Hawks Prairie Vision Clinic

Dr. Connie Piranio

Star Star Star Star Star 384 Reviews

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Reviews

StarStarStarStarStar This was the best eye place ever , I am definit... —    (Patient since Fri Jun 30 00:00:00 MDT 2017)

This was the best eye place ever , I am definitely going to recommend this to all my friends and family too.


StarStarStarStarStar Exceptional Optometrist  —    (Patient since Mon Jun 26 00:00:00 MDT 2017)

Exceptional service by all staff If anyone is seeking an optometrist, look no fuurther. Also have a great selection of frames to chose from.


StarStarStarStarStar Best Eye Care Facility I have ever been to! —    (Patient since Thu Jun 29 00:00:00 MDT 2017)

From the moment I called to schedule a new pt appt through completion of my appt, the staff, tech, doctor and technician were all kind, knowledgeable, welcoming, efficient and professional. They took the time to answer all my questions. I have been a contact lens wearer for 30 years and the doctor shared info about new options that maybe I was unaware of. She let me make the final decision..no pressure. Best eye care facility I have ever been to. Highly recommend!


StarStarStarStarStar Part of the Family —    (Patient since Wed Dec 30 00:00:00 MST 2009)

I always feel like I am part of Dr. Connie's family when I go in for a visit. Love the free coffee as well. ;-) Excellent service and I now that the whole team cares about my care. Thank you!!!


StarStarStarStarStar Great service. Great people. Always profession... —    (Patient since Wed Dec 30 00:00:00 MST 2009)

Great service. Great people. Always professional, caring, and efficient. I have been going to this clinic for 15 years. Would not go to any other.


StarStarStarStarStar Staff in front is not friendly.  —    (Patient since Tue Jan 06 00:00:00 MST 2015)

Staff in front is not friendly.


StarStarStarStarStar always a pleasant experience when I come for my... —    (Patient since Fri Dec 18 00:00:00 MST 2009)

always a pleasant experience when I come for my appointments, everyone is always willing to help and are always very nice


StarStarStarStarStar Professional and quality se —    (Patient since Thu May 26 00:00:00 MDT 2016)

Professional and quality service


StarStarStarStarStar Outstanding —    (Patient since Wed Jun 14 00:00:00 MDT 2017)

I can't say enough about my visit to Hawks Prairie Vision Clinic. From the initial call to set up my (somewhat emergency) appointment, to the friendly greeting when I arrived, to the outstanding service I received--I truly am happy for the opportunity to rave about this business. Two thumbs way, way up.


StarStarStarStarStar You were so friendly & nice. You took your time... —    (Patient since Wed Jun 08 00:00:00 MDT 2016)

You were so friendly & nice. You took your time with me & checked all areas having to do with my eyes. You took care of me!


StarStarStarStarStar Highly recommend Dr. Piranio —    (Patient since Tue Jun 22 00:00:00 MDT 2010)

Professional and friendly staff. Dr. Piranio has been my optometrist for years. Hope she never retires😀


StarStarStarStarStar Thankful for H.P.V.C. —    (Patient since Thu Jul 17 00:00:00 MDT 2014)

I'm grateful that my insurance changed to VSP because I truthfully don't like going anywhere else. Hawk's Prairie Vision Clinic is my chosen eye care office.


StarStarStarStarStar Easy to use online registration —    (Patient since Tue Oct 20 00:00:00 MDT 2015)

Easy to use online registration


StarStarStarStarStar Great Appointment —    (Patient since Mon Nov 18 00:00:00 MST 2013)

Had a great check up and fun picking out new glasses. Doctors and staff were all so professional and helpful.


StarStarStarStarStar Professional Visit —    (Patient since Tue May 23 00:00:00 MDT 2017)

My visit with Dr. Aron was very professional and informative! He was easy to talk with and gave me really good information! I thought he was personable and I definitely recommend this office to others looking for a good vision clinic!


StarStarStarStarStar Very family friendly  —    (Patient since Mon May 22 00:00:00 MDT 2017)

Such friendly and knowledgeable staff! Dr. Piranio has been great with my kids and now I'm a patient. She understands our needs and doesn't rush the appointments.


StarStarStarStarStar Excellent first visit! —    (Patient since Wed May 17 00:00:00 MDT 2017)

Both the technician, Pam, and the doctor were very friendly, positive and knowledgeable! I've seen many optometrists/technicians in the past and thought I'd known enough. But I learned more from this appointment with them. Their waiting room and several exam rooms are clean and inviting. I'd recommend them to my friends and family.


StarStarStarStarStar Excellent eye exam. —    (Patient since Fri May 12 00:00:00 MDT 2017)

Very thorough eye exam. Dr. Aaron answered my questions thoughtfully and was very informative, pleasant and courteous.


StarStarStarStarStar Staff was wonderful and very friendly —    (Patient since Tue May 09 00:00:00 MDT 2017)

Staff was wonderful and very friendly


StarStarStarStarStar This is probably the most thorough and upbeat, ... —    (Patient since Tue May 09 00:00:00 MDT 2017)

This is probably the most thorough and upbeat, friendly optometrist's office I have ever visited. The front desk staff were incredibly welcoming and efficient, and the clinical staff made me feel like they've known me forever. Dr. Aaseby took her time with me to ensure we didn't miss a thing. Honestly, I was very, very impressed and happy with this eye clinic. Highly recommend!


StarStarStarStarStar  —    (Patient since Fri May 05 00:00:00 MDT 2017)

Everyone was very nice! I didn't have to wait before being brought back and everything was explained to me in detail. I felt very comfortable and would recommend this office to anyone looking for a new eye doctor!


StarStarStarStarStar Hawks Prairie Vision is a great place to go. —    (Patient since Tue Oct 19 00:00:00 MDT 2010)

Hawks Prairie Vision is a great place to go and have an exam. The are always friendly and helpful. Connie is great, she really cares about your eyes and explains things to you as she goes through the exam. I highly recommend her and the staff.


StarStarStarStarStar The Best Vision Clinic - ever. —    (Patient since Wed Dec 21 00:00:00 MST 2005)

I can't say enough positive things about Dr. Piranio and her staff. I have been going here for many years and all aspects of their service are exemplary.


StarStarStarStarStar Hawks Prairie Vision Clinic has an awesome staf... —    (Patient since Mon May 01 00:00:00 MDT 2017)

Hawks Prairie Vision Clinic has an awesome staff! They take the time to explain everything answer any and all questions you may have- couldn't find any better!!


StarStarStarStarStar The staff at Hawks Prairie Vision Clinic are to... —    (Patient since Tue Jun 02 00:00:00 MDT 2009)

The staff at Hawks Prairie Vision Clinic are top notch, I felt very much at ease and appreciated for choosing their clinic for my eye care. We have been patients of Dr.Piranio for over ten years. As Arnold says "I'll be back."


StarStarStarStarStar Love this place! Awesome doctors and staff!! —    (Patient since Fri Apr 28 00:00:00 MDT 2017)

Love this place! Great doctors and staff!!


StarStarStarStarStar  —    (Patient since Tue May 02 00:00:00 MDT 2017)

From the moment I walked in, until the moment I walked out everyone was welcoming and warming. I will glady recommended my friends and family here.


StarStarStarStarStar Dr. Connie is excellent. She gave me as much t... —    (Patient since Wed Oct 14 00:00:00 MDT 2015)

Dr. Connie is excellent. She gave me as much time as I needed, and answered all of my questions.


StarStarStarStarStar I love Dr. Connie and Barbara, her assistant. W... —    (Patient since Wed Apr 13 00:00:00 MDT 2016)

I love Dr. Connie and Barbara, her assistant. We moved from California and had no leads for eye care, and we are so happy that we found Dr. Connie. She takes the time to make sure everything is 'right' and that you are comfortable. Highly Rated !! judy & terry bean


StarStarStarStarStar Very family friendly —    (Patient since Wed Apr 26 00:00:00 MDT 2017)

Wonderful and friendly office. Took my son here for his eye exam and I liked them so much I scheduled my eye exam here as well. Very family friendly and explain everything in detail and you don't feel like you are being rushed out.


StarStarStarStarStar They are wonderful, caring people. —    (Patient since Fri Oct 31 00:00:00 MDT 2008)

They are wonderful, caring people.


StarStarStarStarStar I am very pleased with the professionalism and ... —    (Patient since Wed Apr 19 00:00:00 MDT 2017)

I am very pleased with the professionalism and service I received. I thank the Dr. Connie Piranio and all the staff working in this superb clinic!


StarStarStarStarStar Great office  —    (Patient since Fri Oct 11 00:00:00 MDT 2013)

I would like to comment on my expirience at Hawks Prarie Vision Clinic . I was greeted with a friendly front office staff. I had the opportunity to have my 5 year old grandson with me on the day of my appointment so he came along with me . Pamela a very nice young lady was my technician , taking all the test required prior to Dr seeing me . Pamela was so nice and made my grandson feel like he was part of the appointment . I met Dr Aaron Piranio and was very pleased with the care I was given . Thanks to you all for making my visit a pleasant one . I would refer friends and family to your office .


StarStarStarStarStar A very thorough a professional health care prov... —    (Patient since Tue Jul 11 00:00:00 MDT 2006)

A very thorough a professional health care provider


StarStarStarStarStar This was my first visit to Hawks Prairie Vision... —    (Patient since Mon Apr 10 00:00:00 MDT 2017)

This was my first visit to Hawks Prairie Vision Clinic. The staff was very friendly and made me feel comfortable and welcome in the office. The eye exam I received was likely the most thorough and pleasant exam I've ever had, and I've had many! I appreciate when doctors take the time to explain what they are doing so that I can also understand the health of my eyes. Despite being short staffed and running a little behind, I was very pleased with my visit and will come back for all my future exams. Next I'll be bringing my husband in! Thank you so much for your kind service.


StarStarStarStarStar The staff prior to my visit went beyond expecte... —    (Patient since Wed Apr 05 00:00:00 MDT 2017)

The staff prior to my visit went beyond expected to ensure everything was in place. The staff I encountered from the reception to the Dr. were not only professional but extremely pleasant. They did not rush me in and out. I was seen on time. They took their time with my visit, answered all of my questions and made sure I left with the information that I needed.


StarStarStarStarStar A very professional and welcoming environment. ... —    (Patient since Tue Nov 24 00:00:00 MST 2015)

A very professional and welcoming environment. I feel well taken care of.


StarStarStarStarStar Staff was very polite and friendly. Very thoro... —    (Patient since Wed Mar 29 00:00:00 MDT 2017)

Staff was very polite and friendly. Very thorough exam,explained everything in detail. Spoke to me so I could understand.


StarStarStarStarStar Each time I have been to an appointment it has ... —    (Patient since Thu Jan 14 00:00:00 MST 2016)

Each time I have been to an appointment it has been a pleasure to be there. Always well received, professional and respectful. With this last visit I had opportunity to just sit and listen as my eyes dilated. The room door was open and I could hear the interaction between clients and staff. Seems everyone was as important as I was!


StarStarStarStarStar Very thorough, friendly and professional! It di... —    (Patient since Thu Mar 09 00:00:00 MST 2017)

Very thorough, friendly and professional! It didn't hurt that Connie and Barb are also my neighbors and friends 💝. I highly recommend this business! 🤓👁


StarStarStarStarStar I appreciate you taking me on an urgent appt. ... —    (Patient since Thu Mar 23 00:00:00 MDT 2017)

I appreciate you taking me on an urgent appt. All Staff members made me feel welcome and taken care of. Except for one rather rude patient, my experience could not have been more pleasant. Thank you so much. I also appreciate the call back to check on my issue and offer more services if I felt the need. I came to your office s you were the on call doctor for my doctor, Dr. Moore, whom I like, but I'll admit I might prefer your office. Thank you again.


StarStarStarStarStar As always it was an excellent visit, very profe... —    (Patient since Wed Sep 30 00:00:00 MDT 2009)

As always it was an excellent visit, very professional


StarStarStarStarStar  —    (Patient since Tue Aug 13 00:00:00 MDT 2013)

Dr. Connie and her staff are warm and welcoming, as is their beautiful clinic. Dr. Piranio is a knowledgeable, skilled professional who gives a thorough exam in a comfortable and relaxed environment. I appreciate how kind and personable she is, as well.


StarStarStarStarStar All staff were helpful, friendly and profession... —    (Patient since Wed Mar 15 00:00:00 MDT 2017)

All staff were helpful, friendly and professional. I'm happy I chose Hawks Prairie.


StarStarStarStarStar My visit felt complete —    (Patient since Mon Mar 13 00:00:00 MDT 2017)

When I left the office, I felt as though all of my issues were resolved the best way they could be, and all of my questions were answered.


