Reviews

Impressed with the state of the art equipment. Timely service. Professional operation.

Sep 18, 2022

Everyone was nice and they have the latest tech out there. Glad I found them ! This will be my new place for sure.

Sep 5, 2022

Very friendly and helpful

Sep 3, 2022

Dr. Gustafson and his staff provide excellent care and expedient, professional service.

Sep 1, 2022

Been going to Gustafson Eyecare for many years and trust them and Dr. Tom Gustafson. Would recommend them to anyone.

Sep 1, 2022

Very thorough and prompt

Aug 31, 2022

My name is Michael I had got metal in my eye i was able to get in few hrs after calling. staff are all very friendly staff worked with me because of no insurance would recommend to any one in need of good eye care.

Aug 26, 2022

Everyone there is so nice and helpful.

Aug 26, 2022

I already completed survey

Aug 19, 2022

Very good service. Very knowledgeable and friendly!

Aug 19, 2022

From the moment we entered the office to the moment we left every person who assisted us made us feel comfortable. The staff you have is beyond wonderful. They were professional ,kind, informative. We did not have a long wait to be seen. My husband is disabled and they took that into account to make everything as easy as possible. I cant thank you enough

Aug 16, 2022

I have been a patient of Dr. Tom for over 25 years. I like his office and staff.

Aug 15, 2022

I've been coming here since I was a youngin'. I'm almost 100% sure, if I didn't like this place, I would go somewhere else.

Aug 6, 2022

Since becoming a patient of Dr. Gustafson’s, I have referred family, friends and fellow colleagues. All have responded positively about their experience. In addition to the thorough care provided by Dr. Gustafson and his staff, Dana enhances my visits with her sunshine personality!

Aug 4, 2022

This was the first time I went there and everyone was super nice and efficient.

Jul 29, 2022

The staff and doctor were incredibly patient, helpful and thorough to my four year old during her first eye exam.

Jul 25, 2022

Everything about my appointment was 5 star from the front desk to the doctor visit. Thank youfor a great experience.

Jul 23, 2022

Great team using the Best up to date equipment to measure the performance of your vision. Plus personal attention and explanations that will insure your confidence in your selection of this provider.

Jul 21, 2022

Exceptional care and friendly office! Everyone here goes out of their way to make sure you are taken care of & treated with the upmost quality care and respect.

Jul 21, 2022

Very friendly and accommodating. When we’ve had eye issues they have squeezed us in. Love this place.

Jul 15, 2022

Great, thorough and courteous service is provided at every appointment. The staff is the friendliest of any of the doctors' offices we visit.

Jul 14, 2022

When I contacted Gustafson with my problem they saw me right away . The doctor explained everything in detail and the their team was very courteous.

Jul 8, 2022

All staff was beyond professional. This office has the most up to date equipment and the doctor spent the time to give me a detailed exam and explained everything I needed to know with my vision. Extremely satisficed.

Jul 2, 2022

Dr. Kelly squeezed me in for an eye infection and helped me right away.

Jun 25, 2022

Due to an eye injury as a child, I have a hard time at exams. I really appreciate the amount of time the doctor took with me and how he patiently explained everything. He even showed me images and a video of what was wrong with my injured eye. Really appreciate the thorough and professional care, the sample contacts, and the follow up.

Jun 13, 2022

Love Gustafson Eye Care staff. Everyone there is kind, professional & personable. They have great technology & strive to give you the best of care!!!

Jun 10, 2022

Friendly and concerned staff spent time to address my concerns and issues.

Jun 5, 2022

I had a serious problem w/one eye & after Dr. Oliver treated it, it was healed in one week! All the staff here are the best. 👍

Jun 3, 2022

This is my second visit to Gustafson Optometry & I will be back again. Everyone is professional & attentive. They listen to any question I may have. And Eye exams, with the Dr., are always thorough & easy to understand. I’ll be back next year.

May 31, 2022

I ❤️ coming for my annual exam. The staff is friendly and always remembers me. My exam is thorough and I'm always given time to review my questions. I would definitely recommend Gustafson Eye Care.

May 29, 2022

I met with Dr. Hutchins and I cannot say enough about her. Highly professional and just a wonderful explainer of critical information. Great experience.

May 26, 2022

Both of my appointments for Dr. Burnowski have required a 45 minute wait. The staff and the service are amazing!

May 14, 2022

Sincerely appreciate everyone’s patience with my kids. Didn’t want to bring the whole crew but that’s how the day turned out. Both the doc and the doc assistant were so great. Thank you all! We’ll see you soon.

May 7, 2022

Always enjoy going to Dr. Rachel Hutchens. my four-year-old had a very good exam everything went very well he listened to everything and she is very good with kids!

May 2, 2022

Dr. Gustafson and Cheryl (a clinician) are a great team. They are both very professional and personable. Also, they take the time to answer any questions that I have.

May 1, 2022

I have referred 2 people to the practice now. i am very happy with Dr. Gustafson care and friendship. And I appreciate his hearing my suggestion of taller chairs (or ones that you dont sink into) in the waiting room. And also chairs with arms, to enable people like me to stand themselves up with assistance.

Apr 29, 2022

All staff members are friendly, very professional and helpful.

Apr 28, 2022

best group of doctors and staff ever

Apr 23, 2022

Rachel and the office staff are so caring!

Apr 15, 2022

Very professional staff, kind and courteous, it’s nice to have drs. who care about you, and listen to you. The staff is always going out of their way to help you and your needs.

Apr 14, 2022

The most professional office that I go to. Love the doctors and staff, all are wonderful!

Apr 11, 2022

Very nice and welcoming people. Doctor was thorough and used some good technology.

Apr 6, 2022

I felt the exam was very thorough. Everyone in the office was friendly.

Apr 6, 2022

We have been going to Guftasons for around 30 years. The stag is always friendly and They care.

Apr 4, 2022

Great team, they work together to ensure you are fully taken care of. They are knowledgeable about their business and what is best for you. I Highly recommend using then as your eye care professional.

Apr 4, 2022

Everything was good except the amount of emails, texts and calls about reminders, appointment scheduling and surveys. That needs to be limited to maybe one!

