DuPage Immediate Care

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Reviews

StarStarStarStarStar A big thank you for the wonderful treatment and... —    (Patient since 2021)

A big thank you for the wonderful treatment and courteous staff and service.


StarStarStarStarStar Wonderful staff! Very professional and attentiv... —    (Patient since 2021)

Wonderful staff! Very professional and attentive.


StarStarStarStarStar I came to this immediate care just before closi... —    (Patient since 2021)

I came to this immediate care just before closing. Everyone was so kind to me. I'm sure they wanted to go home but they took their time and took good care of me. Thank you!


StarStarStarStarStar My visit to the DuPage Immediate Care was one o... —    (Patient since 2021)

My visit to the DuPage Immediate Care was one of the best at a medical facility I have ever had. The wait was short, every individual that I dealt with was professional, knowledgeable, helpful, and caring. I was given a referral for additional care that I may require. I have already told a number of people if they ever find themselves in need of immediate care this is where they should go.


StarStarStarStarStar Friendly personnel and very professional. —    (Patient since 2021)

Friendly personnel and very professional.


StarStarStarStarStar  —    (Patient since 2021)

Called a Dr. who had gone for the day to come back in to help my granddaughter. Outstanding care and “bedside manner” by everyone here


StarStarStarStarStar Everyone was pleasant and prompt. I feel every... —    (Patient since 2021)

Everyone was pleasant and prompt. I feel everyone had a can do attitude and cares.


StarStarStarStarStar I love DuPage Immediate Care! Everyone was Soo... —    (Patient since 2021)

I love DuPage Immediate Care! Everyone was Sooo caring and Compassionate!


StarStarStarStarStar Efficiency At It's Best! —    (Patient since 2021)

I hadn't heard of Urgent Care facilities until 2 years ago when I moved to a retirement community at Beacon Hill in Lombard. What a fantastic and sensible type of service!! There was no waiting in my instance. Attention was given immediately after signing in. Follow-up can then be done at the hospital of my choice.


StarStarStarStarStar 1st, the website is so easy and very informativ... —    (Patient since 2021)

1st, the website is so easy and very informative. Everyone I encountered was wonderful, loved the doctor actually going to have her as my primary, I received excellent, compassionate care


StarStarStarStarStar I was seen right away and cared for properly!  —    (Patient since 2021)

I was seen right away and cared for properly!


StarStarStarStarStar COVID test —    (Patient since 2020)

They were very professional and friendly.


StarStarStarStarStar THE BEST EXPERIENCE EVER!!! —    (Patient since 2021)

I had the best experience! The staff was the sweetest ever from the person at the front desk, to the nurses & head nurse, to the lady in the pharmacy! I would like to make this my to primary doctor!!! 100s across the board!!


StarStarStarStarStar Doctor and staff were great! —    (Patient since 2021)

Doctor and staff were great!


StarStarStarStarStar Fast, efficient, courteous service & staff. —    (Patient since 2021)

Fast, efficient, courteous service & staff.


StarStarStarStarStar This is a very clean and efficient place to get... —    (Patient since 2019)

This is a very clean and efficient place to get a Covid 19 RT-PCR test. i had my results back with in 90' and the staff was very professional.


StarStarStarStarStar I'm thankful for the kind, professional, doctor... —    (Patient since 2021)

I'm thankful for the kind, professional, doctoring.


StarStarStarStarStar Workers were very plesant and friendly —    (Patient since 2021)

Workers were very plesant and friendly


StarNo StarNo StarNo StarNo Star I was informed that I was receiving a rapid cov... —    (Patient since 2021)

I was informed that I was receiving a rapid covid 19 test only to find out days later that it wasn’t. Claiming a mix up at the lab with my results. Still waiting for my results. Will definitely continue with bad reviews until I can return to work and get my test results.


StarStarStarStarStar I’m so appreciative to Dr Mark and his excellen... —    (Patient since 2021)

I’m so appreciative to Dr Mark and his excellent staff. It was a positive, supportive experience from the time I walked in to the time I walked out. Everyone took their time and explained everything they were doing. I highly recommend this urgent care facility.


StarStarStarStarStar Awesome facility  —    (Patient since 2020)

The doctor and the staff are so compassionate sweet and very caring I appreciate all their support definitely will continue going to this clinic and recommend them


StarStarStarStarStar Great experience at DuPage Immediate Care —    (Patient since 2020)

From the moment I frantically called the DuPage Immediate Care seeking to schedule an appointment I was impressed with the great response by the young person who took my call. My apprehension was minimized. I also felt very much at ease with the service by Dr. Mark. He made me feel like I was one of his regular patients. I highly recommend if you are looking for a very professional group of healthcare providers to make your appointment at once.


StarStarStarStarNo Star I was there on Saturday Jan 31 to get tested fo... —    (Patient since 2021)

I was there on Saturday Jan 31 to get tested for COVID because my daughter had been there earlier that morning and was diagnosed with positive result. Am anxious because both my son and I were told we could not receive the rapid test— but it’s been 4 DAYS and we still have no results. We all live together and my daughter is coping and isolating the best she can but the anxiety is almost unbearable. When will we get our results? No one has contacted either my son nor me, to ask any questions. Is this normal? How do we get our results?? We should have received the rapid test since we are in the same household. We could be be inadvertently contaminating one another, even though we are trying to be as diligent and cautious as possible. I also need to provide information for my employer. Four days is excessive for “immediate” care...


StarStarStarStarStar Helpful and courteous staff —    (Patient since 2021)

Helpful and courteous staff, no waiting and everyone was friendly.


StarStarStarStarStar Everyone from receptionist, nurses and Doctor t... —    (Patient since 2021)

Everyone from receptionist, nurses and Doctor treated me nice and professionally. I will definitely use DuPage Immediate Care in the future. Keep up the great work and thanks again!!!!


StarStarStarStarStar Staff was great, very short wait time. I wasnt ... —    (Patient since 2021)

Staff was great, very short wait time. I wasnt even done filling out the paperwork and they called me back to the room.


StarStarNo StarNo StarNo Star Mrs.  —    (Patient since 2021)

While I appreciate getting the Covid test. They left me in the waiting room for 40 minutes even though I had an appointment. The doctor did not examine me at all. Did not listen to my lungs or take my blood pressure or temperature.


StarStarStarStarStar Idid not have to wait long to be seen. Everyone... —    (Patient since 2020)

Idid not have to wait long to be seen. Everyone was kind and efficient. I received my test results sooner than anticipated.


StarStarStarStarStar Recommend for Urgent care —    (Patient since 2020)

My experience with Dr.Wollenschlager was the best experience as always when I visit your facility for urgent medical care


StarStarStarStarStar Very professional & friendly  —    (Patient since 2021)

Very professional & friendly


StarStarStarStarStar Fantastic staff love the way I was treated also... —    (Patient since 2021)

Fantastic staff love the way I was treated also called me for a follow up


StarStarStarStarNo Star The people are nice, the place very efficient. ... —    (Patient since 2021)

The people are nice, the place very efficient. But the decor is old & odd and it seems like it needs a good cleaning.


StarStarStarStarStar The staff is ALWAYS friendly and professional! —    (Patient since 2019)

The staff is ALWAYS friendly and professional!


StarStarStarStarStar Dr. W is Great! —    (Patient since 2020)

I love Doctor Cindy! She is always incredibly helpful and knows exactly what's going on and how to treat it!


StarStarStarStarStar Fast Covid test and results —    (Patient since 2021)

I called around 6pm on a Saturday evening looking to get a Covid test. Within the span of less than 3 hours I walked in, got seen, had the nasal swab, and had the results (full Covid test - not the less-accurate rapid one, plus a screen for flu virus). Grateful that all were negative and to have that important information so quickly!


StarStarStarStarStar Quick and informative  —    (Patient since 2021)

My mother and I went to get COVID-19 tests and the staff there was quick in checking us in and performing the tests. The medical staff was also helpful in explaining what our specific situation looked like, what we should do in case symptoms became severe, and took into account any health conditions that we have.


StarStarStarNo StarNo Star The 60 minute wait was longer than the website ... —    (Patient since 2021)

The 60 minute wait was longer than the website showing 30, then 10 minute wait times, so be aware it may be longer. In addition, the physician who saw us had minimal PPE on. Yes- gown. But one tiny single layer disposable mask. Under current Covid concerns, it seemed like he was under protected, making me feel at more of a risk.


StarStarStarStarStar Nice Dr. and staff. Had to go there for a covid... —    (Patient since 2021)

Nice Dr. and staff. Had to go there for a covid test on a Saturday


StarStarStarStarStar Friendly staff and very clean  —    (Patient since 2021)

Friendly staff and very clean


StarStarStarStarNo Star Doctor was very nice and gave great information... —    (Patient since 2020)

Doctor was very nice and gave great information


StarStarStarStarStar Great experience. —    (Patient since 2021)

They provide great service with concern for your well being. Warm & friendly, they address any and all questions you may have. Highly recommend fir all in need of immediate care.


StarStarStarStarNo Star A little unorganized  —    (Patient since 2019)

It was odd I was told to come straight in. As I pulled up it said I'd be called back soon and to head in. 6 people got called back before me and 45 minutes later with still a full waiting room I asked if I should just go back to my car. The wait in the waiting room and rooms is a little unorganized. And everyone seems a bit jumbled with drs instructions. I think they forgot I was there a few days prior. All understandably with how hectic things are with this pandemic.


StarStarStarStarStar The help was super, I was in and out very quick... —    (Patient since 2021)

The help was super, I was in and out very quickly


StarStarStarStarStar Meghan, the nurse, and Dr Wollenschlager were w... —    (Patient since 2020)

Meghan, the nurse, and Dr Wollenschlager were wonderful. They made me feel very comfortable and were so sweet to me.


StarStarStarStarStar Thought it was a very organized pleasant experi... —    (Patient since 2021)

Thought it was a very organized pleasant experience.


StarNo StarNo StarNo StarNo Star Covid test false negative —    (Patient since 2021)

appointment was at 8am. didn't take me until 8:45. Took a Covid test to fly to a funeral. Test came back positive. i contacted my PCP who related quick tests are unreliable. i completed a 2nd test the following day and tested negative. lost my plane tickets, and couldn't attend the funeral. In addition i paid you facility $250


StarStarStarStarStar Quick, professional, and very friendly. —    (Patient since 2020)

Quick, professional, and very friendly.


StarStarStarStarStar Easy, quick walk-in service. Paperwork a littl... —    (Patient since 2020)

Easy, quick walk-in service. Paperwork a little long, but manageable.


StarStarStarStarStar The people were very helpful and didn't hestita... —    (Patient since 2020)

The people were very helpful and didn't hestitate to assist me in the registration process.


StarStarStarStarStar You were there for me in my hour of need. Glad ... —    (Patient since 2020)

You were there for me in my hour of need. Glad my Covid test was Negative. But, you had me in and out, and go me my result, in a very short time!! Thank you! All your staff was very efficent and pleasant to deal with too!


StarStarStarStarStar Outstanding Care —    (Patient since 2020)

The doctor and nurses who helped me were very caring and compassionate. I highly recommend them.


StarStarStarStarNo Star I had a positive experience. I had stopped in t... —    (Patient since 2020)

I had a positive experience. I had stopped in to get a rapid Covid test as they had numerous signs outside for Covid tests in one hour. My symptoms did not support the rapid test so they did the standard test and told me I would get the results in 48-72 hrs. I received the results the following morning! Happily, I was negative. Two things would have made the experience better: Info outside on who could get the rapid test and if the system that texted my phone to call me in from my car would have synced up better with their scheduled appointments so that I wasn’t sitting inside for 45 mins. before I got called into the room. I felt less exposed to germs sitting in my car. However, I understand these are challenging times and things went well once I was put into a room.


StarStarStarStarNo Star I called to speak to the doctor I saw when I wa... —    (Patient since 2020)

I called to speak to the doctor I saw when I was getting the after I got my positive covid test. I was told the doctor was busy but would call me back later. I never got a call back.


StarNo StarNo StarNo StarNo Star Very poor experience  —    (Patient since 2020)

After waiting in the car I was called in but they were not ready for me. I was then asked to sit in the lobby while I waited for 20 minutes next to a woman who mentioned to the front desk that her husband had Covid. Once I was called in to get the Covid test, they closed me into a room and had me wait longer with a nurse who was checking my blood pressure and asking about my health history. I was not comfortable with how long I waited and was exposed to the nurse and then eventually a doctor before they finally gave me the very short nose swab test. I felt more at risk at the testing center than I have in general public settings. I would not recommend Dupage Immediate Care for Covid testing based on their poor protocols.


StarStarStarStarStar Great service —    (Patient since 2020)

Everyone was very nice. I had an appointment and I was taken on time.


StarStarStarStarStar No Place Better —    (Patient since 2020)

Outstanding Service, friendly, compassionate, staff was exceptional, Thank You


StarStarStarStarStar The doctor was extremely thorough, caring and k... —    (Patient since 2020)

The doctor was extremely thorough, caring and kind. Booking the walk in appointment on line was very helpful. It dramatically reduced the amount of time sitting in the waiting room.


StarStarStarStarStar DuPage Immediate Care —    (Patient since 2020)

Very professional and caring staff.


StarStarStarStarStar great people —    (Patient since 2021)

great people with very efficient service


StarStarStarStarStar Very pleased with staff and facilities  —    (Patient since 2020)

Staff was extremely friendly and very knowledgeable about the process and procedure. I received indication for what was going to happen and everything was done in a reasonable time frame.


StarStarStarStarStar Patient and supportive —    (Patient since 2020)

We became aware of a covid exposure Christmas morning, just before we were supposed to be with family, and needed urgent tests. DuPage staff were consistently friendly and supportive and understanding and professional. Thank you.


StarStarNo StarNo StarNo Star Skin rash —    (Patient since 2020)

I visited DuPage Immediate Care on a Saturday for a painful skin rash that had appeared the day before (Friday). I suggested to the PA that I thought it might be shingles, but she dismissed this on the basis that the rash did not have a crescent shape. She did not provide a diagnosis and provided me with a cortisone cream prescription. I went to my dermatologist at NWMH on Tuesday, and they immediately diagnosed it as shingles. I was provided an antiviral prescription, but its efficacy was diminished due to the lapse in time between when the rash first appeared (Friday) and when it was diagnosed (Tuesday). I realize medical staff can make mistakes, but this seemed like a pretty straightforward diagnosis that shouldn't have been missed.


StarStarStarStarStar Walt Karony —    (Patient since 2020)

Dr. Cynthia took utmost care to assure that my infection had not progressed to the bone. Appreciate her diligence and care.


StarNo StarNo StarNo StarNo Star See online review. Total disconnect between ev... —    (Patient since 2020)

See online review. Total disconnect between everyone working there.


StarStarStarStarStar This Immediate Care Center was VERY CLEAN. Wait... —    (Patient since 2020)

This Immediate Care Center was VERY CLEAN. Waiting room was Covid equip with sanitizers, plastic dividers between seats. Doctor & Staff were very nice. No wait time. I had x-rays & results in minutes. I would definitely recommend!


StarStarStarStarStar Team was very efficient and great at explaining... —    (Patient since 2020)

Team was very efficient and great at explaining the options that were available to me


StarNo StarNo StarNo StarNo Star I came in for a COVID test on a friends recomme... —    (Patient since 2020)

I came in for a COVID test on a friends recommendation. Results were due back in 2 days. It’s now 4 days and no results. Very disappointed


StarStarStarStarStar Clinic visit —    (Patient since 2020)

I would visit your clinic if you were closer to Brookfield.


StarStarStarStarStar Outstanding Team of Health Care workers! Dr Cy... —    (Patient since 2020)

Outstanding Team of Health Care workers! Dr Cyndi is a Amazing ! She is everything a doctor should be Friendly,compassionate and excellent at listening and communicating!


StarStarStarNo StarNo Star Poor service —    (Patient since 2020)

Service I bought was 375$. I was told I will receive results as phone call and email. So I received phone call saying I do have covid-19. I didn't get any emails with proof. I did required online. Still nothing.


StarStarStarStarStar dr. mark is good doctor —    (Patient since 2019)

dr. mark is great he knows whats wrong with me right away he is very nice too


StarStarStarStarStar The Women doctor that saw me was Excellent. Sh... —    (Patient since 2020)

The Women doctor that saw me was Excellent. She was kind and Very Knowledgeable. The young assistant named Megan was also Excellent.


StarStarStarStarStar Friendly office —    (Patient since 2020)

The most friendly and helpful medical office I have ever been in. Staff was the most courteous people I have met.


StarStarNo StarNo StarNo Star Took the COVID test with my family and I only r... —    (Patient since 2020)

Took the COVID test with my family and I only received results for one of us I had to call to get the results for the rest of my family


StarStarStarStarStar Quick courteous service dr Cindy was great in e... —    (Patient since 2020)

Quick courteous service dr Cindy was great in explaining everything to me


StarStarNo StarNo StarNo Star I am giving a poor review due to the fact I cam... —    (Patient since 2020)

I am giving a poor review due to the fact I came in for the Covid-19 test. I was asymptomatic at the time of testing.. The doctor assured me I would have both the rapid and 72 hour covid-19 test. I received a call about being positive on the rapid test and given instructions the very same afternoon... Today I called for the 72 hr. results since I never heard anything. and was told it wasn't done since the rapid was positive. This is not very professional.


