Vision Care Associates

Dr. Andrew Franken and Dr. Chris Arnold

Star Star Star Star Star 394 Reviews

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Reviews

StarStarStarStarStar Love this office! —    (Patient since Tue Jun 07 00:00:00 MDT 2016)

From the time you walk in the office to the time you leave, everyone is so welcoming and friendly. The doctor and technicians are professional and take time to explain all steps of the examination.


StarStarStarStarStar Great staff and great service —    (Patient since Thu Jun 09 00:00:00 MDT 2016)

Great staff and great service


StarStarStarStarStar Great people. The front desk staff is great, an... —    (Patient since Thu Jun 01 00:00:00 MDT 2017)

Great people. The front desk staff is great, and Dr. Franklin and his nursing staff are very friendly and helpful.


StarStarStarStarStar Everyone was very professional & nice.  —    (Patient since Tue May 23 00:00:00 MDT 2017)

Everyone was very professional & nice.


StarStarStarStarStar Dr. Cathy is great! I have a lot of work to be... —    (Patient since Fri May 13 00:00:00 MDT 2016)

Dr. Cathy is great! I have a lot of work to be done to my teeth. My own fault for neglecting to go to the dentist for so long. She and her staff are very friendly and worked with me to develop a dental plan that was best for me. She referred me to an endodontist for some specialty work and it was reassuring when he said he was impressed with Dr. Cathy's work so far on my teeth.


StarStarStarStarStar Great service and my eye sight was well explain... —    (Patient since Thu May 11 00:00:00 MDT 2017)

Great service and my eye sight was well explained too!


StarStarStarStarStar Exceptional treatment —    (Patient since Tue Mar 29 00:00:00 MDT 2016)

I feel like Vision Care Associates is truly interested in providing me the best care for my particular needs. Thank you.


StarStarStarStarStar  —    (Patient since Wed Jan 25 00:00:00 MST 2017)

was very pleased that they were able to work me right in to check my eye without an appointment.


StarStarStarStarStar This was my first time visiting there . Everyt... —    (Patient since Mon Apr 10 00:00:00 MDT 2017)

This was my first time visiting there . Everything was great From the moment I enter r taught I am in a business center in Dubai The office is beoutifull the service was great The Dr was just a perfect match well behave kind and patient.


StarStarStarStarStar Amazing Facility and Staff —    (Patient since Wed Apr 06 00:00:00 MDT 2016)

I have recommend Vision Care Associates to many of my co-workers. I have nothing but good things to say about the quality of care I have received! The entire staff are great. You are treated with respect and you are never rushed. Both doctors take time to explain everything in a fashion that you can understand. Thank you All.


StarStarStarStarStar I love this office! The front staff is friendly... —    (Patient since Wed Apr 06 00:00:00 MDT 2016)

I love this office! The front staff is friendly and efficient. Dr. Arnold is a wonderful optometrist! I am a contact lens wearer. He helps me find what best suits my astigmatism and spring allergies. Very thorough! It's also such a family friendly office!


StarStarStarStarStar  —    (Patient since Fri Mar 24 00:00:00 MDT 2017)

Great service and the eye exam and staff were great.


StarStarStarStarStar Highly recommend —    (Patient since Fri Mar 18 00:00:00 MDT 2016)

great staff all round! from the front desk, to the assistant, to the dr....we love this office!


StarStarStarStarStar Everyone is great and very helpful and personab... —    (Patient since Mon Dec 19 00:00:00 MST 2016)

Everyone is great and very helpful and personable


StarStarStarStarStar Everyone with whom I dealt was pleasant, frie prof —    (Patient since Fri Sep 09 00:00:00 MDT 2016)

Everyone with whom I dealt was pleasant, friendly


StarStarStarStarNo Star Easy to get in and wait time was good. Dr and ... —    (Patient since Wed Mar 08 00:00:00 MST 2017)

Easy to get in and wait time was good. Dr and staff were all nice.


StarStarStarStarStar My first visit was amazing as everyone was incr... —    (Patient since Wed Mar 08 00:00:00 MST 2017)

My first visit was amazing as everyone was incredibly nice and informative.


StarStarStarStarStar This is by far the best place to go for an eye ... —    (Patient since Tue Mar 08 00:00:00 MST 2016)

This is by far the best place to go for an eye exam. Dr. Arnold is the best doctor I have ever been to he has compassion about his patients.


StarStarStarStarStar Excellent first visit at VCA - Shawnee —    (Patient since Tue Feb 07 00:00:00 MST 2017)

I appreciated the time Dr. Franken took and his detailed explanation of my eye condition after a very comprehensive exam. Excellent staff at this practice.


StarStarStarStarStar I love that they make appointments after normal... —    (Patient since Thu Feb 09 00:00:00 MST 2017)

I love that they make appointments after normal business hours! Plus they have a very friendly and caring staff.


StarStarStarStarStar  —    (Patient since Wed Feb 08 00:00:00 MST 2017)

I always receive excellent professional care; everyone is very friendly and knowledgeable!


StarStarStarStarStar Greatest place!! —    (Patient since Tue Dec 13 00:00:00 MST 2016)

Everyone is so nice and helpful. They are quick to get you in, no waiting all the way through. It was 6 weeks between appointments and I was remembered and greeted as a friend. Jayhawk fans!!!


StarStarStarStarStar  —    (Patient since Thu Mar 10 00:00:00 MST 2016)

They always work you in if you have an unexpected situation come up. All the employeesame are very friendly and courteous.


StarStarStarStarStar Everyone was very polite and professional. In a... —    (Patient since Tue Jan 31 00:00:00 MST 2017)

Everyone was very polite and professional. In and out in no time!! Would definitely recommend Dr. Franken!


StarStarStarStarStar Vision Care Associates is very professional. Th... —    (Patient since Thu Jan 26 00:00:00 MST 2017)

Vision Care Associates is very professional. The doctors and staff are very knowledgeable and take good care of my vision.


StarStarStarStarStar . —    (Patient since Wed Jan 25 00:00:00 MST 2017)

everyone was very freindly and new and did there job vary well.


StarStarStarStarStar Great folks - I enjoy every visit! —    (Patient since Mon Jan 23 00:00:00 MST 2017)

Great folks - I enjoy every visit!


StarStarStarStarStar Thank you All —    (Patient since Thu Jan 05 00:00:00 MST 2017)

It's always a pleasure to be serviced by Dr Arnold and his staff, everyone is friendly and helpful. I thank you all for the great service you have provided me over the years.


StarStarStarStarStar Everyone was so friendly and nice!!!! I enjoy g... —    (Patient since Mon Dec 19 00:00:00 MST 2016)

Everyone was so friendly and nice!!!! I enjoy going to the eye doctor because of them!


StarStarStarStarStar Dr. Arnold, Dr. Franken and Staff are amazing. ... —    (Patient since Thu Jan 05 00:00:00 MST 2017)

Dr. Arnold, Dr. Franken and Staff are amazing. My husband and I have were so impressed with the level of care we receive from VisionCare Associates that we decided to switch both our children from their former provider to VisionCare. The staff is police, efficient and professional.


StarStarStarStarNo Star Staff was very welcoming and helpful.  —    (Patient since Tue Dec 20 00:00:00 MST 2016)

Staff was very welcoming and helpful.


StarStarStarStarStar Continued high levels of service! —    (Patient since Wed Nov 02 00:00:00 MDT 2016)

Continued high levels of service!


StarStarStarStarStar Everyone was very friendly, professional and he... —    (Patient since Sat Dec 10 00:00:00 MST 2016)

Everyone was very friendly, professional and helpful. Very good experience.


StarStarStarStarStar Dr Franken and staff are so friendly and courte... —    (Patient since Thu Dec 08 00:00:00 MST 2016)

Dr Franken and staff are so friendly and courteous during my exams. I always feel I'm in good hands when I have an exam. The ladies at the desk always have smiles!


StarStarStarStarStar an... —    (Patient since Thu Mar 10 00:00:00 MST 2016)

Feel like I'm in good hands with Dr. Fanken and all his staff.


StarStarStarStarStar VCA is the best! —    (Patient since Mon Dec 05 00:00:00 MST 2016)

Dr. Franken was amazing! He explained everything thoroughly, listened to my concerns & took them seriously, and did his best to help me make sure my insurance covered as much as possible. The entire staff was friendly, helpful and welcoming. 10/10 would eyeball again.


StarStarStarStarStar Always friendly. Very professional staff.  —    (Patient since Tue May 17 00:00:00 MDT 2016)

Always friendly. Very professional staff.


StarStarStarStarStar The staff including Dr. Arnold were all top not... —    (Patient since Wed Nov 09 00:00:00 MST 2016)

The staff including Dr. Arnold were all top notch, very friendly and professional.


StarStarStarStarStar This is the only place I come to for my vision ... —    (Patient since Mon Nov 07 00:00:00 MST 2016)

This is the only place I come to for my vision maintenance and care and am always recommending this office whenever asked.


StarStarStarStarStar The staff is awesome!  —    (Patient since Fri Nov 04 00:00:00 MDT 2016)

The staff is awesome! I've been wearing glasses for years now and have visited many optical offices for service but this office stood out from the rest. Great job Dr. Arnold. See you next year.


StarStarStarStarStar Best eye care option in Western Johnson County! —    (Patient since Wed Nov 02 00:00:00 MDT 2016)

The entire facility and staff is well operated and professional. I felt like I was given full attention without feeling rushed or pressured!!


StarStarStarStarStar Friendly, efficient, and a good value for the m... —    (Patient since Tue Nov 01 00:00:00 MDT 2016)

Friendly, efficient, and a good value for the money


StarStarStarStarStar  —    (Patient since Tue Nov 01 00:00:00 MDT 2016)

If your looking for an eye doctor... I would most definitely recommend Vision Care Associates. They have excellent customer service!!!


StarStarStarStarStar Great staff all around! —    (Patient since Tue Nov 01 00:00:00 MDT 2016)

great staff all around! from front desk, to assistants, to the dr.... so friendly! always a great experience!


StarStarStarStarStar The doctors and staff are very attentive and ca... —    (Patient since Fri Oct 21 00:00:00 MDT 2016)

The doctors and staff are very attentive and care about the quality of the visit. I feel as if I'm in very good hands with this team!


StarStarStarStarStar  —    (Patient since Fri Oct 07 00:00:00 MDT 2016)

Good service and well prepared. Appreciate that they are able to work with insurance and give me the options and amounts I'd pay, best value, etc.


StarStarStarStarStar Debbie was very helpful in getting me in to see D... —    (Patient since Wed May 18 00:00:00 MDT 2016)

Debbie was very helpful in getting me in to see DR Franklin within an hour of my call. Kelly was very helpful in getting the Rx ready for submission and called me back to quickly get the PD measurement. Dr Franklin was friendly, professional and competent, all as usual.


StarStarStarStarStar Great staff and the most thorough eye exam I have... —    (Patient since Sat Sep 24 00:00:00 MDT 2016)

Great staff and the most thorough eye exam I have ever had.


StarStarStarStarStar Very pleased with my eye care at Vision Care. Rea... —    (Patient since Mon Jun 27 00:00:00 MDT 2016)

Very pleased with my eye care at Vision Care. Really like Dr. Frankenstein.


StarStarStarStarStar LOVE this office and Dr. Franken is SO nice. ... —    (Patient since Wed Sep 21 00:00:00 MDT 2016)

LOVE this office and Dr. Franken is SO nice.


StarStarStarStarStar Good experience! Not much waiting.... —    (Patient since Mon Sep 12 00:00:00 MDT 2016)

Good experience! Not much waiting.


