Valley Vision Eye Care

Dr. Sheila Hastie & Dr. Andrew Jones

Star Star Star Star Star 231 Reviews

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Reviews

StarStarStarStarStar Always welcome! —    (Patient since 2018)

Efficient, friendly, prompt!


StarStarStarStarStar My service at Valley Vision was fantastic! Dr. ... —    (Patient since 2019)

My service at Valley Vision was fantastic! Dr. Hastie did an exceptional job providing an eye exam and a new contacts prescription on very short notice. All the staff were very friendly and welcoming. In addition, their interior is simply beautiful--relaxing, comfortable, and well-designed. I've had trouble with several other vision places in the area, but Valley Vision was efficient, helpful, and enjoyable. I highly recommend them!


StarStarStarStarStar Wonderful servi e! —    (Patient since 2019)

Dr. Jones and his staff were wonderful! Quick delivery of contact lens. No need fir me to go anywhere else! Thank you!


StarStarStarStarStar  —    (Patient since 2018)

By far, the most thorough, professional eyecare specialists in the Upper Valley. Patient centered care with comprehensive examination. I am so satisfied with the excellence this practice offers.


StarStarStarStarStar I get all the information I need to take care ... —    (Patient since 2019)

I get all the information I need to take care of my eyes, plus a work-up each time for what Dr. Jones needs to take care of my eyes. The staff is very nice and helpful, and the office is cheerful.


StarStarStarStarStar Feel secure i can get the help needed ... —    (Patient since 2018)

Feel secure i can get the help needed ...


StarStarStarStarStar Pleasant, thorough and courteous as ever!  —    (Patient since 2017)

Pleasant, thorough and courteous as ever!


StarStarStarStarStar First Visit —    (Patient since 2019)

This was my first visit and I was very impressed. I've been going to the same eye doctor for a few years and I was hesitant to change, however I was referred to Shelia and was not let down. I did have to wait for a few extra minutes but the staff kept me informed and I didn't feel forgotten at all. Once I was with the doctor I felt like I was the only patient in the building. I am very happy with my change of providers, I feel like I'm actually in better hands at Valley Vision than I was before. Thank you!


StarStarStarStarStar Dr. Jones is wonderful. Very pleasant always sm... —    (Patient since 2019)

Dr. Jones is wonderful. Very pleasant always smiling.


StarStarStarStarStar I find it very easy to make and confirm an appo... —    (Patient since 2017)

I find it very easy to make and confirm an appointment using your website. You are easy to get to and you are open times when it is most convenient for me. You keep me well informed about my health and, insurance coverage and options. Thank you.


StarStarStarStarStar Very friendly and informative. Educational as ... —    (Patient since 2019)

Very friendly and informative. Educational as well. Was not rushed.


StarStarStarStarStar Very confident my eyes are in good care —    (Patient since 2019)

Very confident my eyes are in good care


StarStarStarStarStar Highly recommend —    (Patient since 2019)

Was very impressed with the thoroughness and professionalism exemplified throughout my appointment.


StarStarStarStarStar Cosy, competent, homelike. A pleasant place to ... —    (Patient since 2018)

Cosy, competent, homelike. A pleasant place to get your eyes checked/


StarStarStarStarStar Dr. Hastie is the best —    (Patient since 2017)

I am so glad Dr. Hastie is back in the upper valley! She's great! She remembers her patients and makes you feel valued. She's also great at explaining issues regarding your eyes. I also love that I can easily make my appointment online.


StarStarStarStarStar I like that you are informative and caring and ... —    (Patient since 2018)

I like that you are informative and caring and easy to talk with. Thank you for your expertise. Laurie Burton


StarStarStarStarStar My whole family goes here. Excellent care, att... —    (Patient since 2019)

My whole family goes here. Excellent care, attentive staff.


StarStarStarStarStar Knowledgeable doctor. Comprehensive exam. Will ... —    (Patient since 2019)

Knowledgeable doctor. Comprehensive exam. Will definitely be back!


StarStarStarStarStar Love themexam n ... —    (Patient since 2019)

Love them!! They made my sons first eye exam & getting glasses comfortable n even enjoyable! Amazing people who offer great customer service!! I felt right at home there.


StarStarStarStarStar Optometrist —    (Patient since 2017)

Sheila Hastie is experienced and thorough. She's a good listener! One is confident that she knows what she is doing. Her surroundings are smart and comfortable- even the parking is easy and accessible.


StarStarStarStarStar Nice office. Friendly staff! —    (Patient since 2018)

Nice office. Friendly staff!


StarStarStarStarStar Great to see Dr Hastie again.  —    (Patient since 2019)

We are so pleased to see Dr Hastie again. We love that she does not force expensive prescriptions when readers will do. Very thorough hi-tech exam!


StarStarStarStarStar Knowledgeable and informative exams —    (Patient since 2017)

Knowledgeable and informative exams


StarStarStarStarStar My father just moved to the area and was lookin... —    (Patient since 2019)

My father just moved to the area and was looking to establish relationships with new providers. Valley Vision was prompt in responding to our inquiries, gave us great service and advice and earned my Dad's trust immediately.


StarStarStarStarStar Outstanding service and very pleasant. —    (Patient since 2019)

Outstanding service and very pleasant.


StarStarStarStarStar Recommendation for Valley Vision —    (Patient since 2019)

I have complete trust in Dr. Sheila Hastie. The office staff were friendly and incredibly helpful.


StarStarStarStarStar Very detailed exam with knowledgeable doctor by cr —    (Patient since 2017)

Very detailed exam with knowledgeable doctor. My only complaint was I was told I had a $25 credit from my last appointment. Goos news yes but if I never had returned to this business would they simply have kept these funds. I think who ever posts their payments needs to audit for other outstanding credits. I’m sure this was not done maliciously but it’s still troubling.


StarStarStarStarStar The folks at Valley Vision —    (Patient since 2019)

The folks at Valley Vision are helpful, cheerful, and explain well. My questions all got answered.


StarStarStarStarStar Attentive, efficient, and professional ... —    (Patient since 2019)

The Valley Vision Eyecare staff was incredibly professional and attentive. Setting up an appointment was quick and easy, as was the actual appointment. Very efficient process. Having said that, I was able to take my time looking at frames; no rush, no sales pressure. Overall, I was very satisfied with my annual eye check up.


