Vision Source-Spring Branch
Dr. Sarah Chang
263 Reviews
Always friendly staff. Very knowledgeable about our needs. Daughter and I have been coming for years to Dr. Chang for years. Very professional
Apr 23, 2024
Dr. Sarah is the best in the biz! She is very patient with her patients, and that is a great comfort to us.
Mar 26, 2024
Vision Source (Gessner at Kempwood location) always hands down make everything effortless. Making the appointment is so easy and convenient. Including the appointment itself, the staff and doctors are the nicest, most professional and prompt. I really appreciate the excellent level of service.
Mar 5, 2024
Always so nice and responds to all my questions.
Feb 29, 2024
Dr. Chang and her staff were fitting my 12 year old son with his first pair of contact lenses and they were very patient and gentle with teaching him how to removed and insert his lenses. Dr. Chang was incredibly sweet and gentle with him as she inserted them for him the first time and I really appreciate her. Even her staff sat him down and clearly explained the know-how of inserting and removing the lenses on his own. We both enjoyed the experience!
Feb 20, 2024
Just got my second pair of glasses through Vision Source Spring Branch. Same professional service as usual. In and out with no problems.
Feb 2, 2024
No wait time . Convenient location
Jan 28, 2024
Front desk staff - Welcoming, professional, efficient Doctor Chang - Warm, friendly, detail-oriented, caring Glasses selection - Wide enough that I found multiple options I was happy with!
Jan 27, 2024
The staff is very helpful and attentive! Dr Chang is the sweetest and the best!
Jan 23, 2024
Dr. Chang was good she is very thorough on my eye examination.
Dec 28, 2023
I recently visited Dr. Chang for my annual eye exam, and I am thrilled to share my positive experience. From the moment I walked into the clinic, the atmosphere was warm and welcoming. The staff was friendly and efficient, making the check-in process a breeze. Dr. Chang's professionalism and expertise were evident throughout the examination. Not only did she take the time to thoroughly explain each step of the process, but she also patiently addressed all of my questions and concerns
Dec 28, 2023
Everyone was very friendly and Dr Chang was very informative and helpful with understanding my concerns. I will be going back next year.
Dec 26, 2023
I'm a new patient for Dr. Chang @ Vision Source. I was welcomed with kit gloves and I would highly recommend Dr. Chang to anyone needing contacts or glasses. She gives very personal service. Thanks to the office staff as well!
Nov 24, 2023
Very knowledgeable love her education she advised me of my eyes care
Nov 18, 2023
The staff and Dr. Chang are very personable and professional. The space is very clean, organized, and inviting. Also they have an extensive selection of eyewear.
Nov 18, 2023
The employees are nice and friendly ! They will answer any questions you may have ! This is my future eye doctor from here on out!
Oct 31, 2023
Very nice staff, friendly doctor
Sep 1, 2023
Muy buena atención, me ayudaron mucho y la atención súper rápida
Aug 21, 2023
Dr. Chang is my favorite optometrist ever! Everyone who works at this office is polite, pleasant and helpful. I aways feel like I'm in great hands here!
Aug 10, 2023
Despite us being late, they were courteous and friendly. Everything was explained clearly and there was not a "pressure to buy" environment.
Aug 1, 2023
Excellent customer service and very friendly staff.
Jul 28, 2023
Great experience and staff! Felt very well taken care of. Dr. Chang went the extra mile to explain everything and answer any questions I might have.
Jul 22, 2023
Great service, everyone on staff had been very friendly and understanding. Doctor was phenomenal, made you feel welcomed and actively talks you through what you are seeing!
Jul 18, 2023
The vision source team is amazing! Everyone is very professional and they deliver exceptional care. From great communication to hospitality and cleanliness.. I love how they take their time explaining information and asking questions. I’ve been to other Eye Dr. Offices and they don’t quite meet those expectations of professionalism. Great team!
Jul 11, 2023
You actually talk with your patients and you have a great staff so for me a huge plus. So, yes, I would recommend you.
Jun 16, 2023
Dr Sarah Chang was really nice and answered all of my questions thoroughly. Going to the eyedoctor isn’t my favorite yearly exam but her office and staff made my experience awesome.
Jun 15, 2023
I’ve gone here for a few years and they are always so nice and kind. I am glad they are close to where I live too. Would 100% recommend.
Jun 8, 2023
Doctor Chang was thorough to provide professional detailed care on examinations. She gave detailed explanations on patient eye anatomy health and condition with retinal imaging. She was very attentive to patients questions and concerns. She was also very helpful in finding the correct and most comfortable contact lenses. Her staff were very professional and friendly in explaining proceeding steps and supportive during pre eye examinations. Staff was thorough in explaining contacts/eyewear options. Sarah and her team really care about patient vision and eye health. Overall awesome place and sure to be taken care for.
