Des Moines Eye Surgeons

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Reviews

StarStarStarStarStar Absolutely GREAT PLACE -- Doctor Hammer has tak... — 

Absolutely GREAT PLACE -- Doctor Hammer has taken care of my eyes for many years --Total trust!!


StarStarStarStarStar  — 

Dr Hammer is the best. My husband has gone to him for years and I have for several years as well. Totally trust my eyes to his care!


StarStarStarStarStar Love the staff so nice and helpful!! Love Dr Re... — 

Love the staff so nice and helpful!! Love Dr Reacker he is so knowledgeable and professional! Couldn’t be in better hands!!


StarStarStarStarStar I have been coming there to Doctor Sarno ever ... — 

I have been coming there to Doctor Sarno ever since Doctor Brown left. Now he is retiring. He has been my favorite doctor and I hate seeing him leave but I understand he should be with his family now. He will be missed. But I will still be coming there probably until he retires. Also Kerrie has been such a bright light for me when I would come for my Check ups.


StarStarStarStarStar Friendly staff very polite and knowledgeable. — 

Friendly staff very polite and knowledgeable.


StarStarStarStarStar Dr Hammer is the absolute best! I've never been... — 

Dr Hammer is the absolute best! I've never been happier with an eye doctor/surgeon.


StarStarStarStarStar We always receive the best care there and Dr St... — 

We always receive the best care there and Dr Steffensmeier is very knowledgeable. He is so patient and answers all our questions and concerns. I would recommend anyone to go there.


StarStarStarStarStar Your staff is caring and the doctors are spot o... — 

Your staff is caring and the doctors are spot on with their diagnosis and treatment.


StarStarStarStarNo Star Masks and sanitization practices — 

A couple of patients were wearing their maskes underneath their nose. One entered that way and still was wearing his mask below his nose even after being called back twice. No one asked him to pull his mask above his nose while at the office. I realize that there are signs up regarding the proper way to wear a mask, however, this is not being enforced. This is unnerving due to the rise in cases recently. Also, I did not see equipment being wiped down or hand sanitizing between patients. The lack of both of these practices is worrisome especially with the rising number of cases of COVID-19 recently.


StarStarStarStarStar All staff: Professional, knowledgable and frien... — 

All staff: Professional, knowledgable and friendly


StarStarStarStarStar Efficient from time I checked in til I checked ... — 

Efficient from time I checked in til I checked out. Cody did my vision test and what a courteous pleasant young man. Of course, Dr Hammer and Deb are great.


StarStarStarStarStar I love coming here, even when they're busy. The... — 

I love coming here, even when they're busy. They make you feel like a priority


StarStarStarStarStar  — 

Everyone is courteous, friendly and helpful. The one thing I have somewhat of a problem with is the wait time. It can be long at times.


StarStarStarStarStar Best eye care in Iowa! — 

Doctor Hammer is one of my favorite people on the planet, and I have trusted him with my vision for more years than I can remember. His outgoing demeanor and professionalism make him one of the best physicians I have ever met.


StarStarStarStarStar I really like Dr. Ball he always explains every... — 

I really like Dr. Ball he always explains everything. The staff is very friendly and helpful.


StarStarStarStarStar Everyone was so helpful! Kudos to Amber!!!! — 

Everyone was so helpful! Myself and my grandmother were new patients this week. The staff were very helpful at keeping us together throughout the visit. She is a bit hard of hearing so it’s best when I can accompany her. Amber was absolutely awesome in accommodating that throughout the process. Thanks for a great experience.


StarStarStarStarStar All Personal were very professional and friendl... — 

All Personal were very professional and friendly.


StarStarStarStarStar My husband went here for many years and couldn’... — 

My husband went here for many years and couldn’t say nicer things about Des Moines Eye Surgeons he was blessed with all there wonderful help to have kept his eye sight til the day he passed and now i am needing eye specialist and wouldn’t go anywhere else Everything went so well ,so smooth i felt very comfortable for my first visit


StarStarStarStarStar Top notch people. Great service provider. — 

Top notch people. Great service provider.


StarStarStarStarStar Review — 

Everyone is very nice and knowledgeable about their.


StarStarStarStarStar Professional and very competent — 

Professional and very competent


StarStarStarStarStar  — 

I'm just sad that instead of 2 visits per year, we have changed to 1 per year. Dr. Hammer, Deb and the rest of the staff are the greatest. Super professional. Mary O'Brien


StarStarStarStarStar The service and care was great. — 

The service and care was great.


StarStarStarStarStar Dr. Hammer is very professional. Normally, I s... — 

Dr. Hammer is very professional. Normally, I see two or three other staff members prior to Dr. Hammer, and they are very thorough and caring. When I have my vision checked, I want to work with people who truly care whether I see well or not. Des Moines Eye Surgeons meets my requirements.


StarStarStarStarStar Fantastic people...great service. — 

Fantastic people...great service.


StarStarStarStarStar  — 

I appreciate the friendliness and professionalism of the staff. Dr. Sarno and his staff have always shown respect and have always explained all options and answered all my questions.


StarStarStarStarStar Best Doctors by far. — 

I have been using Des Moines Eye Surgeons si ce 1982. I will never change. They are the best period. I trust my eye care to them.


StarStarStarStarStar friendly and professional.... — 

All of the staff are friendly and professional.


StarStarStarStarStar Very efficient. Hardly any waiting time! — 

Very efficient. Hardly any waiting time!


StarStarStarStarStar Everyone is so courteous and helpful — 

Everyone is so courteous and helpful and make the process easy.


StarStarStarStarStar The staff at the clinic are very friendly and e... — 

The staff at the clinic are very friendly and efficient. I was in and out from my appointment in just a half an hour.


StarStarStarStarStar Always a quick response when I need to be seen ... — 

Always a quick response when I need to be seen and excellent care from everyone while I'm there!


StarStarStarNo StarNo Star Sorry to lose Dr. Sarno but wish him well on hi... — 

Sorry to lose Dr. Sarno but wish him well on his rdetirement!


StarStarStarStarStar Dr. Hammer and Staff. — 

Dr. Hammer and staff are excellent. Professional and address all concerns.


StarStarStarStarStar great, lightweight cast. no extra tests/xrays, ... — 

great, lightweight cast. no extra tests/xrays, yeah


StarStarStarStarStar ... — 

Everything is run a good time basis. Hardly any waiting from the time you walk in the door until you leave.


StarStarStarStarStar Dm Eye Surgeons great staff — 

Dr Raecker was great for cataract surgery, Dm Eye Surgeons staff, very pleasant and efficient! Especially appreciate surgery nurse Dawn, so compassionate!


StarStarStarStarStar Always a good experience at Des Moines Eye Surg... — 

Always a good experience at Des Moines Eye Surgeons.


StarStarStarStarStar Dr. Raecker and his staff were very caring, but... — 

Dr. Raecker and his staff were very caring, but professional.


StarStarStarStarStar Always friendly and prompt! — 

Always friendly and prompt!


StarStarStarStarStar A title, really? — 

I gave a 10 rating because Dr. Stephen Smyer is really good. I did not like the check in process. It is too complicated to have to get a Password etc. just to check in. Also, somewhere along the line it would be nice to send a picture to show progress Or non-progress of my healing. I really didn’t know if the extra swelling and mattered eyes in the morning was OK.


StarStarStarStarStar Friendly and knowledgeable. Very concerned abou... — 

Friendly and knowledgeable. Very concerned about how I'm doing.


StarStarStarStarStar Very good providers always able to get an appoi... — 

Very good providers always able to get an appointment when necessary. Dr Steffensmeier is an excellent provider. Always listens and is very professional.


StarStarStarStarStar Pleasant Experience — 

All the technicians I've dealt with have always been efficient, professional and friendly. Dr Ball is always willing to discuss my treatment options and answer my questions in language I can understand. All in all, a most pleasant experience!


StarStarStarStarStar I very much appreciate the friendly, profession... — 

I very much appreciate the friendly, professional staff at DM eye care. Thank you very much for all you do. Schedule was on time.


StarStarStarStarStar I think the world of my eye Dr. My eye sight is... — 

I think the world of my eye Dr. My eye sight is priceless to me and he has been wonderful!


StarStarStarStarStar Bev Stogdill — 

I was disappointed with my eye exam on June 9. I don't think it was very thorough and I paid the usual for the exam.


StarStarStarStarStar I have been going to Des Moines Eye Surgeon for... — 

I have been going to Des Moines Eye Surgeon for several years and am always pleased with the care provided and how courteous everyone is. Dr Ball has been great and very patient answering my questions. Overall Very pleased.


StarStarStarStarStar It's great to have Doctors that listen to you a... — 

It's great to have Doctors that listen to you and care about what you tell them. And they always do at Des Moines Eye Surgeons. We feel well cared for from them.


StarStarStarStarNo Star Friendly Staff — 

Everyone that works there has always been so friendly and helpful whenever I ask them a question.


StarStarStarStarStar All staff and assistants and the doctor were aw... — 

All staff and assistants and the doctor were awesome and were so caring and took all time needed with me!


StarStarStarStarStar I appreciate the care and compassion my family ... — 

I appreciate the care and compassion my family receives from Dr Hammer. Strongly recommend them for your eye care.


StarStarStarStarStar always feel "at home" when I come for an appoin... — 

always feel "at home" when I come for an appointment. Everyone, not just Dr Ball makes me feel like I am the only person they are working with.....never feel rushed at all.


StarStarStarStarStar They are effiecent and thorough.  — 

They are efficient and thorough.


StarStarStarStarStar Very efficient, professional and friendly. The ... — 

Very efficient, professional and friendly. The whole team respects the patient's time and keeps the process moving.


StarStarStarStarStar I have sent several people your way! — 

I have sent several people your way!


StarStarStarStarStar Very professional and attentive to patients wou... — 

Very professional and attentive to patients would highky recommend


StarStarStarStarStar ... — 

I have been a patient of Dr. Ball for many years. I have had lazer surgery for my glaucoma and cataract surgery just recently. Both surgeries were very successful. The staff are always friendly and professional. When I have appointments they are always prompt and explain everything.


StarStarStarStarNo Star I found my visit to Des Moines Eye Surgeons to ... — 

I found my visit to Des Moines Eye Surgeons to be reassuring and the staff seemed very efficient. I would like to stop the text notifications since I do not text and have requested this, but I am still receiving them. I would prefer e-mail or my landline phone (515-381-9380).


StarStarStarStarStar Quick, easy, and on time. — 

Quick, easy, on time, and extremely helpful in answering all my questions!


StarStarStarStarStar Very professional office Friendly employees — 

Very professional office Friendly employees


StarStarStarStarStar Staff was very friendly. Dr. Rager was very nic... — 

Staff was very friendly. Dr. Rager was very nice, explained things very well, was encouraging and supportive during procedure.


StarStarStarStarStar Caring. Knowledgeable staff. — 

Caring. Knowledgeable staff.


StarStarStarStarStar Excellent and through exam. Have a well execute... — 

Excellent and through exam. Have a well executed way to get thru quickly. Excellent Drs.


StarStarStarStarStar Great people that treat you like family! I wou... — 

Great people that treat you like family! I would strongly recommend to anyone looking for an Eye Dr. Hammer and his staff is top notch!


StarStarStarStarStar  — 

The staff is always very professional and friendly. It shows in their caring attitude. I have seen Dr. Sarno for many years. He’s very professional, caring, and friendly. Very informative and gives excellent medical instruction and advice. I wish him well in his retirement.


StarStarStarStarStar Dr Bergman has provided excellent diagnosis and... — 

Dr Bergman has provided excellent diagnosis and removal melanoma, basil cell, squamous and letigo maligno cancers.


StarStarStarStarStar Very satisfied with the staff and Dr. Steffins... — 

Very satisfied with the staff and Dr. Steffinsmeier .


StarStarStarStarNo Star Michael R. Bobst — 

Your office is very professional & did a complete work up. Believe your office knows what you are doing & that is taking care of your patients.


StarStarStarStarStar Excellent staff! — 

Dr. Ball has worked tirelessly to save some of my vision. He and his staff have always been patient, courteous, and helpful at all times. I highly recommend the clinic for all concerns for eyes.


StarStarStarStarStar Great everything about this office, doctors are... — 

Great everything about this office, doctors are very good and explain everything to you. Best eye doctors in the Metro!


StarStarStarStarStar The very best Dr and people I have ever had tak... — 

The very best Dr and people I have ever had taking care of me.. Everyone was the best and I could not find one thing wrong with anyone.. They all really cared about me and if I was ok...Thanks to you all from the time I walked in the door until I left...


StarStarStarStarStar In and out in timely manner. Nice staff — 

In and out in timely manner. Nice staff


StarStarStarStarStar Very good services, through and professional an... — 

Very good services, through and professional and friendly. Very satisfied.


StarStarStarStarStar Professional group. Sherry, Eye Designs is a... — 

Professional group. Sherry, Eye Designs is absolutely over the top. She works soo hard.