Apr 2, 2022

Very pleased with my appointment and everyone that helped me. I can’t wait to get my new glasses.

Apr 2, 2022

Professional, Helpful, Accommodating and Friendly Service.

Mar 30, 2022

I do not every write anything in this box.

Mar 30, 2022

The staff is friendly, knowledgeable, and approachable. The facility is spotless and there is ample seating as well as reading material. When ordering contacts, they search out the best price for the customers.

Mar 22, 2022

I called in the a.m. 9:45 freaking out about seeing spiderwebs in my left eye I got an appointment at 12:00. Everyone was so friendly and courteous and Dr. Gustafson went above and beyond to explain my issue (floaters, caused by aging). I was so relieved and grateful for his detailed explanation of the issue. 1000% HIGHLY RECOMMEND!

Mar 21, 2022

Had a bit of an emergency and the were able to get me in. And. Fixed my eye perfectly.

Mar 17, 2022

This is my third appointment now with Dr Gustafson and highly recommend this location and doctor as he is very professional. He always answers any and all questions and friendly! My husband and I will continue coming to Dr Gustafson.

Mar 17, 2022

My visits to Dr. Gustafson's office is always a pleasant experience! The staff is knowledgeable, friendly, helpful and professional. Dr. Gustafson takes the time to understand my eye care concerns and needs to give me the individualized treatment that's both effective and needed. I would highly recommend Dr. Gustafson and his practice.

Mar 17, 2022

Dana is AWESOME! Knows what I like and realizes that I don't have much time to spend in an office! She is the bomb!

Mar 17, 2022

Office is always so nice and helpful. Dr. Gustafson is great!!!

Mar 11, 2022

Dr. Kelly and staff are awesome!

Mar 10, 2022

Dr. Gustafson is very knowledgeable and will take his time with you. His staff is awesome as well!

Mar 7, 2022

Love these guys- my husband and I have been a patient around 10 years- everything from glasses to cataract surgery.

Mar 4, 2022

Dr Kelly is the best eye doctor ever!

Mar 3, 2022

Gustafson's care is the best for any business I utilize. From the moment I walk in the door to the steps out the door, I feel I am visiting friends. And friends who help me see better....who can beat that!! The woman up front are simple the best. Their guidance and assistance with pricing is second to none. The people who test my eyes are friendly and kind and the doc is simply the easiest doctor I've ever spoken with. If you're going somewhere other than Gustafson's for eyecare it's time to reevaluate that decision!

Mar 1, 2022

I am so impressed with this practice. The entire staff was so professional, and truly kind. Dr. Hutchins is a wonderful doctor and there is know one I trust more for my vision care.

Feb 25, 2022

The people who work there are great- very kind and thorough. If you don’t have vision insurance though, the price is kind of a shock.

Feb 21, 2022

Rachel is great. Felt very relaxed during my exam and she was very detailed in her explanations. the young man that did my pre check in was also great.

Feb 21, 2022

Always have such good customer service. We love that they remember us and can bring up memories from our last visit.

Feb 19, 2022

Wonderful eye care. Prompt, pleasant, competent. Highly recommended!

Feb 18, 2022

Great office! Everyone is super professional and pleasant!

Feb 17, 2022

Nice environment up to date equipments pleasant doctors and customer service

Feb 9, 2022

My family has been under Dr Gustafson's eye care for 20 years, he has done a great job and has a wonderful and helpful staff.

Feb 8, 2022

Everyone here is professional, friendly, and very knowledgeable on vision and eyewear. The doctors treat you like you’re family. I wouldn’t go anywhere else.

Feb 5, 2022

What an amazing experience! Many thanks to everyone for being so kind and patient with me being new to your practice!

Feb 2, 2022

Please send/call, a questionnaire to see if there is something that should be added or taken away, before customer gets there

Feb 1, 2022

Everyone was so helpful and friendly

Jan 29, 2022

We have been going to Gustafson Eye Care for 20+ years. Dr. Gustafson and his staff are top notch - A+ all around!

Jan 29, 2022

Patient, compassionate, and kind staff working successfully with an active 3.5 year old!

Jan 27, 2022

Everyone is so nice and helpful! I would recommend this practice to anyone.

Jan 27, 2022

Very detailed exam and large selection to choose from

Jan 25, 2022

Professional Personable and always very pleasant!

Jan 19, 2022

State of the art equipment, nice people, Dr. G is thorough and knowledgeable.

Jan 16, 2022

Always a pleasure to work with your office. The front desk people are always friendly and helpful. The gals in back are always compassionate and thorough. Dr. Gustafson is always in his outgoing, friendly manner , no matter what his work day looks like! I have referred a friend , and currently mention the office to neighbors.

Jan 15, 2022

They did an amazing job screening my 6 year old son. The tech was patient and explained things to him more than once when necessary. It was a great visit with Dr Hutchins too. She treated him like any other patient (being a child) and explained to him what was going on as well as myself (parent) very clearly. Checking out was quick and easy which I always appreciate!

Jan 10, 2022

Very thorough exam and visit with the doctor. Great service.

Jan 3, 2022

This was my first time at this eye doctor and the whole staff is friendly and knowledgeable. I called last minute to get in because I was having ocular migraine’s and they squeezed me in before end of the year I would definitely recommend them!

Jan 2, 2022

Everyone was very friendly and knowledgeable, except the person who checked me in. She was a little rude when I asked her a question and then gave me a wrong answer. The other woman doing check-ins gave the correct answer and was friendlier. But the tech and doctor were great, friendly and knowledgeable. Would highly recommend because of those two.

Dec 29, 2021

Very friendly and outgoing staff

Dec 23, 2021

Great personal service. Staff is very thorough.

Dec 22, 2021

The staff, the doctors are so so nice & very respectful. They all take care of the customers very well. I love to comere & will recommend others too

Dec 22, 2021

PROFESSIONAL, KNOWLEDGEABLE, FRIENDLY AWESOME STAFF, IVONNE, CHERYL, DR.HUTCHINS

Dec 20, 2021

This place delivers quality eye care. The staff is professional and easy to talk to. I recommend this business. Don't be fooled by those places that give you glasses and an exam for $69. There's no comparison. Gustafson Eye Care knows what they are doing

Dec 18, 2021

Dr Gustafson is wonderful! He is knowledgeable, personnel, and takes his time with you. I would highly recommend him.

