Vision Associates of Prospect

Star Star Star Star Star 104 Reviews

<<

Reviews

StarStarStarStarStar ... —    (Patient since 2021)

From ofice to tecnicians to the Doctor I felt well taken care of in a professional manner


StarStarStarStarStar Always,very helpful, professional and easy to d... —    (Patient since 2021)

Always,very helpful, professional and easy to deal with.


StarNo StarNo StarNo StarNo Star I would've recommended, but after I called for ... —    (Patient since 2022)

I would've recommended, but after I called for emergency care over a weekend and there was no one to response and/or returned my Voice message left at both Waterbury & Prospect. You can't say you do emergency calls when no one responsed.


StarStarStarStarStar Dr. Marciano helped me with my dry eye problem ... —    (Patient since 2022)

Dr. Marciano helped me with my dry eye problem and my RGP contact lens. My lens are more comfortable to wear now and I can see much clearer with the lens. The staff in the office are very professional and courteous.


StarStarStarStarStar Great providers! Friendly, efficient customer s... —    (Patient since 2021)

Great providers! Friendly, efficient customer service. I have been a customer for more than a decade. I highly recommend this practice for your eye care needs.


StarStarStarStarStar Friendly, thorough, attentive-improved efficien... —    (Patient since 2021)

Friendly, thorough, attentive-improved efficiency with no wait time!


StarStarStarStarStar I drove from Maine (a 5 hour trip) just to see ... —    (Patient since 2021)

I drove from Maine (a 5 hour trip) just to see Dr. Kline and I will do it again. I have never had a doctor so focused on his patients or on making sure they get the treatment and medications they need.


StarStarStarStarStar Staff is very professional and caring —    (Patient since 2022)

Staff is very professional and caring


StarStarStarStarStar My eye health exam was very thorough and the ti... —    (Patient since 2021)

My eye health exam was very thorough and the time spent was extremely efficient. The staff was friendly and did a very good job answering my questions and explaining the exam processes.


StarStarStarStarStar Very friendly office, the front desk greeted me... —    (Patient since 2021)

Very friendly office, the front desk greeted me and handed me paper work and answered my questions, Dr.Gelinas was very thorough with my eye test and showed me the results of all of my tests.


StarStarStarStarStar Very Professional Staff. Dr Marchiano is great... —    (Patient since 2021)

Very Professional Staff. Dr Marchiano is great! He answers all my eyecare questions and explains completely the results of his examination of my eyes


StarStarStarStarNo Star Everyone is very nice but everything seems to t... —    (Patient since 2021)

Everyone is very nice but everything seems to take a half a day.


StarStarStarStarStar Did not appreciate the fact that I had a credit... —    (Patient since 2021)

Did not appreciate the fact that I had a credit at the office and was never informed about it.


StarStarStarStarStar Dr Marciano is great and so are the staffs who ... —    (Patient since 2021)

Dr Marciano is great and so are the staffs who are professional and friendly.


StarStarStarStarStar Donna W. —    (Patient since 2021)

Clean, up-to-date, highly professional, and friendly atmosphere. Great doctors, support staff, and optical staff. Good location, and easy parking. Small enough to give individual attention to each person, and large enough to be on the cutting edge of excellent eye care. It's the whole package!


StarStarStarStarStar Vision Associates- Doctor Klein  —    (Patient since 2022)

I was recently recommended to Vision Associates by my ophthalmologist, and am very impressed. The entire staff is very courteous and attentive, and Doctor Klein is very thorough. I appreciate their diligence!


StarStarStarStarStar Dr. Marciano is excellent —    (Patient since 2021)

Dr. Marciano is excellent


StarStarStarStarStar Always a great experience. —    (Patient since 2021)

Always a great experience.


StarStarStarStarStar Friendly staff- explained everything very well ... —    (Patient since 2022)

Friendly staff- explained everything very well and made me feel comfortable


StarStarStarStarStar I have been going to Vision Associates for some... —    (Patient since 2022)

I have been going to Vision Associates for some time now always came away fully satisfied in knowing what was going on with my eyes and how to maintain or correct it.


StarStarStarStarStar Dr Kline has the patience of Job. He takes th... —    (Patient since 2021)

Dr Kline has the patience of Job. He takes the time to explain my condition, treatments available, being sensitive to my financial concerns for cost of drops. I find him to be skilled and he is my favorite Physician!


