West Shore Eye Care

Dr. Jennifer L. Branning & Dr. Pamela D. Lynch

Star Star Star Star Star 207 Reviews

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Reviews

StarStarStarStarStar Very satisfied.. — 

Very satisfied with the time spent and information explained. Personable, friendly staff. Feel very comfortable with this practice


StarStarStarStarStar Everyone was great as always. Good visit. — 

Everyone was great as always. Good visit.


StarStarStarStarStar I was more than happy with my appointment. — 

I was more than happy with my appointment.


StarStarStarStarStar It was a very friendly atmosphere. The doctor a... — 

It was a very friendly atmosphere. The doctor and her assistant explained everything to me.


StarStarStarStarStar Everyone was friendly, helpful and understandin... — 

Everyone was friendly, helpful and understanding. Great experience.


StarStarStarStarStar Fantastic experience!!! — 

Fantastic experience. This was my first time at West Shore. I have been seeing eye doctors for almost 40 years. Their process is FAR MORE comprehensive than I have ever had before, and the staff was incredibly friendly and helpful.


StarStarStarStarStar Impressed — 

I was impressed by the expertise of all of the staff. Very welcoming and caring. They listened to my concerns & offered workable solutions. I highly recommend Dr Branning & staff


StarStarStarStarStar I was impressed by the thoroughness of my exam.... — 

I was impressed by the thoroughness of my exam. Both Jenny and Dr Branning were patient in explaining the tests performed and with getting my prescription as accurate as possible.


StarStarStarStarStar Top Notch Service — 

West Shore Eye Care always provides too notch service. They are friendly, professional, and up front with their costs. Each employee goes out of their way to make you feel welcome and cared for.


StarStarStarStarStar  — 

Very professional and caring staff. I'd definately recommend them to family and friends.


StarStarStarStarStar Very friendly people and helpful in choosing my... — 

Very friendly people and helpful in choosing my new frames


StarStarStarStarStar Best place to have your eyes examined. Super fr... — 

Best place to have your eyes examined. Super friendly staff. Dr. Branning is amazing and I highly recommend her.


StarStarStarStarStar Very professional and friendly staff! — 

Very professional and friendly staff! They truly care about your eye health.


StarStarStarStarStar Very pleased with Dr. Branning's office operati... — 

Very pleased with Dr. Branning's office operation... VERY friendly staff. Plus lots of efficiency, professionalism, & kindness. Can't believe I paid so much $ for my glasses... BUT guess I'm getting more than just new glasses overall. I don't feel like a part of a herd of cattle.


StarStarStarStarStar Drew — 

Courteous and professional staff, they are very detail oriented and helpful with adjustments to your glasses. Return visits for adjustments Are treated with the same care as when you first purchased them.


StarStarStarStarStar  — 

I felt the staff was professional and gave me a good check up and explained what the findings were and what I should be doing on a daily basis to keep my eyes healthy


StarStarStarStarStar Dr. Lynch is one of the best!! — 

As always, the staff are wonderful! Everyone is so courteous, friendly, and helpful. Dr. Lynch is a pleasure and I'd highly recommend making an appointment!


StarStarStarStarStar Running on schedule, as should be — 

I love it when I show up on time for my appointment and get rewarded by hearing the assistant call my name right on schedule, instead of 10-15-20 minutes later. Efficient, knowledgeable, helpful service all around.


StarStarStarStarStar Professional and Timely — 

I appreciate the professionalism of the staff and also the fact that service is timely and clients are not kept waiting. I have recommended Dr. Branning to all of my friends.


StarStarStarStarStar It was pleasant and professional. Things were ... — 

It was pleasant and professional. Things were explained as we progressed.


StarStarStarStarStar 5-stars. Efficient and friendly staff. Great ex... — 

5-stars. Efficient and friendly staff. Great experience.


StarStarStarStarStar I was very pleased that i could be seen right a... — 

I was very pleased that i could be seen right away as i was concerned about my eyesight change.


StarStarStarStarStar Awesome doctors and office people.Right on time... — 

Awesome doctors and office people.Right on time with your appointment


StarStarStarStarStar Very Professional. Prompt. Thorough. Diagnostic... — 

Very Professional. Prompt. Thorough. Diagnostics well explained.


StarStarStarStarStar You always do a great job, and I am always plea... — 

You always do a great job, and I am always pleased.


StarStarStarStarStar As always my annual visit was a very good exper... — 

As always my annual visit was a very good experience. Great Dr. and Staff.


StarStarStarStarStar Everyone was very helpful and kind — 

Everyone was very helpful and kind


StarStarStarStarStar Great people, and great, advanced equipment — 

Great people, and great, advanced equipment


StarStarStarStarStar Outstanding service! Dr. Branning is very knowl... — 

Outstanding service! Dr. Branning is very knowledgeable and friendly! Great customer service!


StarStarStarStarStar Extremely Friendly  — 

I give them a 5 star rating!


StarStarStarStarStar My experience was very pleasant.  — 

My experience was very pleasant.


StarStarStarStarStar Excellent friendly service — 

Excellent friendly service


StarStarStarStarStar Nicely Done, Very professional  — 

Nicely Done, Very professional


StarStarStarStarStar Highly recommend — 

Great docs, great staff. Very friendly and helpful. Thanks so much.


StarStarStarStarStar Only stopped to make an appointment, but a canc... — 

Only stopped to make an appointment, but a cancellation made it possible to get checked out! Thank you! Everyone was very cordial, pleasant, and efficient. My outcome was very satisfying. Thank you!


StarStarStarStarStar Great ,fast and friendly service great team,,,,... — 

Great ,fast and friendly service great team,,,,,,


StarStarStarStarStar Always great and appreciated eye care with you... — 

Always great and appreciated eye care with you. I'm not too swift on the computer but will try to answer accordingly.


StarStarStarStarStar The office personnel was so friendly and happy!... — 

The office personnel was so friendly and happy!


StarStarStarStarStar Efficient and Top Notch Customer Service — 

I never dread my appointments at West Shore Eye Care. My time is valuable to me and they are extremely efficient. There are no long waits any step of the process of testing, exam, and frame selection. West Shore consistently has new technology in their center and they seem to be very progressive in keeping up with the latest trends in eye care. The few times I've had problems with scratched lenses, adjustments, and even one time where I didn't like my new glasses were always taken care of immediately, usually by just dropping in unannounced.


StarStarStarStarStar Happy patient! — 

I've always been pleased with the service and products at West Shore Eye Care. I've been a patient of Dr. Brannings since she took over for Dr. Tewell. No waiting for appointments and nice friendly staff!


StarStarStarStarStar My experience was amazing. The care and sincere... — 

My experience was amazing. The care and sincere interest as you as a patient is so appreciated and valued. Attention, time and professional care was experienced throughout my experience. Highly recommend this professional office as your eye care requirement.


StarStarStarStarStar Everyone is always smiling and very helpful fro... — 

Everyone is always smiling and very helpful from exam to picking out frames and adjustments, couldn't be more pleased with my experiences


StarStarStarStarStar Great service, very professional, can't complai... — 

Great service, very professional, can't complain about anything!


StarStarStarStarStar GREAT SERVICE, VERY FRIENDLY AND KNOWLEDGABLE — 

GREAT SERVICE, VERY FRIENDLY AND KNOWLEDGABLE


StarStarStarStarStar Excellent service,, friendly staff,,, — 

Excellent service,, friendly staff,,,


StarStarStarStarStar Iā€™m glad I switched to this office, the staff w... — 

Iā€™m glad I switched to this office, the staff was very knowledgeable and easy to work with. The exams were very thorough, and my eyes were dilated enough to get the job done but not so much that the effect lasted the entire day.! All the prices were very reasonable as well.