Dec 18, 2021

Great service. Friendly people. I’m glad I choose to come here. A+ service.

Dec 16, 2021

Would recommend this to everybody! Great experience!

Dec 15, 2021

Was greeted promptly & only waited a few minutes. Excellent place to check your vision & get new glasses or lens.

Dec 14, 2021

Everyone was knowledgeable and very informative! I really appreciate how fast the total exam was. Most places had me wait in rooms for minutes before I would see someone.

Dec 11, 2021

Love going there very nice and friendly people

Dec 11, 2021

Their entire staff is very accommodating, friendly, and professional.

Dec 10, 2021

I am always treated with friendliness and respect, and I feel confident in any treatment recommended.

Dec 5, 2021

I’ll never use another Dr. Dr. G has seen me through 25 years with a difficult prescription. I always get the cutting edge improvements to visionwear and diagnostics. No chance for improvements will be missed. Having said that, staff is the key. I’ve done about 100 virtual try-ons at Zenni and Warby Parker but nothing could possibly get me to glasses I love except 10 minutes with this staff! I am not even exaggerating. I showed Michelle two frames I liked but would never buy because of their color & she picked one I LOVED. It seems like magic to my unskilled eyes (ha) but I know it’s her huge skill with color and shape and aesthetics. That’s what I paid for. That’s why saving money on a website would just be silly!

Dec 4, 2021

I have referred 2 people so far.

Dec 1, 2021

The entire staff is very friendly and helpful and Dr Gustafson was able to clearly explain the changes in my eyes and recommendation options.

Dec 1, 2021

My family has been seeing Dr.G for 10+ years. We wouldn’t trust anyone else with our vision. Everyone in the office is wonderful, caring and professional.

Nov 24, 2021

Everyone on staff is friendly and considerate. Doctor gives you ample time to have all your questions answered.

Nov 23, 2021

Had a wonderful first visit. Everyone was very friendly

Nov 20, 2021

I highly recommend Gustafson Eye Care. I have been a patient there for over 10 years and I only have wonderful things to say about my experience. I had an eye emergency yesterday and was able to get in immediately.

Nov 20, 2021

The staff is always very friendly and helpful. Dr. Gustafson is thorough, very approachable and extremely professional.

Nov 5, 2021

Every person I encounter at Gustafson's Eye Care is more friendly and helpful than the last. It is amazing what a wonderful atmosphere this company has amassed. Pleasant, helpful, kind and caring to myself, my daughter and my son. I know my family is in good hands visually when we are there. I mean we're talking about our vision! I want to be sure I'm with caring people I can trust. Especially when it comes to my kids. I know I am with Gustafson's!

Nov 5, 2021

Well executed visit to the optometrist. Dr Hutchins was as professional as I'd hoped.

Oct 28, 2021

Professional staff and very flexible. Dr. Gustafson is very knowledgeable and I s always a pleasant experience

Oct 28, 2021

Gustafson Eye Care is professional and caring. I've seen several different doctors here and each one takes the time to answer your questions and give you the information you need for complete vision care. They are very knowledgeable & truly seem to care. One of my appointments was an emergency and they squeezed me right in! The front desk staff is very friendly and accommodating. It's a very easy going place. I would highly recommend them! You won't be disappointed!

Oct 25, 2021

The whole family had a great experience at Gustafson's. Some of us needed new glasses, most didn't. Everyone was fabulous explaining each step to the kids and being so patient with all their questions. I appreciate not being over-sold on unnecessary items.

Oct 22, 2021

Everyone was friendly All the procedures were nice and smooth, no waiting.

Oct 21, 2021

The staff and the doctor provided a great service. The office is clean and modern, the equipment is modern and the environment is relaxing and welcoming. Good job!

Oct 21, 2021

YOU ALL MADE US FEEL VERY COMFORTABLE DUIRING OUR VISIT THANK YOU.

Oct 20, 2021

I've been going to Dr. Gustafson for 20 years. I woke up with my eyes foggy. Call the office, told me to come right in. I have a eye problem and safe my eye.

Oct 20, 2021

The front desk checked me in quickly. I was taken by a screener to find out what my problem was quickly. After I waited a short time, I saw the Dr. and she was very thorough with her checking my eyes and explaining what could be causing my problem.

Oct 16, 2021

Gustafson Eye Care is amazing. The staff and the service are great. Our entire family goes to this office. Dana has helped us many times! She is the best!

Oct 15, 2021

I have going to Gustafson Eye Care for years. Everyone does a good job and is very helpful.

Oct 14, 2021

Dr Hutchens and staff went above and beyond to take care of my needs as a patient .

Oct 14, 2021

Only downside is the waiting. only waited a couple minutes in the waiting room but once the initial testing done waiting for Dr Gustafson for 20 min. which was better than last yrs visit . Everything else was great including explanations . I take away a point for the long wait.

Sep 29, 2021

Dr. Gustafson is the best! He takes his time and I trust his opinion.

Sep 29, 2021

The team is alway caring and considerate.

Sep 27, 2021

This was our first time as patients here. Everyone was very helpful and accommodating. This made for a very pleasant visit for myself and my special needs daughter. I am hopeful that this relationship will continue.

Sep 23, 2021

Dr Hutchins was very nice and helpful. Cheryl did a great job going through all the tests before I saw the doctor. The front desk was also very helpful.

Sep 18, 2021

Very helpful and friendly staff.

Sep 17, 2021

EXCELLANT SERVICE!! DR. Gustafson I great at handling patients

Sep 16, 2021

Once we chose you, we’ve stayed! That says it all right there.

Sep 9, 2021

Everyone is very friendly and very helpful!!

Sep 8, 2021

Dr Gustafson was the first Dr that was able to figure out my complicated eye glass prescription. I'm very pleased with this office and their procedures

Sep 2, 2021

Great Dr and staff - Very knowledgeable and friendly!

