Reviews

We have been seeing Dr. Harrill for 44 years and intend to continue.

May 8, 2023

Very good Practice. All are so cheering and helpful. Takes time with and explains things in detail.

Apr 10, 2023

Always leave feeling I’ve had a very thorough exam. The office staff is very friendly but professional. They always return my calls and answer questions which is rare these days.

Mar 9, 2023

Very thorough and professional

Feb 23, 2023

Dr Harrill is very thorough, very knowledgeable, and very approachable. I appreciate his detail explanations and enjoy his sense of humor. I have been a satisfied patient of Dr. Harrill for almost all years since 1975 - there were a few years where he wasn't on the insurance coverage at work. During those few years, I could not find an eye doctor as good as Dr Harrill.

Feb 17, 2023

Thorough, Complete and friendly.

Feb 10, 2023

Very thorough examination

Dec 2, 2022

I have been coming to Dr Harrill for 30 yrs plus always have had top quality service

Nov 26, 2022

Our family has been being taken care of by Dr. Harrill for years and we are pleased with his care and that of his staff.

Nov 18, 2022

everyone has really been very nice and friendly at every appointment no problems would highly refer

Nov 4, 2022

All the staff treats you very friendly and professional. I have been going to Dr. Harrill for many years and always received excellent service.

Nov 3, 2022

I have been a patient with Dr Harrill for over 35 years. And my mother and aunt was as well. I trust him I00%. He's patient and thorough.

Aug 3, 2022

Dr. Harrell cares about each of his eye patients. I have been a patient of his for a number of years and believe his detailed attention to the condition of my eyes at my yearly visits has been beneficial. Additionally, his staff is equally as caring and attentive to each patient Dr. Harrell meets with.

Jul 24, 2022

very professional and knowledgeable

Jun 25, 2022

I can’t say enough wonderful things about Dr. Harrill!! I’ve never had more thorough eye exams. He always takes time with each of his patients and never rushes through.

May 25, 2022

Dr. Harrill and his staff are the absolute VERY BEST! I went in for an eye exam, no waiting in the lobby as I was taken back right at my appt time. Dr. Harrill and his staff explained everything they were doing every step along the way. Key to a great experience is clear COMMUNICATION and that's what I had. Communication, compassion and very attentive.

May 5, 2022

The most throw and extensive exam I have ever had. I am confident my eyes are in the hand of the best doctor.

Mar 30, 2022

Extremely thorough eye examination. Takes a lot of time and you can tell that Dr. Harrill loves his profession. I will definitely recommend him to all of our friends.

Dec 28, 2021

Dr.Harrill and the staff always make me feel totally at ease and completely explain what exam/test I am receiving. At one time years ago I tried other Doctors for monetary savings. Once again I learned "one gets what one pays for".

Dec 10, 2021

Staff and doctor are always pleasant, professional and thorough.

Nov 19, 2021

Great service with a wonderful Dr and staff!

Oct 15, 2021

The experience from start to finish was very pleasant. I was checked in and within minutes shown to the examining room. The optical technician was efficient and professional and Dr. Harrill came in shortly and provided a thorough examination. The office was clean and I could tell that attention to detail is emphasized throughout the operation.

Oct 11, 2021

Dr Harrill & his staff are very thorough & super nice!!

Aug 25, 2021

Dr Harrill and the staff always friendly and professional! I moved to Florida a couple of years ago but still come back to VA for Dr Harrill to do my eye exam. I have complete confidence in Dr. Harrill.

Aug 23, 2021

My go to provider for all things vision. Can not imagine going any place else. Professional and courtliest staff, right near home. All good!!

Aug 20, 2021

Very professional and friendly.

Aug 19, 2021

I would recommend Dr. Harrill to my friends and/or family for eye care. I have been a patient of his for over 15 years. He has taken wonderful care of my eyes.

Jul 7, 2021

Always excellent and outstanding. I moved to another state and I trust my eye care to no one other than Dr. Harrill and his staff.

Jun 28, 2021

Always excellent and outstanding. I moved to another state and I trust my eye care to no one other than Dr. Harrill and his staff.

Jun 28, 2021

Dr charles w Harrill has been taking care of my eyes for years, and is very professional . i would recommend him to all i know..\ .

