DuPage Immediate Care

Star Star Star Star No Star 1314 Reviews

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Reviews

StarStarStarStarStar I scheduled online prior to arrival and had a s... — 

I scheduled online prior to arrival and had a short wait. I saw Dr. Mark, again, who is very personable and knowledgeable.


StarStarStarStarStar  — 

I love this immediate care! The doctor was amazing and so helpful! She was caring and did everything to help my son. I highly recommend Du Page Immediate Care


StarStarStarNo StarNo Star Doctor was friendly, but having trouble followi... — 

Doctor was friendly, but having trouble following up and receiving after visit care information. Would not come back.


StarStarStarStarStar Great people awesome service, very very helpful... — 

Great people awesome service, very very helpful people. highly recommended


StarStarStarStarStar Good care and support from Dr.Cynthia — 

Good care and support from Dr.Cynthia


StarStarStarStarNo Star Great service, doctor very professional and kno... — 

Great service, doctor very professional and knowledgeable


StarNo StarNo StarNo StarNo Star I was the first person to arrive. I needed a c... — 

I was the first person to arrive. I needed a chest x-ray. Instead I was charged a $40.00 co-pay. To see and be examined by a Doctor that never examined me. I was asked where to send my prescription. Again I was there for a simply chest x-Ray. I have been to other Urgicare x-rays were as soon as the room became free. It wasn’t final after the Doctor saw my order he immediately sent ma for an x-Ray. That was after waiting for the machine to warm up. I wanted over 1hour. Simply unacceptable.


StarStarStarStarStar Very friendly, prompt service Very clean facili... — 

Very friendly, prompt service Very clean facility


StarStarStarStarStar Walking into the facility first time in my life... — 

Walking into the facility first time in my life and I like what I saw it very nice and organized


StarStarStarStarNo Star Staff is very helpful as well as doctor listen ... — 

Staff is very helpful as well as doctor listen very simpathically and guide me ,it relife me, I am great full to all of you.


StarStarStarStarStar Wonderful Experience with my 4 year old  — 

Every person we saw was great, from the sweet young girl at the reception desk, to the first doctor, the second one and then the sweet woman who gave my daughter stickers and suckers. Great experience!


StarStarStarStarStar Doctor Cynthia and staff are amazing. Thank yo... — 

Doctor Cynthia and staff are amazing. Thank you.


StarStarStarStarStar They were excellent. Dr Cynthia is the best! Nu... — 

They were excellent. Dr Cynthia is the best! Nurse Heba was so kind and patient and i am so thankful that they were there that day. Thank you


StarNo StarNo StarNo StarNo Star Son had strep throat. They sent him antibiotics... — 

Son had strep throat. They sent him antibiotics without knowing/asking/recording his weight. The antibiotics dose changes based on weight. Not the first time they have sent the wrong dose of medicine. We won’t be returning.


StarStarStarStarStar clean, professional, welcoming space — 

clean, professional, welcoming space


StarStarStarStarStar Great urgent care center. — 

This was my 3rd time here. I'm happy to have found this office. And the staff is outstanding, professional and polite. Dr.Wollenschlaeger was so helpful and kind. She answered my questions and listened to me. Thank you.


StarNo StarNo StarNo StarNo Star Very slow moving. Doctor told us she was giving... — 

Very slow moving. Doctor told us she was giving us an antibiotic and ear drops for my daughter. Well when we got to Walgreens we got the antibiotic, but no ear drops and then a steroid and fungal cream. Never mentioned that. No paperwork was given.


StarStarStarStarStar The physician, Cynthia was absolutely phenomena... — 

The physician, Cynthia was absolutely phenomenal. My overall experience was great! I don’t remember everyone’s names, but the lady who worked in the front was amazing. The two nurses were amazing and the tech was amazing as well. Highly recommend this community care. 10/10


StarStarStarStarStar The Dr. Holder man was great. Didn’t have to w... — 

The Dr. Holder man was great. Didn’t have to wait very long.


StarStarStarStarStar I was seen quickly and the doctor went out of h... — 

I was seen quickly and the doctor went out of his way to try to help me.


StarStarStarStarStar The Dr that has seen me there a few times is am... — 

The Dr that has seen me there a few times is amazing always right on and caring and gotten to the issue right away. Except this time my breathing is not getting better


StarStarStarStarStar The facility is very clean. The personnel is ve... — 

The facility is very clean. The personnel is very professional and polite. I always feel comfortable coming here. Keep up the good work.


StarStarStarStarStar The service that we received was wonder — 

The service that we received was wonderful


StarStarStarStarStar Everyone was WONDERFUL! The women who checked m... — 

Everyone was WONDERFUL! The women who checked me in were friendly, caring and super helpful. So was the gentleman that checked my vitals. And the care I received was top notch! I definitely trust them to take care of me.


StarNo StarNo StarNo StarNo Star Very unlikely to recommend. was prescribed medi... — 

Very unlikely to recommend. was prescribed medication that was not safe to take while breastfeeding. Made it very clear that I needed a medication safe for breastfeeding. Did my own research on prescription and had to get medication changed.


StarStarStarStarStar Good clinic  — 

Was great service and fast. Me and husband like coming to this clinic. Front desk always nice nurses and doctors always making sure we are good.


StarStarStarStarStar Great staff, an excellent doctor. So grateful I... — 

Great staff, an excellent doctor. So grateful I got great medical attention.


StarStarStarStarStar  — 

everyone at this facility is always great to deal with


StarStarStarStarStar Professional & kno — 

Professional & knowledge


StarStarStarStarStar Best service nice people help full — 

Best service nice people help full


StarStarStarStarStar I was very impressed by this clinic. They took... — 

I was very impressed by this clinic. They took my concerns seriously, and were respectful of my medical history in determining how best to prescribe care. I was seen quickly, and felt very respected and felt that my voice was heard in treating my illness. I would definitely recommend this location! The staff is kind and caring and the service was very fast.


StarStarStarStarStar Short waiting period. Doctor very supportive. ... — 

Short waiting period. Doctor very supportive.


StarStarStarStarStar Dr was awesome. Thorough.  — 

Dr was awesome. Thorough.


StarStarStarStarStar Staff was very nice and was easy to find the bu... — 

Staff was very nice and was easy to find the building


StarStarStarStarStar Staff very courtesy, knowledgeable. Gave good r... — 

Staff very courtesy, knowledgeable. Gave good recommendations for treatment. Didn't have to wait long to be seen. Everyone was very professional.


StarStarStarStarStar Convenient location and online registration spe... — 

Convenient location and online registration speeds check in process. Had to wait a bit for others ahead of us but doctor was warm, friendly and informative.


StarStarStarStarNo Star This visit was extremely quick and easy, but th... — 

This visit was extremely quick and easy, but this and other visits kinda give you the feel of a pop up facility vs Loyola's next door


StarStarStarStarNo Star Good hospital, I just wait a little bit.  — 

Good hospital, I just wait a little bit.


StarNo StarNo StarNo StarNo Star Horrible Experience Will Never Return  — 

Debra at the front desk who handled my case was incredibly rude and condescending during my visit. She spoke with me as if I was a child and I did not feel listened to when I said I would like to see a doctor because I was in pain, she invalidated me by asking if I was really feeling that and to warrant an appointment and not just get a lab test, she seems annoyed by my request. After waiting for over a hour and thirty minutes she came in to provide snacks and water I raised my hand to speak to her to let her know I had to leave as I had received an unexpected call. When I politely let her know that I would be giving up my appointment she was unprofessional enough to cackle and stifle her laughter in my face unable to conceal her contempt for me. And said and exasperated “okay (insert my first name here)” I ignored her rude behavior and just asked to confirm that I didn’t need to sign out to leave she kept calling out multiple wrong names to me so she could “scratch me off the waitlist” as if that wasent readily available information and as if she didn’t already say my name correctly only minutes prior drawing attention to the situation that wasent necessary. Other patients were staring at us and were uncomfortable with the needless tension she was creating. I didn’t not make a scene and simply walked out saying “thank you”, she did not deserve my thanks. I hope trying to make a joke out of me was worth it. Aside from my disrespectful experience. The wait times were longer than the estimated ones placed the website, I saw care faster elsewhere and was treated much better and was much more comfortable, I made sure to let everyone know not to go here. I am a medical student and future provider will not do business with this facility if prompted to in the future.


StarStarStarStarStar Very pleased with their customer service and ef... — 

Very pleased with their customer service and efficiency. Im almost 95% healed after 3 days.


StarStarStarStarStar I have never had a bad experience here at DuPag... — 

I have never had a bad experience here at DuPage Immediate Care- the staff is always friendly and helpful, and the doctors are knowledgeable. This is professionalism at its finest.


StarStarStarStarNo Star I called the pharmacist because I had a reactio... — 

I called the pharmacist because I had a reaction to my medication. She connected me to the MA desk. I explained in my message my red flushed face reaction but didn't get a call back. I took an allegra and it seemed to help. I was taking dexamethasone and arithromyacin


StarStarNo StarNo StarNo Star DO NOT GET INVOLVED WITH ANYBODYS DECISION . — 

DO NOT GET INVOLVED WITH ANYBODYS DECISION .


StarStarStarStarStar Fast service and the people who work there are ... — 

Fast service and the people who work there are very nice doctors are perfect diagnoses thanks for your support and help


StarStarStarStarStar It was easy to make an appointment, the staff s... — 

It was easy to make an appointment, the staff saw me relatively quickly and they were able to handle my issue with no problem.


StarStarStarStarStar Wonderful Care. — 

Very caring and up lifting personal and staff.Nail it with my issues and gave me great treatments.I always go to this site and the idea of my drug pick up in the same building is great.Always get sick when my Doctors are not in and they never take emergency appts when one is sick.Wonderful ideas with urgent care, best idea ever for us as citizens.Lots of time I get better quick care.Thank you all at DuPage Urgent CareYour service was great and my number one place for care.Only negative was the Waite time.When your sick who cares one needs care ,must be patient.Love Dr. Cinthana.


StarStarStarStarStar Immediate care — 

Staff was professional and friendly. Made an appointment and wait time was minimal. Left my pharmacy card at home but pharmacist was very helpful to assist me with finding my insurance.


StarStarStarStarStar Everyone from the front end, PA , nurse , Docto... — 

Everyone from the front end, PA , nurse , Doctor was so sweet and respectful. My daughter loved the doctor , my go to place for immediate care, I prefer driving 35 mins than going to nearby immediate care centers.


StarStarStarStarStar Kind Doctor Cindy and quick timming — 

Kind Doctor Cindy and quick timing


StarNo StarNo StarNo StarNo Star The doctor prescribed me the wrong medication t... — 

The doctor prescribed me the wrong medication that was supposed to be for my eye but prescribed one for ear and it would have been bad if I put in my eye because all the warnings said ear only.


StarStarStarStarStar I was seen promptly and diagnosed.Given an RX ... — 

I was seen promptly and diagnosed. Given an RX for my issue. All staff were friendly and understanding of mt situation. Very plesed.


StarStarStarStarStar Fortunately, this is the first time I have been... — 

Fortunately, this is the first time I have been to an urgent care facility where it didn't take hours to be seen.


StarStarStarStarStar The Dr. Was very patient and kind. My daughter ... — 

The Dr. Was very patient and kind. My daughter felt so comfortable and even asked if we can go back next time she is sick. She is 5 and sometimes it’s not always easy for small children to not be frightened at the doctors office ecspecially with a new doctor from her PCP. Thank you for making our first visit quick and a good experience


StarStarStarStarNo Star  — 

Front desk staff went through extra work to ensure my insurance was accepted. The wait took a while, but that might have been due to the insurance call and lab work.


StarStarNo StarNo StarNo Star Long wait time in exam room, left with no resul... — 

Long wait time in exam room, left with no results, got called past 10pm to drive back and get results. Waited over 3 hours


StarStarStarStarStar Can you check and see if i left my clear frame ... — 

Can you check and see if i left my clear frame prescription sunglasses there


StarStarStarStarStar Great dr’s & great staff very friendly & comfor... — 

Great dr’s & great staff very friendly & comforting thank you ..


StarStarStarStarStar  — 

I walked in and was seen very quickly. The place looked very clean and modern. The staff were all friendly and very helpful. Best of all, they are one of the few places that actually takes my insurance


StarStarStarStarStar Dr. Mark Holterman is very caring and empatheti... — 

Dr. Mark Holterman is very caring and empathetic doctor. I was very impressed. Wait was short and and all process was quick without hassle. Nurses was professional and nice.


StarStarStarStarStar I felt completely comfortable and I was well ta... — 

I felt completely comfortable and I was well taken care of. I definitely will be back.


StarStarStarStarStar The wait was not too long and when seen, the d... — 

The wait was not too long and when seen, the doctor and staff were very nice and efficient. Feeling better now.


StarStarStarStarStar Everyone at DuPage Immediate Care is always so ... — 

Everyone at DuPage Immediate Care is always so caring and compassionate. We <3 DuPage Immediate Care!


StarStarStarStarStar DuPage immediate Care in Oakbrook was very atte... — 

DuPage immediate Care in Oakbrook was very attentive to my need friendly polite and professional.


StarStarStarStarStar Pleased with the service I received — 

Pleased with the service I received


StarStarStarStarStar Everyone was helpful and knowledgeable  — 

Everyone was helpful and


StarStarStarStarStar Helpful and professional — 

Very helpful at reception. The app to check in and give insurance details via the phone is great. I was seen relatively quickly and the medical staff were friendly and helpful.


StarStarStarStarStar  — 

Very easy to get in with there hold your place in line option, available on line. I like that they give you how long your waiting time is before you come in. That's why the hold your place in line is a great feature.


StarStarStarStarStar Highly recommend for urgent care — 

Efficient service with intelligent, kind and professional staff.


StarStarStarStarStar  — 

The service and staff are genuinely amazing and helpful


StarNo StarNo StarNo StarNo Star $300 to not really find out why I was sick. Doc... — 

$300 to not really find out why I was sick. Doctor was great. The lady bossing around the lady who took my blood had unacceptable sanitation practices. The guy I talked to on the phone didn’t have the answers to any of my questions and seemed annoyed that he had to ask someone else. I came here because it was the closest to my house and was open, but I probably won’t return.


StarStarStarStarStar It was fast they are really nice and good docto... — 

It was fast they are really nice and good doctor I recamomended


StarStarStarStarStar Team is attentive, great sense of humor, they a... — 

Team is attentive, great sense of humor, they are passionate on helping those in need.


StarStarStarStarStar Very fast and friendly  — 

I had no wait I just walked in and was seen. You can reserve a spot online and fill out the paperwork online as well. The doctor was very kind and understanding. Medical assistant was also very polite.


StarStarStarStarStar Very pleasant and highly recommend  — 

The receptionist was very nice and knowledgeable. The doctor was very friendly and listened. I didn’t have to wait very long to be seen and I came in as a walk in. I was surprised the intake registration information was done through me using my phone instead of paper and pen. It seemed to be faster and more of a safe environmental practice as well.


StarStarStarStarNo Star Great Service!! Dr Cynthia and her staff were v... — 

Great Service!! Dr Cynthia and her staff were very courteous.


StarStarStarStarStar I was handled with courtesy from the moment I w... — 

I was handled with courtesy from the moment I walked through the door. The nurse that talk to me was amazing and the doctor took great care of me to.


StarStarStarStarStar Location and the ability to see a doctor in a t... — 

Location and the ability to see a doctor in a timely manner was great. I brought my mother in for a condition that was misdiagnosed by another doctor. The doctor at the clinic knew immediately what the problem was and had it addressed that day. I wish I had come here first.


