Family EyeCare Associates
702
Reviews
I always feel welcome and cared for when I get my eye exam. Staff calls me by name and are very friendly. Highly recommend because of the personalized and kind service!
Jun 8, 2023
Everyone is so kind there and ready to help.
Jun 2, 2023
Flexible. professional, patient oriented.
May 9, 2023
Great eye doctor. Very thorough exams. Answers all of my questions & concerns. Provides treatment options. Friendly & helpful staff.
Apr 26, 2023
I feel your office is a ‘class act”. Great customer service; friendly.
Apr 25, 2023
Great patient care and office staff!
Mar 29, 2023
I was given a appointment quickly with positive support.
Mar 28, 2023
Courtesy, coordination, and patience.
Mar 23, 2023
On time, efficient staff… friendly and caring.
Mar 22, 2023
Everyone was friendly and kind. I was walked through every step and made to feel comfortable and taken care of.
Mar 16, 2023
Family Eye Care Associates is a very professional business and makes every effort to make their patients comfortable.
Mar 9, 2023
So professional and friendly, and a broad selection of frames to choose from.
Mar 8, 2023
Have already recommended Family EyeCare to other TPS employees.
Feb 21, 2023
Friendly efficient office and quick appointment
Feb 15, 2023
Great people and always helpful!
Feb 14, 2023
Family EyeCare Associates provides the best vision care! Dr. Garlick and his staff are always prompt, polite and professional!
Jan 12, 2023
Your staff has always been friendly and professional. The office and exam rooms are clean and tidy. The staff helping to fit new glasses are thorough.
Dec 13, 2022
was quick and easy -- very kind people
Dec 9, 2022
Best appointment ever. Everything was perfect. I received everything I asked for. Everyone in the office and the tech and doctor were friendly and professional
Dec 8, 2022
I felt comfortable to leave work to be at my appointment because of how timely and proficient they were throughout the whole appointment
Nov 9, 2022
Very friendly. Feels like family when you walk in. Thank you!
Nov 4, 2022
Everyone is always so nice. Very professional & I like the remodel.
Oct 26, 2022
Inviting environment with friendly staff
Oct 25, 2022
Such a welcoming facility! The associates are knowledgeable and perform their duties with respect and kindness!
Sep 23, 2022
Fantastic service and total professionalism!
Sep 15, 2022
Great service, Great staff!!
Aug 24, 2022
VERY FRIENDLY AND PROFESSIONAL.
Aug 18, 2022
Great experience. Good with my kids and made it enjoyable and easy.
Aug 11, 2022
Friendly, professional, accommodating, helpful, thourough, Appreciate the employees
Aug 6, 2022
I was welcomed to the office, only waited less than 5 minutes to start, and the technicians and Dr. Garlick were very helpful and answered all my questions; a great team to have for eye care!
Jul 12, 2022
Friendly, helpful and patient staff. The doctor was very knowlegeable, skilled and kind.
Jun 30, 2022
So grateful for the team at Family Eye Care. I called on Thursday morning because I was developing an infection in my eye and Wendy found an appointment for me at 4pm that day. They are lifesavers!
May 20, 2022
So prompt! Just a few moments waiting. Great and timely reminders with convenient links for response. Dr. Garlick interested and engaged.
May 13, 2022
I had a great experience at Family Eye Care. I saw Dr. Pincock and he was professional, courteous, and knowledgeable.
May 11, 2022
Staff are friendly and answeer even the most mundane questions with grace and humor.
May 4, 2022
Dr. Garlick and staff are always professional and courteous. I would not trust my eyes to anyone else!
Apr 26, 2022
Friendly thrall always ben taken good car of ben my eye Dr for over 12 years
Apr 20, 2022
Friendly staff…everyone so positive!
Apr 15, 2022
Friendly staff and quality care every time.
Apr 12, 2022
always friendly, helpful and on time.
Apr 11, 2022
Folks we were helped by were very pleasant amd made us feel welcome. result was good.
Mar 26, 2022
Dr Garlick and his staff are so nice, friendly, knowledgeable. It is a pleasure to be a patient with them. I completely trust Dr Garlick with my assessment and treatment.
Mar 22, 2022
Friendly knowledgeable staff.
Mar 19, 2022
Always a good experience with Dr Garlick and his staff
Mar 16, 2022
Eye exam is thorough and efficient. Helpful staff adjusted my clip-on’s to better fit my glasses.
Mar 11, 2022
Dr. Garlic and his staff provide excellent service! Thank you!!
Mar 1, 2022
The office staff is amazing and DR Hartman and DR Garlic are wonderful. Very knowledgeable.
Feb 26, 2022
Very friendly office staff and helpful in finding thenright frames and lenses for my glasses. Dr. Garlic seemed to get at the cause of my problem as well.
Feb 23, 2022
Family eye care is great. I have never had a problem. Everyone has been so nice and has taken the time to take care of me and any questions I have.
Jan 31, 2022
Excellent service from the call for the appointment, the completion of paperwork, the exam. Friendly, professional staff, in a comfortable setting. I would recommend this office to everyone.
Jan 29, 2022
I always look forward to a office visit, friendly, capable and competent.
Jan 11, 2022
Everyone is welcoming and tolerates all my questions!
Nov 23, 2021
I always receive great service.
Nov 17, 2021
Everyone was welcoming, very friendly, supportive, and helpful. Thank you.
Nov 11, 2021
I’ve been going to Family EyeCare since I moved here in 1987. They are fantastic, caring, efficient and reasonable! Thank you for years of dedicated care!
Nov 11, 2021
The care I receive at Family EyeCare is the best! Every detail of the exam and followup is very thoughtful and with the patient in mind! I'll continue to go there for eye exams! Thank you Family Care Associates! :-)
Nov 3, 2021
I have been with Family EyeCare for quite a few years. I am totally satisfied with their protocol and will continue to use their services.
Oct 14, 2021
Everyone was very accommodating.
Oct 13, 2021
Very courteous staff and welcoming staff. Service was on time. Dr. Garlick answered all my questions in easy to understand terms.
Sep 14, 2021
Well done from front desk and all through.
Sep 3, 2021
My family has enjoyed the professionalism of this group for many, many years!
Aug 12, 2021
The online system is a great way to communicate doing this pandemic.
Aug 4, 2021
I have had nothing but caring, solid, professional care with Dr Hartman and it continues now with Dr Garlick.
Aug 3, 2021
Pleasant, professional, on time appointments.
Jul 30, 2021
Was treated as if I were with family.
Jul 30, 2021
I appreciate the office is young and vibrant. I felt the Dr. was very thorough and informative in my case. I was given samples to try before getting a prescription. I will be here for a long time.
Jul 22, 2021
I have been going to Family Eyecare for several years, and they've been great! Friendly, knowledgable staff.
Jul 22, 2021
Excellent service!! I have been a patient for years. That explains it all!
Jul 13, 2021
I was notified of an opening 3 months ahead of my normal appointment and responded to the email and got it. Very efficient system. Thanks.
Jun 30, 2021
always helpful and pleasant -
Jun 9, 2021
Great service from friendly people, and convenient hours for appointments.
Jun 9, 2021
Most everything is very good at Family Eyecare. I am happy with the service there. The one thing I’m unhappy about from yesterday was the process of deciding what to include on my new glasses. I heard that my insurance covered it. I was asked what I was wanted and numbers generally. It would have been much clearer to be shown, as we went along, how much and for what I was covered. Then shown, as we went along or in summary what each addition cost. The process was not clear.
Jun 4, 2021
The staff was extremely attentive to my situation and took care of my needs with great professionalism. I would recommend them to my family and friends.
May 27, 2021
Every staff member was friendly and welcoming. Dr Garlique is very informative and extremely talented.
May 21, 2021
We diddn't have to wait very long, everything went smoothly`, although it took a long time for my eyes toget back to normal. I wore my mask over my sunglasses on the way home. New use for mask?
May 20, 2021
The doctor and staff are very welcoming and friendly with great sense of humor.
Apr 2, 2021
Nice friendly atmosphere. Staff is cordial and very knowledgeable about insurance matters. Minimal wait time. Doctor is very friendly and thorough with his examinations.
Apr 1, 2021
Great people to be helped by always treated super well
Mar 26, 2021
Super helpful, they meet people where they are at financially when providing recommendations. Felt confident that I received the care that I desire to have for my vision.
Mar 18, 2021
Dr. Garlick and his co-workers are very kind, informative and accommodating. I will recommend them anytime.
Mar 9, 2021
Friendly and professional staff.
Mar 5, 2021
I feel that all the staff are very knowledgeable and friendly and make you feel you’re old friends, not just a patient. When Dr Hartman left to retire, and rightfully so, I didn’t think I would continue and find a Doctor closer to my home. But Dr Garlick and his staff are worth going to, regardless of the length. Keep up the wonderful business.
Feb 25, 2021
Friendly staff all around. Everyone was knowledgeable and helpful. Very pleased with the covid protocol.
Feb 4, 2021
DOCTOR GARLIC IS A VERY FINE OPHTHALMOLOGIST WITH AN EXCELLENT STAFF,I WOULD HIGHLY RECOMEND TO ANY ONE NEEDING EYE CARE TO GIVE HIM A VISIT.
Feb 4, 2021
Just a warm, friendly and very professional doctor and staff.
Jan 23, 2021
Everyone is very friendly, knowledgeable, and kind.
