Vision Center Optometry

Dr. Kenzo Otsuji

Star Star Star Star Star 88 Reviews

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Reviews

StarStarStarStarStar I have been coming to the Vision Center/Dr Crum... —    (Patient since 2012)

I have been coming to the Vision Center/Dr Crumb for over 30 years. Great people and great service.


StarStarStarStarStar Great and friendly service.  —    (Patient since 2019)

Great and friendly service.


StarStarStarStarStar It is a great place and really liked the visit.... —    (Patient since 2019)

It is a great place and really liked the visit.


StarStarStarStarStar Everyone was professional, courteous, and hel... —    (Patient since 2012)

Everyone was professional, courteous, and helpful. They saw my son and me promptly. I couldn't ask for better service.


StarStarStarStarStar Thank you for the reminder about my appointment... —    (Patient since 2015)

Thank you for the reminder about my appointment it really helps.


StarStarStarStarStar  —    (Patient since 2017)

Service is very friendly and fast! They generally have a good selection of frames too. I've been going here for years and they do an excellent job every time.


StarStarStarStarStar Love this place, staff is so friendly!  —    (Patient since 2019)

Love this place, staff is so friendly!


StarStarStarStarStar Best Vision Center ever. —    (Patient since 2012)

The best place to get your eyes checked and pick out a new pair of glasses. The employee's are warm and professional. The doctors are thorough and patience. The selection of frames are outstanding. I feel at home here and recommend this place to everyone.


StarStarStarStarStar Super friendly and helpful staff, I have been g... —    (Patient since 2017)

Super friendly and helpful staff, I have been going here for a few years now and I love it. I really appreciate the time and dedication they take in answering all my questions comments or concerns!


StarStarStarStarStar very kind people —    (Patient since 2016)

very kind and always available to answer my questions and help me with what I need with my glasses


StarStarStarStarStar Great staff! Professional and made great recomm... —    (Patient since 2016)

Great staff! Professional and made great recommendations.


StarStarStarStarStar I highly recommend The Vision Ctr. I have been... —    (Patient since 2013)

I highly recommend The Vision Ctr. I have been going here for over 30 yrs. Their professionalisms and customer service is outstanding!


StarStarStarStarStar This review reflects the "substitute" optometri... —    (Patient since 2012)

This review reflects the "substitute" optometrist who worked 4/9/19.


StarStarStarStarStar Convenient location..everyone is very nice and ... —    (Patient since 2012)

Convenient location..everyone is very nice and helpful. Dr. Otsuji is very nice and takes good care of us..very professional. Will continue to come back as needed.


StarStarStarStarStar FRIENDLY, AWESOME & PROFESSIONAL —    (Patient since 2015)

Vision Centers the best, didn't know I needed an exam annually until they called. They are located so convenientally close to my house. They were super friendly to me and my kids and the Dr. was awesome with my 7 and 4 year old


StarStarStarStarStar Top knotch customer service. Our family has bee... —    (Patient since 2016)

Top knotch customer service. Our family has been clients of Vision Center for over 20 years. They have a great selection of nice frames and the Atmosphere is very personable.


StarStarStarStarStar I’ve been to other eye doctors and it can’t com... —    (Patient since 2015)

I’ve been to other eye doctors and it can’t compare to vision center optometry. The machines are up to date and the doctors is so nice. My vision stayed the same and that never happened before. So I just had to reorder the exact same thing from last year. Thank you so much for the team and doctors


StarStarStarStarStar  —    (Patient since 2013)

Great experience and customer service


StarStarStarStarStar Excellent service Optometrist answered all my q... —    (Patient since 2013)

Excellent service Optometrist answered all my questions. Robert helped me pick out frames that went well with my face shape. Thank you


StarStarStarStarStar Excellent Customer Service —    (Patient since 2015)

The doctor was really nice and the staff was very helpful and friendly


StarStarStarStarStar Outstanding experience. Hardly any wait. Staff ... —    (Patient since 2019)

Outstanding experience. Hardly any wait. Staff was very frlendly and efficient. I saw Dr Kenzo who was very informative. I will recommend to family and friends!


StarStarStarStarStar Excellent service from the receptionist to the ... —    (Patient since 2017)

Excellent service from the receptionist to the doctor and all other staff.


