My Bariatric Solutions

Dr. Arsalla Islam, MD | Dr. Heath Smith, MD

Star Star Star Star Star 1692 Reviews

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Reviews

StarStarStarStarStar Very professional and pleasant staff —    (Patient since Thu Mar 07 00:00:00 MST 2024)

Dr. Islam and her team went above and beyond in providing exceptional assistance. Their professionalism, attention to detail, and genuine care for patients were evident throughout our interactions. Every member of the staff contributed to a supportive and efficient experience, making it clear that they prioritize patient well-being and satisfaction.


StarStarStarStarStar I love Dr Islam and the My Bariatric Solutions ... —    (Patient since Mon May 03 00:00:00 MDT 2021)

I love Dr Islam and the My Bariatric Solutions Family


StarStarStarStarStar The staff was great! Very compassionate and in... —    (Patient since Tue Nov 07 00:00:00 MST 2023)

The staff was great! Very compassionate and informative. I would recommend them to anyone.


StarStarStarStarStar Always so caring. I appreciate all of u —    (Patient since Wed Dec 02 00:00:00 MST 2020)

Always so caring. I appreciate all of u


StarStarStarStarStar Honest caring provider, attentive and patient s... —    (Patient since Tue Oct 10 00:00:00 MDT 2023)

Honest caring provider, attentive and patient staff


StarStarStarStarStar Everyone was super friendly and nice. I loved t... —    (Patient since Wed Nov 15 00:00:00 MST 2023)

Everyone was super friendly and nice. I loved that everyone didn’t mind answering questions or concerns I had. Very positive and friendly environment!


StarStarStarStarStar Great group of works. Very professional and hel... —    (Patient since Thu Oct 26 00:00:00 MDT 2023)

Great group of works. Very professional and helpful.


StarStarStarStarStar Wonder Team. The staff and Provider Dr. Smith ... —    (Patient since Tue Dec 05 00:00:00 MST 2023)

Wonder Team. The staff and Provider Dr. Smith is so nice, they made me feel very comfortable with the process of starting this weight loss journey. I would highly recommend.


StarStarStarStarStar Great team and atmosphere as well as very kn —    (Patient since Mon Jun 26 00:00:00 MDT 2023)

Great team and atmosphere as well as very knowledgeable


StarStarStarStarStar The team is amazing! —    (Patient since Thu Nov 02 00:00:00 MDT 2023)

The team is amazing! Any questions I had were answered with sure answers. The whole team settled my nerves! Yall were professional and friendly and gave hope to everyone!


StarStarStarStarStar I was anxious not knowing what to expect but th... —    (Patient since Tue Nov 07 00:00:00 MST 2023)

I was anxious not knowing what to expect but the staff, facility and professionalism was top tier. Highly recommend Dr. Smith and his team!


StarStarStarStarStar Everyone is so nice and he —    (Patient since Thu Jul 22 00:00:00 MDT 2021)

Everyone is so nice and helpful


StarStarStarStarStar Everyone was very kind and knew what they were ... —    (Patient since Tue Apr 11 00:00:00 MDT 2023)

Everyone was very kind and knew what they were doing.


StarStarStarStarStar Your staff was amazing !! Thank you for everyt... —    (Patient since Thu Apr 13 00:00:00 MDT 2023)

Your staff was amazing !! Thank you for everything!!


StarStarStarStarStar Gastric Sleeve Review —    (Patient since Thu Jun 08 00:00:00 MDT 2023)

I have had a wonderful experience with Bariatric Solutions and Dr. Smith. From the staff in office and at the hospital, to follow-up appointments, I highly recommend them. They are professional, knowledgeable and kind.


StarStarStarStarStar Great experience  —    (Patient since Sat Jul 22 00:00:00 MDT 2023)

Everyone was very personable. The staff made me feel at ease and didn't try to complicate things with double talk.


StarStarStarStarStar All very amazing people friendly and very helpf... —    (Patient since Sat Jul 22 00:00:00 MDT 2023)

All very amazing people friendly and very helpful from the time I got there to the moment I left.


StarStarStarStarStar You all fantastic everybody is good friendly a... —    (Patient since Tue Jun 20 00:00:00 MDT 2023)

You all fantastic everybody is good friendly and accommodating and are all professionals


StarStarStarStarStar Quality care... —    (Patient since Thu Jan 19 00:00:00 MST 2023)

It was the best care I've ever received in a hospital setting that I can think of.


StarStarStarStarStar Provider was great, and staff was even more ama... —    (Patient since Fri Jun 16 00:00:00 MDT 2023)

Provider was great, and staff was even more amazing.


StarStarStarStarStar Very friendly as always.  —    (Patient since Fri Dec 20 00:00:00 MST 2019)

Very friendly as always.


StarNo StarNo StarNo StarNo Star the point of a telemedicine visit is to make it... —    (Patient since Thu Apr 06 00:00:00 MDT 2023)

the point of a telemedicine visit is to make it convenient for the Doctor and the patient. my appointment was at 9:15am and i received a call from the person who collected my payment at that time. based on our conversation, she took my money and ask my weight and was done. i ask if i was going to get to talk to the doctor and she seemed surprised. so i waited for the doctor to call until my meeting started at 9:45am, as i have to work for a living. I received a call from the doctor's office 45 minutes after my appointment was scheduled. at that point i could not take the call. based on the screw up from my second visit and now this, i'm extremely disappointed in the attempt of care by this office.


StarStarStarStarStar Thanks for being so awesome —    (Patient since Fri Jun 16 00:00:00 MDT 2023)

The staff is awesome, informing me of the entire process and answering all of my question. I feel like i made the best choice for me


StarStarStarStarStar Everyone was wonderful. Big smiles, very helpfu... —    (Patient since Wed Apr 05 00:00:00 MDT 2023)

Everyone was wonderful. Big smiles, very helpful, fast and yet thorough. Perfect experience.


StarStarStarStarStar Everything was good nice and friendly especiall... —    (Patient since Thu Feb 09 00:00:00 MST 2023)

Everything was good nice and friendly especially at the hospital


StarStarStarStarStar I have never in my 52 years of life had treatm... —    (Patient since Mon Mar 20 00:00:00 MDT 2023)

I have never in my 52 years of life had treatment like I got in wise you guys deserve a medal for your kindness and care to your patients am talking from hospitality to the doctors you guys were awesome. Clean friendly and I felt safe and in this day and time I worry about me ( people of colored being treated differently). Don’t mean to bring that into this review, but if they are they hide it well. Thank you sooooo much


StarStarStarStarStar Everyone is so nice and helpful.  —    (Patient since Tue Mar 14 00:00:00 MDT 2023)

Everyone is so nice and helpful.


StarStarStarStarStar Everyone at the Decatur office is so friendly a... —    (Patient since Fri Feb 10 00:00:00 MST 2023)

Everyone at the Decatur office is so friendly and very helpful no matter what the questions are. I would definitely recommend this place to anyone that ever needs a referral. Dr smith is the best. He doesn’t sugar coat anything and tells you like it is.


StarStarStarStarStar Thank you, everyone was so kind and frien —    (Patient since Tue Sep 13 00:00:00 MDT 2022)

Thank you, everyone was so kind and friendly


StarStarStarStarStar  —    (Patient since Mon Mar 20 00:00:00 MDT 2023)

Staff is very friendly and give a lot of information to read


StarStarStarStarStar Everything has been great. —    (Patient since Thu Nov 17 00:00:00 MST 2022)

Everything has been great.


StarStarStarStarStar Exceptional doctor and staff. Really people ori... —    (Patient since Mon Jan 23 00:00:00 MST 2023)

Exceptional doctor and staff. Really people oriented and caring.


StarStarStarStarStar From the very beginning everyone has been so ki... —    (Patient since Mon Mar 07 00:00:00 MST 2022)

From the very beginning everyone has been so kind and supportive, no matter how many times I called or emailed someone always responded quickly and was very helpful


StarStarStarStarStar Everyone is pleasant and very helpful. All my ... —    (Patient since Mon Mar 13 00:00:00 MDT 2023)

Everyone is pleasant and very helpful. All my questions and concerns were addressed. Perfect staff to work with on this journey.


StarStarStarStarStar Great team —    (Patient since Wed Dec 04 00:00:00 MST 2019)

They are always so nice and helpful!! I recommend the mobile unit to everyone!!!


StarStarStarStarStar Absolutely nice people that are there to help y... —    (Patient since Fri Feb 10 00:00:00 MST 2023)

Absolutely nice people that are there to help you.


StarStarStarStarStar Everyone was very efficient and worked quickly ... —    (Patient since Mon Dec 12 00:00:00 MST 2022)

Everyone was very efficient and worked quickly and as a team. The class was very informative.


StarStarStarStarStar Everyone I had contact with was very kind, know... —    (Patient since Wed Aug 31 00:00:00 MDT 2022)

Everyone I had contact with was very kind, knowledgeable and eager to help and answer questions. I have felt very good and safe with their care


StarStarStarStarStar From the first phone to the surgery I couldn't ... —    (Patient since Thu Jun 02 00:00:00 MDT 2022)

From the first phone to the surgery I couldn't ask for better ease. Everything from pre-op to my Dr visit post one week surgery everything has been fine! I'm so thankful I picked this clinic to get the surgery through. Office staff, nurses, specialists to Dr. Islam has been so helpful and made everything peaceful! This was my very first surgery in my life!!! Never caught scared or wanted to back out. Thank you all so much


StarStarStarStarStar Friendly ,informative,helpful very professional... —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

Friendly ,informative,helpful very professional.


StarStarStarStarStar Very informative and easy to talk to. —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

Very informative and easy to talk to.


StarStarStarStarStar Thankful for Bariatric Solutions  —    (Patient since Mon Apr 04 00:00:00 MDT 2022)

Thankful for Bariatric Solutions & the opportunity they provided to begin my weight loss journey.


StarStarStarStarStar Doctor Smith and the staff were all very friend... —    (Patient since Fri Apr 15 00:00:00 MDT 2022)

Doctor Smith and the staff were all very friendly, knowledgeable and helpful. The appointment went smoothly, efficiently and on time which is about all I could have expected.


StarStarStarStarStar Every time I have been the office staff was ama... —    (Patient since Mon Jan 17 00:00:00 MST 2022)

Every time I have been the office staff was amazing. I have nothing bad to say about them. They were attentive and companionable.


StarStarStarStarStar Everyone was kind and professional. The process... —    (Patient since Wed Dec 22 00:00:00 MST 2021)

Everyone was kind and professional. The process was smooth and didn’t take long.


StarStarStarStarStar Always friendly and kind when I have calls or e... —    (Patient since Tue Nov 09 00:00:00 MST 2021)

Always friendly and kind when I have calls or emails with the office. This staff truly knows how to make a patient feel safe and cared for.


StarStarStarStarStar The online process is very efficient and easy t... —    (Patient since Mon Jan 17 00:00:00 MST 2022)

The online process is very efficient and easy to navigate.


StarStarStarStarStar The staff so far has been amazing. They’ve answ... —    (Patient since Mon Jan 17 00:00:00 MST 2022)

The staff so far has been amazing. They’ve answered all questions that I had & Dr Smith is super cool! They all explained things thoroughly.


StarStarStarStarStar Incredible Staff and Experience —    (Patient since Mon Nov 08 00:00:00 MST 2021)

Incredible Staff and Experience


StarStarStarStarStar Worst experience ever  —    (Patient since Thu Nov 18 00:00:00 MST 2021)

Your office is very unorganized, you send an address that’s does lead to your office it’s 5miles away in a neighborhood. You knew everything upfront scheduled my surgery put me through everything and canceled my surgery after the week of liquids and the preop and upper GI. This was the worst experience with a doctors office I have ever experienced in my life! I will tell everyone to avoid your office at all cost find a truthful doctor! I plan on blasting this whole ordeal on social media and let everyone know what kind of business you run!


StarStarStarStarStar They are the best at what they do. —    (Patient since Wed Sep 15 00:00:00 MDT 2021)

What I love about this team is many of them have been through the surgery. They get it. And the support system is just amazing. I’m at the beginning of my journey and I can’t wait to see what happens.


StarStarStarStarStar The staff and Doctors at My Bariatric Solutions... —    (Patient since Mon Jun 14 00:00:00 MDT 2021)

The staff and Doctors at My Bariatric Solutions are very on top of their game! Very professional and friendly! Which is a wonderful combination to help change patients lives!


StarStarStarStarStar I’m very pleased with how kind and helpful ever... —    (Patient since Mon Aug 30 00:00:00 MDT 2021)

I’m very pleased with how kind and helpful everyone was ALL THE TIME! They were busy but I never felt rushed. All were extremely knowledgeable with all the supplements and shakes.


StarStarStarStarStar Wonderful experience  —    (Patient since Mon Sep 27 00:00:00 MDT 2021)

Every one was so nice and helpful. Every question was answered. Felt like I was really taken care of.


StarStarStarStarStar Happy and appreciative.. —    (Patient since Mon Sep 13 00:00:00 MDT 2021)

Everyone was so nice and helpful. I appreciate everyone answering my concerns. Overall I had great experience. 👍


StarStarStarNo StarNo Star  —    (Patient since Wed May 26 00:00:00 MDT 2021)

Dr. Islam was very sweet, she explained things very well. Some of the staff members seemed irritated when I would ask questions or tell them how I was feeling. Overall, it was a nice experience.


StarStarStarStarStar Informative Consultation... —    (Patient since Fri Sep 24 00:00:00 MDT 2021)

I had a very informative consultation. I thought I had read everything and was ready for surgery. I'm just really afraid of having staples left inside my body, possible leaking, and not being able to stick to a strict diet because I really love food.


StarStarStarStarStar The staff is so polite and attentive. The whole... —    (Patient since Thu Aug 26 00:00:00 MDT 2021)

The staff is so polite and attentive. The whole process was made easy and yet thorough. They answer all my questions as they arise. Educational class was nice! They go over everything helping me FEEL and KNOW I’m good hands and Safe. They are true professionals!


StarStarStarStarStar It was a great experience at My Bariatric Solut... —    (Patient since Mon Jul 26 00:00:00 MDT 2021)

It was a great experience at My Bariatric Solutions. From the time I made my first appointment for the consultation to the day in my recover room, the entire staff was very thoughtful and helpful. I am so glad I choose them for this journey!


StarStarStarStarStar Everyone is always very helpful and always answ... —    (Patient since Thu Jul 22 00:00:00 MDT 2021)

Everyone is always very helpful and always answering my questions that I have


StarStarStarStarStar I am 110% pleased! Book an appointment! —    (Patient since Mon Aug 02 00:00:00 MDT 2021)

I am 110% pleased with both My Bariatric Solutions and the Wise Hospital. My Bariatric has been very responsive and easy to work with. All information and procedures are clearly explained and repeated to make you sure are equipped mentally and physically to enter this new phase of your life. The Wise Hospital experience was like stepping into a brand new facility with excellent rooms and equipment, but also setting to experience the small town Texas friendliness that you don’t get anymore in the big cities. My Nurses were the best I have ever experienced , and added immensely to my overall satisfaction. I would also highly recommend Dr Smith…what a great, down to earth guy.


StarStarStarStarStar Everyone was very pleasant and informative. I ... —    (Patient since Mon Aug 23 00:00:00 MDT 2021)

Everyone was very pleasant and informative. I enjoyed speaking to you all and the doctor.


StarStarStarStarStar Super professional and understanding. No feelin... —    (Patient since Tue Aug 24 00:00:00 MDT 2021)

Super professional and understanding. No feelings of being judged. Very compassionate.


StarStarNo StarNo StarNo Star Everyone seems to be in a hurry when I am asked... —    (Patient since Thu May 27 00:00:00 MDT 2021)

Everyone seems to be in a hurry when I am asked questions or when I have questions. No one takes the time to actually care for the individual patient. I feel like I’m rushed all the time and the communication on everything is not very clear. If I had my choice, I would have picked a better place for my weight loss journey.


StarStarStarStarStar Online support is fantastic! —    (Patient since Wed May 12 00:00:00 MDT 2021)

Online support is fantastic!


StarStarStarStarStar Great office.  —    (Patient since Mon Apr 19 00:00:00 MDT 2021)

Great office to be, staff is excellent, very attentive and friendly. Very efficient and timely. I enjoyed my visit and felt comfortable to be there.


StarStarStarStarStar First visit very friendly and helpful. —    (Patient since Mon Jul 26 00:00:00 MDT 2021)

First visit very friendly and helpful.


StarStarStarStarStar The staff is amazing! —    (Patient since Mon Jul 12 00:00:00 MDT 2021)

The staff here is amazing! Bc it’s a lot of information a lot of things to do and not do. And anytime I call email or whatever I get a pleasant person that’s not annoyed by me at all.


StarStarStarStarStar Everything thing came out just like the Doctor ... —    (Patient since Mon Jun 21 00:00:00 MDT 2021)

Everything thing came out just like the Doctor said Everything was fast and good everyone was so good from the clinic to the hospital.


StarStarStarStarStar Everyone that I've spoken with, from Dr. Smith ... —    (Patient since Mon Jul 12 00:00:00 MDT 2021)

Everyone that I've spoken with, from Dr. Smith to all of the staff, have been so nice and informative. It's been a great experience and I'm so excited for my surgery!


StarStarStarStarStar Best bariatric center in.this region —    (Patient since Mon Jul 13 00:00:00 MDT 2020)

Best bariatric center in.this region


StarStarStarStarStar It was very easy to communicate through email. —    (Patient since Wed May 26 00:00:00 MDT 2021)

It was very easy to communicate through email.


StarStarStarStarStar Excellence in Care! —    (Patient since Tue May 11 00:00:00 MDT 2021)

Where to start?! From the first time I called into the office and spoke with Lisa, I knew this was the right fit for me and my weightloss journey. Dr. Smith went above and beyond to make me feel comfortable with my choice for him to do my VSG even though I was driving 5 hours and doing everything via telemedicine. Each person in the Decatur office that I dealt with was unbelievably nice, patient, and extremely knowledgeable! What I loved most about the MBS process was the constant classes we had to take to understand how the surgery was a tool and not a fix. Once I got to Decatur, the office staff was welcoming and thorough. It was the epitome of a well oiled machine. Meghan was incredible to work with as well! She is extremely knowledgeable, friendly, and has excellent bedside manner! I highly recommend Dr. Smith and his staff at MBS!!


StarStarStarStarStar Everyone was informative and helpful.No judgin... —    (Patient since Thu Jul 01 00:00:00 MDT 2021)

Everyone was informative and helpful. No judging or shaming, very nice experience.


StarStarStarStarStar They were all good people thank  —    (Patient since Mon Mar 22 00:00:00 MDT 2021)

They were all good people thank y’all


StarStarStarStarStar My visit went very well today. Everyone was ver... —    (Patient since Mon Feb 08 00:00:00 MST 2021)

My visit went very well today. Everyone was very friendly and helpful.


StarStarStarStarStar Love the staff at this office!!They answer al... —    (Patient since Thu Jan 21 00:00:00 MST 2021)

Love the staff at this office!! They answer all questions and are very caring!


StarStarStarStarStar Dr Islam and Staff are Awesome  —    (Patient since Mon May 03 00:00:00 MDT 2021)

My experience was awesome!!! Surgery went well and I'm heading good. Looking forward to my new start in Life!!!!


StarStarStarStarStar Everyone was so polite and sincere that I encou... —    (Patient since Tue Apr 13 00:00:00 MDT 2021)

Everyone was so polite and sincere that I encountered.


StarStarStarStarStar My experience… —    (Patient since Tue Feb 09 00:00:00 MST 2021)

Staff is wonderful and patient! I’d call while I was in the insurance waiting phase, ask a question and then remember something else and call right. Dr. Smith was professional, any question was answered. I never felt pressured to have surgery at all. Nursing staff took excellent care of me!


StarStarStarStarStar Fantastic staff —    (Patient since Tue Jun 01 00:00:00 MDT 2021)

Everyone at the office have been super helpful. I have had to call several times and ask for help and all were super Courteous and helpful. I was pleasantly surprised.


StarStarStarStarStar The staff at My Bariatric Solutions are extreme... —    (Patient since Thu Oct 15 00:00:00 MDT 2020)

The staff at My Bariatric Solutions are extremely friendly and made me feel comfortable. I am very happy I chose MBS for my weightloss journey.


StarStarStarStarStar Nurse as a patient —    (Patient since Fri Jun 12 00:00:00 MDT 2020)

I am a nurse, and I deal with patients on a daily basis. The staff is wonderful, polite, and always prompt. They give you enough time to ask questions and they take as little or as much time as you need for your visit. Always easy to work with on the phone or through email. Love this office!!!


StarStarStarStarStar  —    (Patient since Thu May 13 00:00:00 MDT 2021)

The staff was courteous and answered all of my questions. The information and instructions were clear. A good experience


StarStarStarStarStar There is a lot of information availiable on lin... —    (Patient since Thu May 13 00:00:00 MDT 2021)

There is a lot of information available online where other similar sites do not have as much information.


StarStarStarStarStar Great Team —    (Patient since Mon Nov 09 00:00:00 MST 2020)

Great group of professionals. Thorough and friendly!


StarStarStarStarStar Ms.Sandra Drees —    (Patient since Wed May 05 00:00:00 MDT 2021)

just meet them very pleased with everyone


StarStarStarStarStar The staff is very nice,and informative.  —    (Patient since Thu May 06 00:00:00 MDT 2021)

The staff is very nice,and informative.


StarStarStarStarStar So glad i used this company. Theyre the best! F... —    (Patient since Tue Mar 23 00:00:00 MDT 2021)

So glad i used this company. Theyre the best! Friendly staff, informative about what to expect after surgery, and great doctors! Highly recommended


StarStarStarStarStar Everyone in the office is nice and willing to a... —    (Patient since Mon May 03 00:00:00 MDT 2021)

Everyone in the office is nice and willing to answer all of your questions. I am so excited to embark on my new journey in life.


StarStarStarStarStar Research indicated this would be a pleasant exp... —    (Patient since Mon Dec 14 00:00:00 MST 2020)

Research indicated this would be a pleasant experience but it surpassed my expectations. I felt supported, informed, and very well taken care of.


StarStarStarStarStar Everyone has been very informative and kind and... —    (Patient since Wed Apr 28 00:00:00 MDT 2021)

Everyone has been very informative and kind and the process has went so smoothly and fast.


StarStarStarStarStar The staff at my bariatric solutions have been g... —    (Patient since Tue Apr 27 00:00:00 MDT 2021)

The staff at my bariatric solutions have been great so far in my process. I have met with Dr. Smith and he is very nice and everyone I have spoken to on the phone have been super helpful!


StarStarStarStarStar Great facility and staff  —    (Patient since Mon Apr 26 00:00:00 MDT 2021)

Had my first appointment and the staff was so great! They were so knowledgeable and answered all my questions. Highly recommend to anyone looking to make a change in their life.


StarStarStarStarStar Extremely pleased with my online appointment an... —    (Patient since Thu Apr 15 00:00:00 MDT 2021)

Extremely pleased with my online appointment and phone calls. Everyone has been so nice and helpful.


StarStarStarStarStar I was very impressed with the online visit. Ev... —    (Patient since Mon Apr 19 00:00:00 MDT 2021)

I was very impressed with the online visit. Everyone has been so pleasant and explained all the necessary steps throughly. Dr Smith was great and I feel comfortable about the procedure , all of my questions were answered.


StarStarStarStarStar I was very nervous before entering for appointm... —    (Patient since Thu Apr 15 00:00:00 MDT 2021)

I was very nervous before entering for appointment. But everyone in there was very nice and helpful and pleasont.


StarStarStarStarStar  —    (Patient since Wed Apr 14 00:00:00 MDT 2021)

I had a wonderful consultation. And was helped with every question I had.


StarStarStarStarStar This meeting made me feel really confident and ... —    (Patient since Wed Apr 14 00:00:00 MDT 2021)

This meeting made me feel really confident and know I made the right choice. Never did I feel rushed by any of the professionals. Great manners and positive vibes. I'm ready to get this new me on...❤️❤️❤️


StarStarStarStarStar Great staff —    (Patient since Wed Feb 10 00:00:00 MST 2021)

I love everything about the staff.


StarStarStarStarStar Staff was so great! They explained everything a... —    (Patient since Mon Apr 05 00:00:00 MDT 2021)

Staff was so great! They explained everything and made me feel at ease.


StarStarStarStarStar Appointment —    (Patient since Fri Apr 02 00:00:00 MDT 2021)

The process from making the appointment to the consult to the scheduling was seamless. Everyone was very helpful and resourceful and very professional. I feel that i will be in capable hands.


StarStarStarStarStar From the staff at MBS to the hospital everythin... —    (Patient since Thu Jan 28 00:00:00 MST 2021)

From the staff at MBS to the hospital everything was amazing. I appreciate being treated like a VIP and all the attention to detail I received.


StarStarStarStarStar Dr Arsalla Islam is amazing! The first time I m... —    (Patient since Thu Jan 21 00:00:00 MST 2021)

Dr Arsalla Islam is amazing! The first time I met her she held my hand not just shook my hand but held it like she understood my battle and was in it with me. Her nurse practitioner Beryl what can I say about this amazing compassionate brilliant woman who went so above to ensure that my surgery went without a hiccup! This dynamic duo of Doctor and Nurse Practitioner has made me feel loved, listened to , understood, and they have helped me help get my life back on track! My health is horrible and extremely complex yet I’ve never felt safer even my Mother was blown away and over the moon about the extra research that went into my card!


StarStarStarStarStar Wonderful opportunity  —    (Patient since Mon Nov 02 00:00:00 MST 2020)

My Bariatric Solutions was wonderful they explained everything, answered any questions, made sure you were ready for the life style change coming your way. Dr Islam was the height of professionalism with a wonderful attitude she personally calls your spouse after each procedure. Beryl is shining star in a nervous time she is warm approachable makes sure you’re well educated and has a great bed side manner. The support staff were friendly and as helpful as can be. I can’t thank everyone enough for this opportunity to change my life.


StarStarStarStarStar I love the staff. They are all very caring. —    (Patient since Wed Feb 24 00:00:00 MST 2021)

I love the staff. They are all very caring.


StarStarStarStarStar Everyone was extremely friendly and helpful! I ... —    (Patient since Thu Mar 25 00:00:00 MDT 2021)

Everyone was extremely friendly and helpful! I felt right at home!


StarStarStarStarStar Best Bariactric office in Texas! —    (Patient since Wed Mar 24 00:00:00 MDT 2021)

Everyone in this office is so helpful, respectful and made my day enjoyable while dealing with such a stressful situation. From the front desk clerk, dietitian, insurance specialist, can and doctor. Awesome office!!! I’m so glad I came.


StarStarStarStarStar Great friendly, and very helpful staff. They ha... —    (Patient since Tue Mar 23 00:00:00 MDT 2021)

Great friendly, and very helpful staff. They had answers to all my questions!


StarStarStarStarStar Staff is so friendly. This is such a life alter... —    (Patient since Wed Jan 08 00:00:00 MST 2020)

Staff is so friendly. This is such a life altering decision and the staff makes it clear that they are here for comfort and questions! I really appreciate them. Dr. Heath was so friendly. This was my first time meeting him and I was immediately convinced I am in good hands❤️ God Bless you all.


StarStarStarStarStar  —    (Patient since Thu Mar 18 00:00:00 MDT 2021)

Customer service and information about the bariatric sleeve procedure has been top notch. Instructions for setting up the video conference would have been helpful prior to the call. I could see and hear the doctor but he couldn't see or hear me. Regardless, I got the information I needed. Thank you.


StarStarStarStarStar Great staff and doctors —    (Patient since Thu Sep 10 00:00:00 MDT 2020)

The staff was wonderful and Dr. Islam gained my trust immediately. She was able to look thru things I can’t imagine and was looking for my safety.


StarStarStarStarStar Awesome  —    (Patient since Thu Dec 10 00:00:00 MST 2020)

Y’all are awesome from Dr. Heath Smith to anesthesiologist to the nurses. The only thing I wish is that the pain meds prescribed would have been sent to the place I specified as I do not live in or near Decatur. I’ve been out of surgery for 2 full days and am doing well with Tylenol... I will be calling if the pain goes up do not worry.


StarStarStarStarStar Wonderful professional people. Detail oriented ... —    (Patient since Mon Apr 27 00:00:00 MDT 2020)

Wonderful professional people. Detail oriented and know their stuff. Friendly people, clean work area, do not hesitate to answer questions or find the answer you seek


StarStarStarStarStar Easy to use and very pro —    (Patient since Mon Aug 31 00:00:00 MDT 2020)

Easy to use and very professional


StarStarStarStarNo Star They were all nice! Wait time was reasonable! R... —    (Patient since Mon Mar 08 00:00:00 MST 2021)

They were all nice! Wait time was reasonable! Replied to any email I sent promptly!


StarStarStarStarStar last visit —    (Patient since Fri Mar 05 00:00:00 MST 2021)

last visit staff always nice and quick


StarStarStarStarStar The staff is amazing  —    (Patient since Wed Mar 03 00:00:00 MST 2021)

I had such a wonderful experience, I was so nervous about the consultation. Everyone was so kind and walked me through the entire process so that I was left with absolutely no questions. I was able to do everything from the comfort of my own home. I was very impressed by the efficiency at which they completed many of the necessary steps to begin. I 100% recommend starting with My Bariatric Solutions on this journey.


StarStarStarStarStar It is awesome, made me feel welcome. And no jud... —    (Patient since Mon Mar 01 00:00:00 MST 2021)

It is awesome, made me feel welcome. And no judgment at all.


StarStarStarStarStar My appointment was very informative and assured... —    (Patient since Thu Feb 11 00:00:00 MST 2021)

My appointment was very informative and assured me that all my questions and concerns would be answered


StarStarStarStarStar GREAT TEAM!! —    (Patient since Mon May 18 00:00:00 MDT 2020)

You all have a great team! I listen to what you all have said and have taken that home with me. From staying ahead of my pain by taking my pill on time to even getting up every hour and walking for 10mins & sipping 50z of water at least every hour for 12 hrs so that it ensures I am at least getting 60oz a day. I am feeling great I think if more people would listen to what you all say their experiences can be as GREAT as mine. Thank you all for everything you have done!


StarStarStarStarStar Everything went smoothly and everyone explained... —    (Patient since Mon Feb 08 00:00:00 MST 2021)

Everything went smoothly and everyone explained everything to me and even gave me some paperwork to go with me. My visit was overwhelming but they took the time to explain it to me .


StarStarStarStarStar Everyone was so nice love the staff. —    (Patient since Thu Feb 04 00:00:00 MST 2021)

Everyone was so nice love the staff.


StarStarStarStarStar  —    (Patient since Mon Jul 20 00:00:00 MDT 2020)

Great experience we had a small hold up waiting on dietitian but it did allow a little time for the group to talk some and support each other.


StarStarStarStarStar Staff was super nice —    (Patient since Wed Feb 03 00:00:00 MST 2021)

Staff was super nice and helped answer every question that I had. Can't wait to finish the process!!


StarStarStarStarStar It was a great experience. Friendly staff and v... —    (Patient since Thu Jan 16 00:00:00 MST 2020)

It was a great experience. Friendly staff and very responsable, I feel very nice all the time. Thanks so much very professional and nice staff


StarStarStarStarStar Disappointment —    (Patient since Thu Feb 20 00:00:00 MST 2020)

For the most part, my experience has been positive. However, regarding the return to work date, I have been surprisingly disappointed. I made it clear to the personnel I thought I needed to that I needed two weeks post op approved. My employer and the company administering the leave of absence for my company did approve two weeks for healing. I called and made a request for consideration to resubmit the return to work to include four additional days and I was advised to contact another physician who ordered a biopsy scheduled for 2/5 which was the day I was approved to originally return to work. I was told to request the additional time off from the doctor who ordered the biopsy for four days which do not even apply to the current STD claim I have open. I am very disappointed in the response and suggestion I was given to try and fulfill a two week post op recuperating period. One week of healing time was added regarding the post operative diet due to me being diabetic. If there is such a huge concern for additional healing time regarding the post operative diet, then why does it not apply to the return to work date as well? This is certainly contradictory if not also confusing too.


StarStarStarStarStar From the staff outside the door talking tempera... —    (Patient since Tue Jan 07 00:00:00 MST 2020)

From the staff outside the door talking temperatures, to Melissa behind the front desk, to all the nurses, dietitians, Sharon, and the dr’s they are all 100% friendly, professional, and amazing. They have made such a difference in my life. Thank you!


StarStarStarStarStar The staff are wonderful and explained everythin... —    (Patient since Fri Oct 23 00:00:00 MDT 2020)

The staff are wonderful and explained everything that would happen during my journey.


StarStarStarNo StarNo Star Cattle Drive —    (Patient since Thu Oct 01 00:00:00 MDT 2020)

People were moving in and out so quickly. It felt very cold and calculated. I never got out more than yes and okay, which genuinely made me feel like a cow headed to be slaughtered.


StarStarStarStarStar Very Friendly, knowledgeable staff that makes y... —    (Patient since Wed Jan 13 00:00:00 MST 2021)

Very Friendly, knowledgeable staff that makes you feel comfortable and takes your fears away from having bariatric surgery.


StarStarStarStarStar Everyone is very helpful and very nice.  —    (Patient since Mon Oct 12 00:00:00 MDT 2020)

Everyone is very helpful and very nice.


StarStarStarStarStar The staff is friendly and professional. But, my... —    (Patient since Wed Jul 22 00:00:00 MDT 2020)

The staff is friendly and professional. But, my surgery has been delayed two or so months. And I ask atleast 3-4 times what my portion of the bill would be. They just kept saying someone from financial will call you. Just now on January the 7th someone calls me. I’m apparently supposed to come up with $1,600. In 4 days!!??? I really don’t think that’s fair to me. No way to run a business. Come on, give somebody some time to come up with that sort of cash. I was speaking with another patient in the waiting room. She said you did her the same way. Very sloppy professionalism! So, now just days before surgery, I find myself scrambling and stressing out to find the means to have this done. At this point if I can’t, everything up to this point is just null and void. Waisting 6 months of my life. Would I recommend you. At this point, that’s a big no! I’m very disappointed 😞 and frustrated and aggravated!


StarStarStarStarStar It was pleasant and know I was in great hands. ... —    (Patient since Thu Jan 30 00:00:00 MST 2020)

It was pleasant and know I was in great hands. Thank you for the tool and support.


StarStarStarStarStar Everyone was great. It was a smooth and easy C... —    (Patient since Thu Dec 10 00:00:00 MST 2020)

Everyone was great. It was a smooth and easy Class.


StarStarStarStarStar Great people offering a great survive. They mad... —    (Patient since Mon Sep 14 00:00:00 MDT 2020)

Great people offering a great survive. They made me feel important and were available to answer all my questions


StarStarStarStarStar Bariatric Solutions has the best, caring, and p... —    (Patient since Wed Oct 21 00:00:00 MDT 2020)

Bariatric Solutions has the best, caring, and professional people working in a health facility I have ever known. You guys are the best. you walked step by step over the medications that has to be taken and when they should be taken over and over until I got it. I love that. You guys even printed it out for me. Y'all were very thoroughal about the steps that you will be doing with the procedure. I was not in doubt about the place I choose to do my weight loss surgery. Bariatric Solutions really care about us.


StarStarStarStarStar It was smooth and had no problems —    (Patient since Thu Jun 04 00:00:00 MDT 2020)

It was smooth and had no problems


StarStarStarStarStar Everyone was very knowledgeable and had lots of... —    (Patient since Fri Jul 31 00:00:00 MDT 2020)

Everyone was very knowledgeable and had lots of information. Super clear on information on what to do and what was going to be happening.


StarStarStarStarStar Everyone was so very kind & informative! —    (Patient since Mon Dec 14 00:00:00 MST 2020)

Everyone was so very kind & informative!


StarStarStarStarStar Everyone that I spoke to was very friendly and ... —    (Patient since Mon Dec 14 00:00:00 MST 2020)

Everyone that I spoke to was very friendly and answered all the questions I had


StarStarStarStarStar Everyone I worked with was very helpful and ple... —    (Patient since Mon Oct 12 00:00:00 MDT 2020)

Everyone I worked with was very helpful and pleasant to speak with. The office runs very efficient! Thanks for the help this week.


StarStarStarStarStar Great experience! Couldn’t be happier!  —    (Patient since Mon Dec 07 00:00:00 MST 2020)

Great experience! Couldn’t be happier!


StarStarStarStarStar Everyone is so nice and friendly makes you feel... —    (Patient since Mon Jul 20 00:00:00 MDT 2020)

Everyone is so nice and friendly makes you feel like family


StarStarStarStarStar I have one problem, if ya'll knew my insurance ... —    (Patient since Tue Nov 24 00:00:00 MST 2020)

I have one problem, if ya'll knew my insurance was not going to work with your office, then I feel like you should have told me before running my debit card when I first arrived. I could have used that $75.00 at the next office where my insurance was accepted.


StarStarStarStarStar Extremely nice and supportive and ready to answ... —    (Patient since Wed May 27 00:00:00 MDT 2020)

Extremely nice and supportive and ready to answer any questions that I had regarding my upcoming surgery and the procedure I had completed that day. Very great staff and great bedside manner. Made me feel very comfortable and kept my nerves as ease. Thank you all!


StarStarStarStarStar Follow up band adjustment!  —    (Patient since Wed Apr 22 00:00:00 MDT 2020)

Absolutely love the crew in the mobile bus! They are awesome! They care, are compassionate, friendly and very personable! They offer helpful advice and answer any and all questions! Thanks for being a great support team!


StarStarStarStarStar The staff was great. They made sure I knew and ... —    (Patient since Fri Aug 21 00:00:00 MDT 2020)

The staff was great. They made sure I knew and understood what was going to take place every step of the way. I would recommend them to anyone who is wanting to do this


StarStarStarStarStar I loved the staff everyone was so very nice —    (Patient since Thu Sep 17 00:00:00 MDT 2020)

I loved the staff everyone was so very nice


StarStarStarStarStar Everybody is very polite  —    (Patient since Thu Oct 01 00:00:00 MDT 2020)

Everybody is very polite


StarStarStarStarStar I like the fact that they leave no stone unturn... —    (Patient since Thu Jul 16 00:00:00 MDT 2020)

I like the fact that they leave no stone unturned and every question is answered. Everyone is friendly and helpful.


StarStarStarStarStar Thank you! —    (Patient since Thu Feb 13 00:00:00 MST 2020)

I am very happy! I feel great! Thank you so much for coming all the way to Abilene for follow up appointments.


StarStarStarStarStar The staff in Decatur ..... —    (Patient since Tue Jan 07 00:00:00 MST 2020)

The staff in Decatur are always polite , helpful, and professional. I love My Bariatric Solutions.


StarStarStarStarStar Everyone was great, from the check in to the pa... —    (Patient since Thu Jun 25 00:00:00 MDT 2020)

Everyone was great, from the check in to the paper work and class to the hospital check in to the procedure and finishing up with clear instructions. Thanks to everyone there.


StarStarStarStarStar  —    (Patient since Fri Dec 13 00:00:00 MST 2019)

The staff at My Bariatric Solutions is very caring & want you to be successful in achieving your goals.


StarStarStarNo StarNo Star Having to come into the center to get a prescri... —    (Patient since Tue Mar 31 00:00:00 MDT 2020)

Having to come into the center to get a prescription refill everytime that it is needed is not necessary the phone message says to call pharmacy but yet it does not work that way.


StarStarStarStarStar Your staff was amazing! Although I had an issu... —    (Patient since Thu Sep 24 00:00:00 MDT 2020)

Your staff was amazing! Although I had an issue after surgery that Dr Smith had not ever encountered, he had utmost confidence that he would figure it out and I had that confidence too! On a side note, if anyone had lap band in past, might xray them or take precautions after surgery to keep from swallowing and spitting blood for a day before 2nd egd after surgery,


StarStarStarStarStar Very professional and by the book. Kind and can... —    (Patient since Mon Jun 22 00:00:00 MDT 2020)

Very professional and by the book. Kind and can answer your questions.


StarStarStarStarStar My Bariatric Solutions is a literal life saver.... —    (Patient since Wed Aug 05 00:00:00 MDT 2020)

My Bariatric Solutions is a literal life saver. They were cost effective, and even though there was a hiccup with a delay in surgery (not their fault at all) they went above and beyond to make everything right.


StarStarStarStarStar Wonderful experience  —    (Patient since Mon Sep 21 00:00:00 MDT 2020)

Megan was a breath of fresh air. Professional and to the point. Dr Smith very competent and a great surgeon


StarStarStarStarStar  —    (Patient since Thu Oct 08 00:00:00 MDT 2020)

Staff was friendly and answered all of my questions. Seemed very supportive and not judgemental. Can’t wait to have my procedure done!


StarStarStarStarStar Staff was efficient and professional, only prob... —    (Patient since Wed Jul 15 00:00:00 MDT 2020)

Staff was efficient and professional, only problem I had was blood draw was quite painful resulting in hematoma


StarStarStarStarStar  —    (Patient since Thu Oct 01 00:00:00 MDT 2020)

The staff where very nice and pleasant


StarStarStarStarStar Awesome group of people. —    (Patient since Thu Sep 03 00:00:00 MDT 2020)

Awesome group of people. Works like a well oiled machine. I wish I had any one of your staff on my staff when I was in the financial services business. Great doctor too. Very personable.


StarStarStarStarStar Everyone was great and answered all my question... —    (Patient since Wed Jul 08 00:00:00 MDT 2020)

Everyone was great and answered all my questions.


StarStarStarStarStar loved the staff —    (Patient since Mon Sep 28 00:00:00 MDT 2020)

I really like the process of meeting the entire team. Everyone was so pleasant and made me feel comfortable.


StarStarStarStarStar The entire journey has been perfect!! Everyone ... —    (Patient since Mon Mar 02 00:00:00 MST 2020)

The entire journey has been perfect!! Everyone has been incredibly kind, sweet and helpful. I'd recommend MBS to anyone!!


StarStarStarStarStar Wonderful staff —    (Patient since Thu Aug 13 00:00:00 MDT 2020)

Thursday and Friday during my pre-op visit and my surgery I felt like I was in very good hands. So I am thankful I chose your office to do my sleeve procedure. Thank you


StarStarStarStarStar My initial consult —    (Patient since Wed Sep 23 00:00:00 MDT 2020)

So far I've only had my initial consult and it wasnt what i expected honestly. Don't get me wrong, everyone was very nice and easy to speak with. However, when i left i felt like i had just ran a gauntlet. I spoke with 4 different people who all had information to share with me and give to me. In my mind for an initial consult i was just expecting more of 1 on 1 with dr to discuss expectations and options. It felt like we skipped that and went straight to a checklist of everything i have to do. Im still excited about moving forward and have no negative opinions at all. Just feel overwhelmed with it all right now.


StarStarStarNo StarNo Star I got there 5 minutes. Had to pay a 75 dollar c... —    (Patient since Thu Sep 17 00:00:00 MDT 2020)

I got there 5 minutes. Had to pay a 75 dollar copay, even thought I had already paid 50. Which I told for cancellation, which I find odd, since I reschedule my appointment? Waited in for 45 minuets for Dr, he basically talked with me 4 minutes. I was not happy with the way I serviced. Will not be moving forward with surgery with this organization. I will look at other alternatives.


StarStarStarStarStar Pleased with actions from start to finish. Each... —    (Patient since Mon Jan 20 00:00:00 MST 2020)

Pleased with actions from start to finish. Each time you were with someone they asked ' do you have any questions ' or ' do you need anything'


StarStarStarStarStar Actually I was pretty scared at first. I forgot... —    (Patient since Wed Sep 16 00:00:00 MDT 2020)

Actually I was pretty scared at first. I forgot to ask questions. But you all made me feel at ease. Thank you


StarStarStarStarStar Very organised and informative —    (Patient since Thu Feb 27 00:00:00 MST 2020)

Very organised and informative


StarStarStarStarStar Staff was great. They were very knowledgable a... —    (Patient since Mon Jul 27 00:00:00 MDT 2020)

Staff was great. They were very knowledgable and proficient.


StarStarStarStarStar I have nothing but great things to say about th... —    (Patient since Mon Jun 15 00:00:00 MDT 2020)

I have nothing but great things to say about the service I've received! Professional, friendly and caring.


StarStarStarStarStar exceptional Dr. and staff —    (Patient since Thu Jun 04 00:00:00 MDT 2020)

This experience has been great from the first consultation. The details , the friendly and consistent care has been top notch !


StarStarStarStarStar Ms Dyana Pruitt —    (Patient since Thu Sep 03 00:00:00 MDT 2020)

Great staff- very helpful- Dr.Heath Smith so nice and explained everything.


StarStarStarStarStar Ms Dyana Pruitt —    (Patient since Thu Sep 03 00:00:00 MDT 2020)

Great staff- very helpful- Dr.Heath Smith so nice and explained everything.


StarStarStarStarStar Everything was perfect! Kind helpful knowledgea... —    (Patient since Mon May 18 00:00:00 MDT 2020)

Everything was perfect! Kind helpful knowledgeable! Thank you


StarStarStarStarStar Always professional and caring. So glad I chos... —    (Patient since Thu Jul 23 00:00:00 MDT 2020)

Always professional and caring. So glad I chose My Bariatric Solutions.


StarStarStarStarStar Pretty sorry of them ! —    (Patient since Thu Aug 27 00:00:00 MDT 2020)

Stephen Simmons. 950 Morgan Dr. Burleson, Tx. 817-600-7098


StarStarStarStarStar I had the greatest experience when I met with m... —    (Patient since Wed Aug 19 00:00:00 MDT 2020)

I had the greatest experience when I met with my with everyone working here!! Everyone was extremely helpful, and supportive! I couldn't have chose a better place or team to work with in making this life altering decision!!! Thank you!!!!!


StarStarStarStarStar The staff at bariatric solutions were all very ... —    (Patient since Wed Jun 24 00:00:00 MDT 2020)

The staff at bariatric solutions were all very kind and helpful. One thing I will suggest is for someone from the office to call the day after surgery to check on the patients. But other than that, everyone was excellent!


StarStarStarStarStar Awesome Experience! —    (Patient since Thu Jul 09 00:00:00 MDT 2020)

Everyone was super nice and very professional. I felt safe, as I could tell I was in good hands. I would highly recommend My Bariatric Solutions to anyone seeking weight loss surgery.


StarStarStarStarStar All the staff was amazing , they were there eve... —    (Patient since Thu Jan 16 00:00:00 MST 2020)

All the staff was amazing , they were there every step of the way . I couldn’t imagine doing it without them there being so supportive . My nurse especially she took care of me like I was her own . That there meant everything to me . I appreciate everything they did to make things as smooth as possible . I can’t be more thankful ❤️


StarStarStarStarStar Everything was great! Survey went well and sta... —    (Patient since Mon Jun 22 00:00:00 MDT 2020)

Everything was great! Survey went well and staff was very knowledgeable and took good care of me!


StarStarStarStarStar The doctor and staff were very friendly and sup... —    (Patient since Thu Aug 06 00:00:00 MDT 2020)

The doctor and staff were very friendly and supportive. I felt very comfortable with them. My only negative would be the amount of wait time between seeing each specialist (nurse, Dr, nutrition, finance, etc.)


StarStarStarStarStar A pleasure being there very helpful staff —    (Patient since Fri May 29 00:00:00 MDT 2020)

A pleasure being there very helpful staff


StarStarStarStarStar Everything was awesome. Highly recommend. Dr.... —    (Patient since Fri Jun 19 00:00:00 MDT 2020)

Everything was awesome. Highly recommend. Dr. Islam and staff are fantastic.


StarStarStarStarStar Very poor no communication going forward on wha... —    (Patient since Tue Mar 31 00:00:00 MDT 2020)

Very poor no communication going forward on what to do also was told to call in prescription and it would be filled hasn't quite worked that way I was told since I was making my appts on my lunch hour I would be in and out I sat for over 15 to 20 mins past my appt there was not another person in the facility and the nurse was just talking and working on other stuff


StarStarStarStarStar I had a 100% positive experience with everyone.... —    (Patient since Mon Jun 29 00:00:00 MDT 2020)

I had a 100% positive experience with everyone. The entire staff is helpful and supportive. Dr. Islam is amazing!


StarStarStarStarStar Very thoughtful and warm and welcoming. Knowled... —    (Patient since Thu Jul 16 00:00:00 MDT 2020)

Very thoughtful and warm and welcoming. Knowledgeable and efficient. From front desk to exit very comfortable experience.


StarStarStarStarStar The office staff was amazing and so helpful. D... —    (Patient since Wed Jul 15 00:00:00 MDT 2020)

The office staff was amazing and so helpful. Dr Islam was 1 of the sweetest Doctors I have met in quite some time. So glad I choose them for my Bariatric needs.


StarStarStarStarNo Star Love the staff, so friendly and helpful. —    (Patient since Mon Jul 13 00:00:00 MDT 2020)

Love the staff, so friendly and helpful.


StarStarStarStarStar The staff are awesome, everyone has gone out o... —    (Patient since Thu May 28 00:00:00 MDT 2020)

The staff are awesome, everyone has gone out of their way to help me with any questions, they made the surgery more bearable and easy to follow instructions!


StarStarStarStarStar Everyone was very helpful and friendly. —    (Patient since Fri Feb 21 00:00:00 MST 2020)

Everyone was very helpful and friendly.


StarStarStarStarStar This is the place to go for bariatric surgery! —    (Patient since Thu Jan 09 00:00:00 MST 2020)

They are very organized. My pre-op visit, surgery, and post-op were well coordinated and without issues. Dr. Islam is compassionate, skillful, and thorough. My experience has been extremely positive.


StarStarStarStarStar Was a wonderful experience and the staff is gre... —    (Patient since Mon Jul 06 00:00:00 MDT 2020)

Was a wonderful experience and the staff is great. Being able to do my journey will be good with the wonderful people who work with My Bariatric Solutions.


StarStarStarStarStar Best staff! —    (Patient since Wed Mar 11 00:00:00 MDT 2020)

The my Bariatric solutions staff are so friendly and helpful. They go above and beyond to help you through this process! I would recommend again and again!


StarStarStarStarStar The staff in the Decatur office is extremely fr... —    (Patient since Thu Dec 12 00:00:00 MST 2019)

The staff in the Decatur office is extremely friendly, welcoming and accommodating! The receptionist is always friendly and smiling! The nurses, NP and exercise specialist are very helpful and nice! The dietitian has spoken to me and sent me a copy of a diet. There are things that don't work for everybody and I would like a diet that fits me because the same thing doesn't work for everybody. But she was very nice.


StarStarStarStarStar The whole process was smooth, I left veryknowl... —    (Patient since Wed Jun 03 00:00:00 MDT 2020)

The whole process was smooth, I left very knowledge with what do and how to take my medication and steps to take for my recovery. I am very happy with the hole process, I would definitely recommend it!


StarStarStarStarStar  —    (Patient since Thu Jun 18 00:00:00 MDT 2020)

Staff and everyone there were great. I was treated with kindness and dignity. I thank you all for what you did to help me along my journey. Deborah


StarStarStarStarStar  —    (Patient since Wed Dec 04 00:00:00 MST 2019)

Love the mobile bus that comes to Abilene. Makes it so much easier for me to see them. The staff are always friendly and will help you with what ever you need!!


StarStarStarStarStar My journey has begun —    (Patient since Thu Jan 09 00:00:00 MST 2020)

Doing this was not a spontanious decision, and even though I had done my research, I was still very nervious. When I went in for the scope so many that I talked with had had the surgery and talking to them, listening to their testimonies calmed me soon much! I was so very impressed by the fact that most of the staff at the hospital had also been patients for bariatric surgery. DR. ISLAM you and all of the staff are Awesome! Thank You, Thank you, Thank you!


StarStarStarStarStar warm and welcoming —    (Patient since Mon Mar 09 00:00:00 MDT 2020)

These ladies are the most warm and welcoming group! They make you feel very comfortable! I would recommend it anyone looking for Bariatric Surgery.


StarStarStarStarStar Great people so thankful they are helping meTh... —    (Patient since Thu Mar 12 00:00:00 MDT 2020)

Great people so thankful they are helping me Threw my journey .


StarStarStarStarStar Was my first visit to the traveling team, and t... —    (Patient since Tue May 26 00:00:00 MDT 2020)

Was my first visit to the traveling team, and they did not disappoint! I was sleeved by another surgeon about a year ago, and was not very happy with the followup care. These guys LISTENED to me, answered my questions, and I left feeling very positive and optimistic and confident that I have the tools and knowledge to live healthier and make better choices.


StarStarStarStarStar Phenomenal-Decatur —    (Patient since Thu Dec 05 00:00:00 MST 2019)

This was the first time I've gone to the Decatur office and the staff was so great! Everyone was so friendly and smiling, eager to help. All questions were answered and they made this whole process a breeze. I will definitely be recommending Bariatric Solutions to family and friends in need of help.


StarStarStarStarStar Excellent from A to Z —    (Patient since Mon May 11 00:00:00 MDT 2020)

So excited to begin this journey with My Bariatric Solutions. The staff is caring and so understanding to all of my questions. Dr. Smith is makes you feel so comfortable, like talking with a family member that it will all go great and truly takes the time to talk you thru the procedure that will be best for you. I highly recommend My Bariatric Solutions to everyone.


StarStarStarStarStar Getting VSG was the first surgery I've ever had... —    (Patient since Thu Feb 13 00:00:00 MST 2020)

Getting VSG was the first surgery I've ever had and the team was absolutely amazing to work with every step of the way! Dr Smith has incredible bedside manner and is easy to talk to.


StarStarStarStarStar  —    (Patient since Mon Jan 20 00:00:00 MST 2020)

All of the staff is extremely professional, but also very compassionate and kind. I'm very happy to have gone through My Bariatric Solutions for my sleeve surgery. Excited for my upcoming changes since surgery.


StarStarStarStarStar Great Experience!  —    (Patient since Thu Apr 16 00:00:00 MDT 2020)

Great experience. The staff was very nice, informative, and everyone was very professional making me feel welcome. All my questions and concerned were answered.


StarStarStarStarStar Friendly staff! —    (Patient since Fri Dec 20 00:00:00 MST 2019)

Every single person I’ve met with or spoken to on the phone, have been extremely helpful and courteous.


StarStarStarStarStar Everyone at Bariatric Solutions are very nice v... —    (Patient since Thu Dec 19 00:00:00 MST 2019)

Everyone at Bariatric Solutions are very nice very helpful


StarStarStarStarStar First visit —    (Patient since Wed Mar 25 00:00:00 MDT 2020)

I had my first visit and it was very good and I was very satisfied. Thank you so much.


StarStarStarStarStar The staff was really great! Very professional a... —    (Patient since Fri Mar 20 00:00:00 MDT 2020)

The staff was really great! Very professional and very helpful!


StarStarStarStarStar I loved everyone there. They put me at ease wit... —    (Patient since Thu Mar 12 00:00:00 MDT 2020)

I loved everyone there. They put me at ease with answering all our questions. Dr Islam was so kind and caring. Dietitian was so up lifting . Financial person gave us all the information we needed to know to get started


StarStarStarStarStar The staff has been amazing. Every time I call ,... —    (Patient since Tue Feb 25 00:00:00 MST 2020)

The staff has been amazing. Every time I call , which is often, they have answered all my questions. They have been very nice and kind.


StarStarStarStarStar Wonderful, Life Changing Experience  —    (Patient since Wed Jan 29 00:00:00 MST 2020)

The staff was delightful and Dr. Islam is wonderful! I definitely recommend Bariatric Solutions for anyone looking for that life changing experience.


StarStarStarStarStar This is an amazing place! My wife and I both di... —    (Patient since Fri Jan 24 00:00:00 MST 2020)

This is an amazing place! My wife and I both did our surgery through them prices are fair excellent service. Dr Islam is the best doctor. Thank you team


StarStarStarStarStar Always make sure I feel supported during my wei... —    (Patient since Tue Feb 11 00:00:00 MST 2020)

Always make sure I feel supported during my weight loss journey


StarStarStarStarStar First impression —    (Patient since Fri Mar 06 00:00:00 MST 2020)

Very impressed with staff. Very informative, courteous, and willing to help.


StarStarStarStarStar The dr and specialist were very personable n pr... —    (Patient since Thu Feb 27 00:00:00 MST 2020)

The dr and specialist were very personable n professional. I look forward to continuing my journey with them


StarStarStarStarStar Everybody was excellent! —    (Patient since Mon Feb 24 00:00:00 MST 2020)

Everybody was excellent! I look forward to conintuing care with MBS!


StarStarStarStarStar A CHANCE TO RESTART AT RETIREMENT AGE —    (Patient since Thu Feb 20 00:00:00 MST 2020)

I found your online service to be easy to navigate once I got my username and password established. I had to call back after being unable to gain access. When I called back very frustrated, the person on the line quickly helped me gain access by verifying my personal information. We quickly found the year of my birth date had been entered incorrect. Once that was corrected and I was given a new access code, it was simple to complete the process.


StarStarStarStarStar The staff at your Waco office was very friendly... —    (Patient since Thu Feb 20 00:00:00 MST 2020)

The staff at your Waco office was very friendly and thorough with their evaluation.


StarStarStarStarStar Good welcoming ladies and very understanding  —    (Patient since Wed Feb 19 00:00:00 MST 2020)

Good welcoming ladies and very understanding


StarStarStarStarStar Very prompt and friendly. Had appointment withi... —    (Patient since Thu Feb 13 00:00:00 MST 2020)

Very prompt and friendly. Had appointment within the same week of my call to inquire. Answered all my questions and walked me through the whole process. Excellent customer service.


StarStarStarStarStar Amazing staff! I felt comfortable the moment I ... —    (Patient since Fri Feb 14 00:00:00 MST 2020)

Amazing staff! I felt comfortable the moment I walked in the door.


StarStarStarStarStar Great Experience —    (Patient since Fri Feb 07 00:00:00 MST 2020)

The staff was very friendly and worked diligently to inform me of all my payment options. I was very please with my experience and look forward to having my surgery with MBS!


StarStarStarStarStar I love that I connect with your office through ... —    (Patient since Fri Jan 24 00:00:00 MST 2020)

I love that I connect with your office through the internet. It makes everything so much easier. I like that you send appointment reminders and other information through e-mail. I can’t always answer my phone but if you send an a-mail I can reply as soon as I am available. I like the fact that your office is keeping up with the latest way to communicate.


StarStarStarStarNo Star The doctor is amazing! You can tell she cares f... —    (Patient since Mon Dec 30 00:00:00 MST 2019)

The doctor is amazing! You can tell she cares for her patients. If I have to say anything bad, it would be the welcoming of the front desk. She was not very nice or cheerful. She was the complete opposite. Other than that, I enjoyed my visit and can't wait to start my journey with Dr. Islam.


StarStarStarStarStar Wow! I was blown away with the professionalism,... —    (Patient since Mon Jan 20 00:00:00 MST 2020)

Wow! I was blown away with the professionalism, friendliness and willingness to help with all the staff! They were very open to answering any and all of my questions and never made me feel stupid for asking! I would recommend anyone to go here! Can’t wait to continue with my progress with them!


StarStarStarStarStar Great visit. Good timing. —    (Patient since Mon Jan 20 00:00:00 MST 2020)

Great visit. Good timing.


StarStarStarStarStar I came to my Bariatric Solution Appointment 1/16/ —    (Patient since Thu Jan 16 00:00:00 MST 2020)

I came to my Bariatric Solution Appointment on Jan16,2020. I was nervous being it was my first visit there..the minute I walked thru the door I didn’t feel nervous.the people there are so welcoming..the staff is amazing..DR.SMITH is an amazing man, he explained the everything there was to explain.im so happy I found this group for my weight loss surgery and there after it..Again Thanks..


StarStarStarStarStar  —    (Patient since Thu Dec 12 00:00:00 MST 2019)

5 Star service and professionlism


StarStarStarStarStar Great visit —    (Patient since Thu Jan 09 00:00:00 MST 2020)

I was nervous when I went, but the staff .are me till not only comfortable but like a person. The DR., DR Islam, spent more than a few min. We talk about my life and what I want. Then she explained what would happen and wanted to make sure I understood because I would have to be serious e about this operation.It was going to change my life and DR Islam told me she would love to help. Me on this journey. Then I met with financial where I was told what my cost would be. Because it will be about 3 months before the procedure is done p!entry of time to get it together. I understood and knew what to expect when I left.


StarStarStarStarStar Everyone is so Awesome at this office!! from Dr... —    (Patient since Wed Jan 08 00:00:00 MST 2020)

Everyone is so Awesome at this office!! from Dr.Islam, to the PT, to the dietitian - they will answer all of your questions even the "dumb" ones. lol..


StarStarStarStarStar Everyone is very nice, thorough and professiona... —    (Patient since Wed Dec 11 00:00:00 MST 2019)

Everyone is very nice, thorough and professional.


StarStarStarStarStar Lots of information to go over and they make su... —    (Patient since Mon Dec 30 00:00:00 MST 2019)

Lots of information to go over and they make sure you have a good understanding and they are very patient with you. Great experience and recommend them Dr. Smith!


StarStarStarStarStar Think this is great way to do an interview for ... —    (Patient since Mon Dec 23 00:00:00 MST 2019)

Think this is great way to do an interview for first visit.


Reply

Janet, thank you so much for your kind words!

StarStarStarStarStar Excellent support and education —    (Patient since Mon Dec 16 00:00:00 MST 2019)

Excellent support and education


Reply

William, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar Didn't feel like I got the attention and the qu... —    (Patient since Wed Dec 11 00:00:00 MST 2019)

Didn't feel like I got the attention and the questions and answers I needed.


Reply

Susie, We are very sorry for any questions you feel like we didn't get answered for you. Please let us know if can do anything else to be of assistance!

StarStarStarStarStar Too Much Weight Loss / Eating Disorder —    (Patient since Wed Dec 18 00:00:00 MST 2019)

I appreciate the support and help I’m getting. I can’t find help so for from my other doctors.


Reply

Stephanie, Thank you for completing the survey! I'm glad we can be here for you!

StarStarStarStarStar The staff at My Bariatric Solutions are wonderf... —    (Patient since Tue Mar 10 00:00:00 MDT 2020)

The staff at My Bariatric Solutions are wonderful. I know that i couldn’t have done It with all of them.


Reply

Robin, Thank you for completing the survey! Glad we could be of help and answer any questions you had!

StarStarStarStarStar It was a great visit. I was very informed. That... —    (Patient since Wed Mar 31 00:00:00 MDT 2021)

It was a great visit. I was very informed. That you all for letting my husband set in and ask questions.


Reply

Tammy, Thank you for completing the survey!

StarStarStarStarStar I met with the surgeon and all her staff,everyo... —    (Patient since Wed Dec 04 00:00:00 MST 2019)

I met with the surgeon and all her staff,everyone was so nice and informative. Looking forward to getting this done...


Reply

Angula, Thank you for completing the survey!

StarStarStarStarStar Outstanding, what more can I say? Everyone at t... —    (Patient since Mon Jun 03 00:00:00 MDT 2019)

Outstanding, what more can I say? Everyone at the facility is 100% top notch!


Reply

Michelle, Thank you for completing the survey! We are so very happy to have been able to be able to answer all the questions you may have had!

StarStarStarStarStar  —    (Patient since Fri Feb 21 00:00:00 MST 2020)

I was nervous making the decision to have weight loss surgery but the staff at my Bariatric solutions made me feel great and like I could do anything I wanted. Everyone is very informative and patient and always there is you had questions or concerns.


Reply

Sara, thank you for your kind words. We will always be here for you!

StarStarStarStarStar Extremely Pleased —    (Patient since Tue Dec 17 00:00:00 MST 2019)

I was nervous about my first appointment. The staff was so friendly and made me feel at ease. They are very efficient and this process is moving along very quickly!


Reply

Charlotte, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar Outstanding practice! Very caring and excellent... —    (Patient since Thu Feb 06 00:00:00 MST 2020)

Outstanding practice! Very caring and excellent care!


Reply

John, Thank you for all you kinds words, and completing our survey!

StarStarStarStarStar All of the staff was extremely friendly and mad... —    (Patient since Mon Dec 20 00:00:00 MST 2021)

All of the staff was extremely friendly and made me feel comfortable. They answered questions that I had and were very knowledgeable.


Reply

Tiffany, Thank you for completing the survey! We are so very happy to have been able to be able to answer all the questions you may have had!

StarStarStarStarStar I appreciate greatly Dr Smith , Rachel and Wac... —    (Patient since Wed Dec 18 00:00:00 MST 2019)

I appreciate greatly Dr Smith , Rachel and Waco staff continuing to work with me. I can’t seem to get pass this weight problem. Especially Dr Smith.


Reply

Stephanie, Thank you for completing the survey!

StarStarStarStarStar Really enjoyed meeting Dr Smith. The whole team... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Really enjoyed meeting Dr Smith. The whole team was very informative and knowledgeable!!! I’m excited to go forward with my sleeve surgery.


Reply

Dana, Thank you for completing the survey! Also thank you for all your kind words.

StarStarStarStarStar My Future Self!  —    (Patient since Thu Oct 17 00:00:00 MDT 2019)

I really appreciated very much the opportunity to meet the staff at the Bariatric Solution office in Woodway, all of them made me feel welcome and important, I would really recommend it to my friends and family if possible. Thank you again!


Reply

Lira, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar Very user friendly and informative. —    (Patient since Fri Jul 27 00:00:00 MDT 2018)

Very user friendly and informative.


Reply

Toni, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar Great and friendly staff!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great and friendly staff!


Reply

Lisa, Thank you for completing the survey and for your kind words.

StarStarStarStarStar Pretty nice people and look forward to working ... —    (Patient since Wed Jan 22 00:00:00 MST 2020)

Pretty nice people and look forward to working with them on my weight management.


Reply

Christopher, Thank you or your kind words. We are excited to be apart of your journey.

StarStarStarStarStar The only appointment I've been to this far is m... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The only appointment I've been to this far is my consultation but I know I have made the right choice. Between the quick response for my insurance check to scheduling my appointment 2 days after initial contact to the ahead of time office appointment, I am so so pleased to have chosen this clinic. Every single person I came into contact with has been very welcoming and helpful. Dr Smith was absolutely wonderful. I can't wait to keep this journey going and start a new life


Reply

Talley, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar Everyone at My Bariatric Solutions was super ni... —    (Patient since Tue Feb 04 00:00:00 MST 2020)

Everyone at My Bariatric Solutions was super nice and friendly and professional. I had all my questions answered and felt very comfortable with the doctor and staff.


Reply

Tina, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar Was greeted upon arrival with the utmost curtes... —    (Patient since Thu Dec 19 00:00:00 MST 2019)

Was greeted upon arrival with the utmost curtesy as well as all the other staff. They listened to my concerns and treated me with respect.


Reply

Sandy, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar Very professional, kind, supportive, and inform... —    (Patient since Tue Feb 04 00:00:00 MST 2020)

Very professional, kind, supportive, and informative!


Reply

Katy, Thank you very much for you kinds words. We are here for you!!!

StarStarStarStarStar Everyoneis friendly, informative, excited for y... —    (Patient since Thu Sep 24 00:00:00 MDT 2020)

Everyone is friendly, informative, excited for you. I haven’t had one bad experience yet.


Reply

Kristen, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar I really liked how stress free the initial visi... —    (Patient since Mon Feb 03 00:00:00 MST 2020)

I really liked how stress free the initial visit was. I spent over a month prior to this visit worrying about what to expect about this visit. After meeting everyone and learning more about the procedure I was much more at ease. I was treated with total respect. They were very thorough and they were able to answer all my questions. I am excited about getting this procedure done and being able to be able to do things I've not been able to do for years.


Reply

Phillip, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar I would recommend using their faculty rather th... —    (Patient since Mon Dec 16 00:00:00 MST 2019)

I would recommend using their faculty rather then any other , they were attentive and I felt fluke they cared


Reply

Brian, Thank you very much for your kind words. We are here for any all needs in the future.

StarStarStarStarStar Everyone was very welcoming and informative. A... —    (Patient since Wed Dec 11 00:00:00 MST 2019)

Everyone was very welcoming and informative. All who I visited with were very friendly and understanding and made the visit nonstressful


Reply

Maria, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar My Bariatric Solution is A1. From the moment I ... —    (Patient since Wed Dec 18 00:00:00 MST 2019)

My Bariatric Solution is A1. From the moment I stepped into their office in April until the day I had the surgery, I felt like I was of family. They answered all my questions and explained what was going happen before, during and after surgery.


Reply

Beverly, We are so happy to be there for you for your entire journey and more!

StarStarStarStarStar They are very helpful and have helped me with m... —    (Patient since Tue Dec 10 00:00:00 MST 2019)

They are very helpful and have helped me with my journey.


Reply

Sara, Thank you for your kind words please let us know if there is anything else we can do for you in the future!

StarStarStarStarStar Amy M. —    (Patient since Fri Jan 31 00:00:00 MST 2020)

Friendly staff and awesome Doctor. Answered absolutely every question I had. So excited for this lifestyle change.


Reply

Amy, Thank you for completing the survey! We are so excited to be on this journey with you!

StarNo StarNo StarNo StarNo Star I had a HORRIBLE experience at this doctors off... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had a HORRIBLE experience at this doctors office. There were only 2 people in the whole office who were nice. The doctor did more of an interrogation than a consultation. I would NEVER EVER go back there or recommend their services to anyone.


Reply

Desirea, We are very sorry to hear this,

StarStarStarStarStar Friendly and informative staff!!! —    (Patient since Fri Dec 20 00:00:00 MST 2019)

I’ve worried over this decision to have this surgery for a few years due to bad experiences in past surgeries. Meeting with Dr. Smith and each member of this staff helped put my fears to rest.


Reply

Lindsey, Thank you for your kind words let us know if there is anything else we can be helpful with !

StarStarStarStarStar The entire staff at Bariatrc Solutions in Decat... —    (Patient since Thu Dec 12 00:00:00 MST 2019)

The entire staff at Bariatrc Solutions in Decatur is amazing. So glad I chose this location for my surgery.


Reply

Karen, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar  —    (Patient since Wed Dec 11 00:00:00 MST 2019)

I thought everybody at the office was very professional and helpful. My egd went as scheduled and the doctor and nurses were great medical professionals.


Reply

Tammy, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar Everyone was kind. The process was quick and e... —    (Patient since Fri Dec 20 00:00:00 MST 2019)

Everyone was kind. The process was quick and easy to understand.


Reply

Jason, we are so pleased we can be here to help or answer and question you may have!

StarStarStarStarStar I was very happy with the professionalism of th... —    (Patient since Wed Dec 04 00:00:00 MST 2019)

I was very happy with the professionalism of the staff and all the information they gave me to make an informed decision. THANK YOU


Reply

Daphane,Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar The staff was very friendly and helpful. Dr. Is... —    (Patient since Thu Jun 27 00:00:00 MDT 2019)

The staff was very friendly and helpful. Dr. Islam made me feel 100% confident leading up to the procedure.


Reply

Catherine, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar Everyone was amazing. So excited to start my jo... —    (Patient since Thu Sep 24 00:00:00 MDT 2020)

Everyone was amazing. So excited to start my journey with you all!


Reply

Kristen, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar So supportive.... —    (Patient since Fri Aug 28 00:00:00 MDT 2020)

After two years of being a patient, I’m still so happy with the care I receive from all the staff. From the front desk until the time I walk out, I’m cared for.


Reply

Tobi, we are so pleased we can be here to help or answer and question you may have!

StarStarStarStarStar Staff at the clinic & hospital were absolutely ... —    (Patient since Mon Feb 24 00:00:00 MST 2020)

Staff at the clinic & hospital were absolutely amazing.


Reply

Charyli, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar Very respectful atmosphere —    (Patient since Sat Jan 01 00:00:00 MST 1)

Awesome sauce very respectful and doesn't make you feel like a looser. Very friendly atmosphere until the shot in the ass that burns like the dickins lol!!!!


