Reviews

The doctor is excellent the service was very good the only problem I have is the glasses selection is not very progressive in my opinion only

May 9, 2019

Very patient and thorough exam, thoughtful and with a scense of humor. Walked out feeling taken well care of.

Apr 26, 2019

Everyone is very friendly and quick to assist with any needs. Great customer service!

Apr 19, 2019

I have been coming to Vision Services for many years. Staff is always friendly and helpful. I was seen in a timely manner. The vision technician who did my pressures explained glaucoma in an easy to understand manner. There were interesting , healthy habits videos playing in the secondary waiting room. The people who fit for the glasses are so helpful and give thoughtful opinions about how your glass frames look. The doctors take enough time to make sure you have every question answered. There is no pressure to buy new frames if you don't need them.

Mar 21, 2019

Service has always been great here. I refer family and friends here all the time.

Feb 12, 2019

Everything went very well

Jan 22, 2019

Great place. Very friendly and I love their great selection of frames to choose from. This office is very nicely decorated and comfortable.

Jan 10, 2019

Great last minute service. Got right in and was taken care of.

Jan 9, 2019

Everyone in the office is always very helpful. From the first step in the door to checking out.

Jan 4, 2019

Excellent service, Excellent people

Dec 31, 2018

Very nice office! Everyone is friendly and efficient. Loved the frame sale!

Dec 10, 2018

My first visit to Vision Services. Everyone was professional and very friendly and helpful. My exam was thorough and they explained everything all throughout the process. The staff was great about helping find options within my budget. Highly recommend

Dec 7, 2018

Wish to see end results first!

Nov 29, 2018

They have the best staff. They make you more like family then a patient.

Oct 29, 2018

The eye exam was scheduled at 11:00 and I was promptly taken back to the exam room at that time. The technician was thorough with the examination as was Dr. Christensen with the second phase. Dr. Christensen explained my new prognosis in terms I could remember and understand.

Oct 15, 2018

I think this team has some of the best in the business. Very professional.

Oct 5, 2018

The entire staff was friendly and courteous. I wasn't made to feel like just a patient at all. Took real good care of me.

Sep 26, 2018

Thank you so much Dr. Christensen and staff for seeing me for an emergency. You all went above and beyond to assist me and I truly appreciate you all.

Sep 4, 2018

I have gone through MANY eye Dr's over the years, but when I found Dr Christensen I haven't had to continue looking. I finally found someone who listens to my concerns and has a wealth of knowledge and experience. Dr Christensen and his staff are all exceptional, that is why I drive from Kalamazoo to Battle Creek to see them.

Aug 21, 2018

Very professional and personable staff. I felt that I was very well treated with a comprehensive exam.

Aug 7, 2018

Very nice people and very helpful! Thank you very much!

Aug 2, 2018

Doctor and staff are always thorough, friendly and accommodating.

Jul 31, 2018

Great services, friendly reception. Dr. Merwin does a thorough eye exam and is super nice.

Jul 29, 2018

Very quick and thorough exam. Listened to my concerns and provided the best solution for my contacts.

Jun 22, 2018

Highly recommend this vision service and Dr. Christiansen who has provided excellent eye care for me and my family for years.

Jun 22, 2018

I had a great experience.

Jun 21, 2018

good communication, a little more than necessary. You sent 3 reminders, 2 e-mail and a text.

May 15, 2018

Since I began seeing Dr. Christensen many years ago, I have always been treated with utmost respect and consideration in a timely manner. He and his staff are very courteous, professional, and carefully answer all of my questions and concerns.

May 11, 2018

I was having issues with dry eye and needed to get in quickly. The staff was very accommodating and helped with insurance codes so that I could make sure that my insurance would cover the tear duct plugs. All staff at Vision Services are very helpful and professional.

May 3, 2018

The service was excellent. Julie got me into a good frame. Don't change a thing. If they need glasses I will send them your way. Jim B.

Apr 25, 2018

I have been a patient at this office for over 20 years. I highly recommend Dr. Christensen and Dr. Merwin!!

Apr 13, 2018

Extremely professional and very happy with service.

