Reviews

From ofice to tecnicians to the Doctor I felt well taken care of in a professional manner

May 11, 2022

Always,very helpful, professional and easy to deal with.

May 11, 2022

I would've recommended, but after I called for emergency care over a weekend and there was no one to response and/or returned my Voice message left at both Waterbury & Prospect. You can't say you do emergency calls when no one responsed.

May 10, 2022

Dr. Marciano helped me with my dry eye problem and my RGP contact lens. My lens are more comfortable to wear now and I can see much clearer with the lens. The staff in the office are very professional and courteous.

Apr 30, 2022

Great providers! Friendly, efficient customer service. I have been a customer for more than a decade. I highly recommend this practice for your eye care needs.

Apr 29, 2022

Friendly, thorough, attentive-improved efficiency with no wait time!

Apr 29, 2022

I drove from Maine (a 5 hour trip) just to see Dr. Kline and I will do it again. I have never had a doctor so focused on his patients or on making sure they get the treatment and medications they need.

Apr 29, 2022

Staff is very professional and caring

Apr 23, 2022

My eye health exam was very thorough and the time spent was extremely efficient. The staff was friendly and did a very good job answering my questions and explaining the exam processes.

Apr 7, 2022

Very friendly office, the front desk greeted me and handed me paper work and answered my questions, Dr.Gelinas was very thorough with my eye test and showed me the results of all of my tests.

Apr 2, 2022

Very Professional Staff. Dr Marchiano is great! He answers all my eyecare questions and explains completely the results of his examination of my eyes

Mar 31, 2022

Everyone is very nice but everything seems to take a half a day.

Mar 30, 2022

Did not appreciate the fact that I had a credit at the office and was never informed about it.

Mar 30, 2022

Dr Marciano is great and so are the staffs who are professional and friendly.

Mar 25, 2022

Clean, up-to-date, highly professional, and friendly atmosphere. Great doctors, support staff, and optical staff. Good location, and easy parking. Small enough to give individual attention to each person, and large enough to be on the cutting edge of excellent eye care. It's the whole package!

Mar 16, 2022

I was recently recommended to Vision Associates by my ophthalmologist, and am very impressed. The entire staff is very courteous and attentive, and Doctor Klein is very thorough. I appreciate their diligence!

Mar 15, 2022

Dr. Marciano is excellent

Mar 11, 2022

Always a great experience.

Mar 10, 2022

Friendly staff- explained everything very well and made me feel comfortable

Mar 3, 2022

I have been going to Vision Associates for some time now always came away fully satisfied in knowing what was going on with my eyes and how to maintain or correct it.

Feb 25, 2022

Dr Kline has the patience of Job. He takes the time to explain my condition, treatments available, being sensitive to my financial concerns for cost of drops. I find him to be skilled and he is my favorite Physician!

Feb 12, 2022

I could not be happier with your team. Everyone works seamlessly to create a pleasant comfortable and efficient process.

Feb 11, 2022

Very friendly staff, place was very clean.

Jan 20, 2022

Very friendly, welcoming environment. Dr. Felinas was wonderful…attentive and expressed empathy for my concerns.

Jan 13, 2022

Felt very comfortable - all Covid precautions were taken. All the staff are very friendly and helpful.

Jan 7, 2022

Always very helpful and knowledgeable.Never pushy.

Dec 15, 2021

Thank You! Your are all Excellent! Professional and Caring

Dec 11, 2021

Very thorough exam. Quick and easy. Kind doctors and lens sales guy

Dec 10, 2021

Excellent office - suggest putting doors on all exam rooms. Lack of privacy when discussing medical conditions.

Nov 23, 2021

Every step done professionally and on-time

Nov 22, 2021

Vision Associates of Prospect provides personal, attentive care utilizing the state of the art medical technology.

Nov 16, 2021

Everyone is always nice and professional. It is like being with friends.

Nov 15, 2021

The front staff ,physician assistants and physicians, 10/10! Very supportive!

Nov 15, 2021

Dr Catherine Gelina is very knowledgeable, professional and answered all my questions. This place is well equipped and I trust it with my family. The receptionist are very nice and helpful.

Sep 30, 2021

Clean and friendly. On time with visit with doctor. Optical department took their time in helping me find new frames. I never felt rushed and was given adequate time to answer questions.

Sep 25, 2021

Staff overlooked my insurance coverage for my contacts and overcharged me $150. Always check your statements. When made aware, they corrected the error.

Sep 24, 2021

Friendly, knowledgeable staff; prompt, nice selection of frames; Dr Marciano is terrific.

Sep 19, 2021

I just love Dr. Gelinas - she's the best. it's like family there.

Sep 11, 2021

Support staff, techs, and doctor were all friendly and welcoming!

Sep 11, 2021

never a long wait, staff very accommodating. patty is the best with contacts with great patience and all the other staff is pleasant to work with.