Jun 6, 2023
The people at the front desk were patient and kind to me even though I first had a slight attitude. The ladies tone’s never changed. The kinder they were took me to a place of calmness and more trusting of their suggestions and explanations. Then I met Dr. Chang that helped me to for in love with VisionSource. I felt I received quality care, information that helped me make decisions concerning my eye care. Dr. Chang reviewed my examination results and allowed time for questions. She also allowed me to verbalize any symptoms related to my eyes. I don’t remember every O.D office obtaining a medical history from me before treatment me, this was amazing.
May 22, 2023
Front desk staff very considerate and Dr. Chang took her time and was very thorough answering all questions
May 16, 2023
We’ve been going to Vision Source for years. Dr Chang, Lilly and staff have always given us 100% quality service.
Apr 19, 2023
Dr Chang was fantastic. She was thorough and informative during my exam.
Apr 11, 2023
Staff at desk is courteous. Exam was thorough. Dr Chang is helpful and thorough. They always forward results to my PC.
Mar 24, 2023
Very nice staff and very informative
Mar 24, 2023
Very friendly and professional environment.
Mar 23, 2023
Most of your team was pleasant to work with.
Mar 16, 2023
Dr. Sarah is the best in the biz, folks. If there were a better eye doctor in Houston, I'd go there! Dr. Sarah is very professional, and takes as much time as is necessary when she does an eye exam. Even Dr. Sarah's assistants are very personable, and a pleasure to be around. I look forward to having my eyes examined!
Mar 14, 2023
Dr.Chang is a very patient and understanding person when it comes to my child (we know how they can be). I have been bringing my son to Dr.Chang for two years since I’ve moved to Texas and it has been the best decision as a parent. Thank you Dr. Chang and the office staff you all are excellent at what you do! Crescendo gets better with every experience at your practice:)
Mar 3, 2023
She was very through and her nurse was great and staf were so nice.
Feb 26, 2023
The staff are friendly, knowledgeable, and accommodating. I had not had an eye exam in over a decade so they walked me through each step and told me what they were doing and why they were doing it. Giving me that extra information helps me learn more about my eyes and protecting them for longer. They also have awesome technology to take pictures and analyze your eyes, and the doctor walks you through each step to make sure you understand. They also give very practical advice - I registered at 20/20, with glasses being able to make a minor difference, but still a difference. The doctor suggested that I not get glasses, as it won’t be worth the hassle and cost for such a minor improvement, showing they cared about me instead of promoting the business. 10/10, earned a repeat customer.
Feb 21, 2023
The customer service is always impeccable. From the front desk to the Dr is always a pleasant visit. They are prompt and professional. I would highly recommend them.
Jan 28, 2023
Excellent service. I spent no time waiting to be seen after the appointment time. Clean office and equipment Dr. Chang is very thorough and explains all aspects of eye test results. A very useful stress-free experience.
Dec 26, 2022
Great place! Every one was incredible from the front desk staff to the doctor. They were very friendly and helpful. I felt like I was an actual patient, not just a number. The appointment was quick and efficient.
Dec 17, 2022
Very little wait time. Staff was very welcoming. Dr. Was a joy to work with. Very personable.
Dec 15, 2022
Sarah and the entire staff were superb! Sarah took her time with me both during the eye exam and selecting my new frames. Kudos!
Dec 13, 2022
I've been seeing an eye doctor for 27 years so I've dealt with the different doctor's offices and doctors as a whole so I see the differences in the whole scheme of things. The visit to the office felt like a business transactions versus healthcare in my opinion. It felt rushed and vague and lacked thoroughness I've grown accustomed to when it comes to my vision which is a handicap for myself so i expect it to handled a certain way. Also, I don't understand why I was diagnosed with something I've had for over 20 years and then billed for this diagnosis out of pocket which is confusing.
Dec 13, 2022
Prompt and attentive service. Staff were helpful and pleasant
Dec 3, 2022
I've had glasses for many years...I just felt rushed with this exam. I'll see how these feel...they said I have 2 weeks.
Nov 9, 2022
Love coming here it always feels like home everyone is so helpful and the doctors always make sure they explain everything that is going on
Nov 5, 2022
The doctor was really helpful help me understand my prescription help me along the way and pick out some glasses
Sep 22, 2022
Competent, caring and professional.
Sep 16, 2022
Absolutely a wonderful place. The people are helpful and awesome
Sep 10, 2022
I had a great experience here! The staff is friendly and helpful. Everyone was very informative. Dr. Chang was awesome, very thorough, friendly and efficient. She observed something strange on my scan and told me she would get a consult and get back to me. And the next day she touched base and told me she had talked with another doctor and everything was normal. It made me feel very safe and secure that she went the extra mile to make sure it was normal and I had nothing to worry about. Also, no long wait times here. This is my new vision care center!!
