Reviews

I have rec’d services here 15 years. It is very family oriented and Will won’t stop until you are comfortable and happy. Most of all, this is his calling…no doubt.

Mar 22, 2023

Wil is always amazing with my daughter and makes amazing prosthetics for her.

Mar 16, 2023

Wonderful service, clean and knows how to help

Mar 10, 2023

Pleasant, knowledgeable and orthotics ready while you wait

Feb 22, 2023

Very attentive knowledgeable and professional staff with a great workshop!

Jan 27, 2023

Great visit, very helpful and courteous. Right to problems and got my prosthetic fixed. Thank you

Jan 26, 2023

I'm always happy to see Angel and she's always professional and kind. I don't plan on going anywhere else and I love how understanding she is. Thank you Angela for working with me and getting the braces I needed.

Jan 23, 2023

Everyone was so welcoming and friendly. The staff is super knowledgeable and can answer any questions or concerns. Overall I had a great experience and would recommend them to everyone!!

Jan 21, 2023

Great service as always only place in town and soon to be in the valley to get things done right and in a timely manner

Jan 12, 2023

Dr Will Sundberg is hands down the most caring doctor my daughter has ever been to. He sees half the patients so he can spend more time with each patient and make sure everything fits and they are on board with treatment. We have had three sets of braces for toe walking and I couldnt ask for him to do more. All doctors should follow his model because a doctor is a teacher and a teacher must know how to listen to truly teach. I know because I am a teacher myself. Office staff is really warm too.

Dec 29, 2022

They did a great job fitting my daughter with a brace.

Dec 21, 2022

Kind and courteous staff, all our questions answered and clarified. They worked my son into the schedule on a busy holiday week. We couldn’t have asked for more.

Dec 21, 2022

Staff are very friendly and professional. They helped us with a problem with the orthotics and got us in quickly.

Dec 17, 2022

THE PROMPT APPOINTMENT FOR MY PROBLEM WITH MY FOOT PAIN WAS GREATLY APPRECIATED. The tech added a patch to my brace which helped alleviate the pain I have.

Dec 10, 2022

I was expecting to have a quick appointment to take mold/measurements and then have to wait a few weeks for a device. Will spent lots of time and attention to zero in on the best and most comfortable orthotic to address my multiple concerns, and I got to walk away with a pair of comfortable (so far) and functional orthotics that I'm using right away! And I appreciate that follow up and making adjustments is expected and welcomed. Thanks Will!

Dec 3, 2022

Respectful, attentive,accommodating and above all excellent communication skills.

Nov 26, 2022

Will takes the time to make us feel confortable. He doesnt rush us out of appointments. He builds a professional connection with my daughter and her toe walking braces so it is easy. It is also easier to have the conversation about what we can do to motivate our daughter to wear her braces more. She is doing so kuch better with braces now. It is rare to find practitioners that care more about treating the patient than making more money by seeing tons of patients.

Nov 20, 2022

Very sincere and genuinely all about your feeling better

Nov 12, 2022

The office is decorated very uniquely, they have nice artwork, and seem to have to desire to really make their patients feel welcome no matter what the age. My orthotics feel great after many adjustments, with no pressure to hurry me along. I would definitely recommend the business, and Maggie, the office dog is good company.

Nov 12, 2022

Such a pleasant experience! Thank you. I am already practicing with my new leg.

Nov 11, 2022

We were so impressed with the service, speed and input received. Felt like he made a new friend!

Nov 10, 2022

The wonderful people at alchemy are geniuses! No task is too complicated!

Nov 6, 2022

Will’s Iexpertise has improved the cofort

Oct 27, 2022

Excellent customer service and friendly staff

Oct 14, 2022

Excellent experience. Wil explained everything he was doing, fit my orthoses beautifully and I've never been so comfortable in a shoe before and if I need new ones made, I'll definitely ask my doctor for a prescription. Oh, and Maeve is just a sweetheart.

Sep 26, 2022

Wonderful service. Greeted with respect. Cheerful attitude

Sep 21, 2022

Haven't got the brace yet but the sample was great. Just the wrong size.

Sep 15, 2022

Pleasant atmosphere. Professional and competent staff.

Aug 11, 2022

Sean was such a great person to work with. Made my daughter feel comfortable throughout her exam. Honest, knowledgeable and funny, just a pleasure to work with. Great atmosphere to be in.

Aug 10, 2022

As usual my visit to the Alchemy Orthotics and Prosthetics Fairbanks never disappoint. I was seen by Miss Angela and she was very accommodating and worked with my schedule. I totally recommend this clinic for everyone who needs it.

Aug 3, 2022

Very nice experience with great service.

Jul 28, 2022

Very attentive, spent time making sure my device fit well. Also very friendly and polite.

Jul 24, 2022

Professional facilities and staff

Jul 21, 2022

It is always a grand adventure to visit the folks at Alchemy. Alchemy has an immaculate facility, a wonderful staff puppy, terrific service, and achieves amazing results. During a visit, it is never surprising to chat with other clients and compare notes about the many years of exceptional service we've had. When I am there, I am the only thing in the staff's world, and my needs have the staff's complete attention. The Alchemy way of doing business is a model that every other healthcare provider should adopt.