StarStarStarStarStar Love, Love, Love! — 

This office is like family! Each and every time we come in we are greeted with a happy smile and warm welcome. There is always coffee that I can choose from. A playroom for my kids, and bathroom ;) I won't go anywhere else! I love West Shore Eye Care. Especially Dr. Branning and Dr. Lynch! ALL the women in this office are sweethearts.


StarStarStarStarStar Highly recommended! — 

My 5 year old daughter and myself completely enjoyed our entire experience and appreciate how personable all the staff was. I highly recommend west shore eye care


StarStarStarStarStar Very efficient operation. — 

Very efficient operation.


StarStarStarStarStar Professional, Technically great and Friendly — 

Professional, Technically great and Friendly


StarStarStarStarStar Professional and accommodating  — 

Professional and accommodating.


StarStarStarStarStar Very professional and fun! — 

The staff at West Shore Eye Care is always very professional. They are very personable with me and they make my visit very pleasurable. All procedures are explained to me and all my questions are answered.


StarStarStarStarStar Amazing! Staff is friendly and great at explai... — 

Amazing! Staff is friendly and great at explaining everything along the way.


StarStarStarStarStar Welcoming staff makes a difference — 

We have been patients of West Shore Eye Care for nearly 11 years and highly recommend this business. The doctors and staff make everyone feel welcome and appreciated.


StarStarStarStarStar Very courteous and attentive service.  — 

Very courteous and attentive service.


StarStarStarStarStar As always, great service and care. — 

As always, great service and care.


StarStarStarStarStar Amazing. The office is very professional and h... — 

Amazing. The office is very professional and has all the latest equipment. So many different eye tests were performed. The staff was what made it great. Every person made the experience great...they were all trained and professional. I met with several people, all who had expertise in their areas. They were professional, yet made you feel welcome, like a friend. They listen to and respond to all your concerns.There really is no other in depth eye exam that compares to the ones they perform here. I would highly recommend West Shore Eye Care for your vision needs. If you've never been, give it a try and you will be impressed too, I'm sure of it.


StarStarStarStarStar Love the staff at West Shore Eye Care! Profess... — 

Love the staff at West Shore Eye Care! Professional, Friendly, Welcoming I've been a loyal customer for many years.


StarStarStarStarStar A competent, well run office staffed by truely ... — 

A competent, well run office staffed by truly caring professionals.


StarStarStarStarStar  — 

I have yet to find any medical office more friendly and supportive than West Shore Eye Care here in Ludington. I walk in and am greeted by name and feel immediately welcome. That, combined with the sociability and knowledge of the staff almost makes me wish I had reason to go more often. The office is as much a home as it is an office, and I could not imagine seeking eye care anywhere else.


StarStarStarStarStar I think it is nice that you ask your patients . — 

I think it is nice that you ask your patients to submit a survey once in a while. Doing it online is very nice. So much faster then by hand.


StarStarStarStarStar The staff is always professional and friendly. ... — 

The staff is always professional and friendly. We feel they strive to make sure the needs of the patients are met. Dr. Branning has great people skills, and it's very easy talking with her.


Reply

We are always happy to help and want your glasses to be perfect every time!

StarStarStarStarStar Great place, great people!  — 

Everyone at West Shore Eye Care--from Angie at reception to Eva and Dr. Lynch in the exam room to Shelby who fitted me with my new glasses--was great. With a perfect mix of professional knowledge and friendly attitude, they made me feel at ease throughout the process of getting my very first pair of glasses. Highly recommended!


Reply

So happy you felt comfortable while you were at our office. Getting your first pair of glasses can be stressful and we aim to help you have a great experience!

StarStarStarStarStar Great... You have taken the time to make my qua... — 

Great... You have taken the time to make my quality of life better..esp the dry eyes situation. Thank you. Marc


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Happy to help you Marc! Glad we have improved your quality of life, it is what we hope to do with all of our patients.

StarStarStarStarStar Top notch, as usual — 

I have been a patient here for many years. Dr. Branning and her staff are well-trained and perform in a highly professional manner. The equipment utilized is always modern and up-to-date. I always feel welcome here!


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Thanks for the great review Deb. We always strive to stay up to date and are happy to hear you felt well cared for and comfortable!

StarStarStarStarStar Dr Lynch is great! — 

Dr Lynch is great!,The staff is very helpful and pleasant.


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Glad you enjoyed your visit with Dr. Lynch Ernie!

StarStarStarStarStar Very nice experience at my last appt.. They ar... — 

Very nice experience at my last appt.. They are always professional, nice and just a nice staff ..


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Thanks for the great review Margo, We are glad you enjoyed your visit!

StarStarStarStarStar Great staff! — 

Was greeted when I walked in and the staff was friendly through my entire visit. Helped me pick out frames and work within my budget! Love the people that work here!


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Thanks Brandi, We are happy to know we were able to meet your needs while staying within your budget. Enjoy your new frames!

StarStarStarStarStar David  — 

Everyone was extremely helpful! The whole staff seemed excited to work with me!! It was great to see an office staff that gets along great and enjoys working with each other.


Reply

Thanks for the great review David. We are glad you enjoyed working with our staff!

StarStarStarStarStar Excellent service — 

I recently moved to the area and was apprehensive about finding a new eye doctor. A friend recommended West Shore Eye Care. I'm happy say that the staff exceeds my expectations. Visiting has been an enjoyable experience.


StarStarStarStarStar Very friendly and knowledgeable staff!  — 

Very friendly and knowledgeable staff!


StarStarStarStarStar Informative, personable, professional! — 

Informative, personable, professional!


Reply

Thanks for the great review! We are glad you were happy with your visit.

StarStarStarStarStar Top-Notch Professional & Caring Service ...  — 

Went in for my yearly eye exam and as always, Dr. Branning and her staff make you feel right at home while providing excellent patient care! Always a positive experience!


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Thanks Todd! Always good to hear we are providing a high quality experience for our patients!

StarStarStarStarStar Always friendly staff, never have to wait long,... — 

Always friendly staff, never have to wait long, willing to help pick out frames


StarStarStarStarStar Two hours is way too long to be in the office f... — 

Two hours is way too long to be in the office for an appointment especially when it is so hard for me to get around.


Reply

We are sorry that you had to wait so long Tom. Not sure what happened but we strive daily to stay on schedule and obviously we failed. We promise to do better the next time.

StarStarStarStarNo Star Dr Branning is wonderful as usual as was Jeri. ... — 

Dr Branning is wonderful as usual as was Jeri. But...


StarStarStarStarStar  — 

Had a pain in one eye. Called and got an appointment for the next day. Dr. Branning examined, diagnosed and prescribed a for a minor infection probably resulting from an imbedded lash that she removed. That's excellent service and care.


Reply

Thank you for the great review and for entrusting us with you eye care!

StarStarStarStarStar Old Fashioned Family Care — 

Dr. Branning and staff at West Shore Eye Care are very concerned with making your visit as caring and comfortable as possible. They take the time necessary to address your concerns in an old fashioned "family doctor" type way. If relationships are of high priority to you, this is the place.


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Thank you for the great review! We value you as a patient, and are glad you have trusted us with your eye care.

StarStarStarStarStar An experience that all should experience!! — 

A five star, Awesome experience!


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Thank you for the great review and for entrusting us with you eye care!

StarStarStarStarStar Very professional, friendly, caring and thoroug... — 

Very professional, friendly, caring and thorough. Always a pleasure to visit!


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Thank you for the great review!

