Gustafson Eye Care
Dr. Thomas Gustafson
493
Reviews
Address:
96 W. Northwest Highway
Palatine
,
Illinois
60067
View Map
Phone:
847-358-2020
Fax:
847-934-0661
Email:
Website:
Reviews
Excellent! — Jennifer H.
(Patient since 2020)
All the staff and doctors are so caring, professional and yet personable. A hard combination to find!
Oct 10, 2020
The staff and care are always top notch — Jacqueline C.
(Patient since 2006)
The staff and care are always top notch
Oct 10, 2020
Exceptional Service — Mike T.
(Patient since 2018)
You will be hard pushed to find friendlier or more professional staff
Oct 9, 2020
A Great place!! — Kathy N.
(Patient since 2015)
Every single staff member is so very friendly, patient and helpful. I never have to wait....the office and exam rooms are super clean and bright!!
Oct 8, 2020
Very professional and I feel comfortable there.... — Lynn Z.
(Patient since 2010)
Very professional and I feel comfortable there.
Oct 6, 2020
Love Gustafson Eye Care — Marci A.
(Patient since 2015)
Dr. Gustafson is very thorough and professional. His office has hired a new doctor who deals solely with dry eyes, and their office is up-to-date with the newest equipment and technology. Dana is very helpful in purchasing new glasses. When my glasses needed repair, they have been most helpful, replacing scratched lenses for no cost.
Sep 29, 2020
Waiting and waiting, and waiting.................. — Jeffrey A.
(Patient since 2002)
Waiting and waiting, and waiting..................4pm appt, Sheryl took me right away to do the initial screening - vision / eye mapping/glaucoma. then taken to exam room to wait for Dr Gustafson , that was at 4:20pm. So going quickly, I'll be done before 5, or so I thought. Then I waited until 4:53 . 30 minutes sitting & waiting. So you lose a star for that. Its funny but its exactly the same thing that happened a year ago during my last appt. Oh well, but the people are extremely nice and Professional and I trust Dr T. Gustafson ! Worth the wait !
Sep 23, 2020
A very safe environment. The technician and Dr ... — Kathleen K.
(Patient since 2012)
A very safe environment. The technician and Dr Oliver explained everything the tests and results. The staff is courteous, friendly, considerate and helpful choosing glasses. I have recommended the office to my daughter and her children are patients in your office.
Sep 19, 2020
Good service with each visit — Michael G.
(Patient since 2000)
Good service with each visit
Sep 13, 2020
Very nice office atmosphere and thorough exam. — Andrew R.
(Patient since 2020)
Very nice office atmosphere and thorough exam.
Sep 12, 2020
Best eye doctors and staff members ever!....I t... — Sharon M.
(Patient since 2015)
Best eye doctors and staff members ever!....I think I have seen almost every doctor and I can't even choose which one I like the best because they are all fabulous! The first time I walked in the office, I thought I was being punked. Everyone was SO NICE and professional, I honestly was not used to being treated so nice and so special. Every time I leave their office, I feel like I'm in a better mood. I honestly can't say enough positive things about this wonderful group of professionals.
Sep 10, 2020
Best eye care — Cynthia S.
(Patient since 2012)
Safe, knowledgeable, latest equipment and amazing staff.
Sep 9, 2020
I am very pleased with the service provided by ... — Thomas C.
(Patient since 2018)
I am very pleased with the service provided by Gustafson Eye Care and would recommend them to friends and relatives. The entire staff is professional, friendly and provide a detailed exams during my visit.
Sep 8, 2020
The drs are very knowledgeable and personable. ... — Jennifer H.
(Patient since 2020)
The drs are very knowledgeable and personable. The staff helpful! I felt very comfortable there. I also appreciate that they have the latest technology and equipment which provides a more efficient assessment.
Sep 5, 2020
They have the latest equipment so there is no n... — Catherine D.
(Patient since 2020)
They have the latest equipment so there is no need for dilation eye drops! The staff and doctors are amazing! Great selection of glasses too!
Sep 3, 2020
— Sharlyn D.
(Patient since 2016)
I have appreciated Dr. Gustafson’s time to talk you through your individualized appointment. He has a terrific bedside manner, which allows him to be thorough & explanatory, all while in conjunction with genuinely friendly. We’ve always been impressed with the customer service.
Sep 2, 2020
always enjoy and feel confident about my visits... — Nancy T.
(Patient since 2009)
always enjoy and feel confident about my visits
Sep 2, 2020
Friendly, Caring,Professional Optometrist & Staff — Lisa B.
(Patient since 2020)
I am suffering from pink eye symptoms which includes a broken blood vessel. I appreciated Dr. Kelly Oliver’s friendly, caring & Professional attitude towards me. She took the time to ask me questions, carefully examine my eyes and then clearly explain her diagnosis to me. She supplied me with a Prescription for antibiotic eye drops and further care instructions to help relieve the uncomfortable symptoms. She answered all of my questions. The front desk staff were also friendly and helpful. They had protocols in place to help prevent the spread of Covid-19 which included wearing a mask, temperature checks upon arrival, signs to social distance and the office was very clean. I would highly recommend this Dr. and staff to anyone.
Aug 31, 2020
High quality, professional care. Dr. Gustafson ... — Jeanne R.
(Patient since 2016)
High quality, professional care. Dr. Gustafson is very knowledgeable and passionate. I feel very well cared for in this practice and highly recommend them to anyone.
Aug 26, 2020
From the phone call to the clinic, to the perso... — Bogusia E.
(Patient since 2020)
From the phone call to the clinic, to the personal care, to the exam and recommendations, everything was exceptional! Dana, at the front desk, is outstanding! The clinic is very professional. but that does not restrict the enjoyment of the experience!
Aug 26, 2020
Staff is very friendly and explained everything... — Michael C.
(Patient since 2019)
Staff is very friendly and explained everything perfectly for me to understand. I highly recommend using Gustafson eye care
Aug 21, 2020
The friendly and professional staff here... — Kathryn H.
(Patient since 2015)
The friendly and professional staff here never fail to go out of their way to make my appointments pleasant. The offices are clean and up-to-date with test machinery. They always make sure I am not paying more than I should be for services and eye wear.
Aug 20, 2020
Dr. Gustafson and his staff are totally profess... — Dolores L.
(Patient since 2000)
Dr. Gustafson and his staff are totally professional, knowledgeable and friendly. I have been going to the practice for years and would not go anywhere else. Not only is vision checked, but modern technology is used that can uncover a variety of illnesses.
Aug 19, 2020
Great Experience! — Mary Beth G.
(Patient since 2018)
Everyone is so nice, helpful, and smart!
Aug 13, 2020
Dr. Kelly Oliver is beyond amazing! — Jeanine W.
(Patient since 2020)
Dr. Kelly Oliver is beyond amazing! She is very thorough, attentive to her patients, listens, answers questions, and really exudes a warm, caring personality. I had 100% confidence in her expertise and professionalism. Darin, who did the eye tests was also so friendly and kind. Actually, even the woman who first greeted me when I arrived was energetic and friendly. I highly recommend Gustafson Eye Care. What a positive experience. Thank you.
Aug 8, 2020
Friendly and knowledgeable! — Stacy W.
(Patient since 2005)
Everyone at the office is extremely friendly and knowledgeable. They are also great with kids! My girls love going to their yearly eye exam!
Aug 7, 2020
Great staff, complete services along with clear... — Robert R.
(Patient since 2017)
Great staff, complete services along with clear and concise explanations when requested.
Aug 6, 2020
— John M.
(Patient since 2003)
Have known Dr. Tom for over 30 years and do highly recommend his practice.👍
Jul 31, 2020
Great staff - friendly & professional. — Mary Christine H.
(Patient since 2018)
Great staff - friendly & professional.
Jul 30, 2020
Excellent care! — Fred H.
(Patient since 2014)
Friendly and attentive staff. Have gone here for 5 years now and will continue to do so!
Jul 25, 2020
My visit is has always been timely. Everyone is... — Kathryn G.
(Patient since 2003)
My visit is has always been timely. Everyone is courteous and friendly.
Jul 24, 2020
I cant imagine going anywhere else for the rest... — Jerneece B.
(Patient since 2019)
I cant imagine going anywhere else for the rest of my life. The staff is so friendly and genuinely cares about your health. I love it here!
Jul 22, 2020
Awesome practice. Great people. This group is... — Craig H.
(Patient since 2020)
Awesome practice. Great people. This group is second to none
Jul 22, 2020
— Melissa H.
(Patient since 2004)
Very help- answered all my questions about eye sight during pregnancy.
Jul 21, 2020
.. — Nancy B.
(Patient since 2012)
my provider was excellent she is such a personable young lady, and helped me.
Jul 21, 2020
Long time great service... — James N.
(Patient since 2000)
I have been going to Gustafson Eye Care for some years. If I wasn't happy with their service I wouldn't have stayed with them. I would recommend them to everyone.
Jul 16, 2020
— Rosann H.
(Patient since 2001)
Safe secure environment, with excellent knowledgeable staff ,5Star experience!
Jul 16, 2020
Friendly and competent staff! — Arpan S.
(Patient since 2018)
Friendly and competent staff! Team is always courteous and helpful. Facility is clean and limited wait times for appointments scheduled
Jul 16, 2020
The entire staff is friendly and knowledgeable.... — Douglas S.
(Patient since 2000)
The entire staff is friendly and knowledgeable.
Jul 15, 2020
EYE CARE FOR YOU — Robert B.
(Patient since 2000)
Gustafson Eye Care IS A VERY PROFESSIONAL TEAM OF DEDICATED SPECIALISTS READY TO ASSIST IN YOUR PREVENTATIVE EYE CARE. NICE FACILITIES, FRIENDLY ASSOCIATES AND EXCELLENT BRANDS OF EYE GLASSES.
Jul 15, 2020
The staff is so nice and friendly — Daisy C.
(Patient since 2001)
The staff is extremely nice and friendly and always go above and beyond!
Jul 15, 2020
Dr. Gustafson’s office is doing an amazing job ... — Melissa W.
(Patient since 2013)
Dr. Gustafson’s office is doing an amazing job during this crazy pandemic. I was absolutely impressed by the office’s attention to detail.
Jul 11, 2020
First visit and all went smoothly. Very pleasa... — Alex R.
(Patient since 2020)
First visit and all went smoothly. Very pleasant experience!
Jul 3, 2020
Gave whatever time was needed, answered all que... — Marilyn R.
(Patient since 2020)
Gave whatever time was needed, answered all questions with expertise, highly professional eye care.
Jul 2, 2020
They are great! — Paige K.
(Patient since 2013)
They are great! My family has been going there for years. The staff is always friendly and professional.
Jul 2, 2020
Great customer care! Excellent medical and insu... — Karen S.
(Patient since 2002)
Great customer care! Excellent medical and insurance knowledge.
Jun 29, 2020
Sending my sister Christine Vogel to you for po... — Susan G.
(Patient since 2020)
Sending my sister Christine Vogel to you for possible appointment with Rachel Hutchins. She is great & spent a lot of time with me as a new concerned patient. Thanks for getting me in so quickly!
Jun 25, 2020
Love everyone ! Dana rocks! But the entire t... — Scott W.
(Patient since 2012)
Love everyone ! Dana rocks! But the entire team is amazing !
Jun 25, 2020
Love coming to a small local business. — Dana K.
(Patient since 2014)
Love coming to a small local business. They treat you like family and care about your needs. They also make sure you look good in your glasses!
Jun 21, 2020
Good visit. — Eric R.
(Patient since 2000)
Good visit. Did not go over the top for COVID prep but still made you feel safe by taking your temp. Great office with great staff. Been going to these guys for many years.
Jun 19, 2020
— Karyl G.
(Patient since 2009)
Everyone in the office is extremely professional and takes the time to work with you and explain the visit and insurance benefits
Jun 19, 2020
I like the messages to remind us of near term a... — Robert G.
(Patient since 2019)
I like the messages to remind us of near term appointments.
Jun 13, 2020
I found Gustafson Eye Care while trying to corr... — Jeff G.
(Patient since 2000)
I found Gustafson Eye Care while trying to correct an unhappy purchase at a mall optical store and the replacements from Gustafson Eye Care were perfect as soon as I put them on. I've been a client of Gustafson Eye Care now for about 25 years and have been happy with the quailtiy and service every time I go there.
Jun 12, 2020
Very well prepared for the new normal — Ernest M.
(Patient since 2011)
Very well prepared for the new normal
Jun 5, 2020
Professionalism and Great Customer Focus — Bonita K.
