Reviews

Love that I got by glasses quicker than expected and they were super friendly. Love that I got an email following up with information about my eye exam!

Apr 13, 2024

Everyone is very friendly, helpful Dr.Field is great Ben seeing him for years

Apr 12, 2024

The doctor and the staff are very helpful and friendly.

Apr 10, 2024

Great services from scheduling appointments to dr examination, time and dedication .

Apr 3, 2024

Friendly, timely, helpful.

Mar 25, 2024

Like place, clean and knowledgeable staff, and parking is good

Mar 13, 2024

I absolutely love the people who have attended t me. unfortunately I didnt catch the first names spelling but phonetically I believe it was r -eye-suh, which is fitting in an optometry office. As well as Dr. Shao. Both made me feel like I am a welcome family member with how well the know what they are doing and with the kindness they exude when giving gentle instructions. My only qualm would have to be when the family asks you to reach into your wallet and actually pay for the visit. Such expensive lenses and frames and if you want to get your pd so that you can order lenses/frames from somewhere else they charge you and if you want to bring frames in to purchase their optimal and higher quality lenses then they also you charge you a fee. Abhorrent. That being said just like thanksgiving you cannot keep me away every other year because at the end of the day they are so awesome 🙂 (i do buy the glasses online tho)

Mar 8, 2024

Doctor field was super explanatory explaining the exams for my eyes I been to baby different doctor none so ever and dedicated like Doctor field to his time to explain all the Doctor terminology very professional person will definitely recommend him.

Mar 4, 2024

They took me in right away for eye exam. Dr. Weng was very professional. All the girls were nice too.

Mar 3, 2024

I have been coming to Valley Optometry for four years now and I feel like that speaks for itself. Their customer service is unmatched, their doctors and staff are very thorough answering all questions, and they have a great selection of frames to choose from. From the moment I am greeted at the door, until the day I come back to pick up my frames, Valley Optometry provides the best customer service in the valley!

Feb 27, 2024

Dr. Marshall was very professional and explained every test as well as result. The staff was also very friendly.

Feb 23, 2024

It was a pleasure not a hassle to get glasses

Feb 14, 2024

Dr. Weng was amazing. She listen to my issues/needs and offered amazing advice. She also corrected my vision problems that I have been experiencing for the past year.

Feb 11, 2024

Everyone from the receptionist to the assistant didn’t miss a beat! Very knowledgeable as well as kind. The Dr. Was the best eye Dr. I have ever seen, he was so thorough when explaining everything, he taught me things I didn’t even know as a medical person, he explained what each part of my eye was responsible for, I didn’t have to sit around and wait either. I have already referred two people. I didn’t even have my insurance card and within 3 minutes after just giving my name and DOB the receptionist pulled up my benefits. They make you feel like your important. I will never go anywhere else.

Feb 9, 2024

Everyone was great, from the receptionist to the doctor! He answered all my questions, and was very kind and polite.

Feb 6, 2024

Dr. Kongsakul was very kind, patient and communicative. I felt very comfortable talking to him about my eye issues but he also created an environment for having small talk conversations.

Jan 30, 2024

The staff members are knowledgeable and attentive. The waiting area is modern and inviting. The technician doing the ocular tests is patient and thorough. Dr. Field always explains what he's doing and what the purpose of the tests is. Shares results immediately, and never talks down to patients. Respectful, and takes his time. State of the art tests and equipment are the best.

Jan 29, 2024

Everyone from entering office was so nice and helpful

Jan 25, 2024

Friendly staff. Very thorough exam and great selection of glasses. The Doctor is patient and explains everything very well. I felt very comfortable.

Jan 23, 2024

Great staff and facility. Extremely professional and very helpful. I would recommend Valley Optometry Eyecare Center to everyone!

Jan 18, 2024

Very friendly staff and an optometrist that explains the exam.

Jan 16, 2024

I have been a patient of Dr. Fields with Valley Optometry Eyecare Center over 20 years. I always receive excellent customer service by all of your positive attitude, caring employees. I would recommend your office to everyone and have many times on NextDoor!

Jan 8, 2024

Love the customer service and care by the whole staff.

Jan 8, 2024

Very professional staff. Dr. Field has all the latest technology for eye exams.

Jan 5, 2024

Honors schedule time very rarely staff runs late

Jan 5, 2024

Very nice friendly office staff. Dr Fields was very kind and thorough. Made me feel very comfortable and was very attentive to details and offered great options

Jan 4, 2024

Dr. Marshall Fields was very thorough and explained every step to me and what the tests meant. I feel very fortunate to have him as my assigned doctor. Best experience yet!

Dec 31, 2023

Always feel welcomed here and actually look forward to my yearly check ups. The staff is great and they help me with whatever I need, like an adjustment on my glasses or to find a new style.

Dec 19, 2023

Very clean place! Everything was sanitized. Very friendly environment and helpful as well. 100% recommend

Dec 16, 2023

Very kind staff and Dr. Kongsakul was awesome! My appointment was fairly quick, tests were smooth, and I had all my questions answered. Highly recommend!

Dec 14, 2023

I've been a patient of Dr. Kongsakul for ten yearsand wouldn't trust my vision to anyone else.

Dec 13, 2023

I love this office. Dr. Kongsakul is a great optometrist and the staff are knowledgable and pleasant. Dr K will try every different contacts combination until he finds the one that works for you. There is a nice selection of frames for glasses as well. Five stars!

Dec 8, 2023

Very friendly. I felt like I "mattered" to the personnel as soon as I walked through the door, and felt taken care of immediately.

Nov 26, 2023

Absolutely Happy with the Dr. Fields. He gave me information about my Vision that I was not aware of, and so I am now free of worry!

