Virginia Vision Associates

Virginia Vision Associates

Star Star Star Star Star 541 Reviews

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Reviews

StarStarStarStarStar Quick, reliable examinations and service. I be... —    (Patient since 2020)

Quick, reliable examinations and service. I been using VVA for years.


StarStarStarStarStar Outstanding customer service and support Th —    (Patient since 2021)

Outstanding customer service and support Thanks


StarStarStarStarStar Got a needed same day appointment and expert pr... —    (Patient since 2021)

Got a needed same day appointment and expert professional care as I have for decades with Dr. London and his wonderful staff.


StarStarStarStarStar Top-Notch  —    (Patient since 2021)

The office runs very smoothly. I am a long time patient and have never had any problems at all. All of the doctors are top notch. They always take time for questions and explain everything in great detail. Definitely choose this practice!


StarStarStarStarStar They provide quality and timely vision care. I'... —    (Patient since 2020)

They provide quality and timely vision care. I've found their staff to be very helpful in explaining the treatment options, benefits, risks, and alternatives, along with cost information.


StarStarStarStarStar Both Dr. Kraff and Dr. Lobaugh responded to a S... —    (Patient since 2020)

Both Dr. Kraff and Dr. Lobaugh responded to a Saturday night panic regarding some light flashes and strange floaters. They were both fantastic and kind and explained what was happening with great care. So appreciative!!!


StarStarStarStarStar The lady who assisted us was very professional,... —    (Patient since 2021)

The lady who assisted us was very professional, courteous and helpful We got what we needed quick and satisfied


StarStarStarStarStar Excellent and kind service to a newcomer —    (Patient since 2022)

This was my first time at the eye doctor despite being in my mid-twenties. The staff was so warm and welcoming. They explained everything that would happen and were incredibly easy to work with (from making an appointment to checking in to check out). The doctor was also incredibly kind and explained everything to me about my charts. Cannot recommend enough


StarStarStarStarStar I would recommend a friend to see Dr. Lobaugh o... —    (Patient since 2021)

I would recommend a friend to see Dr. Lobaugh only.


StarStarStarStarStar You all go the "extra mile"  —    (Patient since 2021)

You all go the "extra mile" an get me in fast during emrgencies !


StarStarStarStarStar Always excellent care and service! —    (Patient since 2020)

Always excellent care and service!


StarStarStarStarStar  —    (Patient since 2022)

Dr. Lobaugh was great and very thorough.


StarStarStarStarStar Attention to detail is always great —    (Patient since 2021)

Attention to detail is always great


StarStarStarStarStar Excellent, professional service. —    (Patient since 2021)

Excellent, professional service.


StarStarStarStarStar Modern medical practice with excellent services  —    (Patient since 2021)

We love Dr. Lobaugh! She is so thorough in her exams, and is patient with all my questions and with my 8-yr old who is super energetic and talkative. The staff is all wonderful and very responsive.


StarStarStarStarStar The staff are so accommodating, Dr.Lobaugh is s... —    (Patient since 2021)

The staff are so accommodating, Dr.Lobaugh is so lovely, she just explains everything so well is proactive and forward thinking, provides clear and thorough explanations. I have complete trust in her care.


StarStarStarStarNo Star The optometrist was great. However the glasses ... —    (Patient since 2021)

The optometrist was great. However the glasses for someone with progressive lenses was overpriced.


StarStarStarStarStar Optometrists explain tests well. Excellent sel... —    (Patient since 2020)

Optometrists explain tests well. Excellent selection of frames and helpful staff for choosing.. Good knowledge of insurance plans. Front desk helpful too.


StarStarStarStarStar Excellent Dr. in very way. —    (Patient since 2021)

Excellent Dr. in very way.


StarStarStarStarStar Dr. Lobough —    (Patient since 2022)

I have always enjoyed my appointments with Dr. Lobough. She is knowledgeable, patient, and friendly.


StarStarStarStarStar Everyone is always so very professional, knowle... —    (Patient since 2021)

Everyone is always so very professional, knowledgeable and kind.


StarStarStarStarStar You all rock! Nothing but the best in eye care.... —    (Patient since 2021)

You all rock! Nothing but the best in eye care.


StarStarStarStarStar Dr. Lobaugh takes great care with me every time... —    (Patient since 2021)

Dr. Lobaugh takes great care with me every time I see her. She is attentive and caring during her exam.


StarStarStarStarStar Highly Recommend —    (Patient since 2021)

I have been going to Virginia Vision Associates for many, many years and have always been so pleased with everything. Checking in is easy, the exams are thorough, the the doctors are wonderful


StarStarStarStarNo Star I love Dr. Larry London. However, I would like ... —    (Patient since 2021)

I love Dr. Larry London. However, I would like to see more “interesting” frames. I didn’t come the that assisted me the last time to be that savvy when it came to selecting frames.


StarStarStarStarStar Everyone is very welcoming and friendly.  —    (Patient since 2021)

Everyone is very welcoming and friendly.


StarStarStarStarStar Excellent service  —    (Patient since 2022)

The office staff is very efficient and the appointment ran smoothly. Dr Kraff responded to questions and was very professional and caring,


StarStarStarStarStar Great service the staff and doctors are looking... —    (Patient since 2020)

Great service the staff and doctors are looking out for the patients needs


StarStarStarStarStar Have been a patient since the late 1960’s. Hav... —    (Patient since 2021)

Have been a patient since the late 1960’s. Have always felt I have been received the best care for my eyes and still feel the same today.


StarStarStarStarStar Have been a patient for several, several years!... —    (Patient since 2021)

Have been a patient for several, several years! Staff friendly! Minimal wait time!!


StarStarStarStarStar Great practice. Dr. London has been treating me... —    (Patient since 2022)

Great practice. Dr. London has been treating me for over 25 years. I like that in addition to providing great care, he also engages in dialog with me which I think is critical in a doctor patient relationship.


StarStarStarStarStar Excellent service every visit! —    (Patient since 2021)

Excellent service every visit!


StarStarStarStarStar Taken on time and treated well by the entire st... —    (Patient since 2021)

Taken on time and treated well by the entire staff.


StarStarStarStarStar Great staff & doctors —    (Patient since 2020)

They are always on time, the front desk staff is courteous, knowledgeable and helpful. Dr.London is great. He listens to concerns and alwaysvexplaiins what’s going to happen in the exam so that there are no surprises. At the end he explained the results of the test .


StarStarStarStarStar Dr. London has been very helpful to me for many... —    (Patient since 2021)

Dr. London has been very helpful to me for many years. I am sorry to see him leave. However, I wish him all the best of times in retirement.


StarStarStarStarStar Super commitment and caring - what a great comb... —    (Patient since 2021)

Super commitment and caring - what a great combination.


StarNo StarNo StarNo StarNo Star Buyer beware —    (Patient since 2021)

You guys broke my glasses, broke the lenses, and they were installed incorrectly on a third pair. It is such a shame that Dr. London sold his practice and sold it to a big corporation that has no personal care in the office. This is a loss to the practice.


StarStarStarStarStar Dr. London is always very complete in his exams... —    (Patient since 2021)

Dr. London is always very complete in his exams and the staff are all helpful, supportive and know what they are do g.


StarStarStarStarStar Dr. Lobaugh is a great doctor. —    (Patient since 2021)

Dr. Lobaugh is a great doctor.


StarStarStarStarStar Friendly and professional service. —    (Patient since 2021)

Friendly and professional service.


StarStarStarStarStar Always friendly and accommodating, excellent do... —    (Patient since 2022)

Always friendly and accommodating, excellent doctors, and a great selection of frames in a vast range of price points. *Covid-19 is the reason for "only" 1 visit in the last 2 yrs. Prior to that, I was very "regular" for the last 5-6 years.


StarStarStarStarStar Superb Help on Short Notice, and with a smile  —    (Patient since 2022)

I'm a visitor from Hawaii, in Arlington for a short stay. Having gotten some debris in my eye and having it weld itself shut overnight, I went to an urgent care clinic in the morning and they highly recommended I try Virginia Vision for best care. I called and was offered a 9:15 AM appointment, GREAT! Dr. Eric Kraff did a thorough inspection, explained everything clearly and got me fixed up. As a bonus, a wonderful optician was able to repair my glasses at the same time. I walked in one eyed and miserable, and walked out two eyed, with working glasses, and very, very happy. Mahalo for all the excellent care and friendly service, from the front desk to the examining room - a very welcoming and first class operation the whole way.


StarStarStarStarStar Great establishment —    (Patient since 2021)

Great local business in Arlington. Very friendly practitioners. Care a lot and are responsive to needs.


StarStarStarStarStar Several years of excellence! —    (Patient since 2021)

I have been going to Dr. London for several years and have never been disappointed with the care and quality of service. They also have one of the best selections of frames in the DC Metro area.


StarStarStarStarStar Excellent professional service in a friendly en... —    (Patient since 2021)

Excellent professional service in a friendly environment


StarStarStarStarStar Dr London has the best manner of any Medical pr... —    (Patient since 2021)

Dr London has the best manner of any Medical provider we have dealt with. Excellent care & expertise too.


StarStarStarStarNo Star Confused and not sure —    (Patient since 2022)

First, given my prescription, the doctor recommended round-shaped eyeglass frame, while the staff gave me totally opposite recommendation, saying round-shaped frame is not good. This completely confused me. Second, I am not saying the doctor is not good, because I haven’t got my new glasses and try them on. But, during the examination process, I felt the new doctor rushed me through, not being as thorough as my old doctor. Third, after the interaction with the staff, I hope they know what they are doing.


StarStarStarStarStar entire staff is very polite, helpful and delive... —    (Patient since 2021)

entire staff is very polite, helpful and delivers great customer service. Dr. Lobaugh is the best---I've been her patient for many years and truly appreciate her thorough exams and really cares about her patients.


StarStarStarStarStar Dr Kraft was great as usual! Takes the time to... —    (Patient since 2022)

Dr Kraft was great as usual! Takes the time to explain things and is very clear in doing so.


StarStarStarStarStar  —    (Patient since 2021)

Dr. London has the expertise, experience, and demeanor to satisfy even the most challenging patients. He does not "go through the motions" with is patients, but listens attentively to your issues and questions. He has my very highest recommendation.


StarStarStarStarStar Great practice- great docs and staff. All good!!! —    (Patient since 2021)

Great practice- great docs and staff. All good! Even extremely metro assessable and free parking. Highly recommend! I have complicated eyes and Dr London has done a great job with my glasses over the years.


StarStarStarStarStar First visit to the practice and I was very impr... —    (Patient since 2022)

First visit to the practice and I was very impressed. Wonderful to have an office so close to my residence!


StarStarStarStarStar The new optometrist is wonderful!! —    (Patient since 2020)

The new optometrist is wonderful!!


StarStarStarStarStar Staff are professional, friendly, helpful and c... —    (Patient since 2021)

Staff are professional, friendly, helpful and courteous.


StarStarStarStarStar Dr. London is wonderful--warm, caring, helpful,... —    (Patient since 2021)

Dr. London is wonderful--warm, caring, helpful, and an excellent optometrist. I wouldn't go to anyone else.


StarStarStarStarStar I had an emergency issue with my eye. Called th... —    (Patient since 2020)

I had an emergency issue with my eye. Called the office at 8:30am and Dr. London found time to see me that day! You can’t beat Virginia Vision for customer service and quality!


StarStarStarStarStar My first appointment with Dr Lobaugh She was a ... —    (Patient since 2021)

My first appointment with Dr Lobaugh She was a delight. Very professional and caring. Very pleased with my appointment with her.


StarStarStarStarStar I’m visiting Virginia vision associates almost ... —    (Patient since 2021)

I’m visiting Virginia vision associates almost for 30 years My dr is dr. L. London.Best team, best doctors, friendly office staff, clean. Waiting time short. I strongly recommend to anyone Virginia vision associates team. Thanks, you are the best.


StarNo StarNo StarNo StarNo Star Optometrist terrific; the staff not so much —    (Patient since 2022)

Optometrist is terrific; the rest of the staff doesn't communicate well or listen.


StarStarStarStarStar I enjoyed my visit with Dr. Landon! There are ... —    (Patient since 2021)

I enjoyed my visit with Dr. Landon! There are medical issues that I must follow-up with but Dr. Landon off is organized, reliable and especially Dr. Landon who has a great bedside manner!


StarStarStarStarStar I have been a patient of Dr. Lobaugh for 20 yea... —    (Patient since 2021)

I have been a patient of Dr. Lobaugh for 20 years and wouldn’t dream of trusting my eyes to anyone else. She is thorough in her exams and takes her time with all her patients. I never feel rushed and generally feels like she cares about my well being. My annual exams are like visiting a friend. All the staff at this practice are friendly and billing my insurance is seamless. Throughout the years I have recommended numerous friends and colleagues to this practice and will continue to do so.


StarStarNo StarNo StarNo Star Too busy! —    (Patient since 2021)

They do a great job here, but even though you have to schedule an appointment to buy frames and get them adjusted, they tend to have long waits. I just bought a new pair, and they are not fitting right, but I haven't been able to get the issue addressed. June is AMAZING, but she is only one person.


StarStarStarStarStar Entire staff is extremely kind and professional... —    (Patient since 2021)

Entire staff is extremely kind and professional.


StarStarStarStarStar For the past 12 years, my family of five has be... —    (Patient since 2020)

For the past 12 years, my family of five has been served so well by the entire team at Virginia Vision Associates. The space is comfortable, the people are helpful and friendly, and the selection of frames is continually updated. It is truly a one-stop shop. Moreover, we have had two eye emergencies in the past, and we were treated immediately and effectively. (One event required a referral, and the specialists they recommended at the hospital were wonderful.)


StarStarStarStarStar Karen David  —    (Patient since 2021)

Dr. London and Anna are remarkable. So professional and they give the best customer service to there patients. I have been coming to them for over 20 years and I would never trust anyone with eye care but them. They are, by far, the best. And really care about there patients and give 100% on every visit!


StarStarStarStarStar Quality of care is exceptional and consistent! —    (Patient since 2021)

Quality of care is exceptional and consistent


StarStarStarStarStar Over 20 Years —    (Patient since 2021)

Over 20 years, how could I not recommend Dr Lobaugh and the amazing team of support.


StarStarStarStarStar I have been a patient of this practice for many... —    (Patient since 2021)

I have been a patient of this practice for many years and have always been glad to recommend it to others! The quality of service from the time you enter the door until you return to pick up new glasses and all in-between is fantastic! I have total confidence in my eye doctor, and the supporting team members add to the positive experience. I miss seeing some of the old office team faces but look forward to working with the new team members. Thanks for the great service and care!


StarStarStarStarStar Dr Lobough is amazing! Been seeing her for year... —    (Patient since 2021)

Dr Lobough is amazing! Been seeing her for years.


StarStarStarStarStar Services rendered and staff assurance to everyt... —    (Patient since 2021)

Services rendered and staff assurance to everything is done correctly


StarStarStarStarStar Amazing office —    (Patient since 2021)

Great customer service. Great environment. Amazing doctors. Super helpful reminder system. Ana is so helpful and nice!


StarStarStarStarStar  —    (Patient since 2022)

I have gone to this practice for many years and I recommend them highly.


StarStarStarStarStar Staff friendly, courteous! Met new Doctor, Kraf... —    (Patient since 2021)

Staff friendly, courteous! Met new Doctor, Kraff, very pleased!! Wait time minimal!


StarStarStarStarStar  —    (Patient since 2022)

I'm very grateful for the staff at Virginia Vision Associates. 😀


StarStarStarStarStar Friendly staff and it's always a pleasure to be... —    (Patient since 2021)

Friendly staff and it's always a pleasure to be seen by Dr. London.. n


StarStarStarStarStar I have been a patient of Dr. London for 20 year... —    (Patient since 2021)

I have been a patient of Dr. London for 20 years and would not see anyone else. He's the best. June has helped me in the purchase of my last two pair of glasses and I would not purchase from anyone else.


