Vogue Vision
160 Reviews
Great service no waiting Dr Haag was proficient and professional Staff was great even fixed a pair of broken glasses for me
Jul 30, 2020
Excellent optometrist! Great selection of frames. VERY helpful and courteous staff.
Jul 29, 2020
As always, the service inside the store was outstanding but I got a request to set up an appointment for my annual review which I took the time to fill out and submit online and I never heard from anybody.
Jul 24, 2020
Everyone was so helpful and kind! Helped me pick out some new glasses! Their time spent with me was much appreciated!
Jul 18, 2020
I was clean and a positive experience. A very thorough examination and I felt like the health of my vision was put first and foremost!
Jul 18, 2020
They go above and beyond to make sure he gets the glasses he wants. They are always friendly. {Mom}
Jun 11, 2020
Great service and helpful/friendly staff.
Jun 6, 2020
I love coming to Vogue Vision!!! From the doctor to the staff all are so courteous and helpful.
Jun 5, 2020
Great experience ! Everyone was super friendly and helpful.
May 29, 2020
Excellent healthcare and the eyeglass selection is wonderful. All the staff was pleasant and everybody was wearing masks and practicing social distancing. The doctor was excellent. I felt like I was in good hands!
May 20, 2020
Great friendly service - I felt taken care of throughout my appointment.
Mar 16, 2020
Professional and caring service. Definitely recommend to everyone.
Mar 5, 2020
I am very pleased with Vogue. Dr Hagg is very professional and does a very thorough exam. The employees and Dr Hagg are very friendly and very personable. They make you feel at home. I also like the cell phone reminders of appointments.
Mar 2, 2020
Your office is not Handicap friendly. My dad and I were there, he's in a wheel chair (small one) and we could not get thru the standard doorway to either restroom. This is very frustrating.
Feb 27, 2020
Great, as always. In on time, reception and Dr. Haag always pleasant and helpful.
Feb 20, 2020
I had a very good experience at Vogue Vision. The people working in the front were friendly and helpful. The optometrist was excellent and I felt like he put more time and effort into assessing my vision compared to the optometrists I’ve seen at large chains. I haven’t got my glasses yet so I can’t say anything about that but everything about the appointment was great.
Jan 31, 2020
I have been going to Dr. Haage for too many years to count. He is caring and listens.
Jan 15, 2020
Great customer service and easy appointment setting online. I was able to tell them what days I was available and they gave me an appointment that fit my schedule. Got a good price on lenses with the blue light filter and my exam was quick and painless. Highly recommend!
Jan 9, 2020
Kind and patient staff members. Doctor was personable and laughed at all my dumb jokes so he’s a winner in my book. Somewhat pricey if you don’t have insurance, but I’m hoping this place deems to be worth the money...
Jan 5, 2020
Customer service is awesome! I have been a customer for many years due to their friendly staff.
Jan 4, 2020
Always outstanding customer service & great optical assistance. I appreciate it! Jenny Greene
Dec 30, 2019
It is always a pleasure to enter Vogue Vision, always greeted with a hello and a smile. Katie and Ben are very helpful in the selection of frames that are right for my liking. They are both into wearing fun glasses.
Dec 22, 2019
Extremely fast check in. Very helpful and friendly staff throughout. Filled out paperwork ahead of time from conveniently provided items on website. Inquired about any further needs without any pressure. In and out quickly. Recommended. Clean and nice office. Provided information on rebates and more.
Dec 6, 2019
You have a fantastic staff at the Ingersoll Des Moines location. Superior customer service every time! .
Nov 18, 2019
Vogue Vision on Ingersoll in Des Moines is a welcoming office. The doctor is cordial and very thorough. He provides excellent professional care. The staff is friendly and helpful. Have a question, if they don't have an immediate anwer they'll find out for you.
Nov 15, 2019
Great staff, awesome dr!!! Great service all around, I’d refer anyone!!
Oct 24, 2019
Excellent service and knowledge of their products. I always appreciate the depth of expertise I experience especially when I am unsure of which eyewear options to select for my specific needs.
Oct 19, 2019
I was very pleased with my visit on Wednesday. Dr. Hagg and Katie were very helpful.
