Reviews

The entire team of health care providers, for my recent visit, have exceeded my expectations.

Jul 29, 2021

I was really pleased with how smoothly the office ran. Everything seemed clean and all the staff was so kind and very knowledgeable. Best experience I've ever had going to an eye doctor and so glad I found them!

Jul 29, 2021

The staff was so absolutely nice and great with my 5 year old! They were patient and knew how to help things run smoothly. So glad we chose Gustafson!

Jul 29, 2021

Dr Oliver and her assistant where amazing I would recommend everyone to come here the staff are really friendly and knowledgeable.

Jul 21, 2021

I was very happy with the personal attention I received. Dr. Oliver & her assistant did tests I had never been given at other eye doctors. I learned so much about my eyes and what causes all the dryness. A good treatment plan was set up for me to follow and I will try my best to stick to it (using products I have never used before).

Jul 17, 2021

Great eye care. We were from out town, fit us in right away, great experience, provided all needed support, and also adjusted my glasses. Great customer service - wonderful Dr. 5 stars.

Jul 17, 2021

All staff were kind and courteous.

Jul 15, 2021

All staff were great and courteous.

Jul 15, 2021

Gustafson Eye Care has the most knowledgeable, courteous and friendly staff. Their mission is to make every patient feel comfortable. My wife and I have been under Tom's care for over thirty years, and he has the most up to date equipment to chart the health of our eyes. He shows us the pictures and explains the results of the testing, and answers our questions to our satisfaction. We trust him with the health of our eyes.

Jul 14, 2021

Both times I have been to Gustafson Eye Care for annual eye exams I was very pleased with the professional service from counter help to seeing the doctor and exams. Everyone is patient and Dr Gustafson always asks if I have questions and he answers fully. Highly recommend!!

Jul 14, 2021

Excellent patient care! My doctor and her staff were very knowledgeable and helpful - I knew I was in the right place from the start.

Jul 12, 2021

Everyone at the Gustafson Eye clinic is friendly and professional. I went here for years but had to move out of state. In 5 years I never found as good an optometrist. Thrilled to be back in good hands.

Jul 11, 2021

Service is always wonderful. Gives you the proper information of what is going on. Very sincere.

Jul 11, 2021

Excellent experience. Professional and personable folks. Everyone takes the time to explain things. Family has been with Gustafson for close to 10 years, even after we moved about 20 minutes further away. Would definitely recommend Dr G and his team.

Jul 10, 2021

Perfect experience and very professional service. This is my first time seeing Dr. Gustafson, and this is the most in debt eye exam I have ever had. Very detailed and the doctor explained everything to me. He has the most updated equipment I have seen and the office is updated and a great environment. The staff is professional and extremely helpful. When my glasses arrive I will have the best vision I have had in many years, thank you to Dr. Gustafson and his employees.

Jul 9, 2021

Gustafson’s Eye Care is a top notch clinic for eye care! From my initial phone call t through my entire first visit; the service was excellent! When I first called; Sarah was very friendly, patient and so helpful! She’s an exceptional first contact staff member for all new patients and those returning. Dr. Hutchins went above and beyond as an eye doctor and I felt very comfortable during my first visit. I have already spoken accolades about Dr. Hutchins and the entire staff to others I know. My only regret is that I’ve lived in Palatine 45 years and hadn’t gone here sooner. This was my first visit to Gustafson’s; but I am looking forward to working with this staff in my future eye care. It truly is the best Eye Care Clinic I’ve ever been to. I highly recommend Gustafson’s Eye Care Clinic!

Jul 8, 2021

I have been a patient for over 20 years. The visits are always on time, thorough, and conducted in a comfortable, calm, manner. From start to finish the experience is A+ Dr. Gustofson also carries very stylish glasses with personal that do an excellent job of pairing me with choices that that work well for me.

Jul 7, 2021

Everyone in the office is very welcoming and thorough. The Doctor explained everything to me in detail. I

Jul 5, 2021

Team was very courteous. Dr. Was amazing. Friendly, Took his time and explained in detail. Also had a very fun personality.

Jul 2, 2021

Have been going to Dr Gustafson for years and will continue to do so. Great service and his staff is awesome. Highly recommend.

Jun 26, 2021

Staff is professional and friendly. They’re also very prompt. I highly recommend them.

Jun 25, 2021

The staff and experience from start to finish is an A PLUS! Rachel and the rest of the staff treat their patients like family!

Jun 18, 2021

Great service and friendly staff. Dana, Cheryl and Dr. G are awesome!

Jun 18, 2021

Everyone was so pleasant and helpful. I had a very positive experience which has been a challenge recently.

Jun 17, 2021

Very professional and knowledgeable

Jun 17, 2021

The apps are great for reminding appointments.

Jun 14, 2021

I have been going to Dr. Gustafson for about 30 years . . . before he had his own practice. That sums up how happy I am with him. I never liked any of the eye doctors that I saw before him . . . none of them seemed as competent, or thorough. The support staff is great . . . Dana, Cheryl, etc.

Jun 12, 2021

I appreciate how quick they got me in for an eye issue! Took great care of me!

Jun 12, 2021

Very comfortable professional staff. Excellent personal care

Jun 10, 2021

Great staff. Takes the time to listen and address any of your concerns

Jun 5, 2021

I love everyone in the office - they are very helpful and know their products and can answer any insurance question.

Jun 3, 2021

Excellent on time care. After a 25 year plus relationship with my previous doctor I would frequently find myself sitting in the waiting room for one hour plus. Not with this office. The team is great here.

Jun 2, 2021

Great experience as new patients

Jun 2, 2021

The staff was very friendly and helpful. I haven’t had my eyes checked in years and they helped me through every step of the process. My husband was so impressed he’s thinking of switching doctors

May 29, 2021

Dr. Gustafson is only doctor I trust. He has continuously year after year taken the time to make sure my contacts are the correct fit and prescription. Will not go anywhere else!!