StarStarStarStarStar Very friendly and answered all my  —    (Patient since 2021)

Very friendly and answered all my questions


StarStarStarStarStar I have been a VVA patient for about 15 years an... —    (Patient since 2021)

I have been a VVA patient for about 15 years and have always received wonderful care and excellent service. I was a long time patient of Dr. Whitescarver and had seen Dr. London once for an emergency. Both have displayed excellent "bedside manner" and make seeing an eye care professional a very positive experience.


StarStarStarStarStar Excellent, professional service!Highly rev —    (Patient since 2022)

Excellent, professional service! Highly recommend


StarStarStarStarNo Star I have been a customer for over ten years, over... —    (Patient since 2021)

I have been a customer for over ten years, overall very happy with the service. One problem is the wait time. I arrive early but still have to wait 30-35 mins to see a doctor. Thats too long and it happens every time


StarStarStarNo StarNo Star My appointment was cancelled on the morning of ... —    (Patient since 2021)

My appointment was cancelled on the morning of the appoint. Although I was notified I have not received a follow up call to reschedule. Not sure if I will come back


StarStarStarStarStar Kind, attentive, caring team who always listen ... —    (Patient since 2021)

Kind, attentive, caring team who always listen to and address my concerns. Love Dr Kraff and the team!


StarStarStarStarStar Best eye Doctor out there. He is honest, fair a... —    (Patient since 2021)

Best eye Doctor out there. He is honest, fair and cares about you.


StarStarStarStarStar Outstanding Practice —    (Patient since 2022)

The practice has been consistently well-run with very polite staff. The doctors are very careful and thorough.


StarStarStarStarStar I have used Dr London for years and will contin... —    (Patient since 2021)

I have used Dr London for years and will continue to do so. He is professional and efficient while compassionate. The best!


StarStarStarStarStar Great customer experience.  —    (Patient since 2022)

Great customer experience.


StarStarStarStarStar Very thorough. Very pleasant. I felt like Dr. L... —    (Patient since 2021)

Very thorough. Very pleasant. I felt like Dr. Lobaugh spent a lot of helpful time with me even though she seemed very busy.


StarStarStarStarStar Broke my only glasses, had new eyes the next day! —    (Patient since 2022)

I came in with less than a few hours notice, having broken my only pair of glasses. I didn't even know my insurance carrier, but you guys looked it up quick. The entire staff went way above and beyond to make sure my dumb ass had eyes again the very next day. It wasn't just a cold, sterile office. The staff is obviously well-treated and happy in their jobs and chatted and joked with me and it made the whole experience so much different than what I was expecting from a doctors office visit.


StarStarStarStarStar Convenient and efficient  —    (Patient since 2022)

Convenient to complete paperwork online and efficient service during appointment.


StarStarStarStarNo Star Staff is friendly and helpful —    (Patient since 2021)

Staff is friendly and helpful


StarStarStarStarStar  —    (Patient since 2021)

Dr London and his entire staff are extremely professional, go out of their way to answer your questions and make your visit comfortable. I do recommend him to my friends and family. I have been using their services for about 15 years and will continue to do so for as long as they’re available. On a scale of 1 to 10, I rate them a 15 because they always deliver the best each visit.


StarStarStarStarStar Dr. London has always provided great eye care —    (Patient since 2021)

Dr. London has always provided great eye care


StarStarStarStarStar Dr. London and his staff are amazing. Ultimate... —    (Patient since 2021)

Dr. London and his staff are amazing. Ultimate professionals, caring, knowledgeable. I wouldn't go anywhere else for my ever important eye care.


StarStarStarStarStar Very good experience. Dr London was very though... —    (Patient since 2020)

Very good experience. Dr London was very thoughtful and informative. June helped me pick my glasses and provided excellent service.


StarStarStarStarStar Great Practice. Treatment options and educatin... —    (Patient since 2021)

Great Practice. Treatment options and educating the patient are clearly top priorities.


StarStarStarStarNo Star Zuiker —    (Patient since 2020)

It is me who should say it was great seeing you because without you I would not be seeing anything!


StarStarStarStarStar Best optometrist ever plus all staff very helpf... —    (Patient since 2021)

Best optometrist ever plus all staff very helpful and professional


StarStarStarStarStar All personnel from the front desk to the techn... —    (Patient since 2020)

All personnel from the front desk to the technicians to the eye doctor were very polite, efficient and professional. I had no wait time as I rotated among the employees and their respective expertises.


StarStarStarStarStar They have been great in all things since I have... —    (Patient since 2021)

They have been great in all things since I have been going to them over 30 years.


StarStarStarStarStar A Life Saver —    (Patient since 2021)

Just the best place ever!


StarStarStarStarStar Love Dr. Kraff, he is kind and efficient. Alway... —    (Patient since 2022)

Love Dr. Kraff, he is kind and efficient. Always answers all my questions.


StarStarStarStarStar Virginia Vision Associates is a top notch pract... —    (Patient since 2020)

Virginia Vision Associates is a top notch practice. The staff is welcoming and efficient, Dr. Lobaugh is the best.


StarStarStarStarStar  —    (Patient since 2021)

I had a difficulty with my left eye and everyone helped me a lot.


StarStarStarStarStar  —    (Patient since 2022)

No wait, quick professional and thorough. The doctor has a good sense of humor too


StarStarStarStarStar Wonderful! —    (Patient since 2021)

Dr. Lobaugh is a thoughtful, thorough optometrist. The staff is friendly and accommodating. I have been a patient with Virginia Vision Association for many years. Five years ago I moved to Maryland, and I drive over an hour to Arlington for my eye exams and glasses. That tells you how great they are!


StarStarStarStarStar Dr. Lobaugh is the best professional I could ha... —    (Patient since 2021)

Dr. Lobaugh is the best professional I could have hoped for. She explained everything very clearly and was extremely helpful in providing me guidance in handling my condition. I would love to give her extra stars. The front desk was cordial and efficient as always.


StarStarStarStarStar Customer service is always pleasant and helpful... —    (Patient since 2021)

Customer service is always pleasant and helpful.


StarStarStarStarStar Excellent service from fantastic people! —    (Patient since 2020)

Have been going going to Virginia Vision Associates for at least 10 years for exams and glasses. At first because it was less than a mile from where I lived. Now I drive a half hour each way because it is worth it!


StarStarStarStarStar Friendly, professional staff. Appointments are... —    (Patient since 2021)

Friendly, professional staff. Appointments are well run and doctors are thorough.


StarStarStarStarStar I am very happy with the service I recieve at ... —    (Patient since 2020)

I am very happy with the service I recieve at Virginia vision associates. Very nice experience


StarStarStarStarStar Everyone here is friendly and helpful... —    (Patient since 2021)

Everyone here is friendly and helpful. Dr Kraff is so nice. I will continue to come here and recommend it to all my friends.


StarStarStarStarStar Always a pleasure to visit their offices —    (Patient since 2021)

Always a pleasure to visit their offices. Alway feel like I have known them for years although I reality I only go in once a year. Great experience and exams. Thanks


StarStarStarStarStar Everyone was so helpful and accommodating. My a... —    (Patient since 2021)

Everyone was so helpful and accommodating. My appointment was last minute, but everyone went above and beyond to help me get everything I needed in one visit. June was outstanding in getting my frames expedited and having them ready before I left on my trip. She’s absolutely amazing!


StarStarStarStarStar I have been consistently happy with the service... —    (Patient since 2021)

I have been consistently happy with the service I've received at Virginia Vision Associates during the past 30 (!) years. I have recommended the practice to numerous friends because the staff are friendly, helpful, competent, and caring.


StarStarStarNo StarNo Star The sales representative was helpful and knowle... —    (Patient since 2021)

The sales representative was helpful and knowledgeable. I was expecting a greater selection of frames. Everything seems very expensive. The availability of appointment times was more limited than expected.


StarStarStarStarStar Everyone is professional and easy to work with.... —    (Patient since 2021)

Everyone is professional and easy to work with.


StarStarStarStarStar Dr. Lobaugh is the best !!. .. —    (Patient since 2022)

Dr. Lobaugh is the best. She is very knowledgeable, professional and she treats each patient as they were her only one. She answers all my questions and concerns and makes suggestions that are very helpful.


StarStarStarStarStar I have been a patient here for at least 20Year... —    (Patient since 2021)

I have been a patient here for at least 20 Years and I have always had immense respect for all of the staff here. They are top notch!


StarStarStarStarStar Very friendly doctors. Thorough exam. I was sat... —    (Patient since 2021)

Very friendly doctors. Thorough exam. I was satisfied with the office overall despite them running behind.


StarStarStarStarStar . —    (Patient since 2021)

I had an eye emergency and was seen by Dr. Lobaugh same morning. Then next day. followed up with requested phone report on my progress. Will see doctor today, before office hours, for an eye check. Best care ever.


StarStarStarStarStar Excellent care. ... —    (Patient since 2021)

Excellent care. She is thorough and explains things well


StarStarStarStarStar Great doctors and they explain everything very ... —    (Patient since 2021)

Great doctors and they explain everything very well.


StarStarStarStarStar Always great service and great staff... —    (Patient since 2021)

Always great service and great staff...


StarStarStarStarStar  —    (Patient since 2022)

Been going to Dr. London for over twenty years, he is an excellent optometrist.


StarStarStarStarStar Professionalism —    (Patient since 2021)

As always I believe that Dr. London and all office staff treat me with respect, by providing knowledgeable and professional expertise to help resolve any issues that I may have and answer any questions appropriately.. I also appreciate the friendly and relaxed atmosphere received throughout the office.


StarStarStarStarStar The doctors and staff are top notch. Always ple... —    (Patient since 2021)

The doctors and staff are top notch. Always pleasant and accommodating. This practice has been treating our family over forty years.


StarStarStarStarStar Fine, thorough, professional and friendly servi... —    (Patient since 2022)

Fine, thorough, professional and friendly service willing to take the time to answer all your questions about changing vision.


StarStarStarStarStar Friendly and highly professional! —    (Patient since 2022)

Friendly and highly professional!


StarStarStarStarStar Efficient office and knowledgeable doctors —    (Patient since 2022)

Efficient office and knowledgeable doctors I've come to this office for years. Every single visit they have been efficient, respectful, and knowledgeable. They were my go-to for when I wore contact lens (gas permeable - so vintage, I know!) and I continue to come here for annual check ups since I've had Lasik surgery.


StarStarStarStarStar Happy to have been there. Excellent covid manda... —    (Patient since 2022)

Happy to have been there. Excellent covid mandates followed . Everybody pleasant and it was a real pleasure to see their smiling faces . Thanks for the awesome welcome.


StarStarStarStarStar Dr. Laubaugh and the staff at Virginia Vission ... —    (Patient since 2022)

Dr. Laubaugh and the staff at Virginia Vission Associates always delivers excellent care. My doctor always listens and addresses every concern with compassion and understanding. Thanks for your care!


StarStarStarStarStar The best eye doctor group  —    (Patient since 2021)

This is best eye doctor and staff that you could ask for. Your treat with the up most respect. You’re greeted with smiling faces.


StarStarStarStarStar Great service, doctor and staff! —    (Patient since 2021)

Great service, doctor and staff!


StarStarStarStarStar I have been with Dr. London for almost 30 years... —    (Patient since 2020)

I have been with Dr. London for almost 30 years. In that time, he has treated my family and I with the upmost professional care and friendliness. There is no better doctor to trust your vision needs too. He is the best!


StarStarStarStarStar Dr. Lobaugh is simply the BEST. She takes her ... —    (Patient since 2021)

Dr. Lobaugh is simply the BEST. She takes her time, listens, asks follow up questions and doesn't wrap up the appointment until all questions and issues have been addressed. She is great and I tell all my family and friends that she is the best eye doctor I've ever had.


StarStarStarStarStar Arrived to my appointment early and they were s... —    (Patient since 2022)

Arrived to my appointment early and they were still able to get me in.


StarStarStarStarStar Great service and professionalism. Reasonable ... —    (Patient since 2021)

Great service and professionalism. Reasonable pricing. Thanks for taking care of my eyes for the past 20 years.


StarStarStarStarStar  —    (Patient since 2022)

Dr. London gives a thorough exam and explains findings. Marilyn assisted me in choosing frames and Dan was very professional.


StarStarStarStarStar great appointment - friendly & helpful staff - ... —    (Patient since 2021)

great appointment - friendly & helpful staff - safety protocols - thorough exam & not rushed thru - great experience as always - have been a patient here for many years


StarStarStarStarNo Star Not recommended for gender-nonconforming people —    (Patient since 2022)

I would only recommend Virginia Vision Associates to anyone who is cisgender. They will have an excellent experience. Virginia Vision Associates needs to update their system and practices to be more inclusive for people of all gender identities and expressions. Their forms (including this survey) have no option to provide a non-binary gender, non-binary title (e.g., Mx), and pronouns. This was an especially glaring omission, especially since a variety of options for Titles such as Fr. and Rev. were listed, and Martial Status options of Interlocutory, Polygamous were provided. Even though the patient's pronouns were provided in the "Nickname" field, they were not used during the appointment. As a result, the patient was misgendered multiple times over the course of the appointment. Fortunately, when it came time to pick out frames, the Virginia Vision Associates employee was very helpful. Virginia Vision Associates has a great outdoor patio location for patients to safely try on frames mask-free. This survey doesn't have an option to specify an under-18 age group.


StarStarStarStarStar Competent and well run practice —    (Patient since 2021)

My whole family of fours has been using Virginia Visions Associates for over 20 years and have never been disappointed with either the quality of care or service.


StarStarStarStarStar Another professional outstanding appointment wi... —    (Patient since 2021)

Another professional outstanding appointment with Dr. Larry London. His highest level of professionalism and expertise are matched by his kindness and concern.


StarStarStarStarStar Very kind and efficient; the office staff and t... —    (Patient since 2022)

Very kind and efficient; the office staff and the doctor accommodated my disability with hand-written notes and a see-through mask.


StarStarStarStarStar . —    (Patient since 2021)

Dr. Lobaugh is so kind and thorough. I appreciate her attention to detail and gentle manner.


StarStarStarStarStar Great team all around —    (Patient since 2021)

Love the docs I've seen, including the doc on call during an emergency, who was incredibly helpful. The whole team is lovely and works really hard to solve issues and create a comfortable experience.


StarStarStarStarStar I have been going to Virginia Vision Associates... —    (Patient since 2021)

I have been going to Virginia Vision Associates for the last four years and they do a great job all around from my yearly exam to picking out a new pair of glasses and walking me through the process. If I ever have any questions or issues they are always happy to help.


StarStarStarStarStar Very friendly staff and professional service. I... —    (Patient since 2021)

Very friendly staff and professional service. I’ve been going there since 2008.


StarStarStarStarStar We love dr. Lobaugh. She listens well and has s... —    (Patient since 2022)

We love dr. Lobaugh. She listens well and has such a nice way with patients!


StarStarStarStarStar Quality care and service  —    (Patient since 2020)

Quality care and service despite staffing shortages.


StarStarStarStarStar I've been a customer more than 20 years and I'v... —    (Patient since 2021)

I've been a customer more than 20 years and I've recommended Virginia Vision to many friends and co-workers.


StarStarStarStarStar Always a positive experience. —    (Patient since 2021)

Always a positive experience.


StarStarStarStarStar Professional and thorough —    (Patient since 2021)

Very professional and thorough optometric team. I'm very confident I receive the best care.


