Virginia Eye Institute- Huguenot

Bringing your world into focus

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Reviews

StarStarStarStarStar Great service. I felt that the staff took a si... —    (Patient since Thu Nov 15 00:00:00 MST 2012)

Great service. I felt that the staff took a sincere interest in me and took every measure to ensure my prescription was accurate.


StarStarStarStarStar The best total eye facility in VA  —    (Patient since Fri Jan 29 00:00:00 MST 2016)

The best total eye facility in VA where you have the best of care. Dr. Baker is fabulous and you can tell the patient's concerns are of the most of concern to her and the entire staff.


StarStarStarStarStar Thourough, professional, compassionate. —    (Patient since Mon Feb 04 00:00:00 MST 2013)

Thourough, professional, compassionate.


StarStarStarStarStar Bullock is great. I trust him with my eyes! —    (Patient since Wed Dec 28 00:00:00 MST 2011)

Bullock is great. I trust him with my eyes!


StarStarStarStarStar great experience at Huguenot location —    (Patient since Tue Mar 29 00:00:00 MDT 2016)

The office staff were friendly and organized. The wait time was very reasonable. The doctor was patient, knowledgeable, kind, and great with my daughter. Great experience!


StarStarStarStarStar TOO LONG WAIT TIME to start. —    (Patient since Wed Oct 19 00:00:00 MDT 2011)

I was10 minutes early before my appointment time and had to wait over 40 minutes in waiting room 1 for my visual. The only reason I was called in then was when I went to the receptionist to complain about my long waiting time, even though when I came into Room 1 there was no one there at that time. It would appear as if people who registered after me were called in before me.


StarStarStarStarStar It was a veryy good visit. —    (Patient since Mon Aug 08 00:00:00 MDT 2011)

It was a veryy good visit.


StarStarStarStarStar  —    (Patient since Wed May 25 00:00:00 MDT 2011)

It was a very good visit.


StarStarStarStarStar Dr. Bundy is the best all way around —    (Patient since Mon Jul 18 00:00:00 MDT 2011)

Dr. Bundy is the best all way around


StarStarStarStarStar Superior care from entering door to exiting doo... —    (Patient since Wed Jun 01 00:00:00 MDT 2011)

Superior care from entering door to exiting door.


StarStarStarStarStar Dr. Brown and her team are awesome. Thank you t... —    (Patient since Thu Feb 07 00:00:00 MST 2013)

Dr. Brown and her team are awesome. Thank you to take care of my Maria!


StarStarStarStarStar Technically excellant and compassionate care —    (Patient since Wed May 02 00:00:00 MDT 2012)

Technically excellent and compassionate care by physician and entire staff.


StarStarStarStarStar While service was professional, the wait time w... —    (Patient since Fri May 25 00:00:00 MDT 2012)

While service was professional, the wait time was ridiculous. I was there almost 2 hours for a routine eye exam.


StarStarStarStarStar Dr. Baker and her team is awesome. —    (Patient since Mon Mar 25 00:00:00 MDT 2013)

Dr. Baker and her team is awesome.


StarStarStarStarStar The staff was ahead of time and very profession... —    (Patient since Tue Dec 13 00:00:00 MST 2011)

The staff was ahead of time and very professional.


StarStarStarStarStar Anita Carpenter is absolutely wonderful. She t... —    (Patient since Tue Feb 28 00:00:00 MST 2012)

Anita Carpenter is absolutely wonderful. She took the time to make sure I had the best contact lens fitting and that I had the best vision possible. She also went over my Vision benefit package with me which was very informative and beneficial. I would highly recommend her to others.


StarStarStarStarStar A Valued Patient —    (Patient since Mon Nov 07 00:00:00 MST 2016)

As a health care provider, I don't often experience the patient perspective. It helps to do so ever now and then so that I can ensure my patients feel valued and reassured they are getting the best of care. The staff at Dr. Bundy's office are so exceptional in their caring professionalism that I inquired about the nature of staff training in patient care. The reply was that Dr. Bundy's expectations and high standards were the key. So noted and experienced.


StarStarStarStarStar VEI is an exceptional eye care group! After mo... —    (Patient since Mon Aug 29 00:00:00 MDT 2011)

VEI is an exceptional eye care group! After moving from Newark, NJ to Richmond, my brother, C.Futrell, Jr. (now deceased) made sure I chose your eye care service as he did. Dr. Slot & Dr. McGehee speak plainly so that I can understand my eyes' conditions with out stress. Thank you.


StarStarStarStarStar Had a very good experience at my appointment. ... —    (Patient since Wed Feb 25 00:00:00 MST 2015)

Had a very good experience at my appointment. Staff was extremely professional.


StarStarStarStarStar Always very professional and caring!!! Excellen... —    (Patient since Mon Jun 20 00:00:00 MDT 2011)

Always very professional and caring!!! Excellent doctors!!!


StarStarStarStarStar Great! Dr. Bundy and staff make the visits plea... —    (Patient since Wed Jun 29 00:00:00 MDT 2011)

Great! Dr. Bundy and staff make the visits pleasant and easy!


StarStarStarStarStar Always a pleasant visit. Associates are friendl... —    (Patient since Thu Sep 08 00:00:00 MDT 2011)

Always a pleasant visit. Associates are friendly, helpful and professional. Dr Knapp gives you a self assurance that you are in good hands under his care.


StarStarStarStarStar Best eyecare —    (Patient since Fri Jul 01 00:00:00 MDT 2016)

Virginia Eye Institute makes me feel that I have the best medical vision professionals taking care of my eyes. My vision after a cataract operation is the best I have had in many years.


StarStarStarStarStar Competent, welcoming, efficient —    (Patient since Wed Feb 08 00:00:00 MST 2017)

Competent, welcoming, efficient


StarStarStarStarStar Great Doctor —    (Patient since Tue May 28 00:00:00 MDT 2013)

Dr. Bullock & his nurse were so good to me. I really appreciate them working over to take care of my eye. God bless you!


StarStarStarStarStar Could not have had a better experience at a eye... —    (Patient since Tue Dec 18 00:00:00 MST 2012)

Could not have had a better experience at a eye doctor. Every one was most helpful.


StarStarStarStarStar Amazing!  —    (Patient since Wed Feb 08 00:00:00 MST 2017)

Everyone is very friendly and cared about us! And did a great job with my daughter and made her feel safe!


StarStarStarStarStar Great group —    (Patient since Wed Aug 17 00:00:00 MDT 2011)

Exceptionally excellent group of physicians. Great service.


StarStarStarStarStar Good work. Small comments are just as good as ... —    (Patient since Thu Jun 30 00:00:00 MDT 2011)

Good work. Small comments are just as good as long ones.


StarStarStarStarStar Excellent visit, as always. —    (Patient since Tue Jun 14 00:00:00 MDT 2011)

Excellent visit, as always.


StarStarStarStarStar Appointment was timely met and everyone was fri... —    (Patient since Thu May 16 00:00:00 MDT 2013)

Appointment was timely met and everyone was friendly and professional.


StarStarStarStarStar Love, love, love VEI Best docs in the world! ... —    (Patient since Fri Mar 02 00:00:00 MST 2012)

Love, love, love VEI Best docs in the world! Extremely knowledgeable and up to date!


StarStarStarStarStar Professional but friendly —    (Patient since Mon Feb 06 00:00:00 MST 2017)

Great first experience. Practice seems very organized, doctor seemed knowledgeable and took the time to explain my condition in patient friendly terminology.


StarStarStarStarStar Always a pleasure, everyone is very friendly. —    (Patient since Fri Jun 10 00:00:00 MDT 2011)

Always a pleasure, everyone is very friendly.


StarStarStarStarStar First class check-in, client support, and medic... —    (Patient since Mon Oct 10 00:00:00 MDT 2011)

First class check-in, client support, and medical services!


StarStarStarStarStar Excellent service. Quick, courteous and profes... —    (Patient since Tue Oct 15 00:00:00 MDT 2013)

Excellent service. Quick, courteous and professional service.


StarStarStarStarStar As usual, you all were great! —    (Patient since Tue Oct 11 00:00:00 MDT 2011)

As usual, you all were great!


StarStarStarStarStar Dr Jones is just the best! —    (Patient since Wed Jan 21 00:00:00 MST 2015)

Dr Jones is just the best!


StarStarStarStarStar Always has been a great experience! —    (Patient since Mon Aug 08 00:00:00 MDT 2011)

Always has been a great experience!


StarStarStarStarStar First appointment with new doctor —    (Patient since Tue Feb 28 00:00:00 MST 2012)

This was my first appointment with Dr. Ethnie Jones since my previous ophthalmologist, Dr. Todd Dabney, retired. I was very pleased and immediately at ease with Dr. Jones and her team. The transition has been seamless.


StarStarStarStarStar Yesterday's appointment went very well. —    (Patient since Fri Jul 08 00:00:00 MDT 2011)

Yesterday's appointment went very well.


StarStarStarStarStar I always enjoy coming to see Dr. McGeehee. He ... —    (Patient since Fri Mar 02 00:00:00 MST 2012)

I always enjoy coming to see Dr. McGeehee. He is so pleasant and cheerful. He puts me at ease and answers all my questions. The staff is kind and attends to me needs. I told Dr. McGeehee that he had to stay around for the duration of my time on earth and he said he would.


StarStarStarStarStar Very professional and courteous. —    (Patient since Mon Apr 23 00:00:00 MDT 2012)

Very professional and courteous.


StarStarStarStarStar Awesome practice  —    (Patient since Tue Jan 31 00:00:00 MST 2017)

Needed emergency visit and was treated with upmost caring and concern from first call and able to get in same day. Dr Bullock and his staff very knowledgeable and showed great understanding of not only my medical problem but my stressful situation as well. They even involved my wife in my care by letting her come back with me and talking to us both.


StarStarStarStarStar Always feel like I am at the right place for my... —    (Patient since Tue Oct 11 00:00:00 MDT 2011)

Always feel like I am at the right place for my vision needs.


StarStarStarStarStar GREAT! Visits are always perfect in every way. ... —    (Patient since Wed Sep 04 00:00:00 MDT 2013)

GREAT! Visits are always perfect in every way. I highly regard Dr. Brown and her staff as the best in eye care! Al High of Midlothian


StarStarStarStarStar It's all positive —    (Patient since Fri Sep 21 00:00:00 MDT 2012)

It's all positive; the people, the care, the concern. The only problem I have is getting an appointment. The lead time is much to long. I had to go to another optometrist two years ago before a trip to Ireland because I couldn't get an appointment in a month.


StarStarStarStarStar Great front desk service ... Carolyn was wonder... —    (Patient since Mon Dec 12 00:00:00 MST 2011)

Great front desk service ... Carolyn was wonderful


StarStarStarStarStar Excellent experience. Was seen promptly and Dr.... —    (Patient since Mon Nov 07 00:00:00 MST 2011)

Excellent experience. Was seen promptly and Dr. Baker was thorough, explained everything and was very kind.


StarStarStarStarStar Dr. Brown & her staff are awesome! (Everyone up... —    (Patient since Mon Aug 04 00:00:00 MDT 2014)

Dr. Brown & her staff are awesome! (Everyone upfront is always nice too!!!)


StarStarStarStarStar very good doctor and service —    (Patient since Fri Oct 21 00:00:00 MDT 2011)

very good doctor and service


StarStarStarStarStar Excellent care as well as excellent customer se... —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

Excellent care as well as excellent customer service!!


StarStarStarStarStar I receive so many requests for reviews. Please... —    (Patient since Fri Jan 27 00:00:00 MST 2012)

I receive so many requests for reviews. Please let me just say that in the future, if I am unhappy with any aspect of your services, I would prefer to write you a note online. These surveys take up too much of my time and I feel are just busy work that doesn't really tell you how I feel. Please know I will ignore these reviews in the future. I have probably been with Dr. Bullock for around 40 years. Isn't that an indication that I am VERY SATISFIED?


Reply

Thank you and we appreciate your time, words, and especially your loyalty. Thank you for letting VEI take care of your vision. You can delete in these in the future but I do send your kind words to Dr. Bullock and his team. Thank you again for taking the time to respond.

StarStarStarStarStar Dr. Bullock and his team are excellent.  —    (Patient since Tue Jan 31 00:00:00 MST 2012)

Dr. Bullock and his team are excellent.


StarStarStarStarStar Nancy T. Bloxom —    (Patient since Mon Oct 03 00:00:00 MDT 2011)

5 stars. Friendly, helpful staff. Dr. Bullock is the best.


StarStarStarStarStar Everyone was a joy. Thank you  —    (Patient since Tue Jan 24 00:00:00 MST 2017)

Everyone was a joy. Thank you


StarStarStarStarStar This visit was very pleasant and timely service... —    (Patient since Wed Aug 03 00:00:00 MDT 2011)

This visit was very pleasant and timely serviced too. The staff and doctor were very thorough in the preparation for my visit and answered any and all of my questions.


StarStarStarStarStar The service was excellent. Thank. —    (Patient since Tue Nov 18 00:00:00 MST 2014)

The service was excellent. Thank.


StarStarStarStarStar My visit was good.  —    (Patient since Fri Aug 14 00:00:00 MDT 2015)

My visit was good. The staff was pleasant and efficent. Dr. Baker is the best. Pretty, Profesional,and Polite.


StarStarStarStarStar Louie W. Love review of January 23rd 3:20 p.m. ... —    (Patient since Mon Sep 19 00:00:00 MDT 2011)

Louie W. Love review of January 23rd 3:20 p.m. appointment.


StarStarStarStarStar 6-month checkup —    (Patient since Mon Jul 25 00:00:00 MDT 2011)

Excellent visit with Dr. Bundy after taking photos.


StarStarStarStarStar The waiting time before the Dr. came in was exc... —    (Patient since Thu Aug 04 00:00:00 MDT 2011)

The waiting time before the Dr. came in was excessive (over 45 min)


StarStarStarStarStar Very Good Experience —    (Patient since Tue May 20 00:00:00 MDT 2014)

Very good experience for an annual eye exam at the Virginia Eye Institute.


StarStarStarStarStar Carolyn Foran  —    (Patient since Tue Jan 17 00:00:00 MST 2017)

Excellent service and helpful personnel.


StarStarStarNo StarNo Star I had an appointment for 10:00am. I first ente... —    (Patient since Fri Oct 28 00:00:00 MDT 2011)

I had an appointment for 10:00am. I first entered treatment area at 10:50am. Too long to wait.


StarStarStarStarStar Excellent, pleasant staff! —    (Patient since Thu Sep 01 00:00:00 MDT 2011)

Excellent, pleasant staff!


StarStarStarStarStar Exceptionalism —    (Patient since Fri Oct 28 00:00:00 MDT 2011)

A pleasant experience everytime I come to VA Eye!!! Dr. Jones does an excellent job in explaining any concerns you may have and she makes you feel as though you're talking with a friend you've known all your life!! Brandy was very helpful and patient with me choosing the right frames for me; we had a ball!!😊


StarStarStarStarStar I received great service and a warm welcome to ... —    (Patient since Fri May 27 00:00:00 MDT 2011)

I received great service and a warm welcome to VEI.


StarStarStarStarStar As usual everything was great. Dr Baker and her... —    (Patient since Mon Mar 25 00:00:00 MDT 2013)

As usual everything was great. Dr Baker and her assistant made me feel at ease and took the time to listen and answer all my questions. Thank You


StarStarStarStarStar My experience has been very positive. —    (Patient since Wed Sep 07 00:00:00 MDT 2011)

My experience has been very positive.


StarStarStarStarStar Outstanding personality and customer relation s... —    (Patient since Fri Jun 24 00:00:00 MDT 2011)

Outstanding personality and customer relation skills, I felt like a valued customer with the treatment I received


StarStarStarStarStar Charles was thorughly satisfied —    (Patient since Thu Jan 29 00:00:00 MST 2015)

I had a very pleasant overall experience. The exam was very thorough and informative. The doctor and assistants were very professional and answered all of my questions. I would definitely recommend family and friends.


StarStarStarStarStar Pleasant experience. . —    (Patient since Thu Jan 12 00:00:00 MST 2017)

Pleasant experience. This was my first visit to this facility, and other than finding the building confusing to locate where to find things, everything was fine. All staff were pleasant and helpful, and most important, the physician was competent, willing to answer questions, and suggested appropriate follow up care.


StarStarStarStarStar Very professional and efficient! I feel like ev... —    (Patient since Fri Dec 12 00:00:00 MST 2014)

Very professional and efficient! I feel like everyone who I came in contact with was not rushed and took time with me.


StarStarStarStarStar Great practice! I've been coming to see Dr Tric... —    (Patient since Wed Apr 04 00:00:00 MDT 2012)

Great practice! I've been coming to see Dr Trice for years. His staff is always great. They are very organized and appointments always run smoothly. I was in and out within 45minutes this times including checking in and out. Considering you have to have your eyes dilated for part of the exam I thought that was pretty good!


StarStarStarStarStar VEI is by far the best run operation I know; to... —    (Patient since Wed Nov 30 00:00:00 MST 2011)

VEI is by far the best run operation I know; top notch.


StarStarStarStarStar My appointment with Dr. Bundy. —    (Patient since Tue Jun 07 00:00:00 MDT 2011)

My appointment was informative as ysual. Dr. Bundy did his usual excellent job of explaining my options. His assistant was also very polite and helpful which was a great change from the way I was feeling when I called in for assistance.


StarStarStarStarStar Excellent and understanding —    (Patient since Mon May 14 00:00:00 MDT 2012)

Excellent and understanding


StarStarStarStarStar Very quick service and very nice personnel. —    (Patient since Mon Nov 07 00:00:00 MST 2016)

Very quick service and very nice personnel.


StarStarStarStarStar I really enjoy my visits to Virginia Eye Instit... —    (Patient since Fri Jun 28 00:00:00 MDT 2013)

I really enjoy my visits to Virginia Eye Institute-Huguenot. Dr. Slott and his staff treats me with the utmost courtesy and professionalism. My treatments have been a success.


StarStarStarStarStar Three cheers for Lisa —    (Patient since Mon Apr 09 00:00:00 MDT 2012)

Dr. Brown was very efficient and thorough. The real gem in this office is Lisa! She is warm, friendly and never makes you feel rushed.


StarStarStarStarStar Dr. Trice was great and I feel right at home w... —    (Patient since Wed Feb 15 00:00:00 MST 2012)

Dr. Trice was great and I feel right at home with him.