Reply

Tanya, Thank you for taking the time to complete the survey! Your kind words are appreciated!

StarStarStarStarStar Great staff with big smiles and knowledge of wh... —    (Patient since Thu Dec 12 00:00:00 MST 2019)

Great staff with big smiles and knowledge of what they're doing. Nice and clean office. Thank you all


Reply

Chris, Thank you for taking the time to complete the survey! Your kind words are appreciated!

StarStarStarStarStar Consultation with Dr. Smith on Bariatric surger... —    (Patient since Thu Mar 05 00:00:00 MST 2020)

Consultation with Dr. Smith on Bariatric surgery


Reply

Norma, Thank you so much for choosing our practice!

StarStarStarStarStar Enjoyed meeting the staff. Cant wait for my sur... —    (Patient since Fri Feb 15 00:00:00 MST 2019)

Enjoyed meeting the staff. Cant wait for my surgery!!


Reply

Angela, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar Everyone was friendly, professional and knowled... —    (Patient since Mon May 18 00:00:00 MDT 2020)

Everyone was friendly, professional and knowledgeable. All my concerns were addressed and my mind put at ease.


Reply

Georga, we are so pleased we could be here and put your mind to ease !

StarStarStarStarStar Excellent staff —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very professional, personalized but very comfortable. The information was easily understood.


Reply

Debra, we are so pleased we can be here to help or answer and question you may have!

StarStarStarStarStar The medical staff is excellent. —    (Patient since Mon Jul 01 00:00:00 MDT 2019)

The medical staff is excellent.


Reply

Linda, Thank you for taking the time to complete the survey! Your kind words are appreciated!

StarStarStarStarStar  —    (Patient since Fri Jan 24 00:00:00 MST 2020)

Excellent staff and doctors , highly recommend these gals and guys


Reply

Brian, thank you so much for your positive feedback and recommendation!

StarStarStarStarStar Awesome group of medical personnel! —    (Patient since Tue Jan 07 00:00:00 MST 2020)

Awesome group of medical personnel!


Reply

Danny! We appreciate you taking the time to complete the survey! Thank you for your kind words!

StarStarStarStarStar Excellent customer service, friendly staff, and... —    (Patient since Wed Jan 08 00:00:00 MST 2020)

Excellent customer service, friendly staff, and very informative.


Reply

Angelia, Thank you for taking the time to complete the survey! Your kind words are appreciated!

StarStarStarStarStar I am so happy with my decision to have the slee... —    (Patient since Fri May 03 00:00:00 MDT 2019)

I am so happy with my decision to have the sleeve. I have already seen so much improvement in myself and sleep. There are several things that have changed already.


Reply

Kerri, Thank you for completing the survey! We are so excited to be on this journey with you!

StarStarStarStarStar 1st surgery ever- scared but it went well  —    (Patient since Wed Dec 11 00:00:00 MST 2019)

Being that this was my first ever surgery, I was scared and crying but the team made sure I was good.


Reply

Priscilla, We appreciate you taking the time to complete the survey! We thank you for your kind words and are here to support you on your journey!

StarStarStarStarStar Thank you! —    (Patient since Tue Sep 14 00:00:00 MDT 2021)

So thankful for the surgery and all of the people at MBS for all of their help before, during, and after!


Reply

Katherine, We thank you for your kind words and are so excited to be on this journey with you!

StarStarStarStarNo Star the staff was friendly and answered all my ques... —    (Patient since Tue Dec 17 00:00:00 MST 2019)

the staff was friendly and answered all my questions


Reply

Wesley, We thank you for your kind words!

StarStarStarStarStar So far everything has been pleasant and easy. I... —    (Patient since Thu May 23 00:00:00 MDT 2019)

So far everything has been pleasant and easy. I feel better using My Bariatric Solutions, because I do not feel like I am being pitched a sale, just to get me to choose them.


Reply

Stacy, We thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar  —    (Patient since Tue May 19 00:00:00 MDT 2020)

Such an amazing group! Everyone is so helpful and encouraging!


Reply

Chelsi, We thank you for completing the survey! Your kind words are truly appreciated!

StarStarStarStarStar I really appreciate the fact the staff is consi... —    (Patient since Wed May 27 00:00:00 MDT 2020)

I really appreciate the fact the staff is considerate yet keeps your health as their top priority.


Reply

Shawna, Thank you for your kind words! We appreciate you taking the time to complete the survey!

StarStarStarStarStar Amazing staff! Very professional and takes the ... —    (Patient since Fri May 10 00:00:00 MDT 2019)

Amazing staff! Very professional and takes the time to explain and answer all questions til you feel comfortable with everything. Dr. Smith is great!


Reply

Kaci, We thank you for completing the survey! Your kind words are appreciated!

StarStarStarStarStar Excellent Care By Bariatric Waco  —    (Patient since Wed Dec 18 00:00:00 MST 2019)

I am seeing Bariatric every 3 months. Eating every 3 hours as my Dr Smith and staff try to help during from issues. Fainting,dizzy,continual weight lose and other issues. All have been very helpful. I am doing well now. Stephanie Burt


StarStarStarStarStar Very informative. Prepared me for my surgery.  —    (Patient since Tue Dec 03 00:00:00 MST 2019)

Very informative. Prepared me for my surgery.


Reply

Deanna, We appreciate you taking the time to complete the survey! Thank you for your kind words!

StarStarStarStarStar Start of my journey —    (Patient since Sat Jan 01 00:00:00 MST 1)

My first meeting with the team went very well! All my quetions were answered...I am looking forward to continue learning to imbrace my new life stye change and be a successful weight loss patient...Staff is great!


Reply

Sherri, We appreciate you taking the time to complete the survey! We thank you for your kind words!

StarStarStarStarStar Everyone has been so friendly and encouraging! ... —    (Patient since Mon Jan 07 00:00:00 MST 2019)

Everyone has been so friendly and encouraging!


Reply

Lisa, We thank and appreciate you!

StarStarStarStarStar You gouts were great! Very friendly, welcoming ... —    (Patient since Thu Apr 04 00:00:00 MDT 2019)

You gouts were great! Very friendly, welcoming and I didn’t feel judged. I have wanted to get into this kind of program for about 5 years now but haven’t had the guts to out of embarrassment, but I finally did it, and I’m glad I did! Thank you My Bariatri Solution Staff! I couldn’t do it without you!


Reply

Tara, We appreciate you taking the time to complete the survey! We thank you for your kind words and we are so excited to be on this journey with you!

StarStarStarStarStar Very professional and caring. —    (Patient since Thu Dec 13 00:00:00 MST 2018)

Very professional and caring.


Reply

Renee, We thank you for your kind words. We appreciate you!

StarStarStarStarStar Great staff —    (Patient since Wed May 27 00:00:00 MDT 2020)

The service is great. The staff is very prompt, friendly, and respectful.


Reply

Reta, We appreciate you taking the time to complete the survey! We thank you for your kind words!

StarStarStarStarStar I have only had great experiences —    (Patient since Mon Sep 10 00:00:00 MDT 2018)

I have only had great experiences


Reply

Tina, Thank you for your kind words!

StarStarStarStarStar Staff were amazing  —    (Patient since Thu Dec 13 00:00:00 MST 2018)

Staff were amazing and really made you feel comfortable preparing for this life changing choice My only recommendation is .. in the book it’s says “clear fluids on the day before surgery but those that needed the Scope were not suppose to have before it as well. I know we were all told somewhere but there is a lot of emphasis on the book so some people including myself just went by the book . Luckily I was able to move forward .


Reply

Timothy, We thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar We traveled 3 hrs for the consultation and the ... —    (Patient since Tue Dec 17 00:00:00 MST 2019)

We traveled 3 hrs for the consultation and the staff was amazing and so friendly.


Reply

Julie, We appreciate you taking the time for the survey! Thank you for your kind words!

StarStarStarStarStar I was very pleased with everything  —    (Patient since Wed Apr 15 00:00:00 MDT 2020)

I was very pleased with everything


Reply

Danny, Thank you for taking the time to complete the survey! We are excited about your journey!

StarStarStarStarStar Great —    (Patient since Wed Mar 18 00:00:00 MDT 2020)

Easy nice great to navigate easy to follow.


Reply

Trudy, Thank you! We appreciate you!

StarStarStarStarStar Very active and caring for the patients. They w... —    (Patient since Thu Apr 30 00:00:00 MDT 2020)

Very active and caring for the patients. They want you to have access to everything and be very well educated on this procedure.


Reply

Lela, Thank you for taking the time for the survey! Your kind words are truly appreciated!

StarStarStarStarStar Loved all staff very caring —    (Patient since Tue Feb 18 00:00:00 MST 2020)

Loved all staff very caring


Reply

Suretta, Thank you! We appreciate you!

StarStarStarStarStar Dr. Smith & his staff are wonderful! They answe... —    (Patient since Mon Jan 20 00:00:00 MST 2020)

Dr. Smith & his staff are wonderful! They answer all my questions (there are a lot) & are so supportive through my journey.


Reply

Alesha, Thank you for completing the survey! Your kind words are truly appreciated! We are super excited to be on this journey with you!

StarStarStarStarStar Everyone there is courteous and re —    (Patient since Tue Feb 25 00:00:00 MST 2020)

Everyone there is courteous and respectful


Reply

James, Thank you! We appreciate your kind words!

StarStarStarStarStar Every person I came in contact with was very kn... —    (Patient since Wed Feb 26 00:00:00 MST 2020)

Every person I came in contact with was very knowledgeable and willing to assist with my every need.


Reply

Lanesha, Thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar Staff was great and attemtive —    (Patient since Fri Jan 17 00:00:00 MST 2020)

Staff was great and attemtive


Reply

Marty, We thank you for your kind words!

StarStarStarStarStar Very friendly worked with Me on appointment sch... —    (Patient since Wed Oct 10 00:00:00 MDT 2018)

Very friendly worked with Me on appointment scheduling times stsurd late a couple times everyone had a,smile on their face (bret)


Reply

Bret, Thank you for you kind words and for taking the time to complete the survey!

StarStarStarStarStar Great service and friendly staff —    (Patient since Tue May 26 00:00:00 MDT 2020)

Great service and friendly staff


Reply

Ted, Thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar Office is run very efficiently. —    (Patient since Fri Apr 13 00:00:00 MDT 2018)

Office is run very efficiently.


Reply

Bill, Thank you for completing the survey! We appreciate your kind words!

StarStarStarStarStar I love coming to this location —    (Patient since Thu Jun 14 00:00:00 MDT 2018)

I love coming to this location


Reply

Atrailya, We thank you for taking the time to complete the survey. Your kind words are appreciated!!

StarStarStarStarStar The staff is always very friendly and knowledge... —    (Patient since Thu Feb 13 00:00:00 MST 2020)

The staff is always very friendly and knowledgeable!


Reply

Ashton, Thank you for taking the time to complete the survey! Your kind words are appreciated!

StarStarStarStarStar The people at the center are always friendly an... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The people at the center are always friendly and helpful. They offer insights and ways to make sure that you are able to succeed.


Reply

Kelley, We appreciate you taking the time to complete the survey. Thank you for your kind words!

StarStarStarStarStar Not for me —    (Patient since Sat Jan 01 00:00:00 MST 1)

Maybe it's just me but I would not do this surgery again...for myself...now I would and have recommended it to some friends but I shouldn't have done it...now the staff have been amazing so it's not that but I stay hungry but my stomach is full n one drink too many i lose everything n I hate throwing up all the time


StarStarStarStarStar Awesome Team! —    (Patient since Wed Mar 04 00:00:00 MST 2020)

When I first went to my appointment I was nervous but after starting with the receptionist I was impressed with how each member of the my bariatric solutions team member from receptionist through dietitian I was made more and more comfortable. I really appreciated the help I received and cant wait to see everyone at my next appointment.


Reply

Heather,Thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar The staff are a pleasure to work with; friendly... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff are a pleasure to work with; friendly and attentive to all my needs and questions!!


Reply

Thomas, We appreciate you taking the time to complete the survey! Thank you for your kind words!

StarStarStarStarStar Travelled all the way from Oregon.  —    (Patient since Fri Apr 27 00:00:00 MDT 2018)

I would highly recommend to anyone! It was a wonderful experience. Dr. Smith was excellent, all of the staff at MBS and hospital staff were encouraging, eager to help, and sincere. I highly recommend to everyone. It’s worth the trip.


Reply

Elizabeth, Thank you for taking the time to complete the survey! We appreciate your kind words! We are excited for your journey!

StarStarStarStarStar Staff —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was nice and professional


Reply

Velicia, Thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarNo StarNo StarNo StarNo Star Not impressed, I think this office is just look... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Not impressed, I think this office is just looking for the easy money. I don't think they really care about helping people. I understand that you cant help everyone but the least you could do is show some compassion, and leave no stone unturned so the patient feels like we did everything possible. My experience with this office is that since i did not fit into the easy money box, and could not afford the deductible they did not have time to talk to me. I have hit my deductible for the year, and if the surgery was completed this year it would only cost 2k out of my pocket. But since people assumed my insurance required 6 months of doctor monitored dieting and could not be completed till next year it would cost 7k out of my pocket. when I told the doctor if i could not get it done this year i would not be able to afford it she just kind of shrugged and said "Well.... then what are we going to do!". Then the finical advisor attitude was that of (if you cant afford it then get out of my office). this is not what she said but its how she acted. she really didn't offer any other solutions or compassion. Currently I am working with another office that has verified that my insurance does not require a doctor sign off on a diet for 6 months.


StarStarStarStarStar Staff was wonderful except for the receptionist... —    (Patient since Thu Nov 04 00:00:00 MDT 2010)

Staff was wonderful except for the receptionist didn’t acknowledge me when signing into the office.


StarStarStarStarStar Always very friendly and very welcoming!!!  —    (Patient since Fri Sep 21 00:00:00 MDT 2018)

Always very friendly and very welcoming!!! Never judgmental and always happy to answer any questions!


Reply

Christie, Thank you for completing the survey! We appreciate your kindness!

StarStarStarStarStar Dr. Smith and staff were so friendly and inform... —    (Patient since Mon Mar 27 00:00:00 MDT 2023)

Dr. Smith and staff were so friendly and informative. They instantly made me feel as if they truly care about their patients and providing quality care.


Reply

Penny, Thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar Always a pleasure —    (Patient since Thu Sep 13 00:00:00 MDT 2018)

Always a pleasure dealing with the staff at Bariatric Solutions, so helpful and supportive.


Reply

Michael, Thank you for completing the survey! We thank you for your kind words.

StarStarStarStarStar A wonderful experience —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was treated with respect and made feel very important. My questions were answered and the staff was very informative as I was seen by the surgeon, dietician, financial expert, and all the other staff. Thank you for the attention and empathy you showed me and the care that was given by everyone I saw.


Reply

Tammie, We thank you for completing the survey! Your kind words are very appreciated!

StarStarStarStarStar Warmth and Professionalism —    (Patient since Mon Feb 12 00:00:00 MST 2018)

My 6 month check-up went wonderfully. Now that I am down 68 pounds I feel so much better and almost all of my medical issues have resolved. When you come into the office everybody you encounter has a smile on their face and greets you with such warmth and professionalism. Dr. Heath Smith and his staff are truly wonderful people and they make the whole process and surgery go so smoothly.


Reply

Racheal, We thank you for taking the time to complete the survey! Your kind words are truly appreciated! We are super excited to be on this journey with you!

StarStarStarStarStar Very pleased with the care given before and aft... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very pleased with the care given before and after my surgery.


Reply

Jessica, Thank you for taking the time to complete the survey! We appreciate you!

StarStarStarStarStar I absolutely love the staff!! —    (Patient since Thu Jul 19 00:00:00 MDT 2018)

I absolutely love the staff!!


Reply

Devra, We appreciate you taking the time to complete the survey! Thank you for your kind words!

StarStarStarStarStar The staff is friendly and willing to help answe... —    (Patient since Mon Jun 25 00:00:00 MDT 2018)

The staff is friendly and willing to help answer any and all questions and put my mind at ease. Dr Smith has a very good bedside manner. He made me feel comfortable about my decision and quick to answer all of my questions.


Reply

Rosa, We thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar Everyone are great! Knowledgeable, supportive a... —    (Patient since Mon Jun 18 00:00:00 MDT 2018)

Everyone are great! Knowledgeable, supportive and really kind! I’m glad you guys will be the people taking this huge step with me! Thank you all so much!


Reply

Danielle, We appreciate you taking the time for the survey! Thank you for your kind words! We are excited to be on this journey with you!

StarStarStarStarStar Great help and very infirma —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great help and very informative


Reply

Thomas, Thank you for your kind words! We appreciate you!

StarStarStarStarStar  —    (Patient since Thu Jan 02 00:00:00 MST 2020)

These doctors are nice at this facility they explain everything that's going to happen to you during your surgery


Reply

Belinda, We thank you for your kind words! We appreciate your kindness!

StarStarStarStarStar Friendly and helpful —    (Patient since Thu Aug 16 00:00:00 MDT 2018)

The staff is always so very friendly either on the phone or in person. I don't mind calling or going online and chatting because they make it so simple.


Reply

Jennifer, We appreciate you taking the time to complete the survey! We thank you!

StarStarStarStarStar It was a pleasure to meet with all of you. Than... —    (Patient since Mon Dec 16 00:00:00 MST 2019)

It was a pleasure to meet with all of you. Thank you for your kindness and for helping me


Reply

Sandra, We thank you for your kind words! We appreciate you!

StarStarStarStarStar Excellent and professional staff.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent and professional staff.


Reply

Michael, We thank you for your kind words!!

StarStarStarStarStar Thank you for help in creating a very healthy me! —    (Patient since Thu Jun 22 00:00:00 MDT 2017)

As usually the staff is friendly! They are very efficient and supportive. I am always pleased and encouraged when I leave. Thank you for the helping me lose weight and become a healthy person again.


Reply

Connie, We appreciate your kind words! Thank you!

StarStarStarStarStar The staff is so amazing! I felt so comfortable ... —    (Patient since Mon Aug 09 00:00:00 MDT 2021)

The staff is so amazing! I felt so comfortable and at easy. The entire process has been painless!


Reply

Rayna, We appreciate your kind words! We thank you!

StarStarStarStarStar On my team —    (Patient since Thu Jun 28 00:00:00 MDT 2018)

I love your staff. They are friendly and helpful. You make me feel like you are in my team.


Reply

Cindy, Thank you! We will always be here for you!

StarStarStarStarStar Five Stars- No doubt!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Wonderful people! I couldn’t think of a better group to be taking this weight loss journey with! Each staff member I’ve associated with for over the past year, have gone above and beyond - from answering every question to working around my hectic schedule. You will not be disappointed!


Reply

Katelynn, We appreciate your kind words! We are so delighted to have been on this journey with you!

StarStarStarStarStar Always a wonderful experience at My Bariatric S... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always a wonderful experience at My Bariatric Solutions. Love the positive feedback and support.


Reply

Shelly, Thank you! We are so happy to be on this journey with you!

StarStarStarStarStar Very impressed with the simple and easy underst... —    (Patient since Wed Jul 25 00:00:00 MDT 2018)

Very impressed with the simple and easy understanding


Reply

Ricky, Thank you for your kindness! We appreciate you!

StarStarStarStarStar Excellent experience!! Everyone was friendly an... —    (Patient since Mon Jul 23 00:00:00 MDT 2018)

Excellent experience!! Everyone was friendly and welcoming. I would definitely refer people to the Fort Worth location. Really like the surgeon she was nice and took the time to explain things to me as well as the dietitian and the financial lady I will definitely be back and can’t wait!!


Reply

Melissa, We appreciate your kind words! We look forward to seeing you again!

StarStarStarStarStar My experience at this facility has been nothing... —    (Patient since Mon Feb 12 00:00:00 MST 2018)

My experience at this facility has been nothing but awesome!! Very friendly and helpful staff. Dr. Smith is wonderful.


Reply

Shelly! Thank you! Your kind words mean so much!

StarStarStarStarStar I like how they are into technology. —    (Patient since Mon Jan 15 00:00:00 MST 2018)

I like how they are into technology. Very pleasant to deal with the whole place is very nice to deal with. The doctor (Dr Smith) is just like talking to your neighbor. Very Pleased


Reply

Jimmy, Thank you for completing the survey! Your kind words are truly appreciated!

StarStarStarStarStar I am very pleased with the office & staff. I do... —    (Patient since Tue Jan 21 00:00:00 MST 2020)

I am very pleased with the office & staff. I don't regret choosing your office for this big step in my life. Keep up the good work


Reply

Sevlija, We appreciate you completing the survey! Your kind words are truly appreciated!

StarStarStarStarStar I absolutely cannot say enough about the staff ... —    (Patient since Thu Jul 19 00:00:00 MDT 2018)

I absolutely cannot say enough about the staff on the Lap Band Wagon!!! These individuals continually go above and beyond to take care of their patients!!


Reply

Devra, Thank you! Your kind words mean so much!

StarStarStarStarStar I love being able to go to the bus. Everyone is... —    (Patient since Wed Aug 12 00:00:00 MDT 2020)

I love being able to go to the bus. Everyone is nice and informative


Reply

Starr, We appreciate you taking the time for the survey! Thank you for your kind words!

StarStarStarStarStar Location is very convenient. Staff is efficient... —    (Patient since Mon Apr 27 00:00:00 MDT 2020)

Location is very convenient. Staff is efficient and friendly! Highly recommend!


Reply

Sheila, We thank you for your kind words!

StarStarStarStarStar Every time I have been to a appointment the sta... —    (Patient since Tue Jan 09 00:00:00 MST 2018)

Every time I have been to a appointment the staff has been great.


Reply

Olen, Thank you! We appreciate your kindness!

StarStarStarStarStar Amazing care!! —    (Patient since Sat Jan 01 00:00:00 MST 1)

From beginning to end, these people are with you 100%. They listen to what you say and most of them have already been through the process and have great advice. It's good to know that someone working with you knows how you feel because they've been there too.


Reply

Jamie, We thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar excellent visit, lifted my spirits to stay on t... —    (Patient since Sat Jan 01 00:00:00 MST 1)

excellent visit, lifted my spirits to stay on track.


Reply

Lori, We appreciate you taking the time for the survey! We thank you for your kind words!

StarStarStarStarStar Great understanding of online services —    (Patient since Mon Jul 16 00:00:00 MDT 2018)

Great understanding of online services


Reply

Christal, We thank you for completing the survey! We appreciate your kind words!

StarStarStarStarStar The procedure went well and the care at the hos... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The procedure went well and the care at the hospital was great. They don't let you get any sleep but I still came out with a good stay.


Reply

Teresa, We thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar I liked the Dr very much. The rest of the staff... —    (Patient since Thu Jul 12 00:00:00 MDT 2018)

I liked the Dr very much. The rest of the staff were...ok.


Reply

Steve, We thank you for taking the time to complete the survey! You kind words are appreciated!

StarStarStarStarStar I recommend your office to everyone I talk to. ... —    (Patient since Tue Jul 10 00:00:00 MDT 2018)

I recommend your office to everyone I talk to. I looked at other bariatric programs and was very disappointed with their initial visit (before I met with any doctors). Several were rude and demeaning. I think that since several of your staff have gone through the surgery themselves, your team is more compassionate and understanding as they have been in our situation and had the same experiences. Many of my friends and coworkers have gone to you as well... Everyone of has had wonderful results and think very highly of you.


Reply

Jennifer, We appreciate you taking the time to complete the survey. Your kind words mean so much! We thank you and will be here with you on your journey!

StarStarStarStarStar As always,I was met by a friendly /professional... —    (Patient since Sat Jan 01 00:00:00 MST 1)

As always,I was met by a friendly /professional staff and was treated that way as well.


Reply

Kathy, We thank you for taking the time for the survey! We appreciate your kind words.

StarStarStarStarStar Lapband removal  —    (Patient since Thu May 03 00:00:00 MDT 2018)

I knew the minute I met Dr.Smith that he would do my surgery. I needed to have my 8 year old lap band removed. He explained the procedure step by step and his reassurance to ALL of my questions gave me the confidence to move forward with this procedure.


Reply

Rene, We thank you for completing the survey! Your kind words are truly appreciated!

StarStarStarStarStar like the way they have different people come an... —    (Patient since Fri Mar 05 00:00:00 MST 2021)

like the way they have different people come and speak to you and let you know they are in it with you


Reply

Dawn, We appreciate you taking the time to complete the survey! Thank you for your kind words! We are excited to be on this journey with you!

StarStarStarStarStar I LOVE THIS PLACE, and the Dr is phenomenal. —    (Patient since Tue Dec 08 00:00:00 MST 2020)

Everything was a GREAT! I enjoyed my visit. I felt totally comfortable and confident.


Reply

Barbara, We thank you for completing the survey! Your kind words are truly appreciated!

StarStarStarStarStar My Bariatric Solutions staff are wonderful! —    (Patient since Thu Jun 21 00:00:00 MDT 2018)

I learned so much and got answers to all my questions! They made me feel at ease about the whole process. I love how they are with you through the whole process!


Reply

Annetta, We thank you for completing the survey! You kind words are truly appreciated!

StarStarStarStarStar Everyone was great and helpful. The staff was v... —    (Patient since Wed Dec 11 00:00:00 MST 2019)

Everyone was great and helpful. The staff was very knowledgeable and made me feel comfortable.


Reply

Bonnie, Thank you for you kind words! We appreciate you taking your time to complete the survey!

StarStarStarStarStar Sleeve —    (Patient since Sat Jan 01 00:00:00 MST 1)

Had a good experience. I am 3 days post op and have had no pain or nausea. has been a god experience this far.


Reply

Darren, Thank you for taking the time to complete the survey! So excited to be on this journey with you!

StarStarStarStarStar WAs very good staff was nice and very info —    (Patient since Tue Jun 16 00:00:00 MDT 2020)

WAs very good staff was nice and very informative


Reply

We thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar Nice appointment —    (Patient since Mon Jan 29 00:00:00 MST 2018)

I was a little discouraged when I went in but after talking to the nurse Practitioner I felt Much better. Friendly staff.


Reply

Connie, We thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar Great job! —    (Patient since Tue Mar 20 00:00:00 MDT 2018)

Everyone is always so positive and encouraging!


Reply

Mary, We appreciate you taking the time to complete the quiz! We thank you for your kind words!

StarStarStarStarStar Everything went great. I had my pre-op visit an... —    (Patient since Wed May 02 00:00:00 MDT 2018)

Everything went great. I had my pre-op visit and surgery on the same day. Everything was well organized and I had a great experience.


Reply

Kimberly, Thank you for taking the time to complete the survey. We appreciate your kind words!

StarStarStarStarStar Absolutely wonderful and knowledgeable. Doctor ... —    (Patient since Fri Jun 08 00:00:00 MDT 2018)

Absolutely wonderful and knowledgeable. Doctor was very kind and reassuring nursing staff very knowledgeable when asked any questions if I didn't know the answer they were very quick to find me the answer dietitian answered every single question I had and didn't push their products but showed me a range of products I could use overall a great experience.


Reply

Amanda, We appreciate you taking the time to complete the survey! We thank you for your kind words!

StarStarStarStarStar AMAZING  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Islam and her staff are simply Amazing! From the minute one walks in the front door for the first time to the day of your procedure to your follow up visits, these guys are awesome. Every single person in this office gives you undivided attention and answer all questions. During my hospital stay all I kept hearing were compliments of my Doctor. So glad I made the first step.


Reply

Sylvia, We appreciate you taking the time for the survey! Your kind words are truly appreciated! We are so excited that we get to be a part of you life changing journey!

StarStarStarStarStar Life changing!  —    (Patient since Mon Dec 09 00:00:00 MST 2019)

Best place ever! My life changed for the better forever! The nurse prac is always welcoming and is very down to earth! I would recommend this place to anyone! Thank you for my new life!


Reply

Sherrie, Thank you for taking the time to complete the survey! We appreciate your kind words and are so excited for your NEW LIFE!

StarStarStarStarStar I love My Bariatric Solutions!  —    (Patient since Fri Apr 06 00:00:00 MDT 2018)

I love My Bariatric Solutions! It was a total blessing that I went with them after searching the internet. From the first appointment for my consultation every single person that I met on my journey with them was so pleasant, caring, and accommodating. The front desk reception, nurses, both nutritionists, the stress test guys, the EGD technician, to the anesthesiologist, nurse anesthetists, nurses! Everyone! I have loved my process from start to finish. So blessed.


Reply

Morgan, We appreciate you taking the time to complete the survey! We thank you for your kind words and we thank you for allowing us to be a part of this life changing journey!

StarStarStarStarStar Fantastic group of people.  —    (Patient since Tue Dec 10 00:00:00 MST 2019)

Fantastic group of people.


Reply

Tina! Thank you for completing the survey! Your kind words are appreciated!

StarStarStarStarStar I love Bariatric Solutions ! My surgery was a s... —    (Patient since Tue Feb 27 00:00:00 MST 2018)

I love Bariatric Solutions ! My surgery was a success and every check- up wonderful ! The care and support I get from Bariatric Solutions can't be beat ! Everyone I have been in contact with is professional , caring and informative . I chose Bariatric Solutions because they truely are the BEST !


Reply

Cynthia! We thank you for completing the survey! We appreciate your kind words! You are the BEST!

StarStarStarStarStar They Put the "E" in Easy!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

All of the staff were both professional and friendly. They outlined every detail from step 1 to the day of surgery AND post operative care. Dr Islam was pleasant and informative. She was prepared to answer my questions ( although she addressed them without me having to ask) and I cannot wait to begin my journey! A process that I thought would be long and scary has turned out to be a great choice so far.


Reply

Lorraine, We thank you for taking the time to complete the survey! We appreciate your kind words and are so excited to be on this life changing journey with you!

StarStarStarStarStar 3 month follow up —    (Patient since Mon Feb 12 00:00:00 MST 2018)

I'm excited about my 3 month progress. I am 53 lbs down and counting. My activity level has increased and I'm now going to water calisthenics twice a week for 90 minutes. My knees are still an issue, but not like they were. MBS has helped me get my life back and that is wonderful for myself and my family. I love my MBS results so far!!!!


StarStarStarStarStar I always feel welcome and important to you on e... —    (Patient since Mon Jan 15 00:00:00 MST 2018)

I always feel welcome and important to you on every visit. Your staff goes above and beyond on customer service & I look forward to my visits instead of dreading them. The appointments are always timely and informative. Thanks for a great experience!


StarStarStarStarStar The staff was great. They were understanding a... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff was great. They were understanding and Mom judgemental.


StarStarStarStarStar Friendly staff always ready to answer any quest... —    (Patient since Mon Apr 13 00:00:00 MDT 2020)

Friendly staff always ready to answer any questions


Reply

Deanna, We appreciate you completing the survey! Thanks for your kind words!

StarStarStarStarStar As usual everyone was friendly , helpful and ge... —    (Patient since Wed Jan 29 00:00:00 MST 2020)

As usual everyone was friendly , helpful and genuinely concerned with my well-being.


Reply

Kevin, We thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar RN —    (Patient since Tue Jan 14 00:00:00 MST 2020)

Staff and physician are very knowledgeable and caring, really put you at ease


Reply

Teresa, Thank you for completing the survey! We appreciate your kind words.

StarStarStarStarStar The staff is always friendly and easy to talk t... —    (Patient since Thu Feb 08 00:00:00 MST 2018)

The staff is always friendly and easy to talk to. They are also very helpful and encouraging!


Reply

Lara, We appreciate you taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar Everyone was kind and helpful  —    (Patient since Thu May 10 00:00:00 MDT 2018)

Everyone was kind and helpful


Reply

Devin, We appreciate you taking the time to complete the survey! Thank you for your kind words!

StarStarStarStarStar I think this is what swayed me the most..I feel... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I think this is what swayed me the most..I feel more than a number


Reply

James, We thank you for taking the time to complete the survey! We appreciate you!

StarStarStarStarStar It was a very good experience...everyone was so... —    (Patient since Thu May 03 00:00:00 MDT 2018)

It was a very good experience...everyone was so nice and made me feel comfortable and explained everything so good.. I would recommend this staff and facility to anyone...thank y'all for answering my questions and for being so patient..very very very good service


Reply

Trevr, Thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar What wonderful people. Everyone is so nice. Eve... —    (Patient since Tue Jun 02 00:00:00 MDT 2020)

What wonderful people. Everyone is so nice. Every Single person at this office is happy to help you with anything and everything you need.


Reply

Vallarie, Thank you for completing the survey! We appreciate your kind words!

StarStarStarStarStar My NP Sharon was great. She was uplifting, info... —    (Patient since Tue Jan 09 00:00:00 MST 2018)

My NP Sharon was great. She was uplifting, informative, and I just really like her. The receptionist and the exercise physiologist we so sweet, and help with my vitamins and over all encouragement. It was a great visit.


Reply

Cinthia, We appreciate you taking the time to complete the survey! Thank you for your kind words!

StarStarStarStarStar Suggestions for future patients. —    (Patient since Mon Apr 16 00:00:00 MDT 2018)

Overall it was a great experience! I would suggest liquid hydrocodone for home use and an abdominal binder post surgery. Other than that the experience was great!


StarStarStarStarStar What an amazing experience!! —    (Patient since Fri Apr 20 00:00:00 MDT 2018)

What an amazing experience!! Thank you for answering all my questions and for your patience. Awesome facility with everything and everyone you need for this process under one roof. Everyone was professional but friendly too. I felt very at ease. Thank you for making this experience a positive one. I'm looking forward to my journey.


Reply

Julia, Thank you for completing the survey! We appreciate your kind words and are so excited to be on this journey with you!

StarStarStarStarStar The staff is wonderful and very friendly. They ... —    (Patient since Wed Oct 07 00:00:00 MDT 2020)

The staff is wonderful and very friendly. They are always there to help and answer questions.


Reply

Lindsay, We appreciate you taking the time to complete the survey! Thank you for your kind words.

StarStarStarStarStar So thankful for the wonderful staff. Great supp... —    (Patient since Thu Mar 11 00:00:00 MST 2021)

So thankful for the wonderful staff. Great support system and I highly recommend anyone looking for this surgery to use them.


Reply

Teresa, We appreciate you completing the survey! Your kind words mean so much!

StarStarStarStarStar Always a great experience —    (Patient since Tue Apr 10 00:00:00 MDT 2018)

Always a great experience


Reply

Kimberly, Thank you for completing the survey! We appreciate your kind words!

StarStarStarStarStar Every one was great! I felt comfortable with ea... —    (Patient since Fri Mar 23 00:00:00 MDT 2018)

Every one was great! I felt comfortable with each test that I went through.


Reply

Desiree, We thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar Everyone was very nice and professional! —    (Patient since Mon Mar 20 00:00:00 MDT 2017)

Everyone was very nice and professional!


Reply

Teresa, Thank you for taking the time to complete the survey! We appreciate your kindness!

StarStarStarStarStar Always super attentive and nice! —    (Patient since Thu Jan 11 00:00:00 MST 2018)

Always super attentive and nice!


Reply

Melissa, Thank you for your kind words! We appreciate you taking the time for the survey!

StarStarStarStarStar These are great people with the mobile unit, I ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

These are great people with the mobile unit, I would of never been able to do this if I had to go to another town. The


Reply

Samantha, We appreciate your kind words! Thank you!

StarStarStarStarStar Exceeded Expectations! —    (Patient since Mon Mar 19 00:00:00 MDT 2018)

Extremely impressed with high quality service and professionalism of all the staff..It's obvious they love their jobs!


Reply

Steve, We thank you for taking the time to complete the survey! Your kind words are truly appreciated! We do love what we do!!

StarStarStarStarStar Compassionate and always gree —    (Patient since Thu Mar 15 00:00:00 MDT 2018)

Compassionate and always greet you with a smile


Reply

Kari, Thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar Great team very impressed was very pleased  —    (Patient since Tue Mar 13 00:00:00 MDT 2018)

Great team very impressed was very pleased


Reply

Martin, Thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar Helpful, friendly knowledgeable staff —    (Patient since Mon Jan 29 00:00:00 MST 2018)

I love that every person in the office seems to be genuinely concerned about the welfare of each patient. The process provides Information overload, but they are patient and helpful.


Reply

Connie, We appreciate you taking the time to complete the survey! We thank you for your kind words and are always here to help you out!

StarStarStarStarStar Absolutely great visit. Everything was clearly ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Absolutely great visit. Everything was clearly explained. Super satisfied!


Reply

John, We appreciate you taking the time to complete the survey! We thank you for your kind words!

StarStarStarStarStar Great place! —    (Patient since Fri Aug 28 00:00:00 MDT 2020)

I appreciate how organized everything is. I can call in, and anyone that answers can help. I get reminders about appointments, and can reschedule with ease. Everyone in the office is very nice, and always willing to answer any questions.


Reply

Tobi, We thank you for completing the survey! We appreciate your kindness!

StarStarStarStarStar I have enjoyed my experience with My Bariatric ... —    (Patient since Thu Mar 01 00:00:00 MST 2018)

I have enjoyed my experience with My Bariatric Solutions.


Reply

JoAnna, We appreciate you completing the survey! We thank you for your kind words and have enjoyed you as well!

StarStarStarStarStar My bariatric was great. Staff was really helpfu... —    (Patient since Wed Jun 24 00:00:00 MDT 2020)

My bariatric was great. Staff was really helpful and nice. I got great service


Reply

Sharon, We thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar Y’all make it quick and easy. I’m thrilled with... —    (Patient since Wed Feb 14 00:00:00 MST 2018)

Y’all make it quick and easy. I’m thrilled with my care and my results!


Reply

Stacy, We appreciate you taking the time to complete the survey! Thank you for your kind words!

StarStarStarStarStar The staff is always friendly and encouraging.. ... —    (Patient since Wed Feb 14 00:00:00 MST 2018)

The staff is always friendly and encouraging.. could not ask for a better staff... I refer all my friends to them.


Reply

Christina, Thank you for completing the survey! We appreciate your kind words!

StarStarStarStarStar Good choice! —    (Patient since Fri Sep 23 00:00:00 MDT 2022)

My husband and I choose to go through Bariatric Solutions with Dr. Islam to do our procedures (sleeve). Both she and the staff have been a good fit for us, they are professional, informative about all aspects, and provide long term support after our procedures.


Reply

Whitney, We thank you for taking the time to complete the survey! We appreciate your kind words.

StarStarStarStarStar What a wonderful staff! Felt like I was already... —    (Patient since Sat Jan 01 00:00:00 MST 1)

What a wonderful staff! Felt like I was already part of a great family


Reply

Christopher, We appreciate you taking the time to complete the survey! We thank you for your kind words!

StarStarStarStarStar Very nice staff and clean and nice office —    (Patient since Fri Feb 09 00:00:00 MST 2018)

Very nice staff and clean and nice office


Reply

Jennifer, We thank you for taking the time to complete the survey! We appreciate your kindness!

StarStarStarStarStar I just love everyone there. They are very frien... —    (Patient since Thu Feb 08 00:00:00 MST 2018)

I just love everyone there. They are very friendly and so helpful.


Reply

Bonnie, We thank you for completing the survey! Your kind words mean so much!!

StarStarStarStarStar Best decision of my life —    (Patient since Fri Jan 31 00:00:00 MST 2020)

I was at first hesitant about the whole surgery concept but after discussing all the procedures with Dr Smith and all the staff I realized it’s worth continuing and I’m so happy I did it, I feel so awesome and better than I have in many years!


Reply

James, We appreciate you taking the time to complete the survey! We thank you for you kind words, and are so thrilled to be on this life changing journey with you!

StarStarStarStarStar I was very pleased withMy visit. Everything wa... —    (Patient since Wed Feb 07 00:00:00 MST 2018)

I was very pleased with My visit. Everything was explained so I could understand and the staff was all very nice


Reply

Sandra, We thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar Might take a little more time to explain what t... —    (Patient since Mon Feb 05 00:00:00 MST 2018)

Might take a little more time to explain what to do (diet wise) before the surgery. Very confused. Selection of vitamins is close to overwhelming. Staff is/was very friendly. Dr. Islam was outstanding, took lots of time answering questions and explaining procedure.


Reply

Reford, Thank you for completing the survey! We take your suggestions very seriously and will look to improve. We appreciate your kind words!

StarStarStarStarStar Staff —    (Patient since Sat Jan 01 00:00:00 MST 1)

All the staff were friendly and professional and Dr. Smith was very personable.


Reply

Velicia, We thank you for taking the time to complete the survey! Your kind words are appreciated!

StarStarStarStarStar No doubt I made the right choice... —    (Patient since Sat Jan 01 00:00:00 MST 1)

My Bariatric Solutions was the best choice I could have ever made! The support from all of the staff is amazing and makes this incredible life changing journey so much easier. I could never thank each of them enough for helping me to not only reach my goal, but go above and beyond to help me lose the weight AND become a healthier individual overall. It is SO great to feel like myself again! Thank you! Thank you! Thank you!


Reply

Katelynn, We appreciate you taking the time to complete the survey! We thank you for your kind words!! We are so excited to be on this life changing journey with you!

StarStarStarStarStar I was very pleased with my appointment. Everyon... —    (Patient since Fri Aug 18 00:00:00 MDT 2023)

I was very pleased with my appointment. Everyone was very kind and knowledgeable . Can’t wait to see everyone again when I have my surgery


Reply

Irma, We appreciate you taking the time to complete the survey!! Your kind words are truly appreciated, and we look forward to seeing you along your journey!

StarStarStarStarStar Staff were amazing great people and very fri —    (Patient since Tue Jan 23 00:00:00 MST 2018)

Staff were amazing great people and very friendly


Reply

Joan, We appreciate you taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar Healthy and Happy Journey —    (Patient since Mon Jan 15 00:00:00 MST 2018)

I am from Arkansas and was referred to My Bariatric Solutions by a family member. I have actually had appointments at both the Decatur location and the Fort Worth location. I have been provided with excellent care at both facilities. My surgery experience was fantastic with no complications. I love Dr. Islam and look forward to my follow ups! The seven hour trip is well worth it for the excellent care I receive. I am only one week post-op and can't wait to be a big LOSER!


Reply

Emma, We appreciate you taking the time to complete the survey! Thank you for your kind words! So excited to be on this journey with you!

StarStarStarStarStar I have had no problems. I read the excellent ma... —    (Patient since Thu Jan 16 00:00:00 MST 2020)

I have had no problems. I read the excellent materials frequently. I recommend MBS frequently.


Reply

Barbara, We thank you for taking the time to complete the survey! We appreciate your kindness!

StarStarStarStarStar Excellent experience. Left Dallas early due to ... —    (Patient since Tue Jan 16 00:00:00 MST 2018)

Excellent experience. Left Dallas early due to weather conditions, but got there still early, they immediately accommodated us even tho they a huge class there. They took us early and was extremely nice


Reply

Edward, We appreciate you taking time to complete the survey! We thank you for your kind words!

StarStarStarStarStar The doctor was amazing and very humble. —    (Patient since Fri Jan 12 00:00:00 MST 2018)

The doctor was amazing and very humble.


Reply

Erica, We appreciate you completing the survey! We thank you for your kind words!

StarStarStarStarStar Thoughly impressed with the entire staff —    (Patient since Fri Jan 12 00:00:00 MST 2018)

Thoughly impressed with the entire staff


Reply

David, Thank you for completing the survey! We appreciate your kind words!

StarStarStarStarStar I love the entire staff! Everyone is very profe... —    (Patient since Thu Dec 07 00:00:00 MST 2017)

I love the entire staff! Everyone is very professional and extremely friendly.


Reply

Rachel, We appreciate you taking the time to complete the survey! We thank you for your kind words!

StarStarStarStarStar Very helpful and friendly staff. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very helpful and friendly staff.


Reply

Michael, We appreciate your kind words! and thank you for completing the survey!

StarStarStarStarStar Great service, as always. MBS staff are always... —    (Patient since Tue Jan 09 00:00:00 MST 2018)

Great service, as always. MBS staff are always friendly and helpful - I really appreciate each of you!


Reply

Karen, We appreciate you completing the survey! Thank you for your kind words!

StarStarStarStarStar I was very impressed . —    (Patient since Mon Jan 29 00:00:00 MST 2018)

I was very impressed with the whole staff at Bariatric Solutions. Everyone was upbeat and pleasent.


Reply

William, Thank you for taking the time to complete the survey! We appreciate your kind words!!

StarStarStarStarStar Exciting and Terrifying ALL in ONE !!! —    (Patient since Mon Feb 12 00:00:00 MST 2018)

All of the Staff and the Surgeon, Dr. Heath Smith, are courteous and professional. I have worked with several of his previous patients and every one of them have had good things to say so I decided to go in for a consult. I have lost weight before on my own twice only to yo-yo back up in weight plus a few extra pounds each time. I recently found out that I need to have double knee replacements, but the specialist said I needed to loose a significant amount of weight first. I am hoping that having the sleeve done will help to keep my knees from getting any worse and maybe that I will not have to have both knees replaced yet. I'm terrified to go under the knife, but I am more excited about the new possibilities for my future and the LIFE that I have always wanted to lead.


Reply

Racheal, Thank you for completing the survey! We are so excited for your new journey and will be here to help you along the way!

StarStarStarStarStar Wonderful helpful and understanding staff! —    (Patient since Mon Sep 20 00:00:00 MDT 2021)

Wonderful helpful and understanding staff!


Reply

Cathy, Thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar Great team  —    (Patient since Thu Jun 14 00:00:00 MDT 2018)

I would come back to this location throughout my journey. I recommend this network to anyone


Reply

Atrailya, Thank you for completing the survey! We appreciate your kind words and will always be here to help you on your journey!

StarStarStarStarStar Uhhhhmazing :) —    (Patient since Fri Dec 13 00:00:00 MST 2019)

This entire staff... pre surgery and post op have been nothing short of amazing. They all work so hard to check in and up on you! I was so nervous my first appointment.. wondering if this was the right thing to do... the staff and Dr Stowers made me feel right at home. I’ve never felt pressured to do anything and they made that possible. Im now 3 months post op and feeling better than ever! I’ve lost 50 lbs and am still working towards that goal weight! The staff continues to check in and make sure diets, excersises, life is going well. Im so beyond blessed to have found this company. They are INCREDIBLE. Love the staff at My Bariatric Solutions! Keep up the amazing work ladies


Reply

Alyssa, We thank you for taking the time to complete the survey! Your kind words are so so appreciated!

StarStarStarStarStar Like a family! —    (Patient since Thu Apr 23 00:00:00 MDT 2020)

The professionalism of their employees is what sets them apart. Walking into My Bariatric Solutions is like walking into your own home. They are a like a family. They support you through every step of the weight loss journey.


Reply

Carrie, Thank you for taking the time to complete the survey! We appreciate your kind words and will be here for you throughout this journey!

StarStarStarStarStar Glad I Went Here —    (Patient since Tue Apr 03 00:00:00 MDT 2018)

I'm very happy with My Bariatric Solutions. I wish Dr Stowers had not left, he is a great surgeon.


Reply

James, We appreciate you taking the time to complete the survey! Thank you for your kind words!

StarStarStarStarStar The staff members are all very nice and helpful... —    (Patient since Wed Jul 11 00:00:00 MDT 2018)

The staff members are all very nice and helpful, I would recommend anyone to go here. I give you 5 Stars


Reply

Dawn, We thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar Coming on 3 years now all my follow up visits h... —    (Patient since Wed Mar 28 00:00:00 MDT 2018)

Coming on 3 years now all my follow up visits have been with your Mobil team. They are very professional, no nonsense, caring group! In my opinion... they are the best! And I appreciate each and every one of them. THANK YOU SO VERY MUCH!!


Reply

Elaine, We appreciate you taking the time to complete the survey! Your kind words are truly appreciated!

StarNo StarNo StarNo StarNo Star Refill —    (Patient since Thu Dec 15 00:00:00 MST 2011)

Not a good experience..(came in for a fill because I had a defill back in August). when she ask me where my port is located, I immediately felt unease because no one never ask me that question before, However when she stuck the needle in she wasn’t all the way in, she was a little off to side of the port where she had to move it around to get a little to the center. When she push the Syringe down with the CC some of the Saylin came out as she was pushing the Syringe. The end results I have no resistance so I probably got 1/2 cc verse 4 cc.. A wasted trip.


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

All office personnel were Super friendly. Very knowledgeable as well.


Reply

Sylvia, We thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar Love the MBS Mobile Unit Staff! —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff on the mobile unit couldn't be more amazing! As I just reached my 3-year mark, a few pounds have crept back on. Colleen and Alesha helped me tremendously, offering suggestions and providing encouragement to get me back on track!


Reply

Melissa, We thank you for taking the time to complete the survey! Happy 3 year anniversary and never hesitate to call us for your needs! Thanks again for your kind words!

StarStarStarStarStar Everything was fabulous!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything was fabulous!


Reply

Trisha, We thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar  —    (Patient since Fri Dec 01 00:00:00 MST 2017)

I was somewhat skeptical, and quite nervous, prior to my initial consultation. I was unsure of what to expect, and had a plethora of questions I hoped to have answered. Thanks to the kindness, efficiency, and thoroughness of the staff, all of my questions were addressed, my mind was put at ease, and I felt valued as a patient, which is not the norm at most doctor's offices these days. I am very thankful for the staff at the N. Tarrant Pkwy. office, and am excited about moving forward with a healthy life change.


Reply

Kristin, We thank you for taking the time to complete the survey! We appreciate your kind words and are so excited for your journey!

StarStarStarStarStar The staff is very caring and helpful. Would def... —    (Patient since Tue Mar 06 00:00:00 MST 2018)

The staff is very caring and helpful. Would definitely recommend to anyone thinking about bariatric surgery!


Reply

Kenzi, We appreciate you taking the time to complete the survey! Thank you for your kind words!

StarStarStarStarStar My first appointment at My Bariatric Solutions ... —    (Patient since Mon May 14 00:00:00 MDT 2018)

My first appointment at My Bariatric Solutions was great everyone was very nice and helpful to explain the entire process glad I chose them


Reply

Rebecca, We appreciate you taking the time to complete the survey! Thank you so much for your kind words!

StarStarStarStarStar As always, a very pleasant experience.  —    (Patient since Wed May 24 00:00:00 MDT 2017)

As always, a very pleasant experience.


Reply

Brande, Thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar Everyone is friendly and professional and made ... —    (Patient since Tue Apr 24 00:00:00 MDT 2018)

Everyone is friendly and professional and made me feel comfortable.


Reply

Suzan, We appreciate you taking the time to complete the survey! Thank you for your kind words!

StarStarStarStarStar Good follow up —    (Patient since Sat Jan 01 00:00:00 MST 1)

I hated to hear that Steven, FNP has left us, but getting to see Beryl, FNP was totally worth it.


Reply

Rodney, Thank you for taking the time to complete the survey! We will miss him as well, but will still focus on providing great follow-up experience!

StarStarStarStarStar Everything excellent and courteous! —    (Patient since Tue Feb 27 00:00:00 MST 2018)

Everything excellent and courteous!


Reply

Milton, Thank you for taking the time to complete the survey! Your kind words are surely appreciated!

StarStarStarStarStar I always get a quick response when I reach out ... —    (Patient since Tue May 29 00:00:00 MDT 2018)

I always get a quick response when I reach out for information, and usually can find answers to any question on the website. I love the monthly news letters and the information they give.


Reply

Brenda, We appreciate you taking the time to complete the survey! Thank you for your kind words!

StarStarStarStarStar Best Medical office!  —    (Patient since Thu Sep 07 00:00:00 MDT 2017)

Best medical office I have ever been to. Staff is very encouraging and motivating. I love how genuine they are and how they celebrate a healthy lifestyle.


Reply

Jamie, Thank you for taking the time to complete the survey! Your kind words are truly appreciated!! We will continue to celebrate with you every step of the way!!

StarStarStarStarStar Wonderful dr and staff —    (Patient since Thu Mar 22 00:00:00 MDT 2018)

The entire staff is so kind and thoughtful. I didn't feel rushed or like I was just another number. The staff knew I lived about 2 hours away and did everything they could to get all my tests and things taken care of in one visit. I'm very impressed with Dr stowers and his staff.


Reply

Jack, We appreciate you taking the time to complete the survey! Your kind words sure do mean so much to us! Thank you!

StarStarStarStarStar Catering staff —    (Patient since Wed Feb 07 00:00:00 MST 2018)

The staff are really helpful every time I call.


Reply

Gregory, We appreciate you taking the time to complete the survey! We thank you for your kind words!

StarStarStarStarStar Everybody was great and helpful!  —    (Patient since Tue Feb 04 00:00:00 MST 2020)

Everybody was great and helpful!


Reply

Jonathan, We thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar Had asked Dr Smith To talk brother. He did no... —    (Patient since Wed Dec 18 00:00:00 MST 2019)

Had asked Dr Smith To talk brother. He did not . He said he would .


Reply

Stephanie, We appreciate you taking the time to complete the survey! We have forwarded your concerns to the proper department. Thank you!

StarStarStarStarStar Best People! —    (Patient since Tue Mar 20 00:00:00 MDT 2018)

Working with everyone has been GREAT! Very kind, they also have high expectations!


Reply

Mary, We appreciate you taking the time to complete the survey! Thank you for your kind words!

StarStarStarStarStar  —    (Patient since Wed Feb 14 00:00:00 MST 2018)

Very efficient and knowledgeable staff. My whole experience with My Bariatric Solutions has been awesome.


Reply

Stacy, Thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar Awesome Experience —    (Patient since Tue Mar 20 00:00:00 MDT 2018)

The people that work in the office are pleasant and personable. Everyone treats you as if they have known you are part of the family. They are helpful and go the extra mile for you.


Reply

Shelly, We thank you for taking the time to complete the survey! We appreciate your kind words, and will always be here to help you along the way!!

StarStarStarStarStar I was very pleased with all. —    (Patient since Wed Feb 14 00:00:00 MST 2018)

I was very pleased with all.


Reply

Diana, We thank you for taking the time to complete the survey! We appreciate your kind words!!

StarStarStarStarStar My consultation went great! All the staff were ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

My consultation went great! All the staff were so kind & helpful. I can't wait to continue my new adventure with Dr. Arsalla & Staff!


Reply

Jennifer, Thank you for taking the time to complete the survey! We appreciate your kind words, and excited to be on this new adventure with you!!

StarStarStarStarStar my wait was short at the office. and the hospit... —    (Patient since Wed Feb 14 00:00:00 MST 2018)

my wait was short at the office. and the hospital was quick and so friendly. it was nice and made me less stresssed


Reply

Diane, We appreciate you taking the time to complete the survey! We thank you so much for your kind words!

StarStarStarStarStar Absolutely pleased with this office  —    (Patient since Tue Feb 06 00:00:00 MST 2018)

Absolutely pleased with this office


Reply

Brandi, We thank you for taking time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar I was very pleased with my visit.  —    (Patient since Fri Oct 20 00:00:00 MDT 2017)

I was very pleased with my visit. Everyone I spoke to was helpful and kind. I feel I will have a great support team after surgery and that is very reassuring to me. You all answered my questions to where I could understand them.


Reply

Sherrene, We thank you for taking the time to complete the survey! Your kind words are truly appreciated!!

StarStarStarStarStar Great staff all are very professional but at th... —    (Patient since Tue Jan 23 00:00:00 MST 2018)

Great staff all are very professional but at the same time very friendly and easy to talk to !!!!


Reply

Joan, Thank you for taking the time to complete the survey! We appreciate your kind words!!

StarStarStarStarStar I really like being able to access My Bariatric... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I really like being able to access My Bariatric Solutions online. I find helpful information and can complete paperwork online. That saves time


Reply

Janet, We appreciate you taking the time for the survey! We thank you for your kind words!

StarStarStarStarStar The bus —    (Patient since Wed Aug 12 00:00:00 MDT 2020)

I love the staff at the bus. Very friendly and informative. They care about you.


Reply

Starr, we appreciate you taking time for the survey! Your kind words are truly appreciated!

StarStarStarStarStar I am so happy for doing my homework and choosin... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I am so happy for doing my homework and choosing My Bariatric Solutions in Decatur, Texas. The entire process has been great! From the initial appointment thru the three month check-up the care as been exceptional. If you are thinking about weight loss surgery, do not wait any longer. Make your appointment today. You will not be disappointed!


Reply

Tamela, Thank you for taking the time to complete the survey! Your kind words are truly appreciated!!

StarStarStarStarStar Always a great experience —    (Patient since Tue Apr 10 00:00:00 MDT 2018)

Always a great experience


Reply

Kimberly, Thank you for taking the time to complete the survey! We appreciate your kind words!!

StarStarStarStarStar Extremely professional and helpful —    (Patient since Wed Oct 11 00:00:00 MDT 2017)

From the moment I walked into My Bariatric Solutions to the moment I left i found everyone to be kind, and professional. I came in from Abilene Texas and got a little lost and was about a half hour late and they worked things around and still got everything done.


Reply

Micki, We appreciate you taking the time to complete the survey! We thank you for your kind words!

StarStarStarStarStar LOVE the entire crew & process —    (Patient since Fri Dec 13 00:00:00 MST 2019)

From the ladies at the Fort Worth office, meeting the awesome Dr Stowers in Fort Worth, to meeting the ladies at the Decatur office, to my surgery(2 days ago) and the entire hospital staff! What an awesome experience. I was so so nervous until I actually booked an appointment and met with everyone. Seeing all the INCREDIBLE transition pictures of precious clients.... if that’s not an awesome piece of work right there I don’t know what is! I know I’ll get to be on that wall ONE day! I’m so pleased with everyone there and everyone involved. So far it’s day 3 post OP..... no I’m not pain free but I have a HUGE exciting change ahead of me and that’s my motivation. I have 0 heartburn now that Dr Wright repaired my hernia.... just so so excited. Make it through day 1(you don’t remember) , then push through day 2 which actually isn’t that hard, I stayed the night along with about 8 other patients. What an awesome site to see us all getting up and walking and pushing through! Every time you pass someone you get encouraging words. I loved my whole experience and i will for recommend this Company, Brand and team to EVERYONE!!!!


Reply

Alyssa, We thank you for taking the time to complete the survey! Your kind words are truly appreciated!! We are so excited to be on this journey with you!!

StarStarStarStarStar Love Dr. Stowers and his awesome team! —    (Patient since Wed Nov 15 00:00:00 MST 2017)

Love Dr. Stowers and his awesome team!


Reply

Robin, We thank you for taking the time to complete the survey! Your kind words are appreciated and WE love you too!!

StarStarStarStarStar I love the one on one support I receive. Know I... —    (Patient since Thu Mar 11 00:00:00 MST 2021)

I love the one on one support I receive. Know I can ask any questions and will receive knowledgeable answers.


Reply

Teresa, We thank you for taking the time to complete the survey! Your kind words are truly appreciated and know that we will always be here to help you on your journey!!

StarStarStarStarStar Excellent staff and I appreciate the mobile uni... —    (Patient since Tue Mar 31 00:00:00 MDT 2020)

Excellent staff and I appreciate the mobile unit!!


Reply

Angela, Thank you for completing the survey! Your kind words are truly appreciated!

StarStarStarStarStar Great service —    (Patient since Sat Jan 01 00:00:00 MST 1)

The building was clean and the nurses were wonderful. They explained everything they were doing and did it well.


Reply

Patricia, We appreciate you taking the time to complete the survey! We thank you for your kind words!!

StarStarStarStarStar I adore the My Bariatric team.  —    (Patient since Wed Dec 15 00:00:00 MST 2021)

I adore the My Bariatric team.


Reply

Kelly, We thank you for taking the time to complete the survey!! Your kind words are truly appreciated!!

StarStarStarStarStar Great Team —    (Patient since Wed Jul 08 00:00:00 MDT 2020)

Staff was great, friendly and supportive. Dr. Arsalla is simply the best


Reply

Lachelle, We appreciate you completing the survey! Your kind words are truly appreciated!

StarStarStarStarStar Absolutely impressed with the whole mobile unit... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Absolutely impressed with the whole mobile unit. My care was transferred from Arizona and all the staff especially Steven were wonderful. Great experience from a newbie.


Reply

Karen, Thank you for taking the time to complete the survey! We appreciate your kind words!! And WELCOME!

StarStarStarStarStar The staff is caring and informative. They carry... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff is caring and informative. They carry a variety of vitamins, protein shakes, etc, that can be purchased online, making the experience easy.


Reply

Arub, Thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar I've had nothing but a good experience with thi... —    (Patient since Thu Mar 08 00:00:00 MST 2018)

I've had nothing but a good experience with this company.


Reply

Christa, Thank you for completing the survey! Your kind words are truly appreciated!

StarStarStarStarStar EXCELENT!! I WAS IN TEARS, DISAPPOINTED IN MYS... —    (Patient since Sat Jan 01 00:00:00 MST 1)

EXCELENT!! I WAS IN TEARS, DISAPPOINTED IN MYSELF THINKING , IM FAILING AT THIS , THE STAFF WERE SO SUPPORTIVE AND UPLIFTING.. I LEFT FEELING I CAN DO THIS!!! VERY HAPPY WITH THE SERVICE AND EVEN THE CLERK THAT ADMIT YOU IN, WITH ME IN TEARS WAS VERY SUPER NICE!!


Reply

Lori, Thank you for taking the time to complete the survey! We are so excited for you journey!! Know that you will have our support along the way!! Thank your again for your kind words..

StarStarStarStarStar I have been very pleased with the kindness of t... —    (Patient since Tue Mar 20 00:00:00 MDT 2018)

I have been very pleased with the kindness of the employees I have encountered at My Bariatric.


Reply

Mary, We thank you for taking the time to complete the survey! Your kind words are appreciated!

StarStarStarStarStar I dont use the online website for anything othe... —    (Patient since Fri Mar 23 00:00:00 MDT 2018)

I dont use the online website for anything other than for the phone number


StarStarStarStarStar This was my first appt.. so I was a little worr... —    (Patient since Wed Feb 14 00:00:00 MST 2018)

This was my first appt.. so I was a little worried.. but the staff were very friendly and made me feel comfortable..


Reply

Christina, Thank you for taking the time to complete the survey! We appreciate your kind words!

StarStarStarStarStar Bariatric Solutions is awesome!  —    (Patient since Tue Oct 27 00:00:00 MDT 2020)

Bariatric Solutions is awesome! They are very thorough and provide a lot of support. They have a wonderful program that ensures followup and support. Most of their staff is amazing and I love the convenience of the mobile unit in Abilene. Steve and Colleen are amazing. I was also impressed with Beryl who provided a lot of support in the hospital after my surgery. She was very knowledgeable and supportive. The staff truly care about their patients.


Reply

Wendy, We appreciate you taking the time to complete the survey! Your kind words mean so much, THANK YOU!

StarStarStarStarStar Fantastic office. Moved through quickly. Doct... —    (Patient since Fri Oct 09 00:00:00 MDT 2020)

Fantastic office. Moved through quickly. Doctor took so much time to explain things to me and made sure all my questions were answered. Nurse was great. Financial lady was great and nutritionist was great. Very pleased!


Reply

Andrew, We appreciate you taking the time to complete our survey!. We thank you for your kind words!

StarStarStarStarStar It works, it is everything that it's advertised... —    (Patient since Tue Sep 28 00:00:00 MDT 2021)

It works, it is everything that it's advertised to be. Thank you Bariatic Solutions, you've changed my life.


Reply

James, We appreciate you taking the time to complete the survey! Your kind words are truly appreciated! Thank you!

StarStarStarStarStar 6 mo. Post-op —    (Patient since Tue Aug 22 00:00:00 MDT 2017)

Sharon is great and very informative. The receptionist lacked customer service skills but that has happened a couple of times during my visits. The first impression you get is so important and the receptionist should be as good as the other staff. Good personality should be a must for that position.


Reply

Carola, We thank you for taking the time to complete the survey! I will relay the message to our director in order for your experience with us to be pleasant.

StarStarStarStarStar Sarah, my nurse. Oh forgive me if that isn't he... —    (Patient since Fri Apr 13 00:00:00 MDT 2018)

Sarah, my nurse. Oh forgive me if that isn't her name!! SHE WAS AMAZING. Listened, informative. I like her a lot. I cannot wait to go through this with her along side.


Reply

Whitney, We appreciate you taking the time for the survey! We thank you for you kind words!

StarStarStarStarStar Everyone in this office is so kind and accomida... —    (Patient since Tue May 29 00:00:00 MDT 2018)

Everyone in this office is so kind and accommodating! They take time to listen and advise you on your concerns and questions.


Reply

Debrah, Thank you for taking the time for the survey! Your kind words are appreciated!

StarStarStarStarStar #1 surgeons and staff!! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Bariatric Solutions has the BEST surgeons and staff. I love that they are all very personable and they treat you like a person, not just a number. THANK YOU!!!! I have received my second wind in life and feel like i am living again!!! I could not have done it without you all!


Reply

Brenda, Thank you for taking the time to complete the quiz! Your kind words are truly appreciated!

StarStarStarStarStar A most incredible journey —    (Patient since Wed Apr 19 00:00:00 MDT 2017)

This has been a most rewarding experience for me. It let me reexamine a part of myself, it gave me my confidence back. There is nothing I can't achieve. With a lot of determination and a good support system behind me this will be a great success story. I thank each and everyone of you for making my journey so pleasant. Thank you all from the bottom of my heart.


Reply

Irene, We thank you for taking the time to complete the survey! Your kind words are so appreciated!! We will be here to see you along your journey!

StarStarStarStarStar Wonderful Office and Staff! —    (Patient since Wed Sep 01 00:00:00 MDT 2021)

Everyone has gone out of their way to make me comfortable. The nurses and Dr. Smith are all very attentive and responsive to any questions.


Reply

Angela, We thank you for completing the survey!! Your kind words are truly appreciated.

StarStarStarStarStar My Bariatric Solutions website is very accessi... —    (Patient since Wed Feb 14 00:00:00 MST 2018)

My Bariatric Solutions website is very accessible and simple to navigate.


Reply

Stacy, We thank your for taking the time to complete the survey! We appreciate your kind words.

StarStarStarStarStar 3 month post op and counting... —    (Patient since Fri May 29 00:00:00 MDT 2020)

This was my 3 month followup visit. I was a little nervous because this was my first visit with blood work done. I don't know how to express how happy I am with the service provided by everyone at My Bariatric Solutions. I am always treated like a person who matters. Everyone looks at me when talking to me. This simple act means the world to me because too many times in the past I have felt people are either looking through me or past me. NEVER in this office! My success and progress was celebrated and my opportunities were discussed. I truly feel I am and have been in the most capable hands in my gastric sleeve surgery journey!


Reply

Jennifer, Thank you for completing the survey! We appreciate your kind words, and always wish that your time with us is enjoyable!

StarStarStarStarStar Everyone was friendly and helpful. I will enjo... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was friendly and helpful. I will enjoy completing my journey with you.,


Reply

Patricia, Thank you for taking the time to complete the survey! We appreciate your kind words and are excited to be on this journey with you!

StarStarStarStarStar Wonderful experience —    (Patient since Sat Jan 01 00:00:00 MST 1)

Although I will be putting my surgery on hold due to financial reasons, the experience at my consultation was wonderful. Dr. Stowers explained his reason as to why a certain procedure would be best for me and so on. Charla was amazing at the front desk and even gave me the remote to the tv to help me control my kids, who had been stuck in a car for 3 hours while we were driving to Decatur. Rhonda explained everything financially to my husband and I and didn't seem to mind my grumpy toddler walking around her office messing with things. Rebecca explained the diet perfectly and showed me in the handbook where everything is. She even gave the grumpy toddler a pad and pen to draw on while we were talking. It was an overall wonderful experience.


Reply

Erin, Thank you for taking the time to complete the survey! We appreciate all your kind words.

StarStarStarStarStar Very pleasant and helpful —    (Patient since Wed Aug 02 00:00:00 MDT 2017)

Very pleasant and helpful


Reply

Nora, Thank you for taking the time to complete the survey. We appreciate your kind words.

StarStarStarStarNo Star The fax number that has been put on all the pap... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The fax number that has been put on all the paperwork is incorrect so everything that I've done has been faxed to the wrong place I guess. Which is a little concerning. I worked very hard to get all the tests done and gather all the necessary paperwork which is a little stressful known it hasn't gone to the right place due to to the wrong fax number


StarStarStarStarStar My first appointment to get my weight loss jour... —    (Patient since Thu Mar 08 00:00:00 MST 2018)

My first appointment to get my weight loss journey started was very informative & went by pretty quick. Everyone was nice, friendly and easy to talk to. I can't wait to get my surgery date set!


Reply

Darin, We appreciate your kind words! and we thank you for completing the survey!

StarStarStarStarStar The staff and doctors are awesome! —    (Patient since Wed Apr 09 00:00:00 MDT 2014)

The staff and doctors are awesome!


Reply

Vicki, Thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar Great staff! —    (Patient since Mon Jun 12 00:00:00 MDT 2017)

Great staff who truly care about the job they are doing and the people they are helping!


Reply

Ronna, We thank you for completing the survey! We appreciate all your kind words!

StarStarStarStarStar Bariatric Bus —    (Patient since Tue Jun 23 00:00:00 MDT 2020)

The people on the Bariatric Bus always provide exceptional service and are very courteous and professional!


Reply

DeWayne, We thank you for completing the survey! Your kind words are so appreciated.

StarStarStarStarStar  —    (Patient since Thu Apr 09 00:00:00 MDT 2020)

Everyone was very nice they made me feel like I was home 😁


Reply

Patsy, Thank you for taking the time to complete the survey! Your kind words a truly appreciated.

StarStarStarStarStar I recommend you to everyone I talk to which is ... —    (Patient since Tue Jul 10 00:00:00 MDT 2018)

I recommend you to everyone I talk to which is a lot. I belong to several facebook pages for wls and I talk about how wonderful your office is and everything that you offer


Reply

Jennifer, Thank you for completing the survey! We appreciate your kind words, and spreading the word.

StarStarStarStarStar I had a very pleasant appointment —    (Patient since Thu Jun 14 00:00:00 MDT 2018)

I had a very pleasant appointment


Reply

Atrailya, Thank you for taking the time to complete the survey! Your kind words are appreciated!

StarStarStarStarStar Everyone in the Decatur office is amazing.  —    (Patient since Wed Mar 07 00:00:00 MST 2018)

Everyone in the Decatur office is amazing. They were all very nice and helpful I never felt lost or left in the dark about the what was going on throughout the appointment. I am very pleased with everything so far in this new adventure.


Reply

Brittany, We thank you for completing the survey! We appreciate your kind words and are excited to help you on your journey!

StarStarStarStarStar Very kind and gave so much inf —    (Patient since Wed Apr 19 00:00:00 MDT 2017)

Very kind and gave so much information


Reply

Wendy, Thank you for completing the survey! We appreciate your kind words!

StarStarStarStarStar My Bariatric Solutions is friendly, professiona... —    (Patient since Tue Mar 27 00:00:00 MDT 2018)

My Bariatric Solutions is friendly, professional, caring, and helpful. You don't feel like a number or next person in mine, they help you understand what they can do for you and allow you to see your options and the benefits which come with those options. Friendliest staff I've ever encountered in a doctors office!


Reply

Justin, We thank you for completing the survey! Your kind words are truly appreciated.

StarStarStarStarStar The staff is amazing! They made the whole exper... —    (Patient since Tue Jan 16 00:00:00 MST 2018)

The staff is amazing! They made the whole experience comfortable and easy!


Reply

Ashlei, We thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar MBS is awesome! Everyone I've encountered has m... —    (Patient since Tue Jan 09 00:00:00 MST 2018)

MBS is awesome! Everyone I've encountered has made my experience a great one. Highly recommend this organization!


