Reviews

On time. Dr spent a lot of time with me during my visit. Front desk & Cheryl? were very helpful.

Dec 10, 2023

Always a great experience

Dec 10, 2023

Very nice staff easy to understand

Dec 7, 2023

Staff is friendly, knowledgeable and helpful. My issues and concerns related to my vision are addressed with practical recommendations and solutions. New frames and prescriptions are spot-on.

Dec 4, 2023

Friendliness and competence of staff.

Dec 2, 2023

Everyone was friendly and knowledgeable.

Dec 1, 2023

Alway willing to do whatever it takes to be sure I can see:)

Dec 1, 2023

Everyone is pleasant and helpful. The doctors are very thorough!

Nov 29, 2023

Great people at every level. Friendly, helpful and kind!

Nov 23, 2023

Gustafson Eye Care is the total package! Amazing doctors and staff who take their time and treat the whole patient.

Nov 21, 2023

We have been provided with eye care by Tom Gustafson for years. The service and care has been excelent.

Nov 20, 2023

I was very happy with the service overall

Nov 20, 2023

I have been going to Gustafson Eye Care for 20+ years and have always had a positive experience. All staff are very professional as well as personable during each visit. I never feel rushed during my appointments and feel the doctors encourage discussion when a potential problem occurs. Highly recommend this practice for the exceptional service they deliver!

Nov 18, 2023

I have gone to this facility several times to have my contact lenses fitted properly. Each time the staff are friendly, courteous, professional, and helpful. I am treated with respect and my reports are always heard and the staff tries very hard to make sure I have what I need to have a good experience. The doctor is always professional, takes time with me to ensure that my lenses are fitting properly and that my vision with them is as good as it can be. She makes every effort to tweak the prescription or fit so that I have the best visual clarity and the most comfortable fit. They are not satisfied until I am satisfied. I would recommend this business.

Nov 18, 2023

Very friendly staff and Dr. Gustafson is very thorough.

Nov 17, 2023

Very professional good costumer service

Nov 16, 2023

very friendly and informative about diagnosis

Nov 15, 2023

Very friendly, very helpful and very thorough! Could not have been more pleased.

Nov 13, 2023

Great staff, friendly and efficient from the front door to the doctor’s office.

Nov 11, 2023

Highly recommend Gustafson eye care. Wonderful, caring doctors and dedicated staff!!

Nov 7, 2023

EVERYONE is knowledgeable and wonderful!!

Nov 4, 2023

Love love love Dr. Hutchins!

Nov 3, 2023

Quality care, conveniently located with friendly, professional staff.

Nov 3, 2023

The doctor and staff answered every question I had. Very friendly and helpful.

Nov 3, 2023

Super staff..great informative talk with Dr., nice selection of glasses.

Nov 2, 2023

Everyone was kind and accommodating. All my concerns were addressed and resolved to my satisfaction.

Oct 30, 2023

Long time patients. My family has been long time patients and we're very happy with the practices.

Oct 30, 2023

Outstanding professional service ... best eye care ever received. Administrative team is also very qualified, and customer focused. This is the place to go for eye care in Palatine. Thank you.

Oct 27, 2023

I have been going to Gustafson for years. They treat me well, from the front desk to the final product whether it is glasses or contacts.

Oct 27, 2023

Dr. Gustafson and Cheryl, his assistant, along with the desk staff, are always supportive and helpful. They take time to answer my questions and the care and tests I receive address my needs.

Oct 20, 2023

You took care of my wife. Now you are taking care of me

Oct 19, 2023

Best eye care I've ever had.

Oct 19, 2023

Dr Gustafson spent time explaining my current eye condition answering all my questions and concerns. There was no rush, professional, and respectful. I wish all health care professionals were more like him.

Oct 19, 2023

Professional and personable- what more can you ask for? Everything is explained in detail and they are very responsive to any concerns. Highly recommended!!

Oct 18, 2023

Very friendly and professional staff. Treat you as a valued customer. I was early for my appointment and they did not make me wait. Careful and thorough assessments. Really care about the patient and want to make sure that glasses/contact lenses are perfect and the patient is satisfied.

Oct 7, 2023

Dr. Oliver is the best. She is very thorough and genuinely concerned for her patients. I would highly recommend Dr. Oliver and the entire practice.

Oct 5, 2023

Dr. Hutchins and the entire staff are great. Attentive to your needs and going the extra mile to make sure you are treated well and needs are met.

Sep 29, 2023

I had a lacerated cornea which I incurred while trialing a contact. Not because of the fit of the lens but because I had trouble removing the lens. They got me right in within 20 minutes and Dr. Gustafson examined me. What a great team. ♥️

Sep 27, 2023

I needed an emergency appt because I was starting a new job shortly. You were able to help me quickly and your prices were also very reasonable.

Sep 26, 2023

All staff and doctors are wonderful and caring

Sep 24, 2023

Extremely caring and experienced staff. Have gone there for years.

Sep 23, 2023

Been seeing the Dr. Gustafson for a long time will never change

Sep 22, 2023

THE STAFF CARES ABOUT YOUR WELL BEING.

Sep 22, 2023

Great eye doctor and staff!!

Sep 21, 2023

As this was my first visit, I was very impressed with everything! Dr. Oliver was very patient and knowledgeable, and Cheryl, her tech, was great. Also, Yvonne really helped me to find the new frames I needed! Really appreciated everyone!

Sep 21, 2023

The doctors and staff are great

Sep 18, 2023

Everyone there is very professional and friendly.

Sep 17, 2023

Always do your best to get patients appt when they have a current issue that needs addressing.

Sep 16, 2023

They had an opening and took me right away and met my needs promptly.