StarStarStarStarStar Awesome people and a wonderful doctor! —    (Patient since 2020)

Awesome people and a wonderful doctor!


StarStarStarStarStar Staff was EXTREMELY PLEASANT and VERY KNOWLEDGE... —    (Patient since 2020)

Staff was EXTREMELY PLEASANT and VERY KNOWLEDGEABLE


StarStarStarStarStar Excellent, high quality-of-care services —    (Patient since 2020)

Excellent, high quality-of-care services


StarStarStarStarStar It was ok, online set up was simply fine. —    (Patient since 2020)

It was ok, online set up was simply fine.


StarStarStarStarStar About 18 months ago, I became ill while at work... —    (Patient since 2020)

About 18 months ago, I became ill while at work in Oakbrook & I found this facility. The service & staff was so excellent, that 3 days ago, I became ill & this the 1st facility that came to mind. I drove from Forest Park & I'm sure I passed many others in my routine.


StarStarStarStarStar Excellent service and care . Thank you  —    (Patient since 2020)

Excellent service and care . Thank you


StarStarStarStarStar Very fast service and very nice nurses and doct... —    (Patient since 2020)

Very fast service and very nice nurses and doctors.


StarNo StarNo StarNo StarNo Star Dirty! they let people getting tested for covid... —    (Patient since 2020)

Dirty! they let people getting tested for covid all sit in a crowded waiting room. the 'doctor" comes in writing your info in a spiral notebook and tried to prescribe me medicine for something that was not a problem. She said if I want the rapid test which is 2hrs I have to pay $250 so I did only for a BS Positive result! I knew there was soemthing off so I went right away to a physicians immediate care and I was negative. I then had my DR do the regular test negative again. this place is a SCAM. they dont even use an approved test test use some respitory panel. told me I had a cold too and I had ZERO symptoms


StarStarStarStarStar Quick assessment, fast results with appropriate... —    (Patient since 2020)

Quick assessment, fast results with appropriate test.


StarNo StarNo StarNo StarNo Star Me Cobraron cuando no debian por un test de co... —    (Patient since 2020)

Me Cobraron cuando no debian por un test de covid xuando mi seguro cubriria 100%


StarStarStarStarStar The service I received was outstanding and nurs... —    (Patient since 2020)

The service I received was outstanding and nurses were excellent and very professional the Doctor Was Just outstanding


StarStarStarStarStar Very orderly check-in -- reasonable wait —    (Patient since 2020)

Very orderly check-in and sign up. Wait for COVID test was even shorter than expected and the Doctor consult/explanation was concise and thorough.


StarStarStarStarNo Star I found the staff to be responsive, well train... —    (Patient since 2020)

I found the staff to be responsive, well trained, and courteous. The Dr. who talked to me (I forgot his name, but it was 8:30PM 12/2) was fantastic. He took his time explaining things to me and was very thorough.


StarStarStarStarStar Medical staff was great with my 22 month old so... —    (Patient since 2020)

Medical staff was great with my 22 month old son. We were called back quickly once we got into the waiting room. The nurses were very sweet and caring with him while prepping a deep gash before the doctor glued his skin. Please thank them for all of their hard work during these difficult times.


StarStarStarStarStar Clean, friendly and oro —    (Patient since 2019)

Clean, friendly and professional


StarStarStarStarStar Great job getting people in and out quickly and... —    (Patient since 2020)

Great job getting people in and out quickly and safely. Staff was fantastic.


StarStarStarStarStar This is the second time I’ve used this facility... —    (Patient since 2020)

This is the second time I’ve used this facility. And was once again impressed with their professionalism and quality of medical care. Excellent job. Thank you!


StarStarStarStarStar The only place i would go to  —    (Patient since 2019)

The only place i would go to for med treatment. Urgent or regular visit best place to be at.


StarStarStarStarStar Fast, friendly, efficient.  —    (Patient since 2020)

Fast, friendly, efficient.


StarStarStarStarStar Dr. Halterman and Kenar (assistant) were wonder... —    (Patient since 2020)

Dr. Halterman and Kenar (assistant) were wonderful.


StarStarStarStarNo Star The experience was exceptional. Getting result... —    (Patient since 2020)

The experience was exceptional. Getting results and information in my portal was disappointing


StarStarStarStarNo Star This clinic needs to get better at calling pati... —    (Patient since 2020)

This clinic needs to get better at calling patients back when committed as they are so good & organized otherwise. I was told I’d get a call same night. I never did. I called 2 days later only to be told that I was negative. I loved everything else - the text message updates of position in line, etc.


StarStarStarStarStar COVID Test —    (Patient since 2020)

I was able to get in for a COVID test within a few hours and have the result also within a few hours. Staff was comforting and informative.


StarStarStarStarStar everything was excellent. —    (Patient since 2020)

everything was excellent.


StarStarStarStarStar Very satisfied with urgent care for COVID testing —    (Patient since 2020)

Loved your system of booking appointment on line. I also loved that you called us 5 min before we were seen and my family of 4 could wait in the car outside until our time to be seen. Great system as I did not want my kids waiting in the waiting room. Nurses and doctor were very thorough.


StarStarStarNo StarNo Star I never got my covid results. Was told they wo... —    (Patient since 2020)

I never got my covid results. Was told they would email if neg and call if Pos.


StarStarStarStarStar Good, courteous staff. Good online queue so can... —    (Patient since 2020)

Good, courteous staff. Good online queue so can wait remotely.


StarStarStarNo StarNo Star DuPage Immediate Care has a good program to reg... —    (Patient since 2020)

DuPage Immediate Care has a good program to register On Line to schedule Covid testing, but there are some flaws in their system. When we registered & received a text to be there at 12:05 PM, I would presume by 12:30 we should have been taken. I presumed WRONG, we didn't get in until 3 PM. Why wouldn't they send out another text stating they're running late, come 1 hour later & update it again if necessary. We sat in the car from 12 to 3, very frustrated. The woman at the front desk wasn't very helpful in the beginning, she didn't have any organizational skills. It was like you go in and stand there like an idiot until she decided to direct you to the wrong area, because she didn't ask any questions. Maybe it wasn't her fault, maybe DuPage didn't train her properly.


StarStarStarStarStar Very impressed with the clinic! —    (Patient since 2020)

Very impressed with the clinic in this difficult time. Staff was professional and caring!


StarStarStarStarNo Star El servicio esta muy bueno y los trabajadores s... —    (Patient since 2020)

El servicio esta muy bueno y los trabajadores son atentos y amables con los pacientes desde que uno llega hasta terminar con la cita del examen.


StarNo StarNo StarNo StarNo Star I received a survey but not my results! How ca... —    (Patient since 2020)

I received a survey but not my results! How can I give a review when you still, 3 days later not sent me my covid results...and you are not returning my call or responding to my calls either.


StarStarStarStarStar Good service. Nice and knowledgeable people. Wo... —    (Patient since 2020)

Good service. Nice and knowledgeable people. Would definitely recommend. Keep it up


StarStarStarStarStar Good work and good service. Keep it up guys —    (Patient since 2020)

Good work and good service. Keep it up guys


StarStarStarStarStar The entire staff, nurses doctors was excellent —    (Patient since 2020)

The entire staff, nurses doctors was excellent


StarStarStarStarStar Efficient!  —    (Patient since 2020)

Went here for a COVID test and would highly recommend. They were efficient in booking an appointment, organized in collecting your info electronically prior to your appointment to minimize time spent in the office, and the staff was super helpful, friendly, and comforting.


StarStarStarStarStar Fast and efficient. Will definitely use service... —    (Patient since 2020)

Fast and efficient. Will definitely use services again if needed.


StarStarStarStarStar Staff was excellent and made me feel very comfo... —    (Patient since 2020)

Staff was excellent and made me feel very comfortable- ty


StarStarStarStarStar Glad they called since I didn't get covid resul... —    (Patient since 2020)

Glad they called since I didn't get covid results emailed.


StarNo StarNo StarNo StarNo Star  —    (Patient since 2020)

was told after my covid swab that they would get back to me with results in 2-3 hours. after 2 days and numerous phone messages that were never returned i finally got someone to find my results. STAY AWAY!!


StarStarStarStarNo Star I should have results by now! —    (Patient since 2020)

I should have results by now!


StarStarStarStarStar I felt comfortable at all moment and was treate... —    (Patient since 2020)

I felt comfortable at all moment and was treated with much respect. Kind staff


StarStarStarStarStar They were very very professional And gently I ... —    (Patient since 2020)

They were very very professional And gently I will recommend it to anyone


StarStarStarStarStar Service  —    (Patient since 2020)

Great girls at front desk, nurses who did Covid test, amazing! Doctor nice, and professional. I would definitely go back.


StarStarStarStarStar Very fast service . Friendly staff . —    (Patient since 2020)

Very fast service . Friendly staff .


StarNo StarNo StarNo StarNo Star Didn’t diagnose, sick for over a week, 2 visits... —    (Patient since 2020)

They were able to put a Band-Aid on my symptoms several times, and the doctors were very nice and helpful, but they never got to the cause of why I was sick, and were thus unable to treat me although I had to come in a couple of times to try to get to the root of the problem. I also got blood drawn, but I’ve yet to receive the blood results. It’s been very frustrating, and cost me over a week of work. Because they didn’t get to the root of the problem, I almost landed in the hospital.


StarNo StarNo StarNo StarNo Star Why delay reporting the results? —    (Patient since 2020)

I was Covid tested there on a Monday night. The lab report sheet said that it was completed on Wednesday. I had to call them on Friday to get my results and they called me back shortly thereafter. (Results were never actually sent to me, but did notice they were put in my online file on Friday afternoon.) For such a critical item, its awful that they held onto the result for two days.


StarStarStarStarNo Star Very difficult to get your results from Covid t... —    (Patient since 2020)

Very difficult to get your results from Covid test. No one answers the phone or return your call. The only bad thing I can say.


StarStarStarStarStar Great staff! Friendly and efficient. —    (Patient since 2020)

Great staff! Friendly and efficient.


StarStarStarStarStar The staff and doctor was amazing and super fast... —    (Patient since 2020)

The staff and doctor was amazing and super fast.


StarStarStarStarStar  —    (Patient since 2020)

This facility was extremely clean, on time, and the doctor took the time to listen and fully understand our concerns. I love that there are no appointments and you just put yourself in line on their website. They give you an approximate time you will be seen. Thank you !!’


StarNo StarNo StarNo StarNo Star After 4 days of my visit to the clinic I steel ... —    (Patient since 2020)

After 4 days of my visit to the clinic I steel don’t have my medication. I keep colling them every day. They promised to me to fax prescription to the pharmacy. And they didn’t do it. Evan that my pharmacist tried to call the clinic to take the order verbally did not work. Promised and nothing. I don’t have my antibiotic yet. Can you believe it?


StarStarStarStarStar CoVid tesing —    (Patient since 2020)

Long wait, but given a time as to how long it would be so you could go about your business until 10th in line. Service good and safe.


StarStarStarStarStar Staff was nice. I love Dr. Holtman. He was very... —    (Patient since 2020)

Staff was nice. I love Dr. Holtman. He was very pleasant and informative.


StarStarStarStarStar Great Staff  —    (Patient since 2020)

The staff was so friendly and informative


StarStarStarStarStar Very clean, quick, and easy —    (Patient since 2020)

Very clean, quick, and easy


StarStarStarStarStar  —    (Patient since 2020)

Great bedside manner and execution by both Bridget the MA and the doctor.


StarStarStarStarStar Very friendly environment. Staff very professio... —    (Patient since 2020)

Very friendly environment. Staff very professional, and kind.


StarStarStarStarStar Well done  —    (Patient since 2020)

My experience with DuPage immediate care was very positive. They were kind and caring and efficient. I am thankful for their thoughtful approach and service.


StarStarStarStarStar Great service and friendly staff. Highly recom... —    (Patient since 2020)

Great service and friendly staff. Highly recommend!


StarStarStarStarStar Outstanding service! —    (Patient since 2020)

The nurses and doctor took outstanding care of my mom. Friendly and very safe. Very efficient. Thank you so much!


StarStarStarStarStar Everything went smooth was pleased with service... —    (Patient since 2020)

Everything went smooth was pleased with service.


StarStarStarStarStar The doctor and staff where very friendly and in... —    (Patient since 2020)

The doctor and staff where very friendly and informative. I liked the doc he had a great sense of humor.


StarStarStarStarStar The service was great t —    (Patient since 2020)

The service was great thank you


StarStarStarNo StarNo Star Please provide training on HIPAA laws and how t... —    (Patient since 2020)

Please provide training on HIPAA laws and how to interact in the lobby when patients are there and how they speak the patients are the reason your nurse has a job I realize at this time things are very bad within clinic but professionalism has to be met


StarStarStarStarStar Very fast, kind and thoughtful. Really feel we ... —    (Patient since 2020)

Very fast, kind and thoughtful. Really feel we can rely on them and that they care. Highly recommend.


StarStarStarStarStar I went in for a work-required COVID test. —    (Patient since 2020)

I went in for a work-required COVID test. The wait was long (even after signing up on the website) so arrive early. The staff is working very hard and were very pleasant and efficient. Thanks for keeping us safe in this challenging time!


StarStarNo StarNo StarNo Star You wait in line for almost an hour, then you w... —    (Patient since 2020)

You wait in line for almost an hour, then you wait inside. People had HMO and there wasn't a sign any where stating that they don't take HMO. I have PPO, and to date I still haven't gotten my results.


StarStarStarStarStar  —    (Patient since 2020)

The wait was long but due to the given circumstances, that’s very understandable. They have a “virtual line” so you don’t have to sit in your car the entire time. They offered me a rapid covid test, and I got my results in two hours. Which saved me the anxiety of waiting to know if I have the virus or not. I’ve recommended them to a few people already.


StarStarStarStarStar The nurse practitioner was very knowledgeable, ... —    (Patient since 2020)

The nurse practitioner was very knowledgeable, and staff was very friendly and and proficient.


StarStarStarStarStar Very accommodating and quick. —    (Patient since 2020)

Very accommodating and quick.


StarNo StarNo StarNo StarNo Star  —    (Patient since 0001)

It's hilarious that I'm being asked for a review for an appointment that didn't happen. Your check in systems need to give people an idea of the wait time BEFORE going through all the paperwork. I found out *after* doing all that, that the wait time was 5 hours. I left immediately, and yet I was texted 5 1/2 hours later anyway. Really if that's the way it's going to work I should be able to check in remotely from home. I'm sure the staff are great, but the site is not handling the current surge well, and the check in system not warning up front is useless.


StarStarStarStarStar Paula did a professional job in a very efficien... —    (Patient since 2020)

Paula did a professional job in a very efficient manner😄


StarStarStarStarStar Very organized. And receptionist was excellent.... —    (Patient since 2020)

Very organized. And receptionist was excellent.


StarStarStarStarStar All Drs and Nrs and staff were amazing. Fast re... —    (Patient since 2020)

All Drs and Nrs and staff were amazing. Fast results and the Dr. so helpful on phone. Thank you


StarStarStarStarStar Covid test experience.  —    (Patient since 2020)

The process for the covid screening was very good from start to finish. The person who took our samples was very sweet and professional. Doctor was very nice also.


StarStarStarStarStar Everyone at the practice was informed and profe... —    (Patient since 2020)

Everyone at the practice was informed and professional, the service was seamless and well organized, thank you


StarNo StarNo StarNo StarNo Star This place is a joke.  —    (Patient since 2020)

This place is a joke. We waited for 4 hours on a Saturday morning and that was the best part of the visit. After 3 hours of waiting outside in a line and then in our car, we were called into the lobby because they were "ready for us." We then had to wait almost an hour in a lobby packed with coughing people so if we didn't already have COVID we probably got it then! The woman who came and took my son's nasal swab was very professional and that went ok. However then the "doctor" came in to talk to us before we left. There is NO WAY that woman was a doctor. She didn't introduce herself, she couldn't get it straight that we'd already had a swab done, she immediately told us she was going to put my son on antibiotics for his diarrhea (he didn't have diarrhea and we had to convince her of that.... what???). We came in for a COVID test... only symptom a fever. She said that he clearly had an infection of SOME SORT so he should be on antibiotics. Of course i refused. It was absolutely the strangest experience with a "doctor" I have ever had in my life. She also told us that we'd have results in 1 to 3 days and most likely we'd have them the next day (Sunday) since they were expediting things and the lab was open on the weekend. Long story short it took 5 days to get results because later we were told the lab was closed on the weekends (who closes a lab during a pandemic??) and they were backlogged. If I'd known that i would have certainly made a different decision as to where we got tested. Overall it was one of the worst experiences ever and it's unbelievable that this place could stay open. PLEASE choose any place besides this. They should be shut down. The only saving grace is that the 100 times I called looking for results over the 5 days I waited I always got VERY pleasant people on the other line.