StarStarStarStarStar I love this office - every person working here is... —    (Patient since Mon Aug 29 00:00:00 MDT 2016)

I love this office - every person working here is wonderful and always very helpful. The appointments are always quick, yet thorough, and I can easily fit them in during the work day. I see Dr. Arnold and he is great! I am moving out of state and plan on keeping them as my primary eye doctor. I am sad to be moving but am loving that they are willing to accommodate my schedule to keep me as a patient.


StarStarStarStarStar The staff and Drs are always very helpful with an... —    (Patient since Wed Aug 17 00:00:00 MDT 2016)

The staff and Drs are always very helpful with anything, enjoy my appointment even though it is only once a year!


StarStarStarStarStar KR, retired R.N. —    (Patient since Wed Aug 31 00:00:00 MDT 2016)

Friendly, thorough, professional all the way through my appointment. Love Dr Arnold. I am feeling informed and lucky to have my eyesight checked by this team.


StarStarStarStarNo Star Mine eyes have seen the glory.... —    (Patient since Wed Jul 20 00:00:00 MDT 2016)

Great office atmosphere, very professional, yet personable. Excellent selection of eyewear and options.


StarStarStarStarStar Professional and courteous! —    (Patient since Tue Aug 16 00:00:00 MDT 2016)

The exam and consultation were professional & friendly. I feel confident with Dr Arnold, the exams & the prescription. I would have liked to have a bigger selection of frames.


StarStarStarStarStar Great Vision care company —    (Patient since Fri Aug 12 00:00:00 MDT 2016)

They are excellent are keeping there appointment times


StarStarStarStarStar I would recommend Vision Care. ... —    (Patient since Mon Aug 08 00:00:00 MDT 2016)

I was happy with my experience at Vision Care. The office staff, doctor and his assistant were helpful and professional.


StarStarStarStarStar Great doctors, staff, good caring people. Got me in on short notice because of a concern I had. Hi... —    (Patient since Mon Feb 29 00:00:00 MST 2016)

Great doctors, staff, good caring people. Got me in on short notice because of a concern I had. Highly recommended.


StarStarStarStarStar Awesome staff and optometrists!! The office is always, staff is very friendly and the doctors pro... —    (Patient since Thu Jul 28 00:00:00 MDT 2016)

Awesome staff and optometrists!! The office is always, staff is very friendly and the doctors provide great ophthalmic care!


StarStarStarStarStar Top Notch —    (Patient since Fri Jul 29 00:00:00 MDT 2016)

Staff is always friendly and really makes you feel welcome! They take the time to address all of your questions and concerns and are very good at what they do. I would recommend them for all your vision health needs.


StarStarStarStarStar Courteous, professional and prompt.... —    (Patient since Wed Jul 27 00:00:00 MDT 2016)

Courteous, professional and prompt.


StarStarStarStarStar Great customer service. ... —    (Patient since Sat Jul 23 00:00:00 MDT 2016)

Great customer service.


StarStarStarStarStar Overall Experience —    (Patient since Thu Jul 21 00:00:00 MDT 2016)

The appointment process was very easy and seamless to me. Upon arrival, I was greeted by a very friendly staff and, after a minimal file update, I was in the exam room undergoing a comprehensive examination.


StarStarStarStarStar Staff very nice and helpful.  —    (Patient since Wed Jul 20 00:00:00 MDT 2016)

Staff very nice and helpful.


StarStarStarStarStar Great service, Doctor explained different options for me to choose, his recommendation was spot on... —    (Patient since Tue Jul 19 00:00:00 MDT 2016)

Great service, Doctor explained different options for me to choose, his recommendation was spot on! This eye care facility has a friendly staff, you will not be disappointed.


StarStarStarStarStar  —    (Patient since Sat Jul 09 00:00:00 MDT 2016)

How great it is when addressing something that needs immediate attention, to be able to quickly and efficiently have that attention. The staff is your first step to the care you need. There friendly attitude at the desk and in the initial attention before seeing the Doctor.. quiets your anxiety --. The thorough examination and finally the results explained in an understandable manner is what you hope for --at Vision Care you can count on it !!


StarStarStarStarStar Great place for your eyes —    (Patient since Wed Jun 29 00:00:00 MDT 2016)

I don't like going to doctors of any kind but but coming to the doctor here at Vision Care are a pleasure they are friendly and make you feel comfortable and at ease which help me a lot . My eye doctor is a doll he's very nice very professional he doesn't hurt me in anyway I have been to other eye doctors who do not care how they treat you my eye dr. At Vision Care does in general it was just an all-around good exam and I thank them


StarStarStarStarStar Great experience —    (Patient since Mon Jun 27 00:00:00 MDT 2016)

I had a great experience. Very friendly staff. Dr. Arnold was great at explaining things to me. I feel he and Kelli cared about finding the right lenses for me.


StarStarStarStarStar . —    (Patient since Mon Jun 27 00:00:00 MDT 2016)

Dr. Franken and Courtney were both very helpful and understanding.


StarStarStarStarStar Kind staff —    (Patient since Thu Jun 02 00:00:00 MDT 2016)

Everyone is always kind and friendly everytime I go. Any procedure needed us fully explained.


StarStarStarStarStar I love that everyone is so friendly and helpful. And I've never had to wait more than 5 minutes.... —    (Patient since Wed Jun 01 00:00:00 MDT 2016)

I love that everyone is so friendly and helpful. And I've never had to wait more than 5 minutes.


StarStarStarStarStar  —    (Patient since Wed Jun 01 00:00:00 MDT 2016)

Very professional and knowledgeable personnel.


StarStarStarStarStar The entire staff was awesome..... —    (Patient since Fri May 27 00:00:00 MDT 2016)

The entire staff was awesome..


StarStarStarStarStar The entire staff was very pleasant from the phone to the office. They got me in two hours from th... —    (Patient since Wed May 18 00:00:00 MDT 2016)

The entire staff was very pleasant from the phone to the office. They got me in two hours from the moment I called. They were prompt and very professional.


StarStarStarStarStar  —    (Patient since Tue May 03 00:00:00 MDT 2016)

5 stars! They were very accommodating and competent.


StarStarStarStarStar  —    (Patient since Sat Apr 30 00:00:00 MDT 2016)

Such a nice, caring staff!


StarStarStarStarStar Thoroughly, professional exam, friendly personnel... —    (Patient since Thu Apr 28 00:00:00 MDT 2016)

Thoroughly, professional exam, friendly personnel


StarStarStarStarStar The BEST! —    (Patient since Tue Apr 26 00:00:00 MDT 2016)

I always appreciate the professional, exceptional, and warm experience I have at Vision Care Associates! Dr Arnold has a lovely way of teaching and bringing the patient into a personal understanding of their eye health, a wonderful manner with all ages.


StarStarStarStarStar We had a great experience and look forward to getting Wyatt's glasses. Thank you. ... —    (Patient since Sat Apr 23 00:00:00 MDT 2016)

We had a great experience and look forward to getting Wyatt's glasses. Thank you.


StarStarStarStarStar Very friendly staffs and well explained informations from the doctor.  —    (Patient since Mon Apr 11 00:00:00 MDT 2016)

Very friendly staffs and well explained informations from the doctor.


StarStarStarStarStar I always have a great experience and appreciate you all so much! 1 thing I have noticed the last... —    (Patient since Sat Apr 09 00:00:00 MDT 2016)

I always have a great experience and appreciate you all so much! 1 thing I have noticed the last few times is that other patients' info has been laying on desk within view, and the time before last the person getting preliminary info left the schedule up on the computer when they left the room and I could see everyone scheduled for that day's PHI. Might be something in the future to be aware of and watch for.


StarStarStarStarStar I was not happy with the 2 ladies up front , I felt like they did not want to put in the work... —    (Patient since Fri Apr 08 00:00:00 MDT 2016)

I was not happy with the 2 ladies up front , I felt like they did not want to put in the work that had to . I have had my insurance for a long time, and they made it seem like I didn't know what I was talking about, the one lady didn't want to fill out the form to send to my insurance, and the other lady said she tried calling down but I don't think she dod


StarStarStarStarStar Amazing staff, great selection of glasses to choose from. —    (Patient since Wed Apr 06 00:00:00 MDT 2016)

Amazing staff, great selection of glasses to choose from.


StarStarStarStarStar I love them all they are really helpful and concerned for my needs Thanks for the whole teamwork.. —    (Patient since Tue Mar 22 00:00:00 MDT 2016)

I love them all they are really helpful and concerned for my needs Thanks for the whole teamwork...


StarStarStarStarStar Great experience. Got me in quickly and were so friendly!  —    (Patient since Wed Mar 30 00:00:00 MDT 2016)

Great experience. Got me in quickly and were so friendly!


StarStarStarStarStar I look forward to my appointment and was not disappointed with the result —    (Patient since Thu Mar 31 00:00:00 MDT 2016)

I look forward to my appointment and was not disappointed with the result. An experience not seen many places. Thank you


StarStarStarStarStar First Time Patient for Contacts —    (Patient since Sat Mar 26 00:00:00 MDT 2016)

We knew that Chase was going to need to have either glasses or contacts. We opted for contacts as most 15 year old boys would do. It was quite a process learning how to take them in and out, and I think all patients likely vary in how it suits them best to understand this process. Our tech was very friendly and professional, but her process in teaching the contact process did not work well for Chase. After several attempts to get the contacts in she referred to the DR. Dr. Arnold could not locate contact in his eye, assumed it had popped out. After a new contact was placed in the eye, Chase continued to feel like there was something in his eye. After removing the contacts after 4-6 hours of wear, and then going to bed that night, the next morning when he awoke the 'missing' contact had come back into his eye somehow as his eye was all matted up and when he touched it the contact popped out. Just a bit unsettling for a first time user of contacts to have this experience. While no ones fault, I would recommend that the Dr perhaps puts in the contacts for first time users initially and then turns things over to the tech to assure that the process runs smoothly etc.


StarStarStarStarStar Love them!!! —    (Patient since Wed Mar 23 00:00:00 MDT 2016)

I've been bringing my kids here for years and have never had a complaint. The wait is minimal, the friendliness of the staff is great, and the knowledge of the technicians and doctors is fantastic. We will definitely be coming back for years to come.


StarStarNo StarNo StarNo Star You were so delayed I had to leave without having my appoinment and then reschedule —    (Patient since Tue Mar 22 00:00:00 MDT 2016)

You were so delayed I had to leave without having my appoinment and then reschedule. In the future it would be appreciated if the office is running behind (which I understand happens) that I would be notified upon check in to ensure it was acceptable instead of having me wait and have to ask.


StarStarStarStarStar Always thoroughly enjoy visits except pupil dilations. —    (Patient since Tue Mar 08 00:00:00 MST 2016)

Always thoroughly enjoy visits except pupil dilations.


StarStarStarStarStar We are always happy and you accomedated all three of us at one time which was very helpful. —    (Patient since Tue Mar 15 00:00:00 MDT 2016)

We are always happy and you accomedated all three of us at one time which was very helpful.


StarStarStarStarStar I will only come here have had nothing but the best service sense I started coming. —    (Patient since Tue Mar 08 00:00:00 MST 2016)

I will only come here have had nothing but the best service sense I started coming.


StarStarStarStarStar Always very professional and efficient —    (Patient since Fri Mar 11 00:00:00 MST 2016)

Always very professional and efficient. Very honest and I like they are not pushing to sell new glasses every year, nor pushing their own frames. Great environment!


StarStarStarStarStar Great office. Very friendly. Great experience. Will recommend you to friends and family —    (Patient since Fri Mar 11 00:00:00 MST 2016)

Great office. Very friendly. Great experience. Will recommend you to friends and family


StarStarStarStarStar Thank you for another great experience! We appreciate you. —    (Patient since Tue Mar 08 00:00:00 MST 2016)

Thank you for another great experience! We appreciate you.