StarStarStarStarStar All-Star Team — 

Dr. Attanasio is incredible...as is really every nurse we've had during our visits. The team covers so much territory and is one step ahead (ie school forms!) I have lived outside of Illinois (California in particular) and that is not always the case


StarStarStarStarStar They didn't turn us away.  — 

This was the third immediate care we went to on a Friday night. I'm just so thankful they we're able to see my son who was in pain with an ear infection.


StarStarStarStarStar Everything went well and the care was exce — 

Everything went well and the care was excepted


StarStarStarStarStar Great Place for excellent medical care. — 

Service is great. Physician's assistant and doctor were knowledgable and incredibly kind. Will definitely recommend.


StarStarStarStarNo Star  — 

Very long wait, even thou I had a appointment Doctor was in exam room 2 minutes, I would have appreciated a little more as it was my first time


StarStarStarStarStar Great place  — 

Fast and courteous service. I was in and out of there in less than 30 minutes, including going to their pharmacy. I've been going there for years and have never had any issues.


StarStarStarStarNo Star They got al information ..but not list of medic... — 

They got al information ..but not list of medications I am on. I was given Paxlovid rx. I am on Rosuvastatin and amlodipi. And donepezel. I was not asked to stop Rosuvastatin. The brochure recommends to stop lovostatin and simvastaton. Doesn't say any thing about Rosuvastatin or Donapazel. So I had to call back my PCP and find out other than that everything was Ok.


StarStarStarStarNo Star Staff were very friendly.  — 

Staff were very friendly.


StarStarStarStarStar The care I receive from Dr. Holterman and the e... — 

The care I receive from Dr. Holterman and the entire staff was amazing! They are compassionate, organized, and made me feel comfortable and informed throughout my appointment. I’m so grateful to have found them and will be recommending to anyone I know in need of care.


StarStarStarStarStar I was not aware you can make an appointment. Th... — 

I was not aware you can make an appointment. This would have been helpful. As I was next three times. People with appointments went before me (as it should be). The reception staff is first rate and Dr. Cindy rocks. Well done in solving my bee reaction.


StarStarStarStarStar So many reasons to use this facility. — 

So many reasons to use this particular immediate care facility. Reception was friendly and helpful. Not a long wait to be seen. They were open longer than any other immediate care in my area. Until 10pm on a Sunday! Dr. Cindy Wollenschlager was great. She was training Zohaib who was just as awesome.These people are so caring, knowledgeable and thorough. I could not have asked for anything more. Going to immediate care on a Sunday evening is not how you want to spend your weekend, but Dr. Cindy and staff took care of everything. Thank you all so much!!


StarStarStarStarStar Yay for masks and great doctors and staff! — 

The doctor was very friendly, accommodating, and thorough, and I LOVE that you require masks.


StarStarStarStarStar Positive experience  — 

The clinicians and doctor were very kind and attentive and took the time to explain to me about the low back (where I was having pain). I needed immediate pain relief, which was attended to, and also to address the underlying issue (for which I received a referral). I wasn’t certain the urgent care would treat low back pain like mine and was very positively impressed by the experience. It was an efficient visit and a few days later I am feeling somewhat better with an MRI scheduled to help understand the root cause.


StarStarStarStarStar Yes. Come here.  — 

The doctors are good. Sometimes the wait is a little too long and sometimes it is fast. Depends on the shift but the last visit the person working behind the counter was not friendly and made me uncomfortable. She wasn’t doing her job and had us do it all online when we had no signal inside the building. But our other visits the lady working behind the counter always helpful and nice.


StarStarStarStarStar Everyone was very kind and understanding.  — 

Everyone was very kind and understanding.


StarStarStarStarStar Absolutely Everything Was Perfect. — 

Absolutely Everything Was Perfect. I am glad I have an Immediate Care Clinic I can go to if I need to again. Thank You Sincerely.


StarStarStarStarStar Office visit — 

Office staff at the front desk assisted me with the sign in process when my phone kept reverting to a previous screen. I was seen in a timely manner and the doctor helped me quickly.


StarStarStarStarStar Grateful  — 

I was treated quickly and competently. It’s so much better the the ER!


StarNo StarNo StarNo StarNo Star No communication  — 

I didn’t have a problem with the wait, what I had a problem with was the fact that when I was done with the visit the person that took me to the room and returned after the visit told me to wait while waiting another person came in and told me that I was done and could leave. I left with no paper work (that’s on me) and he then told me that the prescription would be at the Walgreens and I informed him that I wanted my pick up to be at Walmart. I had been there so long I left and went to the Walgreens the technician couldn’t find the prescription. I called back and the receptionist informed me that the prescription was indeed at the Walmart. They lack communication and that’s a concern for me!


StarStarStarStarStar The staff was super supportive and understandin... — 

The staff was super supportive and understanding. They were extremely busy but got to me in a timely manner. The doctor was very thorough and listened to my concerns.


StarNo StarNo StarNo StarNo Star Does this doctor have a valid license to practice? — 

The doctor was very unprofessional with bad bedside manners. Her gum smacking was very distracting and I could barley understand her. I honestly question if she and the other staff have valid licenses to practice. I will not be back to this facility and will not recommend friends or family to go there either.


StarStarStarStarStar The staff is very helpful and courteous. — 

The staff is very helpful and courteous.


StarStarStarStarStar Very professional and attentive staff. — 

Very professional and attentive staff.


StarStarStarStarStar Everyone from the Dr.H to the nurses and front ... — 

Everyone from the Dr.H to the nurses and front desk were caring and professional.


StarStarStarStarStar Excellent service — 

Excellent service. Receptionist, medical assistant, doctor, and the nurse were incredible. They were kind and got us out of there fast.


StarStarStarStarStar The staff, nurses and Dr were Excellent !! — 

The staff, nurses and Dr were Excellent !!


StarStarStarStarStar  — 

I felt I should have received some written documentation about my condition. You asked for my email on 2 forms!! When you don’t feel well you don’t retain information. Nothing to show my primary!!


StarStarStarStarStar Quick and easy. Got a solution right away. — 

Quick and easy. Got a solution right away.


StarStarStarStarStar Nice and personable personnel. Excellent doctor... — 

Nice and personable personnel. Excellent doctors.


StarStarStarStarStar The physician was competent and knowledgeable a... — 

The physician was competent and knowledgeable about my situation. The team members were very kind.


StarStarStarStarStar The doctor is so sweet please tell her thank yo... — 

The doctor is so sweet please tell her thank you for being such a sweet person .. it helps so much when you don't feel well. God Bless


StarStarStarStarStar Very informative and helpful.Doctors were gre... — 

Very informative and helpful. Doctors were great and addressed concerns. Treated with respect and kindness. Nurses were helpful and were able to help articulate issues.


StarStarStarStarStar Everyone was so nice, personably, and friendly.... — 

Everyone was so nice, personably, and friendly. The Doctor was professional and knowledgeable. The balance of the support staff was awesome and we joked around a bit. A wonderful time despite having to go to the Doctor. Thx again


StarStarStarStarNo Star I usually to not recommend Drs or facilities be... — 

I usually to not recommend Drs or facilities because everyone has a different experience depending on their personalities is the review or survey you will get. But I found my experience exception with your dr and facility!


StarStarStarStarStar The process was very efficient, the people ther... — 

The process was very efficient, the people there treated me very respectfully and the doctor was excellent.


StarStarStarStarStar timley response, Dr explained his observation a... — 

timley response, Dr explained his observation and recomendations well


StarNo StarNo StarNo StarNo Star Can't say I'd recommend  — 

The staff was generally great, but I did NOT like the way they handled telling me my results. I went for STD testing, and when they called to give results they said "you have herpes" without first giving the context that it's the regular cold sore kind that 95% of the population has. That's an infection that they should NOT test for unless if you're having symptoms, as many other places do. The whole thing was handled poorly. If it wasn't for that, I would have absolutely recommended this place to others.


StarStarNo StarNo StarNo Star The staff was very nice and efficient during my... — 

The staff was very nice and efficient during my visit. However, since my visit I have left 3 voicemails, spoken to staff twice and sent a message on the portal requesting to be contacted regarding the radiograph findings. I’m going to literally have to drive there and get an answer because the 2 times I called I was put on hold for 20 minutes and then hung up on. It’s been like 2 and a half weeks. Is there some policy where once you’re discharged they never speak to you again?


StarStarStarStarStar From the staff, to the doctor, very professiona... — 

From the staff, to the doctor, very professional. The doctor listened to me and prescribed the correct medication I needed to relieve pain. Thank you


StarStarStarStarStar Office was clean, staff was professional and do... — 

Office was clean, staff was professional and doctor was very experienced.


StarStarStarStarStar I’m thankful for the staff they were so caring ... — 

I’m thankful for the staff they were so caring during my medical emergency .


StarStarStarStarStar Staff is very carring and Genuine — 

Staff is very carring and Genuine


StarStarStarStarStar  — 

Staff was super friendly, kind and helpful


StarStarStarStarStar The service was excellent and expedited. I did ... — 

The service was excellent and expedited. I did have to wait for another doctor to come to work on a Monday. My whole family uses this service provider.


StarStarStarStarStar Great professional efficient friendly service. ... — 

Great professional efficient friendly service. I loved it! Thank God for professional people.


StarStarStarStarStar They get you in listen to your problems and hel... — 

They get you in listen to your problems and help you correct the problem and send you home satisfied


StarStarStarStarStar Friendly, resourceful, supportive in all the ne... — 

Friendly, resourceful, supportive in all the needs of the family to get by. I really enjoy working with Jesus laid back approach. He speaks to you like you are a friend. I appreciate his positive attitude and consistency in supporting me as I maneuver being a single mom in school while working.


StarStarStarStarStar  — 

The clinic hours are amazing and the staff were all very friendly and courteous the entire visit. The kiosk sign in was very convenient as well. I highly recommend this clinic for those of us that are busy and cannot rely on our doctors office for an opening and canceling by the office as well.


StarStarStarStarStar I’ve always had positive experiences as well as... — 

I’ve always had positive experiences as well as positive strep test!!


StarStarStarStarStar Waiting time is acceptable, good doct — 

Waiting time is acceptable, good doctors


StarStarStarStarStar Great option for needing Médical attention  — 

Everyone was very helpful and friendly


StarNo StarNo StarNo StarNo Star incomblete, or lacking treatment care,ie,ice pa... — 

incomblete, or lacking treatment care,ie,ice packs, elevate,pain RX


StarStarStarStarStar Excellent Physician and Staff. I am very pleas... — 

Excellent Physician and Staff. I am very pleased with the service that I have received.


StarStarStarStarStar The staff was extremely friendly and I was able... — 

The staff was extremely friendly and I was able to get what I needed, thank you so much!


StarStarStarStarStar Dr Cindy was great. We were there for a sensit... — 

Dr Cindy was great. We were there for a sensitive issue and she was amazing how she handled making my daughter feel comfortable. Really appreciated the time she took and care she provided.


StarStarStarStarStar I had a very real health emergency where I was ... — 

I had a very real health emergency where I was previously (same day) at the Good Sam hospital ER. After being treated by the hospital staff absolutely terrible and I was not at all important to them, I was literally just "another number" to their day for them to collect a paycheck, I had to leave after 3 excruciating hours of waiting to be seen in really bad pain. Even the nurses at the hospital ER were very rude. I was in very serious and agonizing pain and the ER just did not care. I decided it is best to just pay out of pocket somewhere else to be seen ( I have HMO insurance and not accepted everywhere) I went to see Dr. Mark at DuPage immediate care for an emergency visit and was seen immediately. He was caring, compassionate, gave me advice as to what to steps to consider next and prescribed me the medication I very much needed until I can create a new health plan with my regular doctor. Also my visit was only $125. I would of had to pay $500 at the hospital ER with my insurance just to be treated badly and maybe not even with the proper medical attention needed. I'll will never use ER again if I can avoid it. I've never had an ER experience before this. From here on any emergencies my family may ever have we will be going to DuPage immediate care if we can. They were absolutely great and I was able to get my prescription filled immediately right there at their pharmacy. I also was able to check in ahead of time on my smart phone. They really saved me that day. I'm am so very grateful for this clinic.


StarStarStarStarStar Great medical care and staff — 

Great medical care and staff


StarStarStarStarStar I came in around 8 pm one night feeling very il... — 

I came in around 8 pm one night feeling very ill. I was able to get in right away; the doctor was compassionate and able to diagnose and prescribe medication that got me feeling much better. So glad they were available.


StarStarStarStarStar Love the Doctors at this location. They are so... — 

Love the Doctors at this location. They are so thorough and kind.


StarStarStarStarNo Star Very nice location, easy to find. Welcomed and... — 

Very nice location, easy to find. Welcomed and instructed to sign and fill in papers. Not a long wait. Doctor and nurses very efficent. I got good news and service.


StarStarStarStarStar Glad we found this place fast check in Dr's are... — 

Glad we found this place fast check in Dr's are great and facility clean


StarStarStarStarNo Star Fast service and doctor/assistant were easy to ... — 

Fast service and doctor/assistant were easy to work with and knowledgeable


StarStarStarStarStar We have just moved to Chicago from another coun... — 

We have just moved to Chicago from another country and my baby son got red rashes on his whole body. We even did not have Insurance yet. They accepted us without any appointments and we paid 125$ for accepting and checking my son and giving prescriptions for medicines. Another point is that they have a perfect pharmacy. Pharmacy attendant is very helpful and medicines are reasonable. I recommend this place for one who need help medically.


StarStarStarStarStar Great service and staff. Very friendly and pro... — 

Great service and staff. Very friendly and professional.


StarStarStarStarStar The doctor I had was amazing and so kind and to... — 

The doctor I had was amazing and so kind and took very good care of me.


StarNo StarNo StarNo StarNo Star Awful experience, would never go here again.  — 

The team was no prepared to take in an infant/toddler patient. They didn’t take his temperature or weigh him properly. When they needed to calculate his height for the medication dosage they brought out a black sheet of paper to see “how many sheets of paper he was”. I had to show them how to properly measure a toddler. They then sent the prescription to “to the pharmacy down the street”. There are several. The pharmacy they sent it to was closed.


StarStarStarStarStar Late at night, staff was helpful and patient — 

Late at night, staff was helpful and patient


StarStarStarStarStar I was seen and taken care of in a timely fashio... — 

I was seen and taken care of in a timely fashion.


StarStarStarStarStar Great service in and out and most of all great ... — 

Great service in and out and most of all great customer service!!


StarStarStarStarStar The staff are friendly, knowledgeable and effic... — 

The staff are friendly, knowledgeable and efficient. The facilities are excellent .


StarStarStarStarStar The nurses and doctors there were sooo nice! Ev... — 

The nurses and doctors there were sooo nice! Even the receptionist! I will be switching over to go there for primary care as well!


StarStarStarStarStar Wait time was spot on. Staff was friendly. Do... — 

Wait time was spot on. Staff was friendly. Doctor listened to my concerns and did not hesitate to treat. Very pleased. I would recommend family and friends.


StarStarStarStarStar Always there when I’m sick — 

Always there when I’m sick


StarStarStarStarStar Fast service  — 

It was extremely fast service. The doctor was very friendly as nurses well.


StarStarStarStarStar Efficient Service — 

I checked in and was attended to by a Dr with 5-10 minutes. My script was filled on site and I was back on the road in less than 25 minutes.


StarStarNo StarNo StarNo Star I like the doctor but . . . — 

I like the doctor but to spend hours at the clinic just to get a blood test was less than convenient.