Sep 5, 2022
Great to see Dr Chang again. She was very thorough and knowledgeable about what I needed
Aug 18, 2022
The staff and doctor were fantastic. I had them recommended to me and they were every bit as good as I was told. The staff was courteous and efficient. Dr. Chang was thorough and explained everything to me as she did her exam. Great experience.
Aug 16, 2022
Service is always great , from the time the ladies help make an appointment to the time I waited in the lobby . Dr is always very helpful and professional.
Aug 7, 2022
Dr. Sarah Chang and team provided great service during our visit there.
Aug 2, 2022
Dr. Chang is very knowledgable and personable. The office visit it a pleasure.
Jul 30, 2022
Excellent customer service!
Jul 29, 2022
Appointment was quick and easy. The staff is also nice and friendly. Dr. Chang answered all my questions and concerns. I will be coming here for my annual check ups from now on.
Jul 28, 2022
Best eye doctor I've ever been to.
Jul 19, 2022
Friendly team from the moment I walked through the door. Professional and they make sure they have all your questions and concerns answered before you leave.
Jul 16, 2022
Doctor and staff were great. Professional, courteous and great bed-side manners. They even made my nine year-old very comfortable.
Jul 2, 2022
Everyone was nice and thorough
Jun 25, 2022
Very kind and explained everything to me as she was doing it. I felt very comfortable and informed.
Jun 14, 2022
I am new to the area and was looking for a nearby optometrist. I found Vision Source, and decided to give it a shot. Very glad that I did, since it was such a great experience. Everyone was extremely polite and helpful, and this will definitely be my go to for optometry needs in the future.
Jun 3, 2022
Very professional and fast
May 30, 2022
This was my first time as a new patient and they were so kind and helpful towards me. I am glad that I picked this place for all of my eye care needs.
May 12, 2022
Great customer service. Very nice and friendly. Everyone cares!!
May 3, 2022
The doctor and staff were all very kind and knowledgeable. I must get yearly exams because of a medication I take and they were very easygoing when I said I wasn't interested in making a glasses purchase that day. After going to places that were super pushy about BUY NOW it was a refreshing change of pace to be treated like a patient instead of a wallet. I will definitely return here and I'd recommend them to anyone!
Apr 22, 2022
The best team ever. I missed Dr. Lee but Dr. Christopher was grest.
Apr 18, 2022
A review was posted in Google.
Apr 17, 2022
Dr. Chang with so Pleasant and easy to talk to she gave me recommendations on my eye care and upcoming problems like beginnings of cataracts and talking about surgery later on way down the line if need be and the reception receptionist they were so pleasant and helpful they always help me pick out my glasses and hey make sure that I'm happy with my selection and answers all my questions about Tyson and it's just a pleasure to go into an establishment with people that are really eager to please you and that's why I choose to take my business to Vision Source and I recommend it to all my friends and my family thank you and God bless
Apr 7, 2022
Very friendly staff. Will be back.
Mar 20, 2022
Dr. Chang was excellent, and so was her staff in the office. Everyone was all smiles and provided excellent customer service. Ill definitely be coming here for the foreseeable future!
Mar 10, 2022
Dr. Sarah is the best I've found in Houston. After going to a bunch of eye doctors I stopped looking once I found the best!
Mar 8, 2022
Requiring masks still when there is absolutely no reason remaining, they weren’t affective to begin with, was the reason I’ll not be returning or recommending. Just the day before I sat for 2 hours in a dentist chair with my mouth wide open & had not the hygienist & dentist had their face and hands in my mouth and no one suffered or died. To insist that your team requires protection from me by my wearing a mask when I’m not sick, have no symptoms was the straw that broke the camel’s back. My business will go elsewhere. That’s the beauty of the free market system that we enjoy.
Mar 4, 2022
the service was quick and efficient
Feb 18, 2022
Dr. Chang is a wonderful eye doctor ! She is always so professional and patient.
Feb 18, 2022
Everyone was polite and helpful. My appt was right on time. No waiting.
Feb 17, 2022
Very Professional and courteous. I appreciated the explanation of test and retina photos.
Feb 4, 2022
Dr. Chang is very knowledgeable. She answered all of my questions and gave me options for my situation. Her team is very friendly and professional. I wouldn't hesitate to recommend Vision Source - Spring Branch to anyone.
Jan 30, 2022
Dr Chang is great! I have been going to her for at least five years and she’s always a pleasure to discuss progress and options with. She is very knowledgeable and friendly.
Jan 28, 2022
Vision Source hands down makes everything effortless. Making the appointment is so easy and convenient. Including the exam itself, the staff and doctors are the nicest, most professional and prompt. I really appreciate the excellent level of service.