StarStarStarStarStar Eye exam —    (Patient since Fri Mar 10 00:00:00 MST 2017)

Staff was all friendly, nice atmosphere, can't complain about the visit


StarStarStarStarStar Every appointment is like visiting family rath... —    (Patient since Tue Nov 01 00:00:00 MST 2005)

Every appointment is like visiting family rather than your Optometrist! VERY FRIENDLY


StarStarStarStarStar Friendly atmosphere, great care, convenient —    (Patient since Mon Mar 06 00:00:00 MST 2017)

Nice clean office. Friendly staff. Dr. Aron Piranio didn't rush, he made time for me to ask questions, and explained things I wanted to better understand. This was my first visit at this office and I look forward to going again.


StarStarStarStarStar Child in pain, scared mom. Happy when we left.  —    (Patient since Thu Mar 02 00:00:00 MST 2017)

My 9 year old daughter woke up with severe eye pain saying her eye sight was blurry and it hurt to see. I called as soon as they opened and they got her in right away. They were patient and kind to her throughout her exam even though I heard they had a packed schedule with other patients. I will easily go back again.


StarStarStarStarStar I have a lifetime of eye issues starting at bir... —    (Patient since Wed Mar 01 00:00:00 MST 2017)

I have a lifetime of eye issues starting at birth. And I have been to several optometrists along the way. Dr. Connie has been THE BEST by far. She asks the right questions leading to a complete examination, not stirred by my previous experience. The resulting new glasses prescription will be beyond my overall expectations. The staff was also professional Iand courteous. They handled my complicated eye history, my new pair of glasses, and my insurance quite well. I look forward to putting my total eye care in the capable hands of the team at Hawks Prairie Vision Clinic.


StarStarStarStarStar Great People and experience  —    (Patient since Tue Jan 27 00:00:00 MST 2015)

From the Dr. down to the front desk staff our visit was an A+ across the board. We would recommend this office to anyone and everyone.


StarStarStarStarStar  —    (Patient since Wed Feb 15 00:00:00 MST 2017)

Everyone there is very nice and professional.I felt comfortable while I was there.


StarStarStarStarStar  —    (Patient since Wed Mar 01 00:00:00 MST 2006)

As always friendly and great customers service.


StarStarStarStarStar Always excellent and friendly service. —    (Patient since Tue Apr 25 00:00:00 MDT 2006)

Always excellent and friendly service.


StarStarStarStarStar Enjoyed my visit —    (Patient since Tue Feb 07 00:00:00 MST 2017)

GREAT office nice staff great doctor


StarStarStarStarStar I always enjoy going to Hawks Prairie Vision. ... —    (Patient since Tue Nov 24 00:00:00 MST 2015)

I always enjoy going to Hawks Prairie Vision. They are very professional but also caring and pleasant in their dealings with me.


StarStarStarStarStar I ABSOLUTELY LOVED THE THOROUGHNESS THAT DR PIR... —    (Patient since Wed Feb 01 00:00:00 MST 2017)

I ABSOLUTELY LOVED THE THOROUGHNESS THAT DR PIRIANO PROVIDED DURING MY EXAM. IF I HAD THE OPTION TO CHOOSE HER AGAIN I MOST CERTAINLY WOULD.


StarStarStarStarStar We always get excellent service from this offic... —    (Patient since Mon Aug 05 00:00:00 MDT 2013)

We always get excellent service from this office.


StarStarStarStarStar Very pleasant and friendly reception staff, on ... —    (Patient since Thu Jan 26 00:00:00 MST 2017)

Very pleasant and friendly reception staff, on telephone and in person. Courteous technicians and optometrists. My husband and I felt welcomed and comfortable as new patients.


StarStarStarStarStar Exceeded my expectations —    (Patient since Tue Jan 24 00:00:00 MST 2017)

The staff were all very nice and professional. They did everything they could do to assist me with insurance questions as well as making me feel like a valued customer.


StarStarStarStarStar Very thorough and attentive —    (Patient since Thu Jan 19 00:00:00 MST 2017)

My exam began right at my appointment time and was very thorough. The examiner and the doctor were attentive and answered all of my questions honestly.


StarStarStarStarStar Very friendly, kind staff . Thank you. —    (Patient since Wed Dec 10 00:00:00 MST 2008)

Very friendly, kind staff . Thank you.


StarStarStarStarStar Hawks Prairie vision clinic —    (Patient since Tue Jan 10 00:00:00 MST 2017)

Hawks Prairie vision clinic, excellent crew very clean, friendly, and professional. My eye exam was very detailed yes i would recommend all my friends to go if they need an eye exam.


StarStarStarStarStar Very good experience with Hawk's Prairie Vision... —    (Patient since Mon Feb 20 00:00:00 MST 2006)

Very good experience with Hawk's Prairie Vision Clinic. I have been coming for probably more than 10 years.


StarStarStarNo StarNo Star The young man doing most of the vision tests, M... —    (Patient since Tue Sep 25 00:00:00 MDT 2007)

The young man doing most of the vision tests, Mitch, seemed to be very knowledgeable and friendly but evidently wrote down my new prescription wrong but fortunately Dr. Aron caught the error, when going over what Mitch put in the computer, before the actual prescription was given to me. I also was impressed that Mitch caught that my pupils were such that I shouldn't be dilated but have the other test that takes a picture of the inside of my eye ball.


StarStarStarStarStar Friendly, efficient professionals at all levels... —    (Patient since Tue Dec 27 00:00:00 MST 2016)

Friendly, efficient professionals at all levels.


StarStarStarStarStar Customer service is always excellent ! —    (Patient since Tue Jun 09 00:00:00 MDT 2015)

Customer service is always excellent !


StarStarStarStarStar Thank you for your services to the community an... —    (Patient since Thu Dec 22 00:00:00 MST 2016)

Thank you for your services to the community and myself.


StarStarStarStarStar Friendly, professional staff.  —    (Patient since Tue Dec 03 00:00:00 MST 2013)

Friendly, professional staff.


StarStarStarStarStar Top Rate Care —    (Patient since Tue Jun 26 00:00:00 MDT 2012)

Hawks Praire Vision Clinic has consistently given top rate care. From the time you walk in, the staff is warm and welcoming. Dr. Connie and assistant are excellent in the care you receive from them. I never feel rushed or overlooked and my questions are always answered. I enjoy picking out new glasses. The selection is diverse and the staff is pleasant to work with.


StarStarStarStarStar Great experience —    (Patient since Tue Dec 06 00:00:00 MST 2016)

I just love how they were so patient with the kids and made their experience fun.


StarStarStarStarStar Great Service.  —    (Patient since Thu Aug 31 00:00:00 MDT 2006)

Great Service. Always feed confident about my progressing eyesight when I see Dr. Piranio.


StarStarStarStarStar Dr. Aaron and the staff are great with kids! —    (Patient since Tue Oct 27 00:00:00 MDT 2015)

Dr. Aaron and the staff are great with kids! They are always very friendly and don't ever make us feel rushed.


StarStarStarStarStar I called with an emergency eye problem and was ... —    (Patient since Wed May 07 00:00:00 MDT 2008)

I called with an emergency eye problem and was seen quickly. Everyone was really nice and treated me with compassion. Dr. Aaron was really great. The day before I had my yearly eye exam with Dr. Connie and she is always very nice and friendly. We have been seeing her for almost 10 years now and we wouldn't even consider going anywhere else.


StarStarStarStarStar My visit was a good one. I loved all of the sta... —    (Patient since Wed Nov 23 00:00:00 MST 2016)

My visit was a good one. I loved all of the staff.


StarStarStarStarStar I enjoyed my visit to Hawks Prairie Vision! The... —    (Patient since Wed Nov 23 00:00:00 MST 2016)

I enjoyed my visit to Hawks Prairie Vision! The staff is so friendly and conversational, and they make you feel welcome.


StarStarStarStarStar Great experience. Staff seemed knowledgeable a... —    (Patient since Wed Nov 16 00:00:00 MST 2016)

Great experience. Staff seemed knowledgeable and provided a lot of detail. The office seems to be run pretty efficiently.


StarStarStarStarStar Super friendly and helpful.  —    (Patient since Tue Aug 26 00:00:00 MDT 2014)

Super friendly and helpful.


StarStarStarStarStar It was great as always!! They confirmed my in... —    (Patient since Tue Aug 24 00:00:00 MDT 2010)

It was great as always!! They confirmed my insurance and what they would pay before the appointment. They were able to accomidate my working schedule :) They were all so nice!! The best part was, hat although I needed a change in prescriptions, it wasn't due to my diabetes!!!! Now, I know they can't control that information, but so glad that they keep on checking for this!!!!


StarStarStarStarStar This was my first visit and was very please wit... —    (Patient since Thu Nov 10 00:00:00 MST 2016)

This was my first visit and was very please with how I was treated and the level of service I received. Everyone was very pleasant and friendly.


StarStarStarStarStar My overall experience here was exceptional!! —    (Patient since Mon Nov 14 00:00:00 MST 2016)

My overall experience here at this clinic was exceptional!! All of the staff treated me with courtesy, and kindness. Also, they quickly resolved my reason for my visit.


StarStarStarStarStar  —    (Patient since Fri Feb 27 00:00:00 MST 2015)

If not for Dr. Connie and her staff, I could be facing possible blindness! Forever grateful!


StarStarStarStarStar I always enjoy my visit every year. Everyone i... —    (Patient since Wed Feb 06 00:00:00 MST 2013)

I always enjoy my visit every year. Everyone is very friendly and informative. The assistants explain as the go along. And the doctor always explains my results in understandable language not technical words. I have small children coming to see them also and the girls like their experience. They are never scared or worried. I feel good with no questions when I'm done. I would recommend anyone to Dr Connie or Dr Erin.


StarStarStarStarStar Hawks Prairie vision was very helpful and I enj... —    (Patient since Fri Oct 28 00:00:00 MDT 2016)

Hawks Prairie vision was very helpful and I enjoyed the visit everyone was nice Thank you.


StarStarStarStarStar Excellent service and quick to get follow up ap... —    (Patient since Mon Jan 26 00:00:00 MST 2009)

Excellent service and quick to get follow up appointment so quickly! Appreciate Dr. Connie and her team!


StarStarStarStarStar Everyone was patient, informative and polite. —    (Patient since Thu Mar 13 00:00:00 MDT 2008)

Dr Piranio and Barb answered all my questions with patience and understanding. I appreciate all their time to provide me the information to make informed choices. The checkin person and the scheduler at the desk were also very patient, helpful and polite.


StarStarStarStarStar Great staff. Very pleasant. —    (Patient since Wed May 07 00:00:00 MDT 2014)

Great staff. Very pleasant.


StarStarStarStarStar Great service with a smile —    (Patient since Fri Oct 21 00:00:00 MDT 2016)

Great service with a smile and that was with 2 kids in the office with us!!


StarStarStarStarStar The best overall place to have eye exam and eye... —    (Patient since Thu Oct 20 00:00:00 MDT 2016)

The best overall place to have eye exam and eye wear needs in Thurston County.


StarStarStarStarStar Change is good. —    (Patient since Tue Oct 18 00:00:00 MDT 2005)

As a long time client I am pleased to see the growth of the clinic. This is my first visit to the new location. Although it has grown I felt I was treated with the same courtesy and efficiency I have always experienced.


StarStarStarStarStar  —    (Patient since Wed Oct 19 00:00:00 MDT 2016)

The appiontment was quick and thorough. Every step of the eye exam was thoroughly explained, and my results made know to myself almost immediately.


StarStarStarStarStar  —    (Patient since Tue Apr 18 00:00:00 MDT 2006)

Thank you for getting in and out quickly so I could meet my next appointment. That was very nice.


StarStarStarStarStar I Could not be Happier —    (Patient since Fri Oct 14 00:00:00 MDT 2016)

I came in unannounced due to an eye injury, having looked up the clinic online. They claimed to specialize in urgent eye care as well as regular eye care services. I was not disappointed! The staff was extremely helpful and professional. Everyone was extremely knowledgeable and I felt like every one of my concerns was addressed. They even sent me a separate letter with additional information for my VA claim! This clinic is now my permanent choice for all of my eye care needs, and I will highly recommend it to anyone who asks.


StarStarStarStarStar Friendly, professional service all the way! —    (Patient since Mon Mar 21 00:00:00 MDT 2011)

Wonderful, friendly staff and excellent personal service! I appreciate the way everything is explained to me in a way that is easy to understand. The staff all seem to enjoy their interactions with the public.