StarStarStarStarStar Great service and attention to my need, thank y... — 

Great service and attention to my need, thank you very much!


StarStarStarStarStar I LOVE this facility! — 

I LOVE this facility! Everyone is ALWAYS so kind, welcoming, and caring no matter who you get! It’s my go to place over our PD and emergency, easy, fast, kind, caring!


StarStarStarStarStar I was a walk-in and my wait time was less than... — 

I was a walk-in and my wait time was less than 15 minutes.


StarStarStarStarStar Doctor was amazing, very attentive, and carin... — 

Doctor was amazing, very attentive, and caring, professional and easy to talk to


StarStarStarStarNo Star receptionist they all were rude and had an attitud — 

Everything was OK. The only thing I taught it was unprofessional. The receptionist they all were rude and had an attitude problem, and the person doing the stitches need to practice better i saw hoe he was doing the stitches and was ripping my skin of on how tight he was doing the knots luckily I was numb didn't feel it but u can see it


StarStarStarStarStar Very fast and caring staff. — 

Very fast and caring staff.


StarStarStarStarStar Great staff, very knowledgeable  — 

Great staff, very knowledgeable


StarNo StarNo StarNo StarNo Star Long wait, wrong diagnosis. — 

Long wait, wrong diagnosis.


StarStarStarStarStar Very good service helpful with questions would ... — 

Very good service helpful with questions would go to them again if needed.


StarStarStarStarStar Jill D — 

Great service, clean facility, and had me leaving with a smile on my face, which is not how I was when I walked in! Dr and nurse were excellent, thank you so much!


StarStarStarStarStar The doctor, all the staff including the pharma... — 

The doctor, all the staff including the pharmacist were courteous, explained diagnosis and treatment clearly. We will recommend your clinic to others and want to thank you for your professional courtesy and exceptional care.


StarStarStarStarStar The doctor was absolutely wonderful. Since I sa... — 

The doctor was absolutely wonderful. Since I saved a place in line once I got there we went right into a room. Office was clean staff was pleasant and friendly.


StarStarStarStarStar Just super care throughout the organization. R... — 

Just super care throughout the organization. Really happy we found this care facility.


StarStarStarStarStar Excellent service! Staff was friendly and very ... — 

Excellent service! Staff was friendly and very efficient. Dr was very nice with a little dry sense of humor. We will always welcome a little sense of humor when not feeling well.


StarStarStarStarStar My daughter was suffering fir 4 days drom Strep... — 

My daughter was suffering fir 4 days drom Strep throat infection. The antibiotic prescribed was not working. We came in, staff was wonderful. We were fortunate that doctor Mark Henderson was there to take care of her. Gave her 2 shots and a stronger antibiotic prescription. Next day her fever had dropped from 102 to almost normal. Two days later ahe recovered miraculously, attended her graduation, & went back to playing her friends. Thank you so much doctor Henderson. You are special.


StarStarStarStarStar Awesome staff — 

I felt very comfortable with the staff. The doctor was extremely helpful. I really appreciate everything you guys did.


StarStarStarStarStar The doctor was wonderful kind and compassionate... — 

The doctor was wonderful kind and compassionate


StarStarNo StarNo StarNo Star The girl at the front desk and the wait time we... — 

The girl at the front desk and the wait time were unacceptable. We checked in online which had an estimated 1 and half wait, arrived and waited an additional hour and half to be brought to a room. Witnessed the responses the girl at the desk had to fellow employees, other patients and the conversations I had with her…. she needs additional training or a new job. She was incredibly unhelpful to everyone.


StarStarStarStarStar Everyone was great from check in to walking out... — 

Everyone was great from check in to walking out the door. Made my 9 year old patient very at ease with treatment


StarNo StarNo StarNo StarNo Star Very disappointed, I went to get tested for Cov... — 

Very disappointed, I went to get tested for Covid and a lower back pain and when I called to get my results they didn't get them and they do swabed my nose and get the test. The receptionist say something about billing the I surance when I could of pay for my own test. Now I'm so si k with Covid and they couldn't give me complete set of medicine as they gave to my husband with have Covid symptoms as well. Don't understand how come they could gave him 5 type of different medicine and I just get Codine and PAX. And they didnt even see my lower back pain, the dr told me to come back for it. Not good at all


StarStarStarStarStar Great professional service — 

The front desk was great. We were seen in less than 5 minutes. Diagnosed quickly. Doctor Mark Was fabulous, professinal, great. I want to wrap him up and take him home as my primary. Wonderful to talk to, listened to us, and gave us the right meds. Pharmacy right there was great. Prices reasonable and saved us so much time. Thank you!!


StarStarStarStarStar Staff was amazing! Amazing Drs!Thank you! — 

Staff was amazing! Amazing Drs! Thank you!


StarStarStarStarStar I highly recommend this immediate care becau... — 

I really really liked this immediate care because doctors are very good and they precibe medicine right away!!


StarStarStarStarStar Came in with what I thought was a piece of wood... — 

Came in with what I thought was a piece of wood in eye. Cleaned it and only found lacerations. Followed up with eye Dr the next day and they said immediate care did all the right things.


StarStarNo StarNo StarNo Star There was only one doctor present and lot of pa... — 

There was only one doctor present and lot of patients. It’s like 3 hour waiting It’s sad people in pain and Lind waiting Why is called urgent care than???


StarStarStarStarStar Rapid service and quick diagnosis! — 

Rapid service and quick diagnosis!


StarStarStarStarStar I was traveling on business from Charleston and... — 

I was traveling on business from Charleston and I had an allergic reaction to some of the OTC medicines that I was taking for sinus/cold symptoms. My mouth and cheeks were swelling and I was panicking. By the time the symptoms were ramping up, DuPage was the only urgent care open and they welcomed me in and quickly took care of me. It was a tremendous burden off my mind and I was able to travel back home the next day. The staff was excellent, compassionate, and profession. Dr. Holterman took time to understand my situation and took decisive and effective action. Thank you, DuPage Immediate Care.


StarStarStarStarNo Star Care was efficient, and I got the help I needed... — 

Care was efficient, and I got the help I needed when I called back with a question.


StarStarStarStarStar I like your place, your staff, and the tim — 

I like your place, your staff, and the timing


StarStarStarNo StarNo Star Wrong treatment  — 

I was there for a sore throat, they prescribed me something that after a month I still have cough and sore, idk if it was a short treatment for what iI really needed!, so now I must go back again to get a new treatment


StarStarStarStarStar Great place! Great doctors! Highly recommend!  — 

Great place! Great doctors! Highly recommend!


StarNo StarNo StarNo StarNo Star After waiting over a when being quoted 40 min w... — 

After waiting over a when being quoted 40 min we finally got in a room and waited another 45 min for X-rays and to see a doctor. I called for 2 days trying to speak with someone to get my sons images to show the orthopedic and keep getting passed around on hold.


StarStarStarNo StarNo Star Hot, Long Wait — 

Hours are great (late night after EEH is closed), staff is friendly, place had no ventilation or air on (was a hot day too and baby had another fever), waited over an hour in a half with fussy baby. From patient prospective seemed like if you had an appointment ahead of time it trumped the severity or discomfort of patient struggling (no triage), when finally seen - NP was straight forward and able to provide us with script for antibiotic to 24/hr pharmacy down the block (always take paper script as there is an issue with electronic prescribing, Walgreens pharmacist made comment “we never get their e-scripts from over there”). Also smelled like food and aerosol scent fresheners. Only giving a 3 star for friendly demeanor and bc my baby got the treatment needed vs the expensive ER bill.


StarNo StarNo StarNo StarNo Star Not good. Doctor made me very uneasy.  — 

I’ve had good visits there but this last one was absolutely horrible. I was left waiting in a room for over an hour and all I needed was the result of a strep test. Dr. Wollenschlager said my son had an ear infection with barley looking in his ear (my pediatrician said his ears were fine when I went the next day). She wrote the wrong date in the prescription and THE WRONG DOSAGE. Thank goodness the pharmacist caught it. The doctor seemed loopy and spent time telling me and my young son about other patients she had seen which was very unprofessional and now my son has a fear of getting a tick in his ear. Overall, not a good experience.


StarNo StarNo StarNo StarNo Star Alot of paper filling and long line to wait!!! ... — 

Alot of paper filling and long line to wait!!! Service do not know how to communicate with children.


StarStarStarStarStar  — 

The front desk staff are friendly, patient and helpful. They always greet us with a smile and even remembered us when we returned a few days later. The nurses and doctors are very knowledgeable and kind to their patients. They take the time to listen and answer questions even though the clinic is often busy.


StarStarStarStarStar Good patient care service and knowledgeable sta... — 

Good patient care service and knowledgeable staff and have a good pharmacy department, she is very helpful.


StarStarStarStarStar I LOVE DR HOLTERMANN , HE IS PROFESSIONAL, WOND... — 

I LOVE DR HOLTERMANN , HE IS PROFESSIONAL, WONDERFUL DOCTOR. I WOULD DEFINETLY RECOMMEND


StarStarStarStarStar  — 

very helpful with a nice friendly atmosphere


StarStarStarStarStar Very pleased with my first-time visit. — 

I was seen within a hour of arrival. Dr. Mark and his nurse were professional, and attentive. Dr. Mark has a warm bedside manner, and he listened carefully to my concerns. I obtained medicine from their on-site pharmacy. The pharmacist was very nice, and took time to explain how I should take my medication. This was my first visit, and I was very pleased with my experience there.


StarStarStarStarStar Everyone was very helpful and pleasant. — 

Everyone was very helpful and pleasant.


StarStarStarStarNo Star  — 

I had a pretty good experience here. The only issue I had was, they didn't give me any paperwork. They sent me to the pharmacy (very cool there's one on site) and it slipped my mind. I emailed them twice, never heard back. Besides that it was a great experience!


StarStarStarStarStar Although the wait was long, they were very busy... — 

Although the wait was long, they were very busy and from the moment the physician saw me, she took her time, reviews the treatment plan, and made sure I was comfortable with it all upon discharge


StarStarStarStarStar  — 

Very slow I am sitting in the 2 hours


StarStarStarStarStar I love the service... — 

I love the service. The ease of scheduling, the rapid service, the low wait time, but most of all the staff’s attention and dedication. Dr. W is a wonderful woman dedicated to helping patients feel better. I love this place. Thanks for all their help and wonderful service from all the staff. Everyone works together as one, from nurses to the Dr. Providing answers to all your questions and making sure you feel better.


StarStarStarStarStar Dr. Cynthia is the best Dr..I have found in 20 ... — 

Dr. Cynthia is the best Dr..I have found in 20 years. I will drag dying to get to her. She is incredibly knowledgeable and through. She is educated in Evey thing from Infectious Diseases specialist to treating Autoimmune disease. A loving, caring Dr. That takes a personal interest in your health and life issues. Excellent Dr. She's my primary care Dr. Of reord now.


StarStarStarStarStar It is convenient, and the service is great. — 

It is convenient, and the service is great.


StarStarStarStarStar Provider we saw was excellent.  — 

Provider we saw was excellent.


StarStarStarStarStar Quick, Convenient and Great Care — 

I registered on line and when I walked in I was called back almost immediately. I was seen quickly by a very kind physician. My prescription was sent to the pharmacy on premise…and I am feeling human again!


StarStarNo StarNo StarNo Star After getting vitals taken we waited over an ho... — 

After getting vitals taken we waited over an hour to see doctor, it was as if they forgot about my daughter. X-ray machine was broken. Never received a diagnosis from doctor. Hopefully this will be reflected in billing as almost nothing was actually done except take her temp blood pressure and look at her foot for less the 5 mins.


StarStarStarStarNo Star Long wait times. Also longer than expected wait... — 

Long wait times. Also longer than expected wait once in the treatment room.


StarStarStarStarStar Friendly staff Clean environment Felt at home... — 

Friendly staff Clean environment Felt at home


StarStarStarStarStar Help when you need it. Staff was great and doct... — 

Help when you need it. Staff was great and Doctor


StarNo StarNo StarNo StarNo Star Incorrect diagnosis. Luckily I talked with pri... — 

Incorrect diagnosis. Luckily I talked with primary care physician before starting course of action


StarStarStarStarStar Great service!!  — 

Heba and Reshma were very professional. The clinic was about to close in 15 mins, Not only they accommodated me, but went above and beyond to care for me!!


StarStarStarStarStar We were waited on quickly and efficiently. — 

We were waited on quickly, efficiently and courteously. Dr and nurse were attentive, understanding and expained everything easily and thoroughly.


StarStarStarStarStar Excellent Dr.(Kumar) ! And courteous staff. I a... — 

Excellent Dr.(Kumar) ! And courteous staff. I also really like the pharmacist. She’s very helpful, knowledgeable and courteous.


StarNo StarNo StarNo StarNo Star Incompetent Medical Staff  — 

The desk staff were kind and helpful, but the rest of our experience was horrible. The medical assistant and doctor were incompetent. The strep test was performed incorrectly and the final diagnosis and treatment for my son were ridiculous. My 11 year old son had a severe sore throat and we were told it was teething. We were advised to give him Tylenol and lemon drops as treatment. We visited our family doctor the next day and his step test was positive and he was prescribed Amoxicillin immediately. I will absolutely never return to this immediate care and will advise friends and family to avoid the same.


StarStarStarStarStar The staff being friendly and absolutely so kind... — 

The staff being friendly and absolutely so kind . Also, Doctor Holterman was amazing . He was a great listener and really made me feel like I was in good hands. I’m glad I made the decision to go to them for my care.


StarStarStarStarStar Doctors made our 7 year old feel comfortable an... — 

Doctors made our 7 year old feel comfortable and calm after having to receive stictches for the first time. They saw us very quickly and did the procedure quickly explaining the after treatment so we could go home and treat her. I’m very impressed with the staff at DuPage and would recommend this as a number 1 urgent care in the area.


StarStarStarStarStar You hire amazing people! — 

The staff at this establishment are caring, helpful, talented and made my otherwise terrible medical condition so much better. Dr. Cynthia is extremely talented, sweet and she saved my life. Her expertise is unmatched and she was encouraging and wonderful to work with. She helped me be strong when I was in pain and was empathetic to my situation. Also your pharmasist Julia is an angel in human form. She made sure I was okay, gave me her number to make sure I was taken care of if I had any questions or concerns even if she was off the clock! That is a level of care I have never received from a medical professional. She was kind and made sure I was okay to drive after getting invasive treatments for my staph infection. I am generally afraid to go to the doctor but the entire staff even all the nurses to medical assistants were thorough, helpful and caring and honestly a joy to be around. I will always come back to you for my urgent care needs.


StarStarNo StarNo StarNo Star Waited an hour and a half for strep results wit... — 

Waited an hour and a half for strep results without warning, explanation, or apology. The wait time listed was 20 minutes and we had an appt. Hung up on when I called to inquire about my son’s progress. I reached out to follow up about my experience and no one responded.


StarStarNo StarNo StarNo Star I told the doctor that I was allergic to amoxic... — 

I told the doctor that I was allergic to amoxicillin and she still prescribed me amoxicillin. I could have died. The doctor never explain to me what medication she was going to give me and how many I was supposed to take.


StarNo StarNo StarNo StarNo Star Estimated wait time was an hour, took 2 1/2. W... — 

Estimated wait time was an hour, took 2 1/2. When we did finally see the doctor they didn't send the prescription to the pharmacy. Once we got the prescription, it wasn't what the doctor told us it would be. When we tried to call and ask for clarity, all we could do was get voicemail.


StarStarStarStarStar The doctors and staff always provide efficient ... — 

The doctors and staff always provide efficient and thorough care.


