Hawthorne Smile Spa
Dr. Arlene Joyner DDS
136 Reviews
Great Dental Services! If the office would be better at follow up and/or follow thru, they would have earned a 5 star review! My kid has been waiting since November to have worked done. It's April!!! When we actually got the work done is great!
Apr 3, 2024
Great Customer Service, they always make us feel welcomed and make our daughters feel safe and confortable with every procedure.
Feb 28, 2024
This place is always so fast and efficient. My little one always is nervous for the Dentist but he truly loves it here, you guys always make him feel so comfortable.
Feb 28, 2024
For her first experience at a dentist it made me and Dad feel comfortable to see how they care for patients, even patients like Olivia that was a little afraid but she was so happy showing her clean teeth afterwards.
Feb 12, 2024
Please know that the women dental assistant that brushed my daughters teeth was AMAZING. My little girl just wants to brush her teeth all the time now THANK YOU
Jan 30, 2024
Quality of service ha declined.
Jan 9, 2024
5 Stars , loved every moment of appt
Dec 11, 2023
They always do a great job 👏🏻 very friendly workers highly recommend 👍🏻!
Nov 23, 2023
Very patient with my daughter!!!
Nov 22, 2023
The visit great I like that Dr.Joyner always see him when he has appointment and really makes sure I understand what’s going with my child.Excellent children/adult dentistry I highly recommend it .
Sep 7, 2023
The whole staff is great! Very professional. Dr. Tucker is awesome with the kids!
Aug 29, 2023
We had our son’s 1st visit just after his 1st birthday. It went as we imagined as he wasn’t thrilled about it, but the everyone was patient and very nice. We went home and had our first tooth brushing session and that went great. Thank you to Dr. Tucker and this office for helping us establish healthy dental habits.
Aug 22, 2023
There need to be a woman in there Mr. Joyner attitude sucks very unprofessional yesterday, he need to learn respect in front of children and liar. You don’t have admit conversation in front of kids like he did my son, I genuinely want to smack him the way he was talking in front of my child and lied in front of my kid on me had to correct him. I don’t like him and my child don’t either. Run me those dental records and you’ll never see us again
Jul 26, 2023
Its always a great experience to visit this office, staff is super friendly, patient and respectful. I will highly recommend.
Jul 21, 2023
The staff is always very patient with my daughter so how could I not become a patient. Thank you guys so much see you soon.
Jul 12, 2023
The staff are friendly and supportive when our child was getting his checkup. However, the reminder email had an appointment time for 30 min prior which meant that a young child sat in the waiting room for 45 min (arrived early as instructed) and our next plans were delayed. When asked about the discrepancy, the receptionist suddenly changed and it wasn't worth the argument to figure out what was going on.
Jul 10, 2023
Dr. Joyner was very nice and friendly. Very informative. She was very professional. Also the guy that took my x-rays was very friendly. I was impressed of the friendliness I received. I recommend them.
Jun 13, 2023
Very friendly staff. Love our dentist!
May 2, 2023
I like it because you don't wait long. It was my first time and I had to wait more because some information and I did not saved it so had to do it again.
Apr 25, 2023
Great service! Dr. Tucker is always great with my son and the dental assistants are awesome as well. They definitely making going to the dentist an exciting thing now for my kid!
Apr 25, 2023
They were very nice and super friendly to my 3 year old! She was crying and did not let them touch her but they were very patient! We waited one hour from our appointment time but it was worth the wait.
Apr 4, 2023
My kids felt very comfortable on their first appointment. Great team, everyone is very nice and helpful. So glad I found Dr. Joyner's office.
Mar 13, 2023
My kids felt very comfortable on their first appointment. Great team, everyone is very nice and helpful. So glad I found Dr. Joyner's office.
Mar 13, 2023
Dr Joyner and staff are great! I love the office. I’ve been going there since I was 1years old and I’m 18 now.
Mar 10, 2023
All the staff members were nice and friendly a very welcoming environment.I like the fact that Dr..Joyner is hands on with the ortho patients she explains everything to you so you completely understand what’s going on.
Mar 7, 2023
Neat environment, great reception from staffs and outstanding service
Feb 28, 2023
Great service. Clear instructions.