StarNo StarNo StarNo StarNo Star My eyes were better before the surgery. Crazy ... — 

My eyes were better before the surgery. Crazy answer of trimmers making eyes bad. Going somewhere else


StarStarStarStarStar Treated Nice. — 

I have always been treated respectfully. Everyone is always pleasant and easy to work with. I have never been treated in a bad way.


StarStarStarStarStar Very efficient — 

Very little wait time on this visit. I was shuttled from one segment to the next with almost no waiting time in between.


StarStarStarStarStar Fantastic  — 

Fantastic service and extremely nice staff! I had LASIK done and I’m 2 weeks out from surgery and Des Moines Eye Surgeon is still reaching out through my recovery process. The doctor and the staff took time to get to know me.


StarStarStarStarStar Everyone that I dealt with was friendly, helpfu... — 

Everyone that I dealt with was friendly, helpful and best of all, knowledgeable! They explained things well and answered all of our questions promptly and professionally! Very impressive!


StarStarStarStarStar  — 

My appointment was on time and all exams went smoothly.


StarStarStarStarNo Star 20 minutes behind. Dr. does not spend hardly a... — 

20 minutes behind. Dr. does not spend hardly any time w/ me & does not explain things..always in a hurry to get to next patient!!


StarStarStarStarStar Dr. Ball and the staff are extremely profession... — 

Dr. Ball and the staff are extremely professional and helpful. I’ve been going to DM Eye Surgeons for over 10 years. Dr Ball performed my cataract surgery last year and I couldn’t be happier.


StarStarStarStarStar Due to an extremely long wait yesterday, I mis... — 

Due to an extremely long wait yesterday, I missed another doctor's appointment. While I wouldn't think of going to another establishment for my eye care. I was very disappointed.


StarStarStarStarStar Staff graciously saw me although I erred and wa... — 

Staff graciously saw me although I erred and was half an hour late to my appointment. Thank you so much.


StarStarStarStarStar Excellent service — 

Always professional, informative and I am in and out in a timely manner.


StarStarStarNo StarNo Star Appt at 10:10. Waited approximately 10 minutes ... — 

Appt at 10:10. Waited approximately 10 minutes after appt time. So far so good. Got my eyes checked for prescription. Waited for 1 hour to get other tests done. Finally asked nurse if they forgot me. Got eye drops. Back to waiting room. Finally called for tests.missed my lunch date with mom. Saw Dr. Finally done at noon. Hope this doesn't happen every time. Not very happy when I left.


StarStarStarStarStar Professional and courteous  — 

Professional and courteous


StarStarStarStarStar Everyone is friendly & listen to what you tell ... — 

Everyone is friendly & listen to what you tell them. I like that they remind you about your appointment.


StarStarStarStarStar I'm new To DSM Eye. Had a very good experience... — 

I'm new To DSM Eye. Had a very good experience. I told my boss about it and he said they are a really great group. Doctor was very thorough and explained everything to me.


StarStarStarStarStar Alzheimer patient — 

Dr. Hammer has been so great with my husband who has Alzheimer. I also go to him for my eyes too. I would not go to anyone else - I think it has been about 12 years now. All the staff are very kind and considerate and patient. Thank you all.


StarStarStarStarStar Excellent service! Very pleased with the servi... — 

Excellent service! Very pleased with the service and care! Everyone made my visit pleasant!


StarStarStarStarStar Competent, professional friendly staff througho... — 

Competent, professional friendly staff throughout/


StarStarStarStarStar Pleasant and professional staff — 

Pleasan and professional staff


StarStarStarStarStar The staff at Des Moines Eye Surgeons are so res... — 

The staff at Des Moines Eye Surgeons are so respectful and caring. Have never had a bad experience there, even though there has been bad news at times.


StarStarStarStarStar Great staff! Everyone is so nice and friendly.... — 

Great staff! Everyone is so nice and friendly.


StarStarStarStarStar Very professional caring staff. Takes the time... — 

Very professional caring staff. Takes the time to address any questions you may have. Very personal care.


StarStarStarStarStar Great patient care — 

i never have to wait long past my appointment time. I feel the staff and Dr. Hammer takes all the time necessary to provide the care I need. They have gone above and beyond to make certain that my concerns were addressed.


StarStarStarStarStar Always professional and caring.  — 

Always professional and caring.


StarStarStarStarStar Great Experience — 

I was actually called to start my appointment earlier than my appointment time which is very rare these days. The different appointment segments moved quickly and I saw the doctor within 5 minutes of waiting in the room. A very good experience.


StarStarStarStarStar I was very impressed with the level of professi... — 

I was very impressed with the level of professionalism and general concern I was shown. The building is nice and clean. The information was given to me as a way of understanding what was going on. Very exceptional and pleasant visit for my first time there! I was very impressed!


StarStarStarStarStar I had laser eye surgery at Des Moines Eye Surge... — 

I had laser eye surgery at Des Moines Eye Surgeons. The medical staff was prompt and efficient. The office, waiting room and procedure room were clean and sterile. Everyone was friendly and courteous. I would highly recomend Des Moines Eye Surgeons.


StarStarStarStarStar Dry happy with the dr and staff. — 

Dry happy with the dr and staff.


StarStarStarStarStar Wonderful and fast as usual!! — 

Wonderful and fast as usual!!


StarStarStarStarStar Des Moines Eye Surgeons: Great Choice for Eye Care — 

I choose Des Moines Eye Surgeons for all of my eye care because I have confidence that the doctors there will take the time to do a thorough examination and provide me with the results in an understandable fashion.


StarStarStarStarStar Caring, friendly, expertise, clean...Dr Ball is... — 

Caring, friendly, expertise, clean...Dr Ball is an incredible Doctor making sure his clients are well taken care of, confident in his skills, and have no questions unanswered.


StarStarStarStarStar Everyone is so friendly and so very organized! — 

Everyone is so friendly and so very organized!


StarStarStarStarStar Very professional and accommodating. With a per... — 

Very professional and accommodating. With a personal touch. Not just another patient


StarStarStarStarStar I AM A FARILEY NEW PATIENT. I HAVEHAD A VERY ... — 

I AM A FARILEY NEW PATIENT. I HAVEHAD A VERY POSITIVE EXPERIENCE.


StarStarStarStarStar Amazing, far exceeded my expectations!! Dr... — 

Amazing, far exceeded my expectations. Dr. Hammer and his staff are exceptional! I would highly recommend!!


StarStarStarStarStar I was pleased how willing the staff and Dr. Ste... — 

I was pleased how willing the staff and Dr. Steffensmeier were to assist me with my condition. I feel they went above and beyond to help me correct my vision issue.


StarStarStarStarStar Excellent Care — 

I was exceptionally pleased with DMES. I thought they were very thorough in their exams, explaining everything as we went. Everyone was very pleasant. Facility was very clean.


StarStarStarStarStar From beginning to end, the patient experience i... — 

From beginning to end, the patient experience is excellent. All staff make safety a priority and are pleasant, helpful and well trained. I really respect and appreciate Dr. Sarno and wish him well in his upcoming retirement.


StarStarNo StarNo StarNo Star routine check-up  — 

I went in for a routine check-up because our company changed insurance and DM Eye Surgeons accepted it, and a friend also worked there. It should have cost me $10. When I went to check out they told me is was $145. They said they changed it to a medical visit instead of routine. No one said anything during my vist that they were changing my appointment type. They had a concerned about a pupil I told them it had been like that for 15+years and the previous doctors could not find anything wrong with it. And neither did this doctor. At check out when I asked if this was the reason they said there was no mention of the pupil, but that there was a note about cataracts. They only mention of cataracts with the doctor was at the end of the appointment and only that she noticed I had the start of some, but everyone eventually gets it and I probably didn't need to worry or do anything for several more years. I would have liked to have been told before and why they wanted to change my visit to a medical versus routine so I could have had the opportunity to say yes or no to the additional charge.


StarStarStarStarStar Very prompt and pleasant experience  — 

Very prompt and pleasant experience


StarStarStarStarStar Always professional and helpful!!! — 

Always professional and helpful!!!


StarStarStarStarStar  — 

Great staff.... very efficient . Dr. Hammer is the best!’


StarStarStarStarStar Service - Helpful, Friendly & Timely — 

I've met a couple of times recently with Dr. Hammer and Deb. Deb called me when we happened to be in Clive stating they needed to examine my right eye again before surgery. And she was able to do that within an hour saving us a 46 mile trip. Both Dr. Hammer and Deb have been very caring, helpful and informative.


StarStarStarStarStar Happy Customer — 

I always like the professional attitude and friendliness of all staff. I'm always able to expect to not have to wait very long for my appointment to begin. Each and every person I have spoken to has been friendly and helpful. I like Dr. Hammer, he's knowledgeable and I trust his opinion.


StarStarStarStarStar Rate five star  — 

Very happy with Dr. Hammer and all staff. I have recommended you and. She is happy too.


StarStarStarStarStar Dr. Bradley Hammer — 

My physician is Dr. Bradley Hammer with Des Moines Eye Surgeons. As I age, it is critical that I have a doctor who will diagnose and treat issues related to my vision. I have the utmost confidence that Dr. Hammer has the knowledge and skill to do just that. A great bonus with Dr. Hammer is that he is also a really nice guy!


StarStarStarStarStar 18years of glaugoma care has saved my eyesight.... — 

18years of glaugoma care has saved my eyesight.


StarStarStarStarStar Excellent care In and out in good time  — 

Excellent care In and out in good time


StarStarStarStarStar Are family go to eye doctors! — 

Our family has been coming to DMES to see Dr.Ball for over twenty years. He has always been very up front with us and he treats us with respect. I have referred many people to him and will continue to do so.


StarStarStarStarStar Dr. Ball, at Des Moines Eye Surgeons, has been ... — 

Dr. Ball, at Des Moines Eye Surgeons, has been my eye doctor for over 20 years and I can't say enough great things about him and his staff. He is very meticulous, personable and caring and I always know my vision is in great hands.


StarStarStarStarStar Have been a patient here for a long time. Excel... — 

Have been a patient here for a long time. Excellent care and support through a very difficult vein occlusion. Trust them to help me maintain my eye health for years to come. Thank you.


StarStarStarStarStar Pleasant first visit to to Des Moines Eye Surgeons — 

This was my first visit to to Des Moines Eye Surgeons. I’ve never been to a more efficient office. Everyone was very professional and friendly. I felt I received a thorough evaluation and all of my questions were answered.


StarStarStarStarStar  — 

Very pleasant experience! Everyone from the front desk to the provider was excellent.Appointment was on time with no delays.


StarStarStarStarStar Everyone was so nice, knowledgeable, and very p... — 

Everyone was so nice, knowledgeable, and very professional. It was a very pleasant experience.


StarStarStarStarStar Exceptional Service! Very professional and cou... — 

Exceptional Service! Very professional and courteous!


StarStarStarStarStar Felt our check in at front could have been bett... — 

Felt our check in at front could have been better.


StarStarStarStarStar Every time we go for our eye exam it’s a smooth... — 

Every time we go for our eye exam it’s a smooth and quick process. Everyone is always so nice. Dr. Hammer is great and always remembers us.


StarStarStarStarStar Dr Hammer  — 

Sr Hammer is very caring and explains things. I'm very happy with my experience there.


StarStarStarStarStar Very organized. Love the flow of the process. ... — 

Very organized. Love the flow of the process. Team members are very friendly and great to deal with.


StarStarStarStarStar My children and I have seen Dr. Baumhover for a... — 

My children and I have seen Dr. Baumhover for a few years. She is very professional, thorough and attentive. The office staff are efficient and well-trained in regards to insurance. Lindsey in the contact department was very patient with my teen as he learned how to put in and take out contact lenses. Overall, we've been very pleased with the care provided at this office.


StarStarStarNo StarNo Star The dr herself was not friendly . Did not expla... — 

The dr herself was not friendly . Did not explain what she was looking for in our daughters eyes. Left with no information other than she was ok and her disease could cause eye issues!


StarStarStarStarStar Both my wife and I are patients and are very pl... — 

Both my wife and I are patients and are very pleased with the care and service we have received.


StarStarStarStarStar I've already recommended your Dr's and I have ... — 

I've already recommended your Dr's and I have friends who have seen them and had surgery. I am very pleased with what I have had done.


StarStarStarStarStar I was very pleased with my visit.  — 

I was very pleased with my visit.


StarStarStarStarStar Everyone is very happy to help to get you in an... — 

Everyone is very happy to help to get you in and out on time. Very knowledgeable And experience Thank you. Myself I would recommend Des Moines Eye Surgeons To everyone


StarStarStarStarStar I have gone to Dr. Ball for a number of years ... — 

I have gone to Dr. Ball for a number of years and he is a wonderful eye doctor. I would and have recommended him to others.