StarStarStarStarStar The staff is great!  — 

The staff is great! Very friendly and helpful. The glasses I get from them work very well.


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Thank you for the great review! We are glad you're enjoying your glasses.

StarStarStarStarStar Always had great service and friendly staff — 

Always had great service and friendly staff


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Thank you for the great review and for entrusting us with you eye care!

StarStarStarStarStar Always look forward to my yearly eye exam . It'... — 

Always look forward to my yearly eye exam . It's always relaxing, lots of peace and quiet. Great way to start my summer.


Reply

We are glad to hear that your experience is always so relaxing. Thanks for the review!

StarStarStarStarStar Great Staff! — 

Dr Branning and her staff are awesome! They are very attentive, helpful and compassionate. I have been going to her for many years and I have never had a bad experience.


Reply

Thank you for the wonderful review. We are happy you've entrusted us with your eye care.

StarStarStarStarStar Quality time and personable  — 

Quality time and personable


Reply

Thank you for the great review and for entrusting us with you eye care!

StarStarStarStarStar Very well run office. Pleasant people going ab... — 

Very well run office. Pleasant people going about there work in an efficient manner.


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Thank you for entrusting us with your eye care!

StarStarStarStarStar  — 

Everyone was very helpful. Made me feel comfortable.


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We are glad to hear you felt so comfortable! Thank you for the great review.

StarStarStarStarStar Everyone is very professional and very friendly... — 

Everyone is very professional and very friendly. Very nice office to go to.


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Thanks for the great review Carol. We are happy to hear you enjoyed your experience.

StarStarStarStarStar Great service, Clear explanation of tests and c... — 

Great service, Clear explanation of tests and costs, very inviting atmosphere and I came home seeing clearer than when when I walked in.


Reply

Thanks for trusting us with your eye care Andrew! We are happy to hear you were pleased with your experience in our office.

StarStarStarStarStar Need an exam or new glasses? WSEC will help you... — 

Need an exam or new glasses? WSEC will help you feel confident in their quality eye care services.


Reply

Thank you for the great review and for entrusting us with you eye care!

StarStarStarStarStar Your practice is exceptional! — 

On both the medical and business sides your practice is exceptional!


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Thanks Jim! We really appreciate your great review.

StarStarStarStarStar Great service and and wonderful staff — 

Great service and and wonderful staff


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Thank you for the great review and for entrusting us with you eye care!

StarStarStarStarStar I always know I will get the best care possible. ... — 

I always know I will get the best care possible. The staff is always very friendly and helpful.


Reply

So happy to hear that you were pleased with your care. Thanks for the great review!

StarStarStarStarStar As always the people at West Shore Eye Care were ... — 

As always the people at West Shore Eye Care were prompt, courteous, and professional at my appointment. Everything moved along smoothly with the exam. Great place.


Reply

Thank you for your kind words and for trusting us with your eye care!

StarStarStarStarStar Thank you for being quick and concise with us — 

Thank you for being quick and concise with us, my dad can be impatient with appointments and you guys covered all the bases quick and easy!


Reply

We are glad to hear we were able to take care of your dad in a way that kept him happy and made life easier for both of you! Let us know if there is anything else we can do to help with your fathers eye care!

StarStarStarStarStar It is always with the utmost respect and kindness... — 

It is always with the utmost respect and kindness that I am received into West Shore Eye. I give you a five star rating.


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Thanks for the great review. Let us know if there is anything else we can do to help you!

StarStarStarStarStar Five stars ( or more if there are more than five)... — 

Five stars ( or more if there are more than five)


Reply

Thanks so much for your kind words. We are glad Dr. Branning was able to explain things to you in a way that made sense and didn't cause you to stress over your condition.

StarStarStarStarStar West Shore Eye care provided a friendly caring ye... — 

West Shore Eye care provided a friendly caring yet professional eye exam.


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Thank you so much for your trusting us with your eye care. We're happy you're pleased with the atmosphere at WSEC.

StarStarStarStarStar I appreciate the online info and reminders.... — 

I appreciate the online info and reminders.


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Thank you for the feedback regarding the appointment system. We try our best to make things convenient for patients, and enjoy hearing that it is appreciated.

StarStarStarStarStar  — 

Wonderful staff and Dr Branning is great.


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Thank you so much for the review. We are happy that you've trusted us to be your eye care providers

StarStarStarStarStar  — 

We travel over seventy miles one way to get there. There are three big towns with others that are MUCH closer. We love everything about them.


Reply

We are glad that after driving so far to reach us, you are happy with your experience. Thank you for trusting us with your eye care.

StarStarStarStarStar Review of Gerard Fellows office visit. — 

I was treated prompt, professionally and with great respect. I highly recommend your business and the people that helped me. Gerard Fellows


Reply

Hi Gerard, We are so happy that our office met your needs and provided you with an experience that was helpful and respectful. We appreciate having you as one of our patients.

StarStarStarStarStar Care and tea! — 

So accommodating! Such a friendly staff and wonderful personal care is given! Dr Branning made me a cup of tea...well, where else does that happen!


Reply

Thank you for your kind words Darlene. It was our pleasure to have you in the office today and we are happy you enjoyed your cup of tea!

StarStarStarStarStar West Shore Eye Care is the ONLY place I trust with my family's eye health.  — 

West Shore Eye Care is the ONLY place I trust with my family's eye health. I love the friendly, knowledgeable staff and appreciate feeling welcomed everytime I walk through the door.


Reply

Dear Sara, Thank you very much for the outstanding review! Thank you for choosing our practice for your eye care. We value your entire family as patients and welcome any feedback you may have in the future in order for our team to provide better care. Sincerest Thanks,Meg JosefowiczWest Shore Eye Care

StarStarStarStarStar Amazing West Shore Eye Care!!! — 

A great experience, as always! Love the staff, the service, the gentle professionalism!!


Reply

Hey Michael,Thank you very much for leaving a review. We're thrilled to hear that we've met your expectations and provided you with excellent service. Please let us know if we can ever better answer questions or provide better care. Best,Meg JosefowiczMarketing & Customer Care CoordinatorWest Shore Eye Care

StarStarStarStarStar Everyone is very friendly and helpful... — 

Everyone is very friendly and helpful


Reply

Dear Linda,Thank you for leaving a review. We are happy to hear you enjoyed your experience. If we can ever improve, in anyway, please let us know.Sincerely,Meg JosefowiczMarketing & Customer Care Coordinator

StarStarStarStarStar The staff at West Shore Eye care is always friendly and caring. Dr. Banning is the best.... — 

The staff at West Shore Eye care is always friendly and caring. Dr. Banning is the best.


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Dear Candice, Thank you for taking the time to leave your feedback. We are so pleased to hear that we met your expectations. We value you as a patient and so if we can ever better your experience please let us know.Best Regards,Meg JosefowiczMarketing & Customer Care Coordinator

StarStarStarStarStar Staff was very helpful and friendly. Facility was very nice and inviting. Explained all aspects o... — 

Staff was very helpful and friendly. Facility was very nice and inviting. Explained all aspects of exam and procedures. Great experience.


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Dear Andy,Thank you for choosing West Shore Eye Care for your eye care needs. We value you as a patient and are thrilled to hear that you had a great experience. If we can ever better your care please let us know.Sincerest Thanks,Meg JosefowiczMarketing & Customer Care Coordinator

StarStarStarStarStar Always a pleasant experience... — 

Always a pleasant experience


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Dear Dan, Thank you for leaving a review. We're pleased to hear we met your expectations. We value you as a patient and welcome any feedback now or in the future. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator

StarStarStarStarStar Coffee is the frosting on the cake!. — 

I really enjoy coming to your office. Everyone is very friendly, and professional. I especially like that I can take my coffee with me wherever I go.