StarStarStarStarStar  —    (Patient since Wed May 16 00:00:00 MDT 2007)

Always thorough and professional. I have enjoyed Dr. Piranio for many years.


StarStarStarStarStar Fantastic Staff! Everyone from the front office, ... —    (Patient since Thu Oct 13 00:00:00 MDT 2016)

Fantastic Staff! Everyone from the front office, to the nurse, to the doctor was wonderful! They made you feel comfortable and at home in the office, they were especially great with my young children.


StarStarStarStarStar First time patient —    (Patient since Mon Oct 10 00:00:00 MDT 2016)

It was an absolute pleasure dealing with the team at Hawks Prairie Vision. From the front counter staff, to the assistants and the optometrist, the entire team was thorough, friendly, and professional. I hope that I never need to find a new optical clinic, because this one is just about perfect.


StarStarStarStarStar Thank you so much for your help and letting me kn... —    (Patient since Wed Oct 05 00:00:00 MDT 2016)

Thank you so much for your help and letting me know that my daughter amberlynn has good eye sight


StarStarStarStarStar Ohhhh thats niiiice  —    (Patient since Mon Oct 03 00:00:00 MDT 2016)

Everyone was wonderful , very friendly , relaxing eye exam, got me right in for my appointment with minimal wait.


StarStarStarStarStar The staff are so kind and helpful. I have no rese... —    (Patient since Wed Sep 28 00:00:00 MDT 2016)

This clinic was recommended to us by friends, and I'm very glad. All the staff and the doctor were so kind and helpful. They were very professional. I have no reservations about recommending them to friends and family.


StarStarStarStarStar I was very happy with the attention to detail!... —    (Patient since Tue Sep 27 00:00:00 MDT 2016)

I was very happy with the attention to detail!


StarStarStarStarStar Dr. Piranio —    (Patient since Tue Sep 27 00:00:00 MDT 2016)

I felt very comfortable in the process of having my eyes tested. In rating, I always leave room to show how my next visit will be. By giving Dr. Piranio 4 out of 5 starts I can show that I am even more impressed with her abilities. Dr. Piranio did a very fine job as well as Barb. They made a very good team and they both had a positive way about them.


StarStarStarStarStar Very Pleased —    (Patient since Tue Sep 27 00:00:00 MDT 2016)

I was very happy to have found Hawks Prairie Vision. I had glasses made there a year ago, and was very satisfied with them. This year I chose to have my exam there also. Everyone in the clinic was very friendly, helpful, and competent. Dr. Jenni Aaseby was so very nice, and I felt I received an excellent examination. The opticians were also very friendly, competent, and lovely to work with. Will certainly return next year.


StarStarStarStarStar Warm, helpful, professional & friendly staff!  —    (Patient since Wed Jul 15 00:00:00 MDT 2009)

The staff was warm & engaging, helpful with insurance issues and very patient explaining how the process works. I will absolutely tell others about your very modern clinic and professional, friendly staff.


StarStarStarStarStar  —    (Patient since Mon Jan 10 00:00:00 MST 2011)

Every one is very nice and answered all of my questions with a smile.


StarStarStarStarStar The only one I trust w/my eyes! —    (Patient since Tue Mar 14 00:00:00 MST 2006)

Dr. Connie Piranio is the only one that I entrust my eyes to! My eyesight is horrible--I have extreme astigmatism and she takes special care to check my eyes out every appointment. Not only is she competent and professional, she and her staff are very personable as well.


StarStarStarStarStar Very friendly staff and a very clean, organized ... —    (Patient since Thu Sep 08 00:00:00 MDT 2016)

Very friendly staff and a very clean, organized office!


StarStarStarStarStar  —    (Patient since Thu Jan 05 00:00:00 MST 2006)

I love you guys! Your staff are friendly and knowledgeable. It is easy to schedule appointments and your prices are competitive. There has never been a problem with insurance billing. I ALWAYS recommend you to friends.


StarStarStarStarStar Great Doctors —    (Patient since Tue Jan 22 00:00:00 MST 2008)

Everyone is friendly and happy to help you in what ever you need. Best doctors ever!


StarStarStarStarStar As always, service was excellent! Thank you... —    (Patient since Thu Dec 06 00:00:00 MST 2007)

As always, service was excellent! Thank you


StarStarStarStarStar It's always a pleasant experience dealing with yo... —    (Patient since Thu Sep 21 00:00:00 MDT 2006)

It's always a pleasant experience dealing with you and your staff. I especially appreciate the willingness of staff to critique the style of eyewear to choose.


StarStarStarStarStar The friendliest & best ran eye exam office I have... —    (Patient since Fri Aug 19 00:00:00 MDT 2016)

The friendliest & best ran eye exam office I have ever been in. From the check in Lady to the glass fitter. Will be back, 5 star!


StarStarStarStarStar Awesome Experience —    (Patient since Tue Aug 16 00:00:00 MDT 2016)

Friendly, knowledgeable staff. Very detail oriented.


StarStarStarStarStar Great visit!  —    (Patient since Thu Oct 18 00:00:00 MDT 2007)

Great visit! I am a repeat customer. The staff is very friendly and competent.


StarStarStarStarStar Friendliest Staff —    (Patient since Wed Mar 12 00:00:00 MDT 2008)

You have the nicest, friendliest office staff and so helpful. I have been to see both Dr, Connie and Dr. Aaron, both are wonderful. Can't say enough nice things. My children and their families also go to Hawks Prairie Vision. They also love the service and care.


StarStarStarStarStar I was very pleased with the care and friendliness of staff.... —    (Patient since Tue Aug 02 00:00:00 MDT 2016)

I was very pleased with the care and friendliness of staff.


StarStarStarStarStar Absolutely love coming to your office!!!!... —    (Patient since Mon Feb 27 00:00:00 MST 2006)

Absolutely love coming to your office!!!!


StarStarStarStarStar Awesome!!! Always pleasant!... —    (Patient since Tue Nov 01 00:00:00 MST 2005)

Awesome!!! Always pleasant!


StarStarStarStarStar  —    (Patient since Tue Jul 21 00:00:00 MDT 2009)

I have been going to this clinic for years and love Dr. Connie and her staff!


StarStarStarStarStar Very friendly and professional staff. This office was great! They answered all my questions and ev... —    (Patient since Wed Jul 20 00:00:00 MDT 2016)

The best eye exam experience ever! Very friendly and professional staff! This office was great! They answered all my questions and even treated my three children like they were family. The optician assistant was amazing! She really made us feel at home and was very knowledgeable. I would highly recommend this office to anyone!!


StarStarStarStarStar I received excellent care.... —    (Patient since Fri Mar 07 00:00:00 MST 2008)

I received excellent care.


StarStarStarStarStar Thank you very much! Very good service! ... —    (Patient since Thu Jul 21 00:00:00 MDT 2016)

Thank you very much! Very good service!


StarStarStarStarStar  —    (Patient since Wed Oct 23 00:00:00 MDT 2013)

I believe this visit was different than the last time 2 1/2 years ago and better. I think Dr. Piranio is a great doctor. That's why I followed her to her new office location. Her staff was great as well. Will continue to stay.


StarStarStarStarStar Great place to go.  —    (Patient since Tue Jul 19 00:00:00 MDT 2016)

I was told by my daughters pediatrician she should see and eye doctor. She is 2 so I expected this to be a major pain and it really wasn't. The office staff was very friendly and understanding. They didn't push my daughter who has major stranger danger fears into anything. The doctor made the exam fun and showed my daughter there wasn't anything to be afraid of. Very kid friendly!


StarStarStarStarStar Happy customer for 20 years  —    (Patient since Thu Jan 04 00:00:00 MST 2007)

My family has been a patient of Dr.Piranio for twenty years.Thier staff immediately put you at ease its always delightful to see her and the staff thanks for always being there


StarStarStarStarStar Most complete exam I have had in years.... —    (Patient since Thu Jul 14 00:00:00 MDT 2016)

Most complete exam I have had in years.


StarStarStarStarStar  —    (Patient since Wed Jul 13 00:00:00 MDT 2016)

Mom and I were here for eye examines and were treated very pleasantly thorough..Mom is elderly and needed special care and consideration which was given kindly by staff and Dr.Adam Piranio..In.all aspects of our visit we were treated with a pleasant.atmosphere


StarStarStarStarStar  —    (Patient since Wed Jul 13 00:00:00 MDT 2016)

Mom and I were here for eye examines and were treated very pleasantly thorough..Mom is elderly and needed special care and consideration which was given kindly by staff and Dr.Adam Piranio..In.all aspects of our visit we were treated with a pleasant.atmosphere


StarStarStarStarStar Very professional and friendly staff, thorough exam for the needs of my visit.... —    (Patient since Thu Jun 30 00:00:00 MDT 2016)

Very professional and friendly staff, thorough exam for the needs of my visit.


StarStarStarStarStar  —    (Patient since Tue Jan 10 00:00:00 MST 2006)

I have been going to Hawks Prairie Vision Clinic for many years. They have always been extremely good about helping me when things were not right with my glasses, or I just broke them. They have backed what ever they have sold me. I love going there. I know they will keep working with me until any issues are dealt with to my satisfaction. The people are kind and friendly, and are very good at what they do.


StarStarStarStarStar My First Recommendation for Anyone —    (Patient since Wed Feb 04 00:00:00 MST 2015)

A great experience, I have a very strong prescription and am over 50, so I need a really good optometrist, and can be difficult to fit. Dr. Piranio took extra time, everyone was extremely helpful, including adding a lot about how to deal with my recently diagnosed Blepharitis. Switching to glasses has been especially tricky, and with my kind of prescription it means a lot to have an optometrist who knows what they're doing without relying solely on an "assembly line" approach. This clinic has also been great for working with me financially in the past, and is supportive for follow up, they put their patients' needs first.


StarStarStarStarStar As alwas I am satisfied with the care I received. Thanks. ... —    (Patient since Thu Dec 07 00:00:00 MST 2006)

As alwas I am satisfied with the care I received. Thanks.


StarStarStarStarStar Great service and excellent team! —    (Patient since Wed Jun 08 00:00:00 MDT 2016)

The whole crew at Hawks Prairie was amazing. I had some trouble with my billing with VSP and Kathy really assured me that we would get it figured out. Pamela and Aron were great and the new gal who was being trained was the sweetest! Her name escapes me. I love the friendly atmosphere. I got fitted for contacts and it is great that I will get to try so many out before settling on what works best. Thanks to the whole team.


StarStarStarStarStar The choice in Thurston County for all your eye care needs!... —    (Patient since Tue May 31 00:00:00 MDT 2016)

The choice in Thurston County for all your eye care needs!


StarStarStarStarStar Your clinic yesterday.  —    (Patient since Tue May 31 00:00:00 MDT 2016)

I had a very good experience at your clinic yesterday. Beautiful caring people and thorough exam. I will be back when I need a new exam.


StarStarStarStarStar Everyone was extremely nice and Dr was thorough. I would highly recommend to anyone and will cont... —    (Patient since Tue May 24 00:00:00 MDT 2016)

Everyone was extremely nice and Dr was thorough. I would highly recommend to anyone and will continue to use service's.


StarStarStarStarStar Look right here! —    (Patient since Mon May 23 00:00:00 MDT 2016)

Looking for an eye doctor, eye technicians and staff who will treat you as the most valuable person they will see all day? Look no further - no matter how bad your vision is!


StarStarStarStarStar Excellent care —    (Patient since Wed Dec 22 00:00:00 MST 2010)

I have always enjoyed my visits with Dr. Connie. She is as genuine as they come


StarStarStarStarStar Had a great appointment and picked up some eyelid scrub while there... —    (Patient since Mon Nov 18 00:00:00 MST 2013)

Had a great appointment and picked up some eyelid scrub while there


StarStarStarStarStar I had my first visit here very recently and I wish I would have known about this place a long tim... —    (Patient since Tue May 17 00:00:00 MDT 2016)

I had my first visit here very recently and I wish I would have known about this place a long time ago. The doctors took all of the time they needed to diagnose my vision and they also took their time to make sure I understood everything they were doing. The doctors were very thorough and explained everything in great detail. The staff at the front desk both greeted me with smiles and asked if I needed anything. I was really nervous about visiting the eye doctor because it had been at least three years since my last visit, and every time I have had my eyes checked, it was a bad experience. This was the best visit yet. I will definitely refer this place to people needing to see the optometrist.


StarStarStarStarStar Very thorough! Answered all of my questions and took the time to discuss options.... —    (Patient since Wed May 11 00:00:00 MDT 2016)

Very thorough! Answered all of my questions and took the time to discuss options.


