Wylie Vision Care
Dr. Craig Schacherer
418
Reviews
This was my first visit and I couldn’t have bedn happier with the service I received. The staff was friendly and courteous and the Dr. was kind and gave a very helpful explanation of what he was doing and why. I appreciated that he was honest about what he could do and didn’t just try to sell me some glasses. He also gave recommendations for what I should do next and who to see which was very much appreciated.
Dec 11, 2023
Dr. Shock and staff have always been courteous and professional in the 6 years I’ve been!
Dec 4, 2023
We are new patients and were very impressed with Dr. Schacherer. He was thorough and explained everything very well.
Nov 16, 2023
Good experience as a first timer to this office.
Nov 8, 2023
I felt welcomed and taken care of from the moment I entered the doors to the end of my appointment. The front desk lady was so kind and Dr. Schacherer was funny and very knowledgeable. He is willing to work with me over time (not just hurry me through) to get the best contacts for my needs.
Oct 21, 2023
Great team! Love Dr S and Tammi is the best!
Oct 16, 2023
Great first Visit for my son. Explained well! Thanks agaamin!
Oct 14, 2023
Dr. Craig Schacherer has always responded to my questions, needs, and treatment with respect and professional information. He keeps his office equipment updated. And his staff is professional and efficient.
Oct 4, 2023
Thank you for explaining things in language I can understand.
Sep 27, 2023
I told the Doctor that my main concern was to see close up because I only need glasses for driving at night, which I rarely do. He suggested getting bifocals and I told him I was not interested in bifocals. He only checked my eyes for distance. When the exam was over, I asked him what strength of glasses I needed for close up so I could get a pair at the drug store, and he told me he couldn't tell me because the exam did not show that. I have had many eye exams, and have always had my close up vision checked.
Sep 22, 2023
Dr. Schacherer is very knowledgeable and easy to talk to. He explained everything clearly so that my grandson could understand what he was talking about. We really liked him.
Sep 21, 2023
Dr. Schacherer is very friendly, polite and professional. He explains vision results in a simp0le, easy to understand manner. He also moves patients efficiently and does not leave you waiting for an excessive amount of time.
Sep 7, 2023
Very happy with my first visit with Dr. Schacherer. Looking forward to my new glasses.
Aug 20, 2023
I called because of an eye infection. They got me in immediately. I do my regular eye exam at this office. The Doctor and the receptionist are always pleasant.
Aug 6, 2023
Great experience. Love the staff!
Aug 3, 2023
Always a great experience!
Jul 27, 2023
Great, amazing service!! Thank you doctor! We will be coming back. First stop - to purchase couple of pair of glasses. Kind regards, Vera
Jul 24, 2023
The doctor is excellent. Have been going to him for years and he is always very positive and professional. He answers all questions and doesn't make you feel rushed. I highly recommend him.
Jul 14, 2023
I appreciate an eye doctor appointment that doesn't keep me waiting and being in and out in roughly 20 minutes was fantabulous for a contact lens exam. I also appreciate "Dr. Shock" being able to fit me with contacts that I actually need, and not previous eye docs have tried to shoehorn me into. This is why I keep coming back.
Jul 13, 2023
Great service, really care about patients, Wylie treasure!
Jul 8, 2023
We have been to Dr Schacherer before. We always feel welcomed when we enter the office. We are given the pre-exam screenings. When these are done we are shown into the exam room and Dr Schacherer takes over. After the eye exam he explains what he found and makes recommendations. He clearly answers any questions we have. This visit involved picking out new frames for our glasses and measuring for new lens. Tammy is always friendly and helpful. She helped us pick out new frames, took the necessary measurements and completed the paperwork to order our new glasses. All in all, our appointment was pleasant and we will continue to see Dr Schacherer for our vision needs. Our visit to Wylie Vision Care went smoothly and we left feeling well taken care of.
Jun 28, 2023
I really liked my new eye doctor, however the office person would not share my pupil measurement with me when I asked for a copy of my prescription because i might order glasses at a cheaper price online. I usually will order a pair at the place where I got my exam, but I think next time I will just get my prescription and go down the street to buy my glasses where they will share my pupil measurement to buy my frames and lenses. I will still see Dr. Schacherer though for my exam he is amazing.
Jun 15, 2023
Everyone in the office is very knowledgeable about what to look for in the exam and how to communicate that info with me.
Jun 9, 2023
Always a great visit. Have used for years. Great place to go. Very caring.
May 25, 2023
Office staff is always friendly and professional, I cannot say enough about them. Dr. Schacherer is very thorough and very knowledgeable. My contacts and glasses are always perfect. I would definitely recommend Dr. Schacherer to anyone needing anything for their vision. He is truly one of the best I have had the chance to encounter.
May 10, 2023
Always great service, in and out in a timely manor. Friendly staff.
May 4, 2023
I had a thorough eye exam. Dr. Schacherer and staff are very friendly and answer all questions.
Apr 26, 2023
Dr Schacherer always takes the time to explain what is going to be done and what the results are
Apr 17, 2023
They are always Great! Their service is EXCELLENT!! I have been coming her for over 25 years and I am never disappointed!! They are always friendly, fast, and courteous!!
Apr 10, 2023
They are always Great! Their service is EXCELLENT!! I have been coming her for over 25 years and I am never disappointed!! They are always friendly, fast, and courteous!!
Apr 10, 2023
staff is always freindly and courteous. Have trusted my eyes to Dr. Shock for many years.
Mar 29, 2023
You and your staff were very nice to my Mom and very helpful. Thanks you Roxanne DeBerry
Mar 18, 2023
Doc Shock has taken care of my eyes for over 30 years. He cannot retire while I’m still alive. I highly recommend him.
Mar 8, 2023
We found Wylie Vision Care during an eye emergency. We were new to the area and needed to see a doctor quick. They got us in ASAP, were super friendly, and made us feel welcome. Highly recommend! We will definitely be going back!
Mar 4, 2023
The visit realty encouraged me to see how he checks my eyes and explains everything so well answering all my questions … as it was my first visit with the doctor. The doctor and the people around are very courteous and kind. I loved it!
Feb 27, 2023
Got me in right away for a very thorough exam for a problem I am having. Very professional and put my worries at ease. Dr Schacherer will see me again. Thanks a Million
Feb 16, 2023
Everything about the office from scheduling to check out is awesome. Ms.Tammy always have a great attitude. You can feel her smile thru the phone. Dr. Schacherer explains each and every step. No surprises.
Jan 28, 2023
great place to have your eyes checked
Jan 23, 2023
As always, I was very pleased with my appointment!
Jan 19, 2023
Excellent customer service from Dr and staff
Jan 19, 2023
Felt very personable and not rushed.
Dec 31, 2022
As always y’all are amazing! Thank you for being a great Doctor and your ladies provide amazing service!
