Viewpoint Optometry
Dr. Lauren Van Winkle
434
Reviews
Your staff gave me the wrong eyeglass prescription. It was for a different patient. I did not realize it until I took it to get my prescription filled at another provider. Upon multiple requests, your office did not (or could not) fax over my prescription as requested. Stated "had computer problems." Need to watch that and be more careful!
Mar 17, 2023
Everything was great except the eye pressure device. Comments are below.
Mar 2, 2023
Greeting upon arrival was pleasant. Nice clean lobby. All staff was friendly and very helpful.
Feb 10, 2023
My 9-year-old had a great first optometrist visit here. Very accommodating and understanding of his individual needs.
Feb 9, 2023
Great first experience with an optometrist. Office was friendly and helpful.
Feb 5, 2023
we were very pleased with your courtesy and excellent service we received.
Jan 20, 2023
A Very Good Experience. Employees were Courteous and Dr. Lauren Van Winkle was Very Helpful in getting the Right Glasses. I Highly Recommend View Point.
Jan 20, 2023
Regarding Viewpoint Optometry's rating, I can't think of one area that would require improvement. #1 The staff is always friendly and helpful. #2 Dr. Van Winkle is VERY attentive, really cares about my eyesight and will do whatever it takes to ensure that it's the best it can be. That said, my husband and I have been coming to Viewpoint Optometry for many years and don't intent to quit!
Dec 28, 2022
I never have any issues and am always provided with a high level of service.
Dec 23, 2022
very professional, on time, friendly,
Dec 15, 2022
Very pleasant experience. Your office staff were great and explained everything well.
Dec 9, 2022
Great reception, kind peo
Nov 24, 2022
Very welcoming and helpful office staff. I like this doctor and will be returning for future eye care.
Nov 17, 2022
Oh such a happy place, but definitely organized and efficient.
Sep 25, 2022
as a first time patient i didn't receive the information regarding my exam results i don't know if i am near or far sited or what my test results are. the doctor and staff were nice but usually after the exam the doctor confirms and discuss test results. the glasses selection staff member was very helpful and patient. overall i give my appointment a 3 star rating because i have to follow up to see what my exam results are on my own.
Sep 25, 2022
I enjoyed my appointment. I like the doctor and had a great time trying on glasses!! Cannot wait to get them!
Sep 24, 2022
Dr. Van Winkle I’d great! I’ve been a customer at Viewpoint ever since I started to need glasses. The entire staff there is very friendly and extremely helpful!
Sep 22, 2022
I had a very bad experience for the first time at this office which I have gone to for quite a number of years with no previous problems. I know it was probably a very rare occurrence but it scared the heck out of me. I was given the wrong cleansing solution with which to place my contacts in while having my exam by a newer optometrist assistant. It had a hydrogen peroxide content of 3% that neutralizes after 6 hrs. which should never be used for simply rinsing contacts. It immediately burned my eye upon placing the contact back in my eye after my exam. Thankfully, it wasn’t a severe burn and my eye was not permanently damaged. It felt a lot better the next day and almost 100% better by day 2, but still a very scary situation. So thankful my eye is ok!
Sep 15, 2022
Thank you, I am thankful the staff and Doctor were kind and helpful to accommodate my short note for change of appointments. It was a pleasure to see you all willing to support us and be at our service. I am glad we choose you for our family care optometrist! Best regards, Gabriela IL
Sep 11, 2022
The visit, service, and suggestions were fantastic. Thank you.
Sep 2, 2022
We love Dr. Vanwinkle! She is thorough, she is professional & she is kind. My daughter and I have been seeing her for over 2yrs now and have had a wonderful experience at her office both with her and all of her staff.
Aug 22, 2022
Excellent, well coordinated team. Friendly and knowledgeable.
Aug 19, 2022
Everyone was great, and the whole appointment went quickly.
Aug 17, 2022
Great visit as always. Staff and Doc Van Winkle are always personable and attentive. Great selection of frames and choices.
Aug 1, 2022
Just a great place to get an excellent eye exam and to select/obtain new glasses. A real nice team to work with.
Jul 29, 2022
Very professional & personal. Thanks
Jul 22, 2022
Love this team - they are super friendly, prompt, knowledgeable, and professional. I know I can get my glasses cheaper elsewhere, but I appreciate Dr Lauren’s recommendations for the best type of lens that meets my specific needs. And her staff is great at recommending the frames that work best for my face and budget!
Jul 21, 2022
The only thing I can think of is that I do not need 6+ reminders that I have an appointment on a certain day...becomes a bit of a nuisance. I even had an email waiting for me after returning from my 7/14 appt.
Jul 15, 2022
I have been seeing Dr Van Winkle for several years now. Always a pleasure seeing her. Staff is so friendly and helpful.
Jul 14, 2022
My visit with the doctor was excellent. Constructive criticism, though: 1. Providing information on the laminated sheets is a clever way to save paper, etc., but I found the spaces for information to be a little small. It wasn't a big deal, but for hand-written info, if the pages were designed with more space to write, that would be cool. 2. My biggest concern was the blond woman who was initially at the front desk and then took me to the small back room to do the initial eye sight tests. At the front desk, she wore her face mask beneath her nose, which renders it nearly useless. Then in the exam room, she would pull it completely down when she spoke - which in a small room with limited ventilation is not great protocol. I have 3 small children under 5 that have yet to have their vaccinations (they are scheduled for it this coming week). We've been doing everything we can to reduce their exposure, and being in that small room with her made me quite nervous.
Jul 14, 2022
Very nice visit, very professional. Fast and efficient. They have become my "go to" optometrist.
Jul 8, 2022
Amazing staff! Professional all around!
Jun 10, 2022
Came in to order my prescription sun glasses, they had a special , but you had to purchase both lenses and frame. I had my own frame to save money since my lenses are very expensive. I even offered to buy another frame so I could get the 40%discount. They said you had to use the new frame to get the deal. I wish that they would of let me do that, since I’m senior , plus a good patient too. I really like everyone in the office, they are really great😊👍 I understand where they are coming from, just once in awhile it would be nice to get a good deal!!
May 25, 2022
My two young daughters and I recently had our first appointment at Viewpoint, and it was nothing short of excellent. Every staff member we interacted was very friendly and provided great customer service. During my eldest's vision check we discovered she needed to begin wearing glasses full-time, and she found this upsetting. Staff were quick to reassure her, and helped her make it a positive experience and even assisted her in picking out glasses to try on. This was also the very first eye appt for my youngest, who was so nervous that she began crying. Staff were wonderful in comforting her and showing her there was nothing to fear. Both of my girls are excited to return for future appts, and we will definitely be returning for our annual appointments.
May 16, 2022
From the moment my husband and I walked into the office we knew it was going to be a great experience. From the receptionist to the Doctor, absolutely amazing. Everyone is incredibly knowledgeable and helpful. Highly recommend checking them out, you will not be disappointed.
May 11, 2022
Folks, if you want quality service, quality eyewear
May 6, 2022
I would highly recommend the doctor and staff of Viewpoint Optometry. Everyone is professional courteous and helpful
Apr 28, 2022
Viewpoint always provides the greatest service with very knowledgeable and helpful employees as well as an incredible doctor!
Apr 28, 2022
I liked the doctor and Jessica who hekped me when buying frames. I could hardly hear the tech as she worked the various eye machines.
Apr 1, 2022
Always a pleasure and great experience seeing Dr Van Winkle and staff. Professional and friendly all around experience! Tammy Hartman
Mar 19, 2022
Staff was very pleasant, polite, and helped me choose beautiful new frames for sunglasses. Dr. Van Winkle was pleasant, relaxed, approachable, answered all of my questions. See you next year!
Mar 17, 2022
Always professional and kind
Mar 11, 2022
Great service. Ordered new glasses. Really felt good about my decision.
Mar 4, 2022
five star-great staff and care all around. Thanks
Feb 24, 2022
Ricky at ViewPoint did a great job in helping me to select a new pair of glasses. I was not familiar with my new insurance and she walked me through everything. She gave me her opinion on many eyeglass styles and helped me pick a pair that I absolutely love!