(Patient since 2006)
The staff is very professional, friendly and provide great customer service. I would not hesitate to recommend Dr. Thomas Gustafson and his practice.
Jun 3, 2020
I just love you all! You are the best eye docto... — Renee F.
(Patient since 2008)
I just love you all! You are the best eye doctors I’ve had in over 60+ years!
Mar 11, 2020
Love Gustafson Eye Care — Marian J.
(Patient since 2003)
I am always happy with service at Gustafson Eye Care. I recommend them to people all the time. Tried several places after we moved but came back to Dr. Gustafson.
Mar 11, 2020
I have recommended and will always recommend Gu... — Scott J.
(Patient since 2003)
I have recommended and will always recommend Gustafson Eye Care.
Mar 11, 2020
group company and great people make this office... — Tyler H.
(Patient since 2019)
group company and great people make this office great to visit annually
Mar 11, 2020
Stellar from start to stop. Got me in on short... — dan m.
(Patient since 2020)
Stellar from start to stop. Got me in on short notice due to a cancellation. Everyone was extremely friendly and welcoming. The tech that took me for my initial procedures was awesome, as was Sara (sp?) w.hen I first arrived. Dr. Gustafson made me feel very comfortable and explained everything, and was very friendly.
Mar 7, 2020
Friendly environment — Chaitali M.
(Patient since 2020)
Everybody is friendly there. It’s very quick and good service. I would recommend this place.
Mar 3, 2020
Very friendly staff, have up to date eye equipm... — Kristen D.
(Patient since 2019)
Very friendly staff, have up to date eye equipment and they perform a thorough exam
Feb 29, 2020
Dr Gustafson and the office staff are amazing! ... — Tara M.
(Patient since 2000)
Dr Gustafson and the office staff are amazing! Very friendly and clean environment. Everyone takes the time to explain everything and they'll even assist in selecting glasses when you get stuck
Feb 29, 2020
20 years with Dr. Gustafson — Calvin S.
(Patient since 2000)
We’ve been going to Dr. Gustafson for close to 20 years now. We wouldn’t have done that if he and his staff weren’t top notch, friendly, and willing to work with you to get you the glasses you want in the quickest possible time. Can’t go wrong.
Feb 26, 2020
The staff at Gustafson Eye Care are the greates... — Kim N.
(Patient since 2014)
The staff at Gustafson Eye Care are the greatest. They are so helpful and you never feel rushed or pissed to purchase something. Everyone makes you comfortable through out the whole exam process. The Doctors are all personable and take time with each patient. They get to know you and remember you.
Feb 26, 2020
Would not go anywhere else! — Theresa G.
(Patient since 2012)
From the moment you walk in the door you are treated like family we would never consider going anywhere else! And with their expertise, I see better than I ever have before!
Feb 6, 2020
Great experience! This was my first time at Gu... — James M.
(Patient since 2020)
Great experience! This was my first time at Gustafson Eye Care, I made a switch after many years at another place, and I was very happy. Everyone I dealt with was extremely nice and helpful. Dr. Gustafson was very good at explaining everything and helping me with my needs. I will definitely keep coming back to this place.
Jan 25, 2020
— Patricia G.
(Patient since 2002)
Love Dr Rachel... felt at ease and was extremely kind. She was extremely thorough.
Jan 23, 2020
Highly recommended — Linda S.
(Patient since 2008)
I am delighted to provide an excellent rating for this group- they bend over backwards every time To be sure we have perfect support delivered around our eye vision experience. Excellent staff, knowledge and products -
Jan 22, 2020
Great eye doctor! — Kelly S.
(Patient since 2002)
You are all great! I always enjoy going to the eye doctor!
Jan 22, 2020
Always well treated — Calvin S.
(Patient since 2000)
We have been to the office so many times recently but every time we are welcomed and taken care of very kindly by all of the staff and Dr. Gustafson. We’ve been with them for 15 years, I’ll bet.
Jan 22, 2020
Friendly knowledgeable group. — Brian D.
(Patient since 2019)
Friendly knowledgeable group.
Jan 14, 2020
very professional and knowledgable. Would glad... — Bill S.
(Patient since 2012)
very professional and knowledgable. Would gladly recommend Rachei.
Jan 11, 2020
Friendly and welcoming staff. — Doraine L.
(Patient since 2013)
Friendly and welcoming staff. Tech who checked my vision, etc. was thorough and very informative. The doctor was great and explained eye issues so that a lay person could understand.
Jan 9, 2020
— Joan N.
(Patient since 2013)
I’ve worn contact lenses for over 40 years and am still able to do so thanks to Dr Gustafson.
Jan 8, 2020
Always so helpful and friendly. — Gary B.
(Patient since 2014)
Always so helpful and friendly.
Jan 7, 2020
Very friendly and professional. — Janet A.
(Patient since 2016)
Very friendly and professional.
Dec 21, 2019
I've had a wonderful experience with your pract... — Paige H.
(Patient since 2019)
I've had a wonderful experience with your practice for many years. This was my little one's first eye exam and you made it a truly wonderful experience for her. Thank you for the kindness and patience shown.
Dec 20, 2019
Outstanding experience — Jacob D.
(Patient since 2019)
The whole process was the best experience at an eye doctor that I have had in a while. Dr Hutchins was very personable and explained everything and worked well to make sure I was comfortable with how I was seeing. The techs listened to my concerns about my lenses and made sure to include them with my new glasses order. They were also super helpful with helping me maximize my benefit. Would definitely recommend.
Dec 10, 2019
Great, friendly place. Cheryl is outstanding...... — Erling M E.
(Patient since 2011)
Great, friendly place. Cheryl is outstanding...warm, friendly, excellent at her job.
Dec 4, 2019
An excellent place, great environment, service ... — Javier P.
(Patient since 2017)
An excellent place, great environment, service , the best !
Nov 30, 2019
Dr Rachel was very helpful and easy to discuss ... — John H.
(Patient since 2017)
Dr Rachel was very helpful and easy to discuss my eye lid issues with!
Nov 26, 2019
Great service and friendly people as always! — Matt Sr. M.
(Patient since 2001)
Great service and friendly people as always!
Nov 25, 2019
Awesome service especially with Dana who provid... — James S.
(Patient since 2019)
Awesome service especially with Dana who provided excellent help with frame selection.
Nov 14, 2019
Extremely courteous staff, and Doctor Gustafson... — Douglas S.
(Patient since 2019)
Extremely courteous staff, and Doctor Gustafson could not be more professional.
Nov 14, 2019
This practice is outstanding! — Kathryn K.
(Patient since 2019)
This practice is outstanding! From the doctors to the entire staff a patient is treated more like family. Service is quickly and professionally provided with a sense that complete state of the art attention has been directed to the health of your eyes. I have already updated family and friends about the expert care I receive.
Nov 11, 2019
The staff and both Dr. Gustafson and Dr. Hutchi... — Coille P.
(Patient since 2016)
The staff and both Dr. Gustafson and Dr. Hutchins are very friendly and helpful. I had an urgent issue and was able to come in immediately. And let’s be honest, no one likes going to the eye doctor, but their warm manner puts you at ease. I highly recommend them!
Nov 9, 2019
Always makes me feel welcome and have complete... — Joanne P.
(Patient since 2000)
Always makes me feel welcome and have complete confidence in Dr Gustafson.
Nov 6, 2019
Outstanding visit and eye exam. — John A.
(Patient since 2019)
Outstanding visit and eye exam.
Nov 1, 2019
Office is friendly and inviting while offering ... — Pamela F.
(Patient since 2013)
Office is friendly and inviting while offering quality care.
Oct 20, 2019
First Timer — Fulvio C.
(Patient since 2019)
This was my first visit and everything went very well. From the check in/check out experience, the state-of-the-art equipment used during the visit, the doctor's explanations and answers to my questions, to the glass frame variety to chose from. All in all a great experience. I would recommend Gustafson Eye Care to my family and friends.
Oct 18, 2019
Friendly and helpful staff! — Piotr N.
(Patient since 2019)
The staff is very friendly and knowledgeable making this place a very professional environment. The staff on all ends was helpful and patient. They explained everything they were doling while being super polite.
Oct 10, 2019
Able to get an emergency appointment quickly. S... — Karen P.
(Patient since 2013)
Able to get an emergency appointment quickly. Staff knows you and greets you as you come in the door. Very friendly and knowledgeable.
Sep 28, 2019
I have never had better service. Loved everybo... — Shelby S.
(Patient since 2017)
I have never had better service. Loved everybody and my daughter feels so comfortable there. Been going for a few years and I would recommend the world to go
Sep 26, 2019
as always people are very friendly there. — Maureen R.
(Patient since 2017)
as always people are very friendly there.
Sep 25, 2019
Great customer service, with a wide variety of ... — Janet Z.
(Patient since 2008)
Great customer service, with a wide variety of frames to choose from . Knowledgeable staff who provide quality care without rushing the client
Sep 19, 2019
Professional and expedient every time — Mark F.
(Patient since 2010)
Professional and expedient every time
Sep 14, 2019
Always a pleasant experience with staff and Dr.... — Mark F.
(Patient since 2017)
Always a pleasant experience with staff and Dr.'s
Sep 13, 2019
I have been a patient since 2011!!! This group... — Barbara E.
(Patient since 2011)
I have been a patient since 2011!!! This group of doctors, assistants and the receptionists , ARE THE BOMBS!!! SO VERY HELPFUL AND SO PERSONAL!! Crazy about everyone in this office!!! There is no way I will CHANGE my doctor!!! Kudos to EVERYONE!!!
Sep 12, 2019
Always enjoy a visit with a great doctor and st... — Nancy W.
(Patient since 2001)
Always enjoy a visit with a great doctor and staff.
Sep 11, 2019
Gustafson Eye Care did an excellent job with my... — Patrick C.
(Patient since 2019)
Gustafson Eye Care did an excellent job with my annual eye exam and the purchasing of new glasses and sunglasses. They came in a timely fashion and the staff adjusted them to my liking. The staff is very professional and very approachable. The Best!!!
Sep 10, 2019
Professional , and elite customer service — Alexis M.
(Patient since 2019)
Professional , and elite customer service
Sep 10, 2019
The office staff is very helpful and friendly. ... — Michael W.
(Patient since 2018)
The office staff is very helpful and friendly.
Sep 5, 2019
Friendly staff , took off a star because of th... — Jeffrey A.
(Patient since 2002)
Friendly staff very comfortable rooms , but took off a star because of the long wait after eye mapping/glaucoma test. over 10 minutes in the dark room, waiting for T. Gustafson to return .....awkward I would say, but at least quiet and serene ( and I had my cell phone to occupy the time) . someone should say he will be back in 10 min or something like that.....
Aug 29, 2019
Eye Excellence — Cynthia S.
(Patient since 2012)
Always professional, thorough, and friendly.
Aug 29, 2019
— Mary Ellen P.
(Patient since 2006)
My appointment was for a follow-up exam to recent cataract surgery.
Aug 26, 2019
— Teresa S.
(Patient since 2000)
All are very knowledgeable and always provide enough time to fully understand.
Aug 25, 2019
Always helpful with insurance information and ... — Douglas S.
(Patient since 2000)
Always helpful with insurance information and vision questions.
Aug 25, 2019
Fantastic Place for Eye Care — Elisabeth L.
(Patient since 2000)
I have been a Gustafson Eye Care patient for years and continue to be impressed with the great customer service, cutting edge technology and great treatment by Dr. Gustafson.
Aug 24, 2019
Great place for eyecare. — Joanne P.
(Patient since 2000)
Always friendly and efficient , I feel I am getting the best care for my eyes.
Aug 24, 2019
We took our elementary school-aged daughter in ... — Joslyn G.
(Patient since 2019)
We took our elementary school-aged daughter in for an exam after thinking she may need glasses. The staff was super friendly and did great with her! They explained everything very well and we didn't have to wait long too move from exam room to exam room, which is a plus with an young kiddo. Thanks!
Aug 23, 2019
Great staff!!! Only suggestion is to think ab... — Jan M.
(Patient since 2007)
Great staff!!! Only suggestion is to think about prescription costs and generic brand options.
Aug 23, 2019
Staff is fantastic - knowledgeable, always frie... — Amy K.
(Patient since 2005)
Staff is fantastic - knowledgeable, always friendly and kind.
Aug 11, 2019
Very professional, timely, and thorough. — Jennifer J.
(Patient since 2018)
Very professional, timely, and thorough.
Aug 8, 2019
I had an issue and needed to be seen as soon as... — Coille P.
(Patient since 2016)
I had an issue and needed to be seen as soon as possible. I stopped in and was seen immediately by Dr. Gustafson. Thank you so much!
