Dracut Dental Group

Dr. Bruce Rubin

Star Star Star Star Star 430 Reviews

<<

Reviews

StarStarStarStarStar Great visit as always, I was seen on time and M... — 

Great visit as always, I was seen on time and Mary was friendly and as effecient as ever. Thank you!


StarStarStarStarStar Had a very enjoyable visit for a cleaning. Lynn... — 

Had a very enjoyable visit for a cleaning. Lynne was great! Hope to have her for years to come.


StarStarStarStarStar Excellent dental care from Lynn and Dr. Rubin — 

Excellent dental care from Lynn and Dr. Rubin, and swift and courteous attention from the office staff..


StarStarStarStarStar Felt at home right from the start — 

I am a new patient. I transferred to Dracut Dental Group for convenience of location. I should have transferred 20 years ago. I am very pleased so far. My cleaning was thorough and I did not feel discomfort of any kind. The staff is professional and very pleasant.


StarStarStarStarStar I've been going here for over 30 years and can'... — 

I've been going here for over 30 years and can't imagine going anywhere else.


StarStarStarStarStar Friendly staff, on time, clean, professional!! — 

Friendly staff, on time, clean, professional!!


StarStarStarStarStar Great check-up experience — 

Great check-up experience, on-time, courteous, professional.


StarStarStarStarStar Great staff. Dr Rubin and Maria are great. Ver... — 

Great staff. Dr Rubin and Maria are great. Very thorough and they explain everything in detail


StarStarStarStarStar Simple, effective, and efficient. Friendly staf... — 

Simple, effective, and efficient. Friendly staff. Always a great visit.


StarStarStarStarStar Love this place. Been going since I was a kid a... — 

Love this place. Been going since I was a kid and now my kids are going. They are so friendly and helpful.


StarStarStarStarStar Lynn has been cleaning my teeth for many, many ... — 

Lynn has been cleaning my teeth for many, many years. In fact I think I'm just about one of her "original clients". I attribute her great work to be a factor in how I've had so little (knock on wood) trouble with my teeth! She does great work and it's almost like having a friend work on me!


StarStarStarStarStar Wonderful as always! I like no matter what cha... — 

Wonderful as always! I like no matter what changes you always remember who I am and treat me like family. I will continue going to you for all my dental needs and continue referring friends and family because you continue to provide great service that's above and beyond.


StarStarStarStarStar Love my Dracut Dental Group! — 

Love my Dracut Dental Group!


StarStarStarStarStar Lynn Dental Hygienist gentle and patient with y... — 

Lynn Dental Hygienist gentle and patient with you Dr, Rubin excellent and competent


StarStarStarStarStar Dr Carol has always been outstanding with mysel... — 

Dr Carol has always been outstanding with myself and my children! The entire staff is delightful and helpful!


StarStarStarStarStar A+ Dental Practice — 

I live in NH, but have stayed with Dracut Dental for many years, since living in Mass., as I'm always pleased with the service, the pre and post appointment follow-up, courtesy of staff, and your Team seem to get along quite well. The #1 reason I come back is Lynne ! She is beyond excellent and I will NOT personally see another Hygienist.. She has been my Hygienist for many years and there is a reason she has such a large, positive following. Thank you, Chris


StarStarStarStarStar Lynn does a great job. Very professional along... — 

Lynn does a great job. Very professional along with a good cleaning. She takes the time to look at my teeth and gets feedback from Dr. Rubin if needed.


StarStarStarStarStar Great visit, as always! — 

Great visit, as always! We've been coming to your office for 15 years and there's a reason for that. Friendly staff, great service. Thank you.


StarStarStarStarStar YOU ALL ARE THE BEST!!!!!!!!!!!!!!!!!!!!!!!!! — 

YOU ALL ARE THE BEST!!!!!!!!!!!!!!!!!!!!!!!!!


StarStarStarStarStar A dental office that makes you smile! — 

Visiting the dentist is no longer stressful! I would never have believed that ten years ago, but now I am very comfortable in the dental chair. Your advice and good instructions make my visits easy!


StarStarStarStarStar Great place to get your teeth taken care of! St... — 

Great place to get your teeth taken care of! Staff is friendly, hours are great, dentists are terrific!


StarStarStarStarStar Karen is awesome. Another fun visit. — 

Karen is awesome. Another fun visit.


StarStarStarStarStar  — 

Patti is an excellent hygienist with a great personality. And so is Karen who I used to see but my care was turned over to Patti.


StarStarStarStarStar Always great work and service:> — 

Always great work and service:>


StarStarStarStarStar Excellent as always! — 

Excellent as always! I have been a patient of Dracut Dental group for 40 years. Always reliable, and friendly.


StarStarStarStarStar Dr Carol and Amanda Rock!!!!! — 

It's never fun walking into the dentist office knowing what lies ahead when your in for a new filling. The numbing and the drilling and the pressure is not exactly the most comfortable way to start your day. But Dr. Carol and her Dental Assistant Amanda both put you at ease and make it a non-stressful event in the process, as they did for me. They work great together and are constantly checking to make sure I was fine. Dr Carol notes almost every step along the way, and what feeling to expect. There are no surprises. Before I knew it the procedure was done and I was on my way.


StarStarStarStarStar Cleaning Visit — 

Great experience as usual, on time, courteous staff, excellent care. Rescheduled checkup due to snow storm last week. Quick follow up appointment. Thank you.


StarStarStarStarStar Great service, and they explain everything full... — 

Great service, and they explain everything fully and answer any and all dental questions I have, including pricing


StarStarStarStarStar I started experiencing tooth pain on a Friday n... — 

I started experiencing tooth pain on a Friday night and spent the weekend babying my jaw to keep pain to a minimum. When Monday came, I called Dracut Dental Group first thing in the morning and were able to fit me in that same day, going so far as to work around my work schedule! It was a relief to me that I would be seen that day and that I didn't have to leave work unexpectedly during my shift.


StarStarStarStarStar Excellent Service.Thanks — 

Excellent Service. Thanks


StarStarStarStarStar There is no better place for high quality denta... — 

There is no better place for high quality dental service! Everyone in the office is so nice and Dr. Carol is the best!


StarStarStarStarStar I always feel comfortable at the office with ev... — 

I always feel comfortable at the office with everyone


StarStarStarStarStar Best dental place! Everyone at the office is ve... — 

Best dental place! Everyone at the office is very nice and courteous.


StarStarStarStarStar  — 

I was in for my 6 month checkup. My teeth were cleaned and polished.They feel great! Thank you Lynn. See you in 6 months......Dennis Monty


StarStarStarStarStar I LUV Dracut Dental Group :) — 

I LUV Dracut Dental Group :)


StarStarStarStarStar Karen is the best, only place I can get my teet... — 

Karen is the best, only place I can get my teeth cleaned and laugh at the same time. The front desk is always accommodating, professional and accommodating.


StarStarStarStarStar I have been going to what is now the Dracut Denta... — 

My family and I have been going to what is now the Dracut Dental Group for almost 40 years. Love the staff! Highly professional group that and continues to grow and change with improving dental technology.


StarStarStarStarStar Karen is awesome. — 

Completed my 76th visit with Karen. Another fun packed hour. She's the best.


StarStarStarStarStar We have been patients for 30 years.... — 

We have been patients for 30 years.


StarStarStarStarStar Very friendly and happy office. They always will... — 

Very friendly and happy office. They always will help you if you have an emergency.


StarStarStarStarStar Cleaning — 

Great as usual. Water pik recd from last visit was very helpful


StarStarStarStarStar I am so happy with my dentists! — 

This dentist office is great. From the receptionist all the way up to the dentists themselves they treat you with respect and smiles alk around. I am no longer afraid to go to the dentist.


StarStarStarStarStar  — 

Really appreciate how promptly I always get in the chair and done. I hate hanging out in waiting rooms! Thanks


StarStarStarStarStar Great experience as always. ... — 

Great experience as always.


StarStarStarStarStar Lynn did another outstanding cleaning job (as she always does)... — 

Lynn did another outstanding cleaning job (as she always does)


StarStarStarStarStar Great visit — 

As always my visit to Dracut dental went just great. I have been going for years and every time I visit I am treated well. I have recommended this practice to many others.


StarStarStarStarStar As always, an amazing experience with Dr. Carol. She is the best dentist and Amanda supprts her p... — 

As always, an amazing experience with Dr. Carol. She is the best dentist and Amanda supports her perfectly


StarStarStarStarStar This is the third time my 4 year old son has been to Zetlan and Rubin and they always do a great j... — 

This is the third time my 4 year old son has been to Zetlan and Rubin and they always do a great job. I have been going to this dentist for over 10 years and have always been happy with their service.


StarStarStarStarStar Good experience no waiting... — 

Good experience no waiting


StarStarStarStarStar Was seen in a time of needed care...was happy of immediate care saving tooth...thank you Dr. Carol — 

Was seen in a time of needed care...was happy of immediate care saving tooth...thank you Dr. Carol...


StarStarStarStarStar Doc Rubin ground down my crown a little. Feels better. Thanks. — 

Doc Rubin ground down my crown a little. Feels better. Thanks.


StarStarStarStarStar Every time I go there I feel so welcome, I feel secure and confident with Dr — 

Every time I go there I feel so welcome, I feel secure and confident with Dr.Rubin, because of him I really can smile again. Thank you Dr.Rubin for all you have done for me, and your amazing staff.


StarStarStarStarStar Good Luck to Dr. Zetlan in his retirement — 

Good Luck to Dr. Zetlan in his retirement


StarStarStarStarStar I came in for a filling and truly beleive if you served wine it would make the experience much... — 

I came in for a filling and truly beleive if you served wine it would make the experience much more relaxing.


StarStarStarStarStar My hygienist Karen is great — 

My hygienist Karen is great


StarStarStarStarStar I recommend you guys all the time! — 

I recommend you guys all the time!


StarStarStarStarStar Excellent care by Dr Reubin and his assistant. — 

Excellent care by Dr Reubin and his assistant. Thank you.


StarStarStarStarStar Excellent visit — 

Mary did a great job as always.


StarStarStarStarStar Was sad to hear of Dr. Zetlan's departure! — 

Was sad to hear of Dr. Zetlan's departure!


StarStarStarStarStar Excellent, professional care. — 

Excellent, professional care and a willingness to work with the financial needs/limitations of each patient.


StarStarStarStarNo Star Karen is awesome as usual.Dr Annese and Amy are great — 

Karen is awesome as usual.Dr Annese and Amy are great.Still curious how this traveling dentist scenario is going to work out.I've seen 3 different dentists since January. This is a new business model for me but I'm keeping an open mind.


StarStarStarStarStar We love Lynn, she is the Best! — 

We love Lynn, she is the Best!


StarStarStarStarStar Office visit — 

Great experience per usual. Front desk was courteous and prompt. Dr Carol and her Assistant were friendly, knowledgable and efficient. Cooperative with my needs as well.


StarStarStarStarStar Great conversation on the phone to agree improving giving Deaf patients full access to... — 

Great conversation on the phone to agree improving giving Deaf patients full access to communication & information. Must provide ASL interpreters at all times because that's our ASL 1st priority visual language since your spoken language do not belong to ours. Must call thru MA Commission For the Deaf and Hard of Hearing (MCDHH, type on google saying "MA interpreters" there are lists to contact. Never never contact thru only 1 interpreter's personal phone number, that's against the law. Anytime Deaf request an interpreter, listen to them & take their word first before you. Again many thanks for working on solving our access issue from now on. So I'm giving you 2nd chance to consider letting my Deaf friends know about your great service. I still like you all, still nice people, no question about it! :)


StarStarStarStarStar Great visit as usual. thanks. — 

Great visit as usual. thanks.


StarStarStarStarStar My appt was awesome as always. Met one of the new Docs. Found him pleasant and knowledgeable — 

My appt was awesome as always. Met one of the new Docs. Found him pleasant and knowledgeable. A nice chair side manner. Someone that could compare to Dr. Zetlan. Will need some more time for a true feeling of the new staff.


StarStarStarStarStar Karen is an excellent hygienist.  — 

Karen is an excellent hygienist. I am gratefully that she will continue in Dr Zetlans absence. She is a five star all around professional.


StarStarStarStarStar I am a longtime patient and feel my dental needs are always met.  — 

I am a longtime patient and feel my dental needs are always met.