Jul 12, 2022

Alchemy custom built my toddlers Knee Ankle Foot Orthotics. Will & all the folks at Alchemy have been professional, kind, and approachable. They put us at ease and decreased our anxiety in a stressful situation.

Jul 10, 2022

Dr. Sean Saunders, Thank you so much for your excellent work.

Jul 7, 2022

I think that having felt off my foot for the first time in 5 months, and the new toe block thing. Foot has to get familiar with it. I think it will be fine

Jul 2, 2022

The folks at Alchemy were great and they made my custom orthotics while I waited. I found my foot was slipping a little so I went back and they adjusted them in about 10 minutes. In and out quickly and they now feel perfect! Thanks Alchemy.

Jul 1, 2022

Service was on time, through diagnosis of my problem and a complete resolution.

Jun 30, 2022

The prosthesis BK for both legs was done in under three hours and out the door, in the past, it took me three months before I could try it out. I am amazed at how fast and accurate the new sockets were made and ready to wear going home with them.

Jun 28, 2022

Staff is caring and understanding of your individual needs

Jun 27, 2022

Very thorough treatment of my daughters toe walking braces

Jun 12, 2022

I appreciated the quick and professional service. Everyone was polite and helpful. Sean did a great job of explaining what was needed and in providing me with my orthotics. I appreciated his doing the extra step to determine my need for a lift in my left leg. And revising that for me

Jun 9, 2022

The orthotics Alchemy made for me allow me to walk, pain free, all day!

Jun 4, 2022

Very knowlegable and efficient service.

May 26, 2022

Staff very helpful and friendly, easy to work with.

May 26, 2022

Great Service as always and of course they took care of my problem! 😎

May 15, 2022

I was treated with genuine respect and with care for my needs. Great place to go for help!

May 13, 2022

We sure appeciate Sean and how he works with us!!thank you!

May 9, 2022

I'm very thankful that Alchemy Orthodics has remained intact and that I can continue getting service for my periodic orthopedic needs. Very good service from what was once a service station. James Barker

May 8, 2022

They’re super nice and super child friendly I loved that they had great patience with my running wiggly child.

May 5, 2022

Great people great knowledge they treat you like a real person likely actually give a crap the office is a little unusual but it’s relaxing and enjoyable I wouldn’t go anywhere else and I got to prosthetics

May 5, 2022

Such a caring group of people and very skilled in your work. Plus your support animal Maive is a wonderful bonus.

Apr 27, 2022

Friendly,knowledgeable,and punctual!

Apr 17, 2022

Great friendly Doctor and staff

Apr 13, 2022

Alchemy orthotics is always available, courteous service, and very helpful. They make every effort to provide an orthotic suited to my needs from the initial fabrication to modification after initial and long term use.

Apr 5, 2022

the people here are great to work with. Our only issue probably is not their fault, but I still have to voice our aggravation with the situation. I for the life of me never understand why it is required to have a prescription for a prosthetic part that you need, you have already been wearing for years and you obviously need it to be able to walk like the rest of the non amputees in the world. I completely understand for the first time being fitted for a prosthetic but after that, it baffles me. To me it compares to the non amputees needing a prescription to buy shoes or socks, what is the difference? You have to have them, its not like they are a substance you can abuse, its a need for life! Is it a scam to cost more for amputees to have to go the doctor every time you need something for the prosthetic? This is something I feel needs to be addressed for all amputees of the world, since we are all on lets be fair campaign, I think this should be added to it

Apr 2, 2022

Service was very friendly. Sean is very easy to work with. He thinks 'outside the box' when it comes to ways to solve a problem. He is very knowledgeable. Thank you, Sean, for the solution you came up with to enable me to keep 'two shoes' on while I sat for a long period of time.

Apr 1, 2022

Thank you so much for your assessment. Your professionalism and attention was much appreciated and we are glad to know you are in our community. Kindest regards, Shelly

Mar 30, 2022

You guys are the best thanks for doing a great job and I love that maive meet me at the door for some love she is so sweet

Mar 20, 2022

They were great. I took my daughter in for orthodic foot support, and they did a great job.

Mar 16, 2022

I have been going here for over 10 years and it’s always been a wonderful experience and excellent arch supports! I highly recommend!

Mar 13, 2022

The staff is very knowledgeable and helpful, the doctor who made my orthotics was very professional and did an excellent job on my inserts, I would recommend this place to anyone who wanted the exactly right insert for their foot condition.

Mar 12, 2022

Alchemy Orthotics worked with me in a timely way to help me get a customized knee brace for instability in my right knee. Will was knowledgeable, caring, and responsive to my particularized requirements. I couldn't ask for better service.

Mar 2, 2022

Great service good information on work being preformed. Very professional office with state of the arts equipment.

Feb 28, 2022

Everything went well thank you all for your service.

Feb 27, 2022

Sean and the front office staff are the most wonderful people ever.