Feb 13, 2023
I’ve been coming to this Dentist Clinic for 5yrs and I am beyond in love with their service, they treat you like family not like any other patient they are force to see. They’re all amazing!! My kids like them but like any other kids, yes they get mad to go to the dentist but love how they get their goodie bag & sugarless lollipops in tooth form. Best dental clinic i have ever been at🥰
Jan 24, 2023
I love this place. Really nice people, plus didn’t wait long.
Jan 24, 2023
Our family loves the care your dental practice provides. Thank you for the reminder notifications.
Jan 16, 2023
Very accommodating staff and team who went above and beyond to make sure myself and small child were safe and had all the information necessary for the surgery and aftercare. It is refreshing to have services provided for my daughter who has special needs where the team is helpful and supportive.
Jan 11, 2023
I fell asleep during an extraction! Thats how comfortable I was.
Nov 17, 2022
5 Star like always. great people that work there Dr Joyner is hip.
Oct 21, 2022
Best Pediatrician Dentist in Los Angeles
Sep 13, 2022
Awesome service , nice people I’m very happy with you guys. Thank you so much
Aug 10, 2022
Dr. Tucker is super nice. Made Logan feel comfortable. Staff is really pleasant as well
Aug 8, 2022
This is the best office ive ever been too! Especially when it comes to anything pediatric i want a team that will be understanding with my children and make the experience a pleasant one. I know kiddos under 3 are hard to work with but they make it looks so easy! Thank you guys so glad we found you!
Jun 29, 2022
Friendly staffs and Doctors! Very neat and prompt!
May 16, 2022
Dr. Arlene Joyner always the best! I’m lucky I found her and no wonder I’ve been coming here for almost 20 years.
May 10, 2022
Ms. Joyner is so warm and welcoming. She’s honest and shows how much she cares about my daughters oral health.
May 9, 2022
Dr. Joyner's Hawthorne smile spa is one of the most respected dental brick and mortar of BLACKOWNED business out #Blackelivs💕
May 4, 2022
Great service, my 2 year old enjoyed his visit..
Apr 25, 2022
My son with autism recently had his first teeth X-Ray oral prophylaxis at Dr. Joyner's office. And with someone who has special needs, my husband and I highly recommend this dental clinic as they work very fast and very efficiently.
Apr 21, 2022
great amazing place, friendly and clean. all staff are very amazing. I am very grateful I called here and was taken care of quickly on a very stressful moment. I am for sure making the switch to this place and will highly recommend them
Apr 4, 2022
The staff was very patient and kind to my special needs son. This meant a lot to me
Feb 23, 2022
AMAZING service! They were so nice and patient with my 3-year-old and I really appreciated that especially since it was his first visit. Definitely going to make an appointment for myself and recommend this office to others. From the support staff to the actual Dentists, they were all awesome.
Feb 8, 2022
i was never seen in your office . i kept being told i was next only to see people who came after me get called before me i felt disrespected and left your office.
Feb 1, 2022
Awesome Dentists and staff, highly recommend them
Nov 23, 2021
The staff and doctors are always extremely courteous, patient and pleasant! I highly recommend this dental practice.
Nov 10, 2021
I love the office and Dr. Joyner! I always feel great walking out and not over charged. If you got kids or just for yourself please check them out it’s the best office in my opinion.
Sep 22, 2021
I am happy with the service provided!. The staff was so warm and reassuring to me during my visit. I was provided the right information for my dental hygiene and overall healthcare. Thank you
Aug 19, 2021
Always pleased with their service.
Jun 9, 2021
What a great experience I received from Dr. Joyner’s office. I should expect a professional staff obviously, and I did. But the cherry on top was the kind, and gentle way in which they did everything. Ebeth, and Velma, and Dr. Tucker were awesome. I’m looking forward to seeing them again soon!!!
May 12, 2021
They were very professional and I definitely appreciate them thank you until next time
May 11, 2021
very helpful informing patients of procedures protocols understanding of each an every patients situation.
Apr 6, 2021
Desde la primera ves que vine me sentí muy tranquila con el servicio y la atención prestada por el personal y por los Doctores. Muy limpio y muy organizado.
Mar 16, 2021
The dental assistant was so patient and nice with my 3 year old. My daughter was anxious and scared with another dental office and here she was smiling and cooperating with the staff. Thank you so much!
