Reviews

I always love to go to Hertzog! They are always so nice and take their time and answer all of my questions!

Mar 21, 2023

Great eye care! Always friendly and helpful.

Mar 19, 2023

Love your service , your staff and and look forward to my visits. Best in my opinion!

Mar 18, 2023

I feel very informed about issues of my vision after my office visits, know what is done and the plan for future… all my questions are answered and my fears addressed! Grateful.

Mar 18, 2023

I had a great appointment with Dr. Hudson. She fully explained everything so well and excited for my new glasses. Everyone was so professional and efficient from the front to back. Thank you!

Mar 18, 2023

Great service friendly employees

Mar 16, 2023

I am new to Cabot. The staff was friendly. I felt comfortable right away.

Mar 8, 2023

always so great with our daughter. she loves seeing the eye doctor. makes her feel comfortable about being young and wearing glasses.

Mar 7, 2023

Went to Jacksonville office for exam with Dr Hertzog after cataract surgery. Office staff very friendly

Mar 4, 2023

friendly staff and knowledgeable

Mar 1, 2023

Hertzog is amazing. We have seen each Dr. in the office and have loved every one of them. They are so good with my kids. Would definitely recommend them!

Mar 1, 2023

Excellent Staff.. My Doc is Caring & the Customer Service is Beyond Amazing.

Feb 24, 2023

The staff was kind, courteous and knowledgeable. I really enjoy my experience when my husband and I get our eyes checked.

Feb 18, 2023

I'm very pleased everytime I am seen by the Hertzog office in Cabot. Each doctor does a thorough examination.

Feb 12, 2023

Flexible Scheduling. Knowledgeable and friendly Staff. Dr. Lewis educates patient as well as treat/prescribe. Felt valued and confident in billing insurance and my part.

Feb 10, 2023

Service very good professional. But you your lens I got for my glasses 550 dollars is outrageous. I got a pair of new frames and lenses for under 200. I can't believe you gouge people for four times the price of other firms you should be ashamed.

Feb 9, 2023

Every staff member was phenomenal. I could not have asked for a better experience.

Feb 8, 2023

Fast and professional service. All my questions were answered thoroughly.

Feb 8, 2023

Everyone there is absolutely wonderful … very helpful and thorough !!!!

Feb 7, 2023

Dr Hudson and staff did a great job! Customer concerns and satisfaction is their primary goal.

Feb 3, 2023

Excellent visit! Dr Hudson was awesome! She was very professional and answered all of my questions!

Jan 31, 2023

Staff is always so kind , welcoming and professional.

Jan 26, 2023

Absolutely amazing staff and care. Thank you so much for being there for me when I needed an emergency visit

Jan 23, 2023

I'm very grateful for the helpful and friendly staff. My healthy appointment turned into a red eye visit, and everyone was polite and patient the entire time. I'm thankful for the kindness shown and great care that I received. Thank you!

Jan 20, 2023

I always rely on the wonderful ladies in the office to pick my frames! My optometrist really does an amazing job! She had to work extra hard and run extra tests on this last visit. I appreciate the hard work of the entire staff. Thank you!

Jan 14, 2023

Everyone's always very friendly and professional, they always try to help with my contact lenses issues and try to get me the best fit and options I can try. Super easy to work with and talk to.

Jan 14, 2023

I always love my yearly visit. Great crew.

Jan 11, 2023

Easy and rapid check in and very short wait time before being screened and seen by Dr. Hertzog

Jan 11, 2023

It's always a good day when I get to come in and see Dr. Hertzog and his staff! Thank you for always taking good care of my eyes! Your office is like sitting down and visiting with old friends! Jackie Fowler

Jan 10, 2023

Very little wait time. Staff is always very professional and friendly. Enjoyed my visit with doctor Hudson. And I look forward to wearing my new glasses.

Jan 7, 2023

The girls here are wonderful! They are comforting and so helpfull! Doubt I'll ever go anywhere else!

Dec 29, 2022

I am so glad that I am being helped with my vision issues.

Dec 23, 2022

We were able to complete the appointment quickly and there was no pressure to purchase products

Dec 23, 2022

I have been using the Hertzog clinic in Cabot and Jacksonville for years. Very pleased with the staff and Dr. James. Always willing to help and explain.

Dec 22, 2022

everyone there was very professional and courteous

Dec 21, 2022

We love Hertzog! We’ve seen 2 different Doctors and have loved both of them! Very knowledgeable, friendly and amazing with my kids!

Dec 20, 2022

Always a welcoming staff and expert care with Dr Charity

Dec 16, 2022

Everyone is very nice and I love that there are no "surprise" charges.

Dec 16, 2022

First time to get an eye exam and everything was explained to me as it was happening and the staff was friendly and fast.

Dec 14, 2022

Always fast and friendly. Even though I no longer have business in Cabot I will drive as far as need be to see Dr H!

Dec 10, 2022

Entire staff was friendly and helpful. Atmosphere was welcoming.

