relaxing environment. Everyone is professional and polite. Customer service is exceptional.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar The staff of Hertzog Eye Clinic are professiona... —    (Patient since 2020)

The staff of Hertzog Eye Clinic are professional in every way. The techniques and equipment is current and cutting edge. From the first day I entered their lobby forward I have been met with friendly, helpful staff. My husband and I are very happy with the services we have received and would not hesitate to recommend this clinic to our friends and family.


Reply

Thank you for the review. Glad you had a great visit and thanks for the recommendations!

StarStarStarStarStar Great eye clinic —    (Patient since 2021)

Thank you to Hertzog Family Eye Clinic for seeing me in a timely manner. You have a wonderful staff that is helpful and friendly, yet efficient.


Reply

Thank you for the review. Our staff is great!

StarStarStarStarStar I had a very good experience at Hertzog Famiky ... —    (Patient since 2021)

I had a very good experience at Hertzog Famiky Eye Care. The exam process began promptly at my appointment time. Everyone was very courteous and professional.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Would recommend! —    (Patient since 2021)

The staff were all friendly and wonderful to work with as well as informative to help me make my contact lenses decision. Thank you!


Reply

Thank you for the review. Our staff is amazing!

StarStarStarStarStar Wonderful business! —    (Patient since 2016)

The appointment was prompt and efficient, the staff is friendly, the doctor answers any questions and I felt safe in the current COVID environment. We have been going here for years and i would definitely recommend


Reply

Thank you for the review. Glad you had a great visit and felt safe. Thank you for the recommendations!

StarStarStarStarStar Thanks for being be nice and supportive!!! —    (Patient since 2015)

Thanks for being be nice and supportive!!!


Reply

Thank you for the review. Glad your family had a great visit!

StarStarStarStarStar  —    (Patient since 2016)

Everyone was so nice and great with kids


Reply

Thank you for the review. We love our patients!

StarStarStarStarStar Everyone was great!  —    (Patient since 2015)

Everyone was great! Great with kids


Reply

Thank you for the review. We love kids...adults too!

StarStarStarStarStar Very friendly staff. Very welcoming as well. T... —    (Patient since 2020)

Very friendly staff. Very welcoming as well. They took joy in my 3 year old running out to say hi to them. We will continue to come when need to to this office in Cabot.


Reply

Thank you for the review. We love our little ones!

StarStarStarStarStar Great Service and Friendly Staff —    (Patient since 2019)

I had the best experience here. I felt like my exam was thorough and the staff was very friendly.


Reply

Thank you for the review. Glad you had a great experience!

StarStarStarStarStar Very professional and prompt with their service... —    (Patient since 2020)

Very professional and prompt with their service! I would recommend!


Reply

Thank you for the review. Thanks for the recommendations!

StarStarStarStarStar Love all the staff at Hertzog! They take of me ... —    (Patient since 2017)

Love all the staff at Hertzog! They take of me and all my kiddos and if something comes up they get us right in. They are the best!


Reply

Thank you for the review. Thanks for the kind words!

StarStarStarStarStar Hertzog has excellent customer service and thei... —    (Patient since 2017)

Hertzog has excellent customer service and their doctors are very thorough and great at explaining things. I would recommend them to anyone!


Reply

Thank you for the review. Thanks for the recommendations.

StarStarStarStarStar Always have felt secure Regarding my eye health... —    (Patient since 2017)

Always have felt secure Regarding my eye health, as a RA patient, and other eye issues from past.


Reply

Thank you for the review. Glad you had a great visit and fell secure using Hertzog Family Eye Care.

StarStarStarStarStar This was my first visit to Hertzog Family Eye C... —    (Patient since 2020)

This was my first visit to Hertzog Family Eye Care and I was so impressed with the Dr. and the staff. I will use them for all my eye care needs.


Reply

Thank you for the review. Glad you had a great visit and look forward to the next one.

StarStarStarStarStar  —    (Patient since 2018)

Professional staff and service!!


Reply

Thanks for the review. Glad you had a great visit.

StarStarStarStarStar Professional —    (Patient since 2020)

Dr. Harter gave the most thorough eye exam that I have ever had. He was very professional and explained everything to me as he preformed the exam.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Everyone was so sweet down to earth and respect... —    (Patient since 2020)

Everyone was so sweet down to earth and respectful. Everyone left a great impression on me !! I loved going in there. I didn’t get scolded for waiting 6 years. They understood and was willing to help and make sure I looked good in my new glasses. Love love love Hertzog Family Eye Care. Fast efficient and caring service.


