Sutherland Dental Group

Dr. Bernie Olson; Dr. Carolynn Oleksyn; Dr. Tim Pierce and Dr. Divya Balakrishnan

Star Star Star Star Star 502 Reviews

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Reviews

StarStarStarStarStar Great visit! Helpful, even when I was late. —    (Patient since Sat Jul 23 00:00:00 MDT 1994)

Great visit! Helpful, even when I was late.


StarStarStarStarStar As in ongoing client with Sutherland Dental, I'... —    (Patient since Thu Feb 15 00:00:00 MST 2001)

As in ongoing client with Sutherland Dental, I've always appreciated the attention to care due to an fatal allergy which is on most dental floss. I will continue to be a client.


StarStarStarStarStar Always a comfortable environment , friendly sta... —    (Patient since Mon Jan 04 00:00:00 MST 2010)

Always a comfortable environment , friendly staff and great dental care!


StarStarStarStarStar Better Than Ever —    (Patient since Wed Nov 18 00:00:00 MST 2015)

I was Apprehensive about having some 30 year old Dental work Removed to be Updated and Replaced. But it all went Very Well , far less troubled than the original work.


StarStarStarStarStar excellent care —    (Patient since Tue Feb 13 00:00:00 MST 2007)

Dr. Bala is an amazing dentist. Her assistant was cheerful and helpful.


StarStarStarStarStar The hygienist went above to accommodate a nervo... —    (Patient since Mon Mar 02 00:00:00 MST 2009)

The hygienist went above to accommodate a nervous child. Well done!!!


StarStarStarStarStar Our family dentist —    (Patient since Tue Jan 24 00:00:00 MST 2006)

The service and kindness is exception. Thank you!!


StarStarStarStarStar Five starts to Dr. Bernie Olson and all of you ... —    (Patient since Fri Apr 01 00:00:00 MST 1994)

Five starts to Dr. Bernie Olson and all of you at Sutherland Dental


StarStarStarStarStar Great service! Very friendly and hard working t... —    (Patient since Mon Sep 26 00:00:00 MDT 2016)

Great service! Very friendly and hard working team.


StarStarStarStarStar I was very happy with my recent visit. I was w... —    (Patient since Mon Jul 31 00:00:00 MDT 2017)

I was very happy with my recent visit. I was welcomed with smiles and treated with kindness. Very professional and compassionate!


StarStarStarStarStar Great service. . —    (Patient since Tue Dec 04 00:00:00 MST 2007)

The service the office provides with electronic reminders is great. Everyone is busy these reminders help clients s staff of the office.


StarStarStarStarStar Everyone is always very polite. I love the prof... —    (Patient since Fri Jan 08 00:00:00 MST 2010)

Everyone is always very polite. I love the professionalism from all of the staff.


StarStarStarStarStar Bernie Olson has been taking care of my dental ... —    (Patient since Sun Dec 19 00:00:00 MST 1993)

Bernie Olson has been taking care of my dental health for years. I'm very happy with his professional work and enjoyed our social interaction. His dental hygienist Joanne is also very professional and friendly. I also find the receptionists Debbie and Karen (?) very helpful and friendly. All in all, you have a good group there! Gee Tsang


StarStarStarStarStar Dr. Olson and Sutherland Dental Group are the Best —    (Patient since Sat Jan 22 00:00:00 MST 2011)

I have been going to Dr. Olson for 6 years now and my mom and dad have been going forever - nowhere will I ever find a dentist that I trust more. Also, the service is courteous - and everyone takes care of you. I'm not afraid to go to the dentist anymore :)


StarStarStarStarStar The staff is Great from start to finish!!!I ha... —    (Patient since Wed Jan 04 00:00:00 MST 2017)

The staff is Great from start to finish!!! I had so many fears going to the dentist the staff I'm sure didn't know but they were great always explaining my treatments to answering all my questions and most of all giving me the reassurance that at anytime I needed a break they were able to do that for me too. I didn't just feel like a number get in and get out. My experience was very personal to fit my needs and I have referred my friends and family to sutherland dental group. Right from the first appointment I left smiling every time ☺. Thank you sutherland dental group.


StarStarStarStarStar was quick, easy and painless. I have no compla... —    (Patient since Sun Dec 19 00:00:00 MST 1993)

was quick, easy and painless. I have no complaints about the service or the staff. An amazing group.


StarStarStarStarStar Nothing new to report! Always great service, co... —    (Patient since Wed Jul 13 00:00:00 MDT 2005)

Nothing new to report! Always great service, convenient appointment times, super friendly staff.


StarStarStarStarStar I am satisfied with the service at your office.... —    (Patient since Fri Jan 26 00:00:00 MST 1996)

I am satisfied with the service at your office.


StarStarStarStarStar Friendly competent staff! —    (Patient since Mon Dec 06 00:00:00 MST 2010)

Friendly competent staff!


StarStarStarStarStar always treated more like a friend than just a... —    (Patient since Wed Apr 19 00:00:00 MDT 1989)

always treated more like a friend than just a patient


StarStarStarStarStar Dr. Balakrishnan addressed my first cavity with... —    (Patient since Tue Dec 29 00:00:00 MST 2015)

Dr. Balakrishnan addressed my first cavity with care and compassion. It was a difficult thing for me to face and she was very kind in her approach. She explained the procedure in detail so that I would be comfortable. I am very happy with the results.


StarStarStarStarStar Everyone was awesome, as usual. —    (Patient since Fri Feb 21 00:00:00 MST 2003)

Everyone was awesome, as usual.


StarStarStarStarStar Awesome service... as always! —    (Patient since Mon Nov 01 00:00:00 MDT 2010)

Awesome service... as always!


StarStarStarStarStar Very pleased! Nice staff, good work.  —    (Patient since Mon Mar 27 00:00:00 MDT 2017)

Very pleased! Nice staff, good work.


StarStarStarStarStar Dr. Bernie Olson has done a good job on my dent... —    (Patient since Sun Dec 19 00:00:00 MST 1993)

Dr. Bernie Olson has done a good job on my dental health over the years (More than 25 years). His staff, dental assistants, dental hygienist and receptionists are all helpful and courteous. Thank you Bernie and continue with the good work. Gee Tsang


Reply

Thanks for your positive feedback Gee! We appreciate the nice comments.

StarStarStarStarStar My wife Lynne will be happy to do surveys and o... —    (Patient since Sat Aug 02 00:00:00 MDT 2014)

My wife Lynne will be happy to do surveys and on line replies on my behalf. Thanks. We will continue to have Sutherland Dental Dr. Balakrishnan and her hygienists and receptionists take care of our dental needs, as we've both been very pleased with your expertise, care and understanding. Kindest regards, Art and Lynne Kuntz


StarStarStarStarStar Always an enjoyable visit to the dentist —    (Patient since Tue Feb 18 00:00:00 MST 1997)

A relaxed and enjoyable visit as always.


StarStarStarStarStar Great as always —    (Patient since Wed Jul 13 00:00:00 MDT 2005)

I called about a chipped tooth and got an appointment time within 48 hours of the call. They got me fixed up quickly and back to work!


StarStarStarStarStar I appreciated the timely email reminder.  —    (Patient since Fri Mar 18 00:00:00 MST 1994)

I appreciated the timely email reminder.


StarStarStarStarStar I always enjoy working with Joanne my hygienist... —    (Patient since Tue Aug 02 00:00:00 MDT 1994)

I always enjoy working with Joanne my hygienist. Great person and great at her job!


StarStarStarStarStar Excellent service.  —    (Patient since Wed Jun 15 00:00:00 MDT 2016)

Excellent service. I am very satisfied, I have gagging issues and they are always very helpful in assisting me to get through that.


StarStarStarStarStar Teeth Cleaning —    (Patient since Wed Apr 10 00:00:00 MDT 2013)

I have been going to see Dr. Carolynn Oleksyn and team for years now and they have always done a great job with a smile on their face!


StarStarStarStarStar Staff were helpful and knowledgeable —    (Patient since Wed Feb 08 00:00:00 MST 2017)

Staff were helpful and knowledgeable Cleaning was thorough and comfortable Follow-up by dentist was informative Will definitely keep going here for my dental needs


StarStarStarStarStar Excellent service, every time 👍🏻👍🏻 —    (Patient since Fri Mar 02 00:00:00 MST 2012)

Excellent service, every time 👍🏻👍🏻


StarStarStarStarStar 5 stars from the time I booked my appointment, ... —    (Patient since Wed Jan 04 00:00:00 MST 2017)

5 stars from the time I booked my appointment, during my appointment and after my appointment. I appreciated the reminders the text work for me.


StarStarStarStarStar Dr. Pierce and Staff so appreciated —    (Patient since Thu Mar 19 00:00:00 MDT 2009)

Dr. Pierce and his staff are always the best. I appreciate their sensitive, caring attention to my personal needs, so much appreciated. Have a wonderfully blessed Christmas, one and all.


StarStarStarStarStar All staff were thorough, friendly, and answered... —    (Patient since Thu Sep 10 00:00:00 MDT 2015)

All staff were thorough, friendly, and answered all questions I had in a clear and understandable way.


StarStarStarStarStar Excellent and friendly staff. Dr. Olson, Joann... —    (Patient since Sat Nov 14 00:00:00 MST 1998)

Excellent and friendly staff. Dr. Olson, Joanne and Karen are amazing! Always cheery! You feel relaxed and comfortable in the chair. 😊😊😊


StarStarStarStarStar Love the staff and my dentist.  —    (Patient since Wed Mar 03 00:00:00 MST 2010)

Love the staff and my dentist. I have had bad experiences in the past and you all have helped that. I moved to Waldheim but still choose to drive to Sutherland for your great services.


StarStarStarStarStar Another great visit with the professionals at S... —    (Patient since Tue Nov 13 00:00:00 MST 2001)

Another great visit with the professionals at Sutherland dental, they are always consistent in delivering excellent high quality, friendly dental treatments in a clean comfortable environment, thanks for that!!


StarStarStarStarStar Friendly and fast, as always. —    (Patient since Wed Jul 13 00:00:00 MDT 2005)

Friendly and fast, as always.


StarStarStarStarStar Dr. Bernie Olson has been our family's dentist ... —    (Patient since Fri Apr 01 00:00:00 MST 1994)

Dr. Bernie Olson has been our family's dentist of choice for many years. He and his friendly staff have provided excellent and up to date care for all our dental needs. Dr. Bernie Olson has been our family's dentist of choice for many years. He and his friendly staff provide excellent care for all our dental needs.


StarStarStarStarStar always efficient, caring, and detailed. —    (Patient since Thu Nov 05 00:00:00 MST 2009)

always efficient, caring, and detailed.


StarStarStarStarStar I'm very impressed with the professionalism. —    (Patient since Mon Jun 20 00:00:00 MDT 2016)

I'm very impressed with the professionalism and how friendly everyone is. Ol


StarStarStarStarStar  —    (Patient since Tue Feb 13 00:00:00 MST 2007)

It is always a good experience when I visit the clinic. The staff is friendly and helpful. No stress, no fuss.


StarStarStarStarStar  —    (Patient since Tue Jan 18 00:00:00 MST 1994)

Excellent staff, always make it a good experience.


StarStarStarStarStar Excellent service at this clinic. They were able ... —    (Patient since Thu Sep 15 00:00:00 MDT 2016)

Excellent service at this clinic. They were able to get me in for several appointments on short notice. Always on time and dentists/hygienists were very attuned to my needs. Will definitely be coming here for future appointments!


StarStarStarStarStar Wonderful service as always - very knowledgeable ... —    (Patient since Sun Nov 02 00:00:00 MST 2003)

Wonderful service as always - very knowledgeable and caring staff from the receptionists to the dentist.


StarStarStarStarStar Everyone in this office is always happy! —    (Patient since Thu Oct 24 00:00:00 MDT 2002)

Everyone in this office is always happy and do whatever they can to make your visit as good as it can be. My whole family comes here, including my 5 and 2 year old children, and I wouldn't go anywhere else.


StarStarStarStarStar More than a dental team.  —    (Patient since Tue Aug 19 00:00:00 MDT 2003)

Sutherland Dental has a great team. From the reception to the hygienists right to the dentist, you don't feel like their clients, you feel like a friend.


StarStarStarStarStar  —    (Patient since Wed Sep 06 00:00:00 MDT 2000)

i was well looked after and received good explanations of the processes involved in my treatment.


StarStarStarStarStar  —    (Patient since Thu Sep 29 00:00:00 MDT 2005)

Dr. Caroline Oleksyn and her staff always give the best care at every visit!


StarStarStarStarStar Excellent service with good results.... —    (Patient since Fri Jan 26 00:00:00 MST 1996)

Excellent service with good results.


StarStarStarStarStar GAH —    (Patient since Thu Jun 28 00:00:00 MDT 2012)

Just a peridontal cleaning, same as many times before


StarStarStarStarStar I enjoyed the cleaning as much as one can enjoy the dentist.  —    (Patient since Sun Dec 19 00:00:00 MST 1993)

I enjoyed the cleaning as much as one can enjoy the dentist. The cleaning process went quite well, the staff was polite and friendly and my appointment was right on time. I would recommend this place to others.


StarStarStarStarStar Friendly service... —    (Patient since Mon Sep 22 00:00:00 MDT 2003)

Friendly service and people that take care of you. Very prompt and caring.


StarStarStarStarStar I was very happy with the services received from both the hygienist and the dentist.  —    (Patient since Fri Jul 29 00:00:00 MDT 2016)

I was very happy with the services received from both the hygienist and the dentist.


StarStarStarStarStar BEST experience.  —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

Don't really remember my dentist's name but she was amazing. She had curly brown hair though. I am terrified of the dentist (literally have to take "calm down" meds before i go) but for some reason her AND her dental assistant made me feel so comfortable that I was no longer as scared. I really liked this one place and would definitely recommend it to anyone.


StarStarStarStarStar My entire visit was great, as usual. I would like to commend the hygienist who cleaned my teeth. ... —    (Patient since Thu Oct 26 00:00:00 MDT 2006)

My entire visit was great, as usual. I would like to commend the hygienist who cleaned my teeth. She was so thorough and meticulous in her work. As she cleaned my teeth, I could tell that she was focused and determined to miss nothing. I felt that was one of the best cleanings I have ever had. Excellent!


StarStarStarStarStar  —    (Patient since Mon Dec 06 00:00:00 MST 2010)

Good experience - friendly service! Appreciated!


StarStarStarStarStar My very first visit to your practice was awesome, everyone was so friendly and professional. I hav... —    (Patient since Mon Jun 20 00:00:00 MDT 2016)

My very first visit to your practice was awesome, everyone was so friendly and professional. I haven't actually had any work done, as of yet, but my first impression is very good.


StarStarStarStarStar Great place - great service... —    (Patient since Sat Feb 07 00:00:00 MST 2009)

Great place - great service


StarStarStarStarStar Stephanie is the best! So gentle, bubbly and friendly. She makes even a trip to the dentist a plea... —    (Patient since Fri Apr 07 00:00:00 MDT 2006)

Stephanie is the best! So gentle, bubbly and friendly. She makes even a trip to the dentist a pleasant experience.


StarStarStarStarStar Staff was friendly, knowledgeable and professional ... —    (Patient since Fri Jun 10 00:00:00 MDT 2016)

Staff was friendly, knowledgeable and professional


StarStarStarStarStar  —    (Patient since Tue Nov 13 00:00:00 MST 2001)

Dr. Oleksyn and her team have definatly raised the bar in dental care, their professional approach to dental care has earned my complete trust, confidence and respect!! Keep up the good work, and don't forget to floss regualarily


StarStarStarStarStar Excellent service and advice of Dr. Carolyn Oleksyn, her office staff and assistant.. —    (Patient since Sat Apr 06 00:00:00 MST 2002)

I appreciate the excellent service and advice of Dr. Carolyn Oleksyn, her office staff and assistant. They explain procedures thoroughly and are very gentle.


StarStarStarStarStar wonderful staff and office. Everyone working here is very sensitive to the patients needs and they... —    (Patient since Tue Jun 16 00:00:00 MDT 2015)

wonderful staff and office. Everyone working here is very sensitive to the patients needs and they always make me feel very comfortable.


StarStarStarStarStar envi —    (Patient since Tue Feb 19 00:00:00 MST 2013)

This group is amazing. At all levels they are true professionals. In a fun caring environment. I would encourage anyone to see this group.