Aug 28, 2021

Sincere concern for a patients problems with products and well being!

Aug 28, 2021

Staff is always helpful and friendly. I trust Dr Gustafson with my eyecare and would recommend Gustafson Eyecare to anyone.

Aug 28, 2021

I love this office I am coming here for a couple of years now and the level of care from Dr Gustafson and his team never disappointed me. From the moment you stepped in this office until to leave you are surrounded by a great team of professionals and also amazing people. I highly recommend this place!

Aug 25, 2021

Friendly and professional doctors and staff! Highly recommend Gustafson Eye Care!

Aug 24, 2021

Love everyone here! Friendly staff, excellent care and awesome doctors. I know my eyecare needs are being met each and every time. Thank you!

Aug 16, 2021

I have been going to Gustafson Eye Care for over 10 years. I cannot speak highly enough of the practice.

Aug 15, 2021

The doctors and staff always provide friendly, professional service. They go above and beyond to attend to your personal needs.

Aug 14, 2021

The staff were very knowledgeable and pleasant. Only issue was I was taken back to my appointment 15 minutes late and then waited for the doctor for 20+ minutes. It was my first time coming to Gustafson and I most likely won't be coming back due to the excessive waiting

Aug 12, 2021

Great doctor & excellent supporting team. Highly recommended!

Aug 11, 2021

Gustafson Eye Care is the best! Everyone in the office is friendly and knowledgeable! They are great with my children as well!

Aug 10, 2021

Dr. Hutchins is The Best! For years my wife and I have always felt that the exams we received at many different eye care “chains”, were rushed and left us disappointed. Dr. Hutchins and the staff there changed all that. At the end of the exam Dr. Hutchins shows you all of the results and explains each one. I can’t see us ever seeing anyone else.

Aug 8, 2021

It is an absolute pleasure to have an appointment with the doctor and his staff. They are highly trained professionals. The technology they use is high end and up to date. They can diagnose illnesses of the eye and body that seem amazing. It is almost like visiting family. The entire staff is well trained and pleasant. Super doctor.

Aug 5, 2021

Friendly Staff nice environment

Jul 30, 2021

The entire team of health care providers, for my recent visit, have exceeded my expectations.

Jul 29, 2021

I was really pleased with how smoothly the office ran. Everything seemed clean and all the staff was so kind and very knowledgeable. Best experience I've ever had going to an eye doctor and so glad I found them!

Jul 29, 2021

The staff was so absolutely nice and great with my 5 year old! They were patient and knew how to help things run smoothly. So glad we chose Gustafson!

Jul 29, 2021

Dr Oliver and her assistant where amazing I would recommend everyone to come here the staff are really friendly and knowledgeable.

Jul 21, 2021

I was very happy with the personal attention I received. Dr. Oliver & her assistant did tests I had never been given at other eye doctors. I learned so much about my eyes and what causes all the dryness. A good treatment plan was set up for me to follow and I will try my best to stick to it (using products I have never used before).

Jul 17, 2021

Great eye care. We were from out town, fit us in right away, great experience, provided all needed support, and also adjusted my glasses. Great customer service - wonderful Dr. 5 stars.

Jul 17, 2021

All staff were kind and courteous.

Jul 15, 2021

All staff were great and courteous.

Jul 15, 2021

Gustafson Eye Care has the most knowledgeable, courteous and friendly staff. Their mission is to make every patient feel comfortable. My wife and I have been under Tom's care for over thirty years, and he has the most up to date equipment to chart the health of our eyes. He shows us the pictures and explains the results of the testing, and answers our questions to our satisfaction. We trust him with the health of our eyes.

Jul 14, 2021

Both times I have been to Gustafson Eye Care for annual eye exams I was very pleased with the professional service from counter help to seeing the doctor and exams. Everyone is patient and Dr Gustafson always asks if I have questions and he answers fully. Highly recommend!!

Jul 14, 2021

Excellent patient care! My doctor and her staff were very knowledgeable and helpful - I knew I was in the right place from the start.

Jul 12, 2021

Everyone at the Gustafson Eye clinic is friendly and professional. I went here for years but had to move out of state. In 5 years I never found as good an optometrist. Thrilled to be back in good hands.

Jul 11, 2021

Service is always wonderful. Gives you the proper information of what is going on. Very sincere.

Jul 11, 2021

Excellent experience. Professional and personable folks. Everyone takes the time to explain things. Family has been with Gustafson for close to 10 years, even after we moved about 20 minutes further away. Would definitely recommend Dr G and his team.

Jul 10, 2021

Perfect experience and very professional service. This is my first time seeing Dr. Gustafson, and this is the most in debt eye exam I have ever had. Very detailed and the doctor explained everything to me. He has the most updated equipment I have seen and the office is updated and a great environment. The staff is professional and extremely helpful. When my glasses arrive I will have the best vision I have had in many years, thank you to Dr. Gustafson and his employees.

Jul 9, 2021

Gustafson’s Eye Care is a top notch clinic for eye care! From my initial phone call t through my entire first visit; the service was excellent! When I first called; Sarah was very friendly, patient and so helpful! She’s an exceptional first contact staff member for all new patients and those returning. Dr. Hutchins went above and beyond as an eye doctor and I felt very comfortable during my first visit. I have already spoken accolades about Dr. Hutchins and the entire staff to others I know. My only regret is that I’ve lived in Palatine 45 years and hadn’t gone here sooner. This was my first visit to Gustafson’s; but I am looking forward to working with this staff in my future eye care. It truly is the best Eye Care Clinic I’ve ever been to. I highly recommend Gustafson’s Eye Care Clinic!

Jul 8, 2021

I have been a patient for over 20 years. The visits are always on time, thorough, and conducted in a comfortable, calm, manner. From start to finish the experience is A+ Dr. Gustofson also carries very stylish glasses with personal that do an excellent job of pairing me with choices that that work well for me.

Jul 7, 2021

Everyone in the office is very welcoming and thorough. The Doctor explained everything to me in detail. I

Jul 5, 2021

Team was very courteous. Dr. Was amazing. Friendly, Took his time and explained in detail. Also had a very fun personality.