StarStarStarStarStar  —    (Patient since Tue Jan 05 00:00:00 MST 2016)

I love the beautiful view of the James River! Everyone is always very nice and professional. I have already referred 2 friends to Dr. Bullock. Please don't post anything with my name on social media. Thanks!


StarStarStarStarStar  —    (Patient since Fri May 06 00:00:00 MDT 2016)

Very pleasant experience, thorough, on time.


StarStarStarStarStar I'm always pleased with the my visit with Dr. S... —    (Patient since Tue Aug 23 00:00:00 MDT 2011)

I'm always pleased with the my visit with Dr. Slott and Dr. Bundy. However, the system had lost, deleted, or gave it to someone else my last visit with Dr. Bundy. Testing that was important is no longer in my file. This is not satisfactory with me! Now these test have to be done over! Not pleased! Other than this I've always been satisfied with VA Eye Inst. in all areas.


StarStarStarStarStar Always treated with courtesy and professionalis... —    (Patient since Fri Oct 18 00:00:00 MDT 2013)

Always treated with courtesy and professionalism.


StarStarStarStarStar I absolutely loved dr. Bullock, he was the best... —    (Patient since Mon May 12 00:00:00 MDT 2014)

I absolutely loved dr. Bullock, he was the best eye dr. I have ever seen.


StarStarStarStarStar Dr Jones .. —    (Patient since Fri Sep 02 00:00:00 MDT 2011)

Dr Jones and her staff are very cordial and professional. Dr. Jones is outstanding physician and her staff is excellent.


StarStarStarStarStar Went the extra mile to make sure that the RX of... —    (Patient since Thu Jun 19 00:00:00 MDT 2014)

Went the extra mile to make sure that the RX of the glasses were correct since I was experiencing adjustment issues with progressive lenses.


StarStarStarStarStar Very positive experience. —    (Patient since Tue Jan 03 00:00:00 MST 2017)

Very positive experience. Did not have to wait. Staff friendly and efficient. Doctor was excellent!


StarStarStarStarStar Very efficient, on time scheduling, pleasant em... —    (Patient since Wed Jun 01 00:00:00 MDT 2011)

Very efficient, on time scheduling, pleasant employees and reception.


StarStarStarStarStar  —    (Patient since Mon Aug 01 00:00:00 MDT 2011)

Donna Brown, M.D. has been my physician since 2003. I vividly remember the compassion she showed when first advising of the need to receive my first corneal transplant. In one of the scariest times in my life, I was provided with the comfort necessary to feel comfortable about this significant event. The staff of the practice are compassionate and have always been professional. I don't think you could find a better group of physicians to trust your eyes with!


StarStarStarStarStar Great/caring service. Will recommend to friends... —    (Patient since Wed Jul 09 00:00:00 MDT 2014)

Great/caring service. Will recommend to friends & family


StarStarStarStarStar My scheduled visit to Virginia Eye Institute on... —    (Patient since Thu Sep 27 00:00:00 MDT 2012)

My scheduled visit to Virginia Eye Institute on 3 Jan 2017 was a very pleasant experience as usual. Following check-in, my data file was updated, and I was sent to the gold waiting area. Within two minutes, I was called to have eye sight check and eyes dilated. Then I was led to the station where a photos of my eyes were taken for application to my digital file. Finally, I returned to the Gold area where Dr. Stoll evaluated the status of a bubble on the rear of my left eye. We discussed this matter, and I was scheduled to return in about six months, This all took about 30 minutes. It was well organized and very professional.


StarStarStarStarStar Excellet medical care by Dr Trice.  —    (Patient since Fri Oct 21 00:00:00 MDT 2011)

Excellent and met my expectations


StarStarStarStarStar Va. Eye Institute —    (Patient since Tue Aug 23 00:00:00 MDT 2011)

I have been going to the Virginia Eye Institute-Huguenot for years. My doctor, Dr. Bullock has been my doctor for years. I would not change unless he retires!!


StarStarStarStarStar Was able to get an appointment within a few hou... —    (Patient since Tue May 24 00:00:00 MDT 2011)

Was able to get an appointment within a few hours of calling. Dr. Perguson, who was on call and had a lot going on, took time to do a thorough exam and explain everything. Great demeanor. Thank you!


StarStarStarStarStar I am sorry to see Dr. P. Perguson leave - she's... —    (Patient since Fri Nov 18 00:00:00 MST 2011)

I am sorry to see Dr. P. Perguson leave - she's great, lots of personality and a GOOD doctor.


StarStarStarStarStar The online presence is very helpfull and useful... —    (Patient since Thu Jul 14 00:00:00 MDT 2011)

The online presence is very helpfull and useful


StarStarStarStarStar Dr. Slott and his staff are like my family. I l... —    (Patient since Wed Jul 20 00:00:00 MDT 2011)

Dr. Slott and his staff are like my family. I look forward to every visit. I leave feeling completely satisfied and loved!!


StarStarStarStarNo Star I was very impressed. They took me back early ... —    (Patient since Thu Apr 03 00:00:00 MDT 2014)

I was very impressed. They took me back early and were extremely thorough. I can't say I got all my questions answered, but at least I know my eyes are OK.


StarStarStarStarStar This was my 1st appointment at VEI. I was proce... —    (Patient since Thu Dec 22 00:00:00 MST 2016)

This was my 1st appointment at VEI. I was processed efficiently and I had a very thorough exam by Dr. McMillan and his Technician. Thank you.


StarStarStarStarStar Great service - staff is very polite, professio... —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

Great service - staff is very polite, professional and prompt


StarStarStarStarStar eye exam... —    (Patient since Mon Oct 22 00:00:00 MDT 2012)

The tech that took me first was excellent in asking and explaining everything. The tech that did all the testing etc was the best ever. She was friendly and professional at the same time. Explained everything and I left there feeling very good about my eye care with Dr.Bullock and his great team


StarStarStarStarStar Always get a "5" from us. Great place, excelle... —    (Patient since Tue Jun 21 00:00:00 MDT 2011)

Always get a "5" from us. Great place, excellent staff, seen quickly!!


StarStarStarStarStar I was very pleased with my visit. Everyone was... —    (Patient since Tue Dec 20 00:00:00 MST 2016)

I was very pleased with my visit. Everyone was friendly and were very professional.


StarStarStarStarStar You don't WANT my review! —    (Patient since Fri Dec 05 00:00:00 MST 2014)

You don't WANT my review!


StarStarStarStarStar excited about changes —    (Patient since Fri Jul 01 00:00:00 MDT 2011)

I had an appointment to check eye for contact lens. Anita was very efficient and competent. She suggested a few changes which I think will be helpful. Overall, I was very pleased with the visit.


StarStarStarStarStar Exceptional result after eye plastic surgery —    (Patient since Fri Feb 19 00:00:00 MST 2016)

I can't say enough about the quality of care I received at Virginia Eye Institute. All the people I encountered from the receptionists to the nurses to the doctors were friendly and professional. My surgery involved intricate reconstruction around my eye so that my eye closed naturally and the outcome was better than I anticipated. Dr. Beardon's abilities are amazing. I can't thank VEI enough for giving a normal blinking eye back to me.


StarStarStarStarStar This visit was efficient, prompt and all inform... —    (Patient since Mon Nov 16 00:00:00 MST 2015)

This visit was efficient, prompt and all information was clear.


StarStarStarStarStar Overall excellent experience  —    (Patient since Fri Dec 16 00:00:00 MST 2016)

Overall excellent experience


StarStarStarStarStar I feel like I always get a thorough examination... —    (Patient since Mon Jul 18 00:00:00 MDT 2011)

I feel like I always get a thorough examination.


StarStarStarStarStar I have been attending Va. Eye Institute- Huguen... —    (Patient since Tue Jan 28 00:00:00 MST 2014)

I have been attending Va. Eye Institute- Huguenot for several years-several times a year. I have nothing but positive things to say about it. Employees, Doctors , all of it. . Courtesy and professionalism in the whole system.


StarStarStarStarStar  —    (Patient since Tue May 29 00:00:00 MDT 2012)

The survey only addresses the support staff and not satisfaction if you had eye surgery.


StarStarStarStarStar All staff was wonderful.....polite, concerned, ... —    (Patient since Fri May 03 00:00:00 MDT 2013)

All staff was wonderful.....polite, concerned, helpful.


StarStarStarStarStar Excellent service and attention to each person ... —    (Patient since Tue Dec 02 00:00:00 MST 2014)

Excellent service and attention to each person


StarStarStarStarStar Very pleased and satisfied with all aspects of ... —    (Patient since Tue Oct 30 00:00:00 MDT 2012)

Very pleased and satisfied with all aspects of my visit.


StarStarStarStarStar Exceptional Eye Care —    (Patient since Tue Jan 03 00:00:00 MST 2012)

I have complete cataract surgery on both eyes over October & November. I now can forget worrying about glasses. My vision for reading & distance is now better than it has been since since the 1950's. Words cannot describe how it feels to see this well again!


StarStarStarStarStar You contacted me several different ways for my ... —    (Patient since Wed Mar 21 00:00:00 MDT 2012)

You contacted me several different ways for my appointment - cell phone, and email. Your pre-check in by email did not work and would not take my insurance information thus not allowing me to continue.


StarStarStarStarStar I received excellent car .ethis visit as I alwa... —    (Patient since Mon May 23 00:00:00 MDT 2011)

I received excellent car .ethis visit as I always have


StarStarStarStarStar I live in north eastern Hanover county. I left... —    (Patient since Mon Mar 12 00:00:00 MDT 2012)

I live in north eastern Hanover county. I left my home an hour to make my apptn. Normal time to make the drive takes no more than 30 min. Due to very heavy rain, accidents and stand still traffic on Cary St. I arrived 10 min late. I was told I could not be seen and I must reschedule my apptn. It took me over 6 weeks to get an apptn. for my eye check-up. I was floored and told them I was not doing that. I had vision problem to me looked up. I have waited many times for doctors. If you have no leave way to allow 10 min late patient then we should be told to arrive 20 minutes early. We the patient can not control the only road to travel to the eye Institue, which is Cary St and only one lane going each way. I have been coming to this location for over 15 years. I can't remember being late. If I have it was not much and no one has ever said I can't be seen ever. Please make sure all your clients have your new rules and understand them


StarStarStarStarStar Eye Institute is the Best! —    (Patient since Thu Jul 09 00:00:00 MDT 2015)

The staff and O.D.'s at the Virginia eye institute are efficient, professional, and courteous.


StarStarStarStarStar Pleased with services on line —    (Patient since Mon Jun 20 00:00:00 MDT 2011)

I always receive appointments, etc. on line and it is so important for someone like me. I am elderly and it makes my contacts with Virginia Eye Institute so convenient. Love it.


StarStarStarStarStar I have the best doctors and get the best care a... —    (Patient since Tue Aug 23 00:00:00 MDT 2011)

I have the best doctors and get the best care at Virginia Eye institute.


StarStarStarStarStar VERY NICE VISIT. FAST SERVICE. —    (Patient since Tue Jun 07 00:00:00 MDT 2011)

VERY NICE VISIT. FAST SERVICE.


StarStarStarStarStar My wait time was short and the Doctor allowed m... —    (Patient since Wed Mar 04 00:00:00 MST 2015)

My wait time was short and the Doctor allowed me to ask questions and she was very personable , professional , and polite . Carolyn Howe


StarStarStarStarStar Excellent Care - VEI (Huguenot) —    (Patient since Mon Nov 07 00:00:00 MST 2011)

I experienced excellent, friendly care at Huguenot - Virginia Eye Institute. This includes from the time I checked in, the assistants performing my different eye tests and the care by Dr. Knape. He explained my testing and the condition of glaucoma in great detail that was so easy to understand.


StarStarStarStarStar JON DAVIS ALL WAS EXCELLENT —    (Patient since Mon Oct 15 00:00:00 MDT 2012)

JON DAVIS ALL WAS EXCELLENT


StarStarStarStarStar Very pleased —    (Patient since Thu Aug 18 00:00:00 MDT 2011)

I appreciate being asked for feedback. My feedback is all positive.


StarStarStarStarStar As always, my experience at the VEI was excelle... —    (Patient since Thu Jun 09 00:00:00 MDT 2011)

As always, my experience at the VEI was excellent. Everyone I came in contact with was professional, courteous, knew what they were doing - and all had a SMILE. Thank You


StarStarStarStarStar Dr. Trice is the consummate pro. —    (Patient since Wed Dec 04 00:00:00 MST 2013)

Dr. Trice is the consummate pro.


StarStarStarStarStar Very professional, and prompt, when waiting on ... —    (Patient since Mon Sep 17 00:00:00 MDT 2012)

Very professional, and prompt, when waiting on me and others.


StarStarStarStarStar I was referred to Dr. Knape after Dr. Dabney re... —    (Patient since Tue Oct 11 00:00:00 MDT 2011)

I was referred to Dr. Knape after Dr. Dabney retired. I am pleased with the level of care he provides.


StarStarStarStarStar Eye Surgery —    (Patient since Fri Feb 19 00:00:00 MST 2016)

The service I received at Virginia Eye Institute has been excellent. I would recommend the doctor that performed my surgery to family and friends.


StarStarStarStarStar Friendly, prompt and efficient..  —    (Patient since Tue Dec 18 00:00:00 MST 2012)

Friendly, prompt and efficient.. Used online pre-registration which saves time for everyone!


StarStarStarStarStar Excellent care, friendly personnel , very effic... —    (Patient since Fri Apr 19 00:00:00 MDT 2013)

Excellent care, friendly personnel , very efficient.


StarStarStarStarStar December 6, 2016 visit review.  —    (Patient since Wed Aug 03 00:00:00 MDT 2011)

December 6, 2016 visit review.


StarStarStarStarStar This was my first visit to the VEI. —    (Patient since Mon Dec 05 00:00:00 MST 2016)

This was my first visit to the VEI. I was taken care of promptly and didn't have to wait very long to see the doctor and his assistant. The facility was very clean ad neat. The equipment appeared to be state of the art. The staff were thorough and kept me informed throughout the exam procedures. They were very professional and courteous.


StarStarStarStarStar Awesome Customer Service  —    (Patient since Mon Jul 09 00:00:00 MDT 2012)

VEI - Huguenot is a great place to go for eye care. From the front end representatives, to the nurses,and to the doctors and the back end representative they are a wonderful group of people. Keep up the great work! Maxine Thompson


StarStarStarStarStar Dr.bundy &a support team truly are the best in ... —    (Patient since Fri May 27 00:00:00 MDT 2011)

Dr.bundy &a support team truly are the best in every way. Thank you a million times. Mary a.s.


StarStarStarStarStar I am very pleased with the service providers. ... —    (Patient since Wed Nov 18 00:00:00 MST 2015)

I am very pleased with the service providers. Having my surgery done on two weeks. Procedure explained, know what to expect.


StarStarStarStarStar Excellent patient service. I have often referre... —    (Patient since Tue Aug 30 00:00:00 MDT 2011)

Excellent patient service. I have often referred the Virginia Eye Insstitute and will continue to do so.


StarStarStarStarStar Basically everything was fine. There always se... —    (Patient since Mon Nov 07 00:00:00 MST 2011)

Basically everything was fine. There always seem to be long waits between procedures. I understand that it takes time for the dilating drops to act but there was still long waits to see the doctor.


StarStarStarStarStar Virginia Eye Institute is the best. Would ne... —    (Patient since Tue Oct 11 00:00:00 MDT 2011)

Virginia Eye Institute is the best. Would never go anywhere else for my vision needs.


StarStarStarStarStar Extremely efficient, professional & a very plea... —    (Patient since Tue Apr 09 00:00:00 MDT 2013)

Extremely efficient, professional & a very pleasant staff! A great experience which most of us usually dread when going to a medical facility


StarStarStarStarStar Dr Baker is a super doc. She is empathetic; sh... —    (Patient since Wed Jun 29 00:00:00 MDT 2011)

Dr Baker is a super doc. She is empathetic; she listens well. Her tech (who checked my eyes before Dr Baker came in) needs to work on her attitude . . . no personality, no talking, all business.


StarStarStarStarStar everything went ok - just a little —    (Patient since Thu Jul 28 00:00:00 MDT 2011)

everything went ok - just a little


StarStarStarStarStar  —    (Patient since Mon Mar 25 00:00:00 MDT 2013)

Always wonderful experience. Very well organized and super friendly


StarStarStarStarStar I injured my eye the day before Thanksgiving. ... —    (Patient since Mon May 23 00:00:00 MDT 2011)

I injured my eye the day before Thanksgiving. It was after 1:00 p.m. when I called. I was worked into he schedule. My eye was very painful and I wasn't sure what had happened. I was relieved that although it hurt it was not serious. Everyone was very helpful.


StarStarStarStarStar Dr. Bundy is a excellent Doctor. —    (Patient since Tue Jun 07 00:00:00 MDT 2011)

Dr. Bundy is a excellent Doctor.


StarStarNo StarNo StarNo Star You do NOT value your patients' time! —    (Patient since Tue Nov 22 00:00:00 MST 2016)

I did not have a good experience with this practice. I was referred to the Virginia Eye Institute from the Hanover Emergency Center to follow up eye pain. When I called to make the appointment I was told I would be scheduled for a 10:00 a.m. appt the next day. I arrived at 10:00 a.m. and paid my $150.00 co-pay to see a specialist. Then I waited and waited and waited to be seen by the doctor. Due to a very busy schedule that day, I had not had a chance to eat breakfast or even pack a water bottle on the way to the visit. There was no water cooler in the waiting room and certainly not a coffee or tea station. These amenities are now frequently found in doctors' offices, especially where it is customary to have long waits for appointments. After 75 minutes, I went up front to ask how behind the doctor was running since I had had a 10:00 am appointment. This was when I was told that I didn't have an appointment scheduled at all. I had been told to come in at 10:00 am but NOT that I would have to wait indefinitely for the doctor to see all of her regularly scheduled patients before seeing me. I was told that it might be possible for me to still find myself waiting (without food or water) for as long as 7 hours until the end of the day at 5:30. I was aghast as I had not been WARNED when I made the appointment that I should be prepared for a several hour wait. If I had known that it might take me hours to be seen, I would certainly NOT have scheduled this visit with the Virginia Eye Institute. I would have found another local doctor or called my previous ophthalmologist in Northern Virginia. Please remember that you must value your patients' time. Please consider customer service as a priority. Consumers can choose their medical providers and we can also choose NOT to sit for hours in a waiting room as if we were in a 3rd world clinic. If I am going to pay $150.00 copay, I want a scheduled appt time not a several hour wait!