Aug 7, 2019
Staff were friendly, helpful and informative. — Sophia F.
(Patient since 2019)
Staff were friendly, helpful and informative.
Aug 6, 2019
The staff is very helpful and extremely friendl... — Jacqueline C.
(Patient since 2006)
The staff is very helpful and extremely friendly. Great feedback in selecting new glasses/frames.
Aug 3, 2019
Staff is always very helpful and makes the pati... — Mary Ann W.
(Patient since 2016)
Staff is always very helpful and makes the patient feel very comfortable. Can't remember the woman's name that helped me select new glasses (short hair, cool glasses) always goes above and beyond. I really enjoyed my time selecting glasses with her and getting feedback. Thanks!
Jul 26, 2019
I hadn't seen Dr. Gustafson for many years. How... — Dorothy S.
(Patient since 2006)
I hadn't seen Dr. Gustafson for many years. However, I had an issue that I felt could be serious, and wanted his expertise. Once I let the office know it was a medical concern, they scheduled me as soon as possible. Thank you for your accommodating me so quickly!
Jul 26, 2019
The staff here is always so very friendly, prof... — Danielle H.
(Patient since 2018)
The staff here is always so very friendly, professional and personable! I can’t imagine going anywhere else and feeling as welcome as I do here at Gustafson Eye Care!
Jul 18, 2019
Very friendly and informative. Answered all my... — Ben K.
(Patient since 2013)
Very friendly and informative. Answered all my questions with a thorough exam.
Jul 18, 2019
Trust — Maurice A.
(Patient since 2002)
This office has earned my trust over many years. I would highly recommend them for all your eye needs. From glasses properly fitted and prescribed as well as surgery if needed.
Jul 18, 2019
Excelent, first time ever for me to be so happ... — Doru B.
(Patient since 2019)
Excelent, first time ever for me to be so happy about going to a doctor. I have horror story about other doctors. Most of them are just OK, but this one is way above OK. Keep up the good work. And thank you very much.
Jul 17, 2019
Dr Gustafson’s office... — Linda S.
(Patient since 2008)
Love the people and service in Dr Gustafson’s office- helpful, thoughtful and go the extra mile to be sure my questions and medical needs are fully addressed - highly recommend
Jul 17, 2019
I can't say enough good things about Gustafson ... — Ashley F.
(Patient since 2018)
I can't say enough good things about Gustafson Eye Care. Everyone that works there is so nice and friendly and helpful.
Jul 15, 2019
My minor emergency eye lashes removal was not s... — John H.
(Patient since 2017)
My minor emergency eye lashes removal was not scheduled and you fit me in ! Thanks Again
Jul 12, 2019
Dr. Gustafson and staff are always super helpfu... — Sean T.
(Patient since 2013)
Dr. Gustafson and staff are always super helpful and friendly. From the moment you walk in the door to the time you walk out of it, you are in good hands. Would recommend checking out their office.
Jul 11, 2019
— Max G.
(Patient since 2019)
They were very helpful through the exam and the choices for glasses.
Jul 10, 2019
Very knowledgable, friendly staff. Lots of fram... — Karen P.
(Patient since 2013)
Very knowledgable, friendly staff. Lots of frames to choose from. Comfortable waiting area.
Jul 5, 2019
Wonderful staff, and I know the doctor worked r... — John T.
(Patient since 2003)
Wonderful staff, and I know the doctor worked really well with me when explaining my test results. Come on down!
Jul 2, 2019
Amazing and Kind — Sara J.
(Patient since 2019)
The Staff was amazing and very kind, they tried to work with him all kinds of situations. When I hurt my eye doctor called me herself to make sure that I was OK and I got what I needed. They always try to fit us in according to our schedule and are very kind and empathetic. I wouldn’t go anywhere else
Jun 26, 2019
Gustafson Eye Care is Awesome!! Everyone is so ... — Ashley F.
(Patient since 2018)
Gustafson Eye Care is Awesome!! Everyone is so friendly and they care about your eye health and are very through. I had an emergency eye incident and they helped me out and made me feel so comfortable and cared for when I was nervous about my eye. I would Highly recommend them!
Jun 25, 2019
friendly staff, efficient timing, no waiting fo... — Deborah J.
(Patient since 2014)
friendly staff, efficient timing, no waiting for my appointment
Jun 20, 2019
Friendly and professional people everywhere you... — Pat C.
(Patient since 2019)
Friendly and professional people everywhere you turn. Beautiful facility and comfortable waiting area. The technology is impressive and I would recommend to everyone.
Jun 17, 2019
I like the welcoming feel of this office and st... — Donna L.
(Patient since 2013)
I like the welcoming feel of this office and staff. Everyone is always so helpful and courteous. The doctors have always been very informative and take the time to answer all questions.
Jun 14, 2019
very nice and clean office and patient rooms. L... — Thakor P.
(Patient since 2019)
very nice and clean office and patient rooms. Lots of equipments to test all kinds of eye problems. curteous and knowledgable staff
Jun 14, 2019
Honestly the best team I’ve ever come acrosss! ... — Kerrie P.
(Patient since 2010)
Honestly the best team I’ve ever come acrosss! Very customer focused and friendly - and seem to really love what they do.
Jun 14, 2019
The most relaxing, friendly and helpful profess... — Sharon M.
(Patient since 2015)
The most relaxing, friendly and helpful professional medical office I have ever been too. It's actually a pleasure to get my eyes examined.
Jun 12, 2019
Dr. Hutchins was absolutely wonderful! She foun... — Stanley L.
(Patient since 2016)
Dr. Hutchins was absolutely wonderful! She found a medical condition that needed immediate attention. If it wasn’t for her, I wouldn’t had a clue there was something wrong. Thank you Dr. Hutchins.
May 24, 2019
Entire staff is the best! — Holly N.
(Patient since 2016)
Everyone at Gustafson Eye Care is so helpful and pleasant to deal with. I've never been crazy about going to the eye doctor because I get pretty nauseous from the dilation drops so the option to have images taken instead is so wonderful. Beyond that, though, all of the employees are always so wonderful, they make you feel known and heard and I can't say enough good things about them. When scheduling my appointments I don't really have a preference on which doctor because you really spend more time with the other employees. This time I had a few questions I had been sitting on for a while for the doctor. Dr. Gustafson was happy to answer all of them and I really liked how he took the time to explain without being condescending and I was a fan of his scientific explanations as well. Love love love it here!
May 23, 2019
LOVE YOUR WEBSITE AND THE EMAIL REMINDERS — Beverly K.
(Patient since 2012)
LOVE YOUR WEBSITE AND THE EMAIL REMINDERS
May 23, 2019
Dr. Tom is an awesome Eye Doctor and I highly r... — Cathy W.
(Patient since 2017)
Dr. Tom is an awesome Eye Doctor and I highly recommend him. His office staff is extremely personable and helpful.
May 22, 2019
My experience with the doctor and staff is extr... — Elias T.
(Patient since 2015)
My experience with the doctor and staff is extremely positive.
May 19, 2019
I would recommend Gustafson Eye Care to my frie... — Gary N.
(Patient since 2018)
I would recommend Gustafson Eye Care to my friends if they didn't already have an eye specialist the are working with. Dr. Gustafson is very easy to talk with and alleviated all my concerns about the cataract surgery I had.
May 17, 2019
New Patient — Mary B.
(Patient since 2019)
I am a new patient, with a long history of eye problems. I was looking for and found an experienced Ophthalmologist. Dr. Tom Gustafson and his staff took great care in making sure that they understood what my eye experiences were, they addressed my current concerns and they determined the best options for me going forward. I was impressed with their professionalism, the new technology used, the extra care in which they took during the eye exam and that all my questions were answered. I would recommend this practice to anyone that needs an eye doctor.
May 16, 2019
Very pleasant place nice people — Martin C.
(Patient since 2019)
Very pleasant place nice people
May 15, 2019
Great office and care — Greg P.
(Patient since 2017)
They are everything you could want from eye care professionals, highly recommend!!
May 9, 2019
Everyone is so proficient and patient when answ... — Kathryn K.
(Patient since 2019)
Everyone is so proficient and patient when answering questions and concerns. Taking time explaining procedures designed for individual patients. Very positive visit in a very kind and welcoming office.
May 8, 2019
My son and I had a wonderful experienceThe off... — Sean G.
(Patient since 2019)
My son and I had a wonderful experience The office is lovely, the staff is professional, welcoming and helpful. We left there feeling great about our visit
May 6, 2019
— Rosann H.
(Patient since 2001)
excellent care, friendly staff, warm , relaxing atmosphere..5 star all the way!!
May 4, 2019
Excellent service. Staff is great with clear un... — Timothy S.
(Patient since 2015)
Excellent service. Staff is great with clear understanding of all options.
May 2, 2019
— Joseph F.
(Patient since 2000)
The staff and Doctors are all friendly and helpful. Always a pleasure to be seen.
Apr 25, 2019
Super nice staff! I've been going here for more... — Katie S.
(Patient since 2000)
Super nice staff! I've been going here for more than 25 years! Great place to go.
Apr 18, 2019
Friendliest Doctor's Office Anywhere — Christopher B.
(Patient since 2002)
Friendly, professional staff. Makes you feel right at home.
Apr 15, 2019
Excellent Customer Service — Bonita K.
(Patient since 2006)
I have been going to Gustafson Eye Care for many years and would highly recommend them. Their staff is always friendly and professional and they will take whatever time is necessary to address all your questions and concerns.
Apr 15, 2019
I’ve been with Dr. Gustafson and his staff for ... — Calvin S.
(Patient since 2000)
I’ve been with Dr. Gustafson and his staff for many years and they have always been friendly and professional
Apr 13, 2019
Fabulous Doctors & staff!!! — Kathleen D.
(Patient since 2010)
Fabulous Doctors & staff!!!
Apr 12, 2019
Very knowledgeable, professional staff. — Inga T.
(Patient since 2019)
Very knowledgeable, professional staff.
Apr 10, 2019
The staff are AWESOME, they are very profession... — Donna P.
(Patient since 2011)
The staff are AWESOME, they are very professional and explain everything and always take full advantage of your insurance benefits. Dr Gustafson takes his time with and explains everything.
Apr 6, 2019
Great Office! I felt like I mattered and like ... — Jill D.
(Patient since 2019)
Great Office! I felt like I mattered and like I wasn’t a number. Everyone was super friendly and the front desk made sure I got every deal on new glasses that I could get. The doctor was great too
Apr 3, 2019
Professional and friendly and punctual! — Donna S.
(Patient since 2018)
Professional and friendly and punctual!
Apr 1, 2019
Always a delight to I am getting a thorough opt... — Nancy E.
(Patient since 2000)
Always a delight to I am getting a thorough optical exam in such a friendly environment.
Mar 30, 2019
Everybody at Gustafson are very helpful and pro... — Anthony C.
(Patient since 2018)
Everybody at Gustafson is very helpful and professional. I would recommend them 100%
Mar 28, 2019
Nice friendly office. Equipment was new/updated... — Sandra C.
(Patient since 2019)
Nice friendly office. Equipment was new/updated. Could use a few more frames to select from. The dr and office staff were very helpful throughout my visit.
Mar 27, 2019
Excellent Customer Service — Ross F.
(Patient since 2019)
Gustafson Eye Care is prompt in their service, but also takes the time to explain things. Excellent customer service and knowledge, I would highly recommend them.
Mar 27, 2019
The staff is knowledgeable, friendly, attentive... — Raymond T.
(Patient since 2007)
The staff is knowledgeable, friendly, attentive, and very helpful in every phase of the visit.
Mar 20, 2019
Aamzing staff. Very helpful — Joseph C.
(Patient since 2012)
Aamzing staff. Very helpful
Mar 9, 2019
Very pleasant environment. — Margaret C.
(Patient since 2019)
Very pleasant environment. Everyone is nice and helpful.
Mar 8, 2019
A very professional and helpful staff and envir... — Kathleen K.
(Patient since 2012)
A very professional and helpful staff and environment.
Mar 8, 2019
The quality of my visit always assures me that ... — Renee D.
(Patient since 2012)
The quality of my visit always assures me that I have had a thorough exam. The friendliness puts me at ease. One of the best parts is that they run on time.
Mar 7, 2019
Cheryl and Darin are amazing!!! I spent more t... — Patricia G.
(Patient since 2002)
Cheryl and Darin are amazing!!! I spent more time with Cheryl and she puts you st ease and is so very kind... she always makes me laugh too. The girl at the front desk is also very kind and wants you to get the most for your insurance coverage
Mar 4, 2019
— Sandra J.