Feb 19, 2022
Best experience ever for an eye exam and purchase of new glasses! Clear and concise information along with an extremely friendly and helpful staff!
Feb 11, 2022
I always get excellent service at Dr. Van Winkle's office. The Doctor and all of the staff are truly amazing.
Feb 4, 2022
Everyone is very accommodating & very pleasant. They are very professional & do a great job.
Feb 4, 2022
The visit was great! I was checked in pretty quickly. During the eye exam everything went smooth and it was explained thoroughly. Very helpful in any questions I had. The experience with eye technician and doctor were great! Selecting frames was easy as well thanks to the two young ladies who were really nice. They explained all the options for lenses and provided examples of some of the filters. Process was easy! This place and the staff were great!
Jan 8, 2022
Everyone at Viewpoint is always friendly and great to work with. Always a great experience!
Dec 3, 2021
The staff at Viewpoint Optometry was amazing. They made the experience great for my daughter.
Nov 15, 2021
Dr. Van Winkle and her staff are the best!
Nov 6, 2021
Such a great team! I had a great experience, they were able to suggest the right frames to suit my facial structure, and made sure I was able to take home contact lens options to try before committing.
Oct 29, 2021
All the ladies are very pleasant and professional. Always have a sweet smiles on their face. They are very helpful. I love Dr lauren she’s a sweet Dr and very friendly. I love them all😊❤️🌹
Oct 8, 2021
This is one if the best customer service experience for me. Fairly new to the area and will definitely bring my family here.
Oct 8, 2021
Their staff treated me with a lot of respect, kindness and listen to my needs. Thank you
Sep 29, 2021
Always prompt, friendly, courteous, professional.
Sep 23, 2021
Great staff and even better eye doctors. Professional and friendly. I highly recommend.
Sep 22, 2021
All staff was very friendly. The entire office had dirty and dusty surfaces. There was very office areas that look like they have never been wiped down. Your office needs to be cleaned. I saw a white table that had drink rings. Every pair of frames that I tried on, the lenses where covered with fingerprints. Also the mirror to look at frames in is not even clean nor streak free!
Sep 4, 2021
Always a positive experience at Viewpoint Optometry. I have been going here for a few years and have never had a bad experience. Staff is very nice and efficient, Dr. Van Winkle very informative and professional.
Aug 21, 2021
Thank you! The dedication I obtained without being a patient on a short notice was beyond exeptional.
Aug 20, 2021
Great service!!! She was a life savor by fixing Aaron’s glasses! Thank you Heidi
Aug 20, 2021
The employees in Dr. Van Winkle’s office are very personable, professional and always put me at ease. That said, I completely trust Dr. Van Winkle and know that she has my best interest/eye health as a top priority.
Aug 19, 2021
Dr. Van Winkle is a very attentive eye doctor. She makes you feel very relaxed. I tried several eye doctors before her and Dr. Van Winkle has been the only doctor to fit my prescription correctly! There is zero pressure to upsell and services or products. Her staff are very attentive, friendly and knowledgeable. I love Viewpoint Optometry!
Aug 4, 2021
Viewpoint Optometry is AMAZING! :D All the staff is incredibly friendly, knowledgeable, and professional. Definitely recommend!! :D
Jul 22, 2021
I always feel welcome at Viewpoint. The clearest vision RXs I have ever received have been with Dr. Van Winkle. She takes time to get it right. Fun atmosphere!!!! Staff is always attentive and make me feel like I am the only one there. :)
Jul 8, 2021
Everyone at Viewpoint is so friendly and responsive, I always enjoy my visits.
Jul 8, 2021
Dr. Van Winkle is amazing and so is her office staff. I always leave with a good experience and great care. The office is cute and always clean.
Jun 25, 2021
Beautiful office, professional staff, Dr. Van Winkle was very thorough and explained everything.
Jun 17, 2021
Viewpoint Optometry is top in class Facility mainly because of their Team that makes this Optometry what it is. My eye exam , consultation and subsequent order of readers was flawless. A big thank you to Mandi and the other young lady that assisted .
Jun 11, 2021
I always have such great care at this office. The staff is polite, efficient and always gets me in my appointment on time. The testing and Dr. Van Winkle's exam is always done with such attention to detail.
May 5, 2021
The entire staff was so helpful and truly kind. They had a large selection and varied price ranges for all from boutique to affordable and everything in between!
Apr 3, 2021
I know this sounds crazy but I had the best experience picking out my new glasses and sun glasses with the help of Sarah from Viewpoint Optometry. Sarah was so helpful and funny, but still very professional. Dr Van Winkle was also very professional and took her time to make sure I received the correct prescription. I would totally recommend Viewpoint Optometry to friends and family!
Mar 26, 2021
Had a Very Nice VISIT with All who HELPED! Every One seemed to Know Their Business! The Test was Cool with New Tech. The Availability was Nice . Huge Selection. Will PASS FORWARD! Peace ☮️ WWSD!
Mar 17, 2021
Great office, my Dr retired after 20 years. She was great up to date with new technology. Office staff was great. Many options for frames.
Mar 9, 2021
It's always a great experience at viewpoint Optometry. The office is super clean everyone is very very friendly and the eye doctor is very very good. It was a great experience overall
Mar 4, 2021
Dr. Van Winkle was very personable and funny. Throughout the exam, she was patient and helped explain every step of the process, including the eye scans and what they're looking for. I was seen by another staff member as well, and she was really, really nice. The staff there go above and beyond to make you feel comfortable and to help you enjoy your visit.
Feb 27, 2021
I agree with Ray it was very good
Feb 26, 2021
Nothing to change it was Great. Thanks Ray
Feb 26, 2021
I had a great experience at Viewpoint. Everyone there was friendly and helpful, service was quick and thorough, and it felt safe (relevant in Covid times). I'd recommend to anyone in need of an optometrist!
Feb 12, 2021
We have been clients of Viewpoint Optometry for years and then moved out of state for a couple of years and had to have eye exams etc at another place. We were happy to return to the excellent optical services at Viewpoint!
Feb 10, 2021
The exam was one of the best because the doctor didn’t make me fill rushed and the results were exact. The other part of the visit which is equally important was the options for the lenses. Lowering the bifocal part on the lens was suggested and i am so happy with the results.
Jan 23, 2021
Great communication and customer service! For friendly office.
Jan 20, 2021
Super friendly staff and very safety conscious during the pandemic.
Dec 9, 2020
Lauren is great! Been seeing Lauren for the past 10 years, all the way back to when she was located next to CVS further down Sierra College. They are doing a great job of scheduling, I was on the only person in the waiting room. When I walked back to the exam room the I could smell the room had been sanitized, even the chair had been wiped down and was still wet from being sanitized. There was hand sanitizer on all the rooms and at the front desk. When i paid the copay at the end of my exam the front desk person cleaned the CC terminal. I felt safe.
Nov 20, 2020
First time appointment and was impressed with the friendliness and professionalism of the staff and doctor. I was referred by a family member as I had to drive over an hour to my previous Optomitrist. It was great to see the updated equipment used for my eye exam. Dr Van Winkle made me feel welcome and reviewed my exam. I would definitely recommend Viewpoint Optometry.
Nov 14, 2020
Everyone was very nice. Clean Office also.
Nov 7, 2020
As always everyone is so courteous and very professional. Dr Lauren. Hope your surgery went well. Praying for your early recovery. 🙏🏻👌😊❤️🌹
Sep 19, 2020
Everyone in the office and Dr. Van Winkle were very friendly and courteous.
Sep 4, 2020
I was excited to meet everyone as this is a new doctor for me! Everyone was so friendly! Cannot wait to pick up my new glasses! And get that surgery soon Dr. Lauren so you can get all better!
Sep 3, 2020
I had a fantastic experience at Viewpoint Optometry. The staff was excellent and very personable. They made a daunting process, easy and straightforward. Sarah the glasses guru is amazing!