Mar 15, 2021
My first time visiting this dental office, they are so amazing. I will definitely recommend them to all my friends. They saw me an my 2 kids. You need to see it for yourself, I wish all dental offices are like this place. Please continue to treat all your patients like this. Thank you so much.
Mar 9, 2021
Thank you so much for seeing my son as a patient. I really like this practice and we are coming back to finish our care. Dr.Tucker was very professional and informational. The nurse was also very nice and professional.
Feb 8, 2021
I enjoyed being seen yesterday and the staff and Dr. were very friendly and made me comfortable.
Jan 19, 2021
Genuinely appreciate the quick and informative service provided
Jan 18, 2021
My family of 4 all have been going here for a little over a year and a half and trust our dental care needs being taken care of here!
Dec 21, 2020
You guys were amazing thank you for seeing us 😊
Aug 24, 2020
Loved the place, I recommend it,
Aug 21, 2020
Dr Joyner was nice and friendly. She made me comfortable. She made me laugh. She showed me how she would use the equipment. Everyone was nice. -Myles 9 years old
Aug 17, 2020
Professional, efficient and friendly. The staff was thorough and I very mucy apprecite the explanations during the exam and suggestions for my dental health.
Jul 11, 2020
The staff is very welcoming. Dr. Tucker is is very good with the kids and takes time to keep the parent informed.
Jul 8, 2020
It was a okay experience. The lady that did my cleaning was to harsh on me. I had cleanings in the past but this one was one of the worse ones
Jun 12, 2020
The service was great! Everything was extremely clean and I felt safe the whole time.
Jun 5, 2020
Not very friendly there. Very serious and straightforward if thats what you are looking for.. my son came in to get a crown and after getting home realized his bite is very high. The rest of his teeth don't touch. When I contacted the dentistry about it later that afternoon was told to just let doctor know when i come back in 2 weeks.. she said it was normal. Im rethinking after the next follow up to changing his dentist. However the dentist was very knowledgeable and gave me great advise on my sons teeth while I was there.
Jun 4, 2020
Service was great, first appointment since pandemic but everything went smoothly.
May 26, 2020
Excellent service and friendly staff.
May 18, 2020
Thank you Dr. Tucker and staff for your prompt response to my son's dental issue. We have been coming to your office for over 10 years and have always received exceptional service. My children love your office because you guys make them feel safe and cared for.
Apr 17, 2020
Super friendly staff! My daughters first dentist visit went better than expected, dr tucker and his staff are very professional and took great care of my toddler. Wish I had a dentist like this as a kid!
Mar 10, 2020
Amazing services rendered to us!! She was very hands on with the children and making them extremely comfortable. It was my sons very first visit and he enjoyed every second! Thank you everyone at the office!
Feb 17, 2020
Very nice and knowledgeable!
Feb 13, 2020
Prompt, professional & courteous
Jan 21, 2020
Dr. Tucker ia very professional and patient. He will explain the treatment and after care thoroughly. His dental assistants and front staff are equally as pleasant! Highly recommended!
Jan 13, 2020
I wish that the consultation fee wasn’t $150.00. It is way too much money to get seen by the dentist of the insurance doesn’t cover it
Dec 14, 2019
I got the best care for my dental problem and treated like a star.
Nov 6, 2019
My overall experience is excellent.
Nov 6, 2019
Dr. Arlene Joyner is the best in town! Dont want my kids seeing anyone else but her.
Nov 4, 2019
Excellent Dental care and provider relationship. Good Medical / Dental education before and after each visit. Great customer service. Good timely service. :
Sep 18, 2019
Absolutely loved my visit! Dr. Joyner and staff were beyond professional and insightful in addressing my dental issues. I’m proud to say it looks like I’ve finally found a permanent dentist.
Aug 27, 2019
Dentist and Staff were professional and courteous.
Aug 19, 2019
Front desk associate was friendly, courteous, and helpful. Respected allotted appointment time and my Son was called in to see Dentist within 10minutes of the sign in time. Any questions I had were answered.