StarStarStarStarStar Every one here was very pleasant and profession... —    (Patient since 2020)

Every one here was very pleasant and professional.


StarStarStarStarStar The wait time provided was accurate. The Doctor... —    (Patient since 2020)

The wait time provided was accurate. The Doctor was wonderful and very thorough which I appreciated. She ran extra test and ended up making a great catch that probably saved my life. The nurse was very against the doctor Ordering an EKG and XRay. Thankfully the Doctor made the call because if it were up to the nurse, I’d have walking pneumonia by now. The nurse made very inappropriate comments about the Doctor.


StarStarStarStarStar UNETHICAL - UNSAFE - EXTREMELY LONG WAIT  —    (Patient since 0001)

Waited 5 hours for a COVID test went inside and asked am I going to be able to get test and the receptionist told me to wait inside. Well there was at 10 other potentially sick people inside, which is not safe. During that time a nurse put in her resignation and a doctor left the building and told the other doctor he was unethical. Worst time was after wait 5.5 hour I did get test completed because I felt too uncomfortable and left. Why are COVID TEST done inside? Why do need to check blood pressure to get a covid test? Management of dupage medical group is clueless.


StarStarStarStarNo Star Waited longer than the time that was stated aft... —    (Patient since 2020)

Waited longer than the time that was stated after checking in for the appt.


StarStarStarStarStar The DuPage Immediate Care is awesome! —    (Patient since 2020)

The DuPage Immediate Care is a very nice facility and has a great team of friendly, helpful, and knowledgeable people.


StarStarStarStarStar Very friendly staff and helpful. .. —    (Patient since 2020)

Very friendly staff and helpful. Made the visit pleasant


StarNo StarNo StarNo StarNo Star  —    (Patient since 2020)

I was there to show my baby to the doctor but after 5 hours wait we found that doctor can't see the 15 days baby (under 1 month)..they should tell us that while i was on front desk..pathetic


StarStarStarStarNo Star Was told two days for results now they say anot... —    (Patient since 2020)

Was told two days for results now they say another two.


StarStarStarStarNo Star We were told two days for results now being tol... —    (Patient since 2020)

We were told two days for results now being told not for another two days.


StarStarStarStarStar First time patient  —    (Patient since 2020)

They are so very helpful. I did have some trouble with booking through app ZocDoc so the gentleman and the nurses at the front desk helped me out. The one of them was making sure I will be admitted and apologized many times for waiting. They are great. Doctor Cinthia know right away what my problem was and prescribed the right antibiotic. I am so very pleased, clinic was packed but they greeted everyone and politely talked and make everyone welcoming. I will definitely come back and spread good word about.


StarStarStarStarNo Star Great place to get tested for COVID. Very helpf... —    (Patient since 2020)

Great place to get tested for COVID. Very helpful and professional. However there is a long wait time but thats is to be expected with everything going on.


StarStarStarNo StarNo Star  —    (Patient since 2020)

There was nothing wrong with the service however while I was waiting in my car that was parked behind the building, I saw at least 3 times within 1 hour an employee take a cigarette break. In and of itself who cares? But I noticed that one of the breaks she was wearing surgical gloves and twice not. Either way it makes me wonder if when going back to work she sanitized those gloves. I said to my wife I hope this person is not the one who we have to deal with and felt confident it wouldn't because she'd returned to work via the pharmacy entrance and assumed that was where she worked. I was wrong. When called to come in for our appointment she was dealing with another patient just outside where my exam room was and as I passed her noticed how pungent the cigarette odor was and if this wasn't enough of a turn off to then hear her walking down the hallway lecturing any colleague within earshot why they should always put the thermometer back in the same location and not at all in a friendly tone. Her demeanor, obvious lack of concern for her own health and others, and coupled with her unprofessionalism on full display towards her colleagues was not something I'd prefer to have seen or experienced when I'm there because I was nauseous with a fever. Would I go back to this location? Sure. My doctor and his assistants were awesome. And If I happened to have an employee who's there to take my vitals but smells like a cigarette butt at least I can tell them to get the heck out and find me another who takes their job more seriously. The rest of the staff who I had to deal with were awesome.


StarStarStarStarNo Star  —    (Patient since 2020)

Came before clinic opened & waited two hours to be seen. The door was opened 10-15 minutes late & the first patient wasn’t seen until 30 minutes after opening. Don’t know why the delays. Found out when I finally got up to front desk that I was not able to be COVID tested due to new CDC guidelines. This is not the fault of the clinic but should have been a large announcement sign to that effect.


StarStarStarStarStar Amazing experience! I felt safe and well cared ... —    (Patient since 2020)

Amazing experience! I felt safe and well cared for.


StarNo StarNo StarNo StarNo Star I went there to get a rapid Covid test an my re... —    (Patient since 2020)

I went there to get a rapid Covid test an my results were given out to someone that was not me without my consent. That is 100% illegal. My privacy was violated.


StarStarStarStarStar Great and quick. People are very nice here —    (Patient since 2020)

Great and quick. People are very nice here


StarNo StarNo StarNo StarNo Star If I could leave no stars I would.  —    (Patient since 2020)

If I could leave no stars I would.


StarStarStarStarStar I have already recommended you to a couple peop... —    (Patient since 2020)

I have already recommended you to a couple people.


StarStarStarStarNo Star  —    (Patient since 2020)

I went twice recently. The first time the ladies at the front desk were chatty but very sweet. The second time there was a different desk worker who was short with people for no clear reason other than the stress of a busy lunch hour. I was not feeling well so I was quiet and didn't say much, but I was disappointed with the customer service. Excellent treatment by both the female and male physicians, but not the friendliest place to walk into, given that the front desk workers are very busy.


StarStarStarStarStar I already have recommended your business to fri... —    (Patient since 2020)

I already have recommended your business to friends in need of COVID tests but cannot find any openings elsewhere. The doctor was kind and empathetic, and the person calling me with my positive diagnosis 2 hours after leaving was informative.


StarNo StarNo StarNo StarNo Star Had a COVID test on 10/31. No one ever contacte... —    (Patient since 2020)

Had a COVID test on 10/31. No one ever contacted me about my results. Went back on 11/5 to receive my results. A phone call or an email would of been preferred.


StarNo StarNo StarNo StarNo Star We were told the wait would be an hour and a ha... —    (Patient since 2020)

We were told the wait would be an hour and a half, it was 4.5 hours.


StarNo StarNo StarNo StarNo Star Way to long of a wait plus the cost of the rapi... —    (Patient since 2020)

Way to long of a wait plus the cost of the rapid test was $250.00 yet someone was there today from the same company I work for and they accepted his insurance but told me Medicare wouldn’t pay for the test more then once. Lie, after lie.


StarStarStarStarStar Friendly and efficient staff —    (Patient since 2020)

Friendly and efficient staff


StarStarStarStarStar The staff very kind dr was helpful and very und... —    (Patient since 2020)

The staff very kind dr was helpful and very understanding.. the only thing I never received the results for the Covid test...dr said they will call me if positive or email me if it was negative so I am assuming it’s negative..


StarStarStarStarNo Star The front desk staff and the person who gave me... —    (Patient since 2020)

The front desk staff and the person who gave me the test, Bridget, were lovely. The Doctor who's name I did not catch was the only reason why I wouldn't rate it 5 stars or 10/10. She didn't bother to check if my insurance covered the rapid test. She was trying to get me to pay 250$ when my insurance covered it. She was also trying to make me wait a couple of days on my results when I needed a rapid test to know if I could work the next day or not. When it was obvious that I wasn't trying to pay until I knew if I was covered or not, that is when she checked. I heard her talking in the hallway with another person and they had the answer right away. If that Doctor just did that extra step before asking for my money and trying to make me wait then I would be completely satisfied.


StarStarStarStarStar Your waiting area seems somewhat disorganized. ... —    (Patient since 2020)

Your waiting area seems somewhat disorganized. When they took my drivers license and said I’d get it back in a few minutes, I didn’t despite several requests to return it. They should have said you’ll get it back when you’ve been seen and are leaving. I don’t like leaving my drivers license with anyone because in Covid times it would be very difficult to replace. Second point- after you check us in you should make the suggestion to wait in our car. It took me 30 minutes sitting in the waiting room to figure this out and your waiting room was full of about 15 people that I didn’t really want to be around. These 2 changes would make your operation seem more efficient and user friendly


StarStarStarStarStar Good place to visit —    (Patient since 2020)

This facility needs to do a better job placing the requirements for hand sanitizer upon entering. While waiting in my car for my appointment I watched one after another walk right in without using the sanitizer first. Better signage placement should help. The nurse and Dr. were friendly and have no complaints. The gal at the front desk upon check out was too busy texting to notice me standing there for several minutes. Very unprofessional! When people are at the urgent care, patients are running thin as it is. Perhaps saving texting for your lunch or break is a better option. I was just ready to go home and I did not get her name.


StarStarStarStarStar  —    (Patient since 2020)

I m extremely satisfed for all you do for us thank you so much...


StarStarStarStarStar  —    (Patient since 2020)

Very Happy excelent service..thank you 🙏🏻


StarStarStarStarStar Excellent Team —    (Patient since 2020)

Your staff is excellent. Umaima and Nhung made us feel at ease and it was obvious that they were on top of things. They made a stressful situation go as smoothly as it could possibly be expected. Dr. Holterman has a great bedside manner and is very good with kids. Megan who actually performed the test was awesome too and just as great with my son. Thanks to everyone there.


StarStarStarStarStar Excellent Team —    (Patient since 2020)

Your staff is excellent. Umaima and Nhung made us feel at ease and it was obvious that they were on top of things. They made a stressful situation go as smoothly as it could possibly be expected. Dr. Holterman has a great bedside manner and is very good with kids. Megan who actually performed the test was awesome too and just as great with my son. Thanks to everyone there.


StarStarStarStarStar Everyone there was polite and efficient. We did... —    (Patient since 2020)

Everyone there was polite and efficient. We did have to wait almost 3 hours to get our Covid test because of the surge of cases in our area, but they allowed us to wait in our car and called us when they were ready. The nurse did a fantastic job performing the test as it was painless and not uncomfortable as expected. Thank you for great service during this pandemic.


StarStarStarStarStar Dupage Immediate Care is a very clean environme... —    (Patient since 2020)

Dupage Immediate Care is a very clean environment with pa professional staff.


StarStarStarStarStar I came to DuPage Immediate Care and received ki... —    (Patient since 2020)

I came to DuPage Immediate Care and received kind, courteous and professional service. I would recommend this place to others who are in need of medical care.


StarStarStarStarStar I needed a rapid COVID test and it was a fairly... —    (Patient since 2020)

I needed a rapid COVID test and it was a fairly simple process. The operation is smooth and easy running. The wait was 2 hours but you could conveniently wait in your car. The dr was very nice and personable and everyone was helpful and understanding.


StarStarStarStarStar The young girl at the front desk was amazing. S... —    (Patient since 2020)

The young girl at the front desk was amazing. She was organized. She did not get flustered by the crowd in front of her. She dealt with a difficult patient with patience.


StarStarStarStarStar  —    (Patient since 2020)

Had a very positive experience.


StarStarStarStarStar  —    (Patient since 2020)

Everyone was very nice, personable, and professional!


StarStarStarStarNo Star Skip the appointment!! —    (Patient since 2020)

The service you provide is critically important - thank you. My only hesitation on giving you a 5-star review is your "appointment" process. I called your office to see if the wait time was as long as your website stated, and it was. I asked if making an appointment was a better option, “yes”. While your website indicates appointments are taken as close to the scheduled time as possible, upon arrival I was told that you are a first come, first serve facility and I would have to wait until the walk-ins ahead of me were seen. I waited more than 2 hours past my scheduled appointment time. I would have preferred waiting during the day, not well into the evening hours. The desk staff, nurse, and doctor were beyond kind. Shocking considering the days I am sure they have. Please work on your scheduling policy or remove the option from your website.


StarNo StarNo StarNo StarNo Star Worst Service —    (Patient since 2020)

Left in the waiting room for 2 hours because there was no doctor. When I was finally in, the doc did not tell me my results of my tests and forgot about me. I did not receive any information until the nurse checked my room and was shocked the doctor did not provide information or release me. Would not recommend.


StarStarNo StarNo StarNo Star Still haven’t gotten my results... it’s been 4 ... —    (Patient since 2020)

Still haven’t gotten my results... it’s been 4 days


StarStarStarStarNo Star Very nice and polite. Were very respectful and ... —    (Patient since 2020)

Very nice and polite. Were very respectful and I had no issues in dealing with any of the staff.


StarStarStarStarStar Very Helpful Doctors! —    (Patient since 2019)

The doctor was very helpful and reassuring during my visit. This is my second time going here and they have been wonderful both times!


StarNo StarNo StarNo StarNo Star Not good —    (Patient since 2020)

My first visit on 10/19/20 was an okay experience (filthy bathroom and uncomfortable waiting area, but otherwise okay). I went to have a COVID test after presenting a few symptoms. My rapid test result was negative, but my employer requires a 2nd negative test done at least 24 hours later. I called DuPage Immediate Care on the morning of 10/20 to confirm that if I came in later that day, I could receive another test. After being put on hold while the receptionist "checked", I was told to come in and they can do the test again. I arrived in the afternoon and was told the wait was around 2 hours. So I waited. When I was taken to the examination room, the person who took my vitals told me that she did not think I would be able to get a 2nd test. She then went and asked someone else (maybe a doctor, I don't know for sure). That person came in to the room and told me that insurance would not cover another rapid test for sure, and I could get a 2nd regular test but it would cost $250 because my insurance would not cover it. I was understandably frustrated and told her that it would have been nice to know this when I called that morning to inquire about getting the test again. She continually pulled her mask down while talking to me which I found to be alarming in a facility that is seeing a large number of potential COVID cases. The staff is nice enough, but they did not do their due diligence in handling my situation. I wasted time that I could have gotten the test elsewhere and gotten back to work sooner. By the time I left DIC, I did not have any other options that were still open. I checked with my insurance coordinator at my job and of course, the 2nd test would have been covered and there is no limit to how many tests I can get. Obviously, there was not attempt by DIC to double check what they told me was fact. I cannot recommend this facility.


StarStarStarStarStar Care was top notch. Everything from intake t... —    (Patient since 2020)

Care was top notch. Everything from intake to diagnosis to treatment.


StarStarStarStarStar Very clean place, nice receptionist and fast re... —    (Patient since 2020)

Very clean place, nice receptionist and fast result


StarStarStarStarNo Star I was in an extreme pain during the procedure t... —    (Patient since 2020)

I was in an extreme pain during the procedure that they did on me. They didn’t apply any local anesthesia.


StarNo StarNo StarNo StarNo Star Unorganized, impossible to get results back. Th... —    (Patient since 2020)

Unorganized, impossible to get results back. The portal is horrible and gives zero information. No one communicates.


StarNo StarNo StarNo StarNo Star Doctor needs to wear mask properly. Mask should... —    (Patient since 2020)

Doctor needs to wear mask properly. Mask should not be falling off. Doctor came to office without wearing a mask. Terrible.


StarStarStarStarStar Great Friendly Staff, Very Good Doctor —    (Patient since 2020)

Great Friendly Staff, Very Good Doctor


StarStarStarStarStar The most convenient care center in the Chicago ... —    (Patient since 2020)

The most convenient care center in the Chicago area. Quick check in, short wait, and out you go!


StarNo StarNo StarNo StarNo Star Test results were not sent to me in the time I ... —    (Patient since 2020)

Test results were not sent to me in the time I was told. Had to call it was almost a week reason over site


StarStarStarStarStar Thank you for your dedication  —    (Patient since 2020)

The office and medical staff are professional and very kind despite the constant exposure to potentially sick people for months. My family appreciates their dedication during this health crisis.


StarStarStarStarStar great service fast results, —    (Patient since 2020)

great service fast results,


StarStarStarStarStar Everyone was very nice and professional. I woul... —    (Patient since 2020)

Everyone was very nice and professional. I would use them again!


StarStarStarStarStar My husband and I had a good experience being di... —    (Patient since 2020)

My husband and I had a good experience being diagnosed for Covid 19. The staff was very professional and friendly. After the test was done the doctor came in to talk and answered our questions without rushing us.


StarStarStarNo StarNo Star Great place, friendly staff. They told me they ... —    (Patient since 2020)

Great place, friendly staff. They told me they were going to give me my rapid Covid test results same day but it took me following up with them 3+ times the next day to get my results. Not very rapid especially since they told me they were going to send them that day. Otherwise everything was great. Also my husband most likely has Covid like me but the doctor didn’t want to give him the rapid test so he has to wait a few days for results. Not sure how she came to that conclusion since we have the same health insurance and he had symptoms going into true test. I’m also his wife and just tested positive that same day.


