Hertzog Family Eye Care

Dr. James Hertzog, Dr. Charity Hertzog, Dr. Maci Lewis, Dr. Eva Hudson

Star Star Star Star Star 1026 Reviews

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Reviews

StarStarStarStarStar Always a pleasant and entertaining experience! ... —    (Patient since Mon Mar 05 00:00:00 MST 2018)

Always a pleasant and entertaining experience!


StarStarStarStarStar Dr. Hertzog and everyone at the clinic are prof... —    (Patient since Tue Sep 14 00:00:00 MDT 2021)

Dr. Hertzog and everyone at the clinic are professional and friendly.


StarStarStarStarStar everything is good done good job —    (Patient since Fri Mar 25 00:00:00 MDT 2022)

everything is good done good job


StarStarStarStarStar Staff was very professional and personable. Cli... —    (Patient since Tue Apr 11 00:00:00 MDT 2023)

Staff was very professional and personable. Clinic was on time. Wonderful experience again.


StarStarStarStarStar Great folks. Very helpful and friendly! Been g... —    (Patient since Tue Sep 25 00:00:00 MDT 2018)

Great folks. Very helpful and friendly! Been going here for years.


StarStarStarStarStar Much kindness and respect is shared by staff. —    (Patient since Mon Oct 09 00:00:00 MDT 2017)

Much kindness and respect is shared by staff.


StarStarStarStarStar I love the professionalism  —    (Patient since Wed Feb 08 00:00:00 MST 2017)

I love the professionalism of this office. Everyone is friendly and very helpful.


StarStarStarStarStar We love taking our kids to Hertzog Because ever... —    (Patient since Thu Apr 01 00:00:00 MDT 2021)

We love taking our kids to Hertzog Because everyone is so patient and super nice with our kids.


StarStarStarStarStar Annual appointment  —    (Patient since Mon Jan 28 00:00:00 MST 2019)

As always the service was excellent. All the staff I dealt with was friendly and courteous. Everyone explained what was being done and why. It was nice to not have my prescription change this year so that I could get sunglasses instead of a new pair for daily use. Appreciate the great service.


StarStarStarStarStar Charity is one of the best I have run across in... —    (Patient since Wed Jun 14 00:00:00 MDT 2017)

Charity is one of the best I have run across in all of my almost 80 years. Too bad she doesn’t work more often for other patients to experience her high competent ability. Excellent patient rapport


StarStarStarStarStar I love this place the eye doctor is amazing  —    (Patient since Thu Feb 17 00:00:00 MST 2022)

I love this place the eye doctor is amazing


StarStarStarStarStar 5. Was not a scheduled annual appointment, yet... —    (Patient since Tue Jun 20 00:00:00 MDT 2023)

5. Was not a scheduled annual appointment, yet was easy to get in. Wait time was short. Doctor took my concerns seriously.


StarStarStarStarStar Lovely experience. Doctor very knowledgeable a... —    (Patient since Thu Dec 02 00:00:00 MST 2021)

Lovely experience. Doctor very knowledgeable and kind. Would recommend to everyone. Thank you Dr. Hudson. Helped me understand what was going on with my vision.


StarStarStarStarStar Hertzog rocks —    (Patient since Mon Aug 16 00:00:00 MDT 2021)

The whole team at the Jacksonville location treat their patients with respect and even with the young, full of questions kiddos, they remain patient and super sweet. Hertzog Eye Care has done a phenomenal job in their hiring practices…the team approach is amazing. We love both locations, but Jacksonville has such a fun, laid back feel.


StarStarStarStarStar All the staff was highly professional. They all... —    (Patient since Tue Jun 20 00:00:00 MDT 2017)

All the staff was highly professional. They all treated me like a person not a number which is rare today with our ever changing world. Overall they all answered all my questions and made sure when I ordered my new glasses that I was fully satisfied with my order. Thank you all and I will highly recommend Hertzog Family Eye Care center to my family, friends, and co-workers. Thanks again.


StarStarStarStarStar Always a pleasant experience.  —    (Patient since Mon Apr 03 00:00:00 MDT 2023)

Always a pleasant experience.


StarStarStarStarStar My eye checks & vision are always checked to fo... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

My eye checks & vision are always checked to follow existing issues ..,and I am relieved to be watched vision wise!


StarStarStarStarStar I stuck a stem in my eye while trimming plants.... —    (Patient since Wed Jun 21 00:00:00 MDT 2017)

I stuck a stem in my eye while trimming plants. Hertzog got me in quickly to have it checked. They were kind and thorough. I appreciate it so much. They have a wonderful staff and doctors


StarStarStarStarNo Star Best eye care professionals  —    (Patient since Tue Dec 08 00:00:00 MST 2020)

The only reason I gave less than 5 starts is I was a test for a new person . Don't get me wrong she did great it just put me a little on edge. Otherwise these people are great and patient. Can't wait till next year.


StarStarStarStarStar ProfessionalFriendlyKnowledgeableClean Offic... —    (Patient since Mon Jan 18 00:00:00 MST 2021)

Professional Friendly Knowledgeable Clean Office Love Dr. Lewis


StarStarStarStarStar My visit was great. Quick, took time to explain... —    (Patient since Thu Mar 04 00:00:00 MST 2021)

My visit was great. Quick, took time to explain everything. Just really great


StarStarStarStarStar I always have a great experience at Hertzog Fam... —    (Patient since Fri Jan 08 00:00:00 MST 2021)

I always have a great experience at Hertzog Family Eye Care in Cabot. I was taken back by the lead technician and got to know her a little better this time. In conversation i learn that she goes back and forth between 2 locatuons and trains other technicians as well. I think that she should get a raise for all that she does for both offices of this business. It's hard to find good, committed and well trained employees, I can can tell you this lady is just that!


StarStarStarStarStar Great eye care and always professional.  —    (Patient since Tue Apr 20 00:00:00 MDT 2021)

Great eye care and always professional.


StarStarStarStarStar Awesome People! —    (Patient since Wed Oct 20 00:00:00 MDT 2021)

Everyone there is super nice, very professional, great at explaining things to where I understand it! All the ladies are really helpful when it comes to picking out glasses too!


StarStarStarNo StarNo Star The doctor was awesome but I wished the employe... —    (Patient since Thu Mar 04 00:00:00 MST 2021)

The doctor was awesome but I wished the employee I spoke to had been more honest about insurance coverage. Not happy about the part.


StarStarStarStarStar Dr.Hertzog always explains the results of your ... —    (Patient since Tue Mar 03 00:00:00 MST 2020)

Dr.Hertzog always explains the results of your exam and you never feel like he’s rushing to get to his next patient. All the staff from check in, to performing various tests, and assisting you with choosing your frames are very friendly and knowledgeable. I would recommend to anyone!!


StarStarStarStarStar Five Stars  —    (Patient since Mon Feb 28 00:00:00 MST 2022)

Great service. Friendly staff. Love Eva Hudson! Would definitely recommend this place.


StarStarStarStarStar I really the attention to detail and listening ... —    (Patient since Thu Mar 04 00:00:00 MST 2021)

I really the attention to detail and listening to my problem with genuine concern.


StarStarStarStarStar The BEST!! —    (Patient since Mon Aug 21 00:00:00 MDT 2017)

I love this clinic they have taken such great care of me and my family! We’ve been to them with small kids, older kids, picky teenagers, and emergency situations and they have never disappointed!


StarStarStarStarStar Timely and professional service. Par for the c... —    (Patient since Mon Jan 09 00:00:00 MST 2017)

Timely and professional service. Par for the course since coming here for 5+ years now.


StarStarStarStarStar Everyone was super nice and helpful! I’ve been ... —    (Patient since Thu Jan 02 00:00:00 MST 2020)

Everyone was super nice and helpful! I’ve been seeing Hertzog Family Eye Care for almost 10 years and never had a single issue!


StarStarStarStarStar  —    (Patient since Wed Sep 06 00:00:00 MDT 2017)

My wife and I both love Hertzog Family Eye Care. The staff is very friendly and professional.


StarStarStarStarStar The entire Hertzog family is amazing! Staff are... —    (Patient since Fri Jan 21 00:00:00 MST 2022)

The entire Hertzog family is amazing! Staff are all friendly, welcoming, helpful, and great at what they do. My family switched to Hertzog three years ago and it was the best decision. They have a wide selection of frames to fit every budget and make sure they are right for you. All of the doctors are compassionate, knowledgeable, and follow up on any questions or issues that may come up.


StarStarStarStarStar It's always a nice visit coming to see the Hert... —    (Patient since Tue Feb 04 00:00:00 MST 2020)

It's always a nice visit coming to see the Hertzogs'. Their staff is so pleasant and welcoming. I never feel rushed or pressured.


StarStarStarStarStar Great service and friendly staff  —    (Patient since Wed Dec 19 00:00:00 MST 2018)

Great service and friendly staff


StarStarStarStarStar Everyone in the office is always very friendly ... —    (Patient since Tue Nov 17 00:00:00 MST 2020)

Everyone in the office is always very friendly and helpful. I tend to be a bit trying for most people, but they seem to be glad to see me.


StarStarStarStarStar Everyone here is always so friendly and helpful... —    (Patient since Wed Jan 26 00:00:00 MST 2022)

Everyone here is always so friendly and helpful. Very welcoming!


StarStarStarStarStar Everyone was very kind and patient with my 91 y... —    (Patient since Tue Feb 20 00:00:00 MST 2024)

Everyone was very kind and patient with my 91 year old Mom. Thank you!!


StarStarStarStarStar Amazing Doctors and staff! Highly recommended! —    (Patient since Thu Jan 27 00:00:00 MST 2022)

Amazing Doctors and staff! Highly recommended!


StarStarStarStarStar Very friendly and courteous. —    (Patient since Mon Jan 13 00:00:00 MST 2020)

Very friendly and courteous.


StarStarStarStarStar Everything went well —    (Patient since Mon May 16 00:00:00 MDT 2022)

Everything went well, the front desk check in was smooth, the technician that took the picture of my eyes was very professional and nice. The Dr. was very knowledgeable about my problem and took her time to talk to me about choices.


StarStarStarStarStar I was very excited for my appointment and every... —    (Patient since Thu Feb 08 00:00:00 MST 2024)

I was very excited for my appointment and everyone made it a great experience.


StarStarStarStarStar Great team!!!!!!!!!!!!!!!!!!!!! —    (Patient since Mon Apr 25 00:00:00 MDT 2022)

Great team!!!!!!!!!!!!!!!!!!!!!


StarStarStarStarStar Always reliable  —    (Patient since Mon Jan 04 00:00:00 MST 2021)

No problem scheduling my appointment, got me in early, fast and friendly. Excellent staff.


StarStarStarStarStar Everyone was courteous and helpful. —    (Patient since Tue Jun 08 00:00:00 MDT 2021)

Everyone was courteous and helpful.


StarStarStarStarStar Excellent visit! Everyone were extremely helpf... —    (Patient since Thu Nov 03 00:00:00 MDT 2016)

Excellent visit! Everyone were extremely helpful!


StarStarStarStarStar I like everyone there they are very considerate... —    (Patient since Wed Oct 13 00:00:00 MDT 2021)

I like everyone there they are very considerate.


StarStarStarStarStar Everything they did was excellent  —    (Patient since Mon Dec 28 00:00:00 MST 2020)

Everything they did was excellent


StarStarStarStarStar Great customer service, kind atmosphere and eve... —    (Patient since Thu Aug 30 00:00:00 MDT 2018)

Great customer service, kind atmosphere and everyone was so knowledgeable! I left Hertzog about 6 years ago due to insurance changes and I’m so happy to be back!


StarStarStarStarStar Everything and everybody were very professional... —    (Patient since Thu Nov 03 00:00:00 MDT 2016)

Everything and everybody were very professional and respectful and nice.


StarStarStarStarStar Staff are always polite and professional. Docto... —    (Patient since Tue Dec 17 00:00:00 MST 2019)

Staff are always polite and professional. Doctor Hudson is very friendly, efficient and explains things so that I can understand them. She always asks me if there is anything else that she can help me with. Hertzog family eye care is the best.


StarStarStarStarStar As always, everything about my visit was timely... —    (Patient since Thu Jan 07 00:00:00 MST 2021)

As always, everything about my visit was timely, comfortable, and a great experience


StarStarStarStarStar Art —    (Patient since Wed Jan 27 00:00:00 MST 2021)

Everyone was very gracious and helpful. Dr Hertzog took time to explain what procedures were being done now and in the future.


StarStarStarStarStar Fantastic visit. I’m impressed with the service... —    (Patient since Wed Jun 14 00:00:00 MDT 2017)

Fantastic visit. I’m impressed with the service and patience friendly atmosphere at this office. I would recommend this eye clinic to all. They make an effort to take care of you.


StarStarStarStarStar Dr. Hudson is amazing!! She seems to have a he... —    (Patient since Thu Feb 21 00:00:00 MST 2019)

Dr. Hudson is amazing!! She seems to have a heart for Military members as well. Very thorough, and she explains things very well. All the other staff members were amazing. Please forgive me for not knowing their names. But the young lady that helped me with my glasses has always been fantastic, and thoroughly explains everything. This clinic really cares for its patients. I will never go anywhere else for eye care.


StarStarStarStarStar Everyone is very friendly and helpful.  —    (Patient since Wed Dec 19 00:00:00 MST 2018)

Everyone is very friendly and helpful.


StarStarStarStarStar Everyone is so kind and I always feel like I am... —    (Patient since Mon Nov 28 00:00:00 MST 2016)

Everyone is so kind and I always feel like I am talking to a friend when I go in for my exam.


StarStarStarStarStar Wonderful staff and doctor. —    (Patient since Wed Aug 31 00:00:00 MDT 2022)

Wonderful staff and doctor.


StarStarStarStarStar  —    (Patient since Wed Aug 31 00:00:00 MDT 2022)

Great eye doctor and staff!!


StarStarStarStarStar The personal attention I received was awesome!!... —    (Patient since Mon Oct 25 00:00:00 MDT 2021)

The personal attention I received was awesome!!! Dr. Hertzog explained things on a level that was very understandable. I felt like I could ask any question and not feel like I should have known the answer. I would DEFINITELY recommend anyone looking for a eye doctor to contact his office.


StarStarStarStarStar Hertzog and Co. are always great!  —    (Patient since Mon Jan 30 00:00:00 MST 2017)

Hertzog and Co. are always great! They are very professional and always have your best interests in mind.


StarStarStarStarStar Very personable staff. Listened to me as a pati... —    (Patient since Thu Oct 07 00:00:00 MDT 2021)

Very personable staff. Listened to me as a patient.


StarStarStarStarStar staff was so nice  —    (Patient since Wed Dec 11 00:00:00 MST 2019)

staff was so nice and Dr Hudson is very helpful and patient, she had all the answers to my questions. A real pleasure to visit with!


StarStarStarStarStar I am always satisfied with our appointments. —    (Patient since Mon Nov 29 00:00:00 MST 2021)

I am always satisfied with our appointments.


StarStarStarStarStar Everyone is always so pleasant. —    (Patient since Wed Jun 06 00:00:00 MDT 2018)

Everyone is always so pleasant.


StarStarStarStarStar Love this team of Doctors and staff. Always fri... —    (Patient since Tue May 16 00:00:00 MDT 2017)

Love this team of Doctors and staff. Always friendly and efficient.


StarStarStarStarStar As always the most amazing people ever!  —    (Patient since Mon Aug 30 00:00:00 MDT 2021)

As always the most amazing people ever!


StarStarStarStarStar Fast, efficient and friendly!! —    (Patient since Mon Mar 13 00:00:00 MDT 2017)

Fast, efficient and friendly!!


StarStarStarStarStar Very laidback atmosphere but professional.  —    (Patient since Wed Jul 03 00:00:00 MDT 2019)

Very laidback atmosphere but professional.


StarStarStarStarStar As always It is wonderful to have such great la... —    (Patient since Wed Mar 31 00:00:00 MDT 2021)

As always It is wonderful to have such great ladies taking care of something that is very important. Your eyes,, Saw a New Dr. She’s great!! Thank you!!


StarStarStarStarStar Would recommend to anyone!! —    (Patient since Mon Nov 27 00:00:00 MST 2023)

The treatment I received was excellent. Dr. Hertzog answered all my questions regarding my eyesight, cataracts, health issues and made sure I understood what I was being told. My only complaint had nothing to do with the service I received, but I wasn't prepared for the increase in the cost of glasses, especially the lenses I require. However, to be fair, I have not seen Dr. Hertzog in almost 10 years, so maybe that rate of inflation isn't that unrealistic.


StarStarStarStarStar The staff is always VERT friendly and Dr. Hertz... —    (Patient since Tue Nov 15 00:00:00 MST 2022)

The staff is always VERT friendly and Dr. Hertzog is thorough and always explains what they are looking for and at. The use state-of-the-art equipment and believe me, not having to have my eyes dilated is a BIG thing for me. I leave knowing that my eyesight was their number one concern. I highly recommend them for your eyecare needs.


StarStarStarStarStar Always a great experience! Staff is very patien... —    (Patient since Tue Oct 24 00:00:00 MDT 2017)

Always a great experience! Staff is very patient and personable. I can’t imagine going elsewhere.


StarStarStarStarStar  —    (Patient since Wed Jun 30 00:00:00 MDT 2021)

I was seen and taken care of quickly and efficiently. Thank you.


StarStarStarStarStar Dr. Hertzog is a wonderful optometrist. His Jac... —    (Patient since Wed Mar 29 00:00:00 MDT 2017)

Dr. Hertzog is a wonderful optometrist. His Jacksonville staff is so pleasant and kind. It’s always a great experience.


StarStarStarStarStar All the staff members are efficient, cordial, a... —    (Patient since Tue Aug 27 00:00:00 MDT 2019)

All the staff members are efficient, cordial, and helpful.


StarStarStarStarStar Very professional and caring people. They liste... —    (Patient since Mon Jul 27 00:00:00 MDT 2020)

Very professional and caring people. They listen and work with you. Make you feel like you are more than just a patient.


StarStarStarStarStar Hertzog Family Eye Care is great! —    (Patient since Fri May 06 00:00:00 MDT 2022)

Hertzog Family Eye Care is great! The staff is very friendly and helpful. They use equipment that makes your visit quick and painless. Dr. Hudson takes her time to get to know you, and assess your needs. I 100% recommend this clinic!


StarStarStarStarStar Great visit! Very prompt and professional. Very... —    (Patient since Tue Mar 28 00:00:00 MDT 2017)

Great visit! Very prompt and professional. Very good job of explaining things.


StarStarStarStarStar Girls at front desk were all very friendly and ... —    (Patient since Tue Aug 29 00:00:00 MDT 2017)

Girls at front desk were all very friendly and accommodating. Dr. Hudson was very kind and knowledgeable and helpful in addressing my issues with singles.


StarStarStarStarStar Doctor and all the staff are always friendly an... —    (Patient since Tue Nov 02 00:00:00 MDT 2021)

Doctor and all the staff are always friendly and professional.


StarStarStarStarStar Courteous and Professional —    (Patient since Tue Jan 14 00:00:00 MST 2020)

I was able to get an appointment in the Jacksonville office within a few days.The staff and Dr. Eva Hudson were very sweet and professional. The gals even helped me find the right glasses in the style I preferred.. Also appreciated getting in and out pretty quickly to move on with my day! Thanks to all the ladies!


StarStarStarStarStar Dr Hertzog is the Best in eye care. —    (Patient since Mon Oct 30 00:00:00 MDT 2023)

Dr Hertzog is the Best in eye care. I was way overdue on my eye exam. I ended up having to purchase my first pair of eye glasses at age 53. I completely trust him and his team with my eye care. I would recommend them to all my family & friends.


StarStarStarStarStar Dr Charity is very thorough and communicates su... —    (Patient since Thu Aug 22 00:00:00 MDT 2019)

Dr Charity is very thorough and communicates superbly. I feel I’m getting the very best treatment possible at Hertzog eye care. The selection of glasses is awesome


StarStarStarStarStar Great staff, always a pleasant experience! —    (Patient since Wed Aug 22 00:00:00 MDT 2018)

Great staff, always a pleasant experience!


StarStarStarStarStar Hertzog has great service figured out!!! —    (Patient since Mon May 23 00:00:00 MDT 2022)

As always, everyone treated me like gold. I had a scheduled appointment and they were able to bump me up due to a cancellation, which made it so much more convenient for me! I love the staff and Dr. Hudson is wonderful to deal with and explains everything so well! Definitely never leaving. Our whole family goes here! Thanks Hertzog Family Eye Care!!!


StarStarStarStarStar I trust Charity Hertzog with my eyes! I am sor... —    (Patient since Thu Apr 15 00:00:00 MDT 2021)

I trust Charity Hertzog with my eyes! I am sorry I forgot the name of the woman who helped me pick my glasses. She actually participated in what fit my face, my nose, and the position of my eyes. No one has ever spent that much time making sure I was getting a good fit. Not just someone grabbing a pair of glasses just because they like them. It was a great experience!!!


StarStarStarStarStar Great exam. Dr Hudson did an outstanding job ve... —    (Patient since Thu Jul 14 00:00:00 MDT 2022)

Great exam. Dr Hudson did an outstanding job very good in explaining everything. I will me back.


StarStarStarStarStar Love my eye doctor and all the staff is very ni... —    (Patient since Wed Jul 01 00:00:00 MDT 2020)

Love my eye doctor and all the staff is very nice!


StarStarStarStarStar  —    (Patient since Mon Feb 20 00:00:00 MST 2017)

I am always assured that I am cared for at this clinic! Gratefu!


StarStarStarStarStar The staff was as always very professional. I wa... —    (Patient since Thu Oct 22 00:00:00 MDT 2020)

The staff was as always very professional. I was made to feel like an important customer. My time was respected.


StarStarStarStarStar Everyone is so professional and pleasant. Thank... —    (Patient since Mon Sep 27 00:00:00 MDT 2021)

Everyone is so professional and pleasant. Thanks for everything


StarStarStarStarStar I do like the clinic and the staff members are ... —    (Patient since Mon Oct 23 00:00:00 MDT 2023)

I do like the clinic and the staff members are great. I felt comfortable with everyone that was involved in my care. THank you.


StarStarStarStarStar Efficient and friendly - best eye doctor and cl... —    (Patient since Wed Oct 20 00:00:00 MDT 2021)

Efficient and friendly - best eye doctor and clinic I’ve ever used


StarStarStarStarStar  —    (Patient since Mon Sep 18 00:00:00 MDT 2017)

Everything was good I was very pleased with my visit


StarStarStarStarStar Great eye doctors, great staff. They are great ... —    (Patient since Mon Apr 24 00:00:00 MDT 2017)

Great eye doctors, great staff. They are great at there job and love to help with any questions you have. We have been going here for years because they are so kind.


StarStarStarStarStar Timely courteous and professional  —    (Patient since Thu Sep 07 00:00:00 MDT 2017)

Timely courteous and professional


StarStarStarStarStar Everybody here is very friendly and happy. Alw... —    (Patient since Fri Sep 04 00:00:00 MDT 2020)

Everybody here is very friendly and happy. Always treats me great every time.


StarStarStarStarStar Best eye doctor I've ever been to.  —    (Patient since Mon Nov 30 00:00:00 MST 2020)

I enjoy coming to Hertzog. I have always been treating as a valued patient. Dr. Lewis is the best and very attentive.


StarStarStarStarNo Star I’ve been a long time client and have always re... —    (Patient since Mon Mar 27 00:00:00 MDT 2017)

I’ve been a long time client and have always received quality care and service.


StarStarStarStarStar We like our eye doctor great atmosphere  —    (Patient since Thu Jul 25 00:00:00 MDT 2019)

We like our eye doctor great atmosphere


StarStarStarStarStar Awesome as always Top notch  —    (Patient since Wed Jul 24 00:00:00 MDT 2019)

Awesome as always Top notch


StarStarStarStarStar I was very satisfied with my appointment Friday... —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

I was very satisfied with my appointment Friday. I was seen on time and was explained exactly how my eyes are doing and all my questions and request were taken care of. Your staff are doing an excellent job. Don’t change anything.


StarStarStarStarStar Great staff. Great selection and great service.... —    (Patient since Tue Apr 16 00:00:00 MDT 2019)

Great staff. Great selection and great service. Called to make an appointment in jville, there were no openings that day, the kind lady was able to set up an appt at thier alternative location in Cabot. My opinion that's service... she straight up told me they couldn't take me there but took the time to dig deeper within the company to help me as well as keep that business within the company


StarStarStarStarStar Dr. Hudson is the best —    (Patient since Wed Oct 07 00:00:00 MDT 2020)

Dr. Hudson is the best. As well as is the rest of the staff. We really appreciate the extra time, and effort everyone takes to see to out vision care.


StarStarStarStarStar Always great, timely and professional. —    (Patient since Tue Sep 07 00:00:00 MDT 2021)

Always great, timely and professional.


StarStarStarStarStar I like using Hertzog Family Eye Care. I feel th... —    (Patient since Tue Sep 18 00:00:00 MDT 2018)

I like using Hertzog Family Eye Care. I feel that they always do a good job.


StarStarStarStarStar Dr Hertzog is great and his staff is so kind an... —    (Patient since Wed Dec 02 00:00:00 MST 2020)

Dr Hertzog is great and his staff is so kind and friendly! I trust Dr Hertzog completely with his care and treatment of my glaucoma. And, his refractions are always right on when needing a new prescription for glasses.


StarStarStarStarStar Everyone is so nice and helpful! —    (Patient since Tue Apr 02 00:00:00 MDT 2019)

Everyone is so nice and helpful!


StarStarStarStarStar  —    (Patient since Mon Feb 20 00:00:00 MST 2017)

Confident after each visit that my eyes at 79 are in a safe place and what changes occur etc. grateful


StarStarStarStarStar Everything went great, give them 5 stars —    (Patient since Wed May 30 00:00:00 MDT 2018)

Everything went great, give them 5 stars


StarStarStarStarStar Very Good Experience at Hertzog Family Eye Care —    (Patient since Mon May 01 00:00:00 MDT 2017)

I have always had a very good experience while visiting your offices. All of your assistants are welcoming and very capable. I definitely give you and your staff a 5-Star rating.


StarStarStarStarStar Always a pleasant experience to go to Hertzog ... —    (Patient since Tue Sep 06 00:00:00 MDT 2022)

Always a pleasant experience to go to Hertzog . Everyone is very nice to deal with.


StarStarStarStarStar Excellent care and service  —    (Patient since Wed Aug 02 00:00:00 MDT 2017)

Excellent care and service


StarStarStarStarStar They are always on time, kind and polite. Dr. H... —    (Patient since Thu Sep 02 00:00:00 MDT 2021)

They are always on time, kind and polite. Dr. Hudson is absolutely outstanding! Probably the best one I have ever had!


StarStarStarNo StarNo Star Some staff seemed less interested having to wor... —    (Patient since Thu Oct 11 00:00:00 MDT 2018)

Some staff seemed less interested having to work on a Friday afternoon. Body language kept looking at watches for time or messages. Some were great (Ashley with getting my contacts) some were not (Brittany seemed irritated).


StarStarStarStarStar They are great.Very professional and friendly. —    (Patient since Wed Aug 11 00:00:00 MDT 2021)

They are great.Very professional and friendly.


StarStarStarStarStar very good service Always enjoy seeing Dr Herzo... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

very good service Always enjoy seeing Dr Herzog.


StarStarStarStarStar Visit with Dr. James Hertzog —    (Patient since Thu Dec 10 00:00:00 MST 2020)

Very thorough exam from Dr. James Hertzog. He explained what he was seeing in relation to my eye scans as well as exam. Everyone in the office was very professional.


StarStarStarStarStar  —    (Patient since Tue Apr 18 00:00:00 MDT 2017)

Every person at Hertzog’s is friendly and cooperative. They answer questions quickly and help with anything I need. Very pleasant place for eye exams and getting glasses .


StarStarStarStarStar Always a great experience. Everyone is professi... —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

Always a great experience. Everyone is professional and friendly.


StarStarStarStarStar Wonderful office and care. Caring staff and pr... —    (Patient since Wed Jun 21 00:00:00 MDT 2017)

Wonderful office and care. Caring staff and professional care.


StarStarStarStarStar I appreciate Dr Lewis seeing me within a couple... —    (Patient since Mon Apr 12 00:00:00 MDT 2021)

I appreciate Dr Lewis seeing me within a couple of days. The office and Dr Lewis are always so professional anc thorough


StarStarStarStarStar Outstanding Friendly Service  —    (Patient since Tue Aug 15 00:00:00 MDT 2017)

I love the friendly punctual service. The staff members are a 12/10! Appointments are punctual and very little wait if any pass your appointment time. I recommend Hertzog’s to everyone who desires too rate quality care.


StarStarStarStarStar As always was a fantastic and informative visit... —    (Patient since Wed Jun 14 00:00:00 MDT 2017)

As always was a fantastic and informative visit. Service was great.


StarStarStarStarStar 5 stars! I highly recommend this team. —    (Patient since Thu Aug 12 00:00:00 MDT 2021)

5 stars! I highly recommend this team. Everyone in the office is very friendly, knowledgeable and helpful.


StarStarStarStarStar 5 stars! They were very helpful with Jason. —    (Patient since Tue Mar 30 00:00:00 MDT 2021)

5 stars! They were very helpful with Jason.


StarStarStarStarStar Didn't have to wait long and was in and out in ... —    (Patient since Mon Aug 03 00:00:00 MDT 2020)

Didn't have to wait long and was in and out in no time. Love the service and the staff


StarStarStarStarStar as always, went to great lengths to explain pos... —    (Patient since Mon Jan 20 00:00:00 MST 2020)

as always, went to great lengths to explain possible problems. Very friendly and straight forward with her concerns.


StarStarStarStarStar Barbara Holleman —    (Patient since Tue Aug 29 00:00:00 MDT 2017)

A very professional and pleasurable experience. Entire staff was very friendly and accommodating.


StarStarStarStarStar Professional people all the way short wait time... —    (Patient since Tue Aug 31 00:00:00 MDT 2021)

Professional people all the way short wait time and courteous personnel.


StarStarStarStarStar I can see; heaven sent! Angels at work!! —    (Patient since Mon Jul 12 00:00:00 MDT 2021)

All staff is courteous, helpful, & prompt. So grateful that my procedure could be completed in house instead of driving into Little Rock. Always treated like family!!


StarStarStarStarStar Professional and Caring. —    (Patient since Mon Oct 05 00:00:00 MDT 2020)

Very professional and caring Dr. And staff. Easy to talk to and helpful with all my questions. Takes care of the patients.


StarStarStarStarStar Great service. Everyone is friendly —    (Patient since Wed Jul 01 00:00:00 MDT 2020)

Great service. Everyone is friendly


StarStarStarStarStar Great experience and many frames to choose from... —    (Patient since Mon May 17 00:00:00 MDT 2021)

Great experience and many frames to choose from. Everyone is friendly


StarStarStarStarStar Great experience. Everyone is friendly.  —    (Patient since Mon May 17 00:00:00 MDT 2021)

Great experience. Everyone is friendly.


StarStarStarStarStar I had what could have been an emergency situati... —    (Patient since Wed Feb 14 00:00:00 MST 2018)

I had what could have been an emergency situation and called just after 8 am. The receptionist was very friendly said they would see me as soon as I could get there.


StarStarStarStarStar Always friendly, courteous, caring, professiona... —    (Patient since Tue Jul 06 00:00:00 MDT 2021)

Always friendly, courteous, caring, professional and make you feel like family. Great options and informative. Awesome!!!!


StarStarStarStarStar very friendly and professional —    (Patient since Thu Jun 24 00:00:00 MDT 2021)

very friendly and professional


StarStarStarStarStar All of the staff and the Dr. were super friendl... —    (Patient since Thu Jun 07 00:00:00 MDT 2018)

All of the staff and the Dr. were super friendly! I would recommend this eye clinic!


StarStarStarStarStar Everyone here rocks it out!!! —    (Patient since Mon May 23 00:00:00 MDT 2022)

From walking in to final checkout, everyone here is so friendly and professional! Dr. Hudson is great to talk to and listens to my concerns and answers questions with confidence based on knowledge and experience! I love this Doctor’s office and have no intention of changing. I work in Louisville and it’s difficult to get back sometimes. Dr. Hudson offered to send my information to a Doctor closer to where I work, and would rather come to see her regardless of the travel. They’re the greatest and can’t say enough! Thanks Dr. Hudson!


StarStarStarStarStar  —    (Patient since Thu Aug 30 00:00:00 MDT 2018)

Professional, helpful, and Dr. Hudson was AMAZING. I’m so glad I was able to come back


StarStarStarStarStar The staff at the eye clinic was friendly and he... —    (Patient since Thu Jun 22 00:00:00 MDT 2017)

The staff at the eye clinic was friendly and helpful. Dr. Lewis was very professional and has a bubbly personality.


StarStarStarStarStar All went well with my appointment. —    (Patient since Mon Feb 20 00:00:00 MST 2017)

All went well with my appointment.


StarStarStarStarStar Always a pleasant experience at Hertzog Family ... —    (Patient since Tue Apr 05 00:00:00 MDT 2022)

Always a pleasant experience at Hertzog Family Eye Care in Jacksonville!


StarStarStarStarStar Always helpful, friendly, and thorough. Love m... —    (Patient since Thu Jun 16 00:00:00 MDT 2022)

Always helpful, friendly, and thorough. Love my glasses!


StarStarStarStarStar I really like Dr Lewis. She is very thorough an... —    (Patient since Mon Apr 12 00:00:00 MDT 2021)

I really like Dr Lewis. She is very thorough and listens to what you have to say. I feel confident with her. I highly recommend her


StarStarStarStarStar Everyone is so nice and there is never a long w... —    (Patient since Tue May 26 00:00:00 MDT 2020)

Everyone is so nice and there is never a long wait


StarStarStarStarStar Great group of people. They explain the result... —    (Patient since Mon Oct 29 00:00:00 MDT 2018)

Great group of people. They explain the results to my understanding. Helped me pick out my glasses and determine what I might want the lenses to include. Been going to them for years and am always please by their customer service.


StarStarStarStarStar Friendly, efficient and helpful —    (Patient since Mon May 24 00:00:00 MDT 2021)

Friendly, efficient and helpful


StarStarStarStarStar Everyone was friendly and helpful! —    (Patient since Mon Jul 22 00:00:00 MDT 2019)

Everyone was friendly and helpful!


StarStarStarStarStar Great and pretty professiinal —    (Patient since Wed Mar 29 00:00:00 MDT 2017)

Great and pretty professional ssiinal


StarStarStarStarStar Competent, thorough, friendly —    (Patient since Tue Aug 31 00:00:00 MDT 2021)

Competent, thorough, friendly


StarStarStarStarStar I love Dr. James and all his staff. So friendly... —    (Patient since Tue May 16 00:00:00 MDT 2017)

I love Dr. James and all his staff. So friendly and professional.