Aug 18, 2019
Efficient and very professional
Apr 18, 2019
I really enjoy the positive fee back and assistance really had positive energy when enter the office
Apr 17, 2019
I hate dentists. I haven't had a good visit or outcome since I sat in a chair for 6 hours at 12 years old. That changed when I saw Dr. Tucker. He knew of my past experiences and my disdain for the dental community as physicians. Undaunted, he took care of my emergent concern without pain and with a quickness I was not expecting. I will be going back to see him for my dental needs and will be sending my family there as well. I live in the OC. But it is well worth the drive.
Apr 4, 2019
I was very pleased with the service that I received
Mar 27, 2019
I absolutely loved bringing my son here the staff is so friendly and welcoming, they even made my son feel so comfortable he forgot he was at the dentist and thought he was just one of their little helper's, they let him you some of the safe tools on his self to get him to realize it's not scary and it's just to help his teeth I would recommend this place for anyone to bring their child !
Feb 22, 2019
Wonderful Amazing Dental Assistance work here! I'm particular, a Latina woman with Brown mid length hair, with really nice teeth worked with my daughter. My little girl is So Afraid of the X-ray machine! Somehow the Dental Assistant worked calmly and patiently with her. Like she had Nothing else to do... with a lobby full of patients. She still was composed and just as sweet as can be! Great patient care!!! We'll done!!
Oct 30, 2018
The best treatment very kind full I love it
Sep 10, 2018
Staff is super friendly and the Atmosphere of the office is great and you’ll feel right at home .
Jul 2, 2018
Nice and clean, staff is very friendly.
Jun 15, 2018
Excellent service and friendly staff!
May 22, 2018
I am not happy with the out come of my implants. Now I am paying for an implant on my credit card, I have to removed. Can not support my community at this time.
Mar 17, 2018
First time at this Dentist I love the way my kids and I where treated :D
Dec 8, 2017
I have been going to this dentist for over 20+ years. I started at this dentist when I was two years old. When I begin to have kids, without any doubt, sent my four children here. I would highly recommend this dentist to any and everyone that I come in contact with. Extremely professional and definitely make the children feel comfortable.
Nov 27, 2017
I was very impressed by the care I received
Oct 19, 2017
Since the intial phone conversation, getting my daughter in the same day to the office visit very pleasant expiriance. Staff was great doctor was great.
Oct 7, 2017
My review is the service provided was excellent.
Oct 2, 2017
I take my son here , and the staff and The Doctor are very Friendly , the Office is clean and kid friendly . The Doctor is great with my son . Thanks to them I can look forward to taking my son to his appointments :)
Sep 19, 2017
Dr.Joyner is such a sweetheart. It was my son's first dental visit and he was calm the entire time. She made me feel confident in my decision on having her take care of my child's dental needs.
Aug 28, 2017
I love the fact that staff make you feel welcome. And most important great information.
Aug 14, 2017
Hello Dr.Joyner My daughter Sarah Perez had an appointment on friday at 12:30 and had to wait a long time before being seen, she also had a procedure done on 4/15/17 and it seems like this procedure was not claimed to my insurance company and that's been a problem with my flex acct.
Jul 24, 2017
Frustrated with the constant staff changes over the past 10 years. New staff are not caring and considerate. Questionable ethics.
Jul 17, 2017
Wonderful place clean, friendly, in and out service . My son is two now and has been going here for the past year, 4 visit a year every three months. His first visit was rough he cried and did not want to sit down. The staff took there time with him and calmed him down by talking to him and explaining what was going to happen. Now when we go he is very happy and jumps right into the sit ready to brush his teeth. I recommend this place for every parent with a little one weather its there first visit to the dentist or you been going elsewhere and are not happy try this place you will be amazed.
Jun 30, 2017
Great service, My kids love the Dentist. The dentist are patient along with staff.
Jun 27, 2017
I went in at 2:30 like they told me to as a new patient, but my appotient wasn't until 3pm and I wasn't seated until 3:30, so I waited an hour just to be seated. Then they took x-rays and I saw the dentist within 10 mins of the x-rays being taken. The dentist checks my teeth, scratched my teeth a bit and my gums started bleeding, and lets me know I need a root canal and she recomends deep cleaning and leaves so the lady at the front can check if my insurance covers these procedures. My insurance didn't cover that, the lady at the front came 30 mins later to tell me this and how much it would cost to cover the procedures. Once I said I couldn't do them she said "ok then come with me to sign some papers" and my appointment was over. I was never explained my other options, or giving pain medication, nor antibiotics for the tooth that I was in so much pain for! I spent 2 1/2 hours for nothing! I will never go back!
