Reviews

I scheduled online prior to arrival and had a short wait. I saw Dr. Mark, again, who is very personable and knowledgeable.

Dec 9, 2023

I love this immediate care! The doctor was amazing and so helpful! She was caring and did everything to help my son. I highly recommend Du Page Immediate Care

Dec 8, 2023

Doctor was friendly, but having trouble following up and receiving after visit care information. Would not come back.

Dec 7, 2023

Great people awesome service, very very helpful people. highly recommended

Dec 6, 2023

Good care and support from Dr.Cynthia

Dec 5, 2023

Great service, doctor very professional and knowledgeable

Dec 4, 2023

I was the first person to arrive. I needed a chest x-ray. Instead I was charged a $40.00 co-pay. To see and be examined by a Doctor that never examined me. I was asked where to send my prescription. Again I was there for a simply chest x-Ray. I have been to other Urgicare x-rays were as soon as the room became free. It wasn’t final after the Doctor saw my order he immediately sent ma for an x-Ray. That was after waiting for the machine to warm up. I wanted over 1hour. Simply unacceptable.

Dec 2, 2023

Very friendly, prompt service Very clean facility

Dec 1, 2023

Walking into the facility first time in my life and I like what I saw it very nice and organized

Nov 30, 2023

Staff is very helpful as well as doctor listen very simpathically and guide me ,it relife me, I am great full to all of you.

Nov 28, 2023

Every person we saw was great, from the sweet young girl at the reception desk, to the first doctor, the second one and then the sweet woman who gave my daughter stickers and suckers. Great experience!

Nov 27, 2023

Doctor Cynthia and staff are amazing. Thank you.

Nov 26, 2023

They were excellent. Dr Cynthia is the best! Nurse Heba was so kind and patient and i am so thankful that they were there that day. Thank you

Nov 26, 2023

Son had strep throat. They sent him antibiotics without knowing/asking/recording his weight. The antibiotics dose changes based on weight. Not the first time they have sent the wrong dose of medicine. We won’t be returning.

Nov 24, 2023

clean, professional, welcoming space

Nov 22, 2023

This was my 3rd time here. I'm happy to have found this office. And the staff is outstanding, professional and polite. Dr.Wollenschlaeger was so helpful and kind. She answered my questions and listened to me. Thank you.

Nov 22, 2023

Very slow moving. Doctor told us she was giving us an antibiotic and ear drops for my daughter. Well when we got to Walgreens we got the antibiotic, but no ear drops and then a steroid and fungal cream. Never mentioned that. No paperwork was given.

Nov 21, 2023

The physician, Cynthia was absolutely phenomenal. My overall experience was great! I don’t remember everyone’s names, but the lady who worked in the front was amazing. The two nurses were amazing and the tech was amazing as well. Highly recommend this community care. 10/10

Nov 21, 2023

The Dr. Holder man was great. Didn’t have to wait very long.

Nov 20, 2023

I was seen quickly and the doctor went out of his way to try to help me.

Nov 18, 2023

The Dr that has seen me there a few times is amazing always right on and caring and gotten to the issue right away. Except this time my breathing is not getting better

Nov 16, 2023

The facility is very clean. The personnel is very professional and polite. I always feel comfortable coming here. Keep up the good work.

Nov 16, 2023

The service that we received was wonderful

Nov 16, 2023

Everyone was WONDERFUL! The women who checked me in were friendly, caring and super helpful. So was the gentleman that checked my vitals. And the care I received was top notch! I definitely trust them to take care of me.

Nov 13, 2023

Very unlikely to recommend. was prescribed medication that was not safe to take while breastfeeding. Made it very clear that I needed a medication safe for breastfeeding. Did my own research on prescription and had to get medication changed.

Nov 12, 2023

Was great service and fast. Me and husband like coming to this clinic. Front desk always nice nurses and doctors always making sure we are good.

Nov 12, 2023

Great staff, an excellent doctor. So grateful I got great medical attention.

Nov 11, 2023

everyone at this facility is always great to deal with

Nov 9, 2023

Professional & knowledge

Nov 9, 2023

Best service nice people help full

Nov 7, 2023

I was very impressed by this clinic. They took my concerns seriously, and were respectful of my medical history in determining how best to prescribe care. I was seen quickly, and felt very respected and felt that my voice was heard in treating my illness. I would definitely recommend this location! The staff is kind and caring and the service was very fast.

Nov 6, 2023

Short waiting period. Doctor very supportive.

Nov 5, 2023

Dr was awesome. Thorough.

Nov 3, 2023

Staff was very nice and was easy to find the building

Nov 1, 2023

Staff very courtesy, knowledgeable. Gave good recommendations for treatment. Didn't have to wait long to be seen. Everyone was very professional.

Oct 31, 2023

Convenient location and online registration speeds check in process. Had to wait a bit for others ahead of us but doctor was warm, friendly and informative.

Oct 28, 2023

This visit was extremely quick and easy, but this and other visits kinda give you the feel of a pop up facility vs Loyola's next door

Oct 28, 2023

Good hospital, I just wait a little bit.

Oct 23, 2023

Debra at the front desk who handled my case was incredibly rude and condescending during my visit. She spoke with me as if I was a child and I did not feel listened to when I said I would like to see a doctor because I was in pain, she invalidated me by asking if I was really feeling that and to warrant an appointment and not just get a lab test, she seems annoyed by my request. After waiting for over a hour and thirty minutes she came in to provide snacks and water I raised my hand to speak to her to let her know I had to leave as I had received an unexpected call. When I politely let her know that I would be giving up my appointment she was unprofessional enough to cackle and stifle her laughter in my face unable to conceal her contempt for me. And said and exasperated “okay (insert my first name here)” I ignored her rude behavior and just asked to confirm that I didn’t need to sign out to leave she kept calling out multiple wrong names to me so she could “scratch me off the waitlist” as if that wasent readily available information and as if she didn’t already say my name correctly only minutes prior drawing attention to the situation that wasent necessary. Other patients were staring at us and were uncomfortable with the needless tension she was creating. I didn’t not make a scene and simply walked out saying “thank you”, she did not deserve my thanks. I hope trying to make a joke out of me was worth it. Aside from my disrespectful experience. The wait times were longer than the estimated ones placed the website, I saw care faster elsewhere and was treated much better and was much more comfortable, I made sure to let everyone know not to go here. I am a medical student and future provider will not do business with this facility if prompted to in the future.

Oct 21, 2023

Very pleased with their customer service and efficiency. Im almost 95% healed after 3 days.

Oct 21, 2023

I have never had a bad experience here at DuPage Immediate Care- the staff is always friendly and helpful, and the doctors are knowledgeable. This is professionalism at its finest.

Oct 21, 2023

I called the pharmacist because I had a reaction to my medication. She connected me to the MA desk. I explained in my message my red flushed face reaction but didn't get a call back. I took an allegra and it seemed to help. I was taking dexamethasone and arithromyacin

Oct 21, 2023

DO NOT GET INVOLVED WITH ANYBODYS DECISION .

Oct 19, 2023

Fast service and the people who work there are very nice doctors are perfect diagnoses thanks for your support and help

Oct 18, 2023

It was easy to make an appointment, the staff saw me relatively quickly and they were able to handle my issue with no problem.