Sep 9, 2021

The office staff is fantastic Ive been going to Dr Marciano for many yrs. I would highly recommend

Sep 5, 2021

Office is well organized and they do not keep you waiting!

Aug 26, 2021

Dr. Galinas is really wonderful—she really took her time, was very competent, and explained everything really well.

Aug 24, 2021

Always a pleasant and professional experience when visiting with Dr. Marciano. Highly recommend him and his practice.

Aug 22, 2021

Fantastic staff! Dr. Gelinas is kind and professional! Many discounts through insurance make this an awesome experience!

Aug 20, 2021

Love Vision Associates of Prospect! Staff is very friendly and they get you in and out quickly!

Aug 20, 2021

Dr Gelinas is the best… never a bad experience. I now bring my family of 6 for regular appointments and I recommend them To everyone that asks. The front counter and management are not the friendliest I have encountered but Dr. Gelinas makes up for that.

Jul 31, 2021

This is a highly efficient, state of the art operation. The environment is in great taste and the entire group is competent and comforting. A+

Jul 10, 2021

Professional and kind. My first visit.

Jun 30, 2021

Very professional and staff was excellent

Jun 19, 2021

Debbie Hennessey is extremely professional and kind. Dr. Jelinas is very thorough and patient. I would highly Reccommend this business

Jun 17, 2021

Hands down the best vision adjustment, the comprehensive testing of eye health, and the best service that I have ever experienced in eye care. I am a loyal customer, and have always been pleased with all of the glasses and service I have received from Vision Associates of Prospect since 2011.

Jun 11, 2021

Always friendly, always efficient and thorough.

Jun 9, 2021

Friendly staff clean office. Thorough eye exam

Jun 8, 2021

When I first started going here years ago, I had no problems at all. I don’t have any complaints about the doctor. She is very nice and listens to what I have to say. The low review is in my opinion, how the company is not the same. I went to my appointment, waited for 45 minutes. Needed to go back to work. So I needed to reschedule. The staff was very nice and rescheduled. The second appointment was not that much of a wait and had no issues. The lady in the eyeglass section was very nice but seemed unaware of a few things. She gave me one price of some thing and then didn’t know what she did so it became another price. Again, the doctor and the people I’ve come in contact with were very nice. I just feel the company has taken on too many customers and maybe needs to go over some other things in optical section.

May 18, 2021

Wonderful staff, Great options love the optical Team, the Doctors are amazing.

May 14, 2021

Staff is very pleasant and efficient. Dr. Galinas is great. Very knowledgeable.

May 12, 2021

great staff always very helpful and friendly

Apr 20, 2021

Awesome experience and highly recommend!

Apr 11, 2021

From the minute I walked into the door till the end of my visit everyone was great and helpful.

Apr 3, 2021

I came to see Dr. Marciano for my yearly eye exam. No worries as far as germ free office. Office is very organized and everyone is friendly yet professional.

Apr 1, 2021

Please note: I clicked on the section "to unsubscribe" by mistake. I am unable to complete this questionnaire. I sincerely hope that there is a way to correct my error and allow me to complete this questionnaire. My experience during my visit was positive, and the personnel were pleasant and professional. I have been a patient of Dr. A. Marciano for several years and was very happy to learn that he was now a member of Vision Associates of Prospect. I have health issues and am on numerous medications, with which he is familiar. I am most fortunate to have him as my Optometrist. Again, I am sorry about clicking on the wrong highlighted statement.

Mar 17, 2021

Very friendly and attentive staff! Dr Marciano was very thorough with explaining my visit and showed me pictures of my eyes that were taken for further explanation.

Mar 6, 2021

I believe everything about my experience at Vision Associates of Prospect is great everytime, they are wonderful. I'll always go there.

Feb 23, 2021

Wait time was ridiculous and doctors were clearly overbooked. Receptionists were openly complaining about being overworked.

Feb 11, 2021

Wonderful staff and excellent Covid strategies to keep patients and staff safe. Always a pleasure coming to this office.

Feb 10, 2021

After my appointments with Dr.Gelinas, I always feel that I have been totally listened to, the issue is completely analyzed, and that the response is thoroughly and expertly thought out. I have complete confidence in her and in the office staff and technicians.

Feb 6, 2021

The office is very clean and well organized, the staff is efficient, and Dr. Gelinas is caring, thorough, professional, and efficient. I trust her evaluation. The optician is thorough and knowledgeable. I can tell he has experience nd cares about his performance. He adjusted my glasses and evaluated the lenses, and I felt I had a new pair of glasses when I left. He is a professional. Lynn, the Office Manger, is always available with a greeting and any help needed. She's an asset to the business. I'm very happy with Vision Associates.