StarStarStarStarStar Team very —    (Patient since Tue Mar 08 00:00:00 MST 2016)

Team very professional and pleasant despite EMR update challenges


StarStarStarStarStar Great!! —    (Patient since Mon Mar 07 00:00:00 MST 2016)

Love this office! Sending my daughter here to have her eyes checked.


StarStarStarStarStar The overall experience with the doctor and staff was wonderful and I will definitely recommend Dr —    (Patient since Tue Mar 01 00:00:00 MST 2016)

The overall experience with the doctor and staff was wonderful and I will definitely recommend Dr. Arnold to my friends.


StarStarStarStarStar Friendly staff and great Doctors —    (Patient since Mon Feb 29 00:00:00 MST 2016)

Entire experience from the scheduling, to the front office, the Dr and the optician. Was wonderful


StarStarStarStarStar Very good with children!!! —    (Patient since Wed Mar 02 00:00:00 MST 2016)

My daughter (age 4) was VERY frightened for her first eye appt and Dr. Arnold talked to her and was so sweet! He made her comfortable and was professional. We are VERY impressed!


StarStarStarStarStar Very great experience will recommend to friends  —    (Patient since Wed Mar 09 00:00:00 MST 2016)

Very great experience will recommend to friends


StarStarStarStarStar Very friendly and professional —    (Patient since Tue May 17 00:00:00 MDT 2016)

Very friendly and professional


StarStarStarStarStar Dr. Arnold, Audrey and the desk staff are amazing. You all do a great job.  —    (Patient since Fri Feb 24 00:00:00 MST 2017)

Dr. Arnold, Audrey and the desk staff are amazing. You all do a great job.


StarStarStarStarStar The whole staff is always so kind and professional with a smile — 

The whole staff is always so kind and professional with a smile


StarStarStarStarStar The staff is professional, friendly, and helpful —    (Patient since Wed Apr 26 00:00:00 MDT 2017)

The staff is professional, friendly, and helpful. I have enjoyed my visit each time and look forward to doing business with VCA in the years to come.


StarStarStarStarStar Excellent staff and Dr. Very courteous and apologized several times for running behind that day.  —    (Patient since Sat Jan 07 00:00:00 MST 2017)

Excellent Dr. and staff. Very courteous and apologized several times for running behind that day. I understand things like this happen but you might consider notifying future appointments you are running behind just in case they have other appointments. Overall highly recommend based on the professionalism by all staff.


StarStarStarStarStar I have been a patient for several years and love the Dr. And staff especially Debbie —    (Patient since Mon Feb 20 00:00:00 MST 2017)

I have been a patient for several years and love the Dr. And staff especially Debbie.I have moved,but will continue to drive to your office.


StarStarStarStarStar Staff very professional —    (Patient since Wed Jul 20 00:00:00 MDT 2016)

Dr Arnold is great at explaining my eye problems and recommended course of treatment. The staff is friendly and very good at their jobs. The lady who handles the insurance went out of her way to help me get the referral I needed.


StarStarStarStarStar Everyone is very friendly & knowledgeable —    (Patient since Fri Feb 17 00:00:00 MST 2017)

Everyone is very friendly & knowledgeable. I have been a patient for a few years and now my children are patients. Very good group of professionals.


StarStarStarStarStar Excellent Eye Care —    (Patient since Wed Feb 08 00:00:00 MST 2017)

Everyone was very kind, professional, and helpful just as they have been every time our family has been in!


StarStarStarStarStar Love this office! Very friendly, helpful and professional! —    (Patient since Wed Feb 08 00:00:00 MST 2017)

Love this office! Very friendly, helpful and professional!


StarStarStarStarStar "Excellent" says it all.  — 

"Excellent" says it all. Dr. Franken and his staff are very warm and welcoming, explained each procedure to me and made me feel like I had been a patient there, always.


StarStarStarStarStar Excellent eye care —    (Patient since Mon Jun 19 00:00:00 MDT 2017)

Would never go anywhere else! Excellent care, friendly staff, thorough exam, and easy check in/check out/order frames or lenses process.


StarStarStarStarStar I hope they have more choices of eye glass frames! Everything else is great.  —    (Patient since Tue Nov 29 00:00:00 MST 2016)

I hope they have more choices of eye glass frames! Everything else is great.


StarStarStarStarStar I haven't got my new glasses yet, but so far everything has met or exceeded my expectations.  — 

I haven't got my new glasses yet, but so far everything has met or exceeded my expectations.


StarStarStarStarStar Highly Recommend Vision Care Associates —    (Patient since Fri Jan 13 00:00:00 MST 2017)

Chelsie was patient (considering the number of questions I had), informative and very personable/friendly. She is the kind of person anyone would like to be greeted by when going to any doctor's office. Dr. Arnold and Dr. Franken were equally as patient with the number of questions I had at each of our appointments, friendly and thorough.


StarStarStarStarStar I referred my husband to you, and now we both see the doctors at Vision Care —    (Patient since Sat Jan 07 00:00:00 MST 2017)

I referred my husband to you, and now we both see the doctors at Vision Care. I am always pleased with my experience at your office, and I feel like the eye doctors truly listen to my concerns regarding the health of my eyes.


StarStarStarStarStar Very friendly staff from arrival to departure. Such a pleasant experience. —    (Patient since Thu Jan 05 00:00:00 MST 2017)

Very friendly staff from arrival to departure. Such a pleasant experience.


StarStarStarStarNo Star Quick and efficient —    (Patient since Sat Jul 01 00:00:00 MDT 2017)

They were on time and explained everything. They offered additional screening that they explained wouldn't be covered by insurance, but they didn't pressure me to get them.


StarStarStarStarStar The office staff are so friendly almost like being with family.  —    (Patient since Fri Jun 24 00:00:00 MDT 2016)

The office staff are so friendly almost like being with family.


StarStarStarStarStar The entire team was wonderful!  — 

The entire team was wonderful!


StarStarStarStarStar Fast, Friendly, Professional —    (Patient since Fri Oct 07 00:00:00 MDT 2016)

Fast, Friendly, Professional


StarStarStarStarStar Great Experience and great staff. The office is beautiful and great location. —    (Patient since Thu Jan 05 00:00:00 MST 2017)

Great Experience and great staff. The office is beautiful and great location.


StarStarStarStarStar Appreciated all the help in selecting a frame. It's hard to pick one for yourself —    (Patient since Tue May 30 00:00:00 MDT 2017)

Appreciated all the help in selecting a frame. It's hard to pick one for yourself. And it was quick!!


StarStarStarStarStar Great Customer Service —    (Patient since Mon Dec 05 00:00:00 MST 2016)

I have been to a few eye Doctors and these guys provide the best experience.


StarStarStarStarStar Friendly and Professional —    (Patient since Mon Nov 28 00:00:00 MST 2016)

Everyone I talked to was very Friendly and Professional. :) Thank you all & I'll be back soon.


StarStarStarStarStar I couldn't have asked for a better experience, everyone was very helpful & thorough — 

I couldn't have asked for a better experience, everyone was very helpful & thorough. Thank you All, Great job ! Tony Myers


StarStarStarStarStar Always friendly and helpful. Always a pleasure.  —    (Patient since Thu Dec 01 00:00:00 MST 2016)

Always friendly and helpful. Always a pleasure.


StarStarStarStarStar Friendly outgoing staff! Thorough and complete examination by optometrist.  —    (Patient since Fri May 26 00:00:00 MDT 2017)

Friendly outgoing staff! Thorough and complete examination by optometrist.


StarStarStarStarStar The tests did not take long and results were explained fully. Impressed. — 

The tests did not take long and results were explained fully. Impressed.


StarStarStarStarStar Very good customer service. I was impressed. —    (Patient since Sat Jan 21 00:00:00 MST 2017)

Very good customer service. I was impressed.


StarStarStarStarStar It was the friendliest visit to a doctor's office that I've ever experienced —    (Patient since Tue Nov 01 00:00:00 MDT 2016)

It was the friendliest visit to a doctor's office that I've ever experienced. The technician was especially great with my 4 year old. I'll certainly be back. Thank you


StarStarStarStarStar I had a great visit when I went to set my appointment and when I went for my eye exam — 

I had a great visit when I went to set my appointment and when I went for my eye exam. Great place and excellent attention to the patient.


StarStarStarStarStar Every thing is great..BUT.. —    (Patient since Tue Nov 01 00:00:00 MDT 2016)

Every thing is great...love the coffee BUT if you get some real sugar along with the artificial stuff that would be great!! LOL wonderful office and people!!!!


StarStarStarStarStar Loved my doctor and gal that took me back to exam room! VreT office! — 

Loved my doctor and gal that took me back to exam room! Great office!


StarStarStarStarStar Everyone was extremely nice, helpful, & caring — 

Everyone was extremely nice, helpful, & caring. I am very please with the attention and care I received by the staff.


StarStarStarStarStar My appointment went smoothly and I felt that I was given great attention!  —    (Patient since Tue May 23 00:00:00 MDT 2017)

My appointment went smoothly and I felt that I was given great attention!


StarStarStarStarStar I love this place and am so glad it is in our neighborhood! I can't imagine having a better... —    (Patient since Fri Oct 13 00:00:00 MDT 2017)

I love this place and am so glad it is in our neighborhood! I can't imagine having a better experience. As one with severe "white coat syndrome" I am always made comfortable and relaxed; fear is gone! I was amazed that a conversation from a tear ago was remembered in detail as I was checking out. Kudos all around!


StarStarStarStarStar Excellent Appointment —    (Patient since Thu Nov 10 00:00:00 MST 2016)

We got our appointment mixed up and they were able to make time for us there and then so we wouldn't have to return. We appreciated this and will definitely return and recommend them.


StarStarStarStarStar Love to see and visit the wonderful staff! —    (Patient since Fri Oct 14 00:00:00 MDT 2016)

Love to see and visit the wonderful staff!


StarStarStarStarStar You guys make it easy to get my eyes checked —    (Patient since Tue Oct 11 00:00:00 MDT 2016)

You guys make it easy to get my eyes checked


StarStarStarStarStar professional, personal, informative. — 

professional, personal, informative.


StarStarStarStarStar We have been very pleased with the excellent care from Dr. Franken and staff.  —    (Patient since Thu Nov 17 00:00:00 MST 2016)

We have been very pleased with the excellent care from Dr. Franken and staff.


StarStarStarStarStar Everyone is always very professional and welcoming. —    (Patient since Thu Jul 28 00:00:00 MDT 2016)

Everyone is always very professional and welcoming.


StarStarStarStarStar Dr Arnold explained the tests and results in a manner that was clear and easy to understand. —    (Patient since Wed Jul 20 00:00:00 MDT 2016)

Dr Arnold explained the tests and results in a manner that was clear and easy to understand.


StarStarStarStarStar Love the friendliness of the people working there —    (Patient since Wed Sep 14 00:00:00 MDT 2016)

Love the friendliness of the people working there


StarStarStarStarStar Office and staff are very effcicnt  —    (Patient since Wed Feb 15 00:00:00 MST 2017)

Office and staff are very effcicnt


StarStarStarStarStar stop sending me dumb emails —    (Patient since Sat Aug 20 00:00:00 MDT 2016)

stop sending me dumb emails


StarStarStarStarStar Very friendly and helpful —    (Patient since Tue May 10 00:00:00 MDT 2016)

Everyone in the office was very friendly and clearly explained each procedure and the treatments they were recommending.