Apr 12, 2018

My exam was very thorough . The doctor explained everything she was going to do in the exam. The gal was very helpful in helping me pick out my frames. I always have trouble doing that. All in all, my first visit was a good one.

Mar 31, 2018

I was impressed and fortunate that the Dr was very thorough in her examination. I am so happy that I chose this office for my vision services from the list I received with my insurance.

Feb 28, 2018

I was happy with my experience at Vision Services, everyone was very professional and the selections were good.

Feb 25, 2018

We have all had our eyesore done at this practice since Dr. Ross retired, recommending Dr. Christensen to us. We have been well served all those long years.

Feb 21, 2018

I was extremely pleased and thankful for the services render by my doctor, during my appointment on, Thursday, February 15, 2018

Feb 16, 2018

always a pleasure and knowledgeable staff

Feb 7, 2018

New patient sign up and registration was very easy.

Feb 3, 2018

i was very pleased with the friendliness of the staff and impressed with the time julie took with me to make sure i got everything I needed with my new glasses.

Jan 27, 2018

always friendly, on top of things. Seldom wait, good service

Jan 24, 2018

Friendly, courteous, and helpful.

Jan 22, 2018

Great service, reacted great with our kid's an they wasn't the one's being seen ;)

Jan 12, 2018

I have been to many eye doctors over the years, but continue to go to Vision Services, which is thirty minutes from my home, because of the excellent service that I receive there. My exams are always very thorough and never rushed. Have absolutely loved having Dr Christensen as my eye doctor.

Jan 11, 2018

I very much appreciate the staff for getting me in to see the Dr ASAP and also Dr Bruce C for being so kind and caring and immediately treating me with concern as always!

Jan 9, 2018

I would really like to see some more options in frame choices. I left without selecting one as i only found one to my satisfaction.

Dec 18, 2017

Great visit, I actually had the time wrong and they called and I was able to come in right then and still do the appointment.

Dec 13, 2017

I have been going to Vision Services for many years and very pleased with their services. Dr. Christiansen is an excellent doctor and thorough in his examination.

Dec 6, 2017

Dr. Christiansen is a very kind eye doctor.

Dec 6, 2017

Dr. Christenson always takes good care of my eyes. He takes the time to answer all my questions.

Nov 28, 2017

I always have felt valued as a client and never have i felt like the workers at Vision Services have rushed me to get on to the next person.

Nov 23, 2017

Prompt , thorough and professional.

Oct 31, 2017

Very pleased with the short waiting time. Dr. C was great as always.

Oct 27, 2017

great expierience.always look forward to seeing my doctor.

Oct 26, 2017

Always a pleasant experience.

Oct 6, 2017

Very prompt appt. time and whole staff was very friendly and efficient.

Oct 4, 2017

I have not conducted online business with Vision Services.

Sep 6, 2017

The experience was excellent. The reception desk was pleasant and helpful. A adjustment turned into a repair done quite quickly. The testing and eye wear selection for new glasses was efficient and helpful. The followup the next morning with pricing and ordering information was very professional.

Aug 7, 2017

Very good office! Like the online confirmation for appointment.

Aug 4, 2017

Your staff is friendly, courteous and knowledgeable. I was seen at my scheduled appointment time and Dr. Merwin answered all of my questions. I left this appointment confident that my plan of care was exactly what I needed. Thank you all!

Jul 25, 2017

You have a very good practice, one that all of you can be very proud of. Jim Burton

Jul 13, 2017

You got me in the same day which was great but, I was in a lot of pain due to foreign obejects in my eyes an had to wait until routine exams were completed before I was seen.

Jun 20, 2017

BEST eye Dr in town, warm and friendly staff. Lots of options available.

Jun 20, 2017

I like that the location is on the northside. Service was very good.

Jun 17, 2017

Good i.e. To get feedback. I'm always pleased with the service we receive. We have been with Dr. Christensen for at least 20 years.

Jun 1, 2017

I was very please concerning the historical details followed on linking my examination with my family physician.

May 19, 2017

Had a very positive experience..everyone was very helpful

May 18, 2017

Very thorough exam. Extreme care shown during exam.

Apr 16, 2017

Always a professional and helpful staff. Dr. Christensen is very knowledgeable and provides excellent care.