StarStarStarStarStar Hertzog Eye Care provides tests & screenings to... —    (Patient since Mon Jan 16 00:00:00 MST 2017)

Hertzog Eye Care provides tests & screenings to ensure my eyes are healthy. The staff listens to me & they are knowledgeable & competent. I feel confident that they are providing me with the best care possible.


StarStarStarStarStar I am always very pleased with all staff for the... —    (Patient since Mon Jun 05 00:00:00 MDT 2017)

I am always very pleased with all staff for their professionalism, their attention to detail and how they work with me.


StarStarStarStarStar Great experience! My appointment was quick, eve... —    (Patient since Mon Mar 05 00:00:00 MST 2018)

Great experience! My appointment was quick, everyone was really professional and the doctor was super nice and answered all my questions.


StarStarStarStarStar Great place! —    (Patient since Fri Mar 24 00:00:00 MDT 2017)

Dr. Hertzog’s office is always very thorough with my eye exam. The entire office staff is nice and friendly from check-in to check-out!


StarStarStarStarStar outstanding all around - I have so enjoyed bein... —    (Patient since Wed Jun 03 00:00:00 MDT 2020)

outstanding all around - I have so enjoyed being your patient for the last three years and look forward to many more years to come.


StarStarStarStarStar I was very pleased with my exam. Very helpful!!... —    (Patient since Mon Nov 29 00:00:00 MST 2021)

I was very pleased with my exam. Very helpful!!


StarStarStarStarStar Dr Lewis is wonderful and her explanation is de... —    (Patient since Wed May 04 00:00:00 MDT 2022)

Dr Lewis is wonderful and her explanation is detailed.


StarStarStarStarStar Always a welcoming, knowledgeable place.  —    (Patient since Tue Mar 05 00:00:00 MST 2019)

Always a welcoming, knowledgeable place.


StarStarStarStarStar Our family has had a lot of experience with man... —    (Patient since Thu Jul 09 00:00:00 MDT 2020)

Our family has had a lot of experience with many different doctors. Dr. Lewis always treats us like family. She's always prompt, treats us well and clearly knows what she's talking about. She will always be my eye doctor!


StarStarStarStarStar This office is special to me. I walked in with ... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

This office is special to me. I walked in with issues about my glasses from a fall and they were taken and completely cared for.. before I saw Dr Herzog. They checked me thoroughly! Dr. Herzog, always lets me know what is being checked and how it compares to past and what plan is according to outcomes of tests, ck up findings etc. Feel safe and assured when get check up like that.


StarStarStarStarStar definitely a 5 star rating —    (Patient since Mon Jan 31 00:00:00 MST 2022)

definitely a 5 star rating


StarStarStarStarStar All were so nice and professional. You could t... —    (Patient since Thu Oct 29 00:00:00 MDT 2020)

All were so nice and professional. You could tell their hearts were in the right place. Great place you can trust.


StarStarStarStarStar Best of the best! —    (Patient since Wed Mar 07 00:00:00 MST 2018)

As always, y’all knocked it out of the park! Best of the best!!!! We always feel welcomed and everyone is always so nice and helpful!


StarStarStarStarStar Dr James Hertzog is an outstanding optometrist.... —    (Patient since Thu Jan 07 00:00:00 MST 2021)

Dr James Hertzog is an outstanding optometrist.


StarStarStarStarStar Great experience!  —    (Patient since Mon Oct 12 00:00:00 MDT 2020)

Staff was friendly, quick, and super helpful when I was picking out glasses.


StarStarStarStarStar Great Service. I wouldn't change anything......... —    (Patient since Mon Mar 29 00:00:00 MDT 2021)

Great Service. I wouldn't change anything.......wait, you could pay me instead of me paying you.


StarStarStarStarStar I really am thankful I found Dr. Lewis and Hert... —    (Patient since Mon Oct 05 00:00:00 MDT 2020)

I really am thankful I found Dr. Lewis and Hertzog Eye Care. Very professional and explains everything on my level. I appreciate they are time sensitive to patients and we do not have to wait a long time.


StarStarStarStarStar This team is amazing from the moment I open the... —    (Patient since Wed Apr 28 00:00:00 MDT 2021)

This team is amazing from the moment I open the door until I pick up my glasses!


StarStarStarStarStar Hertzog Family Eye Care is awesome!  —    (Patient since Tue Jan 24 00:00:00 MST 2017)

Hertzog Family Eye Care is awesome! They have taken care of our eyes for years. They are personable, helpful, and very accomodating. I would not trust my eyes to anyone else.


StarStarStarStarStar I highly recommend Hertzog Family Eye Care in Cabo —    (Patient since Mon May 08 00:00:00 MDT 2023)

I came in to the Hertzog Family Eye Care in Cabot to have an eye exam and to replace my old, seen-better-days glasses. From the moment my son and I entered the door, we were greeted by a friendly staff. I filled out some paperwork and was helped within 5 mins. I had a great experience and was very pleased with everyone's professionalism. They have a good selection of frames but keep in mind that they might be a bit pricier since they carry mostly popular brands. Nonetheless, I was a happy customer. I highly recommend Hertzog in Cabot!


StarStarStarStarStar Customer service and clinical personnel are alw... —    (Patient since Wed Apr 27 00:00:00 MDT 2022)

Customer service and clinical personnel are always very professional and personable.


StarStarStarStarNo Star ;r is always friendly observant and answers que... —    (Patient since Thu May 09 00:00:00 MDT 2019)

;r is always friendly observant and answers questions.


StarStarStarStarStar  —    (Patient since Fri May 18 00:00:00 MDT 2018)

It was great, got me in quickly and then took care of problem. Everyone was kind


StarStarStarStarStar Great place! B —    (Patient since Thu Mar 19 00:00:00 MDT 2020)

All the doctors and staff that I have encountered have been friendly , patient and professional. I would recommend hertzog in Cabot to ANYONE!


StarStarStarStarStar The staff was amazing, very helpful, kind, and ... —    (Patient since Thu Jan 05 00:00:00 MST 2017)

The staff was amazing, very helpful, kind, and sensitive to the needs of my son. I love Hertzog Eye Clinic! Thank you for a good experience!


StarStarStarStarStar Always friendly and seen in a timely manner and... —    (Patient since Mon Nov 27 00:00:00 MST 2017)

Always friendly and seen in a timely manner and always professional and helpful


StarStarStarStarStar Everyone is extremely friendly and the doctors ... —    (Patient since Tue Dec 14 00:00:00 MST 2021)

Everyone is extremely friendly and the doctors are the best …


StarStarStarStarStar Caring Staff —    (Patient since Tue Feb 21 00:00:00 MST 2017)

The staff greeted us and was so friendly while answering questions. Dr. Hertzog spent a lot of time with us and really explained our situation.


StarStarStarStarStar A+ —    (Patient since Thu Oct 15 00:00:00 MDT 2020)

Hertzog was not our first stop in Cabot for eye care but they’re our last. Have 4 kiddos, 3 in glasses/contacts. Love that they’ll double up appointments and help it along as well as having everything in house so we don’t have to go shopping elsewhere to make sure glasses are correct. They have a great selection of glasses to pick from. They spent the time the oldest needed to get comfortable with her contacts and that they fit well. Definitely recommend.


StarStarStarStarStar Survey  —    (Patient since Fri Mar 25 00:00:00 MDT 2022)

Y'all did amazing you're awesome fantastic and my youngest daughter makayla and my oldest daughter Jillian's loves this clinic


StarStarStarStarStar I am very happy with my service each step of th... —    (Patient since Thu Jun 02 00:00:00 MDT 2022)

I am very happy with my service each step of the way.


StarStarStarStarStar  —    (Patient since Tue Mar 30 00:00:00 MDT 2021)

Great staff. Doesn’t get any better than this.


StarStarStarStarStar Top rate customer service! Awesome medical care... —    (Patient since Wed May 08 00:00:00 MDT 2019)

Top rate customer service! Awesome medical care! Thank you!


StarStarStarStarStar Dr Hertzog is professional, down-to-earth, and ... —    (Patient since Wed Dec 02 00:00:00 MST 2020)

Dr Hertzog is professional, down-to-earth, and kind. I believe he truly cares about his patients. I trust his expertise with my vision in general and in treating my glaucoma. He takes the time to explain and listens well. HIs office is nice and it appears like all modern testing equipment is used. The staff is always friendly and knowledgeable. I am very happy overall with Dr. Hertzog and his staff.


StarStarStarStarStar I always love to go to Hertzog! They are always... —    (Patient since Thu Feb 23 00:00:00 MST 2017)

I always love to go to Hertzog! They are always so nice and take their time and answer all of my questions!


StarStarStarStarStar Great eye care! Always friendly and helpful.  —    (Patient since Tue Apr 20 00:00:00 MDT 2021)

Great eye care! Always friendly and helpful.


StarStarStarStarStar Love your service , your staff and and look for... —    (Patient since Tue May 16 00:00:00 MDT 2017)

Love your service , your staff and and look forward to my visits. Best in my opinion!


StarStarStarStarStar I feel very informed about issues of my vision ... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

I feel very informed about issues of my vision after my office visits, know what is done and the plan for future… all my questions are answered and my fears addressed! Grateful.


StarStarStarStarStar I had a great appointment with Dr. Hudson. She ... —    (Patient since Fri Feb 11 00:00:00 MST 2022)

I had a great appointment with Dr. Hudson. She fully explained everything so well and excited for my new glasses. Everyone was so professional and efficient from the front to back. Thank you!


StarStarStarStarStar  —    (Patient since Thu Nov 11 00:00:00 MST 2021)

Great service friendly employees


StarStarStarStarStar I am new to Cabot. The staff was friendly. I ... —    (Patient since Tue Mar 07 00:00:00 MST 2023)

I am new to Cabot. The staff was friendly. I felt comfortable right away.


StarStarStarStarStar mrs —    (Patient since Thu Jan 10 00:00:00 MST 2019)

always so great with our daughter. she loves seeing the eye doctor. makes her feel comfortable about being young and wearing glasses.


StarStarStarStarStar  —    (Patient since Tue Dec 03 00:00:00 MST 2019)

Went to Jacksonville office for exam with Dr Hertzog after cataract surgery. Office staff very friendly


StarStarStarStarStar friendly staff and knowledgeable —    (Patient since Fri Feb 24 00:00:00 MST 2023)

friendly staff and knowledgeable


StarStarStarStarStar Amazing!  —    (Patient since Thu Jan 27 00:00:00 MST 2022)

Hertzog is amazing. We have seen each Dr. in the office and have loved every one of them. They are so good with my kids. Would definitely recommend them!


StarStarStarStarStar Excellent Staff.. My Doc is Caring & the Custom... —    (Patient since Mon Feb 14 00:00:00 MST 2022)

Excellent Staff.. My Doc is Caring & the Customer Service is Beyond Amazing.


StarStarStarStarStar Hertzog Family Eye Care (Cabot) —    (Patient since Thu Jun 22 00:00:00 MDT 2017)

The staff was kind, courteous and knowledgeable. I really enjoy my experience when my husband and I get our eyes checked.


StarStarStarStarStar I'm very pleased everytime I am seen by the Her... —    (Patient since Fri Jun 04 00:00:00 MDT 2021)

I'm very pleased everytime I am seen by the Hertzog office in Cabot. Each doctor does a thorough examination.


StarStarStarStarStar Flexible Scheduling. Knowledgeable and friendly... —    (Patient since Thu Jan 03 00:00:00 MST 2019)

Flexible Scheduling. Knowledgeable and friendly Staff. Dr. Lewis educates patient as well as treat/prescribe. Felt valued and confident in billing insurance and my part.


StarStarStarStarStar Service very good professional. But you your le... —    (Patient since Mon Feb 27 00:00:00 MST 2017)

Service very good professional. But you your lens I got for my glasses 550 dollars is outrageous. I got a pair of new frames and lenses for under 200. I can't believe you gouge people for four times the price of other firms you should be ashamed.


StarStarStarStarStar Every staff member was phenomenal. I could not ... —    (Patient since Tue Dec 26 00:00:00 MST 2017)

Every staff member was phenomenal. I could not have asked for a better experience.


StarStarStarStarStar Great place for eye exams. —    (Patient since Wed Jan 04 00:00:00 MST 2017)

Fast and professional service. All my questions were answered thoroughly.


StarStarStarStarStar Everyone there is absolutely wonderful … very ... —    (Patient since Tue Dec 14 00:00:00 MST 2021)

Everyone there is absolutely wonderful … very helpful and thorough !!!!


StarStarStarStarStar Annual Eye Check Up —    (Patient since Wed Jan 25 00:00:00 MST 2017)

Dr Hudson and staff did a great job! Customer concerns and satisfaction is their primary goal.


StarStarStarStarStar Excellent visit! Dr Hudson was awesome! She wa... —    (Patient since Thu Nov 03 00:00:00 MDT 2016)

Excellent visit! Dr Hudson was awesome! She was very professional and answered all of my questions!


StarStarStarStarStar Staff is always so kind , welcoming and profess... —    (Patient since Thu May 13 00:00:00 MDT 2021)

Staff is always so kind , welcoming and professional.


StarStarStarStarStar Absolutely amazing staff and care. Thank you so... —    (Patient since Thu Jan 19 00:00:00 MST 2023)

Absolutely amazing staff and care. Thank you so much for being there for me when I needed an emergency visit


StarStarStarStarStar I'm very grateful for the helpful and friendly ... —    (Patient since Mon Mar 19 00:00:00 MDT 2018)

I'm very grateful for the helpful and friendly staff. My healthy appointment turned into a red eye visit, and everyone was polite and patient the entire time. I'm thankful for the kindness shown and great care that I received. Thank you!


StarStarStarStarStar Love them all! —    (Patient since Tue Oct 24 00:00:00 MDT 2017)

I always rely on the wonderful ladies in the office to pick my frames! My optometrist really does an amazing job! She had to work extra hard and run extra tests on this last visit. I appreciate the hard work of the entire staff. Thank you!


StarStarStarStarStar Everyone's always very friendly and professiona... —    (Patient since Thu Jul 02 00:00:00 MDT 2020)

Everyone's always very friendly and professional, they always try to help with my contact lenses issues and try to get me the best fit and options I can try. Super easy to work with and talk to.


StarStarStarStarStar I alway love my yearly visit. Great crew.  —    (Patient since Thu Sep 28 00:00:00 MDT 2017)

I always love my yearly visit. Great crew.


StarStarStarStarStar Easy and rapid check in and very short wait tim... —    (Patient since Tue Feb 07 00:00:00 MST 2017)

Easy and rapid check in and very short wait time before being screened and seen by Dr. Hertzog


StarStarStarStarStar It's always a good day when I get to come in an... —    (Patient since Mon Feb 13 00:00:00 MST 2017)

It's always a good day when I get to come in and see Dr. Hertzog and his staff! Thank you for always taking good care of my eyes! Your office is like sitting down and visiting with old friends! Jackie Fowler


StarStarStarStarStar Very little wait time. Staff is always very pro... —    (Patient since Tue Dec 17 00:00:00 MST 2019)

Very little wait time. Staff is always very professional and friendly. Enjoyed my visit with doctor Hudson. And I look forward to wearing my new glasses.


StarStarStarStarStar The girls here are wonderful! They are comforti... —    (Patient since Wed Dec 08 00:00:00 MST 2021)

The girls here are wonderful! They are comforting and so helpfull! Doubt I'll ever go anywhere else!


StarStarStarStarStar Efficient service! —    (Patient since Thu Dec 17 00:00:00 MST 2020)

I am so glad that I am being helped with my vision issues.


StarStarStarStarStar We were able to complete the appointment quickl... —    (Patient since Thu Oct 07 00:00:00 MDT 2021)

We were able to complete the appointment quickly and there was no pressure to purchase products


StarStarStarStarStar Excellent Team to work with… —    (Patient since Wed Dec 15 00:00:00 MST 2021)

I have been using the Hertzog clinic in Cabot and Jacksonville for years. Very pleased with the staff and Dr. James. Always willing to help and explain.


StarStarStarStarStar .. —    (Patient since Thu Aug 26 00:00:00 MDT 2021)

everyone there was very professional and courteous


StarStarStarStarStar We love Hertzog! We’ve seen 2 different Doctors... —    (Patient since Tue Nov 30 00:00:00 MST 2021)

We love Hertzog! We’ve seen 2 different Doctors and have loved both of them! Very knowledgeable, friendly and amazing with my kids!


StarStarStarStarStar Always a welcoming staff and expert care with D... —    (Patient since Thu Aug 22 00:00:00 MDT 2019)

Always a welcoming staff and expert care with Dr Charity


StarStarStarStarStar Everyone is very nice and I love that there are... —    (Patient since Mon Sep 13 00:00:00 MDT 2021)

Everyone is very nice and I love that there are no "surprise" charges.


StarStarStarStarStar First time to get an eye exam and everything wa... —    (Patient since Tue Dec 13 00:00:00 MST 2022)

First time to get an eye exam and everything was explained to me as it was happening and the staff was friendly and fast.


StarStarStarStarStar Always fast and friendly.  —    (Patient since Mon Nov 14 00:00:00 MST 2016)

Always fast and friendly. Even though I no longer have business in Cabot I will drive as far as need be to see Dr H!


StarStarStarStarStar Professional & friendly staff —    (Patient since Wed Nov 30 00:00:00 MST 2022)

Entire staff was friendly and helpful. Atmosphere was welcoming.


StarStarStarStarStar Great Customer Service  —    (Patient since Tue Nov 29 00:00:00 MST 2022)

Everyone was extremely friendly and helpful. I was a wonderful first visit!


StarStarStarStarStar Always courteous staff, seen promptly, eye Care... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

Always courteous staff, seen promptly, eye Care excellent and questions answered . Always given information on condition of my eyes, Dr. Herzog very concerned about his patients.


StarStarStarStarStar  —    (Patient since Tue May 16 00:00:00 MDT 2017)

Always friendly, professional and take time to be concerned with your vision questions.


StarStarStarStarStar Very professional but down to earth. They expl... —    (Patient since Thu Dec 02 00:00:00 MST 2021)

Very professional but down to earth. They explain everything


StarStarStarStarStar Always receive the best service!!! —    (Patient since Mon Nov 07 00:00:00 MST 2016)

Always receive the best service!!!


StarStarStarStarStar I always feel that Dr.Lewis is very attentive a... —    (Patient since Mon Dec 21 00:00:00 MST 2020)

I always feel that Dr.Lewis is very attentive and listens to my concerns.


StarStarStarStarStar Love going to this clinic! Everyone that work... —    (Patient since Tue Oct 19 00:00:00 MDT 2021)

Love going to this clinic! Everyone that works there is extremely welcoming and so helpful!


StarStarStarStarStar Exceptional Eye Care —    (Patient since Mon Nov 14 00:00:00 MST 2016)

Have been going here for years. Always friendly and professional.


StarStarStarStarStar I had something in my eye for 2 weeks and was a... —    (Patient since Thu Jun 18 00:00:00 MDT 2020)

I had something in my eye for 2 weeks and was able to be seen the day I called about it in Jville. The ladies were very friendly and prompt out front working around the desk. The eye dr I seen was very knowledgeable and careful with me. I’m a big baby, so I couldn’t have asked for better treatment. Give the Gals a great Christmas Bonus. They deserve it.


StarStarStarStarStar I love this clinic and Dr. Charity! They have a... —    (Patient since Mon Aug 21 00:00:00 MDT 2017)

I love this clinic and Dr. Charity! They have always made time to see me and my whole family. Everyone is always so nice and helpful.


StarStarStarStarStar Awesome staff! Great experience every time. —    (Patient since Mon Nov 22 00:00:00 MST 2021)

Awesome staff! Great experience every time.


StarStarStarStarStar You need to be seen here! Staff is wonderful! —    (Patient since Mon May 23 00:00:00 MDT 2022)

The folks at this office are wonderful and inviting! Dr. Hudson and her support staff have a great bedside manner, and take the time to listen and help. Won’t go anywhere else, as this is by far the best group I’ve ever seen! I am a diabetic, so I go regularly to the eye doctor. Thanks Dr. Hudson!!!


StarStarStarStarStar Professional service as always —    (Patient since Tue Dec 17 00:00:00 MST 2019)

Professional service as always


StarStarStarStarStar Great place to take your eyes!! —    (Patient since Wed Jul 03 00:00:00 MDT 2019)

My visit was professional and very relaxed at the same time. Top notch service and not too stuffy!!


StarStarStarStarStar Excellent practice, excellent care! —    (Patient since Fri Oct 20 00:00:00 MDT 2017)

Excellent practice, excellent care!


StarStarStarStarStar Very good service Both my wife and I are please... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

Very good service Both my wife and I are pleased with Dr Hertzog.


StarStarStarStarStar Everyone in the office is always the kindest an... —    (Patient since Fri Oct 30 00:00:00 MDT 2020)

Everyone in the office is always the kindest and extremely helpful!


StarStarStarStarStar I would rate this office and people the highest... —    (Patient since Mon Nov 07 00:00:00 MST 2022)

I would rate this office and people the highest rating! Everyone was awesome!


StarStarStarStarStar Alexis was super sweet and helpful when I was m... —    (Patient since Mon Oct 31 00:00:00 MDT 2022)

Alexis was super sweet and helpful when I was making my appointment. The two girls (sorry, don't recall their names) who started my exam and took the picture of my eyeballs were really nice and very attentive to all my questions. Dr. Hudson was very thorough and listened to all my concerns. Brittany and Ashley were so sweet and helpful, and patient, when helping me pick out frames, and again when I came in to pick up my glasses. I have already posted my thoughts about Herzog Family Eye Care on my Facebook page, and I will definitely be back for all my eye care needs!


StarStarStarStarStar Great facility and staff! Very patient w my kid... —    (Patient since Thu Sep 28 00:00:00 MDT 2017)

Great facility and staff! Very patient w my kids and super friendly!


StarStarStarStarStar Wonderful staff!! —    (Patient since Thu Oct 22 00:00:00 MDT 2020)

Wonderful staff!! Always meets our eye needs, super accommodating to service members with service dogs.


StarStarStarStarStar Dr. Hudson is absolutely incredible! Very good ... —    (Patient since Thu Sep 02 00:00:00 MDT 2021)

Dr. Hudson is absolutely incredible! Very good in explaining and answers all the questions I had not only this time but other visits too.


StarStarStarStarStar Always friendly and helpful.  —    (Patient since Wed Jul 26 00:00:00 MDT 2017)

Always friendly and helpful.


StarStarStarStarStar The staff and the doctor are all very friendly ... —    (Patient since Thu Oct 22 00:00:00 MDT 2020)

The staff and the doctor are all very friendly and helpful. One of the staff repaired and cleaned my current pair of glasses.


StarStarStarStarStar Great visit, very sweet workers. I always have ... —    (Patient since Tue Dec 06 00:00:00 MST 2016)

Great visit, very sweet workers. I always have a great experience with the Hertzog team.


StarStarStarStarStar Best Eye Drs in Central Arkansas  —    (Patient since Tue Oct 09 00:00:00 MDT 2018)

I have been going to Hertzog for many years. The friendly service and true concern for their patients is why I do not go anywhere else.


StarStarStarStarStar I enjoy going to any visit to a Doctor where ev... —    (Patient since Tue Nov 02 00:00:00 MDT 2021)

I enjoy going to any visit to a Doctor where everything thing is handled in a timely and professional manner.


StarStarStarStarStar Great staff !  —    (Patient since Tue Oct 19 00:00:00 MDT 2021)

I truly enjoy this offices staff and dr. I highly recommend this location.


StarStarStarStarStar Very helpful and kind was everyone  —    (Patient since Fri May 18 00:00:00 MDT 2018)

Very helpful and kind was everyone


StarStarStarStarStar I cannot imagine having anyone else take care o... —    (Patient since Wed Sep 20 00:00:00 MDT 2017)

I cannot imagine having anyone else take care of my vision needs!!!


StarStarStarStarStar In and out quickly, very professional.  —    (Patient since Thu Jul 06 00:00:00 MDT 2017)

In and out quickly, very professional.


StarStarStarStarStar Excellent service and very friendly staff. Wou... —    (Patient since Wed Oct 02 00:00:00 MDT 2019)

Excellent service and very friendly staff. Would recommend this office to everyone.


StarStarStarStarStar Great people and very friendly —    (Patient since Fri Sep 04 00:00:00 MDT 2020)

Great people and very friendly


StarStarStarStarStar Dr. Hudson & Staff —    (Patient since Wed Oct 07 00:00:00 MDT 2020)

Staff are friendly & courteous. Dr. Hudson is very pleasant, knowledgeable, and explains everything. Great group of people.


StarStarStarStarStar Staff was very friendly and Dr explained what w... —    (Patient since Wed Jan 13 00:00:00 MST 2021)

Staff was very friendly and Dr explained what was going on.


StarStarStarStarStar Always treated kindly. Never rushed and always ... —    (Patient since Fri Apr 12 00:00:00 MDT 2019)

Always treated kindly. Never rushed and always answer any & all questions!!


StarStarStarStarStar Quick to see you if you have a problem... —    (Patient since Mon Jan 16 00:00:00 MST 2017)

Hertzog Family Eye Care is quick to see you if you have a problem & they have the modern equipment & knowledge needed to make sure your eyes stay healthy.


StarStarStarStarStar  —    (Patient since Thu Aug 13 00:00:00 MDT 2020)

Excellent staff and Dr. Lewis is phenomenal.


StarStarStarStarStar  —    (Patient since Thu Sep 03 00:00:00 MDT 2020)

Staff is friendly and knowledgeable. Dr. Lewis educates on procedure and medication options and considers the whole person in her recommendations. Consistently good experience.


StarStarStarStarStar Excellent customer service  —    (Patient since Tue Sep 06 00:00:00 MDT 2022)

Very pleased with the service I received. From the receptionist to the doctor to the person that picked out my glasses


StarStarStarStarStar I had very good service, thank you —    (Patient since Mon Feb 20 00:00:00 MST 2017)

I had very good service, thank you


StarStarStarStarStar Wonderful staff. They are all very patient wit... —    (Patient since Tue Dec 29 00:00:00 MST 2020)

Wonderful staff. They are all very patient with my little girl. Always polite and courteous with any needs I call for.


StarStarStarStarStar Friendly service from the front desk to the bac... —    (Patient since Thu Aug 08 00:00:00 MDT 2019)

Friendly service from the front desk to the back. Dr. James Hertzog is the best.


StarStarStarStarStar Great visit —    (Patient since Thu Mar 04 00:00:00 MST 2021)

As always, all staff were amazing! Everyone was super helpful and kind.


StarStarStarStarStar Very knowledgeable and thorough. And everyone i... —    (Patient since Wed Aug 11 00:00:00 MDT 2021)

Very knowledgeable and thorough. And everyone is so great!


StarStarStarStarStar Dr. Herzog and his staff are the best!! —    (Patient since Tue Jan 15 00:00:00 MST 2019)

Dr. Herzog and his staff are the best!!


StarStarStarStarStar The best optometrists in the business —    (Patient since Mon Jan 16 00:00:00 MST 2017)

The best optometrists in the business, they treat you well and do what it takes to make you feel special. They are the leader in my opinion


StarStarStarStarStar Very friendly tech. & doc. Very through. All ar... —    (Patient since Fri Sep 25 00:00:00 MDT 2020)

Very friendly tech. & doc. Very through. All around Very pleasant experience! Recommend them very highly!


StarStarStarStarStar I am very happy with Hertzog Family Eye Care an... —    (Patient since Mon May 01 00:00:00 MDT 2017)

I am very happy with Hertzog Family Eye Care and all the employees there. It is well worth my drive from Searcy and would not want another doctor.


StarStarStarStarStar Great experience! —    (Patient since Thu Aug 25 00:00:00 MDT 2022)

From the moment I walked in I felt welcome and the exam was very thorough. Dr. Lewis explained everything so that I could understand and answered all of my questions. Would recommend this office and staff to anyone


StarStarStarStarStar Excellent  —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

Excellent customer service


StarStarStarStarStar Charity is superb at her job. She has the best ... —    (Patient since Wed Jun 14 00:00:00 MDT 2017)

Charity is superb at her job. She has the best patient interactions I have experienced. If all were like her, this would be an excellent world to live in.


StarStarStarStarStar As always, I was treated like family by the sta... —    (Patient since Thu Jul 09 00:00:00 MDT 2020)

As always, I was treated like family by the staff. Dr Lewis is the most thorough, caring, knowledgeable eye doctor I've ever had. I will without a doubt stick with her for as long as I can.


StarStarStarStarStar A O K —    (Patient since Mon Aug 03 00:00:00 MDT 2020)

Had to wait maybe 5 minutes longer than my appointment time. Everyone was professional and curteous. The exam was performed in a timely manner and I didn't have to wait long for the eye doctor.


StarStarStarStarStar Very professional , friendly and courtesy.  —    (Patient since Thu Jun 24 00:00:00 MDT 2021)

Very professional , friendly and courtesy.


StarStarStarStarStar Love, the Hertzog family and staff . Always pro... —    (Patient since Tue May 16 00:00:00 MDT 2017)

Love, the Hertzog family and staff . Always professional and kind .


StarStarStarStarStar I had a great appointment everyone was very hel... —    (Patient since Wed Dec 18 00:00:00 MST 2019)

I had a great appointment everyone was very helpful and polite


StarStarStarStarStar Great people and prompt service. Everyone has a... —    (Patient since Wed Sep 20 00:00:00 MDT 2017)

Great people and prompt service. Everyone has a friendly attitude and all my appointment times have been honored without waiting past the time scheduled. Charity Hertzog is very professional and very concerned about my vision health. She is well above the average level of care I have experienced from other Optometrists. Her practice is equipped with testing equipment that I've never seen without going to a specialist. I would refer anyone looking for new glasses or any eye care issues to call her without a second thought.


StarStarStarStarStar Great Visit! —    (Patient since Fri Jan 08 00:00:00 MST 2021)

Staff was very helpful and prepared. Dr. Lewis was great. Answered all my questions without hesitation.


StarStarStarStarStar Great Experience! —    (Patient since Wed Feb 08 00:00:00 MST 2017)

This is such a wonderful eye care office! The whole staff is always professional and welcoming. This was my first visit with Dr. Hudson and she is great! Professional, warm and detail oriented. I have a genetic mutation that makes me more susceptible to certain cancers, including melanoma of the eye. She knew my history and explained what we would be monitoring. Also, very timely. A great experience all around.


StarStarStarStarStar Everything was taken care of professionally. Dr... —    (Patient since Mon Jul 22 00:00:00 MDT 2019)

Everything was taken care of professionally. Dr Hertzog and staff are the best!!


StarStarStarStarStar The Hertzog Family Eye Care team are so fantast... —    (Patient since Mon Mar 16 00:00:00 MDT 2020)

The Hertzog Family Eye Care team are so fantastic! They are friendly and professional.


StarStarStarStarStar Stopped in unannounced and they got me right in... —    (Patient since Fri Jul 15 00:00:00 MDT 2022)

Stopped in unannounced and they got me right in and took care of the situation. very nice and punctual


StarStarStarStarStar Another good appointment. Everyone is cheerful ... —    (Patient since Mon Jul 19 00:00:00 MDT 2021)

Another good appointment. Everyone is cheerful and nice. I was seen on time and easy to talk to. Any questions were answered clearly. Thank you


StarStarStarStarStar Service is absolutely mazing. . I am so glad my... —    (Patient since Thu Jun 03 00:00:00 MDT 2021)

Service is absolutely mazing. . I am so glad my daughters feel comfortable going there


StarStarStarStarStar I really liked working with Brittany on the sel... —    (Patient since Fri Dec 14 00:00:00 MST 2018)

I really liked working with Brittany on the selection of glasses. She was very helpful with a great personality


StarStarStarStarStar First time at Jacksonville clinic, I usually us... —    (Patient since Thu Jul 07 00:00:00 MDT 2022)

First time at Jacksonville clinic, I usually use Cabot , but needed in sooner and Jacksonville had an opening,……Everyone from the time you walk through the front door is so friendly, wonderful staff and Dr., very patient and helpful when picking out frames and discussing and explaining options….The clinic manager should be proud of the staff, Great job, this is why I choose Hertzog and will continue, Great Job Jacksonville clinic your Amazing!!!!!! Appt. 07/07/2022


StarStarStarStarStar  —    (Patient since Wed Jul 06 00:00:00 MDT 2022)

I am totally happy with all the services rendered. Everyone is top-notch. So glad I chose Hertzog Family Eye Care.


StarStarStarStarStar Excellent service and staff was very friendly a... —    (Patient since Thu Jun 30 00:00:00 MDT 2022)

Excellent service and staff was very friendly and helpful


StarStarStarStarStar Great service, in and out. —    (Patient since Wed Oct 03 00:00:00 MDT 2018)

Great service, in and out.


StarStarStarStarStar Always easy and painless. The staff here is ext... —    (Patient since Thu Jun 16 00:00:00 MDT 2022)

Always easy and painless. The staff here is extremely helpful and compassionate and make every appointment smooth sailing. Always very accommodating. My husband loves them as well


StarStarStarStarStar I really like Dr Lewis. She is very thorough. S... —    (Patient since Mon Apr 12 00:00:00 MDT 2021)

I really like Dr Lewis. She is very thorough. She listens to your concerns. She discusses issues with you.


StarStarStarStarStar I am always pleased with all the quality of exp... —    (Patient since Mon Jun 05 00:00:00 MDT 2017)

I am always pleased with all the quality of expertise I encounter during my visits to your clinic.


StarStarStarStarStar Excellent office —    (Patient since Wed Nov 14 00:00:00 MST 2018)

We have been going here for years! I'm very squeamish about the eye dr and anything with my eyes and they help a lot with that. My kids also love going. Dr. Hertzog made them laugh the whole time we were there yesterday. The staff is excellent and friendly. I couldn't imagine going anywhere else!


StarStarStarStarStar This place is GREAT!! I was looking for a new ... —    (Patient since Thu Jun 16 00:00:00 MDT 2022)

This place is GREAT!! I was looking for a new eye doctor and Dr. Lewis is awesome! The have an awesome scan machine and she took the time to explain my eye scan with me. I'm older and have really bad vision but I have never had a better eye exam!! She is friendly and easy to work with. The office staff was AMAZING! Friendly and helpful. I so appreciated being able to talk through pricing and frames and insurance. They were great at helping me pick out frames. They have MANY cute and affordable frames!! Make your appointment today!!


StarStarStarStarStar Hertzog Family Eye Care is the best you will fi... —    (Patient since Fri Mar 24 00:00:00 MDT 2017)

Hertzog Family Eye Care is the best you will find! Everyone is kind and helpful from when you check-in to when you leave.


StarStarStarStarStar Dr Lewis and all of the staff I saw were profes... —    (Patient since Wed May 04 00:00:00 MDT 2022)

Dr Lewis and all of the staff I saw were professional, friendly and efficient! Thank you all so much for taking such good care of me.