Feb 4, 2021

Very professional clean atomosphere

Feb 4, 2021

Very happy with my recent visit to Vision Associates for my yearly eye exam. Was impressed with the modern eye care test equipment at the office and the staff was very pleasant and professional. Doctor Marciano did his usual through eye health and vision exam. Will be back for future exams.

Jan 29, 2021

I am a long time patient but the service is particularly slow. I waited 45 minutes in the exam room after all of my tests were done to see a doctor, reminding the front desk that I was waiting three times.

Jan 29, 2021

The staff is very competent and friendly. The Doctor was excellent and knowledgable. I loved the choice of frames

Dec 16, 2020

The staff is very friendly and professional. Dr. Gelinas is very personable and explains things very well.

Dec 8, 2020

All staff members are professional and considerate at all times.

Nov 13, 2020

excellent staff, good use of technology, nice office, courteous and efficient.

Oct 22, 2020

Excellent and personalized care for the entire visit> It feels like family.

Oct 7, 2020

I've been going to this practice for 10 years. I recently moved 45 minutes away from Prospect. There are plenty of places to go. However from the first day I walked into the office I've been treated like family. Its certainly worth the ride. Thank you Dr Kline, Debby and Dave

Oct 7, 2020

Very friendly and professional team

Sep 17, 2020

Have been going to Dr Gelinas Busha in this practice for 10 years. She is extremely skillful, kind and gentle in her exam and manner. The office has a tremendous staff, as well as the latest in technology. It is the best!

Sep 8, 2020

Dr Gelinas is the best and the whole office is very welcoming and professional

Sep 6, 2020

Wonderful, friendly service every time. With the current public health crisis their handling of cleanliness/protocol was exquisite..

Jul 29, 2020

Friendly, helpful staff and provider. Explained all tests and exams very thoroughly.

Jul 24, 2020

Always a friendly experience. They are very welcoming and very knowledgeable. I would and have recommended Vision Associates of Prospect.

Jul 16, 2020

Everything was done in a very professional manor.

Feb 28, 2020

Dr. Kline & Patty have worked with me through the years, having been deemed too challenging by other optometrists. They never give up on me & have enabled me to function in my work & life functions.

Feb 13, 2020

Staff are friendly and make an effort to assist.

Jan 25, 2020

never a long wait, always pleasant staff 5*****

Oct 16, 2019

I love it ..all the doctors are very nice ! and knowledgeable

Oct 4, 2019

I have been going to Vision Assciates for several years now and I have yet to be disappointed. They are friendly and efficent. I always recomend them when someone says they are looking for an eye docter.

May 7, 2019

The staff at Vision Associates is phenomenal. Everyone is helpful and friendly as well as very knowledgeable .

Apr 15, 2019

The wait once placed in a room was over 30 minutes. The front desk staff was not very friendly and did not smile and after being there for 2 hours I had to wait to pay my bill.

Mar 27, 2019

Staff is friendly and helpful! Dr Kline is the best! I recommend him to anyone needing an eye Dr

Feb 5, 2019

Love this place... The Doctors are really good with kids.

Oct 19, 2018

Great people, great place!! A fast, comprehensive, and professional exam.

Oct 14, 2018

The staff is very welcoming and the atmosphere is incredible. Dr Gelinas is incredibly thorough. She is excellent at explaining your eye health to you so you can understand it and options available for eye care. The selection for frames has everything from affordable solutions to ultra premium brands. After more then 30 years of wearing glasses, and trying many offices, this is hands down the best experience and one of the few offices I've visited routinely.

Aug 29, 2018

A pleasure to go here. Everyone is very pleasant, skilled, & efficient. Amy was new to me & was very helpful with glasses. Dr. Kline & Patty are the best!

Aug 2, 2018

Excellent Service. Time taken to fully complete the testing necessary for most accurate application. Highly Recommended! Patti is AWESOME and has been for years!

Jun 27, 2018

always pleasant, short wait time, call you by first name making you feel they know you and care.

Jun 22, 2018

Great place. Caring and mindful doctors and personnel. Excellent diagnostics, state of the art glasses, affordable copays and much, much more. People are always welcomed here. The best eye care office, I've ever heard of!

May 16, 2018

Pat Wolkowicz is amazing and has a lot of patience. All office staff very friendly and helpful, can't do enough for you.

Apr 16, 2018

Wonderful and very professional staff

Apr 11, 2018

Being my fist vist with your offic I was very satisfied right from my walking up to the front desk all the way through the end of my full exam. Everyone was very courteous and explained each test before the start of it. Dr. Gelinas explained all results of my test.

Apr 9, 2018

Dr. Kline and his staff are dedicated and committed to helping everyone who walks through their doors. Whether for low vision, contacts, or glasses, you are their only priority and you get all of their attention and expertise.

Mar 24, 2018

The wait time is too long

Mar 23, 2018