May 26, 2021

GEC takes great care in adhering to Covid safety protocols which is important to me. They have great service and an ability to insure whatever problem you have is investigated and solved ASAP.

May 26, 2021

Appreciate the amount of technology used during my eye exam. A computer can probably do a better job of dialing in on my prescription!

May 26, 2021

Staff are courteous, professional and helpful.

May 26, 2021

The staff explained the procedure very clearly and took her time doing the exam. Thanks for your patience 💐

May 24, 2021

I have known Dr. Gufstason for more than 25 years. No better place to go than Gufstason Eye Care.

May 22, 2021

Everyone that works here is friendly, helpful and accommodating. Great place for eye care!

May 15, 2021

Great service. Great staff. Dr. Gustafson is one in a million.

May 11, 2021

The women at the receptionist desk. Ignored me standing right in front of her for about 5 mintues. Then said oops I didn't know it was your first time before having me fill out your new patient form.

May 10, 2021

Excellent service. Competent and friendly staff.

May 10, 2021

This was my first visit to Gustafson's. I was welcomed as if I had been a patient for years!

May 9, 2021

Dr Gustafson is wonderful

May 5, 2021

You couldn't expect more prompt and courteous service.

May 5, 2021

Staff is friendly and professional. I was seen promptly and received a very thorough exam. Dr. Gustafson explained the results of my exam, answered my questions and was generous with his time, never making me feel rushed. No hard sell in choosing frames, just helpful assistance. Excellent experience.

May 5, 2021

We arrived for our appointments 20 minutes early. My wife went in right on time and was done 30 minutes late. I am not complaining because she had seious eye problems. I wwnt in 25 minutes late but was done 45 minutes later. All in all it was very good.

May 1, 2021

A great experience from a great staff. Felt very comfortable during the exams and very pleased with choosing my new glasses. Highly recommend you visit them for you next exam and choosing your next pair.

Apr 30, 2021

Dr. Gustafson was willing to consult with me several times after office hours...that is above and beyond and I am grateful! The support staff is so amazing and helpful!

Apr 28, 2021

Everybody in the office is always friendly and efficient. Dr. Gustafson is always thorough, friendly and helpful. I missed Cheryl this time and she is always a delight. The are all also professional.

Apr 16, 2021

Friendly, professional and extremely knowledgeable staff. Always welcoming and very caring about my personal eye care. They are so good that I travel from Cleveland, Ohio to see Dr. Gustafson every year. I've been doing that for 17 years now and counting.

Apr 16, 2021

Explained everything well I felt comfortable asking questions.

Apr 12, 2021

I was very happy with the services I received.

Apr 6, 2021

I can’t say enough of about this practice! The ladies at the front, the techs, the doctors, etc. everyone here is always so nice and extremely knowledgeable. It is never hard to find an appointment time that fits my schedule. I would recommend them to everyone!

Apr 5, 2021

Dr Oliver and her team were stellar! This was my first appointment and the entire experience was seamless. I highly recommend this office!

Apr 3, 2021

Friendly & professional as always, explaining tests performed and reason for each one is well done.

Apr 3, 2021

Friendly helpful and knowledgeable staff. Doctors and Technicians take time with patients and are very informative. Front office staff is always very helpful

Apr 2, 2021

Pleasant & professional staff make me feel like a valued patient.

Apr 1, 2021

The staff is very friendly and knowledgable, I did not have to wait forever for the staff to see me.

Apr 1, 2021

Cheryl and Dr. Gustafson do a great job of explaining the health of your eyes and they both have a great bedside manner. They are both intelligent and personable.

Apr 1, 2021

Very friendly and COVID safe. They answered my questions and explained everything that was way to understand.

Mar 20, 2021

Great team and really exceptional customer service and professional knowledge

Mar 18, 2021

Everyone is so friendly. They take there time and explain everything very well.

Mar 18, 2021

My experiences with Gustafson Eye Care have always been very good. The staff is very helpful, friendly and professional. I have confidence in Dr. Gustafson and would recommend his practice without hesitation.

Mar 18, 2021

Highly impressed with the Office, staff especially Dr. Oliver extremely knowledgeable

Mar 17, 2021

I have been a patient at Gustafson Eye Care for over 20 years. I will always recommend Dr. Tom to friends and family. This review is based solely on my experience bringing in my son for his first contact lens training. He has been begging for contacts for a year and while my husband and I were tentative, we agreed to give it a try. While the person sitting with him was kind, I felt she did not offer any kind of training to help him. She handed him the contacts and asked if he ever opened a fruit cup and told him it was 'like that'. From there on, I found myself helping my son and explaining to him how to look at the lens, hold the lens, giving him pointers on how to put the lens in, etc. It was frustrating and quite frankly awkward to sit there as I thought the person doing the training would take the lead, as I would assume they are more so the expert in this field. She did say a few things about holding your eye lid open, but really she sat and just watched, little to no guidance, at all. He is 9 years old, he most definitely needed 'training'. She may work great with teens, but as a mom of a younger child (and former teacher), I beg of you to please not have the same person who was with us, work with younger kids. Ryan is our child is does not get frustrated easily and has a 'can do' attitude, not much rattles him. He was frustrated throughout the 'training'. I am totally aware that many do not leave with contacts, and I was not expecting it to go one way or another, I was frustrated and sad for my son. He left in tears and he left with never wanting to try for it again. This is a child who has begged us to take him for contacts for over a year now, and the last few months every single day. I am not one to complain; this is a hard review to write, but I feel strongly though that our experience needed to be addressed, as I would not want any other young children to have a similar experience.

Mar 12, 2021

Friendly, thoughtful and caring people who truly want to help! I always feel uplifted after being here.

Mar 4, 2021

Very current technology! Dana really knows how to navigate insurance!

Mar 1, 2021

I feel confident in their ability to treat my eyesight with the utmost care.

Feb 26, 2021

Great personal attention and expertise.