StarStarStarStarStar On time, highly professional and very efficient... —    (Patient since Thu Sep 17 00:00:00 MDT 2015)

On time, highly professional and very efficient.


StarStarStarStarStar Dr. Bullock is the best as is his staff!. —    (Patient since Wed Oct 05 00:00:00 MDT 2011)

Dr. Bullock is the best, and his staff complements


StarStarStarStarStar Very pleased with the Doctor and the services y... —    (Patient since Thu Mar 01 00:00:00 MST 2012)

Very pleased with the Doctor and the services you provided me


StarStarStarStarStar Good visit. Very pleasant atmosphere. —    (Patient since Fri Aug 26 00:00:00 MDT 2011)

Good visit. Very pleasant atmosphere.


StarStarStarStarStar ORGANIZATIOM MAKES SUCH A DIFFERENCE - LIKE THE... —    (Patient since Thu Mar 22 00:00:00 MDT 2012)

ORGANIZATIOM MAKES SUCH A DIFFERENCE - LIKE THEY KNOW WHO YOU ARE AND INTERESTED IN YOU. THANK YOU.


StarStarStarStarStar The service at Va. Eye Institute-Huguenot was i... —    (Patient since Fri Jun 24 00:00:00 MDT 2011)

The service at Va. Eye Institute-Huguenot was immaculate. From the time I checked in until I saw the technicians and Dr. Robinson I was treated as a very valuable patient.


StarStarStarStarStar Special thanks to Dr. Jones for my follow-up ev... —    (Patient since Tue Jun 07 00:00:00 MDT 2011)

Special thanks to Dr. Jones for my follow-up evaluation. I will follow the instruction with hope to improve my next visit. To you and your staff have a blessed Thanksgiving.


StarStarStarStarStar Online register program saved time at appointme... —    (Patient since Fri May 27 00:00:00 MDT 2011)

Online register program saved time at appointment time


StarStarStarStarStar  —    (Patient since Tue Jun 28 00:00:00 MDT 2011)

The visit with my doctor was excellent. Getting to my doctor through registration took a half hour. The scan machine was not working for the ID and insurance cards.


StarStarStarStarStar VEI - I wouldn't take my EYES anywhere else! —    (Patient since Wed Aug 31 00:00:00 MDT 2011)

VEI is professional and caring from the top to the bottom. The staff develop a personal interest and attention to their patients - and that's observed by simply sitting in the waiting room. VEI is also very efficient as far as your time is concerned. I'm always referring friends their way!


StarStarStarStarStar Dr. Walter Bundy is the ultimate! caring and k... —    (Patient since Thu Aug 11 00:00:00 MDT 2011)

Dr. Walter Bundy is the ultimate! caring and knowledgeable in his field.


StarStarStarStarStar Dr. Brown is a caring, consummate professional ... —    (Patient since Wed Aug 19 00:00:00 MDT 2015)

Dr. Brown is a caring, consummate professional who worked with me over 4 months to restore my vision. How much more grateful could I be than to have normal vision again from virtual blindness in one eye. Thank you!


StarStarStarStarStar All of the staff and physician were great! Ever... —    (Patient since Tue Nov 08 00:00:00 MST 2016)

All of the staff and physician were great! Everyone was very friendly and helpful...My daughter who is usually afraid of physicians had a great experience and said she cannot wait to get her glasses!


StarStarStarStarStar Mostly fine but wait period to schedule another... —    (Patient since Fri Jun 10 00:00:00 MDT 2011)

Mostly fine but wait period to schedule another procedure took too long. Left and did it by phone


StarNo StarNo StarNo StarNo Star Lost in the Waiting Line! —    (Patient since Tue Dec 10 00:00:00 MST 2013)

Unfortunately I waited for an hour and half after approaching twice to the front desk before I saw the eye technician to have my eyes measured for lens to be made. It was a First Step preparation before my cataract surgery which will take place in March of 2017. I was told my file was unclear and it was not process so no one knew I was waiting!?!?


StarStarStarStarStar Always enjoy seeing Dr. Bundy and his very prof... —    (Patient since Wed Aug 03 00:00:00 MDT 2011)

Always enjoy seeing Dr. Bundy and his very professional staff. In and out in a reasonable time. Went to the eyeglass sales afterwards to get new lenses in my Maui Jim sunglasses, but as the frames were discontinued, but because of Maui Jim's extensive records, the staff managed to get me new frames for free. Thank-you Maui Jim.Good visit all around.


StarNo StarNo StarNo StarNo Star I was very disappointed with the visit with Dr ... —    (Patient since Mon Aug 31 00:00:00 MDT 2015)

I was very disappointed with the visit with Dr Mark MacMillan, yesterday. I have no qualifications to comment on the way it was conducted from a technical stand point. What I found appalling and left me utterly outraged was the way the response of the visit was delivered and the indications for further actions were given. The doctor diagnosed I have cataract in both eyes. But, he said, there is nothing we can do before 12 months. I asked if there was something I could do. “No, he said, if you really cannot function come back to us.” I asked then why waiting 12 months. “There is nothing we can do before that” he responded. I pointed out that I drive 140 miles every day back and forth to work and that I need to do something. “There is nothing we can do before that” he insisted. I asked if I could do something. “No, just wait 12 months” Here responded nervously.. The response and the doctor attitude was far from convincing. I asked again to explain what happens in 12 months. “Well you know…” He was delaying the answer. “You mean that if I go to back to Europe and I get it done now it is fine?” I wanted an answer. “Well you know…the insurance.. does not cover it before it reaches a certain degree” “Do you mean that you said 12 months because of the insurance? Do you mean that from a medical standpoint my cataracts can be treated sooner but the insurance does not cover it? ” I said. “Well you know…here with all the lobbies and the politics in DC..” Ridiculous. I wanted a medical opinion not the advice of an insurance broker. I was outraged and still I am. I went to the front desk and I asked for an appointment with an ophthalmologist. Do doctors still have the Hippocratic Oath? I expect some apology. I am too upset to write a review. I want explanations before I take further actions.


StarStarStarStarStar Was super-impressed at how quickly I was seen. ... —    (Patient since Fri Oct 05 00:00:00 MDT 2012)

Was super-impressed at how quickly I was seen. The appointment was for 11:00 and we were seen and on our way home by 11:30. This is unheard of at my regular appointments at VEI where waits can go on for 40 minutes or more.


StarStarStarStarStar On arrival no [ne looked at the sign in sheet f... —    (Patient since Tue Sep 13 00:00:00 MDT 2011)

On arrival no [ne looked at the sign in sheet for 12 minutes. Inexcusable!


StarStarStarStarStar Dr. Jones compassionate/thorough —    (Patient since Mon Jun 03 00:00:00 MDT 2013)

Dr. Jones is a very caring physician. She was very thorough and answered all my questions.


StarStarStarStarNo Star All involved staff left good impression. —    (Patient since Thu Apr 05 00:00:00 MDT 2012)

Everyone (the Receptionist, the Doctor and his Staff) was friendly making me feel very welcome and comfortable, All were professionals and they explained procedures and answered questions. A very good experience.


StarStarStarStarStar My visits and service through my entire surgeri... —    (Patient since Mon May 16 00:00:00 MDT 2016)

My visits and service through my entire surgeries and appointments was a very good experience. Welcomed at the desk and visits from staff and Dr. Trice. The surgery center was also awesome. The staff was awesome. Glad my surgeries are over and really glad that I can see well again. Thank you all for taking such good care of me.


StarStarStarStarStar Pleasant experience. I have extreme confidence... —    (Patient since Wed Feb 01 00:00:00 MST 2012)

Pleasant experience. I have extreme confidence in my Doctor.


StarStarStarStarStar I saw my doctor and then had to meet with other... —    (Patient since Mon Mar 19 00:00:00 MDT 2012)

I saw my doctor and then had to meet with other people. All were very responsive and pleasant.


StarStarStarStarStar I have always been impressed with the VA Eye In... —    (Patient since Wed Oct 26 00:00:00 MDT 2011)

I have always been impressed with the VA Eye Institute, very professional operation.


StarStarStarStarStar When a serious vision problem develops while tr... —    (Patient since Mon Nov 07 00:00:00 MST 2016)

When a serious vision problem develops while traveling, securing timely medical attention can be especially difficult. The supportive understanding each VEI staff member provided was especially reassuring. I appreciated the thorough evaluation and explanation of my diagnosis. I felt reassured my visual health was in good care.


StarStarStarStarStar Today I had excelletservice. Pre registeredWhi... —    (Patient since Fri Sep 09 00:00:00 MDT 2011)

Today I had excelletservice. Pre registered Which saved a lot of time


StarStarStarStarStar Excellant exam! —    (Patient since Tue Feb 28 00:00:00 MST 2012)

My appointment was scheduled for 9:00. I arrived about 20 minutes early, and was promptly greeted and checked in. I sat in the waiting area only a couple of minutes before my name was called. Dr. Bullock's assistant took me back, did the initial health question portion of my exam as well as an eye-chart exam (which I did very well on, I must say). She then dilated my eyes and I returned to the waiting area. Less than 10 minutes later, I was called back into the exam room where Dr. Bullock was waiting for me. I always enjoy our chats (he told me about his weekend working at the PGA tournament) and then he did a thorough exam of my eyes, explained my current eye health and situation. Eyes are doing well for my age, with no apparent changes. So I scheduled my next appointment for a year from now. I was done and out at 9:10 ... Remarkable!


StarStarStarStarStar I was very nervous going in. However from the m... —    (Patient since Sat Sep 12 00:00:00 MDT 2015)

I was very nervous going in. However from the moment I signed in until I left I can honestly say I've never been treated wth such kindness and efficiency. All of the staff that helped Dr Perguson were superb. The doctor explained everything in a way that I could understand. Thank you!


StarStarStarStarStar Great service provided by all. Thank you so m... —    (Patient since Thu Oct 20 00:00:00 MDT 2011)

Great service provided by all. Thank you so much!!!!!


StarStarStarStarStar VEI maintains a high level of competence in car... —    (Patient since Thu Jun 30 00:00:00 MDT 2011)

VEI maintains a high level of competence in caring for its patients with efficiency, respect, and kindness.


StarStarStarStarStar  —    (Patient since Fri Mar 30 00:00:00 MDT 2012)

I had very good experience. I was seen on time. The lady that examined before the doctor saw me was very friendly and very effiecent. Of course Dr. Magehee was very thorough as usual and very, very pleasant. I have no complaints at all.


StarStarStarStarStar Great experience with this appointment. There ... —    (Patient since Mon Jun 11 00:00:00 MDT 2012)

Great experience with this appointment. There was virtually no wait time, and everyone was friendly, competent and helpful.


StarStarStarStarStar  —    (Patient since Wed Nov 02 00:00:00 MDT 2016)

I am very happy that I am able to return to VEI. Also, I have the same Dr. (Dr. TRICE), which was a pleasant surptise.


StarStarStarStarStar Dr. Slott is always a pleasure to see. —    (Patient since Mon Jul 11 00:00:00 MDT 2011)

Dr. Slott is always a pleasure to see. Very professional but always answers my questions and explains where I am with my eye situation. I value his opinion and trust the responses he gives me about my eye.


StarStarStarStarStar Dr Brown gave a thorough exam and was very info... —    (Patient since Wed Jul 09 00:00:00 MDT 2014)

Dr Brown gave a thorough exam and was very informative


StarStarStarStarStar Annual eye checkup —    (Patient since Wed Aug 22 00:00:00 MDT 2012)

no issues-as usual prompt and courteous treatment


StarStarStarStarStar Great checkup by a Wonderful and Caring Doctor. —    (Patient since Thu Apr 16 00:00:00 MDT 2015)

Appointment with Dr. Bundy 10-31-16


StarStarStarStarStar Mary Lolean Matthews... —    (Patient since Fri Feb 26 00:00:00 MST 2016)

My sons, Mark and Brian were very impresses with Dr. Beardman and his Staff. They were all very pleasant and kind to me. Most helpful to attend to my needs.


StarStarStarStarStar I had put the wrong appointment date on my cale... —    (Patient since Tue Oct 04 00:00:00 MDT 2011)

I had put the wrong appointment date on my calendar. They worked me in anyway and I was able to see Dr Trice. This was a follow up visit after cataract surgery by Dr Trice. I was also very pleased with the care during and following the surgery and the results of the surgery


StarStarStarStarStar I received an email inviting me to pre-check-in... —    (Patient since Mon Feb 27 00:00:00 MST 2012)

I received an email inviting me to pre-check-in for my visit. I was surprised to find that social security number was a required field. I'm not asked for social security number when I register in person, and I'm not going to enter it into a web site.


StarStarStarStarStar  —    (Patient since Tue Aug 09 00:00:00 MDT 2011)

This was the most efficient, pleasant appointment I have had in a long time. This office is organized and the people are friendly.


StarStarStarStarStar  —    (Patient since Wed Nov 16 00:00:00 MST 2011)

There's no place like VEI.. Everyone is great. Dr. Perguson will be greatly missed.


StarStarStarStarStar was seen in a timely manner was great not havi... —    (Patient since Tue May 01 00:00:00 MDT 2012)

was seen in a timely manner was great not having to sit a long time


StarStarStarStarStar always a good experience ! —    (Patient since Mon Oct 17 00:00:00 MDT 2011)

always a good experience !


StarStarStarStarStar 9:20 appt. and was there until 11:00. Dr. Beard... —    (Patient since Mon Dec 01 00:00:00 MST 2014)

9:20 appt. and was there until 11:00. Dr. Bearden was very thorough and took care of issues with my eyes.


StarStarStarStarStar  —    (Patient since Thu Dec 15 00:00:00 MST 2011)

Everyone was polite, courteous and helpful. I was seen promptly.


StarStarStarStarStar Excellent service and very professional staff. ... —    (Patient since Tue Oct 25 00:00:00 MDT 2016)

Excellent service and very professional staff. I felt very confident in knowing I was receiving an excellent and well educated professional exam and diagnosis. I was impressed.


StarStarStarStarStar Great doctors and nurses —    (Patient since Wed Jul 24 00:00:00 MDT 2013)

I have never been treated by such caring and loving people. The nurses and doctors treat you as though you were the only patient on earth.


StarStarStarStarStar Feel like I am with family whenever I have to b... —    (Patient since Thu Jun 02 00:00:00 MDT 2011)

Feel like I am with family whenever I have to be seen. Been coming here for a long time and love how the staff is so passionate about their work and their patients. I always get a smile and a hug which make my day along with a good report from Dr. Jones.


StarStarStarStarStar The office seemed extremely busy. However,  —    (Patient since Tue Jul 21 00:00:00 MDT 2015)

The office seemed extremely busy. However, check-in was fast and easy. The wait was less than 15 minutes. The exam was thorough and checkout was pleasantly uneventful.


StarStarStarStarStar Staff is great. Billing department is a mess.(T... —    (Patient since Wed May 01 00:00:00 MDT 2013)

Staff is great. Billing department is a mess.(They have had problems every time we have visited) Over booking is a problem too.


StarStarStarStarStar Dr. Slott is great. We were in and out in less ... —    (Patient since Wed Oct 16 00:00:00 MDT 2013)

Dr. Slott is great. We were in and out in less than an hour.


StarStarStarStarStar Very Professional staff —    (Patient since Thu Oct 06 00:00:00 MDT 2016)

I was very impress that although my appointment was @ 9:00am and I was early that they proceed to have my eyes checked.


StarStarStarStarStar Dr. Brown and staff were great as usual and it'... —    (Patient since Wed Apr 16 00:00:00 MDT 2014)

Dr. Brown and staff were great as usual and it's always a pleasure to deal with Rachel at the front desk.


StarStarStarStarStar Mrs. Georgia Landron —    (Patient since Fri Sep 19 00:00:00 MDT 2014)

I am very pleased with the manner that the office crowd and reception area treated its patients. including myself. Will highly recommend the VEI to my friends.


StarStarStarStarStar Always a pleasant experience because of the sta... —    (Patient since Tue Oct 11 00:00:00 MDT 2011)

Always a pleasant experience because of the staff professionalism.


StarStarStarStarStar Always positive, polite and professional. Dr... —    (Patient since Fri Jul 18 00:00:00 MDT 2014)

Always positive, polite and professional. Dr. Bundy makes you feel comfortable but completely trusting in his assessment after a thorough exam. I must say I was pleased that the entire appt. went much more quickly than at several times before( a little over an hour) - I was seen by his asst. almost immediately, then had the optic nerve scanned, then did sit and wait a bit, but not as long as before.


StarStarStarStarStar I have always been seen in a timely fashion and... —    (Patient since Mon Jun 24 00:00:00 MDT 2013)

I have always been seen in a timely fashion and had all of my questions answered.


StarStarStarStarStar  —    (Patient since Tue Nov 18 00:00:00 MST 2014)

This was my first visit with Dr. Bullock, although my wife has gone to him for years. I was delighted with the visit. As always, Dr. Bullock was great. He is professional, caring, willing to explain and answer questions. It was a great visit!


StarStarStarStarStar Excellent, professional service... —    (Patient since Thu Dec 01 00:00:00 MST 2011)

Excellent, professional service


StarStarStarStarStar We had a very positive experience. —    (Patient since Thu Dec 01 00:00:00 MST 2011)

We had a very positive experience


StarStarStarStarStar It was a great experience and everybody was very ... —    (Patient since Fri Apr 11 00:00:00 MDT 2014)

It was a great experience and everybody was very proffessional


StarStarStarStarStar It was a great experience and everybody was very ... —    (Patient since Fri Apr 11 00:00:00 MDT 2014)

It was a great experience and everybody was very proffessional


StarStarStarStarStar Excellent service and Dr Bundy and his assistant ... —    (Patient since Mon Nov 04 00:00:00 MST 2013)

Excellent service and Dr Bundy and his assistant were so thorough. I have been to several other doctors in the practice but this is the first time the situation with my eyes was completely explained. I love the location VEI and the staff were professional and seem to really care about my eye health. 5 star rating.


StarStarStarStarStar ... —    (Patient since Fri Nov 21 00:00:00 MST 2014)

Another wonderful trip to see the best ophthalmologist in Virginia!


StarStarStarStarStar GREAT —    (Patient since Mon Dec 03 00:00:00 MST 2012)

Very friendly, competent staff-makes you feel they're happy to see you--treat you with dignity and respect and Dr Knape is awesome.


StarStarStarStarStar  —    (Patient since Mon Aug 22 00:00:00 MDT 2011)

Professional people acting professionally.