Aug 21, 2020
Great Friendly Staff all around
Aug 20, 2020
Dr. Winkel and her staff have been the most friendly and professional group for my optometry. They were on time and patient through the entire process. So happy!
Aug 20, 2020
Very helpful and caring. Great for first timers and very friendly.
Aug 20, 2020
Excellent service and care, with great safety precautions in the time of Covid. I was worried about choosing frames with all the COVID precautions but I was shown the full selection and encouraged to try on as many pairs as needed. Dr. Van Winkle took the time to discuss my vision with me and the use/results of the eye mapping exam.
Aug 14, 2020
Nice and professional. Quick and super clean and super caring. The staff and Dr were totally relatable, caring, and concerning. I would highly recommend this office and since we are new to the area my entire family will make Viewpoint our choice.
Jul 31, 2020
The staff was very friendly and helpful. Dr. Van Winkle was very thorough and patient.
Jul 24, 2020
My first visit to Viewpoint Optometry was one of the best visits to a optometry office I’ve experienced. The staff was super friendly and fun to be around. All the ladies very knowledgeable and easy to talk to. When it came time to picking out frames the selection was amazing I had no time picking out a cute pair to purchase.
Jul 23, 2020
Great staff!! They were completely prepared even with this virus still around. We had our temperature checked and everything was wiped down before being used. Everyone was beyond friendly and made my son and I very welcome. The office was perfect and very modern. Highly recommend!
Jul 22, 2020
Dr. Van Winkle is very competent and professional. As is her staff. Highly recommend this office.
Jul 17, 2020
Friendly people, quick appointment!
Jun 29, 2020
Everything went great! super friendly staff.
Jun 29, 2020
An amazing experience from a wonderful staff! :D
Jun 27, 2020
Really great experience! The staff was very pleasant and knowledgeable. Highly recommend giving them a try.
Jun 27, 2020
Beautiful office, amazing staff! Dr. Van Winkle was phenomenal. I will definitely be recommending this place.
Jun 26, 2020
Excellent professional Care
Jun 24, 2020
Competent, professional, courteous and a happy staff and environment.
Jun 18, 2020
We love Dr. Van Winkle! Her office and staff are the best. Everyone is always so helpful, friendly and professional.
Jun 18, 2020
I was a new patient. Everyone was so nice and friendly. The doctor was great. The staff is so personable and choosing a frame was actually a fun experience this time. No pressure to do anything I didn’t want to do yet informed me on all my options. It was great
Jun 13, 2020
I have a lot of trust in the staff at Viewpoint Optometry; especially, Dr. Van Winkle who takes really good care of my eyes. When I'm looking to purchase new glasses, the staff are always helpful. I really value their input, and they're always more than willing to provide it! In an nutshell, I can't imagine going anywhere else!
Jun 5, 2020
Great customer service with a smile. All interactions have been very positive and professional. Even helped me with a frame warranty dealing with Germany!
Jun 2, 2020
As always the office was clean and well managed, precautions were in place to limit the spread of the Covid-19 virus. Scheduling was done so I was the only person in the office and they had enough time to clean before my appointment. Dr. Van Winkle was wonderful as always.
May 29, 2020
Truly a great experience! Dr. Van Winkle is extremely knowledgeable and has an incredibly welcoming office!
May 23, 2020
Good job, felt like everything was good
May 22, 2020
I recently bought a new pair of prescription frames at Viewpoint Optometry and had an eye exam with Dr. Lauren Van Winkle. Dr. Van Winkle and her staff are very friendly and professional. My overall experience with Viewpoint has been excellent and I look forward to working with them for all my prescription eye wear needs.
Mar 20, 2020
The staff made me feel really welcomed. The service was excellent and very professional. It was a pleasant visit and I will be back. I will also. E recommending viewpoint optometry to friends and family.
Mar 11, 2020
Everyone in the office from the front desk to Dr. Van Winkle to Jessica helping me pick out my glasses-which I was starting to grow impatient myself because I felt like I was taking forever. I was never rushed and they took time to explain everything to me patiently. I left satisfied. I can't wait to pick up my new glasses. Thank you!
Feb 13, 2020
Always a great experience having my annual eye appointment. Awesome, friendly Staff and Dr. Van Winkle is very knowledgeable!
Jan 18, 2020
The whole team has always done their best to welcome me & answers all my concerns.
Jan 17, 2020
Amazing service and options. I have never felt so comfortable knowing that my eyewear needs would be taking care of. They are spot on every time !!!
Jan 3, 2020
Timely, I've been to other VSP docs and had to wait forever to be seen. Cute selection of glasses . Friendly staff.
Jan 2, 2020
I’m a new patient who came here at the recommendation of my husband. Service at my previous optometrist’s office was mediocre at best. I’m here for good. Friendly, thorough, and convenient!
Dec 21, 2019
Always comfortable in the office with care being given. Great customer service with selecting eye wear.
Nov 29, 2019
Great office staff and caring Dr. They provide quick and quality service and care.
Nov 28, 2019
Viewpoint Optometry is honestly the best! Highly recommend!!
Nov 27, 2019
Love Dr. Van Winkle and her staff! Always so knowledgeable, on time, and caring of the patient! Highly recommend Dr. Van Winkle!!
Nov 21, 2019
Everyone is friendly, professional and helpful.
Nov 21, 2019
I had a great experience with Ruby who did all of my initial tests..... then Dr VanWinkle who was very thorough and explained everything very well to me! And then there was Mandy ..... this part of my morning was the best as she was terrific at helping me with the perfect glasses for my face and personality !! Love , love , love my new glasses.... Chanel frames are amazing and with my insurance... very affordable 👍👍👍
Nov 15, 2019
Great office. Everyone is very friendly and professional.
Nov 7, 2019
The doctor is excellent and the staff are professional. It's a great experience every time!
Oct 7, 2019
I had a great experience at Viewpoint Optometry! Everyone was so personable and friendly!
Oct 5, 2019
I love the highly professional and personalized service that Viewpoint Optometry provides. Viewpoint utilizes cutting edge technology to test vision and eye health to assure that every aspect concerning vision and eye health is considered when making recommendations. I feel confident in Dr. Van Winkle's recommendations on what is best for supporting my vision and her team's recommendations on choosing the best frames for my face and style. Viewpoint's selection of frames is unparalleled - and range from subtle and conservative to nuanced and highly stylized.
Aug 17, 2019
Dr. Van Winkle and her staff are great! First visit to this office for me and my husband for our vision exams. Everyone was very sweet and friendly. My husband ended up needing reading glasses and the process was very smooth, they kept in mind insurance coverage, and helped him with selection. We will definitely be coming back for all our vision needs.
Jul 30, 2019
Personable and helpful. Great doctor, staff, and service.
Jul 26, 2019
The doctors and staff here are the best! The staff printed everything I needed for my rebate and insurance; they take their time even when they are busy.
Jul 18, 2019
Thank you. Everybody is so kind & welcoming. Makes a big difference
Jul 4, 2019
I’ve always had a great experience with Dr Van Winkle and her staff are always very friendly, helpful and very pleasant! They are always smiling and cheerful!!
Jul 2, 2019
Love the designer glasses and expert help!
Jun 14, 2019
First visit was great. Professional staff were helpful and friendly, and Dr. Lauren took the time to thoroughly explain my choices. Nice selection of frames too - I was able to find a fun pair of glasses that perfectly suit me!
May 15, 2019
Love these people. It’s actually kind of fun going to the eye doctor.
Apr 26, 2019
My appointments are always timely, efficient and professional. I appreciate the new location and they state -of-the-art tools that Dr Van Winkle has on site.
Apr 6, 2019
Was very comfortable and everyone was so nice.
Apr 4, 2019
I love the staff at Viewpoint Optometry! From the front office to Dr. Van Winkle herself, everyone is so friendly and makes you feel so comfortable. It's so fun every time I get my eyes checked! Thank you to all!
Mar 28, 2019
The women working there were really nice, and it is affordable to get your eye exam and glasses there.
