DuPage Immediate Care

Star Star Star Star No Star 797 Reviews

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Reviews

StarNo StarNo StarNo StarNo Star We waited 1 hour for my daughter to see the doc... — 

We waited 1 hour for my daughter to see the doctor. Which was ok I understand they was busy. Once we got in the room the doctor less then 15 mins to check out daughter out. Just for him to tell us she has some type of viral infection and to wait it out and her fever should break within 5 day. Number 1 hr did no testing on her to rule out covid, flu or rsv. We had to take her to see her PCP who tested and treated our baby for her illness. The immediate care doctor waisted our time and money.


StarStarStarStarStar Friendly, professional and helpful.  — 

Friendly, professional and helpful.


StarStarStarStarStar You are the only lab nearby that does the RT-PC... — 

You are the only lab nearby that does the RT-PCR test.


StarStarStarStarStar Service was timely and provided by knowledgeabl... — 

Service was timely and provided by knowledgeable and friendly staff. Extremely happy that you were open on Thanksgiving.


StarStarStarStarStar Good place to seek immediate health care.  — 

Good place to seek immediate health care.


StarStarStarStarStar Very thorough and rapid test results, even dete... — 

Very thorough and rapid test results, even determined the cause of my issue which exceeded my expectations!


StarStarStarStarStar The doctors and staff were fabulous. I felt wel... — 

The doctors and staff were fabulous. I felt well taken care of.


StarStarStarStarNo Star I haven’t heard back about my results in about ... — 

I haven’t heard back about my results in about 2 weeks


StarStarStarStarStar Online appointment  — 

It was easy to get an appointment the same day. Waiting time was minimum. Staff was very friendly and helpful.


StarStarNo StarNo StarNo Star This was my first visit in your office. I went ... — 

This was my first visit in your office. I went there for a Covid test only. Not to be registered as a New Patient Visit... Therefore billing my insurance for more than the Covid test. I’ve asked for the office Mgr to call me but that hasn’t happened


StarStarNo StarNo StarNo Star  — 

2nd time coming and the doctor or nurse forgot about me and my daughter


StarStarStarStarStar Very glad your medical services are available a... — 

Very glad your medical services are available and you can talk to a real MD about your situation.


StarStarStarStarStar I love to go to immediate care here.. The staff... — 

I love to go to immediate care here.. The staff is very welcoming and doctors are very friendly.


StarStarStarNo StarNo Star Front desk helpful, but Dr. rushed us.  — 

The front reception workers were very helpful. However, Dr. Singha seemed very rushed, and spoke very quickly. We felt rushed by him, and didn't feel as though he took the time to really listen to our concerns.


StarStarStarNo StarNo Star This is a good after hours facility. I had a Co... — 

This is a good after hours facility. I had a Covid test. However the text message I received said I would be texted when I could come in and be seen. I was not texted and walk in we’re taken before me. So the “save my spot” option didn’t really work.


StarNo StarNo StarNo StarNo Star Worst immediate care center — 

Spent $125 for none of my health issues to be resolved. Doctor acted as if he had no idea what I’m talking about even though my ear drum feels like it’s about to explode. Never coming back here again.


StarNo StarNo StarNo StarNo Star Stay away, did not even perform basic check. — 

This clinic is a disgrace. I went in to check for potential pneumonia (recovering from COVID). The "doctor" comes in the room, does not even perform a standard check (lungs, eyes, ears, nose). He orders a chest X-ray, and goes on his marry way. Comes back latter to prescribe me antibiotics. I was beyond me how can a doctor not even perform a standard check. I'm sure they are charging the insurance in full. Stay away from this place as these "doctors" should not be allowed to practice.


StarStarStarStarStar Overall it was a very good trip and fix! — 

Overall it was a very good trip and fix!


StarNo StarNo StarNo StarNo Star Not the best experience.  — 

The facility is a bit dirty. Especially the bathrooms. It used to be nice. Also, I needed a blood test, and the first PA that tried to take my blood stuck me three times, and missed my vein 3 times. I got a bit sick. They sent in another girl and she was able to hit a vein on the first try in my other arm. ( for a total of 4 needles in my arm for one test. ) I have large veins as I work out a lot. So that basically sucked. They shouldn’t have people doing blood draws that can’t do them quickly.


StarStarStarStarStar Friendly responsive staff — 

Friendly responsive staff


StarStarStarStarStar Fast, easy, professional services! I will defin... — 

Fast, easy, professional services! I will definitely recommend to anyone in need!


StarStarStarStarStar DuPage Immediate Care — 

The staff here is excellent they treat you as they would treat their own family!


StarStarStarStarStar From the front desk to the wonderful doctor I s... — 

From the front desk to the wonderful doctor I saw—well? I was Impressed.


StarStarStarStarStar fast and curitious service — 

fast and curitious service


StarStarStarStarStar I really really love this place. I had no issue... — 

I really really love this place. I had no issues what so ever and actually have a serious infection. Dr Kumar is amazing and very friendly and extremely helpful with a great bed side manner.


StarNo StarNo StarNo StarNo Star Would not recommend. They put you in a room and... — 

Would not recommend. They put you in a room and do not even take a temp, blood presdure or any baselime info. I went for possible strep throat and was swabbed, but was not even touched by a nurse or a doctor.


StarStarStarStarStar Caring staff tries to put children at ease — 

We came in for a Covid PCR test. The staff was very helpful and friendly. They tried to put my daughter at ease. I could not of asked for more.


StarStarNo StarNo StarNo Star I was very concerned when they really weren’t i... — 

I was very concerned when they really weren’t interested in what medication I am taking. Doctor had me get X-rays without even seeing me first. Then, when he did see me he said I didn’t need them. I had to ask to be covered during my X-rays.


StarStarStarStarStar Service was excellent people very friendly and ... — 

Service was excellent people very friendly and the doctor was very good thanks


StarStarStarStarStar Very friendly medical stuff. Big plus is a phar... — 

Very friendly medical stuff. Big plus is a pharmacy on site.


StarStarStarStarStar All aspects of this visit were of excellent qua... — 

All aspects of this visit were of excellent quality


StarStarStarStarStar checking in online and saving spot for last min... — 

checking in online and saving spot for last minute school covid test for my daughter and niece & nephews was very helpful. As always when we get seen they are patient with my daughter.


StarStarStarStarStar Staff & service -very pleased — 

Staff & service -very pleased


StarStarStarStarStar Great place for medical care! — 

The staff is wonderful. The service is speedy and how high-quality. Can’t beat them for convenience and quality of care.


StarStarStarStarStar Wonderful Doctor and staff!! — 

Wonderful Doctor and staff!!


StarStarStarStarStar Staff was amazing a very efficient. — 

Staff was amazing a very efficient.


StarStarStarStarStar Who are you? — 

I was not aware that I could check in online PRIOR to arriving. This would have helped tremendously. i also noted that no one I encountered ever introduced his/herself, and said their name.


StarNo StarNo StarNo StarNo Star Bad experience  — 

As soon as I stated that I was not vaccinated, the physician’s demeanor changed with me. And I told him I had an earache and chest congestion was very bad at night. He prescribed me something over the counter instead of a stronger medication. I have worked in a pharmacy and I am aware of the medications available for congestion. I am literally paying abill to get prescribed an otc medication. Complete waste of time and money


StarStarStarStarStar The receptionist was very nice and the Dr was s... — 

The receptionist was very nice and the Dr was so understanding and kind. They were very down to earth. The Dr made me feel comfortable and home like he was my family physician. The staff overall were all smiles and very attentive. Maybe I should make him my Doctor.


StarStarStarStarStar Great team. Fast, professional, courteous, huma... — 

Great team. Fast, professional, courteous, human. I would recommend one tweak to your services. I am uneasy, as are others I’m sure, verbally providing Personal Identifiable Information (PII) other than name, when checking in at the front desk. If there is a way around this that would be helpful. Perhaps an ID? I was not asked for ID when I arrived. Thanks again!


StarNo StarNo StarNo StarNo Star Staff are very short with you and rude. I had i... — 

Staff are very short with you and rude. I had issues with my prescription and staff were very non responsive and kept telling me to have the pharmacy call them. Funny because my pharmacy tried calling them hours prior and no one responded to them. There are better places around here. Choose somewhere else.


StarStarStarStarStar I received excellent care and happened to go at... — 

I received excellent care and happened to go at a time when the facility was not overrun with patients, so I was in and out in an hour and a half. Was impressed when the doctor said to call her in the morning to let her know how I was doing. Would definitely go there again if necessary.


StarNo StarNo StarNo StarNo Star Don’t expect a call — 

I have been trying to contact them for days and cannot get anyone to answer.


StarStarStarStarNo Star Covid test — 

I never received the written results for my covid test.


StarStarStarStarStar DuPage Immediate Care - Great Service!  — 

Excellent service, the doctor took the time to explain my diagnosis with great detail and was not in a rush to go to the next patient. Answered all my questions. This kind of customer/patient service is truly hard to find.


StarNo StarNo StarNo StarNo Star I am afraid to enter your facility again .  — 

I am afraid to enter your facility again . Apparently there are a lot of untrained staff as a evident by the arguments between nurses and myself regarding dosages, procedures and sterilization.


StarNo StarNo StarNo StarNo Star Hi I came to your location because I had contra... — 

Hi I came to your location because I had contracted scabies on a recent trip to Kenya; the doctor never asked how many people were in my house and only gave me enough medicine for me. Once I realized other members of my family had been infected I returned to the clinic for more medicine but was told each family member had to see the doctor. I went to another doctor and the first question they asked was how many people are in the house and gave me medication for the whole family.


StarNo StarNo StarNo StarNo Star They forgot about me. I arrived at 1.52 and did... — 

They forgot about me. I arrived at 1.52 and didn’t leave until 4.36. Then the supervisor was trying to find out who’s fault it was while I was still waiting for a throat swab. They used to be very good, but very disorganized and only one doctor in the afternoon.


StarStarNo StarNo StarNo Star I was a first time patient at this immediate ca... — 

I was a first time patient at this immediate care. I waited longer than I would like for being the first appointment of the day. (Around 50 min). My interaction with the physician assistant and doctor was pleasant and went well. My greatest issue was the sizable trash can in my room was completely filled to the top. Because I was the first appointment of the day, I can only assume it was garbage from the prior day. It’s really a bad sight for a medical office


StarStarStarStarStar The staff were very friendly even though they w... — 

The staff were very friendly even though they were busy. And the wait time was very short.


StarStarStarStarStar DuPage Immediate Care is great! — 

DuPage Immediate Care is great! We always receive a warm welcome from staff and doctors. I never feel rushed. I highly recommend this immediate care center.


StarStarStarStarStar friendly service and knowledgeable docs.  — 

friendly service and knowledgeable docs.


StarStarStarStarStar Little waiting time and I was seen by kind and ... — 

Little waiting time and I was seen by kind and professional healthcare workers.


StarStarStarStarStar Seen and received appropriate treatment. — 

Seen and received appropriate treatment.


StarStarStarStarStar Everyone was very professional and helpful. I... — 

Everyone was very professional and helpful. I was a walk in and they fit me in and were very clear about what my time frame would be and it was exactly what they said. Clean and the test results were fast too. They also called and emailed me my results. I was very pleased and can recommend them heartily.


StarStarStarStarStar I received wonderful comforting service from Dr... — 

I received wonderful comforting service from Dr. Cynthia W. and the rest of medical staff and clerical staff during a very unexpected stressful health issue. The team was efficient and quick as possible for a holiday weekend! I definitely recommend this medical facility. They were fully equipped to give me the best care possible.


StarStarStarStarStar Very friendly staff .and very caring.  — 

Very friendly staff .and very caring.


StarStarStarStarStar Easy to get the covid test done.  — 

Easy to get the covid test done. Friendly staff. I had the test done together with my husband and we asked to give us the results in writing. We have not received it yet. An email would be fine.


StarStarStarStarStar  — 

Very efficient and friendly staff! I asked for an email stating the test results. Did not receive it yet. Neither did my wife Ingrid.


StarStarStarStarStar Accommodating, friendly staff. We went for COVI... — 

Accommodating, friendly staff. We went for COVID tests (negative thankfully), and after evaluating my girls, the doctor recommended strep tests, which wasn’t even on our radar. They both had strep, for on the right medication and are on the mend! Excellent care here!


StarStarStarStarStar Everyone was very kind, and helpful  — 

Everyone was very kind, and helpful


StarStarStarStarStar Everyone that helped me was friendly, competent... — 

Everyone that helped me was friendly, competent, professional. Thank you very much.


StarStarStarStarStar Would Highly Recommend Dr. Sharma — 

Dr. Sharma, was so friendly and genuine. I had to wait which I was totally glad I did. He wad running behind, but the nurse Mary was kind enough to come out and let me know. The Dr. took his time to explain things and was not rushing. I would recommend Dr. Sharma to anyone looking for excellent care.


StarStarStarStarStar Employees were very friendly and helpful. It wa... — 

Employees were very friendly and helpful. It was a good experience.


StarStarStarStarStar Phenomenal service! Dr Cyndi is absolutely one... — 

Phenomenal service! Dr Cyndi is absolutely one of a kind and ever so caring! The staff is very kind and friendly!


StarNo StarNo StarNo StarNo Star covid test ok, anything else consider going som... — 

covid test ok, anything else consider going somewhere else, got some weird advice and it seems to take advantage of people


StarStarStarStarStar I am very pleased with the care I received. Dr... — 

I am very pleased with the care I received. Dr. Cindy is the best.


StarStarStarStarStar Overall everything worked out. The sampling was... — 

Overall everything worked out. The sampling was quick and efficient. The results delivery was later than promised then I had to get a specific cover letter for travel to Canada that was promised at the clinic but instead I had to phone and ask for it. Got it quickly after the call. The price was 50% higher than I paid in Louisiana and 3 x times higher than I paid in Canada for the same PCR CoViD 19 test.


StarStarStarStarStar The type of test, speed of the results and the ... — 

The type of test, speed of the results and the service was great!! Thank you!!!


StarStarStarStarNo Star Wait time when an appt was set is only disappoi... — 

Wait time when an appt was set is only disappointment.


StarStarStarNo StarNo Star Care not immediate. — 

Too long a wait for the short covid test. And still no results after three days. .


StarStarStarStarStar Care was fine. Registration was confusing.  — 

Care was fine. Registration was confusing. First we were told to register at an iPad kiosk. We did that. Then we were directed to register on our iphone with much the same info, plus were directed by the app to scan our Medicare & ins cards. After we told reception we couldn't do that, they said oh no need we can do that for you. Would've been nice to know that earlier. Why the 2 registrations?? Seems redundant. Think receptionists should've have explained registration procedure better.


StarStarStarStarStar I live next door and I trust Dr. W for her diag... — 

I live next door and I trust Dr. W for her diagnosis...I always leave in good spirits.


StarStarStarNo StarNo Star Purpose of my visit was a rapid test for travel... — 

A mixed rating ... the people including front desk staff, technicians and nurses I encountered were friendly, capable and projected caring. The low rating traces to extreme difficulty getting the results. Results were promised by email within 90 minutes of completion - in fact I had to make multiple calls throughout the day, and then return to the site in the early evening to ask for the results in person. Staffing appeared short - the people I encountered tried hard and had a long day. I can only assume this was a process problem. Unfortunately, the experience was unnecessarily burdensome and stressful. Items rated below Very Good either didn't come up (can't rate) or traced to difficulty getting results.


StarStarStarStarStar The staff was amazing. The Doctors were excell... — 

The staff was amazing. The Doctors were excellent and very patient friendly.


