Eye Care Plus
Dr. Jentzen, Dr. Pathapati, & Dr. Trout
1653 Reviews
Great quality of care everytime. My son and I have been patients here for three years how and each visit is nothing short of spectacular. The staff is so helpful and knowledgeable.
Nov 8, 2023
Very friendly and efficient. Was impressed by the thorough exam received. Explained my results in detail
Oct 16, 2023
Dr. Cruth was 100% amazing. Loved her!!! Thank you for being compassionate, understanding, and listening to what I was saying
Oct 16, 2023
Dr Pathapati was very informative and also put my mind at ease with the issue I have. I will definitely refer her to my family and friends. The staff was very informative as well.
Oct 12, 2023
Felt very welcomed at this facility. Staff is very friendly, helpful and go out of their way to go over options and explain the process. I will be returning year after year from now on! Thank you!
Oct 11, 2023
Dr Pathapati is wonderful Front office is friendly but totally incompetent
Oct 9, 2023
Everyone is very friendly and kind! Dr Pathapati is so sweet and educates her patients.
Oct 9, 2023
I love Eye Care Plus!! I had my appointment last week and everything was great!!! No wait time and everyone was very courteous and helpful. I have been coming to Dr Dalton Britt since 2021 and am very pleased with him and with Eye Care Plus.
Oct 9, 2023
It was my first visit at EyeCare Plus and with Dr. Cruth. The office and staff were amazing. Dr, Cruth was very thorough and informative regarding my vision and concerns. I have ordered my glasses from the same place and am excited to have them come in. Will definitely be returning for regular visits & upgrades.
Oct 9, 2023
The staff is great and always on top of their game! I will continue to use them and recommend others to go there!
Oct 6, 2023
Dr. Pathapati did an amazing job on my exam. Very thorough and professional.
Oct 5, 2023
The Appointment went smoothly Great service all around.
Oct 1, 2023
Love this place. Dr. Cruth is awesome!!!
Sep 29, 2023
Always love the service here. Jaya is an amazing doctor. She's always multi-tasked all 3 of my children and myself for our eye appointments. She talks to each of them and treats them all with respect. She's very patient and capable of working with my special needs child. Even when he was primarily non-verbal, she was always able to provide the very best care. My only critique, isn't about the clinic specifically, as much as it is eye care in general. I love being able to try on new glasses, but I can't always afford much more than my insurance will cover. It would be great to see a clinic merge the affordability and technology of today with the experience of picking out new lenses. I imagine we're still a long way off from that however.
Sep 29, 2023
Always helpful. Always explain things thoroughly. Always patient with me and my son. And you listen to everything we ask even if it’s nonsense. Thank you.
Sep 28, 2023
6 yr old had her first eye appointment Wednesday afternoon and her eyes were dialted. Dr said if they are still big to come back. 48 hours later her pupils were till dialted. I was charged $65 for the follow up. I paid $10 for the initial appointment. Doesn’t seem right to me.
Sep 22, 2023
Great experience as always!
Sep 21, 2023
Friendly as always. We like the way Dr. P takes her time and explains everything to us.
Sep 21, 2023
From the time I arrived to check in for my appointment to the time I left knowing that soon I will be in my new prescription glasses, I felt all had a compassionate heart for service.
Sep 20, 2023
Very friendly staff! Did not have to wait long to be seen.
Sep 19, 2023
Great service! Give the girls at the front desk a raise!❤️
Sep 18, 2023
Dr. Pathapati and staff are great! They take all the time you need to answer any questions you may have.
Sep 16, 2023
Everyone was absolutely great.
Sep 15, 2023
Everyone was super friendly and helpful, from getting my eye exam to purchasing glasses.
Sep 13, 2023
I have never had to long for an appt till this visit.
Sep 13, 2023
They are always kind, understanding and they always explain everything.
Sep 13, 2023
The optometrist was very nice and explained everything to my understanding she was great thank y’all for having great employees the lady who helped with my new glasses was very helpful in my selection she was very knowledgeable and polite and I thank everyone who helped me
Sep 13, 2023
Very professional and caring people
Sep 12, 2023
Love the staff and Doctors! Keep it up
Sep 11, 2023
Nice clean office, lots of places to sit, several employees so you don't have to wait forever, big selection of eyeglass frames, and employees are all very kind. Dr. Cruth was wonderful, took the time to explain things and answer questions. Thank you Eye Care Plus!!
Sep 9, 2023
Probably the best eye exam I've ever had. Dr. Pathapati is thorough, professional, caring and very personable. I highly recommend her and her staff. I'm so glad I chose Eyecare Plus and Dr. Pathapati in particular.
Sep 8, 2023
I am very pleased with the service I received and the Dr. Was so helpful.
Sep 8, 2023
Dr. Leon was great. He answered all my questions, giving me all my options. Robin my glasses specialist, she listened while I told her what I wanted for glasses. She then showed all my options helping me select the perfect pair. I am so thankful for these professionals who made my first glasses experience so easy.
Sep 8, 2023
Dr. Pathapati was the first doctor to make me care about my eyes. I've been going to her for over 20 years, and I will not change! She's amazing!
Sep 6, 2023
Excellent care and assist with choosing glasses
Sep 4, 2023
They were friendly and informative. I think their service is great!
Aug 29, 2023
Everyone is friendly, prompt, and professional and have been for the many years I’ve been a patient.
Aug 29, 2023
Went to get an eye exam and it was quick and thorough. Juan was great with answering my questions and educating me about everything we were doing. We found our new eye Dr. Thank you Eye Care Plus.
Aug 28, 2023
Professional staff also courteous and attentive. Little waiting time!
Aug 26, 2023
I thought everyone I encountered was extremely friendly and professional. I felt my eye exam was very comprehensive. My Doctor was so very nice. I was very impressed that she called me back the next day to tell me she had consulted another professional about my test and felt a visit to the Reyna specialist was called for. She was going to have someone schedule my appointment there—— but I have not received a call about that appointment. I will call back on Monday. Overall—- a top notch operation
Aug 25, 2023
Everyone was friendly and helpful. Answered all my questions and everything moved quickly.
Aug 24, 2023
The staff is always friendly, and Dr. Pathapati is simply the best! She has worked so hard to help me with my severe dry eyes, and I’m doing great! She is always learning more about dry eyes and has the latest knowledge and technology to help! She’s very professional, and very friendly! Again, she’s the best!
Aug 24, 2023
Dr. P has been a phenomenal woman from the first day I’ve met her. She goes out of her way to make sure her patients are satisfied before they step at the door.
Aug 23, 2023
My appointment was quick, staff and Doctor were nice and friendly. Would most definitely recommend them to family and friends .
Aug 23, 2023
Love the friendly staff and doctors at this place! Dr. P. explains everything very well and doesn't make you feel like she is rushing through to get to her next patient. The staff at reception and checkout are just amazing and helpful.
Aug 23, 2023
The staff was very friendly and helpful. Dr Pathapati was very informative, caring and personable!
Aug 21, 2023
Love Dr. Cruth!! She is very sincere, very thorough, and spends quality time with her patients.
Aug 21, 2023
Staff conducting exams were kind and patient. Dr Pathapati is always very thoughtful and caring, explains exam findings.
Aug 21, 2023
Excellent service very happy
Aug 21, 2023
This time the wait time was much longer than usual.
Aug 18, 2023
Thank you for excellent service with a smile
Aug 10, 2023
Eye Care Plus take the time to make sure your vision is the best it will be when you leave the store.
Aug 9, 2023
Some good, some not so good. The young woman who helped me select frames was great! Billing woman not so great.
Aug 8, 2023
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Dr. Pahapati is the best! She puts up with my many questions. I trust her completely with my eyes and my family's eyes.
Aug 7, 2023
Awesome as always. Nothing but expertise and professionalism! Staff up front as well. From beginning to end!
Jul 31, 2023
I drive 4 hours each way to see Dr. Pathapati. She treats me like a friend and not just a patient. I would go to no one else!
Jul 31, 2023
Everyone was very professional and friendly.
Jul 31, 2023
Mother was pleased with her glasses. Thank you for your help!
Jul 30, 2023
I’m questioning whether my lenses were priced correctly- $270 seems high. I will be comparing to other providers. Wonderful staff though- professional and friendly. Also your husband was a favorite doctor of my dad’s, years ago. ;)
Jul 28, 2023
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Great place!!! Great, very kind Dr.
Jul 28, 2023
My appointment went very smoothly. I only waited about 2 minutes and was called in. The techs you have are sweet and very friendly. My appointment was quick and i love how they explained everything to me where i could understand. Will not go anywhere else to get my eyes checked. Thank you eye care plus!!
Jul 27, 2023
I've been with Dr. "J" for as long as I can remember. She's like family to me . Her attention to my eye health is second to none. She's genuinely concerned about my health in general and surrounds herself with compitent people that are remarkably skilled. I would not trust my vision health to any other team.
Jul 26, 2023
Perfect exam. And Dr. P spent much time with me.
Jul 19, 2023
Staff was very thorough in my eye exam .
Jul 18, 2023
Dr Britt was fantastic. I always hate going to get my eyes checked. It makes me anxious when they click forwards and backwards and ask me which is better. It is so stressful for me. Dr Britt went slow and I felt very comfortable with the pace of the eye exam. He explained what he was doing and why. I appreciated it so much..very soon into the exam .y stress level went way down. Also, I did purchase my new glasses there. The sales lady allowed me to independently search for the best frames for me. She did offer suggestions, which did not affect my ability to search for a pair that was right for me.
Jul 14, 2023
I adore Dr P.!! She’s very thorough and explains what she is doing and why she’s doing a particular test Very focused on your eye health, never rushes the exam Always is up to date on new procedures
Jul 12, 2023
Had me come in prior to authorizing insurance, had both mine and my fiancés incorrect. Had me sitting in the office for 3 hours due to their own inability to verify. Told me I would have to pay out of pocket for my script. There was no respect to be had but rather was humiliated and made to feel as if I had done something wrong. Will not be back.
Jul 12, 2023
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We had a great experience. We are so thankful for the patience that Dr. Cruth had for my kiddos (ages 7,4). The staff was helpful and kind and helped my kids with smiles!
Jul 12, 2023
5 stars the service was great all around and Dr. Britt was awesome.
Jul 10, 2023
All personnel are so friendly and anxious to help.
Jul 10, 2023
My eye exam was very good. Every person was very professional and polite. I couldn’t have asked for a better exam.
Jul 10, 2023
Front desk service was not as friendly. I think the lady was frustrated that we couldn't access the forms to update our medical information online and expressed that like she was frustrated with us and not the computer. So, we did not feel welcomed. However, the staff that took us back to the room and, of course, Dr. Britt, were all friendly, welcoming, and awesome!
Jul 10, 2023
Everyone was very nice and I haven't been able to see with such clarity in years!!
Jun 30, 2023
Love coming to your office because it is fast and easy. Never had a problem and always have my questions answered.
Jun 30, 2023
We've been going to this office for 10 plus years. Always had great service and results.
Jun 29, 2023
Dr.Bitt was awesome. He explained so much to me and m husband! We have never had an eye appointment like it and I have had them for over 30 years.
Jun 28, 2023
I saw Dr. Jenzten for 20 years and was apprehensive of changing to a new doctor but Dr. Britt is great. He takes time to listen and educate which at my last visit was very important. He explained some side effects of medication I was taking that both the specialist and primary care physician did not explain. The explanation was extremely beneficial.
Jun 27, 2023
Dr was awesome with me and explained everything to me that i needed to know
Jun 26, 2023
The staff are top notch!! Dr. Pathapati is always so helpful and professional. I won't use anyone else.
Jun 25, 2023
Dr. Pathapati always takes the time to visit with me about personal issues. She is very caring and considerate doctor. She also takes the time to explain everything that is going on with my eyes and how to best go about helping the prognosis. She is always ready and willing to help in any way she can.
Jun 22, 2023
I owe a huge thank you to Eye Care Plus for not only seeing me in a major time of need, but exceeding my expectations and taking such wonderful care of me. I was driving across the country from Los Angeles to the east coast when my left eye went blurry, I could not correct it. No matter what I did, it remained blurry. I arrived in Amarillo to a very friendly and caring staff, and the doctor not only took care of me, and had my vision back to 100%, but he explained what was going on, helped me find a nearby pharmacy for my prescription, and explained the future steps to prevent this from happening again/or what to do in case it did happen again. I am forever thankful to Eye Care Plus.
Jun 21, 2023
Dr. Pathapati has seen my children and I for a long time now. Not only is she knowledgeable and adaptable, she's kind and personable. My son has autism and was primarily non-verbal when first started seeing her. She was able to adjust her technique to him. And regardless if he would answer her, she's always talked to him like first, so he knows the visit is about him. As the years have passed, he's now able to answer her directly. I have always appreciated her level of care and attentiveness. She always explains what we're doing, what the plan is going forward, her recommendations and asks questions about how we would like to proceed. It's so hard finding doctors that not only include you in your healthcare, but take the time to make sure you understand it.
Jun 19, 2023
We love Eye Care Plus! More specifically, We love Dr. Pathapati. We have never received an eye examination as in depth as we receive now. We feel like we are in the best hands possible watching out for our eye health!
Jun 16, 2023
Never had such a thorough eye exam. Everyone was pleasant and professional.
Jun 16, 2023
Everyone was so helpful and friendly. Dr Caruth was so thorough and explained everything so well. My experience was very pleasant.
Jun 14, 2023
Excellent service: My appointment was with Dr. Jaya Pathapati. Not only is she an amazing and qualified Optometrist but her staff is friendly, experienced and eager to help in any way. I would easily recommend her to everyone. Sherri
Jun 9, 2023
I was real impressed with all the professionalism that the gentleman who got all the prep work and he explained everything we were doing. Dr Pathapati was very professional and explained everything very well to me she allowed me the time to ask questions if I needed. The only thing that frustrates me is I was told they were going to get an appointment with a referral and they would call me the next day with it. I waited for the call and it didn’t happen. I called them back the day after that and I was told there was nothing they could find and I explained that when I left the day of my appointment what they told me, I was put on hold and they said they found it and apologized and I said I understood. The gal said she would get it done and call me that afternoon with the appointment. That never happened so I am frustrated. I really enjoy Dr Pathapati so much.
Jun 8, 2023
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Dr. Britt and staff go above and beyond to give you the best eye care!
Jun 7, 2023
I was pleased with the care. Dr Britt was very thorough and explained everything in a way that I could understand. They were also understanding about my tardiness based on weather and traveling from out of state, which I really appreciated.
Jun 5, 2023
Fast, efficient, and friendly. Great service. Would recommend.
Jun 3, 2023
Everyone was extremely kind and patient. I don't hear well, but no one made me feel uncomfortable.
Jun 3, 2023
Dr. Amy Cruth was great; she explained my condition well and answered all my questions.
Jun 1, 2023
Amazing staff! They were so good and patient with my son, and my daughter had an amazing time picking out her frames! ❤️
May 30, 2023
Dr. Britt is amazing. Staff is friendly and helpful. We didn't wait at all and my wife and I were able to be seen together.
May 30, 2023
Everything was wonderful, very prompt and explained everything in detail. Staff was very friendly, and knowledgeable.
May 29, 2023
I was very happy with my eye appointment and purchase of glasses and contacts. Dr. Britt really understands my vision problems and the prescription for glasses was perfect!
May 25, 2023
I love Eye Care Plus. You always make me seem important! Thanks for that! Very professional Dr Patha Pati explains everything so well. I just love her!!!
May 24, 2023
Very impressed with Dr Curth, she took her time and explained everything she was doing. I would recommend her to every person. I think we finally found Dr we trust and like.
May 24, 2023
In any I've ever been in, I have never been treated with such kindness and concern for what was important to me. The time and compassion that was shown to me gave me a whole new perspective and outlook on what a doctor should be like.
May 24, 2023
I lovbed it the advice the eye doctor was very informable about my eyes and what I need to do to do
May 22, 2023
Such nice people! I felt cared for and everyone was so professional.
May 22, 2023
Dr Pathapati and the entire staff are excellent caregivers and very cordial. Got my eye exam done in record time.
May 18, 2023
I feel my exam was very thorough, not rushed at all. I was given ample opportunity to ask any questions I may have, and Dr. P very clearly explained the recommendations she had for improving my eye health.
May 18, 2023
The best eye doctor in amarillo
May 17, 2023
It’s always a great experience at my appointments ! Everyone is very courteous , professional and knowledgeable!! Thank y’all !!
May 17, 2023
We love this office! The entire staff from the front to the Dr.'s are always kind, helpful and courteous. They are fast, yet thorough and very knowledgeable!
May 17, 2023
Your people are very professional and personable. I was very impressed by how knowledgeable they were as well as how thorough the exam was.
May 14, 2023
Dr Pathapati took time to educate and explain everything and was very excited about upcoming technology, she is a joy. Appointment time was prompt, staff were pleasant, overall great experience.
May 11, 2023
Staff was friendly, informative, and very thorough, all in a timely manner. I am glad I chose this location for my needs.
May 5, 2023
WONDERFUL! PROFESSIONAL! FRIENDLY! GOOD INFORMATION FOR EYE CARE! EXTREMELY PLEASED WITH DR. JAYA! I WISH I HAD KNOWN ABOUT DR. JAYA AND EYE CARE PLUS 20 YEARS AGO WHEN MY EYE SIGHT PROBLEMS BEGAN. (I don't think Eye Care Plus was in business back then.) I WILL MOST CERTAINLY RECOMMEND EYE CARE PLUS TO ANYONE WHO MAY NEED EYE CARE.
May 2, 2023
I absolutely love Dr. Pathapati. Very friendly and knowledgeable. I enjoy learning from her. The lady that helped me with fitting my glasses was just as nice and super sweet.
May 1, 2023
Office staff were friendly and professional. Dr, Jaya is a great eye care professional!
May 1, 2023
I feel the Eye Care Plus was really helpful for me. I went into the store to see if I could see Dr. Pathapati. I didn’t have an appointment but they worked me in. Plus I had fallen and my new glasses were broken. Their friendly staff were very helpful. I have glass coming so I can see. Thank you Dr Pathapati and all the staff. Jenelle Smith
Apr 27, 2023
Dr Britt is amazing! He made sure my prescription was correct and better than the last dr I saw a yr ago! He's very kind. He would repeat steps if I wasn't sure on picking a number. My husband saw him last yr and loved him so I wanted to give him a try this yr. I have no regrets! I noticed he wears a fanny pack. Same as the one he had last yr at my husband's appt. No clue what he carries in it lol. Not only is he amazing, the ladies at the front desk r also amazing! The girl that did all the tests prior to being put in a room was awesome. I don't remember her name tho. I'm in a wheelchair so it makes some of those tests hard to reach. If one didn't come out like it should, we redid it. She never got frustrated with me
Apr 27, 2023
Excellent service. Doctor was very friendly and professional. Have been going to Eye Care Plus for several years
Apr 26, 2023
Great patient care as always by Dr. Jaya Pathapati. She is very caring of her patients and makes sure you understand your care options.
Apr 26, 2023
Dr p is an excellent Dr, she explains throughly everything and the rest of the staff are also unbelievable.. know that my husband is in a wheelchair as soon as they see us getting close they are already by the door holding it even though it has a press button to keep the doors open.. LOVE eye care plus..
Apr 24, 2023
Great place to get your eyes checked. Dr Cruth was very helpful and explained everything and staff was helpful also.
Apr 24, 2023
Love Dr. Britt and staff! They are always friendly and very helpful!!!
Apr 23, 2023
attended on time, explained the need for cataract surgery and what kind of options are available and their cost structure. the doctor and staff are patient and friendly and professional. Rathna
Apr 21, 2023
Punctuality, friendliness, professionalism, giving me the time to clear my concerns, explaining the start and dangers of AMD, and tips for maintaining good eye hygiene. It is a comfortable ambience, staff are courteous, and there is excellent Keurig Coffee. Rao
Apr 21, 2023
Dr. J is personable, talented and takes care of business. They have the technology and people to give you all the info you need to take care of your eyes. Way more than just getting your lenses correct, they go over your retina, vessels, everything in your eye health. Great place to get your eyes done right.
Apr 20, 2023
I have been a patient of DR. P for over 20 years now. She and her staff are always kind, and I receive great service and care. My family goes to her and I’ve recommended her to my friends.
Apr 19, 2023
Being new to Amarillo I was very pleased with your clinic. I thought the exam pricing was fair but the frames had gone up quite a bit since I last bought frames. My insurance VSP isn't the best!
Apr 18, 2023
Dr. Pathapati has always been professional and direct about my eye condition as well as referring me to the appropriate doctors to take care of what is not her specialty. I appreciate her sincere care for her patients.
Apr 17, 2023
I appreciate all of the professional help and the personal caring as well. Great Staff
Apr 17, 2023
Everyone was very helpful and friendly.
Apr 17, 2023
Everyone was very helpful and professional. It was a pressure to deal with everyone there.
Apr 13, 2023
As always , the most professional staff and Dr . We wouldn't go anywhere else . Dr. P just feels like part of the family.
Apr 13, 2023
Everyone is very nice and helpful
Apr 12, 2023
Hi, I am happy to say,I have never had an experience like this. I was extremely impressed with everything involved with my examination. I never had such a thorough examination in my life. Very well organized,friendly, knowledgeable,approachable people.
Mar 30, 2023
Very nice Dr she explains everything very clearly
Mar 29, 2023
I really like Dr Cruth. She is very thorough and is really nice.
Mar 27, 2023
Dr Britt is very knowledgeable and personable. He explains everything and answers any questions you ask him. so glad we found him
Mar 23, 2023
Dr. Pathapati and her staff are very knowledgeable and courteous.
Mar 23, 2023
Dr. Britt is the best. He lets me know how things are going now and what to watch for and expect in the future.
Mar 23, 2023
As always excellent service and consideration. Staff an dr Pathipati give personalized and compassionate care. And there is essentially no waiting beyond the appointment time
Mar 22, 2023
My husband and I have both seen Dr Pathapati for several years and remain as pleased and impressed with Dr P and her staff as we were at our first visit. They always have the most up-to-date and state-of-the-art equipment as well as knowledgeable and friendly staff. Dr P takes time to explain things and never makes us feel like she is rushing through our appointment. We are extremely pleased with the care we have received at Eye Care Plus.
Mar 20, 2023
Dr. Jaya Pathapati is the best!
Mar 18, 2023
I have always enjoyed Eye Care Plus. Dr. Britt, is very polite and professional. He took his time to explain, throughly each question I asked. The staff are all amazing, helpful and friendly. I enjoy the endless frames you have to choose from. Your facility has up to date technology and has always been helpful when I needed something through the years. Thank you!
Mar 17, 2023
Eye Care plus is number one in Amarillo.
Mar 16, 2023
Dr P doesn’t rush her patient , no matter how busy she is . Very personable , caring and knowledgeable . Exceptional !
Mar 15, 2023
Everyone was friendly and the service was reasonably quick and thorough. Dr. Leon was open to questions and took as long as we wanted with explanations, while also being very relatable.
Mar 15, 2023
Dr Pathapati and staff are always courteous, quick, and informative.
Mar 13, 2023
Everyone was very nice and helpful!
Mar 13, 2023
Love Dr. Pathapati! She's the best!
Mar 10, 2023
Excellent first visit with Dr. Pathapati. She took the time to obtain a thorough history and did a thorough exam as well. Kind, caring and curious about a rare eye disorder.
Mar 10, 2023
Excellent service! Good selection of frames. All option explained thoroughly.
Mar 10, 2023
Dr. Pathapati is the best so caring. She really help you understand what is going on with your eyes.
Mar 8, 2023
Dr. Cruth was very informative and professional. Answered all my questions and made my experience pleasurable.
Mar 3, 2023
I was very pleased with all aspects of my experience there, I'm also looking forward to getting my glasses
Mar 2, 2023
I was very impressed by the care I received during my appointment. Was treated with incredible kindness and care. Questions were answered and I am confident that I made the right choice coming here.
Mar 1, 2023
Dr. Britt is wonderful! Funny, professional, and he takes the time to explain things to me. So appreciate it!
Feb 27, 2023
Great and friendly service. Very efficient and everyone was knowledgeable of their job. It was a delight speaking with Dr Cruth
Feb 27, 2023
I was extremely pleased with Dr Britt at my eye exam. He explained everything so throughly. I made a New Patient appointment for my husband to see Dr. Britt and my daughter will be calling to set up a New Patient exam as well.
Feb 27, 2023
The staff and the doctor that I saw was great. They were all helpful from the front desk ladies to the ladies that showed glasses to me. I have been coming here for several years and will continue to do so. Thanks
Feb 24, 2023
I was very pleased with my first visit...the staff is friendly and helpful. Dr. Cruth is great...she answered questions I had and listened well. Thank y'all!!
Feb 24, 2023
Great Service, Friendly staff. Prices were average and explained thourally upfront, so no surprises.
Feb 23, 2023
Very professional and courteous staff. Clean facility.
Feb 16, 2023
Everyone was very helpful in getting my prescription right
Feb 13, 2023
Dr.P is always thorough and very delightful, the optician was helpful when my son selected his glasses,
Feb 9, 2023
Very courteous and professional from the front desk, techs, dr and glass tech.
Feb 9, 2023
Dr. Pathapati and her staff are great. I have been wanting to get away from glasses and try contacts and Dr. Pathapati was great and took her time with me to help me get set up with contacts. She explained all she was doing and why and answered all of my questions. Great service.
Feb 6, 2023
Dr. Britt has taken care of me and my mom for awhile. We have been going to Eye Care Plus since Dr. Jentson even though he retired. Eye Care Plus kept us confident that they would continue to take care of us. I trust him and appreciate he has a good sense of humor.
Feb 6, 2023
I have been seen seeing dr pathapati for several years now. She is very friendly and ptofessional. She cares alot about her patients. I would recommend her to people who are looking for a new optometrist.
Feb 6, 2023
Quality and professional service. Thank you.
Feb 6, 2023
As always everyone is nice and professional. Dr. Pathapati explains everything going on with my eyes and answers all my questions. She is on top of the latest options.
Feb 6, 2023
Dr Britt is amazing! Staff are kind and professional, I love this place!
Feb 2, 2023
Glasses were pricey but the Doctor and assistants were great!
Feb 1, 2023
I have been going to Dr Pathapati for years. She the best optometrist. She not just concern with the health of your eyes but with your overall health. She personable, caring and patience. She showed great patience with my family member who was refusing to admit he needed glasses. I recommend everyone I know to her.
Jan 31, 2023
Dr. Pathapati said she would take care of me, and she is living up to that. She takes a good amount of time asking questions and then she asks if I have questions. That is awesome care!
Jan 30, 2023
Great service from all and Dr. Britt
Jan 30, 2023
Was a good checkup. Dr. Pathapati cares for us. I have 20/20 vision.
Jan 29, 2023
Very pleasant to work with.
Jan 27, 2023
Dr. Jaya Pathapati explains all problems with my eyes that I understand them.All of the staff in the office are very friendly and people oriented. In this day and age I wouldn't Trust anyone else with my eyesight.
Jan 27, 2023
Excellent doctor! Great staff.
Jan 27, 2023
I'm always happy with the care I get from Eye Care Plus. Dr. Pathapati has been my eye doctor for a lot of years so she knows my eyes very well. The Optical sales area has a great selection of styles as well as prices. The Team they have set up includes referrals to excellent Opthmaligists. There is complete optical care here. My plan is to continue seeing My Team. I recommend Eye Care Plus to my friends, but at our ag, es we are pretty well set with our Physicians...
Jan 25, 2023
I felt so comfortable going in! It was my very first time, and I was alone which is new for me because I just started college, but everyone I interacted with was so kind and patient! The doctor even sat with me and helped me understand what was going on with my eyes!
Jan 25, 2023
The gentleman that checked me in was was very understanding with my hearing loss. He was very knowledgeable and courteous. Dr..Britt always explains where I am now compared to last visit. He puts you at ease. He informed me how my cataracts are doing at each visit. Excellect team.
Jan 20, 2023
Appreciate Dr. Pathapati so much! My annual exam was very informative & I appreciate how much she cares about all of my vision problems! I could not thank her enough for all that she has done to help me with my very miserable dry eye problems!!! Looking forward to my next visit!
Jan 20, 2023
Dr Britt was great . Explained everything very well. Look forward to having him for my Dr. The eye glass tech was great. I think her name was Robin.
Jan 20, 2023
As always, my appointment with Dr. Pathapati was thorough & very informative! Appreciate all her care & staying on top of all of my vision care needs!
Jan 20, 2023
Everyone I met during my visit was welcoming, friendly and professional. I appreciate the care that I received.
Jan 20, 2023
Love Dr. Pathapati & her staff. One of the few doctor's offices I have been in where everyone seems to know what they are doing. Dr. Pathapati is very personable & extremely professional.
Jan 16, 2023
Fantastic service great docs awesome selection of frames
Jan 13, 2023
Always treated special! Been a patient for many years always get the best attention and treatment .
