DuPage Immediate Care

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Reviews

StarStarStarStarStar It was a nice environment and took care of my ... —    (Patient since 2020)

It was a nice environment and took care of my daughter nurses where all respectful and professional I would definitely recommend this place to my family


StarStarStarStarStar THE BEST , SAFEST , FRIENDLIEST CARE ANY WHERE... —    (Patient since 2020)

THE BEST , SAFEST , FRIENDLIEST CARE ANY WHERE I LOVE GOING HERE TO SEE THE DOCTORS THEY ARE THE BEST, THE RECEPTIONIST IS AWESOME. WOULD RECOMMEND THIS PLACE TO ANY ONE THANK YOU SO MUCH


StarStarNo StarNo StarNo Star I do not feel the doctor listened to me and jus... —    (Patient since 2020)

I do not feel the doctor listened to me and just rushed me out. I had to go to the emergency room later that night and the nurses and staff there said they were shocked at how poorly the doctor handled my situation.


StarStarStarNo StarNo Star Doctor did not wear a mask! —    (Patient since 2020)

Everything was great except for the Doctor walking into the waiting room without a mask on, and when I asked him why he wasn't wearing a mask, he responded by saying "because it's in my pocket". Very unprofessional and childish for a grown man who is also a Doctor! This happened at 8:30AM Monday July 27. The low scores are for this one individual and one incident, otherwise everything else was great!


StarStarStarStarStar Dr. Cynthia was so sweet and caring. The whole ... —    (Patient since 2020)

Dr. Cynthia was so sweet and caring. The whole team was nice and accommodating.


StarStarStarStarStar Staff  —    (Patient since 2020)

Staff Was nice and courteous and very attentive


StarNo StarNo StarNo StarNo Star It took 8 days to get my COVID results. They c... —    (Patient since 2020)

It took 8 days to get my COVID results. They changed labs but didn't bother to follow up. I had to call them every day to remind them. They should have retested me rather than waiting but did not communicate at all. I was unable to go to work until I had results.


StarNo StarNo StarNo StarNo Star The staff was friendly. However, we've been wai... —    (Patient since 2019)

The staff was friendly. However, we've been waiting 4 days excluding the weekend for our test results. You, however, had no problem immediately charging our Amex. I hope we will never have to go back there.


StarStarStarStarStar I've had horrible experiences with other immedi... —    (Patient since 2020)

I've had horrible experiences with other immediate cares, so I was nervous about going to this one. OMG. Amazing. All not just one, but all the staff was amazing. Doctors, and the pharmacist were polite, caring and extremely friendly. Thinking about changing this to my primary care! Thank you again for the great experience.


StarStarStarStarStar Very polite and friendly. In and out within 20... —    (Patient since 2020)

Very polite and friendly. In and out within 20 minutes.


StarStarStarStarStar  —    (Patient since 2020)

Dr. Cynthia is the best! Very nice staff as well


StarStarStarNo StarNo Star The treatment was accurate as I am feeling much... —    (Patient since 2020)

The treatment was accurate as I am feeling much better. However I feel that it took way too long for the services I received. I was checked in, got x-rays, a shot, blood and urine sample and prescription took 31/2 hours. From shortly after 10 am til after 1:30.


StarStarStarStarStar The doctor was amazing. The wait was too long ... —    (Patient since 2020)

The doctor was amazing. The wait was too long - we had a 10am appointment and it took 2 hours to see the doctor.


StarStarStarStarStar Absolutely 5 stars! I’ll definitely recommend... —    (Patient since 2020)

Absolutely 5 stars! I’ll definitely recommend to friends and family.


StarStarStarStarStar Hello . I was referred this place by a co-worke... —    (Patient since 2020)

Hello . I was referred this place by a co-worker of mines . I have nothing but great things to say & praise for the Dupage Immediate Care Staff. Professional , Prompt & great expertise .The staff makes you feel comfortable & everything I asked was explained in detail.


StarStarStarStarStar The doctor I saw, Dr. Cynthia, was very kind to... —    (Patient since 2020)

The doctor I saw, Dr. Cynthia, was very kind to me. She listened, explained, and answered all my questions. If you're looking for a mature gentle kind professional doctor, she's the one!


StarStarStarStarStar The staff was outstanding  —    (Patient since 2020)

The staff was outstanding


StarStarStarStarStar Staff was very professional and helpful. —    (Patient since 2020)

Staff was very professional and helpful.


StarStarStarStarStar love this place! —    (Patient since 2020)

i feel like everyone who works here cares about you and they all do there job very well!


StarStarStarStarStar Our nurse was so amazing! She made us feel at e... —    (Patient since 2020)

Our nurse was so amazing! She made us feel at ease and was super friendly. Front desk was handling a million things at once and doing a great job. Doctor was fantastic quick and to the point. Overall such a great experience. Even the pharmacist on-site was great. Our rx was ready in 5 minutes. She explained everything. Thank you for everything.


StarStarStarStarStar Selena/ injured left arm —    (Patient since 2020)

Prompt, Efficient and friendly service


StarStarStarStarStar I walked in. they took me irght away the fellow... —    (Patient since 2020)

I walked in. they took me irght away the fellow performing the test and taking the vitals was very good and helpful. the Dr. was wonderful.


StarStarStarStarStar Doctor/Nurses/TechsReceptionist —    (Patient since 2020)

Doctor-in Charge/Nurses/Technicians/Receptionist were all knowledgeable/polite & kind/caring/& professional! They gave wonderful care to me. Also, They are very truly dedicated, working SAT night! Thank you, ALL, @ DuPage Immediate care!!!


StarStarStarStarStar Doctor was very caring. Staff very friendly. V... —    (Patient since 2020)

Doctor was very caring. Staff very friendly. Very good care.


StarStarStarStarStar Excellent Service! An amazing Doctor and Team!  —    (Patient since 2020)

Excellent Service! I highly recommend DuPage Immediate Care. The Doctor and the Entire Team are amazing! Professional, Knowledgeable, Friendly and Compassionate. I highly, highly recommend them. Thank You DuPage Immediate Care! Sherry Berkeley, IL.


StarStarStarStarStar This was my second time coming here and I love ... —    (Patient since 2020)

This was my second time coming here and I love have friendly and welcoming the staff is. I live in Bronzeville Chicago and I do mind taking the drive. I’ve came both times as a walk in and was seen super fast! Thanks guys.


StarStarStarStarStar Amazing staff and fast service! Thank you so mu... —    (Patient since 2020)

Amazing staff and fast service! Thank you so much


StarStarStarNo StarNo Star Great Staff, but long wait times —    (Patient since 2020)

The doctors here are amazing. The only downside is the extremely long wait times both in the waiting room and the exam room.


StarStarStarStarStar Excellent service! Would definitely recommend —    (Patient since 2020)

Excellent service! Would definitely recommend


StarStarStarStarStar I am over the top impressed with this place. —    (Patient since 2020)

I am over-the-top impressed with this place. I didn’t have much of a wait. Everyone I interacted with was friendly and caring. I really appreciated the time the doctor took to listen and talk with me. He opened my eyes to a problem I’ve been dealing with for years (hormonal headaches). I left there with a feeling of hope and I am so grateful that my Google search led me to this place. Thank you again to everyone there for providing such a great experience for me in my time of distress. Special thanks to the nurse who took my vitals (I’m sorry I don’t remember your name). She was truly my savior that night!


StarStarStarStarStar The service is great. Its very clean and everyo... —    (Patient since 2020)

The service is great. Its very clean and everyone is very professional.


StarStarStarStarNo Star I was very disappointed at the service yesterda... —    (Patient since 2020)

I was very disappointed at the service yesterday. The doctor on staff was very un professional, she came in the room no mask, and chewing with some kind of gum or something. I was very nervous because of her un concern. I wouldn’t go there again because of that.


StarStarStarStarStar Comforting atmosphere —    (Patient since 2020)

Everyone was very calm and heartfelt and made me feel comfortable, welcome, and safe.


StarStarStarStarStar Fast service and diagnostic for complaint. —    (Patient since 2020)

Fast service and diagnostic for complaint.


StarStarStarStarStar Received great care. —    (Patient since 2020)

Younglady answering phone went above and beyond when she called me back to answer questions for me. When I arrived she helped me get situated and was constantly helpful and professional. Med Tech was amazing. She did everything and was helpful. Talk about an asset. Dr was helpful and so was orthatist.


StarStarStarStarStar Outstanding care from all personnel- very kind ... —    (Patient since 2019)

Outstanding care from all personnel- very kind and helpful


StarStarStarNo StarNo Star The Visit Was Adequate. —    (Patient since 2020)

My visit was decent, if not spectacular. I attempted to be congenial with the staff and they chose not to reciprocate. The wait was longer than I would have liked. I was administered a shot which I found to be discomfiting after which I received a COVID-19 swab test that was performed with such vehemence I thought it might hemorrhage my brain. Still waiting on the results. No follow-up summary or post-visit notes to speak of. When no follow-up is given there are serious integrity issues in my opinion. I've had my fill of sketchy medical procedures & medical professionals of dubious repute. One of the prescribed medications was not covered, the other was NOT helpful at all, so I disposed of it. I was informed that I would receive communication on the "prior authorization" request that my pharmacy submitted with your doctor. Still waiting on it.