StarStarStarStarStar  —    (Patient since Sat Jan 09 00:00:00 MST 2016)

Great place. I have had bad dental experiences prior to this and Balakishan (spelled wrong) has been patient, professional, and accommodating. Thank you all so much.


StarStarStarStarStar Bev is an excellent hygieniest. She takes her time to do an excellent job in cleaning your teeth.... —    (Patient since Fri Jul 16 00:00:00 MDT 2010)

Bev is an excellent hygienist. She takes her time to do an excellent job in cleaning your teeth.


StarStarStarStarStar My last appt was long and intense. However, the dentist and hygienist were great and attentive to ... —    (Patient since Fri Feb 05 00:00:00 MST 2010)

My last appt was long and intense. However, the dentist and hygienist were great and attentive to what I needed to help get me though. The work done is great and have no issues from the procedures. The staff always take their time and make sure all is well with the patient. I can't say enough good things and about this office.


StarStarStarStarStar I always receive the most excellent care from Dr. Oleksyn and her staff. I'm always fully informed... —    (Patient since Tue Dec 21 00:00:00 MST 2010)

I always receive the most excellent care from Dr. Oleksyn and her staff. I'm always fully informed in advance of the treatments being provided and given choices that work with my budget and time. All claims are pre-authorized which is a service I greatly appreciate. Dr. Oleksyn herself is a wonderful person. She and her staff are super friendly and highly skilled in their roles. It makes going to the dentist a pleasure :) I would highly recommend making her your dentist.


StarStarStarStarStar Good service and quality care. Staff was very pleasant. ... —    (Patient since Thu Oct 15 00:00:00 MDT 2015)

Good service and quality care. Staff was very pleasant.


StarStarStarStarStar  —    (Patient since Wed Mar 21 00:00:00 MDT 2007)

I always receive excellent care. I really liked dental hygienist I had with my last visit although I cannot say I have ever had a dental hygienist I did not like. Dr. Carolyn is always a joy.


StarStarStarStarStar Super friendly staff. Surprised to find I like going to the dentist.... —    (Patient since Fri Jan 08 00:00:00 MST 2010)

Super friendly staff. Surprised to find I like going to the dentist.


StarStarStarStarStar  —    (Patient since Fri Apr 01 00:00:00 MST 1994)

Sutherland dental is a wonderful office with a great staff. Have been going there for nearly 30 years!


StarStarStarStarStar  —    (Patient since Tue Nov 13 00:00:00 MST 2001)

Sutherland Dental takes Dental work done to the next level, keep up the good work!! Don


StarStarStarStarStar Fantastic clinic and staff. —    (Patient since Tue Feb 13 00:00:00 MST 2007)

Makes going to the dentist almost pleasant!


StarStarStarStarStar excellent  —    (Patient since Tue Apr 21 00:00:00 MDT 2009)

Had my six month cleaning and check up.Everyone was professional from the minute you enter the office until you leave. Have recommended family to this dentist and will continue to do so.


StarStarStarStarStar Everyone was very friendly and kind,and comfortable chairs  —    (Patient since Tue Jun 19 00:00:00 MDT 2001)

Everyone was very friendly and kind,and comfortable chairs


StarStarStarStarStar Great visit as always —    (Patient since Wed Jul 13 00:00:00 MDT 2005)

Great visit as always. Just find the appointment reminders are a bit overkill as I was reminded 3 times in the 8 days prior to my visit!


StarStarStarStarStar Very happy !! —    (Patient since Wed Mar 30 00:00:00 MDT 2016)

Amazing office and was VERY happy to have DrOlexsyn see myself and my kids. I feel confident we will get the best care !!!


StarStarStarStarStar Even after all the adjustments with the retainers on Tuesday, I'm still having trouble with my... —    (Patient since Thu Oct 22 00:00:00 MDT 2009)

Even after all the adjustments with the retainers on Tuesday, I'm still having trouble with my bottom retainer. Very difficult to remove and still not easy to put in. A couple of my molars are very irritated and aching in the root and jaw area.


StarNo StarNo StarNo StarNo Star Do something about the stupid music —    (Patient since Thu Jul 21 00:00:00 MDT 1994)

Do something about the stupid music. Sitting in a chair, getting your teeth worked on, only to listen to annoying pop/hiphop/rap music. I've mentioned several times and some staff totally agree. I'm guessing it's one person who has the power to control the music and I hope you read this. Listen to what your staff and customers are saying.


StarStarStarStarStar Front staff were friendly.Lisa, the dental hygenist was awesome —    (Patient since Tue Mar 04 00:00:00 MST 2003)

Front staff were friendly. Lisa, the dental hygenist was awesome. Very professional and provided dental care that I felt good about when I left. I hold her in high regard for the quality service she provided. Much-appreciated Sutherland Dental Group. Bless you all.


StarStarStarStarStar Stephanie did my dental cleaning and she is awesome. It is always a pleasure to deal with her.  —    (Patient since Mon Sep 14 00:00:00 MDT 2015)

Stephanie did my dental cleaning and she is awesome. It is always a pleasure to deal with her.


StarStarStarStarStar Everything was deluxe, staff marvelous, you practice should be proud of them (I am sure you are —    (Patient since Tue Nov 13 00:00:00 MST 2001)

Everything was deluxe, staff marvelous, you practice should be proud of them (I am sure you are. One quick note is the light mounted on the arm allowing a better view into our mouths could use a god shot of windex and a thourogh cleaning, something a patient would see and not a Dentist, just sayin. Thanks Don


StarStarStarStarStar Everyone in the office is always SO kind and helpful, both on the phone and in person, it really... —    (Patient since Thu Apr 03 00:00:00 MST 2003)

Everyone in the office is always SO kind and helpful, both on the phone and in person, it really makes going to the dentist a better experience!


StarStarStarStarStar Awesome dentist experience —    (Patient since Fri Mar 04 00:00:00 MST 2016)

Recently my daughter requested we see Dr. Tim Pierce, most children prefer no to visit dentist, I very thankful I did book an appointment for us - the service was excellent and I highly recommend anyone to visit...it's our new family dentistry...:-)


StarStarStarStarStar Front desk people, hygienist and dentist all we met are excellent! —    (Patient since Sat Jul 04 00:00:00 MDT 2015)

Front desk people, hygienist and dentist all we met are excellent!


StarStarStarStarStar the service is always top notch - Great group of staff members! —    (Patient since Thu Sep 29 00:00:00 MDT 2005)

the service is always top notch - Great group of staff members!


StarStarStarStarStar I don't see a need for any changes and I felt very at ease. I'm so thankful I came to this clinic —    (Patient since Wed Feb 03 00:00:00 MST 2016)

I don't see a need for any changes and I felt very at ease. I'm so thankful I came to this clinic.


StarStarStarStarStar Best Ever Dental Care!  —    (Patient since Thu Mar 01 00:00:00 MST 2007)

The dental care that I, and my family receives, is the absolute best. The staff are so personable, kind, caring and gentle; and my dentist, Dr. Pierce, is the best!! No matter the treatment, I always look forward to my visits.


StarStarStarStarStar You could serve a cold beer for a guy, right at the front counter upon arrival! Maurice (of course) —    (Patient since Tue Jun 01 00:00:00 MDT 2004)

You could serve a cold beer for a guy, right at the front counter upon arrival! Maurice (of course)


StarStarStarStarStar Debbie and Karen wonderful to say the least. very knowledgeable of my insurance and my family —    (Patient since Tue Nov 07 00:00:00 MST 1995)

Debbie and Karen wonderful to say the least. very knowledgeable of my insurance and my family. they make a great team. Janelle goes above and beyond a cleaning. She always asks me the right questions and makes sure that I am happy with the cleaning.


StarStarStarStarStar Loved that the dentist introduced himself and shook my hand —    (Patient since Wed Jan 20 00:00:00 MST 2016)

Loved that the dentist introduced himself and shook my hand. Appreciate the hygienist being able to help me book my next appointment while sitting in the chair, and that you were able to fit my busy schedule!


StarStarStarStarStar Both exceeded expectations, being able to trust someone 100% while working on your teeth is a... —    (Patient since Wed Oct 07 00:00:00 MDT 2015)

Both exceeded expectations, being able to trust someone 100% while working on your teeth is a major asset!


StarStarStarStarStar Everyone is fabulous —    (Patient since Wed Nov 25 00:00:00 MST 2015)

Everyone is fabulous. I have been petrified of the dentist for years but when I switched here and got dr balakrishnan, my fear has almost dissipated. Everyone was so nice and they are so good to me I am actually looking forward to my next visit. Thank you!


Reply

Thanks Leann! You're a great patient to look after!

StarStarStarStarNo Star sutherland dental  —    (Patient since Tue Dec 08 00:00:00 MST 2015)

Nice friendly staff. Only negative is how close you are to other patients when in the treatment. I could hear everything that was said to the gentleman beside me.


StarStarStarStarStar Very Pleased —    (Patient since Sat Nov 08 00:00:00 MST 2014)

Thank you for your patience & understanding.


StarStarStarStarStar Very Pleased —    (Patient since Sat Nov 08 00:00:00 MST 2014)

Thank you. My daughter has come a long way since her first dental visits. We appreciate the patience & understanding of all the staff as she needs extra time to process & understand things.


StarStarStarStarStar As always, everyone was very friendly and professional.  —    (Patient since Fri Feb 21 00:00:00 MST 2003)

As always, everyone was very friendly and professional.


StarStarStarStarStar Thank you Susan for making me look forward to our visits. —    (Patient since Sat Feb 07 00:00:00 MST 2009)

Thank you Susan for making me look forward to my appointments. Really enjoy our visits.


StarStarStarStarStar The Best Dentist Ever —    (Patient since Mon Oct 08 00:00:00 MDT 2001)

Dr. Olson has been my dentist for more than 20 years. Every time I visit the Sutherland Dental Group I receive a warm welcome from the office staff, the hygienist and Dr. Olson. The hygienist and Dr. Olson always provide a first class care and service.


StarStarStarStarStar Excellent service as usual. Thanks —    (Patient since Wed Dec 03 00:00:00 MST 2014)

Excellent professional care as usual. Thanks


StarStarStarStarStar I MADE IT VERY CLEAR TO THE DR S STAFF THAT I WAS ON A SELF FUNDED INSURANCE PLAN AND THAT THEY... —    (Patient since Tue Oct 08 00:00:00 MDT 2013)

I MADE IT VERY CLEAR TO THE DR S STAFF THAT I WAS ON A SELF FUNDED INSURANCE PLAN AND THAT THEY WERE TO WORK WITHIN THE PARAMETERS OF MY MAXIMUM YEARLY BENEFIT.I HAVE STRESSED THIS OVER AND OVER TO THE FRONT STAFF.THIS WEEK I HAD MULTIPLE FILLINGS REPLACED .AFTER I WAS TOLD I OWED AN ADDITIONAL $309 OVER AND ABOVE THE BENEFIT MAX.THIS WAS CLEARLY WHAT I DID NOT WANT AND I WAS SHOCKED AT THE CONTINUOUS RIDICULOUS EXCUSES I RECEIVED FROM THE FRONT STAFF.I WOULD NOT HAVE HAD ALL THIS WORK DONE IF I WOULD HAVE KNOWN THE COST WHICH IS THE FRONT STAFFS JOB AND OBLIGATION.UP UNTIL THIS POINT I WAS EXTREMELY HAPPY .PLEASE LOOK INTO THIS AND GET BACK TO ME..BRIAN WILCHUCK. 306 241 0666


StarStarStarStarStar Swick Visit —    (Patient since Tue Nov 13 00:00:00 MST 2001)

As always my visit to your practice was nothing short of sensational!! Both the hygienist and Dentist are extreme Professionals in every aspect from chairside manner to professional knowledge and high quality craftsmanship, I especially commend Dr. Oleksyn for including the hygienist in the conversation in helping me to make an informed decision, she includeded and asked her opinion and listen to what she had to say, this is great mentoring and goes a long way in building a team atmosphere and employee morale, keep up the great work, see you next visit.


StarStarStarStarStar Procedure —    (Patient since Tue Oct 08 00:00:00 MDT 2013)

Excellent care and a big thank you to all.


StarStarStarStarStar everyone has always been great, especially with my kids —    (Patient since Tue Jan 14 00:00:00 MST 2014)

everyone has always been great, especially with my kids


StarStarStarStarStar There was no need to explain the treatment as it had been done several times before. —    (Patient since Thu Jun 28 00:00:00 MDT 2012)

There was no need to explain the treatment as it had been done several times before.


StarStarStarStarStar Stephanie is a great hygienist. Very friendly and takes her time to clean your teeth... —    (Patient since Fri Jul 16 00:00:00 MDT 2010)

Stephanie is a great hygienist. Very friendly and takes her time to clean your teeth...


StarStarStarStarStar Great service and fried staff! Always straight forward with answering my questions! —    (Patient since Wed Oct 17 00:00:00 MDT 2012)

Great service and friedly staff! Always straight forward with answering my questions!


StarStarStarStarStar The hygienist was very good with my daughter. I appreciate the time she took to put her at ease. —    (Patient since Tue Oct 06 00:00:00 MDT 2015)

The hygienist was very good with my daughter. I appreciate the time she took to put her at ease.


StarStarStarStarNo Star Was made comfortable —    (Patient since Sat Sep 19 00:00:00 MDT 2015)

I am new to Saskatoon, and recently had an extracted wisdom tooth they got me in asap to fit my schedule. The dentist and hygienist explained everything during the process and for when I left.


StarStarStarStarStar It's always a good experience, people are very friendly there. Thanks! —    (Patient since Tue Apr 03 00:00:00 MDT 2007)

It's always a good experience, people are very friendly there. Thanks!


StarStarStarStarStar It was all good with prompt and courteous service.  —    (Patient since Thu Dec 22 00:00:00 MST 2011)

It was all good with prompt and courteous service.


StarStarStarStarStar All staff has been very kind and wonderful to me. —    (Patient since Thu Aug 06 00:00:00 MDT 2015)

All staff has been very kind and wonderful to me.


StarStarStarStarStar Super  —    (Patient since Tue Apr 21 00:00:00 MDT 2009)

Always great professional service.I have had many early childhood bad dentist experiences but this office and dentist has renewed my faith in the idea of a positive experience and that has helped me with being able to relax while having dental work done because I am reliable hands.


StarStarStarStarStar Thanks again for your friendly and efficient service —    (Patient since Tue Jul 29 00:00:00 MDT 2003)

Thanks again for your friendly and efficient service. You all show so much care and I can't think of a single thing that requires improvement. I wouldn't think of going anywhere else for my dental work.


StarStarStarStarStar It was no fun getting grit from toothpaste in my eye. —    (Patient since Mon Jun 07 00:00:00 MDT 2010)

It was no fun getting grit from toothpaste in my eye.


StarStarStarStarStar Great visit!  —    (Patient since Fri Sep 18 00:00:00 MDT 2015)

Thank you so much for seeing me on such short notice! Dr Pierce is great and always made sure I was comfortable. Natasha (his assistant) was awesome too!


StarStarStarStarStar My only complaint was my I had to wait 20 minutes for my appointment.  —    (Patient since Tue Sep 15 00:00:00 MDT 2015)

My only complaint was my I had to wait 20 minutes for my appointment.


StarStarStarStarStar Nothing to change at all. Great group of professionals!! That's why I keep coming back for more. —    (Patient since Wed Jul 13 00:00:00 MDT 2005)

Nothing to change at all. Great group of professionals!! That's why I keep coming back for more.


StarStarStarStarStar Dawn was very pleasant, answered all of my questions, and made me feel quite comfortable —    (Patient since Wed Sep 02 00:00:00 MDT 2015)

Dawn was very pleasant, answered all of my questions, and made me feel quite comfortable. Being made to feel comfortable and relaxed is very important and she does that very well.


StarStarStarStarStar Such awesome friendly staff! —    (Patient since Fri Mar 27 00:00:00 MDT 2015)

Such awesome friendly staff!


StarStarStarStarStar The staff could not have been better!! They were so wonderful and kind to Brody and helped him... —    (Patient since Tue Aug 10 00:00:00 MDT 2010)

The staff could not have been better!! They were so wonderful and kind to Brody and helped him over come his fear and complete his filling.