StarStarStarStarStar  —    (Patient since Thu Jun 09 00:00:00 MDT 2022)

It was great. Everyone was so helpful and polite. Will be going back


StarStarStarStarStar Great Service. ... —    (Patient since Wed Sep 30 00:00:00 MDT 2020)

I was extremely pleased with the service I was given, everyone was professional. I have another appointment in a month and expect the same service.


StarStarStarStarStar Great team working together.  —    (Patient since Thu Jun 03 00:00:00 MDT 2021)

team working together. The team have you in and out quickly. All so friendly. Recommend


StarStarStarStarStar  —    (Patient since Thu May 10 00:00:00 MDT 2018)

You folks do a very good job very nice people


StarStarStarStarStar Followed carefully by Dr. Herzog, have all my ... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

Followed carefully by Dr. Herzog, have all my questions answered, and grateful for the care received.


StarStarStarStarStar Right to the point —    (Patient since Tue Jan 11 00:00:00 MST 2022)

I appreciate the right to the point and always so nice ty.


StarStarStarStarStar My experience with Hertzog Family Eye Care was —    (Patient since Wed May 25 00:00:00 MDT 2022)

My experience withHertzog Family Eye Care was just awesome, they were pleasant, thoughtful and Kind. Thank you for all you have done.🌺


StarStarStarStarStar  —    (Patient since Thu Aug 13 00:00:00 MDT 2020)

Dr. Mitzi is wonderful and her staff is so kind and supportive


StarStarStarStarStar Excellent service, everything explained in grea... —    (Patient since Wed Apr 27 00:00:00 MDT 2022)

Excellent service, everything explained in great detail & with clarity!


StarStarStarStarStar Very prompt and very professional. And I got n... —    (Patient since Tue May 23 00:00:00 MDT 2017)

Very prompt and very professional. And I got new glasses for less than what I was expecting which was a nice surprise. Thank you.


StarStarStarStarStar Minimal waiting time, very pleasant staff. —    (Patient since Wed Jan 13 00:00:00 MST 2021)

Minimal waiting time, very pleasant staff.


StarStarStarStarNo Star My first time with Hertzog.  —    (Patient since Mon May 16 00:00:00 MDT 2022)

Everything went well with my appointment. The employees were friendly and very nice and were well educated in their task. There was very little wait time from my appointment time.


StarStarStarStarStar fantastic experience, wonderful staff and thoro... —    (Patient since Thu May 12 00:00:00 MDT 2022)

fantastic experience, wonderful staff and thoroughly professional doctors.


StarStarStarStarStar  —    (Patient since Mon Oct 26 00:00:00 MDT 2020)

Everyone was friendly and professional. Will come back


StarStarStarStarStar Dr Lewis was informative and professional. Her... —    (Patient since Wed May 04 00:00:00 MDT 2022)

Dr Lewis was informative and professional. Her explanations were easy to understand. Our glasses tech was also professional and took the time to find out what we wanted in our glasses selection.


StarStarStarStarStar Excellent , professional and courteous. Follow ... —    (Patient since Mon Dec 20 00:00:00 MST 2021)

Excellent , professional and courteous. Follow up scheduled.


StarStarStarStarStar We always have a wonderful experience such a fr... —    (Patient since Wed Apr 28 00:00:00 MDT 2021)

We always have a wonderful experience such a friendly staff. We appreciate everything y’all do ❤️


StarStarStarStarStar The staff is great.  —    (Patient since Thu Mar 24 00:00:00 MDT 2022)

The staff is great. I had complete instructions during all exams. I received honest help picking out frames and lenses. I won't go anywhere else now.


StarStarStarStarStar Outstanding! (As always) —    (Patient since Fri Sep 08 00:00:00 MDT 2017)

Outstanding! (As always)


StarStarStarStarStar Excellent staff & service!!!  —    (Patient since Wed Apr 27 00:00:00 MDT 2022)

Excellent staff & service!!!


Reply

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StarStarStarStarStar Always so efficient and no excessive wait time ... —    (Patient since Wed Mar 31 00:00:00 MDT 2021)

Always so efficient and no excessive wait time for appointments.


Reply

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StarStarStarStarNo Star My visit was terrific, every one was so nice, a... —    (Patient since Tue Mar 06 00:00:00 MST 2018)

My visit was terrific, every one was so nice, and right on time. See you soon to pick up my glass !!


Reply

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StarStarStarStarStar First time visit. Everyone was so nice and help... —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

First time visit. Everyone was so nice and helpful. We just moved to Arkansas recently, so searching for the Drs we needed to see was hard. I am so glad I found this office. It was definitely the right choice for me!!


Reply

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StarStarStarStarStar Always a good experience for us —    (Patient since Mon Dec 06 00:00:00 MST 2021)

Always a good experience for us


Reply

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StarStarStarStarStar Five star service —    (Patient since Fri Dec 20 00:00:00 MST 2019)

Five star service. I needed an emergency appointment and was seen within a few hours of calling. The staff and doctors are always attentive and friendly. They listened to and addressed every concern I had.


Reply

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StarStarStarStarStar Wonderful experience. Great staff and doctors.... —    (Patient since Tue Dec 03 00:00:00 MST 2019)

Wonderful experience. Great staff and doctors.


Reply

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StarStarStarStarStar We ALWAYS have the most caring, knowledgeable, ... —    (Patient since Wed Mar 07 00:00:00 MST 2018)

We ALWAYS have the most caring, knowledgeable, kind staff! From the second you walk in, you feel like family! Keep up the great work!!!!


Reply

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StarStarStarStarStar  —    (Patient since Mon Jul 26 00:00:00 MDT 2021)

Very professional, friendly and caring people.


Reply

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StarStarStarStarStar Great professional service —    (Patient since Tue Dec 17 00:00:00 MST 2019)

Great professional service


Reply

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StarStarStarStarStar Dr. Hertzog has been the utmost best when it co... —    (Patient since Wed Sep 20 00:00:00 MDT 2017)

Dr. Hertzog has been the utmost best when it comes to my eye health. He is constantly letting me know if progresses made and down turns… I could not be more pleased with him as my Optometrist!!!!


Reply

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StarStarStarStarStar Superior service and care... —    (Patient since Mon Apr 11 00:00:00 MDT 2022)

When I arrived for my appt I was a little early and the check in process was easy. All my new patient paperwork was completed online and I signed one pice of paper at the office. At that time I took a seat in the lobby, it was super clean and had ample seating. I did not have to wait long before I was taken back to start the exam process. The ladies were super friendly and very thorough with questions and answers. Dr. Hudson was quickly in my room and walked me through the exam and made sure I was comfortable and that I understood everything completely. After my exam they had all of my insurance information and what was my copay and what the insurance paid for, she did call the lab to answer a couple questions and I was pleasantly pleased with the cost of my new glasses. She even used my favorite frames. I would tell everyone to use Hertzog Family Eye Care for all their family eye care.


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StarStarStarStarStar Awesome place and awesome people.  —    (Patient since Fri Mar 04 00:00:00 MST 2022)

Awesome place and awesome people.


Reply

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StarStarStarStarStar  —    (Patient since Tue Apr 05 00:00:00 MDT 2022)

Great family atmosphere! Very knowledgeable staff!


Reply

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StarStarStarStarStar Great experience! —    (Patient since Wed Apr 06 00:00:00 MDT 2022)

Great experience! Was in and out very quickly. Very nice staff, and office.


Reply

Thank you for the review!

StarStarStarStarStar Everything was good but the glasses broke withi... —    (Patient since Mon May 17 00:00:00 MDT 2021)

Everything was good but the glasses broke within 3 months


Reply

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StarStarStarStarStar Very good experience. Very quick and easy. Real... —    (Patient since Mon Jan 18 00:00:00 MST 2021)

Very good experience. Very quick and easy. Really liked the Doctor. Laura is always so nice at the front desk.


Reply

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StarStarStarStarStar Awesome place to be seen! Always helpful and t... —    (Patient since Mon Feb 12 00:00:00 MST 2018)

Awesome place to be seen! Always helpful and they always take care of my kids!


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StarStarStarStarStar Everyone was amazing good answer all questions —    (Patient since Fri Mar 25 00:00:00 MDT 2022)

Everyone was amazing good answer all questions


Reply

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StarStarStarStarStar Greeted upon arrival no wait time and everythin... —    (Patient since Tue Apr 06 00:00:00 MDT 2021)

Greeted upon arrival no wait time and everything was explained from start to finish


Reply

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StarStarStarStarStar I have never been so impressed with the level ... —    (Patient since Thu Mar 24 00:00:00 MDT 2022)

I have never been so impressed with the level of caring. The technology was very impressive. The selection of eyeglasses is vast. I highly recommend this place!


Reply

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StarStarStarStarStar Trustworthy eye care  —    (Patient since Tue Mar 30 00:00:00 MDT 2021)

Prompt care. Knowledgeable and friendly staff. Great visit!


Reply

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StarStarStarStarStar Great staff & clear information  —    (Patient since Tue Mar 22 00:00:00 MDT 2022)

My appointment was efficient & suited my needs for my check-up. I appreciate the clear & concise information that was given to me.


Reply

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StarStarStarStarStar Contacts, glasses, and exams! Oh my! —    (Patient since Wed Mar 24 00:00:00 MDT 2021)

As always, contact fitting and exams are done professionally with plenty of explanation and no rush. Eye sight options are given and discussed. Could not be happier with Hertzog.


Reply

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StarStarStarStarStar Always so friendly and helpful! —    (Patient since Fri Mar 05 00:00:00 MST 2021)

Always so friendly and helpful!


Reply

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StarStarStarStarStar Everybody is very nice and does a good job. Th... —    (Patient since Mon Nov 06 00:00:00 MST 2017)

Everybody is very nice and does a good job. The liked my new doctor very much.


Reply

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StarStarStarStarStar Staff was knowledge and timely.  —    (Patient since Wed Jan 11 00:00:00 MST 2017)

Staff was knowledge and timely.


Reply

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StarStarStarStarStar Professional service with all personel —    (Patient since Tue Dec 17 00:00:00 MST 2019)

Professional service with all personel


Reply

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StarStarStarStarStar Very Nice staff and Doctor, Quick in and out.  —    (Patient since Wed Mar 06 00:00:00 MST 2019)

Very Nice staff and Doctor, Quick in and out.


Reply

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StarStarStarStarStar Couldn't ask for a better Eye Clinic, everyone ... —    (Patient since Wed Oct 25 00:00:00 MDT 2017)

Couldn't ask for a better Eye Clinic, everyone there are friendly and you're always smiling and they make you feel like part of the team there


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StarStarStarStarStar Appreciate the concern and care of this clinic! —    (Patient since Mon Oct 16 00:00:00 MDT 2017)

I had a slight emergency concerning my vision late in the afternoon. I called the office, answered a few questions, and was told to come on in to be seen. Thankfully, it was nothing serious. But I appreciate the concern and quick response of the Hertzog Clinic. They are the best!!


Reply

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StarStarStarStarStar We loved visit the office!We appreciate how f... —    (Patient since Wed Mar 02 00:00:00 MST 2022)

We loved visit the office! We appreciate how friendly, clean, and personal the appointment was. And most of all, it was great to see all the smiling faces!


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StarStarStarStarStar Very caring and helped me and explained the pro... —    (Patient since Tue Feb 19 00:00:00 MST 2019)

Very caring and helped me and explained the process of the exam.


Reply

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StarStarStarStarStar Absolutely amazing staff!! They were so nice an... —    (Patient since Fri Feb 25 00:00:00 MST 2022)

Absolutely amazing staff!! They were so nice and I felt not just like a patient!!


Reply

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StarStarStarStarStar Extraordinary care and service! —    (Patient since Wed Feb 16 00:00:00 MST 2022)

Extraordinary care and service!


Reply

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StarStarStarStarStar I was very pleased with my experience with Dr. ... —    (Patient since Wed Feb 16 00:00:00 MST 2022)

I was very pleased with my experience with Dr. Hudson and the staff.


Reply

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StarStarStarStarStar The staff is friendly and helpful as well as e... —    (Patient since Wed May 01 00:00:00 MDT 2019)

The staff is friendly and helpful as well as effocient. Dr Hertzog was great as usual. I may have been there a total of 25minutes👏👏


Reply

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StarStarStarStarStar My first visit was amazing I am very proud to s... —    (Patient since Thu Feb 17 00:00:00 MST 2022)

My first visit was amazing I am very proud to say I have recommended you to my family


StarStarStarStarStar So glad I found this clinic! —    (Patient since Thu Feb 10 00:00:00 MST 2022)

The staff are amazing at the Jacksonville location. When looking for a new eye doctor they were the first I called but Jennifer who answered the phone was so amazing and ready to help I didn't even bother trying to call the other clinics I was considering. I'm so glad I found them I would definitely recommend them to everyone!


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StarStarStarStarStar Great friendly staff. Very helpful with my car... —    (Patient since Thu May 27 00:00:00 MDT 2021)

Great friendly staff. Very helpful with my care after lasik.


Reply

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StarStarStarStarStar 10/10 recommend! Staff were amazing! Patient, f... —    (Patient since Tue Nov 30 00:00:00 MST 2021)

10/10 recommend! Staff were amazing! Patient, friendly, knowledgeable!


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StarStarStarStarStar Excellent care! —    (Patient since Thu May 27 00:00:00 MDT 2021)

Always get in and out very fast. Great attention paid to my aftercare for Lasik and my enhancement.


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StarStarStarStarStar I receive excellant care from all the staff. —    (Patient since Thu Dec 17 00:00:00 MST 2020)

I receive excellant care from all the staff.


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StarStarStarStarStar Best eye care place I’ve ever been to!!! —    (Patient since Tue Dec 14 00:00:00 MST 2021)

Best eye care place I’ve ever been to!!!


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StarStarStarStarStar Very helpful and professional. —    (Patient since Mon Apr 12 00:00:00 MDT 2021)

Very helpful and professional.


Reply

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StarStarStarStarStar Last annual visit —    (Patient since Fri Nov 18 00:00:00 MST 2016)

Great visit, friendly staff and everything was on time.


Reply

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StarStarStarStarStar Great staff. Very personable. So helpful anytim... —    (Patient since Wed Apr 10 00:00:00 MDT 2019)

Great staff. Very personable. So helpful anytime I’ve been.


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StarStarStarStarStar I always have a great experience here. Everyon... —    (Patient since Thu Oct 18 00:00:00 MDT 2018)

I always have a great experience here. Everyone is so nice


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StarStarStarStarStar  —    (Patient since Thu Oct 28 00:00:00 MDT 2021)

Dr. Hudson and the awesome staff were phenomenal with my 5 year old who came in for his very first yearly eye visit. He was nervous and scared, but they made sure to explain every step to him and reassured him throughout the visit that everything was going to be just fine! I am so grateful for you ladies. Thank you all for making his eye doctor experience a pleasant one! I also had my eye appointment at the same time and they were so helpful with finding a pair of glasses that I felt good about wearing since I am new to wearing glasses. I will 💯 recommend you guys to everyone I know!


Reply

Thank you for the review!

StarStarStarStarStar They did a fabulous job!!  —    (Patient since Tue Dec 06 00:00:00 MST 2016)

They did a fabulous job!!


Reply

Thank you for the review!

StarStarStarStarStar  —    (Patient since Wed Apr 12 00:00:00 MDT 2017)

I’m a long-term client and continue to drive back for appointments even after we moved out of the area. The office is run in a professional and timely manner and everyone who works there is very courteous and helpful.


Reply

Thank you for the review!

StarStarStarStarStar Very nice courteous staff  —    (Patient since Fri Dec 14 00:00:00 MST 2018)

Very nice courteous staff


Reply

Thank you for the review!

StarStarStarStarStar Wonderful staff and great location! —    (Patient since Wed Oct 20 00:00:00 MDT 2021)

The staff were very friendly and patient. I didn't feel rushed during a first-time contact fitting and had a cheerleader encouraging me throughout the process. The office is well maintained and clean. Definitely recommend!


Reply

Thank you for the review!

StarStarStarStarStar Everyone was so nice and extremely helpful from... —    (Patient since Wed Oct 20 00:00:00 MDT 2021)

Everyone was so nice and extremely helpful from the time we walked in until we left. Dr. Hertzog was very patient and explained everything as he was doing it and gladly answered all of our questions.


Reply

Thank you for the review!

StarStarStarStarStar Had a great visit while I was there and all the... —    (Patient since Mon Sep 18 00:00:00 MDT 2017)

Had a great visit while I was there and all the staff were real helpful. Would recommend your service to all


Reply

Thank you for the review!

StarStarStarStarStar Great place, great people to be seen by!  —    (Patient since Thu Apr 08 00:00:00 MDT 2021)

Great place, great people to be seen by!


Reply

Thank you for the review!

StarStarStarStarStar Exceptional  —    (Patient since Thu Oct 14 00:00:00 MDT 2021)

Very polite and professional as soon as I walked in the door. Dr. Lewis and her staff are to be commended on cleanliness and pride in their professions. I was impressed with the OptiMap machine and more impressed with Dr. Lewis’ knowledge and skill in working with the latest equipment. Would highly recommend!


Reply

Thank you for the review!

StarStarStarStarStar They’re very friendly and professional staff. I... —    (Patient since Thu Oct 14 00:00:00 MDT 2021)

They’re very friendly and professional staff. I was grateful they got me in quickly.


Reply

Thank you for the review!

StarStarStarStarStar Always a wonderful experience! Everyone is fri... —    (Patient since Thu Jan 30 00:00:00 MST 2020)

Always a wonderful experience! Everyone is friendly and very professional and very knowledgeable. All questions are answered and waiting time is short.


Reply

Thank you for the review!

StarStarStarStarStar It's always easy to schedule and confirm appoin... —    (Patient since Mon Nov 06 00:00:00 MST 2017)

It's always easy to schedule and confirm appointments and the and working with the staff is a pleasure.


Reply

Thank you for the review!

StarStarStarStarStar All the staff at this eye doctors office were v... —    (Patient since Wed Oct 06 00:00:00 MDT 2021)

All the staff at this eye doctors office were very helpful and nice! We will definitely be going back!


Reply

Thank you for the review!

StarStarStarStarStar Everyone is friendly & efficient.  —    (Patient since Wed Jan 11 00:00:00 MST 2017)

Everyone is friendly & efficient.


Reply

Thank you for the review!

StarStarStarStarStar We love Hertzog Family Eye Clinic! They are kin... —    (Patient since Mon Sep 30 00:00:00 MDT 2019)

We love Hertzog Family Eye Clinic! They are kind, helpful, and they listen to my concerns. They know my kids by their first names and comment on how much they have grown. They have absolutely the best staff ever!


Reply

Thank you for the review!

StarStarStarStarStar So grateful for the Eye care received. —    (Patient since Mon Feb 20 00:00:00 MST 2017)

So grateful for the Eye care received. I am given clear information re: any issues or concerns about my eye testing and inner eye appearance. I have eye concerns that I want exact info about and I am always informed. My questions are answered and explained, should I have questions. Dr. Herzog and his staff are caring and always make me fee comfortable.


Reply

Thank you for the review!

StarStarStarStarStar Great and extremely professional team of people... —    (Patient since Tue Aug 29 00:00:00 MDT 2017)

Great and extremely professional team of people


Reply

Thank you for the review!

StarStarStarStarStar I wouldn't go anywhere else. The staff at Hertz... —    (Patient since Fri Sep 18 00:00:00 MDT 2020)

I wouldn't go anywhere else. The staff at Hertzog is a friendly and caring group of professionals. Best eye care I have ever received. Wholeheartedly recommend.


Reply

Thank you for the review!

StarStarStarStarStar Excellent as always. Always professional and fr... —    (Patient since Wed Aug 22 00:00:00 MDT 2018)

Excellent as always. Always professional and friendly. Goes above and beyond to make sure that your visit and needs are taken care of. MS


Reply

Thank you for the review!

StarStarStarStarStar Enjoyed the visit...Doctor explained my diagnos... —    (Patient since Wed Nov 16 00:00:00 MST 2016)

Enjoyed the visit...Doctor explained my diagnosis and the long range plan...staff very friendly and helpful...


Reply

Thank you for the review!

StarStarStarStarStar Friendly and nice people. —    (Patient since Fri Sep 04 00:00:00 MDT 2020)

Friendly and nice people.


Reply

Thanks you for the review!

StarStarStarStarStar First visit with Dr. Lewis, and she was great! ... —    (Patient since Wed Jul 01 00:00:00 MDT 2020)

First visit with Dr. Lewis, and she was great! Gave lots of info and showed genuine care for us! She spunky and knows her stuff! All staff was great, from beginning to end!


Reply

Thank you for the review.

StarStarStarStarStar Great! —    (Patient since Wed Sep 01 00:00:00 MDT 2021)

This was my first visit to Hertzog Family Eye Care and I loved it! Dr. Lewis told me things about my eyes I had never heard from previous optometrist. Everyone was so helpful and I loved the girls helping me with choosing the best frame! I live in Conway, but definitely worth the drive! I will highly recommend to my friends! Thanks so much!


Reply

Thank you for the review.

StarStarStarStarStar Great great —    (Patient since Mon Jan 16 00:00:00 MST 2017)

Very wonderful people and service on a 5 star rating would be a 100 star


Reply

Thank you for the review.

StarStarStarStarStar Exceptional from start to finish —    (Patient since Mon Aug 30 00:00:00 MDT 2021)

Exceptional from start to finish


Reply

Thank you for the review.

StarStarStarStarStar Awesome experience as always. Love the doctors ... —    (Patient since Tue Jul 10 00:00:00 MDT 2018)

Awesome experience as always. Love the doctors and staff. So helpful and thorough and also very streamlined!


Reply

Thank you for the review.

StarStarStarStarStar Fantastic visit. Everyone was extremely friendl... —    (Patient since Wed Jun 14 00:00:00 MDT 2017)

Fantastic visit. Everyone was extremely friendly. Wonderful atmosphere


Reply

Thank you for the review.

StarStarStarStarStar It would be nice to have more affordable frame ... —    (Patient since Wed May 01 00:00:00 MDT 2019)

It would be nice to have more affordable frame options in shop. We bought frames from your office only once because we never expected the cost to be as high as they were, almost $600 all in. We normally take the script to vision express or online, but it would be great to have a wall of AFFORDABLE and TRENDY frame options from you. Everything else is excellent!


Reply

Thank you for the review.

StarStarStarStarStar Wonderful service as always —    (Patient since Tue Feb 07 00:00:00 MST 2017)

Wonderful service as always


Reply

Thank you for the review.

StarStarStarStarStar The staff and Dr. Lewis were all very friendly,... —    (Patient since Mon Jan 28 00:00:00 MST 2019)

The staff and Dr. Lewis were all very friendly, and took time to answer any of my questions. I appreciate the care I received. Thank you


Reply

Thank you for the review.

StarStarStarStarStar I really like this eye care center very friendl... —    (Patient since Wed Aug 11 00:00:00 MDT 2021)

I really like this eye care center very friendly staff thank you


Reply

Thank you for the review.

StarStarStarStarStar I wish to thank Maci Lewis. She found a tear in... —    (Patient since Fri Jul 30 00:00:00 MDT 2021)

I wish to thank Maci Lewis. She found a tear in my right eye that my retina doctor had missed. She called my retina doctor, explained what was going on, and made an appointment for me on the same day!! To me, that's going above and beyond patient care!! If not for her, fluid could have leaked through the tear and detached my retina. Even my retina doctor commented on what " a damn good job " she did on finding it. Again, thank you Maci!!!


Reply

Thank you for the review.

StarStarStarStarStar  —    (Patient since Wed Aug 04 00:00:00 MDT 2021)

The whole experience was very pleasant, from setting the appointment to picking out glasses. Glad I switched to you all! Have recommended my daughter do the same!


Reply

Thank you for the review.

StarStarStarStarStar Great customer service. Took the time to explai... —    (Patient since Mon Jun 19 00:00:00 MDT 2017)

Great customer service. Took the time to explain each stage of the eye exam. Recommend their services.


Reply

Thank you for the review.

StarStarStarStarStar I would recommend Hertzog Eye CareBest Care I ... —    (Patient since Wed Oct 25 00:00:00 MDT 2017)

I would recommend Hertzog Eye Care Best Care I found


Reply

Thank you for the review.

StarStarStarStarStar I am so glad I found Hertzog Family Eye Care, I... —    (Patient since Mon Jul 19 00:00:00 MDT 2021)

I am so glad I found Hertzog Family Eye Care, I have been driving too far each year for my eye exams. I started searching online when I found them. I was very pleased with everyone there. My eye exam was thorough and done with patience. I was very pleased to have found the glasses I wanted.


Reply

Thank you for the review.

StarStarStarStarStar I was having flashing in my right eye that coul... —    (Patient since Tue Jul 20 00:00:00 MDT 2021)

I was having flashing in my right eye that could have been something serious. I had called a few other places and no one could see me until later in September. HFEC was able to squeeze me in the same day and give me a retinal exam. They also established me as a patient and set up an annual exam. I would highly recommend HFEC for their high level of patient/customer service, professionalism, and kindness.


Reply

Thank you for the review.

StarStarStarStarStar This is the best eye care place hands down.The... —    (Patient since Mon Jan 16 00:00:00 MST 2017)

This is the best eye care place hands down. They know you and you would believe that you have known them forever. The care is great from the time you walk in the door till you leave. They are only getting better with age like a fine wine.


Reply

Thank you for the wonderful review!

StarStarStarStarStar  —    (Patient since Mon May 01 00:00:00 MDT 2017)

Always a very pleasant experience when I come in the office. All employees are so very kind and accommodating to my needs.


Reply

Thank you for the review!

StarStarStarStarStar Real good service--the best ever-- fast app. ti... —    (Patient since Mon Jul 26 00:00:00 MDT 2021)

Real good service--the best ever-- fast app. time --nice people close to home--would be nice have list of charges what ins. paid and so on---plan to use you guys from now on--Tommy


Reply

Thank you for the review!

StarStarStarStarStar Everyone was extremely friendly and helpful!  —    (Patient since Mon Aug 17 00:00:00 MDT 2020)

Everyone was extremely friendly and helpful! We really enjoyed the visit. We were able to get an eye exam and glasses in less than an 30 minutes!!!


StarStarStarStarStar Always get great service but I was disappointed... —    (Patient since Mon Mar 23 00:00:00 MDT 2015)

Always get great service but I was disappointed that the staff was not wearing masks since the number of positive covid cases is going up daily.


Reply

Thank you for the review. We are all vaccinated.

StarStarStarStarStar Very polite people fast service. Answered all m... —    (Patient since Thu Jul 15 00:00:00 MDT 2021)

Very polite people fast service. Answered all my questions!


StarStarStarStarStar I was pleased with every aspect of the service ... —    (Patient since Mon Mar 29 00:00:00 MDT 2021)

I was pleased with every aspect of the service I had here.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar I always have a great experience on my appointm... —    (Patient since Tue May 16 00:00:00 MDT 2017)

I always have a great experience on my appointments, always a friendly staff and great atmosphere. Dr. Hertzog always takes time to explain your testing and your options of whatever the problem should be ..


Reply

Thank you for the review. Glad you had a wonderful visit.

StarStarStarStarStar Staff is great, friendly, very helpful. Great ... —    (Patient since Wed Jun 19 00:00:00 MDT 2019)

Staff is great, friendly, very helpful. Great doctor, extremely professional. Ten out of ten for me!


Reply

Thank you for the review. 10 out of 10! Wow!

StarStarStarStarStar Very pleasant visit with Doctor Lewis. All of ... —    (Patient since Mon Apr 12 00:00:00 MDT 2021)

Very pleasant visit with Doctor Lewis. All of the staff were nice and helpful.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Fantastic a staff and time management  —    (Patient since Thu Jul 01 00:00:00 MDT 2021)

Was great to have an appointment that started on time. The staff and Dr were prompt and I was in and out for my Yearly Eye Exam.


Reply

Thank you for the review. We try to get you in and out quickly while completing a comprehensive and thorough exam.

StarStarStarStarStar So glad My eye health is followed closely and ... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

So glad My eye health is followed closely and my eye Heath info is given to me at end of visit. With so much to take care due to various eye and health issues it is an issue of concern for me. Grateful that this is handled carefully with excellent feedback.


Reply

Thank you for the review. Glad you had a great visit. It's always great to see you!

StarStarStarStarStar Everyone was helpful and kind. —    (Patient since Tue Jun 29 00:00:00 MDT 2021)

Everyone was helpful and kind.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar I was impressed with the friendly, professional... —    (Patient since Thu Jun 24 00:00:00 MDT 2021)

I was impressed with the friendly, professional attitude that I received while I was there.


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar Staff was very nice, professional, and courteou... —    (Patient since Thu Jun 17 00:00:00 MDT 2021)

Staff was very nice, professional, and courteous!


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar I always feel comfortable & well cared for at H... —    (Patient since Wed Jan 11 00:00:00 MST 2017)

I always feel comfortable & well cared for at Hertzog Family Eye Care & yesterday was no different.


Reply

Thank you for the review. Glad we are taking great care of you!

StarStarStarStarStar  —    (Patient since Wed Mar 01 00:00:00 MST 2017)

Always treated in a professional manner. Staff helped me pick out my new glasses and always there to answer questions.


Reply

Thank you for the review. Glad you had a wonderful visit!

StarStarStarStarStar Super super nice very professional I had to bri... —    (Patient since Tue Jun 15 00:00:00 MDT 2021)

Super super nice very professional I had to bring my two kids and the entire staff was helpful and understanding


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Even in an emergency —    (Patient since Thu Nov 17 00:00:00 MST 2016)

Thank you Dr. Lewis and staff at Dr. Hertzog's office for treating my eye emergency with tact and concern. Helping me get over that irritation was a blessing I could not have had better care.


Reply

Thank you for the review. Glad you are feeling better.

StarStarStarStarStar  —    (Patient since Thu Jun 10 00:00:00 MDT 2021)

Yesterday was my first time to visit Hertzog and they were fabulous. Was completely satisfied from the time I walked in the door until the time I left. The doctor was very thorough and she explained to me in detail exactly what’s going on with my eyesight. Everyone was very friendly and very helpful. I’ve definitely found my hometown optometrist!!!


Reply

Thank you for the review. Glad you had a great first visit!!!

StarStarStarStarStar Great doctors. The staff is very helpful. They ... —    (Patient since Tue May 16 00:00:00 MDT 2017)

Great doctors. The staff is very helpful. They are friendly and really easy to work with when scheduling or picking out glasses.


Reply

Thank you for the review. Our staff is great!

StarStarStarStarStar It was my first visit. Everyone was kind and he... —    (Patient since Tue Jun 08 00:00:00 MDT 2021)

It was my first visit. Everyone was kind and helpful.


Reply

Thank you for the review. Glad you had a great first visit.

StarStarStarStarStar The staff were very friendly and helpful. I fel... —    (Patient since Mon Jun 07 00:00:00 MDT 2021)

The staff were very friendly and helpful. I felt I had the doctors complete attention and she took care to answer my questions! I would highly recommend this clinic.


Reply

Thank you for the review. Thanks for the recommendations!

StarStarStarStarStar Dr. Hertzog and staff always do a great job. Ou... —    (Patient since Mon Apr 09 00:00:00 MDT 2018)

Dr. Hertzog and staff always do a great job. Our entire household uses them.


Reply

Thank you for the review. Thanks to you and your family.

StarStarStarStarStar Every time I come here I feel welcomed once I w... —    (Patient since Thu Jun 03 00:00:00 MDT 2021)

Every time I come here I feel welcomed once I walk through the door. Everyone is so nice the whole time and explains every machine and procedure they will do during my visit. I have had nothing but wonderful visits here.


Reply

Thank you for the review. Thank you for the kinds words!

StarStarStarStarStar The service I received was excellent. The staf... —    (Patient since Tue May 23 00:00:00 MDT 2017)

The service I received was excellent. The staff was all outstanding and very professional. I love Dr. Hertzog and his staff. They are prompt and efficient. Thanks.


Reply

Thank you for the review. Thanks for the kind words.

StarStarStarStarStar Dr Maci Lewis and staff were pleasant, answered... —    (Patient since Thu Jan 03 00:00:00 MST 2019)

Dr Maci Lewis and staff were pleasant, answered my questions to my understanding. They take time for you and are personable


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Staff is always nice and courteous. Ensures you... —    (Patient since Tue Nov 03 00:00:00 MST 2020)

Staff is always nice and courteous. Ensures you are getting the best care and products.


Reply

Thank you for the review. Glad you had a great visit!

StarStarNo StarNo StarNo Star  —    (Patient since Wed May 26 00:00:00 MDT 2021)

Dr. Chase would not look me in the eyes when he was talking to me. He would look away. It made me feel like he didn't care about my appointment, The girl that fitted me for the contacts just told me to put them in and to come to the front desk when finished. I booked my follow up appt and left. I was sitting in the car fixing to leave and had to go back in to ask for a lens case and solution. I also had to ask what I would have to pay for the contacts when I returned after my follow up visit. With this being said, I will probably not return for my next years visit.


StarStarStarStarStar New patient  —    (Patient since Tue May 25 00:00:00 MDT 2021)

Very pleased with staff and Dr. Lewis.


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar Everyone at this office was very courteous and ... —    (Patient since Wed Jul 01 00:00:00 MDT 2020)

Everyone at this office was very courteous and got me in and out very quickly. The Dr. was very thorough and I needed no changes.


Reply

Thank you for the review. That's our goal: quick, thorough, comprehensive care!

StarStarStarStarStar Great service! —    (Patient since Fri May 21 00:00:00 MDT 2021)

Great service!I loved the people here! Everyone was helpful and the staff was knowledgeable.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Dr. Charity and her staff are the best! Friendl... —    (Patient since Mon Oct 02 00:00:00 MDT 2017)

Dr. Charity and her staff are the best! Friendly every time, and never long wait times!! In and out pretty quick, and they were understanding that I had to bring my 2 year old with me! I always recommend Dr. Hertzog when people ask for eye doctor recommendations.


Reply

Thank you for the review. Thanks for the recommendations!

StarStarStarStarStar Great professional service —    (Patient since Tue Dec 17 00:00:00 MST 2019)

Great professional service


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Very friendly folks! —    (Patient since Mon Feb 13 00:00:00 MST 2017)

Very friendly staff & the Dr.‘s Herzog are always friendly & remember you!


StarStarStarStarStar Best experience ever!!  —    (Patient since Thu May 13 00:00:00 MDT 2021)

First time ever coming to this eye care center and they’re were so kind and amazing. We came to get my daughters eyes checked and they made her feel so comfortable! Probably one of the best teams I’ve ever experienced. Will be coming back for sure!


Reply

Thank you for the review. Glad you first visit was great!

StarStarStarStarStar Everyone at Hertzog Eye Care is terrific! —    (Patient since Thu Dec 01 00:00:00 MST 2016)

Everyone at Hertzog Eye Care is terrific!


Reply

Thank you for the review. Our staff is great!