StarStarStarStarStar Good, quick, efficient service with helpful doc... —    (Patient since 2019)

Good, quick, efficient service with helpful doctors.


StarStarStarStarStar This is my second occasion to use the facility ... —    (Patient since 2020)

This is my second occasion to use the facility and a third occasion is the next couple weeks away. This facility is clean, modern and uses the most current equipment. The staff is delightful, very knowledgeable and I felt all the confidence in the world being in their hands.


StarStarStarStarStar Prob my favorite immediate care place —    (Patient since 2020)

Got in and out in no time, lack of insurance wasn't an issue nor was it extremely expensive, friendly staff, what more could you want?


StarStarStarStarStar The doctor and staff were very good, Profession... —    (Patient since 2020)

The doctor and staff were very good, Professionally and Compassionate.


StarStarStarNo StarNo Star Expect to wait. I waited over 3 hours.  —    (Patient since 2020)

Expect to wait. I waited over 3 hours.


StarNo StarNo StarNo StarNo Star Basically didn’t believe my claim of a cyst on ... —    (Patient since 2020)

Basically didn’t believe my claim of a cyst on my back after palpating for 2 seconds and telling my it was my bone. Basically stated I was stupid in a nicer mannor. I have a background in the medical field, talked on the phone with a physician, and got checked by a two nurses who both said it was there. I don’t appreciate being taken as someone with no knowledge. Guess the corona virus makes everything else not important and it’s apparently okay to not take a patient seriously. Also, everyone there was poorly mannered and not professional except the nurse with the red hair there who even checked up on my after the doctor left because it was apparent he was rude and misjudged me. I will not be coming to this location again.


StarNo StarNo StarNo StarNo Star I wish I could give negative stars!! They acce... —    (Patient since 2019)

I wish I could give negative stars!! They accepted me as an emergency patient to rack up the xrays and office visits costs and admit they did not have anything to stabilize my broken ankle. They asked me to buy their crutches for 50 dollars so I can leave and drive myself home without a cast or a splint on a right ankle leg fracture that happened while on the job at work! I had to call the paramedics from the urgent care facility after begging for ice and advil and suffer in severe pain for 3 hours to be transported to Elmhurst Hosptital Emergency and get pain medication, orthopedic surgeon referrals, crutches, and a cast/splint. Don't go here!!!!!!! Go straight to the Emergency room. Avoid that place at all costs!


StarNo StarNo StarNo StarNo Star I was one of only 3 people waiting and i got th... —    (Patient since 2020)

I was one of only 3 people waiting and i got there as soon as the center opened. It took 2.5 hours for me to be seen.


StarStarStarStarStar Great staff all around —    (Patient since 2019)

Staff even during stressful times like these are professional yet friendly.


StarStarStarStarStar Awesome staff and Awesome services. —    (Patient since 2020)

Awesome staff and Awesome services.


StarStarStarStarStar Clean facility. Professional and compassionate ... —    (Patient since 2020)

Clean facility. Professional and compassionate doctor (Cynthia) and staff.


StarStarStarStarStar great experience! —    (Patient since 2020)

this place was absolutely great. everyone was so nice and made it very painless. went for my daughter because i believed she had strep. with new patient, test and prescription we were in and out in under and hour! extremely clean. will definitely be my go-to for emergencies!


StarStarStarStarStar I have been to this facility numerous times. I ... —    (Patient since 2019)

I have been to this facility numerous times. I trust the cure very much. The service is always well . Doctors are excellent


StarStarStarStarStar Great experience! —    (Patient since 2020)

I was feeling extremely sick when I entered your facility. I was registered and seen in an expedited time frame. The nurse as well as the doctor were both very thorough and kind. I was given an antibiotic injection for the first time since I was a child, for bronchitis which got me on the road to recovery much faster and back to work ! It's my first time at this practice and intend to return.


StarStarStarStarStar Easy to get an appointment. Staff was very plea... —    (Patient since 2020)

Easy to get an appointment. Staff was very pleasant and I felt much better leaving.


StarStarStarStarStar Substitute teacher got guidance on return to work —    (Patient since 2020)

The doctor who attended to me was pleasant and efficient. I was glad to be in and out as I am in the process of moving, and was happy to nip my illness in the bud.


StarStarStarStarStar Thank you for everything Y —    (Patient since 2019)

Thank you for everything You are the best


StarStarNo StarNo StarNo Star Make an Appointment  —    (Patient since 2020)

I wouldn’t recommend if you’re a walk-in, which I thought immediate care facilities were for. After a night of vomiting and not sleeping, I waited for over an hour and a half on the waiting room couch to be seen by a pleasant doctor who tested me for the flu - my main complaints were a sore throat and vomiting. They tested me for the flu and said ok, and I was dismissed. I had to go to another immediate care later on in the day as my symptoms didn’t improve, and sure enough, that facility was shocked I wasn’t already tested for Strep. My result? Strep. If you’re in the area, I’d recommend heading over to Dupage Immediate Care in Lombard. They were great and thoroughly looked me over and found out what was wrong and prescribed the correct medications.


StarStarStarStarStar Fast Friendly Service, and a staff that seemed ... —    (Patient since 2020)

Fast Friendly Service, and a staff that seemed to care about my wellbeing.


StarStarStarStarStar Friendly Staff —    (Patient since 2020)

I must say that your staff was very kind and helpful to my wife and I on our first visit here. Both of us appreciate your concern for our health and well being.


StarStarStarStarStar Fast service, friendly and  —    (Patient since 2020)

Fast service, friendly and Thorough


StarStarStarStarStar Ai was so very happy with the care I received a... —    (Patient since 2020)

Ai was so very happy with the care I received at Urgent Care. Doctor was wonderful and was so relieved that the pharmacy was right on sight to fill my prescriptions.I am so very appreciative to this Urgent Care so close to my home.


StarStarStarStarStar Every one was very polite and nice and very pro... —    (Patient since 2020)

Every one was very polite and nice and very professional. My son had a great experience


StarStarStarStarStar The staff, nurses and doctor were so courteous!!! —    (Patient since 2020)

The staff, nurses and doctor were so courteous and compassionate! Great team of folks! I kept telling them they were so nice! Great pharmacist as well!


StarStarStarStarStar Amazing people! —    (Patient since 2020)

I came by for a knee injury that has been persisting for almost 2 weeks. The check in process was effortless and the wait time was minimal for a Saturday night. The nurses/doctors were also extremely kind & patient with me. I had to get crutches and one of the nurses gave me a little tutorial which was super sweet and helpful! Thanks everyone!!!


StarNo StarNo StarNo StarNo Star Way too long of a wait.  —    (Patient since 2020)

I waited for an hour and a half and then had to leave which was fine because I didn't have an appt. So I made an appt for later in the day and when I came back ended up waiting for over an hour past my appt time.


StarStarStarStarStar Wait was a little while due to there only being... —    (Patient since 2020)

Wait was a little while due to there only being one doctor. Doctor was very nice and professional though, not quite sure his name but it was a male. Great staff, friendly.


StarStarStarStarStar Great people and great servide —    (Patient since 2020)

Great people and great servide


StarNo StarNo StarNo StarNo Star walk-in on a monday mid-morning, had to wait fo... —    (Patient since 2020)

walk-in on a monday mid-morning, had to wait for 90 min to be seen, and then it took another hour of waiting in the room for the doctor’s diagnosis. all in all, it should not take 2.5 hrs for an “immediate care” center to diagnose and prescribe for strep and the flu. unacceptable.


StarStarStarStarStar I was very sick and everyone went out of there ... —    (Patient since 2020)

I was very sick and everyone went out of there way to help me.


StarStarStarStarNo Star Please try to be wary that when you have an app... —    (Patient since 2020)

Please try to be wary that when you have an appointment scheduled, especially early in the morning there should not be long delays. My appointment was at 10am, I was also told that you all weren't busy on the weekends. I got in the room about 10:20, ok not terrible. Then the doctor didn't come in until 11. When I asked if they would be arriving soon I was told they "are with another patient", ok that's a given however, why are they in another appointment when my appointment was at 10am? Shouldn't they be ready to go once the nurse is finished taking my information?


StarStarNo StarNo StarNo Star The doctors were abrupt, careless, didn’t put g... —    (Patient since 2020)

The doctors were abrupt, careless, didn’t put gloves on until I had to remind them, and very short with their explanations.


StarStarStarStarStar I got in immediately. The office and exam rooms... —    (Patient since 2020)

I got in immediately. The office and exam rooms very clean. Excellent staff and Dr.


StarStarStarStarNo Star It’s close , nice people and facility. But the ... —    (Patient since 2020)

It’s close , nice people and facility. But the wait time was quite a bit longer than estimated.