StarStarStarStarStar I was very satisfied with your service. —    (Patient since Fri Mar 27 00:00:00 MDT 2015)

I was very satisfied with your service.


StarStarStarStarStar My wife will be arranging to see you for her dental needs, as he is very pleased with the services... —    (Patient since Sat Aug 02 00:00:00 MDT 2014)

My wife will be arranging to see you for her dental needs, as he is very pleased with the services you have provided. Thanks.


StarStarStarStarStar Always a Great Experience —    (Patient since Thu Mar 26 00:00:00 MDT 2009)

Lisa is always professional and friendly. We have great discussions and she does a great job. Dr. Oleksyn is great. I love going to the dentist....


StarStarStarStarStar Joanne is great very thourough.  —    (Patient since Sun Dec 19 00:00:00 MST 1993)

Joanne is great very thour


StarStarStarStarStar Great dental hygienist! —    (Patient since Thu Feb 16 00:00:00 MST 2012)

My dental hygienist was very professional and made my dental cleaning enjoyable.


StarStarStarStarStar Steph was amazing. Very gentle and made me feel at ease!!  —    (Patient since Fri Jul 05 00:00:00 MDT 2013)

Steph was amazing. Very gentle and made me feel at ease!!


StarStarStarStarStar The hygienist that dealt with me was great! She was professional and funny which helped settle my... —    (Patient since Fri Feb 05 00:00:00 MST 2010)

The hygienist that dealt with me was great! She was professional and funny which helped settle my "dentist anxiety." I have never felt that comfortable with anyone at the dentist before. Well done!!


StarStarStarStarStar I'm thrilled that I've found such a great Dental Team. The ladies were awesome —    (Patient since Thu Aug 06 00:00:00 MDT 2015)

I'm thrilled that I've found such a great Dental Team. The ladies were awesome. Right from the first initial hello to the end of my treatment! I APPRECIATE! IT! thank you so much!


StarStarStarStarStar neck gets sore in chair, needs to have towel for comfort —    (Patient since Tue Jul 05 00:00:00 MDT 1994)

neck gets sore in chair, needs to have towel for comfort


StarStarStarStarStar It is super important to me that appointments run on time —    (Patient since Fri Dec 08 00:00:00 MST 2006)

It is super important to me that appointments run on time. When I book appointments I am scheduling them into my day and I have other appointments that I need to attend to and being 15 min late does not work for me.


StarStarStarStarStar The office and staff were great!  —    (Patient since Wed Jul 22 00:00:00 MDT 2015)

The office and staff were great!


StarStarStarStarStar Dr Olson and his staff are amazing to deal with. I've recommended him to many friends and family —    (Patient since Tue Nov 26 00:00:00 MST 2002)

Dr Olson and his staff are amazing to deal with. I've recommended him to many friends and family. Keep up the great work all of you!!


StarStarStarStarStar Great first visit to the dentist for my son, I'm very happy! —    (Patient since Mon Jul 13 00:00:00 MDT 2015)

This was a great first visit to the dentist for my son, I'm very happy everything went so well! We will be coming back again in the future for sure!!


StarStarStarStarStar I appreciated that I did not have to wait too long to see get in for my check up. —    (Patient since Tue Jul 26 00:00:00 MDT 2005)

I appreciated the short wait time to get in for my check up.


StarStarStarStarStar excellent  —    (Patient since Tue Apr 21 00:00:00 MDT 2009)

Would definitely recommend this dental clinic to everyone, staff are professional and courteous


StarStarStarStarStar Both my daughter and I thought the hygienists were rougher that were used to —    (Patient since Tue Jul 07 00:00:00 MDT 2015)

Both my daughter and I thought the hygienists were rougher that were used to. Hopefully that's only cause it's been too long since our last cleanings.


StarStarStarStarStar Good Service —    (Patient since Mon Apr 03 00:00:00 MDT 2000)

The staff were friendly and attentive to my needs.


StarStarStarStarStar I really enjoyed my dental visit for my cleaning and check up. Thanks. —    (Patient since Tue Feb 24 00:00:00 MST 2004)

I really enjoyed my dental visit for my cleaning and check up. Thanks.


StarStarStarStarStar One reminder email is probably enough. I don't need two. —    (Patient since Wed Dec 15 00:00:00 MST 1993)

One reminder email is probably enough. I don't need two.


Reply

Hi Joanne, Unfortunately with our reminder automated service we can't change that per individual. Maybe someday they will do an upgrade which will allow us to individualize patient contact requests. Sorry about that.

StarStarStarStarStar Dr. Pierce and the hygienists are outstanding. —    (Patient since Thu Aug 19 00:00:00 MDT 2010)

Dr. Pierce and the hygienists are outstanding.


StarStarStarStarStar Exceptional...once again! —    (Patient since Thu Mar 01 00:00:00 MST 2007)

Once again, I had another exceptionally enjoyable visit. The staff is top-notch professional, accommodating, friendly, and courteous. I thoroughly enjoy my dental visits, regardless of the procedure, and I always look forward to my next visit.


StarStarStarStarStar My hygienist Missy was very nice. She was very gentle and fast. Very professional —    (Patient since Thu Jun 25 00:00:00 MDT 2015)

My hygienist Missy was very nice. She was very gentle and fast. Very professional. Dr Bala was also very nice. She explained things in a very clear manner. Wonderful staff!


StarStarStarStarStar Brigitte was excellent with Luke, just at his second dental experience —    (Patient since Mon Jun 16 00:00:00 MDT 2014)

Brigitte was excellent with Luke, just at his second dental experience. Thank you for making it a positive and painless experience so he'll look forward to the next appointment!


StarStarStarStarNo Star Would like it if the dentist office and the insurance company had more comunication so that there... —    (Patient since Wed May 13 00:00:00 MDT 2015)

Would like it if the dentist office and the insurance company had more comunication so that there is little chance of discrepancy when it comes to payment.


StarStarStarStarStar I came in for fillings - did not know I was getting 2 done at same time -no biggie - I have been... —    (Patient since Thu Jul 16 00:00:00 MDT 2009)

I came in for fillings - did not know I was getting 2 done at same time -no biggie - I have been to the office many times and this time was left with a jaw so sore it is still hurting 4 days later from the amount of reefing/pressure that was put on my lower jaw to try to get the dam in. The arms of the workers were shakinig they were pushing so hard and pushing to the side - I was so frozen it didnt hurt then but I could feel the emense pressure. My jaw seriously cant even move to the side from pain and it feels like its bruised or fractured. The hygenist also continued to stuff the dam into the back of my throat about 4 times over to the point of me needing to sit up and nearly throw up everytime - the only comment I got was, 'oh you must have a gag reflex." Doesnt everyone?? I was more than unimpressed. I cant even fully open my mouth and its been 4 days.


StarStarStarStarStar Erin was very thorough and gentle. My teeth feel great! —    (Patient since Wed Jun 21 00:00:00 MDT 2000)

Erin was very thorough and gentle. My teeth feel great!


StarStarStarStarStar Awesome —    (Patient since Tue Mar 14 00:00:00 MST 1995)

I didn't spend any time sitting around waiting for either the hygenist or my dentist. They got me in to my appointment on time and out the door in the fastest way possible, while doing a very thorough and complete cleaning and check up. I never dread going for my semi annual checkups!


StarStarStarStarStar Stephanie is great at what she does! —    (Patient since Thu Feb 14 00:00:00 MST 2008)

Stephanie is great at what she does!


StarStarStarStarStar Appointment was a good as it can be to attend the dentist —    (Patient since Tue Oct 26 00:00:00 MDT 2010)

Appointment was a good as it can be to attend the dentist


StarStarStarStarStar I mean, it's a dental office. Nobody likes them. —    (Patient since Mon Nov 15 00:00:00 MST 2004)

I mean, it's a dental office. Nobody likes them.


StarStarStarStarStar Dr. Olexsyn and her staff are professional and caring indidividuals —    (Patient since Fri Jan 29 00:00:00 MST 2010)

Dr. Olexsyn and her staff are professional and caring indidividuals. I feel completely safe in their hands and trust their judgement and excellent skills in all aspects of our dental needs. Thank you to the team!


StarStarStarStarStar Dr. Bala was very good I will book with her Again and also refer her to my friends and family  —    (Patient since Fri Apr 24 00:00:00 MDT 2015)

Dr. Bala was very good I will book with her Again and also refer her to my friends and family


StarNo StarNo StarNo StarNo Star Poor visit —    (Patient since Wed Jul 25 00:00:00 MDT 2001)

My hygienist wasn't the most friendly. Not much was spoken about regarding my dental hygiene. The dentist albeit is quite busy but it felt like I was being rushed out of the appointment. For a yealy cleaning you would think they'd take their time etc. I really do enjoy Sutherland dental but this visit was very poor. Hopefully things change the next visit. The plus to the visit was the front desk staff.


StarStarStarStarStar The hygenists seeing Katie and Cara did an excellent job keeping them calm and interested!!! —    (Patient since Wed Sep 20 00:00:00 MDT 2000)

The hygenists seeing Katie and Cara did an excellent job keeping them calm and interested!!!


StarStarStarStarStar First visit to your dental clinic —    (Patient since Fri Apr 17 00:00:00 MDT 2015)

We were very impressed with the care and attention we received from Dr. Pierce and Dawn. We appreciate the thorough explanation of the options that are available to us. We will definitely return for a follow-up appointment.


StarStarStarStarStar It was very good experience. —    (Patient since Fri Mar 27 00:00:00 MDT 2015)

It was very good experience.


StarStarStarStarStar Dawn was awesome —    (Patient since Thu Apr 09 00:00:00 MDT 2015)

Dawn was awesome. I hadn't been to the dentist for a long time and she didn't try to make me feel guilty for not coming in - she simply explained why I should be coming more. She was great!


StarStarStarStarStar The service and the personal was just great.I would recommend this place to any one!!!! —    (Patient since Thu Apr 09 00:00:00 MDT 2015)

The service and the personal was just great.I would recommend this place to any one!!!!


StarStarStarStarNo Star The assistant that works on my daughter's braces is wonderful, she is so easy to talk to and keeps... —    (Patient since Tue Apr 03 00:00:00 MDT 2007)

The assistant that works on my daughter's braces is wonderful, she is so easy to talk to and keeps us entertained during the whole visit. FYI, Friendly on question #2 is spelled incorrectly on this survey.


StarStarStarStarStar Bev was great. Not rushed and helped to make the visit pleasant as possible —    (Patient since Thu Jul 16 00:00:00 MDT 2009)

Bev was great. Not rushed and helped to make the visit pleasant as possible.I would definitely book again. please pass that along if you can as its nice to someone who obviously loves what she does. Thanks!


StarStarStarStarStar No suggestions —    (Patient since Tue Feb 13 00:00:00 MST 2007)

No suggestions. I called randomly about a chipped filling and was given an appointment in the next half hour! Lovely staff, great facility. I have recommended this office to friends and relatives not happy with their current dentists!


StarStarStarStarStar As always, everything was excellent. I enjoy your friendly and efficient and caring manner —    (Patient since Tue Jul 29 00:00:00 MDT 2003)

As always, everything was excellent. I enjoy your friendly and efficient and caring manner. I feel comfortable in your care. You're the best!


StarStarStarStarStar Always professional and able to accomodate my needs!  —    (Patient since Thu Jul 19 00:00:00 MDT 2012)

Always professional and able to accomodate my needs!


StarStarStarStarStar Amazing friendly staff, was super impressed! —    (Patient since Fri Mar 27 00:00:00 MDT 2015)

Amazing friendly staff, was super impressed!


StarStarStarStarStar Great service. No suggestions for improvement other than the spelling error in your survey —    (Patient since Mon Aug 08 00:00:00 MDT 2005)

Great service. No suggestions for improvement other than the spelling error in your survey. See question #2.


StarStarStarStarStar I do find the reduced clinic days and hours are very inconvenient —    (Patient since Thu Oct 22 00:00:00 MDT 2009)

I do find the reduced clinic days and hours are very inconvenient. I'm not sure why they are no longer open on Fridays. And also it is inconvenient to have appts never later than 4 pm and never on Saturdays except for winter months.


StarStarStarStarStar Perfect service from everyone —    (Patient since Thu Feb 05 00:00:00 MST 2015)

Perfect service from everyone


StarStarStarStarStar Feeling a little discouraged with regards to being quoted on a bridge . —    (Patient since Sat Nov 11 00:00:00 MST 2000)

Feeling a little discouraged with regards to being quoted on a bridge .


StarStarStarStarStar Everything was good, as per usual. —    (Patient since Sun Dec 19 00:00:00 MST 1993)

I've been going here for over 25 years, and it's always a good experience.


StarStarStarStarStar Great work! —    (Patient since Wed Jun 26 00:00:00 MDT 2013)

Everything was great. Dental Assistant was very helpful and fantastic work by Dr. Pierce again. Many thanks!


StarStarStarStarStar Thank you for getting all that work done that I wasn't booked for - a few little fillings —    (Patient since Sat Jul 23 00:00:00 MDT 1994)

Thank you for getting all that work done that I wasn't booked for - a few little fillings. As well, thanks for getting me in when it was convenient for me. As a teacher, I don't like to be away from my students too often. Monday was great and I really appreciate not having to book again so soon for those fillings. Also, I liked having Melissa do my cleanings.


StarStarStarStarStar Patients/customers are often price/cost sensitive as not all customers or patients are "well... —    (Patient since Tue Jun 01 00:00:00 MDT 2004)

Patients/customers are often price/cost sensitive as not all customers or patients are "well heeled" (rich) and not all of them are covered by an insurance plan. Any possible price or cost reductions passed on to the patient/customer are very dear to their hearts and earn solid loyalty on their part. Thank you.


StarStarStarStarStar I always have a great experience at this dental office. Staff are friendly —    (Patient since Thu Mar 26 00:00:00 MDT 2009)

I always have a great experience at this dental office. Staff are friendly


StarStarStarStarStar Everyone was too nice and too knowledgeable so it makes when I use other services worse by... —    (Patient since Mon Feb 16 00:00:00 MST 2004)

Everyone was too nice and too knowledgeable so it makes when I use other services worse by comparison


StarStarStarStarStar Joanne, my hygienist —    (Patient since Tue Aug 02 00:00:00 MDT 1994)

Joanne, my hygienist. Always a great experience and I really appreciate her input regarding long term tooth and gum care for me and my family.


StarStarStarStarNo Star appointment for kids —    (Patient since Sat Dec 11 00:00:00 MST 2010)

I am not sure what I need to put here


StarStarStarStarStar office hours —    (Patient since Thu Oct 22 00:00:00 MDT 2009)

I realize many offices don't offer evening hours, but even an extended day or two would be helpful. Since I have a daycare, I find it very difficult to get an appointment time that doesn't disrupt t my daycare families, as well as causing me stress when I have to tell them I have an appointment during their work hours. One evening a week would likely make many of your patients very happy, myself included.


StarStarStarStarStar My visit was prompt and sensitive. Thank you. —    (Patient since Mon Sep 15 00:00:00 MDT 2003)

My visit was prompt and sensitive. Thank you.


StarStarStarStarStar Excellent service! Always friendly! Always helpful! —    (Patient since Sat Nov 14 00:00:00 MST 1998)

Excellent service! Always friendly! Always helpful!


StarStarStarStarStar Navigate Healthcare —    (Patient since Mon May 28 00:00:00 MDT 2012)

Karen, Dr. Olson's receptionist, is extremely helpful with forms and navigating healthcare coverage.


StarStarStarStarStar I've made comment before however based on feedback from a couple staff members it has fallen on... —    (Patient since Thu Jul 21 00:00:00 MDT 1994)

I've made comment before however based on feedback from a couple staff members it has fallen on deaf ears. My previous comment was about getting better sound quality and music -- getting a filling with a damn while listening to annoying Top 40 Pop (i.e., hip hop etc) along with abnoxious commercials is not soothing.


StarStarStarStarStar Dr. Carolyn O was very understanding of my situation and needs. I was treated very professionally —    (Patient since Sat Dec 20 00:00:00 MST 2014)

Dr. Carolyn O was very understanding of my situation and needs. I was treated very professionally. I had shown up for a cleaning and check up and they were able to do 2 fillings the same day. Very impressed.