Jan 13, 2023
I was very impressed with the Whole group from the door to door. I would highly recommend them
Jan 9, 2023
Everyone is always so nice and helpful. Dr Pathapati is amazing.
Jan 9, 2023
Always a very smooth experience with professional people!
Jan 8, 2023
Dr. Cruth is personable and thorough. I left the office knowing I had professional help getting what I needed and wanted for my eye care.
Jan 6, 2023
Dr. Britt is awesome. Very knowledgeable & patient, answered all questions & concerns. Very upbeat & likable. Technician who performed preliminary testing was equally awesome. Very informative, friendly & encouraging.
Dec 30, 2022
Pleasant staff and prompt and caring attention.
Dec 29, 2022
The staff was very kind and they worked efficiently to get me in and out. I really enjoyed my first time here.
Dec 27, 2022
The staff was so friendly. I was seen quickly and all my concerns were addressed. Very pleased with my visit!
Dec 23, 2022
Everyone from the moment I walked in your doors was extremely friendly and my heart felt like a part of your family! Really enjoy seeing all the beautiful smiles that tells me they truly enjoy there job and serving the customers and there needs. Pray you all have a Blessed Merry Christmas and a Hapy New Year!!! Christine Larson
Dec 23, 2022
My appointment was begun on time, and the finishing process (ordering glasses) was smooth as well. Congenial staff and expert care from doctor!
Dec 16, 2022
I had a great experience with Dr. Pathapati. She took the time to get to know me and explain in depth why she prescribed what she did. She was kind and welcoming to me. I will be sticking with Dr P.
Dec 14, 2022
Everything went well ! Very good personal and my exam it was really good ! Thanks 🙏🏻 ❤️
Dec 14, 2022
Everyone there is kind and very helpful. Dr. Britt is very personable as well as professional. I know we are getting excellent eye care!
Dec 11, 2022
Good bunch, very easy to talk to, and understand. Worth the time to go see them.
Dec 8, 2022
Techs provided great customer service. Dr Britt was professional and thorough when explaining my exam. I appreciate a Dr.’s office that values my time and that I don’t have to wait hours to be seen.
Dec 7, 2022
You guys are so knowledgeable and make me feel like a friend. Everyone is so friendly
Dec 7, 2022
Right on time and quick to get me in and out! Very clean will be back.
Dec 5, 2022
If 10 Star would be possible that’s what I would say my wife and I got ! I’m 67 years old and getting go service now days is very rare but we got that from you . Thank you
Dec 3, 2022
The staff is always very friendly and helpful. We really like Dr. Amy Cruth. She does a very thorough exam, makes sure you are comfortable, encourages, and answers all of your questions. She explains your options with no pressure to make quick decisions.
Dec 2, 2022
I love this place so much! They are so patient and efficient when I bring my whole family in together! Dr. Pathapati is the best! She took her time to help me and educate me when I was having problems with the fit of my contacts. She never made me felt rushed even though I know we went well over our appointment time. I can’t reccomend her enough!
Dec 1, 2022
I ccompletely trust Dr. Pathapatti, for my eye health and needs. I feel like she is up to date on all the latest optical updates. I drive 150 miles to see her every year.
Nov 28, 2022
VERY VERY professional! Friendly environment!
Nov 23, 2022
The service was awesome, friendly and professional. I am glad I went there to have my eyes checked. Thanks
Nov 23, 2022
Very friendly staff. Thorough exams. Dr. will visit with you about everything and not rush out.
Nov 23, 2022
Exceptional Services! Dr. Pathapati is a professional I would recommend to everyone. The office is clean and beautiful; the staff, from receptionists to clinical assistants, are knowledgeable and of the highest caliber. I happily drive from Lubbock to the Amarillo office, and feel as if I've entered a heavenly world where everyone is kind, helpful, and high tech. The only things missing are a babbling brook, bluebirds, and dancing forest creatures.
Nov 22, 2022
Loved everything about this office. The people, the facility, the Dr. I felt like my examination was very comprehensive. So friendly.
Nov 22, 2022
Super nice and welcoming from beginning to end!
Nov 21, 2022
The office staff is very kind and Dr Britt is just as nice. Every time I go he seems excited to be there and loves his job. He always takes the time to explain everything and geek out with me. I was super sad when Dr Jentzen retired, but Dr Britt has filled his shoes well. I also love the coffee in the waiting area, I will never turn down free coffee!
Nov 21, 2022
My wife and I had appointments with Dr. Jays at Eye Care Plus on 11/14/22. We were greeted by the personnel at the front desk and confirmed our appointment. Our wait was short and each of us were given screenings by very polite and knowledgeable staff. Dr Jaya visited with each of us and conducted thorough exams. We were extremely satisfied with our experience.
Nov 18, 2022
A friend from work recommended Dr. Britt since we are fairly new to Amarillo and needed new eyeglasses. We could not have been more impressed! It was by far the most thorough, personable and pleasant eye appointment I've had. He took his time making sure everything was explained and any questions were answered. Most of the time it's just get 'em in and get 'em out. Rather than just answering the routine questions asked of me, I now actually understand why they are asked and what the process is all about. He also saw my spouse and I together in one room rather than individually which we liked .He was funny, genuinely kind and obviously really enjoys his job.
Nov 18, 2022
The professionalism, courtesy and friendliness of the doctor and all the staff is second to none. I wish I had been going here since I arrived in Amarillo and will definitely recommend you to others.
Nov 18, 2022
She is the best eye doctor in town!
Nov 17, 2022
Absolutely a joy and refreshing to have a physician listen to our concerns and form a plan. Although they were very busy today the morning we came in, the minor wait time got us in quickly. Thank you Dr Britt
Nov 14, 2022
Dr. Pathapati is the best- I really appreciate her. She really cares about her patients and is an excellent doctor. I am grateful to be her patient. The staff is very friendly also- the whole experience is wonderful.
Nov 10, 2022
Already submitted a review
Nov 10, 2022
I liked how the staff takes the time to understand your medical history. They don't treat you any differently because of it either. Very friendly & the doctor goes over everything with you even before he begins the exam. Would definitely recommend!
Nov 9, 2022
I absolutely adore Dr. Pathapati. She’s so personable and funny!
Nov 9, 2022
I have been seeing Dr. Pathapati for more than a decade now. Her skill is impeccable and her friendly attitude towards patients is highly appreciated.
Nov 7, 2022
Great group of people. 🙂
Nov 2, 2022
Dr. Britt does excellent work. He is very thorough and explains everything.
Oct 31, 2022
Clean, kind and professional is the best way to explain my experience.
Oct 31, 2022
Awesome experience. Great people
Oct 28, 2022
Dr Britt is always a positive person, easy to talk to and takes time to explain what is going on with my eye care!
Oct 28, 2022
Your people are very professional and at the same time friendly. I chose you because of my insurance. I will choose you next time because you are great.
Oct 28, 2022
I have been seeing Jaya for over 20 years and always love seeing her. She always takes great care of me and my daughter! Don’t like how my insurance pays for some tests but that has nothing to do with the service!
Oct 24, 2022
The staff are very nice and gave me excellent service. Thank you!
Oct 24, 2022
Very friendly and helpful staff.
Oct 21, 2022
Dr. Pathapati is amazing and the staff is friendly and helpful!
Oct 21, 2022
Best eye care office all employees were friendly and helpful
Oct 21, 2022
Friendly, thorough and great eye care.
Oct 20, 2022
Dr Pathapati and her staff are the best!! We have been with her 10+ years. Great selection of frames, knowledgeable staff and they make you feel like you are the only one.
Oct 17, 2022
Very friendly and helpful staff
Oct 15, 2022
I always get great service from staff and Dr. Pathapadi.
Sep 26, 2022
The whole practice felt so welcoming from the moment I stepped in the door! I was recommended by not just one friend but 3, and I certainly know why my friends love this place! Dr. Cruth was so kind, and patient! She actually took the time to get to know who I was, not just my peepers! Thank you ALL for going the extra mile to make your patients feel welcome and comfortable! This type of business is becoming much harder to find, especially in the medical community, post COVID. Kudos to all of you!!
Sep 23, 2022
I was truly amazed by how well this practice was! I’ve been in glasses for 26 years and this place was by far the most caring and customer service based! I highly recommend coming here!
Sep 21, 2022
Eycare Plus (Dr. Pathapati and Dr. Britt) provide amazing care for their patients and the opticians are so helpful in finding just the right frames!! Top notch care from front desk check in to check out. Recommend you to all my family and friends!
Sep 21, 2022
I was impressed with the friendliness and courtesy of everyone. The eye exam was thorough, with impressive equipment. This was a quality experience in every aspect. I highly recommend.
Sep 19, 2022
Great staff, great service. Thank you.
Sep 19, 2022
It was a great experience. My doctor helped me so much with my night vision problem.
Sep 16, 2022
Just wondeful inviting fast, accurate, reliable, etc.... overall fun
Sep 15, 2022
Nothing but the best fast, accurate, reliable, comforting, etc.... was fun
Sep 15, 2022
Receptionist was extremely rude but the rest of the employees were amazing and explained everything as we went along can’t wait for my new glasses
Sep 14, 2022
Great doctor! I actually look forward to seeing her every year! Thank you Dr. Pathapati!
Sep 8, 2022
The staff I personally dealt with were great!! There was a billing/insurance mix up that took several days to clear up and was a bit frustrating.
Sep 2, 2022
The visit with Dr Britt was excellent. I appreciate his professional as well as friendly demeanor. The assistants were pleasant young ladies also
Sep 1, 2022
Great experience as usual!
Aug 31, 2022
Great service and wonderful explanation from Dr Britt.
Aug 26, 2022
Great staff! Dr Britt very thorough and simplifies his explanations
Aug 25, 2022
As always, very professional, efficient and explained ever procedure that they were doing. Very open to any questions.
Aug 24, 2022
First time here and I loved it! Did not have to wait long to get an appointment, the staff was able to get all my insurance information through text messaging so I did not have to be on the phone long.
Aug 22, 2022
Dr. Pathapati gives the best eye exams I’ve ever received hands down.
Aug 22, 2022
I took myself and my two boys to be seen here. One has autism and it was also his first time, so I was a little worried there. All of us saw Dr. Britt and I can't express enough how great he was, especially with my autistic son. Staff was kind and respectful as well. I'd recommend this place to anyone looking for a new place to go.
Aug 22, 2022
Dr. Britt was awesome! This was our kids very first eye appointments and the staff made them feel as if they were invincible! They walked the kids through each step and comforted them when they got nervous. Dr. Britt knows how to make the kids feel comfortable and made the exam simple and easy for them to understand. We will definitely go back for our annual exams
Aug 22, 2022
Dr. Britt was awesome! This was our kids very first eye appointments and the staff made them feel as if they were invincible! They walked the kids through each step and comforted them when they got nervous. Dr. Britt knows how to make the kids feel comfortable and made the exam simple and easy for them to understand. We will definitely go back for our annual exams!
Aug 22, 2022
Great Service and very polite and helpful people. Dr. Pathapti always explains our results in a very understanding manner.
Aug 18, 2022
Dr Pathapati iis sho thorough and her staff is very efficient. I love this place and am so thankful they're in our vision insurance network.
Aug 11, 2022
Great service....very friendly staff! They really took care of business from start to finish.
Aug 10, 2022
I was really impressed with everyone there except trying to get me to pay out of pocket for some test, I have insurance and can't afford out of pocket test
Aug 8, 2022
Doctor Pathapati and the team were very attentive, friendly and helpful. The Doctor suggested some helpful new options I could try to help my declining vision and when I went to choose new glasses frames the attendant helped me pick out and fit me with some nice new frames. Overall I was very pleased with my visit.
Aug 8, 2022
Dr. Brit was very nice and had a good bedside manner with my dad who speaks very little English. He spoke to him in Spanish which eased my dad's anxiety about going to the optometrist. He answered all our questions and the staff was very nice.
Aug 5, 2022
Thank you to the whole staff for taking care of my first visit at Eyecare Plus. Everyone was friendly, excellent service. I will highly recommend to family and friends to visit the facility for their Eyecare needs.
Aug 4, 2022
Great service and great visit!! Thank you!
Aug 3, 2022
The staff is so efficient and knowledgeable! I was early to my appointment and they took me straight back and I was finished with everything before my scheduled appointment time!
Aug 1, 2022
Dr. Pathapati is doing everything she can do for me to accomodate my unique eye problems! I really like her because she is very personable and she is willing to work with me.
Aug 1, 2022
Dr Britt and Staff are always very wonderful and helpful. Your kindness is appreciated
Jul 29, 2022
It is a pleasure and knowledgeable experience to have you complete my eye examine. I learn a lot and feel confident that I have great eye care. Thank you.
Jul 27, 2022
Dr P is very professional and and her kindness is above and beyond. That identifies her tru character. No doubt in my mind that this goes for the rest of her staff. It shows in just walking back to the room after testing with the techs. Everyone smiling. That just made my day! Thank you all at Eyecare Plus on Coulter.
Jul 27, 2022
Excellent service good staff.
Jul 25, 2022
Dr. Britt and the ladies on the glasses side were so helpful, kind, and just really easy to work with!
Jul 22, 2022
It was a great experience
Jul 18, 2022
Very professional services - I will refer eye plus to all friends and family
Jul 15, 2022
A great eye care provider! Everyone was helpful, courteous, and professional. My appointment started right on time, all my questions were answered and the doctor and staff were knowledgeable and polite. I highly recommend Eyecare Plus on Coulter!
Jul 13, 2022
First time patient and I was beyond satisfied. Great customer service, clean and welcoming. Explained everything I needed to what my insurance covered. Which can be confusing at times. Overall 5 stars. Thank you!!!
Jul 13, 2022
Saw Dr Britt, very informative, put me at ease, explaining as the exam progressed. Gave options on my vision. Also staff was extremely friendly and helpful. Will recommend to others.
Jul 7, 2022
Our visit was the first time to Eye care plus and we were very happy with everything and everyone that help us! The team was more than happy. I assist us in every way!! And we’d like to thank them!!
Jul 1, 2022
All personnel are very helpful and concerned for my vision health.
Jun 30, 2022
The staff were friendly and attentive, and they answered any questions I had!
Jun 29, 2022
Everyone was so nice and friendly. They were professional and fast.
Jun 29, 2022
Great staff. I won’t go anywhere else.
Jun 29, 2022
I’m writing this on behalf of my 5 year old. Dr. Britt was awesome and I love my glasses. It was my first time and I loved it. I definitely recommend him !!
Jun 27, 2022
Dr.Britt was very through with my eye exam . It was my 5 year olds first eye exam and he was very good with her! I definitely recommend him !! I switched over from Broom Optical and I’m so glad that I did!
Jun 27, 2022
No wait appointment was right on time. Staff were all very good and helpful.
Jun 23, 2022
I was very pleased with my visit. Everyone was very professional and courteous. I would certainly recommend your business to my friends. Ivin McNair
Jun 23, 2022
Staff is friendly and helpful. They are calm and explain the eye appointment procedures. This helped my experience
Jun 23, 2022
This was my first visit and I was very pleased with almost everyone I dealt with. The one person that I was very unimpressed by, was Dr Leon. He came across as insecure with his responses and his interaction with me. I was very specific about an issue I've been having with headaches and while he was diligent in creating my prescription for bi-focal glasses, I never felt like he gave me a concise answer to my questions about my frequent headaches. I was sure he hasn't been licensed very long and did a google search to find out he was licensed in 2021. I'm sure he will be a good optometrist one day, but I would not go back to him now.
Jun 23, 2022
Dr. Pathipati and her staff are very friendly and professional. Dr. Pathipati is very detailed with her exam and explanation of her findings. I highly recommend her and have used her for several years now.
Jun 22, 2022
Dr. Britt was very helpful and Kind. He is definitely my new regular annual eye-doctor, now. For my son, as well. Anna was very helpful with picking glasses and sunglasses, too. I’m very glad I called them as I was looking for a new eye-doctor.
Jun 20, 2022
Great experience Awesome doctors Good selection of frames
Jun 17, 2022
I love the depth in which my eyes were examined with each of the machines and by Dr Britt!!!! He was very thorough and explained the changes in my prescription. I loved Dr Jensen & I love Dr Britt. So happy that we got such a caring and young dr to take Dr Jensen's place. Thank you Eye Care Plus for taking such good care of my eyes!!!!!
Jun 17, 2022
Had a great experience. Everyone was friendly, patient, and kind.
Jun 16, 2022
I highly recommend this place! The assistant that I saw was a very nice lady called Sheila. She was amazing! Dr. Brit was awesome! He answered all my doubts and he was very honest. I appreciate the fact that he listened to what I was describing about my vision issues and took his time to check my eyes health.
Jun 13, 2022
Dr Pathapati and the staff are great!
Jun 10, 2022
She was amazing in every way. I felt totally taken care of.
Jun 10, 2022
Dr. Pathapati was very kind and knowledgeable.
Jun 9, 2022
It was quick and easy and everyone was friendly. Dr. Cruth explained everything with a smile.
Jun 9, 2022
I had a great appointment with Dr. Pathapati!
Jun 8, 2022
Excellent service and thorough exam
Jun 3, 2022
not very good!! not impressed with eye doctor!! clerk gives wrong information
Jun 2, 2022
The staff is friendly. The online use of everything to setting up the appointment and ordering contacts is very convenient.
May 31, 2022
Dr. Amy Cruth was my optometrist on 25 May 2022; she was great. So was my optician AshleyJaquez. Dr. Cruth spent a lot of time with me in regard to a special request of getting lenses for a focal length of 45 inches. The entire staff was professional. Optometrist
May 27, 2022
Everyone was welcoming Snd thorough. Dr Leon was very knowledgeable and considerate. I will be a regular patient.
May 27, 2022
I love Dr. Pathapati. She always has a welcoming smile. I always know I will be taken care of. She is very thorough and professional. Her staff is well trained and very helpful.
May 27, 2022
The office staff was very friendly. They were very organized and helpful. Dr Pathapati was very conscious of our frustration of not being able to see well and she was encouraging but respectful in listening to us… she was very encouraging So glad we were referred here.
May 26, 2022
The staff at Eye care Plus are fantastic, they are very friendly kind and knowledgeable.
May 26, 2022
Dr Amy Cruth is excellent!
May 25, 2022
Great service. Very thorough.
May 24, 2022
Dr. Britt is wonderful! He really listens to you.
May 23, 2022
Very thorough and efficient no problems whatsoever great explanation of exam and of the contacts I needed well worth it
May 19, 2022
Very efficient plus considerate experience here, 5/5 stars without a doubt
May 19, 2022
We have been going here close to 10 years. We've always had amazing service. Would recommend to everyone.
May 13, 2022
I love Dr. Pathapati! I have been her patient for several years now. She is so personable and takes time with her patients. My appointments never feel rushed. I am moving soon and I made a point to schedule with her before I left. She is an amazing doctor and I don't trust anyone else with my eyes.
May 12, 2022
Dr. Britt was fantastic. He wasn't rushed and answered all my questions. The rest of the staff that I dealt with was great also. I will be using Eye Care Plus for all my vision needs from now on.
May 6, 2022
Loved Dr. Britt! So personable and helpful. Great experience all around.
May 5, 2022
This place is friendly, efficient and professional. I have gone here multiple times for routine check ups, exams and glasses...they always make it simple and convenient. I highly recommend them.
May 3, 2022
Great service! Very professional!
May 2, 2022
They were very nice and had a lot of patience with us took time to explain everything will be back for sure
Apr 29, 2022
The staff was very courteous and friendly to me. The facilities are modern, clean, and easily navigable. The equipment they use are up to date and kept clean from patient to patient. They are well organized and coordinated which left me feeling well assured everything was taken care of. Dr. Pathapati has always been current in the latest technology and practice. She is a very positive person and is very thorough in her examinations and explanations of any findings. If there are no findings, she is very thorough in explaining why it is so positive. When I left, I was confident facing the future in regard to my eyesight.
Apr 25, 2022
Its always a great experince thank you
Apr 25, 2022
This is the most comprehensive eye exam. Dr. Pathapati explains everything on a level we can fully understand. I would highly recommend her and her office.
Apr 25, 2022
I appreciate the finding of the cause of my foggy left eye. And the possibility of a cure. I have every trust in a cure.
Apr 21, 2022
Everyone is very pleasant and helpful I would recommend Dr. Pathapati to anyone. VERY CARING and agreat doctor
Apr 21, 2022
Wonderful staff, the dr actually took time to go over stuff with us. I highly recommend this place
Apr 21, 2022
Dr. Britt really takes the time to explain how my eyes are doing. Being a type 2 Diabetic I have real concerns about the health of my eyes. The very best part is not having to have my eyes dilated. I love the equipment that makes it unnecessary to have my eyes dilated.
Apr 21, 2022
Dr. Jaya is the best! She is very thorough and doesn't give up looking for an answer to sight issues. The staff is helpful and always friendly.
Apr 21, 2022
I love the time that Dr. Pathapati spends with me to explain everything that is going on with my eyes. Even though I had to wait, I don't mind because I know that she is giving that same effort to all her patients.
Apr 20, 2022
A wonderful appointment always a pleasant visit. The whole staff very friendly and Dr P she is just amazing caring Dr love seeing her.
Apr 20, 2022
Very knowledgeable and a lot of good information
Apr 15, 2022
Great experience. Night and day difference from the previous eye care place I formerly went to.
Apr 14, 2022
Dr P. Is always so friendly, helpful, and informative!!! She's the best eye doctor in town!
Apr 13, 2022
I had a good experience with my eye exam, the only thing is the quality of the customer service at the front desk, it was not performed at a high standard this time around for me. I had to go back several times to get my correct receipt breakdown of my payment.
Apr 11, 2022
Dr. Pathapati is always fantastic. And her staff is great. They all do a wonderful job. I just wish my insurance actually covered some of the thins they recommend. They are quite a bit better at their jobs than my insurance provider.
Apr 8, 2022
I absolutely love Dr. Jaya Pathapati!!! She is kind, caring, and knowledgeable. She takes her time explaining and discussing all eye care plans with her patients.
Apr 7, 2022
All the staff was really nice and really courteous and glad to help you with anything you need and the doctor was very patient she was very open to any questions or talking about any concerns or eye problems I was having and just very eager to give me the best treatment best help and best lenses I could get, Overall the experience was great all the way through
Apr 6, 2022
Great service from the front to the back!
Mar 30, 2022
Dr. Dalton was super nice and took the time to listen to my concerns. Even the young lady who assisted me was super helpful and nice as well. Thank you!
Mar 30, 2022
Britt did an excellent job and explained everything well. The office staff was wonderful. Everyone was friendly and professional. The building is very updated and clean.
Mar 25, 2022
Everyone in your office was so kind and professional. Your office is a beautiful and inviting environment.
Mar 25, 2022
Very efficient and caring . The staff was great! Thank you
Mar 21, 2022
It was as I expected it to be. Very happy with Eye doctor and all of the staff. I have always had excellent service.
Mar 21, 2022
Everything was good. Especially Dr Britt
Mar 21, 2022
Such professionalism! Dr. Pathapati takes time to explain what is happening with your eyes and makes you feel confident that you are receiving the best care. Not many doctors take time to educate you on your own body. Beautiful new facility and everyone was helpful and knowledgeable.
Mar 17, 2022
Informative visit. Excellent friendliness. I have been with Dr. Pathapati for many, many years and would not even consider changing Doctors.
Mar 14, 2022
Excellent service. Have been your patient for 20 years. I’d never change. Dr. Pathapati is extremely competent technically, and has a “bedside manner“ that is absolutely satisfying and enriching. Every visit is a new evaluation of eye health and prescription of the requisite treatments. Ben
Mar 11, 2022
Amazing service as always. I will not go anywhere else.
Mar 11, 2022
Very nice place and people
Mar 7, 2022
We have always received excellent service at Eye Care Plus. The staff are very friendly and competent. We feel we receive thorough eye care here. Our prescriptions are accurate, and we can see! Thank you!
Mar 6, 2022
I have referred three friends to you. Judy
Mar 4, 2022
Always fast and pleasant & love the Doc (funny)
Mar 4, 2022
They are fantastic as always. I wish they would write stuff down because my memory is shot, but they are great!
Mar 4, 2022
I love Dr. Pathapati! She’s so friendly and helpful! The staff is courteous and professional. I highly recommend Eye Care Plus!
Mar 2, 2022
I always love the experience I have here— and especially with Dr. Pathapati. She’s thorough, efficient, and always has the best solutions to any problems you have. The staff is friendly and always smiling.
Feb 24, 2022
Thank you Dr. Pathapati, both you and Dr. Britt are great. I felt extremely comfortable with the exam process and the explanation of a treatment plan for the care of my eyes.
Feb 23, 2022
As usual, great staff and doctor.
Feb 23, 2022
Efficient and friendly staff. Dr is timely and thorough. Excellent overall experience.
Feb 21, 2022
Dr. Pathapati is so kind and caring. Has always made time and ask about what is going on in my personal life . Excellent care for all my eye problems.
Feb 21, 2022
professional courteous timely will recommend
Feb 20, 2022
Nice clean environment, staff friendly and helpful and my appt ran on time.
Feb 19, 2022
I love coming to get my eyes checked. Dr Pathapati is an excellent doctor and caring person. I have full confidence in her care.
Feb 17, 2022
Dr Britt accurately diagnosed the problem and prescribed drops that worked fast
Feb 15, 2022
I was checked in promptly. Each step of the visit was explained and Dr. Pathapati was quick to see me. She was thorough, personable and took time to complete her visit. All questions were answered appropriately.
Feb 7, 2022
Visit was very good. Dr Cruth is very friendly and very thorough. Will continue to us her for our eye care
Feb 4, 2022
Great team, excellent service and expertise from Dr. Pathapati
Feb 4, 2022
Very professional. Diagnosed my cataracts and scheduled my eye surgery right away. Thank you so much.
Feb 2, 2022
Absolutely the most knowledgeable and friendly staff, answered all my questions and gave me the information to get me to my most beneficial eye care. I would highly recommend them
Feb 2, 2022
I love coming there! Everyone is so friendly
Jan 31, 2022
Fantastic customer service!! Super convenient being open on a Saturday!
Jan 31, 2022
Great place loved it . they explained everything. They were fast and friendly
Jan 30, 2022
The staff was kind and friendly, and my dr was great. She took the time to explain everything and gave me many chances to ask any questions I might have had.
Jan 27, 2022
Dr. Leon is wonderful, he had me do a treatment for my eye lids, It worked great, Thank you
Jan 27, 2022
Dr. Pathapati is very knowledgeable and took the time to explain things to me. Very professional and welcoming environment.
Jan 24, 2022
The staff was so nice and my eye dr was friendly and enter activity. I have not received my glasses yet so I can’t say how well the RX is, but I’m sure it’s going to be great
Jan 24, 2022
The staff as a whole was very polite and respectful. Dr. Britt was excellent with my daughter's eye exam. He fully explained what was going on with her eyes. I now understand when she is talking about what she sees.
Jan 21, 2022
My name is William Keen, not Williams Keen
Jan 19, 2022
Dr. Pathapati was patient and personable and the other staff were also very helpful!
Jan 10, 2022
I had a great experience! The staff I met were friendly, professional and knowledgeable.
Jan 10, 2022
Dr Pathapati is very knowledgeable and super nice. It was my first time and everyone made me feel welcome and was very friendly and helpful. I will definitely be back.
Jan 10, 2022
I normally see Dr. Pathapati, but Dr. Britt was my my optometrist this time. He was incredibly friendly, professional, and thorough. I was very pleased (per usual) with my visit. Thank you!
Jan 10, 2022
Great service and friendly staff.
Jan 6, 2022
Dr. Dalton was very nice and knowledgeable. We are switching from Premier on Soncy to you from now on. Thanks Dr. Dalton!
Jan 5, 2022
Amazing service. Went above and beyond to try to figure out what was going on. Even called to check up on me.
Dec 29, 2021
This was my first time at this location. I was treated in a very professional and understanding manner. Everyone that I had contact with, from the front desk to the doctor were all very skillful and efficient. The doctor made sure I understood what was going on, very patient, and listened to me as I asked questions. It was a very pleasant experience overall.
Dec 24, 2021
I love Dr Pathapati! Her staff, however, are stiff and so professional that they have no friendliness. It would be nice if they would introduce themselves and let a patient know what their job was ie:”I’ll be performing a few preliminary tests before you see Dr Pathapati” or something that would make me more comfortable
Dec 20, 2021
5 Star - Excellent… Super.
Dec 16, 2021
I have been a patient of Dr. Pathapati for over three years. As always, an excellent experience. Dr. Pathapati is superior with an excellent staff.
Dec 16, 2021
Always super friendly and makes it a joy going to the doctor .also I know everyone is shot staffed but doc came a got me and I was in and out in 20 minutes ,awesome!!!!
Dec 13, 2021
Amazing care and service. Easy check in. Welcoming environment. Dr Britt is very personable and easy to talk to.
Dec 11, 2021
Very impressed with the professionalism of the staff—both by technicians and the doctor!
Dec 10, 2021
The best eye care in the Texas Panhandle!!!