StarStarStarStarStar Friendly, professional, caring, organized —    (Patient since 2019)

Friendly, professional, caring I feel right at home here - it feels like I receive individualized and personal attention each time I come in. Sheila Hastie Jones is really good at her work and the office environment she's created is welcoming and professional.


StarStarStarStarStar On time, efficient, and very thorough and detai... —    (Patient since 2018)

On time, efficient, and very thorough and detailed exam.


StarStarStarStarStar  —    (Patient since 2019)

Friendly and thorough new patient exam


StarStarStarStarStar Dr. Jones & Dr. Hastie are fantastic. A few yea... —    (Patient since 2019)

Dr. Jones & Dr. Hastie are fantastic. A few years ago they literally saved the sight in my right eye. I’m so glad they now have an office in Lebanon allowing me to return to their care.


StarStarStarStarStar Always excellent customer service Never feel r... —    (Patient since 2018)

Always excellent customer service Never feel rushed by staff Dr. Hastie spends the time explaining eye conditions and thoroughly does an evaluation.


StarStarStarStarStar Very Professional, and thorough in her exams. O... —    (Patient since 2017)

Very Professional, and thorough in her exams. Office is a very comfortable Setting. I highly recommend Valley Vision Eye Care. They work with you on pricing out the right glasses for you if needed and making sure they are the right ones / fit for YOU.


StarStarStarStarStar Great staff and i trust Sheila! —    (Patient since 2019)

Great staff and i trust Sheila!


StarStarStarStarStar The best!  —    (Patient since 2017)

The best! Very thorough, friendly and informative.


StarStarStarStarStar Had a good time thank you —    (Patient since 2019)

Had a good time thank you


StarStarStarStarStar  —    (Patient since 2019)

Very happy I went to Valley Vision. Would recommend to my friends and family. Thank you!


StarStarStarStarStar More than one person recommended —    (Patient since 2019)

More than one person recommended Dr. Hastie and Valley Vision for attention to detail, explaining health concerns, and an all-around positive experience. I agree! The staff and Dr. Hastie communicated well which I appreciated. I'll be going back!


StarStarStarStarStar  —    (Patient since 2019)

Friendly, informative, Took time to Explain and answer questions Made me feel at ease


StarStarStarStarStar Valley vision was very accommodating to my daug... —    (Patient since 2019)

Valley vision was very accommodating to my daughter who needed an appointment before she went off to college. Thoughtful, patient, and provided a lot of resources.


StarStarStarStarStar My wife and I have had our vision exams at DHMC... —    (Patient since 2017)

My wife and I have had our vision exams at DHMC for over 30 years and this is by far the best most thorough eye care we have ever received! Support local businesses such as this one.


StarStarStarStarStar Best eye exam ever! :-) —    (Patient since 2019)

Best eye exam that I have ever had. Highly professional, thorough, very pleasant manner, took time to explain everything clearly, very flexible and understanding in addressing my need to reschedule appointment twice for personal reasons. No question where I am going for my next exam. Rated 5 star and top scores across the board.


StarStarStarStarStar Valley Vision was able to get me in right away ... —    (Patient since 2019)

Valley Vision was able to get me in right away and getting my new contacts was simple easy and fast! Very courteous staff!! Thank you!!


StarStarStarStarStar First rate.. Dr. Hastey was terrific as alway... —    (Patient since 2018)

First rate.. Dr. Hastey was terrific as always.


StarStarStarStarStar Outstanding personal cate —    (Patient since 2018)

Outstanding personal care


StarStarStarStarStar I love this office! —    (Patient since 2018)

I love this office! I feel my eyes are well cared for by Dr. Hastie. No nonsense and thorough.


StarStarStarStarStar Pleased to have found Valley Vision. —    (Patient since 2018)

As a health care professional it's a pleasure to have talented, courteous, always respectful service provided. Attention to detail is ever present, and decision making is a joint process.


StarStarStarStarStar Complete confidence! —    (Patient since 2017)

Valley Vision provides great care. I have complete confidence in Dr. Hastie's assessment and recommendations. Our family has been going to her for years. We wouldn't go anywhere else.


StarStarStarStarStar  —    (Patient since 2017)

friendly,,efficient, even tolerant of opinionated artists ,!


StarStarStarStarStar I always feel that I will have all the time I m... —    (Patient since 2018)

I always feel that I will have all the time I may need....never rushed. Had an emergency lately & VV found timevtonfitbmevin.


StarStarStarStarStar Best optician. —    (Patient since 2019)

Competent, efficient, and caring. Don't trust your eyes to anyone else.


StarStarStarStarStar The doctors Jones go above and beyond to ensure... —    (Patient since 2017)

The doctors Jones go above and beyond to ensure that I receive excellent care in a timely manner. My family and I will continue to be their patients for as long as we live in the upper valley.


StarStarStarStarStar Exceptional service from start to finish -- hel... —    (Patient since 2017)

Exceptional service from start to finish -- helpful, friendly, knowledgeable service, in a pleasant atmosphere.


StarStarStarStarStar Nice atmospher, very knowlegeable staff —    (Patient since 2019)

Nice atmosphere, very knowlegeable staff


StarStarStarStarStar Very professional and very nice, they make you ... —    (Patient since 2019)

Very professional and very nice, they make you feel at home.


StarStarStarStarStar  —    (Patient since 2017)

Thanks for fitting me into your schedule to check out a possible problem.


StarStarStarStarStar Urgent eye emergency.  —    (Patient since 2018)

I recently had an urgent eye issue come up that was distorting my vision. They not only managed to get me an appointment within an hour or two, but they had me seated in a room almost the moment I walked in. The staff and Dr. Hastie were professional and friendly, and after determining what the issue was made sure that I was able to be seen by a specialist at DMHC as soon as possible. Valley Vision is my go to location for eye care, and I would trust them with anyone I know.


StarStarStarStarStar This was my second annual visit for an eye exam... —    (Patient since 2017)

This was my second annual visit for an eye exam with optometrist Hastie at Valley Vision. Just as before, I received a thorough, excellent eye exam. All my concerns were addressed and good information and explanations were readily offered. The staff were very friendly and put one at ease right away. I feel fortunate to have found an excellent eye health service.


StarStarStarStarStar I appreciate the fact you take the time to want... —    (Patient since 2017)

I appreciate the fact you take the time to want my feedback.


