Center City Oral & Maxillofacial Surgery
Dr. Kai-Zu Chi
185 Reviews
Everyone was so nice and respectful and the place was very clean
May 7, 2024
Always treated like family. Never have I had an issue with anything or anyone. Very pleased!
Mar 18, 2024
It was a very thorough visit. Dr. Chi was excellent. She explained everything in detail, and you were prepared for whatever had to happen next.
Mar 4, 2024
I had a great experience here even after my first initial consult. Dr. Chi made me feel super comfortable before and during the procedure. I would highly recommend this office for your oral surgery needs.
Feb 9, 2024
All of the staff was very professional and friendly. I was made aware of what the procedure would involve beforehand. I would highly recommend Center City Oral & Maxillofacial.
Nov 13, 2023
Everything was perfect . From the parking possibility , waiting time , welcoming , doctor explanation… nothing to improve !
Nov 6, 2023
Dr. Chi was amazing and very patient, and her assistant and receptionist were as well. Thanks!
Nov 2, 2023
Always great professional care and service.
Sep 8, 2023
Don't disappoint you, fast, friendly, clean, neat and comfortable! Very recommended!Thank you Dr.chi .
Aug 4, 2023
Supremely professional, also friendly and courteous
Jul 5, 2023
The best people!! So caring and helpful
Jun 24, 2023
Dr Chi's dental work was excellent. It didn't even feel like my #7 tooth was being extracted. Her personalty makes it a real pleasure to have to come to an oral surgeon! The after care I was advised to administer at home has worked wonders. Now I don't look forward to my liquid and soft diets.
Jun 22, 2023
Friendly knowledgeable and caring
May 30, 2023
Great experience with the workers but I waited two and a half hours for a 10 minute talk.
May 2, 2023
Dr. Chi was great at explaining the procedure to me and answering all my questions and was available after my procedure to answer concerns. The procedure went smoothly and healing process was great. The staff were all friendly, just the receptionist at the front desk was slightly impatient to any and all questions, not really receptive or patient to further questions so sorting through insurance concerns before scheduling my procedure was a struggle. However everything got figured out in the end so I am appreciative to everyone for their help!
Apr 1, 2023
I have been highly pleased with the level of service that I have received from Dr. Chi and her staff. Top rate professionalism and concern for me as the patient.
Mar 29, 2023
THE OFFICE HAS A WARM AND CLEAN ENVOIRMENT AND THE STAFF WAS PROFESSIONAL AND FRIENDLY
Mar 20, 2023
Another fantastic surgery! Didn’t even feel a thing without anesthesia. Thank you again to the whole staff and especially Dr. Kia-Zu Chi.
Mar 13, 2023
Courteous, knowledgeable staff
Mar 2, 2023
Doctor and staff were absolutely top of the line. Have not experienced that type of services in quite awhile.
Mar 2, 2023
Dr Chi and her staff are amazing, wonderful, knowledgeable, nice, pleasant, superb, fantastic, reliable, caring, irreplaceable, compassionate people. “Simply the BEST” !! Wouldn’t trust my dental needs to anyone else. Give them a try, you won’t regret it.
Feb 12, 2023
Professional and quality service - that says it all!
Feb 2, 2023
Dr. Chi and her staff are very warm and attentive. I trust Dr. Chi’s judgement, as she explains each step of the procedure clearly, and answers any questions I may have. I always get a follow up call the next day, and I am encouraged to call the office with any questions.
Jan 24, 2023
Excellent care from a very skilled practitioner. Dr. Chi and staff are just amazing. I had a bone graft with a very easy recovery. Thank you!!!
Dec 30, 2022
The staff is friendly, patient and professional. I was very satisfied with the results of my procedure.
Dec 27, 2022
The office staff were organized and efficient. I was able to obtain an appointment for an initial consult about my wisdom teeth within a week. Due to another’s cancellation, I was able to schedule the extraction of my four wisdom teeth a week later. The doctor is very kind and knowledgeable. After the procedure, I used Motrin, Tylenol and Ice for the pain. I took the prescribed antibiotic and followed the detailed recovery instructions. The doctor followed up twice by phone to check on my recovery. I was very pleased with the treatment and care from Center City Oral and Maxillofacial Surgery.
Dec 12, 2022
Everything was done comfortably and professionally.
Nov 3, 2022
Although I wasn't her patient Dr. Chi and the staff responded decidedly and competently to my dental emergency I had experienced within 24 hours, resolving the case with a significant pain and injury.
Oct 28, 2022
Friendly helpful caring staff, I felt very comfortable.
Sep 13, 2022
The officers was nicely decorated, clean and some of the front desk staff is friendly and thoughtful. I would have appreciated Dr. Chi telling me about post-op care, that would have been beneficial and professional.
Aug 16, 2022
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Dr. Chi is very professional and thorough. Her office is extremely clean. I was pleased about that. My experience was a good with the exception of the hidden fees. I wasn’t told in advance of a required X-ray ($357 ) and was charged an additional $100 on the day of. I didn’t like that my receipt said I paid $77 instead of $100. I asked for a corrected receipt and was ignored. This office is a good practice but all fees should be discussed with the patient up front.