May 17, 2021

Dr. Harrill and his staff and are great! Our granddaughter was nervous about her appointment but relaxed really fast after meeting them. Dr. H is great with kids, he takes time explaining what he is doing.

Apr 29, 2021

He does a complete exam. I always feel that if something is wrong, he will find it. Explains things well.

Apr 9, 2021

We have been being taken care of by Dr. Harrill for 48 years so we must be satisfied.

Mar 26, 2021

Dr. Harrill and his staff are amazing!!! Everyone was very personable and welcoming!!! I wouldn't go anywhere else!!!

Mar 5, 2021

Dr. Harrill is thorough, professional, and always takes his times. I never feel rushed like I do at others places whose only goal is to get patients in and out. I’ve been with him for several years now and plan to be a life-long client!

Mar 1, 2021

Dr. Harrill is very patient and very thorough. Our families have gone to him for over 20 years.

Feb 18, 2021

Dr Harrell is very good at what he does. He explains what he finds and what options you may have if needed and his staff is pleasant and efficient. His examination is efficient and high quality. He found an issue that was not mentioned by my former eye Dr.

Dec 17, 2020

The staff is very professional, knowledgeable and friendly. I've never had a problem or issue with Dr. Harrill's office. I've been a patient for about 25 years and plan to continue. I would also recommend this office to my family and friends. .

Dec 13, 2020

Dr. Harrill is very dedicated to taking care of his patients. He covers every detail every time you go there. VEry personable, you feel like you have been served not only by a professional but by a friend.

Dec 10, 2020

I would highly recommend Dr. Harrill to anyone seeking vision care. He and his staff are very cordial, professional, and thorough.

Nov 5, 2020

Dr. Harrill is slightly more expensive than I have found at other optical practices, however, in the years I have been a patient there I have come to learn one cannot compare this practice with others. I would call this a concierge practice. They are ALWAYS available for questions and emergency. I am reminded "you get what you pay for". My recent experience with an emergency visit was impeccable. I was seen on short notice and follow up visit was equally as satisfying.

Oct 16, 2020

Very thorough and professional. Staff and Dr. Harrill are very attentive to patients and their needs.

Sep 25, 2020

Dr. Harrell is the best. Personable and professional performing the most thorough of examinations. If you have questions, ask them. Both he and his staff are more than happy to discuss any issue. Could not ask for better.

Sep 24, 2020

Our family has been seeing Dr. Harrill for 42 years and don't plan on changing.

Aug 27, 2020

I've been seeing Dr. Harrill for many years at this point, and I find myself struggling to understand how I ever saw anyone else. The practice feels like Family, not just in how friendly everyone is, but also in the importance felt about making sure we get the best care possible. I plan to keep seeing Dr. Harrill for many more years.

Aug 27, 2020

Been a patient since child hood. Now in my 40s . Your eyes are nothing to play with and I trust dr Harrell completely.

Aug 24, 2020

Thank you for very thorough eye exam and professional service.

Aug 6, 2020

Pleasurable experience as always ;)

Jul 29, 2020

Dr. Harrill is amazing. He took is time and explained everything to my 8 year old. He made her feel so comfortable that she was not afraid to even get her eyes dilated. There are no words to explain how grateful and thankful that we are for the communication, friendliness and the fact that they made you feel like family, from the moment you checked in to going back into the exam room.

Jul 14, 2020

Thorough examination given.

Jun 15, 2020

Great team! everyone works together to provide a pleasant experience.

Jun 8, 2020

The doctor is very through

Jun 1, 2020

always very thorough, goes the extra mile

May 29, 2020

I have referred friends to Dr. Harrill because of his intensive and insightful exams. His recommendations for treatment and daily maintenance of my sight have been important.

May 11, 2020

I've been a patient of Dr. Harrill for approximately 15 years. Dr. Harrill and staff have always been professional, knowledgeable and always demonstrates a true desire to do what's in the best interest of me as a patient. Dr. Harrill's examinations are thorough and I always leave with a complete understanding of the results of my eye exam.

Apr 23, 2020

Better than all the rest Great service!!!!!!

Feb 26, 2020

Very thorough and pleasant.