Dec 7, 2021
Great experience every visit! Courteous staff, who go the extra mile to make patients feel comfortable. Doctors who share their knowledge in a reassuring and trust-building manner. Excellent care from start to finish!
Dec 4, 2021
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Nov 14, 2021
Dr. Chang and the staff at Vision Source are very personable and professional. I would highly recommend having vision exams completed here. The office is spotless, the equipment is state of the art and I was seen promptly at my scheduled appointment time. Having the ability to speak with Dr. Chang in an unhurried manner about all aspects of my vision really made the experience beneficial for me. 5 star recommendation for sure. K.S.
Oct 29, 2021
Office environment was amazing, staff was very friendly and welcoming! I loved it here. I moved from Sugar Land and was looking for something close by but I ended up liking this office much more than my previous office. From scheduling to paying for my visit, everything went smoothly and how I wished all my appointments at other offices would be like!
Oct 29, 2021
Everyone was competent, extremely nice, and Dr. Chang was knowledgeable and very cool.
Oct 22, 2021
Great Service! They are always on time and very efficient.
Oct 12, 2021
Very good experience. Dr, Chang was very through and took the time to explain and listen to my questions.
Aug 31, 2021
We absolutely love our doctor!! Dr. Chang is thorough, patient, explains things so it is easily understood, and a super bonus- she's fantastic with kids! I trust her to care for our whole family's vision health.
Aug 31, 2021
I love coming here it feels like home and always take care of me and my needs
Aug 14, 2021
Staff very friendly. Made me feel welcomed
Aug 10, 2021
Dr. Chang is fantastic! She took extra time beyond the normal examination to explain things and dig deeper into what could potentially be an issue she saw. It is comforting knowing that she is willing to go the extra mile to make sure her patients are well taken care.
Aug 5, 2021
Outstanding, professional, courteous, and friendly staff. Modern testing equipment and nice selection of glasses. Dr. Chang is excellent, thorough, and kind. Excellent communication throughout by Dr. Chang and the staff. Great experience overall and am happy to now be a patient at Vision Source.
Jun 17, 2021
Maintains proper social distancing. Office areas are kept sanitized and clean. Staffs are friendly and cooperative. Dr. Sarah Chang is absolutely awesome as she explains in details of your eye health and provides excellent guides.
Jun 10, 2021
I didn't see my normal provider, Dr. Chang, but loved the physician that was able to see me. He was knowledgeable and detailed. Thank you!
May 17, 2021
Great experience! I was able to get an appointment quickly and was seen without wait. Dr. Doan was very thorough, took his time, and explained everything well. Will be going back for my next annual exam!
May 8, 2021
The doctor was GREAT. Front desk not so friendly and I hesitate to say it did seem racial.
May 3, 2021
Very professional and friendly. Made me feel very comfortable.
May 2, 2021
I love Dr Sarah and her staff! They are so kind and care about their customers, have great COVID protocols as well
Apr 22, 2021
Dr. Chang is very friendly and caring. She gave me the full eye exam and discussed my future eye care needs. Highly recommend.
Apr 13, 2021
Time with doctor was effective and to the point Time with staff was slow consider 1 or 2 people allowed in office
Mar 25, 2021
the staff was very friendly & so was the doctor
Mar 4, 2021
Everyone there was very friendly and the optometrist was kind and very knowledgeable.
Jan 24, 2021
Everyone was very kind and the process to get my contact prescription renewed was super easy!
Jan 20, 2021
Quiet a professional as well as friendly visit, nice folks!
Jan 16, 2021
Called at 2pm for an appointment, previously gone online to select glasses and took a pic of qr code for glasses. Told by receptionist to text the glasses ref# and the glasses in stock would be ready and available to try on-I already had script from another doctor. Gave me 3:30pm appointment. Arrived at 3:30pm, doors locked, called and told still santitizing, please wait in car and will be called when ready. 3:39pm see people walking in front door. I walk in, and someone without appointment is in front of me getting serviced. Finally with receptionist, no glasses ready to see, but after researching, found my text i had been told to send, did have 2/6 glasses in stock i had texted about, to try on. Ended up going to Pearl, purchased glasses there. Second time not the best customer service here. First time, Optician messed up on exam and I was asked to come back in to retake because eye doctor had insufficient exam info from first entry eye exam.
Jan 15, 2021
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My office visit was very professional yet very comfortable. Thank you for your service.
Jan 3, 2021
It was my daughter’s check up for contacts they explain exactly how to wear them she was very happy
Dec 13, 2020
Dr Sarah and her staff are great No complaints here
Dec 7, 2020
Staff is always helpful and Dr. Chang is awesome
Dec 7, 2020
Staff and Doctor were very nice and professional. I did not have to wait and they followed all CDC Covid guidelines.