StarStarStarNo StarNo Star Unsatisfactory Service —    (Patient since 2021)

My wife & I, have been going for eye exams & purchasing eye glass frames for the last 6-7 years. When it came to adjusting an expensive eye-glass frame purchased from them, I was not happy with the service.


StarStarStarStarStar Welcoming staff, friendly and knowledgeable doc... —    (Patient since 2021)

Welcoming staff, friendly and knowledgeable doctors and wide selection of frames with helpful consultation.


StarStarStarStarStar Exceptional care and service. Very knowledgeabl... —    (Patient since 2021)

Exceptional care and service. Very knowledgeable. Friendly.


StarStarStarStarStar Great customer service and attention —    (Patient since 2021)

Great customer service and attention


StarStarStarStarStar Dr. Lobaugh was kind, attentive and knowledgeab... —    (Patient since 2021)

Dr. Lobaugh was kind, attentive and knowledgeable. She took time to listen to me and explain things completely to me. The staff were courteous and helpful.


StarStarStarStarStar Great customer service attention....very clean ... —    (Patient since 2021)

Great customer service attention....very clean facilities. Always pays attention to what I need.


StarStarStarStarStar excellent service —    (Patient since 2021)

very caring doctors and staff.. they go above and beyond to deliver outstanding patient service.


StarStarStarStarStar Great service and med info provided —    (Patient since 2021)

Great service and med info provided


StarStarStarStarStar  —    (Patient since 2020)

Been going here for years. Always attentive , thorough exams. Friendly staff.


StarStarStarStarStar Dr Betsy Lobaugh was very thorough and exact in... —    (Patient since 2021)

Dr Betsy Lobaugh was very thorough and exact in evaluating my situation and I feel B that I got an excellent exam and review B if my contacts and glasses


StarStarStarStarNo Star  —    (Patient since 2021)

Nice office and friendly staff. I am confused about their recommendations regarding dilation. Last year they said I could pay out of pocket to do the test instead of having my eyes dilated, but this year they said that it "doesn't count as dilation". So why is it advertised as "instead of dilation" and why did I pay out of pocket for it?


StarStarStarStarStar Virginia Vision Associates is a very efficientl... —    (Patient since 2021)

Virginia Vision Associates is a very efficiently run practice. They are all very professional, courteous and value my time which I appreciate. All of their doctors are great!


StarStarStarStarStar Loved dr. Lobaugh! She was very kind and thoro... —    (Patient since 2021)

Loved dr. Lobaugh! She was very kind and thorough.


StarStarStarStarStar Timely professional engaging thorough. —    (Patient since 2021)

Timely professional engaging thorough.


StarNo StarNo StarNo StarNo Star My husband and I have been patients of Dr. Larr... —    (Patient since 2021)

My husband and I have been patients of Dr. Larry London for 40 years! We are greeted by friendly smiles from the front desk staff when we arrive, we receive highly professional care and trusted advise from Dr. London and courteous, knowledgeable care by his staff.


StarStarStarStarStar Very personal attention and highly skilled —    (Patient since 2021)

Very personal attention and generous with time and patience. Dr. London is a consummate professional and really has helped to optimize my vision health and pleasure. I am so grateful to have found him.


StarStarStarStarStar Expert care and attention —    (Patient since 2021)

As always I appreciate the attention and expert medical care provided by Dr. London and all of the professional and support staff.


StarStarStarStarStar Dr. Lobaugh is terrific - very thorough, knowle... —    (Patient since 2020)

Dr. Lobaugh is terrific - very thorough, knowledgeable, helpful and friendly. Similarly, the rest of the staff is excellent and very easy to work with.


StarStarStarStarStar Doctors are great. —    (Patient since 2021)

The doctors are fantastic and overall the practice is great. But you need more patient parking in the building. It’s always full even when it appears there are only 2-3 patients in the office. I think staff may park there because I’ve seen the same car parked when I came in the morning and then later on the same day.


StarStarStarStarStar  —    (Patient since 2021)

Dr. Lobaugh was thorough and very knowledgeable. She was patient with me and answered all of my questions completely. I was recently diagnosed with diabetes and she discuss the potential implications and what precautions I could take in a meaningful way. On top of it all, she is a lovely person who I felt perfectly comfortable with.


StarStarStarStarStar Great office! —    (Patient since 2021)

I’ve been coming to Dr London’s office for many years. Staff is efficient and friendly. June is a pleasure to work with in choosing new frames. I highly recommend Dr London and his team!


StarStarStarStarStar Dr Lobaugh  —    (Patient since 2021)

This was my first appointment with Dr. Lobaugh and I was impressed with her professionalism as well as her kindness.


StarStarStarStarStar Professional Eye Care Services —    (Patient since 2021)

Staff is consistently knowledgeable, helpful and polite. They are efficient and effective with patient time management and reliable in observing COVID-19 protocols. This practice is well established and a leader in eyecare services!


StarStarStarStarStar Been going here for over 20 years ~ excellent p... —    (Patient since 2021)

Been going here for over 20 years ~ excellent practice!


StarStarStarStarStar Dr. London and his staff are always attentive a... —    (Patient since 2021)

Dr. London and his staff are always attentive and helpful. They go the full distance in listening and making sure I am heard and my vision issues are addressed completely. I have been a patient at Virginia Vision Associates for more than 30 years.


StarStarStarStarStar Best experience with any doctor, ever —    (Patient since 2021)

This is the best experience with a doctor of any type that I have had with any medical professional at any point in my life. To 'recommend' this place is to do it too little justice.


StarStarStarStarStar Dr. Lobaugh is THE Best! —    (Patient since 2021)

Always a pleasure to visit w/ Dr. Lobaugh. Friendly & positive, she puts me at ease, & she takes the time to listen so we can share updates. Her exam is methodical & thorough. I appreciate her attention to detail & recollection of historical issues (i.e., w/ a past retinal tear: she diagnosed & referred me to a retinal specialist to resolve: Specialist was impressed by her ability to diagnose it.). She has been my optometrist for 20+ years. I feel cared for & in the best hands for my eyes possible. Her staff is friendly & professional. The front desk was attentive enough to point out that I had an insurance allowance for glasses, that I needed to use. The lens specialist took the time to walk me through all the glasses options & made sound recommendations for my needs. I certainly recommend Doctor Lobaugh & her staff for all vision care needs. SHE is THE Best!


StarStarStarStarStar Thorough and great communicators on eye health ... —    (Patient since 2021)

Thorough and great communicators on eye health and condition...


StarStarStarStarStar The staff is very courteous , nice and friendly... —    (Patient since 2021)

The staff is very courteous , nice and friendly. We have coming to this office for long time and will not change .


StarStarStarStarStar courteous, professional, respectful and so frie... —    (Patient since 2021)

courteous, professional, respectful and so friendly and safety conscience.


StarStarStarStarStar Great office with welcoming staff.  —    (Patient since 2021)

Great office with welcoming staff. Clean, quick and following covid protocols which made the experience feel very comfortable


StarStarStarStarStar June is the optician I deal with. She is frien... —    (Patient since 2021)

June is the optician I deal with. She is friendly and provides excellent service.


StarStarStarStarStar I am a long time client and I've always appreci... —    (Patient since 2021)

I am a long time client and I've always appreciated the superb no-upsell care.


StarStarStarStarStar Great Doctor and Staff —    (Patient since 2021)

Love Dr London and his staff. Always professional, courteous and extremely attentive. Been going to him for years and recommend highly.


StarStarStarStarStar It is a pleasure to belong to this practice.  —    (Patient since 2021)

It is a pleasure to belong to this practice.


StarStarStarStarStar I've been a patient of Virginia Vision Associat... —    (Patient since 2021)

I've been a patient of Virginia Vision Associates for years, and I'm consistently very satisfied with the service I receive. From the front desk to Dr London to the people who help me choose frames, everyone is outstanding.


StarStarStarStarStar The office is well run - short wait for doctor,... —    (Patient since 2021)

The office is well run - short wait for doctor, support staff knows the drill, doctors very thorough and efficient. One thing to improve is invoicing, I've had to seek clarification / explanation- and I got it - but making invoices and patient statements clearer will take things to the next level.


StarStarStarStarStar Very friendly and professional staff. —    (Patient since 2021)

Very friendly and professional staff.


StarStarStarStarStar Excellent —    (Patient since 2021)

Really wonderful team and care. Dr. London is awesome, super caring and takes his time with patients - never rushes and is very thorough. It’s like your cool uncle taking care of you.


StarStarStarStarStar My appointment this time was only for an adjust... —    (Patient since 2021)

My appointment this time was only for an adjustment to my glasses. I arrived early as I had another appointment and they saw me early and finished within 10 minutes. I've been going here for years and they are consistently great.


StarStarStarStarStar Great experience - very kind and thoughtful sta... —    (Patient since 2021)

Great experience - very kind and thoughtful staff that made me feel comfortable during my visit.


StarStarStarStarStar The best there is. I would not trust my eyes w... —    (Patient since 2021)

The best there is. I would not trust my eyes with anyone else.


StarStarStarStarStar Dr. Kraff  —    (Patient since 2021)

Dr. Kraff was very thorough and informative


StarStarStarStarStar The staff is friendly, attentive and Dr. London... —    (Patient since 2020)

The staff is friendly, attentive and Dr. London answers all your questions. Great place!!


StarStarStarStarStar Always great, personalized service! —    (Patient since 2021)

Always great, personalized service!


StarStarStarStarStar this practice is always professional and friend... —    (Patient since 2021)

this practice is always professional and friendly.


StarStarStarStarStar Dr. Lobaugh is excellent. —    (Patient since 2021)

Dr. Lobaugh is excellent.


StarStarStarStarStar Dr. Lobaugh is wonderful, and the support staff... —    (Patient since 2021)

Dr. Lobaugh is wonderful, and the support staff great


StarStarStarStarStar I've been going to Dr. Lobaugh for 10+ years an... —    (Patient since 2021)

I've been going to Dr. Lobaugh for 10+ years and I wouldn't think of seeing any other eye doctor! She solved a strange problem of mine the first time I visited her, and I've been loyal ever since, even though it takes me 25 minutes to get to the office. She really puts you at ease and just makes the whole experience relaxing and easy, plus she genuinely seems to care about her patients. You're not just another number. Plus the entire staff is kind and organized, and the office environment is welcoming. I've never had a bad experience with them. I just love Virginia Vision Associates and don't plan to go anywhere else. Don't change a thing! :)


StarStarStarStarStar Best doctor office I’ve been to.  —    (Patient since 2021)

Best doctor office I’ve been to. Staff was very helpful and Dr. Kraff is the best. No one else will ever check my eyes Wide selection of frames to choose from to suit any budget.


StarStarStarStarStar Dr London is fantastic. Have been going to him ... —    (Patient since 2021)

Dr London is fantastic. Have been going to him for years. Danny in the glasses department is also great.


StarStarStarStarStar Highly recommend - I've been going here for years —    (Patient since 2021)

It's always nerve-wracking when switching doctors, but knowing how good VVA has been to me I had confidence that my new doctor would be great. Dr. Kraff did not disappoint. He was professional and made me feel comfortable in his expertise. While I miss Dr. Whitescarver, I'm excited to continue my care under Dr. Kraff. The technology used here is up-to-date and also gives me confidence. The retinal scanning system seems to be state of the art and helps the doctors provide excellent care.


StarStarStarStarStar Professional, thorough, efficient and friendly.... —    (Patient since 2021)

Professional, thorough, efficient and friendly.


StarStarStarStarStar Dr. Lobaugh, OD, a great optometrist in Arlington —    (Patient since 2021)

Dr. Elizabeth Lobaugh, OD is the best optometrist I have ever seen; I only wish she were there full-time so it would be easier to schedule an appointment. She is extremely thorough & conscientious, & fully aware of my vision history & medical issues; it is always a pleasure to see her. She has referred me to an ophthalmologist when there were issues that needed more advanced attention, so I totally trust her judgment. I never feel rushed, and she answers my question to my satisfaction. The office of Virginia Vision Associates is very attentive to Covid-19 sanitary & protective measures.


StarStarStarStarStar The Gold Standard —    (Patient since 2021)

Our family of 4 have been coming to VVA for the last 11 years. They are very professional, prompt, and precise. Their customer service is best in class.


StarStarStarStarStar Eye care is excellent —    (Patient since 2021)

The entire staff is very knowledgeable about eye care and the use of the most up to date technology in assessing eye problems. They are efficient in accessing insurance coverage, which can be complicated. The eye evaluations are done thoroughly and carefully. I have complete trust in the results.


StarStarStarStarStar They are very friendly and helpful. —    (Patient since 2021)

They are very friendly and helpful.


StarStarStarStarStar Dr. Lobaugh —    (Patient since 2020)

Dr. Lobaugh is amazing! She is friendly, fun, very knowledgeable and just an all around great doctor!


StarStarStarStarStar I've always been extremely happy with Dr. Lobau... —    (Patient since 2021)

I've always been extremely happy with Dr. Lobaugh and the staff at Virginia Vision. Both of my parents saw her as well and her experience and thoughtfulness has kept us coming back for many years.


StarStarStarStarStar Great service —    (Patient since 2021)

We have been so impressed by June as both my husband and I recently got new sunglasses. She was so helpful identifying and ordering styles that we might like. Very kind, knowledgeable, and passionate about her job.


StarStarStarStarStar I was taken care promptly. Staff was nice & helpfu —    (Patient since 2021)

I was taken care promptly. Everyone was nice. I love the eye doctor. She made me feel very comfortable and also explained things very clear.


StarStarStarStarStar Virginia Vision Associates is a fantastic opera... —    (Patient since 2021)

Virginia Vision Associates is a fantastic operation. Courteous, professional, responsive. Their care and customer service both are absolutely off the charts outstanding.


StarStarStarStarStar I wouldn't trust my eyes to anyone else! —    (Patient since 2021)

I wouldn't trust my eyes to anyone else!


StarStarStarStarStar Simply the best. Highly professional while alwa... —    (Patient since 2021)

Simply the best. Highly professional while always friendly. Been coming here for nearly 30 years and can’t imagine anyone else I would trust more with my eyesight.


StarStarStarStarStar Dr. London is a joy to have as a doctor and exp... —    (Patient since 2021)

Dr. London is a joy to have as a doctor and explains things clearly.


StarStarStarStarStar A great experience  —    (Patient since 2021)

A great experience from start to finish. Thorough and meticulous exam, great health safety procedures, everything wellexplained and handled with warmth and care.


StarStarStarStarStar An excellent practice that has great doctors an... —    (Patient since 2021)

An excellent practice that has great doctors and opticians. I know they have my vision health as their first concern. I am always treated like a person of value.


StarStarStarStarStar Favorite medical practice! —    (Patient since 2021)

This is my favorite medical practice. When you call their office a knowledgeable, friendly live human being answers the phone. When you have an emergency the staff does everything in their power to bring you into the office immediately. The doctors are vigilant with each and every potential problem in order to keep your eyes healthy. Everybody from the front desk staff to the technicians to the doctors to the eyeglass "fitters" are top notch. Every doctor is wonderful. You cannot go wrong with this practice!


StarStarStarStarStar Great service by Dr. Lobaugh —    (Patient since 2021)

Dr. Lobaugh is very thorough and shows concern


StarStarStarStarStar Continuing Excellent Service! —    (Patient since 2021)

I've been going to Dr. London for almost 30 years and both Dr. London and his associates provide excellent service. The office is always organized and inviting. The selection of frames is so wide and varied and up to date in style. I frequently receive comments on my frames. And, Dr. London uses digital imaging which means one doesn't require those drops. Keep up the excellent service!