Aug 5, 2022
Staff was wonderful working with us to reschedule appointment, between English speaking dad and Chinese speaking son. And you provided all the information we needed to speed Chaowei's healing.
Jul 6, 2022
The dental over all services is thoroughly explained in expenses to read and know how much for everything. The welcoming as you come in is good and they know you to say hi and are courteous to when you will be seen and be seated comfortably while you wait. The doctor is very professional and explains everything to make you feel less afraid and understand everything what will happen and how it will be done to be at ease. Assistance are very helpful with the doctor and the persuaders and make you feel comfortable and are pleasant.
Jun 9, 2022
Office was very clean. Staff was communicative and made sure to reach out to me following my extraction. Very professional.
May 24, 2022
I am very pleased with Dr Chi. She is professional and knowledgeable. She has a fantastic mannerism that makes me feel comfortable and at ease. She takes the time to explain exactly what her procedure is and patiently responds to any questions. Her staff is also professional and helps me feel at ease being in the dental office.
May 20, 2022
Dr Chi is excellent! I have full confidence in her! Her dental assistant is so sweet! But the woman at the front desk need a lesson on customer service!!
Apr 30, 2022
I wish I didn't have to wait 3 weeks to have my tooth pulled
Apr 21, 2022
The doctor and staff were absolutely amazing. I felt comfortable and confident with my choice in picking this office.
Apr 20, 2022
I am petrified of dentist in general. Everyone there made sure that everything was explained to me and took their time as well as being very patient with my fears.
Apr 8, 2022
They was very gentle they was polite they explained everything...I had 4 teeth removed and they were very good on explaining everything
Mar 31, 2022
Dr Chi is the best. She is knowledgeable, professional and a very kind surgical dentist. I am a nervous patient and she put me at ease. She is also a good listener a skill that a lot of doctors do not have. I will not hesitate to refer my family and friends to her.
Jan 8, 2022
I got my two impacted canine extracted, Dr Chi gives great care for her patients. In short its the best place to have your surgery done.
Dec 27, 2021
Phenomenal service and will return if ever needed.
Dec 16, 2021
… staff and doc are pleasant- clean and positive environment …
Dec 15, 2021
It didn’t take long to get an appointment. The Doctor’s staff is professional and friendly. Dr Chi took her time to explain, in detail, what dental procedures she was going to do. She explained how long the procedure will take and what to expect post operation.
Nov 27, 2021
Center City Oral was very pleasant and friendly. They made me feel comfortable and took very good care of me. If ever need any other removals I will be back. Thank you all.
Nov 23, 2021
Wonderful experience, clean, friendly and inviting. Follow up calls were a pleasant surprise all of my questions were answered.
Nov 15, 2021
Dr. Chi cared for me when I had a very difficult situation—the extraction of a fractured tooth between 2 existing implants. Very careful surgery, minimal trauma and a good bedside manner.
Nov 10, 2021
Very professional, nice, caring staff. Office is spotless. My children and myself included have all been here every time was a positive experience.
Nov 5, 2021
I got all four of my wisdom teeth extracted and I’m really glad I came to this place, the staff and oral surgeon took really amazing care of me and I truly wanna thank everyone!
Oct 28, 2021
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My experience with the team at OMS is always professional. Excellent customer services on the phone, appointment wait time acceptable, impeccably office cleanliness, the staff is always kind and personable. Doctor Kai-Zu, Chi demonstrates a caring and professional attitude which makes the visit less fearful . Bonus points, she smiles!😊
Oct 4, 2021
The kindest, most empathetic doctor. Over 18 months, Dr. Chi restored my smile after a major fall broke three front teeth. One very grateful patient!
Oct 4, 2021
I have not completed my journey with this agency yet, but overall I feel confident that I am entrusting my oral health to well qualified, caring professionals.
Sep 8, 2021
Dr Chi and her staff are the absolute best !! She really cares about her patients and is awesome at what she does. I will not go to any other dental surgeon but her.
Sep 7, 2021
Excellent communication, cleanliness, staff
Aug 30, 2021
Very knowledgeable staff that instantly make you feel comfortable
Aug 11, 2021
My oral surgery needs were difficult and complicated and Dr, Chi and staff did an extraordinary job is silving them and restoring my mouth.
Jul 26, 2021
This was an amazing & trust worthy place to get my teeth removed. Everyone was so nice! They made my experience much easier than I expected.
Jul 22, 2021
Dr. Chi and her staff are caring, highly professional, skilled clinicians. I am grateful that circumstances brought me to her office.
Jul 16, 2021
The work done removing the teeth was a pleasant surprise. I have no more pain and all healed . I want to thank you so much Dr. Chi for taking care of my mouth.
Jul 14, 2021
Dr. and staff were extremely professional and personable.
Jun 11, 2021
Dr. Chi is an extremely caring professional. Anyone needing expert oral surgical care would do well to travel to see her, as I am, from Coastal Delaware.