StarStarStarStarStar . —    (Patient since Wed Sep 30 00:00:00 MDT 2020)

Friendly, well trained and told me just what was being tested and how I was doing. Tests were for a possibility of glaucoma that ran in my family. Very well pleased with all that was done.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Very happy. Will come back again if needed.  —    (Patient since Tue Dec 29 00:00:00 MST 2020)

Clean and very friendly atmosphere. Also, staff was very patient with a 3 year old.


Reply

Thank you for the review. We love our pediatric patients!

StarStarStarStarStar Wonderful experience. The staff is very friendl... —    (Patient since Mon May 10 00:00:00 MDT 2021)

Wonderful experience. The staff is very friendly and professional, if you have a question they have an answer. I will be a client for life with them because of the level of care the entire staff gave. I highly recommend Hertzog for your whole family’s eye care.


Reply

Thank you for the review. Glad you had a great visit and thank you for the recommendation!

StarStarStarStarStar Great Long Term Provider —    (Patient since Tue Feb 20 00:00:00 MST 2018)

I've seen both Dr James Hertzog and Dr Charity Hertzog. They both take the time to talk and explain everything, and watch things closely based on my medications, etc. I trust them, and glad I found someone I could use long-term.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar This was my first visit to Hertzog Family Eye C... —    (Patient since Thu May 06 00:00:00 MDT 2021)

This was my first visit to Hertzog Family Eye Care in Cabot. All the staff was super nice, friendly, knowledgeable and prompt. Dr. Charity took time to answer questions I had about my eyes and Laser surgery. She explained everything in detail. I look forward to Dr. Charity and her staff to be my eye care professionals for life. I would highly recommend Hertzog Family Eye Care for anyone looking for eye care.


Reply

Thank you for the review. Glad you had a great visit. Dr. Charity is awesome!

StarStarStarStarStar My visit on Thursday was great! Everyone was so... —    (Patient since Thu May 06 00:00:00 MDT 2021)

My visit on Thursday was great! Everyone was so friendly which made the exam a breeze. I will recommend Hertzog Family Eye Care from now on!


Reply

Thank you for the review. Glad you had a great visit and thanks for the recommendations!

StarStarStarStarStar The most amazing staff I've ever had the pleasu... —    (Patient since Thu May 06 00:00:00 MDT 2021)

The most amazing staff I've ever had the pleasure of meeting.


StarStarStarStarStar I love Hertzog Family Eye Care. They are some ... —    (Patient since Thu Mar 05 00:00:00 MST 2020)

I love Hertzog Family Eye Care. They are some of the nicest people and willing to actually listen to their patients needs.


Reply

Thank you for the review. Thanks for the kind words!

StarStarStarStarStar Very awesome and friendly staff. Never felt so... —    (Patient since Wed Apr 28 00:00:00 MDT 2021)

Very awesome and friendly staff. Never felt so comfortable at the eye doctor!


Reply

Thank you for the review. Our staff is amazing!

StarStarStarStarStar Amazing place  —    (Patient since Fri Apr 30 00:00:00 MDT 2021)

Everyone was fabulous from walking in the door to walking out the door. Couldn't ask for a better experience.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great friendly service everytime!  —    (Patient since Wed May 15 00:00:00 MDT 2019)

Great friendly service everytime!


Reply

Thank you for the review. That is our goal: superior customer service!

StarStarStarStarStar Very pleased with my visit! —    (Patient since Thu Apr 29 00:00:00 MDT 2021)

I was very pleased with my visit to Hertzog Family Eye Care in Cabot. The staff was friendly and knowledgeable. The eye exam was thorough and performed by a caring, experienced, eye doctor who took time to explain the results of the exam and the state of my vision and eye health. I will definitely return in the future for eyecare when needed.


Reply

Thank you for the review. Glad you had a great visit. We are honored to have you as a patient!

StarStarStarStarStar Very pleased  —    (Patient since Wed Mar 24 00:00:00 MDT 2021)

Very thorough eye exam, friendly and knowledgeable staff took the time to go over every aspect of the exam and make sure that we understood all of the results and suggested care going forward. Absolutely will recommend.


Reply

Thank you for review. Glad you had a great visit, and thank you for the recommendations!

StarStarStarStarStar I was very impressed. The woman who helped me p... —    (Patient since Thu Apr 15 00:00:00 MDT 2021)

I was very impressed. The woman who helped me pick my glasses (sorry) forget name. She more than happily picked out numerous purple frames to try on. She sat with me and explained why certain shapes that fit right or wrong on my nose or for centering. Actually sat w me to see how the frames looked on me. I have never had that kind of service. Especially at Jax office. It was a wonderful visit.


Reply

Thank you for the review. Glad Nicole took great care of you!

StarStarStarStarStar .. —    (Patient since Mon Mar 27 00:00:00 MDT 2017)

it' always an enjoyable time when i have an appointment with Dr. James The staff are great people and are always friendly and helpful


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar l was very pleased with how helpful the clinic ... —    (Patient since Mon Apr 12 00:00:00 MDT 2021)

l was very pleased with how helpful the clinic was. I felt Dr Lewis was very thorough.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Male  —    (Patient since Thu May 25 00:00:00 MDT 2017)

The staff was very friendly. Ty.


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar Very personable and pro —    (Patient since Thu Mar 09 00:00:00 MST 2017)

Very personable and professional


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Quality service —    (Patient since Tue Apr 06 00:00:00 MDT 2021)

Great customer service from beginning to end of visit.


Reply

Thank you for your review. You confirmed our goal of superior customer service!

StarStarStarStarStar I just had the best experience with Herzog!! My... —    (Patient since Mon Apr 05 00:00:00 MDT 2021)

I just had the best experience with Herzog!! My Dr was wonderful, staff was friendly and bubbly and everything just went perfectly! Thanks Herzog! A+ experience.


Reply

Thank you for the review. Glad you had an A+ experience!

StarStarStarStarStar Great staff, Doctor was great at explaining eve... —    (Patient since Wed Mar 31 00:00:00 MDT 2021)

Great staff, Doctor was great at explaining everything. Overall a fantastic experience!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Everyone was so nice and attentive! —    (Patient since Fri Apr 02 00:00:00 MDT 2021)

Everyone was so nice and attentive!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Impressed by my first visit. —    (Patient since Tue Mar 30 00:00:00 MDT 2021)

I recently moved to Austin and needed to find an optometrist. I contacted Hertzog Eye Care and they scheduled me promptly. I was impressed by the friendliness and professionalism during my examination. I was seen at my appointed time and all my expectations were satisfied. Dr. Micki and all the staff did a great job! I would highly recommend.


Reply

Thank you for the wonderful review. You confirmed all of our goals as an eye care provider. Superior, efficient, quick, comprehensive eye care.

StarStarStarStarStar Friendly and professional! —    (Patient since Mon Mar 29 00:00:00 MDT 2021)

Dr. Lewis was very professional and informative. Her eye exam seemed thorough and she answered all of my questions. Brittany was friendly and helped me pick out the frames I need that best fit my prescription.


Reply

Thank you for the review. Glad Dr. Lewis and Brittany took good care of you!

StarStarStarStarStar Everyone is so nice and helpful. —    (Patient since Tue Jun 25 00:00:00 MDT 2019)

Everyone is so nice and helpful.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Eye care —    (Patient since Thu Mar 25 00:00:00 MDT 2021)

Clean friendly environment, professional fast service. I was surprised that they saw me the day I called. I was referred by another Doctor who was on vacation, I intend to stay with the Hertzog team. Thanks!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great and friendly staff! —    (Patient since Mon Jan 18 00:00:00 MST 2021)

Great and friendly staff!


Reply

Thank you for the review. Our staff is amazing!

StarStarStarStarStar Very good service. Very friendly people. —    (Patient since Mon Jan 13 00:00:00 MST 2020)

Very good service. Very friendly people.


Reply

Thank you for the review. We pride ourselves in superior customer service!

StarStarStarStarStar Dr.Lewis was amazing —    (Patient since Fri Mar 19 00:00:00 MDT 2021)

Dr.Lewis was amazing. She passed my expectations. Stephanie was also terrific!


Reply

Thank you for your review. They are great, all our team is great!

StarStarStarStarStar Everyone at Hertzog Family Eye Care is friendly... —    (Patient since Mon Mar 16 00:00:00 MDT 2020)

Everyone at Hertzog Family Eye Care is friendly and helpful! There is very little "waiting in the waiting room" time. You get right in for your appointment time.


Reply

Thank you for the review. It is our goal to provide comprehensive, efficient (quick) care. Glad you had a great visit with very little wait!

StarStarStarStarStar Everything was fantastic thank you all for you ... —    (Patient since Wed Mar 17 00:00:00 MDT 2021)

Everything was fantastic thank you all for you all’s help


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Thank you all for wonderful service my cousin s... —    (Patient since Wed Mar 17 00:00:00 MDT 2021)

Thank you all for wonderful service my cousin she is one you all customers. Lorene Hopper.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Jsk —    (Patient since Mon Mar 15 00:00:00 MDT 2021)

Very kind and welcoming. I was a squeeze in because of an injury which I’m sure lead to my wait. Was pleased they saw me since I had a work injury and my normal guy was out of town. Would highly recommend.


Reply

Thank you for the review. Glad we got you taken care of!

StarStarStarStarStar Always Kind, listens to your concerns & needs..... —    (Patient since Fri Apr 12 00:00:00 MDT 2019)

Always Kind, listens to your concerns & needs.. Offer options and are very detailed!!


Reply

Thank you for the review and kind words.

StarStarStarStarStar Nice people nice place.  —    (Patient since Tue Mar 16 00:00:00 MDT 2021)

Everyone was nice, smiling, helpful, and took time to answer questions.


Reply

Thank you for the review. Glad you had a great visit and got all your questions answered!

StarStarStarStarStar Everything went very well —    (Patient since Wed May 30 00:00:00 MDT 2018)

Everything went very well


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Triple A+ service! Staff is very knowledgeable ... —    (Patient since Thu Feb 20 00:00:00 MST 2020)

Triple A+ service! Staff is very knowledgeable and I would recommend them to anyone looking for an eye exam, glasses and contacts! Prices are very reasonable!


Reply

Thank you for the review. Glad you had a wonderful visit!

StarStarStarStarStar Outstanding staff! —    (Patient since Fri Mar 12 00:00:00 MST 2021)

Absolutely amazing staff members! These ladies welcomed me as if I have been a patient for years! And not just friendly but on a personal level. Highly recommend to anyone searching for a new eye doctor.


Reply

Thank you for the review. Our staff is awesome!

StarStarStarStarStar Dr. Charity Hertzog and her team are the best. ... —    (Patient since Mon Oct 02 00:00:00 MDT 2017)

Dr. Charity Hertzog and her team are the best. I’ve had very uncomfortable and dry eyes due to an autoimmune disease I have, thus causing some issues with my contacts. Dr, Hertzog took my complaint seriously and listened to me very intentionally. She did some testing and saw how dry and inflamed my eyes are. She immediately switched me to daily contacts that are more suitable for dry eyes, as well as prescribed me special eye drops. So thankful for her help and expertise! Her staff is all exceptionally kind and helpful too.


Reply

Thank you for the review. Glad you had a great visit and Dr. C was able to get your problems solved!

StarStarStarStarStar Hertzog is full of great People —    (Patient since Thu Mar 05 00:00:00 MST 2020)

Hertzog is full of great compassionate people. I'm thankfully for all they do.


Reply

Thank you for the review. Thanks for the kind words!

StarStarStarStarStar Fast and thorough. Great customer service.  —    (Patient since Wed Mar 06 00:00:00 MST 2019)

Fast and thorough. Great customer service.


Reply

Thank you for the review. That's our goal: quick, thorough exam with superior customer service!

StarStarStarStarStar A very pleasant visit —    (Patient since Mon Mar 02 00:00:00 MST 2020)

They were very polite and Dr. Hertzog answered my questions fully. I had no trouble choosing new frames from all the ones available. They cleaned the equipment in front of you, which during these time is very important.


Reply

Thank you for the review. We thoroughly clean between every patient!

StarStarStarStarStar Patient  —    (Patient since Mon Jan 18 00:00:00 MST 2021)

I love Hertzog Family Eye Care Clinic. It is such a beautiful office. So clean and organized. Patient rooms are the same. The front office staff is awesome and nurse Christy, she is a doll. My eye doctor, doctor Harter is great. So knowledgeable and friendly. He knows the best avenue for his patient's to take and he makes sure they know what they are to do once they leave his care. Overall rating on a scale from1-10? 110!!!!!


Reply

Thank you for the review. Glad you had a great visit and thanks for the wonderful rating!

StarStarStarStarStar Everyone was so nice, and explained what was go... —    (Patient since Fri Mar 05 00:00:00 MST 2021)

Everyone was so nice, and explained what was going on with my eyes.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar  —    (Patient since Thu Mar 04 00:00:00 MST 2021)

Very courteous & professional. Dr.’s are very friendly & respectful as is all the staff. Thank you very much for your help


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Robert Birdwell —    (Patient since Thu Jan 28 00:00:00 MST 2021)

Completely professional/ friendly/ knowledgeable and makes you feel right at home. I love you guys and will be sending everyone i can yo y'all for them to get to experience what great services should be!!!


Reply

Thank you for the review. Glad you had a great visit and thanks for the referrals!

StarStarStarStarStar Was my first time at the eye doctor in years!!!... —    (Patient since Tue Mar 02 00:00:00 MST 2021)

Was my first time at the eye doctor in years!!! Made everything so easy! From the appointment to the paperwork to ordering glasses. I would definitely recommend going here. Loved it!!!


Reply

Thank you for the review. Glad you first appointment in a long time went well!

StarStarStarStarStar The Best and experienced staff. Very thorough. —    (Patient since Wed Jan 04 00:00:00 MST 2017)

Outstanding service and experience. Very professional.


Reply

Thank you for the review. Glad you had an outstanding experience!

StarStarStarStarStar Wonderful experience. My 8 year old was very ne... —    (Patient since Fri Feb 26 00:00:00 MST 2021)

Wonderful experience. My 8 year old was very nervous about her first eye exam and the whole staff was warm and welcoming.


Reply

Thank you for the review. We love our children!

StarStarStarStarStar Great office. We always enjoy the treatment w... —    (Patient since Thu Feb 25 00:00:00 MST 2021)

Great office. We always enjoy the treatment we receive


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar  —    (Patient since Tue Mar 03 00:00:00 MST 2020)

Always a very pleasant experience..Brittany was a great help in deciding on a frame.. Dr. Hertzog does a complete exam and informs you of what he is doing ..


Reply

Thank you for the review. Glad you had a great visit. Brittany is awesome!

StarStarStarStarStar Best Eye Doctor! —    (Patient since Tue Jan 24 00:00:00 MST 2017)

Hertzog Family Eye Care is the best. The staff is always so nice, friendly, and helpful. Dr. Hertzog has been taking care of the eyes of my family for more than 15 years. Excellent care and service.


Reply

Thank you for the review. Thanks for 15 years of patronage!

StarStarStarStarStar 5 star staff —    (Patient since Thu Feb 25 00:00:00 MST 2021)

My first visit I was nervous but from the moment I entered the eye clinic everyone was very pleasant.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Family friendly  —    (Patient since Mon Jan 16 00:00:00 MST 2017)

Charity is always meticulous in her work. Been bring my kids to her for 7 plus years.


Reply

Thank you for the review and being a patient for 7+ years!

StarStarStarStarStar  —    (Patient since Wed Oct 18 00:00:00 MDT 2017)

Everyone was great!!! Especially Lisa!!!!


Reply

Thank you for the review. Lisa IS awesome!

StarStarStarStarStar Lynn —    (Patient since Mon Feb 08 00:00:00 MST 2021)

I had a very good experience with my eye exam and looking at options for new glasses. The staff and doctor were very nice, knowledgeable and professional.


Reply

Thank you for the review. Glad you had a very good experience.

StarStarStarStarStar Wonderful! —    (Patient since Tue Jan 26 00:00:00 MST 2021)

The service was wonderful, and the ladies were so kind! They made sure it was a welcoming environment, as well as keep everything clean and sanitized. Everything was neat and tidy, and my appointment went well without any issues. I would definitely recommend this to a friend.


Reply

Thank you for the review. Thanks for the recommendations!

StarStarStarStarStar Very helpful. —    (Patient since Fri Feb 05 00:00:00 MST 2021)

The Dr. Was great, most of the staff was helpful and friendly. Glad we switched.


Reply

Thank you for the review. Glad you switched too!

StarStarStarStarStar I never mind my Annual Eye Exam appointment.☺️Th... —    (Patient since Wed Nov 23 00:00:00 MST 2016)

I never mind my Annual Eye Exam appointment. The office staff is always very personable and efficient.. and Dr. Charity is always punctual and helpful as well. Super thankful to have the Hertzog’s caring my family.


Reply

Thank you for the review. Glad you had a great visit, and we are glad we are caring for your family too!!

StarStarStarStarStar Thumbs up —    (Patient since Wed Feb 03 00:00:00 MST 2021)

Hands down the best eye clinic I have been to, they are so accommodating and go out of their way to provide the best services. Super friendly staff, great prices.


Reply

Thank you for the review. You confirmed our goal of superior customer service!

StarStarStarStarStar Great experience on my first visit! Friendly st... —    (Patient since Tue Feb 02 00:00:00 MST 2021)

Great experience on my first visit! Friendly staff, Dr. James is very knowledgeable and really worked with making sure I have the right prescription.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Friendly staff and very helpful. —    (Patient since Thu Dec 29 00:00:00 MST 2016)

Friendly staff and very helpful.


Reply

Thank you for the review. Our staff is awesome!

StarStarStarStarStar Very nice and friendly staff... —    (Patient since Mon Jan 13 00:00:00 MST 2020)

Very nice and friendly staff...


StarStarStarStarStar Great place —    (Patient since Mon Oct 29 00:00:00 MDT 2018)

I have been going here over 10 years and the Dr and staff are great!!!


Reply

Thank you for the review. You are one of our first patients. Thank you for your many years visiting our clinic!!!

StarStarStarStarStar Great Experience... —    (Patient since Fri Jan 22 00:00:00 MST 2021)

Great experience,... I walked in the door and was greeted promptly by the receptionist. I arrived 30 minutes before my appointment to check out the selection of frames. They do have a large selection to choose from. I was instructed to feel free to try anything on, they just asked due to covid that you give the frames that you tried on back to them for cleaning. I chose the frames to hold until my after my appointment. Dr Harter was prompt to the visit and was very pleasant and knowledgeable . He explained everything to me in detail and answered all my questions. After the visit, I was helped with any questions regarding the lenses, frames and insurance/cost. There was never any type of sales pressure from the optician. She advised me on my insurance coverage and the options to I could choose from. I was quite pleased with everything from start to finish.


Reply

Thank you for the review. I am pleased you had a great experience!

StarStarStarStarStar BEST EXPERIENCE EVER!!!!! —    (Patient since Thu Jan 21 00:00:00 MST 2021)

BEST EXPERIENCE EVER It was my first time there and last time I ever got my eyes exam was when the machine blew air in your eye. So from not going in such a long time they made me not being annoyed every time I have to go get my eyes checked. The staff was super FRIENDLY and HELPFUL !!!!! I love them, hands down I highly recommend them!


Reply

Thank you for the review. Glad you had a great visit! Thanks for the recommendations!

StarStarStarStarStar  —    (Patient since Wed Jan 20 00:00:00 MST 2021)

The staff at Hertzog Family Eye Care is very friendly and accommodating!


Reply

Thank you for the review. Our staff is awesome!

StarStarStarStarStar  —    (Patient since Thu Aug 08 00:00:00 MDT 2019)

Great staff. Dr. James Hertzog is very personable and one on one with his patients.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Everything went smooth like normal. A little t... —    (Patient since Wed Jan 04 00:00:00 MST 2017)

Everything went smooth like normal. A little trouble with the billing, but that happens alot with my insurance. In and out fairly quick.


Reply

Thank you for the review. Glad we got your insurance figured out!

StarStarStarStarStar So much more than I was expecting. The Admin s... —    (Patient since Mon Jan 18 00:00:00 MST 2021)

So much more than I was expecting. The Admin staff is awesome. Nurse Beard is fabulous and Dr. Harter is very nice. He is full of knowledge. He took his time and explained everything to me. The issue I was having with my eye is so much better thanks to him. I am so glad I chose Hertzog Family Eye Care.


Reply

Thank you for the review. Glad you had a great visit and glad you chose us too!

StarStarStarStarStar Very nice and friendly staff.  —    (Patient since Tue Jan 09 00:00:00 MST 2018)

Very nice and friendly staff.


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar Everyone was very professional. Definitely rec... —    (Patient since Fri Jan 08 00:00:00 MST 2021)

Everyone was very professional. Definitely recommend this office!!


Reply

Thank you for the review. Glad you had a great visit and thank you for the recommendation!

StarStarStarStarStar  —    (Patient since Fri Oct 18 00:00:00 MDT 2019)

Great visit! All the staff were courteous and friendly. The facilities are bright and inviting.


Reply

Thank you for the review. Glad you had a great visist!

StarStarStarStarStar Prompt and professional  —    (Patient since Wed Jan 13 00:00:00 MST 2021)

Very professional and prompt. Took time to explain things. Staff was very courteous and friendly.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Good in every way you could expect. I am sold ... —    (Patient since Tue Jan 12 00:00:00 MST 2021)

Good in every way you could expect. I am sold on Hertzog.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great job on all steps of the exam. Wonderful ... —    (Patient since Thu Nov 15 00:00:00 MST 2018)

Great job on all steps of the exam. Wonderful people


Reply

Thank you for the review. Thanks for the kind words.

StarStarStarStarStar Great, caring and informative.  —    (Patient since Wed Dec 14 00:00:00 MST 2016)

Great, caring and informative.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar  —    (Patient since Tue Jan 03 00:00:00 MST 2017)

Very relaxing environment. Everyone is professional and polite. Customer service is exceptional.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar The staff of Hertzog Eye Clinic are professiona... —    (Patient since Tue Aug 25 00:00:00 MDT 2020)

The staff of Hertzog Eye Clinic are professional in every way. The techniques and equipment is current and cutting edge. From the first day I entered their lobby forward I have been met with friendly, helpful staff. My husband and I are very happy with the services we have received and would not hesitate to recommend this clinic to our friends and family.


Reply

Thank you for the review. Glad you had a great visit and thanks for the recommendations!

StarStarStarStarStar Great eye clinic —    (Patient since Fri Jan 08 00:00:00 MST 2021)

Thank you to Hertzog Family Eye Clinic for seeing me in a timely manner. You have a wonderful staff that is helpful and friendly, yet efficient.


Reply

Thank you for the review. Our staff is great!

StarStarStarStarStar I had a very good experience at Hertzog Famiky ... —    (Patient since Mon Jan 04 00:00:00 MST 2021)

I had a very good experience at Hertzog Famiky Eye Care. The exam process began promptly at my appointment time. Everyone was very courteous and professional.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Would recommend! —    (Patient since Tue Jan 05 00:00:00 MST 2021)

The staff were all friendly and wonderful to work with as well as informative to help me make my contact lenses decision. Thank you!


Reply

Thank you for the review. Our staff is amazing!

StarStarStarStarStar Wonderful business! —    (Patient since Tue Dec 27 00:00:00 MST 2016)

The appointment was prompt and efficient, the staff is friendly, the doctor answers any questions and I felt safe in the current COVID environment. We have been going here for years and i would definitely recommend


Reply

Thank you for the review. Glad you had a great visit and felt safe. Thank you for the recommendations!

StarStarStarStarStar Thanks for being be nice and supportive!!! —    (Patient since Thu Sep 14 00:00:00 MDT 2017)

Thanks for being be nice and supportive!!!


Reply

Thank you for the review. Glad your family had a great visit!

StarStarStarStarStar  —    (Patient since Thu Sep 14 00:00:00 MDT 2017)

Everyone was so nice and great with kids


Reply

Thank you for the review. We love our patients!

StarStarStarStarStar Everyone was great!  —    (Patient since Wed Sep 20 00:00:00 MDT 2017)

Everyone was great! Great with kids


Reply

Thank you for the review. We love kids...adults too!

StarStarStarStarStar Very friendly staff. Very welcoming as well. T... —    (Patient since Tue Dec 29 00:00:00 MST 2020)

Very friendly staff. Very welcoming as well. They took joy in my 3 year old running out to say hi to them. We will continue to come when need to to this office in Cabot.


Reply

Thank you for the review. We love our little ones!

StarStarStarStarStar Great Service and Friendly Staff —    (Patient since Mon Mar 18 00:00:00 MDT 2019)

I had the best experience here. I felt like my exam was thorough and the staff was very friendly.


Reply

Thank you for the review. Glad you had a great experience!

StarStarStarStarStar Very professional and prompt with their service... —    (Patient since Mon Dec 28 00:00:00 MST 2020)

Very professional and prompt with their service! I would recommend!


Reply

Thank you for the review. Thanks for the recommendations!

StarStarStarStarStar Love all the staff at Hertzog! They take of me ... —    (Patient since Wed Aug 23 00:00:00 MDT 2017)

Love all the staff at Hertzog! They take of me and all my kiddos and if something comes up they get us right in. They are the best!


Reply

Thank you for the review. Thanks for the kind words!

StarStarStarStarStar Hertzog has excellent customer service and thei... —    (Patient since Thu Dec 07 00:00:00 MST 2017)

Hertzog has excellent customer service and their doctors are very thorough and great at explaining things. I would recommend them to anyone!


Reply

Thank you for the review. Thanks for the recommendations.

StarStarStarStarStar Always have felt secure Regarding my eye health... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

Always have felt secure Regarding my eye health, as a RA patient, and other eye issues from past.


Reply

Thank you for the review. Glad you had a great visit and fell secure using Hertzog Family Eye Care.

StarStarStarStarStar This was my first visit to Hertzog Family Eye C... —    (Patient since Thu Dec 03 00:00:00 MST 2020)

This was my first visit to Hertzog Family Eye Care and I was so impressed with the Dr. and the staff. I will use them for all my eye care needs.


Reply

Thank you for the review. Glad you had a great visit and look forward to the next one.

StarStarStarStarStar  —    (Patient since Thu May 17 00:00:00 MDT 2018)

Professional staff and service!!


Reply

Thanks for the review. Glad you had a great visit.

StarStarStarStarStar Professional —    (Patient since Thu Dec 10 00:00:00 MST 2020)

Dr. Harter gave the most thorough eye exam that I have ever had. He was very professional and explained everything to me as he preformed the exam.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Everyone was so sweet down to earth and respect... —    (Patient since Mon Dec 07 00:00:00 MST 2020)

Everyone was so sweet down to earth and respectful. Everyone left a great impression on me !! I loved going in there. I didn’t get scolded for waiting 6 years. They understood and was willing to help and make sure I looked good in my new glasses. Love love love Hertzog Family Eye Care. Fast efficient and caring service.


Reply

Thank you for the review. Glad you had a great visit. Let's make it a yearly thing instead of every six years!

StarStarStarStarStar From the time I walked in —    (Patient since Mon Nov 28 00:00:00 MST 2016)

From the time I walked in the door until the time I walked out the door I was greeted, tested and assessed by caring professionals. I recommend Hertzog Family Eye Care on South Pine Street.


Reply

Thank you for the review. Glad you had a great visit, and thank you for the recommendations!

StarStarStarStarStar Fast service and all staff were wearing masks. —    (Patient since Tue Apr 18 00:00:00 MDT 2017)

Fast service and all staff were wearing masks.


Reply

Thank you for the review. We exceed all the CDC, Arkansas State Health Department, American Optometric Association, and Arkansas Optometric Association guidelines regarding COVID-19.

StarStarStarStarNo Star Friendly and helpful people.  —    (Patient since Tue Jul 25 00:00:00 MDT 2017)

Friendly and helpful people.


Reply

Thank you for the review!

StarStarStarStarStar Impressed —    (Patient since Wed Dec 02 00:00:00 MST 2020)

Very kind and friendly staff and I was very impressed with Dr. Hertzog. I felt he was kind, competent and professional, yet friendly. At first, I was hesitant to find an eye doctor in Jacksonville rather than Little Rock, as I am from a big city. But, the nice office, sophisticated equipment/instruments, and friendly and competent staff made me very comfortable being there. Also, I believe the doctor made the right decision to put me on glaucoma meds. I am happy I chose Dr. Hertzog.


Reply

Thank you for the wonderful review. Glad you had a great visit, and glad you made the move to our clinic!

StarStarStarStarStar The best care!  —    (Patient since Mon Nov 28 00:00:00 MST 2016)

I always feel so welcomed and well taken care of when I come into the office. Everyone is so personable and it feels like you’re talking to friends


Reply

Thank you for the review. We love our patients and try to treat them like family.

StarStarStarStarStar Awesome care!  —    (Patient since Mon Nov 23 00:00:00 MST 2020)

Our family enjoys the care the we receive at Hertzog. The staff is always so kind and helpful.


Reply

Thank you for the review. Our staff is great!

StarStarStarStarStar Quick, professional and thorough. Great use of ... —    (Patient since Mon Dec 03 00:00:00 MST 2018)

Quick, professional and thorough. Great use of technology while still being personable. Highly recommend!


Reply

Thank you for the review. You summed up our goals. Thanks for the recommendations.

StarStarStarStarStar Very efficient & knowledgeable with services pr... —    (Patient since Wed Nov 18 00:00:00 MST 2020)

Very efficient & knowledgeable with services provided.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar I was so thankful that you were able to fit me ... —    (Patient since Fri Aug 10 00:00:00 MDT 2018)

I was so thankful that you were able to fit me in so quickly that day when I came in with a concern about me eye. I was in and out so fast and felt so cared for. Thank you for your kindness!


Reply

Thank you for the review. Glad we got you taken care of, and you felt cared for. We love our patients.

StarStarStarStarStar Very professional and efficient, super friendly... —    (Patient since Tue Nov 17 00:00:00 MST 2020)

Very professional and efficient, super friendly and great eye wear brands.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Dr hertzog is so awesome. She is a great perso... —    (Patient since Thu Oct 18 00:00:00 MDT 2018)

Dr hertzog is so awesome. She is a great person


Reply

Thank you for the review. We think Dr. Charity is awesome too!

StarStarStarStarStar Love the personal and professional care that is... —    (Patient since Thu Sep 07 00:00:00 MDT 2017)

Love the personal and professional care that is provided.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Fabulous service, efficient a very good experie... —    (Patient since Thu Nov 12 00:00:00 MST 2020)

Fabulous service, efficient a very good experience overall!


Reply

Thank you for the review. Glad you had a great experience.

StarStarStarStarStar  —    (Patient since Wed Sep 30 00:00:00 MDT 2020)

Outstanding service, all the ladies working there are friendly and very informative on what will happen during the service. Dr. Charter explained every thing after the service, couldn't ask for any better place to go.


Reply

Thank you for the review. Glad you had a great visit and Dr. Harter explained everything well. You confirmed our goal of superior customer service.

StarStarStarStarStar Hertzog Family Eye Care has a very caring, prof... —    (Patient since Mon Jan 15 00:00:00 MST 2018)

Hertzog Family Eye Care has a very caring, professional staff. I would recommend them to anyone.


Reply

Thank you for the review. Glad you had a great visit and thank you for the recommendations.

StarStarStarStarStar The people are super friendly and put you right... —    (Patient since Thu Nov 05 00:00:00 MST 2020)

The people are super friendly and put you right at ease. Dr. Lewis will put you right at ease and will explain everything to you. I felt like I'd been going there forever and this was my first time. I will recommend Hertzog Eye Care to everyone I know.


Reply

Thank you for the review. Glad you had a great visit and thanks for the recommendations.

StarStarStarStarStar Great family of eye care. Treat you and your h... —    (Patient since Fri Nov 18 00:00:00 MST 2016)

Great family of eye care. Treat you and your health seriously.


Reply

Thank you for the review. We try to treat our patients like family.

StarStarStarStarNo Star  —    (Patient since Mon Nov 02 00:00:00 MST 2020)

The staff was amazing. Will definitely come back for the eye exam. The only thing was the Lens and frames was way out of my budget.


Reply

Thank you for the review. Sorry frames and lenses were out of your budget. We have a wide variety to choose from, but we do not sacrifice on quality.

StarStarStarStarStar Herzog Eye Clinic in Cabot  —    (Patient since Fri Nov 03 00:00:00 MDT 2017)

Superb staff, Chase Harter very detailed and takes time to go over all the details for your care. After purchase support is great and I always receive the best service despite the Covid 19 pandemic. Don’t put off your eye care the do a great job in sanitizing and distancing for clients.


Reply

Thank you for the review. We are doing all that we can to keep patients safe during the pandemic!

StarStarStarStarStar Very professional and caring about your vision.... —    (Patient since Thu Oct 29 00:00:00 MDT 2020)

Very professional and caring about your vision. I definitely recommend them. They have great staff that will walk you everything you need to know about getting your first pair of glasses and how to adjust to wearing them.


Reply

Thank you for the wonderful review. Out staff is great. Thanks for the recommendation!

StarStarStarStarStar Great, friendly, helpful service! —    (Patient since Thu Nov 03 00:00:00 MDT 2016)

Great, friendly, helpful service!


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar good experience —    (Patient since Thu Oct 22 00:00:00 MDT 2020)

The staff was very friendly and the doctor very professional. It was as pleasant as possible.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar  —    (Patient since Thu Oct 22 00:00:00 MDT 2020)

Great business. Everyone was super nice and very informative. Made sure every need I had for my visit was met. Fantastic experience.


Reply

Thank you for the review. Glad you had a fantastic experience!

StarStarStarStarStar Love Hertzog Family Eye Care!! Everyone is so ... —    (Patient since Fri Sep 18 00:00:00 MDT 2020)

Love Hertzog Family Eye Care!! Everyone is so nice and helpful... Dr. Maci Lewis is wonderful. Very thorough, took time to answer all of my questions.


Reply

Thank you for the review. Glad Dr. Maci is awesome!

StarStarStarStarStar  —    (Patient since Fri Nov 20 00:00:00 MST 2020)

everyone was so nice the dr was great didnt sell me what i didnt need ran some test really great


Reply

Thank you for the review. Glad everyone was nice.

StarStarStarStarStar My visit was very informative and I will be loo... —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

My visit was very informative and I will be looking forward to a visit in the future.


Reply

Thank you for the review. Glad you had a great visit. We look forward to your next one!

StarStarStarStarStar Amazing! The Team bent over backwards to make m... —    (Patient since Thu Nov 05 00:00:00 MST 2020)

Amazing! The Team bent over backwards to make my appointment work and the customer service is so personalized and above and beyond!


Reply

Thank you for the review. You confirmed our goal of superior customer service.