StarStarStarStarNo Star Modern & Very Competant Dental care & Treatment —    (Patient since Wed Jun 11 00:00:00 MDT 2014)

Friendly reception, confident in Divya's & Tanya's(?)(dental assistant) care, competency and professionalism. Overall very good experience.


StarStarStarStarStar P.J. —    (Patient since Thu Feb 23 00:00:00 MST 2006)

Very professional clinic. Came through with flying colours when I needed a dentist in an emergency. Thanks to all for the great service


StarStarStarStarStar My appointment was not in the computer, but they saw me anyway and fit me in —    (Patient since Tue Jul 21 00:00:00 MDT 1998)

My appointment was not in the computer, but they saw me anyway and fit me in. I was very pleased that I didn't have to come back again.


StarStarStarStarStar Susan is wonderful and so professional —    (Patient since Sat Feb 07 00:00:00 MST 2009)

Susan is wonderful and so professional. Even though we have a dentist in my home town - I come to your office because of her :)


StarStarStarStarStar Jo-An is the best hygienist I have ever had —    (Patient since Mon Oct 22 00:00:00 MDT 2012)

Jo-An is the best hygienist I have ever had. Her friendly and caring personality keeps me relaxed during the procedure,and I enjoy my visit every time I come to Sutherland Dental.


StarStarStarStarStar Bernie and the staff are the best!! The environment is so cheerful and upbeat, I actually enjoy... —    (Patient since Mon Jun 18 00:00:00 MDT 2001)

Bernie and the staff are the best!! The environment is so cheerful and upbeat, I actually enjoy my trip to the dentist!!


StarStarStarStarStar It is absolutely freezing on the south side of the office —    (Patient since Mon Dec 04 00:00:00 MST 2000)

It is absolutely freezing on the south side of the office. I thought it was me but my son also came out shivering and it took a long time for us to warm up. I understand people like a certain temperature but at least offer a blanket :) Otherwise everything is perfect!


StarNo StarNo StarNo StarNo Star I had a root canal done and the needles were very painful , in fact I have never had needles this... —    (Patient since Wed Nov 02 00:00:00 MDT 2011)

I had a root canal done and the needles were very painful , in fact I have never had needles this painful. I'm traumatized to visit a dentists office in the future. I know it won't be yours . I also never had my face frozen up to the eye, I was unable to blink or close my left eye for two hrs. It still feels different than my right eye.


StarStarStarStarStar Tracy is always to friendly and Lisa is gentle with my cleaning and everyone is so friendly —    (Patient since Mon May 16 00:00:00 MDT 2005)

Tracy is always to friendly and Lisa is gentle with my cleaning and everyone is so friendly. The only bad thing is that, in the winter when we take off our shoes/boots my feet get really cold in the waiting room!


StarStarStarStarStar What a nice office & staff! Wish if known about you before! —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

What a nice office & staff! Wish if known about you before!


StarStarStarStarStar Was very good to be back with my dentist after being gone for 17 years —    (Patient since Tue Nov 18 00:00:00 MST 2014)

Was very good to be back with my dentist after being gone for 17 years. Would recommend the dental group to anyone needing or wanting a dentist. Thanks. Penny. Colman


StarStarStarStarStar I had a lot of work done and it was the best experience I have had at a Dentist —    (Patient since Tue Apr 24 00:00:00 MDT 2012)

I had a lot of work done and it was the best experience I have had at a Dentist. It was an excellent experience and I never thought I could ever say that about any dental work. So yeah, 10/10 and will visit again.


StarStarStarStarStar Excellent Services. The hygieniest, Stephanie is very friendly, professional and caring. —    (Patient since Fri Jul 16 00:00:00 MDT 2010)

Excellent Services. The hygieniest, Stephanie is very friendly, professional and caring.


StarStarStarStarStar overall good experience! Thanks. —    (Patient since Mon Dec 06 00:00:00 MST 2010)

overall good experience! Thanks.


StarStarStarStarNo Star The staff at the front desk are a combination of friendly and approachable to direct and rude —    (Patient since Sat Oct 18 00:00:00 MDT 2014)

The staff at the front desk are a combination of friendly and approachable to direct and rude. I would strive to have friendly and approachable across the board. I know it can be frustrating dealing with new patients, paperwork and the ongoing phone calls however tone and body language are essential in making people feel welcome. In addition, any paper work etc could be given ahead of time or the patient be told to arrive 30 minutes early so there is time to fill out paperwork and have an appointment. Once the appointment begins everyone is great!


StarStarStarStarStar Sutherland Dental Group is, by far, the best!! —    (Patient since Thu Mar 01 00:00:00 MST 2007)

I am often seen as "strange" for the fact that I enjoy going to the dentist. I like having dental work done; but so much of that enjoyment is due to my extremely competent and professional and knowledgable dentist. The experience wouldn't be as enjoyable if it weren't for the highly professional, polite and engagingly friendly staff from the hygienists, assistants, and front office staff. You have provided the best dental experience I've ever had.


StarStarStarStarStar My group was very kind and informative they made me comfortable and explained the procedure to... —    (Patient since Thu Jul 24 00:00:00 MDT 2014)

My group was very kind and informative they made me comfortable and explained the procedure to help ease my nerves.


StarStarStarStarStar Jenna and Becky were very friendly and welcoming. Very hard working and gentle with the rubber dam —    (Patient since Wed Jun 21 00:00:00 MDT 2000)

Jenna and Becky were very friendly and welcoming. Very hard working and gentle with the rubber dam.


StarStarStarStarStar Dr. Bala and assistant made it an enjoyable visit —    (Patient since Thu Feb 15 00:00:00 MST 2001)

I would have the patient update the medical file upon check it to make the visit more efficient.


StarStarStarStarStar Joanne and Debbie were excellent as always. —    (Patient since Wed Dec 29 00:00:00 MST 1993)

Joanne and Debbie were excellent as always.


StarStarStarStarStar dental appt —    (Patient since Tue Jul 08 00:00:00 MDT 1997)

Very satisfied! Thank You


StarStarStarStarStar The team at Sutherland Dental are amazing. Everyone is friendly and courteous. Dr —    (Patient since Sat Nov 14 00:00:00 MST 1998)

The team at Sutherland Dental are amazing. Everyone is friendly and courteous. Dr. Olson and his team are great! Always happy! I have been going to this office for years and will continue. I highly recommend Sutherland dental to family, friends, and everyone else. You will be completely satisfied with Dr. Olson, Joanne, Karen and Debbie. Thank you to everyone!


StarStarStarStarStar Other than...I love you guys, that should let you know how much I truly value you all. —    (Patient since Sat May 01 00:00:00 MDT 2004)

Other than...I love you guys, that should let you know how much I truly value you all.


Reply

Thanks Fernanda! We feel the same way about you. Take care.

StarStarStarStarStar Joanne and Dr Olson are always a pleasure to deal with —    (Patient since Fri Apr 01 00:00:00 MST 1994)

Joanne and Dr Olson are always a pleasure to deal with. Not many people would say they look forward to going to the dentist, but I do!!


StarStarStarStarNo Star I hope I could have a chance to exchange the views on the treatment for my teeth via email, before... —    (Patient since Mon Aug 18 00:00:00 MDT 2014)

I hope I could have a chance to exchange the views on the treatment for my teeth via email, before the treatment starts.


StarStarStarStarStar I had to wait 20 minutes past my appointment time to get in. I almost left —    (Patient since Thu May 27 00:00:00 MDT 2010)

I had to wait 20 minutes past my appointment time to get in. I almost left. It was a busy day for me and I really didn't have the time to be sitting around. People that came after me kept getting called in, and no one gave me an explanation. The receptionists just kept chatting with each other, and didn't bother even acknowledging that I had been waiting so long, as I had shown up early. Other than that the hygienist and dentist were great. it's no the first time the receptionists have been rude though. A little dissapointing


StarStarStarStarStar Everyone is very pleasant there and when I walked in the receptionist already registered us in... —    (Patient since Tue Apr 03 00:00:00 MDT 2007)

Everyone is very pleasant there and when I walked in the receptionist already registered us in without me having to go up to the counter. Just by recognition. Was nice! There is a typo on friendly on the second question, just to let you know being an admin support myself.


StarStarStarStarStar Very friendly and professional staff!! —    (Patient since Mon Jun 18 00:00:00 MDT 2001)

Very friendly and professional staff!!


StarStarStarNo StarNo Star I always feel like I'm on an assembly line and rushed through the system —    (Patient since Sat Jun 04 00:00:00 MDT 1994)

I always feel like I'm on an assembly line and being rushed through the system. It seems its not about my health but about maximizing the number of procedures carried out in a day. After getting home from my fillings on Saturday I ran may tongue over my teeth and I could feel some rough residue remaining on the surfaces. There was a time when time would be taken to polish and smooth surfaces.


Reply

Lawrence, sorry you felt rushed. We will address this issue with Dr. Olson. Do the fillings still feel rough? If so, please call and we can adjust them for you.

StarStarStarStarStar Not yet booked for an appt. but plan to do so shortly. —    (Patient since Mon Jul 04 00:00:00 MDT 1994)

Not yet booked for an appt. but plan to do so shortly.


StarStarStarStarStar Professional Yet Approachable —    (Patient since Wed Sep 24 00:00:00 MDT 2014)

This clinic went over and above to make me comfortable. Everyone was kind, helpful and knowledgeable. I would highly recommend this clinic, and the dentist who did the scaling, to anyone. Thank you!


StarStarStarStarStar Please bring back more channels on your tv!!!!!!!!!!!!!!! If you can charge me over one thousand... —    (Patient since Tue Sep 24 00:00:00 MDT 2002)

Please bring back more channels on your tv!!!!!!!!!!!!!!! If you can charge me over one thousand dollars for under an hour worth of fillings, I believe you could bring the other channels back


StarStarStarStarNo Star After one week my dental work is still very sensitive to hot/cold but not aching any longer —    (Patient since Wed Sep 17 00:00:00 MDT 2014)

After one week my dental work is still very sensitive to hot/cold but not aching any longer. Thanks My wife will contact your office for a check-up/ cleaning appointment soon. Garry Brad


StarStarStarStarStar As usual, I was treated like royalty by everyone! I really enjoy going to my appointments,... —    (Patient since Tue Jul 29 00:00:00 MDT 2003)

As usual, I was treated like royalty by everyone! I really enjoy going to my appointments, believe it or not and it is because I enjoy seeing your friendly smiles and caring attitude. Sorry, I don't have any ideas for change as I can't think of anything you could do to make it any more comfortable for me than it already is. Thank you Joanne, Karen and Debbie!


StarStarStarStarStar Thanks for accommodating my dental needs. —    (Patient since Sat Aug 02 00:00:00 MDT 2014)

The experiences were so excellent, that my wife would like to come see you for her next appt. Thanks for everything. Art


StarStarStarStarStar The root canal seems to have helped. —    (Patient since Mon Sep 15 00:00:00 MDT 2003)

The root canal seems to have helped.


StarStarNo StarNo StarNo Star We feel the reception at the front desk should be reviewed —    (Patient since Fri Aug 29 00:00:00 MDT 2014)

We feel the reception at the front desk should be reviewed. Not the friendliest or kindess welcoming or exiting experience, including this visit and previous.


StarStarStarStarStar Jo-Anne is one of the best hygienist I have ever had —    (Patient since Mon Oct 22 00:00:00 MDT 2012)

Jo-Anne is one of the best hygienist I have ever had


StarStarStarStarStar Dr. Carollyn Oleksyn is a wonderful dentist - gentle, caring and always does excellent work —    (Patient since Sat Apr 06 00:00:00 MST 2002)

Dr. Carollyn Oleksyn is a wonderful dentist - gentle, caring and always does excellent work. Her technicians(Brigit)and front reception(Tracy) are also excellent - explain treatments well and greet you by your first name when you walk in the door.


StarStarStarStarStar I loved watching TV while getting teeth cleaned!! —    (Patient since Wed May 22 00:00:00 MDT 2013)

I loved watching TV while getting teeth cleaned!!


StarStarStarStarStar Stephanie J is so awesome and fantastic at her job!  —    (Patient since Thu Dec 04 00:00:00 MST 2008)

Stephanie J is so awesome and fantastic at her job!


StarStarStarStarStar You used to have a large variety of channels on your tv's for us to watch. I spend about $5000 —    (Patient since Tue Sep 24 00:00:00 MDT 2002)

You used to have a large variety of channels on your tv's for us to watch. I spend about $5000.00 a year there, could you please bring back the channels you used to have?


Reply

We unfortunately had to change our channel selection due to the change in Shaw services. It was not by choice that we gave up the channels but we are certainly looking into different options.

StarStarStarStarStar The experience was a pleasure, an odd idea given the anxiety people associate with a trip to the... —    (Patient since Wed Jan 06 00:00:00 MST 2010)

The experience was a pleasure, an odd idea given the anxiety people associate with a trip to the dentist. I almost wish I had a few cavities so that I wouldn't have to wait 6 months before my return visit. See you in Feb/15.


StarStarStarStarStar Great Experience, Friendly Staff —    (Patient since Thu Mar 26 00:00:00 MDT 2009)

Had a great experience, wonderful service. Would definitely recommend to others.


StarStarStarStarStar Great experience! Thanks —    (Patient since Mon Nov 01 00:00:00 MDT 2010)

Great experience! Thanks


StarStarStarStarStar My only complaint was somehow my appointment was lost, fortunately Karen was able to get me in 45... —    (Patient since Tue Oct 04 00:00:00 MDT 2011)

My only complaint was somehow my appointment was lost, fortunately Karen was able to get me in 45 min later, but was a little hectic as I had child are arranged.


StarStarStarStarStar Dr. Pierce is an amazing dentist! The hygienist I had for my appt —    (Patient since Thu Mar 01 00:00:00 MST 2007)

Dr. Pierce is an amazing dentist! The hygienist I had for my appt., Alishia(?) was phenomenal as well. My friends and family think I'm crazy, but I really enjoy going to the dentist. I look forward to my appts despite the work I'm getting done. This dental group is the best!!


StarStarStarStarStar Thank you for the promptness and overall care. —    (Patient since Mon Sep 15 00:00:00 MDT 2003)

Thank you for the promptness and overall care.


StarStarStarStarStar Thank you for looking after my dental needs so professionally and in such a friendly and... —    (Patient since Thu Mar 02 00:00:00 MST 2000)

Thank you for looking after my dental needs so professionally and in such a friendly and comfortable manner. I will refer any of my friends and family if in need or your services.


StarStarStarStarStar recent visit to your office —    (Patient since Mon Aug 08 00:00:00 MDT 2005)

I appreciate the early morning hours at your office.


StarStarStarStarStar Dr —    (Patient since Thu Jul 03 00:00:00 MDT 2014)

Dr. Balakrishnan was wonderful, super friendly and made my nervous two year old feel at ease while he was examined! Thank you so much we look forward to seeing you soon!


StarStarStarStarStar Painless —    (Patient since Thu Feb 10 00:00:00 MST 2000)

As always, from the moment I walked in I felt welcome and comfortable. Prompt and painless appointment. I always recommend anyone I know to switch.


StarStarStarStarStar Very Good Service —    (Patient since Mon Apr 03 00:00:00 MDT 2000)

I had a very good appointment.


StarStarStarStarStar Filling work  —    (Patient since Tue May 06 00:00:00 MDT 2014)

I just had 11 fillings done i just 2 visits and these guys did such an amazing job with both the speed and also made the experience the most comfortable I've ever had. The pain was minimal and they always did such a good job explaining to me what they were doing.


StarStarStarStarStar review —    (Patient since Tue Oct 29 00:00:00 MST 2002)

Excellent dental office with exceptional staff.


StarStarStarNo StarNo Star To much idle time in the dental chair waiting while the dentist goes between patients.  —    (Patient since Thu Feb 13 00:00:00 MST 2014)

To much idle time in the dental chair waiting while the dentist goes between patients.


StarStarStarStarStar Review —    (Patient since Wed May 04 00:00:00 MDT 2011)

Experience was good. Hygenist was a little preachy as to importance of coming to dentist more often, but to be expected.


StarStarStarStarStar Thanks for getting me in as soon as I returned from travelling. Hugely appreciated. —    (Patient since Mon Jul 21 00:00:00 MDT 2003)

Thanks for getting me in as soon as I returned from travelling. Hugely appreciated.