StarStarStarStarStar Staff was very friendly and courteous.... —    (Patient since Mon May 09 00:00:00 MDT 2016)

Staff was very friendly and courteous.


StarStarStarStarStar Wonderful appointment and great service. Thank you so much for all you did... —    (Patient since Fri May 31 00:00:00 MDT 2013)

Wonderful appointment and great service. Thank you so much for all you did


StarStarStarStarStar  —    (Patient since Tue Apr 15 00:00:00 MDT 2014)

Fast appointment and love the people!


StarStarStarStarStar Great service wonderful staff they were all kind and pleasant!... —    (Patient since Tue May 03 00:00:00 MDT 2016)

Great service wonderful staff they were all kind and pleasant!


StarStarStarStarStar Awesome!!! —    (Patient since Wed May 04 00:00:00 MDT 2016)

This place is awesome, my girls wasn't scared and they also had alot of fun while being seen. Awesome staff and office all around.


StarStarStarStarStar .. —    (Patient since Tue Sep 23 00:00:00 MDT 2008)

My visit was informative and thorough. Everyone was helpful and on time. I would give you a 100% on everything.


StarStarStarStarStar Gail  —    (Patient since Fri Apr 22 00:00:00 MDT 2016)

Friendly and welcoming atmosphere. Things were explained to me all along the process. Very pleasant experience.


StarStarStarStarStar  —    (Patient since Thu Jan 20 00:00:00 MST 2011)

I have been going to see HP Vision Clinic for many years. Every time I go in there I feel welcomed and get to my appointment quickly. I will be continuing to go them for my vision needs for many years to come.


StarStarStarStarStar Exactly what was expected, both visits were on time, professional, and through. —    (Patient since Wed Jul 22 00:00:00 MDT 2009)

Exactly what was expected, both visits were on time, professional, and through.


StarStarStarStarStar On this particular AM the waiting time was too long —    (Patient since Tue Apr 12 00:00:00 MDT 2016)

On this particular AM the waiting time was too long. A better explanation of why would have eased the patience discomfort.


StarStarStarStarStar Everyone treated me so kindly.  —    (Patient since Thu Apr 07 00:00:00 MDT 2016)

I have awful anxiety, and every person i talked to was so kind it put me at ease. The Tech and Doctor were both very good at explaining what was happening, and were very friendly. This was probably one of the best experiences ive ever had in any kind of doctor's office.


StarStarStarStarStar Customer service was wonderful —    (Patient since Thu Mar 31 00:00:00 MDT 2016)

Customer service was wonderful. Both intern doctor and doctor I saw were awesome and very thorough. I would highly recommend your clinic to my friends and family.


StarStarStarStarStar It was a great visit with Dr. Piranio —    (Patient since Thu Mar 31 00:00:00 MDT 2011)

It was a great visit with Dr. Piranio. I've known her for years and was very happy to have her take care of me.


StarStarStarStarStar all went well- even printing off the medical record as I will be moving to another state. —    (Patient since Wed Feb 25 00:00:00 MST 2015)

all went well- even printing off the medical record as I will be moving to another state.


StarStarStarStarStar It would have been helpful to have someone tell me that a child's first appointment takes longer... —    (Patient since Wed Mar 23 00:00:00 MDT 2016)

It would have been helpful to have someone tell me that a child's first appointment takes longer than a typical exam. I was expecting a 45 minute appointment and was there for over two hours. While I appreciated the thorough exam and great staff (as usual), I would have scheduled the appointment for another time had I known.


StarStarStarStarNo Star All was well, except for the person who gave us a quote on lenses and frames —    (Patient since Thu Apr 12 00:00:00 MDT 2007)

All was well, except for the person who gave us a quote on lenses and frames. She was quite confusing and assumed we knew everything, which we didn't. She really needs customer service training. The person who did my initial check and placed me in the exam room was excellent. Can't recall her name but she did good.


StarStarStarStarStar I found my new Dr. Connie took the time to understand my unique prescription needs and guide me to t —    (Patient since Fri Mar 04 00:00:00 MST 2016)

Dr. Connie took the time to understand my unique prescription needs and guide me to the perfect match. I especially like when she mocked up the lenses so I could test them out before the order was placed. Hawks Prairie Vision Clinic is now my optometrist.


StarStarStarStarStar I am so fortunate to know Dr Connie —    (Patient since Tue Jan 20 00:00:00 MST 2015)

I am so fortunate to know Dr Connie. She has been wonderful and a great advocate with my insurance company. Furthermore, she referred me to eye specialists who are terrific as well. You will get superb care at Hawks Prairie Vision!


StarStarStarStarStar I'm still shocked at the wonderful service I received at this eye doctor —    (Patient since Thu Mar 10 00:00:00 MST 2016)

I'm still shocked at the wonderful service I received at this eye doctor. I had called my normal eye doctor and three others before walking into this one when I saw it by my doctors office. I was in a panic because of a floater (my first) on my eye and swelling. They took me in and fit me inbetween the patients with actual appointments. It was a back and forth but...unbelievably amazing for me. I was willing to wait! Even though they had to shuffle me around.. my fears were taken seriously. I've never felt SO cared for in an office before... offered drinks, things were explained, I felt...immense relief because of this office. THANK YOU!


StarStarStarStarStar I'm always satisfied with the services and staff at Hawks Prairie Vision Clinic. —    (Patient since Wed Jun 29 00:00:00 MDT 2011)

I'm always satisfied with the services and staff at Hawks Prairie Vision Clinic.


StarStarStarStarStar The visit was great! This seems to be a very nice office. —    (Patient since Wed Mar 09 00:00:00 MST 2016)

The visit was great! This seems to be a very nice office, friendly, and professional. Also a great place for kids.


StarStarStarStarStar Everyone there was friendly and helpful.Thank You.. —    (Patient since Wed Apr 18 00:00:00 MDT 2012)

Everyone there was friendly and helpful.Thank You..


StarStarStarStarStar Everything was very relaxing. The technition was excellent and cared about me. —    (Patient since Thu May 31 00:00:00 MDT 2007)

Everything was very relaxing. The technition was excellent and cared about me.


StarStarStarStarNo Star All the staff was very friendly and made me feel welcomed.  —    (Patient since Thu Mar 03 00:00:00 MST 2016)

All the staff was very friendly and made me feel welcomed.


StarStarStarStarStar It was a busy clinic that day. I appreciated all of the attention I received. —    (Patient since Thu Mar 03 00:00:00 MST 2016)

It was a busy clinic that day. I appreciated all of the attention I received.


StarStarStarStarStar i would like more of a selection of glasses —    (Patient since Fri Oct 19 00:00:00 MDT 2012)

i would like more of a selection of glasses.i picked the oakly"s like before,and i picked those because there were only a few left.


StarStarStarStarStar Great Visit (as always) —    (Patient since Tue Jul 25 00:00:00 MDT 2006)

We moved back to the PNW last year after being gone for almost 10 years. Instead of seeking my Eye care from a provider in Kitsap County, I decided to return under Dr. Connie's care. Not sure of the distance between Bremerton & Lacey, nor do I care about the Narrows bridge toll. Dr. Connie has provided the best "care" of any medical provider that I have seen to date (along time!). I will continue to seek her care until the proverbial "cows come home", or until she decides to retire. Thank You, Bill Davis


StarStarStarStarStar Barbara she has exellent customer service she made me feel how patients should feel cared for. Dr —    (Patient since Thu Feb 25 00:00:00 MST 2016)

Barbara she has exellent customer service she made me feel how patients should feel cared for. Dr.Aaron was so caring and so Proffecional I've never had my eyes examined besides school and DMV I didn't know what to expect I will always return.


StarStarStarStarStar Thanksl ;) —    (Patient since Tue Feb 23 00:00:00 MST 2016)

I posted on facebook that I was very happy with my visit. My husband had a eye visit with another docter the week prior and it was HORRIBLE, AS WAS MY LAST VISIT WITH THEM (rouse eye clinic!) uggg. So thank you so much for the nice visit to your office and everyone is very sweet, helpful, and nice there. Thanks! Amy.


StarStarStarStarStar I had a great first visit —    (Patient since Thu Feb 11 00:00:00 MST 2016)

I had a great first visit. I appreciated the friendliness of the staff, they were all very cordial and helpful when I didn't understand, they explained. I might have been a couple minutes late since I went to your old location first. But check in went smoothly.


StarStarStarStarStar All the staff were so friendly! —    (Patient since Thu Oct 24 00:00:00 MDT 2013)

All the staff were so friendly!


StarStarStarStarStar This is a fantastic place —    (Patient since Mon Jun 12 00:00:00 MDT 2006)

This is a fantastic place. The doctor and tec's know their business and I felt confident knowing they were taking care of my needs.


StarStarStarStarStar Everything was awesome and especially the Dr. He went in to detail and made me feel special —    (Patient since Thu Feb 04 00:00:00 MST 2016)

Everything was awesome and especially the Dr. He went in to detail and made me feel special. The only thing I left with that was not as awesome was the rest was when looking at glasses to purchase the level of service seemed to drop a lot and I didn't feel as warm and fuzzy. This may also have been caused by me not being able to see so great after the drops.


StarStarStarStarStar My visit was awesome. Everyone I encountered was friendly and made me feel welcome —    (Patient since Mon Feb 01 00:00:00 MST 2016)

My visit was awesome. Everyone I encountered was friendly and made me feel welcome. I will definetly be back! I would like to see a better selection of glasses. I realize that is a personal preference but I did not like your selection for my preferences.


StarStarStarStarStar Great new building! Staff was awesome and very welcoming. —    (Patient since Tue Nov 22 00:00:00 MST 2005)

Great new building! Staff was awesome and very welcoming.


StarStarStarStarStar I had great experience, thank you for taking such good care of me. —    (Patient since Thu Jan 28 00:00:00 MST 2016)

I had great experience, thank you for taking such good care of me.


StarStarStarStarStar Excellent service. We always feel like family rather than patients —    (Patient since Tue Nov 01 00:00:00 MST 2005)

Excellent service. We always feel like family rather than patients


StarStarStarStarStar I was due a refund due to a misunderstanding, and they should have just credited my card, but I hav —    (Patient since Wed Oct 10 00:00:00 MDT 2012)

I was due a refund due to a misunderstanding and I should of had a charge back to my card, but I have not received any compensation for the mistake


Reply

Sorry for the misunderstanding. A training will be done with the staff on chargebacks for credit cards. When doing a paper refund our office has 'step' process. Your refund was placed in the mail on the 27th and you should receive it within the next few days.

StarStarStarStarStar Rating —    (Patient since Mon Apr 16 00:00:00 MDT 2007)

Dr. Piranio's office is very professional and provides excellent services.


StarStarStarStarStar Thanks —    (Patient since Wed Nov 20 00:00:00 MST 2013)

This was our daughters second eye exam, and she had a great time, she was willing to participate because you were all so friendly and made her feel comfortable. Thank you!


StarStarStarStarStar Thank you —    (Patient since Tue Nov 26 00:00:00 MST 2013)

Our family was greeted immediately, you all were very kind, and had us in the exam room right on time for our appointment. Thank you!


StarStarStarStarStar It was a great experience and very kid friendly my son was not uncountable or scared at any time... —    (Patient since Mon Jan 25 00:00:00 MST 2016)

It was a great experience and very kid friendly my son was not uncountable or scared at any time while getting checked the staff was great :)


StarStarStarStarStar I especially appreciate being seeing on time, no extended wait time —    (Patient since Wed Jan 20 00:00:00 MST 2016)

I especially appreciate being seeing on time, no extended wait time. Everyone was friendly, knowledgeable and professional in a relaxed, not hectic, environment.


StarStarStarStarStar A wonderful experience at Hawks Prairie Vision Clinic —    (Patient since Wed Jul 06 00:00:00 MDT 2011)

It's always a wonderful experience. I highly recommend Hawks Prairie Vision Clinic to anyone looking for a polite, professional eye care Dr and staff. Dr. Connie Piranio, Barb, Kathy, Melinda and all the others are just fantastic! I can't say enough good things about the team! Thank You All.


StarStarStarStarStar Front desk associates could have been friendlier —    (Patient since Thu Jan 14 00:00:00 MST 2016)

Front desk associates could have been friendlier. They seemed a bit stressed out and not warm and fuzzy. They were not rude, just not warm.


StarStarStarStarStar It is always difficult changing to a new provider when insurance changes —    (Patient since Thu Jan 14 00:00:00 MST 2016)

It is always difficult changing to a new provider when insurance changes. Everyone eased me through the process with new insurance, new faces and a pleasant selection process for my glasses.