StarStarStarStarStar Great, effect and timely treatment  — 

Great, effect and timely treatment


StarStarStarStarStar Lovely Staff and location! — 

I was very impressed by the staff at this urgent care. I do NOT appreciate how some of the clients in the waiting room were talking to them, particularly the front desk worker, because it is obvious that they were all doing their best to move quickly. But they never flinched despite some rude people in the waiting room. I am thankful for them and all the doctors and nurses as well!


StarStarStarStarStar The staff and doctor are very knowledgeable and... — 

The staff and doctor are very knowledgeable and equally helpful


StarStarStarStarStar Great experience! — 

The process of walking in and using the online registration was really easy and appreciated. We had a bit of a wait, but that was also well communicated and saving our place in line using the online registration was great. Very friendly staff and doctor!


StarStarStarStarNo Star Chose DuPage Immediate Care for Covid testing. ... — 

Chose DuPage Immediate Care for Covid testing. Odd feeling to discover it's not affiliated with DuPage Medical Group/Hospital, but was on Illinois state testing list. Reception less than warm, but doctor was great. Didn't care for the waiting area, too cramped, and some people coming in had flu-like symptoms. Also, was told 24 hours on results; came back 48 hours later through Quest email. Probably will find a different place next time.


StarStarStarStarNo Star Didn’t care for provider it seemed as if he was... — 

Didn’t care for provider it seemed as if he wasn’t listening to what I was saying.


StarStarStarStarStar So easy, the nurses, doctors and front desk sta... — 

So easy, the nurses, doctors and front desk staff are so nice, and love that they accept walk ins.


StarStarStarStarStar Dupage Immediate Care is Absolutely the Best! P... — 

Dupage Immediate Care is Absolutely the Best! Professional, Friendly, Caring Staff provide comprehensive care. Welcoming and accepting of all. Love that they are open til 10pm and have pharmacy in same building. Absolutely the best for urgent care needs!


StarNo StarNo StarNo StarNo Star I had a 1230 appointment and didn’t get seen fo... — 

I had a 1230 appointment and didn’t get seen for my Covid test until 1430


StarStarStarStarStar Extremely kind, organized and helpful — 

Thank you so much for all your help! Your team was extremely quick and friendly during my appointment and when I had to call about my covid results because of a problem at the airport they went out of their way to help me sort it out in a matter of minutes! I would definitely recommend your clinic to friends and family and I am so glad that I chose to have my test done with you!


StarNo StarNo StarNo StarNo Star Never faxed our Paperwork to Doctor — 

Tech never sent our paperwork to our office, so we are having to repeat the ultrasound. We will now have to pay DuPage and our referring office Doctors for the same ultrasound because the office never sent our forms to our Doctor. So if you need something sent to your doctors office, find another urgent care


StarStarStarNo StarNo Star Never received documentation of my Covid test r... — 

Never received documentation of my Covid test result. I had to call to get it verbally from the receptionist! I would’ve appreciated a call and an e-mail or a snail mail….


StarStarStarStarStar Very nice people all around pleasent experiance... — 

Very nice people all around pleasant experience


StarStarStarStarNo Star Found information easily online and was able to... — 

Found information easily online and was able to make appointment and save my place in line.


StarStarStarStarStar Everything was outstanding! — 

Everything was outstanding!


StarStarNo StarNo StarNo Star Left without being seen. — 

Left without being seen. The front desk said they would take us straight back for a blood draw but 25 min later still waiting. Avoid.


StarStarStarStarStar Excellent care and awesome Dr. Mark Holterman M... — 

Excellent care and awesome Dr. Mark Holterman MD.


StarStarStarStarStar Very prompt service. Dr. Very understanding and... — 

Very prompt service. Dr. Very understanding and listening to my issues.


StarNo StarNo StarNo StarNo Star Stay far, far away from this facility. — 

I went to this facility after a waitress at a local restaurant accidentally dropped a platter with several Plates of food on me. One plate hit my head, back shoulder & I hit my elbow on the table. I was in pain, but able to walk & not feeling dizzy. Instead of going to the ER, I decided on urgent care at the closest facility to the restaurant. My experience was horrible. Although I have high bp, forgot yo take my new meds that morning (no one told me to take them only in the morning), my bp was elevated very high. Which had happened once b4. My PCP diagnosed me with White Coat syndrome. And, just as this time, I had a traumatic experience when my bp was highly elevated. What shocked me most was the the treating physician at urgent care was more focused on my elevated bp than what could have been a serious internal head injury. The doc, came in the room with an attitude scolding me about my elevated bp, causing me more stress. He tried to prescribe me a bp med without my full medical history. I told him NO. He backed down from trying to accept the prescription after I told him of a previous allergic reaction I had to a previous bp med. I will also note when the nurses took bp 4x, they didn’t position my arm correctly, they kept my arm hanging downward instead of upward parallel to my heart. This doc never should nor expressed any compassion about my injury. Even when he felt my sore head where the plate hit, he said nothing. He didn’t tell me to use cold compresses, watch for swelling, dizziness, etc. when I reminded why I was there & where my pain was, he unsympathetically told me to raise my arms, I assume to check if my shoulder or elbow was seriously injured. I left without the prescription and with the feeling of either this man was racist or, he hate his job. He didn’t even tell me to follow up with my PCP. Which I did on my own. After telling my adult about my experience at this place. She said, she too had a horrible experience with a doc at this facility.


StarStarStarStarStar Caring and exceptionally friendly staff! — 

Caring and exceptionally friendly staff!


StarStarStarStarStar I brought my mom in suspecting she may be getti... — 

I brought my mom in suspecting she may be getting dehydrated after a bought of vertigo. The doctor listened to all her symptoms and recommended a urine test. It turned out she did have an infection and that was contributing to her not maintaining fluids. They gave her a bag of IV, they were courteous and professional throughout the entire process. I would recommend this urgent care facility to anyone that needs non urgent medical assistance. Very satisfied with how they took care of my mom.


StarNo StarNo StarNo StarNo Star Horrible experience with healthcare professionals  — 

Our appointment was scheduled for 2:30 to do a Rapid Covid test. We weren’t seen til after. Once in a room, waited another 10 min for a nurse. After my sons 10 second Covid test, we waited again for the Doctor to come in that was clueless as to why we were here. Asked my son why he was getting a Rapid test but wouldn’t listen to the answers. Started to do a general exam and that’s when I introduced myself as a Doctor and explained why we are here. After the exam. Dr and nurse walked out leaving us in the room for another 5 minutes thus finally came back in to say we can go. So unorganized. For literally a 10sec procedure we waited almost 2 hours. We’ll never be back nor will I recommend anyone. Terrible experience.


StarStarStarStarNo Star Fine service. It would have been helpful if the... — 

Fine service. It would have been helpful if the Covid test results indicated that it was a PCR test. There were questions about the type of test at the airport.


StarStarStarStarStar I came to the clinic for a recurring upper resp... — 

I came to the clinic for a recurring upper respiratory issue and Dr. Cynthia Wollenschlager took care of me like she was my personal physician for 20 years. Thank you for let steaming yo my extensive medical history and being so kind and caring. Thank you to all the staff for their genuine kindness. If I s asm ever in this physical situation again, I know I will driving to this clinic.


StarStarStarNo StarNo Star I had a COVID test done for my son to be able t... — 

I had a COVID test done for my son to be able to go to camp. I was unable to get the results on before he left. I spoke to someone in the office and left a message on the answering machine and still were not able to get them. I had to physically come back to the office and request them and receive the print out of the results.


StarStarStarStarStar  — 

Wonderful friendly staff


StarStarStarStarStar Dr Mark was amazing. Will be coming for primary... — 

Dr Mark was amazing. Will be coming for primary care as well. Willing to switch my doctor because your staff is fantastic. Front desk, nurses, and Dr. Mark was fabulous and made me feel at ease. Very fast service as well.


StarStarStarStarNo Star  — 

The front desk was extremely helpful. Very pleased. Made me feel welcomed. The nurse who first came in was very pleasant. I felt she was rushed. The doctor was very rushed. Only spent about 2 minutes with me.


StarStarStarStarStar Fast and great care received ! I’m so glad we ... — 

Fast and great care received ! I’m so glad we went there ! They are open everyday and there’s a pharmacy in the building. One stop shop.


StarStarStarStarStar Thank you Dr. wollenschlager — 

Thank you Dr. wollenschlager


StarStarStarStarStar I was seen immediately and the doctor was very ... — 

I was seen immediately and the doctor was very knowledgeable


StarStarStarStarStar Check in process very effincient  — 

Check in process very efficient


StarStarStarStarNo Star . I’d go back  — 

I’d go back. People were professional and friendly. Dr was friendly and informative. Wait was longer than quoted but normal for urgent care.


StarNo StarNo StarNo StarNo Star Poor service. Misdiagnosed and never received a... — 

Poor service. Misdiagnosed and never received a call back. Never completed testing needed and paid for. Terrible!


StarStarStarStarNo Star The providers here were very caring and spent t... — 

The providers here were very caring and spent the time to answer my questions and show me the results of my X-ray.


StarStarStarStarStar Excellent service and sta — 

Excellent service and staff


StarStarStarStarStar Being from out of town, the staff made the expe... — 

Being from out of town, the staff made the experience very easy to navigate. All staff were very pleasant.


StarStarStarStarStar Great experience. Nice waiting area. Easy check... — 

Great experience. Nice waiting area. Easy check-in. Fair pricing. Professional, caring, friendly staff.


StarStarStarStarStar Doctor and staff are amazing. Everyone was very... — 

Doctor and staff are amazing. Everyone was very friendly and helpful. I was in and out within a timely manner. I got my test results within giving time frame.


StarStarStarStarStar We were seen very fast , everyone was very frie... — 

We were seen very fast , everyone was very friendly . Very happy with the visit. Most likely will make my primary


StarStarStarStarStar Awesome, quick service on a Saturday night. Gre... — 

Awesome, quick service on a Saturday night. Great, friendly medical team too


StarStarStarStarStar Great Medical Services — 

The professionalism, availability and ease of check in made this a very good experience.


StarStarStarStarStar Professional, helpful medical staff and pharmac... — 

Professional, helpful medical staff and pharmacist. I found all members of DPMC to be extremely helpful. Dr Mark Holterman is an excellent physician and explains, in detail, whatever medical issue(s) you may be having.


StarStarStarStarStar  — 

I was at the location twice over the weekend to follow up on a dog bite. I was so pleased and impressed by the care concern and empathy provided to my by the nurse (Dalal) and most importantly on the care and the follow up provided by Dr Cynthia Wollenschlager. Not only she reassure me I’ll be ok while provindjng me with the necessary medication but she follow up with me at home personally to make sure I was ok. Everyone at that location was nice friendly professional and very caring about my well-being and recovery.


StarStarStarStarStar Very friendly staff and short waiting time — 

Very friendly staff and short waiting time


StarStarStarStarStar The Doctor and nurse took time and treated us v... — 

The Doctor and nurse took time and treated us very well, listened and answered all our questions.


StarStarStarStarStar Great staff and I was roomed so quickly. Everyo... — 

Great staff and I was roomed so quickly. Everyone is extremely friendly and it seems like they have good communication between their team.


StarStarStarStarStar Service was excellent. Everyone was so professi... — 

Service was excellent. Everyone was so professional and caring.


StarStarStarStarStar Very professional, kind, and quick.  — 

Very professional, kind, and quick. I just got my first shot of the COVID-19 vaccine.


StarStarStarStarStar Great staff, no long waits and very acknowledge... — 

Great staff, no long waits and very acknowledged doctors and nurses


StarStarStarStarStar Friendly staff. Very prompt.  — 

Friendly staff. Very prompt. Attended to my needs in a courteous, professional manner. Very knowledgeable


StarNo StarNo StarNo StarNo Star Covid Scam — 

Covid SCAM to its fullest! Shame on DuPage IC for taking advantage of people during a pandemic. I am a Nurse Practitioner, have been one for over 12 years, and have never seen a medical scam such as this. My insurance was billed for a level 3 visit for a standard Covid test? - No vital signs taken, no temperature, no Spo2, no BP, no pulse. - The physician never did any assessment. Did not listen to my lungs or heart. No physical assessment whatsoever. Did not even come in the room. He literally talked to me from the door entryway. -My Covid test was "misplaced" and I had to return 9 hours after I was originally tested to be swabbed again. Avoid this scam at all cost. They will be closed down soon enough for INSURANCE FRAUD. My visit was 11/2020. I spoke with Amanda at DuPage Immediate Care on 12/14/2020 and she apologized telling me she would "wipe the charge". Then today 06/2021 I get a $600 bill. Hell the out of pocket charge for the test was only $200. They did a chlym pneumonia swab (multiple pneumonia swabs. Hell I'm a nurse practitioner and operate my own clinic I could have done a chest X-ray for free if I thought it was pneumonia. No communication. Without doing a physical assessment how did they deem these tests warranted. Hence complete scam.


StarStarStarStarStar Excellent doctors. Compassionate. Very long wai... — 

Excellent doctors. Compassionate. Very long wait for X-ray results. Very.


StarStarStarStarStar Nice friendlyHelped me very much. Went back th... — 

Nice friendly Helped me very much. Went back the next day and they checked my injury seemed concerned about me and that’s good. I even got my first Covid


StarNo StarNo StarNo StarNo Star Long wait time, not impressed by clinical staff... — 

Long wait time, not impressed by clinical staff


StarStarStarStarStar Friendly staff, comfortable atmosphere, nice lo... — 

Friendly staff, comfortable atmosphere, nice looking building from outside, plenty of parking, very nice experience.


StarStarStarStarStar Great service, nice employees — 

Great service, nice employees


StarStarStarStarStar Lab tech was very informative and a pleasure to... — 

Lab tech was very informative and a pleasure to be served by. Didnt catch a name but would most definitely like to have him when I come back for the 2nd round on the 19th of June


StarStarStarStarStar Everyone at the facility were wonderful. One o... — 

Everyone at the facility were wonderful. One of the best encounters at an urgent care. From out of town and doctor and nurses were very warm and caring.


StarStarStarStarNo Star Quick test, late hours — 

I liked the Dr. The wait was not long The report was thorough Seemed organized and well run


StarStarStarStarNo Star Good I like a inside its clean neat nice equipm... — 

Good I like a inside its clean neat nice equipment and elevator and good driving water nice pen and pencil


StarStarStarStarStar Absolutely love all of the nurses & Dr Mark. Th... — 

Absolutely love all of the nurses & Dr Mark. The entire staff show how much they care about your health and safety.


StarStarStarStarStar 2 years experience — 

I’ve been going here since two years ago and I have been happy most of the time. Time and waiting is the most important factor to me and they are doing a good job on it. I suggest to use their online schedule and virtual waiting list!


StarStarStarStarStar The young lady I worked with was pleasant and m... — 

The young lady I worked with was pleasant and made me feel at ease. I look forward to seeing her for my last shot in June sometime


StarNo StarNo StarNo StarNo Star very long wait time and the lady at the front d... — 

very long wait time and the lady at the front desk had no answers for when we would get seen by a doctor. Waited for an hour and 15 for my sick year and a half old son. We reserved a spot online and was told we were the next to be seen and then they proceeded to bring other people back. The lady at the front desk forgot to tell us people with appointment go first which I totally understand then when I asked how many appointments were ahead of us all she would tell me was a few more and couldn't give me even a time estimate. Very unprofessional and was not worth our time.


StarStarStarStarNo Star Does not seem Drs and staff /front desk/ test t... — 

Does not seem Drs and staff /front desk/ test technicians are all communicating. Front desk did not know anything about my ultrasound appointment. They said I did not have one. I was told results would be in the next day. The next and they were not. No one seemed to have know anything. Frustrating


StarStarStarStarStar Friendly and very professional. — 

Friendly and very professional.