StarStarStarStarStar  —    (Patient since Wed Aug 12 00:00:00 MDT 2020)

Great staff, friendly ,and helpful


Reply

Starr, We thank you for completing the survey! Your kind words are appreciated!

StarStarStarStarStar Awesome first visit! —    (Patient since Wed Sep 01 00:00:00 MDT 2021)

My first consult was great! All the staff is so friendly. I saw Dr. Smith, and when I got emotional during my consult he came over to give me a hug. I can tell he's very compassionate and that makes me so happy. I'm excited to start this journey!


Reply

Angela, We thank you for taking the time for the survey! Your kind words are so appreciated! We are excited for your journey as well!

StarStarStarStarStar The entire team at My Bariatric Solutions are p... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The entire team at My Bariatric Solutions are phenomenal. All aspects of this adventure is well managed from the on-line video's, the handbook, scheduling of appointments, and the after surgery care. Dr. Stower's and his staff take the necessary time to explain everything you need to know without making you feel rushed or unimportant. I can not say enough about this team!


Reply

Tamela, Thank you for taking the time to complete the survey! We appreciate all your kind words and look forward to helping you along your way!

StarStarStarStarStar Quick visit with great staff! —    (Patient since Tue Apr 10 00:00:00 MDT 2018)

Quick visit with great staff!


Reply

Kimberly, Thank you for taking the time to complete the survey! We appreciate your kind words.

StarStarStarStarStar Had a great experience with all of the staff at... —    (Patient since Thu Mar 22 00:00:00 MDT 2018)

Had a great experience with all of the staff at My Bariatric Solutions. Staff is helpful, friendly and excited for their patients. Dr. Smith is very down to earth. You can tell he loves what he does and that's what made me so confident in my decision.


Reply

Rhonda, Thank you for taking the time to complete the survey! Your kind words are truly appreciated! We are so happy that you chose a healthier lifestyle, and know you will be successful!

StarStarStarStarStar So Happy —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have been so happy with my surgery decision and with the staff at Bariatric Solutions! It couldn't have been easier!


Reply

Paula, We thank you for taking the time to complete the survey! Your words are truly appreciated!

StarStarStarStarStar The Mobile Unit Bariatric Staff are AWESOME! —    (Patient since Tue Mar 31 00:00:00 MDT 2020)

The Mobile Unit Bariatric Staff are AWESOME!


Reply

Angela, We thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar Everyone has been very pleasant and helpful. Th... —    (Patient since Wed Mar 14 00:00:00 MDT 2018)

Everyone has been very pleasant and helpful. Thank you!!


Reply

Rubi, Thank you for taking the time to complete the survey! Your kind words are appreciated!

StarStarStarStarStar Absolutely trilled with Dr Stowers and staff. ... —    (Patient since Wed Nov 08 00:00:00 MST 2017)

Absolutely trilled with Dr Stowers and staff. No complications.


Reply

Metechia, We appreciate you taking the time to complete the survey! Your kind words truly mean so much!

StarStarStarStarStar Decatur location —    (Patient since Wed Jan 03 00:00:00 MST 2018)

The staff and medical staff I encountered in Decatur were amazingly supportive. From the consultation to now I have had good treatment. Even when I call back for support they are friendly and responsive. I received wonderful treatment and continue to be amazed at their hospitality.


Reply

Cynthia, We thank you for taking the time to complete the survey! Your kind words are truly appreciated!

StarStarStarStarStar Very professional - staff was kind and informat... —    (Patient since Mon Feb 12 00:00:00 MST 2018)

Very professional - staff was kind and informative.


StarStarStarStarStar Very friendly staff, helpful with any questions... —    (Patient since Wed Jul 11 00:00:00 MDT 2018)

Very friendly staff, helpful with any questions that you might have.


Reply

Dawn, We appreciate you taking the time to complete the survey! We thank you for your kind words!

StarStarStarStarStar love the set up, loved the staff!!! —    (Patient since Sat Jan 01 00:00:00 MST 1)

love the set up, loved the staff!!!


Reply

Lori, Thank you for taking the time to complete the survey! We truly appreciate your kind words.

StarStarStarStarStar Everyone was very nice, helpful and informative.  —    (Patient since Tue Apr 10 00:00:00 MDT 2018)

Everyone was very nice and helpful.


Reply

Katherine, We appreciate you taking time to complete the survey! Thank you for your kind words.

StarStarStarStarStar  —    (Patient since Tue Aug 11 00:00:00 MDT 2020)

On my 1st vst everyone was so nice


Reply

Darla, Thank you for taking your time to complete the survey! We appreciate your kind words!!

StarStarStarStarStar So far the support is okay. Most times, I have ... —    (Patient since Fri Mar 23 00:00:00 MDT 2018)

So far the support is okay. Most times, I have to call twice to get a response.


StarStarStarStarStar My first appointment was great and all the peop... —    (Patient since Fri Jun 16 00:00:00 MDT 2017)

My first appointment was great and all the people were very nice and my Dr.was great very warm and made me feel very comfortable


Reply

Annette, We appreciate you taking the time for the survey! Your kind works are appreciated!

StarStarStarStarStar So far, the staff of My Bariatric Solutions has... —    (Patient since Thu Jan 19 00:00:00 MST 2017)

So far, the staff of My Bariatric Solutions has been easy to work with and has been very informative.


Reply

Molly, Thank you for taking time to reply to survey! Your kind words are truly appreciated.!

StarStarStarStarStar My Bariatric Solutions is Amazing.  —    (Patient since Tue Sep 05 00:00:00 MDT 2017)

My Bariatric Solutions is Amazing. I go to the Ft Worth location and everyone there is polite and there to help any way they can. Dr. Stowers did an amazing job on my surgery and through the help at the Ft. Worth location I am down almost 70 lbs already and over half way to my goal. THANK YOU!!!!!


Reply

Cody, We thank you for taking the time our for the survey! We appreciate your kind words.

StarStarStarStarStar You all always make me feel very comfortable. E... —    (Patient since Sat Jan 01 00:00:00 MST 1)

You all always make me feel very comfortable. Everyone is very, very kind. I have no regrets making the drive from Wichita Falls!


Reply

Dana, We appreciate you taking time out for the quiz. Your kind words mean so much! Thank you!

StarStarStarStarStar The team at My Bariatric Solutions are great to... —    (Patient since Thu Jul 19 00:00:00 MDT 2018)

The team at My Bariatric Solutions are great to work with! They have the process down to a science, answer all of your questions, and are very friendly! I am glad that I chose My Bariatric Solutions for my weight loss surgery needs.


Reply

Karen, We appreciate you taking time out for the survey! Thank you for your kind words.

StarStarStarStarStar This was the easiest fills I have ever gonna.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

This was the easiest fills I have ever gonna.


Reply

Stephanie, Thank you for replying to the survey! Your kind words are appreciated.

StarStarStarStarStar So far I have really enjoyed my visits with the... —    (Patient since Thu Mar 08 00:00:00 MST 2018)

So far I have really enjoyed my visits with the staff at My Bariatric Solutions. I haven't had any issues. They are supportive and helpful.


Reply

Christa, Thank you for taking the time to reply to the survey! Your kind words mean so much!

StarStarStarStarStar Great support. Staff is always understanding a... —    (Patient since Fri Dec 07 00:00:00 MST 2018)

Great support. Staff is always understanding and willing to help


Reply

Melody, We appreciate you taking the time for the survey! Your kind words mean so much! Thanks!

StarStarStarStarStar The entire staff was friendly and very helpful!... —    (Patient since Thu Feb 13 00:00:00 MST 2020)

The entire staff was friendly and very helpful! Dr. Smith put my mind to ease about having surgery and now I can't wait to have it! So glad I used them for this journey :)


Reply

Ashton, Thank you for taking time for the survey! Your kind words are truly appreciated!

StarStarStarStarStar I was completely blown away with how down to ea... —    (Patient since Fri Mar 30 00:00:00 MDT 2018)

I was completely blown away with how down to earth, and friendly everyone was! I was so nervous to come in, but they immediately eased my fears, and made me feel like they truly cared. Im so thankful I was reffered to them!


Reply

Kristin, Thank you for taking the time for the survey! Your kind comments are truly appreciated!

StarStarStarStarStar Great Service —    (Patient since Wed May 23 00:00:00 MDT 2018)

Great staff and a Friendly environment would highly recommend Dr. Stowers and his crew at My Bariatric Solutions


Reply

Steven, We thank you for taking the time for the survey! Your kind words are truly appreciated!

StarStarStarStarStar The only thing that I do not like is a feel li... —    (Patient since Fri Apr 21 00:00:00 MDT 2017)

The only thing that I do not like is a feel like there is a long waiting period. Wish I could get thru faster.


Reply

Mary, We appreciate you taking the time for the survey! We understand that it can be irritating to have to wait for surgery, but just remember that you are heading in the right direction!

StarStarStarStarStar Would definitely recommend to anyone and everyo... —    (Patient since Wed May 24 00:00:00 MDT 2017)

Would definitely recommend to anyone and everyone I know looking into bariatric surgery! Staff very professional & very accommodating. So glad someone recommended this facility to me.


Reply

Lauren, We appreciate you taking the time for the survey! Thanks so much for the kind words!

StarStarStarStarStar Such a helpful, friendly staff. I never felt un... —    (Patient since Wed May 24 00:00:00 MDT 2017)

Such a helpful, friendly staff. I never felt uncomfortable. Thank you for making the experience so easy!!


Reply

Season, We appreciate you taking the time for the survey! Thank you for your kind words!

StarStarStarStarStar It was a comfortable visit. Everyone was polite... —    (Patient since Thu Feb 08 00:00:00 MST 2018)

It was a comfortable visit. Everyone was polite and respectful.


Reply

Dokagari, Thank you for taking the time to reply to the survey! Your kind words are appreciated!!

StarStarStarStarStar Being overweight is something that effects peop... —    (Patient since Wed Feb 07 00:00:00 MST 2018)

Being overweight is something that effects people in many ways. At times they are sad and embarrassed with themselves. Going out in public, visiting the doctor, undressing or just speaking to someone about being overweight causes anxiety. I know this personally because I feel it. Visiting Dr. Stowers office and meeting him and everyone involved in my consultation was a great experience. They all make you feel welcome, comfortable and important. There were no looks of disgust or discouraging words. Only polite, professional and encouraging words on surgery and weight loss. I would like to thank all of them for doing a great job.


Reply

Gary, We thank you for taking the time for the survey! We are super happy that we made you feel comfortable, and are here to help you in any way possible! Your kind words are truly appreciated!

StarStarStarStarStar EVERYONE WAS VERY KIND AND FRIENDLY!!! —    (Patient since Thu Oct 05 00:00:00 MDT 2017)

EVERYONE WAS VERY KIND AND FRIENDLY!!!


Reply

Candace, Thank you for taking the time to reply to the survey! Your kind words are truly appreciated!

StarStarStarStarStar I was feeling frustrated with my progress becau... —    (Patient since Tue Nov 17 00:00:00 MST 2020)

I was feeling frustrated with my progress because there has been a lot going on in my life & thought I had failed. However after my appointment I felt I had been successful a few pounds & inches had been lost. I was given some suggestions & told that considering everything I'd been going through I went forward not back. However I was further encouraged by being told sometimes I may take a step backwards but that happens. What's important is to continue forward again.


Reply

Francisca, Thank you for taking the time to reply to our survey! Life does take a toll on all of us, so we understand!! Keep pushing forward!! Your Rock!

StarStarStarStarStar Great staff all around! They are so helpful and... —    (Patient since Fri Aug 25 00:00:00 MDT 2017)

Great staff all around! They are so helpful and kind! Very helpful when trying to reach your goals and they really care! Would highly recommend


Reply

Katherine, We appreciate your kind words!! and thank you for taking the time for the survey!

StarStarStarStarStar Everyone in the office is totally awesome. They... —    (Patient since Wed Jun 02 00:00:00 MDT 2021)

Everyone in the office is totally awesome. They explain everything thoroughly and are there if you need to know anything. Very polite and nice


Reply

Cindy, we are pleased to hear that your experience went as planned! We commit to doing all we can to ensure this type of experience to all patients at all times. We look forward to going along side you every step of the way.

StarStarStarStarStar The staff at MBS is wonderful! —    (Patient since Wed May 22 00:00:00 MDT 2019)

The staff at MBS is wonderful! They are always super friendly and very helpful. It's as if I'm visiting family every time I go back for an appointment.


Reply

Jaclyn, it is an honor to have you as our patient. We know that you could choose any practice, but you chose ours, and we don't take that for granted. To us, our patients are a part of our family! Thank you for taking the time to share your kind words.

StarStarStarStarStar Wonderful customer service.  —    (Patient since Wed May 23 00:00:00 MDT 2018)

Wonderful customer service.


Reply

Thank you for taking the time to respond to our survey! We pride ourselves in providing the best customer possible, going above and beyond is our pleasure! Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar The staff is great!! I got lost getting to my a... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff is great!! I got lost getting to my apt, they not only stayed on the phone with me giving me directions but moved my apt back until I could get there.


Reply

Rita, We appreciate you taking the time for the survey! Your kind words are truly appreciated! Glad you made it!!

StarStarStarStarStar Everyone was nice and courteous and explained e... —    (Patient since Tue Mar 30 00:00:00 MDT 2010)

Everyone was nice and courteous and explained everything to where I understood.


Reply

Marsha, We appreciate your kind words!! and thank you for taking the time for the survey!

StarStarStarStarStar The office I went to was very help. They explai... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The office I went to was very help. They explained everything from diet to insurance and financing.


Reply

Anthony, We thank you for completing the survey! Your kind words are truly appreciated!!

StarStarStarStarStar The staff here are amazing. I knew right away I... —    (Patient since Thu Aug 16 00:00:00 MDT 2018)

The staff here are amazing. I knew right away I found a great team. Can't wait for the BIG step!


Reply

Jamie, Thank you for taking the time for they survey! We are so excited to be on this journey with you!! Your kind words are appreciated!

StarStarStarStarStar Excellent —    (Patient since Mon Jun 07 00:00:00 MDT 2021)

I have found the monthly meetings online to be very helpful to me. At my checkup everyone was helpful and answered my questions and told me how to improve getting in more protein in my meals.


Reply

Judy, We appreciate you taking the time for the survey! Your kind words are truly appreciated!

StarStarStarStarStar My life has changed forever!!! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Just went for my one year check up. Love the mobile unit. Very convenient and everyone is always so upbeat. My life has changed for the better and I could never have done it without this surgery or this great staff.


Reply

Janis, Thank you for taking the time for the survey! We appreciate your kind words!! We are so excited for you!

StarStarStarStarStar AWSOME team thank you for being so help —    (Patient since Wed Apr 19 00:00:00 MDT 2017)

AWSOME team thank you for being so helpful


Reply

Wendy, We appreciate you taking the time for the survey! Thank you for your kind words!! You Rock!

StarStarStarStarStar Staff was friendly and knowledgeable. Loved Dr... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff was friendly and knowledgeable. Loved Dr. Stowers bedside manner, obviously an expert in his field as well. Office run very well and entire experience was pleasant


Reply

Angie, We appreciate you taking the time to complete the survey! We thank you for your kind words.

StarStarStarStarStar  —    (Patient since Thu Jan 16 00:00:00 MST 2020)

Great staff. Lots of help and knowledgeable. Very prompt. This business has been very helpful in helping me achieve goals in this new journey. It does make a difference.


Reply

Barbara, We thank you for completing the survey! Your kind words are truly appreciated!! So excited to be on this journey with you!

StarStarStarStarStar Marcella Meeks —    (Patient since Wed Dec 08 00:00:00 MST 2021)

Everyone has been very helpful and helped to better understand what I'm getting ready to do. I know that it is a lifestyle change and I'm ready to be a healthier person with more energy to do the things I love to do. I appreciate everything everyone is doing to get me ready.


Reply

Marcella, We thank you for taking the time for the survey! Your kind words are truly appreciated! and we are so excited to be on this journey with you!

StarStarStarStarStar  —    (Patient since Wed Jun 07 00:00:00 MDT 2023)

Your on-line presence has been informative. I wish there were more before and after testimonials


Reply

Brandon, We appreciate you taking the time for the our survey! I have directed your wishes to the correct department.

StarStarStarStarStar Excellent staff and surgeon.  —    (Patient since Mon Oct 18 00:00:00 MDT 2021)

Excellent staff and surgeon.


Reply

Jamie, We appreciate you taking the time for the survey! Thank you for your kind words!!

StarStarStarStarStar I can't say enough good things about the staff ... —    (Patient since Mon Nov 21 00:00:00 MST 2016)

I can't say enough good things about the staff at My Bariatric Solutions!! From the initial visit to the 90 day post-operative follow up visit, there's been nothing but positive attitudes and support! I would recommend this clinic/staff a thousand times over.


Reply

Michelle, We appreciate you taking the time for the survey! Your kind words are truly appreciate, and we look forward to continuing on this journey with you!

StarStarStarStarStar The staff is so knowledgeable and friendly. Ha... —    (Patient since Thu Nov 10 00:00:00 MST 2016)

The staff is so knowledgeable and friendly. Having the bus come to ABILENE is the best convenience. So pleased that I picked My Bariatric Solutions.


Reply

Jennifer, Thank you for taking the time for the survey! We appreciate your kind words, and are please that you chose us as well!

StarStarStarStarStar L*O*V*E this office and all the people I've met... —    (Patient since Tue Jan 09 00:00:00 MST 2018)

L*O*V*E this office and all the people I've met there. Everyone is VERY helpful and I always feel supported and cheered on! THANK YOU!


Reply

Karen, Thank you for taking the time for the survey! Your kind words are appreciated!!

StarStarStarStarStar I especially appreciate having the mobile unit ... —    (Patient since Tue Mar 31 00:00:00 MDT 2020)

I especially appreciate having the mobile unit come to Abilene. This cuts my travel in half and it was a great 1st experience last week.


StarStarStarStarStar My Bariatric Solutions has been by my side thro... —    (Patient since Tue Apr 17 00:00:00 MDT 2018)

My Bariatric Solutions has been by my side throughout the entire process from getting my insurance to approve the surgery to answering every question I have. I've called in several times with questions and the staff is always friendly and knowledgeable with their information. I feel very confident with my decision to use My Bariatric Solutions for my surgery need.


StarStarStarStarStar Everyone was so nice. I look forward to this ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was so nice. I look forward to this journey with them.


StarStarStarStarStar Was a waste of my time. I got to office and fou... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Was a waste of my time. I got to office and found out that what I was planing on doing was not an option. Staff was vary rude. I would never offer for someone to visit the My Bariatric Solution. All the ads that I had seen and the reviews I have read did not show at the office I went to.


StarStarStarStarStar Everyone was great.  —    (Patient since Wed Apr 05 00:00:00 MDT 2017)

Everyone was great. Sarah came in and was the 1st person I saw and made a great impression and explained what was going to happen at my appointment. Then she did what she needed to do and as she was leaving let me know who would be coming in next. Each person I saw made a tremendous impact and was extremely helpful. I have another issue that has to be resolved before surgery but I plan on going back to this office for my surgery. Thank you to the whole team.


Reply

Pam, Thank you for taking the time for the survey! We are super excited for your journey and will be here every step of the way!

StarStarStarStarStar Dr. Islam and office staff. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Islam and staff always have me in and out of the office fast. There is no wait time. The staff in the Fort Worth office is very friendly and helpful and answer all emails, voicemail's, and question right away. Any questions I've had about my upcoming surgery has been answered to the fullest. I'm very happy with the service they provide.


Reply

Judy, Thank you for taking the time for the survey! We appreciate your kind words, and look forward to helping you on your journey!

StarStarStarStarStar Had my 3 year follow up and everyone at my visi... —    (Patient since Tue Jan 14 00:00:00 MST 2020)

Had my 3 year follow up and everyone at my visit was exceptional, so glad I chose MBS to take this life changing journey with!


Reply

Amanda, We appreciate you taking the time for the survey! Your kind words are truly appreciated!

StarStarStarStarStar Fantastic —    (Patient since Tue Apr 10 00:00:00 MDT 2018)

My experience with my Bariatric has been fantastic. They made sure I knew exactly what my responsibility was to have the easiest and safest experience with a gastric sleeve that was possible. Everyone from doctors, nurse practitioner, nutritionists; each and every person was there to answer questions and give me the personal care that made this pretty much 'cake'.


Reply

Karen, Thank you for taking the time to complete the survey! Your kind words are truly appreciated, and we are ecstatic to be on the journey with you!

StarStarStarStarStar This team has preformed flawlessly for me. All ... —    (Patient since Wed Apr 11 00:00:00 MDT 2018)

This team has preformed flawlessly for me. All questions that I had were answered and I was very well informed of the procedure.


Reply

David, We appreciate you taking the time to complete the survey.. We thank you for your kind words, and we are super excited to be on this journey with you!

StarStarStarStarStar I never would have thought it would be this easy —    (Patient since Wed Apr 18 00:00:00 MDT 2018)

This was so smooth. They prepared me for what would happen, made it so I had everything I needed ahead of time so there were no surprises. The entire center was supportive and open to any questions when I needed them answered. Dr. Stowers is amazing and he has the sleeve surgery down pat!


Reply

Tamara, Thank you for taking the time for the survey! We appreciate your kind words, and we look forward to helping you on your journey!

StarStarStarStarStar Best staff ever!! I love everyone here. Everyon... —    (Patient since Tue Jan 23 00:00:00 MST 2018)

Best staff ever!! I love everyone here. Everyone was so friendly and made me feel important.


Reply

Melissa, Thank you for taking the time for the survey! Your kind words are truly appreciated!!

StarStarStarStarStar 5 star! —    (Patient since Thu Sep 21 00:00:00 MDT 2017)

MBS has exceeded my expectations. Starting a life changing journey is always a bit scary but thanks to the informative and welcoming staff and physicians I feel I have received the absolute best care from the very beginning. Thank you for being a part of my journey!


Reply

Andrea, Thank you for taking the time for the survey!. We appreciate your kind words and are excited to be joining you on your journey!

StarStarStarStarStar I want to thank everyone for you friendliness a... —    (Patient since Wed Aug 12 00:00:00 MDT 2020)

I want to thank everyone for you friendliness and all the information I recieved


Reply

Starr, Thank you for taking time for the survey! We appreciate your kind words and will always be here to answer your questions.

StarStarStarStarStar Everyone, hospital nurses, doctors, etc where e... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone, hospital nurses, doctors, etc where extremely supportive and nice and professional. I was in a lot of pain right after surgery and the nurse in recovery was very nice and helpful. She kept reassuring me I was ok and tried to make me as comfortable as possible.


Reply

Diana, We appreciate you taking the time for the survey! Thank you for your kind words, and are so excited to be here with you on your journey!

StarStarStarStarStar Awesome place, great staff —    (Patient since Mon Aug 24 00:00:00 MDT 2020)

Awesome place, great staff


Reply

Brenda, We thank you for taking the time for the survey! Your kind words are truly appreciated!!

StarStarStarStarStar This place is awesome. Everyone is so friendly... —    (Patient since Wed Nov 08 00:00:00 MST 2017)

This place is awesome. Everyone is so friendly and helpful. Especially Dr. Stowers.


Reply

Laurie, We thank you for taking the time for the survey! Your kind words are truly appreciated, and will always be here to help!

StarStarStarStarStar 5 star excellent appointment. good knowledge an... —    (Patient since Fri Sep 14 00:00:00 MDT 2018)

5 star excellent appointment. good knowledge and advice. the whole staff went above and beyond to accommodate me.


Reply

Jason, We appreciate you taking the time for the survey! Your kind words mean so much, and we hope to always meet your expectations!

StarStarStarStarStar it's difficult for me to get the Fort Worth Off... —    (Patient since Fri Mar 23 00:00:00 MDT 2018)

it's difficult for me to get the Fort Worth Office let alone the Decatur one. I live in Far Southwest Fort Worth. It takes an hour to get anywhere North. I sure wish you have an office closer to downtown. I sure do appreciate your phone support for that reason. Especially during the first part of my transition.


Reply

Robin, thank you for taking the time for the survey! We hope to continue our growth to one day meet your request. Please always feel free to pick up the phone and call us for all your questions or concerns.

StarStarStarStarStar This office is fantastic all the way around. L... —    (Patient since Wed Nov 04 00:00:00 MST 2020)

This office is fantastic all the way around. Love the staff, nurses, and doctors.


Reply

Derbi, Thank you for taking the time for the survey! Your kind words are so thoughtful. Thanks again!

StarStarStarStarStar Friendly, Patient Doctor —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Smith was very friendly and took the time to explain the procedure.


Reply

Jason, We appreciate you taking the time for the survey! Your kind words mean so much!

StarStarStarStarStar My first appointment went great! The staff were... —    (Patient since Mon Mar 13 00:00:00 MDT 2017)

My first appointment went great! The staff were all friendly and willing to answer any questions. I'm super excited to take the next step on my weight loss journey.


Reply

Mary, Thank you for taking the time to reply to the survey! We appreciate your kind words, and are super excited to be on this journey with you!

StarStarStarStarStar Great staff and support before, during, and aft... —    (Patient since Thu Sep 13 00:00:00 MDT 2018)

Great staff and support before, during, and after my procedure. Thank you for all you have done. It has truly been life changing for the better!


Reply

Michael, We thank you for taking the time for the survey! Your kind words are appreciated. We are super excited to be on this journey with you!

StarStarStarStarStar Online presence is very easy to navigate with c... —    (Patient since Tue May 08 00:00:00 MDT 2018)

Online presence is very easy to navigate with clear instructions.


Reply

Debra, Thank you for taking the time for our survey! We appreciate you!

StarStarStarStarStar I have been treated with the utmost respect by ... —    (Patient since Thu Mar 11 00:00:00 MST 2021)

I have been treated with the utmost respect by everyone there. So pleased with everything. Packets and instructors make me feel well prepared.


Reply

Teresa, We thank you for taking the time for the survey! Your kind words mean so much!

StarStarStarStarStar Everyone was very friendly and willing to answe... —    (Patient since Thu Dec 07 00:00:00 MST 2017)

Everyone was very friendly and willing to answering all my questions. Staff was very knowledgeable. I am less nervous going forward with surgery.


Reply

Rachel, Thank you for taking the time for the survey! Your kind words are truly appreciated!! Please feel free to call us with any questions or concerns.

StarStarStarStarStar Everyone is wonderful and very caring!!! They a... —    (Patient since Fri Sep 21 00:00:00 MDT 2018)

Everyone is wonderful and very caring!!! They are very prompt and I have never had to wait past my appointment to be seen. Actually I normally get called back early. I feel very welcome when I come on for my checkups.


Reply

Christie, Thank you for taking the time for the survey! Your kind words are truly appreciated and we hope to continue to meet your expectations.

StarStarStarStarStar I am three days out from my surgery and I have ... —    (Patient since Tue Sep 08 00:00:00 MDT 2020)

I am three days out from my surgery and I have had a very good experience, so far. I really appreciate all of the details that you take care of for your patients, including lodging, written information, face to face consultations, and the staff at the hospital. The staff have been a great advertisement for you because many of them have had the surgery and only say good things about their experiences. They are open about it and I feel they are very sincere. I appreciated their kind words as I was nervous about what was going to happen. I still have many questions and I am remote in Waco, but it was great to meet another Wacoan, who will stay in touch with me through our journey. Thanks for a good beginning to the rest of my life!


Reply

Laura, Thank you for taking the time for the survery! Your kind words are truly appreciated and we are super excited to help you on your journey!

StarStarStarStarStar I love coming to my check ups , always so frien... —    (Patient since Wed Jul 01 00:00:00 MDT 2020)

I love coming to my check ups , always so friendly .


Reply

Crystal, We appreciate you taking the time to reply to the survey! Thank you for your kind words!

StarStarStarStarStar Great people!! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was extremely nice and helpful. I came here after the facility I went to closed. I got my band refilled and all is going great!!


Reply

Ellen, Thank you for replying to the survey! Your kind words are truly appreciated and it's great to hear your doing well!

StarStarStarStarStar Excellent Staff —    (Patient since Mon Feb 03 00:00:00 MST 2014)

As expected, the travel staff to Abilene was SUPERB!!! They are so helpful, kind, encouraging & professional. The convenience of being able to do follow up in Abilene is a HUGE plus for all of us west Texans.


Reply

Marilyn, We appreciate you taking the time to reply to the survey! Thank you for your kind words.

StarStarStarStarStar It's so great to feel good just 3 months after ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

It's so great to feel good just 3 months after surgery. The staff is always friendly. The printer was down and my beginning weight and measurements along with current ones were to be emailed to me. Still waiting on that, even though they said they did send it out.


Reply

Debby, Thank you for taking the time to reply to the survery! We appreciate your kind words! Apologies in regards to email not received. We have re-sent that.

StarStarStarStarStar The whole day was full of helpful, friendly and... —    (Patient since Wed Dec 14 00:00:00 MST 2016)

The whole day was full of helpful, friendly and encouraging people. I received great information and quality care.


Reply

Kelly, Thank you for taking the time to reply to survey! Your kind words are truly appreciated.

StarStarStarStarStar Excellent customer service from everyone  —    (Patient since Thu Jun 04 00:00:00 MDT 2020)

Excellent customer service from everyone


Reply

Trudy, We appreciate you taking the time for the survey! Thank you for your kind words.

StarStarStarStarStar Always a supportive positive time here, before ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always a supportive positive time here, before and after surgery.


Reply

Patty, We appreciate you taking the time to complete the surgey! Your kind words are surely appreciated.

StarStarStarStarStar I am very happy with the results of my surgery ... —    (Patient since Thu Jul 16 00:00:00 MDT 2015)

I am very happy with the results of my surgery and have been extremely pleased with everyone I have been in contact with at My Bariatric Solutions.


Reply

Nita, Thank you for taking the time to reply to the survey! Your kind words are appreciated! We look forward to helping you on your journey!

StarStarStarStarStar They were super helpful and friendly :) —    (Patient since Mon Nov 06 00:00:00 MST 2017)

They were super helpful and friendly :)


Reply

Elizabeth, Thank you for taking the time to reply to the survey! Your kind words are truly appreciated!

StarStarStarStarStar I found the online format to be pretty user fri... —    (Patient since Thu Feb 16 00:00:00 MST 2017)

I found the online format to be pretty user friendly.


Reply

Mark, Thank you for taking the time to reply to the survey! We truly appreciate your response.

StarStarStarStarStar The staff is very friendly and very efficient. ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff is very friendly and very efficient. They are personable and dont make you feel like you are just another customer.


Reply

Brenda, Thank you for taking the time to reply to the survey! Your kind words are surely appreciated. We look forward to helping you on your journey!

StarStarStarStarStar The whole experience was smoother than I was ex... —    (Patient since Tue Feb 20 00:00:00 MST 2018)

The whole experience was smoother than I was expecting. Everyone was very supportive and very informative about each step that was ahead of me.


Reply

Stacie, We appreciate you taking the time for the survey! We appreciate your kind words, and are here to help you along the way!

StarStarStarStarStar I'm so grateful for you guys...my visit was ver... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I'm so grateful for you guys...my visit was very thorough my Dr seems outstanding from the moment you walk in an out you feel cared for truly. I'm so excited about my surgery!


Reply

Delinda, Thank you for taking the time for the survey! We appreciate your kind words.

StarStarStarStarStar It's great knowing you are there every step of ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

It's great knowing you are there every step of the way. This is a big decision to make, and there are answers to any question I could possibly have.


Reply

Sandra, Thank you for taking the time for the survey! We are super excited for you, and are here to assist you on your journey!!

StarStarStarStarStar Thanks so much for your kind guidance and instr... —    (Patient since Wed Apr 20 00:00:00 MDT 2016)

Thanks so much for your kind guidance and instruction. I referred my friend Ashley Flanary she has an appt February 27. She will be thrilled!!


Reply

Leah, We thank you for taking the time for the survey! We truly appreciate your kind words, and look forward to your journey as well as your friends.

StarStarStarStarStar Tammie Belew  —    (Patient since Mon Jan 20 00:00:00 MST 2020)

I had a very exciting 3 month follow up after surgery with great results from weight lost along with inches lost!


Reply

Tammie, Thank you for taking the time for the survey. We are super excited to help you on your journey!

StarStarStarStarStar A friendly smile from a Family place. —    (Patient since Thu Feb 09 00:00:00 MST 2017)

I was greeted with a very warm smile, the consultation was very professional & understanding everything was explain clearly, so this I will call a friendly smile from a family place.


Reply

Antoine, We thank you for taking your time for the survey!! Your kind words are extremely appreciated!!

StarStarStarStarStar Loved my visit at MBS office today. Everyone wa... —    (Patient since Wed Feb 21 00:00:00 MST 2018)

Loved my visit at MBS office today. Everyone was extremely kind and professional from the start to finish. Dr Stowers was a bit under the weather , but still answered everything very well and never made me feel rushed. He made me feel very relaxed. My spouse was with me as well and if he had a question the Dr answered for him as well. This is a big step and I was feeling a little unsure and he put those fears to rest. I'm excited to get this show on the road and am presently in the preparation stage of watching my food intake and taking my vits. Thank you MBS Staff


Reply

Rachel, We thank you for taking the time for the survey!! And we truly truly appreciate the kind words! We look forward to help you on your journey!!

StarStarStarStarStar The best staff —    (Patient since Sat Jan 01 00:00:00 MST 1)

I look forward to every visit I have with them. The staff is very friendly and supportive. They always have encouraging words to say. Every question I ever have gets answered and it's always beneficial.


Reply

Maria, We thank you for taking the time for the survey!! And we truly appreciate you kindness!

StarStarStarStarStar Great staff! Friendly and happy to see you. —    (Patient since Wed Aug 01 00:00:00 MDT 2018)

Great staff! Friendly and happy to see you.


Reply

Hannah, We appreciate you taking the time for the survey!! Thank you for your kind words!!

StarStarStarStarStar The clinic was great.... Everyone there is very... —    (Patient since Wed Feb 08 00:00:00 MST 2017)

The clinic was great.... Everyone there is very helpful and respectful...


Reply

Lashunda, Thank you for taking the time for the survey!! We truly appreciate your kind words!!

StarStarStarStarStar I love the online services, reminders and every... —    (Patient since Thu Mar 01 00:00:00 MST 2018)

I love the online services, reminders and everything! I has been nice to get the reminders online through email since I am looking at it constantly!


Reply

Kimberly, We appreciated you taking the time for the survey! Thank you !

StarStarStarStarStar I could not have been happier with my office vi... —    (Patient since Tue Apr 11 00:00:00 MDT 2017)

I could not have been happier with my office visit. Everyone was very helpful and considerate. I am very glad I chose Dr, Stowers.


Reply

Linda, We appreciate you taking the time for the survey! Thank you for your kind words.

StarStarStarStarStar Exceptional practice!! —    (Patient since Fri Feb 03 00:00:00 MST 2017)

I recently had my consultation and what an amazing experience! From start to finish I was informed and prepared! The ladies who scheduled and verified my insurance were wonderful and patient as we had some problems getting my benefits from my insurance. They kept in contact with me and really tried to get all the Info they could. When I arrived at the Tarrant Pkwy office for my consultation I was a bit nervous. Everyone from check in, nursing, finance and the dietician was so caring and informative. Dr. Stowers was so kind and compassionate. He talked everything through with me and answered all my questions and even made my laugh! I'm very excited to move forward with the process soon and if you are at all looking for a practice and doctor who make you feel like your care is important and time is valuable to them, this is the place for you no question about it! Thank you for everything!


StarStarStarStarStar Thanks —    (Patient since Fri Sep 29 00:00:00 MDT 2017)

I got lost due to road construction and I called the office and someone there stayed on the phone with me until I found my way. I so appreciated that as I am unfamiliar with that area. The appointment went smoothly, everyone was pleasant and friendly. I would have preferred to have all the testing done at my appointment since it is such a long way from where I live but they were running late so I am going back again this Friday.


Reply

Marie, Thank you for taking the time for the survey! Your kind words are truly appreciated!!

StarStarStarStarStar Top notch!! —    (Patient since Wed May 02 00:00:00 MDT 2018)

The staff at My Bariatric Solutions is just top notch! We have been greeted by the friendliest and most helpful people during our journey. I cannot help but feel that these people have genuine care and compassion for their patients, and want the best for us.


Reply

Angela, Thank you for taking your time for the survey! You kind words are truly appreciated.

StarStarStarStarStar I was so pleasantly surprised and happy with th... —    (Patient since Thu Mar 11 00:00:00 MST 2021)

I was so pleasantly surprised and happy with the complete respect and courtesy with which I was shown. Everyone from the setup phone calls to the check in desk, Doctor, dietician and financial desk.


Reply

Teresa, We thank you for taking the time for the survey. Your kind words are surely appreciated!!

StarStarStarStarStar My overall visit was amazing, everyone was so p... —    (Patient since Mon Jan 23 00:00:00 MST 2017)

My overall visit was amazing, everyone was so positive and sweet. I know I have picked the right place, staff and doctor to handle all of my bariatric needs.


Reply

Summer, We appreciate you taking the time for the survey! We thank you for kind words.

StarStarStarStarStar  —    (Patient since Tue Apr 03 00:00:00 MDT 2018)

My experience with My Bariatric Solutions was outstanding. I was made to feel comfortable. Each contact with the various staff members was positive and professional.


Reply

Debbie, We appreciate you taking the time for the survey! We thank you for your kind words.

StarStarStarStarStar Satisfied customer!! —    (Patient since Wed May 03 00:00:00 MDT 2017)

I have been very pleased with the staff at the Decatur, TX Bariatic Solutions.


Reply

Cynthia, Thank you for taking the time to reply to our survey! We appreciate your kind words.

StarStarStarStarStar I am so pleased with the care I'm receiving. —    (Patient since Mon Dec 19 00:00:00 MST 2016)

I am so pleased with the care I'm receiving.


Reply

Dana, We appreciate you taking the time to reply to the survey. Thank you for your kinds and caring words.

StarStarStarStarStar Love MY Bariatric Solutions. Never felt better,... —    (Patient since Thu Sep 22 00:00:00 MDT 2011)

Love MY Bariatric Solutions. Never felt better, and the staff has made my journey so much better.


Reply

Criselda, Thank you for taking the time to reply to the survey. Your kind words are truly appreciated.

StarStarStarStarStar Impressed —    (Patient since Tue Aug 22 00:00:00 MDT 2017)

Went to first appointment and was very impressed with the staff. They all were pleasant and down to earth, which is a very big deal to me. I will be moving forward with my procedure.


Reply

Carola, Thank you for taking the time to reply to the survey! We appreciate your kind words and are excited for you journey!

StarStarStarStarStar The staff and Dr Stowers were amazing. I was ve... —    (Patient since Thu Jan 12 00:00:00 MST 2017)

The staff and Dr Stowers were amazing. I was very impressed


Reply

Connie, we appreciate you taking the time for the survey! We thank you and are grateful for you kinds words.

StarStarStarStarStar The staff here are extremely friendly and super... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff here are extremely friendly and super helpful.


Reply

Rebecca, Thank you for taking the time for our survey! Your kind words are truly appreciated!

StarStarStarStarStar The Bariatric Solutions team is an amazing grou... —    (Patient since Wed Jul 05 00:00:00 MDT 2017)

The Bariatric Solutions team is an amazing group. They take the time to answer questions and help with any concerns you may have. I know that if you ever decide to have surgery you would be in great hands with this amazing team. Best decision I've ever made. I thank God that I was lead to Bariatric Solutions!


Reply

Amanda, We thank you for taking the time to reply to our survey.. Your kind words are truly appreciated! This journey has been amazing!

StarStarStarStarStar Staff is very helpful and found me the answers ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff is very helpful and found me the answers I needed. Very encouraging and are always there to boost my spirits.


Reply

Katherine, Thank you for taking time to do the survey! We appreciate your kind words, and hope to continue to meet your expectations.

StarStarStarStarStar I cannot say enough good things about My Bariat... —    (Patient since Mon Sep 12 00:00:00 MDT 2016)

I cannot say enough good things about My Bariatric Solutions. They have gone above and beyond any doctor's office that I have ever been to. From seeing me late in the day because of my schedule, to checking in with my insurance company for my clearance, and all the politeness and professionalism from every person I have spoken with. This place is top notch!!!


Reply

Lisa, Thank you for taking the time to reply to survey! Your kind words are truly appreciated. We are super thrilled to help you on your journey!

StarStarStarStarStar The staff was very welcoming and professional —    (Patient since Tue Jan 07 00:00:00 MST 2020)

The staff was very welcoming and professional


Reply

Jane, Thank you for taking the time to reply to the survey, your kind words are truly appreciated.

StarStarStarStarStar Outstanding Customer Service —    (Patient since Tue Jun 23 00:00:00 MDT 2020)

The staff of My Bariatric Solutions is always courteous, professional and ready to assist any way possible. They all demonstrate they truly care about each patient. My 6 month follow up was great. They explained all the blood test results to me and ensured I didn't have any unanswered questions. They asked about my future plans and goals and offered ideas to assist me in achieving my goals.


Reply

DeWayne, Thank you for taking the time to reply to the survey! We appreciate you and the kind words. !!

StarStarStarStarStar My experience with My Bariatric Solutions —    (Patient since Wed Feb 12 00:00:00 MST 2020)

Every person involved with My Bariatric Solutions has been just wonderful to me. I've had 6 monthly appointments with Sharon McLemore. I learned a lot about myself during the 6 months my insurance required. Sharon was wonderful to meet with monthly. From checking in with Charla for my appointments, my vitals taken, and my dietitian Jordanne. All have been kind and wonderful to me. I can't wait for Dr. Stowers to "get this show on the road" hopefully in a month!


Reply

Karen, Thank you for taking the time the survey! Your kind words are truly appreciated..

StarStarStarStarStar Evetyone was friendly and awesome ...thank you!... —    (Patient since Tue Dec 04 00:00:00 MST 2018)

Evetyone was friendly and awesome ...thank you!!!


Reply

Monica, Thank you for taking the time for the survey! We appreciate your kind words!

StarStarStarStarStar Meet and consult —    (Patient since Wed Mar 21 00:00:00 MDT 2018)

I absolutely love everyone in this office. They were so kind and understanding. Dr Stowell has a great bedside manor and was even funny :) All my testing was setup and they had me going room to room and it was a flawless. I feel like I am in good hands for my procedure :)


Reply

Christina, We appreciate the you taking the time for the survey! Your kind words are truly appreciated, and are so excited about helping you on your journey!

StarStarStarStarStar I wouldn't go anywhere else. These folks have t... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I wouldn't go anywhere else. These folks have this whole process dialed in just right. I can honestly say that I'm half the man I was.


Reply

Danny, thank you for taking the time for the survey! Your kind words are truly appreciated!

StarStarStarStarStar Everyone was very friendly. It was nice to have... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was very friendly. It was nice to have one one what some each department, that your dealing with.


Reply

Leslie, Thank you for taking the time to answer our survey. We appreciate your kind words, and are excited about your journey.

StarStarStarStarStar I really like using the mobile app. I wish ther... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I really like using the mobile app. I wish there was an option for before and after pictures on the app.


Reply

Arub, Thank you for taking the time to reply to the survey. I have let the application developing team know of your wishes. Again, we appreciate you!

StarStarStarStarStar Awesome Awesome Awesome! Everyone was so knowle... —    (Patient since Wed Dec 14 00:00:00 MST 2016)

Awesome Awesome Awesome! Everyone was so knowledgeable, informed, encouraging and excited!


Reply

Kelly, Thank you for taking the time to reply to our survey. We are super excited to help you on your journey!!

StarStarStarStarStar Awesome place to be, everyone was very nice and... —    (Patient since Tue Jan 30 00:00:00 MST 2018)

Awesome place to be, everyone was very nice and helpful!


Reply

Anthony, We thank you for taking the time to reply to our survey. We appreciate your kind words, and look forward to helping you on your journey.

StarStarStarStarStar A wonderful staff. Answered questions and provi... —    (Patient since Fri Jun 16 00:00:00 MDT 2017)

A wonderful staff. Answered questions and provided the information that I needed to go forward in my quest for a healthier life. Extremely thorough.


Reply

Stacy, We thank you for taking the time for the survey. We appreciate your kind words, and are excited about your journey.

StarStarStarStarStar Thier patients matter —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff here is great. They answered all my questions. The doctor made a trip to see me right after an unexpected surgery came up - so i would not have to reschedule


Reply

Christine, thank you for taking the time to complete the survey!... Your kind words are truly appreciated. Thanks again!

StarStarStarStarStar Supportive atmosphere —    (Patient since Tue Apr 10 00:00:00 MDT 2018)

Everyone was very encouraging and warmly welcoming. The waiting time was almost none. I felt like the whole team was there to help and see that I am successful


Reply

Karen, We appreciate you taking the time to reply to our survey. We thank you for you kind words!! and super excited to help you on your journey.

StarStarStarStarStar If surgery is what you need to help you lose th... —    (Patient since Sat Jan 01 00:00:00 MST 1)

If surgery is what you need to help you lose the weight and help save your life Bariatric Solutions is great. My surgery date was 11/15/16. From the office staff to doctor and hospital staff this has been a very positive experience. The rest is up to me but I know I have wonderful support when I need it. Thank you Dr Smith and everyone with him for this chance.


Reply

Patty,Thank you for your kind words!! We are here to help you achieve your goals!!

StarStarStarStarStar The staff are amazing! They truly want you to s... —    (Patient since Wed May 31 00:00:00 MDT 2017)

The staff are amazing! They truly want you to succeed! You leave encouraged and ready to keep losing weight!


Reply

Taylor, We appreciate you taking the time for the survey!! We appreciate your kids words, and look forward to helping you reach your goals!

StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I love going to the mobile unit, everyone is so nice and helpful and they always have so much input in my journey.


Reply

Sherry, Thank you for taking the time for the survey! We appreciate your kind words!! We will continue to help you on your journey!

StarStarStarStarStar Absolutely a 5+ star rating! I have never re... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Absolutely a 5+ star rating! I have never received anything less than excellent service from the staff, regardless of which office I go to. I only have one regret and that is I should've had this done many years ago.


Reply

Constance, Thank you! We appreciate you taking the time for our survey! We are super excited to continue to help you on your journey!

StarStarStarStarStar Wonderful experience from beginning to end! Eve... —    (Patient since Tue Jul 25 00:00:00 MDT 2017)

Wonderful experience from beginning to end! Everyone very helpful, thanks again for helping me every step of the way!


Reply

Carolina, We appreciate you taking the time for the survey. Thank you for the kind words, and we will continue to help you on your journey!

StarStarStarStarStar  —    (Patient since Mon Apr 18 00:00:00 MDT 2016)

Very nice staff they go over everything very thorough encourage you all the way


Reply

Myra, thank you for taking the time to respond to our survey. Our goal is to provide excellent patient care with each stage of our process. We are glad your experience was a great one.

StarStarStarStarStar Patient Portal is Great! —    (Patient since Fri Jan 19 00:00:00 MST 2018)

Very easy to navigate and it is great to have the paperwork done prior to the visit!!


Reply

Paula, We are glad to hear our Patient Portal is so easy to navigate. It is our goal to make every patient's experience a great one, from start to finish. Thank you for taking the time to respond to our survey.

StarStarStarStarStar Always impressed with the very professional sta... —    (Patient since Mon Dec 23 00:00:00 MST 2019)

Always impressed with the very professional staff. They are very prompt and always willing to answer any questions I have. I would highly recommend Bariactric Solutions!


Reply

Patrick, thank you for taking the time to reply so positively to our survey. A recommendation from a patient is the highest form of a compliment we could ever receive. Thank you for choosing MBS for your weight loss journey.

StarStarStarStarStar The team on the "BUS" is always very uplifting ... —    (Patient since Tue Feb 13 00:00:00 MST 2018)

The team on the "BUS" is always very uplifting and positive and I so look forward to their enthusiasm and support every 3 months.


Reply

Donna, We are happy to hear that our Mobile Unit is helping so many! The team on the MU loves to give out the best to our patients. Thank you for taking the time to reply to our survey!

StarStarStarStarStar One Happy Camper —    (Patient since Wed Mar 28 00:00:00 MDT 2018)

From start to finish pre op to post op everyone and I mean EVERYONE has been so very kind, helpful, nurturing while staying professional and being conscious of your privacy! I truly appreciate such an amazing team. I truly thank each and everyone of you.


Reply

Elaine, we are glad to hear your experiences with us have been great. Thank you for taking the time to reply to our survey and we cannot wait to see the results throughout your journey.

StarStarStarStarStar The staff was very helpful and understanding of... —    (Patient since Fri Nov 04 00:00:00 MDT 2016)

The staff was very helpful and understanding of my needs. I am pleased to be moving to the stage of my life with you.


Reply

Rebecca, We want to thank you for taking the time to reply to our survey. We are so glad to hear your experience with us went so well. We are excited to be walking the weight loss road alongside you and are so happy you chose us for your journey.

StarStarStarStarStar The mobile unit was not as shady as I assumed i... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The mobile unit was not as shady as I assumed it would be. I am a very skeptical person, so when I was told that I would be reporting to a mobile unit I immediately assumed that I would be getting into an old RV where some guy name Bubba would be tying me down and stealing my kidney. However when I arrived at the mobile unit I was relived that this was not the case. It was clean, professional looking, and the staff were all very friendly. I was glad that my imagination was way off this time.


Reply

Rebecca, Thank you for your hilarious response to our survey! Your comments still have me laughing. I am so glad your imagination was way off as well! We are glad to hear our Mobile Unit exceeded your expectations and we are honored you chose us for your weight loss journey.

StarStarStarStarStar So happy that I found this office!  —    (Patient since Fri Dec 13 00:00:00 MST 2019)

After being discouraged by a precious apt somewhere else a friend reccomended this office and I am so happy I went, everyone was so nice and answered all my questions! Cant wait to have surgery and start my journey!


Reply

Amanda, It is our pleasure to make sure every patient's experience is a great one. We are so happy your experience was positive and that all your questions were answered. We are honored you chose us for your weight loss journey!

StarStarStarStarStar 3 month mobile unit visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

3 month mobile unit visit


Reply

Courtney, Thank you for taking the time to reply to our survey. We are glad to hear our Mobile Unit is helping so many!

StarStarStarStarStar Awesome  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was very friendly and helpful.


Reply

Donna, Thank you for taking the time to reply to our survey! It is our pleasure to make sure your experience is a great one. We are so glad your experience was helpful and friendly.

StarStarStarStarStar Bus Staff —    (Patient since Tue Jun 23 00:00:00 MDT 2020)

The staff members on the bus are awesome! They truly care about every patient and provide sound knowledgeable advice.


Reply

DeWayne, Thank you for taking the time to reply to our survey! We are glad to hear our Mobile Unit is helping you and so many others. It is our goal to make every patient feel welcomed and informed. Have a wonderful day!

StarStarStarStarStar Every one was so nice and helpful... —    (Patient since Thu Sep 08 00:00:00 MDT 2016)

Every one was so nice and helpful


Reply

James, It is our pleasure to make sure every patient's experience is great. We are honored you chose us for your weight loss journey. Thank you for taking the time to reply to our survey!

StarStarStarStarStar I had a great checkup and got some great informat... —    (Patient since Mon Jun 23 00:00:00 MDT 2014)

I had a great checkup and got some great information! It's so nice to be reminded that I always have support when I need it!


Reply

Nancy, Thank you for taking the time to respond to our survey. At MBS, we want you to feel supported before, during, and after your procedure for years to come. We are so happy to hear you received the information you were looking for! If you ever have any questions outside of your appointments, please call our office to talk to one of our Patient Advocates.

StarStarStarStarNo Star I haven't used the website for much so I didn't w... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I haven't used the website for much so I didn't want give excellent so I didn't have a good basis. What I have done has been very user friendly.


Reply

Debra, Thank you for taking the survey and posting a comment. We are glad you find our website user friendly. As always, if you have any questions or concerns you can call our office to speak to one of our Patient Advocates for anything you may need.

StarStarStarStarStar It has been the best experience I have ever had. ... —    (Patient since Thu Jun 30 00:00:00 MDT 2016)

It has been the best experience I have ever had. I don't think I would have felt as good and confident in pursuing this if it wasn't for the staff of Bariatric Solutions.


Reply

Pamela, We want to first thank you for taking the time to take and reply to our survey. Here at MBS, your confidence in your decisions is one of our top priorities. We are so glad to hear of your wonderful experience with us and we look forward to walking with you throughout your weight loss journey!

StarStarStarStarStar Everyone in the Decatur office is always so nice ... —    (Patient since Mon Jun 01 00:00:00 MDT 2020)

Everyone in the Decatur office is always so nice and helpful. Nurse Practitioner she is so motivating. 5stars!!!


Reply

Onita, Thank you for such a wonderful review! We appreciate you and are so happy to hear that our NP helps motivate you. We sincerely want to see everyone succeed and we thank you for letting us walk with you through your weight loss journey.

StarStarStarStarStar Very nice people and made me fell very confortabl... —    (Patient since Mon May 03 00:00:00 MDT 2021)

Very nice people and made me fell very comfortable!


Reply

Caitlin, We take great pride in helping every patient feel comfortable throughout their weight loss journey. Many of our staff have done this and understands what it is like, first hand. Thank you for taking the time to reply to our survey!

StarStarStarStarStar Great place! —    (Patient since Wed May 03 00:00:00 MDT 2017)

Great place! I feel very comfortable coming here. Thanks -


Reply

Cynthia, We are glad to hear you were comfortable at your appointment. We aim to make sure every patient is well informed and comfortable with their weight loss choices. Thank you for taking the time to complete our survey and leave a comment!

StarStarStarStarStar I was happy to be making my 2nd dietitian requred... —    (Patient since Wed Feb 12 00:00:00 MST 2020)

I was happy to be making my 2nd dietitian required appointment. I am anxious to get my surgery, but I think I will be a better bariatric patient after this education.


Reply

Karen, Thank you for taking the time to respond to our survey. Here at MBS we want you to be as educated as possible about your choices for weight loss. We are glad to hear of your positive experience with our dietitian and that you are learning more and more!

StarStarStarStarStar I was very nervous about my appointment, but from... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was very nervous about my appointment, but from the moment I walked through the door everyone was very friendly and welcoming. All of my questions and concerns were answered. Dr Stowers is great! He took the time to sit down and discuss everything with me, I never felt rushed. He was very personable and knowledgable about the procedure. I felt very comfortable with him and the whole staff!


Reply

Holly, We are ecstatic to hear of your wonderful experience with us! Many of our employees have gone through what you are going through now and know how nervous one can be. With this in mind, we try our very hardest to make sure you feel as comfortable and informed as possible. Also, if you have any questions when you're not in our office, please do not hesitate to give us a call. Thank you for taking the time to reply to our survey.

StarStarStarStarStar loved everything about my visit!... —    (Patient since Sat Jan 01 00:00:00 MST 1)

loved everything about my visit!


Reply

Rachel, We are so glad to hear of your visit with us! We are excited to be with you as you walk the weight loss journey. Thank you so much for taking the time to respond to our survey.

StarStarStarStarStar loved everything about my visit!... —    (Patient since Sat Jan 01 00:00:00 MST 1)

loved everything about my visit!


Reply

Rachel, We are so glad to hear of your visit with us! We are excited to be with you as you walk the weight loss journey. Thank you so much for taking the time to respond to our survey.

StarStarStarStarStar Thank you for a very efficient and professional v... —    (Patient since Fri Jan 11 00:00:00 MST 2019)

Thank you for a very efficient and professional visit. It's nice to have a staff that knows obesity is a complicated thing and does not treat a person in a condescending way just because of their weight.


Reply

Carol, Many of our own employees have gone through the process here. Therefore we know first hand how our patients should be treated. You have made a decision to improve your health and we think that's wonderful! Thank you for taking the time to reply to our survey.

StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

The best group of people I have ever dealt with! So supportive!


Reply

Michelle, Thank you so much for responding to our survey and for your kind words. Everything we do here at MBS is ultimately for your support. We want you to be as knowledgeable as possible so that you can make the best decision for your health. If you ever have any questions, please do not hesitate to call our office so that we may help you!

StarStarStarStarStar The Staff is friendly, organized, no pressure a r... —    (Patient since Mon Jun 07 00:00:00 MDT 2021)

The Staff is friendly, organized, no pressure a relaxed atmosphere. Dr Stower was easy to talk about weight loss. I know that the website is easy to use and a lot of questions were answers.


Reply

Judy, We are honored you chose us for your weight loss journey. It is our goal to make every patient feel relaxed and confident about their choices for weight loss. We are happy to hear that our website has been so helpful to you as well! Remember, if you ever have a question, please give us a call. Thank you for taking time to respond to our survey.

StarStarStarStarStar Great experience , super informative !... —    (Patient since Thu Jan 25 00:00:00 MST 2018)

Great experience , super informative !


Reply

Jeff, Thank you for replying to our survey. It is our pleasure to make your experience with MBS a great one. We feel you should leave your appointment with no questions unanswered. We are happy you left yours informed! If you ever have any questions, please call our office.

StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very courteous, I felt comfortable.


Reply

Linda, Your comfort is our priority. We are so happy to hear that your appointment went so well. Please do not hesitate to call our office at any point if you every have questions. Not only do we strive to make you feel comfortable, we also want you to feel confident with your decision.

StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have had an amazing experience with Dr Stower's and the staff. The care and service provided is outstanding. I would recommend them to anyone interested in these services.


Reply

Tammy, It is our pleasure to make sure every patient's experience is a great one. We look forward to seeing your progress in your weight loss journey!

StarStarStarStarStar Love My Bariatric Solutions —    (Patient since Wed Mar 30 00:00:00 MDT 2016)

I love MBS. The doctors and staff are so friendly and helpful. Would recommend using them to all my family and friends.


Reply

Caren, Thank you for replying to our survey and for your kind words. A referral from a patient is regarded as the highest compliment we could receive, thank you!

StarStarStarStarStar Everyone was really kind & understanding. I have... —    (Patient since Mon May 05 00:00:00 MDT 2014)

Everyone was really kind & understanding. I have been feeling bad almost the whole time since my surgery 2 years ago & the nurse, the NP, the dietician took time to listen to me & seemed concerned about my health. Went in feeling like they did not really care just so they got their money, but left with a different attitude, had a plan of action for making me feel better.


Reply

Patricia, It is our goal to make every patient feel understood. We are so glad to hear about your experience. Many of our own team members have been in your shoes and truly know how you feel. We hope you continue to improve!

StarStarStarStarStar 6 month review —    (Patient since Sat Jan 01 00:00:00 MST 1)

I guess my only complaint was that I waited over sign hour after my appointment to be seen my time is valuable also so please be aware of this


StarStarStarStarStar I love the availability of your services in remot... —    (Patient since Wed Aug 10 00:00:00 MDT 2016)

I love the availability of your services in remote locations!


Reply

Ian, We are glad to be able to offer our Mobile Unit for our remote patients. Thank you for taking the time to reply to our survey.

StarStarStarStarStar Wonderful Experience! —    (Patient since Tue Oct 09 00:00:00 MDT 2018)

Everyone here is just wonderful and so much help and such a pleasure to work with,they all make you feel at home and there's no questions left in answered.


Reply

Rodney, We strive to make sure all of your questions are answered so that you can make the most informed decision regarding your health. We look forward to seeing your progress!

StarStarStarStarStar Everyone was very supportive and informative. It ... —    (Patient since Wed Nov 15 00:00:00 MST 2017)

Everyone was very supportive and informative. It was a very pleasant initial visit.


Reply

Sarah, It is our pleasure to make sure every patient feels welcome, appreciated, and informed. Thank you for taking the time to reply to our survey.

StarStarStarStarStar THE BUS —    (Patient since Tue Feb 13 00:00:00 MST 2018)

This is a great professional group of people, from the gentleman who does the intake info to the nurse and tech who fill me in on all the information my blood work provides. I enjoy my visits to the {BUS}. I leave knowing that they care and are concerned about not only my weight loss goal but my over all well being.


Reply

Donna, We are always happy to hear that our Mobile Unit helps so many. We are honored you chose us for your weight loss journey.

StarStarStarStarStar Excellent experience!! —    (Patient since Sat Jan 01 00:00:00 MST 1)

My experience with My Bariatric Solutions has been excellent!! Very supportive and knowledgable staff! Everyone is super friendly and helpful! I would highly recommend My Bariatric Solutions to anyone!!!


Reply

Heather, Thank you for taking the time to reply to our survey. We are glad to hear your experience with us went so well.

StarStarStarStarStar Everyone is very friendly. Answered all questions I had.... —    (Patient since Wed Dec 23 00:00:00 MST 2020)

Everyone is very friendly. Answered all questions I had.


Reply

Ethel, It is our goal to make you feel welcomed and informed. Thank you for taking time to respond to our survey.

StarStarStarStarStar Wonderful experience!  —    (Patient since Wed Feb 12 00:00:00 MST 2020)

I was anxious for my first new patient appointment. I was greeted & welcomed by the receptionist and I had a few papers to fill out. I had a very short wait to go on into waiting room to have my vitals checked and to see Dr. Stowers. Dr. Stowers greeted me and I felt instantly calmed. My questions answered. I liked him immediately! Moving on to insurance/financial I had the surprise of my life, my insurance had changed and was now covering my procedure 100%! I could hardly think with my next appointment with dietitian. We did make a goal for me for the next few months. I was impressed with My Bariatric Solutions! I am excited with the change that I will soon be making towards weight loss and a healthier me!


Reply

Karen, Thank you for taking the time to reply to our survey. We are so glad to hear about your recent visit! Please don't hesitate to give us a call if you ever have any questions outside of your appointments. We are excited to walk beside you on your weight loss journey!

StarStarStarStarStar Extremely efficient, helpful, customer service are very helpful. I am truly blessed thank y'all fo... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Extremely efficient, helpful, customer service are very helpful. I am truly blessed thank y'all for your hospitality and kindness


Reply

Dana, It is our goal to make every patient feel welcomed and appreciated. We look forward to seeing your continued progress in your weight loss journey.

StarStarStarStarNo Star  —    (Patient since Thu Sep 13 00:00:00 MDT 2018)

overall everyone was helpful and attentive. Medical personnel where superior.


Reply

Michael, Thank you for taking our survey and for your kind words. We are honored you chose us for your weight loss journey and look forward to your continued success!

StarStarStarStarStar Love everything about this office from staff to Dr. Islam! ... —    (Patient since Wed Jun 22 00:00:00 MDT 2016)

Love everything about this office from staff to Dr. Islam!


Reply

Angela, Thank you for taking the time to reply to our survey. We are ecstatic to hear of your experience! We are honored you chose us for your weight loss journey.

StarStarStarStarStar Very nice visit  —    (Patient since Wed Jan 17 00:00:00 MST 2018)

Everyone was very welcoming and accepting! I had tons of questions and everyone answered them very kindly.


Reply

Terry, thank you for taking the time to reply to our survey. Everyone at MBS is committed to answering every question you may have so that you are comfortable with whatever decision you make regarding your health. We always want you to feel welcome in any of our clinics! We look forward to seeing you again. If you have any questions or concerns, you may always call our office to get them answered.

StarStarStarStarStar I got great information for my first visit, looking forward to learning more and having my surgery... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I got great information for my first visit, looking forward to learning more and having my surgery.


Reply

Debby, At MBS we strive to give our patients as much information as possible. We want you to be comfortable and excited about your procedure. We are eager to see your future progress. Thank you for taking the time to reply to our survey.

StarStarStarStarStar  —    (Patient since Tue Sep 08 00:00:00 MDT 2020)

It was a great experience! Now, let's get on with the surgery!


Reply

Claire, We are thrilled to hear about your experience! We can't wait to see your progress along this amazing journey of yours!

StarStarStarStarStar These ladies are amazing!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I cannot begin to tell you how comfortable I am with the care I am receiving! They are extremely knowledgeable and caring. They know their job well! I came from another state and was quite apprehensive, to be honest. But I feel more comfortable with them than the original surgeon and his staff. I feel like they actually care about me! And that means a lot!


Reply

Ranett, At MBS, we know everyone is unique and should be treated as such. We are happy to hear that our staff was able to put you at ease. We strive to be as knowledgeable and caring as possible so our patients will be more than comfortable with their weight loss decisions. Thank you for letting us know about your experience with us, we look forward to your future progress!

StarStarStarStarStar Great experience —    (Patient since Sat Jan 01 00:00:00 MST 1)

This entire process has been a life changing event for me and I am thrilled with everything. I am losing weight and feeling better than ever. The entire staff has beven wonderful.


Reply

Janis, We are thrilled to hear about your weight loss, but more importantly that you are feeling healthier than ever. Keep up the good work! Thank you for taking the time to reply to our survey.

StarStarStarStarStar This whole process has been wonderful the nicest people from the office to the hospital. The nur... —    (Patient since Thu Oct 01 00:00:00 MDT 2015)

This whole process has been wonderful the nicest people from the office to the hospital. The nurses were wonderful the mobile bus unit is wonderful too. So glad that I did this


Reply

Autumn, We believe your weight loss journey should be as personalized and easy as possible. We are so glad to hear of your wonderful encounters with all of our staff!

StarStarStarStarStar perfect!  —    (Patient since Wed Dec 23 00:00:00 MST 2015)

What a pleasant and enjoyable experience! Organized, well prepared, easy to access, clickety-click type of a checkup!


Reply

Norman, Thank you for your kind words in response to our survey. We strive to make each patient's visits as easy and streamlined as possible and are glad to hear yours was!

StarStarStarStarStar Love this place and all of the people - great staff and service!... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Love this place and all of the people - great staff and service!


Reply

Shannon, We are thrilled to hear about your experience with us. We will continue to provide you with the best care possible. Thank you for choosing MBS for your weight loss journey!

StarStarStarStarStar Always Helpful —    (Patient since Mon Jul 28 00:00:00 MDT 2014)

I always feel like a person when I see Debbie. She tries to help me and get me resources for what I'm needing. If she doesn't know, she finds someone who does.


Reply

Julia, We are so happy to hear that Debbie and our Mobile Unit are helping so many. We are always striving to meet our patient's needs and questions. If you ever have any concerns or questions outside your appointments, please feel free to call our office. Thank you for taking the time to respond to our survey!

StarStarStarStarStar  —    (Patient since Fri Feb 05 00:00:00 MST 2016)

Its good. I like the patient portal and LOVE all the appointment reminders I get.


Reply

Brittany, We are excited to be able to offer services such as the portal, etc. We believe these tools allow our patients to have a superior and more in-depth weight loss experience.

StarStarStarStarStar  —    (Patient since Thu May 03 00:00:00 MDT 2012)

The staff at the lap band bus are very professional and very friendly. They are very helpful and genuinely concerned about their patients.


Reply

Janet, Thank you for leaving a reply to our survey. We are glad to hear our Mobile Unit is helping so many. It is an honor to be able to take care of you during your weight loss journey.

StarStarStarStarStar Outstanding Customer Service!!! —    (Patient since Tue Jun 23 00:00:00 MDT 2020)

Everyone I've been in contact with thru My Bariatric Solutions has been extremely helpful and will to take the time to answer any questions I've had and explain things to me in simple terms that I understand. Everyone shows they truly care about each person they deal with and they do everything possible to ensure the entire process flows smoothly and simply. I was recommended to My Bariatric Solutions by a very good friend and I would certainly recommend My Bariatric Solutions to all my friends and family if they are considering this type of solution to their problems!


Reply

DeWayne, We are glad you have found our process to be smooth and all your questions answered. Please feel free to call us anytime if you ever need any further assistance. Thank you for taking the time to reply to our survey.

StarStarStarStarStar Amazing group of professionals! —    (Patient since Sat Jan 01 00:00:00 MST 1)

This group of medical professionals have given me one of the best experiences I've ever had. Everyone is so nice and knowledgeable about every aspect of weight loss surgery. In a subject that is very sensitive, they have never treated me anything but special and important. Dr Stowers and his team and a great group pf people and I am so grateful to them for helping me change my life forever!


Reply

Melissa, We are so happy your experiences have been great. At MBS we want to make sure you leave every appointment well informed and confident. We are thankful you chose us for your weight loss journey.

StarStarStarStarStar First time visit to the Waco office was outstanding. It was also great to see Dr. Stowers again! H... —    (Patient since Wed Aug 14 00:00:00 MDT 2013)

First time visit to the Waco office was outstanding. It was also great to see Dr. Stowers again! He's the best.


Reply

Nick, Thank you for taking our survey and leaving a comment. We are excited to be able to offer our new Waco location as another convenient option for our patient's to start, and continue on their weight loss journey.

StarStarStarStarStar As always, my visit was fast and efficient. The staff ... —    (Patient since Mon Jul 15 00:00:00 MDT 2013)

As always, my visit was fast and efficient. The staff is friendly and knowledgeable.


Reply

Sally, thank you for taking the time to respond to our survey. We are happy to hear your visit went well and you received the information you needed. If you ever have any questions, please do not hesitate to give us a call. Have a wonderful day!

StarStarStarStarStar Everything is great and professional with M.B.S. The support is perfect, the conversations are gre... —    (Patient since Mon Jun 29 00:00:00 MDT 2020)

Everything is great and professional with M.B.S. The support is perfect, the conversations are great, I am glad I chose M.B.S.


Reply

Brenda, We are glad you chose MBS too! We work hard to create a supportive atmosphere where our patient's are educated and comfortable with their weight loss decisions. Thank you for taking our survey!

StarStarStarStarStar The people are so nice an I would recommend you'll to my friends... —    (Patient since Wed Feb 16 00:00:00 MST 2022)

The people are so nice an I would recommend you'll to my friends


Reply

Bobbie, We appreciate you taking the time to comment on our survey. A recommendation from a patient is a huge compliment and we thank you for that. Have a wonderful day!

StarStarStarStarStar Friendly and knowledgeable staff. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Friendly and knowledgeable staff. A very welcoming environment. I look forward to seeing them during my weight loss journey.


Reply

Stefanie, Thank you for your kind review. We strive to make each of your visits as easy and informative as possible. It is our goal to make you feel welcomed and appreciated. We are honored you chose us for your weight loss journey.

StarStarStarStarStar Very confident feeling.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had consults other places but never felt as comfortable as I did with Dr. Stowers and the staff at My Bariatric Solutions.


Reply

Jeffery, We are excited to hear how confident and comfortable you are with our practice. We try very hard at every visit to make sure you are informed and comfortable with your decisions. We thank you for taking the time to respond to our survey and cannot wait to see what your future brings.

StarStarStarStarStar The staff was very informative and so very nice.... —    (Patient since Thu Dec 12 00:00:00 MST 2019)

The staff was very informative and so very nice.


Reply

Patricia, It is our pleasure to make sure every patient's experience is a great one. We want you to feel welcomed and appreciated, because you are! We look forward to seeing your progress with our practice. Thank you for taking the time to respond to our survey and for leaving such a kind review.

StarStarStarStarStar My Bariatric Experiance. —    (Patient since Mon Mar 21 00:00:00 MDT 2016)

It is awsome and everyone is so kind and helpful.


Reply

Lavanda, We are so happy to hear of your positive experience with us! We strive for excellence in all areas, and patient satisfaction is very high on our list. If you ever have any questions, please do not hesitate to give our office a call.

StarStarStarStarNo Star Very Impressed —    (Patient since Thu Jan 16 00:00:00 MST 2020)

After researching and visiting two other Bariatric institutes, I can confidently say My Bariatric Solutions most stood out to because of their friendly service from meeting the technician, to the surgeon, to the dietician. What stood out to me most was the surgeon and her genuine care for me as a person and not just a patient. She made me feel so comfortable and built a quick connection and rapport with me that made me decide to choose My Bariatric Solutions over more established institutes. I can't wait to start this journey with My Bariatric Solutions.