StarStarStarStarStar Dr and nurses were awesome and really took care... —    (Patient since 2020)

Dr and nurses were awesome and really took care of myself and wife as we both tested positive


StarStarStarStarNo Star The Dra she’s so nice friendly ver —    (Patient since 2020)

The Dra she’s so nice friendly very good service


StarStarStarNo StarNo Star Good but not great —    (Patient since 2020)

Long wait despite an appointment. Doctor was very nice and I did get a perscription. Doctor came in at one point without a mask though. Not very thorough evaluation. No one listened to my chest despite a cough and i had to ask the doctor to check my ears.


StarNo StarNo StarNo StarNo Star EXCESSIVE WAIT TIMES —    (Patient since 2020)

I was told the wait time would be 60-90 minutes and that I would be called when I was next in line. They called after 40 minutes (wonderful!) but then I waited over 2.5 hours in the lobby with no reason given. Quit lying to people!


StarStarStarStarStar Efficient, thorough and thoughtful in deliverin... —    (Patient since 2020)

Efficient, thorough and thoughtful in delivering Immediate Care services. Dr was very good.


StarStarStarStarNo Star  —    (Patient since 2020)

Overall the staff/doctors were all kind and considerate. I wish that we didn’t have to wait for an hour, thirty minutes.


StarStarStarStarStar I found the office personnel and the physician ... —    (Patient since 2020)

I found the office personnel and the physician very nice and very knowledgeable.


StarStarStarStarStar Fantastic! —    (Patient since 2020)

Your support staff and to the doctor who helped me with my issue to the pharmacist I saw after my procedure were extremely professional and friendly throughout the whole process. I would definitely return in the future for last minute medical services.


StarStarNo StarNo StarNo Star While you have rapid testing which is the only ... —    (Patient since 2020)

While you have rapid testing which is the only plus in my opinion of this place. The dr walked in with her mask under her nose. When I said please cover your nose her response was I already had Covid. Well so did I but I wear mine the right way. You are a dr for crying out loud. Very upsetting


StarStarStarStarStar The receptionists were amazing, since they were... —    (Patient since 2020)

The receptionists were amazing, since they were swamped with covid calls. They were able to act professionally and stay CALM amidst it all. The nurse I saw was wonderful. She was very caring and thorough. The doctor I saw was helpful, too,


StarStarStarStarStar Test results. —    (Patient since 2020)

I received two prompt phone calls regarding test results, which is appreciated, but no email or written evidence of test results. This seems impossible, but it's true. I requested tem in an email and very much hope to receive these test results soon.


StarStarStarStarStar Very good experience! Staff professional and he... —    (Patient since 2020)

Very good experience! Staff professional and helpful. Office is very clean and we didn’t wait long. Would definitely go back again.


StarStarStarStarStar Great staff and quick service! —    (Patient since 2020)

Great staff and quick service!


StarStarStarStarStar Wonderful service and friendly staff! —    (Patient since 2020)

Wonderful service and friendly staff!


StarStarStarNo StarNo Star  —    (Patient since 2020)

In spite of whats going on the today the cost of a rapid covid test at $250 plus your copay is very steep


StarStarStarStarStar Great service but I felt threatened by other pe... —    (Patient since 2020)

Great service but I felt threatened by other people in the waiting room who were constantly coughing! Chairs were too close together! Not enough room to keep apart!


StarNo StarNo StarNo StarNo Star It took several days for my test results to sho... —    (Patient since 2020)

It took several days for my test results to show in MyChart and I am waiting for a letter from my doctor


StarStarNo StarNo StarNo Star Although everyone was friendly information rega... —    (Patient since 2020)

Although everyone was friendly information regarding test results, how long it would take to get information, etc... was not reviewed in depth. I found I had to call repeatedly to try and track down information after I left.


StarStarNo StarNo StarNo Star  —    (Patient since 2020)

The doctor that saw me spent more time lecturing me about my personal life and marriage choice than she did discussing my health. She was remarkably unprofessional and overstepped personal boundaries numerous times. Thankfully, the nurse who actually performed my covid test was polite and professional. Wish my doctor would have acted in a similar manner.


StarStarStarStarStar Friendly and Efficient —    (Patient since 2020)

The staff was friendly and efficient.


StarStarStarStarStar Met at the counter with very competent personne... —    (Patient since 2020)

Met at the counter with very competent personnel. Medical staff was personable and efficient...doctor was very reassuring to our concerns. Thanks!!


StarStarStarStarStar 2 page medicare treating me with respect and ki... —    (Patient since 2020)

2 page medicare treating me with respect and kindness


StarStarNo StarNo StarNo Star Once i saw the doctor things were great and ver... —    (Patient since 2020)

Once i saw the doctor things were great and very efficient but sharing the waiting room and the waiting list with people waiting for Covid test was not what i expecting. I went online and got a 9:20 appointment but did not get called into the doctor until 11:20


StarStarStarStarStar Very professional and at the same time they all... —    (Patient since 2020)

Very professional and at the same time they all treated us sensitively.


StarStarStarStarStar We were treated very well —    (Patient since 2020)

We were treated very well


StarStarStarStarNo Star Staff was Great - the Dr. Not So Much... —    (Patient since 2020)

The front staff, techs and nurses were all great! Very friendly and helpful. Everyone was wearing their PPE and following Covid guidelines and hand sanitizer at every doorway. Great! The doctor I saw, clearly a disgruntled old man who doesn't seem to care anymore. Walked in to the room to examine me - only wearing a mask. No gloves, no shield, nothing. He didn't wash his hands, didn't introduce himself, and not an explanation for anything he was doing or what was going on with my injury. If this office wasn't the only immediate center open within 20 miles of where I lived I wouldn't have come here.


StarNo StarNo StarNo StarNo Star DO NOT PAY FOR RAPID RESULTS..... —    (Patient since 2020)

A premium was paid for myself and several coworkers for the "rapid results" test. Arrived sometime after 11AM, and make calls at 449 559 and 650PM. Was told at 650PM that the test was in process and that I would be called. While I understand that there is a backlog, the premium paid for the "rapid results" should be refunded. The staff was pleasant and were dealing with several rude patients (we were not in any way rude nor impatient as we were sent by our employer), and I sympathize with them, but then do not take the money for the rapid results.


StarStarStarStarStar  —    (Patient since 2020)

Staff at the front desk were friendly and nice. Nurse was wonderful and kind, and the doctors were knowledgeable and friendly. We did not feel rushed.


StarNo StarNo StarNo StarNo Star I have been to other facilities that did not re... —    (Patient since 2020)

I have been to other facilities that did not require dr visit with covid testing. It took 3 times as long and I had to pay 75$ in a copay.


StarStarStarStarStar My Dr. Was terrific and informative.  —    (Patient since 2020)

My Dr. Was terrific and informative.


StarStarStarStarStar My son and I had to go in at different times f... —    (Patient since 2020)

My son and I shad to go in at different times for Covid testing. The entire staff from registration, screening by a nurse and care by Dr. Zara Mehta were outstanding! My son still talks about Dr. Zara and I love her too. I wouldn’t hesitate to refer anyone to this clinic. Thank you for your services!


StarStarStarStarStar Dr Holterman was amazing. He saw my daughter a... —    (Patient since 2020)

Dr Holterman was amazing. He saw my daughter and immediately knew what the problem was. I really appreciate the clinic being open and him helping to get my daughter feeling better.


StarStarStarStarStar  —    (Patient since 2020)

Very pleased with the care that was provided. The doctors and nurses were very personable.


StarStarStarStarStar Highly Recommend —    (Patient since 2020)

Everyone was very courteous, we were seen in a timely manner and were kept up to date on how long our wait would be. The doctors, nurses, etc. were very professional and caring.


StarStarStarStarStar Fast service —    (Patient since 2020)

Brought my 2.5 year old in and out in 30 minutes. They have a cute room decorated with animals for the kids. It was a good experience.


StarStarStarStarStar  —    (Patient since 2020)

Relaxed and welcoming atmosphere.


StarStarStarStarStar Dr and staff —    (Patient since 2020)

Dr was very though and staff very professinal and nice


StarStarStarStarNo Star I DONT LIVE IN YOUR AREA —    (Patient since 2020)

I DONT LIVE IN YOUR AREA


StarStarStarStarStar Nurse and doctor where very kind and helpful. ... —    (Patient since 2020)

Nurse and doctor where very kind and helpful. Received my results exactly when they told me I would get them, which was same day... Thank you so much Bridget & Dr. Wollenschlager...


StarStarStarStarStar Great service and flexible hours.  —    (Patient since 2020)

Great service and flexible hours.


StarStarStarStarStar Good experience  —    (Patient since 2020)

Went in for a rapid COVID test. Was impressed with professionalism and appointment was quick and efficient


StarStarStarStarStar Was taken care of Promptly, Doctor was caring a... —    (Patient since 2020)

Was taken care of Promptly, Doctor was caring and compassionate! Highly recommend!!!!


StarStarNo StarNo StarNo Star Rudest Doctor Ever —    (Patient since 2020)

I called the office and was speaking to the receptionist. She put me on hold to get some information and another woman picked up the phone and was immediately rude to me. She told(yelled at) me that I had to hang up and call back because “I’m the Dr and I don’t transfer phone calls!” She then hung up. I am a Dr myself, and I can tell you I would never think to treat anyone that way. It was the most unprofessional encounter I have ever experienced.


StarStarStarNo StarNo Star We waited for over 2 hours in the lobby then 1 ... —    (Patient since 2020)

We waited for over 2 hours in the lobby then 1 hour in the room once the nurse was finished with our vitals. There was never a wait time expectation shared with us. they said 1 hour and it was 3


StarStarStarStarStar It was a GREAT experience.  —    (Patient since 2020)

It was a GREAT experience.


StarStarStarStarNo Star The clinic was out of covid swabs first thing i... —    (Patient since 2020)

The clinic was out of covid swabs first thing in the morning which was not very good planning.


StarStarStarStarStar Was very thankful your office was not crowded a... —    (Patient since 2020)

Was very thankful your office was not crowded and I was attened to in a reasonable amount of time. Also tests performed were very extensive


StarStarStarStarStar Very friendly, efficient, caring staff.  —    (Patient since 2020)

Very friendly, efficient, caring staff.


StarStarStarStarStar The staff was absolutely pleasant, professional... —    (Patient since 2020)

The staff was absolutely pleasant, professional and service-oriented!!


StarStarStarStarStar Why are there magazines in the waiting room?? —    (Patient since 2020)

Why are there magazines in the waiting room??


StarNo StarNo StarNo StarNo Star doctor very strange --had mask under her mouth,... —    (Patient since 2020)

doctor very strange --had mask under her mouth, on chin-- WHILE in the room with us for a COVID test... talked about the nurses red hair-- and she "doesn't get it".. she was very unprofessional, and mumbled. could not really understand her.


StarStarStarStarStar  —    (Patient since 2020)

From the minute you enter the clinic the staff is friendly,and very helpful.


StarStarStarNo StarNo Star Very slow - long wait for the doctor after the ... —    (Patient since 2020)

Very slow - long wait for the doctor after the Covid testing was completed.


StarStarNo StarNo StarNo Star Covid Test issues  —    (Patient since 2020)

When going for a Covid test, I was told if I did not have symptoms, it would cost $250 and insurance would not cover it. No other options were presented, so I left. Turns out, that was the information for a rapid test and a normal test could have been taken for no cost with insurance. If this information was presented, I would have stayed and taken a normal test. Please inform patients that need Covid tests that there are 2 options, not just a $250 option.


StarStarStarStarStar Great helpful staff. Friendly and pleasant to w... —    (Patient since 2020)

Great helpful staff. Friendly and pleasant to work with.


StarStarStarNo StarNo Star The staff was friendly. The waiting room was o... —    (Patient since 2019)

The staff was friendly. The waiting room was over crowded. The seats, doors and pens/check in kiosk were not being wiped down. The staff should have offered to allow people who could wait in their car to do so. There should be a separate line for COVID testing.


StarStarStarStarNo Star Overall good experience, the wait time was abou... —    (Patient since 2020)

Overall good experience, the wait time was about 1.5 to 2 hours for walk-ins. Once you get there signing in was easy and quick. It was not too busy and everyone was very nice.


StarNo StarNo StarNo StarNo Star Service is very slow, only one Doctor for about... —    (Patient since 2020)

Service is very slow, only one Doctor for about 30 people so get ready to wait for a long time before they get to you Good luck!!!!


StarStarStarStarNo Star If time is not an issue - excellent care —    (Patient since 2020)

I only say 8 because of the wait. I would tell someone if they have the time, it is a great place to go.


StarStarStarNo StarNo Star Hours are incorrect online. Says open 365 days ... —    (Patient since 2020)

Hours are incorrect online. Says open 365 days 7a-12 m. Went back 3 times before I found them open. 2 other people waiting for same reason. Front desk is super pleasant and keeps everyone informed. Female med tech I encountered really lacked in customer service— arguing w me even when I showed her proof of hours posted. Luckily the gentleman sent in after her was very pleasant. Doctor owned practice, and she goes the extra mile to get it done. Everyone is stressed w covid, I get it. I’m in healthcare too. Did anyone stop to think that I was the only NEGATIVE person in the waiting room full of people WITH SYMPTOMS? I only needed a documented negative test for surgery. I brought it up to the med tech, and she said she can’t move me in front of people that have symptoms!!! CLUELESS. Other than that, I would actually recommend this place if you’re sick. Dr Cindy gets it, and that’s what’s most important. Please update online presence to correct availability.


StarStarStarStarStar Great staff and great doctor!  —    (Patient since 2020)

Great staff and great doctor! They went above and beyond to try to help me!


StarStarStarStarStar Highly recommend !! —    (Patient since 2020)

Friendly, professional staff!! Very clean and organized. Will use them again!


StarStarStarStarStar Good service, did have a wait time. Physician w... —    (Patient since 2020)

Good service, did have a wait time. Physician was thorough and friendly.


StarStarStarStarStar Top notch at every level. —    (Patient since 2020)

From the nurse that checked us in, to the tech that brought us into the doctors office who eventually took our samples, all the way to the doctor at the end of the process, everybody was top notch. They are kind, conversational and friendly.


StarStarStarStarNo Star Everything was great except that the doctor was... —    (Patient since 2020)

Everything was great except that the doctor was in the lobby when we arrived not wearing a mask. And the whole time she was in the exam room she had a surgical mask that didn’t cover her nose. Services were great though.


StarStarStarStarStar Excellent place, Safe staff practices. —    (Patient since 2020)

Excellent place, Safe staff practices.


StarStarStarStarStar Patience and thorough staff.  —    (Patient since 2020)

Patience and thorough staff.


StarStarStarStarStar I have been to DuPage immediate care a few time... —    (Patient since 2020)

I have been to DuPage immediate care a few times, And I must say every time the service is exceptional. I am very confident in the doctors in care with all the nurses and staff. I will definitely recommend them


StarStarStarStarNo Star The wait time was too long. More physicians on ... —    (Patient since 2020)

The wait time was too long. More physicians on site could help.


StarStarStarStarStar Staff was very helpful and cur —    (Patient since 2020)

Staff was very helpful and curious


StarStarStarNo StarNo Star  —    (Patient since 2020)

Honestly, the wait wasn’t that bad for me. However, it seems like the desk clerks are either over worked or tired and it showed when they were speaking to patients. They were a bit rude to some patients, it was very uncomfortable.


StarStarStarStarStar Front desk staff were extremely efficient and p... —    (Patient since 2020)

Front desk staff were extremely efficient and polite. Nurse was very nice. Doctor was very nice. No hassles here whatsoever. I would not hesitate to go back.


StarStarStarStarNo Star DuPage Immediate Care  —    (Patient since 2020)

DuPage Immediate Care was very friendly and attentive. My family felt we were provided excellent health care.


StarStarStarStarNo Star Office was short on staff. I am not clear on my... —    (Patient since 2020)

Office was short on staff. I am not clear on my insurance coverage.


StarStarStarStarStar BEST urgent care facility we have been to EVER ... —    (Patient since 2020)

BEST urgent care facility we have been to EVER (and we have been to several in Missouri, Nebraska and now Illinois)... Efficient, clean and over the top customer service with great bed side manner...the gal at front desk coordinating check in and all, is AMAZING!


StarStarStarStarStar Very clean, patient and professional organizati... —    (Patient since 2020)

Very clean, patient and professional organization. Walk in clinic but 2 hours total COVID test is done results next day


StarStarStarStarStar It was a nice environment and took care of my ... —    (Patient since 2020)

It was a nice environment and took care of my daughter nurses where all respectful and professional I would definitely recommend this place to my family


StarStarStarStarStar THE BEST , SAFEST , FRIENDLIEST CARE ANY WHERE... —    (Patient since 2020)

THE BEST , SAFEST , FRIENDLIEST CARE ANY WHERE I LOVE GOING HERE TO SEE THE DOCTORS THEY ARE THE BEST, THE RECEPTIONIST IS AWESOME. WOULD RECOMMEND THIS PLACE TO ANY ONE THANK YOU SO MUCH


StarStarNo StarNo StarNo Star I do not feel the doctor listened to me and jus... —    (Patient since 2020)

I do not feel the doctor listened to me and just rushed me out. I had to go to the emergency room later that night and the nurses and staff there said they were shocked at how poorly the doctor handled my situation.