Feb 23, 2022

The staff at alchemy was so very helpful and supportive that for the first time in over a year a new found hope has begun to emerge,,,,l know I'm going to walk again.ànd that my prayers are going to be answered.Thank you Will sundberg for making it happen for me before I go.

Feb 18, 2022

Great staff and cool workshop!

Feb 13, 2022

Sean is great to work with! We do miss Bre though, she was always so personable and friendly!

Feb 8, 2022

Well I hate to say it but I really don’t have anything good to say about your place you only things I really have to say or things that were great about your place it was probably the oddest doctors office I’ve ever been in which is right up my alley I appreciate about everything about the place there’s really nothing normal it doesn’t feel like a generic office I don’t know him you made me feel super comfortable the ambience like I said all you guys need now is a gun range even if it is airsoft I don’t know any of the other staff other than the people that I met but when I do walk might be nice to sit down with a nice bottle of whistle pig or blantons bourbon to celebrate my stolling and to say thanks. Only bitch is you closed 430… well my driver decided to go home so it took an hour and some for me to get a ride… but cool toy atore down the way

Jan 25, 2022

The staff is very helpful and friendly. Things were well explained and my child was very comfortable with getting AFOs after meeting with Will. Also, we love Mauve.

Jan 24, 2022

The folks at Alchemy are fantastic at getting us an appointment as soon as they can. We are thankful for the adjustments to our orthotic.

Jan 22, 2022

Alchemy Orthotics and Prosthetics has made orthotics for me for several years. Each time they are made with care and attention to detail. Wil and Sean go out of their way to make sure the fit is just right. Happy feet, happy hiker.

Jan 21, 2022

Family friendly and very informative and caring. Great place to be, I am so thankful.

Jan 12, 2022

First visit so time will tell.

Jan 6, 2022

Overall very good treatment. Provider was knowledgable and thorough. No complaints.

Dec 26, 2021

Everyone is very friendly. I was able to get an appointment of my choosing.

Dec 23, 2021

Wil was very helpful in explaining the process and answering all my questions. They even introduced me to another amputee for a mentor during this proces..

Dec 23, 2021

Dr. Saunders is very knowledgeable and understood my concerns. I appreciate him very much.

Dec 22, 2021

Staff is knowledgeable. The staff will work with you over time as frequently your affected limb will change and a modification may become necessary.

Dec 14, 2021

You guys are AWESOME! No matter the problem, I'm in soon and my brace is fixed! Thank you!!!

Nov 22, 2021

Working with Alchemy has been a joy. Wil is very knowledgeable and created a wonderful AFO for me. Brianna is wonderful to work with as well.

Nov 20, 2021

Wonderful staff and providers! They always take the time to make sure that my son’s AFOs fit exactly right. Thank you! Finally got to meet Maeve too - the kids loved it!

Nov 16, 2021

Great appointment. Friendly and professional. Addresses all my concerns and I walked out with a test prosthetic.

Nov 6, 2021

Thank you Sean, for taking care of Michael is a pleasant and professional manner. Waiving the office fee was certainly a kind and generous gesture.

Oct 29, 2021

Super helpful staff, worked hard to get things all worked out with Worker’s Comp. Made the insole right on the spot and they have been working great!!

Oct 22, 2021

This is my second visit to the Fairbanks clinic and as usual they never disappoint. I spent a good 3 hours there and never felt bored at all. The staff was helpful and very professional. They made me feel welcome the entire time I was there and I love how clean the environment was. I can’t wait for my next visit!

Oct 13, 2021

Wish you could have office hours in Mat-Su.Winter driving into Anchorage is not desired

Sep 29, 2021

1st appointment was measuring for a back brace for scoliosis. Provider was very precise and took lots of measurements. We live far away and they were able to fit us in last minute, which made us very happy.. For a our 2nd appointment for the actual brace itself, she did a very good job adjusting, sawing and flaring it in spots that needed it. We are very happy with the brace. And was told if any adjustments are needed bring it in and they will fix it. Very helpful and kind staff. Thank you for helping my son.

Aug 29, 2021

Always helpful. Quick efficient AFO service. AFO has proven to be a durable long lasting product.

Aug 27, 2021

Always kind, efficient, good, supportive orthotic made specifically with individual foot impression. Short, if any wait time. I highly recommend

Aug 26, 2021

These folks take my battered shoe inserts and make them new again time after time. They even suggest upgrades that truly fit my needs. I can say enough nice things about these people.

Aug 25, 2021

Friendly and helpful and worked with having both children in the office who wanted to explore

Aug 23, 2021

Wonderful Office. Friendly staff. Great set up for families with children. Absolutely love your dog

Aug 18, 2021

My visit to Alchemy Orthotics was pleasant. Angela was very helpful as well as the receptionist. I love that I was able to do paperwork online beforehand. Their clinic was very clean and welcoming.

Aug 4, 2021

Alchemy works quickly to get orders filled and delivered to the customers very fast. Thier staff is always on top of customer service In phone calls, text messaging, and email/mail. I would recommend this company to anyone who needs orthotics and prostheses.