Dec 9, 2022

Everyone was extremely friendly and helpful. I was a wonderful first visit!

Dec 9, 2022

Always courteous staff, seen promptly, eye Care excellent and questions answered . Always given information on condition of my eyes, Dr. Herzog very concerned about his patients.

Dec 9, 2022

Always friendly, professional and take time to be concerned with your vision questions.

Dec 7, 2022

Very professional but down to earth. They explain everything

Dec 6, 2022

Always receive the best service!!!

Dec 6, 2022

I always feel that Dr.Lewis is very attentive and listens to my concerns.

Dec 5, 2022

Love going to this clinic! Everyone that works there is extremely welcoming and so helpful!

Dec 5, 2022

Have been going here for years. Always friendly and professional.

Dec 5, 2022

I had something in my eye for 2 weeks and was able to be seen the day I called about it in Jville. The ladies were very friendly and prompt out front working around the desk. The eye dr I seen was very knowledgeable and careful with me. I’m a big baby, so I couldn’t have asked for better treatment. Give the Gals a great Christmas Bonus. They deserve it.

Dec 2, 2022

I love this clinic and Dr. Charity! They have always made time to see me and my whole family. Everyone is always so nice and helpful.

Dec 2, 2022

Awesome staff! Great experience every time.

Nov 29, 2022

The folks at this office are wonderful and inviting! Dr. Hudson and her support staff have a great bedside manner, and take the time to listen and help. Won’t go anywhere else, as this is by far the best group I’ve ever seen! I am a diabetic, so I go regularly to the eye doctor. Thanks Dr. Hudson!!!

Nov 19, 2022

Professional service as always

Nov 17, 2022

My visit was professional and very relaxed at the same time. Top notch service and not too stuffy!!

Nov 16, 2022

Excellent practice, excellent care!

Nov 16, 2022

Very good service Both my wife and I are pleased with Dr Hertzog.

Nov 10, 2022

Everyone in the office is always the kindest and extremely helpful!

Nov 10, 2022

I would rate this office and people the highest rating! Everyone was awesome!

Nov 9, 2022

Alexis was super sweet and helpful when I was making my appointment. The two girls (sorry, don't recall their names) who started my exam and took the picture of my eyeballs were really nice and very attentive to all my questions. Dr. Hudson was very thorough and listened to all my concerns. Brittany and Ashley were so sweet and helpful, and patient, when helping me pick out frames, and again when I came in to pick up my glasses. I have already posted my thoughts about Herzog Family Eye Care on my Facebook page, and I will definitely be back for all my eye care needs!

Nov 9, 2022

Great facility and staff! Very patient w my kids and super friendly!

Nov 9, 2022

Wonderful staff!! Always meets our eye needs, super accommodating to service members with service dogs.

Nov 8, 2022

Dr. Hudson is absolutely incredible! Very good in explaining and answers all the questions I had not only this time but other visits too.

Nov 5, 2022

Always friendly and helpful.

Nov 4, 2022

The staff and the doctor are all very friendly and helpful. One of the staff repaired and cleaned my current pair of glasses.

Nov 2, 2022

Great visit, very sweet workers. I always have a great experience with the Hertzog team.

Oct 30, 2022

I have been going to Hertzog for many years. The friendly service and true concern for their patients is why I do not go anywhere else.

Oct 29, 2022

I enjoy going to any visit to a Doctor where everything thing is handled in a timely and professional manner.

Oct 29, 2022

I truly enjoy this offices staff and dr. I highly recommend this location.

Oct 26, 2022

Very helpful and kind was everyone

Oct 25, 2022

I cannot imagine having anyone else take care of my vision needs!!!

Oct 20, 2022

In and out quickly, very professional.

Oct 19, 2022

Excellent service and very friendly staff. Would recommend this office to everyone.

Oct 18, 2022

Great people and very friendly

Oct 14, 2022

Staff are friendly & courteous. Dr. Hudson is very pleasant, knowledgeable, and explains everything. Great group of people.

Oct 14, 2022

Staff was very friendly and Dr explained what was going on.

Sep 28, 2022

Always treated kindly. Never rushed and always answer any & all questions!!

Sep 23, 2022

Hertzog Family Eye Care is quick to see you if you have a problem & they have the modern equipment & knowledge needed to make sure your eyes stay healthy.

Sep 23, 2022

Excellent staff and Dr. Lewis is phenomenal.

Sep 21, 2022

Staff is friendly and knowledgeable. Dr. Lewis educates on procedure and medication options and considers the whole person in her recommendations. Consistently good experience.

Sep 20, 2022

Very pleased with the service I received. From the receptionist to the doctor to the person that picked out my glasses

Sep 15, 2022

I had very good service, thank you

Sep 8, 2022

Wonderful staff. They are all very patient with my little girl. Always polite and courteous with any needs I call for.

Sep 8, 2022

Friendly service from the front desk to the back. Dr. James Hertzog is the best.

