Vision Source of Burlington

Star Star Star Star Star 19 Reviews

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Reviews

StarStarStarStarNo Star The lady that scanned my eyes when I first arri... —    (Patient since 2019)

The lady that scanned my eyes when I first arrived was very friendly. But, when she asked me where to put my eye to get it scanned, she wasn’t very specific, I think she needed to do better at explaining. She then took me to another office and asked me to read letters that were on the wall; she didn’t specify what line. Overall she was very friendly, but she just needed to be more specific about things that she asked of me.


StarStarStarStarStar Very knowledgeable, caring and friendly staff. ... —    (Patient since 2016)

Very knowledgeable, caring and friendly staff. So nice to have this great service and staff in our rural area!


StarStarStarStarStar Very happy with my appointment . The staff was ... —    (Patient since 2019)

Very happy with my appointment . The staff was very friendly.


StarStarStarStarStar Great place, great service, very thorough. —    (Patient since 2019)

Great place, great service, very thorough.


StarStarStarStarStar Great people! Made all of our family feel comf... —    (Patient since 2019)

Great people! Made all of our family feel comfortable and they all did so good with my kids. Will definitely be referring more people here! So glad we have this office in Burlington


StarStarStarStarNo Star Friendly and knowledgable —    (Patient since 2019)

Friendly and knowledgable


StarStarStarStarStar Pleasant Experience  —    (Patient since 2019)

Pleasant experience, The staff was timely, wonderful and helpful... they helped me answer all my questions and for someone that hasn't been to an eye doctor in over a year or two... They reassured me everything was going to be okay! I would highly recommend them!


StarStarStarStarStar  —    (Patient since 2018)

Wonderful staff. Doctor Mcatee was on the ball about everything. Great customer service.


StarStarStarStarStar Friendly and prompt service! I was scheduled a ... —    (Patient since 2018)

Friendly and prompt service! I was scheduled a 8:20 appointment and my appointment started at 8:20 is was great! Everyone was friendly and informative about what my vision insurance covered.


StarStarStarStarStar  —    (Patient since 2016)

Everyone was courteous and smiled. It is a happy place to go.


StarStarStarStarStar Love to shop local if affordable and satisfying... —    (Patient since 2016)

Love to shop local if affordable and satisfying. My husband went to one in Denver and they ran him through like cattle. My eyes are important


StarStarStarStarStar  —    (Patient since 2017)

Your staff is friendly and knowledgeable. The optometrist took time to explain my eye condition and compared it to last year's exam. The technology in your office in my opinion is state-of-the-art. I purchased topline lenses, but listening to friends who purchased glasses elsewhere in my opinion you are way overpriced. You need to remember this is not Kansas City or Denver and you are not a prestigious store in Cherry Creek shopping center, but eastern Colorado. I realize I ordered expensive lenses.


StarStarStarStarStar I had a emergency  —    (Patient since 2017)

I had a emergency and needed to be worked in,, they saw me at 8;20 and had just opened at 8;00 with out there help I would of had a very bad day..


StarStarStarStarStar Very good and everyone very courte —    (Patient since 2018)

Very good and everyone very courteous


StarStarStarStarStar . —    (Patient since 2017)

Everyone was friendly and professional. They explained things well and were prompt on my appointment.


StarStarStarStarStar Very thorough!! Love them.  —    (Patient since 2017)

Very thorough!! Love them.


StarStarStarStarStar The employees were so professional and I greatl... —    (Patient since 2018)

The employees were so professional and I greatly appreciate everything that they did. They were kind, and had no problem answering questions that I had and I thank them for that


StarStarStarNo StarNo Star  —    (Patient since 2018)

I like the equipment used and the doctor and staff were competent. They all spoke so quickly and softly which is understandable because they must have done this for a while. It is just that some of us hear a little slower and louder/enunciating is desirable. The thing that bothered me the most is that I received a call from Colby (Wed) telling me to come there for a fitting. Then when I called Burlington office later on Friday and left a message to return my call as Colby thought the lenses were going out on Thursday. Even though I told the person who I was and what I was asking for, the Burlington caller left a message that I could come in any time to get the lenses installed in my frames. No appt necessary. So I go on Friday as nothing was said that they weren't there. I get over there after a 50 mile trip one way and find out that the lenses were not in yet but she would call when they were. So I made a 100 mile trip for nothing. I am on SS so I do not have money to burn nor time to waste. That is the reason for the "average" rating. I do like the glasses which were installed on Monday, by the way.


StarStarStarStarNo Star very friendly and knowledgeable staff. —    (Patient since 2018)

very friendly and knowledgeable staff.