Dec 22, 2022
Nice friendly staff. Tammy and their new scheduler are very sweet. I enjoy seeing Tammy with her latest eye glasses. She's a great walking billboard, of the various styles they have to offer. Dr. Schacherer, is very nice, thorough with the exam and answers questions or concerns that I may have. So thankful that they're conveniently close-by in the Wylie area that's grown over the years!
Dec 5, 2022
Excellent service and care as always
Nov 7, 2022
Dr. Craig and his office were amazing, courteous and very thorough. They were very kind and friendly; and the whole check-in process was a breeze. Dr. Schacherer was very knowledgeable and very thoughtful in his explanations and took the time to listen to me and explore options for me. I would definitely recommend him and his office team for their great work and am glad to have found their office.
Oct 27, 2022
This is a great personable friendly place where I have always felt important to them and they dot all the eyes and cross all the T's ..............(see what I did there?)
Sep 6, 2022
Amazing doctor, amazing staff! Highly recommend!
Aug 29, 2022
We always have a fantastic experience when visiting the staff are top notch so polite and courteous and informative. I recommend this office everyone I talk to who needs glasses
Aug 22, 2022
Great staff! Great Dr! The whole experience was wonderful!!
Aug 4, 2022
I am of the opinion that the service and examination that I received at Wylie Vision Care was the best possible. Thank you.
Aug 3, 2022
Dr. Schacherer's staff was very professional, customer service was outstanding and Dr. Schacherer discussed everything very thourough, which is why I am giving a 5 star rating...
Aug 3, 2022
Felt like I got a quality eye exam, start to finish. Pleasant and quality staff, including Dr. Schacherer.
Jul 22, 2022
Dr Schacherer and his team are always very professional and provides all options available when choosing eyewear . I have been a patient for several years and will be for many more
Jul 16, 2022
I always am treated like a superstar at Wylie Vision Care. Dr. Schacherer and his team are professionals in everyway.
Jul 7, 2022
I had some vision loss the night before making an emergency appointment with Dr. Schacherer the next morning. I explained over the phone my eye symptoms with his friendly staff and they scheduled me within 30mins to see the Dr. I truly thought I was just having migraine problems, however after the Dr. did a thorough exam, it was determined I was having a stroke. Dr. sent me to my PCP, where soon I was admitted into the hospital, where they confirmed the stroke and was able to get me treated. I’m forever grateful for this man’s expertise in his profession. Thank you so much!
Jun 1, 2022
As always, the Wylie Vision Care staff were amazing, and Dr. Shock is great!
May 25, 2022
Very professional. Quick and easy visit.
May 16, 2022
I have used Dr. Schacher mostly for 30 years, I am not a consistent yearly patient. When I can see my vision has changed I schedule an appointment. Always, a good experience and a thorough eye test, I appreciate Dr. Schacher’s care.
May 12, 2022
Their prompt, courteous, friendly and knowledgeable. They have a good selection of eyewear. I've been a customer for 20 years and no need to go anywhere else.
May 8, 2022
Complete eye exam and courteous staff.
Apr 29, 2022
I always enjoy coming to Dr. Schacherer. Very professional and knowledgeable.
Apr 14, 2022
Dr. Schacherer is the Best Eye doctor ever!!
Apr 6, 2022
Great service, staff very friendly no wait time and Dr. Craig did a wonderful job explaining all my concern to me and my son. He was very happy as well and finally his contacts were what he was expecting.
Mar 12, 2022
Fast. Friendly. Professional.
Mar 5, 2022
I love coming to Wylie Vision Care!! They are always so caring and thorough! I have been coming to Dr. Schacherer since we moved to Wylie in 1997 and we won't go to anyone else!
Feb 28, 2022
I love coming to Wylie Vision Care!! They are always so caring and thorough! I have been coming to Dr. Schacherer since we moved to Wylie in 1997 and we won't go to anyone else!
Feb 28, 2022
We appreciate the flexibility of Saturday appointments! Dr. Schacherer is always friendly and thorough in the exams and explanations.
Feb 21, 2022
Dr Shock as I call him is great. I recommend him and his office staff, namely Tammy is a keeper too.
Feb 17, 2022
Great service pleased with staff and Doctor
Jan 26, 2022
Everyone at Wylie Vision is friendly and they make sure you get the best eye care.
Dec 15, 2021
I really enjoy Dr Schacherer. He is so friendly and so thorough. He answers all my questions and he is very helpful!! Tammy is also wonderful to work with and so friendly!!
Dec 9, 2021
Everything was great. We were greeted promptly in a friendly manner and treated with respect throughout the checkup. Dr. Schacherer explained things as we went along and took plenty of time with us. No complaints whatsoever.
Nov 20, 2021
Close by, on time appointment
Nov 18, 2021
Really enjoyed my first visit and new contacts. The office staff was very nice and the dr was thorough.
Nov 17, 2021
5 Starr rating….always do a great job.
Nov 5, 2021
Very thorough exam, 5 star review for 4 star service
Oct 14, 2021
I always have a good experience here. Very knowledgeable and professional.
Oct 14, 2021
I’m always happy with my visit. The communication from everyone is top shelf.
Oct 11, 2021
First appointment since Covid. Happy to receive the same professional, quick, personalized service from Dr Schacherer and his assistant Tammy I’ve come to expect over the past 10 years. Highly recommend if you need new glasses or are needing to get your routine eye exam. They will take good care of you.
Sep 16, 2021
Best Doctor and staff ever!!!
Sep 15, 2021
This was my first visit to Wylie Vision Care. I found the whole experience from calling to make an appt, to being welcomed by a wonderful, helpful and kind front desk staff to the Dr that performed the vision exam to be professional and extremely thorough. I felt very comfortable at this office.
Sep 11, 2021
Dr. Craig is always on top of his game and willing to explain in detail everything that's going on with your eyes. His knowledge of the things that influence or infringe on clear eyesight is far reaching and his eyeglass prescriptions are always spot on! If you're not getting excellent help from your optometrist, it's time to call Wylie vision Center!
Aug 23, 2021
The doctor was great. Staff was ok.
Aug 22, 2021
Great service!! Front desk, Tammy?, is amazing!!
Aug 18, 2021
Best customer service out there thorough I exam air pricing I highly recommend
Aug 9, 2021
Great place. Office staff & doctor are so nice & make the visit pleasant.
Jul 31, 2021
I love everything about Wylie vision from the first phone call to picking out my glasses. Tammy n Dr. Shock are the best
Jul 29, 2021
Always a great experience. Tammy and Dr Schacherer are just awesome
Jul 14, 2021
Love the staff loved the doctor!
Jun 2, 2021
The front office ladies are a hoot! So sweet and helpful, and Dr Schaucherer was so kind and caring, he pointed me in the right direction for the issues I am having. Thank you!
May 27, 2021
Everyone is always very nice and take the time to explain everything to me.
May 18, 2021
Really great office and Doctor!
Apr 30, 2021
Dr. Schacherer and his staff are an excellent group of caregivers. They do a great job with my daughter and I each visit and are professional and caring. We consistently have a positive experience visiting this clinic and they do an excellent job with communication, thorough exams, and full explanations to meet our vision care needs.