Sep 7, 2022

As always, all staff were amazing! Everyone was super helpful and kind.

Sep 2, 2022

Very knowledgeable and thorough. And everyone is so great!

Sep 1, 2022

Dr. Herzog and his staff are the best!!

Aug 31, 2022

The best optometrists in the business, they treat you well and do what it takes to make you feel special. They are the leader in my opinion

Aug 30, 2022

Very friendly tech. & doc. Very through. All around Very pleasant experience! Recommend them very highly!

Aug 30, 2022

I am very happy with Hertzog Family Eye Care and all the employees there. It is well worth my drive from Searcy and would not want another doctor.

Aug 30, 2022

From the moment I walked in I felt welcome and the exam was very thorough. Dr. Lewis explained everything so that I could understand and answered all of my questions. Would recommend this office and staff to anyone

Aug 26, 2022

Excellent customer service

Aug 24, 2022

Charity is superb at her job. She has the best patient interactions I have experienced. If all were like her, this would be an excellent world to live in.

Aug 23, 2022

As always, I was treated like family by the staff. Dr Lewis is the most thorough, caring, knowledgeable eye doctor I've ever had. I will without a doubt stick with her for as long as I can.

Aug 19, 2022

Had to wait maybe 5 minutes longer than my appointment time. Everyone was professional and curteous. The exam was performed in a timely manner and I didn't have to wait long for the eye doctor.

Aug 12, 2022

Very professional , friendly and courtesy.

Aug 9, 2022

Love, the Hertzog family and staff . Always professional and kind .

Aug 9, 2022

I had a great appointment everyone was very helpful and polite

Aug 8, 2022

Great people and prompt service. Everyone has a friendly attitude and all my appointment times have been honored without waiting past the time scheduled. Charity Hertzog is very professional and very concerned about my vision health. She is well above the average level of care I have experienced from other Optometrists. Her practice is equipped with testing equipment that I've never seen without going to a specialist. I would refer anyone looking for new glasses or any eye care issues to call her without a second thought.

Aug 5, 2022

Staff was very helpful and prepared. Dr. Lewis was great. Answered all my questions without hesitation.

Aug 4, 2022

This is such a wonderful eye care office! The whole staff is always professional and welcoming. This was my first visit with Dr. Hudson and she is great! Professional, warm and detail oriented. I have a genetic mutation that makes me more susceptible to certain cancers, including melanoma of the eye. She knew my history and explained what we would be monitoring. Also, very timely. A great experience all around.

Jul 29, 2022

Everything was taken care of professionally. Dr Hertzog and staff are the best!!

Jul 28, 2022

The Hertzog Family Eye Care team are so fantastic! They are friendly and professional.

Jul 27, 2022

Stopped in unannounced and they got me right in and took care of the situation. very nice and punctual

Jul 19, 2022

Another good appointment. Everyone is cheerful and nice. I was seen on time and easy to talk to. Any questions were answered clearly. Thank you

Jul 16, 2022

Service is absolutely mazing. . I am so glad my daughters feel comfortable going there

Jul 16, 2022

I really liked working with Brittany on the selection of glasses. She was very helpful with a great personality

Jul 14, 2022

First time at Jacksonville clinic, I usually use Cabot , but needed in sooner and Jacksonville had an opening,……Everyone from the time you walk through the front door is so friendly, wonderful staff and Dr., very patient and helpful when picking out frames and discussing and explaining options….The clinic manager should be proud of the staff, Great job, this is why I choose Hertzog and will continue, Great Job Jacksonville clinic your Amazing!!!!!! Appt. 07/07/2022

Jul 9, 2022

I am totally happy with all the services rendered. Everyone is top-notch. So glad I chose Hertzog Family Eye Care.

Jul 7, 2022

Excellent service and staff was very friendly and helpful

Jul 2, 2022

Great service, in and out.

Jul 1, 2022

Always easy and painless. The staff here is extremely helpful and compassionate and make every appointment smooth sailing. Always very accommodating. My husband loves them as well

Jun 27, 2022

I really like Dr Lewis. She is very thorough. She listens to your concerns. She discusses issues with you.

Jun 23, 2022

I am always pleased with all the quality of expertise I encounter during my visits to your clinic.

Jun 22, 2022

We have been going here for years! I'm very squeamish about the eye dr and anything with my eyes and they help a lot with that. My kids also love going. Dr. Hertzog made them laugh the whole time we were there yesterday. The staff is excellent and friendly. I couldn't imagine going anywhere else!

Jun 22, 2022

This place is GREAT!! I was looking for a new eye doctor and Dr. Lewis is awesome! The have an awesome scan machine and she took the time to explain my eye scan with me. I'm older and have really bad vision but I have never had a better eye exam!! She is friendly and easy to work with. The office staff was AMAZING! Friendly and helpful. I so appreciated being able to talk through pricing and frames and insurance. They were great at helping me pick out frames. They have MANY cute and affordable frames!! Make your appointment today!!