Reply

Emily, everyone here at MBS knows what it's like to be treated as a number instead of a person. That is why we strive to make you feel like part of the family. We want you to leave the office feeling welcomed, appreciated, and informed. Also, if you ever have any questions outside our office, please do not hesitate to call. We look forward to seeing your progress with us and want to thank you for taking the time to respond so kindly to our survey. Have a wonderful day!

StarStarStarStarStar Professional environment, courteous, polite, friendly staff.... —    (Patient since Wed Apr 11 00:00:00 MDT 2018)

Professional environment, courteous, polite, friendly staff.


Reply

Johnny, We want to thank you for taking the time to go through our survey and for leaving such a positive reply. Here at MBS, we strive to make your experience as positive, professional, and informative as we possibly can. If you ever have any questions, please do not hesitate to give our office a call. We look forward to see your continued progress.

StarStarStarStarStar Always a great wx... —    (Patient since Wed May 27 00:00:00 MDT 2020)

Always a great experience


Reply

Mary, We are happy to hear your experiences are so positive. We are committed to providing the best experience we can for each of our patients. Thank you for taking your time to complete our survey.

StarStarStarStarStar Extremely friendly and helpful staff.... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Extremely friendly and helpful staff.


Reply

Rebbecca, our entire staff strives to make each and every patient feel welcomed and appreciated. We are delighted to hear about your experience and honored you chose us for your journey!

StarStarStarStarStar Great support! Awesome nurses and a great set of doctors. All the research and answers to make you... —    (Patient since Fri Jul 17 00:00:00 MDT 2020)

Great support! Awesome nurses and a great set of doctors. All the research and answers to make your journey a successful one. The best experience I have had with a practice to date in any medical field. Love em!


Reply

Candace, Thank you for taking the time to reply to our survey. Our goal at MBS is to make every patient feel informed and comfortable with their decision regarding their weight loss. We are happy to hear that your experience with us was great!

StarStarStarStarStar It has been a great experience . I feel very comfortable thus far. ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

It has been a great experience . I feel very comfortable thus far.


Reply

Citriana, It is our pleasure to make sure every patient's experience is a great one. We are honored you chose us for your weight loss journey and cannot wait to see your progress.

StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff and atmosphere was very delightful. Thank you for everything.


Reply

Linda, We would like to thank you for choosing My Bariatric Solutions for your weight loss journey. We are committed to providing the very best care every step of the way. We appreciate you taking the time to fill out our survey and leaving such kind comments. Have a wonderful day!

StarStarStarStarStar Wow! What a great bunch of people! I had my gastric band done in another state and had to get a fi... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Wow! What a great bunch of people! I had my gastric band done in another state and had to get a fill. The entire team were not only extremely helpful but so knowledgeable! I didn't know half of what they were telling me. Extremely nice and supportive! I cannot be more thankful to them!


Reply

Ranett, Our staff is dedicated to making you feel 100% informed about any and all of your weight loss decisions. We are honored you would choose us t accompany you throughout this journey!

StarStarStarStarStar  —    (Patient since Wed Apr 16 00:00:00 MDT 2014)

Your online presence is great. Very helpful and informative.


Reply

Vicki, Thank you for responding to our survey. We are committed to always being there for our patients in many ways, such as online. Did you know we also have a free mobile app? You can check us out with your Android or Apple device. Just search for My Bariatric Solutions!

StarStarStarStarStar The entire staff was really awesome! From the first time I called and set up an appointment, to th... —    (Patient since Thu May 19 00:00:00 MDT 2016)

The entire staff was really awesome! From the first time I called and set up an appointment, to the tech, Dr. Stowers, dietician and the front desk lady--I was treated great! I will definitely refer family and friends.


Reply

Monika, Referrals such as yours is the highest form of praise we could ever receive and we thank you for that. Our entire staff is dedicated to making you feel comfortable and informed. Thank you for choosing us!

StarStarStarStarStar Great place. Everyone was most helpful and made me feel at ease. ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great place. Everyone was most helpful and made me feel at ease.


Reply

Connie, It is our goal to make sure every patient's experience is a great one. We strive to make you feel welcomed, informed, and always at ease with your decisions. We appreciate you!

StarStarStarStarStar What a great way to start the first day into my new life! Everyone is so informative and encouragi... —    (Patient since Sat Jan 01 00:00:00 MST 1)

What a great way to start the first day into my new life! Everyone is so informative and encouraging. I also feel secure in my decision and confident that this group of doctors are the best in their field. What a support group! Thank you for helping people be health and live life..and not just exist !


Reply

Janice, We are committed to helping patients live and not just "exist". We are honored you chose us to walk beside you on this amazing journey. Thank you for taking the time to complete our survey and we look forward to sharing your successful future with you!!

StarStarStarStarStar Everyone at My Bariatric Solutions is so friendly and professional.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone at My Bariatric Solutions is so friendly and professional. I never have to wait past my appt time to be called back.


Reply

Stephanie, We know that your time is important and we do not ever want to waste it! We are honored you chose us to accompany you throughout your weight loss journey. We are excited to see what the future has in store for you!

StarStarStarStarStar I always enjoy the staff because they are so courteous an professional!... —    (Patient since Mon Dec 23 00:00:00 MST 2019)

I always enjoy the staff because they are so courteous an professional!


Reply

Patrick, It is our pleasure to make sure your experience is a great one. Our goal is to make every patient feel welcomed, appreciated, and informed. We want to thank you for taking the time to complete our survey.

StarStarStarStarStar Great people and very informatiomal... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great people and very informatiomal


Reply

Karen, We appreciate you and thank you for your kind words. We are honored you chose us for your weight loss journey.

StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

My Bariatric Solutions made the appointment process very easy by sending me what I needed before my appointment. Their friendliness was much appreciated and I look forward to all my future appointments with them.


Reply

Maria, We strive to make each one of your experiences easy and positive. We look forward to seeing you in the office again. In the meantime, if you have any questions or concerns please do not hesitate to give us a call.

StarStarStarStarStar Amazing experience! I can't wait to schedule and see my results! ... —    (Patient since Mon May 09 00:00:00 MDT 2016)

Amazing experience! I can't wait to schedule and see my results!


Reply

Shayla, We are so excited to walk beside you during this amazing time in your life! We also cannot wait to see your results and to share in celebration with you.

StarStarStarStarStar My first 90 days —    (Patient since Sat Jan 01 00:00:00 MST 1)

Y'all are so nice and friendly and professional that's why I chose you to do my surgery.


Reply

Aaron, We want to thank you for choosing My Bariatric Solutions to be the ones to accompany you through your weight loss journey. Thank you for taking the time to complete our survey and share your kind words.

StarStarStarStarStar Love the service and the people at MBS. I feel so comfortable and I am kept informed and things ar... —    (Patient since Wed Mar 30 00:00:00 MDT 2016)

Love the service and the people at MBS. I feel so comfortable and I am kept informed and things are always explained very well. The team is always willing to help and answer any questions. I absolutely will recommend MBS to everyone!


Reply

Caren, We thank you in advance for recommending My Bariatric Solutions to your friends and family. A recommendation from a patient is one of the highest compliments we could ever receive. We are so glad to hear your experience has been so positive and we will always be here to answer any questions you may have.

StarStarStarStarStar I have always had answers to my online inquiries in a timely manner. I also you the online tools a... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have always had answers to my online inquiries in a timely manner. I also you the online tools and apps to find information I need when I'm ready. I enjoy and rely on my bariatric solutions online information.


Reply

Janet, At My Bariatric Solutions, we strive to supply you with the tools and information you need in order to help you succeed along your weight loss journey. If ever you have a question needing answered right away, please do not hesitate to give us a call. We are here to assist you in every way possible.

StarStarStarStarStar Felt very comfortable and welcomed by the staff! ... —    (Patient since Wed May 04 00:00:00 MDT 2016)

Felt very comfortable and welcomed by the staff!


Reply

Deeanne, Making you feel comfortable, along with answering any questions you may have along the way is one of our top priorities. We are happy to hear we achieved this. Thank you for taking the time to complete our survey.

StarStarStarStarStar I'm always impressed with the Mobile unit staff. They are professional and are able to answer all... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I'm always impressed with the Mobile unit staff. They are friendly & professional and are able to answer all my questions. I'm very appreciative for the convience.


Reply

Rodney, We are always excited to hear that our mobile unit helps so many people. Thank you for your kind words and for the time taken to complete this survey.

StarStarStarStarStar The "BUS" or bust... —    (Patient since Tue Feb 13 00:00:00 MST 2018)

This was my first visit to the "Bus" and I was very impressed with the staff and the way everything was handled. The team is very professional and thorough with all aspects of my visit.


Reply

Thank you for taking time to let us know your opinion. We are glad to hear that our mobile unit was able to help you. If you ever have any questions, please do not hesitate to give our office a call!

StarStarStarStarStar This place is top notch from the first phone call until u leave the building awesome.. Looking fo... —    (Patient since Mon Apr 25 00:00:00 MDT 2016)

This place is top notch from the first phone call until u leave the building awesome.. Looking forward to working with them thru my whole process😀


Reply

Martha, Thank you for taking the time to reply to our survey. We are so glad to hear of your positive experiences and look forward to working with you during your weight loss journey!

StarStarStarStarStar Could help some people, not everyone.... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Could help some people, not everyone.


StarStarStarStarStar Online access is very easy... —    (Patient since Wed May 23 00:00:00 MDT 2018)

Online access is very easy


Reply

Steven, We are glad to see our website was so easy for you to access. Should you have any questions or concerns please do not hesitate to give our office a call. Thank you!

StarStarStarStarStar HAPPY! Is an understatement!... —    (Patient since Tue May 14 00:00:00 MDT 2019)

HAPPY! Is an understatement! The staff was so friendly, helpful, funny and concerned about my well being, they made me feel like FAMILY.


Reply

Kimberly, We are happy that you are happy! Every one of our patients are unique and we strive to make you feel at home and comfortable here.

StarStarStarStarStar Great website. Easy to use. Lots of information. ... —    (Patient since Fri Apr 22 00:00:00 MDT 2016)

Great website. Easy to use. Lots of information.


Reply

Sandra, Thank you for taking the time to complete our survey. We are happy to hear that our website was so helpful to you.

StarStarStarStarStar Very nice Dr. And staff. Made me feel very welcome and answered any questions I had..... —    (Patient since Wed Apr 20 00:00:00 MDT 2016)

Very nice Dr. And staff. Made me feel very welcome and answered any questions I had..


Reply

Norva, We are so glad you felt welcomed as that is our aim. Also, if you ever have any other questions, please don't hesitate to give us a call!

StarStarStarStarStar Kudos to an Awesome Staff and Program —    (Patient since Tue May 05 00:00:00 MDT 2020)

This has been one of the most positive experiences I have ever had in my quest to both lose and maintain my weight. The staff is more than professional and so encouraging and kind. Thank you so much for giving me a tool for life!


Reply

Sandra, We would like to thank you personally for choosing MBS for the tools for your weight loss journey. We are honored to stand beside you on this remarkable trip!

StarStarStarStarStar The staff was helpful and friendly and Dr. Scott Stowers was very informative and caring.... —    (Patient since Thu Jul 19 00:00:00 MDT 2018)

The staff was helpful and friendly and Dr. Scott Stowers was very informative and caring.


Reply

Susan, It is our goal to make every patient feel welcomed and informed. If you every have any questions or concerns, don't hesitate to give us a call.

StarStarStarStarStar I'm 30 months out from surgery and I like to use my follow ups to stay in check and track my progr... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I'm 30 months out from surgery and I like to use my follow ups to stay in check and track my progress. It's a good reminder of the things I need to continue doing as well as how far I've come!


Reply

Michelle, Thank you for choosing MBS for your journey. We are honored to walk beside you and watch your transformation into a more healthier you!

StarStarStarStarStar mobile unit —    (Patient since Sat Jan 01 00:00:00 MST 1)

Love the mobile unit everyone there is very nice and considerate. Appreciate you guys so much!


Reply

Dal, We are glad to hear that our Mobile Unit is helping so many people! We appreciate the time you took to fill out this survey, and we appreciate you!

StarStarStarStarNo Star Location accessible, clinic clean and inviting, personnel extremely friendly and anxious to addre ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Location accessible, clinic clean and inviting, personnel extremely friendly and anxious to address any questions and/or concerns!


Reply

Leslie, Thank you for taking the time to fill out our survey. It is our pleasure to make sure every patient's experience is a great one!

StarStarStarStarStar What a wonderful experience...staff is super supportive!!!... —    (Patient since Sat Jan 01 00:00:00 MST 1)

What a wonderful experience...staff is super supportive!!!


Reply

Alice, Supporting you during this incredible time in your life is our pleasure! We are honored you chose MBS for your weight loss journey!

StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Experience was wonderful, everyone was professional but yet had a sense of humor... so important today...


Reply

Sharon, It is our pleasure to deliver excellent customer service (with a side of humor!) to our patients. We are honored you chose us for your weight loss journey!

StarStarStarStarStar Going into this appt, I was a little nervous about it but everyone made me feel very comfortable. ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Going into this appt, I was a little nervous about it but everyone made me feel very comfortable. Everyone was very nice, welcoming, and Dr.Stowers is so nice!!


Reply

Heather, We are honored you chose us. We strive to make our patient's feel welcomed, but above all, comfortable with their decision in this very important time in their lives.

StarStarStarStarStar  —    (Patient since Wed Mar 02 00:00:00 MST 2016)

Great people to work with.


Reply

Dannielle, We thank you for taking our survey. Your kind words are much appreciated.

StarStarStarStarStar I have nothing bad to say everyone very polite and answer a question I had.. —    (Patient since Thu Oct 01 00:00:00 MDT 2015)

I have nothing bad to say everyone very polite and answer a question I had...they made my feel like I was at home.. thank you


Reply

Autumn, It is our goal to make you feel welcomed, and to answer any and all questions you have. Should you have any more questions, please do not hesitate to pick up the phone and give us a call! Thank you for taking the time to fill out our survey.

StarStarStarStarStar I really appreciate the reassurance from Debbie* —    (Patient since Mon Jul 21 00:00:00 MDT 2014)

I really appreciate the reassurance from Debbie*


Reply

Ronna, we are happy to hear Debbie and our Mobile Unit are helping so many people. We are proud to offer this service to our patients. Thank you very much for taking the time to reply to our survey!

StarStarStarStarStar Excellent  —    (Patient since Fri Sep 21 00:00:00 MDT 2018)

I felt very welcomed to their office and the staff is super sweet and answered all my questions. My doctor made me feel excited about my future and how they are going to help me.


Reply

Christie, Thank you for replying to our survey. We try very hard to make sure your visit is a positive one and that your questions are answered. We are as excited as you are to see your continued progress in your weight loss journey!

StarStarNo StarNo StarNo Star Offer more than 1 day a month at Decatur. You no longer serve Wise County adequately —    (Patient since Mon Jun 08 00:00:00 MDT 2009)

Offer more than 1 day a month at Decatur. You no longer serve Wise County adequately


Reply

Thank you for the feedback, Vonna. We have recently changed our schedule for lap band adjustments as a trial due to the very low number of patients who were needing our services to 1 day per month, however we have extended this day in order to be able to see patients on this particular day each month. We hope this helps by allowing you to know which day each month to plan to come in. Please visit our website or give us a call for these dates. Thanks Vonna, as always, we will do all we can to take care of our patients.

StarStarStarStarStar The office staff went above and beyond in assisting me.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

The office staff went above and beyond in assisting me. Everyone was very friendly and made the visit so much less stressful.


Reply

Terri, We are honored you chose us for your weight loss journey. Here at MBS we strive to go the extra mile for our patients. We are so glad to hear your visit was a great one and we look forward to seeing you again!

StarStarStarStarStar Everyone at MBS was friendly and informative! —    (Patient since Fri Apr 01 00:00:00 MDT 2016)

When I finally made the decision to have bariatric surgery I was uneasy about what may lie ahead of me. The staff was very friendly starting from when I walked in the door. After I saw Dr.Stowers, he answered all of the questions I had and I just loved his overal demeanor! The dietician and financial specialist answered all of my remaining questions and set me off on my journey to become a healthier me!


Reply

Rebecca, Thank you for taking the time to reply to our survey. We are so glad to hear your questions were answered and that you are now comfortable with your decision to become a healthier you! Remember, we are only a phone call away if you have any other questions or concerns!

StarStarStarStarStar Why I would refer a friend —    (Patient since Sat Jan 01 00:00:00 MST 1)

From the moment I stepped into the office, I was a priority, not a number. Everyone was friendly, non-judgemental and full of positive feed back. I like Dr Islam and appreciated the time she spent explaining the surgery and recovery. I feel comfortable with my choice of care givers.


Reply

Arub, We are honored you chose us as your provider. At MBS we feel every patient's weight loss journey is unique and should thus be treated as such. Thank you for your reply and we look forward to seeing your continued progress!

StarStarStarStarStar Highly professional and encouraging —    (Patient since Sat Jan 01 00:00:00 MST 1)

They are truly wonderful.


Reply

Janice, thank you for your kind words and the time you took taking our survey. We are so pleased your experience with us was such a great one!

StarStarStarStarStar ⭐️⭐️⭐️⭐️⭐️ Everyone stayed late for me because of my travel time to allow everyone to accommodate... —    (Patient since Sat Jan 01 00:00:00 MST 1)

⭐️⭐️⭐️⭐️⭐️ Everyone stayed late for me because of my travel time to allow everyone to accommodate my schedule. They didn't have to do that but they did and it was even their idea. That's great service!!!! Thank you!


Reply

James, at MBS we strive to make our patient’s experiences truly great. We are happy to accommodate in any way we can! Thank you for leaving a review to our survey!

StarStarStarStarNo Star Improve communications. I get appt reminders for appts I don't have —    (Patient since Wed Jan 20 00:00:00 MST 2016)

Improve communications. I get appt reminders for appts I don't have. I have surgery at 1:30 3/29, arrival at hosp at 10:00. I got an appt reminder for 8am that same day at the office with a doctor I've never heard of. I get information that is wrong, and don't know who to believe when others tell me something different. It's very frustrating to get all of this information and not know what's correct and what has changed.


Reply

Thank you for responding, Melisa. Thank you for bringing that to our attention. We did have a computer glitch which we have since corrected. I enjoyed our conversation Monday in regards and hope everything went smooth with your surgery. Good luck and I can't wait to see your transformation.

StarStarStarStarStar Love you guys! —    (Patient since Thu Apr 30 00:00:00 MDT 2020)

I love coming to my appointments! Don't change anything!


Reply

Michalle, thank you for your reply. We love that you love MBS! We look forward to walking with you during your weight loss journey!

StarStarStarStarStar Lapband to skeeve revision.  —    (Patient since Thu Oct 22 00:00:00 MDT 2015)

I absolutely love Bariatric Solutions. The staff are friendly and helpful. The follow up was comprehensive and provided helpful info to continue my successful journey.


Reply

Gayle, our staff at MBS is dedicated to making your weight loss experience a truly positive one. We are committed to providing excellent follow up care and education. Thank you for choosing MBS!

StarStarStarStarStar I'm very please with whole experience. Thank you. —    (Patient since Tue Dec 23 00:00:00 MST 2014)

I'm very please with whole experience. Thank you.


Reply

Margaret, thank you for taking the time to respond to our survey. We are so glad that your experience at MBS has been positive. Thank you for choosing MBS!

StarStarStarStarStar Excellent —    (Patient since Tue May 12 00:00:00 MDT 2020)

All I can say is the whole team is excellent and I could not have asked for a better surgeon!


Reply

Kaylani, thank you for your response to our survey. One of our goals at MBS is to provide our patients with the highest level of care. Thank you for choosing MBS to accompany you in this life changing journey!

StarStarStarStarStar Since watching you tube videos, it seems there is a lot of things not being discussed —    (Patient since Thu Oct 05 00:00:00 MDT 2017)

Since watching you tube videos, it seems there is a lot of things not being discussed. Perhaps it is thought that I would be doing my own research,or more will come in later appointments. There is a lot of info not being discussed in my opinion.


StarStarStarStarStar great job! —    (Patient since Mon Aug 24 00:00:00 MDT 2020)

Always a great experience!


Reply

Brenda, we are pleased to hear your experience at MBS was a great one! We are excited to walk beside you on your weight loss journey! Thank you for replying to our survey.

StarStarStarStarStar Amazing!! —    (Patient since Fri Feb 05 00:00:00 MST 2016)

Every time I have come into the Decatur location everyone is so nice and helpful!! They treat you like family and I couldn't have asked for a better group to encourage me on this amazing journey I am taking.


Reply

Brittany, thank you for responding. We are beyond pleased to find your experience with us has been so positive. One of our highest goals is patient satisfaction. We are eager to stand with you through your weight loss journey!

StarStarNo StarNo StarNo Star Long time lap-band patient —    (Patient since Sat Jan 01 00:00:00 MST 1)

As having the lapband for so long now, it might have been nice to get reminders or information updating on "why" you don't want to let anyone else access your port. It might also be nice to not be told that to speak with your doctor, "Dr. Stowers" , there would be an additional $50 fee. I realize this is to deter calls and save his time. It's very impersonal and I feel very disconnected.


Reply

Thank you for your comment and suggestion, Jennifer. Follow-up’s are imperative to success so that you can continue to see the specialist that are provided for you. Remember that our dietician and exercise specialist are offered free of charge for patients who are in compliance with their scheduled follow-ups.

StarStarStarStarStar Fantastic Experience! —    (Patient since Thu Mar 10 00:00:00 MST 2016)

Comfortable office environment and friendly staff. Very informative visit.


Reply

Debe,  Thank you for taking the time to reply to our survey! It is our pleasure to make sure every patient’s experience is a great one, and we are glad to hear that your visit was not only comfortable but informative as well!

StarStarStarStarStar Love the Staff! —    (Patient since Tue May 11 00:00:00 MDT 2021)

All the staff is awesome and very calming! Made me feel at ease for this life altering decision!


Reply

Brenda, we are thrilled to learn that you had such a positive experience. We aim for a calming and educational experience here at My Bariatric Solutions. We are honored you chose us for your weight loss journey!

StarStarStarStarStar Surprised for the first return visit the surgeon was not there,however the other people were well... —    (Patient since Tue Jan 16 00:00:00 MST 2018)

Surprised for the first return visit the surgeon was not there, however the other people were well qualified to answer all my questions


Reply

Thanks for responding to our survey Edward! We are pleased to know that our highly trained Nurse Practitioners who specialize in bariatric after care were there to take good care of you. In your aftercare packet is more information regarding the Nurse Practitioners seeing you for any non-surgical related follow-ups. However, if you ever have a surgical concern, please call us to get you an appointment with the surgeon. He would be more than happy to see you! Thanks again Edward. We look forward to your weight loss success!

StarStarStarStarStar I always look forward to my check-ups —    (Patient since Thu Apr 23 00:00:00 MDT 2015)

I always look forward to my check-ups. It's very informative and the employees are so nice and friendly.


Reply

Sharon, we are so glad you look forward to your appointments! It is our pleasure to have personnel available to answer any questions or concerns you may have. Thank you for taking the time to respond to our survey!

StarStarStarStarStar Everyone was amazing. So welcoming and all my questions were answered —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was amazing. So welcoming and all my questions were answered


Reply

Georgina, It is our pleasure to make sure every patient’s experience is a great one, and to thoroughly answer your questions along your weight loss journey!

StarStarStarStarStar March 9th visit with Dr. Islam —    (Patient since Sat Jan 01 00:00:00 MST 1)

Except for the phone answerer, everything is excellent.


Reply

Hi Sharon, we do appreciate your feedback and will use this information for training purposes. We sincerely apologize for any inconvenience this may have caused. Medicare has very strict guidelines regarding the BMI, however the lack of communication within has been addressed. We look forward to having you and your husband as our patients. Thanks so much for choosing our practice.

StarStarStarStarStar Follow-up appointment —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone is always friendly and helpful. I appreciate their help and encouragement so very much.


Reply

Anita, It is our goal to make every patient feel appreciated. We are so glad you were able to get the help you need! Thank you for taking the time to respond to our survey!

StarStarStarStarStar Great!!! —    (Patient since Tue Sep 22 00:00:00 MDT 2020)

Everything has been great!!!


Reply

Heather,It is our pleasure to make sure every patient’s experience is a great one. Thank you for such a positive response! We appreciate you and look forward to seeing your continued progress in your weight loss journey!

StarStarStarStarStar to be able to buy vitamins from mobile unit —    (Patient since Wed Nov 11 00:00:00 MST 2020)

to be able to buy vitamins from mobile unit


Reply

Thank you for responding, Jerry. Unfortunately due to limited space we are not able to have supplements on the mobile unit. However, you can call our office with your order and we will have it on the mobile unit waiting for you the next time we are in your area. Thanks again.

StarStarStarStarStar I have nothing to say along the lines of needing improvement —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have nothing to say along the lines of needing improvement. The staff has been most gracious in all of my phone calls and emails. Everyone is very knowledgable and friendly. Even the staff at the hospital was great! I cannot say enough good things about you all. I will definitely be recommending you to others.


Reply

Sheila, we appreciate you for taking the time to respond to our survey. We are so happy your experience with us was so positive! We strive to make each and every patient feel comfortable and knowledgeable throughout their weight loss journey. Thank you for your recommendation!

StarStarStarStarStar Thank you for taking such great care of me. I will always remember it. —    (Patient since Mon Jun 29 00:00:00 MDT 2020)

Thank you for taking such great care of me. I will always remember it.


Reply

Brenda, we are honored you chose us for your weight loss journey! Thank you for taking the time to let us know about your experience!

StarStarStarStarStar Great Experience —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have had a great experience with all my preop, surgery , and post op for the 3 month visit.... Highly recommend My Bariatric Solutions as the best in the business...


Reply

Rick, we want to thank you for recommending us! We are always looking for ways to make our patient's experience great, and we are so glad yours was!

StarStarStarStarNo Star I was not happy that I was unable to get into cardiac testing after being I would be able to on... —    (Patient since Thu Mar 03 00:00:00 MST 2016)

I was not happy that I was unable to get into cardiac testing after being I would be able to on the day of my appointment. I drove an hr to the facility then was told I would have to come back to do the testing which is very inconvenient since I work full time, go to school full time & have a young child which are all tough to try to work around & then I overheard the staff in the cardiac testing center talking behind closed doors that was very unprofessional... The bariatric clinic along w/ staffing there was great. Dr Stowers was amazing & im excited to have the sleeve but was just appointed in the cardiac portion


Reply

Thank you for Responding Megan. We are so glad to hear that you had a good experience with our practice. Regarding the Cardiac testing we would like to remind you that in your Welcome Letter that was emailed on 2/10/16, page 4 stated, “This “same day service” is for convenience only and appointments are limited to availability. If I, Megan, choose to schedule an appointment with either of these entities prior to my consultation with the surgeon/My Bariatric Solutions……. “. We appreciate your feedback regarding what you overheard coming from the cardiac testing center and we will bring it to their directors attention. Good luck in your process and remember we are always a phone call away.

StarStarStarStarStar Great Service  —    (Patient since Mon Oct 19 00:00:00 MDT 2015)

Love the staff at Dr. Stowers office. I am so excited to start a new life and get healthy and thank them for the opportunity and the tools to succeed.


Reply

Julie, one of our goals here at My Bariatric Solutions is to help you get excited about being a healthier you! We are ecstatic to hear your experience has been great, and we are eager to be with you on your weight loss journey!

StarStarStarStarStar Excellent trip as usual  —    (Patient since Mon Jul 06 00:00:00 MDT 2015)

I always feel super welcome on every visit. Dr. Stowers has an excellent and knowledgeable staff that makes every visit special.


Reply

Brandon, thank you for taking the time out of your day to respond to our survey. We are so glad to hear of your experience here with us. Our goal is to make every patient feel welcomed, but most of all informed. Have a wonderful day!

StarStarStarStarStar Change the address on the location of the abilene visits - just say it is at the civic center... —    (Patient since Wed Nov 21 00:00:00 MST 2018)

Change the address on the location of the abilene visits - just say it is at the civic center parking lot and not to follow the GPS instructions.


StarNo StarNo StarNo StarNo Star Every thing, tell potential victims every thing, all side effects weather you think it will be... —    (Patient since Fri Apr 03 00:00:00 MDT 2015)

Every thing, tell potential victims every thing, all side effects weather you think it will be their's or not, and for once in your lying lives talk to them!!!!!!!!!!!!!!!


StarStarStarNo StarNo Star Post op review —    (Patient since Mon Jun 08 00:00:00 MDT 2015)

Love the mobile unit.....The Decatur nurses are too busy no not friendly.


StarStarStarStarStar So convenient —    (Patient since Mon Feb 03 00:00:00 MST 2014)

Such a nice convenience to be able to drive into Abilene instead of going back to Decatur!!! Thank you so much for this treat!!!


Reply

Marilyn, thank you for taking the time to reply to our survey! We are honored to be your choice for your weight loss journey and are happy to hear that our Mobile Unit is able to be such a convenience for you!

StarStarStarStarStar I always receive excellent customer service through phone and in person. Great staff!!! —    (Patient since Fri Oct 24 00:00:00 MDT 2014)

I always receive excellent customer service through phone and in person. Great staff!!!


Reply

Nelda, it is our pleasure to make sure every patient’s experience is a great one, and we’re glad to hear you have received such great customer service! Thank you for taking the time to reply to our survey!

StarStarStarStarStar Absolutely awesome! —    (Patient since Fri Feb 19 00:00:00 MST 2016)

I had an absolute fantastic experience! The Dr is AMAZING! And the staff supporting him is great, too!


Reply

Shoshona, we’re thrilled to hear you had such a great experience here at My Bariatric Solutions! We strive for excellence in all areas, and it is our goal to make every patient feel fantastic with their weight loss journey! Thank you for choosing My Bariatric Solutions!

StarStarStarStarStar From the first time I called and every time after that--I love the office, the staff and even the... —    (Patient since Sat Jan 01 00:00:00 MST 1)

From the first time I called and every time after that--I love the office, the staff and even the surgeon (wink)..Everyone has always been awesome and have always made me feel welcome and comfortable! Even when I send email, I get replies and am NEVER made to feel like a whiner or silly for asking a question. I tell everyone how wonderful this place is and how even the AFTER care is great. I couldn't be happier!


Reply

Hello Shonda, Thank you for your kind comments they are greatly appreciated. We are honored that you chose us for your weight loss journey. It is our goal to make every patient feel welcomed.

StarStarStarStarStar Excellent Staff! —    (Patient since Sat Jan 01 00:00:00 MST 1)

I always look forward to my follow-up appointments, everyone is so nice and welcoming, and most of all, MOTIVATING!


Reply

Hi Stephanie, Thank you for your kind words! We are glad to hear that your experience with us is so welcoming and most of all motivating!

StarStarStarStarStar Every one had been extremely welcoming & helpful —    (Patient since Tue Jun 02 00:00:00 MDT 2020)

Every one had been extremely welcoming & helpful


Reply

Vallarie, we appreciate you taking the time to leave your kind comments. It is our pleasure to make sure every patient’s experience is a great one, we are happy to hear that your experience has been helpful and welcoming to you!

StarStarStarStarStar I always look forward to my follow up and I love how open minded the staff is and postive about ... —    (Patient since Wed Dec 09 00:00:00 MST 2020)

I always look forward to my follow up and I love how open minded the staff is and postive about goals to try to reach


Reply

Cynthia, here at My Bariatric Solutions we know that each patient’s goals are different. We are thrilled to hear your goals are being met with open mindedness and positive attitudes! We are honored you chose us to be your provider during this time.

StarStarStarStarStar Exceptional Customer Service —    (Patient since Tue Jun 23 00:00:00 MDT 2020)

I had a telephone consult with Dr. Stowers, Jordanne Hellman, and a finance specialist. They all provided exceptional customer service. First this saved me a 2 hour plus drive to the office. They all truly cared about my questions and explained everything in perfect detail with terms I completely understood. They carefully listened to each question from me and provided great detailed answers to all of them. This made me feel even more comfortable in the choices I've made to include seeking My Bariatric Solutions as a provider. Thank you!


Reply

Hello DeWayne, Thank you for your kind words. It is our pleasure to make sure every patients experience is great. We are honored that you chose us for your weight loss journey!

StarStarStarStarStar Great experience!! Thank you!! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Great experience!! Thank you!!


Reply

Thank you for your kind words and taking the time to respond, Sandy. We are so glad to hear that you have had a successful experience. Here at My Bariatric Solutions it is our goal to make every patient feel appreciated.

StarStarStarStarStar I loved the meeting with dr stowers he made me feel good and welcoming me made my day.  —    (Patient since Fri Sep 14 00:00:00 MDT 2018)

I loved the meeting with dr stowers he made me feel good and welcoming me made my day.


Reply

Hi Melissa, Thank you for taking the time to respond. It is our goal to make every patient feel welcomed and appreciated.

StarStarStarStarStar I have already recommended dr stowers to others —    (Patient since Wed Feb 04 00:00:00 MST 2015)

I have already recommended dr stowers to others. Everyone at the Decatur facility is awesome and always make me feel at ease. 💜


Reply

Thank you for your kind words and taking the time to respond, Crystal. We are so glad to hear that you have had a successful experience. Here at My Bariatric Solutions it is our goal to make every patient feel appreciated.

StarStarStarStarStar We drove almost 3 hours from home and it was WELL worth it —    (Patient since Thu Feb 04 00:00:00 MST 2016)

We drove almost 3 hours from home and it was WELL worth it. We look forward to the experience with Dr. Stowers and group. Everyone is SUPER!


Reply

Hello Curry, Thank you for your kind words and taking the time to respond. We are so glad to hear that your visit was well worth the drive. Here at My Bariatric Solutions it is our goal to make every patient feel appreciated.

StarStarStarStarStar 5 Star Service —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff at My Bariatric Solutions in Decatur is unparalleled in customer service. They are friendly, knowledgable, and just awesome in every way. I have referred two friends there so far, and will continue to refer. I couldn't ask for a better support team on my weight loss journey!


Reply

Hello Lori, Thank you for your kind words and taking the time to respond. We are so glad to hear that our hard work is paying off. Here at My Bariatric Solutions it is our goal to make every patient feel appreciated. You look great so keep up the hard work! And remember we are always here for you!

StarStarStarStarStar More than Most —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff established an open and honest dialogue . It was comforting and exciting. Great customer care so far!


Reply

Hello Bambi, Thank you for your kind words and taking the time to respond. We are so glad to hear you have had positive experience. Here at My Bariatric Solutions it is our goal to make every patient feel appreciated. Good luck in your upcoming surgery and remember that we will always be here for you!

StarStarStarStarStar Wonderful staff and superb customer service  —    (Patient since Thu Apr 30 00:00:00 MDT 2015)

I've called the office to ask random questions or have different things emailed to me and every single time they're always happy to help and do not mind emailing me pictures or whatever I may need. The mobile unit staff are always happy and greet with a smile! I just love the whole staff. I have absolutely no complaints at all! ❤️


Reply

Hello Shellye, Thank you for your kind words and taking the time to respond. We are so glad to hear that you have had a successful experience. Here at My Bariatric Solutions it is our goal to make every patient feel appreciated.

StarStarStarStarStar Right at Home —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff made me feel at home and very comfortable.


Reply

Hello Steven, Thank you for your kind words and for choosing My Bariatric Solutions for your weight loss journey. It is our goal to make sure that every patient feels welcomed.

StarStarStarStarStar Excellent Staff and Care —    (Patient since Sat Jan 01 00:00:00 MST 1)

I am so happy with the excellent results I am having after having the gastric sleeve. The staff at My Bariatric Solutions is genuinely caring and so friendly! Thank you!


Reply

Hi Heather, Thank you for your kinds words and choosing My Bariatric Solutions for your weight loss journey. It is our pleasure to make sure each and every patient has a great experience.

StarStarStarStarStar Very very nice and helpful  —    (Patient since Wed Feb 03 00:00:00 MST 2016)

Very very nice and helpful


Reply

Hi Ramona, Thank you for taking the time to respond. Here at My Bariatric Solutions it is our goal to make sure that every patient's experience is a great one.

StarStarStarStarStar Absolutely the best. Wonderful staff.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Absolutely the best. Wonderful staff.


Reply

Glenn, thank you for taking the time to reply to our survey! Your kind words are surely appreciated and lets us know our hard work is paying off! Thanks again!

StarStarStarStarStar I love the Baratric Pal App and record all my intake on it —    (Patient since Wed Dec 23 00:00:00 MST 2015)

I love the Baratric Pal App and record all my intake on it. Suggest you log in and check progress there maybe? Exercise charting is too difficult there. Suggest you check out the Fatsecret App for improvements in charting weight loss and exercise.


StarStarStarStarStar Great place —    (Patient since Sat Jan 01 00:00:00 MST 1)

Gave me back my life... Thank you so much!


Reply

Hi Jeanne, Thank you for your kind words and you are very welcome. We are honored you chose us for your weight loss journey.

StarStarStarStarStar I really appreciated that —    (Patient since Wed Feb 21 00:00:00 MST 2018)

I really appreciated that the chairs were accommodating. I know that sounds trivial but I noticed in every room I went to, including the waiting room was "bariatric" friendly


Reply

Thank you for responding to the survey, Sara. We are happy to accommodate all patients and strive to insure everyone is comfortable. Thanks again!

StarStarStarStarStar DECATUR OFFICE ROCKS!! YOU CAN CLEARLY SEE THAT THE ENTIRE STAFF IS DEDICATED, AND IN A MEDICAL... —    (Patient since Mon Sep 28 00:00:00 MDT 2015)

DECATUR OFFICE ROCKS!! YOU CAN CLEARLY SEE THAT THE ENTIRE STAFF IS DEDICATED, AND IN A MEDICAL DECLINE OF CUSTOMER SERVICE, THIS STAFF IS DEVOTED TO 100% CUSTOMER SERVICE FROM THE TIME YOU CHECK IN, BEYOND WHEN YOUR APPOINTMENT IS OVER. THEY TELL YOU EXACT AMOUNTS CONCERNING COST AND INSURANCE, WHICH TO ME IF VERY IMPORTANT. I DON'T NEED SOMEONE TO "GUESS" ON THESE MATTERS. SUPERB SERVICE=HAPPY PATIENT :)


Reply

Thank you so much for responding to the survey, Lisa. Your words are truly appreciated and makes us work even harder to keep up the hard work! Thanks Again!

StarStarStarStarStar The best support group —    (Patient since Wed Jul 01 00:00:00 MDT 2015)

The staff is amazing. You have 100% of their time and support.


Reply

Shelby, thank you for taking the time to reply to our survey! Your kind words are surely appreciated and lets us know our hard work is paying off! Thanks again!

StarStarStarStarStar I loved my experience. Loved the concerns they gave me and all their input. Great job!!! —    (Patient since Sat Jan 01 00:00:00 MST 1)

I loved my experience. Loved the concerns they gave me and all their input. Great job!!!


Reply

Hi Angelia, Thank you for those kind words. We here at My Bariatric Solutions strive to make every patient's experience an exceptional one. We are honored that you chose us for your weight loss journey.

StarStarStarStarStar GREAT EXPERIENCE —    (Patient since Wed Apr 28 00:00:00 MDT 2021)

I had a great experience coming in to the office in Decatur. The staff was extremely helpful and never made me feel uncomfortable at any time.


Reply

Amy, thank you for taking the time to reply to our survey! Your kind words are surely appreciated and lets us know our hard work is paying off! Thanks again!

StarStarStarStarStar I always have a really good experience on the mobile unit —    (Patient since Mon Jul 28 00:00:00 MDT 2014)

I always have a really good experience on the mobile unit. Everyone is always very welcoming and prompt.


Reply

Julia, thank you for taking the time to reply to our survey! Your kind words are surely appreciated and lets us know our hard work is paying off! Thanks again!

StarStarStarStarStar Gastric sleeve pre op —    (Patient since Sat Jan 01 00:00:00 MST 1)

So far all well with the process. Looking forward to getting my health back in line with this process of losing 100 lbs plus!!!


Reply

Miguel, Thank you for taking the time to reply to our survey! Super Excited for you, and are here to help you along the way!

StarStarStarStarStar Communication can be improved  —    (Patient since Mon Jan 18 00:00:00 MST 2016)

Communication can be improved by letting the patient know or come back to check on them when waiting on the doctor. I had no idea why it was taking so long and was just sitting. I had rather be left in the lobby with magazines than all alone in a little room for 30-45 minutes waiting.


StarStarStarStarStar Everything and everybody is AMAZING at the Decatur office!!!! Very friendly and if they don't know... —    (Patient since Thu Oct 01 00:00:00 MDT 2015)

Everything and everybody is AMAZING at the Decatur office!!!! Very friendly and if they don't know something they will find out and call you right back. Love Jerri the Dietishin !!!!! She is very very helpful and relieves your anxiety!! Dr. Stowers is so kind and non judgemental he is awesome!!! Love this office and their staff!!!!!


Reply

Thank you for taking the time to reply to our survey! Your kind words are surely appreciated and lets us know our hard work is paying off! Thanks again!

StarStarStarStarStar Always great and always uplifting!! Answers all my questions!! Love the mobile unit! —    (Patient since Thu Nov 06 00:00:00 MST 2014)

Always great and always uplifting!! Answers all my questions!! Love the mobile unit!


Reply

Thank you for taking the time to reply to our survey! Your kind words are surely appreciated! Thanks Again!

StarStarStarStarStar Respect ,Compassion and Empathy —    (Patient since Tue Feb 13 00:00:00 MST 2018)

I am very impressed with the facilities and the people whom I came in contact with in the office. The compassion, respect, and caring attitude of each and every person was so much more than I ever expected. Dr.Arsalla Islam was very informative and answered all of my questions ( usually before I even knew to ask them) with compassion and empathy. She was genuinely concerned about my pre-existing health problems and is going to the limit to make sure I am cared for properly and with the least amount of risk.I don't believe I could be in better hands. Thank you !


Reply

Thank you for taking the time to reply to our survey! Your kind words are surely appreciated and we love hearing that all our hard work is paying off!

StarStarStarStarStar Everyone was very nice and professional. —    (Patient since Mon Jan 11 00:00:00 MST 2016)

Everyone was very nice and professional.


Reply

Jackie, Thank you for taking the time to reply to our survey!! Your kind words are surely appreciated!

StarStarStarStarStar Would love to have the lap band wagon come to Weatherford tx. —    (Patient since Thu May 03 00:00:00 MDT 2012)

Would love to have the lap band wagon come to Weatherford tx.


Reply

Janet, Thank you for taking the time to reply to our survey! We are definitely doing all we can to convenience our patients, and will send your request to our director. Thanks Again

StarStarStarStarStar The entire staff was amazing!!!! Friendly and very welcoming :)  —    (Patient since Thu Jan 07 00:00:00 MST 2016)

The entire staff was amazing!!!! Friendly and very welcoming :)


Reply

Shyla, Thank you for taking the time for our survey! Your kind words are truly appreciated. Thanks Again!

StarStarStarStarNo Star Suggestion to achieve 5 stars. —    (Patient since Thu Jul 09 00:00:00 MDT 2015)

I recommend that Dr. Stowers speak to the patient and family after the procedure. Otherwise, it makes one feel like you are an item on an assembly line. Technically he is an excellent surgeon but could improve on his bedside communication.


StarStarStarStarStar All was good —    (Patient since Sat Jan 01 00:00:00 MST 1)

All was good. Everyone was very nice, friendly and knowledgeable.


Reply

Brenda, Thank you for taking the time for our survey! Your kind words are truly appreciated. Thanks Again!

StarStarStarStarStar I thought I was going to be able to have my cardio clearance while I was there and they were gone... —    (Patient since Wed Mar 21 00:00:00 MDT 2018)

I thought I was going to be able to have my cardio clearance while I was there and they were gone the day of my appointment, other than that everything was perfect!! :)


Reply

Lacy, We apologize for the confusion regarding the cardiac group. They are normally available the same day as the surgeon. We have made Frontera aware of the situation, and we hope to never have an issue again. Thank you!

StarStarStarStarStar Excellent! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent medical staff and facilities!


Reply

Paul! Thank you for the kind words! We appreciate your feedback!

StarStarStarStarStar You should carry fruit punch flavor nectar protein. It is my favorite —    (Patient since Sat Jan 01 00:00:00 MST 1)

You should carry fruit punch flavor nectar protein. It is my favorite. I bet everyone else would like it. I mix it wit water with different water enhancers, then add ice. Yum.


Reply

Janice, We have forwarded your request to the dietician. We appreciate you taking the time to reply to the survey!

StarStarStarStarStar It could all be a tad more organized, but heck, who couldn't be? Also, it is often very confusing... —    (Patient since Wed Apr 27 00:00:00 MDT 2022)

It could all be a tad more organized, but heck, who couldn't be? Also, it is often very confusing because materials seem to be created for Dr. Stowers and for the Decatur office and surgery center. Things should be more clear about the different locations, directions, etc. But Dr. Islam is wonderful, and I'm excited about my upcoming surgery in 4 days!


StarStarStarStarStar Friendly and knowledgeable staff —    (Patient since Sat Jan 01 00:00:00 MST 1)

Friendly and knowledgeable staff


Reply

Debbie, Thank you for taking the time to reply to our survey! You kind words are surely appreciated!

StarStarStarStarStar I would simple say keep up The good work.  —    (Patient since Wed Mar 28 00:00:00 MDT 2018)

I would simple say keep up The good work.


Reply

Elaine, Thank you for taking the time to complete our survey! Your kind words are surely appreciated!

StarStarStarStarStar  —    (Patient since Mon Dec 07 00:00:00 MST 2015)

The staff was very helpful.


Reply

Thank you for taking the time to reply to our survey! Your kind words are surely appreciated!

StarStarStarStarStar I was very impressed and satisfied. I am going to call for another appointment —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was very impressed and satisfied. I am going to call for another appointment


Reply

Thank you for taking the time to reply to our survey.. Your kind words are surely appreciated.

StarStarStarStarStar I have no suggestions because my visit was perfect!! —    (Patient since Wed May 27 00:00:00 MDT 2020)

I have no suggestions because my visit was perfect!!


Reply

Mary, thank you for taking the time to reply to our survey! Your kind words are surely appreciated!

StarStarStarStarStar Just needed more time to visit with the Dr. —    (Patient since Wed May 23 00:00:00 MDT 2018)

Just needed more time to visit with the Dr.


Reply

Steve, we thank you for taking your time to reply to the survey! We appreciate your feedback, and want to let you know that we are working on having surgeons more available at consult. Thanks again!

StarStarStarStarStar Thanks for all your support!!  —    (Patient since Mon Jul 21 00:00:00 MDT 2014)

Thanks for all your support!!


Reply

Thanks for responding to our survey, Ronna! We are pleased to know that you've received the support you so greatly deserve. Thanks for being our patient.

StarStarStarStarStar I would love to be able to see doctor Stowers! —    (Patient since Thu Apr 02 00:00:00 MDT 2015)

I would love to be able to see doctor Stowers!


Reply

Amber, Thank you for taking the time to reply to our survey! In order to make changes to your scheduled appointments you will need to call our office, and request to be seen by Dr. Stowers, but please understand that he is not available for follow-up often. Thank you again!

StarStarStarStarStar Friendly Staff —    (Patient since Tue May 11 00:00:00 MDT 2021)

Excellent and friendly staff. Can't wait for my procedure.


Reply

We appreciate you taking your time to reply to our survey, Brenda.. Your kind words are surely appreciated!

StarStarStarStarStar It's been overall an amazing start. Thank you everyone for all that you do!  —    (Patient since Mon Oct 19 00:00:00 MDT 2015)

It's been overall an amazing start. Thank you everyone for all that you do!


Reply

Julie, thank you for the time to reply to our survey! Your kind words are surely appreciated!

StarStarStarStarStar put all the links on one web site. —    (Patient since Sat Jan 01 00:00:00 MST 1)

put all the links on one web site.


Reply

Dan, Thank you for taking the time to reply to our survey! Your request is actually in the works, and we hope to launch it soon.. Thanks Again!

StarStarStarStarStar Top Notch  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone at My Bariatric Solutions is very kind and helpful. They are all ready to answer questions and make your visits and procedure a pleasant experience.


Reply

Andra, Thank you for taking the time to reply to our survey! Your kind words are surely appreciated! Thank you again!

StarStarStarStarStar You guys are great. Would definitely recommend. —    (Patient since Tue Jul 14 00:00:00 MDT 2020)

You guys are great. Would definitely recommend.


Reply

Julie, Thank you for taking the time to reply to our survey! Your kind words mean so much! Thank you Again!

StarStarStarStarStar I need help with my dietI need a dietitian to give me more detailed info on what I should be... —    (Patient since Thu Feb 26 00:00:00 MST 2015)

I need help with my diet I need a dietitian to give me more detailed info on what I should be doing to keep from losing more weight and help me to maintain where I am it is going to require more than 15 seconds in the room with me she needs to take a detailed dietary log and analyze where I need to make changes and what else I should be doing simply telling me to consume more protein higher in fat and do less exercising contradicts everything everyone else is telling me Did she even ask me what my cholesterol values were before telling me to consume more fat? no she did not --check my labs cholesterol is still somewhat elevated. increasing my fat doesn't seem to me the right answer. extremely disappointed


StarStarStarStarStar I've referred a person who then referred people. IV had a fabulous experience. I'm 6 months out —    (Patient since Sat Jan 01 00:00:00 MST 1)

I've referred a person who then referred people. I've had a fabulous experience. I'm 6 months out. I hear some people say they've had a not so good experience and others had great like me. I would do it again in a heart beat. :)


Reply

Karen, Thank you for taking the time to reply to our survey. Your kind words are surely appreciated!

StarStarStarStarStar Very happy with the service. —    (Patient since Tue Sep 11 00:00:00 MDT 2018)

Very happy with the service.


Reply

Christina, Thank you! We appreciate the kind words, and we thank you for taking the time to reply to our survey!

StarStarStarStarStar 9 month follow up —    (Patient since Sat Jan 01 00:00:00 MST 1)

The crew are always supportive and cheerful


Reply

Carol, We appreciate you taking the time to reply to our survey!! Your kind words are surely appreciated!

StarStarStarStarStar Every one has been so helpful and patient with all of my questions.  —    (Patient since Thu Jun 18 00:00:00 MDT 2015)

Every one has been so helpful and patient with all of my questions.


Reply

Jade, We appreciate you taking the time to reply to our survey! Thank you for your kind words!

StarStarStarStarStar My visit was great! Everyone was very helpful and made the day at your office very welcoming!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

My visit was great! Everyone was very helpful and made the day at your office very welcoming!


StarStarStarStarStar excellent personnel professional and friendly  —    (Patient since Sat Jan 01 00:00:00 MST 1)

excellent personnel professional and friendly


StarStarStarStarStar Excellent People and Care —    (Patient since Wed Apr 22 00:00:00 MDT 2020)

I had my lap band done 7 years ago and it was the best decision of my life!! This appointment was for my yearly adjustment and check up and I couldn't be happier with the quality of the nurses and staff!! Thank you so much for taking such great care of me!!


Reply

Thank you for your response to our survey, Lisa. We are delighted to hear about your visit, and hope to see you soon.

StarStarStarStarStar I was so impressed with everybody I dealt with —    (Patient since Thu Nov 12 00:00:00 MST 2015)

I was so impressed with everybody I dealt with. I could not have felt better about beginning this new lifestyle. Great group of ppl.from the beginning to end.


Reply

Thank you for taking the time to respond to our survey, Selena. We are pleased to know that our goal was met and hopefully even exceeded in providing the best customer service and support possible. You deserve it! Thanks for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Exceptionally pleased —    (Patient since Sat Jan 01 00:00:00 MST 1)

I could not be more pleased with the surgery and the professionalism of this team. My only regret is that I did not have this done 15 years ago. I give Dr. Stowers and his team five stars plus.


Reply

Thank you for taking the time to complete our survey, Constance. We are excited to know that we have provided the type of service you so greatly deserve. We truly appreciate each and every one of our patients and set out to make sure it is expressed through our service, from beginning to end.

StarStarStarNo StarNo Star Mobil staff needs to make sure to see patients at their appointment time, not 30 minutes or more... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Mobil staff needs to make sure to see patients at their appointment time, not 30 minutes or more past the time. My time is valuable and I get there at least 10 minutes early, in order to fill out paperwork, so I will be ready to see the nurse practitioner. The staff should be ready to see me closer to my allotted appt time.


Reply

Thank you for taking the time to complete our survey, Carrie. We appreciate your feeback. Our mobile unit team as well as our office personnel strive to meet each patients appointment in a timely manner, however there are times that this just isn't possible. We deeply apologize for the inconveniene and will continue to work hard to be prompt and not inconvenience you any further. Thanks for being our patient.

StarStarStarStarStar I have recommended patients and they are having surgery with you. —    (Patient since Fri Jan 10 00:00:00 MST 2020)

I have recommended patients and they are having surgery with you.


Reply

Susan, Thank you for taking your time to complete the survey! We appreciate you putting out name out there for others who may be interested. Just be sure that they mention your name when they call in to schedule.. Thanks again.

StarStarStarStarStar Dr Stowers and all the staff made me very comfortable and answered all my questions while... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Stowers and all the staff made me very comfortable and answered all my questions while providing the information need to help me make my decision.


Reply

Michelle, Thank you for replying to our survey! Thank you for your kind words.

StarStarStarStarStar The Mobil group is excellent and very helpful. —    (Patient since Wed Oct 20 00:00:00 MDT 2021)

The Mobil group is excellent and very helpful.


Reply

Stephanie, We thank you for taking the time to answer our survey! Your kind words are very much appreciated!

StarStarStarStarStar SO LOOKING FORWARD TO GETTING AN OFFICE IN WACO. MY FIRST VISIT THIS PAST WEEK WAS GREAT —    (Patient since Thu Oct 22 00:00:00 MDT 2015)

SO LOOKING FORWARD TO GETTING AN OFFICE IN WACO. MY FIRST VISIT THIS PAST WEEK WAS GREAT. THE PA WAS WONDERFUL AND IAM FEELING SO MUCH BETTER.


Reply

Linda, Thank you for taking the time to reply to our survey! We hope to have the clinic in Waco up and running soon.. So glad to hear your doing better!

StarStarStarStarStar Continuing Care transfer —    (Patient since Sat Jan 01 00:00:00 MST 1)

I'm transferring for Continuing Care and everybody I've spoken with has been very friendly, informative and helpful.


Reply

Joni, Thank you for taking your time to answer our survey!.. Your kind words are very much appreciated! Thanks again!

StarStarStarStarStar VERY pleased with the whole process everytime I go for a fill... —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

VERY pleased with the whole process everytime I go for a fill...


Reply

Lucille, we appreciate your taking your time to answer the survey! We are glad to have met your expectations, and will strive to continue to do so. Thanks again.

StarStarStarStarStar I am excited about the possibility of a Waco office. I hope that happens soon! —    (Patient since Thu Mar 22 00:00:00 MDT 2018)

I am excited about the possibility of a Waco office. I hope that happens soon!


Reply

Pat, We are super excited as well! It should be up and running in no time!

StarStarStarStarNo Star We did not really learn anything new at this visit, and when you are driving from 3+ hours away, I... —    (Patient since Sat Jan 01 00:00:00 MST 1)

We did not really learn anything new at this visit, and when you are driving from 3+ hours away, I expected more than just a weigh on and to go over my blood work. This puts doubt into my mind as to if we need to attend more post op appointments.


StarStarStarStarStar Would like to see more locations.  — 

Would like to see more locations.


Reply

Thank you for taking the time to respond to our survey, Demetria. As you may know, we are growing daily and adding locations quickly. Hopefully, we will be in your area before you know it. In the meantime, thank you for continuing with us for your follow up appointments. We appreciate you being our patient.

StarStarStarStarStar The only thing I could recommend is making it possible to go to the nearest clinic for appointment —    (Patient since Sat Jan 01 00:00:00 MST 1)

The only thing I could recommend is making it possible to go to the nearest clinic for appointments regardless of the type of insurance you have


StarStarStarStarStar The Doctor and Staff were wonderful. However I felt frustrated about the following:1 —    (Patient since Fri Oct 09 00:00:00 MDT 2015)

The Doctor and Staff were wonderful. However I felt frustrated about the following: 1.I waited so long for my consult appointment, my other two appointments were missed. (Cardiac eval, and pych eval) 2. Even though the staff was great, I felt like I was being rushed thru each dept. Dr.Stowers and his staff were really nice, and friendly I just wished it were more organized with the pych and cardiac departments. I would still refer people to them, very friendly and knowledgable...


Reply

Thanks for your response, Darlene. We do apologize for a long wait for your consult appointment with our office. We offer the additional testing as a courtesy to our patients but it is not mandatory that this be completed on the day of your consultation with our office. All patients are free to schedule with any providers of their choice, however we would like to offer an apology for any inconvenience associated with our practice. We appreciate you choosing our practice for your weightloss surgery needs and look forward to your success!

StarStarStarStarStar First Visit —    (Patient since Fri Oct 09 00:00:00 MDT 2015)

It was very busy on the Friday of my appointment, but everyone was very friendly and helpful


Reply

Thanks for responding to our survey Bobbie! We appreciate your patience and kind response and look forward to assisting you along this amazing, life changing journey!

StarStarStarStarStar Absolutely no one to great you at Cardiac Place. Had to wonder around to find someone —    (Patient since Wed Sep 30 00:00:00 MDT 2015)

Absolutely no one to great you at Cardiac Place. Had to wonder around to find someone. No one available at Psy Med had to call their office to find out where someone was. It all worked out in the end. Had a Great visit overall.


Reply

Thank you for responding to our survey Jeffrey! Since your response we have since added a doorbell at our office, and have a sign-in sheet as well. I have also made some signs that let the patient know that we will be with them as soon as possible and our team will keep checking the lobby. Thanks for helping us make our patient experience more welcoming, as this is always our goal!

StarStarStarStarStar I would not change a thing. My Bariatric Solutions —    (Patient since Thu Oct 30 00:00:00 MDT 2014)

I would not change a thing. My Bariatric Solutions has been awesome for my new journey!


Reply

Thank you for responding to our survey Stephanie! We appreciate your kindness, and look forward to assisting you along this amazing, life changing journey!

StarStarStarStarStar I honestly love the staff —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

I honestly love the staff. Every time I go there I feel comfortable and like I dint have to keep my guard up. Very down to earth. I may have to drove an hour and 45 minutes but I can't imagine going to any other doctor.


Reply

Kaitlin, Thank you for responding to our survey! We appreciate the kind words, and look forward to helping you along the way!

StarStarStarStarStar J.Huff Review 2 —    (Patient since Mon Apr 27 00:00:00 MDT 2015)

Messed up on the stars!!! Oops!


Reply

;)

StarStarNo StarNo StarNo Star J.Huff's Review  —    (Patient since Mon Apr 27 00:00:00 MDT 2015)

My decision to have the sleeve done was the best decision I ever made. My experience with Dr. Stowers and his team at My Bariatric Solutions, has province to be another good decision. They are kind, knowledgeable, and have lots of experience. I have three friends who went to him for their procedures and that is how I chose to go with Dr. Stowers. They were all very happy with there experience. If they were happy, I knew this doctor was right for me!


Reply

Thank you for responding to our survey Monica! We appreciate your kindness, and look forward to assisting you along this amazing, life changing journey!

StarStarStarStarStar There is nothing to change everyone there treat you like a person not just a chart it's like we... —    (Patient since Mon Mar 05 00:00:00 MST 2012)

There is nothing to change everyone there treat you like a person not just a chart it's like we are old friends


Reply

Thank you for responding, Florence. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are here for you every step of the way!

StarStarStarStarStar I know you have to get everyone through, but it can seem a little impersonal —    (Patient since Sat Jan 01 00:00:00 MST 1)

I know you have to get everyone through, but it can seem a little impersonal. It my be good to have at least one more opportunity for a one-on-one with the PA or Doctor.


Reply

Thank you for responding Kevin. I understand your concern and please remember that you can call and schedule to see the doctor or PA anytime.

StarStarStarStarStar The visit was great. I found the new patient information on the website a little confusing —    (Patient since Sat Jan 01 00:00:00 MST 1)

The visit was great. I found the new patient information on the website a little confusing. I wasn't ever sure if I had completed all the education, etc. that I needed to. There should be one checklist on the website cover page showing things checked off as you complete them. Also having the New patient education totally separate from post op patients would help. I was told at my visit that I had done everything I needed to do prior to my first visit, but I wasn't sure before that. Thank you. Elizabeth Murray


Reply

Thank you for responding. Online portals can be confusing but please remember that our team is here for you anytime you need them and can answer or help you with anything. That is what we are here for and we do not want you to be confused or frustraded. We are only a call away.

StarStarStarStarStar Excellent Staff —    (Patient since Sat Jan 01 00:00:00 MST 1)

All aspects of this experience so far have been exceptional... Staff, information, entire experience is all positive.


Reply

Thank you for responding, Rick. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited for you and are here for you every step of the way!

StarStarStarStarStar Please make the patient aware that the appt —    (Patient since Sat Jan 01 00:00:00 MST 1)

Please make the patient aware that the appt. With Doctor,dietitian, finance and so forth will take upwards of 3 hours or more. Very helpful that most paperwork can be done online. All professionals that I met with were very informative & I was impressed with the practice and Dr. Stowers.


Reply

Thank you for responding, Shelly. We try to inform all patients and we are sorry if you weren't verbally informed. Our first email that we send also has that information. We are so glad your appointment went well and are very excited for you. Good luck!

StarStarStarStarStar If everyone knew how great and easy this was!!! Thank you- y'all are the sweetest and best! Thank... —    (Patient since Mon Jul 21 00:00:00 MDT 2014)

If everyone knew how great and easy this was!!! Thank you- y'all are the sweetest and best! Thank you!!


Reply

Wow! Ronna, Thank you for the great compliments, and taking time to respond to the survey! We look forward to seeing how your hard work has paid off, and are here to help you with anything you may need! Thank you again!

StarStarStarStarStar I really appreciate the bus coming to Abilene —    (Patient since Mon Feb 24 00:00:00 MST 2020)

I really appreciate the bus coming to Abilene. Otherwise , I would have to take a day off from work.


Reply

Thank you for responding to our survey Connie. It is our pleasure to assist our patients with the Lap Band Wagon who live afar. We look forward to providing you with aftercare, close to home.

StarStarStarStarStar I'm always treated with respect and the staff are very courteous.  —    (Patient since Wed Jul 29 00:00:00 MDT 2020)

I'm always treated with respect and the staff are very courteous.


StarStarStarStarStar Love, love, love MBS. It feels like talking to family when I come in —    (Patient since Tue Feb 25 00:00:00 MST 2020)

Love, love, love MBS. It feels like talking to family when I come in. Thank you for such wonderful experiences! I would still really like a face to face support group and implementation of a "buddy" system for working out. I really wish I knew others that could meet up with me at the gym. Thank you again!!!


Reply

Thank you for the kind words! It is our goal to make you feel as comfortable as possible. We strive to make the experience as pleasant as we can! The two suggestions you made will be take into consideration. Thanks again!

StarStarStarStarStar I have nothing but good things to say,very pleased —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have nothing but good things to say,very pleased


Reply

Pam, Thank you for taking the time to answer the survey! You kind words mean so much! Thanks again.

StarStarStarStarStar I would have liked more time with the doctor to go over some questions —    (Patient since Sat Jan 01 00:00:00 MST 1)

I would have liked more time with the doctor to go over some questions. Also a little more time with the Nutritionist.


Reply

Thank you for responding Michael. Just remember we are a call away and we can get any of the questions you have answered.

StarStarStarStarStar VERY GOOD SERVICE GLAD I CHOSE YOU! —    (Patient since Sat Jan 01 00:00:00 MST 1)

VERY GOOD SERVICE GLAD I CHOSE YOU!


Reply

We are honored that you chose our practice for your weight loss surgery needs and look forward to going alongside you every step of the way.

StarStarStarStarStar From day one my visit with everyone has been amazing. They have been kind, respectful and patient —    (Patient since Wed Mar 28 00:00:00 MDT 2018)

From day one my visit with everyone has been amazing. They have been kind, respectful and patient. And always addressed all my concerns. My sincere thanks to all of you!!So don't change a thing!!!


Reply

Thank you for responding, Elaine. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are here for you every step of the way!

StarStarStarStarStar Yall are are awesome!!!! Not sure what you could do anything to make it better!! I love it!!!! —    (Patient since Wed Feb 04 00:00:00 MST 2015)

Yall are are awesome!!!! Not sure what you could do anything to make it better!! I love it!!!!


Reply

Thank you for responding, Crystal. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited for you and are here for you every step of the way!

StarStarStarStarStar I love the lap band wagon service in Abilene —    (Patient since Sat Jan 01 00:00:00 MST 1)

I love the lap band wagon service in Abilene. Rich and the nurse and the NP are so sweet and helpful and always have a smile on their face. They keep encouraging me and for that I am grateful. Thank you for bringing this service to Abilene.


Reply

Thank you for responding, Steele. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are here for you every step of the way!

StarStarStarStarStar My visit was excellent. Everyone is always friendly and helpful. Wouldn't change a thing. —    (Patient since Fri Oct 17 00:00:00 MDT 2014)

My visit was excellent. Everyone is always friendly and helpful. Wouldn't change a thing.


Reply

Thank you for responding, Evelyn. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited to continue to see your transformation and are here for you every step of the way!

StarStarStarStarStar I have already referred someone to you! —    (Patient since Thu Jun 21 00:00:00 MDT 2018)

I have already referred someone to you!


Reply

Thank you for responding Lisa! And thank you for your referral, it means so much!

StarStarStarStarStar I would like to see some people of color working for your office. —    (Patient since Thu Jan 15 00:00:00 MST 2015)

I would like to see some people of color working for your office.


Reply

Thanks for responding. Hey Sherry you should check out our website as we do have several. They just work in different locations.

StarStarStarStarStar Very friendly staff that has all your needs at heart !  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Office was nice and staff genuinely had my health and needs at heart. Very friendly and helpful. Thank u My Bariatric Solutions!


Reply

Thank you for responding, Amanda. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited for you and are here for you every step of the way!

StarStarStarStarStar I would change the phone system and record calls.. —    (Patient since Tue May 08 00:00:00 MDT 2018)

I would change the phone system and record calls... I have been charge for a no show 2 times and I am very good on calling a canceling appointments or let someone know I will be late...


Reply

Luciana, Thank you for taking the time to respond to our survey! We appreciate knowing what concerns you have, so that we may make your next experience with us a better one. We apologize for the confusion on appointments scheduling, cancellations, and charges that were assessed in the process. It does seem that one of the charges was taken care of. We ask that you make us aware if this happens again, and give us at least 24 hour notice for rescheduling or cancellations. We have updated the phone system, and all calls are recorded. So, please know that we will strive to make your experience with us a smooth as possible.

StarStarStarStarStar Everyone asks how will it cost and will insurance help? I try and encourage and send you referrals  —    (Patient since Mon Jul 20 00:00:00 MDT 2009)

Everyone asks how will it cost and will insurance help? I try and encourage and send you referrals


Reply

Thank you for responding Billy! We appreciate your referrals! Keep sending them our way.

StarStarStarStarStar The Bariatric team in the bus Colleen and Debbie and I believe Richard are great —    (Patient since Mon Feb 01 00:00:00 MST 2010)

The Bariatric team in the bus Colleen and Debbie and I believe Richard are great. Debbie and Colleen listen to you and give great advice and solutions. Very good team that works well together.


Reply

Thank you for responding, Ronald. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are here for you every step of the way!

StarStarStarStarStar I wouldn't change anything.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I wouldn't change anything.


Reply

Thank you for responding, Tammie. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited to keep seeing your transformation and are here for you every step of the way!

StarStarStarStarStar Not so much repetitive paperwork. Every thing else worked like clock work.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Not so much repetitive paperwork. Every thing else worked like clock work.


Reply

Thank you for taking the time to respond the our survey, Sharon! We appreciate your feedback, and will try to make a change in regards to paperwork. If you have any suggestions, please feel free to let us know. Thank you Again!

StarStarStarStarStar I had a very good visit and was pleased with the outcome —    (Patient since Tue Apr 12 00:00:00 MDT 2022)

I had a very good visit and was pleased with the outcome. Great customer service all the way around!


Reply

Thank you for responding, Stacey. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited for you and are here for you every step of the way!

StarStarStarNo StarNo Star I still would like to see a face to face support group that meets regularly —    (Patient since Tue Oct 06 00:00:00 MDT 2020)

I still would like to see a face to face support group that meets regularly. I attended the psychologist facilitated weekly support group at Fort Worth Lap Band and found it so valuable!! That invaluable piece alone might have me considering referring my friends there instead. Your "support group" which is really more of an nice educational series, sadly doesn't even happen regularly anymore.


StarStarStarStarStar Time in between things, I never had time to get a snack or drink and I am diabetic —    (Patient since Sat Jan 01 00:00:00 MST 1)

Time in between things, I never had time to get a snack or drink and I am diabetic. And have back and hip problems riding bike is hard on my hip it pops out I could not finish that part. Otherwise very good.


Reply

Thank you for responding Laquita. We are all about our patients health so next time please mention it and we would be glad to get you something. I'm sorry you had a hard time with the Cardiac Clearance but again this is for your safety during surgery. I see you will be going to surgery soon, good luck and we can't wait to see your transformation.

StarStarStarStarStar This is the first time I have considered this type of procedure and I came away from the visit... —    (Patient since Mon Aug 17 00:00:00 MDT 2015)

This is the first time I have considered this type of procedure and I came away from the visit very informed and even more confident in having the procedure preformed. I thought everyone I visited with was great!!


Reply

Thank you for responding Tim. We are honored that you chose our practice for your weight loss surgery needs and look forward to going alongside you every step of the way. 

StarStarStarStarStar i got 1 cc fill in the band but i think i could have used the whole 2 ccs :) —    (Patient since Wed Dec 04 00:00:00 MST 2019)

i got 1 cc fill in the band but i think i could have used the whole 2 ccs :)


StarStarStarStarStar You have a great system I was very impressed! —    (Patient since Sat Jan 01 00:00:00 MST 1)

You have a great system I was very impressed!


Reply

Thank you for responding, LouAnn. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited to see your transformation and are here for you every step of the way!

StarStarStarStarStar Very friendly in Abilene  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very friendly in Abilene


Reply

Thank you for responding, Carol. It is our goal to make sure every patient feels welcomed!

StarStarStarStarStar Everything was good except the oversight of my signing for the aftercare plan then it not being... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything was good except the oversight of my signing for the aftercare plan then it not being added onto my price. I have been under the impression all this time that I have paid for it only to find out at the visit afterward that I have to pay now. I have to say it is a disappointment. I don't feel like this is my mistake nor should I have to pay the extra for this oversight on your part. Other than that I am SUPER HAPPY with everything about my experience here!!!


StarStarStarStarStar First Appointment —    (Patient since Sat Jan 01 00:00:00 MST 1)

The best experience ever from start to finish. The doctor takes his time and is very honest and genuine.


Reply

Thank you for responding, Sharon. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited for you and are here for you every step of the way!

StarStarStarStarNo Star Thank you for coming to WACO —    (Patient since Tue Jul 14 00:00:00 MDT 2020)

Thank you for coming to WACO


Reply

Thank you for responding, Julie. You are very welcome and we are glad to hear that our Mobile Unit is helping so many!

StarStarStarStarStar Mobile Unit NP/Nurse is awesome —    (Patient since Mon Sep 15 00:00:00 MDT 2014)

The two ladies in the mobile unit are so kind and very personable. Love them.


Reply

Robbi, Thank you! We are so appreciative of the kind words. We strive to show our patients how important they are to us! Your positive feedback reminds us of why we do what we do! Again, Thank you!

StarStarStarStarStar Excellent Dealings —    (Patient since Sat Jan 01 00:00:00 MST 1)

As I continue on this journey... everyone at the Keller office is Stellar in their professionalism, courtesy and being informative...