Reply

Dear Sharon, Thank you very much for taking a moment to leave such a great review! We are thrilled to hear we met your expectations and needs. If we can ever better your experience please let us know. Best Regards, Meg Josefowicz Marketing & Customer Care Coordinator

StarStarStarStarStar Wonderful service, as always. The staff is kind, courteous and efficient.... — 

Wonderful service, as always. The staff is kind, courteous and efficient.


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Dear Matthew, Thank you for leaving the great review! If we can ever better your experience or should you have any questions in the future please don't hesitate to contact us. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar everything went very well, thank you... — 

everything went very well, thank you


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Ronald, Thank you for taking the time to leave your feedback. If we can ever better your experience please let us know. Best Regards, Meg Josefowicz Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar I love the service I get at West Shore Eye Care. Dr. Branning is amazing. She is very thorough and... — 

I love the service I get at West Shore Eye Care. Dr. Branning is amazing. She is very thorough and answers all of my questions. You can tell she really cares. The staff is very friendly, helpful and professional. The office is extremely clean and inviting. I always have a good experience there and will continue to trust West Shore Eye Care with my eyes.


Reply

Dear Amanda, Thank you for taking the time to leave your feedback. We are thrilled to hear we met your needs and expectations. If we can ever improve your care and experience please let us know! Best Regards, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar I'd highly recommend West Shore Eye Care to anyone needing glasses. They were all very profession... — 

I'd highly recommend West Shore Eye Care to anyone needing glasses. They were all very professional and thorough.


Reply

Dear Valerie, Thank you for taking the time to leave such a great review. We value you as a patient. If we can ever provide better care please let us know. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator

StarStarStarStarStar Why I will refer the office of Dr Branning and Dr Lynch to others. — 

I am very pleased and impressed with the office of Dr Branning and Dr Lynch. They are thorough, understanding, very knowledgeable and listen very close to your concerns. They also spend as much time with the patients as needed so the patient fully understands the how, what and why of your appointment. I am very very happy and pleased with my examinations. Sincerely-Gary Boerema


Reply

Dear Gary, Thank you very much for taking the time to provide such a positive review. We appreciate you as a patient and always welcome feedback. If we can ever better your care please let us know. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Visit to West shpre eye care may 2016 — 

The staff is always very pleasant, will to help with what ever. When choosing frames, they are honest about the way the glasses look on you. They strive to make sure you are 100% when you leave.


Reply

Dear Deb, Thank you very much for taking the time to leave such a great review. We appreciate that you took the time to leave your feedback. If we can ever better your experience at our office please let us know. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Dr. Branning and staff have always been great! ... — 

Dr. Branning and staff have always been great!


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Dear Paul, Thank you very much for taking the time to leave such a great review. We appreciate you as a patient and welcome any feedback you may have. If we can ever better your care please let us know. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar West Shore Eye Care is a very professional and friendly place to get you eye exam and glasses.... — 

West Shore Eye Care is a very professional and friendly place to get you eye exam and glasses.


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Dear Becky, Thank you for taking the time to leave such a great review! We appreciate you as a patient and thank you for your feedback. If we can ever better your experience please let us know. Best Regards, Meg Josefowicz West Shore Eye Care Marketing & Customer Care Coordinator

StarStarStarStarStar Friendly, competent staff who go out of their way to make you feel welcome; Dr. Branning takes tim... — 

Friendly, competent staff who go out of their way to make you feel welcome; Dr. Branning takes time to listen to your concerns


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Dear Margaret, We are grateful that you took the time to leave a review. We are thrilled we met your expectations and welcome any feedback or questions in the future! Best Regards, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Great service, great staff, great doctors!... — 

Great service, great staff, great doctors!


Reply

Dear Christine, Thank you for taking the time to leave a great review! If we can ever better your experience please let us know. We value you as a patient and welcome any feedback or questions. Best, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar  — 

I never feel that my exam is rushed...the Dr and staff always take the time to explain the tests and what they mean. I appreciate how important everyone makes me feel.


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Dear Patricia, Thank you very much for the review. We appreciate you as a patient and if you have any feedback please let us know. Have a great day! Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Great service, professional staff. — 

Great service, professional staff.


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Dear Robert, Thank you for leaving your review. We appreciate you as a patient as well as your feedback. If we can ever better your experience please let us know. Have a Great Weekend! Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar West Shore Eye Care is a great place — 

West Shore Eye Care is a great place. The staff is very friendly and explains all procedures very well. They take a real interest in you and are helpful in selecting new frames.


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Dear John, We're thrilled to hear that we met your expectations and that we have continued to meet your needs. Thank you for choosing West Shore Eye Care for your eye care needs! We value you as a patient and welcome any feedback you may have. Sincerest Thanks, Meg Josefowicz Marketing & Customer Coordinator

StarStarStarStarStar My family and I have been going to West Shore Eye Care for 10 years — 

My family and I have been going to West Shore Eye Care for 10 years. The staff there are always friendly and greet you as soon as you walk in the door. They make you feel right at home.


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Dear Danielle, Thank you for leaving such a wonderful review! We appreciate your family as patients and welcome any feedback you may have in the future. If we can ever better your experience please let us know. Sincerest Regards, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Dr. Branning is fabulous — 

Dr. Branning is fabulous. Not only is she a great doctor but I learn something about eye health every time I visit!


Reply

Dear Jennifer, Thank you very much for leaving such a great review of Dr. Branning. We couldn't agree with you more. We appreciate you as a patient and welcome any feedback you may have in the future. Furthermore, if we can ever better your experience please let us know. Thanks Again, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar I'm so pleased I finally found a doctor who could help me with my dry eye — 

I'm so pleased I finally found a doctor who could help me with my dry eye. I recommend you make an appointment with her to help you.


Reply

Dear Julie, We are so happy to hear that we have met your needs and are able to assist you. We understand and sympathize with each of our patients over their frustration with Dry Eyes. If we can ever better your experience please let us know. Thank you for taking the time to leave feedback and a review! Sincerely, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar I have been with Dr. Branning and her team at Westshore Eye Care for many years — 

I have been with Dr. Branning and her team at Westshore Eye Care for many years. They are always so helpful while we pick our glasses and for any repairs that need to be made. They always go above and beyond with their service.


Reply

Dear Karen, Thank you for taking the time to leave a great review! We appreciate you as a patient and your feedback. If we can ever better your care and experience please let us know. Thank you again for choosing West Shore Eye Care for your eye care needs. Sincerely, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar This is by far the best optician to go see — 

This is by far the best optician to go see. This office is helped by friendly staff that is willing to help you no matter what. Your questions are answered and your needs are put first. Got to SEE, go see Dr. Branning and her staff.


Reply

Dear Ursula, Thank you very much for the glowing review! We appreciate you as a patient and welcome any future feedback, criticism, and/or questions. Sincerest thanks! Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar I was very impressed with West Shore Eye Care. Dr — 

I was very impressed with West Shore Eye Care. Dr. Branning & her staff are top notch!! Because of the special testing that was preformed, I can finally get the proper treatment to take care of my eye problems. I would highly recommend West Shore Eye Care to everyone.