StarStarStarStarStar Very happy to have chosen this organization!!! —    (Patient since Mon May 23 00:00:00 MDT 2022)

I was very impressed by the facility, the technology they have employed, and the selection of the glasses to choose from. What I appreciated the most was the friendliness of the staff, from the front door, to the Doctor, and back out! Customer service and a solid comfort level with the folks I choose to see means the most. There was a small error on the bill I paid, and I was contacted before I left the parking lot to make it right. You don't find that level of honesty, ethical, and moral business practices in too many places nowadays, and this is one relationship I choose to keep for a long time! On top of all of this, we scheduled three (3) of us at once, and they continually moved us all through different levels of the appointment at the same time, saving us a ton of time! Thanks again for a great experience!


Reply

Thank you for the wonderful review. You confirmed all of our goals: superior customer service, efficient/technological comprehensive exam, great selection, and quality products!

StarStarStarStarStar Best experience! —    (Patient since Wed Nov 02 00:00:00 MDT 2016)

Excellent staff, goes above and beyond to ensure customers are taken care of.


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar Wonderful Eye Care —    (Patient since Thu Oct 10 00:00:00 MDT 2019)

I have been seen by this office multiple times and am impressed each time I visit. The customer service is top notch and the eye care is unmatched. Thank you Hertzog Family Eye Care for your devotion to excellence.


Reply

Thank you for the review. You confirmed our goal of superior customer service!!!

StarStarStarStarStar Great team- highly recommend !  —    (Patient since Thu Oct 05 00:00:00 MDT 2017)

The team are always very helpful; they have patience with both of my boys!! We have been going to the Cabot location for years now and highly recommend them!


Reply

Thank you for the review. Thanks for the recommendations!

StarStarStarStarStar Helpful, prompt, and friendly —    (Patient since Thu Oct 08 00:00:00 MDT 2020)

Hertzog Family Eye Care worked with me to get myself and my daughter scheduled for our first eye exams. They eased my worries and were very helpful, prompt, and friendly. I would recommend them highly!


Reply

Thank you for the review. Glad we got you in quickly and you had a great visit!

StarStarStarStarStar We received a very thorough exam from Dr. Maci ... —    (Patient since Mon Oct 05 00:00:00 MDT 2020)

We received a very thorough exam from Dr. Maci Lewis. She took her time and explained every step of the exam. She told us things about our eyes we had not explained before. The office staff were very helpful and friendly and accommodating.


Reply

Thank you for the review. Glad you had a great visit and the staff was helpful and friendly. You confirmed our goal of superior customer service!

StarStarStarStarStar Dr. James Hertzog is an amazing optometrist who... —    (Patient since Mon Sep 25 00:00:00 MDT 2017)

Dr. James Hertzog is an amazing optometrist who really takes time to take care of his patients.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Everyone was very friendly and helpful. Short w... —    (Patient since Mon Oct 05 00:00:00 MDT 2020)

Everyone was very friendly and helpful. Short wait time.


Reply

Thank you for the review. We pride ourselves in an efficient, thorough, comprehensive exam.

StarStarStarStarStar Friendly, business professionals and get the jo... —    (Patient since Wed Sep 30 00:00:00 MDT 2020)

Friendly, business professionals and get the job done.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar The staff was absolutely amazing. I was seen qu... —    (Patient since Fri Sep 25 00:00:00 MDT 2020)

The staff was absolutely amazing. I was seen quickly. They were very informative. I was given samples in case the pharmacy didn’t have my eye drops that day. Would definitely recommend.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great service felt like family even with COVID ... —    (Patient since Fri Sep 25 00:00:00 MDT 2020)

Great service felt like family even with COVID -19


Reply

Thank you for the review. We want patients to feel like family!

StarStarStarStarStar This is the greatest eye clinic I have ever bee... —    (Patient since Mon Jan 16 00:00:00 MST 2017)

This is the greatest eye clinic I have ever been to. They stay up to date on everything and have the newest equipment


Reply

Thank you for the review. We utilize technology anywhere we can to take better care of our patients and increase efficiency to reduce wait times!

StarStarStarStarStar Highly recommend  —    (Patient since Wed Sep 16 00:00:00 MDT 2020)

Wonderful Clinic. Very friendly staff. Short wait time.


Reply

Thank you for the review. We know your time is valuable. We try to limit wait times as much as possible.

StarStarStarStarStar This is one of the most well ran clinics I have... —    (Patient since Thu Sep 17 00:00:00 MDT 2020)

This is one of the most well ran clinics I have ever seen. They are patient, kind and caring and you can see it in all they do. Great experience and would def recommend.


Reply

Thank you for the review. We pride ourselves on an efficient, comprehensive exam.

StarStarStarStarStar Excellent service from the staff and Dr. Lewis ... —    (Patient since Wed Sep 16 00:00:00 MDT 2020)

Excellent service from the staff and Dr. Lewis is amazing !! She took her time and explained everything and answered any questions I had. I highly recommend the clinic to whoever needs great eye care !!


Reply

Thank you for the review. Glad you had a great visit. Our new doctor, Dr. Lewis, is amazing.

StarStarStarStarStar 5 stars — 

Great staff and great Dr. I would definitely recommend to anyone seeking new eye care.


Reply

Thank you for the review. We appreciate any recommendations/referrals!

StarStarStarStarStar Love Hertzog Family Eye Care! They are always s... —    (Patient since Thu Aug 17 00:00:00 MDT 2017)

Love Hertzog Family Eye Care! They are always so nice and quick to get me in and out for my appointments.


Reply

Thank you for the review. Glad you had a quick visit!

StarStarStarStarStar This was my first time visiting and it was by f... —    (Patient since Fri Sep 11 00:00:00 MDT 2020)

This was my first time visiting and it was by far the best experience I have ever had.


Reply

Thank you for the review. Glad you had your best experience. Can't wait for the next one!

StarStarStarStarStar Always super friendly staff and patient with me... —    (Patient since Thu May 11 00:00:00 MDT 2017)

Always super friendly staff and patient with me picking out glasses. Good covid precautions.


Reply

Thank you for the review. Glad you had a great visit. We do take as many precautions regard COVID-19 as we can.

StarStarStarStarStar Great place for your vision care. The staff is ... —    (Patient since Wed Sep 09 00:00:00 MDT 2020)

Great place for your vision care. The staff is very friendly and professional. I had very minimal waiting time (3 minutes top), and their equipment is top-notch. No where else have I been given a retinal imaging scan without having to dilate my pupils, Seriously, this is just an example of their high tech and up-to-date equipment. I highly and sincerely recommend Hertzog Family Eye Care.


Reply

Thank you for the wonderful review. We take advantage of technology to enhance the patient experience whenever possible!

StarStarStarStarStar My first trip to an eye doctor... —    (Patient since Fri Sep 04 00:00:00 MDT 2020)

My first trip to an eye doctor and they were all real nice. They all helped me through the process.


Reply

Thank you for the review. Glad you had a great first trip to the eye doctor!

StarStarStarStarStar Awesome eye clinic! Had LASIK and awesome treat... —    (Patient since Thu Feb 23 00:00:00 MST 2017)

Awesome eye clinic! Had LASIK and awesome treatment!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar The eye care of patients In this clinic is exce... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

The eye care of patients In this clinic is excellent!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Love this Clinic  —    (Patient since Mon Aug 21 00:00:00 MDT 2017)

I love this clinic. Everyone is so wonderful and accommodating. Anything we need they do and I love that! They are quick and efficient. They have seen me when I just walked in with an eye emergency!!!! They are the best!!!


Reply

Thank you for the wonderful review. Glad you had a great visit.

StarStarStarStarStar Very satisfied and will definitely recommend to... —    (Patient since Wed Sep 23 00:00:00 MDT 2020)

Very satisfied and will definitely recommend to others.


Reply

Thank you for the review. Thank you for your recommendations!

StarStarStarNo StarNo Star New patient  —    (Patient since Thu Aug 27 00:00:00 MDT 2020)

They weren't very friendly and didn't tell me how much I would have to pay before they got started and I was a new patient.


StarStarStarStarStar Just the best service ever! —    (Patient since Thu Feb 07 00:00:00 MST 2019)

Just the best service ever!


Reply

Thank you for the review. We pride ourselves on superior customer service.

StarStarStarStarStar Great experience —    (Patient since Wed Aug 19 00:00:00 MDT 2020)

The staff were all incredibly friendly, personable and awesome with my children. It was a great experience.


Reply

Thanks for the review. Our Staff is amazing!

StarStarStarStarStar Very friendly staff! Our doctor was very nice ... —    (Patient since Mon Aug 17 00:00:00 MDT 2020)

Very friendly staff! Our doctor was very nice and explained everything he was doing. Will definitely be going back for future eye exams!


Reply

Thank you for the review. Can't wait to see you next time!

StarStarStarStarStar Great service! —    (Patient since Fri Aug 14 00:00:00 MDT 2020)

Thank you for your awesome care. Your staff was very attentive, efficient, and kind. I loved how quickly I got in to be seen and how wonderful you staff was.


Reply

Thank you for the review. You have confirmed our goal of superior customer service!

StarStarStarStarNo Star Loved the Doctor and service —    (Patient since Mon Aug 03 00:00:00 MDT 2020)

Loved the Doctor and service


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Quick friendly service as always  —    (Patient since Tue Aug 15 00:00:00 MDT 2017)

Quick friendly service as always


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Eye exam  —    (Patient since Mon Jun 19 00:00:00 MDT 2017)

Loved my visit. Have heard nothing but good thing About Hertzog eye care.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Caroline Banks —    (Patient since Wed Jul 29 00:00:00 MDT 2020)

I give Hertzog Family EyeCare a five star rating. They provided excellent service and fulfilled all of my eye care needs. Just awesome!


Reply

Thank you for the wonderful review!

StarStarStarStarStar I always have a pleasant eye experience at Hert... —    (Patient since Tue May 16 00:00:00 MDT 2017)

I always have a pleasant eye experience at Hertzog eyes are. The girls are all so sweet and Dr. James Hertzog always takes his time telling me what the test showed ! It just feels like family there ! 😊


Reply

Thank you for the review. Glad you had a great visit. You confirmed our goal of superior customer service.

StarStarStarStarStar Carl Cheshier —    (Patient since Wed Jul 22 00:00:00 MDT 2020)

My visit was very pleasant. i felt I was treated like a family member and not just another customer. Thanks


Reply

Thank you for the review. Glad you had a great visit. You confirmed our goal of superior customer service!

StarStarStarStarStar Friendly and welcoming staff —    (Patient since Wed Jun 07 00:00:00 MDT 2017)

Dr. Lewis was very thorough with explaining the change of my prescription and welcoming to answer any questions regarding the change. The Jacksonville staff was exceptional! Highly recommended


StarStarStarStarStar Always an excellent visit!  —    (Patient since Fri Dec 14 00:00:00 MST 2018)

Always an excellent visit!


Reply

Thank you for the review. Glad you had a excellent visit!

StarStarStarStarStar Everone was very nice great staff  —    (Patient since Thu May 25 00:00:00 MDT 2017)

Everone was very nice great staff


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Staff was friendly and helpful, very professsio... —    (Patient since Wed Jun 19 00:00:00 MDT 2019)

Staff was friendly and helpful, very professsional, I felt safe. Dr explained on my level so i was able to understand.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarNo Star Overall good experience, watch out for the fees — 

Good staff, friendly, willing to answer questions. Very fast to find an appointment same day! Doctor was quick and friendly offering good feedback and advice. I asked for my PD but was told unless I was purchasing glasses from them, there was a $50 fee (turn off, minus 1 star). I'd recommend Hertzog only if a patient was planning on buying glasses here.


Reply

Thank you for the review. We do charge an additional fee for the measurement of your PD. We discourage people from ordering glasses online. Studies have revealed that at least 71% of glasses purchased online are, either not the correct prescription or do not pass safety standards.

StarStarStarStarStar I was very impressed! Every person wore a mask... —    (Patient since Thu Jul 15 00:00:00 MDT 2021)

I was very impressed! Every person wore a mask and made sure that social distancing protocols were in place.


Reply

Thank you for the review. Your safety, along with our staff, is our priority.

StarStarStarStarStar A wonderful support team! —    (Patient since Tue Sep 12 00:00:00 MDT 2017)

A wonderful support team! We appreciate the level of detail Dr. James Hertzog provided to our family! We have never felt such care for our family.


Reply

Thank you for the review. Glad you had a great visit. We try to treat our patients like family.

StarStarStarStarStar Dr. Maci Lewis answered all my questions & the ... —    (Patient since Mon Jan 16 00:00:00 MST 2017)

Dr. Maci Lewis answered all my questions & the whole team is very professional.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Office clean and disinfected - staff was wiping... —    (Patient since Wed Jul 11 00:00:00 MDT 2018)

Office clean and disinfected - staff was wiping down all surfaces that were touched. Staff kept masks on at all times. The doctor was professional as always, and I was in and out very quickly. My son's appointment was a different day, but he was happy with everything and very relaxed.


Reply

Thank you for the review. We are exceeding CDC guidelines regarding disinfecting equipment, surfaces, frames, etc. We also wear masks for your (and our) protection. Glad you had a great visit!

StarStarStarStarStar Always feel great when I leave! I know my eyes... —    (Patient since Fri Mar 24 00:00:00 MDT 2017)

Always feel great when I leave! I know my eyes have had a good check-up and I can see better with new contacts!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Love Hertzog Eye Care! Great people and great c... —    (Patient since Thu Jan 05 00:00:00 MST 2017)

Love Hertzog Eye Care! Great people and great care!


Reply

Thank you for the review. Thanks for the kind words.

StarStarStarStarStar The overall experience went very will, all of t... —    (Patient since Tue Jun 30 00:00:00 MDT 2020)

The overall experience went very will, all of the people I met were quite nice and I felt the exam itself was one of the best I have ever had. The doctor explained all of the results from the test and I felt very satisfied with the visit.


Reply

Thank you for the review. Glad you had a great visit and look forward to next time!

StarStarStarStarStar Excellent, caring staff. Detailed explanation ... —    (Patient since Tue Jun 30 00:00:00 MDT 2020)

Excellent, caring staff. Detailed explanation of issues with my vision and available treatments. Reasonably priced and good selection of frames.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar was very please with the service . —    (Patient since Wed May 13 00:00:00 MDT 2020)

was very please with the service.


Reply

Thank you for the review. We pride ourselves with superior customer service.

StarStarStarStarStar We love Hertzog Family Eye Care! They did 5 fa... —    (Patient since Mon Mar 20 00:00:00 MDT 2017)

We love Hertzog Family Eye Care! They did 5 family members exams at same time which is fantastic.


Reply

Thank you for the review. Glad you had a great visit and got the family fixed up.

StarStarStarStarStar Dr. Harter & Brittany —    (Patient since Fri Apr 21 00:00:00 MDT 2017)

Saw Dr. Harter for the first time as my regular appointment with one of the Dr. Hertzog (I don't remember which one it was) was cancelled during the pandemic. Dr. Harter was awesome, he reviewed my chart and asked relevant questions to my history and made some nice suggestions. Brittany was also very helpful getting my new classes ordered Highly recommend!


Reply

Thank you for the review. All of our staff is amazing. Glad you had a great visit!

StarStarStarStarStar So happy Hertzog came to Jacksonville! —    (Patient since Wed Jun 24 00:00:00 MDT 2020)

If you haven't gotten new glasses in a while I recommend Hertzog Family Eye Care! My exam was on time, the staff were professional and all wore masks. The best part was the "modern" exam. They use the latest technology so I feel my prescription will be very accurate! They also have a large selection of frames to choose from.


Reply

Thank you for the review. Glad you had a great visit. We take advantage of technology from scheduling, text/email reminders to electronic records and medical technology.

StarStarStarStarStar First Time Client  —    (Patient since Fri Jun 19 00:00:00 MDT 2020)

I was in need of an eye appointment and I found Hertzog Family Eye Care online. I called thinking it would be a week before they could get me in. It just so happen that they were able to get me in that day. The staff was very professional and helpful when choosing my frames. I would like to say that they followed all of the CDC regulations and they should be proud to be a small business. 100% would recommend to anyone. Thanks so much Barbara


Reply

Thank you for the review. Glad you had a great visit. Thank you for the wonderful review and kind words.

StarStarStarStarStar  —    (Patient since Tue Jul 10 00:00:00 MDT 2018)

Staff is efficient and cheerful. And Dr. Herzog is wonderful. He is always encouraging.


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar Stephanie is the best. She remembers me and as... —    (Patient since Thu Nov 03 00:00:00 MDT 2016)

Stephanie is the best. She remembers me and asked me if I had every thought about red glasses, which I had. The first pair she picked was the one after going there several pairs.


Reply

Thank you for the review. Glad you had a great visit, and she took care of you!

StarStarStarStarStar Extremely friendly and informative  —    (Patient since Wed Jun 17 00:00:00 MDT 2020)

Extremely friendly and informative


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Visit to evaluate my eyes and the condition of ... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

Visit to evaluate my eyes and the condition of as take RA meds that require frequent f/u. Also placed an order for new trifocals glasses. Educated on how my eyes and vision are now. All went very well during visit, per usual. Why I am glad to be a pt at this clinic.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Absolutely love it here!  —    (Patient since Thu Jun 17 00:00:00 MDT 2021)

Absolutely love it here! The staff and doctor are so friendly and very helpful. Will definitely be back!


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar online experience was outstanding and extremely... —    (Patient since Wed Jun 03 00:00:00 MDT 2020)

online experience was outstanding and extremely easy to u se


Reply

Thank you for the review. Glad you had a great visit and were able to use our online services.

StarStarStarStarStar Glad to be back with Hertzog Eye Care. .. —    (Patient since Thu Jun 04 00:00:00 MDT 2020)

Glad to be back with Hertzog Eye Care. Insurance forced me to go elsewhere but now I'm back and they are great. Fast speedy service, Lots of smiles all around and the exam seemed less painless than my last exam at other place. I have recommended people to this clinic even when I couldn't go. Great place.


Reply

Thank you for the review. Glad to have you back. Thanks for the kind words.

StarStarStarStarStar Very satisfied. Everyone was very informative a... —    (Patient since Tue Jun 02 00:00:00 MDT 2020)

Very satisfied. Everyone was very informative and made you feel comfortable.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great Visit Always Treated Respectfully and Fri... —    (Patient since Tue Mar 05 00:00:00 MST 2019)

Great Visit Always Treated Respectfully and Friendly


Reply

Thank you for review. Glad you had a great visit.

StarStarStarStarStar  —    (Patient since Thu Mar 14 00:00:00 MDT 2019)

Everything was explained in detail so I know what to expect if I have another appointment some time in the future


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Friendly and courteous  —    (Patient since Mon Feb 06 00:00:00 MST 2017)

The Cabot office is always friendly as well as patient.


Reply

Thank you for the review. We take great care to provide superior customer service at both locations in Cabot and Jacksonville!

StarStarStarStarStar Everyone was very pleasant and helpful I would ... —    (Patient since Wed May 20 00:00:00 MDT 2020)

Everyone was very pleasant and helpful I would recommend this establishment to anyone who needs it


Reply

Thank you for the review. Thanks for the kind words!

StarStarStarStarStar Everyone at Hertzog are friendly and profession... —    (Patient since Mon Sep 30 00:00:00 MDT 2019)

Everyone at Hertzog are friendly and professional. Everything is explained completely. They talk to you, not at you.


Reply

Thank you for the review. Thanks for the kind words!

StarStarStarStarStar Awesome place! Very professional friendly staff... —    (Patient since Mon May 18 00:00:00 MDT 2020)

Awesome place! Very professional friendly staff!


Reply

Thank you for the review. Thanks for the kind words!

StarStarStarStarStar Hertzog  —    (Patient since Thu Apr 15 00:00:00 MDT 2021)

I rec'd an ample text to remind me of my appt The older you get, the nicer that is. Everyone at Hertzog in Jacksonville we very friendly, and efficient. My first visit was effortless, and thorough. Excellent efficient yet rapid business. That is nice for workday appointments. .


Reply

Thank you for the review. Glad you had a great visit. We love the auto text messaging reminders. Also, you confirmed our goal of quick, thorough comprehensive exams in a friendly environment and great customer service.

StarStarStarStarStar Friendly staff, Dr. Hertzog is great! —    (Patient since Wed May 02 00:00:00 MDT 2018)

Friendly staff, Dr. Hertzog is great!


Reply

Thank you for the review! Our staff is wonderful. Thanks for the kind words.

StarStarStarStarStar Excellent Business - Friendly & Helpful —    (Patient since Fri May 15 00:00:00 MDT 2020)

Excellent Business - Very friendly and accommodating staff - Wheelchair accessible - Would recommend to anyone.


Reply

Thank you for the review. Glad you had a great visit, and thank you for your recommendations!

StarStarStarStarStar Great staff and Dr is great —    (Patient since Tue Dec 17 00:00:00 MST 2019)

Great staff and Dr is great


Reply

Thank you for the review. Thanks for the kind words!

StarStarStarStarStar  —    (Patient since Tue Apr 09 00:00:00 MDT 2019)

The staff is really nice and treats customers with respect..it’s like you are walking into a warm and nice place with all the friendly faces.


Reply

Thank you for the review. Our staff is awesome. Thank you for confirming our goal of superior customer service!

StarStarStarStarStar Dr Hertzog Review.  —    (Patient since Wed May 13 00:00:00 MDT 2020)

I was very impressed on my first visit. Very technologically advanced in approach to treatment I will remain a patient with Dr Hertzog.


Reply

Thank you for the review. Glad you had a great visit. We love technology at Hertzog Family Eye Care. Pre-appointment paperwork, text/email reminders, electronic health records, and the latest examination technology allows for efficient, thorough comprehensive exams.

StarStarStarStarStar Easy to deal with, very clean and professional.... —    (Patient since Tue Apr 23 00:00:00 MDT 2019)

Easy to deal with, very clean and professional.


Reply

Thank you for the review. Thanks for the kind words!

StarStarStarStarStar Awesome place have been going there several ye... —    (Patient since Mon May 01 00:00:00 MDT 2017)

Awesome place have been going there several years!


Reply

Thank you for the review. Glad you had a great visit. See you next year!

StarStarStarStarStar Thanks got the metal out and eye doing great —    (Patient since Mon Dec 19 00:00:00 MST 2016)

Thanks got the metal out and eye doing great


Reply

Thank you for the review. Glad we were able to help!

StarStarStarStarStar I enjoyed my visit very much .The staff was won... —    (Patient since Wed May 06 00:00:00 MDT 2020)

I enjoyed my visit very much .The staff was wonderful very pleasant experience..


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Very friendly staff and the doctor was easy to ... —    (Patient since Mon Apr 27 00:00:00 MDT 2020)

Very friendly staff and the doctor was easy to talk with.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great clinic! —    (Patient since Fri Oct 20 00:00:00 MDT 2017)

I always feel taken care of at Hertzog Family Eye Care. Dr. James is friendly and his staff is wonderful!


Reply

Thank you for the review. Thank you for the kind words.

StarStarStarStarStar Last minute appointment  —    (Patient since Mon Apr 13 00:00:00 MDT 2020)

The front desk staff were amazing! They squeezed me in due to medical eye issues. Dr. Hertzog was great on explaining everything he was doing and what I needed to do as a follow up. Will definitely be back!


Reply

Thank you for the review. Glad you had a great visit. See you next time (hopefully just for a routine visit)!

StarStarStarStarStar Clean, Safe, and Respected —    (Patient since Tue Sep 12 00:00:00 MDT 2017)

It was amazing to see how they kept the facility clean and safe during this time of concern. We were in and out with no waiting. We felt all our issues were heard, they listened and we walked out feeling better about our son’s eye concern.


Reply

Thank you for the review. We have added several safeguards to protect our staff and our patients against COVID-19.

StarStarStarStarStar . —    (Patient since Thu Mar 14 00:00:00 MDT 2019)

I was well pleased with the yearly eye exam I received and will have a follow-up visit in two months to order a pair of scratch-proof lens glasses with regular bifocals for reading which I believe will be the last pair I will need . Thanks to Dr. Harter and the other employees who helped me. Thomas


Reply

Thank you for the review. We will be happy to see you in a couple months!

StarStarStarStarStar Excellent Eye care Office  —    (Patient since Fri Mar 20 00:00:00 MDT 2020)

As a new patient with Hertzog Family Eye Care, I was very impressed with their professionalism and the level of treatment they provided. I was even more impressed that they were able to get me taken care of on such short notice. Everyone was extremely nice and knowledgeable. I highly recommend them and can’t see me going anywhere else for my eye care issues.


Reply

Thank you for the review. Glad you had a great first visit.

StarStarStarStarStar My visit was pleasant as always. —    (Patient since Mon Mar 20 00:00:00 MDT 2017)

My visit was pleasant as always.


Reply

Thank you for the review. Glad you had a pleasant visit!

StarStarStarStarStar  —    (Patient since Wed Mar 11 00:00:00 MDT 2020)

Great Service and attentive to needs!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great service. I arrived 20 minutes early and w... —    (Patient since Wed Mar 11 00:00:00 MDT 2020)

Great service. I arrived 20 minutes early and was done 10 minutes after my scheduled appointment. Very good service. Thanks.


Reply

Thank you for the review. We know that your time is valuable, and we try to stay on top of our schedule to minimize wait times.

StarStarStarStarStar Best experience —    (Patient since Wed Mar 11 00:00:00 MDT 2020)

The front desk staff were extremely nice. The tech that got me ready to see the doctor was nice and very professional and answered any questions I had. The doctor was so nice and helped me understand the entire exam and made sure I didn't leave with any questions. 100% recommend this place!!


Reply

Thank you for the wonderful review. You have confirmed our goal of superior customer service. Glad you had a wonderful visit!

StarStarStarStarStar The staff are very friendly and helpful. Good c... —    (Patient since Thu Mar 05 00:00:00 MST 2020)

The staff are very friendly and helpful. Good customer service.


Reply

Thank you for the review. Glad you had a great visit and confirmed our goal of superior customer service.

StarStarStarStarStar Friendly, timely and attentive to our vision co... —    (Patient since Thu Mar 05 00:00:00 MST 2020)

Friendly, timely and attentive to our vision concerns!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Everyone was exceptional...from the ladies at t... —    (Patient since Tue Mar 03 00:00:00 MST 2020)

Everyone was exceptional...from the ladies at the front desk, to the doctor, and the ladies that helped me choose my new frames...they were knowledgable regarding insurance and helped me with the best options that would benefit me....I will definately return for future visits and will not hesitate to recommend your services...


Reply

Thank you for the review. Glad you had a great visit and thank you for the recommendations!

StarStarStarStarStar I was welcomed warmly! —    (Patient since Mon Mar 02 00:00:00 MST 2020)

I was welcomed warmly. I was a little early for my appointment so they said I could have a seat in the waiting area or look at their selection of frames. I browsed through the many choices of glass frames and I found my new frames before I had my exam. Everyone was very nice and did an excellent job. All my questions were answered fully and completely. They took the time to get my new glasses and measurements for the bi-focals properly. Their prices were competitive with most other shops, in selection. I highly recommend Hertzog Family Eye Care.


Reply

Thank you for the review. Glad you had a wonderful visit!

StarStarStarStarStar Thanks for the great check up with virtually no... —    (Patient since Tue Feb 07 00:00:00 MST 2017)

Thanks for the great check up with virtually no wait and quick exam and fitting of new contacts


Reply

Thank you for the review. Glad you had a quick visit!

StarStarStarStarStar Dr Harter was awesome very thorough.  —    (Patient since Wed Jan 04 00:00:00 MST 2017)

Dr Harter was awesome very thorough.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great care for all —    (Patient since Tue Sep 12 00:00:00 MDT 2017)

I love that no matter what it is we are always treated right away and with such compassion. We have never left an appt feeling confused, or without all our questions answered.


Reply

Thank you for the review. Glad you had a great visit and all your questions were answered.

StarStarStarStarStar Everything about my appointment was exactly wha... —    (Patient since Thu Jul 06 00:00:00 MDT 2017)

Everything about my appointment was exactly what I've come to expect...….Friendly & courteous folks, quick in and out visit! It is much appreciated because unlike other medical "appointments", I was in at the time of my appointment, and on my way back to work in a very timely manner.


Reply

Thank you for the review. Glad you had a great visit. You confirmed our goal of superior customer service!

StarStarStarStarStar Great!! —    (Patient since Mon Feb 10 00:00:00 MST 2020)

My appointment at Hertzog Family Eye Care was my first eye appointment ever. I have to say the service that I received from everyone who took part in my care was great. I ended up having to get glasses and the lady who helped me picked them out had so much patience (I'm indecisive), and explained things to be thoroughly. Overall I had a great experience and I definitely recommend visiting this clinic.


Reply

Thank you for the review. Glad you had a great first appointment. You have confirmed our goal of superior customer service! See you next year.

StarStarStarStarStar Great Dr. , great staff. —    (Patient since Tue May 16 00:00:00 MDT 2017)

I always have a great visit with Dr. Hertzog and his staff. Timely, pleasant and very professional!


Reply

Thank you for the review. Thanks for the nice words. Glad you had a great visit!

StarStarStarStarStar Always treated good by a good bunch of people  —    (Patient since Thu Aug 24 00:00:00 MDT 2017)

Always treated good by a good bunch of people


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar As always- a great visit. Very punctual and kno... —    (Patient since Thu Jan 25 00:00:00 MST 2018)

As always- a great visit. Very punctual and knowledgeable to give you the best options and experience.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar I had an eye urgent visit And they were able t... —    (Patient since Wed Nov 15 00:00:00 MST 2017)

I had an eye urgent visit And they were able to see me the same day Many thanks to the caring staff and Dr Harder


Reply

Thank you for the review. Glad we got you in quickly and hope you are feeling better.

StarStarStarStarStar All doctors are wonderful. The staff is always ... —    (Patient since Thu Mar 15 00:00:00 MDT 2018)

All doctors are wonderful. The staff is always friendly. Best service I have ever received from a medical office.


Reply

Thank you for the review. Glad you had a great visit and confirmed our goal of superior customer service!

StarStarStarStarStar Thank you for a pleasant experience —    (Patient since Fri Feb 28 00:00:00 MST 2020)

Thank you to the doctor and staff at Hertzog Family Eye Care for a pleasant experience during my recent appointment. I took a friend with me in anticipation of having my eyes dilated. Instead, the doctor used the Optomap Retinal Exam technology to get an up close and personal view inside my eyes. It was great! Very easy, quick and painless. Plus, I didn't have to wear those ridiculous looking black plastic glasses out of the clinic.


Reply

Thank you for the review. Glad you had a great experience. We utilize all the latest technology to enhance your eye exam.

StarStarStarStarStar Hertzog Family Eye Care is AWESOME! We have al... —    (Patient since Thu Jan 05 00:00:00 MST 2017)

Hertzog Family Eye Care is AWESOME! We have always had a POSITIVE EXPERIENCE HERE!.


Reply

Thank you for the review. Thanks for the kind words and glad you had a great experience!

StarStarStarStarStar Great experience! Would love to go back but our... —    (Patient since Tue Jan 21 00:00:00 MST 2020)

Great experience! Would love to go back but our insurance is not accepted here. Great staff!


Reply

Thank you for the review. Sorry but from time to time we have to drop insurances that are not beneficial to our business model. There are several great clinics in the Cabot and Jacksonville area.

StarStarStarStarStar Everyone was very polite and helpful. I didn’t ... —    (Patient since Fri Jan 18 00:00:00 MST 2019)

Everyone was very polite and helpful. I didn’t have to wait long at all to be seen by the doctor and he was very thorough.


Reply

Thank you for the review. Glad you had a great visit. We know your time is valuable. We pride ourselves in a quick, comprehensive eye exam.

StarStarStarStarStar 5 Star Service —    (Patient since Wed Jan 08 00:00:00 MST 2020)

The best eye exam ever! Everyone was so polite and courteous.


Reply

Thank you for the review. Thanks for the 5 star rating and nice words!

StarStarStarStarStar First visit.  —    (Patient since Mon Jan 06 00:00:00 MST 2020)

I am impressed with the new equipment and technology being used. Very helpful in detailed examination and making the visit faster and more pleasant. Keep up the good work.


Reply

Thank you for the review. We utilize all the newest technology to make your visit more comprehensive in less time. Thank you for the kind words.

StarStarStarStarStar Professional and friendly service begins at reg... —    (Patient since Fri Dec 20 00:00:00 MST 2019)

Professional and friendly service begins at registration and continued with exam and ended with eyewear selection. The selection of new glasses was fun. She was patient and helpful.


Reply

Thank you for the review. Glad you had an enjoyable visit!

StarStarStarStarStar The whole team was very impressive in the way t... —    (Patient since Thu Oct 12 00:00:00 MDT 2017)

The whole team was very impressive in the way they handled my four-year-old son. The ladies are always polite and helpful! They all took their time with us and were exceptional in their determination in answering all of our questions and concerns.


Reply

Thank you for the review. We love seeing our pediatric patients. Glad you had a wonderful visit!

StarStarStarStarStar Everyone was so nice and helpful.  —    (Patient since Wed Dec 19 00:00:00 MST 2018)

Everyone was so nice and helpful.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar The whole visit was great. I have no complaints... —    (Patient since Wed Dec 18 00:00:00 MST 2019)

The whole visit was great. I have no complaints very professional.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great experience and care —    (Patient since Tue Dec 17 00:00:00 MST 2019)

Great experience and care


Reply

Thank you for the review. Thanks for the nice words.

StarStarStarStarStar 5 Stars. If there was an option for 10 that'd b... —    (Patient since Thu Sep 06 00:00:00 MDT 2018)

5 Stars. If there was an option for 10 that'd be right where they are at. They are always so friendly. Fast service, but take the time to really listen to any of your concerns. Brittany is awesome, so sweet and patient. But all over awesome staff!


Reply

Thank you for the review. Our staff is great! Thank you for the kind words.

StarStarStarStarStar Friendly staff and exceptional care!! —    (Patient since Thu Dec 07 00:00:00 MST 2017)

Friendly staff and exceptional care!!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Always so friendly! —    (Patient since Thu Dec 20 00:00:00 MST 2018)

I left my old eye clinic 2 years ago for Hertzog, and I will never regret it! I love the doctors and their staff. They’re always so friendly and extremely helpful. I tell everyone I can about this place!


Reply

Thank you for the review. Glad you found us!!

StarStarStarStarStar Outstanding group at the Jacksonville clinic. ... —    (Patient since Thu Jun 01 00:00:00 MDT 2023)

Outstanding group at the Jacksonville clinic. Professional, fun, easy to understand the whole process. Couldn't ask for a better group of people! I walked in the door 15 minutes early, and they were getting things done for my appointment before it actually began. What an awesome place!


Reply

Thank you for the review. The staff at both our Jacksonville and Cabot clinics are wonderful. Superior customer service is always our goal.

StarStarStarStarStar Staff was very friendly. They have a nice suppl... —    (Patient since Tue Dec 06 00:00:00 MST 2016)

Staff was very friendly. They have a nice supply of glasses to choose from. The doctors are also very friendly and answered my questions.


Reply

Thank you for the review. We have tons of frames to choose from, and our staff is wonderful!