Reply

Thank you for responding, Rick. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited for you and are here for you every step of the way!

StarStarStarStarStar All staff are very friendlyThey treat me like they see me on a daily basis.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

All staff are very friendly They treat me like they see me on a daily basis.


Reply

We appreciate your responding to our survey Lisa! Your kind words are just what we need hear! We will strive to make all of our patients, our friends. Again, Thank you!

StarStarStarStarStar I love every one on the mobile unit! Such nice, positive, and reassuring folks! You guys are... —    (Patient since Mon Apr 21 00:00:00 MDT 2014)

I love every one on the mobile unit! Such nice, positive, and reassuring folks! You guys are awesome!


Reply

Thank you for responding Melanie. It is our goal to make every patient feel appreciated. We are happy to hear that our Mobile Unit is helping so many!

StarStarStarStarStar Everything was great!We were treated with respect and courtesy.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything was great! We were treated with respect and courtesy.


Reply

Thank you for responding, Rick. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited to see your results and life change. We are here for you every step of the way!

StarStarStarStarStar Excellent as Always! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Title says it all! Once again, everyone did great. Truly, couldn't ask for better service. I love you guys.


Reply

Thank you for responding, Melinda. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are here for you every step of the way!

StarStarStarStarStar Something I missed  —    (Patient since Mon Oct 12 00:00:00 MDT 2020)

The only thing I didn't know about until I got home was about the dietician


Reply

Thank you for responding Norma. We apologize that you left the office unsure of the dietary portion of our program. Education is our #1 goal so please feel free to give our office a call with any questions you many have.

StarStarStarStarStar My only disappointment was that the clinic didn't have all the supplements that I needed on hand —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

My only disappointment was that the clinic didn't have all the supplements that I needed on hand. Of course, the reminded me that I could order them online, but I really try to use my day away from work for health appointments to "get set" for the next three months. Otherwise, everything was uber excellent!


StarStarStarStarStar Incredible Mobile Ofc Staff —    (Patient since Mon Feb 03 00:00:00 MST 2014)

The Mobile Ofc staff are so wonderful!!! Very kind, caring, & genuinely interested in what is happening in my life. Encouraging, listening, & gracious - they help me stay positive during this very emotional time in my family's life!!! Love Them!!!


Reply

Thank you for responding to our survey Marilyn. It is our pleasure to assist you in anyway that we can during your weight loss journey. Let us know if we can be any more of assistance.

StarStarStarStarStar Friendly and supportive staff  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone here is so supportive and helpful!


Reply

Thank you so much for responding Stephanie. We are honored that you chose our practice for your weight loss surgery needs and look forward to going alongside you every step of the way.

StarStarStarStarStar Excellent and supportive staff —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone here is so helpful and friendly.


Reply

Stephanie, Thank you! We appreciate your feedback, ad will continue to strive to be the friendly, helpful staff that you deserve! Thanks again!

StarStarStarStarStar I think that everything in your office and your staff are excelent —    (Patient since Wed Apr 01 00:00:00 MDT 2015)

I think that everything in your office and your staff are excelent


Reply

Thank you for responding, Olivia. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited to see your results and are here for you every step of the way!

StarStarStarStarStar Fabulous  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have never been in a medical system of any sort that is so friendly, accommodating, and informative. MBS and WHS rock!!


Reply

Thank you for responding,Traci. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited to see your results and are here for you every step of the way!

StarStarStarStarStar You don't have to change a thing —    (Patient since Thu Nov 16 00:00:00 MST 2017)

You don't have to change a thing


Reply

WOW! We thank you for your positive feedback! This is exactly what we strive for! Thanks again, Lois!

StarStarStarStarStar 3 month follow up —    (Patient since Sat Jan 01 00:00:00 MST 1)

My entire experience, from beginning to my follow up, has been amazing!


Reply

Lizabeth, We appreciate your feedback! Your kinds words, and comment are so very appreciated! Your experience is what we strive for! Thank you!

StarStarStarNo StarNo Star There was no personal service. I felt like a piece of production on an assembly line. —    (Patient since Sat Jan 01 00:00:00 MST 1)

There was no personal service. I felt like a piece of production on an assembly line.


Reply

Thank you for responding Courtney. We aplolgize that you felt like a piece of production on an assembly line, it is never our goal to make patients feel rushed or unappreciated. We will continue to strive to make sure we never make this mistake again.

StarStarStarStarStar Everyone was very professional and treated me with the most respect and Debbie was so helpful... —    (Patient since Wed Oct 20 00:00:00 MDT 2021)

Everyone was very professional and treated me with the most respect and Debbie was so helpful about my Knee surgery.


Reply

Thank you for responding, Stephanie. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are here for you anytime!

StarStarStarStarStar I wouldn't change anything  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I wouldn't change anything


Reply

Thank you for responding, Dana. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited for you and are here for you every step of the way!

StarStarStarStarStar I personally enjoyed my 12th follow up with the entire staff —    (Patient since Sat Jan 01 00:00:00 MST 1)

I personally enjoyed my 12th follow up with the entire staff.they are nice ,and are very willing to suggest things to try or do with whatever questions I might have over all rating a five stars. And thank you for helping me get my health issues headed in the right direction. ...


Reply

Thank you for responding Carla. You are very welcome; it is our pleasure to make sure every patients experience is rewarding. We are honorned that you chose us for your weight loss journey!

StarStarStarStarStar Dr. Islam is an amazing doctor and person —    (Patient since Wed Jul 15 00:00:00 MDT 2015)

Dr. Islam is an amazing doctor and person. I look forward to a long friendship with her and the staff.


Reply

Glenda, Thank you! We appreciate your kindness! We are here for you! Again, Thank you!

StarStarStarStarStar Sleeve —    (Patient since Mon Mar 16 00:00:00 MDT 2015)

These folks always make me feel very comfortable. they always are very helpful. Best place to had surgery at.. Love you all


Reply

Doris, Thank you! We strive for you to feel comfortable, and at peace. Your kind words mean so much to us, and they remind us why we do what we do.. We are so honored! Thanks again!

StarStarStarStarStar Think we should visit with surgeon every visit. —    (Patient since Mon Apr 28 00:00:00 MDT 2014)

Think we should visit with surgeon every visit.


Reply

Thank you for responding Beverly. As much as our surgeon would love to visit with his patients at every visit, as a surgeon, he is dedicated to providing the actual surgery to patients like yourself in order to provide them with the quality of life they so greatly deserve. He has entrusted your follow-up care to our nurse practitioners who specialize in weight loss, maintenance, and overall health after bariatric surgery. Please feel free to let us know if you have any other questions.

StarStarStarStarStar Very Pleased with Dr Stowers —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very Pleased with my decision to use Dr. Stowers.


Reply

Thank you for responding, Ashley. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are so glad you chose Dr Stowers as well and we are here for you every step of the way!

StarStarStarStarStar I loved meeting with Dr. Stowers —    (Patient since Thu Jul 16 00:00:00 MDT 2015)

I loved meeting with Dr. Stowers. He put me at ease and answered all my questions about the sleeve. The only thing was that I got conflicting information about the cardiology appointment and the scope. I will have to call to confirm what needs to be done with that.


Reply

Thank you for responding Misty. We are so glad your consult went well and we are here anytime you have any questions.

StarStarStarStarStar No comment at all. All went very well! —    (Patient since Sat Jan 01 00:00:00 MST 1)

No comment at all. All went very well!


Reply

Thank you for responding to our survey Cara. We are pleased to hear everything went well and will continue to work hard to make sure everything continues to go smoothly for you.

StarStarNo StarNo StarNo Star I never get a designated time on my post op appointments to visit with the dietician —    (Patient since Mon Nov 10 00:00:00 MST 2014)

I never get a designated time on my post op appointments to visit with the dietician. She called me later but I missed her call. I take the time to drive to my scheduled appointment and would appreciate a face to face visit with her. Also, you would not discuss some billing questions that I had. I was referred to call the hospital, which I did. I was talked to hastily and rudely. I have asked my niece to assist me with getting my questions/concerns answered.


StarStarStarStarStar Referral for services.  —    (Patient since Wed Oct 19 00:00:00 MDT 2022)

I have referred several people to Dr. Stowers and the services at My Bariatric Solutions. I can not say enough about how great a job they do!


Reply

Thank you for responding, Cheryl. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are here for you anytime!

StarStarStarStarStar My time spent with office staff was very good. All were pleasant and proficient! —    (Patient since Thu Mar 19 00:00:00 MDT 2015)

My time spent with office staff was very good. All were pleasant and proficient!


Reply

Thank you for responding, Gary. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are here for you every step of the way!

StarStarStarStarStar my 1st visit —    (Patient since Thu Jul 16 00:00:00 MDT 2015)

Dr. ISLAM IS AN OPEN AND PROFFETIONAL DR. I FELT VERY COMFORTABLE WITH HE AND SHE ANSWERD ALL MY QUESTION WITH GOOD EYE CONTACT AND KNOWLEDGE


Reply

Diane,thank you for taking the time to fill out our survey; your kind words are much appreciated.

StarStarStarStarStar patient's 1st visit —    (Patient since Thu Jul 16 00:00:00 MDT 2015)

Dr. Islam is the best Dr. I have encountered in 10 yrs. I am overly whelmed by her openness and professionalism


Reply

Diane, Thank you for responding to the survey! Your kind words are very much appreciated! We are honored to help you! Thanks Again!

StarStarStarStarStar I would like to see RN or hospital call within 2 days after surgery to check on me, not the day... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I would like to see RN or hospital call within 2 days after surgery to check on me, not the day after I saw MD on 1st week post op.


Reply

Thanks for responding Amanda. Please remember that we are only a call away and are here for you if needed. Thank you.

StarStarStarStarStar It would be nice for protein drinks to be in a cold vending machine at the gym or maybe stored in... —    (Patient since Thu Oct 18 00:00:00 MDT 2012)

It would be nice for protein drinks to be in a cold vending machine at the gym or maybe stored in a locked refridgerator at the FNW desk and available for sale.


Reply

Thank you Kayci for taking the time to respond to our survey! We appreciate your feedback, and will take your suggestions into consideration. Thanks again!

StarStarStarStarStar I am taken back to a time not so very long ago, but seems like forever when doctors made house... —    (Patient since Wed Jul 15 00:00:00 MDT 2015)

I am taken back to a time not so very long ago, but seems like forever when doctors made house calls and genuinely cared for their patients this is what the Wise clinic seemed like to me.


Reply

Wow! What a wonderful compliment! We appreciate your kindness, and will continue to strive to make your experience with us and enjoyable one. We would like to also thank you for taking the time to respond to the survey!

StarStarStarStarStar I have no complaints! Everyone was very helpful and gave great customer service —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have no complaints! Everyone was very helpful and gave great customer service. I'm looking forward to many more visits and especially my surgery. Thank you all for your care! :)


Reply

Kellie, Thank you for responding to the survey! Your kind words are very much appreciated! We are honored to help you! Thanks Again!

StarStarStarStarStar Not have to go 104 miles for your post op check up. —    (Patient since Thu Feb 26 00:00:00 MST 2015)

Not have to go 104 miles for your post op check up.


Reply

Thank you for responding, Patricia. Of course we have you scheduled on our mobile unit that is there in Waco for the rest of your visits but for the 1 week follow up we like that to be with the surgeon so he can make sure everything is going well.

StarStarStarStarStar I would not change anything —    (Patient since Sat Jan 01 00:00:00 MST 1)

I would not change anything.Everyone was so pleasant and helpful and i felt like they all genuinely cared about me.


Reply

Thank you for responding, Tammie. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited for you and are here for you every step of the way!

StarStarStarStarStar Everything was wonderful as it always is! —    (Patient since Wed May 21 00:00:00 MDT 2014)

Everything was wonderful as it always is!


Reply

Angie, Thank you for responding to the survey! Your kind words are very much appreciated! We are honored to help you! Thanks Again!

StarStarStarStarStar I was very pleased with the service and have definitely recommended you to others  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was very pleased with the service and have definitely recommended you to others


Reply

Thank you for responding Sheila. It is our pleasure to deliver excellent customer service to every patient. We would like to Thank You personally for recommending others to our office and we are honored that you picked us for your weight loss needs.

StarStarStarStarStar Excellent visit and received helpful and encouraging information  —    (Patient since Thu Sep 22 00:00:00 MDT 2011)

Excellent visit and received helpful and encouraging information


Reply

Rhuronne, Thank you for responding to the survey! Your kind words are very much appreciated! We are honored to help you! Thanks Again!

StarStarStarStarNo Star All services were great maybe the psyche evaluation room could be larger and no talking going on... —    (Patient since Sat Jan 01 00:00:00 MST 1)

All services were great maybe the psyche evaluation room could be larger and no talking going on it was hard to concentrate had to retake one of the tests


StarStarStarStarStar Excellent —    (Patient since Thu Apr 25 00:00:00 MDT 2013)

The staff has always been cordial and very helpful in anything that the were doing for or with me.


Reply

Thank you for responding, Nancy. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are here for you every step of the way!

StarStarStarStarStar Welcome to Waco ! Debbie, Colleen & Richard are awesome !!! —    (Patient since Mon Apr 28 00:00:00 MDT 2014)

Welcome to Waco ! Debbie, Colleen & Richard are awesome !!!


Reply

Thank you for responding Dorothy. It is our pleasure to make sure all of our patients feel appreciated. We are glad to hear that our Mobile Unit is helping so many with their weight loss needs.

StarStarStarStarStar Love the team —    (Patient since Mon Jun 10 00:00:00 MDT 2013)

I have always had excellent care from the staff at My Bariatric Solutions.


Reply

Natalie , Thank you for responding to the survey! Your kind words are very much appreciated! We are honored to help you! Thanks Again!

StarStarStarStarStar I was amazed at how clean the wagon was —    (Patient since Tue Nov 10 00:00:00 MST 2020)

I was amazed at how clean the wagon was. It was creepy at first to think this would take place in a travel trailer but once inside everything and everyone were SO professional. Loved it


Reply

Thank you for responding Linda! We are very glad you found our Mobile Unit clean and professional. We have worked very hard to accommodate patients with our traveling Mobile Unit.

StarStarStarStarStar Best Choice! —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

I currently switched from True Results to My Bariatric Solutions. I am beyond pleased with my decision to switch! Bariatric Solutions has been super friendly, helpful, and resourceful for my weight loss journey. I am looking forward to losing weight and getting health with the help of my awesome team at Bariatric Solutions!


Reply

Taylor, Thank you for responding to the survey! Your kind words are very much appreciated! We are honored to help you! We will strive to make your experience, the best! Thanks Again!

StarStarStarStarStar Would like to see surgeons and a permanent office in waco area —    (Patient since Sat Jan 01 00:00:00 MST 1)

Would like to see surgeons and a permanent office in waco area


Reply

Thank you Yvonne for responding to our survey! We will take your suggestions into consideration. We do have a clinic coming soon, and are working diligently to get it staffed to better serve the Waco area. Again, Thank you for your feedback!

StarStarStarStarStar Consult Visit —    (Patient since Wed Mar 04 00:00:00 MST 2020)

Enjoyed meeting the staff and Dr. Stowers at my consult. Very friendly. Processing was so easy that it was hard to believe that I was in a medical office.


Reply

Thank you for responding, Brenda. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited for you and are here for you every step of the way!

StarStarStarStarStar Great —    (Patient since Thu Dec 13 00:00:00 MST 2018)

Experience from surgery to date has been amazing. Would be interested in working at Waco clinic if your looking for sales staff!


Reply

Thank you for responding Timothy! I am so glad our hard work has paid off and is being recognized. And I will pass along this information to the correct person!

StarStarStarStarStar  —    (Patient since Thu Dec 13 00:00:00 MST 2018)

Great visit as always.. How experience from surgery to date has been amazing! I would may be interested in working at Waco clinic if ya'll are looking for sales folks ..


StarStarStarStarStar Excellent service - this was my first visit to the "van" and I was very impressed. —    (Patient since Wed Oct 17 00:00:00 MDT 2012)

Excellent service - this was my first visit to the "van" and I was very impressed.


Reply

Thank you for responding Karla! We have worked very hard to accommodate patients by providing the Mobile Unit. The staff is wonderful as well. Thank you for recognizing it.

StarStarStarStarStar I would like to kno —    (Patient since Fri Jun 26 00:00:00 MDT 2015)

I would like to know what would happen if I cancelled the surgery ? Thanks.


StarStarStarStarStar 5star —    (Patient since Fri Jun 26 00:00:00 MDT 2015)

Everyone was great!! Super nice staff and physician!!


Reply

Thank you for responding, Amber. We have worked very hard as a team to get everything running as well as it is and so glad it is being recognized! We are here for you every step of the way!

StarStarStarStarStar I did not realize I was going to be there 4 hours, but glad you try to do as much as possible for... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I did not realize I was going to be there 4 hours, but glad you try to do as much as possible for those who travelled the distance to be there.


Reply

Thank you for responding Vickie. We apologize for failing to mention beforehand about the testing being a part of your initial consultation. It is our goal to provide prompt and efficient service and we will strive to make every patient aware of this.

StarStarStarStarStar Muy buen ambiente y excelente servicio.  —    (Patient since Thu Jun 03 00:00:00 MDT 2010)

Los empleados de la clínica son muy amables. Muchos de ellos conocen a mi hija por su cirugía en el 2014. Yo recomendaría a muchos ver la posibilidad de esta cirugía. Lo único que aconsejaría es mas literatura en español. La comunidad hispana es muy grande. Posiblemente mas promoción en español.


Reply

Luis, Gracias por tomarse el tiempo para responder a nuestra encuesta. Le agradecemos palabras amables. Tomaremos sus sugerencias en consideración. Una vez más Gracias!

StarStarStarStarStar I would like to see a more positive effluence in the insurance qualification stage —    (Patient since Sat Jan 01 00:00:00 MST 1)

I would like to see a more positive effluence in the insurance qualification stage. I was most assuredly told I would likely get denied due to weight history. I requested to send paperwork anyways. What harm was there in trying. If I had gone on that advice I would have never had the surgery. Never tell anyone they don't have a chance. Let the insurance make that final determination.


StarStarStarStarStar My biggest concern is privacy. On the Mobile unit you can hear everything —    (Patient since Thu Apr 06 00:00:00 MDT 2023)

My biggest concern is privacy. On the Mobile unit you can hear everything. And if someone is waiting to be seen as well it definitely violates HIPPA laws.


Reply

Thank you for responding Glyinth. We are sorry that you feel that your privacy might be intruded upon. Our mobile unit has been approved by those who enforce HIPPA laws. Please know that you are more than welcome to come to our Ft Worth/Alliance location for all follow ups. Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Excellent Customer Service —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone at the clinic is positive and happy to help. It's nice to go to a place where everyone seems to love what they do!


StarStarStarStarStar It would be very nice to see Dr. Stowers again —    (Patient since Wed Jan 19 00:00:00 MST 2022)

It would be very nice to see Dr. Stowers again. I feel that other than the brief visit at Pre-Op, I have not seen him. I did not even get to talk with him during the pre-surgery or post-surgery. I figured that even a few minutes with the doctor would help ensure that my progress and goals are being met properly.


Reply

Although Dr. Stowers would love to see all of his patients for their follow ups, he is extremely busy performing surgeries so that others, like yourself, may experience the benefits of this weight loss journey. However, we have implemented an aftercare program which consists of highly trained Nurse Practitioners for bariatric needs. Please know that if you would like to follow up with Dr. Stowers you may request to see him for your follow up.

StarStarStarStarStar I have been pleased from the first time I called to make the appointment  —    (Patient since Mon Jan 19 00:00:00 MST 2015)

I have been pleased from the first time I called to make the appointment, and now that I am weeks away from surgery. Everyone is helpful and knowledgeable.


Reply

Raquel,thank you for taking the time to fill out our survey. It is our goal to make every patient feel appreciated and we are honored that you picked us for your weight loss needs!

StarStarStarStarStar The folks on the bus in Hillsboro are absolutely awesome!! Love these folks! —    (Patient since Thu Oct 23 00:00:00 MDT 2014)

The folks on the bus in Hillsboro are absolutely awesome!! Love these folks!


Reply

Thank you for responding to our survey Debbie! We appreciate your kind words, and will continue to strive to make your experience pleasant each and every time. Again, Thank you!

StarStarStarStarStar It was so glad that I was able to do everything in the same day.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

It was so glad that I was able to do everything in the same day.


Reply

Thank you for responding Joy. It is our goal to provide prompt and efficient service to our patients. We are honored you picked us for your weight loss needs.

StarStarStarStarStar Since I pay for the fill I want a fill everytime i come for one. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Since I pay for a fill, I want a fill every time i come for one. IN Dec. when I came i had some taken out and I gained over 20 lbs.You also need a different receptionist. I wish you could come to Okla.


StarStarStarStarStar Decatur Office —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great office with kind and friendly staff. The office was clean and everyone was very prompt. Most of all, I was really impressed with Dr. Stowers!


Reply

Thank you for responding to our survey Kristen! We appreciate your kind words, and will continue to strive to make your experience pleasant each and every time. Again, Thank you!

StarStarStarStarStar Friendly staff —    (Patient since Mon Oct 01 00:00:00 MDT 2018)

I've never been treated in any manner that was not extraordinary whether at the clinic or lap band wagon. Everyone is friendly, lets me know what is happening and are very caring.


Reply

Thank you for responding Cheryl. It is our goal to make every patient feel appreciated and we are glad to hear that our Mobile Unit is helping so many!

StarStarStarStarStar N/A everything was excellent! Thank you for solving the issues that I had from another Doctor —    (Patient since Thu Mar 26 00:00:00 MDT 2015)

N/A everything was excellent! Thank you for solving the issues that I had from another Doctor.I feel so much better.


Reply

Thank you for responding Ivory. You are very weclome and we are excited to hear that you are feeling better. We are glad to hear that our Mobile Unit is helping so many!

StarStarStarStarStar I had a flat tire on the way to my hospital pre-op appointment —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had a flat tire on the way to my hospital pre-op appointment. The staff helped me find the AT&T number for me to call, then made arrangements for me at the hospital and when I was stuck out there for 2 1\2 hours you all still made sure I was accommodated. Your staff is wonderful


Reply

Thank you for responding Janice! I am so glad our staff helped you out in such a hectic time. That can be scary! Good luck and we are here for you any time you need us. See you at your 3 month appointment.

StarStarStarStarStar I am very pleased with patient care.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I am very pleased with patient care.


Reply

Thank you for responding Jaqueline. It is our pleasure to make sure every patients experience is great. We are honored that you chose us for your weight loss needs.

StarStarStarStarStar I was very impressed. Everyone was so professional —    (Patient since Thu Jun 04 00:00:00 MDT 2015)

I was very impressed. Everyone was so professional. I was nervous when I entered, but that soon changed. The entire staff made me feel so comfortable and confirmed for me I made the right decision. I give 5 stars thank you.


Reply

Thank you for responding, LaChandra. We have worked very hard as a team to get everything running as smooth as possible and so glad it is being recognized! We are excited for you and are here for you every step of the way!

StarStarStarStarStar Nice facility. Helpful staff.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Nice facility. Helpful staff


Reply

Thank you for responding, Janet. We have worked very hard as a team to get everything running as well as it is and so glad it is being recognized! We are excited for you and are here for you every step of the way!

StarStarStarStarStar Love the lapband bus and the nurses  —    (Patient since Mon Jan 19 00:00:00 MST 2015)

I love the convenience of the lap band bus and the nurses that work on it are amazingly sweet and kind, my office visits were great only complaint I have is that I didn't see Dr Stowers before or after Surgery which I didn't appreciate. Everything else was great


StarStarStarStarStar Great phone consult —    (Patient since Wed Jun 03 00:00:00 MDT 2015)

I do not reside in Texas, so I was having my consult over the phone. Dr. Stowers was amazing! He was very helpful and I could tell he was passionate about bariatric surgery. Looking forward to my life change more than ever!


Reply

Thank you for responding to our survey Lindsey! We appreciate your kind words, and will continue to strive to make your experience pleasant each and every time. We will be here to help you on your journey! Again, Thank you!

StarStarStarStarStar I have always had a great visit. Everyone is so friendly and are ready to answer all my questions —    (Patient since Wed Apr 16 00:00:00 MDT 2014)

I have always had a great visit. Everyone is so friendly and are ready to answer all my questions. They always seem to be interested in how I'm doing and if they can help in anyway. I's like visiting family. I love it.


Reply

Thank you for responding, Vicki. We have worked very hard as a team to get everything running as well as it is and so glad it is being recognized! You look amazing and are here for you any time you need us!

StarStarStarStarStar Awesome doctors, office and hospital workers —    (Patient since Thu Apr 16 00:00:00 MDT 2015)

Great service on informing the patients. When being over weight is the subject of your visit, most of the time you already feel bad for being there. In this office, they make you feel good.


Reply

Thank you for responding to our survey Lori! We appreciate your kind words, and will continue to strive to make your experience pleasant each and every time. Again, Thank you!

StarStarStarStarNo Star Rj foster review —    (Patient since Fri Mar 19 00:00:00 MDT 2021)

It's been a good experience on this journey hopefully it stays getting better day by day it awesome


StarStarStarStarStar I have only good things to say about your staff, office and my hospital stay —    (Patient since Thu Dec 11 00:00:00 MST 2014)

I have only good things to say about your staff, office and my hospital stay. I felt totally at ease the entire time and never once felt that I was being judged or looked down upon.


StarStarStarStarStar I think this appointment went very well! I hope this is where my next appt. will be! —    (Patient since Thu Nov 13 00:00:00 MST 2014)

I think this appointment went very well! I hope this is where my next appt. will be!


Reply

Thank you so much for responding to our survey Gail.! We have worked very hard to accommodate patients by providing the Mobile Unit. The staff is wonderful as well. Thank you for recognizing it.

StarStarStarStarStar During my visit I had inquired about completing all my studies that day of my appointment (echo,... —    (Patient since Wed May 18 00:00:00 MDT 2022)

During my visit I had inquired about completing all my studies that day of my appointment (echo, stress testing and venous doppler) once I completed the stress test. The receptionist informed me I was on the list. I sat back down and finished psych paperwoRk and was soon into see psychologist. Once completed I came back to waiting room for completion of testing but noticed the lights were out office staff was closing for day. After ten minuTes I inquired if I was going to be able to complete testing, I was informed that the exercise testers had left and I would need to return at another time to complete echo and venous us. Not too concerning except I live 3 1/2 hours away, wished the"list" had been told or visualized so I could have Completed the US sTudies before end of day.


StarStarStarStarStar Follow up visit —    (Patient since Thu Jan 15 00:00:00 MST 2015)

The people at the clinic are fabulous. Friendly, knowledgeable and professional.


StarStarStarStarStar Amazing  —    (Patient since Thu Dec 13 00:00:00 MST 2018)

Amazing , staff really went out of their way to make us feel not only educated but relaxed. Being in customer service myself, I'll tell you this is number one reason people want.. Thank you thank you.


Reply

Thank you for responding, Timothy. We have worked very hard as a team to get everything running as well as it is and so glad it is being recognized! We are excited for you and are here for you every step of the way!

StarStarStarStarStar Dr office was great , Sid med and cardiologist was a little unorganize but over all everybody was... —    (Patient since Mon May 11 00:00:00 MDT 2015)

Dr office was great , Sid med and cardiologist was a little unorganize but over all everybody was great


Reply

Thank you for taking the time to complete our survey! We will definitely look into possibly having the process with PsyMed and Frontera run a little more smoothly.. :)

StarStarStarStarStar My First Visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was very professional, happy, accommodating and informative... could not have asked for a better first visit..


Reply

Thank you for taking the time to complete the survey! Thank you for all the kind words!! We look forward to helping you on your journey!

StarStarStarStarStar Great visit. Thank you for the professionalism and genuine concern for me. —    (Patient since Tue Jul 14 00:00:00 MDT 2020)

Great visit. Thank you for the professionalism and genuine concern for me.


Reply

Julie! Thank you for taking the time to complete the survey! We definitely appreciate you! We look forward to helping you on your journey!

StarStarStarStarStar There is nothing I would change. Everyone is GREAT.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

There is nothing I would change. Everyone is GREAT. Dr. Showers and his office staff are excellent, very helpful and always goes above and beyond to ensure you are happy.


Reply

Thank you for taking the time to complete the survey! We appreciate all the kind words.. We look forward to helping you along the way!

StarStarStarStarStar My only negative is that every time I go you never can find my labs and my pcp showed me the fax... —    (Patient since Mon May 05 00:00:00 MDT 2014)

My only negative is that every time I go you never can find my labs and my pcp showed me the fax receipt verifying that they have sent them every time. I know that this was a problem when my husband went as well. I'm not sure what happens to the fax's but it is frustrating that they are never there. I have started asking my doctor to send me a copy when they send your just so that I can give them to you because you say you don't have them.


StarStarStarStarStar New Patient  —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff is very professional and friendly. We were very impressed with Dr. Stowers and his staff throughout the entire process.


Reply

Thank you Merredith! We are humbled by your kind words!! We look forward to helping you on your journey!!

StarStarStarStarStar great visit, loved getting a meal plan —    (Patient since Sat Jan 01 00:00:00 MST 1)

great visit, loved getting a meal plan


Reply

Thank you for taking the time to complete the survey! Our dietician will be here to help you along the way!

StarStarStarStarStar I look forward and enjoy going to this doctor's office —    (Patient since Tue Jan 21 00:00:00 MST 2020)

I look forward and enjoy going to this doctor's office. Ahead of time, I know it will be a positive and pleasant experience.


StarStarStarStarStar They treat my like family —    (Patient since Tue Jan 21 00:00:00 MST 2020)

This is one doctor's office I look forward to going to and wouldn't dream of missing an appointment. Everyone knows me and I feel that me and my health are cared for.


Reply

Thank you for responding Linda! We look forward to seeing you as well and can't wait to continue seeing your success!

StarStarStarStarStar Awesome experience,Nothing whatsoeverer —    (Patient since Mon May 04 00:00:00 MDT 2015)

Awesome experience, Nothing whatsoever needs changed. Very personal and professional staff. I wish half of all service providers took the time and care as was done here,


Reply

Thank you for responding to our survey, Jimmy! It is our pleasure to be able to provide you immediate and quality care. We are excited for you and are here anytime you need us! Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar I love everything about My Bariatric Solutions!!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I love everything about My Bariatric Solutions!!


Reply

Thank you for responding to our survey, Mandy! It is our pleasure to be able to provide you immediate and quality care. We are excited for you and are here anytime you need us! Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Completely Satisfied with the whole experience and thankful you come to Abilene so I don't have to... —    (Patient since Mon Feb 24 00:00:00 MST 2014)

Completely Satisfied with the whole experience and thankful you come to Abilene so I don't have to make the drive. I appreciate you and all the staff.


Reply

Thank you for responding to our survey, Kelly! It is our pleasure to be able to provide you immediate and quality care so we are more than happy to make the drive to Abilene. We are excited for you and are here anytime you need us! Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar The MA freaked me out by saying I might have to wait 6 months for my procedure is to steriod use —    (Patient since Tue Feb 25 00:00:00 MST 2020)

The MA freaked me out by saying I might have to wait 6 months for my procedure is to steriod use. I think she should reserve her thoughts and let Dr. Stowers deal with those things. Other than that, everything was much better than I expected! Also, I noticed the support groups are only online. I'd love to have some face to face interaction as well.


Reply

Thank you for responding to our survey Amanda! We will take your suggestions into consideration. Again, Thank you!

StarStarStarStarStar I felt energized, excited, relieved - all at the same time! The staff did a great job of putting... —    (Patient since Mon Oct 26 00:00:00 MDT 2020)

I felt energized, excited, relieved - all at the same time! The staff did a great job of putting me at ease and actually taking the time to listen to me, answer questions and offer information I hadn't even thought of! It was a great first experience.


Reply

Thank you for responding to our survey, Jennifer! It is our pleasure to be able to provide you with quality care. We are excited for you and are here anytime you need us! Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Great! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always look forward to seeing the NP and her staff. They always make me feel comfortable.


Reply

Thank you for responding to our survey, Megan! We are excited for you and are here anytime you need us! Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Tv in reception are very loud —    (Patient since Mon Jul 21 00:00:00 MDT 2014)

Tv in reception are very loud


Reply

Ronna, We appreciate you taking the time to respond to our survey! We have taken your feedback into consideration. Again Thank you!

StarStarStarStarStar review —    (Patient since Mon Apr 04 00:00:00 MDT 2011)

This office and personnel are very organized and professional. . I have referred my friends and will continue to do so!!


Reply

Thank you for responding, April. We have worked very hard as a team to get everything running as well as it is and so glad it is being recognized! We are here for you every step of the way!

StarStarStarStarStar The only complain I have Is that there was only one isopure flavor available  —    (Patient since Mon Mar 16 00:00:00 MDT 2015)

The only complain I have Is that there was only one isopure flavor available . Other than that, it had been a great experience and everyone was to kind and helpful. I love it here.


StarStarStarStarStar amazing Dr & staff —    (Patient since Sat Jan 01 00:00:00 MST 1)

I this has been a life changing experience & it sure helps having a great staff & Dr.


Reply

Thank you for responding to our surveyLizabeth! We appreciate your kind words, and will continue to strive to make your experience pleasant each and every time. Again, Thank you!

StarStarStarStarNo Star Dr stowers is GREAT —    (Patient since Fri Mar 20 00:00:00 MDT 2015)

I think in the office everone is GREAT very helpful and supportive ... but if you have to use the bus for any of your post surgery follow ups you might want to just travel and go see Dr stowers ... the man that was on the bus was very very rude the nurse practitioner's were great though and answered all of my questions


StarStarStarStarStar The visit was very good, however, I was not made aware that each place (i.e —    (Patient since Mon Apr 27 00:00:00 MDT 2015)

The visit was very good, however, I was not made aware that each place (i.e., clinic, psy-med & cardiology) required a separate co-pay and that neither psy-med nor cardiology took checks. Had I been made aware of their requirements before hand, I would have been better prepared. It was just lucky on my part that I brought our credit card.


StarStarStarStarStar The only thing I would change is stronger drugs should be available for about 2 days following... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The only thing I would change is stronger drugs should be available for about 2 days following hospital stay. I needed them although I could tell that most patients do not need more. I had alot of pain from my hernia surgery I think. It was pretty bad. But now I feel FABULOUS!!!!


Reply

Deborah, We appreciate taking the time to respond to our survey! We will take your suggestions into consideration, and will strive to do better. Again.. Thank you!

StarStarStarStarStar Excellent choice —    (Patient since Thu Jan 25 00:00:00 MST 2018)

This was the best decision I ever made


Reply

Thank you for responding to our survey, Valerie! It is our pleasure to be able to provide you immediate and quality care. We are excited for you and are here anytime you need us! Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar I think it would be nice to see the dr. Each visit. At least a few minutes.  —    (Patient since Mon Apr 28 00:00:00 MDT 2014)

I think it would be nice to see the dr. Each visit. At least a few minutes.


StarStarStarStarStar I love the Hillsboro team! They are so friendly and encouraging!  —    (Patient since Wed Jun 11 00:00:00 MDT 2014)

I love the Hillsboro team! They are so friendly and encouraging!


Reply

Thank you for responding to our survey, Margaret! It is our pleasure to be able to provide you immediate and quality care. We are excited for you and are here anytime you need us! Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar  —    (Patient since Fri Jul 01 00:00:00 MDT 2022)

I did my homework when i was looking for a solution to my weight problem. I live in Walters OK so i called around all around me from OK city to Wichita Falls TX. You guys were the ONLY ones that would call me back with answers to question that you couldn't answer at the moment i was talking to you and got back to me quickly, even when i asked stupid question. From the staff in the office to the staff in the hospital and the stay there, everyone was friendly and attentive with a cheerful disposition. When i am driving and i see Dr. Stowers mug shot on bill boards especially in Oklahoma i am proud to point him out and say "that the Dr. that did my surgery and changed my life for the better"


StarStarStarStarStar five star  —    (Patient since Fri Jul 01 00:00:00 MDT 2022)

I did my homework when i was looking for a solution to my weight problem. I live in Walters OK so i called around all around me from OK city to Wichita Falls TX. You guys were the ONLY ones that would call me back with answers to question that you couldn't answer at the moment i was talking to you and got back to me quickly, even when i asked stupid question. From the staff in the office to the staff in the hospital and the stay there, everyone was friendly and attentive with a cheerful disposition. When i am driving and i see Dr. Stowers mug shot on bill boards especially in Oklahoma i am proud to point him out and say "that the Dr. that did my surgery and changed my life for the better"


Reply

It is our pleasure to be able to provide you immediate and quality care. We are excited for you and are here anytime you need us! Thank you for choosing our practice for your weight loss surgery needs and we are VERY Proud of you as well!

StarStarStarStarStar Everything runs like a well oiled machine. I think you are doing a great job. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything runs like a well oiled machine. I think you are doing a great job.


Reply

Thank you for responding, Donna. We have worked very hard as a team to get everything running as well as it is and so glad it is being recognized! We are excited for you and are here for you every step of the way!

StarStarStarStarStar I really appreciated the friendly atmosphere. The offices were very clean and professional —    (Patient since Sat Jan 01 00:00:00 MST 1)

I really appreciated the friendly atmosphere. The offices were very clean and professional. The staff were really good in working with me and giving me all the information by which I can make my decision. Dr. Stower was exceptional. He is very upbeat, friendly and informative. I did not feel rushed or pressured. He was just plain great. I look forward to continuing my journey with all these folks.


Reply

Thank you for responding to our survey Debra! We appreciate your kind words, and will continue to strive to make your experience pleasant each and every time. Again, Thank you!

StarStarStarStarStar The physician who installed my lap band no longer sees bariatric patients so I needed to continue... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The physician who installed my lap band no longer sees bariatric patients so I needed to continue my care elsewhere. The online process to be accepted as a new patient was RIDICULOUS. It took weeks and I was always receiving an email or phone call to complete yet another form or online education course. I was contacted several times to provide the same information. Your process to accept patients who have already had surgery needs MUCH improvement.


StarStarStarStarStar I felt like I was important since all staff took the time to make me feel at hone —    (Patient since Wed May 27 00:00:00 MDT 2020)

I felt like I was important since all staff took the time to make me feel at hone


Reply

Thank you for responding to our survey, Mary! It is our pleasure to be able to provide you immediate and quality care. We are excited for you and are here anytime you need us! Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar when doing financial consults please make sure you have all of the facts in front of you and you... —    (Patient since Sat Jan 01 00:00:00 MST 1)

when doing financial consults please make sure you have all of the facts in front of you and you have correctly received the correct information from your potential clients insurance. so that they are not caught off guard,and the first info. given was incorrect due to insuffeciant follow thru's.


StarStarStarStarStar Very pleased —    (Patient since Sat Jan 01 00:00:00 MST 1)

I appreciate Dr. Stowers considering me for this procedure and honestly presenting the risks and possibilities that this may not be completed. I have been totally impressed with all the educational tools made available. Very thorough.


Reply

Thank you for responding, Karla! It's good to hear that the educational tools helped you! Good luck and thank you for choosing our practice.

StarStarStarStarStar Didn't like filling out the laminated form with special marker. Hard for left handed people.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Didn't like filling out the laminated form with special marker. Hard for left handed people.


StarStarStarStarStar 3 months is a long time when you are learning to deal with the changes made —    (Patient since Mon Aug 04 00:00:00 MDT 2014)

3 months is a long time when you are learning to deal with the changes made. I have not really had any contact except during the 3 months visit. The support sessions once per month seemed more like a sales pitch for example "olive oil better than any found anywhere else". I have gotten old enough that I don't buy sales pitches that claim they are the only good or real thing. Would suggest stop selling and more support. I didn't stay to listen. After 3 months twice on my own I doubt the value of returning on a half day visit with drive to hear what I have already heard at my primary. That said everyone has been great. Look at the "RealSelf Team" site. Patients, patients in waiting or trying to decide, doctors and support people exchanging messages daily. The sleeve section and form are almost 100% positive. I know Stowers is a surgeon, but I really thought he would show a some interest in patient progress and see us again sometime. Anyway, thanks you one and all for all you have done.


StarStarStarStarStar I wish I had put more thought into questions to ask —    (Patient since Sat Jan 01 00:00:00 MST 1)

I wish I had put more thought into questions to ask. Might help to remind patients to write down questions before the visit. Remembered some things after getting home.


Reply

Thanks for responding to our survey! We can definitely understand how easy it would be to forget a few questions with all of the exciting information being given during your consultation and thereafter. Please always feel free to give our office a call to ask any questions you may remember after. We will happily answer those for you then. Thanks for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Great Team & Great Experience —    (Patient since Sat Jan 01 00:00:00 MST 1)

From the very first visit with My Bariatric Solutions I felt comfortable and well taken care of. Every person on staff is kind and knowledgeable. I was and continue to be (at a year out now) more than happy with my experience. Thank you for that.


Reply

Thank you for your kind words Jennifer! It is a privilige and an honor to be a part of such a caring team of people. Our surgeon sets the example and keeps our ultimate goal of providing people with a second chance at a healthier lifestyle in the fore front at all times. Thanks so much for taking the time to respond to our survey and especially for being our patient.

StarStarStarStarStar Frustrated that I filled out papers online and printed them as told then arrived at appt to redo... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Frustrated that I filled out papers online and printed them as told then arrived at appt to redo paperwork. Said other was old . Other than that my visit was very good.


Reply

Thanks for taking the time to respond to our survey! We sincerely apologize that the forms you completed were expired. We know what an inconvenience this must have been. We will continue to strive to ensure that this doesn't happen again and look forward to your weight loss success. Thanks for choosing our practice!

StarStarStarStarStar The whole process has been amazing!!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

The whole process has been amazing!! From the first time I came in for a consult to the pre-op at the Decatur facility to the hospital stay at Wise Regional to the 1 week follow-up. Everything has been great!!!


Reply

Awesome! Thanks for taking the time to respond to our survey Sarah! It is great to know that you are receiving the treatment and care that you so greatly deserve. We are excited that you have chosen our practice for your weight loss surgery needs and look forward to your weight loss success.

StarStarStarStarStar the Mobile group of Debra, Colleen & Richard are awesome!!! —    (Patient since Mon Apr 28 00:00:00 MDT 2014)

the Mobile group of Debra, Colleen & Richard are awesome!!! Very professional & supportive :)


Reply

Thanks for responding to our survey! We would agree that our mobile unit team ROCKS! Thanks for your kind words which encourage and motivate our team to keep on rolling!

StarStarStarStarStar I drive 3 to 4 hours every month just to come to the clinic —    (Patient since Mon Feb 16 00:00:00 MST 2015)

I drive 3 to 4 hours every month just to come to the clinic. I find everyone very nice and its a relaxing atmosphere. Keep up the great work. I look forward to many more visits through out this journey.


Reply

Thank you for responding to the survey, Steven. It is our pleasure to be able to provide you immediate and quality care and we appreciate you taking the time to travel to our clinic. Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Wish yall would open the Waco office for  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Wish yall would open the Waco office for


Reply

Thanks for taking the time to respond to our survey! We are steadily working on our Waco clinic as we speak. We are excited to be able to service patients in your area and look forward to being able to do so! Thanks for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Very happy with my experience and results. —    (Patient since Wed Mar 04 00:00:00 MST 2015)

Very happy with my experience and results.


Reply

Thanks for taking the time to respond to our survey! We are so happy for you Beverly! Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar excellent staff and facility... —    (Patient since Thu Apr 09 00:00:00 MDT 2015)

excellent staff and facility...


Reply

Thank you for responding, Turner! It is our pleasure to be able to provide you immedicate and quality care. Thank you for choosing our practice.

StarStarStarStarStar Keep more Isopure and vitamins in stock. You were out of most items that I wanted. —    (Patient since Wed Feb 18 00:00:00 MST 2015)

Keep more Isopure and vitamins in stock. You were out of most items that I wanted.


Reply

We apologize for the inconvenience LuAnne. We are working on increasing volume due to our unexpected, yet welcomed growth spurt! Please know that we also provide a link on our website where our patients can order the supplements needed. We plan to better prepared going forward in an effort to accomodate our patients. Again we do apologize and appreciate you completing our survey.

StarStarStarStarStar I LOVE THE STAFF (and Dr. Stowers)!! —    (Patient since Sat Jan 01 00:00:00 MST 1)

From the beginning consultation to now almost four years later the staff feels like friends rather than simply office staff. They are always friendly and smiling. Dr Stowers is the best! I can't begin to tell you how many people I know that ended up coming to this office after my surgery and the way I talked about the Bariatric Solutions team. And Beryl is just wonderful. She listened to my concerns when my mother recently underwent surgery. My work experience is medical office. If I lived in the Decatur area I would so hope to become a member in this fantastic office. 💜


Reply

Thank you so much for the kind words, Allison! We couldn't be more pleased to work with patients like yourself. We would agree that Dr. Stowers, Beryl and our entire team are awesome! Thanks so much for entrusting your mother to us! We would love to have you on board, as we are most certain you would be a great asset to our team! Thanks for being a "STAR" patient!

StarStarStarStarStar excellent —    (Patient since Wed Mar 04 00:00:00 MST 2020)

Love all of you! Thanks for all of your help!


Reply

Thank you for responding to our survey Staci! We appreciate your kind words, and will continue to strive to make your experience pleasant each and every time. Again, Thank you!

StarStarStarStarStar Excellent!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was nice and friendly and had all my questions answered before I even asked.


StarStarStarStarStar Everyone was very friendly and helpful. —    (Patient since Thu Mar 19 00:00:00 MDT 2015)

Everyone was very friendly and helpful.


Reply

Thank you for responding to our survey, Gary! It is our pleasure to be able to provide you immediate and quality care. We are excited for you and are here anytime you need us! Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Frontera overbooked and my husband will have to take another day off to have the cardiac work done —    (Patient since Fri Apr 03 00:00:00 MDT 2015)

Frontera overbooked and my husband will have to take another day off to have the cardiac work done. (He hates to take off work.)


StarStarStarStarNo Star 9 Month Post-Op follow-up —    (Patient since Wed Apr 30 00:00:00 MDT 2014)

Not sure what you want me to write in this space. I've already answered all the questions above. Not sure what you mean by "Review."


StarStarStarStarNo Star I had to go to a different cardiovascular place because the appointment was not made properly now... —    (Patient since Thu Apr 02 00:00:00 MDT 2015)

I had to go to a different cardiovascular place because the appointment was not made properly now still waiting to go to 3 cardiovascular visit to finish test


StarStarStarStarStar I came for a consult and had both the syc and cardiac done the same day —    (Patient since Fri Apr 03 00:00:00 MDT 2015)

I came for a consult and had both the syc and cardiac done the same day.I thought that was really organized well, saved me another trip to have that done. Thank you bariatric solution.


Reply

Thank you for responding, Julia! We are so glad to hear that it worked out so well for you! We have worked very hard to coordinate this for patients. Thank you for choosing My Bariatric Solutions and good luck to you!

StarStarStarStarStar Just wish you could see stowers on post op if needed  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Just wish you could see stowers on post op if needed


StarStarStarStarStar Very good —    (Patient since Sat Jan 01 00:00:00 MST 1)

They are very nice and would recommend others


Reply

Thanks for taking the time to respond to our survey! We are glad to hear that your appointment went well. Thank you for choosing our practice for your weight loss needs.

StarStarStarStarStar the only problem was when i faxed over FMLA paper work and i was charged $25 —    (Patient since Wed Apr 01 00:00:00 MDT 2015)

the only problem was when i faxed over FMLA paper work and i was charged $25.00 on 4/2/15 just to have the paper work refaxed to me with only the providers signature which i do not think was right at all. i would like for the FMLA paper work to be filled out completly as i stated on the fax cover sheet once everything was decided and not be charged again since the original forms were not completed.


StarStarStarStarStar Outstanding Service —    (Patient since Mon Apr 07 00:00:00 MDT 2014)

Dr. Stowers and his staff are wonderful.


Reply

Thank you for responding to our survey Kirsten! We appreciate your kind words, and will continue to strive to make your experience pleasant each and every time. Again, Thank you!

StarStarStarStarStar Awesome Team! —    (Patient since Mon Aug 24 00:00:00 MDT 2020)

I wish I could have done this 10 years ago!


Reply

Thank you for responding Brenda. We are honored that you chose our practice for your weight loss surgery needs and look forward to going alongside you every step of the way.

StarStarStarStarStar I would have liked to seen my doctor on my 3 month appointment as i feel that appointment is very... —    (Patient since Thu Oct 30 00:00:00 MDT 2014)

I would have liked to seen my doctor on my 3 month appointment as i feel that appointment is very crucial to my progress.


StarStarStarStarStar Two years out, and now half of my pre-sx body weight!!! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Two years out, and still amazed at how "small" I am! It was a difficult and scary decision to have surgery, but I can honestly say, it was all worth it!


StarStarStarStarStar patient review —    (Patient since Fri Aug 17 00:00:00 MDT 2018)

I give Bariatric Solutions 5 stars they are Excellent my surgery went great and I have had no complications..


Reply

Thanks for taking the time to respond to our survey! We are so glad that your surgery went great and are here anytime you need us. Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Everyone is always so nice and make you feel comfortable I always tell my friends this is the... —    (Patient since Fri Aug 17 00:00:00 MDT 2018)

Everyone is always so nice and make you feel comfortable I always tell my friends this is the place to go if they are interested in weight loss surgery in fact my husband is having surgery Tuesday...


Reply

Thank you for your response, Angela! It is our pleasure to be able to provide you immediate and quality care. Thank you for your referrals and we are so glad that we could help you and your husband.

StarStarStarStarStar Everyone is always so nice and make you feel comfortable I always tell my friends this is the... —    (Patient since Fri Aug 17 00:00:00 MDT 2018)

Everyone is always so nice and make you feel comfortable I always tell my friends this is the place to go if they are interested in weight loss surgery


StarStarStarStarStar Can't wait for you to open your office in Waco!!!! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Can't wait for you to open your office in Waco!!!!


Reply

Thank you for responding, Rena! We are working very hard on getting the Waco office open! We hope it will be soon!

StarStarStarNo StarNo Star I think that a focus on body fat percentages are in order —    (Patient since Mon Jul 16 00:00:00 MDT 2012)

I think that a focus on body fat percentages are in order. I think that an accurate way of getting this ifo is very important. The handheld BF precentage calculators are horribly inaccurate and have a negative effect on the patient.


StarStarStarStarStar Love everyone at the Keller office! Everyone is very friendly and welcoming! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Love everyone at the Keller office! Everyone is very friendly and welcoming!


Reply

Thanks for taking the time to respond to our survey! It is our pleasure to be able to provide you immediate and quality care. Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Very Satisfied Patient —    (Patient since Mon Nov 18 00:00:00 MST 2013)

I am very pleased with the entire staff and my results from the gastric sleeve surgery. I have definitely recommended to friends.


StarStarStarStarStar Love this team —    (Patient since Wed Oct 31 00:00:00 MDT 2018)

They always go above and beyond to make me feel welcome and comfortable.


Reply

Thank you for responding Jennifer! It is such a pleasure doing what we do and love being a part of patients getting their lives back. We are so excited for you! Thank you for choosing our practice!

StarStarStarStarStar The only negative I have is I didn't have an appointment with the cardio people to get that done... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The only negative I have is I didn't have an appointment with the cardio people to get that done while I was there. I was told I could see them then I was told I couldn't.


StarStarStarStarStar No complaints here. I am very, very, very HAPPY with my decision to have the VSG —    (Patient since Mon Mar 31 00:00:00 MDT 2014)

No complaints here. I am very, very, very HAPPY with my decision to have the VSG. My health is improving everyday, and this was the most important reason for having the procedure done. One of the best decisions I have made in a very long time....Still reaping the benefits of this 5 STAR EXPERIENCE!!!!!


StarStarStarStarStar 5 —    (Patient since Mon Mar 31 00:00:00 MDT 2014)

The best decision I have made in a very long time. Very, Very, Very HAPPY with my VSG!!!


StarStarStarStarStar It has been 15 months since my surgery and I am so happy —    (Patient since Wed Nov 06 00:00:00 MST 2013)

It has been 15 months since my surgery and I am so happy. I have lost 100 lbs and do recommend this surgery and your clinic.


Reply

Thanks for taking the time to complete our survey! We are so excited for you, Terri! It is such a pleasure doing what we do and being able to see people get their lives back! Thank you for choosing our practice! We love having you as a patient!

StarStarStarStarStar Excellent Experience —    (Patient since Sat Jan 01 00:00:00 MST 1)

Absolutely love my sleeve and the experience I have had with My Bariatric Solutions. I have recommended ya'll to numerous friends.


Reply

Thanks for responding to our survey, Judi! It is patients like you that make our job so rewarding! We know that you could have gone anywhere for your weight loss surgery needs, therefore we truly appreciate you choosing our practice!

StarStarStarStarStar Great place and made me feel safe!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great place and made me feel safe!


Reply

Thank you for responding to the survey, James! We are pleased to hear that your consult went well and that you felt safe. We are so glad you choose our practice and are here for you whenever you need us.

StarStarStarStarStar This place has been very very helpful and friendly.  —    (Patient since Mon Mar 16 00:00:00 MDT 2015)

This place has been very very helpful and friendly.


StarStarStarStarStar Debbie McDougal is awesome. I called and left a message and she actually called me to check on me —    (Patient since Sat Jan 01 00:00:00 MST 1)

Debbie McDougal is awesome. I called and left a message and she actually called me to check on me. Touched my heart. She actually cared


Reply

Thank you for responding Reisa! We all love doing what we do and our patients mean so much to us! Thank you for choosing our practice!

StarStarStarStarStar We love Beryl and my PA today was Sharon McLemore who we absolutely adore —    (Patient since Sat Jan 01 00:00:00 MST 1)

We love Beryl and my PA today was Sharon McLemore who we absolutely adore. I have reffered sevral people just because Dr. Stowers is the man. Both my brother Tom Beckwith and my sister in law Jennifer have had it. Go Doc Stowers. and His staff Beryl and Sharon.


Reply

Thank you for taking the time to respond to our survey, James! It is great to know that your surgery and follow ups went just as we work so hard to ensure that it does! Thank you for choosing our practice. We are glad to be part of your weight loss success and thank you so much for the referrals!

StarStarStarStarStar Changed my life! —    (Patient since Thu Mar 06 00:00:00 MST 2014)

Dr. Stowers and the staff at My Bariatric Solutions have changed my life! I'm not finished with my weight loss, but I already get lots of compliments on how great I look. And I feel amazing! I'm able to jog now, which is something that I haven't done since high school. Thank you for all you have done for me!


Reply

Thank you for taking the time to respond to our survey, Beverly! It is great to hear and see how well you are doing! Thank you for choosing our practice. We are glad to be part of your weight loss success!

StarStarStarStarStar I am extremely happy with the care that i have recieved throughout the whole process from the... —    (Patient since Mon Jan 06 00:00:00 MST 2014)

I am extremely happy with the care that i have recieved throughout the whole process from the first visit though the surgery and the follow up visits. I would highly recommend this faclity for anyone that would be interested in having this procedure.


Reply

Thank you for taking the time to respond to our survey, Howard! It is great to know that your surgery and follow ups went just as we work so hard to ensure that it does! Thank you for choosing our practice. We are glad to be part of your weight loss success!

StarStarStarStarStar Would like for the lap band bus to come to Weatherford Tx. —    (Patient since Thu May 03 00:00:00 MDT 2012)

Would like for the lap band bus to come to Weatherford Tx.


StarStarStarStarStar NO CHANGE THAT I CAN THINK OF. —    (Patient since Wed Jan 22 00:00:00 MST 2020)

NO CHANGE THAT I CAN THINK OF.


Reply

Thank you for responding! We are so glad to hear that and so glad you chose our practice! We look forward to continuing your care and can't wait to see your results!

StarStarStarStarStar Wonderful Mobile Stafft —    (Patient since Mon Feb 03 00:00:00 MST 2014)

Debbie w/the Lap Band Wagon is absolutely wonderful, as are Richard & their asst, whose name, I am sorry I can't recall :-( Debbie is genuinely concerned about the ENTIRE person, not just the wt loss aspect...since all areas of ones life effects the other!!! The caring concern shown for me, who is facing losing my husband to Cancer, is such a warm, positive, supportive, compassionate therapy!! She encourages me & suggests changes that can be made, both physically & emotionally, to assist in the myriad of changes happening at this time. Having the priceless gift of f/u appts close to home is so very helpful/non-stressful!! So very blessed by your mobile staff!!!


StarStarStarStarStar Patient —    (Patient since Wed Jun 26 00:00:00 MDT 2013)

This office is always so nice and I enjoy every visit I have with them. Their professionalism is awesome.


Reply

Thank you for responding to our survey, Vicki! We appreciate you being our patient and look forward to your weight loss success.

StarStarStarStarStar Prescription called to wrong pharmacy —    (Patient since Mon Aug 30 00:00:00 MDT 2021)

Prescription called to wrong pharmacy. When I called to inform office, I was told they could not call it into another pharmacy. Someone called back and said they would call it in.


Reply

Thank you for responding to our survey, Barbara. We appreciate your feedback. We are looking into this process and reasoning for this mishap, which we greatly apologize for the inconvenience. We appreciate you choosing our practice for your weight loss surgery needs.

StarStarStarStarNo Star 3 month follow up appt —    (Patient since Mon Oct 13 00:00:00 MDT 2014)

Was very frustrated that I had to ask to be measured, thought that would come routine with your 3 month follow up visit. also very confused as to why I had to pay a copay for my visit but my husband did not??? We both were self pay and had our surgeries a few weeks apart we were both there for our 3 month check up.


StarStarStarStarStar I did send a friend that had the procedure (sleeve).Jennifer Kemper —    (Patient since Thu Jul 24 00:00:00 MDT 2014)

I did send a friend that had the procedure (sleeve).Jennifer Kemper


Reply

Thank you for referring to our survey, Kim. And thank you so much for referring your friends and family members to our practice. We appreciate you entrusting their care to us!

StarStarStarStarStar my visit went very well, I was pleased with the quick attention I received. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

my visit went very well, I was pleased with the quick attention I received.


Reply

Thanks for taking the time to respond to our survey! It is our pleasure to be able to provide you immedicate and quality care. Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Maybe have a list of questions that other people have asked —    (Patient since Thu Feb 26 00:00:00 MST 2015)

Maybe have a list of questions that other people have asked. I got SOOOO much information that I was quite overwhelmed. I had a question that I forgot to ask.


Reply

Thank you for responding Janna. You can call us anytime you have a question and we will be more than happy to answer them. We are sorry you felt overwhelmed we want to make sure nothing goes un-said.

StarStarStarStarStar Visits —    (Patient since Thu Jan 15 00:00:00 MST 2015)

I don't know that I would change anything. Everybody is pleasant and helpful and everything is explained really well.


Reply

Thanks for taking the time to respond to our survey, Sandra. We appreciate you choosing our practice for your weight loss surgery needs and look forward to going along side you for this amazing journey.

StarStarStarStarStar Be able to order products on line thru the office and not have to make a call.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Be able to order products on line thru the office and not have to make a call.


StarStarStarStarStar MBS Heroes —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Stowers and the staff at My Bariatric Solutions are my heroes! From my initial consultation to present, I have been made to feel like I am their most important patient and part of a big family. Whether I call the Decatur office to speak to a Dietician, visit Debbie on the Lap Band Wagon in Abilene for a follow-up, or see Dr. Stowers in the Decatur office, I am given all the time I need for questions, concerns, and even celebrations. Having this entire team to walk beside me in this journey has made it even more amazing! I recommend Dr. Stowers and MBS to everyone who asks me about my surgery!


Reply

Thank you for responding to our survey, Melissa! Thank you so much for your kind words. We certainly appreciate them and couldn't be more pleased to be able to treat each of our patients with the care and compassion they so greatly deserve. Thank you again for choosing our practice and look forward to your weight loss success and all it brings.

StarStarStarStarStar Everyone is always very helpful and nice. All questions are answered —    (Patient since Thu Jul 11 00:00:00 MDT 2013)

Everyone is always very helpful and nice. All questions are answered. Wouldn't suggest to change a thing.


StarStarStarStarStar Awesome experience  —    (Patient since Mon Apr 16 00:00:00 MDT 2012)

Great staff and wonderful doctor. So glad I went with this organization.


StarStarStarStarStar Very good visit...everyone is always very helpful and friendly. I enjoy my appts. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very good visit...everyone is always very helpful and friendly. I enjoy my appts.


StarStarStarStarStar i had a great experience —    (Patient since Thu Feb 12 00:00:00 MST 2015)

i had a great experience. now i just want to get these next 3 mos over with so I can have the surgery.


StarStarStarStarStar I have no idea how you could do anything differently, everyone is awesome and the service is... —    (Patient since Mon Mar 03 00:00:00 MST 2014)

I have no idea how you could do anything differently, everyone is awesome and the service is beyond perfect!


StarStarStarStarStar Book early enough to get all pre op appt in for out of tiwn —    (Patient since Wed Apr 04 00:00:00 MDT 2018)

Book early enough to get all pre op appt in for out of tiwn. I have to make another trip for cardiac eval.


Reply

Thank you for responding Ollie. Patients are given a copy of the cardiac order and given an option to use the group next door or they can seek their own Cardiologist. Since 85% of our patients are from out of town we have tried to make it as convenient as possible for them by having the Cardiac group & the Psych group next door but unfortunately they aren't capable of seeing as many patients as we are throughout the day. We are sorry for any inconvenience this may have caused you.

StarStarStarStarStar Great Doctor and Staff —    (Patient since Fri Feb 09 00:00:00 MST 2018)

Everyone is nice and answers any questions with eagerness. I am having great results.


Reply

Thank you for taking the time to respond to our survey, Jennifer! It is great to know that your visit went just as we work so hard to ensure that it does! Thank you for choosing our practice. We are glad to be part of your weight loss success!

StarStarStarStarStar Pleased!  —    (Patient since Thu Feb 04 00:00:00 MST 2010)

I would recommend My Bariatric Solutions to anyone who is considering a MAJOR life change.


StarStarStarStarStar That I get a more agressive fill I am paying by cash not insurance and it is very expensive —    (Patient since Sat Jan 01 00:00:00 MST 1)

That I get a more agressive fill I am paying by cash not insurance and it is very expensive


Reply

Thank you for responding! Unfortunately we can only add so much at a time to prevent complications.

StarStarStarStarStar tell people who are using there onstar or gps to put in the 609 address ended up at airport lol —    (Patient since Sat Jan 01 00:00:00 MST 1)

tell people who are using there onstar or gps to put in the 609 address ended up at airport lol


Reply

Thank you for responding to our survey, Tracy. The 609 address is included in the new patient paperwork due to navigation services not having our address updated. We do apologize about the inconvenience and are certainly glad you found us!

StarStarStarStarStar Its freezing in the lobby.  —    (Patient since Wed Mar 05 00:00:00 MST 2014)

Its freezing in the lobby. The staff is very friendly.


Reply

Thanks for responding to our survey, Kim. We certainly appreciate the feedback and will look into the thermostat settings in our lobby. Thanks for being our patient!

StarStarStarStarStar Thank you everyone at the Keller location for answering all my questions and helping with my... —    (Patient since Mon Jan 04 00:00:00 MST 2010)

Thank you everyone at the Keller location for answering all my questions and helping with my future appointments.


Reply

Thank you for responding Lisa! We are pleased to hear that our staff has been helpful and was able to assisting you with your future appointments. Thank you for choosing our practice.

StarStarStarStarStar Lap and wagon excellent!Please bring the lap and wagon to Waco —    (Patient since Sat Jan 01 00:00:00 MST 1)

Lap and wagon excellent! Please bring the lap and wagon to Waco. Take me an hour to get to Hillsboro and hard to get a late appt. so I can get of work without having to take off the entire day which is very hard for me to do. Love the wagon! Bring it to Waco please! :)


Reply

Thanks for taking the time to respond to our survey. We are currently in the process of securing a Waco location and look forward to being able to provide our services to you there, much closer to home.

StarStarStarStarStar Everyone was friendly and answered all my questions.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was friendly and answered all my questions.


Reply

Thank you for responding to the survey, Josh! We are pleased to hear that your consult went well and we were able to answer your questions. We are so glad you choose our practice and are here for you whenever you need us.

StarStarStarStarStar Great--At this time, no changes. The patients are the ones who have to make the changes. Thanks —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great--At this time, no changes. The patients are the ones who have to make the changes. Thanks


Reply

Thank you for responding JoAnn! It is good to know that your visit went just as we work so hard to ensure that it does! Thank you for choosing our practice. We are glad to be part of your weight loss success!

StarStarStarStarStar Took care of anesthesia bill..... —    (Patient since Mon Nov 18 00:00:00 MST 2013)

Took care of anesthesia bill after we had been hounded for months about it. Thank you.


StarStarStarStarStar You guys are great and very efficient —    (Patient since Tue Jul 14 00:00:00 MDT 2020)

You guys are great and very efficient


Reply

Thanks for responding to our survey. We do take pride in providing you with the care you so greatly deserve. Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Great place! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very professional, nice and helpful!!!


Reply

Thank you for taking the time to respond to our survey, Fallen. We look forward to going along side you every step of the way on this exciting new journey.

StarStarStarStarStar When I left the psyc elval I was a little confused on what next steps I was supposed to take —    (Patient since Sat Jan 01 00:00:00 MST 1)

When I left the psyc elval I was a little confused on what next steps I was supposed to take. So I thought I was finished with my appt and went home. Hopefully some will call me if I missed something. Thank you.


Reply

Thank you for responding to our survey. Your coordinator will keep a close eye for any missing items and is here for you to help get you through the process as smoothly and quickly as possible. Please always feel free to give us a call anytime.

StarStarStarNo StarNo Star follow up appt —    (Patient since Mon May 05 00:00:00 MDT 2014)

the staff is always friendly however I don't feel like the feedback is helpful. I am a very goals orientated person and per my comment above, I would feel much happier if we received something in writing with goals and were we are on the goals. I had to ask how I was doing and what I should be losing and was told that my goal weight was 154. I was never overweight until after college and I haven't weighed 154 pounds since I was in Jr High so it was actually disappointing that you would use a number that wasn't individualized to me. This wasn't your process for my husband and I'm disappointed that not only am I having to pay for follow up appts (unlike when my husband had the surgery with you and it was included) he actually received better service. I doubt that I will keep the rest of my follow up appts because I can get my PCP to review my labs and that is all that I can see that I am receiving at this point.


Reply

Thank you for taking the time to respond to our survey, Teresa. It looks like our dietitian has contacted you and is looking forward to meeting with you in order to provide more support. We do apologize that we lost our exercise specialist and have not found that perfect fit just yet, but we are actively seeking to fill this position so that we may better serve our patients. We fully understand that BMI guidelines are general and not specified to the individual, therefore we trust our patients to know their bodies and be the judge of how much they would like to lose and be comfortable with. Again, we do apologize and appreciate you being our patient. We look forward to seeing you soon and hoping you would continue to see us for your follow-ups.

StarStarStarStarStar Always very happy to go to my appointments, every one is always so helpful. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always very happy to go to my appointments, every one is always so helpful and so nice.


Reply

Thank you for responding to our survey! It is great to know that we were successful in making you feel happy. We appreciate you choosing our practice!

StarStarStarStarStar You guys do a wonderful job! Since day 1 I have been completely at ease.  —    (Patient since Wed May 28 00:00:00 MDT 2014)

You guys do a wonderful job! Since day 1 I have been completely at ease.


Reply

Thank you for taking the time to complete our survey, Ashley. Your kind words mean a lot to us! We certainly strive to show our appreciation to every patient by providing the service you deserve. We look forward to your success!

StarStarStarStarStar Everyone was nice, and genuine —    (Patient since Thu Jan 29 00:00:00 MST 2015)

Everyone was nice, and genuine. It was a long visit, but I was told and prepared ahead of time. I was so nervous but Dr. Stowers and the staff put me at ease. I was probably most nervous about the psych eval, but it went really well and the counselor was warm and easy to talk to. Overall had a great experience and can't wait to have the surgery.


Reply

Thanks for responding to our survey, Therez. We appreciate your feedback! We are blessed with an amazing team of people who all have our patients health and quality of life in mind at all times. We are excited to have you as a patient and look forward to your success!

StarStarStarStarNo Star my visit! —    (Patient since Thu Jan 29 00:00:00 MST 2015)

I was great I just didn't like the wait time I was there from 12:30 in the after noon until 7:30 at night


StarStarStarStarStar I should have waited for Keller. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Well when you told me I had to go to Decatur I should have waited and not went,because I made a practice run again to there Saturday and hit rocks in the road and their was a hole also there and got two flat tires and had to get a wrecker back to Euless.


Reply

Oh I'm so sorry that happend to you Wesley. You might contact the city or the state in regards to the road hazard.

StarStarStarNo StarNo Star follow up visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

Friendlier computer system. Hands on exam. better place for kiosk where you can ask questions without getting up to find someone.


StarStarStarStarStar Excellent Service —    (Patient since Mon Jan 26 00:00:00 MST 2015)

I was extremely impressed with everyone's positive attitudes and the speed at which I was seen in the office. Everyone was very helpful and did not seem put off by my many questions. I will definitely recommend MBS to everyone.


Reply

Thank you for taking the time to respond to our survey, Alicia! It is great to know that your visit went just as we work so hard to ensure that it does! Thank you for choosing our practice. We look forward to being a part of your weight loss success!

StarStarStarStarStar It was Awesome. Everyone so professional. They answered all of my questions —    (Patient since Mon Feb 24 00:00:00 MST 2014)

It was Awesome. Everyone so professional. They answered all of my questions. Very Pleased! Highly Recommend and really appreciate the fact that they come to Abilene.


Reply

Thank you for responding to our survey, Kelly! We are pleased to know that your visit went just as we work so hard to ensure that it does! Thank you for choosing our practice and we are proud to be a part of your weight loss success!

StarStarStarStarStar I was very pleased with my appointment —    (Patient since Mon Jan 26 00:00:00 MST 2015)

I was very pleased with my appointment. I had worry and fears before going but after I left my appointment I knew for sure this is what I want and I was in the right place and hands.


Reply

Thanks so much, Tanya! We fully understand the anxiety that deciding whether or not to proceed with weight loss surgery can cause. Therefore, we gladly work even harder to help ease some of the anxiety and concern. We look forward to being there for you, every step of the way! Thanks for taking the time to respond to our survey.

StarStarStarStarStar Professional and Friendly —    (Patient since Fri Jul 06 00:00:00 MDT 2018)

Every person that I have encountered through my process has been professional and friendly. Everyone is so nice and really seem like they care about me and my success.


StarStarStarStarNo Star Important information upfront  —    (Patient since Mon Jan 19 00:00:00 MST 2015)

I think that I should of been told that after my 9.30 appointment with Dr. Stowers, that I had other appointments, and was there till 3 pm. Stress test, ultrasounds, counseling, which could of been scheduled instead of me just showing up unannounced! (Tell future Patients) please


StarStarStarStarNo Star Great Staff, Wonderful Doctor, I felt very comfortable!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I appreciate this office very much. I never felt uncomfortable in the situation or discussing my options. I was at ease and optimistic after my first visit. I will be using them for my procedure for sure!!


Reply

Thank you for responding to our survey, Christy. We look forward to being there with you every step of the way!

StarStarStarStarStar I absolutely adore the Lap Band Wagon Team.Thank you for your great customer service —    (Patient since Wed May 25 00:00:00 MDT 2011)

I absolutely adore the Lap Band Wagon Team. Thank you for your great customer service. I will always be a patient with this company because of them.


Reply

Thanks so much, Miena. We can't say enough about our amazing mobile unit team and look forward to sharing them with additional cities soon!