StarStarStarStarStar Great professional service —    (Patient since Wed Jan 24 00:00:00 MST 2007)

Great professional service


StarStarStarStarStar This is equally my fault but I would have liked a little more detail explanation of the bill —    (Patient since Thu Jun 29 00:00:00 MDT 2006)

This is equally my fault but I would have liked a little more detail explanation of the bill. I should have asked but only discovered my confusion when I got home and tried to interpret it for submission to my eye insurer. It will require another visit to the office. I should have asked.


StarStarStarStarStar It would be great if you had a better variety of Claudia Alan Glasses (tribal designs —    (Patient since Wed Jan 06 00:00:00 MST 2016)

It would be great if you had a better variety of Claudia Alan Glasses (tribal designs.) Everything went great! The doctor took his time answer my questions, the lady (not sure of her title) that came into the room before the doctor was so sweet. I plan to return every year from now on!!! Best optical office ever! :)


StarStarStarStarStar All staff members I encountered were INCREDIBLE —    (Patient since Tue Jan 05 00:00:00 MST 2016)

All staff members I encountered were INCREDIBLE. I really appreciated the personalized time they spent with me. I wish ALL my medical encounters were met with such high standards that I was provided with. Thank you


StarStarStarStarStar Dr —    (Patient since Fri Aug 31 00:00:00 MDT 2012)

Dr. Piranio (male) did a very good job explaining the reason one of my eyes had changed as much as it did, including an explanation and visuals on the type of cataract formation I have on one eye. Very good exam.


StarStarStarStarStar Fabulous and Friendly —    (Patient since Tue Mar 03 00:00:00 MST 2009)

A wonderful staff with a great attitude towards patients and their needs.


StarStarStarStarStar I always enjoy seeing Dr P —    (Patient since Thu Apr 03 00:00:00 MDT 2008)

I always enjoy seeing Dr Piranio and her staff. They are always friendly, polite & helpful.


StarStarStarStarStar everything went well —    (Patient since Thu Mar 02 00:00:00 MST 2006)

everything went well. That is why I keep coming back to you even though we now live 75 miles away!!


StarStarStarStarStar You have such a friendly staff and everyone is so helpful.  —    (Patient since Wed Nov 22 00:00:00 MST 2006)

You have such a friendly staff and everyone is so helpful.


StarStarStarStarStar Hawks Prairie Vision Clinic —    (Patient since Thu Dec 10 00:00:00 MST 2015)

Dr. Piranio and all of his staff were knowledgeable, friendly, and explained procedures through each part of the exam process. Thank you!


StarStarStarStarStar I love the new location! All staff were nice and professional —    (Patient since Wed Mar 22 00:00:00 MST 2006)

I love the new location! All staff were nice and professional. I was pleasantly surprised that my breastfeeding was taken into consideration when given free retina image screening. I was also very pleased with the woman who helped me choose glasses. She was very knowledgeable about benefits and selected pairs of frames for me to try that she thought would fit my style and face. Very easy process!


StarStarStarStarStar It was nice being able to have interesting discussions with some of the staff on other topics... —    (Patient since Wed Dec 09 00:00:00 MST 2015)

It was nice being able to have interesting discussions with some of the staff on other topics related to overall health and well-being.


StarStarStarStarStar Great Visit —    (Patient since Tue Dec 08 00:00:00 MST 2015)

For my first initial visit, it went well and quicker than I thought it would. Thank you.


StarStarStarStarStar Excellent customer service —    (Patient since Mon Dec 07 00:00:00 MST 2015)

I came in because a different eye doctor had given me prescription glasses that I thought were the wrong prescription for me. The doctor at the office gave me a thorough exam and examined my existing glasses and in fact they were the wrong prescription for me. They actually listened to me and found out what was wrong. I left confident knowing the prescription glasses they ordered for me were correct.


StarStarStarStarNo Star Eye Exam Visit —    (Patient since Thu Dec 03 00:00:00 MST 2015)

Loved the office environment. Knowledgeable staff and excellent service!


StarStarStarStarNo Star Staff was friendly and knew they jobs —    (Patient since Thu Dec 03 00:00:00 MST 2015)

Staff was friendly and knew they jobs. Loved the fireplace in the waiting area; added a nice and cozy feel to office! Received expert advice and treatment. Prices for frames (glasses) was a tad bit expensive. Would most definitely recommend to friends and family. Overall excellent service! Thank you!


StarStarStarStarStar I love your new atmosphere/office and the friendly workers makes it a plus!!! —    (Patient since Tue Apr 11 00:00:00 MDT 2006)

I love your new atmosphere/office and the friendly workers makes it a plus!!!


StarStarStarStarStar A warm inviting office & staff! —    (Patient since Thu Nov 19 00:00:00 MST 2015)

A warm inviting office & staff!


StarStarStarStarStar Great visit and consultation. Dr. Connie explained everything precisely and gave me my options —    (Patient since Tue Nov 24 00:00:00 MST 2015)

Great visit and consultation. Dr. Connie explained everything precisely and gave me my options. Glad I came here!


StarStarStarStarStar for me personally it went so smoothin & out and got my glasses —    (Patient since Thu Nov 12 00:00:00 MST 2015)

for me personally it went so smooth in & out and got my glasses


StarStarStarStarStar We understand that there was an emergency, and that was why we had to wait —    (Patient since Mon Nov 09 00:00:00 MST 2015)

We understand that there was an emergency, and that was why we had to wait. The Doctor was awesome! great with my 11 year old daughter. I think we made a good choice switching to Hawks Prairie Vision


StarStarStarStarStar I left feeling terrified about my brand new eye health issues! I still don't understand as much as... —    (Patient since Tue Feb 14 00:00:00 MST 2006)

I left feeling terrified about my brand new eye health issues! I still don't understand as much as I need to about either one in order to feel like I can cope as an intelligent, informed, consumer!


StarStarStarStarStar It was great, practically perfect. —    (Patient since Tue Nov 03 00:00:00 MST 2015)

I did not leave with a good understanding of how my eye needs were determined or what exactly my prescription meant. But I got everything I needed to get myself a pair of glasses and every one I spoke to was really really awesome and nice.


StarStarStarStarStar Pleasant visit —    (Patient since Thu Oct 29 00:00:00 MDT 2015)

I was pleased with the care and service you provided. Thank you!


StarStarStarStarStar My first visit to an eye specialist. —    (Patient since Thu Oct 22 00:00:00 MDT 2015)

I did not know what to expect. But filling out the patient forms online days before the actual appointment date was very helpful. The Kuerig coffee and mints are a very appealing thing to pass the time when I first came in. I was helped Immediately as soon as I entered the door. Waiting was not more than 6 min. The professionals were very eager to answer questions that I had. To help me learn and feel comfortable. I did not feel pressure to buy glasses when the exam was over and diagnosis was complete. Very friendly and Professional people there. Thank you very much


StarStarStarStarStar the lady at the front desk was excellent and very friendly —    (Patient since Thu Oct 22 00:00:00 MDT 2015)

the lady at the front desk was excellent and very friendly. Pam was excellent and quite personable. staff was excellent


StarStarStarStarStar Greet visit. Will be back to see you MANY times in the future. —    (Patient since Wed Feb 08 00:00:00 MST 2006)

Greet visit. Will be back to see you MANY times in the future.


StarStarStarStarStar I was very impressed with the service and time given to me during my appointment —    (Patient since Tue Oct 20 00:00:00 MDT 2015)

I was very impressed with the service and time given to me during my appointment. I felt very comfortable in this clinic.


StarStarStarStarStar Pamela was great to work with, as was the doctor —    (Patient since Wed Oct 14 00:00:00 MDT 2015)

Pamela was great to work with, as was the doctor. I told my husband he should consider going to HP Vision.


StarStarStarStarStar I love your new office —    (Patient since Wed Aug 30 00:00:00 MDT 2006)

I love your new office. It is easy to find and not difficult to leave (no more left turn onto Martin Way).


StarStarStarStarStar Great —    (Patient since Thu Oct 13 00:00:00 MDT 2005)

Great experience Very professional


StarStarStarNo StarNo Star Long wait on the first appointment of the day —    (Patient since Wed Sep 24 00:00:00 MDT 2008)

I thought I had the first appointment of the day as this is when the clinic opened. I arrived 10 minutes early and two other parties came in after me. They were seated before me and I was seated 15 minutes after my appointment. I waited another 15 minutes in the consult room for the doctor to arrive thus making me late for work.


StarStarStarStarStar We were referred by a family member. This being my son first visit we both were very happy —    (Patient since Wed Jan 16 00:00:00 MST 2013)

We were referred by a family member. This being my son first visit we both were very happy. Everyone was very polite from the gals at the receptionist area through the end of our visit with the doctor. It was a great experience I will definitely recommend this office. Thank you!


StarStarStarStarStar Thank you! Pleasurable experience for our family. —    (Patient since Wed Sep 30 00:00:00 MDT 2015)

Thank you! Pleasurable experience for our family.


StarStarStarStarStar Wonderful as always —    (Patient since Mon Oct 16 00:00:00 MDT 2006)

Dr. Piranio did a thorough exam. I have been going here for years and entrust my entire family to the Dr.s Piranio.


StarStarStarStarStar Everyone was patient, considerate, and answered all my questions, The "front desk" employee was... —    (Patient since Thu Mar 13 00:00:00 MDT 2008)

I am sorry I forgot their names, They all introduced themselves and were wearing name badges. Everyone was patient, considerate, and answered all my questions, The "front desk" employee was very patient with my insurance/discount questions. The optician was awesome, too...smiling, polite, patient, and she explained what she was doing and why. My exam by Dr.Piranio was great. She is thorough and took time to explain results and answer my questions. The technician who assisted me in finding the perfect pair of frames and lenses is Super! She took all the time required to explain my different insurance/discount financial options. I am happy with my choice and can't wait to receive my new glasses.


StarStarStarStarStar On picking out my new frames and glasses I didn't quite get the complete feeling of that "we... —    (Patient since Wed Mar 20 00:00:00 MDT 2013)

On picking out my new frames and glasses I didn't quite get the complete feeling of that "we totally care" feeling. I felt more of a customer can you hurry up I have other things to do. She was friendly and polite just not sure I got everything I might of wanted (options scratch resistance anti glare etc. etc. ). But you know it is what it is. I could of asked for more time to I guess


StarStarStarStarStar My visit was very positive, everyone was very friendly and respectful. —    (Patient since Mon May 08 00:00:00 MDT 2006)

My visit was very positive, everyone was very friendly and respectful.


StarStarStarStarStar it was all I could have hoped for as a new patient😊 —    (Patient since Tue Sep 08 00:00:00 MDT 2015)

it was all I could have hoped for as a new patient😊


StarStarStarStarStar Love the new office and location! —    (Patient since Tue Jul 24 00:00:00 MDT 2007)

Love the new office and location!


StarStarStarStarStar More options for children's frames. —    (Patient since Wed Nov 20 00:00:00 MST 2013)

More options for children's frames.


StarStarStarStarStar Excellent care —    (Patient since Mon Nov 26 00:00:00 MST 2007)

I received excellent, very thorough care from my first phone call to the time I left. The staff were all helpful and courteous. Dr Piranio is the best--well educated, thorough and kind.


StarStarStarStarStar Very much liked the Doc and the optician! Pleasant experience answered all my questions! —    (Patient since Wed Aug 26 00:00:00 MDT 2015)

Very much liked the Doc and the optician! Pleasant experience answered all my questions!


StarStarStarStarStar Most thorough eye appointment I have ever had.  —    (Patient since Thu Aug 27 00:00:00 MDT 2015)

Most thorough eye appointment I have ever had.


StarStarStarStarStar Wonderful people, wonderful experience-(and they laughed at my dumb joke!) —    (Patient since Mon Jan 09 00:00:00 MST 2006)

Wonderful people, wonderful experience-(and they laughed at my dumb joke!)


StarStarStarStarStar Review of my 8/25 appointment —    (Patient since Tue Aug 25 00:00:00 MDT 2015)

Excellent service by highly qualified professional staff at all levels. Thank you.


StarStarStarStarStar Great visit and your clinic is excellent. I left the building at about 11 a.m —    (Patient since Tue Aug 25 00:00:00 MDT 2015)

Great visit and your clinic is excellent. I left the building at about 11 a.m. I DID get a strange call from your bookkeeper/accounting person about an hour later. She informed me that I had an overdue account from 2013, which was for $85. However, I had never been in your office until yesterday, August 25th at 10 a.m. I informed her that I was not the person she was looking for. She didn't seem to want to take that answer, and went on for a very extended period of time, asking me more and more questions. At one point she asked me about my Bellevue address, and if that was incorrect (I've lived in Lacey for 40 years, and told her that). She still would not listen and kept asking me more and more questions, while I told her that I was NOT the person she was looking for. It was VERY odd and exasperating. I finally told her that I was going to say good-bye, because I had not more time to talk to her. What the heck?