Jan 16, 2021
The staff was a bit curt during this appointment. I have been coming here for years and it has always been a quick and efficient service and the staff was always friendly and helpful. This time was different and out a bad taste in my mouth.
Nov 18, 2020
Appointment was punctual. Staff was polite and efficient. Dr. G. Provided detailed explanations, he was patient and down to earth.
Nov 10, 2020
They are very nice and friendly in the office, they are always fast and efficient when you need them to explain something they will if you ask, I have been going there (like my whole 12 years of wearing glasses) they have never once been rude or upsetting, I highly recommend going.
Nov 7, 2020
Careful clear discussions about options
Oct 23, 2020
I was in and out on time. Frames were reasonable priced.
Oct 10, 2020
Great friendly service! I was seen promptly at my appointment time. The technician and doctor were very thorough and took time to explain and answer questions.
Oct 7, 2020
Great staff, excellent care shown doing this time of the virus ,very professional
Jul 30, 2020
Professional and friendly staff and doctor. Thorough examination are conducted and they are willing to discuss all options. Techs are experienced and willing to take the time to help you find the perfect glass frames.
Jul 29, 2020
Superb customer service from all staff! Dr. Garlick is awesome!
Jul 24, 2020
Everyone was great and super friendly!
Jul 22, 2020
Details, details is why I depend on Family.
Jun 24, 2020
It’s always a pleasure to visit Family Eye Care. Their staff are so friendly and helpful every time. Dr. Garlick was thorough and helpful in explaining everything to me.
Jun 23, 2020
Very friendly and efficient.
Jun 17, 2020
Office staff is professional, friendly and caring. Dr, Garvick’s friendly and professional manner and his way of explaining his exam is excellent.
Jun 8, 2020
I always get very good care and all of you are very kind and helpful I have given several people your name over the years --
Jun 3, 2020
I highly recommend Family Eyecare to anyone who would like true genuine compassionate EyeCare. My whole entire family have been coming here for 20 years !
May 28, 2020
I highly recommend this office to anyone in need of eye care. Dr. Garlick and his staff are professional, communicative, friendly and caring. They have always taken wonderful care of me and my family and provide excellent customer service.
May 14, 2020
Great and friendly service in a calm setting
May 12, 2020
The staff and Dr. Garlick are very courteous and professional and get you in and out in a timely fashion.
May 12, 2020
Love them! Always the friendliest staff & they have the best variety of frames. I've gotten about a dozen pairs between everyday frames & sunglasses, they are awesome with helping me tighten, adjust & repair them as I'm super clumsy and rough on the frames. Been going for years. Plus Doc's easy on the eyes. 😉 🤣
May 7, 2020
Always personable and easy to use. So much appreciate
Apr 14, 2020
I've been a patient for 30 + years. Always treated like a friend. Super staff and service!
Mar 17, 2020
Every thing was done in a very proficient and professional manner while maintaining a friendly atmospher
Mar 6, 2020
I just love this office. The staff is always welcoming & more than helpful. Dr. always takes the time to answer all my questions & is very thorough. All around great place.
Mar 5, 2020
The people at Family EyeCare are prompt, polite and professional. The total experience was very pleasant and the wait time was under five minutes. Dr. Garlick is personable and thorough in the examination. I highly recommend Family EyeCare!
Jan 31, 2020
Friendly, Knowledgeable, Kind.
Jan 21, 2020
Excellent service in a friendly environment.
Jan 16, 2020
Nice to get online appointment reminders
Jan 4, 2020
They care for their patients
Dec 22, 2019
In my opinion, Dr. Garlick somewhat lacks the friendly, get-to-know you bedside manner Dr. Hartman had, but I think it’s maybe just time. Dr. Garlick is certainly friendly and knowledgeable, though.
Nov 10, 2019
Capable and competent very friendly
Oct 31, 2019
Always friendly & listen to my concerns
Oct 29, 2019
Very friendly office staff. Appointment time was honored.
Oct 17, 2019
Easy to schedule, prompt attention on arrival, and was seen in a timely manner. A great visit.
Oct 14, 2019
Great professional service.
Oct 10, 2019
Awesome staff very friendly and always willing to go above and beyond to help their patients.
Oct 8, 2019
I've always had great service here. The staff is friendly, the atmosphere is welcoming, and I feel at ease during my eye exams. I highly recommend.
Oct 2, 2019
On time, pleasant, knowledgeable, and respond well to questions.
Oct 1, 2019
It was a delight to see Dr Hartman again.
Aug 28, 2019
This crew is fantastic from bottom to top!
Jul 31, 2019
Friendly, courteous service.
Jul 25, 2019
5 Star+ For how great they are.
Jul 9, 2019
Staff is always so pleasant and helpful
Jul 6, 2019
The folks that greet you and assist you to your appointment are very kind and gracious.
Jul 4, 2019
Fast, friendly service. Very little wait for an appointment and when I arrived.
Jun 27, 2019
Very friendly and efficient!
Jun 14, 2019
A professional staff who gave a pleasing examination and report on my eye health.
Jun 5, 2019
Greeted as I entered. Very friendly and welcoming. Wait time was minimal. Everyone very professional and through. Dr. Garlicky has a calm friendly manner. Everyone very helpful. Great experience.
May 31, 2019
The staff is terrific! More than helpful. Dr.Garlick is super nice and explains things as we went along. They even offer a discount for paying cash!
May 30, 2019
I like your office ! Not too big! Cosy!
May 22, 2019
Excellent eye care for special needs. I am very low vision with very complicted needs They took that in too total consideration and are helping me find ways to augment my vision with the best lighting and low vision aids. I left the ofice feeling hopeful and not alone in my search for finding the best eye care and resources to help me remain independent. This is extremely important to me as a single mlipled disabled senior. You will be treated as a VIP at this clinic. Relax and let them support you with the vest that is available in eye care.
May 16, 2019
It was very friendly quick and easy
Apr 16, 2019
Although I only setup appointments when I believe I need one, Family EyeCare Associates is and will always be there to take care of my eyes.
Mar 30, 2019
Absolutely great as always! Dr. Garlick and his whole staff are always more than courteous and professional. The whole office is such a welcoming and inviting environment, and they truly make you feel like family.
Mar 29, 2019
I love the office staff and service my family always gets when we are there. The staff is friendly and happy to help no matter what. My kids love coming In for their appointments.
Mar 28, 2019
Professional, quick, friendly
Mar 27, 2019
The staff at family Eyecare Center is absolutely wonderful
Mar 9, 2019
DR HARTMAN AND DR GARLICK ARE AMAZING AND VERY KNOWLEDGEABLE AND THOROUGH ,THE STAFF IS GREAT AND VERY HELPFUL ,I HIGHLY RECOMMEND FAMILY EYE CARE ASSOCIATION .
Feb 24, 2019
Friendly staff, comfortable office and location. Well trained optometry professionals.
Feb 20, 2019
Dr. Hartman was patient and took the time for a thorough examination. He answered my questions and offered suggestions for recurring problems. The office staff and optician were friendly and efficient.
Feb 19, 2019
I'm so happy to be able to continue seeing my Loonngg time Dr. Hartman. He's the greatest!!
Feb 19, 2019
While the appointment was fine, the contact lense ordering process was difficult
Jan 28, 2019
Staff is always incredibly friendly and helpful. My insurance usually doesn't cover glasses, on the nicer side, and I was able to find the perfect pair.
Jan 25, 2019
I was told that I should have another appointment for taking some pictures. I asked why they could not be taken while I was there. I was told it was something about "billing." Apparently more can be charged, if two appointments are required.
Jan 23, 2019
Family Eyecare setup appointment the same day I called in. Thank you. I don't always have time to take care of personal health needs.
Dec 21, 2018
Friendly staff, doctor patient with my light sensitivity issues, knowledgable and educates you by communicating with respect.
Dec 20, 2018
Friendly staff, helpful, very prompt to accionaste your schedule.
Nov 23, 2018
I have been a client with this practice since 1986 & have not considered switching to another practice over all these years. Always working with a quality, qualified personable staff & doctors.
Nov 20, 2018
Fast and very Friendly... Always ready for me, never a wait!
Nov 7, 2018
I’ve been coming here since I can remember. All the staff members are so friendly and super helpful. I would never go anywhere else for my eye appointments.
Oct 31, 2018
Everyone there was absolutely wonderful!
Oct 11, 2018
Dr Hartmann and his staff are great!
Oct 5, 2018
Staff members are always friendly, helpful, and knowledgeable. Doctor Garlick is really calm and comforting. He takes time to listen and provides helpful solutions to any issue.
Oct 2, 2018
Always so Refreshing coming in.
Sep 21, 2018
Positive and welcoming staff! Great place to bring your family for eye care.
Sep 19, 2018
Friendly staff. Went above and beyond to get my glasses replaced after auto accident.
Sep 15, 2018
Dr. GARLICK is very knowledgeable and compassionate
Sep 6, 2018
Helpful, kind, respectful & answered every question
Aug 23, 2018
You are treated like family. Very friendly and they know your name. You are seen promptly and everything is explained.
Jul 28, 2018
I appreciate the prompt service and the friendly and courteous environment of this business. Their email reminders are very helpful.
Jul 25, 2018
Everyone is always very welcoming and pleasant.
Jul 25, 2018
Dr. Garlic and his staff are excellent. I always enjoy my visits and feel like I’m getting top-notch service. Diane did an outstanding job adjusting my glasses. Keep up the good work.
Jul 24, 2018
Very friendly and helpful staff.