Jul 31, 2021

Just can’t say enough about the great service and friendly atmosphere at alchemy.Will and company are great to work with meeting all my medical needs.

Jul 18, 2021

Fast,friendly, competent, expert, professional repair for prosthetics and orthotics. Angela and Kim are very good at what they do.

Jul 15, 2021

Well I'll tell you from the beginning until the end I was well taken care of. From Brianna calling me at my home and pleasant conversation about coming in and doing a final adjustment on my amputated legs was very pleasant and they arranged with the airlines and taxi both ways to pick me up and drop me off when I got there just a lovely greeting and awaited William to take care of me from that point and he was training a intern at the same time who was quite pleasant to deal with this is for my legs and they made sure 100% I was ready to leave the office and I thank them all very much they are the greatest team and they all work together for the one common goal to make sure I was completely comfortable leaving the office they took their time and did everything right I thank them for that and I thank God for putting them my way thank you thank you thank you and once again thank you alchemy prosthetics and services I hope they all have the best in their lives cuz I know I got the best in mind now I am no longer in a wheelchair because of that God bless and take care

Jul 14, 2021

Alchemy has been wonderful Even when we complained about things they went out of their way to make sure that we were happy. Our son has done so well with the brace they made for him, and continues to even heal with the help help of alchemy specialties. A special thanks to Bill for his understanding during such a hard time for our family with our son becoming paralyzed on his right side. We thank God for people like you and the healing that He has done in our son Michael.

Jul 8, 2021

Very accommodating. Friendly and professional staff. Latest technology. Sean is great. The mascot dog tops it off.

Jul 3, 2021

Very professional! Excellent service! I highly recommend!

Jun 30, 2021

The staff is very friendly. They were very patient and helped ensure my orthotics fit well.

Jun 24, 2021

Great customer service Staff Very efficient and friendly

Jun 19, 2021

Alchemy Orthotics is the very best. All the staff are friendly and helpful. Will has helped me manage bone spurs and leg length differences so I am as active as I can be. He is a wizard!

Jun 16, 2021

You are awesome. Insoles work.

Jun 11, 2021

Professional and Courteous!

Jun 7, 2021

Very courteous, great fit on my unique orthotic prescription! Staff went above & beyond to drive to my workplace to return my Credit card to me, as I dropped in their office!! Very good experience all the way around!!

May 31, 2021

Fixed my brace while he waited..very efficient and high quality . Thank you!

May 23, 2021

Awesome staff! Extremely helpful and informative!!

May 16, 2021

Excellent and quick service.

May 15, 2021

I've had very pleasant, professional help getting my orthotics made.

May 13, 2021

Aidan really likes his doctor. I was surprised that we were able to walk out with inserts at first appointment. Thank you

May 12, 2021

My experience with Alchemy Orthotics has always been exceptional. I appreciate having my inserts made in the office and I am very pleased with the result.

May 10, 2021

Great place, very flexible and professional, incredibly helpful and knowledgeable. Thank you!

May 7, 2021

Great service. Sean put us at ease about what was going to happen and how long it would take. Every time I called on the phone, I was given respect and attentiveness.

May 2, 2021

Excellent service ~ appointment available very soon after MD referral will Sundenberg helpful, generous and professional.

Apr 23, 2021

Great service, they really listened to my concerns. Love my new orthotics, and I got them in less than an hour.

Apr 18, 2021

Friendly, personable, makes you feel completely at ease. The service was professional, and my son was happy and relaxed during the whole appointment. Patient and knowledgeable.

Apr 16, 2021

I visited Alchemy on the 9th of April and had a very positive experience. Everyone was very helpful in answering my questions. I wasn't expecting to have my foot brace right then and there the same day. I would recommend them to anyone needing support for physical handicaps.

Apr 11, 2021

Always willing to assist. Appointments are always easy to make. All are friendly and polite.

Apr 11, 2021

The entire team are so kind and very knowledgeable. Makes my visits very easy!

Mar 17, 2021

We appreciate you getting us all taken care of and new brace made in one day! It makes our life so much easier :)

Mar 11, 2021

Always thorough, with your feet and comfort coming first. Stop putting grocery store insoles in your shoes and make an appointment today! Your feet will thank you later!

Mar 7, 2021

Friendly service technicians take care to offer the best quality for your personal needs.

Mar 5, 2021

This office is great!!! I look forward to seeing everyone when j come in!! J never thought I would walk right again!! I use to fall all the time but thanks to this office I havent fallen since I got my AFO's you guys have no idea what that mean to me and how it changed my life!!! Forever thankful to you guys!!! Thank you 😊 q

Mar 4, 2021

Great attention to detail, and patience.