Oct 17, 2023

Very caring and up lifting personal and staff.Nail it with my issues and gave me great treatments.I always go to this site and the idea of my drug pick up in the same building is great.Always get sick when my Doctors are not in and they never take emergency appts when one is sick.Wonderful ideas with urgent care, best idea ever for us as citizens.Lots of time I get better quick care.Thank you all at DuPage Urgent CareYour service was great and my number one place for care.Only negative was the Waite time.When your sick who cares one needs care ,must be patient.Love Dr. Cinthana.

Oct 15, 2023

Staff was professional and friendly. Made an appointment and wait time was minimal. Left my pharmacy card at home but pharmacist was very helpful to assist me with finding my insurance.

Oct 15, 2023

Everyone from the front end, PA , nurse , Doctor was so sweet and respectful. My daughter loved the doctor , my go to place for immediate care, I prefer driving 35 mins than going to nearby immediate care centers.

Oct 12, 2023

Kind Doctor Cindy and quick timing

Oct 11, 2023

The doctor prescribed me the wrong medication that was supposed to be for my eye but prescribed one for ear and it would have been bad if I put in my eye because all the warnings said ear only.

Oct 10, 2023

I was seen promptly and diagnosed. Given an RX for my issue. All staff were friendly and understanding of mt situation. Very plesed.

Oct 9, 2023

Fortunately, this is the first time I have been to an urgent care facility where it didn't take hours to be seen.

Oct 9, 2023

The Dr. Was very patient and kind. My daughter felt so comfortable and even asked if we can go back next time she is sick. She is 5 and sometimes it’s not always easy for small children to not be frightened at the doctors office ecspecially with a new doctor from her PCP. Thank you for making our first visit quick and a good experience

Oct 8, 2023

Front desk staff went through extra work to ensure my insurance was accepted. The wait took a while, but that might have been due to the insurance call and lab work.

Oct 5, 2023

Long wait time in exam room, left with no results, got called past 10pm to drive back and get results. Waited over 3 hours

Oct 5, 2023

Can you check and see if i left my clear frame prescription sunglasses there

Oct 4, 2023

Great dr’s & great staff very friendly & comforting thank you ..

Oct 3, 2023

I walked in and was seen very quickly. The place looked very clean and modern. The staff were all friendly and very helpful. Best of all, they are one of the few places that actually takes my insurance

Oct 2, 2023

Dr. Mark Holterman is very caring and empathetic doctor. I was very impressed. Wait was short and and all process was quick without hassle. Nurses was professional and nice.

Oct 2, 2023

I felt completely comfortable and I was well taken care of. I definitely will be back.

Oct 1, 2023

The wait was not too long and when seen, the doctor and staff were very nice and efficient. Feeling better now.

Sep 30, 2023

Everyone at DuPage Immediate Care is always so caring and compassionate. We <3 DuPage Immediate Care!

Sep 29, 2023

DuPage immediate Care in Oakbrook was very attentive to my need friendly polite and professional.

Sep 28, 2023

Pleased with the service I received

Sep 28, 2023

Everyone was helpful and

Sep 25, 2023

Very helpful at reception. The app to check in and give insurance details via the phone is great. I was seen relatively quickly and the medical staff were friendly and helpful.

Sep 23, 2023

Very easy to get in with there hold your place in line option, available on line. I like that they give you how long your waiting time is before you come in. That's why the hold your place in line is a great feature.

Sep 22, 2023

Efficient service with intelligent, kind and professional staff.

Sep 19, 2023

The service and staff are genuinely amazing and helpful

Sep 16, 2023

$300 to not really find out why I was sick. Doctor was great. The lady bossing around the lady who took my blood had unacceptable sanitation practices. The guy I talked to on the phone didn’t have the answers to any of my questions and seemed annoyed that he had to ask someone else. I came here because it was the closest to my house and was open, but I probably won’t return.

Sep 13, 2023

It was fast they are really nice and good doctor I recamomended

Sep 12, 2023

Team is attentive, great sense of humor, they are passionate on helping those in need.

Sep 11, 2023

I had no wait I just walked in and was seen. You can reserve a spot online and fill out the paperwork online as well. The doctor was very kind and understanding. Medical assistant was also very polite.

Sep 9, 2023

The receptionist was very nice and knowledgeable. The doctor was very friendly and listened. I didn’t have to wait very long to be seen and I came in as a walk in. I was surprised the intake registration information was done through me using my phone instead of paper and pen. It seemed to be faster and more of a safe environmental practice as well.

Sep 8, 2023

Great Service!! Dr Cynthia and her staff were very courteous.

Sep 8, 2023

I was handled with courtesy from the moment I walked through the door. The nurse that talk to me was amazing and the doctor took great care of me to.

Sep 7, 2023

Location and the ability to see a doctor in a timely manner was great. I brought my mother in for a condition that was misdiagnosed by another doctor. The doctor at the clinic knew immediately what the problem was and had it addressed that day. I wish I had come here first.

Sep 6, 2023

Dr. Attanasio is incredible...as is really every nurse we've had during our visits. The team covers so much territory and is one step ahead (ie school forms!) I have lived outside of Illinois (California in particular) and that is not always the case

Sep 5, 2023

This was the third immediate care we went to on a Friday night. I'm just so thankful they we're able to see my son who was in pain with an ear infection.

Sep 4, 2023

Everything went well and the care was excepted

Sep 4, 2023

Service is great. Physician's assistant and doctor were knowledgable and incredibly kind. Will definitely recommend.

Sep 4, 2023

Very long wait, even thou I had a appointment Doctor was in exam room 2 minutes, I would have appreciated a little more as it was my first time

Sep 3, 2023

Fast and courteous service. I was in and out of there in less than 30 minutes, including going to their pharmacy. I've been going there for years and have never had any issues.

Sep 2, 2023

They got al information ..but not list of medications I am on. I was given Paxlovid rx. I am on Rosuvastatin and amlodipi. And donepezel. I was not asked to stop Rosuvastatin. The brochure recommends to stop lovostatin and simvastaton. Doesn't say any thing about Rosuvastatin or Donapazel. So I had to call back my PCP and find out other than that everything was Ok.

Sep 1, 2023

Staff were very friendly.

Aug 29, 2023

The care I receive from Dr. Holterman and the entire staff was amazing! They are compassionate, organized, and made me feel comfortable and informed throughout my appointment. I’m so grateful to have found them and will be recommending to anyone I know in need of care.

Aug 28, 2023

I was not aware you can make an appointment. This would have been helpful. As I was next three times. People with appointments went before me (as it should be). The reception staff is first rate and Dr. Cindy rocks. Well done in solving my bee reaction.

Aug 26, 2023

So many reasons to use this particular immediate care facility. Reception was friendly and helpful. Not a long wait to be seen. They were open longer than any other immediate care in my area. Until 10pm on a Sunday! Dr. Cindy Wollenschlager was great. She was training Zohaib who was just as awesome.These people are so caring, knowledgeable and thorough. I could not have asked for anything more. Going to immediate care on a Sunday evening is not how you want to spend your weekend, but Dr. Cindy and staff took care of everything. Thank you all so much!!