StarStarStarStarStar Patient  — 

The staff here was very professional toward my appointment I will recommend this office to friends and family


StarStarStarStarStar I think the doctors are top notch.It seems lik... — 

I think the doctors are top notch. It seems like they are always running late. I always have late day appointments but I don't think I've ever been called back on time. It was at least 20 minutes behind my scheduled time before I got to the tech to measure my eyes.


StarStarStarStarStar Pleasant staff. Efficient. Safe. Sad that Dr. S... — 

Pleasant staff. Efficient. Safe. Sad that Dr. Sarno is retiring, but happy for his future!


StarStarStarStarStar Very good care, thank you — 

Very good care, thank you


StarStarStarStarStar Every member of the entire medical team was ext... — 

Every member of the entire medical team was extremely nice and professional.


StarStarStarStarStar Dr Kelley B. & Staff — 

Dr. Kelley B. is kind, personable yet straight to the point. She does well to make you feel comfortable while she efficiently figures out the issue-resolve. Very glad I was referred here. Great Staff also!


StarStarStarStarStar Excellent, friendly and professional! — 

Excellent, friendly and professional!


StarStarStarStarStar D M Eye Surgeons is a wonderful place to go whe... — 

D M Eye Surgeons is a wonderful place to go when you need eye care. Dr. Sarno and his office are all knowledgeable and kind.


StarStarStarStarStar Very professional and efficient. The staff is ... — 

Very professional and efficient. The staff is friendly and pleasant. The Doctor is friendly and explains everything what he is doing and goes over findings.


StarStarStarStarStar I see David Ball and he has provided excellent ... — 

I see David Ball and he has provided excellent care for many years. All the staff are kind and gracious and very experienced. I highly recommend this practice.


StarStarStarStarStar Thank you Dr Raecker I can see again ... — 

I saw dr Raecker after having cataract surgery at Wolfe and didn’t have the best of luck there and dr Raecker solved my problem I believe. It’s a miracle what he did. I couldn’t see when I went to him and he did everything in his power to fix my problem that day. I’m 68 years old and this is the best Dr experience I’ve ever had. I had fooled around with Wolfe to the point I was losing my eye sight and after seeing Dr Raecker I can see again as well as if I’m 16.


StarStarStarNo StarNo Star I kinda feel like I am being rushed thru a proc... — 

I kinda feel like I am being rushed thru a process and not really having my feelings considered and leave with an empty feeling when I am rushed thru.


StarStarStarStarStar I have had excellent care at Des Moines Eye S... — 

I have had excellent care at Des Moines Eye Surgeons. Dr. Ball has made sure my glaucoma has been watched closely.


StarStarStarStarStar 5 Star Service — 

5 star service! Even though I was early, I was checked in, and had my eyes thoughly examined without much of a wait. I drive 2 hours for eye exams because I appreciate this kind of service.


StarStarStarStarStar  — 

Have seen Dr Hammer for several years. He is very down to earth and is very straightforward with any questions that I might have. I would recommend him with no reservations.


StarStarStarStarStar Very Superior Staff — 

The team at Des Moines Eye Surgeons is very professional. They get me in on time and do thorough testing. I'm staying with them.


StarStarStarStarStar Good appointment. Pleasant staff, very friendly... — 

Good appointment. Pleasant staff, very friendly. Time wait good.


StarStarStarStarStar Great experience.  — 

Very professional, efficient and friendly. At each step, the individuals answered my questions.


StarStarStarStarStar Very competent and professional staff — 

Very competent and professional staff


StarStarStarStarStar Everyone I encountered was so so nice!!! — 

Everyone I encountered was so so nice!!!


StarStarStarStarStar .First Visit to DM Eye Surgeons — 

As a first time patient, I know I chose a customer service friendly organization. Regardless of job title, I received each and everyone's undivided attention for the questions I had. Every explanation made during my appointment was to my understanding including everything I still needed to do. I left encouraged and am looking forward to the surgeries I need for my eye corrections. Thank you!.


StarStarStarStarStar Dr. Sarno & Staff have been GREAT.Will really ... — 

Dr. Sarno & Staff have been GREAT. Will really miss Dr. Sarno when he retires in a few months


StarStarStarStarStar Des Moines Eye Surgeons is great!  — 

Des Moines Eye Surgeons is great! I've been seeing Dr. Sarno almost 15 years and have been very happy with him. He did my cataract surgery and I am pleased as my eyes are staying pretty much the same. They have a great staff of knowledgeable people that are also friendly.


StarStarStarStarStar The doctors are wonderful! I see Dr Raecker and... — 

The doctors are wonderful! I see Dr Raecker and trust him completely! Everyone there is super nice and very willing to help.


StarStarStarStarStar My first visit was great! Dr Hammer was thoroug... — 

My first visit was great! Dr Hammer was thorough, personable and explained everything to me in a manner I could understand. Thank you!


StarStarStarStarStar Amazing  — 

Amazing experience throughout my whole procedure. Top notch care. Thanks


StarStarStarStarStar  — 

you guys are very good at what you do. Very professional.


StarStarStarStarStar Great eye care! — 

Great eye care. Every member of the team is smart and very patient focused


StarStarStarStarStar Staff members were prompt, friendly and courteo... — 

Staff members were prompt, friendly and courteous.


StarStarStarStarStar I never feel rushed. Knowledgeable friendly and... — 

I never feel rushed. Knowledgeable friendly and kind! Everyone there is


StarStarStarStarStar Dr Ball and his staff are always so helpful, pa... — 

Dr Ball and his staff are always so helpful, patient and nice & friendly.


StarStarStarStarStar So mu respect and every one was do helpful — 

So mu respect and every one was do helpful


StarStarStarStarStar Always feel welcomed and they are very thorough... — 

Always feel welcomed and they are very thorough on their exams.


StarStarStarStarStar Dr. Ball is the BEST glaucoma specialist. Grea... — 

Dr. Ball is the BEST glaucoma specialist. Greatly appreciate him saving my eyesight. 18 years of Quality Care. A+


StarStarStarStarStar Des Moines Eye Surgeons are very professional e... — 

Des Moines Eye Surgeons are very professional every step of the process. I always feel that I am receiving the best care possible.


StarStarStarStarStar Staff were all very friendly and efficient. — 

Staff were all very friendly and efficient.


StarStarStarStarStar Courtesy, prompt andA feeling that I was in g... — 

Courtesy, prompt and A feeling that I was in good hands


StarStarStarStarStar Organized, willing to answer any questions. Fri... — 

Organized, willing to answer any questions. Friendly.


StarStarStarStarStar All staff were professional and efficient. Pro... — 

All staff were professional and efficient. Processes were very good.


StarStarStarStarStar  — 

Very professional very efficient


StarStarStarStarStar Everyone from the lady that checked me in to th... — 

Everyone from the lady that checked me in to the nurses that took me were friendly, professional, and mad me feel like I was in good hands. THANK YOU SO MUCH


StarStarStarStarStar I am grateful to Dr Ball and his Staff for thei... — 

I am grateful to Dr Ball and his Staff for their care , and knowledge Thanks


StarStarStarStarStar I had an exceptional service with everyone invo... — 

I had an exceptional service with everyone involved for my eye exam.


StarStarStarStarStar Very nice people Loved it there, is gentle  — 

Very nice people Loved it there, is gentle


StarStarStarStarStar Great place! Very efficient and was in and out ... — 

Great place! Very efficient and was in and out both myself and husband had our appointments together which knocked out time there down 🥰 Thank you!!


StarStarStarStarStar Great service. Takes awhile, but always feel c... — 

Great service. Takes awhile, but always feel comfortable.


StarStarStarStarStar Great care — 

I started with Dr. Brown during his prime. Dr. Steffensmeier is an excellent heir apparent.


StarStarStarStarStar Efficient and friendlyVery profess — 

Efficient and friendly Very professional


StarStarStarStarStar So wonderful to walk into a medical office earl... — 

So wonderful to walk into a medical office early morning and be welcomed with a happy face and a sincere 'good morning' - how can we help you'. Everything clicked like clock-work with my exam and all the questions were answered. Sad to hear about Dr. Sarno's retirement - he has earned it. Thanks for always being there when I have a problem with my eyes. BC


StarStarNo StarNo StarNo Star Long wait times. Dr hammer comes off with a chu... — 

Long wait times. Dr hammer comes off with a churn and burn approach. Doesn’t even ask if there’s questions and makes assumptions. Has always been that way.


StarStarStarStarStar I have an eye disease that Dr. Sarno has helped... — 

I have an eye disease that Dr. Sarno has helped me with for many years. He is retiring and will be greatly missed. However, I know I will be taken care of at Des Moines Eye Surgeons for as long as I need them.


StarStarStarStarStar  — 

This office is incredibly efficiently and professionally run. Staff is kind and friendly, but still very professional . I have complete trust in my doctor.


StarStarStarStarStar Very professional office and all staff were hel... — 

Very professional office and all staff were helpful and knowledgeable.


StarStarStarStarStar We were lucky to have gotten a same day appoint... — 

We were lucky to have gotten a same day appointment due to potential infection in my daughters eye. We were treated very professionally and carefully.


StarStarStarStarStar Everyone is pleasant and helpful. Dr Ball is ve... — 

Everyone is pleasant and helpful. Dr Ball is very efficient and explains issues well. We appreciate all of you.


StarStarStarStarStar Very professional and courteous. — 

Very professional and courteous.


StarStarStarStarStar  — 

Everyone is friendly and treat you professionally and there is minimal wait times to be seen.


StarStarStarStarStar Very proffessional and friendly office. — 

Very professional and friendly office.


StarStarStarStarStar Dr Ball is a wonderful, caring eye doctor. — 

Dr Ball is a wonderful, caring eye doctor.


StarStarStarStarStar Eye care. — 

Have been patient of Dr. Sarno for years and have the utmost confidence in him and his staff. Recommend Des Moines Eye Surgeons highly. Also Dr. Hammer did my cataracts and well pleased with the surgery.


StarStarStarStarStar I love this clinic... They are very professional.. — 

I love this clinic... They are very professional


StarStarStarStarStar Took care of my needs very well. Thank you!  — 

Took care of my needs very well. Thank you!


StarStarStarStarStar Always very professional & caring. — 

Always very professional & caring.


StarStarStarStarStar Very happy for many years for your great servic... — 

Very happy for many years for your great service. Just a long drive to get here from home.


StarStarStarStarStar I am so confident in everyone’s ability to keep... — 

I am so confident in everyone’s ability to keep my vision the best it can be


StarStarStarStarStar Excellent organization, friendly staff and grea... — 

Excellent organization, friendly staff and great services!


StarStarStarStarStar All the employees there including my doctor are... — 

All the employees there including my doctor are very friendly and very experienced I have been going to Dr. Stephmiers since his children were babies and it’s fun to go in and see the new pictures of them. And I would and I have recommended individuals to this office


StarStarStarStarStar Fast and efficient service and appointment. Ve... — 

Fast and efficient service and appointment. Very knowledgeable and trusted staff.


StarStarStarStarStar Quick friendly service — 

Quick friendly service as always


StarStarStarStarStar The people I dealt with were professional and f... — 

The people I dealt with were professional and friendly.


StarStarStarStarStar Efficient, friendly, clean — 

Efficient, friendly, clean


StarStarStarStarStar We've gone to Des Moines Eye Surgeons for proba... — 

We've gone to Des Moines Eye Surgeons for probably 10 years. Every staff member are so kind and professional. We go to Dr. Hammer. However, my mom was treated by Dr Ball also. They treated so well. Thank you


StarStarStarStarNo Star Social distancing was not possible.  — 

Excellent service by the staff but, in this period of Covid19, the waiting areas left me so uncomfortable I will not likely return until pandemic is over. There was seldom a way to distance and one was forced to wait in those areas for 29 minutes plus.


StarStarStarStarNo Star Long time — 

i was told to be there 10 min before my appointment. i was but had to wait 20 min before i was called back, so that was a 30 min wait before i was seen and a total of 2 hours from my time of arrival to when i left. i feel that's a little long.


StarStarStarStarStar You can trust Des Moines Eye Surgeons! — 

My family and friends feel like we are in excellent hands at Des Moines Eye Surgeons. This office is a well oiled machine, and has my complete trust. My grandpa and parents were patients before me.


StarStarStarStarStar Dr. David Ball was wonderful. Everyone was ver... — 

Dr. David Ball was wonderful. Everyone was very quick, efficient, professional and very nice. Overall an excellent experience


StarStarStarStarStar What a fantastic group of professional! Servic... — 

What a fantastic group of professional! Service was great. Dr. David Ball was excellent. Could not beat this group.


StarStarStarStarStar Dr Kellie went above and beyond to help me — 

Dr Kellie went above and beyond to help me


StarNo StarNo StarNo StarNo Star I will find a different Dr for my next visit. ... — 

I will find a different Dr for my next visit. The wait is too long


StarStarStarStarStar professional and efficient. highly recommended... — 

professional and efficient. highly recommended


StarStarStarStarStar I would like to give a 5 star review.😀 — 

I would like to give a 5 star review.😀


StarStarStarStarStar Everyone I interacted with friendly and explain... — 

Everyone I interacted with friendly and explained each step.