Reply

Dear Pam, Thank you very much for taking the time to leave such a great review. We appreciate your feedback and are thrilled to hear we met your needs and expectations. If we can better your experience in the future or answer any questions please let us know. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar West Shore Eye Care — 

i was satisfied with every aspect of my visit!! Very friendly staff and dr.!! Little waiting time and Just an overall feeling that they liked each other and me!!šŸ˜€šŸ˜€


Reply

Dear Mary, Thank you for such a great review! We value you as a patient and your feedback. If we can ever better your experience please let us know. Thank you again! Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar A very enjoyable experience. All staff are super helpful and super friendly — 

A very enjoyable experience. All staff are super helpful and super friendly. Staff work as a very cohesive, noticeable team.


Reply

Dear Michelle, Thank you very much for the kind review as well as for taking the time to provide feedback. We appreciate you as a patient and value your input. If we can ever better your experience or answer questions please let us know. Thank you once again for choosing West Shore Eye Care. Sincerely, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Great place to go!! I would recommend it to anyone!! — 

Great place to go!! I would recommend it to anyone!!


Reply

Dear Cathy, Thank you very much for the great review! We appreciate you as a patient and welcome any feedback you may have. Should you ever have any questions regarding your care please let us know. Thank you once again for taking the time to leave a review. Sincerely, Megan Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Dr.Branning has a great staff — 

Dr.Branning has a great staff. Everyone is very friendly and helpful. From reception to examination,glasses selection to fitting. Very professional. I highly recommend .


Reply

Dear Norman, Thank you for choosing West Shore Eye Care for your eye care needs. We value you as a patient and are grateful for your feedback. Should we ever be able to improve your care and experience please let us know. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar I love this office — 

I love this office. The professionalism displayed by all, from setting up the appointment, to billing and payment is absolutely top notch.


Reply

Dear James, Thank you for the glowing review. We are happy to know we met your expectations and met your needs. If we can ever better your experience please don't hesitate to let us know. Sincerest Regards, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Staff was great, waiting time was minimal — 

Staff was great, waiting time was minimal


Reply

Dear Leslie, Thank you for taking the time to leave a review and for your great feedback. We are happy to hear we met your expectations. If we can ever improve your experience or care please let us know. Have a Merry Christmas! Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Friendly and clean environment, one of the best businesses downtown Ludington. — 

Friendly and clean environment, one of the best businesses downtown Ludington.


Reply

Richard, Thank you very much for taking the time to leave a review. We are thrilled that we exceeded your expectations and that you felt confident in the care we provided. If you ever have questions, concerns, or feedback please let us know. Sincerest Regards, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Wonderful long overdue optical check up visit  — 

Even though it has been years since my last optical check up, I had a wonderful experience with Westshore Eye care. You can tell they are passionate and genuinely care about the experiences of their guests. Everything from the reminder text message to the follow up survey was very timely and not intrusive at all. Would refer all my family and friends.


Reply

Dear Brian, Thank you for choosing West Shore Eye Care for your eye care needs. We appreciate that you took the time to provide feedback. If we can ever improve your experience or answer any questions please let us know. Sincerest Thanks, The Staff at West Shore Eye Care

StarStarStarStarStar Very Positive Experience — 

I felt very comfortable with the staff. Very helpful people, I had a great experience with Dr. Lynch.


Reply

Dear Lorie, Thank you very much for taking the time to leave such a stellar review! We value you as a patient and welcome any feedback you may have now or in the future. Thank you for your feedback! Sincerely, Meg Josefowicz Marketing & Customer Care Coordinator

StarStarStarStarStar If you want your eyes checked in a professional way with a great group of ladies please come too... — 

If you want your eyes checked in a professional way with a great group of ladies please come too "west shore eye care". They do a great job in a timely mannor. Having the later hrs in the eveninh was a plus also.


Reply

Dear Karrie, Thank you for choosing West Shore Eye Care for your eye care needs. We are so happy to hear that we met your needs and that you enjoyed your experience. If we can ever better our services for you please let us know. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator

StarStarStarStarStar very comfortable and friendly staff — 

very comfortable and friendly staff


Reply

Carol, Thank you for taking the time to leave a great review. We appreciate you as a patient and welcome any feedback or questions you may have. If we can ever better your experience please let us know. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator

StarStarStarStarStar All of the staff were very friendly, and took great care of me. — 

All of the staff were very friendly, and took great care of me.


Reply

Dear Samara, Thank you for taking the time to leave a great review. We appreciate you as a patient and welcome any questions or concerns in the future. Thank you again! Sincerely, Meg Josefowicz Marketing & Customer Care Coordinator

StarStarStarStarStar Very friendly professional service. — 

Very friendly professional service.


Reply

Dear James, Thank you for the great review! If we can ever better your experience please let us know. Thank you again, Meg Josefowicz Marketing & Customer Care Coordinator

StarStarStarStarStar warm and welcome — 

I have been coming here for about 20yrs and always felt this way.


Reply

Dear Madeline, Thank you for taking the time to leave your review. We are thrilled to know we continue to meet your expectations and welcome any feedback or questions you may have in the future. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator

StarStarStarStarStar warm & welcoming feeling. — 

I have been coming here for about 20yrs. and always feel welcome and comfortable. I trust Dr.B's advise completely.


Reply

Dear Madeline, Thank you again for leaving such a great review! Best, Meg Josefowicz Marketing & Customer Care Coordinator

StarStarStarStarStar I always find the staff very friendly!! Thanks for 30 years of Great service!! — 

I always find the staff very friendly!! Thanks for 30 years of Great service!!


Reply

Dear Teresa, Thank you very much for the great review. We're thrilled that we met your expectations and that you had a great experience. If we can ever answer any questions or concerns please let us know. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator

StarStarStarStarStar Dr. Branning is my favorite — 

Dr. Branning makes me feel like her most important patient every time I am at West Shore Eye Care. She takes time to ask about my family and thoroughly explains every test or procedure as they are happening. I am a relatively curious patient and always have questions for her which are met with answers that are very easy to understand. I will be a lifelong patient.


Reply

Jason, Thank you very much for the wonderful review and feedback. Each and every patient is important to Dr. Branning as well as the whole practice. If she or the rest of the team can ever better your experience or assist you please let us know. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar confident eye care — 

Hands down all questions answered with confidence. All test done with professional care given. Impressed how comfortable the enviorment was made


Reply

Dear William, Thank you for taking the time to leave a review as well as for the great feedback. If we can ever better the experience for you please let us know. Thank you again. Sincerely, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Excellent visit! One of the most thourough exams I have ever had and the entire staff was... — 

Excellent visit! One of the most thourough exams I have ever had and the entire staff was extremely friendly and courteous.


Reply

Dear Billy, Thank you so very much for the great review! We appreciate your feedback and welcome any future questions or concerns. Thank you again! Sincerely, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Great Experience! — 

Dr. Branning and her staff are a joy to deal with..efficient, helpful, very friendly. I would definitely recommend them to anyone seeking eye care/glasses/contacts!


Reply

Sheryl, Thank you for the fabulous review! We are grateful to have you as a patient and welcome any future questions or feedback. Thank you again! Sincerely, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Awesome staff! I've always been happy with the personal attention from check in, to the eye exam... — 

Awesome staff! I've always been happy with the personal attention from check in, to the eye exam to picking out my glasses. My only issue was that the office was super warm the morning I was there.


Reply

Kim, Thank you so much for the great review. I apologize that the temperature was too warm. We will do our best to keep better control of that. If in any case that you are uncomfortable in the future please don't hesitate to let us know and we can adjust it accordingly. Thank you once again for the feedback. We are very grateful that you took the time to leave it. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Great office help, and atmosphere. BUT, the cost of visits are too high for the area — 

Great office help, and atmosphere. BUT, the cost of visits are too high for the area. Most people make 22,000 to 30,000 a year, or $12 to $15 per hour. Most people in the area can not afford the services. Sorry.