Oct 11, 2019
The staff is so nice and helpful. I had to get glasses for the first time and got them picked out in no time! The Dr. figured out why I have headaches so much in just a few minutes. I have been struggling for years!
Oct 9, 2019
I love walking into Vogue everyone is so nice and helpful.
Oct 3, 2019
Always a pleasant place to visit and the staff is always so wonderful.
Sep 29, 2019
The staff is so friendly and remember you each year which is impressive as I only see them once a year. They even remember details of your life and that means a lot as they truly care about their patients. They have a great selection of glasses also and are very helpful to find that special pair.
Sep 23, 2019
I actually look forward to my annual vision appointment at Vogue Vision on Ingersoll Ave. Everyone is so pleasant, professional, organized and helpful. I feel like I'm catching up with friends I haven't seen in a year...including everyone from Dr. Haag to the entire staff working behind the counter. How many "doctor's offices" can you say that about?
Sep 9, 2019
The experience was fantastic!! From the doctor to the office staff. The doctor explained and showed everything in great detail. The gentleman man helped me choose my frames was most helpful!! He was also very patient!!
Jul 31, 2019
I had an issue with my Contacts. I was immediately seen. They worked around my schedule to take care of my needs. I highly recommend them
Jul 25, 2019
Very helpful. The doctor is very friendly and thorough.
Jun 28, 2019
Always amazing customer service and I feel like the Doctor listens to me and pays attention. I leave happy every time.
Jun 13, 2019
For over 15 years I have had a always good experience and I highly recommend best eye doctor in Des Moines Dr. Brian Haag.
May 9, 2019
I had a great experience at Vogue Vision. The staff and doctor were very helpful, explained everything well, and I did not feel rushed. I will return for all my eye care treatments and needs. Excellent device.
May 2, 2019
My appointment went well.
Apr 13, 2019
I have gone to Vogue Vision for years. I have always felt well taken care and the service is excellent.
Apr 8, 2019
Friendly, caring, answers questions, very knowledgeable. Personel gives you excellent service, patience to allow you to feel comfortable with your choice.
Apr 8, 2019
I had my first appointment with Dr. Haag. I had Lasik 3.5 years ago but I never quite reached 20/20, so it was time for glasses. Dr. Haag was pleasant and put me at ease. He explained why I was having the issues I am, he showed me pictures of the backs of my eyes and explained what he was looking for. The desk staff were helpful in explaining what my insurance would cover, directing me towards glasses I would like, and helping me choose a pair. I saw prices everywhere from $99-$500, so there is something for every budget, although I will admit I think there's more on the higher end than the lower end, and plenty in between. Still, they do have at least a few options for tighter budgets, which is great. I plan on going here for years to come.
Apr 1, 2019
Dr Haag is very polite, courteous, and professional. He really cares about me as a paitient. Can't forget his staff. All very polite and professional and knowledgeable.
Mar 15, 2019
Dr. Haag made my 10 year old son feel comfortable at his first ever eye appointment. We appreciate his expertise, conversation, and his ability to make the visit a good experience .
Feb 28, 2019
Great Customer Service. Dr Haag and his staff are always so accommodating and he does a great job of remembering specifics about his patients to make them feel welcomed and special. I am grateful for his care and I look forward to my next appointment.
Feb 25, 2019
I have been going to Vogue Vision centers for 6+ years, switching from Clive to Ingersoll during that time. I am always able to schedule appointments within a couple of weeks and appreciate their text reminders. Their front desk staff at the Ingersoll location is second to none and is quick to respond to requests via phone or email and always willing to assist with in-person adjustments. I have a very specific eye shape with astigmatism and Dr. Haag continues to stay up-to-date on contacts for my fitment to ensure I have the best that are available. My apprehensive husband recently sought corrective lenses and the staff helped him pick out a nice set of frames for his first time.
Feb 21, 2019
Always a pleasure when I visit Vogue Vision on Ingersoll!
Feb 11, 2019
Everyone was very friendly, the optician did a very good job of explaining what he was seeing as he was going instead of just handing the people of front your prescription numbers.