Apr 15, 2021
Dr. Shock and Brandy are absolutely wonderful. I haven't seen an Optometrist in 10 years and had to come in for an emergency appointment with a piece of wire stuck all the way up in the top of my eyelid and he really helped me. Thank you so much Dr. S. I will definitely be back, you've got a patient for life with me.
Apr 10, 2021
I was very impressed with Dr. Schacherer and his staff. Very friendly, thorough and professional. Excellent first visit!
Apr 9, 2021
Really enjoyed Doc Shock. Super personality and very clear in everything.
Apr 8, 2021
I've been a patient of Dr. Schacherer for well over a decade. Everything is run very smoothly and efficiently at his office. He explains everything very clearly and always leaves me feeling confident in the care I've received.
Mar 22, 2021
I took my 12 year old for an eye emergency and the staff and Doctor Schacherer took such a great care! I felt at easy and well taken cate of! Thank you for such a pleasant experience. You guys are awesome!
Mar 10, 2021
Great service but the TV shows are old school for sure.
Feb 10, 2021
Staff personnel are very friendly and helpful. I have been going there for many years and never had a bad experience.
Feb 10, 2021
I have been going to Dr. Schacherer for 20 years each time I receive the same outstanding server from each and everyone.
Feb 2, 2021
Excellent service. Very professional. I am very happy with the service.
Jan 22, 2021
Thank you for getting me right in and for the service i received.
Dec 22, 2020
Personalised service. Friendly, prompt, and courteous.
Dec 16, 2020
Great service and very experienced help picking out glasses!
Dec 4, 2020
I love going to see Dr. Schacherer! He uses the latest technologies to get the best results and diagnosis best for me and my eyes!!
Dec 2, 2020
Is the BEST!!!! His personal caring for my vision care is THE BEST THE STAFF IS CONCERNED FOR ME, AS WELL!!!
Oct 24, 2020
Fantastic service from the sweet girls at the front especially Tammy as she had such patience with my nervous 7 yr old, to the doctor. All were great. I recommend them.
Oct 24, 2020
The best and totally thorough eye exam around! And this is honestly the best office I've ever seen for selecting frames! I wouldn't go anywhere else!
Oct 8, 2020
Great place! Love the doctor and all the staff
Oct 7, 2020
I really enjoy my yearly visits with Dr. Schacherer. I feel that he cares and will always tell me what I need to know to keep my eyesight strong. His staff is always very kind and helpful also.
Sep 25, 2020
Everything about my visit was great. Dr Schacherer is always open to answer all your questions.
Sep 21, 2020
Dr Schacherer is thorough and gives recommendations with options. The staff were very helpful. We highly recommend to anyone looking for an optometrist.
Sep 17, 2020
Dr Schacherer has been my eye dr for about 30 years and even though we are moving away. I will drive back to Wylie to continue to be under his care. I trust my eyesight to the best, Dr. Craig Schacherer
Sep 9, 2020
I was extremely satisfied with the service.
Sep 5, 2020
Excellent care from everyone, very knowledgeable staff. Excellent doctor!!
Aug 29, 2020
I was very pleased with the type of greeting I received, everyone was so professional. The Doc was great he explained everything in detail......just a great job all around . I will be recommending the place for sure.
Aug 26, 2020
Visit was great The receptionist was helpful. Wouldn’t think this visit will cover my insurance. But she said it was health visit it did cover only pay my co pay ,thank you being great helpful
Aug 15, 2020
Dr. Schacherer and his staff are amazing and they will take great care of you and your family. They will spend all the time in the world with you to make sure you are completely satisfied. Both my boys enjoy learn so much about their eyes from "Doc". He gives educates you about eye care and does not have a problem answering the curious kid question "WHY". Great team and great office and Fantastic care.
Aug 9, 2020
Very personable and professional! I have been coming here for over 10 years and have always had a positive experience. Great crew!
Aug 3, 2020
I always leave my appointment believing my eye health has been thoroughly checked out and confident that attention has been paid to every detail of my new prescription. Any questions I have are answered and i am informed when my contacts will arrive.
Jul 29, 2020
Awesome team /staff.I have been a patient for many years and I still enjoyed going to my appointment.keep up with the excellent job.
Jun 11, 2020
Experienced a welcoming & professional staff
May 28, 2020
Dr. Schacherer and his office were fantastic. They saw me and my husband. Had us in and out quickly and are so easy to work with. They had all our insurance information on hand and told us what it covered. This is our second year and we will continue seeing Dr. Schacherer as our primary eye doctor.
May 18, 2020
Always professional........have taken care of my eyes for yrs!
Mar 25, 2020
Quick, courteous, and friendly
Mar 21, 2020
My 14yo daughter had a corneal abrasion on a Friday evening—called Dr Schacherer’s office after urgent care advised would need specialist visit next day. Dr Schacherer responded that they would fit us in next morning, relief! And great staff and office visit experience. No more chain stores for us!
Mar 9, 2020
The staff here are always helpful and make sure you are seen to in a timely manner. Their hours are great and you can always get in to see the doc quickly. Both of my children and I get our eyes checked here and I wouldn't go anywhere else!
Mar 9, 2020
Everyone is very professional and helpful. Nice atmosphere in the office.
Feb 23, 2020
Everyone was so nice and welcoming . You can tell they really care
Feb 15, 2020
I have used Wylie Vision Care for my annual vision exam for years. I always receive excellent care and explanation of any problems.
Feb 13, 2020
I love how quick and polite everyone is. I have complete confidence in all of the staff.
Feb 12, 2020
They are always quick and courteous. They care about their clients everytime!
Feb 12, 2020
Awesome people! The doctor was great, explained things very well, listened to what I wanted and took his time. The front desk staff was very friendly and the one that fitted me for glasses was amazing. I’ve never had someone spend so much time helping me pick out frames and make sure they looked good and that I was happy with them. I would most definitely recommend Wylie Vision Care!
Feb 1, 2020
My son and I had the best experience with Dr. Craig Schacherer who spent quality time correcting our vision and extra time educating us on maintaining care of our eyes. Very professional and treat you like family.
Jan 10, 2020
The staff is always friendly and professional. Dr. Schacherer takes time and explains things well.
Dec 19, 2019
I love the hometown business where the doctors and staff consistently there. Great people and great service.
Dec 15, 2019
A++ service. Friendly service during exam and at front desk. Thank you for all you do for us.
Oct 14, 2019
Dr. Schacherer is fantastic with my 13 year old who needs to be seen every 6 months as her eye site just keeps getting worse. He makes her feel comfortable with every appointment affirming her it is normal (for a teen this is important!). One of the best parts of his office is the personalized service, it is just amazing. Thank goodness for relationships with fantastic doctors!
Oct 14, 2019
First time patient - staff very friendly and helpful and really liked the doctor.
Oct 10, 2019
i am very sorry for you spending time with me trying to fit me with new frames lenses but i am on a fixed income and can not afford the hi cost of lenses at this time.i will check out other optical stores.thanks.