Reply

Dear Allen, First, thank you for your critical feedback and the postive review. Secondly, we are very sorry that our pricing has not met your expectations. We actively try to compare our level of services and pricing to our competitors as well as with the fair market pricing of our industry. We also take patient feedback in to consideration and will yours as well as we evalutate our pricing structure. Should we ever be able to better communicate the pricing prior to testing or in regard to our eyewear in the optical gallery please let us know. We will continue to work to improve our patient communication. Thank you again for your input and we apologize for again not meeting your needs. Sincerest Regards, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar They were al very polite and professional. Highly recommend to anyone I know. — 

They were all very polite and professional. Highly recommend to anyone I know.


Reply

Eric, Thank you very much for the very kind and great review! We appreciate you as a patient and welcome any feedback or questions you may have in the future. Sincerest Thanks, Meg Josefowicz Marketing & Customer Care Coordinator West Shore Eye Care

StarStarStarStarStar Very good service and friendly — 

Very good service and friendly


Reply

Dear Frank, Thank you for the positive review. We appreciate you as a patient and welcome any feedback you may have. Sincerest Thanks, The Staff at West Shore Eye Care

StarStarStarStarStar Professional and caring service! — 

Professional and caring service!


Reply

Dear Todd, Thank you for taking the time to share your review and for the positive feedback. If we can ever improve your experience please let us know. Thank you again! Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar new patient — 

As a first time patient I was a bit nervous. The warm welcome I received was amazing. Dr. Lynch is a wonderful Dr. who explained everything thoroughly and patiently. Can't wait to go back!


Reply

Laurie, Thank you so much for the fantastic review! We are thrilled to hear that we met your expectations and that you were satisfied with your visit. If you have any questions or feedback in the future please let us know. Thank you again for the review. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar Friendly staff and expert care. — 

Friendly staff and expert care.


StarStarStarStarStar Already have told several friends about our visit with Dr.Lynch. — 

Already have told several friends about our visit with Dr.Lynch.


Reply

Mandi, Thank you! Personal referals are very important to us and we couldn't thank you enough. Should you have any questions or feedback in the future please don't hesitate to let us know. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar Erik is an adult with Down syndrome that has a great sense of humor, but can get silly at times, I... — 

Erik is an adult with Down syndrome that has a great sense of humor, but can get silly at times, I was impressed with the patience shown by all staff. I also felt they did a good job testing his eyes in a manner he could comprehend.


Reply

Thank you so much for the feedback and great review. We value and appreciate all of our patients. Should there be any future questions please don't hesitate to let us know. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar Always a pleasant professional experience — 

Always a pleasant professional experience


Reply

Dear Cynthia, Cynthia, Thank you very much for taking the time to leave a review. We appreciate you as a patient and thank you for choosing West Shore Eye Care for your eye care needs. If you have any questions now or in the future regarding you visit please don't hesitate to let us know and thank you. Sincerest Thanks - The Staff at West Shore Eye Care

StarStarStarStarStar I wish I could click yes 3 or 4 times on question #5! Dr — 

I wish I could click yes 3 or 4 times on question #5! Dr. Branning was wonderful in taking the time to explain the importance of yearly checks now that I'm diabetic. I promise to be good and return next year. Thanks.


Reply

Dear Karen, We are so happy to hear that you were more than satisfied with your visit. We appreciate you as a patient and welcome any feedback you may have. Should you have any new questions about your recent visit or your eye health please let us know. Sincerest Thanks, The Staff at West Shore Eye Care

StarStarStarStarStar The staff was great, and the place was nice, and relaxing. — 

The staff was great, and the place was nice, and relaxing.


Reply

Robert, We're so happy to hear we met your expectations. Thanks for choosing our practice for your eye care needs. Best, The Staff at West Shore Eye Care

StarStarStarStarStar West shore eye care is the best place I've ever had my eyes examined — 

West shore eye care is the best place I've ever had my eyes examined. very friendly staff and very knowledgeable Dr.


Reply

Jeffrey, Thank you for the great review! We value you as a patient and welcome any further feedback or questions you may have. Thank you for choosing West Shore Eye Care for your vision care needs and have a great day! Sincerely, the Staff at West Shore Eye Care

StarStarStarStarStar Five Stars — 

Friendly, genuine, professional. A great place for eye care and eye wear.


Reply

Dolores, Thank you so much for the great review! We are thrilled to hear that you we're please with your appointment and we met your expectations. If we ever can answer any further eye or eye wear related questions please don't hesitate to let us know. Sincerest Thanks, The Staff at West Shore Eye Care

StarStarStarStarStar Great initial visit with Dr. Lynch — 

Great initial visit with Dr. Lynch. Very thorough, and felt I was receiving specialized yet personable treatment.


Reply

Dear Debra, We are so happy to hear that you had a great and personalized experience with Dr. Lynch. We believe she is a great addition to our team. If you ever have any feedback on how we might better your care please don't hesitate to let us know. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar Dr. Lynch — 

First time with Dr. Lynch- very energetic, enjoyable young lady!


Reply

Dear Kara, We're so happy to hear that you enjoyed your visit with Dr. Lynch! If we ever can answer questions about your vision health or make your experience better please don't hesitate to let us know. Sincerest Regards, The Staff at West Shore Eye Care

StarStarStarStarStar Excellent  — 

Everyone is very professional


Reply

Jeffrey, Thank you for the great review and for choosing West Shore Eye Care for your vision care needs. We appreciate you as a patient and welcome any further feedback you may have now or in the future. Thank you again and have a great night! The Staff at West Shore Eye Care

StarStarStarStarStar I greatly appreciate the care I receive Dr — 

I greatly appreciate the care I receive Dr. Jen and staff!!!! I say the rating should be SIX STARS!!


Reply

Dear Michael, Thank you so much for the fantastic review! We are thrilled we met your expectations and needs. If you ever have any questions about your vision health please don't hesitate to let us know. Best Regards, The Staff at West Shore Eye Care

StarStarStarStarStar They give first rate service with a friendly staff and comfortable surroundings. — 

They give first rate service with a friendly staff and comfortable surroundings.


Reply

Terri, Providing exceptional customer service is very important to us and so we're thrilled that we provided that for you. Should you ever have questions about your vision health in the future please let us know. Thank you again, The Staff at West Shore Eye Care

StarStarStarStarStar Exceptional — 

Professional, efficient & extremely helpful!


Reply

Linda, Thank you for choosing West Shore Eye Care for your vision care needs. We're happy to know we met and satisified your expectations. If we can ever assist you better please don't hesitate to let us know. Thanks again! The Staff at West Shore Eye Care

StarStarStarStarStar I saw Dr — 

I saw Dr. Lynch and was happy with the exam and felt all of the staff was friendly and professional. Cindy boerema


Reply

Cindy, Thanks for seeing Dr. Lynch and for the great feedback! We appreciate you as a patient and value any feedback provided. Should you ever have any questions about your vision care and/or health please let us know. Sincerely, The Staff at West Shore Eye Care

StarStarNo StarNo StarNo Star New Dr needs direction — 

Dr. Branning seems to know what she's doing, but could use some more experience in organizing the exam procedure . In time she will be fine. My exam time could have been 1/2hour shorter if the staff would have had me take off my contacts at the beginning so they could have taken an accurate refraction in the beginning. Since my script didn't change , I should have been told that prior being sent to look at glasses. Dilation should have been the last thing done, not prior to checking my contacts.