Nov 21, 2020
Very nice manor, clear directions and discussion...will definitely return
Nov 19, 2020
They all was very helpful and very friendly i will return and recommend family and friends
Nov 14, 2020
Great safety procedures and nice staff! Thank you for your assistance. Looking forward to returning back to pick up my frames! Dr. Chang was very knowledgeable as well and made me feel comfortable. Thanks again!
Nov 10, 2020
Dr. Chang took a lot of time to make sure I was fitted with the best contact prescription for my eyes. She additionally suggested a new brand of contacts that were thinner and are more comfortable than any I’ve had before. Her staff is on top of things and very helpful.
Oct 31, 2020
Dr Chang is professional and friendly. The front office is organized and explained all the steps involved in purchasing new glasses and contacts. I highly recommend this office.
Oct 21, 2020
Friendly, courteous and professional staff
Oct 10, 2020
I felt very safe while at Vision Source because of all the precautions taken to keep everyone healthy. Dr. Chang is very thorough and very easy to talk with.
Oct 10, 2020
Very friendly staff and thorough Covid precautions.
Oct 3, 2020
Very nice and professional.
Sep 28, 2020
I appreciate the good comunication & friendly service.
Sep 17, 2020
Everyone was nice, friendly and professional.
Sep 15, 2020
I’ve been coming here for maybe 3-4 years now. Always a pleasure coming here, both staff and Dr. Chang provide the best service.
Sep 14, 2020
Great Shop in Spring Branch. Doc Sarah has been our Family optometrist for the past 7 years. My Whole Family goes to her office, all the staff know your name and will ask about how the rest of the family is doing. If you need someone in the Area there's No Better Place. Go and you'll thank me later.
Sep 12, 2020
Everyone was very friendly, it was a great experience.
Aug 27, 2020
Once I found Dr. Sarah, I'm never gonna leave her! She is far & away the best optometrist I've ever encountered, and I've met a lot.
Aug 22, 2020
We love this office! My whole family has been coming here for years. Dr. Chang and her staff are knowledgeable and informative and always quick to respond.
Aug 12, 2020
This is the place to go if you need your. Eyes check . Dr. Sarah Chang takes the time with you . Answers any questions you may have. Her staff is very friendly and helpful.
Aug 11, 2020
We’ve been coming to Vision Source on Gessner in Spring Branch. Dr Sarah and Ms.Lilly are so professional. We’ve never had to wait. We have such a family bond.
Aug 11, 2020
Everyone in the office was very attentive and was very conscious if social distancing and disinfecting.
Aug 11, 2020
I always have an amazing experience here. They know exactly what I need and how to get me what I want. Love the staff here!
Jul 16, 2020
Great staff!! Very customer oriented. Explained every process before procedure. Answered any questions I had.
Jul 5, 2020
This was my first visit and I was very nervous about going considering the current pandemic our country is experiencing. As a safety professional, I was thoroughly impressed with the COVID-19 safety measures implemented. I will definitely be scheduling my husband and children's eye exams in the near future! Thank you for the superb service.
Jun 25, 2020
It’s ALWAYS a pleasure when I come to Vision Source! Always professional and kind!
Jun 19, 2020
I will never use another eye doctor as long as I live in Houston and Dr Sarah Chang is taking patients! She is THE best! Everyone in the office is professional and polite and I have never had a bad experience.
Jun 13, 2020
The staff and the doctor was very kind and considering. The place is very well put together and they made my the appointment quick . The service is amazing!!
Jun 9, 2020
Dr. Chang and her staff are always highly professional and helpful. I highly recommend Dr. Chang if you are looking for an optometrist!
Jun 7, 2020
My favorite eye Doctor! Love the Doctor and the location. Her and the staff are always sweet and nice. They take their time explaining everything and answer all the questions.
May 23, 2020
I’ve been going lately and always clean and neat,quick . Even during this pandemic, they extra sanitized in between patients.
May 19, 2020
Dr. Chang and staff were very professional, courteous and punctual! Will definitely be back.
Mar 16, 2020
Everyone was very nice and the exam was quick and to the point
Feb 23, 2020
Dr. Chang and her staff are incredible! Always a pleasure! Doctor is so nice and sweet! Makes you feel like talking to a friend and takes care of you in a timely matter!
Feb 20, 2020
Staff is very nice and patient.
Feb 15, 2020
The counter staff was very helpful. Dr Chang was also very upbeat and supportive.
Feb 4, 2020
Love this place everyone is very helpful and they answer all the questions you have.
Jan 7, 2020
Dr. and staff are professional, patient and informative.
Nov 26, 2019
The doctor expressed her concerns. Also the staff is great
Oct 27, 2019
I was greeted with a smile, it was first thing in the morning, great atmosphere and attitude. The doctor took time to explain and ask me if I had questions. Definitely recommend.
Oct 6, 2019
I love Dr. Chang and her staff. The wait is never long and Dr. Chang is very efficient.