Mar 24, 2019
Great friendly place to get any and all of your eyesight needs!!
Mar 21, 2019
Great service! They have a great selection of glasses and took the time to help me find the perfect ones. Everyone in the office was extremely nice and helpful. I was a first time patient and they made the process very smooth and easy. They got me in right on time and made everything quick and easy.
Mar 18, 2019
Everyone at Viewpoint Optometry is really caring, knowledgeable and friendly. I wouldn't dream of switching to another optometrist!
Mar 15, 2019
It is clear, concise, and easy to use.
Mar 9, 2019
Friendly staff & Dr. Van Winkle always is very personable, listens to my concerns & needs. She always does a thorough job, explains everything & gives good recommendations.
Mar 8, 2019
We love Dr. Van Winkle and all of her staff. Our family has been seeing them for years. They are always professional and personable.
Dec 29, 2018
Dr. Van Winkle and staff were very friendly. Jen was very patient and helpful when helping me choose glasses.
Dec 4, 2018
Great caring Doctor and staff. The embracement of technology is awesome.
Nov 17, 2018
Very nice and attentive staff. I was a new patient, so they made sure that all questions were answered. Dr. Patel was very thorough with th examination and made sure to cover all options for correction. I was very pleased for my first visit and plan to return.
Nov 3, 2018
Love this group of eye care professionals. So glad I found them a few years back. Always friendly and helpful. Makes getting your eyes checked a pleasure!
Oct 26, 2018
It seemed like from the Doctor to the front desk staff there was a direct and indirect push to sell glasses and frames. It seemed like they were more concerned about cars flow than the patient.
Oct 20, 2018
The 2 ladies up front, were 100% what you want to see...polite, friendly and knowledgeable. Dr. Van Winkle has made a new patient with her own awesome personality. She was very helpful, very patient and made the exam time very easy going. Could not recommend going anywhere but here.
Oct 12, 2018
Love seeing your people in the front desk. They have always smiles on their faces and they are very helpful.
Sep 23, 2018
What an excellent team! They are knowledgable, sweet, organized, and the office is always immaculate.
Sep 21, 2018
Great service! Genuinely nice staff!
Aug 26, 2018
Friendly, helpful staff. Findings are explained in a way you can understand. Linda
Aug 11, 2018
Had a great experience once again. The staff and optometrist are always very welcoming and helpful. I have been coming here for several years. People always compliment me on my glasses and ask where I get them. Viewpoint has a great selection. I am always looking for something unique but flattering, and I seem to find it here. Claire was especially helpful and patient as I spent way too long picking out what I will every day for the next year or two. Dr. Van Winkle always gives me a new prescription that helps me see more clearly as my vision seems to be worsening with each visit. I am so appreciative to have a reliable pair of glasses!
Aug 3, 2018
Fantastic people and service!
Jul 27, 2018
Loved the Doctor..didn’t care for the assistant who ran the initial tests. He could have ass sister the seating better to insure you were properly positioned in the machine. He just kept saying... are you tall”?
Jul 14, 2018
Great appointment with Dr. Van Winkle! Was prompt, attended to my needs. Most definitely would recommend for your eyecare needs!
May 10, 2018
The glasses part just took too long worrying about insurance when I said that did not matter to me.
May 6, 2018
The entire staff is extremely friendly and welcoming with a ready smile. They get me in and out quickly and have all the latest technology. They are always very helpful and have even helped me save money with timely advice about my glasses and contacts with information regarding money back rewards from certain brands! Their new office is beautifully designed, stylish and clean. I have recommended them to all my friends and family!
Apr 14, 2018
Very professional and helpful staff. Dr. Lauren Van Winkle is great. She has become our family optometrist.
Mar 15, 2018
Love Love Love this place. Dr. Lauren was super relatable. She was kind and did a thorough examination. The visit wasn't awkward and I felt at ease. The office staff is welcoming and provided me with options for my particular needs. I love the selection of eyewear. They have everything from traditional classic frames to the really cute and trendy. Finally, I can get cute glasses without having to drive to the Bay Area. The office itself is clean and colorful with walls that make you feel happy and bright! I guess they moved to that space about a year ago and I'm so glad they are in my neighborhood. On your first visit make sure to spin the wheel for your free gift!!
Feb 28, 2018
Very well organized and informative for the most part.
Feb 24, 2018
Great experience but I feel you need a better selection of lent her glasses so people can get the ones they want it seem like it was very limited
Feb 18, 2018
When Dr. Van Winkle exams my eyes I know I'm in good hands with someone who truly cares about my eye health. Without hesitation, I completely trust her judgement. Her staff is also of the highest quality. I had fun picking out a pair of glasses with Sarah's expertise to guide me in regards to what looked best on my face. She's a peach; truly a delight!
Feb 11, 2018
Very kind and happy staff. My appointment was on the last day of the insurance cycle and their office was busy. They apologized for the long wait times, but I didn't feel like I had waited an unusual amount of time- so I suspect they are very efficient and quick on normal business days. Even though they were busy, all staff seemed cheerful, not overwhelmed. Dr. Van Winkle was informative and the staff was very helpful with helping me choose new frames.
Jan 1, 2018
I love everything and everyone about this practice. Thanks for having toys and being so nice about having to bring my toddler with me. I love The technology and the fact that everyone is knowledgeable and willing to take the time to explain
Dec 17, 2017
My husband and I have been seeing Dr. Van Winkle since we moved to CA three years ago. We absolutely love her and her entire staff! So professional and caring - will always come pback!
Oct 30, 2017
Everyone was so friendly and helpful. Very informative. Loved the whole experience.
Sep 18, 2017
I wish I knew more of what was happening with my eyesight, a better explanation not only of how my eyesight had changed and by how much but also the financial part of it, what my insurance covered or not. I was just given a total at the end instead of going over what had been done and what was covered. I wasn't even given the option in frame selection after I had mention I was interested in glasses as well. Margo the front desk lady was very friendly and so was the doctors assistant. As far as the doctor it just seemed like I was getting rushed out, not very helpful. I came out of there a bit dissatisfied and sort of disappointed
Aug 16, 2017
Good office Good Staff ( excellent from the front desk to the Dr.) everyone was very fun/happy made it a fun experience for all of us Thanks !
Aug 7, 2017
I don't know if the doctor or her diagnosis is any good because I haven't received my glasses yet, so she is not the problem as far as I know. Nor is the tech who is very sweet but talks your head off. My issue is the young woman who tried to sell me glasses. First of all, I needed several pair of glasses and was willing to pay a reasonable amount but almost $2000 was unreasonable for 5 pair of glasses since I have vision insurance. The process was extremely frustrating because I never could get a straight answer regarding cost up front because she double talked, hid costs, and then insulted my intelligence by telling me not to tell anyone that she would give me 20% (when the staff was sitting 3 feet away). I don't need special favors, I just need someone to present the costs up front in a logical and honest manner so that I can make my own decision. I finally paid $600 for TWO pair of glasses with insurance! I wasn't given any discounts and then told that my insurance was really lousy and that I really needed to pay an additional $165 for each pair of glasses so that I could get more clarity! I asked her, you mean that I am paying $600 and something dollars for two pair of glasses and the clarity of the glasses will be wrong???? This girl ruined the whole process; I felt that she was insulting and really not very smart if she thought these tactics would actually work on someone.
Aug 1, 2017
Greeting was happy, nearly forced. I can not find something in your selections. I need light also your staff was not acquainted with my insurance and the quotes were all over what my insurance cover. I had to ask for my prescription and it was not signed by the doctor. After my exam, me eyes had been dilated. There was such burning and tearing like had never happened to me before. I became disoriented and left. Drive was dangerous. No temporary dark glasses were offered. I returned to pay my co-pay but still need my prescription signed. That would be a third trip and still no glasses even ordered.
Jul 28, 2017
Friendly staff. I will definitely come back!!!
Jul 25, 2017
I loved everything about my visit. The office was beautiful and the employees helped me understand more about my eyes.