StarStarStarStarStar A good choice —    (Patient since 2020)

A good choice I needed to see a doctor right away for complications, a sick visit was granted right away and the issues addressed (and resolved, as later turned out)


StarStarStarStarStar LOVE THESE PLACE FROM RECEPTIONIST TO THE NURSE... —    (Patient since 2020)

LOVE THESE PLACE FROM RECEPTIONIST TO THE NURSE TO THE DOCTOR CLASS ACT. FOUND MY NEW DOCTOR. THANK YOU


StarNo StarNo StarNo StarNo Star The doctor that saw me was very rude and was be... —    (Patient since 2019)

The doctor that saw me was very rude and was being sarcastic. I told him I was having check pain, minor cough, and had a swollen right supraclavicular lymph node. To treat the swollen lymph node I told him I took Allegra because it has antihistamines. As soon as I said that his reaction was very rude, insulting and he was showing sarcasm. He told me "who takes Allegra for swelling?. That is only taken for allergy and does not help with inflammation". I responded saying that it contains antihistamines which reduces inflammation, which is why I took it. Then he kept joking about me taking Allegra and began to argue with me. Additionally, his knowledge of lymph nodes was limited, as he said there are no lymph nodes around the collar bone area and if there are it has nothing to do with upper respiratory infections. Any how I asked him what I should do about the pain in my chest and he recommended taking Tylenol calling my pain muscular. Not once did he recommend a strep test or chest xray. He did not even check my breathing with a stethoscope until the very end of his checkup which also felt rushed. When I asked him what we need to do, he asked me the question and I recommended a strep test. Overall this was my worst experience with a doctor who lacks empathy and appears to lack basic medical knowledge and ethical practice.


StarStarNo StarNo StarNo Star Service was good but both visits were 3 hours. ... —    (Patient since 2020)

Service was good but both visits were 3 hours. Way too long of a wait


StarStarStarStarStar Everyone was very welcoming and accommodating. ... —    (Patient since 2020)

Everyone was very welcoming and accommodating. They were very busy the night we went but did not prevent them from giving good care.


StarStarStarStarStar The on call doctor was very good! Everyone wa... —    (Patient since 2020)

The on call doctor was very good! Everyone was super nice and empathetic to my pain. Scratched my Cornea, and the did what the could to help keep the light to a minimum as light so badly


StarStarStarStarStar  —    (Patient since 2020)

Every one of the staff was very nice and also extremely helpful.


StarStarStarStarStar Excellent staff and service.  —    (Patient since 2020)

Excellent staff and service.


StarStarStarStarStar The staff is the reason I will come back!!! —    (Patient since 2020)

The staff is the reason I will come back!!!


StarNo StarNo StarNo StarNo Star The doctor appeared totally clueless as to why ... —    (Patient since 2020)

The doctor appeared totally clueless as to why I was there. He gave my conflicting advice on follow-ups, asked me the same questions multiple times, clearly had not read any of the notes the intake nurse took, and generally seemed completely incompetent. Overall a terrible experience.


StarNo StarNo StarNo StarNo Star Just another money hungry greedy place —    (Patient since 2019)

Sadly I used to love this place but I'm starting to realize all you care about is money. I keep getting misdiagnosed. No one listens to what I'm saying. Also a complete lack of privacy. It seems to be the place for students and retirees. Constant attitude from the front desk about copays they "must collect" when out of pocket is already met. And we will be supposedly be reimbursed but you dont. And might I please just add how disgusting the restroom is in the front! We should not have to walk out to the lobby area out the doors to do a urine sample especially in a filthy bathroom.


StarStarStarStarStar Very friendly, clean and professional atmospher... —    (Patient since 2020)

Very friendly, clean and professional atmosphere


StarStarNo StarNo StarNo Star The biggest issue I had was I have no insurance... —    (Patient since 2020)

The biggest issue I had was I have no insurance and I'm not sure if that's why the Dr was so cold to me. She seemed like because I can't do test I'm a waste of time.


StarStarStarStarNo Star Friendly staff, clean waiting room with snacks.... —    (Patient since 2020)

Friendly staff, clean waiting room with snacks. We had to wait a while, but that's to be expected at urgent care.


StarStarStarStarStar this clinic is the best they treated me and sug... —    (Patient since 2020)

this clinic is the best they treated me and suggested other treatments options I highly recommend DuPage Immediate care


StarStarStarStarStar I had a wonderful experience.  —    (Patient since 2020)

I had a wonderful experience.


StarStarStarStarStar Fried alert! —    (Patient since 2020)

Staff did not value the privacy of the patients. They appeared to be Hungry for my money.


StarStarStarStarStar First time to the facility. Being a healthcare ... —    (Patient since 2019)

First time to the facility. Being a healthcare worker I was pleased with the overall experience. It was quite busy over a holiday weekend, but staff did their best to keep wait times reasonable despite same


StarStarStarStarStar  —    (Patient since 2019)

Everyone was incredibly considerate and knew their job. They could not have helped me enough.


StarStarStarNo StarNo Star Got there at 8:10am right after it opened. 4 pe... —    (Patient since 2019)

Got there at 8:10am right after it opened. 4 people In Waiting room. Had to wait almost 2 hours to see someone. That’s just a crazy long wait for not a very busy room.


StarNo StarNo StarNo StarNo Star The physician on duty was not reassuring and I ... —    (Patient since 2019)

The physician on duty was not reassuring and I wasted my time and money.


StarStarStarStarStar Clean, hospitable place with a warm reception t... —    (Patient since 2019)

Clean, hospitable place with a warm reception that was inviting and cozy. The free drinks was the icing on the cake.


StarStarStarStarStar I was seen by a doctor in reasonable good time ... —    (Patient since 2019)

I was seen by a doctor in reasonable good time even though it was Christmas eve at 10:30 PM. The attending nurse was very pleasant and seemed to know her stuff. Dr. Fonseca was through, identified the problem quickly and ordered a nebulizer treatment immediately. After the treatment I felt much better. He also prescribed medication and explained everything every step of the way. We were out of there in an hour. An emergency room visit would have taken all night.


StarStarStarNo StarNo Star Felt very rushed didn’t get a diagnosis just wa... —    (Patient since 2019)

Felt very rushed didn’t get a diagnosis just was told I was getting an antibiotic


StarStarStarStarStar See Dr. Bayola! —    (Patient since 2019)

Dr. Romeo Bayola is the best. I had been to 3 doctors and a dentist for pain in my face, and no one could give me a diagnosis. Dr. Bayola listened to my symptoms and did not even have to examine me to tell me that I had trigeminal neuralgia. He prescribed a medication that has taken away all my pain. I am so grateful!


StarStarStarStarStar 2 visits in 4 days —    (Patient since 2019)

Ive had 2 visits in 4 days. Both trips were great in terms of ease of getting in and getting diagnosed.


StarStarStarStarStar There was a wait but nothing you wouldn’t see a... —    (Patient since 2019)

There was a wait but nothing you wouldn’t see at your own Dr’s office. Always get great care here. Love the Dr I saw.


StarStarStarStarStar Got me out quickly with the prescriptions I nee... —    (Patient since 2019)

Got me out quickly with the prescriptions I needed.


StarStarStarStarStar Overall everything went well during my visit to... —    (Patient since 2019)

Overall everything went well during my visit to DuPage Immediate Care. The doctor was able to resolve my health problem.


StarStarStarStarNo Star Recommended for Your Urgent Care Needs —    (Patient since 2019)

Had to go to DuPage Immediate Care late weeknight to have my 6 yr. old son looked at. He had a fever for a few days and wanted to get a Dr, to look at him. We just ran in right before they were closing at 11:30 pm, staff was friendly and we were seen immediately. From our short visit, the facility looked very clean and there were snacks, drinks and a small kids play area. I would recommended for your urgent care needs, instead of going to the ER - they are open late, which is nice.


StarStarStarStarStar Excellent help for my son's injured foot —    (Patient since 2019)

Everyone at DuPage Immediate Care was helpful, kind and professional. I submitted an online appointment request late one evening and received a call late the next morning to set up the appointment. I was able to explain my son's injury and the person understood and set up the appointment for that evening (my request). We arrived at our appointment time and were in and out within 1 hour, including x-rays. The lobby and exam rooms were clean, comfortable and welcoming. I will definitely return and recommend!


StarStarStarStarStar I was plesently surprised by how clean, poliet,... —    (Patient since 2019)

I was pleasantly surprised by how clean, poliet, friendly and knowledgeable everyone was! I will definitely be using them for ALL of my urgent care needs!!! (Mom of 5 kids)


StarStarStarStarStar Attention was fast, and all employees were very... —    (Patient since 2019)

Attention was fast, and all employees were very kind and efficient. Condition and treatment were very well explained by doctor


StarStarStarStarStar Everyone was very friendly and responsive. —    (Patient since 2019)

Everyone was very friendly and responsive.