Oct 9, 2019
For many years, the staff at Wylie Vision Care have bee courteous and through. No one I trust more with my eyes than Dr Schacherer and his staff.
Sep 26, 2019
I continue to drive to Wylie because I do not want to go to a different Dr. than Dr Shock
Sep 6, 2019
MY TRUST AND RESPECT FOR DR.. SCHACHERER , KEEP ME COMING BACK. HE IS THE BEST!!!
Aug 31, 2019
My mom and I were confused on what was covered thru our insurance. The girl who checked us out was new and just gave us an amount and I wanted a breakdown of what I was getting for the amount I was paying, Then we had to wait for awhile to talk to the glasses lady because we had a question. We want to come back and get glasses and she said we had 2 weeks to do that. We usually have always had a pleasant experience but not this time.
Aug 28, 2019
Everyone is always so friendly and welcoming. My appointment is always quick and easy. If there is a wait time it’s only a few minutes. I also never feel rushed during my appointment. Everything is throughly discussed with you so you understand what is going on.
Aug 17, 2019
Always a pleasant appointment. Dr. Schacherer explains the tests and results thoroughly. His staff is very thorough, nice and friendly.
Aug 12, 2019
We have been patients of Dr. Schacherer for a long time. He is thorough and addresses any questions or concerns we may have without rushing through the appointment. His staff is knowledgeable, helpful and friendly as well.
Jul 11, 2019
Everyone there is very friendly and professional. It is an enjoyable appt. to go to.
Jul 11, 2019
Thank you for catching the very serious issue with my daughter and being so proactive in getting her treatment after a week of misdiagnosis from 2 other doctors. Thank you so very much!!!!
Jun 19, 2019
Dr. Schacherer was very through in his examination. His office staff were also very friendly and informative. They provided great information for myself and my husband in regards to what our insurance would cover for our exams and glasses. This made our visit easy and pleasant!
Jun 17, 2019
Great experience. Professional and friendly atmosphere. I just hope I like the glasses I picked because my eyes were dialeted and could see real clear:)
Jun 8, 2019
Dr. Schacherer is the best! Very thorough, takes time to go over everything. I have been a patient for 25 years. Friendly, knowledgeable staff!
Jun 5, 2019
Always great customer service. Honest and made me laugh. Sometimes getting old and having old eyes is funny! :)
May 29, 2019
As always, a great experience.
May 13, 2019
The person who helped me was so helpful and friendly.
May 11, 2019
Been coming here for years. Always a friendly face and great service.
May 2, 2019
Excellence experience!! Everyone was helpful, professional and very kind.
May 2, 2019
Each time my family visits Wylie Vision Care we leave smiling. Dr. Schacherer is fantastic with children and adults alike. One of my daughters eyesight continues to worsen with age and he is always willing to take extra time with her to make sure she is comfortable with her contact strength. A true professional with a smile!
Apr 8, 2019
Everyone is very helpful and friendly. I have never waited long be taken back for my eye exams. Everything is explain to me so I understand any changes.
Mar 20, 2019
Everyone in the office is always very professional and takes good care of me.
Mar 20, 2019
I no longer live in the Wylie area, but it's worth the effort to get there for the quality of the eye care that I get.
Mar 17, 2019
Awesome service. Great care!
Mar 16, 2019
I love coming here everyone is so helpful and explain everything they are doing so I am comfortable and knowledgeable able the tests.
Mar 11, 2019
I appreciate how quick and easy it is to come to get my eye care here I have come here since 1997 and I will continue to!
Mar 11, 2019
The ladies at this office were very kind and courteous. I have been seeing Dr. Schacherer for 10 years and he keeps very good records that he can show me in regards to the health of my eyes.
Feb 20, 2019
This is a great office, the Dr. and team are awesome people.
Feb 18, 2019
Dr. Shock takes special care of his patients and runs every test to make sure your vision is throughly examined. He take no short cuts and explains what each test is looking for: he makes sure u keep seeing...His staff is so very warm and Friendly...They have great cooking and baking tip..Everyone there makes u feel like family!!!
Feb 2, 2019
Great eye doc! Very thorough. Staff was super nice as well. Highly recommend!!
Jan 16, 2019
Excellent service. So appreciate them getting me in at a moments notice for an eye infection. Dr. Schacherer is always very thorough. Trust his DX. And am comfortable enough that I never feel like another opinion is ever necessary. Thank you and your very pleasant staff.
Jan 16, 2019
I appreciate going to a hometown business and not a chain or a place where you never know who you will get to take care of you. Dr. Schacherer and his staff are here to stay!!
Jan 13, 2019
My visit was quick and efficient. I have been a patient for 2 years and will continue to come here. Dr. Shock is honest and kinda funny.
Jan 5, 2019
5 stars! The exam was thorough and explanation was given through all steps. The office staff is friendly and helpful. The process of picking out frames is really a pleasure. I'll continue to recommend this practice to I everyone I know.
Dec 12, 2018
Dr. Schacherer and the entire staff were very friendly and easy to work with. I waked in and was immediately greeted by everyone in the room. I filled out my paperwork quickly and was taken in to the first room to discuss why I was there. I then opted for photos of my eyes $29.00 option but by doing this I didn't need to have my eyes dialed and examined. I then took a short survey on health and eyes on a PC then was taken to meet the doctor. Dr. Schacherer was very friendly and we had a good conversation as we reviewed the photos of my eyes. We reviewed my situation and then he did his tests and we finally found a prescription for my glasses. I then met with the lady who helped me get my frames and got them set for them to be made. I had a very good experience and fully recommend Dr. Craig Schacherer and his practice.
Dec 10, 2018
Not as good as previous visits.
Dec 3, 2018
Great service! We are in and out fast. Dr and Admin are great!
Oct 29, 2018
5 stars for excellent service and a very enjoyable environment. Very clean
Oct 29, 2018
Doc Shock and his staff are great!
Oct 19, 2018
Fantastic group. Highly recommended.
Oct 12, 2018
The staff is always pleasant, professional and very helpful!
Oct 11, 2018
Always a pleasant experience. Dr. Shocker is very thorough and his office staff is unrivaled in customer service!
Oct 9, 2018
Great optometrist and great receptionist. Everyone is very friendly and the are also very quick.
Sep 30, 2018
Great Service & on time, no issues - Thank you
Sep 19, 2018
I'm 37 and needing glasses for the first time so I had no clue what to expect, but the staff was very caring and friendly. Answered all my questions and over all it was a great experience. I would highly recommend Dr Craig Schacherer and his staff, very knowledgeable and helpful!
Sep 17, 2018
Great visit as usual. Highly recommend.
Sep 8, 2018
had a problem and they took me in right away
Sep 6, 2018
DR. SCHACHERER IS THE BEST!!!!! IT IS ALWAYS WORTH THE 1.5 HOUR DRIVE, TO SEE HIM. :))) SAM RIPINSKI
Sep 1, 2018
Dr Schacherer listens to your visual problems and works with you to give you the best eye care he can. He is very knowledgeable and will explain any question you might have. The staff is very friendly also. Tammy has helped me with my glasses and is so helpful. My vision not very good, she has bent over backwards to help me find what looks good on me.