Reply

Our office is sincerely sorry for that experience. We had a new trainee up at the front desk that made this call. Since then we have spent time training on phone calls and patient communication. Please feel free to always call our office with questions!

StarStarStarStarStar larger glasses frame selection —    (Patient since Fri Jul 19 00:00:00 MDT 2013)

The only comment I have is that it would be nice to have a larger glasses frame selection.


StarStarStarStarStar There was some confusion as to why I had to wait considering I had come very early —    (Patient since Tue Aug 18 00:00:00 MDT 2015)

There was some confusion as to why I had to wait considering I had come very early. Pamela helped me. I appreciated her help. There is a mistake in this survey. I saw Dr. Aron Piranio not Dr. Connie Piranio.


StarStarStarStarNo Star I was not pleased to have to wait almost 30 minutes before the tech went over my medical history,... —    (Patient since Thu Aug 13 00:00:00 MDT 2015)

I was not pleased to have to wait almost 30 minutes before the tech went over my medical history, which also took too long.


StarStarStarStarStar It was a great visit; your new office is very pleasant. —    (Patient since Wed Mar 07 00:00:00 MST 2007)

It was a great visit; your new office is very pleasant.


StarStarStarStarStar It was relaxing and friendly environment.  —    (Patient since Thu Mar 30 00:00:00 MST 2006)

It was relaxing and friendly environment.


StarStarStarStarStar I have always been happy with the treatment I receive and the overall experience. —    (Patient since Thu Feb 23 00:00:00 MST 2006)

I have always been happy with the treatment I receive and the overall experience.


StarStarStarStarNo Star Exam Great ! Lens purchase fuzzy. —    (Patient since Fri Jan 18 00:00:00 MST 2013)

I still don't know what kind of vision glasses I will be getting I wish you would have lens frame spectrum of vision examples of computer/reading/normal vision cause I have no idea what I bought.


StarStarStarStarStar All was good. Can't think of anything that could be changed. —    (Patient since Wed Aug 05 00:00:00 MDT 2015)

All was good. Can't think of anything that could be changed.


StarStarStarStarStar I have always had a very good opinion of the people and treatment I have received from Dr —    (Patient since Thu Dec 08 00:00:00 MST 2005)

I have always had a very good opinion of the people and treatment I have received from Dr. Connie and her staff and do recommend her to my friends.


StarStarStarStarStar Eye Care with Care —    (Patient since Thu Jun 15 00:00:00 MDT 2006)

I have enjoyed the care, kind, professional and thoughtful staff for 13 years!


StarStarStarStarStar Love the new office! The staff was excellent in communication and customer service... —    (Patient since Tue Aug 04 00:00:00 MDT 2015)

Love the new office! The staff was excellent in communication and customer service...


StarStarStarStarStar Everything about our visit was fantastic!!!! —    (Patient since Fri Jul 31 00:00:00 MDT 2015)

Everything about our visit was fantastic!!!!


StarStarStarStarStar nice to see your son in practice with you. Pam was very friendly. Thanks —    (Patient since Wed Dec 12 00:00:00 MST 2007)

nice to see your son in practice with you. Pam was very friendly. Thanks


StarStarStarStarStar I was pleased with the friendly and helpful service. —    (Patient since Tue Sep 12 00:00:00 MDT 2006)

I was pleased with the friendly and helpful service.


StarStarStarStarStar your son was very professinol and quit through —    (Patient since Wed May 31 00:00:00 MDT 2006)

your son was very professinol and quit through


StarStarStarStarStar Great service! The lady who did the initial part of my exam was exceptional —    (Patient since Tue Jan 15 00:00:00 MST 2008)

Great service! The lady who did the initial part of my exam was exceptional. Very friendly and professional, a real credit to your business.


StarStarStarStarStar Everything went great. I think everything went well. —    (Patient since Tue Mar 21 00:00:00 MST 2006)

Everything went great. I think everything went well.


StarStarStarStarStar I was worried, but my doctor helped me to see better than I believe I ever have. WOW! —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

I was worried, but my doctor helped me to see better than I believe I ever have. WOW!


StarStarStarStarStar I thought Connie was great and would definitely refer her to anyone!! In fact I'm making an... —    (Patient since Wed Jul 01 00:00:00 MDT 2015)

I thought Connie was great and would definitely refer her to anyone!! In fact I'm making an appointment for my husband. The front desk was great and was able to multi task with all that was going on and the Optomitrist helped me pick the frames that she felt were the best fit for me!!


StarStarStarStarStar Such a friendly, calm atmosphere the moment you walk in. Dr —    (Patient since Tue Jun 30 00:00:00 MDT 2015)

Such a friendly, calm atmosphere the moment you walk in. Dr. Piranio was kind, patient, and extremely knowledgable. I wish all doctors appointments could be like this!


StarStarStarStarStar I'm pleased to learn about the new appliance that will clean the eyelids —    (Patient since Wed Jul 22 00:00:00 MDT 2009)

I'm pleased to learn about the new appliance that will clean the eyelids. I'm looking forward to this treatment!


StarStarStarStarNo Star Your sun shields for post dilation suck really hard —    (Patient since Tue Jun 23 00:00:00 MDT 2015)

Your sun shields for post dilation suck really hard. The rolly ones are a neat idea, but I'd vastly prefer a pair with ear pieces.


StarStarStarStarStar Very nice first experience, very helpful with my questions.  —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

Very nice first experience, very helpful with my questions.


StarStarStarStarStar The receptionist was friendly and welcoming. Dr. Ash.. —    (Patient since Mon Jul 16 00:00:00 MDT 2012)

The receptionist was friendly and welcoming. Dr. Ash...was thorough and friendly and it was nice to have Dr. Piranio consult. An unexpected welcoming Bonus !


StarStarStarStarStar always good service from the Doctor as well as the staff. Keep up the good work.....Aloha —    (Patient since Tue Apr 10 00:00:00 MDT 2012)

always good service from the Doctor as well as the staff. Keep up the good work.....Aloha


StarStarStarStarStar Looking forward to picking up my glasses —    (Patient since Fri Jun 19 00:00:00 MDT 2015)

Looking forward to picking up my glasses. Without glasses I can't really see to pick out new ones, so appreciate the help and advice. I feel that with both the exam and fitting, I was well taken care of. After that I'll see you in your new building with more room.


StarStarStarStarStar Best doctor office experience. ThanKS everyone. —    (Patient since Tue Oct 30 00:00:00 MDT 2012)

Best doctor office experience. ThanKS everyone.


StarStarStarStarStar I don't appreciate having to respond to multiple text reminders to say I'm still keeping my... —    (Patient since Tue Jul 11 00:00:00 MDT 2006)

I don't appreciate having to respond to multiple text reminders to say I'm still keeping my appointment. Unless somehow has a history of no-shows, is that really necessary?


StarStarStarStarStar everything was good by the time i walked in the door and when i lifted. There is nothing to change —    (Patient since Tue Jun 09 00:00:00 MDT 2015)

everything was good by the time i walked in the door and when i lifted. There is nothing to change. :-)


StarStarNo StarNo StarNo Star Unnecessary Exam —    (Patient since Fri Mar 21 00:00:00 MDT 2014)

I understand that my insurance does not cover contact lens exams, however, I was unaware that exams are good for two years. The doctor performed the exam even though I didn't need it (since I just had one last year). As a result I paid for something that didn't need to be done. I felt like this was poor business and medical practice.


Reply

I am sincerely sorry for your experience and that you felt it was not explained to you thoroughly during your exam, normally our technicians and doctors are fantastic at explaining the procedures being done and charges to be billed. You were charged an existing exam contact lens update because your prescription changed. We normally will try and perform yearly contact lens exams for our regular contact wearers to make sure that your eye continues healthy. The Contact Lens Exam is not part of a routine eye exam. If nothing would have changed with your prescription or you would have opted to not change your contacts you would have not been charged the exam. This is a very normal practice in most eye clinics. I do always encourage to call our office and speak with billing if you ever have any questions about what was charged. I hope that your last visit does not discourage you from returning to our office, and hope to see you next year for your exam.

StarStarStarStarStar The person who helped me pick out frames was wonderful —    (Patient since Wed Jun 03 00:00:00 MDT 2015)

The person who helped me pick out frames was wonderful. I really appreciated her attention to my needs, her input and her overall pleasant attitude.


StarStarStarStarStar Another outstanding job by all; Thank You! —    (Patient since Wed Jul 19 00:00:00 MDT 2006)

Another outstanding job by all; Thank You!


StarStarStarStarStar You all were so amazing, kind and nice! I will be switching my entire family to your office!!!... —    (Patient since Thu May 14 00:00:00 MDT 2015)

You all were so amazing, kind and nice! I will be switching my entire family to your office!!! Thank you for being so down to earth!!!!


StarStarStarStarStar Excellent service thank you —    (Patient since Wed Mar 18 00:00:00 MDT 2015)

Excellent service thank you


StarStarStarStarStar Your staff are very friendly and helpful. —    (Patient since Tue Oct 10 00:00:00 MDT 2006)

Your staff are very friendly and helpful.


StarStarStarStarStar Very efficient and enjoyable experience, Thank you. —    (Patient since Wed May 20 00:00:00 MDT 2015)

Very efficient and enjoyable experience, Thank you.


StarStarStarStarStar The lady who does the initial tests is so understanding and kind and patient. Dr —    (Patient since Fri Oct 31 00:00:00 MDT 2008)

The lady who does the initial tests is so understanding and kind and patient. Dr. Piranio is so nice and understanding and kind. Her son was so understanding and kind I am glad he is coming to join. Thank you so much. Jean Holman


StarStarStarStarStar I would not change one single thing. I felt very at ease the whole time. —    (Patient since Tue May 12 00:00:00 MDT 2015)

I would not change one single thing. I felt very at ease the whole time.


StarStarStarStarStar Good professional yet personal service. —    (Patient since Thu Jul 18 00:00:00 MDT 2013)

Good professional yet personal service. Thank you.


StarStarStarStarStar So far I have made three visit and find the the visit each time very good went the way they were... —    (Patient since Wed Mar 04 00:00:00 MST 2015)

So far I have made three visit and find the the visit each time very good went the way they were supposed to go great staff keep doing what you all do great job


StarStarStarStarStar Dr —    (Patient since Thu May 07 00:00:00 MDT 2015)

Dr. Piranio and her aid did a great job explaining to me what they are doing since my first eye test in my life. I would recommend to all my co-workers how great service you provided me.


StarStarStarStarStar Connie, You and your crew are great as always, will see you in a couple of weeks to pick up my... —    (Patient since Wed Nov 14 00:00:00 MST 2007)

Connie, You and your crew are great as always, will see you in a couple of weeks to pick up my new glasses. Oh, cookies, snacks, cocktail hour??? Keep up the good work, and look forward to seeing your new digs,


StarStarStarStarStar A very pleasant appointment, without exception a terrific team. —    (Patient since Wed Dec 22 00:00:00 MST 2010)

A very pleasant appointment, without exception a terrific team.


StarStarStarStarStar When I brought my son in for his first appointment,I wish I would have been told when I made the... —    (Patient since Tue Apr 28 00:00:00 MDT 2015)

When I brought my son in for his first appointment,I wish I would have been told when I made the appointment that,after the initial exam,that they were going to put drops in his eyes & that I would have to wait 30 minutes,then come back. It made for a long day.


StarStarStarStarStar Pamela was great, she took care of our whole family and did an amazing job —    (Patient since Wed Oct 19 00:00:00 MDT 2005)

Pamela was great, she took care of our whole family and did an amazing job. She is very knowledgeable and has great customer service.


StarStarStarStarStar Keep up the good work! —    (Patient since Wed Dec 21 00:00:00 MST 2005)

Keep up the good work! You've got it all right...services, friendliness, professionalism and caring.


StarStarStarStarStar very friendly office —    (Patient since Tue Nov 27 00:00:00 MST 2012)

What a pleasant visit. Every person I encountered was friendly and very helpful. Thank you! :)


StarStarStarStarStar Only problem was trying to drive home with my eyes dilated and a blinding glare on the road from a... —    (Patient since Thu Mar 16 00:00:00 MST 2006)

Only problem was trying to drive home with my eyes dilated and a blinding glare on the road from a recent rain storm. Pretty scary! I love this office and the staff. I've been a patient for years and have referred my entire family to you!