StarStarStarStarStar They truly care —    (Patient since 2019)

Everyone at the Elmhurst office is friendly. The nurses and doctors really care about my children. They talk with my children and ask them the questions, instead of talking about them to me.


StarStarStarStarStar Wow! I have been to plenty of immediate cares i... —    (Patient since 2019)

Wow! I have been to plenty of immediate cares in my day, but this one was without a doubt THE best! The admissions clerk was absolutely on top of everything! Also, super nice and helpful! We were in and out from start to finish within an hour!


StarNo StarNo StarNo StarNo Star Doctor who does not know how to treat very comm... —    (Patient since 2019)

Doctor who does not know how to treat very common symptoms. ... thanks to that I had extra week ... means 7 days ... left in pain ... very sad ... undereducated... for sure ...


StarStarStarStarStar Glad I went here than the Emergency Room —    (Patient since 2019)

Glad I went here than the Emergency Room


StarStarStarStarStar Excellent service from intake to Physician.  —    (Patient since 2019)

Excellent service from intake to Physician.


StarNo StarNo StarNo StarNo Star Dr refusedTo see me before he even knew my his... —    (Patient since 2019)

Dr refused To see me before he even knew my history judged me based on my medication alone


StarStarStarStarStar Great service upon arrival. Wait time was very ... —    (Patient since 2019)

Great service upon arrival. Wait time was very reasonable.


StarStarStarStarNo Star The staff was nice and friendly but the wait ti... —    (Patient since 2019)

The staff was nice and friendly but the wait time with a sick toddler was disappointing.


StarStarStarStarStar The doctors are so nice. The always give us goo... —    (Patient since 2019)

The doctors are so nice. The always give us good effective medicine.


StarStarStarStarStar It is amazing to be able to go to the doctor an... —    (Patient since 2019)

It is amazing to be able to go to the doctor and feel you are in capable, caring hands. I came in due to an injury to my hand and the doctors and staff immediately examined me and took x-rays. This office is extremely professional and make patients feel valued. Definitely recommend!


StarStarStarStarStar Doctors and staff were extremely knowledgeable,... —    (Patient since 2019)

Doctors and staff were extremely knowledgeable, professional, and friendly! Excellent customer service!


StarNo StarNo StarNo StarNo Star You misdiagnosed a UTI on my 7 year old daughte... —    (Patient since 2019)

You misdiagnosed a UTI on my 7 year old daughter, gave her antibiotics and now she has strep throat. You also did not call in the prescription even though you said you did. Not a great job


StarStarStarStarStar Excellent care and lovely people to work with. —    (Patient since 2019)

Excellent care and lovely people to work with.


StarStarStarStarStar Excellent Staff —    (Patient since 2019)

Excellent Staff, treated you like a long term patient even on your first visit.


StarStarStarStarStar Very clean and everyone was friendly. —    (Patient since 2019)

Very clean and everyone was friendly.


StarStarStarStarStar I don't have insurance. I had some health issue... —    (Patient since 2019)

I don't have insurance. I had some health issue so my company required doctors note. I called few places to ask about the cost of the visit. It turns out that it was the most affordable place. Even CVS was more expensive $139 per visit. The visit was smooth, and quick. All stuff working there was super friendly, and very helpful. It was one of the best experience in medical place.


StarStarStarStarStar The staff (receptionist, nurse and Dr) were ext... —    (Patient since 2019)

The staff (receptionist, nurse and Dr) were extremely compassionate from the moment I walked in to the facility until the time I left. Exactly what I needed during my visit.


StarStarStarStarStar Very helpful great staff and great doctor —    (Patient since 2019)

Very helpful great staff and great doctor


StarStarStarStarStar Finally Felt Listened To. —    (Patient since 2019)

I’ve been having some pretty serious pain in my lower abdominal area, mostly last related. Due to this being mostly lady related, it’s been really hard to find someone who was willing to hear me out about my horrible pain and not just write me off. Here, I felt listened to and steps are being made so I can finally get answers and hopefully be pain free in the near future.


StarStarStarStarStar Everyone was so considerate and helpful. Despit... —    (Patient since 2019)

Everyone was so considerate and helpful. Despite being very sick, I felt welcome at the office and was taken care of immediately. The doctor addressed my symptoms and came up with a treatment plan immediately, which allowed me to go the pharmacy much sooner. I feel very grateful for their care. I will be returning to this office again, it is such a valuable resource for a family to have.


StarStarStarStarNo Star We brought our son here when he was stung in hi... —    (Patient since 2019)

We brought our son here when he was stung in his ear by a bee just a few blocks away. The staff was quick about checking to be sure he wasn’t having an allergic reaction and the room was perfect for a kid. Lots of distractions on the wall very kid friendly so he felt happy and comfortable instead of scared. Great experience!


StarStarStarStarStar We never knew this place existed. Very professi... —    (Patient since 2019)

We never knew this place existed. Very professional staff and pleasant to deal with. Was seen in a timely manner. Will definitely make this our immediate care center. They even offer you beverages.


StarStarStarStarStar Great hours. Very friendly. Terrific job. Th... —    (Patient since 2019)

Great hours. Very friendly. Terrific job. They communicated well and were very accommodating.


StarStarStarStarStar Awesome service and great staff made being sick... —    (Patient since 2019)

Awesome service and great staff made being sick an alright experience.


StarStarStarNo StarNo Star Had to wait over an hour to see a doctor. When ... —    (Patient since 2019)

Had to wait over an hour to see a doctor. When I finally did he was older and very scattered in his thoughts, he needs to retire. Then when he was finished I was dismissed but I had to ask for paperwork.


StarStarStarStarStar Clean facility with quick service. I went in on... —    (Patient since 2019)

Clean facility with quick service. I went in on a Sunday night with a painful ear infection. I was out in less than 30 mins, prescription in hand. I had some out of pocket cost since they didn’t accept my insurance but it was much less than an emergency room visit (my only other option at that day/time).


StarStarStarStarStar What a comfortable welcoming professional envir... —    (Patient since 2019)

What a comfortable welcoming professional environment doctors are fantastic I recommend this facility to everyone


StarStarStarNo StarNo Star The front desk staff and nurses were great. We ... —    (Patient since 2019)

The front desk staff and nurses were great. We were seen promptly and they were all personable and offered snacks, drinks, etc. I did not care for the doctor that saw us. He was good with my daughter, but was rude to me and did not explain things to me. When I asked a question he scolded me for asking.


StarStarNo StarNo StarNo Star I made an appointment and the wait time was sti... —    (Patient since 2019)

I made an appointment and the wait time was still at least a half hour.


StarStarStarStarStar Omg! Best Urgent care ever!  —    (Patient since 2019)

I went here because I was feeling really sick at work. It was great service from the front desk to the Physician. Thank Roseline and Dr.Kazmi. And the Nurse.


StarStarStarStarStar I love this place, the stuff is really nice - t... —    (Patient since 2019)

I love this place, the stuff is really nice - they have snacks and juice boxes for the kids - they are really clean, bathrooms plus exam rooms stay cleans also & every time we go they call us less then 30-45 mins to are room and the doctor come quick.


StarStarStarStarStar Great experience! I only had to wait about 10 m... —    (Patient since 2019)

Great experience! I only had to wait about 10 minutes. Everyone was kind and the space was clean. The only reason it wasn't a 10/10 is that I didn't receive any written instructions about medication or how to treat my sprained ankle.


StarNo StarNo StarNo StarNo Star Don’t waste your time —    (Patient since 2019)

The facility was clean and the front desk was nice. But they had to charge me my co-pay twice because they didn’t charge me the right amount the first time. There was only 3 people in front of me and yet I waited nearly 2 hour before I was even looked at. The doctor did not seem to care what I had to say. My finger is dislocated but all they checked for was a break. After nearly 3 hours there (and being late to work on top of that) all I was told was my finger was bruised and given an ice pack and told to rest it. My knuckle protrudes from my hand like Mt Everest compared to the other knuckles now and I can’t move my finger up or down, but sure; it’s just bruised. Not a great experience.


StarStarStarStarStar Excellent Care... —    (Patient since 2019)

I arrived in Oak Brook on August 28th from Los Angeles. During my flight, a red, itchy rash broke out on my face. After we checked into the Hilton Hotel in Oak Brook, we inquired as to the closest Urgent Care Facility and were directed to the DuPage Immediate Care. The doctor who saw me, prescribed steroid medication and directed me to the nearby Walgreen's Drug Store


StarStarStarStarStar Very good service, and very fast. —    (Patient since 2019)

Very good service, and very fast.


StarStarStarStarStar Everyone is super friendly and the doctors know... —    (Patient since 2019)

Everyone is super friendly and the doctors know what they're doing and listen to people.


StarStarStarStarStar  —    (Patient since 2019)

Brining a 2 year old to the doctor isn’t easy. The staff was so kind and comforting to both of us.


StarStarStarStarStar By far the best experience with urgent care fac... —    (Patient since 2019)

By far the best experience with urgent care facilities; availability until midnight is unmatchable to many in the area.