StarStarStarStarStar Love coming here — 

Going to the dentist is not the most pleasant thing to do but somehow between Kim, Dr. Carol, Lynne and everyone else there you make it so much better. Thank you!


StarStarStarStarStar Karen G is fantastic. Always conscientious and thorough. Dr. Zetlan, enjoy your retirement. — 

Karen G is fantastic. Always conscientious and thorough. Dr. Zetlan, enjoy your retirement.


StarStarStarStarStar Excellent experience as always — 

Excellent experience as always


StarStarStarStarStar Lynn did another OUTSTANDING job with my cleaning! She is very successful at keeping the process... — 

Lynn did another OUTSTANDING job with my cleaning! She is very successful at keeping the process pain free. She is a true asset to the group! Bill


StarStarStarStarStar Great experience per usual. Front desk, Lynn and Dr Rubinwere thorough and professional  — 

Great experience per usual. Front desk, Lynn and Dr Rubin were thorough and professional . Also warm and friendly


StarStarStarStarStar Excellent experience as usual — 

Excellent experience as usual.


StarStarStarStarStar I've been seeing Lynn for years and she's great!!! — 

I've been seeing Lynn for years and she's great!!!


StarStarStarStarStar love karen, wouldn't want anyone else cleaning my teeth. — 

love karen, wouldn't want anyone else cleaning my teeth.


StarStarStarStarStar Great over all experience. No Complaints. — 

Great over all experience. No Complaints.


StarStarStarStarStar I always refer people to Dr. Zetlan's — 

I always refer people to Dr. Zetlan's as I have been a patient for many years. Quality work and very caring and gentle :))))


StarStarStarNo StarNo Star Appointment was good overall however I did have to wait 20 minutes for a dr to come into the... — 

Appointment was good overall however I did have to wait 20 minutes for a dr to come into the office which made me late for a meeting at work which I ultimately missed. If the dr was there when my cleaning was done I would have had enough time to get to work. I would suggest if you offer 8 am appointments that a dr be in the office before 9 so that the patients don't have to sit and wait for them to show up 20 mins after their cleaning was finished.


StarStarStarStarStar Always the best service.  — 

Always the best service.


StarStarStarStarStar Sue the is the best!Dr. Carole saved me again !Thank you — 

Sue the is the best! Dr. Carole saved me again ! Thank you


StarStarStarStarStar All your staff are so nice. The lady that cleans my teeth is so thurough — 

All your staff are so nice. The lady that cleans my teeth really takes her time to do a great job.


StarStarStarStarStar My recent appointment, and every one prior for the past 20 years, are always top notch — 

My recent appointment, and every one prior for the past 20 years, are always top notch. The professionalism is stellar, yet they are very down to earth, personable, and fun. My teeth look great! I am smiling right now!!😄


StarStarStarStarNo Star I was not seen by a dentist at my last check up — 

I was not seen by a dentist at my last check up. It was the hygienist who saw me, and in my opinion does a very good job.


StarStarStarStarStar Office visit — 

As usual, Dr. Zetlan and staff are the best. I give them 5 stars.


StarStarStarStarStar My recent appointment was accomplished with excellence in service. — 

My recent appointment was accomplished with excellence in service.


StarStarStarStarStar This Dentist office is so very friendly and professional that I just needed to fill out this... — 

This Dentist office is so very friendly and professional that I just needed to fill out this survey. I have gone to many Dentist offices through the years but I have never been as satisfied as I am with the staff at Zetlan, Rubin & Carol.


StarStarStarStarStar Dr. Zetland is amazing. He is knowledgeable and fair — 

Dr. Zetland is amazing. He is knowledgeable and fair. He does not try to over sell you on anything. Highly trustworthy dentist that stands behind his work. Always listens and is solution oriented while conscientious of your budget. Strongly recommend him.


StarStarStarStarStar Great and pleasant service as always from both Lynn and Dr Rubin. — 

Great and pleasant service as always from both Lynn and Dr Rubin.


StarStarStarStarStar Lisa my hygienist is the best...my teeth feel great after.. — 

Lisa my hygienist is the best...my teeth feel great after...she explains how to care for your teeth and what's going on.,,thank you..Lisa


StarStarStarStarStar Love Lynn, she is very patient and thorough. — 

Love Lynn, she is very patient and thorough.


StarStarStarStarStar Karen,the best, what can I say.... — 

Karen,the best, what can I say....


StarStarStarStarStar Excellent work as usual. Prompt and courteous caring staff. Thanks. — 

Excellent work as usual. Prompt and courteous caring staff. Thanks.


Reply

Great to hear! Thank you Bob

StarStarStarStarStar Excellent care was provided by everyone as usual. — 

Excellent care was provided by everyone as usual.


Reply

Thank you Bob! Always nice to see you! : ) Tell Melody we say hello

StarStarStarStarStar everyone is always great! I especially like the dental assistant I've had the past few times... — 

everyone is always great! I especially like the dental assistant I've had the past few times (don't know her name!) but she's fantastic and explains everything so well!


Reply

Thank you Carl for the review! You've been seeing Karen the past couple of times.

StarStarStarStarStar I had my teeth cleaned by Lisa — 

I had my teeth cleaned by Lisa. She was excellent, easy to talk to, professional, answered my questions and made me feel at ease.


Reply

Thank you Ida! : )

StarStarStarStarStar Lynn cleaned my teeth. She has ALWAYS been a superb hygienist — 

Lynn cleaned my teeth. She has ALWAYS been a superb hygienist. She is always gentle, thorough and so pleasant. She makes her patients feel comfortable and she is a huge part of why I have been with you guys for 33 years!


Reply

Thank you Sharon! I'll pass this along to Lynne. Always great to see you!

StarStarStarStarStar Love Dr.Z — 

I have been going to this practice my whole life (40 years). They are absolutely fantastic.


Reply

Thank you Bridget!

StarStarNo StarNo StarNo Star I know from the discussion that my situation is dire but I was not provided a cleaning — 

I know from the discussion that my situation is dire but I was not provided a cleaning. Just the doom and gloom and then kicked to the curb.


StarStarStarStarStar great dental care, greatly appreciated — 

great dental care, greatly appreciated


Reply

Thank you Paul..always great to see you

StarStarStarStarStar This visit was just a dental cleaning. Patty was my hygienist. She was wonderful — 

This visit was just a dental cleaning. Patty was my hygienist. She was wonderful. She explained everything to me. She was very friendly and personable as well. She was very patient with my 4 year old as he was with me to get his teeth cleaned too. Dr. carol came in to check our teeth and she is great! Again was friendly and let me know exactly what was going on. The office staff are very kind and knowledgeable as well. I always have a pleasant experience at Zetlan, Rubin and Carol.


Reply

Thank you Danielle for the great review!

StarStarStarStarStar Lisa is the best! Makes my visit always a pleasure. I know I'm in good hands with Dr. Rubin — 

Lisa is the best! Makes my visit always a pleasure. I know I'm in good hands with Dr. Rubin


Reply

Thank you David! I'll pass this along to Dr. R and Lissa : )

StarStarStarStarStar I'm completely happy with the way I am always treated at this office — 

I'm completely happy with the way I am always treated at this office. Consistently great, extremely satisfied.


Reply

Awesome review David! Thank you!

StarStarStarStarStar Lynn is the best dental hygienist! Very friendly, very professional — 

Lynn is the best dental hygienist! Very friendly, very professional


Reply

Thank you Carol! I'll make sure Lynne see's this : )

StarStarStarStarStar On time and courteous friendly service — 

On time and courteous friendly service. Excellent magazine selection including Outdoor Life in waiting room.


Reply

Thank you, Bob, for the review! We're glad you enjoy the magazines!

StarStarStarStarStar Thank you for fitting me in for my cleaning! As Always Lynn does an OUTSTANDING job! — 

Thank you for fitting me in for my cleaning! As Always Lynn does an OUTSTANDING job!


Reply

Thank you Bill for the great review! I'll make sure Lynne see's this : )

StarStarStarStarStar Always a pleasure. — 

It is always a pleasure to visit the office. The entire staff is fantastic. Frendly, knowledgeable, helpful. Wonderful clean atmosphere.


Reply

Awesome to hear! Thank you Steve : )

StarStarStarStarStar Always makes me feel welcome.  — 

Always makes me feel welcome.


Reply

Great to hear, thanks Robert!

StarStarStarStarStar Karen is an excellent hygienist. Explains every thing so clearly and is very kind — 

Karen is an excellent hygienist. Explains every thing so clearly and is very kind. Most important is that my experience with Karen is always pain free. It's always a pleasure to see her. Of course Howie has always been my favorite Dentist.


Reply

This is what we like to hear! Thank you Mary..always great to see you! I'll pass this along to Dr. Z and Karen

StarStarStarStarStar Excellent service by PattyVery professional  — 

Excellent service by Patty Very professional


Reply

Thank you James. I'll pass this along to Patty!

StarStarStarStarStar Dr Rubin should let me borrow his porche! — 

Dr Rubin should let me borrow his porche!


Reply

ha, ha!!! We will run that one by him Kevin :)

StarStarStarStarStar Lynn as always was excellent — 

Lynn as always was excellent


Reply

Awesome!!! Thanks Bob :)

StarStarStarStarStar Another great visit, and the staff eccomidated me with another appointment that I had. — 

Another great visit, and the staff eccomidated me with another appointment that I had.


Reply

Very good :) Thank you Charlie!

StarStarStarStarStar the most caring staff!!!!! AND Dr. Rubin is awesome — 

the most caring staff!!!!! AND Dr. Rubin is awesome


Reply

Thank you Dr. Fieldman!

StarStarStarStarStar Karen is great! always very comfortable with her — 

Karen is great! always very comfortable with her. Dr Zetlan is tops!! I wouldn't have a tooth in my head without him....


Reply

Glad you still have teeth in your head, ha ha!! Thank you Ed :)

StarStarStarStarStar I thought the responce time was great — 

I thought the responce time was great


Reply

Thank you Mike :)

StarStarStarStarStar As always Sue did another outstanding job!! — 

As always Sue did another outstanding job!!


Reply

Awesome!! Thank you :)

StarStarStarStarStar I had a cleaning with Lynn — 

I had a cleaning with Lynn. I've been going to Lynn for over 20 years and I can't say enough about her. She's wonderful!


Reply

Awww, thank you for the great review!

StarStarStarStarStar You should allow a payment plan for money owed after insurance payment. — 

You should allow a payment plan for money owed after insurance payment.


StarStarStarStarStar Lissa always does a very nice cleaning. — 

Lissa always does a very nice cleaning.


Reply

Awesome! Thank you Barbara!

StarStarStarStarStar Drs Zetland and Rubin I thoroughly enjoy the entire experience while being treated at your office — 

Drs Zetland and Rubin I thoroughly enjoy the entire experience while being treated at your office. I drove two hours to my last appointment and can't imagine changing dentist office to make my commute shorter.


Reply

Thank you Tim, we are happy to hear that your commute is not getting in the way of seeing us!

StarStarStarStarStar My appointment was with Karen. She is excellent!  — 

My appointment was with Karen. She is excellent!


Reply

Great to hear, thank you for the great review :)

StarStarStarStarStar I always have a great experience With Karen, she is great!! — 

I always have a great experience With Karen, she is great!!


Reply

Great!!! Thank you :)

StarStarStarStarNo Star My recent visit — 

I ended up waiting for 45 min not realizing I had come 30 min early. It would have nice if I was atleast acknowleged or if someone mentioned I was early. The Drs. were very nice as well as their techs. I really appreciated the fact that the dr made sure I was ok throughout the procedure. It was comforting knowing that he was looking out for me.


Reply

I do apologize for that, the girls at the front desk do try to let the patients know if they arrive early. Not sure how that was overlooked and will not happen again. We are very happy to hear that your visit went very well :)

StarStarStarStarStar I love you guys — 

I love you guys. You have helped improve my dental hygiene so much that I don't see you as much as I used to. And that's a good thing!!


Reply

Aw, thanks Holly - we love you too!

StarStarStarStarStar Going to the Dentist is not something people look forward to but going to see Dr — 

Going to the Dentist is not something people look forward to but going to see Dr. Rubin and his staff is always a pleasure, his staff is so friendly/ professional, I always feel welcome. Dr.Rubin and his assistant Sandy work so well together can't help but laugh when I am in the chair. I was very pleased when I found a place that could meet all my dental need with out having to go to different specialists. Dr.Rubin can do it all. When I first walked into the office I was always hiding my face due to my teeth, not anymore. Thank you Dr.Rubin for giving me my smile back.