(Patient since 2003)
I highly recommend Gustafson Eye Care. I have been a patient of Dr. Gustafson for several years and he has provided excellent care at all visits. He is very personable and happy to answer my questions and concerns. In addition, there is a wide selection of frames available and the office staff are very courteous and helpful.
Mar 1, 2019
Thorough, kind and extremely helpful staff! — Angela M.
(Patient since 2016)
Thorough, kind and extremely helpful staff!
Mar 1, 2019
Dr is fantastic, the office staff is friendly a... — Caroline V.
(Patient since 2019)
Dr is fantastic, the office staff is friendly and very helpful. Great to work with.
Feb 28, 2019
Everyone there goes our if their way to provide... — Corinne S.
(Patient since 2019)
Everyone there goes our if their way to provide the best for their patients.
Feb 24, 2019
Appt reminder is very helpful, the staff is ver... — Catalina B.
(Patient since 2016)
Appt reminder is very helpful, the staff is very friendly and professional
Feb 22, 2019
Very impressed with how smoothly the eye exam w... — Eric L.
(Patient since 2019)
Very impressed with how smoothly the eye exam went. Expertise of staff. Cleanliness of office and the technology used by staff to determine the current state of my eyesight. First class operation!
Feb 21, 2019
I have been a patient for years. Not only do t... — Kim D.
(Patient since 2001)
I have been a patient for years. Not only do they have a wide selection of frames (including LOTS of Maui Jim's), but they have the friendliest staff at any doctor's office that I visit.
Feb 19, 2019
— James N.
(Patient since 2000)
without a doubt I would recommend someone to vist your staff.
Feb 15, 2019
The whole staff was great!! From the moment I w... — Cristina L.
(Patient since 2019)
The whole staff was great!! From the moment I walked in, the front desk was friendly and knowledgeable about their services. I loved my visit.
Feb 13, 2019
We love Gustafson Eye Care! — Theresa G.
(Patient since 2012)
We love Gustafson Eye Care! We Receive great care and are treated like family!
Feb 6, 2019
Friendly Confines — John H.
(Patient since 2017)
The entire staff was courteous and professional from the reception to testing to eye glass fitting and then onto the Dr's exam .
Jan 30, 2019
Nice to deal with doctors and staff that enjoy ... — Joan F.
(Patient since 2016)
Nice to deal with doctors and staff that enjoy their jobs and show it through good patron service.
Jan 30, 2019
They are the best...... Best customer service b... — Kenneth A.
(Patient since 2015)
They are the best...... Best customer service best/ eye doctors in the area!!!
Jan 25, 2019
Everyone is great at Gustafson Eye Care. Always... — Kim N.
(Patient since 2014)
Everyone is great at Gustafson Eye Care. Always on time and will help with anything, anytime.
Jan 21, 2019
Dr Gustafson and entire staff are pleasant and ... — Sheryl M.
(Patient since 2019)
Dr Gustafson and entire staff are pleasant and thorough.
Jan 21, 2019
Very friendly office- great serlove Dana — Linda S.
(Patient since 2008)
Very friendly office- great service and love Dana
Jan 16, 2019
Highly Recommend!!!! — Yvonne B.
(Patient since 2009)
I’ve been going to Gustafson Eye Care for close to 20 years and would never think to go elsewhere. Dr Gustafson provides his recommendations and is very respectful of patient’s lifestyle when doing so. Cheryl, Darren and the rest of the team are great as well - they’re enthusiastic about their work, they’ll want to help, and provide excellent service!
Jan 16, 2019
— Veri L.
(Patient since 2018)
I relocated to the State of Illinois and needed to find an Optometrist for my yearly eye examination. I found Dr. Thomas Gustafson on the Healthgrades App. I noticed on his profile that he had close to 400 positive reviews. As a result of this I made an appointment with Dr. Gustafson. I was highly impressed with this practice as it has the latest technology equipment that most practices that I’ve been to in the past don’t have. “Everyone” in this office was incredibly attentive, compassionate, patient, and answered all of my questions and concerns. With that being said I would highly recommend this practice to anyone who is seeking an optometrist and ophthalmologist. Thank you once again Dr. Thomas Gustafson, Dr. Mark Buranosky, Cheryl, Darren, Dana, and Carrie.
Jan 11, 2019
Excellent care! Very professional. — Inga T.
(Patient since 2019)
Excellent care! Very professional.
Jan 10, 2019
This is the place I feel confident to have my k... — Angela L.
(Patient since 2019)
This is the place I feel confident to have my kid get her eye exam and be taken care of for her vision need. Highly recommend!
Jan 9, 2019
From the staff to the technician to the doctor;... — Michelle R.
(Patient since 2018)
From the staff to the technician to the doctor; all were efficient, professional, kind and gave great educational information about the health of your eyes!
Jan 6, 2019
Always friendly & knowledgeable staff! — Andrew O.
(Patient since 2015)
Always friendly & knowledgeable staff!
Dec 20, 2018
The staff were so friendly and helpful — Laura A.
(Patient since 2013)
The staff were so friendly and helpful
Dec 14, 2018
Everyone in your office is helpful and friendly... — Jeanne U.
(Patient since 2009)
Everyone in your office is helpful and friendly.
Dec 6, 2018
Cheryl is always very efficient and professiona... — Jill C.
(Patient since 2014)
Cheryl is always very efficient and professional. A real joy to work with.
Nov 29, 2018
Very friendly and knowledgeable staff and Dr. G... — Frank L.
(Patient since 2003)
Very friendly and knowledgeable staff and Dr. Gustafson.
Nov 28, 2018
Always feel so comfortable and cared for by all... — James S.
(Patient since 2005)
Always feel so comfortable and cared for by all the great staff!
Nov 4, 2018
Friendly, personable staff, always! — Leonard G.
(Patient since 2006)
Friendly, personable staff, always! And level of professionalism is top notch. I've been a patient for about 12 years or more, had 2 cataract surgeries and follow up treatments through Tom and his team. Highly recommended!!
Nov 3, 2018
Every person I interacted with from initial sch... — Mary H.
(Patient since 2016)
Every person I interacted with from initial scheduling through final payment was great.
Oct 26, 2018
Dr. Gustafson has taken care of my eyes for dec... — Pamela M.
(Patient since 2000)
Dr. Gustafson has taken care of my eyes for decades. He is trustworthy & extremely patient focused.
Oct 26, 2018
Friendly,spent time in my case and exact in est... — Lalitha T.
(Patient since 2018)
Friendly,spent time in my case and exact in estimations too !!!
Oct 26, 2018
Great Eye Care — Christopher H.
(Patient since 2000)
Dr. Tom and his staff provide great eye health care. I once had an issue with my macula which Dr. Tom detected and helped resolve. They have the most current technology which makes the exams easy and thorough. Every time I leave, I am extremely confident my eye health is good thanks to Dr. Tom and his staff.
Oct 20, 2018
Great staff! — Susan M.
(Patient since 2011)
This is a very friendly, professional and knowledgeable staff. They take their time with you and help you in any way they can whether it is choosing glasses, questions about your exam or helping with insurance matters. They are always on top of the latest trends and styles of glasses!
Oct 19, 2018
A fantastic facility. If not the best then it m... — Sheri B.
(Patient since 2015)
A fantastic facility. If not the best then it must be definitely considered as one of the best bar none.
Oct 16, 2018
Great service! — Rachel S.
(Patient since 2015)
Very friendly staff, welcomed me right as I walked in the door. Doctors and assistants were very informative and walked me through every step of the appointment.
Oct 13, 2018
Very professional and friendly office. — Susan G.
(Patient since 2000)
Very professional and friendly office.
Oct 11, 2018
Great professional experience with the staff an... — Robert H.
(Patient since 2016)
Great professional experience with the staff and doctors. Was in\out quickly. Limited waiting time even though I arrived early
Oct 11, 2018
First timer. Great service. Friendly. Knowle... — Mary Beth G.
(Patient since 2018)
First timer. Great service. Friendly. Knowledgeable. Latest in tech. Nice assortment of frames.
Oct 4, 2018
Gustafson Eye Care offers the highest level of ... — Mark F.
(Patient since 2010)
Gustafson Eye Care offers the highest level of healthcare.
Sep 27, 2018
always professional and friendly, very helpful ... — James C.
(Patient since 2013)
always professional and friendly, very helpful with insurance claims, entire staff is outstandind, never rushed
Sep 23, 2018
Very nice experiance and really like working wi... — Glenn P.
(Patient since 2018)
Very nice experiance and really like working with Dr. Hutchins.
Sep 20, 2018
Super caring doctor and staff. Thorough. Prof... — Valarie L.
(Patient since 2007)
Super caring doctor and staff. Thorough. Professional.
Sep 20, 2018
The office staff is always super friendly and h... — Karen T.
(Patient since 2000)
The office staff is always super friendly and helpful. I’ve met with almost, if not, all of the doctors and they are all great!
Sep 7, 2018
Always quality care and respectful of my time. — William P.
(Patient since 2007)
Always quality care and respectful of my time.
Aug 31, 2018
Friendly staff and great selection. — James G.
(Patient since 2012)
Friendly staff and great selection.
Aug 31, 2018
Very timely easy to make appointment will come ... — Maureen R.
(Patient since 2017)
Very timely easy to make appointment will come back
Aug 31, 2018
My only disappointment was seeing a “Packers mu... — Jerry H.
(Patient since 2015)
My only disappointment was seeing a “Packers mug” on the desk!
Aug 30, 2018
Very good experience and timely service. — Janet A.
(Patient since 2016)
Very good experience and timely service.
Aug 25, 2018
Great Folks, very professional … — Greg B.
(Patient since 2018)
Great Folks, very professional …
Aug 24, 2018
Very professional excellent customer service — Manolito M.
(Patient since 2018)
Very professional excellent customer service
Aug 23, 2018
The staff is wonderful and gives you as much ti... — Janet C.
(Patient since 2004)
The staff is wonderful and gives you as much time as needed.
Aug 23, 2018
Had two appointments set, one for 11:00am and t... — Rosemary F.
(Patient since 2017)
Had two appointments set, one for 11:00am and the other for 11:30, so I thought. It was actually 10:30 and 11:00. We showed up at 10:55. The office and Dr were great and still honored both appointments and fit me in! Very appreciative for them doing that.
Aug 21, 2018
Very thorough and helpful in explaining eye hea... — Sarah W.
(Patient since 2015)
Very thorough and helpful in explaining eye health care. They also fixed my dad's glasses and he is not a patient.
Aug 15, 2018
I'm so glad I picked Gustafson Eye Care. — John G.
(Patient since 2018)
I'm so glad I picked Gustafson Eye Care. Everyone on staff was so pleasant and professional. I usually have trouble with the "number 1 or number 2" process. Not so at Gustafson. I'm not sure if it's the equipment or the technician but everything seemed easier. The doctor took so much time to explain the results, listen to my concerns about my vision and explain all the options to me. I'm feeling very confident that I'm receiving the care I need.
Aug 14, 2018
Friendly and professional service — Larry H.
(Patient since 2014)
Friendly and professional service
Aug 10, 2018
Dr. Gustafson and his staff are amazing! — Lynne S.
(Patient since 2010)
Dr. Gustafson and his staff are amazing!
Aug 10, 2018
Came in with no appointment and needed to see t... — Gayle N.
(Patient since 2015)
Came in with no appointment and needed to see the doctor. They were able to get me to see Dr. Gustafson and he was able to take care of my problem! They are the best!!
Aug 4, 2018
I had an eye problem and they took me right awa... — Michelle S.
(Patient since 2012)
I had an eye problem and they took me right away. They care!!!
Aug 3, 2018
It’s all about the people that work there — Jeffrey A.
(Patient since 2002)
It’s all about the people that work there including the professionalism and understanding they show.
Aug 3, 2018
MY DOCTOR WAS A GOOD LISTENER----EASY TO COMMUN... — Laurence B.
(Patient since 2018)
MY DOCTOR WAS A GOOD LISTENER----EASY TO COMMUNICATE WITH
Aug 1, 2018
Dr. Gustafson and his staff are more than just ... — Dina S.
(Patient since 2012)
Dr. Gustafson and his staff are more than just medical professionals! The entire staff provide an exceptional level of patient service. Each one takes the time to get to know you as a person and not just a customer.
Jul 26, 2018
I've been a patient for years and the tone of t... — Debbie B.
(Patient since 2002)
I've been a patient for years and the tone of the office has not changed a bit. Everyone is over the top friendly, kind, and helpful and Dr Gustafson is really great!
Jul 20, 2018
I had my first appointment with Gustafson Eye C... — Ashley F.