StarStarStarStarStar Visit —    (Patient since Sat Mar 23 00:00:00 MDT 2013)

Great visit always very pleasant


StarStarStarStarStar Always excellent service!!! —    (Patient since Thu Jan 25 00:00:00 MST 1996)

Always excellent service!!!


StarStarStarStarStar Excellent —    (Patient since Wed Jun 04 00:00:00 MDT 2014)

Very friendly, and dr olson and staff are great


StarStarStarStarStar Stephanie cleaned my teeth and was very thorough yet friendly. —    (Patient since Fri Feb 07 00:00:00 MST 2003)

Stephanie cleaned my teeth and was very thorough yet friendly.


StarStarStarStarStar Just keep up the great work that you do, thanks, sc —    (Patient since Sun Nov 05 00:00:00 MST 2006)

Just keep up the great work that you do, thanks, sc


StarStarStarStarStar Excellent service —    (Patient since Fri Apr 07 00:00:00 MDT 2006)

Julie was wonderful as always, cheerfully doing her work. Thank you!


StarStarStarStarStar Celine Schlosser —    (Patient since Thu Apr 21 00:00:00 MDT 1994)

Always happy with my visits.


StarStarStarStarStar Sutherland Dental Clinic is an exceptional clinic —    (Patient since Thu Mar 01 00:00:00 MST 2007)

Sutherland Dental Clinic is an exceptional clinic. The staff, from reception to the hygenists to the associates and to Dr. Pierce, my dentist, are highly competent, professional, kind, considerate and enthusiastic. You all make coming to the dentist a good and positive experience. My own kids enjoy the their visits to the dentist. So much of that is owed to all of you. Thank you!!


StarStarStarStarStar No improvements to make! Always as pleasant a visit as a dentist visit can possibly be! —    (Patient since Wed Jul 13 00:00:00 MDT 2005)

No improvements to make! Always as pleasant a visit as a dentist visit can possibly be!


StarStarStarStarStar Thank you for always fitting me in, no matter how busy you always are. —    (Patient since Sat May 01 00:00:00 MDT 2004)

Thank you for always fitting me in, no matter how busy you always are.


StarStarStarStarStar Hygienist Bev is super nice and does an excellent job on teeth. Very impressed with her job. —    (Patient since Fri Jul 16 00:00:00 MDT 2010)

Hygienist Bev is super nice and does an excellent job on teeth. Very impressed with her job.


StarStarStarStarStar No more phobias. —    (Patient since Tue Oct 08 00:00:00 MDT 2013)

As a child I had an unpleasant experience with my dentist. This in turn developed a great fear of dentists in general. Since coming to Dr. Tim's group, I am much more relaxed and not afraid. Between Dr. Tim and his awesome staff, going for an appointment is now a pleasant time. I am so glad that I was referred here by a friend!


StarStarStarStarStar As usual everyone was friendly and professional —    (Patient since Fri Mar 18 00:00:00 MST 1994)

As usual everyone was friendly and professional. I have no qualms about referring friends to Sutherland Dental and have done so many times.


StarStarStarStarStar visit —    (Patient since Tue Sep 15 00:00:00 MDT 2009)

Fantastic. I actually enjoy going to the dentist now. Thank Sutherland dental.


StarStarStarStarStar Dental  —    (Patient since Sun Sep 11 00:00:00 MDT 2005)

Stephanie is always super friendly and does an excellent job.


StarStarStarStarNo Star Very good experience —    (Patient since Thu Apr 24 00:00:00 MDT 2014)

I appreciated that you were able to fit me in on short notice.


StarStarStarStarStar Wonderful, comfortable atmosphere —    (Patient since Thu Mar 02 00:00:00 MST 2000)

Wonderful, comfortable atmosphere and very caring and friendly people. Made me feel more like a friend than a patient!!!!!!!!!!


StarStarStarStarStar Great dentist office! —    (Patient since Mon May 16 00:00:00 MDT 2005)

Great friendly service. Gentle teeth cleaning and explained my treatment clearly. Great job, thanks so much!


StarStarStarStarStar Sogge's visit  —    (Patient since Thu Dec 03 00:00:00 MST 2009)

It was a good visit for all. Staff is always helpful and they inform us of what we need to know. We are however, tired of paying for braces so would love a new diagnosis for Carson!


StarStarStarStarStar Excellent customer service, everyone was very friendly and professional as has always been my... —    (Patient since Mon Feb 04 00:00:00 MST 2002)

Excellent customer service, everyone was very friendly and professional as has always been my experience.


StarStarStarStarStar Everything is great!!!!!!!!!!!!!!!!!!!!!!!! —    (Patient since Sat Nov 14 00:00:00 MST 1998)

Everything is great!!!!!!!!!!!!!!!!!!!!!!!!


StarStarStarStarStar This is my first time commenting —    (Patient since Sat Nov 24 00:00:00 MST 2012)

This is my first time commenting. The only suggestion I have is that the hygienist could introduce herself and when asking me about why I was at the office not stand behind the chair. Better to make eye contact. Also the hygienist didn't protect herself with any PPE for my entire treatment. Not a safe practice for her.


StarStarStarStarStar Debbie, Karen, Janelle, and Dr. Bernie were all fabulous! —    (Patient since Tue Nov 07 00:00:00 MST 1995)

Debbie, Karen, Janelle, and Dr. Bernie were all fabulous!


StarStarStarStarStar So fantastic! Joanne even took me in over her lunch hour! So thoughtful and a very great... —    (Patient since Thu Jan 30 00:00:00 MST 2003)

So fantastic! Joanne even took me in over her lunch hour! So thoughtful and a very great experience. Thank you!


StarStarStarStarStar Good Service —    (Patient since Mon Apr 03 00:00:00 MDT 2000)

I received good service and the staff were nice to deal with.


StarStarStarStarStar My comfort is first —    (Patient since Mon May 28 00:00:00 MDT 2012)

Even though I have fear issues with dentistry, Dr. Olson ensures that I am well-informed about my treatment and continually checks with me during treatment.


StarStarStarStarStar Always treated well , until I got the bill!!!! —    (Patient since Fri May 14 00:00:00 MDT 2010)

Always treated well , until I got the bill!!!!


StarStarStarStarStar Presentation or first impression is everything, and as such, it was a pleasure to step into an... —    (Patient since Tue Jan 30 00:00:00 MST 2001)

Presentation or first impression is everything, and as such, it was a pleasure to step into an establishment with a welcoming staff and a fine waiting area. Your colors and well labled docter stations was amazing. It made quick and easy to approch your specific attandent and state your appointment. THANKS FOR YOUR SERVICE. THANKS FOR YOUR SERVICE.


StarStarStarStarStar Excellent Visit —    (Patient since Thu Oct 26 00:00:00 MDT 2006)

The professional dental care and friendly service is what keeps me coming back.


StarStarStarStarNo Star neck gets sore in chair after long period of time plus our neck gets tilted back at time when... —    (Patient since Tue Jul 05 00:00:00 MDT 1994)

neck gets sore in chair after long period of time plus our neck gets tilted back at time when dentist is working on you. need some kind of support


StarStarStarStarStar As usual, everything was terrific! I appreciate your friendly and efficient manner! You put us at... —    (Patient since Tue Jul 29 00:00:00 MDT 2003)

As usual, everything was terrific! I appreciate your friendly and efficient manner! You put us at ease and make the visit as enjoyable as a visit to the dentist can be. Thank you.


StarStarStarStarStar We have been going to your office for over 25 years & the service is always excellent. —    (Patient since Mon Dec 20 00:00:00 MST 1993)

We have been going to your office for over 25 years & the service is always excellent.


StarStarStarStarStar Deborah MacEwen —    (Patient since Sun Dec 19 00:00:00 MST 1993)

I have been going to Sutherland Dental for 25yrs and have always been taken care of with the greatest respect and professional service!


StarStarStarStarStar My kids love Lori  —    (Patient since Thu Feb 10 00:00:00 MST 2011)

Lori is great with my kids. They love coming to the dentist


StarStarStarStarStar Great service always! Nothing to recommend nor complain about —    (Patient since Tue Mar 21 00:00:00 MST 2006)

Great service always! Nothing to recommend nor complain about. Only wish I could chat with my dentist while she is working on me. However, that is impossible when one's mouth is frozen and open and one's favourite dentist is working in there. And I know there is no solution to that! LOL Thank you and God bless.


StarStarStarStarStar I really liked the fact that Dr Pierce saw me promptly, even before Stephanie was even finished... —    (Patient since Mon Aug 08 00:00:00 MDT 2005)

I really liked the fact that Dr Pierce saw me promptly, even before Stephanie was even finished with her work. That seemed to streamline the whole visit. Good job!


StarStarStarStarStar checkup and dental hygiene —    (Patient since Fri Apr 01 00:00:00 MST 1994)

Excellent treatment and friendly, efficient staff.


StarStarStarStarStar Great —    (Patient since Thu Mar 06 00:00:00 MST 2014)

I brought my youngest son Zaylan to get his teeth examined and my needs were met,questions answered and my son was very comftable in the chair.


StarStarStarStarStar My daughter had an EXCELLENT first experience at the dentist —    (Patient since Wed Sep 20 00:00:00 MDT 2000)

My daughter had an EXCELLENT first experience at the dentist. Thanks Gals!! My fillings went smooth, and quickly, and most of all, painlessly. Good work, as always.


StarStarStarStarStar The hygienist did an excellent job —    (Patient since Sun Dec 19 00:00:00 MST 1993)

The hygienist did an excellent job. She informed me that my gums were inflamed and yet she was gentle enough that I honestly could not tell; they were not sore afterwards nor the next day. The dentist was away, but I was informed that of this prior to my appointment and the hygienist informed me that I did not appear to have any cavities; which is always good news.


StarStarNo StarNo StarNo Star I had my family booked all together at a previous appointment. We were booked at 11 and 12 —    (Patient since Thu Sep 16 00:00:00 MDT 2010)

I had my family booked all together at a previous appointment. We were booked at 11 and 12. My husband was taken in at 11:15, one daughter 11:25, my son at 11:55 and my other daughter after 12. I wasn't called until nearly 1:00, so I had to cancel as having my children wait another hour for me wasn't acceptable. I rescheduled for Mar 3 at 10 am but wasn't called in until nearly 10:30. I am not impressed with the wait times when we have appointments made. We will do our next check ups with you, but if that doesn't change, we will be looking for a new dentist. I doubt if we walked in an hour late you would accommodate that, so I expect the same in return. I understand you can run behind now and then, but all our appointments were in the morning and all were late - not a good indicator of how you run your office.


StarStarStarStarStar I'll be making another appointment very soon :)) —    (Patient since Thu Feb 27 00:00:00 MST 2014)

I'll be making another appointment very soon :))


StarStarStarStarStar Check up and cleaning  —    (Patient since Thu Aug 28 00:00:00 MDT 2008)

Always great ! Dr Olson has fantastic staff


StarStarStarStarStar Great dentist —    (Patient since Mon May 16 00:00:00 MDT 2005)

Friendly Staff and they always fully explain my treatment and I love that they deal with all the insurance stuff!!! Thanks so much!!


StarStarStarStarStar Feel very comfortable with Stephanie and Susan. They make me feel at ease.  —    (Patient since Fri Dec 14 00:00:00 MST 2012)

Feel very comfortable with Stephanie and Susan. They make me feel at ease.


StarStarStarStarStar You need to be more punctual with appointments —    (Patient since Thu Sep 16 00:00:00 MDT 2010)

You need to be more punctual with appointments. My oldest daughter went in 25 mins past her appointment time. My wife was 45 mins past her time so she didn't even go in because we had other appointments that afternoon. She ended up re-booking to get her check up done. Otherwise the service was great, just need to improve on meeting appointment times, we were on time to get there as you should be to take us in.


StarStarStarStarStar Wisdom Teeth Removal —    (Patient since Wed Apr 10 00:00:00 MDT 2013)

Everything went really well and all were very positive and great to be with.


StarStarStarStarStar I am very fearful of going to the dentist re past back experiences —    (Patient since Fri Feb 21 00:00:00 MST 2014)

I am very fearful of going to the dentist re past back experiences. My dental hygienist, Stephanie made me very relaxed and was very nice. I then met Dr Pierce whom also made me feel very comfortable and explained what I needed to have done i future appts. So far so good but I need to get thru the actual dental work to get rid of my anxiety. So time will tell. But first experience in your office was terrific. Thanks so much for that.


StarStarStarStarStar The operation was done quickly which was appreciated. Dr —    (Patient since Mon Sep 15 00:00:00 MDT 2003)

The operation was done quickly which was appreciated. Dr. Olson administers the needles quite comfortably. Thank you.


StarStarStarStarStar Excellent service as always —    (Patient since Fri May 13 00:00:00 MDT 1994)

Excellent service as always


StarStarStarStarNo Star Good —    (Patient since Thu Jul 02 00:00:00 MDT 2009)

Very good service and very friendly staff. Would recommend this office to my piers.


StarStarStarStarStar My Hygeinist was top notch —    (Patient since Wed Jan 06 00:00:00 MST 2010)

My Hygeinist was top notch. She has very good touch and discomfort after the cleaning was negligible. She even addressed issues with previous fillings. I hope she looks after me in July. And today Dr. Olson was excellent (as always, easy Doc), only 20 minutes in the chair for two minor fillings.


StarStarStarStarNo Star My Dental Review —    (Patient since Thu Feb 13 00:00:00 MST 2014)

I was very pleased with my dental visit with Dr.Pierce and his assistant.


StarStarStarStarStar Great Dentist! —    (Patient since Fri Nov 09 00:00:00 MST 2007)

It was the first time in 3 years I had been to the dentist and it was a pleasant experience. Great staff and a very knowledgable dentist. Everything was explain to me and I would recommend them to anyone looking for a dentist.


StarStarStarStarStar I forgot to make a future appointment, please do this for me. —    (Patient since Thu Jun 28 00:00:00 MDT 2012)

I forgot to make a future appointment, please do this for me.


StarStarStarStarStar Stop Sending —    (Patient since Fri Jan 03 00:00:00 MST 2003)

Please stop sending me surveys. Thanks


StarStarStarStarStar Wonderful! —    (Patient since Thu Mar 04 00:00:00 MST 2010)

Teeth were feeling great and clean when I left!


StarStarStarStarStar Hygienist —    (Patient since Mon Aug 17 00:00:00 MDT 1998)

Joanne was amazing once again. My favorite hygienist of all time. Friendly, quick & very good at her job.


StarStarStarStarStar Stefani and Dawn are very nice and helpful —    (Patient since Thu Jan 09 00:00:00 MST 2014)

Stefani and Dawn are very nice and helpful


StarStarStarNo StarNo Star More tv channels and my neck got soar in the chair  —    (Patient since Mon Feb 28 00:00:00 MST 2011)

More tv channels and my neck got soar in the chair


StarStarStarStarStar Lecture not neededI understand it is the dentist and the hygienists job to explain good mouth... —    (Patient since Thu Jul 15 00:00:00 MDT 2010)

Lecture not needed I understand it is the dentist and the hygienists job to explain good mouth hygiene to clients. At 37 years old I don't need it explained to me for the entire hour i am in the chair. When i came in I already knew I was over my time for a visit... i didn't need the lecture about it for an hour is all i am saying. Thank you.


StarStarStarStarNo Star Amy at the front desk was super friendly! —    (Patient since Tue Jan 28 00:00:00 MST 2014)

Amy at the front desk was super friendly!


StarStarStarStarNo Star Great as always. Thank you. —    (Patient since Sat Feb 26 00:00:00 MST 2000)

Great as always. Thank you.


StarStarStarStarStar Joanne —    (Patient since Wed Sep 08 00:00:00 MDT 2004)

Joanne does an ecellent job.


StarStarStarStarNo Star Just one comment and there is nothing that can be done about it but when I got the needle to... —    (Patient since Thu Oct 22 00:00:00 MDT 2009)

Just one comment and there is nothing that can be done about it but when I got the needle to freeze my tooth, the dentist told me it would cause a sharp pain in my lower lip, and it was so bad that I actually got 3 cold sores in that exact spot later that day. I am prone to getting them from severe stress. Not sure but I do hope this can be avoided in future dental visits. This is the first time I had a freezing actually feel like it hit the nerve in my lips so severely.


StarStarStarStarStar Excellent! —    (Patient since Sat Dec 14 00:00:00 MST 2013)

Excellent dental care service provided and I would recommend it to my friends and family!