Dec 10, 2021
Welcoming front desk clerks. The lady who brought us into the room, was so sweet to Cambri (my daughter) and even gave her a treat after her appointment. Dr. Britt worked well with Cambri and actually remembered her from when she was a baby. Sweet, educated staff, chill environment. I trust Eye Care Plus with my daughters vision. 10/10. -Skylar Carranza
Dec 9, 2021
I have been a patient since 2014. Have never had a complaint and would recommend you to anyone.
Dec 8, 2021
Dr. Pathapati and the others in the office make it so easy to get new glasses!
Nov 29, 2021
Dr. Pathapati is very communicative, and it is oblivious she continues to stay current on the latest developments in her field of expertise. In addition, she is personable and seems to cares about her patients.
Nov 18, 2021
We absolutely love seeing Dr. Pathapati! She's great about treating our whole family. With 5 of us, it's a feat. She never makes us feel like a burden. She always addresses our questions and concerns. She also educates us all as to what we'll be watching for as the years progress with our vision. It's so nice when doctors make you part of your treatment, rather than excluding you from the process. Lastly, I'd like to add that one of our children has ASD. She is great with him! This means so much to us. She gives him the time he needs to answer questions, or finds different ways to approach him so he can communicate for himself. She does confirm with us, but she addresses him first and foremost, and that is huge!
Nov 12, 2021
Professional, knowledgeable, care for eye needs performed in pleasant environment by concerned and caring doctors and assistants. Could not be in safer hands than with Dr. P
Nov 12, 2021
The entire staff is very professional and courteous.
Nov 8, 2021
I was highly recommend to Eye Care Pus by a coworker. It was my first time going to an eye dr since I was very young. EVERYONE from the check-in, the nice lady in lenses to the wonderful tech that took me to my eye exams. And then Dr Dalton is is awesome!!!! 👏👏👏I loved my experience and look forward to picking up my new frames:) I HIGHLY RECOMMEND EYE CARE PLUS ⭐️⭐️⭐️⭐️⭐️
Nov 5, 2021
Was very pleased! Dr. Jaya Pathapati was very caring. She took her time and answered any questions I had. Felt like I got a very good eye exam. The Dr. and all the staff asked me several times if I was comfortable, and if I had any questions. Will definitely go back!
Nov 3, 2021
Highly recommend Eye Care Plus. Great Doctor and staff
Nov 1, 2021
A+++ Great service and an attractive facility. Signage is difficult to locate off the busy street.
Oct 28, 2021
As always everything was great. Everyone is always very nice and professional.
Oct 27, 2021
Excellent appointment. I always enjoy getting my eyes checked such a smooth process. I always leave with more knowledge about my eyes and the different types of treatments. Thank you ! Tammy
Oct 25, 2021
Dr Pathapati and her team are always so kind and helpful! Love them!!
Oct 22, 2021
I was seen by Dr Britt for my annual check up so I continue to order my contacts online. Was like my chart wasn’t read or possibly thinking about another patient. Made several comments about my Bi Focal lenses, which I have tried on a trail basis. I currently do not wear them and have been in the same daily contact lenses for several years. I have been coming to these folks for a long time, unsure as to how many years exactly, but since Dr,Jensen retired it has not been the same for me. The overall visit was pleasant but I was seen for a glasses visit and not the normal contact visit that I was needing. So low and behold I now have to schedule another appointment and pay another copay to be seen.
Oct 22, 2021
PROFESSIONAL, PERSONABLE, RESPECTFUL, REASONABLE, WONDERFUL ! THANKS FOR HELPING ME WITH MY EYE CARE !
Oct 13, 2021
I luv Dr Britt. He is always funny and makes the visit enjoyable
Oct 11, 2021
Excellent. Wonderful in explaining everything. As always the best.
Oct 8, 2021
Staff and friendly and efficient. Dr. P takes time to explain things and answer any questions. She’s very thorough as well as personable.
Sep 29, 2021
First visit, was very impressed with care from every person I dealt with!
Sep 27, 2021
It was real good I give it a 5star
Sep 24, 2021
Love coming here for my eye care needs. I see Dr Britt for my yearly eye exam and he has helped diagnose my crazy allergy eye issue and work on treatments to help soothe it.
Sep 20, 2021
Very clean, efficient and professional. Very thorough examination and explanations. Would highly recommend.
Sep 20, 2021
Dr. Britt is great! The lady that did my preliminary tests was very efficient and friendly.
Sep 16, 2021
Dr Brit is excellent. He is personable and explains things very well. The staff is friendly and efficient.
Sep 16, 2021
So helpful and very friendly. I was greeted with hello. I didn’t wait very long to be called back for my eye exam. I tried on eyeglasses and purchased a pair at a very reasonable price.
Sep 15, 2021
Dr. Britt was very nice and personable and the staff was very friendly and helpful.
Sep 15, 2021
Very good eye care center! Everyone was nice, I was helped as soon as I walked in and they were quick and efficient with helping me with my needs. Good selection on frames for men and woman.
Sep 13, 2021
Very Professional service. Everyone one was so nice and a big help answered all my questions.
Sep 10, 2021
Great and thorough care. They talk to you about the whole procedure.
Sep 9, 2021
This place is amazing, the staff is great to work with. I will never go to any other place.
Sep 9, 2021
Very thorough exam and super staff. Dr Pathapati is awesome.
Aug 23, 2021
Clean and pretty office. Very friendly staff. Dr P also a joy to see.
Aug 20, 2021
My two boys (5 and 8) had a great experience. The whole staff explained to each boy what was going on and what everything was doing. They made it a fun experience for both boys, which I have not seen before at an eye doctors office. Highly recommend.
Aug 16, 2021
Dr. Pathapati was a great doctor with my two boys. One of my boys had a bad experience when he was young (at another eye doctors office) and is anxious when getting his eyes checked. The whole staff made it fun and enjoyable for both of my children. Highly recommend.
Aug 16, 2021
The friendly staff was friendly, polite and most all they valued my time in timely manner. Dr. Amy Cruth was amazing with her professional knowledge was able to answer any question or concerns I had. From the time my appointment to checking out their time management is right on point. If I could rate this business a ten, I would give them a eleven. ~Eric Haschke
Aug 15, 2021
Dr. Pathapati is always such a friendly, compassionate and knowledgeable doctor. It is such a blessing to have her in charge of my eye care. I can't wait to see what new frame choices she brings back from Vegas next month! The rest of the staff is always friendly and helpful -- especially the young lady who was helping me look at frames. I'm so sorry that I didn't get her name because I would love to give her a huge thank you on here.
Aug 13, 2021
Doctor Pathapati is by far the best eye doctor in the world. She really knows your eyes. And she never forgets her patients. I go and see her only once a year and she still remembers everything about me, she is so personable. She gets to know her patients. So loving and caring. I tell everyone I know if they want the best eye doctor go see Dr. Pathapati!!
Aug 10, 2021
Staff and Dr.Pathapati are professional, courteous, and thorough. I appreciate that Dr. Pathapati takes the time to explain any items of concern that she finds, and also takes the time to listen to my concerns as well. An overall great experience!!
Aug 10, 2021
My visit was very pleasant. There was minimal wait time. The doctor was very knowledgeable, pleasant and kind in addressing my questions and explaining the problems I am having. Everyone was courteous and patient even when seeking the help of others when that was necessary
Aug 9, 2021
Although our wait was longer than I expected, my husband and I were satisfied with the care we received. Dr.Britt listens to our concerns and makes decisions that best fit our needs!
Aug 5, 2021
Dr. Brit is the best!! Also the staff is very friendly.
Aug 2, 2021
Was very pleased with meeting Dr. Caruth & her friendly smile! Was impressed with her informative & thorough exam. The new office is beautiful but quite a trek to the back exam rooms, normally not an issue but at this time in my “older” & not so spry days...LoL FYI as we were leaving on Wednesday my granddaughter had punched the h/cap button on the inside door and turned to punch the outside door and she had to catch herself because the black mat went sliding. She’s young & nimble but I would probably have busted my butt. Would appreciate if you would continue on your end to investigate why my VSP card would not go through. We will also contact our insurance to rectify this problem. Thank you so much, Vicky Decker
Jul 30, 2021
First time customer for eye exam
Jul 30, 2021
Great job! I enjoy going to see Dr. Pathapati. She listens and take time to help as well as fixes any problems.
Jul 29, 2021
In town for a death and had an infection pop up in my eye. Business was able to quickly get me in and relieve the pain.
Jul 27, 2021
My visit was extremely efficient, cordial and time efficient. All staff were courteous, and I received valuable information.
Jul 22, 2021
Great Service Excellent Staff!!!!
Jul 21, 2021
Always professional & offer great service.
Jul 19, 2021
Dr Pathapati is awesome! She did some corrections on our eyewear glasses! Ordered us new ones. Just her friendliness said it all. Me and my wife have found a new home for our eyes. Thank you Dr Pathapati. You and your staff are wonderful people!
Jul 16, 2021
I was very pleased with the eye dr. She answered all my questions & willing to work with me on fitting me with new lens.
Jul 15, 2021
The girls are always so friendly and helpful. Dr Pathapati always explains everything so that you can understand. I love going to Eye care plus. ❣
Jul 8, 2021
I have never been disappointed in the quality of service from Eye Care Plus. Everyone is so friendly, courteous, and punctual. What can I say... all of you are great!
Jul 8, 2021
I am so impressed with the friendliness & professionalism of the whole staff! Thank you for treating your patients with care and not just another “patient!”
Jul 1, 2021
As a new patient, I was very pleased with my exam and found Dr. Pathapati to be delightful—very welcoming and knowledgeable. Also the staff is friendly and helpful. I am extremely pleased with my visit.
Jul 1, 2021
Dr. Pathapati is very professional and easy to talk with. Makes your visit pleasant. Awesome work.
Jun 30, 2021
My visit to your office was very professional and relaxed!! It was also fun and enjoyable!! The staff were very polite and the Dr. was very outgoing and informative!! I would very much return again and also refer anybody to your office!!! Thank you again for the service!!!
Jun 29, 2021
Office staff friendly and prompt.
Jun 28, 2021
Always a great experience when we see the eye doctor. She explains very well if something is going with our vision for me and my kids.
Jun 23, 2021
Dr. Britt and the opticians did a Fabulous Job!! I highly recommend Eye Care Plus!
Jun 20, 2021
I was impressed with the professionalism of the staff as a whole on my first visit to the office. Dr. Pathapati came highly recommended and did not disappoint.
Jun 20, 2021
They are always prompt, friendly, and professional. They take the time to explain what may be going on with your eyes.
Jun 10, 2021
I enjoy visiting EYE CARE PLUS! Great People that are friendly and patient! I really like Dr. Pathapati, also.
Jun 9, 2021
The staff and doctors are very friendly and informative.
Jun 9, 2021
Absolutely love and trust Dr. Pathapati with my eyes! My kids and grandkids all see her as well and we couldn’t ask for anyone better! She is knowledgeable and is up to date with new options out there to help improve our vision.
Jun 7, 2021
Dr. Britt is the man!! He explains everything and really seems to enjoy his job and sharing knowledge with his patients. Warren who fitted me for frames was very pleasant. Great experience!
Jun 1, 2021
I have been a client of Eye Care Plus for approx. three years now and I won't go any where else unless refer to a specialist by Dr. Pathapati for a specific reason. Dr. Pathapati pays extreme attention to examination details and takes the time to explain what the examination reveals to het patients. The facility is always clean and organized. The staff is extremely friendly and knowledgeable of what they do in the examination process. I truly believe this is the best place to go for an eye exam and fitting for glasses if you so need them.
May 31, 2021
Awesome people, very knowledgeable, and truly saw to our needs extensively!
May 31, 2021
Great first visit. Everything was layed out well and the flow of the office was nice. I appreciated being in the same room with my spouse for the appointment and Dr Britt was full of energy.
May 27, 2021
My daughter and I had an eye exam from Dr. Britt. He was very nice, funny and professional. Everyone who helped us was nice. It was an excellent visit.
May 24, 2021
I never feel like a patient, I always feel like family when coming to get my eyes checked. I love the customer service and the fact that Dr. Pathapati remembers little details about my personality.
May 24, 2021
I had a great experience at my appointment. The staff were friendly and the doctor was attentive and professional. The only thing I noticed was how expensive the frames were.
May 20, 2021
My only complaint about my visit was the fact that I did not receive a receipt for the payment I made in cash. I paid $500 in cash and put $35.20 on my debit card. I got the receipt for the debit card but not for the cash. I did not realize this until after I got home.
May 17, 2021
Great service! No issues what so ever.
May 17, 2021
Treatment was great, very pleasant experience.
May 13, 2021
Great people and amazing service!!
May 10, 2021
My son was seen by Dr. Britt. It was his very first eye exam and Dr. Britt made him feel so comfortable and confident! It was shown that Dr. Britt loves his patients and loves his job!
May 5, 2021
This was my first time being seen by Dr. P and I loved her (as did my daughter)! Honest about what options I had, and let me try some contacts to see for myself if I would like them or not.
May 5, 2021
I enjoyed my experience. I had my three kids with me since I am a stay at home mom and the staff were incredibly gracious and kind. Super professional! Glad I chose them.
May 3, 2021
This is the greatest place in town. Most professional staff, kind, considerate and helpful. Dr P is rated 10+ in my opinion.
Apr 29, 2021
5 stars - prompt, efficient service and latest equipment provides the best care for patient confidence.
Apr 28, 2021
I was very happy with my visit and I really really love the doctor that I had she helped me with a lot of questions that I had I will pass you on to my friends
Apr 26, 2021
After doing everything online through Covid, it’s especially nice to go into a business like Eye Care Plus and being taken care of without hassle and with smiles.
Apr 21, 2021
I really enjoyed my visit.
Apr 16, 2021
Would like to thank all of you for "picking me up". Your staff was very efficient and cared for me in a professional manner. Thank each one of you very much !
Apr 15, 2021
The staff here is always welcoming and they always have a smile on their faces. Dr. Britt is always so funny and friendly and very good at explaining things to non-medical professionals who don’t understand medical terms. I’m always excited for my eye exams because I always look forward to seeing everybody in the office. Thank you for everything you all do and for always having smiling faces. And they are so fast an efficient, my exam is never too long and the wait is never long either.
Apr 15, 2021
I love having eye exams with Dr. Pathapati. She always explains what was done, why it was done, and if she has any concerns. She always asks if I have any concerns, and she is always concerned about my well being outside of my eyes also.
Apr 12, 2021
My eye care experience was indeed enjoyable. The staff was great and polite. Dr. Dalton was excellent. He explained everything I needed to know about the care and health of my eyes. I look forward to each and every visit, thank you for taking such good care of your patients.
Apr 12, 2021
This was my first visit to Eye Care Plus. The facility was very clean and bright. The staff was professional and friendly. I felt that everyone was very attentive to my concerns and made me feel welcome.
Apr 12, 2021
One of the best parts about my last visit besides seeing Dr P. was the new equipment she invested in. It allowed them to look in my eyes w/o dilating them. My eyes actually feel abused sometimes after being dialated so thanks.
Apr 7, 2021
Its nice to be a person and not just another patient coming thru. Wonderful experience every time!
Apr 7, 2021
Very friendly staff and very good customer service.I give it five stars. I am today
Apr 7, 2021
Dr. Britt is AWESOME! He's super friendly, answers any questions you have without hesitation. The rest of the staff are friendly a well. From the moment I walked in the door, each person I came in contact with was super nice. They're very efficient!
Apr 5, 2021
My experience here was above & beyond - everyone was great & Dr Britton explained things very thoroughly & I appreciated the entire experience.
Mar 26, 2021
I was very pleased with the service I received. Thank you.
Mar 26, 2021
Excellent service in my eye exam by Dr. Britt and staff.
Mar 26, 2021
FANTASTIC!! I was treated like a Queen. I really feel like for once we are on the right track. Dr.Pathapati I believe will finally get my eyes well. I also can't say enough, about Dr.Pathapati's Staff. Thank all of you so much. You made my Day. Again, MANY Thank You's.
Mar 25, 2021
The Doctor and staff were excellent I would highly recommend this Doctor and staff This location was very up to date with new technology for diagnosing eye problems.
Mar 22, 2021
Probably the best eye exam I ever had. I also like the fact you have a large inventory of frames, especially sun glass frames.
Mar 21, 2021
Everybody was very professional and helpful.
Mar 18, 2021
The Eye Care Plus facility is very clean and up to date. Everyone observed safety protocols. The staff was friendly and professional. Dr. Britt explained everything in a way we could understand. I would highly recommend Dr. Britt and Eye Care Plus to my friends and family.
Mar 18, 2021
Wonderful and professional staff and doctor.
Mar 18, 2021
Would have to say the best eye exam I’ve ever received!!!!!!!! Dr. Pathapati was very helpful and listened to my concerns. I would highly recommend Eye Care Plus to anyone needing eye care. Her staff was also very friendly and helpful!!!!!!! Juan was very knowledgeable and helpful when it came time to pick my new frames and lenses.
Mar 8, 2021
Friendly and fun staff and doctor. My husband and I love to have our eye appointment together and the office accommodates that well.
Mar 1, 2021
Dr. Britt is excellent and explain all the process in a great joyful way. Awesome experience and service
Mar 1, 2021
Great place, great people
Mar 1, 2021
I arrived early for my appointment and I was seen early. The professionalism of everyone I encountered was above reproach. The eye exam done by Dr. Britt was complete, informative, enjoyable and professional. I've never had things explained to me as thoroughly and he made sure understood. I can only hope my new Rx is as good as everything else.
Mar 1, 2021
I was so impressed with the knowledge and friendliness of all the staff... from the reception desk to the techs, and of course Dr. Pathapati. Thank you, Robin, for being so helpful and patient while I found new frames.
Feb 27, 2021
Loved Dr Jaya - knows her stuff! Very professional and yet still personable and engaging. We were very pleased with the care given and time spent with us. Staff was good as well.
Feb 25, 2021
Dr. Pathapati and all of her staff make us feel comfortable in letting them fill our optical issues. They are friendly, knowledgeable, and down to business in making sure our eyesight treatments are filling our needs and making sure our sight is performing the best possible way.
Feb 18, 2021
I was extremely impressed with the care I got at Eye Care plus. Friendly staff and I got a very thorough eye exam. Doctor was very informative and very good. I will definitely return in the future and refer to others in
Feb 15, 2021
Y'all were wonderful! My experience was great because you listened to what I needed and was very helpful and caring about my issue. I will tell everyone I know to go to tour office!! Thank you so much!!
Feb 11, 2021
My family and I love Eye Care Plus. Dr. Britt is fantastic!!! He is very knowledgeable and explains what he is doing clearly. His sense of humor is the cherry on top! The facility is clean, and the staff is warm and welcoming.
Feb 10, 2021
Staff was so kind and helpful!
Feb 8, 2021
I truly adore this staff and Dr. they are prompt and very informative.
Feb 8, 2021
This was my first time visiting Eye Care Plus and was very pleased with the service. Everyone was very nice, treated me great, and gave superior service. I was very pleased with my exam and new eyewear purchased. Thank you for taking care of my needs!
Feb 8, 2021
Everything and everybody was great.
Feb 5, 2021
This was the best eye appointment I’ve ever had!! Everyone was so kind and professional .
Feb 3, 2021
Dr. Pathapati is the most awesome eye Dr. there is- Period!
Feb 2, 2021
This was the best eye care facility I have been too! All of the staff was very nice and professional. I felt like I received the best education and information about the health of my eyes. Dr. Britt seemed very competent, and I felt very comfortable sharing my concerns and preferences with him. I cannot wait to get my new glasses and contacts!!:)
Feb 1, 2021
My appointment with your team was wonderful. Dr. Britt was energetic and informed as well as compassionate. I was treated for a very painful inflammation in my left eye.
Feb 1, 2021
Dr. Pathapati is the best most caring physician. She spends plenty of time with each patient to meet their needs. Yet, gets everyone back in a timely fashion.
Feb 1, 2021
Dr. Britt was so helpful, kind and friendly. He explained things to I understood and I think anyone can appreciate that! Highly reccomend Eye Care plus for your eye needs.
Jan 26, 2021
Great service and comfortable environment!
Jan 25, 2021
Very clean and professional staff. As a new patient, I am glad I chose them!
Jan 25, 2021
Everything and everyone was great
Jan 23, 2021
The service is top notch - and so is the staff! Thank you all for your professionalism and kindness.
Jan 22, 2021
Awesome Experience! Fast, Friendly and reasonable.
Jan 21, 2021
My wife and I were given the best care possible with our eye problems. Dr Pathapati is the most caring patient and knowledgeable eye doctor I have ever seen. I would highly recommend her to anyone that needs eye care. She has a heart of gold. God bless
Jan 21, 2021
As always my appointment was very satisfying the staff and Doctor were very good and helpful
Jan 21, 2021
Always excellent service! Dr. Pathapati is always professional and very knowledgeable!
Jan 20, 2021
Great always a pleasure to make my appointment
Jan 19, 2021
Amazing! As always, I got all my questions answered and had a good time.
Jan 19, 2021
Very professional great staff!!
Jan 19, 2021
everyone was very nice and got me in and out fast
Jan 19, 2021
Dr. Pathapati is amazing. She takes the time necessary to work thru you needs, Very kind, patient and knowledgeable.
Jan 17, 2021
AWESOME staff, super kind and very attentive to my eye care needs. Very clean office. 5 STARS!!
Jan 13, 2021
Everyone was really friendly except the young lady that checked me in. She was not friendly at all and was rude with her comment that I didn’t fill out the new patient info online. I’ve been a patient here for years. She said it has to be renewed every 3 years. Nowhere on the paperwork did it say that and that was fine. I completed it. Just didn’t understand why she had to be so rude about it.
Jan 8, 2021
Even with COVID-19 restrictions my visit went very smoothly and timely.
Jan 7, 2021
Dr. Pathapati was busy, but took the time to make sure I was taken care of appropriately. I appreciate that very much!
Jan 4, 2021
Friendly staff, they keep you informed and check on you. Comfortable and pleasant atmosphere.
Jan 1, 2021
Eye Care Plus has a wonderful office. All the staff and Doctor Pathapati were very good. Everyone was kind, helpful and professional. I would recommend Eye Care Plus to everyone.
Dec 31, 2020
I always feel comfortable with my eye appointments, the staff are very polite and everything is explained in detail, instead of feeling rushed through, all your questions are taken into consideration. Dr Pathapati is so personable and listens! I think she’s pretty awesome! Thank you
Dec 31, 2020
As always it’s a great experience when I visit Eye Care Plus. Everyone is very professional and always friendly. Just a pleasant experience all the way around.
Dec 31, 2020
She is excellent! The staff is also excellent.
Dec 31, 2020
Dr. Pathapati and her staff are all excellent. I would go here any time my eye condition doesn't require an opthalmologist .. I would recommend this business to anyone looking for an optometrist
Dec 29, 2020
Very efficient and friendly. Dr. Pathapati is very kind, and truly cares for her patients.
Dec 21, 2020
Thanks, Dr P. I always know you take great care of my eye!
Dec 21, 2020
I'm very pleased with all Eye Care Plus, from the office staff, Optical staff, & my Eye Care Specialist, Dr. Jaya Pathapati, & the Opticians who assist with choosing, fitting & help to choose the price range that you can be happy with.
Dec 19, 2020
Everything was great as usual. The staff and Dr. Pathapati were very comforting and made my visit great.
Dec 18, 2020
On time. Good exam. Appreciated the review of past exams and results of this exam.
Dec 18, 2020
Best eye professional we have known. Always complete and explains everything. We’ve been using Jaye for years.
Dec 17, 2020
Outstanding service from Dr. Pathapati. She is extremely knowledgable answers all your questions.
Dec 15, 2020
I arrived an hour early to try on frames. Everyone was friendly and helpful. Everything was clean. Dr. Pathapati is very nice, thorough, and knowledgeable.
Dec 14, 2020
Very professional, loved the way he put me at ease. And answered all my questions, his staff was very helpful and informative. Would definitely recommend.
Dec 14, 2020
Awesome!!!!! Dr. Britt is always amazing! When he was finished and walked out of the room my son, 10 years old, said he was really cool!
Dec 14, 2020
Friendly and professional service. Doctor and staff take the time and patience needed to make sure you leave their facilities happy and satisfied with their prompt service. They take their job seriously in making sure their patients and customers can see the world cristal clear with their own eyes, and with style.
Dec 14, 2020
Good people, good service.
Dec 14, 2020
We had an incredible visit with Dr. Britt. Everyone was professional and courteous from beginning to end!
Dec 14, 2020
Best place to get your eyes checked! All of the staff is very nice.
Dec 3, 2020
It’s always a pleasant experience going to Eye Care Plus. Everyone is friendly and professional. Eye care is excellent. Love Dr Pathipati.
Nov 26, 2020
I am very pleased with the professional, kind care I received during my visit with Dr. Britt and the staff.
Nov 25, 2020
Excellent service and Dr. Pathapati is simply wonderful!
Nov 25, 2020
Every time I come in for my appointment, it is a wonderful experience! Staff is courteous & helpful. Doctors are amazing in meeting my high maintenance eye needs to make sure I have the beat vision with my contacts!
Nov 25, 2020
Very professional, knowledgeable and helpful. These are things you will not find at a discount optical. Go with the best and forget the rest. Thanks Dr. Pathapati!
Nov 23, 2020
My appointment was quick and professional,just the way I prefer it
Nov 23, 2020
Excellent service. Jaya explained everything in detail to me on a complicated first visit, with me moving from glasses to contacts. The glasses tech was knowledgeable, and the testing tech was as well. Place was spotless and everyone was masked. It was the model of how to run a business in the time of Covid.
Nov 18, 2020
Great place. Staff are very friendly and helpful.
Nov 18, 2020
Great staff, fast and efficient appointment!
Nov 16, 2020
Wonderful appointment!! Up to date equipment! Very calm and easy going and LOVE my new eye doctor! Dr. Pathapati was very knowledgeable and helpful. So were the customer care folks in the glasses area. I am so excited to have found Eye Care Plus!
Nov 13, 2020
New to the area and looked for an eye doctor. My 13 yr old daughter has complained of terrible headaches every day after school. She also has terrible social anxiety and won’t talk to people she does not know. Dr Britt was excellent and very understanding about it and found ways to communicate with her in a fun up-beat way. When we left, (she did need a prescription) she was telling her sister all about how funny he was and how nice he was! I will definitely be using this office in the future and my daughter will be back to see Dr Britt for sure! Thank you for understanding her issue and for helping her feel so comfortable!
Nov 9, 2020
Jacqueline really liked Dr. Pathapathi
Nov 6, 2020
I was pleasantly surprised with my visit and the outcome. I’ve worn glasses for 50+ years and never had my vision explained to me the way that Dr Britt did. For the last decade, eye doctors have not been able to get my vision to 20/20 but Dr Britt did. This is one pleased patient!
Nov 2, 2020
Love you guys. Professional, fast, efficient. Gave you a 5-start rating on Google. And every word was true. I don't give 5 stars very often, so you know you are good!
Oct 30, 2020
I always feel like I get a very good check up with Dr. P, and I appreciate the time she takes with me.
Oct 20, 2020
The last few times I have been have been a bad experience. One time I was there over 4 hours for a yearly checkup. One time I was literally forgotten about in an exam room. Then I was told they stocked new contacts they had given me a trial pack for, just to find out on Monday that they do not stock them and they had ZERO contacts in stock in my prescription and basically told me it wasn’t their fault and I just had to deal with it.
Oct 19, 2020
Dr. Britt was wonderful! Explained things very well and made me feel totally comfortable!
Oct 16, 2020
Absolutely perfect visit. Great staff and Dr.
Oct 15, 2020
I had a very pleasant experience at my appointment. The building is easy to locate and very clean an attractive inside. The staff was very professional, friendly and helpful. The Doctor explained my situation completely.
Oct 9, 2020
They got me in quickly. My work schedule is irregular & they worked with it to help me.
Oct 5, 2020
Staff was absolutely fantastic!
Oct 1, 2020
Fantastic Dr and service!!!
Sep 30, 2020
Eye Care Plus has been there for my complete eye care for the last 10 years. I continue to enjoy the friendly staff and knowledgeable Doctors.
Sep 29, 2020
Excellent on every thang your team did !
Sep 29, 2020
Dr Jaya Pathapati is an excellent optometrist. I have used her for several years. She is punctual and ready for me at my appointment time. She always has previously studied notes from my past visits, and is aware of my previous problems or concerns. Dr. Pathapati takes time to let you ask questions and is more than happy to answer them without making you feel rushed. I have recommended her to many in our family, and to our friends. She is great, our family loves her, and you need her as your optometrist.
Sep 28, 2020
Was very pleased with the staff and Doctor. Office well maintained and service was very prompt.
Sep 28, 2020
The doctor and assistant were fantastic!
Sep 28, 2020
Good services, fast and efficient.
Sep 28, 2020
Great service, great personnel.....All Great!
Sep 28, 2020
Best place I have been to for eye care. Dr. Britt was fantastic!