Oct 4, 2019
Dr Chang and her staff made my appointment a pleasant experience. They were patient and kind.
Oct 2, 2019
Very nice and knowledgeable people and Dr.Chang she was very nice and explained everything very detailed and she was wise. Definitely will recommend.
Oct 1, 2019
Friendly staff. Quick and clear appointment.
Sep 28, 2019
The ladies at the reception are little rude. But dr.Chang is amazing herself, I loved the way she listened to me and made me feel comfortable.
Sep 24, 2019
Excellent experience from start to finish. The staff is warm and welcoming, the overall facility offers state of the art equipment and a comfortable environment, and Dr. Chang is outstanding. She has a wonderful and reassuring patient-demeanor and left me with great confidence about the next steps for my vision. Wonderful experience and I definitely recommend Dr. Chang and her staff.
Sep 22, 2019
The office put a hold on my frames and when somewhere else to buy the frames I call you office your to release frames hold. You were to experience to buy my frames. Then a week before my appointment I made sure my visit was 100% covered my insurance I had to argue with your office I’m two major office personnel to call my insurance then couple hours later they verified I have no deductible to pay But beforeI left they were trying to charge me my co-pay again it’s all wrong I had to argue with them again and again until they realize that they were post to charge my health insurance not my eye vision insurance. I left they were trying to charge me my co-pay again it’s all wrong I had to argue with them again and again until they realize that they’ll post to charge my health insurance not my eye vision insurance
Aug 20, 2019
Very friendly staff. Answered all my sons questions.
Aug 15, 2019
Dr. Sarah is fantastic. She is very attentive, and cares about her patients.
Aug 1, 2019
I love the staff and customer service. Very welcoming.
Jul 29, 2019
The service is great the staff is knowledgeable and very patient the doctor is the best
Jul 2, 2019
The staff is amazing. Welcomed us with a smile and answered all our questions! Dr Chang is the sweetest and is very compassionate about her patients. Definitely recommend them!
Jun 18, 2019
I absolutely love Dr. Chang! She always is so upfront and awesome when I see her. Her staff is always so kind whether it's via phone or in person. 😃
Jun 17, 2019
Excellent customer service
Jun 8, 2019
The staff is super nice, friendly and helpful! I love Dr. Chang. She really is the best!
Jun 2, 2019
Great Doctor. Very patient
May 30, 2019
Dr. Chan is great. Diagnosed and treated a serious eye condition. Great staff! Great selection of glasses.
May 14, 2019
A well run professional operation.
May 9, 2019
Dr.Chang is very kind and personable. She makes sure that you are comfortable and takes her time to explain the different parts of the exam.
Apr 27, 2019
Dr. Chang is sweet and takes her time to make sure you get your right prescription. Average time overall there was 20 - 30 min which is really fast :) The front desk ladies were nice too.
Apr 27, 2019
this was a new practice for me to visit and I can say I am VERY happy that my vision is now in the care of Doctor Sarah. I was having issues and she resolved those 100%
Apr 26, 2019
The waiting time was minimal and the exam was thorough and the personnel were pleasant.
Apr 15, 2019
Dr. Chang was very thorough and answered all of my questions. She showed me the pictures of my eye and explained everything very thoroughly. My appointment was at 10 a.m. and I was seen at 10:00 a.m. That was very impressive.
Mar 6, 2019
Doctor Sarah Chang is exceptional and the quality of glasses supersede other eyewear providers by leaps and bounds. Thank you Vision Source for helping me to see better!
Feb 16, 2019
clean lobby, friendly people, adequate seating.
Jan 27, 2019
Very friendly 👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻😜😜😜😜😜😜😜😜😜😜😜😜😜😜😜😜😜😜😍😍😍😍😍😍😍😍😍😍😍😍
Jan 19, 2019
Everyone was pleasant and helpful. All the workers enjoyed working to serve me.
Jan 11, 2019
The staff was professional. We did not have to wait long once we arrived. The only issue I have is that the selection of lower priced frames was minimal and the choices were few.
Jan 1, 2019
Very friendly and helpful staff
Nov 29, 2018
Great place for an eye exam and glasses, Dr. Chang was very friendly and knowledgeable, her explanation made me comfortable and at ease.
Nov 5, 2018
Staff very friendly and professional.
Nov 1, 2018
Dr. Chang and her team were very friendly and professional, and very patient in teaching me how to put in and take out contact lenses. Service was fantastic! If you live near the Spring Branch area, I highly recommend Dr. Sarah Chang’s Vision Source for your family’s eye care.
Oct 25, 2018
Dr. Chang was very friendly and explained everything clearly.
Oct 25, 2018
Very professional, knowledgeable and kind with my daughter. Definitely they know very well how to work with kids
Oct 22, 2018
Dr. Chang has a wonderful spirit and provides excellent, knowledgable care.