StarStarStarStarStar Doctor was great —    (Patient since 2019)

The doctor was great. He was patient, informative and very professional. Would recommend him and the center to anypne needing urgent care in the near future.


StarStarStarStarStar Great welcome —    (Patient since 2019)

The receptionist was extremely pleasant and helpful


StarStarStarStarStar Love the way we were greeted wen we walked in, ... —    (Patient since 2019)

Love the way we were greeted wen we walked in, the courtesy from the receptionist was great as well and very friendly


StarNo StarNo StarNo StarNo Star  —    (Patient since 2019)

the receptionist or the lady at the front desk was very nice and very professional the doctor that we saw was cordial but. Was not thorough with his physical exam for his Sports physical.


StarStarStarStarStar All Staff —    (Patient since 2019)

I’ve always been treated very well by all staff from the reception to the nurse to the doctor and the pharmacy, also. Treatment and care are excellent.


StarStarStarStarStar DuPage Immediate Care is amazing! —    (Patient since 2019)

DuPage Immediate Care was a welcomed surprise when I was faced with a scary medical situation on a Friday night at 9:30pm. It is very comforting to know we have such an amazing, professional medical facility available 24/7, 8a to midnight right in our neighborhood!


StarStarStarStarStar Saw a physician within 5 minutes. .. —    (Patient since 2019)

No wait, was taken to see a doctor right away. He listened, made a diagnosis and prescribed a medicine in which I was able to pick up 5 minutes later at the Immediate Care Pharmacy, located in the same building.


StarStarStarStarStar Excellent alternative to hospital ER for many prob —    (Patient since 2019)

Effective and efficient service for low to intermediate acuity issues. Very friendly and professional staff.


StarStarStarStarStar Great Experience  —    (Patient since 2019)

We came here due to an injury that needed immediate attention. The injury occurred after hours and our only other option was an emergency room visit. This place, Doctors, Nurses and Aides were the best. They did a great job treating an injury that required stitches and getting us on the road to recovery. Can't recommend them enough.


StarStarStarStarStar Thank God for immediate care and dr shanahan he... —    (Patient since 0001)

Thank God for immediate care and dr shanahan he accurately diagnosed a rash on my hands as contact dermatitis and accurately prescribed treatment and is going going gone praise the Lord


StarStarStarStarNo Star Recommend for urgent care! —    (Patient since 0001)

Very friendly service! Super clean with cute decor and they have a Starbucks coffee bar, juices, water, and snacks available which is nice if you have to wait a little long. As for the medical treatment...the nurse was super sweet and really took the time to get thorough info..and the doc was good too..a little rushy but overall good experience! And they are open until 12AM on a Saturday!!


StarStarStarStarStar The place was great! We got there very late and... —    (Patient since 0001)

The place was great! We got there very late and they took such great care of my seven-year-old. The nurse and a doctor really put her at ease and the kids will definitely made it easier for her to be there.


StarStarStarStarStar Every staff there was amazing. From the people ... —    (Patient since 0001)

Every staff there was amazing. From the people at the desk, to the medical assistant, and the doctor. I would definitely recommend. That was the best doctor I’ve had and made me feel very comfortable instead of being nervous. He was so friendly and cracked many jokes to comfort me. I would come back here anytime.


StarStarStarNo StarNo Star The location was amazing and the staff were ver... —    (Patient since 0001)

The location was amazing and the staff were very friendly just a little confused on how they said my son had a fracture but we got a second opinion at the actual hospital in Elmhurst and nothing was wrong just pulled a muscle.


StarStarStarStarStar Fast service, everyone was very nice. Awesome h... —    (Patient since 2019)

Fast service, everyone was very nice. Awesome having the pharma on site too!


StarStarStarStarStar Everyone was very pleasant, it was very clean, ... —    (Patient since 2019)

Everyone was very pleasant, it was very clean, the wait time was not long, and very happy they were open until 12a.


StarStarStarStarStar All the employees were great! Very helpful and ... —    (Patient since 2019)

All the employees were great! Very helpful and down to earth


StarStarStarStarStar The staff was friendly, kind, direct, and infor... —    (Patient since 2019)

The staff was friendly, kind, direct, and informative. Public Health is a necessity, and this clinic made sure I was taken care of, helped, and assisted quickly and fully. Thank you to all that work there!


StarStarStarStarStar Very satisfied  —    (Patient since 2019)

Excellent staff, excellent care. Totally recommend.


StarStarStarStarStar Wonderful service! —    (Patient since 2019)

We were visiting from Florida when I had a gout attack on my right toe after surgery! Short wait time! Doctors were very thorough! Toe is much better😃


StarStarStarStarStar Very friendly super clean fast service! Complim... —    (Patient since 0001)

Very friendly super clean fast service! Complimentary juices water Starbucks coffee and snacks it was great! The young lady that checked me in was so sweet so was the MA I'll definitely go back if needed!


StarStarStarStarNo Star Good service but took forever for the doctor to... —    (Patient since 2019)

Good service but took forever for the doctor to actually come in the room. With kids it could be a nightmare.


StarNo StarNo StarNo StarNo Star Displayed psychical signs of infection that was... —    (Patient since 2019)

Displayed psychical signs of infection that wasn't fully treated. Purpling under skin, swollen lymph nodes, and experiencing sensitivity of infection in lower region. Explained situation to physician, complied to do blood work, and asked to be treated with a shot of penicillin or doxycycline for further treatment while waiting for levels test. The glorified male nurse must’ve forgotten he works at an urgent care down the street from a motel 6 in DuPage IL. His attitude was shit, and when it became apparent I wasn’t uneducated he quickly let his ego get ahead of himself and left me in the room, unattended, untreated, unseen, and a royal waste of my time and $30. Especially to go right down the road, for confirmation, and treatment. This business should assess the the “ physicians” they’re employing and their ability to treat patients that aren’t complete morons. Sad. But the office staff was lovely.


StarStarStarStarStar Excellent service and good atmosphere.  —    (Patient since 0001)

Excellent service and good atmosphere.


StarStarStarStarStar Excellent service and atmosphere.  —    (Patient since 0001)

Excellent service and atmosphere.


StarStarStarStarStar The wait wasn't too long and the service receiv... —    (Patient since 2019)

The wait wasn't too long and the service received from arrival to departure was excellent! All staff were professional, courteous, and caring to what brought me in, what was bothering me, and setting me on the right path to getting better. I also really like the fact that they have an onsite pharmacy and I only waited for a couple of mins and my prescription was ready. I didnt have to worry about going to Walgreens/CVS and waiting in extremely long lines to pick up my prescription or told to come back because it wasnt ready yet.


StarStarStarStarStar This was a very smooth experience. My son was s... —    (Patient since 2019)

This was a very smooth experience. My son was sick &they are open late night. The service and the care was exceptional


StarStarStarStarStar Friendly, courteous, fast service, pharmacy on ... —    (Patient since 2020)

Friendly, courteous, fast service, pharmacy on the site. Just an all around great experience.


StarStarStarStarStar Got right in for treatment. Dr. was excellent... —    (Patient since 0001)

Got right in for treatment. Dr. was excellent and took care of my problem.


StarStarStarStarStar I am happy, The Doctor and staff were so good. —    (Patient since 0001)

I am happy, The Doctor and staff were so good.


StarStarStarStarStar The receptionist was extremely kind and welcomi... —    (Patient since 0001)

The receptionist was extremely kind and welcoming. The nurses were outstanding. Had both of our children in for an illness and the nurses treated my children with kindness. We loved the decor and the animal tools the Doctor users the Doctor was very good with the children too.


StarStarStarStarStar Great service and fast as well —    (Patient since 0001)

Great service and fast as well


StarStarStarStarStar Excellent! —    (Patient since 2019)

Fast, professional, and kind service! I would go here again in a heartbeat!


StarStarStarStarStar Great experience overall! Everyone was friendl... —    (Patient since 2019)

Great experience overall! Everyone was friendly, professional and courteous. Building, waiting area and personnel were top-notch. Dr. Kazmi was thorough and thoughtful and very knowledgeable. Great physician and staff.


StarStarStarStarNo Star Great people and facility —    (Patient since 2019)

Receptionist was thorough, helpful, informative, and knowledgeable. Triage personnel was friendly and professional. The doctor was very efficient. The office was clean and offered reading materials as well as free snacks and beverages. Exam rooms were clean and tidy.


StarStarStarStarStar Staff is excellent, and there was no wait time ... —    (Patient since 0001)

Staff is excellent, and there was no wait time to be helped and only a few minutes wait to see the doctor.


StarNo StarNo StarNo StarNo Star Ignorant doctor —    (Patient since 0001)

Front desk staff and nurse were amazing. However, my experience with the doctor himself was awful, which is the primary reason I'd never return. He clearly didn't read or bother to digest any of the nurse's notes, which meant I had to answer several questions all over again. He told me he sees I'm not allergic to any medication, which is false and not what I told the nurse. He prescribed me medication and told me to take it every 4-6 hours, then out loud made the assumption "you don't work right?" Um no, I do work full time. At which pt he tells me not to take that medication during the day cuz it causes drowiness. R u kidding! Even if I indeed didn't work, he knew I have 2 small kids, so even for a SAHM, drowsiness is not smart!


