Reviews

Was told a totally inaccurate wait time and then was given the wrong prescription and had to go to the ER.

May 26, 2022

Pls have a good triage team to determine which patients are capable of being seen by that doctor and which aren’t. If you are unable to provide service then don’t let the patient wait for 2 hrs before being told nothing can be done. You should be able to gauge that prior at the time of check in.

May 26, 2022

The staff was very helpful and knowledgeable.

May 25, 2022

I love the care and understanding provided by the staff

May 25, 2022

I got there 5 mins before opening and no one was in the office. In fact I saw a desk person pull into the lot a couple minutes after open time. Then there were issues, no key, couldn't figure out how to unlock the door etc. The paperwork I was given to fill out was for workman's comp which is NOT why I was there. I felt it was very loosely run.

May 24, 2022

I feel the care received was good but the wait to receive care was very long

May 23, 2022

Front desk is not welcoming and unprofessional.

May 23, 2022

This is my first time visiting and I have to say that my experience was horrible due to the wait time.

May 23, 2022

Very convenient and quality care for little ones. Child friendly!

May 23, 2022

Dr. Cindy is THE most caring doctor I've EVER had! She took such wonderful care of me that I can't even express how grateful I am!

May 23, 2022

I did get to see a doctor and have a few pictures taken.

May 22, 2022

Chose this location because you can reserve your spot in line, online. This was the best option with a 5 year old with an injured elbow. Arrived at our scheduled time, remained in our vehicle, as we were told we were 5th in line. After an hour of waiting we were finally next in line - where we remained for another 40 minutes. I called inside and they casually told us to come in and they would “check us in.” Figured we already were, since I had submitted all our paperwork. Walked in to find people not wearing masks, including nurses. One nurse was openly venting how miserable she was and how she was going to call in sick for a week. I understand that medical professionals are being overworked but I felt it was extremely unprofessional for her to be discussing this in ear shot of patients. Once we were finally in an exam room we were taken care of by a Hispanic man, whose name I wish I had taken because he was the only positive part of our experience. He was actually the X-ray technician who took wonderful care of my nervous 5 year old. Apparently he works at a local hospital, which the doctor shared with me and began to describe the violence he says every weekend with so many gun shot victims and shootings. SHE DISCUSSED THIS IN FRONT OF MY 5 YEAR OLD. After she looked at my son’s arm she said we needed to wait for a radiologist to look at the X-rays. This took an hour, without being updated. The X-ray tech was the one who came in to check on us and he apologized for the wait. He said he would check on the radiologist’s progress, who was off-site. The doctor finally came in, with her mask under her nose, and we were told he needed an MRI. They refer patients to Bright Lite where you can pay out of pocket rather than wait for insurance authorization, which could take up to 4 days. Strange. What they fail to mention is that there is not an ortho doctor available to read the MRI! Waste of my time. Will stick with Hinsdale Orthopedics in the future or an ER.

May 22, 2022

The worst place ever never going back there

May 19, 2022

Doctor was excellent. Accurate diagnosis & treatment. Very clear explanation of diagnosis. Extremely kind to 3year old. My issue & reason for mediocre review is that I scheduled an online appointment, and arrived early for scheduled time, but had to wait 2 1/2 hours past my appointment time for 3 year old to be seen.

May 18, 2022

Doctor never closed the door to protect my privacy, didnt give me the time of day and made a suggestion as he walked out the door. FYI the suggestion he gave was something I already stated I was doing. It’s clear he listened to NOTHING I had to say.

May 17, 2022

Doctor gave incorrect information about a prescription. I was told I had to stop breastfeeding on the drug, but that was incorrect. Wait time in the room was unnecessarily long and staff were not very professional. I could hear their conversations about other patients through the door.

May 17, 2022

Professional staff. Easy 1st time check in. Short wait time. Friendly and informative Doctor

May 17, 2022

Interminable long wait time. Only one person in waiting room when I arrived. Then, 90 minute wait for service. Then, had to provide a lengthy medical history. All I needed / wanted was the two minute COVID test. What a waste of my time and my wife's time.

May 17, 2022

Seamless. Great visit as my Son hurt his ankle playing Football. Dr. was excellent!

May 17, 2022

There seemed to be a major wait time. Patients in the waiting room kept asking when they were going to be called. Patients were coming out of their care rooms and looking for staff in the hallway that happened to be laughing and talking about things unwork related. Completely ignoring the Patients standing in the halls. Care given to me was great. I understood everything that was being told to me and the nurse who helped the doctor was kind and professional. Then I received not just my test results via email, but a different patients results.

May 13, 2022

Excellent Care and service

May 12, 2022

Everyone was very nice and helpful. A very smooth process and little waiting

May 7, 2022

Excellent on all aspects of the experience!

May 6, 2022

Great support, caring staff.

May 5, 2022

Excellent resource using board certified physicians. Got my lab results in 2 hrs for PCR COVID test and respiratory panel. Very helpful

May 4, 2022

5 stars The staff and doctor were very professional.

Apr 30, 2022

Staff was friendly and time to get test was very good

Apr 28, 2022

Dr got panic for nothing, she referred us to the hospital where it was not to and refused to do anything to him, just charged us for nothing

Apr 27, 2022

Thay are very nice and helpfull

Apr 26, 2022

I did not receive good customer service here. And will not return. I understand that it’s a storage in nurses, by the end of the day everyone is ready to go home. But that doesn’t mean you shouldn’t treat patients with care. My 15 month old had a fever of 103 and I was told he was fine. I shouldn’t have to ask the nurses to do their job. I had to repeatedly ask for my son to be checked out in the room.

Apr 21, 2022

Nurse working there were great with my daughter had a lot of patience with her

Apr 20, 2022

Dr. Mark Holterman and staff were excellent; very professional, knowledgeable and attentive. Thank you.

Apr 19, 2022

Staff were compassionate, respectful and Dr was awesome

Apr 19, 2022

Was able to help me that day and I feel better already.

Apr 15, 2022

very very nice people dr Kumar was excellent i gave them 5 star rated

Apr 14, 2022

I always take my kids here because doctors are prompt, explain to me my kids diagnosis, and medication is dispensed fast in the pharmacy that is next door.

Apr 9, 2022

Always prompt and professional, I prefer Dupage over other immediate care centers.

Apr 9, 2022

Very good follow Thur doctor was patient and thorough in the time she was with me

Apr 4, 2022

Very professional and courteous

Mar 31, 2022

Provided some relief but I needed a stronger drug.

Mar 30, 2022

Dr doctor didn’t pull up his mask the first few minutes of my visit!

Mar 30, 2022

Dr. Wollenschlager was amazing. Love her bed side manners and her know wedge she knew what was wrong before any tests came in.