StarStarStarStarNo Star Glasses are a little pricey, but the service is... —    (Patient since 2012)

Glasses are a little pricey, but the service is great.


StarStarStarStarStar I have been coming for sometime now and everyon... —    (Patient since 2012)

I have been coming for sometime now and everyone is so friendly. I definitely recommend this to someone else


StarStarStarStarStar Always professional and friendly!!! —    (Patient since 2017)

Always professional and friendly!!!


StarStarStarStarStar Staff is friendly.  —    (Patient since 2016)

Staff is friendly. The Dr is nice and takes his time with you. Its a small place but you feel like family there. There selection of glasses are great.


StarStarStarStarStar Great experience from the time I went in and le... —    (Patient since 2013)

Great experience from the time I went in and left the office, didn’t take long at all. Staff was very helpful with the questions I had.


StarStarStarStarStar The best eye 👁 Dr. service in Whittier, CA. Ve... —    (Patient since 2017)

The best eye 👁 Dr. service in Whittier, CA. Very friendly personal, knowledgeable. Office is always booked. Make sure you keep your schedule appointment or you wait again


StarStarStarStarStar Friendly family place. Professional and person... —    (Patient since 2012)

Friendly family place. Professional and personable service. I’ve been a customer for 40 years.


StarStarStarStarStar Great place, very nice people. ☆☆☆☆☆ —    (Patient since 2012)

Great place, very nice people. ☆☆☆☆☆


StarStarStarStarStar Annual vision che... —    (Patient since 2012)

This is my go-to-place for my annual vision exam and it's also a pleasant experience because the entire staff are so professional and knowledgeable...including Dr. Otsuji.


StarStarStarStarStar Unhurried complete examination. Professional a... —    (Patient since 2018)

Unhurried complete examination. Professional and Friendly. Greets you immediately upon arrival.


StarStarStarStarStar Always helpful and courteous  —    (Patient since 2012)

Always helpful and courteous


StarStarStarStarStar Always a great experience. Friendly staff and ... —    (Patient since 2017)

Always a great experience. Friendly staff and a great frame selection.


StarStarStarStarStar I've been coming to Vision Center Optometry for... —    (Patient since 2012)

I've been coming to Vision Center Optometry for many years and I love it here the staff is always so friendly and they make you feel like family and there always willing to go above and beyond for there patients! Thank you so much Vision Center for everything !!!


StarStarStarStarStar Efficient! —    (Patient since 2015)

Clean, organized, professional, friendly, fast yet thorough.


StarStarStarNo StarNo Star just reviewed charges statement sent, it is inc... —    (Patient since 2014)

just reviewed charges statement sent, it is incredible how expensive this services are, I just went for a routine eye exam and one pair of glasses "covered by my insurance" ended up paying extra 125.00 and billed to my insurance 500.00 by the office. the technician was not too friendly like another occasions, the office person that helped me with picking up my frame was supper friendly and the provider was very experienced and explained the test results.


StarStarStarStarStar  —    (Patient since 2012)

Very friendly and professional staff and also very knowledgeable


StarStarStarStarStar Very friendly staff, wide variety of glasses to... —    (Patient since 2012)

Very friendly staff, wide variety of glasses to chose from. Great service as well.


StarStarStarStarStar I had another great experience at Vision Center... —    (Patient since 2012)

I had another great experience at Vision Center! Rudy was very helpful. Such a great office staff!


StarStarStarStarStar Office staff was great. We had a wonderful expe... —    (Patient since 2018)

Office staff was great. We had a wonderful experience. Would highly recommend


StarStarStarStarNo Star Friendly people and nice environment. My onl... —    (Patient since 2017)

Friendly people and nice environment. My only complaint is having to wait 20 minutes after showing up on time for the appointment that they were very good about making sure that I kept, via phone confirmation and email. As a business owner, my time is as valuable as the doctor's time, so I was sure to be on time. I expect the same.


StarStarStarStarStar Best customer services!!!! Rudy is great!!!!  —    (Patient since 2015)

Best customer services!!!! Rudy is great!!!!


StarStarStarStarNo Star Thank you...very good service. —    (Patient since 2014)

Thank you...very good service.


