Reviews

As always the most amazing people ever!

Dec 8, 2023

Fast, efficient and friendly!!

Dec 6, 2023

Very laidback atmosphere but professional.

Dec 2, 2023

As always It is wonderful to have such great ladies taking care of something that is very important. Your eyes,, Saw a New Dr. She’s great!! Thank you!!

Dec 1, 2023

The treatment I received was excellent. Dr. Hertzog answered all my questions regarding my eyesight, cataracts, health issues and made sure I understood what I was being told. My only complaint had nothing to do with the service I received, but I wasn't prepared for the increase in the cost of glasses, especially the lenses I require. However, to be fair, I have not seen Dr. Hertzog in almost 10 years, so maybe that rate of inflation isn't that unrealistic.

Nov 28, 2023

The staff is always VERT friendly and Dr. Hertzog is thorough and always explains what they are looking for and at. The use state-of-the-art equipment and believe me, not having to have my eyes dilated is a BIG thing for me. I leave knowing that my eyesight was their number one concern. I highly recommend them for your eyecare needs.

Nov 28, 2023

Always a great experience! Staff is very patient and personable. I can’t imagine going elsewhere.

Nov 28, 2023

I was seen and taken care of quickly and efficiently. Thank you.

Nov 21, 2023

Dr. Hertzog is a wonderful optometrist. His Jacksonville staff is so pleasant and kind. It’s always a great experience.

Nov 17, 2023

All the staff members are efficient, cordial, and helpful.

Nov 11, 2023

Very professional and caring people. They listen and work with you. Make you feel like you are more than just a patient.

Nov 11, 2023

Hertzog Family Eye Care is great! The staff is very friendly and helpful. They use equipment that makes your visit quick and painless. Dr. Hudson takes her time to get to know you, and assess your needs. I 100% recommend this clinic!

Nov 11, 2023

Great visit! Very prompt and professional. Very good job of explaining things.

Nov 8, 2023

Girls at front desk were all very friendly and accommodating. Dr. Hudson was very kind and knowledgeable and helpful in addressing my issues with singles.

Nov 4, 2023

Doctor and all the staff are always friendly and professional.

Nov 3, 2023

I was able to get an appointment in the Jacksonville office within a few days.The staff and Dr. Eva Hudson were very sweet and professional. The gals even helped me find the right glasses in the style I preferred.. Also appreciated getting in and out pretty quickly to move on with my day! Thanks to all the ladies!

Nov 1, 2023

Dr Hertzog is the Best in eye care. I was way overdue on my eye exam. I ended up having to purchase my first pair of eye glasses at age 53. I completely trust him and his team with my eye care. I would recommend them to all my family & friends.

Oct 31, 2023

Dr Charity is very thorough and communicates superbly. I feel I’m getting the very best treatment possible at Hertzog eye care. The selection of glasses is awesome

Oct 31, 2023

Great staff, always a pleasant experience!

Oct 29, 2023

As always, everyone treated me like gold. I had a scheduled appointment and they were able to bump me up due to a cancellation, which made it so much more convenient for me! I love the staff and Dr. Hudson is wonderful to deal with and explains everything so well! Definitely never leaving. Our whole family goes here! Thanks Hertzog Family Eye Care!!!

Oct 28, 2023

I trust Charity Hertzog with my eyes! I am sorry I forgot the name of the woman who helped me pick my glasses. She actually participated in what fit my face, my nose, and the position of my eyes. No one has ever spent that much time making sure I was getting a good fit. Not just someone grabbing a pair of glasses just because they like them. It was a great experience!!!

Oct 27, 2023

Great exam. Dr Hudson did an outstanding job very good in explaining everything. I will me back.

Oct 27, 2023

Love my eye doctor and all the staff is very nice!

Oct 25, 2023

I am always assured that I am cared for at this clinic! Gratefu!

Oct 25, 2023

The staff was as always very professional. I was made to feel like an important customer. My time was respected.

Oct 24, 2023

Everyone is so professional and pleasant. Thanks for everything

Oct 24, 2023

I do like the clinic and the staff members are great. I felt comfortable with everyone that was involved in my care. THank you.

Oct 24, 2023

Efficient and friendly - best eye doctor and clinic I’ve ever used

Oct 24, 2023

Everything was good I was very pleased with my visit

Oct 21, 2023

Great eye doctors, great staff. They are great at there job and love to help with any questions you have. We have been going here for years because they are so kind.

Oct 19, 2023

Timely courteous and professional

Oct 18, 2023

Everybody here is very friendly and happy. Always treats me great every time.

Oct 18, 2023

I enjoy coming to Hertzog. I have always been treating as a valued patient. Dr. Lewis is the best and very attentive.

Oct 13, 2023

I’ve been a long time client and have always received quality care and service.

Oct 11, 2023

We like our eye doctor great atmosphere

Oct 10, 2023

Awesome as always Top notch

Oct 7, 2023

I was very satisfied with my appointment Friday. I was seen on time and was explained exactly how my eyes are doing and all my questions and request were taken care of. Your staff are doing an excellent job. Don’t change anything.