Mar 28, 2022

Very kind, efficient and clean Hardly waited at all. Double registration May be confusing to the elderly

Mar 27, 2022

Quick service and appropriate treatment.

Mar 25, 2022

Guests in waiting room not wearing masks and the front desk did not try to enforce it until I said something to them about it. There was some kind of sticky splatter all over the chair in the patient room, as well as on the floor and wall. Overall facility seemed disheveled and not clean.

Mar 23, 2022

DuPage Immediate Care is my first choice when one of my kids is sick. It's so easy to book, the staff is so friendly and informative and the facility is comfortable if there is an extended wait time (think: peak COVID). I especially love the same-day COVID PCR test results

Mar 22, 2022

Very convenient, fast, and kind care. Will definitely come again

Mar 21, 2022

It was very pleasant and helped me out with all my v question and answers

Mar 18, 2022

good service from Md. whom I saw within 20 min.

Mar 17, 2022

Service was great! Staff was friendly and welcoming. Facility was clean and I would definitely go back if I need to. There are a lot of rude doctors out there and the one who took care of me that day was so easy to get along with.

Mar 16, 2022

I felt like we were very lucky to have been seen by Dr. Kumar, this week. We needed to rule out Covid-19, because my 9yr old was suffering from a 2-day stomach flu. Dr. Kumar and his nursing staff were friendly, kind and caring. They administered a covid swab, in addition to treating my child’s restless stomach and massive dehydration. And although the recovery has been slow after 2 full days of illness, I appreciated a doctor looking over our situation. I’d definitely return to this facility and I’d even ask to see Dr. Kumar again. His concern and overall kindness really made a difference after a few days of feeling miserable. Thank you for taking such good care of us, DuPage Medical Care!

Mar 10, 2022

They are very thorough, very professional. Best to make an appointment if possible. Without one, you can wait for hours. With one, we were in within 5 minutes of our appointment. The long wait was for a covid test at the beginning of the pandemic, so the long wait was to be expected. There is a wonderful pharmacy on the premises also. Very convenient, also very helpful

Mar 3, 2022

Everyone was so nice & professional & seemed to really care about my issues

Mar 3, 2022

I appreciate the service I've gotten the doctor nurses and everyone was wonderful they helped me will they help me and thank you guys for everything you have done for me

Feb 23, 2022

Very pleased with the staff and the promptness of service

Feb 21, 2022

The service of getting a PCR COVID-19 test for my wife and me was fine other than the fact that Dr. Mark seemed to go out of his way to say that wearing masks and the COVID-19 vaccines don’t work and told us to read the literature. This is contrary to what our personal physicians and trusted people of science have told us throughout this God forsaken pandemic. Needless to say, we were extremely disappointed and will not return to this facility.

Feb 14, 2022

I have been to you before and was very happy. Sorry to say not this time

Feb 9, 2022

The doctor snd the entire staff were very professional and nice I hardly had to wait I would highly recommend

Feb 8, 2022

Went to get a PCR test it was Very easy experience, attentive and friendly staff. Received my results via email within couple of hours. Highly recommend this clinic

Feb 4, 2022

Great staff! Great personalitys and they actually care

Feb 4, 2022

Check in staff is not very helpful.

Feb 2, 2022

The front desk girl was beyond rude it was as us walking in was making her life difficult or something. If you don’t want to work don’t work but do not mistreat your guests

Feb 1, 2022

Great place to go when you need medical attention. Very nice to receive a call to see how you are feeling after being there. Thanks

Jan 30, 2022

You guys are there for the patient that needs care immediately and are available all the time.

Jan 26, 2022

Very helpful and professional

Jan 25, 2022

Prompt, courteous, respectful, competent service.

Jan 23, 2022

Came in for a Covid test. Registration was easy. Wait time was about 20 minutes. Had test results later that evening. Staff was friendly.

Jan 23, 2022

Cost was way above market. Provided PCR test was not what they wanted at the airport - Birthdate was missing

Jan 22, 2022

I had a great experience at your OakBrook Terrace location. It was easy to register online and once I arrived I was immediately seen by Paula who is extremely knowledgeable , kind and patient with my care. I will definitely recommend DuPage Immediate Care not only for the service but the care

Jan 20, 2022

The doctor was great and loved being able to wait at home and in car instead of in waiting room. Had issues getting ahold of anyone in clinic after my prescriptions never were received at pharmacy. May have been an issue with cvs however no one answered the phone, no call back, no response to emails. I physically had to walk back in after being told I had pneumonia and even then, I was told the doctor who was treating me left for the day and I’d have to call back tomorrow because they couldn’t find my antibiotics in the chart. Walked away with only a script for an inhaler. Didn’t get to start treatment until two days later when I had to rebook an appointment just to get my full prescriptions from the first appointment. I know this industry is being hit hard but this was definitely frustrating. I had to rebook my follow up with the front desk receptionist and day of, it wasn’t in their system. Luckily the walk in wait wasn’t long but man, not cool. Dr Kumar and Abed have been great and that’s why I continue to come back. Not sure I’d want a friend let alone a stranger go through with the same experience I had. I continue to come back because I’ve been lucky enough to get this pair of health care providers and I feel like they care about getting me through this despite the operational obstacles.

Jan 18, 2022

You literally saved our family. I had taken my son to the ER at Elmhurst hospital. After 45 minutes in which he was never triaged, I was told he had an additional 3 hour wait. I went to pick him up and found him in a wheel chair vomiting. I took him straight to your facility and he was helped. I, myself had no luck in seeing a doctor at Duly Health care as I had Covid and underlying health issues. You again, pulled through and I am now healthy. There are no words that can express the gratitude my family has for your doctors, nurses, receptionist, pharmacist and facility! Each member was empathetic, patient, and most caring! You are my #1 health care facility.

Jan 18, 2022

Very organized and well cared for/

Jan 17, 2022

Already recommended you to a co-worker

Jan 13, 2022

I like that you are close and offer medical help. I've only been in for COVID vax and a test. Everything was handled very professionally and quickly.

Jan 12, 2022

I'm still waiting for my result . got 3 of these things rating put no results

Jan 12, 2022

Excellent service. Friendly Highly recommended

Jan 11, 2022

Nurse Paula was fantastic. Very kind and helpful.

Jan 11, 2022

Very satisfied with medical staff but I still have not received COVID test results from Friday morning. I've called several times about this and also about my continuing diarrhea. No response. Frustrating and disheartening.

Jan 10, 2022

I was very impressed with the online sign up for my Covid test. When I signed up the wait time was one hour and fifty minutes. The system kept me informed and when I was asked to make my way to the lobby I waited less then ten minutes inside. I didn’t receive my results till the next day but otherwise things went well. I did absolutely no paperwork when I was in the office. Just waiting for my name to be called and received my test and left the facility. Felt safe the whole time. Only wish I wasn’t positive. I will be returning to hopefully get a negative test to resume my life.