StarStarStarStarStar Pleased to get in and out quickly. Dr. Mark w... — 

Pleased to get in and out quickly. Dr. Mark was very good.


StarNo StarNo StarNo StarNo Star I did not received test result 72 hourse — 

I was there on may 13, at about 11 am. They kept me waiting about four hours to take test .( only 3 people where ahead of me). I told them that I am traveling oversea and I need to have test result soon. Today is may 16. I did not received my result yet . I lost My oversea travel. I lost money , vacation ,and I am very very angry .I do not know what .


StarStarStarStarNo Star Nice Place — 

Nice facility, staff and dr very friendly, easy appointment scheduling. Took one star off because had to wait about 25 minutes after to get taken into exam room with a scheduled appointment, but that happens sometimes. Highly recommend. Went for Covid 19 test.


StarStarStarStarStar Very prompt service short wait and short wait t... — 

Very prompt service short wait and short wait time


StarStarStarStarStar Customer service — 

Service was great. The Dr. was amazing and funny. Made the day! Thank you


StarStarStarStarStar Great experience. They were friendly helpful an... — 

Great experience. They were friendly helpful and caring. Would definitely recommend


StarStarStarStarStar Quick and easy Covid vaccination experience. — 

Quick and easy Covid vaccination experience.


StarStarStarStarStar Butt fucking awesome  — 

Man let me tell you the people who work here made me so damn happy I had to go home a bust a fat one of my floor (was out of tissue)! Any way go here!!!!!


StarStarStarStarStar How a visit to Urgent Care should be — 

I made an appointment several hours before I arrived at the clinic. I was called in within 10 min. after arrival. Within 45 min. I had interpreted X-rays, had seen the doctor twice, and was armed with everything I needed to go to the next step. The staff was pleasant and efficient. The facility is well equipped and spotless. This is what Urgent Care should be. Thank you, Dr. Holterman and staff! (The only problem is that this Urgent Care facility is out of Aetna's network.)


StarStarStarStarStar Awesome Staff! — 

Everyone was so kind to me. I went in feeling like my head was about explode. Blood pressure was super high. Thank you to everyone! I wish my doctors office was like this group of professionals. Big thanks to the Doctor!


StarStarStarStarStar  — 

The entire staff, from the check in girls, nurse Paula and Dr. Cynthia Wollenschlager were wonderful. Only bad thing was air conditioning was not working on an 80 degree plus day.


StarStarStarStarStar Happy Patient — 

Excellent medical staff excellent location the cleanliness of the facility excellent top drawer


StarStarStarStarStar The Dr. uses the best treatment options availab... — 

The Dr. uses the best treatment options available and provides the personal attention I desire


StarStarStarStarStar Very clean and organized. Was in and out. Great... — 

Very clean and organized. Was in and out. Great service


StarStarStarStarStar Will be back — 

Genevieve was great to work with. Professional, competent, and kind. Will be back.


StarStarStarStarStar The most important thing is the service and how... — 

The most important thing is the service and how fast they work i really high recommended 👌


StarStarStarStarStar Fast, friendly..will visit again — 

Fast, friendly..will visit again


StarStarStarStarStar Staff is extremely nice and helpful. Kept appoi... — 

Staff is extremely nice and helpful. Kept appointment on time.


StarStarStarStarStar Geniveve - Best Poker — 

I was in and out for a COVID vaccine, Geniveve (not sure how to spell her name) was great. I am normally terrified of needles, but she was quick and didn't humor me and it was over before I knew it.


StarStarStarStarStar Very accurate and promted — 

Very accurate and promted


StarStarStarStarStar Great service  — 

Great service. Will being referring friends & family.


StarStarStarStarStar JJ: Immediate care before hospital last resort! — 

Based off my own doctors office advice to go to immediate care for stitches rather than the hospital, I am so happy I trusted them. My daughter needed a corner mouth stitch and the staff called in a plastic surgeon- 2 months later I realized I should have gone in to have my own hand stitched the very same day! Had debris removed and a finger stitched...about an hour in and out. Thank you guys again!


StarStarStarStarStar retired — 

Yeah, that too care of me quickly, and adequately. We don't live near the area, but would recommend them to friends who live there.


StarStarStarStarStar the staff was great...the nurse was very nice..... — 

the staff was great...the nurse was very nice... checked on us made sure we were ok


StarStarStarStarStar Friendly and courteous staff. Dr. Kumar very a... — 

Friendly and courteous staff. Dr. Kumar very attentive.


StarStarStarStarStar Quick and easy for Vaccine. — 

Didn't feel any pinch on injection, waiting area was empty (not crowded), i recommend this place


StarStarStarStarStar  — 

Orderly, quick and easy for my Covid vaccination


StarStarStarStarStar Very nice place and close to my house the peopl... — 

Very nice place and close to my house the people that work there were very nice to me but the only thing is that they never got back to me about when to schedule for my second vaccine shot


StarStarStarStarStar  — 

Very professional and organized. Good communication and simple online scheduling.


StarStarStarStarStar Absolutely amazing COVID vaccination process! M... — 

Absolutely amazing COVID vaccination process! My appointment was for 11:40AM. I got out of my car at 11:15AM and was back in my car at 11:30AM--and that includes the 10 minute observation period. The only question I was asked was my name. Incredibly streamlined experience and friendly staff.


StarStarStarStarStar COVID vaccine — 

I was able to schedule right away for the COVID vaccine. The process was easy enough. And when I got to the office I didn’t have to wait long. The staff was friendly and quick.


StarStarStarStarStar Professional staff and a very clean vaccination... — 

Professional staff and a very clean vaccination station/procedure !


StarStarStarStarStar Staff was very kind & professional. — 

Staff was very kind & professional.


StarStarStarStarStar DuPage Immediate Care made it easy to make an a... — 

DuPage Immediate Care made it easy to make an appointment and the followed up with plenty of reminders via text and email.


StarStarStarStarStar  — 

Super nice staff & quick testing with results within an hour.


StarStarStarStarStar Professional, friendly and efficient staff. Cle... — 

Professional, friendly and efficient staff. Clean environment. COVID safety protocol for vaccinations gold standard. Convenient location. Plenty of parking. Felt really safe going in for my first Moderna shot. No lines. No people flocked together in the reception area.


StarStarStarStarStar Outstanding service. On time meeting with Dr. H... — 

Outstanding service. On time meeting with Dr. Holterman and his analysis and recommendations were first rate. Looking forward to my next visit.


StarStarStarStarStar The young lady who administered my shot was gre... — 

The young lady who administered my shot was great and very helpful her name was Sarah she should get a raise.


StarStarStarStarStar Quick and easy for COVID- PCR results. — 

Quick and easy for COVID- PCR results.


StarStarStarStarStar Sarah nurse was great and front desk good too — 

Sarah nurse was great and front desk good too


StarStarStarStarStar I was very impressed by the care given to me ,... — 

I was very impressed by the care given to me , the doctor was extremely kind she took me to the bathroom holding my hand and explained everything very clearly.


StarStarStarStarStar Very clean, efficient and friendly! — 

Very clean, efficient and friendly!


StarStarStarStarStar Very nice place to get a covid vaccine. The nur... — 

Very nice place to get a covid vaccine. The nurse was so patient and answered all my questions.


StarStarStarStarStar Theresa T.  — 

Very prompt! No wait at all. The staff was friendly and informative.


StarStarStarStarStar Fantastic experience , fabul“care”🥰thank you D... — 

Fantastic experience , fabulous “care”🥰thank you Dupage Immediate “Care”


StarStarStarStarStar Fast and Efficient Service! — 

Friendly and accommodating with fast and efficient service.


StarStarStarStarStar Everything went well. Friendly staff. Very litt... — 

Everything went well. Friendly staff. Very little wait time.


StarStarStarStarStar Professional approach ...knowledgeable and help... — 

Professional approach ...knowledgeable and helpful staff ...


StarStarStarStarStar Dr. Cindy is amazing  — 

I already referred a friend to Dr. Cindy, who was very supportive.


StarStarStarStarStar This process was extremely smooth and efficient... — 

This process was extremely smooth and efficient. Took me on-time with little wait time. Nurse was kind and professional.


StarStarStarStarStar The staff was friendly and they provide good se... — 

The staff was friendly and they provide good service


StarStarStarStarStar Very helpful and professional sraff — 

Very helpful and professional sraff


StarStarStarStarNo Star My first visit to your location was to receive ... — 

My first visit to your location was to receive my covid shot. I was very pleased with the office and staff but have no other experience with doctors.


StarStarStarStarStar I have been and I will continue to refer people... — 

I have been and I will continue to refer people to the DuPage Urgent Care on Summit Avenue everybody at the office was very nice they all were very helpful and answering all my questions very caring and concerned for my well-being I will definitely keep on referring people to their services


StarStarStarStarStar Great customer service. No long wait times. — 

Great customer service. No long wait times.


StarStarStarStarStar Second time here. Again for a covid test since ... — 

Second time here. Again for a covid test since my coworkers keep exposing me. These people are great.


StarStarStarStarStar Great doctor Mr holterman — 

Great doctor Mr holterman


StarStarStarStarStar Fast and efficiently.  — 

Liked the place and how fast I was taken care if. There was no wait. I was taken to a super cute kid friendly room, nurse asked all questions, pediatrician came in shortly after, she was tested and we were out the door. It was great.


StarStarStarStarStar Brought my 4year old due to swollen left eye. T... — 

Brought my 4year old due to swollen left eye. The doctor checked her and stated she had her eye lid, right ear, and throat infection. We were shocked because she never complained about the ear and throat. So she prescribed her antibiotics and eye drops. The next morning she had her doctors appointment with her real doctor in elmhurst hospital and she stated she DID NOT have an ear nor throat infection. Nor did she need to have any medicine given. We had already gave her the medicine the night before when she did not need. Horrible service and fake information to people. My daughter is 4years old, why put a child thru all of this.


StarStarStarStarNo Star Pros: All staff was professional, friendly. Ph... — 

Pros: All staff was professional, friendly. Physician had a very nice, confident, professional manner. He listened to what I had to say, asked pertinent questions, and was able to assess the problem quickly. He explained his diagnosis clearly, and told me what he was prescribing and why. I was very satisfied with the experience. Also, the pharmacist, Julia, was also very clear in explaining how each of 3 meds were to be used & possible side effects. She was very busy, handling calls on a busy phone line, but was very focused and helpful throughout. Cons: the wait was over-long, running almost an hour behind by the one actually see the doctor.


StarStarStarStarStar Best Immediate Care I’ve Been To — 

Speed of getting care was great, doctor was fantastic in her explanation and time spent with me.


StarStarStarStarStar Dr. Mark was respectful and took care of my han... — 

Dr. Mark was respectful and took care of my hand with no issues. Thank you Dr. Mark. The staff at the front was respectful and made sure I was checked in and registered without any issues. Thank you all for everything and continue to be safe.


StarStarStarStarStar My appointment was on time and the Dr and staff... — 

My appointment was on time and the Dr and staff helped me. Very professional visit.


StarStarStarStarStar Great doctor, listened to everything I said and... — 

Great doctor, listened to everything I said and will come in the future for more check up


StarStarStarStarStar It’s was great exp — 

It’s was great experience


StarStarStarStarStar My care was exceptional!!! Sciatica flare ups a... — 

My care was exceptional!!! Sciatica flare ups are unbearable. Dupage Immediate Care took great care of my needs. Nicole


StarStarStarStarStar Thank you for all you have done for me — 

Thank you for allowing me to get a quick appointment especially when I was feeling really bad I have never seen a service that was so quick and very professional and the doctor really showed he cared


StarStarStarStarStar I was taken care of in a very timely safe manne... — 

I was taken care of in a very timely safe manner. Results and care were done very well. I would recommend the DuPage Immediate Care facility to any one.


StarStarStarStarStar Visiting family in Elmhurst from Tucson Arizona... — 

Visiting family in Elmhurst from Tucson Arizona I was pleasantly relieved to be able to make a same day appointment. Everyone was very helpful and pleasant. Was back home with meds an hour later.


StarStarStarStarStar Good service.  — 

Good service. Very nice people and thorough


StarStarStarStarStar repeat patient for both of our children. Alway... — 

repeat patient for both of our children. Always pleased with the care we receive.


StarStarStarStarStar Very caring people with great bedside manner! — 

Very caring people with great bedside manner!


StarStarStarStarStar We were directed to the correct office promptly... — 

We were directed to the correct office promptly. The doctor administering the vaccine was polite and explained everything. He answered all our questions. We were in and out in a reasonable amount of time.


StarStarStarStarStar Very smooth process and everyone was so friendl... — 

Very smooth process and everyone was so friendly.


StarStarStarStarStar I’ve already mentioned it to other people — 

I’ve already mentioned it to other people


StarStarStarStarStar Vaccine — 

I had been struggling to get a vaccine appointment for some time when I found out about dupage immediate care. I was so relieved to click the link and find availability! The process was very smooth. Thank you!


StarStarNo StarNo StarNo Star After receiving the covid vaccine I was not giv... — 

After receiving the covid vaccine I was not given any information on the vaccine, side effects or other medical information in case of a reaction.


StarStarStarStarStar Very convenient location , Fast service very C... — 

Very convenient location , Fast service very Clean , Great people ,I just love it.'


StarStarStarStarStar  — 

I got an appointment online immediately. Did not wait long once I arrived and got test results within the hour. Couldn't have been more convenient. Everyone was helpful and friendly. Thanks to Dr. Kumar.


StarStarStarStarNo Star Good doctor and her note taker was very kind an... — 

Good doctor and her note taker was very kind and knowledgeable.


StarStarStarStarStar Friendly efficient put me at ease caring in a t... — 

Friendly efficient put me at ease caring in a time of need this is like having mom care for you and make you better


StarStarStarStarStar A big thank you for the wonderful treatment and... — 

A big thank you for the wonderful treatment and courteous staff and service.


StarStarStarStarStar Wonderful staff! Very professional and attentiv... — 

Wonderful staff! Very professional and attentive.


StarStarStarStarStar I came to this immediate care just before closi... — 

I came to this immediate care just before closing. Everyone was so kind to me. I'm sure they wanted to go home but they took their time and took good care of me. Thank you!


StarStarStarStarStar My visit to the DuPage Immediate Care was one o... — 

My visit to the DuPage Immediate Care was one of the best at a medical facility I have ever had. The wait was short, every individual that I dealt with was professional, knowledgeable, helpful, and caring. I was given a referral for additional care that I may require. I have already told a number of people if they ever find themselves in need of immediate care this is where they should go.


StarStarStarStarStar Friendly personnel and very professional. — 

Friendly personnel and very professional.


StarStarStarStarStar  — 

Called a Dr. who had gone for the day to come back in to help my granddaughter. Outstanding care and “bedside manner” by everyone here


StarStarStarStarStar Everyone was pleasant and prompt. I feel every... — 

Everyone was pleasant and prompt. I feel everyone had a can do attitude and cares.


StarStarStarStarStar I love DuPage Immediate Care! Everyone was Soo... — 

I love DuPage Immediate Care! Everyone was Sooo caring and Compassionate!


StarStarStarStarStar Efficiency At It's Best! — 

I hadn't heard of Urgent Care facilities until 2 years ago when I moved to a retirement community at Beacon Hill in Lombard. What a fantastic and sensible type of service!! There was no waiting in my instance. Attention was given immediately after signing in. Follow-up can then be done at the hospital of my choice.