StarStarStarStarStar Four stars. Treated professionally, in timely fas... —    (Patient since Tue Dec 11 00:00:00 MST 2012)

Four stars. Treated professionally, in timely fashion, answered all my questions, and very thorough. Recommend doctor highly.


StarStarStarStarStar I am very appreciative of the professional perso... —    (Patient since Thu Jul 30 00:00:00 MDT 2015)

I am very appreciative of the professional personnel. Everything runs smoothly no waiting Never felt I didn't know what was happening


StarStarStarStarStar Service with a smile and caring attitude —    (Patient since Wed Jun 22 00:00:00 MDT 2011)

I arrived early, but fully understood and expected to be taken at the appointment time given. I was greeted with a warm welcome completed my registration and directed to Dr. Slotts office. They called me within a minute of me. sitting down. Dr. Slott and the staff were professional and efficient.


StarStarStarStarStar OUR VISIT WITH DR. BULLOCK - —    (Patient since Mon Mar 24 00:00:00 MDT 2014)

DR. BULLOCK IS A FINE DOCTOR AND A REAL SOUTHERN GENTLEMAN! WE ALL LOOK FORWARD TO OUR APPOINTMENTS WITH HIM. ALSO, A VERY NICE LADY UP FRONT ADJUSTED MY GLASSES, CLEANED THEM, REPLACED THE EAR AND NOSE PIECES AND THEY LOOK NEW AGAIN. THANK YOU!


StarStarStarStarStar In good time. —    (Patient since Tue Feb 21 00:00:00 MST 2012)

Business done at a better pace this time than at some previous appointments; in and out in 45 minutes, where sometimes an appointment has been known to need twice that. Delays are understood, it was just nice to have this appointment go so quickly.


StarStarStarStarStar While I have been going to VEI for years, this w... —    (Patient since Wed Jun 01 00:00:00 MDT 2011)

While I have been going to VEI for years, this was first time I saw Dr Slott. i was very pleased to have him care for my eyes.


StarStarStarStarStar William Gregg —    (Patient since Mon Oct 13 00:00:00 MDT 2014)

The office runs so efficiently. I was in and out with little waiting time. As usually, Dr. Slot was professional and arrived and explained my vision studies and allowed me to ask questions.


StarStarStarStarStar  —    (Patient since Thu Sep 08 00:00:00 MDT 2011)

Thank you for the super experience. Once signed in, I was called within minutes for the insurance info, the eye exam preliminaries, and the doctors's examination. It was a good visit with Dr. LaRosa and his staff. Following that appointment, I order new glasses, and felt well cared for in that department also.


StarStarStarStarStar The facility appears to be well run as there is a... —    (Patient since Fri Oct 07 00:00:00 MDT 2016)

The facility appears to be well run as there is a huge client base and the facility was large, yet there did not appear to be a long wait. The technician Crystal was very nice and humorous and eased my caution about putting stuff in my eye. Dr. Robinson was also someone I'd see again, see below comments.


StarStarStarStarStar Long wait to schedule which took less than 5 min.. —    (Patient since Thu Sep 15 00:00:00 MDT 2011)

Everything started fine. No wait to see Dr. McGehee who told me that I needed surgery. I had to wait more than 45 minutes to get it scheduled. Way too long.


StarStarStarStarStar I feel confident with Dr. Robinson's diagnosis. ... —    (Patient since Fri Jun 24 00:00:00 MDT 2011)

I feel confident with Dr. Robinson's diagnosis. Additionally, his demeanor is warm and pleasant.


StarStarStarStarStar I believe Dr. Knapp is a gifted physician. I am h... —    (Patient since Tue Apr 23 00:00:00 MDT 2013)

I believe Dr. Knapp is a gifted physician. I am hopeful my treatment regimen will halt further loss of vision.


StarStarStarStarStar VEI Excellent! —    (Patient since Tue Sep 20 00:00:00 MDT 2011)

VEI is an excellent place for eye health care.


StarStarStarStarStar Staff very proficient and knowlegeable. explained... —    (Patient since Fri Jun 10 00:00:00 MDT 2011)

Staff very proficient and knowledgeable. explained everything in a very clear understanding


StarStarStarStarStar Outstanding service and real substantive help wi... —    (Patient since Fri Aug 08 00:00:00 MDT 2014)

Outstanding service and real substantive help with diagnosis. No wait, and very easy to have the exam.


StarStarStarStarStar Dr. Bullock has been my eye doctor for decades a... —    (Patient since Tue Jul 03 00:00:00 MDT 2012)

Dr. Bullock has been my eye doctor for decades and is still a great doctor.


StarStarStarStarStar My eyes feel...and ARE...better overnight. Thank... —    (Patient since Tue Aug 09 00:00:00 MDT 2011)

My eyes feel...and ARE...better overnight. Thank you, Dr. Bearden and your wonderful staff, for helping me.


StarStarStarStarStar  —    (Patient since Fri Jul 20 00:00:00 MDT 2012)

ONLY AVERAGE RATING DUE TO CHECKOUT PROCEDURE! I've been a long standing patient at VEI, just switched docs due to different insurance. Switched to Dr. McMillan and had a wonderful experience with him and assistant, Ashley. I had an awesome experience with Brandy picking out my new glasses frames and she was great at explaining my new insurance coverage and how much I had to pay. I was however disappointed and agitated in the handling of my new insurance at checkout. The assistant who helped me at checkout was unaware and confused about some recent changes to my insurance coverage. She NEVER apologized for taking at least 15 minutes plus as she consulted with other staff concerning my co-pay for contacts fitting. No one seemed to have an answer! It was a HUGE surprise to cough up another $100 after already paying for my new glasses and a co-pay (only $15) when I checked-in. I was blindsided. One of the staff laughed in an attempt to ease the situation as I said "wow, this is a surprise, I was not expecting to have to pay yet another $100!". Still, no one apologized, the assistant took my money because they didn't really know the answer, so, instead, showed no concern over my own cash flow and offered no other alternative due to their ignorance on the changes. I had to ask about a refund in the event they collected too much money. It was frustrating to wait, have real no resolve and no compassion from the staff. Everything went well until the end. I am only posting this in hope that VEI does a better job at training their staff on insurance changes and coverages.


StarStarStarStarStar Thank you for yiur usual friendly, compassionate,... —    (Patient since Tue Sep 13 00:00:00 MDT 2011)

Thank you for your usual friendly, compassionate, comprehensive and professional eye care!


StarStarStarStarStar Emergency visit —    (Patient since Thu Mar 29 00:00:00 MDT 2012)

I was very appreciative that Dr. Baker would work me into her schedule for an emergency visit.


StarStarStarStarStar VEI is the best group to see for all eye issues.... —    (Patient since Mon Oct 03 00:00:00 MDT 2016)

VEI is the best group to see for all eye issues.


StarStarStarStarStar  —    (Patient since Mon Oct 12 00:00:00 MDT 2015)

I always like it when I waste no time in the waiting room, am dealt with in a friendly manner - and told that Im good for another year by the doctor.


StarStarStarStarStar ...Ronnie N. Johnson —    (Patient since Mon Apr 20 00:00:00 MDT 2015)

The atmosphere is top notch and the organization and runs like a well oiled production line with a high quality respect for the clients.


StarStarStarStarStar Everyone was very attentive and helpful! Thank yo... —    (Patient since Thu Sep 22 00:00:00 MDT 2016)

Everyone was very attentive and helpful! Thank you!


StarStarStarStarStar Timing was very good, which I greatly appreciate.... —    (Patient since Thu Jun 09 00:00:00 MDT 2011)

Timing was very good, which I greatly appreciate.


StarStarStarNo StarNo Star Friendly staff, but didn't have three hours to sp... —    (Patient since Tue Sep 27 00:00:00 MDT 2016)

Friendly staff, but didn't have three hours to spend there for an exam. Overscheduled, I think.


StarStarStarStarStar Dr. Brown and her staff are superb, professional ... —    (Patient since Sun Sep 07 00:00:00 MDT 2014)

Dr. Brown and her staff are superb, professional and kind. they seem to work as a seamless team/ btw tjere are comfortable chairs in the waiting room. i wish these were more available elsewhere in the building.


StarStarStarStarStar Waiting times are very short and within a few min... —    (Patient since Tue Aug 02 00:00:00 MDT 2016)

Waiting times are very short and within a few minutes of the appointment time.


StarStarStarStarStar My Lipiflow Treatment —    (Patient since Wed May 30 00:00:00 MDT 2012)

Ms Frazier is very professional while still being personable, a somewhat rare combination. It was a pleasure to speak with her, she explained the procedure fully, conducted it as if she has done it many times & knew it well while still maintaining attention to detail. She put me at ease & made the process easy & comfortable.


StarStarStarStarStar Dr. Slott —    (Patient since Fri Jan 06 00:00:00 MST 2012)

Very thorough examination. I was pleased with the results and Dr. Slotts handling of the exam.


StarStarStarStarStar Appointment went smoothly.... —    (Patient since Fri Jun 17 00:00:00 MDT 2011)

Appointment went smoothly.


StarStarStarStarStar Lisa Fleming  —    (Patient since Wed Sep 21 00:00:00 MDT 2011)

Lisa Fleming has saved my life by adjusting prisms to correct my double vision. She is knowledgeable, patient, and kind with patients. I have taken my mother to her also.


StarStarStarStarStar Always treated as a friend, very pleasant visit. ... —    (Patient since Mon Aug 29 00:00:00 MDT 2011)

Always treated as a friend, very pleasant visit. Dr Bullock is the best.


StarStarStarStarStar Financial papers to sign —    (Patient since Wed May 25 00:00:00 MDT 2011)

Was a little taken aback when was asked to sign papers saying the diagnosis for the possibility of my getting one contact lens would be $99.00 plus $165 for the lens. I had to sign both papers and present my credit card before I could consult with the Doctor.


StarStarStarStarStar very pleasant visit, friendly people... —    (Patient since Wed Apr 27 00:00:00 MDT 2016)

very pleasant visit, friendly people


StarStarStarStarStar Excellent service thanks.... —    (Patient since Tue Jun 07 00:00:00 MDT 2011)

Excellent service thanks.


StarStarStarStarStar I have been a patient at the VEI since the early ... —    (Patient since Fri Jul 01 00:00:00 MDT 2011)

I have been a patient at the VEI since the early 1980's. The doctors are fabulous and the staff is welcoming and efficient.


StarStarStarStarStar Overall, a completely good experience! No long wa... —    (Patient since Wed Jun 08 00:00:00 MDT 2011)

Overall, a completely good experience! No long wait times and extremely helpful staff. Keep Annie! She's wonderful.


StarStarStarStarStar Lisa Fleming and Donna Brown are amazing doctors ... —    (Patient since Wed Apr 04 00:00:00 MDT 2012)

Doctors Lisa Fleming and Donna Brown are amazing physicians and the kindest of individuals


StarStarStarStarStar Very Pleased with my Care at Virginia Eye. —    (Patient since Fri Jul 20 00:00:00 MDT 2012)

Good greeting. Multiple stations - all processed smoothly and efficiently. Doctor (Ladd), and attendants, were terrific. Very pleased with my care at Virginia Eye Institute.


StarStarStarStarStar Much better reception than last visit! We actual... —    (Patient since Fri Jul 15 00:00:00 MDT 2016)

Much better reception than last visit! We actually had a chance to talk things over for best decision this time. Looks like next eye will be a good result. Keep up good work, folks.


StarStarStarStarStar  —    (Patient since Fri Dec 21 00:00:00 MST 2012)

Thoroughly impressed with the services. Grateful and blessed.


StarStarStarStarStar Generally, VEI is excellent. On my last visit, Se... —    (Patient since Tue Jul 08 00:00:00 MDT 2014)

Generally, V.E.I. is excellent. On my last visit, September 15, 2016, I had an exam and testing that no one explained was for prescription eye glasses. I was only told that after seeing Dr. Knapp and I was leaving. No one explained or mentioned in anyway that the testing would be $40.00 and that my insurance would not cover it. Now, this is not about the money out-of-pocket. It seemed as though it was not mentioned so that I would not decline and V.E.I. would make a few extra bucks.....Not good.


StarStarStarStarStar  —    (Patient since Fri Feb 21 00:00:00 MST 2014)

I have been a patient at VEI for over ten years and I always receive professional and courteous service.


StarStarStarStarStar 8:10 Appointment! —    (Patient since Wed Aug 10 00:00:00 MDT 2011)

I was checked in promptly & there was no long waits between each different part of the exam appointment. Dr. Bundy is always reassuring & his calm professional manner along with his expertise is comforting.


StarStarStarStarStar ...Appointment on September 12 —    (Patient since Mon Aug 22 00:00:00 MDT 2011)

I have had good experiences with all of my appointments over the last 5 years, except for the attempt to get a date scheduled for my two surgeries. I was told by Dr. Larosa on September 2 that I would receive a call on September 6 to set up the surgeries. That did not happen. I called VEI on September 9 and was passed on to a number that never answered. When I went to have my eyes measured on September 12 asked at the sign in desk if they could get the person who schedules Dr. Larosa's surgery to call me. I finally got the call on September 13. So I feel that I lost an opportunity to get an earlier surgery appointment, and now have to wait 3 months, until December 7 and December 28.


StarStarStarStarStar EXCELLENT CARE! —    (Patient since Fri Dec 05 00:00:00 MST 2014)

I have received and continue to receive excellent care at Virginia Eye Institute. The staff is friendly and efficient. I am truly blessed to have Dr.Brown's excellent care!


StarStarStarStarStar Everything flowed smooth as silk. great experien... —    (Patient since Thu Sep 20 00:00:00 MDT 2012)

Everything flowed smooth as silk. great experience. Dr Bundy is awesome


StarStarStarStarStar Kudos!!! —    (Patient since Tue Jul 02 00:00:00 MDT 2013)

A very pleasant and professional experience. Lisa Fleming is a jewel.


StarStarStarStarStar Sevice and treatment were excellent!... —    (Patient since Wed Feb 12 00:00:00 MST 2014)

Sevice and treatment were excellent!


StarStarStarStarStar Very satisfied! —    (Patient since Mon Jul 11 00:00:00 MDT 2011)

I was greeted with big smiles and prompt service at the VA Eye Institute Huguenot office. The front desk team offered fast and efficient service. What a great team of professionals!


StarStarStarStarStar Thks for all of the attention and concern you a... —    (Patient since Fri Jul 01 00:00:00 MDT 2011)

Thks for all of the attention and concern you and your staff show for all of our health needs.


StarStarStarStarStar Checked in @ 9:09 - appointment 9:20....saw techn... —    (Patient since Tue Jun 07 00:00:00 MDT 2016)

Checked in @ 9:09 - appointment 9:20....saw technician around 10:05AM


StarStarStarStarStar My experience at VA Eye Ins was wonderful. Since... —    (Patient since Tue Nov 06 00:00:00 MST 2012)

My experience at VA Eye Ins was wonderful. Since I was initially in a lot of pain, VEI fit me into their busy schedule. The nurse was very nice and helpful. Dr. Bundy and his assist. we're also amazing and helpful! What a great doc Dr Bundy is and I would highly recommend him!


StarStarStarStarStar Irving M. Blank. —    (Patient since Sat Dec 22 00:00:00 MST 2012)

I still cannot access my portal!


StarStarStarStarStar The 5 Star rating is correct!!! Only complaint is  —    (Patient since Mon Nov 21 00:00:00 MST 2011)

The 5 Star rating is correct!!! Only complaint is that if you pull into the underground parking to get close to the elevator (because of being handicapped), and if you can't find a parking space, YOU HAVE TO BACK OUT (dangerous for handicapped eye patients)!!!


StarStarStarStarStar 5 star ... —    (Patient since Thu Feb 23 00:00:00 MST 2012)

5 star excellence on the part of every person! 5 star


StarStarStarStarStar Great environment for the service given.  —    (Patient since Tue Jun 28 00:00:00 MDT 2011)

Great environment for the service given. Very thankful to have the chance to be treated at this clinic.


StarStarStarStarStar Yearly appointment —    (Patient since Tue Aug 14 00:00:00 MDT 2012)

Eight people helped during my visit yesterday, Sept. 1. Everything went just like clockwork.


StarStarStarStarStar I was very satisfied with my appointment. The onl... —    (Patient since Wed Jun 15 00:00:00 MDT 2011)

I was very satisfied with my appointment. The only thing that worries me is trying to exit on to the street.


StarStarStarStarStar  —    (Patient since Mon Jun 13 00:00:00 MDT 2011)

Five Star...I love Dr. Brown, an incredible doctor and human being, the entire staff is professional and always courteous and it is spotless. Every day I am grateful to my eye donor and Dr. Brown for my cornea transplant and my ability to lead a productive life.


StarStarStarStarStar Very pleased with cataract surgery... —    (Patient since Mon Nov 11 00:00:00 MST 2013)

Very pleased with cataract surgery


StarStarStarStarStar GREAT JOB.. BOTH THE TEAM OF MARY , MICHELLE AND ... —    (Patient since Tue Jun 21 00:00:00 MDT 2011)

GREAT JOB.. BOTH THE TEAM OF MARY , MICHELLE AND A EXPERT PHYSICIAN IN DR. E. JONES. KEEP IT GOI NG..THE TEAM IS FSANTASTIC. Horace Jeffries


StarStarStarStarStar  —    (Patient since Thu May 31 00:00:00 MDT 2012)

Dr. Bundy and his staff are always very thorough and, unless handling an emergency, very prompt,


StarStarStarStarStar Annual checkup  —    (Patient since Tue May 22 00:00:00 MDT 2012)

Dr.Bullock and staff are so very professional in all phases of eye health,and their friendly approach creates a family type atmosphere where my wife and I feel relaxed and confident that we'Re getting excellent care


StarStarStarStarStar  —    (Patient since Tue May 24 00:00:00 MDT 2011)

My experience with every appointment has been educational and I've left with clarity on what I am responsible for going forward. The environment is calming and relaxing.


StarStarStarStarStar Excellent, caring visit by all involved. ... —    (Patient since Mon Aug 22 00:00:00 MDT 2011)

Excellent, caring visit by all involved.


StarStarStarStarStar Doctor is outstanding and assitant is good to b... —    (Patient since Wed Apr 20 00:00:00 MDT 2016)

Doctor is outstanding and assitant is good to but the time is very very poor last time it took more than tree hour of waiting this time before I seen by Doctor bunny now it took two hour and fourty five minutes even may appoinment is 9:00 am and I was seen by Doctor bundy by 11:45 and manny patient are complainind


StarStarStarStarStar My appointment was on time. The staff was pleasan... —    (Patient since Thu Aug 25 00:00:00 MDT 2016)

My appointment was on time. The staff was pleasant and efficient. Dr. Beardon provided a thorough exam. I am trying the eye drops to see if they will make a difference. I need to know how often to use the drops.