Sep 28, 2020
Dr. Britt was awesome with Arabella. She was a little nervous about her first eye appointment and he made her feel comfortable.
Sep 17, 2020
It's been years since my last exam and this was the most pleasant experience ever. Everyone was so professional yet friendly and helpful.
Sep 16, 2020
Great service always- the doctor listens to you
Sep 16, 2020
Dr. Pathapati is a VERY caring, kind and knowledgeable optometrist. I have gone to her for years and would not consider going to anyone else. I highly recommended her .
Sep 15, 2020
Always enjoy seeing Dr. Pathapati. She's a great Doctor.
Sep 14, 2020
I was very impressed with the thoroughness of our visit today. The doctor was very knowledgeable. What started out as a place that we chose just because they could get us in on a Friday is now somewhere that our whole family will be going to. Beginning to end, awesome experience!
Sep 7, 2020
I was so impressed with Eye Care Plus. Dr. Pathapati and her friendly, kind and very caring staff.
Sep 6, 2020
Eye Care Plus is the best place to go for eye care. It is not only up-to-date with the latest technology, but the staff is great. Everyone is professional and friendly. Dr. Pathapati is absolutely an outstanding all-around doctor. She genuinely cares about her patients, and is extremely knowledgeable. She is always positive and upbeat. She wants you to understand your situation and what your options are. I highly recommend Eye Care Plus to everyone I know.
Sep 4, 2020
I was called exactly at my appointment time . The staff was helpful. Dr Britt was very professional and informed me fully to my satisfaction on his findings. I look forward to my next visit.
Sep 3, 2020
Overall, we had a wonderful experience! Disappointed to see that there were absolutely no mask exceptions, even for those with breathing issues, and that temperatures were taken on the forehead rather than the wrist, which is much more accurate.
Sep 3, 2020
I am a new patient to this office and I was very pleased. Everyone was very prompt and professional.
Sep 2, 2020
Very thorough exam and courteous staff! I will certainly recommend Eye Care Plus
Sep 2, 2020
Everyone in this facility is super helpful, courteous and kind. We always make our appointments with the whole family, and there are 5 of us. Dr. Pahapati is great with our kids. She always listens to them and lets them express themselves. Communication with her is like visiting with a friend you've known forever, rather than with a doctor you only see once a year.
Aug 31, 2020
Loved Dr. Britt, fast efficient team, clean and king folks!
Aug 28, 2020
Great staff and very friendly
Aug 24, 2020
I love Dr. Pathapati! I feel like she has my whole health in mind and I trust her implicitly with my eyes. I have always gotten good prescriptions from her and have brought my whole family to her, as well. Her staff is professional and helpful. They are doing an excellent job with COVID-19 restrictions and I feel comfortable in Eye Care Plus. Everyone wears masks and there is hand sanitizer everywhere. They also take your temperature when you have a doctor's visit. They have also added a value line of glasses which will allow me to have glasses and also be able to wear contacts when I want.
Aug 20, 2020
Thank you so much for being more than my eye care dr. You, Dr. Pathapati, genuinely care about me and it makes me feel so good and appreciated. I will continue to drive the 2 hours just because of you and your staff. You truly are amazing.
Aug 16, 2020
We appreciated the safety precautions taken by Eye Care Plus as well as the short wait time for our double appointments. The technician was friendly and we enjoyed her laughing with us! Good overall experience.
Aug 13, 2020
Excellent service! I love Dr Pathapati. Everyone was very nice and helpful. Thank you. God bless you all.
Aug 10, 2020
All the staff and especially the doctor were very gracious & friendly. Would refer any & all friends & family members to come to see ya'll. Thank you
Aug 10, 2020
Great service from Anna and staff.
Aug 7, 2020
Lizzy loved Dr. Pathapati
Aug 6, 2020
I absolutely loved Dr Pathapati, very personable and went over everything.
Aug 6, 2020
What a great Experince, all the folks at Eye Care Plus have my heart felt Thank You.
Aug 5, 2020
Dr. Pathapati is wonderful...she explains everything in depth and to my understanding. She is great and thank you.
Aug 3, 2020
Dr Pathapati is very good at her job with a great bedside manner.
Aug 3, 2020
Staff is very friendly and efficient.
Aug 2, 2020
So thankful for Eye Care Plus & Dr. Pathapati! I had an eye issue, & they took the time to check it out & give me peace of mind!
Jul 29, 2020
Everyone was very professional, efficient and very nice.
Jul 28, 2020
10/10 best service, kind and professional and accurate
Jul 26, 2020
My exam was great. Dr. Britt was very professional and knows his business. If it weren't for the mass hysteria and confusion concerning Covad19, my visit would probably rated higher.
Jul 23, 2020
Sweet kind caring Ladies.
Jul 23, 2020
Very kind dr. Very upbeat.
Jul 22, 2020
A delightful experience. From the staff and doctor I was taken care of and I felt very confident that I had picked an experienced, professional place that I can trust my eye care to
Jul 22, 2020
Great doctor very informative. The staff was very nice.
Jul 15, 2020
Dr. Pathapati is very informative and has always exceeded our expectations. The staff is very friendly and efficient. We live 6 hours away and we won't go to anyone else for our eye care needs! I highly recommend!!
Jul 13, 2020
Great experience!! My first time coming and I was very impressed and satisfied with my appointment. Very thorough exam, answered all my questions and concerns. The staff is very friendly and helpful. Also, a lot of effort is going into being COVID aware and compliant with current guidelines.
Jul 13, 2020
What a awesome staff. My wife and I enjoyed each and everyone of you. We enjoyed y'all's professional input to all of our questions and taking care of all of our needs.
Jul 13, 2020
Dr. Pathapaty is great. She takes great care of my eyes. The others who work for her are very professional.
Jul 9, 2020
Everyone was so understanding.and helpful. Enjoy you all.love that you all care so much for your people
Jul 6, 2020
I all always get very good services there.Thinks
Jul 2, 2020
Very good people and go that extra inch to explaining it all
Jul 1, 2020
My visit was wonderful from start to finish every person saw to all my needs . Thanks for making my one of a kind !!
Jul 1, 2020
I like going to Dr P and her staff. Love the atmosphere. I would recommend to anyone. Mrs Pat Simpson.
Jun 30, 2020
Excellent. First class. Wouldn’t change anything
Jun 29, 2020
Loved my first visit! Super clean facility, the kindest staff, service was exceptional and very fast, and the doctor was very thorough! I have found my eye care needs home!
Jun 29, 2020
Friendly efficient staff. Highly recommend
Jun 28, 2020
Great doc, very personable. Staff friendly, professional everyone always goes above and beyond for excellent care, clean environment. Felt very safe and comfortable considering our Covid 19 situation.
Jun 25, 2020
Friendly and professional Glasses much too expensive
Jun 24, 2020
As always this place and Dr Pathapati knocked it out of the park. I couldn't ask for a more caring smart devoted doctor and staff. I'm not sure what I will do when she retires. If the world had more people in this world like her it would be such a better place. If I had 1 gripe it would be the front girl, she seemed like I was a nuisance and as much as I don't care to wear these masks, I do because they say so I didn't complain about it but this young lady I guess felt like she didn't have to which I thought was odd. I've never heard 1 employee of the doctor ever complain about her, I know shes a tough boss but apparently shes a fair 1 too. 10 stars from me.
Jun 22, 2020
My experience was awesome. Dr. Pathapati explained everything very nicely.
Jun 19, 2020
I am grateful to have found Eye Care Plus.
Jun 18, 2020
Excellent service. Have been coming here for years.
Jun 17, 2020
I have been a patient of Eye Care Plus for many years. I have always received the best care; Dr. Pathapati is thorough in her examination, professional and caring. Highly recommend Eye Care Plus to anyone.
Jun 17, 2020
I felt very good after leaving my eye appointment. Dr. Pathapati is an excellent optometrist. I am looking forward to my new contact lenses prescription. Also, the staff were very friendly and competent.
Jun 15, 2020
Our trip to Eye Care Plus was amazing’ from check-in to checking out. I felt comfortable asking questions, and left feeling very informed!
Jun 11, 2020
Everything about my visit to Eye Care Plus was positive. It is a beautiful facility with kind and knowledgeable staff. The technology is incredible, and I felt very well cared for. Dr. Pathapati made me feel welcome and at ease immediately. I am beyond pleased with my experience at Eye Care Plus, and I look forward to going back.
Jun 11, 2020
Eye Care Plus did an amazing job with me. It was my first time at there and i absolutely loved the team, technology as well as Dr. Jaya. Dr Jaya was very informative and helped me with all my questions and more.
Jun 9, 2020
I have been with Dr. Pathapati for almost 20 years and will trust no one else with my vision! She is the utmost professional with a great staff with the care and knowledge to take care of all of my vision needs! Dr. Pathapati breaks down all aspects of your exam to easily understandable and pertinent information. They are very efficient but still friendly and effective.
Jun 8, 2020
Dr. Pathapati is so sweet and very detailed in her visits! The staff was very sweet and helpful. Overall I had a very pleasant visit and will continue to go there!
Jun 7, 2020
Office staff and Dr. Britt were great. Would definitely recommend family and friends.
Jun 5, 2020
Very knowledgeable friendly and professional staff and doctors. I would recommend them to everyone.
Jun 1, 2020
As always friendly at ho e servicce
May 28, 2020
Awesome place. Very clean ans friendly! Dr. Britt takes his time and answered my questions. I didn’t feel rushed. They have a nice selection of frames too.
May 25, 2020
I would like to thank all your team, as I was treated very professionally, on time, and with courtesy above and beyond. Only problem I had was with filling out paperwork back at home, because what was already filled in had a few errors, which I could not correct. And very last question that was already filled in, was incorrect, but would not erase to complete.
May 25, 2020
Sorry not to get to see Dr.P but Dr. Britt was very nice and did a good job. Thanks.
May 22, 2020
Very friendly and professional. The facility was clean and I felt comfortable with the staff and Dr. Pathipati. I will continue to use her for all my eye care needs.
May 22, 2020
Awesome place very clean and professional and very nice helpful staff
May 21, 2020
First time to see Dr. Pathipati she is so so nice. All employees very professional and welcoming. Very pleased I'm taken care of at Eye Care Plus
May 21, 2020
Dr. Pathapati your the best !!!! Please don’t leave if you do I will follow you . Our family is so happy with you our grandson thinks world of you your so good with kids. Thank you again. And your staff is the best so nice and helpful thank you all .
May 20, 2020
Dr. Britt and staff were great.
May 18, 2020
All the staff at Eye Care Plus are extremely polite, friendly and professional, Service was prompt. Less than 20 minutes waiting time for exam which is excellent in this day and time with all the health concerns taking place. I would highly recommend Eye Care Plus to anyone needing this service.
May 7, 2020
Dr. Pathapati is amazing!! Very friendly, and makes you feel comfortable about what she's doing.
Mar 25, 2020
I love Dr. Pathapati. She does an excellent job with my exam and telling me what is going on and what I need to do for the health of my eyes.
Mar 25, 2020
Dr P is the best eye doctor I've ever been to. She is so personable and knowledgable. She teaches me something new every time I go.
Mar 25, 2020
Always very friendly people
Mar 25, 2020
Dr. Britt was awesome! Probably the best experience I've had going to an optometrist!
Mar 12, 2020
Very professional and educational.
Mar 9, 2020
Dr. Pathapati is excellent. I feel Dr. Pathapati provides exceptional service to her patients by prescribing the best treatment plan available. Thank you.
Mar 2, 2020
Best Eye appointment ever! Dr Pathapati has a great personality and explained things very well. We made the right decision to come here.
Feb 27, 2020
The office visit went very well all of the people were very nice.
Feb 26, 2020
Dr Britt took the time to explain what was going on with my eyes. It has been my best experience with an eye doc I have ever had! Thank you Dr Britt
Feb 26, 2020
The care is always superior, thank you!!
Feb 25, 2020
It’s always nice. Lovely decor. Efficient and caring service. Up to date technology and an eye Doctor (Dr. P) who knows me and my family well...
Feb 24, 2020
I just love Dr. Pathapati and the entire staff!! Doc is always so thorough and is great at explaining everything to the patients and staff.
Feb 12, 2020
Wonderful service Dr. Pathapati is excellent. Excited to receive my new glasses!
Feb 12, 2020
Amazing Doctors. The staff members were very nice and knowledgeable. Doctor made us laugh and explained everything to us
Feb 10, 2020
The wait was longer than normal this time.
Feb 3, 2020
The best there could be!! She is caring towards her patients and always greets with a smile!
Feb 3, 2020
The staff up front greeted me and made me feel welcome. It's always nice and clean then in addition Dr Pathapati always explains everything thoroughly. She's also referred me to other specialists for other tests and additional assistance, I really appreciate her for that.
Jan 27, 2020
Dr. Britt, and all the staff, at EyeCare Plus were extremely friendly and welcoming. Got checked in within a couple minutes and wasn't waiting long at all before Dr. Britt introduced himself and smoothly educated me about light absorption in our eyes while getting set up. He then proved himself an expert with the swiftness and attention he performed my examination, before placing me back into the hands of his staff to get a new pair of frames. They saved me time in getting my appointment done in under an hour, and provided such great customer service; I know who I'll be returning, and referencing others, to from now on. Thanks guys.
Jan 27, 2020
Great service and super friendly! Dr. Pathapati is the best!
Jan 23, 2020
Always professional, always very caring.
Jan 22, 2020
Jason and I both received excellent service!
Jan 22, 2020
Dr. Pathapati is the absolute best. Explained everything and has outstanding bedside manner.
Jan 15, 2020
The care and concern that I was shown was really appreciated. My eye exam was excellent and I felt like I was being treated with the best exam for my eyes.
Jan 13, 2020
As always, Dr. Pathapati is thorough, kind, and patient. She is the best!
Jan 8, 2020
Thank you so much, you always give me the feeling of security in helping me with my vision. You always answer all my questions and make me feel like you care a lot. You're awesome!
Jan 6, 2020
Always outstanding service and employees are very knowledgeable.
Jan 6, 2020
I always feel I am given the best care here! I've been having trouble with redness and Dr. Britt was quick to resolve the problem and offer a variety of up to date solutions!
Jan 6, 2020
Good content and information on your website
Dec 30, 2019
Everyone at Eye Care Plus is always so friendly and so helpful!
Dec 23, 2019
Everyone was so helpful. I came in because my glasses were broken and although they couldn't be repaired they exhausted all the possibilities. They were able to fit me in for an eye appointment for new glasses. After many many years of seeing Dr. Janzen I found the new doctor very informed and through. He asked my questions and provided information about my eyes. I found this very comforting.
Dec 18, 2019
Dr Pathapati was so sweet and carrying. She worked with me to get the best prescription for my quirky eyes. Thanks again!!
Dec 16, 2019
This was my first visit with Dr. Pathapati, and she is great! Very friendly and engaging and clearly explains options.
Dec 15, 2019
We are new patient. My wife and I were impressed with friendliness of the staff. Dr. Britt was extremely professional. My wife and I are extremely satisfied customers.
Dec 13, 2019
Great service from great people!
Dec 12, 2019
This appointment was very specific - to discuss the feasibility of me trying scleral lenses for severe dry eyes. I could not have been more excited or encouraged. I am anxious to try my new lenses in the very near future.
Dec 6, 2019
My appointment was fantastic! I despise going to any kind of doctors office. But my experience here was great. I never felt uncomfortable or ignored. Both the Dr. And the woman who ran my forst tests, so sorry I forgot her name, were very polite, easy to talk to and had no problem answering my questions. I will definitely be coming back and bringing my family! Yall are amazing!!
Dec 5, 2019
We absolutely love Dr. Pathapati and her staff at Eye Care Plus!
Dec 5, 2019
Excellent experience at Eye Care Plus! I have been see by Dr. Pathapati in the past, and this visit saw Dr. Britt. They are both great and I would not hesitate to recommend them to friends and family.
Nov 20, 2019
Everyone was so friendly and thorough in my visit. Staff was very fast and ensured all my questions were answered.
Nov 18, 2019
Dr Pathapati took her time and explained everything so I could understand. I will definitely come back for yearly exams and recommend her my friends.
Nov 18, 2019
I love everything about Eye Care Plus!! A wonderful,caring,personable Dr Jaya Pathapati who goes above and beyond in treating your eyes like they are her own,problems solved the best way possible!! And the vision care staff is so awesome! I am so happy to have the privilege to go to such a wonderful place for my eye care! Thank you Eye Care Plus
Nov 18, 2019
I was looking for a new eye doctor because mine had closed his business. My daughter-in-law recommended Dr Britt. I was very pleased with my visit and liked the office and staff. Dr. Britt was very nice, patient and explained things thoroughly. He did not seem to be in a rush and trying to get me out of the office fast. It was an enjoyable office visit.
Nov 6, 2019
Great service. Dr. Britt is awesome!
Nov 6, 2019
Great place and great people. I was referred by a friend, and there is no regret. Staff is super friendly, and the doctors are easy-going and knowledgeable.
Nov 6, 2019
5 star review all the way!
Nov 4, 2019
Treated like family as always .
Nov 4, 2019
It was a very pleasant experience. Everyone was very helpful and friendly.
Oct 31, 2019
Everyone at Eye Plus was ver profession. The pre-assessments were handled very quickly and efficiently. The eye exam by Dr. Pathapati was the best that I have ever had. I feel that she had a real concern for me and my vision. She was very knowledgeable of me so I knew that she had read my medical history. She explain to be me what I needed and answered all my question. I will most definitely be returning.
Oct 27, 2019
Everything & everyone was tops in there class..Thanks to the training support team for there hard work and effort..Ur team Rock It...
Oct 22, 2019
She is my number one eye doctor!!!!
Oct 21, 2019
Dr. Pathapati and her staff are always so helpful! I will never go anywhere else!
Oct 17, 2019
Dr Pathapati and staff are always kind, patient and great at making a nervous patient like myself more comfortable!
Sep 25, 2019
Everyone was very friendly
Sep 23, 2019
I love Dr. Pathapati she is so nice!! And great
Sep 16, 2019
Dr. Pathapati is always very conscientious about every detail of my eye exam. She will spend whatever amount of time is needed to address every concern and does so with a smile! Very thorough and professional with a personal touch.
Sep 11, 2019
Very professional experience
Sep 9, 2019
Great experience, very thorough exam
Sep 9, 2019
I just love the people in the office. I've yet to have a bad experience and love Dr. P! SHE IS AMAZING
Sep 3, 2019
Excellent service. Friendly and helpful .
Sep 2, 2019
Such a welcoming, fun, and friendly place. Love Dr. P! I highly recommend going here! Prices are great on glasses too!
Aug 26, 2019
I enjoyed my experience! I was greatly appreciative of the knowledge and preciseness of the doctor and staff. I’m looking forward to my next visit. I highly recommend this doctor!
Aug 26, 2019
Everyone was so friendly and helpful. It makes it much easier to drop hundreds of dollars when you feel like you were truly cared for!
Aug 23, 2019
Very professional staff. Every member was courteous and knowledgeable.
Aug 22, 2019
I am extremely pleased with Dr. Pathapati.
Aug 16, 2019
Very thorough examination and explained all tests and results.
Aug 13, 2019
The staff and doctor are very professional and courteous.Dr. Pathapati is well read and update on all medical studies to help protect your eyes.
Aug 9, 2019
I went with my daughter to her exam and I just fell in love with Dr. Pathapati and all the other pretty ladies there. So I am making Dr.P my doctor too.
Aug 9, 2019
Dr. Pathapati is great! Super nice and professional, appreciated how she took the time to explain the importance of certain procedures or items, things that have not been explained to me in the past with other eye doctors.
Aug 5, 2019
Everyone at Eye Care Plus is very friendly and make you feel comfortable. We no doubt it is my favorite place for my eyes exam
Aug 2, 2019
Thorough exam friendly staff and an amazing Dr.P
Aug 1, 2019
Every one was real nice
Jul 31, 2019
Great place. Staff is always very helpful and friendly.
Jul 31, 2019
Absolute best Eye care. Dr. Pathapati and her staff are friendly all the time.
Jul 22, 2019
Best eye doctors! Have seen several doctors and they are all wonderful! Thank you Dr Jaya Pathapati
Jul 18, 2019
Everyone was friendly, everything was clean, did not have to wait long.
Jul 8, 2019
The staff is extremely friendly and resourceful. All were so welcoming with quick feedback. Answered all of my questions with a fast response and knew what they were talking about. By far some of the best customer service I’ve ever received. The doctor was beyond great she was quick and took care of my concerns and needs.
Jul 7, 2019
Everyone at EyeCare+ is amazing and incredibly friendly. Dr. P takes her time with me, and genuinely cares about my eyes and health.
Jun 28, 2019
Learned after my visit that my doctor was leaving and no one informed me of this fact. Would appreciate knowing facts at least before or during visit. Only way found out was when trying to get a card to refer a friend to this place.
Jun 28, 2019
Tell me next time the contact examination will cost me money.
Jun 24, 2019
great service and great staff .
Jun 15, 2019
Good eye appointment, great selection on eye glasses.
Jun 14, 2019
Very kind staff. Dr Trout is very professional
Jun 12, 2019
No complaints. The Exam went well and all my questions were answered when asked.
Jun 10, 2019
Really good experience!!! Every one was very nice!! I really liked Dr. Trout. She seemed really knowledgeable
Jun 10, 2019
Jaya was very friendly. Gave me info I've not been told before! Will definitely see her next year!
Jun 7, 2019
My family and I love our Dr P!
Jun 6, 2019
I was initially concerned when my previous eye doctor retired. It was good to meet the new doctor, fresh out of medical school. The exam went smoothly, and it was good to hear that my eyesight didn't seem to have worsened as much I had thought.
Jun 6, 2019
Dr. Pathapati is the best doctor ever. The staff was very helpful and kind. I definitely recommend Eye Care plus.
Jun 4, 2019
Very professional no issues at all, in and out fast, great visit.
Jun 4, 2019
Wonderful doctor and office staff
Jun 3, 2019
Dr. Pathapati is always very thorough with her examinations. She doesn’t hurry through the exam and she is willing to answer any questions I may have.
May 31, 2019
Great online presence, informative and easily accessible.
May 30, 2019
Dr. Jaya Pathapati is the ideal when looking for a talented, skilled low vision specialist. She not only has immense knowledge, but also is not afraid to research to find the best possible fit for your circumstances. I Highly recommend her to all I know.
May 28, 2019
Dr. Trout was amazing. On my first appointment she made me feel right at home like I have been her patient for years. I really enjoyed my experience at Eye Care Plus and would recommend to my friends and family.
May 28, 2019
Dr. J is just excellent. She's been my eye care specialist for a long time, about 14 years, give or take a couple years. She treats me like a daughter would treat a father. She's genuinely concerned with my eye health and I can depend on her for any problems I may have with my eyes. I trust her wholeheartedly.
May 27, 2019
Everything excellent starting from facility to Customer care, staff is also knowledgeable and well trained. Credit goes to the EYE CARE PLUS for my good eye health.
May 26, 2019
Always on time, friendly comprehensive services and willing to work with your wants and needs. Won’t go anywhere else!!
May 24, 2019
Great experience, great Dr & staff. I love coming to their office.
May 24, 2019
Everything was outstanding
May 23, 2019
Dr. Pathapati is the best! She’s clear and concise when discussing my eye care do’s and dont’s.
May 22, 2019
Excellent care and efficient, friendly staff.
May 20, 2019
Staff was pleasant and engaging. The facility is clean and professional. Dr. Pathipati is amazing. I have been a patient for 3 or 4 years and I have never had a bad experience there.
May 17, 2019
This was my first visit. Everyone was very nice. The Doctor was very thorough and she could not have been nicer. I got my glasses ordered. The only thing that I can add is that I wish they had more frames with "bling". All in all it was a very nice experience.
May 8, 2019
Dr. Pathapati and her team are amazing. She was diligent in finding a pair of contacts that worked for me (we had to try 5 different ones). She is so personable and always take such great care of us. I am so glad we found her!!!!
May 8, 2019
She is so awesome! Caring and takes time to discuss and answer questions. The best!!!
May 7, 2019
This by far has been the very BEST eye appointment I have ever been to! From start to finish❤️Very professional 😊
May 6, 2019
Great job! Very thorough. Dr. Pathapati is very friendly. She cares about her patients. Smooth transition from Dr. Jentzen to Dr. Pathapati.
May 6, 2019
Dr. Pathapati is always so kind and patient.
Apr 23, 2019
Best optometrist in the world!!!
Apr 19, 2019
I am amazed at how much care and information Dr. Jaya gives! She is very kind, considerate, and knowledgeable. She always takes the time needed to listen and to talk to the patient, and to explore ideas that might be helpful. She is never in a rush. I, also, appreciate the fact that if Dr. Jaya thinks one thing is not working, she will try another idea. She seems to always be seeking what is best for her patient. Thank you so much, Dr. Jaya. You are just great! George and I are truly blessed to have you care for our vision!!!
Apr 14, 2019
I really like the new building and the coffee to enjoy while I wait. I always feel like I get a thorough exam. Dr. Pathapati explains every detail so that I can understand what is happening with my eyesight and how the contacts are going to correct the problem.
Apr 12, 2019
This was my daughter’s first eye exam and they were very kind and eased her fears. We had an excellent experience!
Apr 10, 2019
I just started going to eye
Apr 9, 2019
Very thorough and knowledgeable about my history. Dr. Pathapati and staff have always exceeded my expectations (which are high expectations ). She makes great effort to take care of my many needs!
Apr 7, 2019
I came in wanting better vision and Dr.Pathapati always trys to help me under stand and many times has different solutions to offer.
Apr 7, 2019
was very pleased with the thoroughness and friendliness of the doctor and assistants that I dealt with.
Apr 1, 2019
I have used Eye Care Plus for years, and I have found them to be efficient, effective and extremely cordial. It’s apparent that patient care and satisfaction are their goals. Dr. Pathapati is extremely intelligent, cordial, and stays on the cutting edge of eye care! Her “bedside manner” is kind, compassionate and trustworthy. I highly recommend Dr. Pathapati and her staff for eye care.
Mar 31, 2019
Excellent staff from start to finish!!!!!
Mar 28, 2019
Love coming to this office and seeing Dr. Pathapati. Great group
Mar 28, 2019
Online interaction is smooth and comfortable
Mar 27, 2019
The web dynamics is easy to navigate and functional.
Mar 27, 2019
Dr Trout and the staff at Eye Care Plus are nothing short of exemplary. Other business in Amarillo need to come in a watch and take notes on how to successfully operate a business. Will not go to any other eye care professionals in Amarillo. Keep up the great work.
Mar 26, 2019
Very professional one on one eye exam with very knowledgeable staff. Enjoyed the visit.
Mar 21, 2019
Everyone there was caring and kind, and very professional. I really like Dr. Pathapati, I feel like she is very up to date, and thorough. I am confident that I am getting quality care.
Mar 20, 2019
Every thing was perfect! Professional!!! Personal was VERY friendly! Will recommend to People I know,
Mar 20, 2019
All the staff were very personable and helpful! Enjoyed my visit! :)
Mar 19, 2019
Have always been very pleased with going there. Dr. Pathapati has always been the best. She takes the time to explain things and explains it in every day language that is easy to understand instead of being all medical terms that I wouldnt know what was talking about. Never gets in so much of a hurry that makes you feel like just wants you in and out. She is very patient and understanding .
Mar 19, 2019
I love Dr. Trout! She is very down to earth. She always has a smile on her face. She answers all of my questions and addresses all of my concerns. I take my kids and husband to see her. There should be more professionals like her!
Mar 19, 2019
Dr Pathapati is the best!!! She is patient and explains everything very well. She really cares about her patients. I highly recommend her and the staff is wonderful as well!
Mar 19, 2019
New patient at your facility and I LOVED IT! Great experience
Mar 18, 2019
Loved DrTrout. Very caring and explained everything well. Staff was very helpful and courteous. Ericka was great! Had a little trouble with some of the equipment. Got it working ok. Had to wait too long to be called back. Overall very good experience. Glad I changed from previous Optomitrist.
Mar 15, 2019
Friendly staff, thorough appointments! New office is very nice! And I had a great selection of eye frames to choose from!
Mar 15, 2019
It was a very good experience! Everyone was pleasant and friendly!
Mar 12, 2019
Great experience! Everyone was very kind!
Mar 11, 2019
We love Eye Care Plus and recommend them to everyone we know! Dr. Trout and Dr Pathapati truly care about their patients and take the time to evaluate and educate during the visit. Highly recommended!
Mar 11, 2019
My child felt safe and was helped with every step of the way. Overall we had a great experience and are extremely happy.
Mar 5, 2019
Facilities are very clean and up-to-date! Experience was quick while taking care of my needs. I really enjoyed my experience!
Mar 4, 2019
Dr. Trout was phenomenal, however the service we received before and after our exam was extremely poor. The reception and payment desk lacked courtesy and friendliness. The “optician” assigned to us was unfriendly and unhelpful. Our Vision insurance benefits lacked explained and the pricing breakdown seemed dishonest and confusing. We canceled our order and a chose to purchase online. We will not be returning.