StarStarStarStarStar 1st, the website is so easy and very informativ... — 

1st, the website is so easy and very informative. Everyone I encountered was wonderful, loved the doctor actually going to have her as my primary, I received excellent, compassionate care


StarStarStarStarStar I was seen right away and cared for properly!  — 

I was seen right away and cared for properly!


StarStarStarStarStar COVID test — 

They were very professional and friendly.


StarStarStarStarStar THE BEST EXPERIENCE EVER!!! — 

I had the best experience! The staff was the sweetest ever from the person at the front desk, to the nurses & head nurse, to the lady in the pharmacy! I would like to make this my to primary doctor!!! 100s across the board!!


StarStarStarStarStar Doctor and staff were great! — 

Doctor and staff were great!


StarStarStarStarStar Fast, efficient, courteous service & staff. — 

Fast, efficient, courteous service & staff.


StarStarStarStarStar This is a very clean and efficient place to get... — 

This is a very clean and efficient place to get a Covid 19 RT-PCR test. i had my results back with in 90' and the staff was very professional.


StarStarStarStarStar I'm thankful for the kind, professional, doctor... — 

I'm thankful for the kind, professional, doctoring.


StarStarStarStarStar Workers were very plesant and friendly — 

Workers were very plesant and friendly


StarNo StarNo StarNo StarNo Star I was informed that I was receiving a rapid cov... — 

I was informed that I was receiving a rapid covid 19 test only to find out days later that it wasn’t. Claiming a mix up at the lab with my results. Still waiting for my results. Will definitely continue with bad reviews until I can return to work and get my test results.


StarStarStarStarStar I’m so appreciative to Dr Mark and his excellen... — 

I’m so appreciative to Dr Mark and his excellent staff. It was a positive, supportive experience from the time I walked in to the time I walked out. Everyone took their time and explained everything they were doing. I highly recommend this urgent care facility.


StarStarStarStarStar Awesome facility  — 

The doctor and the staff are so compassionate sweet and very caring I appreciate all their support definitely will continue going to this clinic and recommend them


StarStarStarStarStar Great experience at DuPage Immediate Care — 

From the moment I frantically called the DuPage Immediate Care seeking to schedule an appointment I was impressed with the great response by the young person who took my call. My apprehension was minimized. I also felt very much at ease with the service by Dr. Mark. He made me feel like I was one of his regular patients. I highly recommend if you are looking for a very professional group of healthcare providers to make your appointment at once.


StarStarStarStarNo Star I was there on Saturday Jan 31 to get tested fo... — 

I was there on Saturday Jan 31 to get tested for COVID because my daughter had been there earlier that morning and was diagnosed with positive result. Am anxious because both my son and I were told we could not receive the rapid test— but it’s been 4 DAYS and we still have no results. We all live together and my daughter is coping and isolating the best she can but the anxiety is almost unbearable. When will we get our results? No one has contacted either my son nor me, to ask any questions. Is this normal? How do we get our results?? We should have received the rapid test since we are in the same household. We could be be inadvertently contaminating one another, even though we are trying to be as diligent and cautious as possible. I also need to provide information for my employer. Four days is excessive for “immediate” care...


StarStarStarStarStar Helpful and courteous staff — 

Helpful and courteous staff, no waiting and everyone was friendly.


StarStarStarStarStar Everyone from receptionist, nurses and Doctor t... — 

Everyone from receptionist, nurses and Doctor treated me nice and professionally. I will definitely use DuPage Immediate Care in the future. Keep up the great work and thanks again!!!!


StarStarStarStarStar Staff was great, very short wait time. I wasnt ... — 

Staff was great, very short wait time. I wasnt even done filling out the paperwork and they called me back to the room.


StarStarNo StarNo StarNo Star Mrs.  — 

While I appreciate getting the Covid test. They left me in the waiting room for 40 minutes even though I had an appointment. The doctor did not examine me at all. Did not listen to my lungs or take my blood pressure or temperature.


StarStarStarStarStar Idid not have to wait long to be seen. Everyone... — 

Idid not have to wait long to be seen. Everyone was kind and efficient. I received my test results sooner than anticipated.


StarStarStarStarStar Recommend for Urgent care — 

My experience with Dr.Wollenschlager was the best experience as always when I visit your facility for urgent medical care


StarStarStarStarStar Very professional & friendly  — 

Very professional & friendly


StarStarStarStarStar Fantastic staff love the way I was treated also... — 

Fantastic staff love the way I was treated also called me for a follow up


StarStarStarStarNo Star The people are nice, the place very efficient. ... — 

The people are nice, the place very efficient. But the decor is old & odd and it seems like it needs a good cleaning.


StarStarStarStarStar The staff is ALWAYS friendly and professional! — 

The staff is ALWAYS friendly and professional!


StarStarStarStarStar Dr. W is Great! — 

I love Doctor Cindy! She is always incredibly helpful and knows exactly what's going on and how to treat it!


StarStarStarStarStar Fast Covid test and results — 

I called around 6pm on a Saturday evening looking to get a Covid test. Within the span of less than 3 hours I walked in, got seen, had the nasal swab, and had the results (full Covid test - not the less-accurate rapid one, plus a screen for flu virus). Grateful that all were negative and to have that important information so quickly!


StarStarStarStarStar Quick and informative  — 

My mother and I went to get COVID-19 tests and the staff there was quick in checking us in and performing the tests. The medical staff was also helpful in explaining what our specific situation looked like, what we should do in case symptoms became severe, and took into account any health conditions that we have.


StarStarStarNo StarNo Star The 60 minute wait was longer than the website ... — 

The 60 minute wait was longer than the website showing 30, then 10 minute wait times, so be aware it may be longer. In addition, the physician who saw us had minimal PPE on. Yes- gown. But one tiny single layer disposable mask. Under current Covid concerns, it seemed like he was under protected, making me feel at more of a risk.


StarStarStarStarStar Nice Dr. and staff. Had to go there for a covid... — 

Nice Dr. and staff. Had to go there for a covid test on a Saturday


StarStarStarStarStar Friendly staff and very clean  — 

Friendly staff and very clean


StarStarStarStarNo Star Doctor was very nice and gave great information... — 

Doctor was very nice and gave great information


StarStarStarStarStar Great experience. — 

They provide great service with concern for your well being. Warm & friendly, they address any and all questions you may have. Highly recommend fir all in need of immediate care.


StarStarStarStarNo Star A little unorganized  — 

It was odd I was told to come straight in. As I pulled up it said I'd be called back soon and to head in. 6 people got called back before me and 45 minutes later with still a full waiting room I asked if I should just go back to my car. The wait in the waiting room and rooms is a little unorganized. And everyone seems a bit jumbled with drs instructions. I think they forgot I was there a few days prior. All understandably with how hectic things are with this pandemic.


StarStarStarStarStar The help was super, I was in and out very quick... — 

The help was super, I was in and out very quickly


StarStarStarStarStar Meghan, the nurse, and Dr Wollenschlager were w... — 

Meghan, the nurse, and Dr Wollenschlager were wonderful. They made me feel very comfortable and were so sweet to me.


StarStarStarStarStar Thought it was a very organized pleasant experi... — 

Thought it was a very organized pleasant experience.


StarNo StarNo StarNo StarNo Star Covid test false negative — 

appointment was at 8am. didn't take me until 8:45. Took a Covid test to fly to a funeral. Test came back positive. i contacted my PCP who related quick tests are unreliable. i completed a 2nd test the following day and tested negative. lost my plane tickets, and couldn't attend the funeral. In addition i paid you facility $250


StarStarStarStarStar Quick, professional, and very friendly. — 

Quick, professional, and very friendly.


StarStarStarStarStar Easy, quick walk-in service. Paperwork a littl... — 

Easy, quick walk-in service. Paperwork a little long, but manageable.


StarStarStarStarStar The people were very helpful and didn't hestita... — 

The people were very helpful and didn't hestitate to assist me in the registration process.


StarStarStarStarStar You were there for me in my hour of need. Glad ... — 

You were there for me in my hour of need. Glad my Covid test was Negative. But, you had me in and out, and go me my result, in a very short time!! Thank you! All your staff was very efficent and pleasant to deal with too!


StarStarStarStarStar Outstanding Care — 

The doctor and nurses who helped me were very caring and compassionate. I highly recommend them.


StarStarStarStarNo Star I had a positive experience. I had stopped in t... — 

I had a positive experience. I had stopped in to get a rapid Covid test as they had numerous signs outside for Covid tests in one hour. My symptoms did not support the rapid test so they did the standard test and told me I would get the results in 48-72 hrs. I received the results the following morning! Happily, I was negative. Two things would have made the experience better: Info outside on who could get the rapid test and if the system that texted my phone to call me in from my car would have synced up better with their scheduled appointments so that I wasn’t sitting inside for 45 mins. before I got called into the room. I felt less exposed to germs sitting in my car. However, I understand these are challenging times and things went well once I was put into a room.


StarStarStarStarNo Star I called to speak to the doctor I saw when I wa... — 

I called to speak to the doctor I saw when I was getting the after I got my positive covid test. I was told the doctor was busy but would call me back later. I never got a call back.


StarNo StarNo StarNo StarNo Star Very poor experience  — 

After waiting in the car I was called in but they were not ready for me. I was then asked to sit in the lobby while I waited for 20 minutes next to a woman who mentioned to the front desk that her husband had Covid. Once I was called in to get the Covid test, they closed me into a room and had me wait longer with a nurse who was checking my blood pressure and asking about my health history. I was not comfortable with how long I waited and was exposed to the nurse and then eventually a doctor before they finally gave me the very short nose swab test. I felt more at risk at the testing center than I have in general public settings. I would not recommend Dupage Immediate Care for Covid testing based on their poor protocols.


StarStarStarStarStar Great service — 

Everyone was very nice. I had an appointment and I was taken on time.


StarStarStarStarStar No Place Better — 

Outstanding Service, friendly, compassionate, staff was exceptional, Thank You


StarStarStarStarStar The doctor was extremely thorough, caring and k... — 

The doctor was extremely thorough, caring and kind. Booking the walk in appointment on line was very helpful. It dramatically reduced the amount of time sitting in the waiting room.


StarStarStarStarStar DuPage Immediate Care — 

Very professional and caring staff.


StarStarStarStarStar great people — 

great people with very efficient service


StarStarStarStarStar Very pleased with staff and facilities  — 

Staff was extremely friendly and very knowledgeable about the process and procedure. I received indication for what was going to happen and everything was done in a reasonable time frame.


StarStarStarStarStar Patient and supportive — 

We became aware of a covid exposure Christmas morning, just before we were supposed to be with family, and needed urgent tests. DuPage staff were consistently friendly and supportive and understanding and professional. Thank you.


StarStarNo StarNo StarNo Star Skin rash — 

I visited DuPage Immediate Care on a Saturday for a painful skin rash that had appeared the day before (Friday). I suggested to the PA that I thought it might be shingles, but she dismissed this on the basis that the rash did not have a crescent shape. She did not provide a diagnosis and provided me with a cortisone cream prescription. I went to my dermatologist at NWMH on Tuesday, and they immediately diagnosed it as shingles. I was provided an antiviral prescription, but its efficacy was diminished due to the lapse in time between when the rash first appeared (Friday) and when it was diagnosed (Tuesday). I realize medical staff can make mistakes, but this seemed like a pretty straightforward diagnosis that shouldn't have been missed.


StarStarStarStarStar Walt Karony — 

Dr. Cynthia took utmost care to assure that my infection had not progressed to the bone. Appreciate her diligence and care.


StarNo StarNo StarNo StarNo Star See online review. Total disconnect between ev... — 

See online review. Total disconnect between everyone working there.


StarStarStarStarStar This Immediate Care Center was VERY CLEAN. Wait... — 

This Immediate Care Center was VERY CLEAN. Waiting room was Covid equip with sanitizers, plastic dividers between seats. Doctor & Staff were very nice. No wait time. I had x-rays & results in minutes. I would definitely recommend!


StarStarStarStarStar Team was very efficient and great at explaining... — 

Team was very efficient and great at explaining the options that were available to me


StarNo StarNo StarNo StarNo Star I came in for a COVID test on a friends recomme... — 

I came in for a COVID test on a friends recommendation. Results were due back in 2 days. It’s now 4 days and no results. Very disappointed


StarStarStarStarStar Clinic visit — 

I would visit your clinic if you were closer to Brookfield.


StarStarStarStarStar Outstanding Team of Health Care workers! Dr Cy... — 

Outstanding Team of Health Care workers! Dr Cyndi is a Amazing ! She is everything a doctor should be Friendly,compassionate and excellent at listening and communicating!


StarStarStarNo StarNo Star Poor service — 

Service I bought was 375$. I was told I will receive results as phone call and email. So I received phone call saying I do have covid-19. I didn't get any emails with proof. I did required online. Still nothing.


StarStarStarStarStar dr. mark is good doctor — 

dr. mark is great he knows whats wrong with me right away he is very nice too


StarStarStarStarStar The Women doctor that saw me was Excellent. Sh... — 

The Women doctor that saw me was Excellent. She was kind and Very Knowledgeable. The young assistant named Megan was also Excellent.


StarStarStarStarStar Friendly office — 

The most friendly and helpful medical office I have ever been in. Staff was the most courteous people I have met.


StarStarNo StarNo StarNo Star Took the COVID test with my family and I only r... — 

Took the COVID test with my family and I only received results for one of us I had to call to get the results for the rest of my family


StarStarStarStarStar Quick courteous service dr Cindy was great in e... — 

Quick courteous service dr Cindy was great in explaining everything to me


StarStarNo StarNo StarNo Star I am giving a poor review due to the fact I cam... — 

I am giving a poor review due to the fact I came in for the Covid-19 test. I was asymptomatic at the time of testing.. The doctor assured me I would have both the rapid and 72 hour covid-19 test. I received a call about being positive on the rapid test and given instructions the very same afternoon... Today I called for the 72 hr. results since I never heard anything. and was told it wasn't done since the rapid was positive. This is not very professional.


StarStarStarStarStar Awesome people and a wonderful doctor! — 

Awesome people and a wonderful doctor!


StarStarStarStarStar Staff was EXTREMELY PLEASANT and VERY KNOWLEDGE... — 

Staff was EXTREMELY PLEASANT and VERY KNOWLEDGEABLE


StarStarStarStarStar Excellent, high quality-of-care services — 

Excellent, high quality-of-care services


StarStarStarStarStar It was ok, online set up was simply fine. — 

It was ok, online set up was simply fine.


StarStarStarStarStar About 18 months ago, I became ill while at work... — 

About 18 months ago, I became ill while at work in Oakbrook & I found this facility. The service & staff was so excellent, that 3 days ago, I became ill & this the 1st facility that came to mind. I drove from Forest Park & I'm sure I passed many others in my routine.


StarStarStarStarStar Excellent service and care . Thank you  — 

Excellent service and care . Thank you


StarStarStarStarStar Very fast service and very nice nurses and doct... — 

Very fast service and very nice nurses and doctors.


StarNo StarNo StarNo StarNo Star Dirty! they let people getting tested for covid... — 

Dirty! they let people getting tested for covid all sit in a crowded waiting room. the 'doctor" comes in writing your info in a spiral notebook and tried to prescribe me medicine for something that was not a problem. She said if I want the rapid test which is 2hrs I have to pay $250 so I did only for a BS Positive result! I knew there was soemthing off so I went right away to a physicians immediate care and I was negative. I then had my DR do the regular test negative again. this place is a SCAM. they dont even use an approved test test use some respitory panel. told me I had a cold too and I had ZERO symptoms


StarStarStarStarStar Quick assessment, fast results with appropriate... — 

Quick assessment, fast results with appropriate test.