Aug 24, 2023

The doctor was very friendly, accommodating, and thorough, and I LOVE that you require masks.

Aug 23, 2023

The clinicians and doctor were very kind and attentive and took the time to explain to me about the low back (where I was having pain). I needed immediate pain relief, which was attended to, and also to address the underlying issue (for which I received a referral). I wasn’t certain the urgent care would treat low back pain like mine and was very positively impressed by the experience. It was an efficient visit and a few days later I am feeling somewhat better with an MRI scheduled to help understand the root cause.

Aug 22, 2023

The doctors are good. Sometimes the wait is a little too long and sometimes it is fast. Depends on the shift but the last visit the person working behind the counter was not friendly and made me uncomfortable. She wasn’t doing her job and had us do it all online when we had no signal inside the building. But our other visits the lady working behind the counter always helpful and nice.

Aug 20, 2023

Everyone was very kind and understanding.

Aug 17, 2023

Absolutely Everything Was Perfect. I am glad I have an Immediate Care Clinic I can go to if I need to again. Thank You Sincerely.

Aug 15, 2023

Office staff at the front desk assisted me with the sign in process when my phone kept reverting to a previous screen. I was seen in a timely manner and the doctor helped me quickly.

Aug 14, 2023

I was treated quickly and competently. It’s so much better the the ER!

Aug 13, 2023

I didn’t have a problem with the wait, what I had a problem with was the fact that when I was done with the visit the person that took me to the room and returned after the visit told me to wait while waiting another person came in and told me that I was done and could leave. I left with no paper work (that’s on me) and he then told me that the prescription would be at the Walgreens and I informed him that I wanted my pick up to be at Walmart. I had been there so long I left and went to the Walgreens the technician couldn’t find the prescription. I called back and the receptionist informed me that the prescription was indeed at the Walmart. They lack communication and that’s a concern for me!

Aug 12, 2023

The staff was super supportive and understanding. They were extremely busy but got to me in a timely manner. The doctor was very thorough and listened to my concerns.

Aug 11, 2023

The doctor was very unprofessional with bad bedside manners. Her gum smacking was very distracting and I could barley understand her. I honestly question if she and the other staff have valid licenses to practice. I will not be back to this facility and will not recommend friends or family to go there either.

Aug 10, 2023

The staff is very helpful and courteous.

Aug 8, 2023

Very professional and attentive staff.

Aug 7, 2023

Everyone from the Dr.H to the nurses and front desk were caring and professional.

Aug 7, 2023

Excellent service. Receptionist, medical assistant, doctor, and the nurse were incredible. They were kind and got us out of there fast.

Aug 6, 2023

The staff, nurses and Dr were Excellent !!

Aug 2, 2023

I felt I should have received some written documentation about my condition. You asked for my email on 2 forms!! When you don’t feel well you don’t retain information. Nothing to show my primary!!

Aug 1, 2023

Quick and easy. Got a solution right away.

Jul 28, 2023

Nice and personable personnel. Excellent doctors.

Jul 28, 2023

The physician was competent and knowledgeable about my situation. The team members were very kind.

Jul 26, 2023

The doctor is so sweet please tell her thank you for being such a sweet person .. it helps so much when you don't feel well. God Bless

Jul 25, 2023

Very informative and helpful. Doctors were great and addressed concerns. Treated with respect and kindness. Nurses were helpful and were able to help articulate issues.

Jul 24, 2023

Everyone was so nice, personably, and friendly. The Doctor was professional and knowledgeable. The balance of the support staff was awesome and we joked around a bit. A wonderful time despite having to go to the Doctor. Thx again

Jul 24, 2023

I usually to not recommend Drs or facilities because everyone has a different experience depending on their personalities is the review or survey you will get. But I found my experience exception with your dr and facility!

Jul 24, 2023

The process was very efficient, the people there treated me very respectfully and the doctor was excellent.

Jul 23, 2023

timley response, Dr explained his observation and recomendations well

Jul 22, 2023

The staff was generally great, but I did NOT like the way they handled telling me my results. I went for STD testing, and when they called to give results they said "you have herpes" without first giving the context that it's the regular cold sore kind that 95% of the population has. That's an infection that they should NOT test for unless if you're having symptoms, as many other places do. The whole thing was handled poorly. If it wasn't for that, I would have absolutely recommended this place to others.

Jul 21, 2023

The staff was very nice and efficient during my visit. However, since my visit I have left 3 voicemails, spoken to staff twice and sent a message on the portal requesting to be contacted regarding the radiograph findings. I’m going to literally have to drive there and get an answer because the 2 times I called I was put on hold for 20 minutes and then hung up on. It’s been like 2 and a half weeks. Is there some policy where once you’re discharged they never speak to you again?

Jul 17, 2023

From the staff, to the doctor, very professional. The doctor listened to me and prescribed the correct medication I needed to relieve pain. Thank you

Jul 17, 2023

Office was clean, staff was professional and doctor was very experienced.

Jul 17, 2023

I’m thankful for the staff they were so caring during my medical emergency .

Jul 16, 2023

Staff is very carring and Genuine

Jul 13, 2023

Staff was super friendly, kind and helpful

Jul 13, 2023

The service was excellent and expedited. I did have to wait for another doctor to come to work on a Monday. My whole family uses this service provider.

Jul 12, 2023

Great professional efficient friendly service. I loved it! Thank God for professional people.

Jul 10, 2023

They get you in listen to your problems and help you correct the problem and send you home satisfied

Jul 9, 2023

Friendly, resourceful, supportive in all the needs of the family to get by. I really enjoy working with Jesus laid back approach. He speaks to you like you are a friend. I appreciate his positive attitude and consistency in supporting me as I maneuver being a single mom in school while working.

Jul 9, 2023

The clinic hours are amazing and the staff were all very friendly and courteous the entire visit. The kiosk sign in was very convenient as well. I highly recommend this clinic for those of us that are busy and cannot rely on our doctors office for an opening and canceling by the office as well.

Jul 6, 2023

I’ve always had positive experiences as well as positive strep test!!

Jul 1, 2023

Waiting time is acceptable, good doctors

Jul 1, 2023

Everyone was very helpful and friendly

Jun 30, 2023

incomblete, or lacking treatment care,ie,ice packs, elevate,pain RX

Jun 29, 2023

Excellent Physician and Staff. I am very pleased with the service that I have received.

Jun 29, 2023

The staff was extremely friendly and I was able to get what I needed, thank you so much!

Jun 27, 2023

Dr Cindy was great. We were there for a sensitive issue and she was amazing how she handled making my daughter feel comfortable. Really appreciated the time she took and care she provided.