Oct 7, 2023

Great staff. Great selection and great service. Called to make an appointment in jville, there were no openings that day, the kind lady was able to set up an appt at thier alternative location in Cabot. My opinion that's service... she straight up told me they couldn't take me there but took the time to dig deeper within the company to help me as well as keep that business within the company

Oct 5, 2023

Dr. Hudson is the best. As well as is the rest of the staff. We really appreciate the extra time, and effort everyone takes to see to out vision care.

Oct 5, 2023

Always great, timely and professional.

Oct 5, 2023

I like using Hertzog Family Eye Care. I feel that they always do a good job.

Oct 2, 2023

Dr Hertzog is great and his staff is so kind and friendly! I trust Dr Hertzog completely with his care and treatment of my glaucoma. And, his refractions are always right on when needing a new prescription for glasses.

Sep 26, 2023

Everyone is so nice and helpful!

Sep 22, 2023

Confident after each visit that my eyes at 79 are in a safe place and what changes occur etc. grateful

Sep 22, 2023

Everything went great, give them 5 stars

Sep 20, 2023

I have always had a very good experience while visiting your offices. All of your assistants are welcoming and very capable. I definitely give you and your staff a 5-Star rating.

Sep 20, 2023

Always a pleasant experience to go to Hertzog . Everyone is very nice to deal with.

Sep 16, 2023

Excellent care and service

Sep 14, 2023

They are always on time, kind and polite. Dr. Hudson is absolutely outstanding! Probably the best one I have ever had!

Sep 14, 2023

Some staff seemed less interested having to work on a Friday afternoon. Body language kept looking at watches for time or messages. Some were great (Ashley with getting my contacts) some were not (Brittany seemed irritated).

Sep 10, 2023

They are great.Very professional and friendly.

Sep 7, 2023

very good service Always enjoy seeing Dr Herzog.

Sep 7, 2023

Very thorough exam from Dr. James Hertzog. He explained what he was seeing in relation to my eye scans as well as exam. Everyone in the office was very professional.

Sep 6, 2023

Every person at Hertzog’s is friendly and cooperative. They answer questions quickly and help with anything I need. Very pleasant place for eye exams and getting glasses .

Sep 2, 2023

Always a great experience. Everyone is professional and friendly.

Aug 31, 2023

Wonderful office and care. Caring staff and professional care.

Aug 29, 2023

I appreciate Dr Lewis seeing me within a couple of days. The office and Dr Lewis are always so professional anc thorough

Aug 26, 2023

I love the friendly punctual service. The staff members are a 12/10! Appointments are punctual and very little wait if any pass your appointment time. I recommend Hertzog’s to everyone who desires too rate quality care.

Aug 26, 2023

As always was a fantastic and informative visit. Service was great.

Aug 24, 2023

5 stars! I highly recommend this team. Everyone in the office is very friendly, knowledgeable and helpful.

Aug 24, 2023

5 stars! They were very helpful with Jason.

Aug 23, 2023

Didn't have to wait long and was in and out in no time. Love the service and the staff

Aug 22, 2023

as always, went to great lengths to explain possible problems. Very friendly and straight forward with her concerns.

Aug 18, 2023

A very professional and pleasurable experience. Entire staff was very friendly and accommodating.

Aug 17, 2023

Professional people all the way short wait time and courteous personnel.

Aug 16, 2023

All staff is courteous, helpful, & prompt. So grateful that my procedure could be completed in house instead of driving into Little Rock. Always treated like family!!

Aug 16, 2023

Very professional and caring Dr. And staff. Easy to talk to and helpful with all my questions. Takes care of the patients.

Aug 12, 2023

Great service. Everyone is friendly

Aug 10, 2023

Great experience and many frames to choose from. Everyone is friendly

Aug 10, 2023

Great experience. Everyone is friendly.

Aug 10, 2023

I had what could have been an emergency situation and called just after 8 am. The receptionist was very friendly said they would see me as soon as I could get there.

Aug 9, 2023

Always friendly, courteous, caring, professional and make you feel like family. Great options and informative. Awesome!!!!

Aug 8, 2023

very friendly and professional

Aug 8, 2023

All of the staff and the Dr. were super friendly! I would recommend this eye clinic!

Aug 8, 2023

From walking in to final checkout, everyone here is so friendly and professional! Dr. Hudson is great to talk to and listens to my concerns and answers questions with confidence based on knowledge and experience! I love this Doctor’s office and have no intention of changing. I work in Louisville and it’s difficult to get back sometimes. Dr. Hudson offered to send my information to a Doctor closer to where I work, and would rather come to see her regardless of the travel. They’re the greatest and can’t say enough! Thanks Dr. Hudson!

Aug 2, 2023

Professional, helpful, and Dr. Hudson was AMAZING. I’m so glad I was able to come back

Aug 1, 2023

The staff at the eye clinic was friendly and helpful. Dr. Lewis was very professional and has a bubbly personality.

Jul 29, 2023

All went well with my appointment.