Jul 11, 2017
Best optometry place to go❤️
Jun 18, 2017
professional and personable
Jun 11, 2017
Fabulous staff. Beautiful office. Always a great experience.
May 26, 2017
Like everything about this place! Location, office space, everyone working there. It was FUN. Truly.
Apr 21, 2017
Had to wait a while for my appointment. It seemed like there were many people waiting. The front staff never tell you their names. I felt like the Doctor was rushed.
Apr 8, 2017
Very friendly staff, but my vision facts got lost in all the conversation. I stll don't know what my vision is or what type of lense i am getting. Felt like the goal was to sell. Sales girl pushed styles she liked that i didn't. She quoted me high then was reluctant to work on lowering the cost. I have never paid this much for glasses! Too much sales pressure.
Apr 8, 2017
Dr. VanWinkle is so kind and her staff is simply amazing! Thank you for all your help and generosity.
Apr 4, 2017
Love the new location! New equipment, and a great selection of frames.
Apr 2, 2017
My daughter and I love viewpoint optometry. They are professional, yet personable. We always walk away with glasses we love!
Mar 15, 2017
I hadn't been to have my eyes checked for a number of years. I was a little nervous. Everyone was so helpful and kind. I had a wonderful examination and received the help i needed to replace my very old glasses. I am grateful. God willibg..I will be back next year for a follow up visit. Thank you to everyone at Dr V's office.
Mar 1, 2017
Been coming to you for 5 years", and have bought 4 pair of glasses The whole team is AAA and Dr Van Winkle takes her time to assure findings Sara is also the best Would never go anywhere else Jeff Schwartz
Feb 26, 2017
Friendly and helpful staff. Dr. Lauren was very informative.
Feb 24, 2017
The new building is a perfect match for the genuine and upbeat personalities of the employees at Viewpoint Optometry, combining to make a great experience unless you have no interest in talking to people. Even then, I think the employees here might get you talking anyway, and I mean that as a good thing.
Feb 23, 2017
Always give great care with the happiest bunch of people working with you.
Feb 18, 2017
I have been going here 3 years now and the staff and service is Excellent!
Feb 6, 2017
I had an excellent visit with Dr. Van Winkle. We talked about the fact that I was also under the care of Shawn Palmer, MD, who wanted me to return to his office in May to ensure that I did not have the onset of glaucoma. Dr. Van Winkle requested that his findings be faxed to her for review. I mentioned that my dry eye was much improved due to taking 4 fish oil capsules each day, and Dr. Van Winkle and I also had time to share information about where she takes her children & where I take my grandchildren for fun. Like I said, it was a great visit!
Feb 6, 2017
Great staff, very knowledgeable and professional! The experience is wonderful, the office is brand new and very presentable. The equipment are nothing but STATE OF THE ART!
Jan 21, 2017
worst experience ever.. We will not return.
Jan 18, 2017
I love that you are always willing to explain what you are seeing and some of the science behind it.
Jan 14, 2017
I always feel so welcome when I come to viewpoint optometry. I always love my experience here! Thanks!
Jan 5, 2017
Everyone was friendly, knowledgeble, straight forward and not pushy. Very nice visit! Thank You!
Dec 6, 2016
Great staff and very conscious about customer service.
Nov 19, 2016
It is always a pleasure visiting Viewpoint. Everyone there is super friendly and they have a great selection of glasses.
Nov 19, 2016
Beautiful new digs! Very inviting, as always. Personal attention appreciated.
Oct 2, 2016
Excellent service! Everyone there is super friendly and helpful. They send reminders which I really appreciate! They use the latest technology to make sure your eyes are healthy, or if there is a problem, they'll be sure to find it. Dr. Lauren Van Winkle is awesome. I highly recommend Viewpoint Optometry!!!
Oct 1, 2016
Dr. Van Winkle and her staff are amazing. Their concern for my eyes and their equipment is state of the art. Staff is helpful and friendly and professional . Their new office is welcoming and also location is easy to get to. Thank you for your care and concern not only for my eyes but for ease of making an appointment and making it a pleasant experience . Sincerely Suzanne Owen
Sep 30, 2016
Very welcoming office. Prompt, friendly, & knowledgeable service.
Aug 26, 2016
Wonderful optometry office with a caring doctor and staff!
Aug 5, 2016
Wonderful staff, wonderful doctor ... I have been wearing contacts and glasses for about 15 years and I have never had to come back and do a follow up for contacts to be able to order them. I have a small child I care for and that's just not the most convenient situation. Overall everything else was quick and very nice people.
Jul 14, 2016
My criteria for choosing an optometrist was locating an office close to my home; Viewpoint Optometry was right around the corner. Little did I know, though, that they would get me in within a day and would provide one of the most cutting edge, thorough eye exams I have ever had in all my years of wearing glasses. Visits to most optometrists have been so standardized, I don't even remember a single eye doctor I've seen, but I won't forget Dr. Van Winkle and Viewpoint Optometry. Dr. Van Winkle's attention to detail starting with an introductory informative video in the eye exam room to her top-notch equipment to her sharing out of exam results was unlike anything I have ever experienced before at an optometrist's office. And it doesn't stop with her...her entire staff seems "hand-picked" to provide a level of GENUINE service that is seldom seen anymore. I will highly recommend Viewpoint Optometry to my friends and colleagues.
Jul 9, 2016
All great from start to finish! There is a reason you're #1
Jun 30, 2016
The staff at Viewpoint Optometry were all very friendly, helpful and knowledgeable. I really got great care and treatment.
Jun 28, 2016
Always a smooth experience getting my annual eye exam and new glasses. Great team! As a college student, I also feel that the staff gives me many options within my budget.
May 28, 2016
wish contact lense prices were more in line with internet pricing I would purchase at your facility.
May 26, 2016
Love going to get new glasses❤️ Great staff, always friendly, they make your eye care selection fun😀 from getting the right appointment time that works best for your busy schedule👍.
May 1, 2016
My experience with Viewpoint Optometry was very good. Everyone was friendly and supportive.
Apr 30, 2016
Excellent place for your eye care needs. Dr Lauren Van Winkle and staff were very professional and courteous
Apr 28, 2016
I've been going to Viewpoint Optometry for many years and am a very satisfied patient. Dr. Van Winkle always takes the time to explain your vision results. The office staff is always very friendly and professional. It's a terrific local business. For me, I would rather support and go to a local business than one of the "chain" vision care places.
Apr 20, 2016
The doctor was very kind and patient. She took her time with me as well
Apr 7, 2016
Everyone was lovely! Professional, courteous and friendly!
Mar 26, 2016
The staff is always accomodating and so nice. I love visiting viewpoint. They always make me feel important and valued. Great team!
Mar 22, 2016
Everybody very courteous and knowledgeable, great team
Mar 3, 2016
I enjoyed the enthusiastic staff! My wife had a question about coordination of benefits, and Dianne was able to confirm that we could use both of our benefits for needed glasses. We enjoy visiting the office with welcoming staff!
Feb 28, 2016
Great job Dr Van Winkle! Very much appreciate Lauren's sense of humor both of your professionalism. Thank you for all your help.
Feb 26, 2016
The staff is polite and efficient. Eye exam was thorough, but fast.
Feb 17, 2016
Everyone's cheerful attitude and friendliness!
Feb 16, 2016
I haven't been in for a couple of years, so the change in staff really impressed me. Your new girls are so friendly and helpful. I hope they stay with you for a long time!
Feb 8, 2016
I hadn't purchased a pair of glasses in a number of years and was apprehensive about the type of frame that would compliment my face. Margo (and Sarah) were very instrumental in ensuring that I found the perfect pair, and when they come in, I feel confident that I will actually wear them!
Feb 5, 2016
We really enjoyed the exam portion of the visit. Dr. Van Winkle was professional, helpful and educated my son all the way through the exam. Top notch exam. Just a very unfortunate experience in the front office sales portion.
Feb 1, 2016
Great staff, left feeling confident that my eye needs were more than met! Thank you.
Jan 28, 2016
Friendly staff and welcoming!