Nov 20, 2023

I never get a reminder regarding my appointnent. I have had to call your clinic.

Nov 18, 2023

I have been a patient of Dr Field for many years. I am very pleased with his care.

Nov 17, 2023

Quick. Easy. Thorough. Skill with such kindness and care.

Nov 17, 2023

Really friendly and new technology makes it easier and faster in the processing.

Nov 17, 2023

I would like staff speak slower and/ or speak 2nd language.

Nov 15, 2023

The Dr. took her time to check my prescription and my eyes. She explained to me what she found and how I can take care of them. And when I went to look for my frames, they give you all the time you need to find the perfect ones and explain very detailed what’s covered by the insurance.

Nov 10, 2023

Friendly and knowledgeable staf, state-of-the-art equipment and beautiful office!

Nov 6, 2023

Valley Optometry is the best. This week, I went here for the second time and I'm just as impressed as I was with the first visit. Easy scheduling, easy check-in, great staff. Makes going to the eye doctor feel so easy and they are so incredibly helpful!

Oct 26, 2023

Very courteous, professional and well informed staff.

Oct 22, 2023

Good service and intelligent Dr

Oct 18, 2023

Friendly staff and amazing doctors

Oct 14, 2023

Your staff is amazing. I truly appreciate your customer service.

Oct 13, 2023

Excelente dr very nice an friendly

Oct 10, 2023

Everyone is so attentive and happy! Great atmosphere.

Sep 21, 2023

Very helpful people.thanks for all that you do..

Sep 6, 2023

Dr. Kongsakul is very thorough and knowledgeable. Receptionist, and other staff members are very kind and caring.

Aug 29, 2023

Excelente servicio, muy atentos , muy amables y muy profesionales.

Aug 29, 2023

Always super helpful and friendly staff ! I love coming here :)

Aug 23, 2023

Your fast service, great customer service, very knowledgeable staff

Aug 16, 2023

Nice employees and surrounding. I’m usually in and out on time

Aug 9, 2023

The staff is very polite, helpful and generally nice to be around.

Aug 3, 2023

Staff is great,they are nice and they always greeting people with a smile

Aug 2, 2023

Super fast and friendly service. My last visit was undoubtedly the best optometrist appointment ever.

Jul 31, 2023

A very professional and kindness Dr Andi.

Jul 27, 2023

Staff is friendly and helpful

Jul 26, 2023

Every year we get our eyes check and our whole family loves going to Andy. The staff and Dr. Andy I are so professional and very nice. Will always recommend them to my friend and family.

Jul 20, 2023

Very professional and great customer service.

Jul 18, 2023

Friendly staff. Super clean office. State of the art technology.

Jul 10, 2023

Doctors and staff are very friendly, kind, respectful, and supportive. Always feel comfortable and safe during every visit. 10/10 would recommend!

Jul 6, 2023

The staff are very respectful and courteous. Very sophisticated equipment. Loved it.

Jul 4, 2023

The entire staff was so helpful and informative from beginning to end and i was able to find a pair of glasses i loved that same day

Jul 1, 2023

Very professional. I got the most thorough eye exam that I've ever had.

Jun 29, 2023

Everyone was very professional. Thus far, I highly recommend them. I will be getting my two pairs of glasses in a few weeks.

Jun 16, 2023

The staff is amazing! Great l excellent customer service, no trying to upsell you, and just giving the best care overall.

Jun 15, 2023

This office has great people in the front office and a great Dr.

Jun 12, 2023

All the employees are very polite and informative

May 27, 2023

I’ve been going there for years and take my daughter there as well and now my younger daughter. I’ve always had a very pleasant experience , all the staff and Dr are always very friendly and helpful.

May 25, 2023

Everyone is super nice and accommodating. The exam was quick and comfortable and the doctor explained everything in detail. They even adjusted some glasses that I didn’t get from them. I would definitely recommend them to friends and family.

May 25, 2023

Great service! Very friendly and professional staff

May 24, 2023

Always friendly front desk employees and I don’t have to wait too long to see the doctor.

May 23, 2023

Clean office. Nice people. No wait on my appointment. Very prompt. Everyone is friendly and very professional.

May 19, 2023

The staff is friendly and goes above and beyond .Alejandra was very patient and attentive and make sure I chose the frames that I was happy with . I really appreciate her didn’t feel like just a customer felt I can had a conversation with an acquaintance that makes me feel comfortable sharing my experiences with and I appreciated that from her

May 19, 2023

The eye exam is very thorough.

May 16, 2023

Did not have to wait a long time to see the doctor. Reached out to patient for the yearly check up

May 16, 2023

I came in 15 minutes early and was almost immediately taken in for my appointment! Staff was very helpful and kind. They let me take my time picking out frames and went over my insurance policy to make sure I knew what was covered and what was not. Will definitely be coming back!

May 16, 2023

Friendly staff and a quick experience

May 3, 2023

Friendly office. Love Dr Marshall Field. He is so personable and knowledgeable. Very up to date equipment.

Apr 28, 2023

The office staff was incredibly nice and very clean. Every step of the process from making the appointment to how the appointment was conducted to the process of getting glasses was incredibly organized and they made it super easy. Insurance jargon can get confusing and they made it really simple to understand and the whole experience was incredibly painless. For someone that has extreme doctor appointment anxiety, this place was absolutley 200% amazing. Making appointments online, communication via text, staff was really easy to talk to and Dr. Kongsakul was THE nicest man ever, he made me feel really comfortable -- I would 300% recommend this place.

Apr 18, 2023

The staff is friendly, patient and respectful with customers

Apr 18, 2023

Excellent, caring service!