Mar 3, 2021

Nothing but the best service

Feb 25, 2021

They are the best team I have ever encountered since my amputations have occurred in my life and I'm happy to have their support and knowledge of everything they know about that I would never have known about in my lifetime they are totally professional and personable with open arms and hearts and care about me and my treatment if there was 1000% button I would push it! They are very encouraging and I live in a village in the middle of nowhere and they arranged transportation for me to get to their office up in Anchorage Alaska and they have another location of in Fairbanks that I have used with the same professional treatment I would highly recommend them because this affects the entire life of everybody who's involved they keep me with a positive attitude and do not stop until I'm completely ready to leave their office they have make sure everything is 100% before I leave!! Will is the best ☺️ caretaker of my legs and spirit office staff was stupendous thank you thank you thank you for everything it feels good to walk again!

Feb 21, 2021

My experience with Sean has been great an enjoyable. His professional approach, knowledge, and smooth work product has made for a less traumatic transition to my new "normal." Visits with both Bri and Wil round out the feeling of caring environment. Having a therapy dog who likes scrathes as smoothing also.

Feb 12, 2021

Polite staff and very helpful and friendly.

Feb 4, 2021

The clinic is easy to schedule with, always welcoming, highly enjoyable for my son, and Will is able to constantly creatively problem solve issues with my 6 year old sons prosthetic.

Jan 20, 2021

Alchemy listens and works to find the best solution for the client. Alchemy actively seeks the latest technology and research to achieve optimum results which is why our daughter has been seeing them for several years. Her progress has been phenomenal and, with therapy, her leg braces have helped her gain balance and strength.

Jan 6, 2021

Our visits to Alchemy always felt comfortable and stress free.

Dec 18, 2020

Everyone is really friendly and nice!! Great to work with!

Nov 27, 2020

I love it, very nice people. They didn't force the mask issue so very pleased.

Nov 13, 2020

This team of professionals display an exceptional, profound care for me as a patient. I have not one issue with my leg and love the care I recieve.

Nov 12, 2020

Great service, great sense of humor

Nov 12, 2020

Always meets us with a smile, professional and accommodating.

Nov 10, 2020

Amazing! Staff was super helpful. Quick to get us an appointment. Friendly, helpful, knowledgeable! Highly recommend this amazing business. Alchemy was top notch.

Oct 29, 2020

I felt like I had come home. The staff at Alchemy were very kind, patient, and caring.

Oct 19, 2020

Braces came in fast. They are also friendly and have good customer service.

Oct 15, 2020

This was my 1st appt. and I am looking forward to the end result. So far so good. Rosa

Oct 14, 2020

All of the staff are friendly and helpful, but we especially love Brittany - she takes the time to find creative solutions to our concerns and is truly kind and caring. She makes my kiddo smile and is patient and calming with him, even when he's less than cooperative.

Oct 14, 2020

Appreciate the time to answer our questions and to modify our daughters smo/afo.

Oct 8, 2020

Great fast Professional Service. Very friendly and helpful Staff.

Oct 5, 2020

I am no stranger to leg braces due to charco foot and many surgeries. With my last three surgeries consisting of a completely rebuilt foot I was in need of another brace and knew exactly what I didn’t want. Brittney came up with a design that is functional and light. Can’t thank her enough.

Oct 4, 2020

Very nice staff, super helpful and the way they decorated the rooms are awesome.

Oct 2, 2020

Service as always is top line, speedy and efficient. I can't say enough about Will and his staff . They are great.

Sep 24, 2020

The staff is the friendliest and caring of anywhere, and the prosthesis are the best with a staff of workers who are trained well!

Sep 24, 2020

Alchemy is very professional and clean. They took excellent care of me. I highly recommend them!!

Aug 31, 2020

Thank you Alchemy for your service! Very knowledgeable, very friendly and most of all the service you give my child needs is the Best. Very clean and the most trusted clinic I’ve ever been. Thank you so much again.

Aug 27, 2020

Very polite and professional staff.

Aug 19, 2020

Friendly knowledgeable professional staff. Great office! Love the decor!

Aug 16, 2020

Great work! Sean is the best! Of course all there are wondrrful! Very personable and understanding. Sean was very patient when correcting my orthodics so as to prevent pain. Thank you all!

Aug 7, 2020

Have only participated in one initial patient meeting to date. Very professional and friendly so we were quite at ease, and Alchemy is reaching out to son's physical therapist to improve transition to new prosthetic! We were about 4 minutes late to our appointment as I did not account for road construction. Plus, our departure was delayed at home due to missing paperwork. Covid-19 protocols are very well in place. Hope to form a relationship for son so that he has competent service to transit to as an adult on his own.

Aug 6, 2020

Jordan likes will company, friendly and nice

Aug 1, 2020

the staff is very knowledgeable and easy to work with

Jul 11, 2020

Great! We will happily refer here and be back.

Jul 8, 2020

Staff worked very well with me. I appreciated the care and concern involving all matters including billing!

Jul 6, 2020

Clean office. Very knowledgeable employees. Quick service.

Jul 1, 2020

I’m disappointed that the insole material cost me $24 for a pair. You have me over a barrel though. Without it, my orthotics would have to be repaired 4 four times a year (that’s about how often I wear through the insole layer). I really wish the material lasted longer or was more reasonably priced.

Jun 24, 2020

Not loving my shoe inserts

Jun 19, 2020

i have recommended you to others.