Nov 16, 2015
The friendliness and efficiency of the staff always makes it an enjoyable visit.
Nov 15, 2015
Please keep in mind.... It is very important to stay on time. My appointment time was for 10:30 and I was eventually called back to the exam room at 11:12. In my opinion, that's too long of a wait. Time is valuable. And just as you appreciate your customers being on time, we would appreciate the same courtesy. Once my exam began, it only lasted 17 minutes. I did feel like we covered all the information, however it did feel a bit rushed. Other than my time concerns, I don't have any other complaints. Everyone was very friendly and knowledgable.
Oct 18, 2015
The mini cupcake of course! More importantly, the patience of Dr. V answering all of my questions and that of Sara and Margo helping me find the "perfect" new frames! Thank you so much!
Sep 26, 2015
Everyone was friendly and things were explained to me very well.
Sep 26, 2015
I had read many good reviews on Dr. Van Winkle and her staff and they are all true. The women are professional, knowledgeable and friendly. The selection of frames is broad and varied. Since they know their science, they are able to make excellent recommendations. I would definitely visit this office again.
Sep 6, 2015
Was fun to visit with all the employees while they were taking care of my examination and in the choosing of glasses thanks
Aug 21, 2015
I was apprehensive about a new Dr but I have to admit the entire experience at VPO was top notch. Thorough, friendly and the feel of satisfaction upon departure will definitely bring me back and refer friends and family! Thank you!!
Aug 15, 2015
I always love coming to viewpoint optometry. Great staff! Super knowledgeable of their products and helpful! I love the selection of glasses and feel always very welcomed.
Aug 13, 2015
Beautiful and clean office. Friendly greeting at the front desk, the entire staff were incredibly nice and made us feel very comfortable. The doctor was very nice and knowledgeable. We had a fabulous experience! !
Aug 2, 2015
Very friendly and helpful office!
Aug 2, 2015
I especially enjoyed working with Margo who just started in the office. She straightened my frames and was helpful in recommending future frames. Great addition to the office!
Jul 23, 2015
Everyone was super friendly and helpful! I loved all the staff that assisted me during my visit!
Jul 14, 2015
Everyone in the office is so nice, and goes above and beyond to make sure you are satisfied. The doctor is very knowledgable, and she too is very nice. They also have the newest technologies in office, and gave me the most thorough (though it didn't take too long) exam I've ever had. I was referred by my father, and I'd absolutely recommend them to anyone. I had been going to the same doctor since I was 10 years old (18 years!) so I was hesitant to for a change. I'm so glad I went to Dr. Van Winkle, and wish I had sooner.
Jun 26, 2015
I actually love going to my optometrist appointments. The office environment is chic and cute and the staff are always friendly. Dr.Van Winkle is down to earth and knowledgeable. What a great place!
Jun 24, 2015
Dr. Van Winkle and Claire were so helpful and friendly! Both of you make going to the doctors so easy and something to look forward to :)
Jun 14, 2015
Always a great visit with Dr. Van Winkle and the staff...a very friendly and professional experience. As well as being very thorough and providing the best resolutions for eye care.
May 28, 2015
You guys are the best! So many cool and unique frames I had a hard time choosing. Whoever thought a visit to the optometrist could be enjoyable? Thanks so much. I can't wait to wear my new glasses!
May 14, 2015
The office staff was so fun... Dr. Lauren was really nice and informative. I really enjoyed winning the bag of my favorite popcorn :-)
May 2, 2015
I really enjoyed how friendly everyone was. Also, they helped me find awesome frames.
Apr 24, 2015
Very informative, professional and friendly staff across the board.
Apr 11, 2015
Doctor can Winkel knows her stuff and explains very well
Apr 5, 2015
Very friendly helpful staff makes it always a pleasant visit
Mar 23, 2015
Your receptionist is so friendly and helpful! Great young lady!
Mar 21, 2015
Not only did I love your selection of frames, the customer service was great. Everyone was very nice and knowledgeable. Sara helped us pick out our frames and she was super sweet and made our experience great!
Feb 19, 2015
Very friendly and helpful staff I've gone to Dr. Van Winkle for years and she's great
Feb 15, 2015
I loved how friendly the entire staff was. I was greeted immediately when I walked in and everyone was warm. Thank you for making my first eye appointment an enjoyable experience. I will be referring friends and family!
Feb 5, 2015
Very friendly & warm to me!
Jan 16, 2015
Staff is always friendly and helpful. Dr Van Winkle is extremely knowledgeable and very friendly. I always recommend her to friends.
Dec 24, 2014
Your staff and the Dr. are very friendly and professional. Thank you for your services. Happy Holidays.
Dec 13, 2014
Continue to be very happy w/ Dr. Van Winkle.
Dec 12, 2014
The office was very comfy and inviting, the staff very warm and friendly:) The selection is helpful at finding a different look for me. The girls were so helpful and took the time to help me decide which pair was right for me:) I will be back again and will refer my friends
Dec 8, 2014
It was awesome good people and good service.
Nov 30, 2014
I appreciated how friendly everyone was and that Dr. Van Winkle took the time to explain what she was looking for after dilation.
Nov 20, 2014
Dr. Van Winkle and her outstanding staff provide excellent testing and exam, while making the visit enjoyable. Dr. Van Winkle provides expertise in discussing test results and suggested options for treatment. She also has a wonderful sense of humor. I highly recommend Dr. Van Winkle and her great staff for anyone in need of a competent Optometrist and office.
Oct 31, 2014
Great, friendly staff! Dr. Van Winkle was wonderful and very informative! Would recommend this office to anyone.
Oct 31, 2014
Quick, easy and great service.
Oct 26, 2014
Great customer service and the professionalism of everyone involved.
Oct 20, 2014
Doctor Van Winkle and her staff were exceptional in their care and attention to my eye health care. She took time to answer all of my questions.
Oct 15, 2014
Great personable,knowledgeable and professional service.
Sep 27, 2014
The staff was prompt and friendly....Dr. spent time explaining things, very knowledgeable and professional. Will definitely refer my friends and family!
Sep 24, 2014
Very friendly knowledgeable staff.
Sep 23, 2014
Everyone was so nice. They were helpful when picking new glasses.
Sep 11, 2014
Great experience, very down to earth staff that are friendly and know what they are talking about.
Sep 10, 2014
Didn't feel as if I was at a doctor's office. The atmosphere was very warm and friendly and the staff was great at making a personal connection.
Sep 6, 2014
Didn't feel as if I was at a doctor's office. The atmosphere was very warm and friendly and the staff was great at making a personal connection.
Sep 6, 2014
Viewpoint Optometry treats their patients with respect and genuine concern. Everything is clean, punctual, and informative.
Aug 29, 2014
The doctor is thorough and very professional. Her assistants are quick, understand the insurance billing and helped me choose a pair of eye glasses that fit me and look great! My mother comes to Viewpoint from the Bay Area for her eyeglasses. They are that good! Noelle Filice-Smith
Aug 23, 2014
I liked Lauren a lot and her support staff were great. This was my first visit, but I feel good about finding her and having her as my eye Dr.
Aug 22, 2014
This was my first visit and my first time getting glasses. Everyone who assisted me was very friendly and helpful. Everything went as well (or even better) than expected :)
Jul 16, 2014
All personnel was great, happy and friendly. It was nice to have an appointment with your team.
Jul 14, 2014
My first visit and I was relieved they were friendly and helpful. Because I haven't finished the entire process I can't comment....but hopeful from start to finish it will be positive.
Jul 9, 2014
The staff is very welcoming, personal and patient! Wonderful visit.
Jul 9, 2014
Very friendly and helpful in assisting choice of glasses. Made the choice selection fun and comfortable.
Jul 3, 2014
Usually it takes me a long time to choose frames. She listened carefully and only had to bring over a limited number of them before I found frames I will be quite happy to wear. Thanks!!!
Jun 29, 2014
Everyone was quick to find out and fill my needs.
Jun 23, 2014
There are always cookies and beverages, such a pleasant experience while waiting for my appointment.