StarStarStarStarStar Always a great experience - keep up the great work! —    (Patient since Thu Mar 26 00:00:00 MDT 2009)

Always a great experience - keep up the great work!


StarStarStarStarStar Divya is very nice and it was a pleasure having her be my dentist. —    (Patient since Fri Jan 17 00:00:00 MST 2014)

Divya is very nice and it was a pleasure having her be my dentist.


Everything was wonderful as always! Thank you for everything all of you do! You have a wonderful... —    (Patient since Mon Dec 14 00:00:00 MST 2009)

Everything was wonderful as always! Thank you for everything all of you do! You have a wonderful business and I would want anything to change!


StarStarStarStarStar Amazing staff! —    (Patient since Mon Jan 03 00:00:00 MST 1994)

Amazing staff - Joanne, Debbie, Karen, Kelsey and Dr. Olson - are all so personable and go above and beyond to make you feel comfortable.


StarNo StarNo StarNo StarNo Star Unsatisfactory —    (Patient since Mon Apr 28 00:00:00 MDT 2008)

The staff are friendly and accommodating. However, both times I have been in the office in the last couple of years, I was told one thing over the phone in terms of pricing, then when I went to pay, the bill was significantly higher than I was originally told. As a student who has very limited funds and insurance, a $75 difference can certainly help me determine whether I can afford whether or no to have the work done in the first place.


StarStarStarStarNo Star Everything was very good. It is a comfortable atmosphere. —    (Patient since Mon Sep 15 00:00:00 MDT 2003)

Everything was very good. It is a comfortable atmosphere.


StarStarStarStarStar Joanne rocks and so do the rest of you. Thanks —    (Patient since Wed Aug 22 00:00:00 MDT 2001)

Joanne rocks and so do the rest of you. Thanks


StarStarStarStarStar Excellent Service —    (Patient since Mon Apr 03 00:00:00 MDT 2000)

The staff are attentive to my needs and provide excellent service.


StarStarStarStarStar Thanks for the ultra quick appointment. I really appreciated it. —    (Patient since Mon Nov 30 00:00:00 MST 1998)

Thanks for the ultra quick appointment. I really appreciated it.


StarStarStarStarStar As wonderful as always... —    (Patient since Tue May 26 00:00:00 MDT 1998)

Things went well, and you make something that can be a chore a true joy by your wonderful attitude and friendly staff! Thank you!


StarStarStarStarNo Star Just an update on yearly coverage what has been billed n what's left for coverage tu awesome... —    (Patient since Thu Nov 01 00:00:00 MDT 2012)

Just an update on yearly coverage what has been billed n what's left for coverage tu awesome services


StarStarStarStarStar no big changes over the years, none needed I guess. —    (Patient since Fri Apr 01 00:00:00 MST 1994)

no big changes over the years, none needed I guess.


StarStarStarNo StarNo Star Dr. Olekysn was amazing. The hygienist isn't really the nicest. —    (Patient since Sun Jan 09 00:00:00 MST 2005)

Dr. Olekysn was amazing. The hygienist isn't really the nicest.


StarStarStarStarStar Excellant service & staff —    (Patient since Wed Oct 24 00:00:00 MDT 2001)

Always have a great experience at our visits. Everyone is very helpful, friendly and accommodating to all our needs! Our closet town with a dentist is 15 minutes from home, the closest city with a dentist is 45 minutes away and Saskatoon is 1 hour and 45 minutes away and we still choose to drive all the way to Saskatoon for our dental needs, so that shows just how awesome your office is and how much we appreciate everyone that we see in our visits. Thank you and keep up the great work!


StarStarStarStarStar It was my first time meeting the hygienist (sorry, can't remember her name) but she was very nice... —    (Patient since Fri Feb 21 00:00:00 MST 2003)

It was my first time meeting the hygienist (sorry, can't remember her name) but she was very nice and did a great job. She has an adorable dog!


StarStarStarStarStar Bettyanne Williams —    (Patient since Sat Feb 07 00:00:00 MST 2009)

Susan is SSSSOOOO good. I recommend her to all.


StarStarStarStarStar I wish had started coming here a long time ago —    (Patient since Mon Dec 29 00:00:00 MST 2008)

I wish had started coming here a long time ago. The hygienist, was exceptional in skill and explanation. Thank you Joanne (hope this is correct).


StarStarStarStarNo Star Dental Hygienist —    (Patient since Wed May 15 00:00:00 MDT 2002)

She does a fabulous job everytime, I could fall asleep in the chair while she is cleaning! She is gentle and does a great job scaling my teeth.


StarNo StarNo StarNo StarNo Star Temperature of waiting area was very cold!  —    (Patient since Mon May 03 00:00:00 MDT 2010)

Temperature of waiting area was very cold!


StarStarStarStarStar Great Service —    (Patient since Sat May 01 00:00:00 MDT 2004)

As always, you are all amazing.


StarStarStarStarNo Star Everything was very professional.  —    (Patient since Fri Jan 11 00:00:00 MST 2008)

Everything was very professional.


StarStarStarStarStar great service as always ! —    (Patient since Wed Jun 21 00:00:00 MDT 2000)

Thanks to Dr.O and the staff at Sutherland dental !


StarStarStarStarStar I did not have an appointment booked for this day but called in the morning and got in at 3:30 the... —    (Patient since Wed Jul 13 00:00:00 MDT 2005)

I did not have an appointment booked for this day but called in the morning and got in at 3:30 the same day! That was so appreciated. Thank you.


StarStarStarStarNo Star Too backed up time-wise. 45 mins. late getting into the dentist's chair, and then a 15 min —    (Patient since Mon Apr 27 00:00:00 MDT 2009)

Too backed up time-wise. 45 mins. late getting into the dentist's chair, and then a 15 min. wait in the middle of my procedure.


StarStarStarStarNo Star Jennifer is a fantastic hygienist! She was very gentle, very attentive and gave very thorough... —    (Patient since Thu May 21 00:00:00 MDT 2009)

Jennifer is a fantastic hygienist! She was very gentle, very attentive and gave very thorough answers to my several questions. Dr. Pierce is a very knowledgable dentist and I appreciate his calm and gentle manner. On the other hand, I must say I am disappointed with the lack of receptiveness of the front desk. I don't feel acknowledged in a warm manner and often feel somehow dissatisfied at (their) service after having to communicate with (them). I have not always had this feeling, rather it has changed as staff has changed.


StarStarStarStarStar The Best Dentist Ever! —    (Patient since Mon Oct 08 00:00:00 MDT 2001)

Dr. Olson has been my dentist for more than twenty years. Everyone in the clinic (receptionists, hygienists and Dr. Olson) is very friendly and caring. Dr. Olson is a great dentist. Sherif


StarStarStarStarStar You spelled "friendly" wrong on question 2 —    (Patient since Tue Aug 16 00:00:00 MDT 2011)

You spelled "friendly" wrong on question 2


StarStarStarStarStar I love Joanne. And your receptionist are so nice and friendly.  —    (Patient since Mon Feb 11 00:00:00 MST 2008)

I love Joanne. And your receptionists are so nice and friendly.


StarStarStarStarStar Dr.Olson is very nice doctor —    (Patient since Mon Oct 28 00:00:00 MDT 2013)

Dr.Olson is very nice doctor.He gave all answer to my all questions in very explained way and moreover staff at front desk is very welcoming and helpful .


StarStarStarStarStar I got the 2 best girls from your office on this visit. Stephanie and Susan. —    (Patient since Thu Jan 22 00:00:00 MST 2009)

I got the 2 best girls from your office on this visit. Stephanie and Susan.


StarStarStarStarStar Happy as always! —    (Patient since Mon Jan 30 00:00:00 MST 2006)

Thanks for always being so accommodating and fantastic with the children!


StarStarStarStarStar I will book for my next appt closer to the date —    (Patient since Mon Nov 26 00:00:00 MST 2001)

I will book for my next appt closer to the date. I have always had excellent service and treated very well by all. This office makes going to the denist the most pleasant experience possible.


StarStarStarStarNo Star Check up and cleaning —    (Patient since Tue Jul 21 00:00:00 MDT 1998)

I was happy with the visit


StarStarStarStarStar Stephanie was very friendly and enjoyed her compan —    (Patient since Sun Sep 11 00:00:00 MDT 2005)

Stephanie was very friendly and enjoyed her compan


StarStarStarStarStar Very good service —    (Patient since Tue Aug 02 00:00:00 MDT 2011)

Hygenists are very friendly and deal with you in a courteous manner. Reception always greet you with a smile and cater to your needs trying to help with your health plan The dentist always know the best course of action to help you with your dental issues.


StarStarStarStarStar Great work —    (Patient since Mon Oct 21 00:00:00 MDT 2013)

Thanks for the great experience.


StarStarStarStarStar Excellent, Give a 5 star rating.Keep up the great work! —    (Patient since Tue Jul 08 00:00:00 MDT 1997)

Excellent, Give a 5 star rating. Keep up the great work!


StarStarStarStarStar Super visit as usual. Really don't understand peoples fear of dentists. —    (Patient since Mon Dec 07 00:00:00 MST 2009)

Super visit as usual. Really don't understand peoples fear of dentists.


StarStarStarStarNo Star The dental hygienist Is awesome and a big part the reason I... —    (Patient since Mon Feb 07 00:00:00 MST 2011)

The dental hygienist Stephanie (I think is her name ) is awesome and in big part the reason I continue with my visits. She has a great sense of humor and does a great job engaging her clients when we are stuck there with our mouthes open and unable to communicate. She is also really good at her job and takes the time to explain the 'why' behind everything she does or recommends.


StarStarStarStarStar Excellent dentist! —    (Patient since Sun Jun 08 00:00:00 MDT 1997)

I have been going to Dr. Olson for years and now bring my children. He is very caring


StarStarStarStarNo Star Good job —    (Patient since Mon Sep 15 00:00:00 MDT 2003)

Thank you for a good visit.


StarStarStarStarStar would recommend —    (Patient since Tue Apr 21 00:00:00 MDT 2009)

always get good service, kind, caring professional staff


StarStarStarStarStar Dr —    (Patient since Wed Sep 25 00:00:00 MDT 2013)

Dr.Pierce and his staff are very knowledgeable and helpful and I am looking forward to my next visit.


StarStarStarStarStar Janelle gave me the best cleaning i EVER had! —    (Patient since Tue Nov 07 00:00:00 MST 1995)

Janelle gave me the best cleaning i EVER had!


StarStarStarStarStar Mrs. Beth Shivak was fantastic and may be congratulated! —    (Patient since Thu Feb 21 00:00:00 MST 2013)

Mrs. Beth Shivak was fantastic and may be congratulated!


StarStarStarStarStar Dr. Oleksyn's personal approach puts me at ease. —    (Patient since Thu Feb 15 00:00:00 MST 2001)

Dr. Oleksyn's personal approach puts me at ease allows me to be proactive with my dental health.


Reply

Thank you! We are glad we can make coming to the dentist comfortable and enjoyable! :)

StarStarStarStarStar I have no negative feedback or any suggestions. I've always had great service! —    (Patient since Mon Jan 29 00:00:00 MST 1996)

I have no negative feedback or any suggestions. I've always had great service!


Reply

Thanks for your positive feedback Duane!!

StarStarStarStarStar Everything was wonderful as usual. —    (Patient since Tue Jul 29 00:00:00 MDT 2003)

Everything was wonderful as usual.


StarStarStarStarStar My dental hygienist was awesome! Thanks steph —    (Patient since Fri Oct 24 00:00:00 MDT 2008)

My dental hygienist was awesome! Thanks steph


StarStarStarStarStar Everybody is very professional they are such great with kids —    (Patient since Wed Jul 26 00:00:00 MDT 2006)

Everybody is very professional they are such great with kids


StarStarStarStarStar Lori —    (Patient since Thu Oct 15 00:00:00 MDT 2009)

Lori always explains what she is going to do to the girls and why...makes them feel comfortable!


StarStarStarStarStar Lori  —    (Patient since Thu Feb 10 00:00:00 MST 2011)

Lori always makes my kids feel at ease!


StarStarStarStarNo Star A visit to the dentist —    (Patient since Thu Dec 22 00:00:00 MST 2011)

There can never be a perfect visit to the dentist. After all, you are letting someone poke and prod into your mouth. However, Dr Oleksyn and her skilled hygienists/dental assistants do their best to make the experience as quick and comfortable as possible.


StarStarStarStarNo Star In for fillings. —    (Patient since Sat Feb 26 00:00:00 MST 2000)

-headphones are not in great shape, possibly allow for personal headphones. -some kind of music station/radio would be nice as well. otherwise, the entire visit was fantastic!


StarStarStarStarStar I am glad —    (Patient since Fri Jul 12 00:00:00 MDT 2013)

I want to thanks every one , who is work in the sutherland dental group and assist me to keep my teeth clean and healthy . good bless you


StarStarStarStarStar smile —    (Patient since Mon Jun 18 00:00:00 MDT 2001)

Staff are very friendly and efficient. Best dental office ever!!!


StarStarStarStarNo Star As I did not have insurance coverage, I would have appreciated knowing beforehand what the charges... —    (Patient since Mon Aug 12 00:00:00 MDT 2013)

As I did not have insurance coverage, I would have appreciated knowing beforehand what the charges would be -- I was a bit shocked at the cost of my visit -- about 50% more than i had anticipated


StarStarStarNo StarNo Star I had to wait 20min. this is not the first time that I had to wait a long period of time —    (Patient since Tue Jul 05 00:00:00 MDT 1994)

I had to wait 20min. this is not the first time that I had to wait a long period of time. I made an effort to get to appointment on time but your company is not accompanying customers needs. maybe customers should get a discount when Doctor is late. I see you have fee for missed appointed and cancellations. people's lives are more busier now and I really don't appreciate people wasting my time.


StarStarStarStarNo Star Everything was good, but I would like to note that I was not happy with the fact that my dentist... —    (Patient since Sun Dec 19 00:00:00 MST 1993)

Everything was good, but I would like to note that I was not happy with the fact that my dentist was gone by the time I got there. I would have liked to have been informed prior to my appointment and given the choice to either go ahead with the cleaning, polish, etc or reschedule. Hygenist was great. Also, the email alert arrived after my appointment had past. But I did get the post card.


Very pleasant staff. My teeth looked and felt very clean when I left. Thank you! —    (Patient since Fri Jul 19 00:00:00 MDT 2013)

Very pleasant staff. My teeth looked and felt very clean when I left. Thank you!


StarStarStarStarStar Dr Oleksyn is always so nice. Lauren (?) cleaned my teeth and was very gentle —    (Patient since Mon Aug 10 00:00:00 MDT 2009)

Dr Oleksyn is always so nice. Lauren (?) cleaned my teeth and was very gentle. I am typically very nervous going to the dentist, so I really appreciate the service I receive here.


StarStarStarStarStar Great addition to the awesome team at Sutherland Dental Group —    (Patient since Wed Aug 04 00:00:00 MDT 1999)

Dr. Balla conducted herself with the same professionalism and sincere concern for my wellbeing as a patient that I've come to appreciate at Sutherland Dental Group. Congratulations on the choice of adding her to an already awesome team, that's what keeps me coming back.


StarStarStarStarStar Visit —    (Patient since Wed Jun 12 00:00:00 MDT 2013)

Excellent, quick friendly service !


StarStarStarStarStar Too many reminders about appointment —    (Patient since Thu Jan 31 00:00:00 MST 2008)

Too many reminders about appointment. I received a card in the mail, two text messages, and an email. One of would be sufficient.


StarStarStarStarStar Dr Bala was excellent! I really appreciated the fact that she made me feel comfortable during my... —    (Patient since Wed Aug 07 00:00:00 MDT 2013)

Dr Bala was excellent! I really appreciated the fact that she made me feel comfortable during my visit.


StarStarStarStarStar check up  —    (Patient since Thu Mar 01 00:00:00 MST 2007)

Very good experience, as always.


Reply

thank-you thomas always a pleasure to see you!