Feb 25, 2021

I always feel like I am treated as family - they take a personal interest in me - I’m never treated as just a number. And with the pandemic, I felt very safe with protocols they have in place!

Feb 25, 2021

Dr G and staff are always very kind and helpful, we never feel rushed out of the office as if we were just a number.

Feb 24, 2021

The opthalmologist and doctor were very professional and very thorough. I really recommend this eye doctor.

Feb 19, 2021

I think all the people at Gustafson’s Eye Care are great. They are very friendly. They think out side the box for care and dilution

Feb 18, 2021

Everyone was very nice. They explained the situation well.

Feb 17, 2021

Great staff, comprehensive check and mostly on time.

Feb 12, 2021

The service is excellent and the staff are incredibly accommodating to help make your experience efficient, economical and pleasant.

Feb 9, 2021

This was my first time at Gustafson Eye Care, and I have to say that I was very impressed with Dr. Rachel Hutchins. She was very thorough, focused and friendly. She found the problem and it treated it accordingly. She seems extremely knowledgable. The desk staff were friendly and accommodating. The waiting area is very nice, clean and comfortable. They do a great job at social distancing and disinfecting. I would highly recommend them.

Feb 9, 2021

Love Dr. Gustafson and all employees in the office! Great service, very helpful.

Feb 9, 2021

Everyone is so nice and accommodating. I was made to feel important as a patient by getting in to see a doctor right away. The exam was thorough and not rushed. Everything was explained to me. I also felt safe as everyone respected mask wearing.

Feb 9, 2021

Have been going to Gustafson Eye Care for over ten years. Love the service. Professional and friendly. Would highly recommend!

Feb 9, 2021

Been coming to Dr. Gustafson for 15 years or so. Everyone in his office has always been friendly and very helpful even as they have grown.

Feb 4, 2021

I trust the doctors and other staff members - professional with up to date treatments. Dana is terrific at finding the right frames for my face & style.

Feb 1, 2021

I am new to the office and I think it is great. Starts with the ladies working front area who are so nice. Anyone I’ve had to deal with has been professional and great. Dr Hutchins is amazing.

Jan 31, 2021

Fast, and friendly staff

Jan 30, 2021

Staff is awesome and I love Dr. Gustafson!

Jan 28, 2021

Gustafson's meets all our Family Eyecare needs. We have been going to Dr. Gustafson's office for over 10 years. His clinical and support staff have been so helpful and professional.

Jan 27, 2021

Very friendly staff and doctor, I always feel like they have done a thorough job checking my eyes.

Jan 21, 2021

Was an exceptional medical office visit from start to finish

Jan 19, 2021

Great service and pleasant staff! They take time with you and answer questions right away.

Jan 19, 2021

Gustafson Eye Care takes care of my whole family and the entire office really puts in the extra effort to make sure we get the care we need. I highly recommend them!

Jan 13, 2021

Always a good experience coming here! Friendly and caring staff - thorough and most up-to-date testing.

Jan 8, 2021

The best of the best. Dana is incredible, the assistants are amazing and the doctors are kind AND experts. Great combination. Highly recommend.

Jan 7, 2021

Great optometrist, and great office!

Jan 6, 2021

I have a real phobia about doctors of any kind and they put me at ease and made me very comfortable. They were very kind.

Jan 3, 2021

Great service, friendly and knowledgeable staff, thorough exams, good selection of frames. Wait time for Dr. sometimes a bit long (15-30 minutes).

Dec 31, 2020

I have come here for years knowing I will get a thorough exam in a safe, friendly environment. The selection of glasses is extensive, up to date and fashionable. I highly recommend Dr. Gustofson and excellent staff

Dec 30, 2020

We have been patients of Dr. Gustafson and staff for years. We wouldn’t trust our eye health to anyone else. Staff is courteous, helpful and knowledgeable.

Dec 22, 2020

Everyone was great, friendly and so helpful!

Dec 21, 2020

Everyone at Gustafson Eye Care is so professional, personable and helpful. They are very patient and want to ensure you are completely satisfied with your glasses, contacts, etc...

Dec 19, 2020

I have total trust in the Drs and staff. I leave the office knowing I had a thorough exam. And, on top of that, the staff is very cordial and friendly.

Dec 18, 2020

My experience at Gustafson was outstanding! Every person I encountered was friendly and professional, they were one step ahead of me with every service detail, and I have no doubt the glasses they are preparing for me will be perfect. I am also confident that if by chance, there is anything I am unhappy with, they will bend over backward to satisfy me. Also, their COVID protection measures were complete without being overbearing. Thank You

Dec 18, 2020

Excellent, caring and efficient.

Dec 17, 2020

Had a possible emergency situation on a Friday night. The callback from the doctor was less than 10 minutes. Dr. Gustafson talked me through what was likely happening (not an emergency!) and made sure I was seen first thing Saturday morning. Dr. Oliver's exam was thorough and her patience with me on a busy Saturday morning was very appreciated!

Dec 14, 2020

On time..concerned..friendly...neat facility..a very comfortable experience.

Dec 12, 2020

Gustafson Eye Care goes above and beyond to make you feel safe and comfortable. The staff are professional, friendly and knowledgeable. I highly recommend Gustafson Eye Care.

Dec 8, 2020

Staff was very pleasant, explaining different testing that was being done. Dr Oliver was great, explaining next steps in treating dry eye problem.

Dec 5, 2020

I’ve been a patient for many years and have always been very happy with the excellent care. The office staff is outstanding.

Dec 5, 2020

Great staff that provides awesome service

Dec 5, 2020

This staff is so professional and accommodating! We always feel very taken-care-of after our visits. They really want what is best for us!

Dec 4, 2020

Nice office, friendly, helpful staff and current equipment.

Dec 4, 2020

Great services all around.

Dec 3, 2020

Kind,courteous,efficient thanks.

Dec 2, 2020

My wife and I have had two exams and have had a pleasant experience both times. We wiere pleasantly surprised with the treatment we received by the staff and Dr. Hutchins. SOOOOO much better than our previous doctor.