Aug 29, 2018
Service was excellent. I recommend it to everyone.
Aug 29, 2018
Examine thorough and explained. Dr. Schacherer gives recommendation based on results but let’s you decide.
Aug 8, 2018
Wylie Vision Care is the only place I would go for my yearly eye exam. The doctor is personable and listens to your concerns. My favorite part is interacting with the ladies at the front desk. They are more than helpful and always put a smile on my face every time I go in. They are experts at helping you find the frames that are right for you. I would highly recommend Wylie Vision Care!
Jul 13, 2018
I always enjoy my time spent at your office, all of the personnel are friendly, knowledgeable and professional.
Jul 12, 2018
Great service and kind people, very professional.
Jul 9, 2018
Dr. Shock is always available when I need an appt. His office staff is fun and very informative. They took my insurance and submit my claims. My out of pocket is less than expected. The offer a full range of services and he takes time to explain what is happening during the appt.
Jul 5, 2018
Very pleasant experience with expertise doctor who was patient and caring and took the time needed to explain
Jun 13, 2018
Awesome! I’ve been a patient of Dr. Schacherer for over 20 years and wouldn’t think of going anywhere else. Very friendly, knowledgeable staff. I highly recommend!
Jun 9, 2018
Wylie Vision has always been so friendly and helpful when it comes to my vision needs.
Jun 6, 2018
Everyone was helpful and friendly. The dr. Answered all questions. The entire experience was pleasant and as relaxed as possible.
May 9, 2018
Excellent excellent excellent!
May 1, 2018
Everyone in your office is so nice and helpful. They put me at ease and explain every procedure. I appreciate everyone there. I don’t even mind going. Thank you for everything you do. Oh, and Doc Shock is great to work with too!
Apr 22, 2018
It was my first time and I was very pleased with everything. They are very much interested in you as a patient.
Apr 21, 2018
Outstanding customer service from the moment you step in the office.. Everyone is so helpful and professional..
Apr 15, 2018
I have not visited the website, therefore I’m unable to comment.
Apr 14, 2018
Awesome office staff and great eye exam!
Apr 2, 2018
They are always fast and polite.
Mar 12, 2018
I love coming to Wylie Vision Care they are always polite, quick, and very helpful.
Mar 12, 2018
It was most pleasant to be back after seeking service in Mesquite and it not being anything I had ever been through. I feel much better,comfortable knowing I received the best eye care Thank you.
Mar 8, 2018
I've been going to Dr. Schacherer since we moved to Wylie in 2011. I've always felt he was thorough, caring and provided excellent service!
Mar 7, 2018
Thank you for seeing me immediately in my time of misery. Greatly appreciate your follow-up. Excellent care and attention from total staff.
Mar 5, 2018
Very pleasant and knowledgeable staff
Mar 1, 2018
Very friendly and helpful staff. Dr. Schacherer is very knowledgeable and explains the different tests well.
Feb 28, 2018
The staff was very friendly and knowledgeable.
Feb 26, 2018
Love this place everyone is polite, courteous, and professional
Feb 15, 2018
Staff are great and the Dr is very professional. Selection is nice too!
Feb 12, 2018
Everyone is very nice and friendly as well as professional.
Feb 4, 2018
Great professional service Rachel was great!
Feb 3, 2018
3rd year in a row! Always great customer service from the staff and Doc himself.
Jan 27, 2018
Great staff and Dr. A pleasant visit as always
Jan 26, 2018
Wylie Vision Care was just what I was looking for - homegrown, non-corporate/chain, consistent doctor on site kind of place!!
Jan 10, 2018
Every time we come to see Dr. Schacherer's everyone at the office is so friendly, professional and helpful. The best Eye Doc and staff around!
Jan 3, 2018
Love going to Wylie Vision Care, it is always a stress free visit! The staff and Dr. are all friendly, professional, and always willing to answer any questions.
Jan 3, 2018
Very pleasant office and I like coming here. The office staff are very friendly and so is the doctor. Like getting in and out and not having to stay a long time
Dec 28, 2017
Dr. Schacherer & his team were excellent & very helpful! His staff are extremely kind and inviting. They look out for their patients and want the best for each individual. I really enjoy how Dr. Schacherer takes the time to talk to you about any concerns he sees and answers your questions. He is truly there for his patients and wants nothing more than to give you the best care with your eyes.
Dec 7, 2017
Started seeing Doc Shock almost 30 years ago when his office was behind the old Wylie Hospital. Always enjoyed his professional/friendly way.
Dec 4, 2017
Professional, interested, and competent exam and procedures. They are through and efficient eye exam providers.
Dec 1, 2017
Very pleased with everyone at the office and felt that I got a very thorough exam and he answered all my questions.
Nov 20, 2017
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Very courteous staff, very little wait time. I asked many questions to Dr. Schacherer and all were answered with explanations. Highly recommend.
Nov 1, 2017
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Excellent visit, as usual. Staff is courteous and professional. Dr Schacherer always explains everything thoroughly so you know exactly what's going on. Recommend to anyone looking for a new vision source.
Oct 25, 2017
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Every employee that I came in contact with was outstanding. I called in the morning right after they opened for the day. I had my glasses broke the night before and they were able to see me right away to get me taken care of. Highly recommended!!!!
Oct 11, 2017
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Dr shock and entire staff are amazing. I feel comfortable every time I visit the office...
Oct 10, 2017
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Dr. Shock and ALL of his staff are just the best people. They're educated and informed, and most of all - they care. I went in with an idea of what I wanted to try, and Dr. Shock listened to me and is doing everything possible to make it happen. THANK YOU!!
Sep 27, 2017
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Everyone at Wylie Vision Care was kind and helpful. The moment I walked in the door I was helped. The best part were the explanations that were given before each test. You can tell the staff and Dr. S are passionate and knowledgeable about what they do!
Sep 25, 2017
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Enjoyed the visit. Great team! Quality Service.
Sep 10, 2017
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The explaining of the test results is what I like the most along with the ease of the tests. The eyeglass frame selection seems to be geared more toward women than men.
Aug 30, 2017
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I'm a returning patient to Dr. Schacherer. He is always so nice and his staff is amazing!
Aug 14, 2017
Great experience! Dr. Schacherer was very thorough and explained every step. He addressed my concerns and offered a couple of solutions for me too chose from. Very nice and professional. And the ladies in the office were great! Friendly, informative and they too addressed any questions and concerns I had. I felt very comfortable, like I had known them for a long time. Grace explained her part of the exam every step of the way and Tammy (?) was able to offer me the exact kind of frames I was looking for. And made sure I knew what all the charges were and what was covered by my insurance. Don't think I have ever felt so comfortable and well informed with an eye exam-and I've been wearing glasses a long time. I have already recommended them to my neighbor. Thank you!