Jun 27, 2023

I had a very real health emergency where I was previously (same day) at the Good Sam hospital ER. After being treated by the hospital staff absolutely terrible and I was not at all important to them, I was literally just "another number" to their day for them to collect a paycheck, I had to leave after 3 excruciating hours of waiting to be seen in really bad pain. Even the nurses at the hospital ER were very rude. I was in very serious and agonizing pain and the ER just did not care. I decided it is best to just pay out of pocket somewhere else to be seen ( I have HMO insurance and not accepted everywhere) I went to see Dr. Mark at DuPage immediate care for an emergency visit and was seen immediately. He was caring, compassionate, gave me advice as to what to steps to consider next and prescribed me the medication I very much needed until I can create a new health plan with my regular doctor. Also my visit was only $125. I would of had to pay $500 at the hospital ER with my insurance just to be treated badly and maybe not even with the proper medical attention needed. I'll will never use ER again if I can avoid it. I've never had an ER experience before this. From here on any emergencies my family may ever have we will be going to DuPage immediate care if we can. They were absolutely great and I was able to get my prescription filled immediately right there at their pharmacy. I also was able to check in ahead of time on my smart phone. They really saved me that day. I'm am so very grateful for this clinic.

Jun 26, 2023

Great medical care and staff

Jun 25, 2023

I came in around 8 pm one night feeling very ill. I was able to get in right away; the doctor was compassionate and able to diagnose and prescribe medication that got me feeling much better. So glad they were available.

Jun 24, 2023

Love the Doctors at this location. They are so thorough and kind.

Jun 23, 2023

Very nice location, easy to find. Welcomed and instructed to sign and fill in papers. Not a long wait. Doctor and nurses very efficent. I got good news and service.

Jun 20, 2023

Glad we found this place fast check in Dr's are great and facility clean

Jun 18, 2023

Fast service and doctor/assistant were easy to work with and knowledgeable

Jun 17, 2023

We have just moved to Chicago from another country and my baby son got red rashes on his whole body. We even did not have Insurance yet. They accepted us without any appointments and we paid 125$ for accepting and checking my son and giving prescriptions for medicines. Another point is that they have a perfect pharmacy. Pharmacy attendant is very helpful and medicines are reasonable. I recommend this place for one who need help medically.

Jun 16, 2023

Great service and staff. Very friendly and professional.

Jun 16, 2023

The doctor I had was amazing and so kind and took very good care of me.

Jun 14, 2023

The team was no prepared to take in an infant/toddler patient. They didn’t take his temperature or weigh him properly. When they needed to calculate his height for the medication dosage they brought out a black sheet of paper to see “how many sheets of paper he was”. I had to show them how to properly measure a toddler. They then sent the prescription to “to the pharmacy down the street”. There are several. The pharmacy they sent it to was closed.

Jun 14, 2023

Late at night, staff was helpful and patient

Jun 13, 2023

I was seen and taken care of in a timely fashion.

Jun 13, 2023

Great service in and out and most of all great customer service!!

Jun 12, 2023

The staff are friendly, knowledgeable and efficient. The facilities are excellent .

Jun 12, 2023

The nurses and doctors there were sooo nice! Even the receptionist! I will be switching over to go there for primary care as well!

Jun 11, 2023

Wait time was spot on. Staff was friendly. Doctor listened to my concerns and did not hesitate to treat. Very pleased. I would recommend family and friends.

Jun 11, 2023

Always there when I’m sick

Jun 11, 2023

It was extremely fast service. The doctor was very friendly as nurses well.

Jun 10, 2023

I checked in and was attended to by a Dr with 5-10 minutes. My script was filled on site and I was back on the road in less than 25 minutes.

Jun 9, 2023

I like the doctor but to spend hours at the clinic just to get a blood test was less than convenient.

Jun 6, 2023

Great service and attention to my need, thank you very much!

Jun 5, 2023

I LOVE this facility! Everyone is ALWAYS so kind, welcoming, and caring no matter who you get! It’s my go to place over our PD and emergency, easy, fast, kind, caring!

Jun 3, 2023

I was a walk-in and my wait time was less than 15 minutes.

Jun 3, 2023

Doctor was amazing, very attentive, and caring, professional and easy to talk to

May 31, 2023

Everything was OK. The only thing I taught it was unprofessional. The receptionist they all were rude and had an attitude problem, and the person doing the stitches need to practice better i saw hoe he was doing the stitches and was ripping my skin of on how tight he was doing the knots luckily I was numb didn't feel it but u can see it

May 30, 2023

Very fast and caring staff.

May 30, 2023

Great staff, very knowledgeable

May 30, 2023

Long wait, wrong diagnosis.

May 30, 2023

Very good service helpful with questions would go to them again if needed.

May 24, 2023

Great service, clean facility, and had me leaving with a smile on my face, which is not how I was when I walked in! Dr and nurse were excellent, thank you so much!

May 24, 2023

The doctor, all the staff including the pharmacist were courteous, explained diagnosis and treatment clearly. We will recommend your clinic to others and want to thank you for your professional courtesy and exceptional care.

May 23, 2023

The doctor was absolutely wonderful. Since I saved a place in line once I got there we went right into a room. Office was clean staff was pleasant and friendly.

May 23, 2023

Just super care throughout the organization. Really happy we found this care facility.

May 22, 2023

Excellent service! Staff was friendly and very efficient. Dr was very nice with a little dry sense of humor. We will always welcome a little sense of humor when not feeling well.

May 20, 2023

My daughter was suffering fir 4 days drom Strep throat infection. The antibiotic prescribed was not working. We came in, staff was wonderful. We were fortunate that doctor Mark Henderson was there to take care of her. Gave her 2 shots and a stronger antibiotic prescription. Next day her fever had dropped from 102 to almost normal. Two days later ahe recovered miraculously, attended her graduation, & went back to playing her friends. Thank you so much doctor Henderson. You are special.

May 20, 2023

I felt very comfortable with the staff. The doctor was extremely helpful. I really appreciate everything you guys did.

May 19, 2023

The doctor was wonderful kind and compassionate

May 19, 2023

The girl at the front desk and the wait time were unacceptable. We checked in online which had an estimated 1 and half wait, arrived and waited an additional hour and half to be brought to a room. Witnessed the responses the girl at the desk had to fellow employees, other patients and the conversations I had with her…. she needs additional training or a new job. She was incredibly unhelpful to everyone.

May 17, 2023

Everyone was great from check in to walking out the door. Made my 9 year old patient very at ease with treatment

May 16, 2023

Very disappointed, I went to get tested for Covid and a lower back pain and when I called to get my results they didn't get them and they do swabed my nose and get the test. The receptionist say something about billing the I surance when I could of pay for my own test. Now I'm so si k with Covid and they couldn't give me complete set of medicine as they gave to my husband with have Covid symptoms as well. Don't understand how come they could gave him 5 type of different medicine and I just get Codine and PAX. And they didnt even see my lower back pain, the dr told me to come back for it. Not good at all

May 16, 2023

The front desk was great. We were seen in less than 5 minutes. Diagnosed quickly. Doctor Mark Was fabulous, professinal, great. I want to wrap him up and take him home as my primary. Wonderful to talk to, listened to us, and gave us the right meds. Pharmacy right there was great. Prices reasonable and saved us so much time. Thank you!!

May 15, 2023

Staff was amazing! Amazing Drs! Thank you!

May 14, 2023

I really really liked this immediate care because doctors are very good and they precibe medicine right away!!

May 13, 2023

Came in with what I thought was a piece of wood in eye. Cleaned it and only found lacerations. Followed up with eye Dr the next day and they said immediate care did all the right things.