Jul 2, 2021

Have been going to Dr Gustafson for years and will continue to do so. Great service and his staff is awesome. Highly recommend.

Jun 26, 2021

Staff is professional and friendly. They’re also very prompt. I highly recommend them.

Jun 25, 2021

The staff and experience from start to finish is an A PLUS! Rachel and the rest of the staff treat their patients like family!

Jun 18, 2021

Great service and friendly staff. Dana, Cheryl and Dr. G are awesome!

Jun 18, 2021

Everyone was so pleasant and helpful. I had a very positive experience which has been a challenge recently.

Jun 17, 2021

Very professional and knowledgeable

Jun 17, 2021

The apps are great for reminding appointments.

Jun 14, 2021

I have been going to Dr. Gustafson for about 30 years . . . before he had his own practice. That sums up how happy I am with him. I never liked any of the eye doctors that I saw before him . . . none of them seemed as competent, or thorough. The support staff is great . . . Dana, Cheryl, etc.

Jun 12, 2021

I appreciate how quick they got me in for an eye issue! Took great care of me!

Jun 12, 2021

Very comfortable professional staff. Excellent personal care

Jun 10, 2021

Great staff. Takes the time to listen and address any of your concerns

Jun 5, 2021

I love everyone in the office - they are very helpful and know their products and can answer any insurance question.

Jun 3, 2021

Excellent on time care. After a 25 year plus relationship with my previous doctor I would frequently find myself sitting in the waiting room for one hour plus. Not with this office. The team is great here.

Jun 2, 2021

Great experience as new patients

Jun 2, 2021

The staff was very friendly and helpful. I haven’t had my eyes checked in years and they helped me through every step of the process. My husband was so impressed he’s thinking of switching doctors

May 29, 2021

Dr. Gustafson is only doctor I trust. He has continuously year after year taken the time to make sure my contacts are the correct fit and prescription. Will not go anywhere else!!

May 26, 2021

GEC takes great care in adhering to Covid safety protocols which is important to me. They have great service and an ability to insure whatever problem you have is investigated and solved ASAP.

May 26, 2021

Appreciate the amount of technology used during my eye exam. A computer can probably do a better job of dialing in on my prescription!

May 26, 2021

Staff are courteous, professional and helpful.

May 26, 2021

The staff explained the procedure very clearly and took her time doing the exam. Thanks for your patience 💐

May 24, 2021

I have known Dr. Gufstason for more than 25 years. No better place to go than Gufstason Eye Care.

May 22, 2021

Everyone that works here is friendly, helpful and accommodating. Great place for eye care!

May 15, 2021

Great service. Great staff. Dr. Gustafson is one in a million.

May 11, 2021

The women at the receptionist desk. Ignored me standing right in front of her for about 5 mintues. Then said oops I didn't know it was your first time before having me fill out your new patient form.

May 10, 2021

Excellent service. Competent and friendly staff.

May 10, 2021

This was my first visit to Gustafson's. I was welcomed as if I had been a patient for years!

May 9, 2021

Dr Gustafson is wonderful

May 5, 2021

You couldn't expect more prompt and courteous service.

May 5, 2021

Staff is friendly and professional. I was seen promptly and received a very thorough exam. Dr. Gustafson explained the results of my exam, answered my questions and was generous with his time, never making me feel rushed. No hard sell in choosing frames, just helpful assistance. Excellent experience.

May 5, 2021

We arrived for our appointments 20 minutes early. My wife went in right on time and was done 30 minutes late. I am not complaining because she had seious eye problems. I wwnt in 25 minutes late but was done 45 minutes later. All in all it was very good.

May 1, 2021

A great experience from a great staff. Felt very comfortable during the exams and very pleased with choosing my new glasses. Highly recommend you visit them for you next exam and choosing your next pair.

Apr 30, 2021

Dr. Gustafson was willing to consult with me several times after office hours...that is above and beyond and I am grateful! The support staff is so amazing and helpful!

Apr 28, 2021

Everybody in the office is always friendly and efficient. Dr. Gustafson is always thorough, friendly and helpful. I missed Cheryl this time and she is always a delight. The are all also professional.

Apr 16, 2021

Friendly, professional and extremely knowledgeable staff. Always welcoming and very caring about my personal eye care. They are so good that I travel from Cleveland, Ohio to see Dr. Gustafson every year. I've been doing that for 17 years now and counting.

Apr 16, 2021

Explained everything well I felt comfortable asking questions.

Apr 12, 2021

I was very happy with the services I received.

Apr 6, 2021

I can’t say enough of about this practice! The ladies at the front, the techs, the doctors, etc. everyone here is always so nice and extremely knowledgeable. It is never hard to find an appointment time that fits my schedule. I would recommend them to everyone!

Apr 5, 2021

Dr Oliver and her team were stellar! This was my first appointment and the entire experience was seamless. I highly recommend this office!

Apr 3, 2021

Friendly & professional as always, explaining tests performed and reason for each one is well done.

Apr 3, 2021

Friendly helpful and knowledgeable staff. Doctors and Technicians take time with patients and are very informative. Front office staff is always very helpful

Apr 2, 2021

Pleasant & professional staff make me feel like a valued patient.

Apr 1, 2021

The staff is very friendly and knowledgable, I did not have to wait forever for the staff to see me.

Apr 1, 2021

Cheryl and Dr. Gustafson do a great job of explaining the health of your eyes and they both have a great bedside manner. They are both intelligent and personable.

Apr 1, 2021

Very friendly and COVID safe. They answered my questions and explained everything that was way to understand.

Mar 20, 2021

Great team and really exceptional customer service and professional knowledge

Mar 18, 2021

Everyone is so friendly. They take there time and explain everything very well.

Mar 18, 2021

My experiences with Gustafson Eye Care have always been very good. The staff is very helpful, friendly and professional. I have confidence in Dr. Gustafson and would recommend his practice without hesitation.