Jun 3, 2021
Had a great experience with minimal anxiety. It was my first surgical procedure (wisdom tooth extraction) and I plan to return if needed in the future. Had a great feeling about the whole experience right from the first call with the receptionist and I was right. Everyone was polite, friendly and professional. Thanks again.
May 26, 2021
Dr. Chi and staff are both very skilled and caring. My broken implant was removed with little bleeding, pain, or swelling. Follow Dr. Chi's instructions and you will do well. Highly recommend her.
May 13, 2021
Who in the world wants to be in a dental chair, but having Dr. Chi doing the work makes it almost an enjoyable experience. I completely trust skill and efficiency. It would be hard to imagine someone who knows more about what they're doing. But she's also high-energy and fun to talk with. Especially about music.
May 4, 2021
Dr. Chi snd her staff made me feel comfortable at my first appointment. They were all friendly and I am excited to get my wisdom tooth pulled without being scared anymore
Mar 29, 2021
The staff was very attentive and friendly. Office and patients rooms were very clean.
Mar 18, 2021
Dr Chi and her staff are simply Superb!! She is very knowledgeable, caring and really enjoys what she does. The office is spotless that (when I finally get my implants) I can eat off the floor, lol If you’re ever in need of a great surgeon Dr Chi is the one !!!
Feb 4, 2021
Dr. Chi and her staff was very helpful and supportive to me during my surgery. I was very scared and they not only made me comfortable , she was so good I really didn't feel much..Everything went well . Very professional .
Feb 1, 2021
The provider and staffs were very friendly and had a great depth of knowledge in what they were doing.
Jan 22, 2021
Very good customer service. Very fast process to get consultation and starting procedure. I will say, while I had a good experience, I was anxious because I didn’t have a good understanding of what teeth needed to be removed, or even my situation such as whether my teeth were impacted or not; I’m confident that I wasn’t told. I only saw my teeth on the X-ray and personally noted one of my teeth “looked” impacted, but wasn’t actually told. Also follow-up call I didn’t get any walk through the itemized Bill. In other words just got a final amount with no walkthrough of what the procedure was, what the costs were, and how long it would take. I understand I should have been more proactive in asking questions, but it was my first surgical experience that I organized as an independent so I didn’t know what questions to ask. In the future please be more proactive in explaining what my case is and why my bill is the way it is. I still had a good experience so definitely 4-5 stars.
Jan 20, 2021
I had an amazing experience with Dr Chi and the entire staff at her office. Had a tooth removal, bone graft, and dental implant put in which wasn’t easy, yet Dr Chi even called me herself after the procedure to see how I was feeling. Absolutely go here if you need work done!!! Can’t recommend enough.
Jan 14, 2021
Dr Chi was extremely helpful. I went in for a problem tooth and after examination found more than just one problem. The doctor was very informative and very attentive. She explained all of my options and what would happen no matter which I choose. I was very nervous but she put me at ease and I would recommend anyone needing care to go and see Dr. Chi and staff. They all do what they can to make your experience as pleasant as possible.
Jan 4, 2021
I am so grateful to Dr. Chi and her amazing staff for the excellent treatment I received. My case was very challenging and Dr. Chi did an amazing job and my result was successful.
Jan 1, 2021
No podria recomendar mucho porque el idioma es un gran problema hay ciertas cosas que nos gustaría que nos explicarán en nuestro idioma
Dec 30, 2020
It was a pleasure coming to your office. Everyone there provided a very safe environment
Dec 17, 2020
I just want to thank the wonderful staff and Dr. Chi in their amazing work to get my wisdom teeth out in a very timely manner (it was long overdue). The procedure went very smoothly, they explained what to do before to prepare, and after to ensure a full recovery. I did some research before to find the best oral surgeon in Philadelphia and I read a lot of good reviews on this place and I concur with all the positive reviews that were left from other patients. I’m on day 4 after my surgery and it is going a lot better than expected (everyone’s recovery will differ). It gives you a peace of mind knowing that you’re in good hands from a very skilled oral surgeon and assistant with numerous surgeries under their belt. I will definitely recommend all my friends and family to this location.
Dec 15, 2020
I am in the process of having an implant procedure with Dr. Chi. Aside from the usual pain and annoying things in caring for the stitches and implant post it has been a fantastic experience. Dr. Chi and her staff always follow up, are there in the event there's a problem, and have made this a successful implant procedure. I have had appointments during the pandemic and have never felt unsafe in the office because the staff follows stringent safety and cleaning protocols. I was referred to Dr. Chi by my sister who had all of her wisdom teeth extracted at once by Dr. Chi. Except for a few days of swelling and some pain her procedure went perfectly.
Dec 3, 2020
Dr. Chi is skilled, efficient and knowledgeable. In the hands of this no-nonsense professional, everything went according to plan. You're only visiting an oral surgeon because you have to, but if you have to this one is one I recommend.
Dec 3, 2020
Great office! The staff is great! Made me feel very comfortable! Dr.Chi's work is amazing!