StarStarStarStarStar The staff here is great! I appreciate their attention to details for my own personal situation... —    (Patient since Tue Jul 21 00:00:00 MDT 2009)

The staff here is great! I appreciate their attention to details for my own personal situation and needs. I wouldn't go any where else!


StarStarStarStarStar Outstanding service !!!!!!! —    (Patient since Tue Apr 14 00:00:00 MDT 2015)

Outstanding service !!!!!!!


StarStarStarStarStar We trust our eyes to their care —    (Patient since Thu Jan 23 00:00:00 MST 2014)

The doctors and staff are very knowledgeable, caring, and professional. Everything from billing to eye health and treatment is 5 star


StarStarStarStarStar  —    (Patient since Tue Dec 12 00:00:00 MST 2006)

I love the way I am not rushed in and out with everything explained as we went along. Everyone is very friendly and helpful.


StarStarStarStarStar Have been coming to hawks prairie vision since you opened and i love the service, doctors, and... —    (Patient since Tue Apr 28 00:00:00 MDT 2009)

Have been coming to hawks prairie vision since you opened and i love the service, doctors, and staff. I actually referred a friend and they are now a new client!! Cant wait to get my glasses!!


StarStarStarNo StarNo Star would visit again —    (Patient since Mon Mar 30 00:00:00 MDT 2015)

Doctor and tech were great


StarStarStarStarStar Staff is friendly, efficient, and helpful! —    (Patient since Wed Feb 14 00:00:00 MST 2007)

Staff is friendly, efficient, and helpful!


StarStarStarStarStar I seem, somehow, to end up with very expensive glasses, whereas my wife seems to have really no... —    (Patient since Thu Mar 26 00:00:00 MDT 2015)

I seem, somehow, to end up with very expensive glasses, whereas my wife seems to have really no cost; under the $200. I am thinking it must be the type of prescription I get that adds to my costs, but then I notice I chose a $330 frame while my wife chose a $170 frame. So I am not so sure why I choose such expensive glasses. That confuses me a little. Maybe I am not such a good glasses shopper. I did order a regular glasses and subscription sunglasses so I would expect my cost to be up. But I still don't quite understand how my regular glasses end up so expensive. But that is my problem and not a result of anything your office is doing. I really felt all your staff were very kind and friendly and helpful. I can see why my wife liked your clinic so much.


StarStarStarStarStar excellent —    (Patient since Mon Mar 23 00:00:00 MDT 2015)

Very satisfying and complete care.


StarStarStarStarStar I felt that I was mislead on the cost of two pair of glasses —    (Patient since Thu Feb 21 00:00:00 MST 2008)

I felt that I was mislead on the cost of two pair of glasses. I was told that there would be a %20 reduction, but then was told after my transaction that it didn't apply because I used my own frames for my regular glasses. Feel like that should have been explained more thoroughly in the beginning, because I might have opted to do it differently.


StarStarStarStarStar I was quite pleased with the thorough exam —    (Patient since Thu Mar 12 00:00:00 MDT 2015)

I was quite pleased with the thorough exam. I've referred my husband to you because you are all so nice! Thanks!


StarStarStarStarStar Excellent, compassionate, informative —    (Patient since Thu Mar 05 00:00:00 MST 2015)

Excellent, compassionate, informative


StarStarStarStarStar A great place...just one thing. —    (Patient since Tue Mar 03 00:00:00 MST 2015)

It was my first appointment and I was not aware that I would have to have my eyes dilated. I did not want to take the chance and drive myself back home so I opted to have a photo of my eyes taken with the extra charge if $29.00. My only suggestion would be to have the person scheduling the appointment explain the policies and make them aware of their options.


StarStarStarStarStar Everyone from the receptionist, to Barb, to Pam, to Cynthia and Dr —    (Patient since Tue Mar 03 00:00:00 MST 2015)

Everyone from the receptionist, to Barb, to Pam, to Cynthia and Dr. Connie were so very understanding and helpful with my immediate and long-term needs it really put me at ease.


StarStarStarStarStar When i frist visit hpvc i didn't have any insurance and i was treated with the same respect as a... —    (Patient since Mon Dec 01 00:00:00 MST 2014)

When i frist visit hpvc i didn't have any insurance and i was treated with the same respect as a paying customer. The staff is both personal and friendly and friendly answer all of ur questions. I would highly recommend my family and friends here.


StarStarStarStarStar No changes everything was great and appointment time was very convient. —    (Patient since Thu May 31 00:00:00 MDT 2007)

No changes everything was great and appointment time was very convient.


StarStarStarStarStar There nothing I can think of, outstanding services —    (Patient since Tue Oct 30 00:00:00 MDT 2007)

There nothing I can think of, outstanding services


StarStarNo StarNo StarNo Star Eye appointment —    (Patient since Fri Feb 27 00:00:00 MST 2015)

I was about 20 minutes late for my appointment because we had trouble finding the office and my appointment was at 10:00 and they didn't see me until 11:00.


StarStarStarStarStar Excellent  —    (Patient since Tue Mar 20 00:00:00 MDT 2007)

They are always thorough and courteous!


StarStarStarStarStar You always do a complete and through examination that provides me with the exact picture of how my... —    (Patient since Tue Sep 16 00:00:00 MDT 2003)

You always do a complete and through examination that provides me with the exact picture of how my vision is progressing and if I need further treatment via an eye specialist.


StarStarStarStarStar Good visit. Glad to have yearly reminders set up.Thank you. —    (Patient since Mon Nov 17 00:00:00 MST 2008)

Good visit. Glad to have yearly reminders set up. Thank you.


StarStarStarStarStar Perfectly educated —    (Patient since Wed Feb 25 00:00:00 MST 2015)

All jobs well done. They work as a team that enjoy there jobs.


StarStarStarStarStar I was thrilled with every aspect of my visit! —    (Patient since Wed Feb 25 00:00:00 MST 2015)

I was thrilled with every aspect of my visit! The entire staff was friendly, professional, knowledgeable, and amazing! Thank you all so much for the level of service you provide! My daughter felt great about all she learned and is very excited to get her glasses. My younger daughter is now very excited for her appointment in a few weeks. I couldn't help but tell my friends about my great visit as soon as I got home yesterday!!!


StarStarStarStarStar Front desk very helpful, other staff did not introduce themselves, though very nice —    (Patient since Thu Jun 14 00:00:00 MDT 2007)

Front desk very helpful, other staff did not introduce themselves, though very nice. I wish I would have had more confidence in the diagnosis. Would have been good to have the option to see Dr. Connie. Great to get samples of some products recommended.


StarStarStarStarStar I love the hot chocolate! That makes it so welcoming. —    (Patient since Tue Jan 10 00:00:00 MST 2006)

I love the hot chocolate! That makes it so welcoming.


StarStarStarStarStar It was all great would come back when my eyes are in need —    (Patient since Wed Feb 18 00:00:00 MST 2015)

It was all great would come back when my eyes are in need


StarStarStarStarStar I love your office I recommend you to all my family who are now happy customers too —    (Patient since Thu Aug 22 00:00:00 MDT 2013)

I love your office I recommend you to all my family who are now happy customers too. No change needed love the way things are now.


StarStarStarStarStar First Rate Care —    (Patient since Thu May 11 00:00:00 MDT 2006)

Excellent care of aging eyes. But have seen Dr. Piranio work wonderfully with children as well. Expert care for the whole family.


StarStarStarStarStar I really appreciated the service the doctor's assistant gave and of course the Doctor herself! —    (Patient since Fri Feb 13 00:00:00 MST 2015)

I really appreciated the service the doctor's assistant gave and of course the Doctor herself!


StarStarStarStarStar Your staff is very respectful,warm,friendly,and i felt very comfortable,at ease —    (Patient since Wed Oct 05 00:00:00 MDT 2005)

Your staff is very respectful,warm,friendly, and i felt very comfortable,at ease.You have made a lot of changes to your offices since the last time I was there.its more spacious,inviting,staff really make you feel at ease.


StarStarStarStarStar You guys are doing great and do take care of your patient and I appreciate all the good things you... —    (Patient since Thu Mar 21 00:00:00 MDT 2013)

You guys are doing great and do take care of your patient and I appreciate all the good things you all do. No changes or recommendation.


StarStarStarStarStar Excellent care! Really appreciate the time that was spent with my husband and myself. Thank You! —    (Patient since Mon Jan 26 00:00:00 MST 2009)

Excellent care! Really appreciate the time that was spent with my husband and myself. Thank You!


StarStarStarStarStar You all are a wonderful team!! —    (Patient since Tue Jan 14 00:00:00 MST 2014)

You all are a wonderful team!!


StarStarStarStarStar Fitting cconsultant not extensive as expected. No time in making sure fit was corect and bb —    (Patient since Thu Jan 29 00:00:00 MST 2015)

Fitting cconsultant not extensive as expected. No time in making sure fit was correct and balanced.


StarStarStarStarStar I went to my employer's optical department once. —    (Patient since Tue Oct 25 00:00:00 MDT 2005)

I went to my employer's optical department once. I will only order contact lenses from them. Their service was good. I just feel like the customer service is more personal here and Dr. Piranio is the best. I have full trust in her care.


StarStarStarStarStar They were all great from the time I walked in —    (Patient since Mon Apr 18 00:00:00 MDT 2011)

They were all great from the time I walked in. very professional and polite I love coming to this clinic.


StarStarStarNo StarNo Star Please explain more about the financial details of my insurance company so I understand what... —    (Patient since Fri Aug 12 00:00:00 MDT 2011)

Please explain more about the financial details of my insurance company so I understand what services are covered. The lady who fits glasses was not very friendly.


StarStarStarStarStar The new optometrist was very professional and personal. The tech who did my intake was awesome. —    (Patient since Wed Jan 08 00:00:00 MST 2014)

The new optometrist was very professional and personable. The tech who did my intake was awesome.


StarStarStarStarStar The lady who helps with the eye glasses was not very friend and did not explain my plan very well —    (Patient since Thu Jan 22 00:00:00 MST 2015)

The lady who helps with the eye glasses was not very friend and did not explain my plan very well. I tried ask questions, but theynwere never really answered. When I checked my plan at home I feel I was over charged. I don't know what I was billed for for my glasses. Dr. Lee and other stuff was very nice abs explained things to me.


StarStarStarStarStar The staff was amazing —    (Patient since Mon Jan 12 00:00:00 MST 2015)

The staff was amazing. My daughter was afraid to go to this appointment and by the time we left she said she can't wait to go back. Thank you!


StarStarStarStarStar Great Staff-very friendly & very wonderful  —    (Patient since Wed Jan 07 00:00:00 MST 2015)

Great Staff-very friendly & very wonderful


StarStarStarStarStar I really like the staff you  —    (Patient since Mon Oct 30 00:00:00 MST 2006)

I really like the current staff at Hawks Prairie Vision. The gal at the front counter is very nice and professional. The technician that helped me was also great. Hang on to these employees. They are much better than the former staff that worked there.


StarStarStarStarStar It was fine —    (Patient since Mon Aug 22 00:00:00 MDT 2011)

It was fine. I especially appreciated being able to take my time in describing my answers to the questions.


StarStarStarStarStar My visit was very good, they where all so friendly. —    (Patient since Wed Sep 03 00:00:00 MDT 2014)

My visit was very good, they where all so friendly.


StarStarStarStarStar Hawks Prairie Vision Clinic is the BEST —    (Patient since Tue Jan 17 00:00:00 MST 2012)

The staff are always pleasant, kind, and professional. You can't ask for more than that.


StarStarStarStarStar Larger TV for poor vision older people with low vision —    (Patient since Thu Nov 11 00:00:00 MST 2010)

Larger TV for poor vision older people with low vision. Very friendly team of customer care folks, Kim and barb very professional


StarStarStarStarStar Nothing to change. They were very good. —    (Patient since Thu Dec 15 00:00:00 MST 2011)

Nothing to change. They were very good.


StarStarStarStarStar Had good experience each time —    (Patient since Tue Dec 23 00:00:00 MST 2014)

Everyone, from doctor to front-desk, is very friendly. The doctor is very earnest and responsible.


StarStarStarStarStar Far and away the best vision clinic I've ever been too! —    (Patient since Fri Oct 31 00:00:00 MDT 2014)

I've been seeing eye doctors and eye care specialists since I was 12 and by far and away Hawks Prairie Vision has the nicest most kid friendly staff and doctors that I've ever been to. They were WONDERFUL with my son and with me. Even when I messed up my appointment. And they took the time to explain to me every step they were doing and took the time to allay my son's fears. Simply a tremendous place.