StarStarStarStarStar My first visit and I found a very relaxed atmos... —    (Patient since 2019)

My first visit and I found a very relaxed atmosphere! The staff puts you at ease the moment you walk in the door! Valley Vision has a new client! Thanks to all!


StarStarStarStarStar Dr. Hastie is very pleasant and caring. She re... —    (Patient since 2019)

Dr. Hastie is very pleasant and caring. She really takes the time to get know her patients and the needs of their eyecare. The small office atmosphere is perfect, Dr. Hastie or Dr. Jones perform the entire eye exam, which is also wonderful. The office staff is very pleasant and add a little humor to your visit or search for new frames. I am so happy to be a patient of Dr. Hastie's.


StarStarStarStarStar The customer service excellence here all starte... —    (Patient since 2019)

The customer service excellence here all started with the first person I talked with on the phone, and ended with the woman who helped me choose my new glasses. Dr. Hastie and staff are all so kind and patient, something that a lot of establishments have forgotten how to be. So happy I found them!!


StarStarStarStarStar Eyecare at its best. —    (Patient since 2018)

I am always impressed by Dr. Jones' knowledge and patience and excellent bedside manner. The office staff is always welcoming.


StarStarStarStarStar Dr. Jones did a thorough exam, explaining all a... —    (Patient since 2019)

Dr. Jones did a thorough exam, explaining all aspects of my eye care fully. Everyone at Valley Vision was pleasant and helpful. Overall my appointment was a very positive experience.


StarStarStarStarStar Have been a patient with Dr. Hastie for years a... —    (Patient since 2019)

Have been a patient with Dr. Hastie for years as well as my husband. Always good service and care. Very nice staff.


StarStarStarStarStar So glad to be back in the care of Dr Sheila Has... —    (Patient since 2019)

So glad to be back in the care of Dr Sheila Hastings ! She is the best !!!! Very pleasant and very thorough !


StarStarStarStarStar Sheila is always so friendly and informative. ... —    (Patient since 2017)

Sheila is always so friendly and informative. I'm confident she has fixed my problem when I leave her office. In fact, my eyes havn't felt this good in a very long time.


StarStarStarStarStar AWESOME Appointment —    (Patient since 2019)

This was my first eye appointment in 7 years, to be honest, I was a bit nervous but Dr. Hasties was amazing. Very pleasant, accommodating and resourceful. I will and have already spread the great experience I had. Thank you!


StarStarStarStarStar Wonderful friendly staff in a modern office tha... —    (Patient since 2018)

Wonderful friendly staff in a modern office that has a warm home feeling. Dr. Hastie spends quality time with you and you never feel rushed.


StarStarStarStarStar Wonderful experience at Valley Vision —    (Patient since 2019)

Wonderful experience at Valley Vision - received me for appointment same day, exam was comprehensive and informative. Office is well designed and staff are super helpful and friendly. I highly recommend!


StarStarStarStarStar  —    (Patient since 2019)

Friendly staff and great personal service.


StarStarStarStarStar Professional and Congenial. Thorough and Educa... —    (Patient since 2019)

Professional and Congenial. Thorough and Educational. Dr. Hastie entertained all my questions (and there were many)...Taking the time to explain things fully to me. From reception...through the exam...to picking out glasses...Nothing but the highest of praise to bestow upon this practice.


StarStarStarStarStar I never thought I would brag about by eye doc —    (Patient since 2019)

I have been wearing glasses for nearly 20 years and have been to many eye doctors, I never thought I would love my eye doctor, but I have been raving about my experience to everyone I know. Dr. Jones really took the time to listen to what I had going on with my eyes and helped to troubleshoot the issue. He made an assessment that my last two doctors had neglected, my lenses weren't fitting quite right. Dr. Jones is very attentive and it clearly shows that he cares deeply about his work and the quality of his care.


StarStarStarStarStar Personal and complete evaluation. —    (Patient since 2018)

Personal and complete evaluation.


StarStarStarStarStar  —    (Patient since 2019)

I have severe anxiety when it comes to the eye doctor, but Dr. Hastie made me feel at ease. It was a very positive experience.


StarStarStarStarStar Scheduling .. —    (Patient since 2018)

Loved the scheduling online process. Very easy and user friendly.


StarStarStarStarStar I came in with a specific question, and got a v... —    (Patient since 2019)

I came in with a specific question, and got a very thorough exam that took care of my initial question and others that came up during the examination. The answers were understandable and precise.


StarStarStarStarStar 5 Stars —    (Patient since 2018)

I was worried that a sudden visual change signified a major problem. When I called the practice where I had been a patient for many years, I was told they couldn't fit me in and they recommended that I go to the ER. I called Valley Vision Eyecare and was able to see Dr. Jones that same day, probably extending his day by a good hour. He was very reassuring and thorough, explaining things as he went. I saw him again recently and was just as happy as with my first visit.


StarStarStarStarStar Very professional team very through and helpful... —    (Patient since 2019)

Very professional team very through and helpful. Make you feel very comfortable


StarStarStarStarStar Excellent polite friendly and professional.  —    (Patient since 2017)

Excellent polite friendly and professional.


StarStarStarStarStar I have been a patient at Valley Vision for seve... —    (Patient since 2018)

I have been a patient at Valley Vision for several months now, and have been so pleased with my experience with everyone involved. They are all wonderful, caring individuals who have my best interests at hand. Highly recommend for the attention to your needs as an individual and their overall kindness and patience. They are a GREAT group.


StarStarStarStarStar Excellent eye care, as always! —    (Patient since 2018)

Excellent eye care, as always!


StarStarStarStarStar Good care and service —    (Patient since 2018)

I've been a patient of Dr. Hastie's for several years. I'm always happy with the service and care I get. I especially like that she listens and understands how I use my glasses and contacts (which is probably a little different from the norm) and works with me for the best solution.


StarStarStarStarStar My Visit —    (Patient since 2019)

The staff were Very friendly and pleasant to talk to ! I was very pleased with the way my exam went. Like the way the Dr explained things to me.


StarStarStarStarStar I have referred friends to you. —    (Patient since 2017)

I have referred friends to you.


StarStarStarStarStar Pleasant,efficient,,professonal.Would recommemn... —    (Patient since 2018)

Pleasant,efficient,,professonal.Would recommemnd to anyone!


StarStarStarStarStar Through examination and explanation of the resu... —    (Patient since 2017)

Through examination and explanation of the results. Great personnel at every level.