Mar 4, 2019
Really appreciated her and the whole team! Excellent care!
Mar 1, 2019
Always a great experience!
Feb 28, 2019
The office staff was very friendly and knowledgeable. Dr Trout really paid attention to my personal needs and what I would be happy with. She was very knowledgeable about my existing eye conditions and provided me current treatment option information. Thank you Dr. Trout.
Feb 27, 2019
Eye Care Plus is a very caring and knowledgeable Group. We trust them completely with our eye health.
Feb 22, 2019
Everyone we encountered was welcoming and happy to help. It was nice to be asked if we had any questions. We have found a new eye doctor home.
Feb 18, 2019
Amazing staff and very clean beautiful office! Nice selection of glasses...
Feb 13, 2019
5 star for professionalizam, great atmosphere, friendly/helpful services, and very informational
Feb 13, 2019
Really nice place, amazing staff! Loved Dr. Pathapati, she was so helpful and knowledgeable!
Feb 13, 2019
I love Eye Care Plus, I am self-pay and they are always so nice about it. The new facility is amazing and the prices are really great if you are self-pay like me.
Feb 12, 2019
very good visit as always
Feb 5, 2019
Happy with exam and other staff
Jan 31, 2019
I was treated very nicely and appreciated the Doctor working with the patient
Jan 30, 2019
Fantastic visit, great staff and a great Doctor
Jan 30, 2019
Staff were very nice, pleasant atmosphere.
Jan 26, 2019
Everyone here was absolutely wonderful! Super sweet staff and professional! I felt so satisfied and well taken care of when I walked out.
Jan 25, 2019
This was my first visit and is my favorite optomistrist! The entire staff was fantastic and very informative. I can't wait for my next appointment
Jan 25, 2019
I'm Biased on my "Review" as I've been a patient/client for many years, following Dr. Pathapati's Locatons... Plan to show up several more years & hope I point friends & aquatints your way...
Jan 23, 2019
It was a good experience staff were very nice,got in fast and loved Dr. Pathapati. l felt she really knew her stuff and great at explaining what was going on with my eyes. I would recommend her to anyone I know.
Jan 23, 2019
Dr Pathapati made room in her busy schedule to see me for a sudden development of a troubling vision change. She conducted a thorough evaluation of my vision in order to gain a clear understanding of what might be happening to cause this problem. She reviewed all results with me and made certain that not only my questions were answered, but my fears were addressed. I left her office feeling confident in her diagnostic process and in my choosing her as my new Optometrist several months ago. Dr. Pathapati far exceeded my expectations!
Jan 22, 2019
Very courteous staff. Dr. Trout was very willing to answer all my questions and to explain procedures.
Jan 18, 2019
I just love Dr. Pathapati and her staff!! She is very thorough and caring. She's a lot of fun too!!
Jan 17, 2019
Great and pleasant experience......everyone was great help and everything was explained thoroughly
Jan 17, 2019
Dr Pathapati She did a great job. I'm very happy with everyone at eyeplus.
Jan 15, 2019
Great Doctors and assistive services.
Jan 15, 2019
This was the best time ever had picking out glasses I loved it I would send everyone there!!!😁😁😁🤗
Jan 15, 2019
Very courteous and professional staff
Jan 12, 2019
It’s always a good experience. Staff and drs are wonderful
Jan 10, 2019
Dr. Trout was absolutely amazing!! I have been to many Optometrists over the past 25+ years and none have been so down to earth and easy to share my concerns with but at the same time professional and eager to help me get the right fit and comfort in my contacts lens. Thank you, I will be a life long Eye Care Plus patient. Dania
Jan 9, 2019
Great service with a nice and friendly staff. The environment was nice and clean. Would recommend to my friends
Jan 8, 2019
I met with Dr. Trout for the first time since Dr. Jentzen has retired, and it was well worth the visit! She was very thorough and kind, and did an excellent job of establishing care for me as her new patient. I never felt rushed, nor did I feel like my time was spent in waiting for things to happen.
Jan 7, 2019
As Always my visit was perfect! Everyone always makes me feel like I'm the only patient there!
Jan 4, 2019
As always, everyone was great!
Jan 4, 2019
Was very happy with the organization and how smooth the whole process was
Jan 3, 2019
Canceling and rescheduling our 1st appointment that was scheduled for Saturday on a Wednesday was a little much. Of course we did not get the predicted storm and it was beautiful the day of the appointment was putting to much faith in the weather folks. My suggestion is not to re-schedule until it looks pretty certain that the storm is going to hit, like the day before.
Jan 2, 2019
Extremely nice and helpful.
Dec 31, 2018
Excellent staff and the care shown to me is always so appreciated. Dr Jentzen has always made me feel welcome and I am confident in the care i receive. Thank you I will miss you.
Dec 31, 2018
Very pleased from making an appointment until we left. Everyone was helpful through the entire appointment.
Dec 31, 2018
Very professional and thorough!!! Great team!!
Dec 28, 2018
Dr Pathapati is the best. She always explains things where you can understand. Never talks over your head. Plus, she’s really nice to boot.
Dec 24, 2018
Best service in amarillo!!
Dec 18, 2018
Top notch service. Great place with Friendly people and Doctors.
Dec 18, 2018
I greatly appreciate your increasing presence online, texting appointment reminders etc. They are more convenient than phone calls and voice mails.
Dec 13, 2018
I really can't think of a way you could improve. I am totally satisfied and will always go to Dr. Pathapati. She is excellent.
Dec 13, 2018
Dr. Pathapati and her staff are both personable and efficient. I felt like I was very important to them and they were quite attentive to my care. While I was aware they were also accommodating other patients, I felt they were focused on my care, and never ignored me or made me wait for service.
Dec 7, 2018
Highly recommend eyecare plus and Dr. Pathapati! Thorough exams and friendly people! The BEST in Amarillo!
Dec 5, 2018
Dr. Pathapati is kind , caring , considerate and as thorough as I have EVER experienced!! She is simply amazing - I look forward to my eye exams with her !
Dec 4, 2018
Your on line services are excellent. I sent an appointment request on Friday requesting an appointment any time on Monday, yesterday. Response time was not very long.
Dec 4, 2018
I appreciate that you were able to see me for an unscheduled appointment. You have a wonderful staff that are always friendly and helpful. As always Jaya is absolutely professional, friendly and concerned.
Dec 4, 2018
I have been using this optometrist for several years now, and have always had excellent service and great results. The doctors are professional and friendly, and they respect your time. They also have a great selection of glasses. I will keep coming back.
Dec 2, 2018
The peopLe working in this office ate awesome. I love the care and concern given me.
Nov 27, 2018
Dr. Trout and her staff were very friendly and helpful. They took their time to check our eyes and thoroughly explain everything about our eyes. Never felt like we were in a rush or had to hurry up with our decisions. Look forward to many more appointments with Dr. trout and her staff
Nov 27, 2018
Dr Trout and her staff were helpful, friendly, and Courteous. They took their time with us never felt like we were in a hurry or rush out so they could MoveOn. Very professional and they explained everything so that we could understand what was going on with our eyes.
Nov 27, 2018
I love Dr. Pathapati she takes her time with her patients . Great with kids . Thank you
Nov 22, 2018
Awsome experience,,,very friendly They are great
Nov 22, 2018
Dr. Pathapati is the most thorough and kindest professional I have ever met. Her knowledge is extremely impressive. I highly recommend her and Eye Care Plus.
Nov 15, 2018
I enjoyed my first visit and was well pleased with your work
Nov 14, 2018
I appreciate on line presence to help keep me up to date.
Nov 14, 2018
Professional , kind and caring !! Left feeling well informed and not rushed !! :)
Nov 13, 2018
This was my first visit to Eye Care Plus. My experience was top-notch from the time I arrived through the time I left. Dr. Pathapati explained things to me that were never offered by my previous optometrist. Everyone was friendly and helpful - there was no sitting around watching a dozen employees chat and roam around and generally ignore your presence while your appointment time rolled around, rolled by and disappeared.
Nov 12, 2018
Joe and I have gone to Eyecare plus for several years. We saw Dr Trout. We loved her and feel she was knowledgeable. We will continue to see her.
Nov 9, 2018
Excellent overall experience. The facility is new, fresh and very accommodating. The staff was very helpful and I can't say enough good things about Dr. Pathapti. She takes her time to explain everything if very fine and understandable detail.
Nov 8, 2018
Love Dr jentzen and how caring he is! The staff was very helpful and patient while I picked out the perfect pair of glasses! Also love the new location!
Nov 6, 2018
Dr. Pathapati is a delightful and thorough doctor.
Nov 6, 2018
Always a pleasure to come in! Love the doc! And the staff! Customer service rocks!
Nov 4, 2018
I love Dr. Pathapati and her staff! They take good care of us. Dr. Pathapati always takes the time to answer your questions and concerns. She is extremely kind and genuinely cares about your health! My family and I have been going to her for years and I am constantly recommending her to friends! Very nice new location and elaborate selection of eye wear!
Nov 3, 2018
Always the best service!!
Oct 30, 2018
I always feel that I get the best eye care from Dr. Pathapati. She listens, ask questions, and truly cares. I have been recommending her to all my co-workers.
Oct 29, 2018
Very friendly, knowledgeable, and helpful staff. Dr. Parhapati is not in a rush and gives excellent patient care.
Oct 26, 2018
Always a pleasure! Staff is friendly, thorough and courteous. Dr. Pathapati is easy to talk to and always eager to answer questions and make you comfortable.
Oct 25, 2018
Loved the new location! Tech that did the test to check my vision was real nice and knowledgeable and Dr. Pathapati is always super nice and always explains everything about my vision! Great friendly staff!
Oct 24, 2018
Great visit,Dr Pathapati has a awesome personality, and the team there as well,yes I would recommend her or this establishment to anyone.
Oct 22, 2018
The staff and Dr. Jentzen were so nice, friendly, and professional. Dr. Jentzen spoke to my 8 year old and explained everything he was doing. He thoroughly explained the results of his eye exam along with our options! Very impressed!
Oct 15, 2018
Everyone was pleasant and friendly. My exam went well and my condition was explained.
Oct 10, 2018
Dr Jaya is very good I really recommend her!
Oct 10, 2018
I really enjoyed my visit. everyone was nice and professional.
Oct 8, 2018
Dr. Pathapati always takes time to answer our questions and explain what she is doing and how the eye works. Dr. Ashley saw us on our last visit and she also was very good and patient with our 7 and 9 yo and also explained everything she was doing. We love Eye Care Plus for being personable, professional, and caring. :)
Oct 4, 2018
In a time when doctors are understandably rushed from patient to patient, Dr. Pathapati took time to explain my condition to me and answered all of my questions thoroughly. I was so grateful! I also received my eyeglasses in record time! She and her staff are excellent and I highly recommend this office to anyone.
Oct 4, 2018
Best eye doctors in Amarillo. Entire staff are kind, caring and professional.
Oct 3, 2018
Dr. Pathapati is very professional and knowledgeable. She is also very kind and caring. Her office is spotlessly clean. The staff are friendly and professional
Oct 3, 2018
Love the new building. Dr Jentzen and staff are always kind, knowledgeable, and efficient.
Oct 3, 2018
I had an eye infection that was advancing quite quickly and I knew something was wrong. They were able to get me in right away, Dr. Ashley Trout, got me on the correct antibiotic eye drops to get it under control. I would recommend Dr. Trout, she is very knowledgeable and very caring.
Oct 3, 2018
Really like the Docs and the rest of the staff is great as well. Very friendly and professional.
Oct 3, 2018
Dr. Pathapati was able to see me for an eye injury that day.
Aug 23, 2018
Dr. Trout is amazing! I appreciate her patience with my children!
Aug 14, 2018
Extremely friendly staff, short waiting time, best eye doctor on the planet. What more could you ask for?
Jul 23, 2018
Love love love!! Telling all employees. You should have gotten a call today!!
Jul 20, 2018
outstanding service staff very helpfull
Jul 7, 2018
Dr. P is great. My contacts that were ordered didn't work out as planned. She rechecked them and made adjustment's, ordered new ones and I should be getting another pair to try in a week or two.
Jul 3, 2018
Dr. Pathapati is awesome, she is kind and compassionate and really cares about her patients.
Jun 26, 2018
I love it there. I wouldn’t go anywhere else.
Mar 25, 2018
Always helpful and works with you always My family has truly enjoyed the year we have been with them !
Mar 21, 2018
Awesome staff and optometrist
Mar 2, 2018
Our appointments are always a positive experience. I don't know what we would do without Dr. Pathapati. She's the best!!
Feb 14, 2018
Love Jaya , the best Amarillo has to offer.
Jan 22, 2018
I've always been happy with Eye Care Plus. I've seen Dr. Jentzen for several years. Very professional. Staff is courteous and knowledgeable.
Jan 11, 2018
I have Always loved coming here
Jan 4, 2018
Friendly and professional. Very clean office.
Dec 29, 2017
I have been coming since I was a little girl. I love this place. They take care of you like you are family.
Dec 19, 2017
Everyone is very friendly!
Nov 21, 2017
Dr. Pathapati and her staff are excellent! I have been her patient for several years and always appreciate her attention to detail. She exceeds in using research and new instruments that will benefit her patients.
Nov 18, 2017
Great Optometrist. The staff is wonderful. Would refer them to anyone.
Jul 18, 2017
Everyone in the office was kind and very professional, no long wait..a pleasant experience.
Jun 9, 2017
My first time to see Dr. Jaya Pathapati and it was a great experience. She explained everything detail by detail and no other eye doctor had done that. I will be back to see her!!
May 9, 2017
Friendly staff, thorough exam, good experience.
May 6, 2017
Check-in was quick. Did not have to sit in waiting room very long. However, regular procedure had to changed when someone else was doing pre-testing at that moment. Taken to a temporary room to have vital signs checked, then back out to pre-testing, then back in the room to wait for another one to become available, then wait some more. Dr. Jentzen was as friendly as usual. The exam did not take long. Overall, however, the visit was less efficient than normal.
May 5, 2017
Dr. Pathapati and her staff are amazing and very patient with my active 3 year old! It's always a wonderful experience, I would trust no one else but her to help with mine and my families vision!
May 5, 2017
I always enjoy seeing everyone at Eye Care plus!!! Everyone is so friendly and genuinely cares about my eye health!!! I and my son have been coming for several years!!! I would highly recommend Eye Care Plus to anyone!!! Dr. P. is wonderful and genuinely concerned about my eyes!!! I hope in the near future to be able to purchase the glasses we both need!!!😊😊😊
May 5, 2017
All employees that I encountered on my visit were courteous and helpful.
Apr 24, 2017
Dr. Jentzen was great. I've never had a better exam. Great impression. Will return.
Apr 24, 2017
I was told my insurance was accepted, but after my exam, I was told that I had a discount plan and they did not honor discount plans. My insurance states that I should receive 40% of or retail on frames and they would not honor that, but did honor it for the eye exam, so I was really confused!! Either you honor the whole thing or none at all! They did finally agree to give me 20% off on my glasses and lenses after I asked for the prescription and said I would go some where else for the glasses.
Apr 21, 2017
Doctor was very helpful how my eye sight is. Nurses were very good with their jobs.
Apr 21, 2017
I love Dr. Pathapati and all the staff!! Very nice and helpful and I have her see my kids and now my grandkids!! Would never go anywhere else. She gets my vision to the best vision possible!! Really knows what she is doing.
Apr 20, 2017
Entire staff was friendly and informative
Apr 20, 2017
I loved my visit every one was great
Apr 14, 2017
Dr. P was fabulous with my son and took the time to talk to him to understand what the problem is. I wish we would have taken him sooner. The staff was very professional and have been every time we have been in.
Apr 13, 2017
I had a great experience yesterday. I always enjoy going into this facility for my appointments. Thank you everyone!
Apr 11, 2017
I came for the Glaucoma Test. The wait was just a few minutes. The test was easy and fast. I really like the technician who did it. I feel very confident with your services. Dr. Jentzin always makes sure I understand everything before I go.
Apr 7, 2017
It took quite a long time to cash out. I thought the prices were already determined by the individual that helped with the lenses and frames, but it took almost 20 minutes for the cashier to complete the transaction. It was an alright experience but near as pleasurable as in years past.
Apr 6, 2017
Best eye exam I have had. Great information and quality time spent with the doctor. Staff was informed and helpful. I will be taking the rest of the family soon. Recommended.
Apr 3, 2017
Excellent and prompt consultation provided by Dr Jaya Pathapati.
Mar 31, 2017
Great experience!! Learned a lot about my eyes!
Mar 29, 2017
Everyone in the office is friendly and professional!!
Mar 29, 2017
Appointment was on time and very thorough.
Mar 28, 2017
Very professional, personable and trust worthy!
Mar 22, 2017
I had an enjoyable visit and really liked Dr. Pathapati. She is working with me on contacts and the eye issues I have been having. I am extremely satisfied! Thank you, Elaine Wilson
Mar 21, 2017
We love Dr. Pathapati!! She always goes above and beyond to make sure our exams go smoothly.
Mar 18, 2017
Doctor and Staff are very good
Mar 17, 2017
Great staff, Excellent doctor in Dr Pathapati
Mar 17, 2017
My experience was amazing, will definitely be going back for my regular check ups.
Mar 17, 2017
This was my first appointment with Dr. Pathapati and I loved it. My mom has been a patient since she was 18 and she brought me for a check up. I felt welcome and comfortable with Dr. Pathapati. I'm looking forward to coming to Eye Care Plus for all my eye care needs.
Mar 16, 2017
Great service, fast and friendly. Very knowledgeable and informative.
Mar 16, 2017
Staff was very friendly. Was in and out very quickly. Very thorough exam and Dr. Pathapati explained everything very well.
Mar 13, 2017
Always a pleasure to visit Eye Care Plus. The staff is the greatest. Dr. Pathapati is the best. My whole family are always pleased.
Mar 1, 2017
Service was excellent as always. Would recommend Eye Care Plus to family and friends!!
Feb 27, 2017
I appreciate the reminders and follow up. The ability to make an appointment on line is great. When I had to reschedule I wasn't sure how to do it.
Feb 23, 2017
It was a pleasure seeing you and getting my check up.I always feel comfortable and welcome at your facility. Thanks, Royce Mooneyham
Feb 22, 2017
My family loves Eye Care Plus! My daughter Averie started going to Dr. Pathapati while still in grade school. The entire family goes to her for eye care now. She takes care of her parents, grandparents, siblings, aunts , uncles and the next generation of nieces and nephews.
Feb 21, 2017
Dr. Jaya Pathapati is one of the best optometrist I have experienced. My entire family is under her care. I trust her clinical judgement in all aspects. She is very thorough and shows great compassion to her patients. She is excellent in her skills and takes the extra time to explain every detail of her exam and individualized care plan. Her team is always very professional and genuinely show their interests in providing the best eye care for each patient. I would highly recommend her to any individual seeking an outstanding eye care professional.
Feb 20, 2017
I always enjoy my experience from the receptionist all the way back to Dr. Pathapati.
Feb 20, 2017
I have been wearing contacts for over 15 years and was hit with a $46 contact fitting fee after my routine exam. I was never told about the fee and was hassled when trying to ask why I had to pay for it. Will not be back
Feb 15, 2017
Reply
Well, I went in for a basic eye exam because that is all i wanted and could afford due to my insurance, and during the exam, the eye doctor asked me to put contacts in my eyes so he could see what it looks like. I got charged for it, and I did not ask for it.
Feb 15, 2017
Access limited to patient portal via mozzilla firefox. I only use explorer
Feb 11, 2017
The staff is amazing! From the time of check in to check out, everyone was friendly and knowledgeable!
Feb 11, 2017
Eye exam is always pleasant and interaction with Dr Pathapati is easy and informative.
Feb 10, 2017
I really like this place! the staff are very kind and helpful and everyone's very nice. Dr.Pathapati is really nice and very focused on getting a solution for any problems you may have wether it be a big problem or very minor she is very understanding and very informative, would defenitley recommend this place to anyone else!
Feb 8, 2017
I enjoy going to to eye care plus. All the workers there are so pleasant to talk to. Dr jensen is awesome and so is Yvonna. The girls up front make you feel at home
Feb 8, 2017
A wonderful uplifting time! Dr P is very patient and personable and takes her time to explain everything. My whole family goes to her and we are always happy!
Feb 2, 2017
Dr. Pathapati is great. Not many doctors would be able to handle seeing the whole family at one time. Two adults and two teens. She always has a smile, too. We highly recommend her. And have...she now sees the in-laws too.
Jan 31, 2017
Dr. Pathapati does not rush your visit with her. She is EXTREMELY thorough and is very personable. She remembers who you are and takes the time to ask you how you've been. I'm thankful I found her! This was my second yearly eye exam with her, but I've been in to see her for other issues with my eyes. My husband and son now see her as well.
Jan 27, 2017
Best eye doctor I have ever been to. Great customer service. Highly recommended!
Jan 21, 2017
I have used eye care plus for over a decade and have always been given great care and tested with the latest equipment. Thank you!
Jan 19, 2017
Dr. Pathapati always makes my daughter feel safe and comfortable, she always makes sure she understands what's going on.
Jan 17, 2017
As always the visit was a very pleasant experience and handled in a professional manner. Very pleased!
Jan 17, 2017
Dr pathapati is excellent in Patient care .My daughter Sahasra loves her.She says the doctor is very kind and the best.I would strongly recommend Dr .Jaya Pathapati to my family and friends.The staff here is very welcoming and respectful.
Jan 9, 2017
Each step was explained in detail. Everyone is very friendly.
Jan 9, 2017
The staff and Doctors here strive to get the very best service for each patient. We recommend this office to every one that we come across.
Jan 9, 2017
Charles and I have seen Dr. Pathapati for our eye care for s long time. We have always been pleased with our care. She is always so friendly and anxious to help us see the best we can. We would recommend anyone to contact her for their eye care.
Jan 6, 2017
I would not trust my eyes anywhere else. Professional and personal. Always on top of advancements in eye care.
Jan 6, 2017
Your facility is most gracious and lavish. Much to chose from and the staff is most courteous and accommodating. The Dr Jaya appears to be knowledgeable and thorough in her exam and presenting findings, including things NEVER before presented in three :professional" exams. VA has had ten years to come to the same conclusions, but never said iota about adverse findings. KUDOs to your staff and Doctor Jaya. IF you would accept my insurance (VISION) I would be more inclined to buy the great looking glasses, but can not afford it on fixed income, retired. That said, ANN was very patient and informative in her presentation. I trust her judgment and recommendations.
Jan 5, 2017
5 big sparkly stars, of course! Always a pleasure- Dr. Pathapati is the best- always very kind and takes her time to explain everything to you. I love it here.
Jan 3, 2017
Always helpful and friendly to me and my daughter! Wouldn'go or recomend any other doctor or eyecare clinic!
Jan 2, 2017
Dr Jentzen and his staff are very professional and caring. I appreciate the care shown to me. The first pair of glass I purchased were a perfect fit and I had no trouble adjusting to them. This new pair seems to be just as good. Thank you for taking excellent care of my vision. Gail
Dec 31, 2016
Everyone was so pleasent for my entire visit.
Dec 31, 2016
Everyone is very friendly and helpful.
Dec 22, 2016
Everyone in the office is very nice and inviting.
Dec 22, 2016
As always it was a great experience, as well as, very productive! I love visiting with Dr. Pathapati!!!👍👍
Dec 15, 2016
The Staff were very helpful. Couldn't find my insurance provider in the computer, but they called and made sure everything was good to go. Dr. Pathapati was very informative and helpful as usual. I have been coming here for years, and will be continuing that!
Dec 2, 2016
This is truly the best place to have your eyes checked. They have the expertise and knowledge to get you seeing clearly.
Nov 24, 2016
Dr Pathapati is great! She gives thorough & personalized care.
Nov 18, 2016
As usual, staff very professional. Received a thorough exam.
Nov 11, 2016
Maybe have a drawing each month for patients that keep there appointments!! My dentist has drawings for the patients to guess how many jelly beans are in a jar!!! The winner wins money or gift card!! You have an excellent office staff!!! Thank You Dr. Pathapati for being my doctor I Love the way you greet you patients always with a warm handshake and contagious smile!!! You are the best!!!
Nov 8, 2016
I thoroughly enjoyed meeting Dr. Pathapati! She is so personable and was very thorough in her exam and explanations. The entire staff was very attentive and kind. Thank you so much for your great care!
Nov 7, 2016
This was the most thorough examine that I have ever had. Dr Pathapati was excellent. She took her time and explained everything to me. The staff was so kind and helpful.
Nov 7, 2016
This was a five star experience. A great place to go for your for your eye exam and glasses.
Nov 7, 2016
Have never had eye care like this before...excellent,thorough,cutting-edge technology! Dr.Pathapati is great, takes her time carefully explaining everything, makes you feel comfortable, shows great care for her patients and on top of that has a great sense of humor!
Nov 3, 2016
Dr. pathapati and the staff go out of their way to make your visit comfortable. I feel very fortunate to have Dr. Pathapati if she feels she is not satisfied with your exam she goes out of the way to get your referred ASAP!
Nov 1, 2016
Well, everyone was great that's why I came back even if it was 6years ago.
Oct 29, 2016
Very friendly and helpful.
Oct 27, 2016
Very friendly personnel and top notch quality
Oct 27, 2016
Dr. Pathapati is the best! She is always so pleasant and explains everything thoroughly- no question is too small for her to answer! The staff is great - pleasant and professional and all of their equipment is state of the art - you don't even have to have your eyes dilated if you choose - how great is that!!!
Oct 26, 2016
Dr. Pathapati is very professional, his staff is very friendly .
Oct 20, 2016
Everything and everyone were wonderful
Oct 14, 2016
All the people at Eye Care Plus are professional and I feel like they have my best interests in mind. My prescriptions are always good. I enjoy going there.
Oct 13, 2016
I was very anxious due to a vision change. All the staff and Dr. Pathapati were excellent at putting me at ease . My care,referral,and follow up were explained with friendliness inviting any questions or concerns. Thank you for wonderful care
Oct 11, 2016
Hands down, the best eye exam Billy has EVER had, and he's had a TON of them! Thank you!
Oct 10, 2016
Fantastic customer service with a very friendly atmosphere.!
Oct 6, 2016
I LOVE, LOVE, LOVE Dr Pathapati!!! I've worn glasses my entire life and she's the first doctor who's ever explained things in a way that I can understand. I don't like it when she tells me that our eyes, in fact, decline with age, but at least she tells me some things I can do about it.
Sep 30, 2016
Dr. Pathapati is so sweet and awesome!
Sep 30, 2016
Dr. Pathapati is wonderful! She takes the time listen and to educate her patients.
Sep 27, 2016
I did not use the online services
Sep 27, 2016
like everyone else time gets away from us and without your online reminders of it's that time again to have your eyes checked I know I would probably go to long between visits and perhaps do more damage than good we take for granted that all is good until it isn't, I for one am thankful for the e-mails. Thank You
Sep 9, 2016
A,few years ago I took my daughter to a different eye doctor. He said she did not need eye glasses that her prescription was minimal. We could get her glasses but she didn't really need it. He mentioned I might get her tested for dyslexia. I thought that seemed odd. After talking with her teachers, they felt there was no form of dyslexia. My daughter continued to mention eye problems and not seeing well far away. We took her to see Dr. Jentzen at eye care plus.He was amazing. I was very impressed with him, the staff and the equipment. After her eye exam he explained that she did need glasses and how the light was not hitting the right part of her eye and glasses could correct this. He was amazing. I am even going to make my next eye appt with him at eye care plus. Friendly, professional and quality care.
Sep 7, 2016
Excellent team of Doctors and staff. Love to visit again !!!
Sep 2, 2016
The service was great. People are very professional and friendly. Dr. Pathapati was awesome. Thank you for a great visit
Sep 1, 2016
As always, everyone was most friendly and Dr. Pathapati is so pleasant and extremely thorough.
Aug 26, 2016
We feel that we get very good eye care.
Aug 23, 2016
Always a pleasure to visit with Dr. P.
Aug 23, 2016
Dr. Pathapati was very nice and knowledgeable, she explained everything to me. The staff was great very friendly! It was a very pleasant eye doctor visit. I have already recommended two of my family members to Dr. Pathapati. Keep up the good work.
Aug 23, 2016
Loved this place and Dr. Pathapati! The staff was very kind and they got me in and out!
Aug 22, 2016
Best care ever. Staff always pleasent and helpful. I have been a patient for many years and am always pleased with the results of my visit with Dr. Jentzen.
Aug 22, 2016
Dr Pathapati is absolutely amazing. She is very knowledgeable, professional, and has a great personality. Anytime we go, we can see how she genuinely cares about each of her patients, and my 5 year old absolutely loved her!The staff is friendly and helpful. Each visit my family and i have gone, we always leave happy. Never again will we go anywhere else. 😊
Aug 18, 2016
After dilation of Dylan's eyes the back in 15 min was more like 30min!