Mar 30, 2017

The staff at Vision Service are very friendly and courteous. I would recommend you to my friends and family.

Mar 28, 2017

Great experience as usual, friendly staff and all the new tech was exciting to see. Always refer people to Dr. Christensen

Mar 21, 2017

I felt thoroughly examined and received great care and attention.

Mar 15, 2017

I have always been very happy with the service, the location, how the office is laid out and the information shown on the monitors in the waiting rooms. Because of the information, I was able to inform my daughters of the Infantsee program to have my grandchildren's vision checked early.

Mar 8, 2017

Very professional and helpful I did not know how bad my eyes were until I tried on my new glasses thank you!

Mar 8, 2017

Nice prompt service. Clean comfortable waiting area.

Feb 23, 2017

Yesterday, as usual, the staff was very friendly and efficient. They are ready for you when you arrive, the exam is thorough, and they have a great selection of frames. I highly recommend Vision Services.

Feb 10, 2017

Great office staff professional and courteous

Feb 2, 2017

Can't say enough about the service my family and I get at Vision Services. From the moment I walk in to the time I walk out, they are nothing short of professional, helpful, and friendly.

Jan 26, 2017

Everything was great thank you

Dec 30, 2016

I was very pleased with my visit to Vision Services. From the reception staff, to the vision technician, Dr C, to the young lady that assisted me with choseng the frames and lenses everything was perfect.

Dec 26, 2016

I am so blessed to have this group as my eye care place. They are all so professional and went way above and beyond what I would have received from any other office to help me with my stupid insurance issues.

Dec 20, 2016

I received competent and professional care.

Dec 9, 2016

Dr. Christiansen is the best! He really takes a personal interest in his patients' eye care.

Dec 5, 2016

I felt taken care of but very rushed. Felt like a number. My eyes were dialated and then office closed. So drove home about 30 minutes after they were dialated. Little scary but i made it.

Dec 1, 2016

Awesome. Very knowledgeable. Just great service.

Nov 21, 2016

I had a superb visit. They took good care of me.

Nov 10, 2016

Always a pleasant visit for examination and glasses. They have a fairly wide selection of frames and are always willing to order anything special you may desire. Doctors and staff are very professional yet friendly.

Nov 6, 2016

Thorough exam; clear explanation. Good waiting area.

Nov 4, 2016

Dr. Christensen was good BUT THE PEOPLE RUNNING THE MACHINE TO TEST MY EYES WERE NOT. THEY HAD ALL KINDS OF PROBLEMS WITH THE MACHINE.

Oct 28, 2016

Great office, friendly staff.

Oct 24, 2016

very good experience Dr. was very thorough with explaining my eye exam and answering my questions

Oct 21, 2016

Everyone in the office was very gracious. The waiting time was much shorter than previous times I have been there. I was very pleased. I am very pleased with Dr. Christensen and always have been.

Oct 14, 2016

Great place to come and get your eyes checked your glasses frames are wonderful to pick from very good selection the doctors are very kind it is just a nice place to come and pleasant atmosphere they get you in and get you out if there's not a lot of waiting and you know they get down the business thank you very much

Oct 10, 2016

Dr. Bruce Christensen and the rest of the staff are very kind, personable, and helpful people. I always feel comfortable and more knowledgeable after an appointment at Vision Services.

Oct 9, 2016

Great, professional service.

Oct 5, 2016

Friendly staff that makes you really feel comfortable.

Sep 16, 2016

I do not know what to do with this section. Please explain "support our online presence" more, do you mean, write a "Like" statement for Facebook? Just say that!

Sep 14, 2016

Loved Dr. Merwin! Her attention to detail made for a great experience.

Sep 7, 2016

Very pleased with Dr. Christiansen and his care. Appreciate his thoroughness and concern.

Aug 27, 2016

I received excellent care as always!

Aug 18, 2016

It surprised me when I received an e-mail reminding me of my appointment. I still prefer a phone call, because I do not look at my e-mails everyday.

Aug 17, 2016

Me and my son had a great experience at Vision Services everyone was very helpful and my son loved it he also got to pick his own glasses and they took very good care of him!!!

Aug 10, 2016

Love your office and Dr. C!!