Jul 27, 2023

Always a pleasant experience at Hertzog Family Eye Care in Jacksonville!

Jul 25, 2023

Always helpful, friendly, and thorough. Love my glasses!

Jul 23, 2023

I really like Dr Lewis. She is very thorough and listens to what you have to say. I feel confident with her. I highly recommend her

Jul 22, 2023

Everyone is so nice and there is never a long wait

Jul 21, 2023

Great group of people. They explain the results to my understanding. Helped me pick out my glasses and determine what I might want the lenses to include. Been going to them for years and am always please by their customer service.

Jul 20, 2023

Friendly, efficient and helpful

Jul 19, 2023

Everyone was friendly and helpful!

Jul 18, 2023

Great and pretty professional ssiinal

Jul 15, 2023

Competent, thorough, friendly

Jul 12, 2023

I love Dr. James and all his staff. So friendly and professional.

Jul 11, 2023

Hertzog Eye Care provides tests & screenings to ensure my eyes are healthy. The staff listens to me & they are knowledgeable & competent. I feel confident that they are providing me with the best care possible.

Jul 9, 2023

I am always very pleased with all staff for their professionalism, their attention to detail and how they work with me.

Jun 28, 2023

Great experience! My appointment was quick, everyone was really professional and the doctor was super nice and answered all my questions.

Jun 24, 2023

Dr. Hertzog’s office is always very thorough with my eye exam. The entire office staff is nice and friendly from check-in to check-out!

Jun 24, 2023

outstanding all around - I have so enjoyed being your patient for the last three years and look forward to many more years to come.

Jun 22, 2023

I was very pleased with my exam. Very helpful!!

Jun 17, 2023

Dr Lewis is wonderful and her explanation is detailed.

Jun 15, 2023

Always a welcoming, knowledgeable place.

Jun 14, 2023

Our family has had a lot of experience with many different doctors. Dr. Lewis always treats us like family. She's always prompt, treats us well and clearly knows what she's talking about. She will always be my eye doctor!

Jun 9, 2023

This office is special to me. I walked in with issues about my glasses from a fall and they were taken and completely cared for.. before I saw Dr Herzog. They checked me thoroughly! Dr. Herzog, always lets me know what is being checked and how it compares to past and what plan is according to outcomes of tests, ck up findings etc. Feel safe and assured when get check up like that.

Jun 8, 2023

definitely a 5 star rating

Jun 6, 2023

All were so nice and professional. You could tell their hearts were in the right place. Great place you can trust.

Jun 5, 2023

As always, y’all knocked it out of the park! Best of the best!!!! We always feel welcomed and everyone is always so nice and helpful!

Jun 3, 2023

Dr James Hertzog is an outstanding optometrist.

May 31, 2023

Staff was friendly, quick, and super helpful when I was picking out glasses.

May 26, 2023

Great Service. I wouldn't change anything.......wait, you could pay me instead of me paying you.

May 23, 2023

I really am thankful I found Dr. Lewis and Hertzog Eye Care. Very professional and explains everything on my level. I appreciate they are time sensitive to patients and we do not have to wait a long time.

May 18, 2023

This team is amazing from the moment I open the door until I pick up my glasses!

May 17, 2023

Hertzog Family Eye Care is awesome! They have taken care of our eyes for years. They are personable, helpful, and very accomodating. I would not trust my eyes to anyone else.

May 10, 2023

I came in to the Hertzog Family Eye Care in Cabot to have an eye exam and to replace my old, seen-better-days glasses. From the moment my son and I entered the door, we were greeted by a friendly staff. I filled out some paperwork and was helped within 5 mins. I had a great experience and was very pleased with everyone's professionalism. They have a good selection of frames but keep in mind that they might be a bit pricier since they carry mostly popular brands. Nonetheless, I was a happy customer. I highly recommend Hertzog in Cabot!

May 9, 2023

Customer service and clinical personnel are always very professional and personable.

May 6, 2023

;r is always friendly observant and answers questions.

May 6, 2023

It was great, got me in quickly and then took care of problem. Everyone was kind

Apr 23, 2023

All the doctors and staff that I have encountered have been friendly , patient and professional. I would recommend hertzog in Cabot to ANYONE!

Apr 21, 2023

The staff was amazing, very helpful, kind, and sensitive to the needs of my son. I love Hertzog Eye Clinic! Thank you for a good experience!

Apr 19, 2023

Always friendly and seen in a timely manner and always professional and helpful

Apr 15, 2023

Everyone is extremely friendly and the doctors are the best …

Apr 12, 2023

The staff greeted us and was so friendly while answering questions. Dr. Hertzog spent a lot of time with us and really explained our situation.

Apr 12, 2023

Hertzog was not our first stop in Cabot for eye care but they’re our last. Have 4 kiddos, 3 in glasses/contacts. Love that they’ll double up appointments and help it along as well as having everything in house so we don’t have to go shopping elsewhere to make sure glasses are correct. They have a great selection of glasses to pick from. They spent the time the oldest needed to get comfortable with her contacts and that they fit well. Definitely recommend.