StarStarStarStarStar Very friendly. very helpful. Made the experienc... —    (Patient since 2019)

Very friendly. very helpful. Made the experience much better for me.


StarStarStarStarStar Very satisfied with service and staff —    (Patient since 2018)

Very satisfied with service and staff


StarStarStarStarStar I really appreciate the total professionalism a... —    (Patient since 2017)

I really appreciate the total professionalism and warm, friendly staff at Valley Vision. The office has state of the art equipment and you are given results in an way that can be easily understood.


StarStarStarStarStar First visit to Valley View Eyecare —    (Patient since 2019)

Sheila Hastie is very efficient, knowledgeable, and fun. I enjoyed my appointment!


StarStarStarStarStar My husband and I have been patients of Dr. Hast... —    (Patient since 2018)

My husband and I have been patients of Dr. Hastie for many years and have always been completely satisfied with her care. The atmosphere at Valley vision is friendly. helpful and caring.


StarStarStarStarStar I was a patient of Dr. Hastie for years when sh... —    (Patient since 2018)

I was a patient of Dr. Hastie for years when she worked at another Dr. Office. I am so happy she is back in the Upper Valley. She explains information thoroughly and spends quality time with you! Highly recommend her!


StarStarStarStarStar Dr. Hastie was amazing and informative, I’ve ne... —    (Patient since 2019)

Dr. Hastie was amazing and informative, I’ve never had a vision test in 39 years and was very happy with the outcome of my visit. As a newly diagnosed diabetic she was very helpful!


StarStarStarStarStar Professional, Thorough, and Pleasant —    (Patient since 2019)

I had a very professional, thorough, and pleasant experience at Valley Vision—highly recommended.


StarStarStarStarStar My Vist to Valley Vision Eyecare —    (Patient since 2019)

Was very pleased with the eye exam. Answered all questions I had. Everyone was very friendly. If had to comment about anything, it would be I wish they had more of a selection for glasses. Plan on making an appointment for my husband.


StarStarStarStarStar Excellent care by knowledgeable providers and staf —    (Patient since 2017)

Excellent care by knowledgable providers and staff. I feel confident I receive the best care. They always take the time to answer any questions and provide education.


StarStarStarStarStar regular yearly appt —    (Patient since 2018)

very complete and informative


StarStarStarStarStar This was my second visit (2nd year) and I was v... —    (Patient since 2018)

This was my second visit (2nd year) and I was very pleased with the exam and discussion regarding my vision


StarStarStarStarStar Thank you Dr.Sheila Hastie! —    (Patient since 2017)

Moved to the area 3yrs ago. I have lived in several states and have years of wearing glasses, contacts, and treating glaucoma, I have never experienced the level of knowledge and care that Valley Vision provides. As a fitness instructor, my clients love that I listen to their concerns and work with them find a way to "yes". I was amazed to find that kind of care for my eyes. Thank you Dr.Sheila Hastie!


StarStarStarStarStar The staff was great. Everyone was very friendly... —    (Patient since 2019)

The staff was great. Everyone was very friendly and helpful .


StarStarStarStarStar Everyone was very professional and efficient —    (Patient since 2019)

Everyone was very professional and efficient


StarStarStarStarStar  —    (Patient since 2019)

Very friendly and courteous office. Would recommend.


StarStarStarStarStar Fast and friendly service —    (Patient since 2018)

Fast and friendly service, was able to be seen within an hour 🙂


StarStarStarStarStar Learned a lot about my eyes —    (Patient since 2019)

The exam was detailed and the explanation of the various aspects of the exam were helpful towards understanding future problems.


StarStarStarStarStar Everyone was so polite, efficient, and knowledg... —    (Patient since 2018)

Everyone was so polite, efficient, and knowledgable! Able to get an appt very soon!


StarStarStarStarStar I was able to get a timely appointment and all ... —    (Patient since 2018)

I was able to get a timely appointment and all staff and providers were fantastic.


StarStarStarStarStar Dr Andrews is caring and competent, pays attent... —    (Patient since 2018)

Dr Andrews is caring and competent, pays attention to cost concerns and willing to refer when necessary.


StarStarStarStarStar Beautiful facility with friendly staff and exce... —    (Patient since 2018)

Beautiful facility with friendly staff and excellent doctors!


StarStarStarStarStar Great service —    (Patient since 2018)

Friendly staff and excellent care. No down side thus 5 stars!


StarStarStarStarStar From a new, very-pleased-so far patient. —    (Patient since 2018)

I have not needed emergency attention but have a sense that care would be prompt. Thelma is a treasure! You should hang on to her! A "classy" staff (in contrast to my former optometrist). At no time did I feel rushed. Each person I encountered seemed genuinely interested in my situation and acted as they had all the time in the world to help. Dr. Hastie is thorough, careful, warm, explains her rationale, seems to appreciate the complicatedness of my eye issues and evokes confidence. Am hopeful, and looking forward to my new glasses! THANK YOU.


StarStarStarStarStar Professional and warm welcome. Efficient and t... —    (Patient since 2018)

Professional and warm welcome. Efficient and thorough exams with state-of-the-art equipment. Honest and understandable assessments.


StarStarStarStarStar pleasant , informative,efficient .& very precis... —    (Patient since 2018)

pleasant , informative,efficient .& very precise in diagnoses --& how to handle situation effectively!!many thanks for your help. lou esler


StarStarStarStarStar Bruce is right about you - You're very thorough... —    (Patient since 2018)

Bruce is right about you - You're very thorough, you answered all of my questions, and I feel absolutely confident about entrusting you with my eye health!


StarStarStarStarStar Very accommodating and able to schedule us as s... —    (Patient since 2018)

Very accommodating and able to schedule us as soon as they could. Staff were very welcoming and nice. We went for a first time contacts appt and they were very patient, understanding did a wonderful job teaching my 12 year old how to do everything.


StarStarStarStarStar New Office Space with same Reliable service. —    (Patient since 2017)

I was glad when Shelia Hastie returned to the area to open Valley Vision Eyecare in Lebanon. I had relied on her care when she was in WRJ. The new office is conveniently located, bright and cheerful. The receptionist is friendly and competent dealing with insurances.


StarStarStarStarStar  —    (Patient since 2018)

I have been receiving eye care from Dr. Sheila Hastie for about a decade and cannot say enough about her skill and professionalism---all combined with a warm personality. Highly recommended!