Nov 19, 2020

First visit and was very impressed with the entire staff.

Nov 19, 2020

Great service from great people.

Nov 17, 2020

Gustafson Eye Care makes you feel like family. They are kind, professional and knowledgeable. I highly recommend to anyone looking for eye care.

Nov 11, 2020

Doctors and staff are friendly and helpful. They take care of eye infections, eye allergies, eye exams and glasses. This is the provider I trust and have recommended to others.

Nov 10, 2020

Always a friendly and professional experience with this team. Thank you

Nov 6, 2020

The unwavering friendless and professionalism from every level that I have experienced over the 7 years is why I keep coming back to Gustafson Eye Care. The really do care about your eye care AND have frame styles to satisfy everyone' s tastes!

Nov 6, 2020

I would seen promptly for my appointment. Very thorough exam by tech and Dr. Gustafson.

Nov 6, 2020

Friendly staff and very thorough exam

Oct 30, 2020

All the staff and doctors are so caring, professional and yet personable. A hard combination to find!

Oct 10, 2020

The staff and care are always top notch

Oct 10, 2020

You will be hard pushed to find friendlier or more professional staff

Oct 9, 2020

Every single staff member is so very friendly, patient and helpful. I never have to wait....the office and exam rooms are super clean and bright!!

Oct 8, 2020

Very professional and I feel comfortable there.

Oct 6, 2020

Dr. Gustafson is very thorough and professional. His office has hired a new doctor who deals solely with dry eyes, and their office is up-to-date with the newest equipment and technology. Dana is very helpful in purchasing new glasses. When my glasses needed repair, they have been most helpful, replacing scratched lenses for no cost.

Sep 29, 2020

Waiting and waiting, and waiting..................4pm appt, Sheryl took me right away to do the initial screening - vision / eye mapping/glaucoma. then taken to exam room to wait for Dr Gustafson , that was at 4:20pm. So going quickly, I'll be done before 5, or so I thought. Then I waited until 4:53 . 30 minutes sitting & waiting. So you lose a star for that. Its funny but its exactly the same thing that happened a year ago during my last appt. Oh well, but the people are extremely nice and Professional and I trust Dr T. Gustafson ! Worth the wait !

Sep 23, 2020

A very safe environment. The technician and Dr Oliver explained everything the tests and results. The staff is courteous, friendly, considerate and helpful choosing glasses. I have recommended the office to my daughter and her children are patients in your office.

Sep 19, 2020

Good service with each visit

Sep 13, 2020

Very nice office atmosphere and thorough exam.

Sep 12, 2020

Best eye doctors and staff members ever!....I think I have seen almost every doctor and I can't even choose which one I like the best because they are all fabulous! The first time I walked in the office, I thought I was being punked. Everyone was SO NICE and professional, I honestly was not used to being treated so nice and so special. Every time I leave their office, I feel like I'm in a better mood. I honestly can't say enough positive things about this wonderful group of professionals.

Sep 10, 2020

Safe, knowledgeable, latest equipment and amazing staff.

Sep 9, 2020

I am very pleased with the service provided by Gustafson Eye Care and would recommend them to friends and relatives. The entire staff is professional, friendly and provide a detailed exams during my visit.

Sep 8, 2020

The drs are very knowledgeable and personable. The staff helpful! I felt very comfortable there. I also appreciate that they have the latest technology and equipment which provides a more efficient assessment.

Sep 5, 2020

They have the latest equipment so there is no need for dilation eye drops! The staff and doctors are amazing! Great selection of glasses too!

Sep 3, 2020

I have appreciated Dr. Gustafson’s time to talk you through your individualized appointment. He has a terrific bedside manner, which allows him to be thorough & explanatory, all while in conjunction with genuinely friendly. We’ve always been impressed with the customer service.

Sep 2, 2020

always enjoy and feel confident about my visits

Sep 2, 2020

I am suffering from pink eye symptoms which includes a broken blood vessel. I appreciated Dr. Kelly Oliver’s friendly, caring & Professional attitude towards me. She took the time to ask me questions, carefully examine my eyes and then clearly explain her diagnosis to me. She supplied me with a Prescription for antibiotic eye drops and further care instructions to help relieve the uncomfortable symptoms. She answered all of my questions. The front desk staff were also friendly and helpful. They had protocols in place to help prevent the spread of Covid-19 which included wearing a mask, temperature checks upon arrival, signs to social distance and the office was very clean. I would highly recommend this Dr. and staff to anyone.

Aug 31, 2020

Felt comfortable with the staff and the care provided

Aug 30, 2020

High quality, professional care. Dr. Gustafson is very knowledgeable and passionate. I feel very well cared for in this practice and highly recommend them to anyone.

Aug 26, 2020

From the phone call to the clinic, to the personal care, to the exam and recommendations, everything was exceptional! Dana, at the front desk, is outstanding! The clinic is very professional. but that does not restrict the enjoyment of the experience!

Aug 26, 2020

Staff is very friendly and explained everything perfectly for me to understand. I highly recommend using Gustafson eye care

Aug 21, 2020

The friendly and professional staff here never fail to go out of their way to make my appointments pleasant. The offices are clean and up-to-date with test machinery. They always make sure I am not paying more than I should be for services and eye wear.

Aug 20, 2020

Dr. Gustafson and his staff are totally professional, knowledgeable and friendly. I have been going to the practice for years and would not go anywhere else. Not only is vision checked, but modern technology is used that can uncover a variety of illnesses.

Aug 19, 2020

Everyone is so nice, helpful, and smart!

Aug 13, 2020

Dr. Kelly Oliver is beyond amazing! She is very thorough, attentive to her patients, listens, answers questions, and really exudes a warm, caring personality. I had 100% confidence in her expertise and professionalism. Darin, who did the eye tests was also so friendly and kind. Actually, even the woman who first greeted me when I arrived was energetic and friendly. I highly recommend Gustafson Eye Care. What a positive experience. Thank you.