Apr 11, 2023

Y'all did amazing you're awesome fantastic and my youngest daughter makayla and my oldest daughter Jillian's loves this clinic

Apr 10, 2023

I am very happy with my service each step of the way.

Apr 5, 2023

Great staff. Doesn’t get any better than this.

Mar 30, 2023

Top rate customer service! Awesome medical care! Thank you!

Mar 30, 2023

Dr Hertzog is professional, down-to-earth, and kind. I believe he truly cares about his patients. I trust his expertise with my vision in general and in treating my glaucoma. He takes the time to explain and listens well. HIs office is nice and it appears like all modern testing equipment is used. The staff is always friendly and knowledgeable. I am very happy overall with Dr. Hertzog and his staff.

Mar 29, 2023

I always love to go to Hertzog! They are always so nice and take their time and answer all of my questions!

Mar 21, 2023

Great eye care! Always friendly and helpful.

Mar 19, 2023

Love your service , your staff and and look forward to my visits. Best in my opinion!

Mar 18, 2023

I feel very informed about issues of my vision after my office visits, know what is done and the plan for future… all my questions are answered and my fears addressed! Grateful.

Mar 18, 2023

I had a great appointment with Dr. Hudson. She fully explained everything so well and excited for my new glasses. Everyone was so professional and efficient from the front to back. Thank you!

Mar 18, 2023

Great service friendly employees

Mar 16, 2023

I am new to Cabot. The staff was friendly. I felt comfortable right away.

Mar 8, 2023

always so great with our daughter. she loves seeing the eye doctor. makes her feel comfortable about being young and wearing glasses.

Mar 7, 2023

Went to Jacksonville office for exam with Dr Hertzog after cataract surgery. Office staff very friendly

Mar 4, 2023

friendly staff and knowledgeable

Mar 1, 2023

Hertzog is amazing. We have seen each Dr. in the office and have loved every one of them. They are so good with my kids. Would definitely recommend them!

Mar 1, 2023

Excellent Staff.. My Doc is Caring & the Customer Service is Beyond Amazing.

Feb 24, 2023

The staff was kind, courteous and knowledgeable. I really enjoy my experience when my husband and I get our eyes checked.

Feb 18, 2023

I'm very pleased everytime I am seen by the Hertzog office in Cabot. Each doctor does a thorough examination.

Feb 12, 2023

Flexible Scheduling. Knowledgeable and friendly Staff. Dr. Lewis educates patient as well as treat/prescribe. Felt valued and confident in billing insurance and my part.

Feb 10, 2023

Service very good professional. But you your lens I got for my glasses 550 dollars is outrageous. I got a pair of new frames and lenses for under 200. I can't believe you gouge people for four times the price of other firms you should be ashamed.

Feb 9, 2023

Every staff member was phenomenal. I could not have asked for a better experience.

Feb 8, 2023

Fast and professional service. All my questions were answered thoroughly.

Feb 8, 2023

Everyone there is absolutely wonderful … very helpful and thorough !!!!

Feb 7, 2023

Dr Hudson and staff did a great job! Customer concerns and satisfaction is their primary goal.

Feb 3, 2023

Excellent visit! Dr Hudson was awesome! She was very professional and answered all of my questions!

Jan 31, 2023

Staff is always so kind , welcoming and professional.

Jan 26, 2023

Absolutely amazing staff and care. Thank you so much for being there for me when I needed an emergency visit

Jan 23, 2023

I'm very grateful for the helpful and friendly staff. My healthy appointment turned into a red eye visit, and everyone was polite and patient the entire time. I'm thankful for the kindness shown and great care that I received. Thank you!

Jan 20, 2023

I always rely on the wonderful ladies in the office to pick my frames! My optometrist really does an amazing job! She had to work extra hard and run extra tests on this last visit. I appreciate the hard work of the entire staff. Thank you!

Jan 14, 2023

Everyone's always very friendly and professional, they always try to help with my contact lenses issues and try to get me the best fit and options I can try. Super easy to work with and talk to.

Jan 14, 2023

I always love my yearly visit. Great crew.

Jan 11, 2023

Easy and rapid check in and very short wait time before being screened and seen by Dr. Hertzog

Jan 11, 2023

It's always a good day when I get to come in and see Dr. Hertzog and his staff! Thank you for always taking good care of my eyes! Your office is like sitting down and visiting with old friends! Jackie Fowler

Jan 10, 2023

Very little wait time. Staff is always very professional and friendly. Enjoyed my visit with doctor Hudson. And I look forward to wearing my new glasses.

Jan 7, 2023

The girls here are wonderful! They are comforting and so helpfull! Doubt I'll ever go anywhere else!

Dec 29, 2022

I am so glad that I am being helped with my vision issues.

Dec 23, 2022

We were able to complete the appointment quickly and there was no pressure to purchase products

Dec 23, 2022

I have been using the Hertzog clinic in Cabot and Jacksonville for years. Very pleased with the staff and Dr. James. Always willing to help and explain.