StarStarStarStarStar I love this place! I didn't think I would ever ... — 

I love this place! I didn't think I would ever say that about going to the doctor, but I've been here now three times and every time, the staff is extremely friendly and the process is not complicated. It's never super crowded in the waiting area, which is nice. They do a good job of getting people into exam rooms. My only complaint is the wait time can get kind of long, but that is expected with a walk-in immediate care facility. If you have some time, it's totally worth it to go here.


StarStarStarStarStar The waiting area very nice and clean.The Dr. W... — 

The waiting area very nice and clean. The Dr. Who saw me very nice and listen to what was causing so much pain.she was patient and explained thoroughly the cause of my issue. She also said the medication she's prescribed will make me feel a lot better in a couple of days which turned out to be fact.


StarStarStarStarNo Star Prompt, efficient, liked that I could just walk... — 

Prompt, efficient, liked that I could just walk in without an appointment.


StarNo StarNo StarNo StarNo Star Cleanliness questions. — 

I waited for over 4 hours to be seen. Once I finally got in to the exam room, I realized why. They were incredibly disorganized. They had to search for any needed item. The aid taking blood pressure didn't know how to put the cuff on and had to wait for someone to help her. They used gauze on my infected finger that was just sitting in a drawer. They didn't use gloves effectively and sometimes didn't have them on. The doctor did give me antibiotics but did not take a culture. I ended up having to go to the ER and have everything redone the next day. I didn't feel safe because I don't thing they were careful with cleanliness. I received no written instructions once I left.


StarStarStarStarNo Star Had great care from Medical Assistant and Dr Ci... — 

Had great care from Medical Assistant and Dr Cindy on Sat. night the 11th. Only problem I ran in to was trying to get a call back on Monday about stopping a medication. Never got a call back after 2 calls so stopped it anyway and luckily feel fine.


StarStarStarStarNo Star Wait time was long but service was great!  — 

Wait time was long but service was great!


StarStarStarStarStar Fast, easy, appreciate the checking in online t... — 

Fast, easy, appreciate the checking in online to reserve spot in line The staff provided assistance with the print-out of my covid test results


StarStarStarStarStar Awesome doctors at this location!! Highly recom... — 

Awesome doctors at this location!! Highly recommended!!!


StarStarStarStarStar Everyone was very easy going very attentive to ... — 

Everyone was very easy going very attentive to your needs and showed excellent quality customer service


StarStarStarStarStar Everyone from the help desk person up to the do... — 

Everyone from the help desk person up to the doctor were caring and helpful. The doctor genuinely concerned in ensuring I felt better and to root cause the issue. Not just treating the symptoms but also addressing the underlying trigger.


StarStarStarStarStar It was good n professionally done  — 

It was good n professionally done


StarStarStarStarNo Star My son had some food stuck in his throat and he... — 

My son had some food stuck in his throat and he was throwing up constantly. We were made to wait 45 minutes before the dr saw him. I think they should have considered my son’s situation and prioritized. But the dr who treated him was very nice, he made him comfortable by asking silly questions, examined and finally helped get clear his throat


StarStarStarStarStar Dr Mark is absolutely the bestest! — 

Dr Mark is absolutely the bestest! The staff & Dr Mark asks the questions & you 100% feel comfortable knowing you’re in good hands.


StarStarNo StarNo StarNo Star Try Somewhere Else... — 

The staff was generally nice. However when they took me to one of the doctor's offices they just had me sitting there for 45 minutes until they finally came back to look at the reason why I went there. The office was also not the cleanest looking. There were stains on the walls and floor. There were dust clumps on the floor. Their posters and labels were falling apart. If I had it to do over again, I would have chosen to go somewhere else.


StarStarStarStarStar they have the most amazing staff we have ever s... — 

they have the most amazing staff we have ever seen.kind,compassionate,DR.CYNTHIA IS AMAZING.AND I CAN'T FORGET TO MENTION THE BEST PHARMACIST I HAVE EVER MET.


StarStarStarStarStar The doctor, PS, and nurses are always very acco... — 

The doctor, PS, and nurses are always very accommodating, caring, and genuine. Doctor Cynthia Wollenschlager has a wonderful bedside manner and she really listens and cares about her patients. DuPage Immediate Care in my go to when I need help to feel good. I am always pleased when I get lucky enough to have Dr. Wollenschlager as my doctor! She has helped me to overcome terrible sinus infections; double ear infections; and most recently she has been a "godsend" I had a cluster of migraine headaches for two weeks straight and my general practitioner was going to be out of town for two weeks. Dr. W. saved me! She was able to break the cycle of my migraines and provide me with relief! Thank you so very much Dr. Cynthia Wollenschlager and associates!


StarStarStarStarStar  — 

Very grateful & happy for the help provided to me. The doctor was exceptional. She was kind, caring and explained everything to me in a way that eased my anxiety about my injury.,the nurse was wonderful as well. Awesome staff.


StarStarStarStarStar Expedited my consultation with the Doctor on du... — 

Expedited my consultation with the Doctor on duty who dressed my wound.


StarStarStarStarStar Great bedside manner from doctors and staff!  — 

Great bedside manner from doctors and staff!


StarStarNo StarNo StarNo Star They never called with radiology report. Place ... — 

They never called with radiology report. Place was dirty and the battery died during the xrays


StarStarStarStarStar  — 

Everyone was very kind. The care was great


StarStarStarStarStar A few days ago I could not contain my pain in m... — 

A few days ago I could not contain my pain in my hip, and the one who helped me was Dr. Holterman and quickly with the nurses they helped me to reduce my pain, for this reason when I need medical attention. I return to this plate DuPage Immediate Care in Oakbrook Terrace. Because I know that I am in good hands.


StarStarStarStarNo Star  — 

The service was good. The only issue was the wait time after being seen for a result.


StarStarStarStarStar I was very impressed with how thorough and kind... — 

I was very impressed with how thorough and kind the doctor was and her assistants. I also was very impressed with the number of tests you run and appreciate all that you did for me. thank you very much.


StarStarStarStarStar The place was very nice, with professional work... — 

The place was very nice, with professional workers from the front desk through the medical staff and doctors.


StarStarStarStarNo Star not the fastest but very happy with the visit — 

not the fastest but very happy with the visit


StarStarStarStarStar  — 

I like how I’m able to watch my place in line and get text messages when it’s soon for me to be called in. Everyone was nice to me as well, thanks.


StarStarStarStarStar I like that you can be seen as you walk in,so f... — 

I like that you can be seen as you walk in,so far the service is good,just keep Empathy in mind.


StarStarStarStarStar Thank you very professional receptionist were v... — 

Thank you very professional receptionist were very warm and kind. The drs were great and fixed my ears...I can hear. Respectfully Harry Walter


StarStarStarStarStar Great care. Very good doc — 

Great care. Very good doctor


StarStarStarStarStar Staff was nice and fri — 

Staff was nice and friendly


StarStarStarStarStar The doctor and staff were very friendly and hel... — 

The doctor and staff were very friendly and helpful.


StarStarStarStarStar Highly efficient professional treatment  — 

I showed up on a major holiday as a new patient with a painfully swollen toe. In about an hour they analyzed an xray of my foot, diagnosed my problem, and gave me a prescription to reduce the swelling. The center greatly exceeded my expectations.


StarStarStarStarStar I would give them 10 stars if I could. The set ... — 

I would give them 10 stars if I could. The set up where you can save your spot is amazing specially when you have children that won’t want to be in a waiting room for over 45 min. The Dr. was kind and actually listened to us and out concerns, everyone there was professional and courteous.


StarStarStarStarStar Grate care but room tempature cold — 

Grate care but room tempature cold


StarStarStarNo StarNo Star I was given an oral swab and the nose swab. I ... — 

I was given an oral swab and the nose swab. I was told I tested positive for strep and was to be given a call if I tested positive for Covid. I received an email stating I was positive for Covid but no phone call. A little upsetting. Thanks


StarStarStarStarStar Each person I encountered was very kind and sup... — 

Each person I encountered was very kind and supportive


StarStarStarStarStar The staff was awesome! — 

The staff was so nice! I’ve never been to urgent care where they actually cared


StarStarStarStarStar They were organized, efficient and kind. They ... — 

They were organized, efficient and kind. They helped me.


StarNo StarNo StarNo StarNo Star Bad experience  — 

We waited inside the patient’s room for over 1 hrs for the doctor, when the doctor was assessing my daughter, he was lack of knowledge and was expressing words that I had never said about my daughters symptoms.


StarStarStarStarStar The doctor’s assistant was so kind. Thank you. ... — 

The doctor’s assistant was so kind. Thank you. The doctor was great.


StarStarStarStarStar Excellent service. Great doctors! — 

Excellent service. Great doctors!


StarStarStarStarStar Gena Medema — 

The waiting rooms were overflowing with patients and we had to wait for over 2 hours but just have to say the entire staff was amazing! They answered everyone’s questions politely and were very professional and friendly. I was very impressed and the test results were emailed incredibly fast. Thank you for the great care. We will definitely recommend your facility!


StarStarStarNo StarNo Star Still don’t know for sure if foot has a break. ... — 

Did not receive an after visit summary. Was told my foot had a break and was given the X-ray but no written statement of the radiologist report or the Dr. Was also told to go to IBJI for follow up. When I went to IBJI they asked why I wasn’t given a boot to wear and did not see a break in the foot on the X-ray. As of now I still don’t know if the foot is broken or bruised but I do have a special shoe to wear from IBJI. Now I am scheduled to see a podiatrist at IBJI. I have been given “the run around” as they say.


StarStarStarStarStar Highly Recommend! — 

Staff is so friendly and efficient. Was worth the drive for this location’s services.


StarStarStarStarStar Excellent Experience  — 

I came in extremely sick and Dr. Cindy was absolutely amazing. She gave me a very thorough examination and was determined to help me get better. After a nebulizer, IV, pain meds, and steroids, I was feeling much better upon leaving. Dr. Cindy genuinely cared and was so kind and compassionate. She very thoroughly explained what was going on, the tests conducted, and explained the medications I would need to take to get better. She also offered a follow up with her to ensure that I was getting better.


StarStarStarStarStar Courteous, kind and professional staff. Dr. Hol... — 

Courteous, kind and professional staff. Dr. Holterman was thorough, he listened, and l did not feel rushed. Thank you!


StarStarStarStarStar Thanks a lot for your help and appreciate Your... — 

Thanks a lot for your help and appreciate Your kindness and dedication to work .


StarStarStarStarStar Excellent Medical Care — 

Well organized office and staff. Dr. was very attentive and caring. I highly recommend DuPage Immediate Care!


StarStarStarStarStar Excellent staff, excellent professional staff a... — 

Excellent staff, excellent professional staff and service. The doctor was very clear in explaining every detail and every question asked was answered professionally. Thank you very much.


StarStarStarStarStar Great service. The dr was thorough with us and ... — 

Great service. The dr was thorough with us and it didn't take long at all


StarStarStarStarStar Quick and friendly  — 

I live behind one of their clinics and I went there after making an appointment. I didn't have to wait to long and they led me to my exam room. The nurse and doctor were very friendly and explained everything. I received my COVID results quickly and healed just fine. I am glad I didn't have to go sit in a hospital hoping they squeezed me in.


StarStarStarStarStar This place is great — 

I was a little worried going in that I would have to wait for a long time with my sick daughter but they took good care of both of us and I was able to understand what needed to happen every step of the way.


StarStarStarStarStar Having visited the DuPage Immediate Care for su... — 

Having visited the DuPage Immediate Care for surgical intervention a third time as a walk-in patient within the last six months, I can only offer the highest recommendation and praise for this excellent medical facility for anyone seeking medical or surgical treatment. The medical receptionists and medical staff are very helpful in registration to point-of-care. Moreover, the very kind, humble, cool and great general surgeon, Dr. Holterman, is the DaVinci of surgeons in the Oak Brook suburb area--his skill and surgical outcomes are flawless and relieving! He and his excellent assistant AJ, and supporting staff ensure complete patient satisfaction and improvement of quality of life. At times, a busy clinic but any short wait time is worthwhile! The medical team demonstrate skill, compassion and patience in a clean clinical facility. If there is any critique, I might recommend a facilities engineer fix the outside entrance door so it does not slam hard which can be heard in the reception area. As a patient, I am very grateful to the excellent medical and surgical care of DuPage Immediate Care, wonderful staff and medical care; hence, I'll be back again for any other medical intervention!


StarStarStarStarStar Great care was given to me!!  — 

Great care was given to me!! They are professional, caring and wonderful!


StarNo StarNo StarNo StarNo Star Long wait — 

Apt was at 6 and had to wait till 10pm to get seen. Horrible wait time.


StarStarStarStarStar The doctor and staff were incredibly caring — 

The doctor and staff were incredibly caring


StarStarStarStarStar Excellent customer services and staff — 

Excellent customer services and staff


StarStarStarStarStar Never knew these places existed before until I ... — 

Never knew these places existed before until I needed some care. Went over there, got treated, feel much better. God forbid I need urgent care again, if I do I'll go back to DuPage urgent care definitely.


StarStarStarStarStar Great customer service experience, friendly, ki... — 

Great customer service experience, friendly, kind and respectful include dr. listens to patient concern and explains test results. Very helpful leave clinc knowing examination went well.


StarStarStarStarStar  — 

I was sick and feeling awful. Everyone there from the intake at the front desk to the techs and Doctor Wollenschlage were kind and concerned about my well being. And there were results and remedies!


StarStarStarStarStar Pleasant office staff, short wait, great doctor... — 

Pleasant office staff, short wait, great doctor


StarNo StarNo StarNo StarNo Star Poor experience- we were not even seen here. — 

We signed up online. After waiting over an hour and 20 minutes (the estimated wait was an hour) at the building, I went in to check on our appointment for our 2 year old who had hurt her arm. I was told it would still be a while and that we should go home and wait for a call to come in. Over an hour and a half after that, someone called and told me their X-ray machine was down (which is really bad for an urgent care) and that there was no point in us being seen there. They asked to cancel our appointment. So after waiting all morning for my daughter to be seen, they cancelled the appointment and we had to go to another urgent care where we had a much better experience.


StarStarStarStarStar Very friendly doctor, resolved our issue right ... — 

Very friendly doctor, resolved our issue right away.


StarStarStarStarStar Dr. Cynthia went above and beyond to help my da... — 

Dr. Cynthia went above and beyond to help my daughter and son feel better. She was kind and caring, and working late into the night. We're glad for the late hours that the clinic is open, and for the docs and nurses and staff who are able to make that available to us. Thank you!


StarStarStarStarStar When my daughters are sick and can’t get appoin... — 

When my daughters are sick and can’t get appointments with their pcp I love coming here the doctors are nice and the staff is nice also I like that you can wait in your car and they will let you know when your turn is and come inside ..


StarStarStarStarStar Great place treated me awesome — 

Great place treated me awesome


StarStarStarNo StarNo Star Long wait — 

They said an hour wait and I was still waiting after 1.5 hours so I left!


StarStarStarStarStar ❤️❤️❤️ lovely staff great energy  — 

❤️❤️❤️ lovely staff great energy


StarStarStarStarStar Love the energy and the employees thanks  — 

Love the energy and the employees thanks 😊


StarStarNo StarNo StarNo Star Very poor customer service. I had to call 5 ti... — 

Very poor customer service. I had to call 5 times and 24 hours later to find out the test results that take 45 min..


StarStarStarStarStar Excellent care — 

Excellent care from a caring physician. Thank you to the provider who thoughtfully cared for my sick son. The wait was very long, but worth it in the end.