StarStarStarStarStar No one is more educated on Glaucoma than Dr. Bund... —    (Patient since Mon Jul 18 00:00:00 MDT 2011)

No one is more educated on Glaucoma than Dr. Bundy. One might spend a considerable period of time in waiting room, but believe me he has saved my eyesight.


StarStarStarStarStar My visit on 8.25. 2016 —    (Patient since Tue Aug 02 00:00:00 MDT 2016)

I think it's a good idea ... I don't know if it'll change anything .


StarStarStarStarStar All went well, did wait 40 minutes at optical c... —    (Patient since Fri Aug 31 00:00:00 MDT 2012)

All went well, did wait 40 minutes at optical company desk just to replace a pair of nose pads on my glasses.


StarStarStarStarStar Very positive first time experience...professiona... —    (Patient since Wed Aug 24 00:00:00 MDT 2016)

Very positive first time experience...professional, timely and courteous.


StarStarStarStarStar Exceptional Experience as a New Patient! —    (Patient since Mon Aug 22 00:00:00 MDT 2016)

The experience I had at the Virginia Eye Institute with Dr. Paul Bullock was exceptional in every respect. Annie the technician could not have been more pleasant and efficient!!! Dr. Bullock showed complete empathy and kept me informed in a very understandable and clear manner. Absolutely a fantastic first experience for me as a new patient!!


StarStarNo StarNo StarNo Star you have to do something about your waiting time ... —    (Patient since Fri Jul 29 00:00:00 MDT 2016)

you have to do something about your waiting time ! i have been to two of you facilities in the last two month short pump and Huguenot, the short pump was less chaotic then Huguenot but still had to wait way too long to see a doctor and then after you see the nurse/doctor i had to wait at least another hour after the dilation ! then no one warned me than i should not drive after this procedure ! it was not fun driving home ! the Huguenot was mayhem, i felt like i am in a meat factory ! say issue way too long of a wait ! you lose the personal touch you feel like just another number after you wait to check in then you wait in another are to see the nurse and then you wait again to see the doctor ! now if you miss your appointment they charge you $50 how would it work if i was to charge you for my waiting time ? as a professional my hourly rate is $150 per hour ! and they told me that i had a credit from my last visit my co-pay $40 because the insurance covered it, then why charge me co-pay if the insurance covers it? and how would have i know that i had a credit if i did not happen to visit the office again? you must have know what the insurance covers ! why charge to begin with ? not acceptable ! BTW my daughter had an appointment later in the same day and she did not have a good experience, my wife who went with her was livid ! your question # 4 below on the survey is insulting !


StarStarStarStarStar I could not have been happier with my exper... —    (Patient since Thu Feb 11 00:00:00 MST 2016)

I could not have been happier with my experience at VA EYE. Dr Jones and here staff could not have been nicer. My visit included a very through examination and questions answered for me by Dr Jones.


StarStarStarStarStar Much better than the last time I was in your offi... —    (Patient since Mon Jun 08 00:00:00 MDT 2015)

Much better than the last time I was in your offices. Front office ran so much better. Thank you.


StarStarStarStarStar VEI has been my eye-care center for over ten years —    (Patient since Mon Sep 12 00:00:00 MDT 2011)

VEI has been my eye-care center for over ten years. I see Drs. Wu and Carothers. I couldn't be happier. Those two, the check-in/registration staff, the opticians, etc. are just what the doctor ordered!


StarStarStarStarStar Highly Recommended —    (Patient since Tue Jun 07 00:00:00 MDT 2011)

I am a long-time patient of Dr. Paul Bullock at the Virginia Eye Institute. Service received at the VEI has always been of the highest quality.


StarStarStarStarStar Virginia Eye Institute - Hugenot Road location...... —    (Patient since Tue Aug 20 00:00:00 MDT 2013)

Virginia Eye Institute - Hugenot Road location... I am impressed with the efficiency of the staff and doctors... I was treated very professionally. I highly recommend these doctors.


StarStarStarStarStar I love Dr. Purgason! She is very thorough and ca... —    (Patient since Wed Jan 21 00:00:00 MST 2015)

I love Dr. Purgason! She is very thorough, caring, and goes over everything in detail. Jenny is amazing, and I appreciate her care and comforting words during my minor procedure.


StarStarStarStarStar  —    (Patient since Thu Jan 10 00:00:00 MST 2013)

I was glad that they were able to find the tears & repair them before 'things' got any worse. The 2 Dr's (McGehee & Slott) did a great job. I'll know a bit more in 2 weeks, when I go back whether any follow-up work will need to be done. thanks, Richard


StarStarStarNo StarNo Star LONG WAIT TIME —    (Patient since Mon Sep 12 00:00:00 MDT 2011)

I waited 30 minutes past my scheduled appointment time and was given no "heads up" as to what was going on. I had to track down a VEI employee to inquire as to whether I was lost in the shuffle. I understand that sometimes delays are unavoidable, but I also expect to be kept informed in such a situation.


StarStarStarStarStar The visit with the doctor was ok but the 1hr wait... —    (Patient since Tue Sep 03 00:00:00 MDT 2013)

The visit with the doctor was ok but over an hour wait to see him was uncalled for. our time is valuable too, Some body need too work on scheduling appointments.


StarStarStarStarStar  —    (Patient since Wed Aug 15 00:00:00 MDT 2012)

Excellent treatment by both paraprofessionals and professionals.


StarStarStarStarStar Was greated as soon as I arrived. Fast service. ... —    (Patient since Mon Sep 17 00:00:00 MDT 2012)

Was greated as soon as I arrived. Fast service. Was finished in under one hour. Friendly staff (especially Sarah, I think her name was).


StarStarStarStarStar  —    (Patient since Fri Aug 19 00:00:00 MDT 2016)

I was very impressed with the lack of paperwork at the reception desk, the compassion shown, and the expertise used-- thank you


StarStarStarStarStar I always receive the finest treatment at the Vir... —    (Patient since Fri Oct 14 00:00:00 MDT 2011)

I always receive the finest treatment at the Virginia Eye Institute.


StarStarStarStarStar I always receive the finest treatment at the Vir... —    (Patient since Fri Oct 14 00:00:00 MDT 2011)

I always receive the finest treatment at the Virginia Eye Institute.


StarStarStarStarStar Feedback —    (Patient since Mon May 23 00:00:00 MDT 2011)

Staff proficient and courteous. Doctor slightly insensitive to older people who may not accurately hear what is said.


StarStarStarStarStar I have been coming to Viginia Eye Institute for y... —    (Patient since Tue Nov 22 00:00:00 MST 2011)

I have been coming to Viginia Eye Institute for years now, and they are by far the best for me. They are very professional, organized, and best of all their Doctors are fantastic. They take care of all of my eye care needs. Truly First Class, Five Star eye care.


StarStarStarStarStar Even though they appeared to be very busy..things... —    (Patient since Thu Sep 15 00:00:00 MDT 2011)

Even though they appeared to be very busy..things went smoothly and timely


StarStarStarStarStar Great experience. Dr. Jones and her staff are ef... —    (Patient since Tue Jun 09 00:00:00 MDT 2015)

Great experience. Dr. Jones and her staff are efficient, courteous and take the time to address questions and concerns.


StarStarStarStarStar Experience was excellent in every way, as always ... —    (Patient since Mon May 21 00:00:00 MDT 2012)

Experience was excellent in every way, as always.


StarStarStarStarStar My only complaint . . .  —    (Patient since Tue Jul 17 00:00:00 MDT 2012)

My only complaint is that the Virginia Eye Institute is too efficient, leaving me virtually no time to read my book.


StarStarStarStarStar The Virginia Eye Institute was very friendly and ... —    (Patient since Mon Oct 03 00:00:00 MDT 2011)

The Virginia Eye Institute was very friendly and professional. I would recommend them to anyone who needs cataract surget.


StarStarStarStarStar Very pleasant appointment - did not have to wait ... —    (Patient since Mon Aug 08 00:00:00 MDT 2011)

Very pleasant appointment - did not have to wait too long.


StarStarStarStarStar Megan Bartlett was wonderful in working around my... —    (Patient since Thu Jun 30 00:00:00 MDT 2011)

Megan Bartlett was wonderful in working around my work schedule to fit me in almost immediately. Her patience and caring went a long way toward making me a very satisfied patient...I thought she really cared about me as a person.


StarStarStarStarStar I recently had an emergency visit to VEI due to a... —    (Patient since Tue Dec 13 00:00:00 MST 2011)

I recently had an emergency visit to VEI due to a torn retina. The tear was diagnosed by my regular ophthalmologist, Dr. Jones. She and her staff were supportive and thorough during the exam and explained that I would need to see a retinal specialist to repair the tear. I was so appreciative of the kindness and courtesy shown by each member of the staff at each step of my visit. My treatment by Dr. Baseer Ahmad and the staff at The Commonwealth Building office and the Huguenot Surgical Center was also exceptional.


StarStarStarStarStar Rave review! —    (Patient since Wed Feb 29 00:00:00 MST 2012)

Very accommodating staff. Excellent physician, Dr. Trice, who rally cares about the needs & requirements of the patient. As a loyal patient for some 30 years, it is quite easy to recommend my physician to anyone.


StarStarStarStarStar I do appreciate being able to confirm appts. onli... —    (Patient since Tue May 22 00:00:00 MDT 2012)

I do appreciate being able to confirm appts. online and also to look on the website for needed information.


StarStarStarStarStar I came in without an appointment and was seen... —    (Patient since Tue Jun 19 00:00:00 MDT 2012)

I came in without an appointment and was seen


StarStarStarStarStar I have never received less than professional and ... —    (Patient since Fri Jul 15 00:00:00 MDT 2011)

I have never received less than professional and prompt service


StarStarStarStarNo Star Great Doctor —    (Patient since Fri Aug 19 00:00:00 MDT 2011)

I love coming to see Dr. Brown every year, she has been wonderful. The only problem I have is that I have to always wait a long time.


StarStarStarStarStar My visit to VEI went great. I didn't have to wait long and every one was friendly and helpful.... —    (Patient since Fri Jul 08 00:00:00 MDT 2011)

My visit to VEI went great. I didn't have to wait long and every one was friendly and helpful.


StarStarStarStarStar Very profession organization beginning at the front desk. All staff are very professional and fri... —    (Patient since Wed May 11 00:00:00 MDT 2016)

Very profession organization beginning at the front desk. All staff are very professional and friendly.


StarStarStarStarStar  —    (Patient since Tue Mar 20 00:00:00 MDT 2012)

My visit was handled politely and efficiently. Check-in 5 minutes, waiting room < 10 min. when a technician took 10 min to check for any changes in my health and meds, check pressure, and vision. Another technician took scans of my eyes, then saw the Dr. for thorough review and instructions. The whole process took less than 1 hr. Made apt for next visit and left.


StarStarStarStarStar Would not want to go to anyone else ! You only get one set of eyes and you want to take very good ... —    (Patient since Wed Aug 10 00:00:00 MDT 2011)

Would not want to go to anyone else ! You only get one set of eyes and you want to take very good care of them . they will last you a life time , If you take care of them and catch problems early .


StarStarStarStarStar excellent treatment —    (Patient since Tue Oct 18 00:00:00 MDT 2011)

I needed to be seen when my doctor was on vacation and the receptionist, triage nurse, Michele in the treatment team , Dr. Jones and her scribe were all accommodating, helpful and very knowledgeable.


StarStarStarStarStar The check in continues to be a major annoyance to me when ever I come in for a appointment. Have h... —    (Patient since Mon Aug 11 00:00:00 MDT 2014)

The check in continues to be a major annoyance to me when ever I come in for a appointment. Have had 3 cornea transplants, and many visits in the last 24 months. That should be taken in to account when the check in personal look up your info. The only message they convey deals with money and it's payment. Not a real warm and fuzzy feeling when you have no vision in the same eye that your insurance and yourself has paid VEI thousands of dollars in the previous two years. My health and vision should at least be as important as YOUR MONEY!!!!!!


StarStarStarStarStar Professionalism —    (Patient since Mon Jul 25 00:00:00 MDT 2011)

The staff were professional and everything went well.


StarStarStarStarStar Always friendly and efficient. ... —    (Patient since Mon Jul 11 00:00:00 MDT 2011)

Always friendly and efficient.


StarStarStarStarStar  —    (Patient since Mon Jul 13 00:00:00 MDT 2015)

I recommend the staff at VEI highly.


StarStarStarStarNo Star Good Service - with upsale —    (Patient since Fri Jun 07 00:00:00 MDT 2013)

As always I received great customer service and medical attention at Virginia Eye Institute. I have only two negatives if you can even call them that. First, the time required to get an appointment is long. This isn't necessarily a negative as this testifies to how good they are that they have a long backlog. Second, at the end of the treatment I felt I was being pushed to purchase glasses from them when the doctor brought in one of the eye glass specialists to talk to me about new glasses even after I said it wasn't necessary. After my last experience with eye glasses I had already decided to go somewhere else. The turn around for new glasses was over a week and I had to return them because of the way they cut the bifocal - I could only clearly read three words at a time. I was expecting a wider range of focus. More important was the price. The glasses were over $600. I am new to glasses so I thought "WOW that's high" but I didn't argue because I had nothing to compare against.


StarStarStarStarStar Excellent! Staff friendly and efficient.... —    (Patient since Mon May 23 00:00:00 MDT 2011)

Excellent! Staff friendly and efficient.


StarStarStarStarStar Excellent! Staff friendly and efficient.... —    (Patient since Mon May 23 00:00:00 MDT 2011)

Excellent! Staff friendly and efficient.


StarStarStarStarStar My visit was a great experience because everyone was so curious and my wait time is the best ever ... —    (Patient since Fri Aug 05 00:00:00 MDT 2016)

My visit was a great experience because everyone was so curious and my wait time is the best ever from a medical establishment.


StarStarStarStarStar Dr. Bearded and the entire staff were wonderful. I have been a patient of Dr. Trice for many years... —    (Patient since Thu Jun 02 00:00:00 MDT 2011)

Dr. Bearded and the entire staff were wonderful. I have been a patient of Dr. Trice for many years. Yesterday was a continuation of my respect for the Virginia Eye Institute.


StarStarStarStarStar appointment went smoothly and efficiienty ... —    (Patient since Thu Jul 28 00:00:00 MDT 2011)

appointment went smoothly and efficiienty


StarStarStarStarStar They were gracious and helpful in getting me out in time to take my husband to an emergency dental... —    (Patient since Wed Jun 29 00:00:00 MDT 2011)

They were gracious and helpful in getting me out in time to take my husband to an emergency dental visit!


StarStarStarStarStar I was very pleased with the service I got yesterday. Would recommend y'all anytime Thanks again fo... —    (Patient since Mon Aug 22 00:00:00 MDT 2011)

I was very pleased with the service I got yesterday. Would recommend y'all anytime Thanks again for your service.


StarStarStarStarStar This is not a first time experience. The entire process from check in to check out totaled 2 1/2 h... —    (Patient since Fri Feb 24 00:00:00 MST 2012)

This is not a first time experience. The entire process from check in to check out totaled 2 1/2 hrs for routine exam. 45 minutes of it was waiting for Dr to show after prep exam was completed. Unacceptable. I will be moving to a smaller, more personal practice.


StarStarStarStarStar Amy is THE BEST at fitting contact lenses! —    (Patient since Fri Oct 10 00:00:00 MDT 2014)

I saw Amy for a contact lense fitting. She has been the only one to explain the different contact options and suggested a different type than I was wearing before. I could not be more pleased! She used equipment to measure my eye with far more accuracy than the Watkins Center location. Her attention to detail and willingness to listen to me resulted in a far better fitting and performing set of contacts. I had no idea there were so many different options for a contacts wearer until she explain them to me. Amy's the BEST! And thank you to Dr. Jones for recomending her! Dr. Jones and Amy will be the only people that I will see in the future. I now have hope and functional vision.


StarStarStarStarStar  —    (Patient since Mon Dec 12 00:00:00 MST 2011)

Exceptional service is always received. I give VEI the highest positive rating possible & Dr. McGehee an "over the top" rating.


StarStarStarStarStar Eye Exam —    (Patient since Wed Aug 17 00:00:00 MDT 2011)

Dr. Baker is the very best there is!


StarStarStarStarStar Excellent experience, treated very well by Dr McGeehee and all staff , would definitly recommend V... —    (Patient since Fri Sep 28 00:00:00 MDT 2012)

Excellent experience, treated very well by Dr McGeehee and all staff , would definitly recommend Va Eye Institute. Pam Bolling


StarStarStarStarStar  —    (Patient since Tue Jul 19 00:00:00 MDT 2011)

I waited over an hour from my apt time before getting called back. Also, I was upset to find out AFTER the fact that I was going to be charged a fee for printing out my prescription to get contacts. I wasn't sure if I wanted now or if I should wait until my next follow up .The assistant made no mention that I would be charged a 40.00 fee for taking the prescription. I would have said NO if I would have been advised that. Patients should be told that prior.


StarStarStarStarNo Star  —    (Patient since Wed Jul 27 00:00:00 MDT 2016)

I was very satisfied with the cordial staff, exam, various tests and conversation with the doctor. However, I wish that driving after the appointment had been addressed. My eyes were still very dilated and vision blurry from the various drops. Although I had a pair of sunglasses in the car, I could barely keep my eyes open and drove with one hand cupped above them to help keep out the light. It was a scary trip home!


StarStarStarStarStar The staff is always courteous, supportive, willing to answer my questions. Over the past couple of... —    (Patient since Tue Jul 19 00:00:00 MDT 2011)

The staff is always courteous, supportive, willing to answer my questions. Over the past couple of years, I've had a few eye issues and found the specialists I needed within the practice, in an environment I was familiar with, comfortable in. Thank you so much


StarStarStarStarStar We just moved to the Richmond area and could not ask for a more caring, compassionate practice! Fr... —    (Patient since Wed Jul 27 00:00:00 MDT 2016)

We just moved to the Richmond area and could not ask for a more caring, compassionate practice! From the moment we walked off the elevator, we were treated with kindness, professionalism and respect from the front desk staff, to the opthamolic assistant and finally to Dr. McGeehee. We are so thankful we found the Virginia Eye Institute.


StarStarStarStarStar Friendly and Timely —    (Patient since Fri Jul 24 00:00:00 MDT 2015)

Everyone was friendly, and my appointment was on time.