Jan 10, 2022

The people who work there are all friendly and knowledgeable!

Jan 10, 2022

I was able to make an appointment on line however, I did leave several messages when I received no answer on the phone and never received a call back. Maybe don't have the option to leave a message if calls will not be returned.

Jan 9, 2022

Wrong test results told I was negative for Covid and I was positive Possibly infected my family due to false negative results

Jan 9, 2022

Dr Holterman brought me back to life I was sick for 1 day with Covid and he really helped me out with the medicines he gave me he is a doctor of the people and should be praised for that thank you so much Dr Holterman

Jan 8, 2022

The service I received at my appointment was great but when I called for a follow up question nobody bothered to call me back.

Jan 8, 2022

Receptionist was very good! She kept everything moving.

Jan 8, 2022

Easy to do everything online and love the waitlist system so you know when to head over!

Jan 7, 2022

Great Services, very friendly staff

Jan 6, 2022

Outstanding covid testing program that works well for patients. Very efficient process! Great receptionists.

Jan 6, 2022

I wouldn't recommend because I've been waiting for my Covid 19 results went in on the 28 of December I been calling leaving voicemails no one has gotten back to me at all very disappointing

Jan 5, 2022

Got me in quickly with being very busy

Jan 2, 2022

Terrible front desk check in service. Total visit took 1 hour 15 minutes VS other facilities done in ten. Check in process slow and running very late. Results like did not work and could not reach a person to help us get results. Bad experience, will not be back.

Jan 2, 2022

Front desk check in process and technical processes were awful. Front desk allowed us to wait over 30 minutes past our time before they realized we were not even checked in. Process that takes 10 minutes at other facilities took over an hour and 15 min here. Test results came in a link that could not be opened stating it was expired. When calling the office to reset the link was hung up on, sent to voicemail. Test results were confusing. Will never go here or recommend again. Providers were nice.

Jan 2, 2022

Was able to get an appointment the same day and received excellent care.

Jan 1, 2022

Was able to get an appointment for day of and received excellent care.

Jan 1, 2022

When we came in for the first vaccine shots, they were on the 2nd floor & separated from the rest of the clinic. This week for the booster, standing around waiting with those getting tested, my confidence level with the clinic, dropped to zero.

Dec 31, 2021

Having to wait 2-3 hours to get a Covid test or seen for a Covid vaccine is wrong, unethical, not medically efficient. Having the registration process rely 95% on technical methods such as text, internet, online processes is also wrong for those that do not rely on email & internet. A more personable method is advised. I had a very good person registering me manually, she was swift, efficient, professional & I am truly grateful for her turnaround time. But when a person comes in to get a Covid test and told a wait of 3 hours go to your car, makes one think why not just stay home and pray for the best outcome.

Dec 31, 2021

My mom was have excruciating back pain. I set up an appointment online for 5. I was informed at 5 that our place in line didn’t start until the new patient form was filled out. She sat in the car for 3.5 hours with the pain while we waited. The receptionist apologized saying she was not sure why people who arrived later were being seen before us. The doctor we saw somewhat misdiagnosed her with based on the X-ray. He said the pain was due to osteoporosis, which she had, and possible sepsis. A day later she went to the er diagnosed with kidney stones and dehydration. He seemed real nice and sincere but disappointed kidney stones were not thought of and we had to make an additional trip to the er

Dec 29, 2021

Unorginized and unprofessional

Dec 28, 2021

We made an appointment for a booster and still had to wait 40 minutes. The worst part was that we had to wait with people waiting even longer for COVID testing. There were no visible filters in the stuffy waiting room.

Dec 27, 2021

Quick and efficient considering the covid testing lines across the country

Dec 27, 2021

Appointment late. They said appointments had no relevance. It was whoever was checked in first per the receptionist. The waiting room was overcrowded and entirety too many people given the pandemic. They said i needed to see a doctor even though i was just there for a covid test. When they took me into one of the medical rooms they asked me a few questions and then said a dr would be in and then later someone to do the swab. A Dr never came which was fine. They said test will take 2-3 days unless i wanted to pay 275 dollars. 4 days later no results and i was forced to get tested elsewhere

Dec 26, 2021

Great service by all people involved.

Dec 26, 2021

Never called me back with test results.

Dec 25, 2021

I am still waiting for my results since Wed 12/22

Dec 25, 2021

My husband and I received our 3 covid vaccines here. Each time it was a very efficient process. Plus the staff was friendly and kind.

Dec 23, 2021

Good service, nice People taking care of the patients

Dec 23, 2021

Very nice staff and doctor.

Dec 23, 2021

The staff is great ! Specially the nurses , but the Dr Mark Holterman was the worst. It was the worst visit with a doctor. He was not recommending solutions, he invaded my daughters pain, and he was talking bad about our other primary doctor . Happily the supervisor of the nurses recommended the Covid test .

Dec 22, 2021

Friendly and efficient service.

Dec 20, 2021

Very happy with service here

Dec 19, 2021

Wait time was not long. The doctor that took care of me was wonderful. Very nice, personable and knowledgeable.

Dec 16, 2021

Friendly, quick, painless

Dec 16, 2021

Timely service with professional touch and safety concerns.

Dec 15, 2021

The doctor was very thorough, kind and efficient. He listened carefully and prescribed a treatment that I felt was appropriate for my illness.

Dec 15, 2021

The receptionist disconnected my initial call. I had to call bzck she did apologize

Dec 11, 2021

Dr..Did not do a physical examine. Only went off based of what I was telling him. But never looked at the affected area...I am going for a second opinion

Dec 10, 2021

I arrived early for my appointment for my booster but it took a whole hour to even get seen. I know that it isn't really anyone's fault but still sucked. Everyone who worked there was very nice though!

Dec 7, 2021

Excellent customers services

Dec 7, 2021

Service and attention to our reason for coming to your facility was attended to in a very friendly and professional manner.

Dec 6, 2021

very professional nurses

Dec 6, 2021

We waited 1 hour for my daughter to see the doctor. Which was ok I understand they was busy. Once we got in the room the doctor less then 15 mins to check out daughter out. Just for him to tell us she has some type of viral infection and to wait it out and her fever should break within 5 day. Number 1 hr did no testing on her to rule out covid, flu or rsv. We had to take her to see her PCP who tested and treated our baby for her illness. The immediate care doctor waisted our time and money.

Nov 30, 2021

Friendly, professional and helpful.

Nov 30, 2021

You are the only lab nearby that does the RT-PCR test.

Nov 30, 2021

Service was timely and provided by knowledgeable and friendly staff. Extremely happy that you were open on Thanksgiving.

Nov 28, 2021

Good place to seek immediate health care.