Sep 15, 2023

Friendly and professional. Dr. Oliver explained everything so I could understand what's going on in my eyes.

Sep 14, 2023

Great eye practice - efficient, professional.

Sep 14, 2023

Always top notch in all respects.

Sep 14, 2023

Staff and doctor were great! Knowledgeable and professional!

Sep 14, 2023

Great people and friendly atmosphere

Sep 13, 2023

The staff and doctors here are truly exceptional. I felt taken care of and cared for the moment I walked into the door. Staff here are so helpful and kind.

Sep 11, 2023

I am so grateful that I stumbled across this practice. I always feel seen & heard regarding concerns, and I always receive such helpful care & recommendations. Whether you like it or not, you have me as a patient for life. I tell everyone to go to GEC and they all love you. Too bad I can’t work on commission!

Sep 9, 2023

Everyone is so personable, helpful and knowledgeable that appointments are a pleasure. And the glasses work great! They are the only eye doctor I’ll ever use.

Sep 9, 2023

The staff is amazing and pleasant. Dr Kelly is awesome as well.

Sep 4, 2023

Everyone is very helpful and friendly. They take time to explain test results and answer all questions.

Sep 2, 2023

Very nice. Organized and professional.

Sep 1, 2023

Have been coming here for years am very satisfied with everyone here.

Aug 31, 2023

Friendly professional staff. Competent examination-careful and precise. Works cooperatively with the patient on the best treatment plan.

Aug 28, 2023

I don’t recommend any doctors to any one.

Aug 25, 2023

I really appreciate your team.

Aug 24, 2023

Dr. G and his great colleague agreed to see me right away during an eye emergency and provided excellent care. I am so grateful.

Aug 19, 2023

Immediately helped on a reoccurring removal of ingrowning eye lashes. They really try to make their schedule fit mine!

Aug 14, 2023

Everyone is very friendly and efficient!

Aug 12, 2023

Everyone is very professional, friendly and knowledgeable. What more can you ask for?

Aug 7, 2023

awesome staff and doctors!!! Dana is amazing and goes above and beyond to help you!!!!

Aug 5, 2023

I have recommended and continue to recommend Gustafson to people with a mix of needs, from complex medical conditions to good eyes getting old. Always a great experience.

Aug 2, 2023

Great office with friendly and knowledgeable staff. My overall review will depend on the insurance processing. I have VSP insurance and Medicare. Last year there was a problem processing through multiple carriers.

Aug 2, 2023

As a first time patient, I was pleased with the check-in process and how quickly I was seen. The examination process was thorough and complete. All of the staff were friendly, professional, and took good care of me and made sure that all my questions were answered. Dr. Hutchins did a very thorough examination and she discussed her treatment plan with me to ensure I agreed. I will be glad to return for my next visit.

Jul 26, 2023

Dr. Gustafson is very friendly and professional. He answers all of my questions thoroughly.

Jul 21, 2023

Very good service and personal touch

Jul 13, 2023

My experience was wonderful. Dr Kelly Oliver was very nice. She is so knowledgeable and answered any questions I had. Front desk was very helpful.

Jul 10, 2023

I like Dr. Gustafson because he takes the time to answer your questions, while not making you feel as though he is rushed. He must allow ample amount of time within his own scheduling, because he certainly pays attention to details and gives extremely thorough, individualized care.

Jul 10, 2023

I was very impressed with the the friendly staff, but most of my all by the fact that I was not forced to get a new prescription, to me, that’s a very honest Dr., and for that, I am very happy. Thank you for the opportunity to state my opinion.

Jul 10, 2023

The staff is friendly and helpful they get right to working on you so your not sitting there waiting they make sure you are comfortable

Jul 1, 2023

Very friendly, professional office.

Jun 30, 2023

Dr Gustafson and his staff are wonderful. always willing to answer any questions you might have.

Jun 30, 2023

Entire staff is the best. Doctor Hutchins is the best! Been seeing her for years.

Jun 21, 2023

The doctor was very attentive and thorough. She took the time to answer all of my questions and explain various options. Front desk consultants were very friendly and helpful in finding the right frames.

Jun 20, 2023

Everyone was great, especially Dr. Oliver! They are so patient, gave me all my options, and answered all of my questions. They were very patient and kind. I definitely recommend them.

Jun 15, 2023

The staff, especially Dana the office manager treat me like family. I had an eye issue the other day and they squeezed me in that day 45 minutes later. Comcast has the worst customer service and Gustafson eye care has the best customer service. They are experts and very professional - nice too!

Jun 8, 2023

I was treated very professionally and personably.

Jun 7, 2023

Excellent service from beginning to end.

Jun 5, 2023

Tom and his staff are great!

Jun 3, 2023

Friendly, fast and professional.

Jun 1, 2023

Doctors and staff are pleasant, helpful and thorough. My quetions are answered completely.

May 29, 2023

Very nice staff and the doctor took a lot of time to talk to me & answer any questions I had

May 25, 2023

I'm Happy and confident with Dr. Hutchinson.

May 19, 2023

Very friendly, prompt service. Thorough explanations.

May 15, 2023

Staff is always prompt with appointment times and very friendly.

May 15, 2023

Receptionists were cold and rude.

May 15, 2023

Friendly staff, the Dr Gustafson is very professional, caring and explains his findings during the exam .

May 4, 2023

Your service was greatly appreciated

Apr 28, 2023

I have been going to Dr Gustafson a few years now after moving to Palatine and always feel the quality of diagnosis and services is very professional and so I feel confident recommending this location!

Apr 22, 2023

Very efficient and thorough- took time to answer my questions

Apr 22, 2023

The doctor and assistants were very kind and informative. I always learn something new when I have my eyes examined from them.