Jun 17, 2022

Hertzog Family Eye Care is the best you will find! Everyone is kind and helpful from when you check-in to when you leave.

Jun 17, 2022

Dr Lewis and all of the staff I saw were professional, friendly and efficient! Thank you all so much for taking such good care of me.

Jun 15, 2022

It was great. Everyone was so helpful and polite. Will be going back

Jun 14, 2022

I was extremely pleased with the service I was given, everyone was professional. I have another appointment in a month and expect the same service.

Jun 14, 2022

team working together. The team have you in and out quickly. All so friendly. Recommend

Jun 14, 2022

You folks do a very good job very nice people

Jun 13, 2022

Followed carefully by Dr. Herzog, have all my questions answered, and grateful for the care received.

Jun 13, 2022

I appreciate the right to the point and always so nice ty.

Jun 6, 2022

My experience withHertzog Family Eye Care was just awesome, they were pleasant, thoughtful and Kind. Thank you for all you have done.🌺

Jun 1, 2022

Dr. Mitzi is wonderful and her staff is so kind and supportive

Jun 1, 2022

Excellent service, everything explained in great detail & with clarity!

Jun 1, 2022

Very prompt and very professional. And I got new glasses for less than what I was expecting which was a nice surprise. Thank you.

May 25, 2022

Minimal waiting time, very pleasant staff.

May 25, 2022

Everything went well with my appointment. The employees were friendly and very nice and were well educated in their task. There was very little wait time from my appointment time.

May 18, 2022

fantastic experience, wonderful staff and thoroughly professional doctors.

May 17, 2022

Everyone was friendly and professional. Will come back

May 13, 2022

Dr Lewis was informative and professional. Her explanations were easy to understand. Our glasses tech was also professional and took the time to find out what we wanted in our glasses selection.

May 6, 2022

Excellent , professional and courteous. Follow up scheduled.

May 3, 2022

We always have a wonderful experience such a friendly staff. We appreciate everything y’all do ❤️

May 1, 2022

The staff is great. I had complete instructions during all exams. I received honest help picking out frames and lenses. I won't go anywhere else now.

Apr 30, 2022

Outstanding! (As always)

Apr 29, 2022

Excellent staff & service!!!

Apr 28, 2022

Always so efficient and no excessive wait time for appointments.

Apr 28, 2022

My visit was terrific, every one was so nice, and right on time. See you soon to pick up my glass !!

Apr 27, 2022

First time visit. Everyone was so nice and helpful. We just moved to Arkansas recently, so searching for the Drs we needed to see was hard. I am so glad I found this office. It was definitely the right choice for me!!

Apr 27, 2022

Always a good experience for us

Apr 26, 2022

Five star service. I needed an emergency appointment and was seen within a few hours of calling. The staff and doctors are always attentive and friendly. They listened to and addressed every concern I had.

Apr 20, 2022

Wonderful experience. Great staff and doctors.

Apr 20, 2022

We ALWAYS have the most caring, knowledgeable, kind staff! From the second you walk in, you feel like family! Keep up the great work!!!!

Apr 20, 2022

Very professional, friendly and caring people.

Apr 19, 2022

Great professional service

Apr 19, 2022

Dr. Hertzog has been the utmost best when it comes to my eye health. He is constantly letting me know if progresses made and down turns… I could not be more pleased with him as my Optometrist!!!!

Apr 19, 2022

When I arrived for my appt I was a little early and the check in process was easy. All my new patient paperwork was completed online and I signed one pice of paper at the office. At that time I took a seat in the lobby, it was super clean and had ample seating. I did not have to wait long before I was taken back to start the exam process. The ladies were super friendly and very thorough with questions and answers. Dr. Hudson was quickly in my room and walked me through the exam and made sure I was comfortable and that I understood everything completely. After my exam they had all of my insurance information and what was my copay and what the insurance paid for, she did call the lab to answer a couple questions and I was pleasantly pleased with the cost of my new glasses. She even used my favorite frames. I would tell everyone to use Hertzog Family Eye Care for all their family eye care.

Apr 12, 2022

Awesome place and awesome people.

Apr 12, 2022

Great family atmosphere! Very knowledgeable staff!

Apr 11, 2022

Great experience! Was in and out very quickly. Very nice staff, and office.

Apr 7, 2022

Everything was good but the glasses broke within 3 months

Apr 7, 2022

Very good experience. Very quick and easy. Really liked the Doctor. Laura is always so nice at the front desk.

Apr 7, 2022

Awesome place to be seen! Always helpful and they always take care of my kids!

Apr 5, 2022

Everyone was amazing good answer all questions

Mar 30, 2022

Greeted upon arrival no wait time and everything was explained from start to finish

Mar 30, 2022

I have never been so impressed with the level of caring. The technology was very impressive. The selection of eyeglasses is vast. I highly recommend this place!