StarStarStarStarStar Trust your vision to this local team. Prompt, ... —    (Patient since Wed Jan 18 00:00:00 MST 2017)

Trust your vision to this local team. Prompt, considerate and quality vision care.


Reply

Thank you for the review. We pride ourselves on quick, accurate, and comprehensive exams.

StarStarStarStarStar First time visit with Hertzog Family Eye Care. ... —    (Patient since Wed Dec 11 00:00:00 MST 2019)

First time visit with Hertzog Family Eye Care. The staff was very friendly and I only had to wait a few minutes to go back for my appointment. Dr James Hertzog was great! Definitely recommend this eye care team.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great staff, great Doctor...very nice office an... —    (Patient since Wed Dec 11 00:00:00 MST 2019)

Great staff, great Doctor...very nice office and everyone makes you feel so comfortable and welcomed. I highly recommend!


Reply

Thank you for the review. Glad you had a great visit. Thanks for recommending!

StarStarStarStarStar Awesome place! Friendly staff. Would highly rec... —    (Patient since Mon Nov 14 00:00:00 MST 2016)

Awesome place! Friendly staff. Would highly recommend!!


Reply

Thank you for the review. Glad you had a great visit! Thanks for the recommendations.

StarStarStarStarStar Awesome people and made the experience enjoyabl... —    (Patient since Thu Nov 03 00:00:00 MDT 2016)

Awesome people and made the experience enjoyable.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar I have been so pleased with the care you give m... —    (Patient since Mon Dec 02 00:00:00 MST 2019)

I have been so pleased with the care you give my 94 yr old daddy and myself. I drive in from Searcy and it is worth the drive. I give you a 5 star rating!


Reply

Thank you for the review. Thanks for driving all the way from Searcy. That is a huge compliment to us!

StarStarStarStarStar Staff is very perceptive to needs. They immedia... —    (Patient since Wed May 13 00:00:00 MDT 2015)

Staff is very perceptive to needs. They immediately help with ADL's if needed without having to be asked. Waiting time is almost nil. Doctor is awesome, takes time with exam, makes patients comfortable, gives very informative directions and all information.


Reply

Thank you for your review. Thanks for the kind words. We do our best to achieve superior customer service to all patients.

StarStarStarStarStar Excellent customer service! Hertzog Family Eye ... —    (Patient since Tue Aug 01 00:00:00 MDT 2017)

Excellent customer service! Hertzog Family Eye is always going above and beyond to ensure a positive appointment experience. Every staff member is pleasant and helpful from check-in to check-out! Highly recommend Hertzog Family Eye!


Reply

Thank you for the review. Superior customer service is our goal. Thank you for that affirmation.

StarStarStarStarStar As always a very quick and friendly appointment... —    (Patient since Wed Jun 14 00:00:00 MDT 2017)

As always a very quick and friendly appointment. I love the atmosphere and vibe of the staff. 😁


Reply

Thank you for the review. Glad you had a great visit. We like to have fun!

StarStarStarStarStar Very knowledgeable, and always answers any ques... —    (Patient since Tue Sep 05 00:00:00 MDT 2017)

Very knowledgeable, and always answers any questions a patient might have


Reply

Thank you for the review. Glad you had a great visit and got all your questions answered.

StarStarStarStarStar Exceeded my expectations, fast professional ser... —    (Patient since Wed Nov 13 00:00:00 MST 2019)

Exceeded my expectations, fast professional services filled with humor. Our 7 year old granddaughter Skyler was smiling when we left. Thank you!!


Reply

Thank you for the review. We love to have fun, especially with our children.

StarStarStarStarStar cant imagine what else u cud do to be better at... —    (Patient since Thu Oct 31 00:00:00 MDT 2019)

cant imagine what else u cud do to be better at ur jobs, all was just great.


Reply

Thank you for the review.

StarStarStarStarStar Great office support and whole office is very p... —    (Patient since Fri Nov 18 00:00:00 MST 2016)

Great office support and whole office is very professional.


Reply

Thank you for the review. Thanks for the kind words.

StarStarStarStarStar Great!I was nervous it wouldnt go good because... —    (Patient since Tue Nov 05 00:00:00 MST 2019)

Great! I was nervous it wouldnt go good because of how young he is but you guys made it an awesome experience


Reply

Thank you for the review. We love our pediatric patients and try to make the exam process fun and less stressful.

StarStarStarStarStar Friendly staff, and respected my time.  —    (Patient since Mon Nov 04 00:00:00 MST 2019)

Friendly staff, and respected my time.


Reply

Thank you for the review. Glad you had a great visit. We like to stay on top of our schedule so we get to leave on time too.

StarStarStarStarStar Your clinic has always provided excellent care ... —    (Patient since Wed May 13 00:00:00 MDT 2015)

Your clinic has always provided excellent care to our family. All employees are very kind, caring and helpful.


Reply

Thank you for the review. Thank you for the kind words!

StarStarStarStarStar My appointment was awesome. I was seen promptl... —    (Patient since Tue May 30 00:00:00 MDT 2017)

My appointment was awesome. I was seen promptly and everyone was so nice and helpful.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Awesome place. The girls upfront are courteous... —    (Patient since Thu Oct 18 00:00:00 MDT 2018)

Awesome place. The girls upfront are courteous and the drs are great


Reply

Thank you for the review. Thanks for the kind words!

StarStarStarStarStar Facilities were neat, clean and well-ordered. ... —    (Patient since Fri Oct 18 00:00:00 MDT 2019)

Facilities were neat, clean and well-ordered. Staff was polite, efficient and communicated well. I particularly liked to see the tech clean the machines, tools, and surfaces in my presence, before I came in contact. Dr. was professionally pleasant, efficient; explanations were cogent. Sense of humor was salient - come-backs were quick and pensive. As might be expected, Kim was especially delightful, brilliant, and appropriately bossy.


Reply

Thank you for the wonderful review!

StarStarStarStarStar Good folks — 

Very thorough and helpful.


Reply

Thank you for the review. Thanks for the nice words.

StarStarStarStarStar I was just thinking about the fact that when in... —    (Patient since Wed Dec 14 00:00:00 MST 2016)

I was just thinking about the fact that when insurance can be applied, that is automatically taken care of, and I appreciate that. Dr Charity is thorough and professional.


Reply

Thank you for the review. As a courtesy to all patients, we file their insurance on their behalf. Thank you for the nice comments about Dr. Charity. She is great!

StarStarStarStarStar I would definitely and have recommended you. Yo... —    (Patient since Mon Oct 08 00:00:00 MDT 2018)

I would definitely and have recommended you. You have an amazing group of people that work there. They aren't only professional but you feel comfortable with them helping you. Thank you for your kindness during my visits. I appreciate yall.


Reply

Thank you for the review. Thanks for the kind words. Glad you had a great visit!

StarStarStarStarStar Great communication from the staff —    (Patient since Mon Oct 28 00:00:00 MDT 2019)

Great communication from the staff


Reply

Thanks for the review. Our staff is wonderful, and we also use SolutionReach to text and email communicate with our patients.

StarStarStarStarStar Awesome experience- 5 stars —    (Patient since Thu Sep 26 00:00:00 MDT 2019)

Awesome experience- 5 stars


Reply

Thank you for the review. Glad you had a great visit. Thanks for the 5 stars!

StarStarStarStarStar They take care of us like family. The best eye ... —    (Patient since Wed Aug 22 00:00:00 MDT 2018)

They take care of us like family. The best eye care hands down! Mark, Myra ,Kalem and Layke


Reply

Thank you for the review. We love our patients!

StarStarStarStarStar Awesome drs. Staff great. Good eye care —    (Patient since Thu Oct 18 00:00:00 MDT 2018)

Awesome drs. Staff great. Good eye care


Reply

Thank you for the review. Thanks for the kind words.

StarStarStarStarStar They worked with me to get me scheduled and wer... —    (Patient since Fri Sep 13 00:00:00 MDT 2019)

They worked with me to get me scheduled and were very helpful.


Reply

Thank you for the review. Glad they got you scheduled quickly. Hope you had a great visit!

StarStarStarStarStar Recommend Dr. Harter  —    (Patient since Wed Aug 28 00:00:00 MDT 2019)

Dr. Harter was great! He will listen to your concerns and make you feel comfortable and apart of your eye care. I would highly recommend him.


Reply

Thank you for the review. Dr. Harter and all of our staff is great!

StarStarStarStarStar The service was Great and the people was very F... —    (Patient since Fri Aug 30 00:00:00 MDT 2019)

The service was Great and the people was very Friendly!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Hertzog Eye Clinic is the best!  —    (Patient since Mon Aug 21 00:00:00 MDT 2017)

Hertzog Eye Clinic is the best!


Reply

Thank you for the review. We are biased, but we think so too!

StarStarStarStarStar Everyone was very friendly and they were very t... —    (Patient since Mon Jul 22 00:00:00 MDT 2019)

Everyone was very friendly and they were very thorough in checking my eyes after my cataract surgery.


Reply

Thank you for the review. We have a great team of ophthalmologists that we co-manage with for all surgeries, most commonly cataract and Lasik.

StarStarStarStarStar Feel confident that my eye health is important ... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

Feel confident that my eye health is important as I am checked thoroughly and given the health info needed and get my questions answered.


Reply

Thank you for the review. We pride ourselves in utilizing technology for the most comprehensive comprehensive eye exams.

StarStarStarStarStar We love Hertzog Family Eye Care! They see ever... —    (Patient since Mon Aug 19 00:00:00 MDT 2019)

We love Hertzog Family Eye Care! They see every member of our family and are absolutely fantastic and patient with my special needs children!


Reply

Thank you for the review. We love all children and understand that some may need a little extra time during their examination. Glad you had a great visit!

StarStarStarStarStar Very modern and up-to-date equipment, the faci... —    (Patient since Thu Aug 22 00:00:00 MDT 2019)

Very modern and up-to-date equipment, the facilities were great. The staff who served the wife and I were also exceptional .


Reply

Thank you for the review. We take advantage of the latest technology so we can take the best care of our patients. Glad you had a great visit!

StarStarStarStarStar Great Experience. Very clean office. Very court... — 

Great Experience. Very clean office. Very courteous staff, knowledgable, and friendle. I highly recommend.


Reply

Thank you for the review. Glad you had a great experience!

StarStarStarStarStar Staff was prompt, polite, and professional. —    (Patient since Mon Nov 05 00:00:00 MST 2018)

Staff was prompt, polite, and professional.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Love the Drs. And the staff, always make you fe... —    (Patient since Tue May 16 00:00:00 MDT 2017)

Love the Drs. And the staff, always make you feel welcome ..quick appointment time . You are there and out in a short time.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Best Eye Clinic in the area! We did not have t... —    (Patient since Thu Aug 10 00:00:00 MDT 2017)

Best Eye Clinic in the area! We did not have to wait long for our appointment. The exam was very comprehensive, and they have all the latest technology. We will definitely refer our family and friends.


Reply

Thank you for the review. Glad you had a great visit. Thank you for the referrals!

StarStarStarStarStar We really liked the cleanliness and atmosphere ... —    (Patient since Thu Jul 25 00:00:00 MDT 2019)

We really liked the cleanliness and atmosphere at the office. Our eye Doctor was very personable and answered all our questions and concerns.


Reply

Thank you for the review. Glad you had a wonderful visit!

StarStarStarStarStar I had an issue and they got me right in. Aweso... —    (Patient since Mon Nov 07 00:00:00 MST 2016)

I had an issue and they got me right in. Awesome customer service


Reply

Thank you for the review. Glad we got you in quickly and hopefully got you seeing better.

StarStarStarStarStar Hertzog Eyecare in Cabot is great at eye exams ... —    (Patient since Mon Jan 16 00:00:00 MST 2017)

Hertzog Eyecare in Cabot is great at eye exams including their auto map retina exam, fitting contacts & glasses.


Reply

Thank you for the review. We pride ourselves on being comprehensive, accurate contact lens fittings, the superior products for glasses, and the use of technology for the BEST exams.

StarStarStarStarStar Had to wait for the first time. Excellent serv... —    (Patient since Mon Jul 24 00:00:00 MDT 2017)

Had to wait for the first time. Excellent service as always


Reply

Thanks for the review. It's not common to wait past your appointment time (sometimes we get a little behind). Except for having to wait a bit, glad you had a great visit.

StarStarStarStarStar Love coming to this office! —    (Patient since Mon Jul 09 00:00:00 MDT 2018)

Love coming to this office! It's nice to walk in and the doctor remembers you from over a year again. Always smiling, listening and helpful Thank you.


Reply

Thank you for the review. Glad you had a great visit. Although we don't remember everyone, we try our best!

StarStarStarStarStar New client —    (Patient since Mon Jul 22 00:00:00 MDT 2019)

I was extremely happy with the service I received especially because it was my first time at Hertzog Family Eye Care. Everyone was friendly, accommodating, and very helpful.


Reply

Thank you for the review. Glad you had a great first visit. We look forward to your next one.

StarStarStarStarStar I love going here they treat you like Family an... —    (Patient since Mon Jan 16 00:00:00 MST 2017)

I love going here they treat you like Family and are very thorough in the exams


Reply

Thank you for the review. Customer service is our goal.

StarStarStarStarStar 5 Star level of service —    (Patient since Wed Jun 21 00:00:00 MDT 2017)

5 Star level of service


Reply

Thank you for the review. I hope that is 5 stars out of 5!!!

StarStarStarStarStar Doesn't feel like a trip to the doctor —    (Patient since Tue Jul 11 00:00:00 MDT 2017)

The staff is very easy to work with and they are super helpful. They go out of their way to help you get exactly what you want and they also go the extra step of explaining what they are doing during the exam process. It didn't even feel like a typical doctor visit.


Reply

Thank you for the review. We strive for superior customer service as well as a quick, accurate, and thorough exam. We try to have fun too.

StarStarStarStarStar Great support for me! Dr Hertzog took his time... —    (Patient since Thu Nov 03 00:00:00 MDT 2016)

Great support for me! Dr Hertzog took his time to check out my eye.


Reply

Thank you for the review. Glad you had a good visit.

StarStarStarStarStar Friendly staff in a welcoming atmosphere. My vi... —    (Patient since Thu Jun 27 00:00:00 MDT 2019)

Friendly staff in a welcoming atmosphere. My visit was with Dr. Charity Hertzog. She was very thorough and attentive to my problems. She explained things to me in a way I was able to fully comprehend. I walked out of her office satisfied. The staff helping me with my order was kind and patient as well.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar I love Hertzog eye care, they are always nice a... —    (Patient since Thu Dec 01 00:00:00 MST 2016)

I love Hertzog eye care, they are always nice and right on time. No delays.


Reply

Thanks for the review. We love staying on time too (we get lunch on time and get to leave on time at the end of day is we keep our schedule tight!)

StarStarStarStarStar Hertzog has always been friendly and thorough a... —    (Patient since Fri Apr 21 00:00:00 MDT 2017)

Hertzog has always been friendly and thorough at all of our appts. Our family of 6 are all patients here and love the welcoming environment. We would highly recommend.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar A Heart of Service —    (Patient since Mon May 18 00:00:00 MDT 2015)

Everyone at this office has the heart of a servant. From entering the office to a friendly greeting to scheduling the next appointment, you are met by someone who is helpful, efficient, and ready to serve. I am proud that I never nave to leave "home" to receive this 5 star service. Dr. J. Hertzog is the BEST.


Reply

Thank you for the wonderful review. We love that you and your family are our patients. We look forward to your next visit.

StarStarStarStarStar Awesome service as always. Dry courteous and ... —    (Patient since Thu May 03 00:00:00 MDT 2018)

Awesome service as always. Dry courteous and professional staff. Has me seeing better than ever. Thank you!


Reply

Thanks for the review. I hope you mean very courteous and not "dry". Glad you had a great visit.

StarStarStarStarStar Always a pleasure to go to the clinic. The staf... —    (Patient since Mon Mar 27 00:00:00 MDT 2017)

Always a pleasure to go to the clinic. The staff are so friendly and Dr Hertzhog makes sure he checks everything out. Great eye clinic.


Reply

Thank you for the review. Our staff is wonderful, and we always do a comprehensive exam of the eyes! Glad you had a great visit.

StarStarStarStarStar  —    (Patient since Thu Apr 20 00:00:00 MDT 2017)

Great atmosphere, customer service and care as always.


Reply

Thank you for the review. Glad you had another great visit!

StarStarStarStarStar Professional, patient and family friendly —    (Patient since Fri May 31 00:00:00 MDT 2019)

Professional, patient and family friendly. Very pleasant atmosphere, makes you immediately feel welcome. The staff provided assistance with my autistic son while I got my exam. It was a unique experience and I'm grateful they go out of their way to provide excellent service. The doctor was nice and my exam didn't feel rushed. He listened and provided appropriate feedback. I recommend this place, 5 star.


Reply

Thank you for the wonderful review. We are happy you had a great visit. Our staff is wonderful, and you confirmed our goal of superior customer service!

StarStarStarStarStar I have been seeing him for years. Appreciate h... —    (Patient since Thu May 18 00:00:00 MDT 2017)

I have been seeing him for years. Appreciate him and his great staff


Reply

Thank you for the review. Thanks for the kind words. We love our loyal patients!

StarStarStarStarStar Great customer service  —    (Patient since Thu May 09 00:00:00 MDT 2019)

The staff were so customer oriented from ladies doing pretesting to those helping with frames. Great all around service and love the text message reminders


Reply

Thank you for the review. Our goal is superior customer service.

StarStarStarStarStar Very pleasant visit! The staff is always nice &... —    (Patient since Wed May 02 00:00:00 MDT 2018)

Very pleasant visit! The staff is always nice & Dr. Hertzog is great!


Reply

Thank you for the review! Our staff is awesome!!!

StarStarStarStarStar Greatest place to get all your eye needs!! Dr. ... —    (Patient since Mon May 01 00:00:00 MDT 2017)

Greatest place to get all your eye needs!! Dr. Hertzog is GREAT! And everyone that works there is SUPER


Reply

Thank you for the review. Thanks for the nice words!

StarStarStarStarStar Wonderful Experioence! —    (Patient since Mon May 01 00:00:00 MDT 2017)

My experience with Dr. Hertzog and his staff has been wonderful. I have seen the doctor in this location for many years and look forward to many years to come.


Reply

Thank you for the review. We love our faithful patients. Thank you for your years of patronage!

StarStarStarStarStar Staff is knowledgeable and very nice and friendly  —    (Patient since Thu May 25 00:00:00 MDT 2017)

Staff is knowledgeable and very nice


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar Care we can trust!  —    (Patient since Thu Jul 27 00:00:00 MDT 2017)

We’ve been using Hertzog Family Eye Care since before our kids were born. Now that we have 3 young ones, we’ve used them for everything from pink eye, accidents (from siblings with a color pencil) to needing referrals for major eye issues. I felt like they were exactly where our kids needed to be and if something more was needed, they were comfortable with saying we can treat this but for this other issue, we’d like you to see ___. I feel confident in their care!


Reply

Thank you for the nice words. We offer full scope comprehensive eye care. We have a network of referral physicians for comanagement of many ocular and systemic diseases. Most things can be treated in office, but if they cannot, we have a specialist that we can refer you to.

StarStarStarStarStar Visit  —    (Patient since Wed Apr 24 00:00:00 MDT 2019)

My boys and I were seen thoroughly and quickly with ease. We have been coming here for over 4 years both Dr. James and his wife Dr. Charity take good care of us and our knucklesheads. Their staff is nice and explain the details to me. Don't mind spending the money on this quality care so close to the house. Highly recommend them.


Reply

Thank you for the review and kind words!

StarStarStarStarStar Visit —    (Patient since Wed Apr 19 00:00:00 MDT 2017)

I like that I can talk sports with my eye doctor and he comes and watches our local school games too. It’s cool. And he knows my stats. Makes me at ease here.


Reply

Thanks for the review!

StarStarStarStarStar Hertzog Family Eye Care is a wonderful, family ... —    (Patient since Thu Apr 13 00:00:00 MDT 2017)

Hertzog Family Eye Care is a wonderful, family oriented center.


Reply

Thank you for the review and kind words!

StarStarStarStarStar I like the fact that I could fill my paper work... —    (Patient since Tue Apr 09 00:00:00 MDT 2019)

I like the fact that I could fill my paper work out online and submit it back to you. Everyone was friendly and explained everything to where you understood. I will keep coming back I loved the service.


Reply

Thank you for the review. Our goal is convenience and customer service!

StarStarStarStarStar The staff is always very helpful and friendly a... —    (Patient since Thu Mar 02 00:00:00 MST 2017)

The staff is always very helpful and friendly and the providers are thorough and kind.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar  —    (Patient since Wed Mar 01 00:00:00 MST 2017)

The Staff are always pleasant.


Reply

Thank you for the review. Our staff is great. Always there to offer superior customer service!

StarStarStarStarStar  —    (Patient since Tue Jul 13 00:00:00 MDT 2021)

Great visit. The staff was super friendly and efficient


Reply

Thank you for the review. Our staff is awesome. Glad you had a great visit!

StarStarStarStarStar Love Hertzog Family Eye Care!  —    (Patient since Tue Mar 21 00:00:00 MDT 2017)

Love Hertzog Family Eye Care! Dr. Hertzog is such a wonderful Dr and I always enjoy visiting with him when I'm in. The girls are amazing and helpful as well! Wonderful off all around!


Reply

Thank you for the review. Thanks for the kind words.

StarStarStarStarStar Very friendly- helpful - caring glad we decide... — 

Very friendly- helpful - caring glad we decided to come to your office.


Reply

Thank you for the review. We are glad you came too!

StarStarStarStarStar Great staff! —    (Patient since Tue Jan 31 00:00:00 MST 2017)

I've been going to Hertzog for years at the Cabot location. Since moving, I went to the Jacksonville office for the first time for this last appointment, but the quality and environment was just as awesome! The staff is always friendly, kind, and welcoming - from the front desk, to assistants, to the doctors, and the insurance assistants. When an elderly patient came in, a staff member came to sit with here in the waiting area so she wouldn't have to stand doing paper work. That was so kind! Will continue to use Hertzog Eye Care as long as I live in the area.


Reply

Thank you for the review. Our staff is awesome. We always try to exceed expectations. Glad you had a great visit!

StarStarStarStarStar The people at Hertzog are very friendly. They g... —    (Patient since Mon Apr 01 00:00:00 MDT 2019)

The people at Hertzog are very friendly. They got me in quickly and even tolerated my demon toddler. Lol. I had a great experience.


StarStarStarStarStar First Class in Every Respect —    (Patient since Fri Mar 03 00:00:00 MST 2017)

As always, my visit went flawlessly. Welcomed on arrival and treated respectfully, courteously and with supreme professionalism. Equipment and diagnostic tools and techniques are cutting edge. I have complete trust and satisfaction with the practice he and his team have established.


Reply

Thank you for the wonderful review. Glad you had a great visit!

StarStarStarStarStar Great place —    (Patient since Thu Feb 21 00:00:00 MST 2019)

A very positive appointment, everyone is nice & professional.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Blessed —    (Patient since Mon Sep 11 00:00:00 MDT 2017)

So blessed to have such caring Eye Dr's in Cabot! Its very scary to have an issue with your eye but when you have someone with Dr James Hertzogs demeanor & compassion as well as prompt referral, it makes what could be a very stressful situation not so stressful.


Reply

Thanks you for the review. Thanks for the kind words. Glad we got you in to the specialist quickly!

StarStarStarStarStar Professional staff great experience  —    (Patient since Mon Mar 18 00:00:00 MDT 2019)

Professional staff great experience


Reply

Thank you for the review. Our staff is wonderful.

StarStarStarStarStar I was very pleased with my first exam...very th... —    (Patient since Wed Mar 13 00:00:00 MDT 2019)

I was very pleased with my first exam...very thorough and explained, in detail, about what was being seen in my pictures.


Reply

Thank you for the review. Glad you first visit was awesome!

StarStarStarStarStar They did an excellent job made me feel welcome ... —    (Patient since Fri Nov 15 00:00:00 MST 2019)

They did an excellent job made me feel welcome and great service provided


Reply

Thank you for the review. Glad you were well taken care of!

StarStarStarStarStar I was seen very quickly and got my eye problem ... —    (Patient since Thu Nov 03 00:00:00 MDT 2016)

I was seen very quickly and got my eye problem taken care of.


Reply

Thank you for the review. Glad we got you taken care of.

StarStarStarStarStar Wait wasn’t very long. Staff is nice. Answered ... —    (Patient since Wed Mar 06 00:00:00 MST 2019)

Wait wasn’t very long. Staff is nice. Answered my questions. Didn’t try to sell me anything.


Reply

Thanks for the review. Glad you had a great visit.

StarStarStarStarStar This was my first time going to Hertzog Eye Care.. —    (Patient since Tue Mar 05 00:00:00 MST 2019)

This was my first time going to Hertzog Eye Care and I was very pleased. They took the time to explain all the eye test and I was very pleased with this company. Thank you!


Reply

Thank you for the review. Glad you had a wonderful visit!

StarStarStarStarStar Wonderful friendly staff.  —    (Patient since Thu Feb 28 00:00:00 MST 2019)

Wonderful friendly staff.


Reply

Thank you for the review. We think our staff is wonderful and friendly too!

StarStarStarStarStar Hertzog Family Eye Care offers the best service... —    (Patient since Wed Jun 07 00:00:00 MDT 2017)

Hertzog Family Eye Care offers the best service in the area. The staff is always friendly and ready to serve people when they come in.


Reply

Thank you for the review. Thank you for the kind words!

StarStarStarStarStar Happy to be part of this eye doctor!  —    (Patient since Mon Feb 20 00:00:00 MST 2017)

I am always very impressed at how the staff and Dr. Hertzog treat my wife and i. We are glad to be with this eye doctor.


Reply

Thank you for the review. We are glad to have such kind and loyal patients.

StarStarStarStarStar Greatest experience EVER! These women and men R... —    (Patient since Tue Feb 26 00:00:00 MST 2019)

Greatest experience EVER! These women and men ROCK!


Reply

Thank you for the review. We humbly accept the fact that we rock.

StarStarStarStarStar Everyone was great nice and caring.Kathy Conra... —    (Patient since Thu Feb 21 00:00:00 MST 2019)

Everyone was great nice and caring. Kathy Conrade


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Staff was very friendly and the new facility wa... —    (Patient since Wed Mar 21 00:00:00 MDT 2018)

Staff was very friendly and the new facility was beautiful and roomy.


Reply

Thank you for the review. We love our new expanding clinic in Jacksonville.

StarStarStarStarStar Great place! —    (Patient since Thu Feb 25 00:00:00 MST 2021)

I was impressed by the staff right off the bat. Must more professional than the office we used to visit in LR. Staff was knowledgeable and very friendly. The doctor was great to deal with.


Reply

Thank you for the review. Our staff is great. Glad you had a great visit.

StarStarStarStarStar Too many text messages for reminders of the app... —    (Patient since Tue Feb 07 00:00:00 MST 2017)

Too many text messages for reminders of the appointment. I have opted out of text messages.


Reply

Thank you for the review. No-shows and missed appointments have become a problem in today's busy world. The reason we utilize this service is to minimize the amount of missed appointments and no shows. As you have done, there is always the option to opt out of them. If you opt out, we will call you to confirm your appointments.

StarStarStarStarStar Great experience and dr Hertzog was great with ... —    (Patient since Wed Feb 19 00:00:00 MST 2020)

Great experience and dr Hertzog was great with Conner he was scared and she was very patient with him


Reply

Thank you for your review. Glad you had a great visit!

StarStarStarStarStar The doctors and staff are all wonderful! They a... —    (Patient since Wed Feb 12 00:00:00 MST 2020)

The doctors and staff are all wonderful! They are super patient with my 3 year old, as well.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Awesome staff!!! Always very accommodating and... —    (Patient since Tue Feb 21 00:00:00 MST 2017)

Awesome staff!!! Always very accommodating and there when you need them.


Reply

Thank you for the review. Our staff is AWESOME! It is our goal to provide superior customer service.

StarStarStarStarStar Great experience, Dr Hertzog is very personable... —    (Patient since Wed Jan 18 00:00:00 MST 2017)

Great experience, Dr Hertzog is very personable, as well as his entire staff. Nice facilities, didn’t have to wait long at all.


Reply

Thanks for the review. Thank you for the nice words and glad you had a great visit.

StarStarStarStarStar Excellent experience as always!! —    (Patient since Thu Feb 16 00:00:00 MST 2017)

Excellent experience as always!!


Reply

Thanks for the review. Glad you had a great visit!

StarStarStarStarStar Everyone was great to me for my visit, and I wa... —    (Patient since Wed Jan 04 00:00:00 MST 2017)

Everyone was great to me for my visit, and I was in and out quickly. They even had my contacts in stock.


Reply

Thanks you for the review. Glad you had a great visit, and we had your lenses in stock!

StarStarStarStarStar Very friendly and helpful staff. —    (Patient since Thu Dec 29 00:00:00 MST 2016)

Very friendly and helpful staff.


Reply

Thank you for the review. Our staff is wonderful!

StarStarStarStarStar  —    (Patient since Fri Nov 18 00:00:00 MST 2016)

Love the friendly and helpful staff...wonderful eye care!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Very professional and friendly office. The fron... —    (Patient since Mon Feb 27 00:00:00 MST 2017)

Very professional and friendly office. The front office made us feel welcome when we walked in the door. My eye care was thorough and Dr. Charity Hertzog explained the changes in my vision perfectly. Brittany is such a help in choosing glasses and explaining the options available with my insurance. Thanks!!


Reply

Thank you for the review. You confirmed our goal of superior customer service. Glad you had a great visit!

StarStarStarStarStar Great visit.  —    (Patient since Wed Jan 16 00:00:00 MST 2019)

Everyone in the office was very helpful and answered my questions. The doctors eye exam was very complete and informative. Can not wait to get my new glasses.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Believe as long Staff listen to the pts. And wk... —    (Patient since Thu May 25 00:00:00 MDT 2017)

Believe as long Staff listen to the pts. And wk w/ them try the best help them with or without insurance it's will make office stronger.


StarStarStarStarStar Was very pleased with the professionalism and c... —    (Patient since Tue Dec 27 00:00:00 MST 2016)

Was very pleased with the professionalism and customer service of the staff.


Reply

Thanks for the review. Thank you for the kind words.

StarStarStarStarStar LOVE LOVE LOVE YOU GUYS!! I love having my eye ... —    (Patient since Mon Dec 11 00:00:00 MST 2017)

LOVE LOVE LOVE YOU GUYS!! I love having my eye appointment each year! Dr. Hertzog is so nice and knowledgeable and the staff is so nice!! I love shopping for glasses after and having the all the nice ladies!!


Reply

Thank you for the review. Glad you had a great visit. Love having you as a patient!

StarStarStarStarStar Love filling out paperwork online! — 

Love filling out paperwork online!


Reply

Thank you for the review. We love anything that makes the experience easier for you.

StarStarStarStarStar Best eye clinic I have visited. Friendly, patie... —    (Patient since Wed Oct 20 00:00:00 MDT 2021)

Best eye clinic I have visited. Friendly, patient with two active children, worked with us to see three in the family in one visit. Couldn’t ask for better doctor, technicians, or general staff.


Reply

Thank you for the review. Thanks for the kind words and glad you had a great visit!

StarStarStarStarStar I am glad I switched —    (Patient since Tue Oct 10 00:00:00 MDT 2017)

Made the switch last year, and the customer service aspect along with the attention from the doctor is night and day. I am so glad I made the move to Hertzog Family Eye Care


Reply

Thank you for the review. We are glad you switched too!

StarStarStarStarStar There are too many reminders about appts. I wa... —    (Patient since Thu Jun 01 00:00:00 MDT 2017)

There are too many reminders about appts. I was called and responded that I would be at the appt. and then was called again and e-mailed. My only complaint.


StarStarStarStarStar Great care and professional staff eager to help... —    (Patient since Tue Nov 14 00:00:00 MST 2017)

Great care and professional staff eager to help!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Every employee is very nice! —    (Patient since Tue Jun 06 00:00:00 MDT 2017)

Every employee is very nice!


Reply

Thank you for the review. Our staff is great!

StarStarStarStarStar Great experience as usual. I was in and out muc... —    (Patient since Tue Oct 17 00:00:00 MDT 2017)

Great experience as usual. I was in and out much quicker then before. Loved that!


Reply

Thank you for the review. We love staying on top of our schedule. If we stay on top of our schedule, we get to leave on time for lunch and on time at the end of the day!!!!!!!!!!!!

StarStarStarStarStar Great getting appointment updates — 

Great getting appointment updates


Reply

Thank you for the review. Our texting and email reminders are a life saver!

StarStarStarStarStar The staff was so welcoming. I’m a single dad an... —    (Patient since Thu Nov 29 00:00:00 MST 2018)

The staff was so welcoming. I’m a single dad and they made me feel at ease!


Reply

Thanks for the review. Glad you had a great visit and felt at ease!

StarStarStarStarStar Always the friendliest and well informed! I wou... —    (Patient since Wed Nov 09 00:00:00 MST 2016)

Always the friendliest and well informed! I wouldycgo anywhere else!


Reply

Thank you for the review and kind words.

StarStarStarStarStar Fantastic service.  —    (Patient since Tue Nov 27 00:00:00 MST 2018)

Fantastic service. Everyone is always very friendly and helpful.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar I was very pleased with help I received getting... —    (Patient since Fri Nov 16 00:00:00 MST 2018)

I was very pleased with help I received getting my glasses


Reply

Thank you for the review. Glad you had a good visit.

StarStarStarStarStar Staff was very friendly, made my daughter feel... —    (Patient since Wed Nov 13 00:00:00 MST 2019)

Staff was very friendly, made my daughter feel very comfortable and while waiting they have a nice little play area but didn't have to wait long at all!


Reply

Thank you for the review. Glad she was comfortable and enjoyed our new kids play area.

StarStarStarStarStar Reliable, Dependable, Efficient and Friendly —    (Patient since Fri Mar 03 00:00:00 MST 2017)

First rate service (on short notice), the title says it all. Dr. Hertzog and his staff are always friendly and completely competent. They communicate well and the operation is seamless. Their growth and expansion are evidence they succeeding in serving this community (and, very soon, Jacksonville). Recommend them without reservation.


Reply

Thank you for the review. Thank yo for the kind words. Our growth is a credit to our patients. We have invested in the communities that we serve, and they have invested in us tenfold.

StarStarStarStarStar Been coming here for quite some time and always... —    (Patient since Thu Jul 13 00:00:00 MDT 2017)

Been coming here for quite some time and always enjoy it. Absolutely professional staff, and Mr. and Mrs. Hertzog are the best around. They have taken the best care of my eyes, and I couldn't be more appreciative.


Reply

Thank you for the review. Always a pleasure seeing you. Glad to have you as a patient!