Nov 27, 2021

Very thorough and rapid test results, even determined the cause of my issue which exceeded my expectations!

Nov 24, 2021

The doctors and staff were fabulous. I felt well taken care of.

Nov 22, 2021

I haven’t heard back about my results in about 2 weeks

Nov 22, 2021

It was easy to get an appointment the same day. Waiting time was minimum. Staff was very friendly and helpful.

Nov 20, 2021

This was my first visit in your office. I went there for a Covid test only. Not to be registered as a New Patient Visit... Therefore billing my insurance for more than the Covid test. I’ve asked for the office Mgr to call me but that hasn’t happened

Nov 19, 2021

2nd time coming and the doctor or nurse forgot about me and my daughter

Nov 16, 2021

Very glad your medical services are available and you can talk to a real MD about your situation.

Nov 16, 2021

I love to go to immediate care here.. The staff is very welcoming and doctors are very friendly.

Nov 15, 2021

The front reception workers were very helpful. However, Dr. Singha seemed very rushed, and spoke very quickly. We felt rushed by him, and didn't feel as though he took the time to really listen to our concerns.

Nov 15, 2021

This is a good after hours facility. I had a Covid test. However the text message I received said I would be texted when I could come in and be seen. I was not texted and walk in we’re taken before me. So the “save my spot” option didn’t really work.

Nov 15, 2021

Spent $125 for none of my health issues to be resolved. Doctor acted as if he had no idea what I’m talking about even though my ear drum feels like it’s about to explode. Never coming back here again.

Nov 10, 2021

This clinic is a disgrace. I went in to check for potential pneumonia (recovering from COVID). The "doctor" comes in the room, does not even perform a standard check (lungs, eyes, ears, nose). He orders a chest X-ray, and goes on his marry way. Comes back latter to prescribe me antibiotics. I was beyond me how can a doctor not even perform a standard check. I'm sure they are charging the insurance in full. Stay away from this place as these "doctors" should not be allowed to practice.

Nov 7, 2021

Overall it was a very good trip and fix!

Nov 6, 2021

The facility is a bit dirty. Especially the bathrooms. It used to be nice. Also, I needed a blood test, and the first PA that tried to take my blood stuck me three times, and missed my vein 3 times. I got a bit sick. They sent in another girl and she was able to hit a vein on the first try in my other arm. ( for a total of 4 needles in my arm for one test. ) I have large veins as I work out a lot. So that basically sucked. They shouldn’t have people doing blood draws that can’t do them quickly.

Nov 5, 2021

Friendly responsive staff

Nov 3, 2021

Fast, easy, professional services! I will definitely recommend to anyone in need!

Nov 2, 2021

The staff here is excellent they treat you as they would treat their own family!

Nov 1, 2021

From the front desk to the wonderful doctor I saw—well? I was Impressed.

Oct 30, 2021

fast and curitious service

Oct 29, 2021

I really really love this place. I had no issues what so ever and actually have a serious infection. Dr Kumar is amazing and very friendly and extremely helpful with a great bed side manner.

Oct 26, 2021

Would not recommend. They put you in a room and do not even take a temp, blood presdure or any baselime info. I went for possible strep throat and was swabbed, but was not even touched by a nurse or a doctor.

Oct 25, 2021

We came in for a Covid PCR test. The staff was very helpful and friendly. They tried to put my daughter at ease. I could not of asked for more.

Oct 21, 2021

I was very concerned when they really weren’t interested in what medication I am taking. Doctor had me get X-rays without even seeing me first. Then, when he did see me he said I didn’t need them. I had to ask to be covered during my X-rays.

Oct 21, 2021

Service was excellent people very friendly and the doctor was very good thanks

Oct 20, 2021

Very friendly medical stuff. Big plus is a pharmacy on site.

Oct 18, 2021

All aspects of this visit were of excellent quality

Oct 18, 2021

checking in online and saving spot for last minute school covid test for my daughter and niece & nephews was very helpful. As always when we get seen they are patient with my daughter.

Oct 17, 2021

Staff & service -very pleased

Oct 14, 2021

The staff is wonderful. The service is speedy and how high-quality. Can’t beat them for convenience and quality of care.

Oct 11, 2021

Wonderful Doctor and staff!!

Oct 11, 2021

Staff was amazing a very efficient.

Oct 7, 2021

I was not aware that I could check in online PRIOR to arriving. This would have helped tremendously. i also noted that no one I encountered ever introduced his/herself, and said their name.

Oct 6, 2021

As soon as I stated that I was not vaccinated, the physician’s demeanor changed with me. And I told him I had an earache and chest congestion was very bad at night. He prescribed me something over the counter instead of a stronger medication. I have worked in a pharmacy and I am aware of the medications available for congestion. I am literally paying abill to get prescribed an otc medication. Complete waste of time and money

Oct 5, 2021

The receptionist was very nice and the Dr was so understanding and kind. They were very down to earth. The Dr made me feel comfortable and home like he was my family physician. The staff overall were all smiles and very attentive. Maybe I should make him my Doctor.

Oct 4, 2021

Great team. Fast, professional, courteous, human. I would recommend one tweak to your services. I am uneasy, as are others I’m sure, verbally providing Personal Identifiable Information (PII) other than name, when checking in at the front desk. If there is a way around this that would be helpful. Perhaps an ID? I was not asked for ID when I arrived. Thanks again!

Oct 4, 2021

Staff are very short with you and rude. I had issues with my prescription and staff were very non responsive and kept telling me to have the pharmacy call them. Funny because my pharmacy tried calling them hours prior and no one responded to them. There are better places around here. Choose somewhere else.

Oct 3, 2021

I received excellent care and happened to go at a time when the facility was not overrun with patients, so I was in and out in an hour and a half. Was impressed when the doctor said to call her in the morning to let her know how I was doing. Would definitely go there again if necessary.

Sep 29, 2021

I have been trying to contact them for days and cannot get anyone to answer.

Sep 27, 2021

I never received the written results for my covid test.

Sep 26, 2021

Excellent service, the doctor took the time to explain my diagnosis with great detail and was not in a rush to go to the next patient. Answered all my questions. This kind of customer/patient service is truly hard to find.

Sep 23, 2021

I am afraid to enter your facility again . Apparently there are a lot of untrained staff as a evident by the arguments between nurses and myself regarding dosages, procedures and sterilization.

Sep 21, 2021

Hi I came to your location because I had contracted scabies on a recent trip to Kenya; the doctor never asked how many people were in my house and only gave me enough medicine for me. Once I realized other members of my family had been infected I returned to the clinic for more medicine but was told each family member had to see the doctor. I went to another doctor and the first question they asked was how many people are in the house and gave me medication for the whole family.