StarStarStarStarStar Quick,friendly and pleasant staff. Physician wa... — 

Quick,friendly and pleasant staff. Physician was informative, reassuring and listens!


StarStarStarStarStar V — 

Very nice and Professional


StarStarStarStarStar Kelly is the first eye provider who actually ex... — 

Kelly is the first eye provider who actually explained to me and understood why my eyes are so dry, had evidence to back it up, and provided solutions that have never been presented to me before.


StarStarStarStarStar Dr. Hammer is the best, i have been going to h... — 

Dr. Hammer is the best, i have been going to him for years and highly recommend him.


StarStarStarStarStar Friendly, efficient and well informed. — 

Friendly, efficient and well informed.


StarStarStarStarStar Dr. Ball — 

Dr. Ball takes time and shows a genuine concern.


StarStarStarStarStar We appreciated not only the excellent medical c... — 

We appreciated not only the excellent medical care which my daughter received, but also the compassion & empathy following her accident & compromised vision


StarStarNo StarNo StarNo Star I ALWAYS have to wait for periods of time that ... — 

I ALWAYS have to wait for periods of time that are disrespectful of my time. It seems as though you are trying to see so many patients that makes it a waiting nightmare. Scrolled back up here, there is not an option to leave comments below. Appropriate amount of time, I feel like doc is in a hurry to get to the next patient. Always rushed.


StarStarStarStarStar Highly recommend! Dr. Raecker!  — 

Highly recommend! Dr. Raecker did my cataract surgery. Flawless. The staff is also wonderful.


StarStarStarStarStar Caring and professional staff — 

Caring and professional staff


StarStarStarStarStar Great staff especially Dr Stefensmeier. — 

Great staff especially Dr Stefensmeier.


StarStarStarNo StarNo Star The staff were very friendly. The doctor was ve... — 

The staff were very friendly. The doctor was very direct which is fine but I didn't think he took anytime with me. Felt rushed.


StarStarStarStarStar Everyone I have encountered through this proces... — 

Everyone I have encountered through this process have been accommodating and friendly! They've answered my questions efficiently and have made me felt well taken care of!


StarStarStarStarStar Excellent Care — 

Dr. Sarno is kind and caring and I couldn't imagine a better health care provider. I always know I'm in good hands at Des Moines Eye Surgeons.


StarStarStarStarStar Scheduling needs to improve. Wait time too long... — 

Scheduling needs to improve. Wait time too long in waiting area. Difficult social distancing.


StarStarStarStarStar Always happy — 

As a long-time patient I am continually amazed at the speed and attention I receive every time I am seen by Dr. Hammer and the staff at DM Eye Surgeons. Such great people!


StarStarStarStarStar  — 

Dr Hammer is an excellent doctor along with his associate Deb at his side. Such expertise in their field along with wonderful bedside manner. I have recommended them to many friends and family members.


StarStarStarStarStar Very professional, courteous, and on time.  — 

Very professional, courteous, and on time.


StarStarStarStarStar Keep treating individuals as their own unique i... — 

Keep treating individuals as their own unique individuality. Everyone was awesome.


StarStarStarStarStar  — 

Above and beyond the call of duty. I am leaving town for the winter and Dr. Hammer took his lunch hour to do a laser procedure on my right eye two days after I was referred by my retina doctors.


StarStarStarStarStar I always have a good experience at Des Moines E... — 

I always have a good experience at Des Moines Eye Surgeons. The nurses and technicians treat me very well...very kind and courteous. And Dr Hammer always treats me with respect and kindness. I trust him...he's very skilled and knowledgeable.


StarStarStarStarStar  — 

The staff are kind and informed me of each step of the comprehensive exam. Total trust in their skills


StarStarStarStarStar Quality care by consummate professionals. I wo... — 

Quality care by consummate professionals. I would never even consider anywhere else. I have been a patient for 28 years.


StarStarStarStarStar Everyone in the office is so nice and nurses ar... — 

Everyone in the office is so nice and nurses are too. I have every confidence in my doctor.


StarStarStarStarStar Waited 45 min before getting called back  — 

Waited 45 min before getting called back


StarStarStarStarStar My doctor is knowledgeable and takes time to ex... — 

My doctor is knowledgeable and takes time to explain things to me.


StarStarStarStarStar I was treated very well by everyone that I came... — 

I was treated very well by everyone that I came in contact with while I was at my eye appointment.


StarStarStarStarStar Great experience  — 

Always have a great experience with Des Moines Eye Surgeons and Dr. Hammer! He walks through all issues and changes with my eyes in great detail and leaves me feeling comfortable with what’s going on.


StarStarStarStarStar Excellent staff and staff assistants with a ver... — 

Excellent staff and staff assistants with a very caring attitude.


StarStarStarStarStar Dr. Bradley Hammer and his staff were very cari... — 

Dr. Bradley Hammer and his staff were very caring and right on time. Dr. Hammer cares about his patients and I would highly recommend him to others.


StarStarStarStarStar Very professional, extremely kind and always ex... — 

Very professional, extremely kind and always explained what they were doing at all times. Dr. Hammer was so kind, he has taken care of family members and they suggested I go to him. I wasn’t disappointed, would suggest this group to all.


StarStarStarStarStar DM Eye Surgeons is a great place for eye care a... — 

DM Eye Surgeons is a great place for eye care as well as eye wear.


StarStarStarStarStar Staff is very professional and office is clean.... — 

Staff is very professional and office is clean.


StarStarStarStarStar Staff — 

Very knowledgeable staff and friendly


StarStarStarStarStar  — 

Dr. Baumhover is always thorough and always listens to my questions or concerns.


StarStarStarStarStar Professonal and friendly staff — 

Professonal and friendly staff


StarStarStarStarStar Hammer hits the mark — 

Dr. Brad Hammer is wonderful. His assistant Deb has always been friendly and informative.


StarStarStarStarStar  — 

Realizing that several doctors make up DM Eye Surgeons, I was shocked at the lack of distancing. Even though all of us were wearing masks, there were far too many people in the second waiting room.


StarStarStarStarStar  — 

Everyone there is so friendly and willing to help you out i


StarStarStarStarStar Great Doctors, Super Techs and Amazing Support ... — 

Great Doctors, Super Techs and Amazing Support Staff...Go here...and "No" ! I am not related to anyone at Des Moines Eye Surgeons


StarStarStarStarStar Very pleased with the care I received — 

I was very pleased with the care I received. All necessary safety precautions were taken. This included face masks, social distancing, and the timing of appointments. I was in and out of the office in record time.


StarStarStarStarStar Always efficient and thorough. — 

Always efficient and thorough.


StarStarStarStarStar Care received is always efficient, through, and... — 

Care received is always efficient, through, and friendly.


StarStarStarStarStar Very good service. Feel confident that Drs and... — 

Very good service. Feel confident that Drs and staff are knowledgeable and caring for their patients. Always very thorough and caring regarding the health and well being of the patient.


StarStarStarStarStar Every one was so nice and friendly. They were a... — 

Every one was so nice and friendly. They were able to answer all my questions. My wife made an appointment to see them next week. I would highly recommend them to anyone.


StarStarStarStarStar My wife and I have full confidence with Dr Stef... — 

My wife and I have full confidence with Dr Steffensmeier and the Des Moines Eye Surgeons


StarStarStarStarStar Appointment time was honored. Staff was very ... — 

Appointment time was honored. Staff was very professional.


StarStarStarStarStar Very kind to a new and nervous patientt. — 

Very kind to a new and nervous patientt.


StarStarStarStarStar Everyone did a great job, very satisfied. — 

Everyone did a great job, very satisfied.


StarStarStarStarStar Very caring. Wonderful staff. Absolutely first ... — 

Very caring. Wonderful staff. Absolutely first class care.


StarStarStarStarStar Erin was very pleasant and helpful.explained ev... — 

Erin was very pleasant and helpful.explained everything she would be doing unlike others who don't even identify themselves all is done by rote


StarStarStarStarStar Very friendly and business professionals! — 

Very friendly and business professionals!


StarStarStarStarStar On time, courteous and professional. I’ve been... — 

On time, courteous and professional. I’ve been a patient of theirs for many years and am confident and trusting of their care.


StarStarStarStarStar very confident in their professionalism and the... — 

very confident in their professionalism and the care that they have given me.


StarStarStarStarStar I feel very comfortable with the Dr and staff. ... — 

I feel very comfortable with the Dr and staff. I do not want to change even moving out of state


StarStarStarStarStar November 16, 2020 Appointment — 

I only had to wait 15 minutes for my appointment. Staff and doctor all very helpful and professional.


StarStarStarStarNo Star Checking in wasn’t a problem it was the seating... — 

Checking in wasn’t a problem it was the seating. My seat was right next to the check in, office, and check out plus there was music playing. I finally got when my appointment was a half hour late and asked if I’d been called/missed it. The come get desk is behind a wall way to the back from where I was seated. If I was hard of hearing I’d still be sitting there.


StarStarStarStarStar Eveeryone is very nice and professional. I had... — 

Everyone is very nice and professional. I had a great experience during appointment.


StarStarStarStarStar Very well organized system that gets you in on ... — 

Very well organized system that gets you in on time, through the tests and follow up questions and answers with the doctor.


StarStarStarStarStar I appreciated the capable and timely service I ... — 

I appreciated the capable and timely service I received for my evaluation. Very knowledgeable.


StarStarStarStarStar I always appreciate the wonderful eye care at D... — 

I always appreciate the wonderful eye care at DM surgeons. I was surprised today when I called and asked to receive a call from Dr. Ball's nurse, Deb, that the person who answered the phone gave me her opinion about my question. I thought that Deb would know what Dr. Ball would tell me, but I didn't think that the person answering the phone would know.


StarStarStarStarStar  — 

I thought that the service I received was excellent


StarStarStarStarStar  — 

Very professional service all around with very little wait time


StarStarStarStarStar I was pleased that everything moved as quickly ... — 

I was pleased that everything moved as quickly as it did. I will be returning in a year for my annual checkup.


StarStarStarStarStar The whole staff is very excellent and the wait ... — 

The whole staff is very excellent and the wait time between procedures was quick. Professional staff.


StarStarStarStarStar I have already told others about how great my e... — 

I have already told others about how great my experience with you was and told them about Des Moines Eye Surgeons.


StarStarStarStarStar Absolutely professional, friendly, considerate ... — 

Absolutely professional, friendly, considerate and quickly resolved my issue.


StarStarStarStarStar Excellent care from all associates. — 

Excellent care from all associates.


StarStarStarStarStar Courteous, professional, and on time. — 

Courteous, professional, and on time.


StarStarStarStarStar Very Professional, knowledgeable & friendly staff  — 

Very professional team of doctors and staff. I trust them with my eye health and have been a patient here for years. I feel very confident with their care.


StarStarStarStarStar Love Dr ball so professional but is always so k... — 

Love Dr ball so professional but is always so kind


StarStarStarStarStar I have always had a great experience at Des Moi... — 

I have always had a great experience at Des Moines Eye Surgeons. The staff is friendly and helpful. Dr. Steffensmeier is very professional and always willing to answer any questions you have.


StarStarStarStarStar Good safe service. The wait a little long. — 

Good safe service. The wait a little long.


StarStarStarStarStar  — 

Everyone very professional & friendly.


StarStarStarStarStar Pleasant experience — 

Staff is pleasant, check-in is easy .. pretty painless process.


StarStarStarStarStar All of the Staff — 

All of the staff is great at what they do—friendly, efficient, and exceptionally trained!! Thank YOU!!


StarStarStarStarStar Dr. Sarno is awesome.  — 

Dr. Sarno is awesome. Always discusses my exam and did an excellent couple of surgeries on me.


StarStarStarStarStar Very efficient and great care  — 

Very efficient in moving the patient thru all the testing. Staff is friendly and helpful. Wait time is minimal.


StarStarStarStarStar Staff were timely, cheerful and effecient — 

Staff were timely, cheerful and effecient


StarStarStarStarStar Friendly, professional, & Accessible — 

Very friendly and professional! Dr. Hammer and his assistants do an exceptional job of diagnosis and treatment. They also care about the patient and make you feel special! The facilities are great and easy parking and access to the office!


StarStarStarStarNo Star Excellent for all the teamwork. Everything was... — 

Excellent for all the teamwork. Everything was like clockwork. I felt somewhat rushed when doctor came in, but understand my visit was routine. V


StarStarStarStarStar very friendly and helpful staff — 

very friendly and helpful staff


StarStarStarStarStar The office staff are friendly and efficient. Dr... — 

The office staff are friendly and efficient. Dr. Hammer is knowledgeable and thorough.


StarStarStarStarStar Ten Years Happy — 

Friendly, knowledgeable staff. Efficiency time usage. Ten years of personal service.