Reply

We are sorry for the confusion about your recent exam. We spoke with both the technician who worked with you and Dr. Lynch. In our office, each patient begins with preliminary testing which includes a short visual field screening and autorefraction. Since you are new to our office, the technician did not know you wore contact lenses until you had been directed to our pretest area. When she discovered you were a contact lens wearer she did the field screening (which requires you to wear your glasses or contacts) and then directed you to the exam room in order to check your vision while you were wearing your lenses. Since you had not been seen in our office before, the technician checked your vision with the contact lenses in, then had you remove your contact lenses in the privacy of the exam room where there is a sink, mirror, etc. In order to determine an accurate prescription for a contact lens patient we have them remove the contact lenses then do a refraction. New patients are directed back to the pretest room for an auto refraction since we have no record of any past prescriptions. The auto refraction gives the doctor a very accurate starting point and greatly reduces the time it takes to determine your best prescription. Shorter refraction times are desirable because it reduces patient stress and the number of times they are asked, "which is better, 1 or 2". I don't think there is anyone who really likes that test!! In the future, we will use your most recent glasses prescription as a starting point. The fit of the contacts is typically checked after your refraction, pressure check and dilation when the contacts have been reinserted. By doing that we reduce the number of times a patient is required to take the lenses in and out again. Dilating drops do not affect the fit of the contact lens but sometimes vision can be a little different due to the larger pupil. Dr. Lynch advised you that you had very little change in your prescription but sometimes patients like to browse and get a different frame so we always offer that option as well as the option to sit and enjoy a cup of coffee while you wait for your eyes to dilate. Each office has a different protocol and procedure when it comes to contact lens wearers and we are sorry our office procedure was not to your liking. You can be assured that Dr. Lynch is delivering the highest quality of care and that you are having a very thorough exam even if the procedure was different than what you are used to. Thank you for bringing your concerns to our attention and hopefully we have clarified the reason we organize our exams the way we do. Sincerely, Dr. Branning and the Staff at West Shore Eye Care

StarStarStarStarStar I felt very comfortable there and felt I got a very thorough examination and very helpful service... — 

I felt very comfortable there and felt I got a very thorough examination and very helpful service and input while picking out my new frames.


Reply

Joan, Thank you for your feedback and positive review. We thank you for the time you spent to share your experience with us and welcome any questions you may have in the future about your vision health. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar Excellent first visit for my 3 year old — 

This was my 3 year old first eye appointment. Everyone did an excellent job at making her comfortable with what was going on as well as explaining the results to me. She loved picking out her glasses as everyone around made her feel like a pretty princess (her words). I would gladly refer!


Reply

Trinity, Thank you so much for the great review! We value you as a patient and welcome any additional feedback or questions you may have in the future. Thank you for choosing West Shore Eye Care for your vision care needs. Best, The Staff at West Shore Eye Care

StarStarStarStarStar Dr. Branning and her staff are always congenial, considerate and thorough — 

Dr. Branning and her staff are always congenial, considerate and thorough


Reply

Dear Michal, Thank you for the great review. We are happy to hear we that we met your expectations. Should you ever have any questions or concerns about your vision health please let us know and thank you for choosing West Shore Eye Care! Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar Professional, Personable — 

I have been going to Dr. Branning for 20 years, she is the best.


Reply

Dan, Thank you for choosing and trusting West Shore Eye Care with your vision care needs for the past 20 years! We value you as a patient and, as you know, welcome any feedback you may have in the future. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar A pleasant visit. — 

The friendly atmosphere and competent approach was refreshing and a real confidence builder.


Reply

Dear Michael, Thanks for taking the time to leave a review as well as the positive feedback! If we ever can better your experience or answer any questions about your vision health please don't hesitate to let us know. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar My only concern is the cost of lenses — 

My only concern is the cost of lenses. For two pair of glasses using my existing frames it came to just over $1000.00. Which seems to be very expensive.


Reply

Dear Evangeline, First, thank you for bringing your concern to our attention. Secondly, We hope you were made aware that the purchase of second pair lenses receives a 50% discount. If the cost is still too high, we do have a variety of less costly frames that one of our Opticians can assist you in looking through. Lastly, we realize that the price for eyewear can be overwhelming and stressful. We would like reassure you that we offer the most technologically advanced lenses. Each set is a custom medical device and a necessity. While the upfront cost seems high they usually are only replaced every 2-3 years. When you factor that out to monthly cost it ends up being one of the best bargains out there! Thank you again and please let us know how we can further assist you. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar I would highly reccommend Dr. Branning. Caring and knowledgable. Staff very nice and efficient. — 

I would highly reccommend Dr. Branning. Caring and knowledgable. Staff very nice and efficient.


Reply

Maryann, Thank you so much for the positive review. We value you as a patient and welcome any feedback or questions you may have in the future. Best Regards, The Staff at West Shore Eye Care

StarStarStarStarStar  — 

The appt went along smoothly andcomfortably


Reply

Joann, We are so happy to hear we met your expectations and the appointment went smoothly. Please let us know if we can ever answer any questions or assist you better. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar Fit for a Queen!! — 

Everyone in this practice is patient oriented & professional. I feel like a received a royal treatment:)


Reply

Kathleen, Thank you so much for the glowing review. We appreciation you as a patient and welcome any feedback or future questions you may have. Best Regards, The Staff at West Shore Eye Care

StarStarStarStarStar My first visit was great — 

Everyone was so friendly and VERY helpful!


Reply

Dear Pamela, Thank you for the great review and for choosing West Shore Eye Care for your eye care needs. Please let us know if you ever have any questions or concerns about your vision health. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar Excellent on time and no waiting during process of exam. Very much NOT like the competition! — 

Excellent on time and no waiting during process of exam. Very much NOT like the competition!


StarStarStarStarStar I had a retinal tear. It was almost 5:00 — 

I had a retinal tear. It was almost 5:00. But they took the time to get me an appointment with the retinal specialist in Muskegon for the next day'


Reply

Dear Kathleen, Your health and comfort is extraordinarily important to us and as a result we are happy to hear you were satisfied with your level of care. Please don't hesitate to contact us if you have any future questions or concerns. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar The doctor is knowledgeable and easy to talk to — 

The doctor is knowledgeable and easy to talk to. Dr Branning is always timely and makes a point of assuring all of my needs are met during the visit. She readily communicates with my primary care physician Regarding my eye health. When I leave the office I always feel well cared for.


Reply

Dear Melinda, We are thrilled to hear that we met your expectations. We appreciate the great review and welcome any future questions or concerns about your vision health and/or our practice. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar It was a very good experience. Professional and friendly. — 

It was a very good experience. Professional and friendly.


Reply

Dear Kathy, Thank you so much for the great review and choosing West Shore Eye Care for your vision care needs. We value you as a patient and welcome any future questions or feedback. Have a great day! The Staff at West Shore Eye Care

StarStarStarStarStar Health care  — 

I've been very pleased with the care from everyone there.


Reply

Jody, We are happy to hear that we met your expectations and needs. We value you as a patient and welcome any additional feedback or questions you may have in the future. Thank you again! The Staff at West Shore Eye Care

StarStarStarStarStar Wonderful friendly experience. Always fun and great experience! — 

Wonderful friendly experience. Always fun and great experience!


Reply

Bruce, Thank you so much for the great review! We are thrilled to know you enjoyed your appointment. If you ever have additional questions or concerns about your vision please don't hesitate to let us know. Best, The Staff at West Shore Eye Care

StarStarStarStarStar Very informative process, professional and friendly staff and Fun!  — 

Very informative process, professional and friendly staff and Fun!