StarStarStarStarStar I have received nothing less than fantastic ser... —    (Patient since Wed Aug 08 00:00:00 MDT 2018)

I have received nothing less than fantastic service and care at your office. I am so thankful for your expert guidance through my surgeries and recovery. Most of all, I grateful for the level of vision achieved.


Reply

Thank you for the review! We are happy to be a part of your successful surgery. Super pleased your post-op vision!!

StarStarStarStarStar  —    (Patient since Mon Aug 21 00:00:00 MDT 2017)

Friendly and prompt customer service as always!


Reply

Thank you for the review. That's what we pride ourselves on. Friendly, accurate, and efficient exams!

StarStarStarStarStar I was very impressed by staff & doctor, their k... —    (Patient since Wed Aug 22 00:00:00 MDT 2018)

I was very impressed by staff & doctor, their knowledge & friendlyness, l


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Great eye clinic.  —    (Patient since Thu Aug 23 00:00:00 MDT 2018)

Great eye clinic. Everyone was very kind and helpful. Dr. Hertzog did a great job at explaining each exam. I am very happy to have found this eye clinic.


Reply

Thank you for the review. We are glad you found us too!

StarStarStarStarStar Love this clinic! They are friendly, helpful, c... —    (Patient since Mon Aug 21 00:00:00 MDT 2017)

Love this clinic! They are friendly, helpful, caring people and we LOVE them!


Reply

Thank you for the review. We LOVE or patients too!

StarStarStarStarStar Awesome staf quick and Clean office —    (Patient since Fri Aug 18 00:00:00 MDT 2017)

Awesome staf quick and Clean office


Reply

Thanks for the review. Glad you had a great visit. Our staff is awesome!

StarStarStarStarStar Everyone at Hertzog Family Eye Care is so sweet... —    (Patient since Wed Aug 26 00:00:00 MDT 2020)

Everyone at Hertzog Family Eye Care is so sweet and helpful. They helped me choose which glasses best suited me, which meant a lot that I had other peoples opinions besides my own and my family's. It definitely was a confidence booster when they said a certain one looked good on me. Everyone is so genuine and they have truly amazing employees! It is a very welcoming place.


Reply

Thank you for the wonderful review. Glad you had a great visit! Our staff is awesome.

StarStarStarStarStar We love Dr. Hertzog and his staff!  —    (Patient since Mon Aug 12 00:00:00 MDT 2019)

We love Dr. Hertzog and his staff!


Reply

Thank you for the review. Glad you had a great visit. We love our staff too!

StarStarStarStarStar  —    (Patient since Mon Oct 08 00:00:00 MDT 2018)

Thank you to Dr. Harter and his staff. Although this was my first visit, you all are very professional and awesome. You all were very helpful and Dr. Harter actually took the time to explain everything so I could understand what was going on.


Reply

Thanks for the review. We are happy you had a great first visit, and we look forward to seeing you next time!

StarStarStarStarStar Excellent as always. Expanded store looks grea... —    (Patient since Mon Jul 24 00:00:00 MDT 2017)

Excellent as always. Expanded store looks great too.


Reply

Thanks for the review! We love the extra space.

StarStarStarStarStar Great visit, everyone is so helpful and pleasan... —    (Patient since Tue May 16 00:00:00 MDT 2017)

Great visit, everyone is so helpful and pleasant . Doc isn't too bad either ! HAHA


Reply

Thanks for the review. Doctors are great staff is better.

StarStarStarStarStar You guys rock. Thank you so much for taking suc... —    (Patient since Thu Jul 19 00:00:00 MDT 2018)

You guys rock. Thank you so much for taking such great care of my babies.


Reply

Thank you for the review. Thanks for the nice commments!

StarStarStarStarStar Very friendly and efficient as always —    (Patient since Tue Feb 20 00:00:00 MST 2018)

Very friendly and efficient as always


Reply

Thank you for the review. Glad you had a great visit. You confirmed our goal: customer service and efficiency!

StarStarStarStarStar A++ service!! —    (Patient since Mon Jul 09 00:00:00 MDT 2018)

I don't know why I haven't been going to this Doctor for the last 5 years. A thousand times better than my last Doctor. Thank you guys so much!


Reply

Thank you for the review! Glad you found us.

StarStarStarStarStar  —    (Patient since Mon May 01 00:00:00 MDT 2017)

Very pleased with the pre-appointment care, appointment care and after appointment care. I could not be more pleased and the thoroughness is very reassuring. Thank you


Reply

Thank you for the review. Glad you had a great visit and were well taken care of.

StarStarStarStarStar  —    (Patient since Mon Feb 20 00:00:00 MST 2017)

Very good service & informative. Thanks for your service.


Reply

Thank you for the review. Glad you had a good visit.

StarStarStarStarStar Got in quickly, girls were very professional, D... —    (Patient since Tue May 16 00:00:00 MDT 2017)

Got in quickly, girls were very professional, Dr. came in promptly, tested and was all done in about 35 munutes. Thanks !


Reply

Thanks for the review. We are glad you had a great and quick visit.

StarStarStarStarStar Highly recommend! —    (Patient since Wed May 23 00:00:00 MDT 2018)

Mrs. Charity Hertzog and associates were simply wonderful. My visit was very pleasant. The office is very welcoming and I really appreciate the advanced technology. There were issues with my insurance and the lovely ladies at the from desk did everything they could to get a solution.


Reply

Thank you for the review. Glad you had a great visit. We love technology. Glad they got your insurance figured out.

StarStarStarStarStar I had a wonderful experience and felt like my b... —    (Patient since Wed Aug 08 00:00:00 MDT 2018)

I had a wonderful experience and felt like my best interest is what was their first priority.


Reply

Thank you for the review. We love our patients, and they are always our priority. Customer service sets us apart!

StarStarStarStarStar I was treated with understanding and care. I ... —    (Patient since Thu May 17 00:00:00 MDT 2018)

I was treated with understanding and care. I was well informed and all staff members were very kind and helpful.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Professional and friendly associates, who provi... —    (Patient since Thu May 10 00:00:00 MDT 2018)

Professional and friendly associates, who provided great service.


Reply

Thank you for the review. Thanks for the kind words.

StarStarStarStarStar Best eye care center so far! —    (Patient since Wed Apr 18 00:00:00 MDT 2018)

Our visit here was excellent. The staff was extremely nice and helpful, the facility was clean, there was no wait time for us, and the location was easy to get in and out of.


Reply

Thank you for the review. Glad you had an excellent visit!

StarStarStarStarStar Highly recommend! —    (Patient since Wed May 02 00:00:00 MDT 2018)

Friendly staff & great doctor! We were seen before our appointment time! Huge plus!!


Reply

Thank you for the review. We like to try to stay on top of our schedule so we get to go to lunch on time, and we get to leave at the end of the day on time!!!!!!!!!!!!!!!

StarStarStarStarStar The staff is always friendly and professional. ... —    (Patient since Mon Apr 10 00:00:00 MDT 2017)

The staff is always friendly and professional. Everything is efficient but I never feel as though I’m being rushed through. Always a great experience.


Reply

Thank you for the review. We are glad you had a great experience!

StarStarStarStarStar Would recommend to anyone! My experience has be... —    (Patient since Thu Jul 13 00:00:00 MDT 2017)

Would recommend to anyone! My experience has been a great one in the 2 to 3 years I've been a patient!


Reply

Thank you for the review! Glad we have taken great care of you. Thank you for the kind words.

StarStarStarStarStar Everyone there is so friendly and Dr. Hertzog i... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

Everyone there is so friendly and Dr. Hertzog is always nice!


Reply

Thank you for the review. Always a pleasure seeing you and your wife!

StarStarStarStarStar Another Great Exam! Glad to have such a great ... —    (Patient since Fri Apr 21 00:00:00 MDT 2017)

Another Great Exam! Glad to have such a great eye clinic!


Reply

Thank you for the review. Thanks for the kind words. Glad you had a great visit.

StarStarStarStarStar  —    (Patient since Wed Apr 19 00:00:00 MDT 2017)

Great staff. Dr Charity is a true pro.


Reply

Thank you for the review. Dr. Charity is awesome! Thanks for the kind words.

StarStarStarStarStar Love! —    (Patient since Tue Dec 20 00:00:00 MST 2016)

Love this practice and everyone involved with It! I have been going to Dr. James Hertzog for approximately 8 years. He is very thorough and knowledgeable


Reply

Thank you for the review and thank you for continuing to use us for your eyecare. We love our patients!

StarStarStarStarStar  —    (Patient since Wed Apr 19 00:00:00 MDT 2017)

Ms. Charity is really nice and explains to me what goes on during the entire exam. I don’t feel like it’s weird. She keeps it easy going they have a great selection of glasses.


Reply

Thank you for the review. Dr. Charity Hertzog is awesome!

StarStarStarStarStar Very nice service and very awesome doctor —    (Patient since Thu Apr 19 00:00:00 MDT 2018)

Very nice service and very awesome doctor


Reply

Thank you for the review. Thanks for th kind words.

StarStarStarStarStar I really love this office. The doctors and staf... —    (Patient since Wed Feb 08 00:00:00 MST 2017)

I really love this office. The doctors and staff are friendly and professional!


Reply

Thank you for the review. Thank you for the kind words!

StarStarStarStarStar  —    (Patient since Fri Mar 10 00:00:00 MST 2017)

The Dr and staff were very friendly and caring.


Reply

Thank you for the review! We love our patients.

StarStarStarStarStar I love the staff at Hertzog Family. They are ve... —    (Patient since Thu Apr 13 00:00:00 MDT 2017)

I love the staff at Hertzog Family. They are very friendly and make each of my visits enjoyable.


Reply

Thank you for the review. Our staff is AWESOME!

StarStarStarStarStar Everyone was very nice and helpful. I really ap... —    (Patient since Fri Mar 30 00:00:00 MDT 2018)

Everyone was very nice and helpful. I really appreciated all the help I received! They went out of their way to make sure I received sample for my eye drops and even called me back to clarify information on my prescription.


Reply

Thank you for the review. Glad we were able to take care of you!

StarStarStarStarStar Completely enjoyed my visit to Hertzog Family E... —    (Patient since Mon Apr 09 00:00:00 MDT 2018)

Completely enjoyed my visit to Hertzog Family Eye Care. I had never been here before but I had an eye emergency. Over the phone the friendly staff took my information and had everything ready when I arrived. I was seen within 15 minutes of my arrival. The clinic was extremely clean and orderly. The entire staff was awesome. I will be scheduling my whole family here for routine eye care visits.


Reply

Thank you for the review. We are so happy that you had a great experience at our clinic! We can't wait to see the whole family for their eye care.

StarStarStarStarStar Hertzog Family Eye Care has always taken great ... —    (Patient since Wed May 03 00:00:00 MDT 2017)

Hertzog Family Eye Care has always taken great care of me and the staff of ladies is exceptional. With my unfortunate bad eyes, they always make sure to provide me with all the options for optimal vision and care .


Reply

Thank you for the review. Glad you are well taken care of!

StarStarStarStarStar Friendly, welcoming, knowledgeable  —    (Patient since Mon Mar 19 00:00:00 MDT 2018)

They have a very welcoming environment. The staff is very friendly and they genuinely care. I had to have some glasses ordered for me and the woman who helped me was very knowledgeable and funny. She helped me look through some options and ordered some frames that I liked that weren't in stock at the time. Dr. James Hertzog took good care of me and explained everything well.


Reply

Thank you for the review. Thank you for the kind words. Glad they were able to take great care of you.

StarStarStarStarStar The staff is already very friendly and know the... —    (Patient since Wed Nov 09 00:00:00 MST 2016)

The staff is already very friendly and know their stuff!!


Reply

Thank you for the review. Our staff is great. Thanks for the kind words.

StarStarStarStarStar The online reminders are great . —    (Patient since Thu Mar 16 00:00:00 MDT 2017)

The online reminders are great .


Reply

Thank you for the review. Text and email reminders are great. Hopefully you are not getting to many reminders from us, but if you are like me, I need all the help I can get!

StarStarStarStarStar Superior Care —    (Patient since Fri Mar 03 00:00:00 MST 2017)

I've run out of superlatives to describe Hertzog Family Eye Care. Dr. Hertzog and his staff are first rate in every respect. Punctual, polite and professional, I recommend their care without reservation. A pleasure to see their hard work and patient care rewarded.


Reply

Thank you for the review. Thank you for the continual kind words and reviews. It is always a pleasure seeing you.

StarStarStarStarStar This was my first time here and I felt very wel... —    (Patient since Tue Mar 06 00:00:00 MST 2018)

This was my first time here and I felt very welcomed from the moment that I walked in the door.


Reply

Thank you for the kind words. And thank you for telling me about the wonderful help you had from one of our opticians!

StarStarStarStarStar Very professional and Friendly! —    (Patient since Mon Feb 27 00:00:00 MST 2017)

Very professional and Friendly!


Reply

Thank you for the review. Thanks for the nice words.

StarStarStarStarStar Your on line services are great. I like being r... —    (Patient since Thu Mar 01 00:00:00 MST 2018)

Your on line services are great. I like being reminded of my appointment time. I think it shows how important you think your clients are.


Reply

Thank you for the review. We love our online email and texting reminders.

StarStarStarStarStar Excited to Return to the Hertzog Family after a... —    (Patient since Wed Dec 14 00:00:00 MST 2016)

Excited to Return to the Hertzog Family after an insurance change. After seeing Dr. Hertzog for many years, I had to see a different provider in 2017 due to an insurance change and I did not get the great treatment there as I receive at the Hertzog Family Eye Care. He knew my history and was able to give me top notch service with new equipment that is less evasive during the eye exam. With a large choice of inventory, I found a great new pair of glasses!


Reply

Thank you for the review. Glad we accept your insurance. Thanks for the kind words.

StarStarStarStarStar Wonderful experience friendly staff state of th... —    (Patient since Tue Feb 20 00:00:00 MST 2018)

Wonderful experience friendly staff state of the art equipment recommending my daughter and son-in law!


Reply

Thanks you for the review. Thanks for the referrals too!

StarStarStarStarStar All staff are friendly and I really like being ... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

All staff are friendly and I really like being there.


Reply

Thank you for the review. Thanks for the kind words!

StarStarStarStarStar We have experienced wonderful care from all of ... —    (Patient since Thu May 04 00:00:00 MDT 2017)

We have experienced wonderful care from all of the staff each and every time we visit (which is unfortunately frequent).


Reply

Thank you for the review. Glad you have been well taken care of each visit. Hopefully, they do become less frequent.

StarStarStarStarStar Friendly, knowledgeable staff. Great experienc... —    (Patient since Tue Feb 20 00:00:00 MST 2018)

Friendly, knowledgeable staff. Great experience!


Reply

Thank you for the review. Glad you had a wonderful visit.

StarStarStarStarStar My favorite —    (Patient since Tue Feb 20 00:00:00 MST 2018)

Dr. Hertzog and staff are always very friendly. They were able to work me in without much notice, and I really appreciate it!


Reply

Thank you for the review. Thanks for the kind words. Glad we were able to fit you in!

StarStarStarStarStar As always you guys are the best. Everyone is so... —    (Patient since Thu Feb 09 00:00:00 MST 2017)

As always you guys are the best. Everyone is so friendly and helpful.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Excellence...as always! —    (Patient since Mon May 18 00:00:00 MDT 2015)

We always appreciate Dr. J. Hertzog's thorough care of our Memi. She is 90 and requires some additional assistance. He and his staff ALWAYS go above and beyond with respect to her care. This time, she had some very unexpected complications. He referred her to a specialist, who contacted us the NEXT DAY with an appointment. It is never fun to receive bad news, and WAITING for days on end to see what will happen next makes bad news even worse. We sincerely appreciated the prompt response and his immediate, efficient reaction to her serious issue. Gradually, we are moving ALL of our family members to this clinic. The care we receive is A++!!!


Reply

Thank you for the review. We love your Memi!

StarStarStarStarStar Awesome first time experience. Very friendly an... —    (Patient since Wed Feb 14 00:00:00 MST 2018)

Awesome first time experience. Very friendly and efficient!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Best professional eye care in the city of Cabot... —    (Patient since Tue Feb 07 00:00:00 MST 2017)

Best professional eye care in the city of Cabot! Hands down


Reply

Thanks for the reply. We would like to think Jacksonville too!!

StarStarStarStarStar Definately 5 star service.  —    (Patient since Thu Feb 08 00:00:00 MST 2018)

Definately 5 star service.


Reply

Thank you for the review. We pride ourselves in service.

StarStarStarStarStar All of the staff & Dr. Hertzog are absolutely w... —    (Patient since Thu Feb 02 00:00:00 MST 2017)

All of the staff & Dr. Hertzog are absolutely wonderful!


Reply

Thank you for the review. Thanks for the kind words.

StarStarStarStarStar They are always very professional, caring & hel... —    (Patient since Thu Feb 16 00:00:00 MST 2017)

They are always very professional, caring & helpful!! Wouldn’t go any other place for my eye care


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Friendly staff —    (Patient since Tue Mar 28 00:00:00 MDT 2017)

Very professional,friendly staff. State of the art equipment. Dr James Hertzog will always recommend what you need and what is best for your eyes. He helps find a solution to that goal if there is an issue. In this case, the eye drops that he prescribed was not covered under either my vision or health insurance. He obtained cards from the drug rep to cover most of the cost of the medication. It was much appreciated.


Reply

Thank you for the review. You hit the nail on the head! Our goal is superior customer service and state of the art comprehensive exams. Glad you were able to get the drops you needed.

StarStarStarStarStar Very friendly and professional staff — 

Very friendly and professional staff


Reply

Thank you for the review. We have a great staff!

StarStarStarStarStar Great staff, everyone is helpful and knowledgea... —    (Patient since Tue Jan 24 00:00:00 MST 2017)

Great staff, everyone is helpful and knowledgeable.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Great and friendly staff.  —    (Patient since Thu Dec 29 00:00:00 MST 2016)

Great and friendly staff.


Reply

Thank you for the review! We love our staff!

StarStarStarStarStar Great Experience, friendly staff. They were eve... —    (Patient since Wed Feb 12 00:00:00 MST 2020)

Great Experience, friendly staff. They were even great with my 2 year old.


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Wonderful group  —    (Patient since Fri Jan 12 00:00:00 MST 2018)

This was my child’s first eye exam. Thank you for all your patience and time you took with him. He is SO excited about getting glasses soon!


Reply

Thank you for the review. Glad they had a great first exam!

StarStarStarStarNo Star Exam was pleasant. They have some newer technol... —    (Patient since Wed Dec 27 00:00:00 MST 2017)

Exam was pleasant. They have some newer technology that really helps make the whole process go smooth and is more detailed without being so invasive. Seems like it is taking some time for glasses to come in after being ordered (slower than other places I have used), but knowing that going in wouldn't have been such an issue.


Reply

Thank you for the review. Sorry it is taking longer than usual for your glasses to come in. Usually, it takes between 5-10 business days depending on the lenses ordered. We use top of the line materials which sometimes take longer to generate. Thank you again for the comments.

StarStarStarStarStar Best Optometrists in Central Arkansas! —    (Patient since Wed Aug 30 00:00:00 MDT 2017)

My daughter and I recently went to Dr. Charity for our vision exams. This was my teenage daughter’s first eye exam. Dr. Charity made her feel very comfortable and explained every detail of the vision screening. The ladies in the optical center helped us find the perfect frames and didn’t seem to mind that we took a long time to make our decision! Couldn’t be happier with our visit to Hertzog Family Eye Care.


Reply

Thank you for the review. We are happy you had a great visit, and her first exam went well.

StarStarStarStarStar Great care. —    (Patient since Mon Nov 28 00:00:00 MST 2016)

Great care. Professional and caring.


Reply

Thanks you for the review. Glad you had a great visit.

StarStarStarStarStar  —    (Patient since Mon Jul 22 00:00:00 MDT 2019)

Everyone was very professional but also friendly and helpful.


Reply

Thank you for the review! It's always a pleasure seeing you.

StarStarStarStarStar Such an easy appointment. They take care of yo... —    (Patient since Mon Dec 19 00:00:00 MST 2016)

Such an easy appointment. They take care of you. Even if you only need an eye exam. When we did buy glasses the service was so friendly. There was no question who we were calling for replacements.


Reply

Thanks you for the review. Glad you had a great visit. We are here to serve you when you update your glasses!

StarStarStarStarStar Everyone was so helpful and nice! Definitely wi... —    (Patient since Mon Dec 11 00:00:00 MST 2017)

Everyone was so helpful and nice! Definitely will recommend to friends and family!


Reply

Thank you for the review. Glad you had a great visit. Thanks for the recommendations.

StarStarStarStarStar ❤❤❤ —    (Patient since Wed Nov 09 00:00:00 MST 2016)

Staff is very friendly. I was greeted very promptly upon arrival. Highly recommend them.


Reply

Thank you for the review. We always enjoy seeing you.

StarStarStarStarStar Excellent staff and Service! —    (Patient since Wed Dec 06 00:00:00 MST 2017)

I was impressed by everyone's friendly attitude. All of the Doctors and staff are friendly, prompt and they listened to my questions and gave me answers I understood.


Reply

Thank you for the review. Glad you had a great good and our staff took great care if you.

StarStarStarStarStar Rays of sunshine! —    (Patient since Thu Jan 18 00:00:00 MST 2018)

This is the best place ever. Everyone is super nice. They make you feel at home.


Reply

Thank you for the review. Glad you had a great visit. Never been called rays of sunshine before!!!

StarStarStarStarStar You did amazing work with Dareon. He was reall... —    (Patient since Tue Dec 05 00:00:00 MST 2017)

You did amazing work with Dareon. He was really nervous. You made him feel at ease. And was so patient when he had to try on every pair of glasses before he decided.


Reply

Thank you for the review. We are glad he had a great visit.

StarStarStarStarStar Employees were friendly, professional, efficien... —    (Patient since Mon Nov 28 00:00:00 MST 2016)

Employees were friendly, professional, efficient and courteous.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar This was my daughter's first eye exam.The staff... —    (Patient since Thu Aug 20 00:00:00 MDT 2020)

This was my daughter's first eye exam.The staff was great. Also, the young lady that helped her pick out frames was super sweet and never got impatient with my 7 year old. Thank you all!


Reply

Thank you for the review. Glad she had a great first eye exam.

StarStarStarStarStar Professional, Efficient and Caring —    (Patient since Fri Nov 11 00:00:00 MST 2016)

The Hertzog Family Eye Care staff is very professional, efficient and friendly. The take care of all your vision needs. I would highly recommend them to all of my friends.


Reply

Thank you for the review. Thank you for the kind words. We are happy you had a great visit.

StarStarStarStarStar Very friendly and professional —    (Patient since Mon Nov 13 00:00:00 MST 2017)

Very friendly and professional. Extremely knowledgeable and great selection of frames. I will recommend Hertzog Family Eye Care to everyone.. Thank You Dr. Hertzog.


Reply

Thank you for the review, and thank you for the wonderful words!

StarStarStarStarStar Everyone was helpful and friendly!  —    (Patient since Thu Nov 03 00:00:00 MDT 2016)

Everyone was helpful and friendly!


Reply

Thank you for the review! Glad you had a great visit. We always enjoy seeing you.

StarStarStarStarStar Awesome service! Would recommend Hertzog —    (Patient since Fri Sep 22 00:00:00 MDT 2017)

Awesome service! Would recommend Hertzog’s


Reply

Thank you for the review! Our goal is excellent customer service. Glad you had a great visit.

StarStarStarStarStar Professional & friendly! — 

Great experience! Dr. Hertzog and his staff were very professional and friendly! Waiting area and exam rooms were very clean. I highly recommend Hertzog Family Eye Care!


Reply

Thank you for the review! Glad you had a great visit. Fun times giving your husband a hard time.

StarStarStarStarStar The whole staff was welcoming and accommodating... —    (Patient since Mon Mar 04 00:00:00 MST 2019)

The whole staff was welcoming and accommodating! They explained everything to me in detail and used amazing new technology to care for my eyes. Thank you for being so diligent and helpful!


Reply

Thank you for the review. Glad you had a great visit. Your review reflects everything we are striving for at our clinic!

StarStarStarStarStar Awesome folks!! My first appointment in years a... —    (Patient since Tue Nov 27 00:00:00 MST 2018)

Awesome folks!! My first appointment in years and you made it feel like I was part of the family.


Reply

Thank you for the review. We are glad you had a great visit!

StarStarStarStarStar They were great with my 2-year-old! And it is r... —    (Patient since Wed Mar 29 00:00:00 MDT 2017)

They were great with my 2-year-old! And it is really hard to get a 2-year-old to let someone examine their eyes! I wouldn't go anywhere else.


Reply

Thank you for the review! We love seeing children.

StarStarStarStarStar Love it! —    (Patient since Mon Oct 16 00:00:00 MDT 2017)

Always a good experience at this office. Everybody is so professional, kind, and friendly way the same time!


Reply

Thank you for the review! Glad you had a great visit.

StarStarStarStarStar Very friendly professional atmosphere! —    (Patient since Wed Oct 11 00:00:00 MDT 2017)

Very friendly professional atmosphere!


Reply

Thank you for the review. That is exactly our goal: friendly and fun yet professional!

StarStarStarStarStar Everyone is always so nice and helpful. ^_^  —    (Patient since Thu Oct 05 00:00:00 MDT 2017)

Everyone is always so nice and helpful. ^_^ Dr. Hertzog explains everything that is going on and the staff is amazing at what they do!


Reply

Thank you for the review. Glad you had a great visit and thank you for the kind words.

StarStarStarStarStar Great first impression! Friendly and helpful st... —    (Patient since Wed Oct 04 00:00:00 MDT 2017)

Great first impression! Friendly and helpful staff and absolutely great experience all around!


Reply

Thank you for the review. Thank you for the kind words.

StarStarStarStarStar Excellent Staff and Service!  —    (Patient since Thu Sep 21 00:00:00 MDT 2017)

Excellent Staff and Service! Easy process from start to finish.


Reply

Thank you for the review! Our staff is awesome, we strive for excellent customer service. Thanks for the kind words

StarStarStarStarStar Dr. Hertzog was great!  —    (Patient since Mon Sep 18 00:00:00 MDT 2017)

Dr. Hertzog was great! I haven't gotten my eyes check in over a year and he was able to tell me exactly what was wrong. He gave me a new prescription and I'm now able to see! The lady that fit me for glasses was amazing


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Son's first visit — 

This was my son's first visit to the optometrist! Everyone was so nice and patient with him. I'm pretty sure that we'll be sticking with this practice!


Reply

Thank you for the review. He did great!

StarStarStarStarStar Very knowledgeable and pleasant experience. —    (Patient since Tue Sep 05 00:00:00 MDT 2017)

Very knowledgeable and pleasant experience.


Reply

Thank you for the review. Thank you for the kind words.

StarStarStarStarNo Star Great experience overall! One critique: I rece... —    (Patient since Fri Sep 08 00:00:00 MDT 2017)

Great experience overall! One critique: I received numerous texts, emails, and voice messages reminding me of my appointment even after I had confirmed my appointment via email. Too many reminders that bordered on "nagging".


Reply

Thanks for the review. We understand that our automated system sometimes sends out too many reminders. You can always opt out of receiving these emails or texts. Thanks!

StarStarStarStarStar Fantastic group of employees and an outstanding... —    (Patient since Tue Aug 29 00:00:00 MDT 2017)

Fantastic group of employees and an outstanding Doctor. Attitude, service level, and professionalism is amazing. From the Doctor down to being greated when you walk in th door. All are a pleaure to deal with. Their attitude is what all businesses should strive for- an OUTSTANDING TEAM!


Reply

Thank you for the review. Thanks for th kind words!

StarStarStarStarStar Great visit. Always such a nice atmosphere when... —    (Patient since Thu Mar 16 00:00:00 MDT 2017)

Great visit. Always such a nice atmosphere when you walk into the Clinic. Great service, thank you.


Reply

Thank you for the review. Thanks for the kind words.

StarStarStarStarStar Friendly staff who treat you with repect. —    (Patient since Wed Nov 09 00:00:00 MST 2016)

Friendly staff who treat you with repect.


Reply

Thank you for the review. Our staff is awesome!

StarStarStarStarStar Everyone was very professional and friendly! —    (Patient since Wed Aug 23 00:00:00 MDT 2017)

Everyone was very professional and friendly!


Reply

Thank you for the review. That is our goal. Customer service!

StarStarStarStarStar The visit was pleasant and the staff was friend... —    (Patient since Fri Aug 18 00:00:00 MDT 2017)

The visit was pleasant and the staff was friendly and profesional


Reply

Thank you for the review. Our staff is awesome!

StarStarStarStarStar Awesome service very clean a quick —    (Patient since Fri Aug 18 00:00:00 MDT 2017)

Awesome service very clean a quick


Reply

Thank you for the review. Great customer service is what we strive for.

StarStarStarStarStar I love this office. The staff are always very p... —    (Patient since Wed Aug 16 00:00:00 MDT 2017)

I love this office. The staff are always very professional while remaining approachable and friendly.


Reply

Thank you for the review. Exactly what our goal is!

StarStarStarStarStar I waited 51 minutes in a room without hearing f... —    (Patient since Mon Jan 16 00:00:00 MST 2017)

I waited 51 minutes in a room without hearing from anyone.


StarStarStarStarStar Best Eye Dr in the State —    (Patient since Mon Aug 07 00:00:00 MDT 2017)

As always Dr Hertzog is awesome and his staff is just as awesome! He is very thorough and always takes the time to answer any questions we might have. We couldn't ask for a better eye doctor!!


Reply

Thank you for your review. Thanks so much for the kind words. Our staff is awesome. Glad you had a great visit.

StarStarStarStarStar Best Eye Doctor in the State —    (Patient since Mon Aug 07 00:00:00 MDT 2017)

As always Dr Hertzog is awesome and his staff is just as awesome! He is very thorough and always takes the time to answer any questions we might have. We couldn't ask for a better eye doctor!!


Reply

Thank you for your review. Thanks so much for the kind words. Our staff is awesome. Glad you had a great visit.

StarStarStarStarStar Hertzog eye clinic has never disappointed me. T... —    (Patient since Tue May 16 00:00:00 MDT 2017)

Hertzog eye clinic has never disappointed me. They have the best staff. Drs & staff are friendly & always have your best interest at heart. This was my second visit there & will make this my permanent eye care home. Thank you for making my experience a wonderful time.


Reply

Thank you for the review. Thank you for the kind words.

StarStarStarStarStar As always, a very Friendly, Helpful staff. —    (Patient since Mon Aug 07 00:00:00 MDT 2017)

As always, a very Friendly, Helpful staff.


Reply

Thank you for the review. That is exactly our goal.

StarStarStarStarStar  —    (Patient since Wed Aug 02 00:00:00 MDT 2017)

Very nice exprience.Everyone friendly and professional.I wont go anywhere else.


Reply

Thank you for the review. We try to have fun with what we do while maintaining a professional atmosphere. Thanks for the kind words.

StarStarStarStarStar Dr. Hertzog is fantastic, friendly patient and ... —    (Patient since Tue Jul 25 00:00:00 MDT 2017)

Dr. Hertzog is fantastic, friendly patient and understanding. Great staff too!


Reply

Thank you for the review. We love our staff. Thank you for the kind words.

StarStarStarStarStar LOVE THEM —    (Patient since Wed Nov 09 00:00:00 MST 2016)

The staff is very friendly and professional. They make me feel comfortable. They really care.


Reply

Thank you for the review. Thanks for the kind words. We do love our patients!

StarStarStarStarStar Being able to fill out the reports online befor... —    (Patient since Tue Jul 11 00:00:00 MDT 2017)

Being able to fill out the reports online before the visit was great. It cut a lot of time out of the wait in the office. Wish more companies would do this.


Reply

Thank you for the review. We try to use technology whenever possible, not only to take better care of our patients, but also to make the process of going to the doctor's office less painful. Thanks again for the review, and we are glad you had a great visit.

StarStarStarStarStar Pleasant as always. The staff greeted me immedi... —    (Patient since Tue Jul 11 00:00:00 MDT 2017)

Pleasant as always. The staff greeted me immediately as I entered. My appointment time was 0830 and I was out by 0915.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Outstanding customer service, answered all my q... — 

Outstanding customer service, answered all my questions and did a thorough exam. Awesome service.


Reply

Thank you for the review. That is our goal: superior customer service!

StarStarStarStarStar Great group of people that know their stuff! —    (Patient since Wed Jul 05 00:00:00 MDT 2017)

Great group of people that know their stuff!


Reply

Thanks for the review! Thanks for the compliments.

StarStarStarStarStar Wonderful Eye Care! —    (Patient since Wed Oct 10 00:00:00 MDT 2018)

Drs. Hertzog and Shwab are very professional and explain everything fully. Their staff is friendly and helpful, tool.


Reply

Thanks for the review! Glad you had a great visit.

StarStarStarStarStar  —    (Patient since Wed Jun 21 00:00:00 MDT 2017)

I have been going to Hertzog for a few years now, they are very professional and caring. I would recommend them to anyone.


Reply

Thank you for the review. Thank you for the recommendations also. Make sure anyone you send puts you down as the referrer. The doctors write a hand written thank you with a $5 Sonic gift card!

StarStarStarStarStar very professional staff they will your needs fo... —    (Patient since Tue Jun 20 00:00:00 MDT 2017)

very professional staff they will your needs for you eye care


Reply

Thank you for the review. We have a great staff. Glad you had a great visit.

StarStarStarStarStar Highly recommend —    (Patient since Tue Jan 31 00:00:00 MST 2017)

Staff is always friendly and knowledgeable. They are always ready when I arrive for my appointment


Reply

Thank you for the review. Glad we got you taken care of.

StarStarStarStarStar Great Visit! —    (Patient since Fri Jun 02 00:00:00 MDT 2017)

Yesterday, my appointment was great! We had to sort out some things at first at the front desk due to my lack of remembering, but it made my visit go so much easier as the ladies were very understanding. Everyone was nice/helpful! Dr. Schwab answered all of my questions, was very nice, and professional. As a customer, I felt appreciated. Thanks Again!


Reply

Thank you for the review. Glad you had a great visit and everyone was helpful.

StarStarStarStarStar Everyone was so pleasant! I had a wonderful exp... — 

Everyone was so pleasant! I had a wonderful experience! Great place!


Reply

Thank you for the review. Glad you had a great visit. See you next time.

StarStarStarStarStar I was very pleasantly surprised they now had th... —    (Patient since Tue May 23 00:00:00 MDT 2017)

I was very pleasantly surprised they now had the Optomap and a handheld machine to read eye pressure without the puff of air. No dilation and no air puff made it a very comfortable eye exam. We've been patients since 2010 and have always been treated wonderfully by all the office staff. Julie has been fitting me with glasses for the majority of that time, and I just love working with her!


Reply

Thank you for the review. We are proud to offer the latest technology in our clinics. Glad you had a great visit and Juli took great care of you!