Jan 31, 2019
Friendly, efficient staff!
Jan 21, 2019
Great staff and friendly environment
Jan 18, 2019
Had an examination to try out a new contact lens brand. The optometrist went above and beyond to show me my eye health visually when I asked about it. Appointment took a very reasonable time overall. Plenty of parking spaces to choose from is a nice bonus.
Jan 10, 2019
Excellent service, great frames. Wish I had found them earlier in my 20y history of wearing glasses!!
Dec 27, 2018
Always prompt, efficient, friendly service.
Dec 19, 2018
My visit was very pleasant and the staff was very professional.
Dec 13, 2018
Vogue Vision is great, thorough, and kind. They are so great with my kids, one of which has anxiety and intellectual disability, they were gentle and patient. They have nice frames and are fast and efficient.
Dec 11, 2018
It is always a great experience to go to this appointment. The staff is great and friendly as well as the Doc. I enjoy making my annual trip to Vogue Vision.
Nov 21, 2018
I feel like the Dr is very thorough. He has a great personality.
Nov 16, 2018
Both i and my husband feel that Dr. Haag is a very good doctor and very through with his eye exams. The staff is also very professional and accommodating. They try to fit us with the best frames for our budget and we very much appreciate that. We would easily give them five stares.
Nov 16, 2018
Personable, intelligent, professional, and down to earth doctor. Staff is professional, attentive, courteous and prompt. Great service all around and an asset to the Ingersoll neighborhood. Thank you!
Nov 13, 2018
Vogue Vision on Ingersoll has been great for years! Everyone is so friendly and helpful!
Oct 27, 2018
Excellent customer care. Very friendly and helpful staff. Nice frame selection.
Oct 4, 2018
This is a very nice clinic! The eye doctor is very knowledgeable and friendly. The front desk staff is very friendly and helpful. I plan on staying a patient as I’m very satisfied with the customer service received and I’ll recommend to all my friends as well!
Oct 3, 2018
Very professional eye care. The doctor explains everything and monitors the eyes by taking a photo of the inside of the eye and comparing the new photos with prior photos.
Sep 29, 2018
Everyone was so nice and helpful.
Sep 20, 2018
Easy to talk to, thorough, clean, friendly people. Couldn't ask for more than that!
Sep 15, 2018
The whole team at Vogue Vision is friendly and super helpful. I've feel like Dr. Haag and staff are engaged throughout the routine visit. I highly recommend Vogue Vision on Ingersoll for your eye care needs.
Sep 13, 2018
Great service and the best people to deal with helpful and know what they r talking about
Sep 6, 2018
I have been going to this office for 4 years. Everytime I come in I'm greeted with a smile and the staff is very helpful. I have had to come in for a check up mid year a couple of times and the doctor and staff have been very responsive.
Sep 1, 2018
What a warm welcoming place! Well lite, clean and inviting from the front office staff to the doctor. Dr. Haag was very informative and knowledgeable of his job. He took the time to answer our questions and enlighten my fiancee and myself with information where we were able to understand. We were impressed with our service. Kathy helped a great deal with selections and advice. Thank you Vogue Vision staff on Ingersoll for a pleasant appointment.
Aug 27, 2018
Office girls very pleasant..I was taken care of quickly...Dr. was very friendly and efficient.. answered all my questions
Aug 24, 2018
The ladies in the office are very pleasant and professional
Aug 22, 2018
Thanks to Vogue Vison for helping me with new lenses for my glasses and sunglasses! Everyone there is very friendly and highly informative about my options.
Aug 17, 2018
Love the staff! Very easy eye doctor to talk to and comfortable surroundings.
Aug 6, 2018
Great service,friendly, doctor and the other staff are very nice
Aug 2, 2018
Easily the best eye exam I've been to in my life. Informative, easy, pleasant. I'd find out later both my parents go here as well based on friend recommendation, and are both also very happy with it.
Jul 30, 2018
The staff was extremely pleasant. The Optometrist was very knowledgeable and explained every step of the exam process.