StarStarStarStarStar I had a very short wait and Dr. Jones and her assistants were patient, thorough, and friendly.... —    (Patient since Thu Apr 05 00:00:00 MDT 2012)

I had a very short wait and Dr. Jones and her assistants were patient, thorough, and friendly.


StarStarStarStarNo Star I have always been given courteous treatment by all when I go for check-ups and for treatment.... —    (Patient since Fri Nov 04 00:00:00 MDT 2011)

I have always been given courteous treatment by all when I go for check-ups and for treatment.


StarStarStarStarStar Great eye care and service... —    (Patient since Thu Jul 03 00:00:00 MDT 2014)

Great eye care and service


StarStarStarStarStar We travel a long way to receive your services and they are so worth it!... —    (Patient since Wed Dec 14 00:00:00 MST 2011)

We travel a long way to receive your services and they are so worth it!


StarStarStarStarStar Pleasant knowledgeable and to the ponit... —    (Patient since Tue Jun 21 00:00:00 MDT 2011)

Pleasant knowledgeable and to the ponit


StarStarStarStarStar Not happy with the physician I saw, not sure of his name, I don't remember him telling me. Seemed... —    (Patient since Wed Jul 20 00:00:00 MDT 2016)

Not happy with the physician I saw, not sure of his name-- I don't remember his telling me. Seemed uninterested in what I was going through and didn't give me a chance to ask questions. I know no more after the appointment than I did before it. The sample medication I was given was identical to what I was using over the counter anyway, and I told them it did not provide lasting relief and certainly wasn't a cure. Did a basic exam that didn't include fundus and told me what the diagnosis wasn't but didn't give any hint as to what it could be. His explanation didn't explain why my eyeball hurts deep within, not just on the surface and why I would develop dry eye eleven years after LASIK but was fine all these years. I can think of some other possibilities for my eye but he seemed uninterested in addressing them when I asked about that. Definitely would not recommend this guy although the practice itself has been OK in the past. Funny thing, I'm a physician as well.


StarStarStarStarStar  —    (Patient since Thu Oct 08 00:00:00 MDT 2015)

I would highly recommend Virginia Eye Institute to anyone who needs eyecare. Julia Klele


StarStarStarStarNo Star Virginia Eye has always treated me well The staff is competent and friendly.... —    (Patient since Thu Feb 02 00:00:00 MST 2012)

Virginia Eye has always treated me well The staff is competent and friendly.


StarStarStarStarStar When Dr. CHiapetta sent me to specialist Lisa Fleming for my double vision, it saved my life!!  —    (Patient since Wed Sep 21 00:00:00 MDT 2011)

When Dr. CHiapetta sent me to specialist Lisa Fleming for my double vision, it saved my life!! It would have been impossible to drive or function without their help. The entire staff for both doctors are kind, patient, and efficient also. High marks all around!


StarStarStarStarStar When Dr. CHiapetta sent me to specialist Lisa Fleming for my double vision, it saved my life!!  —    (Patient since Wed Sep 21 00:00:00 MDT 2011)

When Dr. CHiapetta sent me to specialist Lisa Fleming for my double vision, it saved my life!! It would have been impossible to drive or function without their help. The entire staff for both doctors are kind, patient, and efficient also. High marks all around!


StarStarStarStarStar A-1 —    (Patient since Thu May 31 00:00:00 MDT 2012)

VEI operates like a well oiled machine. They are cordial, professional, and efficient. I like that they are punctual and do not keep one waiting for long periods of time before servicing.


StarStarStarStarStar A-1 —    (Patient since Thu May 31 00:00:00 MDT 2012)

VEI operates like a well oiled machine. They are cordial, professional, and efficient. I like that they are punctual and do not keep one waiting for long periods of time before servicing.


StarStarStarStarStar I was very pleased w the care I received at VEI. my exam was thorough, the staff was very attentiv... —    (Patient since Wed Mar 20 00:00:00 MDT 2013)

I was very pleased w the care I received at VEI. my exam was thorough, the staff was very attentive and pleasant!


StarStarStarStarStar Calmness —    (Patient since Wed Aug 17 00:00:00 MDT 2011)

I just love Dr. Bullock and his team! They always make me feel that my appt. is the most important one of the day.


StarStarStarStarStar Regional Administrator —    (Patient since Wed Jul 22 00:00:00 MDT 2015)

Excellent visit and very thorough and efficient.


StarStarStarStarStar Excellent care. Wonderful doctors and staff. ... —    (Patient since Thu Apr 16 00:00:00 MDT 2015)

Excellent care. Wonderful doctors and staff.


StarStarStarStarStar The office was able to get me in quickly and efficiently.... —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

The office was able to get me in quickly and efficiently.


StarStarStarStarStar Wonderful care by the best team in the business.... —    (Patient since Wed Aug 19 00:00:00 MDT 2015)

Wonderful care by the best team in the business.


StarStarStarStarStar not satisfied with attending physican... —    (Patient since Thu Oct 25 00:00:00 MDT 2012)

not satisfied with attending physican


StarStarStarStarStar Excellent service as always. No complaints and will continue to use Virginia Eye Institute.... —    (Patient since Tue Jan 26 00:00:00 MST 2016)

Excellent service as always. No complaints and will continue to use Virginia Eye Institute.


StarStarStarStarStar Dr. McMillan did my annual eye exam, and he was friendly and professional. I liked him very much -... —    (Patient since Mon Aug 01 00:00:00 MDT 2011)

Dr. McMillan did my annual eye exam, and he was friendly and professional. I liked him very much - he put me right at ease. I would highly recommend him.


StarStarStarStarStar Follow up care by Kevin Bell was very helpful in helping me order new lens per new Rx. Knowledgeab... —    (Patient since Tue Jun 05 00:00:00 MDT 2012)

Follow up care by Kevin Bell was very helpful in helping me order new lens per new Rx. Knowledgeable and professional


StarStarStarStarStar Excellent experience, no waiting.... —    (Patient since Thu May 16 00:00:00 MDT 2013)

Excellent experience, no waiting.


StarStarStarStarStar Loyal patient —    (Patient since Tue May 15 00:00:00 MDT 2012)

I truly appreciate the care and attention that Dr. Bullock and his staff give to my mother.


StarStarStarStarStar  —    (Patient since Mon May 16 00:00:00 MDT 2016)

I was so very impressed with the friendly, professional care that i received.


StarStarStarStarStar Excellent Service —    (Patient since Fri Jul 22 00:00:00 MDT 2011)

When I went to the surgical center for cataract surgery, I was greeted warmly. When I went back for surgery, I was made very comfortable, received thorough explanations of all the procedures that would occur. The staff was friendly, competent and efficient in every respect. Dr. T. Winston Trice performed the surgery and is exceptionally skillful, and the procedure was absolutely painless. I was awake for the surgery and had a chance to converse with Dr. Trice about what he was doing and to share my experience of the visual effects of the surgical process. If one can say a surgery experience is a delight, this one was!


StarStarStarStarStar I will continue to take my daughter to VEI because they always treat us with respect and they a... —    (Patient since Wed Nov 09 00:00:00 MST 2011)

I will continue to take my daughter to VEI because they always treat us with respect and they always have a smile on their faces.


StarStarStarStarStar As always the highest degree of professionalism and courtesy.... —    (Patient since Sun Jan 08 00:00:00 MST 2012)

As always the highest degree of professionalism and courtesy.


StarStarStarNo StarNo Star  —    (Patient since Thu Jul 12 00:00:00 MDT 2012)

Since I'm a "little ole lady" I have off days when things work at half-mast. Not often, but sometimes. I was there on one of those off days and everyone was patient, and gave me time to respond ..and smiled a lot. It helped. Believe me, one knows when one takes patience. And one remembers when she was quick and cute and a member of Mensa!


StarStarStarStarStar . —    (Patient since Fri Jun 10 00:00:00 MDT 2011)

The Virginia Eye Institute continues to impress me favorably. It appears to be well organized, efficient and customer friendly. Dr. Bullock inspires confidence in his ability, his friendly manner and a feeling of personal interest in his clients. One seldom looks forward to visits to physicians, but he makes them almost seem so.


StarStarStarStarStar Excellent care, short waiting time... —    (Patient since Wed Jun 22 00:00:00 MDT 2011)

Excellent care, short waiting time


StarStarStarStarStar  —    (Patient since Mon May 23 00:00:00 MDT 2011)

The visit was fine but I would have liked review of direction or me to do after treatment, I kind of forgot from a month ago


StarStarStarStarStar  —    (Patient since Thu Jan 03 00:00:00 MST 2013)

Very professionally run organization.


StarStarStarStarStar Epidemiologist —    (Patient since Mon Mar 26 00:00:00 MDT 2012)

Dr. Bullock and his staff at the VA Eye Institute provide excellent care and customer service. I have been a patient for over 20 years and my care has exceeded my expectations each visit. I trust Dr. Bullock's experience and knowledge implicitly. He is comprehensive and professional in his approach and has an excellent chair-side manner. His staff are always pleasant and thorough and take the time to explain each procedure during my visits. I must also mention the registration staff who are efficient and pleasant, despite juggling multiple patients at the same time.


StarStarStarStarStar Epidemiologist —    (Patient since Mon Mar 26 00:00:00 MDT 2012)

Dr. Bullock and his staff at the VA Eye Institute provide excellent care and customer service. I have been a patient for over 20 years and my care has exceeded my expectations each visit. I trust Dr. Bullock's experience and knowledge implicitly. He is comprehensive and professional in his approach and has an excellent chair-side manner. His staff are always pleasant and thorough and take the time to explain each procedure during my visits. I must also mention the registration staff who are efficient and pleasant, despite juggling multiple patients at the same time.


StarStarStarStarStar OUTSTANDING HEALTH CARE —    (Patient since Mon Jul 11 00:00:00 MDT 2011)

Dr. Bullock is one of the best! His staff is very accommodating and helpful. Dr. Slott, whom I see every six months, is outstanding and always answers my questions.


StarStarStarStarStar My first experience with Va. Eye Institute  —    (Patient since Thu Jul 07 00:00:00 MDT 2016)

The check in/registration was quick with very little wait time and there was an equally very short wait to see Dr. Purgason. Dr. Purgason and her Practice Coordinator Sara Yentes were both quite pleasant and informative.


StarStarStarStarStar The very best eye care in town!!... —    (Patient since Mon Oct 05 00:00:00 MDT 2015)

The very best eye care in town!!


StarStarStarStarStar ...great office for eye care —    (Patient since Mon Feb 11 00:00:00 MST 2013)

Excellent staff - friendly, efficient and professional! Dr Bullock is very professional and always has time for questions. Excellent ophthalmologist!


StarStarStarStarStar Quick to get checked in, didn't have to wait too long to see the doctor even though there were a l... —    (Patient since Mon Sep 12 00:00:00 MDT 2011)

Quick to get checked in, didn't have to wait too long to see the doctor even though there were a lot of patients waiting, everything moved along as a nice pace.


StarStarStarStarStar Everyone in the Huguenot office is so professional and friendly... —    (Patient since Wed Jun 15 00:00:00 MDT 2011)

Everyone in the Huguenot office is so professional and friendly


StarStarStarStarStar Always a very good and positive experience.... —    (Patient since Mon Jun 11 00:00:00 MDT 2012)

Always a very good and positive experience.


StarStarStarStarStar I had to have an emergency visit Friday July 8. I was seen promptly and Dr. Bundy's treatment w ... —    (Patient since Mon Oct 10 00:00:00 MDT 2011)

I had to have an emergency visit Friday July 8. I was seen promptly and Dr. Bundy's treatment wass of his usual high standards.


StarStarStarStarStar On time, good service, as usual!... —    (Patient since Mon Jan 26 00:00:00 MST 2015)

On time, good service, as usual!


StarStarStarStarStar My visit to Virginia Eye was excellent!! Great service!!! Cannot get any better! ... —    (Patient since Wed Apr 25 00:00:00 MDT 2012)

My visit to Virginia Eye was excellent!! Great service!!! Cannot get any better!


StarStarStarStarStar Lovely people to care for you.  —    (Patient since Mon Aug 22 00:00:00 MDT 2011)

Lovely people to care for you. I would wish for more accommodating parking near the elevator.


StarStarStarStarStar Outstanding! I know wait times can't be strictly controlled,, and I know why: Sometimes emergenc... —    (Patient since Thu Nov 17 00:00:00 MST 2011)

Outstanding! I know wait times can't be strictly controlled,, and I know why: Sometimes emergencies intervene in medical matters. Some patients may turn out to need more attention than expected. Sometimes, things just happen. Howe4ver, I did notice, during this visit, tha wait times were lesser. I did notice that some techniques had been improved, apparently due to advances in medical discovery and practice. My wait time was shorter than in the past, but I received the same gracious care and attention from Dr. Baker and her staff. Sje is a lovely young woman, well respected in the medical community with whom I am acquainted, and caring, professional and capable.


StarStarStarStarStar My visit with Dr. Slott was excellent.... —    (Patient since Mon Jul 02 00:00:00 MDT 2012)

My visit with Dr. Slott was excellent.


StarStarStarStarNo Star ALWAYS RECEIVE EXCELLENT SERVICE FROM DR SLOTT AND HIS STAFF. ALSO FRONT DESK STAFF.... —    (Patient since Tue Aug 16 00:00:00 MDT 2011)

ALWAYS RECEIVE EXCELLENT SERVICE FROM DR SLOTT AND HIS STAFF. ALSO FRONT DESK STAFF.


StarStarStarStarStar Very punctual. My eye appt. only lasted 11/2 hours from the time I checked in.... —    (Patient since Mon Sep 19 00:00:00 MDT 2011)

Very punctual. My eye appt. only lasted 11/2 hours from the time I checked in.


StarStarStarStarStar Long wait!!... —    (Patient since Thu Dec 17 00:00:00 MST 2015)

Appointment was at 3:50 Didn't see Dr until 4:50. Nurse was very attentive & helpful!


StarStarStarStarStar Long wait!!... —    (Patient since Thu Dec 17 00:00:00 MST 2015)

Appointment was at 3:50 Didn't see Dr until 4:50. Nurse was very attentive & helpful!


StarStarStarStarStar Long wait!!... —    (Patient since Thu Dec 17 00:00:00 MST 2015)

Appointment was at 3:50 Didn't see Dr until 4:50. Nurse was very attentive & helpful!


StarStarStarStarStar  —    (Patient since Thu Jun 14 00:00:00 MDT 2012)

Very prompt attention and courteous staff.


StarStarStarStarStar  —    (Patient since Tue Jun 21 00:00:00 MDT 2011)

I had a very good visit with Dr. Bundy and all his co-workers at the VEI at Huguenot. I did have to wait for some time since I understand that he had been on vacation and he had to work my May appointment into June 30. All in all it was a good visit.


StarStarStarStarStar Undereye filler —    (Patient since Fri May 01 00:00:00 MDT 2015)

Great underye filler results with Dr. Perguson once again.


StarStarStarStarStar Service was punctualand efficient. Great experience. I will come here for all my eye appointments.... —    (Patient since Wed Sep 02 00:00:00 MDT 2015)

Service was punctualand efficient. Great experience. I will come here for all my eye appointments.


StarStarStarStarStar Staff very pleasant and professional. Dr. Jones, outstanding.... —    (Patient since Wed Aug 22 00:00:00 MDT 2012)

Staff very pleasant and professional. Dr. Jones, outstanding.


StarStarStarStarStar My experience at VEI is always positive because I have the best doctor in the practice - Dr. Evely... —    (Patient since Thu Aug 04 00:00:00 MDT 2011)

My experience at VEI is always positive because I have the best doctor in the practice - Dr. Evelyn Baker.


StarStarStarStarStar Was so very pleased with how friendly everyone was and the Dr was wonderful... —    (Patient since Wed Jun 29 00:00:00 MDT 2016)

Was so very pleased with how friendly everyone was and the Dr was wonderful


StarStarStarStarStar I love Dr. Brown and her staff. They take really good care of me. They are concerned about my heal... —    (Patient since Thu Sep 01 00:00:00 MDT 2011)

I love Dr. Brown and her staff. They take really good care of me. They are concerned about my health and well-being. I appreciate them.


StarStarStarStarStar  —    (Patient since Mon Aug 22 00:00:00 MDT 2011)

Dr Bullock is an excellent eye doctor...It is obvious he truly cares for his patients and loves what he does. I have been going to him for 15 years. and even travel an hour to see him for my eye checks since moving away. He is extremely knowledgeable, kind, patient, informative, timely, and very pleasant.


StarStarStarStarStar Dr. Jones is an excellent physician.... —    (Patient since Thu Aug 25 00:00:00 MDT 2011)

Dr. Jones is an excellent physician.


StarStarStarStarStar Great doc, thorough review and beneficial input. Technician was terrific.... —    (Patient since Tue Aug 23 00:00:00 MDT 2011)

Great doc, thorough review and beneficial input. Technician was terrific.


StarStarStarStarStar I just had a great examination with Optician Amy Fens! —    (Patient since Fri Apr 19 00:00:00 MDT 2013)

I just had a great examination with Optician Amy Fens! The examination was thorough and professionally done. The care and concern she demonstrated was welcomed, too. I strongly recommend Amy for any of your optical needs.


StarStarStarStarStar .. —    (Patient since Wed Jun 22 00:00:00 MDT 2016)

Very professional staff. Explained everything to my satisfaction.


StarStarStarStarStar Highly recommend Dr. Bullock... —    (Patient since Fri Feb 24 00:00:00 MST 2012)

Highly recommend Dr. Bullock


StarStarStarStarStar Visual fields exam for Dr. Bundy was done very quickly and efficiently.... —    (Patient since Mon Jul 25 00:00:00 MDT 2011)

Visual fields exam for Dr. Bundy was done very quickly and efficiently.


StarStarStarStarStar Very satisfied with my visit... —    (Patient since Mon Jun 27 00:00:00 MDT 2016)

Very satisfied with my visit


StarStarStarStarStar  —    (Patient since Thu Nov 03 00:00:00 MDT 2011)

took way to long, appt was at 2pm did not get out until 430pm. Seemedlike it was overbooked. Appt. was rescheduled twice.


StarStarStarStarStar Excellent visit with Dr. Donna Brown and her staff. —    (Patient since Thu Aug 01 00:00:00 MDT 2013)

As soon as I explained the reason I needed to be seen I was asked to come in at 3:20 the same day. I was pre registered ahead of time and registration was completed shortly after I arrived. I was called back as soon as I came to the waiting area. Every one was professional and caring and efficient.