May 11, 2023

There was only one doctor present and lot of patients. It’s like 3 hour waiting It’s sad people in pain and Lind waiting Why is called urgent care than???

May 9, 2023

Rapid service and quick diagnosis!

May 7, 2023

I was traveling on business from Charleston and I had an allergic reaction to some of the OTC medicines that I was taking for sinus/cold symptoms. My mouth and cheeks were swelling and I was panicking. By the time the symptoms were ramping up, DuPage was the only urgent care open and they welcomed me in and quickly took care of me. It was a tremendous burden off my mind and I was able to travel back home the next day. The staff was excellent, compassionate, and profession. Dr. Holterman took time to understand my situation and took decisive and effective action. Thank you, DuPage Immediate Care.

May 7, 2023

Care was efficient, and I got the help I needed when I called back with a question.

May 6, 2023

I like your place, your staff, and the timing

May 5, 2023

I was there for a sore throat, they prescribed me something that after a month I still have cough and sore, idk if it was a short treatment for what iI really needed!, so now I must go back again to get a new treatment

Apr 26, 2023

Great place! Great doctors! Highly recommend!

Apr 22, 2023

After waiting over a when being quoted 40 min we finally got in a room and waited another 45 min for X-rays and to see a doctor. I called for 2 days trying to speak with someone to get my sons images to show the orthopedic and keep getting passed around on hold.

Apr 19, 2023

Hours are great (late night after EEH is closed), staff is friendly, place had no ventilation or air on (was a hot day too and baby had another fever), waited over an hour in a half with fussy baby. From patient prospective seemed like if you had an appointment ahead of time it trumped the severity or discomfort of patient struggling (no triage), when finally seen - NP was straight forward and able to provide us with script for antibiotic to 24/hr pharmacy down the block (always take paper script as there is an issue with electronic prescribing, Walgreens pharmacist made comment “we never get their e-scripts from over there”). Also smelled like food and aerosol scent fresheners. Only giving a 3 star for friendly demeanor and bc my baby got the treatment needed vs the expensive ER bill.

Apr 19, 2023

I’ve had good visits there but this last one was absolutely horrible. I was left waiting in a room for over an hour and all I needed was the result of a strep test. Dr. Wollenschlager said my son had an ear infection with barley looking in his ear (my pediatrician said his ears were fine when I went the next day). She wrote the wrong date in the prescription and THE WRONG DOSAGE. Thank goodness the pharmacist caught it. The doctor seemed loopy and spent time telling me and my young son about other patients she had seen which was very unprofessional and now my son has a fear of getting a tick in his ear. Overall, not a good experience.

Apr 19, 2023

Alot of paper filling and long line to wait!!! Service do not know how to communicate with children.

Apr 19, 2023

The front desk staff are friendly, patient and helpful. They always greet us with a smile and even remembered us when we returned a few days later. The nurses and doctors are very knowledgeable and kind to their patients. They take the time to listen and answer questions even though the clinic is often busy.

Apr 18, 2023

Good patient care service and knowledgeable staff and have a good pharmacy department, she is very helpful.

Apr 17, 2023

I LOVE DR HOLTERMANN , HE IS PROFESSIONAL, WONDERFUL DOCTOR. I WOULD DEFINETLY RECOMMEND

Apr 17, 2023

very helpful with a nice friendly atmosphere

Apr 16, 2023

I was seen within a hour of arrival. Dr. Mark and his nurse were professional, and attentive. Dr. Mark has a warm bedside manner, and he listened carefully to my concerns. I obtained medicine from their on-site pharmacy. The pharmacist was very nice, and took time to explain how I should take my medication. This was my first visit, and I was very pleased with my experience there.

Apr 16, 2023

Everyone was very helpful and pleasant.

Apr 16, 2023

I had a pretty good experience here. The only issue I had was, they didn't give me any paperwork. They sent me to the pharmacy (very cool there's one on site) and it slipped my mind. I emailed them twice, never heard back. Besides that it was a great experience!

Apr 15, 2023

Although the wait was long, they were very busy and from the moment the physician saw me, she took her time, reviews the treatment plan, and made sure I was comfortable with it all upon discharge

Apr 15, 2023

Very slow I am sitting in the 2 hours

Apr 10, 2023

I love the service. The ease of scheduling, the rapid service, the low wait time, but most of all the staff’s attention and dedication. Dr. W is a wonderful woman dedicated to helping patients feel better. I love this place. Thanks for all their help and wonderful service from all the staff. Everyone works together as one, from nurses to the Dr. Providing answers to all your questions and making sure you feel better.

Apr 7, 2023

Dr. Cynthia is the best Dr..I have found in 20 years. I will drag dying to get to her. She is incredibly knowledgeable and through. She is educated in Evey thing from Infectious Diseases specialist to treating Autoimmune disease. A loving, caring Dr. That takes a personal interest in your health and life issues. Excellent Dr. She's my primary care Dr. Of reord now.

Apr 7, 2023

It is convenient, and the service is great.

Apr 5, 2023

Provider we saw was excellent.

Apr 5, 2023

I registered on line and when I walked in I was called back almost immediately. I was seen quickly by a very kind physician. My prescription was sent to the pharmacy on premise…and I am feeling human again!

Mar 31, 2023

After getting vitals taken we waited over an hour to see doctor, it was as if they forgot about my daughter. X-ray machine was broken. Never received a diagnosis from doctor. Hopefully this will be reflected in billing as almost nothing was actually done except take her temp blood pressure and look at her foot for less the 5 mins.

Mar 28, 2023

Long wait times. Also longer than expected wait once in the treatment room.

Mar 28, 2023

Friendly staff Clean environment Felt at home

Mar 25, 2023

Help when you need it. Staff was great and Doctor

Mar 24, 2023

Incorrect diagnosis. Luckily I talked with primary care physician before starting course of action

Mar 23, 2023

Heba and Reshma were very professional. The clinic was about to close in 15 mins, Not only they accommodated me, but went above and beyond to care for me!!

Mar 20, 2023

We were waited on quickly, efficiently and courteously. Dr and nurse were attentive, understanding and expained everything easily and thoroughly.

Mar 18, 2023

Excellent Dr.(Kumar) ! And courteous staff. I also really like the pharmacist. She’s very helpful, knowledgeable and courteous.

Mar 16, 2023

The desk staff were kind and helpful, but the rest of our experience was horrible. The medical assistant and doctor were incompetent. The strep test was performed incorrectly and the final diagnosis and treatment for my son were ridiculous. My 11 year old son had a severe sore throat and we were told it was teething. We were advised to give him Tylenol and lemon drops as treatment. We visited our family doctor the next day and his step test was positive and he was prescribed Amoxicillin immediately. I will absolutely never return to this immediate care and will advise friends and family to avoid the same.

Mar 15, 2023

The staff being friendly and absolutely so kind . Also, Doctor Holterman was amazing . He was a great listener and really made me feel like I was in good hands. I’m glad I made the decision to go to them for my care.

Mar 15, 2023

Doctors made our 7 year old feel comfortable and calm after having to receive stictches for the first time. They saw us very quickly and did the procedure quickly explaining the after treatment so we could go home and treat her. I’m very impressed with the staff at DuPage and would recommend this as a number 1 urgent care in the area.