Reply

Thank you Sue :)

StarStarStarStarStar When I completed the yearly form, I checked off the block "don't call me at work"  — 

When I completed the yearly form, I checked off the block "don't call me at work" . Next day, I get call at work....why answer the question if no one reads it? I don't like waiting around when it is not necessary.


Reply

The forms are reviewed, and we have always called you at work for the number of years you have been a patient here. Kim wanted to call you after your appointment to explain that your appointment was scheduled for one hour (as all adult cleanings are and always have been). Dr. Zetlan was getting ready at 8:45 to go in to see you, as there were still 15 minutes left to your appointment.

StarStarStarStarStar Awesome, friendly and professional! — 

Dr. Carol was excellent! She walked me through options and told me what she was doing every step of the way. I also had a small issue with a filling from my previous appointment and she took care of that as well. I am very pleased with all of the experiences I've had at Dr.'s Zetlan, Rubin and Carol.


Reply

Thank you for the excellent review!! :)

StarStarStarStarStar Karen rocks!Not so sure I'll wear sandals in April again :( — 

Karen rocks!Not so sure I'll wear sandals in April again :(


Reply

:)

StarStarStarStarStar Patty is an excellent addition to your staff. I enjoyed my visit very much — 

Patty is an excellent addition to your staff. I enjoyed my visit very much. She is both pleasant and professional.


Reply

Very nice, thank you :)

StarStarStarStarStar I've been going there for sooooo long, I love everybody there — 

I've been going there for sooooo long, I love everybody there. They are all like family, best friends. Love you Lynne, love you Kim...Dr. Z....Amy, you're OK, too. Rita Louf


StarStarStarStarStar I was very pleased with my recent appointment — 

I was very pleased with my recent appointment. I was taken five minutes early which is extremely rare in any Doctor's office. Lisa who did my cleaning was great. Your front office is very knowledgable with insurance and didn't hesitate to find out how my new insurance worked when I started with you last October. I am very grateful and would refer you to family and friends.


StarStarStarStarStar Excellent service and everyone is always very pleasant. — 

Excellent service and everyone is always very pleasant.


StarStarStarStarStar Everyone is so pleasant from your first step in until your last step out. — 

Everyone is so pleasant from your first step in until your last step out.


Reply

Thank you Doris :)

StarStarStarStarStar I have been going to your office for over 25 years and really value Lynne Gunther as my dental... — 

I have been going to your office for over 25 years and really value Lynne Gunther as my dental hygienist, Kim as the benefits specialist, as well as Dr Zetlan and Rubin for their dental expertise.


Reply

Great review, thank you Dave!

StarStarStarStarStar I appreciate that there is little or no wait time when you arrive for your appointment — 

I appreciate that there is little or no wait time when you arrive for your appointment. I know how difficult it is to stay on schedule, kudos to my hygienist and the staff.


Reply

Great to hear :) Thank you!

StarStarStarStarStar Tooth fixed, thank you Dr. Zetlan even with no pain!!! — 

Tooth fixed, thank you Dr. Zetlan even with no pain!!!


Reply

Awesome!!!

StarStarStarStarStar I feel very fortunate, to have a great team taking care of me — 

I feel very fortunate, to have a great team taking care of me. The process and procedures are explained thoroughly so that I understand what to expect.


Reply

Thank you so much Cathy! This is a great review :)

StarStarStarStarStar This place is the BEST!!!! — 

This place is the BEST!!!!


Reply

AWESOME, thank you Linda :)

StarStarStarStarStar Friendly staff and always understanding and accommodating to all situations. — 

Friendly staff and always understanding and accommodating to all situations.


Reply

Thank you Lisa :)

StarStarStarStarStar I feel like I receive individual care with a little extra warmth every time I visit the office — 

I feel like I receive individual care with a little extra warmth every time I visit the office. Thank you for my wonderful care.


Reply

Thank you for the awesome review!!!

StarStarStarStarStar Karen is awesome as always. — 

Karen is awesome as always.


Reply

Thank you Paul :)

StarStarStarStarStar Have always enjoyed years and years and years of great friendly service and dental care! My team... — 

Have always enjoyed years and years and years of great friendly service and dental care! My team has always been more than just a dentist, his asst, Hygienist, receptionist, administrative assistants etc. always get to share laughs with everyone, thanks


Reply

Awesome review :) Thank you so much Jeff!

StarStarStarStarStar Excellent treatment provided as always. — 

Excellent treatment provided as always.


Reply

Thank you :)

StarStarStarStarStar Great work! Lisa is the best! I recommend a big raise!! — 

Great work! Lisa is the best! I recommend a big raise!!I would travel a hundred miles to have Lisa, Dr Zetlan and Dr Rubin work on my teeth. Always a pleasure! Also thanks to the girls at the front desk. They make it all happen in the command center. Being in a "people business" my self, I recognize a professional team. Keep up the great work... Dave Anderson


Reply

Wow!!! This one of the greatest reviews we have ever received, we appreciate it! We are sharing this on our facebook page for all to see :) PS... maybe you can even get an extra chapstick at your next appointment, ha ha ha :)

StarStarStarStarStar Right on time all the time. I love that! — 

Right on time all the time. I love that!


Reply

Awesome :) Thank you!

StarStarStarStarStar I think Linda S is great! She is very thorough and gentle.  — 

I think Linda S is great! She is very thorough and gentle.


StarStarStarStarStar Good Visit — 

Another pleasant experience.


StarStarStarStarStar 5 stars — 

I was most happy with my visit.


Reply

Thank you so much :)

StarStarStarStarStar :) — 

When I left, I understood what I needed to do to keep my teeth clean. My teeth also felt super smooth and clean so.


StarStarStarStarStar Lynn does an OUTSTANDING job! AS ALWAYS!  — 

Lynn does an OUTSTANDING job! AS ALWAYS!


StarStarStarStarStar Thank you so much for not only fitting me in as emmergency tx,, but the overall visit, from first... — 

Thank you so much for not only fitting me in as emmergency tx,, but the overall visit, from first greet at the desk till my procedure,, was professional, reasurring, and made me feel at ease as much as possible. DR Rubin is a wiz and so totally impressed, I hope this continues to go as well. Sharon Jones


StarStarStarStarStar The new person "Patti" is a nice person, but I really missed the girl I have all the time — 

The new person "Patti" is a nice person, but I really missed the girl I have all the time. I would have liked to know that I was getting someone else before the appointment was booked.


StarStarStarStarStar Always a Good Time...Even when it hurts...bob — 

Always a Good Time...Even when it hurts...bob


Reply

Ha, Ha....good one Bob :)

StarStarStarStarStar Poor Karen has to work with Nanook of the North winds blowing on her back .  — 

Poor Karen has to work with Nanook of the North winds blowing on her back . .thus far she has been able to withstand the chill . . hope a shivering hand does not slip into someone's unsuspecting gum line!


Reply

ha ha...good one Al, we check on her often to be sure she is not frozen!

StarStarStarStarStar Keep Outdoor Life subscription in the office. — 

Keep Outdoor Life subscription in the office.


Reply

will do :)

StarStarStarStarStar Review — 

Per usual Lynne and Dr Zetlan were thorough, Professional and personal.


Reply

Thank you MaryEllen! :)

StarStarStarStarStar Dr Ruben is very good at what he does — 

Dr Ruben is very good at what he does. I especially appreciate that he explains things very clearly.


Reply

Thank you for the great review Ken!

StarStarStarStarStar I am no longer affraid to go to the dentist — 

I am no longer affraid to go to the dentist. This dentist office has a relaxed atmosphere and you even laugh and joke during your session. I am very happy and even if I ever move away I will make the trip to this office for my appointments.


Reply

This is awesome, thank you for the great review and so happy to hear that you are not afraid anymore! :)

StarStarStarStarStar Always the best! That's why I use your service!!5 Stars!!! — 

Always the best! That's why I use your service!! 5 Stars!!!


Reply

Thank you for the great review Ed!

StarStarStarStarStar Lynne Gunther — 

Lynne is a great hygienist. I've been seeing her for years and she always does an outstanding job. Wanted to be sure to pass along the positive feedback. :)


Reply

Thank you so much Katie :)

StarStarStarStarStar Lynn is always fantastic. She is an amazing hygenist but also a very good person — 

Lynn is always fantastic. She is an amazing hygenist but also a very good person. I trust her implicitly.


Reply

Great review, thank you so much Lorrie!

StarStarStarStarStar Karen, Does a great job she is an experienced professional that does her job well . — 

Karen, Does a great job she is an experienced professional that does her job well .


Reply

Great review, thank you Peter!

StarStarStarStarStar Sue is always totally excellent! Kim was very proficient in explaining Delta Dental plan info to... — 

Sue is always totally excellent! Kim was very proficient in explaining Delta Dental plan info to me and Kristi was her usual sweet kind self. Dr. Rubin was pleasant and efficient as always.... a great staff!


Reply

Awesome, thank you for the excellent review Ann :)

StarStarStarStarStar Your staff is always very pleasant. You are not kept waiting and treated well. — 

Your staff is always very pleasant. You are not kept waiting and treated well.


Reply

Great to hear, thank you so much Karen!

StarStarStarStarStar Lynn was very professional and made me feel right at home, an excellent customer experience, — 

Lynn was very professional and made me feel right at home, an excellent customer experience,


Reply

Thank you Norm!

StarStarStarStarStar Your office staff is so helpful and wonderful — 

Your office staff is so helpful and wonderful. They give suggestions on payment options so I always know where I stand. Thank you - Happy Holidays to All!


Reply

Thank you for the great review!

StarStarStarStarStar Friendliest place around — 

Secretly hoping I had cavities so I could come back sooner than six months :)


Reply

ha ha - that is very funny Matt! You can come and visit us anytime!

StarStarStarStarStar Not happy with the person that cleaned my teeth. Not sure if I'm going to come back.  — 

Not happy with the person that cleaned my teeth. Not sure if I'm going to come back.


Reply

I am glad you and Dr. Rubin had a chance to discuss your last appointment. As a patient of 20 years, we are pleased that you are willing to give us another opportunity to continue your treatment. We apologize for any misunderstanding. We look forward to seeing you see soon!

StarStarStarStarStar Going to the Dentist is not my most favorite thing to do but Karen makes the experience as... — 

Going to the Dentist is not my most favorite thing to do but Karen makes the experience as pleasant as possible and makes it a point to remember the little things like my sore jaw from TMJ and the sensitive spots in my mouth. Don't know what i'll do when she's ready to "retire". Thank you for all you do for you patients.


Reply

Thank you the excellent review, I will be sure to pass this along to Karen :)

StarStarStarStarStar The front desk staff is great, Karen is fantastic and it's always great to see Amy (especially... — 

The front desk staff is great, Karen is fantastic and it's always great to see Amy (especially when I'm not heading to her chair to get work done).


Reply

Great review, thank you so much Holly....always a pleasure!

StarStarStarStarStar I would prefer txt messages please. I feel emails and txts are a bit much — 

I would prefer txt messages please. I feel emails and txts are a bit much. thank you for everything Vanessa


Reply

Hi Vanessa, I did change your account to only text messages! : )

StarStarStarStarStar Lynn continues to provide me the greatest amount of attention I've enjoyed for 30 years — 

Lynn continues to provide me the greatest amount of attention I've enjoyed for 30 years. I continually recommend Zetlan & Rubin to my friends and colleagues.


Reply

Awesome ....thank you so much for the excellent review!!

StarStarStarStarStar Always pleasant. Great personnel. — 

Always pleasant. Great personnel.


Reply

Awesome, thank you Anna :)

StarStarStarStarStar Excellent service excellent care! — 

Excellent service excellent care!


Reply

Awesome patients too :) Thank you Cathy!

StarStarStarStarStar the staff does a great job every time — 

the staff does a great job every time


Reply

Awesome, thank you Mike :)

StarStarStarStarStar you people are outstanding from the time you walk in until the time you leave — 

you people are outstanding from the time you walk in until the time you leave


Reply

Thank you so much for the great review!