StarStarStarStarStar Safe environment. No waiting time. Dr Hammer wa... — 

Safe environment. No waiting time. Dr Hammer was great as usual. I’ll see them next year.


StarStarStarStarStar Great service! Everyone I dealt with was focuse... — 

Great service! Everyone I dealt with was focused on me as a patient.


StarStarStarStarStar Friendly, safe & efficient  — 

Friendly, safe & efficient


StarStarStarStarStar Professional, skilled eye doctors — 

Have been coming to Des Moines Eye Surgeons for years. Excellent doctors and staff.


StarStarStarStarStar Always good care and friendly and professional ... — 

Always good care and friendly and professional and staff. Dr. Hammer has taken good care of us for many years!


StarStarStarStarStar  — 

I have been under Dr Steffensmeier’s care for several years and he is a very caring and professional doctor. Des Moines is fortunate to have such an excellent facility for eye care.


StarStarStarStarStar Great place — 

We are fromMichigan and were totally impressed with your clinic. I have never had such a thorough eye exam.


StarStarStarStarStar Staff and Doctor — 

Everyone was nice and helpful.. The doctor took time and explained things.


StarStarStarStarStar Exceptional treatment! — 

From the receptionists to the technicians to the physicians,, the whole practice is exceptional. In the event of an emergency, there is always someone to attend to me. I always feel confident that I will be in good hands!


StarStarStarStarStar Everyone was nice and the service very professi... — 

Everyone was nice and the service very professional


StarStarStarStarStar The service I have received from Des Moines Eye... — 

The service I have received from Des Moines Eye Surgeons has always bee very professional. They are a very caring group of people. The facility is always very clean and well cared for. I I would definitely recommend them to family and friends.


StarStarStarStarStar Bar None Customer Service — 

From the moment I walked in I was happily greeted and my appointment time went very swiftly through the processes. Each person I met with for my annual diabetic exam was prompt, professional, and showed a genuine interest in my eye care. Good job!


StarStarStarStarStar  — 

Always professional and very helpful during our visits. We always feel that any questions are answered and taken care of.


StarStarStarStarStar Very professional, caring doctor and staff. — 

Very professional, caring doctor and staff.


StarStarStarStarStar My results were fantastic—better than expected.... — 

My results were fantastic—better than expected. Dr. Raecker did an outstanding job with Cataract surgery on both eyes!


StarStarStarStarStar The staff  — 

The staff is always so helpful and friendly. Great care is taken to make you feel confortable. Dr. Raecker is very professional and helpful.


StarStarStarStarStar Works very well and easy to use. Like being abl... — 

Works very well and easy to use. Like being able to check in before arrive.


StarStarStarStarStar Dr. Hammer is always so professional and provid... — 

Dr. Hammer is always so professional and provides the expert care I want. He is also very friendly. I leave feeling confident in the care I received.


StarStarStarStarStar The refracture cost is not right, we payed the ... — 

The refracture cost is not right, we payed the price and after seeing the Doctor found out that my wife could not use it because she is going to have eye surgery and will have to get new glasses afterwords. If we had know that before hand we would not paid for something we could use.


StarStarStarNo StarNo Star Wa very cordual and efficient staff. — 

Wa very cordual and efficient staff.


StarStarStarStarStar Efficient, Professional, Trustworthy — 

Efficient, Professional, Trustworthy


StarStarStarStarStar You always do a great job — 

You always do a great job


StarStarStarStarStar The whole process from check in to checking out... — 

The whole process from check in to checking out, went smoothly. The staff is friendly and patient.


StarStarStarStarStar  — 

It is always a pleasure to seeDr Ball.ivebeen seeing 4 alot of yrs now.imvery happy with him and his staff


StarStarStarStarStar A thorough exam and Dr Hammer and his staff tak... — 

A thorough exam and Dr Hammer and his staff take time to discuss any concerns you have.


StarStarStarStarStar Appreciated the help ‘checking in’! — 

Appreciated the help ‘checking in’!


StarStarStarStarStar Have been a satisfied patient for more than 2 d... — 

Have been a satisfied patient for more than 2 decades-very professional office & staff.


StarStarStarStarStar a great doctor and staff nothng but great care ... — 

a great doctor and staff nothng but great care denny winders


StarStarStarStarStar Really appreciated the professionalism and expe... — 

Really appreciated the professionalism and expertise from the providers at Des Moines Eye Surgeons. They were fantastic.


StarStarStarStarStar Very professional people.  — 

Very professional people.


StarStarStarStarStar I have glacomcoma and I have had it for severa... — 

I have glacomcoma and I have had it for several years. Dr Ball took me through the tests I have had before so I felt very confident about the clinic.


StarStarStarStarStar I have been very happy with DM Eye Surgeons in ... — 

I have been very happy with DM Eye Surgeons in the approximately10 years I have been going there. Everyone is helpful and friendly. The doctors seem very competent.


StarStarStarStarStar Excellent customer care, great staff. — 

Excellent customer care, great staff.


StarStarStarStarStar Very friendly staff - felt comfortable and safe... — 

Very friendly staff - felt comfortable and safe -after every machine was used I saw it sanitized - enough room to socially distance in waiting rooms


StarStarStarStarStar The staff is always friendly and professional! — 

The staff is always friendly and professional!


StarStarStarStarStar Best Eye Care — 

My husband and I have always received great care at Des Moines Eye Surgeons. Everyone we have come in contact with has been knowledgeable, professional, and very caring. We travel 70 miles to Des Moines Eye Surgeons because of the quality of care we receive.


StarStarStarStarStar They make you feel like you are a patient and t... — 

They make you feel like you are a patient and take the time with you.


StarStarStarStarStar I was leased with the visit but disappointed wh... — 

I was leased with the visit but disappointed when a promised medication order was not called to my pharmacy requiring two trips across town to get the medication. The pharmacist had to call your office to get the prescription order.


StarStarStarStarNo Star Have to wait too long as it seems the doctors b... — 

Have to wait too long as it seems the doctors book too many people "at a time"


StarStarStarStarStar 20/20 Perfect Vision with this practice!  — 

Everyone is always terrific here...very professional and most important, knowledgeable about eye care and procedures to allow us to have perfect vision (or near perfect if possible!)


StarStarStarNo StarNo Star Friendly but large — 

It’s annoying how many times I go into a room and then back to a waiting room. The second room seemed unnecessary. They could have dilated my eyes in the room the eye doctor examined me in that way I did not have to go back to a waiting area. Staff is friendly but the practice is a bit large and it shows in the assembly line service


StarStarStarStarStar Great people and very professional. Thanks! — 

Great people and very professional. Thanks!


StarStarStarStarStar Attention to safety in these time is great. — 

Attention to safety in these time is great.


StarStarStarStarStar You’ve seen to every detail of keeping everyone... — 

You’ve seen to every detail of keeping everyone safe and providing your usual excellent service and care.


StarStarStarStarStar Caring, pleasant, knowledgeable — 

Caring, pleasant, knowledgeable


StarStarStarStarStar My brother recently saw my eye doctor and I hav... — 

My brother recently saw my eye doctor and I have a granddaughter that will too. If u believe in their ability you send family...


StarStarStarStarNo Star Great doctors and helpful staff. The waiting r... — 

Great doctors and helpful staff. The waiting room is too small for safe social distancing and I was hesitant to sit while waiting. More chairs should be removed.


StarStarStarNo StarNo Star The new check-in process is a painful process. ... — 

The new check-in process is a painful process. We need to enter all the information for existing patients also. Why can’t you do data migration when you moved to new application.


StarStarStarStarStar  — 

Have been patient here since I was 17yrs old. I’m 62 now. I ha d detached retinas and have had surgery to repair problem starting at age 13 . It is the only place I trust my vision ca re.


StarStarStarStarStar Friendly and respectful of your time. — 

Friendly and respectful of your time.


StarStarStarStarNo Star I like the doctors, but........... — 

The doctors are of the highest quality, but there are issues they do not see. The waiting rooms are packed - pre-Covid and now. Wait time is too long. One has to see so many people before the doctor, and it never seems like the information is reviewed or passed on. The clinician did not make me feel comfortable. She was curt, rude, snappy, scolded me for not having a test result from elsewhere (which the doctor did not even refer to). I did not appreciate her behavior. I hope to not have her see me again.


StarStarStarStarStar Real nice people there who do a great job — 

Real nice people there who do a great job


StarStarStarStarStar Everyone was very helpful. — 

Everyone was very helpful.


StarStarStarStarStar Always very professional and on time — 

Always very professional and on time


StarStarStarStarStar Great professional service — 

Great professional service


StarStarStarStarStar Treatment with Care — 

I appreciate the way in which the staff took extra care during this time of the pandemic. I have always been very happy with the way everyone works together to give me the eye care that is best for me.


StarStarStarStarStar  — 

Staff very friendly and accommodating! The doctors were very concerned that I understood what I had and the course of treatment. Overall the visit was a great experience!


StarStarStarStarStar  — 

I believe the diagnosis and treatment of my condition to be credible. When further info was needed I was referred to another specialist. Both actions underscore my trust that I will continue to receive the proper treatment.


StarStarStarStarStar  — 

No complaints whatsoever. I appreciated all the steps that were taken to keep everyone safe in this COVID-19 we are in.


StarStarStarStarStar JM — 

Easy to get in for an appointment. Professional and proficient staff. Will definitely go back for yearly exams.


StarStarStarStarStar Appointment went very smoothly, everyone very c... — 

Appointment went very smoothly, everyone very cordial.


StarStarStarStarStar Appointment Experiences. — 

i have been in twice in last three months, once for a routine exam and one for a consult from my primary care physician, in both instances, i was seen promptly and treated in a professional, courteous manner by the staff, technicians and physician. I recommend the office highly and will not hesitate to return for treatment when needed.


StarStarStarStarStar Best care, best customer service, every person ... — 

Best care, best customer service, every person I’ve ever interacted with has been friendly and helpful...


StarStarStarStarStar Great Eye Clinic — 

Everyone was very nice and the overall process was very efficient and smooth.


StarStarStarStarStar Our family has been going to DM Eye Surgeons fo... — 

Our family has been going to DM Eye Surgeons for many years, and we truly appreciate their efficient operation. The care we receive from Dr. Ball and the entire staff is excellent. They are thorough, caring and take whatever time is necessary to answer questions and provide information.


StarStarStarStarStar Just amazing how you have handled a difficult t... — 

Just amazing how you have handled a difficult time. Thanks for your professionalism and yet caring by all staff. I wld highly recommend your practise. Thanks to all of you!!!


StarStarStarStarStar Efficiency, respectful, knowledgeable,  — 

Efficiency, respectful, knowledgeable,


StarStarStarStarStar I have been a patient for over 20 years. I hav... — 

I have been a patient for over 20 years. I have always had very friendly and high quality care. I will continue to use your services.


StarStarStarStarStar Excellent attention to detail while being frien... — 

Excellent attention to detail while being friendly & warm


StarStarStarStarStar A wonderful eye doctor experience. Efficient ... — 

A wonderful eye doctor experience. Efficient and friendly, they get you checked in and moving through the process with ease. A beautiful office and very clean. All of the staff and doctors are very friendly, and so are the other patients waiting in the waiting areas. So glad I found them.


StarStarStarStarStar You need to improve your receptionist!! You ne... — 

You need to improve your receptionist!! You need a real professional to handle difficulty in making appointments... cancellations... Reservations with a smile!! It's your life line.


StarStarStarStarStar  — 

Dr Hammer is excellent. The supporting staff is quite friendly and helpful.


StarStarStarStarStar Everything is great but the only thing I would ... — 

Everything is great but the only thing I would ask is someone take precautions for COVID-19 by cleaning the chairs after patients move to the rooms.


StarStarStarStarStar It was a bit difficult to register an on line p... — 

It was a bit difficult to register an on line patient portal but it was done after about an hour trying.


StarStarStarStarStar Quality care and efici — 

Quality care and efficient


StarStarStarStarStar Very friendly professional service all round! — 

Very friendly professional service all round!


StarStarStarStarStar All the staff were very courteous and knew what... — 

All the staff were very courteous and knew what they were doing. I'd would recommend


StarStarStarStarStar Very friendly, well run office.  — 

Very friendly, well run office.


StarStarStarStarStar Dr. Sarnois a great doctor. His manner is high... — 

Dr. Sarnois a great doctor. His manner is highly professional and he is one of my favorite.


StarStarStarStarStar Our family has been using Des Moines Eye Surgeo... — 

Our family has been using Des Moines Eye Surgeons for the past 25+ years. Love our Doctor, Bradley Hammer & the entire DMES staff!


StarStarStarStarStar  — 

I was very pleased with my first visit to D.M. Eye Surgeons. I was very pleased with Dr. Hammer and the time he took with me.