Dec 22, 2022

everyone there was very professional and courteous

Dec 21, 2022

We love Hertzog! We’ve seen 2 different Doctors and have loved both of them! Very knowledgeable, friendly and amazing with my kids!

Dec 20, 2022

Always a welcoming staff and expert care with Dr Charity

Dec 16, 2022

Everyone is very nice and I love that there are no "surprise" charges.

Dec 16, 2022

First time to get an eye exam and everything was explained to me as it was happening and the staff was friendly and fast.

Dec 14, 2022

Always fast and friendly. Even though I no longer have business in Cabot I will drive as far as need be to see Dr H!

Dec 10, 2022

Entire staff was friendly and helpful. Atmosphere was welcoming.

Dec 9, 2022

Everyone was extremely friendly and helpful. I was a wonderful first visit!

Dec 9, 2022

Always courteous staff, seen promptly, eye Care excellent and questions answered . Always given information on condition of my eyes, Dr. Herzog very concerned about his patients.

Dec 9, 2022

Always friendly, professional and take time to be concerned with your vision questions.

Dec 7, 2022

Very professional but down to earth. They explain everything

Dec 6, 2022

Always receive the best service!!!

Dec 6, 2022

I always feel that Dr.Lewis is very attentive and listens to my concerns.

Dec 5, 2022

Love going to this clinic! Everyone that works there is extremely welcoming and so helpful!

Dec 5, 2022

Have been going here for years. Always friendly and professional.

Dec 5, 2022

I had something in my eye for 2 weeks and was able to be seen the day I called about it in Jville. The ladies were very friendly and prompt out front working around the desk. The eye dr I seen was very knowledgeable and careful with me. I’m a big baby, so I couldn’t have asked for better treatment. Give the Gals a great Christmas Bonus. They deserve it.

Dec 2, 2022

I love this clinic and Dr. Charity! They have always made time to see me and my whole family. Everyone is always so nice and helpful.

Dec 2, 2022

Awesome staff! Great experience every time.

Nov 29, 2022

The folks at this office are wonderful and inviting! Dr. Hudson and her support staff have a great bedside manner, and take the time to listen and help. Won’t go anywhere else, as this is by far the best group I’ve ever seen! I am a diabetic, so I go regularly to the eye doctor. Thanks Dr. Hudson!!!

Nov 19, 2022

Professional service as always

Nov 17, 2022

My visit was professional and very relaxed at the same time. Top notch service and not too stuffy!!

Nov 16, 2022

Excellent practice, excellent care!

Nov 16, 2022

Very good service Both my wife and I are pleased with Dr Hertzog.

Nov 10, 2022

Everyone in the office is always the kindest and extremely helpful!

Nov 10, 2022

I would rate this office and people the highest rating! Everyone was awesome!

Nov 9, 2022

Alexis was super sweet and helpful when I was making my appointment. The two girls (sorry, don't recall their names) who started my exam and took the picture of my eyeballs were really nice and very attentive to all my questions. Dr. Hudson was very thorough and listened to all my concerns. Brittany and Ashley were so sweet and helpful, and patient, when helping me pick out frames, and again when I came in to pick up my glasses. I have already posted my thoughts about Herzog Family Eye Care on my Facebook page, and I will definitely be back for all my eye care needs!

Nov 9, 2022

Great facility and staff! Very patient w my kids and super friendly!

Nov 9, 2022

Wonderful staff!! Always meets our eye needs, super accommodating to service members with service dogs.

Nov 8, 2022

Dr. Hudson is absolutely incredible! Very good in explaining and answers all the questions I had not only this time but other visits too.

Nov 5, 2022

Always friendly and helpful.

Nov 4, 2022

The staff and the doctor are all very friendly and helpful. One of the staff repaired and cleaned my current pair of glasses.

Nov 2, 2022

Great visit, very sweet workers. I always have a great experience with the Hertzog team.

Oct 30, 2022

I have been going to Hertzog for many years. The friendly service and true concern for their patients is why I do not go anywhere else.

Oct 29, 2022

I enjoy going to any visit to a Doctor where everything thing is handled in a timely and professional manner.

Oct 29, 2022

I truly enjoy this offices staff and dr. I highly recommend this location.

Oct 26, 2022

Very helpful and kind was everyone

Oct 25, 2022

I cannot imagine having anyone else take care of my vision needs!!!

Oct 20, 2022

In and out quickly, very professional.

Oct 19, 2022

Excellent service and very friendly staff. Would recommend this office to everyone.

Oct 18, 2022

Great people and very friendly

Oct 14, 2022

Staff are friendly & courteous. Dr. Hudson is very pleasant, knowledgeable, and explains everything. Great group of people.

Oct 14, 2022

Staff was very friendly and Dr explained what was going on.

Sep 28, 2022

Always treated kindly. Never rushed and always answer any & all questions!!

Sep 23, 2022

Hertzog Family Eye Care is quick to see you if you have a problem & they have the modern equipment & knowledge needed to make sure your eyes stay healthy.

Sep 23, 2022

Excellent staff and Dr. Lewis is phenomenal.

