Valley Optometry Eyecare Center
Andy Kongsakul, O.D.
480
Reviews
Everyone is so attentive and happy! Great atmosphere.
Sep 21, 2023
Very helpful people.thanks for all that you do..
Sep 6, 2023
Dr. Kongsakul is very thorough and knowledgeable. Receptionist, and other staff members are very kind and caring.
Aug 29, 2023
Excelente servicio, muy atentos , muy amables y muy profesionales.
Aug 29, 2023
Always super helpful and friendly staff ! I love coming here :)
Aug 23, 2023
Your fast service, great customer service, very knowledgeable staff
Aug 16, 2023
Nice employees and surrounding. I’m usually in and out on time
Aug 9, 2023
The staff is very polite, helpful and generally nice to be around.
Aug 3, 2023
Staff is great,they are nice and they always greeting people with a smile
Aug 2, 2023
Super fast and friendly service. My last visit was undoubtedly the best optometrist appointment ever.
Jul 31, 2023
A very professional and kindness Dr Andi.
Jul 27, 2023
Staff is friendly and helpful
Jul 26, 2023
Every year we get our eyes check and our whole family loves going to Andy. The staff and Dr. Andy I are so professional and very nice. Will always recommend them to my friend and family.
Jul 20, 2023
Very professional and great customer service.
Jul 18, 2023
Friendly staff. Super clean office. State of the art technology.
Jul 10, 2023
Doctors and staff are very friendly, kind, respectful, and supportive. Always feel comfortable and safe during every visit. 10/10 would recommend!
Jul 6, 2023
The staff are very respectful and courteous. Very sophisticated equipment. Loved it.
Jul 4, 2023
The entire staff was so helpful and informative from beginning to end and i was able to find a pair of glasses i loved that same day
Jul 1, 2023
Very professional. I got the most thorough eye exam that I've ever had.
Jun 29, 2023
Everyone was very professional. Thus far, I highly recommend them. I will be getting my two pairs of glasses in a few weeks.
Jun 16, 2023
The staff is amazing! Great l excellent customer service, no trying to upsell you, and just giving the best care overall.
Jun 15, 2023
This office has great people in the front office and a great Dr.
Jun 12, 2023
All the employees are very polite and informative
May 27, 2023
I’ve been going there for years and take my daughter there as well and now my younger daughter. I’ve always had a very pleasant experience , all the staff and Dr are always very friendly and helpful.
May 25, 2023
Everyone is super nice and accommodating. The exam was quick and comfortable and the doctor explained everything in detail. They even adjusted some glasses that I didn’t get from them. I would definitely recommend them to friends and family.
May 25, 2023
Great service! Very friendly and professional staff
May 24, 2023
Always friendly front desk employees and I don’t have to wait too long to see the doctor.
May 23, 2023
Clean office. Nice people. No wait on my appointment. Very prompt. Everyone is friendly and very professional.
May 19, 2023
The staff is friendly and goes above and beyond .Alejandra was very patient and attentive and make sure I chose the frames that I was happy with . I really appreciate her didn’t feel like just a customer felt I can had a conversation with an acquaintance that makes me feel comfortable sharing my experiences with and I appreciated that from her
May 19, 2023
The eye exam is very thorough.
May 16, 2023
Did not have to wait a long time to see the doctor. Reached out to patient for the yearly check up
May 16, 2023
I came in 15 minutes early and was almost immediately taken in for my appointment! Staff was very helpful and kind. They let me take my time picking out frames and went over my insurance policy to make sure I knew what was covered and what was not. Will definitely be coming back!
May 16, 2023
Friendly staff and a quick experience
May 3, 2023
Friendly office. Love Dr Marshall Field. He is so personable and knowledgeable. Very up to date equipment.
Apr 28, 2023
The office staff was incredibly nice and very clean. Every step of the process from making the appointment to how the appointment was conducted to the process of getting glasses was incredibly organized and they made it super easy. Insurance jargon can get confusing and they made it really simple to understand and the whole experience was incredibly painless. For someone that has extreme doctor appointment anxiety, this place was absolutley 200% amazing. Making appointments online, communication via text, staff was really easy to talk to and Dr. Kongsakul was THE nicest man ever, he made me feel really comfortable -- I would 300% recommend this place.
Apr 18, 2023
The staff is friendly, patient and respectful with customers
Apr 18, 2023
Life changing care. I have keratoconus. After struggling to find a way to good vision and comfort with other optometrists, I landed here and now have the best vision I've had in ages with comfort to boot.
Apr 11, 2023
Great customer service and Dr. Field is always amazing.
Apr 7, 2023
It is within walking distance from the home and the staff and doctor have a great bedside manner.
Apr 3, 2023
Thanks for always being ready for me when I come in.
Apr 2, 2023
Everyone is very helpful and kind.
Apr 1, 2023
Staff are awesome and helpful!
Apr 1, 2023
I really like how everything is up to date. The latest technology and super clean Office.
Mar 30, 2023
Had an awesome experience. Everyone was very kind and helpful. The place was very clean and the location was easy to find.
Mar 27, 2023
Very clean with state of the art exam equipment. Dr. Field made me feel comfortable and was very informative. The staff was friendly and helpful.
Mar 23, 2023
Always a great experience.
Mar 17, 2023
The doctor clearly explained my vision issues, the staff is friendly and the office is sparkling clean, filled with the most up to date equipment.
Mar 8, 2023
Always excellent customer service and I trust Dr. Fields! Very honest and never trying to upsell!
Mar 6, 2023
Appointment was easy to schedule, quick, and thorough
Mar 5, 2023
Valley Optometry is a great optometry office, I have been going there for years. From the doctors to the staff, everyone is friendly and the doctor's really care about their patients. Highly recommend.
Mar 2, 2023
I love the team at Valley Optometry! Everyone is so friendly here and it’s such a beautiful office.
Mar 1, 2023
The entire hospitality was outstanding. My family and I have been attending for just a couple of years now and they've been awesome! The Best experience.
Feb 27, 2023
Beautiful office and friendly staff! The Doctor was thorough and patient. I love the selection of frames!
Feb 27, 2023
I have gone to Dr. Marshall Field for many years. He is very kind, professional and conscientious in his work. I highly recommend him.
Feb 24, 2023
Everyone was so polite and professional
Feb 17, 2023
Dr. Kongsakul is a kind and patient doctor. I like the way he explains every step during the eye examination.
Feb 16, 2023
The staff was friendly and explained thoroughly what each test was for. Very patient too! It did feel a bit like I was being pushed to buy glasses, but I've experienced other places where it was an actual hustle to do that. The office was very clean, modern looking and overall inviting.
Feb 15, 2023
I was impressed with the kindness and professionalism exhibited by every single person I came in contact with. It was my first visit, but definitely not my last. I will count this as my go to for my eye care. The exam was comprehensive and the Dr explained everything to me, showed me all the pictures so when I left I was fully informed. I love this place!
Feb 6, 2023
I was impressed on my first visit. Didn't have to wait long. The front desk staff and technician were polite and helpful. Dr. Kongsakul explained everything in easy to understand terms. Very organized office
Feb 4, 2023
very nice people in this office, Alexandra was a sweetheart very helpful thank you so very much
Feb 1, 2023
The staff was helpful, knowledgeable, and patient. Ease of making the appointment, waiting time was very short after arriving.
Jan 16, 2023
Impression that I received from the doctor was that I was wasting her time. Not friendly at all. Gave different options for prescriptions glasses but didn't give an expert opinion on the best direction for me to go. SAD that I felt uncomfortable and couldn't ask her questions. I will plan another eye exam with another location and hopefully things will turn out differently.
Jan 11, 2023
it good eye place and office look nice and it smell good inside
Jan 9, 2023
Everything from the moment I walked into the choosing of the glasses went smoothly and professionally. Great employees and Dr. Field was great as always.
Dec 31, 2022
Valley Optometry is a state of the art facility with top notch doctors and a friendly staff. The eye examine is very detailed and they have an excellent selection of frames. Highly recommend.
Dec 31, 2022
Very through and professional. Everything about the health of my eyes was explained to me by Dr. Field.
Dec 30, 2022
Very professional and knowledgeable staff and doctor. Simple explanations of all the procedures that were included in my visit.
Dec 16, 2022
Very friendly and efficient.
Dec 13, 2022
Very professional and friendly
Dec 9, 2022
I really liked being taken care at the time of my appointment and the friendliness from everyone!