StarStarStarNo StarNo Star Doctor did not wear a mask! —    (Patient since 2020)

Everything was great except for the Doctor walking into the waiting room without a mask on, and when I asked him why he wasn't wearing a mask, he responded by saying "because it's in my pocket". Very unprofessional and childish for a grown man who is also a Doctor! This happened at 8:30AM Monday July 27. The low scores are for this one individual and one incident, otherwise everything else was great!


StarStarStarStarStar Dr. Cynthia was so sweet and caring. The whole ... —    (Patient since 2020)

Dr. Cynthia was so sweet and caring. The whole team was nice and accommodating.


StarStarStarStarStar Staff  —    (Patient since 2020)

Staff Was nice and courteous and very attentive


StarNo StarNo StarNo StarNo Star It took 8 days to get my COVID results. They c... —    (Patient since 2020)

It took 8 days to get my COVID results. They changed labs but didn't bother to follow up. I had to call them every day to remind them. They should have retested me rather than waiting but did not communicate at all. I was unable to go to work until I had results.


StarNo StarNo StarNo StarNo Star The staff was friendly. However, we've been wai... —    (Patient since 2019)

The staff was friendly. However, we've been waiting 4 days excluding the weekend for our test results. You, however, had no problem immediately charging our Amex. I hope we will never have to go back there.


StarStarStarStarStar I've had horrible experiences with other immedi... —    (Patient since 2020)

I've had horrible experiences with other immediate cares, so I was nervous about going to this one. OMG. Amazing. All not just one, but all the staff was amazing. Doctors, and the pharmacist were polite, caring and extremely friendly. Thinking about changing this to my primary care! Thank you again for the great experience.


StarStarStarStarStar Very polite and friendly. In and out within 20... —    (Patient since 2020)

Very polite and friendly. In and out within 20 minutes.


StarStarStarStarStar  —    (Patient since 2020)

Dr. Cynthia is the best! Very nice staff as well


StarStarStarNo StarNo Star The treatment was accurate as I am feeling much... —    (Patient since 2020)

The treatment was accurate as I am feeling much better. However I feel that it took way too long for the services I received. I was checked in, got x-rays, a shot, blood and urine sample and prescription took 31/2 hours. From shortly after 10 am til after 1:30.


StarStarStarStarStar The doctor was amazing. The wait was too long ... —    (Patient since 2020)

The doctor was amazing. The wait was too long - we had a 10am appointment and it took 2 hours to see the doctor.


StarStarStarStarStar Absolutely 5 stars! I’ll definitely recommend... —    (Patient since 2020)

Absolutely 5 stars! I’ll definitely recommend to friends and family.


StarStarStarStarStar Hello . I was referred this place by a co-worke... —    (Patient since 2020)

Hello . I was referred this place by a co-worker of mines . I have nothing but great things to say & praise for the Dupage Immediate Care Staff. Professional , Prompt & great expertise .The staff makes you feel comfortable & everything I asked was explained in detail.


StarStarStarStarStar The doctor I saw, Dr. Cynthia, was very kind to... —    (Patient since 2020)

The doctor I saw, Dr. Cynthia, was very kind to me. She listened, explained, and answered all my questions. If you're looking for a mature gentle kind professional doctor, she's the one!


StarStarStarStarStar The staff was outstanding  —    (Patient since 2020)

The staff was outstanding


StarStarStarStarStar Staff was very professional and helpful. —    (Patient since 2020)

Staff was very professional and helpful.


StarStarStarStarStar love this place! —    (Patient since 2020)

i feel like everyone who works here cares about you and they all do there job very well!


StarStarStarStarStar Our nurse was so amazing! She made us feel at e... —    (Patient since 2020)

Our nurse was so amazing! She made us feel at ease and was super friendly. Front desk was handling a million things at once and doing a great job. Doctor was fantastic quick and to the point. Overall such a great experience. Even the pharmacist on-site was great. Our rx was ready in 5 minutes. She explained everything. Thank you for everything.


StarStarStarStarStar Selena/ injured left arm —    (Patient since 2020)

Prompt, Efficient and friendly service


StarStarStarStarStar I walked in. they took me irght away the fellow... —    (Patient since 2020)

I walked in. they took me irght away the fellow performing the test and taking the vitals was very good and helpful. the Dr. was wonderful.


StarStarStarStarStar Doctor/Nurses/TechsReceptionist —    (Patient since 2020)

Doctor-in Charge/Nurses/Technicians/Receptionist were all knowledgeable/polite & kind/caring/& professional! They gave wonderful care to me. Also, They are very truly dedicated, working SAT night! Thank you, ALL, @ DuPage Immediate care!!!


StarStarStarStarStar Doctor was very caring. Staff very friendly. V... —    (Patient since 2020)

Doctor was very caring. Staff very friendly. Very good care.


StarStarStarStarStar Excellent Service! An amazing Doctor and Team!  —    (Patient since 2020)

Excellent Service! I highly recommend DuPage Immediate Care. The Doctor and the Entire Team are amazing! Professional, Knowledgeable, Friendly and Compassionate. I highly, highly recommend them. Thank You DuPage Immediate Care! Sherry Berkeley, IL.


StarStarStarStarStar This was my second time coming here and I love ... —    (Patient since 2020)

This was my second time coming here and I love have friendly and welcoming the staff is. I live in Bronzeville Chicago and I do mind taking the drive. I’ve came both times as a walk in and was seen super fast! Thanks guys.


StarStarStarStarStar Amazing staff and fast service! Thank you so mu... —    (Patient since 2020)

Amazing staff and fast service! Thank you so much


StarStarStarNo StarNo Star Great Staff, but long wait times —    (Patient since 2020)

The doctors here are amazing. The only downside is the extremely long wait times both in the waiting room and the exam room.


StarStarStarStarStar Excellent service! Would definitely recommend —    (Patient since 2020)

Excellent service! Would definitely recommend


StarStarStarStarStar I am over the top impressed with this place. —    (Patient since 2020)

I am over-the-top impressed with this place. I didn’t have much of a wait. Everyone I interacted with was friendly and caring. I really appreciated the time the doctor took to listen and talk with me. He opened my eyes to a problem I’ve been dealing with for years (hormonal headaches). I left there with a feeling of hope and I am so grateful that my Google search led me to this place. Thank you again to everyone there for providing such a great experience for me in my time of distress. Special thanks to the nurse who took my vitals (I’m sorry I don’t remember your name). She was truly my savior that night!


StarStarStarStarStar The service is great. Its very clean and everyo... —    (Patient since 2020)

The service is great. Its very clean and everyone is very professional.


StarStarStarStarNo Star I was very disappointed at the service yesterda... —    (Patient since 2020)

I was very disappointed at the service yesterday. The doctor on staff was very un professional, she came in the room no mask, and chewing with some kind of gum or something. I was very nervous because of her un concern. I wouldn’t go there again because of that.


StarStarStarStarStar Comforting atmosphere —    (Patient since 2020)

Everyone was very calm and heartfelt and made me feel comfortable, welcome, and safe.


StarStarStarStarStar Fast service and diagnostic for complaint. —    (Patient since 2020)

Fast service and diagnostic for complaint.


StarStarStarStarStar Received great care. —    (Patient since 2020)

Younglady answering phone went above and beyond when she called me back to answer questions for me. When I arrived she helped me get situated and was constantly helpful and professional. Med Tech was amazing. She did everything and was helpful. Talk about an asset. Dr was helpful and so was orthatist.


StarStarStarStarStar Outstanding care from all personnel- very kind ... —    (Patient since 2019)

Outstanding care from all personnel- very kind and helpful


StarStarStarNo StarNo Star The Visit Was Adequate. —    (Patient since 2020)

My visit was decent, if not spectacular. I attempted to be congenial with the staff and they chose not to reciprocate. The wait was longer than I would have liked. I was administered a shot which I found to be discomfiting after which I received a COVID-19 swab test that was performed with such vehemence I thought it might hemorrhage my brain. Still waiting on the results. No follow-up summary or post-visit notes to speak of. When no follow-up is given there are serious integrity issues in my opinion. I've had my fill of sketchy medical procedures & medical professionals of dubious repute. One of the prescribed medications was not covered, the other was NOT helpful at all, so I disposed of it. I was informed that I would receive communication on the "prior authorization" request that my pharmacy submitted with your doctor. Still waiting on it.


StarStarStarStarStar Good, quick, efficient service with helpful doc... —    (Patient since 2019)

Good, quick, efficient service with helpful doctors.


StarStarStarStarStar This is my second occasion to use the facility ... —    (Patient since 2020)

This is my second occasion to use the facility and a third occasion is the next couple weeks away. This facility is clean, modern and uses the most current equipment. The staff is delightful, very knowledgeable and I felt all the confidence in the world being in their hands.


StarStarStarStarStar Prob my favorite immediate care place —    (Patient since 2020)

Got in and out in no time, lack of insurance wasn't an issue nor was it extremely expensive, friendly staff, what more could you want?


StarStarStarStarStar The doctor and staff were very good, Profession... —    (Patient since 2020)

The doctor and staff were very good, Professionally and Compassionate.


StarStarStarNo StarNo Star Expect to wait. I waited over 3 hours.  —    (Patient since 2020)

Expect to wait. I waited over 3 hours.


StarNo StarNo StarNo StarNo Star Basically didn’t believe my claim of a cyst on ... —    (Patient since 2020)

Basically didn’t believe my claim of a cyst on my back after palpating for 2 seconds and telling my it was my bone. Basically stated I was stupid in a nicer mannor. I have a background in the medical field, talked on the phone with a physician, and got checked by a two nurses who both said it was there. I don’t appreciate being taken as someone with no knowledge. Guess the corona virus makes everything else not important and it’s apparently okay to not take a patient seriously. Also, everyone there was poorly mannered and not professional except the nurse with the red hair there who even checked up on my after the doctor left because it was apparent he was rude and misjudged me. I will not be coming to this location again.


StarNo StarNo StarNo StarNo Star I wish I could give negative stars!! They acce... —    (Patient since 2019)

I wish I could give negative stars!! They accepted me as an emergency patient to rack up the xrays and office visits costs and admit they did not have anything to stabilize my broken ankle. They asked me to buy their crutches for 50 dollars so I can leave and drive myself home without a cast or a splint on a right ankle leg fracture that happened while on the job at work! I had to call the paramedics from the urgent care facility after begging for ice and advil and suffer in severe pain for 3 hours to be transported to Elmhurst Hosptital Emergency and get pain medication, orthopedic surgeon referrals, crutches, and a cast/splint. Don't go here!!!!!!! Go straight to the Emergency room. Avoid that place at all costs!


StarNo StarNo StarNo StarNo Star I was one of only 3 people waiting and i got th... —    (Patient since 2020)

I was one of only 3 people waiting and i got there as soon as the center opened. It took 2.5 hours for me to be seen.


StarStarStarStarStar Great staff all around —    (Patient since 2019)

Staff even during stressful times like these are professional yet friendly.


StarStarStarStarStar Awesome staff and Awesome services. —    (Patient since 2020)

Awesome staff and Awesome services.


StarStarStarStarStar Clean facility. Professional and compassionate ... —    (Patient since 2020)

Clean facility. Professional and compassionate doctor (Cynthia) and staff.


StarStarStarStarStar great experience! —    (Patient since 2020)

this place was absolutely great. everyone was so nice and made it very painless. went for my daughter because i believed she had strep. with new patient, test and prescription we were in and out in under and hour! extremely clean. will definitely be my go-to for emergencies!


StarStarStarStarStar I have been to this facility numerous times. I ... —    (Patient since 2019)

I have been to this facility numerous times. I trust the cure very much. The service is always well . Doctors are excellent


StarStarStarStarStar Great experience! —    (Patient since 2020)

I was feeling extremely sick when I entered your facility. I was registered and seen in an expedited time frame. The nurse as well as the doctor were both very thorough and kind. I was given an antibiotic injection for the first time since I was a child, for bronchitis which got me on the road to recovery much faster and back to work ! It's my first time at this practice and intend to return.


StarStarStarStarStar Easy to get an appointment. Staff was very plea... —    (Patient since 2020)

Easy to get an appointment. Staff was very pleasant and I felt much better leaving.


StarStarStarStarStar Substitute teacher got guidance on return to work —    (Patient since 2020)

The doctor who attended to me was pleasant and efficient. I was glad to be in and out as I am in the process of moving, and was happy to nip my illness in the bud.


StarStarStarStarStar Thank you for everything Y —    (Patient since 2019)

Thank you for everything You are the best


StarStarNo StarNo StarNo Star Make an Appointment  —    (Patient since 2020)

I wouldn’t recommend if you’re a walk-in, which I thought immediate care facilities were for. After a night of vomiting and not sleeping, I waited for over an hour and a half on the waiting room couch to be seen by a pleasant doctor who tested me for the flu - my main complaints were a sore throat and vomiting. They tested me for the flu and said ok, and I was dismissed. I had to go to another immediate care later on in the day as my symptoms didn’t improve, and sure enough, that facility was shocked I wasn’t already tested for Strep. My result? Strep. If you’re in the area, I’d recommend heading over to Dupage Immediate Care in Lombard. They were great and thoroughly looked me over and found out what was wrong and prescribed the correct medications.


StarStarStarStarStar Fast Friendly Service, and a staff that seemed ... —    (Patient since 2020)

Fast Friendly Service, and a staff that seemed to care about my wellbeing.


StarStarStarStarStar Friendly Staff —    (Patient since 2020)

I must say that your staff was very kind and helpful to my wife and I on our first visit here. Both of us appreciate your concern for our health and well being.


StarStarStarStarStar Fast service, friendly and  —    (Patient since 2020)

Fast service, friendly and Thorough


StarStarStarStarStar Ai was so very happy with the care I received a... —    (Patient since 2020)

Ai was so very happy with the care I received at Urgent Care. Doctor was wonderful and was so relieved that the pharmacy was right on sight to fill my prescriptions.I am so very appreciative to this Urgent Care so close to my home.


StarStarStarStarStar Every one was very polite and nice and very pro... —    (Patient since 2020)

Every one was very polite and nice and very professional. My son had a great experience


StarStarStarStarStar The staff, nurses and doctor were so courteous!!! —    (Patient since 2020)

The staff, nurses and doctor were so courteous and compassionate! Great team of folks! I kept telling them they were so nice! Great pharmacist as well!


StarStarStarStarStar Amazing people! —    (Patient since 2020)

I came by for a knee injury that has been persisting for almost 2 weeks. The check in process was effortless and the wait time was minimal for a Saturday night. The nurses/doctors were also extremely kind & patient with me. I had to get crutches and one of the nurses gave me a little tutorial which was super sweet and helpful! Thanks everyone!!!


StarNo StarNo StarNo StarNo Star Way too long of a wait.  —    (Patient since 2020)

I waited for an hour and a half and then had to leave which was fine because I didn't have an appt. So I made an appt for later in the day and when I came back ended up waiting for over an hour past my appt time.


StarStarStarStarStar Wait was a little while due to there only being... —    (Patient since 2020)

Wait was a little while due to there only being one doctor. Doctor was very nice and professional though, not quite sure his name but it was a male. Great staff, friendly.


StarStarStarStarStar Great people and great servide —    (Patient since 2020)

Great people and great servide


StarNo StarNo StarNo StarNo Star walk-in on a monday mid-morning, had to wait fo... —    (Patient since 2020)

walk-in on a monday mid-morning, had to wait for 90 min to be seen, and then it took another hour of waiting in the room for the doctor’s diagnosis. all in all, it should not take 2.5 hrs for an “immediate care” center to diagnose and prescribe for strep and the flu. unacceptable.


StarStarStarStarStar I was very sick and everyone went out of there ... —    (Patient since 2020)

I was very sick and everyone went out of there way to help me.


StarStarStarStarNo Star Please try to be wary that when you have an app... —    (Patient since 2020)

Please try to be wary that when you have an appointment scheduled, especially early in the morning there should not be long delays. My appointment was at 10am, I was also told that you all weren't busy on the weekends. I got in the room about 10:20, ok not terrible. Then the doctor didn't come in until 11. When I asked if they would be arriving soon I was told they "are with another patient", ok that's a given however, why are they in another appointment when my appointment was at 10am? Shouldn't they be ready to go once the nurse is finished taking my information?


StarStarNo StarNo StarNo Star The doctors were abrupt, careless, didn’t put g... —    (Patient since 2020)

The doctors were abrupt, careless, didn’t put gloves on until I had to remind them, and very short with their explanations.


StarStarStarStarStar I got in immediately. The office and exam rooms... —    (Patient since 2020)

I got in immediately. The office and exam rooms very clean. Excellent staff and Dr.


StarStarStarStarNo Star It’s close , nice people and facility. But the ... —    (Patient since 2020)

It’s close , nice people and facility. But the wait time was quite a bit longer than estimated.