StarStarStarStarStar Great service, very friendly, truly felt like m... —    (Patient since 2015)

Great service, very friendly, truly felt like my daughter was very well taken care of. Thank you


StarStarStarStarStar Great service! —    (Patient since 2012)

I've always have a great experience when I go to this Vision Center.


StarStarStarStarStar Staff was very helpful and friendly and very cl... —    (Patient since 2013)

Staff was very helpful and friendly and very clean office


StarStarStarStarStar Fast, efficient, nice, helpful! —    (Patient since 2012)

Fast, efficient, nice, helpful!


StarStarStarStarStar Happy Customers —    (Patient since 2017)

Our family just had our 2nd annual exam with Dr. Otsuji. We are very please with the friendly staff, variety selection of eyeware, and Dr understands our needs. We'll continue to go to his practice.


StarStarStarStarStar Vision Center Optometry is great! Everyone is v... —    (Patient since 2014)

Vision Center Optometry is great! Everyone is very polite and my appointments have been very quick. I've been going to Vision Center Optometry for the last three years and each time, I do not leave disappointed.


StarStarStarStarStar Fantastic service —    (Patient since 2014)

Fantastic service loved it that's why I go back every year for my eye exam I look forward to it


StarStarStarStarNo Star The staff at Vision Center are always polite an... —    (Patient since 2012)

The staff at Vision Center are always polite and make you feel at ease. Since I have been going to vision Center for over 30 years I know the staff by their first names. If I need a extra pair of lenses and my regular check up is still a month away they always accommodate me and order a extra pair at no cost.


StarStarStarStarStar Great experience —    (Patient since 2012)

I grew old with Dr. Crum so I was devastated when he retired. I decided to see how I liked the "other" doctor. What a pleasant surprise. Dr. Otsuji is terrific. I feel so comfortable with him and very confident in the care he provides. This was my 3rd visit with him and I look forward to many more. The entire staff are professional and competent in the services they each provide. This office runs very smoothly. Great experience as always.


StarStarStarStarStar i have been going here for a long time and have... —    (Patient since 2012)

i have been going here for a long time and have always received good service. i appreciate you guys which is why even though i moved out of whittier i still continue to go here.


StarStarStarStarStar Jessica was very attentive. Dr. Kenzo S. Otsuji... —    (Patient since 2014)

Jessica was very attentive. Dr. Kenzo S. Otsuji OD was very thorough in his explanation. The tech person was very friendly. Thank you


StarStarStarStarStar Rob is always very helpful and friendly.  —    (Patient since 2012)

Rob is always very helpful and friendly.


StarStarStarStarStar Friendly and knowledgeable staff —    (Patient since 2016)

Friendly and knowledgeable staff


StarStarStarStarStar Been coming here for years, and will continue t... —    (Patient since 2012)

Been coming here for years, and will continue to do so.


StarStarStarStarStar Everyone in the office is wonderfully fantastic... —    (Patient since 2012)

Everyone in the office is wonderfully fantastic.


StarStarStarStarStar Ive been coming to this optometrist for 12+ yea... —    (Patient since 2012)

Ive been coming to this optometrist for 12+ years. I’ve always felt very welcomed and they’ve always made me feel very comfortable with their excellent customer service.


StarStarStarStarStar Great service - been coming here for over 15 ye... —    (Patient since 2012)

Great service - been coming here for over 15 years.


StarStarStarStarStar I have been a patient for years. Excellent se... —    (Patient since 2012)

I have been a patient for years. Excellent service that is why I am a returning customer.


StarStarStarStarStar “The Staff Is Great And Robert Is Very Robert &... —    (Patient since 2012)

“The Staff Is Great And Robert Is Very Robert & June Are Awsome..... & The Doctor Is Excellent.....


StarStarStarStarStar Dr. Otsuji is a highly qualified optometrist wi... —    (Patient since 2013)

Dr. Otsuji is a highly qualified optometrist with an experienced staff that provides great customer service. Highly recommended.


StarStarStarStarStar Wonderful experience  —    (Patient since 2012)

Very friendly people, they make you feel at ease while at your appointment.


StarStarStarStarStar June as always has been a vital reason why I al... —    (Patient since 2012)

June as always has been a vital reason why I always come back to the Vision Center. She is very kind, sweet and very accommodating to the client aside from being knowledgeable of her work.


StarStarStarStarStar 5 star. The staff could not have more helpful o... —    (Patient since 2012)

5 star. The staff could not have more helpful or courtious.