Reply

Thank you for the review. Glad you had a great visit. Let's make it a yearly thing instead of every six years!

StarStarStarStarStar From the time I walked in —    (Patient since 2015)

From the time I walked in the door until the time I walked out the door I was greeted, tested and assessed by caring professionals. I recommend Hertzog Family Eye Care on South Pine Street.


Reply

Thank you for the review. Glad you had a great visit, and thank you for the recommendations!

StarStarStarStarStar Fast service and all staff were wearing masks. —    (Patient since 2017)

Fast service and all staff were wearing masks.


Reply

Thank you for the review. We exceed all the CDC, Arkansas State Health Department, American Optometric Association, and Arkansas Optometric Association guidelines regarding COVID-19.

StarStarStarStarNo Star Friendly and helpful people.  —    (Patient since 2017)

Friendly and helpful people.


Reply

Thank you for the review!

StarStarStarStarStar Impressed —    (Patient since 2020)

Very kind and friendly staff and I was very impressed with Dr. Hertzog. I felt he was kind, competent and professional, yet friendly. At first, I was hesitant to find an eye doctor in Jacksonville rather than Little Rock, as I am from a big city. But, the nice office, sophisticated equipment/instruments, and friendly and competent staff made me very comfortable being there. Also, I believe the doctor made the right decision to put me on glaucoma meds. I am happy I chose Dr. Hertzog.


Reply

Thank you for the wonderful review. Glad you had a great visit, and glad you made the move to our clinic!

StarStarStarStarStar The best care!  —    (Patient since 2016)

I always feel so welcomed and well taken care of when I come into the office. Everyone is so personable and it feels like you’re talking to friends


Reply

Thank you for the review. We love our patients and try to treat them like family.

StarStarStarStarStar Awesome care!  —    (Patient since 2020)

Our family enjoys the care the we receive at Hertzog. The staff is always so kind and helpful.


Reply

Thank you for the review. Our staff is great!

StarStarStarStarStar Quick, professional and thorough. Great use of ... —    (Patient since 2018)

Quick, professional and thorough. Great use of technology while still being personable. Highly recommend!


Reply

Thank you for the review. You summed up our goals. Thanks for the recommendations.

StarStarStarStarStar Very efficient & knowledgeable with services pr... —    (Patient since 2020)

Very efficient & knowledgeable with services provided.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar I was so thankful that you were able to fit me ... —    (Patient since 2018)

I was so thankful that you were able to fit me in so quickly that day when I came in with a concern about me eye. I was in and out so fast and felt so cared for. Thank you for your kindness!


Reply

Thank you for the review. Glad we got you taken care of, and you felt cared for. We love our patients.

StarStarStarStarStar Very professional and efficient, super friendly... —    (Patient since 2020)

Very professional and efficient, super friendly and great eye wear brands.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Dr hertzog is so awesome. She is a great perso... —    (Patient since 2018)

Dr hertzog is so awesome. She is a great person


Reply

Thank you for the review. We think Dr. Charity is awesome too!

StarStarStarStarStar Love the personal and professional care that is... —    (Patient since 2017)

Love the personal and professional care that is provided.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Fabulous service, efficient a very good experie... —    (Patient since 2020)

Fabulous service, efficient a very good experience overall!


Reply

Thank you for the review. Glad you had a great experience.

StarStarStarStarStar  —    (Patient since 2020)

Outstanding service, all the ladies working there are friendly and very informative on what will happen during the service. Dr. Charter explained every thing after the service, couldn't ask for any better place to go.


Reply

Thank you for the review. Glad you had a great visit and Dr. Harter explained everything well. You confirmed our goal of superior customer service.

StarStarStarStarStar Hertzog Family Eye Care has a very caring, prof... —    (Patient since 2016)

Hertzog Family Eye Care has a very caring, professional staff. I would recommend them to anyone.


Reply

Thank you for the review. Glad you had a great visit and thank you for the recommendations.

StarStarStarStarStar The people are super friendly and put you right... —    (Patient since 2020)

The people are super friendly and put you right at ease. Dr. Lewis will put you right at ease and will explain everything to you. I felt like I'd been going there forever and this was my first time. I will recommend Hertzog Eye Care to everyone I know.


Reply

Thank you for the review. Glad you had a great visit and thanks for the recommendations.

StarStarStarStarStar Great family of eye care. Treat you and your h... —    (Patient since 2016)

Great family of eye care. Treat you and your health seriously.