StarNo StarNo StarNo StarNo Star Take away there Licenses!!  — 

My primary care doctor is threw Northshore but I went here because a family member recommended them to me. Worst decision ever. When I first showed up there was no other patients in the office. I sat in the waiting room for 30 min watching and listing to everyone one of the nurses and doctors chit chatting. When I was finally escorted to my room I was accompanied by a very rude nurse who was also training someone at the same time. I had the flu bad and my head was pounding. When the nurse checked me in she was being very short with me and seemed unconcerned with her job or my well being while training someone at the same time. She jammed a stick down my throat with no ease or concern for my well being and as she left she slammed the door shut! That was just the beginning. When the doctor came in I described what I was feeling to her and she immediately diagnosed me with bronchitis without taking and necessary steps to determine if that was the actual ailment I was dealing with. Her assistant than took X-rays of my chest and I went back to the room. I waited in that room for over a hour before I walked out to ask what was going on. I found all of them eating and giggling in the middle of the hallway. The assistant than told me they won’t send him the X-rays so I have to wait. So, ok fine I waited. I than asked if they could perform a flu and Covid test on me just to make sure because the flu was going around. I actually took a walk outside because I couldn’t breath in that room. When the doctor came back she said I have bronchitis and marched me to the pharmacy to get prescriptions. This is all by the way still without taking a flu test or getting the results from the X-rays. So I leave 10 min later I get a call from the doctor asking me to come back because they miss diagnosed me. I went back. The original nurse that I had yelled at me when I asked what was going and told me it’s not there fault I was complaining I was waiting. She needs to loose her license!!


StarStarStarStarStar This was the most pleasant experience I’ve ever... — 

This was the most pleasant experience I’ve ever had at an urgent care center. Friendly staff, nice medical assistant and nice doctor. Quick in and out. I really like that you can make an appointment too. I highly recommend this center.


StarStarStarStarStar The Dr and staff were so professional and frien... — 

The Dr and staff were so professional and friendly to me a visitor from out of state!


StarStarStarStarStar The doctor that took care of her listened to my... — 

The doctor that took care of her listened to my concerns for my daughter. As well what the school was asking me for her to get back she gave me the note. Also the pharmacy was so convenient, and she took care of us very well. Definitely a good place to come like moments like this.


StarStarStarStarStar Everyone was helpful and it was conv — 

Everyone was helpful and it was convenient


StarStarStarStarStar Dr Cynthia knows her stuff.  — 

Dr Cynthia knows her stuff.


StarStarStarStarStar Very efficient and helpful. The system with num... — 

Very efficient and helpful. The system with numbers makes it organized and you can see how long the wait may be . The doctor and nurse were great and listened attentively. Very professional but kind .


StarStarStarStarStar The doctor was very informative, caring and dil... — 

The doctor was very informative, caring and diligent in providing excellent care.


StarStarStarStarStar Visit was quick. Wait time was long but it was ... — 

Visit was quick. Wait time was long but it was very convenient to be able to sign up on line and be updated on the place in queue so we were able to leave home just in time. They also called us right afrer visit when we forgot some items in the room.


StarStarStarStarStar Amazing nurses and doctors. Great help from rec... — 

Amazing nurses and doctors. Great help from receptionist as well


StarStarStarStarStar Thanks for helping me with an ear and throat in... — 

Thanks for helping me with an ear and throat infection. Looking forward to the medicine helping. It has somewhat. Thanks again !!!


StarStarStarStarNo Star Very friendly staff and doctors.  — 

Very friendly staff and doctors.


StarStarNo StarNo StarNo Star I was very ill and was given a strep test. I h... — 

I was very ill and was given a strep test. I had no symptoms and the strep test came back positive. I asked them to do another one and it came back negative. They did a virus culture and I got the results quickly. I gave a stool sample and over a day later I got a phone call saying that they messed up the sample and I would have to come back. I was really upset because I hadn’t been feeling well and was pretty sure there was something going on with a bacteria or a parasite. I felt that their negligence caused me to have to take another day off of work and go see my regular doctor. I probably will not return.


StarNo StarNo StarNo StarNo Star Too many people in the waiting area. Then, the ... — 

Too many people in the waiting area. Then, the doctor was unprofessional. She was eating and talking with her mouth full of food. Yuck.


StarStarStarStarStar Great Place. — 

The receptionist were vey polite and the doctors were had great "bed side manners". When I need immediate medical attention, This is were I go.


StarStarStarStarStar The go to Doctor’s. — 

You guys are always there to help the Sick, and make them feel better.


StarNo StarNo StarNo StarNo Star Misdiagnosed as ear infection and step throat w... — 

Misdiagnosed as ear infection and step throat while it was actually blisters in the throat causing the infant not to eat. Had to go to a different doctor to get the right diagnosis. Unbelievably bad service after waiting 2 hrs to see the doctor.


StarStarStarStarNo Star Waited 2 hours and only 2 people in waiting are... — 

Waited 2 hours and only 2 people in waiting area when I got there.


StarStarStarStarStar Dr Cynthia is the best my wife loved her as her... — 

Dr Cynthia is the best my wife loved her as her Dr and I think she is great


StarStarStarStarNo Star The process was only somewhat painful to set up... — 

The process was only somewhat painful to set up an account, log in and be seen by a physician. Which these days is actually pretty good. The physician was attentive and helpful and was appropriately conservative in his suggestings and resulting prescription.


StarStarStarStarStar Super friendly, professional staff and Doctors.... — 

Super friendly, professional staff and Doctors. All my questions are always answered. Never long wait.


StarStarStarStarStar Amazing and friendly physician! If he had his o... — 

Amazing and friendly physician! If he had his own practice I would definitely make him my primary care doctor


StarStarStarStarStar Awesome staff and very caring.  — 

Awesome staff and very caring.


StarStarStarStarStar Service was quick and friendly the whole staff ... — 

Service was quick and friendly the whole staff gave good service and his doctor was a very nice lady made me feel very welcome .


StarStarStarStarStar Very helpful. . Made me feel better with the tr... — 

Very helpful. . Made me feel better with the treatment and the doctors were very kind. I loved the fact there was a pharmacy inside there as well


StarStarStarNo StarNo Star It was short staff the doctor and nurse was so ... — 

It was short staff the doctor and nurse was so helpful after hours of sitting there but overall experience was ok


StarStarStarStarStar  — 

Love Dr. Cynthia she is so caring and helpful such a wonderful doctor!


StarNo StarNo StarNo StarNo Star Sub par and painful experience  — 

I came in with a severe injury to my leg and was there for a period of a few hours, no one offered ice, a method to elevate my leg, or offer a cane, crutch, wheelchair or any assistance moving from room to room or to my car. In fact I was forced to stand at the front desk tablet for the entire check in process. No real treatment advice was offered. The diagnosis I was given was " you would know if it was torn..." Iwas also told the xray was negative, but negative for what... I don't know. Get an mri and then follow up. Was th e only real directive I had. I left the facility with the same amount of information I entered with. If I went home instead, at least I would have been able to elevate and ice, and take some more ibuprofen.


StarStarStarStarStar Thank you — 

The receptionist, nurses, doctor and pharmacist was friendly and professional. They listen to my medical needs a treated me in a timely matter. Yes, I would recommend DuPage Immediate Care.


StarStarStarStarStar  — 

I am from out of state. I had a great experience. I was in, in a timely fashion and the staff was very friendly and compassionate.


StarStarStarStarStar Awesome!!! — 

Awesome job! Knew exactly what the issue was upon seeing my spider bitten arm. Doctors and nurses were VERY kind and knowledgeable.


StarStarNo StarNo StarNo Star Nerve pain in neck — 

I needed an injection and found out DuPage doesn't do them, so that negated the reason for my trip


StarStarStarStarStar Good people and staff. — 

Very attentive and kind staff. Just what you need when you’re feeling in need.


StarStarStarStarStar Everyone was curitious and professional. — 

Everyone was curitious and professional.


StarStarStarStarStar  — 

Doctor was excellent. The computer link to register was terrible


StarStarStarStarStar Dr. Wollenschlager treated us with kindness…. — 

Dr. Wollenschlager treated us with kindness and respect. She patiently assessed both my wife and myself and addressed our primary reasons for coming in promptly.


StarStarStarStarStar Great & fast service. Nice Doc — 

Great & fast service. Nice Doctors


StarStarStarStarStar Staff and provider were quick, kind and thoroug... — 

Staff and provider were quick, kind and thorough. Although quick did not hurry through my visit and took great care of me.


StarStarStarStarStar 1 sick strep mom — 

Dr was wonderful. I would go see him again.


StarStarStarStarNo Star My complaint is being told 30 minutes and it wa... — 

My complaint is being told 30 minutes and it was 3 hours and mix up of medications.


StarStarStarStarStar The service was very good and the wait was very... — 

The service was very good and the wait was very minimum. Good service on the whole.


StarStarNo StarNo StarNo Star Poor follow up on issue raised after visit — 

While my visit went quick and was very informative about what to expect, when I received my discharge paper it was a little different then what I was told. I called back several time to speak with someone regarding the issue and the last person took my number and assured me they would call me back with an update, that never happened. Therefore, I’m not sure I will use this ic facility next time for me or my family.


StarStarStarStarStar Best Urgent Care — 

Everyone at this facility is SO nice and the doctor is amazing and has the best bed side manners. He has been wonderful to both me and my son!


StarStarNo StarNo StarNo Star Long wait. Saw Dr. For 3 minutes  — 

Long wait. Saw Dr. For 3 minutes


StarStarStarStarNo Star bathrooms were very dirty and I had to submit a... — 

bathrooms were very dirty and I had to submit a urine test - I had to clean it myself before I can even use it - no toilet paper or paper towels were restocked even though I mentioned it to the receptionist


StarStarStarStarStar Very good service,Dr.and staff was friendly and... — 

Very good service,Dr.and staff was friendly and explained all the procedure they was during see that I was better Thanks To The Dr.And staff


StarStarStarStarStar Very nice staff. Everything runs very fast and ... — 

Very nice staff. Everything runs very fast and efficiently. One complaint would be no masks available for those people who forgot to bring masks.


StarStarStarStarStar Hi we were seen on the sunday before labor day.... — 

Hi we were seen on the sunday before labor day. And it was absolutely free and hassle free. Although some information was entered in properly...the reps made it easy and convenient to fix. Also the dr and student pointed me in the direction of a walgreens who had the prescription ready within 20mins of leaving the office. For any other urgent care needs, ill be coming to this location


StarNo StarNo StarNo StarNo Star Never Again - Please investigate  — 

Worst Healthcare experience of my life!! This facility needs to be investigated and SHUT DOWN! Poor front desk service, poor time management, patients fighting over who was waiting longer to be seen next because the order of patients was incorrect (the medical assistant literally said, "who wants to go next? As if this was a circus show not a immediate care with people in pain!), Medical assistant violated HIPPA law by asking someone in the lobby what their medical concern was thankfully the person knew their rights!, the Indian lady at the front desk became confrontational and left her desk to come in my face after I made mention that she poorly estimated the wait time when I called ahead 12 mins before I arrived! What was "10 mins was actually close to 2 hours!" ....Doctor not wearing mask despite CDC rules (her reason was she was hot and said she didn't have covid) did not rewash hands each time she entered inbetween each patient, she was eating candy, Xray tech did not close door to room which is standard safety protocol, another tech thought she was about to insert my IV without gloves and when I asked if she washed her hands she got offended when I said but you just walked in here scratching your head with extensions! Then she got loud and defensive causing a scene as victim smh, the doctor was nice and did her best under the stress and demand, but she did not show my xray she only told me what report said and casually handed me the papers vs going over them verbally so I could be clear and understand next steps. Lots of unprofessionalism at this site! Only one or two people showed tact, seemed to be following the rules of standard care, and deserved to be there. Everyone needs to be reaccessed or REPLACED ASAP! The doctor tried to tell me to just go to the ER instead and NOW I SEE WHY! Elmhurst Hospital is grade A status and will most likely give you the treatment and quality service you deserve! I regret giving this place my time and good insurance!!


StarStarStarStarStar Place was Clean, very friendly staff. Was taken... — 

Place was Clean, very friendly staff. Was taken care of in a timely manner


StarStarStarStarStar Great location, Great service!! — 

Such a great location. Everyone was so kind and caring for my children.


StarStarStarStarStar This facility is always so caring  — 

This facility is always so caring


StarStarStarStarNo Star The doctor on call was more than attentive and ... — 

The doctor on call was more than attentive and very kind.


StarStarStarStarStar The doctor and entire staff were extremely nice... — 

The doctor and entire staff were extremely nice and helpful.


StarStarNo StarNo StarNo Star Mask Protection  — 

There is a sign on the front door requesting that people wear a mask and yet nobody in the reception area and/or the waiting room had on a mask including the employees. I was the only one wearing a mask. This really concerned me. I also needed to speak to the Doctor to ask what to take for my cough which was very bad and we didn’t discuss this before I left. When I got home I called and I left a message but never got a call back.


StarStarStarStarStar Highly recommend DuPage Medical Clinic — 

Dr. Agha introduced me to the DuPage Medical Clinic which is connected to Summit Dermatology. If you are looking for an outstanding dermatologist, Dr. Agha is the best. At the DuPage Medical Clinic, Dr. Kumar and Dr. Holterman are excellent. The entire team at DuPage Immediate Care is supportive, helpful and understanding. I had the best experience and will return for all future health issues.


StarStarStarStarStar I highly recommend!!! — 

Tried to get an appointment at a local Dr and was not able to. Also tried accessing immediate care but because I was COVID positive they wouldn't see me. I called to see if Dupage Immediate Care would see me and they said I could walk in. I was also able to get my meds insight which was a huge plus. I highly recommend!!!


StarStarStarStarStar Clean, friendly, professional  — 

Everyone was very friendly. The establishment was very clean. The nurse & doctor both listened, nothing was rushed. They really care about your well-being, even down to the on-site pharmacist. It was very easy to make the appointment & convenient to have my prescription before leaving.


StarStarStarStarStar I had a short wait time and the entire staff wa... — 

I had a short wait time and the entire staff was very nice and helpful.


StarStarStarStarStar Quick, professional & safe  — 

Quick, professional & safe


StarStarStarStarStar Staff were amazing! Thank you! — 

Staff were amazing! Thank you!


StarStarStarStarStar  — 

I was hours away from home and they really helped me when I needed them! They were amazing with my kids as well! They pharmacy inside was really quick and convenient! I would go back again!


StarStarNo StarNo StarNo Star We were waiting for see doctor 45 just regular ... — 

We were waiting for see doctor 45 just regular check up for my son. It wasn’t busy that time.


StarStarStarStarStar Excellent service as a walk in. — 

Excellent service as a walk in.


StarStarStarStarStar It was a timely visit and I didn’t have to wait... — 

It was a timely visit and I didn’t have to wait very long at all. I got rx’s for the meds I needed.I just wish that I had gotten some kind of paperwork that I could direct to my internist. Also the bathroom was not very clean with tp all over.


StarStarStarStarStar .. — 

It longer to find your location than it did to get the covid test. Overall a very good experience.


StarStarStarStarStar I was able to secure a place in line on the int... — 

I was able to secure a place in line on the internet. The Doctor saw me right away


StarStarStarStarStar The assistance I received was prompt, thoughtfu... — 

The assistance I received was prompt, thoughtful, supportive and reassuring. The doctor, nurse and reception staff were very considerate and made me feel heard and well cared for. Thank you all.


StarStarStarStarStar Extremely convenient and helpful.  — 

Extremely convenient and helpful.