Dec 8, 2022
I love Dr. Kongsakul - he is medically thorough and persistent in finding the best contact prescription for your needs. The office also offers a nice selection of glasses and an easy text messaging service for appointment reminders and confirmations. A+!
Dec 7, 2022
Have been with them for years excellent optometrist and front staff is top notch professionals.
Dec 3, 2022
Staff pleasant very informative and up front of expected cost above insurance coverage.
Nov 30, 2022
Staff is very friendly and attentive.
Nov 29, 2022
There are really no choices for glasses, they basically look all the same. When they found a pair of metal ones, not on display but in a drawer below, the price was way to high. Bring or buy your frames from somewhere else.
Nov 26, 2022
Valley Optometry Eye Center is a fantastic optical establishment. The staff is friendly, professional and efficient. Their equipment is all state of the art and the exam was incredibly thorough. I’m especially impressed with Dr. Kongsakul, he is very patient and knowledgeable. He was able to thoroughly explain the causes of dry eyes and more importantly sent me home with a remedy that seems promising. I look forward to my next appointment with Valley Optometry Eye Center.
Nov 24, 2022
Absolutely pleasant and great👍🏿
Nov 19, 2022
Very nice staff. Very patient physician and good bedside manner.
Nov 10, 2022
Very friendly staff, good people skills. Great through doctor with a wonderful bedside manner as well as very patient.
Nov 10, 2022
Have had good experiences with reception team and eye glass sales. I believe the actual vision testing is above average and trust the overall analysis.. I’ve not been very impressed with the actual doctors who perform these tests. They are not very communicative and don’t make that extra effort to discuss vision care. Has a previous doctor at another place who talked about vitamins, diet and general long term care and expectations. Here I just get the feeling of being herded in and out as fast as possible.
Nov 2, 2022
Everyone is so professional and knowledgeable. Staff is courteous and kind. Large selection of classic and trendy glasses to choose from. Beautiful and welcoming decor.
Nov 1, 2022
Everyone in the office was pleasant, attentive, and down-to-Earth. Dr. Andy was thorough and communicative. Overall a great experience that solidifies my theory that optometrists are the coolest doctors.
Oct 25, 2022
Great honest service. Everyone was super helpful and respectful.
Oct 25, 2022
Everyone was very nice and helpful. Very happy with the services I received and the doctor I saw. Definitely will be returning for my future exams
Oct 20, 2022
On time, courteous, helpful
Oct 18, 2022
I go here, to Andy, that should be good enough, I trust this man with my 46 y/o eyeballs. Nuf Said
Sep 22, 2022
Awesome service and personal
Sep 19, 2022
I love this office. Dr. Field is one of the best doctors I have ever seen, very kind and professional. I would definitely recommend this place to friends/ family.
Sep 16, 2022
Staff is very well trained. They take the time to answer any and all questions. Your visit will be thorough.
Sep 15, 2022
They are very organized and professional, short wait in waiting room then I was taken back to start annual exam. Office is clean and did not appear to over book as one person left as I got there and as I was leaving someone was coming in. Everyone there was pleasant to talk to and to seemed efficient.
Sep 10, 2022
Excellent retina digital exam, with a knowledgeable eye doctor, Dr. Gina Shao, OD
Sep 8, 2022
The staff is super friendly and so are the doctors.
Sep 5, 2022
I thought that Dr. Field gave the most thorough exam I’ve ever had in 30 years. For years I have told ophthalmologists and optometrists that I didn’t think my contact prescription was right. He put me in a pair that has me seeing perfectly. As for the staff, I don’t know her name but the woman who did the initial test was very nice, and the optician who helped me was excellent. She steered me from buying something the doctor suggested but she recognized would be a mistake for me.
Aug 19, 2022
The staff and doctor were both very friendly and gave clear information
Aug 12, 2022
You were very helpful And informative Thank you
Aug 11, 2022
Very friendly advance atmosphere, our first time visit and we like it right away.
Aug 3, 2022
Dr. Andy Kongsakul is the best optometrist!
Aug 2, 2022
Everyone was great! Place, clean & refreshing!
Aug 1, 2022
Very friendly staff and doctors. They answer questions patiently and does thorough eye tests.
Jul 23, 2022
Wonderful staff and equipment, I would definitely recommend it!
Jul 20, 2022
The staff was very kind and I felt comfortable my entire visit there. Kudos to the team for being professional and great at their jobs!
Jul 16, 2022
Friendly service, professional staff.
Jul 8, 2022
It has been a while since I’ve received care and was pretty hesitant in going. So I decided to go to Valley Optometry. Dr. Shao and staff were really friendly and helpful.
Jul 6, 2022
First time there. The staff was amazing. Place was super clean and the Dr. was a professional. We are making this our home for eye care.
Jun 28, 2022
Very new and modern equipments. Very nice and knowledge staffs. Very good doctor, explaining clearly and details our questions and concerns.
Jun 23, 2022
Everyone is super friendly and very helpful. I really appreciate how quickly they get me in and not have to sit and wait a long time like at other doctor’s offices.
Jun 20, 2022
I have been visiting VOEC since opening. Try this clinic and you will not be disappointed.
Jun 12, 2022
Every time that I visit the office the staff is very attentive, friendly and know their work. Thanks
Jun 8, 2022
I hadn’t had an eye exam in a VERY long time, but my experience here was amazing. Making the appointment was easy, as well as being able to submit paperwork ahead of time. Everyone was very kind and helpful. The process was very smooth and everyone who helped me explained what I would experience next very clearly. Incredibly positive experience and I’m absolutely coming back.
Jun 1, 2022
I have been seeing Dr Marshall Field for years he gets a 10 thumbs from me and the staff are great!
May 30, 2022
Dr. Andy is very patient and thorough and his staff is very calm and professional.
May 27, 2022
very professional, timely & friendly staff
May 26, 2022
Very friendly and caring staff. Dr. Kongsakul took the time to thoroughly review my eyes and offered great recommendations. He has a great demeanor I would recommend him to all my friends and family. Beautiful office with great selection of glasses.
May 26, 2022
Awesome as always! Highly professional and very helpful
May 26, 2022
Place is very nice and clean, personal very professional and kind.
May 18, 2022
Best place for exams and glasses.
May 16, 2022
Super friendly office and very informative doctor's and staff, was in and out in no time.
May 11, 2022
They're always very professional and I feel they thoroughly check the health of my eyes.
May 9, 2022
very modern office with neat automated systems that don't sacrifice the human touch. dr. shao was great and i'm hopeful that i'll finally be able to get a pair of glasses that i can comfortably wear all the time.
May 7, 2022
Very professional..all employees polite and respectful. Would recommend to all my family and friends.
Apr 28, 2022
I am satisfied from my visit.
Apr 25, 2022
Efficient, thorough, knowledgeable optometrists.
Apr 19, 2022
Good service The staff very nice Only thing is the prices are very high,
Apr 13, 2022
Dr Andy was very caring gentle and sweet with my son. He took his Time to examine my son and to explain me what’s going on
Apr 12, 2022
Always a very knowledgeable and professional experience! I appreciate how things are explained in detail. Everyone in the office seems to work well together!
Apr 7, 2022
Very friendly staff. Have been a patient for some time now. Dr. K is very nice, listens and makes sure he answers any questions or concerns you have. Very nice office.
Mar 29, 2022
Great friendly staff. Dr. K is very nice doesn’t rush through your appointment. Makes sure all your concerns are taken care of.
Mar 29, 2022
Very friendly staff. Dr. K is great. Nice clean office.
Mar 29, 2022
Karen is the best has the most patients for me when choosing glasses !!! Been coming here for years ! Love it
Mar 1, 2022
The staff is great, waiting time is great, and the doctors answer all my questions very professional.
Feb 22, 2022
Very nice people, and the waiting time is Minimal
Feb 17, 2022
Excellent costumer service ! Patient and accommodating .
Feb 2, 2022
The tech, doctor and frames people are all professional, helpful and polite. I found the exam modern and pleasant.
Feb 1, 2022
I thought your eye exam was very professional.
Jan 25, 2022
The office is always professional and informative. The care they give is of high quality, and your contact/glasses orders arrive quickly, and they offer home delivery too.