Apr 17, 2023

Life changing care. I have keratoconus. After struggling to find a way to good vision and comfort with other optometrists, I landed here and now have the best vision I've had in ages with comfort to boot.

Apr 11, 2023

Great customer service and Dr. Field is always amazing.

Apr 7, 2023

It is within walking distance from the home and the staff and doctor have a great bedside manner.

Apr 3, 2023

Thanks for always being ready for me when I come in.

Apr 2, 2023

Everyone is very helpful and kind.

Apr 1, 2023

Staff are awesome and helpful!

Apr 1, 2023

I really like how everything is up to date. The latest technology and super clean Office.

Mar 30, 2023

Had an awesome experience. Everyone was very kind and helpful. The place was very clean and the location was easy to find.

Mar 27, 2023

Very clean with state of the art exam equipment. Dr. Field made me feel comfortable and was very informative. The staff was friendly and helpful.

Mar 23, 2023

Always a great experience.

Mar 17, 2023

The doctor clearly explained my vision issues, the staff is friendly and the office is sparkling clean, filled with the most up to date equipment.

Mar 8, 2023

Always excellent customer service and I trust Dr. Fields! Very honest and never trying to upsell!

Mar 6, 2023

Appointment was easy to schedule, quick, and thorough

Mar 5, 2023

Valley Optometry is a great optometry office, I have been going there for years. From the doctors to the staff, everyone is friendly and the doctor's really care about their patients. Highly recommend.

Mar 2, 2023

I love the team at Valley Optometry! Everyone is so friendly here and it’s such a beautiful office.

Mar 1, 2023

The entire hospitality was outstanding. My family and I have been attending for just a couple of years now and they've been awesome! The Best experience.

Feb 27, 2023

Beautiful office and friendly staff! The Doctor was thorough and patient. I love the selection of frames!

Feb 27, 2023

I have gone to Dr. Marshall Field for many years. He is very kind, professional and conscientious in his work. I highly recommend him.

Feb 24, 2023

Everyone was so polite and professional

Feb 17, 2023

Dr. Kongsakul is a kind and patient doctor. I like the way he explains every step during the eye examination.

Feb 16, 2023

The staff was friendly and explained thoroughly what each test was for. Very patient too! It did feel a bit like I was being pushed to buy glasses, but I've experienced other places where it was an actual hustle to do that. The office was very clean, modern looking and overall inviting.

Feb 15, 2023

I was impressed with the kindness and professionalism exhibited by every single person I came in contact with. It was my first visit, but definitely not my last. I will count this as my go to for my eye care. The exam was comprehensive and the Dr explained everything to me, showed me all the pictures so when I left I was fully informed. I love this place!

Feb 6, 2023

I was impressed on my first visit. Didn't have to wait long. The front desk staff and technician were polite and helpful. Dr. Kongsakul explained everything in easy to understand terms. Very organized office

Feb 4, 2023

very nice people in this office, Alexandra was a sweetheart very helpful thank you so very much

Feb 1, 2023

The staff was helpful, knowledgeable, and patient. Ease of making the appointment, waiting time was very short after arriving.

Jan 16, 2023

Impression that I received from the doctor was that I was wasting her time. Not friendly at all. Gave different options for prescriptions glasses but didn't give an expert opinion on the best direction for me to go. SAD that I felt uncomfortable and couldn't ask her questions. I will plan another eye exam with another location and hopefully things will turn out differently.

Jan 11, 2023

it good eye place and office look nice and it smell good inside

Jan 9, 2023

By far, the BEST optometry office I've ever visited.

Jan 3, 2023

Everything from the moment I walked into the choosing of the glasses went smoothly and professionally. Great employees and Dr. Field was great as always.

Dec 31, 2022

Valley Optometry is a state of the art facility with top notch doctors and a friendly staff. The eye examine is very detailed and they have an excellent selection of frames. Highly recommend.

Dec 31, 2022

Very through and professional. Everything about the health of my eyes was explained to me by Dr. Field.

Dec 30, 2022

Very professional and knowledgeable staff and doctor. Simple explanations of all the procedures that were included in my visit.

Dec 16, 2022

Very friendly and efficient.

Dec 13, 2022

Very professional and friendly

Dec 9, 2022

I really liked being taken care at the time of my appointment and the friendliness from everyone!

Dec 8, 2022

I love Dr. Kongsakul - he is medically thorough and persistent in finding the best contact prescription for your needs. The office also offers a nice selection of glasses and an easy text messaging service for appointment reminders and confirmations. A+!

Dec 7, 2022

Have been with them for years excellent optometrist and front staff is top notch professionals.

Dec 3, 2022

Staff pleasant very informative and up front of expected cost above insurance coverage.

Nov 30, 2022

Staff is very friendly and attentive.

Nov 29, 2022

There are really no choices for glasses, they basically look all the same. When they found a pair of metal ones, not on display but in a drawer below, the price was way to high. Bring or buy your frames from somewhere else.

Nov 26, 2022

Valley Optometry Eye Center is a fantastic optical establishment. The staff is friendly, professional and efficient. Their equipment is all state of the art and the exam was incredibly thorough. I’m especially impressed with Dr. Kongsakul, he is very patient and knowledgeable. He was able to thoroughly explain the causes of dry eyes and more importantly sent me home with a remedy that seems promising. I look forward to my next appointment with Valley Optometry Eye Center.

Nov 24, 2022

Absolutely pleasant and great👍🏿

Nov 19, 2022

Very nice staff. Very patient physician and good bedside manner.

Nov 10, 2022

Very friendly staff, good people skills. Great through doctor with a wonderful bedside manner as well as very patient.