Aug 8, 2020

Everyone at the office is extremely friendly and knowledgeable. They are also great with kids! My girls love going to their yearly eye exam!

Aug 7, 2020

Great staff, complete services along with clear and concise explanations when requested.

Aug 6, 2020

Have known Dr. Tom for over 30 years and do highly recommend his practice.👍

Jul 31, 2020

Great staff - friendly & professional.

Jul 30, 2020

Friendly and attentive staff. Have gone here for 5 years now and will continue to do so!

Jul 25, 2020

My visit is has always been timely. Everyone is courteous and friendly.

Jul 24, 2020

I cant imagine going anywhere else for the rest of my life. The staff is so friendly and genuinely cares about your health. I love it here!

Jul 22, 2020

Awesome practice. Great people. This group is second to none

Jul 22, 2020

Very help- answered all my questions about eye sight during pregnancy.

Jul 21, 2020

my provider was excellent she is such a personable young lady, and helped me.

Jul 21, 2020

Everybody is very nice and they good work!

Jul 17, 2020

I have been going to Gustafson Eye Care for some years. If I wasn't happy with their service I wouldn't have stayed with them. I would recommend them to everyone.

Jul 16, 2020

Safe secure environment, with excellent knowledgeable staff ,5Star experience!

Jul 16, 2020

Friendly and competent staff! Team is always courteous and helpful. Facility is clean and limited wait times for appointments scheduled

Jul 16, 2020

The entire staff is friendly and knowledgeable.

Jul 15, 2020

Gustafson Eye Care IS A VERY PROFESSIONAL TEAM OF DEDICATED SPECIALISTS READY TO ASSIST IN YOUR PREVENTATIVE EYE CARE. NICE FACILITIES, FRIENDLY ASSOCIATES AND EXCELLENT BRANDS OF EYE GLASSES.

Jul 15, 2020

The staff is extremely nice and friendly and always go above and beyond!

Jul 15, 2020

Dr. Gustafson’s office is doing an amazing job during this crazy pandemic. I was absolutely impressed by the office’s attention to detail.

Jul 11, 2020

First visit and all went smoothly. Very pleasant experience!

Jul 3, 2020

Gave whatever time was needed, answered all questions with expertise, highly professional eye care.

Jul 2, 2020

They are great! My family has been going there for years. The staff is always friendly and professional.

Jul 2, 2020

Great customer care! Excellent medical and insurance knowledge.

Jun 29, 2020

Sending my sister Christine Vogel to you for possible appointment with Rachel Hutchins. She is great & spent a lot of time with me as a new concerned patient. Thanks for getting me in so quickly!

Jun 25, 2020

Love everyone ! Dana rocks! But the entire team is amazing !

Jun 25, 2020

Love coming to a small local business. They treat you like family and care about your needs. They also make sure you look good in your glasses!

Jun 21, 2020

Good visit. Did not go over the top for COVID prep but still made you feel safe by taking your temp. Great office with great staff. Been going to these guys for many years.

Jun 19, 2020

Everyone in the office is extremely professional and takes the time to work with you and explain the visit and insurance benefits

Jun 19, 2020

I like the messages to remind us of near term appointments.

Jun 13, 2020

I found Gustafson Eye Care while trying to correct an unhappy purchase at a mall optical store and the replacements from Gustafson Eye Care were perfect as soon as I put them on. I've been a client of Gustafson Eye Care now for about 25 years and have been happy with the quailtiy and service every time I go there.

Jun 12, 2020

Very well prepared for the new normal

Jun 5, 2020

The staff is very professional, friendly and provide great customer service. I would not hesitate to recommend Dr. Thomas Gustafson and his practice.

Jun 3, 2020

I just love you all! You are the best eye doctors I’ve had in over 60+ years!

Mar 11, 2020

I am always happy with service at Gustafson Eye Care. I recommend them to people all the time. Tried several places after we moved but came back to Dr. Gustafson.

Mar 11, 2020

I have recommended and will always recommend Gustafson Eye Care.

Mar 11, 2020

group company and great people make this office great to visit annually

Mar 11, 2020

Stellar from start to stop. Got me in on short notice due to a cancellation. Everyone was extremely friendly and welcoming. The tech that took me for my initial procedures was awesome, as was Sara (sp?) w.hen I first arrived. Dr. Gustafson made me feel very comfortable and explained everything, and was very friendly.

Mar 7, 2020

Everybody is friendly there. It’s very quick and good service. I would recommend this place.

Mar 3, 2020

Very friendly staff, have up to date eye equipment and they perform a thorough exam

Feb 29, 2020

Dr Gustafson and the office staff are amazing! Very friendly and clean environment. Everyone takes the time to explain everything and they'll even assist in selecting glasses when you get stuck

Feb 29, 2020

We’ve been going to Dr. Gustafson for close to 20 years now. We wouldn’t have done that if he and his staff weren’t top notch, friendly, and willing to work with you to get you the glasses you want in the quickest possible time. Can’t go wrong.

Feb 26, 2020

Everyone is friendly, knowledgeable & professional.

Feb 26, 2020

The staff at Gustafson Eye Care are the greatest. They are so helpful and you never feel rushed or pissed to purchase something. Everyone makes you comfortable through out the whole exam process. The Doctors are all personable and take time with each patient. They get to know you and remember you.

Feb 26, 2020

From the moment you walk in the door you are treated like family we would never consider going anywhere else! And with their expertise, I see better than I ever have before!

Feb 6, 2020

Great experience! This was my first time at Gustafson Eye Care, I made a switch after many years at another place, and I was very happy. Everyone I dealt with was extremely nice and helpful. Dr. Gustafson was very good at explaining everything and helping me with my needs. I will definitely keep coming back to this place.

Jan 25, 2020

Love Dr Rachel... felt at ease and was extremely kind. She was extremely thorough.