Jan 17, 2022
Every one of the staff at Valley Optometry Eye Center were courtesy, professional, warm and diligent in their care of me. I loved all the technological devices that checked my vision and eye health and how the optometrist so thoroughly explained to me how my vision has changed since my last exam. I also appreciated the explanation as to the best way to support me seeing optimally, that is, having a 2nd pair of glasses for my work at the computer. The staff member who also helped me pick a 2nd pair of glasses and with billing was exceptional. She was easy to follow and very kind.
Jan 13, 2022
Great customer service. The staff is very friendly, knowledgeable and ready to help you resolve any problems yo may have.
Dec 28, 2021
Staff was friendly and helpful, was in and out in no time. Had something break off of my glasses and they repaired it then noticed I had some scratches on my lens and checked my warranty and saw I had lens coverage and ordered me a new pair with no cost. Love this team
Nov 29, 2021
Staff and doctors are very attentive to my needs.
Nov 10, 2021
Efficient, courteous and friendly. Clean facility, nice environment.
Nov 4, 2021
Beautiful, clean office. Great staff and the best Doctors! Dr. Kongsakul provides a thorough multitude of tests, with calm, kind and extremely friendly care!! I wouldn't go anywhere else!
Oct 26, 2021
What I really like is the professionalism that drives the whole staff, doctors, excellent service
Oct 23, 2021
Very clean and professional office. The staff very efficient and knowledgeable. Dr. Kongsakul very good!!!
Oct 19, 2021
I have been going to Valley Optometry since they first opened and I only trust them with my and my family’s eyes! I refer anyone I know to see them.
Oct 5, 2021
Great customer service and doctors and staff.
Sep 29, 2021
The whole staff was super friendly! I definitely felt very welcomed. Dr. K was very helpful with everything!
Sep 28, 2021
professionalism and state of the art equipment.
Sep 24, 2021
Five Star customer service! Great doctor! ⭐⭐⭐⭐⭐
Sep 2, 2021
We are satisfied for the good services especially the staff in the front. Keep up the good work.
Aug 19, 2021
Emi is the sweetest person I've ever met!!!!
Jul 8, 2021
Great experience. The entire staff and Dr. Field were courteous, efficient, knowledgeable and extremely helpful. I am in need of a very specific type of prescription and they went out of their way to accommodate my needs. I strongly recommend you give them a try for any and all your optical needs.
Jul 3, 2021
Super grateful for your whole team. Thank you for making my appointment as smooth as possible. Professional from start to finish and felt you all really do care about your job. I will recommend everyone I know to go to your office. Thank you for taking care of my eyesight with the best technology and experience. Thank you.
Jul 1, 2021
Dr. Field has been my doctor for many years. And all his staff members are helpful, knowledgeable and pleasant. The wait time for appointments is short.
Jun 21, 2021
very professional & friendly!
Jun 19, 2021
Everyone was very friendly and got me in and out quickly.
Jun 15, 2021
They are very professional the doctor i saw was the perfect eyes doctor you can whish for your problems for your vision thank you so very much for that he take all precautions necessary to clean up the place for me before doing anything ,and he explained to me all about my vision ,the young girl a saw for the choice of my pair of glasses why so nice caring and so sweet you can go to that office without a doubt about it the perfect place for you thank you to all Gina L
May 31, 2021
The staff here are friendly and helpful. I moved to a different area but decided to stay with them because of their good service.
May 21, 2021
Everyone in this sparkling clean office is pleasant and Dr. Kongsakul gave a thorough eye exam and then clearly explained his findings. Can’t wait for my new glasses!
May 11, 2021
always friendly and helpfull
May 3, 2021
My experience was exceptional, staff and doctor very polite and professional . Would highly recommend.
Apr 20, 2021
I wrote up a very positive review yesterday. Maybe it was Yelp? Im very busy, but wrote a wonderful review of you guys!
Mar 9, 2021
Staff very friendly and helpful! Doctor took time to review testing results and recommendations.
Mar 3, 2021
The staff was very courteous & efficient. The variety of frames to choose from was excellent. The cost for my glasses was very reasonable
Feb 18, 2021
The best eye doctor I've ever been to, so up with the technology and the staff are really great and listen to me about what I needed in my glasses didn't try to push the extras they offered but didn't push love this place
Feb 10, 2021
Highly recommend Valley Optometry - super friendly and helpful staff who really take the time to listen and understand what your concerns and questions are.
Feb 9, 2021
I recommended this eye care clinic
Feb 3, 2021
The doctors and staff are amazing. The care and service is outstanding. The lab they use for lenses is terrible. Every time I have ordered lenses from them they come back wrong and have to be redone. They take over a month to get the order completed and even after that, they do not have the correct coatings, do not fit the frames, or are the wrong prescription. Again, doctors and staff are outstanding, lab is awful.
Jan 30, 2021
This was my first visit and my husband and I were so happy and impressed with both the staff and the office. Every employee we met were all very helpful, very welcoming and so pleasant. The office was kept very clean and anytime we used a new machine or tried on glasses everything was wiped down before and after we touched it. Thank you so much Valley Optometry eyecare!
Jan 20, 2021
Valley Optometry Eyecare Center was very efficient during my visit, starting with the appointment reminder, Covid-19 screening, and home delivery of my eyecare products.
Jan 19, 2021
Super friendly service, quick, very informative and amazingly sweet- the whole staff!
Jan 14, 2021
Dr. Andy and staff are very helpful and we appreciate all their Covid precautions. We see them annually and their friendly staff are always helpful and accommodating.
Jan 12, 2021
Wonderful customer service. Made me feel welcomed from the moment I walked in. Representative was very informative and answered all my questions very clearly. Will definitely be coming back.
Jan 3, 2021
Appreciated the email response and option to text to confirm my appointment!
Dec 22, 2020
Very professional and friendly
Nov 26, 2020
Very friendly staff and physicians with up to date communication with patients.
Nov 5, 2020
Everyone was very nice and welcoming! I also appreciate the protocols they are taking during the pandemic. Everything was sanitized and cleaned all the time and the Dr. and Front Desk associates were very helpful.
Nov 3, 2020
the doctor and staff is awesome
Oct 12, 2020
I love Valley Optometry Eye Care Center Dr Shin is such a professional and personable Optometrist and all the assistants and office workers are kind, thoughtful and knowledgeable about vision care for their patients. I’m very thankful
Sep 16, 2020
super nice and friendly stafff
Jul 23, 2020
I have been going to Valley Optometry for several years for my annual eye exam and buying of glasses. I always have a positive experience with the appointment. The staff is knowledgeable and friendly. I never feel rushed with either the eye exam or picking out new glasses. I would definitely recommend Valley Optometry for your eye care needs.
Jul 21, 2020
Great caring and knowledgeable doctor, great and courteous staff.
Jul 12, 2020
Very friendly staff. Great experience overall!
Jul 9, 2020
Well organized, and well distanced. Staff is always polite and friendly!
Jun 11, 2020
Really good service in Valley Optometry Eyecare center.
Jun 9, 2020
A very pleasant experience ( annual eye exam )
Jun 9, 2020
Friendly staff and doctors. Always seen at appointment time.
May 19, 2020
He makes his patient feels comfortable. For someone that had multiple eye surgeries, it’s difficult to find an optician that knows what they are doing. He empowers patients to make their own decisions without compromising your vision. I would highly recommend him.
Feb 8, 2020
Great staff, Dr, and outstanding service
Feb 1, 2020
All staff members are all pleasant. I have been coming here for 3 years and getting excellent service. My recent service with Dr Andy Kongsakul was great. I felt comfortable with him and he provided excellent service.
Jan 27, 2020
Dr. Kongsakul uses the latest equipment but still providing old-fashioned care. The staff is also friendly and helpful.
Jan 25, 2020
Truly phenomenal service could not ask for a better visit shout out to the amazing staff and Doctors/ Optometrists.
Jan 18, 2020
I enjoy visiting with Dr. Kongsakul as he's thorough and personable. I recommend this office highly.
Dec 28, 2019
I was genuinely impressed with the state of the art equipment, more so since I hadn’t been checked for 4 years! But all levels of staff were courteous, helpful and patient.
Dec 11, 2019
Best Optometry hands down. Been coming here for the past 6+ years. Great staff with state of the art technology to keep your eyes looking sharp. Vision is important so need to preserve it and detect any disease early so it's not to late or out of control. Dr K awesome and I recommend him and his associate's for your eye care. Thank you for everything that you do Dr K.