Nov 10, 2022

Have had good experiences with reception team and eye glass sales. I believe the actual vision testing is above average and trust the overall analysis.. I’ve not been very impressed with the actual doctors who perform these tests. They are not very communicative and don’t make that extra effort to discuss vision care. Has a previous doctor at another place who talked about vitamins, diet and general long term care and expectations. Here I just get the feeling of being herded in and out as fast as possible.

Nov 2, 2022

Everyone is so professional and knowledgeable. Staff is courteous and kind. Large selection of classic and trendy glasses to choose from. Beautiful and welcoming decor.

Nov 1, 2022

Everyone in the office was pleasant, attentive, and down-to-Earth. Dr. Andy was thorough and communicative. Overall a great experience that solidifies my theory that optometrists are the coolest doctors.

Oct 25, 2022

Great honest service. Everyone was super helpful and respectful.

Oct 25, 2022

Everyone was very nice and helpful. Very happy with the services I received and the doctor I saw. Definitely will be returning for my future exams

Oct 20, 2022

On time, courteous, helpful

Oct 18, 2022

I go here, to Andy, that should be good enough, I trust this man with my 46 y/o eyeballs. Nuf Said

Sep 22, 2022

Awesome service and personal

Sep 19, 2022

I love this office. Dr. Field is one of the best doctors I have ever seen, very kind and professional. I would definitely recommend this place to friends/ family.

Sep 16, 2022

Staff is very well trained. They take the time to answer any and all questions. Your visit will be thorough.

Sep 15, 2022

They are very organized and professional, short wait in waiting room then I was taken back to start annual exam. Office is clean and did not appear to over book as one person left as I got there and as I was leaving someone was coming in. Everyone there was pleasant to talk to and to seemed efficient.

Sep 10, 2022

Excellent retina digital exam, with a knowledgeable eye doctor, Dr. Gina Shao, OD

Sep 8, 2022

The staff is super friendly and so are the doctors.

Sep 5, 2022

I thought that Dr. Field gave the most thorough exam I’ve ever had in 30 years. For years I have told ophthalmologists and optometrists that I didn’t think my contact prescription was right. He put me in a pair that has me seeing perfectly. As for the staff, I don’t know her name but the woman who did the initial test was very nice, and the optician who helped me was excellent. She steered me from buying something the doctor suggested but she recognized would be a mistake for me.

Aug 19, 2022

The staff and doctor were both very friendly and gave clear information

Aug 12, 2022

You were very helpful And informative Thank you

Aug 11, 2022

Knowledgable and friendly staff.

Aug 10, 2022

Very friendly advance atmosphere, our first time visit and we like it right away.

Aug 3, 2022

Dr. Andy Kongsakul is the best optometrist!

Aug 2, 2022

Everyone was great! Place, clean & refreshing!

Aug 1, 2022

Very friendly staff and doctors. They answer questions patiently and does thorough eye tests.

Jul 23, 2022

Wonderful staff and equipment, I would definitely recommend it!

Jul 20, 2022

The staff was very kind and I felt comfortable my entire visit there. Kudos to the team for being professional and great at their jobs!

Jul 16, 2022

Friendly service, professional staff.

Jul 8, 2022

It has been a while since I’ve received care and was pretty hesitant in going. So I decided to go to Valley Optometry. Dr. Shao and staff were really friendly and helpful.

Jul 6, 2022

First time there. The staff was amazing. Place was super clean and the Dr. was a professional. We are making this our home for eye care.

Jun 28, 2022

Very new and modern equipments. Very nice and knowledge staffs. Very good doctor, explaining clearly and details our questions and concerns.

Jun 23, 2022

Everyone is super friendly and very helpful. I really appreciate how quickly they get me in and not have to sit and wait a long time like at other doctor’s offices.

Jun 20, 2022

I have been visiting VOEC since opening. Try this clinic and you will not be disappointed.

Jun 12, 2022

Every time that I visit the office the staff is very attentive, friendly and know their work. Thanks

Jun 8, 2022

I hadn’t had an eye exam in a VERY long time, but my experience here was amazing. Making the appointment was easy, as well as being able to submit paperwork ahead of time. Everyone was very kind and helpful. The process was very smooth and everyone who helped me explained what I would experience next very clearly. Incredibly positive experience and I’m absolutely coming back.

Jun 1, 2022

I have been seeing Dr Marshall Field for years he gets a 10 thumbs from me and the staff are great!

May 30, 2022

Dr. Andy is very patient and thorough and his staff is very calm and professional.

May 27, 2022

very professional, timely & friendly staff

May 26, 2022

Very friendly and caring staff. Dr. Kongsakul took the time to thoroughly review my eyes and offered great recommendations. He has a great demeanor I would recommend him to all my friends and family. Beautiful office with great selection of glasses.

May 26, 2022

Awesome as always! Highly professional and very helpful

May 26, 2022

Place is very nice and clean, personal very professional and kind.

May 18, 2022

Best place for exams and glasses.

May 16, 2022

Super friendly office and very informative doctor's and staff, was in and out in no time.

May 11, 2022

They're always very professional and I feel they thoroughly check the health of my eyes.

May 9, 2022

very modern office with neat automated systems that don't sacrifice the human touch. dr. shao was great and i'm hopeful that i'll finally be able to get a pair of glasses that i can comfortably wear all the time.

May 7, 2022

Very professional..all employees polite and respectful. Would recommend to all my family and friends.

Apr 28, 2022

I am satisfied from my visit.

Apr 25, 2022

Efficient, thorough, knowledgeable optometrists.

Apr 19, 2022

Amazingly friendly staff.