StarStarStarStarStar Check up & cleaning —    (Patient since Fri May 13 00:00:00 MDT 1994)

Everything is excellent, no issues or problems


StarStarStarStarStar excellent service, friendly and helpful staff —    (Patient since Tue Jan 11 00:00:00 MST 2000)

excellent service, friendly and helpful staff. Dentist explains and informs what needs further treatment needed. Im happy with my dental care


StarStarStarStarStar Dr. Tim Pierce —    (Patient since Tue Mar 30 00:00:00 MST 1999)

This is the second time I have seen Dr Pierce within the last 2 weeks. On both occasions he has corrected another Dentist inferior work. I found Dr Pierce to be very gentle-respectful and competent. I would certainly recommend him.


StarStarStarStarStar Thanks for fitting me in so promptly - much appreciated! —    (Patient since Mon Dec 06 00:00:00 MST 2010)

Thanks for fitting me in so promptly - much appreciated!


StarStarStarStarStar Great Job!!! —    (Patient since Mon May 16 00:00:00 MDT 2005)

Great office with great staff!!


StarStarStarStarStar Four fillings took less than one hour - awesome! Dr —    (Patient since Mon May 28 00:00:00 MDT 2012)

Four fillings took less than one hour - awesome! Dr. Olson was very caring and deals with my hang-ups about dentistry calmly and effectively.


StarStarStarStarStar Great service —    (Patient since Fri Feb 12 00:00:00 MST 2010)

I am always pleased with the service.


StarStarStarStarStar Checkup/Cleaning —    (Patient since Sat Feb 26 00:00:00 MST 2000)

Excellent and pleasant visit.


StarStarStarStarNo Star Check-up and Cleaning —    (Patient since Mon Sep 22 00:00:00 MDT 2003)

Was disappointed that I went in for a check-up and cleaning and the dentist wasn't even there to do the check-up but yet I still got charged for the examination.


StarStarStarStarStar Thanks to Dr Carolyn for fixing my tooth at my check up appointment and saving me another trip... —    (Patient since Tue Apr 21 00:00:00 MDT 2009)

Thanks to Dr Carolyn for fixing my tooth at my check up appointment and saving me another trip into the city


StarStarStarStarStar Stephanie was my hygienist. As a nervous patient puts my at ease and is very professional.  —    (Patient since Fri Dec 14 00:00:00 MST 2012)

Stephanie was my hygienist. As a nervous patient puts my at ease and is very professional.


StarStarStarStarNo Star Everything was handled very well. Thank you. —    (Patient since Mon Sep 15 00:00:00 MDT 2003)

Everything was handled very well. Thank you.


StarStarStarStarStar Hastings Visit —    (Patient since Thu Mar 26 00:00:00 MDT 2009)

Great experience. Everyone is very friendly and professional. I highly recommend Sutherland Dental!


StarStarStarStarStar The hygenist was excellent —    (Patient since Sat Feb 23 00:00:00 MST 2002)

The hygenist was excellent. I told her I had a busy morning ahead, and she worked very fast to get me out as quick as possible. I was impressed


StarStarNo StarNo StarNo Star The administrative staff was welcoming —    (Patient since Thu Jun 13 00:00:00 MDT 2013)

The administrative staff was welcoming. The hygienist was awesome at introducing my daughter to the tools & made her feels comfortable & special. The only complaint was having to wait over an hour for the dentist to look in her mouth for less than a minute. It was supposed to be a Happy visit, short &sweet but was a long drawn out one instead. I recommend next time not booking a happy visit at the sane time anothet patient requires a root canal.


StarStarStarStarStar Great bisit —    (Patient since Mon Sep 17 00:00:00 MDT 2007)

It was a great visit I really enjoy the atmosphere which is the reason we don't look for a dentist closer to where we live


StarStarStarStarStar Front desk staff is always smiling and which is nice to see as you enter the office —    (Patient since Mon Jan 15 00:00:00 MST 2007)

Front desk staff is always smiling and which is nice to see as you enter the office. My hygienist is the best makes me very comfortable . Hope she never leaves.


StarStarStarStarStar Survey Tuesday Root Canal —    (Patient since Wed Dec 04 00:00:00 MST 2002)

Survey Tuesday Root Canal


StarStarStarNo StarNo Star Booking an appointment was nightmare. Receptionist is not that accommodating via phone. —    (Patient since Fri Oct 10 00:00:00 MDT 2008)

Booking an appointment is nightmare. The Receptionist is not that accommodating via phone.


StarStarStarStarStar Susan is the best dentist my son has ever been to —    (Patient since Thu Jun 06 00:00:00 MDT 2013)

Susan is the best dentist my son has ever been to. I was dreading our visit as we had such stressful events at our previous dentist, but she was great and made my son feel totally at ease. He didnt make a murmer and insists she is the only dentist he wants to see ever again! I cannot sing her praises loud enough. I would recommend her to anyone who has a child that is very nervous of dentists.


StarStarStarStarStar The dental hygienist was superb! —    (Patient since Thu May 17 00:00:00 MDT 2012)

The dental hygienist was superb!


StarStarStarStarStar The receptionist, hygenist, dentist and the one who took my payment were all awesome —    (Patient since Tue May 31 00:00:00 MDT 2005)

The receptionist, hygenist, dentist and the one who took my payment were all awesome. They explained everything thoroughly and were very sensitive to my needs. One thing that I thought was very good was that the day after my extraction, which was kind of a rough one, the receptionist called just to make sure I was doing okay. That made me feel that they truly do care.


StarStarStarStarStar My dentist Caroline is awesome and the whole staff is super professional and friendly! —    (Patient since Sat Oct 21 00:00:00 MDT 2006)

My dentist Caroline is awesome and the whole staff is super professional and friendly!


StarStarStarStarStar Had crown fall off( not put on at your clinc) and Dr. Olsen re cemented —    (Patient since Thu Dec 06 00:00:00 MST 2012)

Had crown fall off( not put on at your clinc) and Dr. Olsen re cemented. Unfortunately it needed a root canal and Dr. Pierce agreed to do it and he was very professional and explained everything to me. Dental assistant was friendly. Karen at reception is always friendly and helpful. Thank you, Shirley Huffman


StarStarStarStarStar Awesome service as usual! —    (Patient since Mon Jan 03 00:00:00 MST 1994)

Always get the same great, friendly, professional service :-)


StarStarNo StarNo StarNo Star I believe that one of my implants fell out during the process and ended up in my mouth —    (Patient since Thu Nov 03 00:00:00 MDT 2011)

I believe that one of my implants fell out during the process and ended up in my mouth. This wasn't explained to me but the reason I suspect it, is that I can only see and feel 3 when I know there should be 4 of them. Whatever fell in my mouth wasn't explained and that is what concerns me. Should I be concerned?


StarNo StarNo StarNo StarNo Star Took me over 3 months to get this appointment due to my quote being sent to the wrong plan —    (Patient since Thu Dec 02 00:00:00 MST 2010)

Took me over 3 months to get this appointment due to my quote being sent to the wrong plan. Even though i called and told staff i was not covered under first nations i was covered under blue cross it still took 3 times. Did have it straightend out by the office manager but when the person responsible for the errors called back instead of apologizing for her error she accused blue cross of losing stuff when blue cross had nothing to do with it. I feel that this issue was handled very unprofessionally.


StarStarStarStarStar enjoyable and pain-free —    (Patient since Sun Dec 19 00:00:00 MST 1993)

well, as enjoyable as going to the dentist can be.


StarStarStarStarStar Thank you for making room to see me on short notice! —    (Patient since Wed Dec 27 00:00:00 MST 2000)

Thank you for making room to see me on short notice!


StarStarStarStarStar Always great service! Especially Joanne. She is a gem!!!  —    (Patient since Sat Nov 14 00:00:00 MST 1998)

Always great service! Especially Joanne. She is a gem!!!


StarStarStarStarStar My appointment  —    (Patient since Sat Nov 14 00:00:00 MST 1998)

Great! Always friendly staff! Joanne is a delight! She is nice and really cares when you carry a conversation on with her. I would highly recommend Dr. Olson's office for great and wonderful service!


StarStarStarStarStar My appointment  —    (Patient since Sat Nov 14 00:00:00 MST 1998)

Great! Always friendly staff! Joanne is a delight! She is nice and really cares when you carry a conversation on with her. I would highly recommend Dr. Olson's office for great and wonderful service!


StarStarStarStarStar Stephanie is the best hygienist ever. Would recommend to anyone —    (Patient since Mon Dec 17 00:00:00 MST 2012)

Stephanie is the best hygienist ever. Would recommend to anyone. She was very precise and cleaned my teath very well.


StarStarStarStarStar I had a dental emergency and everyone did their best to help me with the situation! —    (Patient since Thu May 02 00:00:00 MDT 2013)

I had a dental emergency and everyone did their best to help me with the situation!


StarStarStarStarStar Wouldn't change a thing! I highly recommend Dr Olson and his friendly, professional team! —    (Patient since Mon Jan 03 00:00:00 MST 1994)

Wouldn't change a thing! I highly recommend Dr Olson and his friendly, professional team!


StarStarStarStarStar Janine dental hygienist , very friendly —    (Patient since Thu Dec 06 00:00:00 MST 2012)

Janine dental hygienist , very friendly. Lab for impressions also very friendly and chatted to make me comfortable. Dr. Olsen always a smile.


StarStarStarStarNo Star Signage and Standby —    (Patient since Fri Mar 20 00:00:00 MDT 2009)

1. Better signage to determine which receptionist I should go to. 2. A standby list for teeth cleaning would be great. I travel 100km to Saskatoon so I make day out of being in city. I would put my name on a list to receive a text if a last minute appointment opened up.


StarStarStarStarStar Joanne (hygienist) as always was outstanding —    (Patient since Thu Jul 21 00:00:00 MDT 1994)

Joanne (hygienist) as always was outstanding. The ladies at the front were also friendly and helpful. Keep them happy and don't lose them - business could leave with them - it's what keeps me coming back for last 20 years.


StarStarStarStarStar because we live out of town the weather dictates when we can come  —    (Patient since Fri May 14 00:00:00 MDT 2010)

because we live out of town the weather dictates when we can come . Will call and make an appointment next April. The hygienist was such a delight.


StarStarStarStarNo Star Service was great as usual. I have never had any complaints. Very friendly staff and workers —    (Patient since Sat Sep 24 00:00:00 MDT 1994)

Service was great as usual. I have never had any complaints. Very friendly staff and workers


StarStarStarStarStar great service and superb people with the right people skills!! Well done!! —    (Patient since Sat Dec 18 00:00:00 MST 1993)

great service and superb people with the right people skills!! Well done!!


StarStarStarStarStar Dental visit —    (Patient since Thu Feb 03 00:00:00 MST 2011)

Dental work was well explained. Dentist & assisstant were friendly & considerate of my comfort. Well done.


StarStarStarStarStar Survey —    (Patient since Wed Mar 27 00:00:00 MDT 2013)

what a great idea, to here how your customers feel about your office.


StarStarStarStarStar Excellent clinic, was seen within a half hour of calling regarding a tooth ache - will be booking... —    (Patient since Thu Apr 18 00:00:00 MDT 2013)

Excellent clinic, was seen within a half hour of calling regarding a tooth ache - will be booking my appointment for a cleaning/check up soon!


StarStarStarStarStar The overall experience was very good. Thank you. —    (Patient since Mon Sep 15 00:00:00 MDT 2003)

The overall experience was very good. Thank you.


StarStarStarStarStar I did appreciate getting in on sudden notice within hrs.....but my wait in the chair was 45 min... —    (Patient since Thu Nov 05 00:00:00 MST 2009)

I did appreciate getting in on sudden notice within hrs.....but my wait in the chair was 45 min.....just thought that if there was a cancellation, as stated that the time would be quicker.


StarStarStarStarStar Everything was awesome as usual —    (Patient since Wed Aug 04 00:00:00 MDT 1999)

Everything was awesome as usual. THANKS!


StarStarStarStarNo Star The only thing I'd say is that I'd prefer if the admin staff would let you know if they are... —    (Patient since Thu Jan 20 00:00:00 MST 2011)

The only thing I'd say is that I'd prefer if the admin staff would let you know if they are running late, it's nice to know rather then just sitting there waiting for up to 20 mins after your appointment time. I don't mind waiting, but just nice to know if they are running late.


StarStarStarStarStar Stephanie - Hygienist —    (Patient since Fri Apr 12 00:00:00 MDT 2013)

I was quite impressed with Stephanie. She took the time to explain what was happening in my mouth, how and why I needed extra appts to clean my teeth, and was genuinely nice to me. I was apprehensive about going to the dentist after not attending for 20 yrs but Stephanie made me feel comfortable.


StarStarStarStarStar latest visit —    (Patient since Sun Dec 19 00:00:00 MST 1993)

Always a pleasure to see Joanne and did I forget to mention Dr Olson too. LOL


StarStarStarStarNo Star The only complaint is minor, but there always seems to be at least a 15 minute sit in the waiting... —    (Patient since Fri Oct 05 00:00:00 MDT 2001)

The only complaint is minor, but there always seems to be at least a 15 minute sit in the waiting area.


StarStarStarStarNo Star I found the scaling and cleaning a bit rough. My gums hurt afterward for several hours.  —    (Patient since Mon Feb 11 00:00:00 MST 2008)

I found the scaling and cleaning a bit rough. My gums hurt afterward for several hours.


StarStarStarStarStar I noticed that you offer free wi-fi but the password was not obviously available —    (Patient since Fri Jun 23 00:00:00 MDT 1978)

I noticed that you offer free wi-fi but the password was not obviously available. The front desk staff were always busy helping customers so I felt bad asking for it... I wish that it was more convenient so that I didn't need to bother the front desk staff for the password.


StarStarStarStarStar Really appreciated the prompt service to fit me in as I travel for 2 1/2 hours to Saskatoon —    (Patient since Mon Dec 06 00:00:00 MST 2010)

Really appreciated the prompt service to fit me in as I travel for 2 1/2 hours to Saskatoon. I will be referring my husband to your dental services.


StarStarStarStarStar Wisdom tooth extraction —    (Patient since Tue Aug 24 00:00:00 MDT 2010)

Dr. Oleksyn is by far the best dentist I've seen. The entire staff st Surtherland is nothing short of amazing. They are always kind, professional and caring. Thanks for being so great with your customer service!


StarStarStarStarStar Thank you, so much. Every one is so friendly and knowledgable —    (Patient since Tue Jun 01 00:00:00 MDT 2010)

Thank you, so much. Every one is so friendly and knowledgable. Seems like a great place to work!!, Therefore a good experience for your clients. Have a Great Day!!


StarStarStarStarStar The hygienist that treated me (Stephanie) was very pleasant —    (Patient since Fri Apr 07 00:00:00 MDT 2006)

The hygienist that treated me (Stephanie) was very pleasant. She has a very bubbly personality and was very gentle but efficient at her job. She was great!


StarStarStarStarNo Star Taking impressions always seems to hurt more than the drilling. Not sure why  —    (Patient since Thu Jul 11 00:00:00 MDT 2002)

Taking impressions always seems to hurt more than the drilling. Not sure why


StarStarStarStarStar Dr Pierce wonderful and all his colleges were very nice and gentle when doing dental procedurers. —    (Patient since Mon Nov 26 00:00:00 MST 2012)

Dr Pierce wonderful and all his colleges were very nice and gentle when doing dental procedurers.


StarStarStarStarStar I have been going to see Bernard for a few years now and I can not express the great services I... —    (Patient since Mon Jun 16 00:00:00 MDT 2008)

I have been going to see Bernard for a few years now and I can not express the great services I have had. The staff is fantastic and the hygienists are amazing. It's almost like a small family in a way. I would strongly recommend the clinic, not only for the wonderful dentist but for the exceptional staff to make you feel welcome.


StarStarStarStarStar I've never had an unpleasant experience at this office —    (Patient since Fri Jan 08 00:00:00 MST 2010)

I've never had an unpleasant experience at this office. From the time you walk in the door, to the time you book your next appointment on the way out, you receive exceptional service. I'm not afraid to visit the dentist anymore!


StarStarStarStarStar It was just great to be provided with excellent professional service —    (Patient since Tue Mar 12 00:00:00 MDT 2013)

It was just great to be provided with excellent professional service. The respect and courtesy and that extra personal touch is what a trusting relationship is built on! Thank you.


StarStarStarStarStar Was greeted by name as soon as I arrived, Nice touch! —    (Patient since Tue Dec 18 00:00:00 MST 2012)

Was greeted by name as soon as I arrived, Nice touch!