Jun 14, 2020

Very friendly, courteous, and professional. On-time appointment. Quickly analyzed the situation. Was able to address a height adjustment and scheduled follow-up for the new leg.

Jun 3, 2020

I had two other experiences with Crowe boots which did not work out for me. Brittany took the time to listen to me as I explained what didn’t work and designed a brace which is functional and comfortable. I wear this brace all day with no discomfort. Brittany is awesome.

Jun 2, 2020

My visit was community concious with social distancing and protective mask safety measures enforced.

May 31, 2020

Friendly and fast. Helpful and my young man enjoys his visit every time

May 28, 2020

Exceptional service, quality materials, concise information, skilled and professional.

May 16, 2020

Very professional, honest , friendly and most of all very knowledgeable. Thank you Alchemy for all the service you provided for my daughter. Awesome staff!!!!

May 16, 2020

Very pleasant staff, good listener to my unique foot problems, very informed, & very helpful for brands recommended.

May 3, 2020

Quick and professional service and on short notice.

Apr 26, 2020

Friendly professional service.

Apr 24, 2020

I don't even know where to start. The communication between Alchemy and the patients is really poor. I came in over a month ago to get fitted for a brace and have heard nothing. Every time I call it's an answering service that takes my message, but no one ever gets back to me. Very disappointed

Apr 1, 2020

Wil and the staff are so very patient. They took time to answer all of my questions. I appreciate that they take the necessary precautions deemed at this time [novel coronavirus] while still providing the critical services so needed. Thank you. March 2020

Mar 28, 2020

This is my first time using Alchemy and the staff is very friendly and professional. My appointment was in the midst of Covid-19 and they made sure to take precautions with having hand sanitizer available which was very nice. The provider (I think his name was Shawn?) was able to discuss new options for AFOS since I haven't worn them in a long time. It was nice to have someone who listened to my needs and concerns rather than the same old standard AFO bracing. They have the cutest office dog too! Mave was a hot to be around and made me feel right at home and even sat with me during my appointment!

Mar 27, 2020

As Always...friendly, helpful, professional; a place you look forward to visiting, instead of dreading your visit.

Mar 22, 2020

My daughter is been so blessed to be a part of the Alchemy . Very professional and knowledgeable it comes to my child needs. Very Clean and very family oriented. Thank you Alchemy for the job well done!!!

Mar 15, 2020

Rick always does a great job with prosthetic fittings and is always available to make adjustments later if necessary. Great customer service.

Mar 12, 2020

Your craftsmanship is amazing. As a parent often in hectic situations I appreciate you truly listening to concerns, answering questions and providing options unlike other places which try to push preferred gear. Bonus is all the design and color options to customize!!!

Mar 6, 2020

Front the receptionist, the assistant, to the provider it was very professional, friendly, and the environment felt very welcoming.

Feb 28, 2020

The staff was great and very friendly. I only wish that the entrance to the clinic had a wheelchair chair friendly door that could be opened via button.

Feb 27, 2020

The survey questions have very little if any correlation to the core business of fitting and making orthotics and/or prosthetics.

Feb 17, 2020

I appreciate taking part in the decision-making during visits at Alchemy. The providers are willing to openly discuss complex situations and I believe this behaviors lends better outcomes.

Feb 5, 2020

These people rock !!! Great to work with they are with you all the way through the process. I wont be going anywhere else.

Jan 27, 2020

Excellent staff. Knowledgeable providers. Quality products that they back up.

Jan 26, 2020

Very friendly staff! He explained things to me easily so that I would understand.

Jan 11, 2020

You always go the extra mile to follow up with me by phone or to fit me in when plane is late or whatever. ( I live on kodiak).

Jan 9, 2020

Dr. Will was great with the kids- very personable and kind

Jan 4, 2020

Great service and follow up. Always available to help and answer questions and make changes as needed.

Dec 28, 2019

Everyone is so nice when I call or come to the office. I would recommend them to whoever need their help. They are a 5 Star Service.

Dec 25, 2019

Great staff; very helpful and friendly.

Dec 25, 2019

Will and staff always take time to problem solve my issues. My prosthetic is doing great.

Dec 16, 2019

The Alchemy staff did not disappoint me. Had me up and walking in just a few short sessions. Very friendly groups. Also recommended by several of my physical therapists and ortho surgeons. I also saved the expense of trips down to Seattle where the VA originally had wanted to send me. Great service. Even the mascot dog was friendly (although he kept the chewy doll I tried to take away.)

Dec 16, 2019

Absolutely wonderful place! Phenomenal with kids and great quality braces! My daughter has had no issues with the braces not fitting properly and we have been seen the same day anytime we needed help with something! Highly recommend!!!

Dec 15, 2019

Friendly and efficient. Fun office design

Dec 15, 2019

They were friendly and kind and professional and fast. Jessica is so excited about her AFO’s! Thank you for making an extra thing fun!

Dec 10, 2019

Very friendly and knowledgeable.