StarStarStarStarStar Better than the last appointment I can take advise on how to take care of my teeth better, not be... — 

Better than the last appointment I can take advise on how to take care of my teeth better, not be scolded like a child .


StarStarStarStarStar I especially liked the new policy of not having to complete patient info sheet for every visit — 

I especially liked the new policy of not having to complete patient info sheet for every visit. Reviewing and initialing was a great idea. Oh and Lynn continues to do an OUTSTANDING job cleaning my teeth!


Reply

Great, yes, just a once a year now we will need patients to update the form! :)

StarStarStarStarStar I don't know many people who can say they enjoy going to the dentist or having cleanings but I do — 

I don't know many people who can say they enjoy going to the dentist or having cleanings but I do. I've referred several people to Dr. Zetlan and they are all happy w/him and the rest of the staff there. Everyone is so nice and friendly and the care is great.


Reply

Awesome, thank you for the great review! The referrals are greatly appreciated also :)

StarStarStarStarStar We love Dr Carol and her staff — 

We love Dr Carol and her staff. They are professional and friendly and always willing to help us with any questions we may have. We recommend them to anyone who asks about dentists.


Reply

Awesome, thank you for the great review & we appreciate the referrals :)

StarStarStarStarStar A big thank you to Dr. Rubin for explaining everything to me during my roote canal — 

A big thank you to Dr. Rubin for explaining everything to me during my roote canal. I felt very comfortable and confident in his ability to fix my tooth. Thanks!


Reply

Great to hear that was a good experience :) I will be sure to pass this along to Dr.Rubin!

StarStarStarStarStar I would like to have an itemized receipt — 

I paid by Credit Card - I would like to have an itemized receipt so I know each item and it's charge. Over all, my visit was fine as usual.


Reply

Michael, we have no problem printing you an itemized receipt, we generally do when a flex/health spending card is used. In the future, please feel free to ask and we will gladly print one out for you :)

StarStarStarStarStar Everyone is always very friendly and professional. Sue is the BEST!! — 

Everyone is always very friendly and professional. Sue is the BEST!!


Reply

I will be sure to pass this along to Sue, thank you for the excellent review :)

StarStarStarStarStar Karen was awesome as usual — 

Karen was awesome as usual.I hope they realize it, Kim does a lot in that office to help with scheduling and working the insurance and finances.She is terrific.


Reply

Thank you Paul!

StarStarStarStarStar I always refer friends to Dr. Zetlan's — 

I always refer friends to Dr. Zetlan's. I really enjoy seeing my Hygienist, Karen, as she is very knowledgeable and gentle, and does a great job! I have had fillings and crowns done and all are wonderful. The office staff are very good at explaining my insurance and any costs. I have been a patient for many years.


Reply

Thank you Sandra....great review :) We appreciate all your referrals!

StarStarStarStarStar Always a good experience, I would never go any place else! — 

Always a good experience, I would never go any place else!


Reply

Great to hear!! Thank you for the awesome review :)

StarStarStarStarStar It's always a pleasure to see all those smiles at the dentist office! :-) — 

It's always a pleasure to see all those smiles at the dentist office! :-)


Reply

Thanks Mike :)

StarStarStarStarStar I always enjoy my visits to your office your staff is always wonderful — 

I always enjoy my visits to your office your staff is always wonderful


Reply

Joanne, Thank you for the great review :)

StarStarStarStarStar Great stressless experience. — 

I always leave Dr. Rubinstein office with an even greater understanding of how to properly care for my teeth and gums. Staff is courteous, helpful and efficient. I never feel rushed and always have my questions clearly and appropriately answered.


Reply

Thank you so much Marie (best cook ever)!!! :)

StarStarStarStarStar Always receive excellent service. — 

Always receive excellent service.


Reply

Awesome! Thank you Norm :)

StarStarStarStarStar The staff is very courteous and profesional. — 

The staff is very courteous and profesional.


StarStarStarStarStar Great Experience — 

I've been coming to the practice for nearly 5 years now, the staff are always friendly and helpful. I am always made aware of my dental situation and options during my visit. Overall this is a wonderful practice and I would recommend this practice to my family and friends.


StarStarStarStarStar I have been with the practice for many years and since moved away, but will always make the trip... — 

I have been with the practice for many years and since moved away, but will always make the trip for such exceptional dental care. Thanks to all of you!


Reply

Awesome, we are happy that you still make the trip also :)

StarStarStarStarStar Dental Visit? No Problem. — 

It's not earth shattering news that nobody likes going to the dentist. But the staff at your office make you feel so comfortable, you almost forget what you're there for. I said almost :) This starts at the front desk reception, to the assistants, over to the hygienists, and of course the doctors themselves.


Reply

Thank you so much Barry for the awesome review :)

StarStarStarStarStar Great way to start the morning! Puts a smile on my face all day! — 

Great way to start the morning! Puts a smile on my face all day!


Reply

Nice to hear, thank you so much :)

StarStarStarStarStar Nice people and very pleasant service — 

Nice people and very pleasant service. It is eas enjoyable an experience that you can get while someone's hands are in your mouth scraping your teeth.


Reply

Thank you Tom!

StarStarStarStarStar I have encouraged many people to go to this office(And they do) — 

I have encouraged many people to go to this office (And they do). Great service from the front desk To the Hygentist and Dentists


Reply

Deb, thank you so much for all your referrals they are greatly appreciated...keep 'em coming :)

StarStarStarStarStar Excellence and proffesionalism — 

Best staff ever, very helpful.


Reply

Thank you for the great review :)

StarStarStarStarStar very nice experience , I will be sending my entire family of 5 to your office in thte near future — 

very nice experience , I will be sending my entire family of 5 to your office in thte near future


Reply

Awesome, thank you so much :)

StarStarStarStarStar Karen was outstanding -- she provided me with feedback and information helpful for maintaining... — 

Karen was outstanding -- she provided me with feedback and information helpful for maintaining good oral hygiene, but she was fun to chat with as we went through the cleaning.


Reply

Great! I will be sure pass this along to Karen! Thank you :)

StarStarStarStarStar Prompt, on time and friendly complete service.Thanks. — 

Prompt, on time and friendly complete service. Thanks.


Reply

Great to hear, thank you :)

StarStarStarStarStar Excellent Service — 

As always, my recent visit excellent


Reply

Awesome!!! Thank you, Ernie :)

StarStarStarStarStar Front desk was friendly and efficient per usual — 

Front desk was friendly and efficient per usual. Lynne was very thorough, professional and friendly per usual. She's a pleasure to deal with.


Reply

Very nice, thank you :)

StarStarStarStarStar Very happy — 

Everyone was pleasant and informative.


Reply

It was nice to you again Joel!

StarStarStarStarStar I always have a great experience as the staff is friendly and makes you feel comfortable — 

I always have a great experience as the staff is friendly and makes you feel comfortable. I also enjoy having the television during cleaning/treatment as it is a great distraction and makes the time go by quickly.


Reply

Awesome :) Thank you for the great review!

StarStarStarStarStar Another Great Visit — 

An excellent job as always.


Reply

Thank you for the excellent!

StarStarStarStarStar It is ALL good! You guys are the BEST!!!!!! — 

It is ALL good! You guys are the BEST!!!!!!


Reply

Thank you Linda :)

StarStarStarStarStar -Did not like attitude of new hygienist-I was very surprised that I had to pay full cost of the... — 

-Did not like attitude of new hygienist -I was very surprised that I had to pay full cost of the visit. With the deep root scaling, I was told that insurance would cover more frequent cleanings


Reply

We are would like to speak to you regarding this, please give Kim a call, she has also left you a voicemail in the meantime.

StarStarStarStarStar Lynne has been my hygienist for many years. She is amazing and always does a fabulous job — 

Lynne has been my hygienist for many years. She is amazing and always does a fabulous job. She works speedily and still finds time to talk about our personal lives. I love getting my teeth cleaned every 6 months!


StarStarStarStarStar Teeth cleaning with Lisa — 

I found the cost a little high but I had a very good cleaning.


Reply

Our office does offer a senior courtesy and provide quality care.

StarStarStarStarStar Absolutely the best dental care I have received in 57 years. — 

Absolutely the best dental care I have received in 57 years.


Reply

Thanks for the awesome review :) I will be sure to pass this along to Dr. Z!

StarStarStarStarStar Extremely Courteous and professional. — 

Extremely Courteous and professional. 5 Stars.


Reply

Thank you Karen for the 5 star review :)

StarStarStarStarStar Sue is the absolute best!!  — 

Sue is the absolute best!!


Reply

Great!! Thank you, I will be sure to pass this along to Sue :)

StarStarStarStarStar Great experience, Lynn is always very pleasant and does a great job cleaning my teeth. — 

Great experience, Lynn is always very pleasant and does a great job cleaning my teeth.


Reply

Awesome, thank you! I will be sure to pass this along to Lynne :)

StarStarStarStarStar Lissa was wonderful! My teeth feel so clean.  — 

Lissa was wonderful! My teeth feel so clean.


Reply

Best feeling ever :) I will be sure to pass this along to Lissa!

StarStarStarStarStar Bright smiles — 

Keep up the great work! Special thanks to Kim for her persistence with my insurance company!


Reply

You are so welcome :)

StarStarStarStarNo Star The dental hygenist I had was AWESOME! So friendly & nice — 

The dental hygenist I had was AWESOME! So friendly & nice. She used a new method of cleaning my teeth (water & vibration instrument), it was much easier on my gums and less painful. The only complaint is that I had a 4:30 appointment, the cleaning took about a 1/2 hour and I then had to sit and wait for almost a 1/2 hour (at least 25 minutes) for the dentist to come in and check my teeth. Not a huge issue but for those who have time committments I was surprised it took so long, also the reasoning was that he was on a call, not sure if that made me feel very good as a client in the office. Overall it was a fine experience.


StarStarStarStarStar Always have a great visit, Karen always explains what's going on in my mouth — 

Always have a great visit, Karen always explains what's going on in my mouth. I never mind going to the dentist!!!


Reply

Awesome, Awesome, Awesome :)

StarStarStarStarStar Karen is a five star dental hygenist, she is excellent!!!!!! — 

Karen is a five star dental hygenist, she is excellent!!!!!!


Reply

Thank you so much :)

StarStarStarStarStar Always a pleasant visit to the dentist! — 

Always a pleasant visit to the dentist!


Reply

We love to hear that :) Thank you!

StarStarStarStarStar Patti was very friendly and professional. — 

Patti was very friendly and professional.


Reply

Very good, I will be sure to pass this along! Thank you!

StarStarStarStarStar my appt — 

Prompt friendly and efficient


Reply

Awesome! Thank you :)

StarStarStarStarStar Review of visit — 

I always feel the staff in your office are professional and warm!


Reply

Thank you Judy :)

StarStarStarStarStar My Appointment  — 

I was very happy with my visit. My daughter and I were in and out in no time. They also did a very good job of explaining the process of each of our visits.


Reply

Awesome! Thank you for the great review :)

StarStarStarStarStar loved my cleaning! — 

I used to hate having my teeth cleaned until I met Sue


Reply

Awesome, glad Sue was able to make you love getting your teeth cleaned :)

StarStarStarStarStar Filling — 

The dental assistant working with Dr. Zetlan was unfamiliar with my chart and her working environment. I felt that she asked a lot of questions that I don't think was relevant to my procedure. However Dr. Zetlan was fantastic as always!


Reply

Sorry that it was a bit different at your filling appointment. Amy was out sick that day, again we apologize!

StarStarStarStarNo Star Very efficient visit had filling was in and outin 30 minutes! — 

Very efficient visit had filling was in and outin 30 minutes!


Reply

Great review, thank you Don :)

StarStarStarStarStar Excellent — 

I was very happy with my visit.


Reply

Great! Thank you Bob :)

StarStarStarStarStar This was my first time meeting Sue — 

This was my first time meeting Sue. She did a fantastic job with my cleaning and explained everything clearly. Thank you Sue. Appreciate your help.


Reply

Awesome, I will be sure to pass this along :)

StarStarStarStarStar It's always worth the drive from Manchester to come to the office — 

It's always worth the drive from Manchester to come to the office. Thank you for being a great office!


