Reviews

I love our neighborhood Optometry store. The staff has been here for years! Rene is very knowledgeable on his inventory, insurance and cost saving products. Rene is spot on when making the perfect frame recommendations, and has repeatedly helps me with my many glasses casualties Dr Chen is patient, knowledgable, offers simple organic solutions, most of all I love listening about her travels

Mar 15, 2021

Staff was professional, no waiting. Thanks again…

Mar 8, 2021

I am delighted with the results of my first visit to Dr. Chen. She has given me vision with contacts that I hadn't thought possible. Since I've been wearing glasses daily for years I feel like I have a new lease on life. Dr. Chen and her assistant José are professional and cordial.

Mar 6, 2021

Everyone at Ziggy's does a great job!!

Feb 23, 2021

DR CHEN AND HER STAFF ARE THE BEST

Feb 23, 2021

Best ever! Love them !!!!!

Feb 18, 2021

Ziggys is one of the best optometry offices in the area. Very personable and lovely office. The Doctor makes you feel like family. Highly recommend

Jan 23, 2021

I have been a loyal customer / patient at Ziggy's for over 15 years now and the quality of service is worth the drive from Long Beach. Always satisfied. Highly recommend.

Dec 12, 2020

Great professional service, great staff and even better eye correction results. .....Jim.

Nov 9, 2020

The office and Doctor are always very professional and thorough! I would highly recommend!

Oct 5, 2020

Extremely knowledgeable and friendly staff. We were given amazing service by Rene, Jose, and Dr Chen. I’ve been taking my family to Dr Chen for over 4 years. We live about 40 miles away, but it’s worth the drive. They treat you like family here. Best service hands down!!

Oct 3, 2020

The Best Doctor and Staff in the Optometry Industry ( 5 Big Stars)😄

Jul 16, 2020

very nice staff, love my contacts!

Jun 18, 2020

Always good. Thanks. In an effort to get to 20 characters, always good!

Jun 15, 2020

Rene is so helpful, knowledgeable and enjoyable! He greated us immediately and started the visit process, professionaly, curtiously and knowledgeable. Rene' knows his inventory and helped in the glasses selection process!

Mar 12, 2020

Always on time with the appointment. Thorough exam, great results. The Dr. fixed my double vision I was dealing with for years. Jim.

Nov 16, 2019

This was the first time into Ziggys

Nov 14, 2019

Great as always! Thank you. 20 characters.

Jun 10, 2019

Efficient, thorough and friendly. Felt like a neighborhood kind of place.

Mar 24, 2019

Very professinal experience all the way thru the process.

Dec 15, 2018

great experience. Effortless from my perspective.

Nov 16, 2018

Go every year for an eye exam and new frames. Dr. Chen is great as is the selection of nice frames from Gucci, TF, Dior, etc.

Oct 27, 2018

Fabulous communication in advance letting me know that my exam was overdue. In a busy schedule the ability for them to connect with me via email and keep me informed is awesome. I like the simple methods they use to insure I keep my appointments current and do not wait till the last minute to schedule my annual exam. On another note, they are really great people and the doctor does everything to insure my prescriptions are perfect.

Oct 19, 2018

Great staff great Dr. and love the mascot meatball!

Oct 14, 2018

Excellent service. Very professional and knowledgeable.

Oct 2, 2018

Excellent team and great friendly service here.

Sep 14, 2018

Ziggy's optometry is the perfect mix of a family style eye shop with top notch service and great frames. They get me in and out in a jiffy and are able to hook me up with those fancy mirrored sunglasses that I love - even with my progressive lenses!

Sep 13, 2018

Had the best experience! Super knowledgeable, easy exam that went quickly, great frame selection, and a family feel amongst the staff. I will be recommending to everyone I know for their vision needs!

Aug 29, 2018

Best Optometrist i’ve ever been to.

Aug 18, 2018

Dr Chen is great and so is the staff at Ziggy's

Aug 6, 2018

Very professional eye examination. New refraction added to my vision, very pleased with the results.

Jul 28, 2018

Dr. Chen is excellent and so much fun to talk to, it was a very enjoyable experience. When picking out frames, Jose and Rene were very helpful and there was no pressure to up-sell on more expensive frames...or to even buy frames from them in the first place. Of course, Meatball was there to greet us and is the rock star everyone said he was in the other excellent reviews I read. Definitely our family go to in the future.

Jun 27, 2018

Greatt service, friendly knowledgeable staff. The exam was very thorough. I felt they had my best interest and the health of my eyes at the forefront.