Mar 29, 2022

Prompt care. Knowledgeable and friendly staff. Great visit!

Mar 29, 2022

My appointment was efficient & suited my needs for my check-up. I appreciate the clear & concise information that was given to me.

Mar 28, 2022

As always, contact fitting and exams are done professionally with plenty of explanation and no rush. Eye sight options are given and discussed. Could not be happier with Hertzog.

Mar 28, 2022

Always so friendly and helpful!

Mar 23, 2022

Everybody is very nice and does a good job. The liked my new doctor very much.

Mar 22, 2022

Staff was knowledge and timely.

Mar 19, 2022

Professional service with all personel

Mar 18, 2022

Very Nice staff and Doctor, Quick in and out.

Mar 12, 2022

Couldn't ask for a better Eye Clinic, everyone there are friendly and you're always smiling and they make you feel like part of the team there

Mar 10, 2022

I had a slight emergency concerning my vision late in the afternoon. I called the office, answered a few questions, and was told to come on in to be seen. Thankfully, it was nothing serious. But I appreciate the concern and quick response of the Hertzog Clinic. They are the best!!

Mar 10, 2022

We loved visit the office! We appreciate how friendly, clean, and personal the appointment was. And most of all, it was great to see all the smiling faces!

Mar 3, 2022

Very caring and helped me and explained the process of the exam.

Mar 2, 2022

Absolutely amazing staff!! They were so nice and I felt not just like a patient!!

Feb 26, 2022

Extraordinary care and service!

Feb 24, 2022

I was very pleased with my experience with Dr. Hudson and the staff.

Feb 23, 2022

The staff is friendly and helpful as well as effocient. Dr Hertzog was great as usual. I may have been there a total of 25minutes👏👏

Feb 22, 2022

My first visit was amazing I am very proud to say I have recommended you to my family

Feb 22, 2022

The staff are amazing at the Jacksonville location. When looking for a new eye doctor they were the first I called but Jennifer who answered the phone was so amazing and ready to help I didn't even bother trying to call the other clinics I was considering. I'm so glad I found them I would definitely recommend them to everyone!

Feb 22, 2022

Great friendly staff. Very helpful with my care after lasik.

Feb 22, 2022

10/10 recommend! Staff were amazing! Patient, friendly, knowledgeable!

Jan 17, 2022

Always get in and out very fast. Great attention paid to my aftercare for Lasik and my enhancement.

Dec 21, 2021

I receive excellant care from all the staff.

Dec 21, 2021

Best eye care place I’ve ever been to!!!

Dec 16, 2021

Very helpful and professional.

Dec 2, 2021

Great visit, friendly staff and everything was on time.

Nov 5, 2021

Great staff. Very personable. So helpful anytime I’ve been.

Nov 4, 2021

I always have a great experience here. Everyone is so nice

Oct 29, 2021

Dr. Hudson and the awesome staff were phenomenal with my 5 year old who came in for his very first yearly eye visit. He was nervous and scared, but they made sure to explain every step to him and reassured him throughout the visit that everything was going to be just fine! I am so grateful for you ladies. Thank you all for making his eye doctor experience a pleasant one! I also had my eye appointment at the same time and they were so helpful with finding a pair of glasses that I felt good about wearing since I am new to wearing glasses. I will 💯 recommend you guys to everyone I know!

Oct 29, 2021

They did a fabulous job!!

Oct 27, 2021

I’m a long-term client and continue to drive back for appointments even after we moved out of the area. The office is run in a professional and timely manner and everyone who works there is very courteous and helpful.

Oct 26, 2021

Very nice courteous staff

Oct 23, 2021

The staff were very friendly and patient. I didn't feel rushed during a first-time contact fitting and had a cheerleader encouraging me throughout the process. The office is well maintained and clean. Definitely recommend!

Oct 22, 2021

Everyone was so nice and extremely helpful from the time we walked in until we left. Dr. Hertzog was very patient and explained everything as he was doing it and gladly answered all of our questions.

Oct 21, 2021

Had a great visit while I was there and all the staff were real helpful. Would recommend your service to all

Oct 17, 2021

Great place, great people to be seen by!

Oct 16, 2021

Very polite and professional as soon as I walked in the door. Dr. Lewis and her staff are to be commended on cleanliness and pride in their professions. I was impressed with the OptiMap machine and more impressed with Dr. Lewis’ knowledge and skill in working with the latest equipment. Would highly recommend!

Oct 15, 2021

They’re very friendly and professional staff. I was grateful they got me in quickly.

Oct 15, 2021

Always a wonderful experience! Everyone is friendly and very professional and very knowledgeable. All questions are answered and waiting time is short.

Oct 13, 2021

It's always easy to schedule and confirm appointments and the and working with the staff is a pleasure.

Oct 12, 2021

All the staff at this eye doctors office were very helpful and nice! We will definitely be going back!

Oct 7, 2021

Everyone is friendly & efficient.