Nov 27, 2019
Amazing staff that provides great customer care from beginning to end. Dr. Kongsakul was thorough and took time to address all of my questions and concerns. I highly recommend Valley Optometry Eye Care Center!
Oct 19, 2019
If I had known this is what a REAL eye exam was, I would have never wasted my time and money going to any other Optometrist. The entire team was very professional and very knowledgable. I enjoyed having each test explained to me. Doctor Kongsakul took his time to ensure my exam was very detail oriented. This was the first time I actually saw my optic nerve and it was very educational and enlightening. I greatly appreciate knowing the details about my eyes not to mention the fact that I was confident I received the exact prescription for my eyes. Thank you.
Oct 12, 2019
Dr. Kongsakul, you are probably the nicest doctor I've ever met. Thank you for all of your care.
Oct 6, 2019
Came here for a dry eye evaluation and Mibo Thermaflow treatment for my dry eyes. Dr. Kongsakul was incredibly informative and explained all of the exams thoroughly to me. He did a great job of explaining my diagnosis and gave good advice on how to maintain treatment at home.
Sep 18, 2019
It’s always a pleasure to be in the presence of the whole Team. Everyone is very respectable and attentive in all aspects of all my visits. Thank You!!
Sep 17, 2019
Terrific! The best eye care center with the most modern equipment that most others don't have. Great staff; very professional and caring. I love this optometrist center! I highly recommend it! Maria Kemp
Aug 29, 2019
Dr. Andy Kongsakul has well knowledge to teach the clients how to improve eyecare, as well with professional to serve his clients to remind and make an appointment annual to follow up.
Aug 15, 2019
Wonderfully kind staff and great doctor. I loved how they used updated technology. It's a little far but when you find a great place, you don't mind the distance.
Jul 29, 2019
Love this place! Always exceptional service every year I come in for my annual check up.
Jul 6, 2019
Been going since Open I believe AND have been fully Satisfied with their Optometry visits.🍁
Jun 29, 2019
Love the Doctor, staff and service!
Jun 26, 2019
Been looking for safety glasses for work and I'm glad I checked this office. They are very accommodating and was able to get an appointment right away.
Jun 26, 2019
I visited Valley Optometry yesterday for the first time. I had an eye exam and ordered new glasses to be made with the frames I brought in. The staff was very friendly and courteous and Dr. K was very knowledgeable and professional. He took the time to personally review my exam with me and made me very comfortable with the experience. Very good experience overall. The only reason I'm not rating this as excellent, was due to having a new employee in training perform the fitting. Fortunately a veteran employee cross checked her work and made the needed corrections. It's understandable for the need to train new employees and I'm very thankful her work was cross-checked. I definitely recommend this business.
Jun 26, 2019
During our visits, we felt that Dr. Andy Kongsakul is a caring doctor who puts his patients ahead of his practices.
May 20, 2019
Dr. Kongsakul was amazing. Very nice and helpful. I’ve been going to this optometry office for years and the staff is always great.
May 4, 2019
Friendly office & excellent care from Dr. Andy. Thanks so much for getting me in!
Apr 27, 2019
I Love Valley Optometry Eye Care Center! This place is clean and has incredible staff members and optometrists. What I appreciate is that they have some of the greatest technology. I am so glad that I do not have to get my eyes dilated and how the Optomap is utilized at this place. Every staff member is friendly and helpful. I am so thankful! I give this place a thumbs up!!!
Apr 16, 2019
Pleasant service and excellent consultation.
Apr 8, 2019
I am coming to this place many years, they all are great, Dr. Kongsakul is very knowledgeable and nice, it's a pleasure to be theirs patient Lea
Apr 7, 2019
This is the best office I have had the pleasure of dealing with. - highly professional, courteous, state of the art equipment! I highly recommend.
Apr 3, 2019
Dr. K. was very knowledgeable and made me feel very comfortable during my eye exam.
Nov 30, 2017
It was the right wait and staff!
Nov 2, 2017
Great and kind. Very thoroughly explained exam.
Oct 11, 2017
Everyone was so kind and caring, I really felt like I had friends taking care of me. The office is very clean and they have up to date technology. There was no rush even though they were busy and they explained everything to me in detail. They went above and beyond the service I've had at other businesses.
Aug 1, 2017
Hi, Andy, I especially appreciated your auxillary staff helping me right away. The appointment went very smoothly.
Jul 28, 2017
This was my third annual exam, the gals in office are always so friendly and welcoming. Do. K is easy going, smart and knowledgeable. He has seen all three of my kids and took the boys in stride. We started going cause it's close to our house, but continue to go for the amazing service.
May 16, 2017
Great staff and Dr. Kongsakul is knowledgeable and explains everything in great detail.
Mar 14, 2017
I had gone to a different Dr. last year due to our moving out of the area and was very unhappy with the results, so I went back to your office and felt more relaxed and very happy with the service.
Mar 6, 2017
courteous and prompt service. my 5 year old felt comfortable and at ease. Excellent first visit for him.
Jan 19, 2017
Great doctor and great staff
Dec 7, 2016
Absolutely the best!!! Very thankful for the great service, and awesome staff!
Nov 8, 2016
Dr. Andy was extremely nice and explained in detail my eye exam and took the nessary time with me to answer all my questions.
Oct 20, 2016
The staff and Dr. Andy Kongsakul were all very helpful and kind.
Oct 19, 2016
Great doctor and service!!!
Sep 28, 2016
As always, we had a great appointment with Dr. Kongsakul. He saw my son on time and had us out in a timely manner. His friendly and caring staff was very attentive and helpful.
Sep 13, 2016
I was really pleased with the service provided by Dr. K. The service was prompt. He was honest and told me that my vision could not be further improved by changing my prescription. Saved me the need to buy a new pair of unnecessary glasses.
Sep 9, 2016
Very professional and friendly office!!
Jun 28, 2016
Everyone at Valley Optometry has been warm, welcoming, and courteous. I appreciate the attention to detail as my eyes have a pretty strong astigmatism, as well as being very very near sighted. Thank you to Dr. Andy and Dr. Field for figuring out my perfect contact lens fit.
Jun 16, 2016
The clinic and the staff were amazing. They had did such an amazing job as it being my first time there.
May 26, 2016
I recommend dr.Marshall and his staff highly I been with them since I was 14. I love this place highly recommended on a scale 1-10 they're 1 million.
Apr 6, 2016
The Best Eye Clinic in LA! I travel far to reach this clinic and was not disappointed by the service I received! It was a great experience overall.
Mar 31, 2016
Friendly and professional group of people.
Mar 30, 2016
Service out standing people there make you feel welcome but the most is the courtesy and pleasant service they provide you. Dr Andy by far has been to me the best doctor I ever seen through out all my visits at the this location. Thank you Dr Andy for your service may this service continue for many more years.
Mar 27, 2016
The entire experience was great!!
Mar 25, 2016
This is the best experience I had with ophthalmologists. I definitely recommend to go to this doctor. He stays on top of technology and is attentive to each case.
Mar 24, 2016
My experience at this eye doctor was wonderful I hadn't been to an eye doctor in years I was a bit nervous but the staff and the doctor made me feel comfortable and explained everything and their equipment was very fancy and high tech
Mar 6, 2016
Dr. Andy Kongsakul is the best!!! He's the reason I go back. The front staff also very nice and helpful but they need to thoroughly review and understand insurance coverage before giving out information. I had to explain my plan for them to give me the correct information.
Mar 3, 2016
The staff at Valley Optometry was very nice and helpful. The cleanliness of the facility is great and the prices are within budget.
Mar 2, 2016
I was quite pleased with the service from front desk to doctor. The modern eye-exam equipment is impressive. Overall, my first visit was an excellent experience.
Mar 1, 2016
The front office was great, I had a slight issue with my insurance, but they were able to accommodate me and clear the issue. I've been coming to this location the past 3 years and the service is wonderful.
Feb 21, 2016
Doctor very friendly, very good selection in frames and prices. Only thing front desk not so friendly very serious.
Feb 19, 2016
A very quick and thorough examination with the latest gadgets. I really appreciated Dr Kongsakul time and his patience in explaining the examination process.
Feb 6, 2016
I got a next day appointment. My wait time was about 10 minutes to see the doctor. The pricing was straight forward depending on insurance.
Jan 6, 2016
Overall experience was great. Staff and Doctors care about their customers, and provide friendly service to me and my family members.