Apr 15, 2022

Good service The staff very nice Only thing is the prices are very high,

Apr 13, 2022

Dr Andy was very caring gentle and sweet with my son. He took his Time to examine my son and to explain me what’s going on

Apr 12, 2022

Always a very knowledgeable and professional experience! I appreciate how things are explained in detail. Everyone in the office seems to work well together!

Apr 7, 2022

Very friendly staff. Have been a patient for some time now. Dr. K is very nice, listens and makes sure he answers any questions or concerns you have. Very nice office.

Mar 29, 2022

Great friendly staff. Dr. K is very nice doesn’t rush through your appointment. Makes sure all your concerns are taken care of.

Mar 29, 2022

Very friendly staff. Dr. K is great. Nice clean office.

Mar 29, 2022

Karen is the best has the most patients for me when choosing glasses !!! Been coming here for years ! Love it

Mar 1, 2022

The staff is great, waiting time is great, and the doctors answer all my questions very professional.

Feb 22, 2022

Very nice people, and the waiting time is Minimal

Feb 17, 2022

Excellent costumer service ! Patient and accommodating .

Feb 2, 2022

The tech, doctor and frames people are all professional, helpful and polite. I found the exam modern and pleasant.

Feb 1, 2022

I thought your eye exam was very professional.

Jan 25, 2022

The office is always professional and informative. The care they give is of high quality, and your contact/glasses orders arrive quickly, and they offer home delivery too.

Jan 17, 2022

Every one of the staff at Valley Optometry Eye Center were courtesy, professional, warm and diligent in their care of me. I loved all the technological devices that checked my vision and eye health and how the optometrist so thoroughly explained to me how my vision has changed since my last exam. I also appreciated the explanation as to the best way to support me seeing optimally, that is, having a 2nd pair of glasses for my work at the computer. The staff member who also helped me pick a 2nd pair of glasses and with billing was exceptional. She was easy to follow and very kind.

Jan 13, 2022

Great customer service. The staff is very friendly, knowledgeable and ready to help you resolve any problems yo may have.

Dec 28, 2021

Staff was friendly and helpful, was in and out in no time. Had something break off of my glasses and they repaired it then noticed I had some scratches on my lens and checked my warranty and saw I had lens coverage and ordered me a new pair with no cost. Love this team

Nov 29, 2021

Staff and doctors are very attentive to my needs.

Nov 10, 2021

Efficient, courteous and friendly. Clean facility, nice environment.

Nov 4, 2021

Beautiful, clean office. Great staff and the best Doctors! Dr. Kongsakul provides a thorough multitude of tests, with calm, kind and extremely friendly care!! I wouldn't go anywhere else!

Oct 26, 2021

What I really like is the professionalism that drives the whole staff, doctors, excellent service

Oct 23, 2021

Very clean and professional office. The staff very efficient and knowledgeable. Dr. Kongsakul very good!!!

Oct 19, 2021

I have been going to Valley Optometry since they first opened and I only trust them with my and my family’s eyes! I refer anyone I know to see them.

Oct 5, 2021

Great customer service and doctors and staff.

Sep 29, 2021

The whole staff was super friendly! I definitely felt very welcomed. Dr. K was very helpful with everything!

Sep 28, 2021

professionalism and state of the art equipment.

Sep 24, 2021

Very friendly clean on time

Sep 11, 2021

Five Star customer service! Great doctor! ⭐⭐⭐⭐⭐

Sep 2, 2021

We are satisfied for the good services especially the staff in the front. Keep up the good work.

Aug 19, 2021

Emi is the sweetest person I've ever met!!!!

Jul 8, 2021

Great experience. The entire staff and Dr. Field were courteous, efficient, knowledgeable and extremely helpful. I am in need of a very specific type of prescription and they went out of their way to accommodate my needs. I strongly recommend you give them a try for any and all your optical needs.

Jul 3, 2021

Super grateful for your whole team. Thank you for making my appointment as smooth as possible. Professional from start to finish and felt you all really do care about your job. I will recommend everyone I know to go to your office. Thank you for taking care of my eyesight with the best technology and experience. Thank you.

Jul 1, 2021

Dr. Field has been my doctor for many years. And all his staff members are helpful, knowledgeable and pleasant. The wait time for appointments is short.

Jun 21, 2021

very professional & friendly!

Jun 19, 2021

Everyone was very friendly and got me in and out quickly.

Jun 15, 2021

They are very professional the doctor i saw was the perfect eyes doctor you can whish for your problems for your vision thank you so very much for that he take all precautions necessary to clean up the place for me before doing anything ,and he explained to me all about my vision ,the young girl a saw for the choice of my pair of glasses why so nice caring and so sweet you can go to that office without a doubt about it the perfect place for you thank you to all Gina L

May 31, 2021

The staff here are friendly and helpful. I moved to a different area but decided to stay with them because of their good service.

May 21, 2021

Everyone in this sparkling clean office is pleasant and Dr. Kongsakul gave a thorough eye exam and then clearly explained his findings. Can’t wait for my new glasses!

May 11, 2021

always friendly and helpfull

May 3, 2021

My experience was exceptional, staff and doctor very polite and professional . Would highly recommend.

Apr 20, 2021

EXCELLENT SERVICE, THANKS 😊

Apr 14, 2021

I wrote up a very positive review yesterday. Maybe it was Yelp? Im very busy, but wrote a wonderful review of you guys!

Mar 9, 2021

Staff very friendly and helpful! Doctor took time to review testing results and recommendations.

Mar 3, 2021

The staff was very courteous & efficient. The variety of frames to choose from was excellent. The cost for my glasses was very reasonable

Feb 18, 2021

The best eye doctor I've ever been to, so up with the technology and the staff are really great and listen to me about what I needed in my glasses didn't try to push the extras they offered but didn't push love this place

Feb 10, 2021

Highly recommend Valley Optometry - super friendly and helpful staff who really take the time to listen and understand what your concerns and questions are.