StarStarStarStarStar A good choice —    (Patient since 2020)

A good choice I needed to see a doctor right away for complications, a sick visit was granted right away and the issues addressed (and resolved, as later turned out)


StarStarStarStarStar LOVE THESE PLACE FROM RECEPTIONIST TO THE NURSE... —    (Patient since 2020)

LOVE THESE PLACE FROM RECEPTIONIST TO THE NURSE TO THE DOCTOR CLASS ACT. FOUND MY NEW DOCTOR. THANK YOU


StarNo StarNo StarNo StarNo Star The doctor that saw me was very rude and was be... —    (Patient since 2019)

The doctor that saw me was very rude and was being sarcastic. I told him I was having check pain, minor cough, and had a swollen right supraclavicular lymph node. To treat the swollen lymph node I told him I took Allegra because it has antihistamines. As soon as I said that his reaction was very rude, insulting and he was showing sarcasm. He told me "who takes Allegra for swelling?. That is only taken for allergy and does not help with inflammation". I responded saying that it contains antihistamines which reduces inflammation, which is why I took it. Then he kept joking about me taking Allegra and began to argue with me. Additionally, his knowledge of lymph nodes was limited, as he said there are no lymph nodes around the collar bone area and if there are it has nothing to do with upper respiratory infections. Any how I asked him what I should do about the pain in my chest and he recommended taking Tylenol calling my pain muscular. Not once did he recommend a strep test or chest xray. He did not even check my breathing with a stethoscope until the very end of his checkup which also felt rushed. When I asked him what we need to do, he asked me the question and I recommended a strep test. Overall this was my worst experience with a doctor who lacks empathy and appears to lack basic medical knowledge and ethical practice.


StarStarNo StarNo StarNo Star Service was good but both visits were 3 hours. ... —    (Patient since 2020)

Service was good but both visits were 3 hours. Way too long of a wait


StarStarStarStarStar Everyone was very welcoming and accommodating. ... —    (Patient since 2020)

Everyone was very welcoming and accommodating. They were very busy the night we went but did not prevent them from giving good care.


StarStarStarStarStar The on call doctor was very good! Everyone wa... —    (Patient since 2020)

The on call doctor was very good! Everyone was super nice and empathetic to my pain. Scratched my Cornea, and the did what the could to help keep the light to a minimum as light so badly


StarStarStarStarStar  —    (Patient since 2020)

Every one of the staff was very nice and also extremely helpful.


StarStarStarStarStar Excellent staff and service.  —    (Patient since 2020)

Excellent staff and service.


StarStarStarStarStar The staff is the reason I will come back!!! —    (Patient since 2020)

The staff is the reason I will come back!!!


StarNo StarNo StarNo StarNo Star The doctor appeared totally clueless as to why ... —    (Patient since 2020)

The doctor appeared totally clueless as to why I was there. He gave my conflicting advice on follow-ups, asked me the same questions multiple times, clearly had not read any of the notes the intake nurse took, and generally seemed completely incompetent. Overall a terrible experience.


StarNo StarNo StarNo StarNo Star Just another money hungry greedy place —    (Patient since 2019)

Sadly I used to love this place but I'm starting to realize all you care about is money. I keep getting misdiagnosed. No one listens to what I'm saying. Also a complete lack of privacy. It seems to be the place for students and retirees. Constant attitude from the front desk about copays they "must collect" when out of pocket is already met. And we will be supposedly be reimbursed but you dont. And might I please just add how disgusting the restroom is in the front! We should not have to walk out to the lobby area out the doors to do a urine sample especially in a filthy bathroom.


StarStarStarStarStar Very friendly, clean and professional atmospher... —    (Patient since 2020)

Very friendly, clean and professional atmosphere


StarStarNo StarNo StarNo Star The biggest issue I had was I have no insurance... —    (Patient since 2020)

The biggest issue I had was I have no insurance and I'm not sure if that's why the Dr was so cold to me. She seemed like because I can't do test I'm a waste of time.


StarStarStarStarNo Star Friendly staff, clean waiting room with snacks.... —    (Patient since 2020)

Friendly staff, clean waiting room with snacks. We had to wait a while, but that's to be expected at urgent care.


StarStarStarStarStar this clinic is the best they treated me and sug... —    (Patient since 2020)

this clinic is the best they treated me and suggested other treatments options I highly recommend DuPage Immediate care


StarStarStarStarStar I had a wonderful experience.  —    (Patient since 2020)

I had a wonderful experience.


StarStarStarStarStar Fried alert! —    (Patient since 2020)

Staff did not value the privacy of the patients. They appeared to be Hungry for my money.


StarStarStarStarStar First time to the facility. Being a healthcare ... —    (Patient since 2019)

First time to the facility. Being a healthcare worker I was pleased with the overall experience. It was quite busy over a holiday weekend, but staff did their best to keep wait times reasonable despite same


StarStarStarStarStar  —    (Patient since 2019)

Everyone was incredibly considerate and knew their job. They could not have helped me enough.


StarStarStarNo StarNo Star Got there at 8:10am right after it opened. 4 pe... —    (Patient since 2019)

Got there at 8:10am right after it opened. 4 people In Waiting room. Had to wait almost 2 hours to see someone. That’s just a crazy long wait for not a very busy room.


StarNo StarNo StarNo StarNo Star The physician on duty was not reassuring and I ... —    (Patient since 2019)

The physician on duty was not reassuring and I wasted my time and money.


StarStarStarStarStar Clean, hospitable place with a warm reception t... —    (Patient since 2019)

Clean, hospitable place with a warm reception that was inviting and cozy. The free drinks was the icing on the cake.


StarStarStarStarStar I was seen by a doctor in reasonable good time ... —    (Patient since 2019)

I was seen by a doctor in reasonable good time even though it was Christmas eve at 10:30 PM. The attending nurse was very pleasant and seemed to know her stuff. Dr. Fonseca was through, identified the problem quickly and ordered a nebulizer treatment immediately. After the treatment I felt much better. He also prescribed medication and explained everything every step of the way. We were out of there in an hour. An emergency room visit would have taken all night.


StarStarStarNo StarNo Star Felt very rushed didn’t get a diagnosis just wa... —    (Patient since 2019)

Felt very rushed didn’t get a diagnosis just was told I was getting an antibiotic


StarStarStarStarStar See Dr. Bayola! —    (Patient since 2019)

Dr. Romeo Bayola is the best. I had been to 3 doctors and a dentist for pain in my face, and no one could give me a diagnosis. Dr. Bayola listened to my symptoms and did not even have to examine me to tell me that I had trigeminal neuralgia. He prescribed a medication that has taken away all my pain. I am so grateful!


StarStarStarStarStar 2 visits in 4 days —    (Patient since 2019)

Ive had 2 visits in 4 days. Both trips were great in terms of ease of getting in and getting diagnosed.


StarStarStarStarStar There was a wait but nothing you wouldn’t see a... —    (Patient since 2019)

There was a wait but nothing you wouldn’t see at your own Dr’s office. Always get great care here. Love the Dr I saw.


StarStarStarStarStar Got me out quickly with the prescriptions I nee... —    (Patient since 2019)

Got me out quickly with the prescriptions I needed.


StarStarStarStarStar Overall everything went well during my visit to... —    (Patient since 2019)

Overall everything went well during my visit to DuPage Immediate Care. The doctor was able to resolve my health problem.


StarStarStarStarNo Star Recommended for Your Urgent Care Needs —    (Patient since 2019)

Had to go to DuPage Immediate Care late weeknight to have my 6 yr. old son looked at. He had a fever for a few days and wanted to get a Dr, to look at him. We just ran in right before they were closing at 11:30 pm, staff was friendly and we were seen immediately. From our short visit, the facility looked very clean and there were snacks, drinks and a small kids play area. I would recommended for your urgent care needs, instead of going to the ER - they are open late, which is nice.


StarStarStarStarStar Excellent help for my son's injured foot —    (Patient since 2019)

Everyone at DuPage Immediate Care was helpful, kind and professional. I submitted an online appointment request late one evening and received a call late the next morning to set up the appointment. I was able to explain my son's injury and the person understood and set up the appointment for that evening (my request). We arrived at our appointment time and were in and out within 1 hour, including x-rays. The lobby and exam rooms were clean, comfortable and welcoming. I will definitely return and recommend!


StarStarStarStarStar I was plesently surprised by how clean, poliet,... —    (Patient since 2019)

I was pleasantly surprised by how clean, poliet, friendly and knowledgeable everyone was! I will definitely be using them for ALL of my urgent care needs!!! (Mom of 5 kids)


StarStarStarStarStar Attention was fast, and all employees were very... —    (Patient since 2019)

Attention was fast, and all employees were very kind and efficient. Condition and treatment were very well explained by doctor


StarStarStarStarStar Everyone was very friendly and responsive. —    (Patient since 2019)

Everyone was very friendly and responsive.


StarStarStarStarStar They truly care —    (Patient since 2019)

Everyone at the Elmhurst office is friendly. The nurses and doctors really care about my children. They talk with my children and ask them the questions, instead of talking about them to me.


StarStarStarStarStar Wow! I have been to plenty of immediate cares i... —    (Patient since 2019)

Wow! I have been to plenty of immediate cares in my day, but this one was without a doubt THE best! The admissions clerk was absolutely on top of everything! Also, super nice and helpful! We were in and out from start to finish within an hour!


StarNo StarNo StarNo StarNo Star Doctor who does not know how to treat very comm... —    (Patient since 2019)

Doctor who does not know how to treat very common symptoms. ... thanks to that I had extra week ... means 7 days ... left in pain ... very sad ... undereducated... for sure ...


StarStarStarStarStar Glad I went here than the Emergency Room —    (Patient since 2019)

Glad I went here than the Emergency Room


StarStarStarStarStar Excellent service from intake to Physician.  —    (Patient since 2019)

Excellent service from intake to Physician.


StarNo StarNo StarNo StarNo Star Dr refusedTo see me before he even knew my his... —    (Patient since 2019)

Dr refused To see me before he even knew my history judged me based on my medication alone


StarStarStarStarStar Great service upon arrival. Wait time was very ... —    (Patient since 2019)

Great service upon arrival. Wait time was very reasonable.


StarStarStarStarNo Star The staff was nice and friendly but the wait ti... —    (Patient since 2019)

The staff was nice and friendly but the wait time with a sick toddler was disappointing.


StarStarStarStarStar The doctors are so nice. The always give us goo... —    (Patient since 2019)

The doctors are so nice. The always give us good effective medicine.


StarStarStarStarStar It is amazing to be able to go to the doctor an... —    (Patient since 2019)

It is amazing to be able to go to the doctor and feel you are in capable, caring hands. I came in due to an injury to my hand and the doctors and staff immediately examined me and took x-rays. This office is extremely professional and make patients feel valued. Definitely recommend!


StarStarStarStarStar Doctors and staff were extremely knowledgeable,... —    (Patient since 2019)

Doctors and staff were extremely knowledgeable, professional, and friendly! Excellent customer service!


StarNo StarNo StarNo StarNo Star You misdiagnosed a UTI on my 7 year old daughte... —    (Patient since 2019)

You misdiagnosed a UTI on my 7 year old daughter, gave her antibiotics and now she has strep throat. You also did not call in the prescription even though you said you did. Not a great job


StarStarStarStarStar Excellent care and lovely people to work with. —    (Patient since 2019)

Excellent care and lovely people to work with.


StarStarStarStarStar Excellent Staff —    (Patient since 2019)

Excellent Staff, treated you like a long term patient even on your first visit.


StarStarStarStarStar Very clean and everyone was friendly. —    (Patient since 2019)

Very clean and everyone was friendly.


StarStarStarStarStar I don't have insurance. I had some health issue... —    (Patient since 2019)

I don't have insurance. I had some health issue so my company required doctors note. I called few places to ask about the cost of the visit. It turns out that it was the most affordable place. Even CVS was more expensive $139 per visit. The visit was smooth, and quick. All stuff working there was super friendly, and very helpful. It was one of the best experience in medical place.


StarStarStarStarStar The staff (receptionist, nurse and Dr) were ext... —    (Patient since 2019)

The staff (receptionist, nurse and Dr) were extremely compassionate from the moment I walked in to the facility until the time I left. Exactly what I needed during my visit.


StarStarStarStarStar Very helpful great staff and great doctor —    (Patient since 2019)

Very helpful great staff and great doctor


StarStarStarStarStar Finally Felt Listened To. —    (Patient since 2019)

I’ve been having some pretty serious pain in my lower abdominal area, mostly last related. Due to this being mostly lady related, it’s been really hard to find someone who was willing to hear me out about my horrible pain and not just write me off. Here, I felt listened to and steps are being made so I can finally get answers and hopefully be pain free in the near future.


StarStarStarStarStar Everyone was so considerate and helpful. Despit... —    (Patient since 2019)

Everyone was so considerate and helpful. Despite being very sick, I felt welcome at the office and was taken care of immediately. The doctor addressed my symptoms and came up with a treatment plan immediately, which allowed me to go the pharmacy much sooner. I feel very grateful for their care. I will be returning to this office again, it is such a valuable resource for a family to have.


StarStarStarStarNo Star We brought our son here when he was stung in hi... —    (Patient since 2019)

We brought our son here when he was stung in his ear by a bee just a few blocks away. The staff was quick about checking to be sure he wasn’t having an allergic reaction and the room was perfect for a kid. Lots of distractions on the wall very kid friendly so he felt happy and comfortable instead of scared. Great experience!


StarStarStarStarStar We never knew this place existed. Very professi... —    (Patient since 2019)

We never knew this place existed. Very professional staff and pleasant to deal with. Was seen in a timely manner. Will definitely make this our immediate care center. They even offer you beverages.


StarStarStarStarStar Great hours. Very friendly. Terrific job. Th... —    (Patient since 2019)

Great hours. Very friendly. Terrific job. They communicated well and were very accommodating.


StarStarStarStarStar Awesome service and great staff made being sick... —    (Patient since 2019)

Awesome service and great staff made being sick an alright experience.


StarStarStarNo StarNo Star Had to wait over an hour to see a doctor. When ... —    (Patient since 2019)

Had to wait over an hour to see a doctor. When I finally did he was older and very scattered in his thoughts, he needs to retire. Then when he was finished I was dismissed but I had to ask for paperwork.


StarStarStarStarStar Clean facility with quick service. I went in on... —    (Patient since 2019)

Clean facility with quick service. I went in on a Sunday night with a painful ear infection. I was out in less than 30 mins, prescription in hand. I had some out of pocket cost since they didn’t accept my insurance but it was much less than an emergency room visit (my only other option at that day/time).


StarStarStarStarStar What a comfortable welcoming professional envir... —    (Patient since 2019)

What a comfortable welcoming professional environment doctors are fantastic I recommend this facility to everyone


StarStarStarNo StarNo Star The front desk staff and nurses were great. We ... —    (Patient since 2019)

The front desk staff and nurses were great. We were seen promptly and they were all personable and offered snacks, drinks, etc. I did not care for the doctor that saw us. He was good with my daughter, but was rude to me and did not explain things to me. When I asked a question he scolded me for asking.


StarStarNo StarNo StarNo Star I made an appointment and the wait time was sti... —    (Patient since 2019)

I made an appointment and the wait time was still at least a half hour.


StarStarStarStarStar Omg! Best Urgent care ever!  —    (Patient since 2019)

I went here because I was feeling really sick at work. It was great service from the front desk to the Physician. Thank Roseline and Dr.Kazmi. And the Nurse.


StarStarStarStarStar I love this place, the stuff is really nice - t... —    (Patient since 2019)

I love this place, the stuff is really nice - they have snacks and juice boxes for the kids - they are really clean, bathrooms plus exam rooms stay cleans also & every time we go they call us less then 30-45 mins to are room and the doctor come quick.


StarStarStarStarStar Great experience! I only had to wait about 10 m... —    (Patient since 2019)

Great experience! I only had to wait about 10 minutes. Everyone was kind and the space was clean. The only reason it wasn't a 10/10 is that I didn't receive any written instructions about medication or how to treat my sprained ankle.


StarNo StarNo StarNo StarNo Star Don’t waste your time —    (Patient since 2019)

The facility was clean and the front desk was nice. But they had to charge me my co-pay twice because they didn’t charge me the right amount the first time. There was only 3 people in front of me and yet I waited nearly 2 hour before I was even looked at. The doctor did not seem to care what I had to say. My finger is dislocated but all they checked for was a break. After nearly 3 hours there (and being late to work on top of that) all I was told was my finger was bruised and given an ice pack and told to rest it. My knuckle protrudes from my hand like Mt Everest compared to the other knuckles now and I can’t move my finger up or down, but sure; it’s just bruised. Not a great experience.