Reply

Thank you for the review. We try to treat our patients like family.

StarStarStarStarNo Star  —    (Patient since 2020)

The staff was amazing. Will definitely come back for the eye exam. The only thing was the Lens and frames was way out of my budget.


Reply

Thank you for the review. Sorry frames and lenses were out of your budget. We have a wide variety to choose from, but we do not sacrifice on quality.

StarStarStarStarStar Herzog Eye Clinic in Cabot  —    (Patient since 2017)

Superb staff, Chase Harter very detailed and takes time to go over all the details for your care. After purchase support is great and I always receive the best service despite the Covid 19 pandemic. Don’t put off your eye care the do a great job in sanitizing and distancing for clients.


Reply

Thank you for the review. We are doing all that we can to keep patients safe during the pandemic!

StarStarStarStarStar Very professional and caring about your vision.... —    (Patient since 2020)

Very professional and caring about your vision. I definitely recommend them. They have great staff that will walk you everything you need to know about getting your first pair of glasses and how to adjust to wearing them.


Reply

Thank you for the wonderful review. Out staff is great. Thanks for the recommendation!

StarStarStarStarStar Great, friendly, helpful service! —    (Patient since 2016)

Great, friendly, helpful service!


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar good experience —    (Patient since 2020)

The staff was very friendly and the doctor very professional. It was as pleasant as possible.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar  —    (Patient since 2020)

Great business. Everyone was super nice and very informative. Made sure every need I had for my visit was met. Fantastic experience.


Reply

Thank you for the review. Glad you had a fantastic experience!

StarStarStarStarStar Love Hertzog Family Eye Care!! Everyone is so ... —    (Patient since 2020)

Love Hertzog Family Eye Care!! Everyone is so nice and helpful... Dr. Maci Lewis is wonderful. Very thorough, took time to answer all of my questions.


Reply

Thank you for the review. Glad Dr. Maci is awesome!

StarStarStarStarStar  —    (Patient since 2020)

everyone was so nice the dr was great didnt sell me what i didnt need ran some test really great


Reply

Thank you for the review. Glad everyone was nice.

StarStarStarStarStar My visit was very informative and I will be loo... —    (Patient since 2020)

My visit was very informative and I will be looking forward to a visit in the future.


Reply

Thank you for the review. Glad you had a great visit. We look forward to your next one!

StarStarStarStarStar Amazing! The Team bent over backwards to make m... —    (Patient since 2020)

Amazing! The Team bent over backwards to make my appointment work and the customer service is so personalized and above and beyond!


Reply

Thank you for the review. You confirmed our goal of superior customer service.

StarStarStarStarStar Very happy to have chosen this organization!!! —    (Patient since 2022)

I was very impressed by the facility, the technology they have employed, and the selection of the glasses to choose from. What I appreciated the most was the friendliness of the staff, from the front door, to the Doctor, and back out! Customer service and a solid comfort level with the folks I choose to see means the most. There was a small error on the bill I paid, and I was contacted before I left the parking lot to make it right. You don't find that level of honesty, ethical, and moral business practices in too many places nowadays, and this is one relationship I choose to keep for a long time! On top of all of this, we scheduled three (3) of us at once, and they continually moved us all through different levels of the appointment at the same time, saving us a ton of time! Thanks again for a great experience!


Reply

Thank you for the wonderful review. You confirmed all of our goals: superior customer service, efficient/technological comprehensive exam, great selection, and quality products!

StarStarStarStarStar Best experience! —    (Patient since 2016)

Excellent staff, goes above and beyond to ensure customers are taken care of.


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar Wonderful Eye Care —    (Patient since 2019)

I have been seen by this office multiple times and am impressed each time I visit. The customer service is top notch and the eye care is unmatched. Thank you Hertzog Family Eye Care for your devotion to excellence.


Reply

Thank you for the review. You confirmed our goal of superior customer service!!!

StarStarStarStarStar Great team- highly recommend !  —    (Patient since 2015)

The team are always very helpful; they have patience with both of my boys!! We have been going to the Cabot location for years now and highly recommend them!


Reply

Thank you for the review. Thanks for the recommendations!

StarStarStarStarStar Helpful, prompt, and friendly —    (Patient since 2020)

Hertzog Family Eye Care worked with me to get myself and my daughter scheduled for our first eye exams. They eased my worries and were very helpful, prompt, and friendly. I would recommend them highly!


Reply

Thank you for the review. Glad we got you in quickly and you had a great visit!