Mar 18, 2021

Highly impressed with the Office, staff especially Dr. Oliver extremely knowledgeable

Mar 17, 2021

I have been a patient at Gustafson Eye Care for over 20 years. I will always recommend Dr. Tom to friends and family. This review is based solely on my experience bringing in my son for his first contact lens training. He has been begging for contacts for a year and while my husband and I were tentative, we agreed to give it a try. While the person sitting with him was kind, I felt she did not offer any kind of training to help him. She handed him the contacts and asked if he ever opened a fruit cup and told him it was 'like that'. From there on, I found myself helping my son and explaining to him how to look at the lens, hold the lens, giving him pointers on how to put the lens in, etc. It was frustrating and quite frankly awkward to sit there as I thought the person doing the training would take the lead, as I would assume they are more so the expert in this field. She did say a few things about holding your eye lid open, but really she sat and just watched, little to no guidance, at all. He is 9 years old, he most definitely needed 'training'. She may work great with teens, but as a mom of a younger child (and former teacher), I beg of you to please not have the same person who was with us, work with younger kids. Ryan is our child is does not get frustrated easily and has a 'can do' attitude, not much rattles him. He was frustrated throughout the 'training'. I am totally aware that many do not leave with contacts, and I was not expecting it to go one way or another, I was frustrated and sad for my son. He left in tears and he left with never wanting to try for it again. This is a child who has begged us to take him for contacts for over a year now, and the last few months every single day. I am not one to complain; this is a hard review to write, but I feel strongly though that our experience needed to be addressed, as I would not want any other young children to have a similar experience.

Mar 12, 2021

Friendly, thoughtful and caring people who truly want to help! I always feel uplifted after being here.

Mar 4, 2021

Very current technology! Dana really knows how to navigate insurance!

Mar 1, 2021

I feel confident in their ability to treat my eyesight with the utmost care.

Feb 26, 2021

Great personal attention and expertise.

Feb 25, 2021

I always feel like I am treated as family - they take a personal interest in me - I’m never treated as just a number. And with the pandemic, I felt very safe with protocols they have in place!

Feb 25, 2021

Dr G and staff are always very kind and helpful, we never feel rushed out of the office as if we were just a number.

Feb 24, 2021

The opthalmologist and doctor were very professional and very thorough. I really recommend this eye doctor.

Feb 19, 2021

I think all the people at Gustafson’s Eye Care are great. They are very friendly. They think out side the box for care and dilution

Feb 18, 2021

Everyone was very nice. They explained the situation well.

Feb 17, 2021

Great staff, comprehensive check and mostly on time.

Feb 12, 2021

The service is excellent and the staff are incredibly accommodating to help make your experience efficient, economical and pleasant.

Feb 9, 2021

This was my first time at Gustafson Eye Care, and I have to say that I was very impressed with Dr. Rachel Hutchins. She was very thorough, focused and friendly. She found the problem and it treated it accordingly. She seems extremely knowledgable. The desk staff were friendly and accommodating. The waiting area is very nice, clean and comfortable. They do a great job at social distancing and disinfecting. I would highly recommend them.

Feb 9, 2021

Love Dr. Gustafson and all employees in the office! Great service, very helpful.

Feb 9, 2021

Everyone is so nice and accommodating. I was made to feel important as a patient by getting in to see a doctor right away. The exam was thorough and not rushed. Everything was explained to me. I also felt safe as everyone respected mask wearing.

Feb 9, 2021

Have been going to Gustafson Eye Care for over ten years. Love the service. Professional and friendly. Would highly recommend!

Feb 9, 2021

Been coming to Dr. Gustafson for 15 years or so. Everyone in his office has always been friendly and very helpful even as they have grown.

Feb 4, 2021

I trust the doctors and other staff members - professional with up to date treatments. Dana is terrific at finding the right frames for my face & style.

Feb 1, 2021

I am new to the office and I think it is great. Starts with the ladies working front area who are so nice. Anyone I’ve had to deal with has been professional and great. Dr Hutchins is amazing.

Jan 31, 2021

Fast, and friendly staff

Jan 30, 2021

Staff is awesome and I love Dr. Gustafson!

Jan 28, 2021

Gustafson's meets all our Family Eyecare needs. We have been going to Dr. Gustafson's office for over 10 years. His clinical and support staff have been so helpful and professional.

Jan 27, 2021

Very friendly staff and doctor, I always feel like they have done a thorough job checking my eyes.

Jan 21, 2021

Was an exceptional medical office visit from start to finish

Jan 19, 2021

Great service and pleasant staff! They take time with you and answer questions right away.

Jan 19, 2021

Gustafson Eye Care takes care of my whole family and the entire office really puts in the extra effort to make sure we get the care we need. I highly recommend them!

Jan 13, 2021

Always a good experience coming here! Friendly and caring staff - thorough and most up-to-date testing.

Jan 8, 2021

The best of the best. Dana is incredible, the assistants are amazing and the doctors are kind AND experts. Great combination. Highly recommend.

Jan 7, 2021

Great optometrist, and great office!

Jan 6, 2021

I have a real phobia about doctors of any kind and they put me at ease and made me very comfortable. They were very kind.

Jan 3, 2021

Great service, friendly and knowledgeable staff, thorough exams, good selection of frames. Wait time for Dr. sometimes a bit long (15-30 minutes).

Dec 31, 2020

I have come here for years knowing I will get a thorough exam in a safe, friendly environment. The selection of glasses is extensive, up to date and fashionable. I highly recommend Dr. Gustofson and excellent staff

Dec 30, 2020

We have been patients of Dr. Gustafson and staff for years. We wouldn’t trust our eye health to anyone else. Staff is courteous, helpful and knowledgeable.

Dec 22, 2020

Everyone was great, friendly and so helpful!

Dec 21, 2020

Everyone at Gustafson Eye Care is so professional, personable and helpful. They are very patient and want to ensure you are completely satisfied with your glasses, contacts, etc...

Dec 19, 2020

I have total trust in the Drs and staff. I leave the office knowing I had a thorough exam. And, on top of that, the staff is very cordial and friendly.

Dec 18, 2020

My experience at Gustafson was outstanding! Every person I encountered was friendly and professional, they were one step ahead of me with every service detail, and I have no doubt the glasses they are preparing for me will be perfect. I am also confident that if by chance, there is anything I am unhappy with, they will bend over backward to satisfy me. Also, their COVID protection measures were complete without being overbearing. Thank You

Dec 18, 2020

Excellent, caring and efficient.