Jul 20, 2018
Dr. Hartman is excellent. He is very through with his exams and takes his time with his patients.
Jul 14, 2018
You, Dr Garlick, and your staff provide excellent service. I felt that way with Dr Hartman and was disappointed when I learned that he was retiring, but you have made your practice just as welcoming.
Jul 12, 2018
Everyone in the office is very friendly and helpp
Jul 12, 2018
Since being a patient the crew has always made my family and I feel like they are going to take good care of are eyes.
Jul 12, 2018
Best eye doctor, best staff & best frame choices around! Deanna will help you find the best fram for your face, Kim will help prep you for your appointment and Dr Garlick won't waste your time.
Jul 12, 2018
Great team environment, Dr. Garilick will get your vision corrected. Love the the team at the front desk, personable, professional and easy to talk to.
Jul 11, 2018
Pleasant welcoming atmosphere from the moment you walk in the door, throughout the exam and choosing my new glasses.
Jun 29, 2018
Dr Garlik is attentive and thorough with pleasant staff
Jun 27, 2018
The staff are very friendly and knowledgeable. Dr..Garlick makes sure to test and look at everything having to do with your needs. The women who fits the glasses has very good taste as to what looks good on a person.
Jun 19, 2018
Staff was welcoming, courteous, and timely.
Jun 15, 2018
The greeting and interest in my situation was amazing. Getting my exam done quickly and to the best for me helped me achieve my goal without any further problem. Thank you.
Jun 13, 2018
Always professional, courteous, and caring.
Jun 7, 2018
Friendly greeting when you come in and prompt appt. most of the time.
Jun 6, 2018
I was in and out in good time!
Jun 1, 2018
thanks for the good service I got at my last visit. hoping it will compare in the future to Dr. Hartman's.
May 19, 2018
Overnight I had a swollen and very sore eyelid. I called first thing in the morning and they were able to work me in 30 minutes later! Dr. Garlick and his staff are all so efficient, friendly and competent. I really am thankful to be one of their patients!
May 17, 2018
Okay. Didn't feel listened to by Dr. Nice selection of glasses
May 14, 2018
Family EyeCare has given me good care and has worked me in when I needed immediate help. Everyone is kind and welcoming. Thanks
May 12, 2018
Amazing sevice and people here. So grateful for them! ♡
May 10, 2018
Warm, friendly, professional. It was my first time there and felt well taken care of, and given options for my situation.
Mar 30, 2018
Everyone at the office was fantastic. I've already recommended my family come here for eye exams. I'm sincerely impressed. Everyone was extremely knowledgeable as well as friendly.
Mar 30, 2018
First time patient vary enjoyable, knowledgeable, professional staff.
Mar 28, 2018
Harold filled out the survey for both of us...thanks for a most pleasant (except for the eye drops) experience...as usual.
Mar 15, 2018
Diane always makes me feel welcome and well cared about.
Mar 15, 2018
EXTRA friendly and thorough customer service. A truly gamichlicht (sp?) visit. Hal and Lee Herzberger
Mar 14, 2018
The staff is amazing. Everyone is caring and friendly. Truly an amazing office with fantastic customer service.
Mar 2, 2018
Very professional and was a pleasure to work with.
Feb 28, 2018
I have been going to this office for years and have always experienced friendly, prompt professional service. When I have needed new glasses, I have appreciated the help and opinions of staff. This is definitely a five star operation.
Feb 27, 2018
Very friendly front staff and ophthalmologist! The front staff greets when walk in, helps you pick out glasses, and doesn't push you to get anything you wouldn't want. The ophthalmologist made the visit simple and easy in addition to having a friendly conversation and getting to know his new patients.
Feb 25, 2018
small but very well organized office with friendly stuff
Feb 23, 2018
Truly the best care! I never leave Family Eyecare without feeling taken care of.
Feb 22, 2018
Great team to trust a very important asset...your eyes. Thanks all for your professionalism and welcoming atmosphere.
Feb 8, 2018
I work in the Benefits Office for Tacoma School District. We have the Davis Vision plan. I recommend you all the time. I am one of two employees who teaches the Benefits Orientation classes we offer to our new hires. If anyone asks who I see I let them know. Your office was recommended to me years ago by several of my co-workers. You have a great reputation amongst the Tacoma School District employees.
Feb 8, 2018
Love you guys. Always a pleasant experience.
Feb 8, 2018
All of the office staff are exceptionally welcome and friendly.
Feb 8, 2018
Always a pleasure to come here!
Jan 31, 2018
As always, the staff & Dr. Garlick were awesome. My questions get answered, things are explained well & they have an amazing selection of frames at reasonable prices.
Jan 29, 2018
I have been going to Family Eye Care for several years. I feel that my eye and vision needs have been adressed as properly as possible.
Jan 23, 2018
Friendly, hospitable, they get my jokes. That's a plus.
Jan 19, 2018
The office employees make you feel comfortable. I have complete confidence in Dr. Garlic, he knows his business well.
Jan 17, 2018
I've been a patient at Family Eyecare Associates for several years. They have always provided timely and accurate service. The doctors and staff are very professional, friendly, and accommodating.
Jan 5, 2018
I have been going to this office for almost 30 years and I have always had the best care and service. All staff members are awesome!
Dec 21, 2017
Dr. Garlick and staff are always so friendly. I was initially referred to the office by my sister and am very happy she did. I happily would refer anyone looking for a local friendly eye doctor.
Dec 13, 2017
Family Eye Care Assoc are fabulous! Very pleasant and professional at the same time very welcoming and comfortable! I highly recommend them for all your eye care needs!
Dec 8, 2017
Friendly staff and caring team.
Nov 20, 2017
All the staff truly cared for me and treated me as a long time patient even though it was my first check there. I loved it! Excellent customer service and staff!
Nov 9, 2017
This is just our second year with Family Eye Care Associates and we believe we have found our eye care home. The staff is very friendly, organized and efficient. Dr. Garlick is very kind and extremely competent throughout the exam process. He explains what you need to know about your eye health in a clear and concise manner.
Nov 2, 2017
My vision needs were met with multiple up to date options. I have input into informed choices in a suppprtive environment.
Nov 1, 2017
Great service and patient care. Dr. Garlic is professional and thourough. The office is very clean, and they use the most up to date equipment to make you visit easy.
Oct 11, 2017
VERY FRIENDLY AND CORDIAL STAFF,FIRST CLASS TREATMENT,CONVENIENT PARKING,EXCELLENT FOLLOW UP.
Sep 29, 2017
I appreciate the friendly, helpful service provided by this office.
Sep 19, 2017
Always friendly, capable and competent!
Sep 15, 2017
They are an awesome group of people.
Sep 1, 2017
Without further contact, they called me quickly with a cancellation and while knowing I was away from work moved my appt. along...very friendly and helpful with choosing both sunglasses and daily glasses! Thanks so much!!
Aug 29, 2017
Everyone at Family EyeCare Associates was very friendly and personable. They seem to enjoy working with each other which is a bonus. The prices of glasses was more affordable here than at another clinic I used to go to (even after insurance, $200+ for glasses). I went on the day of the solar eclipse and they gave me a free pair of eclipse glasses (which I brought with me to my oil change appointment and shared with the mechanic guys and the fellow customers). Scheduling was easy since I'm on "summer break" but once the school year starts, I'm not sure how scheduling will be. Probably good though.
Aug 23, 2017
I've been coming to Family Eyecare for several years and I have recommended someone, who is still a client. I saw Dr. Garlick for the first time last month. Very nice, answered all my questions and will see him again soon after Cataract surgery. Very pleased with everyone there.
Aug 20, 2017
Great friendly staff we love coming here.
Aug 16, 2017
The staff are always friendly and helpful!
Aug 15, 2017
fast, friendly, feel good about the results
Aug 9, 2017
Survey Seems to be easy to follow, and referring to a Office Visit.
Aug 5, 2017
Great laid back experience. Excellent doctor. Knows his stuff.
Jul 19, 2017
Everything was great, but I am a kid so I don't give recs.
Jul 10, 2017
service was outstanding I have no complaints
Jun 29, 2017
I was happy with the service and information I received.
Jun 8, 2017
Great front staff. Everyone is happy and helpful.
May 26, 2017
Your staff has always been extremely courtesy, good listeners, caring and very helpful. I would not go anywhere else.
May 24, 2017
Friendly staff. Knowledgeable doctor.
May 23, 2017
Always a very good experience!
May 16, 2017
It's the greatest! I have absolute trust in Dr. Garlick and his staff.
May 15, 2017
Annual eye exam and ordering new glasses was an easy and pleasant experience. *****
May 9, 2017
Family EyeCare Associates are an amazing team! I've been a patient since 1994.
May 5, 2017
Great service. Very knowledgeable and professional staff.
Apr 28, 2017
I knew when I walked in the front door that I would be happy - your front end staff is super! I felt so welcome but not overwhelmed. My entire appointment was a total success! You have a new, long term, loyal client.
Apr 21, 2017
Always very welcoming and friendly! They all make you feel very important and cared about. You can also tell they care about each other. Prompt and professional!
Apr 12, 2017
I go to the location off of 19th and love them! Each time I visit the service has been friendly, knowledgeable, and fast. I will continue going here because I trust them. I would definitely recommend this office to anyone.
Mar 28, 2017
Always very friendly and professional
Mar 23, 2017
What an attentive and friendly staff! Dr. Garlick is knowledgable and thorough.