Oct 5, 2021

We love Hertzog Family Eye Clinic! They are kind, helpful, and they listen to my concerns. They know my kids by their first names and comment on how much they have grown. They have absolutely the best staff ever!

Oct 5, 2021

So grateful for the Eye care received. I am given clear information re: any issues or concerns about my eye testing and inner eye appearance. I have eye concerns that I want exact info about and I am always informed. My questions are answered and explained, should I have questions. Dr. Herzog and his staff are caring and always make me fee comfortable.

Sep 30, 2021

Great and extremely professional team of people

Sep 22, 2021

I wouldn't go anywhere else. The staff at Hertzog is a friendly and caring group of professionals. Best eye care I have ever received. Wholeheartedly recommend.

Sep 15, 2021

Excellent as always. Always professional and friendly. Goes above and beyond to make sure that your visit and needs are taken care of. MS

Sep 15, 2021

Enjoyed the visit...Doctor explained my diagnosis and the long range plan...staff very friendly and helpful...

Sep 10, 2021

Friendly and nice people.

Sep 8, 2021

First visit with Dr. Lewis, and she was great! Gave lots of info and showed genuine care for us! She spunky and knows her stuff! All staff was great, from beginning to end!

Sep 4, 2021

This was my first visit to Hertzog Family Eye Care and I loved it! Dr. Lewis told me things about my eyes I had never heard from previous optometrist. Everyone was so helpful and I loved the girls helping me with choosing the best frame! I live in Conway, but definitely worth the drive! I will highly recommend to my friends! Thanks so much!

Sep 3, 2021

Very wonderful people and service on a 5 star rating would be a 100 star

Sep 1, 2021

Exceptional from start to finish

Aug 31, 2021

Awesome experience as always. Love the doctors and staff. So helpful and thorough and also very streamlined!

Aug 25, 2021

Fantastic visit. Everyone was extremely friendly. Wonderful atmosphere

Aug 21, 2021

It would be nice to have more affordable frame options in shop. We bought frames from your office only once because we never expected the cost to be as high as they were, almost $600 all in. We normally take the script to vision express or online, but it would be great to have a wall of AFFORDABLE and TRENDY frame options from you. Everything else is excellent!

Aug 20, 2021

Wonderful service as always

Aug 18, 2021

The staff and Dr. Lewis were all very friendly, and took time to answer any of my questions. I appreciate the care I received. Thank you

Aug 16, 2021

I really like this eye care center very friendly staff thank you

Aug 13, 2021

I wish to thank Maci Lewis. She found a tear in my right eye that my retina doctor had missed. She called my retina doctor, explained what was going on, and made an appointment for me on the same day!! To me, that's going above and beyond patient care!! If not for her, fluid could have leaked through the tear and detached my retina. Even my retina doctor commented on what " a damn good job " she did on finding it. Again, thank you Maci!!!

Aug 13, 2021

The whole experience was very pleasant, from setting the appointment to picking out glasses. Glad I switched to you all! Have recommended my daughter do the same!

Aug 5, 2021

Great customer service. Took the time to explain each stage of the eye exam. Recommend their services.

Aug 5, 2021

I would recommend Hertzog Eye Care Best Care I found

Jul 30, 2021

I am so glad I found Hertzog Family Eye Care, I have been driving too far each year for my eye exams. I started searching online when I found them. I was very pleased with everyone there. My eye exam was thorough and done with patience. I was very pleased to have found the glasses I wanted.

Jul 29, 2021

I was having flashing in my right eye that could have been something serious. I had called a few other places and no one could see me until later in September. HFEC was able to squeeze me in the same day and give me a retinal exam. They also established me as a patient and set up an annual exam. I would highly recommend HFEC for their high level of patient/customer service, professionalism, and kindness.

Jul 29, 2021

This is the best eye care place hands down. They know you and you would believe that you have known them forever. The care is great from the time you walk in the door till you leave. They are only getting better with age like a fine wine.

Jul 29, 2021

Always a very pleasant experience when I come in the office. All employees are so very kind and accommodating to my needs.

Jul 28, 2021

Real good service--the best ever-- fast app. time --nice people close to home--would be nice have list of charges what ins. paid and so on---plan to use you guys from now on--Tommy

Jul 28, 2021

Everyone was extremely friendly and helpful! We really enjoyed the visit. We were able to get an eye exam and glasses in less than an 30 minutes!!!

Jul 27, 2021

Always get great service but I was disappointed that the staff was not wearing masks since the number of positive covid cases is going up daily.

Jul 21, 2021

Very polite people fast service. Answered all my questions!

Jul 20, 2021

I was pleased with every aspect of the service I had here.

Jul 17, 2021

I always have a great experience on my appointments, always a friendly staff and great atmosphere. Dr. Hertzog always takes time to explain your testing and your options of whatever the problem should be ..

Jul 14, 2021

Staff is great, friendly, very helpful. Great doctor, extremely professional. Ten out of ten for me!