Jul 28, 2018
I have been to quite a few optometrists in my life, and Dr. Sarah is the best one I've come across. Her staff is also courteous and helpful, but the most important thing is how well Dr. Sarah does her eye exams.
Jul 19, 2018
Very friendly people. Greeted as I walked in and thank for coming in.
Jul 9, 2018
Clean office with helpful staff. Dr. Chang is very nice and thorough.
Jun 18, 2018
Dr. Chang is awesome and always thoroughly explains every single detail of my visit and results. I appreciate her and her staff! The office was super hot though which made me sweat a little during my visit, but overall a great appt.
Jun 12, 2018
Excellent knowledge ad service - very professional
May 17, 2018
Great place, I always come here.
May 6, 2018
Staff seemed rude and inattentive. Dr. Chang was really nice and knowledgeable.
Apr 23, 2018
An excellent doctor. Always had complications with other places. Never could get the script right. She spends time with you and makes sure your comfortable with what you're leaving with. Highly recommended.
Apr 23, 2018
Staff very helpful and friendly.
Mar 31, 2018
Dr Sarah le is very nice and professional. Her staff are very helpful and friendly as well. Will definitely recommend her for other potential clients
Mar 27, 2018
Dr. Chang was very thorough and answered all my questions. She was one of the most detailed optometrists I have ever met!
Mar 6, 2018
Very professional and knowledgeable. Great enviornment. My son was very comfortable. That means alot to a mother .
Feb 26, 2018
A wonderful experience every time . They are great and always take care of myself and my daughter.
Feb 12, 2018
Though I was the last appointment they didn’t rush me. They also gave me a discount since I paid cash and didn’t have insurance 😊
Feb 9, 2018
Did not know what to expecthe, but was very please withe the service starting from the front desk to the of my daughters appointment. Dr.Sarah Chang presents is very polite ,professional and easy to communicate with. Thanks to all :)
Feb 6, 2018
Your staffs are very tremendous and one of them is very eager to learn America Sign Language as l m very proud of them treating me as l m important . Also Dr Sarah Lee is the BEST eyes doctor with heart to help me with my eyes which she found that two my eyes are bad . I’m happy to have Dr Lee as my eye doctor forever .
Feb 5, 2018
Dr. Sarah is awesome. She took care of my kids in no time. She and her staff are very professional and courteous. We will be back for our annual check ups. Thanks for the great service.
Jan 4, 2018
The staff was very friendly. Making a last minute appointment was hassle free and they squeezed me in without giving me any slack. I felt like I got a thorough exam and felt confident in the treatment plan I was given.
Dec 31, 2017
Y'all are great!!! Thank you for making me feel like family every time I visit!
Dec 27, 2017
Thank you for the very professional and friendly service!!! Keep it up.
Dec 27, 2017
Thank you as always for great service and the coffee was an especially nice touch as I had already planned to get one after my exam.
Dec 3, 2017
Very nice staff. Very professional. Dr. Chang is very nice very insightful and very helpful. Thank you.
Dec 2, 2017
Dr. Chang was really nice
Oct 24, 2017
The doctor was very gentle and patient. Made Jasmine feel very comfortable.
Oct 21, 2017
From the time I walked in until I left the girls up front and Dr. Chang were great. I'd received in incorrect prescription from a previous doctor but Dr. Chang corrected my prescription & gave me a new brand to try and help with my dry eyes. She was very friendly and easy to talk to.
Oct 14, 2017
5 Star , all 3 young ladies were very helpful in helping my husband and me select our glasses and contacts. Constantly making us comfortable, Service was Excellent we didn't have to wait long to see the eye Dr. Prices are Great.
Oct 9, 2017
Very caring team! Always smiling!!
Oct 5, 2017
Great staff, Dr. Sarah Chang was super nice and very professional. Very family like environment. I would recommend them to anyone one.
Oct 1, 2017
The personnel in the office are very helpful, friendly and knowledgeable. Dr. Chang makes you feel like she has known you for years, she remembers your name and puts you at ease. She is easy to ask questions of and is quick with responses.
Sep 7, 2017
I was running late due to the traffic but that was no problem for the staff. I was in and out of there is less than 30 minutes. They are quick and efficient. I also like that they are in the neighborhood.
Sep 6, 2017
Dr. Chang and her staff are the friendliest around.
Aug 16, 2017
I love this eye Dr. She really cares about her patients and takes the time to give them each personal care and respect making sure they are completely secure in all eye care decisions. I highly recommend her!
Aug 10, 2017
The front office staff was awesome - best experience ever!
Aug 7, 2017
Great service and friendly staff. They made my wife and I feel very comfortable.