Sep 21, 2022

Staff is friendly and knowledgeable. Dr. Lewis educates on procedure and medication options and considers the whole person in her recommendations. Consistently good experience.

Sep 20, 2022

Very pleased with the service I received. From the receptionist to the doctor to the person that picked out my glasses

Sep 15, 2022

I had very good service, thank you

Sep 8, 2022

Wonderful staff. They are all very patient with my little girl. Always polite and courteous with any needs I call for.

Sep 8, 2022

Friendly service from the front desk to the back. Dr. James Hertzog is the best.

Sep 7, 2022

As always, all staff were amazing! Everyone was super helpful and kind.

Sep 2, 2022

Very knowledgeable and thorough. And everyone is so great!

Sep 1, 2022

Dr. Herzog and his staff are the best!!

Aug 31, 2022

The best optometrists in the business, they treat you well and do what it takes to make you feel special. They are the leader in my opinion

Aug 30, 2022

Very friendly tech. & doc. Very through. All around Very pleasant experience! Recommend them very highly!

Aug 30, 2022

I am very happy with Hertzog Family Eye Care and all the employees there. It is well worth my drive from Searcy and would not want another doctor.

Aug 30, 2022

From the moment I walked in I felt welcome and the exam was very thorough. Dr. Lewis explained everything so that I could understand and answered all of my questions. Would recommend this office and staff to anyone

Aug 26, 2022

Excellent customer service

Aug 24, 2022

Charity is superb at her job. She has the best patient interactions I have experienced. If all were like her, this would be an excellent world to live in.

Aug 23, 2022

As always, I was treated like family by the staff. Dr Lewis is the most thorough, caring, knowledgeable eye doctor I've ever had. I will without a doubt stick with her for as long as I can.

Aug 19, 2022

Had to wait maybe 5 minutes longer than my appointment time. Everyone was professional and curteous. The exam was performed in a timely manner and I didn't have to wait long for the eye doctor.

Aug 12, 2022

Very professional , friendly and courtesy.

Aug 9, 2022

Love, the Hertzog family and staff . Always professional and kind .

Aug 9, 2022

I had a great appointment everyone was very helpful and polite

Aug 8, 2022

Great people and prompt service. Everyone has a friendly attitude and all my appointment times have been honored without waiting past the time scheduled. Charity Hertzog is very professional and very concerned about my vision health. She is well above the average level of care I have experienced from other Optometrists. Her practice is equipped with testing equipment that I've never seen without going to a specialist. I would refer anyone looking for new glasses or any eye care issues to call her without a second thought.

Aug 5, 2022

Staff was very helpful and prepared. Dr. Lewis was great. Answered all my questions without hesitation.

Aug 4, 2022

This is such a wonderful eye care office! The whole staff is always professional and welcoming. This was my first visit with Dr. Hudson and she is great! Professional, warm and detail oriented. I have a genetic mutation that makes me more susceptible to certain cancers, including melanoma of the eye. She knew my history and explained what we would be monitoring. Also, very timely. A great experience all around.

Jul 29, 2022

Everything was taken care of professionally. Dr Hertzog and staff are the best!!

Jul 28, 2022

The Hertzog Family Eye Care team are so fantastic! They are friendly and professional.

Jul 27, 2022

Stopped in unannounced and they got me right in and took care of the situation. very nice and punctual

Jul 19, 2022

Another good appointment. Everyone is cheerful and nice. I was seen on time and easy to talk to. Any questions were answered clearly. Thank you

Jul 16, 2022

Service is absolutely mazing. . I am so glad my daughters feel comfortable going there

Jul 16, 2022

I really liked working with Brittany on the selection of glasses. She was very helpful with a great personality

Jul 14, 2022

First time at Jacksonville clinic, I usually use Cabot , but needed in sooner and Jacksonville had an opening,……Everyone from the time you walk through the front door is so friendly, wonderful staff and Dr., very patient and helpful when picking out frames and discussing and explaining options….The clinic manager should be proud of the staff, Great job, this is why I choose Hertzog and will continue, Great Job Jacksonville clinic your Amazing!!!!!! Appt. 07/07/2022

Jul 9, 2022

I am totally happy with all the services rendered. Everyone is top-notch. So glad I chose Hertzog Family Eye Care.

Jul 7, 2022

Excellent service and staff was very friendly and helpful

Jul 2, 2022

Great service, in and out.

Jul 1, 2022

Always easy and painless. The staff here is extremely helpful and compassionate and make every appointment smooth sailing. Always very accommodating. My husband loves them as well

Jun 27, 2022

I really like Dr Lewis. She is very thorough. She listens to your concerns. She discusses issues with you.

Jun 23, 2022

I am always pleased with all the quality of expertise I encounter during my visits to your clinic.

Jun 22, 2022

We have been going here for years! I'm very squeamish about the eye dr and anything with my eyes and they help a lot with that. My kids also love going. Dr. Hertzog made them laugh the whole time we were there yesterday. The staff is excellent and friendly. I couldn't imagine going anywhere else!