(Patient since 2018)
I had my first appointment with Gustafson Eye Care and felt very comfortable at the office! Everyone is very friendly, down to earth and helpful. I would highly recommend using Gustafson for your eye care!
Jul 20, 2018
Love this place and its staff — Yuliana C.
(Patient since 2007)
Love this place and its staff
Jul 12, 2018
Thanks lady who was taking me for eye exam. She... — Marina R.
(Patient since 2018)
Thanks lady who was taking me for eye exam. She did very professional job!
Jul 6, 2018
The overall experience was very good — Shari M.
(Patient since 2018)
The overall experience was very good
Jul 3, 2018
Great experience! — Brendan G.
(Patient since 2018)
Overall pleasant and comfortable experience. Doctor and support staff were both wonderful!
Jun 30, 2018
friendly professional informative — James P.
(Patient since 2010)
friendly professional informative
Jun 27, 2018
Very helpful and informative. Everyone was ver... — Joseph J.
(Patient since 2018)
Very helpful and informative. Everyone was very nice, too.
Jun 21, 2018
The entire staff is simply the best (better tha... — Clara B.
(Patient since 2014)
The entire staff is simply the best (better than all the rest). ;-) Very professional, friendly, efficient, helpful, and informative. Their attentiveness leaves you feeling like you've been well taken care of, and they'd go above and beyond to make sure that your needs are satisfied. I've only seen Dr. G, and he's terrific at his profession and very personable. He's like that favorite neighbor, but he's so thorough that his yard kind of has an edge on everybody's... yet you like him all the more for it. :-D Darren, Dana, and Cheryl are just superb. I wouldn't dream of going anywhere else.
Jun 20, 2018
Great service and highly personable. — Steven T.
(Patient since 2015)
Great service and highly personable.
Jun 14, 2018
Comprehensive and thorough exam by friendly, pr... — Jeanne R.
(Patient since 2016)
Comprehensive and thorough exam by friendly, professional and knowledgeable staff and doctor. Easy to recommend to others.
Jun 2, 2018
Excellent service, wonderful staff. — Nikki D.
(Patient since 2018)
Excellent service, wonderful staff.
May 31, 2018
Excellent Team! — Jeff B.
(Patient since 2013)
The Team at Gustafson Eye Care is incredibly professional, helpful, and personable. Definitely a pleasure to work with and makes me feel like we made such a great choice years ago when we switched to your eye care practice! Great advice from the doctors and I know my family is in good hands with your team!
May 30, 2018
Was seen promptly on time. Doc was easy to talk... — Chris C.
(Patient since 2017)
Was seen promptly on time. Doc was easy to talk with and the entire staff very friendly.
May 24, 2018
The staff and the Doctor are available and most... — John H.
(Patient since 2017)
The staff and the Doctor are available and most helpful. A full explanation is always available .
May 16, 2018
It was a pleasure from the very start. I went ... — Susan K.
(Patient since 2018)
It was a pleasure from the very start. I went into Gustafson's on a Saturday to see if I could get my eyes checked. They explained they could not fit me in for a full eye exam. They offered an interim solution, but I told them I could schedule later. The office looked up my service plan. The women at the service desk encouraged me to take a look at the glasses. One of the staff members came to assist me as I looked at some glasses. She asked questions and was very helpful. I had an appointment scheduled before I walked out the door. She also mentioned a new selection would be coming in that might be of interest to me. The doctor was wonderful. I felt the examination was very thorough and he answered my questions. I picked out a pair of glasses, which were part of the shipment that just arrived. Staff were friendly and helpful. It was a lovely experience.
May 13, 2018
— Chrisilda K.
(Patient since 2018)
Was my first time here and the staff was very friendly and courteous. Make my first visit very pleasant.
May 12, 2018
Had a minor procedure with Dr. Mark Bronkosky. ... — Marinela V.
(Patient since 2004)
Had a minor procedure with Dr. Mark Bronkosky. It was relatively painless and easy. His manner put me at ease. Thank you Dr. Mark!
May 11, 2018
Dr G and all of you are great! — Jo Anne S.
(Patient since 2017)
Dr G and all of you are great! Will continue to refer people your way. Great high tech equipment makes eye check ups a breeze! Thanks!
May 3, 2018
Visit 4/18... — Donna L.
(Patient since 2013)
Appreciate the care and friendship of this office. Everyone is very helpful and informative . And Dr. Gustafson doesnt rush , taking the time to answer questions (crazy as they may be!).
Apr 27, 2018
Always have had friendly & great service. This... — Brayden T.
(Patient since 2011)
Always have had friendly & great service. This appointment was for my son.
Apr 27, 2018
Highly recommend Gustafson Eye Care. — Sharon B.
(Patient since 2000)
Highly recommend Gustafson Eye Care. Everyone is friendly, efficient and welcoming!
Apr 27, 2018
Excellent treatment and customer service — Erik A.
(Patient since 2018)
By far the best experience I’ve ever had at an eye appointment.
Apr 26, 2018
Very friendly employees. They are extremely ded... — Kirk R.
(Patient since 2003)
Very friendly employees. They are extremely dedicated to customer service.
Apr 25, 2018
Always great service — Lisa W.
(Patient since 2005)
I’ve always had a great experience with the doctors and staff here. And Dana is an expert at picking out the perfect glasses for me!
Apr 19, 2018
Very Professional — Gary N.
(Patient since 2018)
Everyone I came in contact with was very professional and knowledgable. They answered my questions to my satisfaction.
Apr 19, 2018
Very informative and nice staff — Sukatu P.
(Patient since 2018)
Dr.Gustafson and Dr.Cheryl were incredibly nice and informative. They took the time to help me understand ways to improve my eye health and vision as well as taking the time to perform additional testing than what I had initially came in for even though my appointment lasted longer than their available hours.
Apr 19, 2018
Just a great experience with Great people, who ... — Nigel B.
(Patient since 2017)
Just a great experience with Great people, who genuinely care.
Apr 18, 2018
— Daniel E.
(Patient since 2003)
love the new eye doctor..she explained everything to me and what will happen
Apr 13, 2018
Staff are just brilliant helpful, knowledgeable... — Robert M.
(Patient since 2007)
Staff are just brilliant helpful, knowledgeable and really friendly
Apr 12, 2018
Staff is awesome. Friendly and professional. — Jan M.
(Patient since 2007)
Staff is awesome. Friendly and professional.
Apr 7, 2018
Everyone is great to work with and takes time t... — Ruth H.
(Patient since 2006)
Everyone is great to work with and takes time to thoroughly explain whatever you may have questions about.
Apr 5, 2018
Everyone is so friendly and helpful. — Marci A.
(Patient since 2015)
Everyone is so friendly and helpful.
Apr 3, 2018
Always the best of care — Eugene P.
(Patient since 2000)
Everyone at Gustafson Eye Care is efficient, sincere and friendly as always.
Mar 23, 2018
Best eye care i've found.Thanks — Martha P.
(Patient since 2016)
Best eye care i've found.Thanks
Mar 16, 2018
Professional, courteous and in time. Great to d... — Lee H.
(Patient since 2013)
Professional, courteous and in time. Great to deal with
Mar 16, 2018
Great place good drs and staff — Kathleen S.
(Patient since 2016)
Great place good drs and staff
Mar 15, 2018
Beautiful & clean office, friendly & knowledgea... — Kellie P.
(Patient since 2000)
Beautiful & clean office, friendly & knowledgeable staff!
Mar 14, 2018
Everyone was wonderful. Pleasant and knowledgea... — Ruth V.
(Patient since 2018)
Everyone was wonderful. Pleasant and knowledgeable.
Mar 14, 2018
Wonderul and caring team at Gustafson's:) — Scott W.
(Patient since 2012)
Wonderul and caring team at Gustafson's:)
Mar 10, 2018
Wonderful place! Great fast service! Nice offic... — Emma H. W.
(Patient since 2018)
Wonderful place! Great fast service! Nice office.
Mar 9, 2018
Staff and Doctors are extremely friendly, court... — Duane F.
(Patient since 2013)
Staff and Doctors are extremely friendly, courteous and always willing to answer questions. The equipment used is modern and up-to-date and the new equipment is the most recent technologically advanced.
Mar 9, 2018
I love the staff, she is so helpful the lady yo... — Melissa M.
(Patient since 2009)
I love the staff, she is so helpful the lady you have had for years. And the doctor she is a sweetie, very helpful and friendly as well.
Mar 8, 2018
Fantastic experience. The staff and Dr. Gustafs... — Constance A.
(Patient since 2013)
Fantastic experience. The staff and Dr. Gustafson are attentive, caring and knowledgeable. Highly recommend!
Mar 8, 2018
Extremely professional and nice doctor and staf... — Robert D.
(Patient since 2017)
Extremely professional and nice doctor and staff
Mar 8, 2018
Although I’m probably the worst patient because... — Irin G.
(Patient since 2011)
Although I’m probably the worst patient because I haven’t been there in 2 years I can still walk in and they know who I am. Dana and Daren are awesome! It’s so nice to have a private office to see my doctor that isn’t part of a hospital. Call me when you can start taking vitals. Lol.
Mar 7, 2018
Quality care — Cynthia S.
(Patient since 2012)
Friendly, efficient staff. Timely service. Quality products. Most of all, excellent care.
Mar 2, 2018
This place is amazing! What a great friendly st... — Michelle B.
(Patient since 2018)
This place is amazing! What a great friendly staff. I seriously never had as much fun at an Eye Doctor appointment as I did the other day. What a great experience, for sure recommending this place to everyone i know.
Mar 1, 2018
Treated like family — Joshua G.
(Patient since 2012)
We love coming to Gustafson Eye Care. In addition to receiving great care, Everyone is treated like family!
Feb 25, 2018
Very pleasant office environment. The staff and... — NOVIETTA S.
(Patient since 2018)
Very pleasant office environment. The staff and doctor were very friendly. Only downfall the doctor didn't wear doctor's apparel so you didn't know if she was a doctor or client. But overall very nice and friendly staff and doctor!
Feb 19, 2018
Professional , kind people at the office, Dr is... — Catalina B.
(Patient since 2016)
Professional , kind people at the office, Dr is very knowledgeable, very short or no waiting time . I would highly recommend this eye specialists
Feb 18, 2018
Friendly, polite, professional and efficient. G... — Eugene D.
(Patient since 2007)
Friendly, polite, professional and efficient. Good people, easy parking, good with my insurance.
Feb 16, 2018
Very professional operation, friendly staff and... — Martin R.
(Patient since 2018)
Very professional operation, friendly staff and good doctors
Feb 12, 2018
What pills are they taking? — LINDA M.
(Patient since 2011)
Nicest people; I think they all take happy pills. Wonderful services, skilled professionals and of course, a wonderful eye doctor.
Feb 8, 2018
Great customer service and friendly staff — Crystal C.
(Patient since 2018)
Great customer service and friendly staff
Feb 8, 2018
Everyone is so nice, friendly, and helpful. — Vicky N.
(Patient since 2004)
Everyone is so nice, friendly, and helpful.
Feb 6, 2018
Excellent Service and Staff; Wonderful Experien... — Kathleen B.
(Patient since 2018)
Excellent Service and Staff; Wonderful Experience!!
Feb 5, 2018
Felt welcomed the moment I walked through the d... — Doreen C.
(Patient since 2018)
Felt welcomed the moment I walked through the door
Jan 26, 2018
I have been coming to Gustafson Eye Care for 20... — Kevin C.
(Patient since 2001)
I have been coming to Gustafson Eye Care for 20 years now and it is top notch. Top notch eye care from Dr. Gustafson and top notch service from everyone who works there. I highly recommend Gustafson eye care!
Jan 26, 2018
Everyone is so nice and helpful!! — Gayle N.
(Patient since 2015)
Everyone is so nice and helpful!!
Jan 25, 2018
Very friendly people. Great service. — Jason H D.
(Patient since 2018)
Very friendly people. Great service.
Jan 17, 2018
Dr Tom G. — John H.
(Patient since 2017)
Dr Tom has time to explain all questions and takes time to know his patient!
Jan 12, 2018
Outstanding eye care — Nina O.
(Patient since 2018)
Finally a place that stands alone with respect to outstanding professional attention and service. Everyone treated me with kindness and respect but most importantly the gentleman who helped me choose frames was not afraid to tell me my choices were not the best shape or size. After his attention to details that I reguired-his choices were the best. Comfort and style. Will make this my eye care center for sure.
Jan 11, 2018
You and your staff are AMAZING! — Nancy K.