StarStarStarStarStar Awesome for Elderly, TOO —    (Patient since Mon May 18 00:00:00 MDT 2015)

I am leaving this review for my Memi. She is 89 and LOVES this medical establishment! They treat her with kindness from the moment she steps in the door. It is difficult for her to get around to the different rooms and to get herself situated on the different machines. Everyone is patient with her and she never feels rushed or as if she is causing problems for any staff member. She is treated with respect and is given the time needed to transition without feeling like she is a bother to anyone. Dr. Hertzog, and staff, answer all of her questions...including her medical marijuana questions (!!!!!)...with patience and care. I personally love the care I receive at this establishment, but, the way they treat my Memi makes me love them EVEN more!


Reply

Thanks for the review! We LOVE your Memi too. It's always great to see you. Thanks for the kind words.

StarStarStarStarStar very nice staff - clean, comfortable atmosphere... —    (Patient since Thu May 11 00:00:00 MDT 2017)

very nice staff - clean, comfortable atmosphere.


Reply

Thank you for the review. Thanks for the compliments. We love our staff!

StarStarStarStarStar Best eye clinic!!!! —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

The staff are super friendly and always go above and beyond to help me pick out the best glasses for me. The eye doctors there are down to earth and explain everything in detail so you can actually understand! I always feel at home and comfortable at my appointments! I recommend Hertzog to all my friends and family!


Reply

Thank you for the review! Thanks for affirming everything we strive for at Hertzog Family Eye Care.

StarStarStarStarStar  —    (Patient since Wed May 10 00:00:00 MDT 2017)

Fast and courteous 😊😊😊😊😊😊😊😊😊❤️


Reply

Thank you for the review. It's our first one with emojis!!!

StarStarStarStarStar GREAT PLACE and GREAT PEOPLE work there —    (Patient since Mon May 01 00:00:00 MDT 2017)

GREAT PLACE and GREAT PEOPLE work there


Reply

Thank you for the review! Thanks for the kind words.

StarStarStarStarStar great place they take good care of you and make... —    (Patient since Wed Apr 19 00:00:00 MDT 2017)

great place they take good care of you and make sure you can see better when you leave, everyone in the world should go there


Reply

Thank you for the review. We think everyone in the world should come here too!

StarStarStarStarStar It was nice to see all of you again, I had a go... —    (Patient since Thu Jul 23 00:00:00 MDT 2015)

It was nice to see all of you again, I had a good reading..


Reply

Thank you for the review. It is always nice to see you. Glad you had a good visit.

StarStarStarStarStar My dr was very thorough and answered all my que... —    (Patient since Fri Nov 04 00:00:00 MDT 2016)

My dr was very thorough and answered all my questions. The office is very convenient to my home. The office staff is very friendly and handles my insurance if it pays. I would recommend Hertzog Eye Care to friends and family.


Reply

Thank you for the review. We are happy you had a great visit!

StarStarStarStarStar Dr. Hertzog and his staff provided organized an... — 

Dr. Hertzog and his staff provided organized and friendly service to my husband and myself during both our visits recently. Insurance processing was prompt and figured on the spot. Dr. Hertzog' s aides were a great help in selecting frames and sizing. State of the art equipment. Thank you so much Hertzog Eye care.


Reply

Thank you for the review. Thank you for the kind words. That is everything we are striving for in your review!

StarStarStarStarStar  —    (Patient since Mon Mar 27 00:00:00 MDT 2017)

Everything with the visit was great ,Doctor Hertzog and all the staff are so nice.. they have your best care in mind.


Reply

Thank you for the review. Glad you had a great visit. Customer service is a top priority!

StarStarStarStarStar Dr Hertzog's office was able to get me in right... —    (Patient since Thu Mar 23 00:00:00 MDT 2017)

Dr Hertzog's office was able to get me in right away due to an emergency eye condition. They were very accommodating and very helpful.


Reply

Thank you for the review. Glad we got you in. Hope you are feeling better.

StarStarStarStarStar Everyone was extremely nice and beyond helpful!... —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

Everyone was extremely nice and beyond helpful! I had a wonderful experience and would recommend them to everyone!


Reply

Thank you for the review. We are happy you had a great experience and thank you for recommending people. Make sure they put your name down when they fill out their new patient paperwork. The doctors hand write thank you notes and send you a gift card for referring. Thanks again.

StarStarStarStarStar I have always been treated by professional staf... —    (Patient since Wed Mar 01 00:00:00 MST 2017)

I have always been treated by professional staff in a timely manner.


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar THIS is the place for YOU! —    (Patient since Mon Feb 06 00:00:00 MST 2017)

There are so many things that I like about this medical practice...it is hard to pick a few. One thing I love is that when they come to get me in the waiting area...they use my preferred name EVEN though it is not the first name listed on my file [now, if we could get the e-mails and text messages to match]. I appreciate the attention to detail. I love that I leave feeling listened to and that my concerns are addressed. I love leaving with coupons and free samples. I love seeing the same faces each time I visit...I know this must be a good place to work, as the same, familiar people are still there each time I visit [over the course of a few years now]. I love all of the friendliness...from the greeter, to the assistants, to the financial process, to the contact fitting room, to the doctor himself. I love that they noticed I learned something new while I was there yesterday [checking in on Facebook...although...it took me a while, so I forgot to get my "free gift"...not their fault, mine...I can be a slow technology learner]. I also love that they actually READ these surveys [AND the Facebook check-ins]...it is nice to know that I am not wasting my time.


Reply

Thank you for the wonderful review. Always our most thoughtful and thorough reviewer. Thank you for the kind words.

StarStarStarStarStar Everyone was very nice. I felt like my eye exam... —    (Patient since Thu Feb 06 00:00:00 MST 2020)

Everyone was very nice. I felt like my eye exam was very efficient.


Reply

Thank you for the review. We pride ourselves on efficiency and customer service.

StarStarStarStarStar Excellent staff! I was in an out and was please... —    (Patient since Wed Feb 01 00:00:00 MST 2017)

Excellent staff! I was in an out and was pleased with the service I was given everyone was so friendly!!! Def will come back


Reply

Thank you for the review! Glad you had a great visit.

StarStarStarStarStar Great doctors and staff —    (Patient since Wed Jan 18 00:00:00 MST 2017)

Great doctors and very friendly and knowledgeable staff.


Reply

Thank you for the review and kind words!

StarStarStarStarStar  —    (Patient since Fri Jan 08 00:00:00 MST 2016)

I feel very confident with the care I receive here. Everybody is friendly and knowledgeable.


Reply

Thank you for the review. We are glad you had a great visit. We pride ourselves on our friendly customer service.

StarStarStarStarStar Great Doctor and staff! Would highly recommend... —    (Patient since Tue Jan 10 00:00:00 MST 2017)

Great Doctor and staff! Would highly recommend them!


Reply

Thank you for the review. Glad you had a great visit!

StarStarStarStarStar Excellent online service. —    (Patient since Thu Jan 05 00:00:00 MST 2017)

Excellent online service.


Reply

Thank you for the review. We pride ourselves on technology.

StarStarStarStarStar Exemplary .. —    (Patient since Tue Dec 20 00:00:00 MST 2016)

Did not have to wait more than 5 minutes even though I was about 15 minutes late. The staff is always so pleasant and willing to help. Dr. James Hertzog is always so very thorough with the exam and gave me a coupon for eye drops.


Reply

Thank you for the review. We are happy that you had a great visit

StarStarStarStarStar Everyone was so helpful and friendly.  —    (Patient since Wed Dec 07 00:00:00 MST 2016)

Everyone was so helpful and friendly.


Reply

Thank you for the review. We are happy you had a great visit and everyone was helpful. We pride ourselves on customer service.

StarStarStarStarStar I really enjoyed the complete visit!!  —    (Patient since Thu Dec 01 00:00:00 MST 2016)

I really enjoyed the complete visit!!


Reply

Thank you for the review. Glad you had a good visit.

StarStarStarStarStar  —    (Patient since Fri Dec 02 00:00:00 MST 2016)

Staff is always friendly and helpful!!! I will always use them!


Reply

Thank you for the review! Our staff is awesome.

StarStarStarStarStar Thanks —    (Patient since Mon Nov 21 00:00:00 MST 2016)

I enjoyed having my eyes checked and learning something new. I was shown what my retina looked like after the new machine took the picture. The technology is amazing. Dr. James Hertzog spent time explaining about the images and what everything meant. Thanks so much. Ramona Bourdo


Reply

Thank you for the review. Part of the mission of Hertzog Family Eye Care is to utilize technology to remain at the forefront of our profession. The retinal Optomap allows us to view most of the retina without dilation.

StarStarStarStarStar Had a great experience -- a lot of things were ... —    (Patient since Wed Jul 29 00:00:00 MDT 2020)

Had a great experience -- a lot of things were explained to me that i did not know before and I have worn glasses since i was in 3rd grade. Great staff --- all around!


Reply

Thank you for the review. Glad you had a great visit.

StarStarStarStarStar Always the very best service, friendly, informa... —    (Patient since Mon Nov 07 00:00:00 MST 2016)

Always the very best service, friendly, informative... and a pleasure to do business with.


Reply

Thank you for the review. That is our goal: friendly with great customer service. Glad you had a great visit.

StarStarStarStarStar Jacksonville Office —    (Patient since Fri Nov 11 00:00:00 MST 2016)

Dr. Schwab was very thorough, informative and caring. The staff members were very friendly and professional.


Reply

Thank you for the review! We are excited about the addition of Dr. Schwab. Glad you had a great visit!

StarStarStarStarStar Love this office —    (Patient since Mon Nov 20 00:00:00 MST 2017)

My daughter and I have been going to Dr. Hertzog for several years. The entire staff is friendly and professional. It was the best decision I made when picking Dr. Hertzog for our vision care needs. Super nice, very informative and always willing to give his time to make sure you are receiving the best in vision care.


Reply

Thank you for the review. You have described exactly what our goal is at Hertzog Family Eye Care. Glad you had a great visit!

StarStarStarStarStar I have yearly appointments at Hertzog Family Ey... —    (Patient since Thu Nov 17 00:00:00 MST 2016)

I have yearly appointments at Hertzog Family Eye Care. I'm always greeted when I walk in the door. I'm impressed with the friendly, professional care from the staff and the Doctors. They have the latest equipment--the Optomap (I'm not sure of the name), but it takes a picture of not only the surface of the eye, but the inside which can detect so much more. Your eyes don't need to be dilated and if I understand right it can detect diseases such as glaucoma, macular degeneration, etc. The staff and the doctors will answer all your questions. I leave knowing I've been well taken care of.


Reply

Thank you for the review! If you are a new patient and considering using Hertzog Family Eye Care, this is my mom's review. Although she is probably very biased, check out all the other reviews and see all the nice things people are saying about our clinic. We hope you pick us. You will not be disappointed. -Dr. H

StarStarStarStarStar Awesome as always. No complaints! —    (Patient since Mon Oct 23 00:00:00 MDT 2017)

Awesome as always. No complaints!


Reply

Thank you for the review!

StarStarStarStarStar Great place to receive excellent eye care!  —    (Patient since Tue Jul 07 00:00:00 MDT 2015)

Great place to receive excellent eye care!


Reply

Thank you for the review!

StarStarStarStarStar Kristie and all the associates are great.... —    (Patient since Thu Oct 12 00:00:00 MDT 2017)

Kristie and all the associates are great.


Reply

Thanks for the review! We love Christi and all of our employees.

StarStarStarStarStar Dr. James Hertzog is Phenomenal! —    (Patient since Mon Nov 28 00:00:00 MST 2016)

Dr. James Hertzog is Phenomenal! He is very patient, kind and provides the personal touch we need especially with our eyes. With him and his excellent staff I'm confident that every detail related to my eyes will be taken care of. I wholeheartedly recommend Dr. Hertzog and his staff for anyone seeking Outstanding Eye Care!


Reply

Thank you for the review. Thank you for the wonderful comments!

StarStarStarStarStar Awesome as always! ... —    (Patient since Tue Feb 26 00:00:00 MST 2019)

Awesome as always! I love this office due to their wonderful physicians, techs, and office staff. I have never went in there and see a one of them have a bad day. They always greet you with a smile and treat you like family.


Reply

Thank you for the review. We try hard to make your experience the best even if we are having a bad day. We try to treat everyone like family.

StarStarStarStarStar I always get seen on time. The staff is friendl... —    (Patient since Fri Feb 10 00:00:00 MST 2017)

I always get seen on time. The staff is friendly and efficient. I trust Dr. Herzog entirely. Thank you for being a local business in which I can put my confidence!


Reply

Thank you for the review. We pride ourselves on efficiency. Our staff is great! Thank you for the kind words.

StarStarStarStarStar Great people and great service!... —    (Patient since Thu Oct 05 00:00:00 MDT 2017)

Great people and great service!


Reply

Thank you for the review. Customer service is our goal

StarStarStarStarStar Very professional, friendly and efficient service... —    (Patient since Wed Sep 20 00:00:00 MDT 2017)

Very professional, friendly and efficient service.


Reply

Thanks for the review. That is our goal. Friendliness, efficiency, and customer service.

StarStarStarStarStar Kindness.. —    (Patient since Mon Jul 31 00:00:00 MDT 2017)

You never know what is going on in someone's life or how hard it is .for them to get to an app't. A little kindness goes a long way. Everyone there is so kind.


Reply

Thank you for the review. We try to be kind to EVERYONE.

StarStarStarStarStar The staff here was great. Everyone was profe... — 

The staff here was great. Everyone was professional and friendly. As a customer service manager I find that very refreshing! Thanks alot!


Reply

Thank you for the review. We pride I useless on customer service!

StarStarStarStarStar Love The Service Best Eye Clinic ... —    (Patient since Mon Sep 11 00:00:00 MDT 2017)

Love The Service Best Eye Clinic


Reply

Thank you for the review. We pride ourselves on customer service.

StarStarStarStarStar The care my five year old received was wonderful!... —    (Patient since Wed Dec 14 00:00:00 MST 2016)

The care my five year old received was wonderful! His situation is special since he was born with a cataract. The doctor took the time to make sure we got the correct prescription for lenses and the staff was fantastic .


Reply

Thank you for the review. We are glad you had a great visit!

StarStarStarStarStar Had a great experience for my eye exam and the pu... — 

Had a great experience for my eye exam and the purchase of my contacts. Great customer service. I would highly recommend this office for all of your vision needs.


Reply

Thank you for the review. We pride ourselves on customer service.

StarStarStarStarStar Our visits have always been excellent. I knew af... —    (Patient since Fri Sep 01 00:00:00 MDT 2017)

Our visits have always been excellent. I knew after our first appointment that we had found our eye Dr. The entire staff is super friendly and makes us feel comfortable while still being professional and informative. I have already recommended them and will continue to do so. Thank you for everything!


Reply

Thank you for the review. We are glad you had a great visit and thank you for the referrals!

StarStarStarStarStar It's been nice the way they have worked with me!... —    (Patient since Fri Jun 16 00:00:00 MDT 2017)

It's been nice the way they have worked with me!


Reply

Thank you for the review. Hopefully we got your problems fixed!

StarStarStarStarStar My daughter absolutely loves Hertzog eye care the... —    (Patient since Wed Oct 25 00:00:00 MDT 2017)

My daughter absolutely loves Hertzog eye care they are so nice and patient


Reply

Thank you for the review. We love our children!

StarStarStarStarStar I had a very good visit at the appointment, howev... — 

I had a very good visit at the appointment, however the only thing I would change is this- I have insurance with VSP, and have never had such a high bill, I did expect to pay the $29.00 extra for the Optical Imaging test, but not $249.00. Other than that everything was very well.


Reply

Thank you for the review. Allowances and copays are set by the insurance company

StarStarStarStarStar Everyone was nice and the tests I took were all done professionally. Dr Hertzog was great as al... —    (Patient since Mon Jul 22 00:00:00 MDT 2019)

Everyone was nice and the tests I took were all done professionally. Dr Hertzog was great as always!


StarStarStarStarNo Star Polite, friendly and professional ... —    (Patient since Wed Oct 11 00:00:00 MDT 2017)

Polite, friendly and professional


StarStarStarStarStar Great eye doctor! Great with kids!... — 

Great eye doctor! Great with kids!


Reply

Thanks for the review. We love seeing kids!

StarStarStarStarStar It was such a nice experience for me. Everyone was so friendly especially since I am not a pat... — 

It was such a nice experience for me. Everyone was so friendly especially since I am not a patient already. Very pleased with everything.


Reply

Thank you for the review. We are glad you had a great visit.

StarStarStarStarStar  —    (Patient since Fri Jun 30 00:00:00 MDT 2017)

Great staff! Very friendly!!


Reply

Thank you for the review. Glad you had a good visit.

StarStarStarStarStar Great appointment. The young lady who did my initial eye tests was very professional, friendly, an... —    (Patient since Thu Mar 16 00:00:00 MDT 2017)

Great appointment. The young lady who did my initial eye tests was very professional, friendly, and knowledgeable. And as always, Dr. Charity was great.


Reply

Thank you for the review. Glad you had a great visit. We think Dr. Charity is great too!

StarStarStarStarStar  —    (Patient since Mon Jul 22 00:00:00 MDT 2019)

Everyone was friendly and did a great job of checking the pressure of my eyes!


Reply

Thank you for the review.

StarStarStarStarStar The staff at Hertzog's eye care is always helpful and attentive. Dr. Hertzog not only does a thor... —    (Patient since Wed Jun 21 00:00:00 MDT 2017)

The staff at Hertzog's eye care is always helpful and attentive. Dr. Hertzog not only does a thorough exam, but listens to my concerns.


Reply

Thank you for the review. We try to give the most thorough exam you've ever had. Glad you had a good visit!

StarStarStarStarStar I was in and out for my appointment in such a timely manner. Great to see an office taking care o... —    (Patient since Thu Nov 03 00:00:00 MDT 2016)

I was in and out for my appointment in such a timely manner. Great to see an office taking care of their patients.


Reply

Thank you for the review. Although we sometimes do get behind, we try to be as efficient as possible. Your time is valuable, and we try to stay on top of our schedule.

StarStarStarStarStar I had to send my Olivia my teenage daughter by herself, Julie was a big help explaining things giv... —    (Patient since Fri Jun 09 00:00:00 MDT 2017)

I had to send my Olivia my teenage daughter by herself, Julie was a big help explaining things giving me a call to verify options. Julie is a great asset to your practice.


Reply

Thank you for the review. We love Juli as we do all of our staff. They all do a great job, and we would be a success without them.

StarStarStarStarStar I love Hertzog Family Eye Care they offer the Best customer service around. The staff is very frie... —    (Patient since Thu Jan 12 00:00:00 MST 2017)

I love Hertzog Family Eye Care they offer the Best customer service around. The staff is very friendly and knowledgable; they make you feel at ease with everything they do. I wouldn't go anywhere but Hertzog Family Eye Care!!!


Reply

Thank you for the review. We pride ourselves on customer service!

StarStarStarStarStar  —    (Patient since Mon Jun 12 00:00:00 MDT 2017)

Everyone was very pleasant and the service was very good. I am always treated well when I get there. Keep up the good work.


Reply

Thank you for the review. Glad you were treated well, we will continue to do good work!

StarStarStarStarStar Mrs. Kelly Nolting  —    (Patient since Tue May 23 00:00:00 MDT 2017)

Always a pleasure to visit your office. The staff is always so upbeat and fun! It's kind of like getting to see your favorite cousins😄


Reply

Thank you for the review. That is our goal that each patient feels like family. Glad you had a great visit.

StarStarStarStarStar  —    (Patient since Thu Jun 15 00:00:00 MDT 2017)

I love Hertzog Family Eye Care, they are friendly and make my visit a pleasant experience. I have recommended Hertzog Eye Care to many friends.


Reply

Thank you for the review. Thank you for recommending us!

StarStarStarStarStar Hertzog Family Eye Care has been the best eye care I have ever received. They have solved many of... —    (Patient since Fri Mar 24 00:00:00 MDT 2017)

Hertzog Family Eye Care has given me the best eye care I have ever received. They have solved many of my vision issues and helped me to stay in my contacts!


Reply

Thank you for the review. Glad we are giving you the best care and able to keep you in contacts.

StarStarStarStarStar The best Eye Care team and staff. ... — 

The best Eye Care team and staff.


Reply

Thank you for the review. I think we have the best staff too!

StarStarStarStarStar We have been seeing Dr. Hertzog since he was located in Searcy and sooo glad he moved here to Cabo... —    (Patient since Wed Aug 22 00:00:00 MDT 2018)

We have been seeing Dr. Hertzog since he was located in Searcy and sooo glad he moved here to Cabot. He and his wife are wonderful! Can't imagine using anyone else.


Reply

Thanks for the review! Thanks for being loyal patients all these years.

StarStarStarStarStar We absolutely LOVE both Dr. Hertzogs. Have been going to them for many years and will continue to... —    (Patient since Wed Aug 22 00:00:00 MDT 2018)

We absolutely LOVE both Dr. Hertzogs. Have been going to them for many years and will continue to. We even took our grandboys to them when they lived here!!!


Reply

Thanks for the review! We love you guys too. Thanks for being loyal patients all these years.

StarStarStarStarStar Hertzog Family Eye Care has been the best eye care I have ever received. They have solved many of... —    (Patient since Fri Mar 24 00:00:00 MDT 2017)

Hertzog Family Eye Care has given me the best eye care I have ever received. They have solved many of my vision issues and helped me to stay in my contacts!


Reply

Thank you for the review. We are always happy when we can fix problems that others have not been able to in the past. Thanks for the referrals too!

StarStarStarStarStar Everyone at Hertzog is friendly and willing to help in any way possible! Fantastic care!... —    (Patient since Thu Jun 08 00:00:00 MDT 2017)

Everyone at Hertzog is friendly and willing to help in any way possible! Fantastic care!


Reply

Thank you for the review. We are glad you had a great visit. We are here to help!

StarStarStarStarStar  —    (Patient since Mon Mar 27 00:00:00 MDT 2017)

great place for all your eye needs the staff are all so friendly. Dr. James is very thorough in his examine


Reply

Thank you for the review! We try to offer the most thorough exam in the area. We love hearing "They didn't do all of this testing at my last eye doctor". Thanks!

StarStarStarStarStar Recheck Eye Exam —    (Patient since Fri Jun 02 00:00:00 MDT 2017)

I was very thankful to have gotten a reliable prescription from Dr. Hertzog. He listened and didn't rush through the eye exam. The staff were jovial and informative. Thanks Again!


Reply

Thank you for the review. I am glad you came to us for a second opinion on your glasses. We are always glad to help.

StarStarStarStarStar The doctor and his staff are very professional and friendly. They explain everything so you can un... —    (Patient since Wed Nov 09 00:00:00 MST 2016)

The doctor and his staff are very professional and friendly. They explain everything so you can understand what's happening.


Reply

Thank you for the review. Glad you had a great visit, and we look forward to seeing you in a couple months.

StarStarStarStarStar Great Experience — 

I have been going to Dr. Hertzog for 3 years and have always been very pleased with this facility / experience. The staff is incredibly kind and efficient and have been able to make a usually unpleasant experience (I am incredibly squeamish when it comes to anything coming near my eyes) as comfortable as possible. Dr. Hertzog is knowledgeable in eye care and I have no complaints. Overall, I would strongly recommend the Hertzog Family Eye Care Center to other patients.


Reply

Thank you for the great review. Good luck at your new base. We hate to see you go.

StarStarStarStarStar Great service, got in quickly, exam went well. Everyone helped with picking out my glasses. Overa... —    (Patient since Mon Apr 23 00:00:00 MDT 2018)

Great service, got in quickly, exam went well. Everyone helped with picking out my glasses. Overall good experience


Reply

Thank you for the review. Glad you had a good visit. Hope everyone helped you pick the right pair.

StarStarStarStarStar Everything was great. Did not take long to have my appointment. Very prompt and friendly.... —    (Patient since Wed Sep 29 00:00:00 MDT 2021)

Everything was great. Did not take long to have my appointment. Very prompt and friendly.


Reply

Thank you for the review. We try to keep wait times to a minimum. Glad you had a great visit.

StarStarStarStarStar 100 Times better than my old optometrist! —    (Patient since Fri May 12 00:00:00 MDT 2017)

This was my first visit to Hertzog. I was acknowledged promptly and my pre on-line file was already laid out waiting. At my appointment time, I was called back without waiting. All of the equipment used is cleaned while I watched. The technicians space out each patient so to not interfere with each eye check station. Runs like a well oiled machine. The last stop has a nice comfortable chair while waiting on one of the 2 Doctors to perform the full check up. I caught myself dozing off. Did I mention the chairs are comfortable. After the check up, the eyeglass assistant explained everything thoroughly. She walked me from one style and type to another. We had about 7 pairs out at one time. She even steamed them to fit to make sure I like the fit before I decided. Before I left, she steamed my existing pair so they would fit better. My old doctor doesn't have a steamer. For a great eye exam from good people who are very nice, Hertzog Family Eye Care is the place to go.


Reply

Thank you for your review! This is exactly what we are striving for each visit. We want to exceed your expectations. Thank you for the great review, and we look forward to your next visit!

StarStarStarStarStar Very friendly people and so helpful!!!! —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

Everyone at the Hertzog eye clinic was so nice and friendly! My wait was very short and the Dr was straight forward and down to earth. The lady's helped me find the right pair of glasses and went above and beyond their job. I highly recommend this eye clinic to anyone!!!


Reply

Thank you for the review! I am glad you had a great visit. Your visit is exactly what we strive for here at Hertzog Family Eye Care.

StarStarStarStarStar The best! —    (Patient since Wed Apr 26 00:00:00 MDT 2017)

Really nice people work here and they are very good at what they do. I believe that I chose the right place. This is my second year to see them. Pleasant, friendly and clean.


Reply

Thank you for the review! We pride ourselves and try hard to do the best we can do.

StarStarStarStarStar Awesome folks! Awesome customer service!... —    (Patient since Thu Apr 20 00:00:00 MDT 2017)

Awesome folks! Awesome customer service!


Reply

Thank you for the review! We strive for the BEST customer service.

StarStarStarStarStar Family Friendly — 

We've been using Hertzog Family Eye Care for about four years. They are good with my three kids. (I took all three at the same time this past December. The staff and Dr. Hertzog were great with them!) Dr. Hertzog himself has an exceptional chipper and easily approachable personality.


Reply

Thank you for the review. We love seeing children. I always try to have a "chipper" and "approachable" personality (even on days were I don't want to be at work)!

StarStarStarStarNo Star Everyone was very friendly, and the doctor answered all my questions. Only downside was having t... —    (Patient since Mon Apr 17 00:00:00 MDT 2017)

Everyone was very friendly, and the doctor answered all my questions. Only downside was having to wait 30 minutes past my appointment time to actually see the doctor.


Reply

Thank you for the review. We make every effort to stay close to our scheduled appointment times. Sometimes we have emergency patients or other issues that cause the schedule to get behind. Although we make every effort to stay close to our scheduled appointment times, we have no way of predicting when people may need extra time or help. Thank you again for your review.

StarStarStarStarStar Everything was fine staff is always friendly —    (Patient since Mon Nov 14 00:00:00 MST 2016)

Everything was fine staff is always friendly


Reply

Thank you for the review!

StarStarStarStarStar I am treated very well at your clinic and feel the staff is welcoming and accommodating. —    (Patient since Thu Apr 13 00:00:00 MDT 2017)

I am treated very well at your clinic and feel the staff is welcoming and accommodating.


Reply

Thank you for the review. We try our best to make you feel at home!

StarStarStarStarStar They are an amazing team,so nice,kind and professionals!!!!Absolutely recommendable —    (Patient since Mon Dec 06 00:00:00 MST 2021)

They are an amazing team,so nice,kind and professionals!!!! Absolutely recommendable


Reply

Thank you for the review. Glad you enjoyed your visit!

StarStarStarStarStar The doctor was very nice and explain everything about my visit. Pleasant staff. —    (Patient since Wed Oct 18 00:00:00 MDT 2017)

The doctor was very nice and explain everything about my visit. She and staff apologized for the extended wait. I was kept informed of wait time.Which I appreciated.


Reply

Thank you for the review. We usually have short wait times for appointments. Some days we do get behind. Thank you for being patient!

StarStarStarStarStar Fantastic....So very friendly and professional —    (Patient since Wed Mar 29 00:00:00 MDT 2017)

Fantastic....So very friendly and professional


Reply

Thank you for the review!

StarStarStarStarStar The ladies are always so super nice. Extremely helpful go to extreme to help —    (Patient since Thu Feb 24 00:00:00 MST 2022)

The ladies are always so super nice. Extremely helpful go to extreme to help. I would like to see more glassestablished options for smaller bridges was extremely hard to find glasses


Reply

Thank you for your review. I know the girls are super nice and extremely helpful. What about Dr. H though? Just joking. Glad you had a good visit.

StarStarStarStarStar Always first-rate service from all involved —    (Patient since Fri Mar 03 00:00:00 MST 2017)

Always first-rate service from all involved. Warm, pleasant atmosphere and impeccably professional treatment.


Reply

Thank you for the review. We are always trying to be first-rate!

StarStarStarStarStar Very friendly and helpful.  —    (Patient since Wed Nov 23 00:00:00 MST 2016)

Very friendly and helpful.


Reply

Thank you for the review and the kind words.

StarStarStarStarStar "I don't know how they know me, but, they always greet me at the door and take great care of me... —    (Patient since Mon May 18 00:00:00 MDT 2015)

"I don't know how they know me, but, they always greet me at the door and take great care of me while I am there." My 88 year old aunt doesn't fill out on-line surveys, but, I told her I received this request and asked if she'd like to comment. I would also like to say that, as her typist, I am a patient at this office and one of the things I like BEST about it is how they treat my Aunt Memi! She is always greeted at the door and assisted into the office. Everyone in the office takes great care with her. Our entire family appreciates this care immensely.


Reply

Thanks for the review. We love your Aunt Memi. It's always a pleasure when she comes to see us.

StarStarStarStarStar I ALWAYS recommend Dr —    (Patient since Mon Feb 06 00:00:00 MST 2017)

I ALWAYS recommend Dr. Hertzog AND his staff to friends and family! I am always greeted upon arrival, quickly taken back to get started, clear about the recommendations from Dr. Hertog and well-taken-care-of by the ladies fitting for glasses and contacts. I was dreading this appointment, because I felt like progressive lenses were going to be discussed. Everyone was so positive about this new PHASE of my life. Chrystal made a drawing for me to help me understand the types of lenses from which I could choose. She was very helpful in getting me ready for this transition. THANK YOU to EVERYONE at Dr. Hertzog's office for showing attention to details...the most current technology is in use, alongside the "old-school" way of treating people with respect and kindness. KUDOS to this team of professionals!


Reply

Thank you for the wonderful review. We always enjoy your visits. I am glad you are well taken care of.

StarStarStarStarStar Everyone was supper friendly and very nice. Will be back and already telling my family.  — 

Everyone was supper friendly and very nice. Will be back and already telling my family.


Reply

Thank you for the review. Make sure they tell us you referred them, and we will send you a $5 Sonic giftcard!

StarStarStarStarNo Star Knowledgeable and overall very professional —    (Patient since Mon Feb 20 00:00:00 MST 2017)

Excellent...but being a very busy business person myself. Waiting in excess of 30 minutes is too long.


Reply

Thank you for the review! Most days there is little to no waiting past your appointment time. We understand that your time is valuable. Hopefully, next visit we can turn those 4 stars into 5!

StarStarStarStarStar My doctor visit went really well, as always — 

My doctor visit went really well, as always. However, when it was time to pick out frames, I knew basically what I wanted. I couldn't look for what I wanted, everytime I tried to look, the lady that was helping me kept bringing me what SHE wanted me to try on. I didn't have the opportunity to look for was I was wanting. When we were finished, there must have been 25-30 pairs of glasses, most of which she picked. That being said, I was extremely overwhelmed and not very happy about what took place. The frames are not what I wanted, they don't fit as good as they should and I'm pretty upset that I have these frames that I hate, but I'm stuck with them for 2 years. Love Dr. Hertzog, not happy with the whole "looking at frames" experience....


Reply

Thank you for the review. Lisa should have contacted you by now to come in and pick out a different frame. Thanks. Dr. H

StarStarStarStarStar Good Family Optometrist!  — 

Dr. Hertzog is great with my kids ranging in ages from 4 to 11. He is easy to talk with and doesn't rush through his appointmentS.


Reply

Thank you for the review. We love seeing kids!

StarStarStarStarStar I had to cancel a previous appointment. I actually had a free day and called —    (Patient since Fri Dec 02 00:00:00 MST 2016)

I had to cancel a previous appointment. I actually had a free day and called. She was great and told me to come on in. I was seen promptly. Everyone is always friendly. I don't want to go anywhere else! Thanks Dr and all your staff!


Reply

Thanks for the review. Glad we were able to accommodate your schedule!

StarStarStarStarStar Not complaining about the wait, President's day was a very busy day apparently — 

Not complaining about the wait, President's day was a very busy day apparently. The staff go above and beyond to make patients comfortable. Everyone is friendly and helpful.


Reply

Thanks for the review. President's Day was very busy. Thank you for being patient with us, and I am glad you enjoyed your visit.

StarStarStarStarStar Everyone was very friendly!!  —    (Patient since Wed Feb 15 00:00:00 MST 2017)

Everyone was very friendly!!


Reply

Thank you for the review. We try to be friendly and treat everyone as we would want to be treated.

StarStarStarStarStar The best eye doctor I have ever been too! —    (Patient since Mon May 04 00:00:00 MDT 2020)

The best eye doctor I have ever been too!


Reply

Thanks for the review. The BEST? Thanks I am honored!

StarStarStarStarStar Very pleasant visit —    (Patient since Tue Feb 07 00:00:00 MST 2017)

Very pleasant visit. Keep doing what you are doing.


Reply

Thanks for the review. We will try to keep doing our best.

StarStarStarStarStar Recently had Lasik surgery and intended to move business last year when Dr. Morgan retired —    (Patient since Wed Jan 04 00:00:00 MST 2017)

Recently had Lasik surgery and intended to move business last year when Dr. Morgan retired. Excellent staff and Dr Hertzog was patient and detailed. Both my sisters and their family use him as well..Gale Barker and Alice DelaTorre...Oh we luv Lisa who moved from Dr Morgans office..happy she found a good home.


Reply

Thanks for the review. Glad you started using us. We love your family as well. Lisa IS awesome!

StarStarStarStarStar Everything was absolutely amazing!!Great team!! —    (Patient since Mon Dec 06 00:00:00 MST 2021)

Everything was absolutely amazing!!Great team!!


Reply

Thank you for the review. I think we have an great team too. Glad you had a great visit.

StarStarStarStarStar Great visit! —    (Patient since Mon Jan 30 00:00:00 MST 2017)

Enjoyed the visit. Dr. Hertzog was wonderful. She was very thorough, nice, pleasant and funny.


Reply

Thank you for the review. I think the same thing about her. She is awesome (but I am biased because I am married to her)!

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