Jun 22, 2022

This place is GREAT!! I was looking for a new eye doctor and Dr. Lewis is awesome! The have an awesome scan machine and she took the time to explain my eye scan with me. I'm older and have really bad vision but I have never had a better eye exam!! She is friendly and easy to work with. The office staff was AMAZING! Friendly and helpful. I so appreciated being able to talk through pricing and frames and insurance. They were great at helping me pick out frames. They have MANY cute and affordable frames!! Make your appointment today!!

Jun 17, 2022

Hertzog Family Eye Care is the best you will find! Everyone is kind and helpful from when you check-in to when you leave.

Jun 17, 2022

Dr Lewis and all of the staff I saw were professional, friendly and efficient! Thank you all so much for taking such good care of me.

Jun 15, 2022

It was great. Everyone was so helpful and polite. Will be going back

Jun 14, 2022

I was extremely pleased with the service I was given, everyone was professional. I have another appointment in a month and expect the same service.

Jun 14, 2022

team working together. The team have you in and out quickly. All so friendly. Recommend

Jun 14, 2022

You folks do a very good job very nice people

Jun 13, 2022

Followed carefully by Dr. Herzog, have all my questions answered, and grateful for the care received.

Jun 13, 2022

I appreciate the right to the point and always so nice ty.

Jun 6, 2022

My experience withHertzog Family Eye Care was just awesome, they were pleasant, thoughtful and Kind. Thank you for all you have done.🌺

Jun 1, 2022

Dr. Mitzi is wonderful and her staff is so kind and supportive

Jun 1, 2022

Excellent service, everything explained in great detail & with clarity!

Jun 1, 2022

Very prompt and very professional. And I got new glasses for less than what I was expecting which was a nice surprise. Thank you.

May 25, 2022

Minimal waiting time, very pleasant staff.

May 25, 2022

Everything went well with my appointment. The employees were friendly and very nice and were well educated in their task. There was very little wait time from my appointment time.

May 18, 2022

fantastic experience, wonderful staff and thoroughly professional doctors.

May 17, 2022

Everyone was friendly and professional. Will come back

May 13, 2022

Dr Lewis was informative and professional. Her explanations were easy to understand. Our glasses tech was also professional and took the time to find out what we wanted in our glasses selection.

May 6, 2022

Excellent , professional and courteous. Follow up scheduled.

May 3, 2022

We always have a wonderful experience such a friendly staff. We appreciate everything y’all do ❤️

May 1, 2022

The staff is great. I had complete instructions during all exams. I received honest help picking out frames and lenses. I won't go anywhere else now.

Apr 30, 2022

Outstanding! (As always)

Apr 29, 2022

Excellent staff & service!!!

Apr 28, 2022

Always so efficient and no excessive wait time for appointments.

Apr 28, 2022

My visit was terrific, every one was so nice, and right on time. See you soon to pick up my glass !!

Apr 27, 2022

First time visit. Everyone was so nice and helpful. We just moved to Arkansas recently, so searching for the Drs we needed to see was hard. I am so glad I found this office. It was definitely the right choice for me!!

Apr 27, 2022

Always a good experience for us

Apr 26, 2022

Five star service. I needed an emergency appointment and was seen within a few hours of calling. The staff and doctors are always attentive and friendly. They listened to and addressed every concern I had.

Apr 20, 2022

Wonderful experience. Great staff and doctors.

Apr 20, 2022

We ALWAYS have the most caring, knowledgeable, kind staff! From the second you walk in, you feel like family! Keep up the great work!!!!

Apr 20, 2022

Very professional, friendly and caring people.

Apr 19, 2022

Great professional service

Apr 19, 2022

Dr. Hertzog has been the utmost best when it comes to my eye health. He is constantly letting me know if progresses made and down turns… I could not be more pleased with him as my Optometrist!!!!

Apr 19, 2022

When I arrived for my appt I was a little early and the check in process was easy. All my new patient paperwork was completed online and I signed one pice of paper at the office. At that time I took a seat in the lobby, it was super clean and had ample seating. I did not have to wait long before I was taken back to start the exam process. The ladies were super friendly and very thorough with questions and answers. Dr. Hudson was quickly in my room and walked me through the exam and made sure I was comfortable and that I understood everything completely. After my exam they had all of my insurance information and what was my copay and what the insurance paid for, she did call the lab to answer a couple questions and I was pleasantly pleased with the cost of my new glasses. She even used my favorite frames. I would tell everyone to use Hertzog Family Eye Care for all their family eye care.

Apr 12, 2022

Awesome place and awesome people.

Apr 12, 2022

Great family atmosphere! Very knowledgeable staff!

Apr 11, 2022

Great experience! Was in and out very quickly. Very nice staff, and office.

Apr 7, 2022

Everything was good but the glasses broke within 3 months

Apr 7, 2022

Very good experience. Very quick and easy. Really liked the Doctor. Laura is always so nice at the front desk.

Apr 7, 2022

Awesome place to be seen! Always helpful and they always take care of my kids!