StarStarStarStarStar  —    (Patient since 2018)

Got me in on very short notice for a problem that started that day with my eye.


StarStarStarStarStar Dr. Hastie’s professionalism —    (Patient since 2018)

Dr. Hastie’s professionalism is enriched by her clear communication skills and deep understanding of the human condition.


StarStarStarStarStar Wonderful staff, great Drs, easy scheduling! Am... —    (Patient since 2018)

Wonderful staff, great Drs, easy scheduling! Am so happy to be a patient here!


StarStarStarStarStar Outstanding personable, professional and thorou... —    (Patient since 2017)

Outstanding personable, professional and thorough people, at every level and discipline. Comfortable and pleasant surroundings.


StarStarStarStarStar Professional, efficient, attention to detail-al... —    (Patient since 2018)

Professional, efficient, attention to detail-all in all a pleasure cruise focused on the customer experience.


StarStarStarStarStar personable and great use of technology  —    (Patient since 2018)

Sheila was very personable and the use of the technology that was used to help prevent user error was really phenomenal.


StarStarStarStarStar Don't go anywhere else! —    (Patient since 2018)

First time with this eye group. I have never met a more friendly supportive team. The Doc himself was so thorough, great chair-side manner, extremely knowledgeable. I trust them completely!


StarStarStarStarStar I have always like the friendly atmosphere of ... —    (Patient since 2017)

I have always like the friendly atmosphere of the office as well as the professional care I receive. I trust my needs will be met when I got to my appointments


StarStarStarStarStar Competent, friendly and on-time. - Jeff —    (Patient since 2018)

Competent, friendly and on-time. - Jeff


StarStarStarStarStar Would not go anywhere else. —    (Patient since 2017)

Would not go anywhere else.


StarStarStarStarStar Seeing Shelia is always an opportunity to learn... —    (Patient since 2017)

Seeing Shelia is always an opportunity to learn about my eyes and overall diabetic health and she remembers me from previous visits. She's fun, patient, and more than willing to share information. The casual office environment is so refreshing; everyone knew my name and joined in, saying hello. I refer people to her all the time.


StarStarStarStarStar Top Notch Eye Care !!! —    (Patient since 2018)

Very nice facility ! Very professional and pleasant staff!! And Dr.Hastie is the absolute Best optometrist!! She is extremely knowledgeable and very thorough!! I would be proud to tell everyone that I know to go to valley vision !! Honest and good people to do business with!! Sincerely, Karen Lee Davis


StarStarStarStarStar My exam was quick, yet, very professionally per... —    (Patient since 2018)

My exam was quick, yet, very professionally performed. I was impressed, to say the least.


StarStarStarStarStar The facility is beautiful, WiFi fast, interesti... —    (Patient since 2018)

The facility is beautiful, WiFi fast, interesting magazines, the latest equipment and knowledgeable staff. What more could a person want?


StarStarStarStarStar Dr. Jones is the very best! He goes above and ... —    (Patient since 2017)

Dr. Jones is the very best! He goes above and beyond to provide education and service! When prescribing, he considers all the implications of his selection and provides samples for trying out as much as he can. So very happy with his care and wisdom!


StarStarStarStarStar  —    (Patient since 2018)

I am followed for eye problems in NY. My doctor there wanted me to have my eye pressure checked while i was in vermont on vacation. when i called the office the receptionist was very helpful. fees, questions answered simply with patience and respect, professional yet friendly. couldn't have asked for more. i got an appointment right away. Dr Jones has an excellent bedside manner. He was professional, friendly, efficient, reassuring. I could not have asked for more.


StarStarStarStarStar Amazing service —    (Patient since 2018)

Extremely impressed with the services of this medical office; from the ease of the online appointment, the greeting when I arrived, the skilled doctor’s manner and knowledge, the explanation of my results, to the conclusion of the visit. Outstanding!


StarStarStarStarStar Need an eye exam? Go here! —    (Patient since 2018)

Dr. Hastie was very thorough, on time and listened to my concerns. I had gone to another optometrist in the area when Dr. Hastie left the Upper Valley area for a short time. I felt there was some conflicting information regarding my prescription. She listened, completely without judgment, and then we found things HAD changed a bit since I last saw her. I would recommend Valley Vision to anyone and so happy she’s back in Lebanon


StarStarStarStarStar  —    (Patient since 2018)

Dr. Hastie is a thorough professional and a great human being. Due to traveling and other reasons I had to visit other ophthalmologists, but came back to her practice once I knew she is again in the Upper Valley. What a difference!


StarStarStarStarStar Everyone was very friendly and knowledgeable!!!... —    (Patient since 2018)

Everyone was very friendly and knowledgeable!!! Dr. Hastie was very patient and answered all my questions. Yes, I would definitely recommend Dr. Hastie if anyone asked my opinion.


StarStarStarStarStar Great experience. Friendly staff and clinician.... —    (Patient since 2018)

Great experience. Friendly staff and clinician.


StarStarStarStarStar All around 5 stars plus!! —    (Patient since 2017)

All around 5 stars plus!!


StarStarStarStarStar Impressed with Staff and Doctor.  —    (Patient since 2018)

Impressed with Staff and Doctor.


StarStarStarStarStar Excellent and Enjoyable  —    (Patient since 2018)

I usually tear up when I visit the eye doctor. Sure I cried a little bit here, but they were tears of satisfaction and stellar service.


StarStarStarStarStar ++++++++EXCELLENT++++++++. Thank - you !!... —    (Patient since 2018)

++++++++EXCELLENT++++++++. Thank - you !!!


StarStarStarStarStar Wonderful service. Friendly. —    (Patient since 2018)

Wonderful service. Friendly.


StarStarStarStarStar Exceptional!!... —    (Patient since 2018)

Friendly yet professional. Easy to make appointment. Nice selection of frames and helpful staff.


StarStarStarStarStar I definitely recommend this office/provider whe... —    (Patient since 2017)

I definitely recommend this office/provider whenever the opportunity presents itself. Dr. Jones explained things to me that I had never understood before my first visit with him. I do so appreciate his patience with me and care in being sure I understand the why as well as the how. His care in educating me concerning potential side effects of the medications provided was much appreciated, as well.