Jul 21, 2018
I arrived early for my appointment they got me in and out in no time. Good exam
Jun 27, 2018
We love Vogue Vision! The doctor is great and takes the time to answer any questions and explain things thoroughly. The glasses are on point when it comes to current trends. The staff is wonderful at helping you pick out just the right pair, and they are honest about what works with your face and style. I have recommended Vogue Vision to others and will continue to do so!
Jun 11, 2018
appointment set quickly from online system. very fun yet professional environment.
May 23, 2018
I am always treated like family when i am there, everyone helps me to the best of their ability and its great to see the familiar faces!!
May 17, 2018
Everyone was very friendly and helpful in finding a great pair of glasses. The doctor took time to listen to me and ensure I had a thorough exam.
May 7, 2018
Optometrist and all staff were professional yet friendly and comfortable
May 7, 2018
Most thorough eye exam I have ever gotten, not just vision (Total Heath)
May 1, 2018
I visited Dr. Haag, he was very attentive, listened carefully to my needs and spent a lot of time with me. The eye appointment was very thorough and comprehensive. He was awesome at advising of my options and discussing through each one.
Apr 28, 2018
The eye doctor at the Ingersoll Vogue vision was very professional and informative. He answered my questions and understood my concerns. Would recommend him.
Apr 19, 2018
All the staff at Vogue Vision are friendly and helpful. Dr. Hague takes time with you and explains everything in detail. He does not make you feel rushed. He gets to know you and makes you feel comfortable.
Apr 5, 2018
The experience was fast and efficient. The staff and doctor were very friendly and welcoming. They took time to make sure that I found the glasses that I was satisfied with.
Mar 19, 2018
I was told about Vogue Vision by a co worker. I’m very glad I went. They was fast and caring about my eyes and me.
Mar 19, 2018
I found a style of glasses that the store did not carry, so I email ed them to ask if I needed to order the glasses and have them put in the lenses (as I had done before in the past) and the lady who responded let me know that my prescription is my own and I can take it anywhere I want. She said they would be happy to provide it to me following my exam. So I was able to order the glasses I wanted and there was no pressure or hassle about purchasing from them exclusively.
Mar 13, 2018
Everyone is always kind, friendly, and helpful. We think Dr. Hagg is by far the best eye doctor that we have ever had. He is very thourgh and explains things as he examines our eyes. This means a lot when it comes to our eyes.
Mar 12, 2018
In and out in under an hr. Including exam. Everyone treats us like old friends. Friendly, courteous, knowledgeable staff!
Mar 5, 2018
Vogue vision was absolutely excellent! Thier a great team,helpful,polite,and gave all around great customer service.
Mar 5, 2018
Friendly, caring and professional. I look forward to going in for my exam. They always have a great selection of frames to choose from.
Mar 5, 2018
As soon as I walked it they where very helpful and attentive! So sweet and the doctor was awesome, loved them and for sure will be going again for my second appointment!
Feb 28, 2018
Well when I first wanted an appointment I filled out the online form but never heard anything back, so I was impressed that there was that feature but it didnt work well for me.
Feb 19, 2018
Great service, friendly staff!
Feb 16, 2018
I couldn’t be happier! From the office staff to Dr. Haag! They are all so friendly. Dr. Haag is great about answering questions my kids may have. He is very patient with them! I definitely refer all my friends and family.
Feb 7, 2018
Great experience across the board, from the show room, to the sales people, to the doctor, I am absolutely delighted with your service.
Feb 6, 2018
First Eye Exam Ever-I was very surprised by the professionalism and the comfort level of Vogue Vision. The value of the services definitely was worth the price. I would highly recommend this business to anyone, new or old, that is looking to know more about their eye health.
Jan 18, 2018
Everyone was very friendly and helpful. Excellent service.
Jan 12, 2018
It was time very well spent for me and gave me an answer. The visit was very congenial and informative with zero wasted time.
Jan 10, 2018
Dr. Haag has a style that is thorough and educational. We really appreciate the results from Dr. Haag and the helpful staff at Vogue Vision, both in Des Moines and in Clive.
Dec 29, 2017
Very professional and welcoming environment
Oct 11, 2017
Very nice staff and Dr. Very knowledgeable and friendly.