Mar 13, 2023

The staff at this establishment are caring, helpful, talented and made my otherwise terrible medical condition so much better. Dr. Cynthia is extremely talented, sweet and she saved my life. Her expertise is unmatched and she was encouraging and wonderful to work with. She helped me be strong when I was in pain and was empathetic to my situation. Also your pharmasist Julia is an angel in human form. She made sure I was okay, gave me her number to make sure I was taken care of if I had any questions or concerns even if she was off the clock! That is a level of care I have never received from a medical professional. She was kind and made sure I was okay to drive after getting invasive treatments for my staph infection. I am generally afraid to go to the doctor but the entire staff even all the nurses to medical assistants were thorough, helpful and caring and honestly a joy to be around. I will always come back to you for my urgent care needs.

Mar 12, 2023

Waited an hour and a half for strep results without warning, explanation, or apology. The wait time listed was 20 minutes and we had an appt. Hung up on when I called to inquire about my son’s progress. I reached out to follow up about my experience and no one responded.

Mar 8, 2023

I told the doctor that I was allergic to amoxicillin and she still prescribed me amoxicillin. I could have died. The doctor never explain to me what medication she was going to give me and how many I was supposed to take.

Mar 7, 2023

Estimated wait time was an hour, took 2 1/2. When we did finally see the doctor they didn't send the prescription to the pharmacy. Once we got the prescription, it wasn't what the doctor told us it would be. When we tried to call and ask for clarity, all we could do was get voicemail.

Mar 5, 2023

The doctors and staff always provide efficient and thorough care.

Mar 3, 2023

I love this place! I didn't think I would ever say that about going to the doctor, but I've been here now three times and every time, the staff is extremely friendly and the process is not complicated. It's never super crowded in the waiting area, which is nice. They do a good job of getting people into exam rooms. My only complaint is the wait time can get kind of long, but that is expected with a walk-in immediate care facility. If you have some time, it's totally worth it to go here.

Mar 2, 2023

The waiting area very nice and clean. The Dr. Who saw me very nice and listen to what was causing so much pain.she was patient and explained thoroughly the cause of my issue. She also said the medication she's prescribed will make me feel a lot better in a couple of days which turned out to be fact.

Mar 1, 2023

Prompt, efficient, liked that I could just walk in without an appointment.

Feb 26, 2023

I waited for over 4 hours to be seen. Once I finally got in to the exam room, I realized why. They were incredibly disorganized. They had to search for any needed item. The aid taking blood pressure didn't know how to put the cuff on and had to wait for someone to help her. They used gauze on my infected finger that was just sitting in a drawer. They didn't use gloves effectively and sometimes didn't have them on. The doctor did give me antibiotics but did not take a culture. I ended up having to go to the ER and have everything redone the next day. I didn't feel safe because I don't thing they were careful with cleanliness. I received no written instructions once I left.

Feb 22, 2023

Had great care from Medical Assistant and Dr Cindy on Sat. night the 11th. Only problem I ran in to was trying to get a call back on Monday about stopping a medication. Never got a call back after 2 calls so stopped it anyway and luckily feel fine.

Feb 14, 2023

Wait time was long but service was great!

Feb 14, 2023

Fast, easy, appreciate the checking in online to reserve spot in line The staff provided assistance with the print-out of my covid test results

Feb 12, 2023

Awesome doctors at this location!! Highly recommended!!!

Feb 11, 2023

Everyone was very easy going very attentive to your needs and showed excellent quality customer service

Feb 7, 2023

Everyone from the help desk person up to the doctor were caring and helpful. The doctor genuinely concerned in ensuring I felt better and to root cause the issue. Not just treating the symptoms but also addressing the underlying trigger.

Feb 7, 2023

It was good n professionally done

Feb 6, 2023

My son had some food stuck in his throat and he was throwing up constantly. We were made to wait 45 minutes before the dr saw him. I think they should have considered my son’s situation and prioritized. But the dr who treated him was very nice, he made him comfortable by asking silly questions, examined and finally helped get clear his throat

Feb 4, 2023

Dr Mark is absolutely the bestest! The staff & Dr Mark asks the questions & you 100% feel comfortable knowing you’re in good hands.

Feb 3, 2023

The staff was generally nice. However when they took me to one of the doctor's offices they just had me sitting there for 45 minutes until they finally came back to look at the reason why I went there. The office was also not the cleanest looking. There were stains on the walls and floor. There were dust clumps on the floor. Their posters and labels were falling apart. If I had it to do over again, I would have chosen to go somewhere else.

Feb 2, 2023

they have the most amazing staff we have ever seen.kind,compassionate,DR.CYNTHIA IS AMAZING.AND I CAN'T FORGET TO MENTION THE BEST PHARMACIST I HAVE EVER MET.

Jan 28, 2023

The doctor, PS, and nurses are always very accommodating, caring, and genuine. Doctor Cynthia Wollenschlager has a wonderful bedside manner and she really listens and cares about her patients. DuPage Immediate Care in my go to when I need help to feel good. I am always pleased when I get lucky enough to have Dr. Wollenschlager as my doctor! She has helped me to overcome terrible sinus infections; double ear infections; and most recently she has been a "godsend" I had a cluster of migraine headaches for two weeks straight and my general practitioner was going to be out of town for two weeks. Dr. W. saved me! She was able to break the cycle of my migraines and provide me with relief! Thank you so very much Dr. Cynthia Wollenschlager and associates!

Jan 26, 2023

Very grateful & happy for the help provided to me. The doctor was exceptional. She was kind, caring and explained everything to me in a way that eased my anxiety about my injury.,the nurse was wonderful as well. Awesome staff.

Jan 24, 2023

Expedited my consultation with the Doctor on duty who dressed my wound.

Jan 24, 2023

Great bedside manner from doctors and staff!

Jan 24, 2023

They never called with radiology report. Place was dirty and the battery died during the xrays

Jan 24, 2023

Everyone was very kind. The care was great

Jan 23, 2023

A few days ago I could not contain my pain in my hip, and the one who helped me was Dr. Holterman and quickly with the nurses they helped me to reduce my pain, for this reason when I need medical attention. I return to this plate DuPage Immediate Care in Oakbrook Terrace. Because I know that I am in good hands.

Jan 20, 2023

The service was good. The only issue was the wait time after being seen for a result.

Jan 19, 2023

I was very impressed with how thorough and kind the doctor was and her assistants. I also was very impressed with the number of tests you run and appreciate all that you did for me. thank you very much.

Jan 18, 2023

The place was very nice, with professional workers from the front desk through the medical staff and doctors.

Jan 18, 2023

not the fastest but very happy with the visit

Jan 18, 2023

I like how I’m able to watch my place in line and get text messages when it’s soon for me to be called in. Everyone was nice to me as well, thanks.

Jan 17, 2023

I like that you can be seen as you walk in,so far the service is good,just keep Empathy in mind.

Jan 12, 2023

Thank you very professional receptionist were very warm and kind. The drs were great and fixed my ears...I can hear. Respectfully Harry Walter

Jan 11, 2023

Great care. Very good doctor

Jan 8, 2023

Staff was nice and friendly

Jan 8, 2023

The doctor and staff were very friendly and helpful.