Sep 19, 2021

They forgot about me. I arrived at 1.52 and didn’t leave until 4.36. Then the supervisor was trying to find out who’s fault it was while I was still waiting for a throat swab. They used to be very good, but very disorganized and only one doctor in the afternoon.

Sep 16, 2021

I was a first time patient at this immediate care. I waited longer than I would like for being the first appointment of the day. (Around 50 min). My interaction with the physician assistant and doctor was pleasant and went well. My greatest issue was the sizable trash can in my room was completely filled to the top. Because I was the first appointment of the day, I can only assume it was garbage from the prior day. It’s really a bad sight for a medical office

Sep 15, 2021

The staff were very friendly even though they were busy. And the wait time was very short.

Sep 14, 2021

DuPage Immediate Care is great! We always receive a warm welcome from staff and doctors. I never feel rushed. I highly recommend this immediate care center.

Sep 14, 2021

friendly service and knowledgeable docs.

Sep 12, 2021

Little waiting time and I was seen by kind and professional healthcare workers.

Sep 12, 2021

Seen and received appropriate treatment.

Sep 11, 2021

Everyone was very professional and helpful. I was a walk in and they fit me in and were very clear about what my time frame would be and it was exactly what they said. Clean and the test results were fast too. They also called and emailed me my results. I was very pleased and can recommend them heartily.

Sep 9, 2021

I received wonderful comforting service from Dr. Cynthia W. and the rest of medical staff and clerical staff during a very unexpected stressful health issue. The team was efficient and quick as possible for a holiday weekend! I definitely recommend this medical facility. They were fully equipped to give me the best care possible.

Sep 8, 2021

Very friendly staff .and very caring.

Sep 8, 2021

Easy to get the covid test done. Friendly staff. I had the test done together with my husband and we asked to give us the results in writing. We have not received it yet. An email would be fine.

Sep 8, 2021

Very efficient and friendly staff! I asked for an email stating the test results. Did not receive it yet. Neither did my wife Ingrid.

Sep 8, 2021

Accommodating, friendly staff. We went for COVID tests (negative thankfully), and after evaluating my girls, the doctor recommended strep tests, which wasn’t even on our radar. They both had strep, for on the right medication and are on the mend! Excellent care here!

Sep 6, 2021

Everyone was very kind, and helpful

Sep 4, 2021

Everyone that helped me was friendly, competent, professional. Thank you very much.

Sep 3, 2021

Dr. Sharma, was so friendly and genuine. I had to wait which I was totally glad I did. He wad running behind, but the nurse Mary was kind enough to come out and let me know. The Dr. took his time to explain things and was not rushing. I would recommend Dr. Sharma to anyone looking for excellent care.

Sep 1, 2021

Employees were very friendly and helpful. It was a good experience.

Aug 31, 2021

Phenomenal service! Dr Cyndi is absolutely one of a kind and ever so caring! The staff is very kind and friendly!

Aug 29, 2021

covid test ok, anything else consider going somewhere else, got some weird advice and it seems to take advantage of people

Aug 29, 2021

I am very pleased with the care I received. Dr. Cindy is the best.

Aug 29, 2021

Overall everything worked out. The sampling was quick and efficient. The results delivery was later than promised then I had to get a specific cover letter for travel to Canada that was promised at the clinic but instead I had to phone and ask for it. Got it quickly after the call. The price was 50% higher than I paid in Louisiana and 3 x times higher than I paid in Canada for the same PCR CoViD 19 test.

Aug 28, 2021

The type of test, speed of the results and the service was great!! Thank you!!!

Aug 27, 2021

Wait time when an appt was set is only disappointment.

Aug 25, 2021

Too long a wait for the short covid test. And still no results after three days. .

Aug 25, 2021

Care was fine. Registration was confusing. First we were told to register at an iPad kiosk. We did that. Then we were directed to register on our iphone with much the same info, plus were directed by the app to scan our Medicare & ins cards. After we told reception we couldn't do that, they said oh no need we can do that for you. Would've been nice to know that earlier. Why the 2 registrations?? Seems redundant. Think receptionists should've have explained registration procedure better.

Aug 23, 2021

I live next door and I trust Dr. W for her diagnosis...I always leave in good spirits.

Aug 22, 2021

A mixed rating ... the people including front desk staff, technicians and nurses I encountered were friendly, capable and projected caring. The low rating traces to extreme difficulty getting the results. Results were promised by email within 90 minutes of completion - in fact I had to make multiple calls throughout the day, and then return to the site in the early evening to ask for the results in person. Staffing appeared short - the people I encountered tried hard and had a long day. I can only assume this was a process problem. Unfortunately, the experience was unnecessarily burdensome and stressful. Items rated below Very Good either didn't come up (can't rate) or traced to difficulty getting results.

Aug 21, 2021

The staff was amazing. The Doctors were excellent and very patient friendly.

Aug 20, 2021

Great, effect and timely treatment

Aug 18, 2021

I was very impressed by the staff at this urgent care. I do NOT appreciate how some of the clients in the waiting room were talking to them, particularly the front desk worker, because it is obvious that they were all doing their best to move quickly. But they never flinched despite some rude people in the waiting room. I am thankful for them and all the doctors and nurses as well!

Aug 18, 2021

The staff and doctor are very knowledgeable and equally helpful

Aug 18, 2021

The process of walking in and using the online registration was really easy and appreciated. We had a bit of a wait, but that was also well communicated and saving our place in line using the online registration was great. Very friendly staff and doctor!

Aug 18, 2021

Chose DuPage Immediate Care for Covid testing. Odd feeling to discover it's not affiliated with DuPage Medical Group/Hospital, but was on Illinois state testing list. Reception less than warm, but doctor was great. Didn't care for the waiting area, too cramped, and some people coming in had flu-like symptoms. Also, was told 24 hours on results; came back 48 hours later through Quest email. Probably will find a different place next time.

Aug 18, 2021

Didn’t care for provider it seemed as if he wasn’t listening to what I was saying.

Aug 16, 2021

So easy, the nurses, doctors and front desk staff are so nice, and love that they accept walk ins.

Aug 16, 2021

Dupage Immediate Care is Absolutely the Best! Professional, Friendly, Caring Staff provide comprehensive care. Welcoming and accepting of all. Love that they are open til 10pm and have pharmacy in same building. Absolutely the best for urgent care needs!

Aug 16, 2021

I had a 1230 appointment and didn’t get seen for my Covid test until 1430

Aug 13, 2021

Thank you so much for all your help! Your team was extremely quick and friendly during my appointment and when I had to call about my covid results because of a problem at the airport they went out of their way to help me sort it out in a matter of minutes! I would definitely recommend your clinic to friends and family and I am so glad that I chose to have my test done with you!