StarStarStarStarStar Everyone in the office are extremely friendly a... —    (Patient since 2017)

Everyone in the office are extremely friendly and welcoming. The professionalism is outstanding. Everything was explained to me in detail and understandable layman's terms. Thank you


StarStarStarStarStar Dr Hastie was knowledgeable, quick and explain... —    (Patient since 2018)

Dr Hastie was knowledgeable, quick and explained a number of questions I asked her


StarStarStarStarNo Star Very thorough and informative exam  —    (Patient since 2018)

Very thorough and informative exam


StarStarStarStarStar Easily accessed and amazing staff! —    (Patient since 2018)

I was having trouble getting into my new eye doctor. Waited 3 months and then got reschuled out another 4 months! I called Valley Vision at the siggestion of a friend. They got me in the next week and my provider was lovely. I will be going there from now on!!


StarStarStarStarStar Great visit!  —    (Patient since 2018)

I got called in right on time or earlier, I felt like Dr. Jones spent ample time withe me and answered all my questions.


StarStarStarStarStar Excellent quality service and care! —    (Patient since 2017)

Excellent quality service and care!


StarStarStarStarStar New patient at Valley Vision Eyecare. —    (Patient since 2018)

Second visit with Dr. Jones and always impressed with his knowledge and "bed side" manner. I always feel that I am part of a team working together to best address my eyesight issues. Michelle at the front desk makes you feel welcomed and is patient and a good listener during our phone conversations. The office is spotless and that means a lot to me. Keep up the good work.


StarStarStarStarStar Dr. Hastie is one of the most dedicated, knowle... —    (Patient since 2018)

Dr. Hastie is one of the most dedicated, knowledgeable and professional Optometrist I know. She has helped me more than any other doctor. I RECOMMEND her to everyone I met.


StarStarStarStarStar top notch professionals always  —    (Patient since 2018)

top notch professionals always


StarStarStarStarStar I was examined and was finished before my actua... —    (Patient since 2017)

I was examined and was finished before my actual appointment time. Can't beat that for service.


StarStarStarStarStar Dr. Jones was very patient and kind. Explained... —    (Patient since 2018)

Dr. Jones was very patient and kind. Explained everything in detail. Was very informative. I didn’t feel at all rushed. He took extra time to explain things I didn’t understand. Never felt pressured into buying glasses or products from them. In fact he suggested I shop around before buying. I was very impressed with Dr Jones and his professionalism. So happy with service provided.


StarStarStarStarStar Extremely nice and professional staff. Dr Jones... —    (Patient since 2018)

Extremely nice and professional staff. Dr Jones awesome and Thelma beyond delightful.


StarStarStarStarStar everyone was kind and careful and I enjoy my ne... —    (Patient since 2018)

everyone was kind and careful and I enjoy my new glasses that have been prescribed, thank you


StarStarStarStarStar Dr. Hastie had all the answers —    (Patient since 2018)

I had a wide range of questions about my eyes, eyeglasses and contact lenses, and Dr. Hastie had answers at the ready for all of them.


StarStarStarStarStar Dr Jones took plenty of time with me and did a ... —    (Patient since 2018)

Dr Jones took plenty of time with me and did a very thorough exam. He had some new ideas for my old eyes which were welcome. He was even the person to answer the phone when I had a problem at the pharmacy to pick up drops he prescribed. Excellent customer service


StarStarStarStarStar Top notch experience A-Z —    (Patient since 2017)

This is a team of professionals who all act like owners in the way they treat callers, patients and people. Friendliness and helpfulness on the phone when scheduling appointments, estimating cost and time to allow for appt in advance (good for them and me), offering the most creative options to solve issues, staying current or ahead in the industry- and again, the staff. It’s a pleasure having any need to go to Valley Vision. Big thumbs up to their business model and team. So happy Sheila and crew came back to the Upper Valley.


StarStarStarStarStar Excellent Experience —    (Patient since 2018)

My experience at Valley Vision was excellent. The office is pleasantly appointed, staff is friendly, and Dr. Hastie was professional, friendly, extremely competent, and very thorough. I have not yet used their optician services, but based upon my exam experience I will not hesitate to use Valley Vision when I need new frames and/or lenses. I unreservedly recommend this practice.


StarStarStarStarStar I had a great experience at Valley Vision. Ease... —    (Patient since 2018)

I had a great experience at Valley Vision. Ease from the beginning of scheduling to the end of the appointment. Dr. Sheila was great~explained everything to me. No typical "push" to purchase eye glasses, etc. Great experience!


StarStarStarStarStar Such a nice place and excellent service.  —    (Patient since 2018)

Such a nice place and excellent service.


StarStarStarStarStar Best exam I’ve ever had. That’s in 58 years of ... —    (Patient since 2018)

Best exam I’ve ever had. That’s in 58 years of eye care.


StarStarStarStarStar  —    (Patient since 2018)

Everyone was awesome. We should've changed physician's years ago!!!!


StarStarStarStarStar Dr. Sheila was a great person and easy to talk ... —    (Patient since 2018)

Dr. Sheila was a great person and easy to talk to.


StarStarStarStarStar Dr Hastie has been very supportive for many yea... —    (Patient since 2018)

Dr Hastie has been very supportive for many years. At times of acute crisis, she was always available. I feel very secure about my eye care.


StarStarStarStarStar This was the most comprehensive eye exam I have... —    (Patient since 2018)

This was the most comprehensive eye exam I have ever had. The atmosphere was comfortable and relaxed. I felt like I could ask questions and was not being rushed out.


StarStarStarStarStar Have been a patient of Dr. Hastie's for some ti... —    (Patient since 2018)

Have been a patient of Dr. Hastie's for some time. Always happy to see her. Services provided are excellent. Staff is friendly and helpful. i am completely satisfied with care given.


StarStarStarStarStar This is a friendly and very professional practi... —    (Patient since 2018)

This is a friendly and very professional practice. It is exactly what I was seeking when I moved to the Upper Valley from San Diego earlier this month.


StarStarStarStarStar The staff and doctors were friendly, on time, a... —    (Patient since 2018)

The staff and doctors were friendly, on time, and thorough. They were also very helpful when picking frames for my new glasses


StarStarStarStarStar I so needed the support of the Lion's Club and ... —    (Patient since 2018)

I so needed the support of the Lion's Club and the speed with which they reacted was incredible! Expert help. quick turn around time and the gifts with my glasses was a welcome treat! Thank you your service is appreciated! Daryl


StarStarStarStarStar I was in a bind and you really helped me out. ... —    (Patient since 2018)

I was in a bind and you really helped me out. Thank you


StarStarStarStarStar I thought the staff was very nice and the eye d... —    (Patient since 2018)

I thought the staff was very nice and the eye doctor was extremely professional. I have recommended my wife and daughter make appointments there because you’re not going to find any better than that.