StarStarStarStarStar It was very pleasant. Thank you.  —    (Patient since Tue Feb 20 00:00:00 MST 2018)

It was very pleasant. Thank you.


Reply

Awesome! Thanks for responding to our survey, Brandi. We appreciate you choosing our practice for your weight loss surgery needs and look forward to your weight loss success.

StarStarStarStarStar It was a good experience great teamwork everyone was excellant —    (Patient since Mon Oct 13 00:00:00 MDT 2014)

It was a good experience great teamwork everyone was excellant


Reply

Thank you so much for responding Juanita! It is truly our pleasure to go along side you every step of the way. We are so glad you chose us to be a part of your weight loss journey!

StarStarStarStarStar Ready for you to have the exercise specialist back. Not getting measured is really bothersome —    (Patient since Mon Jun 12 00:00:00 MDT 2023)

Ready for you to have the exercise specialist back. Not getting measured is really bothersome. Can't really see how many inches has been lost. I don't understand why the MA couldn't at least do the measuring.


Reply

Thanks for responding to our survey, Rene. We apologize for the inconvenience and now have a process in place to ensure that our patients are measured and have the support needed where exercise is concerned. We are diligently seeking a new exercise specialist and hope to have this position filled very soon.

StarStarStarStarStar I live in Waco so it will be great when you come to Waco I can't wait.. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I live in Waco so it will be great when you come to Waco I can't wait...also I wanted to say I learned a lot more with this visit than I new when I got my band back in 2010 in Waco TX by Dr Sims...your team made me feel that this band is going to work for me this time for a life time.thanks so much, keep up the great service


Reply

It is so rewarding to know that we have succeeded in providing excellent service to you, which you so greatly deserve. It is our goal that each of your visits with us would go just the same. Thank you for taking the time to respond to our survey.

StarStarStarStarStar I have nothing but positive things to say about MBS!! You guys/gals ;) make a great team!! Thank... —    (Patient since Thu Dec 05 00:00:00 MST 2013)

I have nothing but positive things to say about MBS!! You guys/gals ;) make a great team!! Thank you for such a positive journey!


Reply

Thank you so much for responding to our survey! It is very rewarding to hear that our hard work is paying off! We are so glad you chose our office to be a part of your journey and are so proud of your success!

StarStarStarStarNo Star Maybe in the intake letter to let us know if we are going to see the psych department and... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Maybe in the intake letter to let us know if we are going to see the psych department and Cardiologist there may be a co pay for them as well. (didn't plan on paying them that day but it worked out)


StarStarStarStarStar 30 day visit —    (Patient since Mon Aug 04 00:00:00 MDT 2014)

Nice people, trying to give me the support I need make the sleeve work for me. I have no regrets.


Reply

Thank you for responding Rodney. It is pleasing to know that our staff has been successful in giving you support. We appreciate you choosing our practice and we will continue to be here for you. Keep up the good work, you are doing great!

StarStarStarStarStar I think everything is amazing! ! —    (Patient since Sat Jan 01 00:00:00 MST 1)

I think everything is amazing! !


Reply

Thank you for responding to the survey, Trisha! It is so good to hear that you have had such success! Gaining your life and health back is so important. Keep up the good work!

StarStarStarStarStar Colleen and Debbie both gave me great ideas regarding protein and exercising. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Colleen and Debbie both gave me great ideas regarding protein and exercising.


Reply

Thank you for responding Gale! We are pleased to hear that our staff has been successful in assisting you.

StarStarStarStarStar Great service —    (Patient since Thu Jan 15 00:00:00 MST 2015)

Very professional and accommodating.


Reply

Thanks for responding to our survey Oscar! We appreciate your feedback and will continue to work toward excellence for our patients.Thanks for choosing our practice! We look forward to your weight loss success.

StarStarStarStarStar YES YES I WOULD. MY BOSS EVERETT SHAW IS TALKING WITH YOUR OFFICE NOW, AND HE CAN GET IN. —    (Patient since Wed Jun 10 00:00:00 MDT 2020)

YES YES I WOULD. MY BOSS EVERETT SHAW IS TALKING WITH YOUR OFFICE NOW, AND HE CAN GET IN.


StarStarStarStarStar All and all the visit great! —    (Patient since Sat Jan 01 00:00:00 MST 1)

All and all the visit great!


StarStarStarStarStar My appointment was very informative and each person I met with was friendly and answered all my... —    (Patient since Mon Jan 12 00:00:00 MST 2015)

My appointment was very informative and each person I met with was friendly and answered all my questions. I LOVE the doctor and he made me feel very comfortable and talked in depth with me about my upcoming procedure. There was no waiting and I felt as if everyone had my best interest at heart and was working to make this experience the best it could be. I can't think of a thing I would change. I researched for a long time prior to this appointment and I was impressed beyond what I could have imagined.


Reply

Thanks for taking the time to complete our survey, Pam! We appreciate you choosing our practice for your weight loss surgery needs and look forward to supporting you along the way!

StarStarStarStarStar the finacial person didnt have my insurance information correct in the system, so she told us we... —    (Patient since Mon Apr 16 00:00:00 MDT 2012)

the finacial person didnt have my insurance information correct in the system, so she told us we had a very high dedctable and out of pocket, which i have emailed her the correct information. But someone that didnt have a clue about insurance could be very overwhelmed by incorrect information. I was driving from another town hours away, it was the idea to get all the pre information done that day, i was unable to complete the cardio testing they had a " fit in" and that bumped me and they stated they wouldnt be staying late to get it done. I realize they are a seperate group but it would of been nice to get everything done.


StarStarStarStarStar BEST STAFF IN DECATUR AT MY BARIACTRICS —    (Patient since Thu Jan 16 00:00:00 MST 2014)

EVERY ONE IS PLEASANT TO TALK TO. I DID NOT FEEL OUT OF PLACE SINCE MY FIRST CONSULTATION APT.


Reply

Thanks for responding to our survey, Lucero. It is pleasing to know that we were successful in making you feel comfortable. We appreciate you choosing our practice!

StarStarStarStarStar I'm very satisfied with how visits are handled —    (Patient since Mon Dec 16 00:00:00 MST 2013)

I'm very satisfied with how visits are handled. My bariatric solutions has excellent customer service in all aspects.


Reply

Thank you so much for responding Ashley! It is truly our pleasure to go along side you every step of the way. We are so glad you chose us to be a part of your weight loss journey!

StarStarStarStarStar Everyone is very nice and professional. Looking forward to my surgery. —    (Patient since Wed Nov 12 00:00:00 MST 2014)

Everyone is very nice and professional. Looking forward to my surgery.


Reply

Thank you for responding Robert! It is good to hear that you had a good experience and that our hard work is paying off! We look forward to being a part of your weight loss success and we will be here every step of the way!

StarStarStarStarStar It felt like I was at home and family. —    (Patient since Mon Jan 05 00:00:00 MST 2015)

It felt like I was at home and family.


Reply

Thanks so much for your kind words, Oleta. It is our goal to create a very welcoming atmosphere for our patients. It's great to know that we were successful in doing just that. We look forward to your weight loss surgery success. Thank you for choosing our practice.

StarStarStarStarNo Star The appointment went great —    (Patient since Mon Jan 05 00:00:00 MST 2015)

The appointment went great. Yall got me right in and out quickly and I felt like everyone was super friendly! I was informed about my surgery, how much it would cost, and everything I needed to do in order for my insurance to cover. The only thing that concerned me is that yall almost lost me as a client because 2 different people that were not specialized in the insurance dept told me my surgery wouldn't be covered by insurance so I might want to go to another doctor. If I didn't research my insurance coverage I would of just went somewhere else.


Reply

We appologize for the inconvenience. Sometimes the insurance miss quotes us and until the patient calls we aren't told any different. We are so glad we were able to keep you as a patient and that you had a good experience. We look forward to being part of your weight loss success! Thank you for responding to our survey!

StarStarStarStarStar The only thing I wish you would do is when a patient is buying their protein bars, meals and etc —    (Patient since Sat Jan 01 00:00:00 MST 1)

The only thing I wish you would do is when a patient is buying their protein bars, meals and etc. It would be nice to offer a sample because after I got home I realized I love the White Chocolate & Raspberry bars and would have bought more if i had known they were so Good. Also Charla was so sweet and a very good salesperson. Love all your staff. They are simply Marvelous.


Reply

Thank you for responding to our survey, Vickie. We would love to offer samples of the protein bars to our patients and have contacted the vendor about such. You can definitely log into our website at mybariatricsolutions.com to order more and have them delivered to your door step. We couldn't agree more that Charla is exceptional! Thanks so much for the kind words and for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar very professional, informative, and individualized —    (Patient since Mon Dec 29 00:00:00 MST 2014)

very professional, informative, and individualized


Reply

Thank you for taking the time to respond to our survey. It is extremely rewarding to know that we have succeeded in providing excellent service to you, which you so greatly deserve. It is our goal that each of your visits with us would go just the same.

StarStarStarStarStar I love the Mobile clinic!! The ladies in there are so nice and so helpful!! I have had a wonderful... —    (Patient since Tue Jun 30 00:00:00 MDT 2020)

I love the Mobile clinic!! The ladies in there are so nice and so helpful!! I have had a wonderful experience during the entire process from my first visit to my last!! Thank you for all you all do!!


Reply

Awesome! Thanks for responding to our survey, Jamie! We love our mobile unit staff who travel daily to make your experience more convenient. Thanks so much for choosing our practice!

StarStarStarStarStar Let patients know amount of copay before appt. Day. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Let patients know amount of copay before appt. Day.


Reply

Thank you for responding. Our patients are more than welcome to call our office a few days before their appointment and we would be glad to give them that information. Or if you would like to know sooner you can contact your insurance for that information.

StarStarStarStarStar Love seeing everyone in the Keller office. They are all so nice and welcoming! —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Love seeing everyone in the Keller office. They are all so nice and welcoming!


Reply

Thank you so much for responding Britney! It is truly our pleasure to go along side you every step of the way. We are so glad you chose us to be a part of your weight loss journey!

StarStarStarStarStar Get rid of moble unit in decatur —    (Patient since Thu May 15 00:00:00 MDT 2014)

Get rid of moble unit in decatur


Reply

Our mobile unit being in Decatur is a necessity in order for us to do Lab Band adjustments and to be able to see sleeve patients due to limited office space. Thank you.

StarStarStarStarStar Loved it. So friendly and kind. Willing to help when needed.  —    (Patient since Thu Mar 08 00:00:00 MST 2018)

Loved it. So friendly and kind. Willing to help when needed.


StarStarStarStarStar It was an excellent visit. I arrived 20 minutes early and they called me in right away —    (Patient since Sat Jan 01 00:00:00 MST 1)

It was an excellent visit. I arrived 20 minutes early and they called me in right away. Everyone was friendly and helpful.


Reply

Thank you for taking the time to respond to our survey, Chuck! We are pleased to know that your visit went just as we work so hard to ensure that it does! Thank you for choosing our practice. We look forward to being a part of your weight loss success!

StarStarStarStarNo Star ALL AROUND GOOD EXPERIENCE —    (Patient since Sat Jan 01 00:00:00 MST 1)

PLEASENT AND HELPFUL VISIT


Reply

Thanks for taking the time to complete our survey, Mindy! We appreciate you choosing our practice for your weight loss surgery needs and look forward to supporting you along the way!

StarStarStarStarStar Nothing everything was great. Your staff understand and shows compassion —    (Patient since Sat Jan 01 00:00:00 MST 1)

Nothing everything was great. Your staff understand and shows compassion


Reply

Thanks for taking the time to respond to our survey, Melissa! We are so excited that we were able to get you approved by your insurance and to surgery before the end of the year. Thanks for working with us and being persistent! We look forward to your weight loss success!

StarStarStarStarStar Everyone was really nice, friendly, and helpful! —    (Patient since Mon Jul 28 00:00:00 MDT 2014)

Everyone was really nice, friendly, and helpful!


Reply

Thanks for your response Shea! It is great to know that your experience went as we had hoped and we have work so hard for. And we want to thank you for choosing our practice for your weight loss journey!

StarStarStarStarStar Great service and convenient  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I'm from out of town so I suspected I would be back and forth a few times to get things taken care of as far as pre-evaluations go. That was not the case. This place really has their act together.


Reply

Thanks for responding to our survey, Cathy! It is great to be able to offer pre-testing for clearances the same day as your initial consultation. We take our patients travel, time away from work and financials into consideration in all we do, while still keeping patient safety first. Thank you for choosing our practice. We look forward to going along this amazing journey with you!

StarStarStarStarStar LOVE My Bariatric Solutions —    (Patient since Mon Oct 14 00:00:00 MDT 2013)

It has been a wonderful year since my surgery and I have lost over 100 pounds, but I have gained a LIFE finally.


Reply

Thank you for responding to the survey, Traci! It is so good to hear that you have had such success! Gaining your life and health back is so important. Keep up the good work!

StarStarStarStarStar Request My Bariatric Solutions consider partnering with a lab service company in Abilene to help... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Request My Bariatric Solutions consider partnering with a lab service company in Abilene to help keep blood analysis costs down for patients whose procedure was not covered by insurance. This would be a HUGE HUGE help. If you ever decide to set up a more permanent site or team of individuals to work out of Abilene (keep from having to drive back and forth) - Please contact me. I teach at McMurry University in the Kinesiology Department and have contact with brand new Exercise Science professionals and seasoned veteran professionals who might be interested. Thank you for offering this procedure - I am back to feeling like my "true" self.


Reply

Thank you for responding. We are always looking for more convenient and less expensive options for your patients. We look forward to contacting you in regards.

StarStarStarStarStar I feel that this was the best decision that I have made in a very long time —    (Patient since Wed Jan 08 00:00:00 MST 2014)

I feel that this was the best decision that I have made in a very long time. I already share this with everyone. And a couple of people that I have referred this too has gotten the surgery by Dr. Stowers.


Reply

Thank you for taking the time to complete our survey, Charles. We couldn't agree more that this is a great decision. It is so easy to share something you fully believe in and respresent so well! Thanks for telling your friends and family about our practice! We promise to take the best care of them as possible!

StarStarStarStarStar 5 year Post op visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

The service is excellent as always. The staff at Bariatric Solutions is TOP NOTCH. I have referred friends and family to them and will continue to do so.


Reply

Thanks so much, Chad! It is an honor to have you as such a great example of our wishes for all of our patients. Keep up the great job! And thanks for being a part of our family, for life!

StarStarStarStarStar 5 —    (Patient since Thu Oct 23 00:00:00 MDT 2014)

Everything has been great with process so far.


Reply

Thank you for responding Monica! I am glad that our hard work is paying off and we look forward to helping you along way!

StarStarStarStarStar I love the staff at My Bariatric Solutions! —    (Patient since Thu Oct 30 00:00:00 MDT 2014)

I love the staff at My Bariatric Solutions! Truly blessed with an amazing team telling me I am making the best decision of my life and that I am making the first steps to become a healthier me! I cant imagine a better support team! They make this process so much easier and less stressfull when they stand beside you and tell you "you got this"! I just love this group of people! I cant ask for a better support team!


Reply

Thanks so much Stephanie! It is great to know that your experience went just as we'd hoped and work so hard for! It is truly our pleasure to go along side you every step of the way on this amazing journey. We are so excited for you and look forward to your weight loss success!

StarStarStarStarStar I did not know I would need multiple tests during this first visit —    (Patient since Thu Dec 05 00:00:00 MST 2019)

I did not know I would need multiple tests during this first visit. My first appointment time was 10:15 and I did not leave until after 4:00 However, it did make it convenient to get everything completed in one day.


Reply

We appologize that you were not informed of the additional pretesting. But we are glad that it was convenient for you to be able to complete it all in day. We do try very hard to let every patient know about the pretesting. Thank you for your survey.

StarStarStarStarStar I was made to feel very welcome —    (Patient since Tue Jan 21 00:00:00 MST 2020)

I was made to feel very welcome. I left my appointment feeling uplifted and hopeful, hopeful in that MBS might be able to help me in a way I have not been able to help myself. Dr. Stowers believes in me! The entire staff at MBS is on my side and cheering for me. Great visit.


Reply

Thanks for responding to our survey Linda! We appreciate your feedback and will continue to work toward excellence for our patients.Thanks for choosing our practice! We look forward to your weight loss success.

StarStarStarStarStar A table for filling out forms would be nice. —    (Patient since Thu Dec 04 00:00:00 MST 2014)

A table for filling out forms would be nice.


Reply

Thanks for taking the time to respond to our survey, Jon. We will look into making completing paperwork more comfortable. Thanks for the suggestion. We look forward to having you as a patient.

StarStarStarStarStar A desk or table to fill out forms and questions would be nice. —    (Patient since Thu Dec 04 00:00:00 MST 2014)

A desk or table to fill out forms and questions would be nice.


Reply

Thanks for responding to our survey, Judith. We will definitely look into this further. We look forward to your weight loss success!

StarStarStarStarStar Everything was great expect the huge sliding glass window at the reception desk —    (Patient since Thu Nov 20 00:00:00 MST 2014)

Everything was great expect the huge sliding glass window at the reception desk. It makes me feel like I'm inconveniencing them every time I approach the desk. But other than that everyone was wonderful, especially Dr. Stowers. Since the moment I met him I know I had found the best. I'm please that it only took one week to get my surgery scheduled.


Reply

So sorry the window makes you feel that way, however, it is HIPPA compliant. I am so glad to hear that your experience was good. We look forward to going along this journey with you, every step of the way!

StarStarStarStarStar As always I feel like just a number in your office —    (Patient since Thu Jul 10 00:00:00 MDT 2014)

As always I feel like just a number in your office. My apt was scheduled for the wagon and when I got there they told me it had been moved inside. A few weeks ago I was supposed to have supplements on the wagon in mineral wells, after driving 45 min to pick them up, they weren't even on the wagon. I never had my pre op measurements taken and I have never met with any exercise specialist.


Reply

Thank you for providing us with your feedback, Virginia. We do apologize that you "always" feel like just a number in our office. That is what we try so hard to avoid. We will continue working really hard to make sure every patient knows just how much we care and consider them as part of our family. Also, we moved your appointment to our clinic rather than our mobile unit in hopes of minimizing the wait time for your appointment. We are in the process of hiring a new exercise specialist to ensure that measurements are taken at your 6 & 12 month follow ups.

StarStarStarStarStar Honestly there's nothing I can think of that needs to change or improve.  —    (Patient since Thu Jan 16 00:00:00 MST 2014)

Honestly there's nothing I can think of that needs to change or improve.


Reply

Thanks so much for your kind words, Reda! We love what we do and hope that it shows. Thanks for your response and we look forward to seeing you again soon!

StarStarStarStarStar Great —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything about this place is spot on. Professional and makes you feel like family


Reply

Thanks for taking the time to respond to our survey, Larissa! We work very hard to make every patient feel at home and we are glad to hear that our hard work is paying off. We look forward to going along this journey with you, every step of the way!

StarStarStarStarStar Very nice office, staff and Dr. Stowers!!!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very nice office, staff and Dr. Stowers!!!


Reply

Thank you for referring to our survey! We really appreciate your kind words and look forward to going along this amazing, life changing journey with you!

StarStarStarStarStar Went to office , did not know I was to have post op visit on mobile van —    (Patient since Sat Jan 01 00:00:00 MST 1)

Went to office , did not know I was to have post op visit on mobile van. was a little disappointed I did not see Dr Stowers but was good. now I know next visit in van so prepared.


Reply

Thank you for responding Theresa. Dr. Stowers schedule does not allow him to see follow up appoitnments past the 1 week point, but we want to assure you that our Nurse Practicioners specialize in medicine as Dr. Stowers is a surgeon. Feel free to call our office if you would like us to resend you your Surgery/Follow up appointment letter (sent 8/6/14) as it does list the locations of your follow ups.

StarStarStarStarStar Dr. Wright  —    (Patient since Thu Mar 12 00:00:00 MDT 2009)

When Dr. Wright did scope he didn't talk to my husband in waiting area, my husband felt like he should have the courtesy to do so. Then the morning of my surgery while waiting to go. Dr. Wright came in and spoke to the nurse but never said a word to me or my husband. So I think he needs more better bed side manners.


StarStarStarStarStar Surgery was to begin after we got there at 7:30 am —    (Patient since Thu Sep 25 00:00:00 MDT 2014)

Surgery was to begin after we got there at 7:30 am. Surgery didn't begin until afternoon and my son was worried. I felt it was a positive experience.


StarStarStarStarStar Surgery was to begin after we got there at 7:30 am —    (Patient since Thu Sep 25 00:00:00 MDT 2014)

Surgery was to begin after we got there at 7:30 am. Surgery didn't begin until afternoon and my son was worried. I felt it was a positive experience.


StarStarStarStarStar Maybe more of a schedule on what to do next preparing for this procedure —    (Patient since Sat Jan 01 00:00:00 MST 1)

Maybe more of a schedule on what to do next preparing for this procedure


Reply

Thanks for responding to our survey, Carol! We appreciate your feedback. We have a packet titled "My Surgery Process" which was included in your welcome packet that was intended for this purpose. Please always feel free to give our office a call with any questions you may have. We are more than happy to take all the time needed to make you comfortable throughout this entire process. We look forward to your weight loss success.

StarStarStarStarStar Great staff —    (Patient since Thu May 29 00:00:00 MDT 2014)

Everybody was very helpful and encouraging! !


Reply

Thank you for completing the survey! We appreciate you choosing our practice! We look forward to your journey and we will be here every step of the way!

StarStarStarStarStar Everyone was great and I loved not having to take off and drive to Decatur alone. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was great and I loved not having to take off and drive to Decatur alone.


Reply

Thanks for responding to our survey, Deborah! Our mobile unit is just another way of our showing our appreciation to our patients by making this experience as convenient as possible. We are honored to be able to do this for you! Thanks for choosing our practice.

StarStarStarStarStar Don't need to change anything —    (Patient since Mon Nov 10 00:00:00 MST 2014)

Don't need to change anything


Reply

Thanks for taking the time to complete our survey, Cindy! We appreciate you choosing our practice for your weight loss surgery needs and look forward to supporting you along the way!

StarStarStarStarStar I was very pleased with my visit. It was everything that I have been told it would be —    (Patient since Wed Nov 12 00:00:00 MST 2014)

I was very pleased with my visit. It was everything that I have been told it would be. I am looking forward to having my procedure done.


Reply

Thanks for taking the time to respond to our survey. It is great to know that you had a good experience at our office. Our goal is that every patient will feel this way, every time! Thank you for making the drive to come see us and we look forward to your weight loss success!

StarStarStarStarStar Great —    (Patient since Wed Jun 11 00:00:00 MDT 2014)

Office staff is very kind.


Reply

Thank you so much for responding to the survey Ashley. It is great to know that you had a good experience at our office.

StarStarStarStarStar Great Team! —    (Patient since Mon Nov 10 00:00:00 MST 2014)

Dr. Stowers and the staff were very kind and encouraging. I'm excited to work with this team as I begin this journey.


Reply

Thanks for taking the time to respond to our survey, Amy! We appreciate you choosing our practice for your weight loss surgery needs. We look forward to going along this journey with you, every step of the way!

StarStarStarStarStar When will you be coming to Waco?  —    (Patient since Mon Mar 17 00:00:00 MDT 2014)

When will you be coming to Waco?


Reply

Hi Christie.....unfortunately we do not have a date on that yet. We hope it will be in the near future.

StarStarNo StarNo StarNo Star Due to some scheduling issues between my office appointment and my hospital preoperative... —    (Patient since Thu Aug 21 00:00:00 MDT 2014)

Due to some scheduling issues between my office appointment and my hospital preoperative appointment I was kind of rushed through they did talk to me but I was so overwhelmed I couldn't think of all the things I wanted to ask. My experience seemed more like a quantity over quality . Definitely felt like a number instead of a person when after surgery the Dr never even talked to me or my family. Leaving my family upset and worried.


StarStarStarStarStar Very pleased with the facility, and staff members —    (Patient since Thu Feb 04 00:00:00 MST 2010)

Very pleased with the facility, and staff members. They truly care about you and praise you on your accomplishmentS. Thank You My Bariatric Solutions for EVERYTHING!!!


Reply

Thanks so much for your kind words, Claudia! We love what we do and hope that it shows. It is our pleasure to celebrate your successes with each and every one of you! Thanks for your response and we look forward to seeing you again soon! Keep up the good work.

StarStarStarStarStar I have only had the initial phone conference with Dr. Stowers —    (Patient since Thu Nov 13 00:00:00 MST 2014)

I have only had the initial phone conference with Dr. Stowers. However, I have spoken to 3-4 of the ladies that help with questions, insurance, etc...and ALL have been extremely kind & helpful. Dr. Stowers was also extremely kind & answered all our questions. I am looking forward to this procedure without any hesitations.


Reply

Thanks for taking the time to respond to our survey, Gail. Our Patient Advocates are passionate about being able to support our patients in every way possible. It is an honor to be able to assist you along this journey. Thanks for choosing us for your weight loss surgery needs. We are excited about your upcoming changes in health and lifestyle.

StarStarStarStarStar Visit —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

Had a very good conversation with the dietician and doctor and everyone else who has called me to check on this or that. Thanks!


Reply

Thank you for responding LuAnne! It is good to hear our hard work to ensure that each patient has a great experience is paying off. Thanks for choosing our practice for your weight loss surgery needs! We look forward to your success!

StarStarStarStarStar Amazing! —    (Patient since Wed Oct 29 00:00:00 MDT 2014)

You all stayed a little late to help finish up my appointment knowing I had a long drive. So friendly and I feel at easy with my decision to have this surgery.


Reply

It is our pleasure, Melissa! We are so glad to know that we were able to accomodate you. Thanks for making the drive to come and see us. We look forward to your weight loss success!

StarStarStarStarStar every thing was great looking forward for my big day —    (Patient since Thu Oct 23 00:00:00 MDT 2014)

every thing was great looking forward for my big day


Reply

Thanks for taking the time to respond to our survey. It is great to know that you had a good experience at our office. Our goal is that every patient will feel this way, every time!

StarStarStarStarStar I was very pleased with the staff —    (Patient since Fri Oct 17 00:00:00 MDT 2014)

I was very pleased with the staff. I felt very comfortable with everyone and had all my questions answered.I am looking forward to getting my procedure scheduled.


Reply

Thank you for your response Evelyn! It is so good to hear that you had a great experience at our office! We are so happy for you and look forward to your weight loss success. Good luck!

StarStarStarStarStar FOR PATIENTS OUT OF TOWN THEY NEED THE EARLIER APPTS IN THE DAY —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

FOR PATIENTS OUT OF TOWN THEY NEED THE EARLIER APPTS IN THE DAY. SO THE TESTS NEEDED CAN BE COMPLETED WHEN THERE. THE CARDIO LAB WAS CLOSED AT FOUR.


Reply

Thanks for responding to our survey Jamie! We do apologize for the inconvenience. We appreciate your feedback and have taken this into consideration and have rectified this problem in order to better serve our patients. Thanks so much for choosing our practice! We look forward to your weight loss success.

StarStarStarStarStar Fees —    (Patient since Sat Jan 01 00:00:00 MST 1)

Advise your new before their appointment that they will be required to pay for the psych visit as well as the heart visit. I wasn't told about this. I was only told I would be responsible for $75.00.


Reply

We do apologize that you were not made aware of the opportunity to complete all pre-testing the day of your consultation. We do strive to make sure every patient is aware of the additional cost involved to these separate entities, as we provide this as an option. Thank you for the suggestion and again we do apologize that you weren't made aware.

StarStarStarStarStar I was thankful that I could get all consults done in one visit as I am from out of town —    (Patient since Thu Sep 18 00:00:00 MDT 2014)

I was thankful that I could get all consults done in one visit as I am from out of town. I just didn't realize that I would have other out of pocket expenses that day - would have liked to have been given a heads up. But overall had a great experience and loved the staff.


Reply

Thank you for your response Kelly. We try to make everyone aware that the cardiac clearance and psych eval are seperate entities and are not included in our price. I am truly sorry you were not aware of this. I am glad you had a great experience and can't wait to see your results! Good luck

StarStarStarStarStar The visit was good, very organized —    (Patient since Sat Jan 01 00:00:00 MST 1)

The visit was good, very organized. It gave the opportunity to get any questions answered and to hear questions others had as well.


Reply

Thanks for responding to our survey, Bette! It is great to know that your visit went just as planned. We work hard to ensure this same experience for all of our patients. Thanks for choosing our practice for your weight loss surgery needs! We look forward to your success!

StarStarStarStarStar Very helpful staff. I have a personal trainer here in Abilene didn't need Exercise specialist —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very helpful staff. I have a personal trainer here in Abilene didn't need Exercise specialist. I very much appreciate Dr.Stowers taking time to speak with my father.


Reply

Thanks for responding to our survey! We appreciate your feedback. It is great to know that Dr. Stowers is a surgeon who will take the time to speak with your concerned family members, anytime. Thanks for being our patient, we look forward to your weight loss success!

StarStarStarStarStar I live 2 hours away and have no problem driving that far for this team!  —    (Patient since Mon Jun 23 00:00:00 MDT 2014)

I live 2 hours away and have no problem driving that far for this team!


Reply

Thank you so much for those kind words Nancy! It is good to hear our hard work is paying off! We are so glad you chose our office and can't wait to see your results!

StarStarStarStarStar The only thing I think could be improved upon is the follow up call from the sleep study person —    (Patient since Sat Jan 01 00:00:00 MST 1)

The only thing I think could be improved upon is the follow up call from the sleep study person. She had such a thick accent (and maybe a poor phone connection??)it made it very difficult to understand her. Honestly, I can't be completely sure about some of the questions she asked me. I'm hoping there will be instructions with the kit she's sending me for the sleep study. Other than that, my experience was great.


Reply

Thank you for your feedback, Cynthia. We will make Sleep Services aware of this problem! Also, you understanding instruction is very important so always feel free to ask for someone else to assist you.

StarStarStarStarStar Everything was covered very good. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything was covered very good.


Reply

Thanks for responding to our survey, Deborah! We appreciate your feedback and are pleased to know that we are on the track in providing all information to assist our patients in making the best decision for themselves. We are here for you every step of the way.

StarStarStarStarStar Overall experience was fantastic! Everyone is so nice and welcoming.  —    (Patient since Wed Aug 06 00:00:00 MDT 2014)

Overall experience was fantastic! Everyone is so nice and welcoming.


Reply

Thank you so much for respnding! We appreciate your feedback and look forward to your weight loss success!

StarStarStarStarStar The Best —    (Patient since Sat Jan 01 00:00:00 MST 1)

The whole deal was like being with family The Best ! ! !


Reply

Awesome! Thanks for responding to our survey, Cindy! It's good to know that our mission was accomplished! We look forward to your weight loss success and welcome you to "the family".

StarStarStarStarStar You have been wonderful. Answering all my questions completely and fully —    (Patient since Sat Jan 01 00:00:00 MST 1)

You have been wonderful. Answering all my questions completely and fully. I am referring my daughter and she is trying to get things lined up to get hers done. I will highly recommend you to any and all!


Reply

Thank you for your response, Carla! We are so glad to hear that we answered all of your questions and that you are referring your daughter! Thank you for choosing our practice and we promise to continue to answer all of your questions.

StarStarStarStarStar My visit was great. I wouldn't change a thing.  —    (Patient since Thu Jul 03 00:00:00 MDT 2014)

My visit was great. I wouldn't change a thing.


Reply

Thanks for responding to our survey Tessa! We appreciate your feedback and will continue to work toward excellence for our patients.Thanks for choosing our practice! We look forward to your weight loss success.

StarStarStarStarStar I love you guys! —    (Patient since Mon Feb 24 00:00:00 MST 2014)

I love you guys! I had to reschedule, due to some issues with my foster children, and my rescheduling fee was waived because the office staff agreed that I rescheduled based on special circumstances. I was so grateful, I would have gladly paid the fee to this wonderful clinic, but to know that the whole staff is professional AND empathetic to those of us who have other things going on in life is awesome. This clinic is a business and businesses are created to make money, but they definitely DO NOT make you feel that way. I love that! Each time I've spoken to a representative they have gotten back to me in a timely fashion. I could not recommend this place more and I look forward to my surgery date!


Reply

Thank you so much for responding to our survey, Ashley. We appreciate your kind words and will continue to strive to constantly provide this type of patient care and customer service to our patients, whom we believe so greatly deserve it! We are so glad you chose our office and look forward to your weight loss success!

StarStarStarStarStar 100% the right choice —    (Patient since Wed Jun 11 00:00:00 MDT 2014)

... I have never been treated more kindly by anyone. The entire staff here is amazing. I'm very excited to start this new journey, and know Decatur and Dr Stowers is without a doubt the perfect place! :)


Reply

Thank you so much for your kind words! It is so good to hear that our hard work is paying off. We look forward to your weight loss success and are here for you every step of the way.

StarStarStarStarStar Review —    (Patient since Thu Apr 24 00:00:00 MDT 2014)

Excellent customer service


Reply

Thanks for responding to our survey Walker! We appreciate our patients and take pleasure in providing the customer service you so greatly deserve. We look forward to your weight loss success

StarStarStarStarStar Excellent  —    (Patient since Mon Mar 03 00:00:00 MST 2014)

Everyone was friendly and knowledgeable. All questions were answered.


Reply

That is great to hear! Thank you for responding to our survey and for choosing our practice

StarStarStarStarStar preop appt  —    (Patient since Wed Apr 30 00:00:00 MDT 2014)

Very informative. Great staff and customer service. Felt very comfortable the entire time.


Reply

Thanks for responding to our survey Lindsey! It is great to know that our pre-op class is beneficial and provides all necessary information in order for our patients to be successful. We look forward to your weight loss success and are here for you every step of the way.

StarStarStarStarStar Excellent service and use of my time —    (Patient since Thu Jun 05 00:00:00 MDT 2014)

Timing of appointment and curteousness of the staff was outstanding. I was able to go from one part of the appointment to the next without a large amount of wait time. The staff is friendly and absolutely fantastic. They answered all of my questions that I had during the appointment. Would highly recommend.


Reply

Thanks for responding to our survey John! We appreciate your kind words and will continue to strive to constantly provide this type of patient care and customer service to our patients, whom we believe so greatly deserve it! Thanks for choosing our practice.

StarStarStarStarStar I couldnt have been more pleased with my visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

I couldnt have been more pleased with my visit. The staff and doctor were all so freindly and helpful!!!!


Reply

Thank you so much for responding, Amber! It is good to hear that you had a good experience. Thanks for choosing our practice.

StarStarStarStarStar Office and staff are very nice —    (Patient since Fri Feb 09 00:00:00 MST 2018)

Office and staff are very nice


Reply

Thank you for responding to our survery! It is good to hear those kind words. We look forward to your weight loss success!

StarStarStarStarStar I was made to feel very special, and like i was the only one there. Never rushed —    (Patient since Wed Mar 28 00:00:00 MDT 2018)

I was made to feel very special, and like i was the only one there. Never rushed. Thank all of u for being so kind & caring. And explaining everything so clearly. All were so very helpful.


Reply

Thank you for responding Elaine! We appreciate your kind words and will continue to provide great patient care and customer service to our patients! Thank you for choosing our practice and we can't wait to see your results.

StarStarStarStarStar 3 days post op. —    (Patient since Mon Apr 21 00:00:00 MDT 2014)

Still having trouble getting liquids down.


StarStarStarStarStar The Best Nurse Practitioner I've Ever Seen —    (Patient since Mon Nov 25 00:00:00 MST 2013)

A review of my labs was extremely thorough. I was given direction about what I need to be doing, and all of my questions were answered.


Reply

Thanks for responding to our survey, Virginia! Our nurse practitioners have been a great addition to our practice. They love working with all of our amazing patients as well!

StarStarStarStarStar 3 —    (Patient since Mon Jun 17 00:00:00 MDT 2013)

I think the doctor should make an attempt to see his patients and their progress occasionally.


Reply

As a surgeon he see's patients at their consults, pre-op and at the 1 week follow up. He also works really hard to follow his patients success through his Nurse Practitioners. We do appreciate your review and your concerns.

StarStarStarStarStar My Appt. —    (Patient since Tue May 13 00:00:00 MDT 2014)

I have never been to a doctors appointment and been so comfortable. I left with no question about the procedure and all my question were answered. The staff was friendly, helpful, and very knowledgeable about their specific department.


Reply

Thanks for responding to our survey, Dina! We appreciate you choosing our practice for your weight loss surgery needs. We look forward to your weight loss success!

StarStarStarStarStar I felt rushed however, having come from a long distance a lot was accomplished in a short time —    (Patient since Thu Apr 17 00:00:00 MDT 2014)

I felt rushed however, having come from a long distance a lot was accomplished in a short time. Staff was very focused and informative.


Reply

Thanks for responding to our survey Patricia! We appreciate your feedback. We do apologize about your feeling rushed as that is never our intention. We definitely have our process set up to try and get as much accomplished in the one visit as possible in order to satisfy most patients request. We look forward to your weight loss success!

StarStarStarStarStar Everything was great wouldn't change anything  —    (Patient since Wed Apr 10 00:00:00 MDT 2013)

Everything was great wouldn't change anything


Reply

Thanks for responding to our survey, Sandra! It is good to hear the positive feedback and we can't wait to see your results!

StarStarStarStarStar Everyone was very nice and extremely helpful. Can't wait to come back! —    (Patient since Tue Jun 30 00:00:00 MDT 2020)

Everyone was very nice and extremely helpful. Can't wait to come back!


Reply

Thanks for responding to our survey Jamie! We appreciate your feedback. We look forward to your weight loss success and are so excited to have you as a patient.

StarStarStarStarStar Great Service —    (Patient since Thu Apr 24 00:00:00 MDT 2014)

You guys were much more on top of ways to have portions of the procedure covered by insurance than other providers. This is a huge positive for you guys, in my opinion.


Reply

Thanks for responding to our survey Walker! We appreciate your feedback. We fully practice within insurance regulations and guidelines while ensuring that we do what's best for our patients

StarStarStarStarStar my experience —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great service! Answered all my questions!


Reply

Thank you so much for responding, Hillary! We are excited for you and can't wait to see the results!

StarStarStarStarStar impressive —    (Patient since Sat Jan 01 00:00:00 MST 1)

Note book is very informative. A lot to take in. Overwhelming at first.


StarStarStarStarStar impressive —    (Patient since Sat Jan 01 00:00:00 MST 1)

Note book is very informative. A lot to take in. Overwhelming at first.


Reply

Yes, there is so much information on this life changing event that we took the time to make sure you have a handbook to guide you through every step. We are always available as well. Please feel free to let us know if there are any questions we could further assist with. Thanks for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar impressive —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very excited. A lot of info to absorb.


Reply

Thanks for responding to our survey Machelle! We appreciate your feedback. We are super excited for you as well! We look forward to your weight loss success!

StarStarStarStarStar Thank you so very much !!! —    (Patient since Mon Aug 26 00:00:00 MDT 2013)

I've reached my goal weight in less than 7 months I have never wore a small today I bought new clothes and was so excited that a small fits me perfect. I went to the goodwill and my jean size is a 5 I have gone to kid clothes to women's 7 and have never wore a 5. I am so excited. I turn 50 this year and I ride a motorcycle and have never been as happy with my body as I am now!!!


Reply

Thanks for responding to our survey Lisa! We really appreciate you taking the time. We are so excited for you about not only your phenomenal amount of weight loss but even moreso about how awesome this is for your overall health. Have fun shopping, riding, and enjoying life!

StarStarStarStarStar Excellent Service —    (Patient since Thu Oct 13 00:00:00 MDT 2011)

Really enjoy coming to my visit all leave with great positive advice.


Reply

Thanks for responding to our survey, Debora! Thanks for recognizing our staff's hard work and dedication. We love learning new things to share with our patients.

StarStarStarStarStar survey for consultation —    (Patient since Sat Jan 01 00:00:00 MST 1)

very friendly and patient friendly


Reply

Thank you for taking the time to complete our survey, Janell! We look forward to having you as a patient and celebrating your weight loss success with you! Thank you for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar The clinic visit was great —    (Patient since Thu Jan 30 00:00:00 MST 2014)

The clinic visit was great. The phone consult was a little difficult for me cause I wasn't looking at the person (Dr)


Reply

Thanks for responding to our survey, Linda! Our phone screenings are great for people coming from afar and the fact that we have the opportunity to meet with you face to face prior to surgery is very rewarding for us, as well.

StarStarStarStarStar excellent —    (Patient since Thu Jan 16 00:00:00 MST 2014)

I ALWAYS FEEL WELCOMED TO DR STOWERS OFFICE BY FRIENDLY STAFF.


Reply

Thanks for taking the time to complete our survey, Lucero! We enjoy seeing each of our patients, each and every time! We are so excited for you and look forward to celebrating you at each visit.

StarStarStarStarStar Nichole —    (Patient since Mon Jul 08 00:00:00 MDT 2013)

Rewarding experience ..;)


Reply

Thanks for responding to our survey, Nichole! We are pleased to know that your experience with our practice was just as it should be. We will continue to work hard on making it even better. We appreciate you choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Awesome  —    (Patient since Mon Dec 16 00:00:00 MST 2013)

The process is very fast and the staff is spot on


Reply

That's what we like to hear, Shawn! We are always working on improving our process so that patients are highly satisfied. We look forward to your weightloss success!

StarStarStarStarStar Patient —    (Patient since Tue Jan 14 00:00:00 MST 2020)

I'm very excited to be on this journey with MBS to help me succeed.


Reply

Thanks for responding Amanda! We are excited for you as well and look forward to your weight loss success!

StarStarStarStarStar Overall pleasant experience  —    (Patient since Wed Aug 12 00:00:00 MDT 2020)

Overall pleasant experience


Reply

Thank you for responding to our survey! We look forward to having you as our patient and celebrating your weight loss success with you.

StarStarStarStarNo Star hospital employee —    (Patient since Mon Aug 26 00:00:00 MDT 2013)

So far all my visits to the Decatur office, have always been very good :)


Reply

Thanks for responding to our survey Rosa! We appreciate you as a patient and look forward to your weight loss success!

StarStarStarStarStar It was so convenient to only have to go to Abilene instead of Decatur —    (Patient since Thu Apr 25 00:00:00 MDT 2013)

It was so convenient to only have to go to Abilene instead of Decatur. I was very impressed with the set up of the bus and the people were wonderful. Just wish I had of remembered my bloodwork I was supposed to get 3 months is a long time to remember that stuff with all that is going on with my new diet and body. I would suggest that you look at your commercials that were on the tv though. The girl who had the surgery and lost a lot of weight then had a very large plate of food sat in front of her and they toasted with water while eating??? That is so wrong you can not drink and eat and it was definately NOT a childs plate she had in front of her LOL.


Reply

Thank you for responding to our survey! It is good to hear that our hard work has paid off and that our convenient mobile unit is a plus for you! While our patients may not be able to consume all that food at once we would encourage them to either split the plate with someone or take a to go box home with them. And keep in mind that some of these patients had surgery 2-3 years ago, therefore they might be able to take a sip of water before a meal. Thanks again

StarStarStarStarStar Consultation —    (Patient since Mon Mar 17 00:00:00 MDT 2014)

I had a great experience.


Reply

That's what we like to hear Christie! That is great to hear and that is what makes our job most rewarding! Thanks for taking the time to complete our survey, and we are so excited for you!

StarStarStarStarStar Great! —    (Patient since Mon Mar 17 00:00:00 MDT 2014)

Everyone was very helpful! Waiting an hour to be seen was a little tiring... but worth the wait!


StarStarStarStarStar Great appointment —    (Patient since Mon Mar 03 00:00:00 MST 2014)

All questions answered, very comfortable with my decision.


Reply

Thank you for responding to our survey, Autumn! We are glad to hear that all your questions were answered! We look forward to your weightloss success!

StarStarStarStarStar Amazing Experience! —    (Patient since Mon Feb 17 00:00:00 MST 2014)

I have put this surgery off for seven years because I was not comfortable when I went to consultations. I hated when there were big groups of people in a conference room. The experience I had at My Barbaric Solutions was informative, personal, and I left feeling confident in them and the decision I made.


Reply

Thanks for responding to our survey Ashley! It is great to know that you left feeling confident and sure of your decision. That is definitely our main goal is to make certain that you know how much we appreciate you as a patient and to make sure you are comfortable with the decision you have made. We look forward to your weight loss success!

StarStarStarStarStar Thank you —    (Patient since Mon Jan 14 00:00:00 MST 2013)

I am currently 1 year post op and feeling great! I have my life back and I want to thank everyone at the office for everthing that they have done and continue to do to help me with this process. I know they say there is always room for improvemetn, but I do not know what I would suggest that they change. Great job guys and thank you!!


StarStarStarStarStar It would be nice to see more before and after pics on your website —    (Patient since Thu Feb 10 00:00:00 MST 2011)

It would be nice to see more before and after pics on your website. We love success stories to show our friends.


StarStarStarStarStar consult —    (Patient since Sat Jan 01 00:00:00 MST 1)

every one was very helpful


Reply

Thank you so much for responding. We are glad to hear that everyone was helpful. Thanks for choosing our practice! We look forward to your weight loss success!

StarStarStarStarStar I enjoyed everything about my initial cosultation. Can't wait to get on the schedule! —    (Patient since Thu Mar 06 00:00:00 MST 2014)

I enjoyed everything about my initial cosultation. Can't wait to get on the schedule!


Reply

Thanks for responding to our survey, Beverly! We appreciate your kind words and are so excited for you to start your weight loss journey with us! We do all we can to ensure that it will most definitely be worth it! Thanks for choosing our practice! We look forward to your weight loss success!

StarStarStarStarStar I have been way beyond pleased with every bit of this entire journey so far! I have definitely... —    (Patient since Mon Oct 21 00:00:00 MDT 2013)

I have been way beyond pleased with every bit of this entire journey so far! I have definitely been pleased with my surgery snd with your amazing staff! Thank you! Only 3 months after my sleeve, and I feel wonderful!


Reply

That's what we like to hear Sherrie! It is such a pleasure working with such amazing people and seeing you fight for and regain the life you so greatly deserve to live. It's what makes our job most rewarding! Thanks for taking the time to complete our survey, and we are so excited for you!

StarStarStarStarStar My visit for my 6 month check-up was good. My appointments are always very professional —    (Patient since Thu Jul 11 00:00:00 MDT 2013)

My visit for my 6 month check-up was good. My appointments are always very professional. I appreciate the staff and the care received.


Reply

Thanks for responding to our survey Larry! We are always so excited to hear this great news! Thanks for choosing our practice!

StarStarStarStarStar na —    (Patient since Sat Jan 01 00:00:00 MST 1)

all services provided by the Center have been excellent.


Reply

Thank you so much for responding to our survey! We appreciate your kind words.

StarStarStarStarStar Great staff! —    (Patient since Thu May 03 00:00:00 MDT 2012)

Always treated great. The staff is always wonderful.


Reply

Thank you for taking the time to complete our survey Janet! We love what we do and our awesome patients that we do it all for! Thank you for choosing our practice!

StarStarStarStarStar Shana Brown —    (Patient since Wed Mar 05 00:00:00 MST 2014)

Excellent contact via phone, very personable!


Reply

Awesome! Thanks for responding to our survey Shana! We appreciate your feedback concerning our phone screenings. We look forward to your weightloss success!

StarStarStarStarStar ⭐️⭐️⭐️⭐️⭐️ —    (Patient since Sat Jan 01 00:00:00 MST 1)

Answered all my questions and felt very comfortable.


Reply

Thanks for responding to our survey! Im glad everyone made you feel comfortable and appreciate your kind words ! Thank you for choosing our practice!

StarStarStarStarStar I bet you say that to everybody. —    (Patient since Mon Apr 29 00:00:00 MDT 2013)

"Bobby, It was great seeing you at your last appointment. Your feedback is very important to us and we appreciate you taking a moment to help us enhance our service by completing our survey." Lol, my appointment was rescheduled for next week.


Reply

We do apologize for the survey going out to you after you rescheduled. We had a technical issue which caused our reminder system not to update in a timely manner but have since had this problem fixed. We look forward to seeing you next week.

StarStarStarStarStar The staff was very friendly. The receptionist up front was very friendly and nice to me —    (Patient since Mon Mar 03 00:00:00 MST 2014)

The staff was very friendly. The receptionist up front was very friendly and nice to me. i noticed she was like that to all the patients when they came in. So that tells me she is a very genuine person and not to pretend to be nice. I did feel rushed a little when i was called back but she was very nice also.


Reply

Thanks for taking the time to complete our survey Cindy! We appreciate the fact that you noticed how genuine our receptionist and staff are! We truly care about each and every one of our patients and are super excited that you came to us for your weight loss surgery needs. We never want you to feel rushed, therefore we apologize for making you feel that way. We will definitely continue to work on this area. Thanks again and we look forward to your weight loss success!

StarStarStarStarStar My consult experience —    (Patient since Mon Mar 03 00:00:00 MST 2014)

Great experience and would refer anyone to go and visit with the staff if you are considering ANY type of weight loss procedure! They are all so friendly and knowledgeable


Reply

Thanks for taking the time to complete our survey Debra! We appreciate your kind words and look forward to having you as our patient. It is good to know that we have met your expectations in providing you with the customer service and compassion that you so greatly deserve!

StarStarStarStarStar Have a back up person who can assist with scheduling the actual surgery —    (Patient since Mon Feb 24 00:00:00 MST 2014)

Have a back up person who can assist with scheduling the actual surgery. I missed a call on Monday, when I called back on Tuesday I was told she wasn't available and they could not contact her. Then I was told she would be available Wednesday morning, but not Wednesday afternoon.


Reply

Thanks for responding to our survey Alisa! We appreciate your feedback and understand your concern. In our "Welcome Packet" all patients are made aware that they would be contacted by the surgery scheduler up to 3 days after surgery approval. This is all part of having multiple locations as a convenience to our patients from all over. We are excited to see that you were reached on that same day and scheduled for surgery and look forward to your weight loss success.

StarStarStarStarStar I was very pleased. Everyone was very pleasant to me. —    (Patient since Mon Feb 24 00:00:00 MST 2014)

Excellence Service in All Departments!!!


Reply

Thanks Kelly! We are glad to hear those kind words and to know our hard work is paying off.

StarStarStarStarStar I was very pleased. Everyone was very pleasant to me. —    (Patient since Mon Feb 24 00:00:00 MST 2014)

I was very pleased. Everyone was very pleasant to me.


Reply

Thanks for taking the time to respond to our survey Kelly! It is great to know that you were treated with the care and concern that you deserve. We appreciate you choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Every one was great and helpfull  —    (Patient since Wed Jun 10 00:00:00 MDT 2020)

Every one was great and helpfull


Reply

Thanks for responding to our survey Vickie! We look forward to your weight loss success! Thanks so much for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar very happy, very satisfied!  —    (Patient since Thu Feb 27 00:00:00 MST 2014)

My 1st experience with enven consulting about bariatric surgery and the doc was great! He was very laid back and he's like a breath of fresh air. I'm happy I turned down Barker Bariatric for My Bariatric Solutions!


Reply

Thanks so much, Mirian! We are glad to know that our hard work at providing nothing but the best customer service pays off! We look forward to your weight loss success!

StarStarStarStarStar 9 month post check up —    (Patient since Sat Jan 01 00:00:00 MST 1)

Over all the whe office and staff are wonderful. This has been an upbeat and great ride back to good health for me. I tell everyone about Dr Stowers and how he has helped me to regain my quality if life back. Thank you so.... Linnette Jennings


Reply

Thanks for responding to our survey Linnette! We are always so excited to hear this great news! Thanks for choosing our practice!

StarStarStarStarStar survey —    (Patient since Mon Feb 24 00:00:00 MST 2014)

everything was really good


Reply

Thank you, Belinda! We really appreciate you choosing our practice and look forward to your weight loss success.

StarStarStarNo StarNo Star disappointed —    (Patient since Mon Jan 20 00:00:00 MST 2014)

I know so many who are very pleased with Dr.Stowers and his office. My situation was unique and didn't get to have this wonderful procedure


Reply

We are very sorry to hear this Laura! We will be contacting you to find out just why you weren't able to have the procedure performed. Don't give up!

StarStarStarStarStar Nothing needs to change. Everyone is always nice when I'm there. —    (Patient since Mon Aug 26 00:00:00 MDT 2013)

Nothing needs to change. Everyone is always nice when I'm there.


Reply

Thanks so much, Mary! We are glad to know that our hard work at providing nothing but the best customer service pays off!

StarStarStarStarStar This visit was very good. Things went really smooth and flowed. The wait time was minimal —    (Patient since Thu Jan 10 00:00:00 MST 2013)

This visit was very good. Things went really smooth and flowed. The wait time was minimal. In previous visits I have had to wait an hour to be seen and then the Dr/NP was rushed because it was lunch time.


Reply

Thanks for responding to our survey Kimmie! We appreciate your feedback. This helps us to know what areas we need to continue to get better in. Thanks for being our patient! We look forward to your weight loss success!

StarStarStarStarStar Everyone was so friendly!! They made me feel so welcome!! —    (Patient since Wed Feb 19 00:00:00 MST 2014)

Everyone was so friendly!! They made me feel so welcome!!


Reply

Thank you for taking the time to respond to our survey! It is rewarding to hear that you are getting the treatment you deserve!

StarStarStarStarStar love this place —    (Patient since Mon Nov 11 00:00:00 MST 2013)

would tell more poeple about your server


Reply

Thanks so much John! We really appreciate you taking the time to complete our survey! We look forward to going along side you every step of the way and are hoping that your success would cause your friends and family to come see us as well! Everyone deserves a chance at a healthier life!

StarStarStarStarStar Love Astrid! She always remembers me and she is always so kind! The whole staff is awesome though!... —    (Patient since Thu Oct 11 00:00:00 MDT 2012)

Love Astrid! She always remembers me and she is always so kind! The whole staff is awesome though! Could not have gotten this far without them. 100 pounds in 9 months! Woot woot!


Reply

Awesome Toni! That's what we like to hear! We are so happy for you and for each of our patients! Way to go!!

StarStarStarStarStar I have only one idea that would help me for sure and possibly others in the area —    (Patient since Wed Nov 21 00:00:00 MST 2012)

I have only one idea that would help me for sure and possibly others in the area. During the last visit I was speaking with another patient and I realized that a physical, live support group would be great as opposed to the e-groups that I've never been able to take advantage of or participate in because I'm not computer savvy enough to log on. There may be others in the same situation and also I would probably be more likely to enjoy this type of group of local people if there are enough interested.


Reply

Thank you for responding to our survey! Thank you for your suggestion but unfortunately we have tried this in the past and only had 0-2 patients show up. We have had great success with e-groups but understand it isn't convenient for everyone. We could assist you if you are interested in starting your own support group in your area.

StarStarStarStarStar Mitzi Gunn —    (Patient since Wed May 29 00:00:00 MDT 2013)

Good service glad I don't have to drive to Decauter.


Reply

Awesome! Thanks for responding to our survey Mitzi! We are glad to be able to provide care in a town near you on our mobile unit!

StarStarStarStarStar Excellent Experience —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was so helpful and nice. Staff were all so knowledgeable and were able to answer any and all of my questions. My experience was great and I appreciate everyone who had a hand in making it that way. Thank you.


Reply

Thanks for taking the time to respond to our survey Jennifer! We work hard at ensuring that all of our staff are very knowledgable about our procedures and processes and are well equipped to answer your questions. Our goal is for you to feel certain and comfortable!

StarStarStarStarStar My work needed paperwork from the office, I notified them and they said they would have it faxed... —    (Patient since Wed Jan 08 00:00:00 MST 2014)

My work needed paperwork from the office, I notified them and they said they would have it faxed to my work. they failed to do so, and I had to take it to town in order to have everything recorded on time. My work called 4 times, once for every hour and then I had to take it to my work. I'm very disappointed about that!


StarStarStarStarStar 3 month follow up  —    (Patient since Mon Nov 11 00:00:00 MST 2013)

Great visit. Made me feel a lot better.


Reply

Thanks for responding to our survey Marsha! We are glad to know that you left with all of the information necessary to make an informed decision for your weight loss surgery needs and look forward to your weight loss success!

StarStarStarStarStar Thank you —    (Patient since Sat Jan 01 00:00:00 MST 1)

My visit was great and very informational.


Reply

Thanks so much, Bridget! We are glad to know that our hard work at providing nothing but the best customer service pays off!

StarStarStarStarStar Everything at the visit was very pleasant wouldn't change a thing. —    (Patient since Thu Feb 06 00:00:00 MST 2014)

Everything at the visit was very pleasant wouldn't change a thing.


Reply

Thanks for taking the time to respond to our survey Regina! We appreciate your feedback! It is great to know that you were treated with the care and concern that you so greatly deserve. We work hard to provide excellent customer service at all times, just as it should be. We appreciate you choosing our practice for your weight loss surgery needs.

StarStarStarStarStar I thought you made this process nice and simple. —    (Patient since Mon Jul 06 00:00:00 MDT 2009)

I thought you made this process nice and simple.


Reply

Thank you for your response! We look forward to your weight loss success and are here for you every step of the way!

StarStarStarStarStar The new NP was absolutely excellent —    (Patient since Wed Mar 28 00:00:00 MDT 2012)

The new NP was absolutely excellent. Asked the right questions, listened, gave sound advice and recommendations. This was as great addition and change. The last couple of visits felt like a waste of an afternoon so my wife and I really appreciated the change.


Reply

Thanks for responding to our survey Daniel! We appreciate you taking the time to give us your feedback. We are glad to know that our NP was able to make your visit a good one! We look forward to your weightloss success!

StarStarStarStarStar New patient  —    (Patient since Mon Jul 02 00:00:00 MDT 2018)

The staff was awesome and super helpful! I'm looking forward to my surgery!


StarStarStarStarStar all visits have been friendly and profecial —    (Patient since Mon Dec 23 00:00:00 MST 2013)

all visits have been friendly and professional. Telephone staff has always helped with all questions.


Reply

Thank you for responding to our survey. We appreciate your feedback. We ensure that all staff are well trained and highly capable of assisting each patient as much as possible. Thanks so much for the compliment and we greatly appreciate you being our patient!

StarStarStarStarNo Star Survey  — 

Overall satisfied with my experience.


Reply

Thanks for responding to our survey, Howard. We look forward to your weight loss success and are here for you every step of the way. Thanks for choosing our practice.

StarStarStarStarStar Dr.Stowers consult visit for gastric sleeve —    (Patient since Mon Feb 03 00:00:00 MST 2014)

from the time I got to the office till the time I left, every single person that I came in contact with were very helpful and answered any questions I had. Never did I feel rushed.


Reply

Thanks for taking the time to respond to our survey, Ashley! It is our pleasure to ensure that you receive the treatment that you so greatly deserve. This is our way of showing our sincere appreciation for you choosing our practice for your weight loss surgery needs.

StarStarStarStarStar New Patient Consult —    (Patient since Mon Feb 03 00:00:00 MST 2014)

I was very impressed with the personal nature my visit was handled. Everyone was very kind, thorough, & helpful.


Reply

Thanks for taking the time to complete our survey! It is always so good to hear that our hard work is paying off. We strive to ensure that you receive the care and customer service that you so greatly deserve. Thanks for choosing our practice for your weight loss surgery needs, we look forward to your success!

StarStarStarStarStar Survey —    (Patient since Thu Aug 09 00:00:00 MDT 2018)

I look forward to my visits with the clinic. I really like all the people that I see when I do come there.


Reply

Thanks so much, Charlotte! We appreciate those kind words. We are glad to know that our hard work at providing nothing but the best customer service pays off!

StarStarStarStarStar Dr Stowers and his staff made me feel so welcome and comfortable —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Stowers and his staff made me feel so welcome and comfortable. I'm looking forward to bring I'm their care.


Reply

Thanks for responding our survey, Meredith! It is great to hear those kind words. We work really hard to ensure that each patient is shown just how much we appreciate you choosing our practice for your weight loss surgery needs. We look forward to your weight loss success!

StarStarStarStarStar florence  —    (Patient since Mon Mar 05 00:00:00 MST 2012)

The nurses and assistance a very nice they make you feel very confortable


Reply

Thank you for taking the time to respond to our survey! It is rewarding to hear that you are getting the treatment you deserve!

StarStarStarStarStar Adjustment visit —    (Patient since Wed Dec 04 00:00:00 MST 2019)

Every time I have a n adjustment visit everyone is very friendly and happy.


Reply

Thanks for responding to our survey! It is great to hear that you are receiving the treatment you deserve.

StarStarStarStarStar Excellent service —    (Patient since Thu Dec 19 00:00:00 MST 2013)

The staff and Doctors genuinely care about your well being. The staff is really on top of where you're at in the weight loss process. I never felt like I was being overlooked or forgotten about. Truly love the people and the service I received.


Reply

Awesome! Thanks for responding our survey, Jill! It is great to know that you received the treatment you so greatly deserve. We work really hard to ensure that each patient is shown just how much we appreciate you choosing our practice for your weight loss surgery needs. We look forward to your weight loss success and going along side you every step of the way.

StarStarStarStarStar having trouble getting / opening photos e-mailed to me —    (Patient since Thu Jan 10 00:00:00 MST 2013)

having trouble getting / opening photos e-mailed to me


Reply

Thanks for responding to our survey, Wyndel. Glad we could call you and assist in getting your photos to open. Thanks for being our patient!

StarStarStarStarStar had a very informative visit. was very pleased with all aspects of my appointment —    (Patient since Wed Jun 12 00:00:00 MDT 2013)

had a very informative visit. was very pleased with all aspects of my appointment. they are very friendly and concerned.


Reply

Thanks for responding our survey, Kathy! We really appreciate you choosing our practice and look forward to your weight loss success.

StarStarStarStarNo Star Post op —    (Patient since Sat Jan 01 00:00:00 MST 1)

The guy receptionist on the wagon was not too friendly. The others were great.


StarStarStarStarStar Highly pleased with the facilities and staff. —    (Patient since Thu Oct 17 00:00:00 MDT 2013)

Highly pleased with the facilities and staff.


Reply

Thank you for taking the time to respond to our survey, Mark! We look forward to your weight loss success and are here for you every step of the way!

StarStarStarStarStar Regina Branton —    (Patient since Mon Jan 27 00:00:00 MST 2014)

everything was excellent with my visit.


Reply

Thanks for taking the time to complete our survey. We really appreciate you choosing our practice and look forward to your weight loss success.

StarStarStarStarStar from calli broussard —    (Patient since Wed Jan 30 00:00:00 MST 2013)

It was such a great visit with very nice people who make u feel like family they were all very sweet and made me feel so very special


Reply

Thanks for responding to our survey! We appreciate you taking the time to do so. Providing each patient with the care you so greatly deserve is what we strive for to show our sincere appreciation for you choosing our practice for your weight loss surgery needs.Thanks for being our patient!

StarStarStarStarStar wonderful —    (Patient since Mon Jan 27 00:00:00 MST 2014)

I had a wonderful appointment. Everyone was very friendly and helpful. Everything was simple and easy to understand.the office itself is very clean and the atmosphere was absolutely wonderful.I would definitely recommend anybody to this office.


Reply

Thanks for responding to our survey, Krystle! We are glad to know that you received the treatment you so greatly deserve. We appreciate you choosing our practice for your weight loss surgery needs and look forward to going along this journey with you toward a healthy lifestyle.

StarStarStarStarNo Star new patient —    (Patient since Wed Nov 27 00:00:00 MST 2013)

I had a goog experience all the people where polite ans answered all my questions


Reply

Thanks so much, Vernon! We appreciate those kind words. We are glad to know that our hard work at providing nothing but the best customer service pays off! You deserve it!

StarStarStarStarStar Awesome —    (Patient since Thu Oct 14 00:00:00 MDT 2010)

The Lap band Wagon team is great. I wouldn't change a thing. They are very concerned and ready to help in any way to make you successful in your weight loss journey.


Reply

Thanks so much, Tina! We appreciate those kind words. We are glad to know that our hard work at providing nothing but the best customer service pays off! You deserve it!

StarStarStarStarNo Star Kim Baldwin —    (Patient since Wed Dec 04 00:00:00 MST 2019)

Had a very nice visit, everyone was very accommodating. System in place has been well though out.


Reply

Thanks for responding to our survey, Kim! We really appreciate your feedback.

StarStarStarStarStar Bariatric survey —    (Patient since Mon Oct 08 00:00:00 MDT 2012)

Felt very confident and calm about the surgery when I left


Reply

Thanks for responding to our survey, Becky! It is great to hear that you felt just the way you should, confident and calm. We are here for you every step of the way! Thanks for choosing us! We look forward to your weight loss success!

StarStarStarStarStar Felt rushed from room to room while trying to fill out paperwork —    (Patient since Mon Jan 20 00:00:00 MST 2014)

Felt rushed from room to room while trying to fill out paperwork


Reply

Thanks for taking the time to respond to our survey. We sincerely apologize that you felt rushed. We implemented this process of having patients complete some additional paper work while normally waiting to go to the next area of their consultation and in no way ever meant for you to feel rushed. We will work on making this process better. Thanks for choosing our practice!

StarStarStarStarStar Excellent Doctor and Staff —    (Patient since Wed Jan 15 00:00:00 MST 2014)

I am so glad I chose My Bariatric Solutions! I loved this place and can't wait for my surgery!


Reply

Thank you for taking the time to respond to our survey, Kimberlie! We are excited that you chose our practice as well. We look forward to your weight loss success and are here for you every step of the way!

StarStarStarStarStar They are the best! —    (Patient since Wed Jul 25 00:00:00 MDT 2012)

I would highly recommend Dr. Stowers and all his staff.


Reply

Thanks for responding to our survey! We appreciate your kind words and will keep working really hard to provide the best care and customer service ever! We appreciate you being our patient!

StarStarStarStarStar staff was very very nice, best atmosphere to be in when nervous about a big change in your life —    (Patient since Thu Jan 16 00:00:00 MST 2014)

staff was very very nice, best atmosphere to be in when nervous about a big change in your life. financial lady was awesome helping us with our ins. and knowing what benefits we have, i still prefer to drive to see dr stowers as my bariatric doctor.


Reply

Thanks for responding to our survey, Lucero! We appreciate your kind words and are so excited that you have made the decision to make the drive to see us! We do all we can to ensure that it will most definitely be worth it! Thanks for choosing our practice! We look forward to your weight loss success!

five stars  —    (Patient since Thu Sep 22 00:00:00 MDT 2011)

Excellent visit with all questions answered


Reply

Thank you for responding to our survey! We appreciate you choosing our practice for your weight loss surgery needs.

StarStarStarStarStar They are already excellent!  —    (Patient since Thu Aug 09 00:00:00 MDT 2012)

They are already excellent!


Reply

Thanks for your response! We really appreciate you choosing our program.

StarStarStarStarStar F/u sleeve —    (Patient since Thu Apr 04 00:00:00 MDT 2013)

All of my visits to your office have been very good. All staff have been very pleasant.


Reply

Thanks for responding to our survey, Glenda! We appreciate you choosing our practice for your weight loss surgery needs!

StarStarStarStarStar everyone was so nice and helpful! cant wait to have my surgery —    (Patient since Sat Jan 01 00:00:00 MST 1)

everyone was so nice and helpful! cant wait to have my surgery


Reply

Thank you for responding to our survey, Katherine! We appreciate you choosing our practice and we look forward to your weight loss success!

StarStarStarStarStar Surgery 1 week follow up - Keller —    (Patient since Mon Nov 25 00:00:00 MST 2013)

Was fast, friendly and got all my questions answered. I visited a clinic in Waco and was not made to feel welcomed. From my first visit, phone calls, hospital stay to this last visit, I have felt very much welcomed and at ease. Making such a big decision for a major life change is not easy. Thank you for making me feel like I am not a bad person for being overweight and for helping me make this all important decision.


Reply

Thank you so much for responding to our survey! We appreciate your kind words and look forward to your weight loss success!

StarStarStarStarStar this visit we had to wait 30+ minutes. But in the past we were always seen quickly. I miss Dr — 

this visit we had to wait 30+ minutes. But in the past we were always seen quickly. I miss Dr. OBI and John. They seemed to be more familiar with us. But overall I am extremely pleased with Bariatric Solutions. this was the best decision I have ever made. My health is so much better and I feel better about myself. I have recommended your clinic to numerous persons when they inquire about my weight loss.


Reply

Thanks for responding to our survey, Debra! We apologize for the wait. We too miss Dr. Obi and John but are excited for them on their new endeavours. We are also just as excited about the new additions to our program. Just give it a little time and our newer staff persons will work hard to get to become more familiar with you as well. Thanks so much for referring your friends and family to us! We are so excited about your success!

StarStarStarStarNo Star Don't make me wait. I'm busy, too. Stay properly staffed with working equipment —    (Patient since Sat Jan 01 00:00:00 MST 1)

Don't make me wait. I'm busy, too. Stay properly staffed with working equipment. The blood pressure machine hasn't worked in 6 months.


Reply

Thank you for responding to our survey! We do apologize for the wait, however we experienced a medical emergency that took precedence at the time. We are also in the process of purchasing new back-up manual cuffs in case of any malfunction. We appreciate having you as a patient!

StarStarStarStarNo Star Flex reciept  —    (Patient since Thu Apr 20 00:00:00 MDT 2023)

It is very inconvenient to get a detailed receipt days after my appointment for my flex account. It would be wonderful if I could get it at the time of my visit or have it automatically sent to me.


Reply

Thanks for responding to our survey, Amy! We appreciate your feedback and will get this information over to our office manager to look into a more convenient way of doing this. Thanks for choosing our practice!

StarStarStarStarStar Lap band —    (Patient since Thu Jul 19 00:00:00 MDT 2012)

Very good . The lap band bus is the best treatment I ever got in Dr office.


Reply

Thanks for responding to our survey! We are glad to hear of the wonderful treatment you received. We appreciate you choosing our program!

StarStarStarStarNo Star My Bariatric experience part 1 — 

All in all I rate this place a 4/5. The only other thing that could make this a 5/5, would be the ability of working more closely with the patients and the office to have someone's dream come true, even if they are slightly short on funds!!!


Reply

Thanks for your response! We really appreciate you choosing our program. Unfortunately, we no longer offer in-house financing due to us trying this several times in the past and 90% of our patients did not comply with the payment agreement. We were never paid on these surgeries, therefore had to eliminate this offer. We do work with medical financing companies that offer pay outs. We appreciate your request and will also revisit this again in the future.

StarStarStarStarStar Bariatric Solutions Review —    (Patient since Mon Jan 07 00:00:00 MST 2013)

The staff at My Bariatric Solutions is amazing and I have nothing but great things to say!


Reply

Thanks so much, Don! We appreciate those kind words. We are glad to know that our hard work at providing nothing but the best customer service pays off! You deserve it!

StarStarStarStarStar  —    (Patient since Mon Aug 24 00:00:00 MDT 2020)

Thank you, thank you, thank you for offering follow up visits on the LapBand. It is so convenient, saves me gas money & keeps the mileage low on my vehicle (-:


Reply

Awesome! Thanks for responding to our survey, Paula! Our mobile unit is such a huge benefit. We are so excited to be able to provide this service for you guys. Thanks for being our patient!

StarStarStarStarStar post op —    (Patient since Wed Jul 07 00:00:00 MDT 2021)

wounderful group of ppl!!


Reply

Thanks for taking the time to respond to our survey! We appreciate you being our patient and look forward to your weight loss success.

StarStarStarStarStar Kelly Larsen —    (Patient since Wed Mar 04 00:00:00 MST 2020)

Great customer service, quick and easy. Wish I would have done this a long time ago.


Reply

Thanks for responding to our survey, Kelly! We appreciate you choosing our practice for your weight loss surgery needs! We look forward to your weight loss success.

StarStarStarStarStar New Patient —    (Patient since Mon Dec 23 00:00:00 MST 2013)

The staff was very professional and answered all questions to satisfaction.