Mar 23, 2017
From the staff to the doctor, the experience was awesome. Everyone was very polite and had welcoming spirit which made the experience; I was made very comfortable the moment I walked in. It was personable and I definitely would recommend this place to anyone that is looking for an eye doctor. I am glad I made the trip all the way out there because it was worth it. Thank you for making my first visit a pleasant one. Keep up the good work.
Mar 10, 2017
I have been a patient of Dr. Garlick for over 5 years. Could not Imagine going anywhere else. Your team rocks!
Mar 9, 2017
Appointment was on time, everyone friendly, great eye exam.
Feb 28, 2017
Family EyeCare Associates were wonderful at getting scheduled for appointment right away. The staff are friendly and helpful and went out of their way to be accommodating. Dr. Hartman listened and addressed my concerns about contact lens to get the correct type of contact lens for my needs. I highly recommend Family EyeCare Associates and Dr. Hartman for eye care needs.
Feb 15, 2017
Fantastic care and wonderful office staff.
Feb 15, 2017
The office staff and Doctors are friendly, knowledgeable and very efficient. We enjoy our annual visits. Thanks.
Jan 15, 2017
Family Eye Care Associates blends the right amount of friendliness with their high end professionalism. The wait time is minimal or non-existent and the care is top of the line. Don't be fooled by their low key office. These folks know how to take care of you and your eyes!
Jan 11, 2017
Always a pleasure to have any type of contact with this office; by phone, in person, via email it's always a nice experience. Staff is terrific and I know that my eyecare is excellent too..all very reassuring!
Jan 4, 2017
wonderful people and place!
Dec 15, 2016
I love that, when I walk in, everyone is friendly and so helpful. It's also really cool that Dr. Hartman and Dr. Garlic's family pictures are on the wall. I think it's awesome that you close for Christmas break. It shows that family is first at your office. I have been coming here for years and have always had a positive experience. I would highly recommend this place to anyone and wouldn't go anywhere else myself.
Dec 7, 2016
Had to change doctors after 15 years due to Obama and glad I did. They have been great.
Nov 30, 2016
I highly recommend Dr. Spencer Garlic at Family Eye Care Associates. The staff is friendly and run a very organized office.
Nov 29, 2016
Six years for our family and counting! We love this office and the warmth felt upon entering. Our family invades the office once per year and all seven of us get exams. Staff have tracked our family's growth and we laughed together that it would have been fun to mark the wall in the office to mark each year our children have grown. Thanks, Dr. Hartman and Mrs. Hartman, for years of care!
Nov 25, 2016
Amazing staff! Everyone was so nice and attentive. Cute little office. My first experience at this practice and will return! I would highly recommend any and everyone to see Dr. Garlick and staff!
Nov 12, 2016
Dr. Hartman and his staff are wonderful to deal with. I trust them completely.
Nov 11, 2016
All the Staff Were Great!!!
Nov 8, 2016
Incredibly friendly and professional. Great experience.
Sep 13, 2016
Great experience, Dr Garlick and his team took great care of me during my visit
Sep 8, 2016
Excellent care both from Dr. Hartman and staff!!! They present a welcoming atmosphere combined with very complete and professional vision care.
Sep 7, 2016
Website is appealing and easy to navigate. There is a variety of interesting and informative pages available. I appreciated the ability to get to know the practice a bit before my appointment. There was an issue with the online scheduling option but after a few days I went ahead and called the office directly. They were concerned about this issue and anxious to get it corrected. I was scheduled in a timely manner and received great customer service.
Sep 7, 2016
You would never expect to feel at home at your Drs office but I do here. The Drs know who you are and LISTEN! The staff is friendly, knowledgable and efficient. Dr Hartman has been my dr on and off for almost 20 years. I am now even making an insane commute to see him because it is worth it.
Sep 4, 2016
Love coming into the office. Always greeted as soon as I enter the door. Everyone is pleasant from start to finish. I never have to wait long and all procedures are done quickly. I feel all of my questions have been answered before leaving. I especially like getting appointment reminders via email.
Sep 1, 2016
Everyone at Family Eye Care Associates was friendly and helpful. My daughter was getting contacts for the first time and they were so patient with her attempts to learn how to put them in and take them out.
Sep 1, 2016
Wonderful staff! Everyone was extremely attentive and helpful. I really appreciated the personalized fitting and assistance picking the right frames for my face.
Aug 31, 2016
Wonderful, caring staff. When you walk in the office it's like being among friends, they remember your name, make small talk and genuinely try to make your appointment pleasant.
Aug 30, 2016
The whole office here treats its patients as if they were ALL family & it is a pleasure to come here any/every time!!!!
Aug 12, 2016
The office is very friendly and helpful. Whenever I need a second opinion on my choice of glasses, the office personnel are always willing to help. Both Dr. Hartman and Dr. Garlick take the time to listen to my concerns and provide a thorough exam. I have been a patient for over 20 years and will continue to refer others.
Aug 12, 2016
This place is wonderful! Everyone is so nice and so helpful. I love coming to this eye doc because it's like we're old friends. I have terrible vision and they fix me up every time!
Jul 26, 2016
always very helpful --been seeing dr hartman over 30 years- very pleased
Jul 26, 2016
I have been going to Family Eye Care Associates for the last eight years and have always been treated with excellent customer service. Thank you!
Jul 19, 2016
Wonderful, friendly atmosphere! And great I care! Thank you!
Jul 10, 2016
Cheerful and helpful in picking out glasses--great selection for us picky patients 🤓. Very accurate in exam process--no rushing through each step of multiple choices. Excellent list of insurance providers for payment processing.
Jul 8, 2016
I highly recommend Eye Care Associates as a place that will meet your eye care needs with friendly, thoughtful, and thorough vision care.
Jul 7, 2016
Love this office. Every single person is friendly and helpful. I have been a patient here for 12 years now.
Jul 6, 2016
Great place. Very pleasant staff. The only way I'll go anywhere else is if they close.
Jun 28, 2016
I have had so much fun at an eye doctor
Jun 23, 2016
Fantastic accommodating service. Friendly employees all around. Knowledgeable and helpful with all my questions. Looking forward to continuing my eye care with them.
Jun 15, 2016
I was very happy with my appointment. No problems and everyone was most courteous and helpful.
Jun 8, 2016
Best customer service around. I've been going to family eye care for years and would not dream of switching. Both Dr. Hartman and Dr. Garlick are great and the staff is very helpful and fun to visit with.
Jun 7, 2016
very pleased with your service. would be happy to recommend, and return for a future eye examination.
May 23, 2016
When I am treated to an eye exam, I know it will be done very professionally and with results I know will benefit me for a long time.
May 17, 2016
All around, excellent service! 5-star rating
Apr 3, 2015
I brought my 4 and 7 year olds for their first eye exams. The entire staff was considerate and helpful. Dr. Garlick and the staff explained every step to my kids. They were patient and even listened to my 4 year old sing for them (because she is as bold as most 4 year olds). They praised the kids the entire time for their behavior. My daughter (4yo) really wanted glasses and Dr. Garlick offered her a disposable pair (she had her eyes dilated) and she was thrilled. I had to convince her the next day to not wear them. They had a great time.
Apr 3, 2015
Absolutely a five star exam! Dr. Hartman is very thorough, takes time to talk about my eyes and any concerns. The staff is amazing as well.
Apr 3, 2015
HAVE ALWAYS BEEN TREATED GREAT!!
Apr 3, 2015
In the years I have been going to Dr Hartman's office, I have never had a bad experience! Everyone in the office ie friendly and extremely helpful!
Apr 3, 2015
Office staff I give 5 stars for helping me in a timely manner!
Apr 3, 2015
As always my favorite doctors office to go to. Always friendly and helpful!
Mar 31, 2015
Welcoming and very helpful when picking out glasses.
Mar 31, 2015
This was my first visit and the staff was so friendly and welcoming and extremely helpful. They all greeted me with smiles and pleasant greetings. Dr. Garlik explained everything in detail and the optician who helped me choose my eyewear was also very friendly and helpful.
Mar 20, 2015
Dr. Hartman and the entire staff always take excellent care of me. That's why I have been coming back to Family Eye Care for so many years.
Mar 19, 2015
Wonderful Friendly staff. Always very welcoming as if you were part of there family.
Mar 14, 2015
I always feel like these guys care about quality service. I'm not just thrown to the dogs to pick awesome frames and I know Dr. Garlick is well qualified to diagnose my eye issues as I get older.
Mar 13, 2015
My family finds the entire staff at Family EyeCare to be extremely friendly and knowledgable. We always enjoy our time at the eye doctor!
Mar 11, 2015
I received my eye care from Dr.Hartman for years. He and his staff are terrific. They remember all of my family and have been very accommodating to every need. They use every technology to communicate which makes it a breeze to do business with them.
Mar 10, 2015
This optician offers friendly and affordable service and hardware!
Mar 6, 2015
Everyone is always very nice and friendly. I feel that the office is overly warm, but I am usually warm anyway.
Mar 1, 2015
I have been most grateful for your staff to have gone above and beyond the usual services. You fixed vintage pins for the Pythian Sisters at my request. I have gotten wonderful sunglasses recently with great advice about polarized lenses.
Feb 19, 2015
I'm met with Dr Hartman and Garlick. I enjoy them both personally and professionally. Their staff is friendly and helpful. They listen to my concerns and address they. Great office, I highly recommend Family Eye Care
Feb 13, 2015
Everyone in the office is very professional. The interaction with the customer makes you feel special.