StarStarStarStarStar I have been seeing Dr. Frankin since the office opened —    (Patient since Mon Aug 22 00:00:00 MDT 2016)

I have been seeing Dr. Frankin since the office opened. I love him, the office staff and the way I am treated. He makes me feel he is genuinely concerned and I trust him. I have also seen Dr. Arnold d/t eye infection and he is great too. I have referred many people.


StarStarStarStarStar Everyone in your office is friendly, calling us by name and explaining everything —    (Patient since Fri Nov 18 00:00:00 MST 2016)

Everyone in your office is friendly, calling us by name and explaining everything. I appreciate the knowledge that you shared with me. Thank you.


StarStarStarStarStar Everyone there is awesome —    (Patient since Wed Sep 07 00:00:00 MDT 2016)

Everyone there is awesome. We highly recommend your office and both doctors to anyone who asks for vision care advice.


StarStarStarStarStar Great experience, as always! Thank you! —    (Patient since Mon Aug 08 00:00:00 MDT 2016)

Great experience, as always! Thank you!


StarStarStarNo StarNo Star The reception area was too chaotic with many people roaming around or sitting waiting to be seen —    (Patient since Tue Aug 09 00:00:00 MDT 2016)

The reception area was too chaotic with many people roaming around or sitting waiting to be seen. It seemed the office was overbooked. I also did not understand why my son was taken back to be tested but I was never notified he was seeing the doctor so I had no way of talking to the doctor until I asked to see him. My daughter was taken to be tested then returned because she had contacts in and there was no a room available for her to go? All she had to do was take them out but we had to wait and wait. Our two appointments lasted almost 2 hours total from the time we arrived to the time we left. Way too long and we were not happy with the wait or service from the tech. Love the doctor, but the rotating staff of techs is getting annoying.


StarStarStarStarStar Everyone is always extremely helpful and friendly!! —    (Patient since Mon Aug 01 00:00:00 MDT 2016)

Everyone is always extremely helpful and friendly!!


StarStarStarStarStar Extremely professional all the way around.Not much room for improvement. —    (Patient since Tue Aug 09 00:00:00 MDT 2016)

Extremely professional all the way around. Not much room for improvement.


StarStarStarStarStar Everyone nice and knowledgeable. —    (Patient since Wed Jul 26 00:00:00 MDT 2017)

Everyone nice and knowledgeable.


StarStarStarStarStar Dr Arnold was friendly and professional. Would absolutely suggest my friends use the service —    (Patient since Wed Jul 20 00:00:00 MDT 2016)

Dr Arnold was friendly and professional. Would absolutely suggest my friends use the service


StarStarStarStarStar Staff is always friendly and helpful!  — 

Staff is always friendly and helpful!


StarStarStarStarStar I've just moved to the area-- I always get nervous going to new doctors/ dentists/ optometrists —    (Patient since Mon Aug 08 00:00:00 MDT 2016)

I've just moved to the area-- I always get nervous going to new doctors/ dentists/ optometrists. But I didn't have any qualms going in, and everyone was very friendly.


StarStarStarStarStar 5 star service!! — 

Excellent service from the time I walked in the door.


StarStarStarStarStar Very impressed with the latest technology used in  —    (Patient since Wed Aug 03 00:00:00 MDT 2016)

Very impressed with the latest technology used in my initial exam


StarStarStarStarStar Very nice operation, comfortable atmosphere and highly professional staff/operator. —    (Patient since Mon Jul 18 00:00:00 MDT 2016)

Very nice operation, comfortable atmosphere and highly professional staff/operator.


StarStarStarStarStar It was an excellent experience —    (Patient since Wed Jul 27 00:00:00 MDT 2016)

It was an excellent experience. I was well informed, all my questions answered, and the individuals who provided service knew their jobs. Best appointment I have ever experienced.


StarStarStarStarStar Very professional and friendly — 

Never have had a bad experience, all of the staff from the receptionist to the doctor have been very friendly and courteous! I will keep making my appts to see Dr. Arnold yearly or as needed for the problems I have with my eyes.


StarStarStarStarStar Simply the Best! —    (Patient since Wed Jul 20 00:00:00 MDT 2016)

All aspects of the appointment, from staff to assessment, are professional, thorough, and well-done. Dr. Arnold and everyone who work there are friendly, approachable, and take great care with their patients. I highly recommend this office.


StarStarStarStarStar Staff helpful in explaining and giving their input. —    (Patient since Fri Sep 09 00:00:00 MDT 2016)

Staff helpful in explaining and giving their input.


StarStarStarStarStar Dr Arnold was wonderful. He explained everything to me and really listened —    (Patient since Fri Jul 01 00:00:00 MDT 2016)

Dr Arnold was wonderful. He explained everything to me and really listened.i will be bringing my entire family to see him. He is the best eye doctor I've been to in 30 years.


StarStarStarStarStar I always feel well cared for and given a good understanding of my condition and treatment. —    (Patient since Fri Apr 01 00:00:00 MDT 2016)

I always feel well cared for and given a good understanding of my condition and treatment.


StarStarStarStarStar Every person I encountered was knowledgeable in the area I expected them to be (e.g —    (Patient since Wed May 18 00:00:00 MDT 2016)

Every person I encountered was knowledgeable in the area I expected them to be (e.g., receptionist-insurance and scheduling; technician-equipment and baseline exams; doctor-specifics on patient eyes). Vision Care is even taking extra steps to be sure they have the most up-to-date equipment to help their patients with keeping their eyes as healthy as possible.


StarStarStarStarStar All the office personal were very helpful, friendly, and very professional —    (Patient since Mon Jun 20 00:00:00 MDT 2016)

All the office personal were very helpful, friendly, and very professional. I highly recommend this office to others.


StarStarStarStarStar Really nice office and Dr. Arnold and the girls are really nice —    (Patient since Mon Jun 20 00:00:00 MDT 2016)

Really nice office and Dr. Arnold and the girls are really nice


StarStarStarStarStar Great experience and already telling my friends about my visit.... Not to mention Dr —    (Patient since Mon Jun 20 00:00:00 MDT 2016)

Great experience and already telling my friends about my visit.... Not to mention Dr. Arnold looks like Channing Tatum!


StarStarStarStarStar Dr. Arnold —    (Patient since Mon Jun 20 00:00:00 MDT 2016)

Dr. Arnold and the staff are amazing, they take the time to explain everything and really listen to you.


StarStarStarStarStar Everyone was friendly and welcoming. This was very much appreciated as I just moved to the area. —    (Patient since Sat Jun 18 00:00:00 MDT 2016)

Everyone was friendly and welcoming. This was very much appreciated as I just moved to the area.


StarStarStarStarStar Very good experience for both my son and me. We will be lifelong folks at your office now —    (Patient since Sat Jul 23 00:00:00 MDT 2016)

Very good experience for both my son and me. We will be lifelong folks at your office now. My son was very relaxed for his first experience at the eye doc and picking glasses was probably harder for me than him! thanks!


StarStarStarStarStar The biggest problem I had was ordering my prescription sunglasses —    (Patient since Fri Apr 15 00:00:00 MDT 2016)

The biggest problem I had was ordering my prescription sunglasses. I came in 4 weeks before my vacation in anticipation of getting the sunglasses for the trip. I was originally told they would arrive in 2 weeks. Unfortunately, there were a number of mistakes made by the office, and the sunglasses did not come in until 6 weeks after ordering them, after I returned from vacation.


StarStarStarStarStar Very kind and respectful all over.  —    (Patient since Thu Jun 02 00:00:00 MDT 2016)

Very kind and respectful all over.


StarStarStarStarStar We love going to Dr. Arnold —    (Patient since Mon Jun 06 00:00:00 MDT 2016)

We love going to Dr. Arnold. He answers all my questions and all of his staff is knowledgeable and helpful. This is a very family oriented practice from children to adults.


StarStarStarStarStar Receptionist is always very helpful —    (Patient since Fri Jul 15 00:00:00 MDT 2016)

Receptionist is always very helpful


StarStarStarStarStar all very friendly and quite professional —    (Patient since Thu Jun 02 00:00:00 MDT 2016)

all very friendly and quite professional. each process was explained to me for the information the Dr. would need about my eye health.


StarStarStarStarStar I always have a great experience when I am at Vision Care Associates! Dr. Arnold is great! —    (Patient since Tue Aug 23 00:00:00 MDT 2016)

I always have a great experience when I am at Vision Care Associates! Dr. Arnold is great!


StarStarStarStarStar Dr. Arnold is the man! I always recieve thebest service whenever I'm in the office —    (Patient since Mon May 16 00:00:00 MDT 2016)

Dr. Arnold is the man! I always recieve thebest service whenever I'm in the office. It's more like visiting with friends than going to an appointment.


StarStarStarStarStar Thank you all so much! Wonderful experience and I truly appreciate it! —    (Patient since Fri May 13 00:00:00 MDT 2016)

Thank you all so much! Wonderful experience and I truly appreciate it!


StarStarStarStarStar Friendly people and skilled Doctors —    (Patient since Mon Jan 30 00:00:00 MST 2017)

Friendly people and skilled Doctors. We have used this office for all of our eye care since they first opened the office.


StarStarStarStarStar From the moement my wife and I came in the store, we were treated with warm welcome and made to... — 

From the moement my wife and I came in the store, we were treated with warm welcome and made to feel our business was appreciated.


StarStarStarStarStar This was my first eye appointment and I was extremely impressed! The staff was extremely friendly... —    (Patient since Mon Mar 28 00:00:00 MDT 2016)

This was my first eye appointment and I was extremely impressed! The staff was extremely friendly and Dr. Arnold was very knowledgeable and helpful during my visit. I will definitely come back again and would highly recommend to others. Thanks for a great first experience!!! -Christine Rapp


StarStarStarStarStar I am always impressed that everyone does not try to hurry you — 

I am always impressed that everyone does not try to hurry you. Any questions ask was explained and everyone took the time to make sure I understood it.


StarStarStarStarStar I've been coming her for a few years and I've always felt comfortable.  —    (Patient since Fri May 27 00:00:00 MDT 2016)

I've been coming her for a few years and I've always felt comfortable.


StarStarStarStarStar The minute I got into the car with my husband I remarked at how WONDERFUL my experience was —    (Patient since Tue Apr 19 00:00:00 MDT 2016)

The minute I got into the car with my husband I remarked at how WONDERFUL my experience was. It started with how easy it was to make the appointment, we called on a Tuesday for appointments for both my husband and I and we were able to get in the very next day :-) We were greeted with smiles and directed immediately to the frames that were covered by our insurance which gave us plenty of time to decide prior to our exam, the selection was fantastic as we have a state funded program and often the selection is small and plain. The technician, doctor and optician were not only knowledgeable but VERY personable, efficient and EXTREMELY friendly. We were pleased and surprised to get a phone call just a day later to let us know my husband's glasses were ready to be picked up and I just received a text that my bifocal glasses are ready, just two days for bifocals is phenomenal.


StarStarStarStarNo Star Friendly Service —    (Patient since Mon Apr 18 00:00:00 MDT 2016)

Purchased several pair of glasses (four) during initial visit. Disappointed when a new prescription was need the next year there was no discount on lenses unless new frames were purchased.


StarStarStarStarStar Everyone was so very friendly and helpful.  —    (Patient since Fri May 13 00:00:00 MDT 2016)

Everyone was so very friendly and helpful.


StarStarStarStarStar The receptionist had reviewed my insurance before my arrival and informed what my costs would be —    (Patient since Fri Apr 29 00:00:00 MDT 2016)

The receptionist had reviewed my insurance before my arrival and informed what my costs would be. I so appreciate the time Dr. Arnold spent with me. I had lots of questions and he took the time to give me all of my options. As for his technician, she was very professional and precise.