Jul 9, 2021

Very pleasant visit with Doctor Lewis. All of the staff were nice and helpful.

Jul 8, 2021

Was great to have an appointment that started on time. The staff and Dr were prompt and I was in and out for my Yearly Eye Exam.

Jul 5, 2021

So glad My eye health is followed closely and my eye Heath info is given to me at end of visit. With so much to take care due to various eye and health issues it is an issue of concern for me. Grateful that this is handled carefully with excellent feedback.

Jul 1, 2021

Everyone was helpful and kind.

Jun 30, 2021

I was impressed with the friendly, professional attitude that I received while I was there.

Jun 25, 2021

Staff was very nice, professional, and courteous!

Jun 18, 2021

I always feel comfortable & well cared for at Hertzog Family Eye Care & yesterday was no different.

Jun 18, 2021

Always treated in a professional manner. Staff helped me pick out my new glasses and always there to answer questions.

Jun 17, 2021

Super super nice very professional I had to bring my two kids and the entire staff was helpful and understanding

Jun 17, 2021

Thank you Dr. Lewis and staff at Dr. Hertzog's office for treating my eye emergency with tact and concern. Helping me get over that irritation was a blessing I could not have had better care.

Jun 12, 2021

Yesterday was my first time to visit Hertzog and they were fabulous. Was completely satisfied from the time I walked in the door until the time I left. The doctor was very thorough and she explained to me in detail exactly what’s going on with my eyesight. Everyone was very friendly and very helpful. I’ve definitely found my hometown optometrist!!!

Jun 11, 2021

Great doctors. The staff is very helpful. They are friendly and really easy to work with when scheduling or picking out glasses.

Jun 11, 2021

It was my first visit. Everyone was kind and helpful.

Jun 10, 2021

The staff were very friendly and helpful. I felt I had the doctors complete attention and she took care to answer my questions! I would highly recommend this clinic.

Jun 8, 2021

Dr. Hertzog and staff always do a great job. Our entire household uses them.

Jun 6, 2021

Every time I come here I feel welcomed once I walk through the door. Everyone is so nice the whole time and explains every machine and procedure they will do during my visit. I have had nothing but wonderful visits here.

Jun 4, 2021

The service I received was excellent. The staff was all outstanding and very professional. I love Dr. Hertzog and his staff. They are prompt and efficient. Thanks.

May 29, 2021

Dr Maci Lewis and staff were pleasant, answered my questions to my understanding. They take time for you and are personable

May 29, 2021

Staff is always nice and courteous. Ensures you are getting the best care and products.

May 28, 2021

Dr. Chase would not look me in the eyes when he was talking to me. He would look away. It made me feel like he didn't care about my appointment, The girl that fitted me for the contacts just told me to put them in and to come to the front desk when finished. I booked my follow up appt and left. I was sitting in the car fixing to leave and had to go back in to ask for a lens case and solution. I also had to ask what I would have to pay for the contacts when I returned after my follow up visit. With this being said, I will probably not return for my next years visit.

May 27, 2021

Very pleased with staff and Dr. Lewis.

May 26, 2021

Everyone at this office was very courteous and got me in and out very quickly. The Dr. was very thorough and I needed no changes.

May 25, 2021

Great service!I loved the people here! Everyone was helpful and the staff was knowledgeable.

May 24, 2021

Dr. Charity and her staff are the best! Friendly every time, and never long wait times!! In and out pretty quick, and they were understanding that I had to bring my 2 year old with me! I always recommend Dr. Hertzog when people ask for eye doctor recommendations.

May 21, 2021

Great professional service

May 20, 2021

Very friendly staff & the Dr.‘s Herzog are always friendly & remember you!

May 20, 2021

First time ever coming to this eye care center and they’re were so kind and amazing. We came to get my daughters eyes checked and they made her feel so comfortable! Probably one of the best teams I’ve ever experienced. Will be coming back for sure!

May 14, 2021

Everyone at Hertzog Eye Care is terrific!

May 14, 2021

Friendly, well trained and told me just what was being tested and how I was doing. Tests were for a possibility of glaucoma that ran in my family. Very well pleased with all that was done.

May 13, 2021

Clean and very friendly atmosphere. Also, staff was very patient with a 3 year old.

May 13, 2021

Wonderful experience. The staff is very friendly and professional, if you have a question they have an answer. I will be a client for life with them because of the level of care the entire staff gave. I highly recommend Hertzog for your whole family’s eye care.

May 12, 2021

I've seen both Dr James Hertzog and Dr Charity Hertzog. They both take the time to talk and explain everything, and watch things closely based on my medications, etc. I trust them, and glad I found someone I could use long-term.

May 11, 2021

This was my first visit to Hertzog Family Eye Care in Cabot. All the staff was super nice, friendly, knowledgeable and prompt. Dr. Charity took time to answer questions I had about my eyes and Laser surgery. She explained everything in detail. I look forward to Dr. Charity and her staff to be my eye care professionals for life. I would highly recommend Hertzog Family Eye Care for anyone looking for eye care.