StarStarStarStarStar #1 In Every Way —    (Patient since 2021)

Virginia Vision Associates is terrific! I’ve been a patient just over a year and every interaction and service, from regular checkups to getting new prescriptions to the front desk and billing have been top notch. Dr. London is professional, understanding, compassionate, and just an overall nice person. I can’t recommend them enough!


StarStarStarStarStar Really helpful and customer focused.  —    (Patient since 2021)

Really helpful and customer focused.


StarStarStarNo StarNo Star Long wait times…. ... —    (Patient since 2021)

I had the first appointment of the morning and still waited 15 minutes for the Dr. Then my appointment was rushed. I had a complex vision problem I needed to get solved and I’m not sure my problem was understood. I wish they would schedule a bit more time for appointments. I think the Drs would be much happier!


StarStarStarStarStar Friendly, knowledgeable, helpful, and efficient... —    (Patient since 2021)

Friendly, knowledgeable, helpful, and efficient


StarStarStarStarStar The doctors and the staff are caring, efficient... —    (Patient since 2021)

The doctors and the staff are caring, efficient, and very thorough.


StarStarStarStarStar Always a good visit to VA Vision Associates —    (Patient since 2021)

It is always a good visit to VA Vision Associates. I have seen almost all the eye doctors, and they are all great. The opticians are very helpful and the reception staff is very nice. Great experience overall.


StarStarStarStarStar Very good service and very friendly and helpful... —    (Patient since 2021)

Very good service and very friendly and helpful staff.


StarStarStarStarStar Excellent service and great customer care by al... —    (Patient since 2021)

Excellent service and great customer care by all people you come in contact with.


StarStarStarStarStar I have been a patient of Dr. London for many ye... —    (Patient since 2021)

I have been a patient of Dr. London for many years. He is an excellent doctor. Warm, caring, thorough, very knowledgeable, a good listener, always available in an emergency. I wouldn't trust my eye care to anyone else.


StarStarStarStarStar Always great —    (Patient since 2021)

I've been a patient at this practice for years and am always impressed by the professionalism and great attitude. Whether it is the front desk staff, eyewear team or the doctors themselves, everyone is always kind and helpful.


StarStarStarStarStar The doctors and office staff at Virginia Vision... —    (Patient since 2020)

The doctors and office staff at Virginia Vision Associates have been consistently wonderful. All five of us have gone there for the past 15 years for a variety of vision needs (and emergencies). My appointment last week resulted in Dr. Lobaugh giving me two options to treat my new need for bifocals, and now I’m still able to wear my contacts and read at the same time. From annual check-ups to quickly diagnosing a detaching retina, VVA does it all in an attractive, clean office, with respect and professionalism.


StarStarStarStarStar The team was able to fit me in last minute and ... —    (Patient since 2021)

The team was able to fit me in last minute and the examination was very thorough


StarStarStarStarStar Doctors at Virgons Visi ok n Associates are ver... —    (Patient since 2021)

Doctors at Virgons Visi ok n Associates are very caring and professional. They care about your well being.


StarStarStarStarStar Great Practice —    (Patient since 2021)

This a very good practice. I have been going for many years & have never been disappointed. During my last visit, I told them I was having a problem with my progressive bifocals while driving. They took the time to explain to me how different regular bifocals worked from progressive lenses. The explanation & pictures really helped.


StarStarStarStarNo Star I like the practice but ... —    (Patient since 2021)

I like the practice but recently, I was 15 minutes late for an appt and,altho I was seen, they had contacted me in the interim that I had missed my appointment and would have to reschedule! Who does that! I thought it was very harsh, And the reason I was late was because my newly made glasses were not adequate for driving and I missed a turn off because I couldn't read the street signs and got lost. They also made a mistake scheduling my appt with the optometrist instead of the optician. I did get a good discount with VSP insurance but their glasses are till expensive. I really don't need designer frames. FWIW, some optometrists now use fancy gizmos to get an accurate prescription but here it's still done the tried and true way, eg better 1 or better 2. I have no idea which works better :-)


StarStarStarStarStar I have been a patient at Virginia Vision Associ... —    (Patient since 2021)

I have been a patient at Virginia Vision Associates since 2003. Since the first visit, I have always felt that Dr. LoBaugh was attentive and thorough in her examinations, consultations and recommendations. No matter when I have gone to this office, even if it to get new lenses or have my glasses cleaned, have always been treated promptly, respectfully and professionally and I would recommend anyone to Virginia Vision Associates.


StarStarStarStarStar Dr. London is excellent. —    (Patient since 2021)

Dr. London was, as always, excellent and very helpful with a complicated eye issue I have. Easy to talk with, very and very thorough. I have total trust that he is looking after me as a patient. I have recommended him to several friends.


StarNo StarNo StarNo StarNo Star Must of your front desk workers are very rude a... —    (Patient since 2021)

Must of your front desk workers are very rude and act like your not worth their time. When you ask them questions about prices of services they provide judgmental responses if you ask if there are cheaper alternatives. Also, ya'll are very secretive and unreasonably difficult over actually giving me my prescription. I have had better help/ customer service at a Walmart vision center.... additionally, ya'll are fairly expensive as is for mediocre service and products. I will give credit where credit is due. One of your eye doctors (the younger male doctor) was a very nice guy an helpful.


StarStarStarStarStar I have been a patient of this practice for 37 y... —    (Patient since 2021)

I have been a patient of this practice for 37 years and have found them to be consistently professional, very competent and always caring.


StarStarStarStarStar Dr Lobaugh is wonderful. She listens attentivel... —    (Patient since 2021)

Dr Lobaugh is wonderful. She listens attentively and is extremely thorough. She is the best opthalmologist I have ever had. I highly recommend her.


StarStarStarStarStar The team is professional, enthusiastic, and sup... —    (Patient since 2021)

The team is professional, enthusiastic, and supportive and the safety protocols that are in place make me feel very confident. I’ve been a regular for several years and see no reason to do anything but continue the relationship.


StarStarStarStarStar Favorite Medical Practice! —    (Patient since 2021)

This practice remains my favorite medical practice. You get a human being on the phone when you call and everyone on staff is friendly, professional, and efficient. All the doctors are top notch. This practice is a rare find: a place where they know you and treat you like a person.


StarStarStarStarStar  —    (Patient since 2021)

Dr. Larry London has been my Optometrist for over 25 years and I hope to make it many more years. He has really helped me. Also, my children and grand children are patients at Virginia Vision Associates - even after we all moved out of Arlington County to Fairfax, we still drive back to Arlington to Virginia Vision Associates for our glasses. Really great doctors and staff. They have quite a large selection of glasses/contacts to choose form. It's always a very busy office, and the staff are efficient, friendly, and make you feel right at home. Whenever we have had a problem with glasses, they are quick to repair and/or make it right for us. Many of the employees have worked there for years, which is always a good sign that it's a good environment for the employees and the people that use their services.


StarStarStarStarStar Dr. Lobaugh was amazing. Incredibly thorough an... —    (Patient since 2021)

Dr. Lobaugh was amazing. Incredibly thorough and thoughtful. Your staff was also very friendly.


StarStarStarStarStar I arrived on time for a 2:45 appointment. I had... —    (Patient since 2021)

I arrived on time for a 2:45 appointment. I had to wait until 3:15 before I was seen for an annual exam. No one explained or apologized for the delay. I had paid to park in a metered space until 3:30. (The reserved spaces in the garage were taken). My exam was completed by 3:40. It's only fortunate that my car wasn't ticketed.


StarStarStarStarStar Dr. Larry London is terrific. —    (Patient since 2021)

Dr. Larry London is terrific.


StarStarStarStarStar My whole family is seen by Virginia Vision Asso... —    (Patient since 2021)

My whole family is seen by Virginia Vision Associates & we couldn't be happier with the treatment & care we receive! I just saw Dr. London this week & was so pleased & grateful for his professionalism, thoroughness & genuine concern. I love the staff as well - Anna is the best:)


StarStarStarStarStar Excellent caring professional service by Dr Lob... —    (Patient since 2021)

Excellent caring professional service by Dr Lobaugh. She explains everything clearly and explains your choices.


StarStarStarStarStar Always great to see Dr. Lobaugh and the staff. ... —    (Patient since 2021)

Always great to see Dr. Lobaugh and the staff. I feel welcomed and well cared for. They are always prepared for my visit and ready to answer questions. Thanks.


StarStarStarStarStar  —    (Patient since 2021)

Love Dr Lobaugh. She is caring and takes time to explain everything.


StarStarStarStarStar All of my engagements (in-person, on phone, ema... —    (Patient since 2021)

All of my engagements (in-person, on phone, email) have and continue to be handled professionally, personable and efficiently. The care is competent and caring at all stages; the quality of care is excellent as well as the products purchased. I am grateful to have such a wonderful team of providers!


StarStarStarStarStar Highly recommended  —    (Patient since 2021)

Virginia Vision is a top notch practice. From the responsive and efficient front desk team to knowledgeable doctors to a full service glasses suite, you won’t be disappointed.


StarStarStarStarStar Why go elsewhere? —    (Patient since 2021)

The staff are always so congenial and welcoming, Hard to imagine a nicer place to accomplish this essential examination.


StarStarStarStarStar The staff is great! Friendly and efficient and ... —    (Patient since 2021)

The staff is great! Friendly and efficient and Dr. Whitescarver is extremely professional and friendly.


StarStarStarStarStar Excellent vision care —    (Patient since 2021)

Everything went well -- the office staff members were friendly and helpful, the doctor's recommendation addressed my issues and was carefully explained. I plan to continue going back regularly.


StarStarStarStarStar I respect and admire Dr London. I have been wi... —    (Patient since 2021)

I respect and admire Dr London. I have been with practice for perhaps 20 years. Everyone is always so courteous and supportive. Last weed I had a very different experience with someone at the desk who was confrontational for no apparent reason. Perhaps it is Covid anxiety although it’s time to stop giving one a pass on account of Covid.


StarStarStarStarStar Dr. Lobaugh is an excellent Dr.  —    (Patient since 2021)

Dr. Lobaugh is an excellent Dr. She is thorough, kind, and an expert in her field.


StarStarStarStarStar The office has office hours that make it easy t... —    (Patient since 2021)

The office has office hours that make it easy to schedule an appointment and not have to take time off from work. The Doctor is very friendly and takes the time to explain my condition.


StarStarStarStarStar Friendly, professional and knowledgeable —    (Patient since 2021)

Friendly, professional and knowledgeable staff and doctors.


StarStarStarStarStar l was a patient of the team of Sullivan and Lon... —    (Patient since 2021)

l was a patient of the team of Sullivan and London, and Dr London has been my doctor since then!


StarStarStarStarStar Consistently excellent care and treatment —    (Patient since 2021)

Consistently excellent care and treatment


StarStarStarStarStar I always refer friends to Virgini Vision Associate —    (Patient since 2021)

I have referred several folk because I really love this practice. I always feel Dr. London is looking out for me and has my back (I've had some unexpected, unusual optical challenges) and the team is wonderful to work with.


StarStarStarStarStar I am pleased with Virginia Vision Associates  —    (Patient since 2021)

The Virginia Vision Associates representative was helpful and honest about their various products. I didn't have to wait long and all my questions were answered. My prescription eyeglasses turned out to be very expensive, but the different costs were presented in a transparent manner.


StarStarStarStarStar Excellent Optometrists —    (Patient since 2021)

Dr Whitescarver is an attentive, thorough optometrist. Staff is friendly. They have a good selection of high quality frames.


StarStarStarStarStar Virginia Vision Associates' Excellent Service —    (Patient since 2021)

Virginia Vision Associates gets a 5 star rating for the eye care services that they provide. My family and I have been going there for eye care for the past 4 years and have found the practice to be excellent in every way. Their doctors are knowledgable, they listen to and respond to your questions and concerns, and are friendly and courteous, as are the staff at the front desk and those who assist you in selecting eyewear. Their service has always been professional and efficient. Highly recommended.


StarStarStarStarStar Dr. London is a wonderful, caring human who tak... —    (Patient since 2021)

Dr. London is a wonderful, caring human who takes a genuine interest in his patients. I’ve been a patient at his office for over 25 years and can’t imagine going anywhere else. His staff is very friendly and accommodating.


StarStarStarStarStar  —    (Patient since 2021)

I did not have a pleasant experience with my glasses being fitted. The woman who helped me - ask me questions and then would not stop talking so I could answer them. Although the outcome about the glasses was fine - she did not let me answer the question of why I was getting them adjusted. My experience is usually a 10 plus this was simply awkward and it was obvious that she was quite busy.I will gladly recommend you in the future. The doctors themselves always take time to listen so I was a bit taken aback by my experience. Also, I normally have a very positive experience getting my glasses fitted. Perhaps she was having a bad day. I did not catch her name.


StarStarStarStarStar Outstanding Service —    (Patient since 2021)

Every Doctor at Virginia Vision Associates are excellent, professional, and extremely knowledgeable. It is a family like atmosphere, and the doctors are really looking out for your vision health. They are all just outstanding!


StarStarStarStarStar 20 years and counting... —    (Patient since 2021)

After 20 years, I feel very comfortable with the service and care I get, especially from Dr. Loubach.


StarStarStarNo StarNo Star Dr. Kraff great; hard-sell not —    (Patient since 2021)

Dr. Kraff is a great optometrist who is always willing to answer my questions and patient during the exam time. My main complaint about the office, however, is the aggressive way at multiple steps someone is promote their in-house eyeglass center. I've been coming annually for years and after buying glasses there the first few years, I learned my VSP benefits go much further elsewhere (50% less total cost to me), which is important as retirement approaches. I've asked friends and family if they experience such pressure with their providers and they've all said an emphatic "no" and that they would find another optometrist office based on what I've experienced. You have to walk through the eyeglass counters so I KNOW THEY ARE THERE IF I WANT TO USE THEM. Last visit (a week ago) I never told anyone there I was planning to get glasses made in-house. Yet a few days later while purchasing glasses, I learned VA Vision reserved both my exam and eyeglass allotment with VSP. So the other eye glass store had to call VSP and spend a while on the phone getting VSP to "release" my benefit so my alternative could use it for my purchase. I can only hope that was accidental by VA Vision. Next year, I will monitor this again and if this happens, I will have to go elsewhere for my future exams. That's a shame since Dr. Kraff is very good.


StarStarStarStarStar  —    (Patient since 2021)

Drs and staff are very friendly, understanding and helpful.


StarStarStarStarStar Wonderful office! —    (Patient since 2021)

Wonderful office. Everyone is very friendly and efficient. I've been coming to this office for Years and highly recommend it.


StarStarStarStarStar Courteous, professional, friendly and most comp... —    (Patient since 2021)

Courteous, professional, friendly and most competent. What more can you ask for?


StarStarStarStarStar Top notch Dr. and Staff. I will recommend them ... —    (Patient since 2021)

Top notch Dr. and Staff. I will recommend them to everyone.


StarStarStarStarStar Dr. Loughbaugh sees my wife and both daughters.... —    (Patient since 2021)

Dr. Loughbaugh sees my wife and both daughters. Manner in explaining medical items is very calm .


StarStarStarStarNo Star Love all the Doctors at this practivee and thei... —    (Patient since 2021)

Love all the Doctors at this practice and their great selection of eyewear


StarStarNo StarNo StarNo Star Virginia Vision Associates service deteriorate.... —    (Patient since 2021)

Virginia Vision Associates used to be the place to go. In the past, the attendant would select several styles for to you try on and then help me make the selection. When I went to get new glasses, the attendant did not offer suggestions as in the past. I should have left then. Instead, I tried to describe what I thought would look good on me. She then grabbed a few glasses for me to try on. I chose a pair without her help. I also left a pair to have the lens replaced. After wearing the replacement lenses for a week, I realized the lenses were missing a key feature and returned them. I was told that would get a text when the new lenses came in. Several weeks later I called back and discovered the new lenses were in and waiting for me. I returned to have the lenses installed. I told the attendant I would walk in the area while the lenses were installed. Forty minutes later I returned to discover only one of the lenses had come in and they would place the order again. No one called me to let me know I could stop walking and return. Also, why wasn’t the order checked when it arrived - as I understand it, all glasses require two lenses.