Reply

Shannon, We're happy to hear that you enjoyed your appointment and that we met your expectations. We value you as a patient and welcome any future feedback, questions or concerns you may have. Thanks again! The Staff at West Shore Eye Care

StarStarStarStarStar Recent experience at West Shore Eye Care — 

I had not received this comprehensive of an eye exam in over 10 years. The staff was very friendly and professional. There were many great options for eye wear available. I would highly recommend West Shore Eye Care.


Reply

Dear Rebecca, Thank you so much for the great feedback and review. We appreciate you as a patient and invite you to let us know if you ever have questions about your vision. Thank you again! Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar I have gone to many eye appointments over the years and I have never experienced such care and... — 

I have gone to many eye appointments over the years and I have never experienced such care and consideration by everyone in the office.


Reply

Dear Jeannie, Thank you for the feedback and kind review. We are so happy to hear you were happy with your experience with us. If you ever have any questions about your vision care please don't hesitate to let us know. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar I always am comfortable and at ease at these appointments. — 

I always am comfortable and at ease at these appointments.


Reply

Diane, Thank you very much for choosing West Shore Eye Care for your Vision Care needs. We value you as a patient and are happy to hear you enjoyed your appointment. If you ever have any new questions about your eye care or eye health please don't hesitate to contact us. Sincerest Thanks - The Staff at West Shore Eye Care

StarStarStarStarStar Recent examination — 

With the exception of dialation, which I hate, I had a great exam. Dr. Branning is extremely competent as are her staff.


Reply

Jerry, Thanks for the great review. The dialation procedure isn't everyone's favorite, but definitely worth while in assessing your eye health. We appreciate you as a patient and welcome any future questions or concerns. Best, The Staff at West Shore Eye Care

StarStarStarStarStar Top notch staff and eye care — 

Thank you for the time spent with me, the thoroughness of information given in a very understandable way, and the friendliness of everyone I encountered. I can strongly recommend Dr. Branning and her office.


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Cristine, Thank you very much for your great review. It's very important to each of us at West Shore Eye Care to provide the best possible care and service. We appreciate you as a patient and welcome any future questions about your vision health or our services. Thank you again. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar I had some eye problems that developed over a weekend. I called to see if anything could be done — 

I had some eye problems that developed over a weekend. I called on that Monday to see if anything could be done. Right from the phone call the staff got me in asap. I felt very comfortable with each member of Dr. Brannings staff explaining each procedure being done to my eyes. Within 24 hours I could feel relief with my eye problems. Every member of the staff were very professional.


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Dear Larry, We are so happy to hear that we were able to get you in right away and through assessment correct the irritation and problems with your eye health. We appreciate you as a patient and welcome any further questions or concerns about your vision health. Sincerest Thanks, The Staff at West Shore Eye Care

StarStarStarStarStar grest experience  — 

Friendly, professional staff. Satisfied with services and would recommend family and friends.


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Thanks Chrysten! We appreciate you as a patient and welcome any future questions or concerns about your vision or eyewear. Thanks again, The Staff at West Shore Eye Care

StarStarStarStarStar Dr. Branning and her staff are just awesome! I was treated like their only patient, and Dr — 

Dr. Branning and her staff are just awesome! I was treated like their only patient, and Dr. Branning put me completely at ease about my cataract procedure. I recommend this practice to any and all!


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Thank you Becky for the rave review and for choosing West Shore Eye Care for your vision care needs! We appreciate you as a patient and welcome any feedback you may have in the future. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar My first visit was a year ago only because i knew vision was getting bad with age — 

My first visit was a year ago only because i knew vision was getting bad with age. I was nervous going in because i never been to an eye dr, and exam. Staff is the best, very friendly, and helped all the way from tests to helping me pick the right glasses. Highly recommended.


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Roland, Thank you for the great and glowing review! We're so happy to hear that we were able to improve your life through better vision. If there's anything we can do to further assist you in the future please don't hesitate to let us know. Best, The Staff at West Shore Eye Care

StarStarStarStarStar The staff is so friendly and accommodating! Wish they could trim the cost- it is very expensive... — 

The staff is so friendly and accommodating! Wish they could trim the cost- it is very expensive for new lenses only!


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Diane, Thank you for your feedback. We appreciate you as a patient and can understand your cost concerns. The lenses vary in price as a result of the technology used to create them. If you wanted to come back in and explore the other alternatives to the lenses you wear we'd be happy to talk you through it. Thank you again and please don't hesitate to let us know if there's anything we can do to assist you further. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar They are always professional and treat you special — 

They are always professional and treat you special. They truly care and want the best for you and your family. I highly trust them with our vision care.


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Marie, Thank you for choosing West Shore Eye Care for your family's vision care needs. We appreciate your great review and invite you to let us know if there's anything we can do in the future to help improve your family's vision health. Sincerely, The Staff at West Shore Eye Care

StarStarStarStarStar There is only one place in Ludington to receive GREAT care and service, and that's with Dr — 

There is only one place in Ludington to receive GREAT care and service, and that's with Dr. Branning and her excellent staff!


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Rick: Thank you very much for the fantastic review and for choosing West Shore Eye Care for your vision care needs! The Staff at West Shore Eye Care

StarStarStarStarStar Great Place! — 

Very friendly and helpful staff!! Not long wait times!


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Thank you so much for the great review Ashley! We are thrilled to hear you enjoyed your experience. Please let us know if there's ever anything we can do to further assist you in seeing better. The Staff at West Shore Eye Care

StarStarStarStarStar if ya gotta have eyewear....this is the place to go. — 

if ya gotta have eyewear....this is the place to go.


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Nancy, Thank you for the great review! We are thrilled to hear you have chosen us as your trusted eye care provider. In the future, don't hesitate to let let us know if there's ever anything we can do to assist you in seeing better. The Staff at West Shore Eye Care

StarStarStarStarStar Friendly staff and incredibly accommodating — 

Friendly staff and incredibly accommodating. I loved that they allowed me to take pictures with different frames and even take some home to show my husband before ordering.


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Heather, Thank you so much for taking the time to leave the great review! We are thrilled to hear you enjoyed your experience and value you as a patient. If there's anything we can do in the future to assist you in seeing better please don't hesitate to let us know. The Staff at West Shore Eye Care

StarStarStarStarStar everyone is very efficient and friendly. Never kept waiting for your appointment — 

everyone is very efficient and friendly. Never kept waiting for your appointment. usually taken in on time


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Arlene, Thank you so much for the review! We are happy to hear that you enjoyed your experience. Please let us know if there's ever anything we can do to further assist you in seeing better. The Staff at West Shore Eye Care

StarStarStarStarStar Each of my visits to West Shore  — 

Each of my visits to West Shore Eye Care were to my expectations and above. Each of the each member of the staff makes you feel welcome and comfortable including Dr. Branning. I always enjoy my visits to West Shore Eye Care.


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Dear Robert, We value you as a patient and appreciate you taking the time to review our practice. If you ever have any questions about your vision please don't hesitate to let us know. Thank you again! The Staff at West Shore Eye Care

StarStarStarStarStar Dr. Branning spent more time with me than I expected — 

Dr. Branning spent more time with me than I expected. She was very thorough with examination, testing, and explaining my situation to me. I must also applaud her technicians for how I was treated as an individual. In my opinion, this is one business that truly excels in the services they offer.


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Dear Rodney, We are so thrilled to hear that we met your expectations and that you enjoyed your experience. If we can ever assist you in seeing better please don't hesitate to let us know. Thank you again! The Staff at West Shore Eye Care

StarStarStarStarStar Please copy my comments from 1. above. — 

Please copy my comments from 1. above.