(Patient since 2016)
You and your staff are AMAZING! So caring, compassionate, friendly, helpful and immediately put others at ease as they walk through the doorway to your office.
Jan 10, 2018
Excellent care in a very friendly environment. ... — David K.
(Patient since 2000)
Excellent care in a very friendly environment. Highly recommended.
Jan 6, 2018
Crystal — Crystal B.
(Patient since 2018)
As a new patient I was impressed by the level of professionalism and friendly staff. I would definately recommend Gustafson Eye Care!
Jan 6, 2018
All the staff are very friendly and helpful . T... — Eleonor P.
(Patient since 2017)
All the staff are very friendly and helpful . They take their time to explain every step of the eye est.
Dec 29, 2017
Both my wife and I have been coming to the Gust... — Jim L.
(Patient since 2001)
Both my wife and I have been coming to the Gustafson Optical Center for years because we have confidence in the quality of the services as well as the quality of the products. I wear a progressive lens and am comfortable that the Varilux lenses provide me with optimal optical quality. The staff is always great as well, we always end up feeling that our satisfaction really matters to each of them. What more could one ask for?!
Dec 26, 2017
I arrived at my first appointment withGustafson... — George B.
(Patient since 2017)
I arrived at my first appointment withGustafson Eye Care and was greeted warmly. Cheryl did a fantastic job in testing my eyes. In my followup appointment with Dr. Gustafson, he fully explained my results, made recommendations, and listened to my questions. Doesn't always happen with today's doctors. He introduced me to Darren, who fitted me with the frames and the benefit choices of the lenses I needed. Can't describe how good a job he did, with excellent customer service.
Dec 24, 2017
The staff are very friendly and professional an... — Vito M.
(Patient since 2009)
The staff are very friendly and professional and the Dr took her time to make sure I understood everything that she was doing and answered all of my questions.
Dec 24, 2017
There service are ecxelent and friendly — Jose F.
(Patient since 2010)
There service are ecxelent and frankly
Dec 22, 2017
Your practice is the kindest, most helpful, wel... — Beth K.
(Patient since 2016)
Your practice is the kindest, most helpful, well informed, intentional about educating your patients, and simply listening to the needs or concerns of patients. Dr Gustafson will never rush his patients and lets you know that your time is valuable to him. It's a wonderful place and the best medical care for our eyes in the northwest suburban area.
Dec 13, 2017
Great Team! — Mark U.
(Patient since 2002)
I really like the receptionist, Tom, and the lady who does the intake exam - you are all very friendly and knowledgeable! I would never consider changing eye doctors. Thank you!
Dec 13, 2017
— Mary O.
(Patient since 2002)
Doctors and staff are caring and professional. Time is taken to ensure a thorough exam with the latest equipment in addition to friendly service. Great selection of frames.
Dec 11, 2017
for many years this is the place that has been ... — Michael M.
(Patient since 2009)
for many years this is the place that has been our family service provider. Gets better and best every year!!!!!
Dec 8, 2017
Excellent Customer Care — Kim B.
(Patient since 2000)
For years, I have received excellent care by Dr. Tom Gustafson and the extremely knowledgeable staff. Terrific customer care. Highly recommend.
Dec 7, 2017
Great team. They always make me feel welcome. — Doraine L.
(Patient since 2013)
Great team. They always make me feel welcome.
Nov 30, 2017
Knowledgeable eye doctors. — Charles C.
(Patient since 2016)
Knowledgeable eye doctors.
Nov 30, 2017
Gustafson Eye Care in Palatine — Jenny Y.
(Patient since 2017)
A very friendly and professional staff that was extremely helpful throughout the entire process.
Nov 27, 2017
Everyone is friendly and help — Judy G.
(Patient since 2004)
Everyone is friendly and helpful
Nov 26, 2017
Wonderful! — Deborah L.
(Patient since 2005)
The office staff is professional, friendly, efficient and knowledgeable, and Dr. Gustafson is very thorough, taking plenty of time to examine and discuss you eye health and eyewear options.
Nov 24, 2017
Thank you for squeezing me in for an office em ... — John H.
(Patient since 2017)
Thank you for squeezing me in for an office em visit.
Nov 22, 2017
Very short waiting time, Dr and staff very prof... — Catalina B.
(Patient since 2016)
Very short waiting time, Dr and staff very professional and friendly
Nov 20, 2017
Very courteous staff and Dr. was able to get f... — Marilyn W.
(Patient since 2017)
Very courteous staff and Dr. was able to get fast appointment for my problem.
Nov 17, 2017
From the front desk staff to the doctors' assis... — Paul G.
(Patient since 2004)
From the front desk staff to the doctors' assistants to the doctors themselves, there is nothing about your practice I would even think of changing. Everyone is always so friendly, professional and efficient that it is always a great experience - every single time I come in. Seeing the same smiling faces who have been there for years is testament to the great environment and carefully selected staff. Keep up the great work!!
Nov 17, 2017
The BEST! — Sofia L.
(Patient since 2017)
The BEST! Thank you Dana, Daren, Janet, Dr Tom and Dr Rachel fore being awesome.
Nov 16, 2017
— Dan A.
(Patient since 2013)
Super friendly staff and very knowledgeable doctors. Office is organized, well kept, and uses the latest technology.
Nov 14, 2017
Warm friendly environment, consistent across al... — Leonard G.
(Patient since 2006)
Warm friendly environment, consistent across all staff
Nov 11, 2017
Very comprehensive & thorough exam. I apprecia... — William W.
(Patient since 2017)
Very comprehensive & thorough exam. I appreciate that Doctor Gustafson took time to explain the test results to me.
Nov 10, 2017
Dr Tom and his staff are awesome...the technolo... — Rich K.
(Patient since 2017)
Dr Tom and his staff are awesome...the technology and care they provided was first class!
Nov 9, 2017
First Time Patient Highly Impressed — George B.
(Patient since 2017)
I was greeted warmly and efficiently upon arrival. Thorough exam and explanation. Followup visit also excellent.
Nov 5, 2017
Dr. Gustafson and his staff were very friendly ... — Barb N.
(Patient since 2017)
Dr. Gustafson and his staff were very friendly and spent time with me to be assured that the prescription was accurate and that I understood everything about my eye exam.
Nov 2, 2017
You guys are just Awesome!You guys are always ... — Daisy C.
(Patient since 2001)
You guys are just Awesome! You guys are always so welcoming I love it! The staff is just great.
Oct 26, 2017
They have the best staff... — Victor R.
(Patient since 2017)
They have the best staff... VERY friendly!
Oct 23, 2017
— Beverly K.
(Patient since 2012)
you know I love all you folks at Gustafson eye care......I've been a customer forever
Oct 11, 2017
Staff was friendly and helpful, and helped me t... — Magy H.
(Patient since 2017)
Staff was friendly and helpful, and helped me to get an affordable pair of glasses since I don't have vision insurance.
Oct 2, 2017
Great care for your eyes — Michael R.
(Patient since 2004)
Staff is super, exams are thorough. Dr. Tom is an outstanding professional.
Sep 27, 2017
I had an emergency with my eyelid being swollen... — Jacob M.
(Patient since 2017)
I had an emergency with my eyelid being swollen and irritated. The doctor saw me right away and i didnt have any insurance. They gave me great deal on the visit cost and the doctor recomended some over the counter medication. I was all better in a couple days. I was very pleased with my experience here and would recomend them!!!
Sep 19, 2017
WHAT CAN I SAY I CAN SEE CLEARLY NOW THE RAIN I... — Gene L.
(Patient since 2017)
WHAT CAN I SAY I CAN SEE CLEARLY NOW THE RAIN IS GONE
Sep 15, 2017
Everyone there makes for a very pleasant experi... — Sandra B.
(Patient since 2003)
Everyone there makes for a very pleasant experience!
Sep 10, 2017
Love all of the staff in this office. They are ... — Amy L.
(Patient since 2013)
Love all of the staff in this office. They are genuine & attentive. Dr. Guftafson is friendly and considerate. Dr. Buranosky is so easy to speak with and gives me so much confidence in the procedures I am preparing for. His assistant Katie is sweet, kind and knowledgeable. Both Drs. make me comfortable and give me so much faith in their abilities.
Aug 26, 2017
Gustafson Eye Care always meets my vision needs... — Cynthia S.
(Patient since 2012)
Gustafson Eye Care always meets my vision needs. The exam covers all my special needs. All the staff is very knowledgeable and demonstrates that my care is important to them.
Aug 24, 2017
Very efficient process ..... Great staff ........ — Cathy B.
(Patient since 2017)
Very efficient process ..... Great staff .....
Aug 14, 2017
The staff is extremely friendly and very knowle... — Dorothy P.
(Patient since 2017)
The staff is extremely friendly and very knowledgeable! They keep up with the latest tech and advancements in the field. As a business owner myself, I appreciate that and know how important it is. I felt welcomed and informed. I've been in the market for a new eye doctor since mine of 10 years retired. I thought it would be impossible to find a place to live up to my expectations, but I found it here! Highly recommend.
Aug 12, 2017
Everyone in the business is awesome, helpful, k... — Linda R.
(Patient since 2000)
Everyone in the business is awesome, helpful, kind! Been a patient for over twenty years.
Aug 10, 2017
Very kind and professional! Thank you, Ron — Ron S.
(Patient since 2017)
Very kind and professional! Thank you, Ron
Aug 10, 2017
Dr. Gustafson is the best — Zachary D.
(Patient since 2016)
I have been going to Dr. Gustafson for many years and every year I have a great experience with both him and his staff. All of the employees in his office are kind and very helpful. Best eye doctor I've been too.
Aug 7, 2017
Best Office — Nancy S.
(Patient since 2014)
I love the way everyone on the staff is so helpful and always positive. I feel very welcomed. The eye care I receive has always been top notch. Everything is thouroughly explained, and I never feel rushed. I also have never been made to wait.
Aug 4, 2017
Very friendly and highly knowledgeable! — Larry H.
(Patient since 2014)
Very friendly and highly knowledgeable!
Aug 4, 2017
Prompt professional service — Catalina B.
(Patient since 2016)
Prompt professional service
Aug 4, 2017
Staff was very pleasant, excellent. Very thorou... — Mark F.
(Patient since 2017)
Staff was very pleasant, excellent. Very thorough with all explanations from exam to insurance coverage.
Aug 4, 2017
Altho I now live in the Phoenix area I still co... — Marylin Kim L.
(Patient since 2001)
Altho I now live in the Phoenix area I still come back here to have my eye care. I can not go any other place.
Aug 3, 2017
The perfect Eye Care — Jeffrey A.
(Patient since 2002)
Professional, friendly, made sure I understood everything and also listened to what I had to say. Great service. So glad we changed to Gustafson eye care
Aug 3, 2017
u have to SEE to believe — Dave B.
(Patient since 2016)
Top noth professional care and the staff couldn't be any more friendly.
Aug 3, 2017
Everyone is just wonderful! Did not have to wai... — Carrie B.
(Patient since 2017)
Everyone is just wonderful! Did not have to wait once I arrived at the office. Dr.'s were very concerned and thorough.
Aug 3, 2017
Have been coming here for years. Trust Dr. Gust... — Joanne P.
(Patient since 2000)
Have been coming here for years. Trust Dr. Gustafson and the staff are friendly and know their stuff.
Aug 3, 2017
Eye Like it Here! — Noah T.
(Patient since 2009)
The staff at Gustafson Eye Care is great & very friendly! I actually enjoy getting my eyes checked here!
Jul 10, 2017
Eye care can be fun! — Debbie B.
(Patient since 2002)
I've been going to Tom Gustafson for my eye health for years - the whole team is just great. They have the latest technology, the nicest staff and everything in between.
Jun 28, 2017
Thank you for your kindness! — Ron S.
(Patient since 2017)
Thank you for your kindness!
Jun 23, 2017
Always a great experience — Jonathan B.
(Patient since 2016)
It is always a great experience at Gustafson's. The staff is friendly and always goes above and beyond to ensure you leave satisfied. Darren is the absolute best!
Jun 11, 2017
Great Doctor and awesome staff! — Allen S.
(Patient since 2002)
Great Doctor and awesome staff!
Jun 3, 2017
everyone is always very nice and helpful. — Barbara V.
(Patient since 2015)
everyone is always very nice and helpful.
May 24, 2017
i did not get into to see the doctor i schedule... — Allyson C.
(Patient since 2001)
i did not get into to see the doctor i scheduled an appointment for Dr.Gustasfson. Instead i was told I had to see another doctor.
May 16, 2017
comfortable, caring atmosphere — Jose C.
(Patient since 2016)
comfortable, caring atmosphere
Apr 20, 2017
Professional and Friendly. — Eugene P.