Aug 4, 2016

Been going here since my childhood. Wouldn't go anywhere else! Dr. Christensen is awesome!

Jul 22, 2016

Excellent service and care from the moment I walked in until I left the office. Dr. Merwin is an excellent doctor. I would recommend this practice to family and friends.

Jul 20, 2016

All was fine as usual. Pat

Jul 13, 2016

I'm always greeted with a pleasant smile from Julie when I enter the office. A lost mannerism in today's society.

Jul 12, 2016

Never see a general doctor for eye problems!

Jul 12, 2016

Great service! Very good timing and thorough service.

Jul 12, 2016

Great service! Very good timing and thorough service.

Jul 12, 2016

The Doctor and staff are wonderful .Especially informative, knowledgeable and Andy was very patient and helpful with my selection of frames.

Jul 12, 2016

Dear Sir or Madam, Everything was addressed very professionally and in a timely fashion. I left with a sense of confidants that I was examined with the utmost care and indigents. Thanks again, Mr. Adrian Eisenlord

Jul 1, 2016

Very friendly, thorough, and efficient!

Jun 29, 2016

The staff at Vision Services PC are wonderful. Always treating my son with dignity, kindness and respect. He has significant physical limitations that make vision exams very challenging, but Dr. C and his staff demonstrate the utmost patience with him.

Jun 28, 2016

I have been a patient for years and have continued to receive the highest quality patient care and friendly customer service. From the first greeting when entering the building to the last salutation, I have always been treated like a priority. Dr Christensen has continually been informative and caring. We recently moved out of state but return to Vision Services for my vision service needs. Five stars for sure!!

Jun 23, 2016

Always a pleasure to be warmly greeted by all who work there.

May 25, 2016

The Dr is very thorough and knowledgeable. Great service and a prompt and quick appointment.

May 25, 2016

After my visit with Dr. Bruce I sat down with a new girl to order my glasses. She didn't really know what she was doing. She had to ask the tall guy, sorry don't know his name, several times how to do things. All I needed to do was order a new set of lens for my current frames. It took 45 minutes. The girls daughter showed up at the check in desk and they made eye contact. After several minutes the daughter sat at the table next to us and was very impatient. My worker got up and went in the back with this other girl, she never excused herself or said anything. She came back in a few minutes and made excuses about how slow the computer was and was very unprofessional. She stated she had only been working there for 6 weeks but what I needed should of been simple. She did the estimate and asked for my approval, then asked if I could put 50% down. I only had $100 on me and so she needed to get the tall guy again cause she said the system wouldn't let her take partial payments.

May 24, 2016

My husband and I have been patients of Dr. Christianson for years, and have always been very satisfied with his care of us. From time to time I have had issues with some of the staff but nothing that kept us from coming back. The current staff has been very helpful to us.

May 17, 2016

Great service as usual, a great team.

May 12, 2016

I had a problem with my eye which Dr Christenson took care of

Apr 12, 2016

Very clean office. People were very friendly and kind. I was very comfortable.

Apr 8, 2016

I was very pleased with the thoroughness and professionalism of the exam. Dr. Christensen has always impressed us with his thoroughness and down-to-earth explanations of problems and conditions.

Apr 7, 2016

I was very pleased with the thoroughness and professionalism of the exam. Dr. Christensen has always impressed us with his thoroughness and down-to-earth explanations of problems and conditions.

Apr 7, 2016

Everyone is always very friendly and professional.

Apr 6, 2016

Excellent Staff!! Folks were friendly and very helpful. The Doctor made me feel very comfortable and was quick with taking care of my needs. Recommend this office to anyone who needs help with their eyesight.

Mar 24, 2016

Great Service and a top notch Doctor.

Mar 21, 2016

Everyone was friendly, helpful, eager to answer any questions I had; I really appreciate Dr. Christenson taking the time to explain everything to me.

Mar 11, 2016

Everyone on the team was extremely helpful and made my visit a very pleasant experience as usual. I have been going to Vision Services for several years and so has my family. I can't think of anywhere else I'd rather go to get my eyes examined.

Mar 8, 2016

We have been with Dr. Christensen for years and highly recommend him to others.

Mar 5, 2016

Great experience, very friendly staff

Feb 22, 2016