Apr 20, 2023

I thank everyone for getting me in for my emergency visit.

Apr 20, 2023

Excellent staff, doctors and facility. Clean, crisp, friendly and caring..

Apr 19, 2023

The entire staff at GEC made me feel comfortable. Got me in quickly with an eye injury. Dr. G used the utmost caution and referred me to a corneal specialist and got me in last minute to see them on Good Friday. Dr. G even called to follow up later that evening. What a truly caring person.

Apr 9, 2023

Immediate attention to patients discomfort.

Apr 7, 2023

Been going here for years. Always professional and friendly and helpful. Highly recommend!

Apr 5, 2023

Got in the day I called… rarity these days…and was offered a state of the art technique that was non-invasive…it worked wonderfully.

Apr 3, 2023

Friendly and Knowledgeable Staff

Apr 3, 2023

Personal is polite and friendly. Doctor takes the necessary time to listen to his patient concerns. Provide options as well.

Mar 29, 2023

Very Professional and helpful. All the staff is friendly and knowledgable. They are willing to sit down with you and answer all questions and concerns.

Mar 29, 2023

The staff was professional and helpful and I appreciated the updated technology. I usually dread going to the eye doctor because of a childhood injury that has given me a strong reflex against anyone coming toward my eyes. But this visit was great. Hardly any flinching :)

Mar 27, 2023

Everyone is always helpful and have made it easy to get quick appointments with eye problems.

Mar 27, 2023

Dr. Oliver was very kind and through in her explanation

Mar 24, 2023

Everyone is very polite, and Dr. Oliver gave me a through eye exam.

Mar 23, 2023

Awesome customer service, staff and Dr. Gustafson were terrific !

Mar 23, 2023

My whole experience was lovely. The only thing was their schedule was very busy and it was not easy finding a date that I wouldn't have to take off work. Other then that I was very pleased with the staff and my exam. I would definitely recommend Dr. Gustafson.

Mar 20, 2023

I like the experience and expertise of the people here. They explain what they are doing and are very caring.

Mar 17, 2023

I just recommend someone who did come in to see Dr. Gustafson. Everyone is professional and caring.

Mar 16, 2023

Always informative and friendly. The very best!

Mar 14, 2023

Dr. Gustafson is awesome! Clean facility, friendly staff, quick and easy!

Mar 13, 2023

Dr. Gustafson and his staff were excellent in getting me in right away with my eye issue. Great service and pleasant staff. I highly recommend visiting Gustafson Eye Care for you vision needs..

Mar 13, 2023

I just really appreciate walking in for my yearly appointment with a friendly greeting and never waiting for more than a minute or two to get started. It’s always clean and organized as you go thru the various areas for different yearly tests. Staff has always been inviting with plenty of confidence and knowledge conveyed to the patient. Dr Gustafson has built himself a practice to be proud of.

Mar 10, 2023

Consistant professional service from Tom and his staff

Mar 9, 2023

The techs & doctors are great!

Mar 9, 2023

Very friendly office and Dr Gustafson is a great guy and eye doctor.

Mar 6, 2023

Very professional team at Gustafson Eye Care

Mar 3, 2023

Always professional courteous service. Staff and Dr Gustafson.

Mar 2, 2023

Dr Oliver is great! She is very thorough and patient.

Feb 23, 2023

The reviews did not disappoint:). I had a wonderful visit at Dr. Gustafson's office. They explained everything very well, were personable, and I left feeling great. I would definitely give them a try!

Feb 21, 2023

Staff very friendly, very thorough exam. Dr Oliver explained everything to me and took time to answer my questions

Feb 20, 2023

Everyone is so helpful and professional at what they do. They make the appointment very enjoyable. The office has some of the most advanced eye testing equipment I’ve ever had to use.

Feb 20, 2023

Very professional , yet friendly. I trust them

Feb 18, 2023

Great staff- very knowledgeable and excellent follow up-

Feb 18, 2023

The assistant was amazing and very friendly as well as the doctor. Only downside is the Fd lady when checking out. She told me I had to pay $108 but did not explain my tx plan or anything like my pervious office did. I had to ask her from what or what are the charges for. They need to do better with customer service and explaining patients their tx plans. I was not very satisfied with the front desk lady, I dont know her name but she sits closer to the bathroom.

Feb 10, 2023

Over the years, everyone I have dealt with here has been friendly, professional and helpful....from the technicians to the front desk staff to the eye doctors! The atmosphere is relaxed, the office is very nicely decorated. The selection of eye glasses is awesome! There is a price range for everyone. I would highly recommend them!

Feb 6, 2023

Our family have been patients of Dr. Gustafson for years He has always taken good care of us

Feb 5, 2023

Staff is excellent and extremely confident and doctors are amazing, very knowledgeable, and helpful. They go above and beyond to help their patients.

Feb 2, 2023

My first visit at Gustafson Eye Care was very positive! The entire staff was friendly, knowledgeable thorough and efficient. Sarah at the front desk greeted me with a smile when I walked in.

Feb 1, 2023

I was impressed by the photos that clearly showed the causes of the problems I have experienced over the past year or more. Dr. Oliver explained the medical problems and the appropriate treatment.

Jan 26, 2023

Great combination of cutting-edge technology and enthusiastic and caring staff.

Jan 15, 2023

My wife and I have been patients of Dr. Gustafson for probably 20 years. Both he and his longtime staff have always been very helpful, friendly, and professional.