StarStarStarStarStar a very pleasant experience. staff really friendly and helpful. —    (Patient since Mon Mar 22 00:00:00 MDT 2010)

a very pleasant experience. staff really friendly and helpful.


StarStarStarStarStar Great place! Friendly & knowledgable staff! —    (Patient since Thu Dec 18 00:00:00 MST 2014)

Everyone was friebdly & helpful. So glad that I have insurance now and can come here. I've been going to Costco for years and didn't realize how minimal the exam and service was. I felt like my eyes were looked at thoroughly and I am so happy to be changing contact brands. That hadn't even been suggested by the previous eye care places I has been going to despite my chronic dry eyes. Thank you everyone!


StarStarStarStarStar Nothing you guys are great —    (Patient since Wed Dec 17 00:00:00 MST 2014)

Nothing you guys are great


StarStarStarStarStar I had a great experience and I wouldn't change anything. :) —    (Patient since Tue Aug 24 00:00:00 MDT 2010)

I had a great experience and I wouldn't change anything. :)


StarStarStarStarStar Everyone was very kind. I love the office change. —    (Patient since Tue Aug 29 00:00:00 MDT 2006)

Everyone was very kind. I love the office change.


StarStarStarStarStar The staff is very friendly. It was a breeze to get through my appointment —    (Patient since Tue Dec 16 00:00:00 MST 2014)

The staff is very friendly. It was a breeze to get through my appointment. So glad I chose to go there


StarStarStarStarStar Great job everyone —    (Patient since Wed Jul 05 00:00:00 MDT 2006)

Great job everyone. I am so grateful to each of you for the overall outstanding care I receive here. Melissa Jackson


StarStarStarStarStar Everyone was very nice —    (Patient since Tue Dec 09 00:00:00 MST 2014)

Everyone was very nice. The doctor took the time to explain exactly what was going on with Grace's vision and to recommend options for her glasses. She was very comfortable with your clinic. Thanks! -Valeri Mullins [ Grace's mom :) ]


StarStarStarStarStar there is nothing i would change at all —    (Patient since Wed Dec 03 00:00:00 MST 2014)

there is nothing i would change at all


StarStarStarStarStar Great service —    (Patient since Tue Mar 03 00:00:00 MST 2009)

Thank you for your great service, answering questions, and explanation of my benefits. Also, I was the last appointment of the day and the staff let me pick my new glasses before shutting the office down.


StarStarStarStarStar Love, love Pam who works with the patients before Dr. Piranio —    (Patient since Wed May 07 00:00:00 MDT 2008)

Love, love Pam who works with the patients before Dr. Piranio. She is so caring and answers questions when she is setting everything up. She needs a bonus! :)


StarStarStarStarStar I unfortunately do not like to visit the optometrist, but I do always love coming to the office —    (Patient since Tue Nov 26 00:00:00 MST 2013)

I unfortunately do not like to visit the optometrist, but I do always love coming to the office. The visits are always quick and thoroughly explained. The staff is very warm and friendly.


StarStarStarStarStar Thanks for taking good care of me. —    (Patient since Thu Oct 27 00:00:00 MDT 2005)

Always pleased with the service and the comfortable attitude of the staff.


StarStarStarStarStar It's always a pleasure to visit your office. Everyone is welcoming and so competent. —    (Patient since Thu Nov 05 00:00:00 MST 2009)

It's always a pleasure to visit your office. Everyone is welcoming and so competent.


StarStarStarStarStar We love Pamela. She has a very charismatic personality and she is very helpful —    (Patient since Thu Dec 23 00:00:00 MST 2010)

We love Pamela. She has a very charismatic personality and she is very helpful. For a first time contact fitting, she was very patient and provided a lot of positive feedback.


StarStarStarStarStar Everyone was very welcoming and professional, which gave me confidence that I was receiving... —    (Patient since Thu Jan 09 00:00:00 MST 2014)

Everyone was very welcoming and professional, which gave me confidence that I was receiving excellent care.


StarStarStarStarStar The whole staff is amazing! —    (Patient since Wed Nov 12 00:00:00 MST 2014)

The whole staff is amazing!


StarStarStarStarStar My visit went well. I was very pleased with the service I received.  —    (Patient since Thu Nov 13 00:00:00 MST 2014)

My visit went well. I was very pleased with the service I received.


StarStarStarStarStar It is always a pleasure to visit Dr. Piranio and her staff of friendly professionals —    (Patient since Wed Jul 06 00:00:00 MDT 2011)

It is always a pleasure to visit Dr. Piranio and her staff of friendly professionals. I highly recommend the Hawks Prairie Vision Clinic! My one recommendation would be for a wider selection of men's frames. :)


StarStarStarStarStar Friendly staff, keep up the good work. —    (Patient since Fri Nov 07 00:00:00 MST 2014)

Friendly staff, keep up the good work.


StarStarStarStarStar I always feel confident with Dr. Connie that my eye issues are correctly analyzed —    (Patient since Thu May 25 00:00:00 MDT 2006)

I always feel confident with Dr. Connie that my eye issues are correctly analyzed. Barb was great with my tests, and Michelle fixed my glasses! Thanks.


StarStarStarStarStar I appreciated the kind and attentive service I received. I will be a returning customer. —    (Patient since Thu Nov 06 00:00:00 MST 2014)

I appreciated the kind and attentive service I received. I will be a returning customer.


StarStarStarStarStar Excellent service —    (Patient since Thu Feb 12 00:00:00 MST 2009)

The staff is great, friendly and professional. I've been going here for a number of years and they have only gotten better.


StarStarStarStarStar Excellent experience; wonderful staff! —    (Patient since Mon Nov 03 00:00:00 MST 2014)

Excellent experience; wonderful staff!


StarStarStarStarStar Everyone was helpful. Everything was explained clearly. Staff is great.  —    (Patient since Wed Jun 20 00:00:00 MDT 2007)

Everyone was helpful. Everything was explained clearly. Staff is great.


StarStarStarStarStar Great Staff —    (Patient since Mon Nov 03 00:00:00 MST 2014)

Keep up the good work. My visit was very pleasant and everyone I encountered were very nice and polite. Don't change a thing :)


StarStarStarStarStar always friendly, professional staff —    (Patient since Mon Jan 10 00:00:00 MST 2011)

always friendly, professional staff


StarStarStarStarStar They take care to facilitate healthy vision for your well-being. —    (Patient since Mon Oct 06 00:00:00 MDT 2014)

They take care to facilitate healthy vision for your well-being.


StarStarStarStarNo Star Great office! —    (Patient since Wed Dec 21 00:00:00 MST 2011)

Good experience. Just had to wait a while for appointment to start.


StarStarStarStarStar Visit —    (Patient since Thu Sep 25 00:00:00 MDT 2014)

Being a new Lacey resident, I appreciated finding a "top notch" office so close to home. I was made to feel right at home. Carol Doty


StarStarStarStarStar It was fine - very friendly, helpful, & effcient —    (Patient since Thu Dec 06 00:00:00 MST 2007)

It was fine - very friendly, helpful, & efficient


StarStarStarStarStar The doctor's and staff are a group of very caring individuals —    (Patient since Mon Jun 12 00:00:00 MDT 2006)

The doctor's and staff are a group of very caring individuals. They know their jobs and get them done. Very PLEASED with the group.


StarStarStarStarStar I had a lot of eye discomfort and I felt completely taken care of! Thank you for getting me in so... —    (Patient since Mon Sep 10 00:00:00 MDT 2012)

I had a lot of eye discomfort and I felt completely taken care of! Thank you for getting me in so quickly and sending me home with a plan to get better.


StarStarStarStarStar Doctors are awesome! Front desk information is never clear.It changes everytime you go in there —    (Patient since Tue Sep 21 00:00:00 MDT 2010)

Doctors are awesome! Front desk information is never clear. It changes everytime you go in there. Billing changes everytime, yet my insurance has not. $65 to fit a contact is ridiculous and that is not the insurance company.


StarStarStarStarNo Star I would to have a printout of procedure and charge at time of payment instead of having to wait —    (Patient since Wed May 17 00:00:00 MDT 2006)

I would to have a printout of procedure and charge at time of payment instead of having to wait


StarStarStarStarStar Service was. Very good no complaint  —    (Patient since Mon May 22 00:00:00 MDT 2006)

Service was. Very good no complaint


StarStarStarStarStar The wait time was unusual and a little longer than it should have been —    (Patient since Wed Jan 17 00:00:00 MST 2007)

The wait time was unusual and a little longer than it should have been. If you are running more than 20 minutes behind, please let people know by text or call. Just like your business, it costs me money to sit and wait.


StarStarStarStarNo Star your service  —    (Patient since Wed Jan 22 00:00:00 MST 2014)

Your service is good. I like it.


StarStarStarStarNo Star Would like an itemized receipt of charges —    (Patient since Fri Aug 31 00:00:00 MDT 2012)

Would like an itemized receipt of charges. $780 for two sets of lenses (reused old frames) seems quite high, but with no receipt I don't know what I was charged for.


StarStarStarStarStar The office staff works much better together than in the past... —    (Patient since Mon Nov 17 00:00:00 MST 2003)

The office staff works much better together than in the past.... very professional, knowledgeable, and friendly


StarStarStarStarStar The Best —    (Patient since Tue May 02 00:00:00 MDT 2006)

I Love coming into the office. Dr. Piranio and her staff always remember my specific eye needs and they ask about and remember details about my family. They are warm, friendly and professional.


StarStarStarStarNo Star Thanks —    (Patient since Fri Jun 29 00:00:00 MDT 2012)

Thanks for the great service.


StarStarStarStarStar Hawks prairie vision is the best. Dr.Piranio and staff are all great —    (Patient since Wed Sep 12 00:00:00 MDT 2007)

Hawks prairie vision is the best. Dr.Piranio and staff are all great. Have been with them for year's and will continue my eye care with them.


StarStarStarStarStar You folks are the best! I always appreciate your competence and your courtesy. —    (Patient since Thu Nov 05 00:00:00 MST 2009)

You folks are the best! I always appreciate your competence and your courtesy.


StarStarStarStarStar I had a wonderful experience, thank you to everyone for being so courteous and accomaditating,... —    (Patient since Wed Oct 05 00:00:00 MDT 2005)

I had a wonderful experience, thank you to everyone for being so courteous and accomaditating, love your office


StarStarStarStarStar Everyone in the office are friendly and professional, all tests explained thoroughly, and less... —    (Patient since Mon Jan 10 00:00:00 MST 2011)

Everyone in the office are friendly and professional, all tests explained thoroughly, and less than 5 minute wait to be seen.


StarStarStarStarStar Great Service —    (Patient since Mon Aug 17 00:00:00 MDT 2009)

Like always, fast and friendly service. Great staff


StarStarStarStarStar I wish that you had a little wider selection of Woman's frames. —    (Patient since Wed Mar 12 00:00:00 MDT 2008)

I wish that you had a little wider selection of Woman's frames.


StarStarStarStarStar Always a pleasure to have an appointment at Dr. Piranio's office! —    (Patient since Tue Aug 14 00:00:00 MDT 2007)

Always a pleasure to have an appointment at Dr. Piranio's office!


StarStarStarStarStar I wish I could offer some helpful critique statement, but you have it all covered —    (Patient since Thu Jul 10 00:00:00 MDT 2008)

I wish I could offer some helpful critique statement, but you have it all covered. Lovely, spacious facility with amenities, friendly staff, terrific doctor. Thanks so much to all of you.


StarStarStarStarNo Star You do need to get this website figured out so DR —    (Patient since Thu May 25 00:00:00 MDT 2006)

You do need to get this website figured out so DR. JESSICA GADDY doesn't keep coming up! When I first received that for a reminder, I contacted you to change my appointment, because MY appointment was with Dr. Piranio. This is very misleading...


Reply

Hello Karen, We had a glitch in our system that was putting Jessica Gaddy as the Dr. and I am actually the office manager. We now have this information corrected and it should not happen again. Thank you for your feedback!

StarStarStarNo StarNo Star Besides the staff not introducing themselves to me (the mother) one staff was very opinionated... —    (Patient since Mon Aug 05 00:00:00 MDT 2013)

Besides the staff not introducing themselves to me (the mother) one staff was very opinionated about what frames looked best on my daughter. At one point my daughter pointed to frames and the staff said, "No, those won't look good on you". While I appreciated how much time she took to assist my daughter in picking out frames, I was put off by how she imposed her opinion.


StarStarStarStarNo Star The staff were great with my kids; however several staff introduced themselves to my children but... —    (Patient since Mon Aug 05 00:00:00 MDT 2013)

The staff were great with my kids; however several staff introduced themselves to my children but not to me. I would have appreciated a handshake and acknowledgement from them.