Jun 23, 2014
Dr Van Winkle was very helpful and explained my situation thoroughly.
Jun 12, 2014
The best costumer service. Friendly and extremely patient.
Jun 7, 2014
The staff and doctor are friendly and professional.
May 22, 2014
Everyone always helps me pick out such amazing frames! Thanks again for making me look great....again!
May 15, 2014
Everything was better and more relaxed than I had anticipated.
Apr 27, 2014
Office staff is very friendly as well as the dr. Enjoy seeing the new babies of the staff
Apr 25, 2014
Everyone is so friendly and helpful.
Apr 10, 2014
Staff is very friendly and very professional. A big plus that this location is open for Saturday.
Mar 24, 2014
I really like that you stock frames from smaller, high quality companies.
Mar 24, 2014
Everyone was very friendly and helpful.
Mar 9, 2014
Great team! I had the best experience as usual.
Mar 1, 2014
This was my first time to an eye doctor, and Laura and staff are great. The whole team is knowledgeable and personable. I would highly recommend them.
Feb 24, 2014
Everything was Explained very clearly for us to understand what was going on with my son's eyes and his vision. When it came to picking out his new glasses, they had the perfect pair and he left very happy!
Feb 21, 2014
You & your staff always make me feel welcomed & comfortable. Like coming to your home for a visit.
Feb 15, 2014
Very personal approach...considering patient's lifestyle and needs.
Feb 1, 2014
Everyone was very friendly.
Jan 31, 2014
I'm very impressed with the caring staff, the updated equipment ~ the entire experience is positive!
Jan 17, 2014
Friendly, knowledgeable, and efficient staff!
Jan 13, 2014
The staff is very friendly and knowledgable. All of my visits have always been great and I always leave smiling. I am very pleased with the the glasses we chose for my son. Thank you Viewpoint!
Jan 10, 2014
Dr. Van Winkle is so personable. Love her and her staff!
Jan 4, 2014
Dr. Van Winkle is so nice and has a very down to earth bedside manner. As a health professional myself, I appreciate this from a provider.
Jan 1, 2014
It's simply always a pleasure to return to my optometrist. Kind, personable, funny, and the best at what she does. Her staff share similar qualities and make the entire experience enjoyable. I always look forward to returning.
Dec 31, 2013
Liked Dr. Van Winkle. Felt she was thorough and helpful.
Dec 29, 2013
I have always dreaded eye exams before coming to Viewpoint Optometry because my eyes were so tired after the exam and it would seem to take forever. Dr. Lauren Van Winkle is fast, efficient, a true professional, very personable, and she has an excellent staff who makes you feel special.
Dec 21, 2013
Dr. Lauren Van Winkel was amazing , very very nice and very knowledgable , my previous experience with optometrist was not great at all !!!! This time was awesome and the whole stuff is very nice I would deff recommend my friends and family to this office !!!!
Dec 21, 2013
friendly and knowledgable. i would recommend to everyone.
Dec 9, 2013
Everyone who worked with me were very kind and professional.
Nov 14, 2013
I appreciated her explaining the health of my eyes and how it relates to my current health conditions.
Oct 27, 2013
Everyone is always so nice and helpful!
Oct 7, 2013
The staff is very nice and attentive. Also, the vibe of the office is relaxed and welcoming. I felt as ease and well taken care of.
Oct 5, 2013
The woman who did the initial tests and helped me Select new frames was very helpful and communicated well. She had a compassionate, welcoming way. When I entered the exam room, there was lighthearted Music playing and it made the environment more relaxing. The Dr. answered all of my questions clearly. Great location , and very efficient thorough care. I do believe that all health care appointments should include an adjoining pedicure massage option. Those additional services fall under the category If preventative care and in the long run would save insurance companies a great deal in the long run. So although there is no spa connected to the office, chocolate chip cookies and beverages are offered. Great care plus hospitality , A+.
Oct 4, 2013
Friendly staff and Dr. Van Winkle was informative and explained every step of my examination and answered all of my questions completely!
Oct 3, 2013
Best time I have ever had getting glasses! The office staff is helpful, friendly and very professional, and the doctor is extremely knowledgeable and fun at the same time. Dr Van Winkle even helped me choose my classes personally. I enjoyed my visit and will be referring all my friends and family.
Sep 19, 2013
I like the text message/email reminders. Dr. Van Winkle is very personable and easy to communicate with as well as professional. The cookies are so tempting!! Office staff very helpful.
Sep 19, 2013
You have a very friendly office staff. Even though I only visit once a year, you go out of the way to remember me and my family and make me feel like I am a valued customer. Thank you! :)
Sep 15, 2013
Viewpoint charges same price as Galleria so try on full catalog frames then buy Viewpoint.
Sep 4, 2013
Staff is extremely friendly and welcoming.
Aug 14, 2013
I really appreciate your office being able to see me even though my son's appt took longer than expected because he decided to get contacts.
Aug 5, 2013
I appreciate all of the time you spent with Trevor helping him put in and take out his new contacts.
Aug 5, 2013
The staff was welcoming and I enjoyed them helping me pick out new glasses. A very fun experie
Aug 3, 2013
Time doctor spent explaining my eye status
Jul 17, 2013
The staff are awesome and Dr. Van Winkle couldn't have been nicer. Will refer friends! :)
Jun 30, 2013
This can only be posted if I am allowed to be anonymous: The doctor is a very conscientious examiner, and told me about things I have not been told before. I now consider her my doctor, and am thankful that she examined my eyes.
Jun 19, 2013
The staff is super friendly, efficient and knowledgable. It was a pleasant experience.
May 9, 2013
Thanks for advice on the allergy season
Mar 26, 2013
The super friendly staff and doc!
Mar 18, 2013
I enjoyed everything about my visit. The staff was very friendly and made you feel welcome as soon as you entered. I will recommend viewpoint to all my friends and family.
Mar 3, 2013
The office was quiet and the time was taken to answer my questions, resulting in a very calm and enjoyable feeling about my entire appointment.
Feb 24, 2013
The doctor took her time with me even though she is aware that I am a nurse. She understood that I only had a broad education of the eye and it's physiology. Therefore, she spoke to me in laymen's terms, so that I could understand what my problems were. She gave me a variety of options to choose from when discussing my treatment plan and did not push me to purchase more than what my insurance covered, knowing I am in a financial bind right now.
Feb 14, 2013
No wait, very nice and accommodating staff.
Jan 27, 2013
This was by far the best eye exam I've ever had! The doctor and staff were extremely friendly and helpful!
Jan 18, 2013
Very knowledgeable and personable staff from the doctor to the front desk. We always feel so welcomed here! We would recommend Dr. Van Winkle to anyone, especially a parent looking to reassure a timid child. They are the best!
Jan 10, 2013
fast efficent and friendly, and of course who doesnt like cookies!
Jan 7, 2013
The doctor and staff are very polite and professional. The location is close to my home and service is timely so it is easy to schedule in my busy life.
Dec 29, 2012
The staff were very helpful and patient with me while I chose frames for the first time.
Dec 18, 2012
Enjoyed the visit, everything went fine, office was busy at my appointment time so the wait was understandable. Not many frame selections though.
Dec 12, 2012
Great service! Took extra special time with me as I have NEVER worn glasses...until now. It was very hard picking out a first pair of glasses with so many options...but the staff was most helpful and patient.
Dec 11, 2012
Dr. Lauren and her staff are very personable and helpful. I immediately felt welcomed and valued as a patient.
Dec 9, 2012
Cookies :) and the Dr. was very friendly too. She made sure to make my insurance work to its full potential which I greatly appreciate.
Nov 18, 2012
the very friendly people working there,,
Nov 18, 2012
The staff was very welcoming, and Dr. Van Winkle was not only friendly but very knowledgeable and incredibly professional; I trusted her completely. Switching eye doctors was the best decision for me!
Nov 16, 2012
The staff was very welcoming, and Dr. Van Winkle was not only friendly but very knowledgeable and incredibly professional; I trusted her completely. Switching eye doctors was the best decision for me!