Nov 20, 2020
Excellent amazing wonderful doctor
Nov 10, 2020
I could not sing the praises of Dr. Chi and her staff any higher. I might not need to write this since Dr. Chi and her staff already have so many glowing reviews, but it feels important to thank them for their incredible work and decorum. I have had bad experiences with surgeons and dentists before and was very nervous about my wisdom tooth extraction, but Dr. Chi and her staff went out of their way to make my experience incredibly comfortable. Everything was explained thoroughly and modifications were made easily based on my needs. They also went very far out of their way to hold an appointment for me when challenges arose. I never thought an oral & maxillofacial surgery would be able to impress me so much but everyone who works there is incredible!
Nov 2, 2020
Easy appointment and the staff is great!!
Oct 30, 2020
I can't say enough good things about Center City OMS. Dr. Chi and her staff are caring and professional, and I don't think my surgery could have gone any better than it did.
Oct 26, 2020
Each time I have work done at the office I’m well taking care of and think Dr. Chi is amazing.
Oct 19, 2020
5 star amazing dental office great doctor & staff
Oct 12, 2020
Excellent professional care, clean and serene offices, competent, friendly, compassionate staff at every visit, These folks always make you feel like you are the only patient they are focused on, 5 stats
Oct 9, 2020
Everyone was so friendly kind and helpful! They really made an effort to make me feel comfortable and at ease.
Oct 6, 2020
Thank you so much I am healing wonderfully with little to no pain .
Oct 5, 2020
You all are awesome :) Thank you
Oct 5, 2020
I cannot say anything bad about this office. Dr Chi and her staff are awesome and go above and beyond for a patient. Dr Chi is very knowledgeable, explains everything and loves what she does. My 3 teeth extractions and bone graft went well and the office even called the next day to check on me. I have some time before everything will be completed (getting implants) but I am sure it will turn out great. I would highly recommend Dr Chi for your dental needs.
Sep 8, 2020
Everyone is always so friendly and professional
Sep 4, 2020
Wonderful, caring office. Dr Chi is Excellent, recommend her highly. I felt very safe getting my dental surgery during the pandemic. They have everything under control. I would go back in a heartbeat if I needed to and recommend her to my friends and family Warm Regards, Kathy Paziora
Aug 27, 2020
My procedure included having an implant placed in my jaw for a crown. There was no pain whatsoever from my procedure. It was as if I just had a cleaning. Dr. Chi is extremely competent and patient centric. The only downside to my experience was the coordination between my insurance and the office administration.
Aug 25, 2020
Everything about Dr. Chi and her staff is welcoming, informative, and attentive to patient's comfort. The office atmosphere is serene, quiet, super clean, full of light in every room. The communication among staff, and between doctor, staff, and patients is excellent.
Aug 24, 2020
Dr Chi is incredible. She takes the time to research all options before discussing them with her patients. I have had anesthesia on two visits and felt very safe because of her knowledgeable and professional staff.
Aug 14, 2020
Dr Chi is very friendly, and very knowledgeable. I was so nervous for the procedure, but I end up walk out pain free, after 4 teeths removed. Very very minor pain few days later. Dr Chi is a trustable, skilled, experienced doctor.
Aug 6, 2020
I got all 4 of my wisdom teeth out here. I was really nervous leading up to it since I'd never had any surgeries before and had never experienced anesthesia. I'm so glad I came across Dr. Chi in my research of oral surgeons. Immediately after the surgery, I woke up feeling clear minded, and though I took the day easy, I felt as if I could continue my day as normal. I was back to work the following day! I followed her instructions post surgery and hardly experienced any swelling and no bruising. I also never experienced any pain, just mild discomfort, and I only took the ibuprofen she prescribed (as opposed to the addictive pain killers I was really nervous about). Dr. Chi was really attentive and listened to my concerns about my TMJ. I asked her to be mindful not to force my mouth open too far, and it's obvious that she was very careful. I have had no jaw pain, only limited mobility for the first couple days following the surgery. I am very pleased with my experience here and have already recommended that my brother (who is 8 hours away from Philadelphia) make a trip to get his wisdom teeth removed here too!
Aug 4, 2020
Found the office to be very Professional in every way. From the receptionist to the Dr. Beautiful office too.
Jul 28, 2020
The mixture of extreme competence and compassion for the patient is unbeatable. And great empathy that expresses itself in controlling pain very well. Splendid in every respect.
Jul 28, 2020
For as undesirable it is to have have any type of surgery my experience with Center City Oral & Maxillofacial was above all expectations. Staff and Dr was extremely informative and explained everything in a way that made it was easy to understand the actual procedure that was going to take place the the reasons as to why the work was needed. The office and staff provided a level of comfort and kindness that allowed for any anxiety to melt away.
Jul 20, 2020
Overall, my experience was pleasant. Despite, the cost for my much needed x-ray ( If you want the best work, you have to pay a high price; that’s a given) Dr. Kai-Zu and her staff are trained professionals. And i’ll be back soon to get my examination for my lower wisdom tooth!