Jan 15, 2023

Always helful and friendly and professional

Jan 14, 2023

The Gustafson Eye Care team are professional, efficient, they always answer all of my questions, and they let us take as much time as we require which I truly appreciate. They are always very thorough and explain everything in detail. I appreciate their kindness and overall they are a great office and our visits go very smoothly (I have a 7 yr old son) :)

Jan 13, 2023

Always great customer service- We have been seeing Dr Gustafson for 10+ years. Knowledgeable, thoughtful and helpful.

Jan 13, 2023

Great service and very helpful. Front team knowledgeable and friendly.

Dec 31, 2022

Great eye care, Docs are great and Dana is great, always has frames for my unique lens shape.

Dec 31, 2022

Staff is wonderful, doctors are professional and thorough.

Dec 28, 2022

Rachel was great! Thank you for everything.

Dec 23, 2022

i was totally impressed with everyone at your office!

Dec 22, 2022

I liked everybody, helping me on Dec. 15th.

Dec 17, 2022

Super friendly and helpful staff .They were very knowledgeable about my insurance plan. I received my contacts within days of my appointment.

Dec 13, 2022

From the moment you walk in the staff is engaging and knowledgeable. I especially like the Tech’s that support the doctors!

Dec 10, 2022

Great service….. Could not be a happier patient

Dec 8, 2022

Best exam and most professional eye exam team I've ever visited. Looking forward to working with you and see if I can finally have the vision I always hope for other optic centers.

Dec 1, 2022

The most thorough eye exam I have ever had.

Nov 26, 2022

Dr. G and his staff are wonderful. My family has been with the practice for over 20 years. We wouldn’t trust our vision health with anyone else.

Nov 24, 2022

Just Amazing! They went out their way to help me out in an emergency!

Nov 14, 2022

The whole staff is so friendly and helpful! Dr Gustafson is very thorough and takes time explaining everything. I highly recommend Gustafson Eye Care!

Nov 11, 2022

Very attentive and accommodating for urgent care when my corneal erosion came back. They knew exactly what to do and I was able to be seen and treated with a new procedure all in the same visit. They made sure I had 24/7 call/text access if the device tore or started coming out. Luckily I didn’t need it, but comforting to know there was someone available. Super nice staff and the docs explain everything very well.

Nov 11, 2022

The doctor was great and gave me the best news I could ask for! No more prescription glasses for me!!

Nov 9, 2022

Very happy with all personnel. Dr. was thorough and look forward to next meeting.

Nov 5, 2022

I was very impressed by each staff member I encountered and the quality of service they provided me I would recommend your office to anyone and have already told people I work with about your company

Nov 3, 2022

Hello, Andrew , all of the ladies in the office , and Dr . Hutchins are very thorough and so professional. Keep up the great work. Thank you for the awesome care .

Oct 31, 2022

I haven't had my eyes checked for years. I have been afraid of someone touching or putting drops in my eyes. Dr. Oliver did a great job of explaining to me every step of the exam. She made me feel comfortable. Every one at this practice was very knowledgeable and professional. I would highly recommend to others.

Oct 28, 2022

I found the staff to be courteous, polite, empathetic, and enjoyable. I would highly recommend going there.

Oct 25, 2022

Overall, the highest level experience for eye care. Everyone was extremely friendly, welcoming and helpful. Could not have asked for a better experience. I will definitely return and would encourage friends and family to check out Gustafson.

Oct 24, 2022

Thorough examination, friendly staff, Dr. answered all my questions. Best eye doctor experience of my life and I am really old.

Oct 20, 2022

Gustafson Eye Care provides quality vision care at a reasonable price. I have been going to them for years even though I have to drive quite a distance to get there.

Oct 19, 2022

Friendly and professional staff, state-of-the-art procedures.

Oct 19, 2022

Very personal concern and not rushed . A relaxed atmosphere.

Oct 17, 2022

Everyone is fantastic …..highly recommend

Sep 26, 2022

Each time I’ve been there, I’ve been well taken care of. The quality of their equipment for exams makes me feel like I’m getting the best care. Very nice staff. .

Sep 24, 2022

Impressed with the state of the art equipment. Timely service. Professional operation.

Sep 18, 2022

Everyone was nice and they have the latest tech out there. Glad I found them ! This will be my new place for sure.

Sep 5, 2022

Very friendly and helpful

Sep 3, 2022

Dr. Gustafson and his staff provide excellent care and expedient, professional service.

Sep 1, 2022

Been going to Gustafson Eyecare for many years and trust them and Dr. Tom Gustafson. Would recommend them to anyone.

Sep 1, 2022

Very thorough and prompt

Aug 31, 2022

My name is Michael I had got metal in my eye i was able to get in few hrs after calling. staff are all very friendly staff worked with me because of no insurance would recommend to any one in need of good eye care.

Aug 26, 2022

Everyone there is so nice and helpful.

Aug 26, 2022

I already completed survey

Aug 19, 2022

Very good service. Very knowledgeable and friendly!

Aug 19, 2022

From the moment we entered the office to the moment we left every person who assisted us made us feel comfortable. The staff you have is beyond wonderful. They were professional ,kind, informative. We did not have a long wait to be seen. My husband is disabled and they took that into account to make everything as easy as possible. I cant thank you enough

Aug 16, 2022

I have been a patient of Dr. Tom for over 25 years. I like his office and staff.

Aug 15, 2022

I've been coming here since I was a youngin'. I'm almost 100% sure, if I didn't like this place, I would go somewhere else.

Aug 6, 2022

Since becoming a patient of Dr. Gustafson’s, I have referred family, friends and fellow colleagues. All have responded positively about their experience. In addition to the thorough care provided by Dr. Gustafson and his staff, Dana enhances my visits with her sunshine personality!

Aug 4, 2022

This was the first time I went there and everyone was super nice and efficient.

Jul 29, 2022

The staff and doctor were incredibly patient, helpful and thorough to my four year old during her first eye exam.