Dec 17, 2020

Had a possible emergency situation on a Friday night. The callback from the doctor was less than 10 minutes. Dr. Gustafson talked me through what was likely happening (not an emergency!) and made sure I was seen first thing Saturday morning. Dr. Oliver's exam was thorough and her patience with me on a busy Saturday morning was very appreciated!

Dec 14, 2020

On time..concerned..friendly...neat facility..a very comfortable experience.

Dec 12, 2020

Gustafson Eye Care goes above and beyond to make you feel safe and comfortable. The staff are professional, friendly and knowledgeable. I highly recommend Gustafson Eye Care.

Dec 8, 2020

Staff was very pleasant, explaining different testing that was being done. Dr Oliver was great, explaining next steps in treating dry eye problem.

Dec 5, 2020

I’ve been a patient for many years and have always been very happy with the excellent care. The office staff is outstanding.

Dec 5, 2020

Great staff that provides awesome service

Dec 5, 2020

This staff is so professional and accommodating! We always feel very taken-care-of after our visits. They really want what is best for us!

Dec 4, 2020

Nice office, friendly, helpful staff and current equipment.

Dec 4, 2020

Great services all around.

Dec 3, 2020

Kind,courteous,efficient thanks.

Dec 2, 2020

My wife and I have had two exams and have had a pleasant experience both times. We wiere pleasantly surprised with the treatment we received by the staff and Dr. Hutchins. SOOOOO much better than our previous doctor.

Nov 19, 2020

First visit and was very impressed with the entire staff.

Nov 19, 2020

Great service from great people.

Nov 17, 2020

Gustafson Eye Care makes you feel like family. They are kind, professional and knowledgeable. I highly recommend to anyone looking for eye care.

Nov 11, 2020

Doctors and staff are friendly and helpful. They take care of eye infections, eye allergies, eye exams and glasses. This is the provider I trust and have recommended to others.

Nov 10, 2020

Always a friendly and professional experience with this team. Thank you

Nov 6, 2020

The unwavering friendless and professionalism from every level that I have experienced over the 7 years is why I keep coming back to Gustafson Eye Care. The really do care about your eye care AND have frame styles to satisfy everyone' s tastes!

Nov 6, 2020

I would seen promptly for my appointment. Very thorough exam by tech and Dr. Gustafson.

Nov 6, 2020

Friendly staff and very thorough exam

Oct 30, 2020

All the staff and doctors are so caring, professional and yet personable. A hard combination to find!

Oct 10, 2020

The staff and care are always top notch

Oct 10, 2020

You will be hard pushed to find friendlier or more professional staff

Oct 9, 2020

Every single staff member is so very friendly, patient and helpful. I never have to wait....the office and exam rooms are super clean and bright!!

Oct 8, 2020

Very professional and I feel comfortable there.

Oct 6, 2020

Dr. Gustafson is very thorough and professional. His office has hired a new doctor who deals solely with dry eyes, and their office is up-to-date with the newest equipment and technology. Dana is very helpful in purchasing new glasses. When my glasses needed repair, they have been most helpful, replacing scratched lenses for no cost.

Sep 29, 2020

Waiting and waiting, and waiting..................4pm appt, Sheryl took me right away to do the initial screening - vision / eye mapping/glaucoma. then taken to exam room to wait for Dr Gustafson , that was at 4:20pm. So going quickly, I'll be done before 5, or so I thought. Then I waited until 4:53 . 30 minutes sitting & waiting. So you lose a star for that. Its funny but its exactly the same thing that happened a year ago during my last appt. Oh well, but the people are extremely nice and Professional and I trust Dr T. Gustafson ! Worth the wait !

Sep 23, 2020

A very safe environment. The technician and Dr Oliver explained everything the tests and results. The staff is courteous, friendly, considerate and helpful choosing glasses. I have recommended the office to my daughter and her children are patients in your office.

Sep 19, 2020

Good service with each visit

Sep 13, 2020

Very nice office atmosphere and thorough exam.

Sep 12, 2020

Best eye doctors and staff members ever!....I think I have seen almost every doctor and I can't even choose which one I like the best because they are all fabulous! The first time I walked in the office, I thought I was being punked. Everyone was SO NICE and professional, I honestly was not used to being treated so nice and so special. Every time I leave their office, I feel like I'm in a better mood. I honestly can't say enough positive things about this wonderful group of professionals.

Sep 10, 2020

Safe, knowledgeable, latest equipment and amazing staff.

Sep 9, 2020

I am very pleased with the service provided by Gustafson Eye Care and would recommend them to friends and relatives. The entire staff is professional, friendly and provide a detailed exams during my visit.

Sep 8, 2020

The drs are very knowledgeable and personable. The staff helpful! I felt very comfortable there. I also appreciate that they have the latest technology and equipment which provides a more efficient assessment.

Sep 5, 2020

They have the latest equipment so there is no need for dilation eye drops! The staff and doctors are amazing! Great selection of glasses too!

Sep 3, 2020

I have appreciated Dr. Gustafson’s time to talk you through your individualized appointment. He has a terrific bedside manner, which allows him to be thorough & explanatory, all while in conjunction with genuinely friendly. We’ve always been impressed with the customer service.

Sep 2, 2020

always enjoy and feel confident about my visits

Sep 2, 2020

I am suffering from pink eye symptoms which includes a broken blood vessel. I appreciated Dr. Kelly Oliver’s friendly, caring & Professional attitude towards me. She took the time to ask me questions, carefully examine my eyes and then clearly explain her diagnosis to me. She supplied me with a Prescription for antibiotic eye drops and further care instructions to help relieve the uncomfortable symptoms. She answered all of my questions. The front desk staff were also friendly and helpful. They had protocols in place to help prevent the spread of Covid-19 which included wearing a mask, temperature checks upon arrival, signs to social distance and the office was very clean. I would highly recommend this Dr. and staff to anyone.