Sep 28, 2017
When our yearly visit comes up, what should be a chore always turns out to be a lovely visit. The place is stylish, bright and welcoming. People working there are always really kind and friendly. Dr Hass is very knowledgeable and takes his time explaining everything to do with eye health. When it’s time to change glasses we’re always given a lot of time to do so without feeling rushed and they share their expertise to help us choose a frame that continues to look good. Everything is done in a timely fashion.
Sep 21, 2017
Excellent, Professional and has provided our family healthy eye care for many years.
Sep 13, 2017
I would give you 4 stars. This is the second time I have came to your location and I just love how all the frames were displayed.
Sep 1, 2017
They were great! Very attentive and made my daughter feel at home!
Aug 24, 2017
Great! Made sure to refer the rest of my family here.
Aug 10, 2017
Very professional and friendly.
Aug 7, 2017
As always, I had a wonderful customer experience in my appointment with Vogue Vision. Dr. Haag is a terrific eye doctor who demonstrates his expertise every time I see him. He is authentic and personable and so east to talk to. The other staff are very friendly, helpful, and work quickly. My prescription and billing are always done within moments. A great place for eye care.
Jul 13, 2017
Staff is always friendly and helpful when picking out frames. The doctor makes the exam easy and is very good at explaining what he's doing.
Jun 26, 2017
Clean organized office, personable and knowledgeable physician who explained each part of the exam to me and what my results mean.
Jun 21, 2017
Great team! We absolutely enjoy everyone at the Ingersoll Vogue Vision. Every time we go in, we get top notch service, and that keeps us going back year-after-year.
Jun 9, 2017
Always a great experience! The staff and Dr. are knowledgeable, friendly, professional, interested, and always seem happy to see us! Thank you for a flawless visit once again!
Jun 2, 2017
Very friendly, very thorough. I would definitely return for future needs.
Apr 25, 2017
Very friendly, helpful and knowledgeable staff who work to make you satisfied that the glasses you purchase are the ones you will be happy with.
Apr 24, 2017
Very happy with Dr. Haag. He took the time to explain my eyes and vision so that I could make an informed decision on contacts, glasses, and eye drops. The office staff is friendly, helpful and courteous.
Apr 22, 2017
I came in for an eye exam and contact lens fitting. I got in just a few minutes after my set appointment time. The doctor explained every step of the process as he was examining my eyes and getting my new prescription. I wasn't ready to purchase contacts, as I needed to figure out how much I have in my FSA, but they weren't pushy about it and let me take the price estimate with me to call back.
Apr 15, 2017
I was very happy with the care that I received from Vogue Vision. The Doctor performed a very thorough eye exam and the staff went out of their way to make me feel comfortable.
Apr 11, 2017
Very positive experience always treated great by staff and doctor
Mar 20, 2017
Very thorough job of checking my vision. Staff very friendly!!! Very knowledgeable regarding frames and pricing
Mar 1, 2017
I had a great experience.
Feb 22, 2017
everyone is just great and so very nice and helpful
Feb 20, 2017
I am very pleased to have Dr. Haag for my optometrist. He is very professional, has good skills, and very thorough during my eye examination. He is also friendly and genuinely interested on what I might have to say. Thank you! FYI, 4 stars is an excellent rating from me, I never give 5.
Feb 10, 2017
Very professional, friendly staff. They explained the payment options clearly, and the doctor was thorough in his examination of my eyes.
Jan 25, 2017
I am new to wearing glasses and unlike a competitor Vogue was very pleasant and professional to deal with. Seemed very knowledgeable and competent.
Jan 25, 2017
My daughter and myself went and we both felt very welcome the minute we opened the door. All the staff was very friendly. And explained everything.
Jan 22, 2017
The doctor was great, the staff was friendly and the selection of designer frames was extensive. I was in on a busy day but still felt like I got the attention and support I deserved. It was a great experience overall and I will be back.
Dec 31, 2016
Staff at Vogue always make me feel like a valued customer, and also seem to go out of their way to make suggestions that are right for me.
Dec 30, 2016
I have been going to Vogue for years and love the service and the stability of the same employees each year. Way to Go!