StarStarStarStarStar Dr. Franken and the entire staff were excellent. They were very professional, helpful, and caring —    (Patient since Tue Apr 12 00:00:00 MDT 2016)

Dr. Franken and the entire staff were excellent. They were very professional, helpful, and caring.


StarStarStarStarStar Never have a problem getting an appointment and appreciate that the doctor is there on Saturdays —    (Patient since Tue Dec 27 00:00:00 MST 2016)

Never have a problem getting an appointment and appreciate that the doctor is there on Saturdays. Everyone is very nice and they all go the extra mile to make sure you are satisfied.


StarStarStarStarStar Great Job —    (Patient since Tue May 10 00:00:00 MDT 2016)

I was a bit uneasy about going to the eye doctor as it has been many years since I have had my eyes checked. They made me feel very comfortable and did a great job of explaining each part of the exam.


StarStarStarStarStar My visit to your office —    (Patient since Thu Mar 31 00:00:00 MDT 2016)

I have been very pleased each time I have been To your office for a check up. Your people are always polite and helpful.


StarStarStarStarStar Amazing experience! Will recommend to others. Great trchno —    (Patient since Wed Apr 06 00:00:00 MDT 2016)

Amazing experience! Will recommend to others. Great trchno


StarStarStarStarStar Very professional yet friendly service all around. —    (Patient since Sat Jul 15 00:00:00 MDT 2017)

Very professional yet friendly service all around.


StarStarStarStarStar As a new patient, I felt very welcomed by Dr. Arnold and the staff. I appreciate Dr — 

As a new patient, I felt very welcomed by Dr. Arnold and the staff. I appreciate Dr. Arnold's willingness to help me find an answer to my annoying chronic dry eye. Never having problems with my eyes in the past, I was suspicious of something more than just dry eye, but Dr. Arnold was so patient with me and my many questions. He allowed me to visually see the problem and did all that he could to find any underlying issues. He offered several treatment plan options and sent me home with plenty of samples. I never once felt pressured or rushed with my appointment. Thank you for all of your help! I will definitely recommend your office to friends and family!


StarStarStarStarStar very good made me feel very comfortable and every one was so nice they made me feel right at home... —    (Patient since Wed Jun 29 00:00:00 MDT 2016)

very good made me feel very comfortable and every one was so nice they made me feel right at home and give me a full exam and I left feeling better about my eyes than I have in a long time so thank so much


StarStarStarStarStar i apprecate the flexability with our crazy schedule and scheduling conflicts. —    (Patient since Sat Mar 12 00:00:00 MST 2016)

i apprecate the flexability with our crazy schedule and scheduling conflicts.


StarStarStarStarStar Our son received contacts for the first time(he is 11) and Audrey was so patient and kind with him —    (Patient since Thu Mar 24 00:00:00 MDT 2016)

Our son received contacts for the first time(he is 11) and Audrey was so patient and kind with him. We were there for trying for quite a while. It is that kind of service that makes us keep coming back!


StarStarStarStarStar Excellent Care! —    (Patient since Sat Mar 19 00:00:00 MDT 2016)

Friendly, professional, knowledgeable optometrists and staff!


StarStarStarStarStar It was a good visit and enjoyable. —    (Patient since Fri Mar 18 00:00:00 MDT 2016)

It was a good visit and enjoyable.


StarStarStarStarStar I a like the fact that you send text messages & emails reminding me of my apt —    (Patient since Wed Mar 23 00:00:00 MDT 2016)

I a like the fact that you send text messages & emails reminding me of my apt. You also schedule annual visits & then send out cards when it's time. I also had a lot of ?s about ins prior to my apt & they were answered promptly & in detail.


StarStarStarStarStar My daughter said she knew Dr Arnold was nice right away. I asked her how she knew — 

My daughter said she knew Dr Arnold was nice right away. I asked her how she knew. She said by the number of wrinkles. I asked her how many he had. She responded ZERO.


StarStarStarStarStar Still looking to change careers let me know if you have any openings? —    (Patient since Tue Mar 08 00:00:00 MST 2016)

Still looking to change careers let me know if you have any openings?


StarStarStarStarStar Always a good experience. I have total confidence in Dr Franken —    (Patient since Mon Feb 29 00:00:00 MST 2016)

Always a good experience. I have total confidence in Dr Franken


StarStarStarStarStar Always a pleasant visit All personnel seem very qualified and friendly They all make the visit a... —    (Patient since Fri Oct 28 00:00:00 MDT 2016)

Always a pleasant visit All personnel seem very qualified and friendly They all make the visit a breeze!


StarStarStarStarStar Thorough —    (Patient since Tue Mar 29 00:00:00 MDT 2016)

I always leave feeling informed and comfortable knowing that I am well taken care of.


StarStarStarStarStar I was not happy with the perscription it was $1000 for 90 days with my insurance so of course I... —    (Patient since Wed Apr 27 00:00:00 MDT 2016)

I was not happy with the perscription it was $1000 for 90 days with my insurance so of course I did not get it filled. Even a 30 day supply is $368. That is CRAZY!!!! I know that is out of the doctors hands but really how is anyone able to afford that. I feel like there would be an alternative to this but I was just told to try an over the counter med and wasn't even given a specific kind or brand to get. UGH!!!!!


StarStarStarStarStar Thanks for seeing me earlier than my scheduled appointment. — 

Thanks for seeing me earlier than my scheduled appointment.


StarStarStarStarStar Awesome! —    (Patient since Mon Aug 08 00:00:00 MDT 2016)

Always a pleasant experience! Thank you for getting me in on such short notice.


StarStarStarStarStar Friendly and Knowlegable —    (Patient since Mon Feb 20 00:00:00 MST 2017)

Dr. Franken and his staff at Vision Care Associates are very friendly and helpful. The office is modern and clean and their eyeglass selection is top notch! Prices are competitive as well. Thanks!


StarStarStarStarStar Everyone in your office is friendly. I always enjoy my visits! —    (Patient since Wed Feb 22 00:00:00 MST 2017)

Everyone in your office is friendly. I always enjoy my visits!


StarStarStarStarNo Star was shocked by the appearance of the technician. Also looked very young —    (Patient since Tue Feb 14 00:00:00 MST 2017)

was shocked by the appearance of the technician. Also looked very young. Was very uncomfortable at first, but can't say that she did anything wrong. Perception I guess. Did effect my mood. Jim


StarStarStarStarStar I appreciate the text messages and email as reminders of upcoming appointments. Also, Dr —    (Patient since Tue Jun 21 00:00:00 MDT 2016)

I appreciate the text messages and email as reminders of upcoming appointments. Also, Dr. Franken is excellent and diagnosing, explaining, and treating any vision problems that arise. Mary Anspaugh


StarStarStarStarStar Very professional and friendly staff.  —    (Patient since Wed Feb 08 00:00:00 MST 2017)

Very professional and friendly staff.


StarStarStarStarStar I was very pleased with my visit and the care that I got — 

I was very pleased with my visit and the care that I got. I really liked your receptionist especially when I called to make an appointment on the phone.


StarStarStarStarStar Unable to look at glasses because my eyes had been dialated —    (Patient since Fri Feb 17 00:00:00 MST 2017)

Unable to look at glasses because my eyes had been dialated


StarStarStarStarStar First class service  —    (Patient since Tue Jan 17 00:00:00 MST 2017)

Aaliyah was knowledgable and personable in regards to selecting frames. Terri was welcoming and pleasant at the front desk


StarStarStarStarStar Great service. Madison really likes coming there and she feels comfortable —    (Patient since Thu Feb 02 00:00:00 MST 2017)

Great service. Madison really likes coming there and she feels comfortable. She misses getting her ice cream.


StarStarStarStarStar Everyone I interacted with was awesome. Audrey, Debbie, Robert, and the biggest rock star of all. —    (Patient since Tue Jun 14 00:00:00 MDT 2016)

Everyone I interacted with was awesome. Audrey, Debbie, Robert, and the biggest rock star of all...Dr Arnold, were incredibly patient and helped me through this uncomfortable process for me. The only thing that would make the office better is a disco ball, some lights, and some music. Other than that it was a great experience. Thanks.


StarStarStarStarStar Everyone is so friendly and professional. —    (Patient since Fri Sep 09 00:00:00 MDT 2016)

Everyone is so friendly and professional.


StarStarStarStarStar Very professional — 

This was my first visit to this office to see Dr. Arnold. From the time I arrived for my appointment and throughout the process of seeing the Doctor, the staff was very professional,courteous and polite. I will be returning for my yearly examines. Thank you


StarStarStarStarStar I was surprised and a little angered by the additional $20 dollar charge for contact lens use —    (Patient since Wed Jan 18 00:00:00 MST 2017)

I was surprised and a little angered by the additional $20 dollar charge for contact lens use. This fee is apparently to show someone how to put on and take off the contact lens. The office visit is already pricy, but adding this charge is rather insulting to be honest. I've been to many Eye doctors and have never been charged this fee. I'm considering going somewhere else in the future.


StarStarStarStarStar I enjoy our visit. The doctor was very thorough. I am glad I switched doctors.  —    (Patient since Wed Jan 11 00:00:00 MST 2017)

I enjoy our visit. The doctor was very thorough. I am glad I switched doctors.


StarStarStarStarStar Great service as expected. That is why we chose to have eye exams at your office —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

Great service as expected. That is why we chose to have eye exams at your office. Daughter had very good experience ( with contacts )at Lawrence office while at K.U.


StarStarStarStarStar I'm new to the area and was warmly welcomed by the staff and even another customer!! —    (Patient since Mon Jan 05 00:00:00 MST 2015)

I'm new to the area and was warmly welcomed by the staff and even another customer!!


StarStarStarStarStar I am soooo very appreciative of you being able to see me on a very short notice for my eye problem —    (Patient since Wed Mar 01 00:00:00 MST 2017)

I am soooo very appreciative of you being able to see me on a very short notice for my eye problem. Has already improved a lot!!


StarStarStarStarStar It was a very enjoyable visit, everyone was very nice and friendly. — 

It was a very enjoyable visit, everyone was very nice and friendly.


StarStarStarStarStar It's always pleasant to come to the office —    (Patient since Mon Feb 29 00:00:00 MST 2016)

It's always pleasant to come to the office. All the people I interact with are courteous, friendly and make me feel at ease.


StarStarStarStarStar So glad to see complimentary coffee —    (Patient since Thu Jan 05 00:00:00 MST 2017)

So glad to see complimentary coffee


StarStarStarStarStar Great staff, courteous, helpful, pleasant. Much better than the place I used to go to — 

Great staff, courteous, helpful, pleasant. Much better than the place I used to go to. Hands down better here! Kudos for a great experience.


StarStarStarStarStar Everyone was very nice and professional. —    (Patient since Wed Jan 11 00:00:00 MST 2017)

Everyone was very nice and professional.


StarStarStarStarStar Excellent experience as always. —    (Patient since Mon Dec 12 00:00:00 MST 2016)

Excellent experience as always.


StarStarStarStarStar A coat rack or coat hooks would be nice — 

A coat rack or coat hooks would be nice. Also a hook in the restroom on which to hang a handbag would be convenient.


StarStarStarStarStar Was very impressed with the professionalism and knowledge of Audrey(?) —    (Patient since Fri Jul 08 00:00:00 MDT 2016)

Was very impressed with the professionalism and knowledge of Audrey(?). She did a great job of walking me through the exam, what was going to happen, what to expect, how it would feel, etc. She is an excellent representative for your business. The entire experience exceeded my expectations.