Reply

Thank you for making the trip :)

StarStarStarStarStar The only thing that disappoints me is to find out that my daughter was charged a $50 — 

The only thing that disappoints me is to find out that my daughter was charged a $50.00 missed appointment fee. That is a ridiculous amount to charge for a missed appointment especially for a young,single mom struggling to make ends meet!


Reply

We value our patients time as well as our hygienist/doctor time. Our cancellation policy is posted at the front desk and a simple phone call from the patient would have alleviated the need to charge and afforded us the opportunity to schedule another patient. The charge is never applied to the first missed appointment.

StarStarStarStarStar Staff with a capital S. — 

Staff was great from greeting to send off


Reply

Awesome, thank you John!

StarStarStarStarStar Very professional office. I like that I didn't have to wait. — 

Very professional office. I like that I didn't have to wait.


Reply

Great review, thank you Bill!

StarStarStarStarStar great timing — 

The time of my appointment worked out great for me. Working 1st shift, getting an appointment late in the evening without expending a vacation or sick time is a bonus. Thank you.


Reply

Awesome, glad the later hours work well for you!

StarStarNo StarNo StarNo Star I was unhappy when I left the office, because I could feel foreign pieces in my mouth which Amy... — 

I was unhappy when I left the office, because I could feel foreign pieces in my mouth which Amy dismissed as just the feeling of the temp crown. Later I pulled from between my upper teeth, pieces of what appeared to be plastic and other white particles. When I rinsed my mouth even more white particles were flushed out. The very next day I was flossing my teeth, and when I flossed around the temp crown and pulled the floss from between my teeth the crown popped off. Although not an emergency, it was an imposition for me to go out and purchase Dentemp, and then have to replace the crown. After paying over $1000.00 for this procedure, I would expect much better care and the time to make certain the procedure was done properly. I am very disappointed and I am seriously considering seeking out a new dentist.


Reply

Hi Jerry, So sorry for your inconvenience and for your feeling this way. Temporary crowns are just that, temporary. In most cases, the temp does stay in the 2 weeks while the permanent is being made. If for some reason, they do fall out then we are able to get you in for a quick re-cement. I did leave you a voicemail this morning, hoping to reach you & get you in the schedule at your convenience. You are great patient and would hate to see you leave, hopefully we can resolve the issue.

StarStarStarStarStar Excellent — 

Great place for those who are afraid of the dentist! They are very gentle!


Reply

Thank you Barbara!

StarStarStarStarStar Is it necessary to fill out the form upon arrival every time I have an appointment — 

Is it necessary to fill out the form upon arrival every time I have an appointment. If nothing has changed, waste of time and paper.


Reply

Sorry :( The form is a once a year, medical history update.

StarStarStarStarStar This has nothing to do with a review. but the new style tooth brush is great — 

This has nothing to do with a review. but the new style tooth brush is great. Easy to concentrate on problem areas,soft,yet firm.


Reply

Thank you George....that is good to know :)

StarStarStarStarStar Pleasant.  — 

As usual, the visit was pleasant due to Lynn's friendly professionalism and caring demeanor.


Reply

Very nice, thank you Karen. I will be sure to pass this along to Lynne :)

StarStarStarStarStar Professionalism of our hygeinist was great for my 4 year old — 

Professionalism of our hygeinist was great for my 4 year old. He was fine until the very end, he was not having any part of the fluoride. Not sure how this could be worked around next time, do it sooner before his patience runs out maybe?


Reply

He did great :)

StarStarStarStarStar Very proffesional and friendly staff, they me feel comfortable considering that I am so frightened... — 

Very proffesional and friendly staff, they me feel comfortable considering that I am so frightened with dentists.


Reply

Great! Happy that we can make you feel at ease!

StarStarStarStarStar I don't think anyone really likes going to the Dentist, but it is always a pleasant experience at... — 

I don't think anyone really likes going to the Dentist, but it is always a pleasant experience at your office. Dr. Ruben & his staff are very nice!


StarStarStarStarStar Great Servie always good after all i have been going there for 19 years — 

Great Servie always good after all i have been going there for 19 years


Reply

We love to see you Charlie!

StarStarStarStarStar I am always greeted with provessionalism — 

I am always greeted with provessionalism. As usual, I left the office with new information and advice for better dental health. A superior dental experience, provideed by a knowledgeable and experienced staff.


Reply

Marie, you are awesome!!! :) Thank you for the goodies!

StarStarStarStarStar Great Visit — 

Mary and the staff did a great job as always


StarStarStarStarStar As always it was a pleasure! — 

I have been coming to the practice for over 4 years and the staff is always friendly, informative, and a general pleasure. I would highly recommend this practice!


Reply

Thank you Eric!

StarStarStarStarStar Very pleased with the visit — 

Was explained in detail about all the issues I had and was guided accordingly.


Reply

Awesome, great review...thank you!

StarStarStarStarStar Have been going here for years and  — 

Have been going here for years and refer others, too.


Reply

Thank you Sandra, the referrals are appreciated, we love them!

StarStarStarStarNo Star I was upset to learn that I could not see Dr — 

I was upset to learn that I could not see Dr. Carol as she had changed her hours and was only notified of this the day before. I was also expecting a call that day from someone about an issue I had that Karen was going to talk to Dr. Carol about but never heard back!


StarStarStarStarStar I have TMJ which makes for a very stressful experience getting my teeth cleaned — 

I have TMJ which makes for a very stressful experience getting my teeth cleaned. But Karen used an ultrasonic tool that made my cleaning go much faster and much more comfortable. I left there happy and with a feeling of such relief. Now i won't dread my cleanings anymore thanks to Karens great idea. Thank you Karen your the best! :)


StarStarStarStarStar what? — 

Karen's a great hygienist


Reply

Thank you Joanne :)

StarStarStarStarStar Root Canal Visit — 

I was treated professionally and made to feel at ease. I couldn't be happier with the experience and outcome.


Reply

Great...thank you for the excellent review :)

StarStarStarStarStar Karen is awesome!  — 

Karen is awesome! She deserves a reduced work schedule,a big raise,a bonus and Dr.Rubin's Porsche on the weekends.😊


Reply

Dr. Rubin says "SURE, Keep Dreaming"!!! Great Review...thank you Paul :)

StarStarStarStarStar Great experience — 

As usual, the entire staff was welcoming and highly professional. Always a great experience!


Reply

Thank you for the excellent review Andrea :)

StarStarStarStarStar We had a great visit.  — 

We had a great visit. I believe Lisa was our hygienist. It was my 3 year olds first time and she made him feel comfortable and special. She is really good with kids. He was very excited to leave with a gift bag. Thanks for making his first impression of going to the dentist a positive one.


Reply

Awesome, I will be sure to pass this along to Lissa :)

StarStarStarStarStar Great staff and very proffesional — 

Great staff and very proffesional. Love this place although I'm scared of dentists, they cheer you up and you feel comfortable. Makes me smile. ;)


Reply

Awesome, glad we are able to cheer you up :)

StarStarStarStarStar I couldn't ask for a better team to treat my dental problems — 

I couldn't ask for a better team to treat my dental problems. I am treated not as a patient but a friend. Thanks


Reply

Very nice, thank you Bob! Take Care :)

StarStarStarStarStar Minimal hassle — 

Returned for a small cavity after checkup. No issues, excellent care.


Reply

Awesome, thank you Bob!

StarStarStarStarNo Star Always a friendly, professional atmosphere. Excellent dental care. Thank you Drs — 

Always a friendly, professional atmosphere. Excellent dental care. Thank you Drs. Zetlan, Rubin and Rice. Building owner needs to improve handicap access.


StarStarStarStarStar Excellant Service — 

I have been going to this practice for years. They are extremely friendly and professional. I have recommended this practice many times and will continue to recommend.


Reply

Thank you Jim!

StarStarStarStarStar A Vodka Martini would be nice... — 

A Vodka Martini would be nice...


Reply

ha, ha....wishful thinking Bob :)

StarStarStarStarStar I have referred many new patient's to this practice and will continue to do so.I have been a pt — 

I have referred many new patient's to this practice and will continue to do so. I have been a pt. at this practice for about 15yrs. I have continuely gotten great care and education from this practice. Not only from Dr Rubin but from my Hygenist Lynne and Kim at the front desk. Thank you


Reply

Thank you Deb for all referrals, keep 'em coming :) We appreciate it!!

StarStarStarStarStar Whenever you can be taken in early before your appointment time is a good thing. — 

Whenever you can be taken in early before your appointment time is a good thing.


Reply

Awesome to hear, thank you Mark!

StarStarStarStarStar Lynn does an outstanding job on my teeth — 

Lynn does an outstanding job on my teeth. After being with her for years, it as if a "friend' is taking care of them.


Reply

Thank you Bill!

StarStarStarStarStar Very nice visit as usual. — 

I receive very good care and the facility is clean and the employees are professional.


Reply

Awesome! Thank you :)

StarStarStarStarStar Great staff — 

Great staff and great experience


Reply

Thank you Sandra :)

StarStarStarStarStar Love My Dentists — 

No matter which of the three dentists at this practice it is always a pleasure!!!


Reply

Awesome! Thank you Karen :)

StarStarStarStarStar Had a great time. Lisa made me feel at home and looking for to my next appt. — 

Had a great time. Lisa made me feel at home and looking for to my next appt.


Reply

Very nice! Thank you for the excellent review :)

StarStarStarStarStar Snowstorm Appointment — 

Despite the snowstorm, I was still able to go to my appointment that they moved earlier in the day. There was no usual wait in the lobby, either because many people canceled or that the staff/team was moving more briskly to get everyone out before the worst of the storm hit, but I didn't feel like they were rushing me through my appointment. They cleaned my teeth as well as usual and at a normal pace. Everyone was pleasant, and they sent me home with a goodie bag of toothbrushes and floss and wishes for safe travels in the snow.


Reply

Thank you!

StarStarStarStarStar Thankyou for supplying outdoors fishing / hunting magazines in the lobby. Happy New Year. — 

Thankyou for supplying outdoors fishing / hunting magazines in the lobby. Happy New Year.


Reply

You are welcome!

StarStarStarStarStar Wouldn't go anywhere else! Even when I lived out of state I would come home to go only here for my... — 

Wouldn't go anywhere else! Even when I lived out of state I would come home to go only here for my teeth


Reply

AWESOME!! Thank you Nick :)

StarStarStarStarStar Merry Christmas — 

For a dentist appointment it was not too bad at all,


Reply

Thank you John (the cashew man) :)

StarStarStarStarStar Karen does a great job on my cleaning! — 

Karen does a great job on my cleaning!


Reply

Thank you very much Ed!

StarStarStarStarStar it was my first appointment, but so far it was a great experience.  — 

it was my first appointment, but so far it was a great experience.


Reply

Awesome! Thank you Gary!

StarStarStarStarNo Star cleaning — 

Been coming for 25 years. You must be doing something right!


Reply

25 years, wow!! Thank you Eliza :)

StarStarStarStarStar Always great — 

Always great experience. My kids enjoy coming in.


Reply

Great :)

StarStarStarStarStar I always have a positive experience at your office! — 

I always have a positive experience at your office!


Reply

Great! Thank you Lynn :)

StarStarStarStarStar I am a patient of dr. Rubin and hygienist Sue Gagne for a long time — 

I am a patient of dr. Rubin and hygienist Sue Gagne for a long time. I really appreciate their professionalism. They are always create comfortable conditions for patients and make an excellent job helping us to solve any kind of teeth problems.


Reply

Thank you for the excellent review Helen!

StarStarStarStarStar Excellant service, very pleasant staff. — 

Excellant service, very pleasant staff.


Reply

Thank you Norman!

StarStarStarStarStar Just a terrific staff who care about their patients. — 

Just a terrific staff who care about their patients.


Reply

Thank you Mo!

StarStarStarStarStar I would recommend this dental office — 

I would recommend this dental office. The staff is friendly, professional and make you feel comfortable. They consider your needs and adapt as needed.


Reply

Karen, thank you for the excellent review :)

StarStarStarStarNo Star I was there for the first time and had a dental exam done — 

I was there for the first time and had a dental exam done. It would have been great if they had done my routine cleaning for me at that same appointment, so that I wouldn't have to go back again. Overall, it was a great experieince. I love the fact that you have evening appoitnments 3 days a week. This is very convenient for people that work during the day.


Reply

During the first appointment an update of xrays (if needed) & a thorough comprehensive exam is provided. This allows the hygenist/dentist to determine what treatment will be best for you.