StarStarStarStarStar I would like to see Dr. Hammer give me a report... — 

I would like to see Dr. Hammer give me a report on the condition of my eyes besides just the prescription for eye glasses. After Dr. Hammer examined my eyes he started to leave the examination room. I had to tell him that I had two questions and then he stopped to listen to me. I told him that I was diabetic and what damage if any had been done to my eyes. He said "none". Then, I asked him if I needed catarct surgery. He said I had some cataracts but don't need any surgery. In short I would like to get a written report on the health of my eyes besides just a prescription for eye glasses.


StarStarStarStarStar I appreciate the professionalism of the office ... — 

I appreciate the professionalism of the office and how smoothly and efficiently it is to go through all the dfferent steps to the exam. I would like to thank Sherrie for her expert recommendation for my contact lenses!.


StarStarStarStarStar Information is key — 

Appreciated the forthright and candid information Dr. Reynolds gave me in discussing my situation and what I can expect to experience pre-op, operation itself and post-op. His answers to my questions gave me confidence in what I will be going through in his capable hands.


StarStarStarStarStar  — 

Friendly, curious n professional staff. Dr Kelly Baumhover is the best!


StarStarStarStarStar Always greeted with a smile. — 

Always greeted with a smile. All staff I've dealt with have been courteous and professional. Never an extended wait time.


StarStarStarStarStar Very effective, efficient, professional and car... — 

Very effective, efficient, professional and caring.


StarStarStarStarStar dr ball always does a good job — 

dr ball always does a good job


StarStarStarStarStar Will not go anywhere else! — 

Always a great place to go. Everyone is friendly! Dr. Hammer is a great doctor. Truthful and to the point. Cataract surgery was so smooth and the results were amazing. I will not go anywhere else. Shout out to Dr. Hammer’s assistant. They make a great team!


StarStarStarStarStar Great service ... — 

Great service from check in to the visit with Dr. Hammer.


StarStarStarNo StarNo Star I would recommend, however, not Dr. BALL. He wa... — 

I would recommend, however, not Dr. BALL. He was grouchy and acted like he could not wait to get out of the exam room. I will mo longer see him in the future. I do not tolerate that kind of behavior from a physician.


StarStarStarStarStar The doctors and staff are excellent.  — 

The doctors and staff are excellent.


StarStarStarStarStar People are very friendly and answer my question... — 

People are very friendly and answer my questions openly and honestly.


StarStarStarStarStar as always, great experience at this office — 

as always, great experience at this office


StarStarStarStarStar Appreciate their thoroughness.. — 

I went to my appointment thinking it would be a simple and short fix for a minor problem based on a conversation I had had with the nurse on the phone. When I got there, they did test after test and came up with a diagnosis of glaucoma, the slow developing kind, thank goodness . I appreciate their being so thorough .


StarStarStarStarStar Thorough, friendly, professional, quality — 

Thorough, friendly, professional, quality


StarStarStarStarStar Dr. Sarno is an outstanding doctor. I would ha... — 

Dr. Sarno is an outstanding doctor. I would have preferred to have seen higher levels of preparation for and attention to patient safety in the waiting areas


StarStarStarStarStar  — 

Very professionals folks who take whatever measures needed to give the customers the best possible service.


StarStarStarStarStar My appointment was was right on schedule. Every... — 

My appointment was was right on schedule. Everything went well and everyone was very friendly and efficient.


StarStarStarStarStar Everyone was so great to work with. Friendly, ... — 

Everyone was so great to work with. Friendly, positive, atmosphere makes for a great appointment. I was amazed at how prompt and quickly I moved through the appointment.


StarStarStarStarStar Trust my eyes to Dr. Ball! — 

The staff keeps you advised of the next steps as the preliminary eye test are done and by the time your eyes are dilated then it is time to be seen by the doctor. Dr. Ball is professional and pleasant. He preformed my cataract surgery four years ago, and I no longer need coke bottle glasses or hard contacts.


StarStarStarStarStar I have complete confidence in Dr. Kelley Baumho... — 

I have complete confidence in Dr. Kelley Baumhover, O.D. She doesn't guess or leave anything to chance.


StarStarStarStarStar Very reliable and friendly and issues are expla... — 

Very reliable and friendly and issues are explained


StarStarStarStarStar I looked forward for my appointment with the Dr... — 

I looked forward for my appointment with the Dr. due to the fact that I felt that my vision was not as good as it had been. I always treasure the 1st part of the appointment in the little room. That part always gives me a good introduction to the whole appointment. It seemed that the 1st part was even improved to deliver important info re vision at the present time.


StarStarStarStarStar Doctors and staff are amazin — 

Doctors and staff are amazing


StarStarStarStarStar Very smooth process with good safety procedures... — 

Very smooth process with good safety procedures. Exam was thorough and I didn't wait long at any point. People were professional and very nice. I would highly recommend.


StarStarStarStarStar During this uncertain time of pandemic, DM Eye ... — 

During this uncertain time of pandemic, DM Eye Surgeons was very forthcoming with their policies and practices for maintaining safe care. The reception staff are pleasant and helpful, as well as the check-out staff. Indeed, all staff were most congenial abd helpful.


StarStarStarStarStar Very thorough and caring staff!! — 

Very thorough and caring staff!!


StarStarStarStarStar My only complaint is after you get your eyes di... — 

My only complaint is after you get your eyes dialated you wait in a room with bright lights which is very uncomfortable. I’m very satisfied.


StarStarStarStarStar Excellent service. I would definitely recommen... — 

Excellent service. I would definitely recommend DSM Eye Surgeons to my friends.


StarStarStarStarStar Doctor Hammer and his staff. — 

Doctor Hammer is always interested in what you think or need to understand the functions of your eyes. He is thorough and allows time for questions.


StarStarStarStarStar Appt was on time. Staff friendly and professional. — 

Appt was on time. Staff friendly


StarStarStarStarStar Very courteous, efficient, and professional car... — 

Very courteous, efficient, and professional care. All showed concern for our health protection regarding the coronavirus.


StarStarStarStarStar Staff is friendly, helpful & courteous — 

Staff is friendly, helpful & courteous from the moment a patient steps through the front door. All the way from reception to checkout. Dr. Hammer is very clear with explanation of the examination, and answers all questions.


StarStarStarStarStar I have been going for several years and appreci... — 

I have been going for several years and appreciate that there is very little waiting to be called and minimal waiting between tests and seeing the doctor. Staff is always courteous and professional. They definitely do things right!!


StarStarStarStarStar excellent care. However, the wait time between ... — 

excellent care. However, the wait time between parts of the visit were very long. I started at 2:40 and finished at 4 pm. for a simple check up.


StarStarStarStarStar Such an amazing staff — 

I must admit that given the worldwide situation that 2020 has presented to us I was more than a little bit scared about entering a doctor's office for the first time. This was nothing short of the previous visits. I was welcomed. Everyone told me that everyone was feeling the same way, but confident and positive of all of the operational changes. It really comforted me. I don't want to live scared, but I want to live cautious. I have two young daughters and I want to keep them safe. Doctor Steffensmeier and the entire crew are such special people. They show you how you are family to them. I feel it every time I visit.


StarStarStarStarStar Dr. Baumhover highly recommended — 

Dr. Baumhover is professional, thorough and knowledgeable. She is highly recommended.


StarStarStarStarStar I love my Dr at The Eye Surgeons. She’s so frie... — 

I love my Dr at The Eye Surgeons. She’s so friendly and love her wearing the scrubs now. She always makes me fill like I’m her only patient and takes time explaining things to me. I appreciate that. I’m a retired nurse and tried hard to explain medical procedures and/or medical condition and Dr does that’s for me. Thank you for always be here for me.


StarStarStarStarStar Prompt, professional care — 

Prompt, professional care


StarStarStarStarStar Every time I come in for my eye appointment I d... — 

Every time I come in for my eye appointment I don't feel like I have to wait very long before I'm called back to start the vision test.


StarStarStarStarStar Best Care — 

Been going to this place for years & have always gotten the best care with ALL the staff who work there. A person doesn't go back for many years if they didn't get the care you expect from them.


StarStarStarStarStar Quality eye doctors  — 

They are very efficient and professional with their services


StarStarStarStarStar All employees are very kind and efficient.  — 

All employees are very kind and efficient.


StarStarStarStarStar I have been a patient at Des Moines Eye Surgeon... — 

I have been a patient at Des Moines Eye Surgeons since 2012. They have always done a great job. They take great care of my eyes. Dr. Ball is awesome, and he'll probably be my Ophthalmologist until he retires, after which, I'm sure I'll just switch to a different doctor at Des Moines Eye Surgeons. I highly recommend them.


StarStarStarStarStar Martha Sheldahl — 

Everyone I interacted with was helpful and friendly and your services are very well organized. I didn't expect to have to go through so many stations.


StarStarStarStarStar Fast courtious check inAwesome staff — 

Fast courtious check in Awesome staff


StarStarStarStarStar Very friendly staff. Dr. Baumhover is very tho... — 

Very friendly staff. Dr. Baumhover is very thorough and professional. I wont go anywhere else.


StarStarStarStarStar Good to know that you put the ages 50 to 100 in... — 

Good to know that you put the ages 50 to 100 in one bucket. :(


StarStarStarStarStar Des Moines Eye Surgeons the BEST!!!! 💖.. — 

I have been going to Dr. Ball for quite some time and very pleased every one is always so kind and gracious and answers any questions . Thanks so much for everything!! 💗💗😉


StarStarStarStarStar Dr Ball is amazing....very attentive & concerni... — 

Dr Ball is amazing....very attentive & concerning about your eyes


StarStarStarStarStar Well run office with great physician! We had a ... — 

Well run office with great physician! We had a great experience during our recent eye exams. Dr. Baumhover and her staff are the best!


StarStarStarStarStar Dr. Hammer and his nurse, Deb, are the best! — 

Dr. Hammer and his nurse, Deb, are the best!


StarStarStarStarStar Everyone was very professional, nice, and thoro... — 

Everyone was very professional, nice, and thorough.


StarStarStarStarStar Great service, Very helpful Dr Pieper!! — 

Great service, Very helpful Dr Pieper!!


StarStarStarStarStar I have been going to Des Moines Eye Surgeons fo... — 

I have been going to Des Moines Eye Surgeons for many years. I chose them because my mother saw Dr. Sarno and he did many surgeries on her from cataracts to a cornea implant. I have complete trust in this group.


StarStarStarNo StarNo Star I have 3 more appointments before I can complet... — 

I have 3 more appointments before I can complete a survey!


StarStarStarStarStar well organized. Friendly helpful staff. Physici... — 

well organized. Friendly helpful staff. Physiciam took enough time to answer all my questions


StarStarStarStarStar Very well organized. Staff friendly and helpful... — 

Very well organized. Staff friendly and helpful Physician gave us enough time to answer all our questions.


StarStarStarStarStar Very professional and organized! — 

Very professional and organized!


StarStarStarStarNo Star Good people — 

They have always done a good job and the people are friendly


StarStarStarStarStar Everyone was friendly and professional. They we... — 

Everyone was friendly and professional. They were well organized and didn’t take much time at all.


StarStarStarStarStar I contacted you for a second opinion on my prev... — 

I contacted you for a second opinion on my previous eye surgery. I discovered that you actually educate your patients on what is happening with their eyes. I did not have any education from my previous doctor. My friend has gone to this office for many years and she recommended you to me.


StarStarStarStarStar .. — 

My visits with Des Moines Eye Surgeons have always been more than just satisfactory. They go above and beyond in the care of their patients. Professional and their knowledge in the care of the eyes is above reproach. I have been a patient of Dr. Sarno since 2000. When he decided to no longer do surgeries, he referred my husband and I to Dr. Hammer. He also is very knowledgable and professional. We have recommended this practice to our friends and will continue to do so in the future.


StarStarStarStarStar Very thorough and great care. I would and will ... — 

Very thorough and great care. I would and will recommend to friends and family.


StarStarStarStarStar The Des Moines Eye Surgeon team is friendly, pr... — 

The Des Moines Eye Surgeon team is friendly, professional and easy to work with. Dr. Hammer is a true professional and has dealt with my 20/400-something vision in a caring advice-giving way. Thanks to him and the whole group!


StarStarStarStarStar  — 

It was a good experience from the time I checked in till the time I checked out. No complaints at all. Dr . Sarno and his nurse, Carrie, are very knowledgeable, courteous and quite pleasant.


StarStarStarNo StarNo Star Staff are ALWAYS late to appointments, even whe... — 

Staff are ALWAYS late to appointments, even when I’m scheduled early in the morning. Also I was very disappointed that I saw no one wiping things down despite covid19. I have been to 3 other medical clinics who were top notch with cleanliness. I was very disappointed and uncomfortable.


StarStarStarStarStar The Best Experience — 

Every person I encounter in the complete and thorough eye exam experience is pleasant and upbeat, always willing to explain the process, and excited about helping me maintain the best vision I can.


StarStarStarStarStar Everything went so smoothly as far efforts made... — 

Everything went so smoothly as far efforts made to make the patient feel safe. Dr hammer answered my concerns.