Jul 25, 2022

Everything about my appointment was 5 star from the front desk to the doctor visit. Thank youfor a great experience.

Jul 23, 2022

Great team using the Best up to date equipment to measure the performance of your vision. Plus personal attention and explanations that will insure your confidence in your selection of this provider.

Jul 21, 2022

Exceptional care and friendly office! Everyone here goes out of their way to make sure you are taken care of & treated with the upmost quality care and respect.

Jul 21, 2022

Very friendly and accommodating. When we’ve had eye issues they have squeezed us in. Love this place.

Jul 15, 2022

Great, thorough and courteous service is provided at every appointment. The staff is the friendliest of any of the doctors' offices we visit.

Jul 14, 2022

When I contacted Gustafson with my problem they saw me right away . The doctor explained everything in detail and the their team was very courteous.

Jul 8, 2022

All staff was beyond professional. This office has the most up to date equipment and the doctor spent the time to give me a detailed exam and explained everything I needed to know with my vision. Extremely satisficed.

Jul 2, 2022

Dr. Kelly squeezed me in for an eye infection and helped me right away.

Jun 25, 2022

Due to an eye injury as a child, I have a hard time at exams. I really appreciate the amount of time the doctor took with me and how he patiently explained everything. He even showed me images and a video of what was wrong with my injured eye. Really appreciate the thorough and professional care, the sample contacts, and the follow up.

Jun 13, 2022

Love Gustafson Eye Care staff. Everyone there is kind, professional & personable. They have great technology & strive to give you the best of care!!!

Jun 10, 2022

Friendly and concerned staff spent time to address my concerns and issues.

Jun 5, 2022

I had a serious problem w/one eye & after Dr. Oliver treated it, it was healed in one week! All the staff here are the best. 👍

Jun 3, 2022

This is my second visit to Gustafson Optometry & I will be back again. Everyone is professional & attentive. They listen to any question I may have. And Eye exams, with the Dr., are always thorough & easy to understand. I’ll be back next year.

May 31, 2022

I ❤️ coming for my annual exam. The staff is friendly and always remembers me. My exam is thorough and I'm always given time to review my questions. I would definitely recommend Gustafson Eye Care.

May 29, 2022

I met with Dr. Hutchins and I cannot say enough about her. Highly professional and just a wonderful explainer of critical information. Great experience.

May 26, 2022

Both of my appointments for Dr. Burnowski have required a 45 minute wait. The staff and the service are amazing!

May 14, 2022

Sincerely appreciate everyone’s patience with my kids. Didn’t want to bring the whole crew but that’s how the day turned out. Both the doc and the doc assistant were so great. Thank you all! We’ll see you soon.

May 7, 2022

Always enjoy going to Dr. Rachel Hutchens. my four-year-old had a very good exam everything went very well he listened to everything and she is very good with kids!

May 2, 2022

Dr. Gustafson and Cheryl (a clinician) are a great team. They are both very professional and personable. Also, they take the time to answer any questions that I have.

May 1, 2022

I have referred 2 people to the practice now. i am very happy with Dr. Gustafson care and friendship. And I appreciate his hearing my suggestion of taller chairs (or ones that you dont sink into) in the waiting room. And also chairs with arms, to enable people like me to stand themselves up with assistance.

Apr 29, 2022

All staff members are friendly, very professional and helpful.

Apr 28, 2022

best group of doctors and staff ever

Apr 23, 2022

Rachel and the office staff are so caring!

Apr 15, 2022

Very professional staff, kind and courteous, it’s nice to have drs. who care about you, and listen to you. The staff is always going out of their way to help you and your needs.

Apr 14, 2022

The most professional office that I go to. Love the doctors and staff, all are wonderful!

Apr 11, 2022

Very nice and welcoming people. Doctor was thorough and used some good technology.

Apr 6, 2022

I felt the exam was very thorough. Everyone in the office was friendly.

Apr 6, 2022

We have been going to Guftasons for around 30 years. The stag is always friendly and They care.

Apr 4, 2022

Great team, they work together to ensure you are fully taken care of. They are knowledgeable about their business and what is best for you. I Highly recommend using then as your eye care professional.

Apr 4, 2022

Everything was good except the amount of emails, texts and calls about reminders, appointment scheduling and surveys. That needs to be limited to maybe one!

Apr 2, 2022

Very pleased with my appointment and everyone that helped me. I can’t wait to get my new glasses.

Apr 2, 2022

Professional, Helpful, Accommodating and Friendly Service.

Mar 30, 2022

I do not every write anything in this box.

Mar 30, 2022

The staff is friendly, knowledgeable, and approachable. The facility is spotless and there is ample seating as well as reading material. When ordering contacts, they search out the best price for the customers.

Mar 22, 2022

I called in the a.m. 9:45 freaking out about seeing spiderwebs in my left eye I got an appointment at 12:00. Everyone was so friendly and courteous and Dr. Gustafson went above and beyond to explain my issue (floaters, caused by aging). I was so relieved and grateful for his detailed explanation of the issue. 1000% HIGHLY RECOMMEND!

Mar 21, 2022

Had a bit of an emergency and the were able to get me in. And. Fixed my eye perfectly.

Mar 17, 2022

This is my third appointment now with Dr Gustafson and highly recommend this location and doctor as he is very professional. He always answers any and all questions and friendly! My husband and I will continue coming to Dr Gustafson.

Mar 17, 2022

My visits to Dr. Gustafson's office is always a pleasant experience! The staff is knowledgeable, friendly, helpful and professional. Dr. Gustafson takes the time to understand my eye care concerns and needs to give me the individualized treatment that's both effective and needed. I would highly recommend Dr. Gustafson and his practice.