StarStarStarStarStar Sutherland Dental —    (Patient since Sun Sep 11 00:00:00 MDT 2005)

The dental hygienist was excellent give her a raise


StarStarStarStarStar Going to the Dentist is one of my least loved things, however Dr —    (Patient since Sun Feb 06 00:00:00 MST 2005)

Going to the Dentist is one of my least loved things, however Dr. Pierce and staff is helping me to slowly see there is not much to fear. Keep up the good work.


StarStarStarStarStar Awesome Service —    (Patient since Mon Aug 11 00:00:00 MDT 2008)

I have been to many dental clinics/offices in my life and my favorite has to be Sutherland Dental. They are always friendly and the qualify of the work they do is top notch


StarStarStarStarStar You guys are always great:) —    (Patient since Tue Feb 22 00:00:00 MST 2005)

You guys are always great:)


StarStarStarStarStar Great family friendly service. —    (Patient since Mon Jun 14 00:00:00 MDT 2010)

We didn't have to wait more than a few minutes to be taken in for the appointments and they were able to do everyone at the same time. Efficient use of their time AND mine!


StarStarStarStarStar Everything was perfect —    (Patient since Sat Oct 20 00:00:00 MDT 2012)

Everything was perfect. Everyone was really nice and when I told them I was nervous they were able to calm me down. They took excellent care of me and I didn't feel a thing.


StarStarStarStarStar Refer-it-forward gift program should be here as well. —    (Patient since Thu Feb 15 00:00:00 MST 2001)

I've made the decision to bring my grandson here and it would be great if there was some type of referral reward program in place. I have gotten 'refer it forward' gift card from other businesses for keeping the services in the family so to speak.


StarStarStarStarStar the receptionist, Debbie is always very nice, and the hygienist I had this time, I think her name... —    (Patient since Thu Aug 04 00:00:00 MDT 2011)

the receptionist, Debbie is always very nice, and the hygienist I had this time, I think her name was Janel, was awesome. I always have great experiences with this clinic :)


StarStarStarStarNo Star Staff was great. Very friendly —    (Patient since Fri Dec 29 00:00:00 MST 2006)

Staff was great. Very friendly. When my dentist was talking to me, he sat behind me (at the computer) which made it difficult for me to face him while I was in the chair. I am 8 months pregnant so when I was trying to turn to face him, my back was getting pretty sore. Not a huge deal at all but just something I found a bit strange. I like the text message 'appointment reminders'. Those are very handy !


StarStarStarStarStar great cleaning and info .thanks —    (Patient since Sat Nov 10 00:00:00 MST 2001)

great cleaning and info .thanks


StarStarStarStarStar Everything is wonderful. We are very happy here and feel very well treated.  —    (Patient since Thu Oct 19 00:00:00 MDT 2000)

Everything is wonderful. We are very happy here and feel very well treated.


StarStarStarStarStar visit —    (Patient since Wed Nov 02 00:00:00 MDT 2011)

very pleased with the treatment I received by everyone


StarStarStarStarStar Very good, thorough and gentle —    (Patient since Thu Dec 04 00:00:00 MST 2008)

The person that did my cleaning was very good, thorough and gentle. Really got the feeling that she cared about me and the job she was doing....thank you!


StarStarNo StarNo StarNo Star Unfortunately the hygenist that I had did not give or swish my mouth with water during the... —    (Patient since Wed Aug 16 00:00:00 MDT 2000)

Unfortunately the hygenist that I had did not give or swish my mouth with water during the cleaning hardly at all. As a result I was so dry that I almost felt sick to my stomach. This is the first time I have experienced this and do not believe it to be the normal


StarStarStarStarStar The office has a very friendly and welcoming atmosphere —    (Patient since Mon Jun 18 00:00:00 MDT 2001)

The office has a very friendly and welcoming atmosphere. Compared to my experiences in other medical offices, my visits to Sutherland Dental are the most enjoyable!!


StarStarStarNo StarNo Star I had way too many reminders about my appointment, which was annoying —    (Patient since Thu Dec 15 00:00:00 MST 2011)

I had way too many reminders about my appointment, which was annoying. I got texts, emails, and phone calls up to 4 days prior my appointment.


StarStarStarStarStar The best visit yet, having trouble sleeping as i am so excited for my next visit March 7th more... —    (Patient since Tue Nov 13 00:00:00 MST 2001)

The best visit yet, having trouble sleeping as i am so excited for my next visit March 7th more excited than Christmas morning


StarStarStarStarStar Always so impressed by how warm, friendly and caring your entire staff is.  —    (Patient since Thu Aug 28 00:00:00 MDT 2008)

Always so impressed by how warm, friendly and caring your entire staff is.


StarStarStarStarStar great service —    (Patient since Mon Aug 08 00:00:00 MDT 2005)

great service, friendly staff, convenient location


StarStarStarStarStar Dr. Pierce, along with his staff are by far the best dental staff I have ever come across —    (Patient since Fri Dec 14 00:00:00 MST 2012)

Dr. Pierce, along with his staff are by far the best dental staff I have ever come across. I highly recommend Sutherland Dental Clinic to anyone looking for a new dentist. Thank you to the staff who have made my recent visits to the dentist, comfortable, relaxing, and stress free.


StarStarStarStarStar Emergency Wisdom Tooth Extraction —    (Patient since Wed May 25 00:00:00 MDT 1994)

The staff was very accomodating. They made last-minute room for me in Dr. Olson's busy schedule. The procedure was as comfortable as it could be and they made sure I was satisfied when I left.


StarStarStarStarStar evryone was very good to explain my need for inplants,how it would profit me.. —    (Patient since Thu Feb 07 00:00:00 MST 2013)

evryone was very good to explain my need for inplants,how it would profit me..


StarNo StarNo StarNo StarNo Star I'm a little concerned regarding the over all cost of things —    (Patient since Thu Feb 07 00:00:00 MST 2013)

I'm a little concerned regarding the over all cost of things. I was speaking with co-workers and other aquantances. They were all rather shocked at the high cost of the work I was getting done. They have all refered me to other dental practices that they have promised have lower costs. But as I have already made a commitment with you guys I'm staying for the time being.


StarStarStarStarNo Star  —    (Patient since Mon Jan 30 00:00:00 MST 2012)

I was very satisfied and felt quite welcomed. I was very pleased with the purpose of my appointment. I look forward to my next apt. I feel good when I leave.


StarStarStarStarStar fast efficient and pleasant —    (Patient since Wed Jul 19 00:00:00 MDT 1995)

fast efficient and pleasant


StarStarStarStarNo Star Leaving me wait in the chair for the dentist is annoying —    (Patient since Fri Jun 23 00:00:00 MDT 1978)

Leaving me wait in the chair for the dentist is annoying. I don't understand why I go to the dentist, get my check-up, then need to re-book for another day for an entirely different sitting for the most minor work. And then, even when I come back in I still have to wait. Frustrating.


Reply

Sorry Chris to have kept you waiting. We do our very best to stay on schedule but sometimes emergencies arise that need to be handled. If our schedule allows we try to do as much work as possible when you are in the office to save our patients a trip back but also we can not work in every corner of the mouth in the same appoinment.

StarStarStarStarStar First time visit —    (Patient since Mon Jan 28 00:00:00 MST 2013)

My first impressions were that the staff was very professional. I felt comfortable and well looked after.


StarStarStarStarStar Dental survey —    (Patient since Wed Jul 16 00:00:00 MDT 2008)

Dental therapist excellent!


StarStarStarStarStar I found all the team was coperative and friendly.I am satisfied with the services —    (Patient since Thu Jan 24 00:00:00 MST 2013)

I found all the team was coperative and friendly.I am satisfied with the services. Specially the hygienist was very professional.


StarStarStarStarStar This is the best dental clinic in the city. I love coming here.  —    (Patient since Thu Mar 01 00:00:00 MST 2007)

This is the best dental clinic in the city. I love coming here.


StarStarStarNo StarNo Star Please remind the client for the detail covering of their insurance —    (Patient since Thu Jul 05 00:00:00 MDT 2012)

Please remind the client for the detail covering of their insurance. Because most new clients don't know exactly what their insurance covering.


StarStarStarStarStar Charlene Michael —    (Patient since Thu Oct 22 00:00:00 MDT 2009)

I was pleased with the service at today's appt


StarNo StarNo StarNo StarNo Star Thurs. evening —    (Patient since Wed Mar 17 00:00:00 MST 2004)

Not a pleasant experience


Reply

Unfortunately some dental treatment is slightly unpleasant, if there was something we could have done differently to make your visit more pleasant we would like to know. We are always happy to make improvements.

StarStarStarStarStar Dr. Oleksyn —    (Patient since Tue Jan 15 00:00:00 MST 2013)

Dr. Oleksyn was absolutely fantastic; the best dentist I've ever been to! She was so friendly and had such a happy disposition. I'm going to tell everyone I know to switch to her!!


StarStarStarStarNo Star Stephanie did my cleaning and she did an excellent job —    (Patient since Thu Oct 14 00:00:00 MDT 2010)

Stephanie did my cleaning and she did an excellent job. When I paid my bill I had to run my credit card twice because all the bill did not come up the first time.


StarStarStarStarStar The dental hygienist that did my cleaning was an awesome lady...thank you! :) —    (Patient since Wed Feb 01 00:00:00 MST 2006)

The dental hygienist that did my cleaning was an awesome lady...thank you! :)


StarStarStarStarStar Stephanie (from BC) did my cleaning and X-rays and was wonderful! —    (Patient since Mon Jun 13 00:00:00 MDT 2005)

Stephanie (from BC) did my cleaning and X-rays; She was wonderful, very polite, gentle, and extremely professional yet pleasantly personal. I had a great visit! Thank you. Dr. O was great as always!!!


StarStarStarStarStar Great! —    (Patient since Sat Nov 14 00:00:00 MST 1998)

Always a good experience at Dr. Olson's office. Gail K.


StarStarStarStarStar Joanne was amazing! She had things to help entertain my daughter while I had my teeth cleaned! ... —    (Patient since Tue May 26 00:00:00 MDT 1998)

Joanne was amazing! She had things to help entertain my daughter while I had my teeth cleaned! Love that clean feeling!!!


StarStarStarStarNo Star Dont mind removing my footwear but when everyone doesn't the floor becomes wet and quite... —    (Patient since Thu Dec 02 00:00:00 MST 2010)

Dont mind removing my footwear but when everyone doesn't the floor becomes wet and quite uncomfortable walking around with wet nylons


StarStarStarStarStar Carly is an excellent Hygenist and Dr —    (Patient since Wed Dec 04 00:00:00 MST 2002)

Carly is an excellent Hygenist and Dr. Olekysyn is as friendly and thorough as ever, Tracy is very concise and accurate and explains everything very well. Have a great Year.


StarStarStarStarStar I always enjoy my dentist visits the staff is wonderful!  —    (Patient since Wed Nov 22 00:00:00 MST 2006)

I always enjoy my dentist visits the staff is wonderful!


StarStarStarStarStar I hate the dentist, but don't mind going here... —    (Patient since Tue Dec 18 00:00:00 MST 2012)

All staff is excellent, Dr Oleksyn is excellent, tool their time and made me comfortable. Would suggest Sutherland dental to anyone needing dental care.


StarStarStarStarStar Steffi put me at ease as I am a very nervous patient. She was very professional and gentle. —    (Patient since Fri Dec 14 00:00:00 MST 2012)

Steffi put me at ease as I am a very nervous patient. She was very professional and gentle.


StarStarStarStarStar The reception on the phone was very understanding along with the dental assistant —    (Patient since Thu Dec 06 00:00:00 MST 2012)

The reception on the phone was very understanding along with the dental assistant. I would feel comfortable recommending your dentist Dr. Olsen to my friends.


StarStarStarStarStar Everyone, front desk staff, Stephanie and Caroline were all professional, friendly and efficient —    (Patient since Wed Jan 19 00:00:00 MST 1994)

Everyone, front desk staff, Stephanie and Caroline were all professional, friendly and efficient. A great experience for me. And thanks for doing this survey. it shows you care about your clients! Happy Holidays, Bob


StarStarStarStarStar I met Stephanie for the first time —    (Patient since Thu Mar 26 00:00:00 MDT 2009)

I met Stephanie for the first time. She is very nice and I had an exceptional cleaning and check up.


StarStarStarStarStar Cleaning —    (Patient since Mon Sep 22 00:00:00 MDT 2003)

That was the most enjoyable cleaning I've ever had!


StarStarStarStarStar The front counter staff were excellent as usual. They always greet me with a smile —    (Patient since Thu Feb 10 00:00:00 MST 2000)

The front counter staff were excellent as usual. They always greet me with a smile. I always receive prompt friendly service, and it never seems like a chore to go to the dentist.


StarStarStarStarStar Dr. Olson and staff —    (Patient since Tue Sep 27 00:00:00 MDT 2005)

always as pleasant an experience as possible. friendly and helpful staff


StarStarStarStarStar This is the second time that I have had to come in on an urgent basis (both times a broken tooth) —    (Patient since Tue May 28 00:00:00 MDT 2002)

This is the second time that I have had to come in on an urgent basis (both times a broken tooth). I normally see Dr. Olexsyn but she was unavailable on such short notice so I was seen by Susan. I am not sure of her actual title but she works with Dr. Pierce. She was quick, did an excellent job and the experience was totally painless. Thanks again Susan. Laurie Miller


StarStarStarStarStar Dental technician Lori (I think) was great —    (Patient since Fri Sep 01 00:00:00 MDT 2006)

Dental technician Lori (I think) was great. Ava had to have 2 teeth pulled and I think it went incredibly smoothly - she knew every step of the way what was happening, and although apprehensive, found it was ok. I'll still rate you 5/5, but will also comment - that entryway is frosty and we aren't tiny people :)!


I loved the girl who cleaned my teeth —    (Patient since Wed Jun 08 00:00:00 MDT 2011)

I loved the girl who cleaned my teeth. She was very caring and informative and she didn't hurt me even once :). The best hygienist I have ever had actually. I wonder why the Dentist had his shoes on though and not just his bright socks like we all did as we left our shoes at the front door.


StarStarStarStarNo Star It got a little uncomfortable when waiting in the chair, I could hear another patient's... —    (Patient since Tue Oct 23 00:00:00 MDT 2012)

It got a little uncomfortable when waiting in the chair, I could hear another patient's discomfort/pain....


StarStarStarStarStar I think my hygienist was Bev. She was wonderful!  —    (Patient since Mon Oct 25 00:00:00 MDT 2010)

I think my hygienist was Bev. She was wonderful!


StarStarStarStarStar Always pleasant —    (Patient since Tue Oct 04 00:00:00 MDT 2011)

Dr. Olsen and his staff are extremely pleasant. They explain every procedure and genuinely care about your comfort during your visit.


StarStarStarStarStar Fast & Friendly —    (Patient since Tue Jan 04 00:00:00 MST 2005)

totally satisfied with great service & a friendly greeting


StarNo StarNo StarNo StarNo Star have to make sure that us patients should be treated on time —    (Patient since Tue Jul 05 00:00:00 MDT 1994)

have to make sure that us patients should be treated on time. everyone has busy lives and it is very hard now a days to get from one appointment to another within ten minutes. Customer service should be priority in any business. also there should be more of longer hours for your patients.


StarStarStarStarStar Follow Up after Semiannual check-up —    (Patient since Wed May 25 00:00:00 MDT 1994)

I arrived early so they started early. I was welcomed by name.


StarStarStarStarStar Dr. Oleksyn,s entire team was awesome as alway's. I was presented with more than a $700 —    (Patient since Tue Nov 13 00:00:00 MST 2001)

Dr. Oleksyn,s entire team was awesome as alway's. I was presented with more than a $700.00 invoice that I had to pay personally. This was quite a shock and if there was anyone to blame for this surprise it would have to be myself as I fully understand and agree that I should know my insurance situation before sitting in the chair. What I would like to suggest is that some kind of pre check on insurance status be done as a service provided for clients so they have the option of having the work done, or booking once insurance being approved in lieu of a friendly smile in a crowed waiting room saying your insurance has been declined that will be 700.00 please.


StarStarStarStarStar The hygienist (sorry, but I forgot her name)was superb! —    (Patient since Thu May 17 00:00:00 MDT 2012)

The hygienist (sorry, but I forgot her name)was superb!