StarStarStarStarStar The best eye care — 

Our family came to DM Eye Surgeons when we were tired of poor customer service at our small town local optometrist. After multiple years there, they still were never familiar with our cases. Three out of our family of four require glasses and contacts. We all are incredibly happy with DM Eye Surgeons. Your staff is always personable, you always know our needs and provide incredible care. Thank you.


StarStarStarStarStar Never seen, no problem! — 

I was a new patient and was seen the same day I called for eye pain. I was very impressed.


StarStarStarStarStar Great people love their repore with meAwsome d... — 

Great people love their repore with me Awsome doctor, dr. Ball !!!!


StarStarStarStarNo Star Dr. Only says everything good, I would like him... — 

Dr. Only says everything good, I would like him to go the #s w/ me!! Also told me to bring contacts...NEVER looked at them. Also, Dr. asked me when I got my contacts...I don't know...it is on the record!! Dr. always appears in a hurry to get to next patient....this goes over all the years I have been coming!!!


StarStarStarStarStar My experience was very positive.. everyone was ... — 

My experience was very positive.. everyone was professional and thorough... answered my questions


StarStarStarStarStar New patient, first appointment and procedure. F... — 

New patient, first appointment and procedure. From the beginning to the end, this facility and staff were top notch. Even in the midst of COVID-19 the service, smiles and attention to each person was so very good. Thankful!


StarStarStarStarStar  — 

I'm always impressed by the friendly, cheerful, professional demeanor of every member of your staff. And Dr Ball always treats me as a person, not just another patient. I appreciate that!


StarStarStarStarStar Very efficient, very polite and friendlyAlway... — 

Very efficient, very polite and friendly Always on time with appointments


StarStarStarStarStar Everyone was well experience with their duties!... — 

Everyone was well experience with their duties!!


StarStarStarStarStar Very thorough and exam done with a very pleasan... — 

Very thorough and exam done with a very pleasant approach and in a timely manner.


StarStarStarStarStar  — 

I have had herpes in my eye 3 times now and Dr Hammer has always been very aggressive in treating it. Everyone in the office is very professional and friendly.


StarStarStarStarStar Always appreciate efficiency and professionalis... — 

Always appreciate efficiency and professionalism!!!


StarStarStarStarStar I broke my glasses and was having a hard time. ... — 

I broke my glasses and was having a hard time. Dr. Ball got me in the same day which I really appreciate.


StarStarStarStarStar I received excellent care despite having to vis... — 

I received excellent care despite having to visit during the covid19 shutdown. Caring and personal attention were extremely apparent, and I left feeling assured that all that could be done at this time WAS done.


StarStarStarStarStar Staff is always very courteous and thorough wit... — 

Staff is always very courteous and thorough with exams. Time is taken to answer any questions I may have.


StarStarStarStarStar I have been visiting this office for many years... — 

I have been visiting this office for many years! I always get great care. I love Dr. Sarno and his nurse Kerry! Yesterday Kerry was out so I had Becky! She was so sweet and very knowledgeable! I couldn’t have received better care from any of the staff starting with the receptionist to the techs and wonderful Dr. Sarno!


StarStarStarStarStar Des Moines Eye Surgeons are Great They have Sup... — 

Des Moines Eye Surgeons are Great They have Super Nurses & Staff Dr. Sarno is Fantastic Thank You to everyone at the Clinic


StarStarStarStarStar When there was a mix-up in my appointment time,... — 

When there was a mix-up in my appointment time, the staff immediately worked me in the schedule with little wait time.


StarStarStarStarStar  — 

Great experience! Great provider and staff.


StarStarStarStarStar Served is great. Everyone is very nice & helpfu... — 

Served is great. Everyone is very nice & helpful. Dr. Steffensmeier explains everything to you. It's nice to have a doctor that is so caring about his patients & wants to make sure you have the best service.


StarStarStarStarStar Great as always! No need to add anything more. — 

Great as always! No need to add anything more.


StarStarStarStarStar Great experience. Satisfied patient. — 

Great experience. Satisfied patient.


StarStarStarStarStar Everyone treats you great — 

Everyone treats you great


StarStarStarStarStar Positive Appointment — 

Always professional he friendly as well. Dr Hammer and staff are timely and courteous to the patient.


StarStarStarStarStar ... — 

I have been a patient for DES MOINES EYE SURGEONS for some twenty (29) or more year`s. I have found DMES to be one of finest and best you will find in DES MOINES and the state of IOWA and the USA. Not only are they the best surgeons but provide excellent eye exam`s and one of the finest selection of eye glassware. Rev. Phil Carroll.


StarStarStarStarStar every one was a 10 — 

every one was a 10


StarStarStarStarStar Very caring staff. Answered all my questions in... — 

Very caring staff. Answered all my questions in manner I could understand. Extremely clean facility.


StarStarStarStarStar Dr Ball is amazing! Thorough and to the point.... — 

Dr Ball is amazing! Thorough and to the point. I will never go anywhere else as I truly believe he cares to ensure my ears are as healthy as can be.


StarStarStarStarStar Very pleased with the care at this office. — 

Very pleased with the care at this office.


StarStarStarStarStar I so appreciate the kindness, professionalism, ... — 

I so appreciate the kindness, professionalism, and the ansewering of my questions. Really like Dr. Ball he made me feel so comfortable.


StarStarStarStarStar Professional Staff — 

I have been using the service of Des Moines Eye Surgeons for over ten years. All staff has been professional, helpful, knowledgeable, accommodating and friendly. It is comforting to know that with the different areas of eye care used, i.e. check in, prescription review, eye drops, nurses, assistants, doctors, that the experience will always be positive and refreshing experience.


StarStarStarStarStar Professional and caring. — 

They are very professional and caring. Helpful with any questions. I would definitely recommend them!


StarStarStarStarStar Everyone there at Des Moines Eye Surgeons was v... — 

Everyone there at Des Moines Eye Surgeons was very professional. Everyone from the receptionist to the doctor. I always enjoy going to my appointment.


StarStarStarStarStar First appointment, friendly, efficient office. — 

First appointment, friendly, efficient office.


StarStarStarStarStar The entire process was very smooth and fairly q... — 

The entire process was very smooth and fairly quick. I was called back for an exam before even completing the paper work. Then waited for the next person to call me back. Again moved pretty quickly and they were very friendly and efficient. No one tried to sell me anything or pressure me at all. I was interested in hearing about lasik and I received a nice brief consult which provided options also. Upon check out they printed my prescription and off I went. Great, friendly staff with a very smooth process in place.


StarStarStarStarStar The entire staff is very professional. — 

The entire staff is very professional.


StarStarStarStarStar Everything runs so smoothly but it doesn't seem... — 

Everything runs so smoothly but it doesn't seem we are being rushed through.


StarStarStarStarStar Wonderful weekend response to an urgent need — 

We needed to talk to one of their doctors on a Saturday regarding an urgent eye concern for my 19 year old daughter. I was immediately put through to Dr. Ball. (I did not need to wait for him to call back, like with many other doctor's offices. The answering service put me through to him right away.) Dr. Ball explained what to look for regarding more concerning issues and said he would call us the next day (Sunday) to determine how things had progressed. He called on Sunday and offered to meet with us that day before my daughter went back to college at Iowa State that night. He met us at the office and was very thorough with discussing next steps and what to do if this occurred again. Due to the potential damage this issue can cause quickly, he even told her where she could be seen in Ames so she didn't have to wait to see one of their doctors if the issue returned in the future. I couldn't ask for anything more than what Dr. Ball did. Amazing patient care and genuine concern for her well-being.


StarStarStarStarStar Great experience. All of the staff from recepti... — 

Great experience. All of the staff from reception to exam room were great. Dr. Steffensmier was very thorough and nice


StarStarStarStarStar A great place to entrust your eyes! — 

A great place to entrust your eyes!


StarStarStarStarStar I enjoyed my time there and all people that hel... — 

I enjoyed my time there and all people that helped me through the exam were very helpful.


StarStarStarStarStar I have always been pleased by the service I rec... — 

I have always been pleased by the service I receive from Des Moines Eye Surgeons.


StarStarStarStarStar Dr. Hammer — 

Best sincere, genuine caring eye doctor we have ever had for the last 11 years.


StarStarStarStarStar I have been going here for a long time. Always ... — 

I have been going here for a long time. Always get me in quick and take care of my needs.


StarStarStarStarStar Knowledgeable, efficient, and friendly - the be... — 

Knowledgeable, efficient, and friendly - the best!!!


StarStarStarStarStar A great experience as always!  — 

A great experience as always!


StarStarStarStarStar Felt got a good exam and good info from Dr.  — 

Felt got a good exam and good info from Dr.


StarStarStarStarStar I can't say enough good things about my care  — 

I can't say enough good things about my care with Dr .Matthew E. Raecker,M.D. He came in the office on a holiday and opened it up just for me. Dr. Raecker went above and beyond to help me. Dr. Raecker worked me in his appointments to see me two more times 2 days apart. I was there visiting my son in Des Moines, I live in Colorado. So I wasn't even his regular patient. Great Doctor. Rosemary Grenier (rosewood.farms@hotmail.com)579 Canterbury Court, Canon City, Colorado 81212. 719-275-4128


StarStarStarNo StarNo Star Staff Training Needed. — 

Most of the staff I met with were fine. There was one young man who did not introduce himself, did not make any eye contact with me, was chewing gum like it was his job and missed my eye with the dialation drops. Really felt like a side of beef on the assembly line. I think the work they do at this clinic is good, lacking in bedside manners. Training on how to greet and treat people would benefit everyone. Dr. seemed rushed to get me in and out.


StarStarStarStarStar  — 

Appreciated being reassured I did right thing by asking to be seen because of an alarming concern, although, as it turned out not urgent.


StarStarStarStarStar  — 

I have complete trust in Dr Hammer & his nurse, Deb. They are professional & caring.


StarStarStarStarNo Star Everything is good except my visits are almost... — 

Everything is good except my visits are almost 2,hours long from start to finish


StarStarStarStarStar Professional, knowledgeable, caring and courteo... — 

Professional, knowledgeable, caring and courteous staff.


StarStarStarStarStar Highly Recommended — 

Professional service. Very little wait time. Staff that cares for your health.


StarNo StarNo StarNo StarNo Star Too much time — 

My appointment was for 10:10 am on 12/9/19. I’m not sure what may have happened that morning but it was 11:55am before I was able to leave the office. I’m not sure why it took so long for me to complete my eye exam as I would not think it should take more than about an hour to complete an exam. I was very disappointed in how long this process took as I was not prepared to spend almost 2 hours at the office to complete this exam. I did not even get an apology for how long this process took.


StarStarStarStarStar Great Staff, have handle my eye issues well — 

Great Staff, have handle my eye issues well


StarStarStarStarStar Been seeing Dr Sarno for years and all the staf... — 

Been seeing Dr Sarno for years and all the staff do a great job and always on time and friendly and professional


StarStarStarStarStar Only the best for my eyes! — 

Everyone on Dr. Ball's team is professional as well as friendly. Cutting edge technology and unsurpassable expertise. My finicky eyesight has received their excellent care for over ten years.


StarStarStarStarStar  — 

I have been coming to Doctor Sarno for many years, and have recommended him to others. My brother and sister-in-law told me about him and I am very satisfied.


StarStarStarStarStar I found the whole staff at Des Moines Eye Surge... — 

I found the whole staff at Des Moines Eye Surgeons to be friendly and extremely competent.


StarStarStarStarStar  — 

Your office is usually on time and the exam process is streamlined and thorough.


StarStarStarStarStar Always a very friendly helpful staff and in the... — 

Always a very friendly helpful staff and in the 8+ years I’ve been going there I’ve never had to wait more then 5 minutes to be called to have my eyes checked.


StarStarStarStarStar Great Experience — 

My family and I have been going to Des Moines Eye Surgeons for over 10 years. Always excellent care and service!


StarStarStarStarStar Very efficient and personalized care! — 

Very efficient and personalized care!


StarStarStarStarStar Comfortable Appointment  — 

Efficient quick appointment with great results


StarStarStarStarStar Everyone is so friendly, helpful and profession... — 

Everyone is so friendly, helpful and professional. I don't live in Iowa any longer, but I have no intention of transferring my eye care to anyone else.


StarStarStarStarStar Good experience. I have recommended them to ma... — 

Good experience. I have recommended them to many friends.


StarStarStarStarStar Long time patient  — 

I appreciate the texted appointment reminders and friendliness of the staff. My routine annual exam was very efficient and thorough.


StarStarStarStarStar I have had a very positive experience with the ... — 

I have had a very positive experience with the staff during my appointments


StarStarStarStarStar Excellent healthcare professionals... Dr Ball i... — 

Excellent healthcare professionals... Dr Ball is a good doctor.


StarStarStarStarStar It's fast, friendly and never boring. I must l... — 

It's fast, friendly and never boring. I must love going to the eye Dr.!! :) since I'm so near sighted, I value being able to see clearly.