StarStarStarStarStar My only "observation" is that I indicated on the form to reach me by email, yet I stiil get... — 

My only "observation" is that I indicated on the form to reach me by email, yet I stiil get reminders by phone call.


Reply

Yes, you are in the system & do receive confimation emails. When you receive the email, there is a box to click & that will confirm the appointment in our software. We place calls for all appointments that we do not receive confirmation via email. Sorry for any confusion.

StarStarStarStarStar Dental cleaning — 

Friendly, helpful and well informed staff.


Reply

Thank you for the great review :)

StarStarStarStarStar Always a very pleasant environment — 

Always a very pleasant environment. I know my dental health is in good hands and I am getting the best possible care.


Reply

Thank you Gail :)

StarStarStarStarStar Dr Zetlin feedback — 

Best dentist I've ever had


Reply

Awesome, thank you! I will be sure to pass this along to Dr. Zetlan :)

StarStarStarStarStar I was a patient back in 2009 and due to insurance reasons had to stop going to them — 

I was a patient back in 2009 and due to insurance reasons had to stop going to them. I was finally able to go back for a visit with my new insurance! I had a tooth emergency and they got me in right away, and even better they pulled the bothersome tooth! All other dentist offices I go to will either refer you out or have you go back a different day! It was also completely painless. I really enjoyed going there all the staff were professional yet down to earth! I am very sentisitve when it comes to my teeth and not that confident but they make you feel very comfortable! I am so happy I can finally go back and have my teeth taken care of by such great people!! Five stars in my book and I've already told everyone that if they are not happy with their dentist office they should come here!


Reply

Awesome!! Megan, we are glad to have you back & happy to hear that it all went well with your appointment! :)

StarStarStarStarStar Always a pleasure — 

I always enjoy my visits, whether for a cleaning or dental work. Everyone is professional yet friendly and they all make you feel comfortable and confident in their care, including the office staff, hygienists, and dentists.


Reply

Thank you for the excellent review Sandy :)

StarStarStarStarNo Star Excellent — 

The staff is always friendly, and the care is excellent!


Reply

Awesome! Thank you Christen :)

StarStarStarStarStar I can't imagine going any where else to have my teeth cared for! This dental practice has been... — 

I can't imagine going any where else to have my teeth cared for! This dental practice has been extremely kind, patient, and understanding while I have been fearful and over sensitive to almost every procedure.


Reply

Thank you for the great review Sally :)

StarStarStarStarStar Dental Visit Review — 

Review of my visit on 11/5


StarStarStarStarStar Highlights for me included:1. Hearing math tricks from Dr. Zetlan2 — 

Highlights for me included: 1. Hearing math tricks from Dr. Zetlan 2. Seeing Amanda's new name tag 3. Promoting my television show: Math with Matthew 4. Learning about Despicable Me 2 from Dr. Carol


Reply

Glad you enjoyed your visit Matt :)

StarStarStarStarStar I had to bring my baby with me and all the staff were so friendly and accommodating — 

I had to bring my baby with me and all the staff were so friendly and accommodating. I really appreciated that!


Reply

No worries....he is adorable :)

StarStarStarStarStar Cleaning — 

No problems at all. Karen and Dr Zetlan are great.


Reply

Thank you Judy!

StarStarStarStarNo Star Patty did a good job during my cleaning and I was happy that she made me feel comfortable as this... — 

Patty did a good job during my cleaning and I was happy that she made me feel comfortable as this was my first visit with her. I plan on asking for her again. Tom Theall PS Even if she doesn't like sports


Reply

Great review! Thank you so much Tom!

StarStarStarStarStar Excellent  — 

It was Grace's first cleaning and everyone made her feel really comfortable.


Reply

Awesome! Glad to hear that she had a great 1st visit :)

StarStarStarStarStar Wonderful All Around — 

I have had nothing but exceptional experiences!


Reply

Awesome! Thank you Eric!

StarStarStarStarStar  — 

I am always impressed with the caring and professional treatment I receive @ every visit!


Reply

Thank you Ruthe :)

StarStarStarStarStar As always I was treated by the staff and Dr. Rubin as a friend not a patient — 

As always I was treated by the staff and Dr. Rubin as a friend not a patient. I highly recommend you for anyone's dental needs.


Reply

Bob, thank you for the awesome review!

StarStarStarStarStar My two visits have been to take care of an emergent issue — 

My two visits have been to take care of an emergent issue. I was as happy as it's possible to be when two teeth are being torn out of my jaw. The full exam and the plan going forward will take place next time.


Reply

Jeff, hope that we can continue to make your dental experience a good one!

StarStarStarStarStar Drs. Zetlan, Rubin, and Carol are the Best! — 

I love you guys so much, I hear so many awful dentist stories and don't understand why people can't stand the dentist because I've grown up with you as my awesome dentist team. Thanks for being fantastic and I always tell people they should go to you if they don't like their own dentist.


Reply

Thank you Jennifer :)

StarStarStarStarStar Lynn does a fantastic job!  — 

Lynn does a fantastic job!


Reply

Thank you Bill, I will be sure to pass this along :)

StarStarStarNo StarNo Star hope this is anonymous. — 

hope this is anonymous.. I feel Dr Rubin was in a rush and was quick and short with his reccomendations. I felt this odd since he had time to measure somethng in waiting area previous to apt. This was the second time I have felt this way.. Maybe just a personality conflict.


Reply

I am sorry that you felt rushed in your appointment. I believe Dr. Rubin did explain the reason for your treatment and what your options were. By taking measurements, showing sample pictures, taking pictures, providing you and your mother multiple treatment options. Dr. Rubin is always open & happy to answer any questions, and thought all your questions or concerns were addressed during your appointment. If you do feel as though it may be a personality conflict you are welcome to see Dr. Zetlan or Dr. Carol.

StarStarStarStarStar why do I have to fill out the same form at every appointment? Can't you just ask if anythig has... — 

why do I have to fill out the same form at every appointment? Can't you just ask if anythig has changed?


StarStarStarStarStar I moved but still keeping my Dentist! — 

I moved about 45 minutes away and still are going to you because every experience has been great!


Reply

Awesome, thank you Nick :)

StarStarStarStarStar Very happy with service, all staff were very friendly and customer oriented. — 

Very happy with service, all staff were very friendly and customer oriented.


Reply

Thank you Norm!

StarStarStarStarStar The Best! — 

I've been going here since I was a child. Wouldn't go anywhere else!


Reply

Awesome! Thank you Melanie :)

StarStarStarStarStar Lynne and Dr. Carol are the best!Dennis Rivard — 

Lynne and Dr. Carol are the best! Dennis Rivard


Reply

Thank you Dennis :)

StarStarStarStarStar Dental Visit — 

As usual, it was a great visit.


Reply

Great to hear, thank you!

StarStarStarStarStar We love the whole staff there! Lissa is the best! Our kids love her!!  — 

We love the whole staff there! Lissa is the best! Our kids love her!!


Reply

Awesome :) They all got a kick out of your kids :)

StarStarStarStarStar always a pleasure to see everyone there — 

always a pleasure to see everyone there


Reply

Thank you Tom!

StarStarStarStarNo Star Dr. Zetlan did a good job  — 

Dr. Zetlan did a good job and everyone is friendly and helpful. You've been my dentist for years. I'm giving 4 stars because my one suggestion would be that when the dentist is working on a patient, wear a mask. The hygienist does. Working in such close face to face, practically nose to nose proximity, the dentist breathing into the patient's face and mouth during the whole procedure is very uncomfortable, and I think unsanitary. Thank you.


Reply

Thank you for the great review Ida & I will be sure to pass this along to the doctor :)

StarStarStarStarStar I have been seeing the doctors and staff at Dr. Zetlan, Carol and Rubin's practice for years — 

I have been seeing the doctors and staff at Dr. Zetlan, Carol and Rubin's practice for years. They have always treated me very well and made it clear what my dental situation has been. Unfortunately, I have not always had dental insurance over the years and this made it more difficult to maintain care. These people are true professionals and treat each and every patient like family. I am very pleased and that is why I continue to visit them for my dental care needs.


Reply

Thank you for the excellent review!

StarStarStarStarStar I've always been treated very well at your office — 

I've always been treated very well at your office. Lynn the hygienist does exceptional work and takes good care of me. The ladies at the front desk are always pleasant and never give me a hard time when I call to change an appointment. I finish with a thank you for the good work you do.


Reply

You're welcome :) Thank you for the excellent review!

StarStarStarStarStar Been a happy patient for many years. — 

I have been a patient for many years. They understand my insurance which is a big help. Karen, my hygienist, is very caring and gentle. She checks everything in my mouth, not just the teeth. The dental treatment that I have had from Dr. Zetlan and his assistant, Amy, has always been wonderful...they even make it fun!


Reply

Awesome! Thank you Sandy :)

StarStarStarStarStar Dr. Zetlan always had a solution to any problem that would arise — 

Dr. Zetlan always had a solution to any problem that would arise. I've been going to him for almost 28 years and who knows me more than Dr. Zetlan. He has a great assistant Amy that is there to make the job for him more efficient and very comfortable for me as well and to everyone who has worked on me the Hygienist. And it's everyone there at the office that is a great crew which makes my visit there a good one. Thanks


Reply

Thank you Larry, this is a great review :)

StarStarStarStarStar It was a pleasure having Sue look at my teeth — 

It was a pleasure having Sue look at my teeth


Reply

Awesome! Thank you :)

StarStarStarStarStar Dental Cleaning — 

The dental Hyngenist was very nice, helpful, and answered everything question. I always enjoy going in for my dental cleanings!


Reply

Thank you Justin!

StarStarStarStarStar Excellent as always! — 

Excellent as always! Your team always takes the time to answer my questions and fully explain anything that does not make sense. My experiences have always been positive and I always refer your services to those who are seeking a dental office!


Reply

Thank you so much Tia :)

StarStarStarStarStar My Appointment — 

My visit went well and everything was explained in a way that was easily understood


Reply

Thank you Monique!

StarStarStarStarStar Good visit, just a cleaning.  — 

Good visit, just a cleaning.


Reply

Thank you Autumn

StarStarStarStarStar This practice is the best!!!! — 

After years of patient dentistry and an assurance from Dr. Zetlan that I would have the results that I wanted, I am in my second year of cleanings only. It's amazing. All due to Dr. Zetlan and his team (clinical and non clinical). They are ALL amazing!! From Kim and the front end staff, to hygenists, to Amy and Dr. Zetlan himself, I have never been to a practice that takes such good care of you. I cannot thank them enough or recommend them highly enough.


Reply

Awesome!! Thank you Linette :)

StarStarStarStarStar I've been coming for more than a decade now, and Karen always does a great job — 

I've been coming for more than a decade now, and Karen always does a great job. I would definitely recommend her and Dr. Zetlan to others. (Matter of fact, I started coming because a co-worker recommended Dr. Zetlan.) Dr. Zetlan has also seen me on very short notice to make tooth adjustments that couldn't wait. Thanks.


Reply

Thank you Bruce!

StarStarStarStarStar Lisa makes you feel so relaxed when you are getting your checkup that its like going to a spa — 

Lisa makes you feel so relaxed when you are getting your checkup that its like going to a spa. I always look forward to my visits. Dr Rubin and Zetlan both are awesome.Keep up the great work!! Dave anderson


Reply

Thank you Dave...I will pass this along to Lissa!

StarStarStarStarStar You guys are the best! — 

You guys are always the best, we would not go any place else for dental care which includes our entire family of 4. Always a positive experience. Karen is a great hygienist. The office staff is always friendly and great at coordinating appointments.


Reply

Thank you for the great review Kevin!

StarStarStarStarStar Recent visit — 

Everyone was very cordial and my appointment went well. Very accommodating when scheduling and rescheduling appointments!


Reply

Very nice! Thank you Ellie :)

StarStarStarStarStar Bathroom is for small and short people! lol :) — 

Bathroom is for small and short people! lol :)


Reply

lol....I will pass this along to the tall people that work here :)

StarStarStarStarStar Lisa is very professional and knowledgeable in the area of dent — 

Lisa is very professional and knowledgeable in the dental area. She is an excellent hygienist! Dr. Carol and Karen are also the best!!