StarStarStarStarStar Customer service is excellent  —    (Patient since 2014)

Customer service is excellent Robert goes above and beyond the call of duty. He is always willing to help me out with whatever frames I need. Overall everyone is friendly and always willing to answer any questions you may have. Dr Kenzo is a very cool and mellow guy. Excellent company Thank you


StarStarStarStarStar Everyone in the Vision Center is kind and very ... —    (Patient since 2013)

Everyone in the Vision Center is kind and very helpful.


StarStarStarStarStar It a joy to visit the vision center you are mad... —    (Patient since 2012)

It a joy to visit the vision center you are made to feel at home very helpful staff


StarStarStarStarStar The people who work in this office are wonderfu... —    (Patient since 2012)

The people who work in this office are wonderful. You see the doctor on a timely schedule with rarely a wait time. They are all courteous and kind. Plus there is a large selection of frame to choose from. I recommend you go see for yourself


StarStarStarStarStar Great Service  —    (Patient since 2012)

Staff is very friendly and they really take the time to provide customers with great service.


StarStarStarStarStar Their team is fast and friendly and recommend w... —    (Patient since 2014)

Their team is fast and friendly and recommend whats best for you. They don't rush you and overall a great place for your vision.


StarStarStarStarStar Everyone was great big welcome feeling  —    (Patient since 2012)

Everyone was great big welcome feeling


StarStarStarStarStar As always a pleasure wonderful staff  —    (Patient since 2012)

As always a pleasure wonderful staff


StarStarStarStarStar  —    (Patient since 2014)

Front desk was professional. Doctor was nice, professional and patient. He took time to converse and provide information. A very positive and pleasant experience.


StarStarStarNo StarNo Star Loyal patient and customer —    (Patient since 2012)

Dr. Is always very helpful and easy to talk to. June and Robert are long time staff and are always very professional. However, neither were there after I saw Dr. The staff who helped me was inexperienced in reading my vsp plan and gave me confusing information about my plan. I almost walked out but because I’ve been a patient since the 1980s when they were inside the mall, but I decided to stay after seeing that Robert still worked there. This guy didn’t even know who I was talking about when I asked about Robert whom at that moment I had forgot his name. This kid didn’t know who I was describing but I was trying to describe Robert. I am a loyal customer. I hope this guy gets more training to help other people.


StarStarStarStarStar from the time we walked in until we left, every... —    (Patient since 2012)

from the time we walked in until we left, everyone was very courteous and friendly. my wife and I always use the vision center for our eye exams and purchase of our glasses. the exams are thorough and every thing is explained in language we can understand. Great service!!!!


StarStarStarStarStar I had an bad eye infection. They took care of m... —    (Patient since 2013)

I had an bad eye infection. They took care of me well on same day. Appreciate.


StarStarStarStarStar Dr was very courteousAnswered all of my questi... —    (Patient since 2015)

Dr was very courteous Answered all of my questions Will be back best year😊


StarStarStarStarStar Helpful —    (Patient since 2012)

Very personable and nice associates.


StarStarStarStarStar Always a pleasure to go there! —    (Patient since 2014)

Always a pleasure to go there!


StarStarStarStarStar Still the same great place to get your glasses.... —    (Patient since 2014)

Still the same great place to get your glasses. Love the staff. Just wish parking was better.


StarStarStarStarStar  —    (Patient since 2016)

The center is well staffed. The support staff are very professional and the doctors are top notch.


StarStarStarStarStar Very friendly, helpfull ,optometrist Doctor GRE... —    (Patient since 2012)

Very friendly, helpfull ,optometrist Doctor GREAT my 6 family member are very happy ages 11 - 54


StarStarStarStarStar Staff is courteous, knowledgeable and goes abov... —    (Patient since 2016)

Staff is courteous, knowledgeable and goes above and beyond to ensure you are satisfied. Dr. Is very good.


StarStarStarStarStar Great staff and Dr. Extremely knowledgeable. Ha... —    (Patient since 2017)

Great staff and Dr. Extremely knowledgeable. Have been going to this office for many years. Definitely recommend.


StarStarStarStarStar Like the place ! Been going here for years! Nev... —    (Patient since 2012)

Like the place ! Been going here for years! Never had a problem