StarStarStarStarStar Fantastic Facility! —    (Patient since 0001)

Fantastic staff!!! Very nice and caring.


StarNo StarNo StarNo StarNo Star Very unprofessional. Didn’t know how to take an... —    (Patient since 0001)

Very unprofessional. Didn’t know how to take an X-ray. Asked me to pull down my pants with no privacy. Didn’t cover my upper body when taking the X-ray for my lower back. Wanted to give me IV medication but no pill form was offered. Once I declined the IV meds they left them sitting on the table with needles and iV startup pack which I could have swiped and left with. Very strange office set up and over powering electronic ad boards.


StarStarStarStarStar Impeccable Immediate Care! The staff was very f... —    (Patient since 0001)

Impeccable Immediate Care! The staff was very friendly and welcoming, fast service and wonderful doctor. The location is super clean and the staff go above to explain everything. The doctor was very nice and explained everything to us and did not rush us. I would HIGHLY recommend.


StarStarStarStarStar Great staff, very convenient pharmacy, able to ... —    (Patient since 0001)

Great staff, very convenient pharmacy, able to take care of you with minimal to no wait!


StarStarStarStarStar  —    (Patient since 0001)

This is the best urgent care I have ever been to! Everyone was very professional and friendly!


StarNo StarNo StarNo StarNo Star Terrible Visit —    (Patient since 0001)

I was in pain - was made to wait 20 min. Reception person seemed cold and indifferent. The dr I saw diagnosed me incorrectly.


StarStarStarStarStar You guys are awesome! Nobody was open being it ... —    (Patient since 0001)

You guys are awesome! Nobody was open being it was Memorial Day and you guys took me in with minimal wait time! You're truly miracle workers! I cannot thank your entire staff enough!


StarStarStarStarStar Very polite employees, very friendly enviroment... —    (Patient since 2019)

Very polite employees, very friendly environment.


StarStarStarStarStar Lights in the exam room goes off every 5sec. Si... —    (Patient since 0001)

Lights in the exam room goes off every 5sec. Sitting in the exam room and the lights goes off unsure what was happening. Phlebotomist teach unskilled (unable to handle difficult blood draw). The 1st blood draw unsuccessful requested another tech. The 2nd blood draw after 3 stickers still unsuccessful. Decided to leave and go to DuPage Medical Group.


StarStarNo StarNo StarNo Star Doctor didn’t listen well and kept trying to pr... —    (Patient since 0001)

Doctor didn’t listen well and kept trying to prescribe me medication before checking.


StarStarStarStarStar I’m happy with the service here. It was my firs... —    (Patient since 0001)

I’m happy with the service here. It was my first time at an immediate care location. I will likely return if needed.


StarStarStarStarStar Great Service —    (Patient since 2019)

I received prompt service; all staff were engaging and caring. Communication was concise and clear. Great service


StarStarStarStarStar Fast service very friendly and ProfessionalCar... —    (Patient since 0001)

Fast service very friendly and Professional Care The on Doctor on duty was carrying and very Professional The staff great


StarStarStarStarNo Star Staff was very friendly and it was very clean a... —    (Patient since 0001)

Staff was very friendly and it was very clean and smelled great in there. I was right in the office at 8 am and they were still getting things together but they welcomed me in with open arms


StarStarStarStarStar Very impressed with facility, staff, and physician —    (Patient since 0001)

Very impressed with appearance of facility, friendliness and professionalism of staff and attending physician care and consideration.


StarStarStarStarStar Thank you!  —    (Patient since 0001)

Everyone was very friendly and worked hard at figuring out what was wrong and doing what they could to help.


StarStarStarStarStar Dr. Kazmi is a very good doctor. I trust his me... —    (Patient since 2019)

Dr. Kazmi is a very good doctor. I trust his medical knowledge and he has excellent bedside manner. The office is very modern looking and comfortable on the inside, with complimentary tea/coffee offered and even a phone charging station.


StarStarStarStarStar It was a great place to visit when you are feel... —    (Patient since 0001)

It was a great place to visit when you are feeling sick. Staff was awesome and very supportive. Doctor was great.


StarStarStarStarStar I walking in to the site with injury for a moto... —    (Patient since 2020)

I walking in to the site with injury for a motorcycle accident and they was so quick and through with all the steps and paperwork and the nurses are helpful and really professional also. The doctor also knows his stuff too. Got better help than my old doctors. they really care for you! I will always make it my job to always go up there for any future medical problems I have!


StarStarStarStarStar I had a great visit, everyone was very helpful ... —    (Patient since 2019)

I had a great visit, everyone was very helpful and very quick to get you in and out.


StarStarStarStarStar i was so impressed with and grateful to everyon... —    (Patient since 0001)

i was so impressed with and grateful to everyone at DuPage Immediate Care after my recent visit. I was greeted and checked in by Rosalee, who was so kind and reassuring. She helped me with my insurance questions, quickly and professionally registered me and even kept me updated on wait times. My nurse and tthe physician were very respectful and caring, listening to my concerns and answering all my questions. The office, exam room and bathroom were very clean and tidy. On the way out Rosalee made sure I had everything I needed, even checking to see if I had a pharmacy I used or needed a recommendation. From start to finish I couldn’t have been happier...and now much healthier! Thank you all and please know, you made a difference. Thank you!


StarStarStarStarStar Highly recommend  —    (Patient since 0001)

Great service! Receptionist was very helpful and updated us with current wait time, insurance, etc. Nurse was excellent and even got my young son’s blood draw on the first attempt. Dr followed up with me the following day regarding results and treatment. I was very impressed!


StarStarStarNo StarNo Star I didn't like the fact I have to get another pr... —    (Patient since 0001)

I didn't like the fact I have to get another prescription from the same doctor who saw me and if Dr isn't available?


StarStarStarStarStar Mae Sample,Rn.BSN —    (Patient since 2019)

The care was excellent,The staff was professional from the receptionist, nurse and the doctor.Thank you


StarStarStarStarStar All staff from receptionist, medical assistant ... —    (Patient since 0001)

All staff from receptionist, medical assistant and doctor were professional, friendly and ver y helpful. Wonderful!


StarStarStarStarStar I was overall impressed with my first visit the... —    (Patient since 0001)

I was overall impressed with my first visit there. Everyone was professional and polite. I really liked the doctor I saw and the pharmacy on site was exceptionally helpful !!!


StarStarStarStarStar Wonderful and helpful staff —    (Patient since 0001)

Wonderful and helpful staff


StarStarStarStarStar Great service liked the doctor . —    (Patient since 2020)

Great service liked the doctor .


StarStarStarStarStar I've gone to this facility on several occasions... —    (Patient since 2019)

I've gone to this facility on several occasions and the care and medical treatment I received was great. Very professional staff.


StarStarStarStarStar I had to come in towards the end of the night a... —    (Patient since 0001)

I had to come in towards the end of the night and everyone was very friendly and courteous even after a long day.


StarStarStarStarStar The clinic and its employees were professional,... —    (Patient since 0001)

The clinic and its employees were professional, efficient and very courteous. I would highly recommended the clinic to family and friends.


StarStarStarStarStar Both my husband and I had foot surgery here and... —    (Patient since 0001)

Both my husband and I had foot surgery here and everyone was so nice and great doctor and environment!


StarStarStarStarStar The staff was very friendly. I was seen immedia... —    (Patient since 0001)

The staff was very friendly. I was seen immediately and Doctor Romeo was incredibly wonderful, knowledgeable and put me at ease right away. I told them I didn't know about this facility but would recommend to all that I know!!!


StarStarStarStarStar Very happy with their quickness to get me in an... —    (Patient since 0001)

Very happy with their quickness to get me in and see a doctor. I needed stitches and only waited a few minutes to get in. The Dr and team were very responsive and professional. Couldn't be happier with my decision to go here for medical attention.


StarStarStarStarStar Would definitely go again —    (Patient since 0001)

Service was quick, diagnoses was fast and doctor answered all my concerns. They really were urgent care, especially when it's your kiddos.


StarStarStarStarStar The doctor who tended to me was welcoming, list... —    (Patient since 0001)

The doctor who tended to me was welcoming, listened, and clearly explained me condition.


StarStarStarStarStar Good Services  —    (Patient since 0001)

The receptionist and doctors were very kind and professional. Great Services!


StarStarStarStarStar Love it here. They are very attentive - and tak... —    (Patient since 2019)

Love it here. They are very attentive - and take action. I will be going here from now on. Spotless place/educated and professional staff /Friendly!


StarStarStarStarStar Extremely pleasant experience from the moment w... —    (Patient since 2019)

Extremely pleasant experience from the moment we stepped in! I’ve never felt more comfortable or more at ease in a doctors office. My son was seen right away, diagnosed and out the door within 40 minutes. Front desk staff and doctors were beyond super knowledgeable and kind.