Mar 17, 2022

Dana is AWESOME! Knows what I like and realizes that I don't have much time to spend in an office! She is the bomb!

Mar 17, 2022

Office is always so nice and helpful. Dr. Gustafson is great!!!

Mar 11, 2022

Dr. Kelly and staff are awesome!

Mar 10, 2022

Dr. Gustafson is very knowledgeable and will take his time with you. His staff is awesome as well!

Mar 7, 2022

Love these guys- my husband and I have been a patient around 10 years- everything from glasses to cataract surgery.

Mar 4, 2022

Dr Kelly is the best eye doctor ever!

Mar 3, 2022

Gustafson's care is the best for any business I utilize. From the moment I walk in the door to the steps out the door, I feel I am visiting friends. And friends who help me see better....who can beat that!! The woman up front are simple the best. Their guidance and assistance with pricing is second to none. The people who test my eyes are friendly and kind and the doc is simply the easiest doctor I've ever spoken with. If you're going somewhere other than Gustafson's for eyecare it's time to reevaluate that decision!

Mar 1, 2022

I am so impressed with this practice. The entire staff was so professional, and truly kind. Dr. Hutchins is a wonderful doctor and there is know one I trust more for my vision care.

Feb 25, 2022

The people who work there are great- very kind and thorough. If you don’t have vision insurance though, the price is kind of a shock.

Feb 21, 2022

Rachel is great. Felt very relaxed during my exam and she was very detailed in her explanations. the young man that did my pre check in was also great.

Feb 21, 2022

Always have such good customer service. We love that they remember us and can bring up memories from our last visit.

Feb 19, 2022

Wonderful eye care. Prompt, pleasant, competent. Highly recommended!

Feb 18, 2022

Great office! Everyone is super professional and pleasant!

Feb 17, 2022

Nice environment up to date equipments pleasant doctors and customer service

Feb 9, 2022

My family has been under Dr Gustafson's eye care for 20 years, he has done a great job and has a wonderful and helpful staff.

Feb 8, 2022

Everyone here is professional, friendly, and very knowledgeable on vision and eyewear. The doctors treat you like you’re family. I wouldn’t go anywhere else.

Feb 5, 2022

What an amazing experience! Many thanks to everyone for being so kind and patient with me being new to your practice!

Feb 2, 2022

Please send/call, a questionnaire to see if there is something that should be added or taken away, before customer gets there

Feb 1, 2022

Everyone was so helpful and friendly

Jan 29, 2022

We have been going to Gustafson Eye Care for 20+ years. Dr. Gustafson and his staff are top notch - A+ all around!

Jan 29, 2022

Patient, compassionate, and kind staff working successfully with an active 3.5 year old!

Jan 27, 2022

Everyone is so nice and helpful! I would recommend this practice to anyone.

Jan 27, 2022

Very detailed exam and large selection to choose from

Jan 25, 2022

Professional Personable and always very pleasant!

Jan 19, 2022

State of the art equipment, nice people, Dr. G is thorough and knowledgeable.

Jan 16, 2022

Always a pleasure to work with your office. The front desk people are always friendly and helpful. The gals in back are always compassionate and thorough. Dr. Gustafson is always in his outgoing, friendly manner , no matter what his work day looks like! I have referred a friend , and currently mention the office to neighbors.

Jan 15, 2022

They did an amazing job screening my 6 year old son. The tech was patient and explained things to him more than once when necessary. It was a great visit with Dr Hutchins too. She treated him like any other patient (being a child) and explained to him what was going on as well as myself (parent) very clearly. Checking out was quick and easy which I always appreciate!

Jan 10, 2022

Very thorough exam and visit with the doctor. Great service.

Jan 3, 2022

This was my first time at this eye doctor and the whole staff is friendly and knowledgeable. I called last minute to get in because I was having ocular migraine’s and they squeezed me in before end of the year I would definitely recommend them!

Jan 2, 2022

Everyone was very friendly and knowledgeable, except the person who checked me in. She was a little rude when I asked her a question and then gave me a wrong answer. The other woman doing check-ins gave the correct answer and was friendlier. But the tech and doctor were great, friendly and knowledgeable. Would highly recommend because of those two.

Dec 29, 2021

Very friendly and outgoing staff

Dec 23, 2021

Great personal service. Staff is very thorough.

Dec 22, 2021

The staff, the doctors are so so nice & very respectful. They all take care of the customers very well. I love to comere & will recommend others too

Dec 22, 2021

PROFESSIONAL, KNOWLEDGEABLE, FRIENDLY AWESOME STAFF, IVONNE, CHERYL, DR.HUTCHINS

Dec 20, 2021

This place delivers quality eye care. The staff is professional and easy to talk to. I recommend this business. Don't be fooled by those places that give you glasses and an exam for $69. There's no comparison. Gustafson Eye Care knows what they are doing

Dec 18, 2021

Dr Gustafson is wonderful! He is knowledgeable, personnel, and takes his time with you. I would highly recommend him.

Dec 18, 2021

Great service. Friendly people. I’m glad I choose to come here. A+ service.

Dec 16, 2021

Would recommend this to everybody! Great experience!

Dec 15, 2021

Was greeted promptly & only waited a few minutes. Excellent place to check your vision & get new glasses or lens.

Dec 14, 2021

Everyone was knowledgeable and very informative! I really appreciate how fast the total exam was. Most places had me wait in rooms for minutes before I would see someone.

Dec 11, 2021

Love going there very nice and friendly people

Dec 11, 2021

Their entire staff is very accommodating, friendly, and professional.

Dec 10, 2021

I am always treated with friendliness and respect, and I feel confident in any treatment recommended.