Dec 20, 2015
I truly enjoyed my eye exam at Valley Optometry Eyecare Center. The equipment is amazing. I should have gone sooner. The staff was courteous and smiled often. I look forward to my next visit. Wow!
Dec 12, 2015
Nice office. Dr. Marshall Field and his staff are excellent.
Dec 12, 2015
Did not feel comfortable with the Doctor. Not happy I did not get to see the same Dr. I had seen before. Prices are outrageous , so I had to leave without getting the glasses that I needed. Also very disappointed that even though I purchase my previous glasses from this office and I wanted to use the same frame on the new glasses they would not take responsibility if something happened to my frames while they were exchanging the lenses. Very disappointed .
Nov 29, 2015
Dr. Marshfield is always wonderful with us and very patient.Everyone at the office is very nice and welcoming.Vanessa is the best.
Nov 15, 2015
Everyone is very helpful and efficient. Made me feel at ease and cared for.
Nov 12, 2015
I have never experienced this great service from any other optometrists I was taken care of with understanding and consideration and didn't feel pressured to hurry up. I highly recommend this place to anyone and everyone. The staff were awesome as well
Nov 5, 2015
The OD name is not listed in the survey.She is Japanese. She is very good and take very good care of eye examination. She is friendly and very nice. A+++++
Oct 13, 2015
This office is super friendly and made my exam go smoothly.I would highly recommend going to this eye facility.
Oct 5, 2015
Excellent customer service, staff is very knowledgable in everything you could possibly ask them! Very sweet girls. Made sure all our expectations were met!
Sep 28, 2015
By far the best place for your eye care needs. Wonderful staff and Dr. Andy is great!
Sep 10, 2015
An excellent experience. Fast, friendly, and professional service. No long wait.
Sep 2, 2015
I had my check up with Dr Marshal Field. He was excellent. I like the way he explained everything to me. I had no doubts when I left the Doctors office.
Aug 30, 2015
Dr. Kongsakul was great with my kids and the front desk staff was warm and welcoming. I would recommend friends and family to come to this office for their eye care needs.
Aug 20, 2015
This is a really great eye doctor, really friendly with children, but not that many types of frames to choose from. I was looking for Women's frames with metal on the top and clear on the bottom. I did find a pair of all metal that's really light and cute. All staff are very nice and explain every procedure in detail. =)
Aug 16, 2015
Staff is always courteous and attentive. Dr. Shin is amazingly caring, courteous and professional. She offers excellent advice and suggestions. It's a pleasure coming in with my Mom for our annual visits.
Aug 12, 2015
I HAVE USED DR. FIELD FOR MANY YEARS.
Aug 11, 2015
I loooove going back to Valley Optometry every year! The doctors and staff are very professional and provide EXCELLENT customer service. They offer great suggestions and will work with your budget! I do look forward to my annual eye check up! :)
Aug 5, 2015
The office staff are very friendly, efficient & knowledgeable. Dr.K is always friendly and professional. He believes in making things right. A very satisfying experience!
Aug 1, 2015
It would probably be best if you made sure you verify your insurance before you go in.
Jul 27, 2015
You would not expect a quality eye practice in a small strip mall in Reseda, so do not let first impressions persuade you otherwise. I strongly recommend you come here for optometric eye tests using the latest technology.
Jul 11, 2015
Great staff! Very clean and welcoming. Dr. Fields is the best doctor in the Valley.
Jul 9, 2015
Very friendly and helpful staff .
Jul 8, 2015
My husband and I are very pleased with the service we received from both Dr. Field as well as the office staff. Thank you very much.
Jul 1, 2015
My review is this is a place where they actually care about the health of your eyes. They take time to explain everything to you. A gift that seems to be lost in the medical profession today.
Jun 25, 2015
Friendly staff and very helpful
Jun 21, 2015
Dr. Marshal and his staff were very nice and helpful and from the moment that I stepped into the office they put me at ease and made me feel very comfortabl. The examination was done proffecionally and I was very happy and satisfied with the way everything was handled. Shaun
Jun 20, 2015
Dr. Marshal and his staff were very nice and helpful and from the moment that I stepped into the office they put me at ease and made me feel very comfortabl. The examination was done proffecionally and I was very happy and satisfied with the way everything was handled. Shaun
Jun 20, 2015
I as well as my family have been a patient of Dr. Andy Kongsakul for over 5 years. I have been to both of his offices, No Ho and in Reseda. Both locations are great and staff friendly and helpful. I am very pleased with his service and attention to details. He thoroughly explains his answers to my questions and truly passionate about his work. I thank him and his staff for the great experiences!!
Jun 18, 2015
Great open air office. Nice and fresh. Staff was very professional. My doctor (Dr. Fields) is doctor that goes above and beyond. Highly recommend both the office and Dr. Fields.
Jun 12, 2015
Dr Fields and his entire staff are excellent. I was amazed to what degree they made sure that I was tested for everything that had to do with my eyesight. I would easily recommend them to friends and family.
May 30, 2015
Outstanding service overall.
May 28, 2015
I love coming for my exams. I've recommended Valley Optometry to everyone I know.
May 28, 2015
For my first visit, I was very impressed with Valley Optometry. My previous optometrist was in Westwood and although he was good, the appts were very expensive and his staff was very rude. It was time for a change! Valley Optometry's office was just as nice, the staff was really great and so was Dr. Kongsakul. He was very thorough and explained everything to me. This is now my new eye place to go and I will be bringing my daughter, as well. I have already referred a friend.
May 27, 2015
I have never had an eye exam before and found this office online since is was close to home. From the time I made my appointment, I could tell the staff was focused on superior customer service and it showed. Highly recommend to others.
May 23, 2015
I recommend this office for anyone that want to make sure they are getting the best eye care in the Valley. Staff is very professional and thorough. This office keeps up with the latest technology to make sure the result is accurate!
May 19, 2015
Dr. Field is one of the very best optometrists ever! I have been seeing him for many years and I have complete confidence in his knowledge and skill. He is very caring and patient with me. The staff work well together and are kind, helpful, and patient.
May 18, 2015
Valley Optometry Eyecare center is great in all aspects. From the staff to the Doctors, they were all helpful and informative. The office is well kept and organized.
May 11, 2015
Friendly and welcoming staff. Always great customer service from the doctor to all the staff.
May 9, 2015
Highly recommend this place
Apr 26, 2015
This practice has the best eye doctor, Dr. Andy. For years i have dealt with trying to find the best optometrist and i really did find one here. The staff working for him is also amazing.
Apr 24, 2015
I saw Dr Field for a prescription check up and to get fitted for contacts. The office is so clean and modern. The staff was amazing and professional. Every test they would do on me, they would tell me exactly what it was testing for and what it's purpose was for. Even thought it was time for lunch and I still couldn't get the hang of putting contacts in, the staff waiting for me and Dr Field waited also to make sure I was comfortable with putting contacts in and making sure they fit well. Will recommend them to everyone.
Apr 24, 2015
I followed dr field here from his other office after ten years so I trust him and he is a great eye doc. And it doesn't hurt to have all of those good looking young ladies who take great care of the patients. Haha
Apr 16, 2015
I have been seeing Dr. Marshall Field for over 15 years and am very happy with his being at this new facility. All staff have been very personable and professional.
Apr 3, 2015
Todo esta muy bien muy Buena recepcion, Siempre los recomendaria, Gracias por todo.
Apr 3, 2015
I am very pleased with the service, especially with all the new automated & sophisticated equipment.
Apr 3, 2015
The technology makes the exam fast and efficient. The details in the results were shown to me and the doctor explained everything!
Mar 17, 2015
This place is the best place I've been to and that's why I keep coming.
Mar 10, 2015
Seen by Dr. Field. He was thorough, patient and knowledgeable. He explains things well. Additionally, he is a very pleasant person to have treating you.
Mar 2, 2015
First time to visit and very good experience with the Dr. very helpful and kind.
Feb 27, 2015
The whole experience was fantastic, I was very amazed on the technology and information given to me about my eye sight
Feb 22, 2015
Terrific doctor and friendly staff in a spotlessly clean facility. No one fits glasses better.
Feb 15, 2015
Pleasant and comfortable office. Very courteous and attentive staff. No waiting, nice location with easy parking.