StarStarStarStarStar We received a very thorough exam from Dr. Maci ... —    (Patient since 2020)

We received a very thorough exam from Dr. Maci Lewis. She took her time and explained every step of the exam. She told us things about our eyes we had not explained before. The office staff were very helpful and friendly and accommodating.


Reply

Thank you for the review. Glad you had a great visit and the staff was helpful and friendly. You confirmed our goal of superior customer service!

StarStarStarStarStar Dr. James Hertzog is an amazing optometrist who... —    (Patient since 2017)

Dr. James Hertzog is an amazing optometrist who really takes time to take care of his patients.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Everyone was very friendly and helpful. Short w... —    (Patient since 2020)

Everyone was very friendly and helpful. Short wait time.


Reply

Thank you for the review. We pride ourselves in an efficient, thorough, comprehensive exam.

StarStarStarStarStar Friendly, business professionals and get the jo... —    (Patient since 2020)

Friendly, business professionals and get the job done.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar The staff was absolutely amazing. I was seen qu... —    (Patient since 2020)

The staff was absolutely amazing. I was seen quickly. They were very informative. I was given samples in case the pharmacy didn’t have my eye drops that day. Would definitely recommend.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great service felt like family even with COVID ... —    (Patient since 2020)

Great service felt like family even with COVID -19


Reply

Thank you for the review. We want patients to feel like family!

StarStarStarStarStar This is the greatest eye clinic I have ever bee... —    (Patient since 2016)

This is the greatest eye clinic I have ever been to. They stay up to date on everything and have the newest equipment


Reply

Thank you for the review. We utilize technology anywhere we can to take better care of our patients and increase efficiency to reduce wait times!

StarStarStarStarStar Highly recommend  —    (Patient since 2020)

Wonderful Clinic. Very friendly staff. Short wait time.


Reply

Thank you for the review. We know your time is valuable. We try to limit wait times as much as possible.

StarStarStarStarStar This is one of the most well ran clinics I have... —    (Patient since 2020)

This is one of the most well ran clinics I have ever seen. They are patient, kind and caring and you can see it in all they do. Great experience and would def recommend.


Reply

Thank you for the review. We pride ourselves on an efficient, comprehensive exam.

StarStarStarStarStar Excellent service from the staff and Dr. Lewis ... —    (Patient since 2020)

Excellent service from the staff and Dr. Lewis is amazing !! She took her time and explained everything and answered any questions I had. I highly recommend the clinic to whoever needs great eye care !!


Reply

Thank you for the review. Glad you had a great visit. Our new doctor, Dr. Lewis, is amazing.

StarStarStarStarStar 5 stars —    (Patient since 0001)

Great staff and great Dr. I would definitely recommend to anyone seeking new eye care.


Reply

Thank you for the review. We appreciate any recommendations/referrals!

StarStarStarStarStar Love Hertzog Family Eye Care! They are always s... —    (Patient since 2017)

Love Hertzog Family Eye Care! They are always so nice and quick to get me in and out for my appointments.


Reply

Thank you for the review. Glad you had a quick visit!

StarStarStarStarStar This was my first time visiting and it was by f... —    (Patient since 2020)

This was my first time visiting and it was by far the best experience I have ever had.


Reply

Thank you for the review. Glad you had your best experience. Can't wait for the next one!

StarStarStarStarStar Always super friendly staff and patient with me... —    (Patient since 2017)

Always super friendly staff and patient with me picking out glasses. Good covid precautions.


Reply

Thank you for the review. Glad you had a great visit. We do take as many precautions regard COVID-19 as we can.

StarStarStarStarStar Great place for your vision care. The staff is ... —    (Patient since 2020)

Great place for your vision care. The staff is very friendly and professional. I had very minimal waiting time (3 minutes top), and their equipment is top-notch. No where else have I been given a retinal imaging scan without having to dilate my pupils, Seriously, this is just an example of their high tech and up-to-date equipment. I highly and sincerely recommend Hertzog Family Eye Care.


Reply

Thank you for the wonderful review. We take advantage of technology to enhance the patient experience whenever possible!

StarStarStarStarStar My first trip to an eye doctor... —    (Patient since 2020)

My first trip to an eye doctor and they were all real nice. They all helped me through the process.


Reply

Thank you for the review. Glad you had a great first trip to the eye doctor!