StarNo StarNo StarNo StarNo Star After MANY years of using...I have to give 1 star —    (Patient since 2021)

After MANY years of using you, I have to give you a 1 star. Here is the reason......Spring of 2020 I broke my glasses....needing a new pair but not wanting to go in anywhere due to COVID you generously renewed my scrip so I could submit it to an online place (Warby Parker. Well a few weeks ago finally went in for my eye exam. Although the doctor was very patient, kind, and knowledgeable (why the star), when I went to front desk and asked for a copy of my scrip I was given the attitude of like 'How DARE you ask US for a copy of your scrip'....okay no worries....but days later I went to order online a backup pair of glasses and noticed that a PD number was missing on my scrip. When I called the office, the front desk person answering it was SO incredibly rude and BERATED me for even considering ordering glasses online (and not from them direct) and just spent the time deriding 'MY choice'. I had to persist for her to give me my PD number . She was incredibly rude. Sorry I won't be back. I will be taking my business elsewhere. I was VERY offended and put off. this is like berating someone for using a generic RX drug instead of say a brand name. Kudos though to the gent who, when I went back to get my regular glasses with the new lenses, was totally cool and patient and wanted to make sure everything fit okay and worked well. When you hire new front office desk staff and STOP berating people who don't want to spend $635 for JUST LENSES, I'll be back


StarStarStarStarStar Always very friendly and professional. I will c... —    (Patient since 2021)

Always very friendly and professional. I will continue to recommend them to everyone.


StarStarStarStarNo Star Cleanly, timely and thoroughly. —    (Patient since 2021)

Cleanly, timely and thoroughly.


StarStarStarStarStar Excellent staff!!! —    (Patient since 2021)

Excellent staff!!! I was treated with respect and all of my questions were answered.


StarStarStarStarStar Friendly and efficient staff from top to bottom... —    (Patient since 2021)

Friendly and efficient staff from top to bottom! You don’t waste your time sitting around waiting for the next portion of your exam, and they have all the COVID-19 safety precautions in place and easy to follow.


StarStarStarStarStar Quality Care with a Personal Touch —    (Patient since 2021)

Altogether the best experience with an eye care practice in my many (60+) years of eye exams. Dr. London is personable, kind, and the most knowledgable optometrist I have seen. The office staff is excellent, and I appreciate the fact that they answer your calls directly, rather than subjecting you to a series of pre-recorded messages.


StarStarStarStarStar Very knowledgeable and caring doctors —    (Patient since 2021)

Very knowledgeable and caring doctors as well as welcoming staff


StarStarStarStarStar Always a great experience at Virginia vision as... —    (Patient since 2021)

Always a great experience at Virginia vision associates. I always leave the appointments better informed and confident in the quality of service.


StarStarStarStarStar Excellent Vision Care! —    (Patient since 2021)

Efficient and thorough service. Deeply knowledgeable and friendly.


StarStarStarStarStar I highly recommend Virginia Vision Associates. ... —    (Patient since 2021)

I highly recommend Virginia Vision Associates. Dr. Lobaugh has been our family eye doctor for many years. She is experienced, thorough, and quite personable. Her practice is well run with an organized and friendly staff.


StarStarStarStarStar Dr. Lobaugh - doesnt get better than her... —    (Patient since 2021)

Dr. Lobaugh is always great to see - she takes her time, wants to be sure I am happy with my vision, explains things clearly. I drive 2 hours now to see her and it's worth it.


StarStarStarStarStar Feel Like Family  —    (Patient since 2021)

Virginia Vision Associates is not just the best eye care available. From the moment you arrive, you feel like family. They truly care about every patient and do everything they can to make each visit a special experience. I love their selection of eye ware and buy glasses there all the time.


StarStarStarStarStar Text notifications and communication makes ever... —    (Patient since 2021)

Text notifications and communication makes everything easy.


StarStarStarStarStar Very friendly and professional staff. My mother... —    (Patient since 2021)

Very friendly and professional staff. My mother has received vision care from this practice since 1956. 5 stars!


StarStarStarStarStar Have been a customer for years..service is gre... —    (Patient since 2021)

Have been a customer for years..service is great..staff very friendly! !


StarStarStarStarNo Star Very good visit. The Dr. spend a good deal of ... —    (Patient since 2021)

Very good visit. The Dr. spend a good deal of time with me explaining everything. Staff was also very nice.


StarStarStarStarStar Excellent professional service in an efficient ... —    (Patient since 2021)

Excellent professional service in an efficient and personal manner. Friendly staff make you feel welcome. Received good recommendation for a new pair of glasses that will meet my needs.


StarStarStarStarStar Absolutely the Best! —    (Patient since 2021)

A friend recommended Virginia Vision Associates to me a number of years ago and I wouldn't think of going anywhere else. The personal experience from check-in to check-out is seamless and I couldn't rate them higher on a customer service/satisfaction level. Everyone there is friendly, helpful and generous with their time if you need it. Do yourself a favor and make an appointment. You'll never go elsewhere again.


StarStarStarStarStar Excellent service and safety measures —    (Patient since 2020)

Excellent service and safety measures


StarStarStarStarStar Kenneth Henderson new to glasses world —    (Patient since 2021)

I am new to wearing glasses. The entire staff at the Doctor office was very nice, professional and educated me about glasses. They did not rush me but was patient with me. I will recommend them to everyone.


StarStarStarStarStar A good experience —    (Patient since 2021)

I have always been very impressed with how smoothly the office is run and how professionally. Dr. London has an easy way about him making you feel very comfortable. He is also very thorough. I would highly recommend him.


StarStarStarStarStar Wonderful Practice with Friendly Staff —    (Patient since 2021)

After three tries I finally found a good eye doctor in the DC area after a friend recommended VA Vision Associates. Just went in for an eye checkup and appreciated their COVID protocols. Everyone is professional and friendly, and their office staff are great at handling insurance claims (a problem I’ve had elsewhere). I’d strongly recommend VVA to anyone.


StarStarStarStarStar Absolutely the Best! —    (Patient since 2021)

Dr. London at VA Vision Associates has been my optometrist for many, many years. He is excellent, thorough, and caring. The rest of the staff is highly professional and skilled at what they do. I wouldn't go anywhere else.


StarStarStarStarStar Professional and efficient staff at every level... —    (Patient since 2021)

Professional and efficient staff at every level. Excellent customer service.


StarStarStarStarStar I first started going to Virginia Vision Associ... —    (Patient since 2021)

I first started going to Virginia Vision Associates in 1984. Always been happy with the care and service that I received.


StarStarStarStarStar Quality Care —    (Patient since 2021)

The staff provide quality care and are good about clearly explaining what they are doing and what they find.


StarStarStarStarStar Excellent Practice!! —    (Patient since 2021)

Virginia Vision Associates is a group of highly organized, well-managed, and well-trained professionals, from the front desk staff, to the doctor, and to the optician. I think the management may have to do something with it too. Dr. Betsy Lobaugh who checked my eyes and vision was especially sincere, communicative, and caring. This operation offers an impressive collection of frames to choose from but I wish they had sold Konishi frames too.


StarStarStarStarStar VVA is a best team. Every one in this office ve... —    (Patient since 2021)

VVA is a best team. Every one in this office very friendly and professional. Waiting time short. I’m visiting VVA for more than 20 years, and I will never change to a different doctors. Thanks to all of you!


StarStarStarStarStar My visit today was above and beyond the call of... —    (Patient since 2021)

My visit today was above and beyond the call of duty. I received a test for degeneration that was not my regular eye exam, but to ensure there was no problems developing between my regular eye exam. I am very grateful for such tremendous care for my eyes and particular situation!


StarStarStarNo StarNo Star I'm hoping this review will not be published bu... —    (Patient since 2021)

I'm hoping this review will not be published but will simply be noted and addressed by the provider - there was nowhere else to provide comments. I have had only wonderful experiences with Dr. Lobaugh. However, twice now my contact lenses have been ordered improperly (wrong prescription). The first time, I had no idea, and continued wearing them for months through the COVID shut down while feeling like something was wrong. When I finally made an appt, the doctor confirmed the tech had simply ordered me the wrong lens. I would assume that something like this would get flagged on my file, so that the right prescription is clearly the one used for reorders. But nope - a month ago I ordered a new supply, and this morning when I went to open the box for my left eye discovered that once again, the wrong strength had been ordered. Oh, and I'm now completely out of lenses, so I'm stuck without them for days until new ones can come in. It's not like I'm ordering from 1-800-Contacts - I'm literally ordering lenses FROM my doctor's office, so one would think my chances of having the right prescription ordered would be fairly high? Or that the same exact error wouldn't have been made twice? Additionally, evey time it happens, the onus is on ME to show up, return the unused lenses, pick up the new ones, take time out of my workday to make it happen, etc. Last bit of feedback - I had to make an appt just to get the stems on my glasses adjusted (I get it, COVID). It's a 90 second adjustment, and I had to wait 20 minutes past my scheduled appt time to get in. Nothing about that experience is customer/patient first. Thanks, Laura Herlihy


StarStarStarStarStar Excellent Vision Care Professionals  —    (Patient since 2020)

I have been a client for many years - would no trust my vision care to anyone else. The entire staff is friendly and very responsive to my needs.


StarStarStarStarStar Dr Kraff was great  —    (Patient since 2021)

Dr Kraff was great and seemed to genuinely care about my eye concerns. Gave me some great advice. Everyone I met was very friendly and helpful.


StarStarStarStarStar Daniel could not have been more helpful.  —    (Patient since 2021)

Daniel could not have been more helpful. He not only straightened the frames of my glasses, he spent quite a bit of time answering my questions about how the prescriptions and lenses work.


StarStarStarStarStar Excellent acare but they need to warn patients ... —    (Patient since 2021)

Excellent acare but they need to warn patients about the construction.


StarStarStarStarStar Very highly service and professional. —    (Patient since 2021)

Very highly service and professional.


StarStarStarStarStar I am ecstatic to have found Dr. Whitescarver. ... —    (Patient since 2021)

I am ecstatic to have found Dr. Whitescarver. This was my first appointment with her. I love her gentle manner, her professionalism and her expert knowledge in the area of eye care. She answered all my questions and made me feel very comfortable. I have already recommended her to my daughter, Heather Lilly who already has an appointment. I couldn't be happier.


StarStarStarStarStar It is always a positive, professional and carin... —    (Patient since 2021)

It is always a positive, professional and caring experience to come to your office!


StarStarStarStarStar Great experience!  —    (Patient since 2021)

Dr. London is thorough, explains well and didn't rush through my appointment. The office was VERY careful about Covid safety protocols. I selected some new frames with the help of their eyeglass specialist and can't wait for them to arrive!


StarStarStarStarStar Dr. Lydon saw my son. I can wholeheartedly rec... —    (Patient since 2021)

Dr. Lydon saw my son. I can wholeheartedly recommend him.


StarStarStarStarStar 5 Stars. Exceptional service. —    (Patient since 2021)

5 Stars. Exceptional service.


StarStarStarStarStar Great staff. Got me in quickly for minor emerge... —    (Patient since 2020)

Great staff. Got me in quickly for minor emergency.


StarStarStarStarStar Highly recommend —    (Patient since 2021)

Caring professionals and a great staff always make you feel welcome!


StarStarStarStarStar Excellent customer service. Lots of friendly fa... —    (Patient since 2020)

Excellent customer service. Lots of friendly faces.


StarNo StarNo StarNo StarNo Star Cost —    (Patient since 2021)

Too expensive , for seniors


StarStarStarStarStar  —    (Patient since 2020)

When I went to pick up my glasses on Tuesday I had a situation with June about the total amount due. I was told that I would get a phone call from Dr. London. I have not been able to talk to him yet..


StarStarStarStarStar High tech, but also very personable  —    (Patient since 2021)

The office has pretty good Covid protocols. They try to keep patients away from each other. All of the staff is friendly, competent and helpful. The doctor I saw was good, and listened carefully to my statements about my eyesight. Overall, a good experience.


StarStarStarStarStar Professional and friendly at the same time. Ea... —    (Patient since 2021)

Professional and friendly at the same time. Easy even with COVID protocol in place.


StarStarStarStarStar The Best Vision Care —    (Patient since 2021)

The highest level of professional expertise, most helpful and courteous staff and cleanest environment you will find. Has to be the finest care available for your vision.


StarStarStarStarStar I definately recommend!! —    (Patient since 2021)

this is a great practice. they answer the phone, respond to inquiries and greet you everytime you arrive. The best part is their actual medical knowledge - Dr Lobaugh is amazing - She was able to pinpoint my prescription after i'd visited 3 other optometrists without success. Furthermore, the optical techs that help you find your frames are great. Great office, I highly recommend.


StarStarStarStarStar Very professional , friendly and courteous staf... —    (Patient since 2021)

Very professional , friendly and courteous staff. Good availability of appointment times and great location.


StarStarStarStarStar June was great. Whole team is knowledgable and ... —    (Patient since 2021)

June was great. The whole team is knowledgeable and helpful.


StarStarStarStarStar The entire staff was professional and friendly.... —    (Patient since 2021)

The entire staff was professional and friendly.


StarStarStarStarStar A really positive, thorough and friendly exam. —    (Patient since 2021)

A really positive, thorough and friendly exam.


StarStarStarStarStar I’ve been a patient of Dr. Whitescarver for yea... —    (Patient since 2021)

I’ve been a patient of Dr. Whitescarver for years. After retirement from the federal government, I considered finding an optometrist closer to my home; however, I decided against it. I choose to make the hour drive into Arlington. I am never disappointed.


StarStarStarStarStar I've been going to dr London since the th grade... —    (Patient since 2021)

I've been going to dr London since the th grade. The staff is always considerate and professional.


StarStarStarStarStar Dr London has been my eye doctor for 20 years. ... —    (Patient since 2021)

Dr London has been my eye doctor for 20 years. His experience and professionalism are best from what I have seen throughout the years.


StarStarStarStarStar  —    (Patient since 2021)

I have been going to VA Vision for over 10 years now. Even though I no longer live in Arlington, I continue to use them for my eye care because I have had such a great experience with them over the years. Dr. Whitescarver is fantastic and has always taken the time to explain everything and properly address any eye issues I have had. Unless I move out of the area altogether, I plan to continue using VA Vision and would recommend them to others.


StarStarStarStarStar Excellent service and care  —    (Patient since 2021)

Excellent service and care from the front desk to the Doctor to the eye glasses consultant.


StarStarStarStarStar I love Virginia Vision Associates —    (Patient since 2020)

I love Virginia Vision Associates I've been a patient of Dr. Lobough for 15 years. She is fantastic as is the staff in the office. The Eyeglass consultants have been amazing and patient with me while helping to choose glasses and they've allowed me to bring my glasses in for adjustments and repairs and haven't charged me anything for it. I've referred 2 other patients who also love Virginia Vision Associates.


StarStarStarStarStar The entire staff and doctors have been outstand... —    (Patient since 2021)

The entire staff and doctors have been outstanding and show they care about your care


StarStarStarStarStar My doctor was great and performed a very thorou... —    (Patient since 2021)

My doctor was great and performed a very thorough exam. He took time to tell me what he found and was very helpful! I would definitely recommend this practice!