StarStarStarStarStar Wonderful visit as always. Everyone there is very nice, kind and professional!... —    (Patient since Tue Jun 21 00:00:00 MDT 2011)

Wonderful visit as always. Everyone there is very nice, kind and professional!


StarStarStarStarStar Sign in log sheet —    (Patient since Tue Apr 10 00:00:00 MDT 2012)

I did not like that,when you arrive early for your appointment to do check in, the check in people, took people before you that was late for their appointment.


StarStarStarStarStar Always special to visit the V E I. Everyone is helpful and professional.... —    (Patient since Mon Oct 13 00:00:00 MDT 2014)

Always special to visit the V E I. Everyone is helpful and professional.


StarStarStarStarStar  —    (Patient since Tue Jun 07 00:00:00 MDT 2011)

Excellent! Not only in Dr. Jeff Slott's area, but with Brenda Moyer in the optical area for having my glasses adjusted.


StarStarStarStarStar Dr Slott is fantastic —    (Patient since Thu Jul 14 00:00:00 MDT 2011)

Dr. Slott at the Virginia I Institute is an excellent down-to-business doctor. He is very thorough and does sufficient diagnostic testing to discover any problems with ones eyes. He does a great job explaining any conditions found and treatment options.


StarStarStarStarStar VEI Experiences - —    (Patient since Mon Nov 07 00:00:00 MST 2011)

Always have good experience during my appointments at VEI. The doctors and their assistants are always friendly and make you feel at ease. They explain thoroughly their procedures and results of any exams.


StarStarStarStarStar I am Juanita Hagan and I am a patient of Dr. K nape . —    (Patient since Mon Nov 14 00:00:00 MST 2011)

I am Juanita Hagan and I am a patient of Dr. K nape and I think he is just a fabulous doctor even though he is so very young he is already very very good and knowledgeable


StarStarStarStarStar My appointment went great... —    (Patient since Wed Jul 27 00:00:00 MDT 2011)

My appointment went great


StarStarStarStarStar Contacts —    (Patient since Fri Jun 15 00:00:00 MDT 2012)

Amy does a great job with my contacts.


StarStarStarStarStar  —    (Patient since Thu Oct 13 00:00:00 MDT 2011)

My most recent visit was a follow up to having cataract surgery on both eyes. Both the surgical results and the post surgical recovery were excellent. Having been a patient for many years, I have grown to expect the very best from my physician/surgeon - and she has consistently delivered! I would highly recommend her for any and all eye care!


StarStarStarStarStar Always a pleasant experience.... —    (Patient since Mon Jun 29 00:00:00 MDT 2015)

Always a pleasant experience.


StarStarStarStarStar The Rev. Dr. Stephen P. Cowardin - (SC) —    (Patient since Thu Nov 06 00:00:00 MST 2014)

Virginia Eye Institute has embraced online communications to the advantage of both patient and caregiver.


StarStarStarStarStar Very good customer service and an excellent exam... —    (Patient since Fri Nov 04 00:00:00 MDT 2011)

Very good customer service and an excellent exam


StarStarStarStarStar Excellent staff. Very informative regarding procedures... —    (Patient since Fri Jun 10 00:00:00 MDT 2011)

Excellent staff. Very informative regarding procedures


StarStarStarStarStar Service was on time very professional inspected my vision, made a recommendation to get ne glasses... —    (Patient since Wed Jun 29 00:00:00 MDT 2011)

Service was on time very professionl, inspected my vision, made a recommendation to get new glasses and sent me on my way in less than 45 minutes. Dr. Mageehee diagnosed my multiple sclerosis in 2001 and has been treating me since then


StarStarStarStarStar Made the appointment in April - continue to receive announcements to make an appointment - even af... —    (Patient since Mon Feb 18 00:00:00 MST 2013)

Made the appointment in April - continue to receive announcements to make an appointment - even after the scheduled appointment.


StarStarStarStarStar Outstanding, pleasant, through, anxious and caring... —    (Patient since Tue Jan 20 00:00:00 MST 2015)

Outstanding, pleasant, through, anxious and caring


StarNo StarNo StarNo StarNo Star Long wait and is there a doctor on staff? —    (Patient since Wed Aug 10 00:00:00 MDT 2011)

I waited for an hour in the waiting area before asking about the wait. I was told there were other appointments in front of me. I understand, but an hour wait was ridiculous. To top it off, I waited all that time and NEVER saw the doctor. The only person who spoke to me was the technician.


StarStarStarStarStar All staff were very kind, courteous and helpful in their part of patient processing. Technician w... —    (Patient since Tue Mar 12 00:00:00 MDT 2013)

All staff were very kind, courteous and helpful in their part of patient processing. Technician who did initial exam was thoroughly and kind. Only disappointment of the visit was the MD; rushed, disengaged...unfortunate. Gratefully he has hired good staff to work the better parts of the appointment.


StarStarStarStarStar It is always an excellent experience when I go to VEI - Huguenot. The staff is wonderful. And D... —    (Patient since Mon Jun 30 00:00:00 MDT 2014)

It is always an excellent experience when I go to VEI - Huguenot. The staff is wonderful. And Dr. Bundy is the best! I appreciate everything that they do for my visual health.


StarStarStarStarStar Mrs. Gloria Shields ... —    (Patient since Thu Sep 19 00:00:00 MDT 2013)

I saw Dr. PURGASON about a problem with my eyelids which she immediately diagnosed to my great relief. I had seen a dermatologist who agreed with this diagnosis. I could not have been more pleased with my visit. I was referred by my eye doctor. I plan to let her do my procedure in the near future.


StarStarStarStarStar I live in Deltaville.. —    (Patient since Thu Sep 29 00:00:00 MDT 2011)

I live in Deltaville, so I always allow two hours to arrive on time at the Eye Institute. It is worth it to see Dr. Bundy.


StarStarStarStarStar My visit to Dr. Lisa Flemming was professional, on target and informative. I'm looking forward to ... —    (Patient since Wed Jun 24 00:00:00 MDT 2015)

My visit to Dr. Lisa Flemming was professional, on target and informative. I'm looking forward to getting new lenses and the ability to see much better as a result of her careful analysis of my ocular needs.


StarStarStarStarStar Check-in took longer than expected —    (Patient since Tue Aug 20 00:00:00 MDT 2013)

Waiting room was very full at check-in. It took about 15 minutes for me to be called. After that, things ran smoothly and quickly.


StarStarStarStarStar 35 years and counting.... —    (Patient since Tue Jan 24 00:00:00 MST 2012)

My family has been cared for by Dr. Paul Bullock for about 35 years. The current Huguenot facility, office staff, and eye care professionals are second to none! Friendly, efficient, and professional. I wouldn't go anywhere else. Thank you, VEI !


StarStarStarStarStar My first experience at VEI was a very positive one. Employees were very pleasant and helpful. Wai... —    (Patient since Wed Jun 01 00:00:00 MDT 2016)

My first experience at VEI was a very positive one. Employees were very pleasant and helpful. Waiting time was minimal. The physician with whom I meant was very nice. She diagnosed my issue and was clear about what needed to be done.


StarStarStarStarStar Virginia Eye Institute Huguenot is the best!... —    (Patient since Mon Sep 12 00:00:00 MDT 2011)

Virginia Eye Institute Huguenot is the best!


StarStarStarStarStar Customer Service Rules! —    (Patient since Thu May 28 00:00:00 MDT 2015)

From the moment you walk into this big, busy office you are greeted warmly from each employee and customer service is fantastic. To me that is the most important attribute, and it can be the difference, no matter how 'wonderful' a doctor is, between keeping customers or sending them running almost anywhere else. I love coming here, and that's saying a lot coming from a patient who is generally terrified of doctor visits.


StarStarStarStarStar  —    (Patient since Tue Apr 05 00:00:00 MDT 2016)

Dr. Bearden and his staff are great. They are very friendly. I had to call back and ask the nurse a question regarding my eye and she called me back within 20 minutes and was very helpful. I really appreciated that. They all took very good care of me when I had my surgery.


StarStarStarStarStar Alvin Gritz —    (Patient since Mon Sep 12 00:00:00 MDT 2011)

For the past 43 years, I have reviewed medical disability claims in one manner or another. As the Professional Relations Officer for SSA for the past 33 years, I have been the liaison between the medical community and our office. Trust me, I know how to judge a doctor and how to judge good medical care. VEI is one stop shopping, from general ophthalmological needs to specialized needs.


StarStarStarStarStar  —    (Patient since Wed Jan 25 00:00:00 MST 2012)

5 stars! Everyone was great, Dr. Bullock is excellent and so kind.


StarStarStarStarStar  —    (Patient since Wed Oct 09 00:00:00 MDT 2013)

Great service and very professional staff. Staff and the doctor talked to me the entire time I was there and made me feel very comfortable and was pleased with the results.


StarStarStarStarStar Dr. Baker & assistant. —    (Patient since Fri May 27 00:00:00 MDT 2016)

Review of an appointment of May 27, 2016


StarStarStarStarStar Cataract surgery performed by Dr. Grover Robinson. —    (Patient since Thu Jun 12 00:00:00 MDT 2014)

A very professional experience with professional results and a great staff.


StarStarStarStarNo Star Excellent medical care, nurses and providers very professional. Front desk needs a great deal of w... —    (Patient since Fri Nov 16 00:00:00 MST 2012)

Excellent medical care, nurses and providers very professional. Front desk needs a great deal of work.


StarStarStarStarStar After cataract surgery —    (Patient since Mon Jan 25 00:00:00 MST 2016)

Dr. Evelyn Baker gave me 20/20 vision for the first time in my life and corrected astigmatism. I do not need to wear any glasses as a result of choosing monovision. Hats off to Dr. Baker for being such an outstanding eye surgeon!!!


StarStarStarStarStar  —    (Patient since Thu May 26 00:00:00 MDT 2011)

I have been using Va Eye Institute for many years. Dr. Bullock is the very best.


StarStarStarStarStar I just love Dr. Bullock.  —    (Patient since Wed Jun 08 00:00:00 MDT 2011)

I just love Dr. Bullock. The person who does the testing and preliminary eye chart analysis is one of the most kind and efficient workers I have known while I have been going to Dr. Bullock, and that is over 15 years. I have migraine headaches and all the staff go out of their way to make the eye exams less stressful re shining the bright lights into my eyes.


StarStarStarStarStar Professional and Courteous —    (Patient since Thu Jul 10 00:00:00 MDT 2014)

I like the professionalism of my doctor (McGhee) and his staff. They take the time to examine my eyes and inquire about any changes that may have occurred since my last visit. I always feel confident with the thorough review of their findings.


StarStarStarStarStar I am always impressed by the quality of care I receive from the doctors,optical technicians and ad... —    (Patient since Mon Jul 11 00:00:00 MDT 2011)

I am always impressed by the quality of care I receive from the doctors,optical technicians and administrative support staff. This visit was no exception. For that reason alone, I continue to remain a patient of Dr. Bullock for over 35 years.


StarStarStarStarStar  —    (Patient since Wed May 27 00:00:00 MDT 2015)

Everything went well, and I didn't mind the short wait. I always take something to read!


StarStarStarStarNo Star Experts but have to wait —    (Patient since Tue Sep 30 00:00:00 MDT 2014)

I think VA Eye has some of the best doctors and when it comes to my eyes, I want the best. I don't like the check in procedures, it lacks the personal touch. I often have to wait 30 minutes after my appt time to be seen.


StarStarStarStarStar  —    (Patient since Thu Aug 21 00:00:00 MDT 2014)

I was a pt of VA eye institute.


StarStarStarStarStar DR. COMBS IS A GREAT DOCTOR -- TOP SHELF... —    (Patient since Wed Aug 10 00:00:00 MDT 2011)

DR. COMBS IS A GREAT DOCTOR -- TOP SHELF


StarStarStarStarStar DR. COMBS IS A GREAT DOCTOR -- TOP SHELF... —    (Patient since Wed Aug 10 00:00:00 MDT 2011)

DR. COMBS IS A GREAT DOCTOR -- TOP SHELF


StarStarStarStarStar  —    (Patient since Mon Apr 23 00:00:00 MDT 2012)

I highly recommend the Virginia Eye Institute - Huguenot


StarStarStarStarStar  —    (Patient since Mon Jun 06 00:00:00 MDT 2011)

I have been a patient since 1991 and am very happy and grateful for the fine care from my doctors,,Dr Brown and Dr Knape I would also like to commend their assistants, Rachel and Tina, who are so responsive and the staff members who do the initial checking, charts and pressure on each visit. Flo Clarke.


StarStarStarStarStar Very nice and thorough at the eye clinic. Hardly any waiting. They have everything timed so when t... —    (Patient since Mon May 23 00:00:00 MDT 2016)

Very nice and thorough at the eye clinic. Hardly any waiting. They have everything timed so when the doctor comes and see's you he has all your information. I liked Dr Slott, very knowledgeable.


StarStarStarStarStar Appt at VA Eye Institute  —    (Patient since Mon Jan 26 00:00:00 MST 2015)

Appt at VA Eye Institute was on time and well handled by staff. Some confusion about charging for refractory test; told it was a " no pay" but later told I was expected to pay for it, which I did. Dr Baker excellent as usual.


StarStarStarStarStar EXCELLENT CARE... Dr. JONES IS AN EXCELLENT SURGEON. We recommend her very highly.... —    (Patient since Thu Aug 25 00:00:00 MDT 2011)

EXCELLENT CARE... Dr. JONES IS AN EXCELLENT SURGEON. We recommend her very highly.


StarStarStarStarStar EXCELLENT CARE... Dr. JONES IS AN EXCELLENT SURGEON. We recommend her very highly.... —    (Patient since Thu Aug 25 00:00:00 MDT 2011)

EXCELLENT CARE... Dr. JONES IS AN EXCELLENT SURGEON. We recommend her very highly.


StarStarStarStarStar I need to know more about my situation. I felt rushed. How does it effect my left eye if I didn't ... —    (Patient since Fri Apr 19 00:00:00 MDT 2013)

I need to know more about my situation. I felt rushed. How does it effect my left eye if I didn't have cataract/Lasic surgery .Why is that not paid by Medicare? Have to wait til August? Is there no other specialist to help me with a consultation?


StarStarStarStarStar Out-of-Town service for blurred vision caused by hitting head on cabinet door. —    (Patient since Thu May 19 00:00:00 MDT 2016)

Thanks for the online space to review VEI-Hugeunot. We were served professionally and with courtesy. It couldn't have been a better experience. It resolved a situation regarding my vision and a blow to the head relatively easy and fast. Dr. Baker was able to assure me that my vision would be fine and provide guidance to see a physician if the headache became worse.


StarStarStarStarStar Dr. Bullock et al A wonderful staff —    (Patient since Fri Aug 26 00:00:00 MDT 2011)

Fast, efficient and professional


StarStarStarStarStar At my yearly eye checkup, I was seen in an timely manner and all went well.... —    (Patient since Tue Sep 06 00:00:00 MDT 2011)

At my yearly eye checkup, I was seen in an timely manner and all went well.


StarStarStarStarStar  —    (Patient since Wed May 18 00:00:00 MDT 2016)

Dr. Paul Bullock is an exceptionally good ophthalmologist with an excellent rapport with the patient.


StarStarStarStarStar Virginia Eye Institute is my family's choice for eye health. The staff is very professional and r ... —    (Patient since Thu Oct 18 00:00:00 MDT 2012)

Virginia Eye Institute is my family's choice for eye health. The staff is very professional and respectful. I am grateful for Dr McGehee's thorough and thoughtful care.


StarStarStarStarStar Left eye  —    (Patient since Mon May 23 00:00:00 MDT 2011)

My appointment was handled quick and very nice.


StarStarStarStarStar . —    (Patient since Thu Jan 21 00:00:00 MST 2016)

Excellent in every way. Staff very helpful and prompt waiting time. Looking forward to further excellent service.


StarStarStarStarStar Check-in, pre-exam, and doctor visit all very professional... —    (Patient since Mon May 16 00:00:00 MDT 2016)

Check-in, pre-exam, and doctor visit all very professional


StarStarStarStarStar Fast,efficient,Great service!! ... —    (Patient since Sun Aug 21 00:00:00 MDT 2011)

Fast,efficient,Great service!!


StarStarStarStarStar great visit. about 2 hours but good results.... —    (Patient since Mon Feb 13 00:00:00 MST 2012)

great visit. about 2 hours but good results.


StarStarStarStarStar Great experience —    (Patient since Wed Feb 29 00:00:00 MST 2012)

My visit was fine yesterday. Early appointment so the wait was not long at all and I was super happy to get to work timely.


StarStarStarStarStar Amy is a real pleasure to work with. I can't wait to get my new lenses!... —    (Patient since Mon Feb 04 00:00:00 MST 2013)

Amy is a real pleasure to work with. I can't wait to get my new lenses!


StarStarStarStarStar 20-20 vision for VEI @ Huguenot —    (Patient since Fri Apr 27 00:00:00 MDT 2012)

From Entrance to Exit I have always found my experience at VEI to be very positive and friendly. My most recent visit was typical of most visits to VEI. The staff, technicians and Dr. McGehee are professional and polite. Rarely have I had to wait to be seen by the doctor or technicians. My recent visit was one hour from start to finish; that included the Optic nerve photograph, the testing by the doctor's technician, a thorough exam and conversation with the doctor and scheduling my next visit. An added plus in my book is that everyone was friendly and accomodating!


StarStarStarStarStar Dr. Slott and his team. —    (Patient since Fri Jan 20 00:00:00 MST 2012)

Everyone was very nice and professional.


StarStarStarStarStar Very professional and efficient —    (Patient since Fri May 08 00:00:00 MDT 2015)

Very professional practice. easy check in because staff called the day before and went over pertinent information, short wait, friendly staff and physician


StarStarStarStarStar I —    (Patient since Thu Aug 11 00:00:00 MDT 2011)

It was a great visit. I loved Dr. Knape (first time meeting him). I was sent to him for a second opinion by D r. Dabney. I just wish he was at the Hanover office once in awhile since I live closer to that office.


StarStarStarStarStar Excellent eye care! —    (Patient since Tue Aug 30 00:00:00 MDT 2011)

I am always treated with tremendous respect, given full explanation of my eye condition, etc., treatment and follow-up. Excellent care by Dr. Bundy and his staff.


StarStarStarStarStar  —    (Patient since Thu Jan 31 00:00:00 MST 2013)

Every thing about my visit yesterday when vey well and I have no complaints. I appreciate all invoiced!