Feb 12, 2015
Dr. Hartman really explained everything to me and made sure I understood. Office staff was very friendly and ready for my arrival.
Feb 11, 2015
Have always received efficient and knowledgeable treatment with Dr. Hartman
Feb 10, 2015
The staff is friendly, welcoming and helpful. They did an excellent job preparing me for the examination. Dr. Hartman is friendly, knowledgeable and thorough. He takes whatever time is necessary to get the prescription right. Even if it takes a couple of return visits to tweak things, he is willing to do so in order to make my vision perfect. I am very satisfied. I highly recommend Dr. Hartman's practice.
Feb 10, 2015
Friendly, helpful, knowledgeable staff. Dr. Hartman was very thorough with both exam & explanations.
Feb 3, 2015
From the time we walked in the door until the time we left I was treated with respect and professionalism. Everyone was very friendly and the doctor made sure I understood my upcoming procedure.
Jan 28, 2015
Everyone there is very friendly and make u feel welcomed. They take their time with you so u don't feel rushed. I felt comfortable during my whole visit. I will refer my friend and family.
Jan 28, 2015
I feel lucky to have found such amazing, caring and kind people to serve my low vision needs Thank you.
Jan 22, 2015
Excellent care for many years. He is highly respected among his peers in the medical community!
Jan 21, 2015
Staff was excellent. Very helpful and compassionate. I felt welcome and appreciated. Dr. Hartman took time to answer all my question to my satisfaction. I will definetly recommend my friends and family without hesitation.
Jan 20, 2015
Great service always! Dr. Hartman and staff are always friendly and welcoming!
Jan 10, 2015
This was my first visit and I felt very welcomed and taken care of with the utmost professionalism. My eye care needs were met in every way and I highly recommend the services at Family Eyecare.
Jan 7, 2015
I have always felt very comfortable and well attended when visting your office. Ralph Hodge...
Jan 7, 2015
Friendly office staff and qualified doctors. Very thorough exams and Dr. Hartman spends time explaining everything and answering all my questions.
Jan 5, 2015
We have gone to Dr Hartman for years. Wouldn't go anywhere else
Dec 31, 2014
The entire staff was very friendly and outgoing made you feel comfortable from the start. Loved the help in picking out frames the staff was very up front and knowledgable about what looked good and what didn't!
Dec 27, 2014
I appreciate in particular the time taken to adjust the glasses I brought in with me.
Dec 23, 2014
I am so glad that I have found this clinic. They have been very kind to me very patient with me. I love the services they give I refer any and everyone who needs a glasses to come here.
Dec 21, 2014
Recently, my wife and I visited Dr. Eric Hartman's office and met the newest member of the staff, Dr. Spencer Garlick. It was a WOW, pleasant, informative, kind and friendly, Dr. Garlick is a great addition to an already terrific optometry office.
Dec 20, 2014
I was impressed with the level of communication throughout my visit. I was welcomed and given clear expectations right from the beginning. Lina offered warm conversation while I waited for my exam, and Dr. Garlick was friendly and professional while taking time to answer my questions.
Dec 18, 2014
This is the first time that an eye doctor has given me hope for better vision. I am looking forward to picking up my new glasses and getting back my life. Thank you so much!
Dec 11, 2014
Excellent care, with knowledgeable and supportive staff. Doctor is very knowledgeable and willing to share that knowledge with you in answering questions. Never made to feel that any question was silly or not important!!!
Dec 3, 2014
In mt opinion, Dr. Hartman and his staff are the BEST eyecare professionals in the area.
Nov 21, 2014
Excellent eye care. Previously used Cascade Eye Care.No comparison. Goodbye Cascade!
Nov 19, 2014
I've never, in all the years I've been seen, had a poor experience with Dr. Hartman and his staff. They are all caring professionals, for whom I'm grateful.
Nov 15, 2014
5 Star. Dr. Hartman's nurse (I do not recall her name), spent quite some time chatting with me while I waited for Dr. Garlick. I appreciate that my wait time flew by as a result of our delightful conversation.
Nov 14, 2014
Everyone at the office is very nice. My family has seen both doctors and love them. Our old doctor was cold and unfriendly; this office was a breath of fresh air.
Nov 10, 2014
Greeted as we walked in the door, had to wait a few minutes (we were early) took care of us completely and we walked out the door with a smile on our faces (as we usually do) Great Team!!!! us completely and we walked out the door with a smile on our faces (as we usually do)
Nov 4, 2014
5 - We have seen Dr. Hartman for many years and have been completely satisfied with our vision care. We have recommended several friends and associates to his office.
Nov 1, 2014
I was a little taken back the dr measured my eyes and said he would order me new glasses . I told him I had lasic surgery 10 year ago and he said after 10 years the vision get s worst.i did not appreciate assuming I would get glasses again
Oct 31, 2014
Without a shadow of a doubt, I would recommend you all. Having to bring in my 92-year-old mother in a transport chair, with oxygen, after a fall, is a daunting task. Your staff was beyond considerate. I have never felt more well taken care of or welcome as I have in your office. Nowadays, customer service is a rare treat. You all have a loyal customer in myself and my family, and I will recommend you all highly! Thank you so much, Pam
Oct 31, 2014
I have worked with "SS" in the past, and it can be a helpful or a bother ( to the pt. & staff) example : my appt was made not even 2days ago & someone should have marked my appt, not to receive a reminder, & a text! If even both. I just made the appt. My history should show if I am a long standing pt, that arrives ( or if I have a chronic history of missing appointments) Hope this proves helpful.
Oct 29, 2014
My wife and I came in together and we're seen almost immediately. Dr. Garlick saw both of us, he was very easy going yet professional and gave us his recommendation on our eye care needs honestly, telling me the prescription I have is still good and if I felt I needed something a bit stronger that I could pickup an inexpensive pair at a drugstore.
Oct 24, 2014
My wife and I came in together and we're seen almost immediately. Dr. Garlick saw both of us, he was very easy going yet professional and gave us his recommendation on our eye care needs honestly, telling me the prescription I have is still good and if I felt I needed something a bit stronger that I could pickup an inexpensive pair at a drugstore.
Oct 24, 2014
The staff is highly competent. If they do not know the answer they will call and confirm information. As a low vision patient I received excellent care and understanding of my needs.
Oct 23, 2014
extremely friendly staff and doctors.they go the extra mile to please.
Oct 22, 2014
Low vision help seems to be hard to find. I have comfortable with Dr.H as long as I have been coming. He listens to my problems and so far has come up with help.
Oct 22, 2014
Everything was explained to me as we went through the visit. All insurance and what my portion was going to be financially was explained & I appreciate that greatly.
Oct 21, 2014
Five star rating!! Our family have been going to dr Hartman for about 20 years.
Oct 19, 2014
Everyone in this top notch practice is knowledgeable, friendly and welcoming. I also noted the cleanliness of the facility. Five stars!!!
Oct 18, 2014
I had a fantastic first-time experience. Incrediblly warm and proficient staff. Great office and good selection of eyeglasses.
Oct 11, 2014
Today I visited Family EyeCare Associates on 19th Street in Tacoma. From the time I entered the front door I felt welcome and knew my eye care was in the hands of professionals that valued me as a patient.
Oct 10, 2014
The office staff is always welcoming, warm and friendly yet professional. I have been a patient for several years and have received excellent eye care. Dr. Hartman actually saved my eye by sending me to a specialist when I had a serious infection. I will always be thankful for his wise and educated decision.
Oct 8, 2014
It was a great experience. It was my first time getting glasses and the woman was so helpful and spent lots of time with me.
Oct 7, 2014
You guys are always awesome!
Oct 6, 2014
This office is such a welcome relief to the other Optometrist hasseles I have encountered with other practices. From the begining phone call to schedule a first time appointment, all the way to the friendly farewell I received as I walked out the door with my new "eyes", the dedication to service and my needs was professional, friendly, and fast. I was treated like family, and the options given to me regarding my prescription and insurance coverage was broken down in layman terms and no overselling. Thank you to this wonderful team!
Oct 3, 2014
Everyone is so accommodating and the proof is that I have been with this doctor for years
Oct 3, 2014
Everyone is accommodating and the proof is that I have been with this doctor for years.
Oct 3, 2014
Very friendly staff. Dr. Hartman is friendly and professional leaving you with the feeling you are in good hands for your eyecare.
Oct 2, 2014
My mom and I went there for our first visit and I really enjoyed my visit and I really like the girls that were at the front desks were very lovely and helped my mom and I pick out classes. I highly recommend to go there
Sep 26, 2014
I have always, as well as my husband, had excellent treatment at Dr. Hartman's office.
Sep 25, 2014
Dr Hartman and his staff are always very welcoming starting from the moment you put your foot over the door step. I have never had a bad experience. In fact, Dr Hartman kept me from losing eyesight in one eye by recognizing a critical situation. I had a torn retina, but he remained calm the entire time he was setting up an appointment for me. He referred me to a specialist within the hour. I will never forget the expert attention I received and continue to receive to this day. I highly recommend Dr Hartman to all my family and friends with a 5+ star rating.
Sep 23, 2014
I always feel comfortable and leave confident regarding my vision.
Sep 23, 2014
Always enjoy a visit to their office friendly and professional staff.
Sep 23, 2014
5 everyone was warm and friendly.
Sep 23, 2014
Been coming to Dr Hartman for years. I am really comfortable with Dr Garlick and hope to see him more in the future. Both excellent at helping me see better. The staff is so personable and fun to see each visit. Highly recommend to all my friends and family! Best, Dr Garlock
Sep 13, 2014
I felt that the entire staff made you feel like family. Very comfortable and enjoyable. knowledgeable and professional staff.