StarStarStarStarStar The entire staff, from doctors to the reception... —    (Patient since 2021)

The entire staff, from doctors to the reception area, is incredibly thoughtful, engaged, friendly, and helpful. They feel like a team, and they also feel like they care and are invested in my ability to see well and clearly!


StarStarStarStarStar  —    (Patient since 2021)

Dr Lobaugh is a good listener and did an outstanding job examining my eyes and recommending contact lenses.


StarStarStarStarStar Great Experience  —    (Patient since 2021)

Great no pressure business. Everyone was kind and helpful to my needs. Just went in to get a yearly exam and new lenses form my frames. Usually places try and up sell to a whole new set of frames but not here! It was so refreshing! And all reasonably priced. Dr. London took the time to explain some things as well. I’ll be back every year.


StarStarStarStarStar Very knowledgeable, friendly staff...very clean... —    (Patient since 2021)

Very knowledgeable, friendly staff...very clean, adhered well to safety precautions I felt comfortable and safe concerning COVID


StarStarStarStarStar Dr. Lobaugh is awesome I have been with her sin... —    (Patient since 2021)

Dr. Lobaugh is awesome I have been with her since I was in 8th grade.


StarStarStarStarStar My first appointment with Dr. Lobaugh couldn’t ... —    (Patient since 2021)

My first appointment with Dr. Lobaugh couldn’t have been better! She made me feel totally at ease. Dr. Lobaugh not only thoroughly examined my eyes, but explained everything to me in an a detailed understandable way. I was so happy my nephew recommended her to me! I’ve already recommended my friends to her.


StarStarStarStarStar A + experience  —    (Patient since 2020)

Virginia Vision Associates. Are very easy to work with, (very understanding). And caring. Will and do recommend them


StarStarStarStarStar Everyone in the office is very friendly. The mo... —    (Patient since 2021)

Everyone in the office is very friendly. The most comfortable I've ever felt with Optometrist


StarStarStarStarStar Very Responsive! —    (Patient since 2021)

This was an emergency visit and I appreciated your responsiveness. I was immediately able to get treatment for an eye infection.


StarStarStarStarStar Best eye DR I’ve ever had  —    (Patient since 2021)

I now live in DC, but I still commute to Arlington for the unparalleled service and care at VVA.


StarStarStarStarStar I have been a patient at Virginia Vision Associ... —    (Patient since 2021)

I have been a patient at Virginia Vision Associates for approximately 40 years, the Doctor and Staff are very professional, courteous and knowledgeable.


StarStarStarStarStar Dr. London has taken care of me for decades and... —    (Patient since 2021)

Dr. London has taken care of me for decades and continues giving me outstanding service. I cannot imagine a better eye doctor.


StarStarStarStarStar Top notch doctors and staff are the reason that... —    (Patient since 2020)

Top notch doctors and staff are the reason that I return for over 20 years. Kevin is the best !


StarStarStarStarStar As it should be done —    (Patient since 2021)

As it should be done I have been looking for an eye doctor with hip frames, a thorough exam and excellent fitting. After bouncing around several of the chain shops, I have found them. Do yourself a favor and go to Virginia Eye Associates. They take the time they need to do it right.


StarStarStarStarStar Dr London is a very caring personHis entire st... —    (Patient since 2021)

Dr London is a very caring person His entire staff reflects his attentiveness and kindness He spends time explaining the whys of the diagnosis My life was saved he caught something in my eye exam and referred me to a specialist Dr London is the best one can hope for on a doctor!


StarStarStarStarStar I would let everyone know that, it starts with ... —    (Patient since 2021)

I would let everyone know that, it starts with the front office. They greet you with the upmost respect. Office very clean, from front to the back exam rooms. The Doctor is so personable. They take care of eyes . They know how valuable your site is . I would recommend Virginia Vision, to family, friends and anyone who needs an optometrist.


StarStarStarStarStar clean, safe office during COVID. Friendly and ... —    (Patient since 2021)

clean, safe office during COVID. Friendly and helpful staff. thanks


StarStarStarStarStar Always a great experience and enlightening expe... —    (Patient since 2021)

Always a great experience and enlightening experience


StarStarStarStarStar It was apparent that the office had been carefu... —    (Patient since 2021)

It was apparent that the office had been carefully maintained with clear consciousness of avoiding coronavirus. Dr. London and all the staff members were courteous and kind as usual despite their extra work on sterilization. When my temperature was "low" from walking to the office in the cold air, they took my temperature twice to make sure that my temperature was normal.


StarStarStarStarStar The staff provided Excellent Customer Service a... —    (Patient since 2021)

The staff provided Excellent Customer Service and professional knowledge! Kate always provides the best refractions and the contacts and glasses are always excellent!


StarStarStarStarStar I thought the doctor took a lot of time with me... —    (Patient since 2021)

I thought the doctor took a lot of time with me to figure out my somewhat complicated vision issues.


StarStarStarStarStar Dr Lobaugh is Amazing —    (Patient since 2021)

Dr Lobaugh is always very thorough and does a very comprehensive exam. One friend I sent there to see her reported she had never had such a good eye exam. She always answers my questions and I have never felt rushed during my appointments.


StarStarStarStarStar You are always meet with a smile and greeted co... —    (Patient since 2020)

You are always meet with a smile and greeted courtesly. The appointments are always on time. A wonderful atmosphere to be examined by your eye doctor.


StarStarStarStarStar I’ve been going to Dr. Lobaugh for years and sh... —    (Patient since 2020)

I’ve been going to Dr. Lobaugh for years and she and the entire staff are great. I recently had an emergency and Dr. Lobaugh sacrificed her lunch hour to accommodate it.


StarStarStarStarStar  —    (Patient since 2020)

Wonderful experience. Professional, friendly and answered all of my questions.


StarStarStarStarStar This is the best vision services organization i... —    (Patient since 2020)

This is the best vision services organization in all of Northern Virginia. Highly recommended.


StarStarStarStarStar Highly recommend —    (Patient since 2020)

I've been a patient of Dr. London for about two decades. The office is an "old fashioned" practice in they are focused on the patient's health, not on up-selling expensive frames. Over the years, I've had many questions about my aging eyes and a specific eye condition I have. Without fail, Dr. London listened closely, answered my questions, explained things. The opticians are wonderful, as well. Office staff is friendly.


StarStarStarStarStar Been a patient for decades and have no reason t... —    (Patient since 2020)

Been a patient for decades and have no reason to ever think about going anywhere else.


StarStarStarStarStar Great place. —    (Patient since 2020)

Very nice experience, have never had a problem. I travel over 50 miles for the service they provide Very pleasant..


StarStarStarStarStar Great visit —    (Patient since 2020)

The staff was very friendly. It was clear they are taking COVID precautions very seriously, which I appreciate. And my visit was efficient, only waiting a minute or two before seeing the doctor. I also then felt like the doctor (Lobaugh) took her time helping me - was not at all rushed to move on to another patient.


StarStarStarStarStar Doctor London at Vision Associates —    (Patient since 2020)

Doctor London has been taking care of my family and I for over 30 years. Everything from eye exams, new glasses, contacts, styes (Hordeolum) to eye infections. In that time, the care has been professional, friendly and without equal. I wholeheartedly tell my friends if they need to trust their eyes to anyone it has to be Doctor London!


StarStarStarStarNo Star Virginia Vision Associates provides consistent ... —    (Patient since 2020)

Virginia Vision Associates provides consistent great service. There is minimal waiting time, the staff is friendly an professional, and Dr. London ensures you understand and are comfortable with the eye care provided.


StarStarStarStarStar Professional, Knowledgeable and Kind —    (Patient since 2020)

I always have an outstanding experience with each of the eye doctors and staff. They are efficient, kind and will go the extra mile to make sure your needs are met.


StarStarStarStarStar Love the doctors and entire staff at VVA. I ha... —    (Patient since 2020)

Love the doctors and entire staff at VVA. I have had particular experience with Drs. Lobaugh and Whitescarver, who are both terrific. All office personnel are very knowledgable and helpful. They listen to your needs and advise accordingly.


StarStarStarStarStar Very responsive! —    (Patient since 2020)

Very responsive and timely frame repair (one time) and replacement (one time) service, especially considering the challenges arising from Covid restrictions.


StarStarStarStarStar Excellent practice —    (Patient since 2020)

Courteous and professional staff; excellent line of products to choose from. Very happy.


StarStarStarStarStar Always 5 Stars! —    (Patient since 2020)

I appreciate all of the health and safety measures you have put in place. It was nice to see familiar faces when I came in for my annual appointment. Dr. Lobough is always so kind and a great resource with my various health questions.


StarStarStarStarStar Top Quality Service —    (Patient since 2022)

My wife and I have been seeing Dr. London for over 25 years. His staff his excellent: efficient, professional, and always friendly and efficient. Dr. London always takes plenty of time to answer questions. Never abrupt or distracted. I trust his advice. I trust his care.


StarStarStarStarStar Great staff. Friendly and efficient. Very confi... —    (Patient since 2020)

Great staff. Friendly and efficient. Very confident with the medical care.


StarStarStarStarStar Whole office very competent and capable ... —    (Patient since 2021)

I feel like I am in very competent and capable hands at Virginia Vision Associates. Dr. Whitescarver treats everyone as an individual and thinks through with you what course of action will be best for you. Our whole family (mom, dad and 2 teenage girls) go here and each of us feel like we get great service from the front staff, medical staff, glasses fitters, and doctors.


StarStarStarStarStar Dr. Lobaugh is not only extremely professional,... —    (Patient since 2021)

Dr. Lobaugh is not only extremely professional, but I felt very safe seeing her. She is thorough and knowledgeable, as well as being a wonderful person. I feel that she really cares about me and my vision issues, and never feel rushed or pressured by her. The office staff are also consistently lovely and I feel very safe in the office.


StarStarStarStarStar Dr. Lobough has been my eye doctor for years. I... —    (Patient since 0001)

Dr. Lobough has been my eye doctor for years. I’ve started to have issues with wearing contacts and she has been amazing in working with me to try multiple brands, adjust for my changing vision and find something that is comfortable. In addition to her expertise, she creates a personal connection with her patients that makes it a real pleasure to go in for an eye exam. The staff is equally friendly and helpful as well. Highly recommend.


StarStarStarStarStar General Maintenance Manager  —    (Patient since 2022)

I have been a patient here for over 20 years. They are very consistent and treat you like family, very knowledgeable and respectful. I would not go anywhere else.


StarStarStarStarStar The staff at Virginia Vision Associates is very... —    (Patient since 2022)

The staff at Virginia Vision Associates is very friendly and professional. I recommend them.


StarStarStarStarStar The staff are professional, personable, and kno... —    (Patient since 2021)

The staff are professional, personable, and knowledgeable. I enjoy my visits (not something I've ever been able to say before about going to the optometrist), and the optical shop selection is fantastic. I ended up at Virginia Vision Associates through a referral from a friend, and have in turn recommended you to my friends. Thank you all so much!


StarStarStarStarStar They are very friendly, helpful, and profession... —    (Patient since 2022)

They are very friendly, helpful, and professional!


StarStarStarStarNo Star The staff at Virginia Vision are the most frien... —    (Patient since 2021)

The staff at Virginia Vision are the most friendly and professional group I have ever dealt with in my life. Dr London is so knowledgeable in this field Dr London has been able to diagnose any problems I have had up to and including saving my life by finding what was wrong and who I should see to fix it He is a caring beautiful human being I thank him and his entire staff


StarStarStarStarStar I have been coming to this practice for 30 year... —    (Patient since 0001)

I have been coming to this practice for 30 years. They are friendly and competent. I actually look forward to my exam so I get to see the people that work there They are the best at what they do


StarStarStarStarStar Great Doctors and Staff —    (Patient since 2020)

Virginia Vision Associates has great doctors and staff, they are always polite and helpful. The steps taken during the pandemic were reassuring with one exception. The waiting room became too crowded (5 people - 3 chairs) and chairs and surfaces in waiting room were not sanitized in between different people using them.


StarStarStarStarStar For 15 years, excellent service!  —    (Patient since 2020)

For 15 years, this practice has served our family so well. We only had routine glasses and contact needs until this fall, when my husband had a detaching retina. He was treated immediately and given excellent, state-or-the-art care. I highly recommend all the doctors and staff. And their selection of frames is superb - one-stop shopping!


StarStarStarStarStar Long time VA Vision patient for a reason —    (Patient since 2021)

I've been a patient at Virginia Vision Associates for over 20 years. They are warm and welcoming but also professional. The doctors take their time to explain things to you. And their selection of glasses... AMAZING! It's a doctor's visit I actually look forward to every year :)


StarStarStarStarStar I have been looking for an eye dr for a while. ... —    (Patient since 2020)

I have been looking for an eye dr for a while. I am glad I was referred to Dr London. Such a good experience. Thanks you


StarStarStarStarStar Everyone is always polite and professional. —    (Patient since 2021)

Everyone at Virginia Vision


StarStarStarStarStar As someone who does not need regular eye care I... —    (Patient since 2020)

As someone who does not need regular eye care I was at a complete loss as to who I should call when I started having a serious eye issue. I was so impressed with this office from the very first phone call. They were empathetic, friendly, and responsive...fully understanding the urgency and getting me in to see the doctor same-day. Their Covid protocol made me feel very comfortable being there, and the bedside manner of both eye doctors made me feel incredibly well cared for. Rather than seeing me quickly and rushing me out, they took my issue very seriously. When I had to return the next day as a result of my condition worsening, they conferenced to make sure I was getting the best care and being put on the right medicine. I'm finally on the mend and cannot be more appreciative of their approach. I would recommend this office to anyone!


StarStarStarStarStar Optician was very patient with me as I tried on... —    (Patient since 2021)

Optician was very patient with me as I tried on a zillion frames, and the ophthalmologist as usual was super nice. I also appreciate how clean the practice is. I have already recommended you to my husband.


StarStarStarStarStar Virginia Vision Associates :) —    (Patient since 2021)

Dr. London is such a great doctor and I have been going to him for so many years for my vision. I trust him completely with my eyes :). He is smart, caring, articulate and kind :). Thank you Dr. London.


StarStarStarStarStar Both Dr. Whitescarver and June (last name??), t... —    (Patient since 2021)

Both Dr. Whitescarver and June (last name??), the optician, were great. I especially appreciated that Dr. Whitescarver used more tests than my previous doctor and seemed to really take the time to get it right. Prior doctors made me feel rushed through the process, which may be why I kept getting prescriptions that didn't really work as they should.


StarStarStarStarStar Attentive and efficient staff! I called to make... —    (Patient since 2022)

Attentive and efficient staff! I called to make a new patient appointment, and they got me in same day due to a cancellation that provided a free spot in the daily schedule. Excellent experience at the office, and plenty of precautions put in place due to COVID-19 (temperature check upon office entry, hand washing, sanitizer, etc.).


StarStarStarStarStar Great people, giving great service! Even during... —    (Patient since 0001)

Great people, giving great service! Even during challenging times the quality people here at VVA make all the difference!


StarStarStarStarStar Organized, professional, knowledgeable, good pl... —    (Patient since 2021)

Organized, professional, knowledgeable, good place to go if you need to get your eyes checked and prescription and ......


StarStarStarStarStar Very friendly, professional staff. —    (Patient since 2022)

Very friendly, professional staff.


StarStarStarStarStar Simply the best. We have been patients for thi... —    (Patient since 2021)

Simply the best. We have been patients for thirty years and hope to remain for thirty more.


StarStarStarStarStar We love Dr. Whitescarver and all the staff at V... —    (Patient since 2021)

We love Dr. Whitescarver and all the staff at Virginia Vision Associates! They take very good care of our whole family.