StarStarStarStarStar As a fairly new client our 2nd year visit was great —    (Patient since Tue May 30 00:00:00 MDT 2017)

As a fairly new client our 2nd year visit was great. The updated technology is fabulous and well worth the charge. See you next year!


StarStarStarStarStar All was good,crucial mistake was the lack of info about the eye drops that was put in mine and my... —    (Patient since Mon Mar 06 00:00:00 MST 2017)

All was good,crucial mistake was the lack of info about the eye drops that was put in mine and my daughters eyes. the light was so blinding for my daughter that she had to pull over for me to come get her.The only reason I could drive was because i had sun glasses.Patience need to be told of the effects of those drops.Its dangerous to drive after that treatment


StarStarStarStarStar I have gone to Dr. Franken since the office first opened —    (Patient since Mon Aug 22 00:00:00 MDT 2016)

I have gone to Dr. Franken since the office first opened. They treat me like I am their only patient. Debbie and Dr. Franken worked me in due to an eye infection. They go above and beyond to care for their patients. I have been to Dr. Arnold and would also recommend him. Both doctors are available for emergencies.


StarStarStarStarStar Very nice practice. All of our family members have had nothing but great experiences there —    (Patient since Wed May 18 00:00:00 MDT 2016)

Very nice practice. All of our family members have had nothing but great experiences there


StarStarStarStarStar Excellent work and very professional —    (Patient since Thu Jul 14 00:00:00 MDT 2016)

Excellent work and very professional


StarStarStarStarStar I've been with Vision Care Associates for seven years and won't ever change! —    (Patient since Sat Dec 03 00:00:00 MST 2016)

I've been with Vision Care Associates for seven years and won't ever change!


StarStarStarStarStar Excellent Family Eye Care Business —    (Patient since Sat Dec 03 00:00:00 MST 2016)

Both optometrists are caring, punctual, knowledgeable, and up to date with practices and products. Staff is welcoming and helpful!


StarStarStarStarStar Great service with knowledgeable and friendly staff. Thanks for a great experience! — 

Great service with knowledgeable and friendly staff. Thanks for a great experience!


StarStarStarStarStar I enjoy coming for check ups and I always learn new things —    (Patient since Thu Dec 01 00:00:00 MST 2016)

I enjoy coming for check ups and I always learn new things. Thankful for knowledgeable and friendly staff.


StarStarStarStarStar I feel very comfortable coming there and everyone takes the time to explain each step and everyone... — 

I feel very comfortable coming there and everyone takes the time to explain each step and everyone seems to have excellent skills.


StarStarStarStarStar Professional —    (Patient since Thu Oct 20 00:00:00 MDT 2016)

A great professional place for all of your eye care.


StarStarStarStarStar Dr Arnold and his staff are always patient and understanding of all my questions — 

Dr Arnold and his staff are always patient and understanding of all my questions. They are very thorough with the explanations. They are on the top of my list when recommending to others.


StarStarStarStarStar My visit was very satisfactory and the staff was very friendly and helpful. —    (Patient since Thu Mar 31 00:00:00 MDT 2016)

My visit was very satisfactory and the staff was very friendly and helpful.


StarStarStarStarStar excellent —    (Patient since Wed Oct 12 00:00:00 MDT 2016)

Best eye doctors I've ever been to.


StarStarStarStarStar As usual, very professional in all areas.  —    (Patient since Mon Oct 10 00:00:00 MDT 2016)

As usual, very professional in all areas.


StarStarStarStarStar On number 8 you need a Not Applicable. —    (Patient since Thu Oct 13 00:00:00 MDT 2016)

On number 8 you need a Not Applicable.


StarStarStarStarStar Excellent Clinic —    (Patient since Wed Sep 24 00:00:00 MDT 2014)

Excellent Clinic-Everyone from the receptionist, to the technician, and Dr. Arnold welcomed me with a smile and were very friendly. Everyone thoroughly explained procedures, especially Dr. Arnold. Friendliness and taking the time to answer my questions is sadly a rarity in many clinics, but Vision Care Associates went above and beyond expectations.


StarStarStarStarStar I am a younger professional and the tech felt it appropriate to present and speak in such a way I... —    (Patient since Sat Jan 07 00:00:00 MST 2017)

I am a younger professional and the tech felt it appropriate to present and speak in such a way I did not find was very professional for the job or setting. She was very nice, but her professionalism and maturity were a bit lacking in both outward appearance and communications.


StarStarStarStarStar My only negative comment is that the "10 minutes" I needed to wait for my eyes to dilate before... —    (Patient since Fri Oct 13 00:00:00 MDT 2017)

My only negative comment is that the "10 minutes" I needed to wait for my eyes to dilate before the Dr. Would be back was at least 20 minutes.


StarStarStarStarStar Contacts Exam —    (Patient since Tue Dec 20 00:00:00 MST 2016)

Staff Knowledgeable and helpful, Doctor answered all of my questions.


StarStarStarStarStar Everything was just fine.  —    (Patient since Tue Aug 30 00:00:00 MDT 2016)

Everything was just fine.


StarStarStarStarStar I enjoy the thorough screening tests and the professional care offered by all staff.  —    (Patient since Wed Aug 31 00:00:00 MDT 2016)

I enjoy the thorough screening tests and the professional care offered by all staff.


StarStarStarStarStar The personnel in the office are knowledgeable, extremely nice and helpful. —    (Patient since Mon Aug 29 00:00:00 MDT 2016)

The personnel in the office are knowledgeable, extremely nice and helpful.


StarStarStarStarStar I had a very good experience. The service was friendly and all staff were very helpful —    (Patient since Tue Aug 30 00:00:00 MDT 2016)

I had a very good experience. The service was friendly and all staff were very helpful. I will be coming back for future visits and will recommend this office to others.


StarStarStarStarStar As always, everyone at VC Associates was extremely friendly, helpful and professional —    (Patient since Thu Aug 25 00:00:00 MDT 2016)

As always, everyone at VC Associates was extremely friendly, helpful and professional. I look forward to my next visit!


StarStarStarStarStar Very happy with the service, just moving to Kansas we are very pleased. — 

Very happy with the service, just moving to Kansas we are very pleased.


StarStarStarStarStar Love these guys! —    (Patient since Mon Jan 09 00:00:00 MST 2017)

Fantastic visit, as always. I look forward to my appointments with Dr. Arnold. He's an incredible doctor, and his staff is amazing!


StarStarStarStarNo Star Knowledgeable - Professional - Freindly —    (Patient since Tue Aug 09 00:00:00 MDT 2016)

Recommend this office. Very professional and thorough.


StarStarStarStarStar I like your whole staff. They are so kind and helpful —    (Patient since Thu Aug 11 00:00:00 MDT 2016)

I like your whole staff. They are so kind and helpful. I do have to admit that I was surprised that I had to wait so long. Granted, I was 5min. late to my appt. of 3:45 but I was not seen until 4:20. That length of time has neve happened before.


StarStarStarStarStar I felt I had a very thorough exam and feel the doctor will work with me to make sure my new... —    (Patient since Fri Mar 10 00:00:00 MST 2017)

I felt I had a very thorough exam and feel the doctor will work with me to make sure my new glasses work better with computer duties !!


StarStarStarStarStar I felt every aspect of my experience was excellent and I even received my glasses inless than a... —    (Patient since Thu Jul 28 00:00:00 MDT 2016)

I felt every aspect of my experience was excellent and I even received my glasses inless than a week!


StarStarStarStarStar We brought my daughter in for the first time, and she was nervous — 

We brought my daughter in for the first time, and she was nervous. She was very quickly put at ease with everyone who helped her or spoke to her! We would highly recommend this office!


StarStarStarStarStar Great office! —    (Patient since Mon Jul 18 00:00:00 MDT 2016)

Everyone in this office is helpful and kind! They take care of all my insurance, letting me know up front what my co pay is. Wish that happened when I went to the physician's office. Dr. Arnold is thorough and a genuinely nice guy. He remembers details about my family and chats during the exam. Great office, good location, friendly, thorough, and professional.


StarStarStarStarStar Most were very friendly and courteous. Dr. Franken very down to earth. —    (Patient since Tue Jan 17 00:00:00 MST 2017)

Most were very friendly and courteous. Dr. Franken very down to earth.


StarStarStarStarStar It was very quick. Everyone was friendly and knowledgeable. —    (Patient since Thu Aug 11 00:00:00 MDT 2016)

It was very quick. Everyone was friendly and knowledgeable.


StarStarStarStarStar First Visit —    (Patient since Thu Jul 14 00:00:00 MDT 2016)

Great first visit! Thanks!


StarStarStarStarStar Service was personalized for my age and general health conditions. —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

Service was personalized for my age and general health conditions.


StarStarStarStarStar Five Stars —    (Patient since Wed Jul 20 00:00:00 MDT 2016)

The appointment was professional, friendly, and fast. Dr. Arnold and his staff are excellent!


StarStarStarStarNo Star annual eye exam — 

Nice visit, was in and out very quickly but did not feel rushed. love having a good eye doctor here in our neighborhood!


StarStarStarStarStar Perfect —    (Patient since Tue Jun 07 00:00:00 MDT 2016)

They were on time, professional, and I left with complete understanding of my daughters need and projected plan of action for her.


StarStarStarStarStar I will be a regular / returning client because of Audrey and Dr. Arnold — 

I will be a regular / returning client because of Audrey and Dr. Arnold. They are very professional and informative.


StarStarStarStarStar Everything was very professional, pleasant and easy going —    (Patient since Mon Jun 20 00:00:00 MDT 2016)

Everything was very professional, pleasant and easy going. My wife will probably make an appointment for a chekup and maybe her sister. Thanks


StarStarStarStarStar Great job as always —    (Patient since Mon Jul 11 00:00:00 MDT 2016)

Great job as always. My wife and I both go to VCA in Shawnee for our vision care and we think it is an excellent place. Thanks, all!


StarStarStarStarStar I gave a lower rating on the receptionists because when I arrived there were two sitting at the... —    (Patient since Mon Nov 07 00:00:00 MST 2016)

I gave a lower rating on the receptionists because when I arrived there were two sitting at the desk and neither gave eye contact, greeted, asked if I needed help or that they would be right with me. The employee that has the office behind the front desk did acknowledge me, told the technician I was there and knew me by name. My personal opinion is that if the two employees are not suppose to help clients, then maybe they should be in a different location. This happened more than once.


StarStarStarStarStar Vision appointment - contact lens fitting —    (Patient since Tue Jun 21 00:00:00 MDT 2016)

This was my first visit to Vision Care Associates and I was very happy with the friendliness and professionalism


StarStarStarStarStar First visit —    (Patient since Wed May 18 00:00:00 MDT 2016)

Great location and very nice and friendly staff!


StarStarStarStarStar Dr. Franken —    (Patient since Thu Mar 31 00:00:00 MDT 2016)

Gracey has been a patient of Dr. Franken for three years and he is so patient with her as she is learning to work with contacts. He is very thorough with any questions Gracey or I have and he has built a wonderful rapport with her. Thank you!


StarStarStarStarNo Star Eye appointment review —    (Patient since Sat Jul 01 00:00:00 MDT 2017)

Very quick, efficient appointment. Friendly staff.


StarStarStarStarStar Great Service —    (Patient since Fri Jul 29 00:00:00 MDT 2016)

Very professional. Dr. Arnold takes the time to explain the condition of your eyes.


StarStarStarStarStar vision care associates —    (Patient since Fri Jun 17 00:00:00 MDT 2016)

Very nice visit all around!


StarStarStarStarStar It was very good. Appreciated getting an appointment quickly as my glasses had broken —    (Patient since Wed Jun 22 00:00:00 MDT 2016)

It was very good. Appreciated getting an appointment quickly as my glasses had broken. The staff was very helpful. The doctor was very nice and friendly. He explained everything in term that I could understand.