StarStarStarStarStar Info given quickly. Patient portal easy to understand.... —    (Patient since Tue Mar 31 00:00:00 MDT 2015)

Info given quickly. Patient portal easy to understand.


StarStarStarStarStar Dr. Bullock and his staff was very professional and caring. Listened to questions and answered al... —    (Patient since Mon Jul 11 00:00:00 MDT 2011)

Dr. Bullock and his staff was very professional and caring. Listened to questions and answered all of them. Dr. Bullock reviewed eye health and plan of care. I appreciated the call the day before where I could preregistration. Very pleasant experience!


StarStarStarStarStar I was very pleased during my visit with Dr. Polly Purgason. She was kind and caring. She replace... —    (Patient since Tue May 31 00:00:00 MDT 2011)

I was very pleased during my visit with Dr. Polly Purgason. She was kind and caring. She replaced a punctal plug and sent me away with several marvelous suggestions for dealing with my chronic dry eye problem.


StarStarStarStarStar Excella service. Organization at its best.... —    (Patient since Mon Apr 25 00:00:00 MDT 2016)

Excella service. Organization at its best.


StarStarStarStarStar Excellent Appointment —    (Patient since Fri Jun 20 00:00:00 MDT 2014)

Dr. Paul Bullock is my doctor. He is extremely knowledgeable, explains everything, and is very pleasant. His office staff (Stephanie and the young man who was in the room) are also very nice.


StarStarStarStarStar  —    (Patient since Tue Jun 14 00:00:00 MDT 2011)

Virginia Eye institute continues to amaze me on their quality of personnel and efficiency.


StarStarStarStarStar annual Eye Dr. Visit  —    (Patient since Mon Nov 14 00:00:00 MST 2011)

Dr. Bundy and his staff are all great. Wonderful doctor. I would highly recommend him to all my family and friends


StarStarStarStarStar  —    (Patient since Thu Sep 12 00:00:00 MDT 2013)

Very good way to communicate and voice opinions and service upon completion of appointment


StarStarStarStarStar Great visit.. great people... —    (Patient since Thu Jul 28 00:00:00 MDT 2011)

Great visit.. great people


StarStarStarStarStar First Class All the Way  —    (Patient since Wed Dec 21 00:00:00 MST 2011)

Virginia Eye Institute is a first class medical practice. Dr. Bullock would be my one choice for any needed procedures.


StarStarStarStarStar very caring Doctor —    (Patient since Mon Mar 02 00:00:00 MST 2015)

very caring Doctor who is concern for the well-being of her patients. She makes you as comfortable as can be while in her presence.


StarStarStarStarStar Very on time. Very efficient Doctor. ... —    (Patient since Tue Sep 30 00:00:00 MDT 2014)

Very on time. Very efficient Doctor.


StarStarStarStarStar I was very sastisfied with the professionalism , kindness , and courteousness of the staff and th... —    (Patient since Wed Mar 04 00:00:00 MST 2015)

I was very satisfied with the professionalism , kindness , and courteousness of the staff and the lovely Dr. Jones !


StarStarStarStarStar Fastest I've ever been in and out.... —    (Patient since Tue Mar 06 00:00:00 MST 2012)

Fastest I've ever been in and out.


StarStarStarStarStar  —    (Patient since Thu Jan 12 00:00:00 MST 2012)

I was very pleased as I am always


StarStarStarStarStar Recommended improvements —    (Patient since Wed Nov 30 00:00:00 MST 2011)

The care, attention, etc. seemed entirely appropriate and professional. However, being a "senior" with less than sterling memory, I would appreciate WRITTEN instructions for self-care after/between appointments since I cannot trust my memory for the details of discussions with personnel. (As appropriate alternatives, a pamphlet for cause, recognition, and need for professional attention to common conditions -- addressing condition-specific self-care if that is all the patient's condition requires -- and/or descriptions of general signs of "deterioration" or early symptoms whose significance the ordinary person might not recognize. Seniors, in particular, need such guides because the art of vision-care has advanced since their ideas were formed and/or because slow-developing conditions generally are less recognizable. These could, as necessary, be customized for patient-groups, e.g., elderly, parents of young children, people at-greater-risk in occupations/hobbies, etc


StarStarStarStarStar Totally satisfied! —    (Patient since Mon Jan 11 00:00:00 MST 2016)

Though I was anxious at first about the procedure to be done for me I was quickly reassured with clear and helpful explanations. I was impressed by the professionalism of the staff and by the warmth showed to me before, during and after the surgery. I am grateful.


StarStarStarStarStar  —    (Patient since Thu Aug 11 00:00:00 MDT 2011)

No words to say how great a Doctor we have had there for 16 years! Dr. Walter Bundy II has provide us with the best care and have made very tuff decisions for my daughter Tiara Criss. She has grown to love him dearly. As a child with special needs (Autism) her vision has been her key to learning. He always takes time to talk to Tiara and makes her feel special. Thank you Dr. Bundy for being her care taker.


StarStarStarStarStar Long delay —    (Patient since Fri Jun 17 00:00:00 MDT 2011)

My only problem was the incredibly long wait between the various services (photos, eye dilation drops, exam.)


StarStarStarStarStar  —    (Patient since Mon Aug 15 00:00:00 MDT 2011)

as always great service Shirley is awsome


StarStarStarNo StarNo Star Wait time too long —    (Patient since Thu Jan 23 00:00:00 MST 2014)

My appt was at 2:50. I did not leave the eye institute until 4:30. I was only in with a practitioner for 10 to 15 min. This is the second time I have had to wait over an hour to be seen.


StarStarStarStarStar Short and sweet!  —    (Patient since Tue Dec 20 00:00:00 MST 2011)

Since I came in for a retest, this was a quick experience but a good one. They brought me in right away and did an amazing exam quickly. Thanks Dr McGehee and staff!


StarStarStarStarStar Best Doctor and staff ever.... —    (Patient since Fri Jan 13 00:00:00 MST 2012)

Best Doctor and staff ever.


StarStarStarStarNo Star Mrs. Gary Carter —    (Patient since Tue Jun 28 00:00:00 MDT 2011)

I still have the same problems that I had before the visit...blurriness in my left eye and the feeling that I had something in my left eye. I was told to use eye drops and I am doing that.


StarStarStarStarStar My visit was very good and through... —    (Patient since Wed Dec 07 00:00:00 MST 2011)

My visit was very good and through


StarStarStarStarStar Excellent, professional service!... —    (Patient since Mon Jul 25 00:00:00 MDT 2011)

Excellent, professional service!


StarStarStarStarStar Best eye care in Richmond —    (Patient since Thu Apr 23 00:00:00 MDT 2015)

Dr. McGeehee and his staff are always great - very pleasant and efficient. I've been going to him for a long time.


StarStarStarNo StarNo Star I have a problem with the billing - If I come in for a medical reason and then get eye glasses as ... —    (Patient since Wed May 01 00:00:00 MDT 2013)

I have a problem with the billing - If I come in for a medical reason and then get eye glasses as well, I have to have it divided between 2 insurance companies. They said this couldn't be done. Also, my contacts doubled in price.


StarStarStarStarStar I would give you a five star review... —    (Patient since Wed Apr 20 00:00:00 MDT 2016)

I would give you a five star review


StarStarStarStarStar  —    (Patient since Tue Apr 05 00:00:00 MDT 2016)

I was very pleased with the service I received during my appointment. I thought that your staff was very pleasant.


StarStarStarStarStar  —    (Patient since Wed Oct 05 00:00:00 MDT 2011)

Rosemary O'Donnell Office Manager, Long & Foster


StarStarStarStarStar Dr Baker and her entire staff are absolutely the best. ... —    (Patient since Mon Jul 01 00:00:00 MDT 2013)

Dr Baker and her entire staff are absolutely the best.


StarStarStarStarStar  —    (Patient since Fri Nov 18 00:00:00 MST 2011)

I appreciate you wanting to know what one thought of my visit to VEI. Sue, at the front desk, greeted me very cordially - always nice to see her. She is a long time friend.


StarStarStarStarStar I was not happy with my visit, because i had to reschedule after waiting over 40 minutes to be se... —    (Patient since Wed May 09 00:00:00 MDT 2012)

I was not happy with my visit, because i had to reschedule after waiting over 40 minutes to be seen.


StarStarStarStarStar Great service and was out of there in one hour... —    (Patient since Wed Nov 16 00:00:00 MST 2011)

Great service and was out of there in one hour


StarStarStarStarStar  —    (Patient since Tue Apr 10 00:00:00 MDT 2012)

I can't see well enough to take this survey at this time. Maybe after my cataract surgery. My wife is inputting my answers.


StarStarStarStarStar Both doctor and staff are very professional and friendly. They always ask if I have questions or ... —    (Patient since Fri May 11 00:00:00 MDT 2012)

Both doctor and staff are very professional and friendly. They always ask if I have questions or concerns.


StarStarStarStarStar Dr. Donna Brown  —    (Patient since Wed Dec 14 00:00:00 MST 2011)

I had a great experience with Dr. Donna Brown and her staff. They were able to see me with a day of me calling in with the medical issue. They were able to resolve the issue quickly and I left the appointment with a excellent plan and a resolution. HOWEVER, when I first called in Dr. Brown was in surgery and they sent me to Dr. Grover Robinson in a effort to get me see as soon as possible. Dr. Robinson provided no resolution and I walked out of his office in as much pain as when I walked in. I would never return to him again.


StarStarStarStarStar Excellent facility for eye care. —    (Patient since Fri Feb 19 00:00:00 MST 2016)

Could not be happier with VEI and the services that Dr. Beardon provided to me. He is a terrific and caring doctor.


StarStarStarNo StarNo Star I was a little annoyed that I showed up 15 minutes early for my appointment and was still not take... —    (Patient since Mon Feb 25 00:00:00 MST 2013)

I was a little annoyed that I showed up 15 minutes early for my appointment (which was scheduled for 8:20) and was still not taken back until around 8:50. I made my appointment early in the day to hopefully avoid being collateral damage to scheduling back-ups, but I was substantially delayed and was actually late to a meeting scheduled for 10:30. Dr. Mohrman was very nice, helpful, and good, though.


StarStarStarStarStar I am always impressed with the professionalism of the entire VEI staff to include the tech's, admi... —    (Patient since Mon Jul 11 00:00:00 MDT 2011)

I am always impressed with the professionalism of the entire VEI staff to include the tech's, admin. clerks and of course Dr. Bullock. I've been a patient of VEI for over 40 years now and appreciate the professional approach to my increasing eye problems displayed by the staff, as I get older and my eye health deteriorates with age.


StarStarStarStarStar Management —    (Patient since Wed Jun 06 00:00:00 MDT 2012)

Great facility. Great staff.


StarStarStarStarStar The service is good but I really don't know what happen about the waiting period it took me a tota... —    (Patient since Wed Apr 20 00:00:00 MDT 2016)

The service is good but I really don't know what happen about the waiting period it took me a total of two half hour just to see my eye doctor


StarStarStarStarStar  —    (Patient since Wed Mar 07 00:00:00 MST 2012)

The online presence of VEI meets my needs. What is impressive is VEI computerization of charts and records. When more healthcare providers achieve this, the healthcare system and the environment will benefit.


StarStarStarStarStar Customer satisfaction. First class from the time I walked in to check in, the attention given with... —    (Patient since Tue Jul 05 00:00:00 MDT 2011)

Customer satisfaction. First class from the time I walked in to check in, the attention given with the doctor's staff, the technicians, and the doctor. Very please with the total team.


StarStarStarStarStar  —    (Patient since Mon Jun 06 00:00:00 MDT 2011)

Virginia Eye Institute, Dr Donna Brown and Dr Robert Knape and the excellent care they have provided to me through numerpus surgeries, is the reeason I can still see. I have been taken care of in an outstanding manner, and the fine staff members, Rachel, Tina, JJ, Lisa, Maggie, Leslie, all so very caring. Thank you all so very much. Florence P. Clarke.


StarStarStarStarStar Excellent care from an Institute that promotes excellence in eye health.... —    (Patient since Thu Aug 22 00:00:00 MDT 2013)

Excellent care from an institute that promotes excellence in eye health.


StarStarStarStarStar  —    (Patient since Mon Oct 29 00:00:00 MDT 2012)

Very pleasant appointment


StarStarStarStarStar I enjoy the entire staff. They all are extremely nice and informative. ... —    (Patient since Mon Jun 29 00:00:00 MDT 2015)

I enjoy the entire staff. They all are extremely nice and informative.


StarStarStarStarStar  —    (Patient since Wed Jan 25 00:00:00 MST 2012)

I thought that the service was fantastic, timely and efficient. Good job.


StarStarStarNo StarNo Star  —    (Patient since Fri Sep 28 00:00:00 MDT 2012)

The entire experience was awesome until I was blind sided with a $40 charge at check out. I was told when I checked in that a refraction was not covered by insurance but that I would be told before it was done. Well, not the case. I thought that was unfair according to what I was told. Other than that Dr. Brown is great.


StarStarStarStarStar We are so pleased with Dr.Robinson.He does a thorough examination. Takes time to explain what is h... —    (Patient since Fri Feb 28 00:00:00 MST 2014)

We are so pleased with Dr.Robinson.He does a thorough examination. Takes time to explain what is happen.


StarStarStarStarStar FROM THE MINUTE YOU WALK THROUGH THE FRONT DOOR AT VEI YOU KNOW EVERYONE THERE IS LOOKING OUT FOR... —    (Patient since Wed Jun 15 00:00:00 MDT 2011)

FROM THE MINUTE YOU WALK THROUGH THE FRONT DOOR AT VEI YOU KNOW EVERYONE THERE IS LOOKING OUT FOR YOUR NEEDS. DR. BULLOCK'S STAFF IS TOP NOTCH. THIS IS BECAUSE HE HAS TRAINED THEM - AND THEY UNDERSTAND HE EXPECTS THEIR VERY BEST IN WHATEVER ASPECT HE ASKS THEM TO PARTICIPATE IN. DR. BULLOCK IS THE MOST UNDERSTANDING, AND PATIENT DOCTOR THAT I HAVE EVER ENCOUNTERED IN MY LIFETIME. HE IS ALWAYS THERE FOR YOU. THANK YOU SO MUCH, SIR.


StarStarStarStarNo Star staff was courteous and professional. —    (Patient since Wed Apr 13 00:00:00 MDT 2016)

staff was courteous and professional.


StarStarStarStarStar I have enjoyed my experiences at VEI. While the services  —    (Patient since Thu Jun 23 00:00:00 MDT 2011)

I have enjoyed my experiences at VEI. While the services have been great, the wait time in the waiting room has reached an almost unbearable level. This needs to be corrected immediately.


StarStarStarNo StarNo Star When I saw Dr Palisano in July I was not told that I should consider cataract surg —    (Patient since Fri Sep 28 00:00:00 MDT 2012)

When I saw Dr Palisano in July I was not told that I should consider cataract surg. And so I ordered new glasses and sunglasses which were very expensive. Yesterday I was told by Dr. mcGehee that my cataracts were at a place that I should consider surgery, so I have scheduled it for summer. I think I should have been told that last summer, it would have saved me considerable expense.


StarStarStarNo StarNo Star At 72, I have a lot of doctors —    (Patient since Tue Jun 14 00:00:00 MDT 2011)

At 72, I have a lot of doctors. Yours is the ONLY team that does not give the patient a 24-hour reminder of an appointment. My memory was off by three days, my bad. So, I had to reschedule my appointment for JULY. I should live so long.


StarStarStarStarStar Finally Lisa Fleming found my eye problem. Thank you —    (Patient since Tue Jun 07 00:00:00 MDT 2011)

Finally Lisa Fleming found my eye problem. Thank you


StarStarStarStarStar I had a Visual Field Test, competently conducted. —    (Patient since Tue Jul 12 00:00:00 MDT 2011)

I had a Visual Field Test, competently conducted.


StarStarStarStarStar I am always pleased by the staff professionalism and Dr —    (Patient since Tue Oct 11 00:00:00 MDT 2011)

I am always pleased by the staff professionalism and Dr. Walter Bundy, the greatest ophthalmologist ever!


StarStarStarNo StarNo Star The reception area employees are indifferent at best —    (Patient since Thu Sep 12 00:00:00 MDT 2013)

The reception area employees are indifferent at best. I prefer a more intimate greeting than I receive. It's like waiting in a barbershop and hearing "next" for the haircut. The only difference is I hear my name called out.


StarStarStarStarStar Excellent —    (Patient since Wed Nov 16 00:00:00 MST 2011)

Debra was great, and of course so is Dr. Perfusion.


StarStarStarStarStar Love the experienced team at VEI —    (Patient since Fri Mar 02 00:00:00 MST 2012)

Love the experienced team at VEI


StarStarStarStarStar Dr. Bullock is very caring and I appreciate him explaining my eye problems to me. —    (Patient since Fri Jun 10 00:00:00 MDT 2011)

Dr. Bullock is very caring and I appreciate him explaining my eye problems to me.


StarStarStarStarStar All employees are polite and efficient —    (Patient since Tue Mar 12 00:00:00 MDT 2013)

All employees are polite and efficient. I am particularly impressed with Dr Bullock and the always polite, friendly and efficient Kwame.


StarStarStarStarNo Star A lot of waiting time in the optical room before the doctor arrived —    (Patient since Tue Jan 07 00:00:00 MST 2014)

A lot of waiting time in the optical room before the doctor arrived. He took less than 5 minutes with his examination.


StarStarStarStarStar The entire staff at VEI is ALWAYS fantastic. There is no better Dr. than Dr. Bullock —    (Patient since Wed Apr 11 00:00:00 MDT 2012)

The entire staff at VEI is ALWAYS fantastic. There is no better Dr. than Dr. Bullock. He always makes you feel like you are his only patient, takes all the time needed to explain EVERY step of whatever he is doing. He explains whatever his staff has done to my eyes (I had pictures taken). Putting it another way, I would not trust my eyes to anyone other than Dr. Bullock. He is concerned and compassionate. You cannot ask for anything better.


StarStarStarStarStar Every person I came in contract with was very kind and welcoming —    (Patient since Mon Aug 08 00:00:00 MDT 2011)

Every person I came in contract with was very kind and welcoming. The nurse who examined me first was excellent and of course Dr Bullock is beyond wonderful.


StarStarStarStarStar The appointment time versus waiting three hours was a very bad experience.  —    (Patient since Mon Feb 24 00:00:00 MST 2014)

The appointment time versus waiting three hours was a very bad experience.