Dec 5, 2021

I’ll never use another Dr. Dr. G has seen me through 25 years with a difficult prescription. I always get the cutting edge improvements to visionwear and diagnostics. No chance for improvements will be missed. Having said that, staff is the key. I’ve done about 100 virtual try-ons at Zenni and Warby Parker but nothing could possibly get me to glasses I love except 10 minutes with this staff! I am not even exaggerating. I showed Michelle two frames I liked but would never buy because of their color & she picked one I LOVED. It seems like magic to my unskilled eyes (ha) but I know it’s her huge skill with color and shape and aesthetics. That’s what I paid for. That’s why saving money on a website would just be silly!

Dec 4, 2021

I have referred 2 people so far.

Dec 1, 2021

The entire staff is very friendly and helpful and Dr Gustafson was able to clearly explain the changes in my eyes and recommendation options.

Dec 1, 2021

My family has been seeing Dr.G for 10+ years. We wouldn’t trust anyone else with our vision. Everyone in the office is wonderful, caring and professional.

Nov 24, 2021

Everyone on staff is friendly and considerate. Doctor gives you ample time to have all your questions answered.

Nov 23, 2021

Had a wonderful first visit. Everyone was very friendly

Nov 20, 2021

I highly recommend Gustafson Eye Care. I have been a patient there for over 10 years and I only have wonderful things to say about my experience. I had an eye emergency yesterday and was able to get in immediately.

Nov 20, 2021

The staff is always very friendly and helpful. Dr. Gustafson is thorough, very approachable and extremely professional.

Nov 5, 2021

Every person I encounter at Gustafson's Eye Care is more friendly and helpful than the last. It is amazing what a wonderful atmosphere this company has amassed. Pleasant, helpful, kind and caring to myself, my daughter and my son. I know my family is in good hands visually when we are there. I mean we're talking about our vision! I want to be sure I'm with caring people I can trust. Especially when it comes to my kids. I know I am with Gustafson's!

Nov 5, 2021

Well executed visit to the optometrist. Dr Hutchins was as professional as I'd hoped.

Oct 28, 2021

Professional staff and very flexible. Dr. Gustafson is very knowledgeable and I s always a pleasant experience

Oct 28, 2021

Gustafson Eye Care is professional and caring. I've seen several different doctors here and each one takes the time to answer your questions and give you the information you need for complete vision care. They are very knowledgeable & truly seem to care. One of my appointments was an emergency and they squeezed me right in! The front desk staff is very friendly and accommodating. It's a very easy going place. I would highly recommend them! You won't be disappointed!

Oct 25, 2021

The whole family had a great experience at Gustafson's. Some of us needed new glasses, most didn't. Everyone was fabulous explaining each step to the kids and being so patient with all their questions. I appreciate not being over-sold on unnecessary items.

Oct 22, 2021

Everyone was friendly All the procedures were nice and smooth, no waiting.

Oct 21, 2021

The staff and the doctor provided a great service. The office is clean and modern, the equipment is modern and the environment is relaxing and welcoming. Good job!

Oct 21, 2021

YOU ALL MADE US FEEL VERY COMFORTABLE DUIRING OUR VISIT THANK YOU.

Oct 20, 2021

I've been going to Dr. Gustafson for 20 years. I woke up with my eyes foggy. Call the office, told me to come right in. I have a eye problem and safe my eye.

Oct 20, 2021

The front desk checked me in quickly. I was taken by a screener to find out what my problem was quickly. After I waited a short time, I saw the Dr. and she was very thorough with her checking my eyes and explaining what could be causing my problem.

Oct 16, 2021

Gustafson Eye Care is amazing. The staff and the service are great. Our entire family goes to this office. Dana has helped us many times! She is the best!

Oct 15, 2021

I have going to Gustafson Eye Care for years. Everyone does a good job and is very helpful.

Oct 14, 2021

Dr Hutchens and staff went above and beyond to take care of my needs as a patient .

Oct 14, 2021

Only downside is the waiting. only waited a couple minutes in the waiting room but once the initial testing done waiting for Dr Gustafson for 20 min. which was better than last yrs visit . Everything else was great including explanations . I take away a point for the long wait.

Sep 29, 2021

Dr. Gustafson is the best! He takes his time and I trust his opinion.

Sep 29, 2021

The team is alway caring and considerate.

Sep 27, 2021

This was our first time as patients here. Everyone was very helpful and accommodating. This made for a very pleasant visit for myself and my special needs daughter. I am hopeful that this relationship will continue.

Sep 23, 2021

Dr Hutchins was very nice and helpful. Cheryl did a great job going through all the tests before I saw the doctor. The front desk was also very helpful.

Sep 18, 2021

Very helpful and friendly staff.

Sep 17, 2021

EXCELLANT SERVICE!! DR. Gustafson I great at handling patients

Sep 16, 2021

Once we chose you, we’ve stayed! That says it all right there.

Sep 9, 2021

Everyone is very friendly and very helpful!!

Sep 8, 2021

Dr Gustafson was the first Dr that was able to figure out my complicated eye glass prescription. I'm very pleased with this office and their procedures

Sep 2, 2021

Great Dr and staff - Very knowledgeable and friendly!

Aug 28, 2021

Sincere concern for a patients problems with products and well being!

Aug 28, 2021

Staff is always helpful and friendly. I trust Dr Gustafson with my eyecare and would recommend Gustafson Eyecare to anyone.

Aug 28, 2021

I love this office I am coming here for a couple of years now and the level of care from Dr Gustafson and his team never disappointed me. From the moment you stepped in this office until to leave you are surrounded by a great team of professionals and also amazing people. I highly recommend this place!