Feb 9, 2021

I recommended this eye care clinic

Feb 3, 2021

The doctors and staff are amazing. The care and service is outstanding. The lab they use for lenses is terrible. Every time I have ordered lenses from them they come back wrong and have to be redone. They take over a month to get the order completed and even after that, they do not have the correct coatings, do not fit the frames, or are the wrong prescription. Again, doctors and staff are outstanding, lab is awful.

Jan 30, 2021

This was my first visit and my husband and I were so happy and impressed with both the staff and the office. Every employee we met were all very helpful, very welcoming and so pleasant. The office was kept very clean and anytime we used a new machine or tried on glasses everything was wiped down before and after we touched it. Thank you so much Valley Optometry eyecare!

Jan 20, 2021

Valley Optometry Eyecare Center was very efficient during my visit, starting with the appointment reminder, Covid-19 screening, and home delivery of my eyecare products.

Jan 19, 2021

Super friendly service, quick, very informative and amazingly sweet- the whole staff!

Jan 14, 2021

Dr. Andy and staff are very helpful and we appreciate all their Covid precautions. We see them annually and their friendly staff are always helpful and accommodating.

Jan 12, 2021

Wonderful customer service. Made me feel welcomed from the moment I walked in. Representative was very informative and answered all my questions very clearly. Will definitely be coming back.

Jan 3, 2021

Appreciated the email response and option to text to confirm my appointment!

Dec 22, 2020

Very professional and friendly

Nov 26, 2020

Very friendly staff and physicians with up to date communication with patients.

Nov 5, 2020

Everyone was very nice and welcoming! I also appreciate the protocols they are taking during the pandemic. Everything was sanitized and cleaned all the time and the Dr. and Front Desk associates were very helpful.

Nov 3, 2020

the doctor and staff is awesome

Oct 12, 2020

I love Valley Optometry Eye Care Center Dr Shin is such a professional and personable Optometrist and all the assistants and office workers are kind, thoughtful and knowledgeable about vision care for their patients. I’m very thankful

Sep 16, 2020

super nice and friendly stafff

Jul 23, 2020

I have been going to Valley Optometry for several years for my annual eye exam and buying of glasses. I always have a positive experience with the appointment. The staff is knowledgeable and friendly. I never feel rushed with either the eye exam or picking out new glasses. I would definitely recommend Valley Optometry for your eye care needs.

Jul 21, 2020

Great caring and knowledgeable doctor, great and courteous staff.

Jul 12, 2020

Very friendly staff. Great experience overall!

Jul 9, 2020

Well organized, and well distanced. Staff is always polite and friendly!

Jun 11, 2020

Really good service in Valley Optometry Eyecare center.

Jun 9, 2020

A very pleasant experience ( annual eye exam )

Jun 9, 2020

Friendly staff and doctors. Always seen at appointment time.

May 19, 2020

He makes his patient feels comfortable. For someone that had multiple eye surgeries, it’s difficult to find an optician that knows what they are doing. He empowers patients to make their own decisions without compromising your vision. I would highly recommend him.

Feb 8, 2020

Great staff, Dr, and outstanding service

Feb 1, 2020

All staff members are all pleasant. I have been coming here for 3 years and getting excellent service. My recent service with Dr Andy Kongsakul was great. I felt comfortable with him and he provided excellent service.

Jan 27, 2020

Dr. Kongsakul uses the latest equipment but still providing old-fashioned care. The staff is also friendly and helpful.

Jan 25, 2020

Truly phenomenal service could not ask for a better visit shout out to the amazing staff and Doctors/ Optometrists.

Jan 18, 2020

I enjoy visiting with Dr. Kongsakul as he's thorough and personable. I recommend this office highly.

Dec 28, 2019

I was genuinely impressed with the state of the art equipment, more so since I hadn’t been checked for 4 years! But all levels of staff were courteous, helpful and patient.

Dec 11, 2019

Best Optometry hands down. Been coming here for the past 6+ years. Great staff with state of the art technology to keep your eyes looking sharp. Vision is important so need to preserve it and detect any disease early so it's not to late or out of control. Dr K awesome and I recommend him and his associate's for your eye care. Thank you for everything that you do Dr K.

Nov 27, 2019

Amazing staff that provides great customer care from beginning to end. Dr. Kongsakul was thorough and took time to address all of my questions and concerns. I highly recommend Valley Optometry Eye Care Center!

Oct 19, 2019

If I had known this is what a REAL eye exam was, I would have never wasted my time and money going to any other Optometrist. The entire team was very professional and very knowledgable. I enjoyed having each test explained to me. Doctor Kongsakul took his time to ensure my exam was very detail oriented. This was the first time I actually saw my optic nerve and it was very educational and enlightening. I greatly appreciate knowing the details about my eyes not to mention the fact that I was confident I received the exact prescription for my eyes. Thank you.

Oct 12, 2019

Dr. Kongsakul, you are probably the nicest doctor I've ever met. Thank you for all of your care.

Oct 6, 2019

Came here for a dry eye evaluation and Mibo Thermaflow treatment for my dry eyes. Dr. Kongsakul was incredibly informative and explained all of the exams thoroughly to me. He did a great job of explaining my diagnosis and gave good advice on how to maintain treatment at home.

Sep 18, 2019

It’s always a pleasure to be in the presence of the whole Team. Everyone is very respectable and attentive in all aspects of all my visits. Thank You!!