Jul 29, 2017
Dr. Sarah is the best optometrist I have ever used! She is not only highly skilled in her profession, she spends the amount of time required to provide the absolute best eye examination possible. There may be other good optometrists in Houston, but I can assure you that there are none BETTER.
Jul 1, 2017
Great fast, friendly, and knowledgeable about what they do.
Jun 29, 2017
A very pleasant experience the staff is all incredible nice and professional. I love how fast my appointment was.
May 31, 2017
I loved all the staff there, the service was great. The staff was very knowledgeable and then Eye wear selection was great
May 16, 2017
very thorough examination
May 13, 2017
Great office. Dr. Chang is very friendly and her staff checks you in with little wait time.
May 9, 2017
Every time I request an appointment, I am always scheduled the exact day I request. The staff and doctor are very kind and welcoming. I love everything from the office itself to how knowledgeable Dr. Chang is. Highly recommend this office!
Apr 24, 2017
They were good and very helpful
Apr 18, 2017
Great friendly service from the moment I walked in. Very happy to have found Vision Source!
Mar 1, 2017
The ladies in the front were sweet and respectful. Also the ophthalmologist was kind and took her time with my daughter. I would definitely go back
Feb 27, 2017
very good service and helpful
Jan 16, 2017
I've been going to Vision Source for two years now. The doctor is always thorough and patient with my questions. Highly recommend! I also appreciate the staff and how they manage the appointments. I've never had to wait longer than 5 mins to see the doctor.
Dec 23, 2016
Once again was a great pleasure to be under your care. Thank you for the wonderful service!
Dec 6, 2016
Thank you so much for taking care my family and I. Is always a pleasant experience to be under your care.
Dec 6, 2016
Every one was very nice and friendly
Oct 10, 2016
I was very impressed with the professionalism and kindness Dr Sarah Chang. Her staff is courteous and efficient, nice office. Thank You, Becar Rahmija
Oct 7, 2016
I love going here. Service is personalized and wonderful. Will continue to return as long as insurance allows.
Sep 8, 2016
Very nice facility and staff. Dr. was wonderful
Sep 2, 2016
I have been a customer for several years. The location is professional and they work to make their customer comfortable. They answer my questions in a timely manner and explain clearly.
Aug 23, 2016
Good experience ,very polite professional staff.
Aug 11, 2016
The people there were great they went over everything with me
Aug 3, 2016
I was seen immediately upon arriving for my appointment. Dr. Chang was very thorough in making sure that my vision was the sharpest it could be. Her and her staff are the most knowledgeable and friendly I have seen in the area.
Jul 22, 2016
I love all of the staff there. They are so friendly. They make you feel welcomed and comfortable.
Jun 29, 2016
Second time taking my kids and love it in and out ....
Jun 23, 2016
I love Dr. Chang! She's super sweet and kind and really truly cares for all her patients. She is a joy to be around while staying professional at all times.
Jun 14, 2016
Very plesant. Always feel welcomed in the office.
Jun 14, 2016
Dr. Chang and her staff are Awesome! Had a great appointment and felt very welcomed. Everyone was friendly and attentive. The appointment flew by and in no time I was out of there. Great place to get your exam and some new specs or contacts.
May 25, 2016
Very pleasant experience. Very customer friendly.
May 22, 2016
Been here twice and both wonderful experiences! Dr Chang is great and staff is friendly and helpful. Didn't have to wait, and they were very accommodating
May 15, 2016
Personal and attentive service made the appointment enjoyable.
May 14, 2016
Love the doctor and her staff, it is always a pleasure and I know my eyes are in good hands. Thanks!
May 10, 2016
Very pleased with the friendly and helpful staff, the excellent service and the doctor's knowledge and expertise.
Apr 20, 2016
Everyone was great I will let all my friends and family know about you
Apr 14, 2016
My wife and I have visited Dr. Chang before.She is very kind and a great Doctor. We highly recommend her to e eryone.Thanks Dr. Chang
Apr 12, 2016
Glasses two expensive. Will purchase else were next round.
Apr 11, 2016
The only thing I would change is to make sure there are at least two people working in the front at all times. After one of the two that were there had to leave the one that was left couldn't focus on the customers because of the phone ringing and other things coming up that had to be handled. She did an excellent job doing the best she could but it made her job much harder. I appreciate the time and care spent making sure I got a thorough exam and found the perfect glasses. Thank you for that!
Apr 8, 2016
I really like this eye doctor. She takes the time to go through the eye exam. She is the best I have seen.
Apr 8, 2016
Offer glasses that are "special offers."
Apr 5, 2016
Everyone saw friendly and efficient. This was my first appointment. This experience with this location was excellent.
Mar 31, 2016
Visit was wonderful. Sarah and her staff were very helpful and welcoming. They answered all my questions and left the office more than satisfied. Would definitely recommend anyone who needs an eye appointment to her place.
Mar 29, 2016