Jul 15, 2020
I felt safe with the COVID-19 precautions that were taken. I was impressed by staff competence and professionalism.
Jul 9, 2020
I have gone to Dr. Chi for wisdom teeth removal and implants. I’m not a fan of the dentist but she and her staff make it as painless as possible. I appreciate Dr. Chi attentiveness to my questions and concerns. I would highly recommend her to anyone who needs implants or teeth removed.
Jul 8, 2020
Everyone is very prompt, attentive, and most of all pleasant. I would recommend anyone who needs the services provided.👍🏻
Jul 4, 2020
Center City Oral and Maxillofacial runs like a well oiled machine. Every employee that I have met is professional, efficient, friendly, and reassuring. I am happy with my results and would recommend this office to anybody and everybody!
Jun 22, 2020
I would give them more stars, from the moment I called in an emergency tooth abscess, the receptionist scheduled my appointment for the next available. Seeing the dentist was such a relieve. The expert care she and the staff gave me was Superb.
Jun 19, 2020
Dr Chi is compassionate, warm and an artist of dental surgery. I wanted to go to the very best. That’s why I chose Dr. Chi.
Jun 5, 2020
Very aware of patients needs. Dr Chi spends a good amount of time disussing procedures and actively puts the patient at ease.
Mar 3, 2020
I am a new customer and so far I have enjoyed the professionalism, cleanliness of the office space, the friendliness, and communication. Dr. Chi is very easy to talk to and answers your questions honestly.
Feb 28, 2020
Dr. Chi is one of the most qualified oral surgeons I've met. I had to get all 4 of my impacted teeth out (I'm in my late twenties), and I went to a total of three consultations before I settled on Dr. Chi. She was the oral surgeon that was the most qualified, and she walked me through the process, recovery time, as well as potential complications during my consultation. I scheduled an appointment, but unfortunately got sick a week before and wasn't sure if I should cancel. I called the office to ask, and they gave the message to Dr. Chi. She later called me at 6 pm that night to ask me about my symptoms and then rescheduled my appointment. Her MD and DMD provide her with a set of expertise that is rare for an oral surgeon. The entire surgery was over in about an hour, and I did not get any of the potential complications she mentioned during my consultation. She is highly skilled at what she does, she cares about her patients, and she takes the time to answer their questions. During Day 4, I thought I had a dry socket scare, and I called the office at 11 am. They scheduled me for 1 pm that same day. It turned out to not be dry socket, and instead just moderate pain that went away within a few days (a natural part of the recovery process). I didn't end up using any of the more intense painkillers she prescribed to me, but I did use a combination of Tylenol and ibuprofen which was enough for me during the recovery process. I spent a full two years looking for an oral surgeon that I could trust to remove all four wisdom teeth, and I'm glad I waited. I felt like Dr. Chi was attentive to my needs and was there if anything arose during the healing process.
Feb 27, 2020
I am so grateful to Dr. Chi for everything she has done for me. She is one of the best professionals I've ever seen. You can trust her 100% and even more than that. She went above and beyond with helping to get ready for the procedure, as well as to go through the recovery process. I recommend this practice to absolutely everyone!!!!!!!!
Feb 26, 2020
Everything was perfect, staff were friendly and helpful. Post surgery they’ll call to check on you to see if you’re okay which was super nice
Feb 14, 2020
The doctor and the staff were absolutely marvelous !
Feb 3, 2020
Had a great experience with Dr. Chi & the CC Oral Max staff getting my wisdom teeth removed. I've already recommended the practice to friends who need theirs out as well.
Feb 3, 2020
The team here provided a wonderful experience. Having 4 wisdom teeth removed with no complications where other professionals from back home wouldn't touch me fearing complications post op. I'm a month out and happy I was referred here. Dr Chi did well to describe the procedure and short term and long term expectations for recovery, making me comfortable with her confidence and expertise.
Jan 29, 2020
For several months, I looked for a surgeon that could extract a cyst from my jaw. I was told this was something dangerous and serious. One of the risks of not extracting the cyst was the risk of jaw fracture. I was told by another doctor that I would need to go to an operation room, that I would require general anestesia, a breathing tube during the surgery and that I would require rehabilitation of my jaw muscles and that I was not going to be able to chew for a whole month!. However, I found Dr Kai Zu on the web and read wonderful reviews about her. So I made an appointment for which I didn't have to wait long (which often happens with new patients, specially). She understood my frustration and worries right away and told me that she could perform the procedure in her office and that I wouldn't require to go to the operation room. I was so pleasantly surprised by her talent to performed a very delicate surgery. She extracted a wisdom tooth #32 ( which apparently caused the cyst) and the cyst. The cyst was underneath the last tooth #31 and she didn't have to remove it (this was a possibility, but fortunately it didn't happen). The surgery was a complete success. I didn't feel a thing and they treated me with dignity and respect. After the surgery, I was barely swollen and barely in pain. My recovery was amazingly fast and painless. I was eating a hamburger on the fifth day after the procedure. Today I feel immensely relieved that this is over and 100% satisfied with the attention I received by Dr Kai Zu, her assistant and receptionist. They are an exceptional team of professionals.