StarStarStarStarStar The front desk staff is friendly and client cen... —    (Patient since 2020)

The front desk staff is friendly and client centered so you feel comfortable from the start. The service is outstanding. Dr. London answers all your questions giving you confidence in your treatment.


StarStarStarStarStar What a wonderful practice. My daughter recomme... —    (Patient since 2022)

What a wonderful practice. My daughter recommended & I love Dr. L. I feel confident that I'm getting the very best care.


StarStarStarStarStar I love this office! I am always seen very quick... —    (Patient since 2022)

I love this office! I am always seen very quickly and felt very safe with all their precautions due to COVID. Love the eye doctor - always friendly and honest, caught a few things my previous eye place didn't!


StarStarStarStarStar Great visit, as always! —    (Patient since 0001)

As always, it was a pleasure to come in and visit with the staff at Virginia Vision Associates. Dr. Whitescarver is such a great person to work with and always takes plenty of time to answer questions and be engaged with patients.


StarStarStarStarStar I’m visiting your office for more than 20 years... —    (Patient since 2021)

I’m visiting your office for more than 20 years. I cannot express my opinion differently- you a the best!!


StarStarStarStarStar Best Optometrist in Virginia! —    (Patient since 2021)

Dr. London as a provider is consistently knowledgeable, professional, polite and patient. He is willing to listen to the patient's concerns and answer their questions. These compliments are shared with his office staff as well. His office is well organized with great work flow for the patient's exam, and any additional tests. The office is clean, comfortable and attractive.


StarStarStarStarStar I have been seeing Dr. Kaff for 3 years now and... —    (Patient since 0001)

I have been seeing Dr. Kaff for 3 years now and have had an excellent experience. He is very nice and explains everything very well. The office is always clean and friendly, and their covid measures made me feel very comfortable.


StarStarStarStarStar Professional Office —    (Patient since 2020)

The care and professionalism from intake to fitting for contacts and glasses is truly extraordinary. The experience is custom to the patient and is not a one stop “box store” chain who get you in and out no matter what the problem. I have been going here for 14 years and always the very best service and professionalism.


StarStarStarStarStar Highly recommend Dr. Whitescarver —    (Patient since 2022)

Dr. Whitescarver and the office staff were incredibly thorough in doing my annual eye exam and explaining the benefits of doing the optomap retinal scan instead of dilating my eyes. She showed and explained to me how to read the scan as it was the first time I had opted for it. In addition she took the time to help me choose frames with the help of Larry, who was great about letting me try on so many different frames and taking them outside to see them on without the mask. I would highly recommend Dr. Kate Whitescarver and Virginia Vision Associates. They were kind, honest, and caring.


StarStarStarStarStar I appreciated the strict covid precautions adhe... —    (Patient since 0001)

I appreciated the strict covid precautions adhered to. Dr Lobaugh was inciteful, creative and particularly helpful in assessing my eye care challenges and guided me through my changing needs regarding my contacts and glasses as I age.


StarStarStarStarStar 30 years and counting  —    (Patient since 2021)

My family has been trusting Virginia Vision Associates with our eyes for 30 years and have been extremely pleased with both their competence and customer service. I can’t recommend them highly enough.


StarStarStarStarStar I would recommend to any body because I felt sa... —    (Patient since 2021)

I would recommend to any body because I felt safe and everything was done on time!!


StarStarStarStarStar Great people, great service. —    (Patient since 0001)

Great people, great service.


StarStarStarStarStar The doctors and opticians are professional and ... —    (Patient since 0001)

The doctors and opticians are professional and personable. They listen, answer questions, and explain things well. The opticians are well informed on their product lines and insurance coverages. The opticians are great at helping you pick frames - I always look great!


StarStarStarStarStar Excellent practice. All doctors are great. Ve... —    (Patient since 2020)

Excellent practice. All doctors are great. Very responsive to questions.


StarStarStarStarStar I have recommended to numerous friends and coll... —    (Patient since 2021)

I have recommended to numerous friends and colleagues. : )


StarStarStarStarStar Best eye care/attention possible for past 25 years —    (Patient since 2021)

Best eye care/attention possible for past 25 years! The entire staff is always courteous, helpful & professional. Even with a hiccup in the scheduling process (blame it on the Covid constraints), the staff & Dr. Lobaugh made sure I was seen to meet my schedule without a problem. I always appreciate the direction for visit steps, the handoffs between staff members during the appointment, the eye glass adjustments/services, lense orders & insurance recommendations. I am impressed by the continued advancement in using newer technology for exams. Dr. Lobaugh is always methodical & thorough...& explains it all along the way...& no one could be nicer. She is great at what she does...& she cares about her patients. She is just THE Best!


StarStarStarStarStar Super staff! —    (Patient since 2021)

The doctors and staff at Virginia Vision Associates are so friendly and caring. I always feel like they are taking great care of me and my eyes!


StarStarStarStarStar The doctor was very knowledgeable and answered ... —    (Patient since 2021)

The doctor was very knowledgeable and answered all of my questions. Front desk staff super nice. Glad there is an option to avoid dilating pupils.


StarStarStarStarStar Great Experience —    (Patient since 2021)

Dr. Lobaugh is great! She really cares about her patients. Asks good questions. Takes her time, very thorough and caring.


StarStarStarStarStar Dr. Lobaugh is fantastic. She is very thorough,... —    (Patient since 2021)

Dr. Lobaugh is fantastic. She is very thorough, and she keeps abreast with the latest eye treatments. If there is a problem, she is very reassuring. The staff members are also very helpful.


StarStarStarStarStar Outstanding Service —    (Patient since 2021)

Dr. London is clearly committed to his patients' welfare. He always takes time to answer my questions, which is exceptional these days. And if there's anything I'm concerned about, he investigates thoroughly. Staff is very pleasant and competent.


StarStarStarStarStar excellent, professional care —    (Patient since 2021)

excellent, professional care; it's located two blocks from metrorail, takes insurance and has variety of designer frames.


StarStarStarStarStar Expert care and great service! —    (Patient since 0001)

Expert care and great service!


StarNo StarNo StarNo StarNo Star Unfortunately we are leaving the practice after... —    (Patient since 0001)

Unfortunately we are leaving the practice after about ten years with Dr. Lobaugh, who we adore. However, we were not told it would take two weeks after our glasses arrived to get the glasses adjusted. If we had known that, we never would have ordered the glasses. We understand COVD restrictions, however, the wait time should have been disclosed BEFORE we placed our order. In the past we've also had issues with contact lens ordered through the office. It's time for us to move on, and I hope you will let Dr. Lobaugh know we will mis her.


StarStarStarStarStar Satisfied for 20 Years! —    (Patient since 2020)

Super friendly and highly competent with superb service. What more could you ask for? Been going to Dr. Lobaugh for 20 years and couldn’t be more satisfied.


StarStarStarStarStar Great Service! —    (Patient since 2021)

Great Service! This is my 4th year coming to Dr. London, and each year I have been satisfied with the care given, front desk staff, and ease to schedule, check in, and order new contacts/glasses.


StarStarStarStarStar Dr. London and Virginia Vision have been my eye... —    (Patient since 2021)

Dr. London and Virginia Vision have been my eye doctors for the past 37 years. They are highly skilled and caring. This practice has helped me stave off AMD for some time. I couldn't recommend them more highly.


StarStarStarStarStar Dr London was very thorrough —    (Patient since 0001)

Dr London was very thorough


StarStarStarStarStar The Staff and Dr. Whitescarver was amazing as u... —    (Patient since 2021)

The Staff and Dr. Whitescarver was amazing as usual.


StarStarStarStarStar  —    (Patient since 2020)

Everyone in the office is awesome. Highly skilled, customer focused and accommodating


StarStarStarStarStar Everyone is always so gracious and the office a... —    (Patient since 2021)

Everyone is always so gracious and the office always manages to take care of eye and glasses issues immediately.


StarStarStarStarStar Dr. London and the staff are excellent I've bee... —    (Patient since 2021)

Dr. London and the staff are excellent I've been a patient for a number of years.


StarStarStarStarStar The staff are welcoming, friendly and helpful. ... —    (Patient since 2021)

The staff are welcoming, friendly and helpful. They are all diligent in keeping everyone safe. Very impressive. Dr. Whitescarver listens well, is attentive and explains all procedures and discusses the results.


StarStarStarStarStar Great customer service, friendly yet professio... —    (Patient since 0001)

Great customer service, friendly yet professional and reliable


StarStarStarStarStar  —    (Patient since 2021)

I very much appreciate the superb and responsive patient care.


StarStarStarStarStar I have been going to Virginia Vision Associates... —    (Patient since 2021)

I have been going to Virginia Vision Associates for 12 years and I couldn't be more satisfied. The front office crew are professionals and extremely pleasant to deal with both in person and on the phone. The optician staff is likewise professional and have been very supportive when I have come in for frame adjustments (many times) due to an overactive Jack Russell terrier. If you want a professional, friendly team to take care of your vision--you found it with Virginia Vision Associates.


StarStarStarStarStar  —    (Patient since 2022)

Dr. Kraft and all staff are great!


StarStarStarStarStar Virginia Vision Associates is fantastic!  —    (Patient since 2021)

Virginia Vision Associates is a great practice and has always provided excellent care for routine and unexpected eye issues. They have almost always been able to fit me in the same day when emergencies arise. Dr. Loubough is absolutely wonderful and the staff is very welcoming and helpful with everything from scheduling to insurance questions! I highly recommend this practice!


StarStarStarStarStar Dr London inspires confidence with his knowledg... —    (Patient since 2021)

Dr London inspires confidence with his knowledge, experience & calm demeanor. We and our grown children have been his patients for over 25 years and don't trust anyone else when it comes to our eyes


StarStarStarStarStar I've been a customer for years. Always a nice,... —    (Patient since 2021)

I've been a customer for years. Always a nice, friendly, casual office, but also very professional. This time, with the pandemic going on, the Professional seemed up a notch...a good and necessary thing. The Covid safety was apparent (great) but didn't intrude (also great). They pulled it off VERY well and I felt comfortable with my appointment. Well Done!


StarStarStarStarStar VVA is the best.... Excellent and accurate eye ... —    (Patient since 2022)

VVA is the best.... Excellent and accurate eye exam and vision measurement and very friendly and helpful staff. My wife and I come all the way from Centreville because of this.


StarStarStarStarStar always a pleasure seeing Dr. Whitescarver. Ver... —    (Patient since 2021)

always a pleasure seeing Dr. Whitescarver. Very professional and knowledgeable. Staff is very nice and easy to work with. Honest answers to questions.


StarStarStarStarStar If you any or no problems with your vision, thi... —    (Patient since 2021)

If you any or no problems with your vision, this is the vision place you would recommend to everyone. Very professional, nice environment and clean.


StarStarStarStarStar Always willing to work with you as a patient - ... —    (Patient since 0001)

Always willing to work with you as a patient - I've been going to VVA for several years and they've always provided excellent advice and recommendations as my vision has inevitably started to worsen. Most recently, I needed an urgent appointment prior to leaving the area for an extended period...the front desk found/created a suitable time, and Dr. Whitescarver spent what was probably most of her lunch break doing my exams and working up a complicated prescription. June & the optician team patiently walked me through many, many lens & frame options afterwards. Good control measures in place from the time you walk in, a reasonable number of patients in the practice at any time. They haven't steered me wrong yet, and I'll continue to be a satisfied patient there. Thanks!


StarStarStarStarStar Great Practice! —    (Patient since 2021)

All the staff at VA Vision are professional and pleasant. The doctors are thorough and patient. My whole family has migrated from other eye doctors to this practice due to our good esperience with them. They are using the best safe practices during the pandemic and I couldn't feel safer with their precautions.


StarStarStarStarStar 9/10. Excellent doctors and support staff; howe... —    (Patient since 2021)

9/10. Excellent doctors and support staff; however, the online portal to fill up the digital paperwork could improve.


StarStarStarStarStar Great Office - Fantastic Location —    (Patient since 2021)

I have utilized VA Vision Associates for about 7 years. Everyone in the office is very professional and friendly. My last visit in July 2020 was great. I went in for an eye exam - the office is doing everything to keep their patients/customers/staff safe and healthy. Appointments are required, temperature check upon entering, everything wiped down between patients, all sample eyeglass frames are cleaned if handled by staff or customers. My husband recently purchases a new pair of glasses and one lens required an adjustment. They took care of it right away - no additional charge. The optometrists are amazing and enthusiastic about their field. I would highly recommend this office to anyone for their eye health needs.


StarStarStarStarStar All Around Excellence —    (Patient since 2021)

Excellent care plus incredible selection. What more could I ask for.


StarStarStarStarStar Fantastic doctors, congenial staff, efficient ... —    (Patient since 2021)

Fantastic doctors, congenial staff, efficient safety procedures.


StarStarStarStarStar Thankful for the always excellent care provided... —    (Patient since 2021)

Thankful for the always excellent care provided by every member of the staff.


StarStarStarStarStar Dr Lobaugh and the staff team were very friendl... —    (Patient since 2021)

Dr Lobaugh and the staff team were very friendly and professionalism. The office was clean and they took a special caution during the pandemic. Thanks


StarStarStarStarStar Excellent service.All staff is very professiona... —    (Patient since 0001)

Excellent service.All staff is very professional. All measures taken to protect customers from COVID keeping everything clean and safe.


StarStarStarStarStar I've been a loyal customer since the days of Su... —    (Patient since 2021)

I've been a loyal customer since the days of Sullivan and London! I always appreciate the care of Doctor Larry London.


StarStarStarStarStar I have been going to Dr. London for many years ... —    (Patient since 2021)

I have been going to Dr. London for many years and have always been happy and secure in his knowledge and care. His office is well run, and all of the necessary modifications have been made to make the office safe in this time of Covid. I would recommend Dr. London to anyone wanting quality eye care.


StarStarStarStarStar Need an optician? Search no more —    (Patient since 2021)

The staff and doctors at Virginia Vision Associates are unfailingly engaging and professional. Their service represents a standard to which all opticians should aspire.


StarStarStarStarStar  —    (Patient since 2021)

I’ve been seeing Dr. Kate Whitescarver for about 20 years. She Is always professional never fails to be kind and considerate to me.


StarStarStarStarStar Everyone at Virginia Vision Associates was pers... —    (Patient since 2021)

Everyone at Virginia Vision Associates was personable and professional. While my wife has been at patient of Dr Kate Whitescarver for over 20 years, I have only been seeing her for about a year. Now I understand why my wife loves her so much.


StarStarStarStarStar Yearly eye exam —    (Patient since 2021)

Great service and friendly associates


StarStarStarStarStar My husband and I never shop anywhere else for g... —    (Patient since 2021)

My husband and I never shop anywhere else for glasses and have learned that others in our neighborhood consider VVA a most-trust place for eye care and glasses concerns.


StarStarStarStarStar Very quick and top-notch service--a great combi... —    (Patient since 2021)

Very quick and top-notch service--a great combination.


StarStarStarStarStar Great experience. The staff and doctor were fri... —    (Patient since 2021)

Great experience. The staff and doctor were friendly and timely.


StarStarStarStarStar Staff is very attentive, knowledgeable, and pro... —    (Patient since 2021)

Staff is very attentive, knowledgeable, and professional. Dr. Lobaugh is thorough and friendly and leaves no stone unturned.


StarStarStarStarStar Exceptional Service and Kindness —    (Patient since 0001)

Everything was top notch from appointment scheduling, eye exam, phone calls and new frames pick up! Thank you!!!


StarStarStarStarStar Very kind and friendly staff, and Dr. London is... —    (Patient since 2022)

Very kind and friendly staff, and Dr. London is THE BEST.


StarStarStarStarStar Simply the best !!! —    (Patient since 2022)

Been going to Dr. London for 30 years .... I live In Ohio now and will not change doctors. My eyes are worth the drive !!! Dr. London and his staff are top notch !!!