Aug 25, 2021

Friendly and professional doctors and staff! Highly recommend Gustafson Eye Care!

Aug 24, 2021

Love everyone here! Friendly staff, excellent care and awesome doctors. I know my eyecare needs are being met each and every time. Thank you!

Aug 16, 2021

I have been going to Gustafson Eye Care for over 10 years. I cannot speak highly enough of the practice.

Aug 15, 2021

The doctors and staff always provide friendly, professional service. They go above and beyond to attend to your personal needs.

Aug 14, 2021

The staff were very knowledgeable and pleasant. Only issue was I was taken back to my appointment 15 minutes late and then waited for the doctor for 20+ minutes. It was my first time coming to Gustafson and I most likely won't be coming back due to the excessive waiting

Aug 12, 2021

Great doctor & excellent supporting team. Highly recommended!

Aug 11, 2021

Gustafson Eye Care is the best! Everyone in the office is friendly and knowledgeable! They are great with my children as well!

Aug 10, 2021

Dr. Hutchins is The Best! For years my wife and I have always felt that the exams we received at many different eye care “chains”, were rushed and left us disappointed. Dr. Hutchins and the staff there changed all that. At the end of the exam Dr. Hutchins shows you all of the results and explains each one. I can’t see us ever seeing anyone else.

Aug 8, 2021

It is an absolute pleasure to have an appointment with the doctor and his staff. They are highly trained professionals. The technology they use is high end and up to date. They can diagnose illnesses of the eye and body that seem amazing. It is almost like visiting family. The entire staff is well trained and pleasant. Super doctor.

Aug 5, 2021

Friendly Staff nice environment

Jul 30, 2021

The entire team of health care providers, for my recent visit, have exceeded my expectations.

Jul 29, 2021

I was really pleased with how smoothly the office ran. Everything seemed clean and all the staff was so kind and very knowledgeable. Best experience I've ever had going to an eye doctor and so glad I found them!

Jul 29, 2021

The staff was so absolutely nice and great with my 5 year old! They were patient and knew how to help things run smoothly. So glad we chose Gustafson!

Jul 29, 2021

Dr Oliver and her assistant where amazing I would recommend everyone to come here the staff are really friendly and knowledgeable.

Jul 21, 2021

I was very happy with the personal attention I received. Dr. Oliver & her assistant did tests I had never been given at other eye doctors. I learned so much about my eyes and what causes all the dryness. A good treatment plan was set up for me to follow and I will try my best to stick to it (using products I have never used before).

Jul 17, 2021

Great eye care. We were from out town, fit us in right away, great experience, provided all needed support, and also adjusted my glasses. Great customer service - wonderful Dr. 5 stars.

Jul 17, 2021

All staff were kind and courteous.

Jul 15, 2021

All staff were great and courteous.

Jul 15, 2021

Gustafson Eye Care has the most knowledgeable, courteous and friendly staff. Their mission is to make every patient feel comfortable. My wife and I have been under Tom's care for over thirty years, and he has the most up to date equipment to chart the health of our eyes. He shows us the pictures and explains the results of the testing, and answers our questions to our satisfaction. We trust him with the health of our eyes.

Jul 14, 2021

Both times I have been to Gustafson Eye Care for annual eye exams I was very pleased with the professional service from counter help to seeing the doctor and exams. Everyone is patient and Dr Gustafson always asks if I have questions and he answers fully. Highly recommend!!

Jul 14, 2021

Excellent patient care! My doctor and her staff were very knowledgeable and helpful - I knew I was in the right place from the start.

Jul 12, 2021

Everyone at the Gustafson Eye clinic is friendly and professional. I went here for years but had to move out of state. In 5 years I never found as good an optometrist. Thrilled to be back in good hands.

Jul 11, 2021

Service is always wonderful. Gives you the proper information of what is going on. Very sincere.

Jul 11, 2021

Excellent experience. Professional and personable folks. Everyone takes the time to explain things. Family has been with Gustafson for close to 10 years, even after we moved about 20 minutes further away. Would definitely recommend Dr G and his team.

Jul 10, 2021

Perfect experience and very professional service. This is my first time seeing Dr. Gustafson, and this is the most in debt eye exam I have ever had. Very detailed and the doctor explained everything to me. He has the most updated equipment I have seen and the office is updated and a great environment. The staff is professional and extremely helpful. When my glasses arrive I will have the best vision I have had in many years, thank you to Dr. Gustafson and his employees.

Jul 9, 2021

Gustafson’s Eye Care is a top notch clinic for eye care! From my initial phone call t through my entire first visit; the service was excellent! When I first called; Sarah was very friendly, patient and so helpful! She’s an exceptional first contact staff member for all new patients and those returning. Dr. Hutchins went above and beyond as an eye doctor and I felt very comfortable during my first visit. I have already spoken accolades about Dr. Hutchins and the entire staff to others I know. My only regret is that I’ve lived in Palatine 45 years and hadn’t gone here sooner. This was my first visit to Gustafson’s; but I am looking forward to working with this staff in my future eye care. It truly is the best Eye Care Clinic I’ve ever been to. I highly recommend Gustafson’s Eye Care Clinic!

Jul 8, 2021

I have been a patient for over 20 years. The visits are always on time, thorough, and conducted in a comfortable, calm, manner. From start to finish the experience is A+ Dr. Gustofson also carries very stylish glasses with personal that do an excellent job of pairing me with choices that that work well for me.

Jul 7, 2021

Everyone in the office is very welcoming and thorough. The Doctor explained everything to me in detail. I

Jul 5, 2021

Team was very courteous. Dr. Was amazing. Friendly, Took his time and explained in detail. Also had a very fun personality.

Jul 2, 2021