Dec 22, 2016
I have all good things to say about my appointment at Vogue Vision. I waited only a minute or two for my eye exam and afterwards the office staff were helpful helping me look for eyeglass frames. Dr. Haag patiently answered all my questions.
Dec 21, 2016
Professional, fast and courteous. This location is the only one in the metro I'll go to. In and out of there in less than a half-hour.
Dec 14, 2016
Dr Brian is always professional and a good listener. It is easy to discuss my vision needs with him. Another pleasant experience.
Dec 12, 2016
I recently moved to Des Moines and had to find new optometrist and in making many calls Vogue was the most polite and answered questions. I had my 2 young grandkids with me for their very first eye exam also and everyone in the office was very friendly and professional. The doctor was extremely patient and worked great with the little ones. I've written glasses a majority of my life and I learned more on this appointment than I've been told over 30 years. I highly recommend Vogue Vision if you're searching.
Dec 9, 2016
Great staff, loved my Dr. he was great and super knowledgeable as well as informative. Made me feel like he was as conserved about my vision as I am.
Dec 9, 2016
Vogue Vision is always friendly, helpful and efficient! Wouldn't want to go anywhere else!
Nov 5, 2016
I would say 5 star. I felt cared for, and respected.
Nov 4, 2016
Dr. Haag is great, willing to work with me until my contacts are right. I really appreciate his commitment and knowledge. The staff is friendly and helpful, and I appreciate the fact that they know the terms of my insurance better than I do!
Nov 3, 2016
Great friendly service with eye checkup and giving me regency for repairing existing eyeglasses.
Sep 26, 2016
I have always gotten good service from Vogue, I refer friends there all the time.
Sep 16, 2016
walked through all my options of glasses and the cost of each ones. Thorough exam!!!!
Sep 14, 2016
Great support, and great exam
Aug 4, 2016
I appreciate that the Vogue Vision team was able to schedule my appointment over my lunch hour. They did a great job of getting me in and out with a thorough exam and answers to my questions. I'll be back next year and feel confident in recommending their services to others.
Jul 27, 2016
Vogue Vision was highly recommended by a friend and I can see why! They were so helpful and friendly and worked with me to get the best deal with my insurance. I'm very particular about my glasses and they were attentive and patient and gave me valuable input so I could be sure I chose the right style for me. The eye exam was thorough but laid back. I feel like they took a lot of personal factors into account when they recommended a certain type of contact lens for my eyes - it has really improved my comfort level on a daily basis. I'm very happy with my experience here and would definitely recommend it to anyone!
Jul 21, 2016
The eye doctor was excellent at explaining the procedures to me.
Dec 10, 2015
I thought everyone was very nice and helpful. I did wait a bit to see the doctor, but that's not a big deal, it happens. Enjoy this office and will keep coming back.
Nov 28, 2015
I love Vogue Vision. The employees are so professional, nice and knowledgeable.
Oct 30, 2015
Noting. Always a pleasure to come to your place. Like my family
Oct 29, 2015
The man who helped me choose my glasses was extremely helpful. Wish I could remember his name but whoever he was, Thank you so much for making that process so easy and fun! :D Visit was easy and to the point. Definitely will be coming back ... whenever I need to!
Sep 14, 2015
I decided to purchase my glasses there primarily because of the professionalism the detail and thoroughness of my exam. I still can't believe the cost of glasses. And I'm sure I could have paid less for them at other stores, but I wanted to support a local, privately owned business that's been around a long time. Plus, I believe my optician did an excellent job explaining my options.
Jul 15, 2015
I always am satisfied with the care I get at Vogue Vision! Can't wait to get my glasses.
Jul 9, 2015
Great service every time I come in. I feel like I am explained and included in what the status and conditions of what my eyes are and how they are doing.
Jul 6, 2015
I forgot to ask what my insurance covers and no one discussed it with me. I will ask when I come to pick up my glasses, but it would have been nice if someone would have explained it to me since you took my insurance information.
Jun 21, 2015
everyone is super nice and katy is a big help with explaining and helping.
Jun 19, 2015