Apr 5, 2022

Everyone was amazing good answer all questions

Mar 30, 2022

Greeted upon arrival no wait time and everything was explained from start to finish

Mar 30, 2022

I have never been so impressed with the level of caring. The technology was very impressive. The selection of eyeglasses is vast. I highly recommend this place!

Mar 29, 2022

Prompt care. Knowledgeable and friendly staff. Great visit!

Mar 29, 2022

My appointment was efficient & suited my needs for my check-up. I appreciate the clear & concise information that was given to me.

Mar 28, 2022

As always, contact fitting and exams are done professionally with plenty of explanation and no rush. Eye sight options are given and discussed. Could not be happier with Hertzog.

Mar 28, 2022

Always so friendly and helpful!

Mar 23, 2022

Everybody is very nice and does a good job. The liked my new doctor very much.

Mar 22, 2022

Staff was knowledge and timely.

Mar 19, 2022

Professional service with all personel

Mar 18, 2022

Very Nice staff and Doctor, Quick in and out.

Mar 12, 2022

Couldn't ask for a better Eye Clinic, everyone there are friendly and you're always smiling and they make you feel like part of the team there

Mar 10, 2022

I had a slight emergency concerning my vision late in the afternoon. I called the office, answered a few questions, and was told to come on in to be seen. Thankfully, it was nothing serious. But I appreciate the concern and quick response of the Hertzog Clinic. They are the best!!

Mar 10, 2022

We loved visit the office! We appreciate how friendly, clean, and personal the appointment was. And most of all, it was great to see all the smiling faces!

Mar 3, 2022

Very caring and helped me and explained the process of the exam.

Mar 2, 2022

Absolutely amazing staff!! They were so nice and I felt not just like a patient!!

Feb 26, 2022

Extraordinary care and service!

Feb 24, 2022

I was very pleased with my experience with Dr. Hudson and the staff.

Feb 23, 2022

The staff is friendly and helpful as well as effocient. Dr Hertzog was great as usual. I may have been there a total of 25minutes👏👏

Feb 22, 2022

My first visit was amazing I am very proud to say I have recommended you to my family

Feb 22, 2022

The staff are amazing at the Jacksonville location. When looking for a new eye doctor they were the first I called but Jennifer who answered the phone was so amazing and ready to help I didn't even bother trying to call the other clinics I was considering. I'm so glad I found them I would definitely recommend them to everyone!

Feb 22, 2022

Great friendly staff. Very helpful with my care after lasik.

Feb 22, 2022

10/10 recommend! Staff were amazing! Patient, friendly, knowledgeable!

Jan 17, 2022

Always get in and out very fast. Great attention paid to my aftercare for Lasik and my enhancement.

Dec 21, 2021

I receive excellant care from all the staff.

Dec 21, 2021

Best eye care place I’ve ever been to!!!

Dec 16, 2021

Very helpful and professional.

Dec 2, 2021

Great visit, friendly staff and everything was on time.

Nov 5, 2021

Great staff. Very personable. So helpful anytime I’ve been.

Nov 4, 2021

I always have a great experience here. Everyone is so nice

Oct 29, 2021

Dr. Hudson and the awesome staff were phenomenal with my 5 year old who came in for his very first yearly eye visit. He was nervous and scared, but they made sure to explain every step to him and reassured him throughout the visit that everything was going to be just fine! I am so grateful for you ladies. Thank you all for making his eye doctor experience a pleasant one! I also had my eye appointment at the same time and they were so helpful with finding a pair of glasses that I felt good about wearing since I am new to wearing glasses. I will 💯 recommend you guys to everyone I know!

Oct 29, 2021

They did a fabulous job!!

Oct 27, 2021

I’m a long-term client and continue to drive back for appointments even after we moved out of the area. The office is run in a professional and timely manner and everyone who works there is very courteous and helpful.

Oct 26, 2021

Very nice courteous staff

Oct 23, 2021

The staff were very friendly and patient. I didn't feel rushed during a first-time contact fitting and had a cheerleader encouraging me throughout the process. The office is well maintained and clean. Definitely recommend!

Oct 22, 2021

Everyone was so nice and extremely helpful from the time we walked in until we left. Dr. Hertzog was very patient and explained everything as he was doing it and gladly answered all of our questions.

Oct 21, 2021

Had a great visit while I was there and all the staff were real helpful. Would recommend your service to all

Oct 17, 2021

Great place, great people to be seen by!

Oct 16, 2021

Very polite and professional as soon as I walked in the door. Dr. Lewis and her staff are to be commended on cleanliness and pride in their professions. I was impressed with the OptiMap machine and more impressed with Dr. Lewis’ knowledge and skill in working with the latest equipment. Would highly recommend!

Oct 15, 2021

They’re very friendly and professional staff. I was grateful they got me in quickly.

Oct 15, 2021

Always a wonderful experience! Everyone is friendly and very professional and very knowledgeable. All questions are answered and waiting time is short.

Oct 13, 2021

It's always easy to schedule and confirm appointments and the and working with the staff is a pleasure.

Oct 12, 2021