Jun 26, 2018

It is nice to go to a doctor that is always running on time. All of the office staff is so friendly and helpful and is considerate of kids and their extra needs. Dr. Chen is good at explaining medical terms in a way that my kids can understand. She is always very patient and kind. We have had nothing but a positive experience at Ziggy's.

May 30, 2018

Great experience. Friendly and comfortable office. Thorough exam and a friendly pug named meatball.

May 29, 2018

Ziggy is the best place to have your eyes checked. The doc is very professional and spot on

May 26, 2018

Love each visit here! :D

May 18, 2018

Great service always a pleasant experience.

May 8, 2018

always a pleasure! I have been a Ziggy's customer and fan for five years and look forward to my yearly checkups......the Saturday hours are a godsend too!

May 8, 2018

This place is a nice eye shop, the Dr. is excellent at her job and friendly. They have a great selection of glasses and spend time with you to find the right look for your face.

Apr 2, 2018

Excellent Customer Services Staff / Knowledgeable / no over-sell or up sell but will advise what is best bang for the buck!! Doctor is amazin and thorough and only prescribes what you need !! cute dog Pug -- Meatball greets you in the storefront .. very friendly !! Customer since 2014

Mar 23, 2018

I love my new friends! haha As well as my new glasses!! I've never encountered such a warm, welcoming, and fun optometry office in my life. The entire experience was sincerely memorable, as I also walked away with new-mommy tips - thanks Dr. Chen! The entire team was so genuinely helpful and each incredibly easy to relate with, that includes Meatball :) When the time comes, I won't dare go anywhere else but Ziggy's!! Thanks gang!

Mar 16, 2018

Happy with the amazing service and always recommend to people!

Feb 23, 2018

Ziggy's was recommended by my primary care physician because he gets his glasses there. I enjoyed my visit with all the staff, including Miss Meatball.

Feb 12, 2018

Highly recommend. Referred by my neighbor and couldnt be happier. This will be my new eye doc. Excellent, friendly service. Very accomodating with appointments. Good selection of frames and sunglasses. Worked with me and my insurance benefits

Feb 6, 2018

Awesome and knowledgeable staff and an excellent optometrist! She is very personable, professional and thorough in her examination. She keeps a fun conversation going and it makes the appointment enjoyable!

Feb 1, 2018

My first visit to Ziggys. My husband and I were greeted by a friendly smile. My exam started quite quickly and prompt. Dr. CHEN then continued with my exam. She was very informative on what she was doing and what she found and explained fully. I appreciated that a lot because it made me more aware of how to take care of my eyes. I'm very excited to get my glasses in a week 😀

Jan 23, 2018

This was my first time at Ziggy's and I'm a forever patient now! I had a next day appointment scheduled after my initial call and all of my insurance information was processed prior to my arrival. The office is so warm and welcoming, I especially appreciated "Meatball" the office secretary. Office has a small family feel to it and Dr. Chen and Jose know everyone by name. I was seen on time and Dr. Chen was extremely thorough and educational during my exam; she explained to me not only what she found during my exam, but what it meant and what causes certain issues. Jose was extremely helpful and educational as well when it came to all of the standard testing and helping me pick out new frames. This office DOES NOT push extra sales onto you and does not make you feel forced into a sales atmosphere, they genuinely care about your well being and do their best to help you in all avenues. I absolutely love this office and their staff is hard to come by, I will never go anywhere else again.

Jan 15, 2018

Ziggy's Optometry is the first place i ever visited after being informed that I might need to start wearing glasses. Over the past 15 years it has continued to be the only place I visit when i need an exam or help with anything pertaining to my vision or eyewear. Great customer service with a "Mom & Pop" sensibility. Warm & Friendly staff.

Oct 22, 2017

Dr. Chen is a friendly and outgoing person who immediately makes you feel welcomed and comfortable in her office. She determined what aliment I had and told me how to treat it. I highly recommend her if you are looking for an optometrist in the Lido Isle area in Newport Beach, CA.

Oct 17, 2017

Excellent eye care very thorough and saves us from driving to UCLA

Oct 13, 2017

Dr. Chen-Patz was terrific and fit me on her schedule even though she was booked for the day. I had scratched my eye and was in a fair amount of pain. She and her office manager were very accommodating and efficiently conducted tests to assess the condition of my eye. She helped me get connected with a good ophthalmologist and continued to follow up to make sure my eye was healing. My overall experience was excellent and I felt I received great care. Thank you Dr. Chen-Patz!!