StarStarStarStarStar Very courteous and friendly. G — 

Very courteous and friendly. G


StarStarStarStarStar Dr Wollenschlager was wonderful, and the nurse ... — 

Dr Wollenschlager was wonderful, and the nurse (?) that gave the shots was great, it didn't hurt! I was impressed with DuPage Urgent Care!


StarStarStarStarStar The staff was really friendly and I wasn't ther... — 

The staff was really friendly and I wasn't there long.


StarStarNo StarNo StarNo Star I would not recommend this Immediate Care facil... — 

I would not recommend this Immediate Care facility at all. After waiting in our car for an hour for our late night facility, our appointment was canceled without our knowledge. When we finally rescheduled and saw the doctor, he was quick to prescribe antibiotics without performing a strep test which I then asked if they were going to do. My daughter is on a other medication and when I asked about taking the 2 together, he said it should be fine. Upon googling and later contacting our specialist, found out it was NOT ok to take together. This is my second time at this facility and my 1st time was not a good experience either. The only positive thing I can say is that the medical assistant was very very nice.


StarStarStarNo StarNo Star Yet to receive test results — 

Yet to receive test results


StarStarStarStarStar The doctors and nurses are knowledgeable, have ... — 

The doctors and nurses are knowledgeable, have a great deal of expertise in their specialties, and are very compassionate and caring. I would definitely recommend their services to a friend or colleague! 5 stars


StarStarStarStarStar Great Staff — 

The Dr took time explaining the problem The nurse or whoever gave the shot was gentle and professional (male) We did not have to wait long.. It was clean inside and out.


StarStarStarNo StarNo Star Never Got My Prescription  — 

I came in Friday for a COVID test and requested a Paxlovid prescription to shorten the duration of my symptoms. The doctor said no problem, told me they would call my pharmacy, and then I never heard anything. I called the front desk, got transferred to a voicemail, now it’s Monday and I never got my prescription. Luckily, I’m feeling better on my own. It felt like I wasted my time going into the clinic, though.


StarStarStarStarStar Great service and knowledgeable people  — 

Great service and knowledgeable people


StarStarStarStarStar Girls at the check in desk could NOT be more fr... — 

Girls at the check in desk could NOT be more friendly. You’re lucky to have them.


StarStarStarStarStar Very friendly and effective health care.  — 

Very friendly and effective health care.


StarStarStarStarNo Star It was great experience ,despite waiting time, ... — 

It was great experience ,despite waiting time, staff is friendly, kind too, M.D.was professional and knowledge, appreciate the long working hours that really help us avoid longer ,unnecessary visits to E.R with longer waiting time


StarStarStarStarStar Medical team was wonderful. Very caring. — 

Medical team was wonderful. Very caring.


StarStarStarStarNo Star Staff — 

Staff very nice. Wasn't happy with antibiotic gave to me due to when I googjed it it said ir was double strength and 1 am I had a re action and went to Hinsdale er


StarStarStarStarStar  — 

Very pleased with doctor, tech (nurse?) and reception. Thank you.


StarStarStarNo StarNo Star Very long wait time.Dr.  — 

Very long wait time. Dr. was excellent


StarStarStarStarStar Very professional and caring staff! — 

Very professional and caring staff!


StarStarStarStarStar The service was excellent I had a EKG and was i... — 

The service was excellent I had a EKG and was in and out promptly I will definitely recommend Dupage Immediate Care to friends and family. Lonnie Phillips


StarStarStarStarStar  — 

It took awhile to check in as a new patient but once that was completed, the staff was friendly & efficient. Dr. Came in after wards to explain things & give prescription.


StarStarStarStarStar The entire staff was so friendly and caring! I ... — 

The entire staff was so friendly and caring! I was in serious pain and although they couldn't solve the issue they helped me relive the pain and get connected with a specialist. For the amount of pain I was in, they took care of me so well and really cared. I was very impressed and grateful for everyone that helped me that night!


StarStarStarStarNo Star liked getting prescription at the same place. ... — 

liked getting prescription at the same place. leaving a urine specimen was not easy, not enough equipment in restroom to sit the container etc.,


StarStarStarStarStar Very nice staff and doctors  — 

Very nice staff and doctors


StarStarStarStarStar Your Dr is so great! He has looked at my siste... — 

Your Dr is so great! He has looked at my sister a few times in the past. He always takes great care of her.


StarStarStarStarStar  — 

The staff was very friendly and the doctor was very professional. The care my daughter received was very good


StarStarStarStarStar Friendly staff, not too long a wait, instructio... — 

Friendly staff, not too long a wait, instructions for next step in healing.


StarStarStarStarStar Very friendly and professional.  — 

Very friendly and professional.


StarStarNo StarNo StarNo Star  — 

We still have not received our test results


StarStarStarStarStar Amazing staff and was attended very quickly.  — 

Amazing staff and was attended very quickly.


StarStarStarStarStar Theyare very good and fast!  — 

Theyare very good and fast!


StarStarStarStarStar Doctor and nurse were kind, professional and ef... — 

Doctor and nurse were kind, professional and effective in treating me with marked and quick improvement in my condition


StarStarStarStarStar This was the first time I used the services of ... — 

This was the first time I used the services of the DuPage Immediate Care. I needed blood drawn for the doctor who is treating me and it was a very efficient after my 20 minute wait after signing in.


StarStarStarStarStar Absolutely amazing Drs and Nurses. We always fe... — 

Absolutely amazing Drs and Nurses. We always feel listened to and they are so caring! If there are a few people, we can wait in the car and the app tells us our position in line. I sometimes run to Pete’s grab groceries then it’s time to go.


StarStarStarStarStar Everyone was very nice and very efficient — 

Everyone was very nice and very efficient


StarNo StarNo StarNo StarNo Star Extremely long wait times — 

I spent two hours here for a simple TB test and physical. I had reserved my appointment 1 hour prior and still ended up waiting in total 3 hours to be seen. Medical providers were improperly wearing their masks! Several people in the waiting room were also not wearing masks despite the requirement. Overall I felt uncomfortable here.


StarStarStarStarStar The doctor and nurse were both so nice, helpful... — 

The doctor and nurse were both so nice, helpful, and calming. They helped me with my illness and also made me feel good emotionally as well.


StarNo StarNo StarNo StarNo Star COVID-19 tests should be free; it is unethical ... — 

COVID-19 tests should be free; it is unethical for you guys to charge a physician visit for it. You did not answer the phone. Also, it took 16 hours to get my results and I had to go to another clinic to get a second test for travel.


StarNo StarNo StarNo StarNo Star The Indian girl at the front desk was unwelcomi... — 

The Indian girl at the front desk was unwelcoming/rude and when I told her I had an appointment she ignored me, when I asked for a mask she insisted that I fill out paperwork first before I can get a mask. I literally had to argue with her to get a mask since they were All out of stock when I walked in. Not sure if she forgot about Covid or if she forgot where she worked but she needs way better training but nurses and doctor were great and knowledgeable.


StarStarStarStarStar Wonderful staff — 

Receptionist, billing representative, and medical assistant were very polite and helpful. Medical assistant didneven mind when I asked her to redo my blood pressure. I told her automatic blood pressure machine probably not accurate. She even did third time with old school manual blood pressure cuff. Dr. Cynthia was very thorough doing my physical and has excellent bedside manner


StarNo StarNo StarNo StarNo Star Was told a totally inaccurate wait time and the... — 

Was told a totally inaccurate wait time and then was given the wrong prescription and had to go to the ER.


StarNo StarNo StarNo StarNo Star Pls have a good triage team to determine which ... — 

Pls have a good triage team to determine which patients are capable of being seen by that doctor and which aren’t. If you are unable to provide service then don’t let the patient wait for 2 hrs before being told nothing can be done. You should be able to gauge that prior at the time of check in.


StarStarStarStarStar The staff was very helpful and knowledgeable. ... — 

The staff was very helpful and knowledgeable.


StarStarStarStarStar I love the care and understanding provided by t... — 

I love the care and understanding provided by the staff


StarStarStarStarNo Star I got there 5 mins before opening and no one wa... — 

I got there 5 mins before opening and no one was in the office. In fact I saw a desk person pull into the lot a couple minutes after open time. Then there were issues, no key, couldn't figure out how to unlock the door etc. The paperwork I was given to fill out was for workman's comp which is NOT why I was there. I felt it was very loosely run.


StarStarStarStarNo Star I feel the care received was good but the wait ... — 

I feel the care received was good but the wait to receive care was very long


StarStarNo StarNo StarNo Star Front desk is not welcoming and unprofessional.... — 

Front desk is not welcoming and unprofessional.


StarNo StarNo StarNo StarNo Star This is my first time visiting and I have to sa... — 

This is my first time visiting and I have to say that my experience was horrible due to the wait time.


StarStarStarStarStar Very convenient and quality care for little one... — 

Very convenient and quality care for little ones. Child friendly!


StarStarStarStarStar Dr. Cindy is THE most caring doctor I've EVER h... — 

Dr. Cindy is THE most caring doctor I've EVER had! She took such wonderful care of me that I can't even express how grateful I am!


StarStarStarNo StarNo Star I did get to see a doctor and have a few pictur... — 

I did get to see a doctor and have a few pictures taken.


StarNo StarNo StarNo StarNo Star Find another immediate care.  — 

Chose this location because you can reserve your spot in line, online. This was the best option with a 5 year old with an injured elbow. Arrived at our scheduled time, remained in our vehicle, as we were told we were 5th in line. After an hour of waiting we were finally next in line - where we remained for another 40 minutes. I called inside and they casually told us to come in and they would “check us in.” Figured we already were, since I had submitted all our paperwork. Walked in to find people not wearing masks, including nurses. One nurse was openly venting how miserable she was and how she was going to call in sick for a week. I understand that medical professionals are being overworked but I felt it was extremely unprofessional for her to be discussing this in ear shot of patients. Once we were finally in an exam room we were taken care of by a Hispanic man, whose name I wish I had taken because he was the only positive part of our experience. He was actually the X-ray technician who took wonderful care of my nervous 5 year old. Apparently he works at a local hospital, which the doctor shared with me and began to describe the violence he says every weekend with so many gun shot victims and shootings. SHE DISCUSSED THIS IN FRONT OF MY 5 YEAR OLD. After she looked at my son’s arm she said we needed to wait for a radiologist to look at the X-rays. This took an hour, without being updated. The X-ray tech was the one who came in to check on us and he apologized for the wait. He said he would check on the radiologist’s progress, who was off-site. The doctor finally came in, with her mask under her nose, and we were told he needed an MRI. They refer patients to Bright Lite where you can pay out of pocket rather than wait for insurance authorization, which could take up to 4 days. Strange. What they fail to mention is that there is not an ortho doctor available to read the MRI! Waste of my time. Will stick with Hinsdale Orthopedics in the future or an ER.


StarNo StarNo StarNo StarNo Star The worst place ever never going back there — 

The worst place ever never going back there


StarStarStarNo StarNo Star Doctor was excellent. — 

Doctor was excellent. Accurate diagnosis & treatment. Very clear explanation of diagnosis. Extremely kind to 3year old. My issue & reason for mediocre review is that I scheduled an online appointment, and arrived early for scheduled time, but had to wait 2 1/2 hours past my appointment time for 3 year old to be seen.


StarNo StarNo StarNo StarNo Star Doctor never closed the door to protect my priv... — 

Doctor never closed the door to protect my privacy, didnt give me the time of day and made a suggestion as he walked out the door. FYI the suggestion he gave was something I already stated I was doing. It’s clear he listened to NOTHING I had to say.


StarNo StarNo StarNo StarNo Star Doctor gave incorrect information about a presc... — 

Doctor gave incorrect information about a prescription. I was told I had to stop breastfeeding on the drug, but that was incorrect. Wait time in the room was unnecessarily long and staff were not very professional. I could hear their conversations about other patients through the door.


StarStarStarStarStar Professional staff. Easy 1st time check in. S... — 

Professional staff. Easy 1st time check in. Short wait time. Friendly and informative Doctor


StarNo StarNo StarNo StarNo Star Interminable long wait time. Only one person i... — 

Interminable long wait time. Only one person in waiting room when I arrived. Then, 90 minute wait for service. Then, had to provide a lengthy medical history. All I needed / wanted was the two minute COVID test. What a waste of my time and my wife's time.


StarStarStarStarStar  — 

Seamless. Great visit as my Son hurt his ankle playing Football. Dr. was excellent!


StarStarNo StarNo StarNo Star  — 

There seemed to be a major wait time. Patients in the waiting room kept asking when they were going to be called. Patients were coming out of their care rooms and looking for staff in the hallway that happened to be laughing and talking about things unwork related. Completely ignoring the Patients standing in the halls. Care given to me was great. I understood everything that was being told to me and the nurse who helped the doctor was kind and professional. Then I received not just my test results via email, but a different patients results.


StarStarStarStarStar Excellent Care and service — 

Excellent Care and service


StarStarStarStarStar Excellent service  — 

Everyone was very nice and helpful. A very smooth process and little waiting


StarStarStarStarStar Excellent on all aspects of the experience! — 

Excellent on all aspects of the experience!


StarStarStarStarStar Great support, caring staff. — 

Great support, caring staff.


StarStarStarStarStar Excellent resource using board certified physic... — 

Excellent resource using board certified physicians. Got my lab results in 2 hrs for PCR COVID test and respiratory panel. Very helpful


StarStarStarStarStar 5 stars The staff and doctor were very professi... — 

5 stars The staff and doctor were very professional.


StarStarStarStarNo Star Staff was friendly and time to get test was ver... — 

Staff was friendly and time to get test was very good


StarNo StarNo StarNo StarNo Star Dr got panic for nothing, she referred us to th... — 

Dr got panic for nothing, she referred us to the hospital where it was not to and refused to do anything to him, just charged us for nothing


StarStarStarStarStar Thay are very nice and helpfull — 

Thay are very nice and helpfull


StarNo StarNo StarNo StarNo Star I did not receive good customer service here. A... — 

I did not receive good customer service here. And will not return. I understand that it’s a storage in nurses, by the end of the day everyone is ready to go home. But that doesn’t mean you shouldn’t treat patients with care. My 15 month old had a fever of 103 and I was told he was fine. I shouldn’t have to ask the nurses to do their job. I had to repeatedly ask for my son to be checked out in the room.


StarStarStarStarStar Nurse working there were great with my daughter... — 

Nurse working there were great with my daughter had a lot of patience with her


StarStarStarStarStar  — 

Dr. Mark Holterman and staff were excellent; very professional, knowledgeable and attentive. Thank you.


StarStarStarStarStar Staff were compassionate, respectful and Dr was... — 

Staff were compassionate, respectful and Dr was awesome


StarStarStarStarStar Was able to help me that day and I feel better ... — 

Was able to help me that day and I feel better already.


StarStarStarStarStar very very nice people dr Kumar was excellent i... — 

very very nice people dr Kumar was excellent i gave them 5 star rated


StarStarStarStarStar I always take my kids here because doctors are ... — 

I always take my kids here because doctors are prompt, explain to me my kids diagnosis, and medication is dispensed fast in the pharmacy that is next door.


StarStarStarStarStar Always prompt and professional, I prefer Dupage... — 

Always prompt and professional, I prefer Dupage over other immediate care centers.


StarStarStarStarStar ... — 

Very good follow Thur doctor was patient and thorough in the time she was with me


StarStarStarStarStar Very professional and courteous  — 

Very professional and courteous


StarStarStarNo StarNo Star Provided some relief but I needed a stronger dr... — 

Provided some relief but I needed a stronger drug.