StarStarStarStarStar Friendlt, relaxed atmosphere. Dr Jones performe... —    (Patient since 2018)

Friendlt, relaxed atmosphere. Dr Jones performed a thorough eye exam explaining in detail procedures and treatment plan.


StarStarStarStarStar I have been with Dr Hastie for years and can no... —    (Patient since 2018)

I have been with Dr Hastie for years and can not say enough wonderful things about her and the practice. I recently had a unplanned visit and the practice was amazing, so reassuring and fitting me in unexpectedly.


StarStarStarStarStar Happy and comfy... —    (Patient since 2017)

I was very happy that I could be seen the same day I called when I had an eye that was bothering me. Everyone is very courteous and helpful as well.


StarStarStarStarStar Great people! Called on a Thursday and got an a... —    (Patient since 2018)

Great people! Called on a Thursday and got an appointment for the following day. I could not have been happier with the friendly, professional care I received.


StarStarStarStarStar Five stars! Dr. Hastie is the best. So glad she... —    (Patient since 2018)

Five stars! Dr. Bestie is the best. So glad she came back to the Upper Valley.


StarStarStarStarStar Excellent, professional care in a relaxed, frie... —    (Patient since 2017)

Excellent, professional care in a relaxed, friendly setting. Dr. Hastie conducts meticulous exams, provides detailed, understandable explanations, and follows up responsibly. Highest praise.


StarStarStarStarStar My recent visit was a perfect and so informati... —    (Patient since 2018)

My recent visit was a perfect and so informative . I learned so much more than before I walked in. All of my questions were answered and I did not feel like I was being brushed off. It was by far the best eye exam I have ever had. I will be back in the spring after my surgery for a new pair of glasses. Thank you so much. Cindy Therriault


StarStarStarStarStar Valley Vision review —    (Patient since 2017)

Dr. Hastie has been my eye doctor for several years. Her attention to detail is superior to most. Dr. Hastie listens to you, addresses any concerns you have, and provides clear feedback. I’ve had interactions with Dr. Jones, and am equally pleased with his service. The office staff is very helpful and kind. It’s a very family friendly atmosphere.


StarStarStarStarStar My first visit to Valley Vision was excellent. ... —    (Patient since 2018)

My first visit to Valley Vision was excellent. I used the online scheduling tool to make my appointment and was pleased to find that I could get one on a relatively short time-frame (I made the appointment on a Friday for the following Monday). The office is conveniently located, with ample parking, and is beautiful inside with a nice, clean waiting area, friendly staff, and decent frame selection to browse while you wait. The patient rooms are equipped with the latest technology and I was pleased to avoid the "air puff" experience with a newer pressure-testing tool that is MUCH lighter - I couldn't even feel it! Dr. Hastie was very friendly, answered all of my questions, and didn't rush me at all. I felt well taken care of and had a very pleasant visit. My husband will be switching to their practice soon and I have already recommended Valley Vision to several coworkers.


StarStarStarStarStar Very prompt scheduling. 1pm pulled up the webs... —    (Patient since 2018)

Very prompt scheduling. 1pm pulled up the website, was in the chair by 4pm same day. Very comfortable environment, latest technology, extremely knowledgeable staff. Won't be going anywhere else


StarStarStarStarStar Making appointment was easy online at their web... —    (Patient since 2018)

Making appointment was easy online at their website. Dr. Hastie was personable and professional, as were the other members of the office.


StarStarStarStarStar Friendly staff, an enjoyable experience. —    (Patient since 2018)

Friendly staff, an enjoyable experience.


StarStarStarStarStar -It was a pleasure to meet Dr. Johnson. I felt... —    (Patient since 2018)

-It was a pleasure to meet Dr. Johnson. I felt very confident with his exam and discussion about my eye condition. Overall I am very pleased. His staff was very friendly and courteous. The office and waiting area is very well done and comfortable.


StarStarStarStarStar Feels like a family when you go for your appoin... —    (Patient since 2017)

Feels like a family when you go for your appointments.


StarStarStarStarStar  —    (Patient since 2017)

The visit was very thorough and I felt very at ease. The office is also very nice.


StarStarStarStarStar  —    (Patient since 2017)

I have already recommended Valley Vision to a couple of people.


StarStarStarStarStar Dr. Hastie is very impressive. —    (Patient since 2017)

I am very impressed by Dr. Hastie’s knowledge and attention to every aspect of my care. She listens to my concerns and understands my challenging eye problems. So glad to have her here in Lebanon!


StarStarStarStarStar This was my initial evaluation; I was very ple... —    (Patient since 2017)

This was my initial evaluation; I was very pleased and would most definitely recommend this practice to others.


StarStarStarStarStar Thanks for coming back to the UV, Sheila Hastie! —    (Patient since 2017)

Efficient, friendly staff and top-notch in vision care and advice. Thank you to Sheila Hastie and team for returning to the UV.


StarStarStarStarStar Amazing care shown to patients!!! —    (Patient since 2017)

Amazing care shown to patients!!!


StarStarStarStarStar I was very impressed with Valley Vision Eyecare —    (Patient since 2017)

I was very impressed by the new Valley Vision Eyecare Office in Lebanon. In addition to being beautifully decorated and roomy, the same friendly and capable staff is in place. The exam rooms have all new equipment. Their new location is very convenient as well.


StarStarStarStarStar I recommend Valley Vision Eyecare. —    (Patient since 2017)

Dr. Hastie provides skilled and caring attention. I trust her very much.


StarStarStarStarStar Staff is very pleasant. Facility is clean and p... —    (Patient since 2017)

Staff is very pleasant. Facility is clean and presentable.


StarStarStarStarStar very professional and friendlythe service was ... —    (Patient since 2017)

very professional and friendly the service was exceptional


StarStarStarStarStar Appointment was on time. Very proffessional —    (Patient since 2017)

Appointment was on time. Very proffessional


StarStarStarStarStar An aesthetically pleasing environment that is e... —    (Patient since 2017)

An aesthetically pleasing environment that is extremely clean and comfortable. Professional and friendly staff. Top notch eye equipment. Dr. Hastie is an amazing provider her detail about my exam and next steps as well as the time she took for my questions more than met my expectations. Thank you for excellent eye care.