Dec 9, 2019

We didn’t initially have an appointment, and the staff was able to easily accommodate the travel needs of our family and get our little one in. Amazing experience. Hoping for a hand for the holidays.

Nov 24, 2019

Very professional and very friendly people! Very clean place.

Nov 23, 2019

Easy to deal with. The only negative comment I would have is this irritating element of the survey that DEMANDS a 20 character review.

Nov 12, 2019

Allowed a 1.5 yr old to explore around the office and meet the dog!

Oct 29, 2019

Highly recommended. Sean was great. I've only been wearing my new orthodic inserts for two days but the foot pain is almost completely gone.

Oct 24, 2019

Appreciate the time taken with me to insure my needs were met. Wish the treatment room chairs were more supportive for those of us with back issues.

Oct 23, 2019

Will and his team are amazing!

Oct 19, 2019

Very friendly and professional

Oct 19, 2019

Timely appointment as I was leaving in a week on a trip.

Oct 17, 2019

These orthotic sure help me to walk a lot more safely and be able to balance myself a whole lot better.

Oct 9, 2019

Awesome service for the first time there...thank you!

Sep 23, 2019

They were so patient and kind, my son is almost two and the woman who measured his feet let him touch the tools and talked to him and even sat on the floor and let him take his time getting comfortable around her. Another thing I really liked is I got a text message the night before to confirm my apt and I thought it was programmed but it was an actual person from the place texting me, so handy!

Sep 20, 2019

Alchemy Orthotics and Prosthetics is a wonderful and much needed addition to the medical services community of Fairbanks, Alaska. The practice is easily accessible, the staff are knowledgeable and pleasant. My questions were answered in full and my concerns were addressed in a caring and professional manner. Braces and orthotics were assembled and available for my use in record time. As a medical provider myself, I will not hesitate to refer my patients with prosthetics or orthotics needs to this practice.

Sep 20, 2019

We love you guys! You guys are always on top of things and super friendly. Not to mention Maeve is the sweetest!!

Sep 12, 2019

My prosthetic is still in need of adjustment

Sep 7, 2019

The service was awesome. I even had to go back the next day to fix the insole and there were no problems.

Sep 6, 2019

Will is uber talented. This is the second time he has assisted in the making of orthotics for our son. I really appreciate his knowledge base and practicality when it comes to assessing his situation and coming up with orthotics that would work for him.

Aug 29, 2019

The clinic is very savvy, and they interact with the patient and makes the visit go smoothly

Aug 21, 2019

Since there has been such a long lapse since I was last there, I would appreciate a quick look into my records before we next makee changes. I will have note sent from my podiatrist in addition to notes you have from Ginnie Oliver. Thanks I appreciate the positive attitude of staff and general ambiance! Some of my ratings are due to infrequency of my visits and therefore perhaps I am more needy of resolution. Susan Braund

Aug 16, 2019

Cool office and really friendly staff. Everyone was super nice and knowledgeable

Aug 12, 2019

Thank You Will and Brianna, you make things easier

Aug 5, 2019

Staff are very friendly and knowledgeable. We were very pleased with our service.

Aug 1, 2019

The adjustment issue is resolved. Nailed it on the money. Socket fit is back to right on target.

Jul 26, 2019

Having an unpleasant situation of an injury where I needed professional experience I had a great appointment from start to finish at the Fairbanks office. This made me optimistic about my recovery. Every part of the experience was excellent even when I went back for a readjustment.

Jul 26, 2019

Very pleased with my experience with Alchemy. Chris has been working tirelessly on my issue. The entire staff as well as the owner Will have been most helpful. Again a fine job !!

Jul 24, 2019

I have already submitted my comments. This is the second review I've been asked to fill out.

Jul 21, 2019

Very friendly and helpful. Wonderful to work with.

Jul 19, 2019

I’ll start with a Thank You to Dr. Milan Bajmoczi at Fairbanks Memorial for recommending Alchemy Orthotics and Prosthetics as the place to go have my prosthetic leg made to order. He only goes with the best and in my opinion he hit the nail on the head. From talking with Joel setting up my first appointment to yesterday going in for a quick adjustment with Rick, only the best care and treatment. There are no other guys in all of Alaska that could have been more kind, fun, and in tune with their clients. These two know what to do, how to get the job done and, all with smiles and encouragement. So, I Thank You and want you to know how very much I love you both. You’re in my prayers. JuDee Shank

Jul 10, 2019

Alchemy is supportive. They make the effort to make things right.

Jul 9, 2019

All I can say is thank you so much for the wonderful care and help I received. My only regret is that I didn't know about this incredible gentleman, his beautiful dog, and your amazing organization until long after I had needed a prosthesis. But now I do, and I would recommend you in an instant.

Jul 1, 2019

Very helpful ! So glad we choose Alchemy

Jun 30, 2019

Very helpful. Takes time to listen and answer questions

Jun 29, 2019

Everyone I talk to who has a prosthetics I recommended Alchemy.

Jun 2, 2019

Brie and Chris and the office dog Maeve all made me feel welcome, supported, and that I was in Good Hands from start to finish. Great listening skills translated to great performance / production, I am so pleased with Alchemy’s Outstanding Service and Followup!!!