Jan 23, 2020

I am delighted to provide an excellent rating for this group- they bend over backwards every time To be sure we have perfect support delivered around our eye vision experience. Excellent staff, knowledge and products -

Jan 22, 2020

You are all great! I always enjoy going to the eye doctor!

Jan 22, 2020

We have been to the office so many times recently but every time we are welcomed and taken care of very kindly by all of the staff and Dr. Gustafson. We’ve been with them for 15 years, I’ll bet.

Jan 22, 2020

Friendly knowledgeable group.

Jan 14, 2020

very professional and knowledgable. Would gladly recommend Rachei.

Jan 11, 2020

Friendly and welcoming staff. Tech who checked my vision, etc. was thorough and very informative. The doctor was great and explained eye issues so that a lay person could understand.

Jan 9, 2020

I’ve worn contact lenses for over 40 years and am still able to do so thanks to Dr Gustafson.

Jan 8, 2020

Always so helpful and friendly.

Jan 7, 2020

Very friendly and professional.

Dec 21, 2019

I've had a wonderful experience with your practice for many years. This was my little one's first eye exam and you made it a truly wonderful experience for her. Thank you for the kindness and patience shown.

Dec 20, 2019

Great staff and Dr.. all were so nice and professional

Dec 12, 2019

The whole process was the best experience at an eye doctor that I have had in a while. Dr Hutchins was very personable and explained everything and worked well to make sure I was comfortable with how I was seeing. The techs listened to my concerns about my lenses and made sure to include them with my new glasses order. They were also super helpful with helping me maximize my benefit. Would definitely recommend.

Dec 10, 2019

Great, friendly place. Cheryl is outstanding...warm, friendly, excellent at her job.

Dec 4, 2019

An excellent place, great environment, service , the best !

Nov 30, 2019

Dr Rachel was very helpful and easy to discuss my eye lid issues with!

Nov 26, 2019

Great service and friendly people as always!

Nov 25, 2019

Awesome service especially with Dana who provided excellent help with frame selection.

Nov 14, 2019

Extremely courteous staff, and Doctor Gustafson could not be more professional.

Nov 14, 2019

This practice is outstanding! From the doctors to the entire staff a patient is treated more like family. Service is quickly and professionally provided with a sense that complete state of the art attention has been directed to the health of your eyes. I have already updated family and friends about the expert care I receive.

Nov 11, 2019

The staff and both Dr. Gustafson and Dr. Hutchins are very friendly and helpful. I had an urgent issue and was able to come in immediately. And let’s be honest, no one likes going to the eye doctor, but their warm manner puts you at ease. I highly recommend them!

Nov 9, 2019

Great service, Thank You!!

Nov 6, 2019

Always makes me feel welcome and have complete confidence in Dr Gustafson.

Nov 6, 2019

Outstanding visit and eye exam.

Nov 1, 2019

Very nice doctors and staff

Oct 31, 2019

Office is friendly and inviting while offering quality care.

Oct 20, 2019

This was my first visit and everything went very well. From the check in/check out experience, the state-of-the-art equipment used during the visit, the doctor's explanations and answers to my questions, to the glass frame variety to chose from. All in all a great experience. I would recommend Gustafson Eye Care to my family and friends.

Oct 18, 2019

The staff is very friendly and knowledgeable making this place a very professional environment. The staff on all ends was helpful and patient. They explained everything they were doling while being super polite.

Oct 10, 2019

Able to get an emergency appointment quickly. Staff knows you and greets you as you come in the door. Very friendly and knowledgeable.

Sep 28, 2019

Very friendly, great customer care.

Sep 27, 2019

I have never had better service. Loved everybody and my daughter feels so comfortable there. Been going for a few years and I would recommend the world to go

Sep 26, 2019

as always people are very friendly there.

Sep 25, 2019

Great customer service, with a wide variety of frames to choose from . Knowledgeable staff who provide quality care without rushing the client

Sep 19, 2019

Professional and expedient every time

Sep 14, 2019

Always a pleasant experience with staff and Dr.'s

Sep 13, 2019

I have been a patient since 2011!!! This group of doctors, assistants and the receptionists , ARE THE BOMBS!!! SO VERY HELPFUL AND SO PERSONAL!! Crazy about everyone in this office!!! There is no way I will CHANGE my doctor!!! Kudos to EVERYONE!!!

Sep 12, 2019

Always enjoy a visit with a great doctor and staff.

Sep 11, 2019

Gustafson Eye Care did an excellent job with my annual eye exam and the purchasing of new glasses and sunglasses. They came in a timely fashion and the staff adjusted them to my liking. The staff is very professional and very approachable. The Best!!!

Sep 10, 2019

Professional , and elite customer service

Sep 10, 2019

The office staff is very helpful and friendly.

Sep 5, 2019

Friendly staff very comfortable rooms , but took off a star because of the long wait after eye mapping/glaucoma test. over 10 minutes in the dark room, waiting for T. Gustafson to return .....awkward I would say, but at least quiet and serene ( and I had my cell phone to occupy the time) . someone should say he will be back in 10 min or something like that.....

Aug 29, 2019

Always professional, thorough, and friendly.

Aug 29, 2019

My appointment was for a follow-up exam to recent cataract surgery.

Aug 26, 2019

All are very knowledgeable and always provide enough time to fully understand.

Aug 25, 2019

Always helpful with insurance information and vision questions.

Aug 25, 2019

Dr Gustafson is the best!

Aug 24, 2019

I have been a Gustafson Eye Care patient for years and continue to be impressed with the great customer service, cutting edge technology and great treatment by Dr. Gustafson.

Aug 24, 2019

Always friendly and efficient , I feel I am getting the best care for my eyes.

Aug 24, 2019

We took our elementary school-aged daughter in for an exam after thinking she may need glasses. The staff was super friendly and did great with her! They explained everything very well and we didn't have to wait long too move from exam room to exam room, which is a plus with an young kiddo. Thanks!

Aug 23, 2019

Great staff!!! Only suggestion is to think about prescription costs and generic brand options.