StarStarStarStarStar Excellent service! —    (Patient since Fri Jun 16 00:00:00 MDT 2017)

In and out in less than 30 minutes. I had no wait time!


StarStarStarStarStar Vision care —    (Patient since Thu Nov 17 00:00:00 MST 2016)

The clinic is a very friendly and comfortable Place! Very clean....excellent staff


StarStarStarStarStar Your Technician Taylor was excellent. She was thorough and explained everything in a clear manner —    (Patient since Wed Jun 22 00:00:00 MDT 2016)

Your Technician Taylor was excellent. She was thorough and explained everything in a clear manner. Dr. Arnold was also very thorough and did not rush the appointment. He took time to explain matters in a clear and concise manner. The reception desk was also responsible for us coming to the office in the first place by explaining our insurance coverage and scheduling early appointments. They acted in the best interest of your practice. So all-in-all, it was your people and their professionalism that will bring us back. This is a great practice. And it's close to where we live. Keep it up! And don't move elsewhere.


StarStarStarStarStar I felt comfortable, and the staff was very friendly and welcoming.  —    (Patient since Fri Jun 06 00:00:00 MDT 2014)

I felt comfortable, and the staff was very friendly and welcoming.


StarStarStarStarStar Excellent, friendly and fast service! —    (Patient since Mon Oct 24 00:00:00 MDT 2016)

Excellent, friendly and fast service!


StarStarStarStarStar Excellent staff and experience —    (Patient since Fri Jun 10 00:00:00 MDT 2016)

The staff at VCA is highly knowledgeable about insurance, the technician was polite and fun to talk to, and Dr. Franken was nice, quick, and knew his stuff. I am excited for my frames to come in soon.


StarStarStarStarStar No appointment, took me right in. Great friendly staff.  — 

No appointment, took me right in. Great friendly staff.


StarStarStarStarStar Good I like to go see this  — 

Good I like to go see this eye care.


StarStarStarStarStar great eye dr and proffesional staff —    (Patient since Tue May 31 00:00:00 MDT 2016)

Great dr and proffesional staff


StarStarStarStarStar Absolutely fabulous customer patient service from both staff and Doctor!! Awesome selection of... —    (Patient since Mon Jun 20 00:00:00 MDT 2016)

Absolutely fabulous customer patient service from both staff and Doctor!! Awesome selection of frames and quality at a very reasonable price!!


StarStarStarStarStar I was surprised about how quickly the office was able to see me since I had called up only a few... —    (Patient since Tue Mar 01 00:00:00 MST 2016)

I was surprised about how quickly the office was able to see me since I had called up only a few minutes before coming in. Very friendly staff and knowledgeable doctors who explain procedures and care thoroughly.


StarStarStarStarStar As always...professional, courteous and friendly —    (Patient since Tue May 10 00:00:00 MDT 2016)

As always...professional, courteous and friendly


StarStarStarStarStar Even though I was late for my appt, everyone was very understanding and helpful. Dr —    (Patient since Tue May 10 00:00:00 MDT 2016)

Even though I was late for my appt, everyone was very understanding and helpful. Dr. Franken did a great job with the examination and I trust that as I go through further testing, he will continue to do a great job.


StarStarStarStarStar Excellent service! Great staff! —    (Patient since Thu Apr 28 00:00:00 MDT 2016)

Excellent service! Great staff!


StarStarStarStarStar Professional and Friendly —    (Patient since Mon Apr 25 00:00:00 MDT 2016)

I have always had a wonderful experience here. They are extremely professional and always friendly. O thoroughly trust them with the health of my eyes.


StarStarStarStarStar Pleasurable experience....... —    (Patient since Wed May 11 00:00:00 MDT 2016)

Pleasurable experience.......


StarStarStarStarStar I was very pleased with everybody I had contact with —    (Patient since Fri Apr 08 00:00:00 MDT 2016)

I was very pleased with everybody I had contact with. Also the modernization of the technology was impressive. I wish I had switched over to VCA a long time ago!


StarStarStarStarStar I have been pleased everytime I have been in for an appointment —    (Patient since Tue Mar 01 00:00:00 MST 2016)

I have been pleased everytime I have been in for an appointment. I would (and have) recommended this practice to others


StarStarStarStarStar Great, everyone very professional and courteous. —    (Patient since Thu Apr 07 00:00:00 MDT 2016)

Great, everyone very professional and courteous.


StarStarStarStarStar Friendly and Professional —    (Patient since Mon Mar 21 00:00:00 MDT 2016)

I feel comfortable and well taken care of.


StarStarStarStarStar The only thing I was not happy about was that, the front desk lady did not tell me about insurance... — 

The only thing I was not happy about was that, the front desk lady did not tell me about insurance not covering the appt until after my appt was over. That should have all been checked out before my appt. So then I have to pay the full amt. Other than that love the place


StarStarStarStarStar Was happy to see 1/2 off a second pair of glasses which included the sunglasses —    (Patient since Sat Apr 02 00:00:00 MDT 2016)

Was happy to see 1/2 off a second pair of glasses which included the sunglasses. Excellent selection of name brands.


StarStarStarStarStar Visit 3/17 —    (Patient since Thu Mar 03 00:00:00 MST 2016)

Staff was great and very friendly. Dr. Arnold has always been helpful. I always enjoy my KU basketball talks with Dr. Arnold.


StarStarStarStarStar I think I had a good exam, so I am hoping my glasses will enable me to see well —    (Patient since Wed Aug 31 00:00:00 MDT 2016)

I think I had a good exam, so I am hoping my glasses will enable me to see well. My last RX did not last one year--I was told my vision really changed dramatically since my visit in March of 2013. At the advise of the DR, I selected a frame to support the multi phase vision corrections (not as narrow)--I am very hopeful this will help with my correction. I feel Robert did a great job fitting my RX to my glasses.


StarStarStarStarStar march 13 —    (Patient since Sat Jan 28 00:00:00 MST 2017)

Need to include a N/A in choices


StarStarStarStarStar Very helpful and calming —    (Patient since Thu Nov 17 00:00:00 MST 2016)

The staff & technician were really helpful. Dr. Franken was very professional and calming. My daughter had a piece of metal in her eye, and she was leaving on spring break the next day. He took care of her, and explained what to look for, etc. My daughter & I were both reassured and relieved.


StarStarStarStarStar Dr. Franklin was very friendly, courteous, and professional —    (Patient since Tue Mar 29 00:00:00 MDT 2016)

Dr. Franklin was very friendly, courteous, and professional. He was thorough on explaining complications with my eyes.


StarStarStarStarStar Optometrist Visit — 

I visited Dr. Arnold last week for the first time as I recently moved. His office staff was very helpful in getting everything set up and working with my insurance company. Dr. Arnold and his Staff were very professional and fast, and I did not have to wait at all for my appointment. When I ordered my contacts, they were shipped to me within a couple days. Overall, was an excellent visit. I've found my new eye doctor.


StarStarStarStarStar Great visit —    (Patient since Wed Feb 01 00:00:00 MST 2017)

My son was trying out contacts, and everyone was very patient with him!


StarStarStarStarStar Such a pleasure working with EVERY staff member. Great experience. We will be back! — 

Such a pleasure working with EVERY staff member. Great experience. We will be back!


StarStarStarStarStar Great Experience — 

Everyone is friendly and helpful. Definitely recommend this office to anyone in search of a great eye doctor.


StarStarStarStarStar Wonderful — 

OMG! Wonderful and qualified doctors and assistants - i already have recommended you to other people. And good looking people too! if you have to stare into someones face it is a bonus that they are attractive.


StarStarStarStarNo Star Unplanned visit —    (Patient since Thu May 12 00:00:00 MDT 2016)

Was able to get me right in for emergency console.


StarStarStarStarStar Great Experience —    (Patient since Tue Apr 19 00:00:00 MDT 2016)

I always enjoy my time at VCA, the staff is both friendly and helpful. Loved the tip from Dr. A regarding dry eyes...it's working:-)


StarStarStarStarStar Excellent in all aspects! — 

Excellent in all aspects!


StarStarStarStarStar The office staff as usual was very courteous —    (Patient since Mon Mar 07 00:00:00 MST 2016)

The office staff as usual was very courteous. I was more than an hour early for my appointment and popped in to see if there were any openings. Lucky, there was and I was taken back almost immediately.


StarStarStarStarStar Very pleased with the service —    (Patient since Mon Mar 07 00:00:00 MST 2016)

Very pleased with the service


StarStarStarStarStar Excellent — 

The staff was very knowledgeable, and helpful.


StarStarStarStarStar Everyone was so professional, nice, and friendly! Doctor took the time to explain everything to... — 

Everyone was so professional, nice, and friendly! Doctor took the time to explain everything to me, and I also didn't have to wait for longer than 5 minutes to start my appointment.


StarStarStarStarStar Great experience, as always —    (Patient since Mon Dec 05 00:00:00 MST 2016)

Great experience, as always


StarStarStarStarStar It was wonderful. Everyone is so nice and friendly — 

It was wonderful. Everyone is so nice and friendly. There's not anything I could tell you to change to make it any better.


StarStarStarStarStar Thanks for doing a great job for Max! — 

Thanks for doing a great job for Max!


StarStarStarStarStar Very helpful and friendly.  — 

Very helpful and friendly.


StarStarStarStarStar Vision Care Assosciates —    (Patient since Mon Feb 27 00:00:00 MST 2017)

Friendly and informative.


I was very impressed with the operation —    (Patient since Thu Jun 02 00:00:00 MDT 2016)

I was very impressed with the operation. I didn't realize I had vision insurance until your receptionist advised me. What a nice surprise! Everything was 10+ - service, timing, friendliness, thoroughness - Will definitely return!


StarStarStarStarStar Great experience  — 

Whenever I have an eye appointment, I look forward to it! My experience every time is positive and inviting. The ladies at the front are so friendly and warm, I love chatting with them and catching up; it's like we are old friends! And Dr. Arnold is very welcoming and genuinely cares about his clients. I will always stick with Vision Care Associates! Thanks for all you guys do!


StarStarStarStarStar As always Dr Franken and office staff do an excellent job of taking care of patients Dr Franken... —    (Patient since Fri Oct 28 00:00:00 MDT 2016)

As always Dr Franken and office staff do an excellent job of taking care of patients Dr Franken gives thorough eye exams with a "vision" of what is best for you personally Will definitely refer friends!


StarStarStarStarStar Clean office; Friendly and knowledgeable staff  —    (Patient since Tue Mar 01 00:00:00 MST 2016)

I have been going to this office for a couple of years now and they are always very thorough with explaining my benefits. They are also clearly explain what is going on with my vision and prescriptions.


StarStarStarStarStar Was told I would be worked in for my appointment, so I might have a little bit of a wait —    (Patient since Sat Feb 25 00:00:00 MST 2017)

Was told I would be worked in for my appointment, so I might have a little bit of a wait. I arrived a little late and was seen immediately! What a pleasant surprise! Friendly staff!


StarStarStarStarStar Everyone is so caring and helpful, I love coming to Vision Care. — 

Everyone is so caring and helpful, I love coming to Vision Care.


StarStarStarStarStar Everyone that I spoke with at the office was very kind and courteous —    (Patient since Sat Jan 07 00:00:00 MST 2017)

Everyone that I spoke with at the office was very kind and courteous. I'm glad I now have an eye doctor within 5 minutes of my house!


StarStarStarStarStar Eye Care —    (Patient since Fri Jul 08 00:00:00 MDT 2016)

Excellent all the way around!