Sep 6, 2014
No wait time at all. Plenty of staff that were all helpful and pleasant.
Sep 4, 2014
The first time we saw Dr. Hartman he worked with my granddaughter she had very bad problems with people near her and with men in general. Dr. Hartman put her at ease so he was able to exam her eyes. He is a great doctor and does wonders with everyone. They get 10 stars in my book
Aug 29, 2014
Great service and care, and a large selection of quality eye ware.
Aug 29, 2014
Staff is awesome......I was pressed for time & Tracy even offered to take my daughter to her hair appt. ! Now that is SERVICE with a smile!
Aug 28, 2014
Dr. Hartman's office has always been very professional and enjoyable to work with. The staff is welcoming and friendly, much like a family.
Aug 27, 2014
My experience was awesome. The ladies were most helpful and Hartman answered my questions. 5 star.
Aug 18, 2014
For several years now as I passed the 45th year in life mark, my eyes have not allowed me to see up close or at a distance. As a contact wear, I had to choose which to make my priority and the other I had to either use "Cheaters" or just sacrifice the quality. Now with my new Rx option I see both clearly. I am so excited with the results and pleased with the knowledge of the doctors and staff at Family EyeCare Associates.
Aug 16, 2014
You are most definitely a perfect 5/5... what a wonderful experience from when I first walked in the door. Each staff member was very friendly & professional! Thanks again for everything... sincerely, Rick
Aug 16, 2014
Professional and friendly staff. Dr. Hartman explained each step of my examination and the results. Completely satisfied.
Aug 15, 2014
Always friendly, caring and knowledgeable staff. Work with you to get an appointment that works good for patient and sends out a reminder of upcoming appointment
Aug 9, 2014
This office is amazing. I was greeted like an old friend when I walked in and I felt comfortable right away. It felt like I just happened to get an eye exam and glasses while I was visiting with friends! Everyone was incredibly knowledgeable and patient. I found a fabulous pair of glasses and all of my options were thoroughly explained. I'm one of those people who really wants to know how things work and, when it comes to lenses, I totally do now! I couldn't be happier with my visit and I will recommend this office and Dr. Garlick to my friends, co-workers, associates and anyone else who will listen to me. :)
Aug 8, 2014
I'd rate your office 5 stars. Appointments occur on time, everyone is very helpful. I appreciate the attention to detail.
Aug 8, 2014
It was a great appointment. The staff and doctor are always friendly. The doctor spent time working with my daughter and was patient and friendly. I give them 5 stars.
Aug 7, 2014
I have been a patient here for years. Every experience I have had has been stellar. Dr. Hartman is not only a superb optometrist but a superior teacher, too. I always leave with an excellent understanding of the condition of my eyes. He answers questions thoroughly and truly demonstrates interest and caring about my welfare. The staff is warm, caring, enthusiastic, knowledgeable and personable. They emanate joy and resonate with positive attitudes. I am so fortunate to be a patient of theirs!
Aug 7, 2014
5 Stars!! The staff is very welcoming and kind. I always get my questions answered in a professional way while making me feel comfortable enough to be able to ask any questions. I am seen in a very timely manner and treated with respect. Dr. Hartman always takes all the time I need to have with me and is kind and caring.
Jul 30, 2014
As always, my experience was a 5 star rating. Everyone in the office is friendly, caring, and positive.
Jul 26, 2014
Very friendly and helpful staff, made us feel welcome and comfortable right away. Appointment was on time and everything was taken care of. I would highly recommend Family Eye Care Assoc. to anyone.
Jul 25, 2014
the entire staff was wonderful.
Jul 24, 2014
You and your staff are exceptional. Very professional and very caring. 5 stars!
Jul 23, 2014
I have always been satisfied with the service in this office or I would no longer be a patient there.
Jul 17, 2014
I would highly recommend Dr. Hartman. He is personable, does not rush through an appointment, explains what he's doing and answers any questions. The staff is friendly and helpful. I can usually get a later appointment that doesn't interfere with my workday.
Jul 17, 2014
The staff at Hartman Eye Care were very personable,guided us through our eye exam and Glasses Selection smoothly. We would recommend the Doctors and Staff to all.
Jul 13, 2014
It is always an enjoyable visit. Everyone is so kind and Dr. Hartman gives me the best exam always. I have referred many friends and family members and they love it too.
Jul 10, 2014
Everyone in the office is friendly, knowledgeable, and helpful with concerns about eye health, insurance, and eyewear choices. Thanks for creating a consistently great experience for our whole family!
Jul 10, 2014
I'm so excited to get my new glasses!
Jul 9, 2014
Absolutely the best ever from the minute you arrive to the moment you leave! Will never go elsewhere!!
Jul 9, 2014
Great service; on time; very attentive and personable. Excellent doctors and staff!
Jul 6, 2014
Five Star and right downstairs! I'll come back for my next eye exam and glasses!!!
Jul 5, 2014
Everyone was friendly and knowledgeable. It was a trying time for them having to shuffle between a person with a walker and me with my granddaughter in a stroller. The staff accommodated everyone and even gave extra help while I was trying on glasses.
Jul 4, 2014
A great experience both Doctor and assistant and admin staff very friendly and helpful.
Jul 3, 2014
Even though I was late for my appointment, the staff was very friendly and accommodating. I was seen in a timely manner and left the office much sooner than anticipated. Everyone, including the doctor was attentive and caring.
Jul 2, 2014
professional, friendly,helpful
Jul 2, 2014
Professional, friendly, welcoming, efficient
Jul 1, 2014
Everyone in the office is very friendly and knowledgeable. The service from Dr. Hartman and his staff has been outstanding for the 20 years I have been going to him. I always get the feeling that they really care and want to do what's best for the patient.
Jun 25, 2014
5 The entire office and staff are always excellent!!
Jun 24, 2014
Great doctors and staff. Their five star rating is well earned and deserved. Always look forward to my visits.
Jun 24, 2014
Thank you so much for caring about us!
Jun 5, 2014
5--Always excellent service
May 30, 2014
I appreciate the friendly atmosphere and the knowledgable people who help me with every part of my exam and selection of glasses. I look forward to all visits to your establishment! Thank you!
May 13, 2014
Polite, caring, friendly and professional staff.
May 12, 2014
I have been seeing Dr. Hartman for more than two decades. The entire staff is always professional and welcoming. Thank you for always making the experience a pleasure.
May 8, 2014
Very professional and on time... customer service is great. Would highly recommended it
May 6, 2014
I have been coming here to see Dr. Hartman is 2011 with a recommendation from my sister. Dr. Hartman and his staff are sincerely very friendly and professional. You will be greeted with a smile.
Apr 23, 2014
5-star. This was my first visit and everyone was friendly and attentive.
Apr 21, 2014
Consistent,friendly,professional in all phases of treatment. I could not be more pleased.
Apr 17, 2014
This office offers exceptionally friendly and professional service.
Apr 12, 2014
Just like being seen by family! We have been going to see the Hartmans for many years. They absolutely go above and beyond when concerned with our health. PLUS, they have always treated us with compassion, patience, and understanding. They're ideal examples of how people should act towards others and this flows to all of their staff. Oh, and their eye-care is first rate!!
Apr 11, 2014
Dr. Hartman is sensitive and caring to my optometrist needs.
Apr 11, 2014
Visit the office every things great, they are very friendly
Apr 3, 2014
Every one is full of ENERGY!
Apr 1, 2014
Always a thorough exam and such a friendly staff. A 5 star experience.
Mar 27, 2014
The staff are friendly and helpful. I know Dr. Hartman personally and trust that when I walk into his office, I am getting the best eye care possible.
Mar 23, 2014
Dr Hartman is very attentive, knowledgeable and experienced! The office staff is very friendly and remembers me personally. They have a large selection of contemporary glasses.
Mar 21, 2014
You are an example of how a business should be run. I would recommend to everyone.
Mar 21, 2014
Thanks for the great service!
Mar 17, 2014
Five star. I will come back.
Mar 13, 2014
Was very impressed with the personal attention! Everyone there was very friendly and helpful!
Mar 13, 2014
The staff in your office are always welcoming and very friendly.
Mar 4, 2014
Everyone was friendly, professional, and competent.
Feb 27, 2014
This is a 5 star practice and I would recommend it to anyone.
Feb 21, 2014
You feel like one of the family. You could not get a better exam or care anywhere.
Feb 20, 2014
Dr. Hartman and staff do such a wonderful job and provide personal attention. I am very happy with the care I receive.
Feb 19, 2014
I am always pleased with the experience of going to your office. The staff is phenomenal and unbelievably friendly and helpful. I appreciate their candid opinions of which glasses look better and why. Over the years I have been sad to see an employee leave, but I'm always amazed at how well the new employee fits. I can't imagine going anywhere else. I am somewhat flamboyant and the only thing I would like to see is more designer frames in various colors. My rating would be ***** and a half.
Feb 19, 2014
You guys are always wonderful every time I visit. Your staff is always helpful and kind.
Feb 19, 2014
I felt very welcomed as a first time patient. Everyone was very friendly.
Feb 12, 2014
Friendly, efficient service. Responds to questions. Cares for clients. Goes the extra mile with a smile.
Feb 12, 2014
I arrived early and was taken right in for preliminary exam. As Dr. Garlick proceeded with the exam he explained my condition and my options which allowed me to make an informed decision about having minor surgery before a new prescription was finalized. This first visit was a positive experience.