Aug 23, 2019

Staff is fantastic - knowledgeable, always friendly and kind.

Aug 11, 2019

Very professional, timely, and thorough.

Aug 8, 2019

I had an issue and needed to be seen as soon as possible. I stopped in and was seen immediately by Dr. Gustafson. Thank you so much!

Aug 7, 2019

Staff were friendly, helpful and informative.

Aug 6, 2019

The staff is very helpful and extremely friendly. Great feedback in selecting new glasses/frames.

Aug 3, 2019

Great. All of staff exceptional

Jul 31, 2019

Staff is always very helpful and makes the patient feel very comfortable. Can't remember the woman's name that helped me select new glasses (short hair, cool glasses) always goes above and beyond. I really enjoyed my time selecting glasses with her and getting feedback. Thanks!

Jul 26, 2019

I hadn't seen Dr. Gustafson for many years. However, I had an issue that I felt could be serious, and wanted his expertise. Once I let the office know it was a medical concern, they scheduled me as soon as possible. Thank you for your accommodating me so quickly!

Jul 26, 2019

Absolutely love this place!

Jul 25, 2019

The staff here is always so very friendly, professional and personable! I can’t imagine going anywhere else and feeling as welcome as I do here at Gustafson Eye Care!

Jul 18, 2019

Very friendly and informative. Answered all my questions with a thorough exam.

Jul 18, 2019

This office has earned my trust over many years. I would highly recommend them for all your eye needs. From glasses properly fitted and prescribed as well as surgery if needed.

Jul 18, 2019

Excelent, first time ever for me to be so happy about going to a doctor. I have horror story about other doctors. Most of them are just OK, but this one is way above OK. Keep up the good work. And thank you very much.

Jul 17, 2019

Love the people and service in Dr Gustafson’s office- helpful, thoughtful and go the extra mile to be sure my questions and medical needs are fully addressed - highly recommend

Jul 17, 2019

I can't say enough good things about Gustafson Eye Care. Everyone that works there is so nice and friendly and helpful.

Jul 15, 2019

very professional service

Jul 13, 2019

My minor emergency eye lashes removal was not scheduled and you fit me in ! Thanks Again

Jul 12, 2019

Dr. Gustafson and staff are always super helpful and friendly. From the moment you walk in the door to the time you walk out of it, you are in good hands. Would recommend checking out their office.

Jul 11, 2019

Wonderful Doctor and staff

Jul 11, 2019

They were very helpful through the exam and the choices for glasses.

Jul 10, 2019

Very knowledgable, friendly staff. Lots of frames to choose from. Comfortable waiting area.

Jul 5, 2019

Wonderful staff, and I know the doctor worked really well with me when explaining my test results. Come on down!

Jul 2, 2019

The Staff was amazing and very kind, they tried to work with him all kinds of situations. When I hurt my eye doctor called me herself to make sure that I was OK and I got what I needed. They always try to fit us in according to our schedule and are very kind and empathetic. I wouldn’t go anywhere else

Jun 26, 2019

Gustafson Eye Care is Awesome!! Everyone is so friendly and they care about your eye health and are very through. I had an emergency eye incident and they helped me out and made me feel so comfortable and cared for when I was nervous about my eye. I would Highly recommend them!

Jun 25, 2019

friendly staff, efficient timing, no waiting for my appointment

Jun 20, 2019

Friendly and professional people everywhere you turn. Beautiful facility and comfortable waiting area. The technology is impressive and I would recommend to everyone.

Jun 17, 2019

I like the welcoming feel of this office and staff. Everyone is always so helpful and courteous. The doctors have always been very informative and take the time to answer all questions.

Jun 14, 2019

very nice and clean office and patient rooms. Lots of equipments to test all kinds of eye problems. curteous and knowledgable staff

Jun 14, 2019

Honestly the best team I’ve ever come acrosss! Very customer focused and friendly - and seem to really love what they do.

Jun 14, 2019

The most relaxing, friendly and helpful professional medical office I have ever been too. It's actually a pleasure to get my eyes examined.

Jun 12, 2019

They do a great job. Very friendly and helpful.

May 29, 2019

Dr. Hutchins was absolutely wonderful! She found a medical condition that needed immediate attention. If it wasn’t for her, I wouldn’t had a clue there was something wrong. Thank you Dr. Hutchins.

May 24, 2019

Everyone at Gustafson Eye Care is so helpful and pleasant to deal with. I've never been crazy about going to the eye doctor because I get pretty nauseous from the dilation drops so the option to have images taken instead is so wonderful. Beyond that, though, all of the employees are always so wonderful, they make you feel known and heard and I can't say enough good things about them. When scheduling my appointments I don't really have a preference on which doctor because you really spend more time with the other employees. This time I had a few questions I had been sitting on for a while for the doctor. Dr. Gustafson was happy to answer all of them and I really liked how he took the time to explain without being condescending and I was a fan of his scientific explanations as well. Love love love it here!

May 23, 2019

LOVE YOUR WEBSITE AND THE EMAIL REMINDERS

May 23, 2019

Dr. Tom is an awesome Eye Doctor and I highly recommend him. His office staff is extremely personable and helpful.

May 22, 2019

My experience with the doctor and staff is extremely positive.

May 19, 2019

I would recommend Gustafson Eye Care to my friends if they didn't already have an eye specialist the are working with. Dr. Gustafson is very easy to talk with and alleviated all my concerns about the cataract surgery I had.

May 17, 2019

I am a new patient, with a long history of eye problems. I was looking for and found an experienced Ophthalmologist. Dr. Tom Gustafson and his staff took great care in making sure that they understood what my eye experiences were, they addressed my current concerns and they determined the best options for me going forward. I was impressed with their professionalism, the new technology used, the extra care in which they took during the eye exam and that all my questions were answered. I would recommend this practice to anyone that needs an eye doctor.

May 16, 2019

Very pleasant place nice people

May 15, 2019

They are everything you could want from eye care professionals, highly recommend!!