May 31, 2019

the technicians are very helpful.

May 28, 2019

My daughter has been receiving service with Will who owns Alchemy for 6 years. My daughter feels comfortable with Will, and he is amazing at getting a teenager to engage with him during appointments when its obvious that she inst too enthusiastic about being there :) Will's bedside manner supersedes any other providers in the Fairbanks area. His humor and sarcasm is a welcomed change to the boring and mundane appointments that my daughter hates. My daughter would be unable to walk if it wasnt for Will, and his timely turn around for her AFO's, his skill at making them, and the same day repair of them when needed. I look forward to many more years of working with Alchemy. Thank you from the bottom of my heart.

May 28, 2019

Chris is amazing and very helpful in fitting my husband with custom orthodics for not only his daily shoes, but work boots. Will is great to see, too. We love seeing Maeve, so sweet, and Breanne (sp) is always very friendly and helpful when I call in and also when we come into office. Thank you. :)

May 25, 2019

Will is great. He goes out of his way to help our family and more. We love all the people at Alchemy Orthotics and will continue to do business with them. I would highly recommend them to all my friends and family if they need any of the services they offer

May 25, 2019

Staff is professional, friendly and courteous. I have been seen in a timely manner, questions answered and follow up as needed, also timely.

May 21, 2019

Great customer service. Could talk with Gil for hours. Lots of fun. Love Mayeve (Mayev?)

May 15, 2019

Friendly, informative and very efficient

May 8, 2019

Great service! Wil really listened to my concerns. Since I live out of town I was very pleased that I had same-day service and walked out with my new orthotics! Very friendly and helpful staff.

May 8, 2019

Very easy to get an appointment, very professional and quick.

May 3, 2019

I could not recommend Alchemy O&P more strongly. The level of personalized care and time you get is phenomenal. It’s not a job for the staff, but a passion. And moreover it’s not just a geeky nerdy passion for O&P (which I could totally get behind), but also a passion to get their patients out doing the things they love. P.S. Maeve the doodle is the cherry on top ❤️

May 1, 2019

I suffered from chronic foot pain for years and tried plenty of insoles from different doctors and those previous inserts did not get rid of my pain. Ever since I had insoles made from alchemy orthotics my foot pain is gone. U hiked up a mountain the other day with no fit or knee pain afterwards and I or it to the insoles I got from alchemy. The customer service is cruelly and great as well. I recommend them to anyone who may need orthotics

May 1, 2019

Very professional outfit.Chris Mckillop is a prince among men.Everyone at Alchemy is above average.

May 1, 2019

I'm in the process of getting another leg made here by Will. I appreciate the quality and craftsmanship here. Wouldn't dream of going any place else.

Apr 24, 2019

Will and the staff and ofcourse Mave are all wonderful and very caring. I just wish I would have known about Alchemy Orthotics sooner because they have made an amazing difference in my families lives.

Apr 16, 2019

Could not have been more happy with the folks at Alchemy Orthotics and Prosthetics. Very fast turnover from taking measurements to manufacturing my son's AFO braces and they fit perfectly the first time. Terrific friendly staff, very professional and skillful at their craft.

Mar 26, 2019

They are the best ! I will always use them for my needs. Hands down the most professional,knowledgeable and patient friendly group of people.

Mar 26, 2019

Great service from great people. My custom insoles solved the pain in my foot from an injury. I would recommend the insoles from alchemy Everytime

Mar 19, 2019

You guys are the most friendly, professional and skilled people I have ever met. Absolutely the very best

Mar 16, 2019

Very friendly staff and the cutes loveable entertaing and I believe allergy free dog ! Besides that they made my daughters inserts while we waited and having to drive in from Houston I really liked that fact other wise we’d have to make a extra trip to pick them up and nobody wants to do that !!!

Mar 14, 2019

Very friendly, easy to work with, understanding and professional.

Mar 14, 2019

Such a great team at Alchemy to get the best fit!

Mar 12, 2019

Arrived approx 15 minutes early. Seen almost immediately. A review of my prosthetic was made and a plan was discussed as to what changes were needed and an appointment made for the following week to receive it.

Mar 9, 2019

Extremely helpful. Good suggestions. Very professional and friendly. I purchased a brace about 15 years ago. I came back in 2018 and got a new one. This is not a new company they have been here a long time. The service is wonderful. Very encouraging and taking the time to make sure it was adjusted for me. Thanks Will Ya saved me again. Barbara

Mar 8, 2019

Very willing to work thru and solve problems. Enjoyable to work with. Best in this state and I,have been to ALL the rest. Sorry it took so long to find them.

Mar 7, 2019

Friendly, accommodating. They spent a good amount of time making sure my orthotics were comfortable. First pair of orthotics I could actually wear easily. I threw the first uncomfortable and bulky huge orthotics I got from a different provider, in the garbage. I could never wear them. Alchemy’s fit with no wear in time immediately. Front desk Joel, was super friendly and helpful.

Mar 7, 2019