StarStarStarNo StarNo Star Dr doctor didn’t pull up his mask the first few... — 

Dr doctor didn’t pull up his mask the first few minutes of my visit!


StarStarStarStarStar Dr. Wollenschlager was amazing. Love her bed si... — 

Dr. Wollenschlager was amazing. Love her bed side manners and her know wedge she knew what was wrong before any tests came in.


StarStarStarStarStar Very kind, efficient and cleanHardly waited at... — 

Very kind, efficient and clean Hardly waited at all. Double registration May be confusing to the elderly


StarStarStarStarStar Quick service and apprpriate treatment. — 

Quick service and appropriate treatment.


StarNo StarNo StarNo StarNo Star Not Clear  — 

Guests in waiting room not wearing masks and the front desk did not try to enforce it until I said something to them about it. There was some kind of sticky splatter all over the chair in the patient room, as well as on the floor and wall. Overall facility seemed disheveled and not clean.


StarStarStarStarStar DuPage Immediate Care is my first choice when o... — 

DuPage Immediate Care is my first choice when one of my kids is sick. It's so easy to book, the staff is so friendly and informative and the facility is comfortable if there is an extended wait time (think: peak COVID). I especially love the same-day COVID PCR test results


StarStarStarStarStar 5 stars — 

Very convenient, fast, and kind care. Will definitely come again


StarStarStarStarStar It was very pleasant and helped me out with... — 

It was very pleasant and helped me out with all my v question and answers


StarStarStarStarStar good service from Md. whom I saw within 20 min.... — 

good service from Md. whom I saw within 20 min.


StarStarStarStarStar Service was great! Staff was friendly and welco... — 

Service was great! Staff was friendly and welcoming. Facility was clean and I would definitely go back if I need to. There are a lot of rude doctors out there and the one who took care of me that day was so easy to get along with.


StarStarStarStarStar ❤️ Thank You! ❤️ — 

I felt like we were very lucky to have been seen by Dr. Kumar, this week. We needed to rule out Covid-19, because my 9yr old was suffering from a 2-day stomach flu. Dr. Kumar and his nursing staff were friendly, kind and caring. They administered a covid swab, in addition to treating my child’s restless stomach and massive dehydration. And although the recovery has been slow after 2 full days of illness, I appreciated a doctor looking over our situation. I’d definitely return to this facility and I’d even ask to see Dr. Kumar again. His concern and overall kindness really made a difference after a few days of feeling miserable. Thank you for taking such good care of us, DuPage Medical Care!


StarStarStarStarStar They are very thorough, very professional — 

They are very thorough, very professional. Best to make an appointment if possible. Without one, you can wait for hours. With one, we were in within 5 minutes of our appointment. The long wait was for a covid test at the beginning of the pandemic, so the long wait was to be expected. There is a wonderful pharmacy on the premises also. Very convenient, also very helpful


StarStarStarStarStar so nice & professional  — 

Everyone was so nice & professional & seemed to really care about my issues


StarStarStarStarStar I appreciate the service I've gotten the doctor... — 

I appreciate the service I've gotten the doctor nurses and everyone was wonderful they helped me will they help me and thank you guys for everything you have done for me


StarStarStarStarStar Very pleased with the staff and the promptness ... — 

Very pleased with the staff and the promptness of service


StarNo StarNo StarNo StarNo Star PCR COVID-19 test — 

The service of getting a PCR COVID-19 test for my wife and me was fine other than the fact that Dr. Mark seemed to go out of his way to say that wearing masks and the COVID-19 vaccines don’t work and told us to read the literature. This is contrary to what our personal physicians and trusted people of science have told us throughout this God forsaken pandemic. Needless to say, we were extremely disappointed and will not return to this facility.


StarStarStarStarStar I have been to you before and was very happy. ... — 

I have been to you before and was very happy. Sorry to say not this time


StarStarStarStarStar The doctor snd the entire staff were very profe... — 

The doctor snd the entire staff were very professional and nice I hardly had to wait I would highly recommend


StarStarStarStarStar  — 

Went to get a PCR test it was Very easy experience, attentive and friendly staff. Received my results via email within couple of hours. Highly recommend this clinic


StarStarStarStarStar Great staff! Great personalitys and they actual... — 

Great staff! Great personalitys and they actually care


StarStarStarNo StarNo Star Check in staff is not very helpful. — 

Check in staff is not very helpful.


StarNo StarNo StarNo StarNo Star The front desk girl was beyond rude it was as u... — 

The front desk girl was beyond rude it was as us walking in was making her life difficult or something. If you don’t want to work don’t work but do not mistreat your guests


StarStarStarStarStar Great place to go when you need medical attenti... — 

Great place to go when you need medical attention. Very nice to receive a call to see how you are feeling after being there. Thanks


StarStarStarStarStar Care for all. — 

You guys are there for the patient that needs care immediately and are available all the time.


StarStarStarStarStar Very helpful and professional — 

Very helpful and professional


StarStarStarStarStar Prompt, courteous, respectful, competent servic... — 

Prompt, courteous, respectful, competent service.


StarStarStarStarNo Star Came in for a Covid test. Registration was eas... — 

Came in for a Covid test. Registration was easy. Wait time was about 20 minutes. Had test results later that evening. Staff was friendly.


StarNo StarNo StarNo StarNo Star Cost was way above market. Provided PCR test w... — 

Cost was way above market. Provided PCR test was not what they wanted at the airport - Birthdate was missing


StarStarStarStarStar I had a great experience at your OakBrook Terra... — 

I had a great experience at your OakBrook Terrace location. It was easy to register online and once I arrived I was immediately seen by Paula who is extremely knowledgeable , kind and patient with my care. I will definitely recommend DuPage Immediate Care not only for the service but the care


StarStarStarNo StarNo Star Great doctor, terrible operations — 

The doctor was great and loved being able to wait at home and in car instead of in waiting room. Had issues getting ahold of anyone in clinic after my prescriptions never were received at pharmacy. May have been an issue with cvs however no one answered the phone, no call back, no response to emails. I physically had to walk back in after being told I had pneumonia and even then, I was told the doctor who was treating me left for the day and I’d have to call back tomorrow because they couldn’t find my antibiotics in the chart. Walked away with only a script for an inhaler. Didn’t get to start treatment until two days later when I had to rebook an appointment just to get my full prescriptions from the first appointment. I know this industry is being hit hard but this was definitely frustrating. I had to rebook my follow up with the front desk receptionist and day of, it wasn’t in their system. Luckily the walk in wait wasn’t long but man, not cool. Dr Kumar and Abed have been great and that’s why I continue to come back. Not sure I’d want a friend let alone a stranger go through with the same experience I had. I continue to come back because I’ve been lucky enough to get this pair of health care providers and I feel like they care about getting me through this despite the operational obstacles.


StarStarStarStarStar You literally saved our family. I had taken my... — 

You literally saved our family. I had taken my son to the ER at Elmhurst hospital. After 45 minutes in which he was never triaged, I was told he had an additional 3 hour wait. I went to pick him up and found him in a wheel chair vomiting. I took him straight to your facility and he was helped. I, myself had no luck in seeing a doctor at Duly Health care as I had Covid and underlying health issues. You again, pulled through and I am now healthy. There are no words that can express the gratitude my family has for your doctors, nurses, receptionist, pharmacist and facility! Each member was empathetic, patient, and most caring! You are my #1 health care facility.


StarStarStarStarStar Very organized and well cared for/ — 

Very organized and well cared for/


StarStarStarStarNo Star Already recommended you to a co-worker — 

Already recommended you to a co-worker


StarStarStarStarStar Excellent  — 

I like that you are close and offer medical help. I've only been in for COVID vax and a test. Everything was handled very professionally and quickly.


StarStarStarNo StarNo Star I'm still waiting for my result . got 3 of thes... — 

I'm still waiting for my result . got 3 of these things rating put no results


StarStarStarStarStar Excellent service. Friendly Highly recommended... — 

Excellent service. Friendly Highly recommended


StarStarStarStarStar Nurse Paula was fantastic. Very kind and helpf... — 

Nurse Paula was fantastic. Very kind and helpful.


StarStarStarStarNo Star  — 

Very satisfied with medical staff but I still have not received COVID test results from Friday morning. I've called several times about this and also about my continuing diarrhea. No response. Frustrating and disheartening.


StarStarStarStarStar  — 

I was very impressed with the online sign up for my Covid test. When I signed up the wait time was one hour and fifty minutes. The system kept me informed and when I was asked to make my way to the lobby I waited less then ten minutes inside. I didn’t receive my results till the next day but otherwise things went well. I did absolutely no paperwork when I was in the office. Just waiting for my name to be called and received my test and left the facility. Felt safe the whole time. Only wish I wasn’t positive. I will be returning to hopefully get a negative test to resume my life.


StarStarStarStarNo Star The people who work there are all friendly and ... — 

The people who work there are all friendly and knowledgeable!


StarStarStarNo StarNo Star I was able to make an appointment on line howev... — 

I was able to make an appointment on line however, I did leave several messages when I received no answer on the phone and never received a call back. Maybe don't have the option to leave a message if calls will not be returned.


StarStarStarNo StarNo Star Wrong test results told I was negative for Covi... — 

Wrong test results told I was negative for Covid and I was positive Possibly infected my family due to false negative results


StarStarStarStarStar Cured of Covid  — 

Dr Holterman brought me back to life I was sick for 1 day with Covid and he really helped me out with the medicines he gave me he is a doctor of the people and should be praised for that thank you so much Dr Holterman


StarStarStarStarStar  — 

The service I received at my appointment was great but when I called for a follow up question nobody bothered to call me back.


StarStarStarStarStar Receptionist was very good! She kept everything... — 

Receptionist was very good! She kept everything moving.


StarStarStarStarStar Easy to do everything online and love the waitl... — 

Easy to do everything online and love the waitlist system so you know when to head over!


StarStarStarStarNo Star Great Services, very friendly sraf — 

Great Services, very friendly staff


StarStarStarStarStar Outstanding covid testing program that works we... — 

Outstanding covid testing program that works well for patients. Very efficient process! Great receptionists.


StarStarNo StarNo StarNo Star I wouldn't recommend because I've been waiting ... — 

I wouldn't recommend because I've been waiting for my Covid 19 results went in on the 28 of December I been calling leaving voicemails no one has gotten back to me at all very disappointing


StarStarStarStarStar Got me in quickly with being very bus — 

Got me in quickly with being very busy


StarNo StarNo StarNo StarNo Star Terrible front desk check in service. Total vis... — 

Terrible front desk check in service. Total visit took 1 hour 15 minutes VS other facilities done in ten. Check in process slow and running very late. Results like did not work and could not reach a person to help us get results. Bad experience, will not be back.


StarNo StarNo StarNo StarNo Star Front desk check in process and technical proce... — 

Front desk check in process and technical processes were awful. Front desk allowed us to wait over 30 minutes past our time before they realized we were not even checked in. Process that takes 10 minutes at other facilities took over an hour and 15 min here. Test results came in a link that could not be opened stating it was expired. When calling the office to reset the link was hung up on, sent to voicemail. Test results were confusing. Will never go here or recommend again. Providers were nice.


StarStarStarStarStar Was able to get an appointment the same day and... — 

Was able to get an appointment the same day and received excellent care.


StarStarStarStarStar Was able to get an appointment for day of and r... — 

Was able to get an appointment for day of and received excellent care.


StarStarNo StarNo StarNo Star Confidence level ZERO — 

When we came in for the first vaccine shots, they were on the 2nd floor & separated from the rest of the clinic. This week for the booster, standing around waiting with those getting tested, my confidence level with the clinic, dropped to zero.


StarStarStarStarNo Star Having to wait 2-3 hours to get a Covid test or... — 

Having to wait 2-3 hours to get a Covid test or seen for a Covid vaccine is wrong, unethical, not medically efficient. Having the registration process rely 95% on technical methods such as text, internet, online processes is also wrong for those that do not rely on email & internet. A more personable method is advised. I had a very good person registering me manually, she was swift, efficient, professional & I am truly grateful for her turnaround time. But when a person comes in to get a Covid test and told a wait of 3 hours go to your car, makes one think why not just stay home and pray for the best outcome.


StarStarNo StarNo StarNo Star Misdiagnosed back pain.  — 

My mom was have excruciating back pain. I set up an appointment online for 5. I was informed at 5 that our place in line didn’t start until the new patient form was filled out. She sat in the car for 3.5 hours with the pain while we waited. The receptionist apologized saying she was not sure why people who arrived later were being seen before us. The doctor we saw somewhat misdiagnosed her with based on the X-ray. He said the pain was due to osteoporosis, which she had, and possible sepsis. A day later she went to the er diagnosed with kidney stones and dehydration. He seemed real nice and sincere but disappointed kidney stones were not thought of and we had to make an additional trip to the er


StarNo StarNo StarNo StarNo Star Under staffed — 

Unorginized and unprofessional


StarNo StarNo StarNo StarNo Star We made an appointment for a booster and still ... — 

We made an appointment for a booster and still had to wait 40 minutes. The worst part was that we had to wait with people waiting even longer for COVID testing. There were no visible filters in the stuffy waiting room.


StarStarStarStarStar Quick and efficient considering the covid testi... — 

Quick and efficient considering the covid testing lines across the country


StarNo StarNo StarNo StarNo Star Appointment late. They said appointments had no... — 

Appointment late. They said appointments had no relevance. It was whoever was checked in first per the receptionist. The waiting room was overcrowded and entirety too many people given the pandemic. They said i needed to see a doctor even though i was just there for a covid test. When they took me into one of the medical rooms they asked me a few questions and then said a dr would be in and then later someone to do the swab. A Dr never came which was fine. They said test will take 2-3 days unless i wanted to pay 275 dollars. 4 days later no results and i was forced to get tested elsewhere


StarStarStarStarStar Great service by all people involved.  — 

Great service by all people involved.


StarNo StarNo StarNo StarNo Star Never called me back with test results.  — 

Never called me back with test results.


StarStarStarStarStar I am still waiting for my results since Wed 12/... — 

I am still waiting for my results since Wed 12/22


StarStarStarStarStar My husband and I received our 3 covid vaccines ... — 

My husband and I received our 3 covid vaccines here. Each time it was a very efficient process. Plus the staff was friendly and kind.


StarStarStarStarStar Good service, nice People taking care of the pa... — 

Good service, nice People taking care of the patients


StarStarStarStarStar Very nice staff and doctor. — 

Very nice staff and doctor.


StarNo StarNo StarNo StarNo Star The worst experience  — 

The staff is great ! Specially the nurses , but the Dr Mark Holterman was the worst. It was the worst visit with a doctor. He was not recommending solutions, he invaded my daughters pain, and he was talking bad about our other primary doctor . Happily the supervisor of the nurses recommended the Covid test .


StarStarStarStarStar Friendly and efficient service. — 

Friendly and efficient service.


StarStarStarStarStar Very happy with service here — 

Very happy with service here


StarStarStarStarStar The doctor was wonderful! — 

Wait time was not long. The doctor that took care of me was wonderful. Very nice, personable and knowledgeable.


StarStarStarStarStar Friendly, quick, painless — 

Friendly, quick, painless


StarStarStarStarStar Timely service with professional touch and safe... — 

Timely service with professional touch and safety concerns.


StarStarStarStarStar Appropriate care — 

The doctor was very thorough, kind and efficient. He listened carefully and prescribed a treatment that I felt was appropriate for my illness.


