Ziggy's Optometry
Dr. Yau-Ru Chen
73
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Always on time with the appointment. Thorough exam, great results. The Dr. fixed my double vision I was dealing with for years. Jim.
Nov 16, 2019
This was the first time into Ziggys
Nov 14, 2019
Great as always! Thank you. 20 characters.
Jun 10, 2019
Efficient, thorough and friendly. Felt like a neighborhood kind of place.
Mar 24, 2019
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Very professinal experience all the way thru the process.
Dec 15, 2018
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great experience. Effortless from my perspective.
Nov 16, 2018
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Go every year for an eye exam and new frames. Dr. Chen is great as is the selection of nice frames from Gucci, TF, Dior, etc.
Oct 27, 2018
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Fabulous communication in advance letting me know that my exam was overdue. In a busy schedule the ability for them to connect with me via email and keep me informed is awesome. I like the simple methods they use to insure I keep my appointments current and do not wait till the last minute to schedule my annual exam. On another note, they are really great people and the doctor does everything to insure my prescriptions are perfect.
Oct 19, 2018
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Great staff great Dr. and love the mascot meatball!
Oct 14, 2018
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Excellent service. Very professional and knowledgeable.
Oct 2, 2018
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Excellent team and great friendly service here.
Sep 14, 2018
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Ziggy's optometry is the perfect mix of a family style eye shop with top notch service and great frames. They get me in and out in a jiffy and are able to hook me up with those fancy mirrored sunglasses that I love - even with my progressive lenses!
Sep 13, 2018
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Had the best experience! Super knowledgeable, easy exam that went quickly, great frame selection, and a family feel amongst the staff. I will be recommending to everyone I know for their vision needs!
Aug 29, 2018
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Best Optometrist i’ve ever been to.
Aug 18, 2018
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Dr Chen is great and so is the staff at Ziggy's
Aug 6, 2018
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Very professional eye examination. New refraction added to my vision, very pleased with the results.
Jul 28, 2018
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Dr. Chen is excellent and so much fun to talk to, it was a very enjoyable experience. When picking out frames, Jose and Rene were very helpful and there was no pressure to up-sell on more expensive frames...or to even buy frames from them in the first place. Of course, Meatball was there to greet us and is the rock star everyone said he was in the other excellent reviews I read. Definitely our family go to in the future.
Jun 27, 2018
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Greatt service, friendly knowledgeable staff. The exam was very thorough. I felt they had my best interest and the health of my eyes at the forefront.
Jun 26, 2018
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It is nice to go to a doctor that is always running on time. All of the office staff is so friendly and helpful and is considerate of kids and their extra needs. Dr. Chen is good at explaining medical terms in a way that my kids can understand. She is always very patient and kind. We have had nothing but a positive experience at Ziggy's.
May 30, 2018
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Great experience. Friendly and comfortable office. Thorough exam and a friendly pug named meatball.
May 29, 2018
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Ziggy is the best place to have your eyes checked. The doc is very professional and spot on
May 26, 2018
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Great service always a pleasant experience.
May 8, 2018
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always a pleasure! I have been a Ziggy's customer and fan for five years and look forward to my yearly checkups......the Saturday hours are a godsend too!
May 8, 2018
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This place is a nice eye shop, the Dr. is excellent at her job and friendly. They have a great selection of glasses and spend time with you to find the right look for your face.
Apr 2, 2018
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Excellent Customer Services Staff / Knowledgeable / no over-sell or up sell but will advise what is best bang for the buck!! Doctor is amazin and thorough and only prescribes what you need !! cute dog Pug -- Meatball greets you in the storefront .. very friendly !! Customer since 2014
Mar 23, 2018
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I love my new friends! haha As well as my new glasses!! I've never encountered such a warm, welcoming, and fun optometry office in my life. The entire experience was sincerely memorable, as I also walked away with new-mommy tips - thanks Dr. Chen! The entire team was so genuinely helpful and each incredibly easy to relate with, that includes Meatball :) When the time comes, I won't dare go anywhere else but Ziggy's!! Thanks gang!
Mar 16, 2018
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Happy with the amazing service and always recommend to people!
Feb 23, 2018
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Ziggy's was recommended by my primary care physician because he gets his glasses there. I enjoyed my visit with all the staff, including Miss Meatball.
Feb 12, 2018
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Highly recommend. Referred by my neighbor and couldnt be happier. This will be my new eye doc. Excellent, friendly service. Very accomodating with appointments. Good selection of frames and sunglasses. Worked with me and my insurance benefits
Feb 6, 2018
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Awesome and knowledgeable staff and an excellent optometrist! She is very personable, professional and thorough in her examination. She keeps a fun conversation going and it makes the appointment enjoyable!
Feb 1, 2018
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My first visit to Ziggys. My husband and I were greeted by a friendly smile. My exam started quite quickly and prompt. Dr. CHEN then continued with my exam. She was very informative on what she was doing and what she found and explained fully. I appreciated that a lot because it made me more aware of how to take care of my eyes. I'm very excited to get my glasses in a week 😀
Jan 23, 2018
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This was my first time at Ziggy's and I'm a forever patient now! I had a next day appointment scheduled after my initial call and all of my insurance information was processed prior to my arrival. The office is so warm and welcoming, I especially appreciated "Meatball" the office secretary. Office has a small family feel to it and Dr. Chen and Jose know everyone by name. I was seen on time and Dr. Chen was extremely thorough and educational during my exam; she explained to me not only what she found during my exam, but what it meant and what causes certain issues. Jose was extremely helpful and educational as well when it came to all of the standard testing and helping me pick out new frames. This office DOES NOT push extra sales onto you and does not make you feel forced into a sales atmosphere, they genuinely care about your well being and do their best to help you in all avenues. I absolutely love this office and their staff is hard to come by, I will never go anywhere else again.