Feb 24, 2020

Very professional, personable and thorough With a great support staff.

Feb 14, 2020

This is intended to be constructive feedback to improve your business so please accept as such. My visit occurred on a day where your office lost power in the morning so I understand some things were a bit off. For example, the credit/debit card machine was not working. However, the admin staff seems extremely disorganized. This is the second visit where my "bill" was a calculator/adding machine tape. People need itemized bills to submit to their insurance carriers. I used to get them but have not recently. I'm not sure why the billing system is not being used. Maybe lack of training? I'm concerned the services being rendered are not being captured through your billing system. I did not pay for my visit since the debit/credit card machine was down. I have not received a follow-up call to collect payment and it has been 2 business days which I think speaks to the lack of organization in the admin/office area. FYI: I will call to pay. Overall, my visit lasted about 2.5 hours which is just way too long. I recommend taking a look at the admin staff to see if training is needed to efficiently process customers while accurately reporting services rendered or if more staff is needed. I've been a long time customer and just want to see your business continue to succeed.

Feb 12, 2020

Staff friendly & helpful. Explain each procedure. 5 Starr rating.

Feb 2, 2020

Thankful to have my glasses fixed by Teress

Jan 27, 2020

I had a great visit. Everything was explained to me. All staff were polite and helpful.

Jan 25, 2020

Very friendly, helpful and informative.

Jan 21, 2020

Dr. Harrill gave me the most thorough eye exam I have ever had in my life. He was patient and explained everything. And his staff was the best!

Dec 29, 2019

Was given an incomplete script, office did not follow up with me to confirm all was corrected

Dec 23, 2019

Very professional, Dr. Harrill and the staff do an excellent job caring for their patients.

Nov 25, 2019

Friendliest group of folks you will ever find! Super professional yet small-town congeniality. I will recommend this practice to my whole church! ~Pastor Bill Winn, Grace Communion Hanover

Nov 21, 2019

Great team and friendly service

Nov 17, 2019

The examine was very thorough in my opinion and the staff very professional.

Oct 23, 2019

My appointment is always on time, comprehensive and the staff are very friendly and knowledgeable.

Oct 21, 2019

Aces up! Everything is as expected, nice clean environment and excellent service

Oct 3, 2019

I think the doctor for taking my eyes seriously I believe he did a full examination and gave me great results thank you

Aug 21, 2019

The most thorough eye exam I have ever had. Dr. Harrill takes the time to make sure that you get the best eye exam possible. I know that he had my best sight possible as his goal and that I wasn't rushed through the exam like I had previously experienced at a chain eyewear store.

Aug 19, 2019

Everyone was pleasant and no waiting. This was the most through exam I have ever had. I left Dr Harrill nine years ago due to insurance change. I tried several other doctors but was never satisfied. Decided to come back regardless and am so glad I did.

Jul 29, 2019

Excellent facility, great service.

Jul 26, 2019

As always, visiting Dr. Harrill is an absolute pleasure. I spent years visiting other doctors, getting the usual sort of care and treatment, and quite frankly, the same results. The extra time and attention that Dr. Harrill puts into his appointments has done wonders for honing in on the true state of my eyes, and for that I cannot possibly be more thankful. I've come to think of the staff and doctor as part of the family, and look forward to as many years as I can get visiting them.

Jul 16, 2019

Very friendly staff and Dr. Harrell is very good at his job!

Apr 2, 2019

5 star place he will be my new eye doctor now

Mar 13, 2019

Dr. Harrill and his staff were very professional kind and thorough

Mar 4, 2019

Excellent service. Friendly office staff. Office is extremely clean. Dr. Harrill is very professional, and explained all procedures that were being performed.

Feb 14, 2019

Thank you, everyone was so kind and helpful!

Feb 12, 2019

My whole family has been seen by Dr. Harrill for 40 years and don't anticipate in changing.

Feb 8, 2019

Staff is very friendly and accommodating.

Jan 26, 2019

Dr. Harrill is very thorough. Have been going to him for years.

Jan 15, 2019

Dr. Harrill is amazing. My daughter is 7 years old and the way that he explained things to my daughter made her feel so at ease. I would recommend Dr. Harrill to anyone. I can say that he is best. Do not listen to anyone if they have to say something negative because there is nothing negative with Dr. Harrill. Thank again so much.