May 9, 2019

Everyone is so proficient and patient when answering questions and concerns. Taking time explaining procedures designed for individual patients. Very positive visit in a very kind and welcoming office.

May 8, 2019

My son and I had a wonderful experience The office is lovely, the staff is professional, welcoming and helpful. We left there feeling great about our visit

May 6, 2019

excellent care, friendly staff, warm , relaxing atmosphere..5 star all the way!!

May 4, 2019

Excellent service. Staff is great with clear understanding of all options.

May 2, 2019

The staff and Doctors are all friendly and helpful. Always a pleasure to be seen.

Apr 25, 2019

New patient- very happy!

Apr 23, 2019

Super nice staff! I've been going here for more than 25 years! Great place to go.

Apr 18, 2019

Friendly, professional staff. Makes you feel right at home.

Apr 15, 2019

I have been going to Gustafson Eye Care for many years and would highly recommend them. Their staff is always friendly and professional and they will take whatever time is necessary to address all your questions and concerns.

Apr 15, 2019

I’ve been with Dr. Gustafson and his staff for many years and they have always been friendly and professional

Apr 13, 2019

Fabulous Doctors & staff!!!

Apr 12, 2019

Very knowledgeable, professional staff.

Apr 10, 2019

The staff are AWESOME, they are very professional and explain everything and always take full advantage of your insurance benefits. Dr Gustafson takes his time with and explains everything.

Apr 6, 2019

Great Office! I felt like I mattered and like I wasn’t a number. Everyone was super friendly and the front desk made sure I got every deal on new glasses that I could get. The doctor was great too

Apr 3, 2019

Professional and friendly and punctual!

Apr 1, 2019

Always a delight to I am getting a thorough optical exam in such a friendly environment.

Mar 30, 2019

Everybody at Gustafson is very helpful and professional. I would recommend them 100%

Mar 28, 2019

Nice friendly office. Equipment was new/updated. Could use a few more frames to select from. The dr and office staff were very helpful throughout my visit.

Mar 27, 2019

Gustafson Eye Care is prompt in their service, but also takes the time to explain things. Excellent customer service and knowledge, I would highly recommend them.

Mar 27, 2019

The staff is knowledgeable, friendly, attentive, and very helpful in every phase of the visit.

Mar 20, 2019

Aamzing staff. Very helpful

Mar 9, 2019

Very pleasant environment. Everyone is nice and helpful.

Mar 8, 2019

A very professional and helpful staff and environment.

Mar 8, 2019

The quality of my visit always assures me that I have had a thorough exam. The friendliness puts me at ease. One of the best parts is that they run on time.

Mar 7, 2019

Cheryl and Darin are amazing!!! I spent more time with Cheryl and she puts you st ease and is so very kind... she always makes me laugh too. The girl at the front desk is also very kind and wants you to get the most for your insurance coverage

Mar 4, 2019

I highly recommend Gustafson Eye Care. I have been a patient of Dr. Gustafson for several years and he has provided excellent care at all visits. He is very personable and happy to answer my questions and concerns. In addition, there is a wide selection of frames available and the office staff are very courteous and helpful.

Mar 1, 2019

Thorough, kind and extremely helpful staff!

Mar 1, 2019

Dr is fantastic, the office staff is friendly and very helpful. Great to work with.

Feb 28, 2019

Everyone there goes our if their way to provide the best for their patients.

Feb 24, 2019

Appt reminder is very helpful, the staff is very friendly and professional

Feb 22, 2019

Excellent care and staff.

Feb 22, 2019

Very impressed with how smoothly the eye exam went. Expertise of staff. Cleanliness of office and the technology used by staff to determine the current state of my eyesight. First class operation!

Feb 21, 2019

I have been a patient for years. Not only do they have a wide selection of frames (including LOTS of Maui Jim's), but they have the friendliest staff at any doctor's office that I visit.

Feb 19, 2019

without a doubt I would recommend someone to vist your staff.

Feb 15, 2019

The whole staff was great!! From the moment I walked in, the front desk was friendly and knowledgeable about their services. I loved my visit.

Feb 13, 2019

We love Gustafson Eye Care! We Receive great care and are treated like family!

Feb 6, 2019

The entire staff was courteous and professional from the reception to testing to eye glass fitting and then onto the Dr's exam .

Jan 30, 2019

Nice to deal with doctors and staff that enjoy their jobs and show it through good patron service.

Jan 30, 2019

Everyone there is super!,

Jan 26, 2019

Very friendly and helpful stuff.

Jan 25, 2019

They are the best...... Best customer service best/ eye doctors in the area!!!

Jan 25, 2019

Everyone is great at Gustafson Eye Care. Always on time and will help with anything, anytime.

Jan 21, 2019

Dr Gustafson and entire staff are pleasant and thorough.

Jan 21, 2019

Very friendly office- great service and love Dana

Jan 16, 2019

I’ve been going to Gustafson Eye Care for close to 20 years and would never think to go elsewhere. Dr Gustafson provides his recommendations and is very respectful of patient’s lifestyle when doing so. Cheryl, Darren and the rest of the team are great as well - they’re enthusiastic about their work, they’ll want to help, and provide excellent service!

Jan 16, 2019

I relocated to the State of Illinois and needed to find an Optometrist for my yearly eye examination. I found Dr. Thomas Gustafson on the Healthgrades App. I noticed on his profile that he had close to 400 positive reviews. As a result of this I made an appointment with Dr. Gustafson. I was highly impressed with this practice as it has the latest technology equipment that most practices that I’ve been to in the past don’t have. “Everyone” in this office was incredibly attentive, compassionate, patient, and answered all of my questions and concerns. With that being said I would highly recommend this practice to anyone who is seeking an optometrist and ophthalmologist. Thank you once again Dr. Thomas Gustafson, Dr. Mark Buranosky, Cheryl, Darren, Dana, and Carrie.

Jan 11, 2019

Excellent care! Very professional.

Jan 10, 2019