StarStarStarStarStar Excellent Care... —    (Patient since 2019)

I arrived in Oak Brook on August 28th from Los Angeles. During my flight, a red, itchy rash broke out on my face. After we checked into the Hilton Hotel in Oak Brook, we inquired as to the closest Urgent Care Facility and were directed to the DuPage Immediate Care. The doctor who saw me, prescribed steroid medication and directed me to the nearby Walgreen's Drug Store


StarStarStarStarStar Very good service, and very fast. —    (Patient since 2019)

Very good service, and very fast.


StarStarStarStarStar Everyone is super friendly and the doctors know... —    (Patient since 2019)

Everyone is super friendly and the doctors know what they're doing and listen to people.


StarStarStarStarStar  —    (Patient since 2019)

Brining a 2 year old to the doctor isn’t easy. The staff was so kind and comforting to both of us.


StarStarStarStarStar By far the best experience with urgent care fac... —    (Patient since 2019)

By far the best experience with urgent care facilities; availability until midnight is unmatchable to many in the area.


StarStarStarStarStar Doctor was great —    (Patient since 2019)

The doctor was great. He was patient, informative and very professional. Would recommend him and the center to anypne needing urgent care in the near future.


StarStarStarStarStar Great welcome —    (Patient since 2019)

The receptionist was extremely pleasant and helpful


StarStarStarStarStar Love the way we were greeted wen we walked in, ... —    (Patient since 2019)

Love the way we were greeted wen we walked in, the courtesy from the receptionist was great as well and very friendly


StarNo StarNo StarNo StarNo Star  —    (Patient since 2019)

the receptionist or the lady at the front desk was very nice and very professional the doctor that we saw was cordial but. Was not thorough with his physical exam for his Sports physical.


StarStarStarStarStar All Staff —    (Patient since 2019)

I’ve always been treated very well by all staff from the reception to the nurse to the doctor and the pharmacy, also. Treatment and care are excellent.


StarStarStarStarStar DuPage Immediate Care is amazing! —    (Patient since 2019)

DuPage Immediate Care was a welcomed surprise when I was faced with a scary medical situation on a Friday night at 9:30pm. It is very comforting to know we have such an amazing, professional medical facility available 24/7, 8a to midnight right in our neighborhood!


StarStarStarStarStar Saw a physician within 5 minutes. .. —    (Patient since 2019)

No wait, was taken to see a doctor right away. He listened, made a diagnosis and prescribed a medicine in which I was able to pick up 5 minutes later at the Immediate Care Pharmacy, located in the same building.


StarStarStarStarStar Excellent alternative to hospital ER for many prob —    (Patient since 2019)

Effective and efficient service for low to intermediate acuity issues. Very friendly and professional staff.


StarStarStarStarStar Great Experience  —    (Patient since 2019)

We came here due to an injury that needed immediate attention. The injury occurred after hours and our only other option was an emergency room visit. This place, Doctors, Nurses and Aides were the best. They did a great job treating an injury that required stitches and getting us on the road to recovery. Can't recommend them enough.


StarStarStarStarStar Thank God for immediate care and dr shanahan he... —    (Patient since 0001)

Thank God for immediate care and dr shanahan he accurately diagnosed a rash on my hands as contact dermatitis and accurately prescribed treatment and is going going gone praise the Lord


StarStarStarStarNo Star Recommend for urgent care! —    (Patient since 0001)

Very friendly service! Super clean with cute decor and they have a Starbucks coffee bar, juices, water, and snacks available which is nice if you have to wait a little long. As for the medical treatment...the nurse was super sweet and really took the time to get thorough info..and the doc was good too..a little rushy but overall good experience! And they are open until 12AM on a Saturday!!


StarStarStarStarStar The place was great! We got there very late and... —    (Patient since 0001)

The place was great! We got there very late and they took such great care of my seven-year-old. The nurse and a doctor really put her at ease and the kids will definitely made it easier for her to be there.


StarStarStarStarStar Every staff there was amazing. From the people ... —    (Patient since 0001)

Every staff there was amazing. From the people at the desk, to the medical assistant, and the doctor. I would definitely recommend. That was the best doctor I’ve had and made me feel very comfortable instead of being nervous. He was so friendly and cracked many jokes to comfort me. I would come back here anytime.


StarStarStarNo StarNo Star The location was amazing and the staff were ver... —    (Patient since 0001)

The location was amazing and the staff were very friendly just a little confused on how they said my son had a fracture but we got a second opinion at the actual hospital in Elmhurst and nothing was wrong just pulled a muscle.


StarStarStarStarStar Fast service, everyone was very nice. Awesome h... —    (Patient since 2019)

Fast service, everyone was very nice. Awesome having the pharma on site too!


StarStarStarStarStar Everyone was very pleasant, it was very clean, ... —    (Patient since 2019)

Everyone was very pleasant, it was very clean, the wait time was not long, and very happy they were open until 12a.


StarStarStarStarStar All the employees were great! Very helpful and ... —    (Patient since 2019)

All the employees were great! Very helpful and down to earth


StarStarStarStarStar The staff was friendly, kind, direct, and infor... —    (Patient since 2019)

The staff was friendly, kind, direct, and informative. Public Health is a necessity, and this clinic made sure I was taken care of, helped, and assisted quickly and fully. Thank you to all that work there!


StarStarStarStarStar Very satisfied  —    (Patient since 2019)

Excellent staff, excellent care. Totally recommend.


StarStarStarStarStar Wonderful service! —    (Patient since 2019)

We were visiting from Florida when I had a gout attack on my right toe after surgery! Short wait time! Doctors were very thorough! Toe is much better😃


StarStarStarStarStar Very friendly super clean fast service! Complim... —    (Patient since 0001)

Very friendly super clean fast service! Complimentary juices water Starbucks coffee and snacks it was great! The young lady that checked me in was so sweet so was the MA I'll definitely go back if needed!


StarStarStarStarNo Star Good service but took forever for the doctor to... —    (Patient since 2019)

Good service but took forever for the doctor to actually come in the room. With kids it could be a nightmare.


StarNo StarNo StarNo StarNo Star Displayed psychical signs of infection that was... —    (Patient since 2019)

Displayed psychical signs of infection that wasn't fully treated. Purpling under skin, swollen lymph nodes, and experiencing sensitivity of infection in lower region. Explained situation to physician, complied to do blood work, and asked to be treated with a shot of penicillin or doxycycline for further treatment while waiting for levels test. The glorified male nurse must’ve forgotten he works at an urgent care down the street from a motel 6 in DuPage IL. His attitude was shit, and when it became apparent I wasn’t uneducated he quickly let his ego get ahead of himself and left me in the room, unattended, untreated, unseen, and a royal waste of my time and $30. Especially to go right down the road, for confirmation, and treatment. This business should assess the the “ physicians” they’re employing and their ability to treat patients that aren’t complete morons. Sad. But the office staff was lovely.


StarStarStarStarStar Excellent service and good atmosphere.  —    (Patient since 2020)

Excellent service and good atmosphere.


StarStarStarStarStar Excellent service and atmosphere.  —    (Patient since 0001)

Excellent service and atmosphere.


StarStarStarStarStar The wait wasn't too long and the service receiv... —    (Patient since 2019)

The wait wasn't too long and the service received from arrival to departure was excellent! All staff were professional, courteous, and caring to what brought me in, what was bothering me, and setting me on the right path to getting better. I also really like the fact that they have an onsite pharmacy and I only waited for a couple of mins and my prescription was ready. I didnt have to worry about going to Walgreens/CVS and waiting in extremely long lines to pick up my prescription or told to come back because it wasnt ready yet.


StarStarStarStarStar This was a very smooth experience. My son was s... —    (Patient since 2019)

This was a very smooth experience. My son was sick &they are open late night. The service and the care was exceptional


StarStarStarStarStar Friendly, courteous, fast service, pharmacy on ... —    (Patient since 2020)

Friendly, courteous, fast service, pharmacy on the site. Just an all around great experience.


StarStarStarStarStar Got right in for treatment. Dr. was excellent... —    (Patient since 0001)

Got right in for treatment. Dr. was excellent and took care of my problem.


StarStarStarStarStar I am happy, The Doctor and staff were so good. —    (Patient since 2020)

I am happy, The Doctor and staff were so good.


StarStarStarStarStar The receptionist was extremely kind and welcomi... —    (Patient since 0001)

The receptionist was extremely kind and welcoming. The nurses were outstanding. Had both of our children in for an illness and the nurses treated my children with kindness. We loved the decor and the animal tools the Doctor users the Doctor was very good with the children too.


StarStarStarStarStar Great service and fast as well —    (Patient since 0001)

Great service and fast as well


StarStarStarStarStar Excellent! —    (Patient since 2019)

Fast, professional, and kind service! I would go here again in a heartbeat!


StarStarStarStarStar Great experience overall! Everyone was friendl... —    (Patient since 2019)

Great experience overall! Everyone was friendly, professional and courteous. Building, waiting area and personnel were top-notch. Dr. Kazmi was thorough and thoughtful and very knowledgeable. Great physician and staff.


StarStarStarStarNo Star Great people and facility —    (Patient since 2019)

Receptionist was thorough, helpful, informative, and knowledgeable. Triage personnel was friendly and professional. The doctor was very efficient. The office was clean and offered reading materials as well as free snacks and beverages. Exam rooms were clean and tidy.


StarStarStarStarStar Staff is excellent, and there was no wait time ... —    (Patient since 0001)

Staff is excellent, and there was no wait time to be helped and only a few minutes wait to see the doctor.


StarNo StarNo StarNo StarNo Star Ignorant doctor —    (Patient since 0001)

Front desk staff and nurse were amazing. However, my experience with the doctor himself was awful, which is the primary reason I'd never return. He clearly didn't read or bother to digest any of the nurse's notes, which meant I had to answer several questions all over again. He told me he sees I'm not allergic to any medication, which is false and not what I told the nurse. He prescribed me medication and told me to take it every 4-6 hours, then out loud made the assumption "you don't work right?" Um no, I do work full time. At which pt he tells me not to take that medication during the day cuz it causes drowiness. R u kidding! Even if I indeed didn't work, he knew I have 2 small kids, so even for a SAHM, drowsiness is not smart!


StarStarStarStarStar Fantastic Facility! —    (Patient since 0001)

Fantastic staff!!! Very nice and caring.


StarNo StarNo StarNo StarNo Star Very unprofessional. Didn’t know how to take an... —    (Patient since 0001)

Very unprofessional. Didn’t know how to take an X-ray. Asked me to pull down my pants with no privacy. Didn’t cover my upper body when taking the X-ray for my lower back. Wanted to give me IV medication but no pill form was offered. Once I declined the IV meds they left them sitting on the table with needles and iV startup pack which I could have swiped and left with. Very strange office set up and over powering electronic ad boards.


StarStarStarStarStar Impeccable Immediate Care! The staff was very f... —    (Patient since 0001)

Impeccable Immediate Care! The staff was very friendly and welcoming, fast service and wonderful doctor. The location is super clean and the staff go above to explain everything. The doctor was very nice and explained everything to us and did not rush us. I would HIGHLY recommend.


StarStarStarStarStar Great staff, very convenient pharmacy, able to ... —    (Patient since 0001)

Great staff, very convenient pharmacy, able to take care of you with minimal to no wait!


StarStarStarStarStar  —    (Patient since 0001)

This is the best urgent care I have ever been to! Everyone was very professional and friendly!


StarNo StarNo StarNo StarNo Star Terrible Visit —    (Patient since 0001)

I was in pain - was made to wait 20 min. Reception person seemed cold and indifferent. The dr I saw diagnosed me incorrectly.


StarStarStarStarStar You guys are awesome! Nobody was open being it ... —    (Patient since 0001)

You guys are awesome! Nobody was open being it was Memorial Day and you guys took me in with minimal wait time! You're truly miracle workers! I cannot thank your entire staff enough!


StarStarStarStarStar Very polite employees, very friendly enviroment... —    (Patient since 2019)

Very polite employees, very friendly environment.


StarStarStarStarStar Lights in the exam room goes off every 5sec. Si... —    (Patient since 0001)

Lights in the exam room goes off every 5sec. Sitting in the exam room and the lights goes off unsure what was happening. Phlebotomist teach unskilled (unable to handle difficult blood draw). The 1st blood draw unsuccessful requested another tech. The 2nd blood draw after 3 stickers still unsuccessful. Decided to leave and go to DuPage Medical Group.


StarStarNo StarNo StarNo Star Doctor didn’t listen well and kept trying to pr... —    (Patient since 0001)

Doctor didn’t listen well and kept trying to prescribe me medication before checking.


StarStarStarStarStar I’m happy with the service here. It was my firs... —    (Patient since 0001)

I’m happy with the service here. It was my first time at an immediate care location. I will likely return if needed.


StarStarStarStarStar Great Service —    (Patient since 2019)

I received prompt service; all staff were engaging and caring. Communication was concise and clear. Great service


StarStarStarStarStar Fast service very friendly and ProfessionalCar... —    (Patient since 0001)

Fast service very friendly and Professional Care The on Doctor on duty was carrying and very Professional The staff great


StarStarStarStarNo Star Staff was very friendly and it was very clean a... —    (Patient since 0001)

Staff was very friendly and it was very clean and smelled great in there. I was right in the office at 8 am and they were still getting things together but they welcomed me in with open arms


StarStarStarStarStar Very impressed with facility, staff, and physician —    (Patient since 0001)

Very impressed with appearance of facility, friendliness and professionalism of staff and attending physician care and consideration.


StarStarStarStarStar Thank you!  —    (Patient since 0001)

Everyone was very friendly and worked hard at figuring out what was wrong and doing what they could to help.


StarStarStarStarStar Dr. Kazmi is a very good doctor. I trust his me... —    (Patient since 2019)

Dr. Kazmi is a very good doctor. I trust his medical knowledge and he has excellent bedside manner. The office is very modern looking and comfortable on the inside, with complimentary tea/coffee offered and even a phone charging station.


StarStarStarStarStar It was a great place to visit when you are feel... —    (Patient since 0001)

It was a great place to visit when you are feeling sick. Staff was awesome and very supportive. Doctor was great.


StarStarStarStarStar I walking in to the site with injury for a moto... —    (Patient since 2020)

I walking in to the site with injury for a motorcycle accident and they was so quick and through with all the steps and paperwork and the nurses are helpful and really professional also. The doctor also knows his stuff too. Got better help than my old doctors. they really care for you! I will always make it my job to always go up there for any future medical problems I have!


StarStarStarStarStar I had a great visit, everyone was very helpful ... —    (Patient since 2019)

I had a great visit, everyone was very helpful and very quick to get you in and out.


StarStarStarStarStar i was so impressed with and grateful to everyon... —    (Patient since 0001)

i was so impressed with and grateful to everyone at DuPage Immediate Care after my recent visit. I was greeted and checked in by Rosalee, who was so kind and reassuring. She helped me with my insurance questions, quickly and professionally registered me and even kept me updated on wait times. My nurse and tthe physician were very respectful and caring, listening to my concerns and answering all my questions. The office, exam room and bathroom were very clean and tidy. On the way out Rosalee made sure I had everything I needed, even checking to see if I had a pharmacy I used or needed a recommendation. From start to finish I couldn’t have been happier...and now much healthier! Thank you all and please know, you made a difference. Thank you!


StarStarStarStarStar Highly recommend  —    (Patient since 0001)

Great service! Receptionist was very helpful and updated us with current wait time, insurance, etc. Nurse was excellent and even got my young son’s blood draw on the first attempt. Dr followed up with me the following day regarding results and treatment. I was very impressed!


StarStarStarNo StarNo Star I didn't like the fact I have to get another pr... —    (Patient since 0001)

I didn't like the fact I have to get another prescription from the same doctor who saw me and if Dr isn't available?


StarStarStarStarStar Mae Sample,Rn.BSN —    (Patient since 2019)

The care was excellent,The staff was professional from the receptionist, nurse and the doctor.Thank you


StarStarStarStarStar All staff from receptionist, medical assistant ... —    (Patient since 0001)

All staff from receptionist, medical assistant and doctor were professional, friendly and ver y helpful. Wonderful!


StarStarStarStarStar I was overall impressed with my first visit the... —    (Patient since 0001)

I was overall impressed with my first visit there. Everyone was professional and polite. I really liked the doctor I saw and the pharmacy on site was exceptionally helpful !!!


StarStarStarStarStar Wonderful and helpful staff —    (Patient since 0001)

Wonderful and helpful staff


StarStarStarStarStar Great service liked the doctor . —    (Patient since 2020)

Great service liked the doctor .


StarStarStarStarStar I've gone to this facility on several occasions... —    (Patient since 2019)

I've gone to this facility on several occasions and the care and medical treatment I received was great. Very professional staff.


StarStarStarStarStar I had to come in towards the end of the night a... —    (Patient since 0001)

I had to come in towards the end of the night and everyone was very friendly and courteous even after a long day.


StarStarStarStarStar The clinic and its employees were professional,... —    (Patient since 2020)

The clinic and its employees were professional, efficient and very courteous. I would highly recommended the clinic to family and friends.


StarStarStarStarStar Both my husband and I had foot surgery here and... —    (Patient since 0001)

Both my husband and I had foot surgery here and everyone was so nice and great doctor and environment!