Aug 18, 2016
Dr. Jentzen is very thorough and takes the time to address any problems and / or concerns you may have. He is very professional and courteous.
Aug 17, 2016
Appreciate my name was placed on wait list at my request and was called for an earlier appt. Was tested and findings were explained. Friendly and helpful staff.
Aug 7, 2016
Thank you for always taking such good care of my families eyes. We always receive the most up to date care.
Aug 5, 2016
Glad I decided to go back to see Dr. Pathapati, she and the staff are fabulous.
Aug 4, 2016
I've been going to Dr. Pathapati for at least 15 years. I highly recommend her. She always makes me feel like I'm not just another patient. She's very professional but personable.
Aug 4, 2016
I had an excellent experience again. Every time I visit eye care plus is a pleasure. Everyone is extremely friendly and professional, they make everything as easy as possible, and explain the process clearly at each step. I appreciate that.
Aug 2, 2016
Really appreciated the attention given!
Jul 26, 2016
I lived in Amarillo for almost 15 years. I moved back to Lamesa (3 hours away) but still will bypass Lubbock and come here for my eye exams and needs.
Jul 24, 2016
Thank you'll for the speedy service that my husband and I received when we came in for our appointments. I appreciate that you'll were able to see my husband right after my appointment instead of having to come back after 2 hours for his appointment.
Jul 20, 2016
Well pleased with staff & service:
Jul 20, 2016
This office staff is always welcoming and friendly, and makes visits very enjoyable. The medical staff is very knowledgeable, but always explains my options and circumstances clearly, so I don't feel overwhelmed or left without choices.
Jul 17, 2016
Always feel like I'm getting the best eye care from Dr Jentzen. He always goes above and beyond!
Jul 13, 2016
Appointment was fast and Dr Pathapati is very knowledgeable and caring!
Jul 12, 2016
All employees were personable & professional. My only problem is that I was there 1 & 1/2 hours for just an eye exam.
Jul 9, 2016
Extremely helpful, caring conscientious staff.
Jul 9, 2016
I appreciate the text reminder for the appointment
Jul 7, 2016
I love Eye Care Plus. Everyone is so friendly and willing to help. Dr Path is very professional and goes the extra mile to improve my vision each time and looks for different ways to get that accomplished. She is very patient and explains in detail what is happening. Her staff is very professional and friendly also, especially Amy, she has helped me so many times. I would recommend Eye Care Plus, they really care about your vision.
Jul 5, 2016
Great! I was worried about my vision loss and Dr. Pathapati went the extra mile to be sure nothing terrible was happening to my eyes! Thank you.
Jul 3, 2016
Website is visually appealing and very informative. It is also easy to navigate.
Jun 29, 2016
I love Dr. Pathapati and her staff! She is always so thorough, personable, and stays current with new techniques. I have seen her for several years and will continue to do so because I actually look forward to my yearly checkup!
Jun 24, 2016
Dr Pathapati and her staff deserve a five star review. Their office is bright and cheerful and the staff are equally gracious and professional. My exams have always been done with great care and have been done correctly with good information for my continued eye health.
Jun 17, 2016
Excellent doctor. Excellent staff
Jun 15, 2016
Dr Jentzen was kind, concerned, empathetic, and generous with his time and skills in assessing my seven year old daughter who has multiple disabilities including ONH and mild IDD. Thank you all so much! My family loves coming to Eyecare Plus and will continue!
Jun 10, 2016
The nicest, most friendly staff you could ever want. Dr. Pathapati took all the time I needed to answer all my questions.
Jun 10, 2016
Dr Jentzen was kind, concerned, empathetic, and generous with his time and skills in assessing my seven year old daughter who has multiple disabilities including ONH and mild IDD. Thank you all so much! My family loves coming to Eyecare Plus and will continue!
Jun 10, 2016
Every associate in this office goes above and beyond great patient care. It is a pleasure to have my appointment every year.
Jun 5, 2016
Absolutely love this place ! Love Dr . Pathapati and her staff very friendly and welcoming!!! I recommend them to family and friends constantly!!
Jun 5, 2016
I truly enjoyed my visit to Eye Care Plus. Everyone was pleasant.
Jun 3, 2016
Love, Love Dr Pathapati! Best optometrist in Amarillo!
May 26, 2016
I love Dr. Jentzen. The optician was wonderful. The choices of frames were less than desirable. I wanted to order new glasses. I tried to find a pair I wanted to wear for 2 years. I chose some then about had a heart attack on the price. I settled for another pair. Paid for them. Then my gut kept telling me that I needed to cancel and wait till a new shipment came in. I had to get a refund. Your frames are cute for yuppies not 53 yr old ladies. Sorry.
May 18, 2016
I couldn't have been treated better. I was surprised when I remarked I could sure use a cup of coffee & doughnut...and they brought it. I like your new machine that measures for glaucoma without dilation.
May 18, 2016
Dr. Pathapati is a wonderful and caring person. We have been going to see her for more than 20 years and would not go anywhere else unless she does.
May 15, 2016
It was a good visit. I would be comfortable referring my friends to your practice.
May 15, 2016
The service was excellent !!! the doctor took his time to explain everything about my eye exam I've never had a doctor go that much in detail , I was really empress and happy with that him
May 13, 2016
Your online presence is functional, easy-to-use, and effective. Rating: 5 Stars!
May 10, 2016
as always, I had a great visit. It's like seeing personal friends. There was a glitch with the computer so my appt. was not on the schedule for that day. However there were no delays in my visit, and I even got to take a test on a new machine. All is good.
May 7, 2016
I always love going to my eye doctor! She is genuine, kind and very smart! She does the most thorough check up with constant feedback during the examination! I appreciate her and the office staff. So nice being treated like it's all about you and your eyes! Thanks, Dr. Pathapatti Cheryl Collier🤓
May 6, 2016
Friendly service and the doctor's are very insightful and always willing to go the extra mile. I love it, good experience every time. Keep up the hard work!
May 6, 2016
Everything went well with my visit, very courteous staff and knowlegable Doctor.
Apr 27, 2016
Fast + Friendly = Fantastic
Apr 27, 2016
Everyone here is so incredibly kind and caring. They made the whole appointment a pleasure, from my eye exam to getting my new glasses.
Apr 21, 2016
Very nice staff and services!
Apr 19, 2016
Great staff and services!
Apr 19, 2016
Great staff and services!
Apr 19, 2016
Everyone was awesome. Very friendly and very helpful!!
Apr 17, 2016
Very professionally and caring staff.
Apr 14, 2016
Service was exceptional. Very thorough examination. I was in and out much faster than I expected. Overall a great experience I would highly recommend them.
Apr 12, 2016
A wait of 30-minutes is not acceptable.
Apr 12, 2016
The check out girl, I did not get a name, was not helpful and almost argumentative.
Apr 12, 2016
Dr. Pathapati is great. She explained every step as it was happening. She is quite knowledgable which gave me confidence that the right steps were being taken. I will recommend her to anyone needing eye care.
Apr 12, 2016
Thanks for your care and consideration. Love visiting with all of you. Great care
Apr 8, 2016
Just love all of you and the staff. All are very knowledgeable and kind.
Apr 8, 2016
I was very pleased with my visi
Apr 2, 2016
Don't tell people they can get a second pair for 65.00 when that is not true.
Apr 1, 2016
Caring was superb.Best quality and best attitude.
Mar 31, 2016
I thought that the Over All Visit was excellent & I thought the Dr. Was very professional & Polite. I felt like he & all the staff were kind. I felt that the exam was done Extremly Well & my overall experience was excellent! I will defiantly be recommending You to friends & family.
Mar 31, 2016
I didn't have an appt but they got me in really quickly due to a foreign object in my eye
Mar 30, 2016
I absolutely love Dr. Pathapati but the last two interactions I had with her staff was less than acceptable. The women at the front desk were unprofessional and I'd definitely go elsewhere based on my experience if not for my appreciation of my eye dr.
Mar 29, 2016
Dr pathapati was very patient, and thoroughly examined My eyes. Answered all of my questions completely By far the best doctor in Amarillo. When it was time to pick frames, Kay Helped me pick a very nice pair of frames , exactly what i was looking for. She helped She helped get the most from my insurance. Overall, a great visit.
Mar 26, 2016
Best Optometrist in the Texas Panhandle! Dr. Pathapati and the staff are great! Dr. Pathapati has one of the best doctor to patient rapport's one could ask for. She breaks down the most complex issue of the human eye to an understandable and relatable level even the untrained can follow. I've been with her for almost 16 years and she and her staff have my full confidence for myself and my families needs!
Mar 25, 2016
It's great being back! Pathapati is an EXCELLENT doctor, along with the entire staff!!! Always a great place!
Mar 25, 2016
It was a perfect visit. Dr. Pathapati and her staff are excellent. I highly recommend her to all our friends and family!
Mar 24, 2016
Was extremely happy with visit.
Mar 24, 2016
Our wait time was very minimal. They got us in and out!! They helped with selections and gave advice on what they would recommend!!
Mar 17, 2016
Everyone have always been very nice and gracious.
Mar 15, 2016
I could not afford your glasses prices. For a pair of bifocals and a pair of sunglasses using my frame it was over $700. Way out of my budget range.
Mar 12, 2016
Always excellent and very courteous service!
Mar 11, 2016
Had a GREAT experience.. Thank you Dr Jentzen.
Mar 11, 2016
Dr Pathapati was so nice and very descriptive!! I understood everything at the end of the visit! I haven't been to the eye doctor in 7 years because I don't like my eyes being messed with and they were so understanding and helpful!! Will definitely stick with her!!
Mar 11, 2016
Jaya is the greatest! A teacher and a professional..hard to find now days.
Mar 10, 2016
Every time I go you have great service. The wait gave me time to look at new eye glasses so it wasn't a bother at all. I already recommended some one to go. This is definitely a great place to go.
Mar 6, 2016
Love Dr Jaya and her team!!
Mar 1, 2016
Pleasant experience with all results and options fully explained
Mar 1, 2016
Dr. P is amazing and we have already referred our friends to her! Can't wait to get our glasses.
Feb 28, 2016
Dr Pathapati is such a wonderful person so caring and passonite about her profession and her patients. Thank you Diana
Feb 28, 2016
I don't understand why I had to pay $40.00 deductible for the exact same procedure that I've had to $5.00 for the last two years.
Feb 26, 2016
Everyone was very nice and helpful. I felt like the exam was very thorough. I thought everyone did an excellent job.
Feb 24, 2016
I can't think of a thing to change. You have a great crew!
Feb 24, 2016
Larger selection of frames
Feb 11, 2016
Everything explained. Patiently answered all my questions. Answered questions I didn't know to ask. Very thorough exam. Now understand my vision and how it affects me, the symptoms my vision caused.
Feb 11, 2016
Excellent service, knowledgable staff!
Feb 10, 2016
No complaints. The entire staff was very friendly, professional, and helpful. Thank You!
Feb 5, 2016
I was very impressed with the equipment that was used to test my eyes. It felt like my eyes had gone through a thorough "physical exam!" Dr. Pathapati was extremely helpful and informative. She took her time with me and I was thankful for that. I didn't feel like I wasn't important, it was completely opposite of that. Her assistant was extremely nice also, she took her time gathering all my information and I didn't feel rushed at all. Thanks again.
Jan 26, 2016
Dr. Pathapati always makes me feel that she really cares about me and my family. We are not just patients.
Jan 24, 2016
The only thing I don't care for is the receipt, it is hard to understand and I think I may have been over charged. But it is not easily to make an assessment of charges and services.
Jan 24, 2016
I was truly amazed by how friendly and courteous every single member of the staff was. I will definitely be taking my kiddos there and recommending this office to friends.
Jan 23, 2016
I appreciate the time and attention given to both my son and me during our visit. Everything was thoroughly explained and I left feeling knowledgable about our visit.
Jan 22, 2016
Dr Jentzen knows his stuff. The staff is helpful and knowledgeable. I recommend them highly.
Jan 22, 2016
This is the best optometric experience I have had.
Jan 21, 2016
The ladies at the front desk need to stop talking to each other and wait on the patients. Also be just a little more friendly.
Jan 20, 2016
Our favorite eye care specialist! We would go anywhere else. We love Dr Pathopati!
Jan 13, 2016
We love Eye care plus! Everyone is so nice and friendly . We think the world of Dr.Pathopati.She is the best!
Jan 13, 2016
Nothing but love for Jaya and team!
Jan 11, 2016
I have made several referral to Dr. Pathapati.
Jan 10, 2016
Waited quiet a while to get to see Dr. Was there almost an hr. Assistants helping were very nice And the Dr. Was great.
Jan 8, 2016
Every employee I dealt with was very friendly and professional.
Jan 6, 2016
It is always a pleasure to see Dr. Pathapati. I look forward to my annual appointment. She is knowledgeable, thorough and explains everything well. She is also very personable.
Dec 31, 2015
As always, I have a very pleasant appointment. Your office is extremely professional. Thank you for the great visit.
Dec 30, 2015
When I finally got to see Dr. Pathapati...snow excluded...it was the best exam I have had in years.
Dec 30, 2015
I would like the appointment times to be more definite so I will not have to wait 35 minutes. Also if there is going to be a delay just let me know and then I can arrive 35 min late as well.
Dec 25, 2015
Excellent staff, very patient and helpful.
Dec 23, 2015
My appointment was an emergency and Dr. Pathapati saw me immediately upon my arrival.
Dec 21, 2015
Always a great experience, wonderful staff & Dr.
Dec 17, 2015
It was really great to actually have things explained to me where I could understand and for the Dr. to actually talk to me instead of rushing trying to get the next patient in.
Dec 17, 2015
You have a very friendly staff and professional even when you're busy Thank you and Merry Christmas
Dec 17, 2015
No change needed. Very happy.
Dec 15, 2015
Loved being able to see the digital printout of the inside of my eye. Think it will be helpful for future eye appointments.
Dec 15, 2015
Very pleased with my visit. Everyone was friendly and helpful. Doctor Pathapati is very informative, kind, and seems very knowledgeable.I will gladly refer others to her. Thank you!
Dec 9, 2015
Excellent staff, very friendly
Dec 2, 2015
Such a blessing to go to Eye Care Plus - everyone is always so friendly, kind and thoughtful. The big plus is always being greeted by name and being recognized by staff members. Amazing place to go! Thank you for everything you do for my family!
Dec 2, 2015
I was "sold" the blue block anti reflective coating on my lenses and am quite disappointed in the glasses. I was told that "blue light" causes macular degeneration and I really should have this coating because "blue light" bad for my eyes. The glasses give EVERYTHING an ugly yellow tint. White is not white but dingy yellow, the sky is an ugly blue and clouds are not white but again an ugly yellow. I'll be in this afternoon to hopefully get different lenses without the "blue block".
Dec 2, 2015
Dr Pathapati & staff were all very thorough & kind. Overall excellent experience!
Nov 19, 2015
My visit was very pleasant everyone was friendly
Nov 19, 2015
Dr. Jentzon was very thorough and I learned a lot about how to take care of my eyes.
Nov 18, 2015
It was very good. It was the best eye exam that I have ever had. Everyone was great!
Nov 14, 2015
I was treated very well by everyone. I REALLY like Dr. Pathapati. She did a great job of addressing all of my vision issues. It may be abnormal because the doctor apologized several times, but there was a long wait in the exam room prior to my being seen by the doctor.
Nov 13, 2015
I admire Dr. Pathapati's professional demeanor and appreciate her sincere interest and concern for my well being.
Nov 13, 2015
From the crazy long wait at the beginning to the gal that rolled her eyes when we decided to not get glasses there. Nor purchase the warranty again. Appointment was scheduled for 3:15pm. We didn't leave there until 4:45pm. Still love Dr. Pathapati though.
Nov 12, 2015
I really enjoyed being there. I was comfortable and satisfied with the care i received and I'm excited to make another appointment.
Nov 10, 2015
I had unfortunately come to amarillo from white deer, 45 MINUTES away, on the wrong day of my daughter's annual exam.i had called to see if we could come earlier and that is when I found out we were here on the wrong date. The person that answered the phone was so gracious to offer to work us in. I know the entire staff went out of there way to get Kelli taken care of so that we didn't have to come or reschedule for another date. Dr jentzen was so nice to thank us for coming in and for being his patient. He always visits with us about our goings on and made a suggestion for Kellis contacts that we hadn't even considered. Then gave us samples to make sure it would work well for her. He said we could return if we were having difficulty. HE IS A KEEPER
Nov 8, 2015
Always a very pleasant experience there!
Nov 6, 2015
Dr P was a real delight. So nice friendly and knowledgable. My wife and I kept saying to each other how great you were. Between you and your staff, our family will now be forever customers. Thanks so much for your compassion and care!!!!!
Nov 3, 2015
We had a great experience. I was impressed at the patience and skill of everyone there. My 2 year old can be difficult under normal conditions, this was no different. But all of the staff were patient and cooperative. I cannot thank you all enough for allowing our first eye exam to go so smoothly.
Nov 1, 2015
everything went smoothly with no problems.
Oct 31, 2015
Very pleased with the staf & the Doctor. Thank you all for being so kind. 😊
Oct 30, 2015
Dr. Pathapati was very thorough and took the time to explain everything to me. That means a lot to me because I have gone to several doctors of all kinds who do not treat their patients with as much care.
Oct 29, 2015
Iam very satisfied with my visit. I was not scheduled for an appointment,and the staff greeted me with a smile and I was able to see the Doctor with my eye pain complains. Dr was great iam happy to know she found nothing of concern. She even took an image of my retina to make sure everything was good. I definitely go back !! Everybody took good care of me and made me feel special Thank you Eye Care And Dr Pathapati
Oct 29, 2015
I have already told others they need to come to you for eye care. Thank you for the information and help.
Oct 29, 2015
I had a excellent care! Dr Pathapati was awesome!
Oct 27, 2015
Dr. Jentzen and staff are wonderful!
Oct 26, 2015
It was a Satellite so I saw Dr. Jentzen. He was very knowledgeable, concerned and informative. He even gave me his cell number. My eye is fine and I couldn't be happier. Dr. Pathapati is my normal physician and she is also excellent too. Thank you for what you and your team do! Teresa DeSsntis, RN
Oct 25, 2015
Dr.Pathapati explains everything, she's caring, and always understanding.
Oct 24, 2015
It is always a pleasant experience, everyone is always friendly and knowledgable, wouldn't ever go any place else.
Oct 24, 2015
The services were first class. We were quite pleased with our visit.
Oct 16, 2015
As usual my visit went very well and was handled in a very timely and friendly manner. I always refer my friends to Dr. Pathipati because she takes such great care of my eyes!
Oct 16, 2015
all was very good and professional Thanks for the great service!!!
Oct 15, 2015
My first time to the office and it could not have been a better experience. Thanks.
Oct 14, 2015
My first time to the office and it could not have been a better experience. Thanks.
Oct 14, 2015
Everyone is very friendly. I appreciate that. My doctor explained everything in "patient" terms, not doctor terms and I really appreciated that. Also, no one tried to sell me anything I really didn't need.
Oct 14, 2015
Was a very good experience and as always was treated as if I were the only patient !!
Oct 13, 2015
Thank you for being so up to date with all the new technology. I really feel like I am in the right place to help me with exceptional eye care.
Oct 13, 2015
Everything was excellent from the moment I arrived until I left. Everything was explained and I felt involved in my plan of care.
Oct 8, 2015
A big thank you to Dr Jensen for being so friendly as usual. He always makes me feel welcome and I enjoy speaking with him in Spanish. Thank you to the friendly bilingual personnel and for scheduling our appointments on such short notice.
Sep 30, 2015
We really appreciate the bilingual personnel and we appreciate Dr. Jensen's effort to communicate in Spanish. We hope to reciprocate your positive disposition.
Sep 30, 2015
The optometrist was was great as usual, but I felt like the assistant didn't explain what she was doing and rushed through any explanations that she did give. I really like eyecare plus, this is the first time I have had any issues.
Sep 30, 2015
Everyone in the office was very helpful. I did not have to wait long before I was able to see the doctor. I wish all doctor were that fast.
Sep 30, 2015
I know I waited for awhile but I realize it was because Dr was covering all patients today.
Sep 26, 2015
This is minor but the waiting room furniture could stand to be replaced.
Sep 25, 2015
I felt very rushed to pick out frames. The lady started pulling out frames for me instead of letting me look. The table out front is too close to try and look at frames while the ladies are working with other customers. Then I get my glasses and can see out of my old ones better than the new pair. Very disappointed
Sep 24, 2015
No comment, everything we're good
Sep 24, 2015
Dr. Pathapati is very kind and a good doctor. She makes we understand what is going on if there is a problem. And follows up with us very promptly. We appreciate her a lot.
Sep 23, 2015
Always have a good visit. My kids enjoy going to see their eye doctor.
Sep 23, 2015
Everything was excellent! Love everyone I had interaction with. Thanks for a great experience.
Sep 22, 2015
Excellent I waited a little longer but they fit me in last minute so it was completely fine. Wonderful service
Sep 17, 2015
Overall, it was a great experience. I had my kids with me and the staff were very kind to them and me throughout the appointment.
Sep 13, 2015
Very thorough and professional.
Sep 12, 2015
I really like the personal attention everybody gives you here. Everyone seems to really care about your eyesight and you don't feel like your just a number.
Sep 6, 2015
Everyone was very sweet and helpful
Sep 6, 2015
Everyone in the office were very nice and friendly.
Sep 5, 2015
More sunglasses promotion.
Sep 5, 2015
Great would not go anywhere else!!
Aug 27, 2015
I feel that if I have a 2 carrier on insurance i should not have to pay a out of pocket fee until both of my insurances have paid. I talked to both my insurance carriers and they assured me the bill will be covered. If I owe any out of pocket fees I would be willing to pay when my secondary insurance let me know what was paid and what my balance is. I feel Marita Collins feels just cause she has a title she can try to be little people. I will not be back to do business with you all at all. The Dr. And his assistance was very plesant also the receptionist. Sorry I had such a bad experience with your insurance lady. I feel that had to let my opinion be known.
Aug 25, 2015
I have been a patient of Dr.Jantzen for many years. I am pleased time each time visit. Your staff is friendly and professional. Great Job!
Aug 19, 2015
I really enjoyed my time in the office. I will be sending my husband and children soon.
Aug 19, 2015
very impressed with the service I received.
Aug 15, 2015
everything was outstanding. I actually ENJOYED it!
Aug 9, 2015
Wonderful, friendly staff. Doctor Pathapati is great, personable and clear in explanations.
Aug 6, 2015
I was really happy with my visit. I would change absolutely nothing. Everyone was very cordial and my Doc was lovely.
Aug 6, 2015
Iced coffee is always nice on a HOT HUMID day or any cold drink, so you need to bring your own 😉 otherwise the staff all seems very nice! They even worked in my daughter to be seen at the same time as my appt w/doctor Pathapati!!! Huge thanks 😊
Aug 6, 2015
Dr. Jentzen was so polite and very explanatory
Aug 3, 2015
The only negative thing I would say is your frames are way to expensive!
Aug 1, 2015
Very good experence. Wish I had known about you before.
Aug 1, 2015
I appreciate the option to come look for glasses on Saturday
Jul 28, 2015
Don't change a thing you all were great
Jul 23, 2015
Dr. Jentzen is an amazing doctor! He takes the time to explain what going on with my eyes and makes me feel like he cares! He is always welcoming and makes you feel comfortable! My son loves seeing him too (9yo). We get our glasses here too and the staff is very patient and offers great tips and recommendations! They have a great text/email appointment reminder system that is wonderful! You won't find a better doctor in town!
Jul 17, 2015
One of the biggest and most important things for me is customer service, so I was extremely pleased with the friendly staff and Dr. Pathapati. I was explained everything, all questions were answered and I was treated like a person in a down to earth atmosphere.
Jul 16, 2015
Provided clear understanding
Jul 14, 2015
Dr. Jentzen was great. Very knowledgeable and was willing to take the time to explain things properly. I really appreciated that.
Jul 7, 2015
Dr. Pathapati is the BEST! Very thorough and understanding. She really takes great care of her patients. I would recommend Dr. Pathipati to everyone !!
Jul 2, 2015
Dr. Jentzen is always a joy to see and talk to! He is always professional and cares for his patients.
Jun 26, 2015
Dr. Pathapadi is amazing and very patient with my son! The tech that helped us was also very friendly. Great customer service!
Jun 25, 2015
I loved your staff and your personal attention. Eye care is important and when you have an eye problem it was nice to be treated with extreme care. Thank you.
Jun 24, 2015
Dr. Pathapati is always very professional and courteous.
Jun 23, 2015
I felt like I got the best eye exam I had had in a long time, very thorough.
Jun 19, 2015
Yvonna was so nice when I came in!!!! Kasey was very helpful with my glasses!! The girls in the back were very nice too!!!
Jun 18, 2015
Everyone makes me feel comfortable and Dr. Pathapati has so much patience and always does an excellent job to give me the best vision possible; she is such a great professional.
Jun 18, 2015
The Dr. was great. I wish I was told about the dilation test so I could have made arrangements to be driven. Also would have liked a bit more info on the options for lenses and what the price difference bought you.
Jun 13, 2015
Very comfortable atmosphere there.Everyone is very friendly and the Dr takes the time to explain everything to me which I very much appreciate.
Jun 6, 2015
Dr. Pathapati was great and very understanding to what we needed and very knowledgeable about her job.
Jun 5, 2015
I always enjoy my eye appointment with Dr. Pathapati and her staff. Everyone is very friendly and I always leave feeling like I understand what's going on with my eye health.
Jun 4, 2015
As always, everyone was very friendly & professional. Dr. Pathapati was excellent as usual.
May 31, 2015
Everything was great. Thank you
May 31, 2015
Enjoy the friendly staff, really appreciate feeling the interest in my eye care.
May 30, 2015
Pleasant visit with Dr. Jentzen et al.
May 30, 2015
I did not know that my eyes would need to be dilated or I would have scheduled my appointment for a different time.
May 30, 2015
I wouldn't change anything it's great.
May 29, 2015
My visit was awesome. The staff is professional and Dr Pathapati is such a good doctor. I can't think of a thing I'd change.
May 28, 2015
Wonderful and pleasant Dr and staff, will never go any where else for my eyecare needs.
May 28, 2015
The only thing I would say that I wasn't pleased with is the receptionists did not have any of my paperwork ready with I arrived. I waited for about ten minutes for it to be completed and then it was given to me. I waited for quite a bit in the waiting room. I'm not sure if that was because of the busy day or because it took a while to get my paperwork together. Either way, I think the receptionists could have been more organized.
May 18, 2015
Great like always!! Thank you for everything. Staff was awesome.
May 17, 2015
I will be sending you friends from my work Western National (AIG)
May 16, 2015
The whole staff was very warm and professional.The Keureg coffee maker was a nice touch also.
May 15, 2015
There is needed to be changed enjoy coming to the bright faces there and especially Dr pathapati.
May 11, 2015
top shelf service and great staff
May 7, 2015
Every aspect of my visit was efficient, and I interacted with cordial staff members.
May 5, 2015
Always a great experience!
May 4, 2015
It would be helpful to have notes about what the Dr. said, such as how my prescription changed and general info on bifocals such as where to look for each vision need. I have only been wearing glasses for less than 3 years. I am still learning how to get the most from my glasses. It was my understanding that your services had to be paid for at the time of service and when glasses were ordered. I did not ask about financial options nor were they mentioned. It seems that looking at frames should happen before your eyes are dilated.
Apr 30, 2015
I am still waiting on them to come out with colored bifocal colored contacts!!!:) Would love to wear colored contacts but I wear bifocal glasses and can't see unless they are bifocal!!!:( I would also like to comment that I think Dr. Pathapati is always happy when I come in for a check up!!! I can't think of a visit when she did not have a smile on her face!!! I think she is so pretty and that smile she has is just beautiful!!!
Apr 23, 2015
My appointment was A+ from start to finish. I had a bad experience last time with my glasses but this time they were perfect from the minute I put them on. All the staff are so sweet and helpful I recommend you and your staff to everyone. Thanks, Ronda Mahaffee
Apr 22, 2015
I really like the glasses with the attached magnetic sun shades. I would like to see a larger variety to choose from.
Apr 22, 2015
I was extremely impressed with the friendliness of the staff as well as Dr. Pathapati. I have already recommended her to a friend of mine.
Apr 19, 2015
The front counter was distracted. I didn't understand why I couldn't refuse a test. I apologize for being "grumpy". I've had many issues with my eyes since my last visit and i was upset. Picking out frames and getting lenses ordered was very efficient and well taken care of
Apr 18, 2015
I saw Dr. Jentzen he is wonderful.
Apr 14, 2015
This was my first visit to Dr Pathapata. She was referred to me by my daughter whose family is patents of hers. I'm so glad she did, because I liked her extremely well. She explanned everything to me in terms I could understand and I have complete confidence in her.
Apr 14, 2015
I appreciate all the staff who are very friendly and helpful!! Your office truly understands what customer service is about!!!
Apr 10, 2015
excellent professional services I would highly highly recommend to everybody
Apr 7, 2015
I really enjoyed my visit and will definitely refer family and friends.