StarStarStarStarStar Everyone is very friendly and helpful when I co... — 

Everyone is very friendly and helpful when I come in.


StarStarStarStarStar Very thorough exam. Dr Steffensmeier answered m... — 

Very thorough exam. Dr Steffensmeier answered my questions about hereditary with glaucoma and macular degeneration. Always a good experience. Same with the contact department.


StarStarStarStarStar Friendly staff, on time and providing all the i... — 

Friendly staff, on time and providing all the information needed after the visit


StarStarStarStarStar  — 

I am assuming the highest numbers represents the best rating and recommendations.


StarStarStarStarStar Truly Professional Setting — 

Unfortunately in this day & age, what you encounter in medical "professional" business is, at best, a corporate, glued on smile, sincerity. NOT with these folks! They know how to combine efficiency with a friendly, positive attitude. Their open, honest & knowledgeable responses create a positive, caring atmosphere in an environment that is often fraught with anxiety. Keep up the good work & make it even better!


StarStarStarStarStar Dr. Ball is very personable,skilled, thorough, ... — 

Dr. Ball is very personable,skilled, thorough, professional, competent, supportive-of-his staff, timely and a delightful conversationalist who takes care to personalize his approach to both me and to my lovely wife. The only demerit proffered him is his choice of rather bland socks. If he were not so courteous, his likability would not show at all. We are exceedingly pleased.


StarStarStarStarStar Tim O — 

Dr. Brad Hammer and the group at DM Eye Surgeons are top notch! I've always received individual attention, have never been rush and have all of my questions answered on an individual basis! I highly recommend them to anyone in need of eye care!


StarStarStarStarStar staff friendly, competent, fairly short wait ti... — 

staff friendly, competent, fairly short wait time


StarStarNo StarNo StarNo Star  — 

I’m not sure why there is a charge for the doctor to examine my contacts. Isn’t it their job to do so and what do I have insurance for? I have been to 4-5 other doctors and have never had to pay for that. Very irritating.


StarStarStarStarStar  — 

I arrived a bit early but I was taken care of almost immediately. I didn’t have time to read the book I took to kill time. I filled out my online info which seemed to save time.


StarStarStarStarStar  — 

Online completion of pre-visit documents is a real plus and saves everyone quite a bit of time. On the appointment day, staff at reception were pleasant and courteous and sped the process along. The initial technical staff were genuinely happy to be helping and displayed a completely professional manner. These staff appeared practiced and technically adept. Dr. Hammer is a pleasant and engaging gentleman who took the time to explain what he was looking for and what the next steps should be. I am not surprised that he and Des Moines Eye Surgeons came so highly recommended by my primary care physician.


StarStarStarStarStar First visit — 

My first appointment with Dr. Raecker was a good experience.


StarStarStarStarStar Our son had cataracts surgery at Desmoines Eye ... — 

Our son had cataracts surgery at Desmoines Eye Surgeons. He recommended the wye Dr. to me. I was very impressed. I have never had such an extensive exam. When I told my son I was impressed he said I told you so.


StarStarStarStarStar I have sent 3 friends to Dr. Hammer. All very p... — 

I have sent 3 friends to Dr. Hammer. All very pleased.


StarStarStarStarStar  — 

DMES are extremely professional and thorough. I always feel that I am their main priority. They are more than willing to answer any questions I might have.


StarStarStarStarStar Everything was great, except the price we had t... — 

Everything was great, except the price we had to paid for are written prescription. That should be included on everything , it a piece of paper.


StarStarStarStarStar The nicest people to work with. Always willing ... — 

The nicest people to work with. Always willing to help. I could not ask for a better place to get my eyes checked.


StarStarStarStarStar Very caring office and employees. Appt was duri... — 

Very caring office and employees. Appt was during a several weather event. All pt and staff to go to basement. Staff very supportive to all.


StarStarStarStarStar My daughter had a great experience. Everyone w... — 

My daughter had a great experience. Everyone was so friendly and great!


StarStarStarStarStar Very helpful. I formative — 

Very helpful. I formative


StarStarStarStarStar  — 

very good and complete, it was a pleasure


StarStarStarStarStar Efficient and friendly service — 

Efficient and friendly service


StarStarStarStarStar Management of the practice has always been exce... — 

Management of the practice has always been excellent in my opinion. I respect Dr. Steffensmeier and have been pleased with his care for overfive years.


StarStarStarStarStar The exam was as usual, the best I have ever had... — 

The exam was as usual, the best I have ever had. My doctor is well above the norm. Good doctor. The wait time in the waiting area is excessive. I would hope the organization.could reduce their overbooking to eliminate this issue.


StarStarStarStarStar Always professional, always friendly and always... — 

Always professional, always friendly and always willing to work with you and explain things.


StarStarStarStarStar  — 

Every staff I encountered was friendly and knowledgeable.


StarStarStarStarStar The staff and Doctor were very friendly and pro... — 

The staff and Doctor were very friendly and professional The entire process was very efficient and quick.


StarStarStarStarStar Great group of very good doctors. — 

I have been a patient of Dr. Hammer for years. He is very focused and attentive. I have complete confidence in his care.


StarStarStarStarStar Very prompt and courteous. Respectful of my ti... — 

Very prompt and courteous. Respectful of my time


StarStarStarStarNo Star Great service is provided but it took a long ti... — 

Great service is provided but it took a long time to get through the exam. There were a lot of patients in the waiting area. Clearly the schedule was overbooked, making it very inefficient for the customers.


StarStarStarStarStar The people are friendly, professional and organ... — 

The people are friendly, professional and organized. You give me confidence!


StarStarStarStarStar Eye Exam — 

I was very pleased with the service I was provided with all through the process of my eye exam. I felt it went relatively quickly and very smoothly.


StarStarStarStarStar Sandra Burton — 

Nice to be able to get appointment without a long wait time.


StarStarStarStarStar check in was very fast and the wait time from c... — 

check in was very fast and the wait time from check-in to go back and start the exam was less than 5 minutes.


StarStarStarStarStar always appreciate quick appointments. — 

always appreciate quick appointments.


StarStarStarStarStar The Place for Eye Care — 

I have been very pleased with the attention I've received at Des Moines Eye Surgeons.


StarStarStarStarStar Because of the expertise of the Dr.s and staff ... — 

Because of the expertise of the Dr.s and staff at Des Moines Eye Surgeons I am alive today. Thought I was having a detached retina and they said my eyes were fine, and suggested and made an appointment for an ultrasound of my Carotid Artery and found that I was 99% blocked and needed surgery immediately. They saved my life. literally....


StarStarStarStarStar Nobody likes going to the doctor but your staff... — 

Nobody likes going to the doctor but your staff makes it a very comfortable experience. They were prompt and courteous. Dr. Hammer is great and I would highly recommend him to anyone looking for a physician.


StarStarStarStarNo Star Customer oriented — 

Everyone was very pleasant and professional. I felt everyone cared, which is a rarity.


StarStarNo StarNo StarNo Star Not happy about not seeing the Dr. I have very ... — 

Not happy about not seeing the Dr. I have very bad eyes so my specialist recommended the dr. but yet I didn't see one.


StarStarStarStarStar Excellent customer service from all staff membe... — 

Excellent customer service from all staff members.


StarStarStarStarStar everyone is very kind & professional — 

everyone is very kind & professional


StarStarStarStarNo Star everyone is very friendly & professional — 

everyone is very friendly & professional


StarStarStarStarStar The doctor and staff are very helpfull and resp... — 

The doctor and staff are very helpful and respectful.


StarStarStarStarStar Have been seen at this facility for years. Alw... — 

Have been seen at this facility for years. Always good customer service, kindness, friendly folks from reception to physician.


StarStarStarStarStar Truly Awesome Service. — 

From the very first person in signing in to the last one in paying my part of the bill and setting up the next appointment, the entire staff is truly awesome! Everyone including the doctor are friendly and knowledgeable. You come away feeling they are definitely interested in providing the best service possible. Any questions I had were answered completely.


StarStarStarStarStar  — 

Always appreciate the efficiency of the office.


StarStarStarStarStar Professional, courteous and respectful of my ti... — 

Professional, courteous and respectful of my time!


StarStarStarStarStar Dr. Baumhover is awesome! What more can I say... — 

Dr. Baumhover is awesome! What more can I say?


StarStarStarStarStar Glad to see DMES online and reaching out to pat... — 

Glad to see DMES online and reaching out to patients electronically.


StarStarStarStarStar  — 

I am very satisfied with my appointment, ease of registering & waiting time.


StarStarStarStarStar I have always had such a great experience with ... — 

I have always had such a great experience with Des Moines Eye Surgeons. I have recommended your office to a friend who now goes there.


StarStarStarStarStar Very friendly and professional staff. Been goi... — 

Very friendly and professional staff. Been going there for a number of years and have no desire to change.


StarStarStarStarStar Outstanding in every way!I have been coming he... — 

Outstanding in every way! I have been coming here for decades. Every visit has been great; every physician and staff member is friendly, professional, skilled, and efficient.


StarStarStarStarStar The doctor is awesome.very friendly and helpful... — 

The doctor is awesome.very friendly and helpful.


StarStarStarStarStar  — 

We've been happy with the service at Des Moines Eye Surgeons for decades.


StarStarStarStarStar  — 

Fun seeing Brad and Deb and the new kid who put the drops in my eyes.... thanks Aaron Jones


StarStarStarStarStar Dr. Ball's service... — 

Just advised a friend to try Dr. Ball's services


StarStarStarStarStar Quick, competent annual eye checkups. — 

Quick, competent annual eye checkups. Three different people looking at my eyes, reviewing my existing freckle (no change), my very early beginnings of a cataract (too slight for treatment, but let's keep an eye on it) and no signs of diabetic retinopathy despite being treated for diabetes for 20+ years). Lots of time for questions. What's not to like?


StarStarStarStarStar I feel like my eye surgeon is very competent an... — 

I feel like my eye surgeon is very competent and my eyes are getting the best of care


StarStarStarStarStar Great people. Great service — 

Great people. Great service


StarStarStarStarStar Friendly, professional, & efficient  — 

Friendly, professional, & efficient


StarStarStarStarStar music in the office ugh...... — 

love my dr steffenmeiers…...the best....since the office has older patients...the music is way off...too much...something light please to the ear ande nervous system


StarStarStarStarStar experience — 

very professional, polite and efficient


StarStarStarStarStar Great place everyone very friendly  — 

Great place everyone very friendly


StarStarStarStarStar Extraordinary service and care! — 

Very professional. I feel confident I am getting great care. Friendly staff.


StarStarStarStarStar Competent, friendly staff and doctor — 

Competent, friendly staff and doctor


StarStarStarStarStar Friendly, timely and very professional service.... — 

Friendly, timely and very professional service.


StarStarStarStarStar 5 stars. my experience was very easy and pleasa... — 

5 stars. my experience was very easy and pleasant.


StarStarStarStarStar  — 

I have gone here for years and have always received the very best service. It is such a well run group serving many people at the same time with very little waiting. Everyone seems so organized. Dr. Sarno has been so great always!


StarStarStarStarStar Excellent service.  — 

Excellent service. The front desk and nurses are welcoming and make you feel at ease. The office is run efficiently.


StarStarStarStarStar Very efficient office & staff friendly — 

Very efficient office & staff friendly


StarStarStarStarStar Excellent care and caring — 

They are always efficient and courteous. Appreciate the great care we receive.


StarStarStarStarNo Star Appointment on time and questions thoroughly an... — 

Appointment on time and questions thoroughly answered.


StarStarStarStarStar  — 

Dr. Sarno corrected my sight years ago and it is still holding up well. I am very appreciative of this and will continue going to him as long as I can. I hope he never retires.


StarStarStarStarStar everyone is very professional and caring. I fee... — 

everyone is very professional and caring. I feel very good about my decision to use Des Moines Eye Surgeons.


StarStarStarStarStar Great Eye Doctors  — 

Great Eye Doctors who take the time to explain their diagnosis.,Support help very good


StarStarStarStarStar Good eye exam, but can't find my vision problems — 

Had a good exam, no problems with my eyes, but couldn't address the vision problems i'm having, apparently their not related to the eye itself. but must be in the nerves or muscles controlling the eyes, or damage from the Statin drugs that have caused the problems.


StarStarStarStarStar Always nice people from check in to check out. ... — 

Always nice people from check in to check out.


StarStarStarStarStar I love the office — 

I love the office, everyone is fantastic. I’ve never left feeling like I didn’t receive the help and attention I needed for all my eye related issues. I liked it so much I recommended that my wife come here and she is afraid of anything that has to do with her eyes. She actually enjoys going now. A+


StarStarStarNo StarNo Star I had a great experience with Des Moines Eye Su... — 

I had a great experience with Des Moines Eye Surgeons however the wait time was a bit much. I arrived 15 minutes early for my appt and was there for close to 2 hours, over an hour was spent waiting.