Jan 21, 2020
Great office, great staff , loved it!
Jan 6, 2020
Dr Chi and her staff are incredible, very professional, and offer options that are best for your individual needs.
Dec 30, 2019
I had a good experience at this clinic. Dr Chi and staff was very accommodating as I made a last minute appointment and they were able to fit me in for a scheduled surgery.
Dec 20, 2019
Great service highly recommend. Staffing was very courteous and professional
Dec 12, 2019
Everyone at Center City Oral & Maxillofacial was kind and non judgmental. I felt very welcomed and that my care was priority. I was very nervous and felt comforted by the staff even days after my procedure was done. I would definitely suggest Center City Oral & Maxillofacial to everyone who needs it.
Dec 11, 2019
Extremely professional and clearly explains procedures. Patient comfort is high on the priority list.
Nov 30, 2019
I Really like Dr. C. She took a lot of time with me, answered all my questions, the staff was very nice and friendly. I am just not happy about the fact that she feels I need the CT scan To take out the teeth that are bothering me. I have had two or three of these for root canal’s and it’s a lot of radiation, and I have a fear of radiation. I love the fact that Dr. Chi also told me not to take out my teeth, to get root canals. That shows her honesty.
Nov 22, 2019
Great Staff, caring, with an attention to detail.
Nov 1, 2019
Well done wisdom tooth extractions and minimal pain, quick heal. Very professional
Oct 21, 2019
Dr Chi inspires confidence in her skills as a surgeon. She takes the time to explain the procedure beforehand and works to make sure the patient is comfortable. Her staff is professional and friendly.
Oct 14, 2019
Dr. Chi is extremely knowledgable and attentive. She even spoke with me on weekends and a holiday when I was having complications after wisdom tooth extraction. She responds promptly and with empathy. My experience at Center City Oral & Maxillofacial Surgery has been overwhelmingly positive.
Oct 8, 2019
Top notch surgeon and staff providing clear instructions to help patients achieve a successful outcome.
Sep 30, 2019
Dr. Chi is expert at what she does—very dedicated to her work.
Sep 26, 2019
Dr. Chi and her team were very caring and efficient through my son's teeth extraction. I would definitely recommend this office for dental surgey.
Aug 29, 2019
Doctors and nurses were great. I was very nervous and they were patient and kept me from freaking out. Good bedside manner.
Aug 20, 2019
I felt that I was treated with patience and care. I look forward to a continuous relationship
Aug 13, 2019
While I LOVE Dr. Chi and her assistants, have to admit that the gals at the front desk are simply not efficient. Either the phones aren't answered or when you interact with them, they do not seem alert and don't go out of their way to be efficient. Recently, I walked over to the office, only to find out that I could have been provided the correct information on the phone, BUT.......no one bothered to double check.
Aug 12, 2019
Very friendly and thorough. Explained in details what they are going to do.
Jul 10, 2019
I had a great experience at this office. I had my wisdom teeth removed and the process was smooth and the recovery was fine. The office is really nice, calm and clean. I was recommended to this office by a friend and will recommend Dr. Chi to others.
Jul 8, 2019
Performed difficult surgery with sensitivity keeping me apprised of progress and great concern for my pain levels.
Jul 1, 2019
Very professional, nice and I feel comfortable.
May 10, 2019
Center City Oral & Maxillofacial is the best.
May 6, 2019
I have already recommended your practice to several people. The Dr was excellent.
May 3, 2019
Everyone was so nice and professional. They made me seem very welcome.
May 2, 2019
I had such an incredible experience. Dr. Chi is very skilled at what she does and I was so impressed by her work. I went in for an implant and came out with absolutely no pain whatsoever. It only hurt just a little when she was injecting the local anasthetic. Both pre and post operation instructions were easy to follow. I would absolutely recommend her to anyone looking for an amazing dentist! I am so very grateful!
Apr 9, 2019
I was nervous going in for the extraction of all 4 of my wisdom teeth, but they made me feel so comfortable and assured me I had nothing to be nervous about. I woke up after it over not remebering when I was put to sleep to begin with lol. Great experience to say the least. My pain level immediately after was about a 3/10. Now it’s little to none and it’s only 3 days later!
Apr 4, 2019
The best thing about them is their appointments are so easy to find and schedule, they answer the pgone really quickly, the staff is very nice, they have affordable payment plans , the doctor is amazing, when you get in you just feel like you are in good hands. I do highly recommend it to everyone.
Feb 26, 2019
I received prompt and professional care. I also appreciated follow up telephone calls concerning my case most comforting.
Feb 16, 2019
My visit was utterly numbing(haha) to say the least, the atmosphere was very welcoming. The staff was amazingly attentive to my needs, they provided great comfort with their deep understanding of the advanced technology they used along with being flexible to the short window of time I had available.
Feb 12, 2019
I could not have asked for better service. Once again Dr Chi has exceeded my expectations.