Sep 17, 2019

Wonderful staff and service

Sep 11, 2019

Terrific! The best eye care center with the most modern equipment that most others don't have. Great staff; very professional and caring. I love this optometrist center! I highly recommend it! Maria Kemp

Aug 29, 2019

Dr. Andy Kongsakul has well knowledge to teach the clients how to improve eyecare, as well with professional to serve his clients to remind and make an appointment annual to follow up.

Aug 15, 2019

Wonderfully kind staff and great doctor. I loved how they used updated technology. It's a little far but when you find a great place, you don't mind the distance.

Jul 29, 2019

Love this place! Always exceptional service every year I come in for my annual check up.

Jul 6, 2019

Been going since Open I believe AND have been fully Satisfied with their Optometry visits.🍁

Jun 29, 2019

Love the Doctor, staff and service!

Jun 26, 2019

Been looking for safety glasses for work and I'm glad I checked this office. They are very accommodating and was able to get an appointment right away.

Jun 26, 2019

I visited Valley Optometry yesterday for the first time. I had an eye exam and ordered new glasses to be made with the frames I brought in. The staff was very friendly and courteous and Dr. K was very knowledgeable and professional. He took the time to personally review my exam with me and made me very comfortable with the experience. Very good experience overall. The only reason I'm not rating this as excellent, was due to having a new employee in training perform the fitting. Fortunately a veteran employee cross checked her work and made the needed corrections. It's understandable for the need to train new employees and I'm very thankful her work was cross-checked. I definitely recommend this business.

Jun 26, 2019

During our visits, we felt that Dr. Andy Kongsakul is a caring doctor who puts his patients ahead of his practices.

May 20, 2019

Dr. Kongsakul was amazing. Very nice and helpful. I’ve been going to this optometry office for years and the staff is always great.

May 4, 2019

Friendly office & excellent care from Dr. Andy. Thanks so much for getting me in!

Apr 27, 2019

I Love Valley Optometry Eye Care Center! This place is clean and has incredible staff members and optometrists. What I appreciate is that they have some of the greatest technology. I am so glad that I do not have to get my eyes dilated and how the Optomap is utilized at this place. Every staff member is friendly and helpful. I am so thankful! I give this place a thumbs up!!!

Apr 16, 2019

Pleasant service and excellent consultation.

Apr 8, 2019

I am coming to this place many years, they all are great, Dr. Kongsakul is very knowledgeable and nice, it's a pleasure to be theirs patient Lea

Apr 7, 2019

This is the best office I have had the pleasure of dealing with. - highly professional, courteous, state of the art equipment! I highly recommend.

Apr 3, 2019

Dr. K. was very knowledgeable and made me feel very comfortable during my eye exam.

Nov 30, 2017

It was the right wait and staff!

Nov 2, 2017

Great and kind. Very thoroughly explained exam.

Oct 11, 2017

Everyone was so kind and caring, I really felt like I had friends taking care of me. The office is very clean and they have up to date technology. There was no rush even though they were busy and they explained everything to me in detail. They went above and beyond the service I've had at other businesses.

Aug 1, 2017

Hi, Andy, I especially appreciated your auxillary staff helping me right away. The appointment went very smoothly.

Jul 28, 2017

This was my third annual exam, the gals in office are always so friendly and welcoming. Do. K is easy going, smart and knowledgeable. He has seen all three of my kids and took the boys in stride. We started going cause it's close to our house, but continue to go for the amazing service.

May 16, 2017

Awesome first impression!

Apr 4, 2017

Great staff and Dr. Kongsakul is knowledgeable and explains everything in great detail.

Mar 14, 2017

I had gone to a different Dr. last year due to our moving out of the area and was very unhappy with the results, so I went back to your office and felt more relaxed and very happy with the service.

Mar 6, 2017

courteous and prompt service. my 5 year old felt comfortable and at ease. Excellent first visit for him.

Jan 19, 2017

Great doctor and great staff

Dec 7, 2016

Absolutely the best!!! Very thankful for the great service, and awesome staff!

Nov 8, 2016

Dr. Andy was extremely nice and explained in detail my eye exam and took the nessary time with me to answer all my questions.

Oct 20, 2016

The staff and Dr. Andy Kongsakul were all very helpful and kind.

Oct 19, 2016

Great doctor and service!!!

Sep 28, 2016

As always, we had a great appointment with Dr. Kongsakul. He saw my son on time and had us out in a timely manner. His friendly and caring staff was very attentive and helpful.

Sep 13, 2016

I was really pleased with the service provided by Dr. K. The service was prompt. He was honest and told me that my vision could not be further improved by changing my prescription. Saved me the need to buy a new pair of unnecessary glasses.

Sep 9, 2016

Very professional and friendly office!!

Jun 28, 2016

Everyone at Valley Optometry has been warm, welcoming, and courteous. I appreciate the attention to detail as my eyes have a pretty strong astigmatism, as well as being very very near sighted. Thank you to Dr. Andy and Dr. Field for figuring out my perfect contact lens fit.

Jun 16, 2016

The clinic and the staff were amazing. They had did such an amazing job as it being my first time there.

May 26, 2016

I recommend dr.Marshall and his staff highly I been with them since I was 14. I love this place highly recommended on a scale 1-10 they're 1 million.

Apr 6, 2016

The Best Eye Clinic in LA! I travel far to reach this clinic and was not disappointed by the service I received! It was a great experience overall.

Mar 31, 2016

Friendly and professional group of people.

Mar 30, 2016

Service out standing people there make you feel welcome but the most is the courtesy and pleasant service they provide you. Dr Andy by far has been to me the best doctor I ever seen through out all my visits at the this location. Thank you Dr Andy for your service may this service continue for many more years.

Mar 27, 2016

The entire experience was great!!