Jun 17, 2017
Caring teamwork through & through! Dr.Joyner, thank you for creating such a wonderful experience. The time and personal attention from you and the entire staff truly made a positive impact on your young client easing both her & her parents. In a world that pushes children to grow up so fast it it was extremely comforting to experience an office that is dedicated to allowing kids to be kids. Everyone took the time to nurture & educate with patience & understanding. Explaining & engaging our daughter in her own dental care, instead of rushing abruptly through an assembly line eased her anxiety. By making those personal connections & building trust you & your team worked magic...priceless.
Apr 22, 2017
I really like the state of the art digital exray and other equipment. I like Dr. Tucker and the rest of staff. Waiting time has improved. Based on my experience on 03/ 14/17. I gave them a ⭐⭐⭐⭐
Mar 15, 2017
The staff was very friendly, however they seemed a bit disorganized/ rushed and were not very thorough when it came to both the exam and the cleaning. They were quick to ask for payment, though.
Feb 23, 2017
The best service ever, my son felt so confident after he walk out from his visit 9/26/2016.
Sep 27, 2016
I was very satisfied with my doctor and his team. They were patient with me as i was nervous and confused. He was very efficient and careful when working on me. I feel like I am safe when im in his chair.
Sep 26, 2016
I was treated with empathy and compassion. I was offered a payment plan so I could get dentures. I haven't been able to eat many foods and look forward having teeth again. Thank you so much for treating me with dignity and care. <3
Sep 15, 2016
Great, friendly staff. You guys are super patient! Thank you
Sep 12, 2016
The patient service was wonderful from the front office to the back. This experience did not leave my child afraid to return to the dentist
Aug 29, 2016
Dr. Joyner and her stuff was great. they made sure my son was comfortable and calm during he's procedure.
Aug 7, 2016
Appointment times are not being kept. Had an 11am appointment and was not seen until closer to 1pm to say there's was no real work to be done. Really inconvenient
Aug 7, 2016
Happy and please.. With the dedication & patience they provide.
Aug 6, 2016
Dr. Tucker really appreciate you for my child. Edward behavior he was a heavy load his attitude and screaming was a bit much thank you for being good and patience to him explain why he needed those cavitys fix even with his poor sportsman ship you kept calm and patience. Thanks
Jul 23, 2016
Dr. Tucker. Took the time to really explain why he was going to repair there mouth and took the extra effort to make sure they would be willing to let him help with the cavity. Been fill he truly calm George down and let him see what he was going to due 1st. Amazing. Thanks Dr. Tucker really appreciate your willingness to be flexible with my child your great.
Jul 23, 2016
It was my first time taking my two children and the visit was great. The only issue I had was the waiting time, which took about 2 1/2 to see Dr Joyner.
May 11, 2016
poor service long wait times good location. but lots of confusion going on. sat there for 1hr an 20 min.
Apr 15, 2016
I'm totally happy with my Dental Office. Ms. Velma always greet us with a smile, fruit and water, Ms. Angie is so nice and Dr. Joyner is the BEST!
Mar 12, 2016
I love the office Staff, very professional but our time there for services was too long.
Feb 19, 2016
Thank you all for your caring services.
Feb 16, 2016
I love how Dr. Joyner and her staff are able to work with my children. My children have good experiences and want to go back.
Feb 6, 2016
Arlene was amazing and her staff were very accommodating.
Feb 6, 2016
Overall they were great my daughter wasn't scared to see the dentist they take their time with you and give you a full break down of what's going on
Jan 19, 2016
They were really nice to my son . they tool their time with him and even tho he was a fighter they didn't give up
Jan 11, 2016
Great positive environment
Jan 11, 2016
The children are very pleased with their dental visit. They are very familiar witgh the staff and have been coming to the office for years.
Dec 16, 2015
Our experience with your Orthodontic Care is always the best.
Nov 23, 2015
The office and dental staff are always understanding and put up with me crying. Thanks for all your help. Will continue to sing your praises.
Nov 16, 2015