Aug 10, 2017
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I had an unexpected eye infection and Wylie Vision Care was able to schedule me in on Saturday morning with very little warning. The appointment was exactly on time and I was thoroughly examined and out of the office quickly. My infection is getting better quickly.
Jul 17, 2017
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Experienced superb service and friendly staff.
Jul 13, 2017
Loved the home-like feel of the office, the staff and doctors were informative, kind, and thorough. Will definitely be coming back for next year's appointment!
Jul 8, 2017
Always on time, great service and wonderful staff.
Jul 8, 2017
I highly recommend going here for all of your eye Care needs ! The staff is incredibly friendly and they take the time to get to know you. Doc Shock is the best ! He truly makes you feel comfortable :)
Jul 1, 2017
The Best Doctor, for my eye and vision care, and the Best Staff I have ever had the pleasure of knowing.
Jun 29, 2017
Highly recommend. I've been going to Dr. Schacherer for vision care for years and always have an excellent experience. Everyone is caring and professional and Dr. Schacherer always explains your exam, findings and needs. Always a great experience.
Jun 10, 2017
I was in and out very quickly. The staff was very friendly and helpful. the doctor was his normal self. He also was very helpful and answered all my questions. This is a very good place to get care for your eyes.
May 25, 2017
Thank-you for listening to my concerns and offering options to work with my situation
May 11, 2017
The staff was very friendly and my daughter was taken care of within a reasonable time! I would recommend to anyone looking for a new eye doctor!
Apr 20, 2017
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Excellent doctor and staff and nice selection of frames.
Apr 13, 2017
Dr. Schacherer was very personable and explained every very clearly. The office were delightful and helpful. I highly recommend Wylie Vision Care!
Mar 23, 2017
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What a pleasant experience! Dr. Schacherer and his team were a delight and helped my daughter find the perfect contacts and glasses for her needs. He was very child friendly and made my kids feel very comfortable while clearly communicating with me what they needed moving forward. I highly recommend him to everyone!
Mar 13, 2017
Great customer service and very professional. Thorough eye exam.
Mar 8, 2017
Excellent staff! Everyone was very nice and upfront about any charges.
Feb 20, 2017
A great place to have your eyes examined. I have been seeing Dr. Schacherer for over 5 years now. Dr. is very pleasant while doing all the tests and communicates well while explaining what he is doing and why. His staff is very friendly and attentive. They also explain your benefits and your cost once you have chosen your glasses. Just a great place to go if you need your eyes checked for any reason. Even if you don't need glasses, there are many other reasons to have your eyes routinely checked.
Jan 21, 2017
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Great staff! They make getting the exam, glasses & contacts fun!
Jan 19, 2017
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Friendly atmosphere office staff make you feel welcome and part of their family.
Jan 18, 2017
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very friendly, knowledgeable
Jan 8, 2017
Enjoyed my visit and pleasant office
Jan 4, 2017
I love this office! EVERYONE is friendly and knowledgeable!
Jan 2, 2017
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My family has been going here for a few years. You will never find a more caring, knowledgeable and a understanding team than this one!
Nov 26, 2016
Was very thorough and efficient.
Nov 17, 2016
Great service from checking in to the doctor's time and the eye glass specialist .
Nov 9, 2016
Excellent staff and doctor. It's nice I can come late at 5:00
Oct 29, 2016
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Excellent care and service from Doctor and staff!!!
Oct 19, 2016
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Wonderful visit. Had a great experience. Will always return fot my eye needs.
Oct 19, 2016
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Dr. Schacherer is a good optometrist who takes meticulous care of his patients.
Oct 7, 2016
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Staff is always courteous and willing to help. Appointments are on time which I really like.
Oct 5, 2016
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Fun staff, excellent & knowledgeable doctor.
Sep 17, 2016
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Employees are very friendly and helpful. Dr seems to really care that your eye site will be the best it can be. Thank you
Sep 15, 2016
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I keep coming back because I choose to keep the same Dr .Eye or Medical I prefer one Dr have all my information I draw comfort in that.I really like the friendly atmosphere .
Aug 11, 2016
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What a great atmosphere and pleasant attitudes everyone has there. On top of being friendly they are very efficient and do not waste their clients time. They send very timely, non intrusive reminders and when it;s time for me to have my vision checked out again, I always choose them!
Aug 10, 2016
I have always been pleased with the eye care I've received in the last decade or more.
Jul 20, 2016
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I been going to this Dr for over 10 yrs, I am very satisfied with his service
Jul 13, 2016
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I was very impressed by the professional way they check for vision problems and for solutions to correct my vision. Thanks
Jul 3, 2016
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Excellent service and very professional staff.
Jul 2, 2016
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Five stars great staff and service!! Will deffinately use them forever!!
Jun 18, 2016
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On schedule for app't, efficient personnel, friendly encouraging atmosphere. Have used Dr.for 20 years. No plan to change.
Jun 18, 2016
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Dr. Schacherer is THE BEST; the staff makes me feel like I am ONE OF THE FAMILY!!!!
Jun 16, 2016
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Everyone is friendly and helpful, making sure they answer any questions or concerns, and explaining the procedures and processes.
Jun 11, 2016
I love going to the office. The staff is freindly and professional and always on time. I would recommend. Schacherer to everyone
Jun 9, 2016
Our family has been seeing Dr. Schacherer for 19 years. We have always had great experiences there; from the eye exam to choosing glasses and being fitted for contacts.
Jun 8, 2016
As always, a great experience!
May 23, 2016
Great office. Nice staff and Dr. Schacherer was very nice and thorough.
May 20, 2016
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I was very pleased with my visit.
Apr 13, 2016
The staff is always so pleasant and they make you feel welcome. I've never had to wait. It's always a good experience.
Mar 24, 2016
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Very satisfied with my daughters eye exam good staff 🙂
Mar 19, 2016
Excellent customer service.
Mar 18, 2016
I was very happy with my entire appointment experience. Thank you.
Mar 14, 2016
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Best eye visit I've ever had! Everyone was so nice and knowledgeable. I will definitely recommend you!
Mar 10, 2016
I had a very pleasant appt. Personnel very professional and friendly. Dr. Craig Schacherer explain all the results very thoroughly, overall a very good visit
Feb 26, 2016
The staff was great and very pleasant. I was very glad the doctor was able to identify my issues and work to get my eyes back to normal. My husband gave me the referral, and it was an excellent choice. Thank y'all very much.
Feb 19, 2016
Being a little more transparent about the cost of the visit, what insurance covers what it doesn't etc, before we get back to the testing room.
Feb 10, 2016
The eye exam was very thorough. I felt really good about the condition of my eyes. I had excellent guidance on the selection of glasses. The best eye care on the planet!
Feb 3, 2016
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It was a great experience and I will gladly refer everyone to you.
Feb 3, 2016
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The staff is very friendly. Dr Schacherer is great.
Jan 31, 2016
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I have enjoyed my time coming to Wylie Vision. I am glad we found your services.