Reply

Thanks for responding to our survey, Mitchell! We are glad to know that we were able to assist you fully, just as you deserve! We look forward to your weight loss success and a fuller, happier life because of it.

StarStarStarStarStar Smilestou —    (Patient since Sat Jan 01 00:00:00 MST 1)

Friendly staff and I can't wait for my surgery!


Reply

Thanks for responding to our survey, Melissa! We look forward to your big day and hearing of the outcome and results you experience because of it. Know that we are here for you every step of the way.

StarStarStarStarStar Great people —    (Patient since Thu Dec 19 00:00:00 MST 2013)

Friendly people who make the experience great. You know they repeat this information daily but they still made it feel fresh when they explained it to me. Would recommend to friends AND my family.


Reply

Thank you for taking the time out to complete our survey, Jill! We definitely work very hard to ensure that each patient is given the time and attention needed to assist in them making this life changing decision. Although we do repeat this information daily, we go out of our way to know that you are an individual. Therefore you should and will be treated as such! We appreciate you choosing our program!

StarStarStarStarNo Star Debra Stevens —    (Patient since Thu Jun 06 00:00:00 MDT 2013)

Good visit. Thanks for coming to Abilene.


Reply

Awesome! Thanks for responding to our survey, Debra! We are glad to know that our mobile unit coming to Abilene has been a great help to many! Our mobile unit team ROCKS! And so do you!

StarStarStarStarNo Star survey —    (Patient since Mon Nov 18 00:00:00 MST 2013)

Since my very first phone call to Bariatric Solutions everyone has been above and beyond my expectations. Perhaps that is why I was very taken aback by the NP I saw this week. She seemed uninformed about my patient history. I was disappointed in the lack of information I was given compared to my previous visit and my phone conversations with the rest of the staff. I know I agreed to see the NP when necessary, but I am not looking forward to it.


StarStarStarStarNo Star GASTRIC SLEEVE  —    (Patient since Tue Sep 25 00:00:00 MDT 2018)

I HAVE BEEN VERY PLEASED WITH THE WAY THE OFFICE IS SET UP AND HANDLES PATIENTS. MY LABS WERE NOT THERE, BUT THE N.A. SAID SHE WOULD CALL IF SHE HAD ISSUES TO DISCUSS. EVERYONE IS HAPPY AND PROFESSIONAL.


Reply

Thank you for responding to our survey, Kim. We apologize that the lab you went to had not sent over your lab work. Please always feel free to check with your lab prior to coming in for future appointments. Also, give us a call to follow-up on these results if you do not hear from us soon! Thanks so much for being our patient! We look forward to your continued weight loss success!

StarStarStarStarStar Love this office and Dr. Stowers!!!! —    (Patient since Tue Jul 18 00:00:00 MDT 2023)

I will be telling all of my friends about my Bariatric Solutions in Decatur it is the place to go I felt comfortable and never once felt embarrassed. Love them all!!!! Dr. is the #1 weight loss Dr. Stowers ever!!


Reply

Thanks for responding to our survey, Christy! We really appreciate your kind words. We sincerely appreciate each and every one of our patients and we strive to show our appreciation through excellent customer service and patient care. We look forward to your weight loss success and going along this journey with you, every step of the way!

StarStarStarStarStar Friendly Staff —    (Patient since Fri May 04 00:00:00 MDT 2018)

The staff at my bariatrics solutions is 100% patient minded and willing to go the distance to help you the patient achieve your weight loss goal. Great experience !!!


Reply

Thanks so much for your response, Stephen! We love having the opportunity to do what we do. It is truly our pleasure!

StarStarStarStarStar Excellent —    (Patient since Thu Dec 12 00:00:00 MST 2013)

Everything and Everyone were great!


Reply

Thanks for taking the time to respond to our survey, Elizabeth! We are glad to know that your initial visit with us went as planned. Thanks for being our patient! We look forward to your weight loss success!

StarStarStarNo StarNo Star DO NOT HAVE APPT. AT 11.45 am —    (Patient since Thu Oct 18 00:00:00 MDT 2012)

DO NOT HAVE APPT. AT 11.45 am


StarStarStarStarStar Great Dr and staff —    (Patient since Mon Oct 14 00:00:00 MDT 2013)

Love how down to earth Dr. Stowers is and everything was handled so easy through the staff.


Reply

Thanks for responding to our survey, Traci! We are pleased to know that the process went smoothly for you! It is rewarding to know that we met and hopefully succeeded our goal of "Exceptional Customer Service...Beyond Expectation".

StarStarStarStarStar Wonderful!! Very pleasant!  —    (Patient since Wed Dec 04 00:00:00 MST 2013)

The staff is nice, nonjudgmental I felt very comfortable!!


Reply

Thank you for responding to our survey, Nora! We fully understand the disease of obesity and empathize greatly as many of us are patients and/or have close relatives who suffer from this disease as well. We love being able to be a part of such a life changing instrument for many. We look forward to your weight loss success!

StarStarStarStarStar I have referred several people to you guys!!! Y'all do a great job! —    (Patient since Mon Dec 03 00:00:00 MST 2012)

I have referred several people to you guys!!! Y'all do a great job!


Reply

Thanks for taking the time to respond to our survey, Amanda! We truly appreciate you entrusting your friends and family to us! We work hard to take special care of each and every patient as if they were a family member. Thanks for choosing our practice and for being a "star" patient.

StarStarStarStarStar Very happy with ease of visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very happy with ease of visit


Reply

Thanks so much for responding to our survey, Kathy! We appreciate having you as a patient!

StarStarStarStarStar janie kesey —    (Patient since Thu Nov 18 00:00:00 MST 2010)

I have been very happy with my visits to the dr.office and the procedure that I had. and would recommend this office and dr.to any one.


Reply

Thanks for taking the time to respond to our survey. It is great to know that we succeeded in providing the care that you so greatly deserve! We look forward to your weight loss success and appreciate having you as a patient!

StarStarStarStarStar I doudt you could make it any better, I love your staff and the POSITIVE IMPACT they have had on... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I doudt you could make it any better, I love your staff and the POSITIVE IMPACT they have had on my families life and my health. Perfect B/P, No High Cholestrol, Suger awesome knees and back greatly improved.


Reply

Thanks so much, Jeff! This is what makes our job so rewarding...patients lives being changed for the better! We are so excited for each and every one of our patients as they have similar experiences in their health. Thank you for choosing our practice and being our patient!

StarStarStarStarStar n/a —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always have excellent visits - all my questions are answered.


Reply

Thanks for responding to our survey Carole! We are pleased to know that we succeeded once again in providing the care that you so greatly deserve!

StarStarStarStarStar Very kind and supportive. Felt at ease —    (Patient since Mon Nov 25 00:00:00 MST 2013)

Very kind and supportive. Felt at ease. Did not make me feel like I was a horrible person for being so overweight


Reply

Thank you for responding to our survey, Donna! Just know that we are here for you every step of the way! We appreciate you choosing our practice and look forward to your weight loss success.

StarStarStarNo StarNo Star When I call and ask for a specific person, I don't like the phone person grilling me as to what I... —    (Patient since Mon Mar 25 00:00:00 MDT 2013)

When I call and ask for a specific person, I don't like the phone person grilling me as to what I want or if she could help, I simply want to speak to the person I asked for or I want to leave them a voicemail.


Reply

Thanks for responding to our suvey! Our Patient Advocates are thoroughly trained to assist patients in the event that our clinic staff are with patients. However, if you would like to be transferred directly to their voicemail, we would be happy to do that as well. It was a pleasure speaking with you today in regards to your suggestion. Thanks for being our patient!

StarStarStarStarStar I was completely amazed at how friendly EVERYONE I came into contact with —    (Patient since Mon Nov 25 00:00:00 MST 2013)

I was completely amazed at how friendly EVERYONE I came into contact with. I felt like part of the family. People were friendly and professional. I left with a feeling that I was being taken care of by competent people who really cared.


Reply

Thanks so much Virginia! We truly love what we do and the outcome that weight loss surgery has on our patients lives. Working with a surgeon who genuinely cares about your health sets the tone for our atmosphere. We love seeing new patients come in, knowing that they will have a healthier life afterward. Thanks for choosing our practice....we look forward to your weight loss success!

StarStarStarStarStar Everyone is very helpful and very nice —    (Patient since Thu Jul 11 00:00:00 MDT 2013)

Everyone is very helpful and very nice. I am very excited that you are now allowing gastric sleeve patients to do their follow up visits at the mobile in Abilene. Being from Sweetwater, this will save me a lot of time (6 hours round trip) and gas money. Thank you for all you do!!!


Reply

Awesome! Thanks for responding to our survey Shelly. We are excited about having our NP Debbie on the mobile unit who has made this service available to our patients from afar. Thanks for being our patient!

StarStarStarStarStar Love the staff and doctors etc. My experiences are always great. Keep up the great eork —    (Patient since Mon Feb 18 00:00:00 MST 2013)

Love the staff and doctors etc. My experiences are always great. Keep up the great eork


Reply

Thanks so much Marcia! We certainly love what we do and are so excited for each of our patients. Thanks for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Everything went great everyone was so friendly! —    (Patient since Wed Sep 25 00:00:00 MDT 2013)

Everything went great everyone was so friendly!


Reply

Thanks for responding to our survey Shirley! We appreciate your feedback and look forward to your weight loss success! Thanks for being our patient!

StarStarStarStarStar Good visit —    (Patient since Wed Oct 09 00:00:00 MDT 2013)

Enjoyed my visit everyone was informative and helpful


Reply

Thanks for responding to our survey Bryan! We appreciate your feedback and will continue to work hard to provide the care that you so greatly deserve.

StarStarStarStarStar Great Experience —    (Patient since Mon Oct 08 00:00:00 MDT 2012)

I've always had a great experience when I see the staff at My Bariatric Solutions. They are always friendly, professional, and very helpful.


Reply

Thanks for responding to our survey Kathy! We appreciate your feedback! It is an honor to have you as a patient and we work hard to make sure that each of our patients know this!

StarStarStarStarStar Post-op Follow up —    (Patient since Wed Oct 19 00:00:00 MDT 2022)

Love my procedure! Feeling wonderful. Only thing I dislike about appts are that the wait is to long to see provider. Also rather see physician as opposed to NP. Staff is wonderful! Always have great service with ladies at front desk!


Reply

Thanks for responding to our survey! We appreciate your feedback and are working diligently to ensure that your wait time is minimal. Dr. Stowers would love to be able to see all patients pre and post operatively, however our NP's are providing post operative care to ensure your overall health, weight loss success and maintenance, while Dr. Stowers is a surgeon and specializes solely in such. Our receptionist as well as the rest of the team love our patients, which makes our jobs even more enjoyable.

StarStarStarStarStar Client — 

Excited except my insurance doesn't pay anything.


Reply

Thanks for responding to our survey, Toni! We are so sorry that your insurance has an exclusion for weight loss surgery on the policy, but we are pleased that we are able to offer excellent service at a special discounted price. It looks like our awesome financial specialist was able to assist you with your financing. We look forward to your success!

StarStarStarStarStar Kim Baldwin —    (Patient since Wed Dec 04 00:00:00 MST 2019)

Everyone was great, the mobile van was a great idea.


Reply

Thanks for taking the time to respond to our survey, Kimberly! We are so excited to now have Debbie, our Nurse Practitioner available on the mobile unit to care for patients who live afar. Anything for the success and well-being of our patients....

StarStarStarStarStar I cannot think of anything you could do to make the process better —    (Patient since Thu Nov 07 00:00:00 MST 2013)

I cannot think of anything you could do to make the process better. What a great friendly, helpful staff.


Reply

Awesome! Thanks Tonya! We really appreciate you taking the time to complete our survey and especially for your kind words. We will continue to work really hard to make this a great experience for you!

StarStarStarStarStar BARBARA FRITSCHE —    (Patient since Mon Aug 30 00:00:00 MDT 2021)

AWSOME EXPERIENCE. VERY CARING STAFF.


Reply

Thanks for responding to our survey, Barbara! We are so glad you chose our practice for your weight loss surgery needs! We look forward to your weight loss success!

StarStarStarStarStar Mobile Lapband Adjustment —    (Patient since Thu Aug 26 00:00:00 MDT 2010)

Thanks for providing this service. Saved me a lot of time being able to get fill closer to home. Staff was very knowledgeable and friendly.


Reply

Awesome! Thanks for responding to our survey, Brian. We are so glad to know that our mobile unit is able to provide a more convenient appointment for our distant patients. Please feel free to give us a call anytime!

StarStarStarStarStar Excellent —    (Patient since Tue Oct 27 00:00:00 MDT 2020)

I am vert pleased with all the services provided and all the staff I have encountered


Reply

Thanks for responding to our survey, Melissa! We appreciate you as a patient and look forward to your weight loss success!

StarStarStarStarStar the b&a photos did not come thru —    (Patient since Thu Jan 10 00:00:00 MST 2013)

the b&a photos did not come thru


StarStarStarStarStar Excellent care all the way around. Love the great people on the bandwagon! —    (Patient since Mon Jun 10 00:00:00 MDT 2013)

Excellent care all the way around. Love the great people on the bandwagon!


Reply

Thanks for responding to our survey, Amber! We appreciate your feedback! Our mobile unit team ROCKS and so do you! We love having you as a patient and look forward to your weight loss success.

StarStarStarStarStar Oh, yes! Everyone I work with can see the change —    (Patient since Mon Mar 04 00:00:00 MST 2013)

Oh, yes! Everyone I work with can see the change. I have lost 83 pounds in 6 months! Lost 17 inches off my waist! It's AWESOME! I'm really excited! The surgery speaks for itself! I'm really excited how well this has gone! I think the most important thing, after surgery ..... GETTTING UP OFF THAT HOSPITAL BED AND START WALKING! THE WALKING WAS THE BEST MEDICINE FOR ME!!!!! I salute your staff! You all are AWESOME!


Reply

Thanks so much for resonding to our survey! It is truly an honor to do what we do! We love hearing testimonials such as yours, from our patients who are headed toward living the life you so greatly deserve. Thank you for choosing our practice for your weight loss surgery needs. We look forward to hearing more great things to come!

StarStarStarStarStar Great Visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had a great 3 month post op visit. Best thing I ever did.


Reply

Thanks for responding to our survey, Lyndi! Your 3 month follow-up is one that marks huge stepping stones! We are so excited for you and each of our patients and look forward to your weight loss success!

StarStarStarStarStar I am very satisfied with my surgery and your services —    (Patient since Mon Jun 10 00:00:00 MDT 2013)

I am very satisfied with my surgery and your services. I have referred my sister-in-law and she has already had her surgery. I will refer others to Dr. Stowers.


Reply

Thanks for responding to our survey, Pamela! And thank you for entrusting your friends and family to us! We appreciate having you as a patient and look forward to your weight loss success!

StarStarStarStarStar I don't know how this could have been better —    (Patient since Mon Sep 23 00:00:00 MDT 2013)

I don't know how this could have been better. It was a great experience all the way around I wouldn't change a thing.


Reply

Awesome! Thanks for responding to our survey, Duree! It is good to know that we reached our daily goal in providing customer service...beyond expectation! We appreciate you! Thanks for being our patient.

StarStarStarStarStar I would like to be your field nurse for the Abilene and surrounding areas —    (Patient since Thu Feb 10 00:00:00 MST 2011)

I would like to be your field nurse for the Abilene and surrounding areas. I have first hand experience and success. I can help them and be a first point of contact. I can ensure the patient is satisfied and if appointments are missed, I can go to them. I can sell product and market your establishment. We don't have someone who can do that in this area. I can also do seminars and liaison duties.


StarStarStarStarStar friendly staff wanting to help benefit the quality of my life an excellent experience ! —    (Patient since Fri May 04 00:00:00 MDT 2018)

My bariatric solutions in Decatur Texas has great doctors nurses in a friendlystaff it was an overall great experience.


StarStarStarStarStar I would like to have known about the additional co-pay for the psych eval, as I was unaware that... —    (Patient since Thu Oct 24 00:00:00 MDT 2013)

I would like to have known about the additional co-pay for the psych eval, as I was unaware that they would be considered a separate provider.


Reply

Thanks for responding to our survey, Virginia. We certainly appreciate your response. We have taken the time to look into this and would like to apologize that the process set in place for this was not followed. We now have this corrected because of you taking the time to provide this helpful information. We appreciate you choosing us for your weight loss surgery needs and look forward to your weight loss success!

StarStarStarStarStar Nothing at all. This is great place with great staff — 

Nothing at all. This is great place with great staff


StarStarStarStarStar Nothing to change! The staff is very professional and knowledgable.  —    (Patient since Thu Dec 19 00:00:00 MST 2013)

Nothing to change! The staff is very professional and knowledgable.


StarStarStarStarStar fabulous visit —    (Patient since Mon Oct 21 00:00:00 MDT 2013)

My visit was fabulous in Decatur! I would definitely recommend this office to anyone. I went for my consultation, and I felt like I got all of my questions answered. Dr. Stowers was so friendly and easy to talk to, and that was nice!! His staff was extremely helpful!


Reply

Thanks for resonding to our survey, Sherrie! We are excited to have you as a patient. We would have to agree that Dr. Stowers definitely has that warmth about him, and shows that he truly cares! We look forward to your weight loss success and appreciate that you chose our practice for your weightloss surgery needs!

StarStarStarStarStar Right now I can't think of any thing you could do to improve —    (Patient since Wed Nov 21 00:00:00 MST 2012)

Right now I can't think of any thing you could do to improve. With the guidance and info from the staff continuing as it has been, All future progress will be up to me. Just keep up the good work.


StarStarStarStarStar Great customer service —    (Patient since Mon Oct 14 00:00:00 MDT 2013)

I felt very welcome and comfortable. All my questions were answered and now I'm just ready to have my surgery.


Reply

Thank you for the great feedback! We look forward to helping you reach your weight loss goals. Remember that your handbook is on the website and an excellent reference for you through your weight loss process.

StarStarStarStarNo Star Tayna could have been. Nicer  —    (Patient since Thu Sep 26 00:00:00 MDT 2013)

Tayna could have been. Nicer


StarStarStarStarStar I actually arrived early and was seen well before my appointed time — 

I actually arrived early and was seen well before my appointed time. The entire staff was a pleasure to deal with and eager to get the answers to the questions I had. Great staff!!!!!!


Reply

We really appreciate the wonderful feedback! We do our best to make sure our patients are well informed and happy with our program. We look forward to exceeding your expectations through this process.

StarStarStarStarStar Great —    (Patient since Mon Mar 14 00:00:00 MDT 2011)

Things went very well. Thanks guys.


Reply

Thank you! We really appreciate the great feedback.

StarStarStarStarStar Outstanding office team, very impressive!A wealth of information was shared in person as well as... —    (Patient since Wed Oct 09 00:00:00 MDT 2013)

Outstanding office team, very impressive! A wealth of information was shared in person as well as on your website.


Reply

Thanks for responding to our survey, Laura! We appreciate your feedback and are especially pleased to know that we have provided the level of customer service which you so greatly deserve. We look forward to your weight loss success! Thanks for being our patient!

StarStarStarStarStar Love them! —    (Patient since Wed Sep 11 00:00:00 MDT 2013)

They make me feel so comfortable!


Reply

Awesome! Thanks for responding to our survey, Zumaa! And we are most glad to know that you enjoyed your visit with us and were treated just as you so greatly deserve. We love what we do and are very sensitive to the issue of obesity, as many of us are patients as well! We look forward to your weight loss success!

StarStarStarNo StarNo Star my review —    (Patient since Sat Jan 01 00:00:00 MST 1)

My insurance is making me do a 3 month diet. No fault of the staff just disappointed I have to wait.


Reply

Our insurance staff is very experienced and does an excellent job wading through the numerous insurance policy requirements. Once all the requirements of the insurance policy have been completed our insurance specialist reviews all documents and submits to insurance. You have started the process and you are on your way to reaching your weight loss goal! We look forward to celebrating with you, when that day comes.

StarStarStarStarNo Star initial doctor visit —    (Patient since Mon Oct 07 00:00:00 MDT 2013)

I thought the staff and doctor were pleasant and knowledgeable. I am still not sure if surgery is right for me but they were very informative at my office visit and thorough.


Reply

Thanks for responding to our survey, Joy! We certainly appreciate you taking the time to do so. We are pleased to know that you were treated just as you should be! Please let us know if there is anything we can do to assist in making you feel sure about your decision for weight loss surgery.

StarStarStarStarStar I believe that everyone was extremely nice and that all was an enjoyable experience! —    (Patient since Sat Jan 01 00:00:00 MST 1)

I believe that everyone was extremely nice and that all was an enjoyable experience!


Reply

Thanks for responding to our survey, Kenneth! We appreciate your feedback and are especially pleased to know that we have provided the level of customer service which you so greatly deserve. We look forward to your weight loss success! Thanks for choosing our practice!

StarStarStarStarNo Star The only problem I have is they don't always answer my emails —    (Patient since Wed Aug 28 00:00:00 MDT 2013)

The only problem I have is they don't always answer my emails. The questions my not seem like much to y'all but there important to me


Reply

Thank you for your feedback. We do feel that all our patients questions are important and strive to answer them in a timely manner. There is also a lot of information on our website and in the patient handbook, that can be found on the our website also. www.mybariatricsolutions.com

StarStarStarStarStar Taking manual blood pressures —    (Patient since Sat Jan 01 00:00:00 MST 1)

Taking manual blood pressures


Reply

Thanks for responding to our survey, Sharon! We will be contacting you to ask for more detail on your response on taking manual blood pressures. Thanks for choosing our practice for your weight loss surgery needs! We look forward to your weight loss success!

StarStarStarStarStar Great team, who really care about the patient's —    (Patient since Mon Aug 12 00:00:00 MDT 2013)

I continue to be amazed at this wonderful team and their support on my journey.


Reply

Thanks so much Jana! It is truly our pleasure! We know that you could choose to go to any practice for your weight loss surgery needs, and are appreciative that you have chosen us!

StarStarStarStarStar I don't see a need to change anything.  —    (Patient since Mon Nov 11 00:00:00 MST 2013)

I don't see a need to change anything.


Reply

Thanks for responding to our survey, Marsha! We will continue to work hard to ensure that you receive the care you so greatly deserve! Please always feel free to call us anytime...we are here for you and look forward to your weight loss success!

StarStarStarStarNo Star The initial contact with staff at Keller was rocky but once I asked for someone else all went well — 

The initial contact with staff at Keller was rocky but once I asked for someone else all went well


Reply

Thanks for responding to our survey, Joe! It is certainly our goal to ensure that every patient is treated with excellent customer service at all times, as we truly appreciate you being our patient. We will continue to work very hard in this area to ensure that you receive the service you so greatly deserve. We look forward to your weight loss success!

StarStarStarStarStar Charla is wonderful at the window! She has been so helpful with picking out different protein... —    (Patient since Mon Jun 03 00:00:00 MDT 2013)

Charla is wonderful at the window! She has been so helpful with picking out different protein powders and bars. She always gives me excellent tips when I go in. The whole staff is fabulous with all my questions and concerns.


StarStarStarStarStar Service was great! —    (Patient since Thu Feb 14 00:00:00 MST 2013)

Service was great thanks to all the staff for being outstanding at what they do.


Reply

Thank you for your kind words! We work hard to make sure all our patients are prepared for weight loss surgery and we continue to follow their progress through the years. We get such joy out of seeing our patients reach their weight loss goal.

StarStarStarStarStar I would love if the availability of the surgeon was more than in certain days in the Keller office... —    (Patient since Wed Oct 02 00:00:00 MDT 2013)

I would love if the availability of the surgeon was more than in certain days in the Keller office along with the Psymed advisor.


Reply

Thanks for responding to our survey, LeoQuana! We certainly appreciate your feedback. Because we have 3 locations and a mobile unit, our surgeon is in each location as often as possible. We do apologize if this is an inconvenience to you, but please know that you can also see our Nurse Practitioner in Keller on Tuesdays, if needed. Thanks again!

StarStarStarStarStar The Best! —    (Patient since Thu May 03 00:00:00 MDT 2012)

The best dr office experience ever.


Reply

Thanks for responding to our survey, Janet! We are pleased to know that you received the care and customer service which you so greatly deserve! We look forward to your weight loss surgery success!

StarStarStarStarStar cared for —    (Patient since Thu Feb 14 00:00:00 MST 2013)

Excellent visit every time. I feel like I'm not just another patient, but that they are concerned about my well being as well. Keep up the good work guys. You all are changing lives in such a great way. God bless you all.


Reply

We appreciate and care about each and every one of our patients. Their weight loss success is our success! Thank you for the wonderful feedback.

StarStarStarStarNo Star Patient  —    (Patient since Thu Aug 22 00:00:00 MDT 2013)

My visit was great the only thing was the wait to get in. My appt was at 11am and I didn't go back til 12. But over all was great!


Reply

Thanks for responding to our survey Kimberly! We appreciate your response! Our doctors are dedicated to spending the time needed with each patient, however we do apologize for the extended wait time on this day and are working diligently to do better in this area.

StarStarStarStarStar over all review —    (Patient since Thu May 16 00:00:00 MDT 2013)

great people and always there to answer questions. could not ask for better


StarStarNo StarNo StarNo Star Bad Experience —    (Patient since Wed Jun 16 00:00:00 MDT 2010)

Dr. Stowers is excellent in what he does. He needs more caring people like him to see patients.


Reply

Thank you for the feedback. Dr. Stowers is a wonderful physician. We take great pride that we are a very caring team. It is very important to all of us, that all our patients are successful in their weight loss journey and that we provide them with the tools to make the process a positive life changing experience.

StarStarStarStarStar love the staff and dr! —    (Patient since Thu Sep 19 00:00:00 MDT 2013)

I would recommend them! They are great.


Reply

Thanks for responding to our survey, Staccia! It is truly an honor to have a job that so greatly impacts the lives of others for the best! Thanks for choosing our practice for your weight loss surgery needs, we look forward to your success!

StarStarStarStarStar my experience —    (Patient since Thu Dec 19 00:00:00 MST 2013)

The staff of My Bariatric Solutions is so wonderful and professional. I just love them all!


Reply

Thank you for the great feedback and we appreciate all our wonderful patients too!

StarStarStarStarStar Lapband fill —    (Patient since Tue Dec 17 00:00:00 MST 2019)

Great experience and knowledge


Reply

Thank you for the feedback! Our mobile unit team strives to constantly teach and update patients on how to continue to be successful with their weight loss. Our entire practice is always available to answer any questions you have about weight loss surgery.

StarStarStarStarStar patient —    (Patient since Thu Aug 02 00:00:00 MDT 2012)

This procedure put me back on my feet. Prior to the surgery I was fat and sluggish and unable to get walk to the bathroom without pain. Now I am able to walk outside painlessly.


Reply

Thanks for responding to our survey, Syretta! This is what makes our job pleasurable! Knowing the effect weight loss surgery has on the lives of our patients...and many of our staff! Thanks for being our patient!

StarStarStarStarStar My Bariatiac Experence —    (Patient since Mon Jul 22 00:00:00 MDT 2013)

The professionalism and staff are the best. This place seems to have their process down good. I would recommend them for Bariatiacs. Looking forward to my new start.!


Reply

Thanks for responding to our survey, Theresa! We are looking forward to your weight loss success as well! We are sure you will do great!

StarStarStarStarStar Great Job —    (Patient since Thu Nov 29 00:00:00 MST 2012)

Great Job as always!everyone is very friendly


Reply

Thanks for taking the time to respond to our survey, Crystal! It is our pleasure and top priority to provide excellent customer care to each of our patients. Even after many visits with us, this speaks volumes that you would hand out such compliment!

StarStarStarStarStar Amazing! —    (Patient since Mon Sep 16 00:00:00 MDT 2013)

Best Dr I have ever been too! The staff was courteous and very helpful! Dr. Stowers and his staff really put me at ease about having surgery, everyone of them shared their own experiences with me and ready made me feel comfortable.


Reply

Thanks for responding to our survey, Sunnie! It is truly our pleasure having you as a patient. We look forward to your weight loss success and are committed to being here for you every step of the way!

StarStarStarStarNo Star has always been great ! very friendly and helpful and everyone is always happy. —    (Patient since Sat Jan 01 00:00:00 MST 1)

has always been great ! very friendly and helpful and everyone is always happy.


Reply

Awesome! Thanks for your response to our survey, Linnette. We are always excited to see our patients and celebrate your success! We look forward to seeing you again soon!

StarStarStarStarNo Star having no Paper work to fill out every time —    (Patient since Mon Jun 17 00:00:00 MDT 2013)

having no Paper work to fill out every time


Reply

Thanks for responding to our survey, Jane! With such high standard as a Center of Excellence comes a bit of continued, updated paperwork. We apologize if this is burdensome for you, however we find that tracking each and every patient is very important to your success as well.

StarStarStarStarStar Excellent —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything and everyone was great!


Reply

Thank you for the wonderful feedback.

StarStarStarStarStar I have been to several different doctors offices over mylife time and the people have spoke at... —    (Patient since Mon Aug 26 00:00:00 MDT 2013)

I have been to several different doctors offices over mylife time and the people have spoke at bariatric solutions have always gone above other doctors offices. They have been patient with my questions when calling the office and I love the online tools. There is no excuse for you not to be informed on what to expect, what you need or need to do. I think all doctors offices and hospitals should have online education. I am very greatful to Dr. Stowers, Dr. Wright and their team for helping make my dreams a reality.


Reply

Lisa, thanks so much for responding to our survey! Especially with all the kind words! We really appreciate getting feedback from our patients in order to know which areas may be needing improvement. It is an honor to have you as a patient!

StarStarStarStarStar Everyone was very positive. The people in the lap band wagon are so very nice and helpful. —    (Patient since Mon Mar 11 00:00:00 MDT 2013)

Everyone was very positive. The people in the lap band wagon are so very nice and helpful.


Reply

Thanks for responding to our survey, Alma! We love our lap band wagon crew! We are glad to know that you had a good experience on your last visit and look forward to seeing soon! Don't forget to mention us to your friends and family!

StarStarStarStarStar I read all the information prior to the appointment. However, I was very anxious at the appt —    (Patient since Mon Sep 09 00:00:00 MDT 2013)

I read all the information prior to the appointment. However, I was very anxious at the appt. Dr Stowers was wonderful and very personable. (much better than in his videos) I think having information to look at while talking to the Dietitian with the protein powders examples would have been very helpful. We were confused when we got over to the samples. What was needed before surgery, after surgery, etc. More small samples would be great!


Reply

Thank you for the feedback. We work hard to make the process easy and understandable. This includes having the dietary video watched prior to your initial consult, dietician reviewing all the information, the patient handbook available to view on our website along with some one at the check out window to answer any questions you may have about the supplements available in the office. You can also order supplements on our website under the Patient Resources/E-Supplement Store. We look forward to watching your progress and are available to answer questions M-Th 7:45 AM - 5-15PM and Fridays 7:45 AM -4:30 PM.

StarStarStarStarStar fantastic —    (Patient since Mon Jan 14 00:00:00 MST 2013)

Dr. Stowers and the team at my Bariatric Solutions have changed my life!!!!!!


Reply

Thank you for your wonderful feedback. We get such joy seeing our patients smiles, when they come back for their follow up visits through the first year after weight loss surgery.

StarStarStarStarNo Star Area for concern  —    (Patient since Sat Jan 01 00:00:00 MST 1)

The cost of adjustments are a bit extream after the first year. I would visit more if it were more affordable. But a 150.00 makes it hard to maintain a good watch on my weight loss progress.


Reply

Thank you for the feedback. We understand that the financial side can affect a patient's ability to follow up but we like to stress how important follow ups are to your over all health in the long run. We would like you to visit us for a follow up at the very least yearly after the first year. All our patients have access to our dieticians and can call to schedule an appointment with them at any time. It is all about priorities and what is important to each of us.

StarStarStarStarStar very pleased  —    (Patient since Thu Aug 29 00:00:00 MDT 2013)

I was very pleased,before I arrived I was very nervous and having doubts about surgery but everyone was really awesome,made me feel relaxed and confident about my decision.


Reply

We are excited to see you through the process. Thank you for the great feedback.

StarStarStarStarStar My 1st visit review ;) —    (Patient since Thu Aug 29 00:00:00 MDT 2013)

I was completely happy with my visit.


Reply

Thanks for responding to our survey, Jamie! We are pleased to know that you were happy with your visit and look forward to seeing you soon!

StarStarStarStarNo Star Review —    (Patient since Mon Jul 01 00:00:00 MDT 2013)

Great. Call in problems a little slow returning. Otherwise excellent


Reply

We appreciate you responding to our survey and will be contacting you soon to discuss your concern. We certainly want to respond to "problems" in a timely manner and will ensure that this is looked into further. Thank you again and we look forward to your weight loss success!

Had a good experience as always. This was my 9 mo. follow-up —    (Patient since Wed Nov 21 00:00:00 MST 2018)

Had a good experience as always. This was my 9 mo. follow-up. John helped me to not get discouraged when I've plateaued and to keep moving!


Reply

Thank you for responding to our survey! We are pleased to know that John was of great help to you. He does an awesome job as an Exercise Specialist and can be very helpful to your progress. We look forward to seeing you at your 1 year!

StarStarStarNo StarNo Star at this point no complaints —    (Patient since Wed Aug 28 00:00:00 MDT 2013)

at this point no complaints


Reply

Thank you for your feedback. We feel we do a great job getting our patients to surgery with the knowledge of what to expect pre and post-op. You have access to our website 24/7 and the patient handbook: to numerous clinicians such as the dietician and exercise specialist; and your patient coordinator is available to answer your questions M-F 8:00 AM to 5:15 PM.

StarStarStarStarStar Everyone was nice and I really liked hearing their own success stories, it give me more hope that... —    (Patient since Mon Aug 26 00:00:00 MDT 2013)

Everyone was nice and I really liked hearing their own success stories, it give me more hope that I can do this.


Reply

We are very happy to hear that you had a great experience with our staff. We are here to support you through your weight loss process, so feel free to call with any questions that you might have.

StarStarStarStarStar bariatric solutions —    (Patient since Mon Aug 26 00:00:00 MDT 2013)

If you find you need weight health care optiond. If you have tried othrt options and they have faild. You owe it to yourself to giver Dr. Stowers and his staff the opportunity to help you gain control. They care before, during aand after. Sincerely caring for each inividuals success.


Reply

Thanks so much, Janeen! What a great compliment. You are absolutely right! We sincerely care about each of our patients and are here for you every step of the way. We are so excited for you and look forward to your weight loss success.

StarStarStarStarStar I realize that professionalism and courtesy are paramount when dealing with the public, however, I... —    (Patient since Wed Nov 21 00:00:00 MST 2012)

I realize that professionalism and courtesy are paramount when dealing with the public, however, I do feel that more emphasis should be placed on strict adherence to diet restrictions, documentation of daily protein intake and consequences for not. I, personally, respond better to (as they say) cold prickliest instead of warm fuzzies. I made my most significant progress before I started thinking I had control over this weight. I DON'T have that control I thought I had and now 8 months post surgery, I'm not only not losing weight, I'm gaining. I'm not a doctor and all I have is an Associates degree in Occupational Therapy, but I do know that you don't convert fat into muscle. You can burn off fat and you can tone up muscle tissue already there, and with enough work and time you can increase the size of muscle, but I find it extremely difficult to believe I've burned off that much fat and built all of that muscle.


Reply

Thank you for your valuable feedback. Our dieticians strive to provide excellent diet education to our patients. Each individual responds to education and feedback differently and we want to encourage without lecturing. It is a fine line. Our main goal is that our patients reach their goal weight and remain healthy through diet. We have you work with an exercise specialist so that once you have lost your weight, you will be able to maintain it through exercise as well as diet.

StarStarStarStarStar Great —    (Patient since Wed Apr 10 00:00:00 MDT 2013)

I give this office 5 starts because they are great and do a very good job.


Reply

Thank you for the 5 Stars feedback! Our staff does appreciate it.

StarNo StarNo StarNo StarNo Star I have already referred my daughter who is coming in for a consultation, but now after my first... —    (Patient since Mon Mar 25 00:00:00 MDT 2013)

I have already referred my daughter who is coming in for a consultation, but now after my first post op appointment, I don't think I would recommend her using your office.


Reply

We strive to make each and every appointment with our patients a positive experience. We will do our very best to help your daughter achieve her weight loss goal in a safe and healthy enviroment.

StarStarStarStarStar Excited —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone is positive and upbeat.


Reply

We are here to cheer you on and help your with any questions you might have.

StarStarStarStarStar Staff is so friendly and helpful —    (Patient since Thu Aug 22 00:00:00 MDT 2013)

Staff is so friendly and helpful. I don't have any changes that I could suggest you seem to answer it :)


Reply

We appreciate your kind words. We enjoy watching our patients succeed in reaching their weight loss goals!

StarStarStarStarStar happy customer —    (Patient since Thu Aug 22 00:00:00 MDT 2013)

All staff were warm and very he lpful. Helped me make my final decision to have surgery.


Reply

Thank you for the wonderful feedback. We look forward to helping you through the weight loss process.

StarStarStarStarNo Star After asking for a year, I'd like to be called Eldon —    (Patient since Mon Jul 02 00:00:00 MDT 2012)

After asking for a year, I'd like to be called Eldon. I go by my middle name and have mentioned it numerous times, but they insist on calling me Willie. I have also referred two people that have had procedures, Sheryl Weatherford and Clay Burns.


Reply

I apologize that we have not changed your preferred name. I will follow up with a call to ensure we have your name correct in our records now. Thank you for referring patients to us. We appreciate your loyalty and confidence in our program.

StarStarStarNo StarNo Star Nice but need work —    (Patient since Wed Apr 24 00:00:00 MDT 2013)

Love the new rack out in the waiting room with prices! You really need to work on time management!


Reply

We do appreciate your candid feedback. We are constantly evaluating our process and making changes to provide the best service in the a timely manner and value our patients input and suggestions so we can improve.

StarStarStarStarStar My Vists —    (Patient since Thu Jul 11 00:00:00 MDT 2013)

Everyone is so nice and helpful.


Reply

Thanks for responding to our survey, Shelly! We are so excited for you taking the first step toward a healthier you! Thanks for choosing our practice.We look forward to great successes for you!

StarStarStarStarStar william edgett —    (Patient since Thu Oct 11 00:00:00 MDT 2012)

I was pleased with the visit and everyone with my bariatric solutions


Reply

Thanks for responding to our survey, William! We are glad to know that you were treated just as you should be. We will continue to work very hard to provide the level of care you so greatly deserve. Looking forward to going along this journey with you! You are doing fantastic!

StarStarStarNo StarNo Star Keep talk at desk low because everything said is heard in the rooms! —    (Patient since Wed Aug 28 00:00:00 MDT 2013)

Keep talk at desk low because everything said is heard in the rooms!


Reply

Thank you for your feedback. I will be sure to let our staff know.

StarStarStarStarStar Too much paper work .. Lol —    (Patient since Thu Aug 01 00:00:00 MDT 2013)

Too much paper work .. Lol


Reply

Thanks for responding to our survey Clint! Yes, it is a lot of paper work, but for a great cause. Lol...thanks for taking the time to complete the necessary paperwork. We look forward to having you as a patient! Thanks for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Very pleased!! —    (Patient since Wed May 15 00:00:00 MDT 2013)

Very glad I chose Bariatric Solutions in Decatur. Staff was very friendly, and the doctors were excellent!!


StarStarStarStarStar Excellent —    (Patient since Sat Jan 01 00:00:00 MST 1)

I enjoy seeing Dr. Obi and his positive attitude towards me.


StarStarStarStarStar excellent service all around —    (Patient since Mon Aug 12 00:00:00 MDT 2013)

The staff went above and beyond to explain the information to me! I was extremely happy with the care.


Reply

Hi Jana! Thanks for responding to our survey!We are very excited to know that you received the customer care that you so greatly deserve. We look forward to having you as our patient and are committed to being right by your side through out this process.

StarStarStarStarStar Awesome group of people —    (Patient since Thu Feb 14 00:00:00 MST 2013)

I would reccomend this I would refer anyone to this facility and group of professionals.


Reply

Thank you for your kind response, Zanetta! We appreciate your feedback. We are excited that you choose our practice for your weight loss surgery needs and look forward to your great successes in this area.

StarStarNo StarNo StarNo Star I called before my appointment to verify all lab reports had been sent in by my primary care... —    (Patient since Thu Mar 21 00:00:00 MDT 2013)

I called before my appointment to verify all lab reports had been sent in by my primary care doctor where the labs had been drawn. I was told that they were only to find out during my appointment that not all of them had been sent. I was also under the impression I would be seeing the surgeon Dr. Stower at my appointment but didn't see him. The 3-month follow-up sheet describes what will happen in the appointment and that's not what happened in the appointment. The symptoms I checked as having weren't addressed at all so I hope they are all normal because that was the point of the visit.


Reply

We appreciate your feedback. The standard lab orders for your follow ups should be drawn at least two weeks prior to your appointment. There are a few labs results that may take longer than the others. If all results are not available at the time of your consult, we will follow up with you after your appointment. The most important thing is that the labs are drawn and we are able to see you and answer any questions you may have at the time of your appointment. Thank you for attending your scheudled follow up. It is extremly important to your weight loss success.

StarStarStarStarStar Make patients aware of how long the appt. process will take - or even an approximation —    (Patient since Wed Oct 19 00:00:00 MDT 2022)

Make patients aware of how long the appt. process will take - or even an approximation. I was unaware that when I went in for pr-op to see the physician that it was a group type setting and it lasted almost 2 hours, even waiting 30 min. for late comers to get started. I took off work for this appt. which I thought was just to see the physician. I still had to come back the next day after my EGD to speak with the exercise specialist because I simply ran out of time and had to get back to work. That was my only issue.


Reply

The pre-op group setting was started this year. We received feedback from patients that the old process, where each patient would see one of the clinicians at a time was taking too long. We developed the group setting in order to reduce the time each patient had to wait for the clinician. We do appreciate the feedback about your pre-op day. Pre-op education is extremely important for your success with weight loss surgery. Please contact us if you have any questions during this process.

StarStarStarStarNo Star Overall I'm pleased. But this was my 3 month checkup —    (Patient since Mon Feb 08 00:00:00 MST 2021)

Overall I'm pleased. But this was my 3 month checkup. This was the first I was told I would have to pay my health insurance co pay. I assumed that my entire out of pocket cost was covering all my follow ups. My opinion is make this information upfront. I was a little shocked. Other than that it was a quick visit.


Reply

Thanks for responding to our survey, Angela! Our Bariatrician is a medical doctor and is not only following-up with your weight loss surgery needs, but deals with medical issues as well. Rather than having you pay cash for all of your follow-up appointments, these are billed to your insurance. We will be following up with a phone call and certainly appreciate you voicing your concerns. Thanks for choosing our practice for your weight loss surgery needs!

StarStarStarStarStar Great appt! —    (Patient since Wed Jun 12 00:00:00 MDT 2013)

My appointment was great! I am very satisfied with everything. I only wish I had done this years ago.


Reply

Thank you for the positive feedback. We love to hear that our patients are doing well and happy with their weight loss.

StarStarStarStarStar I felt nervous before I came in but after talking with Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

I felt nervous before I came in but after talking with Dr. Stowers and everyone else I felt completely at ease. Thanks for the pleasant experience!! I appreciate it so much:)


Reply

Thanks for responding to our survey, Shawnna! We strive to show our appreciation for you choosing our practice for your weight loss surgery needs. Thanks for choosing us!

StarStarStarStarStar Of course I was nervous because it was out of my area, a different facility and doctors I had only... —    (Patient since Wed May 29 00:00:00 MDT 2013)

Of course I was nervous because it was out of my area, a different facility and doctors I had only met over the phone. I appreciated everyone being friendly and accomadating. I really appreciated Dr, Stowers' patience with me when I was overwhelmed over the consent forms. { a moment of panic}.


Reply

Having surgery is a big life decision. Our staff works hard to make each patient feel comfortable with their decision and secure in knowing they can call and speak to their patient coordinator, dietician and exercise specialist, if they have any questions.

StarStarStarStarStar Truly excellent service —    (Patient since Thu Aug 01 00:00:00 MDT 2013)

Exceeded any and all ideas about service!! This DR and he office rocks!!


Reply

Thanks for responding to our survey Virginia! And we especially thank you for the huge compliment! We definitely strive to make each and every patient aware that we are here for you. Thanks for choosing us for your weight loss surgery needs!

StarStarStarStarStar I don't think anything should change. I was very impressed. —    (Patient since Wed Aug 03 00:00:00 MDT 2011)

I don't think anything should change. I was very impressed.


Reply

Thanks for responding to our survey Krista! It is great to know that you were impressed! We look forward to providing you with excellent care, as you so greatly deserve.

StarStarStarStarStar Excellent visit. Friendly courteous staff. Doctor answered all questions. John was great —    (Patient since Wed Aug 08 00:00:00 MDT 2012)

Excellent visit. Friendly courteous staff. Doctor answered all questions. John was great. Had suggestions and email followup was prompt. Love this clinic!


Reply

We appreciate the wonderful feedback. We work hard to respond to our patients and answer all questions.

StarStarStarNo StarNo Star To have any information provided between visits available to confirm with the patient instead of... —    (Patient since Wed Sep 19 00:00:00 MDT 2012)

To have any information provided between visits available to confirm with the patient instead of trying to gather information on the day of the appointment maybe for all patients that have an appointment for whatever day that thier records are examined by the dr. Prior to their arrival.


StarStarStarNo StarNo Star The wait is longer than I expected.  —    (Patient since Thu Jun 20 00:00:00 MDT 2013)

The wait. And additionally the appoinments that were "set for me" for 3 , 6, 9, 12 months followup to my gastric sleeve were set for 3; 30 . That means for each appointment I have to take off a half day teaching because I am told "that is the latest appoinment available" and there is not a "later" appointment. That seems unrealistic to me, but perhaps that is what Dr.Obi wants.


Reply

Thanks for responding to our survey Carol! We apologize that our office hours are such that you will have to miss an hour or two from work every 3 months. We have set hours to try and accomodate all patients, however this is almost impossible to do. Most importantly, we do look forward to seeing you at these visits to monitor your weight loss and your overall health. Thanks for choosing our practice for your weight loss surgery needs!

StarStarStarStarStar Follow up —    (Patient since Mon Apr 01 00:00:00 MDT 2013)

Follow up was great. Staff was nice. In and out quickly and got all the info I needed


Reply

We appreciate you taking the time to give us the positive feedback. Remember to access our website or call if you have any questions in the future.

StarStarStarStarNo Star July visit —    (Patient since Tue Oct 04 00:00:00 MDT 2011)

Visit was good.The girls were very helpful and encouraging.


Reply

Thank you for the wonderful feedback!

StarStarStarStarStar I wouldn't change a thing —    (Patient since Thu Aug 09 00:00:00 MDT 2012)

I wouldn't change a thing. The entire staff is awesome! I really appreciate all that they have done for me :)


Reply

Thank you! We are very happy to make this exciting process a positive experienc for you in every way we can.

StarStarStarStarStar No comment. My experience was excellent. —    (Patient since Wed Jul 10 00:00:00 MDT 2013)

No comment. My experience was excellent.


Reply

Thank you for taking the time to comment, we do appreciate your feedback. Remember to visit our website at www.mybariatricsolutions.com or call, and any of our patient advocates will be happy to assit you.

StarStarStarStarStar I enjoyed meeting the staff and knowing that they all have a personal experiance with the... —    (Patient since Tue Dec 17 00:00:00 MST 2019)

I enjoyed meeting the staff and knowing that they all have a personal experience with the procedures that are done there. The staff was very informative and very warm and friendly.


Reply

Thank you! We are here to answer any of your questions, 7:30 AM to 5:15 PM weekdays.

StarStarStarStarStar Awesome Team  —    (Patient since Mon May 11 00:00:00 MDT 2020)

Everyone at the office is so helpful all the time. Anytime I have questions they are answered as soon as possible. The team is very professional and very great to work with! Keep up the great work!!!


Reply

Thank you for being so positive! We strive to be the best we can be to our patients and having us described as being "AWESOME", tells us we are succeeding.

StarStarStarStarStar everyone is always very friendly and helpful. —    (Patient since Sat Jan 01 00:00:00 MST 1)

everyone is always very friendly and helpful.


Reply

Thank you for taking the time to comment on our great staff. We really appreciate the great feedback and love to hear we are helping our patients in a positive and friendly manner.

StarStarStarStarStar First Visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

My wife and I were extremely pleased with my consult. The staff was extremely helpful and the Doctor made me feel at ease about the whole process. Excited to get it done!!!


Reply

Awesome! We are so glad to know that you had the experience you so greatly deserve! This is what we strive for with each of our patients. We look forward to taking care of your weight loss surgery needs and celebrating your successes with you! Thanks for being our patient!

StarStarStarStarStar Everyone in Decatur is very nice, courteous and informative!  —    (Patient since Wed Mar 04 00:00:00 MST 2020)

Everyone in Decatur is very nice, courteous and informative!


Reply

Thanks Staci! We are pleased to know that you received the care and service you so greatly deserve and look forward to going the distance with you. Thanks for choosing our practice for your weight loss surgery needs.

StarStarStarStarStar Thomas Porch —    (Patient since Wed Nov 21 00:00:00 MST 2012)

Excellent, very satisfied


StarStarStarStarNo Star I still have not received the link for the nutrition video I am supposed to watch. —    (Patient since Thu Jul 18 00:00:00 MDT 2013)

I still have not received the link for the nutrition video I am supposed to watch.


Reply

Hi Rick! I have resent the link to the nutrition video. Please feel free to call our office if you have any other questions or concerns we may assist you with.

StarStarStarStarStar Review —    (Patient since Thu May 30 00:00:00 MDT 2013)

Staff was very friendly and Dr Stowes was very thorough. Answered all of my questions and was very supportive.


Reply

Thanks for responding to our survey,Judy! We are glad to know that your expectations were met at your appointment with us and look forward to having you as a patient. We appreciate you!

StarStarStarStarStar Debra — 

The staff are very friendly and helpful.


Reply

Thank you for the wonderful feedback. We really enjoy seeing our patients at their follow up appointments and being there to help them along their journey.

StarStarStarStarStar friendly,comfortable —    (Patient since Mon Jul 15 00:00:00 MDT 2013)

I think in all everything was very satifying,welcoming and very friendly..


Reply

Thanks for responding to our survey, Rosa! We look forward to your weight loss success and appreciate that you entrusted us with your care.

StarNo StarNo StarNo StarNo Star This was the first time I consulted with the Dietician, Tonia. Not a very pleasant experience —    (Patient since Thu Oct 28 00:00:00 MDT 2010)

This was the first time I consulted with the Dietician, Tonia. Not a very pleasant experience. My insurance stipulates a six month diet history prior to approval of procedure. Upon arriving in her office, she apologized to me for eating in my presence. She said she had to get her protein in since she was a bariatric patient also. She immediately started by telling me how lucky I was insurance would pay for another weight loss surgery. She said I was "not in the right mind and I would fail again". Also that when I failed again, insurance would not pay for another procedure because there wasn't another one to be had. Being that failure is my biggest fear of seeking a conversion, this was very disheartening. Dr. Stowers had already told me several people sought the gastric sleeve after the lap-band due to the band failing the patient not the other way around. I asked if I could continue to be followed by Amy. She informed me that I would have to drive to Keller.


Reply

Thanks for responding to our survey Elizabeth! We are glad that our dietician Amy has contacted you and was able to get this issue resolved. We sincerely apologize and will continue working really hard to ensure that every visit is a pleasant one, even beyond expectation. Thank you for being our patient Elizabeth

StarStarStarStarStar Weight lose —    (Patient since Wed Sep 05 00:00:00 MDT 2012)

I am looking forard to loseing weight


Reply

Thanks for responding to our survey, Leslie! We are so excited for you and look forward to your weight loss success!

StarStarStarStarStar Need tables avaiable write on when completing the extra paper work that each patient has to fill... —    (Patient since Thu Jul 11 00:00:00 MDT 2013)

Need tables avaiable write on when completing the extra paper work that each patient has to fill out. The psycological evaluation is a long and it is difficult to take without a table.


Reply

We appreciate your feedback about having a writing surface available to fill out paperwork during the initial consult. We are currently reviewing options to make it easier and quicker for patient to fill out forms and will look at having more tables available.

StarStarStarStarStar My Baratric Solutions —    (Patient since Thu Jul 11 00:00:00 MDT 2013)

Everyone was very nice and answered all questions. I was able to take care of everything in one day.


Reply

Thanks for responding to our survey, Shelly! We strive to make this a pleasant process for our patients and look forward to your success!

StarStarStarStarStar Always pleasant. It's freezing in the waiting room, but when it comes to staff and treatment... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always pleasant. It's freezing in the waiting room, but when it comes to staff and treatment....10 stars out of 5 stars would be my rating.


Reply

Thanks for letting us know, Barbara. We will look into our temperature settings to ensure comfortability for our patients. Thanks especially for the "10 star" rating! We appreciate you being our patient!

StarStarStarNo StarNo Star Let patients know the appointment is running that late  —    (Patient since Thu Apr 30 00:00:00 MDT 2020)

Let patients know the appointment is running that late


Reply

Thanks for responding to our survey, Jennifer. We do apologize that your wait time was longer than expected and the fact that you were not notified. We are working very hard to make sure that our patients are seen in a timely manner and we are also able to continue to be very thorough during visits. Thanks again for making us aware and we will continue to strive for excellence throughout this process.

StarStarStarStarStar Bariatric survey —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very excellent experience


Reply

Thanks for responding to our survey Patricia! We strive to make each contact with our office one of excellence...You deserve it! Thanks for choosing our practice for your weight loss surgery needs. We look forward to your success.

StarStarStarStarStar Excellent Visit — 

I have had amazing visits in the Decatur office. All of the staff is very friendly & knowledgable. Very pleased with the staff & facility.


Reply

Thank you for the great feedback. We do appreciate your kind words and work hard to make every visit "Amazing"!

Thought I was going to have an updated picture taken and didn't.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Thought I was going to have an updated picture taken and didn't.


StarStarStarStarStar excellent —    (Patient since Sat Jan 01 00:00:00 MST 1)

My visit was very good the staff was very friendly, made me feel welcome.


Reply

Thanks for responding to our survey, Charlotte. We sincerely appreciate having you as a patient and look forward to your continued success.

StarStarStarStarStar Love the staff, Richard and the gals in the wagon are terrific, and the nurse is awesome. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Love the staff, Richard and the gals in the wagon are terrific, and the nurse is awesome..:) such a blessing to have found you to have this done, I may have to drive 3 hours to get to you but well worth the care.


Reply

Therese, thank you! This means a lot! We will definitely let the lap band mobile unit team know that you sent such kind words, as they will greatly appreciate it as well. We are honored that you chose our practice for your weight loss surgery needs and look forward to your continued success.

StarStarStarStarStar Everything was great. I don't see any need to change anything —    (Patient since Mon Jul 01 00:00:00 MDT 2013)

Everything was great. I don't see any need to change anything. Everyone was really nice and professional.


Reply

Thanks for responding to our survey, Althena! We are glad to know that you were treated with the level of customer service and care that you so greatly deserve. We are pleased that you have chosen our practice for your weight loss surgery needs and look forward to your success!

StarStarStarStarStar When I arrived there was no one at the desk.. I signed in and took a seat —    (Patient since Sat Jan 01 00:00:00 MST 1)

When I arrived there was no one at the desk.. I signed in and took a seat. The Reception appeared at her desk about 10 minutes later and did not notice me sitting in the reception area for about another 5-7 minutes.. And only then after looking at the sign in sheet and realizing that I had signed in... To which her response was...." Oh I didn't hear the bell ring"... I only relate this as a reminder... I still consider your practice to be top ranked.. my visits have always been pleasant and courteous .


Reply

Thank you for responding to our survey, Nellie! We really appreciate your feedback and have passed this information on to our team as an area to perfect, as we certainly strive to not only meet our patients expectations, but to exceed them in every area of care. We do apologize for this inconvenience. Again, thank you and we look forward to your continued success!

StarStarStarStarStar Staff was excellent! Very informed and friendly. Love the doctor —    (Patient since Mon Jul 01 00:00:00 MDT 2013)

Staff was excellent! Very informed and friendly. Love the doctor. Can't wait to get started on this new journey


Reply

Thanks for responding to our survey, Shawndi! We are excited for you taking this first step toward such a life changing journey, and we are especially glad that you have chosen our team to go the journey with you!

StarStarStarStarStar It was excellent! Very pleased! Nothing that I would change!  —    (Patient since Mon Nov 17 00:00:00 MST 2008)

It was excellent! Very pleased! Nothing that I would change!


StarStarStarStarStar Everything was wonderful! —    (Patient since Thu May 09 00:00:00 MDT 2013)

Everything was wonderful!


Reply

Stephanie, we are pleased to hear that you received quality care and treatment, just as we strive to consistently demonstrate, and you so greatly deserve. Please feel free to give us a call anytime. We are so excited for you taking the first step toward a healthier life and look forward to your weight loss success.

StarStarStarStarStar Everyone has been so helpful and kind from the minute I first called for information! All... —    (Patient since Thu Jun 27 00:00:00 MDT 2013)

Everyone has been so helpful and kind from the minute I first called for information! All information I have needed or requested has been forwarded to me very promptly. Even though I have not met anyone in person yet, each person has made me feel important. I feel this is going to be a great team to work with!


Reply

Thanks for responding to our survey, Chandra! We sincerely appreciate you choosing our practice for your weight loss journey. We look forward to being here for you every step of the way.

StarStarStarStarStar The staff is wonderful it was just the doctor I was unhappy with  —    (Patient since Wed Jan 30 00:00:00 MST 2013)

The staff is wonderful it was just the doctor I was unhappy with


Reply

Thanks for responding to our survey, Calli. We are very sorry that you were unhappy with the doctor not writing a prescription at your request. We would hope that you will trust him fully with your care and know that he has your best interest in mind. We are all here for you and look forward to your weight loss success.

StarStarStarStarStar It was a great visit as normal. Everyone was curtious, professional, and informative.  —    (Patient since Thu Aug 05 00:00:00 MDT 2010)

It was a great visit as normal. Everyone was curtious, professional, and informative.


Reply

Thank you for letting us know that you had a great experience! We do appreciate your feedback. Have a wonderful 4th of July!

StarStarStarStarStar BEST STAFF EVER--ALWAYS FRIENDLY AND VERY PROFESSIONAL —    (Patient since Wed Nov 21 00:00:00 MST 2012)

BEST STAFF EVER--ALWAYS FRIENDLY AND VERY PROFESSIONAL


Reply

Thanks Robert! We really appreciate your kind words and are excited to know that you are still experiencing the treatment you deserve beyond surgery. We are very glad you chose our practice!

StarStarStarStarStar nothing, it was great — 

nothing, it was great. It was a lot to absorb but the papers help and as I do what I need to do, it all begins to fit together. You were great.


Reply

Thanks for responding to our survey, Earlene. It is a lot to absorb, therefore we ask that you not hesitate to give us a call anytime! We are here for you and look forward to making this process as smooth and reassuring as possible.

StarStarStarStarStar Wouldn't change a thing. I was very pleased. —    (Patient since Tue Jul 18 00:00:00 MDT 2017)

Wouldn't change a thing. I was very pleased.


Reply

We do appreciate your feedback! Thank you and we plan to meet or exceed your expectations for future visits!

StarStarStarStarStar Rating  —    (Patient since Thu Apr 04 00:00:00 MDT 2013)

Was pleased with the doctor and the survice at the hospital. All hospital staff was excellent!!


Reply

Thanks for responding to our survey, Glenda. It is great to know that you received the level of care and customer service you deserve and we strive for! Thanks for being our patient! We look forward to your weight loss success.

StarStarStarStarNo Star I miss the PT staff at the hospital —    (Patient since Wed Aug 10 00:00:00 MDT 2011)

I miss the PT staff at the hospital. They were more interested in my progress and always offered good suggestions.


Reply

PT or personal training, is always available at the hospital-Fit-N-Wise. Just call Fit-N-Wise to schedule an appointment with one of the the staff. http://www.wiseregional.com/hospital-services/fitness/ or Phone: (940) 627-2708.

StarStarStarStarStar the staff and Dr's are wonderful:) —    (Patient since Thu Nov 29 00:00:00 MST 2012)

the staff and Dr's are wonderful:)


Reply

Thanks Crystal! We really appreciate your kind words and look forward to serving you even further, celebrating your weigh loss successes with you. Thanks for being our patient!

StarStarStarStarNo Star It seems that the Dallas office is left in the dark sometimes. No vitamins in stock etc —    (Patient since Thu Oct 11 00:00:00 MDT 2012)

It seems that the Dallas office is left in the dark sometimes. No vitamins in stock etc. Also it would be nice to see Dr. Stowers once in a while. I haven't seen him since my surgery. Dr. OB is nice but Dr. Stowers is the one that did the surgery and it would be kind of nice to see his face once in a while. It would be nice to be measured each visit by the same person. I think they were to take a picture and they didn't. Things like that.


Reply

Thank you for your feedback. Your ease of access to all things that help you with your weight loss is important to us. Our staff will do its best to get the products to you in a timely manner. You can also find a link on our website under E-Supplements where you can order most of the supplements we have in the office, the link is: https://www1.bariatricadvantage.com/catalog. Dr. Stowers and Dr. Obi work as a great team! Dr. Stowers is the Surgeon and Dr.Obi is the Bariatrician, who specializes in following up with patients to ensure they continue to be successful and maintain their weight loss while remaining healthy.

StarStarStarStarStar post op —    (Patient since Mon Apr 15 00:00:00 MDT 2013)

Very happy with the whole staff. They are very friendly and helpful.


Reply

Thanks for responding to our survey, Christy. We work hard as a whole to ensure you have a great experience with such a life changing decision. Please feel free to call us anytime!

StarStarStarStarStar Great Service —    (Patient since Mon Apr 29 00:00:00 MDT 2013)

I am very impressed with the doctor & all the staff. Very helpful & friendly!! Made the whole experience worth it. If you are the least bit nervous you won't be after your first visit.


Reply

Melanie, thank you for your response! We are certainly pleased to know that your visit went just as we planned. We look forward to having you as a star patient!

StarStarStarStarStar supportive —    (Patient since Mon Mar 11 00:00:00 MDT 2013)

They are very kind and supportive, making you feel very comfortable.


Reply

Thanks for responding to our survey, Alma. We are definitely here for you every step of the way and looking forward to your weight loss success! Please don't hesitate calling our office anytime.

StarStarStarStarStar Follow Up —    (Patient since Mon Aug 13 00:00:00 MDT 2012)

Great visit, love the staff.


Reply

Thank you! Our staff really enjoys seeing everyone progressing towards their goal and loves the wonderful feedback.

StarStarStarStarNo Star Would like to have been measured for weight loss in inches —    (Patient since Tue Oct 16 00:00:00 MDT 2012)

Would like to have been measured for weight loss in inches


StarStarStarStarStar Overall was very good. Other doctor offices need to be like y'all. :-) —    (Patient since Mon Dec 21 00:00:00 MST 2020)

Overall was very good. Other doctor offices need to be like y'all. :-)


Reply

Thank you for the wonderful feedback!

StarStarStarStarStar The first —    (Patient since Mon Jul 29 00:00:00 MDT 2013)

The first visit was great.


Reply

Thank you for the positive feedback! Please let us know if you have questions and remember to visit our website for information about the surgery types, diet and much more!

StarStarStarStarStar I would not change a thing. —    (Patient since Mon Sep 09 00:00:00 MDT 2013)

I would not change a thing.


Reply

Thank you! Our team loves helping people and seeing them become healthier through the weight loss process.

StarStarStarStarStar Outstanding!!! —    (Patient since Fri Jan 19 00:00:00 MST 2018)

My experience from the time I made my first call, through my surgery, and now through my first seven months of follow-up have been a wonderful experience. The staff has been so helpful every step of the way!!


StarStarStarStarStar Kelly Larsen —    (Patient since Wed Mar 04 00:00:00 MST 2020)

Awesome service as always. Very Happy with my weightloss.


Reply

Way to go, Kelly! We are so excited for you! It is such a pleasure doing what we enjoy. Thanks for being our patient!

StarStarStarStarStar Bariatric Qustionnaire — 

Very informative and great staff.


Reply

Thank you! We apprciate the compliment and we will strive to continue to provide you great service.

StarStarStarStarStar The wait time was about 40 minutes to see the Dr but there were many other people in the office —    (Patient since Mon Jun 03 00:00:00 MDT 2013)

The wait time was about 40 minutes to see the Dr but there were many other people in the office. Can't wait for my surgery!!!!!!


Reply

Thank you for responding to the survey. We do apologize for the wait time and strive to have a smooth day for you on your first appointment to include getting as much done as possible in that first visit and on your way to surgery! Please call if you have any questions.

StarStarStarStarStar Judy's review —    (Patient since Thu May 30 00:00:00 MDT 2013)

I was very pleased with my visit. Everyone was extremely friendly and helpful.


Reply

Thanks for responding to our survey, Judy! We are always pleased to know that you were treated just as you should be. Please feel free to call our office anytime. We look forward to your weight loss success.

StarStarStarStarStar everything was good wouldn't change anything,. —    (Patient since Wed Apr 10 00:00:00 MDT 2013)

everything was good wouldn't change anything,.


Reply

Thank you for your kind words. Be sure to let us know if you have any questions through your weight loss process.

StarNo StarNo StarNo StarNo Star Excellent service- no changes. I love your staff! —    (Patient since Wed Oct 31 00:00:00 MDT 2012)

Excellent service- no changes. I love your staff!


Reply

Thanks Ellen! We love having you as a patient as well!

StarStarStarStarNo Star When are you expecting to fill the bariatric dietician position? —    (Patient since Thu Nov 15 00:00:00 MST 2012)

When are you expecting to fill the bariatric dietician position?


Reply

Hi Guy! We are pleased to announce that we have filled this position and are excited to have Tonya as part of the team. Call our office to set up an appointment, today.

StarStarStarStarStar I have to say my initial consult was behind. It was an hour before I was called back —    (Patient since Mon Mar 25 00:00:00 MDT 2013)

I have to say my initial consult was behind. It was an hour before I was called back. The nutrionist talked way to fast and was in a big hurry. Second visit for pre-op was much better, took a very long time but at least we were called back on time. Third visit for one week post op and I was in and out quickly, which made me very happy.


Reply

Thank you for the feedback. We are tweaking our process constantly to improve your experience and wait times. We hope that your time spent with our team, will continue to be positive.

StarStarStarStarStar Awesome staff! —    (Patient since Mon Jun 17 00:00:00 MDT 2013)

Everyone was so welcoming and the Dr made sure I was well informed and comfortable with my decision!


StarStarStarStarStar good visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

on time, answered my questions, and overall good experience as always


StarStarStarStarStar Consult Visit —    (Patient since Thu May 23 00:00:00 MDT 2013)

Very good staff that was nice and very easy to talk to. Dr Stowers and Amy the Dietician answered all my questions and left me feeling very confident about my choice.


StarStarStarStarStar Great personal service. Did not feel uncomfortable at all. —    (Patient since Thu Oct 28 00:00:00 MDT 2010)

The experience was fantastic. Being obese, it's difficult to address to others. Very pleasant and friendly staff.


StarStarStarStarStar everything was awesome!! super sweet staff and dr stowers was awesome!! loved it —    (Patient since Thu May 16 00:00:00 MDT 2013)

everything was awesome!! super sweet staff and dr stowers was awesome!! loved it


Reply

Thank you for the "awesome" response! We do our best and get such joy seeing our patients reach their weight loss goal!

StarStarStarStarStar I don't think there is anything to change  —    (Patient since Thu May 16 00:00:00 MDT 2013)

I don't think there is anything to change


StarStarStarStarStar Excellent —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Absolutely loved every person I dealt with from start to finish


StarStarStarStarStar Always excellent  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I love all the staff. They are the most helpful and the friendliest staff I've encountered. They're the best :)


StarStarStarStarNo Star Very good  —    (Patient since Mon May 23 00:00:00 MDT 2011)

Wish my scars were smaller and healed better/faster.


StarStarStarStarNo Star I live 3 hours away —    (Patient since Mon May 06 00:00:00 MDT 2013)

I live 3 hours away. When I called to make the appointment, I asked the total time it would take to complete the appointment and was told about an hour and a half. It took that long to see the doctor and financial rep. I was told the dietician was out otherwise I would have seen her too. I was then sent to complete my psych eval next door. All I could complete was the written portion (took 45 minutes) because I had to leave to get back to Abilene. Everyone was nice and accommodating and allowed me to do a phone screening but if I had been given the correct appointment estimate, I could have planned accordingly.


StarStarStarStarStar If You Want To Feel Like a Rock Star... —    (Patient since Mon Jul 25 00:00:00 MDT 2022)

Choose the team at My Bariatric Solutions! Everyone sincerely cares about you, your family, and your progress throughout the entire process. They treat you like a person, not just another patient. Love all the people I get to work with on this LapBand journey :)


StarStarStarStarStar Excellent service as always  —    (Patient since Thu Jan 17 00:00:00 MST 2013)

I always enjoy seeing the staff at my appointments. They are always so friendly and helpful.


StarStarStarStarStar Great  —    (Patient since Thu Apr 25 00:00:00 MDT 2013)

I loved that I did not feel talked down to like some people do with overweight people. Most of the time people see the fat person not the person that I am.


StarStarStarStarStar My husband and I were extremely pleased with the professionalism and courteous staff —    (Patient since Thu May 03 00:00:00 MDT 2012)

My husband and I were extremely pleased with the professionalism and courteous staff. Everyone from the Lap band wagon to the front desk to the exit nurse....EXCELLENT CARE! Thank you all so very much.


StarStarNo StarNo StarNo Star #1. Make patients feel important. #2 —    (Patient since Sat Jan 01 00:00:00 MST 1)

#1. Make patients feel important. #2. Ask questions about possible changes and answer patients concerns. #3. Shorter wait times!! #4. Facility in Abilene.


StarStarStarStarStar Everything went great. I appreciate how professional and courteous everyone was —    (Patient since Mon Apr 29 00:00:00 MDT 2013)

Everything went great. I appreciate how professional and courteous everyone was. I feel like I am in the hands of a good doctor and staff.


StarStarStarStarStar survey —    (Patient since Sat Jan 01 00:00:00 MST 1)

The service was great and the program is really helping me reach my goals!


StarStarStarStarStar Was very satisfied with my first visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

Was very satisfied with my first visit. The only information I didn't get was when to expect each process to take place


StarNo StarNo StarNo StarNo Star I was very bothered that after I had already paid my copay in the office,,I had to pay it again at... —    (Patient since Wed Jul 29 00:00:00 MDT 2020)

I was very bothered that after I had already paid my copay in the office,,I had to pay it again at the lapband truck.


StarStarStarStarStar I have already recommended two other people that are scheduled for the gastric sleeve. —    (Patient since Wed Aug 03 00:00:00 MDT 2011)

I have already recommended two other people that are scheduled for the gastric sleeve.


StarStarStarStarNo Star When I got to office the waiting room was full which contributed to long appt —    (Patient since Wed Apr 24 00:00:00 MDT 2013)

When I got to office the waiting room was full which contributed to long appt. I sat in the waiting room for over an hour with no one mentioning anything. Seems like someone overbook the day/time slot.


StarStarStarStarStar Therese Henneise —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff are great, and they help you all they can if you have a question or a concern. Dr. Obi is great and answered my questions..you guys Rock!


StarStarStarStarStar I can't think of anything I would change. The whole staff is wonderful and very knowledgeable —    (Patient since Thu Nov 11 00:00:00 MST 2010)

I can't think of anything I would change. The whole staff is wonderful and very knowledgeable. I have really felt comfortable and thoroughly informed from day 1 of my surgery to now. Thank you.