Jan 7, 2023

I showed up on a major holiday as a new patient with a painfully swollen toe. In about an hour they analyzed an xray of my foot, diagnosed my problem, and gave me a prescription to reduce the swelling. The center greatly exceeded my expectations.

Jan 4, 2023

I would give them 10 stars if I could. The set up where you can save your spot is amazing specially when you have children that won’t want to be in a waiting room for over 45 min. The Dr. was kind and actually listened to us and out concerns, everyone there was professional and courteous.

Jan 2, 2023

Grate care but room tempature cold

Dec 30, 2022

I was given an oral swab and the nose swab. I was told I tested positive for strep and was to be given a call if I tested positive for Covid. I received an email stating I was positive for Covid but no phone call. A little upsetting. Thanks

Dec 30, 2022

Each person I encountered was very kind and supportive

Dec 29, 2022

The staff was so nice! I’ve never been to urgent care where they actually cared

Dec 28, 2022

They were organized, efficient and kind. They helped me.

Dec 28, 2022

We waited inside the patient’s room for over 1 hrs for the doctor, when the doctor was assessing my daughter, he was lack of knowledge and was expressing words that I had never said about my daughters symptoms.

Dec 28, 2022

The doctor’s assistant was so kind. Thank you. The doctor was great.

Dec 26, 2022

Excellent service. Great doctors!

Dec 24, 2022

The waiting rooms were overflowing with patients and we had to wait for over 2 hours but just have to say the entire staff was amazing! They answered everyone’s questions politely and were very professional and friendly. I was very impressed and the test results were emailed incredibly fast. Thank you for the great care. We will definitely recommend your facility!

Dec 22, 2022

Did not receive an after visit summary. Was told my foot had a break and was given the X-ray but no written statement of the radiologist report or the Dr. Was also told to go to IBJI for follow up. When I went to IBJI they asked why I wasn’t given a boot to wear and did not see a break in the foot on the X-ray. As of now I still don’t know if the foot is broken or bruised but I do have a special shoe to wear from IBJI. Now I am scheduled to see a podiatrist at IBJI. I have been given “the run around” as they say.

Dec 22, 2022

Staff is so friendly and efficient. Was worth the drive for this location’s services.

Dec 21, 2022

I came in extremely sick and Dr. Cindy was absolutely amazing. She gave me a very thorough examination and was determined to help me get better. After a nebulizer, IV, pain meds, and steroids, I was feeling much better upon leaving. Dr. Cindy genuinely cared and was so kind and compassionate. She very thoroughly explained what was going on, the tests conducted, and explained the medications I would need to take to get better. She also offered a follow up with her to ensure that I was getting better.

Dec 20, 2022

Courteous, kind and professional staff. Dr. Holterman was thorough, he listened, and l did not feel rushed. Thank you!

Dec 18, 2022

Thanks a lot for your help and appreciate Your kindness and dedication to work .

Dec 18, 2022

Well organized office and staff. Dr. was very attentive and caring. I highly recommend DuPage Immediate Care!

Dec 16, 2022

Excellent staff, excellent professional staff and service. The doctor was very clear in explaining every detail and every question asked was answered professionally. Thank you very much.

Dec 13, 2022

Great service. The dr was thorough with us and it didn't take long at all

Dec 12, 2022

I live behind one of their clinics and I went there after making an appointment. I didn't have to wait to long and they led me to my exam room. The nurse and doctor were very friendly and explained everything. I received my COVID results quickly and healed just fine. I am glad I didn't have to go sit in a hospital hoping they squeezed me in.

Dec 12, 2022

I was a little worried going in that I would have to wait for a long time with my sick daughter but they took good care of both of us and I was able to understand what needed to happen every step of the way.

Dec 8, 2022

Having visited the DuPage Immediate Care for surgical intervention a third time as a walk-in patient within the last six months, I can only offer the highest recommendation and praise for this excellent medical facility for anyone seeking medical or surgical treatment. The medical receptionists and medical staff are very helpful in registration to point-of-care. Moreover, the very kind, humble, cool and great general surgeon, Dr. Holterman, is the DaVinci of surgeons in the Oak Brook suburb area--his skill and surgical outcomes are flawless and relieving! He and his excellent assistant AJ, and supporting staff ensure complete patient satisfaction and improvement of quality of life. At times, a busy clinic but any short wait time is worthwhile! The medical team demonstrate skill, compassion and patience in a clean clinical facility. If there is any critique, I might recommend a facilities engineer fix the outside entrance door so it does not slam hard which can be heard in the reception area. As a patient, I am very grateful to the excellent medical and surgical care of DuPage Immediate Care, wonderful staff and medical care; hence, I'll be back again for any other medical intervention!

Dec 3, 2022

Great care was given to me!! They are professional, caring and wonderful!

Dec 1, 2022

Apt was at 6 and had to wait till 10pm to get seen. Horrible wait time.

Nov 30, 2022

The doctor and staff were incredibly caring

Nov 28, 2022

Excellent customer services and staff

Nov 28, 2022

Never knew these places existed before until I needed some care. Went over there, got treated, feel much better. God forbid I need urgent care again, if I do I'll go back to DuPage urgent care definitely.

Nov 27, 2022

Great customer service experience, friendly, kind and respectful include dr. listens to patient concern and explains test results. Very helpful leave clinc knowing examination went well.

Nov 26, 2022

I was sick and feeling awful. Everyone there from the intake at the front desk to the techs and Doctor Wollenschlage were kind and concerned about my well being. And there were results and remedies!

Nov 26, 2022

Pleasant office staff, short wait, great doctor

Nov 23, 2022

We signed up online. After waiting over an hour and 20 minutes (the estimated wait was an hour) at the building, I went in to check on our appointment for our 2 year old who had hurt her arm. I was told it would still be a while and that we should go home and wait for a call to come in. Over an hour and a half after that, someone called and told me their X-ray machine was down (which is really bad for an urgent care) and that there was no point in us being seen there. They asked to cancel our appointment. So after waiting all morning for my daughter to be seen, they cancelled the appointment and we had to go to another urgent care where we had a much better experience.

Nov 23, 2022

Very friendly doctor, resolved our issue right away.

Nov 22, 2022

Dr. Cynthia went above and beyond to help my daughter and son feel better. She was kind and caring, and working late into the night. We're glad for the late hours that the clinic is open, and for the docs and nurses and staff who are able to make that available to us. Thank you!

Nov 22, 2022

When my daughters are sick and can’t get appointments with their pcp I love coming here the doctors are nice and the staff is nice also I like that you can wait in your car and they will let you know when your turn is and come inside ..

Nov 21, 2022

Great place treated me awesome

Nov 21, 2022

They said an hour wait and I was still waiting after 1.5 hours so I left!

Nov 20, 2022

❤️❤️❤️ lovely staff great energy

Nov 20, 2022

Love the energy and the employees thanks 😊

Nov 20, 2022

Very poor customer service. I had to call 5 times and 24 hours later to find out the test results that take 45 min..

Nov 20, 2022

Excellent care from a caring physician. Thank you to the provider who thoughtfully cared for my sick son. The wait was very long, but worth it in the end.