Apr 2, 2015
My visit was great, going back to choose frame's today or tomorrow. She is the most comprehensive Dr. I have ever had. Thank You.
Apr 2, 2015
looking forward to seeing again. Thanks!
Mar 29, 2015
WHEN MY WIFE WAS BUYING HER GLASSES THE GENTLEMAN WAITING ON HER WAS VERY PUSHY. NO MEANS NO!!!
Mar 28, 2015
Thank you all for your friendly service!
Mar 26, 2015
I was very pleased with our visit. I would not change anything.
Mar 20, 2015
I absolutely LOVE Dr. Pathapati! She has worked with me a lot to help me wear contacts again. She's always friendly and upfront. She does everything she can to make me happy and satisfied! I have already recommended others to her.
Mar 19, 2015
The wait time was longer than usual.
Mar 19, 2015
I was impressed with the courtesy and friendliness of the entire staff. I felt as though I had been a long time patient. My husband and I both feel blessed to have Dr. Pathapati as our personal eye care doctor. She is animated, funny, informative and very thorough. I look forward to seeing her in the future.
Mar 18, 2015
My kids and I love Dr Pathapati
Mar 18, 2015
Always well taken care of.
Mar 17, 2015
My first visit there and it was great. I really enjoyed Dr. Pathapati. She was just awesome and explained everything to me great. I will definitely go back soon and recommend my friends to her.
Mar 17, 2015
This was my first time visiting you! I was beyond pleased with my experience. The staff is welcoming and beyond kind!
Mar 15, 2015
Had a great appointment !
Mar 13, 2015
I have referred many of my friends to ya'll and will continue to.
Mar 6, 2015
Dr. Pathapati is by far the best optometrist I have ever been to. Her staff are very considerate and attentive.
Mar 5, 2015
Dr. P and her staff are outstanding!!
Feb 27, 2015
Wouldn't change a thing! Dr. Pathapati is very knowledgeable and thorough and I trust her completely with the health of my eyes.
Feb 26, 2015
I verified my insurance coverage twice with your people, once on the phone before we came down and then again with your people in person before our exams. I was told both times you took our insurance. I even brought a print out of our coverage showing $10.00 co-pays for me my wife and children. After our exams your people said " O we don't take your insurance and you need to pay the full amount". I advised your office manager that her people told me before the exams twice that you take our insurance. Your extremely condensing and rude office manager then told me I should know what my insurance covers and I should have taken my family to J.C.Penny. I told her that is a good idea and took my prescriptions and left.She then called us later and said she was going to have me arrested, I laughed at her and told her to kiss my ass and good luck with that.
Feb 25, 2015
Absolutely love this office!!! Thank you guys!!
Feb 24, 2015
Everything went very well
Feb 20, 2015
Everything went very well
Feb 20, 2015
Excellent care! I love Dr. Pathapati! She is always a delight to visit with and she takes perfect care of me.
Feb 17, 2015
No changes needed. Everybody was very friendly and helpful and very professional.
Feb 16, 2015
It was a good visit. Greeted when I came in and I feel comfortable with Dr. Pathapati's decisions for my eyes.
Feb 16, 2015
Dr. Jenson was very nice, professional and explained things to me very well. The girl (blonde w/ glasses) at the front desk has AMAZING customer service. I was very impressed with how she greeted not only me but everyone that came in and left. Customer service goes a long way!
Feb 13, 2015
Just love being a patient of yours. Thanks for the care you give o Buddy, also. He feels so comfortable.
Feb 5, 2015
I've been seeing Dr Pathapati & Dr Jentzen for 10 yrs plus because they are very excellent at their jobs. The staff, the service and Dr's are always amazing that's why I trust them.
Feb 3, 2015
Front desk lady was rude, lady that called me back was rude but the guy who helped me pick glasses was helpful so was the check out lady. The doctor (Dr. Jenzten) was very nice and informative and is the only reason I'm going back.
Feb 3, 2015
Great Staff all was great I will continue my eye care here
Jan 29, 2015
This is a very efficient and well run office they are friendly yet handle business needs with care.
Jan 26, 2015
I find everyone friendly and helpful but each time I've been there the assistant that takes you back and runs the testing on you, lacks any type of personality. It would be nice if they would act as if they wanted to help you and explained what they were doing to you. Not friendly at all.
Jan 25, 2015
Every one was excellent!
Jan 21, 2015
Everyone is very professional while at the same time friendly. I am very pleased & happy that I am using for eyecare & will certainly refer.
Jan 20, 2015
This place is awesome. I finally feel like my prescription is 100% correct. Dr. Pathapati took her time to make sure everything is just right. She listened to my concerns about my previous prescription from another doctor and found a way to address them. Upon completion, Dr. Pathapati assured me that if any issues arose or if I was not 100% satisfied to just call. She is awesome!
Jan 20, 2015
I didn't have an appointment that day and they squeezed me in because of an eye problem so they could check it out and make sure it was damage. Thank you for your kindness and concern...
Jan 15, 2015
I am very pleased with my visit. All my needs and expectations were met, and I am very happy! Thank you for taking such good care of me!
Jan 15, 2015
My favorite thing about Eye Care Plus is the staff! Everyone is friendly and helpful, I value that.
Jan 14, 2015
I think Dr Pathapati is wonderful as well the entire staff.
Jan 12, 2015
Very friendly and genuine staff! Dr Jentzen was kind thorough and professional. Highly recommend EyeCare Plus!
Jan 7, 2015
From the phone call to set up an appointment to the staff helping push our car out of the parking lot due to snow, the staff impressed me with their outstanding service. They were very helpful and courteous the entire visit. They answered every question and explained every option and what they thought would be the right choice for me. I will refer others to this office and will continue using them in the future for eye care for my family.
Jan 4, 2015
It was great,everyone was so nice!
Dec 30, 2014
Everything was ok the DR nice person thank you.
Dec 26, 2014
The receptionist was awesome and very friendly! When we checked out everything was explained to us thoroughly. You have a great team! Thank you all.
Dec 24, 2014
Excellent service as always!
Dec 23, 2014
The service in your office has always been outstanding. Over the years we have seen your staff change in some departures but the service has not changed. This is the reason we have continued to drive the 70 miles to your office over the past eight years. Thank you for providing such excellent service.
Dec 23, 2014
I especially appreciated the time that Ali took to work with me on my glasses selection. He was very knowledgeable and helpful.
Dec 17, 2014
Supposed to have a follow up appointment with a dr to remove a mole next to my eye. Have not heard anything from anyone. Rod Saylor 806 674-9451
Dec 16, 2014
Dr. Pathapati is the best eye doctor in Amarillo.
Dec 16, 2014
I was very pleased that everyone took the time to explain processes at every point. Thank you, Dr. Pathapati, for asking me what I do and what my day looks like in order to get the best results for me. I appreciate that time and professionalism.
Dec 11, 2014
From the moment I walked in, I felt taken care of! Thanks!
Dec 9, 2014
This visit was the best eye appointment I've ever experienced. When I left, I had a full understanding of what I needed to solve my problem. Very caring and professional.
Dec 7, 2014
I love your friendly staff. Dr. Pathapati is a joy, so friendly. My only complaint is that my appointment was at 4:30. I was taken back the staff was kind and friendly. However, I waited an hour in the back, in a cold room, with my contacts out before I was seen.
Dec 4, 2014
Always feel comfortable there and feel free to ask questions. Jaya is very patient and easy to communicate with. Good job.? Staff is very accomodating too.
Dec 3, 2014
Jaya is super nice and informative. I appreciate all she does for me..
Dec 1, 2014
I got the email from Dr. Jaya Pathapati instead of Dr. Jentzen. Not a big deal but just a little confusing I think since he is my doctor.
Nov 23, 2014
Staff is very friendly and professional.always very helpful
Nov 22, 2014
I love Dr. Pathapati! She is one of the nicest souls I know. Great eye Dr. Never disappointed. Tina Atkins
Nov 20, 2014
Everyone was great! My husband referred me, and I will definitely be referring my friends and family to your office as well! Thank you!
Nov 18, 2014
Great woman explained everything very well looking forward to next year !
Nov 18, 2014
All of the office staff is very friendly and make you feel welcome when you walk in the door. Everyone that works with you is very thorough and explains everything to you. Got new glasses and everyone working in that department was very attentive. Candy is super! My husband, Norman, walked out and the first thing he said was "Wow! Everyone in there was so helpful - truthful - and helped make the perfect choice for your frames. Thanks everyone for making this, as always, a perfect experience!
Nov 18, 2014
Everyone is SO happy and friendly when I go in there! It's really a great place to go!
Nov 18, 2014
Besides taking over two hours for the vist the service was great.
Nov 10, 2014
Dr Pathapati is the best at finding solutions to vision problems. She takes the time to assess the problem and provide ideas beyond glasses. Love love love her.
Nov 10, 2014
I had a great experience!
Nov 9, 2014
Always great experience from start to finish
Nov 7, 2014
Your staff and doctors are always so kind, knowledgeable, and thorough!
Nov 5, 2014
I appreciate the different techniques that they are trying with me since my eyes have changed so much this year. It is greatly appreciated.
Nov 5, 2014
Awesome experience...felt like family. Found out later that my daughter already comes to your office and is just as happy as I am. Will definitely be back.
Oct 29, 2014
very good service. i would make no changes
Oct 29, 2014
Great, friendly, professional, environment.
Oct 29, 2014
Promoters were there and I enjoyed tasting all the good food being passed around. Hectic but fun!
Oct 23, 2014
I received very compassionate, competent treatment.
Oct 22, 2014
Everyone was very nice to us ...
Oct 20, 2014
EVERYBODY WAS VERY COURTEOUS, COMPASSION AND HELPFUL
Oct 19, 2014
I live in Houston but wait until I visit Amarillo to have eye exams and get glasses. I love Dr. Jensen and the great efficiency and frame selection at Eye Care Plus.
Oct 17, 2014
Nothing negative. Everyone in the office very friendly.
Oct 16, 2014
I really like Dr. Pathapati! Even when she is so BUSY, she takes the time to talk to you. The appointment never feels rushed.
Oct 16, 2014
Dr. Pathapati listens to concerns and addresses them in a honest and unbiased manner. I trust her completely with my eye health and my family's. I also love to see Darlene when we check out, its like visiting with family.
Oct 16, 2014
I could not ask for a more professional yet caring group of people
Oct 16, 2014
Our wait time was long to see Dr. Pathapati, but she gave us her full attention and was not rushed. So, it was worth the wait. We adore Dr. Pathapati, and we believe she is a wonderful doctor--the best!
Oct 15, 2014
Office staff needs to have better knowledge of insurance, were being charged more, than I normally pay.Am glad I know how my insurance works. But had great experience with the Dr.
Oct 14, 2014
Very pleased - everyone was friendly and helpful. Dr. Jentzen is very professional.
Oct 13, 2014
Awesome job to the whole staff and Dr P
Oct 3, 2014
Pathipati is a wonderful Dr. She is very thorough and explains everything to your understanding. And her sense of humor is a great plus! Would never consider using anyone else! Excellent staff as well!
Oct 2, 2014
It is always a great visit. I don't even mind the puff of air anymore and that is big for me. Thank you for always being very friendly and professional.
Sep 29, 2014
Everyone was friendly, knowable and professional. Went above what I expected.
Sep 24, 2014
Was the best eye exam I hVe had.
Sep 22, 2014
I did not find out that your office doesn't accept my vision insurance until the day of my appointment. I submitted all of my information 2 weeks in advance of my appointment with Dr Jentzen. It would have been nice to know this beforehand, but I still opted to see Dr J and purchase my glasses at your office.
Sep 20, 2014
Dr.Jentzen a beautiful person. I am grateful to be seen by his group.
Sep 19, 2014
Very impressed with Dr. And overall service.
Sep 19, 2014
Dr. Pathapati and Dr. Jentzen are both super awesome! We hated losing our wonderful Dr. Dow, but we are so thankful for his recommendation to Dr. Pathapati and Dr. Jentzen. We are just as equally thankful that the Dr.'s allowed the sweetest lady of all to come aboard with them, Yvonna! Love ya girl ! Anyway, though we have had a few issues with the ordering of Danny's contacts in the past, we both feel very blessed to have found our new forever eye care specialists.
Sep 19, 2014
everything was top notch see y'all next time
Sep 18, 2014
The staff is professional and nice. Dr Pathapati is the best optometrist I have ever been to.
Sep 18, 2014
Very surprised Amy the tech was very very rude ..argumentative...walked out of the room didn't say a wird
Sep 18, 2014
Love this evaluation report. It keeps you on your toes. So love yur office and your staff. Can't wait to get my new glasses!! Thanks again. Cathy Douglas, Alcon
Sep 18, 2014
My family loves Dr. Pathapati! She is always so great with our kids and explains what she is doing, why, and the best course of action for now as well as down the road. She is very detail oriented which I think is important and makes me more informed about my kids' eye sight and eye health in general.
Sep 18, 2014
Dr. Pathapati is very informative and a joy to visit with. The whole staff is excellent.
Sep 10, 2014
Everything was just fine.
Sep 8, 2014
The staff and doctors are so inviting. They make you feel as if you were family!
Sep 7, 2014
Staff are real friendly, and knows what they are doing. screen projection for reading and eye testing was a good method to randomize the characters
Aug 24, 2014
I would like to see some type of discount or offers on lenses to make them more affordable. With my husbands insurance his glasses are still going to cost almost $600 and for a middle class working family it is hard to come up with that kind of money all at once.
Aug 24, 2014
My appt was 10am set months in advance, was not seen until 1050. Exam took 10 minutes and was dilated. Picked glasses in 10 minutes and was back in an exam room by 1115, waited for dr until 1200 then just took clip board to clerk paid bill and departed with dilated eyes without ever seeing dr again not sure where she went. When i set an appt well in advance i expect to be seen on time and not wait 2 hours as my time is just as important as anyone elses. At this time i am not sure if i will return for a future exam
Aug 19, 2014
Eyeglass repair on the day glasses are broken...nose pieces attached etc. Bigger discounts if multiple glasses are bought on same visit.
Aug 17, 2014
My wife Brenda had her first appointment with me and she was totally impressed with tests and explanation of future needs. I am so pleased that I will not even think of other options.
Aug 17, 2014
It had a very homey feel there, I toughly enjoyed being there and felt welcomed there. I would really refer someone!
Aug 5, 2014
Excellent, very impressed.
Aug 3, 2014
I was worked in due to a new onset issue, and couldnt have had a better experience. The staff and Dr. Jentzen are always great!
Aug 2, 2014
Staff was friendly and helpful.
Jul 20, 2014
I love to come here for my exams. I just wish the frame selection was larger and more affordable. I went out of network for frames and paid 80.for frames and lenses and love my frames.
Jul 20, 2014
Totally awesome experience, I am glad I was referred there and will refer others myself ...
Jul 20, 2014
My family and I love Dr Pathapati and everyone in the office is always friendly and helpful. There was a new assistant that did some of my testing this time (sorry, don't know her name) but I really liked her.
Jul 18, 2014
I was very pleased with the information and treatment received from the doctor and her staff on my first visit to your office.
Jul 17, 2014
I was very pleased with the information and treatment received from the doctor and her staff on my first visit to your office.
Jul 17, 2014
Great appointment experience
Jul 14, 2014
the people in the office were very nuce and helpfull and Dr.Pathapati suggested things to do for my eyes that i didnt know about
Jul 13, 2014
As I said in the review section (it keeps disappearing). Everyone was great and very helpful. Was floored that after almost 2 years Dr P remembered I wanted to write a book.
Jul 3, 2014
Great experience. Everyone was helpful and cheerful. Dr P made me feel especially special!
Jul 3, 2014
Great experience. Everyone was cheerful and attentive. I always recommend you when asked.
Jul 3, 2014
Everything was just fine as always. Thanks to Dr. Jenzen and staff for all the good work.
Jun 24, 2014
I always feel that Dr. P takes her time with my family and makes sure their prescriptions are accurate and that they are comfortable with their new glasses/contacts etc. She is very easy to talk to and understand. I appreciate how Dr. P explains exactly what is going on with my kids' eyesight. The staff is also very friendly!
Jun 17, 2014
It seemed like a long wait prior to seeing the doctor: about an hour.
Jun 14, 2014
Very friendly atmosphere. Competent personnel.
Jun 14, 2014
I simply love going to our eye dr. Dr Jentzen. Such a sweet,polite and friendly dr. Everyone at dr ofc was very polite! Thank u all so much.
Jun 12, 2014
I am a repeat visitor, so most of the paperwork has already been handled and there isn't much time consuming matters.
Jun 10, 2014
I am very aware of my vision issues and was not willing to just sit around passively and I appreciated that Dr Pathapati COLLABORATED with me rather than treated me as 'just a patient'.
Jun 7, 2014
I really think the whole setup is great. I don't have a clue how you could change it to make it any better.
Jun 7, 2014
Thank you for taking such good care of me. Buddy
Jun 6, 2014
WE followed her from Sears about 9yrs ago .She takes time to listen ,She cares about the whole person not just your eyes .She is the REAL DEAL
Jun 4, 2014
Good service and friendly staff
May 28, 2014
The experience was great, as always. Dr Pathapati is awesome. The staff members who dealt with me were professional, courteous and welcoming.
May 27, 2014
AS ALWAYS THE STAFF WAS VERY PROFESSIONAL AND FRIENDLY IT IS ALWAYS A PLEASURE TO SEE DR JENTZEN HE IS ALWLAYS FRIENDLY AND VERY PATIENT
May 26, 2014
Great Team here. Everything was explained & the Dr was exceptional.
May 24, 2014
I had a great visit! Everyone was very helpful with my 3 year old, and helping me with getting his eyes checked.
May 24, 2014
Great service, excellent eye care and treatment. Dr. Pathapati is exceptional in personal patient relations and communications, medical evaluation and in explaining results of all tests.
May 23, 2014
Friendly staff. Great selection of glasses.
May 20, 2014
Dr. Pathapati and her staff, in the back, were friendly, patient and supportive. It was a pleasure meeting Dr. P. I will highly recommend her.
May 17, 2014
Dr Pathapati is a very good eye doctor. she works well with her staff and is very good with her patients.
May 10, 2014
Very pleasant visit! I wouldn't change a thing!
May 10, 2014
I can't say thank you enough. The staff and doctor were amazing and I wish all doctors were as pleasant and informative
May 9, 2014
Great service, and Dr. Pathapati is very through and explains everything.
May 9, 2014
As always it was a pleasurable visit from all involved
May 7, 2014
Very helpful and perfessional. Thx
May 6, 2014
My family has been with Jaya P. every since our first appointment with her at Sears optical and we have been with her every since then,,,she is very knowledgable, helpful and the most friendly eye dr my family has ever known, Thank you Jaya and look forward into seeing you again and again,,,,Thanks for all you do for us, we know that you care about our well being and that means everything to us from such a professional as yourself...Thanks again,,,you could not be any better than what you are to us,,,,
May 3, 2014
Great Team and Service!!!!!
May 3, 2014
trainees made the visit slower than usual, however that is not a problem, we were all there at one time!
May 3, 2014
Very friendly staff, I have been a long term patient and will be for a long time. Thank You for the great service!
May 2, 2014
Wonderful Crew. Makes one feel so comfortable and at home. Everything is explained and all options presented. So professional!
Apr 30, 2014
Everyone was very professional and so friendly!!! I felt very comfortable with each person in their expertise during the exams. Everyone from beginning to the end did an excellent job. Such a friendly environment!!!
Apr 29, 2014
Everyone was very professional and so friendly!!! I felt very comfortable with each person in their expertise during the exams. Everyone from beginning to the end did an excellent job. Such a friendly environment!!!
Apr 29, 2014
frames were a little pricey but was a great experience and really liked Dr. Jentzn
Apr 27, 2014
I always feel that I am getting the best service there. I have no complaints. Keep it up.
Apr 25, 2014
I had a wonderful experience at Eye Care Plus. The staff was very professional and courteous. The selection of glasses was wonderful. I felt very confident in the doctor and I will be returning next year.
Apr 22, 2014
Everyone was very nice and friendly. Knew what they were doing, explained everything in detail. Will definitely be going back.
Apr 21, 2014
Ali was by far the worst customer service we have ever had. He wasn't helpful nor was he through. He wasn't patient nor was he the normal fantastic service we receive. Next time we come in if we get him we will ask for someone else.
Apr 20, 2014
I felt extremely rushed, I felt too many people were involved in my exam and that it was very confusing.
Apr 16, 2014
I really enjoyed Dr. Pathapati, she showed great knowledge and professionalism and made me feel at home. The best doctor I've experienced.
Apr 12, 2014
I've been going to Dr. Pathapati for almost 12 years and she is just a consummate professional. I am lucky to have such a good optometrist and her commitment to patients is above and beyond.
Apr 10, 2014
Everyone was so nice and happy. Excellent customer service. Wish other people were as nice and friendly as they were. Nothing bad to say at all. My first eye exam in a very long time. Will tell everyone what excellent care I was given. Ty
Apr 10, 2014
I was really surprised at how friendly Mrs P was. I felt so comfortable with her. Will be glad to see her again on the 23rd.
Apr 8, 2014
We always receive very good service, guess that's why we keep returning!! :)
Apr 7, 2014
I really enjoyed my visit to your office. Excellent customer service. Don't change a thing
Apr 4, 2014
I appreciate the care that you have given my husband and me. I feel that Dr Pathapati has given us the best care possible.
Apr 3, 2014
Excellent as always. ben
Mar 28, 2014
Dr. Pathapati is the best in town! Her staff is very professional and well trained. Always willing to help you and explain what needs to be explained, anything from your procedure to the finances. Also, when Dr. Pathapati refers you to someone for a procedure that she may not offer, she sure knows how to match you up with the correct Dr. The office is spotless, the service is prompt. Couldn't ask for a better Dr. or staff. Highly recommended.
Mar 28, 2014
Love this facility. I have been going to the eye Dr since I was 5. This is the best by far.
Mar 27, 2014
Great place to have your eyes check and to buy glasses
Mar 26, 2014
Dr. Pathapati is the best. I would recommend her to anyone looking for quality eye care.
Mar 25, 2014
I always love Dr. Jentzen, he is intelligent, thorough, and fast. I had to leave my previous apt before seeing the Dr because I had waited an unusual amount of time and had to pick up my kids by 5:30. I knew that wasn't a normal occurence and I wasn't too upset. However, I greatly appreciated the handwritten apology and gift card that came in the mail a few days later. I know that you value my time and keeping me as a patient. I look forward to many more years of eye care with EyeCare Plus.
Mar 25, 2014
Excellent as always. Extremely professional. Outstanding selection.
Mar 22, 2014
Excellent ... My eye doctor was very sweet made my daughter and I feel really welcome! I will be back
Mar 22, 2014
Dr. Pathapati is such a good Dr. She answers all question with a smile. Even if she has to answer them more than once. She gives you her utmost attention, never leaves you hanging while she checks on other patients. She is very compassionate about her practice and patients. She gives smiley faces, even if you are 58 :-)
Mar 22, 2014
Every time I go in, I am treated with respect by everyone. All the staff are so friendly from the person at the front desk ho checks you in to the one that checks you out. Dr. Pathapati has been my Eye Dr. for several years. I recommend her to my friends and family any time they ask if I know of a good Optometrist. Excellent service!
Mar 21, 2014
Yes it was wonderful! I felt like an "real" patient and not cattle being herded through to finish the allotted number for that day. Dr. Pathapati really took the time to listen to me and my eye care needs.
Mar 21, 2014
My visit was great as usual!
Mar 21, 2014
My experience was excellent.
Mar 16, 2014
Very good!! I was very pleased and impressed with the professional treatment I received. Lonnie Richardson
Mar 12, 2014
Had absolutely no problems. My only problem is the cost but that isn't your fault everything is just too expensive.
Mar 12, 2014
Very professional Dr. and staff. A very pleasant experience, that was not expected. I will tell all my friends and family.
Mar 9, 2014
I was very pleased,people very friendly,dr explained things very well and didn't feel rushed.
Mar 8, 2014
Had a great time with Dr. Jentzen. He was very helpful in helping me explain my situation (debris in my eye-- I thought I had an infection), and carefully attended to my needs. This was my first visit, and I have a new OD. Thanks!
Mar 8, 2014
Extremely friendly staff very informative of process and large selection of eye wear frames.
Mar 5, 2014
Great experience! I know you all really care about your patients
Mar 3, 2014
Everyone was very kind and prompt on their services. Thank you .
Mar 3, 2014
Awesome staff..great Dr..Hubby was impressed as well & will schedule a visit when he needs..
Mar 3, 2014
Best doctors office we have been too. Staff and docs are friendly which is rare. I appreciate this office very much. It's nice to have no stress, easy exams. Thank you all. I highly recommend this office to anyone who needs good, professional care
Mar 3, 2014
My visit was amazing. I've never been in an office where everyone including the doc was very plesent. Wonderful visit staff and Dr. Pathapati were great will be back and will refer. Thank yall
Feb 23, 2014
The staff is very professional and answers any questions in an easy to understand way.
Feb 23, 2014
The wait shouldnt have been as long and there were no financial options other than pay before the glasses are made
Feb 21, 2014
Reply
Great visit with such a friendly staff.
Feb 18, 2014
Everyone in the office always treats me in a professional manner and is willing to assist me in whatever way possible. I have dealt with Amy more than the other techs and she is wonderful - very easy to talk to and work with. Dr. Pathapati is one of the most caring and compassionate doctors I have ever met and continues to work diligently on finding a solution to my vision problems. She is such a positive person. She is awesome!
Feb 14, 2014
The doctors are great!! The optical staff not so hot. I called back to talk to Whitney on my lens situation and she informed me that they could not do the work in house due to my insurance. I contacted my insurance and they said they would allow this. I called back and talked to Angie and she informed me that I wold not receive the same discounts by doing this. I called VSP back and they said they would call Angie. That was Wednesday. Today is Friday. I called VSP and they left 2 messages for her and have not heard back from her. This morning I left a message for Angie and have not received a call yet. Not much service at all!!
Feb 14, 2014
The only thing I wish (but understand) is that you would start accepting Blue Vision/ Davis insurance for glasses. Other than that everything was perfect.
Feb 11, 2014
Dr. Pathapati always seems to enjoy her job. That is nice to "see". It is also nice to have a smiling face and a pleasant attitude from the person that checks me out. I did receive that also. Thank you very much.
Feb 10, 2014
Every thing was great as always, I believe the staff is the best in Amarillo at any Doctors office.
Feb 10, 2014
Very happy with my visits with Dr Pathapati and staff they all make you feel special.
Dec 14, 2013
Would be nice if the eye glass technician was more willing to help with trying on your glasses. would be able to show me what might look good on me or not. He didn't do any of that!!! Miss the one lady technician that was great at being very helpful with that and then new what she was doing with all the financial eye care and i didnt have to wait 30 to 40 min. before it was all finished because he didnt know what he was doing?!?! Would of been helpful if he WAS in TRAINING, that, that was said first thing then i would of understood more but it was not brought up that he was a NEW employee in training? That is why i decided to skip getting new frames. would of done so if i felt comfortable enough that he new what he was doing and i would of felt more confident in ordering new frames then
Dec 14, 2013
Reply
Don't change a thing. Everyone was so nice And I can't wait to come back
Dec 14, 2013
Excellent service, warm and friendly staff. Thank you for your good work.
Dec 11, 2013
Everyone was very helpful
Dec 10, 2013
I was not asked and I did not indicate that I might be interested in financial options. Examples of lens materials might be helpful.
Dec 5, 2013
I had an unusual situation. Dr. P kept searching until she found the answer!
Dec 2, 2013
I was pleased with everything. The selection of frames was very good and I was helped with selection.
Dec 1, 2013
Jaya is Great. Thank Ya'll
Nov 25, 2013
All a ok. Always a great visit!
Nov 19, 2013
We loved Dr. Pathapati and how well she took care of us during our visit! So glad we got good recommendations from our friends and family to come here!
Nov 18, 2013
Everything was wonderful! Thank you!
Nov 17, 2013
Very friendly staff Very professional Good overall experience
Nov 16, 2013
everybody was nice and knoledgeable
Nov 16, 2013
Every thing from eye's health to my financial options are clearly explained.
Nov 12, 2013
We had to wait a while for the Dr. I was told thst the Dr. Did not know she had any patients. When she did finally come she was very nice as usual. We love going to her.
Nov 9, 2013
I did call later to get my PD reading but evidently it was not listed in my file for the receptionist to give to me. She checked further and could not find this for me. I know it should be available ??
Nov 9, 2013
I don't think that anything needs to be changed. I enjoyed my time there and me and my family will be back next year.
Nov 6, 2013
Staff was respectful of my time, courteous, professional and knowledgable. Looking forward to a long relationship. Thanks for a great experience.
Nov 5, 2013
I always get amazing service! Keep up the good work!
Nov 5, 2013
Everyone was friendly and it was an easy, comfortable experience! Will be going back in the future
Nov 2, 2013
Everyone was very pleasant and helpful since I was new to town and didn't have all of my information. My eyes feel very good today.