May 11, 2021

My visit on Thursday was great! Everyone was so friendly which made the exam a breeze. I will recommend Hertzog Family Eye Care from now on!

May 7, 2021

The most amazing staff I've ever had the pleasure of meeting.

May 7, 2021

I love Hertzog Family Eye Care. They are some of the nicest people and willing to actually listen to their patients needs.

May 4, 2021

Very awesome and friendly staff. Never felt so comfortable at the eye doctor!

May 4, 2021

Everyone was fabulous from walking in the door to walking out the door. Couldn't ask for a better experience.

May 3, 2021

Great friendly service everytime!

May 3, 2021

I was very pleased with my visit to Hertzog Family Eye Care in Cabot. The staff was friendly and knowledgeable. The eye exam was thorough and performed by a caring, experienced, eye doctor who took time to explain the results of the exam and the state of my vision and eye health. I will definitely return in the future for eyecare when needed.

May 2, 2021

Very thorough eye exam, friendly and knowledgeable staff took the time to go over every aspect of the exam and make sure that we understood all of the results and suggested care going forward. Absolutely will recommend.

Apr 20, 2021

I was very impressed. The woman who helped me pick my glasses (sorry) forget name. She more than happily picked out numerous purple frames to try on. She sat with me and explained why certain shapes that fit right or wrong on my nose or for centering. Actually sat w me to see how the frames looked on me. I have never had that kind of service. Especially at Jax office. It was a wonderful visit.

Apr 16, 2021

it' always an enjoyable time when i have an appointment with Dr. James The staff are great people and are always friendly and helpful

Apr 14, 2021

l was very pleased with how helpful the clinic was. I felt Dr Lewis was very thorough.

Apr 13, 2021

The staff was very friendly. Ty.

Apr 13, 2021

Very personable and professional

Apr 8, 2021

Great customer service from beginning to end of visit.

Apr 7, 2021

I just had the best experience with Herzog!! My Dr was wonderful, staff was friendly and bubbly and everything just went perfectly! Thanks Herzog! A+ experience.

Apr 6, 2021

Great staff, Doctor was great at explaining everything. Overall a fantastic experience!

Apr 4, 2021

Everyone was so nice and attentive!

Apr 3, 2021

I recently moved to Austin and needed to find an optometrist. I contacted Hertzog Eye Care and they scheduled me promptly. I was impressed by the friendliness and professionalism during my examination. I was seen at my appointed time and all my expectations were satisfied. Dr. Micki and all the staff did a great job! I would highly recommend.

Mar 31, 2021

Dr. Lewis was very professional and informative. Her eye exam seemed thorough and she answered all of my questions. Brittany was friendly and helped me pick out the frames I need that best fit my prescription.

Mar 30, 2021

Everyone is so nice and helpful.

Mar 30, 2021

Clean friendly environment, professional fast service. I was surprised that they saw me the day I called. I was referred by another Doctor who was on vacation, I intend to stay with the Hertzog team. Thanks!

Mar 26, 2021

Great and friendly staff!

Mar 25, 2021

Very good service. Very friendly people.

Mar 25, 2021

Dr.Lewis was amazing. She passed my expectations. Stephanie was also terrific!

Mar 23, 2021

Everyone at Hertzog Family Eye Care is friendly and helpful! There is very little "waiting in the waiting room" time. You get right in for your appointment time.

Mar 19, 2021

Everything was fantastic thank you all for you all’s help

Mar 18, 2021

Thank you all for wonderful service my cousin she is one you all customers. Lorene Hopper.

Mar 18, 2021

Very kind and welcoming. I was a squeeze in because of an injury which I’m sure lead to my wait. Was pleased they saw me since I had a work injury and my normal guy was out of town. Would highly recommend.

Mar 17, 2021

Always Kind, listens to your concerns & needs.. Offer options and are very detailed!!

Mar 17, 2021

Everyone was nice, smiling, helpful, and took time to answer questions.

Mar 17, 2021

Everything went very well

Mar 17, 2021

Triple A+ service! Staff is very knowledgeable and I would recommend them to anyone looking for an eye exam, glasses and contacts! Prices are very reasonable!

Mar 16, 2021

Absolutely amazing staff members! These ladies welcomed me as if I have been a patient for years! And not just friendly but on a personal level. Highly recommend to anyone searching for a new eye doctor.

Mar 13, 2021

Dr. Charity Hertzog and her team are the best. I’ve had very uncomfortable and dry eyes due to an autoimmune disease I have, thus causing some issues with my contacts. Dr, Hertzog took my complaint seriously and listened to me very intentionally. She did some testing and saw how dry and inflamed my eyes are. She immediately switched me to daily contacts that are more suitable for dry eyes, as well as prescribed me special eye drops. So thankful for her help and expertise! Her staff is all exceptionally kind and helpful too.

Mar 12, 2021