StarStarStarStarStar Super nice friendly staff always feel welcomed!... —    (Patient since 2020)

Super nice friendly staff always feel welcomed! My 3 year old isn’t scare of doctors because of them! Highly recommend them!


StarStarStarStarStar Good Service —    (Patient since 2020)

I've always gotten good care at Dupage Immediate Care. They are fast, friendly and professional. There is a pharmacy in the building making filling prescriptions very convenient.


StarStarStarStarStar Great service —    (Patient since 0001)

Everyone was very nice and professional. They got me in immediately.


StarStarStarStarStar It was a very clean office, very friendly staff... —    (Patient since 2020)

It was a very clean office, very friendly staff, I was seen and treated very quickly


StarStarStarStarStar Was very pleased with the care I received. I wo... —    (Patient since 0001)

Was very pleased with the care I received. I would recomend DuPage Immediate Care


StarStarStarStarStar Insurance. —    (Patient since 0001)

My only disappointment is that they do not accept Blue Cross Blue A HMO. Big bummer for me and my family.


StarStarStarStarStar No wait time  —    (Patient since 0001)

Th staff was great. The office is clean. They are very good with kids.


StarNo StarNo StarNo StarNo Star Terrible. Second time I have taken my son there... —    (Patient since 0001)

Terrible. Second time I have taken my son there and the doctor could care less it seems. No thorough at all, misdiagnosed my son with strep, he was not even 2. Just brought him there again, because it was the only place open. My son would not show his throat. If they would have used the tongue depressor to look, they would have seen a throat full of strep. Instead they have him a super low dose of antibiotics saying it was upper respiratory infection. So mad and the doctor is AWFUL.


StarStarStarStarStar Very professional and courteous staff was very ... —    (Patient since 2020)

Very professional and courteous staff was very friendly and the doctor was great as well.


StarStarStarStarStar First Visit. —    (Patient since 0001)

This was my first visit to Du Page Immediate Care. My medical situation was identified and the doctor treated me accordingly. High marks for him and the rest of the staff. I am relatively new to the area and it is comforting to know that this facility is available to me when I need immediate care and cannot get to my physician.


StarStarStarStarStar Nurse stop at urgent care  —    (Patient since 0001)

This was my first time at urgent care ever and I was really happy with my experience. Olivia the MA was very attentive and cared about me while making similarities between us as a common ground. Dr. Romeo was very sweet and thoughtful. I’ll wouldn’t hesitate to come back!


StarStarStarStarStar It was my first time coming in. Everyone was fr... —    (Patient since 0001)

It was my first time coming in. Everyone was friendly from walking in. The nurse was great as well. Very caring and patient.


StarStarStarStarStar I felt comfortable here.  —    (Patient since 2019)

I felt comfortable here.


StarStarNo StarNo StarNo Star . I have never been treated with such disrespect —    (Patient since 0001)

There is not enough space to explain how I was treated at your facility if you're really interested you can give me a call at 70 8 6 92 4897


StarStarStarStarStar They are really professional, quick, friendly, ... —    (Patient since 0001)

They are really professional, quick, friendly, price affordable, and understanding with questions.


StarStarStarStarStar Amazing care —    (Patient since 0001)

I received an amazing care. Doctor was very knowledgeable and the stuff was extremely caring. The doctor run strep throat test on me and when it came back positive prescribed me an antibiotic making sure that it will be safe for my 11 weeks baby.


StarStarStarStarStar From the receptionist and the medical assistant... —    (Patient since 0001)

From the receptionist and the medical assistant, to the doctor and pharmacist, everyone was kind and professional. I was treated quickly and with the utmost care. I was very impressed with my experience there!


StarStarStarStarStar The nurse and receptionist on duty were PHENOME... —    (Patient since 0001)

The nurse and receptionist on duty were PHENOMENAL. The patient volume grew rapidly shortly after I checked in and kept growing. There was only one nurse on the schedule and she did a wonderful job keeping things moving. And the receptionist did an outstanding job assisting the nurse to the best of her abilities. IM ABSOLUTELY DISAPPOINTED with the Dr that was on shift and how she treated the two girls and me as the patient. She- the dr- made some very disrespectful comments that clearly upset the staff and rubbed me the wrong way. And then she just left. I occupied a room for over an hour longer than needed because she left without discussing my X-ray results with me; leaving the dr who came in to cover her confused and pick up her slack. So 5 stars and fantastic review to the receptionist, the nurse and the male dr- And 0 stars to the female dr


StarStarStarStarStar Amazing! Everyone was so nice and sweet! —    (Patient since 0001)

Amazing! Everyone was so nice and sweet!


StarStarStarStarStar  —    (Patient since 2019)

Quick, clean and professional medical environment.


StarStarStarStarStar Great service and onsite pharmacy —    (Patient since 0001)

Great service and onsite pharmacy


StarStarStarStarNo Star Quick and curtious service. —    (Patient since 0001)

Quick and courteous service.


StarStarStarStarStar Excellent service and staff. They really helped... —    (Patient since 0001)

Excellent service and staff. They really helped us.


StarStarStarStarStar Ingrown Toenail 12/11/2018 —    (Patient since 2020)

Recently, I had an ingrown toenail removed at this location, technically, I had two, one on each side of the toe, and while it was a more painful experience to go through, the doctor was VERY kind, VERY understanding, and overall, very professional. Recently, I had to change insurance companies, and because of this, it was my first visit to this location, and anytime someone has to go to a new location for a stressful procedure like an ingrown toenail removal, it can be a rather trepidatious experience. However, your facility and staff were extremely kind & professional. Thanks again for what could have been a very painful, unpleasant experience and making it somewhat more palatable.


StarStarStarStarStar Great quality service in a timely fashion.  —    (Patient since 0001)

Great quality service in a timely fashion.


StarStarStarStarStar Friendly front desk staff, very clean tidy offi... —    (Patient since 0001)

Friendly front desk staff, very clean tidy office, hardly any wait at all, very attentive knowledgable nurses and doctors. Pharmacy in house is a huge perk. Highly recommend.


StarNo StarNo StarNo StarNo Star I wish the price didn't change, you guys are be... —    (Patient since 0001)

I wish the price didn't change, you guys are becoming expensive just like these other clinics charging $125, $150, and $260 just for a visit. Some people still cant even afford that, it was nice paying the $75/$80 just for a visit and then you just take it away and didn't even send a letter out letting us know. Didn't advise us of these changes and when you get there your surprised cause the price changed and were given no notice


StarNo StarNo StarNo StarNo Star Excessively long wait and when I finally got to... —    (Patient since 0001)

Excessively long wait and when I finally got to see the doctor after waiting for 2 hours he was focusing on anything but what I tell him was wrong. Didn't feel comfortable with the doctor could hear him examining other patients who came in after me, and demanded a refund and left


StarStarStarStarStar dr was very helpful and did an excellent job... —    (Patient since 0001)

dr was very helpful and did an excellent job


StarStarStarNo StarNo Star Had a hard time communicating to the nurse. Wa... —    (Patient since 0001)

Had a hard time communicating to the nurse. Wait was over an hour.


StarStarStarStarStar Great Experience —    (Patient since 0001)

I had a very good experience here! The staff were very friendly and helpful! Olivia was so kind and patient with me. It was blizzarding outside when we left and the lady who was at the front desk got a shovel and cleared us a path all the way to our car. The extra effort was really appreciated!


StarStarStarStarNo Star Staff was very friendly and made us very comfor... —    (Patient since 0001)

Staff was very friendly and made us very comfortable..we loved the service here


StarStarStarStarStar highly recommend  —    (Patient since 0001)

So nice , heard what I had to say, no wait, professional and thorough


StarStarStarStarStar the receptionist and the nurse and the doctor... —    (Patient since 0001)

the receptionist and the nurse and the doctor was excellent.


StarStarNo StarNo StarNo Star No knowledge about BP meds and fluids —    (Patient since 0001)

When an anxious person comes into the office and is immediately scolded by the doctor for their blood pressure (caused by the anxiety), this really doesn't help to have a good experience. IV fluids increase blood volume and therefore blood pressure (I was told the opposite by the tech) and I felt like I had to take clonidine offered to me to get the doctor to stop scolding me. Also, clonidine does not work in 5 minutes. It takes 30-45 minutes for the pill to begin to take effect and yet they were reassessing my blood pressure in less than 5 minutes expecting it to be completely effective. No one listened when I said I have an anxiety disorder and they instead said "Oh god" when they reassessed my BP and saw it went up after they were panicking about it.


StarStarStarStarStar  —    (Patient since 0001)

That is how I found your urgent care facility. Unable to get an appointment with my dr and need to get relief from ear jaw pain.


StarStarStarStarStar I was very impressed with the everyone I had th... —    (Patient since 2019)

I was very impressed with the everyone I had the pleasure to meet. The Dr did take care of my severe pain.