Nov 16, 2012
The office assistants were very friendly and worked with me to understand the available options with the constraints imposed by my insurance. Dr. Van Winkle was extremely nice and spent extra time during the eye exam to make sure the diagnosis was correct and I was happy. I will definitely be returning next year!
Nov 6, 2012
I love how the Doc is so great with my children! They love her!
Nov 4, 2012
While there are several to chose from. they are very expensive. Need more that are within the price range that insurances will coverage at full or minimum cost
Nov 2, 2012
What I enjoyed about the visit, is the friendly staff and the wonderful cookies (even though they were store bought).
Oct 31, 2012
I felt that the process was organized and made the most efficient use of my time there. The staff and Doctor were very knowledgeable and really nice!
Oct 19, 2012
This was my first year visiting your office. Have been using Eyedesigns at the various local malls due to their convienient hours. I could tell such a difference. Your office is much more personalbe and intimate. You will continue to be my families eye dr. Thank you
Oct 16, 2012
Dr. Van Winkle was great and Sara was very friendly.
Oct 9, 2012
Easy and relaxing appointment. LOVED the new machines so you don't have to numb your eyes and the camera to take the picture instead of dilating the eyes!
Oct 4, 2012
Very professional, warmth reception, excellent Doctor, highly recommended.
Oct 2, 2012
Very professional, warmth reception, excellent Doctor, highly recommended.
Oct 2, 2012
Thought the Dr. Was great. Didn't have to wait.
Sep 22, 2012
Dr. Van Winkle is awesome!!! So kind and thoughtful. We feel really lucky to have her as our eye doctor.
Sep 15, 2012
The doctor was friendly, courteous, and very professional. She took plenty of time explaining the entire process and letting me know what the end result was. For a staff especially so it was also extremely friendly, courteous helpful and knowledgeable. I will continue to come back injury for others to Doctor Lauren Van Winkle.
Sep 8, 2012
I really enjoyed the small office setting. I felt like a valued patient/customer.
Sep 7, 2012
Loved the oatmeal cookie and Dr. Lauren is such a nice gal! :)
Sep 5, 2012
The young girl who helped me pick out frames was so helpful. She knew exactly what type of frame she thought would be good for me. The personal care I received at your office was wonderful. You even helped measure distance from my harp strings and music stand to best fit me for "harp" glasses.
Aug 31, 2012
The staff takes the time to get to know you as an individual as well as a patient. Very thorough and informative eye exam. I have gotten several compliments on recent pair of glasses; great function and style.
Aug 29, 2012
I really liked the reminders and the friendly atmosphere. It was very professional and I felt that I was heard about my needs.
Aug 23, 2012
Extremely friendly staff. I felt welcome the second I walked in the door. I am very pleased with the entire experience.
Aug 18, 2012
Service was superb. Dr. Van Winkle was, as always, great. I like that they can email reciepts and educational material instead of printing.
Aug 17, 2012
The staff was very friendly and helpful. Dr. Van Winkle thoroughly explained the process and answered all my questions in great detail.
Aug 5, 2012
I liked that everyone was friendly and easy going. My prior eye doctor visits to another optometrist were never as enjoyable. Thanks!
Aug 5, 2012
Dr. Van Winkle is very caring and professional. I highly recommend anyone who needs an eye exam to call for an appointment.
Aug 4, 2012
This was my second visit to this office location but my first visit to Viewpoint Optical and Dr. Lauren. I felt that the staff was very helpful, pleasant and Dr. Lauren was very easy going and took time to explain why my eyes have changed over time with words I could understand. I had trouble finding frames that I liked that were completely covered by my insurance. I found frames that I could pay the difference for but I was trying to keep the cost down. That is the only reason I gave it 4 stars and not 5. I would recommend this office to everyone! ~Sigrid Batz
Jul 27, 2012
I appreciated all of the help making my frame(s) selection!
Jul 21, 2012
Very friendly staff and professional and caring service. Thank you.
Jul 20, 2012
Dr. Van Winkle obviously has a passion for her work resulting in an environment that is comfortable, professional and fun. They entire staff took good care of me during my visit.
Jul 18, 2012
I went in for my yearly exam. Again, the staff is always friendly and makes you feel comfortable.
Jul 16, 2012
The service was great, everyone was very nice and personable.
Jul 15, 2012
The doctor knew exactly what to do with my "special eyes" as most doctors call them. And for once my contacts are comfortable and do not need adjusting every few minutes so I can see. The up to date technology they have made me feel good about the service knowing they and changing with the times and I'm getting the best care. I thought I got the best out of every penny I spent. Well worth it and would definitely refer anyone there.
Jul 4, 2012
Everyone is very professional and knowledgable. They all take time and care to make sure that you understand everything that is going on during and after the exam.
Jun 29, 2012
The visit was great and very helpful with looking at different frames and choosing one that fit my features of my face. Thank you
Jun 27, 2012
Very friendly and helpful practice - from Doctor to Staff! I really appreciated the frank discussion w/ the Doctor about pros and cons of corrective laser surgery.
Jun 27, 2012
Complete service from exam to frame selection.
Jun 23, 2012
Excellent service & thorough.
Jun 23, 2012
Everybody is so nice, king and professional. Thank you.
Jun 22, 2012
You guys are always so friendly and welcoming! :)
Jun 21, 2012
Glasses that actually fit and not encourage to settle for the most expensive frames in the office.
May 29, 2012
I recently decided to change eye doctors, and they were great!
May 28, 2012
Dr. Van Winkle is very easy to like. She provides thorough explanations on things that are happening with your eyes.
May 20, 2012
Thanks for the help with selecting the perfect frames again!
May 18, 2012
Overall great experience wish it was more kid friendly, so I wouldn't need to find a babysitter for my appointments. Otherwise they are always welcoming and Dr. Van Winkle is always thorough. Would recommend to anyone.
May 6, 2012
The staff and physician are phenomenal here! If you have any question or hesitation ... Don't! This is a wonderful office. You will not be disappointed!
May 4, 2012
Fantastic service! Everyone is so friendly and I had no wait time. I felt really valued as a customer. Dr Van Winkle was so nice and explained everything very thoroughly. I would absolutely recommend this office.
May 4, 2012
Everyone was friendly and helpful--thank you!!
May 4, 2012
I was given information that I had never received before. It helped me to understand the condtions that pertain to me.
May 4, 2012
How fast I got in without an app.
Apr 30, 2012
Very friendly & positive. Thank you for the text messages and emails about my appointment I really liked that service from your office.
Apr 28, 2012
Was seen on the scheduled time with no waiting. Wasn't "oversold" on anything. Doctor V. was very clear, cordial, and concise.
Mar 22, 2012
I especially liked the personal attention when choosing frames and the friendliness of the staff. Well, I really like Dr. Van Winkle also as she is very knowledgeable, approachable and friendly, taking time for questions and not rushing the appointment (not so much like a doctor) :)
Mar 19, 2012
Your staff was friendly and helpful...The office was clean, and inviting...Continue doing what you are doing...
Mar 18, 2012
Dr. Lauren was very personable and answered all of my questions thoroughly.
Mar 18, 2012
Everyone on is so friendly and professional. They don't rush you when your trying to pick out frames.
Mar 14, 2012
Dr. Van Winkle is so welcoming and was good at explaining the exam and the different diseases that can be detected just by examining dilated eyes.
Mar 12, 2012
The staff and Dr were Very professional, they explained each procedure, and what the test meant to me personally with my medical conditions considered.. The facility had updated equipment, it was clean and did not fear putting my face and eyes where others had been prior to mine....iit was quite pleasant.
Mar 8, 2012
The staff is okay, nothing impressive. The assistant should sound more enthusiastic and happy to be working with patients when assisting them. Dr. Van Winkle has always been thorough and welcoming. Her assistant should follow her lead.
Mar 6, 2012
The staff at your office are very friendly and everyone there makes you feel right at home.
Mar 5, 2012