StarStarStarStarStar I could not be happier with your team. Everyone... —    (Patient since 2022)

I could not be happier with your team. Everyone works seamlessly to create a pleasant comfortable and efficient process.


StarStarStarStarStar Very friendly staff, place was very clean.  —    (Patient since 2022)

Very friendly staff, place was very clean.


StarStarStarStarStar Very friendly, welcoming environment. Dr. Felin... —    (Patient since 2022)

Very friendly, welcoming environment. Dr. Felinas was wonderful…attentive and expressed empathy for my concerns.


StarStarStarStarStar Felt very comfortable  —    (Patient since 2022)

Felt very comfortable - all Covid precautions were taken. All the staff are very friendly and helpful.


StarStarStarStarStar Always very helpful and knowledgeable.Never pus... —    (Patient since 2021)

Always very helpful and knowledgeable.Never pushy.


StarStarStarStarStar Thank You! Your are all Excellent! Professional... —    (Patient since 2021)

Thank You! Your are all Excellent! Professional and Caring


StarStarStarStarStar Very thorough exam. Quick and easy. Kind doctor... —    (Patient since 2021)

Very thorough exam. Quick and easy. Kind doctors and lens sales guy


StarStarStarStarStar Excellent office - suggest putting doors on all... —    (Patient since 2021)

Excellent office - suggest putting doors on all exam rooms. Lack of privacy when discussing medical conditions.


StarStarStarStarStar Annual eye exam —    (Patient since 2021)

Every step done professionally and on-time


StarStarStarStarStar Excellent in every way —    (Patient since 2021)

Vision Associates of Prospect provides personal, attentive care utilizing the state of the art medical technology.


StarStarStarStarStar Everyone is always nice and professional. It is... —    (Patient since 2021)

Everyone is always nice and professional. It is like being with friends.


StarStarStarStarStar The front staff ,physician assistants and physi... —    (Patient since 2021)

The front staff ,physician assistants and physicians, 10/10! Very supportive!


StarStarStarStarStar Dr Catherine Gelina is very knowledgeable, prof... —    (Patient since 2021)

Dr Catherine Gelina is very knowledgeable, professional and answered all my questions. This place is well equipped and I trust it with my family. The receptionist are very nice and helpful.


StarStarStarStarStar Clean and friendly. On time with visit with do... —    (Patient since 2021)

Clean and friendly. On time with visit with doctor. Optical department took their time in helping me find new frames. I never felt rushed and was given adequate time to answer questions.


StarStarStarNo StarNo Star Staff overlooked my insurance coverage for my c... —    (Patient since 2021)

Staff overlooked my insurance coverage for my contacts and overcharged me $150. Always check your statements. When made aware, they corrected the error.


StarStarStarStarStar Friendly, knowledgeable staff; prompt, nice sel... —    (Patient since 2021)

Friendly, knowledgeable staff; prompt, nice selection of frames; Dr Marciano is terrific.


StarStarStarStarStar I just love Dr. Gelinas  —    (Patient since 2021)

I just love Dr. Gelinas - she's the best. it's like family there.


StarStarStarStarStar Support staff, techs, and doctor were all frien... —    (Patient since 2021)

Support staff, techs, and doctor were all friendly and welcoming!


StarStarStarStarStar never a long wait, staff very accommodating. pa... —    (Patient since 2021)

never a long wait, staff very accommodating. patty is the best with contacts with great patience and all the other staff is pleasant to work with.


StarStarStarStarStar The office staff is fantastic Ive been going t... —    (Patient since 2021)

The office staff is fantastic Ive been going to Dr Marciano for many yrs. I would highly recommend


StarStarStarStarStar Highly recommend —    (Patient since 2021)

Office is well organized and they do not keep you waiting!


StarStarStarStarNo Star Dr. Galinas is really wonderful—she really took... —    (Patient since 2021)

Dr. Galinas is really wonderful—she really took her time, was very competent, and explained everything really well.


StarStarStarStarStar Always a pleasant and professional experience w... —    (Patient since 2021)

Always a pleasant and professional experience when visiting with Dr. Marciano. Highly recommend him and his practice.