Aug 12, 2021

Tech never sent our paperwork to our office, so we are having to repeat the ultrasound. We will now have to pay DuPage and our referring office Doctors for the same ultrasound because the office never sent our forms to our Doctor. So if you need something sent to your doctors office, find another urgent care

Aug 12, 2021

Never received documentation of my Covid test result. I had to call to get it verbally from the receptionist! I would’ve appreciated a call and an e-mail or a snail mail….

Aug 10, 2021

Very nice people all around pleasant experience

Aug 9, 2021

Found information easily online and was able to make appointment and save my place in line.

Aug 9, 2021

Everything was outstanding!

Aug 9, 2021

Left without being seen. The front desk said they would take us straight back for a blood draw but 25 min later still waiting. Avoid.

Aug 9, 2021

Excellent care and awesome Dr. Mark Holterman MD.

Aug 7, 2021

Very prompt service. Dr. Very understanding and listening to my issues.

Aug 5, 2021

I went to this facility after a waitress at a local restaurant accidentally dropped a platter with several Plates of food on me. One plate hit my head, back shoulder & I hit my elbow on the table. I was in pain, but able to walk & not feeling dizzy. Instead of going to the ER, I decided on urgent care at the closest facility to the restaurant. My experience was horrible. Although I have high bp, forgot yo take my new meds that morning (no one told me to take them only in the morning), my bp was elevated very high. Which had happened once b4. My PCP diagnosed me with White Coat syndrome. And, just as this time, I had a traumatic experience when my bp was highly elevated. What shocked me most was the the treating physician at urgent care was more focused on my elevated bp than what could have been a serious internal head injury. The doc, came in the room with an attitude scolding me about my elevated bp, causing me more stress. He tried to prescribe me a bp med without my full medical history. I told him NO. He backed down from trying to accept the prescription after I told him of a previous allergic reaction I had to a previous bp med. I will also note when the nurses took bp 4x, they didn’t position my arm correctly, they kept my arm hanging downward instead of upward parallel to my heart. This doc never should nor expressed any compassion about my injury. Even when he felt my sore head where the plate hit, he said nothing. He didn’t tell me to use cold compresses, watch for swelling, dizziness, etc. when I reminded why I was there & where my pain was, he unsympathetically told me to raise my arms, I assume to check if my shoulder or elbow was seriously injured. I left without the prescription and with the feeling of either this man was racist or, he hate his job. He didn’t even tell me to follow up with my PCP. Which I did on my own. After telling my adult about my experience at this place. She said, she too had a horrible experience with a doc at this facility.

Aug 5, 2021

Caring and exceptionally friendly staff!

Aug 4, 2021

I brought my mom in suspecting she may be getting dehydrated after a bought of vertigo. The doctor listened to all her symptoms and recommended a urine test. It turned out she did have an infection and that was contributing to her not maintaining fluids. They gave her a bag of IV, they were courteous and professional throughout the entire process. I would recommend this urgent care facility to anyone that needs non urgent medical assistance. Very satisfied with how they took care of my mom.

Aug 3, 2021

Our appointment was scheduled for 2:30 to do a Rapid Covid test. We weren’t seen til after. Once in a room, waited another 10 min for a nurse. After my sons 10 second Covid test, we waited again for the Doctor to come in that was clueless as to why we were here. Asked my son why he was getting a Rapid test but wouldn’t listen to the answers. Started to do a general exam and that’s when I introduced myself as a Doctor and explained why we are here. After the exam. Dr and nurse walked out leaving us in the room for another 5 minutes thus finally came back in to say we can go. So unorganized. For literally a 10sec procedure we waited almost 2 hours. We’ll never be back nor will I recommend anyone. Terrible experience.

Jul 30, 2021

Fine service. It would have been helpful if the Covid test results indicated that it was a PCR test. There were questions about the type of test at the airport.

Jul 30, 2021

I came to the clinic for a recurring upper respiratory issue and Dr. Cynthia Wollenschlager took care of me like she was my personal physician for 20 years. Thank you for let steaming yo my extensive medical history and being so kind and caring. Thank you to all the staff for their genuine kindness. If I s asm ever in this physical situation again, I know I will driving to this clinic.

Jul 28, 2021

I had a COVID test done for my son to be able to go to camp. I was unable to get the results on before he left. I spoke to someone in the office and left a message on the answering machine and still were not able to get them. I had to physically come back to the office and request them and receive the print out of the results.

Jul 27, 2021

Wonderful friendly staff

Jul 27, 2021

Dr Mark was amazing. Will be coming for primary care as well. Willing to switch my doctor because your staff is fantastic. Front desk, nurses, and Dr. Mark was fabulous and made me feel at ease. Very fast service as well.

Jul 26, 2021

The front desk was extremely helpful. Very pleased. Made me feel welcomed. The nurse who first came in was very pleasant. I felt she was rushed. The doctor was very rushed. Only spent about 2 minutes with me.

Jul 26, 2021

Fast and great care received ! I’m so glad we went there ! They are open everyday and there’s a pharmacy in the building. One stop shop.

Jul 25, 2021

Thank you Dr. wollenschlager

Jul 23, 2021

I was seen immediately and the doctor was very knowledgeable

Jul 23, 2021

Check in process very efficient

Jul 17, 2021

I’d go back. People were professional and friendly. Dr was friendly and informative. Wait was longer than quoted but normal for urgent care.

Jul 17, 2021

Poor service. Misdiagnosed and never received a call back. Never completed testing needed and paid for. Terrible!

Jul 15, 2021

The providers here were very caring and spent the time to answer my questions and show me the results of my X-ray.

Jul 13, 2021

Excellent service and staff

Jul 13, 2021

Being from out of town, the staff made the experience very easy to navigate. All staff were very pleasant.

Jul 12, 2021

Great experience. Nice waiting area. Easy check-in. Fair pricing. Professional, caring, friendly staff.

Jul 11, 2021

Doctor and staff are amazing. Everyone was very friendly and helpful. I was in and out within a timely manner. I got my test results within giving time frame.

Jul 10, 2021

We were seen very fast , everyone was very friendly . Very happy with the visit. Most likely will make my primary

Jul 9, 2021

Awesome, quick service on a Saturday night. Great, friendly medical team too

Jul 6, 2021

The professionalism, availability and ease of check in made this a very good experience.

Jul 5, 2021

Professional, helpful medical staff and pharmacist. I found all members of DPMC to be extremely helpful. Dr Mark Holterman is an excellent physician and explains, in detail, whatever medical issue(s) you may be having.

Jul 3, 2021

I was at the location twice over the weekend to follow up on a dog bite. I was so pleased and impressed by the care concern and empathy provided to my by the nurse (Dalal) and most importantly on the care and the follow up provided by Dr Cynthia Wollenschlager. Not only she reassure me I’ll be ok while provindjng me with the necessary medication but she follow up with me at home personally to make sure I was ok. Everyone at that location was nice friendly professional and very caring about my well-being and recovery.