StarStarStarStarStar I think you are on target, everyone is so nice and make you feel special —    (Patient since Sat Jan 01 00:00:00 MST 1)

I think you are on target, everyone is so nice and make you feel special. I cannot thank you enough for helping me make the changes in my life. My main problem is all the lose skin I have and it is very embarrassing to me. I do exercise and walk but I had so much fat and not that it is not stretched out it sags and makes me feel very ashambed of my body. I am proud of my weight loss and when I am dressed, I look good but underneath I look awful. I have reached a plato and am afraid to lose more as it will make it continue to sag more. I would appreciate some comment from you. Your staff and program is so wonderful and I could never thank you enough. Sandra Conway


Reply

Thanks for responding to our survey, Sandra. Please check your email for information in regards to skin removal. Feel free to give us a call anytime.

StarStarStarStarStar Still doing a great job —    (Patient since Sat Jan 01 00:00:00 MST 1)

3 years post-op and thanking God for the support / safety net!


StarStarStarStarStar Inform out of town patients that the initial vist requires 3 plus hours to complete —    (Patient since Mon Dec 30 00:00:00 MST 2019)

Inform out of town patients that the initial vist requires 3 plus hours to complete. (with the pysch evaluation). Had no idea it would be that involved the first appointment but glad it is all done!!


StarStarStarStarNo Star Blood work should be able to be done in your office —    (Patient since Tue Feb 26 00:00:00 MST 2019)

Blood work should be able to be done in your office


StarStarStarStarStar Excellent experience  —    (Patient since Mon May 11 00:00:00 MDT 2020)

The staff was more than helpful with all my questions and needs. Would recommend My Bariatric Solutions to anyone!!!


When I left I was and still unsure what is happening next. —    (Patient since Mon Apr 22 00:00:00 MDT 2013)

When I left I was and still unsure what is happening next.


StarStarStarStarStar the only thing that I would suggest is can you have the 344 question & answer for the phy —    (Patient since Mon Apr 22 00:00:00 MDT 2013)

the only thing that I would suggest is can you have the 344 question & answer for the phy. sent in advance so it could be filled out at home. would be much better than trying to answers all the questions on their little tables. hard to set sideways read and circle that many questions. but your staff is all wonderful and still is even when I have called back with questions.


StarStarStarStarStar Very helpful —    (Patient since Sat Jan 01 00:00:00 MST 1)

Nice people and very helpful.


StarStarStarNo StarNo Star I had the sleeve 3 months ago —    (Patient since Thu Aug 09 00:00:00 MDT 2012)

I had the sleeve 3 months ago. I thought the doctor would do more of a physical examination of my stomach area but there was not one performed.


Reply

Thanks for responding to our survey, Tracy! After your 1-week post operative visit, your appointments are geared toward weight loss success and overall health, unless you mention any issue which could be surgically related. If you are experiencing any type of surgical concerns, please call our office and we would be happy to get you scheduled to see the doctor. Thanks again and we look forward to seeing you again soon!

StarStarStarStarNo Star I understood that my follow up visits were included in the price that I paid when I had surgery —    (Patient since Fri May 11 00:00:00 MDT 2012)

I understood that my follow up visits were included in the price that I paid when I had surgery. I was charged $43 for my 9 month visit. I wasn't expecting to have to pay for that visit.


StarStarStarStarStar NO changes. Everything was great. — 

NO changes. Everything was great.


StarStarStarStarStar Everyone I have encountered has been fantastic from the nutritionist to the insurance people —    (Patient since Wed Feb 06 00:00:00 MST 2013)

Everyone I have encountered has been fantastic from the nutritionist to the insurance people. High regards for Sarah Nemec she has been a pleasure to work with and very helpful.


StarStarStarStarStar Pleased overall —    (Patient since Mon Apr 15 00:00:00 MDT 2013)

When I scheduled the appt, I was not aware the psych eval would be done at the same time so I didn't plan accordingly. I haven't had all my questions answered yet, but I am pretty impressed overall.


StarStarStarStarNo Star I would have liked the financial coordinator to have been more knowledgeable —    (Patient since Sat Jan 01 00:00:00 MST 1)

I would have liked the financial coordinator to have been more knowledgeable. I realize the person I spoke with was fairly new so I understand. Yet I feel that maybe she needed more training....


StarStarStarStarStar Gastric Sleeve —    (Patient since Wed Apr 10 00:00:00 MDT 2013)

Awesome and friendly staff. Very knowledgable of all the procedures and very willing to work woth you!!


StarStarStarStarStar In the new office I exit to a different parking lot, I was lost, I have also referred family and... —    (Patient since Fri Jul 20 00:00:00 MDT 2012)

In the new office I exit to a different parking lot, I was lost, I have also referred family and have not recieved my 25.00 the pt did say she told you prior to surg.


StarStarStarStarStar Friendly and Welcoming —    (Patient since Thu Apr 11 00:00:00 MDT 2013)

I've just recently begun the process for the gastric sleeve procedure and everyone I've come in contact with has been so friendly and have made me feel so welcomed. The staff is very knowledgable and eager to serve.


StarStarStarStarStar there was nothing i would change you guys got me in earley because i need to get back , i was so... —    (Patient since Wed Apr 10 00:00:00 MDT 2013)

there was nothing i would change you guys got me in earley because i need to get back , i was so thankful for that , love the office , the doctor , the nurse, everyone was great,


StarStarStarStarStar Great Services —    (Patient since Thu Feb 14 00:00:00 MST 2013)

Your Nurses were great especially Mistey Patterson


StarStarStarStarStar I wish you wound let my Daughter get the Sugery so she can lose the weight —    (Patient since Sat Jan 01 00:00:00 MST 1)

I wish you wound let my Daughter get the Sugery so she can lose the weight


StarStarStarStarStar Visit with Kyle Rose —    (Patient since Thu Aug 09 00:00:00 MDT 2018)

I have an appointment with Kyle Rose every month and I have to say he is the greatest! I really look forward to my appointments with him every month. He is always so helpful and always has great advise.


StarStarStarStarStar New Patient consultation —    (Patient since Sat Jan 01 00:00:00 MST 1)

Made me very comfortable and answered all of my questions. Really down to earth..


StarStarStarStarNo Star I was very uncomfortable having to ask if I had been forgotten —    (Patient since Mon Feb 18 00:00:00 MST 2013)

I was very uncomfortable having to ask if I had been forgotten. The same thing happened at my first visit. I don't want to go back there because I can't afford the time it is taking, but I am now locked into many appointments and I'm worried about these long waits.


StarStarStarStarStar new patient consult —    (Patient since Thu Feb 06 00:00:00 MST 2020)

I was very pleased at my appt on Monday, all the staff was pleasent to work with and made sure i had no more questions before i left each room. WTG on hiring such a great staff.


StarStarStarStarNo Star Friendly Staff —    (Patient since Mon Apr 22 00:00:00 MDT 2013)

The Staff at Bariatric Solutions is fantastic!!! Very friendly and helpful!


StarStarStarStarStar BEST OFFICE EVER!! —    (Patient since Tue Mar 26 00:00:00 MDT 2013)

Everyone was so helpful and knowlegable. Dr. Obi is brillant, kind, personable and easy to talk to. I know that taking this journey in my life with this group of amazing people is going to be huge help!!


StarStarStarStarStar John is awesome, very patient and a likeable guy —    (Patient since Sat Jan 01 00:00:00 MST 1)

John is awesome, very patient and a likeable guy. he knows his stuff and cares about you as a patient. Thanks.


StarStarStarStarStar All the staff members were kind and helpful. Dr. Stowers was very encouraging and motivating — 

All the staff members were kind and helpful. Dr. Stowers was very encouraging and motivating. I really liked visiting with Amy, the Dietician, as well. The financial issues were explained to me like I hoped, by Rhonda. I'm very appreciative of the entire experience of my consultation.


StarStarStarStarStar Super Initial Consult —    (Patient since Mon Jul 15 00:00:00 MDT 2013)

My initial consult was very good. Dr. Obi is very knowledgeable and explained everything quite well. I did not feel rushed. Insurance staff, front desk and nutritionist all were very welcoming and professional as well.


StarStarStarStarStar The staff were all very helpful and friendly. I wouldn't change a thing. —    (Patient since Mon Apr 01 00:00:00 MDT 2013)

The staff were all very helpful and friendly. I wouldn't change a thing.


StarStarStarStarStar Excellent — 

I was very pleased with my visit to the Decatur office. The doctor and the nurses were all very friendly & knowledgable.


Reply

Thanks for responding to our survey, Bralyn. We are glad that you were pleased with your visit with us!

StarStarStarStarNo Star I believe that when a patient is stating that they are still in pain, and cannot return to work,... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I believe that when a patient is stating that they are still in pain, and cannot return to work, this is something to be addressed.


StarStarStarStarStar Friendliness & Professionalism of Staff —    (Patient since Mon Feb 04 00:00:00 MST 2013)

Every visit, the entire staff is knowledgeable and helpful. They can answer any question you have, and are quick to offer tips, as many of them have been patients in the past. They are kind and sympathetic and make you feel comfortable and at home.


Reply

Thanks Jennie! We love being patients as well. It has really changed our views and caused us to be empathetic to what our patients are going through. This is not an easy process, but it is sure worth it, especially with such an amazing team by your side every step of the way. We are very pleased that you have chosen our practice for your weight loss surgery needs.

StarStarStarStarStar Wevt  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very helpful and informative.


Reply

Thanks for responding to our survey, Wendy. We look forward to your reaching your weight loss goals and becoming healthier and happier, as you so greatly deserve.

StarStarStarStarStar Post op patient  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was happy with all services given to me.


StarStarStarStarStar Don't change anything at the Lap-band "Bus"....I just love all the staff working there... —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

Don't change anything at the Lap-band "Bus"....I just love all the staff working there...


StarStarStarStarStar Everything went really well.  —    (Patient since Mon Mar 04 00:00:00 MST 2013)

Everything went really well.


StarStarStarStarStar Excellent Service! —    (Patient since Mon Mar 25 00:00:00 MDT 2013)

Service was excellent, staff great, but wait time was very long.


StarStarStarStarStar Excellence in action —    (Patient since Wed Nov 21 00:00:00 MST 2012)

All aspects of my services with Bariatric Solutions have been excellent and professional. I will not hesitate to refer friends to them and I find myself telling others about my experiences.


StarStarStarStarStar surveys —    (Patient since Wed Feb 16 00:00:00 MST 2022)

you let me know what to expect from the surgery


StarStarStarStarStar you don't have to change anything everything was great —    (Patient since Thu Nov 16 00:00:00 MST 2017)

you don't have to change anything everything was great


StarStarStarStarNo Star I will like for them to get a hospital in the Dallas area to do the procedure, and not have to go... —    (Patient since Wed Mar 21 00:00:00 MDT 2012)

I will like for them to get a hospital in the Dallas area to do the procedure, and not have to go to Decater to have the procedure done


StarStarStarStarStar Great Experience —    (Patient since Thu Aug 05 00:00:00 MDT 2010)

Love the people, very friendly, and well informative.


StarStarStarStarStar Wonderful facility! —    (Patient since Mon Jan 21 00:00:00 MST 2013)

I have sent 2 other people to visit your facilities. Your staff is very efficient and good at answering questions. I was very impressed with your new office and the hospital and their services. My needs were anticipated before I even had time to exprss them. Great job!!


StarStarStarStarStar First class facility and team —    (Patient since Thu Mar 21 00:00:00 MDT 2013)

I was very nervous when I came to your office. The compassion and professionalism put me at ease quickly. Dr. Stowers was very easy to understand and down to earth. I will recommend this office and Dr Stowers to anyone !!


Reply

Thanks so much, Greg! We are so excited that you have chosen our practice to entrust your care to. We really appreciate your kind words and look forward to your great success toward better health and quality of life.

StarStarStarStarStar closer to gainesville, tx —    (Patient since Mon May 14 00:00:00 MDT 2012)

closer to gainesville, tx


The whole staff is just wonderful. Everyone that I came into contact with was open and kind —    (Patient since Wed Mar 20 00:00:00 MDT 2013)

The whole staff is just wonderful. Everyone that I came into contact with was open and kind. Thank you all for a great first visit.


StarStarStarStarStar Very friendly and professional —    (Patient since Tue Oct 16 00:00:00 MDT 2012)

very satisfied with overall experience


StarStarStarStarStar As always, a real pleasure to visit with you again —    (Patient since Sat Jan 01 00:00:00 MST 1)

As always, a real pleasure to visit with you again. I am a new man and my gastric sleeve has given years of extended life. I am not longer taking insulin.


StarStarStarStarNo Star OV —    (Patient since Wed Mar 21 00:00:00 MDT 2018)

I have already referred a patient to you (Debbie Rodriguez,) who is happy with her results as I am with mine.


StarStarStarStarStar I would have enjoyed being able to see before and after pics in the room waiting for the doctor —    (Patient since Sat Jan 01 00:00:00 MST 1)

I would have enjoyed being able to see before and after pics in the room waiting for the doctor. I have no complaints about the visit at all. Everyone was very nice and helpful.


StarStarStarStarStar Dr Obi is a great addition!!!!! I was also please with the new exercise guy and I learned a lot... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Obi is a great addition!!!!! I was also please with the new exercise guy and I learned a lot from the nutritionist today.


StarStarStarStarStar You guys are THE BEST!!!!!!! Only change or improvement I would like to see is the Lap Band Wagon... —    (Patient since Sat Jan 01 00:00:00 MST 1)

You guys are THE BEST!!!!!!! Only change or improvement I would like to see is the Lap Band Wagon come to Wichita Falls.


StarStarStarStarStar Please stay just the way y'all are. —    (Patient since Wed Jul 25 00:00:00 MDT 2012)

Please stay just the way y'all are.


StarStarStarStarStar Best Bariatric office —    (Patient since Wed Jul 25 00:00:00 MDT 2012)

I have received nothing but excellent service from everyone there in the Decatur office. I come from Amarillo, Tx so it's quite a distance from Decatur. I always come into town early just in case of any delays that may come up on the road, and Charla Edwards is always there to greet me. She always works me in earlier than my scheduled appointment if the schedule allows. She understands we have a ways to travel to get back home and I really appreciate that. Dr Stowers did an excellent job on my surgery, and I have really enjoyed my follow ups with Dr. Obie, he keeps up with what I should and should not be doing. I also look forward for John to do my measurements to let me know how I'm progressing, he is very informative. The tech is always very sweet and is always smiling. I would highly recommend them to anyone and everyone. I only wish other physicians offices would be as professional as this one.


StarStarStarStarStar Happy Lady! —    (Patient since Fri Jan 19 00:00:00 MST 2018)

I'm so glad that I chose Bariatric Solutions! My whole experience has been better than I could ever imagined. All of the staff are so friendly and willing to help. I live in Oklahoma, but the distance doesn't matter when the quality of care achieves this level of excellence. Thank you, Dr. Stowers and Staff!


StarStarStarStarStar The staff is always very friendly & helpful! —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff is always very friendly & helpful!


StarStarStarStarStar Excellent review —    (Patient since Thu Jan 17 00:00:00 MST 2013)

Wouldn't change anything. All the staff are very friendly and knowledgeable.


StarStarStarStarStar Excellent!!!! —    (Patient since Mon Mar 11 00:00:00 MDT 2013)

My whole experience was awesome!!


StarStarStarStarStar My visits are always so pleasent. The staff are all very nice —    (Patient since Mon Apr 09 00:00:00 MDT 2012)

My visits are always so pleasent. The staff are all very nice. I know there is always room for improvement, but right now I can't think of any.


StarStarStarStarNo Star Everyone was so friendly —    (Patient since Mon Jun 03 00:00:00 MDT 2013)

Everyone was so friendly. The financial lady was sweet, but talks sooooooo fast and assumes we all know the ins and outs of financing. I think she should spend a wee bit more time with patients reviewing their insurance and payment options. Also, an office in Hillsboro or Waco would be FANTASTIC!!


StarStarStarStarStar The Dallas OfficeThe Dallas Office has the most amazing staff —    (Patient since Thu Jan 10 00:00:00 MST 2013)

The Dallas Office The Dallas Office has the most amazing staff. They're very kind and answer any question that I think I might have. Appointments are scheduled with ease. You guys ROCK!!!


StarStarStarStarStar My cardiologist note was not sufficent, I should have been told when I brought it in 30 days ago.  —    (Patient since Thu Jan 10 00:00:00 MST 2013)

My cardiologist note was not sufficent, I should have been told when I brought it in 30 days ago.


StarStarStarStarStar Great service  —    (Patient since Sat Jan 01 00:00:00 MST 1)

These are an excellent group to work with


Reply

Thanks for responding to our survey, Lorne. We really appreciate your feedback and look forward to providing you with the service which you so greatly deserve.

StarStarStarStarStar I have refered a freind and she had the sleeve done and I received a $ 25 gift card after asking... —    (Patient since Thu Oct 18 00:00:00 MDT 2012)

I have refered a freind and she had the sleeve done and I received a $ 25 gift card after asking about it , Thanks. You have a great operation here


Reply

Thanks for referring your friend to us, Keith! We really appreciate you entrusting them to us and look forward to providing them with optimal care in order that they may reach a healthy weight and have a more enjoyable life as well.

StarStarStarStarStar I was very excited to be their. everyone was pleasant and professional. I loved Dr —    (Patient since Thu Feb 21 00:00:00 MST 2013)

I was very excited to be their. everyone was pleasant and professional. I loved Dr. Stowers, he was very personable and made feel comfortable enough to ask any questions i had.My experience is not over yet, but I anticipate the best treatment and care I could ever want or need. I would refer anyone to Bariatric Solutions for their weight loss needs. Thank you and I can't wait to get this process going!


Reply

Thanks for responding to our survey, Susan! It brings us joy to know that you were treated just as you should be and felt as comfortable as we strive for. We are always excited for our patients and look forward to your weight loss success!

StarStarStarStarStar I still have not heard back from the office for the bill dated 10-26-11 for $152 —    (Patient since Thu Apr 07 00:00:00 MDT 2011)

I still have not heard back from the office for the bill dated 10-26-11 for $152.00 and then 4 seperate bills of $15.00. I was supppose to have a call back ywsterday.


StarStarStarStarStar ALL IS GOOD THE WAY YOU DO IT NOW. GREAT JOB GUYS!!!!! —    (Patient since Sat Jan 01 00:00:00 MST 1)

ALL IS GOOD THE WAY YOU DO IT NOW. GREAT JOB GUYS!!!!!


Reply

Thanks James! We are happy to hear that you are pleased with our services, just as we strive for you to be! Keep working hard and know that we are here for you every step of the way.

StarStarStarStarNo Star It was very nice to meet everyone and I can't wait to continue our adventure. —    (Patient since Mon Feb 18 00:00:00 MST 2013)

It was very nice to meet everyone and I can't wait to continue our adventure.


Reply

It's our pleasure to meet you! Thanks for becoming our patient. We look forward to being by your side every step of the way toward great accomplishments toward a healthier, more enjoyable life for you!

StarStarStarStarStar Lauren Flanagan's Adjustment Survey —    (Patient since Thu Sep 28 00:00:00 MDT 2023)

Always a pleasure...Thanks for the great help you have given me and I love your staff!


Reply

Thanks Laura! We LOVE our patients as well!

StarStarStarStarStar Good Experience —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything went well and gave me helpful information.


StarStarStarStarStar Pre Op Visit —    (Patient since Thu Jan 03 00:00:00 MST 2013)

Excellent and friendly service from all levels of staff;


StarStarStarStarStar Saved my life.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Stowers and his staff are the most caring and considerate people I've ever met. Even after one year post-op I'm greeted with a welcoming smile. My questions are always answered and I never feel I'm being rushed. I love Bariatric Solutions.


Reply

Thanks for responding to our survery, Lorena! And thanks so much for your kind words. We work hard at making sure that you are treated just as we would expect to be treated, especially when making the decision toward weight loss surgery. We appreciate having you as our patient.

StarStarStarStarStar I have recommended your service to two of my friends who have asked what I have done to lose the... —    (Patient since Thu Jul 05 00:00:00 MDT 2012)

I have recommended your service to two of my friends who have asked what I have done to lose the weight. I hope that they follow up with their plans of weight loss.


Reply

Thanks for recommending us to your friends and family, Melody! We look forward to their taking the first step and calling our office as well. We will make certain that they will be well taken care of, as if they were our own family or friends.

StarStarStarStarStar perfect —    (Patient since Mon Jul 16 00:00:00 MDT 2012)

I would not change a thing.


Reply

Thank you, Mary! We are glad to have you as a patient! Please always feel free to call us anytime. We love hearing from each of you.

StarStarStarNo StarNo Star I feel like the appointment took too long. I was there more than 1 hour and 15 minutes —    (Patient since Sat Jan 01 00:00:00 MST 1)

I feel like the appointment took too long. I was there more than 1 hour and 15 minutes. I do not see why it should take so long.


Reply

Olibia, we are sorry that it seemed that your appointment took longer than it you expected. I see that you had a thorough visit with our bariatrician and you also saw our exercise specialist. We take pride in spending time with each of our patients, as we feel this is very important to your weight loss success. Please feel free to make our staff aware if you are in need of a shorter visit. We will work very hard to accomodate those needs. Thank you for choosing us!

StarStarStarStarNo Star they forgot to take my 6 month followup photo —    (Patient since Thu Jul 05 00:00:00 MDT 2012)

they forgot to take my 6 month followup photo


Reply

Melissa, thanks for responding to our survey. We look forward to getting your photo at your next visit. We are in the process of getting a new camera for better quality and are anxious for it to arrive. Thanks for being our patient!

StarStarStarStarStar Phone consult —    (Patient since Thu Aug 09 00:00:00 MDT 2018)

I just had a phone consult with Kyle


Reply

Thanks for responding to our survey, Charlotte! We are sure that Kyle, one of our dietitians, was able to assist in answering all of your questions and getting new ideas to you that will assist in your journey.

StarStarStarStarStar I loved the way that everyone at the office seems excited for you and truly enjoys helping us... —    (Patient since Mon Feb 11 00:00:00 MST 2013)

I loved the way that everyone at the office seems excited for you and truly enjoys helping us better our lives.


Reply

Kimberli, we absolutely are excited for you and each of our patients. Several of us are patients ourselves, therefore we know first hand the issues that come with being overweight for a long period of time and we also know what it is like to go through the process and the work that is put into weight loss surgery as well. Thanks for choosing our team!

StarStarStarStarStar Excellent!!! —    (Patient since Mon Feb 11 00:00:00 MST 2013)

What a great experience!


Reply

Kendra, thanks for responding to our survey! We are glad to know that you had a great experience with our practice and we look forward to serving you throughout this journey.

StarStarStarStarStar I'm extremely happy with the choice I made to use my bariatric solutions —    (Patient since Thu Jul 19 00:00:00 MDT 2012)

I'm extremely happy with the choice I made to use my bariatric solutions. I wouldn't change a thing.


StarStarStarStarStar Great experience! —    (Patient since Thu May 03 00:00:00 MDT 2012)

This is the place to go for Bariatric surgery. Great staff! Surgery was problem free. Follow ups are quick and easy.


StarStarStarStarStar Always friendly and helpful. —    (Patient since Wed Jul 11 00:00:00 MDT 2012)

Always friendly and helpful.


Reply

Thanks for responding to our survey! We are grateful to have you as our patient and look forward to your weight loss success toward better health.

StarStarStarStarStar follow up visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

The gang in the wagon are great!!!! I actually look forward to seeing them!! :) they answer my questions and help me on my journey with weight loss!


Reply

Thanks Therese! Our lap band wagon team is awesome! They travel all over North Texas to take care of our patients and they love what they do! They look forward to your success and visiting with each of you as well!

StarStarStarStarStar Great Visit —    (Patient since Wed Nov 21 00:00:00 MST 2018)

As always, I was treated as if I were the only patient your staff had! Love the personal feeling of my visit...make you feel "special".


Reply

Deborah, thank you for responding to our survey. We are always glad to hear that you were treated just as we would like to be treated when visiting our doctors offices. We are very excited for each of our patients and you are very special to each of us!

StarStarStarStarStar Excellent  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Definitely glad I am choosing them for my weight loss surgery


Reply

Thanks for responding to our survey, Jordan! We work hard to make sure that each of our patients are treated just as we would expect to be treated. We look forward to yiour weight loss success.

StarStarStarStarStar Great service —    (Patient since Sat Jan 01 00:00:00 MST 1)

This is the nicest doctors office I have ever been to.


Reply

Brandi, thanks for responding to our survey! We appreciate the feedback and look forward to making this journey as smooth and exciting as possible for you.

StarStarStarStarStar Every thing was great no change needed —    (Patient since Thu Nov 16 00:00:00 MST 2017)

Every thing was great no change needed


Reply

Thanks for responding to our survey, Lois! We appreciate your feedback. We look forward to your weight loss success toward better health.

StarStarStarStarStar The staff on the "bus" is so very nice and helpful —    (Patient since Thu Aug 23 00:00:00 MDT 2012)

The staff on the "bus" is so very nice and helpful. They answer all my questions and give me tips on how to adjust to the my lapband.


Reply

Awesome! Our lapband wagon staff ROCK! It is great to know that they are so helpful and knowledgable about their field of expertise. They are very compassionate and are always in search of ideas to assist each patient. We will be sure to send this to them. Thanks for your response!

StarStarStarStarStar Everybody was great! I left feeling empowered about my fresh start. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everybody was great! I left feeling empowered about my fresh start. Barbara E Curry


Reply

Barbara, we are so glad to hear that you left our office feeling just as you should! We are so excited for each of our patients and look forward to assisting you along this weight loss journey to much better health!

StarStarStarNo StarNo Star Hot in the waiting room of the new building —    (Patient since Mon Jan 28 00:00:00 MST 2013)

Hot in the waiting room of the new building. Would like to see products displayed and a list of products and prices. Like a menu or concession stand board


Reply

Thanks for responding to our survey, Rebel. We do apologize that upon our moving into our new building in Decatur on Jan. 28th, we did have a thermostat out. It is now fixed and we hope that you will be comfortable upon your next visit. Also, there is a wall in the clinic with products that are available and our receptionist would be glad to provide you with a pricing sheet. You may also find this available on our website.

StarStarStarStarStar Everything is going as expected and I can"t think of any suggestions for improvement. —    (Patient since Wed Nov 21 00:00:00 MST 2012)

Everything is going as expected and I can"t think of any suggestions for improvement.


Reply

Thank you for responding to our survey, Thomas! We are excited to hear that all is going as planned. Please feel free to contact us as questions or concerns arise.

StarStarStarNo StarNo Star I feel that the follow up patient care is lacking —    (Patient since Wed Aug 01 00:00:00 MDT 2012)

I feel that the follow up patient care is lacking. I called to change my appointment to the Dallas office. When I called to confirm my appointment I was not on the schedule. Then I was told I was a telephone follow up and rescheduled to an office visit. I am three months post op and had not seen a Dr so I insisted on being an office visit. I feel that there is an enormous amount of confusion regarding follow up care.


Reply

Thank you for responding to our survey. We apologize for the confusion regarding scheduling. We are pleased to know that you did come in to the office for a follow-up with us and will work very hard to minimize mistakes, as we work hard to make certain that every patient's journey is as comfortable as possible. Your survey will help us to be mindful of mistakes that may have been overlooked. Thanks again for helping to make us better, as you all so greatly deserve.

StarStarStarNo StarNo Star just started using you guys.  —    (Patient since Fri Jul 01 00:00:00 MDT 2022)

just started using you guys.


Reply

Thanks for responding to our survey, Oralia! We are appreciative that you have chosen our practice to assist you in reaching your healthy weight, which will improve your quality of life. We look forward to celebrating your success with you!

StarStarStarStarStar Give ODT tabs of zofran when patients go home from hospital or suppositories of phenergan I... —    (Patient since Wed Apr 11 00:00:00 MDT 2018)

Give ODT tabs of zofran when patients go home from hospital or suppositories of phenergan I could not keep it down the tabs . I could not use the lortab. I took one dose at home and dry heaved something aweful. I am using Tylenol. Suppositories or solution now. I could feel the tablets go all the way down and it really freaked me out. Then after a couple of minutes up it came.


Reply

We are sorry to hear that you had trouble with the medicines after surgery and are glad to see that you called in and spoke with our RN. Please feel free to call us anytime, as our goal is to make this process as comfortable for you as possible, while providing the support needed along the way.

StarStarStarStarStar I like this office —    (Patient since Fri Feb 03 00:00:00 MST 2012)

I like this office. I just hope that all the people I have referred and had the surgery enjoy the staff as much as I have. Everyone is really friendly and welcoming.


Reply

Hi Jennifer! Thanks so much for the referrals. We will be sure to treat your friends and family with the best patient care and courtesy possible. We certainly appreciate you entrusting them to us.

StarStarStarStarNo Star maybe give a hard copy of the diet and exercise program — 

maybe give a hard copy of the diet and exercise program. I am still not able to open up the files online. I normally use PDF files.


Reply

Thanks for responding to our survey, Terry. We apologize that you have been unable to open the documents we have sent to you. I'm sure these were sent to you due to you having a phone visit with our exercise specialist, however feel free to call our office and we will be more than happy to get this in the mail to you. We look forward to your weight loss success!

StarStarStarNo StarNo Star I saw a brochure about the web meetings —    (Patient since Sat Jan 01 00:00:00 MST 1)

I saw a brochure about the web meetings. I did not know there were available and missed the first one of the year. There should be a reminder to go to the site for web updates.


Reply

Thanks for responding to our survey, Cynthia! Please do check our website often and even join us on Facebook and Twitter for exciting updates.

StarStarStarStarStar Nothing. Everyone was great.  — 

Nothing. Everyone was great.


Reply

Thanks for responding to our survey! We are pleased to know that you were satisfied with our service and we look forward to your weight loss success.

StarStarStarStarStar Great personnel —    (Patient since Mon Jan 21 00:00:00 MST 2013)

I was unable to receive my surgery because of ulcers which was very disappointing, but I already have receive a new surgery schedule and am looking forward to it.


Reply

Cynthia, we are sorry to hear that your surgery had to be delayed, but we are very glad to know that you are well on your way to a healthier weight and will be able to enjoy life even more!

StarStarStarStarStar Excellent —    (Patient since Mon Jan 09 00:00:00 MST 2012)

I always receive great service


Reply

Thanks for responding to our survey, Timmy! It really helps our staff to hear great things from pleased patients. We work really hard to make sure that you receive the care and compassion that you so greatly deserve.

StarStarStarStarStar Great support! —    (Patient since Fri Jan 19 00:00:00 MST 2018)

This month was not my best in terms of pounds lost and I was struggling with the sudden illness and death of my beloved sister. The staff showed great compassion providing me with emotional support as well as providing me with the support needed to get my weight loss going well again. Thank you!!


Reply

Paula, we are so sorry for your loss! We are glad to know that we could be of some support to you during this time and help you get back on track with your weight loss. Please always know that we are always here for you and we look forward to assisting you on your weight loss journey!

StarStarStarStarStar KELLY LARSEN —    (Patient since Wed Mar 04 00:00:00 MST 2020)

I WAS VERY IMPRESSED WITH THE DR AND THE STAFF. THEY ARE VERY FRIENDLY.


Reply

Thanks for taking the time to respond to our survey! We are glad to hear that you noticed that we value each and everyone of our patients. We look forward to your weight loss success!

StarStarNo StarNo StarNo Star Move the measuring and exercise training back to Fit and Wise or give John more training so has... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Move the measuring and exercise training back to Fit and Wise or give John more training so has more confidence in his job. The doctor needs to read the chart and understand what f/u the pt. is there for. Would appreciate more encouragement and what the goal should be.


Reply

Thanks for responding to our survey! We are excited to have been able to add John as a full-time exercise specialist to our program to better accomodate all patients. Yes, he is still in training and we are very confident that he will continue to progress in his area of expertise. However, Fit-N-Wise is always an open option for any of our patients who would like to find a personal trainer of their choice. We will be making the doctor aware of your concerns, as he certainly understands which follow-ups are necessary, but may or may not have been made correctly aware of which follow-up visit you were in for. We will be calling you shortly to find out how we can further assist you in encouragement and goals. Thanks for being our patient. We certainly look forward to your weight loss success.

StarStarStarNo StarNo Star Fill price is very high, travel long —    (Patient since Sat Jan 01 00:00:00 MST 1)

Fill price is very high, travel long


StarStarStarNo StarNo Star On the follow up visit I think thier should be more info on what you can start to expect  —    (Patient since Thu Nov 29 00:00:00 MST 2012)

On the follow up visit I think thier should be more info on what you can start to expect...the next three months tell yr next visit.also more info on what kind of work outs to do to help with platoing and keeping the weight off.


StarStarStarStarStar Great  —    (Patient since Mon Jan 21 00:00:00 MST 2013)

Friendley staff, very imformative, very welcoming


StarStarStarStarStar Everyone was very friendly, and the doctor seemed very confident. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was very friendly, and the doctor seemed very confident.


StarStarStarStarStar I love My Bariatric Solutions —    (Patient since Mon Jan 14 00:00:00 MST 2013)

After dealing with being over weight for almost 19 years I have finally found a great team of people to help me truely meet my weight loss goals. For the last year I have been trying to make this life changing decision and after researching and speaking with the staff I feel very positive about the choice that I have made to go forward and have the gastric sleeve procedure. After loosing my dad this past December to heart disease, cancer and diabetes and knowing my a family history of these diseases it quickly became an easy decision to make. I am a proud mother of two and I have a loving husband that is very supportive of my decision and are ready to have a happier healthier mother and wife. I am very excited about this journey that I am about to venture into and I know that with Dr. Stowers and the great and wonderful team at My Bariatric Solutions to help me through each and every step of this process I will soon become a healthier and happier person for the rest of my life.


StarStarStarStarStar survey —    (Patient since Mon Jan 14 00:00:00 MST 2013)

very pleasurable experience.


StarStarStarStarStar Great support team! I know I can depend on them every time I call.  —    (Patient since Thu Aug 09 00:00:00 MDT 2012)

Great support team! I know I can depend on them every time I call.


StarStarStarStarStar care —    (Patient since Mon Aug 13 00:00:00 MDT 2012)

i couldnt be happier with my care and the results that i am seeing


StarStarStarStarStar My 1st visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

It was an experience for me to hear about everything bariatric does so clear from a professional. I'm glad to be doing the sleeve since it was explained to me so clear.


StarStarStarStarStar Every thing was great. I would not change anything! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Every thing was great. I would not change anything!


Reply

Thanks Olivia! What a huge compliment. We certainly appreciate that coming from our patients. We love what we do and work hard to treat each of you just as we would want to be treated.

StarStarStarStarStar Experience —    (Patient since Thu Jan 10 00:00:00 MST 2013)

Everyone was very friendly and knowledgable


Reply

Thanks for responding to our survey, Jamie. We are pleased to assist you along this awesome journey!

StarStarStarStarStar Great job —    (Patient since Wed Sep 12 00:00:00 MDT 2012)

I enjoyed my visit and I would recommend y'all to others.


Reply

Thanks Crystal! We are appreciative that you chose us!

StarStarStarStarStar Follow up visit —    (Patient since Mon Oct 08 00:00:00 MDT 2012)

My visit was great...got my questions answered.


Reply

We are glad to hear that, Kathy. Thanks so much for being our patient!

StarStarStarStarStar The team has always been friendly, accomodating, and professional. —    (Patient since Wed Dec 04 00:00:00 MST 2019)

The team has always been friendly, accomodating, and professional.


StarStarStarStarStar Pre-Op Consult —    (Patient since Thu Jan 03 00:00:00 MST 2013)

Initial introduction phone call with questions answered and what next steps are;


Reply

We appreciate you taking the time to complete our survey. We hope that you were pleased with your initial visit with us. Feel free to call us anytime. We are here for you!

StarStarStarStarStar my first visit —    (Patient since Thu Jan 03 00:00:00 MST 2013)

Everyone was so friendly and courteous


Reply

Vivian, we are always pleased to hear that we have met your expectations in patient care. We enjoy assisting our patients in reaching their weight loss goals and becoming healthy. We look forward to seeing you again soon. Feel free to give us a call, anytime.

StarStarStarStarStar Made me feel at ease —    (Patient since Wed Jan 02 00:00:00 MST 2013)

I would definetly recomend.


Reply

Thanks Latonya! We strive to make sure that every patient is treated just the way we would want to be treated. We hope that you would refer your family and friends to us, as we will take good care of them as well.

StarStarStarStarStar Friendly —    (Patient since Mon Feb 20 00:00:00 MST 2012)

Everyone is friendly and very helpful.


Reply

Thank you for responding to our survey, Dana. We are pleased to know that your visit with us was a success and look forward to assisting you in reaching your weight loss goals. Please always feel free to contact our office anytime.

StarStarStarStarStar Mye experience —    (Patient since Tue Feb 26 00:00:00 MST 2019)

My experience so far has been by phone only. Very excited to meet the dr and staff in person.


Reply

We look forward to it also, Destry! Please keep us informed of how we may be of further assistance to you until then. Happy New Year!

StarStarStarStarNo Star the visit was very good but it took forever to get surgery set up then they called last min said... —    (Patient since Wed Nov 14 00:00:00 MST 2012)

the visit was very good but it took forever to get surgery set up then they called last min said surgery was in week an come for pre op next day they would call at 8 an let us know what time we called at 9 an they called us back at 9:30 telling and we had a 3 hr drive


Reply

Thanks for responding to our survey, Brynne. We are sorry that it took longer than normal in getting you and your sister scheduled. We have worked very hard with the both of you since November on getting a surgery date that fit both of your schedules around school. We are pleased that although it may have seemed last minute, we were able to get both of you in and take good care of you. Thanks for choosing us for your weight loss surgery needs! We appreciate having you as a patient and look forward to your weight loss success!

StarStarStarStarStar Everything thing is Great! —    (Patient since Thu Aug 23 00:00:00 MDT 2012)

Everything thing is Great!


Reply

Thanks Jere! We are glad to hear that we met your expectations with great customer service which you definitely deserve!

StarStarStarStarStar Excellent —    (Patient since Thu Aug 23 00:00:00 MDT 2012)

The team works great together and I always feel very comfortable discussing anything with them regarding my procedure.


Reply

Thanks for responding to our survey, Jere! We are pleased to know that the hard work is paying off! Our number one priority is patient care, every aspect of it, which certainly includes customer satisfaction through excellent customer service.

StarStarStarStarStar Five Star Service —    (Patient since Thu Aug 09 00:00:00 MDT 2018)

I am so happy that I chose Dr. Stowers for my weight loss surgery. Everyone that I have had contact with have been so very nice to me. They make me feel welcome and that I matter to them. They really take the time to help in any way that they can. I look forward to having my surgery in the near future.


Reply

Charlotte, thanks so much for the kind words. It really means a lot to hear such positive things about all of the hard work and dedication that we put into providing excellence in every aspect of patient care. Thank you for choosing our practice!

StarStarStarStarStar My experience at Bariatrics Solutiions —    (Patient since Thu Aug 09 00:00:00 MDT 2018)

I am so happy that I had decided to make the drive to see Dr. Stowers for my weight loss surgery. I love all of the people that I have come in contact with and feel that we will be seeing each other for years to come. Dr. Stowers and his staff are the best in my books.


StarStarStarStarStar Great Staff —    (Patient since Mon Mar 05 00:00:00 MST 2012)

I love the staff there, they make you fill so comfortable and they listen and try and help me with all my conserns


Reply

Thank you Florence for your response! We certainly work hard to make sure we are able to assist our patients in every way possible. We appreciate each of you and hope to always improve our service to you.

StarStarStarStarStar The team on the lap band bus has a always made me feel welcome and comfortable. —    (Patient since Wed Jan 15 00:00:00 MST 2020)

The team on the lap band bus has a always made me feel welcome and comfortable.


Reply

Thanks for your feedback, Stephanie! We really appreciate our Lap Band mobile team. You're right, they are very kind and welcoming, even after long hours of travel. We will make sure they are aware that they are appreciated by our patients.

StarStarStarStarStar Everything was excellent, wouldn't change a thing. —    (Patient since Wed Nov 14 00:00:00 MST 2012)

Everything was excellent, wouldn't change a thing.


Reply

Hi Mario! We are certainly glad to hear that you appreciate the level of customer service that we work so hard to always provide. We look forward to your weight loss success with our practice. Please feel free to call us anytime!

StarStarStarStarStar Everyone is so friendly and caring. Thank you! —    (Patient since Wed Nov 14 00:00:00 MST 2012)

Everyone is so friendly and caring. Thank you!


Reply

Thanks Elaina! We do care greatly about each and every one of our patients here at My Bariatric Solutions. We look forward to celebrating your success with you along the way!

StarStarStarStarStar Great Service —    (Patient since Tue May 26 00:00:00 MDT 2020)

Friendly and great service.


Reply

Thanks Jeremy! We are glad to know that met your expectations and provided you with the service that you so greatly deserve!

StarStarStarStarStar New Patient —    (Patient since Mon Apr 22 00:00:00 MDT 2013)

The staff was very knowledgeable & helpful. I came in apprehensive about choosing Bariatric Surgery as an option, but left feeling confident in my decision.


Reply

Thanks for responding to our survey, Barbara! We are very glad to know that you are satisfied with the service we provided to you at your appointment and that you are now confident in your decision. We look forward to your success!

StarStarStarStarStar I love this place and all the people. Just amazing. —    (Patient since Mon Dec 10 00:00:00 MST 2012)

I love this place and all the people. Just amazing.


StarStarStarStarStar Patients should be told that they will not see their surgeon after the first follow up —    (Patient since Thu Aug 04 00:00:00 MDT 2011)

Patients should be told that they will not see their surgeon after the first follow up. I was not told this fact and was surpriseed to find out. I prefer to see the physician who did my surgery.


Reply

Hi Debby! Thanks for the feedback! In order for our surgeon to meet everyone's surgery needs, we do provide a great aftercare program which consists of our specialist in bariatrics who oversees our patients to make sure that you are successful in reaching your weight loss goals and are healthy in doing so. This also leaves our surgeon available to get others well on their way to better health as well. Thanks again, and we look forward to seeing you soon!

StarStarStarStarStar Everything is great. Would not change a thing. —    (Patient since Mon Aug 27 00:00:00 MDT 2012)

Everything is great. Would not change a thing.


StarStarStarStarNo Star I would like to see some excitment when we come in for Visits —    (Patient since Thu Aug 09 00:00:00 MDT 2012)

I would like to see some excitment when we come in for Visits. Weither they are for follow ups before or after surgery. Most of us have to drive awhile so that makes a long day. I have been overweight all my life and am excited about this new life that was giving to me. So if I have lost 5 pounds I want the bells and whistles to go off. You know what I mean? It doesn't matter to me if you change your services or not but I am changing on how I feel and am not going to let anybody bring me down. Thanks so much Dr Stowers on giving me my new life.


Reply

Hi Debbie! We are so excited about you choosing our practice for your weight loss surgery needs, as we know you could have gone anywhere else.We are so sorry that you were left feeling this way. We would never want any of our patients to feel as though we didn't care, because we do! It matters to us that our services are always excellent, therefore we will work very hard to make sure that each patient knows just how excited we are about your success.

StarStarStarStarStar James T. Von Ruedgisch —    (Patient since Mon Sep 10 00:00:00 MDT 2012)

All was great with the visit and the staff were exceptional.


Reply

Thank you, James! What an awesome compliment. We appreciate you and your patience in dealing with us as well.

StarStarStarStarNo Star The first follow up needs to be more detailed.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

The first follow up needs to be more detailed.


Reply

Thank you for responding to our survey! Your first follow-up is a surgical follow-up where the doctor needs to check your incisions and answer any questions that you may have. The remainder of your follow-ups are handled through our aftercare program by our specialist in bariatrics who is very thorough concerning diet, labs, your overall health and weight loss success! Happy Holidays to you and your family from ours.

StarStarStarStarStar I've always been impressed with the friendliness of the staff.  —    (Patient since Mon Oct 25 00:00:00 MDT 2021)

I've always been impressed with the friendliness of the staff.


Reply

Thanks Patricia! We are glad to know that we've met your expectations. It is such a pleasure working with each of our patients! Happy Holidays to you and your family from our family here at My Bariatric Solutions.

StarStarStarStarNo Star So far I am very pleased with my Services, I have oly had ond adjustment o  —    (Patient since Sat Jan 01 00:00:00 MST 1)

So far I am very pleased with my Services, I have had only one adjustment to date, so it is too early to tell..


StarStarNo StarNo StarNo Star PreOp —    (Patient since Sat Jan 01 00:00:00 MST 1)

All staff knowledgeable on reason for procedure and fully prepared to assist in any and all ways possible,


StarStarStarStarStar Everything was great. got there 30 min early and they were able tho get me in and out quickly —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything was great. got there 30 min early and they were able tho get me in and out quickly. very pleased with the crew.


Reply

Thanks for responding to our survey Kristie! We are very pleased to hear that we were able to get you in and out quickly. We will continue to work hard to satisfy our patients while providing the best care possible. Each of you matter to us!

StarStarStarStarStar I would like to see the protien shakes included in the surgery price. —    (Patient since Thu Nov 29 00:00:00 MST 2012)

I would like to see the protien shakes included in the surgery price.


Reply

Thanks Denver! That is a great idea, however in order to keep our surgery price one of the lowest around, we like leaving supplement options open to each patients preference. This is something we will definitely be looking into! Thanks again for the suggestion.

StarStarStarStarNo Star Pre Op —    (Patient since Mon Nov 05 00:00:00 MST 2012)

Everything was done to my expectations


Reply

Thanks for responding to our survey, Thomas! We are always happy to hear that we have met our patients expectations, and will continue to strive to go beyond your expectations in the future.

StarStarStarStarStar Dr Stower's office —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone is very friendly and eager to help


Reply

Thanks for responding to our survey Debbie! We love being able to help our patients and keep you well informed as we believe this is key to your success! Thanks again and we look forward to seeing you soon!

StarStarStarStarStar happy customer  —    (Patient since Thu May 10 00:00:00 MDT 2012)

Great staff very satisfied with dr stowers


Reply

Thanks for taking the time to respond to our survey! We are always glad to hear that you had the experience that we strive to provide for each and every patient. We look forward to seeing you again soon!

StarStarStarStarStar Great doctor and staff!!! —    (Patient since Fri May 11 00:00:00 MDT 2012)

Would recommend to anyone!!


Reply

Thanks Samantha! What a compliment! It is always nice to know that most of our patients are referrals! We will continue to strive for excellence and ensure that you are well taken care of and satisfied! Thanks again!

StarStarStarStarStar More in depth on how you will feel after surgery if possible. What feeling filled is like.  —    (Patient since Thu Dec 15 00:00:00 MST 2011)

More in depth on how you will feel after surgery if possible. What feeling filled is like.


Reply

Hi Cynthia! Thanks for taking the time to respond to our survey! Have you had the opportunity to speak to someone concerning the feeling of fullness? If not, please call our office as soon as possible and we would be more than happy to speak with you concerning such!

StarStarStarStarStar I felt like i was really cared for —    (Patient since Thu May 24 00:00:00 MDT 2012)

I felt like i was really cared for. And in this industry it seems that I could just be a number to a doctor. I felt that way at another Dr. (Cribbins)but I absolutely trust Dr. Stowers and Dr. Wright and they made things as easy and understandable as they could. A PLUS Gentlemen!


Reply

This is great to hear, Theresa! Every patient is very important to us and we count each one as an honor to have each of you as a part of our practice! Thanks again!

StarStarStarStarStar Wonderful service and staff. Very professional. —    (Patient since Mon Jun 04 00:00:00 MDT 2012)

Wonderful service and staff. Very professional.


Reply

Thanks for responding to our survey, Jo! We strive to provide excellent customer service and are certainly glad you were treated with such! We look forward to seeing you again soon!

StarStarStarStarStar At this time I have nothing to add —    (Patient since Thu Jun 14 00:00:00 MDT 2012)

At this time I have nothing to add


StarStarStarStarStar Brad R. —    (Patient since Mon Nov 08 00:00:00 MST 2021)

The best team of nurses and Doctors in the bussiness today!


StarStarStarStarNo Star new patient consult —    (Patient since Thu Jul 05 00:00:00 MDT 2012)

All the staff were very friendly and helpful! I did my consult over the phone because i live so far away. I am very thankful for this option. Other than them having some phone issues, I am very excited and feel prepared for my upcoming surgery.


Reply

Thanks for your response Melissa! We do apologize about the phone issues and any inconveniences involved and are working diligently to have that problem resolved quickly! Thanks for choosing My Bariatric Solutions!

StarStarStarStarStar Coming from a small town, the staff was always helpful in getting me where I needed to be and... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Coming from a small town, the staff was always helpful in getting me where I needed to be and patiently waiting on me to arrive. Staff was courteous and cheerful and made me feel comfortable and at ease. A most pleasant experience! This group is the tops!


Reply

Thanks for responding to our survey Larry! We are pleased to hear that you had a good experience at our office. We strive to make sure and treat each patient with excellent customer service!

StarStarStarNo StarNo Star  —    (Patient since Wed Mar 21 00:00:00 MDT 2018)

Dr. Stowers is top-notch. Not too fond of Kyle Rose. He comes across as pompous and self-important. The nurse and the receptionist were friendly and helpful however. Overall a good visit. I recommended a patient who has apparently connected with the clinic: Debbie Rodriguez from Abilene.


Reply

Thanks for your response Brian! Our dietician, Kyle will be a very intricate part of your success with weight loss as he is very excited to see patients succeed, as are we all! Thanks for referring Debbie to our practice! We will take excellent care of her!

StarStarStarStarStar Excellent —    (Patient since Mon Apr 02 00:00:00 MDT 2012)

I had a great experience with the office and doctors.


Reply

Thanks for your response Patricia! We work very hard to provide great customer service and are always interested in knowing how your visit went. We look forward to seeing you again soon. Please feel free to give us a call anytime!

StarStarStarStarStar Everything was excellent. I was very confident when I left the office. —    (Patient since Thu May 03 00:00:00 MDT 2012)

Everything was excellent. I was very confident when I left the office.


Reply

Thanks for your response, Janet! We are always glad to hear that you had a pleasant experience with our practice as we value each and every person who calls in or comes through our doors. Know that we are always here for your every need! Feel free to give us a call anytime!

StarStarStarNo StarNo Star Overall Service —    (Patient since Mon Mar 05 00:00:00 MST 2012)

I would like to see more interaction with Kyle. He would take more of a role that the patient since we really wouldn't be here if we did not need more of his help after the procedure would be great


Reply

Hi Leisha! Thank you for your feedback. I will have Kyle and/or Amy followup with you. Amy is also a dietitian on staff here. Thank you again for your feedback. Have a great weekend!

StarStarStarStarStar Impressed —    (Patient since Thu May 17 00:00:00 MDT 2012)

I was so pleased to see a friendly and caring, HUMAN doctor and staff...Dr. Stowers was wonderful and helpful in describing the proper procedure for me.I havent even had the surgery yet, but I know already that I picked the right place for me to be!


Reply

Wow Sherry! Thanks so much for your kind words! It is a pleasure working with Dr. Stowers knowing that he is a genuine, caring doctor. We are glad you picked us and you're right! You are in the right place! We look forward to your success at reaching your ideal weight!

StarStarStarStarStar You guys are awesome! I couldn't be more happy with choosing Dr —    (Patient since Thu Dec 08 00:00:00 MST 2011)

You guys are awesome! I couldn't be more happy with choosing Dr. Stowers and his amazing team! I am already being weaned off of all bp meds and I am only 1 week post op! I never dreamed MY blood pressure could possibly drop too low!


Reply

Congrats Lisa! That's what we like to hear! Success stories from our patients is what we are all about! We look forward to hearing more good news concerning your health, soon!

StarNo StarNo StarNo StarNo Star I called on 5-8 because my band was not filled enough at my visit —    (Patient since Mon Aug 09 00:00:00 MDT 2010)

I called on 5-8 because my band was not filled enough at my visit. I spoke with Jennifer who told me that it would be another $150 charge if I wanted to make an adjustment prior to my next scheduled appt. She stated that she would have Leisha call me to discuss what my concerns were. However, I received a call from Jennifer, not Leisha, stating nothing more than that it would cost me to have another fill. It seems to me that the staff completely disregards you as a patient if it us over a year since you had your surgery. I had 2 people that I was in the process of helping get their lapbands, but will now tell them to go elsewhere. I will NOT make anymore appts with Bariatric Solutions, as I have found an office much closer to my home that can do a fill for $50. I'm just sorry that I already wasted $150 and had NO results and no support.


Reply

We appreciate your feedback and apologized for the miscommunication on the adjustment process. Our mobile unit team is a very experienced group and does an excellent job making sure patients are not overfilled, which can lead to problems for the patient. We use the florescope for this reason, with each fill, to ensure that there is an adequate opening to allow for passage of food. We wish you the best of health and success reaching and sustaning your weight loss goal. The nurse has attempted to contact you several times, please don't hesitate to call with any further questions.

StarStarStarStarStar I look forward to having the bus in North Fort Worth area. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I look forward to having the bus in North Fort Worth area.


Reply

Thank you for your response. We are still in the process of determining where is the best place to park the Lab Band Mobile unit for our patiets in North Fort Worth area. If you have any suggestion of places that would work we would appreciate your input.

StarStarStarStarStar Pre-op visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

Met with Dr. Stowers concerning a general surgery procedure.


Reply

Thanks for responding to our survey, Chad. We hope that all of your questions were answered and that you are well on your way to feeling better!

StarStarStarStarStar everfything was excellent could not ask for a better experience —    (Patient since Tue Apr 03 00:00:00 MDT 2018)

everfything was excellent could not ask for a better experience


Reply

Sandi, thanks for responding to our survey! It is our pleasure and a daily goal of ours to provide an excellent experience for each of our patients! We look forward to serving you further!

StarStarStarStarStar My only complaint is a logistics issue —    (Patient since Sat Jan 01 00:00:00 MST 1)

My only complaint is a logistics issue. There is very limited parking where the lap band bus is located and I have had to use handicapped parking which makes me uncomfortable because I know it is illegal. Staff is wonderful and very supportive.


Reply

We appreciate your input and we will research the parking availability to see if there is an opportunity for improvement. We certainly do not want you to park illegally. Thank you for the positive feeback for the staff on the mobile unit, we will be sure to let them know. ***We have just been approved to build-out the parking area at the Decatur Mobile Unit site!

StarStarStarStarStar patient —    (Patient since Wed May 02 00:00:00 MDT 2012)

The staff and MD were very pleasant and explained the procedure and faniance very all.


StarStarStarStarStar Awesome Doctor —    (Patient since Wed Feb 08 00:00:00 MST 2012)

Lots of love to Dr Stowers n team


Reply

Thanks Deaundra! We really appreciate you taking the time to complete our survey! Comments like yours cause us to strive to reach even greater successes, provide even better customer service, and it makes us even more eager to be a part of your weight loss success! Thanks for the "love!"

StarStarStarStarStar even though i had to wait the wait was worth it i was very pleased with all of the services... —    (Patient since Sat Jan 01 00:00:00 MST 1)

even though i had to wait the wait was worth it i was very pleased with all of the services :including the hospital{wise regional hospital} anesthesiology , and dr. stowers


Reply

Hi Beth! Thanks so much for responding to our survey! We do apologize for the wait as we do work very hard to keep as close to schedule as possible. However, as i'm sure you know, our surgeon spends as much time as needed with each patient to ensure that they are receiving the best quality care available. On the other hand, we are very glad to hear that your experience with us was a good one! We are rooting for you along your weight loss journey and do look forward to your weight loss success!

StarStarStarStarStar Ecstatic Patient! —    (Patient since Mon Jun 01 00:00:00 MDT 2009)

I would not change anything


StarStarStarStarStar Lecia, Colleen and Chris are always so friendly and helpful! They always take the time explain... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Lecia, Colleen and Chris are always so friendly and helpful! They always take the time explain things or answer questions, and I never feel as if I'm a bother or being rushed. The tips they provide regarding long-term success are appreciated. At my last visit, Misty performed my fill. She was very professional!


Reply

Lakeesha, Thank you for filling out our patient survey. I'll be sure to let the Lap Band bus "Team" know that they are appreciated and doing a great job! We value your opinion of the medical care we provide and look forward to continuing to meet and exceed your expectations.

StarStarStarNo StarNo Star I woulve prefer someone to sit down with me and explain to me options of what i could eat and how... —    (Patient since Wed Feb 15 00:00:00 MST 2012)

I woulve prefer someone to sit down with me and explain to me options of what i could eat and how to gradually start eating food. Instead i have to read a book. Personally i do better when i sit down and listen intead of reading.


Reply

Hi Enid! Thank you for sharing your feedback. I couldn't agree with you more. I would much rather sit and talk with someone as well. If you live out of the area and are not able to come in to visit with one of our dietitians they are also available via phone, skype, and/or email if you have any questions. We want you to know that we are here for you every step of the way.

StarStarStarStarNo Star just more of a connection to support group, maybe a greater effort to link the outlying patients... —    (Patient since Sat Jan 01 00:00:00 MST 1)

just more of a connection to support group, maybe a greater effort to link the outlying patients with each other and nutritional and support advise


Reply

Hi Klint! Thank you for your suggestion. We will be working on creating a blog on our website for patients to chat with one another. Thank you again for your suggestion! Please feel free to share any more that you have.

StarStarStarStarNo Star patient —    (Patient since Mon Jan 21 00:00:00 MST 2013)

I am currently waiting to see my cardiaologist before taking the next step.


Reply

Hi Cynthia! Thanks for taking the time to complete our survey! Please let us know when you complete your visit with your cardiologist. We look forward to hear back from you and are excited about your journey to come.

StarStarStarStarStar a price chart for the supplement items —    (Patient since Mon Apr 09 00:00:00 MDT 2012)

a price chart for the supplement items


Reply

Thank you for your feedback! We have a link on our website: www.mybariatricsolutions.com for the Bariatric Advantage products. The prices are listed under each product. You can also pick up a price list at our office or we would be happy to mail a price list upon request.

StarStarStarStarStar Since there is a mobile unit...I would like for it to come closer to Denton too! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Since there is a mobile unit...I would like for it to come closer to Denton too!


StarStarStarStarNo Star some of use large people cant get insurance very easy, asked 3 times if had insurance, the tone of... —    (Patient since Thu Apr 12 00:00:00 MDT 2012)

some of use large people cant get insurance very easy, asked 3 times if had insurance, the tone of those seemed a bit put out about this. wouldn't came if didnt have away to pay


Reply

Joe, thanks for the feedback! We appreciate you taking the time to fill out our patient survey. Most people actually believe that insurance will not cover weight loss surgery, however a recent study stated that 75% of individuals have weight loss surgery benefits. Here at My Bariatric Solutions we strive to get you the best deal possible and if we can utilize your insurance to help lower the cost in any way we try to do that. We have found that several people that come in to pay cash have been able to utilize their insurance to cover extra cost associated with any pretesting. Thanks again for your feedback and if you have any more suggestions or comments please feel free to let us know.

StarStarStarStarStar Advise from Dr Stowers —    (Patient since Sat Jan 01 00:00:00 MST 1)

Was very pleased that my condition is not as extensive as I had antisipated. Thanks Dr Stowers for explaning it to me so well.


StarStarStarStarStar The service was very commendable —    (Patient since Sat Jan 01 00:00:00 MST 1)

The service was very commendable. The only thing I would critique is the automatic notification of appointments.


Reply

Thank you for your feedback. We strive to provide "commendable" service. The automatic notification service is optional and I am happy to block the text, emails or phone messages for you.

StarStarStarNo StarNo Star hand out information after surgery. like hair lost and maintain hair. —    (Patient since Mon Dec 12 00:00:00 MST 2011)

hand out information after surgery. like hair lost and maintain hair.


Reply

Hi Michael! Thanks for responding to our survey! Our patient handbook that we give to each patient prior to weight loss surgery is also available on our website at mybariatricsolutions.com You will find information regarding hair loss on p.26 of the handbook. Also, notice that protein, vitamins and water intake are also very important for such. Hope this information helps. And thanks again for responding to our survey!

StarStarStarStarStar Awesome! —    (Patient since Mon May 16 00:00:00 MDT 2011)

Everyone is so friendly and I always enjoy my visits


StarStarStarStarStar Great Doctor wonderful Staff —    (Patient since Tue Dec 03 00:00:00 MST 2019)

The staff at bariatric solutions is awesome. Very supportive, patient and informative. Dr. Stowers has been great and I have gotten along wonderfully with my lap band surgery thus far.


Reply

Hi Kim! We appreciate your response to our survey! We work hard to treat our patients as important as you really are! We are glad to hear that you have found Dr. Stowers to be as awesome as we believe he is. If you ever have any suggestions for us on ways to improve even further, please feel free to share those with us as well! Thanks again for responding to our survey!

StarStarStarStarStar a better understanding on how and when to start supplements , theres so information to take in at... —    (Patient since Sat Jan 01 00:00:00 MST 1)

a better understanding on how and when to start supplements , theres so information to take in at once that its all a little over overwhelming and some what confusing


StarStarStarStarNo Star Clothes trading closet would be nice —    (Patient since Mon May 23 00:00:00 MDT 2011)

Clothes trading closet would be nice. I have many nice clothes in many sizes, but am now constantly looking for others that I can wear in my interim weights!


Reply

Hi Christina!! That is an awesome idea!!! Thank you so much for sharing. I will share with the other team members to see if we have any space to house the clothing in our other clinic locations. What do you think about having a clothing exchange store online? Just a thought. Thank you again for sharing!

StarNo StarNo StarNo StarNo Star not happy —    (Patient since Sat Jan 01 00:00:00 MST 1)

was not seen in your clinic, was called 45 minutes prior to my appt to tell me I was not a candidate.


Reply

Thank you Katherine for your feedback! We sincerely apologize that we were not able to call you sooner to let you know that you were not a candidate for our program. We do our best to reach everyone in a timely manner before their consult to let them know if they do not qualify so that they do not have to spend the gas money and time just to be told they do not qualify. We will be looking in to why you were not called 24 hours prior to your consultation so that this does not happen to anyone else. Thank you again for your feedback. We wish you the absolute best.

StarStarStarStarStar Don't change a thing! You guys are terrific and I cannot say too many GREAT things about Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

Don't change a thing! You guys are terrific and I cannot say too many GREAT things about Dr. Stowers and his staff! FIVE STARS!!!! TWO THUMBS UP!


StarStarStarStarStar Maybe the mobile bus could come to Mineral Wells occasionally. —    (Patient since Thu Oct 14 00:00:00 MDT 2010)

Maybe the mobile bus could come to Mineral Wells occasionally.


Reply

Hi Tina! Thank you for your suggestion. In the near future we will be looking at changing up the schedule of the Lapband Wagon. I appreciate you taking the time to fill out our survey.

StarStarStarStarStar Excellent —    (Patient since Mon Mar 26 00:00:00 MDT 2012)

The service from the time I arrived till I left was excellent.


StarStarStarStarStar VERY PROFESSIONAL — 

FELT COMFORTABLE WITH OUR DECISION AND ALL QUESTIONS ANSWERED


StarStarStarNo StarNo Star I would like to have more of a support group for people liveing out of area, even more people that... —    (Patient since Thu Aug 18 00:00:00 MDT 2011)

I would like to have more of a support group for people liveing out of area, even more people that would want to help others [ support group ] in our cities. More and new ideas! Recipies!Grocery store shopping!More literature sent for us- with little or no high speed internet! I feel lost sometimes.


StarStarStarStarNo Star I had difficulty getting the finicial dep to return my calls and my downpayment was not added... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had difficulty getting the finicial dep to return my calls and my downpayment was not added correctly to my balance so therefor my payments are much higher than i wanted.I am also still getting bills and calls from the hospital even though i paid with care credit. all of my visits to the fill bus are awsome!


StarStarStarStarStar I have been totally happy with my experience and have recommended this office to several... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have been totally happy with my experience and have recommended this office to several individuals.I trust Dr.Stowers and his staff completely


Reply

Thank you Nellie for your feedback. We are so happy to hear that you have had such a pleasant experience. We want to continue to provide nothing but the best customer service possible. We strive for a 5! Nothing speaks more loudly than trusting us with your family and/or friends. Thank you!!! Let us know if there is anything we can do for you!

StarStarStarStarStar Lapband follow up visit —    (Patient since Mon Oct 01 00:00:00 MDT 2018)

Staff is very friendly and always has helpful suggestions for things to do before the next visit / adjustment.


Reply

Hi Cheryl! Thank you for taking the time to fill out our survey! We appreciate your feedback. Let us know if you ever have any suggestions, comments, or concerns. We look forward to seeing you soon!

StarStarStarStarStar Put the "money for referels" back into affect! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Put the "money for referels" back into affect!


Reply

Thank you Debra for your feedback! We are always looking for creative ways to get the word out about weight loss surgery and the benefits it has in one's life. We still offer a $25 gift card to any patient that refers a family member or a friend who go to surgery. Please let us know if you have referred anyone recently so we can get your gift card in the mail today. Thank you again for your feedback!

StarStarStarStarStar great —    (Patient since Sat Jan 01 00:00:00 MST 1)

its been a great experience so far. would definitely recommend.


Reply

Thank you Zela for filling out our survey! We are so glad to hear that you have had a great experience thus far. We strive for a 5 every visit every phone call all day every day. Please feel free to share any comments with us negative or positive. We are always just a phone call or an email away. Hope you have a great rest of the week!!

StarStarStarStarStar No concerns or criticisms. —    (Patient since Sat Jan 01 00:00:00 MST 1)

No concerns or criticisms.


Reply

Hi Henrietta! Thank you for taking the time to fill out our survey! Please let us know if we you have any suggestions or comments in near future. We are always looking for ways to make things better. Our number priority is patient satisfaction! Thank you again! We hope to see you soon!

StarStarStarStarStar I would just like to say that the Dallas team is amazing! From the very first time I stepped foot... —    (Patient since Tue Oct 11 00:00:00 MDT 2011)

I would just like to say that the Dallas team is amazing! From the very first time I stepped foot in the office I have been treated like a queen! The staff is amazing, they go above and beyond to make you feel comfortable. I truly look forward to my visits each month, just so I can say HI to everyone! Y'all are doing an amazing job, and changing lives in the process! I can't thank ya'll enough for the care you have given me! Sincerely, Katie Selby


Reply

Hi Mary!!! Thank you for your feedback! We want everyone to feel like as a patient they are not just a number they are part of the My Bariatric Solutions family! Everyone in the Dallas office sends you a big hello! We look forward to seeing you on your next visit. If you can think of anything in the near future that you would like to share please feel free to let us know.

StarStarStarStarStar Recent visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very friendly and responsive.


Reply

Thank you Melanie for your feedback! We strive for a 5 every visit every day! If you can think of anything in the near future that you would like to suggest or provide feedback on please let us know. Hope to see you soon!

StarStarStarStarStar there is nothing that i can think of right now other than trying to get the bus to come to Denton... —    (Patient since Mon Mar 05 00:00:00 MST 2012)

there is nothing that i can think of right now other than trying to get the bus to come to Denton where it would be a little closer to patients in this area.


Reply

Hi Florence! Thank you so much for your feedback. We are looking at expanding our territory in the near future. We have been collecting everyone's feedback to see what areas are the biggest demand. If you know of any of your friends or family that would benefit from the lapband wagon going to Denton please have them send us their feedback so that we may have that when we are making a decision. Thank you again for you feedback!

StarStarStarStarStar Its always great! The people in Decatur always make me feel welcomed and very helpful! I am so... —    (Patient since Thu Sep 28 00:00:00 MDT 2023)

Its always great! The people in Decatur always make me feel welcomed and very helpful! I am so happy how successful my baractrics procedure has been and couldn't of done it without them! Thanks again!


Reply

Hi Lauren! Thank you for your comment. We are so happy to hear your success. If you ever have any suggestions or comments in the future please let us know as we are strive for 100% customer satisfaction!! We would love to see some after pictures if you wouldn't mind sharing. Hope to see you soon.

StarStarNo StarNo StarNo Star At my 3 month follow up-comment was I had not lost as much as he had hoped —    (Patient since Sat Jan 01 00:00:00 MST 1)

At my 3 month follow up-comment was I had not lost as much as he had hoped. Comment at 6 month appt was I could have done better. Seventy-five pounds in six months, I think, is pretty good. I am discouraged by these comments and if it was to incourage me to do better, it did not. I think I am doing great with all of my circumstances. I look forward to my nine month check-up, as initially, Dr. Stowers said I should lose 100 Lbs. the first year. I think I will surpass that and look forward to him saying I did a good job!!!!!!


StarStarStarStarNo Star Once again, I really would like to see my Dr on my fill visits as well —    (Patient since Sat Jan 01 00:00:00 MST 1)

Once again, I really would like to see my Dr on my fill visits as well. I think that is important! I like that there are email and text message reminders. We are in that era.


Reply

Hi DeAndrea! Thank you for your feedback! Currently your surgeon is at another location as our Lapband Wagon. The scheduling of our Lapband Wagon was based on popular demand. In the near future we will be looking at tweaking the schedule. However, our Medical Bariatrician is always available to see you when you have your adjustments. Thank you again for your feedback.

StarStarStarStarNo Star the bus in the FT. worth or Arlington area, have not seen the dr, since my surgery —    (Patient since Tue May 01 00:00:00 MDT 2018)

the bus in the FT. worth or Arlington area, have not seen the dr, since my surgery


Reply

Hi Knyvett, Thank you for sending us your feedback. Your comments and suggestion matter to us. We are currently looking for a place in Fort Worth for the lapband wagon. Hopefully we will have a spot within the next couple of months. We just recently changed our followup protocol for lapband patients. As you know we have all patients see the surgeon 1 week after their procedure. We recently added a 6 month followup appointment. This appointment will be with our Medical Bariatrician. The great news about our Medical Bariatrician is that he makes sure you are on track with your weight loss and if he needs to tweek anything from a medical standpoint he will be able to. If there is ever a problem with your procedure from a surgical standpoint we can always schedule a followup with Dr. Stowers. If you have any additional suggestions or comments please pass them along. It is patients like you that help us become the best that we can.

StarStarStarStarStar I really have no suggestions. Everyone is so helpful and will answer any question I have —    (Patient since Wed Mar 28 00:00:00 MDT 2012)

I really have no suggestions. Everyone is so helpful and will answer any question I have. Can't say enough about Dr. Stowers!!!


Reply

Thank you Misty! We strive for a 5! Please feel free to let us know if you have any suggestions or comments in the future. Customer service is our number 1 priority.

StarStarStarStarStar I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT EVERYONE THERE AND THE PROCESSES —    (Patient since Sat Jan 01 00:00:00 MST 1)

I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT EVERYONE THERE AND THE PROCESSES. I CAN'T THINK OF ANYTHING THAT NEEDS CHANGING AND I CAN BE A REAL BITCH IF I NEED TO SO THIS IS A REAL COMPLIMENT TO YOUR STAFF AND YOUR BUSINESS PRACTICES.


Reply

Thank you Bridgett for your feedback! If you think of something in the future that you would like to suggest or provide feedback on please feel free to call us or email us. We are always looking for ways to improve. Our number one priority is customer satisfaction. We strive for a 5!

StarStarStarStarNo Star They didn't fully explain the appointment process, and how it worked —    (Patient since Sat Jan 01 00:00:00 MST 1)

They didn't fully explain the appointment process, and how it worked. When Pheobe called to push my appointment back - after I had already started the liquid diet - it was pretty disappointing. I didn't hear back for a couple of days, so I called a few times, and when I did hear back she mentioned that I had called and asked what I wanted, so I felt like I was bothering her. Had the appointment process been fully explained, and they told me they were waiting to hear from the hospital for an appointment time, I feel like this could have been avoided.