Nov 19, 2022

My primary care doctor is threw Northshore but I went here because a family member recommended them to me. Worst decision ever. When I first showed up there was no other patients in the office. I sat in the waiting room for 30 min watching and listing to everyone one of the nurses and doctors chit chatting. When I was finally escorted to my room I was accompanied by a very rude nurse who was also training someone at the same time. I had the flu bad and my head was pounding. When the nurse checked me in she was being very short with me and seemed unconcerned with her job or my well being while training someone at the same time. She jammed a stick down my throat with no ease or concern for my well being and as she left she slammed the door shut! That was just the beginning. When the doctor came in I described what I was feeling to her and she immediately diagnosed me with bronchitis without taking and necessary steps to determine if that was the actual ailment I was dealing with. Her assistant than took X-rays of my chest and I went back to the room. I waited in that room for over a hour before I walked out to ask what was going on. I found all of them eating and giggling in the middle of the hallway. The assistant than told me they won’t send him the X-rays so I have to wait. So, ok fine I waited. I than asked if they could perform a flu and Covid test on me just to make sure because the flu was going around. I actually took a walk outside because I couldn’t breath in that room. When the doctor came back she said I have bronchitis and marched me to the pharmacy to get prescriptions. This is all by the way still without taking a flu test or getting the results from the X-rays. So I leave 10 min later I get a call from the doctor asking me to come back because they miss diagnosed me. I went back. The original nurse that I had yelled at me when I asked what was going and told me it’s not there fault I was complaining I was waiting. She needs to loose her license!!

Nov 18, 2022

This was the most pleasant experience I’ve ever had at an urgent care center. Friendly staff, nice medical assistant and nice doctor. Quick in and out. I really like that you can make an appointment too. I highly recommend this center.

Nov 18, 2022

The Dr and staff were so professional and friendly to me a visitor from out of state!

Nov 17, 2022

The doctor that took care of her listened to my concerns for my daughter. As well what the school was asking me for her to get back she gave me the note. Also the pharmacy was so convenient, and she took care of us very well. Definitely a good place to come like moments like this.

Nov 14, 2022

Everyone was helpful and it was convenient

Nov 13, 2022

Dr Cynthia knows her stuff.

Nov 11, 2022

Very efficient and helpful. The system with numbers makes it organized and you can see how long the wait may be . The doctor and nurse were great and listened attentively. Very professional but kind .

Nov 10, 2022

The doctor was very informative, caring and diligent in providing excellent care.

Nov 8, 2022

Visit was quick. Wait time was long but it was very convenient to be able to sign up on line and be updated on the place in queue so we were able to leave home just in time. They also called us right afrer visit when we forgot some items in the room.

Nov 7, 2022

Amazing nurses and doctors. Great help from receptionist as well

Nov 7, 2022

Thanks for helping me with an ear and throat infection. Looking forward to the medicine helping. It has somewhat. Thanks again !!!

Nov 7, 2022

Very friendly staff and doctors.

Nov 7, 2022

I was very ill and was given a strep test. I had no symptoms and the strep test came back positive. I asked them to do another one and it came back negative. They did a virus culture and I got the results quickly. I gave a stool sample and over a day later I got a phone call saying that they messed up the sample and I would have to come back. I was really upset because I hadn’t been feeling well and was pretty sure there was something going on with a bacteria or a parasite. I felt that their negligence caused me to have to take another day off of work and go see my regular doctor. I probably will not return.

Nov 4, 2022

Too many people in the waiting area. Then, the doctor was unprofessional. She was eating and talking with her mouth full of food. Yuck.

Nov 4, 2022

The receptionist were vey polite and the doctors were had great "bed side manners". When I need immediate medical attention, This is were I go.

Nov 1, 2022

You guys are always there to help the Sick, and make them feel better.

Oct 31, 2022

Misdiagnosed as ear infection and step throat while it was actually blisters in the throat causing the infant not to eat. Had to go to a different doctor to get the right diagnosis. Unbelievably bad service after waiting 2 hrs to see the doctor.

Oct 30, 2022

Waited 2 hours and only 2 people in waiting area when I got there.

Oct 28, 2022

Dr Cynthia is the best my wife loved her as her Dr and I think she is great

Oct 27, 2022

The process was only somewhat painful to set up an account, log in and be seen by a physician. Which these days is actually pretty good. The physician was attentive and helpful and was appropriately conservative in his suggestings and resulting prescription.

Oct 24, 2022

Super friendly, professional staff and Doctors. All my questions are always answered. Never long wait.

Oct 21, 2022

Amazing and friendly physician! If he had his own practice I would definitely make him my primary care doctor

Oct 20, 2022

Awesome staff and very caring.

Oct 18, 2022

Service was quick and friendly the whole staff gave good service and his doctor was a very nice lady made me feel very welcome .

Oct 16, 2022

Very helpful. . Made me feel better with the treatment and the doctors were very kind. I loved the fact there was a pharmacy inside there as well

Oct 16, 2022

It was short staff the doctor and nurse was so helpful after hours of sitting there but overall experience was ok

Oct 16, 2022

Love Dr. Cynthia she is so caring and helpful such a wonderful doctor!

Sep 29, 2022

I came in with a severe injury to my leg and was there for a period of a few hours, no one offered ice, a method to elevate my leg, or offer a cane, crutch, wheelchair or any assistance moving from room to room or to my car. In fact I was forced to stand at the front desk tablet for the entire check in process. No real treatment advice was offered. The diagnosis I was given was " you would know if it was torn..." Iwas also told the xray was negative, but negative for what... I don't know. Get an mri and then follow up. Was th e only real directive I had. I left the facility with the same amount of information I entered with. If I went home instead, at least I would have been able to elevate and ice, and take some more ibuprofen.

Sep 27, 2022

The receptionist, nurses, doctor and pharmacist was friendly and professional. They listen to my medical needs a treated me in a timely matter. Yes, I would recommend DuPage Immediate Care.

Sep 26, 2022

I am from out of state. I had a great experience. I was in, in a timely fashion and the staff was very friendly and compassionate.

Sep 26, 2022

Awesome job! Knew exactly what the issue was upon seeing my spider bitten arm. Doctors and nurses were VERY kind and knowledgeable.

Sep 22, 2022

I needed an injection and found out DuPage doesn't do them, so that negated the reason for my trip

Sep 20, 2022

Very attentive and kind staff. Just what you need when you’re feeling in need.

Sep 19, 2022

Everyone was curitious and professional.

Sep 19, 2022

Doctor was excellent. The computer link to register was terrible

Sep 19, 2022

Dr. Wollenschlager treated us with kindness and respect. She patiently assessed both my wife and myself and addressed our primary reasons for coming in promptly.

Sep 17, 2022

Great & fast service. Nice Doctors

Sep 16, 2022

Staff and provider were quick, kind and thorough. Although quick did not hurry through my visit and took great care of me.

Sep 15, 2022

Dr was wonderful. I would go see him again.

Sep 15, 2022

My complaint is being told 30 minutes and it was 3 hours and mix up of medications.

Sep 13, 2022

The service was very good and the wait was very minimum. Good service on the whole.

Sep 12, 2022