StarNo StarNo StarNo StarNo Star Me Cobraron cuando no debian por un test de co... — 

Me Cobraron cuando no debian por un test de covid xuando mi seguro cubriria 100%


StarStarStarStarStar The service I received was outstanding and nurs... — 

The service I received was outstanding and nurses were excellent and very professional the Doctor Was Just outstanding


StarStarStarStarStar Very orderly check-in -- reasonable wait — 

Very orderly check-in and sign up. Wait for COVID test was even shorter than expected and the Doctor consult/explanation was concise and thorough.


StarStarStarStarNo Star I found the staff to be responsive, well train... — 

I found the staff to be responsive, well trained, and courteous. The Dr. who talked to me (I forgot his name, but it was 8:30PM 12/2) was fantastic. He took his time explaining things to me and was very thorough.


StarStarStarStarStar Medical staff was great with my 22 month old so... — 

Medical staff was great with my 22 month old son. We were called back quickly once we got into the waiting room. The nurses were very sweet and caring with him while prepping a deep gash before the doctor glued his skin. Please thank them for all of their hard work during these difficult times.


StarStarStarStarStar Clean, friendly and oro — 

Clean, friendly and professional


StarStarStarStarStar Great job getting people in and out quickly and... — 

Great job getting people in and out quickly and safely. Staff was fantastic.


StarStarStarStarStar This is the second time I’ve used this facility... — 

This is the second time I’ve used this facility. And was once again impressed with their professionalism and quality of medical care. Excellent job. Thank you!


StarStarStarStarStar The only place i would go to  — 

The only place i would go to for med treatment. Urgent or regular visit best place to be at.


StarStarStarStarStar Fast, friendly, efficient.  — 

Fast, friendly, efficient.


StarStarStarStarStar Dr. Halterman and Kenar (assistant) were wonder... — 

Dr. Halterman and Kenar (assistant) were wonderful.


StarStarStarStarNo Star The experience was exceptional. Getting result... — 

The experience was exceptional. Getting results and information in my portal was disappointing


StarStarStarStarNo Star This clinic needs to get better at calling pati... — 

This clinic needs to get better at calling patients back when committed as they are so good & organized otherwise. I was told I’d get a call same night. I never did. I called 2 days later only to be told that I was negative. I loved everything else - the text message updates of position in line, etc.


StarStarStarStarStar COVID Test — 

I was able to get in for a COVID test within a few hours and have the result also within a few hours. Staff was comforting and informative.


StarStarStarStarStar everything was excellent. — 

everything was excellent.


StarStarStarStarStar Very satisfied with urgent care for COVID testing — 

Loved your system of booking appointment on line. I also loved that you called us 5 min before we were seen and my family of 4 could wait in the car outside until our time to be seen. Great system as I did not want my kids waiting in the waiting room. Nurses and doctor were very thorough.


StarStarStarNo StarNo Star I never got my covid results. Was told they wo... — 

I never got my covid results. Was told they would email if neg and call if Pos.


StarStarStarStarStar Good, courteous staff. Good online queue so can... — 

Good, courteous staff. Good online queue so can wait remotely.


StarStarStarNo StarNo Star DuPage Immediate Care has a good program to reg... — 

DuPage Immediate Care has a good program to register On Line to schedule Covid testing, but there are some flaws in their system. When we registered & received a text to be there at 12:05 PM, I would presume by 12:30 we should have been taken. I presumed WRONG, we didn't get in until 3 PM. Why wouldn't they send out another text stating they're running late, come 1 hour later & update it again if necessary. We sat in the car from 12 to 3, very frustrated. The woman at the front desk wasn't very helpful in the beginning, she didn't have any organizational skills. It was like you go in and stand there like an idiot until she decided to direct you to the wrong area, because she didn't ask any questions. Maybe it wasn't her fault, maybe DuPage didn't train her properly.


StarStarStarStarStar Very impressed with the clinic! — 

Very impressed with the clinic in this difficult time. Staff was professional and caring!


StarStarStarStarNo Star El servicio esta muy bueno y los trabajadores s... — 

El servicio esta muy bueno y los trabajadores son atentos y amables con los pacientes desde que uno llega hasta terminar con la cita del examen.


StarNo StarNo StarNo StarNo Star I received a survey but not my results! How ca... — 

I received a survey but not my results! How can I give a review when you still, 3 days later not sent me my covid results...and you are not returning my call or responding to my calls either.


StarStarStarStarStar Good service. Nice and knowledgeable people. Wo... — 

Good service. Nice and knowledgeable people. Would definitely recommend. Keep it up


StarStarStarStarStar Good work and good service. Keep it up guys — 

Good work and good service. Keep it up guys


StarStarStarStarStar The entire staff, nurses doctors was excellent — 

The entire staff, nurses doctors was excellent


StarStarStarStarStar Efficient!  — 

Went here for a COVID test and would highly recommend. They were efficient in booking an appointment, organized in collecting your info electronically prior to your appointment to minimize time spent in the office, and the staff was super helpful, friendly, and comforting.


StarStarStarStarStar Fast and efficient. Will definitely use service... — 

Fast and efficient. Will definitely use services again if needed.


StarStarStarStarStar Staff was excellent and made me feel very comfo... — 

Staff was excellent and made me feel very comfortable- ty


StarStarStarStarStar Glad they called since I didn't get covid resul... — 

Glad they called since I didn't get covid results emailed.


StarNo StarNo StarNo StarNo Star  — 

was told after my covid swab that they would get back to me with results in 2-3 hours. after 2 days and numerous phone messages that were never returned i finally got someone to find my results. STAY AWAY!!


StarStarStarStarNo Star I should have results by now! — 

I should have results by now!


StarStarStarStarStar I felt comfortable at all moment and was treate... — 

I felt comfortable at all moment and was treated with much respect. Kind staff


StarStarStarStarStar They were very very professional And gently I ... — 

They were very very professional And gently I will recommend it to anyone


StarStarStarStarStar Service  — 

Great girls at front desk, nurses who did Covid test, amazing! Doctor nice, and professional. I would definitely go back.


StarStarStarStarStar Very fast service . Friendly staff . — 

Very fast service . Friendly staff .


StarNo StarNo StarNo StarNo Star Didn’t diagnose, sick for over a week, 2 visits... — 

They were able to put a Band-Aid on my symptoms several times, and the doctors were very nice and helpful, but they never got to the cause of why I was sick, and were thus unable to treat me although I had to come in a couple of times to try to get to the root of the problem. I also got blood drawn, but I’ve yet to receive the blood results. It’s been very frustrating, and cost me over a week of work. Because they didn’t get to the root of the problem, I almost landed in the hospital.


StarNo StarNo StarNo StarNo Star Why delay reporting the results? — 

I was Covid tested there on a Monday night. The lab report sheet said that it was completed on Wednesday. I had to call them on Friday to get my results and they called me back shortly thereafter. (Results were never actually sent to me, but did notice they were put in my online file on Friday afternoon.) For such a critical item, its awful that they held onto the result for two days.


StarStarStarStarNo Star Very difficult to get your results from Covid t... — 

Very difficult to get your results from Covid test. No one answers the phone or return your call. The only bad thing I can say.


StarStarStarStarStar Great staff! Friendly and efficient. — 

Great staff! Friendly and efficient.


StarStarStarStarStar The staff and doctor was amazing and super fast... — 

The staff and doctor was amazing and super fast.


StarStarStarStarStar  — 

This facility was extremely clean, on time, and the doctor took the time to listen and fully understand our concerns. I love that there are no appointments and you just put yourself in line on their website. They give you an approximate time you will be seen. Thank you !!’


StarNo StarNo StarNo StarNo Star After 4 days of my visit to the clinic I steel ... — 

After 4 days of my visit to the clinic I steel don’t have my medication. I keep colling them every day. They promised to me to fax prescription to the pharmacy. And they didn’t do it. Evan that my pharmacist tried to call the clinic to take the order verbally did not work. Promised and nothing. I don’t have my antibiotic yet. Can you believe it?


StarStarStarStarStar CoVid tesing — 

Long wait, but given a time as to how long it would be so you could go about your business until 10th in line. Service good and safe.


StarStarStarStarStar Staff was nice. I love Dr. Holtman. He was very... — 

Staff was nice. I love Dr. Holtman. He was very pleasant and informative.


StarStarStarStarStar Great Staff  — 

The staff was so friendly and informative


StarStarStarStarStar Very clean, quick, and easy — 

Very clean, quick, and easy


StarStarStarStarStar  — 

Great bedside manner and execution by both Bridget the MA and the doctor.


StarStarStarStarStar Very friendly environment. Staff very professio... — 

Very friendly environment. Staff very professional, and kind.


StarStarStarStarStar Well done  — 

My experience with DuPage immediate care was very positive. They were kind and caring and efficient. I am thankful for their thoughtful approach and service.


StarStarStarStarStar Great service and friendly staff. Highly recom... — 

Great service and friendly staff. Highly recommend!


StarStarStarStarStar Outstanding service! — 

The nurses and doctor took outstanding care of my mom. Friendly and very safe. Very efficient. Thank you so much!


StarStarStarStarStar Everything went smooth was pleased with service... — 

Everything went smooth was pleased with service.


StarStarStarStarStar The doctor and staff where very friendly and in... — 

The doctor and staff where very friendly and informative. I liked the doc he had a great sense of humor.


StarStarStarStarStar The service was great t — 

The service was great thank you


StarStarStarNo StarNo Star Please provide training on HIPAA laws and how t... — 

Please provide training on HIPAA laws and how to interact in the lobby when patients are there and how they speak the patients are the reason your nurse has a job I realize at this time things are very bad within clinic but professionalism has to be met


StarStarStarStarStar Very fast, kind and thoughtful. Really feel we ... — 

Very fast, kind and thoughtful. Really feel we can rely on them and that they care. Highly recommend.


StarStarStarStarStar I went in for a work-required COVID test. — 

I went in for a work-required COVID test. The wait was long (even after signing up on the website) so arrive early. The staff is working very hard and were very pleasant and efficient. Thanks for keeping us safe in this challenging time!


StarStarNo StarNo StarNo Star You wait in line for almost an hour, then you w... — 

You wait in line for almost an hour, then you wait inside. People had HMO and there wasn't a sign any where stating that they don't take HMO. I have PPO, and to date I still haven't gotten my results.


StarStarStarStarStar  — 

The wait was long but due to the given circumstances, that’s very understandable. They have a “virtual line” so you don’t have to sit in your car the entire time. They offered me a rapid covid test, and I got my results in two hours. Which saved me the anxiety of waiting to know if I have the virus or not. I’ve recommended them to a few people already.


StarStarStarStarStar The nurse practitioner was very knowledgeable, ... — 

The nurse practitioner was very knowledgeable, and staff was very friendly and and proficient.


StarStarStarStarStar Very accommodating and quick. — 

Very accommodating and quick.


StarNo StarNo StarNo StarNo Star  — 

It's hilarious that I'm being asked for a review for an appointment that didn't happen. Your check in systems need to give people an idea of the wait time BEFORE going through all the paperwork. I found out *after* doing all that, that the wait time was 5 hours. I left immediately, and yet I was texted 5 1/2 hours later anyway. Really if that's the way it's going to work I should be able to check in remotely from home. I'm sure the staff are great, but the site is not handling the current surge well, and the check in system not warning up front is useless.


StarStarStarStarStar Paula did a professional job in a very efficien... — 

Paula did a professional job in a very efficient manner😄


StarStarStarStarStar Very organized. And receptionist was excellent.... — 

Very organized. And receptionist was excellent.


StarStarStarStarStar All Drs and Nrs and staff were amazing. Fast re... — 

All Drs and Nrs and staff were amazing. Fast results and the Dr. so helpful on phone. Thank you


StarStarStarStarStar Covid test experience.  — 

The process for the covid screening was very good from start to finish. The person who took our samples was very sweet and professional. Doctor was very nice also.


StarStarStarStarStar Everyone at the practice was informed and profe... — 

Everyone at the practice was informed and professional, the service was seamless and well organized, thank you


StarNo StarNo StarNo StarNo Star This place is a joke.  — 

This place is a joke. We waited for 4 hours on a Saturday morning and that was the best part of the visit. After 3 hours of waiting outside in a line and then in our car, we were called into the lobby because they were "ready for us." We then had to wait almost an hour in a lobby packed with coughing people so if we didn't already have COVID we probably got it then! The woman who came and took my son's nasal swab was very professional and that went ok. However then the "doctor" came in to talk to us before we left. There is NO WAY that woman was a doctor. She didn't introduce herself, she couldn't get it straight that we'd already had a swab done, she immediately told us she was going to put my son on antibiotics for his diarrhea (he didn't have diarrhea and we had to convince her of that.... what???). We came in for a COVID test... only symptom a fever. She said that he clearly had an infection of SOME SORT so he should be on antibiotics. Of course i refused. It was absolutely the strangest experience with a "doctor" I have ever had in my life. She also told us that we'd have results in 1 to 3 days and most likely we'd have them the next day (Sunday) since they were expediting things and the lab was open on the weekend. Long story short it took 5 days to get results because later we were told the lab was closed on the weekends (who closes a lab during a pandemic??) and they were backlogged. If I'd known that i would have certainly made a different decision as to where we got tested. Overall it was one of the worst experiences ever and it's unbelievable that this place could stay open. PLEASE choose any place besides this. They should be shut down. The only saving grace is that the 100 times I called looking for results over the 5 days I waited I always got VERY pleasant people on the other line.


StarStarStarStarStar Every one here was very pleasant and profession... — 

Every one here was very pleasant and professional.


StarStarStarStarStar The wait time provided was accurate. The Doctor... — 

The wait time provided was accurate. The Doctor was wonderful and very thorough which I appreciated. She ran extra test and ended up making a great catch that probably saved my life. The nurse was very against the doctor Ordering an EKG and XRay. Thankfully the Doctor made the call because if it were up to the nurse, I’d have walking pneumonia by now. The nurse made very inappropriate comments about the Doctor.


StarStarStarStarStar UNETHICAL - UNSAFE - EXTREMELY LONG WAIT  — 

Waited 5 hours for a COVID test went inside and asked am I going to be able to get test and the receptionist told me to wait inside. Well there was at 10 other potentially sick people inside, which is not safe. During that time a nurse put in her resignation and a doctor left the building and told the other doctor he was unethical. Worst time was after wait 5.5 hour I did get test completed because I felt too uncomfortable and left. Why are COVID TEST done inside? Why do need to check blood pressure to get a covid test? Management of dupage medical group is clueless.


StarStarStarStarNo Star Waited longer than the time that was stated aft... — 

Waited longer than the time that was stated after checking in for the appt.


StarStarStarStarStar The DuPage Immediate Care is awesome! — 

The DuPage Immediate Care is a very nice facility and has a great team of friendly, helpful, and knowledgeable people.


StarStarStarStarStar Very friendly staff and helpful. .. — 

Very friendly staff and helpful. Made the visit pleasant


StarNo StarNo StarNo StarNo Star  — 

I was there to show my baby to the doctor but after 5 hours wait we found that doctor can't see the 15 days baby (under 1 month)..they should tell us that while i was on front desk..pathetic


StarStarStarStarNo Star Was told two days for results now they say anot... — 

Was told two days for results now they say another two.


StarStarStarStarNo Star We were told two days for results now being tol... — 

We were told two days for results now being told not for another two days.