StarStarStarStarStar Fantastic staff! Dr. Gelinas is kind and profe... —    (Patient since 2021)

Fantastic staff! Dr. Gelinas is kind and professional! Many discounts through insurance make this an awesome experience!


StarStarStarStarStar Love Vision Associates of Prospect!  —    (Patient since 2021)

Love Vision Associates of Prospect! Staff is very friendly and they get you in and out quickly!


StarStarStarStarStar Dr Gelinas is the Best…  —    (Patient since 2021)

Dr Gelinas is the best… never a bad experience. I now bring my family of 6 for regular appointments and I recommend them To everyone that asks. The front counter and management are not the friendliest I have encountered but Dr. Gelinas makes up for that.


StarStarStarStarStar This is a highly efficient, state of the art op... —    (Patient since 2021)

This is a highly efficient, state of the art operation. The environment is in great taste and the entire group is competent and comforting. A+


StarStarStarStarStar Professional and kind. My first visit. —    (Patient since 2021)

Professional and kind. My first visit.


StarStarStarStarStar Very professional and staff was excellent  —    (Patient since 2021)

Very professional and staff was excellent


StarStarStarStarStar Debbie Hennessey is extremely professional and ... —    (Patient since 2021)

Debbie Hennessey is extremely professional and kind. Dr. Jelinas is very thorough and patient. I would highly Reccommend this business


StarStarStarStarStar Hands down the best vision adjustment, the comp... —    (Patient since 2021)

Hands down the best vision adjustment, the comprehensive testing of eye health, and the best service that I have ever experienced in eye care. I am a loyal customer, and have always been pleased with all of the glasses and service I have received from Vision Associates of Prospect since 2011.


StarStarStarStarStar Pleasant and Professional —    (Patient since 2021)

Always friendly, always efficient and thorough.


StarStarStarStarStar Friendly staff clean office. Thorough eye exa —    (Patient since 2021)

Friendly staff clean office. Thorough eye exam


StarStarNo StarNo StarNo Star Not the same —    (Patient since 2021)

When I first started going here years ago, I had no problems at all. I don’t have any complaints about the doctor. She is very nice and listens to what I have to say. The low review is in my opinion, how the company is not the same. I went to my appointment, waited for 45 minutes. Needed to go back to work. So I needed to reschedule. The staff was very nice and rescheduled. The second appointment was not that much of a wait and had no issues. The lady in the eyeglass section was very nice but seemed unaware of a few things. She gave me one price of some thing and then didn’t know what she did so it became another price. Again, the doctor and the people I’ve come in contact with were very nice. I just feel the company has taken on too many customers and maybe needs to go over some other things in optical section.


StarStarStarStarStar Wonderful staff, Great options love the optical... —    (Patient since 2021)

Wonderful staff, Great options love the optical Team, the Doctors are amazing.


StarStarStarStarStar Excellent place —    (Patient since 2021)

Staff is very pleasant and efficient. Dr. Galinas is great. Very knowledgeable.


StarStarStarStarStar great staff always very helpful and friendly  —    (Patient since 2021)

great staff always very helpful and friendly


StarStarStarStarNo Star Awesome experience and highly recommend! —    (Patient since 2021)

Awesome experience and highly recommend!


StarStarStarStarStar From the minute I walked into the door till the... —    (Patient since 2021)

From the minute I walked into the door till the end of my visit everyone was great and helpful.


StarStarStarStarStar Safe environment! —    (Patient since 2021)

I came to see Dr. Marciano for my yearly eye exam. No worries as far as germ free office. Office is very organized and everyone is friendly yet professional.


StarStarStarStarStar  —    (Patient since 2021)

Please note: I clicked on the section "to unsubscribe" by mistake. I am unable to complete this questionnaire. I sincerely hope that there is a way to correct my error and allow me to complete this questionnaire. My experience during my visit was positive, and the personnel were pleasant and professional. I have been a patient of Dr. A. Marciano for several years and was very happy to learn that he was now a member of Vision Associates of Prospect. I have health issues and am on numerous medications, with which he is familiar. I am most fortunate to have him as my Optometrist. Again, I am sorry about clicking on the wrong highlighted statement.


StarStarStarStarStar Very friendly and attentive staff! Dr Marciano ... —    (Patient since 2021)

Very friendly and attentive staff! Dr Marciano was very thorough with explaining my visit and showed me pictures of my eyes that were taken for further explanation.