Reply

Thank you Janice! I will be sure to pass this along to Lissa :)

StarStarStarStarStar I have been coming to Z,C,&R for years and absolutely love coming here — 

I have been coming to Z,C,&R for years and absolutely love coming here. Lynn is my hygenist and does a great job and she is so friendly.


Reply

Awesome! Thank you Steve, I will be sure to pass this along to Lynne :)

StarStarStarStarStar long time patient! Always very satisfied with Drs and staff. — 

long time patient! Always very satisfied with Drs and staff.


Reply

Thank you Ed :)

StarStarStarStarStar Caring — 

Lissa was very thorough. she was empathic and compassionate when it came to my dental care. Thank you so much!


Reply

Thank you Michelle. Lissa is known for that, which is a great thing :)

StarStarStarStarStar teeth — 

I do not want to wright a stupid reweiw. Stop screwing with me.


Reply

We do apologize. However, you did provide us with your email address, that is the reason you are receiving the reminder/confirmation emails. The review email is sent as a follow up to your appointment. We will remove your email address, this is eliminate all emails!

StarStarStarStarStar Appointment Change — 

My original appointment was scheduled for a day I could no longer make. When I called to change, not only were they super flexible, but they also squeezed me in a week earlier than my first appointment. Great as always :)


Reply

Awesome! Glad that we were able to accommodate you :)

StarStarStarStarStar Always a positive experience — 

I love the kind and friendly staff as well as how comfortable Amy and Dr. Zetlan make me feel. I don't get anxious or nervous when I know I'm having a procedure done because I know they are gentle and will do a great job. I've been a patient for years and recommend them to everyone I know!


Reply

Great! Thank you so much for the excellent review!

StarStarStarStarStar Five star dental staffl — 

Great Dental care and staff per usual. Front desk is friendly and attentive. Lynne and Dr. Carol are both professional, pleasant and thorough. Hope you all have a nice summer


Reply

Maryellen, thank you so much for the awesome review. I will be sure to pass it along to Lynne & Dr. Carol :)

StarStarStarStarStar Cleaning review — 

Awesome Job and very polite


Reply

Thank you Jim :)

StarStarStarStarStar Love walking in the office and everyone is so welcoming and always smiling. — 

Love walking in the office and everyone is so welcoming and always smiling.


Reply

Very nice! Thank you for the great review :)

StarStarStarStarNo Star great service — 

It was actually a very pleasent visit. The staff is very freindly and professional


Reply

Thank you Roland.

StarStarStarNo StarNo Star Dr Carol's Presentation of my dental care status — 

Given that it was my first visit, I thought Dr Carol's tone , during his examination analysis, was very condescending with 'assignment of blame' to myself, my former dentist, current and former periodontist, my oncologist , and primary care physician. I wasn't looking for a "Good Luck hug", but I wasn't expected to be literally 'kicked in the jaw', either. I'm not disputing his analysis-just the presentation.


StarStarStarStarStar LissaIs always does a great job working on me and explaining any problems that she may find — 

Lissa Is always does a great job working on me and explaining any problems that she may find.She's the best.


Reply

Awesome Jean, thank you so much!

StarStarStarStarStar Dental Care — 

Was seen in a very timely manner. They were friendly, professional and gentle. I would recommend them highly.


Reply

Thank you for the great review!

StarStarStarStarNo Star Minor Filling — 

Great job. In and out in 15 min.


Reply

Thank you!

StarStarStarStarStar Lisa does an excellent job of cleaning my teeth and also has a nice personality — 

Lisa does an excellent job of cleaning my teeth and also has a nice personality.Also, all of your staff on the desk are very nice and friendly.


Reply

I will be sure to pass this along to Lissa. Thank you for the excellent review :)

StarStarStarStarStar My teeth are the least of my worries — 

Because of everyone at Drs. Zetlan, Rubin, & Carol!


Reply

Great to hear, thank you George!

StarStarStarStarStar Rating by J. Jaggers — 

Awesome experience! I enjoyed every minute of the visit! Lisa is the BEST!!


Reply

Thank you Jerry :)

StarStarStarStarStar No cavities makes a great trip to the dentist. The entire staff is wonderful. — 

No cavities makes a great trip to the dentist. The entire staff is wonderful.


Reply

No cavities is always a great visit :)

StarStarStarStarStar I am sorry I was unable to find any bells . . next time I shall provide a better "entry"! — 

I am sorry I was unable to find any bells . . next time I shall provide a better "entry"!


Reply

We look forward to your grand entry, ha ha!

StarStarStarStarStar Bi-annual cleaning visit — 

Everyone in your office is GREAT!!


StarStarStarStarStar Finally a dentist for the people  — 

After decades of going to dentists that were more interested in their golf tee time or in doing the most expensive procedure they could get your insurance to cover regardless of the need, it's refreshing to find Dr. Zetlan's office. Finally a dentist where your needs are met by a staff that takes the time to plan out what is best for you and helps to achieve the end goal of a healthy smile and happy patient.


StarStarStarStarStar DR. Rubin is the best comedian/dentist in the business!!!!!!!!!!!!!!!!!!! — 

DR. Rubin is the best comedian/dentist in the business!!!!!!!!!!!!!!!!!!!


Reply

ohhh boy, ha ha! I will be sure to pass this along to him :)

StarStarStarStarStar Great customer service — 

My 3 year old left there talking about good brushing habits and she continues to preach it to her brothers!


Reply

ha, ha!! Awesome :) Good Job Kimmie :)

StarStarStarStarStar our family love Lisa, not only is she a great hygienist she cares about my kids when they are... — 

our family love Lisa, not only is she a great hygienist she cares about my kids when they are having their teeth pulled out. She checks on them and makes sure they are okay.


Reply

Very nice, thank you! I will be sure to pass this along to Lissa :)

StarStarStarStarNo Star Way too expensive — 

I don't understand why the pricing is so expensive I cannot afford to get a cleaning at these prices. I paid $166 6 months ago and $170 last week. This is absolutely ridiculous. People cannot afford that. I will be lucky to get a cleaning in 6 months I cannot afford those prices.


Reply

Deb, sorry that you feel that way. We have a highly trained staff that are hand picked to provide our patients with the highest quality care. Like we have in the past, we work with you regarding your payment.

StarStarStarStarStar I found your staff to be extremely friendly and accomadating. — 

I found your staff to be extremely friendly and accomadating.


Reply

Thank you Karen :)

StarStarStarStarStar Dr — 

Dr. Carol is awesome I give her the most highest ratings!!! Total Sweetheart and awesome dentist!!


Reply

Awesome Pan, thank you :) I will be sure to pass this along to Dr. Carol.

StarStarStarNo StarNo Star I would have liked to see my dentist at the time of my cleaning,i have an issue and would have... — 

I would have liked to see my dentist at the time of my cleaning,i have an issue and would have likied to address that day, now i need to take more time out of work to meet with the dentist


Reply

Shannon, we apologize that you have to take more time off of work. Unfortunately, the day of your appointment Dr. Rubin had to leave due to a family friend's illness.

StarStarStarStarStar The dentist — 

5 stars! Great job! Excellent!


Reply

Thank you :)

StarStarStarStarStar very comfortable and everyone is very nice.  — 

very comfortable and everyone is very nice.


Reply

Thank you Billy!

StarStarStarStarStar Howie Zetlan is the best dentist in the whole world don't let him ever retire or I'll loose all my... — 

Howie Zetlan is the best dentist in the whole world don't let him ever retire or I'll loose all my teeth. I couldn't ever see another dentist in my lifetime. The best thing about Dr Zetlan is that he never hurts you. Give him my regards. Mary O'Sullivan.


Reply

I will be sure to let him know that he can never retire :) Not sure how he will feel about that, ha ha!

StarStarStarStarStar Thanks! — 

Lynn is the best have been seeing her for years!!! All the staff there is very nice.


Reply

Thank you Melissa :)

StarStarStarStarNo Star I know I am probably one of your worst patients however if you served some wine before the... — 

I know I am probably one of your worst patients however if you served some wine before the appointment I think my overall experience would be much better!


Reply

Cheers :)

StarStarStarStarStar I love Dr. Zetlan and the staff !! — 

I've been going here for years after a lifetime of so-so dental care. I refer people all the time. Great work, great people!


StarStarStarStarStar Always great! — 

I've been a client for years and everything has always been great!


Reply

Great to hear it, thank you Bill!

StarStarStarStarStar The general office staff (Kim and Kristy) are always very polite and personable. — 

The general office staff (Kim and Kristy) are always very polite and personable.. they always know everyone by name ... very important to most people ...and Sue is the very best !! You have a great staff .. keep up the good work!


Reply

Very nice, thank you Ann :)

StarStarStarStarStar A third handrailing should be install on stairway — 

A third handrailing should be install on stairway


StarStarStarStarNo Star Yuor staff is always pleasant and personable. This past cleaning was a new gal — 

Yuor staff is always pleasant and personable. This past cleaning was a new gal. I missed not having Sue this time, but was happy with the overall visit and service I received. A little sore and sensitive for several days. No problems to report.


StarStarStarStarStar Recent visit — 

I always have exceptional service at any visit.


Reply

Great! Thank you Darlene :)

StarStarStarStarStar Dental experience  — 

I love how everyone is so nice and treat you like a friend and not just a "number"


Reply

Thanks Kathy :)

StarStarStarStarStar Wonderful Hygenist — 

I love my hygenist and the fact that they gave me a new mouth guard for free since it was discoloring was fantastic!


Reply

Super, thank you!

StarStarStarStarStar They were super fast for my 2 fillings, brought me right back as soon as I got there and we were... — 

They were super fast for my 2 fillings, brought me right back as soon as I got there and we were done in about 1/2 hour.


Reply

Awesome! Thank you Carina :)

StarStarStarStarStar Overall visit was a very pleasant experience.  — 

Overall visit was a very pleasant experience.


Reply

Thank you Jim!

StarStarStarStarStar What can I say .... I feel like family when I walk in. Treatment is always excellent — 

What can I say .... I feel like family when I walk in. Treatment is always excellent. I have been with Dr. Carol [basically] sine she got out of dental school. She has ALWAYS provided EXCELLENT care.


Reply

Great to hear, thank you Fred :)

StarStarStarStarStar What's to say? You all are the BEST!!!!!! — 

What's to say? You all are the BEST!!!!!!


Reply

Thank you Linda :)

StarStarStarStarStar I always feel welcom there and really get a kick out of the way Dr — 

I always feel welcom there and really get a kick out of the way Dr.R and his assistant workd together. I am happy now that I am able to smile again.


Reply

ha, ha!! Thanks Sue :)

StarStarStarStarStar Dr Zetlan and Amy always make me feel at ease when I have work done there — 

Dr Zetlan and Amy always make me feel at ease when I have work done there. I dont enjoy going to the dentist-who does- but they really make the visit much more tolarable(I can be a wimp sometimes)The ENTIRE staff are great here, -always accomadating and understanding.Front desk is always organized with appointments and everyone is always very friendly.I have been going here since 1987 and would never go anywhere else.


Reply

Thanks Tom :)

StarStarNo StarNo StarNo Star I felt like the hygienist could have been a bit more gentle — 

I felt like the hygienist could have been a bit more gentle. I had a lot if pain after my cleaning which I don't usually experience.


Reply

Sorry to hear that Julie. We will bring this up to her (without getting anybody in trouble) :) Thank you for bringing it to our attention, all feedback is very helpful!

StarStarStarStarNo Star I love you guys — 

I love you guys. I will say though at this last appointment, the hygienist was rough and my lip had like 2 cuts on it later in the day. She is very nice and I don't want to get her in trouble but it was less pleasant than in the past. It won't stop me from going back will just speak up more.


StarStarStarStarStar Liz Stanton — 

Great service! Friendly and informative!


Reply

Awesome! Thank you Liz :)

StarStarStarStarStar Great visit, just like always — 

Nothing new to report here, just another great low-stress exam as I have come to expect every time.


Reply

Great news! Thank you David :)

StarStarStarStarStar i have already refered my workmates most of them come there now. — 

i have already refered my workmates most of them come there now.


Reply

We appreciate all the referrals. Thank you so much Maria :)

StarStarStarStarStar Lisa was great. She took time to explain everything and even time to check my daughter  — 

Lisa was great. She took time to explain everything and even time to check my daughter


Reply

Awesome :) Thank you Krystle!