StarStarStarStarStar First time patient  — 

They are so very helpful. I did have some trouble with booking through app ZocDoc so the gentleman and the nurses at the front desk helped me out. The one of them was making sure I will be admitted and apologized many times for waiting. They are great. Doctor Cinthia know right away what my problem was and prescribed the right antibiotic. I am so very pleased, clinic was packed but they greeted everyone and politely talked and make everyone welcoming. I will definitely come back and spread good word about.


StarStarStarStarNo Star Great place to get tested for COVID. Very helpf... — 

Great place to get tested for COVID. Very helpful and professional. However there is a long wait time but thats is to be expected with everything going on.


StarStarStarNo StarNo Star  — 

There was nothing wrong with the service however while I was waiting in my car that was parked behind the building, I saw at least 3 times within 1 hour an employee take a cigarette break. In and of itself who cares? But I noticed that one of the breaks she was wearing surgical gloves and twice not. Either way it makes me wonder if when going back to work she sanitized those gloves. I said to my wife I hope this person is not the one who we have to deal with and felt confident it wouldn't because she'd returned to work via the pharmacy entrance and assumed that was where she worked. I was wrong. When called to come in for our appointment she was dealing with another patient just outside where my exam room was and as I passed her noticed how pungent the cigarette odor was and if this wasn't enough of a turn off to then hear her walking down the hallway lecturing any colleague within earshot why they should always put the thermometer back in the same location and not at all in a friendly tone. Her demeanor, obvious lack of concern for her own health and others, and coupled with her unprofessionalism on full display towards her colleagues was not something I'd prefer to have seen or experienced when I'm there because I was nauseous with a fever. Would I go back to this location? Sure. My doctor and his assistants were awesome. And If I happened to have an employee who's there to take my vitals but smells like a cigarette butt at least I can tell them to get the heck out and find me another who takes their job more seriously. The rest of the staff who I had to deal with were awesome.


StarStarStarStarNo Star  — 

Came before clinic opened & waited two hours to be seen. The door was opened 10-15 minutes late & the first patient wasn’t seen until 30 minutes after opening. Don’t know why the delays. Found out when I finally got up to front desk that I was not able to be COVID tested due to new CDC guidelines. This is not the fault of the clinic but should have been a large announcement sign to that effect.


StarStarStarStarStar Amazing experience! I felt safe and well cared ... — 

Amazing experience! I felt safe and well cared for.


StarNo StarNo StarNo StarNo Star I went there to get a rapid Covid test an my re... — 

I went there to get a rapid Covid test an my results were given out to someone that was not me without my consent. That is 100% illegal. My privacy was violated.


StarStarStarStarStar Great and quick. People are very nice here — 

Great and quick. People are very nice here


StarNo StarNo StarNo StarNo Star If I could leave no stars I would.  — 

If I could leave no stars I would.


StarStarStarStarStar I have already recommended you to a couple peop... — 

I have already recommended you to a couple people.


StarStarStarStarNo Star  — 

I went twice recently. The first time the ladies at the front desk were chatty but very sweet. The second time there was a different desk worker who was short with people for no clear reason other than the stress of a busy lunch hour. I was not feeling well so I was quiet and didn't say much, but I was disappointed with the customer service. Excellent treatment by both the female and male physicians, but not the friendliest place to walk into, given that the front desk workers are very busy.


StarStarStarStarStar I already have recommended your business to fri... — 

I already have recommended your business to friends in need of COVID tests but cannot find any openings elsewhere. The doctor was kind and empathetic, and the person calling me with my positive diagnosis 2 hours after leaving was informative.


StarNo StarNo StarNo StarNo Star Had a COVID test on 10/31. No one ever contacte... — 

Had a COVID test on 10/31. No one ever contacted me about my results. Went back on 11/5 to receive my results. A phone call or an email would of been preferred.


StarNo StarNo StarNo StarNo Star We were told the wait would be an hour and a ha... — 

We were told the wait would be an hour and a half, it was 4.5 hours.


StarNo StarNo StarNo StarNo Star Way to long of a wait plus the cost of the rapi... — 

Way to long of a wait plus the cost of the rapid test was $250.00 yet someone was there today from the same company I work for and they accepted his insurance but told me Medicare wouldn’t pay for the test more then once. Lie, after lie.


StarStarStarStarStar Friendly and efficient staff — 

Friendly and efficient staff


StarStarStarStarStar The staff very kind dr was helpful and very und... — 

The staff very kind dr was helpful and very understanding.. the only thing I never received the results for the Covid test...dr said they will call me if positive or email me if it was negative so I am assuming it’s negative..


StarStarStarStarNo Star The front desk staff and the person who gave me... — 

The front desk staff and the person who gave me the test, Bridget, were lovely. The Doctor who's name I did not catch was the only reason why I wouldn't rate it 5 stars or 10/10. She didn't bother to check if my insurance covered the rapid test. She was trying to get me to pay 250$ when my insurance covered it. She was also trying to make me wait a couple of days on my results when I needed a rapid test to know if I could work the next day or not. When it was obvious that I wasn't trying to pay until I knew if I was covered or not, that is when she checked. I heard her talking in the hallway with another person and they had the answer right away. If that Doctor just did that extra step before asking for my money and trying to make me wait then I would be completely satisfied.


StarStarStarStarStar Your waiting area seems somewhat disorganized. ... — 

Your waiting area seems somewhat disorganized. When they took my drivers license and said I’d get it back in a few minutes, I didn’t despite several requests to return it. They should have said you’ll get it back when you’ve been seen and are leaving. I don’t like leaving my drivers license with anyone because in Covid times it would be very difficult to replace. Second point- after you check us in you should make the suggestion to wait in our car. It took me 30 minutes sitting in the waiting room to figure this out and your waiting room was full of about 15 people that I didn’t really want to be around. These 2 changes would make your operation seem more efficient and user friendly


StarStarStarStarStar Good place to visit — 

This facility needs to do a better job placing the requirements for hand sanitizer upon entering. While waiting in my car for my appointment I watched one after another walk right in without using the sanitizer first. Better signage placement should help. The nurse and Dr. were friendly and have no complaints. The gal at the front desk upon check out was too busy texting to notice me standing there for several minutes. Very unprofessional! When people are at the urgent care, patients are running thin as it is. Perhaps saving texting for your lunch or break is a better option. I was just ready to go home and I did not get her name.


StarStarStarStarStar  — 

I m extremely satisfed for all you do for us thank you so much...


StarStarStarStarStar  — 

Very Happy excelent service..thank you 🙏🏻


StarStarStarStarStar Excellent Team — 

Your staff is excellent. Umaima and Nhung made us feel at ease and it was obvious that they were on top of things. They made a stressful situation go as smoothly as it could possibly be expected. Dr. Holterman has a great bedside manner and is very good with kids. Megan who actually performed the test was awesome too and just as great with my son. Thanks to everyone there.


StarStarStarStarStar Excellent Team — 

Your staff is excellent. Umaima and Nhung made us feel at ease and it was obvious that they were on top of things. They made a stressful situation go as smoothly as it could possibly be expected. Dr. Holterman has a great bedside manner and is very good with kids. Megan who actually performed the test was awesome too and just as great with my son. Thanks to everyone there.


StarStarStarStarStar Everyone there was polite and efficient. We did... — 

Everyone there was polite and efficient. We did have to wait almost 3 hours to get our Covid test because of the surge of cases in our area, but they allowed us to wait in our car and called us when they were ready. The nurse did a fantastic job performing the test as it was painless and not uncomfortable as expected. Thank you for great service during this pandemic.


StarStarStarStarStar Dupage Immediate Care is a very clean environme... — 

Dupage Immediate Care is a very clean environment with pa professional staff.


StarStarStarStarStar I came to DuPage Immediate Care and received ki... — 

I came to DuPage Immediate Care and received kind, courteous and professional service. I would recommend this place to others who are in need of medical care.


StarStarStarStarStar I needed a rapid COVID test and it was a fairly... — 

I needed a rapid COVID test and it was a fairly simple process. The operation is smooth and easy running. The wait was 2 hours but you could conveniently wait in your car. The dr was very nice and personable and everyone was helpful and understanding.


StarStarStarStarStar The young girl at the front desk was amazing. S... — 

The young girl at the front desk was amazing. She was organized. She did not get flustered by the crowd in front of her. She dealt with a difficult patient with patience.


StarStarStarStarStar  — 

Had a very positive experience.


StarStarStarStarStar  — 

Everyone was very nice, personable, and professional!


StarStarStarStarNo Star Skip the appointment!! — 

The service you provide is critically important - thank you. My only hesitation on giving you a 5-star review is your "appointment" process. I called your office to see if the wait time was as long as your website stated, and it was. I asked if making an appointment was a better option, “yes”. While your website indicates appointments are taken as close to the scheduled time as possible, upon arrival I was told that you are a first come, first serve facility and I would have to wait until the walk-ins ahead of me were seen. I waited more than 2 hours past my scheduled appointment time. I would have preferred waiting during the day, not well into the evening hours. The desk staff, nurse, and doctor were beyond kind. Shocking considering the days I am sure they have. Please work on your scheduling policy or remove the option from your website.


StarNo StarNo StarNo StarNo Star Worst Service — 

Left in the waiting room for 2 hours because there was no doctor. When I was finally in, the doc did not tell me my results of my tests and forgot about me. I did not receive any information until the nurse checked my room and was shocked the doctor did not provide information or release me. Would not recommend.


StarStarNo StarNo StarNo Star Still haven’t gotten my results... it’s been 4 ... — 

Still haven’t gotten my results... it’s been 4 days


StarStarStarStarNo Star Very nice and polite. Were very respectful and ... — 

Very nice and polite. Were very respectful and I had no issues in dealing with any of the staff.


StarStarStarStarStar Very Helpful Doctors! — 

The doctor was very helpful and reassuring during my visit. This is my second time going here and they have been wonderful both times!


StarNo StarNo StarNo StarNo Star Not good — 

My first visit on 10/19/20 was an okay experience (filthy bathroom and uncomfortable waiting area, but otherwise okay). I went to have a COVID test after presenting a few symptoms. My rapid test result was negative, but my employer requires a 2nd negative test done at least 24 hours later. I called DuPage Immediate Care on the morning of 10/20 to confirm that if I came in later that day, I could receive another test. After being put on hold while the receptionist "checked", I was told to come in and they can do the test again. I arrived in the afternoon and was told the wait was around 2 hours. So I waited. When I was taken to the examination room, the person who took my vitals told me that she did not think I would be able to get a 2nd test. She then went and asked someone else (maybe a doctor, I don't know for sure). That person came in to the room and told me that insurance would not cover another rapid test for sure, and I could get a 2nd regular test but it would cost $250 because my insurance would not cover it. I was understandably frustrated and told her that it would have been nice to know this when I called that morning to inquire about getting the test again. She continually pulled her mask down while talking to me which I found to be alarming in a facility that is seeing a large number of potential COVID cases. The staff is nice enough, but they did not do their due diligence in handling my situation. I wasted time that I could have gotten the test elsewhere and gotten back to work sooner. By the time I left DIC, I did not have any other options that were still open. I checked with my insurance coordinator at my job and of course, the 2nd test would have been covered and there is no limit to how many tests I can get. Obviously, there was not attempt by DIC to double check what they told me was fact. I cannot recommend this facility.


StarStarStarStarStar Care was top notch. Everything from intake t... — 

Care was top notch. Everything from intake to diagnosis to treatment.


StarStarStarStarStar Very clean place, nice receptionist and fast re... — 

Very clean place, nice receptionist and fast result


StarStarStarStarNo Star I was in an extreme pain during the procedure t... — 

I was in an extreme pain during the procedure that they did on me. They didn’t apply any local anesthesia.


StarNo StarNo StarNo StarNo Star Unorganized, impossible to get results back. Th... — 

Unorganized, impossible to get results back. The portal is horrible and gives zero information. No one communicates.


StarNo StarNo StarNo StarNo Star Doctor needs to wear mask properly. Mask should... — 

Doctor needs to wear mask properly. Mask should not be falling off. Doctor came to office without wearing a mask. Terrible.


StarStarStarStarStar Great Friendly Staff, Very Good Doctor — 

Great Friendly Staff, Very Good Doctor


StarStarStarStarStar The most convenient care center in the Chicago ... — 

The most convenient care center in the Chicago area. Quick check in, short wait, and out you go!


StarNo StarNo StarNo StarNo Star Test results were not sent to me in the time I ... — 

Test results were not sent to me in the time I was told. Had to call it was almost a week reason over site


StarStarStarStarStar Thank you for your dedication  — 

The office and medical staff are professional and very kind despite the constant exposure to potentially sick people for months. My family appreciates their dedication during this health crisis.


StarStarStarStarStar great service fast results, — 

great service fast results,


StarStarStarStarStar Everyone was very nice and professional. I woul... — 

Everyone was very nice and professional. I would use them again!


StarStarStarStarStar My husband and I had a good experience being di... — 

My husband and I had a good experience being diagnosed for Covid 19. The staff was very professional and friendly. After the test was done the doctor came in to talk and answered our questions without rushing us.


StarStarStarNo StarNo Star Great place, friendly staff. They told me they ... — 

Great place, friendly staff. They told me they were going to give me my rapid Covid test results same day but it took me following up with them 3+ times the next day to get my results. Not very rapid especially since they told me they were going to send them that day. Otherwise everything was great. Also my husband most likely has Covid like me but the doctor didn’t want to give him the rapid test so he has to wait a few days for results. Not sure how she came to that conclusion since we have the same health insurance and he had symptoms going into true test. I’m also his wife and just tested positive that same day.


StarStarStarStarStar Dr and nurses were awesome and really took care... — 

Dr and nurses were awesome and really took care of myself and wife as we both tested positive


StarStarStarStarNo Star The Dra she’s so nice friendly ver — 

The Dra she’s so nice friendly very good service


StarStarStarNo StarNo Star Good but not great — 

Long wait despite an appointment. Doctor was very nice and I did get a perscription. Doctor came in at one point without a mask though. Not very thorough evaluation. No one listened to my chest despite a cough and i had to ask the doctor to check my ears.


StarNo StarNo StarNo StarNo Star EXCESSIVE WAIT TIMES — 

I was told the wait time would be 60-90 minutes and that I would be called when I was next in line. They called after 40 minutes (wonderful!) but then I waited over 2.5 hours in the lobby with no reason given. Quit lying to people!


StarStarStarStarStar Efficient, thorough and thoughtful in deliverin... — 

Efficient, thorough and thoughtful in delivering Immediate Care services. Dr was very good.


StarStarStarStarNo Star  — 

Overall the staff/doctors were all kind and considerate. I wish that we didn’t have to wait for an hour, thirty minutes.


StarStarStarStarStar I found the office personnel and the physician ... — 

I found the office personnel and the physician very nice and very knowledgeable.


StarStarStarStarStar Fantastic! — 

Your support staff and to the doctor who helped me with my issue to the pharmacist I saw after my procedure were extremely professional and friendly throughout the whole process. I would definitely return in the future for last minute medical services.


StarStarNo StarNo StarNo Star While you have rapid testing which is the only ... — 

While you have rapid testing which is the only plus in my opinion of this place. The dr walked in with her mask under her nose. When I said please cover your nose her response was I already had Covid. Well so did I but I wear mine the right way. You are a dr for crying out loud. Very upsetting


StarStarStarStarStar The receptionists were amazing, since they were... — 

The receptionists were amazing, since they were swamped with covid calls. They were able to act professionally and stay CALM amidst it all. The nurse I saw was wonderful. She was very caring and thorough. The doctor I saw was helpful, too,


StarStarStarStarStar Test results. — 

I received two prompt phone calls regarding test results, which is appreciated, but no email or written evidence of test results. This seems impossible, but it's true. I requested tem in an email and very much hope to receive these test results soon.