Oct 30, 2013
I am always greeted as soon as I walk in the door; the women that work there are always very pleasant, sympathic to my needs and the Dr. is amazing! She always, always, greets you with a smile! She is very encouraging if you are having problems with your eyes and explains everything the way I can understand exactly what she is saying and also what she is doing or going to do. I am very pleased with everyone there! Staff is very friendly, caring and never makes you feel like they are in a hurry. I would and have recommended you all to several - my husband and one of my granddaughers are now patients there also. My daughter and other granddaughter will soon be patients there also. Thank You!
Oct 29, 2013
I really like going to Eye Care Plus.
Oct 28, 2013
I felt very special and important! Thank you!
Oct 25, 2013
Dr. Jaya has improved my quality of life by giving me the best eye care available. Just keep doing what your doing. No complaints here. Thank you
Oct 19, 2013
The professionalism of Dr. Pathapati is outstanding and her ability to teach is greatly appreciated.
Oct 18, 2013
Learned things about my eyes I had never been told before!
Oct 18, 2013
I have been coming to Eye Care Plus for many years because their service is timely and efficient and the friendly staff.
Oct 18, 2013
yes it is a very excelant service thank u very much for service
Oct 16, 2013
The staff has always been friendly and helpful. We wouldn't go any where else.
Oct 14, 2013
I appreciate: 1. Focus on EDUCATION and PREVENTION. 2. Individual assessment of my needs. (Did not treat me like an old woman)
Oct 10, 2013
The service was amazing! I wouldn't change a thing, just keep doing what your team is doing! Very impressed! Thank You all!
Oct 10, 2013
There honestly isn't anything I feel you should change! Thank you! -Heather Conkle
Oct 9, 2013
I was very satified with ALL....I frequently refer family and friends.
Oct 3, 2013
Every one was so concerned and helpful to everyone that can into the office everyone took their time to make sure everyone was waited on and they were very intelligent in what they were doing a great experience. Dr, Pathapati was so caring for my eyes I just can't say enough of how EVERYONE was caring for me.
Oct 2, 2013
Thank Thank Thank You!!! I can see better now than I ever have!!!! I tell everyone I know that you are the BEST Eye Doctor!!! I tell everyone to go and see "Mrs." Dr. Pathapati!!!
Oct 1, 2013
I have always enjoyed my visits. Dr Pathapati is very knowledgable and I feel confident about the vision care I receive in her office. She takes the time to make sure I understand all of my results and is excited to share her knowledge in a way that I can understand. The staff is personable and they are eager to assist with your needs. Thanks for all you do! -|- BLESSING. R. Heredia
Oct 1, 2013
I always love coming to see Dr Jentzen and his crew!
Oct 1, 2013
All of my needs were met. I con't think of anything that you could change.
Sep 26, 2013
Friendly, great staff and awesome doctors!
Sep 20, 2013
very friendly and efficient. Very modern equipment and technology.
Sep 13, 2013
I was late so my appointment ran a little late as well. My time with Dr Pathapati was great, she is the best eye doctor and physician I have ever seen. Thank You!!!!!
Sep 12, 2013
I've never been to a better Doctor
Sep 3, 2013
Dr.and staff super nice. Dr. Pathapati takes her time to listen and explain everything. She's so caring and compassionate. I will deffinetly refer friends and family to her.
Aug 29, 2013
Pleasant experience....will definitely come back. Would recommend without hesitation!
Aug 27, 2013
More selection of frames for women. :)
Aug 27, 2013
always pleased with my appt
Aug 22, 2013
i think it would be good to explain the contact fitting/exam fee is seperate from your contact eye exam and the cost of that difference.
Aug 22, 2013
Everyone was professional and so nice.
Aug 21, 2013
No suggestions - it's five star now!
Aug 21, 2013
Enjoyed the visit. Everything went well and took care of my need.
Aug 20, 2013
I have never had an Eye doctor as nice and accommodating as Dr. Jaya Patapati. she is funny and at the same time serious about her work and very informative. She makes you feel like she cares for you and your well being.
Aug 17, 2013
Dr. P is wonderful. We love her! And Travis was so sweet and helpful when helping my 12 year old pick out frames.
Aug 15, 2013
This office has the friendliest staff and Doctors. I have been to Dr. Jentzen twice and absolutely love him. He takes time to talk to you to make sure you understand what is going on. He takes the time to figure out what is going on, instead of just checking your eyes writting a perscription and then moving on down the line. I went to a different doctor for my yearly exam and had trouble with the contacts (many different brands tried), and was just blown off. No attempt to try to find out why. When I went in to see Dr. Jentzen for some blurry vision, eye pain, and headaches, he ran tests to figure out what was happening. This office has state of the art technology that was amazing to see how it worked. I have highly recommended Eye Care Plus to several people and will continue to do so. My mother recommended Eye Care Plus and I am so glad that I made the appointment. I will not ever go to another Dr. outside of Eye Care Plus again. Friendly and great care is hard to come by anymore.
Aug 14, 2013
I've never been able to comfortably wear contacts. Dr. Pathapati did not give up on finding me a comfortable contact lens! I finally can wear contacts all day every day! Thanks <3
Aug 9, 2013
Very impressed in how we were treated and the service that was provided. Will definitely be using y'all as our doctor and have already recommended y'all to family.
Aug 6, 2013
Keep it up. It was a great experience. Dr. Jaya made me feel so comfortable.
Aug 6, 2013
I always look forward to my annual eye exam. The team at Eye Care Plus is always so friendly and helpful. Things are always explained to me in a way that is easy to understand. I always recommend anyone I talk to to go to Eye Care Plus
Aug 4, 2013
The staff is always friendly and knowledgeable, and Dr. P is awesome!
Aug 4, 2013
Very professional friendly staff. Great selection of glasses. Nice facility .
Aug 3, 2013
I had a very pleasant visit. The office is very nice and the staff and doctor are absolutely wonderful. Highly recommended.
Jul 30, 2013
Excellent appointment. Extremely informative, visit was nothing short of outstanding.
Jul 27, 2013
Don't know of anything you could change... I was very satisfied with my appt! Dr Jensen goes out of his way to make sure you understand everything! He's a great doctor!
Jul 24, 2013
We like the team & service we receive at Eye Care Plus. Even though it is in a "big city," ( we are from a very small town) it feels like home.
Jul 24, 2013
I was so impressed I will be coming be. Dr Jentzen was amazing! He took time and explained everything to me. And the staff was very friendly and helped out greatly.
Jul 22, 2013
Thank you for another great experience!
Jul 17, 2013
Dr. Pathapati is by far the most personable and professional doctor I have met. She exuded energy and yet never made me feel as if she did not have time to explain in detail the condition of my eyes. I even commented to Dr. Pathapati during the exam, that she has the heart of a teacher, so passionate about her subject and so willing to share what she knows. And to this teacher, that quality means everything! I wouldn't change a thing about the team and services provided. They all excel at what they do. Thank you for such a positive experience.
Jul 13, 2013
First-class check-up and treatment. Kindest doctors and technicians to attend the patient. What more could one ask for? Keep up the excellent work you are doing. Thanks a lot to you all. Munaf Damluji.
Jul 13, 2013
Dr. Pathapati and her staff is AWESOME. Love the excellent patient care and the staff does an outstanding job of relaying instructions.
Jul 12, 2013
Don't change a thing! A very pleasant experience as always! Thank you to Dr. Pathapati for another informative & wonderful visit! Kevin & Lori Audrain
Jul 11, 2013
Dr. Jentzen is great. He always takes time to understand your situation and eye care needs. Genuinely cares about his patients and works to ensure the best eye care available.
Jul 9, 2013
Wonderful service. Everyone was friendly, attentive and kind. Kandy always adjusts my glasses perfectly!
Jul 8, 2013
There wasn't anything I disliked. Dr. Pathapati even recognized my mother by my last name. She has been seeing my kid for a while now. We all love coming there.
Jul 4, 2013
Nurses and : Dr. P. are wonderful and caring.
Jul 2, 2013
Loved your office and the staff! Great experience as a new patient!
Jul 2, 2013
Dr. Pathapati is great! She's my favorite Dr. I visit!
Jul 2, 2013
Everyone I spoke to in Eye Care Plus was courteous, prompt and professional. Travis in the optical department took extra time to explain the improvements in Transistions lenses to me, he even went outside to show me how quickly his transition lenses changed and then how they returned to clear. Overall this was one of the most pleasant eye exams I have ever had and I have been getting eye exams for 46 years.
Jul 1, 2013
I had a very good experience at Eye Care Plus. I was treated graciously and everything was explained well to me. The staff was patient and kind.
Jun 30, 2013
Savannah is my daughter and I was very impressed with how thorough Dr. Jentzen was with her eye exam. Everyone was friendly and courteous. Travis even made it fun for her to find just the right pair of glasses, giving her all the time she needed and never trying to rush her. Service is exceptional and I recommend Eye Care Plus to everyone!
Jun 11, 2013
Each time I visit I am treated like a friend instead of a patient. Dr. Pathapati guides my eye treatment with thoughtful care and suggests the best care with professional knowledge and compassion. I always leave your office with a smile on my face knowing each person there gave me their best.
Jun 8, 2013
I am well pleased with the staff and Dr.Jentzen. Very professional.
Jun 5, 2013
I couldn't have been happier with the service i received. I'm so excited that i get to wear contacts again! Loved Dr. Pathapati and all the staff. Everyone was so friendly. Thanks!
Jun 3, 2013
It was a great visit and the Dr took lost of time to talk to me about my eyes. I would recommend them as eye Dr's.
Jun 3, 2013
Would like to obtain glasses same day.
Jun 1, 2013
Would love to be able to obtain same day glasses as we are from out of town/State.
Jun 1, 2013
I was very pleased with my visit. I would most definately return for future visits.
May 28, 2013
Great experience as usual :)
May 25, 2013
I was very pleased with everything. I was a little upset about my exam, but it was no-ones fault. I went in for a lens change, but found out it was a cataract problem instead. Dr. Pathapatti was great. In fact she was very kind to me about this subject. Although I can't possibly have eye surgery at this time, I will have to wait, and I am sure having trouble seeing, which is not the drs. fault. Thanks for everything~~~~~~~~
May 24, 2013
Great first-time visit for me. I was impressed with your entire staff and appreciate the special treatment you offered.
May 24, 2013
The staff in the lobby were having a slight disagreement. Not a big deal to me but probably not good to have those conversations in public.
May 22, 2013
I reaiiy like the Dr. and all the staff.
May 22, 2013
The wait time after getting called back to a room is a bit excessive. Total appointment time was over one hour.
May 21, 2013
It was a good visit as usual.
May 19, 2013
The girl that did all the test made me feel uneasy. Loved the doctor.
May 18, 2013
THE OFFICE WAS NICE DR. JAYA WAS VERY THOROUGH IN HER EXAM AND EXPLAINED EVERYTHING....EYEGLASS TECHS WERE VERY HELPFUL!!
May 17, 2013
I won't change anything. staff was very professional
May 10, 2013
One auto exam tested right eye twice .. I had to tell tech that the left eye was not tested When trying on new contacts helper tech almost threw away left contact - rushed - wasn't allowed time to put in new contacts . . May have been new adjustment. I was going to a new room then was turned around ... So test was never completed because someone was in that room . Just felt like the tech needed more help to get exam complete . Over all just felt not completed Timely or thoural . Other then that everyone was great -
May 9, 2013
This was my first visit and I have to say I can't find a thing that I would change I had a wonderful experience keep up the good work!!
May 8, 2013
Was very pleased with my visit. Everyone made me feel very importent, cared in everything they did. A very plesent visit.
May 8, 2013
I can think of nothing you should change
May 7, 2013
It was an excellent experience.
May 7, 2013
My visit was great. Dr. Pathapati is a fantastic Doctor and we are blessed to have her. Travis was also great to work with. Not pushy at all and very knowledgeable about the product. We will recommend you to our family and friends. Thank you, Paula Baca
May 5, 2013
Very please with my eye exam.
May 3, 2013
Was very impressed with the up todate equipment for various types of testing that could be done and the professionalism of the entire staff. Well done you'll have this patient for life and more family members who will need your services. Thank you
May 3, 2013
DR. JENTZEN & THE STAFF ARE WONDERFUL. I HAVE REFERED FRIENDS & CO-WORKERS TO YOUR OFFICE.
May 3, 2013
Everyone is very friendly, courteous, professional, and knowledgeable! Dr. Pathapati is very patient in her efforts to get the prescription that will benefit the patient as much as is possible, and I often mention Eye Care Plus to anyone searching for excellence in eye care.
May 3, 2013
will be taking my husband real soon was very pleased with the service
May 3, 2013
Everything was excellent and we really enjoy coming to see you for our eye exams. Don't change anything.
May 2, 2013
I thought the cost for the coating on my lenses was overpriced so I did not get it but that is the medical industry at work, not my Eye Care Plus office. The people there are SUPER and the professionalism and techniques are unmatched. Thanks so much.
May 2, 2013
I think everyone was great. It's a nice place to go and know your eyes are being taken care of.
May 1, 2013
Your employees went out of their way to make sure what by vision benefits were and get me the best price possible on my glasses. The back office personnel were professional, efficient and personable. Dr Jentzen was informative, thorough , and made me feel very comfortable. I just can't imagine that i will go anywhere else now that I've found this office. Thank you for a wonderful experience.
May 1, 2013
My visit was excellent. i was very impressed with Dr. Pathapati and the way she explaned everything in detail. Dr. Pathapati was very friendly and cordial!! 5-star !!!
May 1, 2013
very please with Eye Care Plus.
Apr 22, 2013
Lacking recommendations or issues to review.
Apr 22, 2013
Very pleasant visit. Courteous and knowledgeable staff.
Apr 20, 2013
Everyone in the office was friendly and informative.
Apr 19, 2013
Everybody I contacted was very nice, efficient and professional. They explained everything very clearly. Their sense of humor made you happy. I'd like to come back someday.
Apr 18, 2013
Treated well & in a timely manner
Apr 16, 2013
Excellent service and a real sense of caring make visits a great exsperience.
Apr 15, 2013
Love the office staff and the dr, never too busy to help and answer questions
Apr 15, 2013
Dr. Pathapati, said I would get a video about glaucoma on my email. I have not received it. I appreciate the wonderfull service.
Apr 13, 2013
Very satisfied, great service and very friendly. Would recommend for any age.
Apr 12, 2013
Very satisfied, great place to take your child and/or family. .
Apr 12, 2013
Very satisfied, worked well with my child and made her comfortable during the exam
Apr 12, 2013
The staff are all very kind and professional. We always leave with our questions answered and have been happy and treated well each time we have visited.
Apr 12, 2013
I have no complaints about the service we received. Everyone was so pleasant and understanding. The Dr. explained so much to us.
Apr 11, 2013
Great atmosphere and the whole family loves Dr. Jentzen!!!!!
Apr 10, 2013
My visit was excellent. Dr. Jentzen did an excellent job working with me to find a vision solution that will work for me.
Apr 9, 2013
As always, everyone at eye Care Plus were wonderful. I did not have to wait long to be seen. The young lady that first took care of me explained all the procedures as to make me feel relaxed. Dr. Pathapati was so kind to explained what corrections were needed. So after a while, I was ready to be fitted with a new len.
Apr 6, 2013
We had an amazing experience!
Apr 6, 2013
Everyone is awesome!! Wiling to help with anything and the time they take to explain everything is so helpful!! I recommend everyone that needs eye care to try this place, you will be super satified!
Apr 5, 2013
Every thing was great. Dr. Jentsen was great in explaining everything he was doing to me. The staff was all nice. I was helped in selecting a new pair of frames. Really enjoyed my experience here.
Apr 3, 2013
Nice to see people communicating/treating me on a personal level instead of being treated as a number!
Mar 26, 2013
This was a great visit. Dr. Pathapati is interested in her patients and completely professorial . Dr. Pathapati explained why my eyes are working the way they are. She then provided solutions to help manage my eye health. Great experience. Thanks
Mar 23, 2013
Everyone is super sweet!!!
Mar 21, 2013
Dr Jentzen and all staff are excellent. We had a different staff person this time for our workup - she was great.
Mar 20, 2013
Very pleasant environment
Mar 14, 2013
Very pleased. Made me realize I haven't gotten very good care in the other places I've been.
Mar 9, 2013
I love Dr JETZEN he is so nice n he explained every test to me Very well that I understood Thank u for never disappointing me C u in six months
Mar 9, 2013
For the very best eye care, get your appointment today.
Mar 8, 2013
I just think the Dr. is precious and Kandy treated me just like I was family....loved her too!!!!!
Mar 7, 2013
excellent service. So glad Doc. Jentzen is back on our insurance. yay!!!!
Mar 3, 2013
Evertime I have came to the clinic I have been greet very professionally and with courteous .
Mar 2, 2013
I was very pleased with the exam and the dr. gave me some information on macular and was excited that So far I don't have any so far. Kaye helped me pick out my glasses and she was most helpful. Overall, I will definity come back next year.
Mar 2, 2013
I liked your place and how they treated me and my arrival
Feb 18, 2013
Amy, and Lindsey were very nice, and explanatory about the exam as it went. Dr. Jentzen was very thorough and quick. I love Eye Care Plus
Feb 14, 2013
Other than the long wait, we were very satisfied with our visit.
Feb 11, 2013
I forgot to make a 6 month follow-up.
Feb 10, 2013
Employees were very nice.
Feb 8, 2013
Very thorough and professional.
Feb 8, 2013
Always great experience.Highly recommend to others.!
Feb 6, 2013
I was very pleased with my visit. All detail were explained. I felt very informed. A follow up call was also made to confirm everything was going as planned.
Feb 6, 2013
Most optical shops offer specials, ie, buy one, get one half off.
Feb 6, 2013
Dr Jentzen and his staff are very friendly and professional
Feb 6, 2013
I was treated with lots of professionalism. Over all experience was absolutely wonderful.
Feb 5, 2013
the only bad point was the wait of a extra 20 min i dont like to be given a appiontment time and then have to wait a extra 20 mins
Feb 1, 2013
Every time we come, we say hello and goodbye. Front staff is never self initiated to be friendly or helpful. The back and tech staff are quite the opposite and very helpful. We actually were warned about this from the several people who referred us. They all said, "make it past the front you will live it!" sad, but very accurate.
Feb 1, 2013
Everyone was so sweet and helpful
Jan 31, 2013
Very pleasant appointment Informed me of insurance discount plan I was not aware of Impressed with doctor and all personal
Jan 29, 2013
Everything went well and was explained to my satisfaction
Jan 28, 2013
Excellent and quality customer service from the time I walked through the door until I left. THANK YOU!
Jan 26, 2013
Great visit! The staff and Dr. Jaya are wonderful! I could not ask for more.
Jan 25, 2013
Dr. Jensen was very thorough during my exam. He explained all the tests and invited me to participate in vision care options. The staff was very helpful and answered all my questions as I selected my new frames and lens.
Jan 20, 2013
Doctor Jensen was very thorough during my exam. He explained all tests and gave me an opportunity to participate in decisions regarding my vision care options. i am always pleased with my experience with Dr. Jensen and the staff at Eye Care Plus when I am selecting my frames. they explain all my lens options and answer all my questions.
Jan 20, 2013
I was very happy with my visit with Dr. Pathapati and while very knowledgeable she was also very friendly and helpful.
Jan 19, 2013
I love Dr. Pathapati! She does a great job explaining every thing. The staff is fabulous as well! Everyone in the office is very friendly!
Jan 18, 2013
I was to receive a link to a video about cataracts from Dr.Pathapati.
Jan 15, 2013
Great visit! You guys are very attentive to patients' needs and are very kind.
Jan 12, 2013
Fast, thorough, and efficient.
Jan 12, 2013
Our family has been seeing Dr. Jentzen for several years. He is always friendly and professional. The staff are courteous and knowledgeable. Highly recommended!
Jan 12, 2013
Thank you all so much for being amazing. It is so rare to find an office that takes the time to make sure the patient is comfortable and truly happy with contacts/glasses. I appreciate your kindness and your patience more than you can imagine!!!
Jan 11, 2013
The girl in the back said the eztra eye test was part of the exam & I Ask about the charges! I was told the fee was going to be $37.00 when I arrived!
Jan 10, 2013
Everyone was friendly, thorough, and competent. I can not ask for more.
Jan 9, 2013
Staff was friendly and efficient. Dr. Jentzen was very kind and professional.
Jan 9, 2013
I was very grateful that the office was able to work me in the day after I called since it was almost the end of the yr.and I had already met my deduct. !
Dec 29, 2012
We are both very pleased with the care we get.
Dec 28, 2012
Wonderful staff and Dr. Pathapati is excellent!
Dec 18, 2012
Love the information I get from Dr. Jantzen but honestly I can't afford to buy my glasses from your botique. Just my finicial shortfall.
Dec 16, 2012
Glad that i can go back to readjust my contacts.
Dec 12, 2012
Your staff was just great! It is a pleasure coming into your office....all smiles....friendly greetings...you all seem like old friends. Thanks for a great experience!!
Dec 12, 2012
I wasn't aware that there were different ways to bill the appointment such as a medical appointment and that I would need a referral.
Dec 12, 2012
The staff helped me pick out a new pair of glasses and explained my options with my insurance. They were all absolutely wonderful
Dec 9, 2012
I recommend you to all of my friends and family. My daughter has starting using you, and is as impressed as I am. Other extended family members have said they will be trying you, too. I am extremely pleased with the professionalism, friendliness, and services found at Eye Care Plus.
Dec 8, 2012
This has been the best eye doctor experience I have ever had! Thank you for being so friendly and making me feel better!
Dec 7, 2012
Didn't know I was not seeing my doc
Dec 6, 2012
it is very professionally done
Dec 1, 2012
When I called and made app. I was told my co-pay on my plan VSP would be $20.00 which it had always been that for 4 yrs. everywhere else, but when I went to pay out I was told of all the new patient charges, contact lens exam, eyeglass checkup, and office visit and the charges for me then were $75.25 and none of this whatsoever was explained on phone for appointment.Although I was very pleased with Dr Pathapati & her exam I probally would not have came over there had I known all the charges. And I was not examined for glasses, she just checked old glasses for current prescription in them. So I could not see where it was $37.00 for glasses exam and $20.00 for office visit. What was $191.00, 65.00 and all that for? So I think all of this should have been explained before hand. Thank you, Wyvonne Fly
Nov 29, 2012
Amazing staff. Very professional. Great selection of eyewear. I will recommend your business to all of my family & friends. Thank you for the great care!!
Nov 29, 2012
Dr Pathapati is very personal and explains things to where you understand. I would like for her to continue to be my doctor for all my future visits.
Nov 5, 2012
Though this was my first visit, after 30 yrs w/the same Dr in Georgia...I felt like I was being treated as a long time patient...like family. You should congratulate yourselves on your excellent service!
Nov 5, 2012
Change nothing, you all were great!
Nov 4, 2012
I am very comfortable trusting my children's eye health to Dr. P! She is wonderful as well as the entire staff!
Nov 3, 2012
Overall this is the best eye doctor I have ever used.
Nov 1, 2012
Every one is friendly and helpful. I would not change anything. Keep up the great service. Thank you!
Nov 1, 2012
Everyone one was very helpful and had great customer service!
Oct 31, 2012
Great service, very nice team.
Oct 25, 2012
I wish you still carried the Roberto Cavalli Glasses. I had purchased a pair back in 2007 and loved the frames; haven't been able to find any like it since. Other than that my visit was very informative and positive.
Oct 23, 2012
always a great experience.....
Oct 23, 2012
Everyone was very friendly and personable, and I was so surprised my glasses were ready the same day. Great job everybody!
Oct 18, 2012
I was in an out within 30 minutes. They assessed my situation with my eyes and were able to give me samples so I didn't have to pay.
Oct 16, 2012
Dr Pathapati is one of the best eye doctors in Amarillo!
Oct 15, 2012
The only thing I would like to see would be more options from mens frames. I did find some that I like and am happy with but I'd like to see some more options for men.
Oct 12, 2012
The service was good and everything was explained.
Oct 11, 2012
The glasses services need to be friendly,more helpful and polite ...
Oct 10, 2012
I love Eye Care and Dr. Pathapati- she takes the time to explain my eye care and my options that may be available for me. I am treated with respect and she is the expert,however she does talk down to me,like some in the health care profession. I feel that I matter to her and she cares about my well being. Lovely lady!
Oct 8, 2012
Was Great!! Informative and helpful!!!
Oct 8, 2012
Dr p was awesome as always
Oct 8, 2012
Dr. P. was friendly and knowledgeable . She explained everything as she went . They were even able to use my old frames which were still good!!
Sep 29, 2012
Your customer service is outstanding and your staff is wonderful. Thank you for a great experience.
Sep 28, 2012
The visit went very well. Dr.Pathapati was very nice and friendly. My husband, my older daughter and myself already see her. This is my younger one's first visit with Dr. Pathapati. She is one of the best doctors and human being I know. Thanks. Kranthi
Sep 27, 2012
Best Service Ever And i will tell EVERBODY
Sep 26, 2012
Very good service as usual. Excellent staff
Sep 23, 2012
I have had many different optometrists throughout my entire life. I can truthfully say that since coming to you, I have had the best care ever. Dr. Jaya's knowledge and care for my eye condition has changed my life. Thank all of you for all you do.
Sep 22, 2012
The only thing i didnt like was the wait in the room waiting on the Dr.felt like they forgot about me.But isnt that a Dr office.
Sep 21, 2012
Probably the most pleasant eye Dr I've ever met!
Sep 21, 2012
People were good. Dr Jaya was excellent.
Sep 21, 2012
Saryah loves everyone at EyeCare Plus!!!!
Sep 20, 2012
Thanks for the courteous service. Top notch, professional.
Sep 19, 2012
Excellent service! It was a wonderful experience
Sep 19, 2012
Great place to go. Everyone is so helpful and friendly!
Sep 14, 2012
Dr. Pathapati is a wonderful doctor, I have recomended her to my co-workers as well as family members.
Sep 14, 2012
Everyone was so helpful and kind. Put at ease right away which is a good thing for someone new to your practice. I didn't meet one person that didn't greet me with a kind word and smile. Mr. Looney - you are such a patient and nice person. I really enjoyed your help, your honesty about different frames and friendliness. You weren't making a "sale"; you were helping and showing different options. Thank You! I have never been to an optometrist that explained things so well and wanting to make sure everything she said was in terms that were able to be understood by her patient! Thank You!
Sep 11, 2012
I am very impressed with the up-to-date technology and knowledge/thoroughness of the entire staff. Everyone is friendly and most helpful.
Sep 11, 2012
Everyone was very friendly and helpful.
Sep 8, 2012
From the reception desk through to "pay-out," every one was very friendly, polite, and helpful. My visit was a good experience.
Sep 8, 2012
The doctor was suppose to give me info on fish oil pills (What brand and where to get them) and did not and she was also going to set up an appointment to check an issue with one of my eyes for a few weeks out and did not.
Sep 6, 2012
I would have appreciated if I would have been told that my contact lens fitting was not going to be covered by my VSP insurance, instead I had a 55.00 suprise at the check out counter.
Sep 6, 2012
It's not anything that can be changed. It's the price of everything.
Sep 5, 2012
I took my 5yr old son and he felt very comfortable. for that im satisfied.
Sep 5, 2012
We were not offered any financing,were told glasses had to be paid for before they were ordered.
Sep 2, 2012
I couldn't have been more impressed with my visit. It is for rare, in today's marketplace, to see an all-out effort to satisfy customers. I saw it first hand at my visit. Absolutely everyone I came in contact with, greeted me with a warm smile and a genuine interest in taking care of me. Not only this, but I personally witnessed all of the other clients being treated the same way. Dr. Pathapadi was terrefic. You should be very proud of yourselves for putting such an obvious priority on creating such a great culture. Please continue what you are doing and you have a customer for life.
Sep 1, 2012
I felt the staff who I worked with were invested in the company and really cared that I receive the best possible service. Thank you!
Aug 26, 2012
We loved our visit!!!! The staff was wonderful!!!
Aug 24, 2012
Dr. Pathapati was an absolute joy and I look forward to seeing her again.
Aug 23, 2012
This was my first appointment, I was very impressed with everyone and with the high quality of care.
Aug 21, 2012
Very friendly and professional. Great atmosphere with evidence everywhere of a well equipped facility. I've never experienced this great level of eye service elsewhere. The challenge might be to keep up this over time...
Aug 19, 2012
Staff and Dr. Pathapati was A+++++ as always!!!
Aug 16, 2012
Great personnel, very personable care.
Aug 15, 2012
Everyone was very friendly and even helped in the process picking out the right pair of glasses. The last place I went to didn't help picking them out. I was impressed by the help.
Aug 14, 2012
Fantastic service. Would recommend to anyone.
Aug 12, 2012
You're not rushed through like a number!
Aug 4, 2012
the people were very awesome! friendly, and helpful. loved Dr Janzen too!
Aug 3, 2012