Jan 15, 2018
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Ziggy's Optometry is the first place i ever visited after being informed that I might need to start wearing glasses. Over the past 15 years it has continued to be the only place I visit when i need an exam or help with anything pertaining to my vision or eyewear. Great customer service with a "Mom & Pop" sensibility. Warm & Friendly staff.
Oct 22, 2017
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Dr. Chen is a friendly and outgoing person who immediately makes you feel welcomed and comfortable in her office. She determined what aliment I had and told me how to treat it. I highly recommend her if you are looking for an optometrist in the Lido Isle area in Newport Beach, CA.
Oct 17, 2017
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Excellent eye care very thorough and saves us from driving to UCLA
Oct 13, 2017
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Dr. Chen-Patz was terrific and fit me on her schedule even though she was booked for the day. I had scratched my eye and was in a fair amount of pain. She and her office manager were very accommodating and efficiently conducted tests to assess the condition of my eye. She helped me get connected with a good ophthalmologist and continued to follow up to make sure my eye was healing. My overall experience was excellent and I felt I received great care. Thank you Dr. Chen-Patz!!
Oct 13, 2017
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Love the Dr. She is knowledgeable and helpful. Not enough frames to pick from.
Oct 13, 2017
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Dr Chen is a wonderful clinician. I would make an appointment with no one else!
Oct 5, 2017
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An eye exam has never been so fun! I absolutely love coming in to see everyone at Ziggy's Optometry. You are always greeted with a smile and never leave unsatisifed. Between Jose,Rene and Meatball you never feel out of place. Ziggy's Optometry is like home. Not to mention....Dr Chen is wonderful! She is always very acoomadting to my busy schedule and vision needs (and travel advice)!
Oct 2, 2017
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Nice people. Excellent exam and explanation of situation.
Sep 25, 2017
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Great personal service....the staff is exceptional ..... eye ware selections very good with latest styles and assortment of values! Convenient location - the people make the difference!
Sep 23, 2017
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Great experience. Very professional with a friendly touch.
Aug 12, 2017
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If you want a doctor and office staff that is highly professional and friendly, always prompt appointments and eager to assist with helping to chose glasses then this is the doctor and staff for you. I have been coming here for several years now and can't think of one reason why I would want to go any where else.
Jun 30, 2017
A great local place, they will definitey see me again.
Feb 17, 2017
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Dr. Yau-Ru Chen is fantastic! It was great chatting with her while we went through the normal steps of an Optometry visit. She was open to providing as much information as possible to answer any of my questions and is working to get me set up for a consultation for Lasik. This was by far the best experience I have had in a while at an Optometrist office.
Oct 10, 2016
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I cannot say enough great things about Dr. Chen and her staff. They are all just good people! Dr. Chen is great at answering my questions and is such a caring person. If you need to go to the eye doctor, make an appointment today with Ziggy's Optometry.
Sep 29, 2016
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Good and thorough eye exam and glasses measurements
Sep 24, 2016
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Always enjoy my time at Ziggy's! Jose helped pick me out beautiful glasses!
Sep 8, 2016
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I was referred by my retinal specialist, and I can see why! Dr. Chen was very patient and answered all my questions. Really impressed with the quality of care she gave. I was also impressed with the quality of the glasses and available options. I have been to several different places to find someone who could construct the glasses I needed.
Jul 24, 2016
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Love this place! They always go above and beyond :) thank you so much! and of course love meatball!
Jul 11, 2016
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Doctor was super cool! Loved meatball too haha
Jul 1, 2016
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I had exceptional service and a great experience.
Jun 22, 2016
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Very professional and informative visit. All my questions were answered.
Jun 12, 2016
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Very nice and helpful with a great selection of glasses.
May 30, 2016
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Great practice. Easy to make an appointment. Very concise eye testing! :)
May 25, 2016
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Dr Chu is a great Doctor very knolegebel & the young men I forgot his name was extremely helpful taking care of me for my new glasses it was a wonderful experience
Apr 7, 2016
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Love the Dr and the office staff!
Mar 28, 2016
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We have used Ziggy's for our eye glass needs for over ten years and have all ways found their staff help full and professional.
Mar 2, 2016
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It is like visiting friends. Thank you.
Feb 13, 2016
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The best and you pay the same if not less than discount stores with excellent service and they know your name!!!!
Jan 7, 2016
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Quick, efficient and pleasant!
Dec 24, 2015
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Great first experience getting my eyes examined!
Dec 21, 2015
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So glad I came here. Everyone was so friendly and knowledgeable.
Dec 6, 2015
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very professional experience
Oct 15, 2015
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Love, love, love Dr. Chen and her staff!!
Oct 14, 2015
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You and your staff are excellent! Thanks for the time spent with me and answering all my questions.
Sep 13, 2015
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Have always received the best service and care, after my refraction exam. Regardless of the stupid questions I may ask, the response is always informative and accurate. Best ever.
Sep 3, 2015
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I like the dog.............haha
Sep 2, 2015
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I would recommend this ziggys to anybody that wears glasses!
Aug 29, 2015
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Always a pleasure to come in.
Aug 25, 2015
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The office is very clean and staff is extremely friendly. Dr. Chen gave a very thorough exam and was super sweet! Rene was awesome and I must say that he is pretty spectacular when it comes to picking the right pair of glasses that complemented my face and my style. This is my first time getting glasses and I felt extremely confident that I was in good hands. Definitely a staff that truly cares about their patients.
Aug 22, 2015
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