(Patient since 2000)
Always professional. Always friendly. For over twenty-five years, Tom and his staff have given me the best care. I know that my eye care is in good hands.
Apr 14, 2017
I have been coming to this office for many year... — Mia I.
(Patient since 2001)
I have been coming to this office for many years and have always been very satisfied with the care and professionalism of everyone associated with the practice.
Apr 13, 2017
A pleasurable experience. Everybody in the offi... — Kathryn I.
(Patient since 2017)
A pleasurable experience. Everybody in the office were friendly and helpful.
Mar 31, 2017
Exceptional service! I went in for an exam and... — Nancy W.
(Patient since 2017)
Exceptional service! I went in for an exam and was pleased to have people listen to my needs and offer me options tailor made just for me. From the moment I walked in to the moment I left, I felt comfortable. I will definitely tell my friends to come to Gustafson Eye Care in Palatine.
Mar 30, 2017
The Team at Gustafson Eye Care is wonderful. Tr... — Jo Anne S.
(Patient since 2017)
The Team at Gustafson Eye Care is wonderful. Truly caring about your needs, taking time to explain options and preventative measures. Thank you Dr. Gustafson et all...
Mar 30, 2017
I have had 2 Optometrists my entire life, weari... — Randy B.
(Patient since 2000)
I have had 2 Optometrists my entire life, wearing glasses from age 7. Many years! This is a great office with friendly experienced staff. I stay there because it is like my first OD that passed away. Highly recommended!
Mar 17, 2017
Meeting the Dr. For the first time and was very... — John H.
(Patient since 2017)
Meeting the Dr. For the first time and was very impressed with his background , knowledge and skills.
Mar 11, 2017
Great service — BryAnne T.
(Patient since 2011)
Everyone at Gustafson Eye Care is always extremely friendly. Love it there.
Mar 11, 2017
CATARAC ? — Gene L.
(Patient since 2017)
MY FIRST TRIP WAS ON 2-27-17 DIANE KIRKORSKY SAID THAT I DID NOT HAVE CATARAC PROBLEMS I CAME BACK ON 3-9-17 AND MARK BURANOSKY I DID DONT NO WHO TO BELIEVE ? I TRUST THEM WITH MY SIGHT MY NEXT APPOINTMENT IS 9-14-17 WILL SEE THEN THANKS GENE
Mar 10, 2017
Very personable and professional care. — Lowell S.
(Patient since 2014)
Very personable and professional care.
Mar 9, 2017
Thanks for being flexible enough to fit in an u... — Adrienne B.
(Patient since 2000)
Thanks for being flexible enough to fit in an unscheduled diagnostic test!
Mar 2, 2017
Everyone at Gustafson Eye Care goes the extra m... — Marilyn L.
(Patient since 2006)
Everyone at Gustafson Eye Care goes the extra mile to make me feel welcome and valued. Any questions or concerns I might have are immediately addressed in a professional manner. The office is modern, comfortable and has the most up to date equipment. I always leave knowing that my vision care is in good hands. I highly recommend Dr. Gustafson and his staff for vision care.
Feb 22, 2017
Dr. Tom and his staff are wonderful! V — Theresa G.
(Patient since 2012)
Dr. Tom and his staff are wonderful! Very friendly, helpful, and timely. They also give you all the time you need to ask questions or make decisions. I have never felt rushed and have certainly never treated like a "client" - my son and I are always treated like family!
Feb 20, 2017
My family and I have been coming to Dr. Gustafs... — Kevin C.
(Patient since 2001)
My family and I have been coming to Dr. Gustafson for 20 years and he and his office are simply awesome. I highly recommend Dr. Gustafson. You will not find a better eye doctor or supporting team.
Feb 18, 2017
Very timely and comfortable. Takes the time to... — Lynn Z.
(Patient since 2010)
Very timely and comfortable. Takes the time to answer all my questions.
Feb 16, 2017
Prompt friendly service with a personal touch. ... — Randy B.
(Patient since 2000)
Prompt friendly service with a personal touch. Entire office staff makes you feel at home. We have been a patient for years.
Feb 10, 2017
I've been going to Gustafson Eye Care for years... — Rebecca F.
(Patient since 2000)
I've been going to Gustafson Eye Care for years. I don't trust anyone else with my eyes. And love the staff.
Feb 7, 2017
Tom is awesome and I am very excited to pick ou... — John V.
(Patient since 2017)
Tom is awesome and I am very excited to pick out my new glasses. I recommend Gustafson eye care to all my friends and family.
Feb 4, 2017
Awesome people and service, as usual! — Karen Z.
(Patient since 2003)
Awesome people and service, as usual!
Feb 3, 2017
Best in the Business!!! — James J.
(Patient since 2004)
Dr. Tom is one of the best in the business,as far as eye doctors. Very much trusted in eye care and very good. The staff at Gustafson eye care good at welcoming and their services and help are great!!
Jan 25, 2017
Great Care — Nancy E.
(Patient since 2000)
I appreciate the welcoming environment the staff provides. I appreciate Dr. Gustufson’s providing details about vision health and what I am being tested for during the comprehensive vision exam.
Jan 25, 2017
The customer service is outstanding. The offic... — Janet W.
(Patient since 2014)
The customer service is outstanding. The office culture is so welcoming and helpful. The doctor and technicians were so kind and took their time exposing every procedure , vision screening they were going to do before they did it.
Jan 17, 2017
Always a friendly, welcoming, environment. — Christopher B.
(Patient since 2002)
Always a friendly, welcoming, environment.
Jan 11, 2017
I LOVE THE STAFF. VERY FRIENDLY and POLITE — Sandra N.
(Patient since 2015)
I LOVE THE STAFF. VERY FRIENDLY and POLITE
Jan 6, 2017
All the staff at Gustafson Eyecare are helpful ... — Kimberly M.
(Patient since 2010)
All the staff at Gustafson Eyecare are helpful and are a pleasure to work with. Dr. Gustafson has the latest equipment and does a phenomenal job thoroughly examining all aspects of your eyes. They will help you with contacts and have a great selection of frames to choose from. I have been a patient for about as long as Dr. Gustafson has had his practice open. Since then, all of my family have become patients, as well. Many insurances are accepted and they will work with you to get the best options you can with your coverage. You will not be disappointed!
Jan 5, 2017
Annual eye exam - nothing to it! — Karen M.
(Patient since 2010)
The staff is so helpful and friendly. It is not a chore to do the annual exam!
Dec 19, 2016
Very professional and informative. Staff was ex... — Susan K.
(Patient since 2016)
Very professional and informative. Staff was excellent. Did not have to wait.
Dec 17, 2016
Very efficient office. Easy to talk with staff ... — Robert M.
(Patient since 2007)
Very efficient office. Easy to talk with staff and they are always just so helpful. A delight to deal with.
Dec 16, 2016
I started with the group about 3 years ago, and... — Donna L.
(Patient since 2013)
I started with the group about 3 years ago, and they feel like family now. Always courteous and very helpful. I am very comfortable with Dr. Gustafson and appreciate his explanation of all my questions. I know I am in good hands.
Dec 15, 2016
My experience-a positvie one — Nancy K.
(Patient since 2016)
Thank you for the follow up email and phone call from your staff to let me know the total cost I will owe. It was nice to meet you and look forward to working with your office regarding my visual needs in the future. Everyone was very helpful and friendly, thank you!
Dec 9, 2016
Wonderful service, as always! — Karen Z.
(Patient since 2003)
Wonderful service, as always!
Dec 8, 2016
TOO LONG TO GET AN APPOINTMENT, BUT WELL WORTH ... — Glenn R.
(Patient since 2015)
TOO LONG TO GET AN APPOINTMENT, BUT WELL WORTH THE WAIT TO DEAL WITH FRIENDLY PROFESSIONALS
Nov 29, 2016
Been seeing (no pun intended) Dr. Gustafson for... — Scott D.
(Patient since 2000)
Been seeing (no pun intended) Dr. Gustafson for years. Excellent!!
Nov 11, 2016
Dr. Tom makes going to the eye doctor relaxing! — Daniel A.
(Patient since 2013)
Dr. Tom makes going to the eye doctor a relaxing experience, rather than stress-inducing. There's no pressure on anything, and the staff all make you feel very special, taking the time to help you with all decisions and explain things in detail.
Nov 10, 2016
Great Experience — Ryan L.
(Patient since 2015)
Great staff! Everyone is very professional and accommodating. Dr. Gustafson is great and takes the time to explain exactly what he sees and wants you to feel informed and comfortable. Awesome eye doctor!!!
Nov 10, 2016
Always patient and helpful with products and pr... — Zachary S.
(Patient since 2004)
Always patient and helpful with products and pricing.
Nov 7, 2016
Professional at its Best! — Sandra C.
(Patient since 2005)
The first approach that you see is the front desk staff. They are very professional. It was busy on Saturday and they were multi-tasking. Cheryl is the most excellent, kind, and professional assistant we have ever been to in an eye doctor's office. Cheryl is one of the reasons why we come from Lincoln Park and Buffalo Grove to Dr. Gustafson's office when our insurance company affords us many other choices. She is truly a blessing to have in Dr. Gustafson's office. Dr. Gustafson is extremely professional, kind, and is an expert in the optomotry field and we enjoy his demeanor. We also drive from a distance to utilize his services and will continue to do so. He continues to listen to my concerns.
Nov 7, 2016
I love all parts of this Office. Always enjoy ... — Michael M.
(Patient since 2009)
I love all parts of this Office. Always enjoy the customer service. Dr. Gustafson knows my family and has been. servicing my eyes for many years. The best.
Nov 2, 2016
Everybody in the office has the greatest customer — Robert M.
(Patient since 2007)
Everybody in the office has the greatest customer service ethic. I just don't mind coming on in at all. Dana is a gem and works so well at what she does.
Nov 1, 2016
The best! — Rick L.
(Patient since 2008)
I really enjoy coming to Guftuson Eye Care for all my vision needs. Professionalism, smiling faces and a family like atmosphere are only a few key points that keep my wife and I coming back time after time. It's always great to see the doc and his staff and always striking up a conversation. I would and have highly recommended this practice for all your eye care needs. Ricky Lewandowski Wheeling, IL.
Nov 1, 2016
I am always impressed by how friendly, efficien... — Paul G.
(Patient since 2004)
I am always impressed by how friendly, efficient, knowledgeable, and understandable every single interaction has been with not only Dr. Gustafson, but every single person on his staff. Having lived in several places during the 50 years I've been wearing glasses, I've been exposed to many eyecare practices. Without exaggeration, Gustafson Eye Care is head and shoulders above them all!
Nov 1, 2016
A customer friendly experience end to end. — Leonard G.
(Patient since 2006)
A customer friendly experience from first phone call to appointment to picking up my glasses. Always.
Oct 30, 2016
very friendly, professional, very patient orien... — James C.
(Patient since 2013)
very friendly, professional, very patient oriented, explaining every option
Oct 24, 2016
I have been seeing Dr. Gustafson for at least 2... — Kimberlie S.
(Patient since 2002)
I have been seeing Dr. Gustafson for at least 20 years now and always find the office efficient, friendly and helpful. I trust Dr. Gustafson for my eye care needs as I have some medical issues which require a good health check every year. He has always listened to my concerns and offered the best options for my care.
Oct 23, 2016
I was very pleased with the service the Doctor an... — Kathleen S.
(Patient since 2016)
I was very pleased with the service the Doctor and staff. I'm new to this office and would definitely recommend anyone to go here!
Oct 20, 2016
— Beverly K.
(Patient since 2012)
What can I say?....great service.....great people.....listen...it ain't broke....nothing to fix
Oct 15, 2016
— Deborah J.
(Patient since 2014)
Friendly, caring people, state of the art equipment and a doctor who will take the time to listen to your concerns.
Oct 15, 2016
— Angela M.
(Patient since 2016)
Friendly, accommodating, professional and extremely time efficient!
Sep 30, 2016
Very satisfied! — Gregory C.
(Patient since 2016)
Great service. Thanks for seeing me on short notice!
Sep 25, 2016
— Robyn J.
(Patient since 2004)
You are and always have been the most proficient and courteous staff I have ever dealt with
Sep 25, 2016
Happier after second visit — Alice W.
(Patient since 2016)
I was disappointed with the info provided by both the tech and the first optometrist saw. But after returning and seeing another who listened to me and explained my vision problems I was much happier. Very busy place. Wish they would deal with one customer at a time before moving on to another.
Sep 23, 2016
I would recommend this office to anyone.
— Kamil O.