Feb 14, 2015
as a new patient there was no pressure to buy extra items, they were offered once and no problem sticking with what insurance offered. This is a big deal to me . The people working in the office were great , there was very little wait time ,and the doctor Andy was helpful and not pushy . He will be my choice of doctors to see next time for my check up
Feb 12, 2015
Highly recommend this place!! Staff is great:) very happy with my visit here.
Feb 12, 2015
Wonderful, clean office with friendly, patient staff.
Feb 3, 2015
Has to be the best service in the business I would recommend dr.Marshall
Jan 30, 2015
Dr Shin was amazing, she took her time and explained everything to me. I have to be referred to a specialist and she assured me that everything would be just fine. She definitely enjoys her job. I would highly recommend this office. That staff is great also ...thank you for just great service....
Jan 27, 2015
My appointment was very fast ! Staff staff was very friendly. I was welcomed as soon as I walked in.
Jan 23, 2015
The office staff and Dr. Shin are a great group, very professional and good at what they do.
Jan 18, 2015
I will definitely always come back to this office. The doctor and the staff were amazing. I've told everyone at work to go here for their new glasses.
Jan 11, 2015
Very knowledgeable great staff
Dec 28, 2014
My dr was Nikki who filled iin for Dr. Kongsakull and she was absolutely wonderful.
Dec 16, 2014
1st tint. Old patient. Excellent ser
Dec 13, 2014
Doctor was thorough and I formative. Was assisted in looking for frames. Wish there was a little more of a variety and slightly lower in prices for frames.
Dec 9, 2014
Very professional.clean office I like it.
Dec 5, 2014
Great service. Was able to fit me in at the last min before they closed. Offered great yelp deals to save me money.
Dec 1, 2014
Great service and staff!!! Highly recommend to everyone
Nov 22, 2014
I love the staff at Valley Optometry. They are knowledgeable, kind, helpful and super attentive. Dr K is also the nicest doctor ... in the universe.
Nov 21, 2014
Excellent service. I recommend Dr.Marshall Field, he is a very good Dr.
Nov 20, 2014
Suggested to Staff that Registration Forms be allowed w/ Internet,to save time & Data validation. Our Medicare data was mis-spelled, caused concern. USC concurred, We had completed Forms on Arrival. + approvals for top Professional Results Thanks to Dr. A.Shinn
Nov 20, 2014
Office staff and Dr. were friendly. I recommend this vision care provider.
Nov 19, 2014
I have known doctor field for more than 20 years and I follow him wherever he goes.and I like his new office.
Nov 12, 2014
I am pleased with your quick responds.Thank you.
Nov 5, 2014
The staff and doctors were very nice. Office was clean and inviting.
Oct 30, 2014
I will recommend good dervic
Oct 23, 2014
Great customer service. I was examined and prescribed lenses in under 30 minutes. The doctor was kind and concerning when answering my questions.
Oct 17, 2014
I wouldn't go anywhere else. And I'll probably continue going there
Oct 17, 2014
I am very happy being a new patient here! Staff is so helpful and nice and I felt like the Doctor I had was friendly and thorough. Would definitely reccomend this place! :-)
Sep 28, 2014
It was our first time here and the first time fort my 7 and 5 year old girls. As usual they were nervous about another doctor visit. The staff and the doctor was extremely kind and made their first visit a positive one. We did not feel pressured at any time and felt like everyone has the best interest for their patients. Can't wait for our next visit next year!!
Sep 19, 2014
Super friendly and thorough. Explained everything in detail and answered all my questions.
Sep 18, 2014
I do recommend this doctor for anyone with eye care needs.
Sep 10, 2014
All services were above average. Only negative is I went in with medi-cal insurance and left with $325 out of my pocket for the lenses only. Frame was another $100 but staff member walked away and came back saying the frame would be included with the lenses. So I was thankful for that.
Sep 10, 2014
I love Dr Fields, my problem is with the office staff who told me they could lance my stye. when I got to the doctor I was told that they don't do that. But I was charged for a medical office call. I was also charged double what my insurance card states is the copay for an office call. Not to mention wasting my time leaving my Job in Bel Air to drive to Canoga Park for nothing. I still have my syte that needs lancing!
Aug 21, 2014
I saw Dr. Shin recently, she was very knowledgeable and friendly and we had good conversation. Her support staff did an excellent job and the facility is in pristine condition. I would recommend to anyone!
Aug 20, 2014
Dr. Shin and her staff are extremely caring and attentive. They are also knowledgeable in generally every facet of eye care.
Aug 11, 2014
Attentive and knowledgeable staff. Dr. Shin took the time to evaluate my situation to voice her concerns and recommend changes.
Aug 11, 2014
Magnificent service by the office staff and Dr. Kongsakul is simply incredible! He was fun and engaging with my toddler during his examination and very informative and personable during mine.His service was very sincere and he was very easy to talk to. Felt like I was talking to a friend.
Aug 6, 2014
The doctor and office staff are extremely pleasant and friendly. They are very knowledgeable and patient. They office is equipped with all the last technology so my examine is faster and very accurate. They are always very kind to each of their patients. The best Optometrists in the valley
Aug 6, 2014
All staff membets are very friendly and polite. Office is very clean. Doctor explains everything very well. Dr.K is very kind. Would definitely recommend friends to this eye clinic.
Aug 5, 2014
I am very happy with my visit. The staff was great and Dr. Shin answered every question. They all made me feel comfortable. I had no wait time for my appt and everything went smoothly. I would recommend this office to everyone.
Aug 3, 2014
Really pleased with my visit to this office. The staff was very courteous and helpful and Dr. Shin was very professional and pleasant. I will definitely recommend this office to friends and family.
Jul 29, 2014
Great service. Care a lot about patients. Nice staff.
Jul 24, 2014
Very professional office. Felt comfortable with services offered and there was no hard sell for additional services. Dr. Kongsaku was knowledge and very approachable with questions. Thank You
Jul 18, 2014
Staff was efficient and Dr. Field was excellent. A very good experience overall, I recommend them highly.
Jul 16, 2014
Dr. Field is excellent; the office staff is marginal in helping choose or order glasses
Jul 3, 2014
Clean office, professional and knowledgeable doctor(Dr. Kongsakul)friendly staff.
Jun 23, 2014
Excellent from start to finish starting with the new and expanded AND BRIGHT and well lit office
Jun 20, 2014
Check appointment time. My exam experience was good, but when I scheduled the appointment it was for 2:15 & when they confirmed w/ me that morning it was still 2:15. However, when I came in the girl told me that it was at 2 p.m. They tried to make me reschedule because I was 5 minutes or so late. I really rushed from my cousin's baby shower just to get to this appointment. They finally agreed to see me & my exam didn't take more than 10 minutes. Seemed a bit awkward to deny to see someone for 10 minutes. Made the experience a bit uncomfortable for me.
Jun 15, 2014
Awesome, friendly and prompt service. Made us (my husband and I) feel completely at ease and comfortable. So helpful and flexible with payments. Love them!!!
May 24, 2014
I immediately felt welcomed. The doctor was efficient and explained the process in terms my 9 year old niece could understand. Thank you.
May 20, 2014
Great doctor love the facility
May 16, 2014
I found out about this optometrist from YELP and couldn't have been more happier. The girls up frond were friendly and helpful when it came time for to choose my new glasses. The Doctor was nice and very kind. Overalls I have a really great visit and am so happy I found this place.
Apr 18, 2014
Over All I Believe Service Is Ok. Needs A Little Bit Of Improvement On Customer Services Like I Mention Before.
Apr 6, 2014
thanks for being there for us moma and papa thanks again andy
Mar 28, 2014
Very nice people who try to help you work here, providing a comfortable environment
Mar 10, 2014
I have been with Dr. Field since 2006 and will follow him wherever he goes. He is an excellent optometrist!
Mar 5, 2014
Great dr. Wonderful with kids.
Feb 27, 2014
Everyone is so friendly here and provide great customer service.
Feb 27, 2014
My overall experience is 10/10! My first visit to Dr. K was a few years ago when he just opened and I can see why the practice has grown so fast. The staff is great, and Dr. K is attentive and greatly knowledgeable! Definitely will tell friends/family about this. Thanks!!!
Feb 25, 2014
Every one at the office was friendly, they are a very organized and clean office.