Feb 7, 2019
Awesome experience on my first visit 👍
Jan 28, 2019
This was my first time having tooth issues and I had to get a tooth removed. I was pregnant and a bit nervous. Dr. Chi and the staff made me feel completely at ease! They are awesome:)!! Highly recommend:)
Dec 24, 2018
Dr. Chi and her associates are wonderful. For my wisdom teeth extraction, I felt comfortable and cared for. I was nervous about not being numb enough or about losing sensation in my jaw area due to the nerves that were close to the site of surgery, but everything went smoothly. I have complete feeling in my face, and the healing process was exactly what they explained. I would absolutely recommend this office for wisdom teeth removal.
Dec 5, 2018
I was happy with my experience at Dr. Chi's office undergoing wisdom teeth extraction. She and her staff are professional, prompt, and thorough. She performed the surgery quickly and without complications. The one thing I would have changed is I wish I had more knowledge about the healing process before I had the surgery. I didn't know what to expect and certain things felt alarming that were actually quite normal. I also had unrealistic expectations about when I would be ready to go back to work, and about how long it would take me to feel fully better. Otherwise I did have a good experience and would go back to Dr. Chi.
Nov 29, 2018
I was nervous leading up to the procedure, but Dr. Chi and the staff were incredibly helpful and made the process of having my wisdom teeth removed as painless as possible!
Nov 1, 2018
Staff was very nice ....Office VERY CLEAN....
Oct 30, 2018
Had a very great experience with Dr. Chi and her team. Everyone was so nice and welcoming to my many questions which made me feel more comefortable before and after the procedure. Definitely recommend.
Oct 21, 2018
The Dr has Magic hands! I’ve had one implant done awhile back, no pain after the procedure. I came back to have two teeth pulled due to an infection. Was in the chair for two hours due to the infection and still no pain the next day! When I’m done I will have a total of three implants and I’m sure without any pain! The staff is very accommodating as well as personable. There is never a long wait to be seen and they work with your schedule! They also follow up after your procedure to see how you are doing!
Oct 16, 2018
My tooth was cracked and I was in pain. Dr. Chi and the entire staff were calm, confident and caring. From the moment I walked into the office and heard calming music until my extraction two weeks later the group made me feel comfortable.
Oct 5, 2018
The individuals that are employed there are amazing. They are attentive, engaging, and very amicable. The doctor spoke to me about how her children and it eased my anxiety about the upcoming surgery. Thank you.
Oct 2, 2018
The staff and the Dr were great! It was a great experience overall!
Oct 1, 2018
I had a tooth extraction performed. I had very little pain abs/or discomfort during or after the procedure. The staff and Dr. Chi were very courteous and professional! I would highly recommend this business.
Sep 27, 2018
I am so impressed with CC oral surgery. No one in my area would remove my wisdom teeth, so I looked to Philadelphia. Dr. chi was the second consultation I got in Philadelphia and she was my choice for many reasons. The office was clean and tranquil, her staff was pleasant and professional. They were able to give me an appointment faster then expected (about 3 days for consultation and one week for surgery) and when I arrived an hour early I was seen quickly. Dr. Chi’s bedside manner is spot on! I have extreme dental phobia and was high risk for nerve damage and jaw fracture/break. I had partially impacted tooth that had grow in horizontal and was very decayed. The other was exposed and the roots were long/deep. She explained the risks in a professional yet compassionate way. She had a positive outlook and seemed confident she could help me. The surgery was a complete success. I am recovering very well. I have no nerve damage or jaw fracture. I was so surprised not to have one or the other. I am so grateful to Dr.Chi and feel so much healthier. She was worth the travel from Scranton.
Aug 22, 2018
I would highly recommend Center City Oral & Maxillofacial for wisdom teeth removal. Dr. Kai-Zu Chi and her friendly associates provided a very comfortable atmosphere during the removal of all four of my wisdom teeth.
Jun 20, 2018
I have recommended the practice to others. I trust the practice completely.
Jun 19, 2018
While I feel confident in the medical care I received, I have a couple of suggestions for providing a better overall experience. The waiting room was very cold and the music from the television was really loud. I had an appointment to have a piece of tissue removed from inside my mouth, and in the exam room Dr. Chi gave me a quick hello and then started speaking to her assistant about office matters. She then proceeded to give me a very painful shot of novacaine with zero warning. Not great bedside manner.
Jun 18, 2018
I've never been in a dental office that's so comforting. The atmosphere is relaxing. The staff is so well mannered. They're the first impression of the office and once you get done with them you know that your visit is going to go well. I judge an office by their staff, because they represents the office. My experience with the Dentist was even better, I felt like my son was in the right hands. Don't hesitate to go there. Just be like Nike and just do it..
Jun 12, 2018
Everyone was very helpful and friendly
May 1, 2018
Staff is all very friendly and they don't make me feel guilty about having a less-than-perfect flossing record.
Apr 30, 2018
Came here recommended by my dentist to have a wisdom tooth removed, the atmosphere was vary relaxing and the staff was very friendly. Dr. Chi was also very friendly with a great sense of humor, but also very professional and informative with the entire procedure. Overall I was very satisfy with my procedure and couldn’t be more happier! Thank you.