StarStarStarStarStar exceptional service —    (Patient since Sun Jun 26 00:00:00 MDT 2016)

I have been a patient at vision care associates with Dr. Franken for several years now. Every visit I have had has been a very good experience. Everyone is so well trained and knowledgeable. Dr. Franken truly cares about you and makes sure you have all you need to be successful in achieving maximum eye health. Vision care associate staff and Doctors treat you like family. I am blessed and proud to recommend vision care associates to everyone I know.


StarStarStarStarStar excellent eye care —    (Patient since Tue Jan 03 00:00:00 MST 2017)

I have been going to see Vision Care Associates for the past five years and have always had an excellent experience. My daughter (currently two years old)did her first eye screening there and also loves it.


StarStarStarStarStar Me —    (Patient since Fri Apr 22 00:00:00 MDT 2016)

Always enjoyable. Will come back next year.


StarStarStarStarStar Great Experience. —    (Patient since Tue Dec 17 00:00:00 MST 2013)

Everyone was helpful and friendly and even gave me advice on what frames to get. I would definitely recommend them and come back myself...


StarStarStarStarStar Great place to go. The entire staff is always very professional and friendly. —    (Patient since Thu Apr 14 00:00:00 MDT 2016)

Great place to go. The entire staff is always very professional and friendly.


StarStarStarStarStar Provided an excellent plan for the future. —    (Patient since Tue Jun 07 00:00:00 MDT 2016)

Provided an excellent plan for the future.


StarStarStarNo StarNo Star My appointment was for 5:45. —    (Patient since Wed May 25 00:00:00 MDT 2016)

My appointment was for 5:45. I got there at5:25. Started my checkup at 5:30. Technician was done in less than 10 minutes. Waited for dr Arnold till 6:08. Put drops in my eyes then waited till 7:15. I guess it's not so bad for over 2 hour + appointment- I did get one free McDonald ice cream cone.


My appointment was for 5:45. I —    (Patient since Wed May 25 00:00:00 MDT 2016)

My appointment was for 5:45. I got there at5:25. Started my checkup at 5:30. Technician was done in less than 10 minutes. Waited for dr Arnold till 6:08. Put drops in my eyes then waited till 7:15. I guess it's not so bad for over 2 hour + appointment- I did get one free McDonald ice cream cone.


StarStarStarStarNo Star excellent service —    (Patient since Tue Dec 10 00:00:00 MST 2013)

Service was great. Didnt get glasses here as I already had them.


StarStarStarStarStar Visit —    (Patient since Tue Jan 10 00:00:00 MST 2017)

Staff was friendly and felt like all my questions were answered


StarStarStarStarNo Star Great experience! —    (Patient since Sat Nov 12 00:00:00 MST 2016)

Always know how to fix the problem and willing to give samples to try.


StarStarStarStarStar I was treated very well. The office and staff are very professional.thanks,Lech Milewski —    (Patient since Thu Jul 14 00:00:00 MDT 2016)

I was treated very well. The office and staff are very professional. thanks, Lech Milewski


StarStarStarStarStar Great Doctor, very professional. —    (Patient since Thu Apr 14 00:00:00 MDT 2016)

I love the Doctor, I see him once a year and he remembers my name and my concerns. The technician was very professional and pleasant to interact with. The ladies in the front office do a great job. I would highly recommend, I would be surprised if anyone had a bad experience.


StarNo StarNo StarNo StarNo Star I had a 5:15 appt and did not see the doc till after 6:30. I will not be returning for this reason. — 

I had a 5:15 appt and did not see the doc till after 6:30. I will not be returning for this reason.


StarStarStarStarStar EVERYONE IN YOUR OFFICE IS VERY PROFESSIONAL AND TRULY SEEMED TO KNOW THEIR STUFF, IT IS AN HONOR... — 

EVERYONE IN YOUR OFFICE IS VERY PROFESSIONAL AND TRULY SEEMED TO KNOW THEIR STUFF, IT IS AN HONOR TO HAVE YOU AS MY OPTICIAN.


StarStarStarStarStar Mrs. —    (Patient since Wed Dec 28 00:00:00 MST 2016)

Excellent and knowlegedable staff. Will definitely go back!


StarStarStarStarStar Great all the way around. — 

Everyone is friendly and welcoming. Very knowledgeable and helpful.


StarStarStarStarStar Everyone was very friendly — 

Everyone was very friendly


StarStarStarStarStar Wonderfully run practice! —    (Patient since Mon Oct 24 00:00:00 MDT 2016)

Another excellent visit to Dr. Arnold. Beautiful office and friendly, professional staff.


StarStarStarStarStar Overall Review —    (Patient since Tue Aug 23 00:00:00 MDT 2016)

The staff was very welcoming! They were patient and extremely friendly! Dr. Arnold was the same way! He definitely explained what other doctors never did when it came to my eyes and vision!


StarStarStarStarStar Very friendly and accommodating office. I enjoyed my visit. — 

Very friendly and accommodating office. I enjoyed my visit.


StarStarStarStarStar Always a pleasure —    (Patient since Fri Oct 21 00:00:00 MDT 2016)

The office is staffed with very, very nice people who are considerate and attentive. I always have a great experience in this office and I'm very happy to have found them.


StarStarStarStarStar Excellent service  —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

We received excellent service for our 8 year old son!!


StarStarStarStarStar I had an eye emergency and was promptly worked in and treated. Thank you! —    (Patient since Sat Sep 24 00:00:00 MDT 2016)

I had an eye emergency and was promptly worked in and treated. Thank you!


StarStarStarStarStar amazing — 

Amazing doctors and staff overall. Would recommend to anyone!


StarStarStarStarStar Great Service — 

I always have wonderful service!


StarStarStarStarStar We were unfortunately 15 minutes late to our appointment and your office was kind enough to see us... —    (Patient since Wed Oct 12 00:00:00 MDT 2016)

We were unfortunately 15 minutes late to our appointment and your office was kind enough to see us anyway! Thank you for squeezing us in!


StarStarStarStarStar Dr. Andrew Franken —    (Patient since Thu Oct 01 00:00:00 MDT 2009)

My experience with Dr. Franken has been the best. His office personnel are always friendly and accommodating and Dr. Franken answers every question patiently and puts you at ease. I would recommend him to everyone. And he remembers previous conversations you had with him months ago and seems interested in you. In other words, you don't feel like you're in an assembly line to be seen. The best.


StarStarStarStarStar Great Experience at Vision Care! — 

Everyone at Vision Care Associates are very friendly, helpful, and knowledgable. It was a great overall experience, and I will be going back!


StarStarStarNo StarNo Star a young man who never told me his name was either very nervous or had no personality —    (Patient since Tue Oct 11 00:00:00 MDT 2016)

a young man who never told me his name was either very nervous or had no personality. he only spoke to me when absolutely necessary for the preliminary testing


StarStarStarStarStar The only reason I will not be returning is because I am moving to Texas, otherwise, I would... —    (Patient since Fri Aug 30 00:00:00 MDT 2013)

The only reason I will not be returning is because I am moving to Texas, otherwise, I would definitely be a regular here! This was my first eye appointment ever and it was a great experience.


StarStarStarStarStar GREAT experience! We will definitely be back and would recommend your practice to anyone! —    (Patient since Thu Sep 29 00:00:00 MDT 2016)

GREAT experience! We will definitely be back and would recommend your practice to anyone!


StarStarStarStarStar Wonderful Eye Doctors —    (Patient since Mon Mar 28 00:00:00 MDT 2016)

Great experience with wonderful Eye Doctors! Highly recommend to everyone!


StarStarStarStarStar Wonderful experience —    (Patient since Tue Dec 13 00:00:00 MST 2016)

Dr. Arnold was thorough and friendly and explained everything perfectly. Wonderful experience overall and would recommend Vision Care Associates to my friends and family.


StarStarStarStarStar Completely satisfied with entire experience. —    (Patient since Mon Sep 12 00:00:00 MDT 2016)

Completely satisfied with entire experience.


StarStarStarStarStar No problems and exam/new lens order when quite well. —    (Patient since Mon Sep 12 00:00:00 MDT 2016)

No problems and exam/new lens order when quite well.


StarStarStarStarStar when I was there it was only to fix my glasses lens. I didn't have an appointment — 

when I was there it was only to fix my glasses lens. I didn't have an appointment. I just stopped in and it took a little long time and everyone kept saying how sorry they were it was taking so long. I don't work and I have lots of time.


StarStarStarStarStar Great Place — 

At this eye doctor they are very helpful and you get the help and service you'll want.


StarStarStarStarStar Everything was great!  —    (Patient since Tue Sep 06 00:00:00 MDT 2016)

Everything was great! I enjoy the staff and doctors at Vision Care. I'll be back and will be recommending you to others. Thanks for being such a great group to work with!


StarStarStarStarStar I will say that the service is as 'perfect' as one can ask for; everyone is very friendly, nice,... —    (Patient since Mon Aug 29 00:00:00 MDT 2016)

I will say that the service is as 'perfect' as one can ask for; everyone is very friendly, nice, and helpful. And, it is a very clean and comfortable environment to be in.


StarStarStarStarStar Great visit! — 

Already referred a few friends, they were great with my son as well!


StarStarStarStarNo Star Awesome. In and out fast and great care. —    (Patient since Sat Nov 12 00:00:00 MST 2016)

Great care and knowledge. Always helpful and will get you taken care of. No matter what.


StarStarStarStarStar Very professional and friendly staff —    (Patient since Fri Dec 09 00:00:00 MST 2016)

Very professional and friendly staff. This is a welcome change from my previous eye doctor's office. Keep up the good work!


StarStarStarStarStar My experience with your business is consistently outstanding —    (Patient since Thu Aug 25 00:00:00 MDT 2016)

My experience with your business is consistently outstanding. The staff and doctors are very friendly, courteous, professional and helpful. I feel welcomed and appreciated. Everyone is always very happy to see me and make the experience fun. I feel very confident that my vision health is well cared for and know that I will leave with a great looking, well made pair of glasses. You guys are awesome!


Every person was prompt, very pleasant and professional —    (Patient since Fri Oct 13 00:00:00 MDT 2017)

Every person was prompt, very pleasant and professional. I was thoroughly informed about what each procedure would be and what it did. As a one who has "white coat syndrome", I felt very calm and reassured. I was treated like a familiar face, not a first time client, and I consider that to be a real gift, thank you! See you next year!


StarStarStarStarStar best vision care in Shawnee —    (Patient since Fri Aug 26 00:00:00 MDT 2016)

Always a pleasant visit, never wait, these guys are top notch.


StarStarStarStarStar Excellent experience —    (Patient since Tue Feb 21 00:00:00 MST 2017)

Great staff. Doctor was on time, thorough and caring. Will be making appointments for the rest of our family.


StarStarStarStarStar Professional and Knowlegeable — 

Great patient care and cured my problem!


StarStarStarStarStar Wonderful experience —    (Patient since Fri Aug 26 00:00:00 MDT 2016)

This is the 2nd year my daughter and I have been coming to this office, and I am so happy and satisfied with the professionalism, and level of service. I would highly recommend to other patients.


StarStarStarStarStar Excellent Team — 

The entire team at this location work together to make sure we are comfortable from the moment we walk in the door until we are done and walking out. They are very thorough and professional. I'm thrilled we found them.


StarStarStarStarStar Professional & friendly  —    (Patient since Mon Aug 01 00:00:00 MDT 2016)

The entire staff was professional, helpful & friendly. The entire appointment, from scheduling, insurance, treatment, was easy & organized. Dr. Arnold took his time making sure I knew everything & did not rush the appointment. Highly recommend!!