StarStarStarStarStar Awesome eye clinic! Had LASIK and awesome treat... —    (Patient since 2017)

Awesome eye clinic! Had LASIK and awesome treatment!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar The eye care of patients In this clinic is exce... —    (Patient since 2017)

The eye care of patients In this clinic is excellent!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Love this Clinic  —    (Patient since 2016)

I love this clinic. Everyone is so wonderful and accommodating. Anything we need they do and I love that! They are quick and efficient. They have seen me when I just walked in with an eye emergency!!!! They are the best!!!


Reply

Thank you for the wonderful review. Glad you had a great visit.

StarStarStarStarStar Very satisfied and will definitely recommend to... —    (Patient since 2020)

Very satisfied and will definitely recommend to others.


Reply

Thank you for the review. Thank you for your recommendations!

StarStarStarNo StarNo Star New patient  —    (Patient since 2021)

They weren't very friendly and didn't tell me how much I would have to pay before they got started and I was a new patient.


StarStarStarStarStar Just the best service ever! —    (Patient since 2019)

Just the best service ever!


Reply

Thank you for the review. We pride ourselves on superior customer service.

StarStarStarStarStar Great experience —    (Patient since 2020)

The staff were all incredibly friendly, personable and awesome with my children. It was a great experience.


Reply

Thanks for the review. Our Staff is amazing!

StarStarStarStarStar Very friendly staff! Our doctor was very nice ... —    (Patient since 2020)

Very friendly staff! Our doctor was very nice and explained everything he was doing. Will definitely be going back for future eye exams!


Reply

Thank you for the review. Can't wait to see you next time!

StarStarStarStarStar Great service! —    (Patient since 2020)

Thank you for your awesome care. Your staff was very attentive, efficient, and kind. I loved how quickly I got in to be seen and how wonderful you staff was.


Reply

Thank you for the review. You have confirmed our goal of superior customer service!

StarStarStarStarNo Star Loved the Doctor and service —    (Patient since 2020)

Loved the Doctor and service


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Quick friendly service as always  —    (Patient since 2017)

Quick friendly service as always


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Eye exam  —    (Patient since 2017)

Loved my visit. Have heard nothing but good thing About Hertzog eye care.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Caroline Banks —    (Patient since 2020)

I give Hertzog Family EyeCare a five star rating. They provided excellent service and fulfilled all of my eye care needs. Just awesome!


Reply

Thank you for the wonderful review!

StarStarStarStarStar I always have a pleasant eye experience at Hert... —    (Patient since 2017)

I always have a pleasant eye experience at Hertzog eyes are. The girls are all so sweet and Dr. James Hertzog always takes his time telling me what the test showed ! It just feels like family there ! 😊


Reply

Thank you for the review. Glad you had a great visit. You confirmed our goal of superior customer service.

StarStarStarStarStar Carl Cheshier —    (Patient since 2020)

My visit was very pleasant. i felt I was treated like a family member and not just another customer. Thanks


Reply

Thank you for the review. Glad you had a great visit. You confirmed our goal of superior customer service!

StarStarStarStarStar Friendly and welcoming staff —    (Patient since 2017)

Dr. Lewis was very thorough with explaining the change of my prescription and welcoming to answer any questions regarding the change. The Jacksonville staff was exceptional! Highly recommended


StarStarStarStarStar Always an excellent visit!  —    (Patient since 2018)

Always an excellent visit!


Reply

Thank you for the review. Glad you had a excellent visit!

StarStarStarStarStar Everone was very nice great staff  —    (Patient since 2017)

Everone was very nice great staff


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Staff was friendly and helpful, very professsio... —    (Patient since 2019)

Staff was friendly and helpful, very professsional, I felt safe. Dr explained on my level so i was able to understand.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarNo Star Overall good experience, watch out for the fees —    (Patient since 0001)

Good staff, friendly, willing to answer questions. Very fast to find an appointment same day! Doctor was quick and friendly offering good feedback and advice. I asked for my PD but was told unless I was purchasing glasses from them, there was a $50 fee (turn off, minus 1 star). I'd recommend Hertzog only if a patient was planning on buying glasses here.


Reply

Thank you for the review. We do charge an additional fee for the measurement of your PD. We discourage people from ordering glasses online. Studies have revealed that at least 71% of glasses purchased online are, either not the correct prescription or do not pass safety standards.

StarStarStarStarStar I was very impressed! Every person wore a mask... —    (Patient since 2021)

I was very impressed! Every person wore a mask and made sure that social distancing protocols were in place.


Reply

Thank you for the review. Your safety, along with our staff, is our priority.

StarStar