Jan 17, 2016
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I am always treated like a "special" patient. Dr. Schacherer & his staff do a super great job!!
Jan 14, 2016
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I am always amazed at my portion, after insurance! Over $500.00 for new glasses ever year is excessive and this year, that didn't even include new frames.
Dec 27, 2015
optomap was an option last time I was there, my visit was very expensive. My insurance paid $200.00 on my $328.00 contacts. Ins. covers routine exam for $0 copay. With ins. I paid $281.00. Next year I only have $100.00 coverage on contacts.
Dec 6, 2015
If you could wait to put the contact solution fee on the bill after you ask to see if the patient wants it, that would be good. It would be nice to have someone talk with you about it before it is seen on the bill. I appreciate all you do! Thank you!
Dec 2, 2015
Excellent care!! Great staff!!!
Nov 19, 2015
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We very much enjoyed our visit - Doc Shock is great! He is very knowledgeable and has a great 'bedsie manner'. He put is at ease and took his time explaining exactly what we needed in terms of glasses. Very happy to call him our official family eye doc!
Nov 9, 2015
Dr. Schacherer always gives excellent service.
Nov 7, 2015
How to remove super glue from lenses :)
Nov 5, 2015
I've been going to Dr. Schacherer about ten years and always receive friendly, professional service from the whole staff. Thank you!
Oct 29, 2015
Everyone in the office was friendly and helpful.
Oct 24, 2015
Everyone was very helpful and I had a great experience!
Oct 24, 2015
The staff and Doc were both very professional and friendly. I would recommend you to anyone looking for quality eye care. Thank you!
Oct 22, 2015
I have been seeing Dr. Schacherer for over 10 years now and I always have great service!!
Oct 20, 2015
Love the Dr, the staff, the service, and care given when I come in. Always have..... My only problem is the inventory and prices of the glasses/frames. Honestly, it costs me half as much to get glasses at one of the "big box" eyeglass places. I understand that yawl are a small shop in comparison and there is no getting around the cost thing due to volume. I try to stay away from "big Box" shops on everything I do, even if i have to spend a little more. The difference in glasses/frames is just to much for me and my budget. My apologies for having to shop elsewhere, but I will not go anywhere else for my exams.
Sep 4, 2015
The office appears very old with outdated equipment, furniture, decorations, location, etc. Does not look as clean as it could.
Aug 30, 2015
I told Dr. Craig Schacherer I loved his message that he leaves when it is time to have our eyes checked each year. I would say that right now he has the best team this office has ever hand!!
Aug 25, 2015
I really enjoyed how honest and enthusiastic the ladies were in helping me pick out my new frames.
Aug 20, 2015
Staff has always been courteous in all of the years we have been coming there.
Aug 7, 2015
The touch screen for the health questions needs to be updated..
Jul 22, 2015
I was not told about thier being a fiting fee for contacts nor was i told how much nor was i told how much my insurance was covering if any all these things should have been gone over with me before my exam and it was not I'm. Not a satified customer thier for i wont come back nor will i recomend anyone else to come thier for eye exam or glasses very unsatisfactory
Jul 21, 2015
I miss the old reception staff but look forward to getting to know the new ones.
Jul 10, 2015
Everything went great. I can't think of anything I would change. I felt very relaxed and the staff was friendly and helpful. Thanks!
Jun 27, 2015
Great staff and doctor! Been coming here for 22 years.
Jun 21, 2015
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Everything was just great. My new contacts are good,and a big thumbs up for the whole office. Thanks again curt
May 28, 2015
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we had a great experience!
May 28, 2015
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Treated just like old friends!
May 14, 2015
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It was a pleasure visiting the office for my annual eye exam. The staff was friendly and knowledgeable. I felt like my time was well spent. Thanks!
May 11, 2015
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It was more streamlined about the procedures due to the fact I am an established patient.
May 7, 2015
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Always my husband and I have been happy with our services and professional treatment. Thank you!
May 4, 2015
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I have had a good experience for the past 20 years.
Apr 27, 2015
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Staff are friendly and involved with patients. Good listeners! They kept me informed of the results of my son's exam as well.
Apr 25, 2015
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Everyone was amazing with my 8 year old being his first visit!
Apr 22, 2015
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Bring back the free sun shades. :)
Apr 15, 2015
I don't trust anyone else with my eyes!
Apr 6, 2015
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First time contact lens user...When receiving the trial pair of lenses, I walked out able to see, but as I drove home, my vision began to get blurry. Upon arrival to my house, my vision had gotten so bad, I couldn't even make shapes out, it was worse than without any corrective lens. My boyfriend drove me back to the office and the front assistant asked us to come back to an area and she looked confused and began to talk to me and ask me questions like I'm an idiot or did something wrong. After she went and talked to the doctor, she came back and laughed it off saying that she mistakenly gave me my perception in the negative instead of the positive. I did not find this incident very funny, in fact it could have come out a lot worse. After almost rear ending a vehicle on the way home, I was terrified and scarred completely out of my mind, it's a miracle I made it home in one piece. The only reason I'm staying for the time being is that I've already been charged for a full year supply.
Mar 22, 2015
Very prompt and answered all my questions. Professional staff.
Mar 22, 2015
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We appreciate the time they took to help find good frames and the right prescription.
Mar 17, 2015
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Have been going to Dr. Schacherer for many years and appreciate the great care we receive. The front end people are understanding and courteous.
Mar 4, 2015
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I was very pleased with service I had from everyone. Thank You
Feb 25, 2015
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I had an excellent experience with your office. Very warm & friendly!!
Feb 24, 2015
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I like the automated reminders via text.
Feb 21, 2015
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I can't think of anything you guys should change everything was great
Feb 15, 2015
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U really liked the office atmosphere very friendly and great Dr. Loved the fact that they accommodate me same day appointment.I will gladly refer family friends to you. Thank you very much 😊
Feb 12, 2015
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You all were great and helpful. I recommended you all to someone today who was very unhappy with the glasses she bought from some other place in Wylie. I have been coming here for several years as had my daughter. We shall continue to do so. Thank you all.
Feb 12, 2015
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Visit great...wish glasses weren't so expensive.
Jan 21, 2015
The visit was efficient and I was in and out in no time. I also got by backup glasses adjusted to be 'perfect' and that was simple and quick too.
Dec 20, 2014
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Perfect! Great service...Wonderful experience!
Dec 8, 2014
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I don't remember the name of the dear, sweet girl that helped convince my husband of my needs, but she deserves a Nobel Prize. I appreciate the Doc's time and input. My eyes are very important to me.
Nov 13, 2014
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Some of the nicest people I've ever dealt with. There are plenty of eye doctors in town but Doc Shock is my choice because he is the best.
Oct 26, 2014
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the lady that did my glasses she didn't go over what she was doing and what the cost was. she just put codes down and told me my price.
Oct 23, 2014
I thought the Dr was very rude to my daughter. I did not like his attitude. He has no patience with children. My family and have decided to use a different eye dr. I also did not like the fact that you over charged me.