Jul 1, 2021

Very friendly staff and short waiting time

Jun 30, 2021

The Doctor and nurse took time and treated us very well, listened and answered all our questions.

Jun 29, 2021

Great staff and I was roomed so quickly. Everyone is extremely friendly and it seems like they have good communication between their team.

Jun 26, 2021

Service was excellent. Everyone was so professional and caring.

Jun 24, 2021

Very professional, kind, and quick. I just got my first shot of the COVID-19 vaccine.

Jun 20, 2021

Great staff, no long waits and very acknowledged doctors and nurses

Jun 18, 2021

Friendly staff. Very prompt. Attended to my needs in a courteous, professional manner. Very knowledgeable

Jun 15, 2021

Covid SCAM to its fullest! Shame on DuPage IC for taking advantage of people during a pandemic. I am a Nurse Practitioner, have been one for over 12 years, and have never seen a medical scam such as this. My insurance was billed for a level 3 visit for a standard Covid test? - No vital signs taken, no temperature, no Spo2, no BP, no pulse. - The physician never did any assessment. Did not listen to my lungs or heart. No physical assessment whatsoever. Did not even come in the room. He literally talked to me from the door entryway. -My Covid test was "misplaced" and I had to return 9 hours after I was originally tested to be swabbed again. Avoid this scam at all cost. They will be closed down soon enough for INSURANCE FRAUD. My visit was 11/2020. I spoke with Amanda at DuPage Immediate Care on 12/14/2020 and she apologized telling me she would "wipe the charge". Then today 06/2021 I get a $600 bill. Hell the out of pocket charge for the test was only $200. They did a chlym pneumonia swab (multiple pneumonia swabs. Hell I'm a nurse practitioner and operate my own clinic I could have done a chest X-ray for free if I thought it was pneumonia. No communication. Without doing a physical assessment how did they deem these tests warranted. Hence complete scam.

Jun 13, 2021

Excellent doctors. Compassionate. Very long wait for X-ray results. Very.

Jun 11, 2021

Nice friendly Helped me very much. Went back the next day and they checked my injury seemed concerned about me and that’s good. I even got my first Covid

Jun 9, 2021

Long wait time, not impressed by clinical staff

Jun 6, 2021

Friendly staff, comfortable atmosphere, nice looking building from outside, plenty of parking, very nice experience.

Jun 6, 2021

Great service, nice employees

Jun 2, 2021

Lab tech was very informative and a pleasure to be served by. Didnt catch a name but would most definitely like to have him when I come back for the 2nd round on the 19th of June

Jun 1, 2021

Everyone at the facility were wonderful. One of the best encounters at an urgent care. From out of town and doctor and nurses were very warm and caring.

May 29, 2021

I liked the Dr. The wait was not long The report was thorough Seemed organized and well run

May 28, 2021

Good I like a inside its clean neat nice equipment and elevator and good driving water nice pen and pencil

May 28, 2021

Absolutely love all of the nurses & Dr Mark. The entire staff show how much they care about your health and safety.

May 28, 2021

I’ve been going here since two years ago and I have been happy most of the time. Time and waiting is the most important factor to me and they are doing a good job on it. I suggest to use their online schedule and virtual waiting list!

May 28, 2021

The young lady I worked with was pleasant and made me feel at ease. I look forward to seeing her for my last shot in June sometime

May 28, 2021

very long wait time and the lady at the front desk had no answers for when we would get seen by a doctor. Waited for an hour and 15 for my sick year and a half old son. We reserved a spot online and was told we were the next to be seen and then they proceeded to bring other people back. The lady at the front desk forgot to tell us people with appointment go first which I totally understand then when I asked how many appointments were ahead of us all she would tell me was a few more and couldn't give me even a time estimate. Very unprofessional and was not worth our time.

May 22, 2021

Does not seem Drs and staff /front desk/ test technicians are all communicating. Front desk did not know anything about my ultrasound appointment. They said I did not have one. I was told results would be in the next day. The next and they were not. No one seemed to have know anything. Frustrating

May 19, 2021

Friendly and very professional.

May 17, 2021

Pleased to get in and out quickly. Dr. Mark was very good.

May 17, 2021

I was there on may 13, at about 11 am. They kept me waiting about four hours to take test .( only 3 people where ahead of me). I told them that I am traveling oversea and I need to have test result soon. Today is may 16. I did not received my result yet . I lost My oversea travel. I lost money , vacation ,and I am very very angry .I do not know what .

May 16, 2021

Nice facility, staff and dr very friendly, easy appointment scheduling. Took one star off because had to wait about 25 minutes after to get taken into exam room with a scheduled appointment, but that happens sometimes. Highly recommend. Went for Covid 19 test.

May 15, 2021

Very prompt service short wait and short wait time

May 14, 2021

Service was great. The Dr. was amazing and funny. Made the day! Thank you

May 10, 2021

Great experience. They were friendly helpful and caring. Would definitely recommend

May 8, 2021

Quick and easy Covid vaccination experience.

May 7, 2021

Man let me tell you the people who work here made me so damn happy I had to go home a bust a fat one of my floor (was out of tissue)! Any way go here!!!!!

May 6, 2021

I made an appointment several hours before I arrived at the clinic. I was called in within 10 min. after arrival. Within 45 min. I had interpreted X-rays, had seen the doctor twice, and was armed with everything I needed to go to the next step. The staff was pleasant and efficient. The facility is well equipped and spotless. This is what Urgent Care should be. Thank you, Dr. Holterman and staff! (The only problem is that this Urgent Care facility is out of Aetna's network.)

May 4, 2021

Everyone was so kind to me. I went in feeling like my head was about explode. Blood pressure was super high. Thank you to everyone! I wish my doctors office was like this group of professionals. Big thanks to the Doctor!

May 4, 2021

The entire staff, from the check in girls, nurse Paula and Dr. Cynthia Wollenschlager were wonderful. Only bad thing was air conditioning was not working on an 80 degree plus day.

May 4, 2021

Excellent medical staff excellent location the cleanliness of the facility excellent top drawer

May 4, 2021

The Dr. uses the best treatment options available and provides the personal attention I desire

May 3, 2021

Very clean and organized. Was in and out. Great service

May 3, 2021

Genevieve was great to work with. Professional, competent, and kind. Will be back.

May 2, 2021

The most important thing is the service and how fast they work i really high recommended 👌

May 1, 2021

Fast, friendly..will visit again

Apr 29, 2021

Staff is extremely nice and helpful. Kept appointment on time.

Apr 27, 2021

I was in and out for a COVID vaccine, Geniveve (not sure how to spell her name) was great. I am normally terrified of needles, but she was quick and didn't humor me and it was over before I knew it.