Aug 31, 2020

Felt comfortable with the staff and the care provided

Aug 30, 2020

High quality, professional care. Dr. Gustafson is very knowledgeable and passionate. I feel very well cared for in this practice and highly recommend them to anyone.

Aug 26, 2020

From the phone call to the clinic, to the personal care, to the exam and recommendations, everything was exceptional! Dana, at the front desk, is outstanding! The clinic is very professional. but that does not restrict the enjoyment of the experience!

Aug 26, 2020

Staff is very friendly and explained everything perfectly for me to understand. I highly recommend using Gustafson eye care

Aug 21, 2020

The friendly and professional staff here never fail to go out of their way to make my appointments pleasant. The offices are clean and up-to-date with test machinery. They always make sure I am not paying more than I should be for services and eye wear.

Aug 20, 2020

Dr. Gustafson and his staff are totally professional, knowledgeable and friendly. I have been going to the practice for years and would not go anywhere else. Not only is vision checked, but modern technology is used that can uncover a variety of illnesses.

Aug 19, 2020

Everyone is so nice, helpful, and smart!

Aug 13, 2020

Dr. Kelly Oliver is beyond amazing! She is very thorough, attentive to her patients, listens, answers questions, and really exudes a warm, caring personality. I had 100% confidence in her expertise and professionalism. Darin, who did the eye tests was also so friendly and kind. Actually, even the woman who first greeted me when I arrived was energetic and friendly. I highly recommend Gustafson Eye Care. What a positive experience. Thank you.

Aug 8, 2020

Everyone at the office is extremely friendly and knowledgeable. They are also great with kids! My girls love going to their yearly eye exam!

Aug 7, 2020

Great staff, complete services along with clear and concise explanations when requested.

Aug 6, 2020

Have known Dr. Tom for over 30 years and do highly recommend his practice.👍

Jul 31, 2020

Great staff - friendly & professional.

Jul 30, 2020

Friendly and attentive staff. Have gone here for 5 years now and will continue to do so!

Jul 25, 2020

My visit is has always been timely. Everyone is courteous and friendly.

Jul 24, 2020

I cant imagine going anywhere else for the rest of my life. The staff is so friendly and genuinely cares about your health. I love it here!

Jul 22, 2020

Awesome practice. Great people. This group is second to none

Jul 22, 2020

Very help- answered all my questions about eye sight during pregnancy.

Jul 21, 2020

my provider was excellent she is such a personable young lady, and helped me.

Jul 21, 2020

Everybody is very nice and they good work!

Jul 17, 2020

I have been going to Gustafson Eye Care for some years. If I wasn't happy with their service I wouldn't have stayed with them. I would recommend them to everyone.

Jul 16, 2020

Safe secure environment, with excellent knowledgeable staff ,5Star experience!

Jul 16, 2020

Friendly and competent staff! Team is always courteous and helpful. Facility is clean and limited wait times for appointments scheduled

Jul 16, 2020

The entire staff is friendly and knowledgeable.

Jul 15, 2020

Gustafson Eye Care IS A VERY PROFESSIONAL TEAM OF DEDICATED SPECIALISTS READY TO ASSIST IN YOUR PREVENTATIVE EYE CARE. NICE FACILITIES, FRIENDLY ASSOCIATES AND EXCELLENT BRANDS OF EYE GLASSES.

Jul 15, 2020

The staff is extremely nice and friendly and always go above and beyond!

Jul 15, 2020

Dr. Gustafson’s office is doing an amazing job during this crazy pandemic. I was absolutely impressed by the office’s attention to detail.

Jul 11, 2020

First visit and all went smoothly. Very pleasant experience!

Jul 3, 2020

Gave whatever time was needed, answered all questions with expertise, highly professional eye care.

Jul 2, 2020

They are great! My family has been going there for years. The staff is always friendly and professional.

Jul 2, 2020

Great customer care! Excellent medical and insurance knowledge.

Jun 29, 2020

Sending my sister Christine Vogel to you for possible appointment with Rachel Hutchins. She is great & spent a lot of time with me as a new concerned patient. Thanks for getting me in so quickly!

Jun 25, 2020

Love everyone ! Dana rocks! But the entire team is amazing !

Jun 25, 2020

Love coming to a small local business. They treat you like family and care about your needs. They also make sure you look good in your glasses!

Jun 21, 2020

Good visit. Did not go over the top for COVID prep but still made you feel safe by taking your temp. Great office with great staff. Been going to these guys for many years.

Jun 19, 2020

Everyone in the office is extremely professional and takes the time to work with you and explain the visit and insurance benefits

Jun 19, 2020

I like the messages to remind us of near term appointments.

Jun 13, 2020

I found Gustafson Eye Care while trying to correct an unhappy purchase at a mall optical store and the replacements from Gustafson Eye Care were perfect as soon as I put them on. I've been a client of Gustafson Eye Care now for about 25 years and have been happy with the quailtiy and service every time I go there.

Jun 12, 2020

Very well prepared for the new normal

Jun 5, 2020

The staff is very professional, friendly and provide great customer service. I would not hesitate to recommend Dr. Thomas Gustafson and his practice.

Jun 3, 2020

I just love you all! You are the best eye doctors I’ve had in over 60+ years!

Mar 11, 2020

I am always happy with service at Gustafson Eye Care. I recommend them to people all the time. Tried several places after we moved but came back to Dr. Gustafson.

Mar 11, 2020

I have recommended and will always recommend Gustafson Eye Care.

Mar 11, 2020

group company and great people make this office great to visit annually

Mar 11, 2020

Stellar from start to stop. Got me in on short notice due to a cancellation. Everyone was extremely friendly and welcoming. The tech that took me for my initial procedures was awesome, as was Sara (sp?) w.hen I first arrived. Dr. Gustafson made me feel very comfortable and explained everything, and was very friendly.

Mar 7, 2020

Everybody is friendly there. It’s very quick and good service. I would recommend this place.

Mar 3, 2020

Very friendly staff, have up to date eye equipment and they perform a thorough exam

Feb 29, 2020

Dr Gustafson and the office staff are amazing! Very friendly and clean environment. Everyone takes the time to explain everything and they'll even assist in selecting glasses when you get stuck

Feb 29, 2020