Feb 18, 2014
Great service and very friendly staff
Feb 16, 2014
We missed our appointment but the staff was happy enough to see us anyway. While we waited we had time to pick out our frames and they were nicely put out by price range. They had a great selection. The Dr. I saw was very very nice and all the equipment they had was top notch and high tech so I knew I was getting the best out of my experience. The staff explained each step to us and did not rush us out the door at all and was very patient. Not one bit of the appointment was bad and I absolutely would recommend this office to others.
Feb 4, 2014
Very professional staff! I'm not sure how I found this place but they treat everyone like family. The rates are great and the hours are very accommodating, too.
Jan 27, 2014
I switched Ops because our previous Ops lied to us about our Insr coverage to insure an out of pocket expience to upgrade and never explained any of our options. Dr Kongsakul and staff treated us with repect and honnored our wishes. I incourage everyone to come in relax and enjoy your exam.
Jan 12, 2014
My recent visit to the office was very pleasant. Everyone in the office made feel welcomed.
Jan 9, 2014
Good service and good quality
Jan 7, 2014
The Dr. and staff were very professional and provided excellent service.
Jan 2, 2014
I went for an eye exam with Dr.Shin.The eye exam was done well and the doctor cleared all my doubts.She's knowledgeable in what she's doing.The office staff were very kind.
Dec 29, 2013
the office is great. the staff is very helpful. the doctor was excellent in explaing my conditions and options. overall i always have a good visit and i've seen both doctors. i would like to see a wider variety of frames for myself and children, but still no complaints AT ALL
Dec 24, 2013
Dr. Andy (aka Dr. K) is one of the most professional and caring optometrist I've ever had. He's patient and explains everything thoroughly. His staffs are also patient and understand customer services. I have recommended Dr. Andy to my friends and he's done such a good job that I voluntarily offering this survey so that others will be able to enjoy his care too.
Dec 22, 2013
Dr. Shin was very friendly and professional. She is a great addition to the office. Staff was professional and answered all my questions related to my insurance benefits.
Dec 16, 2013
I had my first appointment yesterday and I was glad that I chose this place, the staff is very polite and the doctor is very calm and takes time to explain and answer questions. I'll be making an appointment for my husband too.
Dec 12, 2013
Its the first them I have been there and I loved how they treated me and how they helped me understand what was my problem.
Dec 11, 2013
Amazing service, great staff! Very welcoming
Nov 26, 2013
Everyone was incredibly nice and seemed very knowledgable. Dr. Kongsakul listened to all of my questions and concerns and addressed them very much to my satisfaction. The staff was very eager to please. It was a great experience and I would refer anyone here!
Nov 21, 2013
This is the best doctor experience that I have had! The office is clean and friendly the staff is supper!
Nov 7, 2013
I keep coming back because this place is great!
Nov 3, 2013
I THANK YOU,AND ARE WELCOME.
Nov 1, 2013
Great job and your staff are accommodating. And the doctor was excellent. He treats my son good. He is friendly
Oct 30, 2013
Friendly, professional, informative, one on one, and a great environment overall.
Oct 18, 2013
The staff is friendly and professional. The doctor is very knowledgeable and friendly as well. I was seen right at my appointment time and the doctor took his time with me. I would definitely recommend to others.
Oct 7, 2013
The staff is great, and always greet me in a friendly way when I come in. Dr. Kongsakul is one of those doctors who is energetic about his profession, and it shows in the time and care he takes to explain aspects of the exam. He always makes sure my questions are answered before I leave, often utilizing visuals on his computer to illustrate his points. I never feel rushed, or that I'm not being listened to. Dr. K is friendly with a good sense of humor, as well. I've been going there about 3 years, and will go back for more!
Oct 3, 2013
Dr Andy K and staff are extremely friendly and helpful. I highly recommend this place.
Sep 26, 2013
The office has a friendly and professional environment. We were really happy with the visit.
Sep 22, 2013
The staff was very professional and super helpful. Dr. Kongsakul was very informative, personable and easy going.
Sep 15, 2013
Dr. Shin and staff were very patient and attentive. Very knowledgeable regarding insurance requirements and my needs. Also, provided various opinions on what to expect in the future. Very pleasant visit.
Sep 8, 2013
To start off with, I was impressed I was able to be assisted with out an appointment. As I was looking for a last minute optometrist that can assist me getting glasses ASAP. And this please delivered I all the ways. Smooth and easy, and I have already recommended this place to my close friends who have glasses to check this place out.
Sep 6, 2013
My overall experience visiting this optometrist was absolutely excellent in every aspect. I did not experience any waiting time and the staff was very kind. There hasn't been many clinics in which I have visited that have made me feel quite as welcomed as this one. They truly treat you the way a client should be treated.
Sep 1, 2013
Great staff. Girls at the front desk are very nice helpful and down to earth. Great office. Drs are as we'll very nice. Can't complain. They deserve 6 stars. ******
Aug 22, 2013
Very clean facility, attentive staff, and cordial and knowledgeable doctors. My visit was quick and thorough. What more can you ask for.
Aug 11, 2013
Excellent place for your eye Doctor great service really helpful people.
Aug 1, 2013
Always a wonderful experience at Valley Optometry.
Jul 29, 2013
Everyone in the office was great, as usual.
Jul 23, 2013
Although the eye-care-prescription-glasses business is a flipping racket, at least this place makes it pleasantly palatable. If you're paying for VSP through your employer, you should dump it. The cost might be okay if you order the cheapest frames with lenses that do nothing special and do it once a year. After my visit, and because of all the foo-foo I wanted along with my prescription, I probably would have been better off going to Costco. If you want the cheap basics in eyecare, maybe VSP is good for you. I'm dumping it. None of this, however, negates the pleasantness of my experience at this clinic. Happy 4th...Mark
Jul 2, 2013
Very friendly. Takes the time to really examine your eyes and explain outcomes/procedures. Professional
Jun 21, 2013
Friendly, professional and efficient. Will definitely return.
Jun 13, 2013
They did a a more thorough exam then Kaiser.
Jun 1, 2013
This was my first visit to this office. The staff was very nice and the Doctor Annie was excellent! She took time and talked to me and my son about his vision. She was very patient and kind. She answered all of my sons questions. He is 6 years old and is a talker and asked about everything. I will and have already recommended this office.
May 22, 2013
I was in and out within 15 minutes. A very nice and clean place.
May 18, 2013
Greeted by friendly staff. Dr Kongsakul was great and explained everything to me. Appointment time 10 out of 10. Thanks.
May 11, 2013
the prices of exams was higher . i had a higher copay this time. did not like this.
May 10, 2013
Friendly and efficient. Dr. Andy and his staff go above and beyond every time. Highly recommend to anyone looking for an eye care professional or anyone not 100% satisfied with their current doctor. You will not be disappointed.
May 9, 2013
Excellent doctor and very good service. Nice and clean I recommend 100%
May 2, 2013
This the best eye care I have received in years and I thank everyone at this office.
May 1, 2013
The Dr. was very nice. They don't have a large frame selection. When I picked up my new glasses I was dissapointed to see them in a plastic case. I truly believe the case should be improved.
Apr 26, 2013
Great experience! Everyone in the office is pleasant and helpful. We refer people all the time
Apr 4, 2013
This place is very clean , they are very professional I like it :)
Apr 2, 2013
Dr. Kongsakul and his clinic staff exceeded my expacations !
Apr 2, 2013
Overall the place was clean and the employees were firendly. I did have to wait awhile, after my exam, to sit with someone and pick out frames. i take it, everyone goes to lunch at the same time, so I just had to wait until the one employee that was left, could assist me. Overall, they seemed nice and were very professional.
Apr 1, 2013
Dr. Kongsakul was AMAZING!!! He really took his time and explained everything that was going on with my eyes thoroughly and made sure I understood! He advised me that I did not need contacts because my eyes weren't that bad and save me a TON of money :) The ladies at the front desk were Super friendly and wonderful! The explained every step of the way, helped me pick the right frames for me :) I a VERY happy and will refer EVERYONE here :)
Mar 22, 2013
Friendly staff that makes you feel welcome!
Mar 21, 2013
It was my first time visting your office and I know I will be back for any of my glass or contact needs. Very friendly and fast office. The doctor is great and his staff are friendly and nice.
Mar 7, 2013
My son and I have been coming to Valley Optometry for over two years. We love the friendly staff (especially Thelma but all the girls are great) The doctors are professional and thorough. Valley Optometry is the best!
Feb 24, 2013
The service here is excellent and everybody is really nice. I felt welcome and I felt like my eyes were really being cared for.