Sep 14, 2014
The staff made me feel at home an comfortable thnk u very much
Sep 7, 2014
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I will continue to make the 75-minute drive :)))) Because Doc is the BEST!!! Thanks for taking care of my eyes, and giving me piece of mind.....even though the rest of my body is falling apart! Sam
Sep 2, 2014
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As usual the office staff was great. Very friendly and professional.
Aug 31, 2014
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I would like to see more affordable frames
Aug 31, 2014
I already told people how great you are
Aug 31, 2014
I would like to see the free sunglasses when you buy a year's worth of contact lenses come back. That was a great service.
Jul 21, 2014
I had a great visit. The staff was wonderul and Dr. S was awesome. I explained to him what I was hoping to accomplish and he gave me very doable and affordable options. I was more than impressed and feel very confident with my decision to see Dr. S!
Jul 2, 2014
Good visit and the shortest one in a long time for vision.
Jun 29, 2014
My visit went well they fit me onto their schedule & I didn't Have to wait late long.
Jun 27, 2014
Everyone was helpful and explains what I needed and the cost and showed me and also let me make the choices on cost and let me understand everything that I was choosing thank you for not pushing thing on me you have a great staff and have always put my eye care first thank you!
Jun 27, 2014
This was my first visit to Wylie Vision Center. I was very pleased with the entire visit. The staff was friendly, professional, and thorough. I enjoyed meeting Dr. Schacherer and will definitely refer friends and family.
Jun 6, 2014
Glasses seem to be a bit on the high side but overall excellent staff and Dr.
May 31, 2014
Staff was extremely friendly and helpful.
May 11, 2014
The doctor and staff were very knowledgeable and friendly.
May 1, 2014
I would like to see Ray Ban frames added to your collection.
Apr 24, 2014
This office was great with our toddler's first vision exam. They showed everything to him and explained it to him. I feel like it was a successful visit.
Apr 13, 2014
I really enjoyed my visit to the office. It was very consice and streamlined. I didn't have to wait at all and the process took less than anticipated.
Apr 3, 2014
Everyone in the office was very nice and a pleasure to work with.
Mar 31, 2014
The doctor was GREAT! however, the office is not. I was not given a choice in type of lens or any "extras" and I feel the office staff mislead, hid charges and gave false information. As a contract provider you have an obligation to provide best in class service. and integrity to members, this was not done. Also, why would you bill someone in advance for contacts when no Rx had been given yet. The doctor has the patient in trial pairs. Maybe they can't even wear them, but you collected for it. Also, you should inform patients what the exam/fitting fee is that's "above" the contract rate so patients are more prepared and can shop around for other providers. As this creates stress on patients and could lead to a serious medical condition.
Mar 21, 2014
Very handsome and nice optician helped me with my frame selection.
Mar 16, 2014
I enjoyed my visit; everything was fully explained and service was great.
Mar 16, 2014
The person helping with the selection of glasses was very knowledgeable, and saved me a good sum by checking what the insurance covers. As always, Doc Shock gave me the best opti
Mar 13, 2014
Service is always awesome...thank you.
Mar 13, 2014
I was glad to be able to walk in with a medical issue, and not need an appointment. I was seen right away and my condition and medication was explained thoroughly. Although it was a quick visit I did not feel rushed. It was very convenient.
Mar 12, 2014
It was a pleasant atmosphere. Very relaxed. Everyone extremely friendly.
Mar 3, 2014
Thank you for making my first visit in over 20 years to an eye doctor easy and stress free.
Mar 3, 2014
Visit with Doctor Craig was good. But with other parts of the visiti felt like I was being sold everything. Whether it was the option for eye dilation or the other choice, to new frames it just felt pushed.
Mar 1, 2014
Very nice as always. It's always quick & very thorough. Thank you for what you do.
Feb 10, 2014
All staff very friendly. Optician very helpful and polite. My first medical appointment since moving to Texas was made very pleasant due to Dr.Shock and his staff.
Jan 1, 2014
everyone in the office was very nice and made me feel right at home.
Dec 31, 2013
Excellent Service, still waiting on trial contacts.
Dec 21, 2013
I am satisfied with my visit yesterday!
Dec 19, 2013
Although I understand that this is a business, I was surprised by how much I was expected to pay at the end of my appointment. My vision insurance basically didn't do much for me and not having to pay out of pocket in the past, I was surprised to hear my total. A follow-up appointment was made 2 weeks out, at which point and if all goes well with the fit and comfort of my new contacts, my contact supply will be ordered. I believe that I should not have been expected to pay this amount at least until that time or maybe given the option to pay half. Not a huge deal, but took me by surprise. Overall, I am pleased with the doctor and staff.
Dec 18, 2013
Thanks for not trying to "sell" me new glasses when I did not need them. I appreciated your honesty and would recommend you to a friend based on that truthful assessment alone even though you all are friendly and professional. Merry Christmas and God bless you all and your families in the new year. Vicki
Dec 18, 2013
As always, the staff and Dr. Schacherer were great! Thanks for all you do for me!
Nov 24, 2013
Service was very good.Everything was explained to me by the Dr and the staff.
Nov 11, 2013
I truly appreciate all the time the doctor, assistant, and tech spent with me.
Nov 11, 2013
Very satisfied with service received.
Nov 10, 2013
Very pleasant appointment. Will gladly recommend!!!
Oct 24, 2013
I think the visit was a pleasant experience. The assistants were very friendly.
Oct 21, 2013
Staff is always pleasant and friendly. Convenient to my home in Wylie. No wait time. Love the text and email reminders for my appointments!
Oct 5, 2013
Great service. Would highly recommend. Staff was fast and friendly. They explained everything as we went along.
Sep 25, 2013
My scrip for glasses had not changed & I would love to use insurance to purchase a new pair but the cost was just too much .. When I have insurance that covers 150.00 on frames .. No way will I pay out of pocket almost $500.00! Will just wear the ones I have ..... Besides I have insurance that covers on lense also /either my insurance is not worth having or those lense were very $$$$$!
Sep 20, 2013
Doc Shock and his staff are exceptional and its an honor relying on them for my family's eye care needs.
Sep 5, 2013
Please correct the spelling of name to Rahnie
Sep 5, 2013
Just continue doing what you do...that was a great experience.
Aug 31, 2013
They were very patient with me and Care Credit. I love the staff.
Aug 28, 2013
great staff and awesome eye doctor... recommend him to my friends all the time....
Aug 25, 2013
I am loving the new staff. Everyone is pleasant to be around!
Aug 1, 2013
It would be nice to be given the option to pick out frames BEFORE the doctor dilates the eyes. After dilation it is very difficult to see frame options in focus. I've gotten some frames I ended up hating because the optician said they looked good and I couldn't see them well.
Jul 31, 2013
AS ALWAYS. THE BEST TREATMENT I HAVE EVER HAD!!!
Jul 31, 2013
The entire visit was fabulous. Thank you!
Jul 12, 2013