Jan 7, 2019

I have an issue. Exam takes too long and y’all do not accept my insurance. So therefore I will not be able to continue to come to your office. Please cancel my appt in February. I am on a fixed income and your fees are too high. Thank you.

Nov 7, 2018

Dr. Harrill was so thorough with my examination and took the time to explain everything to me in detail that I had questions about.

Oct 18, 2018

Dr. Harrill and his staff were so accommodating, efficient and caring getting me in and evaluating my eye issues. They were very thorough and more than willing to explain the testing processes and results in terms I could understand. It is obvious that they value the patient first and foremost. I would whole heartedly recommend Dr. Harrell and his staff for anyone looking for the best care.

Oct 3, 2018

I have been a patient of Dr. Harrill's for over 20 years and the care I received and still receive has always gone above and beyond expectations.

Sep 26, 2018

very thorough...leaves nothing on the table. talks with my child in a quite manner.a very wonderful experience.

Aug 29, 2018

Dr.Harrill is meticulous & pays attention to even the smallest detail. He explains everything& answers questions. I have never felt rushed! His support staff is friendly, patient and accommodating

Aug 9, 2018

As has been my experience for years, Dr. Harrill is truly special. He takes an earnest interest in what's best for his patients, and tops that with an engaged and friendly demeanor. In the 3 to 4 years I've been seeing him, we have progressively worked on reining in over-corrective prescriptions from years and doctors prior. I see better now than before, and I have less issues with exhaustion. As a Software Developer spending incredible amounts of time staring at a computer monitor, this has made a huge difference for me in personal and work life. Thank you so much, Dr. Harrill, I look forward to spending many more years in your care!!

Jul 11, 2018

Dr Harrill is extremely knowledgeable and pleasant to work with.

Jun 27, 2018

I do not use the online presence. Cannot seem to make it work. Probably my fault!

May 10, 2018

Dr Harrill is a very caring individual. He is gentile and through in his examination and explains his procedure and findings throughly.

May 9, 2018

Very thorough and complete examination I was very happy and I'm sure I'm going to be very happy with with his prognosis after he's finished

May 4, 2018

Good visit as always . Thanks!

Apr 21, 2018

Very thorough and answered my questions

Apr 8, 2018

My first visit!!! The most in-depth and informative eye exam I have ever had, wait time was minimal, exam took a little while because I am first time visit but was worth the wait.

Apr 4, 2018

In the office and on -line, I enjoyedt who was my driver that day...She really The cleanliness he contact with everyone, and especially the explanations to my daughter

Mar 30, 2018

I truly appreciate Dr. Harrill, and his very kind staff! Dr. Harrill is easy on the eyes literally! It's always a pleasure to get in a conversation with him and his staff! I am very satisfied with the detailed explanation of any test or treatments explained by them! I'm just worried about where I'm going to go to get this 5-star treatment, whenever Dr. Harrill retires!!!

Mar 19, 2018

I've been seeing Dr. Harrill for about 12 years. Very thorough examinations, very professional and courteous staff. Would not hesitate in recommending Dr. Harrill to friends or family.

Jan 22, 2018

The staff is dedicated to great customer service.

Jan 15, 2018

Dr. Harrill is very professional. I trust him.

Dec 9, 2017

I HAVE BEEN COMING FOR ABOUT 30 YRS. EXCELLENT SERVICE

Nov 23, 2017

Most thorough exam I have ever received

Nov 23, 2017

Staff very professional and friendly

Nov 17, 2017

It's a pleasure doing business with Dr. Harrill and his staff. They always show an interest in the patient, and go out of their way to accommodate the patient's needs, including having to reschedule at the last minute when that is necessary. They listen, and it shows.

Nov 2, 2017

Dr. Harrill is very detailed in his examination and your overall health in relationships to your eyes. He is very friendly and happy person.

Oct 16, 2017

Dr. Harrill has been very conscientious and thorough in treating the eye problems that I have had for a number of years. I have complete confidence that I am getting the best eye care possible from him and his staff.

Oct 6, 2017

Very friendly and professional.