Feb 20, 2013
The service was wonderful.Found out that I've had a stronger prescription than needed this whole time. It cost me a little more than the other place I previously would go to, but I think you get the kind of service you pay for. I also loved that they gave me options in contacts. Very nice place!
Feb 6, 2013
Great Optometrist office, awesome people and great Optometrist.
Jan 18, 2013
I have been going to Valley Optometry for a couple of years. Treated great by Optometrist and staff. Staff in particular are caring, thoughtful, and want to satisfy customers. Great place to go.
Jan 8, 2013
DR. SHIN WAS WONDERFUL. SHE TOOK THE TIME TO GET TO KNOW ME SO SHE COULD MEET MY INDIVIDUAL NEEDS. THE ACTUAL EXAM WAS DONE WITH GREAT COMMUNICATION AND ANSWERS. I LEFT THE OFFICE WITH COMPLETE SATISFACTION. THE EYECARE SPECIALIST WAS KNOWLEDGEABLE, FRIENDLY AND VERY HELPFUL.
Dec 31, 2012
This was my first visit and I was very impressed! The office was nice and modern. Very clean. Very friendly staff too! Dr. Shin was super awesome! I've been wearing glasses and contacts for over 150years and this was by far the best experience yet!
Dec 30, 2012
Staff was very friendly. Everything went smooth, fastest service i have to say from my other optometry. I am expecting my glasses in a week and my old place i had to wait for a month. Will come back. Very professional and friendly.
Dec 18, 2012
Made a list minute appointment for Saturday 9AM. Went in got my eyes checked and got a pair of great looking frames. No hassle, no fuss, no problems. What else is there to be said?
Dec 3, 2012
Very clean, organized, & friendly staff.
Nov 30, 2012
One of the best eye center in San Fernando valley
Nov 18, 2012
Dr Kongsakul was exceptional! Personality rate 10, Caring 10. We were very happy with the eye care needs that my family recieved. Thank you.
Nov 18, 2012
Great service, as a customer I felt very comfortable during my appointment.
Oct 11, 2012
Very friendly staff and a great environment. Would definitely recommend to others looking for a great experience.
Oct 8, 2012
The tests are more extensive than other places. The staff is friendly. Dr. Shin takes time to answer your questions without rushing you out for the next appointment. The new glasses arrive in the same week. This place is great.
Oct 1, 2012
The staff and doctor are patient, knowledgeable and very attentive. From the time we arrived until our departure, we were catered to. The frames/glasses suggested and that we purchased last year are state of the art and are still in great condition. We always enjoy our visit.
Sep 30, 2012
I called to make an appointment for next week, but they were available the same day due to a cancellation. People at the desk and the doctor were friendly. The selection of frames wasn't as big as Lens Crafters, but they had a lot of name brand frames for reasonable prices. Overall a great visit.
Sep 27, 2012
Your office provides excellent service all around.
Sep 22, 2012
Dr. Kongsakul is awesome! Him and his staff are always so friendly and welcoming. His office is clean and modern with the most advanced technology. I recommend all my friends and family to him.
Sep 20, 2012
Great friendly staff. thru out my whole visit they made me feel comfortable! They explained everything they were having me do which was nice . Both of my visits have been very pleasant! Keep up the awesome job you girls are doing! Thanks again:)
Sep 6, 2012
Best eye doctor I have ever been to. Great customer service, the staff was great, kind and helpful especially Diana! Will be going back!
Aug 31, 2012
The staff was very friendly, my appointment started right on time, and the doctor was friendly and knowledgeable. I would definitely recommend.
Aug 20, 2012
Great Dr great Staff very clean and on time. Felt like ive been gng there for yrs.
Aug 20, 2012
staff was not professional at all waited a long time before my daughter was able to see the doctor and there was no seats available.....
Aug 16, 2012
Very informative, Great service, overall very satisfied
Aug 2, 2012
I feel very comfortable at this office. I bring my children here also. The staff is very friendly and knowledgeable.
Jul 26, 2012
The staff is very pleasant, helpful, and knowledgeable. I always have a good experience at the Valley Optometry Eyecare Center.
Jul 19, 2012
Very happy with my visit, the doctor informed me of all my options and left it to me to decide, not trying to upsell me.
Jul 13, 2012
Honestly in terms of service & quality care. I have not been given better service by any other provider. Andy was very pleasant and knowledgeable, great manner in caring for his patients best needs!
Jul 12, 2012
My heart is still beating fast as hell from my visit with Dr. Shin! :-) Thanks to you all.
Jun 26, 2012
I arrived early and was seen immediately. The staff/doctor were great. Thank you!
Jun 26, 2012
Staff are really friendly and accomadates all my needs. Although a wider selection of frames is needed to accomodate the most discerning customer.
Jun 21, 2012
Loved my exam. Dr Andy was great. The staff made me feel right at home. I will definitely be sending family and friends here.
Jun 4, 2012
Dr. Kongsakul and his wonderful team are very personable and professional, well-versed in their profession of dental care and use of its technology, and they gave me and my mother an assurance of their continual concern and care for our eyes.
Jun 3, 2012
Both the doctor and staff were extremely attentive and professional. I was greeted on a first-name basis and did not incur any wait time. My visit was efficient, quick and thorough. What more could you ask for.
Jun 3, 2012
Dr Kongsukal is very knowledgeable. Takes his time to really explore your Eyecare needs. The staff here are great and friendly. They check ahead of time what your insurance will cover and exactly what each service will cost. I would highly recommend this office and dr.
May 10, 2012
Staff was very knowledgeable and attentive. I felt comfortable and I have already recommended my husband to now go there =)
May 7, 2012
Really great experience. The doctor was very thorough and knowledgeable and the girls at the front counter were extremely friendly and helpful. They were also honest about which frames did and didn't work well with my complexion and face shape, which I appreciated very much.
Apr 6, 2012
Great team! Dr K is very personalbe and interested in your needs. He takes the time necessary to insure you are satisfied! Front desk staff is AWESOME! They remember me each time I return, even when my last visit was a year ago. I'm definately staying with this team.
Apr 2, 2012
My friend recommend me to this place, and first I liked it, it is clean and very organize, staff, is excellent, all questions that I have it was answer on a good manner, also the help on picking up my glasses, doctor, excellent too, I do recommend her. Thanks
Mar 19, 2012
I love the examine they have high end equipment to meet your needs and are very thorough.
Mar 16, 2012
Dr. Kongsakul is very down to earth and friendly. He has a good sense of humor and makes you feel comfortable during your visit. I would recommend him and his practice to others looking for an Optometrist!
Mar 16, 2012
excellent services, the Doctor make a excellent examination and you feel comfortable.
Mar 8, 2012
Office is immaculate, service is expedient and efficient who could ask for more???
Mar 8, 2012
verv goodvexperience doctor cared for me and my family well and thoroughly girls from the front desk are wellcoming very sweetly
Mar 7, 2012
excellent service. the dr. shin was excellent and explained everything very well. the staff was very informative when assisting me in picking frames for my daughter. i would like to see a larger childrens frame selection but the office is still awesome
Mar 7, 2012
Very friendly staff! They squeezed me in on a busy Saturday due to my eye bothering me instead of having me wait until Monday, which was amazing because I was in pain! I really appreciated how I was welcomed and treated there!
Feb 28, 2012
Staff are very courteous and accomodating. You won't regret recommending your friends and family to have your eyes check here. We had the opportunity to see both doctors and they both know the best for your vision. Thanks, doc for bringing back my 20/20 vision.
Feb 26, 2012
Great doctors and friendly staff
Feb 26, 2012
A wonderful office to return to. Inviting and friendly with a professional sharpness. Visiting this eye doctors office did not disappoint.
Feb 15, 2012
We visited Valley Optometry for our 7 yr old daughter. Dr. Kongsakul was so good with her! She was nervous and he made her feel comfortable right away. He established a good rapport with her and conducted the entire exam, including dilation, quickly and with her entertained and happy. He patiently answered my questions and offered thorough explanations. The rest of the staff was friendly and easily fitted my daughter with a pair of glasses she loves! We'll be back.
Feb 5, 2012
we had a pleasant experience. the staff was very professional and the office was immaculate. Dr. Kongsakul was very good at making my son feel comfortable and we were in and out in less than half an hour. I would recomend this office to my friends and family.
Feb 3, 2012