Mar 25, 2016

This is the best experience I had with ophthalmologists. I definitely recommend to go to this doctor. He stays on top of technology and is attentive to each case.

Mar 24, 2016

Satisfaction on customer service.

Mar 21, 2016

My experience at this eye doctor was wonderful I hadn't been to an eye doctor in years I was a bit nervous but the staff and the doctor made me feel comfortable and explained everything and their equipment was very fancy and high tech

Mar 6, 2016

Dr. Andy Kongsakul is the best!!! He's the reason I go back. The front staff also very nice and helpful but they need to thoroughly review and understand insurance coverage before giving out information. I had to explain my plan for them to give me the correct information.

Mar 3, 2016

The staff at Valley Optometry was very nice and helpful. The cleanliness of the facility is great and the prices are within budget.

Mar 2, 2016

I was quite pleased with the service from front desk to doctor. The modern eye-exam equipment is impressive. Overall, my first visit was an excellent experience.

Mar 1, 2016

The front office was great, I had a slight issue with my insurance, but they were able to accommodate me and clear the issue. I've been coming to this location the past 3 years and the service is wonderful.

Feb 21, 2016

Doctor very friendly, very good selection in frames and prices. Only thing front desk not so friendly very serious.

Feb 19, 2016

A very quick and thorough examination with the latest gadgets. I really appreciated Dr Kongsakul time and his patience in explaining the examination process.

Feb 6, 2016

I got a next day appointment. My wait time was about 10 minutes to see the doctor. The pricing was straight forward depending on insurance.

Jan 6, 2016

Overall experience was great. Staff and Doctors care about their customers, and provide friendly service to me and my family members.

Dec 20, 2015

I truly enjoyed my eye exam at Valley Optometry Eyecare Center. The equipment is amazing. I should have gone sooner. The staff was courteous and smiled often. I look forward to my next visit. Wow!

Dec 12, 2015

Nice office. Dr. Marshall Field and his staff are excellent.

Dec 12, 2015

Did not feel comfortable with the Doctor. Not happy I did not get to see the same Dr. I had seen before. Prices are outrageous , so I had to leave without getting the glasses that I needed. Also very disappointed that even though I purchase my previous glasses from this office and I wanted to use the same frame on the new glasses they would not take responsibility if something happened to my frames while they were exchanging the lenses. Very disappointed .

Nov 29, 2015

Dr. Marshfield is always wonderful with us and very patient.Everyone at the office is very nice and welcoming.Vanessa is the best.

Nov 15, 2015

Everyone is very helpful and efficient. Made me feel at ease and cared for.

Nov 12, 2015

I have never experienced this great service from any other optometrists I was taken care of with understanding and consideration and didn't feel pressured to hurry up. I highly recommend this place to anyone and everyone. The staff were awesome as well

Nov 5, 2015

The OD name is not listed in the survey.She is Japanese. She is very good and take very good care of eye examination. She is friendly and very nice. A+++++

Oct 13, 2015

This office is super friendly and made my exam go smoothly.I would highly recommend going to this eye facility.

Oct 5, 2015

Excellent customer service, staff is very knowledgable in everything you could possibly ask them! Very sweet girls. Made sure all our expectations were met!

Sep 28, 2015

By far the best place for your eye care needs. Wonderful staff and Dr. Andy is great!

Sep 10, 2015

An excellent experience. Fast, friendly, and professional service. No long wait.

Sep 2, 2015

I had my check up with Dr Marshal Field. He was excellent. I like the way he explained everything to me. I had no doubts when I left the Doctors office.

Aug 30, 2015

Dr. Kongsakul was great with my kids and the front desk staff was warm and welcoming. I would recommend friends and family to come to this office for their eye care needs.

Aug 20, 2015

This is a really great eye doctor, really friendly with children, but not that many types of frames to choose from. I was looking for Women's frames with metal on the top and clear on the bottom. I did find a pair of all metal that's really light and cute. All staff are very nice and explain every procedure in detail. =)

Aug 16, 2015

Staff is always courteous and attentive. Dr. Shin is amazingly caring, courteous and professional. She offers excellent advice and suggestions. It's a pleasure coming in with my Mom for our annual visits.

Aug 12, 2015

I HAVE USED DR. FIELD FOR MANY YEARS.

Aug 11, 2015

I loooove going back to Valley Optometry every year! The doctors and staff are very professional and provide EXCELLENT customer service. They offer great suggestions and will work with your budget! I do look forward to my annual eye check up! :)

Aug 5, 2015

my experience was perfect

Aug 2, 2015

The office staff are very friendly, efficient & knowledgeable. Dr.K is always friendly and professional. He believes in making things right. A very satisfying experience!

Aug 1, 2015

It would probably be best if you made sure you verify your insurance before you go in.

Jul 27, 2015

You would not expect a quality eye practice in a small strip mall in Reseda, so do not let first impressions persuade you otherwise. I strongly recommend you come here for optometric eye tests using the latest technology.

Jul 11, 2015

Great staff! Very clean and welcoming. Dr. Fields is the best doctor in the Valley.

Jul 9, 2015

Very friendly and helpful staff .

Jul 8, 2015

My husband and I are very pleased with the service we received from both Dr. Field as well as the office staff. Thank you very much.

Jul 1, 2015

My review is this is a place where they actually care about the health of your eyes. They take time to explain everything to you. A gift that seems to be lost in the medical profession today.

Jun 25, 2015

Friendly staff and very helpful

Jun 21, 2015

Dr. Marshal and his staff were very nice and helpful and from the moment that I stepped into the office they put me at ease and made me feel very comfortabl. The examination was done proffecionally and I was very happy and satisfied with the way everything was handled. Shaun

Jun 20, 2015