Oct 1, 2017

i have been a patient of Doctor Harrill for over 30 years and find him the best around the Richmond Area.

Sep 14, 2017

Dr. Harrill and staff are highly trained and are delightful. They have been taking care of me since 2006.

Aug 11, 2017

Very professional and personable with his patients

Jul 7, 2017

DR HARRILL and his staff care about their patients.

Jun 14, 2017

Great Dr., I recommend him only

Jun 9, 2017

Dr. Harrill , Ms. Peggy, and Ms. Karen are all awesome and very nice.

Jun 2, 2017

Dr. Harrill and Staff were courteous, professional and extremely thorough. They took the time to explain everything and made my 10-year old daughter (the patient) feel at ease.

Jun 2, 2017

Very pleasant experience.

Mar 7, 2017

a very thorugh exzam. a friendly atmosphere

Feb 20, 2017

Thsnks for such a thorough exam and the ladies are wonderful

Feb 17, 2017

I am pleased with a very professional and thorough exam.

Feb 17, 2017

Dr Harrill and his staff were very professional and efficient.

Feb 6, 2017

This is a great organization with very friendly and competent profession als

Dec 26, 2016

I love Miss Peggy....she is so great helping me with my glasses, especially since this is the first year I've had to wear them.

Dec 19, 2016

Dr. Harrill and his office are shining stars amidst an otherwise dim view. It's a small and cozy facility staffed by folks who are genuinely happy to be there. I never leave feeling anything but well cared for and happy! My biggest regret is that I didn't find such an incredible doctor sooner. All my thanks, Dr. Harrill, for sharing your experience and wisdom with us.

Dec 12, 2016

Dr Harrill is very through and kind. Very high level of professionalism.

Nov 16, 2016

I “had” been required to wear glasses since High School. I’ve been going to Doctor Harrill for only five (5) years, but have over 50 years of experience in judging and evaluating my Eye Doctors. Before Doctor Harrill I had always felt the examiner was in a hurry, some more than others. I just accepted it, but no longer. Doctor Harrill is never in a rush and just doesn’t sacrifice his attention to detail. Everything that could affect my sight is taken into account; plus, the eye examination is comprehensive. Bottom line: My eyes feel great and I no longer need glasses when driving.

Nov 14, 2016

Very friendly, knowledgeable staff . Dr. Harrill is very thorough and takes time to explain any questions you may have.

Nov 14, 2016

A great big THANKS to Mrs. Baldwin for fixing my glasses. My husband is ill and I could not leave. My sister brought my glasses in for me. They broke again and Mrs. Baldwin waited, past her time to leave to repair them again. What wonderful and caring service. What a wonderful feeling to know that there are caring folks in the business world. Thanks to Dr. Harrell and especially Mrs. Baldwin.

Nov 14, 2016

Very thorough exam. Especially appreciative of the sevice provided by Peggie.

Oct 31, 2016

I am so glad that I have Dr. Harrill as my eye doctor. He is such a professional. I have felt that since I have been seeing him, he has saved my eyesight.

Oct 14, 2016

Plan on calling for an appointment soon. Very satisfied with Services.Everyone was always courteous and always took the time to answer questions

Oct 10, 2016

excellent service really nice people

Oct 4, 2016

Great place to get professional services and visit with folks who seem like old friends. (Of course, I've been going there for YEARS. No, I'm not saying how many!)

Oct 3, 2016

The very best service as always.

Oct 3, 2016

Really, do you think we would go any place else for a long s we ALL have come to your practice.

Sep 29, 2016

Very professional customer friendly Made things easy to understand.

Sep 29, 2016

Professional competence, care for the patient and cooperation with the needs and time schedules of the patient stand out in this practice. You feel like they're on your side. They listen. It's a pleasure to be associated over the years with Dr. Harrill and his team.

Sep 19, 2016

You and your staff are very professional in the way you handle your clients.

Sep 10, 2016

Best care and very professional. Takes a lot of time with the patients. Super Clean office and restrooms.

Sep 9, 2016

Dr. Harril and his staff are always courteous and helpful. I know that my family is in good hands there...

Sep 9, 2016

I have been very satisfied with the services and care I have received from Dr Harrill and all members of his staff.

Sep 9, 2016