StarStarStarStarStar Very good experience! Staff professional and he... — 

Very good experience! Staff professional and helpful. Office is very clean and we didn’t wait long. Would definitely go back again.


StarStarStarStarStar Great staff and quick service! — 

Great staff and quick service!


StarStarStarStarStar Wonderful service and friendly staff! — 

Wonderful service and friendly staff!


StarStarStarNo StarNo Star  — 

In spite of whats going on the today the cost of a rapid covid test at $250 plus your copay is very steep


StarStarStarStarStar Great service but I felt threatened by other pe... — 

Great service but I felt threatened by other people in the waiting room who were constantly coughing! Chairs were too close together! Not enough room to keep apart!


StarNo StarNo StarNo StarNo Star It took several days for my test results to sho... — 

It took several days for my test results to show in MyChart and I am waiting for a letter from my doctor


StarStarNo StarNo StarNo Star Although everyone was friendly information rega... — 

Although everyone was friendly information regarding test results, how long it would take to get information, etc... was not reviewed in depth. I found I had to call repeatedly to try and track down information after I left.


StarStarNo StarNo StarNo Star  — 

The doctor that saw me spent more time lecturing me about my personal life and marriage choice than she did discussing my health. She was remarkably unprofessional and overstepped personal boundaries numerous times. Thankfully, the nurse who actually performed my covid test was polite and professional. Wish my doctor would have acted in a similar manner.


StarStarStarStarStar Friendly and Efficient — 

The staff was friendly and efficient.


StarStarStarStarStar Met at the counter with very competent personne... — 

Met at the counter with very competent personnel. Medical staff was personable and efficient...doctor was very reassuring to our concerns. Thanks!!


StarStarStarStarStar 2 page medicare treating me with respect and ki... — 

2 page medicare treating me with respect and kindness


StarStarNo StarNo StarNo Star Once i saw the doctor things were great and ver... — 

Once i saw the doctor things were great and very efficient but sharing the waiting room and the waiting list with people waiting for Covid test was not what i expecting. I went online and got a 9:20 appointment but did not get called into the doctor until 11:20


StarStarStarStarStar Very professional and at the same time they all... — 

Very professional and at the same time they all treated us sensitively.


StarStarStarStarStar We were treated very well — 

We were treated very well


StarStarStarStarNo Star Staff was Great - the Dr. Not So Much... — 

The front staff, techs and nurses were all great! Very friendly and helpful. Everyone was wearing their PPE and following Covid guidelines and hand sanitizer at every doorway. Great! The doctor I saw, clearly a disgruntled old man who doesn't seem to care anymore. Walked in to the room to examine me - only wearing a mask. No gloves, no shield, nothing. He didn't wash his hands, didn't introduce himself, and not an explanation for anything he was doing or what was going on with my injury. If this office wasn't the only immediate center open within 20 miles of where I lived I wouldn't have come here.


StarNo StarNo StarNo StarNo Star DO NOT PAY FOR RAPID RESULTS..... — 

A premium was paid for myself and several coworkers for the "rapid results" test. Arrived sometime after 11AM, and make calls at 449 559 and 650PM. Was told at 650PM that the test was in process and that I would be called. While I understand that there is a backlog, the premium paid for the "rapid results" should be refunded. The staff was pleasant and were dealing with several rude patients (we were not in any way rude nor impatient as we were sent by our employer), and I sympathize with them, but then do not take the money for the rapid results.


StarStarStarStarStar  — 

Staff at the front desk were friendly and nice. Nurse was wonderful and kind, and the doctors were knowledgeable and friendly. We did not feel rushed.


StarNo StarNo StarNo StarNo Star I have been to other facilities that did not re... — 

I have been to other facilities that did not require dr visit with covid testing. It took 3 times as long and I had to pay 75$ in a copay.


StarStarStarStarStar My Dr. Was terrific and informative.  — 

My Dr. Was terrific and informative.


StarStarStarStarStar My son and I had to go in at different times f... — 

My son and I shad to go in at different times for Covid testing. The entire staff from registration, screening by a nurse and care by Dr. Zara Mehta were outstanding! My son still talks about Dr. Zara and I love her too. I wouldn’t hesitate to refer anyone to this clinic. Thank you for your services!


StarStarStarStarStar Dr Holterman was amazing. He saw my daughter a... — 

Dr Holterman was amazing. He saw my daughter and immediately knew what the problem was. I really appreciate the clinic being open and him helping to get my daughter feeling better.


StarStarStarStarStar  — 

Very pleased with the care that was provided. The doctors and nurses were very personable.


StarStarStarStarStar Highly Recommend — 

Everyone was very courteous, we were seen in a timely manner and were kept up to date on how long our wait would be. The doctors, nurses, etc. were very professional and caring.


StarStarStarStarStar Fast service — 

Brought my 2.5 year old in and out in 30 minutes. They have a cute room decorated with animals for the kids. It was a good experience.


StarStarStarStarStar  — 

Relaxed and welcoming atmosphere.


StarStarStarStarStar Dr and staff — 

Dr was very though and staff very professinal and nice


StarStarStarStarNo Star I DONT LIVE IN YOUR AREA — 

I DONT LIVE IN YOUR AREA


StarStarStarStarStar Nurse and doctor where very kind and helpful. ... — 

Nurse and doctor where very kind and helpful. Received my results exactly when they told me I would get them, which was same day... Thank you so much Bridget & Dr. Wollenschlager...


StarStarStarStarStar Great service and flexible hours.  — 

Great service and flexible hours.


StarStarStarStarStar Good experience  — 

Went in for a rapid COVID test. Was impressed with professionalism and appointment was quick and efficient


StarStarStarStarStar Was taken care of Promptly, Doctor was caring a... — 

Was taken care of Promptly, Doctor was caring and compassionate! Highly recommend!!!!


StarStarNo StarNo StarNo Star Rudest Doctor Ever — 

I called the office and was speaking to the receptionist. She put me on hold to get some information and another woman picked up the phone and was immediately rude to me. She told(yelled at) me that I had to hang up and call back because “I’m the Dr and I don’t transfer phone calls!” She then hung up. I am a Dr myself, and I can tell you I would never think to treat anyone that way. It was the most unprofessional encounter I have ever experienced.


StarStarStarNo StarNo Star We waited for over 2 hours in the lobby then 1 ... — 

We waited for over 2 hours in the lobby then 1 hour in the room once the nurse was finished with our vitals. There was never a wait time expectation shared with us. they said 1 hour and it was 3


StarStarStarStarStar It was a GREAT experience.  — 

It was a GREAT experience.


StarStarStarStarNo Star The clinic was out of covid swabs first thing i... — 

The clinic was out of covid swabs first thing in the morning which was not very good planning.


StarStarStarStarStar Was very thankful your office was not crowded a... — 

Was very thankful your office was not crowded and I was attened to in a reasonable amount of time. Also tests performed were very extensive


StarStarStarStarStar Very friendly, efficient, caring staff.  — 

Very friendly, efficient, caring staff.


StarStarStarStarStar The staff was absolutely pleasant, professional... — 

The staff was absolutely pleasant, professional and service-oriented!!


StarStarStarStarStar Why are there magazines in the waiting room?? — 

Why are there magazines in the waiting room??


StarNo StarNo StarNo StarNo Star doctor very strange --had mask under her mouth,... — 

doctor very strange --had mask under her mouth, on chin-- WHILE in the room with us for a COVID test... talked about the nurses red hair-- and she "doesn't get it".. she was very unprofessional, and mumbled. could not really understand her.


StarStarStarStarStar  — 

From the minute you enter the clinic the staff is friendly,and very helpful.


StarStarStarNo StarNo Star Very slow - long wait for the doctor after the ... — 

Very slow - long wait for the doctor after the Covid testing was completed.


StarStarNo StarNo StarNo Star Covid Test issues  — 

When going for a Covid test, I was told if I did not have symptoms, it would cost $250 and insurance would not cover it. No other options were presented, so I left. Turns out, that was the information for a rapid test and a normal test could have been taken for no cost with insurance. If this information was presented, I would have stayed and taken a normal test. Please inform patients that need Covid tests that there are 2 options, not just a $250 option.


StarStarStarStarStar Great helpful staff. Friendly and pleasant to w... — 

Great helpful staff. Friendly and pleasant to work with.


StarStarStarNo StarNo Star The staff was friendly. The waiting room was o... — 

The staff was friendly. The waiting room was over crowded. The seats, doors and pens/check in kiosk were not being wiped down. The staff should have offered to allow people who could wait in their car to do so. There should be a separate line for COVID testing.


StarStarStarStarNo Star Overall good experience, the wait time was abou... — 

Overall good experience, the wait time was about 1.5 to 2 hours for walk-ins. Once you get there signing in was easy and quick. It was not too busy and everyone was very nice.


StarNo StarNo StarNo StarNo Star Service is very slow, only one Doctor for about... — 

Service is very slow, only one Doctor for about 30 people so get ready to wait for a long time before they get to you Good luck!!!!


StarStarStarStarNo Star If time is not an issue - excellent care — 

I only say 8 because of the wait. I would tell someone if they have the time, it is a great place to go.


StarStarStarNo StarNo Star Hours are incorrect online. Says open 365 days ... — 

Hours are incorrect online. Says open 365 days 7a-12 m. Went back 3 times before I found them open. 2 other people waiting for same reason. Front desk is super pleasant and keeps everyone informed. Female med tech I encountered really lacked in customer service— arguing w me even when I showed her proof of hours posted. Luckily the gentleman sent in after her was very pleasant. Doctor owned practice, and she goes the extra mile to get it done. Everyone is stressed w covid, I get it. I’m in healthcare too. Did anyone stop to think that I was the only NEGATIVE person in the waiting room full of people WITH SYMPTOMS? I only needed a documented negative test for surgery. I brought it up to the med tech, and she said she can’t move me in front of people that have symptoms!!! CLUELESS. Other than that, I would actually recommend this place if you’re sick. Dr Cindy gets it, and that’s what’s most important. Please update online presence to correct availability.


StarStarStarStarStar Great staff and great doctor!  — 

Great staff and great doctor! They went above and beyond to try to help me!


StarStarStarStarStar Highly recommend !! — 

Friendly, professional staff!! Very clean and organized. Will use them again!


StarStarStarStarStar Good service, did have a wait time. Physician w... — 

Good service, did have a wait time. Physician was thorough and friendly.


StarStarStarStarStar Top notch at every level. — 

From the nurse that checked us in, to the tech that brought us into the doctors office who eventually took our samples, all the way to the doctor at the end of the process, everybody was top notch. They are kind, conversational and friendly.


StarStarStarStarNo Star Everything was great except that the doctor was... — 

Everything was great except that the doctor was in the lobby when we arrived not wearing a mask. And the whole time she was in the exam room she had a surgical mask that didn’t cover her nose. Services were great though.


StarStarStarStarStar Excellent place, Safe staff practices. — 

Excellent place, Safe staff practices.


StarStarStarStarStar Patience and thorough staff.  — 

Patience and thorough staff.


StarStarStarStarStar I have been to DuPage immediate care a few time... — 

I have been to DuPage immediate care a few times, And I must say every time the service is exceptional. I am very confident in the doctors in care with all the nurses and staff. I will definitely recommend them


StarStarStarStarNo Star The wait time was too long. More physicians on ... — 

The wait time was too long. More physicians on site could help.


StarStarStarStarStar Staff was very helpful and cur — 

Staff was very helpful and curious


StarStarStarNo StarNo Star  — 

Honestly, the wait wasn’t that bad for me. However, it seems like the desk clerks are either over worked or tired and it showed when they were speaking to patients. They were a bit rude to some patients, it was very uncomfortable.


StarStarStarStarStar Front desk staff were extremely efficient and p... — 

Front desk staff were extremely efficient and polite. Nurse was very nice. Doctor was very nice. No hassles here whatsoever. I would not hesitate to go back.


StarStarStarStarNo Star DuPage Immediate Care  — 

DuPage Immediate Care was very friendly and attentive. My family felt we were provided excellent health care.


StarStarStarStarNo Star Office was short on staff. I am not clear on my... — 

Office was short on staff. I am not clear on my insurance coverage.


StarStarStarStarStar BEST urgent care facility we have been to EVER ... — 

BEST urgent care facility we have been to EVER (and we have been to several in Missouri, Nebraska and now Illinois)... Efficient, clean and over the top customer service with great bed side manner...the gal at front desk coordinating check in and all, is AMAZING!


StarStarStarStarStar Very clean, patient and professional organizati... — 

Very clean, patient and professional organization. Walk in clinic but 2 hours total COVID test is done results next day


StarStarStarStarStar It was a nice environment and took care of my ... — 

It was a nice environment and took care of my daughter nurses where all respectful and professional I would definitely recommend this place to my family


StarStarStarStarStar THE BEST , SAFEST , FRIENDLIEST CARE ANY WHERE... — 

THE BEST , SAFEST , FRIENDLIEST CARE ANY WHERE I LOVE GOING HERE TO SEE THE DOCTORS THEY ARE THE BEST, THE RECEPTIONIST IS AWESOME. WOULD RECOMMEND THIS PLACE TO ANY ONE THANK YOU SO MUCH


StarStarNo StarNo StarNo Star I do not feel the doctor listened to me and jus... — 

I do not feel the doctor listened to me and just rushed me out. I had to go to the emergency room later that night and the nurses and staff there said they were shocked at how poorly the doctor handled my situation.


StarStarStarNo StarNo Star Doctor did not wear a mask! — 

Everything was great except for the Doctor walking into the waiting room without a mask on, and when I asked him why he wasn't wearing a mask, he responded by saying "because it's in my pocket". Very unprofessional and childish for a grown man who is also a Doctor! This happened at 8:30AM Monday July 27. The low scores are for this one individual and one incident, otherwise everything else was great!


StarStarStarStarStar Dr. Cynthia was so sweet and caring. The whole ... — 

Dr. Cynthia was so sweet and caring. The whole team was nice and accommodating.


StarStarStarStarStar Staff  — 

Staff Was nice and courteous and very attentive


StarNo StarNo StarNo StarNo Star It took 8 days to get my COVID results. They c... — 

It took 8 days to get my COVID results. They changed labs but didn't bother to follow up. I had to call them every day to remind them. They should have retested me rather than waiting but did not communicate at all. I was unable to go to work until I had results.


StarNo StarNo StarNo StarNo Star The staff was friendly. However, we've been wai... — 

The staff was friendly. However, we've been waiting 4 days excluding the weekend for our test results. You, however, had no problem immediately charging our Amex. I hope we will never have to go back there.


StarStarStarStarStar I've had horrible experiences with other immedi... — 

I've had horrible experiences with other immediate cares, so I was nervous about going to this one. OMG. Amazing. All not just one, but all the staff was amazing. Doctors, and the pharmacist were polite, caring and extremely friendly. Thinking about changing this to my primary care! Thank you again for the great experience.


StarStarStarStarStar Very polite and friendly. In and out within 20... — 

Very polite and friendly. In and out within 20 minutes.


StarStarStarStarStar  — 

Dr. Cynthia is the best! Very nice staff as well


StarStarStarNo StarNo Star The treatment was accurate as I am feeling much... — 

The treatment was accurate as I am feeling much better. However I feel that it took way too long for the services I received. I was checked in, got x-rays, a shot, blood and urine sample and prescription took 31/2 hours. From shortly after 10 am til after 1:30.


StarStarStarStarStar The doctor was amazing. The wait was too long ... — 

The doctor was amazing. The wait was too long - we had a 10am appointment and it took 2 hours to see the doctor.