Feb 12, 2014
I ALWAYS ENJOY GOING HERE FOR MY ANNUAL EYE EXAM.
Feb 12, 2014
I would recommend to any one without hesitating.
Feb 12, 2014
Everyone was very helpful, straight forward with information and answering questions for me. I very much appreciated Dr. Hartman as he we engaged in conversation of subjects other than dentistry. Thanks!
Feb 6, 2014
The optician was training a new person when I was getting fitted. The process was completely unobtrusive and I had the attention of two cheerful and helpful technicians.
Feb 5, 2014
Every visit has been wonderful. All the staff makes you feel like family.
Feb 4, 2014
Dr Hartman and all of his staff members are all professional and very friendly!
Feb 4, 2014
I've never been in an office where the employees were so friendly and went out of their way to make you comfortable.
Feb 1, 2014
Friendly, helpful, professional, efficient and prompt in regards to seeing me at my scheduled appointment time. First rate care and clearly a tremendous commitment to look after their patients as best they are able!
Jan 31, 2014
Deserving of the Best in Tacoma
Jan 29, 2014
Realy enjoyable experience. The whole staff were just as nice as could be, even with a customer as picky as myself. I was also very touched that the Hartmans took the trouble to come out to my show the following evening!
Jan 29, 2014
This whole staff is friendly and professional.
Jan 28, 2014
Everyone is always so friendly and welcoming. My eye examination is quite comprehensive. Dr.Hartman takes the time to answer my questions and explain things thoroughly. The staff is outstanding. 6 stars in my book!
Jan 23, 2014
Most careing optician center optometrist I have ever had.
Jan 23, 2014
I got an appointment the next day from initial contact. No waiting, staff was very friendly and helpful. Dr. explained things well and took extra time to answer questions beyond the norm. I will tell all my friends.
Jan 16, 2014
Dr. Hartman and crew are super efficient, quality eye care!
Jan 16, 2014
Friendly, efficient, experienced and dedicated to being the best eye care ever.
Jan 16, 2014
Very professional, very helpful, and always polite. Dr. Hartman even pointed out characteristics of my eyes that none of my previous doctors had bothered to point out. No one tries to pull any gimmicks or try to get you to buy anything. Everyone in the office is super friendly and I actually look forward to going to my exams yearly.
Jan 10, 2014
5 excellent- staff was warm and friendly.
Jan 10, 2014
Star rating of 5 Dr. Hartman's staff makes you feel like they really care. They make going to the eye doctor and enjoyable experience.
Jan 10, 2014
Family eye care is really a practice that makes you feel like family. Warm and welcoming, supportive and encouraging, a great experience.
Jan 10, 2014
I am always greeted warmly. Dr. Hartman and Lina always explain things clearly and make me feel that they are truly concerned about the health of my eyes.
Jan 8, 2014
We have been clients for many years because the staff is fantastic and we have great confidence in the care we receive there. They go above and beyond which is so rare!
Dec 19, 2013
Dr Hartman and his staff are absolutely the best: attentive, skilled, professional & personable! After 20+ years of wearing glasses I'm considering going to contacts, which can be a problem with my prescription. They spent plenty of time with me describing the various options and advantages/disadvantages of different types of contacts vs. glasses. Well done!!!
Dec 18, 2013
All staff is were friendly, helpful, and welcoming. Dr Hartman is very knowledgable and timely. Would definitely recommend.
Dec 13, 2013
I got there early and was taken right back for my appointment. Staff was friendly and helpful with my frame selection.
Dec 4, 2013
I enjoy going to see my eye doctor, Dr. Hartman. Both Dr. Hartman an staff are warm an friendly.
Dec 4, 2013
They have knowledge and good humor.
Dec 4, 2013
My needs were met with a gracious and welcoming tone, as I appreciate the staff and the brightness it brings to the rest of my day. Thank you.
Nov 28, 2013
i had a great visit from beginning to end. i was given the warm greeting and prompt attention. You guys do a great job!!!
Nov 23, 2013
I have been very pleased with the thorough quality of care I have received on each visit. I never feel as though I am rushed in my appointments. The staff is also extremely personable and helpful.
Nov 21, 2013
Everyone in the office is friendly while remaining very professional. I was greeted by name when I entered and was immediately taken into an examining room with no wait at all. I would definitely recommend Dr. Hartman and his staff to others.
Nov 20, 2013
I feel like part of the family and not just another patient. Everyone is friendly and professional.
Nov 19, 2013
Great experience as usual...I recommend Dr. Hartman and Associates!
Nov 17, 2013
I took my 6 year old and 10 year oldin for there exam. Dr. Hartman did a great job explaining things to them at their level. The staff was so friendly to our family. My girls wanted to how often they get to go to the eye doctor!
Nov 13, 2013
I have always been totally satisfied with the care I have gotten from Dr Hartman and his staff! I give them a 5 star review!
Nov 6, 2013
Very friendly staff and doctors. They sincerely seemed to be glad to see me. Huge selection of frames. The doctor was very thorough, cared about the health of my eyes. I NEVER felt rushed and he even came over after the exam to ask how I was doing in picking out frames. The staff is fabulous and now all three of my children and my husband go there too... we highly recommend you give them a call. You will live it there to!!
Nov 6, 2013
Always enjoy my visits to Dr. Hartman's office. The staff is super friendly and always quick to take care of me.
Nov 6, 2013
I've never been to a friendlier eye doctor, or medical practice in general, for that matter. Everyone is caring, friendly, flexible, and informative. I totally trust the care I get at this office. If I've ever had issues with my contacts or glasses, staff responded right away and helped me solve the problem. I've worn glasses since I was about 13 and every eye doctor I've been to has always told me I had mascara on one of my eyes. Dr. Hartman noticed it on my first visit, too, but saw that it was actually a tiny discolored part of my eye. It ended up not being any kind of a problem, but I knew I'd stick with him as my eye doctor when he was able to catch something so tiny that every other doctor had missed. Also, the ladies there helped me pick out some pretty cute frames that I get complimented on all the time.
Nov 6, 2013
You guys are FABULOUS!I am always pleased. Everyone in the office is so down to earth and very helpful and knowledgeable.
Nov 1, 2013
One of the few Doctor visits I look forward to!
Oct 26, 2013
Excellent and friendly staff, knowledgeable about everything from Insurance to lenses and frames. Both Doctors are great, can't miss practice.
Oct 25, 2013
I've never had to wait to see the doctor. He explains everything as we go along. Very pleasant experience.
Oct 21, 2013
Dr. Hartman is very personable and knowledgeable. The staff is friendly and helpful.
Oct 21, 2013
The staff is very friendly and helpful. Dr. Hartman is very personable and knowledgeable.
Oct 21, 2013
5- Dr Hartman and staff have always taken the time to take care of me even when I have had some issues with my eye or some personal trauma in my family. The office goes out the way to make you feel comfortable and they gave my husband expert advice re: Lasik Surgery and not just to one of their associates. I have found that some of my colleagues are patients there and I can see why. I have recommended will continue to do so. =]
Oct 18, 2013
Great service from the time I enter to the time I leave..
Oct 17, 2013
I give you and the office a star rating of 5
Oct 17, 2013
office staff were excellent. dr. Hartman took his time and explained everything I needed to know good dr. and good staff
Oct 16, 2013
I love this office. Every member of the staff is friendly and efficient. The entire front desk gets involved with the decision of the perfect look for glasses. I can't make up my mind without them. The service is exceptional.
Oct 15, 2013
I think that Dr. Hartman's office and staff treat their patients like their the only one in the office at the time. He has always been excellent with his testing.
Oct 13, 2013
This was my first visit and I was very pleased by the staff and the service provided. All of my questions were answered and easy to understand. I am pleased to be a new client.
Oct 4, 2013
The greatest customer service experience I've ever had ... and I've been coming to Dr. Hartman's office for over 20 years.
Oct 4, 2013
I always leave Dr. Hartman's office feeling good. From the time I open the front door I am met with a warm welcome and a smile. I have never had to wait more than a couple of minutes before my name is called. Everyone is friendly and professional.
Oct 2, 2013
Dr. Hartman helped my family and I with great care and ensured that we would understand our options.
Sep 30, 2013
Great place, wonderful staff and understanding about personal issues..i.e. husbands.
Sep 27, 2013
5 Tell Dr. H there was a story on the NBC Nightly News about Lipitor and how it does/doesn't have an effect on human eyes. I think it was on Monday, 9/23.
Sep 25, 2013
You never feel like a number going to this practice. Dr. Hartman and staff have always been efficient, friendly, and fantastic! I have recommended him to several friends and family members.
Sep 25, 2013
I left the office without a prescription, which Dr. Garlick said he was going to provide and had to wait quite a while to check be seen by the dr. and to check out. Unfortunately I was on a time frame so it was frustrating.
Sep 24, 2013
Friendly, attentive, and appropriately detailed. I'm very pleased with my experience.
Sep 23, 2013
Everyone in the office was very sweet and nice. Very helpful. A pleasant experience for my sons first time at the eye doctor. Dr. Hartman was awesome with my son!
Sep 23, 2013
Always a pleasure to have my eyes thoroughly checked. Unless they have an emergency, I have never had to wait. No surprises in billing and never pressure to purchase is added relief to the experience! The entire staff is wonderful.
Sep 23, 2013
Everyone there is always friendly and helpful. They seem to work well together and it shows in their care for the customers.