StarStarStarStarStar My first visit was great and found it timely an... —    (Patient since 2017)

My first visit was great and found it timely and pleasant.


StarStarStarStarStar You couldn't ask for better staff or Doctor..I... —    (Patient since 2017)

You couldn't ask for better staff or Doctor.. In all my years with Dr. Jones I have always been completely satisfied...


StarStarStarStarStar Went for my first eye exam at 51 years old and ... —    (Patient since 2017)

Went for my first eye exam at 51 years old and saw Sheila. She was very nice and put me at ease. I would highly recommend valley vision for your eye care needs


StarStarStarStarStar I have been with these doctors for over 20 year... —    (Patient since 2017)

I have been with these doctors for over 20 years. The new office and location is top notch just like the care.


StarStarStarStarStar Great care —    (Patient since 2017)

It can be difficult to find someone to trust with your eye care. I am very thankful to have found Valley Vision Eyecare. It was my first time to see Dr. Hastie. Everyone was welcoming and eager to help. I was able to get an appointment in a timely manor and Dr. Hastie is obviously knowledgeable. She took the time to talk to me about any issues or question I had. I am very carful about recommending any kind of provider but would not hesitate to recommend her.


StarStarStarStarStar Dr. Hastie was courteous and thorough in her ex... —    (Patient since 2017)

Dr. Hastie was courteous and thorough in her exam. The equipment seemed to be state of the art. Overall it was a very pleasant experience and I have already recommended her to many of my friends and family.


StarStarStarStarStar Great new local eyecare —    (Patient since 2017)

I have always appreciated Dr. Hastie's professionalism while being kind & patient with my questions at the same time. I was happy to support her new local business because I too run my own small local service. I enjoyed meeting her staff members Chris & Michele. They too were very helpful & polite. Michele helped make my 1st appointment over the phone a breeze & Chris fit me for new glasses on the spot.


StarStarStarStarStar  —    (Patient since 2017)

Dr. Jones was as understanding of my crazy eyes as no one else ever was. He didn't just change my prescription just to change my prescription. So many do that practice. Everyone was so cheerful and accommodating, like they enjoyed coming to work. Very hard to come by these days! And the office itself is so cheerful.


StarStarStarStarStar Excellent service and attention.  —    (Patient since 2017)

Excellent service and attention. Dr. Hastie had been my Optometrist at my last eyesore provider, so I followed her here when she and her partner opened the Lebanon office. The optician was also extremely knowledgeable and helpful; he even ordered two pair of glasses for me to look at. PS: Dr. Hastie helped me decide on the right frames - it was like the "which is better, 1 or 2" from the eye exam.


StarStarStarStarStar Bet care I have received to date - and I have b... —    (Patient since 2017)

Bet care I have received to date - and I have been getting professional eyecare since I was 4 years old and I am now 75.


StarStarStarStarStar Glad the drs. are back practicing in the hub of... —    (Patient since 2017)

Glad the drs. are back practicing in the hub of the Upper Valley!


StarStarStarStarStar I am very pleased with the professional attenti... —    (Patient since 2017)

I am very pleased with the professional attention and care that I received. I am new to the area and needed an eye exam. The scheduling was quick and easy. The office environment and staff were excellent. Dr. Hastie was very knowledgeable, thorough and friendly and used the latest technology for the exam. They, also, accepted my insurance. I would highly recommend them!


StarStarStarStarStar Pam —    (Patient since 2017)

Everyone was pleasant, friendly and professional. Everything was explained in terms anyone could understand from insurance to exam and choices of eyewear.


StarStarStarStarStar  —    (Patient since 2017)

Very helpful and friendly staff


StarStarStarStarStar Awesome —    (Patient since 2017)

Professional, polite, on time, and awesome


StarStarStarStarStar Just what I was looking for —    (Patient since 2017)

My last Optometrist it felt like he was trying to pressure me into buying something I didn't want. Here I got no pressure what so ever and a lot of understanding. I will definitely be coming back when ever I need to.


StarStarStarStarStar Great experience. One of the best optometrist... —    (Patient since 2017)

Great experience. One of the best optometrist I have visited.


StarStarStarStarStar Friendly support and a very thorough eye exam b... —    (Patient since 2017)

Friendly support and a very thorough eye exam by Dr. Sheila Hastie.


StarStarStarStarStar Professional from reception to exam and more. F... —    (Patient since 2017)

Professional from reception to exam and more. Five stars.


StarStarStarStarStar I have already recommended you to a colleague w... —    (Patient since 2017)

I have already recommended you to a colleague who is looking for eye care.


StarStarStarStarStar I was very happy with my appointment I will con... —    (Patient since 2017)

I was very happy with my appointment I will continue to see her


StarStarStarStarStar What a pleasure as a first time patient. It wa... —    (Patient since 2017)

What a pleasure as a first time patient. It was simple & efficient booking an appointment on line with a quick email response. The doctor & staff were extremely professional & courteous. Highly recommend Valley Vision Eyecare!


StarStarStarStarStar Hurray! They are back! —    (Patient since 2017)

I am so pleased that Dr. Jones and Dr. Hastie are now back in the tri-town area! I had seen both for several years before they moved their practice to Bradford. I have the utmost trust in their knowledge and care! The building is lovely, easy to find, and the staff in the office are very welcoming and helpful.


StarStarStarStarStar My visit to Valley Vision was extremely impress... —    (Patient since 2017)

My visit to Valley Vision was extremely impressive. I will certainly recommend your service to family and friends.


StarStarStarStarStar I have already recommended 3 people to Valley V... —    (Patient since 2017)

I have already recommended 3 people to Valley Vision. It's always a delight and informational when I visit with Sheila


StarStarStarStarStar Online scheduling made getting an appointment v... —    (Patient since 2017)

Online scheduling made getting an appointment very easy. Pleasant and positive staff. Doctor very informative through entire visit. Great new office space!


StarStarStarStarStar I liked being able to initiate my appointment o... —    (Patient since 2017)

I liked being able to initiate my appointment online, and being able to print the forms and come in with them all filled out.


StarStarStarStarStar Great new office- wonderful staff! —    (Patient since 2017)

Great new office- wonderful staff!