(Patient since 2016)
I would recommend this office to anyone. Dr. Gustafson and his staff are proffessional and friendly. My child was happy with his experience here and so was I.
Sep 17, 2016
Dr. Gustafson and his staff are always profession... — Deborah L.
(Patient since 2005)
Dr. Gustafson and his staff are always professional, courteous, helpful and thorough. The eye exam process is made to be a positive experience and I highly recommend Gustafson Eye Care to anyone who is looking for a new eye care facility.
Sep 10, 2016
Definitely recommend! — Caryn S.
(Patient since 2000)
Prompt, courteous, educated, competent......all words that describe the service provided by the eye center.
Sep 3, 2016
Dr. Gustafson and his staff were very friendly an... — Frank L.
(Patient since 2003)
Dr. Gustafson and his staff were very friendly and knowledgeable.
Aug 31, 2016
— Julie B.
(Patient since 2012)
GUSTAFSON Eye Care is a great for all your optical needs. The staff is very professional, helpful, and a lot of fun. They are great at helping you with glasses that best fit your face, style, etc. I would highly recommend GUSTAFSON Eye Care.
Aug 26, 2016
Great customer service. My appointment was prompt... — Kevin P.
(Patient since 2008)
Great customer service. My appointment was prompt and fast. I really appreciate that!
Aug 22, 2016
— Renee F.
(Patient since 2008)
Dr. G was kind enough to fit me in his busy schedule. I trust every single word he says.
Aug 6, 2016
Pleasant to deal with. Very thorough ... — Valarie L.
(Patient since 2007)
Pleasant to deal with. Very thorough
Aug 5, 2016
I've never felt pressured to spend more money than I want to on my glasses. The service is great a... — Paul H.
(Patient since 2013)
I've never felt pressured to spend more money than I want to on my glasses. The service is great and just a wonderful staff who do everything to make you feel comfortable as you go through the process with very little delay.
Aug 4, 2016
— Renee F.
(Patient since 2008)
Dr. G was kind enough to fit me in his busy schedule. I trust every single word he says.
Aug 4, 2016
We are always very pleased with service... — John M.
(Patient since 2016)
We are always very pleased with service
Aug 4, 2016
Friendly, knowledgeable, and helpful... — Larry H.
(Patient since 2014)
Friendly, knowledgeable, and helpful
Jul 29, 2016
— Beth L.
(Patient since 2002)
Excellent service! The staff is friendly, efficient and knowledgeable.
Jul 29, 2016
Staff is super friendly and not pushy about suggested tests and procedures. I was seen right away ... — Rachel H.
(Patient since 2000)
Staff is super friendly and not pushy about suggested tests and procedures. I was seen right away at my appointment time and was finished in less than an hour.
Jul 27, 2016
— Lilian R.
(Patient since 2002)
Personal care, professional, and efficient procedures are a few good reasons to "SEE' Dr. Tom.
Jul 22, 2016
Fabulous service with ver friendly and helpful staff!... — Rachael M.
(Patient since 2016)
Fabulous service with ver friendly and helpful staff!
Jul 21, 2016
Always friendly and great service... — BryAnne T.
(Patient since 2011)
Always friendly and great service
Jul 21, 2016
Trusted adviser for over 20 years. — William L.
(Patient since 2001)
I have been going to Tom Gustafson for over 20 years. He always has the latest equipment and knows his field.
Jul 11, 2016
I got Dr Gustafson's name from a dear friend. I needed immediate attention for an infection and ... — Beth K.
(Patient since 2016)
I got Dr Gustafson's name from a dear friend. I needed immediate attention for a previously treated eye infection that had been ongoing for 2 months. The staff got me in within 24 hours. Dr Gustafson accurately diagnosed and treated my eye and it was restored to normalcy within 2 days! I was so incredibly grateful. Thank you
Jul 8, 2016
The staff is superb, friendly, efficient and made me feel at home! By the way, this was m... — Ellen A.
(Patient since 2016)
The staff is superb! They are friendly, efficient and made me feel at home. By the way, this was my first visit since I moved into the area. I'm so glad I chose the perfect Optometrist me and my family!
Jul 8, 2016
Friendly,competent and the glasses are a quality product. — Joanne P.
(Patient since 2000)
Friendly,competent staff, no long waiting and the glasses are quality products. Dr. Gustafson is a wonderful person, that makes going to have your eyes checked a pleasure.
Jul 7, 2016
Great Eye Dr. and Staff — Sheila W.
(Patient since 2001)
Very friendly, efficient, and always comes up solutions to my ever-changing prescription! I have been a patient there for many, many years.
Jun 30, 2016
Expert Care — Cynthia S.
(Patient since 2012)
Knowledgable, caring staff and doctors. Expert care in all areas. Appointments are honored in a timely fashion.
Jun 29, 2016
Excellent. Always very professional.... — James A.
(Patient since 2001)
Excellent. Always very professional.
Jun 23, 2016
I have gone to Dr Gustafson for a number of years. I have always found the service of his office... — Michael G.
(Patient since 2000)
I have gone to Dr Gustafson for a number of years. I have always found the service of his office to be excellent.
Jun 22, 2016
— Lorraine W.
(Patient since 2016)
Dr. Gustafson has a very high tech office with many eye tests that you do not normally see at an optometrist's office. Not to mention his kind, professional treatment. I highly recommend him to anyone needing an eye exam.
Jun 20, 2016
— Michael G.
(Patient since 2012)
very professional office, highly recommended to my friends
Jun 17, 2016
Friendly, knowledgeable, and professional! — Lisa W.
(Patient since 2005)
The doctors and staff are very friendly, knowledgeable, kind, and professional. They are also respectful of my insurance limits and are great about providing me with wonderful frame options that are within my budget!
Jun 7, 2016
Eye Love it Here! — Noah T.
(Patient since 2009)
The staff here is so professional and very friendly. Dr. Gustafson runs an amazing practice. I actually look forward to getting my annual eye check-up. Highly recommended!
Jun 5, 2016
Wonderful staff and clinic! I highly recommend. They all take the time to answer questions. A few ... — Mary Pat K.
(Patient since 2010)
Wonderful staff and clinic! I highly recommend. They all take the time to answer questions. A few times I have needed to get in quickly (due to a scratch on my cornea) and they have always gotten me in the same day. I couldn't say more positive things about Gufstanson Eye Clinic!
Jun 4, 2016
I have recommended gustafson eye care to several friends already - friendly, great team and with a... — Debbie B.
(Patient since 2002)
I have recommended gustafson eye care to several friends already - friendly, great team and with all of the latest technology, I feel that I am definitely getting great care for my eyes.
Jun 3, 2016
Every employee is extremely nice and very knowledgeable.... — Dan A.
(Patient since 2013)
Every employee is extremely nice and very knowledgeable.
May 28, 2016
I have enjoyed Dana Darin and Dr. Gustafson semi annual visits for many years. This relates to my... — Michael M.
(Patient since 2009)
I have enjoyed Dana Darin and Dr. Gustafson semi annual visits for many years. This relates to my family and myself. Couldn't be happier with the customer service and care. ❤ this team of professionals and all they do. 5 stars always.
May 25, 2016
— Lorraine M.
(Patient since 2016)
Hi - Service was fantastic all across the board. Everyone was incredibly pleasant. I had made my appt. on-line, which apparently did not work, but still was seen and right on time with my original appt. Only feedback would be to fix your online portal so that it connects w/your scheduling system.
May 25, 2016
First time, walk in, patient. I felt very welcome and the staff and Dr. Gustafson took care of me... — Christina M.
(Patient since 2016)
First time, walk in, patient. I felt very welcome and the staff and Dr. Gustafson took care of me. As a result of my first time experience I will be a permanent patient here. I highly recommend Gustafson Eye Care.
May 24, 2016
— Faina S.
(Patient since 2000)
Doctor and all stuff are very , very good. All my family ,friends are happy for many year.
May 15, 2016
Your office seems to be keeping up with online presence with emailing stating I'm due for an exam,... — Irin G.
(Patient since 2011)
Your office seems to be keeping up with online presence with emailing stating I'm due for an exam, appt reminders etc. if I didn't get a email stating it was time for my yearly exam I wouldn't have been there this week.
May 12, 2016
My visit with the the doctor and Dana and all the receptionist has been delightfully as always ... — Joe O.
(Patient since 2010)
My visit with the the doctor and Dana and all the receptionist has been delightfully as always
May 10, 2016
TRUST YOU CARE TO EYE CARE — Robert B.
(Patient since 2000)
ALWAYS A PLEASURE TO RECIEVE THE PROFESSIONAL CARE WITH YOUR TEAM. YOUR CARE AND ATTENTION TO THE DETAILS AND CONCERNS ARE IMPORTANT TO ME AND I DO APPRECIATE THE THOUGHTFULNESS YOU PROVIDE.
May 6, 2016
Good service and great knowledge.... — Robert M.
(Patient since 2004)
Good service and great knowledge.
May 5, 2016
— Marco M.
(Patient since 2006)
Everything was great as always you all are excellent workers, greeting everybody and make us all welcome , keep it up tks.
Apr 29, 2016
Dr. G is amazing!!! My daughter had sand thrown in her eye. She was seen right away and Dr. G care... — Gianna C.
(Patient since 2010)
Dr. G is amazing!!! My daughter had sand thrown in her eye. She was seen right away and Dr. G carefully removed 5 small pebbles from her eye WITH TWEEZERS!!! My 9 year old daughter did not flinch! All due to his calming nature and skillful hand!!! I trust him completely!!!!
Apr 26, 2016
Annual Eye Exam — Eugene P.
(Patient since 2000)
As always, I received a comprehensive eye exam with Tom. First, Cheryl ran me through the preliminary exam with the diagnostic machines and the Digital Retinal Scaner (which I knew my insurance would not pay for). She then dilated my eyes, because of my pre diabetic condition. Tom explained all of the results to me in an understandable manner. His review of the blood vessel condition on the scan showed my pre diabetic condition has not had a detrimental affect on my sight. He said that my eyes looked fine and I would not need a prescription change at this time, and he would forward the results of this exam to my primary physician.
Apr 21, 2016
I have been with Dr Gustafson since he started, treatment and staff has ALWAYS been wonderful!! I ... — Lynda R.
(Patient since 2000)
I have been with Dr Gustafson since he started, treatment and staff has ALWAYS been wonderful!! I tell everyone who needs a great Eye Dr and a great staff to pick up the phone and call!!!
Apr 16, 2016
I always feel so comfortable with the entire staff and Dr. G — Amy L.
(Patient since 2013)
I always feel so comfortable with the entire staff and Dr. G. I trust his judgement and enjoy talking with the gals and Darren.
Apr 14, 2016
Very friendly environment. Honest, professional and high quality providers and staff — Jeanne R.
(Patient since 2016)
Very friendly environment. Honest, professional and high quality providers and staff. I would recommend without hesitation.
Apr 9, 2016
Timeliness and professionalism. — Linda P.
(Patient since 2002)
Timeliness and professionalism. Please provide straight-back chairs for us older people to sit in while we wait.
Apr 9, 2016
Friendly service — Ronald H.
(Patient since 2011)
Friendly service as always....Many thanks!
Apr 8, 2016
The appointment and results were excellent. I found Dr. Gustafson through my wife — Bill S.
(Patient since 2014)
The appointment and results were excellent. I found Dr. Gustafson through my wife. She was right, they are terrific. Highly recommend them.
Apr 6, 2016
Comfortable and relaxed feeling — Patricia C.
(Patient since 2004)
Comfortable and relaxed feeling
Apr 5, 2016
It requires an interpreter to talk more better than writes note. It understand more clear — Janet S.
(Patient since 2000)
It requires an interpreter to talk more better than writes note. It understand more clear. Hope u understand the situation. Thanks.
Sep 18, 2015
I referred my brother and sister in law, we all love your office! — Lynda R.
(Patient since 2000)
I referred my brother and sister in law, we all love your office!
Sep 14, 2015
My visits at Gustafson Eyecare are consistently wonderful — Laura R.
(Patient since 2012)
My visits at Gustafson Eyecare are consistently wonderful. The staff is always so friendly, knowledgable and efficient, and the care is top-notch. A friend referred me here, and I'm so appreciative. Truly a pleasant experience every time!!
Sep 14, 2015
Was informed if had this computerized eye exam, I wouldn't need a dilation! $39 — Jerry H.
(Patient since 2015)
Was informed if had this computerized eye exam, I wouldn't need a dilation! $39.00 not covered by insurance. After entering the exam room, I was informed because I'm a Pre-diabetic.....I still need the dilation.
Jul 28, 2015