StarStarStarStarStar Amazing Service. Friendly and knowledgeable Doc... —    (Patient since 0001)

Amazing Service. Friendly and knowledgeable Doctors. Impeccable receptionist AND waiting room. I absolutely LOVE Julia the best pharmacists EVER!!


StarStarStarStarStar Polite staff, great service, very clean, very p... —    (Patient since 2019)

Polite staff, great service, very clean, very professional. Explained everything clearly and meticously.


StarStarStarStarStar Great Staff  —    (Patient since 0001)

I was extremely impressed by the friendliness, professionalism, and knowledge of the staff. They worked quickly to resolve my issues, and they were thorough. I was very pleased with my experience and would highly recommend them to anyone. They are open late and have a pharmacy nearby.


StarStarStarStarStar The Doctor was straight forward, easy to commun... —    (Patient since 0001)

The Doctor was straight forward, easy to communicate with. NO BEATING AROUND THE BUSH! This was very refreshing. I needed a pain killer for a badly infected tooth. I asked for enough to get .e through the night. The next morning I saw the Dentist. He made the night bearable. THANK YOU!!!!


StarStarStarStarStar Dr. Bayola was wonderful, very thorough! Also h... —    (Patient since 2019)

Dr. Bayola was wonderful, very thorough! Also he was very personable, a doctor with compassion!


StarStarStarStarStar I have a special needs sister and all the staff... —    (Patient since 0001)

I have a special needs sister and all the staff were very kind and patient.


StarStarStarStarStar Friendly and professional. Quick wait time. —    (Patient since 0001)

Friendly and professional. Quick wait time.


StarStarStarStarStar My 1st time visiting DuPage Medical was the bes... —    (Patient since 2020)

My 1st time visiting DuPage Medical was the best experience I had in a long time the staff and doctors was very friendly.


StarStarStarStarNo Star The facility was very clean, staff was very fri... —    (Patient since 0001)

The facility was very clean, staff was very friendly, and we were seen and treated promptly.


StarStarStarStarStar I walked in and the facility was spotless. It h... —    (Patient since 0001)

I walked in and the facility was spotless. It had a very clean and pleasant smell. The receptionist was so nice and welcoming as was the pharmacist. Who thoroughly explained my meds and how to take. The doctor had a great brad side manner and didn’t not rush. The facility had a very impressive coffee service area and a fridge with water for the patients. I don’t live around this facility I just happened to be in the area for work. But, 35 minutes is not that far to travel for this kind of service. The most important thing, I feel 98% better. Thank you DuPage Immediate Care!!!!


StarStarStarStarStar  —    (Patient since 0001)

Great service & professionalism.


StarStarStarStarStar Great place. Friendly staff. Place was clean —    (Patient since 0001)

Great place. Friendly staff. Place was clean


StarStarStarStarNo Star The staff was very friendly and helpful. One ge... —    (Patient since 2019)

The staff was very friendly and helpful. One gentleman seemed a little unsure of himself but perhaps he was new. Everyone has to learn sometime! Overall I was happy with the friendly, speedy service. I do not like that the bathroom is in the foyer, however. its odd to walk out the door, into the cold, to step into the restroom. The bathroom had also not been cleaned for a while. it was sanitary, but wrappers on the floor and sink and paper towels overflowing from the garbage can. It wasn't horrible but it needed a little attention.


StarStarStarStarStar Came there in intolerable pain and no answers ,... —    (Patient since 0001)

Came there in intolerable pain and no answers , left there with a plan ! Excellent from front desk , Nurse , manager , and doc too w/ bedside manners which is rare these days . Thank you DuPage urgent care !


StarStarStarStarStar Loved the environment and staff. Very efficient... —    (Patient since 0001)

Loved the environment and staff. Very efficient and great customer service. Highly recommended.


StarStarStarStarStar Customer Service was EXCELLENT! The doctor and... —    (Patient since 0001)

Customer Service was EXCELLENT! The doctor and his helper (I didnt get her name) but they made me feel very comfortable! They were very helpful!


StarStarStarStarStar I went in for testing - I’d been run down and w... —    (Patient since 0001)

I went in for testing - I’d been run down and wanted clearance before my international travel. I tested + for flu and strep by quick test and then I fainted only to be sent to ER because x2 EKG machines weren’t working. I was later tested at hospital and all tests were negative flu and strep???? My daughter also had following testing she tested positive for flu at your clinic and then later discovered she too was negative for flu? I’m very alarmed at the false positive testing and no working EKG. The staff was friendly enough but please look into the validity of your tests


StarStarStarStarStar Was really impressed with the quick, efficient ... —    (Patient since 0001)

Was really impressed with the quick, efficient appointment.


StarStarStarStarStar Very caring and friendly staff and was able to ... —    (Patient since 0001)

Very caring and friendly staff and was able to get an appointment the same day i called and the price was affordable.. just an overall pleasant experience !


StarStarStarStarStar The entire staff helped to ensure I was relieve... —    (Patient since 2020)

The entire staff helped to ensure I was relieved of pain as quickly as possible. From the receptionist to the doctor, I was met with great care.


StarStarStarNo StarNo Star 1st visit with dr. Kazmi was great. He was thor... —    (Patient since 0001)

1st visit with dr. Kazmi was great. He was thorough and took good history. He was also quick to come in the room. Didnt rush me thru the visit either. 2nd visit was not impressive. Wait time was too long and the dr and the MA seemed to be chatting for quite a bit of time. Dr came off a little judgemental in rx refill. I get it, for him to be concerned with benzo refills. But i think he should work on first finding out the reason for the visit and which med refill and how its working..and then have a discussion on what should be refilled. I did not even want a refill on benzo but the dr just came off a little nervous. I am glad he doesnt just refill benzos left an right but i think presentation could have been better. Wait time on 2nd visit seemed too much esp since i had a migraine at the time.


StarStarStarStarStar Great Urgent Care Clinic —    (Patient since 0001)

Everything went really well. Very clean clinic. Quick service. The only complaint I have is the fact that you ask for the social security number when it is not necessary and goes against the privacy laws. I'm a victim of Identity Theft by social security number. So I refuse to give my SS# out. There is a law on this and a client does not have to give the number to any medical clinics.


StarStarNo StarNo StarNo Star This is the 2nd time I've been here and have go... —    (Patient since 0001)

This is the 2nd time I've been here and have gotten subadequate care. I think it is a more expensive antibiotic prescription place than anything else. I specifically asked if this location would provide cortisone shots over the phone and was told yes 2x. I arrive and instead get a lecture about how I could lose weight to help my joints (I'm 6', 200 lbs and have lost 180 pounds). Despite repeatedly saying I didn't want a narcotics prescription because it doesn't help my issue that's what I left with. I've gone before and have gotten fuzzy xrays, as did my husband on a separate occasion.


StarStarStarStarStar It was horrible. They seriously don’t know what... —    (Patient since 0001)

It was horrible. They seriously don’t know what they’re doing. Gave me some steroids to take but worsen. I’m ok, wish I had a refund!


StarStarStarStarStar Great people clean well run. —    (Patient since 2019)

Great people clean well run.


StarStarStarStarNo Star Doctor , was great . Thanks for being there. —    (Patient since 2020)

Doctor , was great . Thanks for being there.


StarStarStarStarStar Great service and friendly staff  —    (Patient since 2020)

Great service and friendly staff


StarStarStarStarStar Staff was friendly and thorough. —    (Patient since 0001)

Staff was friendly and thorough.


StarStarStarStarStar I would 100 percent recommend this service to a... —    (Patient since 2020)

I would 100 percent recommend this service to any one. The staff was very friendly and helped me with all my questions even before going I had called and they were very polite and kind they answer all my questions and helped so much! I’m beyond satisfy!


StarStarStarNo StarNo Star  —    (Patient since 2019)

I have never had a problem there, however on my last visit I was the second person in a room yet for some reason even though I was the second person in the room I was not seen until two other people were seen before me apparently there was a mix-up in the rooms. A quick visit turn into an hour-and-a-half visit, was quite disappointed. The doctor kind of rushed my visit and really didn't pay attention to the issues that I was having at the moment.


StarNo StarNo StarNo StarNo Star Bad Physician Experience —    (Patient since 0001)

I took my 2 year old in for a high fever and was very disappointed with the care and bedside manner of the physician. Everyone else we met with there was great but the physician terrible. He came in and instantly scared my daughter. I had to ask him to check her ears. I had to ask him to also check her throat. Once he did check her mouth he called it "a throat thing" and recommended some medicine which he barely explained to me. I tired asking questions to understand and he made me feel dumb. Two days later I took my daughter to her regular pediatrician who kindly explained that she had Hand, Foot, Mouth. I'm very frustrated that this was no diagnosed at the Immediate Care as I now understand this is a very common illness to identify and was totally missed by the original doctor. Up until meeting the doctor we were having a very positive experience. The waiting room was very clean, the exam room was very kid friendly, and the nurses were extremely nice. Despite these positives I would not return as it's ultimately the physician dictate the overall necessity to go to an Immediate Care.