StarStarStarStarStar The receptionist disconnected my initial call. ... — 

The receptionist disconnected my initial call. I had to call bzck she did apologize


StarStarStarNo StarNo Star Dr..Did not do a physical examine. Only went of... — 

Dr..Did not do a physical examine. Only went off based of what I was telling him. But never looked at the affected area...I am going for a second opinion


StarStarStarNo StarNo Star I arrived early for my appointment for my boost... — 

I arrived early for my appointment for my booster but it took a whole hour to even get seen. I know that it isn't really anyone's fault but still sucked. Everyone who worked there was very nice though!


StarStarStarStarStar Excellent customers services — 

Excellent customers services


StarStarStarStarStar Service and attention to our reason for coming ... — 

Service and attention to our reason for coming to your facility was attended to in a very friendly and professional manner.


StarStarStarStarStar very professional nurses  — 

very professional nurses


StarNo StarNo StarNo StarNo Star We waited 1 hour for my daughter to see the doc... — 

We waited 1 hour for my daughter to see the doctor. Which was ok I understand they was busy. Once we got in the room the doctor less then 15 mins to check out daughter out. Just for him to tell us she has some type of viral infection and to wait it out and her fever should break within 5 day. Number 1 hr did no testing on her to rule out covid, flu or rsv. We had to take her to see her PCP who tested and treated our baby for her illness. The immediate care doctor waisted our time and money.


StarStarStarStarStar Friendly, professional and helpful.  — 

Friendly, professional and helpful.


StarStarStarStarStar You are the only lab nearby that does the RT-PC... — 

You are the only lab nearby that does the RT-PCR test.


StarStarStarStarStar Service was timely and provided by knowledgeabl... — 

Service was timely and provided by knowledgeable and friendly staff. Extremely happy that you were open on Thanksgiving.


StarStarStarStarStar Good place to seek immediate health care.  — 

Good place to seek immediate health care.


StarStarStarStarStar Very thorough and rapid test results, even dete... — 

Very thorough and rapid test results, even determined the cause of my issue which exceeded my expectations!


StarStarStarStarStar The doctors and staff were fabulous. I felt wel... — 

The doctors and staff were fabulous. I felt well taken care of.


StarStarStarStarNo Star I haven’t heard back about my results in about ... — 

I haven’t heard back about my results in about 2 weeks


StarStarStarStarStar Online appointment  — 

It was easy to get an appointment the same day. Waiting time was minimum. Staff was very friendly and helpful.


StarStarNo StarNo StarNo Star This was my first visit in your office. I went ... — 

This was my first visit in your office. I went there for a Covid test only. Not to be registered as a New Patient Visit... Therefore billing my insurance for more than the Covid test. I’ve asked for the office Mgr to call me but that hasn’t happened


StarStarNo StarNo StarNo Star  — 

2nd time coming and the doctor or nurse forgot about me and my daughter


StarStarStarStarStar Very glad your medical services are available a... — 

Very glad your medical services are available and you can talk to a real MD about your situation.


StarStarStarStarStar I love to go to immediate care here.. The staff... — 

I love to go to immediate care here.. The staff is very welcoming and doctors are very friendly.


StarStarStarNo StarNo Star Front desk helpful, but Dr. rushed us.  — 

The front reception workers were very helpful. However, Dr. Singha seemed very rushed, and spoke very quickly. We felt rushed by him, and didn't feel as though he took the time to really listen to our concerns.


StarStarStarNo StarNo Star This is a good after hours facility. I had a Co... — 

This is a good after hours facility. I had a Covid test. However the text message I received said I would be texted when I could come in and be seen. I was not texted and walk in we’re taken before me. So the “save my spot” option didn’t really work.


StarNo StarNo StarNo StarNo Star Worst immediate care center — 

Spent $125 for none of my health issues to be resolved. Doctor acted as if he had no idea what I’m talking about even though my ear drum feels like it’s about to explode. Never coming back here again.


StarNo StarNo StarNo StarNo Star Stay away, did not even perform basic check. — 

This clinic is a disgrace. I went in to check for potential pneumonia (recovering from COVID). The "doctor" comes in the room, does not even perform a standard check (lungs, eyes, ears, nose). He orders a chest X-ray, and goes on his marry way. Comes back latter to prescribe me antibiotics. I was beyond me how can a doctor not even perform a standard check. I'm sure they are charging the insurance in full. Stay away from this place as these "doctors" should not be allowed to practice.


StarStarStarStarStar Overall it was a very good trip and fix! — 

Overall it was a very good trip and fix!


StarNo StarNo StarNo StarNo Star Not the best experience.  — 

The facility is a bit dirty. Especially the bathrooms. It used to be nice. Also, I needed a blood test, and the first PA that tried to take my blood stuck me three times, and missed my vein 3 times. I got a bit sick. They sent in another girl and she was able to hit a vein on the first try in my other arm. ( for a total of 4 needles in my arm for one test. ) I have large veins as I work out a lot. So that basically sucked. They shouldn’t have people doing blood draws that can’t do them quickly.


StarStarStarStarStar Friendly responsive staff — 

Friendly responsive staff


StarStarStarStarStar Fast, easy, professional services! I will defin... — 

Fast, easy, professional services! I will definitely recommend to anyone in need!


StarStarStarStarStar DuPage Immediate Care — 

The staff here is excellent they treat you as they would treat their own family!


StarStarStarStarStar From the front desk to the wonderful doctor I s... — 

From the front desk to the wonderful doctor I saw—well? I was Impressed.


StarStarStarStarStar fast and curitious service — 

fast and curitious service


StarStarStarStarStar I really really love this place. I had no issue... — 

I really really love this place. I had no issues what so ever and actually have a serious infection. Dr Kumar is amazing and very friendly and extremely helpful with a great bed side manner.


StarNo StarNo StarNo StarNo Star Would not recommend. They put you in a room and... — 

Would not recommend. They put you in a room and do not even take a temp, blood presdure or any baselime info. I went for possible strep throat and was swabbed, but was not even touched by a nurse or a doctor.


StarStarStarStarStar Caring staff tries to put children at ease — 

We came in for a Covid PCR test. The staff was very helpful and friendly. They tried to put my daughter at ease. I could not of asked for more.


StarStarNo StarNo StarNo Star I was very concerned when they really weren’t i... — 

I was very concerned when they really weren’t interested in what medication I am taking. Doctor had me get X-rays without even seeing me first. Then, when he did see me he said I didn’t need them. I had to ask to be covered during my X-rays.


StarStarStarStarStar Service was excellent people very friendly and ... — 

Service was excellent people very friendly and the doctor was very good thanks


StarStarStarStarStar Very friendly medical stuff. Big plus is a phar... — 

Very friendly medical stuff. Big plus is a pharmacy on site.


StarStarStarStarStar All aspects of this visit were of excellent qua... — 

All aspects of this visit were of excellent quality


StarStarStarStarStar checking in online and saving spot for last min... — 

checking in online and saving spot for last minute school covid test for my daughter and niece & nephews was very helpful. As always when we get seen they are patient with my daughter.


StarStarStarStarStar Staff & service -very pleased — 

Staff & service -very pleased


StarStarStarStarStar Great place for medical care! — 

The staff is wonderful. The service is speedy and how high-quality. Can’t beat them for convenience and quality of care.


StarStarStarStarStar Wonderful Doctor and staff!! — 

Wonderful Doctor and staff!!


StarStarStarStarStar Staff was amazing a very efficient. — 

Staff was amazing a very efficient.


StarStarStarStarStar Who are you? — 

I was not aware that I could check in online PRIOR to arriving. This would have helped tremendously. i also noted that no one I encountered ever introduced his/herself, and said their name.


StarNo StarNo StarNo StarNo Star Bad experience  — 

As soon as I stated that I was not vaccinated, the physician’s demeanor changed with me. And I told him I had an earache and chest congestion was very bad at night. He prescribed me something over the counter instead of a stronger medication. I have worked in a pharmacy and I am aware of the medications available for congestion. I am literally paying abill to get prescribed an otc medication. Complete waste of time and money


StarStarStarStarStar The receptionist was very nice and the Dr was s... — 

The receptionist was very nice and the Dr was so understanding and kind. They were very down to earth. The Dr made me feel comfortable and home like he was my family physician. The staff overall were all smiles and very attentive. Maybe I should make him my Doctor.


StarStarStarStarStar Great team. Fast, professional, courteous, huma... — 

Great team. Fast, professional, courteous, human. I would recommend one tweak to your services. I am uneasy, as are others I’m sure, verbally providing Personal Identifiable Information (PII) other than name, when checking in at the front desk. If there is a way around this that would be helpful. Perhaps an ID? I was not asked for ID when I arrived. Thanks again!


StarNo StarNo StarNo StarNo Star Staff are very short with you and rude. I had i... — 

Staff are very short with you and rude. I had issues with my prescription and staff were very non responsive and kept telling me to have the pharmacy call them. Funny because my pharmacy tried calling them hours prior and no one responded to them. There are better places around here. Choose somewhere else.


StarStarStarStarStar I received excellent care and happened to go at... — 

I received excellent care and happened to go at a time when the facility was not overrun with patients, so I was in and out in an hour and a half. Was impressed when the doctor said to call her in the morning to let her know how I was doing. Would definitely go there again if necessary.


StarNo StarNo StarNo StarNo Star Don’t expect a call — 

I have been trying to contact them for days and cannot get anyone to answer.


StarStarStarStarNo Star Covid test — 

I never received the written results for my covid test.


StarStarStarStarStar DuPage Immediate Care - Great Service!  — 

Excellent service, the doctor took the time to explain my diagnosis with great detail and was not in a rush to go to the next patient. Answered all my questions. This kind of customer/patient service is truly hard to find.


StarNo StarNo StarNo StarNo Star I am afraid to enter your facility again .  — 

I am afraid to enter your facility again . Apparently there are a lot of untrained staff as a evident by the arguments between nurses and myself regarding dosages, procedures and sterilization.


StarNo StarNo StarNo StarNo Star Hi I came to your location because I had contra... — 

Hi I came to your location because I had contracted scabies on a recent trip to Kenya; the doctor never asked how many people were in my house and only gave me enough medicine for me. Once I realized other members of my family had been infected I returned to the clinic for more medicine but was told each family member had to see the doctor. I went to another doctor and the first question they asked was how many people are in the house and gave me medication for the whole family.


StarNo StarNo StarNo StarNo Star They forgot about me. I arrived at 1.52 and did... — 

They forgot about me. I arrived at 1.52 and didn’t leave until 4.36. Then the supervisor was trying to find out who’s fault it was while I was still waiting for a throat swab. They used to be very good, but very disorganized and only one doctor in the afternoon.


StarStarNo StarNo StarNo Star I was a first time patient at this immediate ca... — 

I was a first time patient at this immediate care. I waited longer than I would like for being the first appointment of the day. (Around 50 min). My interaction with the physician assistant and doctor was pleasant and went well. My greatest issue was the sizable trash can in my room was completely filled to the top. Because I was the first appointment of the day, I can only assume it was garbage from the prior day. It’s really a bad sight for a medical office


StarStarStarStarStar The staff were very friendly even though they w... — 

The staff were very friendly even though they were busy. And the wait time was very short.


StarStarStarStarStar DuPage Immediate Care is great! — 

DuPage Immediate Care is great! We always receive a warm welcome from staff and doctors. I never feel rushed. I highly recommend this immediate care center.


StarStarStarStarStar friendly service and knowledgeable docs.  — 

friendly service and knowledgeable docs.


StarStarStarStarStar Little waiting time and I was seen by kind and ... — 

Little waiting time and I was seen by kind and professional healthcare workers.


StarStarStarStarStar Seen and received appropriate treatment. — 

Seen and received appropriate treatment.


StarStarStarStarStar Everyone was very professional and helpful. I... — 

Everyone was very professional and helpful. I was a walk in and they fit me in and were very clear about what my time frame would be and it was exactly what they said. Clean and the test results were fast too. They also called and emailed me my results. I was very pleased and can recommend them heartily.


StarStarStarStarStar I received wonderful comforting service from Dr... — 

I received wonderful comforting service from Dr. Cynthia W. and the rest of medical staff and clerical staff during a very unexpected stressful health issue. The team was efficient and quick as possible for a holiday weekend! I definitely recommend this medical facility. They were fully equipped to give me the best care possible.


StarStarStarStarStar Very friendly staff .and very caring.  — 

Very friendly staff .and very caring.


StarStarStarStarStar Easy to get the covid test done.  — 

Easy to get the covid test done. Friendly staff. I had the test done together with my husband and we asked to give us the results in writing. We have not received it yet. An email would be fine.


StarStarStarStarStar  — 

Very efficient and friendly staff! I asked for an email stating the test results. Did not receive it yet. Neither did my wife Ingrid.


StarStarStarStarStar Accommodating, friendly staff. We went for COVI... — 

Accommodating, friendly staff. We went for COVID tests (negative thankfully), and after evaluating my girls, the doctor recommended strep tests, which wasn’t even on our radar. They both had strep, for on the right medication and are on the mend! Excellent care here!


StarStarStarStarStar Everyone was very kind, and helpful  — 

Everyone was very kind, and helpful


StarStarStarStarStar Everyone that helped me was friendly, competent... — 

Everyone that helped me was friendly, competent, professional. Thank you very much.


StarStarStarStarStar Would Highly Recommend Dr. Sharma — 

Dr. Sharma, was so friendly and genuine. I had to wait which I was totally glad I did. He wad running behind, but the nurse Mary was kind enough to come out and let me know. The Dr. took his time to explain things and was not rushing. I would recommend Dr. Sharma to anyone looking for excellent care.


StarStarStarStarStar Employees were very friendly and helpful. It wa... — 

Employees were very friendly and helpful. It was a good experience.


StarStarStarStarStar Phenomenal service! Dr Cyndi is absolutely one... — 

Phenomenal service! Dr Cyndi is absolutely one of a kind and ever so caring! The staff is very kind and friendly!


StarNo StarNo StarNo StarNo Star covid test ok, anything else consider going som... — 

covid test ok, anything else consider going somewhere else, got some weird advice and it seems to take advantage of people


StarStarStarStarStar I am very pleased with the care I received. Dr... — 

I am very pleased with the care I received. Dr. Cindy is the best.


StarStarStarStarStar Overall everything worked out. The sampling was... — 

Overall everything worked out. The sampling was quick and efficient. The results delivery was later than promised then I had to get a specific cover letter for travel to Canada that was promised at the clinic but instead I had to phone and ask for it. Got it quickly after the call. The price was 50% higher than I paid in Louisiana and 3 x times higher than I paid in Canada for the same PCR CoViD 19 test.


StarStarStarStarStar The type of test, speed of the results and the ... — 

The type of test, speed of the results and the service was great!! Thank you!!!


StarStarStarStarNo Star Wait time when an appt was set is only disappoi... — 

Wait time when an appt was set is only disappointment.


StarStarStarNo StarNo Star Care not immediate. — 

Too long a wait for the short covid test. And still no results after three days. .


StarStarStarStarStar Care was fine. Registration was confusing.  — 

Care was fine. Registration was confusing. First we were told to register at an iPad kiosk. We did that. Then we were directed to register on our iphone with much the same info, plus were directed by the app to scan our Medicare & ins cards. After we told reception we couldn't do that, they said oh no need we can do that for you. Would've been nice to know that earlier. Why the 2 registrations?? Seems redundant. Think receptionists should've have explained registration procedure better.


StarStarStarStarStar I live next door and I trust Dr. W for her diag... — 

I live next door and I trust Dr. W for her diagnosis...I always leave in good spirits.


StarStarStarNo StarNo Star Purpose of my visit was a rapid test for travel... — 

A mixed rating ... the people including front desk staff, technicians and nu