StarStarStarStarStar Dr. London is the best eye doc I've ever had. H... —    (Patient since 2021)

Dr. London is the best eye doc I've ever had. He's discovered so many issues with my eyesight that I've lost count.


StarStarStarStarStar Always friendly, kind, professional, and effici... —    (Patient since 2021)

Always friendly, kind, professional, and efficient.


StarStarStarStarStar Excellent customer service  —    (Patient since 2021)

Excellent customer service and solid attention to the patient.


StarStarStarStarStar The team at Virginia Vision Associates is super... —    (Patient since 2021)

The team at Virginia Vision Associates is super friendly and professional. I’ve been a patient for several years and have only had very positive experiences and can’t recommend them highly enough.


StarStarStarStarStar I greatly appreciate all the attention to detai... —    (Patient since 2021)

I greatly appreciate all the attention to detail in my eye evaluations. The eye care here is the best! And I really like the service of repairing any eyeglasses problems.


StarStarStarStarStar Very knowledgeable staff and a well run office!... —    (Patient since 2020)

Very knowledgeable staff and a well run office!


StarStarStarStarStar Very professional, yet friendly and efficient. ... —    (Patient since 2021)

Very professional, yet friendly and efficient. Office procedures inspire confidence and seriousness about safety.


StarStarStarStarStar I have always left the office with confidence t... —    (Patient since 0001)

I have always left the office with confidence that my prescription is correct! The staff is kind and quick. I will continue to go back for years to come.


StarStarStarStarStar Virginia Vision Associates eye care services ar... —    (Patient since 2021)

Virginia Vision Associates eye care services are excellent! The ladies that greet you at the reception desk, the ladies that take you through the initial steps of your exam are excellent, friendly, informative and professional. The Doctors are all excellent. Me and my daughter see different doctors at the practice, they are outstanding. They actually care about your eye care and provide excellent advice and suggestions. I just want to give a shout out to my doctor, Doctor Wisecarver. She is grrrrrrrrrreat! I highly recommend Virginia Vision Associates for ALL your eye care needs, yours and your family's.


StarStarStarStarStar  —    (Patient since 2021)

I’ve been a patient/client for over 25 years; Virginia Vision has been a constant and consistent professional service.


StarStarStarStarStar Many thanks from a very satisfied customer. —    (Patient since 2021)

I have always liked and trusted Dr. Lobaugh. She has been seeing my mother for years, and is very sweet, patient and kind to her. But my gratitude reached new heights when I went in last week and saw how much attention to cleanliness and detail the entire office has been given. I would imagine that the CDC guidelines are not only being met, but far exceeded.


StarStarStarStarStar Extremely competent and knowledgeable.  —    (Patient since 2021)

Extremely competent and knowledgeable.


StarStarStarStarNo Star  —    (Patient since 2021)

Website looks good. I couldn't get the testimonials to come up for me. It's probably operator error!


StarStarStarStarStar I can see clearly now........... because the Vi... —    (Patient since 2020)

I can see clearly now........... because the Virginia Vision Associates are focused on making sure my eyes can see the light. Seriously- this is a great organization of professionals who treat you with respect and first class service. They are a first class office.


StarStarStarStarStar Highly recommend. Dont even bother shopping around —    (Patient since 2021)

5 stars out of 5 every time. Been coming here for well over a decade and only great experiences here. They are accurate with their diagnosis, they are solid with personal care/bedside manner, they are well organized administratively, and communication is excellent. Best of all, they are honest and straight forward with you. Strongly recommend to anyone who needs an optomotrist, and I have recommended to others as well. I said all things before I had an eye emergency and they are all doubly true now, which shone a spotlight on how amazing they are with any and all problems. Please don’t retire, Dr. Whitescarver, youre the best!!


StarStarStarStarStar A great place for eye exams & glasses. —    (Patient since 2021)

A great place for eye exams & glasses.


StarStarStarStarStar Always great service. Attentive doctors and sta... —    (Patient since 2021)

Always great service. Attentive doctors and staff!


StarStarStarStarStar Terrific staff and wonderful service. Thanks fo... —    (Patient since 2021)

Terrific staff and wonderful service. Thanks for outstanding patient care. ( :


StarStarStarStarStar I love Virginia Vision Associates. The team is ... —    (Patient since 2021)

I love Virginia Vision Associates. The team is excellent - they are incredibly patient and and always go above and beyond to help me with billing, ordering contacts and scheduling appointments. I always have a lot of questions, so it's appreciated! :) Jenny is extremely helpful and the entire team is so friendly and positive! Dr. Whitescarver is amazing - so patient, kind and explains everything to me so that I can easily understand. Thank you to the entire team for everything that you do! -Ellen


StarStarStarStarStar Having been a patient for several years —    (Patient since 2021)

Having been a patient for several years, I've also been the recipient of awesome customer service - consistently and by every staff or doctor within the practice. The services are delivered efficiently, the responsiveness is always timely, everyone is personable, and the quality of care and products is outstanding! People ask me why I drive to Arlington (when I live in Reston) for my eye doctor....and quite simply - because they are worth it! Thank you for always delivering the quality that you do!


StarStarStarStarStar Amazing experience —    (Patient since 2022)

I had an awesome experience At Virginia Vision Associates specifically with dr lobaugh. I was given the tools and advice to resolve my eye problem and immediately saw results.


StarStarStarStarStar Dr. Larry London is the best! —    (Patient since 0001)

Dr. Larry London is a wonderful eye doctor. He very much cares about your overall health and takes special care to ensure all of your questions are answered. His bedside manner is excellent and he is genuinely a nice guy! The office staff is equally professional.


StarStarStarStarStar Many referrals over the years. I 💜 this practi... —    (Patient since 2021)

Many referrals over the years. I 💜 this practice.


StarStarStarStarStar Exemplifies professionalism —    (Patient since 2020)

Everyone in the office from the front desk to the doctors and opticians are some of the most professional individuals I've had the pleasure to know. My every need has always been accommodated in a timely manner.


StarStarStarStarStar Safe, efficient, and friendly  —    (Patient since 2021)

I have been getting my glasses here for many years. The technicians are very knowledgeable and friendly. They sell designer frames which are out of my price range but a lot of fun to look at. They also sell high quality mid priced frames which I what I wear. They also make magnetized clip on sunglasses for most of the frames. I like these because my lenses are expensive and this allows me to change the lenses without also getting new sunglasses.


StarStarStarStarStar Good precautions for COVID-19. Friendly and he... —    (Patient since 2021)

Good precautions for COVID-19. Friendly and helpful staff.


StarStarStarStarStar Excellent doctor and well-managed clinic —    (Patient since 2021)

Have been seeing Dr London for the last 15+ years for all eye care needs. He is an excellent doctor and the office staff very efficient and friendly.


StarStarStarStarStar I have been going to Virginia Vision Associates... —    (Patient since 2021)

I have been going to Virginia Vision Associates for many years now and I'm always impressed by their level of care for their patients. In the new COVID-19 era, they have revamped their procedures to make the office as safe as possible and I felt very secure and well-taken-care-of.


StarStarStarStarStar Friendly, supportive staff —    (Patient since 2021)

Friendly, supportive staff


StarStarStarStarStar Highly recommend Virginia Vision Associates  —    (Patient since 2021)

Friendly and professional staff Very clean Dr. London took the time to ask me questions; provided a thorough eye exam with clear explanation


StarStarStarStarStar You couldn’t have found any optometrists or sta... —    (Patient since 2021)

You couldn’t have found any optometrists or staff , to treat you like family like the group of VA Visions.


StarStarStarStarStar very professional yet warm and friendly. Knowle... —    (Patient since 2021)

very professional yet warm and friendly. Knowledgeable staff. Well organized. Very impressed with their safety precautions vis a vis Covid19


StarStarStarStarStar The people at the front desk are both competent... —    (Patient since 2022)

The people at the front desk are both competent and friendly, and during this Covid time also concerned to keep everyone safe. My doctor, Dr. Lobaugh is warm, friendly, competent and very thorough. And June, the glasses person was also very friendly and helpful.


StarStarStarStarStar Great service. Friendly staff. Always the best. —    (Patient since 2021)

Everyone is always so friendly and helpful. The lense selection is always up to date with the latest and greatest in eyewear. I have been coming to Virginia Vision Associates in Arlington for the past 20+ years and always recommend it to those I meet.


StarStarStarStarStar I have recommended Virginia Vision Associates t... —    (Patient since 2021)

I have recommended Virginia Vision Associates to family members and friends based on my own very happy experiences.


StarStarStarStarStar Always very grateful for the thoughtful deliver... —    (Patient since 2021)

Always very grateful for the thoughtful delivery of care at every visit.


StarStarStarStarStar  —    (Patient since 2021)

Excellent service and care. Friendly, efficient and caring doctor and staff. It's my new home for eye care.


StarStarStarStarStar The visit was good. The staff took reassuring ... —    (Patient since 2022)

The visit was good. The staff took reassuring precautions regarding Covid-19.


StarStarStarStarStar I was examined by Dr. Whitescarver after the of... —    (Patient since 2021)

I was examined by Dr. Whitescarver after the office re-opened under COVID-19. She and the other staff were thorough in making sure that all health precautions were observed, and my exam went smoothly. I needed to replace a pair of glasses with clip-ons, and Kevin was helpful in explaining my choices.


StarStarStarStarStar The entire staff has been friendly and very hel... —    (Patient since 0001)

The entire staff has been friendly and very helpful. I always received a thorough exam with everything clearly explained by Dr. Lobough. I’m very happy with level of care I’ve received.


StarStarStarStarStar The web site was very informative. —    (Patient since 2021)

The web site was very informative.


StarStarStarStarStar very please with the quality of care —    (Patient since 2021)

very please with the quality of care


StarStarStarStarStar I like the Doctors and the staff. They are so f... —    (Patient since 2021)

I like the Doctors and the staff. They are so friendly and helpful. Six of my family members come to the Doctors here.


StarStarStarStarStar Friendly staff. Thorough eye exams, good select... —    (Patient since 2021)

Friendly staff. Thorough eye exams, good selection of glasses. Would recommend this practice highly to anyone looking for an eye doctor.


StarStarStarStarStar Excellent Practice  —    (Patient since 2021)

I’ve been using this practice for 25 years. Everything about the practice is great.


StarStarStarStarStar Best eye care team around! —    (Patient since 2021)

I have always had the best customer service from everyone! From the front desk, tech support associates helping with fitting and new glasses selections to the eye doctors! It's a great group and I'm happy to be a long-time client!


StarStarStarStarStar Excellent, friendly, professional service as al... —    (Patient since 2021)

Excellent, friendly, professional service as always.


StarStarStarStarStar I first started gong to Virginia Vision Associa... —    (Patient since 2021)

I first started gong to Virginia Vision Associates about 35 years ago. Always happy with the service. Not going to change now.


StarStarStarStarStar 5 stars! Love Dr. Lobaugh and the team. Always ... —    (Patient since 2022)

5 stars! Love Dr. Lobaugh and the team. Always so friendly, accommodating - make you feel like the most important patient there.


StarStarStarStarStar Awesome —    (Patient since 2021)

I love the personal attention and care I get from everyone in the office.


StarStarStarStarStar I've tried a few optometrists in the area but f... —    (Patient since 2022)

I've tried a few optometrists in the area but find myself coming back to Virginia Vision Associates as the most professional, kindest, and most trustworthy.


StarStarStarStarStar I highly recommend Virginia Vision Associates. ... —    (Patient since 2021)

I highly recommend Virginia Vision Associates. I have been a patient for over 20 years and I always find the staff to be professional and friendly. Dr. Lobaugh has helped me with a number of vision issues over the years. Her care is thorough and she is very conscious the of the relation between the patient's overall health and vision issues. It is always clear that the patient's well-being is her top priority.


StarStarStarStarStar I had Kevin who helped me with my glasses. And ... —    (Patient since 0001)

I had Kevin who helped me with my glasses. And he was absolutely wonderful. He was friendly and professional. For the first time in my life, someone did not push me to buy a new frame ! The whole visit including the doctor's exam was very pleasant! I will definitely keep telling my colleagues to get their eye exams at your place.


StarStarStarStarStar I am patient of dr. London for more then 20 yea... —    (Patient since 2021)

I am patient of dr. London for more then 20 years. Best doctor, pleasant, spends a lot of time with patient, listens and answers your questions.


StarStarStarStarStar I’ve been a patient for numerous years and have... —    (Patient since 2021)

I’ve been a patient for numerous years and have always received excellent care.


StarStarStarStarStar Great service at Virginia Vision Associates —    (Patient since 2020)

The staff at Virginia Vision Associates are professional and very friendly. Doctor London is thorough and excellent at describing/explaining to you your eye health, condition, and options available if needed.


StarStarStarStarStar Great group!  —    (Patient since 2021)

Great group! 30+ years I've been seen by Dr London. They stay current with technology and treatment options, stock great frames and always get even my challenging prescription done right the first time. Staff has remained very consistent too - proving they have been a great place to work as well.


StarStarStarStarStar Everyone is great that works here —    (Patient since 2021)

Everyone is great that works here


StarStarStarStarStar You all are doing a great job. Stay the way you... —    (Patient since 2021)

You all are doing a great job. Stay the way you all are .


StarStarStarStarStar The Best —    (Patient since 0001)

At 61 yrs old I have a very difficult prescriptions. Nearsighted, astigmatism, want a lite-weight frame, smallish lens, polished edges, etc. etc. They put it all together in a beautiful, affordable, pair of glasses I'm proud to wear. I may return for a second pair with Transition lenses. Very happy!!


StarStarStarStarStar Always friendly and professional —    (Patient since 2021)

I can't say enough about the professionalism and friendliness of the physicians and staff at Virginia Vision. I recommend you to all my inbound Department of State colleagues.


StarStarStarStarStar Great Staff and Dr's —    (Patient since 2022)

Very accommodating and helpful staff. Dr. London was attentive and knowledgeable.


StarStarStarStarStar Long time patient  —    (Patient since 2020)

I have been a patient for 10 plus years. I love the doctors and the how on time they are.


StarStarNo StarNo StarNo Star Provider failed to explain side effects —    (Patient since 2020)

I had my pupils dilated for the first time and nothing was explained to me about what to expect afterwards - I was unable to drive back to work after the appointment or able to work the rest of the day because of my vision following the dilation. This was not explained to me at any point during my appointment or in advance.


StarStarStarStarStar Thorough, efficient and friendly. —    (Patient since 2020)

Thorough, efficient and friendly.


StarStarStarStarStar  —    (Patient since 0001)

The staff was very professional and friendly. Dr. London was very good at explaining everything he was doing. I felt very satisfied with my visit.


StarStarStarStarStar  —    (Patient since 2021)

I believe is important to keep in touch online with the Doctor's office.


StarStarStarStarStar 1st Rate Experience —    (Patient since 2021)

I've been going here for years and love the quality care I receive.


StarStarStarStarStar Outstanding customer service. —    (Patient since 2021)

Outstanding customer service. Thanks


StarStarStarStarStar I appreciate being fit in so quickly, and while... —    (Patient since 2021)

I appreciate being fit in so quickly, and while it wasn't fun to learn that I need to start wearing glasses, the staff at the office made it as easy of a transition as possible.


StarStarStarStarStar Great customer service and doctors are very kno... —    (Patient since 2021)

Great customer service and doctors are very knowledgeable. I am glad I switched to Virginia Vision Associates!


StarStarStarStarStar This practice serves its patients in a friendly... —    (Patient since 2021)

This practice serves its patients in a friendly, respectful and professional manner Each person that one deals with is the same Dr London is very professional and knowledge