StarStarStarStarStar I believe everything about my experience at Vis... —    (Patient since 2021)

I believe everything about my experience at Vision Associates of Prospect is great everytime, they are wonderful. I'll always go there.


StarNo StarNo StarNo StarNo Star Wait time was ridiculous and doctors were clear... —    (Patient since 2021)

Wait time was ridiculous and doctors were clearly overbooked. Receptionists were openly complaining about being overworked.


StarStarStarStarStar Wonderful staff and excellent Covid strategies ... —    (Patient since 2021)

Wonderful staff and excellent Covid strategies to keep patients and staff safe. Always a pleasure coming to this office.


StarStarStarStarStar Eye care —    (Patient since 2021)

After my appointments with Dr.Gelinas, I always feel that I have been totally listened to, the issue is completely analyzed, and that the response is thoroughly and expertly thought out. I have complete confidence in her and in the office staff and technicians.


StarStarStarStarStar The office is very clean and well organized, th... —    (Patient since 2021)

The office is very clean and well organized, the staff is efficient, and Dr. Gelinas is caring, thorough, professional, and efficient. I trust her evaluation. The optician is thorough and knowledgeable. I can tell he has experience nd cares about his performance. He adjusted my glasses and evaluated the lenses, and I felt I had a new pair of glasses when I left. He is a professional. Lynn, the Office Manger, is always available with a greeting and any help needed. She's an asset to the business. I'm very happy with Vision Associates.


StarStarStarStarStar Very professional clean atomosphere —    (Patient since 2021)

Very professional clean atomosphere


StarStarStarStarStar Very happy with my recent visit to Vision Assoc... —    (Patient since 2021)

Very happy with my recent visit to Vision Associates for my yearly eye exam. Was impressed with the modern eye care test equipment at the office and the staff was very pleasant and professional. Doctor Marciano did his usual through eye health and vision exam. Will be back for future exams.


StarStarStarNo StarNo Star Slow service  —    (Patient since 2021)

I am a long time patient but the service is particularly slow. I waited 45 minutes in the exam room after all of my tests were done to see a doctor, reminding the front desk that I was waiting three times.


StarStarStarStarStar  —    (Patient since 2021)

The staff is very competent and friendly. The Doctor was excellent and knowledgable. I loved the choice of frames


StarStarStarStarStar The staff is very friendly and professional. Dr... —    (Patient since 2021)

The staff is very friendly and professional. Dr. Gelinas is very personable and explains things very well.


StarStarStarStarStar All staff members are professional and consider... —    (Patient since 2021)

All staff members are professional and considerate at all times.


StarStarStarStarStar excellent staff —    (Patient since 2021)

excellent staff, good use of technology, nice office, courteous and efficient.


StarStarStarStarStar  —    (Patient since 2021)

Excellent and personalized care for the entire visit> It feels like family.


StarStarStarStarStar Love Vision Associates  —    (Patient since 2021)

I've been going to this practice for 10 years. I recently moved 45 minutes away from Prospect. There are plenty of places to go. However from the first day I walked into the office I've been treated like family. Its certainly worth the ride. Thank you Dr Kline, Debby and Dave


StarStarStarStarStar Very friendly and professional team —    (Patient since 2021)

Very friendly and professional team


StarStarStarStarStar  —    (Patient since 2021)

Have been going to Dr Gelinas Busha in this practice for 10 years. She is extremely skillful, kind and gentle in her exam and manner. The office has a tremendous staff, as well as the latest in technology. It is the best!


StarStarStarStarStar Dr Gelinas is the best. —    (Patient since 2021)

Dr Gelinas is the best and the whole office is very welcoming and professional


StarStarStarStarStar Wonderful, friendly service every time. Safe! —    (Patient since 2021)

Wonderful, friendly service every time. With the current public health crisis their handling of cleanliness/protocol was exquisite..


StarStarStarStarStar Friendly, helpful staff and provider. Explained... —    (Patient since 2021)

Friendly, helpful staff and provider. Explained all tests and exams very thoroughly.


StarStarStarStarStar Welcoming and knowledgeable —    (Patient since 2021)

Always a friendly experience. They are very welcoming and very knowledgeable. I would and have recommended Vision Associates of Prospect.