StarStarStarStarStar The staff was very friendly. I was seen immedia... —    (Patient since 0001)

The staff was very friendly. I was seen immediately and Doctor Romeo was incredibly wonderful, knowledgeable and put me at ease right away. I told them I didn't know about this facility but would recommend to all that I know!!!


StarStarStarStarStar Very happy with their quickness to get me in an... —    (Patient since 0001)

Very happy with their quickness to get me in and see a doctor. I needed stitches and only waited a few minutes to get in. The Dr and team were very responsive and professional. Couldn't be happier with my decision to go here for medical attention.


StarStarStarStarStar Would definitely go again —    (Patient since 0001)

Service was quick, diagnoses was fast and doctor answered all my concerns. They really were urgent care, especially when it's your kiddos.


StarStarStarStarStar The doctor who tended to me was welcoming, list... —    (Patient since 0001)

The doctor who tended to me was welcoming, listened, and clearly explained me condition.


StarStarStarStarStar Good Services  —    (Patient since 0001)

The receptionist and doctors were very kind and professional. Great Services!


StarStarStarStarStar Love it here. They are very attentive - and tak... —    (Patient since 2019)

Love it here. They are very attentive - and take action. I will be going here from now on. Spotless place/educated and professional staff /Friendly!


StarStarStarStarStar Extremely pleasant experience from the moment w... —    (Patient since 2019)

Extremely pleasant experience from the moment we stepped in! I’ve never felt more comfortable or more at ease in a doctors office. My son was seen right away, diagnosed and out the door within 40 minutes. Front desk staff and doctors were beyond super knowledgeable and kind.


StarStarStarStarStar Super nice friendly staff always feel welcomed!... —    (Patient since 2020)

Super nice friendly staff always feel welcomed! My 3 year old isn’t scare of doctors because of them! Highly recommend them!


StarStarStarStarStar Good Service —    (Patient since 2020)

I've always gotten good care at Dupage Immediate Care. They are fast, friendly and professional. There is a pharmacy in the building making filling prescriptions very convenient.


StarStarStarStarStar Great service —    (Patient since 0001)

Everyone was very nice and professional. They got me in immediately.


StarStarStarStarStar It was a very clean office, very friendly staff... —    (Patient since 2020)

It was a very clean office, very friendly staff, I was seen and treated very quickly


StarStarStarStarStar Was very pleased with the care I received. I wo... —    (Patient since 0001)

Was very pleased with the care I received. I would recomend DuPage Immediate Care


StarStarStarStarStar Insurance. —    (Patient since 0001)

My only disappointment is that they do not accept Blue Cross Blue A HMO. Big bummer for me and my family.


StarStarStarStarStar No wait time  —    (Patient since 0001)

Th staff was great. The office is clean. They are very good with kids.


StarNo StarNo StarNo StarNo Star Terrible. Second time I have taken my son there... —    (Patient since 0001)

Terrible. Second time I have taken my son there and the doctor could care less it seems. No thorough at all, misdiagnosed my son with strep, he was not even 2. Just brought him there again, because it was the only place open. My son would not show his throat. If they would have used the tongue depressor to look, they would have seen a throat full of strep. Instead they have him a super low dose of antibiotics saying it was upper respiratory infection. So mad and the doctor is AWFUL.


StarStarStarStarStar Very professional and courteous staff was very ... —    (Patient since 2020)

Very professional and courteous staff was very friendly and the doctor was great as well.


StarStarStarStarStar First Visit. —    (Patient since 0001)

This was my first visit to Du Page Immediate Care. My medical situation was identified and the doctor treated me accordingly. High marks for him and the rest of the staff. I am relatively new to the area and it is comforting to know that this facility is available to me when I need immediate care and cannot get to my physician.


StarStarStarStarStar Nurse stop at urgent care  —    (Patient since 0001)

This was my first time at urgent care ever and I was really happy with my experience. Olivia the MA was very attentive and cared about me while making similarities between us as a common ground. Dr. Romeo was very sweet and thoughtful. I’ll wouldn’t hesitate to come back!


StarStarStarStarStar It was my first time coming in. Everyone was fr... —    (Patient since 0001)

It was my first time coming in. Everyone was friendly from walking in. The nurse was great as well. Very caring and patient.


StarStarStarStarStar I felt comfortable here.  —    (Patient since 2019)

I felt comfortable here.


StarStarNo StarNo StarNo Star . I have never been treated with such disrespect —    (Patient since 0001)

There is not enough space to explain how I was treated at your facility if you're really interested you can give me a call at 70 8 6 92 4897


StarStarStarStarStar They are really professional, quick, friendly, ... —    (Patient since 0001)

They are really professional, quick, friendly, price affordable, and understanding with questions.


StarStarStarStarStar Amazing care —    (Patient since 0001)

I received an amazing care. Doctor was very knowledgeable and the stuff was extremely caring. The doctor run strep throat test on me and when it came back positive prescribed me an antibiotic making sure that it will be safe for my 11 weeks baby.


StarStarStarStarStar From the receptionist and the medical assistant... —    (Patient since 0001)

From the receptionist and the medical assistant, to the doctor and pharmacist, everyone was kind and professional. I was treated quickly and with the utmost care. I was very impressed with my experience there!


StarStarStarStarStar The nurse and receptionist on duty were PHENOME... —    (Patient since 0001)

The nurse and receptionist on duty were PHENOMENAL. The patient volume grew rapidly shortly after I checked in and kept growing. There was only one nurse on the schedule and she did a wonderful job keeping things moving. And the receptionist did an outstanding job assisting the nurse to the best of her abilities. IM ABSOLUTELY DISAPPOINTED with the Dr that was on shift and how she treated the two girls and me as the patient. She- the dr- made some very disrespectful comments that clearly upset the staff and rubbed me the wrong way. And then she just left. I occupied a room for over an hour longer than needed because she left without discussing my X-ray results with me; leaving the dr who came in to cover her confused and pick up her slack. So 5 stars and fantastic review to the receptionist, the nurse and the male dr- And 0 stars to the female dr


StarStarStarStarStar Amazing! Everyone was so nice and sweet! —    (Patient since 0001)

Amazing! Everyone was so nice and sweet!


StarStarStarStarStar  —    (Patient since 2019)

Quick, clean and professional medical environment.


StarStarStarStarStar Great service and onsite pharmacy —    (Patient since 0001)

Great service and onsite pharmacy


StarStarStarStarNo Star Quick and curtious service. —    (Patient since 0001)

Quick and courteous service.


StarStarStarStarStar Excellent service and staff. They really helped... —    (Patient since 0001)

Excellent service and staff. They really helped us.


StarStarStarStarStar Ingrown Toenail 12/11/2018 —    (Patient since 2020)

Recently, I had an ingrown toenail removed at this location, technically, I had two, one on each side of the toe, and while it was a more painful experience to go through, the doctor was VERY kind, VERY understanding, and overall, very professional. Recently, I had to change insurance companies, and because of this, it was my first visit to this location, and anytime someone has to go to a new location for a stressful procedure like an ingrown toenail removal, it can be a rather trepidatious experience. However, your facility and staff were extremely kind & professional. Thanks again for what could have been a very painful, unpleasant experience and making it somewhat more palatable.


StarStarStarStarStar Great quality service in a timely fashion.  —    (Patient since 0001)

Great quality service in a timely fashion.


StarStarStarStarStar Friendly front desk staff, very clean tidy offi... —    (Patient since 0001)

Friendly front desk staff, very clean tidy office, hardly any wait at all, very attentive knowledgable nurses and doctors. Pharmacy in house is a huge perk. Highly recommend.


StarNo StarNo StarNo StarNo Star I wish the price didn't change, you guys are be... —    (Patient since 0001)

I wish the price didn't change, you guys are becoming expensive just like these other clinics charging $125, $150, and $260 just for a visit. Some people still cant even afford that, it was nice paying the $75/$80 just for a visit and then you just take it away and didn't even send a letter out letting us know. Didn't advise us of these changes and when you get there your surprised cause the price changed and were given no notice


StarNo StarNo StarNo StarNo Star Excessively long wait and when I finally got to... —    (Patient since 0001)

Excessively long wait and when I finally got to see the doctor after waiting for 2 hours he was focusing on anything but what I tell him was wrong. Didn't feel comfortable with the doctor could hear him examining other patients who came in after me, and demanded a refund and left


StarStarStarStarStar dr was very helpful and did an excellent job... —    (Patient since 2020)

dr was very helpful and did an excellent job


StarStarStarNo StarNo Star Had a hard time communicating to the nurse. Wa... —    (Patient since 2020)

Had a hard time communicating to the nurse. Wait was over an hour.


StarStarStarStarStar Great Experience —    (Patient since 0001)

I had a very good experience here! The staff were very friendly and helpful! Olivia was so kind and patient with me. It was blizzarding outside when we left and the lady who was at the front desk got a shovel and cleared us a path all the way to our car. The extra effort was really appreciated!


StarStarStarStarNo Star Staff was very friendly and made us very comfor... —    (Patient since 0001)

Staff was very friendly and made us very comfortable..we loved the service here


StarStarStarStarStar highly recommend  —    (Patient since 0001)

So nice , heard what I had to say, no wait, professional and thorough


StarStarStarStarStar the receptionist and the nurse and the doctor... —    (Patient since 0001)

the receptionist and the nurse and the doctor was excellent.


StarStarNo StarNo StarNo Star No knowledge about BP meds and fluids —    (Patient since 0001)

When an anxious person comes into the office and is immediately scolded by the doctor for their blood pressure (caused by the anxiety), this really doesn't help to have a good experience. IV fluids increase blood volume and therefore blood pressure (I was told the opposite by the tech) and I felt like I had to take clonidine offered to me to get the doctor to stop scolding me. Also, clonidine does not work in 5 minutes. It takes 30-45 minutes for the pill to begin to take effect and yet they were reassessing my blood pressure in less than 5 minutes expecting it to be completely effective. No one listened when I said I have an anxiety disorder and they instead said "Oh god" when they reassessed my BP and saw it went up after they were panicking about it.


StarStarStarStarStar  —    (Patient since 0001)

That is how I found your urgent care facility. Unable to get an appointment with my dr and need to get relief from ear jaw pain.


StarStarStarStarStar I was very impressed with the everyone I had th... —    (Patient since 2019)

I was very impressed with the everyone I had the pleasure to meet. The Dr did take care of my severe pain.


StarStarStarStarStar Amazing Service. Friendly and knowledgeable Doc... —    (Patient since 0001)

Amazing Service. Friendly and knowledgeable Doctors. Impeccable receptionist AND waiting room. I absolutely LOVE Julia the best pharmacists EVER!!


StarStarStarStarStar Polite staff, great service, very clean, very p... —    (Patient since 2019)

Polite staff, great service, very clean, very professional. Explained everything clearly and meticously.


StarStarStarStarStar Great Staff  —    (Patient since 0001)

I was extremely impressed by the friendliness, professionalism, and knowledge of the staff. They worked quickly to resolve my issues, and they were thorough. I was very pleased with my experience and would highly recommend them to anyone. They are open late and have a pharmacy nearby.


StarStarStarStarStar The Doctor was straight forward, easy to commun... —    (Patient since 0001)

The Doctor was straight forward, easy to communicate with. NO BEATING AROUND THE BUSH! This was very refreshing. I needed a pain killer for a badly infected tooth. I asked for enough to get .e through the night. The next morning I saw the Dentist. He made the night bearable. THANK YOU!!!!


StarStarStarStarStar Dr. Bayola was wonderful, very thorough! Also h... —    (Patient since 2019)

Dr. Bayola was wonderful, very thorough! Also he was very personable, a doctor with compassion!


StarStarStarStarStar I have a special needs sister and all the staff... —    (Patient since 0001)

I have a special needs sister and all the staff were very kind and patient.


StarStarStarStarStar Friendly and professional. Quick wait time. —    (Patient since 0001)

Friendly and professional. Quick wait time.


StarStarStarStarStar My 1st time visiting DuPage Medical was the bes... —    (Patient since 2020)

My 1st time visiting DuPage Medical was the best experience I had in a long time the staff and doctors was very friendly.


StarStarStarStarNo Star The facility was very clean, staff was very fri... —    (Patient since 0001)

The facility was very clean, staff was very friendly, and we were seen and treated promptly.


StarStarStarStarStar I walked in and the facility was spotless. It h... —    (Patient since 0001)

I walked in and the facility was spotless. It had a very clean and pleasant smell. The receptionist was so nice and welcoming as was the pharmacist. Who thoroughly explained my meds and how to take. The doctor had a great brad side manner and didn’t not rush. The facility had a very impressive coffee service area and a fridge with water for the patients. I don’t live around this facility I just happened to be in the area for work. But, 35 minutes is not that far to travel for this kind of service. The most important thing, I feel 98% better. Thank you DuPage Immediate Care!!!!


StarStarStarStarStar  —    (Patient since 0001)

Great service & professionalism.


StarStarStarStarStar Great place. Friendly staff. Place was clean —    (Patient since 0001)

Great place. Friendly staff. Place was clean


StarStarStarStarNo Star The staff was very friendly and helpful. One ge... —    (Patient since 2019)

The staff was very friendly and helpful. One gentleman seemed a little unsure of himself but perhaps he was new. Everyone has to learn sometime! Overall I was happy with the friendly, speedy service. I do not like that the bathroom is in the foyer, however. its odd to walk out the door, into the cold, to step into the restroom. The bathroom had also not been cleaned for a while. it was sanitary, but wrappers on the floor and sink and paper towels overflowing from the garbage can. It wasn't horrible but it needed a little attention.


StarStarStarStarStar Came there in intolerable pain and no answers ,... —    (Patient since 2020)

Came there in intolerable pain and no answers , left there with a plan ! Excellent from front desk , Nurse , manager , and doc too w/ bedside manners which is rare these days . Thank you DuPage urgent care !


StarStarStarStarStar Loved the environment and staff. Very efficient... —    (Patient since 0001)

Loved the environment and staff. Very efficient and great customer service. Highly recommended.


StarStarStarStarStar Customer Service was EXCELLENT! The doctor and... —    (Patient since 0001)

Customer Service was EXCELLENT! The doctor and his helper (I didnt get her name) but they made me feel very comfortable! They were very helpful!


StarStarStarStarStar I went in for testing - I’d been run down and w... —    (Patient since 0001)

I went in for testing - I’d been run down and wanted clearance before my international travel. I tested + for flu and strep by quick test and then I fainted only to be sent to ER because x2 EKG machines weren’t working. I was later tested at hospital and all tests were negative flu and strep???? My daughter also had following testing she tested positive for flu at your clinic and then later discovered she too was negative for flu? I’m very alarmed at the false positive testing and no working EKG. The staff was friendly enough but please look into the validity of your tests


StarStarStarStarStar Was really impressed with the quick, efficient ... —    (Patient since 0001)

Was really impressed with the quick, efficient appointment.


StarStarStarStarStar Very caring and friendly staff and was able to ... —    (Patient since 0001)

Very caring and friendly staff and was able to get an appointment the same day i called and the price was affordable.. just an overall pleasant experience !


StarStarStarStarStar The entire staff helped to ensure I was relieve... —    (Patient since 2020)

The entire staff helped to ensure I was relieved of pain as quickly as possible. From the receptionist to the doctor, I was met with great care.


StarStarStarNo StarNo Star 1st visit with dr. Kazmi was great. He was thor... —    (Patient since 0001)

1st visit with dr. Kazmi was great. He was thorough and took good history. He was also quick to come in the room. Didnt rush me thru the visit either. 2nd visit was not impressive. Wait time was too long and the dr and the MA seemed to be chatting for quite a bit of time. Dr came off a little judgemental in rx refill. I get it, for him to be concerned with benzo refills. But i think he should work on first finding out the reason for the visit and which med refill and how its working..and then have a discussion on what should be refilled. I did not even want a refill on benzo but the dr just came off a little nervous. I am glad he doesnt just refill benzos left an right but i think presentation could have been better. Wait time on 2nd visit seemed too much esp since i had a migraine at the time.


StarStarStarStarStar Great Urgent Care Clinic —    (Patient since 0001)

Everything went really well. Very clean clinic. Quick service. The only complaint I have is the fact that you ask for the social security number when it is not necessary and goes against the privacy laws. I'm a victim of Identity Theft by social security number. So I refuse to give my SS# out. There is a law on this and a client does not have to give the number to any medical clinics.


StarStarNo StarNo StarNo Star This is the 2nd time I've been here and have go... —    (Patient since 0001)

This is the 2nd time I've been here and have gotten subadequate care. I think it is a more expensive antibiotic prescription place than anything else. I specifically asked if this location would provide cortisone shots over the phone and was told yes 2x. I arrive and instead get a lecture about how I could lose weight to help my joints (I'm 6', 200 lbs and have lost 180 pounds). Despite repeatedly saying I didn't want a narcotics prescription because it doesn't help my issue that's what I left with. I've gone before and have gotten fuzzy xrays, as did my husband on a separate occasion.


StarStarStarStarStar