Apr 27, 2021

Very accurate and promted

Apr 26, 2021

Great service. Will being referring friends & family.

Apr 25, 2021

Based off my own doctors office advice to go to immediate care for stitches rather than the hospital, I am so happy I trusted them. My daughter needed a corner mouth stitch and the staff called in a plastic surgeon- 2 months later I realized I should have gone in to have my own hand stitched the very same day! Had debris removed and a finger stitched...about an hour in and out. Thank you guys again!

Apr 25, 2021

Yeah, that too care of me quickly, and adequately. We don't live near the area, but would recommend them to friends who live there.

Apr 24, 2021

the staff was great...the nurse was very nice... checked on us made sure we were ok

Apr 23, 2021

Friendly and courteous staff. Dr. Kumar very attentive.

Apr 21, 2021

Didn't feel any pinch on injection, waiting area was empty (not crowded), i recommend this place

Apr 21, 2021

Orderly, quick and easy for my Covid vaccination

Apr 19, 2021

Very nice place and close to my house the people that work there were very nice to me but the only thing is that they never got back to me about when to schedule for my second vaccine shot

Apr 19, 2021

Very professional and organized. Good communication and simple online scheduling.

Apr 19, 2021

Absolutely amazing COVID vaccination process! My appointment was for 11:40AM. I got out of my car at 11:15AM and was back in my car at 11:30AM--and that includes the 10 minute observation period. The only question I was asked was my name. Incredibly streamlined experience and friendly staff.

Apr 18, 2021

I was able to schedule right away for the COVID vaccine. The process was easy enough. And when I got to the office I didn’t have to wait long. The staff was friendly and quick.

Apr 18, 2021

Professional staff and a very clean vaccination station/procedure !

Apr 18, 2021

Staff was very kind & professional.

Apr 18, 2021

DuPage Immediate Care made it easy to make an appointment and the followed up with plenty of reminders via text and email.

Apr 17, 2021

Super nice staff & quick testing with results within an hour.

Apr 17, 2021

Professional, friendly and efficient staff. Clean environment. COVID safety protocol for vaccinations gold standard. Convenient location. Plenty of parking. Felt really safe going in for my first Moderna shot. No lines. No people flocked together in the reception area.

Apr 17, 2021

Outstanding service. On time meeting with Dr. Holterman and his analysis and recommendations were first rate. Looking forward to my next visit.

Apr 15, 2021

The young lady who administered my shot was great and very helpful her name was Sarah she should get a raise.

Apr 15, 2021

Quick and easy for COVID- PCR results.

Apr 14, 2021

Sarah nurse was great and front desk good too

Apr 13, 2021

I was very impressed by the care given to me , the doctor was extremely kind she took me to the bathroom holding my hand and explained everything very clearly.

Apr 13, 2021

Very clean, efficient and friendly!

Apr 13, 2021

Very nice place to get a covid vaccine. The nurse was so patient and answered all my questions.

Apr 12, 2021

Very prompt! No wait at all. The staff was friendly and informative.

Apr 12, 2021

Fantastic experience , fabulous “care”🥰thank you Dupage Immediate “Care”

Apr 11, 2021

Friendly and accommodating with fast and efficient service.

Apr 11, 2021

Everything went well. Friendly staff. Very little wait time.

Apr 10, 2021

Professional approach ...knowledgeable and helpful staff ...

Apr 10, 2021

I already referred a friend to Dr. Cindy, who was very supportive.

Apr 8, 2021

This process was extremely smooth and efficient. Took me on-time with little wait time. Nurse was kind and professional.

Apr 5, 2021

The staff was friendly and they provide good service

Apr 4, 2021

Very helpful and professional sraff

Apr 3, 2021

My first visit to your location was to receive my covid shot. I was very pleased with the office and staff but have no other experience with doctors.

Apr 3, 2021

I have been and I will continue to refer people to the DuPage Urgent Care on Summit Avenue everybody at the office was very nice they all were very helpful and answering all my questions very caring and concerned for my well-being I will definitely keep on referring people to their services

Apr 2, 2021

Great customer service. No long wait times.

Apr 2, 2021

Second time here. Again for a covid test since my coworkers keep exposing me. These people are great.

Apr 2, 2021

Great doctor Mr holterman

Apr 2, 2021

Liked the place and how fast I was taken care if. There was no wait. I was taken to a super cute kid friendly room, nurse asked all questions, pediatrician came in shortly after, she was tested and we were out the door. It was great.

Apr 1, 2021

Brought my 4year old due to swollen left eye. The doctor checked her and stated she had her eye lid, right ear, and throat infection. We were shocked because she never complained about the ear and throat. So she prescribed her antibiotics and eye drops. The next morning she had her doctors appointment with her real doctor in elmhurst hospital and she stated she DID NOT have an ear nor throat infection. Nor did she need to have any medicine given. We had already gave her the medicine the night before when she did not need. Horrible service and fake information to people. My daughter is 4years old, why put a child thru all of this.

Mar 31, 2021

Pros: All staff was professional, friendly. Physician had a very nice, confident, professional manner. He listened to what I had to say, asked pertinent questions, and was able to assess the problem quickly. He explained his diagnosis clearly, and told me what he was prescribing and why. I was very satisfied with the experience. Also, the pharmacist, Julia, was also very clear in explaining how each of 3 meds were to be used & possible side effects. She was very busy, handling calls on a busy phone line, but was very focused and helpful throughout. Cons: the wait was over-long, running almost an hour behind by the one actually see the doctor.

Mar 30, 2021

Speed of getting care was great, doctor was fantastic in her explanation and time spent with me.

Mar 30, 2021

Dr. Mark was respectful and took care of my hand with no issues. Thank you Dr. Mark. The staff at the front was respectful and made sure I was checked in and registered without any issues. Thank you all for everything and continue to be safe.

Mar 30, 2021

My appointment was on time and the Dr and staff helped me. Very professional visit.

Mar 29, 2021

Great doctor, listened to everything I said and will come in the future for more check up

Mar 28, 2021

It’s was great experience

Mar 28, 2021

My care was exceptional!!! Sciatica flare ups are unbearable. Dupage Immediate Care took great care of my needs. Nicole

Mar 24, 2021

Thank you for allowing me to get a quick appointment especially when I was feeling really bad I have never seen a service that was so quick and very professional and the doctor really showed he cared

Mar 23, 2021

I was taken care of in a very timely safe manner. Results and care were done very well. I would recommend the DuPage Immediate Care facility to any one.

Mar 23, 2021

Visiting family in Elmhurst from Tucson Arizona I was pleasantly relieved to be able to make a same day appointment. Everyone was very helpful and pleasant. Was back home with meds an hour later.

Mar 22, 2021