StarStarStarStarStar Everything was done in a very professional mano... —    (Patient since 0001)

Everything was done in a very professional manor.


StarStarStarStarStar The best optometrists & staff for low vision  —    (Patient since 2021)

Dr. Kline & Patty have worked with me through the years, having been deemed too challenging by other optometrists. They never give up on me & have enabled me to function in my work & life functions.


StarStarStarStarStar Staff are friendly and make an effort to assist... —    (Patient since 2021)

Staff are friendly and make an effort to assist.


StarStarStarStarStar never a long wait, always pleasant staff 5*****... —    (Patient since 2021)

never a long wait, always pleasant staff 5*****


StarStarStarStarStar I love it ..all the doctors are very nice ! and... —    (Patient since 2021)

I love it ..all the doctors are very nice ! and knowledgeable


StarStarStarStarStar I have been going to Vision Assciates for sever... —    (Patient since 2021)

I have been going to Vision Assciates for several years now and I have yet to be disappointed. They are friendly and efficent. I always recomend them when someone says they are looking for an eye docter.


StarStarStarStarStar The staff at Vision Associates is phenomenal.. —    (Patient since 2021)

The staff at Vision Associates is phenomenal. Everyone is helpful and friendly as well as very knowledgeable .


StarStarStarStarNo Star The wait once placed in a room was over 30 minu... —    (Patient since 2021)

The wait once placed in a room was over 30 minutes. The front desk staff was not very friendly and did not smile and after being there for 2 hours I had to wait to pay my bill.


StarStarStarStarStar Staff is friendly and helpful! —    (Patient since 2021)

Staff is friendly and helpful! Dr Kline is the best! I recommend him to anyone needing an eye Dr


StarStarStarStarStar Love this place... The Doctors are really good ... —    (Patient since 2021)

Love this place... The Doctors are really good with kids.


StarStarStarStarStar Great people, great place!! A fast, comprehens... —    (Patient since 2021)

Great people, great place!! A fast, comprehensive, and professional exam.


StarStarStarStarStar Excellent Doctors, Staff and Experience —    (Patient since 0001)

The staff is very welcoming and the atmosphere is incredible. Dr Gelinas is incredibly thorough. She is excellent at explaining your eye health to you so you can understand it and options available for eye care. The selection for frames has everything from affordable solutions to ultra premium brands. After more then 30 years of wearing glasses, and trying many offices, this is hands down the best experience and one of the few offices I've visited routinely.


StarStarStarStarStar A pleasure to go here. Everyone is very pleasan... —    (Patient since 2021)

A pleasure to go here. Everyone is very pleasant, skilled, & efficient. Amy was new to me & was very helpful with glasses. Dr. Kline & Patty are the best!


StarStarStarStarStar Excellent Service. Time taken to fully complet... —    (Patient since 2021)

Excellent Service. Time taken to fully complete the testing necessary for most accurate application. Highly Recommended! Patti is AWESOME and has been for years!


StarStarStarStarStar always pleasant, short wait time, call you by f... —    (Patient since 2021)

always pleasant, short wait time, call you by first name making you feel they know you and care.


StarStarStarStarStar Great place. Caring and mindful doctors and per... —    (Patient since 2021)

Great place. Caring and mindful doctors and personnel. Excellent diagnostics, state of the art glasses, affordable copays and much, much more. People are always welcomed here. The best eye care office, I've ever heard of!


StarStarStarStarStar Pat Wolkowicz is amazing and has a lot of patie... —    (Patient since 2021)

Pat Wolkowicz is amazing and has a lot of patience. All office staff very friendly and helpful, can't do enough for you.


StarStarStarStarStar Wonderful and very professional staff —    (Patient since 2021)

Wonderful and very professional staff


StarStarStarStarStar  —    (Patient since 2021)

Being my fist vist with your offic I was very satisfied right from my walking up to the front desk all the way through the end of my full exam. Everyone was very courteous and explained each test before the start of it. Dr. Gelinas explained all results of my test.


StarStarStarStarStar Do you want to be a priority? —    (Patient since 2021)

Dr. Kline and his staff are dedicated and committed to helping everyone who walks through their doors. Whether for low vision, contacts, or glasses, you are their only priority and you get all of their attention and expertise.


StarStarStarNo StarNo Star The wait time is too long —    (Patient since 2021)

The wait time is too long