StarStarStarStarStar Absolutely 5 stars! I’ll definitely recommend... — 

Absolutely 5 stars! I’ll definitely recommend to friends and family.


StarStarStarStarStar Hello . I was referred this place by a co-worke... — 

Hello . I was referred this place by a co-worker of mines . I have nothing but great things to say & praise for the Dupage Immediate Care Staff. Professional , Prompt & great expertise .The staff makes you feel comfortable & everything I asked was explained in detail.


StarStarStarStarStar The doctor I saw, Dr. Cynthia, was very kind to... — 

The doctor I saw, Dr. Cynthia, was very kind to me. She listened, explained, and answered all my questions. If you're looking for a mature gentle kind professional doctor, she's the one!


StarStarStarStarStar The staff was outstanding  — 

The staff was outstanding


StarStarStarStarStar Staff was very professional and helpful. — 

Staff was very professional and helpful.


StarStarStarStarStar love this place! — 

i feel like everyone who works here cares about you and they all do there job very well!


StarStarStarStarStar Our nurse was so amazing! She made us feel at e... — 

Our nurse was so amazing! She made us feel at ease and was super friendly. Front desk was handling a million things at once and doing a great job. Doctor was fantastic quick and to the point. Overall such a great experience. Even the pharmacist on-site was great. Our rx was ready in 5 minutes. She explained everything. Thank you for everything.


StarStarStarStarStar Selena/ injured left arm — 

Prompt, Efficient and friendly service


StarStarStarStarStar I walked in. they took me irght away the fellow... — 

I walked in. they took me irght away the fellow performing the test and taking the vitals was very good and helpful. the Dr. was wonderful.


StarStarStarStarStar Doctor/Nurses/TechsReceptionist — 

Doctor-in Charge/Nurses/Technicians/Receptionist were all knowledgeable/polite & kind/caring/& professional! They gave wonderful care to me. Also, They are very truly dedicated, working SAT night! Thank you, ALL, @ DuPage Immediate care!!!


StarStarStarStarStar Doctor was very caring. Staff very friendly. V... — 

Doctor was very caring. Staff very friendly. Very good care.


StarStarStarStarStar Excellent Service! An amazing Doctor and Team!  — 

Excellent Service! I highly recommend DuPage Immediate Care. The Doctor and the Entire Team are amazing! Professional, Knowledgeable, Friendly and Compassionate. I highly, highly recommend them. Thank You DuPage Immediate Care! Sherry Berkeley, IL.


StarStarStarStarStar This was my second time coming here and I love ... — 

This was my second time coming here and I love have friendly and welcoming the staff is. I live in Bronzeville Chicago and I do mind taking the drive. I’ve came both times as a walk in and was seen super fast! Thanks guys.


StarStarStarStarStar Amazing staff and fast service! Thank you so mu... — 

Amazing staff and fast service! Thank you so much


StarStarStarNo StarNo Star Great Staff, but long wait times — 

The doctors here are amazing. The only downside is the extremely long wait times both in the waiting room and the exam room.


StarStarStarStarStar Excellent service! Would definitely recommend — 

Excellent service! Would definitely recommend


StarStarStarStarStar I am over the top impressed with this place. — 

I am over-the-top impressed with this place. I didn’t have much of a wait. Everyone I interacted with was friendly and caring. I really appreciated the time the doctor took to listen and talk with me. He opened my eyes to a problem I’ve been dealing with for years (hormonal headaches). I left there with a feeling of hope and I am so grateful that my Google search led me to this place. Thank you again to everyone there for providing such a great experience for me in my time of distress. Special thanks to the nurse who took my vitals (I’m sorry I don’t remember your name). She was truly my savior that night!


StarStarStarStarStar The service is great. Its very clean and everyo... — 

The service is great. Its very clean and everyone is very professional.


StarStarStarStarNo Star I was very disappointed at the service yesterda... — 

I was very disappointed at the service yesterday. The doctor on staff was very un professional, she came in the room no mask, and chewing with some kind of gum or something. I was very nervous because of her un concern. I wouldn’t go there again because of that.


StarStarStarStarStar Comforting atmosphere — 

Everyone was very calm and heartfelt and made me feel comfortable, welcome, and safe.


StarStarStarStarStar Fast service and diagnostic for complaint. — 

Fast service and diagnostic for complaint.


StarStarStarStarStar Received great care. — 

Younglady answering phone went above and beyond when she called me back to answer questions for me. When I arrived she helped me get situated and was constantly helpful and professional. Med Tech was amazing. She did everything and was helpful. Talk about an asset. Dr was helpful and so was orthatist.


StarStarStarStarStar Outstanding care from all personnel- very kind ... — 

Outstanding care from all personnel- very kind and helpful


StarStarStarNo StarNo Star The Visit Was Adequate. — 

My visit was decent, if not spectacular. I attempted to be congenial with the staff and they chose not to reciprocate. The wait was longer than I would have liked. I was administered a shot which I found to be discomfiting after which I received a COVID-19 swab test that was performed with such vehemence I thought it might hemorrhage my brain. Still waiting on the results. No follow-up summary or post-visit notes to speak of. When no follow-up is given there are serious integrity issues in my opinion. I've had my fill of sketchy medical procedures & medical professionals of dubious repute. One of the prescribed medications was not covered, the other was NOT helpful at all, so I disposed of it. I was informed that I would receive communication on the "prior authorization" request that my pharmacy submitted with your doctor. Still waiting on it.


StarStarStarStarStar Good, quick, efficient service with helpful doc... — 

Good, quick, efficient service with helpful doctors.


StarStarStarStarStar This is my second occasion to use the facility ... — 

This is my second occasion to use the facility and a third occasion is the next couple weeks away. This facility is clean, modern and uses the most current equipment. The staff is delightful, very knowledgeable and I felt all the confidence in the world being in their hands.


StarStarStarStarStar Prob my favorite immediate care place — 

Got in and out in no time, lack of insurance wasn't an issue nor was it extremely expensive, friendly staff, what more could you want?


StarStarStarStarStar The doctor and staff were very good, Profession... — 

The doctor and staff were very good, Professionally and Compassionate.


StarStarStarNo StarNo Star Expect to wait. I waited over 3 hours.  — 

Expect to wait. I waited over 3 hours.


StarNo StarNo StarNo StarNo Star Basically didn’t believe my claim of a cyst on ... — 

Basically didn’t believe my claim of a cyst on my back after palpating for 2 seconds and telling my it was my bone. Basically stated I was stupid in a nicer mannor. I have a background in the medical field, talked on the phone with a physician, and got checked by a two nurses who both said it was there. I don’t appreciate being taken as someone with no knowledge. Guess the corona virus makes everything else not important and it’s apparently okay to not take a patient seriously. Also, everyone there was poorly mannered and not professional except the nurse with the red hair there who even checked up on my after the doctor left because it was apparent he was rude and misjudged me. I will not be coming to this location again.


StarNo StarNo StarNo StarNo Star I wish I could give negative stars!! They acce... — 

I wish I could give negative stars!! They accepted me as an emergency patient to rack up the xrays and office visits costs and admit they did not have anything to stabilize my broken ankle. They asked me to buy their crutches for 50 dollars so I can leave and drive myself home without a cast or a splint on a right ankle leg fracture that happened while on the job at work! I had to call the paramedics from the urgent care facility after begging for ice and advil and suffer in severe pain for 3 hours to be transported to Elmhurst Hosptital Emergency and get pain medication, orthopedic surgeon referrals, crutches, and a cast/splint. Don't go here!!!!!!! Go straight to the Emergency room. Avoid that place at all costs!


StarNo StarNo StarNo StarNo Star I was one of only 3 people waiting and i got th... — 

I was one of only 3 people waiting and i got there as soon as the center opened. It took 2.5 hours for me to be seen.


StarStarStarStarStar Great staff all around — 

Staff even during stressful times like these are professional yet friendly.


StarStarStarStarStar Awesome staff and Awesome services. — 

Awesome staff and Awesome services.


StarStarStarStarStar Clean facility. Professional and compassionate ... — 

Clean facility. Professional and compassionate doctor (Cynthia) and staff.


StarStarStarStarStar great experience! — 

this place was absolutely great. everyone was so nice and made it very painless. went for my daughter because i believed she had strep. with new patient, test and prescription we were in and out in under and hour! extremely clean. will definitely be my go-to for emergencies!


StarStarStarStarStar I have been to this facility numerous times. I ... — 

I have been to this facility numerous times. I trust the cure very much. The service is always well . Doctors are excellent


StarStarStarStarStar Great experience! — 

I was feeling extremely sick when I entered your facility. I was registered and seen in an expedited time frame. The nurse as well as the doctor were both very thorough and kind. I was given an antibiotic injection for the first time since I was a child, for bronchitis which got me on the road to recovery much faster and back to work ! It's my first time at this practice and intend to return.


StarStarStarStarStar Easy to get an appointment. Staff was very plea... — 

Easy to get an appointment. Staff was very pleasant and I felt much better leaving.


StarStarStarStarStar Substitute teacher got guidance on return to work — 

The doctor who attended to me was pleasant and efficient. I was glad to be in and out as I am in the process of moving, and was happy to nip my illness in the bud.


StarStarStarStarStar Thank you for everything Y — 

Thank you for everything You are the best


StarStarNo StarNo StarNo Star Make an Appointment  — 

I wouldn’t recommend if you’re a walk-in, which I thought immediate care facilities were for. After a night of vomiting and not sleeping, I waited for over an hour and a half on the waiting room couch to be seen by a pleasant doctor who tested me for the flu - my main complaints were a sore throat and vomiting. They tested me for the flu and said ok, and I was dismissed. I had to go to another immediate care later on in the day as my symptoms didn’t improve, and sure enough, that facility was shocked I wasn’t already tested for Strep. My result? Strep. If you’re in the area, I’d recommend heading over to Dupage Immediate Care in Lombard. They were great and thoroughly looked me over and found out what was wrong and prescribed the correct medications.


StarStarStarStarStar Fast Friendly Service, and a staff that seemed ... — 

Fast Friendly Service, and a staff that seemed to care about my wellbeing.


StarStarStarStarStar Friendly Staff — 

I must say that your staff was very kind and helpful to my wife and I on our first visit here. Both of us appreciate your concern for our health and well being.


StarStarStarStarStar Fast service, friendly and  — 

Fast service, friendly and Thorough


StarStarStarStarStar Ai was so very happy with the care I received a... — 

Ai was so very happy with the care I received at Urgent Care. Doctor was wonderful and was so relieved that the pharmacy was right on sight to fill my prescriptions.I am so very appreciative to this Urgent Care so close to my home.


StarStarStarStarStar Every one was very polite and nice and very pro... — 

Every one was very polite and nice and very professional. My son had a great experience


StarStarStarStarStar The staff, nurses and doctor were so courteous!!! — 

The staff, nurses and doctor were so courteous and compassionate! Great team of folks! I kept telling them they were so nice! Great pharmacist as well!


StarStarStarStarStar Amazing people! — 

I came by for a knee injury that has been persisting for almost 2 weeks. The check in process was effortless and the wait time was minimal for a Saturday night. The nurses/doctors were also extremely kind & patient with me. I had to get crutches and one of the nurses gave me a little tutorial which was super sweet and helpful! Thanks everyone!!!


StarNo StarNo StarNo StarNo Star Way too long of a wait.  — 

I waited for an hour and a half and then had to leave which was fine because I didn't have an appt. So I made an appt for later in the day and when I came back ended up waiting for over an hour past my appt time.


StarStarStarStarStar Wait was a little while due to there only being... — 

Wait was a little while due to there only being one doctor. Doctor was very nice and professional though, not quite sure his name but it was a male. Great staff, friendly.


StarStarStarStarStar Great people and great servide — 

Great people and great servide


StarNo StarNo StarNo StarNo Star walk-in on a monday mid-morning, had to wait fo... — 

walk-in on a monday mid-morning, had to wait for 90 min to be seen, and then it took another hour of waiting in the room for the doctor’s diagnosis. all in all, it should not take 2.5 hrs for an “immediate care” center to diagnose and prescribe for strep and the flu. unacceptable.


StarStarStarStarStar I was very sick and everyone went out of there ... — 

I was very sick and everyone went out of there way to help me.


StarStarStarStarNo Star Please try to be wary that when you have an app... — 

Please try to be wary that when you have an appointment scheduled, especially early in the morning there should not be long delays. My appointment was at 10am, I was also told that you all weren't busy on the weekends. I got in the room about 10:20, ok not terrible. Then the doctor didn't come in until 11. When I asked if they would be arriving soon I was told they "are with another patient", ok that's a given however, why are they in another appointment when my appointment was at 10am? Shouldn't they be ready to go once the nurse is finished taking my information?


StarStarNo StarNo StarNo Star The doctors were abrupt, careless, didn’t put g... — 

The doctors were abrupt, careless, didn’t put gloves on until I had to remind them, and very short with their explanations.


StarStarStarStarStar I got in immediately. The office and exam rooms... — 

I got in immediately. The office and exam rooms very clean. Excellent staff and Dr.


StarStarStarStarNo Star It’s close , nice people and facility. But the ... — 

It’s close , nice people and facility. But the wait time was quite a bit longer than estimated.


StarStarStarStarStar A good choice — 

A good choice I needed to see a doctor right away for complications, a sick visit was granted right away and the issues addressed (and resolved, as later turned out)


StarStarStarStarStar LOVE THESE PLACE FROM RECEPTIONIST TO THE NURSE... — 

LOVE THESE PLACE FROM RECEPTIONIST TO THE NURSE TO THE DOCTOR CLASS ACT. FOUND MY NEW DOCTOR. THANK YOU


StarNo StarNo StarNo StarNo Star The doctor that saw me was very rude and was be... — 

The doctor that saw me was very rude and was being sarcastic. I told him I was having check pain, minor cough, and had a swollen right supraclavicular lymph node. To treat the swollen lymph node I told him I took Allegra because it has antihistamines. As soon as I said that his reaction was very rude, insulting and he was showing sarcasm. He told me "who takes Allegra for swelling?. That is only taken for allergy and does not help with inflammation". I responded saying that it contains antihistamines which reduces inflammation, which is why I took it. Then he kept joking about me taking Allegra and began to argue with me. Additionally, his knowledge of lymph nodes was limited, as he said there are no lymph nodes around the collar bone area and if there are it has nothing to do with upper respiratory infections. Any how I asked him what I should do about the pain in my chest and he recommended taking Tylenol calling my pain muscular. Not once did he recommend a strep test or chest xray. He did not even check my breathing with a stethoscope until the very end of his checkup which also felt rushed. When I asked him what we need to do, he asked me the question and I recommended a strep test. Overall this was my worst experience with a doctor who lacks empathy and appears to lack basic medical knowledge and ethical practice.


StarStarNo StarNo StarNo Star Service was good but both visits were 3 hours. ... — 

Service was good but both visits were 3 hours. Way too long of a wait


StarStarStarStarStar Everyone was very welcoming and accommodating. ... — 

Everyone was very welcoming and accommodating. They were very busy the night we went but did not prevent them from giving good care.


StarStarStarStarStar The on call doctor was very good! Everyone wa... — 

The on call doctor was very good! Everyone was super nice and empathetic to my pain. Scratched my Cornea, and the did what the could to help keep the light to a minimum as light so badly


StarStarStarStarStar  — 

Every one of the staff was very nice and also extremely helpful.


StarStarStarStarStar Excellent staff and service.  — 

Excellent staff and service.


StarStarStarStarStar The staff is the reason I will come back!!! — 

The staff is the reason I will come back!!!