StarStarStarStarStar The staff is always very friendly, and Mary is always very kind, patient, and thourough with the... — 

The staff is always very friendly, and Mary is always very kind, patient, and thourough with the cleanings, examinations and her explanations on everything. She is a true professional.


Reply

Great to hear Scott! Thanks for the great review :)

StarStarStarStarStar Great experience — 

Very nice and great dentist.


Reply

Thank you :)

StarStarStarStarStar Wouldn't go anywhere else! — 

I've been coming here since I was a kid! I am now in the process of transferring my children from their pediatric dentist to Dr. Zetlan.


Reply

Awesome, thank you Melanie :)

StarStarStarStarNo Star appt was fine. I didn't have much choice as to follow up apps — 

appt was fine. I didn't have much choice as to follow up apps. may have to wait 5 weeks to finish crown.


Reply

We aplogize for the 5 week wait, the temporary crown that was placed should be fine until your next appointment. In the meantime, we will call you with any openings that Dr. Zetlan gets in his schedule.

StarStarStarStarStar For patients that are using email, it would be nice if we could fill out the information form... — 

For patients that are using email, it would be nice if we could fill out the information form electronically versus filling out when you arrive for your appointment.


Reply

The forms are available on our website at www.dracutdentist.com They can be printed out & brought in with you to your appointment, hope this helps :)

StarStarStarStarStar I always enjoy going to Lynn to have my teeth cleaned she does a great job! — 

I always enjoy going to Lynn to have my teeth cleaned she does a great job!


Reply

Awesome! Thank you Sheryl :)

StarStarStarStarStar Karen my hygenist is awesome and Dr. Carol is Excellent!! — 

Karen my hygenist is awesome and Dr. Carol is Excellent!!


Reply

Thank you for your review :)

StarStarStarStarStar Great visit — 

Was able to change time to accommodate our schedule.


Reply

Glad we were able to work it out for your son.

StarStarStarStarStar my time spent at the dentist is always pleasant  — 

my time spent at the dentist is always pleasant


Reply

Thank you so much Mike :)

StarStarStarStarStar This is a wonderful practice — 

This is a wonderful practice. I always feel comfortable, well informed, and always walk away with healthy clean teeth. I would highly reccommend this Dental Practice!


Reply

Thank you Eric :)

StarStarNo StarNo StarNo Star Lynn is your best asset. I come only come to your office because of Lynn. Dr — 

Lynn is your best asset. I come only come to your office because of Lynn. Dr. Carol is your best doctor. I would only see her. Dr. Rubin is rude. I would never have him treat me.


Reply

Thank you for your review and we are sorry you feel that way. Fortunately, your next appointment is a day when both Lynne & Dr. Carol are both here in the office.

StarStarStarStarStar Teeth cleaning : D — 

Great staff, great dentist's!!! Affordable...never over charged like other places!!!


Reply

Thank you so much Kathy :)

StarStarStarStarStar excellent — 

I have been going here for many years and It is a very good office.


Reply

Thank you Ida :)

StarStarStarStarNo Star please note that this email was directed to my Spam box You may want to do somthing about that — 

please note that this email was directed to my Spam box You may want to do somthing about that


Reply

Thank you for letting us know, I will see what we can do to fix it!

StarStarStarStarStar no waiting in and out quick great care been a patient for over 10 years.still smiling — 

no waiting in and out quick great care been a patient for over 10 years.still smiling


Reply

Great...thank you Paul!

StarStarStarStarStar Sue did an outstanding job with my cleaning and assessment. Dr. Carol was excellent as usual.  — 

Sue did an outstanding job with my cleaning and assessment. Dr. Carol was excellent as usual.


Reply

Thank you Craig!

StarStarStarStarStar Another Great Visit! — 

I have recommended numerous people to your office and always have a wonderful experience :)


Reply

Super! Thank you Tia :)

StarStarStarStarStar One item I forgot is I have a lower back tooth that has to be grounded down a little. — 

One item I forgot is I have a lower back tooth that has to be grounded down a little.


StarStarStarStarStar Great! — 

Great People, Refreshing cleaning!!


Reply

Awesome! Thank you :)

StarStarStarStarStar Everyone there is always very nice and friendly. — 

Everyone there is always very nice and friendly.


Reply

Thank you Lili! Best of luck with your new adventures :)

StarStarStarStarStar Other than the disappointment in not having a steak bomb ready when my appointment was finished I... — 

Other than the disappointment in not having a steak bomb ready when my appointment was finished I was quite happy (really just kidding about the sub albeit I would have eaten it in a heartbeat!) . . .always a pleasure!


Reply

Al, who doesn't love a good steak bomb!?! You are always good for a great/humorous review :)

StarStarStarStarStar Always professional yet friendly, reassuring and confident. The best dental experience possible! — 

Always professional yet friendly, reassuring and confident. The best dental experience possible!


Reply

Thank you so much Marie! We all enjoyed the soup & mousse :)

StarStarStarStarStar Temp Crown — 

Kim and the other admins were wonderful as usual, and Dr. Carol explained everything in detail to me, which was greatly appreciated!


Reply

Awesome, thank you Kaleigh :)

StarNo StarNo StarNo StarNo Star Dr. Carol NOT a welcome addition to the practice — 

Came in for a cleaning, but was refused because I was told (at 7:30PM) that I needed to have a deep scaling done instead. I said I would pass on that (due to the late hour) and would reschedule another visit for the deep scaling. I was told that they would not clean my teeth, even though they could not get me in for the scaling for another 4+ months from the day I was in the office. Dr. Carol was extremely condescending toward me, and suggested that I make any future appointments with another dentist, other than herself. I have been seeing Drs. Rubin & Zetlan for 20+ years, and have never been treated that poorly. The front desk staff was wonderful as always, but this visit has me asking around for recommendations for different dentists for myself, and my family.


StarStarStarStarStar As always, a great experience! — 

After a ten-year hiatus from the dentist, I was referred to your practice, and have been treated with the utmost care! Your staff is competent, caring and professional!


Reply

Andrea, we appreciate the referrals!

StarStarStarStarStar 30 years and still going strong, Karen just knows how to take care of your teeth and make you feel... — 

30 years and still going strong, Karen just knows how to take care of your teeth and make you feel relaxed, the best team I'll ever need!


Reply

Thank you Jeff!

StarStarStarStarStar Dr. Zetlan, Amy and office staff are great! — 

I recommend friends and family quite often. Dr. Zetlan and Amy do great work and are kind and gentle. The ladies up front are always friendly and helpful.


Reply

Thank you for the great revieW :)

StarStarStarStarStar I Enjoy being a patient of Dr Zetlan and Amy — 

I Enjoy being a patient of Dr Zetlan and Amy. Always a good time with them, even when your teeth are being drilled out.


Reply

ha, ha...thank you Glenn! Glad it is always a good time :)

StarStarStarStarNo Star I was confused when paying for my dental procedure that I had an outstanding credit balance — 

I was confused when paying for my dental procedure that I had an outstanding credit balance. I was informed that my partial crown was covered 80% vs 50% by my insurance company. However I paid for 50% of the crown at time of this procedure. Why wasn't I notified that I had overpaid or at least given an explanation that extra funds will be kept in the office as a credit?


Reply

Sorry to hear that their was confusion when making your copayment. Your insurance company paid more than expected, which is always a good thing :) Unfortunately, our software does not inform us when posting insurance payments whether it goes towards a credit balance or not. Reports are run to try to avoid this from happening, and then the patient can leave it as a credit for future appointments or be issued a refund. Please call us with any questions or concerns you may have. We appreciate you and your family being long time patients at our practice and do apologize for any confusion this may have caused.

StarStarStarStarStar Like the new on-line communication feature. — 

Like the new on-line communication feature.


Reply

Awesome, glad it is working well for many of our patients!

StarStarStarStarStar Everyone is very friendly and efficient. Thanks! — 

Everyone is very friendly and efficient. Thanks!


Reply

Thank you so much Lauren :)

StarStarStarStarStar Wisdom Teeth Removal — 

Quick and easy, recovery didn't last too long


Reply

Great news!!! :)

StarStarStarStarStar Dr Carol Rice is the most friendly and personable dentist — 

Dr Carol Rice is the most friendly and personable dentist. I came in for simple routine cleaning and I was having issues with TMJ and she spent a good amount of time with me explaining options and solutions to the problem. I felt very comfortable with her and she truly does make me feel like my dental questions/issues are addressed when I leave the office. Also, Kim is outstanding. I had a urgent issue come up back in December with a sudden TMJ pain and she set me up with an appointment with the oral surgeon in Lowell. Kim was so kind enough to call me after my Specialist appointment to check on me. I thought it was so nice of her to call me just to see how I was feeling. Thanks for the help!


Reply

That is what we are here for Jessica :) Glad we were able to help!

StarStarStarStarStar Sue is always a pleasure to have work on my cleanings — 

Sue is always a pleasure to have work on my cleanings. Thanks again!


Reply

Thank you Sue, I will relay the great review to our Sue :)

StarStarStarStarNo Star just could not understand how i ended up with 4 cavitys that need fillings when i was just there 3... — 

just could not understand how i ended up with 4 cavitys that need fillings when i was just there 3 months ago,were these just not caught at the last visit


Reply

Ed, as Sue explained when you were here we have a new scanning device called a caries detector that shows decay before it is even detected with an explorer (dental instrument) &/or xrays. The scanner did pick up a few smaller areas that we will continue to watch.

StarStarStarStarStar Good Check-Up — 

As usual, it was a pleasure going to the dentist. I never have a problem. The dental hygienists are always kind and efficient.


Reply

Wonderful to hear! Thank you, Darlene!

StarStarStarStarStar professionals  — 

My family and I have come to your practice for many years now, The staff is always friendly, courteous and very professional. We look forward to many more years of having our dental needs taken care of with all of you.


Reply

Awesome, thank you Scott!

StarStarStarStarStar I would not go any place else for my cleanings or dental work — 

I would not go any place else for my cleanings or dental work. Karen my hygientist for the past 9 years is absolutely the best. All the dentist are professional, knowledgeable. The front desk staff are the best.


Reply

Thank you Kevin!

StarStarStarStarStar Broken Tooth — 

Dr. Rubin always does a great job explaining my options and offering solutions instead of telling me what will be done. I greatly appreciate him and the staff for turning a stressful visit into a good experience.


Reply

Great to hear, thank you Rob!

StarStarStarStarStar Recent visit for a cleaning. — 

Mary did a great job cleaning my teeth and explaining the results of my x-rays.


Reply

Thank you Bob.

StarStarStarStarStar Excellent Care — 

Both my husband and I are thrilled with the quality of service provided by each individual in this practice.


Reply

Thank you Val :)

StarStarStarStarStar December 2012 6 month Check up with Karen & Dr Z — 

Great! All my dental work had been done by both Karen and Dr Zetlan for more than 25 years, wonderful work done by the both of them and Amy too. Kim always does a wonderful job as well.


Reply

Thank you Faith!

StarStarStarStarStar Long Term Dental Care — 

Always takes good care of my Teeth prompt courteous service and a very friendly staff


Reply

Great! Thank you Charlie :)

StarStarStarStarStar I just wanted to say that my dental hygentist Lynne was excellent very gentle and professional. — 

I just wanted to say that my dental hygentist Lynne was excellent very gentle and professional.


Reply

Thank you Annette! I will pass this along to Lynne :)

StarStarStarStarStar Kim is the best! — 

Kim is the best! She was really helpful going over my healthcare coverage, and my hygienist answered all questions regarding what she was doing.


Reply

Awesome!

StarStarStarStarStar What a pleasure!!Lisa does such a great job — 

What a pleasure!!Lisa does such a great job.I look forward to going to the dentist now!!Maybe I need to go every three months! Dr Zetlan is always a pleasure. I know I have the best care!!Everyone at the office is such a pleasure. I recommend everyone I can to Dr Zetlan,Rubin & Carol. I rate your office 7 STARS Thankyou david anderson


StarStarStarStarStar Your entire staff is great!  — 

Your entire staff is great!


Reply

Thank you Lynn :)

StarStarStarStarStar Karen, has been cleaning my teeth for years, she is the ultimate professional she is an assit to... — 

Karen, has been cleaning my teeth for years, she is the ultimate professional she is an assit to your business.


Reply

Thank you so much Peter!