Apr 19, 2018
Dr. Chi and her staff are the definition of professional. They called me before my appointment so I was clear about every detail from pre-op preparation, insurance/financial issues, and Dr. Chi herself called me to remind me to take my blood pressure medicine before the procedure. That's a good doctor. On my procedure day, I was immediately put at ease and was treated with dignity and compassion. The procedures, which were all major, went beautifully, and I trust the work that was done. This practice is for anyone who needs oral surgery, and wants to be sure they are getting the best work done.
Apr 10, 2018
Had three wisdom teeth removed, a day and a half later I was up on my feet again! Very pleased with my experience and the clinic was very helpful. Thank you for making this entire process as easy and fast-moving as possible!
Feb 15, 2018
The Dr was pretty cool and my mom really liked the coffee in the waiting room. We didn't wait long all at. I'm 18 and this is my first time having surgery but the dr was really cool about explaining everything so i'm not nervous.
Feb 7, 2018
My experience was absolutely amazing. The office has a beautiful and comfortable atmosphere. All of the staff were very polite & helpful. The tech & surgeon made me feel comfortable and secure during my procedure. I highly recommend this practice to anyone.
Feb 7, 2018
All went as planned; I went to them for a consultation and they recommend wisdom tooth removal, and they handled everything smoothly and easily.
Jan 23, 2018
The office is beautiful!! Dr. Chi and staff were amazing. My daughter was very nervous and left feeling comfortable. Thanks for such a pleasant experience.
Jan 5, 2018
Dr Chi & Staff were excellent! Would definitely recommend.
Jan 4, 2018
One of the best dental experiences of my life...!!! Thanks so much for your gentle touch and caring manner!
Nov 23, 2017
Dentist amd staff were great. Had a wisdom toooth removed, disnt think itncould hbe went any smoother than it did. Will return in future if i have any other issues.
Nov 21, 2017
They did a wonderful job.
Nov 13, 2017
The dental team was excellent!!!! Especially the Doctor
Oct 27, 2017
I was a little nervous bringing my 12 year old son to an oral surgeon to have a tooth pulled, but Dr Kai-zu Chi was great. She has kids of her own and quickly put him at ease. It was an urgent appointment requested by his orthodontist and his braces tightening were put on hold until the procedure was completed, Dr Kai-zu Chi's practice was able to get him in with 3 days, it was very helpful. The procedure was very fast and smooth and his mouth healed just as we were told it would. I will definitely recommend this practice to friends.
Oct 17, 2017
Took my newborn to Dr. Chi on recommendation of my pediatrician for a tongue tie evaluation. Dr. Chi and her staff were fabulous. She was patient, explained everything thoroughly and was not overly eager to intervene. Would not hesitate to recommend her.
Oct 17, 2017
When I needed an urgent extraction, from the moment I met Dr. Chi, I knew she was the one I could trust with the procedure. She did the extraction and a bone graft and performed the surgery flawlessly. She later placed an implant, and while I have had some rare and unfortunate complications from that surgery that we are still trying to work through, Dr. Chi has been incredibly attentive, and she shows a level of empathy that I do not believe is easy to find; she treats her patients as if they were her friends. Because of this, I maintain hope that my situation will eventually resolve, and i feel certain that Dr. Chi will continue to do all she can to ensure this. I would also like to comment on the staff in the office, who like Dr. Chi share a unified dedication to professionalism. The staff at the front desk and her assistants share Dr. Chi's passion for carefully listening to patients and answering questions thoroughly. I have never felt rushed, or as if my concerns were trivial. I also have never waited in the office for an unreasonable amount of time for a scheduled appointment. Further, the office, conveniently located in center city, is immaculately clean. Contacting the office is easy and any call is promptly returned. The dental equipment is unrivaled in its modernity, and even the waiting room has comfortable seating and relaxing music, along with complimentary beverages to help one relax in preparation for the appointment. I'm not sure how one would pursue a better experience with an oral surgeon in the city, or in the region for that matter, and I feel Philadelphia is fortunate that Dr. Chi has chosen this city as her home.
Sep 29, 2017
Excellent detailed service. Staff is friendly and helpful. Dr. Kal-Zu Chi is thorough, gentle and efficient. She has a delightful attitude and made me feel comfortable. I highly recommend her service.
Sep 19, 2017
I know this is not normally but I am excited to get my wisdom teeth pulled because I know I'll be in good hands. Also, I liked how I watched a video about Wisdom Teeth and what to expect.
Sep 12, 2017
Dr Chi was phenomenal. Professional and caring. My 16 year old daughter not only needed all 4 wisdom teeth removed but Dr. Chi also found a previously undiscovered cyst (turned out to be benign). The facility is next to Graduate Hospital, which made me more secure in the event something happened (it didn't but I'm a Mom so I worry). The actual surgery was quick, smooth and my daughter had very little side effects from the anesthesia.
Aug 30, 2017