Oct 13, 2017

Love the Dr. She is knowledgeable and helpful. Not enough frames to pick from.

Oct 13, 2017

Dr Chen is a wonderful clinician. I would make an appointment with no one else!

Oct 5, 2017

An eye exam has never been so fun! I absolutely love coming in to see everyone at Ziggy's Optometry. You are always greeted with a smile and never leave unsatisifed. Between Jose,Rene and Meatball you never feel out of place. Ziggy's Optometry is like home. Not to mention....Dr Chen is wonderful! She is always very acoomadting to my busy schedule and vision needs (and travel advice)!

Oct 2, 2017

Nice people. Excellent exam and explanation of situation.

Sep 25, 2017

Great personal service....the staff is exceptional ..... eye ware selections very good with latest styles and assortment of values! Convenient location - the people make the difference!

Sep 23, 2017

Great experience. Very professional with a friendly touch.

Aug 12, 2017

If you want a doctor and office staff that is highly professional and friendly, always prompt appointments and eager to assist with helping to chose glasses then this is the doctor and staff for you. I have been coming here for several years now and can't think of one reason why I would want to go any where else.

Jun 30, 2017

A great local place, they will definitey see me again.

Feb 17, 2017

Dr. Yau-Ru Chen is fantastic! It was great chatting with her while we went through the normal steps of an Optometry visit. She was open to providing as much information as possible to answer any of my questions and is working to get me set up for a consultation for Lasik. This was by far the best experience I have had in a while at an Optometrist office.

Oct 10, 2016

I cannot say enough great things about Dr. Chen and her staff. They are all just good people! Dr. Chen is great at answering my questions and is such a caring person. If you need to go to the eye doctor, make an appointment today with Ziggy's Optometry.

Sep 29, 2016

Good and thorough eye exam and glasses measurements

Sep 24, 2016

Always enjoy my time at Ziggy's! Jose helped pick me out beautiful glasses!

Sep 8, 2016

I was referred by my retinal specialist, and I can see why! Dr. Chen was very patient and answered all my questions. Really impressed with the quality of care she gave. I was also impressed with the quality of the glasses and available options. I have been to several different places to find someone who could construct the glasses I needed.

Jul 24, 2016

Love this place! They always go above and beyond :) thank you so much! and of course love meatball!

Jul 11, 2016

Doctor was super cool! Loved meatball too haha

Jul 1, 2016

I had exceptional service and a great experience.

Jun 22, 2016

Very professional and informative visit. All my questions were answered.

Jun 12, 2016

Very nice and helpful with a great selection of glasses.

May 30, 2016

Great practice. Easy to make an appointment. Very concise eye testing! :)

May 25, 2016

Dr Chu is a great Doctor very knolegebel & the young men I forgot his name was extremely helpful taking care of me for my new glasses it was a wonderful experience

Apr 7, 2016

Love the Dr and the office staff!

Mar 28, 2016

They work with until you are satisfied

Mar 18, 2016

We have used Ziggy's for our eye glass needs for over ten years and have all ways found their staff help full and professional.

Mar 2, 2016

It is like visiting friends. Thank you.

Feb 13, 2016

The best and you pay the same if not less than discount stores with excellent service and they know your name!!!!

Jan 7, 2016

Quick, efficient and pleasant!

Dec 24, 2015

Great first experience getting my eyes examined!

Dec 21, 2015

So glad I came here. Everyone was so friendly and knowledgeable.

Dec 6, 2015

very professional experience

Oct 15, 2015

Love, love, love Dr. Chen and her staff!!

Oct 14, 2015

You and your staff are excellent! Thanks for the time spent with me and answering all my questions.

Sep 13, 2015

Have always received the best service and care, after my refraction exam. Regardless of the stupid questions I may ask, the response is always informative and accurate. Best ever.

Sep 3, 2015

I like the dog.............haha

Sep 2, 2015

I would recommend this ziggys to anybody that wears glasses!

Aug 29, 2015

Always a pleasure to come in.

Aug 25, 2015

The office is very clean and staff is extremely friendly. Dr. Chen gave a very thorough exam and was super sweet! Rene was awesome and I must say that he is pretty spectacular when it comes to picking the right pair of glasses that complemented my face and my style. This is my first time getting glasses and I felt extremely confident that I was in good hands. Definitely a staff that truly cares about their patients.

Aug 22, 2015