Sep 22, 2013
Each time I have visited the office the entire staff has been very friendly and helpful. They go out of their way to make patients feel valued.
Sep 19, 2013
Everyone associated with your office is both friendly and competent. I have complete confidence that my vision is in good hands.
Sep 18, 2013
Five star's excellent. Thank you....
Sep 18, 2013
The staff is personable, friendly, and helpful. The girl that fits you for your glasses always makes adjustments on your current eyewear whenever you come in without even being asked to do so. Going to this office has always been a good experience.
Sep 5, 2013
Friendly, welcoming, professional eye care team; couldn't ask for more!
Sep 4, 2013
There is a large selection of fashionable eyewear.
Aug 31, 2013
Dr. and Staff are awesome. They are friendly, caring, and go out of their way to help.
Aug 16, 2013
I am very happy with the service that I receive at Dr Hartman. Everyone to include Dr Hartman is always friendly and ready to help.
Aug 11, 2013
The staff is always friendly and helpful. I am very happy with the service. Thank you
Aug 10, 2013
I have been receiving eye care from this doctor's office since I was in high school. I'm now 32 and I don't want to go anywhere else. Service is friendly, professional and timely. The only reason they receive a four and not a five star rating is because my most recent visit was not up to the typical "standard" I'm use to in Dr. Hartman's office. It still was a pretty darn good experience. You can't even BUY quality medical experiences anymore! Lol.
Aug 10, 2013
Beyond the competence,courtesy and helpfulness from everyone I've encountered there,there is also an underlying warmth and grace present. I've enjoyed it personally as a customer, but have also witnessed it when I called to ask for advice for an uninsured child I knew who was suffering with very poor vision. They took time to answer questions and even phoned back with additional information to enable me to help the child find the resources he needed.
Aug 9, 2013
This was our second time to this office and it was a wonderful experience! Everyone is so friendly. The doctor spends so much time and you do not feel rushed at all!
Aug 9, 2013
Great People...Helpfull & Friendly...My Only Concern is the Price for Eye Glasses. 700.00 dollars is a lot of money. With the direction of Health care looking precarious...I WORRY!
Aug 6, 2013
Dr. Hartman and his staff are very personable and are extremely concerned with getting it right, which they do. I can not even imagine going to anyone else. If you need to see an eye Dr., this is the one.
Aug 5, 2013
The staff was incredibly friendly and welcoming. I was seen right away and I felt like my time was extremely respected (I had a 3-month-old with me so that was appreciated). They very clearly explained my benefits and helped me use them in the most cost effective manner. We recently moved to the Tacoma area and I'm very happy to have a new eye doctor/office that I love.
Aug 5, 2013
YOU TRULY DESERVE A 5 STAR RATING. mAKE AN APPOINTMENT TO SEE DR HARTMAN AND HIS TEAM. YOU WON'T BE DISAPPOINTED. IF FOR SOME REASON THEY DID NOT MEET YOUR NEEDS, TELL THEM SO AND THEY WILL TAKE IMMEDIATE STEPS TO MAKE YOUR VISIT A POSITIVE ONE. THEY CARE AND GIVE YOU TEIR VERY BEST. I WOULD NOT WANT TO GO ANY WHERE ELSE FOR FOR THE KIND OF CARE HE SO SKILLFULLY GIVES. cjs TACOMA, WA
Aug 2, 2013
I always feel important and welcomed at Family Eye Care Associates. I appreciate the service provided and all those who provide the service! You are a special group of people.
Aug 2, 2013
I love going to Dr. Hartman's office, they are not only efficient and friendly but give me very personalized service. If I have questions, they take the time needed to answer them. I never feel like I am being rushed through a schedule. I highly recommend them.
Jul 30, 2013
Dr. Hartman is thorough and respectful, and office staff are both kind and professional. Selection of frames is good as well.
Jul 26, 2013
I've been a long time patient of Dr. Hartman and his friendly and helpful staff. They have always provided excellent service which is why I continue as a patient.
Jul 24, 2013
This was our first set of appointments here and we could not be more pleased!
Jul 23, 2013
Dr. Hartman took the time to answer all my questions. He went well beyond what was necessary. I also received a lot of help choosing frames. I can be somewhat high maintenance, but was never made to feel as if I was wasting anyone's time.
Jul 23, 2013
All the staff were professional and friendly!!! I felt very welcome there.
Jul 20, 2013
glasses still working. see you in a year..
Jul 19, 2013
The staff is friendly and helpful. Dr.Hartman is very good and takes all the time with you that you need. The lady who does the fisrt part of the exam is also very good and knows what she is doing.
Jul 19, 2013
I was very pleased with our whole experience with this office. The staff was extra friendly, and very patient and kind toward my young children. The doctor was very attentive and spent quality time answering my questions and working with my three year old. I have since scheduled the rest of my family members for appointments. I would highly recommend this office!
Jul 17, 2013
Whenever I go to the office, I am treated exceptionally well and Dr. Hartman always explains things to me in a way that is very easy to understand, and with me being low vision, that is saying a lot because sometimes that can get confusing. Everyone in the office is fantastic. I would recommend my friends and family to them.
Jul 14, 2013
Dr. Hartman is a true professional. He is knowledgeable and takes time to answer questions.
Jul 12, 2013
So laid back, so comfortable, so fun and light music and professional! Exactly how my referral told me my experience would be! Loved it! Thank you Hartman Team!
Jul 12, 2013
I have been a patient for many years. Dr. Hartman is very thorough,professional,and is so pleasant and easy to talk to. I feel very confident in putting my eye care in his hands. His staff is the best, always friendly,courteous and helpful.
Jul 10, 2013
I'll see you again next year. I have had nothing but good experiences at this office for many years now.
Jul 3, 2013
My experience at Dr. Hartman's office was excellent.
Jul 3, 2013
I always feel welcome and feel the quality of service is superb!
Jul 3, 2013
Ialways feel comfortable in your office and confident that my treatment is rich on target.
Jul 3, 2013
Friendly and professional staff. Very prompt and professional service.
Jun 29, 2013
I have been coming to Dr. Hartman for many years. If I were not impressed with the office, office staff, and the treatment I receive I would have changed doctors years ago. I always feel that I am listened to and that my information is important.
Jun 29, 2013
I was very happy with my experience and I will gladly recommend others to come to Dr Hartman.
Jun 27, 2013
I was very pleased with my experience as usual. This office staff and Dr. Hartman are very professional and able to satisfy my needs.
Jun 26, 2013
Dr. Hartman and his staff are wonderful. I have been coming here for the last 15 years and always feel my eyes are getting the best care possible.
Jun 21, 2013
From the initial phone call to the final bill, everyone was friendly, professional, knowledgeable, and very helpful. Every question was answered with a thoughtful response. I highly recommend Dr. Hartmann and his team!
Jun 20, 2013
Am hoping I'll be able to read the paper and books. Dr. Hartman seemed very optimistic
Jun 14, 2013
The atmosphere at your office is very friendly. The doctor is both professional and friendly. I have tried two other ophthalmologists and have decided that your office is the one I am going to stay with. Thanks
Jun 12, 2013
My experience was OK. Everyone was friendly except the optician didn't seem very involved.
Jun 12, 2013
I was scheduled at 7:15 in the morning, arrived a little early, and the team was able to take care of the paperwork for their records and start my visit early. Very friendly and efficient!
Jun 10, 2013
Best office staff we have seen at any business.
Jun 4, 2013
Everyone is always very kind and proffesional.
Jun 4, 2013
Everyone was sooooo friendly and welcoming!
May 31, 2013
I have been with Dr. Hartman for over 10 years and am very happy with the customer service. Dr. Hartman is very thorough and professional.
May 30, 2013
This office is full of lovely people who want the best for their patients. They make sure you don't flush your money down the drain and you're comfortable with your prescription. I wouldn't refer anyone to go anywhere else!
May 26, 2013
I had an excellent experience. The doctor answered all of my questions, and the staff was very friendly and helpful.
May 23, 2013
I have been coming to Dr. Hartman for over 20 years. He is an excellent doctor, his staff is friendly and caring, the hours at his office are convenient and flexible. Whenever I visit I leave feeling happy and taken care of.
May 23, 2013
Great experience at your office. I have referred several co-workers.
May 18, 2013
thanks for the good work and the card for Marlee was nice-
May 16, 2013
Dr. Hartman was great with kids and able to explain really well what is going on with my daughers eyes.
May 10, 2013
Best eye doctor ever. I love your staff & I always feel so welcome and taken care of when I'm there. You all are amazing.
May 8, 2013
We've never been to a better organized place of business.
May 7, 2013
Overall I think my appointment was good. Service was fast.
May 7, 2013
Everyone is very friendly and accommodating. Dr Hartman was very nice and explained everything very well. They gave me two types of contacts to have for a trial period to see which brand I like more, I really appreciated that. I also like that they have a text option as a reminder for appointments.
May 3, 2013
I had never been seen by Dr. Hartman but felt that the office was very welcoming, friendly, and effective. I was happy with my experience.
May 3, 2013
the whole staff makes you feel like you are the only one that matters even if there are other clients in for the same appointment. very friendly
Apr 25, 2013
I have been seeing Dr. Hartman for more than 25 years. He and his office staff have always been amazing! Great service and experience every time.
Apr 22, 2013
I feel like I received the kind of eye exam I used to get before all the technology took over. I will know better when I receive my lens.
Apr 19, 2013